Santander

Is Santander down in Carlisle, Cumbria, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Carlisle, Cumbria, England 12/07/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

  • oliverwarnes Oliver Warnes (@oliverwarnes) reported from Carlisle, England

    .@santanderuk not happy with service for a chargeback. Your team keeps asking for the same already provided.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • pinksw Tracy Woodward (@pinksw) reported

    @santanderuk we are trying to SPEAK to someone in your ISA managers team. Their telephone number is nowhere to be found. We are financial advisers, not clients and need to actually speak to someone. Please help

  • NillySutton Nilly Sutton (@NillySutton) reported

    @santanderuk I can’t log onto online banking on the app. Is there an issue?

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @ComplainingCow Internal bias. Companies such as @santanderuk take away your complaint and Investigate It looking for points to self mitigate instead of looking at from customer perspective.

  • HStodd89 Hannah Griffith (@HStodd89) reported

    @santanderuk My phone was robbed out my hand this evening so need to change security details & lock the app. The only way I can login online is 2FA using my phone.. or your bot keeps telling me to call you... How do I go about this without a phone please?

  • tinsongemma Gemma Geoghegan (@tinsongemma) reported

    @santanderuk I’ve been on hold for security for a total of over three hours (55 mins last night). I try repeatedly to get through. I’ve asked for a call back but told I need to keep trying. All I want to do is unblock my card (you won’t tell me why it’s blocked) Help. Please.

  • HStodd89 Hannah Griffith (@HStodd89) reported

    Shout out to @Barclays & @NatWest_Help for making it so easy to change my login details & lock my banking app online asap after my phone was robbed out my hand yesterday leaving me with no access to a phone🙌 @santanderuk on the other hand....

  • hd52time hd52 (@hd52time) reported

    @santanderuk This is STILL not resolved! I've been trying to make payment for days and not working! Still now! Instead of virtue signalling why don't you focus on making sure your banking function works!

  • HStodd89 Hannah Griffith (@HStodd89) reported

    @santanderuk only way I can do this is through sending secure codes to my phone for the thieves to see or giving them a call whilst having no access to a phone... It's the next day & I get an email from @santanderuk asking if they can call me to sort it out.. Good work guys👏

  • felixeemopener simon bennett (@felixeemopener) reported

    @santanderuk what’s up with the mobile banking app? It’s not allowing me to log on. All other apps working so it’s not an internet issue. Problem must be your end

  • VNekitsing Vish Nekitsing (@VNekitsing) reported

    @santanderuk Banking App is not working on iphone. Any known maintenance taking place?