Santander status: access issues and outage reports

Problems in the last 24 hours in Dodworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dodworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Dodworth, England

Latest outage, problems and issue reports in Dodworth and nearby locations:

• 
  ⚔️⚔️⚔️⚔️ (@Ijblade) reported 5 minutes ago from Sheffield, England

  @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

• 
  Richard Dale (@QwertyDesignUK) reported 18 minutes ago from Dewsbury, England

  @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

• 
  Lorraine Fox (@LozFox1) reported 28 minutes ago from Sheffield, England

  Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Toms (@seantoms) reported 2 minutes ago

  @JohnElsworth @santanderuk It appears they do not want you as a customer

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 3 minutes ago

  @santanderuk every time I log into your **** app it demands that I verify my identity. I spend 5 minutes doing so and every time get an error message. Sort it out or I'll take my money elsewhere.

• 
  Elizabeth Tillyer (@ElizabethT34440) reported 4 minutes ago

  @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

• 
  AP (@andyparsons3) reported 4 minutes ago

  Under FCA’s Consumer Duty @santanderuk UK has a duty to avoid causing foreseeable harm and provide timely support. +4 hours locked out of a fee-paying account over a small euro payment, with zero communication, fails both tests. Formal complaint logged. @financialombuds @WhichUK

• 
  . (@Midnight_x83) reported 4 minutes ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  bex (@viewsofa42yo) reported 7 minutes ago

  @santanderuk @TSB I get you’re trying to protect me but wtf. Surely a system where you authorise a payment and then withdraw is better than me losing out on a show that’s quickly selling out in the USA. Really pissed le off as I wait and miss out

• 
  Adiba. 🇵🇸 (@Adiba_xx) reported 7 minutes ago

  @santanderuk I’ve been trying to reach your fraud team for over an hour by phone & unfortunately neither the website or app is able to resolve my issue. Customers really shouldn’t be left waiting this long for support. Could someone please assist urgently? Thank you

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 13 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  Nicolas Tennant (@TennantNicolas) reported 13 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh

• 
  Laura odell (@lauraodell13) reported 20 minutes ago

  @santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap