Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 03/21/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NoHopeOfDebate Where is the country heading. (@NoHopeOfDebate) reported

    Absolutely shocking service from @PostOffice & @santanderuk. You adapt your life to suit the changes the banking industry makes and use the post office to post a cheque into my account. It never arrives (Day 7) I politely ask the post office for advice and get told

  • MATTSETCHCREATE Matt Setchell (@MATTSETCHCREATE) reported

    @santanderuk Seriously cannot believe this level of shocking service! Constantly on hold, no answer and get cut off! You’ve blocked my account and I cannot use my card!

  • thomas_jaki Thomas Jaki (he/him) 🇪🇺 (@thomas_jaki) reported

    Today (day 7) I finally got access to my @santanderuk account again. No notification, apology or anything. Instead a mortgage repayment on the account for an already fully repaid mortgage with them!

  • janemiltonfood Jane Milton Limited 🇺🇦 (@janemiltonfood) reported

    @santanderuk trying to talk to someone about my business account as waited over a month for a response. I have hung on phone today for 20 minutes and got cut off while it was still waiting to be picked up. Your chat appears not to be working. Hard work being your customer!

  • CrystalTheatre_ 𝙲𝚛𝚢𝚜𝚝𝚊𝚕 𝚃𝚞𝚛𝚗𝚎𝚛-𝙱𝚛𝚒𝚐𝚑𝚝𝚖𝚊𝚗 (@CrystalTheatre_) reported

    @santanderuk I have given my evidence to be photocopied several times as well as emailing it and yet it’s not on the system every time I phone to check the progress of this happening. You have let me down as a customer with 4 promises to get this done being left unfulfilled

  • nckdnks Nick Danks MIPM (@nckdnks) reported

    Can i just say, its bad enough that @santanderuk closed hundreds of branches around the UK but also having the ones that are left closing at 3pm is absolutely terrible for #smallbusinesses. Seriously considering moving #bank as you are not the best for businesses any more. 😡

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

  • VulpixLux Lux 💙☺️ They/Them (@VulpixLux) reported

    @RiderLAK @santanderuk Pretty sure its lack of staffing. That's the problem with my local Santander anyhows

  • fantasypgatour fantasypgatour (@fantasypgatour) reported

    @santanderuk Objectively the worst bank in the country and should have been closed down ever since the scandal where they didn't pay out money to the customers of bereaved relatives, one doesn't expect much integrity from a bank but Santander really take the cake.

  • MsTweetiePye Tweetie Pye (Knight of the Ream - by the copier) (@MsTweetiePye) reported

    @santanderuk I'm trying to sort out my existing @santanderuk finance but keep getting an error code and told to ring. Tried to phone and spent 2 hours over last two days but still can't get through. What is the best way to speak to someone and get payments sorted?