Santander status: access issues and outage reports

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

• 
  Mark Cundy (@CundyMark) reported 20 minutes ago from Southend-on-Sea, England

  @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

• 
  Michael Jones (@mikej2504) reported 39 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

• 
  Leigh Bristow (+_+) (@LeighBristow) reported 45 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cevat Cam (@erkul_cihat) reported 2 minutes ago

  Despite this, £40 was charged on June 9 and £50 on June 10 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderukhelp @santanderuk – please investigate and assist. #TfL #Santander

• 
  JanKrynicky (@JanKrynicky) reported 4 minutes ago

  @santanderuk How about a scumtracker? A bank that refuses its customer to withdraw money for a bike deserves to be marked as scum.

• 
  orwellvalley (@orwellvalley) reported 4 minutes ago

  @santanderuk between @eBay_UK draconian account verification nonsense, which you of course don't work properly with and @klarna knocking back perfectly good cards you issued you've made a complete nonsense of trying to buy anything online. Do you even sit down and test it works?

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported 6 minutes ago

  @santanderuk @TSB SO....IF I SEND YOU THE RECEIPT AND MY BANK DETAILS, WHEN SHOULD I EXPECT TO RECEIVE THE MONEY FOR THE PHONE PLEASE???? WOULD YOU LIKE TO GO DOWN THE LEGAL ROUTE? JUST CURIOUS

• 
  Alphabet Soup (@Alph4betSoup) reported 6 minutes ago

  @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds

• 
  Dexter (@dmarksbarber) reported 7 minutes ago from Stafford, England

  @santanderuk @santanderukhelp fyi: Your branch profiles still say mortgage advisers are on site, but I was told by an employee that they’re only ever via the phone now. Probably worth changing that so people don’t waste time traveling to a branch just to be told nope 🥶

• 
  Dorset Gooner (@dorset_gooner) reported 11 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  C Morris (@crm_uk) reported 13 minutes ago

  @bancosantander @santanderukhelp @santanderuk Opened a Spanish account online non residential. And clearly stated British and passport etc All emails have been sent to me in Spanish. So I have no idea as I'm not ticking boxes that are in Spanish Awful customer service!

• 
  Aidy (@Adey22) reported 16 minutes ago

  Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

• 
  Oasis (@Oasisrvti) reported 16 minutes ago

  Imagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company