Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 12/10/2025 04:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AgentKe0 Spiderman Hypeman (@AgentKe0) reported

    @santanderuk HELLO, I STILL CANT MAKE PAYMENTS, I NEED TO GET MY SHOPPING DONE, I DO NOT HAVE ACCESS TO MY PHONE RIGHT NOW CAN YOU PLEASE MESSAGE ME

  • EmmaHM83 Emma (@EmmaHM83) reported

    @santanderuk Does this mean it's working again and my card won't keep getting declined?

  • SadOwlboy737 Sad potato god (@SadOwlboy737) reported

    @santanderuk Issues are most certainly not fixed, I just got told I was unable to use my card on an online purchase

  • iboutaris Ioannis Boutaris (@iboutaris) reported

    @santanderuk Issue hasnt been resolved. What are you doing about compensating your clients as a result of this outage?

  • llovell6974 Linda Lovell (@llovell6974) reported

    @santanderuk A key payment I made yesterday hasn't gone through yet, and I will incur charges if that is not paid today. Will Santander reimburse me if you haven't fixed the card issues by then?

  • 92to1 hamstrung (@92to1) reported

    @santanderuk So what were the issues ? What caused it ? Was it the same as the outage in May ? Think of the embarrassment for people in shops not able to pay...it's not just about compensation for charges you know. What others banks have had 2 major outages in 6 months ?

  • JimY2j Jim Hobby Archivist 🏳️‍🌈🏳️‍⚧️🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JimY2j) reported

    @santanderuk Any update on this issue?

  • latour_kiri Lepidopterous latour (@latour_kiri) reported

    @santanderukhelp @sbowen329 Is there still a problem with Pay Pal transactions please? #Santanderuk

  • LizMolondon Liz Moloney (@LizMolondon) reported

    @santanderuk You sent me a message after I attempted to make a purchase twice last night. Can't get an answer why. Is it related to issues?

  • HCWaterman Designs By Hayley (@HCWaterman) reported

    @santanderuk I've had a large payment (rent!) come out twice this morning my landlord can only see 1 payment and my confirmation email & sms only show 1 payment, could this be part of the ongoing issues or something else?