Santander status: access issues and outage reports

Problems in the last 24 hours in Harleston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harleston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  To be quite frank! (@Tobequitefrank4) reported 3 minutes ago

  @santanderuk Sort youR app! I have an iPhone with FaceID it doesn’t need a passcode as well as it’s not fooled by photos. I’m now locked out as you forced me to change my passcode and I mistakenly entered the old one 3 times in error. MO WONDER YOU PHONE LINES ARE BUSY,

• 
  Paul Wright (@pauldw91) reported 6 minutes ago

  @santanderuk I have now been on hold for 45 mins to close my Credit card account. This is dreadful service.

• 
  RachelMarieLeProut (@RachelMaryProut) reported 7 minutes ago

  Hi @santanderuk I'm really curious as to why my recently-widowed mother is unable to update her contact details over the phone, and very curious as to your justification for leaving an elderly woman without access to her bank account in the wake of a bereavement?

• 
  Lee Bart #UJO (@leedbartz) reported 8 minutes ago

  Anyone else hitting issues when trying to open the Santander app? Can't open on 2 Samsung phones or an iPad... 🤔 #santander @santanderuk @santanderukhelp @bancosantander

• 
  Ak A (@AkA56021900) reported 9 minutes ago

  Hello @santanderuk I had applied for scholarship and had been declared as recipient of the £500 award to be used on Santander aspire website. But I haven’t received any email link for my log in details from JS group yet. How do I proceed. #NeverStopLearning #SantanderUniUK

• 
  RobVScustomerservice (@IwantmystuffA) reported 10 minutes ago

  @santanderuk still stranded in African because of your incompetence. Still can’t use my money because of your incompetence still won’t get a call back because of your incompetence. 0 help 0 care

• 
  Mark 💚 (@LifeinLincs) reported 11 minutes ago

  Are @santanderuk the worst bank to talk to if you have an issue? 30+ minutes on hold and waiting…

• 
  RobVScustomerservice (@IwantmystuffA) reported 13 minutes ago

  @santanderuk why make me tell you I’m going away if you don’t do **** when I do!!!! What is the point. Now I have no money no credit and no hope. Just doing to start a new life as a beggar on the side of the road all thanks to @santander

• 
  Matt Casemore (@CasemoreMatt) reported 17 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

• 
  Harry Gray (@HarryHamishGray) reported 19 minutes ago

  @peterohir @santanderuk It has become almost impossible to do any basic task in this country