Is Santander down in Basingstoke, Hampshire, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (58%)
-
Website (14%)
-
Login (14%)
-
Transactions (9%)
-
Withdrawals (4%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Robin Childs. 💙
(@rob_inn) reported
@santanderuk possibly the most difficult organisation to actually speak to … no branch phone number and just a message service on the national phone number - too frustrated for words !!
-
Ian Finlay
(@IanFinlay5) reported
@santanderuk Just tried to use my 123 debit card and it couldn't be recognised by the card machine. This isn't the first time I've had problems and iim not alone. Luckily had another bank card I could use. This is not an old card. What is the problem?
-
Ben Ford
(@commandodev) reported
@santanderuk has to be the worst online experience I've had for several years. Phones support doesn't work. Literally have no idea how to talk to someone about me account. Hopeless!
-
Ryan Boothroyd
(@ryanpboothroyd) reported
@santanderuk your mobile app is telling me the details on my debit card do not match yet they're right and now my access is blocked. What a s**t sitch.
-
clare l
(@1cymruambyth2) reported
@santanderuk been trying to phone the fraud team all day, nobody available to take my call, pretty poor customer service.
-
Sadie Belle 🎗
(@SadieNBelle) reported
hey @santanderuk can you fix the ******* online banking. every time i log on to do a bank transfer, it sends me back to log in AGAIN. i have to log into the website at least 5 ******* times before it even lets me do anything
-
Casey Hanson
(@caseyhanson798) reported
@santanderuk unlock my account for **** sake. My money not yours
-
Eleanor Bowe
(@elebowe89) reported
@santanderuk I have been trying to transfer my mortgage to you since July with the service you provided to support - enact and not only have they failed to meet the deadline agreed and I have now lost hundreds of pounds in extra charges. Please can you get in touch immediately,
-
Tim Sudworth
(@suddyman) reported
Appalling lack of service @santanderuk with a@business account 3rd attempt to change something - Failed now attempting again phone cut off
-
Suz McCarthy
(@SuzMcCarthy2) reported
And one for you @santanderuk for refusing to upgrade my card so I have to use such a **** company (pockit) because you wouldn't let me upgrade my card.