Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 03/28/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GingesLife Ginges Life (@GingesLife) reported

    @santanderuk I assume the link for cash machines is still working? Call me old fashioned I'll go and pay cash :) #FixQuicklyThoughThanks

  • UnitedIrishman7 Stephen Walsh (@UnitedIrishman7) reported

    @santanderuk Why is your website confirming customers can still withdraw cash when that is not the case. Once again you have left your customers high and dry with no access to their money.

  • smiggyfox Leicestertillidie (@smiggyfox) reported

    @santanderuk how long your service down, this is happening every week. Awful bank

  • smiggyfox Leicestertillidie (@smiggyfox) reported

    @santanderuk Awful bank. Every week same issues pathetic service

  • MichaelOlleren3 Michael Ollerenshaw (@MichaelOlleren3) reported

    @santanderuk Why are you constantly having issues ,any chance of a truthful answer.

  • Blake_kane12 Blake (@Blake_kane12) reported

    @latour_kiri @santanderuk Dm KridCrack on Instagram  ASAP he help me solved my problem when I have similar issue with my locked  account. His good and fast. +14144854707

  • stonedg44 David Stone (@stonedg44) reported

    @santanderuk Waited over 40 minutes and still no agent to speak with. Online banking no help either as "Chat with us" is useless at responding to a simple question. Coived-19 has been here long enough for any business to have sorted this.

  • Leroastbeef1 Leroastbeef (@Leroastbeef1) reported

    Hey @santanderuk, how about stop hanging up on me on the customer service line before I even get through to someone?

  • LeeKemp_ Lee Kemp (@LeeKemp_) reported

    @santanderuk Are standing orders to other Santander accounts not working either? I have 2 due out today that haven’t gone out. They’re not showing as pending but on my available balance, the amount is showing as it’s gone.

  • muppettgordon24 muppettgordon (@muppettgordon24) reported

    @santanderuk Recently switched to Santander from Nationwide< what a mistake that was. Incompetent complaints department and promised by branch manager to deal with a problem who has done nothing. Need to switch back pronto to a proper bank.