Santander

Is Santander down in Freshwater, Isle of Wight, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Freshwater, Isle of Wight, England 11/19/2025 09:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • halfdutchbird An Autistic Teacher (@halfdutchbird) reported

    @santanderuk just spent half an hour on hold trying to get through. I’m a new customer and not feeling good about opening an account with you guys…

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • ChesapeakeAssoc Robyn Rogers (@ChesapeakeAssoc) reported

    @SaraBostock @MoneySavingExp @santanderuk I completely agree. It’s such a pain to have to go to branch when there’s and available service that every other bank in the land offers…..

  • seatedskydiver kevin martin (@seatedskydiver) reported from Leeds, England

    @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

  • gavrichards77 Gav Richards (@gavrichards77) reported

    @firstdirect had unexpected deposit on Christmas Day which I can now only assume was part of @santanderuk error that I read about in news today. I’d already contacted business that “paid” me but had zero communication from you before it was withdrawn from acc this evening.

  • Ow3n861 Ow3n86 (@Ow3n861) reported

    @santanderuk due to fraudulent activity my account has been frozen for nearly six weeks, I can't reach anyone on the phone and the local branch say they can't help either. I really need my account opening, what should I do?

  • tesssummers98 Tess Summers 🇬🇧🇮🇪 (@tesssummers98) reported

    @robert32500998 @santanderuk Someone else posted about similar problems the other day. Maybe you should transfer the whole lot to another bank. Who do these people think they are? It's your money

  • cmeksteen Charlotte Eksteen (@cmeksteen) reported

    Disappointed with customer service @santanderuk Wimbledon branch today. Refused to verify my identity documents even though I am a customer. @santanderukhelp

  • Duncyano Duncan Hall (@Duncyano) reported

    @MartinSLewis The auto messages are like a maze to get to speak to a human, options after options which more often than not end up with a message to look for the answer on the website @santanderuk @santanderukhelp are the worst it’s nigh on impossible to speak to anyone

  • nishakeets Nisha (@nishakeets) reported

    @santanderuk your Clapham junction branch needs another Customer service agent on the till right now.