Is Santander down in Cranbrook, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Roach
(@xiledlanc) reported
@santanderuk poor service this week. Blocked my account (assume due to some savings being moved) and on third attempt to speak to someone this week and failing due to HUGE waiting times #frustrated
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#BLACKLIVESMATTER
(@OmisoreAbi) reported
@santanderuk the app is not working?
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James Murphy
(@JamesMurphy767) reported
@santanderukhelp OK. Thanks. So how long should the average customer expect to wait before a call is answered? Publish the corporate target....? @santanderuk @TheFCA
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Mary Meacham 🌻
(@MaryPlanAhead) reported
@santanderukhelp Yea and they were supposed to benson the no I was told to call. Service @santanderuk is disgusting.
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Dr. Jacqueline Wabara
(@WabaraPR) reported
@santanderuk Unprofessional Scott in customer complaints tried to stop me from complaining about him using condescending terminology & gaslighting techniques during a call.He initially said I couldn't complain about him & then said the SLA for a response takes up to 8 weeks .
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f dejahang
(@drfereydoun) reported
@santanderuk 2.0 Your customer service frontline (your customer service frontline 2nd person) hung up on me!!! After that failure, I had to go trough the whole agonizing process. 3rd customer service front line was exception, she valued my time, she had a pleasant attitude and very helpful.
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The Runway Media
(@MediaRunway) reported
@santanderuk I’ve been on hold to your fraud team for hours and can’t use my business account. Please can you help?
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nornirongirl14
(@debbie14022) reported
@teaguestar @santanderuk I had same issue about 30 mins ago started with a scam text rang customer service not concerned in the least
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Kevinna
(@weemetj) reported
@santanderuk is the app down ? Havent been able to login since last night !!
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Michelle Wilson
(@Michell90432207) reported
@santanderuk is there a problem with the app this morning??