Santander

Is Santander down in Cranbrook, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranbrook, Kent, England 02/24/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • davymartin346 Paddymartin346 (@davymartin346) reported

    @santanderuk waited on four separate days for over 20 min each on your fraud line without answer. This is appalling. With this level of customer service can you give me any reason why I shouldn’t change banks?

  • olafrecords Olaf Finucane (@olafrecords) reported

    @santanderuk block my accounts and I’ve been holding for 30 mins for your “help desk” which I’ve been directed too. This is not acceptable. #Santander #rubbishservice

  • carolmichael carol ferrary (@carolmichael) reported

    @santanderuk @santanderuk current account is being held hostage. Red tape and 16 hours after a promise of lifting the block, still no access!!’nn

  • carolmichael carol ferrary (@carolmichael) reported

    @santanderuk thank@you for acknowledging the issues where you fell short of your service. Thank you for the decent compensation

  • LynneDelph Lynne Delph💙 (@LynneDelph) reported

    @santanderuk I’m not having a good day! Froze my cards whilst on holiday, unfroze yesterday, but they are still Frozen 🥶 Spoke to Customer Services, who say there is no restrictions on my cards, they don’t know what’s happened…….Meanwhile, I have no CARDS send help

  • NTDBA Nikos (@NTDBA) reported

    Good afternoon @santanderukhelp, @santanderuk Why your service is so #rubish? I am waiting on a call for 1.5h now after you have blocked my account. Would you like to provide support or are you out of business? #badservice #poorservice

  • _joshnosh_ josh sams (@_joshnosh_) reported

    It amazes me that traditional banks are still around. My new @santanderuk card. The letter says use vertual assistant to activate. It tells me to log in. 15 mins on the phone, lady tells me I can't log in because I dont have account details. #incompetent

  • steve_till Steve Till (@steve_till) reported

    @santanderuk @santanderukhelp Is there a problem with internet banking? Am having trouble logging into my account. Entering pass number then it’s just whirring round.

  • JohnCla66342981 John Clark (@JohnCla66342981) reported

    @santanderuk losing a Ukrainian refugees documents and cancelling a bank account application form! Take a bow on the worst customer service… #customerservice #complaints #homesforukraine

  • arrchargaming Arrchar (@arrchargaming) reported

    Absolutely ridiculous of @santanderuk @santanderukhelp you've cancelled cards before their expiry dates. Dispatched a 'replacement' card 23 days AFTER you've said you would leaving us no access to our money to buy our shopping. With oh go into branch with photo id.