Santander

Is Santander down in Crewe, Cheshire East, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crewe, Cheshire East, England 11/18/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

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Santander Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • QueerlyTheyreIt Daniel (@QueerlyTheyreIt) reported

    @santanderuk hey trying to get banking on new phone but don't remember login as use fingerprint on old phone. Where do I go to get it fixed?

  • Darryl_76 Darryl (@Darryl_76) reported

    @santanderuk 2nd time in a matter of weeks we've had the misfortune of dealing with you with awful service both times. Your staff were turning customers away at the door last time. Glad we've now shut my son's account, @HalifaxBank couldn't have been more helpful to my wife.

  • KevPike87 Kev Pike (@KevPike87) reported

    @santanderuk Absolute garbage cashback. With all my household bills and interest on my savings, I walk away with less than £2 a month after the account fee. That's why I'm switching.

  • smokestak sM0k3sT4k (@smokestak) reported

    @santanderuk So what do you suggest. He can't login online, you won't answer his calls, the branch won't help. Should I call the police? If it was your money you'd be round with a bailiff before you could get your socks on

  • TaylorGrimesDog Taylor Grimes (@TaylorGrimesDog) reported

    @santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄

  • HaggisVeggie VeggieHaggisLover (@HaggisVeggie) reported

    @santanderuk I tried to speak to someone about a potential card security issue today and gave up after my call kept ringing for 1hour and 25 minutes with no human response. Yet you closed down local branches? Very poor customer service.

  • markmywordsltd Mark Jones (@markmywordsltd) reported

    @santanderuk If you take customer security as seriously as you say, we should be able to reach you quickly by phone. I tried all last night and all this morning and you have disabled my card without discussion.

  • LucyBYeatman Lucy Yeatman (@LucyBYeatman) reported

    Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.

  • suzieq661 suzieq (@suzieq661) reported

    @santanderuk No local bank... You shut it down!

  • continuouscomms Fiona Nicolson (@continuouscomms) reported

    Question for @santanderuk - do you only offer an online service now? You don't seem to have a phone number on your website and your chat function says it doesn't understand my question, which I put succinctly and clearly. It then directed me to manage my account online.