Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 01/31/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Scottymillar Scott Millar (@Scottymillar) reported

    @DeanRobinson4 @santanderuk I think there just might be bigger issues in the world right now than, whether you can access your bank card

  • MrTattieLover Mr Potato Lover (@MrTattieLover) reported

    @StarlingBank any plans to block/limit crypto exchanges? @santanderuk have and I’m looking to move to a more forward thinking bank

  • tinydancer1287 Shell (@tinydancer1287) reported

    @santanderuk your OTP process is down and has been for hours. No texts are being received (was working last night)

  • Peter_6_5 Peter (@Peter_6_5) reported

    @santanderuk Santana UK is a SCAM! They limit payments or even stop them for no reason, if you want to send your own money to a crypto exchange. #bitcoin will fix it.

  • TheRealDanSaedi Daniel Saedi (@TheRealDanSaedi) reported

    @mdudas @santanderuk Almost certainly is in the terms of service when you sign up that they can limit payments to certain entities

  • mcquat Tony McQuaid (@mcquat) reported

    @juliemac1000 @santanderuk That’s outrageous. I’m a Santander customer & have not heard about this new security update. I very seldom carry cash & nearest “free” cash point is c5 miles away. If my card is declined I’ll switch to one that is accepted. Not very customer centric @santanderuk

  • dannylee808 dannylee808 (@dannylee808) reported

    @DeFi_RuNnEr_ @santanderuk This is nonsense. Absolute horse **** nonsense

  • RevJohnBav John Bavington (@RevJohnBav) reported

    I am not very happy that my card was declined today. There was a security issue this morning and @santanderuk rang me to check, but then kept me hanging on the line for ages so I hung up. Now my card won't work. Very frustrating.

  • carolinekay306 Caroline Kay (@carolinekay306) reported

    @santanderuk Any ideas why my app hasn’t worked all day …… and yes I did update then tried the fix all method switch off and on again …..help me please !!!!!

  • GhostofMaplHodl Maple Hodl: ∞/21M 🍁 (@GhostofMaplHodl) reported

    @mdudas @santanderuk As much as Crypto is just you handing over value to predatory centralized entities. I still support your right to waste you own value being a fiat chasing ******.