Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 01/09/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (15%)

    Login (15%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • alisonabbott1 alison abbott (@alisonabbott1) reported

    @santanderuk why could my mother not pay cash into my bank account with the account no? having queued for 15 minutes? Terrible service

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @MartinSLewis @santanderuk every time I try and decrease my overdraft online it won’t work. This has been ongoing for some time so it forces me to have to call them which they know is an inconvenience. It’s like they don’t want to make it easy for the customer!

  • tmpfe05 Tricia Fitzpatrick (@tmpfe05) reported

    @santanderuk Why do your bank mangers constantly promise they will call you as a priority the next day to solve an issue that has been going on for over 2 years, and never do. So pi@@ed off with your treatment of your customers

  • kay_carrick Kay Carrick (@kay_carrick) reported

    @santanderuk can you please contact me regarding mail the REPEATEDLY comes to my address for the previous owner despite me being assured there is now a block on his Mail coming to this address!

  • 61npa Nigel Ayers (@61npa) reported

    @santanderuk I closed my student account with you end Jul21. Subsequent 3 x National Lottery wins have been notified to me, with payments sent to you I understand. 11Aug 8.10, 14Aug 12.90, 18Aug 3.20. I have spoken to National Lottery. These payments haven't been returned. Help!

  • Bibby8Anthony Anthony Bibby (@Bibby8Anthony) reported

    Who can help me.? I'm starting work for a Switzerland based company whi have GB VAT AND GB Company registration numbers. They want to open a business account with a GB bank.@NatWestBusiness, @santanderuk have said no, and @HSBCUKBusiness don't answer their F****g phones...ever.

  • fatRicky_Martin Neil Parrock (@fatRicky_Martin) reported

    @santanderuk @santanderukhelp @santanderukbiz Thanks for not embracing technology and creating a system where I can’t do anything with my money. I’m working offshore and have no cell signal so can’t receive OTP. Move out of the dark ages and use Authenticator or something else.

  • CoachCurious Derek O’Riordan (@CoachCurious) reported

    @santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"

  • helen_langan Helen Langan (@helen_langan) reported

    @santanderuk Trying to solve an urgent problem and your web site chat is useless, no way to speak to anyone central or at branch, appalling service! People need to be able to speak to humans all issues don’t fit into an AI algorithm. Can someone DM with a contact number thanks.

  • whalleysteve1 Steve Whalley (@whalleysteve1) reported

    A few years ago I moved to @santanderuk, as they actually had a branch in #Darwen. That branch closed on 12th August. Since then online banking has been down on the 2oth and again today. I presume that the 72% of customers from your former Darwen branch who go online are unhappy.