Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 12/11/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nicky67 Nicky67 (@nicky67) reported

    @MorganBroadcast I’m so sorry what a terrible thing to happen to you. don’t give up try every avenue. Have you thought about your local paper or even the bigger newspapers. This is absolutely disgusting of @santanderuk I wish you all the luck in the world in getting your money back

  • thejamestay James Taylor (@thejamestay) reported

    @MorganBroadcast I’m a @santanderuk @bancosantander customer. Concerned at this story in terms of the treatment of a customer and the underlying security failings…

  • ErinRW05 E r i n 🌻 (@ErinRW05) reported

    @MorganBroadcast My god Charlotte no wonder you’re off your food this is ******* horrific!! I’m so so sorry this has happened. I hope you have support around you and I will follow you to keep up to date with this shame on @santanderuk

  • Jon_Ayre Jon Ayre (@Jon_Ayre) reported

    @EwanToo @santanderuk Sounds like @santanderuk seriously sucks here. Banks have a fund for this type of thing. It's essential for banks to maintain trust in the electronic payment ecosystem or their whole model falls down & to do this thefts like this need to be quickly refunded with minimum publicity

  • CommonSense245 Edward Ratnam 🇬🇧🇪🇺🇺🇳🎩 (@CommonSense245) reported

    @MorganBroadcast So sorry for you after reading your nightmarish experience. Maybe those Money programmes in the media can help? Really bad services from SantanderUK.

  • jeffefc1878 J (@jeffefc1878) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I doubt this will help but As an ex-Santander employee… they’ve reset your online banking because they have access to your phone so they’ve gone “forgot log on details” entered in your card number and changing the 5 digit security number as OTP is sent to the phone 1/2

  • Maggiepeggy36 Margaret 💙 🕷 (@Maggiepeggy36) reported

    @MorganBroadcast So awful for you. I hope you get full compensation from @santanderuk All good wishes to you.

  • kaydavies34 Mrs D. (@kaydavies34) reported

    @MorganBroadcast Oh My God! This is so awful. This could happen to anyone and @santanderuk are acting terribly. I hope you get your money back and move banks!!! Can highly recommend @monzo x

  • eljmayes Edward Mayes (@eljmayes) reported

    @MorganBroadcast I had terrible issues with the Lincoln branch of @santanderuk a few years ago when a manager went into my account and changed my direct debits without my knowledge. Never did get an apology from said manager. I hope you get things sorted quickly.

  • JudyWeb92176381 Judy 🇺🇦 🦖🌹 #NHS #ClimateEmergency #RejoinEU ⭐ (@JudyWeb92176381) reported

    @MorganBroadcast Charlotte, I'm so sorry - what a devastating experience. Don't give up - @santanderuk have treated you abominably and they mustn't be allowed to get away with it. I suggest you contact BBC Radio 4 @Moneybox - they have investigated a lot a fraud and might be able to help.