Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 02/11/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (26%)

    Login (26%)

  2. Mobile App (24%)

    Mobile App (24%)

  3. Transactions (22%)

    Transactions (22%)

  4. Website (22%)

    Website (22%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    @santanderuk Only if you are already a customer...

  • RangeHeating R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

  • mc_craddock Michael Craddock (@mc_craddock) reported

    Terrible customer service from @santanderuk. Voting with my feet and moving to @VirginMoney

  • eskimozza The Beady Eye (@eskimozza) reported

    @santanderuk on the phone to you for over 35 minutes and you're still unable to resolve my query. Really, really poor customer service. Time to stop using Covid as an excuse, other banks are managing just fine now 🤷

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

  • acemsdavis1 susan (@acemsdavis1) reported

    @santanderuk #Santander - half hour on hold to talk to a person and now another 40mins on hold transferred to queue for security to unlock online banking. Think I'll be looking for a new bank with better customer services!

  • Timmwellens Timm Wellens 🇺🇸🇬🇧🇪🇺 (@Timmwellens) reported

    @santanderuk your chaps dept takes customer service to a new low. Vindictively deciding not to transfer customers money, not good. Missed completion date on house purchase. Shocking.

  • SoniaTho2017 Sonia Thompson (@SoniaTho2017) reported

    @santanderuk do not put ur savings in santander when you go to withdraw they will block your account and call the police on you.

  • tanie_madeleine Tanie S (@tanie_madeleine) reported

    @santanderuk how can it be that I am unable to search transactions via a person's name? Surely this must be an error on my part? If not please catch up with the world!

  • mrjhuggins Josh Huggins (@mrjhuggins) reported

    Just got off the phone to @santanderuk, worst customer experience I've ever had. They have lost my money, yes lost it: 'we need to locate it Mr Huggins', where have you put it? Under the bed? No suprise @StarlingBank and @monzo disrupted the market with excellent service and won.