Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 11/08/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (36%)

    Website (36%)

  2. Mobile App (36%)

    Mobile App (36%)

  3. Login (23%)

    Login (23%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mosh19641992 Mosha 🌈 (@mosh19641992) reported

    @santanderuk mobile banking is not working causing me havoc. Currently abroad and need to transfer money to another account.

  • journeymanstev1 Steve O (@journeymanstev1) reported

    Santander app down if your trying to use .. @santanderuk are aware

  • ItisGee Graham Moore (@ItisGee) reported

    Logging on to @santanderuk App " app not available, tech error, online banking is available" logging on..."please us app to verify its you" hmmmmmmmm :)

  • Puerile88379641 Selwyn Hansford (@Puerile88379641) reported

    @santanderuk App apologising it's not working telling me online banking is working. Trying to log on to online banking and it's asking me to use the app to verify my attempted login - which isn't working.

  • OldnPete Pete K. (@OldnPete) reported

    Santander Mobile banking down? Anyone else having issues with (android) 'phone app? @santanderukhelp @santanderuk

  • MounteneyCallum Callum Mounteney (@MounteneyCallum) reported

    @santanderukhelp @santanderuk How do I complain please, I keep a spare £10 in your bank for Emergencys go to use it today and transfer to my card and your stupid app just keeps throwing silly error messages using containing the word "oops" and that the "Server is not responding"

  • JimmyCoggan Jimmy Cogg ♪♫♫♪ (@JimmyCoggan) reported

    @santanderukhelp @bancosantander @santanderuk Santander has effectively shut us down. We can't work. I want this looking into like yesterday. We are a wholly legitimate reputable UK business. 5 days with out access to our money with no explanation is simply UNACCEPTABLE.

  • FadhlaouiLeila Leila Fadhlaoui (@FadhlaouiLeila) reported

    @santanderuk I can not log in online and it’s causing me great issue- can you help?

  • kirstomufc7 Kirsto7 (@kirstomufc7) reported

    @santanderuk which genius has decided to make all online banking log ons be authenticated by the app when the app is down and I can't log on to it? How am I supposed to access my account??!

  • zoton78 Mark Collins (@zoton78) reported

    @Jabir0o @santanderuk I think the whole app is down in UK