Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley (@joeymaley) reported from Wokingham, England@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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K ๐ถ๐ง๐ป๐ผ๐ป๐ง๐ป๐ผ๐ป๐ผ๐ป๐ถ๐ผ (@IVFBabyOnBoard) reported@ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! ๐ซ๐ซ
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JDub๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟโ๐ป๐ฌ๐ง๐บ๐ธ๐ฎ๐ช๐ฆ๐บโ๐ป (@GitNo1Baby64) reported@santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!
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Ian Melville (@irmelville) reported@santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...
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On The Write (@On_The_Write) reported@DrChrisParry @santanderuk Their customer service is woeful, always has been
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subconsciouscyclist (@subconsciouscyc) reported@santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.
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Edward Terry (@iamedterry) reported@santanderuk I think thatโs symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesnโt deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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Mr Eko (@MrEko_Lost) reported@hnjsamuels @santanderuk @santanderuk rubbish service
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Amy Schofield (@Indie_Amylou) reported@santanderuk having some issues opening an new customer account. Who do I contact?
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Lee Bee ๐๐๐ (@LeeBee39) reported@santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?
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Tessa Bennett #bemoretoddy (@littlemore20) reported@HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved