Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Keepitkind
(@Keepitkind3) reported
@santanderuk Is your online banking service down? I keep logging in, and then being taken back to the log in page. It's very frustrating. I cannot complete the transaction I need on the mobile app either. Please advise.
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Craig
(@Rochdale_Cowboy) reported
@LizKershawDJ @santanderuk If Santander can't provide the service you want, and other banks can - why don't you just switch banks?
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Jose Ruiz
(@mrJoseMRuiz) reported
@santanderuk terrible support. You wrongly blocked my account on Thursday while doing a valid transaction and after 4 days and hours on the phone I can´t used my money yet!
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Richard Hall
(@229Richard) reported
@LizKershawDJ @santanderuk Terrible isn’t it what are they thinking
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Dream_makeruk62
(@dream_makeruk62) reported
@Zopa You should be concentrating on raising your instant access savings rate to at least 2.75% to match @santanderuk... If you can of course!🤔
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a humorously-shaped potato
(@bl0ke) reported
@santanderuk Can you please, for the love of all that is good, get rid of that Trusteer popup on your website? Or at least add a "don't show this again" button? It interrupts my sign-in every time it appears.
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Brenda Kay
(@iamtoobusy) reported
@LizKershawDJ @santanderuk Their answer will be you can pay it in at a Post Office.....nothing about customer service though!
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Out with Tories 🇺🇦
(@antib69) reported
Oh, @santanderuk you peed me off now! You locked my accounts - retail & business. I closed another one few months back. Can't access the other two now!
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Jason Derulo
(@chino199716) reported
@Holymumma @santanderuk Mine too got same issue recently but @blay_Cybertech on twitter helped me out. Message him now