Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 12/28/2025 07:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • chloehammond111 AuthorChloeHammond (@chloehammond111) reported

    @santanderuk I understand long waiting times to get through by phone. But for the love of god folks, sort your onhold music out. It's actually physically painful. Listened to a lot of hold music in my 20 years as a support worker- but yours is physically offensive. Listen to it!

  • Muppets25 PV (@Muppets25) reported

    @santanderuk I am unable to access my account. Is online banking down?????

  • BexsMayne rebecca stanton (@BexsMayne) reported

    @santanderuk are you having online banking issues? I’m unable to log on to mobile and internet banking meaning I am unable to transfer money to my top up debit card to use! Which isn’t very helpful when I’m heading out today! Please help!!

  • tim_tgs3003 Tim Smith (@tim_tgs3003) reported

    Finding out why I can’t access banking @santanderuk @santanderukhelp from Daily Star - might want to look at your communications.

  • timosler Tim Osler (@timosler) reported

    @santanderukhelp looks like the @santanderuk app and mobile banking are down!

  • WeatherCee Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

  • stevieripsaw Steven Blackburn (@stevieripsaw) reported

    Well done @santanderuk you officially have the worst customer services ever!

  • pammadbutkind pam (@pammadbutkind) reported

    @santanderuk the app is giving an error message are you onto this?

  • MizzbowsC Claire ballantyne (@MizzbowsC) reported from King's Lynn, England

    @santanderuk your app is down

  • LesleyBound Lesley Bound (@LesleyBound) reported

    @santanderuk Issue again this morning, can't access via app or desktop.