Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 02/25/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFeeN_ FeeN (@TheFeeN_) reported

    It’s amazing when @santanderuk block your card because they are sending you a new one BUT the new one isn’t arriving till the end of the month

  • JoanneOakley11 Joanne Cozens (@JoanneOakley11) reported

    If you ever want to invest money don’t do it with @santanderuk because once they have it they make it almost impossible to get it back 🤬🤬

  • elebowe89 Eleanor Bowe (@elebowe89) reported

    @santanderuk I have been trying to transfer my mortgage to you since July with the service you provided to support - enact and not only have they failed to meet the deadline agreed and I have now lost hundreds of pounds in extra charges. Please can you get in touch immediately,

  • Alijaney Ali W (@Alijaney) reported

    Down to £33 in our bank account as @santanderuk still haven’t made a large transfer we requested on 19 September despite several messages and a promise to escalate the request/our complaint. Unacceptable.

  • calmal2k Callum Malone (@calmal2k) reported

    @santanderuk I have been sent a mortgage offer email but when I try and accept it online it says that it doesn't exist. I'm just a bit aware that the LMS service has to be completed in 48 hours. Can you help please?

  • walker_markB B (@walker_markB) reported

    @santanderuk @santanderukhelp #switch @MartinSLewis again I’ve switched current account and had issues with not all of my payments being switched automatically- I thought this was meant to be easy ? Why are things getting put on hold?

  • Peterlever8 levsparkie (@Peterlever8) reported

    @santanderuk 2half hours on the phone and then cut off service is poor, will be changing banks

  • caseyhanson798 Casey Hanson (@caseyhanson798) reported

    @santanderuk unlock my account for **** sake. My money not yours

  • KFBPHOTO KEVIN FITZMAURICE-BROWN (@KFBPHOTO) reported

    @santanderuk Then as a bank you should employ more people to answer customer needs ! Don't blame the customers.

  • Zamroyal BDK (@Zamroyal) reported

    @santanderuk did a mortgage in principle on your website but I have no documentation to demonstrate you have agreed this. How can I get this?