Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (27%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Firey Jack
(@_fireyjack) reported
@santanderuk Woeful service. Trying to report lost card since before 8pm this evening. On hold for 2h 45m and counting. Can’t use app as phone was lost also. online banking via chat bot - useless. Now have to go to bed uncertain about account security. Pitiful.
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Dr Julie Scheiner
(@TherapyExpert) reported
@santanderuk why a I unable to contact you regarding my mortgage?! It's a disgrace that it's taking so long to contact you when you have made errors on my account!
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Joanne Shipley
(@jshipley2103) reported
@santanderuk disgusting customer services with regards to car insurance. New car delayed and no option to suspend the policy until it arrives, yet £50 charge to cancel, when not what we wanted to do!
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Jan Waters. 🇬🇧
(@Jayleau) reported
@santanderuk Can I have £130 cashback for being a loyal customer for thirty years please?
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Chris 🏴
(@totiredtoshave) reported
Been on hold with @santanderuk for over 40 mins now. Have to endure this **** every single month, absolute rubbish service to be fair.
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Martin 🏴
(@MartinAbell17) reported
@santanderuk @santanderukhelp Shocking customer service.
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pinebarrens
(@higherrise) reported
@santanderuk I’m having issues with my account and can’t access it. Been on the phone for 2 lots of 40 mins and keep getting cut off. Can you please assist before I move my account elsewhere?
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RExit
(@Grafx2050) reported
@santanderuk Been on hold for 40mins so far after problems last night. Slowly sucking the life out of me. Sort out your bank!
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Ian Hadders #FBPE
(@HaddersIan) reported
@griffin_grumpy @Sainsburys_Bank 100mins!! Wow!! That’s seriously poor service @santanderuk
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Mike Roberts
(@marobbo76) reported
@santanderuk Hello. Your online banking sign up page is not working. Tells me all fields marked '*' must be completed, and they are. Various browsers across desktop and mobile tried. You'd think an automated smoke test pack would pick this up. Not a great new user experience.