Santander

Is Santander down in Heathfield, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Heathfield, East Sussex, England 12/28/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Santander outage reports came from the following cities: Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Mobile App
United KingdomForest Row Transactions
United KingdomHeathfield Mobile App
United KingdomBattle Mobile App
United KingdomRoyal Tunbridge Wells Transactions
United KingdomRoyal Tunbridge Wells Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRunningDon Stephen Kerr (@TheRunningDon) reported

    @santanderukhelp Still not resolved @santanderuk @santanderukhelp Happily someone now wishes to end the game of pass the parcel and take ownership of the complaint. A small step forward. Deeply unimpressive customer service so far. Hoping your organisation has a game you can be motivated to up🤞🏻

  • celticangie angela sheridan (@celticangie) reported

    Hey @santanderuk how about just admitting there's an issue with people trying to pay by card today? Judging from your help page I'm not the only one experiencing problems.

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk you say you make bills easier but impossible to contact you! Ridiculous service and time wasting!

  • holly1977_holly Holly Daglish (@holly1977_holly) reported

    @santanderuk great customer service over the last few months and particularly today! 🙏🏻

  • Arrowmaker15 Robert Fletcher (@Arrowmaker15) reported

    @antanddec perhaps you could go and help @santanderuk answer their phones?

  • AHScrackers Gemz (@AHScrackers) reported

    @santanderuk hello. My partner semt money to an account that has been closed down, last Friday morning. How long will it take for the money to come back to his santander account please??

  • HOLLIEKINACH Holl (@HOLLIEKINACH) reported

    @santanderuk Still seems to be an issue? Payments showing as gone in, but the balance in my account hasn’t changed so it’s like the money isn’t actually there..

  • HaleDenholm Hâle Denholm (@HaleDenholm) reported

    @santanderuk switch has been a shamble. All my money is in this new account which I cannot access because I’ve not been given a card yet and I can’t access online banking. Your live chat is just robots who aren’t helping and I’ve been in a queue on the phone for a very long time

  • CoxandClan Wobbly Cyclist (@CoxandClan) reported

    . @santanderuk now charging premium rates for customer service phone calls! Absolutely disgusting. Elderly father cannot even order himself a cheque book now.

  • downtothewood Down to the Wood (@downtothewood) reported

    @santanderuk You are trashing my business! Non @VodafoneUKBiz texts haven't been working in my area for months, so no OTP's so can't set up new payments. Online chat not working on my PC (advised to use another -don't have one) 40 mins on phone, sent me stuff that needs OTP =QED