Santander status: access issues and outage reports

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  Steve E (@steveinmarden) reported 47 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Burger (@jonathoncloud1) reported 5 minutes ago

  @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

• 
  Carolyn Eley (@CarolynEley2) reported 8 minutes ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service

• 
  FootFan (@mhoney1234) reported 8 minutes ago

  @PolitlcsUK Hey @bankofengland - time to lower the base rates so my @santanderuk stop ripping me off. Inflation at 2.8% but the banks are offering a 5.5% mortgage. The profiteering off working people in this country is abysmal.

• 
  Francis Kinsler (@fdkin1) reported 9 minutes ago

  @santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡

• 
  subconsciouscyclist (@subconsciouscyc) reported 14 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

• 
  mariam (@elghwliyah) reported 18 minutes ago

  @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

• 
  Dave Moss (@DavidMoss315) reported 20 minutes ago

  @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

• 
  Shirley (@SJacks61) reported 21 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  dazz ii am (@dazzgedd73) reported 27 minutes ago

  @MrMikeStanton @santanderuk Terrible Bank, over 40 Years been with them, time to leave

• 
  cookaburra (@weyheylad) reported 29 minutes ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help