Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 01/23/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NickMoyes NickMoyes (@NickMoyes) reported

    Over the last two weeks I’ve been on hold to @santanderuk for a total of 3 hrs, 30 minutes and counting. Change that ******* awful tune that you guys force on your customers!!!!

  • drjonathan77 Jonathan R (@drjonathan77) reported

    @Luisa47132714 Just spent 58 minutes on the phone to @santanderuk trying to get something done! Menu, music for long long time, spoke to somebody, couldn't help, transferred to Fraud dept, long long wait with music, long conversation with endless "security" questions, finally got it done....

  • Cassand86969645 Cassandra (@Cassand86969645) reported

    @santanderuk Call you please so a better service at picking your calls . Been on hold for 1hr and it’s emergency. This is disgusting

  • TashaMellCoh Tasha MC (@TashaMellCoh) reported

    @drs1969 Customer service, like bug fixing, is somehow unimportant once they've got your money. E.g. @santanderuk having a known bug on their account switching service for several months

  • Oliver63953847 Oliver (@Oliver63953847) reported

    @santanderuk can people who use 123 mini accounts switch to different banks using the switch guarantee service?

  • Natasha30160938 Natasha (@Natasha30160938) reported

    @santanderuk my son has been waiting for his railcard for 3 weeks, still no sign of it! Great service for students, we also had to chase for a missing letter, after 2 weeks and several calls later, they gave him the ID on the phone, not a great start!

  • heheh16237593 heheh (@heheh16237593) reported

    @santanderuk not the best customer service.. literally was on hold for half an hour then it started ringing for another half an hour with no one answering? This was the only time I had to call today after attempting to call yesterday as well.

  • Georgeyboy27 G (@Georgeyboy27) reported

    @santanderuk @santanderukhelp worst customer service I’ve ever experienced. Got people trying to commit fraud on my account and I can’t get through to any c*nt On hold for over an hour. Utterly useless

  • MartinAbell17 Martin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MartinAbell17) reported

    @santanderuk can’t get through on the phone to complain. Not driving miles to my nearest branch and you provide no facility to complain on line. Poor customer service

  • patrickarobey Patrick Robey (@patrickarobey) reported

    Shoddy service from #SantanderUK who cancelled a meeting at the last minute and will not reimburse the cost of the ticket I bought to get there.