Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 01/18/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jimanthony62 Jamesiiboy (@jimanthony62) reported

    @MorganBroadcast @santanderuk This is appalling - however the PIN number issue reminded me of a radio program I heard earlier this year. One of the journalists mentioned she knew how the scammers in this case could access PIN numbers from stolen cards but obviously didn't broadcast it - I will send you link

  • hotgemMGMT CLAIR 🎵🍄✨️🎵💓 (@hotgemMGMT) reported

    @MorganBroadcast Utterly horrific, and tbh I am not surprised at @santanderuk, their service has always been awful imho, really hope you get your money back.

  • Fumbi29 Sabinah Johnson (@Fumbi29) reported

    @santanderuk do the right thing by @MorganBroadcast I’m a customer & ur treatment of her is deeply concerning. Your app is insecure if a thief can bypass the security. Needs fixing ASAP & she needs reimbursing.

  • PaulLongden8 Paul Longden (@PaulLongden8) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Go to Google and type in email CEO. This might help

  • baron_lee Lee Baron (@baron_lee) reported

    @MorganBroadcast @antanddec are ambassadors for @santanderuk maybe they could help put a bit of pressure on them to adjust their moral compass?

  • John_Guy1 John Guy (@John_Guy1) reported

    @MorganBroadcast Absolutely appalling customer services by @santanderuk and @VirginActiveUK and they should be ashamed of themselves. Its not like you go oh here my bag, I will place it for it to be stolen bye. Disgrace.

  • ORIoliver Irena 🇺🇦 (@ORIoliver) reported

    @lanalon @MorganBroadcast @santanderuk After gruelling series of phone calls, and an afternoon in the bank in person, and despite being put off many times, friend got most of her £4000 returned. But far from apologizing for all the errors, bank still withholding some of the amount she lost.

  • vicgilmore ViC Gilmore (@vicgilmore) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Charlotte DO NOT GIVE UP. This shenanigans from the thief/thieves is exacerbated by the Banks lack of care to You the customer/victim. Check, check & double check. If asked to go to a branch to show I.D take more than you need. Good Luck.

  • sjheditor Sam Humphreys (@sjheditor) reported

    @MorganBroadcast God, I’m so sorry. I have debit and credit cards with @santanderuk and this is horrific. Is there anything I or anyone else can do to help?

  • gg41r Gertrude Puddleduck (@gg41r) reported

    @MorganBroadcast My heart goes out to you. You have been hugely let down by @VirginActiveUK and @santanderuk. Id be taking them both to civil court. They will not like that.