Santander

Is Santander down in Basingstoke, Hampshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 01/14/2026 00:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Looneygooner36 Natasha Bartlett (@Looneygooner36) reported

    @santanderuk Tried to make payments online, did not go through 3 times but the amounts are pending in my account, not available for me to get funds, please fix this ASAP

  • Calumday849 Calum Day (@Calumday849) reported

    @santanderuk any idea when the online payment issue will be resolved. Been down a long time now….

  • Ladyd23Debra Debra Leigh (@Ladyd23Debra) reported

    @santanderuk It’s still not working for online payments / not good Santander - terrible service. It needs to be addressed and it seems it’s MasterCard - they should be held accountable for this ! People need their money and for it to work. I rang yesterday I was told to keep trying !!

  • SpDeLaCruz1 Claretta (@SpDeLaCruz1) reported

    @santanderuk @santanderukhelp So I've made payments from my account but not showing it being taken off my account....I take it the payments will come out when problem fixed

  • msljreilly Lauren Reilly (@msljreilly) reported

    @santanderuk Morning my card still isn't allowing transactions same as last night is the system still down ?

  • JimY2j Jim Hobby Archivist 🏳️‍🌈🏳️‍⚧️🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JimY2j) reported

    @santanderuk Any update on this issue?

  • glanyrafonwales oldmaninwales (@glanyrafonwales) reported

    @santanderuk tweeted yesterday regarding your abysmally inept customer service. Had a follow up email informing me that someone would be in touch. Despite giving you my tel no., still waiting. Couldn't make this up 😡 #appalling

  • iboutaris Ioannis Boutaris (@iboutaris) reported

    @santanderuk Issue hasnt been resolved. What are you doing about compensating your clients as a result of this outage?

  • NSFtwerk GTTO 🗳️ (@NSFtwerk) reported

    @santanderuk If I block you why do you keep coming back??!

  • john_oconnell6 JohnO (@john_oconnell6) reported

    @santanderuk hello, i am trying to link a business master card to a PayPal account, and it says it the card was declined by the issuing bank, is this related to the card issue you have open?