Santander

Is Santander down in Heathfield, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Heathfield, East Sussex, England 02/22/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    1hour 20 on the phone to @santanderuk and my problems still not fixed #poorcustomerservice

  • RayShmn Ray (@RayShmn) reported

    @santanderuk worst credit card service. Over one hour on phone again, gave up again. Unable to use card due to this. Chat service couldn’t help other than referring back to the same phone line. Used Nationwide credit card instead

  • IestynEdwards Iestyn Edwards (@IestynEdwards) reported

    @santanderuk Was on hold just now for twenty minutes, heard the dial tone for a few times, then the connection was broken at your end. Don't want to wait again for the same thing to happen. Suggestions, please?

  • Bobby1261299593 Robbiemitch123 (@Bobby1261299593) reported

    Hey @santanderuk I've raised a refund request with @pizzahutdeliver as advised over the phone earlier Apparently I need to try to resolve unauthorized payments with them before you can help? But @pizzahutdeliver are arguing that this isn't true?

  • dannybrave1234 Ebot (@dannybrave1234) reported

    @santanderuk apologies, I can’t contact any other way. If the teller counter a large no of cheques wrongly, is there a check further down the line to correct it?

  • AWalker16811882 AWalker (@AWalker16811882) reported

    Is anyone else having trouble with @Tesco accepting @santanderuk payments? A couple of times contactless refused, but worked on chipnpin. Now an online order delivery not turned up because @Tesco claim the bank have declined the card....but its working everywhere else!

  • Problematictv ♥ Stop J@bbing Children ♥ (@Problematictv) reported

    Does anyone know why @santanderuk online banking has a massive problem with @ThreeUK mobile Wi-Fi. I've put up with this for 2 years with no explanation. 10 log in attempts just to get thrown out each time when trying to transfer money. And that's on a ****!ng good day.

  • sclip3 Sharon Ickeringill (@sclip3) reported

    @santanderuk @santanderukhelp Called 3 times now and been on hold 35 mins and cut off, No human webchat or email contact. Why is it so impossible to get help with being able to use my bank card. @antanddec don’t mention that in the adverts 🤬😤

  • mickeylove24 Mike Lowe (@mickeylove24) reported

    @santanderukhelp No one has been in touch. It’s been five months. My credit score is now in the poor band. My credit card companies might take them away. @santanderuk clearly don’t care about this and the impact terrible service has on people

  • LunaNotreally Not Luna Lovegood 3.5% 🖤 🌿🏴󠁧󠁢󠁷󠁬󠁳󠁿 🎪🇪🇺 (@LunaNotreally) reported

    When you can't sleep at 3am because @santanderuk are preventing your mum from getting the urgent care she needs because they're so slow in doing paperwork despite being told why its urgent. Don't bank with them is my advice.