Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 01/20/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MazzardFarm Ruud Jansen Venneboer, Devon (@MazzardFarm) reported

    Hello @santanderuk / @santanderukhelp, what on earth is going on with the customer 'service' in your Corporate Bank? Their incompetence is beyond belief. Even letters to Mike Regnier appear ignored, and what I hoped would be a smooth transition to @LloydsBank is a nightmare....

  • RFAssociates Robert Fuller (@RFAssociates) reported

    @santanderukhelp @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!

  • surbiton2012 Sebastian Riemann (@surbiton2012) reported

    Dear @santanderuk thanks for fixing your IT issue. As you decided we are to work late, does this mean our proc fee is now at double rate? Surely you could have kept the rates open tomorrow morning for an extra 2 hours instead? Thanks from all of us.

  • DreamWalker84 D🅰️♈️3️⃣®️ (@DreamWalker84) reported

    @santanderuk @santanderukhelp are you aware your website isn’t allowing payments to credit cards, your mobile app doesn’t allow payments from another bank account and nobody answers the phone? Absolutely terrible service been trying for over a week.

  • cthao2101 celerycruncher (@cthao2101) reported

    @santanderuk cant log in

  • hiccuppyduck HiccuppyDuck (@hiccuppyduck) reported

    @santanderuk Your profile picture is broken.

  • nhtaylor44 Nick Taylor (@nhtaylor44) reported

    @santanderuk is determined that it will not speak to a customer who has a major three day problem with its service. it keeps trying to palm me off with its totally useless " digital assistant " or mobile app, despite my giving it a phone number for a real person to contact me on

  • rcrain_astro Rob Crain (@rcrain_astro) reported

    @santanderuk Hi, you’ve blocked access to my accounts and I’ve been on hold forever to get through to the help desk. Can I please request a callback?

  • ScepticalScouse Kev Mc (@ScepticalScouse) reported

    @santanderuk I was on hold for 55 minutes yesterday, and passed to 3 different staff members. I couldn't care less where you are attend - get your priorities in order and sort your **** out.

  • DaveRustybaby Dave Kendall (@DaveRustybaby) reported

    @santanderuk horrendous problems with your online service at the moment. Trying to transfer money from savings accounts to pay bills and it's not working. I better not be charged for this.