Is Santander down in Cranbrook, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sheila kirkby
(@kirkbysheila28) reported
@santanderuk is there a problem with the app because Face ID isn’t recognising me and when I type in my pin nothing happens?
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Kayleigh Johnson
(@Kayleig82798738) reported
@santanderuk absolute joke Santander customer service is been contacted regarding complaint I raised yet still on phone now to a random advisor who is repeating herself and making out it's my fault for raising a complaint in first place. All I want is 4 u to pay my charges
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connor.jeanes
(@jeanes_connor) reported
@santanderuk so from going into the store and you telling me that I can do everything I need over the phone, to organising a call, and for you to not actually call me. Which service does actually ******* work?
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Lukey P
(@lpimages_luke) reported
@santanderuk You have notified my you are closing my business account without giving any reason, when I called and requested to keep ot open until the new financial year (as I have invoices pending) The op just repeated the date it will be closed! Awful customer service!
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Siobhan Rose
(@siobhanroses1) reported
@santanderuk I’m at my wits end with your technical support desk. A transation was sent to the ‘back office’ 7days ago for a 48hour investigation. Since then I’ve travelled to a branch made lots of phone calls and I still am locked out of my accounts. #CustomerService #terrible
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Anna Nutherthing
(@nutherthing) reported
@santanderuk @santanderukhelp WHY have you still got your 16 month out of@date switch offer described in your website and why is it top of the Google search??? This mislead me and no doubt countless others into the rigmarole required to switch when we could have gone elsewhere.
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Aaron Bowater
(@AaronBowater) reported
Very panicked after stressful call with @santanderuk cycles. App says bike not docked. Bike now not at dock. Phoned to report and threatened with hundreds of pounds worth of charges and fines. Use this service twice a day to commute and cannot believe how they treat customers
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alison m
(@aj1_uk) reported
Spent a long time today supporting dad opening accounts on @Nationwide online banking. Their platform is awful, as bad as @santanderuk . Not intuitive at all, customer journey clunky, and changes not real time. he’d already wasted 2 hours trying to sort it on his own
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Suzanne
(@Suzanne36833894) reported
@pervlens @MetroBank_Help @santanderuk Omg I wouldn’t the app for metro bank regularly goes down and there is no access to anything! It was fine for years but the last few months have been shocking
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Clive Husselbury
(@CliveHusselbury) reported
@dr_irfan_malik @santanderuk No, they are all terrible for both business and personal accounts. Also they employ so called 'business advisers' with no experience of anything at all to basically sell to you.