Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 12/17/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (23%)

    Login (23%)

  3. Website (16%)

    Website (16%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Cyclefree2 Cyclefree (@Cyclefree2) reported

    @santanderuk Why is your customer service SO APPALLING! Impossible to get through by phone to anyone who knows what they are talking about.

  • motcraw Elis (@motcraw) reported

    @santanderuk you have the worst customer care in banking I’ve ever come across. Never had such a hard time setting up an account. Ridiculous

  • fancy_temi Podcast link in bio ❤️. (@fancy_temi) reported

    I just noticed someone has been using my Santander card to pay for some **** that £60. Since July! @santanderukhelp @santanderuk

  • darrensmithmda Darren Smith (@darrensmithmda) reported

    @santanderuk @santanderukbiz @santanderukbiz I am being told we dont have a Buisnnes manager as this service is no longer available, I go to the branch and they tell me to call, I call and they say the back team only take emails? I ask to speak to complaints and there to busy?

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @santanderukhelp Hahah hilarious - that is the issue isn’t it! I can’t contacts them as THEY NEVER PICK THE PHONE UP. Wow @santanderuk really is a joke organisation.

  • jellybeanbec Becky Cardinal (@jellybeanbec) reported

    @santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???

  • nowaffle Amanda Boyle OBE 🦕 (@nowaffle) reported

    Down a rabbit hole, dealing with “Complaints Service Manager Simplification and Client Experience”. Can anyone at @santanderuk translate please? The experience is awful BTW @AnaBotin

  • rogerc32 roger (@rogerc32) reported

    @santanderuk your customer service is appalling,left on hold forever 💀💀💀

  • ruthyderbs ruth derbyshire (@ruthyderbs) reported

    @santanderuk what is going on with student accounts? My daughter still hasn’t received rail card despite 3 different phone calls - being on hold for 40 mins/ passed from dept to dept/ being cut off? System is broken! @MartinSLewis

  • KieranOGorman11 Kieran O'Gorman (@KieranOGorman11) reported

    @santanderuk do you EVER answer your damn phones!!!! Service is appalling, shows what contempt you have for your customers!!!!