Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 11/29/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AWaters_1992 Alex Waters (@AWaters_1992) reported

    @santanderuk need urgent help. My friend has LOST his bank card and phone today at blackpool beach. He knows his log in details but cant log in on my phone because you need to text his phone... Ive tried calling to cancel it and no answer. Call me urgently 07752314604

  • robbieboshell Robbie Boshell (@robbieboshell) reported

    Hi @santanderuk @santanderukhelp why is it that since November 2020 anytime I try to make a @Wise transfer you hold it for upto a week ON EVERY SINGLE ONE before November 2020 no issues I am now late for bills and subscriptions every month now. Please don’t say security checks

  • elliecjohnson Ellie Johnson Shaw (@elliecjohnson) reported

    @santanderuk I’ve been on hold with the lost and stolen cards line for over 25 minutes trying to cancel my card. While I wait, I’m watching transactions coming out of my account somewhere along Bond Street. I’m in Wales. The function on the app to cancel the card isn’t working.

  • richmumford Richard Mumford (@richmumford) reported

    @santanderuk hi I am an IFA. I have been hold for over 50 minutes. 8 am trying to help clients and run a business, I wish to try and use you but it’s clearly impossible…..

  • JONNSTERLING 🍓Digital GiGi Doll (@JONNSTERLING) reported

    @santanderuk I am Demented. Can I get help?

  • mrsmagpietj82 Mrsmagpietj82@gmail.com (@mrsmagpietj82) reported

    @FraserGoodley @santanderuk This has happened to me for the last few wkends as well ever since my debit card was changed to mastercard debit nothing but problems, how am I supposed to get food for my kids this weekend if I can't pay for it??? Any apology for customers or compensation for the stress caused?

  • chanconquest chan (@chanconquest) reported

    with helping re my old car which was broken due to a manufacturing defect which no one assumed liability for!! If you’re thinking of fincane for anything, would definitely stay well away from @santanderuk !!

  • TheOnlyToffy Kareem Saïd (@TheOnlyToffy) reported

    @MontyTweeet Oh I’m talking about the rapper lol but when it comes to banking, I’m with @santanderuk and they’ve always provided a quality service 👌🏻

  • rosshowson Ross Howson (@rosshowson) reported

    @santanderuk I’ve been locked out of my account and can’t get home please help xx

  • Rissy67__ ange postecoglou stan account (@Rissy67__) reported

    Just found out that goths STILL have human rights despite the fact they’re literal goths. Please rectify this issue as a matter of extreme urgency @NicolaSturgeon @santanderuk @ChelseaFC