Santander

Is Santander down in Heathfield, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Heathfield, East Sussex, England 12/21/2025 10:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent Santander outage reports came from the following cities: Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Mobile App
United KingdomForest Row Transactions
United KingdomHeathfield Mobile App
United KingdomBattle Mobile App
United KingdomRoyal Tunbridge Wells Transactions
United KingdomRoyal Tunbridge Wells Transactions

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • townsend_sally Sally Townsend (@townsend_sally) reported

    @santanderuk I need to complete chaps transaction TODAY, can anyone help?

  • JE_esquire JE_esquire (@JE_esquire) reported

    Dear @santanderuk - how do I make a complaint? I have a fraud case which your team have not sorted despite a number of requests and when I ask to speak to complaints team to escalate, they hang up on me? This is the worst customer service.

  • clevybencheton Cédric Lévy-Bencheton (@clevybencheton) reported

    @leotanczt @santanderuk I'm so sorry to see that! They're so BAD. I had the same issue with a premier account. I couldn't access my account for 72h. But they gave me £75 afterwards, and I closed all my accounts. So yay? (nah)

  • nhtaylor44 Nick Taylor (@nhtaylor44) reported

    @santanderuk is determined that it will not speak to a customer who has a major three day problem with its service. it keeps trying to palm me off with its totally useless " digital assistant " or mobile app, despite my giving it a phone number for a real person to contact me on

  • danzyhowells jan howells (@danzyhowells) reported

    When is best time to call re mortgage query - 60 mins hold on the phone and online down - I could cry! @santanderuk

  • gkellen Graham Kellen (@gkellen) reported

    @santanderuk my wife and I have been taking turns listening to the same track whilst on hold for 5hours. You blocked our app and web access for making a payment even though I approved it via phone call, no access to anything, now after the latest 1:30 minutes waiting you close …

  • stevehales18 steve hales (@stevehales18) reported

    @santanderuk Would be useful for Santander to not close down my local branch and stop wasting money on the talentless Ant and Dec

  • charlescolbour1 Charles C (@charlescolbour1) reported

    Hi @santanderuk @bancosantander after 4.5 hours I still have been unable to get through to your security team to get the block removed from my account. Its now 3 am local time and I feel physically ill from this process.

  • MoneyMaybury Maybes (@MoneyMaybury) reported

    @EndvrCoach @santanderukhelp @santanderuk Having the same issue. Is ridiculous.

  • larden_clare Piano Clare (@larden_clare) reported

    @santanderuk can you tell me what I have to do to get through to a real person? Appalling service on your so-called online 'chat' and phone system.