Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 01/01/2026 17:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Hysterix92 @santanderuk Thank you I just hit my limit time and time again cos the steam feels never ending the slurs from the same people saying everyone suffers with MH. Im lucky I have a lot of good friends and people I follow on here that support me but its still gets hard.

  • Hysterix92 Mat Howis (@Hysterix92) reported

    @Pixie_vannucci @santanderuk I know Pixie and I think me and you are on the same page for all of this. I truly wish I could help your situation, these changes can only happen when people understand, to get that empathy they need to hear the truth.

  • Milo123Ward sally happy ward (@Milo123Ward) reported

    @santanderuk help I have on hold for 40 minutes now you have blocked my online account and my debit card I assume I transferred some money to another account I need my card to pay for a funeral

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderuk He is self emoyed and works every hour god sends! He has had money stolen from his account but Santander claim this isn't an issue...wtaf.

  • notachilltothe ScarletBegonia (@notachilltothe) reported

    @bl0ke @DotLepkowska @santanderuk Same problem here and I have my tax bill to pay. When will it be fixed?

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderuk my brother has been victim of fraud, money drained from his account. Santander refuse to help. Shocking!!! Nothing to stop it from keep happening even after the bank are notified!!! Help!!!

  • jennah1000 Sarah Evans (@jennah1000) reported

    @santanderuk waiting on hold for an hour now. I'd like to buy my car sometime soon - is anyone working today?

  • theYugster Guy Hartley (@theYugster) reported

    @PaulWil97345427 @santanderuk My wife has the same issue been trying to get through to someone since Friday evening @santanderuk absolutely useless lack of queuing system!

  • DotLepkowska Dorothy Lepkowska 😷 #FBPE #SafeEdforAll (@DotLepkowska) reported

    @bl0ke @santanderuk Having the same problem trying to pay a bill.

  • Sith_Elvis Scotty Prime (@Sith_Elvis) reported

    @bl0ke @santanderuk Have the same issue!