Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (19%)
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Website (13%)
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Transactions (6%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John Stewart
(@craignity) reported
Absolutely appalled and frustrated by the awful #badcustomerservice from @UKMercer pension admin team when trying sort out my late mother's @santanderuk pension. Made an error, no apology, and complaints department ignoring me.
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Tracy Woodward
(@pinksw) reported
@santanderuk we are trying to SPEAK to someone in your ISA managers team. Their telephone number is nowhere to be found. We are financial advisers, not clients and need to actually speak to someone. Please help
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Lauren Armstrong
(@duve65) reported
@santanderukhelp @santanderuk your customer service and onlines services are utterly appalling. What an absolute joke trying to make a payment, speak to someone and still waiting on a response from the customer complaints team. Also your "text" service looks more like fraud! 🤬
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Brian Discombe 🥋
(@MMA_Stig) reported
@santanderuk shocking service, just spent almost an hour on hold waiting to speak to fraud dept only for them to answer then hang up immediately.
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Samuel Reynolds
(@SamuelR47417979) reported
@santanderuk Hi, there is still an issue with faster payments. I have tried three times to make a payment to my credit card over the weekend from my 123 account and they are not going through. Are you aware of this?
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Stefanie Mace
(@Steffie210188) reported
@santanderuk I am so annoyed!I received my NEW master card debit card on Friday, it’s supposed to be activated on my Apple Pay but it is not working! I have been without money for over a week because of the jubilee.I’m getting charged late fee as @Clearpay cannot take my funds
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krissisritehere@gmail.com
(@krissisritehere) reported
@santanderuk what is happening with online payments? I’m trying to pay my bill but get an error stating you are unable to complete my request??
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Vish Nekitsing
(@VNekitsing) reported
@santanderuk Banking App is not working on iphone. Any known maintenance taking place?
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MagicMike
(@EmArSee1) reported
@santanderuk Hi Santander, are you aware of any issues with certain payment merchants? I'm having trouble withdrawing some funds from an online casino site who say there is a problem with Santander and their payment processor Credorax / BamboraGa - can you confirm?
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Debbie Christie
(@DebbieChristieW) reported
@santanderuk 3 calls and numerous emails to sort out account for father-in-law in care home who can’t remember any of his details prove fruitless. No one will talk to my husband or give any help whatsoever. Stuck between a rock a hard place. Web site no help. Disgusting service.