Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Kinder
(@AlexPKinder) reported
Absolutely disgusting service from @santanderuk @santanderukhelp I am following the instruction in letter in response to my complaint, on hold for 90 minutes, try the other number, further 30 minutes, to be told I can’t be out through as it’s a different department. 😡
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Gary Quittenton-Shaw FBPE 🇸🇪 🇩🇰 🇫🇮 🇺🇦 🇪🇺
(@GaryQuittenton) reported
@SueSuezep @LloydsBank Then in front of the queue demanded my debit card for shredding in front of everyone .. I went to Alliance & Leicester which is now @santanderuk been with them for 13 years and not one single issue, great bank
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Julie Fay
(@jk_fay) reported
@faypricey @santanderuk Online banking - OK with that. But she has been on the phone with @santanderuk for 30 mins - person on the line was not competent to solve the problem. Neither were the previous two. Another reason to switch banks. Next available branch appointment, July.
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Samz
(@delorous40) reported
@santanderuk please can someone help@@Primark have take £95.50p twice and I have had someone phoning me asking me so what do I think has happened and can’t get anywhere on the Santander chat
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JAMIE NORTH
(@Hansumhoggie) reported
So not only do the odious @santanderuk make it impossible to #deposit cash, I then drove to a @Nationwide and their cash machine wasn’t accepting cash deposits either. All part of the banking cartels corrupt #cashless #society
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Jeremy Vine
(@theJeremyVine) reported
@DKD247 @BBCRadio2 @santanderuk You have serious problems, Dave. I mean really serious ones
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Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS
(@SarahHeleneuk) reported
@santanderuk #Santander You try to make a purchase, as authentication you text me an OTP code and you still block the ruddy payment. THIS IS NOT THE FIRST F'ING TIME.
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Thelena
(@g_goodinson) reported
@santanderuk You offer ZERO fraud service - my account has been affected and I am on HOLD again for over 1 hour? It is shameful! I have been a customer of Santander since 1997! Shabby and I'm leaving.
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Sharlut ♣ @World 5-3
(@CharlotteMedler) reported
@santanderuk @JustEatUK hi guys, Justeat are not responding when I accidentally ordered food to the wrong place and their website didn't let me cancel that order. Can you please tell me what to do? Their customer service is appalling and they have no phone line to contact.
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]v[etz
(@MetzUK) reported
@santanderuk Is there a known problem with logging into online banking? I sometimes get in, including the OTP, but then it kicks me out as soon as I try to do anything like make a payment.