Is Santander down in Heathfield, East Sussex, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Santander
Santander is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent Santander outage reports came from the following cities: Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Mobile App | |
| Forest Row |
Transactions | |
| Heathfield |
Mobile App | |
| Battle |
Mobile App | |
| Royal Tunbridge Wells |
Transactions | |
| Royal Tunbridge Wells |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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elissar🌻
(@elissarhaidar) reported
@santanderuk hi santander how can i get in contact with customer service
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Bethany
(@beth1814) reported
@mommmy33333 @antanddec @santanderuk I wish you luck, just be aware it’s a real long shot for them to see this and do something about it. Have you tried loans etc to help you out?
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Alan Marsh 💙
(@alan_marshphoto) reported
@santanderuk No thanks you shut mine down hadn’t used in a while. Still had some money in a account. The staff on the counter were not even interested. You never even had a staff out branch front 😡
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Ged Maher
(@Geddyboy100) reported
@santanderuk I’ve tried once again tonight to open a joint current account on line . It takes me to the very end of the process and then I get an error message .. been trying for 3 weeks
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Kate
(@KateKtam) reported
@santanderuk Any idea why your online banking won’t allow me to request my log in details and why it’s taking over 45 minutes for your staff to answer calls when trying to sort it out? Desperately need access and have no way of doing it.
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Simon Fluendy
(@simon_fluendy) reported
@santanderuk Your entire online banking system is terrible. Why can’t I pay a credit card bill by app- like every single other bank in the country?
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Peter Smith
(@PeterSm19888663) reported
@santanderuk Do you allow transactions with cryptocurrency exchanges or block them like the other UK high street banks.
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carole tipping
(@CaroleTipping) reported
@santanderuk I’ve been with you for years Santander, please can I claim the £130, why treat new customers with £130 then kick your very loyal customers in the teeth. Also your customer service is disgusting
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Holly Haystead
(@dollyholly1610) reported
@santanderuk @santanderukhelp I have tried multiple times to get through to your call centre, I am running out of time to sort a balance transfer **** up that means I have double the amount I wanted to balance transfer on my Santander card! Impossible to sort out online as well!
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Suzy C Miller
(@suzche12) reported
Trying to open an account for my teenager is an absolute nightmare. @santanderuk you’re service is an absolute joke. How many times do I need to download information and how many different ones do you need when already should be on your database as an existing customer!