Santander

Is Santander down in Cwmbran, Torfaen County Borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cwmbran, Torfaen County Borough, Wales 02/19/2026 09:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RichSlats Richard Slater (@RichSlats) reported

    Shambles @santanderukhelp rang twice waited 20 minutes each time for the phone to be put down on me. Finally get through adviser says they are looking into issue wait 20 mins on hold then phone gets put down on me again….disgraceful customer service @santanderuk

  • IamBenDoc Ben Docherty (@IamBenDoc) reported

    @santanderuk I 100% know you don't care about this but after last night you've lost a customer. Did you take offence to me transferring my cash to @RevolutApp to save on your extortion or was it just my turn to be treated like my moneys yours and not mine? #BankHolidayMonday

  • nipclaw Jane Lambert (@nipclaw) reported

    I have held my @bancosantander card since 1970. It was originally issued by Harrods Bank. Some years ago, Harrods transferred the a/c to @santanderuk. I was tempted to close it yesterday because of the appalling service. I've kept it open for sentimental reasons only.

  • TonyCoxTC Tony Cox (@TonyCoxTC) reported

    @santanderuk Anyone who believes in Internet banking should not sign up with this poor excuse for a bank. On hold for 40 minutes so far. Poor, poor service.

  • stevieripsaw Steven Blackburn (@stevieripsaw) reported

    Well done @santanderuk you officially have the worst customer services ever!

  • SSKAuthor Stephen Knight, Author (@SSKAuthor) reported

    @santanderuk On the phone from 19:20. Lines closed at 20:00 and still no reply. Get more staff! Appalling service. Time to change banks!

  • QwertyDesignUK Richard Dale (@QwertyDesignUK) reported from Dewsbury, England

    @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

  • DannyUK DannyUK #BLM (@DannyUK) reported

    @santanderuk Jesus Christ. I've been queuing to get some money out from your Birkenhead branch for over 30 minutes. This is ridiculous. Two staff on, the scanner isn't working (apparently) and there's a queue stretching out the door (still). Appalling service.

  • mays4026 Maz Dogg MC (@mays4026) reported

    Hi @santanderuk would like to report a fault on your phone banking. Every 20secs im told "Sorry to keep you waiting" This is excessive anyone would think you want me to hang up.... please fix asap

  • wicks_michael Michael Wicks (@wicks_michael) reported

    @santanderukhelp Tried that it’s impossible to call @santanderuk when I actually found a number it cut me off. Terrible new customer experience how do I cancel my new CC application? Thanks