Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 11/29/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • David_T_Evans Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

  • Barbie196406 Barbie (@Barbie196406) reported

    @santanderuk can you please tell me why your Stockton branch is closed all this week & even the ATM is out of service. Does not look good when other banks are fighting for my custom.

  • sunfloweryogi Claire Louise (@sunfloweryogi) reported

    @santanderuk trying to pay my credit card, only to be greeted with technical errors. Been told I'll be charged £12 for late payment because I don't have a DD set up, and even if I pay via BACS it'll still take 1 working day. So why would I pay it this month then?! Stupid system!

  • Mallmateuk Mallmate (@Mallmateuk) reported

    @santanderuk Wow abysmal customer service - Trying to log on fir the first time - impossible. Trying to contact customer service and cut off twice midway through conversation - VERY frustrating - can you help please

  • jimgerakaris Dimitris Gerakaris (@jimgerakaris) reported

    @santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank

  • sharon_amanda4 sharon amanda (@sharon_amanda4) reported

    @santanderuk #Santander are so #rude. Reluctantly talked me through changing my accounts online, then hung up on me before I finished saying, sorry for being a pain. So hard to get anyone to help you ☹

  • ali_howse Alison (@ali_howse) reported

    @santanderuk "easy access" ... you have blocked me "for security reasons" for trying to withdraw my own money. ******* joke.

  • j18myy James Yates (@j18myy) reported

    @santanderuk your service is awful at present. You never answer the phones, livechat can't handle my enquiry and you can't get basic transactions right!

  • punkatoo jamie collings (@punkatoo) reported

    @santanderuk just a quick tweet to congratulate you on offering the worst phone customer service I have ever known, it must have taken so much time,effort and training to become as inept or deceitful as your bank have managed

  • poff057 PoofPoff057 (@poff057) reported

    @santanderuk Awful queues in your Canary wharf branch. Noone on the front desk and only 1 cashier.