Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Login (39%)
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Website (32%)
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Transactions (13%)
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Transfer (9%)
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Mobile App (6%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@MKRJ10) reported
@santanderuk Off to a cracking start, trying to move my money and you block me already 👍🏼 No wonder you are at the bottom
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Emma Steven
(@emmacatster) reported
@santanderukhelp Is there a customer service department that can deal with expat customers? Trying to get proof of our UK mortgage for US bank and no one on phone will help. @santanderuk say has to be done my mail and will take months. We will lose house if we have to wait.
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Tenbetter
(@tenbetter) reported
@santanderuk Is it possible for me to manage my mortgage online without having a santander bank account? Your website won't let me register without sort code and account number
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Flash
(@portybelly) reported
@santanderuk The impact is where you block customers access to all accounts for 4 months and counting for a single disputed business transaction. Average over half an hour to try to speak to someone. I've been with these guys for 20 years plus, but will be closing my account shortly. Hopeless
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Antlarr
(@Antlaarr) reported
@santanderuk you called me for an appointment re my mortgage and hung up after one ring. After 20 years with you it has been a difficult and slow process to discuss our mortgage. Generally not impressed
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JulesABC1075
(@JulesAB1075) reported
@santanderuk Your Switch and £130 cash back has turned out to be a huge con!! Filled in the Switch form as directed on your website for an existing account and now being told it had to be an external a/c which had to be closed within 60 days. I can't close an account
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craig allan
(@Craig__Allan) reported
@santanderuk your service is just awful.... over 30 mins on hold.... like sort it out
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Antlarr
(@Antlaarr) reported
@santanderuk having set aside time to speak about my mortgage I am disappointed that you dropped the call after one ring and know don’t answer. Customer for 20 years! #CustomerService
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harriet
(@harrietorbell) reported
Hey Twitter void, has anyone using Mx prefixes had a mortgage approved? We're struggling to get a mortgage in principle with @santanderuk because Mx isn't in their dropdowns. Pls help!
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Eelin loyn
(@eeloyn) reported
@santanderukhelp @santanderuk 3 hours to get through your customer service 😡😡😡 shocking service! WFH is not working for your company. Complaining on behalf of my husband who doesn't have Twitter.