Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Styles
(@mmmmmrob) reported
The particular problem my friend has is that they've paid the wrong account — an existing payee. Because… @santanderuk truncate payee account names so they now have three identical names, with different accounts, in their payees.
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DJ MR VEE
(@MrVeeTheDj) reported
@santanderuk hey what time does your customer service close? Been on hold for 30 minutes with it just raining continually.
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Scott Fisher
(@FisherScott9) reported
@santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.
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1c2s3p
(@1c2s3p) reported
@santanderuk gets my wooden spoon for abysmal customer service 🥄
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Shome Bag
(@shome_bag) reported
@HSBC_UK pathetic experience at HSBC Edinburgh Hanover street branch while trying to open a bank a/c for my son. It’s clear the bank is run by pseudos and bastards given I am a 20 year old customer.Thank you @santanderuk for opening the a/c within 30min #avoidhsbc
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Tricia Kilczynski
(@Trishkil) reported
@santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!
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Peter White
(@1Petewhite) reported
@santanderuk Yeah, your banking structure is ****... customer service is ****. Santander banking infrastructure is run by a half-wit. I could do better sitting behind a desk. Even metro bank is better. Get rid of Ant and **** too, one a piss head who ran into a car with a child
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Adam
(@adliv80) reported
So @santanderuk app isn’t loading and the Santander cycle app is broken. Oh dear 😐
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Solaris Sánchez
(@Solaris_Sanchez) reported
@adliv80 @santanderuk In Mexico the app is broken to...
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Fwdmgmt
(@Fwdmgmt2) reported
Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.