Santander

Is Santander down in Basingstoke, Hampshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 03/14/2026 16:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • HOLLIEKINACH Holl (@HOLLIEKINACH) reported

    @santanderuk issues logging on to business account? Tried two different computers and multiple browsers?

  • Eeb_eimaJ JBee (@Eeb_eimaJ) reported

    @santanderuk 46 minutes and still on hold ……. Just the one person working today ?

  • mx_burg Max Burgess (@mx_burg) reported

    @santanderuk Once again. Please tell me the point of the physical branch if you can’t access the same services as telephone banking? Close them down and invest the money in enough phone staff to answer sooner than 45mins!!! #endoftraditionalbanking

  • xheatherxgrace Heather Coole (@xheatherxgrace) reported

    @santanderuk Hi, My friend has a problem with online banking, it’s ok with the internet but not with the app. Can someone help? @santanderukhelp

  • jamesatkins sǝɯɐɾ (@jamesatkins) reported

    @santanderuk need to be spending less on Ant and bloody Dec and sorting out their completely useless customer service and fraud team Just wasted 2.5 hours of my life trying to get through to them. Easier to bin my card off by letter to the CEO than to get my card unblocked. #done

  • jairorojas Jairo Rojas (@jairorojas) reported

    Santander customer service is 💩. Today @santanderuk calls me with recording of urgent need to contact, press any key. Calls from 0808 280 0767. Makes you hold for 28 minutes and than say sorry. No one available to answer. Calls is repeated after an hour. 4Xtoday 120minutes lost

  • JWAB1996 Jacob 'Jake' Brown (@JWAB1996) reported

    @FireyRoxy @ChrisDorrell @santanderuk Or maybe he is just sticking by his long term best friend, just like all of us would do. You cant blame Dec for any of Ants issues or decisions

  • WalaShukri Wala Shukri (@WalaShukri) reported

    @santanderuk Your branch at New Malden High street closed down and moved without notifying its customers and without letting them know where to go or with whom to deal. How do you explain this?

  • microxRFANET OTuohy (@microxRFANET) reported

    @martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again