Is Santander down in Berkhamsted, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Santander
Santander is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Rob Taylor
(@TreborRolyat) reported
from
Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Wilson
(@arsenalpeteglw) reported
@santanderuk your customer service is abysmal. 3 days I’ve tried to get hold of you, by phone and through your online chat, and nothing!!! And it was you who sent me a letter saying could I get in touch with you!!!! Chance would be a fine thing. 0/10 poor.
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Sharon coldrick
(@sharoncoldrick) reported
@santanderuk …nearly 7 weeks to reject a mortgage application because I had 4 months not working after 30 years serving as a police officer , information provided at the outset,banked with you for over 25years#notanymore
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Creature Tales
(@creaturetalesuk) reported
@santanderuk appalling service today. Unable to speak to a mortgage advisor in branch? Who made this decision and how are they still apart of your company? Decision can only have been made to provide no service to customer and remove local jobs
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Alex Baxter Scott #blacklivesmatter🌈
(@AlexBaxterScot1) reported
God the amount of condescending talking down to we got at Santander bank Scarborough is bloody unacceptable, especially from someone who wasn't solving our issue. I expect more professional attitudes @santanderuk , this is not good enough.
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Joanna wight
(@DieselbaxiWight) reported
@santanderuk can’t access online pls
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MandyKostiadis
(@mandyk160) reported
@santanderuk card frozen and overseas. Have no money. Blocked trying to pay for a funeral. Chat useless, call waiting forever. Help!
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Catherine Rowlands
(@cjr1968) reported
Bloody hell @santanderuk when you block me out of my online bank account the least you can do is answer the phone! On hold over 5 minutes already.
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Catherine Rowlands
(@cjr1968) reported
@santanderuk Over 20 minutes now. This is really dreadful service.
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KarenT
(@KMTurnip) reported
@santanderuk I'm trying to open a current account but I work in the third sector - your drop-down on the form only offers public sector, private sector and armed forces. What do I do?
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Prof. Lee Cronin
(@leecronin) reported
@santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.