Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tomcat
(@UnbearablesVAR) reported
@santanderuk Santander 123 has been ok for me for years, Only problem is, having your customer service staff working from home is awful, long wait times, staff blaming their slow computer, poor sound quality etc. Get this sorted and you’ll be ok again.
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Jacki Jam
(@Jacki_Jam) reported
@santanderuk If you spent some money on actual staff, opened branches and improved customer service instead of paying those two stupid tw*ts on TV to front your marketing maybe you wouldn't need to bribe people to open an account
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AJ
(@AngelaJones2012) reported
@santanderuk I have had a Santander account for almost 10 years. The local branch has closed down, the monthly fee has increased and cash back perks dwindled to none. If you pay me £130 its possible I’ll stay with you..?
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carole tipping
(@CaroleTipping) reported
@santanderuk I’ve been with you for years Santander, please can I claim the £130, why treat new customers with £130 then kick your very loyal customers in the teeth. Also your customer service is disgusting
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Holly Haystead
(@dollyholly1610) reported
@santanderuk @santanderukhelp I have tried multiple times to get through to your call centre, I am running out of time to sort a balance transfer **** up that means I have double the amount I wanted to balance transfer on my Santander card! Impossible to sort out online as well!
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Peter Smith
(@PeterSm19888663) reported
@santanderuk Do you allow transactions with cryptocurrency exchanges or block them like the other UK high street banks.
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Alan Marsh 💙
(@alan_marshphoto) reported
@santanderuk No thanks you shut mine down hadn’t used in a while. Still had some money in a account. The staff on the counter were not even interested. You never even had a staff out branch front 😡
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leigh atherton MSc Business & Management,I.S,M.
(@leighatherton2) reported
@santanderuk nice offer. but how long before you go bankrupt or completely shut down since you have shut all the branches on the fylde coast and your machines have disappeared
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Abdullah Mahmoud
(@AbdGMahmoud) reported
@santanderuk Best thing I’ve done is switching off Santander. The worst customer service ever. Booked two appointments at branch to then be told no one is available! Hang up on me and they take monthly fees for literally doing nothing!
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Kate
(@KateKtam) reported
@santanderuk Any idea why your online banking won’t allow me to request my log in details and why it’s taking over 45 minutes for your staff to answer calls when trying to sort it out? Desperately need access and have no way of doing it.