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Santander

Santander down? Current status and problems in Heathfield, East Sussex, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CologneJoshua
    Joshua Cologne (@CologneJoshua) reported

    @santanderuk Can you support your staff members and customers, and rethink your working with covid policy. I don’t feel it’s right expecting staff members with covid to be working in branches, in and amongst customers. Thanks

  • GabriellaRusso
    Gabriella Russo (@GabriellaRusso) reported

    @santanderuk Utterly awful system, completely useless. Been on the phone for an hour being pushed from pillar to post because you ignored letters with change of address and requests to close the account. #systemsaysno #crapcustomerservice

  • Fran115MW
    MatrixAnalysis (@Fran115MW) reported

    @santanderuk so Santander you have shamefully just blocked the switching of my account to @firstdirect You have absolutely no grounds to block the switch and First Direct state they have not been given a reason. It's my choice and my money, you've admitted there was no reason to

  • rabf67
    robert forshaw (@rabf67) reported

    @santanderuk Wow Uk support,not a chance did any one offer any type of help

  • gildovia
    El Pres (@gildovia) reported

    @santanderuk hello. My Mum has found a customer's debit card. What should we do?

  • MottyRW
    RichardM (@MottyRW) reported

    @santanderukhelp @santanderuk the chat service were unable to help. I’ve now been on hold for 30 minutes to your security team. Can one of your management team please call me? I will summarise what’s happened below for clarity.

  • Sarah44291773
    Sarah (@Sarah44291773) reported

    @santanderukhelp You have provided incorrect information. You said depends on how late. @santanderuk gives the credit score agencies this information on a customer if they are 1 day late. Without advising the customer. T&C's are just not cutting it. Call a customer, send a letter.

  • simopco
    simopco (@simopco) reported

    @santanderuk I’ve been trying to register a LPA online on behalf of my sister. For the second time I’ve received a letter informing that I haven’t included complete copy. Website only allows 4 pages. Document is about 19 pages long.

  • MolyneauxMike
    Mike Molyneaux (@MolyneauxMike) reported

    @santanderuk - simply appalling customer service from your operators. Sort it out. Why should I wait over an hour on the phone!

  • Sarah44291773
    Sarah (@Sarah44291773) reported

    @santanderukhelp AVOID THIS HIGH ST BANK. THERE ARE BANKS THAT SUPPORT THEIR CUSTOMERS MORE THEN @santanderuk