Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Pratley
(@Pratjeffley) reported
@santanderuk can someone dm me, please? I'm a customer trying to call you, chat with you online, find an appropriate email address etc. and nothing seems to get your attention...
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TheGirlWhoTakesPics
(@girlwhotakespix) reported
When your mortgage documents were late by a week because of MHealth problems, and @santanderuk knock you back on the offer , so now we’re having to sell and it’s caused us to fall out, beyond heartbroken and Empty 😫 so stressful feel so Poorly
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Emma Clayton
(@Miffy45) reported
Atrocious customer service @santanderuk!!! actually in shock. No phone banking bc covid, no in branch appts until December, website broken, only option to talk to a person is waiting on hold for over an hour, whilst my money is on 0.02% interest, wonder why they don’t give a ****
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steven overman
(@stevenoverman) reported
@santanderuk is the most broken bank I've ever experienced. Hours on hold to unlock an account that they blocked due to their own errors. Twice in a month.
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▶️Ade Jacobs◀️ 📻
(@adejacobsdj) reported
@santanderuk is there a problem with OTP codes not arriving, tried to order groceries from Tesco and the it wanted to send an OTP. However nothing has come through to my phone after 6 times of trying.
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Emma
(@ElfisEmma) reported
@santanderuk Hi I’m trying to help my elderly Nan do an online grocery shop and it’s asking her for a One Time Passcode when she tries to checkout. She doesn’t have online banking. What can she do?
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Parky
(@APparky) reported
@santanderuk over 25 minutes on hold trying to get through to your customer services. So long that even the automated system gave up and stopped playing music and just left it ringing non stop ! Terrible service.
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Last Kxng♛
(@MrDegannes_) reported
@santanderuk your security/fraud service is a joke! I've been on hold for over 40 minutes. Embarrassing
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j Avery
(@jAvery68918708) reported
@willow1886 @santanderuk If it’s a password issue Have you tried to reset this via the app. It happened to me last week and after the same call Center waiting I realised there was a reset option via the app
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Natalie Peperell
(@natnetballcoach) reported
from
Broadhembury, England
Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx