Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 02/05/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IanDavidMiller1 Ian David Miller (@IanDavidMiller1) reported

    @santanderuk your customer service is ******* appalling

  • AitchyG Aitchy G (@AitchyG) reported

    @santanderuk My debit card is being refused by an online transaction. Is this to be expected at the moment with the problems you are experiencing.

  • noodledoodle123 nikki (@noodledoodle123) reported

    @santanderukhelp @santanderuk not able to access my money or account. So embarrassing when at a till to try and pay for food shop. Why has this happened again? May need to consider moving accounts after this. No updates or apologies and can’t get through on the phone #shocking

  • rachael668 rachael Booth (@rachael668) reported

    @santanderuk when will your systems be working again , still can’t get money out of the machines , already spoke to someone after being on hold for 45 minutes and they’re still not working !

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • MrBHarvey1 Mr B Harvey (@MrBHarvey1) reported

    Problems with @santanderuk again - this time I cannot raise a dispute despite a company taking my money and not delivering…wonder why🤔

  • zen_sensie zen_sensie (@zen_sensie) reported

    @santanderuk just tried to deposit cash in a machine but told it can't take cash due to covid. Can cashline machines get covid?? Surely with less branches open the machines can be boxed daily and contents stored for 5 days and actually help you customers to do their business.

  • anitabroadcast Anita RH (@anitabroadcast) reported

    @santanderuk Appalling service

  • Deepdiver47 I'm deep,really deep (@Deepdiver47) reported

    @santanderuk @santanderukhelp WHAT ARE YOU DOING?!?!? Todays service is a disaster, money leaving, not arriving, connections constantly dropped, services on line then offline - SORT IT OUT!!

  • JodyMeredith7 Jody Meredith (@JodyMeredith7) reported

    @santanderuk I cant transfer money from my Santander account to another bank to pay Bill's??? I need to do this asap.never had any issues before.whats the point of online banking if it doesnt work?????