Santander

Is Santander down in Carlisle, Cumbria, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Carlisle, Cumbria, England 02/05/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

  • oliverwarnes Oliver Warnes (@oliverwarnes) reported from Carlisle, England

    .@santanderuk not happy with service for a chargeback. Your team keeps asking for the same already provided.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • meandKevinJones Lisa Jones (@meandKevinJones) reported

    Outrageous customer service from @santanderuk

  • laversreval Sophie Lavers (@laversreval) reported

    @sainsburys The bank have referred me back to you with an authorisation code. Does anyone actually want to take responsibility for this and help me get my money back or am I doomed to a future as a ping ping ball? @santanderuk @sainsburys

  • Raffs21882091 Fem Friedan (@Raffs21882091) reported

    @santanderuk Online banking is down

  • Richinns Richard Inman (@Richinns) reported

    Hi @santanderuk. So you block me from transferring money out of my account. Block me from accessing the account online and then hang up on me when 30 mins elapses on me waiting for you to answer my call to your fraud department?

  • elletaylor2016 Elle Taylor (@elletaylor2016) reported

    @santanderuk I'm trying to register for online banking but keeping getting this message "Please ensure you complete all fields marked with *" - but they are all completed. Please can you help as I need to be able to access my account!

  • gothbotherer Joe - A Carbon Based Lifeform (@gothbotherer) reported

    @lukeaaronmoore @santanderuk Been with first direct for years and can't fault their customer service.

  • rujhansaxena Rujhan Saxena (@rujhansaxena) reported

    @santanderuk i’ve been trying to call the help centre for 30minutes. Because i’m having trouble logging into my online account and The chat service is of no help too. Why is the helpline service so slow. I’ve been wasting my time just to speak to someone about my money!!

  • marthaotoole1 Martha O'Toole (@marthaotoole1) reported

    @santanderuk @santanderuk is your app down? I can’t get into my current account. I put in my security code but it doesn’t take me to the next screen. This has been going on for days now. Can you help please before I switch banks

  • gracie6home "Grace" (@gracie6home) reported

    Second let down of the day. @SantanderUK I requested a contactless disabled card. Was sent a normal one. As I don't have your app (no smartphone) told (via online chat)I have to go to my local branch. Local Branch closed some months ago! Tried phoning hung up after an hour.

  • SeanTuaima Sean Tuaima (@SeanTuaima) reported

    @santanderuk I am a very new customer to Santander Bank UK and I have already had problems trying to register for online bank, I cannot get my Password and security registered or accepted over numerous attempts, please can someone help me with this?