Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@teaguestar) reported
@debbie14022 @santanderuk Got a someone opening an account using my name and I am trying to tell that to kill the account. Went into the shop explaining all and said can you block n kill the account ? No you have to phone up fraud dept !!!!!!! What a ****** joke of a bank
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f dejahang
(@drfereydoun) reported
@santanderuk 4.0 You are having a laugh I will be closing ******* soon. I told the customer service the money is going to ****** EDUCATIONAL ****, and your customer service missed the word ‘EDUCATIONAL’ Kind regards DR F Dejahang
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Paul
(@teaguestar) reported
@santanderuk Tried to contact your company by phone ref a fraud and your customer service team is shocking . You can’t even report it at store level you have to contact by phone !!!!!! Madness and shocking
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Nigel Metheringham
(@nmeth) reported
The @santanderuk app "helpfully" provides "insights" on your spending. Its just informed me that payments to our energy supplier have increased. No ******* **** Sherlock!
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nornirongirl14
(@debbie14022) reported
@teaguestar @santanderuk I had same issue about 30 mins ago started with a scam text rang customer service not concerned in the least
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f dejahang
(@drfereydoun) reported
@santanderuk 1.0 Dear S********, Please, and once more, please.... I am exasperated, furious, heated...... I was on the phone this mooring {25-04-2022} from 11.30 0r 11.40 to 2.17+++ pm for a transaction. The first customer service front line failed to connect me to fraud office.
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Ben
(@gingmeas) reported
@santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.
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Matthew Stephenson
(@Matthew98464348) reported
@santanderuk @santanderukhelp 7 days with no access to my account and still no contact from the “Back office fraud team” no one including managers or in branch can help I have to sit and wait no timescale no access to my money awful service
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Kevin O'Donnell
(@kodonnell1977) reported
@santanderuk is there a problem with access to mobile banking?
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Jenny
(@JennyAudsley86) reported
Hey @santanderuk are you aware of errors with interest payments on regular savers? Mine seems unusually low.