Santander

Is Santander down in Freshwater, Isle of Wight, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Freshwater, Isle of Wight, England 11/16/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • heaven_eco Eco Heaven (@heaven_eco) reported

    @santanderuk are you having issues with Mastercard debit cards not working? Mine was declined and asking for authorisation today.

  • Prime_number82 Ian prime (@Prime_number82) reported

    Currently on hold for a total of 50 mins so far trying to speak to a person at @santanderuk as someone has attempted to change my login, amd locked my account. Absolute customer service shambles

  • TheDreamSociety paul west (@TheDreamSociety) reported

    @santanderukhelp This is an automated message - second time ive received it, real classy customer service @santanderuk

  • FredSmi22494411 Fred Smith (@FredSmi22494411) reported

    @santanderuk I've been scammed and you REFUSE TO HELP

  • TheDreamSociety paul west (@TheDreamSociety) reported

    So what's the problem with @santanderuk - problems with customer cards I hear. Causing real issues for some customers.

  • KittyHenton Kitty (@KittyHenton) reported

    @Maxamilliano3 @santanderuk Same here. In supermarket. Manager made out it was my problem. Kind of glad it’s not just me affected!!

  • Alexormond94 ALEX (@Alexormond94) reported

    @santanderuk fix up !!!

  • josiepilch josiepilch 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@josiepilch) reported

    Hey @santanderuk one of the main reasons we bank with you and have remained loyal has been amazing customer service & being able to speak to someone on your phone line straight away. My husband has now been on hold for 30 minutes. Any explanation for this change?

  • MortisIsland Runa Crossing (@MortisIsland) reported

    @_fadgie_ @santanderuk I work in a retail park and have had customers have to leave their shopping in my store and others because their Santander cards aren't working 🙃

  • BoltonTerrier Adam Roberts (@BoltonTerrier) reported

    Seriously @santanderuk??? First you block my card, second you don't answer the phone and no online chat. Not good enough!