Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Lynda Jones
(@lynjobaggins) reported
Woke up feeling helpless re #Ukraine situation,in my younger yrs I'd have travelled overland to Poland to help in someway So thru my bank @santanderuk gave donation which they match Been told better than donating clothes,so donated those to local charity shop
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Dr James Morris
(@Cyberwest) reported
@santanderuk Your customer service hold queues are horrenders. Terrible customer service.
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david williams
(@Williams76David) reported
@santanderukhelp @santanderuk I've been held hostage by one letter. No one will help, now I have to waste my time and money coming into a branch when I can, to sort it out because I'm now paranoid Incase someone has asked for a loan or opened an account in my name.
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Stuart Sanchez
(@StuartSanchez88) reported
@santanderuk @santanderukhelp @bancosantander DO NOT EVER BANK WITH THESE SCAMMERS!! 2nd time in 2 months now they have stolen over £40k from my account just because I sent money to another of my accounts that has my name on it 🙈🙈🙈🙈 #terrible #worstbankever
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Simon Mone
(@simonmone) reported
Closed my @santanderuk savings ac and my Zero cc (had it for 11 yrs). Cahoot card next (which I've had for even longer) then kids current ac's. 20 years a customer and it all changed on one call which was recorded for training and quality purposes #irony #poorcustomerservice
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Alison
(@alison_coole) reported
@santanderuk absolute rubbish bank to deal with. Shocking customer service. My advice find a better bank with decent staff
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Susanne Humphreys 🌸
(@Tedsmomma) reported
@santanderuk Hi, is there any reason I can’t access my account via the app? No updates required. Logged on online to be told to go to app to verify??? Very frustrating.
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Henry James-Kilmister ✝️🇬🇧🏳️🌈🇮🇱
(@john_kilmister) reported
@santanderuk Shocking wait as Santander select customer, locked out nearly on phone 57 minutes waiting!! Help!!
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Emma Amara
(@emma_amara) reported
@santanderukhelp @santanderuk Banking is difficult, then Santander cannot service my accounts efficiently
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Bilbob
(@Bilbob90596154) reported
@santanderuk What is going on? Everyones Card is Declining everywhere in shops, Nobody working in Customer Service, currently on hold for an hour trying to speak to someone, my card is suspended, absolute joke. I will definitely change banks after this, embarrassing.