Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 12/19/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkBurleyUK Mark Burley (@MarkBurleyUK) reported

    @santanderuk I am trying to talk to your team regarding my mortgage balance but they do not reply and the bot on website does not help - can you help please

  • muttsnuts501 Martyn Turner (@muttsnuts501) reported from York, England

    @OfficialKP180 @santanderuk I had a similar problem with Barclays mate couldn’t pay it in without converting it to pounds first..take off their commission is wasn’t worth paying in😡

  • ianrileyENG Ian Riley (@ianrileyENG) reported

    @santanderuk We have been on hold now for 57 minutes. You are currently experiencing a high number of calls apparently. Why is that? You had the same issue yesterday- and last week. You need more staff. You will certainly be losing a customer at this rate. Unacceptable. Give u 5m

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Don't bank with @santanderuk I been with them years and there service just gets worse and worse . U think u could report your card missing right . Order new card right . Not at santander as they kept their staff ignore phones ringing trust me

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderuk Still waiting for you to answer the phone!@ Is anyone working today? #santanderarenotatwork

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @ostarmer @santanderuk I’ve been a customer since their Alliance and Leicester says, so it was extremely disappointed and disheartening to experience what I did (then again, it shouldn’t be about loyalty, just about doing the right thing)

  • mrwilkinson1839 mw (@mrwilkinson1839) reported

    @santanderuk appalling customer service from santander consumer finance, on hold for 1 hour trying to talk to someone and gave up.

  • mayte10000 May (@mayte10000) reported

    @santanderuk need help with one of your subsidiary who's not letting me withdraw money from my account!

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

  • Gayleh3000 Gayle hall (@Gayleh3000) reported

    @santanderuk on hold to your consumer finance for am hour and half already! Also trying your online chat and that's been an hour! Not something I can do online need to speak to you but also working till 5 so can't ring later! Shocking