Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 01/08/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (15%)

    Login (15%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • calumjmack Calum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@calumjmack) reported

    @Flaneurble @Easy_As_He_They @santanderuk That was very well publicised at the time and McPartlin was remorseful, took time away from the public eye and took the time to fix it. Very little publicity on Boy George 🙄 just because you are a gay man does not give you a free pass. I say that as a gay man.

  • YSzipbanned Jack (@YSzipbanned) reported

    @sen_j59 @santanderuk best is @firstdirecthelp Never contacted on twitter but their phone line support is incredibly good.

  • Londoncarpetst3 Londoncarpetstore (@Londoncarpetst3) reported

    @santanderuk Pathetic customer service, after being on hold for an hour and a half at 5am in a different country. I spoke to two different advisors who haven’t got a clue, pass me on to another advisor and the phone cuts off. Unbelievable.

  • Duke_of_Pork Petri Dish (@Duke_of_Pork) reported

    @sen_j59 @santanderuk I find @santanderuk awful. I have a terrible on-going problem with them and cannot see a way our of it.

  • sen_j59 Seán O (@sen_j59) reported

    Am currently on the phone to @santanderuk and am already waiting more than 30 minutes to speak to an adviser. Does anyone use a bank or financial services company that provides a decent customer friendly service??? Asking for a friend!

  • Gillyhbean Gillian (@Gillyhbean) reported

    @santanderuk there is a problem accessing my account from the app. Is this just me or a bigger problem? Any idea when this will be resolved?

  • shankleychamp Stan's Mum 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@shankleychamp) reported

    @Easy_As_He_They @Flaneurble @santanderuk This is not hypothetical. I was present. It was at the old Walsgrave Hospital in Coventry in 1991. And you are an offensive stain on humanity for making such a stupid and inconsiderate statement. So you can take a ******* seat you utter ****. Sit down and shut up

  • littlechickpea1 Little Chickpea (@littlechickpea1) reported

    @IrvineWelsh @santanderuk have THE worst customer service of any company I’ve dealt with. I don’t bother to ring anymore, I just take the hit.

  • RJProduction3 Andy (@RJProduction3) reported

    Congratulations @santanderuk blocking a disabled persons bank card without advising. They’ve then been left with no money on 2 occasions. They’ve been given numbers to ring but can’t get through. There partner has had to make 100 mile round trip on 2 occasions as he’s working

  • RobRonsson Robert Ronsson (@RobRonsson) reported

    @sen_j59 @santanderuk My wife is currently in dispute with @santanderuk. Can never get through on the phone in less than 45 minutes. When she does she talks to junior staff who don't understand the issue and a more senior call-handler is never available to sort it. They are appalling.