Santander status: access issues and outage reports

Problems in the last 24 hours in Garstang, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Garstang, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Garstang, England

Latest outage, problems and issue reports in Garstang and nearby locations:

• 
  Chris Morris (@chrisBRFCmorris) reported 30 minutes ago from Saint Annes on the Sea, England

  @santanderuk are the pits! Shocking, unhelpful service!! 😡#banks

• 
  Anthony Monks (@thisismrmonks) reported 46 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Jacob Kalve ✡️ (@PeterKalve) reported 1 minute ago

  @Rehiana1980 @santanderuk You said you want to nail down the coffins of Jews who happen to believe Israel has the right to exist (presumably including the overwhelming majority of British Jews). How does that help any of your patients who happen to be Jewish?

• 
  Glenn Clark (@mobroglenn) reported 3 minutes ago

  @santanderuk @santanderukhelp Im trying to set up my online account for new credit card. For some reason your system has automatically assigned outdated email and mobile contacts to this new account. I want to chat online to sort this out but your AI won't let me! Please help

• 
  AP (@andyparsons3) reported 3 minutes ago

  @santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for

• 
  ADUK2025 (@ADUK2025) reported 4 minutes ago

  @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

• 
  Clare Wiener (@ClareWiener) reported 7 minutes ago

  @santanderuk I've now rang 3 times. I ended the call the 1st time and went to the app as directed. It was no help. Have called back twice now & the call has been terminated by Santander on both occasions before anyone even spoke to me 🤬

• 
  George (@bipolar_thfc) reported 10 minutes ago

  @santanderuk I'm getting seriously stressed out with this. To wait 45 mins in a call that has been rinsing me only to not be able to log in is a joke. I'm back on the phone waiting. This needs to be fast tracked. You're costing me money and getting me fined and messing up my credit score

• 
  AP (@andyparsons3) reported 11 minutes ago

  @santanderuk @santanderukhelp thinks it is a five-star rating but customer service response time that belongs in the last century. Pick one to be proud of.

• 
  glosuk68 (@glosuk68) reported 12 minutes ago

  @santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.

• 
  Sohail (@sohailnaeem2) reported 14 minutes ago

  @santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!

• 
  Gary McEwan (@GaryMcEwan72) reported 16 minutes ago

  @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.