Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 12/29/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • wf4ajb Lord Barlow 😷 (@wf4ajb) reported

    @santanderuk I'm having issues with the online banking. Log in OK then whenever I click anything it puts me back to login page. Using Google chrome.

  • hairyj1000 James Herbert (@hairyj1000) reported

    @santanderuk is your Chat With Us service down?

  • LaurenTMUK Lxxzus ▽ (@LaurenTMUK) reported

    @santanderuk @santanderukhelp can you please sort out your technical issues! 😣

  • chrisclifton26 Chris Clifton (@chrisclifton26) reported

    @santanderuk no point applying for a Santamder loan then. Every time I try, your website crashes after entering my personal details.

  • GK09887 Gavin (@GK09887) reported

    @santanderuk It's a pitty you didn't support your business customers a bit better. Paying for an account and can't even access the app which was terrible any way.

  • OakAllotments RubyTuesday (@OakAllotments) reported

    WHY does it take SO damned long to get through to ANY customer service /helpline these days??? im on hold to speak to someone at @santanderuk . been on for 22 mins so far. voice keeps telling me she's sorry for keeping me waiting! NOT THAT DAMNED SORRY.

  • JustinC35655829 Justin Clark (@JustinC35655829) reported

    @santanderuk what happens if you subscribe to a service but give the wrong 3 digit security number?

  • 8rthur2019 Arthur 🌍🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇵🇪🇺 (@8rthur2019) reported

    @JustAskDesign I know it's a win win!!👍 I'm still having issues with @santanderuk an absolute waste of space! I've spent my life this week waiting on hold then no-one can tell me the problem. 😳 WTAF !! I'm so glad I'm with a French bank. My god what an improvement. Efficient and quick.

  • Vivienne17 Mitsouko (@Vivienne17) reported

    @santanderuk I keep receiving emails purportedly from you telling me to reset my login but on checking the sender address it looks suspicious. I have blocked them several times and haven’t opened them. I don’t have a current account with you but I used to run my late mum’s acct.

  • matthewnunn1986 Matthew Nunn (@matthewnunn1986) reported

    @santanderuk so my sister has been getting texts for the last a year with account activity for your customer , been told nothing can be done but I’m sure it’s a form of data breach #GDPR