Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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N.I.C
(@nic_i9876) reported
@MorganBroadcast @santanderuk @VirginActiveUK Did you have face recognition switched on for your banking app too? If so and they had a way of getting through this, perhaps a pic of you? They could then access your banking app, get your pin from within that, and receive any calls they need to change your banking details
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Kirsty Lang
(@thatkirstylang) reported
@MorganBroadcast What a terrible story and a cautionary tale. I’m so sorry and hope @santanderuk do the right thing
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Jo Riley
(@comebackpaddy) reported
@MorganBroadcast God this is **** - I’m so sorry you’ve had all this stress. Nothing reassuring about anybody’s behaviour here @santanderuk @VirginActiveUK
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TrixieInCO
(@NSYK67) reported
@PeterDbrash @MorganBroadcast Ooof! Also - you've got Santander trending on Twitter in the US and I'm sure UK so I'm guessing they will pay attention... @santanderuk you'd better fix this... all of it. This looks really bad for you.
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M.E.G
(@maryglanville1) reported
@MorganBroadcast ...with @santanderuk and their notes on disk, you can obtain them via a Subject Access report. They have 28 days to comply. 2/2
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Nicola Pettitt 🇪🇺🇺🇦
(@nickiwomble) reported
@MorganBroadcast I can’t help but I send a virtual hug and implore @santanderuk to do the right thing.
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Dennis Bell
(@TorquayBell) reported
@philipwhiuk @charlesarthur @santanderuk And to be fair to Santander, I guess you could argue that if biometrics breached you can run round doing high value ApplePay transactions anyway. PIN is almost moot except access to ATMs
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kate
(@k_j_hall) reported
@MorganBroadcast @santanderuk @VirginActiveUK Wow this is horrific. In a cost of living crisis I would have thought that companies would do more to help their customers. I do hope that you are OK and you will be able to cope. Shame on them for their refusal to assist.
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⊥ᵒᵚ Cᵸᵎᶺᵋᶫ∸ᵒᵘ ✗
(@thefalken) reported
@charlesarthur @santanderuk But you still have to defeat the biometric login first. How was that done?
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Seánybhoy 😷
(@Argyll68) reported
@MorganBroadcast @santanderuk are a terrible bank. They allowed Crawley Council to take 2 £600 payments for council tax despite never having lived there. The name on the Council tax was a female yet they still allowed it to happen. I had to fight them for the money back. @firstdirect 4 me now👍🏻