Santander

Is Santander down in Crowborough, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crowborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crowborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crowborough, East Sussex, England 12/07/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Losing the will to live sitting on the phone trying to get @santanderuk to explain why I can’t access my own bank account #poorcustomerservice

  • thejaguar007 roger48🇬🇧🕉 (@thejaguar007) reported

    @DaveAtherton20 @Barclays @santanderuk That's awful, not a democracy?

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Just answered the fraud prevention questions at @santanderuk for the umpteenth time and still can’t access my account

  • titlehxlder sam they/them (@titlehxlder) reported

    @santanderuk i have a problem

  • Gramoss Grammoss #FBPE (@Gramoss) reported

    @santanderuk I’ve been calling you every few days for the last few weeks and hanging up after an hour or two. I’ve tried your online chat service but there’s only a robot there (Sandi). Do you have one day a month, perhaps, when a customer can speak to you or talk online?

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    1hour 20 on the phone to @santanderuk and my problems still not fixed #poorcustomerservice

  • LordHuw Sinclair (@LordHuw) reported

    @santanderuk Do you ever evaluate your customer service levels? Both Halifax and Lloyds I can speak to someone in 2 minutes. Santander 25 minutes....gave up.

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    Once again on social media about a company’s failure to help a terminally Ill person my wife @santanderuk failure to help Helen is by far shocking and upsetting, phoned last Wednesday and they said they would call back and yup you guessed it they never here is brief reminder.

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp 59% service compared with @firstdirect at 90% 🤔 clearly not only me having problems with @santanderuk

  • Meraki_Tweets Meraki Nutrition (@Meraki_Tweets) reported

    @SquarespaceHelp trying to take a website live with you and @santanderuk are ‘flat out declining’ the payment. Apparently you fail the new UK banking ‘criteria’ 🙄 Can you do something? Please? #globalism #control