Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 12/01/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • twinmaker twinmaker (@twinmaker) reported

    @LizKershawDJ @santanderuk You wouldn't have this problem with a proper British bank

  • chibaguy Mike Chiba (@chibaguy) reported

    @LizKershawDJ @santanderuk Never heard of the postal service?

  • sadams_s Steve Adams 🇺🇦 😷 💉 💙 🇪🇺 (@sadams_s) reported

    @JonBatchelor8 @LizKershawDJ @santanderuk I remember cheques. We used to have to use them last century all the time. It was awful.

  • GillGRob Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GillGRob) reported

    @LizKershawDJ @santanderuk Shame they didn't have the service where you scan the cheque in, barclays do, it's so much easier

  • shinners67 darrenshinnick⭐️⭐️ (@shinners67) reported

    @liamadamgrace @LizKershawDJ @santanderuk I think it’s terrible all the branches closing mate .I’m sure Liz is a smart phone user though

  • CtoGrayd GrayD_CTO (@CtoGrayd) reported

    @LizKershawDJ @santanderuk you can pay them in at the machine you know! I have the same problem however when the handwriting on the cheque is poor

  • steveabrooks11 steveabrooks1 (@steveabrooks11) reported

    @JonBatchelor8 @LizKershawDJ @santanderuk Also most banks allow you to pay a cheque in via the ATM/cash point machine or at home via the app. There is no issue here apart from making a mountain out of a mole hill.

  • johnedwards0955 John Edwards Reform UK Southampton Test (@johnedwards0955) reported

    @LizKershawDJ @santanderuk Use a banking app in the absence of proper customer service

  • Jeffdr98 Jeff Reader🏖️🛫😎🇬🇧 (@Jeffdr98) reported

    @LizKershawDJ @santanderuk I pay my cheques, which are rare, on line in banking app. Never had a problem.

  • JohnAnd68753953 John Andrews (@JohnAnd68753953) reported

    @LizKershawDJ @santanderuk I’ve had 4 Santander’s closed near me and the only remaining bank near me the queues go out the door and down the road and the cash machine never Work’s to deposit a cheque in them telephone banking keeps you waiting 1/2 hour just wait and see what banks profits are this year