Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jo
(@Joby_Chapman) reported
@santanderuk please help us get to our new house for Xmas. Family members are really struggling in Temporary housing waiting for your reply . Super slow response rate for Santader being reported by multiple conveyancers. How is this acceptable. ??
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Jo
(@Joby_Chapman) reported
@santanderuk please can you help . We are waiting on a reply re our approved mortgage. Our agent sent letter a week ago. We have sick family in temp accommodation and this urgent so we can be sorted for Xmas. Time is precious we need your help.
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The Geordie Ape 🦍 🌍🌌
(@GeordieApe) reported
@Mistywoman1 @santanderuk Santander where the absolute pits when I went through a mortgage application with them about 9 years ago. Completely messed me about and I near lost the house I was looking to buy (I was also an existing mortgage customer at the time). Dreadful service. Would never use again.
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David Stone
(@stonedg44) reported
@santanderuk No Internet or app access!
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XaviP
(@xavipankhania) reported
@santanderuk someone tried fraud on my account and I've been on hold for nearly an hour. Card has been blocked. Can someone please contact me ASAP. Plus whoever answered the first time hung up. Pathetic customer service
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Jamie Lavery
(@JamieLavery_) reported
Why does it feel like every company is using Covid as an excuse for poor phone customer service and wait times frustrating waiting again @santanderuk @santanderukhelp
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David Tufty
(@tufty_david) reported
@twinklresources @santanderuk Who pay drink addled drivers who hurt innocent people. Why support drunks???
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AllBladesArntWe
(@__Marmite__) reported
Is anyone working @santanderuk FRAUD line??? Trying to get through for over an hour yesterday, 45 minutes so far today and still no one answering.
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Dr Julie Scheiner
(@TherapyExpert) reported
@santanderuk amazing still no reply to my concerns. Perhaps if you employed more competent ppl you would be able to cope without being so hopefully at customer services
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Jo
(@Joby_Chapman) reported
@santanderuk Please can you help and improve response timelines. Solicitors saying 3 weeks on average to simple enquires@on already approved lending. We are desperately waiting. Thankyou