Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa.K
(@PippaK10) reported
@santanderuk I just spent the last half an hour on the phone - 1st time I called it got cut off after waiting. Then 2nd time waited - customer service picked up and the phone cut off!
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angie murray
(@itsmemurray) reported
@santanderuk extremely dissatisfied with your service, requested replacement debit card on 9th May! As lost ours…. Still waiting… spoken to ‘help’ desk twice who suggested we order it again! & start the process off again! Think it’s time to move mortgage etc somewhere else
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BeauB
(@beaubeau888) reported
@santanderuk Is your website still kaput? Trying to apply for a loan and after inputting all the info required I always get '[Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null'. VERY annoying.
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Neville A. Daniels
(@nevilleadaniels) reported
@santanderuk looks to be having serious problems. Designing access to funds from official government sources and accusing receiving customers of Fraud. Not good. And IT failures on top. More like serious money flow problems. Glad I am not with Santandar
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Joe Edwards
(@Joe_Edwards_26) reported
@santanderuk ......trying to open an account with you but unable to get through on the phone and don't get a response on the live Web chat. It's like you don't want a new customer?
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Meg Frater
(@megfraterx) reported
@santanderuk are the worst company I’ve ever come across, I’ve never experienced customer service so bad. The advisers who work for them are terrible at their job and don’t know how to deal with people and the company is an utter scam. DO NOT USE THEM
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Ian
(@veteranracer) reported
@santanderuk I spent over an hour on the phone yesterday and was told to all beck today. I was waiting 90 minutes and no one replied. You have cancelled my card in error. I am in Brazil without access to my credit card
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Naomi Roberts
(@naomirLDN) reported
@santanderuk Help! My mortgage offer has been approved but isn't being released and we can't work out why. We're set to complete next Friday, living in an airbnb and I'm about to burst with a full term baby😳 Everyday we're told the offer will be with us next day. What can we do?
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🏴 The Lonely Ranger 🏴
(@Erebus_White) reported
@EE All I want is to change my name, that is all. A Deed Poll Letter good enough for @santanderuk is not good enough for you!!!!! So when my contract is up I am done with you. My broadband and phone will go somewhere else. Over 20 years a customer. No more #Useless #Petty
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Meg Frater
(@megfraterx) reported
No one ever use @santanderuk caused me nothing but issues and can never be resolved because they always put the phone down on you !!!!! Customer service is appalling