Is Santander down in Basingstoke, Hampshire, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (56%)
-
Website (19%)
-
Login (19%)
-
Transactions (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Erlantz
(@erlsaenz) reported
@santanderuk @santanderukhelp offers one the worst service I've seen in my life. By far the worst bank in UK.
-
Jo
(@joarm1971) reported
@santanderuk how do I close my children’s accounts? Can’t get a branch appt till April and phone lines to busy so have to call back tomorrow. Is this what happens when you close branches. Shocking service
-
Baht'at
(@baht_at) reported
@santanderuk really disappointed and surprised that you don't allow cheques to be paid in by app since so many UK banks now do. Do you have a date for when this service will be available? If not, I may need to move my bank account.
-
Tena Rebecca Gibson
(@tenagibson) reported
Is anyone else who has a @santanderuk account, forever having to either order a new card or it stops working because you don’t enter your pin enough? So so annoying. Literally no other bank does this.
-
Rach
(@RaiiShakur) reported
@santanderuk I’m waiting for an unarranged overdraft to come off my account (taken in error) spoke to CS this morning who said it would come off today. Money has just gone into this account and been taken will this go back in when the overdraft comes off? #ihateamazon.
-
Mrs KCEarlyyears
(@ClokeKaren) reported
@parkx19 @santanderuk Me too , MasterCard not working, been declined .
-
Ally Fabish
(@Fabish) reported
@santanderuk been trying since 2.07 to talk to someone. It’s now 3.47, worst customer service ever
-
Flavia Bertolini
(@fluffyberty) reported
@santanderuk You are the worst bank. My boyfriend’s card keeps getting duplicated (clearly an inside job!). You left him with no access to cash. You then gave him £200 compensation but have now taken it back! Sickening service.
-
Anand Dahihandekar
(@adahihandekar) reported
@santanderuk access to my account has been blocked due to security reasons. I need access back to transfer money. Thanks
-
Adrian Fitzpatrick
(@AmacgiollaP) reported
@santanderuk I've been on hold for 30 minutes. Any chance you have a customer service agent available?