Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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F L E T C H
(@fletchs_tweets) reported
Hello @santanderuk still awaiting an update! £150 compensation doesn’t quite cut it when almost 8 weeks in I still cannot use my card. Regards a very frustrated customer
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Laurence Andrew Page
(@Laurence_Page) reported
@santanderuk everytime I try to call about the fact a new debit card hasn't arrived, it puts me on hold then hangs up on me :( ... I've tried twice and once I get to a certain point it just hangs up... Please help! I have no card! :O
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Dr Sue Richards
(@Suer_63) reported
@santanderuk I'm having problems accessing banking app this morning. It says 'sorry the server is not responding', is there an issue or is it just me?
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Kareem Saïd
(@TheOnlyToffy) reported
@MontyTweeet Oh I’m talking about the rapper lol but when it comes to banking, I’m with @santanderuk and they’ve always provided a quality service 👌🏻
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inji duducu
(@injiduducu) reported
@santanderuk please be less needy. I don’t want a customer satisfaction survey every time I use an ATM
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Richard Mumford
(@richmumford) reported
@santanderuk hi I am an IFA. I have been hold for over 50 minutes. 8 am trying to help clients and run a business, I wish to try and use you but it’s clearly impossible…..
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Claire
(@CreCreDeal) reported
@santanderuk only one counter service opened at Bethnal green. We’ve been queuing for an hour..! We have old people and babies here ! Shame on your service
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Alex Waters
(@AWaters_1992) reported
@santanderuk need urgent help. My friend has LOST his bank card and phone today at blackpool beach. He knows his log in details but cant log in on my phone because you need to text his phone... Ive tried calling to cancel it and no answer. Call me urgently 07752314604
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Adrienne Levison
(@adriennelevison) reported
@santanderuk 2/2 Now you tell me my security number is not working, another inefficiency problem on your part, now have to be sent a new one. Why are you so grossly inefficient? Your staff all need retraining as do not all apply the same script.