Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 03/05/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Rokkster Adam Stone (@Rokkster) reported

    Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?

  • gavinbharris Gavin B Harris MCIPR (@gavinbharris) reported

    @bigorangebearz @santanderuk Lucky you, Andrew! Don't ever get an acc with #santander unless you want awful service

  • Mrfishie mrfishy (@Mrfishie) reported

    @santanderuk how much longer is internet banking going to be down for?

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk wow, the bank really is a mess, not that I can access online banking thanks to your lots incompetence as you know! "We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible."

  • paulwil95301208 paul wilson (@paulwil95301208) reported

    @santanderuk online down again

  • munsterman Steve M (@munsterman) reported

    @santanderuk Been on hold for 30 mins to Customer Support. No idea how long it will take for someone to answer, please can you advise. It's a security issue. What is the best time of day to call for short wait times?

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk again waiting on hold... Now u have blocked access to my account n can't get thru.

  • Sid_Spurs Sid 🎙️ (@Sid_Spurs) reported

    @santanderuk Your Customer Service is as shocking as Newcastle Uniteds Defence.

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp Avoid @santanderuk they do not answer the phones, give customers correct or accurate information, send letters. Really is better high st banks. AVOID. AVOID. 2nd rate service. Still chasing @TransUnion to fix incorrect information provided and recorded. WHY AM I DOING YOUR JOBS

  • MrsT34733492 MrsT (@MrsT34733492) reported

    @santanderuk 60mins and counting on hold for someone in security to check a payment. Yesterday phone went dead after 30mins. Help!