Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Website (21%)
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Login (14%)
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Transactions (7%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Alison
(@ali_howse) reported
@santanderuk "easy access" ... you have blocked me "for security reasons" for trying to withdraw my own money. ******* joke.
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lisa remi
(@remiwonder) reported
@santanderuk Your profits are up but your ethics are down. My friend fell behind her payments after falling victim to domestic violence. She had to leave her home. You knew this, you requested proof from her GP. Heartless. You then pursued her for the full debt anyway. Sickening.
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Jim🔻⚫️ 💙 🇪🇺🏳️🌈
(@JimGilroy) reported
Made a big mistake opening a @santanderuk savings account a few weeks ago. I still can’t access my account with them online, via mobile or over the phone. Had to raise it as a complaint which is still not resolved. Just waited on the phone for an hour to get through to an idiot.
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zazu 🌹
(@zazuspeaks) reported
@santanderuk your phone line says to book an appointment to use the "simple" page on the website but it won't let me book an appointment and it's making me want to rip my hair out
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Dinux
(@GNU_Dinux) reported
@santanderuk Hello, I have an eSaver issue 1, do I need to maintain a Santander current account open in order to keep the eSaver, or can I close the current account and still have the eSaver open?
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Claer Barrett
(@ClaerB) reported
Also v worrying (if predictable) to see that the cost of living crisis is now “content” for the fraudsters. Purchase scams, fake loans and false energy help texts are rife, says @UKFtweets Great that @NatWestGroup and @santanderuk have made fraud prevention ads - more please!
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Reeaz
(@Reeaz76) reported
@santanderuk my elderly mother goes to your branch asking for help. She got fobbed off by your staff. Mum was worried about a transaction on her account, she was told to contact the shop. She wanted to open a savings a/c, and told to come back in 2 weeks. Really unhelpful staff.
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JK🦍
(@yeti5511) reported
@financialombuds Yeah @santanderuk and @PayPalUK both done nothing I don't even think they know how to answer a phone and please Santander and PayPal don't comment like you give a **** this been on going since august #wasreoftime
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jamie collings
(@punkatoo) reported
@santanderuk just a quick tweet to congratulate you on offering the worst phone customer service I have ever known, it must have taken so much time,effort and training to become as inept or deceitful as your bank have managed
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Paul M O'Toole
(@paulmoToole) reported
@santanderuk Hi how can I contact your customer services please as I’d like to speak with a human and not a robot! What’s the best number please Regards Paul