Is Santander down in Bonnyrigg, Midlothian, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Dann
(@ChildofFang) reported
So @santanderuk chat service can’t get in contact with any branch. At all apparently. To solve my issue all I need is that branch to call me. I can’t get there during opening times and they have no contact number. Mind you they could have called like they said they would
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Anne Webb
(@AnneWebb777) reported
@santanderuk so despite cancelling this subscription and putting it in writing to you in JANUARY and two phone calls - NOW TV are still taking money each month. Waste of time trying to get this sorted. Bad service 🤬🤬😡😡
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Leescrafton
(@Leescraf) reported
@santanderuk ridiculous trying to get through on the phone need a fraud block taking off my card and nobody answers the phone 3 60 min call still no further forward!
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Andy B
(@andyburton50) reported
@santanderuk Why do you keep people holding on the phone, with the explanation “ due to the current climate” you should not be short staffed having continually closed branches , why are you not recruiting in your call centres ? Your customer service is a total disgrace
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Youngannie
(@ayoung140_ann) reported
@santanderuk what a disgrace. Waiting for 25 mins. Still not spoken to anyone. Rang technical line and sane again. You have just lost a customer.
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cathy callery
(@jumelle1) reported
@santanderuk been on hold for 45 minutes…..is anyone working? How long is an acceptable wait? Dreadful customer service.
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David Shepherd
(@flockminder) reported
@santanderuk awful service. Kept waiting ages and then (again) told I will be transferred to someone who will help. Put back into the waiting queue for ages. Payments repeatedly stopped and no help from the bank. What am I to do
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Chevaan Seresinhe
(@chevaans) reported
For the record @santanderuk REALLY needs to sort out their phone banking service. I have been on hold for 25 mins...😱😱😱 Abysmal
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Paul Varney
(@silveryk) reported
@santanderuk 19 minutes so far waiting for someone to answer a call. Under any circumstances that is not CUSTOMER SERVICE. Appalling
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Andy Inson ⚒
(@rancid_insane) reported
Really that suprises my as @FitbitUK pay has been a thing for some time I see @santanderuk support this method of payment 🤔