Santander down? Current status and problems in Freshwater, Isle of Wight, England

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Live Outage Map Near Freshwater, England

The most recent Santander outage reports came from the following cities: Christchurch.

City	Problem Type	Report Time
Christchurch	Mobile App	26 days ago
Cowes	Withdrawals	2 years ago
Christchurch	Website	2 years ago
Cowes	Transactions	2 years ago
Christchurch	Website	2 years ago
Christchurch	Mobile App	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ange Ball (@Franco__b) reported 3 minutes ago

  Omg just spent 1 hour of my life trying to speak with @santanderuk absolutely terrible service. Firstly was on a phone call for 16.50 minutes on hold mostly to be cut off. Then tried to app chat only to be disconneted. Tried calling again to not even be put through and .

• 
  Alison Smith (@a405smith) reported 5 minutes ago

  @santanderuk thank you to the lady in customer services who resolved my issue from her branch in Stranraer. Great service

• 
  smalls (@smallpersonn) reported 5 minutes ago

  I transferred money from one of my accounts into my ISA but the money hasn’t shown up in my ISA. @santanderuk where is my money? Your automated online service is absolutely useless. How can I speak to a human being?

• 
  🚄 Latimer: Doggo Express! (@SeeItSayItDoggo) reported 10 minutes ago

  @manzanotti @santanderuk @TfL Yeah the app experience is awful. So is the membership key system if you're new to it - even if you set up the CPA and request a key online, you still have to call them and tell them to post it??? The whole system is a bit of a mess

• 
  a north londoner (@ANorthLondoner) reported 11 minutes ago

  Just had one if those situations with a company (specifically @santanderuk and their mortgages) where their policy means that they’re being completely unreasonable and inflexible. Just causing a customer unnecessary additional stress.

• 
  David Cox (@davidcox65) reported 18 minutes ago

  @manzanotti @santanderuk I had similar problems when the #BarclayBikes started and gave up to rely on my @BromptonBicycle for years. Similar problem in #Chicago spent 20 mins at the dock feeding in details, card no. but failed at last step when they wanted a local phone number. Young people manage

• 
  SteRoberts (@SteRoberts16) reported 24 minutes ago

  @santanderuk hello, I had a text from you today saying a transaction had been attempted, I need to talk to someone, what is your phone number? I tried to find you phone number on your website, it appears to be well hidden, numbers I found on google dont work.

• 
  lostinleith 🇺🇦 (@neillhope) reported 27 minutes ago

  @MoneySavingExp can you help? The lovely people at @santanderukhelp closed my bank account today with no notice. I only found out when I went to pay for the diesel I had put in my car. I was forced into bankruptcy a year ago by an and it’s taken @santanderuk this long to act.

• 
  Marian Harvey (@MazEHarvey) reported 29 minutes ago

  Just had the worst customer service experience with @santanderuk @santanderukhelp 45 mins of complete uselessness!The advisor did not have a clue how to deal with my enquiry (simple ISA / new account). Get a grip of your agents Santander! I will never bank / invest with you! 😡😤

• 
  Anne Wilson 🦈 (@PatsyW75) reported 32 minutes ago

  @santanderuk I closed my credit card account with you (or tried to) but I’m being chased as I apparently still owe you 1p. But when I try to pay I’m told there’s a technical error. Is this just a ploy to make me talk to you? Or do I owe you the penny? If so, I’ll post it to you.