Santander

Is Santander down in Crewe, Cheshire East, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crewe, Cheshire East, England 11/19/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mrslaurenhealey Lauren Healey (@mrslaurenhealey) reported

    @santanderuk Is visa down? Can’t access money or pay for anything!

  • ElitaEtheric Elita-Til all are-1 (@ElitaEtheric) reported

    @louisclack @NatWest_Help @santanderuk Absolutely terrible. Thank goodness I was still able to withdraw the cash. Guess the banks will stop at some point?

  • Luke3146 Luke (@Luke3146) reported

    @santanderuk 3 times I’ve phoned your customer service number now & 3 times they have hung up on me!

  • ElitaEtheric Elita-Til all are-1 (@ElitaEtheric) reported

    @louisclack @NatWest_Help @santanderuk Absolutely terrible. Thank goodness I was still able to withdraw the cash. Guess the banks will stop that at some point?

  • Themechaguy MechatheTecha (@Themechaguy) reported

    @mrslaurenhealey @santanderuk You aswell? I'm having the same problem, can't make any payments online

  • DilbertDave Dave Carson (@DilbertDave) reported

    Wasted trip into town today to deposit a cheque into @santanderuk Exmouth - checked the Saturday opening times on their site only to find it closed when I got here. #fail

  • peetyf Pete (@peetyf) reported from Carlton on Trent, England

    @santanderuk Please sort your ATMs out; Mansfield #broken, Arnold #broken. Thank you

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • SallyannBetts Sallyann Betts (@SallyannBetts) reported

    Come on @santanderuk I’ve spent 30 minutes holding already, for a 6 minute call, and now 18 minutes with the phone just ringing out to the Mortgage Dept. #pandemic #covid can no longer be used as an excuse for crappy customer service @financialombuds is this acceptable?

  • TarquinTweedle Tarquinius Tweedle (@TarquinTweedle) reported

    @santanderuk Locked out of account at a crucial moment and told to contact help desk but no one answering the phone. Total nightmare! 😖