Is Santander down in Crumlin, Caerphilly County Borough, Wales?
Problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Crumlin, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crumlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Santander
Santander is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (48%)
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Login (23%)
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Website (16%)
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Transactions (10%)
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Withdrawals (3%)
Live Outage Map Near Crumlin, Caerphilly County Borough, Wales
The most recent Santander outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Mobile App | |
| Pontypridd |
Mobile App | |
| Cardiff |
Login | |
| Cardiff |
Mobile App | |
| Merthyr Tydfil |
Mobile App | |
| Porth |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Crumlin, Wales
Latest outage, problems and issue reports in Crumlin and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Liswerry, Wales
@santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Howells 🏴🇬🇧
(@thedanhowells) reported
@santanderuk debit card payments are not working
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Michelle J Cowley
(@MJCSD70) reported
@santanderuk fix your app so that it’s possible to do all things cc related in it: update direct debit etc. Also I should be able to adjust my own direct debit date. I shouldn’t hate to call you to do that.
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Dave
(@Jose_Bear) reported
Just want to wish @santanderuk @santanderukhelp a MASSIVE “**** YOU!” for the holidays! Closing my account with no notice and no reason and demanding my student overdraft be paid back in six weeks, two days before Xmas! Why did my student account become a business account?!
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Maxine Hussey
(@maxbluenose) reported
@santanderukhelp @santanderuk you are sorry !!?? Not good enough…my money…, my account….and it takes you 3 days to decide where I take my money and now we have a BH so I’m without any funds until Tuesday appalling service !
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Colin-Roy Hunter
(@criquaer) reported
@santanderuk @bancosantander It’s now 29th Dec, postie pushed mail through our letterbox this afternoon. Still no #DebitCard. Email dated 7th inst,. averred it was en route! A-huh! This is pretty dire #CustomerService. And I have no access to my cash nor purchasing!
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amelia
(@amelialetitia1) reported
@santanderuk I have been waiting (and still waiting) on your customer service helpline for over 2 hours. I am a victim of a scam! this is disgusting service!
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Maxine Hussey
(@maxbluenose) reported
@santanderuk thank you for blocking me access to my own account for 3 days!! For having the cheek to request a transfer of some of my money to another bank’s fixed saver I’m still waiting for you to get back to me 😡😡
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Cormery
(@thepipster64) reported
@santanderuk Customer services leave a lot to be desired - months if wasted time. Official Complaint fell on deaf ears, didn't even address the issues. Letter full of spelling and grammatical errors, shows the attitude towards your work. Not good enough - Ombudsman here we come!
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Ed Henderson
(@edhenderson) reported
@santanderuk Trying to open an account, uploading passport as id and it gets rejected over and over. No clue or hint as to problem. Endless loop. Can you provide example or feedback?
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mjp document scanning
(@MjpDocument) reported
@santanderuk Why is it you never answer my claims company about my dsar been a year now. Just playing games, terrible company