Santander

Is Santander down in Basingstoke, Hampshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 02/10/2025 22:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Website (23%)

    Website (23%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • harrington4510 Harrington4510 (@harrington4510) reported

    @santanderuk hi, question for you. My dad is housebound & needs advice re his Santander accounts. Do you make house visits & he’s not online or mobiles etc. He’s 84, quite deaf & partially sighted too. Can you help us? TIA, Mary & her Dad John

  • Iamlucy_loo Lucy Fenton (@Iamlucy_loo) reported

    @santanderuk terrible customer service from your #hackney branch this morning. I will no longer be opening an account with your bank.

  • unicornmadmumma Jess Palmer-Waymark (@unicornmadmumma) reported

    @santanderuk you make no sense!! Try to sort an overdraft, website says can only do in multiples of £50, even £50 isn’t available online! Someone sort this!

  • Fantastico2021 Macho Fantastico (@Fantastico2021) reported

    @TellYourSonThis @bryann1015 I agree, @santanderuk have caused me (and cost me) all sorts of headaches with barring/blocking payments I’ve tried to make to buy coins at the right time… terrible

  • PeggyJaneUK Peggy Jane (@PeggyJaneUK) reported

    @santanderuk do you have anyone working on your customer services calls? I have now been on hold for 1 hour and 40 minutes, this is ridiculous

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • halfdutchbird An Autistic Teacher (@halfdutchbird) reported

    @santanderuk just spent half an hour on hold trying to get through. I’m a new customer and not feeling good about opening an account with you guys…

  • Bryan_1973 bryan joyce (@Bryan_1973) reported

    @santanderuk 2 hours on the phone (and counting) to get a payment cancelled to a vendor that failed to deliver. Also tried using your form….but that wont accept the format of the emails I have. Why,are you making this so difficult? Time to find another provider! Terrible

  • BehartOBlock Ali Delius (@BehartOBlock) reported

    @santanderuk terrible service. Tried to withdraw cash. Went to 2 branches closed. Customer service appalling. 3 calls due to being cut off. 4 hours later no cash. Adviser could not get an answer from a branch I suggested. “I can’t help you” still ringing in my ears!

  • bengomori 🦦Ben Gomori / G. Markus🦦 (@bengomori) reported

    @santanderuk still having problems in Chrome on my business account. Whenever I go to the access payees screen it just goes blank. I’m not accessing from a bookmark…