Santander

Is Santander down in Crowborough, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crowborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crowborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crowborough, East Sussex, England 11/18/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RonBaber Ron B (@RonBaber) reported

    @santanderuk You used to pay 3% interest for £5 monthly fee, now it’s 0.3% for £4 fee - hardly customer focused! Maybe if you stopped paying Ant and feckin’ Dec our previous interest. . . .they’re enough to make anyone go elsewhere!

  • status_409 Dave (@status_409) reported

    @santanderuk Your uptime has been worse than TSB's recently. I'd advice people to look elsewhere if they actually need access to their funds.

  • DKebabmeat Donna kebabmeat (@DKebabmeat) reported

    @Cmsaunli @santanderuk That was low. The guy clearly had mental issues that he’s managed to overcome. Shame on you😡

  • AbdGMahmoud Abdullah Mahmoud (@AbdGMahmoud) reported

    @santanderuk Best thing I’ve done is switching off Santander. The worst customer service ever. Booked two appointments at branch to then be told no one is available! Hang up on me and they take monthly fees for literally doing nothing!

  • leighatherton2 leigh atherton MSc Business & Management,I.S,M. (@leighatherton2) reported

    @santanderuk nice offer. but how long before you go bankrupt or completely shut down since you have shut all the branches on the fylde coast and your machines have disappeared

  • stoocrow14 Stoo (@stoocrow14) reported

    @santanderuk Why change to a bank who offered zero assistance to a long standing elderly customer during lockdown who was made ill by being unable to pay his bills. Selfish and unhelpful company

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

  • TonyJam76357203 Tony James (@TonyJam76357203) reported

    @santanderuk High street banks appear to be on the way out so to attract and keep customers they need to go 100% on telephone customer service, recent experience, (45min wait), prove to me Santander aren't bothering with this.

  • Gibbo46Gibbons Kevin Gibbons (@Gibbo46Gibbons) reported

    @samjones5000 @santanderuk Exactly….used to be up to £50 a month now down to a few quid🤬

  • MAGAMag32308350 I am Ubiquituos (@MAGAMag32308350) reported

    @santanderuk I was at first interested, however when I read the very poor, sub-standard level of service from those who are already with you, I will stay with my current provider (Nationwide) who offer a first class service & excellent communication.