Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Routledge
(@RayRoutledge) reported
@santanderuk So i hang up as stuck in this menu option now. Back on your useless website and decide to use online chat..... surprise surprise something else that doesnt work! Whoever is in charge of your website and phone system need replacing with people that know what they are doing!
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Sophie
(@bemusedwithlife) reported
@santanderuk If it was the customer having problems with their account, & we said to Santander that we were sorry and "working hard to fix the issue", that wouldn't cut it, we would be charged.🤬But if it's the other way round...!🤬
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anita jackson
(@lilsexyminx) reported
@santanderuk I’m a little worried I paid money into my account and it not shown it been a couple of hours is this part of the issue
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Steve Tait
(@Stevejtait) reported
@santanderuk Card transactions still not working … when will this be fixed?
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Alan Barlow
(@howdoyadothis) reported
@CurtyFM @santanderuk Apparently took 4 days to fix last time.
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Gillian Currie
(@GillianC70) reported
@santanderuk The app is still not working
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Leicestertillidie
(@smiggyfox) reported
@santanderuk Awful bank. Every week same issues pathetic service
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Hana
(@Hana97995933) reported
@santanderuk The worse bank ever! Santander’s have blocked my account for receiving payment from family to fund towards my tumour! It’s been blocked for two months! Until now I can’t access my funds to pay for my surgery!!!
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David Stone
(@stonedg44) reported
@santanderuk Waited over 40 minutes and still no agent to speak with. Online banking no help either as "Chat with us" is useless at responding to a simple question. Coived-19 has been here long enough for any business to have sorted this.
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Stephen Walsh
(@UnitedIrishman7) reported
@santanderuk Why is your website confirming customers can still withdraw cash when that is not the case. Once again you have left your customers high and dry with no access to their money.