Santander status: access issues and outage reports

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

• 
  Mark Cundy (@CundyMark) reported 5 minutes ago from Southend-on-Sea, England

  @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

• 
  Michael Jones (@mikej2504) reported 31 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

• 
  Leigh Bristow (+_+) (@LeighBristow) reported 55 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Oakley (@agentoakley) reported 3 minutes ago

  @santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.

• 
  debs (@debramcinnes) reported 4 minutes ago

  @santanderuk It’s 12 in the day would someone be in touch soon. He’s now had a text this morning from your bank to say a bill has been missed, causing more distress as he’s no access to the account. Thanks

• 
  Spam1965 (@NareyPamel6757) reported 6 minutes ago

  @DrChrisParry @santanderuk Join Nationwide, never had a problem with them.

• 
  audreygallagher (@audreygallagher) reported 9 minutes ago

  @santanderuk @TSB Letting elderly customers down badly..My dad's local branch was shut down so I drove 10miles to the next so he could withdraw cash while waiting for a new card. Shut for refurb!.Only that I was able to give him cash myself to tide him over he would be stuck 😡

• 
  audreygallagher (@audreygallagher) reported 10 minutes ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  Aaron (@AaronParekh) reported 16 minutes ago

  Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

• 
  Matt (@Matt540547911) reported 17 minutes ago

  @santanderuk @TSB Sort your app out! Not working this morning!

• 
  Gillian (@sandygill_) reported 17 minutes ago

  @santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!

• 
  Numin (@Numino2cm) reported 18 minutes ago

  @santanderuk Trouble is I can’t get through to anyone that would help

• 
  Oasis (@Oasisrvti) reported 24 minutes ago

  Want to working in banking with no knowledge? @santanderuk are hiring you x