Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 12/27/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick2512 Nick Stern (@Nick2512) reported

    @santanderuk Have you got problems this morning logging onto the Santander app on the iPhone please ?

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp @santanderuk u need to be embarrassed by your service …. Been on hold 2 hours cut off by yourselves …. Now told I have 15 mins for someone to pick the phone up passed first phase of sercurity …. This is appalling

  • PodChilli TheChilliPod (@PodChilli) reported from Oldham, England

    @santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?

  • Mandy1701 Mandy Rowlatt (@Mandy1701) reported

    @santanderuk I wouldn't give you a penny your customer service is appalling #answerthephone

  • Mikey105uk Mikey 🇪🇺 (@Mikey105uk) reported

    @santanderuk is your website working? Everytime I try and do anything it kicks me back to the log in page.

  • liz_glartworks Greenleaf Artworks (@liz_glartworks) reported

    Come on @Tesco and @santanderuk don't you care about customer service. So disappointed with your lack of empathy. You took two payments out made me go overdrawn and then couldn't even apologise for the stress or loss of work caused. #ShameOnYou #rubbishservice

  • SirMoyoOni ìlù Bàbà ♟ (@SirMoyoOni) reported

    @santanderuk keeps giving my well over 70 years old mother loans in 10s of thousands! That she literally gives aways and stopping her from retirement! Awful awful from santander! Something must be done to fix this!!!!! @financialhelpuk #ineedyouradvice

  • ruth_lawlor Ruth Lawlor (@ruth_lawlor) reported

    @santanderuk hi I need help with a human being and not a robot please. I have a payment to Sky that they have taken twice. They cannot help me and you can't either because the payment is pending. Can you please let me know what to do please

  • markpullen Mark Pullen (@markpullen) reported

    Another day of cr@p ATM service from @santanderuk #Halifax machine not accepting cheque deposits. Wasted journey & means having to travel miles because not app deposit yet available. Poor service

  • terryWebb Terry Webb (@terryWebb) reported

    @santanderuk locked out of my account for 48 hours, despite speaking to customer services and the account being unblocked!