Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (20%)
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Website (14%)
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Transactions (6%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MINA✨
(@amiinaaaoxx) reported
@santanderuk is anybody working today ? Kmt
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pinebarrens
(@higherrise) reported
@santanderuk I’m having issues with my account and can’t access it. Been on the phone for 2 lots of 40 mins and keep getting cut off. Can you please assist before I move my account elsewhere?
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Joshua J Heeley
(@Josheeley) reported
Went to @NatWest_Help bank-teller, not working, went to @HSBC, bank-teller not working, went to @santanderuk, bank-teller only lets me draw £20 at a time. 🤔 what is going on? #SmellsFishy
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Truth Loyalty & CRM
(@tweetstruth) reported
@santanderuk I need to speak to a human please...have tried everything via digital channels but I am getting nowhere. None answering calls & impossible to navigate online. whereto from here?
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Joanne Shipley
(@jshipley2103) reported
@santanderuk disgusting customer services with regards to car insurance. New car delayed and no option to suspend the policy until it arrives, yet £50 charge to cancel, when not what we wanted to do!
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leafa
(@leafa95) reported
@santanderuk And yet you can't even fix my card getting declined 6 times in 4 days now pathetic service
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Ryan Baker
(@_bakerryan) reported
@santanderuk @santanderukhelp During the height of lockdown in the UK , due to being made unemployed, my account went into an unarranged overdraft ,by around £10 to which I am now being charged £349 for, is there any help can give to lower or help clear this, Greatly Appreciated!
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James
(@Jamestayls) reported
Very disappointed with the @santanderuk customer service so far. All I want to do is give them some money!
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp the recipient has received 2 payments & has offered a refund. This is no thanks to @santanderuk who don't want to speak to customers & cut customers off. App actually relayed message payment couldn't go through to try again. Definitely at @santanderuk issue. The App is awful
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Benny Bongo
(@BennyBongoP3fan) reported
@MartinSLewis I have never seen you cover the distressing subject of frozen bank accounts, eg @santanderuk block the online bank accounts of vulnerable pensioners who need access to their pension money and cannot follow the bank's ID demand to go to a branch in person to unblock, due to Covid.