Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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jasleen kaur
(@Jkaur17999Kaur) reported
@santanderuk I am Joel Fernandes an existing customer, my account is closed from last 8 days I have been contacting bank since then as I have my balance inside my account and I need that for my basic needs I dont have money to pay my rent which is due now
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HGA ✨
(@hols_xo) reported
@santanderuk you are an absolutely disgraceful company! My mum called earlier after having her accounts cleared and was asked “what do you want me to do? Pay money into your account?” SHOCKING CUSTOMER SERVICE
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Frankie Shrapnel💙
(@FrankieShrapnel) reported
@santanderuk I didn’t realise they had such a big problem. Having narrowly missed being scammed a few days ago it would have helped if it hadn’t taken over 16 hours to be able to report it. The Live Chat option online is useless.
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Nuclear Summer
(@lizardUnicorn) reported
Loving it when you have to spend 30min on hold just to find out nobody is qualified to help you. @santanderuk are having some nerve.
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Sue N
(@SusieNics) reported
@santanderuk Thankyou to Hedder (sorry I’m unsure of his name spelling). After yet another account block when MiL tried to transfer her own money to her own account (not Santander) Unacceptable had to ring 3 times in a week about this but Hedder has it sorted #thanks
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🌈🏳️🌈Chrissy Lake🏳️🌈🌈
(@TheWatersOfLove) reported
Well, @santanderuk, that's now two local takeout joints I can't order from online because the card payment wasn't authorised by the bank. Yet my housemate whose with a different bank has no problems. Think I might have to switch banks. This is annoying as hell.
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Jan Bell 🇺🇦
(@JaniceFionaBell) reported
@santanderuk are you having issues today..I have asked to enter an OTP no to process an online shop payment and none of them work?
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Joanne burns
(@Joanneb66588158) reported
@santanderuk I tried to transfer money and wouldn't let me. I needed to access toaccount as was on call and needed ataxi to a vulnerable client. This did not happen and another staff member had to be called, this caused embarrassment and u lost money too as doublepay callout down 80 pounds
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TheChilliPod
(@PodChilli) reported
from
Oldham, England
@santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?
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Shashi Bhat
(@shashibhat) reported
@santanderuk is @SantanderUK12 your help handle? Impossible to get through phone. Your internet banking chat does not load. Cannot make payments from my account online or mobile. Phone agent promised call back, thats not happened. Can't access own money, help!