Santander

Is Santander down in Heathfield, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Heathfield, East Sussex, England 02/22/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mariecweir Marie Carter (@Mariecweir) reported

    @santanderuk can you help us get hold of your house valuation team please? On hold for over 3 hours over the last two days. I still can't speak to anyone whatever time I call. Our house sale is depending on this! Thanks very much

  • IamACE_SWG IamA.C.E (@IamACE_SWG) reported

    @santanderuk why are you closing so many branches without at least leaving us with a #link ATM to access information or accounts? Then you suggest going to the post office which is a longer process and don't give you all the features. I really feel for the elderly! #inconsiderate

  • jodie_melissa_ Jodie Melissa (@jodie_melissa_) reported

    @santanderuk hello, trying to get through to customer service but no answer. Quick question, are you able to update the address on back dated bank statements? I moved over a year ago but the address in my account wasn't updated and I'm applying for a mortgage. Thanks :)

  • WhiteCHandyman Chris Maddock (@WhiteCHandyman) reported

    @santanderuk is your website down?

  • mojomatt_ 🔞 Matthew! (@mojomatt_) reported

    You also have IT issues not letting customers pay money in online today @santanderuk

  • gracierosechid1 Gracie (@gracierosechid1) reported

    @ActressSkye @santanderuk No ******* way! That's awful 😔 are they trying to get it back?

  • AnyiaShola shola Anyia (@AnyiaShola) reported

    @santanderuk your help desk is very unhelpful and can’t think of the other word to use. I understand you a trying to tackle fraud, but I think common sense is lacked here.

  • paul_law24 Paul (@paul_law24) reported

    @santanderuk gave Pre-authorisation to a mortgage then found an outstanding bill for £6.20 (since cancelled as it was an error) and cancelled mortgage offer. Avoid them like the plague @bancosantander if trying to buy a house

  • bluepuffinmedia Bone Music (@bluepuffinmedia) reported

    @santanderuk hello I'm trying to make a payment from your app and keep getting 'oops something went wrong' Is it down for maintenance? If so, when's it scheduled to be back up?

  • RachFerguso Rach (@RachFerguso) reported

    I'd like to publicly thank William from @santanderuk complaints department who quickly, professionally and charmingly sorted out an error that was made, a complete gentleman. I feel like I'm 'in' monopoly! #bankerrorinyourfavour