Santander

Is Santander down in Carlisle, Cumbria, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Carlisle, Cumbria, England 11/19/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

  • oliverwarnes Oliver Warnes (@oliverwarnes) reported from Carlisle, England

    .@santanderuk not happy with service for a chargeback. Your team keeps asking for the same already provided.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • johnineurope321 John (@johnineurope321) reported

    @santanderuk hello, I need a one-off cheque, is this something your staff in branch can help with? I haven’t owned a cheque book in 20 years and I don’t need a whole new cheque book.

  • fantasypgatour fantasypgatour (@fantasypgatour) reported

    @santanderuk I have been in deep emotional distress, I'm hungry, I'm embarrassed, I'm angry and most of all I am just shocked, how can the only money I have be taken from me for so long leaving me with nothing with no explanation given and literally no help provided. I just want the world

  • Bev1975 Beverly Ardabili (@Bev1975) reported

    Well thanks @santanderukhelp @santanderuk another 40 minutes holding. When I got to number one in the queue no answer for 15 minutes. No other way to contact you. Very frustrated and upset as need help immediately. In USA so can’t get to a branch 😡

  • TheWatersOfLove 🌈🏳️‍🌈Chrissy Lake🏳️‍🌈🌈 (@TheWatersOfLove) reported

    @timex Though @santanderuk, this could be your problem too. I am finding quite a few merchants online don't accept my Mastercard debit card. This is unacceptable, I think I have to change banks.

  • christeljacques christeljacques (@christeljacques) reported

    @santanderuk been asked to call your security team to verify transactions but it's impossible to get hold of anyone: been on hold for 30 minutes!

  • RossCampbell90 Ross Campbell (@RossCampbell90) reported

    @santanderuk really are the worst bank about for customer service !

  • willsines Nigel Willson (@willsines) reported

    @cymboi @santanderuk Spoke to them yesterday about this, asked why no warning, they said everyone got a text/ email,. Really! Virtually impossible to do online banking on a 4” phone Santander. I’ll await my new phone.

  • KJVilla88 KJ Villa (@KJVilla88) reported

    @santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.

  • fantasypgatour fantasypgatour (@fantasypgatour) reported

    @santanderuk to know the situation I am in and the lack of doing anything on Santander's end despite me explaining this situation to what must now be at least 6 separate individuals at the company. This business is sick in my opinion just let me access my money please!

  • karlim00 Karlim00 (@karlim00) reported

    @santanderuk @AskPayPal I've never had a problem with @AskPayPal and i've been using them for pretty much a decade? It's pretty obvious that i'm not messing around and i've had 1000s of fine payments. Worrying because I use it for streaming.