Santander

Is Santander down in Crewe, Cheshire East, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crewe, Cheshire East, England 02/09/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KirstenTElliott Kirsten Elliott Swift 🇺🇦 🌻 (@KirstenTElliott) reported

    @santanderukhelp @santanderuk Why haven't you confirmed a transaction I made to pay a credit card bill. I waited on the phone for over 20 minutes and gave up. And your chat function isn't working either. This is pathetic.

  • Deepdiver47 I'm deep,really deep (@Deepdiver47) reported

    @santanderuk @santanderukhelp Your mobile service isn't working, so I'm logging in using the Web page. Which says confirm my log on using the mobile app. See the problem here? #bankingservices #Services #appfail

  • JibberjabberB Jose 🇪🇺🇪🇦🇬🇧 (@JibberjabberB) reported

    @santanderuk apparently asking for receipt for a payment I just made is impossible and got sarcastic and rude customer service. Not that this will do anything but 🤬🤬🤬🤬🤬

  • YeOldeBill1 Ye Olde Bill (@YeOldeBill1) reported

    Just seen an ad with Ant & Dec for @santanderuk saying they take scams seriously. They certainly don't! I had a series of emails, apparently from Santander, except I dont have an account with them. They make it impossible to contact anyone to report the scam.

  • badlxnd Ritchie (@badlxnd) reported

    @santanderuk your live chat bot is absolutely terrible

  • claire_conboy Claire Conboy (@claire_conboy) reported

    Not impressed @santanderuk. 24 mins on hold for someone to answer & then drop the call as I didn't have account number due to my internet going down. 😡 Very poor customer service

  • bl0ke a humorously-shaped potato (@bl0ke) reported

    @santanderuk Can you please, for the love of all that is good, get rid of that Trusteer popup on your website? Or at least add a "don't show this again" button? It interrupts my sign-in every time it appears.

  • andrewmcminn Andrew McMINN (@andrewmcminn) reported

    Received a message from @santanderuk about somebody else's account. No E-MAIL address on-line to report it and their "live chat" just gives me generated computer responses - no help at all! 🤬

  • bruciebreferee bruce b (@bruciebreferee) reported

    @santanderuk you have 1 Branch in the city where your head office is based. It closes at 3pm. All other banks around open Trying to unlock a frozen account. You are to customer service what Dr Crippen was to marriage guidance. #soontobeexcustomer

  • dh14162 dh14162 (@dh14162) reported

    @santanderuk absolutely the worst customer experience. Your eSaver account is happy to take money in but when withdrawing money it blocked my account. 2hrs on the phone and then security tries to execute the transaction over the phone and it's reblocked account! Ops now needed!