Is Santander down in Bury St Edmunds, Suffolk, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Transactions (31%)
-
Mobile App (22%)
-
Website (17%)
-
Login (14%)
-
Transfer (12%)
-
Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
ℂ𝕒𝕣𝕠𝕝𝕚𝕟𝕖 - 𝕊𝕙𝕖𝕝𝕗 𝕃𝕠𝕧𝕖
(@2ShelfLove) reported
@nicperrins @santanderuk We use Metro at work, about 15 different accounts, and they at least answer the phone pretty quickly. Website is a bit basic but it works!
-
Saab
(@GerogeSmith30) reported
@santanderuk I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.
-
V2
(@1_2_1_1_1) reported
@santanderuk On your website 'Chat with us' button is not functional. I have tried multiple browsers but nothing happens on clicking the button. Also been waiting for 1hr on 0800 917 5630
-
hilary mcerlean
(@hilarymcerl) reported
@santanderukhelp another hour has passed and my daughter is still waiting to speak to a fraud advisor. This is just awful. Shameful that #santanderuk can’t provide a decent helpline for customers who have been victims of fraud
-
Iqraa Ali
(@iqraanisaali) reported
@santanderuk some people take years building their credit files. Your one MISTAKE has bought my credit down to 30!!! I was on 500! It’s important to me, that you remove it. As I pay, so DONT SAY I DONT. Take my money & LIE. #Cancel
-
NeilfromNWLondon
(@NeilNWLondon) reported
@santanderuk Disgraceful customer service. #Santander changing free phone numbers to pay numbers and if you don't like it you can close your account.
-
Dan Parker
(@RaceDriverDan) reported
@santanderuk, I didn’t want to do this, but I want to make a complaint with trying to get through to your customer service line, 8 times I’ve tried and been put on hold for over a hour and had to to use my lunch break to try and get through. I need to use this card. Kind regards
-
Louise Stockings
(@LouiseStoykes1) reported
@santanderuk what a absolute joke of a banking organisation! How can u leave a buisness for 11 weeks with access to there own account? No one to contact u say! Not in this day and age your effectively going to close a buisness with your slack buisness….
-
linda green
(@lrg1954) reported
@santanderuk @antanddec You are taking customers for April Fools, closing branches and reducing branch hours. At mine u have to queue down street to get in, never enough staff, need more hours not less.
-
Sarah Darby
(@madeinbarbados) reported
@santanderuk when do you plan on lifting the block on my accounts? It’s been 4 weeks. Shocking customer service. #santanderuk