Santander

Is Santander down in Dumfries, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 04/01/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnieHewson Annie Hewson (@AnnieHewson) reported

    @santanderuk @santanderukhelp how am I supposed to manage my account if I can’t access it please?

  • msemps semps (@msemps) reported

    @santanderuk we are due to move house on Tuesday. You promised our solicitor yesterday, that they would receive a fax today confirming funds to be released on Monday. No fax. She called and was told, "there's nothing I can do"... Removals booked everyone ready to go, please help!

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    @SkyUK broadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk

  • DrDuaneRD Duane Mellor (@DrDuaneRD) reported

    So is @santanderuk app down again? Repeated server time outs? Great service with no local access to a branch.

  • strange_lynn Lynn Strange (@strange_lynn) reported

    @bilko2805 @santanderuk Me too. No access on app or via website.

  • XMadBabydoll Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻 (@XMadBabydoll) reported

    @santanderuk The app not working either had to walk to bank just to check I not gone overdrawn this morning

  • sloberdobabob Robert Fage (@sloberdobabob) reported

    @santanderuk unable to connect this morning using Safari is there a problem?

  • JaneatABC Jane Iley (@JaneatABC) reported

    @santanderuk can someone please advise me how I can make contact with you URGENTLY. I cannot log on and your ‘digital assistant’ cannot help. All I need is a phone number

  • NicholasGladst1 Nicholas Gladstone (@NicholasGladst1) reported

    @ThezzaNicholson @santanderuk @SkyHelpTeam Natwest mobile banking sorted this but as ever Santander are playing catch-up!! Do you not communicate with one another or test these patches before installing them? Spent 20 minutes on the phone to Santander, no apology, nothing on the website. Piss poor customer service!!

  • Lukeylu60340314 Lukeyluke (@Lukeylu60340314) reported

    @smallholdingsis @santanderuk I had issues with the app. However it seems to be customers mainly using sky broadband. I turned my WiFi connection off and just used mobile data and connected to the app fine