Santander

Is Santander down in Crowborough, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crowborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crowborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crowborough, East Sussex, England 03/29/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bev_cheetham Bev Cheetham (@bev_cheetham) reported

    @santanderuk I’m experiencing shocking customer service here. Been on the phone for over an hour. You have locked my account. I’m not happy. #shocking!

  • Kerri_Nicholls_ Kerri Nicholls (@Kerri_Nicholls_) reported from East-The-Water, England

    @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

  • exactlyaron Aron (@exactlyaron) reported

    @katebevan The bigger issue seems to be that with @santanderuk you just need a OTP to register a new device. The 'personal ID' required to generate the OTP is the card number - if that's been changed you can find it out using full name, D.O.B and post code all on a driving license.

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Don't bank with @santanderuk I been with them years and there service just gets worse and worse . U think u could report your card missing right . Order new card right . Not at santander as they kept their staff ignore phones ringing trust me

  • DaveThackeray Thack (@DaveThackeray) reported

    @santanderuk good lord you guys I still can't log in to my mobile app even after you reissuing IDs. I despair.

  • chrisby81 Chris brooks (@chrisby81) reported

    @santanderuk my son has lost his card and we are unable to access his online account, I tried calling but you won't handle out of hours, please explain what we should do to block his card? I find this shocking that we have no means to do thuis with you

  • janestokes13 Jane Stokes - Photographer 💙 (@janestokes13) reported

    Thank you to everyone for your support. Advice from @VirginMoney was the write to them & include a Certified Copy of an Entry of Death. @santanderuk & @HalifaxBank both have easy to navigate online forms to notifying them of a death of a customer. My advice - don’t try ringing

  • JackKindell_ Jack Kindell-Brown (@JackKindell_) reported

    @lawrencetate_ @santanderuk @Arsenal Terrible club. Not worried about it’s fans 🎪

  • ianrileyENG Ian Riley (@ianrileyENG) reported

    @santanderuk We have been on hold now for 57 minutes. You are currently experiencing a high number of calls apparently. Why is that? You had the same issue yesterday- and last week. You need more staff. You will certainly be losing a customer at this rate. Unacceptable. Give u 5m

  • AllyLlorente Alejandra Llorente Tascon (@AllyLlorente) reported

    Trying to get hold of anyone @santanderuk is impossible. Card blocked due to suspected fraudulent transactions on my account and nobody picks up the phone. Went to the branch to be told they couldn’t help and I had to call the helpline. Absolutely useless! 😡