Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 09/15/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (21%)

    Transactions (21%)

  3. Website (21%)

    Website (21%)

  4. Login (16%)

    Login (16%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Santander outage reports came from the following cities: Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham Mobile App
United KingdomNewbury Transactions
United KingdomAlton Mobile App
United KingdomAlton Website
United KingdomNewbury Login
United KingdomThatcham Login

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanlLawson Lady Lawson of Galloway 💙 #GTTO #FBPE (@SusanlLawson) reported

    Is your on line Banking off line today? @santanderuk we can't open your log in page?

  • HannahPeake2 Hannah Peake (@HannahPeake2) reported

    @santanderuk Still awaiting on a payment that was sent to me yesterday is the problem still ongoing

  • glampinklady GPL (@glampinklady) reported

    Is anyone else having trouble getting past the personal banking login page? @santanderuk @santanderukhelp #Banking #app #BankingApp

  • Joshsammys Josh Samuels (@Joshsammys) reported

    @santanderuk spent 45mins on hold yesterday to tell you my card wasn’t working on holiday. You lot fixed it for a day now it’s not working again. World bank my arse

  • MMA_Stig Brian Discombe 🥋 (@MMA_Stig) reported

    @santanderuk shocking service, just spent almost an hour on hold waiting to speak to fraud dept only for them to answer then hang up immediately.

  • DebbieChristieW Debbie Christie (@DebbieChristieW) reported

    @santanderuk 3 calls and numerous emails to sort out account for father-in-law in care home who can’t remember any of his details prove fruitless. No one will talk to my husband or give any help whatsoever. Stuck between a rock a hard place. Web site no help. Disgusting service.

  • MNotts19 mkNotts19 (@MNotts19) reported

    @santanderuk seems to have applied such drastic staffing cuts that they longer have anybody to issue or update online Credit Card statements ? @santanderukhelp

  • JackParkerNo1 Jack Parker (@JackParkerNo1) reported

    @RifuRose @santanderukhelp And 3 HOURS...WTF???!!!!! WHAT REASON IS THERE FOR THIS DISGUSTING CUSTOMER SERVICE SITUATION...AFTER ALL THESE....TO NEVER BE IMPROVED IN ANY WAY....AY @santanderuk?????!!!!!!!!

  • JackParkerNo1 Jack Parker (@JackParkerNo1) reported

    @RifuRose @santanderukhelp From my own personal experiences...@santanderuk are the WORST for this..of ALL the public service companies I've rung in recent years, which says loads as a lot of them ARE bad

  • martin_farley Martin Farley🔰💚 (@martin_farley) reported

    @soaraway99 @santanderuk I’ll have to change accounts. They’ve had it partly restricted for 2 months due to a security failure on their part, and it’s now causing major problems And they’ve simply stopped picking up their phone But they’re only making €8bn profit per year, so how can I expect better?