Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 01/18/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • _AnilDG Anil Das-Gupta (@_AnilDG) reported

    @santanderuk Hi there, still getting issues with this today. Had money deducted twice but not authorised payment. Trying to book a cinema ticket.

  • Jack20515045 Jack (@Jack20515045) reported

    @santanderuk My card is still not working.

  • mollymini Judith Crossley (@mollymini) reported

    @santanderuk I cannot pay for my online Tesco shopping it rejected my card. Is this part of the problems you are having?

  • mbamber96 Matthew Bamber (@mbamber96) reported

    @santanderuk whats the wait times on you phone lines please - my card payment has been declined and my card subsequently blocked. Need help ASAP getting this resolved

  • d_delaney4 Chris D (@d_delaney4) reported

    @santanderuk Is this resolved? Because some messages from@you say it is. Some … it’s not. I’ve already had one food shop cancelled because the payment wouldn’t go through… another due Monday…. How long does it take to fix something like this? Ridiculous to be honest.

  • Cl155Y CL155Y (@Cl155Y) reported

    @santanderuk apps not working

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk Still NOT working ……..is there anything You can do? I am trying to be patient but ….. Along with millions of other customers, we can’t buy the Essentials or pay bills it’s extremely embarrassing and frustrating having your card declined in a busy supermarket!

  • agadoo85 Christopher Addoo 💙 (@agadoo85) reported

    @santanderuk Thank you so much for the embarrassment yesterday, the card not working pretty much caused my elderly grandmother to have a medical event. The stress and anxiety caused by this issue has resulted in her now leaving this bank and going elsewhere. Thank you for the anxiety

  • thescruffis thescruffis (@thescruffis) reported

    @santanderuk Why are you guys saying the issue has been resolved when it hasn’t? I’ve just had my card declined twice! What are we supposed to do? Can my card be fixed if we call the helpline? Or is that just a pointless exercise?

  • MAChew_1979 M.A.Chew (@MAChew_1979) reported

    @santanderuk Still can't use my card to withdraw cash overseas. This is the second time in a couple of months you have let me down Sorry @santanderuk its not a good enough service 😥