Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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🌈 Lyka 🌈
(@SmolXeno) reported
@santanderuk Can somebody explain why I keep getting phone calls from Santander on my mobile and home phone number despite already sorting out the issue they keep ringing me about? It's bloody ridiculous!
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Darryl
(@Darryl_76) reported
@santanderuk 2nd time in a matter of weeks we've had the misfortune of dealing with you with awful service both times. Your staff were turning customers away at the door last time. Glad we've now shut my son's account, @HalifaxBank couldn't have been more helpful to my wife.
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suzieq
(@suzieq661) reported
@santanderuk No local bank... You shut it down!
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MK
(@JonoMartinK) reported
@MoneySavingExp @santanderuk have shocking customer service. Can’t wait to close our accounts.
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Steebee
(@steebee35) reported
@santanderuk you obviously dont care about your smaller account holder so i guess ill be leaving you as soon as i possibly can, for a lost or stolen service not to answer within at least an hour is a joke
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Just Leave.EU
(@JustLEAVEeu) reported
@santanderuk closed at 6pm. So "select customer" actually means nothing anymore. Santander seems to have bought market share, and satisfied with that, now gives the same "bog standard" as any other bank. 👎
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Taylor Grimes
(@TaylorGrimesDog) reported
@santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄
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sM0k3sT4k
(@smokestak) reported
@santanderuk how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.
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Lanie
(@laniehay) reported
@santanderuk I’m trying to fill in the form for a direct debit and it’s asking for a branch address. My branch in Runcorn closed down so do I put the Warrington address?
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VeggieHaggisLover
(@HaggisVeggie) reported
@santanderuk I tried to speak to someone about a potential card security issue today and gave up after my call kept ringing for 1hour and 25 minutes with no human response. Yet you closed down local branches? Very poor customer service.