Santander status: access issues and outage reports

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bury St Edmunds, England

The most recent Santander outage reports came from the following cities: Bury St Edmunds.

City	Problem Type	Report Time
Bury St Edmunds	Login	1 month ago
Thetford	Website	8 months ago
Bury St Edmunds	Login	1 year ago

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mick's View (@mickathome89289) reported 7 minutes ago

  @wideawake_media As a @santanderuk @santanderukhelp customer, I would like an explanation about this video, and put the banks' side of the story forward. Did this man pass security? I currently have a six figure sum in a savings account with Santander & need to know that this won't happen to me?

• 
  Barbara Mitchell (@Oo_2_Oo_2_b) reported 7 minutes ago

  @santanderuk Went to Unity Place in Milton Keynes today to find my local branch, seeing as you thought it ok to close all high street branches. Had trouble finding and after asking discovered it was a room at the bottom if the building. Customer service atrocious. Walked out.

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 9 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  🔥Nathan🔥 (@Nathan_istheone) reported 10 minutes ago

  You one fked up bank that dont give a **** about their customers.... @santanderuk

• 
  Kevin Jackson (@User_Lowton) reported 10 minutes ago

  I have just been advised by @santanderuk support that I can't use my Santander credit card for my weekly online Asda grocery shop, because I don't have the Santander app on my phone. I'm not sure that's correct.

• 
  Niall KC Fraser (@EvoNeo32i) reported 14 minutes ago

  @santanderuk really are letting me down. Due a refund after paying off old car. Over a month to get it but it was short. Contacted them and they apologised for THEIR mistake and said it would be in my bank within 3-5 working days… that was 17 days ago and still no refund.

• 
  Alan (@metalheed) reported 18 minutes ago

  @santanderuk Tried every day got 20 days and it still won't take a picture of my passport. At this point it's easier to just move to a new bank. It's shameful that your technology is so bad I can't access my own account

• 
  jane.🌙👻🦇 (@poptarts_xx) reported 20 minutes ago

  The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.

• 
  Steve Scarebear (@Scare158Steve) reported 21 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Rose (@RoseUKvalues) reported 23 minutes ago

  @santanderuk @TSB Whoever looked at the ID couldn't understand maiden name had changed despite marriage certificate being sent nor could they prove my daughter *** infact my child despite several forms of proof. Eventually got an apology for the error but she's closing the account now.