Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 02/12/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • megsroberts_ Megan Roberts (@megsroberts_) reported

    So firstly you wrongly lock my entire account for a £3 ‘fraud’ and now payments are bouncing due to the security lock! Literally NEVER bank with @santanderuk I’ve had no access to my money for about a week and they don’t seem to care one bit 🙃 @santanderukhelp

  • GaryQuittenton Gary Quittenton-Shaw FBPE 🇸🇪 🇩🇰 🇫🇮 🇺🇦 🇪🇺 (@GaryQuittenton) reported

    @SueSuezep @LloydsBank Then in front of the queue demanded my debit card for shredding in front of everyone .. I went to Alliance & Leicester which is now @santanderuk been with them for 13 years and not one single issue, great bank

  • DrewThomsoncfc Drew Thomson (@DrewThomsoncfc) reported

    @santanderuk your customer service is shocking , my mother's bank account was wiped out fraudulently yesterday no notification or text from the bank , she's a pensioner recovering from cancer treatment, awaiting bills to be paid and pension to be paid in yet total disregarded

  • IamJenNash Jennifer Nash (@IamJenNash) reported

    @santanderuk your phones are busy and wait time is over 10 minutes - I don’t have the luxury to keep calling you to fix a security issue between you and @DVLAgovuk you need to fix this! I suspect someone’s is defrauding the system and this is a serious security breach! Please act

  • Andrewn68 Andrew N (@Andrewn68) reported

    @santanderuk @santanderuk got to love Santander Bank..call to make sure a payment online can be made...yeap no problem, make payment....account gets locked...fraud team dont answer...get told to log on to account that is locked. vicious circle of inept security

  • MsPatelx MsPatelx (@MsPatelx) reported

    @santanderukhelp @santanderuk my husband attempted to transfer some money and his card has been blocked, after spending SEVERAL hours trying get through or speak to someone that can help, we have been unsuccessful. It is coming to a week now and he is unable to make transactions.

  • leoandrewvw Leo Andrew (Davies) 💙💛🧚☀️🥂🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported

    @santanderuk I am having a nightmare trying to use my credit card a in Italy. Your chat on the application is almost useless with this matter. Please can you help!!!???

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • Pestsputtorest Pest Control (@Pestsputtorest) reported

    @santanderuk help! Can't login due to a security alert, been waiting a week for a new ID to login and still haven't recieved it. Is there a number I can call etc

  • Power23London Bro (@Power23London) reported

    @santanderuk help me out please