Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 02/20/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BullTrading_101 Bull Trader (@BullTrading_101) reported

    @santanderuk My payment has been rejected twice and Froze my account. Waited 40min on hold then spent 20min answering security questions. Finally sorted only to find payment got rejected again and once again acount frozen. Now been in hold for 50min. Joke of a service!

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk do you even listen to your customer service calls? If you do, why don’t you learn from them? #poorcustomerservice

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    @santanderuk 5 back to 1 failure to help failure to call back and failure of duty to help a terminally ill patient. These are just some of the points I will be telling news papers if not sorted by end of this week if they are interested of course. But enough is enough.

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    1week, 3 calls and still I can’t access my @santanderuk bank account

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    Once again on social media about a company’s failure to help a terminally Ill person my wife @santanderuk failure to help Helen is by far shocking and upsetting, phoned last Wednesday and they said they would call back and yup you guessed it they never here is brief reminder.

  • LunaNotreally Not Luna Lovegood 3.5% 🖤 🌿🏴󠁧󠁢󠁷󠁬󠁳󠁿 🎪🇪🇺 (@LunaNotreally) reported

    When you can't sleep at 3am because @santanderuk are preventing your mum from getting the urgent care she needs because they're so slow in doing paperwork despite being told why its urgent. Don't bank with them is my advice.

  • PippaLainSmith Pippa Lain-Smith (@PippaLainSmith) reported

    @santanderuk As a longstanding customer, went into your Norwich branch to open an account for my son. Turns out you need an appointment. Fair enough. Next appointment: July!! What???

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp @firstdirect @santanderuk Absolutely shocking telephone service with Dan who just made excuses after excuse for your poor service & when I pointed out your poor customer service record threatened to terminate the call. A complaint has been raised. Diabolical.

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp 59% service compared with @firstdirect at 90% 🤔 clearly not only me having problems with @santanderuk

  • SusieRamroop Mindset Coach Susie Ramroop - writes on leadership (@SusieRamroop) reported

    @santanderuk can you help? I have been trying to get through via phone and keep getting cut off. I can't use my online account as my query is about an action you took upon account closure. Can I converse by message on here please?