Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 12/14/2025 15:35

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mariaminpeace Mariam O'Gorman (@mariaminpeace) reported

    @santanderuk Again? Online Banking We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

  • KenMiller1969 Ken Miller (@KenMiller1969) reported

    @santanderuk third or maybe fourth time calling to sort out your issue with me buying content from Microsoft, I Just love hours on hold. I used to work for you and pity your staff

  • IanDavidMiller1 Ian David Miller (@IanDavidMiller1) reported

    @santanderuk your customer service is ******* appalling

  • Elena91035 Elena (@Elena91035) reported

    @novakg11 @santanderuk I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to Will_tech02 on Instagram. You can send them a message I'm very positive that they can help.

  • ProcterRachel Rachel Procter (@ProcterRachel) reported

    £485.63 plus interest for the last 11 years this money has been sat in your bank account because of YOUR error!!! Just in case people wonder why I changed banks to @santanderuk this is why. In addition to getting this money via the courts system, I’ll also be contacting

  • JulieAltagah12 Julie Allen 🥂❤️ (@JulieAltagah12) reported

    @MasterCoconut2 @santanderuk Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours

  • roseybutcher Rose Butcher (@roseybutcher) reported

    @santanderuk PLEASE can you help me - I live in Aus and I am trying to gain access to my UK bank account, but can't because it's linked to an old UK number. I cannot call Santander UK because of time difference. Please PLEASE help me! I have urgent payments to make. Thank you.

  • KhetKti khet (@KhetKti) reported

    @MasterCoconut2 @santanderuk Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours

  • HBMansbridge Harry Mansbridge (@HBMansbridge) reported

    @santanderuk It is confirmed. You are useless. Hours to get through. People within the banks unwilling to help (Loughton). 45 minutes to transfer funds! Get a move on.

  • ChentScott Natalie Chent-Scott (@ChentScott) reported

    Reported my card lost to @santanderuk a week later and no new card. Called customer service to speak to an unhelpful and sarcastic worker who told me I should have ordered a new card. Surely if you report it lost it should be automatic like every other bank!!And awful interest!