Is Santander down in Bury St Edmunds, Suffolk, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (60%)
-
Login (14%)
-
Website (12%)
-
Transactions (9%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel Milford-Cottam
(@milcott) reported
Absolute joy is when you, a deaf, need to contact @santanderuk who are super inaccessible for deaf and HoH users and whose digital help assistant keeps asking you to click "Chat With Us" - which DOES NOT EXIST on the blasted website nor on the app.
-
Stuart stafford
(@stu_stafford) reported
@monzo your customer service is awful. 3 hours now sat in a car dealership waiting for you to increase my card payment limit. Being fobbed off with generic answers. @santanderuk can I come back please?
-
Jan Colligan
(@JanBColligan) reported
@santanderukhelp This is totally unacceptable for a company the size of @santanderuk for me a shareholder to be unable to access statements and be told to try another browser, don't use WiFi etc. The problem is with you. The link to view statements goes to FAQs. Shambolic unfit for purpose
-
Basilius Kevin .V🌈
(@BK3vin) reported
@ZoeBarnard11 @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..
-
Suziesuze
(@CutlerTanhurst) reported
@santanderuk is the mobile banking app ok? I can’t seem to log in? Thanks.
-
TwitTwoToo
(@TwitTwoToo) reported
@santanderuk After 9 days & 4 hrs speaking to 10 different people,some un-contactable anlst in back office security unlocked my a/c tks.No-one contacted me. Quiet non proactive cust service isn’t the way.Pls look at @Octopus @g__j as a shining light in ownership in customer comms
-
Vanessa Tsu
(@vanessa_tsu) reported
@santanderuk hi, when will the app be up and running again? Haven't been able to log in all day - server timed out.
-
Rami Awwad
(@r19me) reported
@santanderuk @santanderukhelp is it just me or is you online banking service broke every time I select a different option once logged in it logs me out and need to re login what’s going on
-
Zoe Barnard
(@ZoeBarnard11) reported
@santanderuk can you explain to me why an unauthorised payment came out of my account Saturday preventing me from getting to work and earning £180 then when I call 2 seek help you claim its not your responsibility and then block my card without telling me no compo 4 lost earnings
-
claire gander
(@clairegander53) reported
@santanderuk Yo santander. Someone's used my card after everyone's gone home. What am I supposed to do? Your website says open 24/7 and its clearly not. So fraudsters can take note....use people's card after 6pm there's nothing anyone can do about it.