Is Santander down in Bury St Edmunds, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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muppettgordon
(@muppettgordon24) reported
@santanderuk Recently switched to Santander from Nationwide< what a mistake that was. Incompetent complaints department and promised by branch manager to deal with a problem who has done nothing. Need to switch back pronto to a proper bank.
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David Bates
(@DaveB1953) reported
@santanderuk Three online debit card transactions today are not showing in my pending items and have not been deducted from my cleared balance . Is this part of the earlier issues ?
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Lepidopterous latour
(@latour_kiri) reported
@santanderuk Have been trying to access my account online since this .owning Still not able to. When will this be resolved? I received a (scam?) Call this morning telling me of 2 attempts to access my account through Amazon amounting to 4 figure sums. Help please
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Flash
(@portybelly) reported
@santanderuk Spent all afternoon on 3 calls totalling over 180 minutes on hold, going through security repeatedly, then back on hold again, then getting dropped trying to unblock my account. Appalling customer service. Been with you for many years, but not much longer at this rate!
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward
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Hana
(@Hana97995933) reported
@santanderuk The worse bank ever! Santander’s have blocked my account for receiving payment from family to fund towards my tumour! It’s been blocked for two months! Until now I can’t access my funds to pay for my surgery!!!
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Michael Ollerenshaw
(@MichaelOlleren3) reported
@santanderuk Why are you constantly having issues ,any chance of a truthful answer.
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Ray Routledge
(@RayRoutledge) reported
@santanderuk So i hang up as stuck in this menu option now. Back on your useless website and decide to use online chat..... surprise surprise something else that doesnt work! Whoever is in charge of your website and phone system need replacing with people that know what they are doing!
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Leroastbeef
(@Leroastbeef1) reported
Hey @santanderuk, how about stop hanging up on me on the customer service line before I even get through to someone?
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.