Is Santander down in Dumfries, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Davies
(@ianjamesdavies) reported
Hello again @santanderuk. After spending more than an hour on hold last week I was provided some details to pay into a mortgage account that don’t work with bacs transfers. Do I need to repeat the whole process again, or can someone get in touch with me to correct the error?
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Emma Taylor 💙
(@EmmaJTaylor76) reported
@santanderuk Trying to redeem free student Railcard but system error won't let transaction complete. Is there an issue ATM?
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mw
(@mrwilkinson1839) reported
@santanderuk appalling customer service from santander consumer finance, on hold for 1 hour trying to talk to someone and gave up.
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Emma Taylor 💙
(@EmmaJTaylor76) reported
@ellieC_williams @santanderuk Spoke to the Railcard peeps. Their site is going through an upgrade so apparently some people are having issues. They advised calling to set up. I'm going to give them a call on Monday
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Ray 🦅 🏴
(@raystratman) reported
@santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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Claire Bradford 💙
(@ClaireJBradford) reported
@1CathyMcKeown @santanderuk I read today that the lady has received an apology from Santander and they will cover the loss plus £750 compensation. It makes me wonder though what would have happened if it was someone that didn't access Twitter or have media connections.
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Jeremy White
(@jeremyiwhite) reported
@hublok @yuanyi_z The effective interest rate is 1.4% tax free although of course not many people win and the buying power of your investment is falling with inflation. Still, better than the 0.1% (before tax) paid by @santanderuk on my instant access account.
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Niall S
(@S44235689) reported
Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.
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Emma Birrell
(@Emma509) reported
@santanderukhelp @santanderuk - my son is penalised as an existing customer and unable to switch this online to a student account. As a non-customer he could apply on line. No in-branch appointments for 3 weeks - after his loan payment is due. Poor service.