Santander

Is Santander down in Gillingham, Kent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gillingham, Kent, England 12/14/2025 13:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Gillingham, Kent, England

The most recent Santander outage reports came from the following cities: Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomGrays Mobile App
United KingdomGravesend Website
United KingdomSouth Benfleet Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FurnissKathleen Kathleen Furniss (@FurnissKathleen) reported

    @santanderuk @santanderukhelp @santanderpb What is your policy re supporting non-mobile impaired clients? A patient changed address during hospital admission. Despite knowing passwords, they were denied a new card PIN via post, thus denied access to their money! They had no food!

  • Natasha30160938 Natasha (@Natasha30160938) reported

    @santanderuk my son has been waiting for his railcard for 3 weeks, still no sign of it! Great service for students, we also had to chase for a missing letter, after 2 weeks and several calls later, they gave him the ID on the phone, not a great start!

  • simon_fluendy Simon Fluendy (@simon_fluendy) reported

    @santanderuk Your entire online banking system is terrible. Why can’t I pay a credit card bill by app- like every single other bank in the country?

  • ronni_mckay Ronni mckay (@ronni_mckay) reported

    Never seen anything quite as rubbish as the Santander mobile banking app chat . They tell you how you can close your account on there but when you go on there they make it impossible to get past the first 2 questions. I want to close my credit card account @santanderuk HELP

  • ANoble63393050 A. Noble (@ANoble63393050) reported

    @LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.

  • Mpa091191 FI Monty (@Mpa091191) reported

    @MoneySavingExp @santanderuk Terrible service at your Brixton branch. I have an existing Santander account, and as per instructions on your website, made an appointment to switch a bank account into my existing Santander account to take advantage of your switch offer (1/3)

  • erinmead_ E 🖤 (@erinmead_) reported

    @santanderuk charged me £11 for being on hold for 8 mins to try and get through to customer service who never actually picked up SIGH

  • ladyrare1 Bovver Gurls (@ladyrare1) reported

    @santanderuk CHANGE YOUR ADVERTISING AGENCY THE ANT & DEC ADS ARE BLINKING AWFUL look at HALFORDS or RAIL adverts they are EXTREMELY-GOOD

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

  • MartinAbell17 Martin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MartinAbell17) reported

    @santanderuk can’t get through on the phone to complain. Not driving miles to my nearest branch and you provide no facility to complain on line. Poor customer service