Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 12/31/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cindyhsetc Cindy HerramanStower (@cindyhsetc) reported

    @santanderuk absolutely dreadful service with your call centre. Waiting ages on behalf of my elderly father then asking him questions that he ABSOLUTELY had to answer before you would speak to me. He couldn’t hear or understand what the questions were. He’s 81 and disabled FFS!

  • cyclist13 Paul the Cyclist,car/van driver/pedestrian/pleb (@cyclist13) reported

    @santanderuk Just spent 20 mins on the phone to your NON answering call centre, all lines are busy, any reason why you font have sufficent staff to answer the phones, seems to be a things lately with banks, abysmall service.

  • Deeznutzwoody David Wood (@Deeznutzwoody) reported

    @santanderuk You can't tell people what to do with their money. This is exactly why the centralised system is broken. We earned it

  • nikitacastrorjs nikitacastrorjs (@nikitacastrorjs) reported

    @santanderuk You guys just depleted a top up of 15GBP and gave me no solution. We are in the fckn digital era, why do I need to make stupid phone calls of more than an hour to access my hard-earned money?

  • PWaccoe PaddyWaccoe (@PWaccoe) reported

    @santanderuk what a shower of **** Santander is. My mum is 93 she can’t hear and doesn’t do internet banking. I rang to order her a new cheque book. I verified who I was and had all my mums details and they wouldn’t do it. They don’t understand GDPR. Pathetic set of jokers 🤮

  • jellywellys99 Jan. H. T (@jellywellys99) reported

    @santanderuk hi what happened to the incentive payment to switch account I've waited over 3 months and still nothing or should I just switch back as I've been lied to??????????? How many other customer have you stolen from other banks and still not paid this incentive too?

  • woolhatwoman woolhatwoman (@woolhatwoman) reported

    @WarphobblerKaz @santanderukhelp Ooh. NOT good, Kaz. @santanderuk and their help bods need to see what's gone wrtong xxx

  • nicedeepbreath Nicky Lambert 💫 (@nicedeepbreath) reported

    @santanderuk Please employ more people - 3 days - 4 hours mostly on hold listening to awful music - no call back when promised. Problem remains unsolved- Really frustrating!!!!! Please listen to your customers , your one member of staff must dread picking up the phone .

  • davidvikingflag David drury (@davidvikingflag) reported

    @santanderuk are your call centre’s working from home , ive rang afew times now and 1 they dont listen to why ive rang and 2 i was on for over 15 mins on hold . Seems to me people need to get back into offices or have cameras on to see people are actually working

  • FeralMother44 🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼 (@FeralMother44) reported

    @AdrianBethune @santanderuk Oh no!! Beyond frustrating - we used theHalifax’s mortgage services with no issues and moved in August - hope it can all be fixed for you xx