Santander

Is Santander down in East Grinstead, West Sussex, England?

Some problems detected

Users are reporting problems related to: mobile app, transactions and website.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 03/06/2026 15:10

March 06: Problems at Santander

Santander is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (13%)

    Transactions (13%)

  3. Website (13%)

    Website (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • alan_gibbons Alan Gibbons (@alan_gibbons) reported

    Approaching an hour on hold! WTF @santanderuk

  • novicecakemaker Nicola Edmead (@novicecakemaker) reported

    @santanderuk do you have a problem with your mobile app, it’s not letting me log in?

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderuk WHY WONT YOU HELP A HARD WORKING CUSTOMER!!!!!! YOUR SECURITY TEAM IS A JOKE! C#NTS. ROBBED BY THE BANK. HAPPY TO PAY MILLIONS TO ANT AND F#CKING DEC THOUGH!!

  • Sue62892930 Sue (@Sue62892930) reported

    For some reason Santander has frozen our account we need to make a payment and my husband has been on the phone on hold to security for 1 hour 13 minutes and counting. What sort of customer help is this, we need to get to our money @santanderukhelp @santanderuk

  • OirishPatrick Patrick Fullerton esq. 🇮🇪🇬🇧 (@OirishPatrick) reported

    @santanderuk appalling service from you. Booked an appointment and was given one for March 1st. Now get a call and say it has had to be cancelled. Next available 29th. It is easier to get a GP appointment than from you lot. I'm sure if I owed you money you'd be banging on my door

  • johnaze john murphy (@johnaze) reported

    @santanderuk If your telephone banking put customers through to one of your customer service assisants straight away instead of the automated system talking crap for three minutes things would process a lot quicker.

  • alan_gibbons Alan Gibbons (@alan_gibbons) reported

    40 minutes on hold now @santanderuk Shocking service levels!

  • oluwablanco Oluwa Blanco 🌬 (@oluwablanco) reported

    @santanderuk can I get some bloody help around here! I’ve never ever come across a bank with no decorum or etiquette!!! Absolutely leaving this bank and going to @NatWest_Help

  • srodgers5497 bangorguy_ni (@srodgers5497) reported

    @santanderuk I have been waiting since Friday for your complaints team to come back to me or should I say "investigate" Santander deleting and/or selectively not paying DD's AGAIN. 6th time I believe?! Not good enough. Your contact centre can't help. Please contact me ASAP!

  • cbshep44 nige sheppard (@cbshep44) reported

    @santanderuk I've been trying to make changes on the investment hub but I'm unable to read documents. Appears to be a website issue as alwaysin error when accessed. Been trying over a week.