Is Santander down in Bonnyrigg, Midlothian, Scotland?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Santander
Santander is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (60%)
-
Login (14%)
-
Website (12%)
-
Transactions (9%)
-
Withdrawals (3%)
-
Transfer (2%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Santander outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Mobile App | |
| Edinburgh |
Transfer | |
| Edinburgh |
Transactions | |
| Edinburgh |
Login | |
| Edinburgh |
Mobile App | |
| Edinburgh |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
-
Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
-
Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
-
mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
-
Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Gill
(@gilld008) reported
@MorganBroadcast Sorry this has happened. Check insurance for items away from home. Can police assist gym investigation, CCTV, who has access to customer records. So many people mentioned the banking app pin @santanderuk how can you assure customers?
-
Louise Hurst
(@Lousincs85) reported
@MorganBroadcast @NeilMackay78 @santanderuk I’m so sorry to read this. Santander have been horrific dealing with my mum after she was scammed out of £15,000. Long story but she is now going through citizens advice bureau-if you have no luck, it might be worth talking to them-super helpful, free service. Good luck 🤞🏼
-
Lagatha Lothbrok
(@LagathaLothbrok) reported
@MorganBroadcast @santanderuk @VirginActiveUK Charlotte I am so sorry to hear what has happened to you. This is truly awful and such appalling service from Santander and Virgin Active. Both organisations need to do the right thing and provide the customer service you desperately need to resolve this horrid situation.
-
Gilly G
(@GillyGWhite1) reported
@MorganBroadcast @santanderuk @VirginActiveUK I took control of £'s my mum had saved for my sons (her grandsons) with Bradford & Bingley who were taken over by Santander. Service plummeted - lost bank books & wrong info. Virgin- so bad with my tv 'bundle' I had to ask tabloid consumer rights for help to end my contract.
-
Katie 🌻
(@Misskatie_says) reported
@MorganBroadcast @santanderuk @VirginActiveUK I'm so sorry this happened to you. It's awful. I really hope you manage to get it sorted x
-
Lindsey Hewitt 🐎🏳️🌈🇺🇦
(@LindsLinsopStud) reported
@MorganBroadcast What are you going to do about this @santanderuk ? I’ve banked with you for 30 years and have a significant amount in savings with you, always trusted it was safe. This makes me feel physically sick. What do you intend to do to help this young lady?
-
@DysgwrCymraeg #JOHNSONOUT 🏴
(@DysgwrCymraeg1) reported
@MorganBroadcast So very sorry to hear this awful experience. Thanks very much for sharing. I hope you get the justice you deserve and that @santanderuk realise they have a duty here - and their reputation is going to be damaged if they don't underwrite these losses.
-
Ja_keeler
(@ja_keeler) reported
@MorganBroadcast So just to shed some light on the pin thing the @santanderuk mobile app gives you the pin if they had your phone and reset the touch id they got your pin that way. I'm so sorry this happened and I hope that they can help some way
-
M
(@mazzzdaaa) reported
@MorganBroadcast If they managed to get through to your Santander app they can get your pin from there. The blame obviously lies with them and I’m sorry that they have been so incredibly ****. @santanderuk seriously reconsidering you as my banking and mortgage provider after hearing this
-
Gary Linekar's ****** 💛💙
(@GaryLinakar) reported
@MorganBroadcast I will never use them. this is the start of the banks shirking the responsibility of safe banking and making us pay... not them. let them rot. One bank will recognise this, support customers and we'll use them instead. @santanderuk can kiss my ***.