Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 12/24/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk what a joke. I went to a Branch as indicated on your website for a change of address abroad. And the only thing that these people had to tell me was: you need to send the document by mail. What a joke. And you charge 3.5% of interest rates on mortgages… jokers

  • Abid_Shahzada Shahzada Alamgir (@Abid_Shahzada) reported

    @TheFCA @santanderukhelp @santanderuk manytimes i have requested that it’s my main account where all the direct debits and standing orders are in place but this blocker will result in serious financial issues but been told back office is busy and will contact.

  • shankleychamp Stan's Mum 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@shankleychamp) reported

    @Easy_As_He_They @Flaneurble @santanderuk This is not hypothetical. I was present. It was at the old Walsgrave Hospital in Coventry in 1991. And you are an offensive stain on humanity for making such a stupid and inconsiderate statement. So you can take a ******* seat you utter ****. Sit down and shut up

  • poppygibsonuk Dr Poppy Gibson 🧡🖤 (@poppygibsonuk) reported

    @santanderuk @santanderukhelp I am so upset with your service- lost my bank card 2 weeks ago- phoned 13 days for a replacement but still no sign- having to borrow cash from people 😞 I just rang up customer services to see if they could resend another card and they hung up on me!

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MissBelacqua (@MissBelacqua) reported

    @santanderuk arerrghhhh. You customer service is awful. We cannot use our new cards. Your caller queue is ridiculous in time. So calling isn’t an option due to our work and trace demands. Is this a general problem, or just me?

  • Scottishmanc52 PC (@Scottishmanc52) reported

    @santanderuk Did we really need Ant n Dec to tell us about Scams!!!! The answer is NO- we definitely did not - someone made a terrible decision to pay these 2 millionaires to represent Santander n it simply makes me want to leave Santander :(

  • ReathSebul sebul reath (@ReathSebul) reported

    @santanderuk Your bank is not fit to offer any service to the public.