Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 03/23/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • YazadP Yazad Parakh (@YazadP) reported

    @santanderuk Shocking customer service - been on hold for over 90min this morning, no response. How do you function?

  • ashdc4_ Hov (@ashdc4_) reported

    I spent 2 hours on the phone & didn’t get my problem sorted or even gain an understanding of what it was. You’re a joke @santanderuk

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    @santanderukhelp Apparently sending photo id is not sufficient and I have to attend in person. I am disgusted with the customer service @santanderuk provides. I have been with you for 35 years and this is how one gets treated!!!

  • Mancunia16 Craig (@Mancunia16) reported

    seriously @santanderuk your "customer support" is utterly atrocious. Chat cannot help, no one answers phones!!

  • DiteConor Conor Dite (@DiteConor) reported

    @santanderukhelp @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem.

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @santanderukhelp @santanderuk Nope there is absolutely nothing you can do to help me other than to make sure my switch goes through OK when I switch away from you.

  • littlechief1982 David (@littlechief1982) reported

    @santanderuk Hey, guys - Are you sending out text alerts from this number - +447554 137886? Just received a message alerting me to a new device being registered. And the website looks suspect.

  • Nickdoesstandup Nick Jones (@Nickdoesstandup) reported

    @santanderuk Cant pay for anything online AGAIN. Rung customer services numerous times, on hold for half an hour every time and still no reply. Sbocking service!

  • carolineeduth47 caroline steward (@carolineeduth47) reported

    @santanderuk - is it really acceptable to you keep customers waiting for you to answer the phone - currently 1hr 14min and rising - to report a security issue?

  • SteveMa30266134 aussiesteve (@SteveMa30266134) reported

    @santanderuk now holding again, second time, 1st time 60 plus mins no answer, used your chat service but no one knows what they are doing...what sort of a business is this