Is Santander down in Cranbrook, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Longmore
(@DrJlo29) reported
@santanderuk @santanderukhelp so I present at my local branch and queue with my small human to open an account for said small human. Told (rudely) that I need an appointment. The next appointment is November. NOVEMBER. Utterly shocking service, & from my own bank?!
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Itachi
(@Itachi2193) reported
@shelaghw31 @santanderuk It's the new SCA (strong customer authentication) rule that came in. All retailers will now have to verify their customers on online payments. Check your number/email is upto date with your bank.
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Dame Janie B 🇺🇦
(@smudgeroo2016) reported
@Strickomaster All of the above but still got turned down for a mortgage as @santanderuk said my school was closed!
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General Smiley
(@Jimmydeeping) reported
@santanderuk Help. I have been holding in 2 Q's today for 50 mins after you blocked access to my account on Saturday when I tried to pay a bill. You cut me off after 30mins on Saturday too. Why!!! I just want to access my account for heavens sake. I cant work and wait in your q's
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Sarah
(@Sarah44291773) reported
@santanderukhelp You have provided incorrect information. You said depends on how late. @santanderuk gives the credit score agencies this information on a customer if they are 1 day late. Without advising the customer. T&C's are just not cutting it. Call a customer, send a letter.
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk totally unacceptable Santander. You must be the most useless bank I've ever come across. No wonder I can't access the 5,000 euros in my spanish bank either, and you've let people take money from it that shouldn't be taking money from it. Where's Mr Bostock so I
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Tinie Tempest ⚒️
(@FabienTempest) reported
@santanderuk Could someone please DM me? My Online banking service won't let me upgrade my account and the Livechat function isn't working either.
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Sophie Scott
(@SophieTScott) reported
@santanderuk absolutely appalled by your lack of customer service. Can’t get thru to report fraud. Been on hold for hours on end. What a joke.
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MatrixAnalysis
(@Fran115MW) reported
@firstdirect @santanderuk should be working to get my final research project sorted, and hopefully pass that to move on to my final piece of work before I finish on 6 June. At this rate I will be throwing 4 years of study down the drain because of your actions Santander, so Mr Bostock, get
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk @firstdirect this is the absolute pits Santander, you have no reason whatsoever to block my request to switch to First Direct. My account is in credit. You froze my account for no good reason for 6 days, you've admitted you were in the wrong effectively, which