Is Santander down in Cwmbran, Torfaen County Borough, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Liswerry, Wales
@santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Duane Mellor
(@DrDuaneRD) reported
So @santanderuk close multiple branches, forcing users online then apps lack basic functionality - forcing users to use web access to account which then needs OTP via their phone. Guess I will be one of many customers looking for a functional bank?
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AMOSFFB
(@Amosffb) reported
@santanderuk please advise free phone number to call customer service. Not paying 0.65p per minute thanks .
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Bron
(@Bron93668840) reported
Hey @santanderuk just been on hold for over an hour only for the phone to be put down on me. I just wanna close my help to buy, please help me to buy! #Santander
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mette baillie
(@freja_fashion) reported
Morning! @santanderuk My customer is trying to pay my Santander account via bacs she is getting warnings the account is not recognised. I checked all the details which seems right. Why would this happen? How can I resolve?
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Rosie Hart
(@Rosie_Hart) reported
Disgusting behaviour from @santanderuk - completely and suddenly cut my overdraft due to being on MATERNITY LEAVE - of course my circumstances have TEMPORARILY changed. Really disappointing service to a loyal customer and especially a new mum in this pandemic.
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Abell Morliss International
(@abelljms) reported
@XmoSteve @santanderuk @santanderukhelp ..Sadly because banks are bastards. No one on their collective staff ever takes Ownership of Stuff. Santander is frequently in abysmal service stories. But they don't care, because they are making £$€bundles. Once I have my £1m to start my bank this kind of toss will end.
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Chris 🎵he’s our number 2️⃣3️⃣🎵
(@bridyid5) reported
@santanderuk Over an hour on the phone, being passed from department to department for nothing. Not one member of staff could help. So thank you for 10+ years, but I’ll be taking my banking elsewhere now. Today was a joke.
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the real G
(@MeesterWormwood) reported
To be clear a bank like @santanderuk know *exactly* what their call wait times are, when peak times are. They have service desk tooling that monitors all of this. The truth is they don't care. Their customer's time has little worth to them & their financial model to do business.
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Alice 🌼
(@AChamakh) reported
@santanderuk need to get onto my mobile banking- how long is the app going to be down for?!
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Trudie
(@TroodlesM) reported
@santanderuk I echo the call for more customer service staff. 40 minutes, then the staff member put us in the queue again and still holding after another 15 minutes. Not sure we'll get dinner cooked tonight. Not sure how you can state you are continuing to support your customers.