Santander status: access issues and outage reports

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

• 
  NHS HCSW MARK WEST (@red6661999) reported 30 minutes ago from Stoke-on-Trent, England

  @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

• 
  Daz (Oaky) Holdcroft (@dazholdcroft1) reported 46 minutes ago from Stoke-on-Trent, England

  The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

• 
  NHS HCSW MARK WEST (@red6661999) reported 47 minutes ago from Stoke-on-Trent, England

  @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Hassett (@JamesHassett1) reported 4 minutes ago

  @santanderuk Thanks. Can the people from customer operations not arrange calls? That’s what I was told by three of them.

• 
  cookaburra (@weyheylad) reported 4 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  Sarah Louise Macrae (@goode86) reported 5 minutes ago

  @santanderuk I will hopefully not be going back for a long time - reason why bank stores are on the decline when you don’t receive any customer service in store people won’t use them

• 
  Baljeet Mahey (@F123SHY) reported 6 minutes ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  Simon (@aSimonDavies) reported 7 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

• 
  orwellvalley (@orwellvalley) reported 15 minutes ago

  @santanderuk between @eBay_UK draconian account verification nonsense, which you of course don't work properly with and @klarna knocking back perfectly good cards you issued you've made a complete nonsense of trying to buy anything online. Do you even sit down and test it works?

• 
  James Hassett (@JamesHassett1) reported 18 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  Dylan Buckley (@dylankbuckley) reported 18 minutes ago

  @hnjsamuels @santanderuk Barclays was the same. Ended up having to do over 3 days as they said it was literally impossible to transfer £60k in one go. Completely bananas.

• 
  On The Write (@On_The_Write) reported 19 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  Joanna wight (@DieselbaxiWight) reported 21 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please