Is Santander down in Freshwater, Isle of Wight, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Freshwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Steve 💜
(@SteveM1bjr) reported
@santanderuk Account blocked just from making normal, reasonable S/Order amendments. Nobody tells you it's been blocked by security until those S/Orders don't go out and recipients complain. I hope the compensation offer for my two hours is good, or you lost a long term customer.
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Stuart Leigh
(@StuartLeigh1) reported
@santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint
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selina
(@ZeroToCook) reported
@santanderuk I’ve been on the phone waiting for you to sort my urgent issue for 1 hour. What staff are you talking about?? Genuinely Terrible customer service
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk your customer service is a joke. On hold for over an hour. Awful
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Betsy
(@SmZammas) reported
@santanderuk is it normal to be kept on hold for over an hour and half to be put through to customer services....exasperated doesn't even get close to how I feel!!!!!
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Andy Price FRSA FHEA
(@peastonprice) reported
@santanderuk Tell you what @santanderuk get someone to answer the telephone on your help line!
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John Dougherty
(@JohnDougherty8) reported
@santanderuk Please help. I need to change the Direct Debit for my mortgage payments. I've been on hold for over 25 minutes. The chat button on your website doesn't work. I can't find anywhere on the site to set up a new DD. What do I do?
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london City events
(@chrisctturner) reported
@santanderukhelp @santanderuk the worst customer service ever #avoid
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R Zo
(@jog_on_) reported
@santanderuk Impossible to get through on their customer service line when you need help- on hold for an hour yesterday and gave up.
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PozInProbation
(@pozinprobation) reported
@santanderuk shocking wait times again on your telephone service. And don't tell me what I can do using mobile and online banking. I'm only in this interminable queue because I've been there and attempted to do that.