Is Santander down in Bruton, Somerset, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bruton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bruton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MrT
(@MrT_1965) reported
@santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk
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Gillian Hill
(@Gill_WWA) reported
@MartinSLewis Trouble is that many of us are trying to do that but @santanderukhelp @santanderuk is making it impossible to do. Hours waiting on the phone, can’t do it online and no branches. No one seems to care
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Amy
(@amyflitney) reported
@santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?
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George Pechlivanidis
(@pexlis_) reported
@santanderuk @santanderukhelp you’ve sent me a letter to activate an online account I never applied for. It’s impossible for non-customers to speak to anyone at the bank as I need to complete the ID&V process but not a customer.
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Sam Toboggan
(@samtobo1) reported
@santanderuk @santanderukhelp hi I have a loan and repayments but have no idea how to actually view my remaining balance and details? I have no login info or anything at all. Thank you.
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SharkyPark
(@sharky_park) reported
@santanderuk - Who said waiting in your telephone queue for 45mins before giving up is acceptable? Where is this ridiculous hold time recorded & Reported? @financialombuds - This is a UK wide problem of zero regulation. #BadUKBanks
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Anna Smith
(@annasmith0411) reported
@santanderuk how do I get through to you to pay our mortgage? We have been on hold for at least 2 hours a day for the last 4 days - been into local branch and they can’t help - this is madness please someone help - I need to give you money!
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Jeremy White
(@jeremyiwhite) reported
Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?
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Kilmamouse
(@mcsporran_james) reported
@santanderuk @VictoriaScone Answer the phone. Yer customer service is #dreadful . Employ more staff. On hold...#awful