Santander status: access issues and outage reports
No problems detected
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- Santander generated 0 outage signals in the last 24 hours around East Grinstead, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in East Grinstead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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steve calvert (@scalvert2408) reported@santanderuk your chat facility is terrible. It just send you to a messaging service and then no one replies. You would think trying to get help paying off your balance would be easy but two days later I have had no contact and the app isn’t working
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Admiral Insurance? Pirates More Like (@zacbusner) reported@santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!
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Kevin Jackson (@User_Lowton) reportedI have just been advised by @santanderuk support that I can't use my Santander credit card for my weekly online Asda grocery shop, because I don't have the Santander app on my phone. I'm not sure that's correct.
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James Hassett (@JamesHassett1) reported@santanderuk Thanks. Can the people from customer operations not arrange calls? That’s what I was told by three of them.
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LouL (@LouiseLight1) reported@santanderuk is online banking down? Says server can’t be found???
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Nicole Barlow (@Nicole_Barlow1) reported@santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.
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Aaron (@AaronParekh) reportedJust how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB
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tothehindteeth (@tothehindteeth) reported@santanderuk why is your app not updating. I triggered an update over 15 minutes ago and still it says ‘waiting’. How am I to break the loop as now I cannot access it?
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Donna Webster (@donnataylor7) reported@santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!
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Mick Holds the Line (@Mickandhismusic) reported@santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎