Santander

Is Santander down in Crewe, Cheshire East, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crewe, Cheshire East, England 11/24/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • timmul01 timmul (@timmul01) reported

    @santanderuk Does Mike Regnier think it's ok to block someone's online banking solely for making a payment, and then require waiting in a 70 minute call queue to even discuss fixing it?

  • WernerBunt1 Werner Bunt (@WernerBunt1) reported

    @santanderuk what is happening with your mobile app. Can’t log in on my phone. Second day running

  • ukmovienews ukmovienews (@ukmovienews) reported

    @santanderuk @BBCNews HELP! I have been constantly receiving letters for the previous owner, last 11 years, and I would return to sender. I eventually opened one and it was a demand. What do I need to do so you stop sending them to my address? I DO NOT KNOW THIS PERSON!

  • timmul01 timmul (@timmul01) reported

    @santanderuk @santanderukhelp You have blocked my online account for no reason and the ONLY way you'll let me fix that is via a 70 MINUTE phone queue. Disgusting service. Get enough staff. I need to pay for things - it's Christmas.

  • siannieski Siannieski 💙 (@siannieski) reported

    @santanderukhelp @santanderuk being bothered by a phone call from "Santander" numerous times today. Obviously not replying to them but will sharing their number help in the #fishing world?!

  • MrB_West Ben West (@MrB_West) reported

    @santanderuk phoned your current account customer services and my partner assumed to be female when I use the term ‘partner’. It’s just frustrating having to explain that it’s actually a male when I call. You’re not the only bank, but it’s nearly 2022... sort it out!

  • velo_2004 velo (@velo_2004) reported

    @santanderuk online banking down?

  • Gramoss Grammoss #FBPE (@Gramoss) reported

    @santanderuk As you don’t value customer security, I was scammed yesterday by someone using your numbers. I’m dedicating this morning to calling you, but as it’s now PM & I’m still on hold, do you have any other suggestions?

  • loumacgregor louise macgregor (@loumacgregor) reported

    Santander really have the worse customer service and I don't think they care! @santanderuk

  • Keown11Mc Joey Mac (@Keown11Mc) reported

    @santanderuk I hope Mr Regnier is able to fix the appalling treatment of customers without blaming the pandemic on the Co.s disgraceful and unacceptable call waiting times