Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 03/21/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (25%)

    Website (25%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Nadine___tb Nadine Black (@Nadine___tb) reported

    @santanderuk We're going round in circles & with 6 hours on hold and 2 visits to a branch to get some help with my son opening a student account; still not resolved. Pls can you explain why nowhere in the process are the UCAS bank codes asked for & how to get straightforward help

  • legerenezequiel Ezequiel Legeren (@legerenezequiel) reported

    Unacceptable customer service from @santanderuk and @santanderukhelp I’ve been trying to make a payment through their website for the last 3 days and it’s impossible due to ‘technical errors’ and keep you for 30 minutes when trying to connect to an advisor. ABSOLUTELY USELESS!!!

  • ianbeeb Ian Bamling (@ianbeeb) reported

    @santanderuk how long will the technical issues be on the online banking site? Im trying to pay my credit card

  • _chrisllewelyn Shamo Quaye (@_chrisllewelyn) reported

    I have just wasted 15-20 minutes of my precious time trying to pay of @santanderuk credit card bill. What a waste, I still haven't manage to pay it. The online banking portal is terrible, I can't take it anymore.

  • freya_woolrich Woirlich (@freya_woolrich) reported

    @santanderuk hi paid £175 to an emercency plumber on friday morning, he said he d be here in 1 hour then changed it to 5 hours.can you get the refund or do i have to go down different route?

  • QueenRose900 Queen Rose Daniel (@QueenRose900) reported

    @NewtonApple132 @santanderuk Thats really awful 😞I could barely get over it when they stole my money,I was able to talk to michal_skyfii on Instagram for help. he's the best on cyber theft recovery right now

  • itsessbee6 Samantha (@itsessbee6) reported

    @santanderuk hi I’ve just withdrew some money at the Santander in Halifax opposite west gate arcade. It took ages, then gave me my card back but didn’t give me my money. It’s taken it from by bank though. Can you help?

  • Mo_Rfidah Mo Raf (@Mo_Rfidah) reported

    .@santanderuk the single most useless bank, with an awful banking experience and customer service.

  • Spenbeck Spenbeck (@Spenbeck) reported

    @santanderuk I have a Santander credit card with ample available funds but I cant draw money out from their cash machines! I’ve even been into my local branch and spent an hour with them but they can’t fix it. They promised a call back but none came. Complained online but no help

  • TomStubberfield Tom Stubberfield (@TomStubberfield) reported

    @TCroydon @santanderuk @TfL I had the same problem yesterday too Tim. Gave up in the end and hired a Lime Bike. Would recommend.