Santander status: access issues and outage reports

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  Joey Maley (@joeymaley) reported 39 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen (@Pinkribbonmark2) reported 7 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  cookaburra (@weyheylad) reported 7 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  C Morris (@crm_uk) reported 8 minutes ago

  @bancosantander @santanderukhelp @santanderuk Opened a Spanish account online non residential. And clearly stated British and passport etc All emails have been sent to me in Spanish. So I have no idea as I'm not ticking boxes that are in Spanish Awful customer service!

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 14 minutes ago

  If you're thinking of banking with Santander for your business - DON'T They recently put their standard account fees UP by 42.5 % Hey @santanderuk, enjoy losing another business customer.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 15 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  Gillian (@sandygill_) reported 17 minutes ago

  @santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!

• 
  JanKrynicky (@JanKrynicky) reported 20 minutes ago

  @santanderuk Having great results thanks to stealing customer's money. But then anyone braindead enough to keep their money with these fascists deserves to have no access to them.

• 
  Craigyy121 (@craigyy121) reported 23 minutes ago

  @santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it

• 
  Barry (@Gowithbazza1) reported 31 minutes ago

  @UltraDane @santanderuk Well Well Well apparently they have to right. Well, if I win the lottery, the money will not be going into my Santander account! It ta be going in an offshore account Who ******** do they think they are stopping people withdrawing there own money Scum.

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 32 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.