Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (27%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Inson ⚒
(@rancid_insane) reported
Really that suprises my as @FitbitUK pay has been a thing for some time I see @santanderuk support this method of payment 🤔
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garDan
(@HHBarn) reported
@santanderuk i need to close an ISA extinct account that has been empty for years but you keep insisting on sending out paperwork for.. Seems impossible to do online.
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Jeanie Mc
(@Jeaniemc77) reported
@santanderuk are you busy today? Over 3 hours in a queue to speak to someone. A lady answered the helpline at just over an hour in the queue, advised someone else needed to help me and transferred me! Still waiting….
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Colin Blake
(@colinofhove) reported
Hi @santanderuk I’ve had my easysaver card retained by the ATM on your instruction, can you help me please ?
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westy.eth
(@pau1west) reported
@santanderuk 3rd time in 2 months you've locked me out of my own account. You then expect me to sit on hold for hours to fix it. You have forced me to take my personal and business finances elsewhere.
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iPilates Tracey
(@iPilates) reported
Over 2 days, when I am already beyond stressed & busy thanks to a fire that destroyed everything I have worked for over the last 10 years I have been on hold to @santanderuk to sort out a problem of their doing for 5 hours #customerservicefail 🤬
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Matthew
(@Sebagmom) reported
@santanderuk my daughter has had fraud on her card, over 1hr on the phone and still not resolved. Fraud should be quicker to report - help us to help you. Totally absurd
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Paul Cooper
(@paulc9048) reported
@santanderuk @MartinSLewis 9 working days since requesting payment for funeral flowers and it's still not done. Been told it could be another 5 working days. Also, Complaints team can take 3 working days to contact me. Appalling customer service. Why?
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David Redbox Smith
(@RedBoxWriting) reported
This morning I spent 50mins on phone to @santanderuk 60mins this afternoon trying to sort out an online problem. not a good bank.
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk 47 mins now Santander, I'm going to post a copy of this after I've finally been answered, this is how dreadful your service is these days!