Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 02/10/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Website (23%)

    Website (23%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk what an absolute disgrace. 42 mins on hold to be told you can't give an ETA on when I can access MY money. What happened to TCF? @financialombuds @MoneySavingExp

  • livethedream134 A Simmons (@livethedream134) reported

    @santanderuk According to your website card payments are working but this is false card getting refused for contactless payments.

  • KaranWilkes Karan Wilkes (@KaranWilkes) reported

    @scousekev36 @santanderuk My Apple iCloud payment was refused by Santander this morning and I can’t update my card details! Seems to be an issue with Santander. Typical!

  • hantskentflyer Brett 🇩🇪🇬🇧 (@hantskentflyer) reported

    @santanderuk Had no issues about 0800

  • noodledoodle123 nikki (@noodledoodle123) reported

    @santanderukhelp @santanderuk not able to access my money or account. So embarrassing when at a till to try and pay for food shop. Why has this happened again? May need to consider moving accounts after this. No updates or apologies and can’t get through on the phone #shocking

  • Lawriew65 Cambus Blackcat (@Lawriew65) reported

    @santanderuk well done on your utterly farcical "system errors". No public announcements, no acceptance of responsibility, no service, you're a total disgrace. Even your advisers on the phones are left embarrassed. Pathetic excuse of a bank, again 🤬

  • XxLadyClaireXx Claire (@XxLadyClaireXx) reported

    @santanderuk Yes, can’t get online. I’m out for lunch today, am I going to have problems paying with my card??

  • AnnLatimer3 Ann Latimer (@AnnLatimer3) reported

    @santanderuk hi your website has been down this morning, I transfered money from my santander account to my lloyds current account and money hasn't appeared, did it as immediate payment, where has it gone?

  • LegendaryMullet Jack (@LegendaryMullet) reported

    @santanderuk I’ve just attempted to pay my rent by card and the payments stated “declined” so I attempted again and same again declined then for lesser amount, this time successful. Check my bank and all have been debited! I’m £900 down now!

  • TheOasisPoolBar Brian prescott (@TheOasisPoolBar) reported

    @santanderuk Your customer service phone lines are a piss take..