Is Santander down in Basingstoke, Hampshire, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (61%)
-
Login (13%)
-
Website (11%)
-
Transactions (10%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
ER
(@Eleanor_0611) reported
@santanderuk do you accept forces help to buy scheme
-
davefossey
(@raggy1974) reported
Anyone thinking of getting car Finance with @santanderuk @santanderfi don't bother, very happy to watch you continue to pay for a car that has been rejected 7 weeks ago, with no help from them, in fact the handler has had 2 weeks holiday in that time. Hope he enjoyed it.
-
Peter Mannion
(@PeterMa33025602) reported
@santanderuk answer you phones ffs . On hold for half an hour due to you blocking my account. No one answers. I need help.....now. Can't access my own money.
-
Johanna
(@joriches) reported
@Michelle_JML @santanderuk 7K from my daughters who is a student and now has no access to any money while they ‘look into it!’ Shocking!
-
C.J.Dabhi
(@dabhicj) reported
@santanderuk I have been on the phone for over an hour for a simple transaction but no response. Now I am at the branch and they too have the same problem waiting for someone to answer the phone!
-
Mrs Kelsey
(@MrsKelseySBB) reported
@santanderuk I’ve been on hold on the phone for over 2 hours and there is no response to the online chat 25 minutes after the automatic response that I was being connected to an agent. Very poor customer service! Website options are poor not helpful!
-
kieron hynes
(@kieronhynes) reported
@alan_gibbons @santanderuk To be fair though, their profits are probably way down as well and probably struggling with rise in inflation like 😳
-
Ernie Warrender
(@ErnieWarrender) reported
@santanderuk Are you joking. What Branches. What phone service??
-
Liz Man
(@LMSWL) reported
@WEUROTicketing Any opportunity for @WEUROTicketing to partner with @santanderuk bike scheme? Only 8 docking points near the stadium so risk of not being able to dock - but if bike scheme staff can support, be great alternative for fans heading from centre/MK Bowl etc. to free up bus space?
-
AroraU
(@AroraU) reported
@santanderuk hi, I’m having some issues transferring money on the app. Is there an issue