Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 12/04/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreJ98755246 Je suis Andre (@AndreJ98755246) reported

    @Ben_Everitt @santanderuk @iainastewart Won't distract from the real issue, the government is a crime syndicate #JohnsonOut

  • elizmcameron emcameron (@elizmcameron) reported

    @Shojcam @santanderuk That’s rubbish service, can you not deal over the phone?

  • steebee35 Steebee (@steebee35) reported

    @santanderuk you obviously dont care about your smaller account holder so i guess ill be leaving you as soon as i possibly can, for a lost or stolen service not to answer within at least an hour is a joke

  • seapussy Chris Brown (@seapussy) reported

    @santanderukhelp @santanderuk I’ve been on hold for over an hour now after a credit card transaction was denied due to security. What is going on? You’re closing branches and making people use telephone and internet banking but failing in service. Considering moving bank

  • zappierparsley Yes, THAT 'snooty *****' (@zappierparsley) reported

    @santanderuk hi, I've received mail for the occupants of my house who left in 2014 who have a Santander account. I called the Contact Centre but gave up after v.long wait. Can you help, pls? I can't use the webchat as it's not my account.

  • DrDuaneRD Duane Mellor (@DrDuaneRD) reported

    I think your Sandi chat bot is broken @santanderukhelp @santanderuk keeps going round in circles when trying to close a matured account. Would visit a local branch but it’s closed. Tried calling phones busy for over 30 minutes.

  • Beets7 Ed Beeton (@Beets7) reported

    @santanderuk anyone ever answer your telephone? 45 mins on hold now…. Cracking service 👏🏼👏🏼

  • smokestak sM0k3sT4k (@smokestak) reported

    @santanderuk So what do you suggest. He can't login online, you won't answer his calls, the branch won't help. Should I call the police? If it was your money you'd be round with a bailiff before you could get your socks on

  • LucyBYeatman Lucy Yeatman (@LucyBYeatman) reported

    Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.

  • Montou32 Monty (@Montou32) reported

    @santanderuk hello I use online banking and have just downloaded your app to my phone but am unsure how to register for this service… can you pls explain?