Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (20%)
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Login (20%)
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Transactions (7%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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IAMDAVIDBUDD
(@iamdavidbudd) reported
@nicperrins @BexBookaholic @santanderuk Santander have announced they're going back to Covid Lockdown hours permanently in branches as combined with Mask mafia it was such a success in driving their customers away soon they will have no staff but millions of customers working for them
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Cooperman 🇬🇧
(@ResignBoris) reported
@santanderuk isn't just the worst bank operating in the UK, it has the worst customer service of any company I've ever dealt with in my 54 years on this planet. Scammers or just incompetent? Not sure.
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Cooperman 🇬🇧
(@ResignBoris) reported
@santanderuk @antanddec Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.
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James Roberts
(@JamesRo15873562) reported
@no9bus @nicperrins @santanderuk I’ve been with first direct since the day it opened I’ve never had bad service they are always friendly and helpful. Definitely worth a try
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Saab
(@GerogeSmith30) reported
@santanderuk @bancosantander I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.
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Theresa Abba
(@abbatheresa2) reported
@BernGRT @santanderuk Inbox bazecyberspy on instagram immediately for help, that dude is good on stuff like this ✅✅✅
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Phil Treagus-Evans
(@philtreagus) reported
It’s disgraceful that @santanderuk are penalising self employed people who worked hard to continue growing their business during the pandemic, purely because they accepted a single grant of support. A grant that barely covered anything. How is that fair?! Where’s the humanity?!
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ℂ𝕒𝕣𝕠𝕝𝕚𝕟𝕖 - 𝕊𝕙𝕖𝕝𝕗 𝕃𝕠𝕧𝕖
(@2ShelfLove) reported
@nicperrins @santanderuk We use Metro at work, about 15 different accounts, and they at least answer the phone pretty quickly. Website is a bit basic but it works!
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PSM1875
(@no9bus) reported
@nicperrins @santanderuk I've been with First Direct for 15 years or so. Call centre in Leeds. Never any issues
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Dan Parker
(@RaceDriverDan) reported
@santanderuk, I didn’t want to do this, but I want to make a complaint with trying to get through to your customer service line, 8 times I’ve tried and been put on hold for over a hour and had to to use my lunch break to try and get through. I need to use this card. Kind regards