Santander

Is Santander down in Burnley, Lancashire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burnley, Lancashire, England 05/18/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Transactions (25%)

    Transactions (25%)

  3. Login (15%)

    Login (15%)

  4. Website (13%)

    Website (13%)

  5. Transfer (8%)

    Transfer (8%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Santander Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England

    Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SpainNick Nick Spain (@SpainNick) reported

    @santanderuk you have appalling customer service! I have been on hold for 20 minutes already! Answer your phone!

  • samg2010a Shirley Goodall (@samg2010a) reported

    @LizKershawDJ @santanderuk If you couldn't drive how would you have got to the bank. Many local post offices are also closing down or have gone. Isolation of many vulnerable continues.

  • YarRawed ray dewar (@YarRawed) reported

    @santanderuk can’t get through to anyone. No branches near by and take forever to answer the phones. Online chat tells me to ring… service sucks.

  • Cathari53751411 Catharine (@Cathari53751411) reported

    @LizKershawDJ @santanderuk Hi Liz, I bank Cheques into my NatWest account at my local post office, does that help 🤔

  • Tara_Rogersxx Tara Rogers (@Tara_Rogersxx) reported

    42 minutes on hold to @santanderuk - new customer but already tempted to go elsewhere!

  • SandownCameron Cameron (@SandownCameron) reported

    @LizKershawDJ @santanderuk We should both dump them. I’ve been with them since 1992 (Abbey National days) but now they’re ****. Let’s do it.

  • Callumj39903313 Callum jones (@Callumj39903313) reported

    @Bravebelly2 @LizKershawDJ @santanderuk In the UK, This would Contravene the equality act You need to offer an alternative to Take reasonable steps people with disabilities to access your services

  • jebernstone Jane Bernstone (@jebernstone) reported

    @GgAviation @LizKershawDJ @santanderuk Yes but isn't it ridiculous that banking,once considered essential, are closing down. My local branch closed due to lower footfall during the pandemic when they were closed!

  • MissEllsBelles Teresas wedding hair (@MissEllsBelles) reported

    Are your cash machines down? @santanderuk tried to withdraw in a branch but machine said "this is an invalid request" I know I have funds &it's my current card last used to withdraw on Tues I just didn't have time to queue for help #santanderuk

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    Just drove a 20 mile round trip with a cheque sent to me to the only remaining branch of my bank near me since 3 have closed down. It was shut. Thanks @santanderuk