Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 11/15/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (24%)

    Website (24%)

  3. Login (24%)

    Login (24%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LordProtector11 Lord Protector (@LordProtector11) reported

    @santanderuk I’ve had issues with contactless payments all day card just not working Chip and pin only

  • msa1701b Sebastian Tombs (@msa1701b) reported

    @santanderuk Can you fix the woke signally issue with your logo to? You are a Bank nothing else.

  • iamryanodonnell Ryan O'Donnell (@iamryanodonnell) reported

    @santanderuk Santander always seems to have these issues, whereas @monzo hardly ever does.

  • sky_in_uk Dawei (@sky_in_uk) reported

    @santanderuk When I called you, it says you are experiencing technical issues and the call was cut. I sent the money from my Santander account to my other account for a payment today, 2 hours ago, still waiting it to arrive on my other account. Will I get compensation if I missed the payment?

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported

    @HalifaxBank you made opening a bank account for a 15 year old so difficult and awkward you have lost a new life long customer!! @VirginMoney your branch staff are just dam right rude @santanderuk your rules that I can’t have 2 accounts with his name on are madness #bankinguk

  • Oguemisu Oguemisu (@Oguemisu) reported

    @LauzSienna @santanderuk Their chat is not working, calls not answered, what a disaster! My account is going in overdraft where the money has been sent.

  • Rosie_WattTW3 Rosie Watt (@Rosie_WattTW3) reported

    @santanderuk been on hold for 60 minutes now and not spoke to anyone about my issue. My local bank can’t help me. I know everywhere is short staffed but this is ridiculous.

  • santhell santhell (@santhell) reported

    @santanderuk A faster payment to my account is showing but not cleared yet. Is this going to be cleared before the long bank holiday? This is a huge issue!

  • pennylongstckng Miss Penny Longstocking ❤ Boris (@pennylongstckng) reported

    Let down by @santanderukhelp @santanderuk for a third time in 15 years. Not too bad I guess

  • yomajameskukor Yoma James (@yomajameskukor) reported

    No tech issues with @monzo it’s actually @santanderuk who is down this morning!