Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (20%)
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Login (20%)
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Transactions (7%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Elongated Musket
(@Sprockalina) reported
@santanderuk @MartinSLewis I've now been offered £100 compensation for the error of the 2 workers who agreed everything was fine for £175 switch. How is that ever correct or fair to me the customer? @MartinSLewis the link on your site worked so why is this not being honoured?
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David Gordon 💙
(@gordod) reported
@santanderuk I keep getting emails about a current account application that I haven’t initiated. I replied to them email to let you know but apparently you don’t monitor replies. I tried chat but it’s a robot that has no clue what I’m talking about. Help.
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Dave Leicester
(@be4con) reported
@santanderuk sort your chat function out. I want to talk to you, I'm not an existing customer so can't login, and the promised 'chat with us' button is missing from the right hand side of all your web pages.
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Elongated Musket
(@Sprockalina) reported
@MartinSLewis you need to sort your website out if you're putting links to bank switches that are out of date by 2 days. False advertising. @santanderuk you need to do the right thing and increase your compensation to £175 this is your employees error tellinge all was in place
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James head
(@lignajoinery) reported
@santanderuk Absolute joke got payments need to do tonight and cant do a simple task online like change a OTP number, keep shutting branches down were can speak to a human putting it all in to customers hands to do online advertise it EASY to do 24 / 7 yet none of it is easy
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Ascent of the Amazon
(@AmazonAscent) reported
@santanderukhelp @santanderuk 3/4 At a point in my life when I need my bank acc more then ever. You kick me when I'm down. What do tell other banks when asked, why did #Santander close your account?
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Stuart palmer
(@smpcomms) reported
@santanderuk @santanderukhelp How long does it usually take for a new account application online?? Been over a month since my daughter applied but haven’t heard anything back! Sandi is no help! 😡
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Liam
(@TanookiLiam) reported
@ExpediaUK @santanderuk @ExpediaHelp I do that and get the usual ‘you don’t have a booking with us’. Show them all the previous correspondence showing the issue and am told ‘go to your bank’.
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George Dollin
(@GDollinHistory) reported
@santanderuk lack of urgency in dealing with mortgages is awful and dealing with what on the face of it is a pretty minor issue, taking a week to send a "thanks for the message reply we'll reply soon" there's now just a month before the mortgage offer expires 🤦🏻
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Elongated Musket
(@Sprockalina) reported
@santanderuk thank you for NOT giving me the £175 bank switch money that I signed up for. 2 customer service agents, one in December and one 2 weeks ago said everything was in place & confirmed money would be in my account. Now you say I'm not entitled to it. Appalling