Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Frank
(@Fratz90) reported
@santanderuk @santanderukhelp Unable to make payment or use your app!!! Firstly server error now technical issue... Is this the norm ? Not so glad I switched now.
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Petri Dish
(@Duke_of_Pork) reported
@sen_j59 @santanderuk I find @santanderuk awful. I have a terrible on-going problem with them and cannot see a way our of it.
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Alejandro Brenes
(@AJ_Brenes) reported
@santanderuk @santanderukhelp 3 weeks+ since all documentation was sent to open an account and still nothing. 1hour+ on the phone for someone to say, you are having problems with the accounts and to just wait. I had thought of moving my account with you, now I'm not sure sure.
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Gillian
(@Gillyhbean) reported
@santanderuk there is a problem accessing my account from the app. Is this just me or a bigger problem? Any idea when this will be resolved?
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Max'sKnackers
(@JosefEdwards8) reported
@sen_j59 @santanderuk @Nationwide absolutely first rate customer services👍
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Oyinkan
(@oyinkanza) reported
I can't believe @santanderuk's service, they are so so bad. The ATM took my money last week and they're not helping me at all, I'm supposed to just leave it?😭 Ki lon je be
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Jack
(@YSzipbanned) reported
@sen_j59 @santanderuk best is @firstdirecthelp Never contacted on twitter but their phone line support is incredibly good.
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Petri Dish
(@Duke_of_Pork) reported
@sen_j59 @santanderuk I find Santander awful.
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Arthur Olcot
(@aolcot) reported
you really are **** #caterallen @santanderuk, ever since your website migration a few years ago. i'm glad i left you long ago and closed ALL my accounts. Thank you for the NEW BANK CARD rcvd TODAY for a long closed account.
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Little Chickpea
(@littlechickpea1) reported
@IrvineWelsh @santanderuk have THE worst customer service of any company I’ve dealt with. I don’t bother to ring anymore, I just take the hit.