Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sallyann Betts
(@SallyannBetts) reported
Come on @santanderuk I’ve spent 30 minutes holding already, for a 6 minute call, and now 18 minutes with the phone just ringing out to the Mortgage Dept. #pandemic #covid can no longer be used as an excuse for crappy customer service @financialombuds is this acceptable?
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Steven Foley
(@sdf1981) reported
@santanderuk Hello should be getting a new phone today how to I transfer my account to my new phone as can’t remember my log in details
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Sarra
(@sjg_001) reported
@santanderuk nice of your company to let customers know you’ve closed the Kettering branch down
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Diana Dunbar
(@DianaDunbar13) reported
@santanderuk Please help after cancelling and paying in full for my credit card I have now received a notice of sums in arrears ??! 🤢 can’t get through to discuss
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Lauren Healey
(@mrslaurenhealey) reported
@santanderuk Is visa down? Can’t access money or pay for anything!
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Neil Mead
(@neilmead) reported
from
Fareham, England
Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.
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Damien Swaby
(@DamienSwaby) reported
@santanderuk @santanderukhelp Hi, do members of your staff usually put down the phone on customers?
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juliana lysander
(@Tellolysander) reported
@MoragForbes @santanderukhelp @santanderuk I literally never believe all this hacking stuffs works not until I was recommended to Cybersecurity022 on instagram they where able to retrieve my account in less than 2hrs they are good and reliable they can help you
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MagicAsh
(@MagicAsh16) reported
@santanderuk how can a child provide proof of address for a bank account if they don’t receive any mail and either parent doesn’t bank with yourselves? Why do you make these things impossible?
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.