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Santander

Santander status: access issues and outage reports

No problems detected

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Freshwater, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • pumblechook
    Pumblechook (@pumblechook) reported

    @santanderuk what ridiculous chat service on the mobile phone app! I used the chat service yesterday afternoon.... it was replied to this morning! Completely unacceptable and unprofessional service!

  • andyparsons3
    AP (@andyparsons3) reported

    Under FCA’s Consumer Duty @santanderuk UK has a duty to avoid causing foreseeable harm and provide timely support. +4 hours locked out of a fee-paying account over a small euro payment, with zero communication, fails both tests. Formal complaint logged. @financialombuds @WhichUK

  • MartinH01846340
    Martin Hughes (@MartinH01846340) reported

    @santanderuk @TSB God help the customers. Closing all their branches.

  • thenobbs
    From The Land Of The Midnight Sun (@thenobbs) reported

    @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

  • tooshortplanks
    Paul (@tooshortplanks) reported

    Just contacted @santanderuk by telephone to ask for a replacement card. The customer service was shocking. Every time I asked for a replacement the agent kept wanting me to try other actions, even after explaining what I had experienced.

  • Hendondave
    Hendondave (@Hendondave) reported

    @1Nicdar Banks have forgotten that they are there – first and foremost – to serve customers. Of course, what they do is make grotesque profits. I had to have dealings with @santanderuk at the start of the month and it was an awful experience. Even worse, they didn’t care how upset I was.

  • 5arstudent
    jo (@5arstudent) reported

    @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

  • expert4money
    Gareth Davies (@expert4money) reported

    Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

  • IVFBabyOnBoard
    K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported

    @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

  • tho78450
    Tanya Ho (@tho78450) reported

    @5arstudent @santanderuk @santanderukhelp Plus ca change.. Seriously rank service. Don't even think about going into branch to complain. The website lies