Is Santander down in Bury St Edmunds, Suffolk, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (58%)

2. 

   Transactions (12%)

3. 

   Website (12%)

4. 

   Login (12%)

5. 

   Withdrawals (5%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• David Cameron (@Anarchosurfer) reported 3 minutes ago

  @MorganBroadcast @santanderuk @VirginActiveUK You could try to sue the place your stuff got stolen, it sounds like they might have liability. Did the other people have the same problem? There are issues with Santander and scams but can't find any like you.

• Charlotte Jakab-Hall *BALLOT READY* (@CharlotteNHSRN) reported 4 minutes ago

  @MorganBroadcast I’m so sorry you’re going through this. I had my purse stolen in London and within 20 minutes they had spent my bank balances on each card- I was with @LloydsBank @santanderuk neither thought to question this, and neither would help to freeze my card. I was trapped in London 1/2

• kate (@k_j_hall) reported 5 minutes ago

  @MorganBroadcast @santanderuk @VirginActiveUK Wow this is horrific. In a cost of living crisis I would have thought that companies would do more to help their customers. I do hope that you are OK and you will be able to cope. Shame on them for their refusal to assist.

• eleanor odonnell (@OdonnellEleanor) reported 8 minutes ago

  @Grassmonster3 @VirginActiveUK @santanderuk Terrible to think that virginactivrUK gyms have not vetted their workers even when clearly it was not an opportunist but someone with access to lockers. In my opinion the whole thing was an inside job.

• Kerry Robinson (@kegster12002) reported 9 minutes ago

  @Judeet88 @MorganBroadcast I am sickened by your thread Charlotte and furious @santanderuk for their lack of concern or help. I really hope you get it resolved. It’s such an awful feeling and I am sending hugs. Also a co-op bank customer, who have been brilliant with fraud and support.

• Max, Mole & Lizzie 🐈‍⬛🐾 (@3panfurs) reported 9 minutes ago

  @MorganBroadcast Charlotte I have no advice that’s not already been given but just want to express huge sympathy for you. Not much help I know but but I really feel for you. What a huge nightmare! How can @santanderuk let this happen?

• Laura. (@ThisisL86) reported 10 minutes ago

  @MorganBroadcast Genuinely shocking that @santanderuk provide a PIN reminder on the app with no further security. Looks like this security loophole has helped the fraudsters get access.

• Becca (@BeccaH88) reported 10 minutes ago

  @MorganBroadcast So awful that no one is helping you! @santanderuk as a customer this makes me very concerned about whether I can rely on you to keep my money safe - should I close my 123 account or are you going to help?

• MarkM (@MarkM1177) reported 15 minutes ago

  @MorganBroadcast @santanderuk @VirginActiveUK The fact that an organised crime gang managed to access secure parts of a Virgin Active gym the same day the security barriers happened to not be working seems a remarkable coincidence to me.

• Kelly (@xMrsKellyLx) reported 15 minutes ago

  @MorganBroadcast So sorry to hear this Charlotte. Do you know if @santanderuk spoke to anyone using your stolen mobile/left a msg? If yes, then they've breached GPDR. I would make a subject access request for your info as there should be a copy of all the calls & what actions they've carried out