Is Santander down in Basingstoke, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Degen with a dog
(@georgiomic) reported
@danielbryantuk @HSBC_UK I see your HSBC Chat issue, and raise you “Try adding a payee by copying+pasting from another App into @santanderuk’s mobile App” 😑
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Isobel Prestwich
(@izzypesty) reported
Anyone else having issues with new cars bought on a *** deal from @MarshallMotorGp , now owned by @Constellation Automotive Group or financed by @santanderuk? My Volvo XC60 is less than 18 months old & has been a total disaster from new!
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Ascent of the Amazon
(@AmazonAscent) reported
Hey @santanderuk , I have banked with you for over 25 years. If I remember right I have never defaulted on any loans mortgage or DDs …..Ever! In 2022 you you blocked access twice for absolutely no reason at all causing me issues.1/2….
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Dr Zahra (Hamrang)Rattray 💙👩🏻🔬🤱🦄 💉🇪🇺💊🐈
(@z_rattray) reported
@santanderuk your customer service is shambolic. I have a new debit card I cannot use and cannot get through to anyone. I literally cannot buy anything as your banks are also shut.
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Dave Leicester
(@be4con) reported
@santanderuk sort your chat function out. I want to talk to you, I'm not an existing customer so can't login, and the promised 'chat with us' button is missing from the right hand side of all your web pages.
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George Dollin
(@GDollinHistory) reported
@santanderuk lack of urgency in dealing with mortgages is awful and dealing with what on the face of it is a pretty minor issue, taking a week to send a "thanks for the message reply we'll reply soon" there's now just a month before the mortgage offer expires 🤦🏻
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James head
(@lignajoinery) reported
@santanderuk Absolute joke got payments need to do tonight and cant do a simple task online like change a OTP number, keep shutting branches down were can speak to a human putting it all in to customers hands to do online advertise it EASY to do 24 / 7 yet none of it is easy
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JOM
(@JOM95428828) reported
@santanderuk really poor telephone customer service for new customers! Online banking should not be this problematic 🤔
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Elongated Musket
(@Sprockalina) reported
@MartinSLewis you need to sort your website out if you're putting links to bank switches that are out of date by 2 days. False advertising. @santanderuk you need to do the right thing and increase your compensation to £175 this is your employees error tellinge all was in place
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Mel
(@MZ_Creative) reported
@santanderuk worse bank in the world. Avoid them at all costs. They steal your money when you think your money is safe in a bank. It is not safe when they cannot even make the effort to give you access!!!!!! Beyond fed up!