Is Santander down in Cirencester, Gloucestershire, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cirencester, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at Santander
Santander is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Login (26%)
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Website (11%)
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Transactions (9%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Cirencester, England
Latest outage, problems and issue reports in Cirencester and nearby locations:
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DiddleK
(@DiddleK3) reported
from
Upper Rissington, England
@santanderuk trying to pay my credit card online, keep getting a error message, been like this for day's, little bit of help please.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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GeoffreytheFlexuralCat
(@GeoffreytheC) reported
@MorganBroadcast @santanderuk Contacted bank. After a while told the story from 3 years ago when they didn't intervene. The rep checked. Said thar "couldn't determine whether pin used or not". To this day, I have no explanation how they were able to use my stolen cc. It should be impossible. 4/x
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Gill
(@gilld008) reported
@MorganBroadcast Sorry this has happened. Check insurance for items away from home. Can police assist gym investigation, CCTV, who has access to customer records. So many people mentioned the banking app pin @santanderuk how can you assure customers?
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GB
(@Relko67) reported
@PaulBar81542561 @MorganBroadcast @santanderuk This is the question. How did they unlock the phone then access the app ???
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Alaric Hobbs
(@AlaricHobbsArt) reported
@MorganBroadcast Sounds bloody awful! I hope you get some sort of justice. I also will never go near @santanderuk or @VirginActiveUK now!
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penalisedsaver
(@penalisedsaver) reported
@MorganBroadcast It shouldn’t take @santanderuk until this morning to notice the outrage. They appear still not to have commented yet? @santanderuk please tweet instructions of how customers can disable the ridiculous App feature allowing access to PIN info.
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Olivia
(@OliviaJamisonH) reported
@MorganBroadcast This is awful. I hope @santanderuk do the right thing
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Louise Hurst
(@Lousincs85) reported
@MorganBroadcast @NeilMackay78 @santanderuk I’m so sorry to read this. Santander have been horrific dealing with my mum after she was scammed out of £15,000. Long story but she is now going through citizens advice bureau-if you have no luck, it might be worth talking to them-super helpful, free service. Good luck 🤞🏼
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Lagatha Lothbrok
(@LagathaLothbrok) reported
@MorganBroadcast @santanderuk @VirginActiveUK Charlotte I am so sorry to hear what has happened to you. This is truly awful and such appalling service from Santander and Virgin Active. Both organisations need to do the right thing and provide the customer service you desperately need to resolve this horrid situation.
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Deb W
(@Deborahw37) reported
@ians_robots @MorganBroadcast @santanderuk When it happened to me the bank decided my pin had been harvested from a cashpoint or till, by" over shouldering" /electronically. A gang was working in the area, one sleuthing pins, one, stealing bags, one cloning cards and a team spending.£5k in 10 minutes, bank refunded me.
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Jude Butler
(@nelltent) reported
@whyteuk @VirginActiveUK @santanderuk Just been reading the thread. Shocking read and customer neglect on every level. Virgin security has let her down and then Santanderuk has been irresponsible, negligent and totally disinterested to help this lady. Her life is now just about recovering her lost money! Appalling