Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 02/04/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DennyCrane_007 Denny Crane 007 (@DennyCrane_007) reported

    @CooperativeBank app down again. Twice in as many weeks. Looking forward to accessing my new @santanderuk accounts. Cards already arrived. You've become a joke.

  • Kelly19673 Kelly1967 (@Kelly19673) reported

    @santanderuk AGAIN over one hour holding on the phone to speak with someone. So that is 3 hours of my life wasted. Please explain this appalling customer service. Anyone thinking of using Santander should think twice. Shocking service 😡

  • Kelly19673 Kelly1967 (@Kelly19673) reported

    @santanderuk **** customer service

  • GeorgieKent9 Georgie Kent (@GeorgieKent9) reported

    Beyond disgusted with how @santanderuk are treating the students who bank with them in this time of uncertainty - you lost a faithful customer today & you also plunged her into money troubles up to her ears.

  • DudasSir Sir Dudas (@DudasSir) reported

    @SpareyMichaela @Spajey @santanderuk Not great service from what you would think is a premier bank!!

  • fletchju julie fletcher (@fletchju) reported

    @santanderuk absolute joke. You are taking more than the mortgage amount per month (since July). Have phoned 4 times - each time I have been told its an error on your part, yet I haven't been refunded the £900+ overpayment. Do I have to go to the Financial Ombudsman?

  • scarletpimpnell HRH #IAmSpartacus #Iresist 🇺🇦🇪🇺🇮🇪 (@scarletpimpnell) reported

    @trussliz and @KwasiKwarteng please step down and let the grown ups drive, for the second time the BOE has to intervene in the gilts market, @santanderuk has announced budgeting for distressed mortgages, you have broken the system,STEP DOWN, IT'S NOT FUNNY YOU ARE DESTRYING LIVES

  • Hamishmczzz Margot (Maddie & Hamish, dogs, sadly 🌈) 🇬🇧 (@Hamishmczzz) reported

    @santanderuk This doesn't help us elderly people living in homes which desperately need double glazing and upgrading of heating and drainage systems. There are no loans for us, only those that leave us stuck in them until we go into a care home with less money for care.

  • bigmisterjones Allan Jones (@bigmisterjones) reported

    @santanderuk Terrible customer service. Legalised crooks. Time to leave this sh*tshow

  • RachelLouiseGil Rachel Louise Giles (@RachelLouiseGil) reported

    @santanderuk hi. I am NOT wanting to go paper free, but cannot change the setting on online banking. The toggle won’t slide over! Can someone help please?