Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 01/12/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ollyo9 Amelia. Politically homeless.#RightToProtest2021 (@ollyo9) reported

    @santanderuk Happened to me today when ordering my shopping from Morrison’s rang Morrison’s and they couldn’t help had to use my M&S credit card in the end I needed my shopping tomorrow.

  • stokey_wayne Wayne Salt (@stokey_wayne) reported

    @santanderuk When are these issues going to be resolved? Been ongoing all day?!

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderukhelp Absolutely disgusting service. @santanderuk. Received email to say that I need to get in touch with first exchange. I am your customer, I went through Santander. You are still responsible and accountable though you choose to use a 3rd party.

  • IzzyMyaki2895 Izzy (@IzzyMyaki2895) reported

    @santanderuk I'm having problems paying for my online shopping. When will this be fixed? I have no other card I can use. Why did you change from visa? Umpteen problems with @MastercardUK

  • CarolFl06928859 Carol Fleming (@CarolFl06928859) reported

    @santanderuk Have been trying since Saturday to make a card payment. Is there an end in sight to this issue?

  • AmandaGlenister amanda glenister (@AmandaGlenister) reported

    So frustrated and upset! My house purchase & chain on brink of collapse because after 6 weeks, still awaiting a response from @santanderuk on a std Mining Report. Just get excuses & no help from x4 staff. Totally ridiculous - not good enough by long shot.

  • ImB0rn Born (@ImB0rn) reported

    @santanderuk This will be another thing to take 2 weeks to fix

  • cvwallis Claire Wallis (@cvwallis) reported

    @santanderuk can you issue what’s happening re card payments? I cant make any payments with either of my cards

  • tskenyasarah Tsk (@tskenyasarah) reported

    @_DarrenMcgregor @santanderuk I am having issues! Logged into internet banking with my business account and told me my cards don't exist?!?

  • MarcChuck Marc Hall (@MarcChuck) reported

    @santanderuk Took me an hour to resolve an issue this morning. Well, try to. It’s still not resolve. I’ve actually rang 3 times trying to resolve it and put the phone down after half an hour each time.