Is Santander down in Dumfries, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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KarenB
(@brockway_karen) reported
@santanderuk how on earth can my partner cancel his card when his phone was snatched out of his hands while using? He can't call you because lines aren't open yet and doesn't have access to the app/online banking because his phone was stolen!
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Nyfiza
(@Nyfiza1) reported
@santanderukhelp @santanderuk Umm, I didn't personally revoke my banking details. The bank put a block on my account, hence me having to call up and end up in this farcical situation
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Tom Fitzpatrick
(@tomsterf) reported
@santanderuk been a customer for 22 years, rang up yesterday about what offers are available to me to stay with them, before I switch my account to First Direct, nothing available for me. #Newbank
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Alison Page
(@alijpage) reported
@santanderuk - you have left my vulnerable student son without access to his bank account for over 2 weeks now! He has a broken ankle and no access to any funds, despite supplying ID and all information asked for. Shame on you!
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Nyfiza
(@Nyfiza1) reported
@santanderukhelp @santanderuk I've been locked out of the app and online banking, phoned the helpdesk and the only resolution seems to be sending out new details in the post that could take 7days. Unable to access my money until then. Perfect way to lose customers, well done
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Flame
(@flame7572) reported
@santanderuk what's the best way how to contact customer service while abroad? A phone call is not possible due to high roaming costs.
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Chris Wheal
(@whealie) reported
Jeepers @santanderuk has outdone BT, Virgin and others notorious for poor customer service. Useless website that refuses to provide a contact number. And when you do find it, you are just on hold. Won't be making a crucial business payment today, as have run out of time.
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ComradeIH☭
(@hoile_isiah) reported
@santanderuk’s mobile site won’t let me log on. When I click “log on”, it opens the menu. I can’t use the app because it has never worked with my log in details. Don’t have access to a computer right now. Gotta love that.
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Tarinalea Holmes
(@TarinaleaH) reported
@santanderuk congratulations on your outstanding customer service .... not. A week of chasing you three or four times a day , you admit liability and have not rectified anything
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Kels
(@kellynelsonuk) reported
@santanderuk If I paid for an item with a debit card and have not received the item, can I claim this back? I've messaged the seller and no contact? #help