Santander down? Current status and problems in Basingstoke, Hampshire, England

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  Joey Maley (@joeymaley) reported 8 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vonnie_K (@Bonbonsugarplum) reported 4 minutes ago

  @MartinSLewis @santanderuk every time I try and decrease my overdraft online it won’t work. This has been ongoing for some time so it forces me to have to call them which they know is an inconvenience. It’s like they don’t want to make it easy for the customer!

• 
  Derek O’Riordan (@CoachCurious) reported 4 minutes ago

  @santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"

• 
  Rossy B❄️ (@RossyTweets) reported 10 minutes ago

  @santanderuk my mums card has been fraudulently used and payments are still being taken out! She has been on hold for 30 minutes to be told nobody is around to help on any automated message? More money is being taken and there’s nothing she can do about it? This is disgraceful!

• 
  Annabel Southern (@LilBel) reported 12 minutes ago

  @santanderuk I'm trying to open an account for my 15 Yr old but she doesn't have a driving license, council bill, credit card statement etc just a passport that expired 2 weeks ago. Help

• 
  Kay Carrick (@kay_carrick) reported 13 minutes ago

  @santanderuk can you please contact me regarding mail the REPEATEDLY comes to my address for the previous owner despite me being assured there is now a block on his Mail coming to this address!

• 
  Gary Winter (@HinckleyGaz) reported 15 minutes ago

  @santanderuk Didn’t believe all the hype around the lack of customer service from Santander. However based on recent events I can only assume I was wrong and everyone else was right. The credit card recent acquired will be settled ASAP and cancelled. Awful service.. #neveragain

• 
  Bradley Allen (@BradleyTAllen01) reported 16 minutes ago

  @santanderuk When will the option to pay your credit card online become available again? This has been down for quite some time now

• 
  Andy (@Andy40928831) reported 18 minutes ago

  @Barclays Not only have you changed techpack provider to a useless company you have increased access charges around %50 how us that right @NatWestGroup @santanderuk

• 
  Vipul Patel 💙 (@FGWay1) reported 18 minutes ago

  @santanderuk absolutely brilliant service from Gary Groom at the Stevenage Branch to sort out the mess created by your online team who managed to freeze my account

• 
  Steve Sayers 🏴󠁧󠁢󠁳󠁣󠁴󠁿in🇬🇧=👍🏼 #Scexit👎🏼 (@SteveSayersOne) reported 22 minutes ago

  @santanderuk mobile app not working - gets through security then crashes.