Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 01/31/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jimgerakaris Dimitris Gerakaris (@jimgerakaris) reported

    @santanderuk @santanderukhelp Santander your service is a joke. U blocked my transaction and now I am in the phone for more than an hour and counting... U will put me through to someone as soon as you can. Probably next century...

  • ClaudiaPeace2 Claudia Peace (@ClaudiaPeace2) reported

    @santanderuk shocking customer service -1hr to get through, 10 days to replace a stolen bank card..(which was sent 2nd class mail!) and unhelpful server attitude. This will be one customer less.

  • garbs75 Adam (@garbs75) reported

    @santanderuk (Pt 5). 10 working days with no use on my card? Genuinely absolutely disgraceful conduct. As soon as this is resolved I will be moving banks and will never, ever recommend you. I’ve got to rely on family and friends to lend me cash for the next week or so. And I’m the victim.

  • KeysieNFT Rochelle K (@KeysieNFT) reported

    @santanderuk Can you at least call before you block someone’s card, you’ve left me stranded up London, now going to be charged full travel as I couldn’t tap out and now I can’t even get myself dinner as you close at 8PM CHEERS!!

  • dave28263 Dave (@dave28263) reported

    @santanderuk Can’t get any help of these people cutt me off about 6 times had me on hold for about hour n half and then cut me off again worst bank I have come across

  • 35pRamen Davina 🍒 (@35pRamen) reported

    This months bank balance notification has been the real scare of spooky month. ty for sitting me back down @santanderuk

  • wacko_50 Colin Jackson (@wacko_50) reported

    I’ve spent over 2 HOURS on hold waiting to speak to @santanderukhelp @santanderuk - have been cut off twice before even speaking to someone. They think there’s fraudulent activity. There’s not. Absolutely appalling customer service. Accounts will be closed ASAP.

  • G13Julie Julie Shackman (@G13Julie) reported

    @pacarnahan Oh @santanderuk have been a complete nightmare - have not been able to do on-line banking for two weeks! I have had enough! Terrible customer service!

  • sunfloweryogi Claire Louise (@sunfloweryogi) reported

    @santanderuk trying to pay my credit card, only to be greeted with technical errors. Been told I'll be charged £12 for late payment because I don't have a DD set up, and even if I pay via BACS it'll still take 1 working day. So why would I pay it this month then?! Stupid system!

  • David_T_Evans Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!