Santander

Is Santander down in Gillingham, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gillingham, Kent, England 11/22/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Live Outage Map Near Gillingham, Kent, England

The most recent Santander outage reports came from the following cities: Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomGrays Mobile App
United KingdomGravesend Website
United KingdomSouth Benfleet Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • leecronin Prof. Lee Cronin (@leecronin) reported

    @santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.

  • hanga17 JM (@hanga17) reported

    @santanderuk why are your customer services so pathetic? I've repeatedly chased and was promised a response by 48hrs and promised a call at 5pm by close of business today 8pm by back office team. And surprise surprise didn't get the call. Clearly its urgent for me, but not for u

  • MottyRW RichardM (@MottyRW) reported

    @santanderuk why is your process for fraud checking payments so bad. Sometimes at random (apparently) you block my payments, tell me nothing, don’t communicate with me and then make me sit on hold for 20 minutes to talk to you. I know security is key but this process is terrible

  • mr_jonny_king Jonny 🐝 (@mr_jonny_king) reported

    Does anyone bank with @santanderuk ? Are they a good bank to go with for customer service etc? #Santander Been a customer of @NatWest_Help for 21 years but they have zero respect for their customers

  • Jill_Number32 Jill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jill_Number32) reported

    @santanderuk apparently there’s a problem with my account and I have to contact you urgently - but no one will answer the phone!!

  • vanWildgoose Drew van Wildgoose (@vanWildgoose) reported

    @santanderuk 90 minutes and counting I've been waiting to get through to speak to someone in your call centre. 90 minutes!! What an utterly useless service!

  • Jill_Number32 Jill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jill_Number32) reported

    @santanderukhelp Back on hold to @santanderuk. Customer service is awful!

  • michaelfromuk Mike Flint from the UK (@michaelfromuk) reported

    @santanderuk Is there a problem with authorisation text messages? Trying to checkout a food order, and the OTP code isn't coming to my phone.

  • terryjbennett Terry Bennett (@terryjbennett) reported

    Congratulation @Santanderuk, I've now been holding on, waiting for you to answer the phone, for OVER ONE HOUR. You have to train staff to provide such an awful service :(

  • NickWoods01 Nick Woods (@NickWoods01) reported

    On hold with @santanderuk. Again. Just the worst. Too many problems, too few staff… can’t leave soon enough, absolutely ***************.