Santander status: access issues and outage reports

Problems in the last 24 hours in Chipping Norton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chipping Norton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Chipping Norton, England

Latest outage, problems and issue reports in Chipping Norton and nearby locations:

• 
  DiddleK (@DiddleK3) reported 32 minutes ago from Upper Rissington, England

  @santanderuk trying to pay my credit card online, keep getting a error message, been like this for day's, little bit of help please.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 5 minutes ago

  @santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.

• 
  BigBadBob (@Bobbadbig) reported 6 minutes ago

  @MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves

• 
  Edward Terry (@iamedterry) reported 8 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 9 minutes ago

  @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

• 
  Urmston Meadows (@UrmstonMeadows) reported 10 minutes ago

  @santanderuk Now Sandi has completely gone offline with "technical issues". You could not make it up. 40 minutes on hold and now this.

• 
  fiona landmann (@fifi758) reported 14 minutes ago

  @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

• 
  Ilikefilmme (@Ilikefilmme) reported 16 minutes ago

  @santanderuk Can you please furnish me with a direct number or email address 4 the vulnerable customer team please as 1 of your staff members insisted on asking my dying mother 2 tell her the last payments she made as a security check even though she was itold thats not possible

• 
  Michael Cleaver (@macleaver7) reported 18 minutes ago

  @santanderuk has the worst customer service I’ve ever dealt with…..

• 
  AP (@andyparsons3) reported 23 minutes ago

  @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

• 
  AP (@andyparsons3) reported 28 minutes ago

  Terrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now