Santander

Is Santander down in Heathfield, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Heathfield, East Sussex, England 12/16/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hollybarradell Holly Barradell (She/Her) (@hollybarradell) reported

    .@santanderuk afternoon! What ID or information do I need to take into branch to be able to reset/regain access to my online banking? I need to see our annual mortgage statement. Many thanks!

  • skingo Sarah King (@skingo) reported

    Can’t tell if @santanderuk is broken for everyone or just me - can’t make an online payment and can’t log into my account to check anything

  • ChasCowell Chas Cowell (@ChasCowell) reported

    @santanderuk absolutely disgraceful and disgusting customer service (Newtownards) 2 months for an appointment for my grandson to open his own bank account 🤬🤬🤬 Well you not gaining a customer but losing two long standing Abbey customers and a potential new customer disgraceful

  • Carolyn_UK Professor Carolyn Mair PhD CPsychol (@Carolyn_UK) reported

    Experiencing appalling service @santanderuk repeatedly without resolution. Super stressful and frustrating to be wasting an inordinate amount of time for no good reason.

  • vanessa_tsu Vanessa Tsu (@vanessa_tsu) reported

    @santanderuk hi, when will the app be up and running again? Haven't been able to log in all day - server timed out.

  • ascrembalem Ascrembalem (@ascrembalem) reported

    @santanderuk why haven’t you updated your own service status page online? Continues to show web and app banking unaffected by the current outage

  • MorgWayne316 Wayne Morgan (@MorgWayne316) reported

    @jen_35 @santanderuk Yeah, I’ve can’t seem to log in atm, on the app or website

  • kayleee_x Kayleigh🦄 (@kayleee_x) reported

    @DiStefano1410 @jen_35 @santanderuk not working for me either x

  • IanMiddletonX Ian Middleton 🇺🇦 🍃💚🍃 (@IanMiddletonX) reported

    More banking shenanigans this time with @santanderuk who have a daily online transfer limit but block payments before you get anywhere near it. Then after verifying everything with them they continue to block payments & even their own staff can't action the transfer! Ludicrous!

  • r19me Rami Awwad (@r19me) reported

    @santanderuk @santanderukhelp is it just me or is you online banking service broke every time I select a different option once logged in it logs me out and need to re login what’s going on