Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 12/07/2025 10:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TCymreig Niki (@TCymreig) reported

    @DilysDavies @santanderuk Fingers crossed! They are absolutely awful. I am genuinely so angry right now.

  • TCymreig Niki (@TCymreig) reported

    @bethanjenkins @MorganCymraes @santanderuk I honestly feel so terrible having to ask Liz again. She has been phenomenal throughout this since the day it began. Been on the phone holding from my friend’s phone who walked over middle of the night to help me make this call. Going on for over 4 hours so far!

  • Gwenhwyfar2 Gaynor Thomas 💙 #NHSLove (@Gwenhwyfar2) reported

    @TCymreig @santanderuk Had a terrible time trying to get our money from them when our mortgage finished. 25 yrs without a missed payment & they couldn't have been less helpful. Turns out we hadn't filled in a form that they hadn't sent us. Best part of 6 months it took for them to work that one out!

  • Candy_21400 Candy Baby (@Candy_21400) reported

    @TCymreig @MfanwyEvans @santanderuk I also contacted the support service, they didn't do anything with the problem....but i was able to recover my account with the help of CYBERCR3CK on instagram .He is legit and trusted.

  • adampowell83 Ads (@adampowell83) reported

    @santanderuk brilliant you block@my account on Sunday due to fraudulent useage, and I can’t get through to anyone to get unblocked. Been on hold for 30+mins 4times then get cut off. Brilliant

  • eljgales2 Cook Pass Tories (@eljgales2) reported

    @TCymreig @santanderuk That's awful Niki, sorry to hear it. Sort it out @santanderuk you bunch of clowns.

  • Lemonswed4cawl 🍋🏴󠁧󠁢󠁷󠁬󠁳󠁿 succo Limone (@Lemonswed4cawl) reported

    @TCymreig @santanderuk Sorry to hear this Niki @santanderuk this woman has an ill mother and you are literally interfering with life and death by your stupidity, ignorance and will face consequences if you don't act immediately to help.

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @BubbaBubs2007 @santanderuk Oh damn I hope not master card seems to always be down for Santander

  • ianapharri Ian Titherington (@ianapharri) reported

    @TCymreig @WelshDalaiLama As a @santanderuk customer, I can confirm that this Welsh woman's plight is legitimate. Please do all you can to help 👍

  • BubbaBubs2007 K!mpossible 💙 (@BubbaBubs2007) reported

    @Nik_niks666 @santanderuk I mean it's odd that my mum hasn't had that issue since she was moved over to Mastercard