Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Website (15%)
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Login (15%)
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Transactions (9%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@Pinkie277) reported
@KuyaMaxy @santanderuk Yep. Can't do anything money wise. I get that these things happen, but its been hours now. With very few updates on a fix.
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Deputy WandsworthEye
(@Wandsworth3) reported
.@santanderuk online and mobile banking is down after planned overnight maintenance which was supposed to finish at 0600. How can a bank be so blind to the needs of its customers? I hope they sack the IT team. Cannot go to a branch as many have now been closed. What a joke.
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Adrian moore
(@Lordmoore1604) reported
@santanderuk Mobile banking app still down. What is the ETA to resolve?
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Ames Games
(@ames_games83) reported
@santanderuk This issue has let payments go out of my account that shouldn't have too would like this resolved once everything is up and running cos now.
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It is - what - It is 👀
(@BenKastro357) reported
So I can’t access any of my account because @santanderuk says I can’t.
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Claire
(@Pinkie277) reported
Ok, this is getting silly now! @santanderuk I haven't been able to access my account all morning, payments won't go through! Its been 4 hours at least, can you at least give some indication of when people will be able to pay for things! #Santander
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Martin
(@MartinKoss) reported
@santanderuk It is absolutely ridiculous. As an IT person myself, whenever I am working on a database or a database driven system, I have a backup and a contingency sat there waiting to put in place if I’m unable to complete the job in the allocated time. It’s basic IT preparation!
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Des Vertannes
(@DMSV) reported
@santanderuk Absolutely ludicrous that ‘planned maintenance’ can cause this much disruption. No access to App, website or telephone banking. Atrocious customer service when you can’t even get through to a Helpdesk. Customer can’t even use debit cards to pay for goods. Appalling.
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Ruby
(@Ruby29201698) reported
@santanderuk funny story as a customer of Santander for over 15 years As Santander can’t be bothered to update any of their customers I just left my home to walk 40 minutes to the nearest Santander bank is open on the Saturday to get a rude sell assistant that has no idea
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Art de Maison
(@ArtdeMaison) reported
@santanderuk Fix that stupid f**king banner image on your twitter account to start with. What virtual bank has ALL their digital banking platforms down at the same time?