Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 11/26/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BurnsideNew New_Burnside (@BurnsideNew) reported

    @santanderuk You could ditch your account fees. That would help with the cost of living crisis.

  • pendolinodriver Ex-pendolinodriver (@pendolinodriver) reported

    on the phone all day @santanderuk because of you lost a car sale and customer service lies. I own my car you have it as being on finance. I have never had it on finance

  • Jaimesm89767698 Jaime smith (@Jaimesm89767698) reported

    @santanderuk Worst bank ever! Haven’t been able to access my account or use any of my money for 2 days now. Absolutely unacceptable, I’ve won a bit of money from a legit company which could easily be proved through a simple Google or Facebook search! Treating your customers like criminals

  • Treelinius Benjamin Treeline (@Treelinius) reported

    @parkx19 @santanderuk Same issue with me. All my cards. Been on hold now for 20 minutes. They are having issues obviously, but really useful for us that they apparently dont know anything about it.

  • Fabish Ally Fabish (@Fabish) reported

    @santanderuk been trying since 2.07 to talk to someone. It’s now 3.47, worst customer service ever

  • becca_beaumont Rebecca Beaumont (@becca_beaumont) reported

    Been on hold waiting for someone to speak to me about my card for nearly an hour now😡 @santanderuk @santanderuk @santanderukhelp I’ve used online help but they said to call

  • tenagibson Tena Rebecca Gibson (@tenagibson) reported

    Is anyone else who has a @santanderuk account, forever having to either order a new card or it stops working because you don’t enter your pin enough? So so annoying. Literally no other bank does this.

  • joarm1971 Jo (@joarm1971) reported

    @santanderuk how do I close my children’s accounts? Can’t get a branch appt till April and phone lines to busy so have to call back tomorrow. Is this what happens when you close branches. Shocking service

  • NewNormal22 NoNewNormal22 (@NewNormal22) reported

    @santanderuk How about you hire more staff? Leaving a 'customer' 50 minutes to make a bank transfer is appalling service, truly appalling.

  • Pmi1gate Paul Milgate (@Pmi1gate) reported

    @parkx19 @santanderuk I have two cards for two different Santander accounts and both were declined yesterday along with Apple Pay. Card machine said ‘referral a’ and me not shopkeeper had ever seen that. He tried his card as I said it must be his machine and it worked. Must be Santander issue