Is Santander down in Heathfield, East Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Stern
(@Nick2512) reported
@santanderuk Have you got problems this morning logging onto the Santander app on the iPhone please ?
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Andy Young
(@Vanguard144) reported
Nice one @santanderuk , changing the 123 current account to only pay interest if you now have 2 direct debits. How does that help some of your most vulnerable customers that only pay a care home fee by direct debit? #reallynotimpressed
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David J Etheridge
(@DavidJEtheridge) reported
@santanderuk had a problem regarding a bank transfer.
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Sherilyn Chu-Robayo 💫
(@sherilynleanne) reported
@santanderuk @santanderukhelp My contactless cards didn't work on the bus this morning. I tried with my phone and my physical cards, is there a technical error on your system? Thank you.
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Greenleaf Artworks
(@liz_glartworks) reported
@Tesco @santanderuk The payment is still pending!! You said this was sorted! Awful service👎
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Alex Chopra
(@AJChops03) reported
@santanderuk @santanderukhelp After 4 hours of rude, sarcastic and patronising service (or frankly, lack of) and being kept on hold, I was asked to hold EVEN LONGER at which point your COLLEAGUE HUNG UP ON ME. Have they called me back? No! 1/2
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Simon Gilby
(@PedalDad) reported
@santanderuk you are causing me a lot of stress today. had a problem with app. called to fix. now the lady has accidentally locked me out of all online banking. now transferred me to complain and now on hold for 10 minutes after confirming security... 90 minutes in. hel
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Caroline Beddow
(@CarolineBeddow) reported
Great professional customer service this week @DirectLine & @LordsCricketGr1 👍 however can’t say the same of @santanderuk shockingly rude, in accurate & during office hours, THE COMPLAINT DEPARTMENT were not taking calls #Shocking #poorcustomerservice
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The Vegan Separatist Ⓥ
(@SeparatistVegan) reported
@santanderuk do you currently have problems with card payments? Both my card and phone both declined payments, but using tsb payment went through no problem.
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Andie
(@andiev777) reported
@santanderuk Disgusting treatment of my son by Santander. He is a customer and yet you have not helped him over a perfectly reasonable SAR and now he risks failing a security screening for his new job because you have not given him the info he needs! Shame on you!