Santander status: access issues and outage reports

Problems in the last 24 hours in Bonnyrigg, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bonnyrigg, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Bonnyrigg, Scotland

Latest outage, problems and issue reports in Bonnyrigg and nearby locations:

• 
  Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported 9 minutes ago from Edinburgh, Scotland

  Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

• 
  mette baillie (@freja_fashion) reported 16 minutes ago from Edinburgh, Scotland

  @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

• 
  Liam Stewart (@LiamAStewart) reported 31 minutes ago from Edinburgh, Scotland

  Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

• 
  Oliver Woodruff (@StreetDogMaggie) reported 47 minutes ago from Edinburgh, Scotland

  @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mick Holds the Line (@Mickandhismusic) reported 6 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  Kevin Baker (@KevinBa07776436) reported 6 minutes ago

  @gray_schofield @santanderuk This is typical poor service from banks. I used to work in an FCA regulated financial organisation and deal with Executive Complaints. Come on Santander do the right thing. Open the accounts, uphold the complaint and pay compensation

• 
  HonestHornet (@hornet_honest) reported 9 minutes ago

  @santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.

• 
  I'm Nick I am (@AnnoGalactic) reported 10 minutes ago

  Morning, beautiful and ugly Associates all. Yesterday I sacked @santanderuk for absolute cuntery and they may never, never return. Excellent bankers, awful computer. Today it’s @LloydsBankBiz to choose between Profit and Redundancy. Wish them Luck. Haha.

• 
  Dorset Gooner (@dorset_gooner) reported 13 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  LouL (@LouiseLight1) reported 14 minutes ago

  @santanderuk is online banking down? Says server can’t be found???

• 
  Oasis (@Oasisrvti) reported 14 minutes ago

  Customer service of @santanderuk is giving little Britain

• 
  Diablo (@ARRelectech) reported 17 minutes ago

  @UltraDane @santanderuk and all other banks who do this - you are a joke and should be fined millions. Its HIS money, **** all to do with you. I'd find a bank that does let you do what you want with your own money and ditch these parasites - even for worse benefits

• 
  Joanna wight (@DieselbaxiWight) reported 21 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 23 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.