Is Santander down in Berkhamsted, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Rob Taylor
(@TreborRolyat) reported
from
Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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swingate79
(@swingate79) reported
@santanderuk Have been trying to get hold of Santander Consumer Finance. Online payments are not going through, customer service aren’t answering emails and constantly stuck on hold when calling. Please advise urgently.
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Madge
(@madonnaragu) reported
@ThreeUKSupport Spoken to @santanderuk @santanderukhelp on the phone already. They say it's an issue with our provider - Three 5G broadband. It's odd now both you and Santander say it's not a known issue when other people are having it too. Maybe it's the constantly changing IP address?
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Miss Jones
(@lolosedjro) reported
@eva_khaliq @santanderuk I have the same problem. It happens with the app and on the website
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Gazza
(@gazza_the_red) reported
@santanderuk Trying to activate breakfast roll deal at Greggs on #SantanderBoosts but it isn’t working. Other deals are working fine, so why not the #Greggs deal?
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Andy
(@littlejnr) reported
@santanderuk my mobile app is not currently working.
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Lord Tony Shaw
(@TONYSHAW21) reported
@santanderuk just like to say what a load of crap your customer service is... account to be closed today!!!
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Dan Kendall
(@dbjkendall) reported
@santanderuk can I ask what is the point of asking me 20 questions about whether I’m comfortable about a payment for me to answer yes to each one, with ID verification & then you block said payment and lock me out of my account?! Then when I try and call your lines are shut! 👏🏼😒
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Art4Women📢CertifiedTerf
(@TVArt4Us) reported
@santanderuk so your website says to call you if you need help and advice ref mortgage payment difficulties but when you call to ask for help just until the house sells you say there’s nothing u can do. I would suggest you change the website as u are giving a false impression
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
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LMac
(@LMac04) reported
Over 13hrs on the phone to @santanderuk over 7 different calls to get my account unblocked only to get blocked again with no reason/concern. Passed between departments & the one that can help don't work weekends. This is no good to someone who relies on this account to pay bills