Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (15%)
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Login (15%)
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Transactions (9%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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S N
(@StephenNorth3) reported
@santanderuk we are trying to change the phone number which allows my Dad to access his online account. Our 4th phone isn’t going very well. My dad is 91 in February - frail, quite deaf & feeling completely lost as your people struggle to do it. Which regulator do we complain to?
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Louisa
(@Louplatt2) reported
To add insult to injury I’ve attempted to call again this morning - several times - and they just continue to put the phone down and cut me off #ridiculous #santander #poorcustomerservice @santanderuk @santanderukhelp @MartinSLewis
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Podcast link in bio ❤️.
(@fancy_temi) reported
@santanderuk something is happening with my account and honestly I’m getting very upset! Please can someone reach out to me. I’m not able to speak to anyone from customer support cuz no one is picking the call !
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Amy
(@amyl_c) reported
@santanderuk Hi - I cancelled a membership over a year ago and they’ve been charging me. Can you help?
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Richard Peters
(@Beastier1) reported
@santanderuk Do you have a complaints process that can be resolved quicker than your advised 6-8 weeks? I have a critical & time sensitive issue requiring immediate resolution as a result of advice previously provided by yourselves and seems you have no flexibility to help
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Dudleys
(@dudleysonline) reported
@santanderuk Hi I opened an account with you to benefit from the 2.75% interest deal (new customer) but didn’t get a debit card? Can I request one please?
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Mike Bond
(@Montycora81) reported
@santanderuk the app is not working, tried multiple times and got others to try and login to theirs with the same issue. Are you aware of this?
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Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴 🇫🇷 🏳️🌈 🏴
(@Chaeth) reported
@santanderuk no-one is answering your phones and your on-line chat isn't working. I have been on hold for 38 minutes trying to talk to you after going in to one of your branches and being told to call you. What the hell is going on?
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Forest
(@DuckworthMcNal1) reported
@santanderukhelp @MondoMoody I am experiencing exactly the same problem with @santanderuk fraud department....#Shocking #useless #liars
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🌚
(@fanta_no_ice) reported
@HSBC_UK i had the exact same issue with @santanderuk - they solved the issue within 20 mins. #neverHSBCnotevenonce