Is Santander down in Bury St Edmunds, Suffolk, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (58%)
-
Website (13%)
-
Transactions (12%)
-
Login (12%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Julian Heath
(@JulianHeathPhot) reported
@santanderuk @santanderukhelp Santander local banks no longer accept foreign cheques; these now have to be sent to their FCD team in Merseyside, thus absolving themselves of any responsibility & costs should a cheque go missing which mine has! Thanks a bunch #Santander #Service?
-
Unknown wonderer
(@2nd_ellllectric) reported
@santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!
-
Vetryn 🏴
(@Vetryn_) reported
@santanderuk is their problem with online banking ?
-
MONK
(@PAULMONK) reported
@MartinSLewis @MoneySavingExp looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade! #moneysavingexpert
-
Stephen Price
(@BizMasterP) reported
@santanderuk I’m locked out of my account online and the app and have been on hold for over 30 mins for which is a $60 phone-call for me. You have a chat bot that is zero help. I need someone to contact me immediately.
-
Buyers Report
(@BuyersReport) reported
Appalled that I had to wait 37 mins on the phone to @santanderuk just to get the account and sort code I need to make a payment into my credit card. This information should be available on the website. I did not want to use a debit card to make the payment. Pretty poor show.
-
MONK
(@PAULMONK) reported
@MartinSLewis looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade!
-
Gman
(@grantmelton1) reported
@santanderuk Maybe you can let him know how bad your contact service is ! It’s taken me 2 days !!!
-
Jenny Jacks
(@JenJacks3) reported
@santanderuk Hello. I need to contact you but can't use the phone. Your online bot chat can't help. Have you got an email address?
-
peter lorimer
(@heyendlife) reported
@santanderuk why, oh why, is the postal address for cheques so well hidden on your website? I know they aren't used much nowadays, but for some of us it's the way we have to pay in cheques! Please move to a more accessible place on the website. Thank you.