Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Mac
(@Keown11Mc) reported
@santanderukhelp @santanderuk #santander Good morning, this is day 4 of my elderly, disabled father being left stranded abroad without access to his money. The complaint has been with the CEO dept for >24hrs. Each hour that goes by is another hour he is without his own money
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AzK
(@AzK1099) reported
@santanderuk How about your Finchley Central branch update their website to show its customers the correct opening times. My mother is now standing in the street waiting and when she asked a member of staff about this she was called rude. Disgraceful service frankly.
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Kilroy Was here
(@1kilroywashere) reported
@santanderuk Online Banking - We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.
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🤭
(@mideogunyemi) reported
@santanderuk @santanderukhelp please this thing you man are doing is extremely infuriating right now, I need help and I need it urgently!!!
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Joey Mac
(@Keown11Mc) reported
@santanderuk I hope Mr Regnier is able to fix the appalling treatment of customers without blaming the pandemic on the Co.s disgraceful and unacceptable call waiting times
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Grammoss #FBPE
(@Gramoss) reported
@santanderuk As you don’t value customer security, I was scammed yesterday by someone using your numbers. I’m dedicating this morning to calling you, but as it’s now PM & I’m still on hold, do you have any other suggestions?
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timmul
(@timmul01) reported
@santanderuk Does Mike Regnier think it's ok to block someone's online banking solely for making a payment, and then require waiting in a 70 minute call queue to even discuss fixing it?
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Switch
(@shoswitch_) reported
@santanderuk my app is not working I’ve delete the app and reinstalled and it’s still not working
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breasonable
(@SailFreeUK) reported
@santanderuk Wish you would concentrate on UK customer service, you are a bank not a motor racing company.
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Draney 🏴🏴
(@_drane) reported
@santanderuk half an hour with your inane music and “very sorry to keep you waiting” blurb …..is anyone actually working ? Why not offer a call back ?