Is Santander down in Heathfield, East Sussex, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Santander
Santander is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Santander outage reports came from the following cities: Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Mobile App | |
| Forest Row |
Transactions | |
| Heathfield |
Mobile App | |
| Battle |
Mobile App | |
| Royal Tunbridge Wells |
Transactions | |
| Royal Tunbridge Wells |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Gallagher
(@Gally839) reported
What a joke @santanderuk Call for a settlement figure, informed I cannot get an amount including a payment made today so rather than diarise for tomorrow are then told I have to call back and wait another 50 minutes tomorrow. Also cannot email! Joke! Good customer service, NOT!
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B07748
(@BrianNe85706123) reported
@santanderuk walk into a branch today to see about a mortgage. Was told it’s only done online 😞 would prefer a sit down one to one. Times are changing
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HGA ✨
(@hols_xo) reported
@santanderuk you are an absolutely disgraceful company! My mum called earlier after having her accounts cleared and was asked “what do you want me to do? Pay money into your account?” SHOCKING CUSTOMER SERVICE
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Darren Harris
(@killerwebs_info) reported
@santanderuk customer service hangup on you when you ask to speak to a supervisor ?!?! Wtf so now I will hold another 30 minutes to get through !!! Poor poor service!!!
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Mel
(@Me19361905) reported
Just when I was preparing to switch everything over to @chase_uk as my main bank there seem to be constant issues. I now may not be able to pay my rent due tomorrow as no outgoing payments possible. Luckily I still have my @santanderuk account to fall back on. Sort it out Chase!
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brian gallagher💙
(@briseygallagher) reported
@santanderuk is the app down again? Just cannot connect
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NQ rooftop
(@NQrooftop) reported
@santanderuk Santander isn’t giving me confidence. Tried to transfer money to myself so blocked account. Arranged to transfer to another bank and froze my account on that day for no reason that I can understand. Spending hours on phone trying to sort it out as branch can’t help.
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Zee
(@itsmezeexx) reported
My @santanderuk online banking still isn’t working???
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Mark Pullen
(@markpullen) reported
Another day of cr@p ATM service from @santanderuk #Halifax machine not accepting cheque deposits. Wasted journey & means having to travel miles because not app deposit yet available. Poor service
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Kevin O'Keefe
(@kjok1970) reported
@santanderuk I'm trying to pay my credit card bill but the payment is not going through. Is there a problem?