Santander

Is Santander down in Freshwater, Isle of Wight, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Freshwater, Isle of Wight, England 12/01/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • aliiqbal2704 mohammed iqbal (@aliiqbal2704) reported

    @parkx19 @santanderuk I know but atm mastercard is not working at all

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp Good morning @santanderukhelp @santanderuk any chance of resolving my issue today? You know, the one where I've had no help at all in the last 72 hours? I don't suppose there's much chance seeing as you're a bunch of morons #Santander #rubbish

  • kay_pl_ The Tales of Kayles (@kay_pl_) reported

    @santanderuk trying to use your legal team Solex to remortgage might just be the thing that ends me. Why are they so bad? I work alongside solicitors every day and have never come across service so terrible. My IFA groaned when they were appointed, I thought he was joking 🙃

  • tattooruth Ruth Haag (@tattooruth) reported

    @santanderuk trying to get through to you regarding my Mum’s loan is impossible. It would be easier to score ****** & she’s 73! 🤬 she’s going to go to another bank at this point.

  • iwangethin Iwan Gethin (@iwangethin) reported

    @santanderuk absolutely disgusted with the level of service. Been on hold for nearly an hour just for a simple request that I have to contact you over the phone.

  • ClokeKaren Mrs KCEarlyyears (@ClokeKaren) reported

    @parkx19 @santanderuk Me too , MasterCard not working, been declined .

  • CavalliLondra Piero (@CavalliLondra) reported

    Hello @santanderukhelp @santanderuk @bancosantander any chance someone can resolve my issue today? Its only been 3 days so its a bit of a long shot I know, but I live in hope that you can overcome your incompetency and actually do something #santandercrap

  • NewNormal22 NoNewNormal22 (@NewNormal22) reported

    @santanderuk How about you hire more staff? Leaving a 'customer' 50 minutes to make a bank transfer is appalling service, truly appalling.

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp 48 hours down the line and still no callback and I still can't access my banking app. Thanks for nothing @santanderuk you really are hopeless and don't care about your customers @financialombuds #dontbankwithsantander

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk And a further email advising me to contact the Financial Ombudsman, which I've already done anyway, but still no actual attempt from @santanderuk to resolve the issue. Appalling customer service.