Santander

Is Santander down in Crewe, Cheshire East, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crewe, Cheshire East, England 12/28/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thewanderer58 K 💙 (@thewanderer58) reported

    @santanderuk Unless you are an existing customer then they don’t care about you.

  • StellarPlanet Hannah Wakeford (@StellarPlanet) reported

    Was on hold with @santanderuk for an hour before the phone started ringing then went to a voicemail. Now trying to get through again, all while being locked out of the account with no other way to resolve the issue.

  • MrGrump96171266 Mr Grumpy (@MrGrump96171266) reported

    @santanderuk Trying to access banking app. Immediately getting the message Session Timed Out

  • GleannIucha nicola (@GleannIucha) reported

    @gemlav3 @santanderuk No credit given - no matter how long a good standing customer #computersaysno I’m off - now things are different they need me more

  • SpittalCourtney Courtney Spittal (@SpittalCourtney) reported

    @santanderuk 3 weeks since our query against our mortgage offer with you was sent and still pending response from Santander. Unable to proceed further in the process to purchase our home until our solicitor receives a response. Completely unacceptable wait time. PLEASE HELP

  • SJD5555 Sarah (@SJD5555) reported

    Due to complete tomorrow but @santanderuk had a last minute request before releasing funds and now being told our family including our toddler may end up homeless because will still need to leave our house, help somebody #santander

  • john_moysen John Moysen (@john_moysen) reported

    @santanderuk Apparently they no longer answer phone calls no matter how urgent the problem! How do I transfer my business to another bank?

  • WarrenParish Warren Parish (@WarrenParish) reported

    Could banks make it anymore difficult to deal with a person!!! @santanderuk @santanderukhelp all I want to do is speak to someone in a branch but no one answers the phone its apparently an impossible task and you close your branches at 4.30pm which is ridiculous!!!!!

  • BluntJabber BluntTalk (@BluntJabber) reported

    @santanderukhelp @santanderuk I need help with a re-mortgage which I’ve been speaking to someone about for nearly 2 months now. It’s like banging our head against a brick wall, we are going around in circles. I need action done asap. Who can I speak too?

  • hoodypete182 Peter Williams (@hoodypete182) reported

    @santanderuk @bancosantander been on hold waiting to speak to your security team for 1hr 30mins so far! Terrible service in an emergency :(