Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 12/24/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJulesWorld You know who I am. (@TheJulesWorld) reported

    @santanderuk Over an hour trying to fix a problem on the app and call! Stop hanging me up!

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    Maddie's just had an email from @santanderuk asking for the nature of complaint and phone number. Total incompetence. Where's the professionalism? Where's the customer service? @santanderukhelp #santandershambles 🙄

  • KingSJLDN SJ (@KingSJLDN) reported

    Has anyone had issues transferring to @santanderuk recently? A invoices have bounced apparently dunno if it’s me or them

  • CulturalWed Catherine Boardman (@CulturalWed) reported

    @MaddiePlease1 @santanderukhelp @santanderuk Truly awful behaviour from Santander

  • IgorKhymky SENO (@IgorKhymky) reported

    Has @santanderuk switched over to mobile app? New debit master card is not accepted. Online banking has lost messaging, meaning no help with chat.

  • IgorKhymky SENO (@IgorKhymky) reported

    @santanderuk is awful with new debit Master Card. The Card is useless, no PIN accepted. No help, no support. Embarrassment. @LBC

  • danny2520 dan (@danny2520) reported

    @santanderuk no communications or guidence to warn me of these new charges? Being abroad is hard enough, as well as communicating back to UK to resolve these issues, is again time and money for me. Please can I ask that we are fairly treated and diverse as stated on the Covenant.

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    No @MaddiePlease1 doesn't have access to internet banking w you because you can't sort it. That’s the problem. That & your inability to accept that she has sent all documents you asked for & has moved house. And she's now a widow. #santandershambles @santanderukhelp @santanderuk

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    Wow I've just had the worst customer service experience ever with a @santanderuk complaints person, I just moved my bank to Santander and I will be moving away from them ASAP.

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England

    Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help