Santander

Is Santander down in Freshwater, Isle of Wight, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Freshwater, Isle of Wight, England 12/28/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rujhansaxena Rujhan Saxena (@rujhansaxena) reported

    @santanderuk i’ve been trying to call the help centre for 30minutes. Because i’m having trouble logging into my online account and The chat service is of no help too. Why is the helpline service so slow. I’ve been wasting my time just to speak to someone about my money!!

  • meandKevinJones Lisa Jones (@meandKevinJones) reported

    Outrageous customer service from @santanderuk

  • gracie6home "Grace" (@gracie6home) reported

    Second let down of the day. @SantanderUK I requested a contactless disabled card. Was sent a normal one. As I don't have your app (no smartphone) told (via online chat)I have to go to my local branch. Local Branch closed some months ago! Tried phoning hung up after an hour.

  • laversreval Sophie Lavers (@laversreval) reported

    @sainsburys The bank have referred me back to you with an authorisation code. Does anyone actually want to take responsibility for this and help me get my money back or am I doomed to a future as a ping ping ball? @santanderuk @sainsburys

  • MufcAristocracy  United Aristocracy  (@MufcAristocracy) reported

    @santanderuk Web site it down Aswell. Please dm me

  • eddybear95 Ed Webber (@eddybear95) reported

    @santanderuk Never had a problem and it’s working fine, online cash machines in branches..

  • LeiazoeTTV LeiaZoe (@LeiazoeTTV) reported

    @el_m0x13 @JBLOBTV @santanderuk Thank goodness. **** you santander. I want to blow my money

  • Richinns Richard Inman (@Richinns) reported

    Hi @santanderuk. So you block me from transferring money out of my account. Block me from accessing the account online and then hang up on me when 30 mins elapses on me waiting for you to answer my call to your fraud department?

  • amandalofi1976 Amanda Mason (@amandalofi1976) reported

    @santanderuk Still issues with card being declined. Day 7 now😡

  • marthaotoole1 Martha O'Toole (@marthaotoole1) reported

    @santanderuk @santanderuk is your app down? I can’t get into my current account. I put in my security code but it doesn’t take me to the next screen. This has been going on for days now. Can you help please before I switch banks