Santander down? Current status and problems in Gillingham, Kent, England

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

• 
  Michael Jones (@mikej2504) reported 60 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali Delius (@BehartOBlock) reported 3 minutes ago

  @santanderuk terrible service. Tried to withdraw cash. Went to 2 branches closed. Customer service appalling. 3 calls due to being cut off. 4 hours later no cash. Adviser could not get an answer from a branch I suggested. “I can’t help you” still ringing in my ears!

• 
  Gav Chambers (@GavChambers2) reported 5 minutes ago

  @santanderuk been on hold for 40 minutes with the fraud department . I think it time to be bold and change banks at this rate. Come on guys sort this delay out or at least offer a call back service !

• 
  ✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿ (@maxiejane) reported 6 minutes ago

  4 hours on the line yesterday. 2 hours and counting today. Is this what they call customer service @santanderuk #customerservice #worstcustomerserviceever

• 
  Andy Day (@AndyDay1982) reported 9 minutes ago

  Can’t get through to Santander. Waiting over 40 mins some days before I’m forced to hang up & head back to work. Online chat can’t help. How am I supposed to pay for anything with a suspended card? Unsuspend my card @santanderuk #PoorService #santander

• 
  Tom Sugg (@tomsugg) reported 11 minutes ago

  @santanderuk absolutely fuming. Over an hour waiting h to make a payment. Lady takes my details then puts me on hold for another 30 mins and I get cut off at 8pm because you close. Awful awful customer service 😡

• 
  Gilly B (@GillyB9) reported 15 minutes ago

  @santanderuk Sent money to my daughter on 26/12/21 We are both existing customers. I used her maiden name in error. She has recently been married. The money left my account but she has not received it. How do we rectify this ?

• 
  Jo Stevenson (@JostevoJo) reported 15 minutes ago

  @santanderuk As a Santander customer, I loathe these ridiculous, unfunny ads. I'd like my money spent on something else - like lower bank charges.

• 
  Conor Dite (@DiteConor) reported 16 minutes ago

  @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem

• 
  Nick Jones (@Nickdoesstandup) reported 16 minutes ago

  @santanderuk Cant pay for anything online AGAIN. Rung customer services numerous times, on hold for half an hour every time and still no reply. Sbocking service!

• 
  James Moore (@tomfooled) reported 21 minutes ago

  Getting increasingly frustrated with @santanderuk - unable perform transactions online and no chat or phone customer service agents available, nor can they help me in branch. A global financial institution should have ways of actually performing financial transactions!