Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Freshwater, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Freshwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Carolyn Eley (@CarolynEley2) reported@santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service
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Penny Bradford (@PennyGasson) reported@santanderuk shocking service today, 36 minutes to answer the phone -and unhelpful call handler, order new cards 10 days a go (change of name) no sign of them and told they should have arrived yesterday, helpful, no
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Bonnie🫡and Clyde 🏴 (@ElznGaz) reported@santanderuk have you a problem updating balances after transfers ?
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Lee Hayward (@vibedcoder) reported@santanderuk holding my accounts hostage on the mobile banking app. Until I provide them with a bunch of personal information they have no right asking for. It's finally happening. Just as the conspiracy theorists warned. Santander want to know how much money I make, employment status, photo ID, national insurance number etc. Wonder if they'll cut me off from my money if I keep refusing? They already restricted my access to the mobile app. I've been with them for over 20 years, they can see where my money is coming from and going to, they already have my up to date information... So why all of a sudden do they want me to fill out an online form like I'm some kind of suspect? ****.
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Nazima Habib (@NazHabib) reported@santanderuk I have opened an account but never received any account information or card. I am trying to get online but obviously sir have any details. When i go to make a complaint even that’s next to impossible. Terrible customer experience.
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AP (@andyparsons3) reported@santanderuk @santanderukhelp thinks it is a five-star rating but customer service response time that belongs in the last century. Pick one to be proud of.
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AP (@andyparsons3) reported@santanderuk so disappointed that the help people can’t actually help, no calls, no support, no customer duty - this should serve as a warning to anyone thinking @bancosantander can operate a banking licence - they can’t
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Adam Wilpappi (@wilpappi) reported@santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬
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clayton king (@king_clayton) reported@santanderuk All I want is my personal id - to try and log in - can’t use it if I cannot log in. Your chat id diabolical and feels like youve gone cheap on development where it foesnt understand basic info
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Lee Hayward (@vibedcoder) reported@santanderuk The number on the website is no longer in use.