Is Santander down in Cranbrook, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Cat Davies
(@KittyCointreau) reported
God @santanderuk - can you fix your site so people can pay credit cards again? It's been broken a week now & your phone service is 👎! Then paid from my other banking app & getting text after text saying I need to pay! I've been trying & have! it's like you dont want me to pay!
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Gary Winter
(@HinckleyGaz) reported
@santanderuk Didn’t believe all the hype around the lack of customer service from Santander. However based on recent events I can only assume I was wrong and everyone else was right. The credit card recent acquired will be settled ASAP and cancelled. Awful service.. #neveragain
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transformation peopl
(@4be0f8aaeefe4e1) reported
@santanderuk @santanderukhelp #Santander wky is communication and customer services at your company so bad ? 👎
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Snap!Media
(@SnapMediaCo) reported
Memo to @santanderuk - instead of paying millions to Ant and Dec to appear in your TV ads, why not invest in some more customer service staff and keep your current customers happy?
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Chris
(@Chris_________M) reported
from
Bristol, England
@santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.
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Torralion
(@DavidLe37137721) reported
@santanderuk guys, COVID is no longer and excuse for poor processes and customer service. I’m literally having to move my house into a storage unit because you guys can’t hit a print button (as emailing isn’t for you yet). Hugely disappointed.
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semps
(@msemps) reported
@santanderuk we are due to move house on Tuesday. You promised our solicitor yesterday, that they would receive a fax today confirming funds to be released on Monday. No fax. She called and was told, "there's nothing I can do"... Removals booked everyone ready to go, please help!
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Cookie
(@Cookie32243716) reported
@santanderuk I've applied for an account and got email on Monday to say it was now up and running. One slight issue, i haven't been given sort code or account number. How long will it take to get those details
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TimothyAlcock
(@TimothyAlcock) reported
Banks are always shut when your not at work, no wonder they are closing branches down. They are even shut on bank holidays... takes the mick. @NatWestGroup @santanderuk
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nic
(@azadass) reported
@santanderuk received a text asking me to call about on issue on my account. On hold for 20 mins then line goes dead