Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Heathfield, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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AP (@andyparsons3) reported@santanderuk @santanderukhelp it’s the start of day 3 and still no access to my banking services which I pay you for - still no updates, no comms, you’re utterly incompetent and breaking all the rules the PRA/FCA gave you a licence for
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glosuk68 (@glosuk68) reported@santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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Ash 1974🔴🏐 (@andy_horner) reported@santanderuk Well I am waiting for a complaint call back that still hasn’t happened and compensation that also hasn’t been addressed. Your service has seriously gone down hill recently. You’ve become an arrogant bank!!
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sherrilea christie (@sherriboo88) reported@santanderuk I cannot use any of my cards in ATMs is this a known issue ? Can I still pay via card in store ?
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Diane Greger (@DianeGreger) reported@HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.
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AP (@andyparsons3) reported@santanderuk so disappointed that the help people can’t actually help, no calls, no support, no customer duty - this should serve as a warning to anyone thinking @bancosantander can operate a banking licence - they can’t
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Ficanaso (@Jelibra1967) reported@ForeverScept @santanderuk @antanddec Id check out the Martin Lewis website or download his app. There will be a deal to move to another bank and get cash back for doing it. Think my brother just moved to Nationwide for £175.
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BIG_McQuill (@BIG_McQuill) reported@santanderuk Hi. I'm trying to pay off a bill, and I'm not receiving the OTP. I've tried everything you've suggested, and still nothing, but I can receive other texts etc absolutely fine, please can you look into this problem? It's not the first time this issue has occurred.
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iqbal singh (@isingh1969) reported@santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.