Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (5%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@SarHarSuperStar) reported
@santanderuk @CooperativeBank @santanderuk say auth codes no good, need ARN numbers. As fun as it's been acting as a go-between and repeating this over and over during a period of 7 hours while I was supposed to be working, please can you speak directly to each other to sort this out?
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Blossom
(@Dc7073Bloss) reported
@lilypartington_ @santanderukhelp Well it's definitely not a BACS issue, wages went in fine with Barclays. Again @santanderuk failing their customers on a day where people need their money
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Paul 🍺
(@b33r) reported
@shcasey77 @HalifaxBank Is the payment to Santander by any chance? I too am having issues with a payment from Halifax to Santander but it appears to be a @santanderuk issue
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Schmutz
(@schmutzbelfast) reported
@Dc7073Bloss @bancosantander Thanks , @santanderuk has got to be the worst customer service ever, can’t wait to leave them, always something
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Cllr Jo Rust. independent - Springwood Ward
(@Springwoodcoun1) reported
@santanderuk terrible customer service when trying to complain about the outcome of an investigation into a scam. Appalling.
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Harshit Nanda
(@harshit_nanda19) reported
@santanderukhelp @santanderuk An unknown / fraud transaction has been processed from my account online and I would like to report and block the transaction. I tried to call but waited for over 45 mins without a response!!
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croccy doodile (he/him)
(@doodle_bobby) reported
Hi @santanderuk you’re having issues with faster payments and haven’t notified us via the website, through social media or through the service status. How do I raise a complaint?
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Boxing Nutz
(@PaulDav06482018) reported
@santanderuk can’t get through on the phone to you guys, can’t get any help on chat as they advise me to phone and when I go online to try and amend something on my direct debit it says technical issue. You couldn’t make it up it’s like a comedy act
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Reuben Young
(@TheReubenYoung) reported
@martin_farley @santanderuk Also a @santanderuk customer, also can’t get through. Haven’t had a working debit card in months, online service doesn’t work and on the phone it’s just an hour of hold music followed by them hanging up.
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Helen Lee
(@helspascoe) reported
@santanderuk you have asked us to make a final credit card payment of £3; we have requested account closure so you have frozen the account and we now cannot make the payment online, the branch are unable to help & there is no answer when I call! Please confirm how we should pay!