Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 01/15/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DonSmeelo Q (@DonSmeelo) reported

    @santanderuk does the mobile app support scanning cheques?

  • kidcronx lauren furey (@kidcronx) reported

    @santanderukhelp Problem not resolved. Was told a goodwill gesture of £50 would be paid into my account last week, it hasn't been. Can't use card. Can't make transfers. @LloydsBank please take me back! After 17yrs with you I moved to @santanderuk and it's been terrible since day one!!

  • RyanMcVeigh96 Ryan 'Ry' McVeigh (@RyanMcVeigh96) reported

    @santanderuk Help please!

  • PaulFbraai PaulF (@PaulFbraai) reported

    @santanderuk trying to make a loan application online and your site keeps crashing and so tried calling and that doesn’t work either. The tried using chat function and response was no one is available. How do you actually get hold of anyone????

  • JWHW69136651 JWHW (@JWHW69136651) reported

    @economistimpact @santanderuk Missing an aggregative balance sheet within a legalized institutional frame and a full regulated mobil functional market for endogen distribution in this regard makes the whole issue to a disaster and a lie.

  • shardlow_john John Shardlow (@shardlow_john) reported

    @santanderuk please, when are you going to add back the ability to view pending payments in the Android app?!?! It's a rrpita logging into the website only to be directed back at the app to approve the web login. Ridiculous!

  • cogitator99 colin (@cogitator99) reported

    Has anybody tried to phone @santanderuk Fraud. 3 times I called, and the line shut down after ringing for 20 to 30 minutes. When I got through several days later I was told the 3 people who told me new card was on the way or blocked were wrong, and the old card was still active.

  • carmel61905477 carmel (@carmel61905477) reported

    @santanderuk is there anyone at Santander who actually wants to help a customer?? So far the simple answer is no!!!

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderukhelp @santanderuk You have now kept the pensioner I told you about in limbo for 3 weeks with no access to her pension in her account to pay for food and heating. You must be so proud of yourselves!

  • TenTinyTweets Ten Tiny Tweets (@TenTinyTweets) reported

    @santanderuk @santanderpb Just had to jump through hoops of fire & answer mny questions with bright lights in my face (might be exaggerating there!) to transfer money from 1 acct to another!! Keep up the good work & don't change. a) It'll slow down my spending! b) My ££ are safe!