Santander

Is Santander down in Freshwater, Isle of Wight, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Freshwater, Isle of Wight, England 01/18/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • polyp2000 polyp2000(⧖) (@polyp2000) reported

    @santanderuk cancelled all my cards thus preventing me from transferring my account to @AskNationwide . Given that the reason i went into the branch to resolve an issue relating to an account switch. The person i dealt knowingly did that or does not know how to do her job.

  • L100Peter Peter Latimer (@L100Peter) reported

    @santanderuk - Neil came back to me and promised a response within 48 hrs. What sort of **** is this? If they can't nip the problems in the bud they're on their way to an early bath!

  • lisoruss Lisoruss (@lisoruss) reported

    @santanderuk I have just been cut off mid call by one of your agents then cut off again as soon as I was connected on my next call. Your customer services are terrible!

  • Teenagency1 Teenagency (@Teenagency1) reported

    @santanderuk WTF! Went in2 #Hammersmithbranch 2send funds 4 house purchase & u mistakingly sent them 2 someone else in error.I came in branch to avoid this sort of thing happening. #ShockingService

  • realtrumanshow Truman (@realtrumanshow) reported

    @benjaminhopton @santanderuk @LloydsBank santander in shipley and bradford isnt there? i miss Santander in 5 lane ends,bloody bingley has shut down as well, i dont understand they made like 7bn profit after tax or something last year,im sure they can afford to keep a few more open

  • L100Peter Peter Latimer (@L100Peter) reported

    @santanderuk I'm trying to Switch to your bank but Saundra Ruttledge sent me an email saying she can't recognise my donor account. Of course there is no reply to this mail or info where to go to rectify. Total useless **** - stop hiding behind a no-reply mail

  • Mosaliee Rosie Posie 🦎 (@Mosaliee) reported

    @santanderuk pls help. I am trying to get on the app to move some money and it says "we have stopped the app as you seem to have an app that isnt secure"????

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    Your online service is awful! I dread having to call you! Your online banking is Stone Age! I can't wait to move! @santanderuk

  • SimonCJohnson1 Simon Johnson (@SimonCJohnson1) reported

    @santanderuk we have an elderly friend who is not technically proficient. What is Santander’s policy on supporting this group to ensure they have access to their banking facilities without having to use tech?

  • JamesWoodhead James Woodhead (@JamesWoodhead) reported

    Unbelievably shocking customer service from @santanderuk. On hold for 45 mins only for agent to hang up immediately. Tried again and agent unable to help. Suggests try again…how will that resolve my problem?