Santander

Is Santander down in Crowborough, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crowborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crowborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crowborough, East Sussex, England 11/14/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (24%)

    Website (24%)

  3. Login (24%)

    Login (24%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • markarenton Mark Renton (@markarenton) reported

    @santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!

  • ubuluc C (@ubuluc) reported

    had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚

  • Coatbridge_FC Coatbridge Football Club (@Coatbridge_FC) reported

    @santanderuk @santanderukhelp we are a grassroots football team in Coatbridge and desperately trying to open a bank account & been declined because our constitution. You won’t tell us what the issue is with the constitution. This constitution has been approved by @ScottishFA!

  • chriseldridge91 chriseldridge (@chriseldridge91) reported

    Having a rubbish time with @santanderuk recently, can't apply for a car loan through the app, tried the website and got the same generic error, went to a branch and was told to call Customer services, rang and then got cut off. Can you help? Been a customer of Santander since '12

  • hoodypete182 Peter Williams (@hoodypete182) reported

    @santanderuk @bancosantander been on hold waiting to speak to your security team for 1hr 30mins so far! Terrible service in an emergency :(

  • Samsatari SamSatari (@Samsatari) reported

    @santanderuk what’s going on? The app isn’t working and I’ve been on hold for over an hour

  • pugsy70 Mandy (@pugsy70) reported

    @santanderuk do you have any agents on your help desk? You've blocked my account I cannot get access to MY MONEY and yet none of your staff will answer the phones. Hanging on for 32 mins.

  • SKPudding Jack (@SKPudding) reported

    @santanderuk @santanderukhelp been on hold for ages. You seem to have blocked my access ? Who do you think I am, Abramovich?

  • abi__faulkner abi f (@abi__faulkner) reported

    Santander have the shittest customer service you could ever imagine 🤬 @santanderukhelp @santanderuk

  • hill7kevin Kev Hill (@hill7kevin) reported

    @santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre