Santander

Is Santander down in Cardiff, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cardiff, Wales 01/20/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Cardiff, Wales

The most recent Santander outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomTonypandy Mobile App
United KingdomPorth Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk Still NOT working ……..is there anything You can do? I am trying to be patient but ….. Along with millions of other customers, we can’t buy the Essentials or pay bills it’s extremely embarrassing and frustrating having your card declined in a busy supermarket!

  • WolfeRidge87 wolfe ridge (@WolfeRidge87) reported

    @santanderuk still having issues with banking

  • NattyNu17 Nat (@NattyNu17) reported

    @santanderuk I'm trying to buy things online but still not working. Will this mean any out goings will not go out either? Will I be able to pay for things in store

  • BeccaPedley Becca (@BeccaPedley) reported

    @santanderuk Hi I am still having issues, will this be resolved today?

  • mollymini Judith Crossley (@mollymini) reported

    @santanderuk I cannot pay for my online Tesco shopping it rejected my card. Is this part of the problems you are having?

  • Jack20515045 Jack (@Jack20515045) reported

    @santanderuk My card is still not working.

  • jayworth4567 Jannette Worthington (@jayworth4567) reported

    @santanderuk Thus is causing me no end of problems it’s been days now when will this be sorted? As for live chat more terrible services your robot doesn’t understand anything you ask, we can’t get through to you it’s a joke

  • OfficialNolay NOLAY (@OfficialNolay) reported

    @santanderukhelp @santanderuk You need to fix this and fix this FAST. It’s an absolute joke. Ppl have got responsibilities and busy lifestyles.

  • thescruffis thescruffis (@thescruffis) reported

    @santanderuk Why are you guys saying the issue has been resolved when it hasn’t? I’ve just had my card declined twice! What are we supposed to do? Can my card be fixed if we call the helpline? Or is that just a pointless exercise?

  • helenthoday1 helen thoday (@helenthoday1) reported

    @santanderuk I am still having problems, cannot update my grocery shopping. 3 days now.