Santander down? Current status and problems in Bakewell, Derbyshire, England

Problems in the last 24 hours in Bakewell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bakewell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Bakewell, England

Latest outage, problems and issue reports in Bakewell and nearby locations:

• 
  Lorraine Fox (@LozFox1) reported 56 seconds ago from Sheffield, England

  Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

• 
  ⚔️⚔️⚔️⚔️ (@Ijblade) reported 3 minutes ago from Sheffield, England

  @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph Butcher (@sightseersteph) reported 14 seconds ago

  .@MastercardUK please help! My new @santanderuk bank card was used fraudulently before I even had access to the card details. They are blaming yourselves for allowing the payments to go through, please can you advise

• 
  john murphy (@johnaze) reported 7 minutes ago

  @santanderuk If your telephone banking put customers through to one of your customer service assisants straight away instead of the automated system talking crap for three minutes things would process a lot quicker.

• 
  Katie Barrett (@katieb2008) reported 7 minutes ago

  @santanderuk @mortgage_key My house purchase is due to complete today and is now looking like it’s going to fall through because of poor service and what looks like deception from one of you. Which is it?

• 
  Olivia Pope (@Livsworld_GH) reported 8 minutes ago

  @santanderuk I need urgent support to claim the bereavement funds from your bank. It has been several months and I’m not receiving the support I need to release the funds I am owed. I need urgent help PLEASE!!!

• 
  Hilary (@sarlat123) reported 9 minutes ago

  @santanderuk appalling service held in for 31 minutes and call still not answered

• 
  Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itsMoffat) reported 10 minutes ago

  I know it’s all about digital solutions first now, but it’s just taken me 6 minutes to get through the IVR to @santanderuk @santanderukhelp cause I need to perform a service that can’t be done online. Not a great experience.

• 
  Zoe (@zoeisbored) reported 11 minutes ago

  @santanderuk seem to have zero support staff on call today...

• 
  Sue (@Sue62892930) reported 13 minutes ago

  For some reason Santander has frozen our account we need to make a payment and my husband has been on the phone on hold to security for 1 hour 13 minutes and counting. What sort of customer help is this, we need to get to our money @santanderukhelp @santanderuk

• 
  ForestSoph (@ForestSoph) reported 16 minutes ago

  I have used online banking for many years and never needed a mobile phone. Now you have changed something and I cannot access my account. @santanderukhelp UK law demands that you allow equal access regardless of disability. #Santander #DisabilityDiscrimination #SantanderUK

• 
  Warren Parish (@WarrenParish) reported 16 minutes ago

  Could banks make it anymore difficult to deal with a person!!! @santanderuk @santanderukhelp all I want to do is speak to someone in a branch but no one answers the phone its apparently an impossible task and you close your branches at 4.30pm which is ridiculous!!!!!