Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 11/27/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Adrian_J_S Adrian J (@Adrian_J_S) reported

    @chickenruby @santanderuk Mine wasn’t a scam but over paid my gas & electric account by £4600 by mistake. Took 3 weeks to get it back and the bank didn’t want to help nor did the energy company until threatened with legal action

  • sexyzooba susan grandfield (@sexyzooba) reported

    @santanderuk People's finances are not the banks problem

  • hollybarradell Holly Barradell (She/Her) (@hollybarradell) reported

    .@santanderuk afternoon! What ID or information do I need to take into branch to be able to reset/regain access to my online banking? I need to see our annual mortgage statement. Many thanks!

  • crawfj John Crawford (@crawfj) reported

    @santanderukhelp I'm getting e-mails for a @santanderuk customer who apparently just opened an account and provided my e-mail address by mistake. How do I stop getting their e-mail messages? I'd hate for them to miss something important because they gave the wrong address.

  • vanessa_tsu Vanessa Tsu (@vanessa_tsu) reported

    @santanderuk hi, when will the app be up and running again? Haven't been able to log in all day - server timed out.

  • citygrlfitness City Girl Fitness (@citygrlfitness) reported

    Always amazed by @santanderuk and their capacity for appalling customer service

  • ChasCowell Chas Cowell (@ChasCowell) reported

    @santanderuk absolutely disgraceful and disgusting customer service (Newtownards) 2 months for an appointment for my grandson to open his own bank account 🤬🤬🤬 Well you not gaining a customer but losing two long standing Abbey customers and a potential new customer disgraceful

  • danindidsbury Dan Bonsall (@danindidsbury) reported

    @santanderuk have lost £80,000 that a business attempted to transfer to my business on Friday. For 4 days the money remains lost in the banking system. Neither Santander nor the the sending bank (Royal Bank of Scotland) can locate the money or explain the problem.

  • BK3vin Basilius Kevin .V🌈 (@BK3vin) reported

    @TwitTwoToo @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • Change2Thrive Jooli Atkins (@Change2Thrive) reported

    @santanderuk fraud line is dreadful. Numbers on the website are wrong (closed contact centre followed by a changed number). Finally connects and rings out for more than 20 mins before I give up. No wonder fraudsters win.