Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 03/26/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • flyme2them00n Sherbet lemon (@flyme2them00n) reported

    @santanderuk are you having transfer issues? I transfered to a payee last night it went through to the right account right name but this morning its a different name different payee it went to?

  • aenn1 anne buchanan (@aenn1) reported

    @santanderuk took out an Isa haven’t received my gift voucher yet. Who can I ask about this, not easy to get an answer from anyone on the website!

  • vauxhallwoman Chloe (@vauxhallwoman) reported

    @santanderuk Cannot log into app - it's just hanging. Do you have problems? Thx.

  • Blurbmuz JAD (@Blurbmuz) reported

    @santanderuk @LloydsBank why are your savings interest rates still so crap? Nationwide are offering up to 4.75% for locked in savings. Your 2&3 year savings would still be low even if it was an easy access savings account!

  • MidlifeSmarts Midlife Smarts - Jill Creighton (@MidlifeSmarts) reported

    Whil @santanderuk pay @AntandDec gazillions I cannot get answer to a simple question in branch or online. Can I suggest new strategy 1 Dump the Ant & Dec ads 2 Employ more people I’m a customer - Get me out of here

  • aimitch aimitch™ (@aimitch) reported

    @santanderukhelp @santanderuk I received a letter from santander customer operations stating my account will be locked on Dec 22nd. They have tried calling me but I am in Mexico for the winter and due to time difference I was asleep. Can't call them from here. Help.

  • EdwardStudham edward studham (@EdwardStudham) reported

    @santanderuk why have you made it so hard to access my money. I need to withdraw cash. Local branch closes at 3pm…..3pm!! On the phone for 45 mins to try and access it via post office because daily limit is £250. Absolutely useless! Think I’ll withdraw it all and leave!

  • clegnut 𝙘𝙖𝙡𝙪𝙢 (blue tick) (@clegnut) reported

    @santanderuk how ******** do i find my ccv number? why have you gotta make it so difficult

  • thierryshead Thierry Bourret 🇺🇦 (@thierryshead) reported

    Call from @santanderuk this afternoon... Can we go through security, sure we can. We go through set of questions, then she tells me: Let me pull up your file to see why I called you... Don't #wastemytime, know why you are calling before you pick up the phone. I put the phone down

  • MattJamesAndo MJA (@MattJamesAndo) reported

    @santanderuk every staff member who I spoke to at @santanderuk said they have zero idea why my account has been blocked and never seen it before in all their years working there...