Santander

Is Santander down in Heathfield, East Sussex, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Heathfield, East Sussex, England 03/20/2026 19:45

March 20: Problems at Santander

Santander is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

  • SharoBoothy Sharon Boothroyd (@SharoBoothy) reported

    @santanderuk You've shut your branch down in my town so there's not much point banking with you.

  • stoocrow14 Stoo (@stoocrow14) reported

    @santanderuk Why change to a bank who offered zero assistance to a long standing elderly customer during lockdown who was made ill by being unable to pay his bills. Selfish and unhelpful company

  • bookster54 wendy brown 💙 (@bookster54) reported

    @santanderuk Still waiting for your dispute team to resolve a Santander error they admit to but don't know how to resolve - 2 weeks of calls and emails. Steer clear

  • mandi62703422 mandi (@mandi62703422) reported

    @santanderuk I seriously hope you customer service team read the comments here : Account and customer loyalty is key. You are not offering any positive rewards to loyal customers and those who should be benefitting from this account, think about your current customers and reward them first

  • status_409 Dave (@status_409) reported

    @santanderuk Your uptime has been worse than TSB's recently. I'd advice people to look elsewhere if they actually need access to their funds.

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    @santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!

  • robynbrookes2 Bobby Brookes (@robynbrookes2) reported

    @santanderuk Exsisting customer of 10 years please can i have £130?

  • DKebabmeat Donna kebabmeat (@DKebabmeat) reported

    @Cmsaunli @santanderuk That was low. The guy clearly had mental issues that he’s managed to overcome. Shame on you😡

  • JohnMac87014501 John Macdonald (@JohnMac87014501) reported

    @santanderuk hello can you help me with a number to whoever is dealing with credit card payments .