Santander status: access issues and outage reports

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Msy (@MsyMiss754) reported 1 minute ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  Oasis (@Oasisrvti) reported 2 minutes ago

  @santanderuk every time I go through your tweets I am more disgusted because I see there is more things that you were doing that it’s just absolutely outrageous from cancer treatment to no disability access to people not being access their funds and not be able to get treatment

• 
  audreygallagher (@audreygallagher) reported 3 minutes ago

  @santanderuk @TSB Letting elderly customers down badly..My dad's local branch was shut down so I drove 10miles to the next so he could withdraw cash while waiting for a new card. Shut for refurb!.Only that I was able to give him cash myself to tide him over he would be stuck 😡

• 
  Dorset Gooner (@dorset_gooner) reported 4 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  Alan (@metalheed) reported 5 minutes ago

  @santanderuk Tried every day got 20 days and it still won't take a picture of my passport. At this point it's easier to just move to a new bank. It's shameful that your technology is so bad I can't access my own account

• 
  Sheila kirkby (@kirkbysheila28) reported 11 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  Alan Santos (@alan7408) reported 12 minutes ago

  @santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working

• 
  M.D (@Only1MaxyD) reported 15 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  knappster29 (@garryknapp8) reported 15 minutes ago

  @uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot

• 
  HonestHornet (@hornet_honest) reported 17 minutes ago

  @santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.