Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 02/09/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • aris912L Nathan Aris (@aris912L) reported

    @santanderuk the rewards system now is so more complicated. If you kept it the same before as “click to activate”, you don’t have to mess around going to each website. You knew they were on when you shopped.

  • AminaAh21253080 Amina Ahmed (@AminaAh21253080) reported

    @santanderuk is the online banking down today. Been trying to log in for about 30mins?

  • AminaAh21253080 Amina Ahmed (@AminaAh21253080) reported

    @santanderuk This is happening again today, I’ve been trying to log in for 30mins

  • D3vilsAdv0c8 D3vilsAdv0c8 (@D3vilsAdv0c8) reported

    @TNLUK All my details are up to date. I don’t think @santanderuk are the issue here.

  • clegnut 𝙘𝙖𝙡𝙪𝙢 (blue tick) (@clegnut) reported

    @santanderuk how ******** do i find my ccv number? why have you gotta make it so difficult

  • helenano36 Helen Close (@helenano36) reported

    @santanderuk @PostOffice #santander #thepostoffice I have tried twice to deposit cash into my account at the post office but the transaction is declined, but my account shows the deposit and withdrawal straight away! Never had an issue until recently.

  • fluppetvera Mike (@fluppetvera) reported

    @Tonycall1986 @santanderuk I'm with Natwest and i haven't gotten my PIP payment yet at all, I've only seen one other person complain but I think it may be a DWP issue..

  • Neeson7Ben Ben Neeson (@Neeson7Ben) reported

    @santanderuk absolutely disgusted at Robert Fitzimonds (claimed to be manager at Belfast branch) the single worst customer service I have received in my life. This man is the most I’ll suited person to work in a customer facing role, rude, argumentative and dishonest

  • MDee29092373 M Dee (@MDee29092373) reported

    @santanderuk Santander....have been 40 minutes trying to connect to one of your advisers and still nothing! Not good enough! Sort out your customer service.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?