Santander down? Current status and problems in Bonnyrigg, Midlothian, Scotland

Problems in the last 24 hours in Bonnyrigg, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bonnyrigg, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Bonnyrigg, Scotland

Latest outage, problems and issue reports in Bonnyrigg and nearby locations:

• 
  Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported 9 minutes ago from Edinburgh, Scotland

  Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

• 
  Oliver Woodruff (@StreetDogMaggie) reported 12 minutes ago from Edinburgh, Scotland

  @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

• 
  Liam Stewart (@LiamAStewart) reported 17 minutes ago from Edinburgh, Scotland

  Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

• 
  mette baillie (@freja_fashion) reported 52 minutes ago from Edinburgh, Scotland

  @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Mills (@smevergance) reported 2 minutes ago

  Terrible service from @santanderuk today. It took 35 mins to get my call answered (to report fraud) and was then told that I was being transferred to the fraud team but was again put in a hold queue. I gave up after an hour!! #badservice

• 
  Stephen wain (@blackslugking) reported 5 minutes ago

  @santanderuk I’ve spent all day trying to get though to your customer service via phone. Does anyone work on a Tuesday??

• 
  Jordan B (@GMaggiordomo) reported 5 minutes ago

  @santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?

• 
  MikeWill (@mikewill37) reported 8 minutes ago

  Not impressed with @santanderuk Daughter has had fraudulent use of her card with someone buying things from Amazon. Santander seem to not give a **** and have told her to ring Amazon. This is from the fraud team. Glad I am with @HSBC_UK as they could teach how to handle this

• 
  Lee Newsome as Elvis (@LeeasElvis) reported 10 minutes ago

  @fiona_parker14 I rang @santanderuk yesterday for mortgage help and they said there'as absolutely nothing we can do and to make sure i paid the mortgage or the house would be repossessed

• 
  DeniseM (@HiPPyKiTTy) reported 11 minutes ago

  @santanderuk who do I complain to about the terrible, lazy inept service that I have had from you?

• 
  Richard Bromley (@bromers_) reported 12 minutes ago

  @santanderuk an hour and a half waiting in a phone queue, and still no answer. Fairly urgent issue, can't wait any longer.

• 
  Shome Bag (@shome_bag) reported 14 minutes ago

  @HSBC_UK pathetic experience at HSBC Edinburgh Hanover street branch while trying to open a bank a/c for my son. It’s clear the bank is run by pseudos and bastards given I am a 20 year old customer.Thank you @santanderuk for opening the a/c within 30min #avoidhsbc

• 
  Rob Styles (@mmmmmrob) reported 19 minutes ago

  The particular problem my friend has is that they've paid the wrong account — an existing payee. Because… @santanderuk truncate payee account names so they now have three identical names, with different accounts, in their payees.

• 
  Susan Manly (@SusanManly1) reported 19 minutes ago

  Recently bereaved elderly relative sobbing on the phone to me because @santanderuk are being so obstructive and unhelpful with a transaction. This has been going on for weeks. I need urgent help to get this sorted out @santanderukhelp