Santander

Is Santander down in Cwmbran, Torfaen County Borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cwmbran, Torfaen County Borough, Wales 03/05/2026 17:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk I have been trying to phone you for almost an hour as you have blocked my account and I can't access it. You have no reason to do this. AND YOU DONT ANSWER YOUR PHONES.

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderukhelp @santanderuk one and a quarter hours now and still holding. And you don't even reply on here. Nice customer service.

  • wanderingrob Rob Ferguson (@wanderingrob) reported

    @santanderuk Hi, a lot of my payments in are being rejected today, is there an issue?

  • HStodd89 Hannah Griffith (@HStodd89) reported

    @santanderuk My phone was robbed out my hand this evening so need to change security details & lock the app. The only way I can login online is 2FA using my phone.. or your bot keeps telling me to call you... How do I go about this without a phone please?

  • StevenH3434 Steven Heath (@StevenH3434) reported

    @shelleyboo80 @santanderuk Incase the support system is not responding to your request Contact @divine_temi to recover your hacked ,suspended or banned account...They are good I recommend them...

  • HStodd89 Hannah Griffith (@HStodd89) reported

    @santanderuk only way I can do this is through sending secure codes to my phone for the thieves to see or giving them a call whilst having no access to a phone... It's the next day & I get an email from @santanderuk asking if they can call me to sort it out.. Good work guys👏

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk how do I complain about your lack of customer service?

  • superdinnerlady susan (@superdinnerlady) reported

    @santanderuk not impressed I was told that cut off point they would call me is six o'clock , and yet again I have been let down big time, basically do not trust what this company promises you , I was supposed to have a call about a escalation complaint, and i was promised

  • pinksw Tracy Woodward (@pinksw) reported

    @santanderuk we are trying to SPEAK to someone in your ISA managers team. Their telephone number is nowhere to be found. We are financial advisers, not clients and need to actually speak to someone. Please help

  • HaywardBros HaywardBros (@HaywardBros) reported

    @santanderuk any one working in the Select team today. Still waiting to sort an issue of £1.70