Santander

Is Santander down in Gillingham, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gillingham, Kent, England 01/02/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Gillingham, Kent, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomGrays Mobile App
United KingdomGravesend Website

Community Discussion

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Santander Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonesj1988 Jonesy (@Jonesj1988) reported

    @j0nnybe @santanderuk Don’t bother mate been on for 1:30 and still counting think they have give up for the day whatever has happened is massive. They haven’t even had the decency to tweet and say sorry about payment problems today chaps 😡 joke of a bank

  • Ryanstrawbridg2 Ryan strawbridge (@Ryanstrawbridg2) reported

    @santanderuk is this something you could help with and do a charge back? I paid with credit card for a property that didn't exist

  • WharfPotato Depressed by (not just) cladding (@WharfPotato) reported

    @santanderuk very disappointing experience today having transferred hubby to you, spent almost 2 hours on hold to speak to someone, admits your staff made an error then rather than deal as she said she would, she puts my call back into the queue. Second thoughts for the transfer

  • bluberryblushes First Disciple Yiling Wei Sect (@bluberryblushes) reported

    @santanderuk I don't want to hold an hour but I also can't register for online banking apparently...and I don't have access to a card because of the delay. Need to order shopping.

  • joburgfoodE multi-vaxxer (@joburgfoodE) reported

    @santanderuk Your service is truly terrible. I've been holding for 22 mins and now told to phone again for the Fraud Line to rectify *your* *error* and to expect a wait of up to one hour??! You need to hire some humans...

  • Smurfing101 Smurf (@Smurfing101) reported

    @santanderuk tried to call as my credit card has gone 2 wrong address. Waited over 10 mins yesterday and 13 mins today before I gave up. I can't get online to tell you as I have no log in.

  • Wandsworth3 Deputy WandsworthEye (@Wandsworth3) reported

    @santanderuk Cannot access my accounts as your app fails to open. It hangs after I enter the passcode. Not impressed - you are a grown up bank, not a piggy bank

  • shoswitch_ Switch (@shoswitch_) reported

    I can’t log into my online banking through the app I’ve been trying for hours and I get log in! @santanderukhelp @santanderuk

  • MichelleHallif1 Michelle Hallifax (@MichelleHallif1) reported

    @santanderuk What a bloody joke, been banking with you for over 30 years, absolutely disgraceful now. My card expired 30/9 still no replacement card how am I to pay for things. Horrendous service, been on hold over 43 minutes now no answer still. Might just have to move banks

  • 3commpr 3CommPR (@3commpr) reported

    @santanderuk @santanderuk phone banking may be busy at the weekend but the wait time is insane! Put a recorded message saying you have tech problems as that is better than people hanging on! #crisismanagement #damagelimitation #customerservice