Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Fallingstartime
(@fallingstartime) reported
@santanderuk Thank you for the wasted hour hanging on the phone to be told I was through to the wrong department and they couldn't help me.
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Eive Fynkak
(@fynkak) reported
@santanderuk I have been ringing 08009179170 for HALF AN HOUR! Are you working today ?#furiousatsantander
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Lady *****
(@Fubarrockchick) reported
Absolute joke from @santanderuk literally about 2 weeks to get access to your online account,working in the dark ages with letters.@StarlingBank if you want better securer banking 👍
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Marie Benton
(@mariebenton) reported
@santanderuk my husband and I have been holding on the line to speak to your fraud team for 2 hours. We've had a significant amount of money stolen. Please help.
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Hilary Robertson
(@HilaryRWriter) reported
Absolutely shocking ‘customer service’ from @santanderuk The branch can’t help and have advised me to call. I don’t have enough hours in the day to hold on again. Meanwhile @AskNationwide continue to be helpful.
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Janeythegeek
(@Janey94803852) reported
@santanderukhelp @santanderuk please help as my working hours mean I can't get into a branch. I want to upgrade from a basic account to the 123 current account. Will my DD remain in place? Does it involve a lot of hassle and stress?
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Tina coleman
(@TinyTina1981) reported
All I got was automated responses even from the customer service team. Thank goodness for @santanderuk who did help and allowed a refund on my credit card. Having used @wowcher a lot in the past NEVER AGAIN!!
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linda green
(@lrg1954) reported
@santanderuk if dial no on statements 0800 9 123 123 easy to miss the 9. Did that got answer saying no longer number for u, dial another customer no costing 65p per minute. Scam to beware of.
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Pixie Vannucci
(@Pixie_vannucci) reported
@Mystsoftymes @santanderuk @CWUnews later after I tried to kill myself still in the episode i was having when I tried it so I was "hostile" the woman got snotty with me and said she wasnt there to be talked to like that i mean what is she there to do she said shed help me for over a year but actually did nothing
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the poor man's k bell
(@southernkbell) reported
@santanderuk I'm on a business trip and I've forgotten my PIN. It happens. Apparently there is *nothing* you can do to help. Useless system that customers can only view their PIN for *some* cards. Really entirely unhelpful. Now I'm totally stuck. Thanks a lot.