Is Santander down in Freshwater, Isle of Wight, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Freshwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Miss Spoke
(@harduphall) reported
@santanderuk website told me where I could find a branch in Crewe,but when I went there last week to talk to someone the entire building has been knocked down and had disappeared. My query has now turned into a complaint! Is it me?
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The Beer Critic
(@beercriticdude) reported
@santanderuk why do you call someone leave them on hold for 40 mins and then cut them off. Then ask to be called yourself and then fail to answer the phone kept on hold! Apparently it’s the fraud line as well - been over an hour now - shocking service!
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Kilmamouse
(@mcsporran_james) reported
@santanderuk @VictoriaScone Answer the phone. Yer customer service is #dreadful . Employ more staff. On hold...#awful
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Tom Boyles
(@TomBoylesID) reported
@santanderuk resorting to Twitter because your website and chatbot are so terrible. I just want to find out my Mortgage account number and get a statement. Chatbot useless, online banking wants an account number!!!!! Do you really want people to Tweet their frustrations?
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Gabrielle Van der Velde
(@mumsonamission2) reported
@santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you
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Kim Horstmanshof
(@kim_h_1) reported
@leedsjourno @gregkfoley @santanderuk But don’t forget that your energy provider is likely to cut your direct debit by £67 in each of those months due to the £400 government winter fuel bill help, so the cashback is likely to be much less than what it was before…
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Jobby Graham
(@jonaterro) reported
@santanderuk on hold again for 40 mins to be told a different version of the same thing and that the dept that I need to help me ie closed till 9. Almost a month now with no access to my accounts online..never had this much hassle for something so simple
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Creature Tales
(@creaturetalesuk) reported
@santanderuk existing customer. How am I meant to get help with a query. On hold on the phone for over 2 hours every weekday with no luck. Here I am again this morning...I have a job to go to so cant remain on phone all day. Have also tried online chat.
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Xander Bylo 🇺🇦
(@xanderbylo) reported
Just spent over 2 hours #onholdwith @santanderuk @santanderukhelp because they incorrectly withdrew our mortgage 2 days before we were due to exchange and they are not responding to our solicitor. As soon as I got through they hung up… Absolutely shocking customer service!
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Sir Miss Spoke
(@harduphall) reported
Why does it cost so much in time and money to get really poor customer service in this country? I spent over one hour on phone and still my problem is not resolved and I have to write yet another letter. @santanderuk