Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 01/02/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cpreda1979 Cristian Preda (@cpreda1979) reported

    @santanderuk it looks like i need to change my business account to a bank where the app is not logging me off every time when I am on mobile data and where the customer service is solving the issue. I have another 2 apps from different banks and they are ok...

  • liamwillitts Liam Willitts (@liamwillitts) reported

    @santanderuk been locked out of my mobile app sending a payment, now been on phone 45 mins on hold to help desk. Despite the payment being to a previously paid contact this is really poor service

  • WeeAnderson88 Wee Andy (@WeeAnderson88) reported

    **** off @santanderuk. This happens far too often that we can't make payments

  • MD35165608 MD (@MD35165608) reported

    @ah_ariane @santanderuk I can imagine it because it happened to me as well! Worst customer service ever doesn’t even deserve the term service

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • sooshboosh Kevin McCaffery 3.5% #FBPE 💙 (@sooshboosh) reported

    Any problems banking with @santanderuk ? Call and be placed on hold for 40+ minutes…any other means of contact? Chat facility…yes and their advice…call us!! #poorcustomerservice #docalluswewontcallyou #timetochangebank

  • lock_sar1991 Sarah Lock (@lock_sar1991) reported

    @jo_1lesley @Tesco @santanderuk I'm also having the same problem!!

  • JWilko100 Jeff Wilkinson (@JWilko100) reported

    @santanderuk - great service last week in a branch, now unfortunately awful service on contact centre. I’ve had a payment blocked despite being fully authenticated, spent 57 minutes on hold yesterday, now run back and still on hold- all I want to do is make a payment. V annoying

  • stabard lee grafton (@stabard) reported

    @santanderuk - you have blocked a payment for no reason and now not answered phone for over an hour. Wtf is wrong with you

  • nicgib90210 Nicola Gibson (@nicgib90210) reported

    @santanderuk the level of service I am receiving from you is horrendous! All I want is a new card and it’s taken 2 weeks and you can’t even manage that