Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 12/10/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MrAshleyNBest1 Mr Ashley N Best (@MrAshleyNBest1) reported

    @santanderuk I just can’t believe you managed to do an update yesterday without messing up everyone’s accounts and cards! Loyal customers should be getting £130 just for putting up with the repetitive problems each time you update the app

  • InnTooned Tooned Inn (@InnTooned) reported

    @TheSplendidFox @santanderuk I switched to the COOP , not a fancy high street bank , but they seem customer friendly.

  • Gaviidae_UK Gavia Immer (@Gaviidae_UK) reported

    @santanderuk I've been with Santander for years, but I am no longer impressed with what passes for customer service. Unless you have one of the few simple problems they have been trained to solve, and enjoy being on hold for hours, don't even bother calling.

  • ChloeMarieWD Chloé Marie WD (@ChloeMarieWD) reported

    @santanderuk Been with you for 24 years how about loyalty cash back just for being a loyal customer?

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    @santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!

  • KetamineMr MrKetamine (@KetamineMr) reported

    @SWAINY72 @santanderuk No banks offer loyalty bonuses mate, only sign ups. There's no benefit for existing customers to leave their current banks usually unless they're awful, hence why banks offer sign up bonuses

  • Iheartsprouts1 Iheartsprouts (@Iheartsprouts1) reported

    @samjones5000 @santanderuk I closed mine down 12.50 amonth, I didn't get much bk .. i was told I had to have a buisness account but by law actually you dont have to.

  • ScotsFitbaFan FitbaFan (@ScotsFitbaFan) reported

    @santanderuk Just a shame you have closed a large proportion of your branches & folk can no longer access a branch locally.

  • MartyDaStoner Marty.aka.Mr-P (@MartyDaStoner) reported

    @santanderuk Ummmmm yer an get charged every month for have a account with you lot no thanks stick with my fee free bank account plus can’t use your **** cards in most cash machines. No thanks keep it

  • Jimmybogeyman James James (@Jimmybogeyman) reported

    @santanderuk Santander can **** right off, firstly they overcharged us by a long way for home insurance but worse was when we asked for a mortgage break due to funds during covid and were in other words told to **** right off. Thankfully I'm doing pretty good now but no thanks to Santander