Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kay Green
(@KJG2345) reported
@santanderuk my credit card isn’t working 45 minutes on hold still haven’t got through this is an absolute joke!
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James Sibley
(@jssibley) reported
@santanderukhelp @santanderukhelp @santanderuk confirms they really REALLY do not care as they confirm here they do not want to help. DIABOLICAL
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Ben
(@Ben79748483) reported
@santanderuk @twinklresources Your online service doesn't work as it doesn't recognise my pin. I am currently unable to speak after surgery and have no other means of contacting as you have no email or chat Service as I can't log. Please can you contact me to resolve as this feels very poor service
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Shironjit Saha
(@sahask76) reported
@santanderukhelp My friend took a 21 month 0% £5K balance transfer. Initial DD set £50, @santanderuk tried to take £5K yesterday-payment declined. Same happened today. Credit score is being ruined. Customer services have said it will take 3days to sort! Can you DM me urgently.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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James Sibley
(@jssibley) reported
@SantanderUKHe10 Staggering!!! If you bother to read all the previous tweets you know but I understand that @santanderuk @santanderukhelp dont actually help anyone!!
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The Landlady
(@SHLandlady) reported
Why is @santanderuk down yet again? Almost every time I need to do or check something recently. It's really not good enough. 🤬
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rhiannon
(@rhiannonbate_) reported
@santanderuk 33 minutes on hold to be cut off telling me to go online for help, when online has told me to phone? Absolute jokeeeee
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Davidmill93
(@davidmill93) reported
Getting rid of @santanderuk so sick of how awkward they make the simplest things and these errors almost lead to financial loss.
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Unstabilized AU
(@UnstabilizedAU) reported
@santanderuk Automated messages: "There's a lot of people trying to call us right now and our lines are busy". Also santander: *here, listen to this automated message for 5 minutes and let us try to get a sample of your voice*. **** off will you.