Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Huw Thomas
(@Huwthomas13) reported
@santanderuk have probably the worst customer service of all. 4 days and still no help and been left hanging…appalling service
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grenville jones
(@grenvillemusic) reported
@santanderukhelp @santanderuk so get mobile call ‘call us re poss Fraud etc..’ I see my bank account online is ‘blocked’ have been waiting 40 mins to speak to a ‘team member’ just what sort of service is this ?? Grenville jones
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Thanh Bang
(@ThanhBa09852553) reported
@santanderuk your online quick money transfer is not working whilst trying to transfer to my @AskNationwide ISA account, could you sort this out ASAP
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Woopdiddywoop
(@returns24612) reported
@santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult.
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tweetsensation
(@81damd) reported
@santanderuk I tried to block freeze my card in app it won't let me and I can't stop International payments they now have my money not happy with you why can't I freeze it ?
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pontyboy 🏴⚽️🍻🏉#MIOTA #ADA
(@Pontyboy11) reported
@DanielJHannan Send some of these people to @santanderukhelp @santanderuk they obviously need people as they are always extremely busy and always keep you waiting and waiting and waiting. Shocking service 😡
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fidoanddaisy
(@fidoanddaisy) reported
@santanderuk your customer services are absolutely rubbish. 2 hours and cut off 3 times today to speak to someone about something I cannot do on your digital channels 🤬
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Joseph Singer
(@JosephS03643270) reported
@santanderuk I want open an Esaver account but I am totally confused as to how to do this online!! Your Sandi not is useless no online chat and I have been holding for 15 mins! Terrible service!
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Jennifer Nash
(@IamJenNash) reported
So very disappointed by slow to no resolution from @santanderuk pushing all the blame onto @DVLAgovuk because the bank doesn’t want to own up to its security breach responsibility 😡 #badcustomerservice #worstexperience
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Jason Kenny
(@Jasonkenny) reported
@santanderuk account locked and trying to get help on the phone - is 2 hours on hold acceptable? Anyone got good recommendations for a new bank account?