Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 03/18/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • prateek_4552 Prateek Gupta (@prateek_4552) reported

    @santanderuk @santanderukhelp been on the phone for over an hour, and still waiting… No access to mobile and internet banking, because Santander thinks there’s a security issue, apparently now it’s my responsibility to get it sorted in my own time. Wow!

  • Chris_Daniels21 🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported

    @santanderuk Excellent customer service today. I lost my debit card somewhere in the house and in a flap I called your helpline. The operator couldn't have been any more professional and sorted my calamity out without fuss. Thank you so much #Goodbank #GoodCustomerService

  • Fruitnamedlady Gem (@Fruitnamedlady) reported

    @santanderuk hello. Have you fixed the in branch issue of scanning the new driving licence yet pls? I can’t open an account because of it. I have bills stacking up.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    @santanderuk Only if you are already a customer...

  • HayleyH44573874 Hayley Hughes (@HayleyH44573874) reported

    @santanderuk @santanderukhelp you need to be made aware how shocking your solicitors enact are. They are delaying us from completing and causing so much stress. Your own solicitors. Why can’t we get another extension before we lose everything. Please help

  • elaine_belloc ₭ɑmi-kø ~☆ (@elaine_belloc) reported

    @santanderuk Why don't you support crypto?

  • AlexChanceWill Alex Williams (@AlexChanceWill) reported

    Hey @santanderuk, I’m abroad and ATMs are saying you’ve declined my transaction. Problem is how to get through to you from abroad when your phone lines say this is going to be a long long wait, and your chat says no agents available. Appalling service.

  • carleton_alan Alan Carleton (@carleton_alan) reported

    @prateek_4552 @santanderuk @santanderukhelp We are having exactly the same issue - been put on hold then over an hour later cut off - it's appalling customer service.

  • Nadeemleeds92 Nadeem Hussain (@Nadeemleeds92) reported

    @LloydsBank 2 of 3 side because it was counted by two @santanderuk employees as I withdrew from there (next door branch). Either your machine has taken it or your colleague. Is this what you call your customer service? I have heard this happen to people before also.