Is Santander down in Bury St Edmunds, Suffolk, England?
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The latest reports from users having issues in Bury St Edmunds come from postal codes IP33.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (42%)
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Website (25%)
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Transactions (15%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent Santander outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Login | |
| Thetford |
Website | |
| Bury St Edmunds |
Login | |
| Thetford |
Website | |
| Thetford |
Website | |
| Bury St Edmunds |
Withdrawals |
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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simon mercer
(@mrhughjanus) reported
@santanderuk on hold for 32 minutes to customer services and still not got through - poor, very poor
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk your customer service is a joke. On hold for over an hour. Awful
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk Rubbish customer service. On hold for over an hour! How is that ok!
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk Rubbish customer service. On hold for over an hour! How is that ok!
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Charlie Chamberlain
(@CharlieC_01) reported
@santanderuk what is the best way to speak with an advisor about my new debit card not working? been on hold for over an hour and your online chat won’t help me 🤬
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RPKT1
(@RPKT12) reported
Been waiting for somebody to answer my call from @santanderuk for well over one hour now. When somebody did finally pick up, the call was disconnected (not by me). Very frustrating - is anybody working today there? No branches open locally either any longer.
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Andy Price FRSA FHEA
(@peastonprice) reported
@santanderuk Tell you what @santanderuk get someone to answer the telephone on your help line!
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Jonathan Heath
(@HeathJonathan) reported
@santanderuk @santanderukhelp your customer service on hold times are ridiculous. Why not just have a call back function?
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Roberto Real
(@robertoreal) reported
@santanderuk the most appalling user experience I have ever encountered with your registration process. Impossible to register and password creation process so complicated with no clear feedback mechanism.
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Betsy
(@SmZammas) reported
@santanderuk is it normal to be kept on hold for over an hour and half to be put through to customer services....exasperated doesn't even get close to how I feel!!!!!