Santander

Is Santander down in Cardiff, Wales?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cardiff come from postal codes CF23.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cardiff, Wales 12/12/2025 20:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Cardiff, Wales

The most recent Santander outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomTonypandy Mobile App
United KingdomPorth Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Zain8987 Zain (@Zain8987) reported

    @santanderukhelp @santanderuk A reminder that Santander backs criminal fraud over theft from a customer proving their phone was legitimately stolen and accounts compromise. Do not bank with this company.

  • MonicaChimombo Monica Finias (@MonicaChimombo) reported

    @santanderukhelp @santanderuk worst bank experience ever! Help me make sense of why every transaction doming from the same source everytime is being held for days?

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • ScottBrerton Scott Brerton (@ScottBrerton) reported

    @santanderuk Really disappointing service from you today, my elderly mother asked for copies of a few months bank statements at your Cleveleys branch and was point blank refused, "You're not set up to be able to get them". No help offered at all. Shocking.

  • sheldonmydat If youre gonna do - do it with passion. (@sheldonmydat) reported

    If you are about to use @santanderuk for card services, think hard. Their online banking constantly brings up errors and they consistently take up to an hour to answer the phone #EPIC #FAIL

  • SteveDunn Steve Dunn (@SteveDunn) reported

    @santanderuk any chance of getting some telephone support? I'd even be happy to speak to one of those two idiots that pretend to work for you, And & Dec, or is it Dec & Ant?

  • EmmaJStrong Emma J (@EmmaJStrong) reported

    @santanderuk Hi. I'm having a good bit of trouble at the moment with my account. I can't use my card on PayPal and I can't link my accounts to @QuickBooksUK for my business. I also can't use my card in various other places. Can you help?

  • AmySharrocks Amy Sharrocks (@AmySharrocks) reported

    I also discover that @santanderuk decided to make the account dormant. I am now good friends with the lady in the Kilburn branch, but 6 weeks later I still cannot get my money returned to me, I’m not even getting called back. Don’t bank at Santander. @santanderukhelp #help 6/

  • TinaWhite36 Tina White (@TinaWhite36) reported

    @santanderuk disgraceful service today, I have been cut off twice, spoken to 5 people, rude customer service and no call back. URGENTLY need to make a payment.

  • helen_ambler Helen Ambler (@helen_ambler) reported

    @santanderuk Is there a problem with card payments? My son has tried to use his card in 2 different places in the last hour while out with friends and it's been declined, despite him having enough money. I've been in a queue on the phone for 40 mins and counting.