Santander

Is Santander down in Dunfermline, Fife, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dunfermline, Fife, Scotland 12/18/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (26%)

    Login (26%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • onlyspkthetruth Truth Hurts (@onlyspkthetruth) reported

    @santanderuk great policy you have that “security locked accounts” can only be unlocked by the account holder attending branch with ID. how does that work when the a/c is in a care home with dementia,the family have power of attorney but can’t access the a/c to pay for the home?

  • BaseStation_lDN BaseStation (@BaseStation_lDN) reported

    @santanderuk - 45 mins waiting in call queue and still no progress, in addition registration for online account doesn't work. People are desperate for mortgage help

  • marmcneill Malcolm McNeill (@marmcneill) reported

    @santanderuk over 30mins on the phone queuing to get my account unlocked. Not a great way to treat a new customer!

  • miff09 mark smith (@miff09) reported

    @santanderuk worse customer service ever, 4 hours on hold. You would answer if I owed you money.

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @MartinSLewis can you help us? No one seems to be able to get through to @santanderukhelp @santanderuk and this is causing huge issues for us. We are waiting hours on end for calls to be answered and often calls are dropped. Even the complaints line isn’t being manned!

  • sootie1978 mel colmer (@sootie1978) reported

    @santanderuk over 30 mins on hold so far...shocking customer service...and no end in sight!

  • AaronBowater Aaron Bowater (@AaronBowater) reported

    Every single week, without fail, there is an issue with @TfL @santanderuk cycle hire app. Can I please have a key for my annual membership or fix the bloody app?!

  • igabalooo ᗪᗩᐯIᗪ ᕼEᑎᔕᕼᗩᗯ (@igabalooo) reported

    @santanderuk really bad customer service. I have been holding on for an hour to talk to someone. Help

  • cathynewelluk Catherine Newell (@cathynewelluk) reported

    @santanderuk - I have now been on hold for 1 1/2 hours and it is getting beyond a joke!!! This is the worst service I have every encountered and I will be complaining the the financial ombudsman about this - do you have anyone working in your teams????? Very Annoyed Customer

  • lizzibakingbird lizzie crow (@lizzibakingbird) reported

    @lickedspoon She’s not answering calls for @santanderuk is she? I’ve been holding for 3 hours and 10 minutes - surely this level of customer service could only be attributed to someone with her organisational ability?