Santander status: access issues and outage reports

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

• 
  louisa hardy (@lou26chris) reported 32 minutes ago from Sudbury, England

  @santanderuk after holding for over 20 minutes you cut me off 😢😢 I need to get a message to an advisor I saw this morning in my local branch . It is to do with closing my kate fathers accounts down .

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AK (@ghatispeaks) reported 4 minutes ago

  @santanderuk hey Santander. Why does it take so long for your security dept to reply??? On Friday tried for 40 minutes and now already for 30 minutes. What is the problem???

• 
  StarmerOut (@ForeverScept) reported 5 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  Liv ✨ (@OliviaD150) reported 9 minutes ago

  @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢

• 
  Pumblechook (@pumblechook) reported 10 minutes ago

  @santanderuk what ridiculous chat service on the mobile phone app! I used the chat service yesterday afternoon.... it was replied to this morning! Completely unacceptable and unprofessional service!

• 
  AP (@andyparsons3) reported 13 minutes ago

  @santanderuk that’s almost 2 full days of you blocking access to a bank account I pay to use and still no updates, I’ve emailed you and you have responded. It’s clearly too much effort for you

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 13 minutes ago

  @santanderuk Then after updating my details I go on the app & you’ve cut off my mobile banking access so I have to do it all again 😡

• 
  Nicolas Tennant (@TennantNicolas) reported 14 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh

• 
  BigBadBob (@Bobbadbig) reported 15 minutes ago

  @MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves

• 
  Hendondave (@Hendondave) reported 15 minutes ago

  @1Nicdar Banks have forgotten that they are there – first and foremost – to serve customers. Of course, what they do is make grotesque profits. I had to have dealings with @santanderuk at the start of the month and it was an awful experience. Even worse, they didn’t care how upset I was.

• 
  clayton king (@king_clayton) reported 17 minutes ago

  @santanderuk All I want is my personal id - to try and log in - can’t use it if I cannot log in. Your chat id diabolical and feels like youve gone cheap on development where it foesnt understand basic info