Santander status: access issues and outage reports

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

• 
  Oliver Warnes (@oliverwarnes) reported 58 minutes ago from Carlisle, England

  .@santanderuk not happy with service for a chargeback. Your team keeps asking for the same already provided.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jen Hannigan (@HanniganJen) reported 8 minutes ago

  @santanderuk Applied for a mortgage in principle online, approved with no issues, but no proof provided of this other than a confirmation number. Vendor quite rightfully unwilling to accept offer without confirmation of mortgage in principle. Now what?

• 
  Peter Oakley (@agentoakley) reported 9 minutes ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

• 
  Zoe Kennedy (@zoekennedy) reported 15 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  LouL (@LouiseLight1) reported 15 minutes ago

  @santanderuk is online banking down? Says server can’t be found???

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported 18 minutes ago

  @santanderuk @TSB SO....IF I SEND YOU THE RECEIPT AND MY BANK DETAILS, WHEN SHOULD I EXPECT TO RECEIVE THE MONEY FOR THE PHONE PLEASE???? WOULD YOU LIKE TO GO DOWN THE LEGAL ROUTE? JUST CURIOUS

• 
  JayO (@jboixo4) reported 18 minutes ago

  @santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander

• 
  C Morris (@crm_uk) reported 19 minutes ago

  @bancosantander @santanderukhelp @santanderuk Opened a Spanish account online non residential. And clearly stated British and passport etc All emails have been sent to me in Spanish. So I have no idea as I'm not ticking boxes that are in Spanish Awful customer service!

• 
  jaredowens (@jaredowens36629) reported 24 minutes ago

  @santanderuk is it possible for you to permanently block all online/card not present transactions for a debit card if a customer requests it?

• 
  Diablo (@ARRelectech) reported 26 minutes ago

  @UltraDane @santanderuk and all other banks who do this - you are a joke and should be fined millions. Its HIS money, **** all to do with you. I'd find a bank that does let you do what you want with your own money and ditch these parasites - even for worse benefits

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 27 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..