Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 12/27/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dmarksbarber Dexter (@dmarksbarber) reported from Stafford, England

    @santanderuk @santanderukhelp fyi: Your branch profiles still say mortgage advisers are on site, but I was told by an employee that they’re only ever via the phone now. Probably worth changing that so people don’t waste time traveling to a branch just to be told nope 🥶

  • Sam28761592 Sam (@Sam28761592) reported

    @santanderuk complaints department is a joke no help at all just calling digital team a liar and not assisting no duty or care or due diligence at all #avoid #nosupport

  • AChamakh Alice 🌼 (@AChamakh) reported

    @santanderuk just had a lovely conversation with Allen in your insurance dept in Sunderland. Please praise him. We need more people like him working in customer service 🙌🏼

  • paul96403038 paul (@paul96403038) reported

    I was told yesterday that it takes upto three working days for someone to get back to you from @santanderuk regards a complaint on my account caused by a member of staff making a mistake. What great service

  • jo_1lesley Mrs L (@jo_1lesley) reported

    @santanderuk are there problems with online banking?

  • debbieharry2017 Deborah Carlisle (@debbieharry2017) reported

    @santanderuk why isn’t my app accepting my login code ?

  • patinthewater Patrick Henderson (@patinthewater) reported

    @santanderukhelp On hold 1hr 35 and counting - shocking service @santanderuk

  • KSingh60443731 K Singh (@KSingh60443731) reported

    @santanderuk Awful service from Santander. Queues , requesting stationery. Been waiting nearly a month.

  • tewythetew Mark Tew (@tewythetew) reported

    @santanderuk you’ve allowed fraud on my account a number of times in a short period , I’ve had to change all my details numerous times because of you and I am chasing my new cards , dreadful service

  • queenamaniana Amani (@queenamaniana) reported

    I NEED HELP. @santanderuk has completely locked me out of my bank account and is telling me I need to go back to England to show my ID or get a power of attorney. I need to apply for my lease but I don't have access to my online banking to get a bank statement.