Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 01/20/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • smokestak sM0k3sT4k (@smokestak) reported

    @santanderuk @santanderukhelp how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.

  • Pinal93447840 Pinal (@Pinal93447840) reported

    @santanderuk why do you have Enact conveyancing ltd on your panel???! The most awful customer service award goes to them. I’m yet to complete on my remortgage with @bancosantander @santanderuk. Delayed in this process is now costing me money and time! Who will compensate?

  • Beets7 Ed Beeton (@Beets7) reported

    @santanderuk anyone ever answer your telephone? 45 mins on hold now…. Cracking service 👏🏼👏🏼

  • KimTunnicliff Kim Tunnicliff (@KimTunnicliff) reported

    @santanderuk just had the phone put down on me whilst trying to ask for a replacement letter for my 13 year old daughters mini account! Was on hold for 40 mins before getting through! This is very poor customer service, when only need letter 1 of 1 reissuing! NOT GOOD Santander!

  • suzieq661 suzieq (@suzieq661) reported

    @santanderuk No local bank... You shut it down!

  • laniehay Lanie (@laniehay) reported

    @santanderuk I’m trying to fill in the form for a direct debit and it’s asking for a branch address. My branch in Runcorn closed down so do I put the Warrington address?

  • bigdaddyrhyd Rhydian Morris (@bigdaddyrhyd) reported

    You go through the stress of someone stealing from your account and this is how @santanderukhelp @santanderuk handle it. They have no care about you as a customer. I have never been treated so badly. Totally shaken by the fraud and now I am being treated so badly @BBCNews

  • steebee35 Steebee (@steebee35) reported

    @santanderuk you obviously dont care about your smaller account holder so i guess ill be leaving you as soon as i possibly can, for a lost or stolen service not to answer within at least an hour is a joke

  • steviepattisond Told You So (@steviepattisond) reported

    @santanderuk @santanderukhelp for over 14 months i have been telling you that your customer moved out of my address in 2020. Emailed you. Called you. Returned the mail. And yet today I get more mail addressed to them. What can i do to get you to stop sending their mail to me?

  • LucyBYeatman Lucy Yeatman (@LucyBYeatman) reported

    Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.