Is Santander down in Freshwater, Isle of Wight, England?
Problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Freshwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Santander
Santander is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Website (20%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Freshwater, Isle of Wight, England
The most recent Santander outage reports came from the following cities: Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch |
Mobile App | |
| Cowes |
Withdrawals | |
| Christchurch |
Website | |
| Cowes |
Transactions | |
| Christchurch |
Website | |
| Christchurch |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kevinna
(@weemetj) reported
@santanderuk is the app down ? Havent been able to login since last night !!
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Helen Ambler
(@helen_ambler) reported
@santanderuk Is there a problem with card payments? My son has tried to use his card in 2 different places in the last hour while out with friends and it's been declined, despite him having enough money. I've been in a queue on the phone for 40 mins and counting.
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Zain
(@Zain8987) reported
@santanderukhelp @santanderuk a reminder to all customers this bank will deny repaying any money if fraud is committed on your account from a stolen mobile. Even if you are a customer for over 8 years. Do not use this bank they don’t care about their customers
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Matthew Stephenson
(@Matthew98464348) reported
@santanderuk @santanderukhelp 7 days with no access to my account and still no contact from the “Back office fraud team” no one including managers or in branch can help I have to sit and wait no timescale no access to my money awful service
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Amy Sharrocks
(@AmySharrocks) reported
I also discover that @santanderuk decided to make the account dormant. I am now good friends with the lady in the Kilburn branch, but 6 weeks later I still cannot get my money returned to me, I’m not even getting called back. Don’t bank at Santander. @santanderukhelp #help 6/
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jess
(@ripcowstoenails) reported
@santanderukhelp @santanderuk when I try to make online purchases it is saying my card number is invalid or hasn’t passed validity checks but my card is working fine in stores and through paypal?
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f dejahang
(@drfereydoun) reported
@santanderuk 1.0 Dear S********, Please, and once more, please.... I am exasperated, furious, heated...... I was on the phone this mooring {25-04-2022} from 11.30 0r 11.40 to 2.17+++ pm for a transaction. The first customer service front line failed to connect me to fraud office.
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Kevin O'Donnell
(@kodonnell1977) reported
@santanderuk is there a problem with access to mobile banking?
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Mary Church
(@zetadoc) reported
@santanderuk I am unable access my account via the App. Is there a problem?
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Scott Brerton
(@ScottBrerton) reported
@santanderuk Really disappointing service from you today, my elderly mother asked for copies of a few months bank statements at your Cleveleys branch and was point blank refused, "You're not set up to be able to get them". No help offered at all. Shocking.