Santander down? Current status and problems in Bonnyrigg, Midlothian, Scotland

Problems in the last 24 hours in Bonnyrigg, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bonnyrigg, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Bonnyrigg, Scotland

Latest outage, problems and issue reports in Bonnyrigg and nearby locations:

• 
  Oliver Woodruff (@StreetDogMaggie) reported 1 minute ago from Edinburgh, Scotland

  @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

• 
  mette baillie (@freja_fashion) reported 20 minutes ago from Edinburgh, Scotland

  @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

• 
  Liam Stewart (@LiamAStewart) reported 46 minutes ago from Edinburgh, Scotland

  Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

• 
  Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported 58 minutes ago from Edinburgh, Scotland

  Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Durr (@stevejdurr) reported 5 minutes ago

  @santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all

• 
  Warren Parish (@WarrenParish) reported 6 minutes ago

  Could banks make it anymore difficult to deal with a person!!! @santanderuk @santanderukhelp all I want to do is speak to someone in a branch but no one answers the phone its apparently an impossible task and you close your branches at 4.30pm which is ridiculous!!!!!

• 
  Tirgan Saadatzadeh (@tirgans) reported 7 minutes ago

  Call to a manager”. She’s unable to make any business transactions and is incurring financial penalties from her suppliers all because @santanderuk inability to figure out why her account is blocked and fix the issue. 3 days and no remedy is shockingly poor service from a….

• 
  Shellymott (@shellymott1) reported 8 minutes ago

  @santanderuk saying server down?

• 
  Matt G ⭐️⭐️Champions of Europe (@gilmac1975) reported 14 minutes ago

  Currently been on hold to @santanderuk for 48 mins to their number for existing mortgage customers. Shocking service as I obviously have nothing else to do with my life

• 
  Sarah Parkes (@SarahPa58703798) reported 14 minutes ago

  @santanderuk please could someone help to content me to the stafford Uk branch. Been trying all day and I either get cut off or on hold for over 35 minutes! Very frustrating

• 
  Euan Foster (@euan_foster) reported 14 minutes ago

  @santanderuk you're customer service is terrible. Two hours on hold and noone has picked up

• 
  euan parker (@euanp1) reported 20 minutes ago

  What a surpise! Cut off again after 30 minutes. Advised to call another number. "The call centre is now closed"! What sort of customer service is this? @santanderuk

• 
  Beverley Grant PCC 💙 (@RoPCoach) reported 22 minutes ago

  @santanderuk It took hours of waiting on the phone & frustration at being cut off (multiple times) but finally we got the problem with our credit card sorted. Thanks go to the staff member in the Northwich branch who went the extra mile to help.

• 
  Hannah Wakeford (@StellarPlanet) reported 23 minutes ago

  @santanderuk @santanderukhelp I also cannot believe we have to now resort to things like Twitter to try and get through to companies like this. A truly broken system