Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 01/15/2026 02:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sugandhasri Sugandha Srivastav (@sugandhasri) reported

    @santanderuk I've been waiting on the phone for more than 40 mins. The assistant told me my account is going to be closed down if I don't talk to the relevant team. I asked if the team could call me when they're free, rather than me waiting for ages. Got a rude no... 1/2

  • charliewarz Charlie Clark (@charliewarz) reported

    @santanderuk your Customer service is beyond a joke. Locked out of our whole internet banking because you didn’t like a payment that wasn’t large and to someone we pay regularly. Called the num on block mess, it was closed. Colleague now saying we should have called a diff num

  • laurenf98809884 lauren Ro - Ro Fox (@laurenf98809884) reported

    @santanderuk I've message before and no reply so trying here as I need help with my accounts

  • SarahC1305 Sarah StupidStupidNon-Name (@SarahC1305) reported

    Is there something wrong with @santanderuk banking today? I’m trying to log in on safari to add a new account to pay them but it keeps taking me back to sign in!

  • TaylorM12019604 Taylor Michael (@TaylorM12019604) reported

    @santanderuk it’s giving me an error message when I try log onto online banking, why?

  • kev_tee The Kev (@kev_tee) reported

    @santanderuk such a shame to hear that #shawlands branch in Glasgow is closing soon. Was in branch this morning and service is always tremendous (thanks to heather this morning for getting card back to me 👍)

  • Harry_Baxter1 Harry Baxter (@Harry_Baxter1) reported

    @santanderuk seem to have gone from the best to the worst customer satisfaction for existing customers...

  • Bigdave1227 HTAFC (@Bigdave1227) reported

    @santanderuk Is there a problem with the business web site?

  • MrTomGray Tom Gray #BrokenRecord (@MrTomGray) reported

    Hey @santanderuk if you give a **** about your customers you would do something about the horrendously distorting and ear-splitting hold music. It could genuinely damage someone’s hearing.

  • LadyRach LadyRach (@LadyRach) reported

    @fastly Has this issue affected @santanderuk today?