Santander

Is Santander down in Cardiff, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cardiff, Wales 05/09/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (15%)

    Login (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Cardiff, Wales

The most recent Santander outage reports came from the following cities: Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomTonypandy Mobile App
United KingdomPorth Transactions
United KingdomCardiff Website

Community Discussion

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Santander Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • davidcox65 David Cox (@davidcox65) reported

    @manzanotti @santanderuk I had similar problems when the #BarclayBikes started and gave up to rely on my @BromptonBicycle for years. Similar problem in #Chicago spent 20 mins at the dock feeding in details, card no. but failed at last step when they wanted a local phone number. Young people manage

  • manzanotti Paul Manzotti mastodonapp.uk/@manzo (@manzanotti) reported

    I get a reply 6 weeks later saying that it has been passed on to the @santanderuk bike app team. That was November. I've not heard back since. And I still can't login to the app.

  • thehalalham Call Me Ham 👳🏾‍♀️ (@thehalalham) reported

    @StuartJones7 @santanderuk Coutts customer service very good but also very expensive you’ll need to invest to get an account with them tho but I just got my house through them to do that or you can switch

  • benmalka Ben Malka (@benmalka) reported

    @StuartJones7 @santanderuk I bank with Revolut. Zero issues. But i am looking to move to Coutts. Service is second to none.

  • FootballThot Col (@FootballThot) reported

    @StuartJones7 @santanderuk Bare in mind I'm not shifting large quantities of money in and out. So you could of course face problems I don't

  • MARGARE70043544 MARGARET KEANE (@MARGARE70043544) reported

    @santanderuk Re last tweet Because of the appalling service I now want to close the account they initially opened but can’t! Can’t speak to anyone because I haven’t got an online ID because I haven’t reached that stage. All I wanted was to transfer an existing ISA.

  • SeeItSayItDoggo 🚄 Latimer: Doggo Express! (@SeeItSayItDoggo) reported

    @manzanotti @santanderuk @TfL Yeah the app experience is awful. So is the membership key system if you're new to it - even if you set up the CPA and request a key online, you still have to call them and tell them to post it??? The whole system is a bit of a mess

  • chriscresswell chris cresswell (@chriscresswell) reported

    @santanderuk congratulations for shutting at 2.59pm thus preventing me paying in , what other bank shuts at 3pm? Hello @firstdirect I'm giving you my money, adios #Santanderuk and your #sadandreadful customer service

  • Tatty_Bojangles Caitlin McCann (@Tatty_Bojangles) reported

    Meanwhile his @santanderuk account was dealt with within 3 days, no issues.

  • d0dgr Rodger Ruddell (@d0dgr) reported

    @santanderuk Santander is such a terrible bank. I have had access to my account blocked for a week and a half and despite lodging a complaint I haven't been contacted!