Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 02/04/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dannybster Dan Bruce (@dannybster) reported

    @santanderuk is there a problem with UK phone lines? I’ve been on hold for 1h 15m so far.

  • MottyRW RichardM (@MottyRW) reported

    @santanderuk why is your process for fraud checking payments so bad. Sometimes at random (apparently) you block my payments, tell me nothing, don’t communicate with me and then make me sit on hold for 20 minutes to talk to you. I know security is key but this process is terrible

  • Pontyboy11 Pontyboy 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🍻🏉#IOTA #ADA #MIDAS (@Pontyboy11) reported

    @WendtheWalker @santanderuk shocking service when you phone

  • Sammiebutler88 Samantha Bull (@Sammiebutler88) reported

    @santanderuk are there currently issues with the banking app as i can't get it to open

  • RyeBreth RB (@RyeBreth) reported

    @santanderuk have blocked my online account access for 'security purposes' literally seconds after transferring money to a funeral directors! And guess what? I can't contact anyone out of hours to sort it! #Disgraceful #PoorCustomerSupport #Stressful

  • elphabae_ iona (@elphabae_) reported

    @santanderuk I understand this man can’t sit here as he is no longer a customer as his issue has been resolved however loudly declaring that you are putting a cleaning sign where he has been sat and telling customers why is just rude. Other customers are no better

  • 590Catherine Cathy Thompson (@590Catherine) reported

    @santanderuk outrageous treatment of elderly bankers . No understanding of problems the elderly must face . Disgusting .

  • Ianhart77019890 Ian hart (@Ianhart77019890) reported

    @santanderuk is anyone working in your call centres today? You decided to just block all access to my account and no one will answer the phones at all. Been waiting an hour on hold now to ask you to please let me access my own money

  • NickiRogers Nicki Rogers (@NickiRogers) reported

    @santanderuk your call centre may be not an additional charge to my mobile phone, but is readily eating up my inclusive minutes whilst I sit and listen to your awful on hold messaging. What's the excuse today - its too hot??? Sort yourselves out please

  • leecronin Prof. Lee Cronin (@leecronin) reported

    @santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.