Santander

Is Santander down in Carlisle, Cumbria, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Carlisle, Cumbria, England 03/05/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

  • oliverwarnes Oliver Warnes (@oliverwarnes) reported from Carlisle, England

    .@santanderuk not happy with service for a chargeback. Your team keeps asking for the same already provided.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • djbeach73 Dan B (@djbeach73) reported

    @jameseonline @santanderuk @santanderukhelp wudnt b so bad if cud just leave old one as is & open new issue a/c but they won’t allow U to (unless cud open new issue in partner/joint names?) bye bye #Santander savings leavin U now

  • SionWilliams Sion Williams (@SionWilliams) reported

    @theginreaper @GoogleUK In the end I managed to order one, but my credit card company (@santanderuk ) blocked the payment and Google cancelled the order! Needless to say, I'm gutted as I still don't have one on order!! All Google help could suggest was order the white one 🤢

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp @santanderukhelp @santanderuk Another hour on the telephone waiting. Still no answer. 6 hours over 7 days waiting for someone to pick up the telephone. How can you possibly defend this customer service?

  • jca8155 Jonathan Abrahams (@jca8155) reported

    @santanderuk absolute nightmare dealing with your security team. Over 2 hours of my life wasted with 5 phone calls. Appalling service!

  • metcalfjan Janet Metcalf (@metcalfjan) reported

    @santanderuk I have spent 30 minutes this morning and 55 minutes this afternoon on hold re a blocked account! Both times cut off!! How do I get help??

  • KellyLD11 Mrs KLea D 🖤❤️ (@KellyLD11) reported

    @santanderuk I can't get on my banking app. I've asked for new login details via post over 6 weeks ago and still haven't recieved; I cannot use my card online at all now... Please can someone help?

  • pexlis_ George Pechlivanidis (@pexlis_) reported

    @santanderuk @santanderukhelp you’ve sent me a letter to activate an online account I never applied for. It’s impossible for non-customers to speak to anyone at the bank as I need to complete the ID&V process but not a customer.

  • 1977pandora Jacqui SmethurstTodd (@1977pandora) reported

    @santanderuk 2/2 it is discriminating against the deaf and hard of hearing. Really Santander your service is awful!

  • hoodedpigwoman hoodedpigwoman (@hoodedpigwoman) reported

    Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.

  • wintersprinter Wintersprinter (@wintersprinter) reported

    Waiting for an @HSBC_UK agent on telephone for half an hour now - and I’m inside a branch where nobody seems able to help. Thank God my main account is with @santanderuk