Is Santander down in Basingstoke, Hampshire, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (56%)
-
Website (19%)
-
Login (19%)
-
Transactions (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Des Vertannes
(@DMSV) reported
@santanderuk Absolutely ludicrous that ‘planned maintenance’ can cause this much disruption. No access to App, website or telephone banking. Atrocious customer service when you can’t even get through to a Helpdesk. Customer can’t even use debit cards to pay for goods. Appalling.
-
Des Vertannes
(@DMSV) reported
@santanderuk You need to compensate every single customer for this shambles.
-
Ruby
(@Ruby29201698) reported
@santanderuk please explain why I can’t long in to my app account or long into banking account Or noooooooo one is actually working to answer any phone calls U can’t even report ur card stolen
-
It is - what - It is 👀
(@BenKastro357) reported
Since when does a technical problem mean I can’t access my account? @santanderuk
-
Art de Maison
(@ArtdeMaison) reported
@santanderuk Your website is down, your app is down, your ATMs are down, even your branch teller systems are down. You are not fit for purpose. Not a bank. You wasted millions on Ant & Dec which could have been invested in contingency planning for situations like this. #fail
-
Davo!
(@sarahdavison_6) reported
@santanderuk Can’t use app or telephone banking. I need to get to my money! How long will this be down?
-
Mr David
(@zebradavid) reported
@santanderuk @santanderukhelp I’d seen the messages in your app stating you were doing maintenance of the app, however I think your maintenance has broken the app, I keep getting a sorry something went wrong message when it tried to load, will there be a fix for this please?
-
marion
(@xxmazzaxxx) reported
Just because you are doing maintenance. @bancosantander @santanderuk you have no one manning your phone lines and the app has gone down. Cheers for spoiling my shopping trip. Time to change banks I think. 2nd issue in 2 days. Imagine not being able to gain access to your funds
-
Art de Maison
(@ArtdeMaison) reported
@santanderuk Fix that stupid f**king banner image on your twitter account to start with. What virtual bank has ALL their digital banking platforms down at the same time?
-
It is - what - It is 👀
(@BenKastro357) reported
So I can’t access any of my account because @santanderuk says I can’t.