Santander

Is Santander down in Heathfield, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Heathfield, East Sussex, England 03/25/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • datacentreme DATACENTREME (@datacentreme) reported

    @santanderuk Please can you tell me a) why my online card payments keep getting declined b) why your hold music / messages are so irritating c) why it takes so long to get through to a human being and d) why you can't help me even when I finally get through to your call centre???

  • CazHumphreys Caz Humphreys 🌳💚🍀💚🌳 #3.5% (@CazHumphreys) reported

    Have just used the telephone banking service to ask @santanderuk @bancosantander what their performance is on ethical and climate issues is like

  • AnJaSmith Poppa Bear (@AnJaSmith) reported

    @santanderuk your online loan application is broken. From multiple devices and browsers (including the app) there's a Java error message. Called you but you hung up after 10 minutes.

  • twigstwt thea (@twigstwt) reported

    @santanderuk just got charged twice for an item but on paypal its saying i only paid once?? yet on santander it said i paid twice can u help lol

  • Mjayjcresswell Michael Jay cresswell (@Mjayjcresswell) reported

    @santanderuk your online telephone service is absolutly unforgivable.. you have cancelled a £13,800 cheque and given me no explanation, or a customer service person to speak to, blaming covid.. really

  • chrisknoxshow Chris Knox (@chrisknoxshow) reported

    @santanderuk Card keeps getting declined and there is plenty money in account. It works eventually but there is clearly an issue with you system.

  • TheBloopster Bloop (@TheBloopster) reported

    @BarclaysUK passed to Customer Services from Bereavement Team. Been on hold for 1hr 5mins so far. Congratulations you are now worse than @santanderuk

  • Jem_Jem1983 Jemma Bell (@Jem_Jem1983) reported

    Anyone else having issues with logging in to their @santanderuk banking app? Keeps coming up with “oops something went wrong”

  • thewelshgirl1 The Welsh Girl (@thewelshgirl1) reported

    Awful bereavement help from @santanderuk over the phone today for my poor Mum, no concept of what she’s dealing with. Thankfully @HalifaxBank were amazing, understanding & kind #CustomerService #bekind

  • TheBloopster Bloop (@TheBloopster) reported

    @BarclaysUK @BarclaysUKHelp passed to Customer Services from Bereavement Team. Been on hold for 1hr 10mins so far. Congratulations, you are now worse than @santanderuk