Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 01/13/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • theswirly Nick Sturdy (@theswirly) reported

    @MorganBroadcast So glad to see you've been reimbursed, along with two rare things: admitting a mistake and apologising. Much work to do by @VirginActiveUK and @santanderuk to protect customers. Hopefully the noise keeps going and they and other companies start taking these issues more seriously.

  • AllyLlorente Alejandra Llorente Tascon (@AllyLlorente) reported

    Trying to get hold of anyone @santanderuk is impossible. Card blocked due to suspected fraudulent transactions on my account and nobody picks up the phone. Went to the branch to be told they couldn’t help and I had to call the helpline. Absolutely useless! 😡

  • JackKindell_ Jack Kindell-Brown (@JackKindell_) reported

    @lawrencetate_ @santanderuk @Arsenal Terrible club. Not worried about it’s fans 🎪

  • Pete_Sibley Peter Sibley (@Pete_Sibley) reported

    @santanderuk - when we’re struggling with an account issue and ask your agent how they can they help and they answer “I won’t” - what sort of service is that??? Utterly disgraceful.

  • UNISONRegSec Chris Jenkinson (@UNISONRegSec) reported

    @AskVirginMoney shocking service this morning. Impossible to speak to anyone about registering Power of Attorney. Web site search doesn’t even recognise term. Sharp contrast to @santanderuk who were accessible, helpful and made the process simple.

  • janestokes13 Jane Stokes - Photographer 💙 (@janestokes13) reported

    Thank you to everyone for your support. Advice from @VirginMoney was the write to them & include a Certified Copy of an Entry of Death. @santanderuk & @HalifaxBank both have easy to navigate online forms to notifying them of a death of a customer. My advice - don’t try ringing

  • MrVeeTheDj DJ MR VEE (@MrVeeTheDj) reported

    @santanderuk hey what time does your customer service close? Been on hold for 30 minutes with it just raining continually.

  • MarkBurleyUK Mark Burley (@MarkBurleyUK) reported

    @santanderuk Why is it impossible to speak to anyone there - appalling customer service been on hold for hours today

  • mayte10000 May (@mayte10000) reported

    @santanderuk need help with one of your subsidiary who's not letting me withdraw money from my account!

  • JasmineNeroli Izzy (@JasmineNeroli) reported

    @santanderuk why do you provide such poor service in your branches of Santander?