Santander

Is Santander down in Crowborough, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crowborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crowborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crowborough, East Sussex, England 02/27/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 1Petewhite Peter White (@1Petewhite) reported

    @santanderuk Credit card section get you fingers out your arses and answer the ****ing phones, you as useless as a fart in a space suit, if not worse. Mike Regnier  get off your arse and sort you customer service out... its **** to say the least. Everyone move to another bank!!

  • Fwdmgmt2 Fwdmgmt (@Fwdmgmt2) reported

    Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.

  • y8tesy Ellie Yates (@y8tesy) reported

    @santanderuk I’ve tried 4 different branches to get an appointment for my daughter to switch her current account to a student account and there’s nothing available for months. Really disappointed with this poor customer service. If she was a new customer there’d be no issue 😡

  • rosiekent_kent RKAsh (@rosiekent_kent) reported

    @santanderuk Having a really poor experience trying to get a mini account moved to student account. Do not and will not have UCAS number so branches seem unable to help despite website saying letter from Higher Ed provider will suffice.

  • OberonJewellery OberonJewellery (@OberonJewellery) reported

    Really fed worth @santanderuk @santanderukhelp had a cheque sent from Canade to pay in, branch very unhelpful, website hopeless, had to post it ourselves as branch couldn’t/wouldn’t help, although delivered next day took 10 days to even start progressing.

  • FisherScott9 Scott Fisher (@FisherScott9) reported

    @santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.

  • 1c2s3p 1c2s3p (@1c2s3p) reported

    @santanderuk gets my wooden spoon for abysmal customer service 🥄

  • redjulie17 Julie Scott (@redjulie17) reported

    I am beyond exasperated with @santanderuk 😡😡 just how long does it take to return a POA? If you’ve lost it TELL ME!! Then you can pay for a new one! It’s desperately needed to sort other financial matters for my 88 year old mum! AWFUL customer service 😡😡

  • laurachurch1 Bodybuddiesuk (@laurachurch1) reported

    @MetroBank_Help @santanderuk We have tried this! Our company is Phillips group, my husband will have to let every member of staff go this Friday if he can not access money to pay wages. The mental stress this is causing is unreal.

  • bromers_ Richard Bromley (@bromers_) reported

    @santanderuk an hour and a half waiting in a phone queue, and still no answer. Fairly urgent issue, can't wait any longer.