Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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ADAM #FBCoalition2024 🇬🇧🇪🇺🇦🇺🇺🇦🏳️🌈🔶🌹
(@ADH565) reported
Hi @santanderuk maybe you should take a leaf out of #nationwide's service manual on how to treat clients, just received mortgage offer honouring rate offered few weeks before the market crash. Unlike some who dragged out for months and then found an excuse not to offer.
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Adam
(@garbs75) reported
@santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!
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Humbled D
(@d_humbled) reported
@PayPal is absolutely bullshit!!! How dare you take my money from @santanderuk and then block me from sending money back to Santander. That’s not cool at all! I want an explaination for this immediately??? @PayPal after 10 years of service and payments I’m closing my account.
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I'm deep,really deep
(@Deepdiver47) reported
@santanderuk @santanderukhelp Your mobile service isn't working, so I'm logging in using the Web page. Which says confirm my log on using the mobile app. See the problem here? #bankingservices #Services #appfail
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Julie Shackman
(@G13Julie) reported
@pacarnahan Oh @santanderuk have been a complete nightmare - have not been able to do on-line banking for two weeks! I have had enough! Terrible customer service!
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bruce b
(@bruciebreferee) reported
@santanderuk you have 1 Branch in the city where your head office is based. It closes at 3pm. All other banks around open Trying to unlock a frozen account. You are to customer service what Dr Crippen was to marriage guidance. #soontobeexcustomer
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Huda Syed
(@alaaps) reported
Never use @santanderuk @santanderukhelp!! I'm trying to make a simple balance transfer. Which has been rejected by fraud department 3 times, then cleared by fraud department 3 times and the transfer attempted 4 times!! No on in the bank can help me or propose a solution.
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TinBum
(@Nik_Sutton) reported
@bruciebreferee @santanderuk SNAP, the term 'Chocolate kettle' springs to mind, I've been a customer for less than 3 weeks! I'm on my 4th call and am still on hold over 45 mins
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MrsC
(@ClarkyE) reported
@santanderuk great customer service that your updated software means I can no longer use your banking app so I get told to get a new phone. It appears 40 years of banking loyalty means nothing #badservice
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Dimitris Gerakaris
(@jimgerakaris) reported
@santanderuk @santanderukhelp Santander your service is a joke. U blocked my transaction and now I am in the phone for more than an hour and counting... U will put me through to someone as soon as you can. Probably next century...