Santander

Is Santander down in Bakewell, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bakewell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bakewell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bakewell, Derbyshire, England 03/05/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Bakewell, England

Latest outage, problems and issue reports in Bakewell and nearby locations:

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • chris78james chris (@chris78james) reported

    @santanderuk anyone around to answer the phone in the fraud department, gets abit boring waiting for over half an hour to deal with a problem. Who compensates for my time lost dealing with this?

  • chrisrad76 Chris Radford (@chrisrad76) reported

    @santanderuk shafted us on our #mortgages renewal. Strung us along for 3 months then **** on us with 48hrs to go after 10 yrs of loyalty from us. Never again. Vermin.

  • torquienoodle TorquieNoodle (@torquienoodle) reported

    Ludicrous customer service from @santanderuk Try to actually pay them money and branch refuse to help saying need to call hotline. Now been an hour trying to call so that I can simply make a payment to the right account so it doesn’t rupture my mortgage.

  • iam7cool Matthew Russell (@iam7cool) reported

    I couldn't make this **** up So I've spent 30mins in a queue at @santanderuk for them to tell me they can't do anything other than phone the number I did and also sit in the at least 45min queue before we can start to sort my problem out. What ********

  • ernmander ernmander (@ernmander) reported

    @Ioan_Said @santanderuk It was down yesterday too

  • juniperjen3 Jen (@juniperjen3) reported

    @santanderuk @santanderukhelp really frustrating to wait 56 mins on hold (at work) to speak to someone re your mortgage offer who then cuts me off!!! Can you help?

  • deanmarcjacobs Dean Jacobs (@deanmarcjacobs) reported

    @santanderuk urgently need to speak to mortgage team about a payment error - on hold yesterday for 2 hours, today for 1 hour so far. Is 0800 783 9738 correct?

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @MartinSLewis can you help us? No one seems to be able to get through to @santanderukhelp @santanderuk and this is causing huge issues for us. We are waiting hours on end for calls to be answered and often calls are dropped. Even the complaints line isn’t being manned!

  • goldie_oz Simon Goldman (@goldie_oz) reported

    Patience wearing thin with @santanderuk @TfL bike hire scheme. The tech was always terrible but now an effective multiple-fold price increase (£2 per day to £1.65 per hire) a massive disincentive for cycling (?!) and with hire stations that don’t recognise credit/debit cards

  • alzix ally 💫 (@alzix) reported

    @santanderuk I’ve been trying to get through to your investments team since Saturday and have been on hold for 20 mins at a time each day. Is there any other way to close a help to buy ISA because I cannot go into a branch as I work and they are closed when I am not working