Santander status: access issues and outage reports

Problems in the last 24 hours in Cirencester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cirencester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Cirencester, England

Latest outage, problems and issue reports in Cirencester and nearby locations:

• 
  DiddleK (@DiddleK3) reported 23 minutes ago from Upper Rissington, England

  @santanderuk trying to pay my credit card online, keep getting a error message, been like this for day's, little bit of help please.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  . (@Midnight_x83) reported 8 minutes ago

  @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

• 
  rhoda roberts (@adhorstrebor) reported 11 minutes ago

  Was told by @santanderuk that they have age discrimination and disability discrimination policy, just not on their website!! Disgusting how those who cant or dont want to use technology are being treated by these banks. Fully intend to take @santanderuk to ombudsmen #agediscrim.

• 
  Elizabeth Tillyer (@ElizabethT34440) reported 13 minutes ago

  @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

• 
  AP (@andyparsons3) reported 15 minutes ago

  @santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service

• 
  Garry Peat (@RidgewayRam) reported 16 minutes ago

  @santanderuk what the hell is happening with Cahoot? Just opened an account and it has opened 19 accounts and still going? Had to spend 40 minutes on the phone to close the first 9 down but have now given up. Very stressful and concerned about a scam

• 
  AP (@andyparsons3) reported 18 minutes ago

  Under FCA’s Consumer Duty @santanderuk UK has a duty to avoid causing foreseeable harm and provide timely support. +4 hours locked out of a fee-paying account over a small euro payment, with zero communication, fails both tests. Formal complaint logged. @financialombuds @WhichUK

• 
  bex (@viewsofa42yo) reported 20 minutes ago

  @santanderuk @TSB I get you’re trying to protect me but wtf. Surely a system where you authorise a payment and then withdraw is better than me losing out on a show that’s quickly selling out in the USA. Really pissed le off as I wait and miss out

• 
  AK (@ghatispeaks) reported 22 minutes ago

  @santanderuk hey Santander. Why does it take so long for your security dept to reply??? On Friday tried for 40 minutes and now already for 30 minutes. What is the problem???

• 
  Ian Melville (@irmelville) reported 24 minutes ago

  @santanderuk how the hell is someone supposed to get any help.. phone call.. on hold for ages... online chat... passed off to await someone.. for ages... your X help address.. no response... this is appalling

• 
  Tara H (@tarahils) reported 24 minutes ago

  @santanderuk absolutely awful customer service, no one is interested in trying to help track down lost money. Will be putting in a complaint and moving money elsewhere 😤