Santander

Is Santander down in Bury St Edmunds, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bury St Edmunds, Suffolk, England 01/28/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DianePe23337706 Diane Pearson aka The Duchess (@DianePe23337706) reported

    @santanderuk trying for days to get a new debit card and every time an error message comes up????? Online banking at its best!!

  • Pestsputtorest Pest Control (@Pestsputtorest) reported

    @santanderuk help! Can't login due to a security alert, been waiting a week for a new ID to login and still haven't recieved it. Is there a number I can call etc

  • TheLost16635091 The_Lost_Boy (@TheLost16635091) reported

    @santanderuk What's the point in telling customers you're too busy to answer the phone to cancel their stolen card, and they should go online, if your website then says they can't cancel your stolen card online and you should call? :(

  • SarahHeleneuk Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @Barclaycard No issue with Barclaycard .. @santanderuk need to get their act sorted. Like many folk, I like to separate parts of my life with different cards. If #Barclaycard ever do a product like Santander Zero card for use in EU .. let me know!!

  • _CousinBenson Cousin Benson (@_CousinBenson) reported

    @santanderuk Avoid the 123 mini account at all costs. Denied a 17 year old access to his wages for 4 weeks now. Account is healthy but has a fraud blocker attached to it due to an external attempt. No one will help, appointment at Lloyds today to switch. My accounts will follow.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • AlexPKinder Alex Kinder (@AlexPKinder) reported

    Absolutely disgusting service from @santanderuk @santanderukhelp I am following the instruction in letter in response to my complaint, on hold for 90 minutes, try the other number, further 30 minutes, to be told I can’t be out through as it’s a different department. 😡

  • _Dark_justice_ Sheriff Steele/Dark Meltzer (@_Dark_justice_) reported

    Instead of the @santanderuk "help"line's annoying "sorry to keep you waiting" voice over & over again, how about you answer? Card on hold for some reason & I'm stuck at a motorway services with no way to pay for food or fuel 🤬

  • Andrewn68 Andrew N (@Andrewn68) reported

    @santanderuk @santanderuk got to love Santander Bank..call to make sure a payment online can be made...yeap no problem, make payment....account gets locked...fraud team dont answer...get told to log on to account that is locked. vicious circle of inept security

  • SarahHeleneuk Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @santanderuk #Santander You try to make a purchase, as authentication you text me an OTP code and you still block the ruddy payment. THIS IS NOT THE FIRST F'ING TIME.