Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Leigh
(@slleigh7) reported
@santanderuk @santanderukhelp yet another epic fail! How are you supposed to speak to someone with an urgent enquiry?? 30 mins holding then cut off twice! Visit your own branch, wait 30 mins to be told, can’t help you need to phone Fraud team. It’s not fraud!
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Mike Chiba
(@chibaguy) reported
@LizKershawDJ @santanderuk Never heard of the postal service?
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Shirley Goodall
(@samg2010a) reported
@LizKershawDJ @santanderuk If you couldn't drive how would you have got to the bank. Many local post offices are also closing down or have gone. Isolation of many vulnerable continues.
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Nick Spain
(@SpainNick) reported
@santanderuk you have appalling customer service! I have been on hold for 20 minutes already! Answer your phone!
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Gill 🇬🇧 🏴
(@GillGRob) reported
@LizKershawDJ @santanderuk Shame they didn't have the service where you scan the cheque in, barclays do, it's so much easier
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ray dewar
(@YarRawed) reported
@santanderuk can’t get through to anyone. No branches near by and take forever to answer the phones. Online chat tells me to ring… service sucks.
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Patricia Rudkins 💙
(@PatriciaRudkins) reported
@LizKershawDJ @santanderuk Post Office can usually help with cheques….
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Chakra27
(@ValerieVharry22) reported
@santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!
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Tara Rogers
(@Tara_Rogersxx) reported
42 minutes on hold to @santanderuk - new customer but already tempted to go elsewhere!
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Seymour Beavers
(@AndyCJessop) reported
@LizKershawDJ @santanderuk Can you not photo and upload it .. virgin money and nationwide offer this service.