Santander

Is Santander down in Dumfries, Scotland?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dumfries, Scotland 11/24/2025 13:20

November 24: Problems at Santander

Santander is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (14%)

    Login (14%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonbarlow88 JJ (@jasonbarlow88) reported

    @santanderuk I'm really struggling to order food for my family tonight and were all going to starve as I'm being being declined and I can't access my mobile banking to transfer money to another card. ???? #help #santander

  • Noolslovesbling Nools #StandwithUkraine #ToriesOut #wearamask (@Noolslovesbling) reported

    @Lee53264200 @santanderuk Maybe if they spent £££ on their systems and not on those highly irritating Ant & Dec it might be working @santanderuk

  • ShaniaMayy Shania-May (@ShaniaMayy) reported

    @santanderuk I am still unable to access my online banking 9 hours later

  • Tonycall1986 Tony Callaghan (@Tonycall1986) reported

    @Lee53264200 @santanderuk I was just paid but i will still be demanding compensation. As bills have been declined because of their **** up.

  • Techpriest14 Techpriest (@Techpriest14) reported

    @santanderuk get on with fixing the issue/issues, I'm meant to have my ESA coming into my account and cant see it there and can do F.A at the moment i have bills to pay and things and cant do that without the money there. bloody sort it and quickly

  • ChantalOrnzo Chantal (@ChantalOrnzo) reported

    @santanderuk how about you stop paying Ant & Dec to do ****** adverts & put the money into sorting your online banking feature so we’re not always unable to access our money! #priorities

  • shanedevine5 Shane devine (@shanedevine5) reported

    @molly85874525 @santanderuk Yeah should do i read the comments from last months same problem and it appears they had a backlog and processed the incomings before outgoings for all affected

  • DianeW1969 Diane Wright (@DianeW1969) reported

    @santanderuk But your not sorry that’s the issue , the app is constantly showing a msg that it’s “updating “ and transfers/payments might be delayed, your one of the biggest banks and absolutely rubbish @h_palmerx what do you think?😡

  • xjesspowellx Jess (@xjesspowellx) reported

    @Sando34916 @santanderuk this has happened with me i’ve been waiting for them all night, i need my wages urgently aswell, hopefully the issue will get fixed soon

  • sarahjwa90 Sarah (@sarahjwa90) reported

    @shanedevine5 @AJSAYWHAAT @santanderuk Nothing for me yet either although not had any issue getting into the app.