Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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daniel papantoniou
(@spaniel5) reported
@santanderuk I am absolutely disgusted with your bank. Your bank is bullying my mother who is a pensioner. The original problem was an error on your behalf but you have refused to rectify it and have left my mum with very little money. Absolute disgrace
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Colin
(@Colesy1977) reported
@santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?
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Dominic
(@DomSumner) reported
@MorganBroadcast @santanderuk @VirginActiveUK This is awful and so sorry you’ve had this happen. The awful service doesn’t surprise me at all and is more commonplace than ever. I hope Santander so the right thing and it’s resolved. Plus the scumbags are caught!
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Ak A
(@AkA56021900) reported
@santanderuk after my previous tweet about the aspire scholarship, I have got 3 emails which look suspicious with numerous spelling errorsPlease can I get a phone number for the scholarship grant department whom I can speak with directly to clarify this issue. #Neverstoplearning
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Charlotte Morgan
(@cornwallchar) reported
@MorganBroadcast @santanderuk @VirginActiveUK This sounds absolutely awful, you poor thing
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Charlotte Morgan
(@MorganBroadcast) reported
After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting...sort of
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AWJN
(@AWJN) reported
@MorganBroadcast @santanderuk I don't know about the Santander app, but I believe some banking apps let you rest your PIN, and if they got through the facial recognition on your iPhone some banking apps will allow facial recognition for access to the app.
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inji duducu
(@injiduducu) reported
@santanderuk I’ve just been informed that there is an issue with card payments, but it should be sorted in a couple of days. DAYS?! How is that acceptable?
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bettakultcha
(@bettakultcha) reported
Hey @santanderuk what happens when every 'resend' you try for the OTP fails? There's no other option on your website.
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Fi-sairelbe🏴🇬🇧
(@sairelbe) reported
@santanderuk, is there a problem with using cards atm? Both my accounts been refused using contact less and pin. Thank goodness the hubby carries cash