Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 12/08/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BuyersReport Buyers Report (@BuyersReport) reported

    Trying to obtain a refund from a seller that supplied goods not fit for purpose @santanderuk I believe they are stalling so as to run down the clock. Should I inform them I will make a s.75 claim if they do not refund the money forthwith? Should they be entitled to any time?

  • EdwardStudham edward studham (@EdwardStudham) reported

    @santanderuk why have you made it so hard to access my money. I need to withdraw cash. Local branch closes at 3pm…..3pm!! On the phone for 45 mins to try and access it via post office because daily limit is £250. Absolutely useless! Think I’ll withdraw it all and leave!

  • paulmoToole Paul M O'Toole (@paulmoToole) reported

    @santanderuk Hi wonder if you can help! If you pay someone from your Santander account for doing a job(paying for a service) that’s Not been completed can you ask you the bank to get involved and ask for the money back… as this trades person is not coming back

  • D3vilsAdv0c8 D3vilsAdv0c8 (@D3vilsAdv0c8) reported

    @TNLUK All my details are up to date. I don’t think @santanderuk are the issue here.

  • MidlifeSmarts Midlife Smarts - Jill Creighton (@MidlifeSmarts) reported

    Whil @santanderuk pay @AntandDec gazillions I cannot get answer to a simple question in branch or online. Can I suggest new strategy 1 Dump the Ant & Dec ads 2 Employ more people I’m a customer - Get me out of here

  • MidlifeSmarts Midlife Smarts - Jill Creighton (@MidlifeSmarts) reported

    While @santanderuk pay #AntandDec gazillions I cannot get answer to a simple question in branch or online. Can I suggest new strategy 1 Dump the Ant & Dec ads 2 Employ more people I’m a Customer - Get me out of here

  • latinopersona nicole (@latinopersona) reported

    @santanderuk I'm over seas and not have access to online banking and I changed all to paperless billing I need access my bank and cash overseas. How can I do that?

  • mohkash @mohkash (@mohkash) reported

    @fkyh @santanderuk I intend to do same. It is disgusting how Cahoot does not pay any interest on current accounts, or a miniscule 0.4% on its best saving accounts. Financial authority should fine it, then shut it down.

  • LukeBro67813503 Luke Brown (@LukeBro67813503) reported

    Not a good start joining @HSBC_UK with royal mail strikes Im left with no bank or account details since joining on 25 Nov and now my current bank account as now been closed with the switch I won't even be able to access my money via @santanderuk

  • JohnBel84071355 John Bell (@JohnBel84071355) reported

    @santanderuk Dear muggers and thieves if you don't know I am taking my money out you soon will do when I use a santander ATM that can be heard down the high Street. The only thing its missing is a searchlight on the user