Santander status: access issues and outage reports

Problems in the last 24 hours in Bonnyrigg, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bonnyrigg, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Bonnyrigg, Scotland

Latest outage, problems and issue reports in Bonnyrigg and nearby locations:

• 
  mette baillie (@freja_fashion) reported 48 seconds ago from Edinburgh, Scotland

  @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

• 
  Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported 7 minutes ago from Edinburgh, Scotland

  Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

• 
  Liam Stewart (@LiamAStewart) reported 9 minutes ago from Edinburgh, Scotland

  Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

• 
  Oliver Woodruff (@StreetDogMaggie) reported 14 minutes ago from Edinburgh, Scotland

  @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gillian (@sandygill_) reported 10 minutes ago

  @santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!

• 
  Aaron Houston (@Toon_Army1986) reported 11 minutes ago

  Nice two hour journey to Wirral to buy a car. tried paying garage for @santanderuk to kindly flag up the purchase as unusual activity & block all our accounts & tell us it’ll be 48 hours to resolve the issue leaving us stranded in Liverpool with no money & a hungry 1 year old 👍🏻

• 
  Russ (@highflyer_79) reported 11 minutes ago

  @HSBC_UK Nothing will change unfortunately. She has accounts with @santanderuk and @AskNationwide and not one of those I’ve had any issues with at all. Unfortunately I will be pulling her out of this account, which is a shame as I’ve banked with yourselves for over 25yrs.

• 
  James Hassett (@JamesHassett1) reported 18 minutes ago

  Please don’t bank with @santanderuk. They have currently restricted my account so I can’t access my money. They have asked me for documents which have been provided but now they are not good enough. They asked for a payslip which is Thai and now they want it translated.

• 
  steven jackson (@Archtech_design) reported 19 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  Rob Slade (@Rjs4Rob) reported 22 minutes ago

  @santanderuk @santanderukhelp I left your bank 6 months ago because of the poor service but you still keep sending me advertising emails claiming I have an account with you. You promised to stop this but it continuing.

• 
  Southwalegande (@HarshMandviwala) reported 24 minutes ago

  @santanderukhelp @santanderuk the worst banking service ever My card is damaged and ordered a new one, it’s been more then 24 hours and still I cannot access a new card for online transaction. Moreover, no proper response on the help centre as well.

• 
  Oasis (@Oasisrvti) reported 29 minutes ago

  Want to working in banking with no knowledge? @santanderuk are hiring you x

• 
  Anthony (@LDNNI2024) reported 31 minutes ago

  @santanderuk @TSB Got a new card after account was access by fraud, sent new card out then send out numerous PIN numbers!!!!!

• 
  Umang Mathur (@umangm888) reported 32 minutes ago

  @santanderuk After being defrauded, Santander has blocked my attempts to get my money back. I’m being bombarded with consistent, slickly-worded AI emails threatening me about my overdraft now.They talk about 'support' in their emails while doing the exact opposite in reality