Santander

Is Santander down in Cwmbran, Torfaen County Borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cwmbran, Torfaen County Borough, Wales 11/16/2025 14:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ruth10629123 Ruth (@Ruth10629123) reported

    @santanderuk Your on line banking has been down all day just when I need to make a payment. Rubbish!!!

  • OhThisBloodyPC Oh This Bloody Computer (@OhThisBloodyPC) reported

    @santanderuk your support is absolutely useless. Nobody answers the phone or the online chat. even the robot's stayed at home. instead of paying Ant and Dec to make promises you can't keep, Why don't you hire some support staff?

  • KieranMaguire Kieran Maguire (@KieranMaguire) reported

    Today’s guess the magic number is ‘How many minutes will it take the @santanderuk help desk answer a call? Currently at 54 minutes and counting.

  • JayneWe44030505 Jayne Weaver (@JayneWe44030505) reported

    @santanderuk terrible customer service by santander. Fraud in my name in April and assurance by santander that issue was closed. 2 months later account still open and 1 hour on phone to santander with no luck

  • CazDoesPolitics Caro Lynch (@CazDoesPolitics) reported

    @ScotNational Very poor behaviour from @santanderuk . If mortgages were making a loss, it might be understandable, but to do this to your staff for no good reason other than lining the pockets of those who don't need help at the expense of your employees....

  • LimaBluex LimaAlpha (@LimaBluex) reported

    Nice of @santanderuk to send me this after I've signed my contracts for my new house. I'm buying shared ownership. I'm already struggling as a first time buyer due to ridiculous inflation. And now I won't get my £3,000 bonus on my share? Hardly HELP to Buy, is it?! I'm so upset.

  • westborokevin Kevin Robinson (@westborokevin) reported

    @santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?

  • LouiseBullard7 Louise Bullard (@LouiseBullard7) reported

    @Giles1974 @santanderuk Had same problem when logging in through chrome. Logged in via Microsoft Edge and had no issue sending a payment.

  • enpointedanceuk enpointedancesupplies (@enpointedanceuk) reported

    @santanderuk anyone else help please This is now urgent I have 1.5 hours to collect my breathing medicines for the week I was promised Monday last week and yesterday money would be released. This is now urgent and life threatening you are preventing me from breathing medication

  • chanelmarky MK (@chanelmarky) reported

    @santanderuk I have been waiting for 65 mins - this customer service is a joke