Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 11/29/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Gldecor Graeme Langthorne (@Gldecor) reported

    @santanderuk @MartinSLewis this is the worst behaviour from a bank I have ever witnessed the 74 year old has just had a stroke through stress and NOW WE ONOW WHY HE WAS STRESSED !!!! In august his mortgage was £2545.00 for the month WTF!!! Where’s the safe guarding where’s flag

  • jugrogan Julia Grogan (@jugrogan) reported

    @santanderuk @santanderuk I still haven’t returned any of my weeks wages after they were swallowed in a broken ATM machine in Streatham. Can I get a response please?

  • 1RBS2 R (@1RBS2) reported

    Can’t wait to cancel @santanderuk blocked all my cards now none of my direct debits have gone out. 30 mins and still waiting to talk to someone. Customer service is shocking

  • James2022R JR (@James2022R) reported

    @bancosantander Take a moment to think about why the regulators allow @santander to continue to trade despite its support of companies that commit fraud on @santanderuk customer accounts

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • Blueeyes5069 Kerri Saunders (@Blueeyes5069) reported

    @santanderuk worse bank ever , customer services #liars

  • emilyjerman Emily Jerman Fashion (@emilyjerman) reported

    @santanderuk @santanderukhelp this climate is bad enough without you making people who fall for scams feel awful and saying it’s their fault and only returning half of the funds. You didn’t do your job in safekeeping #socross #banks #fraud

  • dinnagem Dinnage (@dinnagem) reported

    @santanderuk is your app currently not working, keep getting server not responding?

  • Ella11651821 Ella (@Ella11651821) reported

    @santanderuk please can someone contact me about my remortgage, Optima Legal are **** and dragging their feet through the whole process!! It's your fault, contact Santander, ring Santander, no you need to contact Optima Legal.. please sort it out once and for all!!

  • bigsteviecook Cookie Monsters Wee Brother (@bigsteviecook) reported

    @santanderuk Is the app down at the moment? Been trying to get on all weekend and keeps telling me session timed out to try again later??