Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline Silva
(@silvajacqueline) reported
@santanderuk is taking 10 days to decide if trey will “grant me” access to my own money. I won’t be able to pay my rent because Santander does not allow to access my account. Great security policy!!!
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Matt Needham
(@MattNeedham10) reported
@santanderuk is your banking app down?
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Mr. Hillman
(@MrDHillman) reported
@santanderuk i need you to re-issue me a card. You have cancelled my old card and informed that I need to call but every time I do, you hang up on me? @santanderukhelp
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Fairworld
(@jaipeva3) reported
@santanderuk I waiting now 45 minutes on still now being able to talk to someone as your service are DREADFUL
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nick colman
(@booby1970) reported
@santanderuk have your payment systems gone down? I’m trying to make purchases on vinted and e bay and it’s saying on both my card is invalid???
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Jodie whitehead
(@Tamchlo) reported
@santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 3rd person I have been trying 2 sort it 4 nearly an hour now 😡
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Jodie whitehead
(@Tamchlo) reported
@santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 4th person I have been trying 2 sort it 4 nearly an hour now 😡
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miss
(@miss_AMEENARH) reported
@Tamchlo @santanderuk My business account was hacked and disabled too. Appeal never worked, I uploaded my ID cards, my photos, and gave them my mobile numbers, I got no response from support, not until someone referred me to @malcomm_55 on Twitter who helped reactivate my account
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Seán O
(@sen_j59) reported
Am currently on the phone to @santanderuk and am already waiting more than 30 minutes to speak to an adviser. Does anyone use a bank or financial services company that provides a decent customer friendly service??? Asking for a friend!