Santander

Is Santander down in Hawick, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hawick, The Scottish Borders, Scotland 02/11/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (27%)

    Login (27%)

  2. Mobile App (24%)

    Mobile App (24%)

  3. Website (22%)

    Website (22%)

  4. Transactions (20%)

    Transactions (20%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gilly_t1 Gill Train (@gilly_t1) reported

    @santanderuk While I appreciate the efforts to protect my account from potential fraud by blocking access to my mobile banking. I don't appreciate phoning persistently for two full days now and not yet being able to speak to anyone to unblock my account! I need this resolved

  • mrjohnfriend GoonerJohn (@mrjohnfriend) reported

    Recently opened an account with @santanderuk. Had issues setting up online banking. Called their help desk. 20 minutes of being told I would be connected and then just cut off. Appalling first experience of ‘customer service’

  • MarkBux61364115 Mark Buxton (@MarkBux61364115) reported

    @santanderukhelp @santanderuk You have deactivated my credit card (brand new not used yet) locked m out of my account, by doing so stranded me abroad and the only thing you can do is send stuff out in the post to a country I'm not in WTF!!!!!

  • lewisgenney lewis genney (@lewisgenney) reported

    @santanderuk I bank with you personally as well as a mortgage! On my Mortgage I have made overpayments and need it get a summary from day 1. Please help

  • kf19801980 Karl (@kf19801980) reported

    @santanderuk can someone help me please

  • jmfdiver Jenny King 🦖 (@jmfdiver) reported

    @santanderuk Those idiots used woman face so they can **** right off

  • suzanne64481589 Suzanne Benson (@suzanne64481589) reported

    @santanderuk I am a very disappointed customer … holding on for more than 15 mins listening to a very annoying message and terrible holding music, to report a suspected fraudulent text from you! Unacceptable and poor service! Should at least offer a call back service

  • StephenWomack12 Stephen Womack (@StephenWomack12) reported

    @santanderuk please get your act together - I’ve just wasted 45 minutes of my evening on the phone to you because I tried to transfer some money from my Santander current account through the app, to my Tide business account and was blocked access to my account and app.

  • IBerinstain Ignacio Berinstain (@IBerinstain) reported

    @santanderuk instead of jumping on the ukraine band wagon why dont you sort out your customer service for UK customers.. the phone line cut out as soon as I got through and started speaking after waiting 40 minutes. DISGUSTING

  • gideon_ G 🇺🇦 (@gideon_) reported

    @santanderukhelp @santanderuk hi business credit card (not expired) suddenly not recognised by amazon. Any issues your end?