Is Santander down in Crumlin, Caerphilly County Borough, Wales?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Crumlin, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crumlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Santander
Santander is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Crumlin, Wales
Latest outage, problems and issue reports in Crumlin and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Liswerry, Wales
@santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
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Mike Powell, an ideology hater.
(@CllrMikePowell) reported
from
Pontypridd, Wales
.@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tito John Paterson
(@TJPaterson) reported
@katherinealee @HSBC_UK To throw a curve ball into the mix, I haven't had any problems with @santanderuk
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@MerciaRising
(@MerciaRising) reported
@santanderuk I've been on hold for 20 minutes. Your 'customer service experience' is absolutely abusive. Stuck at a service station with a card problem. You will be losing yet another customer. Pathetic spectacle of retail incompetence. Do one!
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Gamvisory
(@gamvisory) reported
@EXHAUSTEDPOA @monzo @santanderuk We would recommend you bring the case to the Financial Ombudsman if you’ve not done so already. Ask the bank for a subject access request prior to doing so as this will clearly likely show a lack of due diligence from them.
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Steve Dunn
(@SteveDunn) reported
@santanderuk any chance of getting some telephone support? I'd even be happy to speak to one of those two idiots that pretend to work for you, Ant & Dec, or is it Dec & Ant?
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Alexandra🥰
(@alexandra_s1310) reported
@schuhHELP hello, can you please educate your staff members about the recent @santanderuk switch from Visa to mastercard?! been refused a refund today because they have sent me a new card as it was up for renewal and it’s a MasterCard! Yet again ikea didn’t have this problem!
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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ODEM plumbing and heating
(@ODEM_PLUM_HEAT) reported
@santanderuk your customer service is nothing short of disgraceful. Currently still on hold to try and get account open 1h38mins in. That I applied for 2 weeks ago. I would t mind I have 5 other accounts with you. Thinking it might be time for a change to one of these new banks
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James Roberts
(@JamesRo15873562) reported
@no9bus @nicperrins @santanderuk I’ve been with first direct since the day it opened I’ve never had bad service they are always friendly and helpful. Definitely worth a try
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Cooperman 🇬🇧
(@ResignBoris) reported
@santanderuk Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.
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Cooperman 🇬🇧
(@ResignBoris) reported
@santanderuk @antanddec Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.