Is Santander down in Gillingham, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Gillingham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Live Outage Map Near Gillingham, Kent, England
The most recent Santander outage reports came from the following cities: Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Transfer | ||
| Transfer | ||
| Mobile App | ||
| Website | ||
| Transactions |
Community Discussion
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Santander Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Prof. Lee Cronin
(@leecronin) reported
@santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.
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JM
(@hanga17) reported
@santanderuk why are your customer services so pathetic? I've repeatedly chased and was promised a response by 48hrs and promised a call at 5pm by close of business today 8pm by back office team. And surprise surprise didn't get the call. Clearly its urgent for me, but not for u
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RichardM
(@MottyRW) reported
@santanderuk why is your process for fraud checking payments so bad. Sometimes at random (apparently) you block my payments, tell me nothing, don’t communicate with me and then make me sit on hold for 20 minutes to talk to you. I know security is key but this process is terrible
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Jonny 🐝
(@mr_jonny_king) reported
Does anyone bank with @santanderuk ? Are they a good bank to go with for customer service etc? #Santander Been a customer of @NatWest_Help for 21 years but they have zero respect for their customers
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Jill 🏴
(@Jill_Number32) reported
@santanderuk apparently there’s a problem with my account and I have to contact you urgently - but no one will answer the phone!!
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Drew van Wildgoose
(@vanWildgoose) reported
@santanderuk 90 minutes and counting I've been waiting to get through to speak to someone in your call centre. 90 minutes!! What an utterly useless service!
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Jill 🏴
(@Jill_Number32) reported
@santanderukhelp Back on hold to @santanderuk. Customer service is awful!
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Mike Flint from the UK
(@michaelfromuk) reported
@santanderuk Is there a problem with authorisation text messages? Trying to checkout a food order, and the OTP code isn't coming to my phone.
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Terry Bennett
(@terryjbennett) reported
Congratulation @Santanderuk, I've now been holding on, waiting for you to answer the phone, for OVER ONE HOUR. You have to train staff to provide such an awful service :(
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Nick Woods
(@NickWoods01) reported
On hold with @santanderuk. Again. Just the worst. Too many problems, too few staff… can’t leave soon enough, absolutely ***************.