Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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f dejahang
(@drfereydoun) reported
@santanderuk 2.0 Your customer service frontline (your customer service frontline 2nd person) hung up on me!!! After that failure, I had to go trough the whole agonizing process. 3rd customer service front line was exception, she valued my time, she had a pleasant attitude and very helpful.
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Amy Sharrocks
(@AmySharrocks) reported
Despite 5 visits to the branch & 2 phone calls, 6 weeks later @santanderuk seem to be still unable to close my savings account and pay my own money back to me. I am hoping that contacting them publicly via twitter will finally prompt some action? Please share widely to help. 1/
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Urszula 🇵🇱🇫🇷🇸🇬🇬🇧🇪🇺
(@FifiDeLyonBliss) reported
@santanderuk how come your chat isn't working? It is showing this message when I click on "chat with you" This XML file does not appear to have any style information associated with it. The document tree is shown below.
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Annette Passley
(@nettedarling) reported
OMG @santanderuk have blocked my account (I know why) so I can't access my account online or via the app. I've been on hold for an hour now & daren't hang up - any suggestions?
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If youre gonna do - do it with passion.
(@sheldonmydat) reported
If you are about to use @santanderuk for card services, think hard. Their online banking constantly brings up errors and they consistently take up to an hour to answer the phone #EPIC #FAIL
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Zain
(@Zain8987) reported
@santanderukhelp @santanderuk A reminder that Santander backs criminal fraud over theft from a customer proving their phone was legitimately stolen and accounts compromise. Do not bank with this company.
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Tina White
(@TinaWhite36) reported
@santanderuk customer service and competance does not exist, customer services do not know what a UK bank account looks like!!!
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Monica Finias
(@MonicaChimombo) reported
@santanderukhelp @santanderuk worst bank experience ever! Help me make sense of why every transaction doming from the same source everytime is being held for days?
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Deborah
(@dkbythesea1001) reported
@santanderuk You’re not helping Ukrainians or sponsors open accts in Worthing! We have appt on Friday in branch. Ukrainians took ID for scanning today as requested. Just had call that u can’t open their accts without us bringing a translator? WTF?
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***
(@Crwblyth) reported
@santanderuk extremely disappointed that having been through the application process twice (because you mysteriously abandoned the first one), you’re still not doing a credit check or giving me any updates on my credit card application. Awful service