Santander status: access issues and outage reports

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tothehindteeth (@tothehindteeth) reported 2 minutes ago

  @santanderuk why is your app not updating. I triggered an update over 15 minutes ago and still it says ‘waiting’. How am I to break the loop as now I cannot access it?

• 
  Robin Lievesley (@RLievesley43207) reported 2 minutes ago

  Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 4 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

• 
  Erwin Kooijman (@CancelEverythin) reported 4 minutes ago

  @Emilia__writes @DefiantLs You don't need to give any explanation for withdrawing £2.500: it's actually the maximum before anti-money laundering checks have to be made. So this is incredibly bad customer service on their end - mental. @Santanderuk - I have an account with you guys: please clarify this.

• 
  Luddski 71🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hullfcmike1971) reported 4 minutes ago

  @TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!

• 
  Pokemon (@pokemondcglobal) reported 6 minutes ago

  @santanderuk @TSB I was approved for a credit card, received the physical card and activation info, but it’s now blocked/declining legitimate transactions with no clear explanation. Please fix this urgently and confirm it won’t affect my credit file. Ref: OLA0107788949

• 
  Jools Parker (@joolsparker) reported 8 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Gillian (@sandygill_) reported 8 minutes ago

  @santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!

• 
  Rose (@RoseUKvalues) reported 8 minutes ago

  @santanderuk @TSB Santander customer services is atrocious. The hassle we had opening an account for my 15 year old was wild. Sent 2 types of photo ID, 2 birth certificates, house bills and marriage certificate and apparently ID was wrong, took 3 weeks for them to say they made an error...

• 
  Oasis (@Oasisrvti) reported 9 minutes ago

  Good morning to everyone except @santanderuk who blocks disabled peoples bank for over 6 days with 0 help or escalation for a tax rebate. You’re disgusting, a disgrace and shouldn’t even be allowed to operate as a business. WHOS BANK ARE YOUR PROTECTING?! Cause it ain’t mine!!!