Santander status: access issues and outage reports

Problems in the last 24 hours in Cirencester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cirencester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cirencester, England

Latest outage, problems and issue reports in Cirencester and nearby locations:

• 
  DiddleK (@DiddleK3) reported 6 minutes ago from Upper Rissington, England

  @santanderuk trying to pay my credit card online, keep getting a error message, been like this for day's, little bit of help please.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elaine (@l4_esm) reported 6 minutes ago

  @santanderukhelp @santanderuk 2 hours on hold now. Facebook chat told me to call tomorrow as you close at 6! Does that mean you stop working at 5?!?!

• 
  misskizzylew (@misskizzylew) reported 9 minutes ago

  @santanderuk I have been waiting since June for fraudulent account in my name to be resolved. Now affecting Expedia score. Impossible to get through on phone and no updates given. Who can resolve?

• 
  Buyers Report (@BuyersReport) reported 13 minutes ago

  Trying to obtain a refund from a seller that supplied goods not fit for purpose @santanderuk I believe they are stalling so as to run down the clock. Should I inform them I will make a s.75 claim if they do not refund the money forthwith? Should they be entitled to any time?

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 16 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  Mebs (@1Mebz) reported 17 minutes ago

  @santanderuk disgraceful service from Santander. My account has been blocked just because I got a credit card. Even though thats been approved I am being harassed for my personal documents. I have never heard of a stupid process like this. Customer service have no clue. Im stuck!

• 
  Rob Charlton (@charltones) reported 20 minutes ago

  @santanderuk Why is phoning you the only way for me to give some feedback on a recent customer service interaction? Why can't I email or fill in a form? Feels a bit last century. Do you want a fax?

• 
  sarah walker (@walksher) reported 21 minutes ago

  @AskPayPal (support) say as they can't take money from me I'll have a negative a/c with them. @santanderuk, Theresa and Phil in particular, have been AMAZINGLY helpful and are ready to do battle if needed. Be warned - just because it's @PayPal doesn't mean it's safe. 3/3

• 
  Matthew Cotterill (@cotterill_matt) reported 24 minutes ago

  @santanderuk Hi guys. How do I access your new Boosts? The website says my session has expired and there's nowhere to log back in.

• 
  Old_Crusty (@Old__Crusty) reported 31 minutes ago

  @santanderuk @santanderukhelp why does the website say that I can call up to 8PM when all help stops at 6PM

• 
  Elaine (@l4_esm) reported 33 minutes ago

  @santanderukhelp @santanderuk WORST customer service ever. Over an hour on hold. Eventually someone connect and then says he needs to transfer and i'm back on hold! For another hour on hold,still holding On line chats are useless. This is the third time i've had to contact