Is Santander down in Bonnyrigg, Midlothian, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Morgan
(@MorganBroadcast) reported
For them to have known or guessed my pin is impossible, yet @santanderuk refuses to entertain any other explanation. But - it's up to the provider to prove I've been negligent or fraudulent, which they can't. Simply saying my PIN was used does not mean I authorised the purchase
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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inji duducu
(@injiduducu) reported
@santanderuk I’ve just been informed that there is an issue with card payments, but it should be sorted in a couple of days. DAYS?! How is that acceptable?
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Jen
(@jenvl1620) reported
@BarclaysUKHelp @santanderuk @HalifaxBank what happens when a customer is too poorly due to terminal cancer can't visit the bank to update their account/transfer they money to family members?
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Dominic
(@DomSumner) reported
@MorganBroadcast @santanderuk @VirginActiveUK This is awful and so sorry you’ve had this happen. The awful service doesn’t surprise me at all and is more commonplace than ever. I hope Santander so the right thing and it’s resolved. Plus the scumbags are caught!
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Jo
(@Jo48651873) reported
@santanderuk awful service I’ve received something that was supposedly so easy is becoming ridiculously complicated… waited 40 mins with no explanation…
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Charlotte Morgan
(@cornwallchar) reported
@MorganBroadcast @santanderuk @VirginActiveUK This sounds absolutely awful, you poor thing
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Charlotte Morgan
(@MorganBroadcast) reported
After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting...sort of
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Stuart Barker
(@_ChuBarker) reported
@MorganBroadcast @santanderuk You should be ashamed of yourselves. You've failed your customer here!
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RobVScustomerservice
(@IwantmystuffA) reported
@santanderuk I don’t understand why no one is helping me??? Why are you just ******* me over and doing nothing about it? Can some please help me!! @santanderukhelp