Santander

Is Santander down in Cwmbran, Torfaen County Borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cwmbran, Torfaen County Borough, Wales 11/19/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • _justemma__ emma 🌻 (@_justemma__) reported

    @santanderuk bad call! Telling a 74 year old man who doesn't understand technology that he has to go online to open an account or wait until July when you can book him in! Terrible way to treat our elderly!

  • MrDegannes_ Last Kxng♛ (@MrDegannes_) reported

    @santanderuk your security/fraud service is a joke! I've been on hold for over 40 minutes. Embarrassing

  • JoPOWz Joachim (@JoPOWz) reported

    @santanderuk Any chance you might be able to keep your online banking website working for 10 or 15 minutes sometime? I'd love to be able to actually use it some time in 2022.

  • APparky Parky (@APparky) reported

    @santanderuk over 25 minutes on hold trying to get through to your customer services. So long that even the automated system gave up and stopped playing music and just left it ringing non stop ! Terrible service.

  • frazzy123 FH (@frazzy123) reported

    @santanderuk @ITVTonight This is BS. I can bearly spend my money wihout the overzealous fraud detection at Santander kicking in. Yet they can make £130m of errorous payments on Christmas day. Go figure where the problem is.

  • nickymarr Nicky Marr (@nickymarr) reported

    Hey @santanderuk I'm going round in circles. Got a call from your fraud dept asking me to call you back. On hold 20 mins. Advised via chatbot to message you via app and online banking but both blocked. HELP?!

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to open a student account for customer with >5years loyalty?

  • ConnorMcConnel1 Connor McConnell (@ConnorMcConnel1) reported

    @santanderuk when you have a customer on hold, they don't need to be reminded that 'you're still busy' every 8 ******* seconds. It's blatantly obvious that you're still busy when there is hold music playing.

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to convert from a simple current account to a Student account for a customer of >5 years standing? Please help

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡