Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 01/17/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MomentOfForever Katrina (@MomentOfForever) reported

    @santanderuk your systems are unhelpful, language inconsistent and customer service poor. Setting up online banking should not be this difficult. 0/10 - would not recommend.

  • hols_xo HGA ✨ (@hols_xo) reported

    @santanderuk hi, I need a closing statement for my help to buy isa. I think I may have already received this but need again - is it possible to obtain a copy via email or in branch?

  • Sam28761592 Sam (@Sam28761592) reported

    @santanderuk complaints department is a joke no help at all just calling digital team a liar and not assisting no duty or care or due diligence at all #avoid #nosupport

  • lollyt45 Lauren Turner (@lollyt45) reported

    Why has @santanderuk sent me a text saying they’ve cancelled my Apple Pay. Seen other people have the same problem ??? @santanderukhelp

  • Claire_pov Claire Pov 🇺🇦 (@Claire_pov) reported

    @santanderuk terrible customer service yesterday and you really don't support older people. A lot of 80+ years like my Mum don't do online banking (have you seen their phones) and your staff repeatedly say go to the online banking app and then leave you with the ipad in store

  • tooner2401 Mark Burton (@tooner2401) reported

    Could @santanderuk care any less about my issues? Nope #dontcare #attitude

  • vix_avi Vicki McGrann (@vix_avi) reported

    Absolutely SHOCKING service from @santanderuk Don’t bother banking with them. They can’t manage a simple request, tell lies constantly and waste my time. Absolutely livid! 😡

  • jackieleitch Jackie (@jackieleitch) reported

    @santanderuk just spent an incredibly painful 30 mins on chat trying to get answer to simple question- how to set up SO to pay off cc. Seems a tricky question as I just have error my end. Why can’t it be done on the app

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • Liane0712 Liane (@Liane0712) reported

    @santanderuk just been turned away from Aspire lounge terminal 1 Manchester as my Lounge Key wouldn't work and they were saying it's another £20 membership. This has never happened before, very embarrassing. Select customer fed up!