Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 02/17/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jatt273 Jatta (@jatt273) reported

    @santanderuk worst bank ever. Trying to resolve an issue for over 2 weeks now and no one answers the phone. Disgraceful

  • EOleese EliseOleese (@EOleese) reported

    @santanderuk I called your call centre to raise a complaint and your advisor hung up on me! I am NOT happy. Service with your company is always horrendous. I want someone to call me asap.

  • ChemicalBootay dewdrop-pop 💧 (@ChemicalBootay) reported

    not @santanderuk sending me emails telling me to spend money on the high street when they're charging me extortionate rates on an overdraft they 'can't' help me with

  • DSkids Darren Skidmore Photography (@DSkids) reported

    @santanderuk If your website says the 'Managing your account' line is open until 8pm and your Mortgage account line is open to 7pm why am I getting an office closed message when I phone at 6:20pm??

  • Galrik31 Richard Gale (@Galrik31) reported

    @santanderuk I would like to complain about the attitude of your telephone call team of your consumer finance representatives. Unwilling to help, unwilling to listen...

  • FredLeopard Fred the Leopard (@FredLeopard) reported

    @santanderuk shocking service from your elves tonight, 20 minute wait to be cut off by a scouser, just after you ring me and stick me on hold fro 10 minutes.

  • WorldWideWayman Worldwide Wayperson (@WorldWideWayman) reported

    @santanderuk You've been emailing & writing about a minor issue that I believe you have caused on one of my accounts. Because you no longer seem to allow your customers to respond to your emails I have no way to do so. I will not call you for security reasons. So we're stuck!

  • SophieHynd Star Jasmine (@SophieHynd) reported

    @santanderuk @EMpoweriB @YahooFinance How are you going to rectify this negligence of your long-term vulnerable customer???

  • djkrys Krys Randle (@djkrys) reported

    @santanderuk banking app asking to confirm details or it will restrict access, i’m a DJ working in hospitality, neither are valid, please suggest “nearest” match

  • robb_masters Robb Masters (@robb_masters) reported

    If banks really want customers to go paperless, they need to put ALL their statements online, not just those since the customer went paperless. Otherwise customers have to stick to printed statements, or go back and forth from online to print. @CooperativeBank @santanderuk @mbna