Is Santander down in Bury St Edmunds, Suffolk, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
The latest reports from users having issues in Bury St Edmunds come from postal codes IP33.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Santander
Santander is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent Santander outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Login | |
| Thetford |
Website | |
| Bury St Edmunds |
Login | |
| Thetford |
Website | |
| Thetford |
Website | |
| Bury St Edmunds |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Moyles
(@kerrymoyles) reported
Only 24 hours in to being a @santanderuk customer and I’ve had to phone them 3 times about my credit card which despite being activated refuses to be usable. This doesn’t bode well…
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Mike
(@Mike90768167) reported
@santanderuk Santander blocked my account while I'm abroad and I have spent over 200 gbp on roaming fees trying to get through to anyone. Its impossible. They refuse to call me back. What can I do?
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John Shardlow
(@shardlow_john) reported
@santanderuk please, when are you going to add back the ability to view pending payments in the Android app?!?! It's a rrpita logging into the website only to be directed back at the app to approve the web login. Ridiculous!
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Benny Bongo
(@BennyBongoP3fan) reported
@santanderukhelp @santanderuk You have now kept the pensioner I told you about in limbo for 3 weeks with no access to her pension in her account to pay for food and heating. You must be so proud of yourselves!
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Ten Tiny Tweets
(@TenTinyTweets) reported
@santanderuk @santanderpb Just had to jump through hoops of fire & answer mny questions with bright lights in my face (might be exaggerating there!) to transfer money from 1 acct to another!! Keep up the good work & don't change. a) It'll slow down my spending! b) My ££ are safe!
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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lee grafton
(@stabard) reported
@santanderuk - you have blocked a payment for no reason and now not answered phone for over an hour. Wtf is wrong with you
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carmel
(@carmel61905477) reported
@santanderuk is there anyone at Santander who actually wants to help a customer?? So far the simple answer is no!!!
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David Shukri
(@d_shuks) reported
@santanderuk 2hrs you've kept me on hold trying to confirm an urgent payment. Totally unacceptable, complete intransigence from your people to try and help me. Has cost me a fortune in phone charges from overseas. Will you help me or not?????
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Anamika Talwaria
(@NamiTalwarrior) reported
@santanderuk I'm an existing customer but looking to open up a joint current account... Would we be eligible for this offer? Especially as all my direct debits would move across to the JA?