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Santander

Santander status: access issues and outage reports

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • CundyMark
    Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • alanmorrison20
    Alan Morrison (@alanmorrison20) reported

    @bancosantander @santanderuk @santanderukhelp ABSOLUTE SHAMBLES. Tried to pay for a car that a friend is selling us 24 hours ago and you’ve frozen our account and say it can be 3 days before it’s resolved. Customer service and management is a TOTAL DISGRACE

  • jeremyiwhite
    Jeremy White (@jeremyiwhite) reported

    Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?

  • dianepar
    Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported

    @santanderuk should be held to account blocking accounts with no notice and still not sorting their admin over a 5 week period. Who are they to be able to prevent access to funds for no good reason. Paid taxes and dues and cannot access monthly pension - causing untold stress

  • Carysium
    Carysium (@Carysium) reported

    @santanderuk FAO Mike Regnier CEO of Santander. I refer you to Complaint Reference 11352221. I have been business client of your bank since 2008. You have lost £15k of my money and show know interest in finding what the problem is. This problem has created irreparable damage...

  • grahamkendall82
    Grahamkendall82 (@grahamkendall82) reported

    @santanderuk you keep sending letters and notifications on apps and emails to get in touch about mortgage fix rate ending... impossible to get in touch with you..I have spent 4hrs on hold one day and another 2 over the past week. Absolutely pathetic.

  • PaulEvans007
    Paul Evans (@PaulEvans007) reported

    @santanderuk Why is your telephone service so abysmal? After a 25 minute wait listening to the usual patronising messages and nauseating muzak, I’m answered by someone so rude and disinterested that I realise I’ve completely wasted my time. Do you hate your customers that much?

  • pexlis_
    George Pechlivanidis (@pexlis_) reported

    @santanderuk @santanderukhelp you’ve sent me a letter to activate an online account I never applied for. It’s impossible for non-customers to speak to anyone at the bank as I need to complete the ID&V process but not a customer.

  • The_Dotfather
    The_Dotfather (@The_Dotfather) reported

    @santanderuk what’s your current wait time since you have a tendency to block my card and waste my time waiting for support on a call for an hour….

  • BennyBongoP3fan
    Benny Bongo (@BennyBongoP3fan) reported

    @MartinSLewis Funny how you always promote these bribes but then never mention nor question the woeful customer service of the bank in question eg. @santanderuk the bank promoted by your ITV colleagues Ant and Dec and your ITV bosses!

  • djbeach73
    Dan B (@djbeach73) reported

    @jameseonline @santanderuk @santanderukhelp wudnt b so bad if cud just leave old one as is & open new issue a/c but they won’t allow U to (unless cud open new issue in partner/joint names?) bye bye #Santander savings leavin U now