Is Santander down in Berkhamsted, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (27%)
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Login (18%)
Community Discussion
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Santander Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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Rob Taylor
(@TreborRolyat) reported
from
Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Still Socialist
(@StillSocialist) reported
.@santanderuk terrible service and experience on a mortgage application. Delay and obfuscation. I called your “dedicated complaints team” and was told couldn’t complain as they are customer services, not complaints. And the delays go on- I may lose my property at this rate. Awful
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Paul
(@teaguestar) reported
@debbie14022 @santanderuk Got a someone opening an account using my name and I am trying to tell that to kill the account. Went into the shop explaining all and said can you block n kill the account ? No you have to phone up fraud dept !!!!!!! What a ****** joke of a bank
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James Murphy
(@JamesMurphy767) reported
@santanderukhelp OK. Thanks. So how long should the average customer expect to wait before a call is answered? Publish the corporate target....? @santanderuk @TheFCA
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Roderick Hamilton (He/Him)
(@RoderiHamilt) reported
@lucia_ariano @santanderuk Sure, no problem
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Jenny
(@JennyAudsley86) reported
Hey @santanderuk are you aware of errors with interest payments on regular savers? Mine seems unusually low.
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Daniel 🏴🇬🇧🇳🇬
(@devvito93) reported
I see nationwide bank is playing up again and is down yet. Absolutely useless bank. Good thing my salary goes into my @santanderuk bank account. I'm gonna leave these Guys because this is beyond a joke now @AskNationwide sort your sh!t out #NationwideDown
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Dr. Jacqueline Wabara
(@WabaraPR) reported
@santanderuk Unprofessional Scott in customer complaints tried to stop me from complaining about him using condescending terminology & gaslighting techniques during a call.He initially said I couldn't complain about him & then said the SLA for a response takes up to 8 weeks .
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The Runway Media
(@MediaRunway) reported
@santanderuk I’ve been on hold to your fraud team for hours and can’t use my business account. Please can you help?
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Darren Michael
(@darrenmichael) reported
@santanderuk morning. I’ve found one of your customers debit cards whilst on my dog walk. It seems nigh on impossible to speak to someone via your customer service number. What should I do?
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ken h 96.5% 🇺🇦
(@kennyhd) reported
I'd rather pull my teeth out than wait to get assistance from the #Santander call center..... But poor service doesn't just happen, it's by management design..... or rather mismanagement. @Santanderuk