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Santander

Santander down? Current status and problems in Bury St Edmunds, Suffolk, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Bury St Edmunds, England

The most recent Santander outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Login 1 month ago
Thetford Website 8 months ago
Bury St Edmunds Login 1 year ago
Thetford Website 2 years ago
Thetford Website 3 years ago
Bury St Edmunds Withdrawals 4 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • misswoo64
    marilyn polden (@misswoo64) reported

    @santanderuk please can you help me get a mortgage statement. All phone lines have huge waiting times

  • Northern_Dad_41
    Northern Dad (@Northern_Dad_41) reported

    @santanderuk Customer service is just horrendous. Chats on the app are closed down automatically and I have to talk to automated chatbot indefinitely. This is no way to run a bank. I'm closing my account on Monday.

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • paulelrocks
    Paul Hutch (@paulelrocks) reported

    @santanderuk Can customer service PM please

  • Ablarr
    Abbie Bowles-Storer (@Ablarr) reported

    The terrible service from @santanderuk continues…9!! New sets of login details were sent. All were letter 2 of 2. No call back from the complaints team either. So I’ve had to reset AGAIN and now for another “4-6 working day” (the last one was 10 working days). Absolute joke.

  • RobertBooth
    Alan Robert Booth (@RobertBooth) reported

    @santanderuk why is your telephone help so hopeless. Two cut off, card not working. Terrible

  • hgreen23419355
    hgreen (@hgreen23419355) reported

    @santanderukhelp it’s impossible to report a fraud with Santander. My daughter has been on hold for hours with no help. Do you not care? I’d expect the fraud help line to be better staffed. @santanderuk

  • Gill_WWA
    Gillian Hill (@Gill_WWA) reported

    @Foxymush @santanderukhelp Nope my friend it is normal crap @santanderuk service. They’ll cut you off shortly.

  • MoggieMinor
    Kathryn Coombes (@MoggieMinor) reported

    @santanderukhelp Thanks @santanderuk, @discounts4teach are saying it’s your systems and can’t/won’t help.

  • harduphall
    Sir Miss Spoke (@harduphall) reported

    @santanderuk website told me where I could find a branch in Crewe,but when I went there last week to talk to someone the entire building has been knocked down and had disappeared. My query has now turned into a complaint! Is it me?