Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 02/06/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelaTait8 Michaela Tait ❤️ 🎼🖌🦔🇺🇦 (@MichaelaTait8) reported

    @MorganBroadcast I’m so so sorry this happened to you. Please read @santanderuk You must act to help this lady.

  • MarjorieIngall Marjorie Ingall (@MarjorieIngall) reported

    @MorganBroadcast This is horrifying. I’m so sorry. I hope shining a light on @santanderuk’s lax security, victim-blaming, and vile customer service helps motivate them to make things right with you and make changes to protect all their customers.

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • WestieSpurs Westie (@WestieSpurs) reported

    @MorganBroadcast I have palpitations just reading this. It’s so awful. I bank with @santanderuk too, and would hope they would back their customer through your general banking transactions. Calling a mobile you have reported as stolen along with your cards is just beyond dumb. Hope it gets sorted

  • kaydavies34 Mrs D. (@kaydavies34) reported

    @MorganBroadcast Oh My God! This is so awful. This could happen to anyone and @santanderuk are acting terribly. I hope you get your money back and move banks!!! Can highly recommend @monzo x

  • crimmins_rob Rob Crimmins (@crimmins_rob) reported

    @MorganBroadcast @lilrobbergirl @santanderuk WTF are u doing

  • TheAstrid79 alexm1979🌱 (@TheAstrid79) reported

    @MorganBroadcast I hope you get things sorted. Sounds horrendous. Worst thing I ever did was go to @santanderuk. My bank a known for their customer service, can recommend first direct. I won't go anywhere else now.

  • Paulieb668 Pauline6668 (@Paulieb668) reported

    @MorganBroadcast How absolutely awful! Do not give up your fight with @santanderuk and hopefully the gym have to take some responsibility!! Absolutely disgusting 😡

  • Littlejems3 💎 Little Jems 💎 (@Littlejems3) reported

    @PeterDbrash @MorganBroadcast Interesting that I can’t now get into the app. It’s ‘timed out’. @santanderuk is this an outage?

  • Soniajones1969 Sonia Jones (@Soniajones1969) reported

    @MorganBroadcast @santanderuk This is terrible. I am so sorry this happened. I was planning to move to @santanderuk I won’t now.