Is Santander down in Connahs Quay, County of Flintshire, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Connahs Quay, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Connahs Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Connahs Quay, Wales
Latest outage, problems and issue reports in Connahs Quay and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Arbuckle
(@SharonArbuckle) reported
Revolut Card has been frozen for 48 hours, have dealt with multiple Chat helpers on the App, still can’t access. @RevolutApp this is ridiculous. I got a new debit card from @santanderuk which seems to have confused them. I’ll go back to keeping money under the bed @MartinSLewis?
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paulo
(@P1Photography) reported
@santanderuk ive gotta santander account, ive never really used it much, however thought id start using it & transfering money, so tried to login as i have login details and it wnt let me login
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NickMoyes
(@NickMoyes) reported
Over the last two weeks I’ve been on hold to @santanderuk for a total of 3 hrs, 30 minutes and counting. Change that ******* awful tune that you guys force on your customers!!!!
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joe
(@joestevens442) reported
@santanderuk does@anyone ever call Santander at a time when they haven’t got high call volumes. Clearly they never have enough staff to deal with customer queries. Why is the average wait time in excess of 45 mins Getting sick and tired of this extremely poor bank
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Martin 🏴
(@MartinAbell17) reported
@santanderuk can’t get through on the phone to complain. Not driving miles to my nearest branch and you provide no facility to complain on line. Poor customer service
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Blue and Shots
(@Bluelion2007) reported
@santanderuk 50 minutes on the phone to ask why my card is not working. Still waiting for someone to answer, time to switch banks I think
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G
(@Georgeyboy27) reported
@santanderuk @santanderukhelp worst customer service I’ve ever experienced. Got people trying to commit fraud on my account and I can’t get through to any c*nt On hold for over an hour. Utterly useless
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Jonathan R
(@drjonathan77) reported
@Luisa47132714 Just spent 58 minutes on the phone to @santanderuk trying to get something done! Menu, music for long long time, spoke to somebody, couldn't help, transferred to Fraud dept, long long wait with music, long conversation with endless "security" questions, finally got it done....
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joe
(@joestevens442) reported
@santanderuk gave up friday gave up Saturday trying to call the bank no staff equals no customer service