Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Truscott
(@rtruscott) reported
@santanderuk why is it impossible to report a lost or stolen credit/debit card when you’re abroad & not using your uk mobile phone number so can’t receive code to log onto online banking?
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Mathew Woodgate
(@MathewWoodgate) reported
@santanderuk Well I am not happy. 2K of my money is lost in your system somewhere from an ISA that expired. I went to branch who said call up... they can't tell me more than 'it's a closed account! The Branch manager cannot access what she needed to on the computer. NOT happy.
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Alice 🌼
(@AChamakh) reported
@santanderuk just had a lovely conversation with Allen in your insurance dept in Sunderland. Please praise him. We need more people like him working in customer service 🙌🏼
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🔥Nathan🔥
(@Nathan_istheone) reported
You one fked up bank that dont give a **** about their customers.... @santanderuk
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Ian
(@iredfern) reported
@santanderukhelp Can someone please help me recover my £20K that is locked in an account deemed dormant because it has not been used in several years. Is the not fraudulent on @santanderuk behalf? This is our money!
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Denny Crane 007
(@Denny_Crane_007) reported
@santanderuk #fraud #phishing Had a call today from a freephone number ... main Customer Service number: 0800 3281328. Clearly spoofed. Debit card had been cloned and tried to defraud me. Red flag: THEY told me some details, instead of asking ME for security info. Beware !
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Nathan Ware
(@nwaretcfc) reported
@santanderuk @santanderukbiz absolute shambles of a bank. Block our account at 4:30pm, tell me to attend a branch with ID (when they are all closed) and now have to deal with nearly 50 staff who won’t be paid! Thanks for the last 12 years 😡
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Jackie
(@jackieleitch) reported
@santanderuk just spent an incredibly painful 30 mins on chat trying to get answer to simple question- how to set up SO to pay off cc. Seems a tricky question as I just have error my end. Why can’t it be done on the app
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Deborah Carlisle
(@debbieharry2017) reported
@santanderuk why isn’t my app accepting my login code ?
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Mark Burton
(@tooner2401) reported
Could @santanderuk care any less about my issues? Nope #dontcare #attitude