Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 12/19/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LeahFHardy Leah Hardy (@LeahFHardy) reported

    Blimey @santanderuk. I’ve been a customer for more decades than I care to think about. I ask for my business banking details to defer a loan repayment (as is my right under the contract) and find myself relentlessly bullied to detail my private medical business to some random!

  • JaneHor18216368 Jane Horton (@JaneHor18216368) reported

    @antoniokolicuk @santanderuk Just moving mine, going to first direct, good reports on customer service and switching.

  • Skybluepink54 Lynn (@Skybluepink54) reported

    @santanderuk Are you having problems with your servers?#servers

  • SophieTScott Sophie Scott (@SophieTScott) reported

    @santanderuk absolutely appalled by your lack of customer service. Can’t get thru to report fraud. Been on hold for hours on end. What a joke.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • 81damd tweetsensation (@81damd) reported

    @santanderuk when the mobile chat app tells you to call fraud asap on 08001513151 and it directs you to mobile app. Money gone banks support zero.

  • jeremym82099636 jeremymiddleton (@jeremym82099636) reported

    @santanderuk are you having problems sending texts to customers for codes? Tried all day nothing.

  • Itachi2193 Itachi (@Itachi2193) reported

    @shelaghw31 @santanderuk It's the new SCA (strong customer authentication) rule that came in. All retailers will now have to verify their customers on online payments. Check your number/email is upto date with your bank.

  • AndrewE96508026 Andy (@AndrewE96508026) reported

    Nice that @santanderuk still haven’t acknowledged my tweet let alone apologised more fantastic customer service

  • bysgumbs Byron Gumbs (@bysgumbs) reported

    Frustrating! trying to get through to your support team at the third attempt. I’m trying to make an URGENT payment and I’ve been locked out of my account @santanderuk @santanderukhelp