Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 12/09/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cornwallchar Charlotte Morgan (@cornwallchar) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This sounds absolutely awful, you poor thing

  • roofusruffcut roofusruffcut (@roofusruffcut) reported

    @santanderuk Customer service a complete joke, 35 minutes and counting on hold to speak to security

  • Jo48651873 Jo (@Jo48651873) reported

    @santanderuk awful service I’ve received something that was supposedly so easy is becoming ridiculously complicated… waited 40 mins with no explanation…

  • injiduducu inji duducu (@injiduducu) reported

    @santanderuk I’ve just been informed that there is an issue with card payments, but it should be sorted in a couple of days. DAYS?! How is that acceptable?

  • DomSumner Dominic (@DomSumner) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is awful and so sorry you’ve had this happen. The awful service doesn’t surprise me at all and is more commonplace than ever. I hope Santander so the right thing and it’s resolved. Plus the scumbags are caught!

  • AkA56021900 Ak A (@AkA56021900) reported

    @beautymechanic_ @santanderuk Hey ..I did but am now doubting if the emails are genuine. I haven’t received any scholarship grant yet and get an error while trying to log in to the webstore.

  • _ChuBarker Stuart Barker (@_ChuBarker) reported

    @MorganBroadcast @santanderuk You should be ashamed of yourselves. You've failed your customer here!

  • jenvl1620 Jen (@jenvl1620) reported

    @BarclaysUKHelp @santanderuk @HalifaxBank what happens when a customer is too poorly due to terminal cancer can't visit the bank to update their account/transfer they money to family members?

  • lookitskris Kris Athi (@lookitskris) reported

    @santanderuk trying to get hold you while aboard and stuck in a queue for 30+ minutes is not great. Can we solve a CC problem via Twitter DM?

  • Marie_Ellen64 Marie-Ellen Rowe (@Marie_Ellen64) reported

    @santanderuk @santanderukhelp calling trying to close a credit card account, it instead said activated an account, asked me to start voice recognition and now I’ve been on hold for 25+ mins. 😩#help