Santander status: access issues and outage reports

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  Joey Maley (@joeymaley) reported 34 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rose (@RoseUKvalues) reported 8 minutes ago

  @santanderuk @TSB Whoever looked at the ID couldn't understand maiden name had changed despite marriage certificate being sent nor could they prove my daughter *** infact my child despite several forms of proof. Eventually got an apology for the error but she's closing the account now.

• 
  Bharat Sena 🇮🇳 🇮🇱 (@Sshankara) reported 9 minutes ago

  @wideawake_media Who are these clown you hire Bank @santanderuk. You should fire these incompetent people for asking a valid customer for reason he needs to withdraw his own money @santander

• 
  joshua (@RIPjoshchilds) reported 13 minutes ago

  @Chase @santanderuk @AskNationwide Imagine putting all banking transactions down at the same time to do maintenance so that we get stranded can’t get food can’t get uber home all because you all decide to go down at the same time. Oh wait you did… Well in banks

• 
  Martin Hughes (@MartinH01846340) reported 15 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 15 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  Alan (@metalheed) reported 16 minutes ago

  @santanderuk Tried every day got 20 days and it still won't take a picture of my passport. At this point it's easier to just move to a new bank. It's shameful that your technology is so bad I can't access my own account

• 
  Douglas Mcarthur (@Douglas15358209) reported 19 minutes ago

  @bancosantander @TSB @santanderuk So lay off the staff, as part of a cost cutting exercise, then purchase another bank. Wow. This tsb customer won't make a difference when he closes down his account but I hope many do the same an go elsewhere

• 
  donna rawlinson (@jamieshawn1623) reported 20 minutes ago

  @SteveR69420419 @santanderuk mines not working eithier

• 
  JanKrynicky (@JanKrynicky) reported 21 minutes ago

  @santanderuk Having great results thanks to stealing customer's money. But then anyone braindead enough to keep their money with these fascists deserves to have no access to them.

• 
  SteveR (@SteveR69420419) reported 22 minutes ago

  Is @santanderuk online banking down???