Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 01/24/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyWAbbott Tracey Abbott (@TraceyWAbbott) reported

    @santanderuk is there an issue with the app ?

  • StephenNorth3 S N (@StephenNorth3) reported

    @santanderuk we are trying to change the phone number which allows my Dad to access his online account. Our 4th phone isn’t going very well. My dad is 91 in February - frail, quite deaf & feeling completely lost as your people struggle to do it. Which regulator do we complain to?

  • v8ftw Kieran 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@v8ftw) reported

    @santanderuk is your UK android app broken? Won't even get to login section, just getting an error message saying "retry"

  • clairemenlove Claire Menlove (@clairemenlove) reported

    @santanderuk online banking down!

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk I have now been on hold to you for and hour and a quarter. This is after i took the time out to go into town to resolve this issue at the branch but they could not do it and advised me to call. Do you consider this to be an adequate level of support?

  • paulmoToole Paul M O'Toole (@paulmoToole) reported

    @santanderuk have you issues with online banking this morning only I cannot get on !

  • ThomasCrossley8 Thomas Crossley (@ThomasCrossley8) reported

    @TakeFive @santanderuk Santander are the biggest cause of FRAUD!! In Britain. After the first credit crunch in 2010. Your bank was the only one not caught up in it But use jumped on the interest rate hike!And basically force your mortgage customer into Bankruptcy,losing their Homes or worst their lives

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk no-one is answering your phones and your on-line chat isn't working. I have been on hold for 38 minutes trying to talk to you after going in to one of your branches and being told to call you. What the hell is going on?

  • bobanite LR (@bobanite) reported

    @santanderuk @santanderukhelp Mobile Banking app (iOS) no longer working: unable to log in. Keep getting error saying "try again later". Having your official app not working, doesn't really help and exposes your customers to fraud.

  • Jamie199222 Jamie brewer (@Jamie199222) reported

    @santanderuk is online banking not working??