Santander down? Current status and problems in Cranbrook, Kent, England

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  Steve E (@steveinmarden) reported 56 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eliud kaguangi (@EKaguangi) reported 5 minutes ago

  @santanderuk what is the problem with accessing online banking when abroad as currently in kenya and not able to and the phone is taking ages to be answered - frustrated customer.

• 
  Mags Sanders 💙 (@MagsSanders) reported 6 minutes ago

  @studio_co_uk @santanderuk I used my bank account to pay for goods that I haven't had , can you help with getting a refund ? Its been 35 days

• 
  dan (@danny2520) reported 7 minutes ago

  @santanderuk no communications or guidence to warn me of these new charges? Being abroad is hard enough, as well as communicating back to UK to resolve these issues, is again time and money for me. Please can I ask that we are fairly treated and diverse as stated on the Covenant.

• 
  Miss Penny Longstocking (@pennylongstckng) reported 7 minutes ago

  @santanderuk seriously guys... even the NHS app runs without issue and here you are, a bank cutting customers from their money.

• 
  Gemma Harris (@GemmaHa24502185) reported 10 minutes ago

  @santanderuk are such a joke!!! 😡 Same problem for 2 weeks Same failed " we've fixed it now it's all working " for 2 weeks More inconvenience and terrible / rude customer service for 2 weeks 😡 With no sign of anything improving or being put right! 😡

• 
  Karan Shetty (@karancfcshetty) reported 11 minutes ago

  @santanderuk disappointed with your banking system opened my account 2 times got closed on ots own both times and either nobody in the staff has an idea about what is the problem or they are just not bothered to help out. Disappointed stressed out .

• 
  flygirl (@ThorntonRigg1) reported 11 minutes ago

  Maddie's just had an email from @santanderuk asking for the nature of complaint and phone number. Total incompetence. Where's the professionalism? Where's the customer service? @santanderukhelp #santandershambles 🙄

• 
  flygirl (@ThorntonRigg1) reported 13 minutes ago

  ... I have spoken to your so called help line on several occasions. You are a disgrace. #santandershambles @santanderukhelp @santanderuk

• 
  💖SophieThompsonSuperFan💖 (@Support4Sophiex) reported 16 minutes ago

  @santanderuk The app is still not working properly!! Do you know when the issue will be fixed?? Thank you.

• 
  Dave Bond (@Davidjbond) reported 16 minutes ago

  @santanderuk I've been trying for 3 days now to pay my cc bill on your website but keep getting the same 'cannot complete your request' error. Live chat couldn't fix and phone queue for ages. Bill due tomorrow. Please suggest what I do?