Santander

Is Santander down in Heathfield, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Heathfield, East Sussex, England 03/04/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SunnySian7 Veritas (@SunnySian7) reported

    @pllowry @santanderuk I've been in the queue for 1 hour and 15 minutes now. I just want to pay my mortgage...at first I got the annoying automated service with robowoman and the abysmal music. Now I just have ringing - I'm beginning to wonder if it's just been redirected to an empty room with a line

  • glyndjenkins Glyn Jenkins (@glyndjenkins) reported

    @whufcne @santanderuk @santanderukhelp TSB offer a far better service as MrsJ can confirm!

  • RegionNe16 NE16 REGION (@RegionNe16) reported

    @santanderuk @monzo - Fees incurred due to this issue still not being resolved.

  • SunnySian7 Veritas (@SunnySian7) reported

    @santanderukhelp Well it's gotten to a point now where I'm just hearing perpetual ringing 🙃 even the automated service with the hold music switched off after the hour mark...1 hour and 44 minutes @santanderuk #Santander and counting - I just want to pay my mortgage.

  • pickersgill_tom Tom Pickersgill (@pickersgill_tom) reported

    @MorganBroadcast Hi Morgan, I'm so sorry this has happened. I've been thinking though, one thing not mentioned is how they physically gained access to your belongings in the locker. Was it forced? Either way this feels like an inside job. @santanderuk security has an obvious loophole which a..1/2

  • DavieNorrie David Norrie (@DavieNorrie) reported

    @tggleeson @jmason @santanderuk what is being done to fix the massive security vulnerabilities identified in your mobile banking app ? It looks like simply uninstalling the app doesn’t save me. Should I destroy my cards ?

  • JackLan33772356 Jack Lane (@JackLan33772356) reported

    @Bill5Portland @santanderuk They care even less about women who lost their businesses through lockdown. Suffered because no help. Only 18 months books And now santander take her home of 16 years. Can you imagine the state she is in. #unethical #greed

  • cypchocolate Maria Chocolate Moments (@cypchocolate) reported

    @MorganBroadcast This is just horrific. I would be bald from pulling my hair out! Sending you strength to deal with the unhelpful morons @santanderuk and @VirginActiveUK who are both responsible! Honestly feel terrible for you.

  • roshinsaran Roshin Saran (@roshinsaran) reported

    @gcluley @VirginActiveUK @santanderuk Whilst the organisation responses weren’t ideal. But that quick access to Phone Face ID/ passcode given security lockouts? Signs of social engineering?recon?

  • dcatlover4 A (@dcatlover4) reported

    @MorganBroadcast Astounded at how Santander have treated you. This is literally my worst nightmare. I've reviewed my own phone and app security this morning on the back of your thread, but as a @santanderuk customer myself may have to move from them in the long run. I hope you get some redress x