Santander down? Current status and problems in Crowborough, East Sussex, England

Problems in the last 24 hours in Crowborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crowborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Allen (@hallen76) reported 5 minutes ago

  @santanderuk trying to get help from your online service about setting up a student bank account is as bad as using a chocolate kettle to boil water! Absolutely useless! Why can’t I speak to a human!

• 
  _JD 💜_ (@JDee1235) reported 11 minutes ago

  @santanderuk Would you be able to help me? I purchased a phone from @QuickMobileFix on Boxing Day last year and they didnt send me the phone. They have fobbed me off with different dates when they will pay me back and promised I wd receive funds today and haven't.#QuickMobileFix

• 
  Chris Burrows (@CmburrowsChris) reported 12 minutes ago

  @santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?

• 
  Cleverdicks coffee (@Cleverdickcoffe) reported 13 minutes ago

  @PeterForsyth14 @VodafoneUK I am having similar problems have been asking for an email stating the problem to @santanderuk so my mortgage can move forward but a communication giant can’t email apparently

• 
  Mike Smith Sax (@mikesmithsax) reported 15 minutes ago from Southport, England

  WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

• 
  Stephen Fenwick (@StephenFenwic12) reported 15 minutes ago

  1/2 Am starting to die of starvation. Last week @santanderuk closed my accounts down because of "fraudulent activities" - have no clue WTF happened. They wouldn't let me withdraw the money remaining in the accs - have to wait 28w/d for a cheque: haven't eaten for almost 2days..

• 
  Anna Fedorova (@FedorovaAM) reported 16 minutes ago

  Spent over an hour today trying to get hold of a @santanderuk mortgage adviser. As a self-employed person, I can't apply to increase my mortgage online, but it's impossible to get hold of anyone on the phone. What to do? Don't you have a chat service @santanderuk?!

• 
  Brian Chaston (@brichas2009) reported 17 minutes ago

  @santanderuk @Lady_Boss_Lisa I have just received your patronising email regarding your “virtual event” due to my local branch closing. I don’t need help with online banking, thank you. What I do need is a bank which tells the truth! 😡😡

• 
  wackygt (@wackygt) reported 19 minutes ago

  @santanderuk my friend had her card details used for an amazon subscription but doesn't have an amazon account. U have cancelled the card but told her she can't get the money back bcoz it's a subscription and she needs 2 talk 2 @AmazonHelp but can't give her bank details? #WTF

• 
  Jude Kenyon (@tarrant01) reported 23 minutes ago

  @santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money