Santander status: access issues and outage reports

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Liam Stewart (@LiamAStewart) reported 8 minutes ago from Edinburgh, Scotland

  Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

• 
  Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported 25 minutes ago from Edinburgh, Scotland

  Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

• 
  mette baillie (@freja_fashion) reported 56 minutes ago from Edinburgh, Scotland

  @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

• 
  Oliver Woodruff (@StreetDogMaggie) reported 59 minutes ago from Edinburgh, Scotland

  @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denny Crane 007 (@Denny_Crane_007) reported 5 minutes ago

  @santanderuk #fraud #phishing Had a call today from a freephone number ... main Customer Service number: 0800 3281328. Clearly spoofed. Debit card had been cloned and tried to defraud me. Red flag: THEY told me some details, instead of asking ME for security info. Beware !

• 
  RSW (@rosiwo1) reported 6 minutes ago

  @santanderuk OTP for every fckn payment to existing payees, wtf is this fresh new hell?

• 
  Oasis (@Oasisrvti) reported 7 minutes ago

  @santanderuk hope the financial conduct shuts you down for the way you do business utterly ******* disgusting, train yourself, sort your systems, do your job! Absolutely abysmal

• 
  David E. Clist (@ClistDavid) reported 8 minutes ago

  @santanderuk thanks for hanging up on me TWICE while I'm trying to submit a complaint about your customer service. What has this world come to where I have to wait 20 minutes just to talk to someone and they immediately hang up on you!

• 
  Nicole Barlow (@Nicole_Barlow1) reported 13 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  MH (@MhMyxacc444) reported 14 minutes ago

  @LDNNI2024 @santanderuk @TSB I’ve made 2 complaints. No ref numbers for either of them and coming up for a month of no access to by online banking. They are a **** show

• 
  Kaz (@rugby_dogmum) reported 16 minutes ago

  Anyone having issues with Santander Uk mobile banking app ? Screen blank , have deleted and re uploaded , issues remain. @santanderukhelp @santanderuk

• 
  RachT234 (@RachT234) reported 16 minutes ago

  @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters

• 
  ryan boron (@jryaxvi) reported 16 minutes ago

  @iredfern @santanderukhelp @santanderuk you should quickly reach “Richard_hacks01” on instagram and report with the evidence you have he can help concerning your issue he helped me recovered when I had similar issues

• 
  Andy Travis (@AdvanceBjj) reported 16 minutes ago

  @santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?