Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 02/14/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Whales0fWallSt WhalesOfWallStreet Channel (@Whales0fWallSt) reported

    @walletapps @santanderuk no, but the banks need support because they are about to be replaced by Crypto exchanges...

  • bookster54 wendy brown 💙 (@bookster54) reported

    @santanderuk ok, after 4 hours on the phone over 5 calls, 2 Twitter staff, 6 call staff all unable to action refund despite seeing the error. 2 dispute refs, 1 complaints ref and no promised call back I've emailed consumer help at the Guardian and copied you in. #santanderuk

  • TravellingMP MP TRAVEL - Sheffield (@TravellingMP) reported

    @santanderuk @AskNationwide best service out there imo, everyone helpful and never any mistakes! 👍

  • yeovil1962 Philip Westlake (@yeovil1962) reported

    @santanderuk 3 months to get 130.00 no chance. Had an account with you but you wouldn’t give us a mortgage. Went to another bank and absolutely no problem. Need to look after people better

  • KateKtam Kate (@KateKtam) reported

    @santanderuk Any idea why your online banking won’t allow me to request my log in details and why it’s taking over 45 minutes for your staff to answer calls when trying to sort it out? Desperately need access and have no way of doing it.

  • KatieDaines82 Katie Daines (@KatieDaines82) reported

    @santanderuk been waiting three weeks for paperwork to come out to remortgage and now on the phone for 40 mins and nobody has picked up! I will be going elsewhere as your customer service is terrible!!!

  • jyaems Jyaems 🍥 (@jyaems) reported

    @santanderuk Closed my Santander investment hub account years ago and still get emails about it so clearly the account wasn't closed properly... after I had already gone through multiple complaints for various problems.

  • alan_marshphoto Alan Marsh 💙 (@alan_marshphoto) reported

    @santanderuk No thanks you shut mine down hadn’t used in a while. Still had some money in a account. The staff on the counter were not even interested. You never even had a staff out branch front 😡

  • dollyholly1610 Holly Haystead (@dollyholly1610) reported

    @santanderuk @santanderukhelp I have tried multiple times to get through to your call centre, I am running out of time to sort a balance transfer **** up that means I have double the amount I wanted to balance transfer on my Santander card! Impossible to sort out online as well!

  • IanJFincher Ian J. Fincher (@IanJFincher) reported

    @santanderuk Can't stand Ant and Dec, so why waste my money with you when you pay those two ridiculous fees for **** advertising.