Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 11/26/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Louplatt2 Louisa (@Louplatt2) reported

    To add insult to injury I’ve attempted to call again this morning - several times - and they just continue to put the phone down and cut me off #ridiculous #santander #poorcustomerservice @santanderuk @santanderukhelp @MartinSLewis

  • KateHollis14 Kate Hollis (@KateHollis14) reported

    @santanderuk I am very upset with the service I have received from you this evening. Charging me inappropriately, calling me by the wrong name, unable to help and passing me on to call up when the line is shut. #CustomerService

  • CyclingGrass Cam Grass (@CyclingGrass) reported

    Don’t ever get a mortgage from @santanderuk @santanderukhelp They are awful. The days pass the weeks pass and they define incompetence.

  • Angrybot73 Disgruntled (@Angrybot73) reported

    I’m really upset by dreadful decline in @santanderuk customer service. They’ve screwed up my address change

  • jamie69465798 Truth (@jamie69465798) reported

    @santanderuk I can no longer physically bank with santander, the worst opening hours for your branches makes it impossible for me to attend any branch. 0930hrs - 1500 hrs. You're becoming lazier and lazier and this is just ridiculous for customers. I'm switching.

  • farzana_sophia farzana 🧚🏽‍♂️ (@farzana_sophia) reported

    @santanderuk why is ur customer service so awful, worst ever bank i’ve banked w 😭😭

  • robbie_higs Rob Higgins (@robbie_higs) reported

    @santanderuk your customer service is truly horrendous. Nobody has a clue what’s happening. I spend half my time on hold, the other half being passed around only to be cut off. Best part is I’m only at account application stage, what the hell will it be like when you have my ££!!

  • fridge_girl Lisa-Jayne Cook FInstR FWES 💙💛🌈🌱 (@fridge_girl) reported

    @santanderuk can you help with this please ? @premierinn are not responding

  • AndreaInSurrey Andrea 🇪🇺⭐🔶🌹#GTTO#FBPA🍷😊#RejoinEU#FBPE (@AndreaInSurrey) reported

    @santanderuk I've been trying to extend the term of my Santander mortgage but it is has taken so long and been handled so inefficiently that I no longer qualify as the ONS qualification criteria has changed. Appalling service.

  • VMildew Victoria Mildew (@VMildew) reported

    @santanderuk apparently the block on my account has been removed but then they said that yesterday. Please convey to your mysterious “back office team” that I will be moving to another bank as soon as I can. I would hate to take them by surprise and end up destitute - again.