Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 10/23/2025 22:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • VainRob84 Rob Styles 💙 (@VainRob84) reported

    Shocking service as usual from @santanderuk please don’t go anywhere near them@for bank accounts. Please share

  • MfanwyEvans myfanwy evans - politically homeless (@MfanwyEvans) reported

    @TCymreig @santanderuk Really? That's despicable. It's probaby about money laundering, which is not your problem! I would close my account too.

  • adampowell83 Ads (@adampowell83) reported

    @santanderuk brilliant you block@my account on Sunday due to fraudulent useage, and I can’t get through to anyone to get unblocked. Been on hold for 30+mins 4times then get cut off. Brilliant

  • Candy_21400 Candy Baby (@Candy_21400) reported

    @TCymreig @MfanwyEvans @santanderuk I also contacted the support service, they didn't do anything with the problem....but i was able to recover my account with the help of CYBERCR3CK on instagram .He is legit and trusted.

  • bethanjenkins Bethan Sayed (@bethanjenkins) reported

    @TCymreig @MorganCymraes @santanderuk Seriously awful. Get liz's office on to it in the morning I'd say! Pile the pressure on.

  • rich_corless Rich Corless 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@rich_corless) reported

    @TCymreig @santanderuk Santander are a horrendous bank. My family have had issues with them in the past, feel for you having to deal with this on top of everything else

  • sarahepatchett sarah patchett (@sarahepatchett) reported

    @santanderuk Appalling customer service - I changed my mind about switching my accounts - I have a right as a consumer to do this - you are now holding me to ransom and making me do the switch - I feel as though I have been hijacked and kidnapped.

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @BubbaBubs2007 @santanderuk Maybe she just didn’t use the card the times it’s down! I use my card easily every day so for me it’s a nightmare in the making

  • bethanjenkins Bethan Sayed (@bethanjenkins) reported

    @TCymreig @MorganCymraes @santanderuk Oh no. That's awful

  • martinjhamer Martin Hamer (@martinjhamer) reported

    Tried to phone #Santander about a technical problem with my account. Waited ages before hanging up. Seems Ant and Dec weren't in the office today. @santanderuk