Is Santander down in Crewe, Cheshire East, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (60%)

2. 

   Login (14%)

3. 

   Website (12%)

4. 

   Transactions (9%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

• NHS HCSW MARK WEST (@red6661999) reported 52 minutes ago from Stoke-on-Trent, England

  @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

• NHS HCSW MARK WEST (@red6661999) reported 58 minutes ago from Stoke-on-Trent, England

  @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

• Daz (Oaky) Holdcroft (@dazholdcroft1) reported 59 minutes ago from Stoke-on-Trent, England

  The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Lady Chelsea Norris (@radiochelsea) reported 3 minutes ago from Stockport, England

  2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

• Lady Chelsea Norris (@radiochelsea) reported 9 minutes ago from Stockport, England

  1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

• Kate (@KateKtam) reported 11 minutes ago

  @santanderuk Any idea why your online banking won’t allow me to request my log in details and why it’s taking over 45 minutes for your staff to answer calls when trying to sort it out? Desperately need access and have no way of doing it.

• DannyUK #BLM (@DannyUK) reported 11 minutes ago

  I went early to @santanderuk this week. Less of a queue, but the same issue as before in terms of the scanner not being able to scan my ID as the photo is "too light". WTF is wrong with your scanners, Santander? Having to wait while they phone head office AGAIN. Such a joke.

• Kathleen Furniss (@FurnissKathleen) reported 14 minutes ago

  @santanderuk @santanderukhelp @santanderpb What is your policy re supporting non-mobile impaired clients? A patient changed address during hospital admission. Despite knowing passwords, they were denied a new card PIN via post, thus denied access to their money! They had no food!

• wendy brown 💙 (@bookster54) reported 15 minutes ago

  @santanderuk at last! Within a day of my complaint landing on Pam's desk the refund was in my account. 2 weeks of being passed from pillar to post, 5+ hrs on mobile. It shouldn't be this hard - v poor customer service.

• Tom Pine (@undercoverpole) reported 18 minutes ago

  @santanderuk Moan moan moan. I signed up with them years back. Earn good cashback every month and service is decent. If you want a good sign up deal I'd recommend it

• Ian J. Fincher (@IanJFincher) reported 21 minutes ago

  @santanderuk Can't stand Ant and Dec, so why waste my money with you when you pay those two ridiculous fees for **** advertising.

• Ashley Costello she/her (@theresilientkid) reported 21 minutes ago

  @santanderuk I have a business bank account and it really does need to catch up on the tech. App doesn’t allow face recognition, you can’t change references when making a payment from it. Really slow

• Norbert Lad. (@maximuslid) reported 24 minutes ago from Knutsford, England

  @santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.