Santander

Is Santander down in Heathfield, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Heathfield, East Sussex, England 12/14/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • stevieness Stevieness (@stevieness) reported

    So @santanderuk @santanderukhelp are having some issues. Things happen, stuff breaks. It’s not the end of the world. People need to calm down. Yes I am a Santander customer Am I worried. No.

  • fuchsia_rileyx fuchsia🌺 (@fuchsia_rileyx) reported

    What a ******* joke of a bank @santanderuk is not been able to access any money for 12 hours, how do you expect me to buy FOOD u greedy bastards

  • nikfantastic ニックフランス語 (@nikfantastic) reported

    @greg_pell @santanderuk Good Luck, Greg. This is the worst bank for customer service. I’d highly recommend @StarlingBank as their customer service is excellent & they work with pace, urgency, & transparency.

  • markpullen Mark Pullen (@markpullen) reported

    .How cr@p a day ... @santanderuk online banking & app down since waking up - local branch ATM in Brighouse down too. I can't even pay money in!! #pileofpoo

  • IANASTILL1 IAN ASTILL (@IANASTILL1) reported

    @santanderukhelp @santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers.

  • Lwright682Leigh leigh wright (@Lwright682Leigh) reported

    @santanderuk When is it going to be fixed I need to access my money that has been transferred

  • DavidPiatto David Piatto (@DavidPiatto) reported

    @santanderukhelp @santanderuk sort this out immediately I'm stranded. Services have been down for the last 27 hours.

  • alicecoppin alice🦒 (@alicecoppin) reported

    @Kiahtcp @santanderuk Get them to change, they have awful interest rates too.

  • Kavla57 Stephen Kavanagh (@Kavla57) reported

    @ConwayKieran2 @KayleighHassall @santanderuk I’m not sure you have a right to be pissed at all. Technical issues happen. There isn’t a business in the world that run perfectly 24/7/365

  • JaiTHINKS JAI (@JaiTHINKS) reported

    @santanderuk any idea when I might be able to do some online banking? Been trying to get on the app & the website since 9am 😑