Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 12/05/2025 18:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SnelsonVictoria Victoria Snelson (@SnelsonVictoria) reported

    @santanderuk account has been blocked due to supposed fraudulent activity which it wasn’t, it was myself trying to move money. Now locked out of app and account, unable to help in store due to no photo ID on me and hours spent on hold on the phone with a small baby at home

  • JojogogoXx124 Joanna (@JojogogoXx124) reported

    @santanderuk Is the mobile app down keeps saying oops not working try again reinstalled it and still the same?

  • PaulBratt paul (@PaulBratt) reported

    @santanderuk is the mobile app still down I can't log in

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    Just called number on back my @Santanderuk credit card & number doesn't work, Just about sums up #Santander, They are honestly worst bank ever, I had nothing but trouble with them from the beginning (Why I just shut down all my accounts & was calling to cancel my credit card)

  • jdaviescoates @jdaviescoates@social.coop on Mastodon (@jdaviescoates) reported

    👋 @santanderuk @santanderukhelp please fix your online and app banking so that it's possible for me to copy/ paste my secure passwords etc saved in my password manager. The current system doesn't nothing at all to improve security but makes the user experience REALLY bad #fail

  • sherriboo88 sherrilea christie (@sherriboo88) reported

    @santanderuk hey I am having issues with the app. Its updated but just get an "oops something went wrong" error message when I try and log in

  • James2022R JR (@James2022R) reported

    @santander_resp @santanderukhelp They have failed to assist for months now. Excluded me from discussions and progress of an attempted fraud on my account, and closed the complaint without including me. Your n house counsel has not responded to my direct letters, so must support @santanderuk collusion in fraud

  • lesley_kiel Lesley Kiel (@lesley_kiel) reported

    @santanderuk My app is still not working

  • KarolienVorm Karolien v d Vorm (@KarolienVorm) reported

    @santanderuk scum block my account!!!

  • Johngre80379226 John gregory (@Johngre80379226) reported

    @santanderuk Looks like it down again