Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (27%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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peter davidson
(@redwharf) reported
@santanderuk worst banking experience of my life. Online chat is pathetic. Customer support terrible. Unbelievably for a bank you cannot pay your credit card online by debit card! It's been down for over a week now but they don't tell you. ****** bank!****** service!
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Torralion
(@DavidLe37137721) reported
@santanderuk guys, COVID is no longer and excuse for poor processes and customer service. I’m literally having to move my house into a storage unit because you guys can’t hit a print button (as emailing isn’t for you yet). Hugely disappointed.
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Jane Town
(@JaneTown23) reported
@santanderuk Explains why app not working, right pain but guess happens.
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nicola
(@GleannIucha) reported
Thinking @santanderuk may as well issue card to my account to any old f***er in the country If someone secures pin code too - happy days Levels of bull presented to cover own ineptitude over security is staggering Wondering if @NatWest_Help would like my money instead
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Torralion
(@DavidLe37137721) reported
@santanderuk guys, COVID and remote working are no longer and excuse. I’m having to move my home into a storage unit and move into emergency accommodation because you guys cannot seem to print our sellers onward mortgage (heard of email? It’s 2021). Even a fax would work #jokers
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peter davidson
(@redwharf) reported
@santanderuk undoubtedly the worst bank in the world for online chat and telephone customer support. ****** bank,****** support,****** systems!
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JMB
(@JemButterfield) reported
@MirandaFrance1 @santanderuk Nope, but this was otherwise a very convincing mail as regards the wording. Except they provided a link to click on to log in...
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Sensible Debate
(@nfptalk) reported
@santanderukhelp @santanderuk Did you manage to get anywhere with this issue?
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john marples
(@johnmarples4) reported
@Saurabh_Sethi25 @santanderuk Turn WiFi off, seems to be an issue with internet providers. I turned off WiFi and connected Mac via phone and both webs and app based worked. Good jobs really as I had 30 lads awaiting wages
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Andy
(@Andy40928831) reported
@Barclays Not only have you changed techpack provider to a useless company you have increased access charges around %50 how us that right @NatWestGroup @santanderuk