Santander

Is Santander down in East Grinstead, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in East Grinstead, West Sussex, England 12/14/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderuk This bank WILL NOT HELP if you are a victim of fraud.

  • SmZammas Betsy (@SmZammas) reported

    @santanderuk is it normal to be kept on hold for over an hour and half to be put through to customer services....exasperated doesn't even get close to how I feel!!!!!

  • robertoreal Roberto Real (@robertoreal) reported

    @santanderuk the most appalling user experience I have ever encountered with your registration process. Impossible to register and password creation process so complicated with no clear feedback mechanism.

  • jog_on_ R Zo (@jog_on_) reported

    @santanderuk Impossible to get through on their customer service line when you need help- on hold for an hour yesterday and gave up.

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderuk He is self emoyed and works every hour god sends! He has had money stolen from his account but Santander claim this isn't an issue...wtaf.

  • bunglenzippy BZ (@bunglenzippy) reported

    @Pinal93447840 @santanderuk @bancosantander Also getting poor service. Go elsewhere if you can.

  • DotLepkowska Dorothy Lepkowska 😷 #FBPE #SafeEdforAll (@DotLepkowska) reported

    @p1anetmatt Trying to pay my tax bill and @santanderuk online banking is down. Not a good day for "technical problems"

  • SaraBostock Sara (@SaraBostock) reported

    @santanderuk I am a personal current account holder. I want to switch a business sports club account to u, website indicates i can do this & easily. Do I need to go in branch or can it be done online? With branch closures my new “local” branch isn’t very local for me to get too.

  • HayleyJ07860461 Hayley Jenkins🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@HayleyJ07860461) reported

    @santanderuk Really thinking about moving over to you as @Barclays bank has been terrible there no incentives and customer chat on app is awful also waiting on a case with ombudsman about them.

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!