Santander

Is Santander down in Freshwater, Isle of Wight, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Freshwater, Isle of Wight, England 01/21/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk wow, the bank really is a mess, not that I can access online banking thanks to your lots incompetence as you know! "We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible."

  • antoniopogs Antonio Poggi (@antoniopogs) reported

    @DCR101 @santanderuk Waited in total 4 hours . No humans available. I mean what's the point. Why the service can't tell the average waiting time or offer a callback. It's a terrible experience.

  • SophieDigital Sophie Media (@SophieDigital) reported

    @santanderuk Can someone help i've sat on hold for over an hour 5 times now and still not got through to anyone. I desperately need to talk to someone about fraudulent accounts.

  • mattj199 Matthew Jones (@mattj199) reported

    @santanderuk my problem was fixed very promptly after raising it on here - in about half an hour. Call centre staff were great and security department very helpful indeed - #creditwhereitsdue

  • TheRealPayne747 Payne747 (@TheRealPayne747) reported

    @santanderuk hey I'm no longer a customer, how do I get off your email lists?

  • homeli64 Homes (@homeli64) reported

    @SallyGalsworthy @santanderuk I had the same issue last week, I tried reaching out to support team, but gave me no response, I was referred to TONY_NETT on Instagram, they're 100% safe and legit they helped me out successfully, will suggest you reach out to them for help His phone number; (989) 318-3160

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp Avoid @santanderuk they do not answer the phones, give customers correct or accurate information, send letters. Really is better high st banks. AVOID. AVOID. 2nd rate service. Still chasing @TransUnion to fix incorrect information provided and recorded. WHY AM I DOING YOUR JOBS

  • pikeyporl Smalls (@pikeyporl) reported

    @santanderuk @santanderukhelp You locked my account access because I moved my money over the weekend. Now I've been on hold for 1 hour 35 mins, first number you told me to call was wrong team. I'm calling from Mexico. Will I even have enough money in acc to pay this phone bill?

  • iluvbatfink ER but not the Queen (@iluvbatfink) reported

    @santanderuk @santanderukhelp Infuriating having online access blocked AGAIN and on hold for 41 minutes waiting for an answer...give details and then get cut off! Why wasn't I phoned back straight away.

  • al_mcgoo Alan McGowan (@al_mcgoo) reported

    @santanderukhelp @santanderuk Briefly with someone who wasn’t able to help and wouldn’t discuss the second issue I called for. Couldn’t wait to get me off the call. Been on hold since. I had plans for this morning I’ve had to cancel.