Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 11/23/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveParkinson 🅳🅐🆅🅸🅳 - Brave & ❤️ (@DaveParkinson) reported

    I challenge ANYONE in the UK to find worse business banking that @santanderuk - locked out of their sh*tty app again and now locked out of all accounts. Not as if any of us has a business to run rather than deal with their awful IT systems.

  • MD35165608 MD (@MD35165608) reported

    @AnthonyRoseSnr1 @santanderuk They will need much more than a refresher training! Santander UK customer service is dysfunctional as is their fraud department refusing to take action in my fraud case

  • MDLsLandD The MDL World Of L&D (@MDLsLandD) reported

    @santanderuk @santanderukhelp @santander #fraud #disgustiging #leavethisbanknow My partner was the victim of fraud and waiting on a phone for over and hour with the Santander fraud team, only to be greater by disgusting customer service from 'Sophie', LEAVE THIS BANK NOW!

  • proudmummy10 Kira Geddes (@proudmummy10) reported

    @santanderuk my online banking isn’t letting me log into it & my app. Is there an issue?

  • arashmazinani Arash Mazinani (@arashmazinani) reported

    @Victoria_TMC @TrinityLeeds No worries. There's also the @santanderuk work café but there only semi open. The woods in Chapel Allerton I think do drop in hang out all day working. And the Left Bank in Hyde Park also used to do one for free. But not sure now.

  • TheRunningDon Stephen Kerr (@TheRunningDon) reported

    I remain confused as to why a human being working for @santanderuk @santanderukhelp has no wish to engage in a person to person conversation. It would be lovely to hear from ‘a real person’ as soon as one can be persuaded to pick up the phone. With all good wishes. Thx 2/2

  • LegalPenny @Legalpenny (@LegalPenny) reported

    @buckjamesfs @santanderuk Maybe they need some help from our @Moneypenny #LiveChat team 🤔🤔🤔🤔

  • LauraMillerGB Laura Hogger (@LauraMillerGB) reported

    @santanderuk When writing to my husband & I about our new joint account, please address to us both. Not just my husband. This is 2021. New customer not happy 🙄 especially as it was I who initiated the switch not the husband! Can you change this please?!

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderuk You don't support customers, a pensioner I know has had her account blocked by you (including access to her pension to pay for food and heating), she has a severe illness and cannot travel to a branch as you demanded with ID. One of your managers rudely hung the phone up on her!

  • Tinkale85 Tina Q-Pel (@Tinkale85) reported

    @santanderuk can you please get your customer service sorted and an email address for your customers to reach you? That would be referred to as service. Thank you!