Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 11/23/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CyclingGrass Cam Grass (@CyclingGrass) reported

    Don’t ever get a mortgage from @santanderuk @santanderukhelp They are awful. The days pass the weeks pass and they define incompetence.

  • dave28263 Dave (@dave28263) reported

    @santanderuk fast payment service is a terrible been waiting since 6:00 last night for my money

  • Louplatt2 Louisa (@Louplatt2) reported

    To add insult to injury I’ve attempted to call again this morning - several times - and they just continue to put the phone down and cut me off #ridiculous #santander #poorcustomerservice @santanderuk @santanderukhelp @MartinSLewis

  • dave28263 Dave (@dave28263) reported

    @santanderuk fast payment service load of ****

  • jamie69465798 Truth (@jamie69465798) reported

    @santanderuk I can no longer physically bank with santander, the worst opening hours for your branches makes it impossible for me to attend any branch. 0930hrs - 1500 hrs. You're becoming lazier and lazier and this is just ridiculous for customers. I'm switching.

  • AndreaInSurrey Andrea 🇪🇺⭐🔶🌹#GTTO#FBPA🍷😊#RejoinEU#FBPE (@AndreaInSurrey) reported

    @santanderuk I've been trying to extend the term of my Santander mortgage but it is has taken so long and been handled so inefficiently that I no longer qualify as the ONS qualification criteria has changed. Appalling service.

  • EmmaGuest9 Emma Guest (@EmmaGuest9) reported

    I’ve been a victim of fraud and @santanderuk have had me waiting over an hour for someone to put phone down on me because of their signal!

  • HBAR_Lyfe1 HBAR (@HBAR_Lyfe1) reported

    @MasonVersluis Not much diffeeent to banks then , @santanderuk customer service is terrible.

  • VMildew Victoria Mildew (@VMildew) reported

    @santanderuk what the hell is a back office team and why can’t they be contacted by phone? Also who are you to decide whether or not I can access my money?

  • robbie_higs Rob Higgins (@robbie_higs) reported

    @santanderuk your customer service is truly horrendous. Nobody has a clue what’s happening. I spend half my time on hold, the other half being passed around only to be cut off. Best part is I’m only at account application stage, what the hell will it be like when you have my ££!!