Santander

Is Santander down in Freshwater, Isle of Wight, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Freshwater, Isle of Wight, England 11/20/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • maryglanville1 M.E.G (@maryglanville1) reported

    @MorganBroadcast ...with @santanderuk and their notes on disk, you can obtain them via a Subject Access report. They have 28 days to comply. 2/2

  • nic_i9876 N.I.C (@nic_i9876) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Did you have face recognition switched on for your banking app too? If so and they had a way of getting through this, perhaps a pic of you? They could then access your banking app, get your pin from within that, and receive any calls they need to change your banking details

  • Ind3pendent7 CJ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️ (@Ind3pendent7) reported

    @MorganBroadcast @santanderuk They can access your PIN number via the Santander app. How did they get past facial recognition and passcodes?? I’ve separated everything. My bank app has extra security also.

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported

    @MorganBroadcast Oh wow Charlotte this is terrible I am so sorry to read this. I am grateful that you have posted this as I cautionary note as my daughter was looking at opening a student bank account and was thinking of @santanderuk as they give a Railcard when opening an account.

  • tony_cowin Tony (@tony_cowin) reported

    @MorganBroadcast This is horrible. I hope @santanderuk help you out.

  • Quincun36705461 Quincunx (@Quincun36705461) reported

    @kakiOwakagirl @santanderuk Abominably let down by @virginactiveuk too. #VirginSucks #SantanderSucks

  • Paulgall88 Paul Gallagher (@Paulgall88) reported

    @MorganBroadcast @santanderuk Most modern banking apps have the pin available in the app under manage cards. If they were able to move money they probably had access to your banking app

  • CordyHaig Cordy Haig🇺🇦 (@CordyHaig) reported

    @MorganBroadcast @BBCXRay @santanderuk are the worst bank for customer service, I only bank with them because my husband works for them. Anything that isn't run of the mill they completely and utterly **** up. I would demand to speak with their complaint team manager.

  • staceyemmariley Stacey Riley (@staceyemmariley) reported

    @MorganBroadcast This is awful. I’m looking for a new bank account but won’t be considering @santanderuk