Santander

Is Santander down in Freshwater, Isle of Wight, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Freshwater, Isle of Wight, England 02/13/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hobsonos Karl Antony (@hobsonos) reported

    @santanderuk What's wrong with your server. I have work to do

  • HaggisVeggie VeggieHaggisLover (@HaggisVeggie) reported

    @santanderuk I tried to speak to someone about a potential card security issue today and gave up after my call kept ringing for 1hour and 25 minutes with no human response. Yet you closed down local branches? Very poor customer service.

  • AndreJ98755246 Je suis Andre (@AndreJ98755246) reported

    @Ben_Everitt @santanderuk @iainastewart Won't distract from the real issue, the government is a crime syndicate #JohnsonOut

  • NewingSandra 💙Sandra Newing Griffiths (@NewingSandra) reported

    @santanderukhelp I would do that @santanderuk but web chat not on phone app and internet service unavailable today. I have received a text telling me you will return payments due today. Nice.

  • TaylorGrimesDog Taylor Grimes (@TaylorGrimesDog) reported

    @santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄

  • SmolXeno 🌈 Lyka 🌈 (@SmolXeno) reported

    @santanderuk Can somebody explain why I keep getting phone calls from Santander on my mobile and home phone number despite already sorting out the issue they keep ringing me about? It's bloody ridiculous!

  • KimTunnicliff Kim Tunnicliff (@KimTunnicliff) reported

    @santanderuk just had the phone put down on me whilst trying to ask for a replacement letter for my 13 year old daughters mini account! Was on hold for 40 mins before getting through! This is very poor customer service, when only need letter 1 of 1 reissuing! NOT GOOD Santander!

  • JustLEAVEeu Just Leave.EU (@JustLEAVEeu) reported

    @santanderuk closed at 6pm. So "select customer" actually means nothing anymore. Santander seems to have bought market share, and satisfied with that, now gives the same "bog standard" as any other bank. 👎

  • mohamme84867093 MD (@mohamme84867093) reported

    @santanderuk do you support payments to Coinbase?

  • dereklam_ Derek Lam (@dereklam_) reported

    @santanderukhelp @santanderukhelp @santanderuk you’ve given on me as a customer ? At least give back the money you owe me and let me close my account!