Santander

Is Santander down in Carlisle, Cumbria, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Carlisle, Cumbria, England 12/06/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

  • oliverwarnes Oliver Warnes (@oliverwarnes) reported from Carlisle, England

    .@santanderuk not happy with service for a chargeback. Your team keeps asking for the same already provided.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • geordiepam Pamela Berry (@geordiepam) reported

    @santanderuk you have the longest wait times of any bank I know tried last night gave up - been on the phone since 8am still no answer pathetic - stop working from home protect your staff so they can

  • _mayy_h _mayy_h (@_mayy_h) reported

    @santanderuk is you app down it keeps saying server not responding all day. Thanks

  • elly_gov elly (@elly_gov) reported

    @santanderuk you need to sort out you customer service waiting times been waiting over 55 minutes to speak with someone @thisismoney .

  • IgorKhymky SENO (@IgorKhymky) reported

    Has @santanderuk switched over to mobile app? New debit master card is not accepted. Online banking has lost messaging, meaning no help with chat.

  • MiaChittenden Mia Chittenden (@MiaChittenden) reported

    @MoneySavingExp how do I find out if I applied for a credit card through you? @santanderuk won’t give me the £40 @amazon voucher!! Help 🙏

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England

    Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

  • Gill42413983 mancitygirl (@Gill42413983) reported

    @santanderuk “ look, just do it over the phone, that’s what we’d have to do anyway and we’ve got no appointments for three days” Jesus. Thank God I don’t bank there and thank God Mum And Dad in the 80s didn’t have to register the death and deal with this awful behaviour

  • ellie_may15 elaine murphy (@ellie_may15) reported

    @santanderuk how nice you have a new CEO… do u think he wud be interested in a customer waiting 6 working days for a call back from the mortgage dept?u say u want to help people.. absolute rubbish.. u want profit and that’s all u r interested in.. disgusting behaviour from S’der

  • mdjenksn matt jenks (@mdjenksn) reported

    @santanderukhelp Honestly, @santanderuk absolutely rubbish customer service. Conflicting information constantly, never able to speak to a person, only bots. What is the point of your branches if they can't actually do anything when I go in??

  • tinnie31 moz💤 (@tinnie31) reported

    @santanderuk can you help? @Ticketmaster have charged our daughter twice for one ticket & now she’s gone into her overdraft!