Santander

Is Santander down in Basingstoke, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basingstoke, Hampshire, England 12/28/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • yomajameskukor Yoma James (@yomajameskukor) reported

    No tech issues with @monzo it’s actually @santanderuk who is down this morning!

  • Mrmilka92 Mr.milka (@Mrmilka92) reported

    @santanderuk I have still not received a payment I was waiting for and with it being bank holiday tomorrow time is running out for me to actually get this issue sorted before it ruins my bank holiday plans

  • Morganjessica Alana Campbell (@Morganjessica) reported

    @Dc7073Bloss @santanderuk I’ve now been advised by Santander help that all back logs for incoming payments have been cleared but the funds have not arrived into my account but they have left the sender account.

  • ChelseaHP Chelsea Halfpenny (@ChelseaHP) reported

    Have been on the phone to @santanderuk for over 2 hours now 🙃 A lot of sat in silence either on hold or whilst things are ‘processing’. Exhausting on your ‘day off’ to have to spend so much of it on the phone for a problem you didn’t cause.

  • pennylongstckng Miss Penny Longstocking ❤ Boris (@pennylongstckng) reported

    Let down by @santanderukhelp @santanderuk for a third time in 15 years. Not too bad I guess

  • BlinksVision TheDirtyGentleman DGM (@BlinksVision) reported

    @santanderuk what are you guys playing at???? I’ve got kids to feed an bills to pay kmt! Sort this **** out asap!!!!!!!!!!!!!

  • helenjlittleone Helen Littlewood (@helenjlittleone) reported

    @santanderuk Hello I have been waiting for a reply on chat for two and a half hours is this normal? I don’t know how else to get in touch to sort my problem out if there’s anything you could do to help I would be extremely grateful. Thank you.

  • Mrmilka92 Mr.milka (@Mrmilka92) reported

    @santanderuk I have still not received a payment I was waiting for and with it being bank holiday tomorrow time is running out for me to actually get this issue sorted before it ruins my bank holiday plans

  • dawnbrookie dawn brook (@dawnbrookie) reported

    @ClaireBradley4 @santanderuk Yes I called them they said there is an issue atm

  • miraArtsy Mirir (@miraArtsy) reported

    @santanderuk the one time password system has not been working. As in the password are not sent to the numbers even after requesting for it three time. It will say that it is sent but nothing is received. Just wondering what to do case I can't pay for anything online.