Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Dan Parker
(@RaceDriverDan) reported
@santanderuk, I didn’t want to do this, but I want to make a complaint with trying to get through to your customer service line, 8 times I’ve tried and been put on hold for over a hour and had to to use my lunch break to try and get through. I need to use this card. Kind regards
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Saab
(@GerogeSmith30) reported
@santanderuk @bancosantander I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.
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Cooperman 🇬🇧
(@ResignBoris) reported
@santanderuk isn't just the worst bank operating in the UK, it has the worst customer service of any company I've ever dealt with in my 54 years on this planet. Scammers or just incompetent? Not sure.
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PSM1875
(@no9bus) reported
@nicperrins @santanderuk I've been with First Direct for 15 years or so. Call centre in Leeds. Never any issues
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@MerciaRising
(@MerciaRising) reported
@santanderuk I've been on hold for 20 minutes. Your 'customer service experience' is absolutely abusive. Stuck at a service station with a card problem. You will be losing yet another customer. Pathetic spectacle of retail incompetence. Do one!
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Cooperman 🇬🇧
(@ResignBoris) reported
@santanderuk @IoCoding @TechUpWomen Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.
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Jess.i.ca
(@waitingforKev) reported
@santanderuk PLEASE HELP-been waiting on phone 4hours but no answer.Someone has taken an account out in my name & using my degails but its NOT ME. You wrote 2 me saying I owe you money & provided the account balance & everything but I bank with someone else. Please advise. #fraud
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🇺🇦Mike - ArgyllSeaglass 🏴
(@ArgyllSeaGlass) reported
@twofactorss @santanderuk @santanderukhelp The app seems to be working ok for us
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Alexandra🥰
(@alexandra_s1310) reported
@schuhHELP hello, can you please educate your staff members about the recent @santanderuk switch from Visa to mastercard?! been refused a refund today because they have sent me a new card as it was up for renewal and it’s a MasterCard! Yet again ikea didn’t have this problem!