Santander

Is Santander down in Basingstoke, Hampshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 11/26/2025 00:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsLinsopStud Lindsey Hewitt 🐎🏳️‍🌈🇺🇦 (@LindsLinsopStud) reported

    @MorganBroadcast What are you going to do about this @santanderuk ? I’ve banked with you for 30 years and have a significant amount in savings with you, always trusted it was safe. This makes me feel physically sick. What do you intend to do to help this young lady?

  • absinthm1nded Justin Case (@absinthm1nded) reported

    @MorganBroadcast Holy ****. @santanderuk and @VirginActiveUK have lots to answer for. Disgraceful. A reminder how vulnerable we all are. Always spread your money over several accounts. The more the better. Have a stand alone bank account for daily spending, that you can top up.

  • Arad1el Joseph Dowland (@Arad1el) reported

    @MorganBroadcast I'm a mobile banking customer of @santanderuk , and the view pin "feature" seems to be a terrible idea

  • SandmanC136 Sandeep (@SandmanC136) reported

    @PaulTinhat @MorganBroadcast She didn’t write down her pin. @santanderuk assumed she did and won’t compensate her.

  • MaryWyn31614393 Mary Wynne (@MaryWyn31614393) reported

    @PaulTinhat @MorganBroadcast Wow how callous. You obviously haven’t read it through properly have you. Her point is Santanderuk are accusing her of sharing/writing down her PIN when she hasn’t done anything of the sort. That’s her point!

  • GaryLinakar Gary Linekar's ****** 💛💙 (@GaryLinakar) reported

    @MorganBroadcast I will never use them. this is the start of the banks shirking the responsibility of safe banking and making us pay... not them. let them rot. One bank will recognise this, support customers and we'll use them instead. @santanderuk can kiss my ***.

  • Scotontherock5 Abi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Scotontherock5) reported

    @ScienceNelson Absolutely awful this has happened and @santanderuk needs to do more! As for @VirginActiveUK it wouldn’t surprise me that police will investigate why security wasn’t working that day. I’ll make sure to never be involved with both these companies. Bad service.

  • Commandelicious Commandelicious (=⚫ᆽ⚫=) (@Commandelicious) reported

    @MoorgateMermaid @santanderuk And one of these numbers only I know. Not even my bank knows. A person trying to get my bank information will get my bank account number eventually. But even with knowing my banking login password, they still need my card.

  • JPCastingD Jim Parker (@JPCastingD) reported

    @Sophiae007 @VirginActiveUK @santanderuk Absolutely an inside job that. Just conveniently happens on the day the security barriers are not working.

  • Defencebrief Nicholas Diable (@Defencebrief) reported

    @BenRigbyJourno I'm sure she will given the apparent abundance of errors by the bank. I'm not surprised by her account having once been a customer of @santanderuk. Their approach to telephone banking security was always shockingly lax and left customers wide open to fraudsters.