Santander

Is Santander down in Bakewell, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bakewell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bakewell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bakewell, Derbyshire, England 04/01/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Bakewell, England

Latest outage, problems and issue reports in Bakewell and nearby locations:

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly19673 Kelly1967 (@Kelly19673) reported

    @santanderuk AGAIN over one hour holding on the phone to speak with someone. So that is 3 hours of my life wasted. Please explain this appalling customer service. Anyone thinking of using Santander should think twice. Shocking service 😡

  • RedRangerIsBack The Red Ranger (@RedRangerIsBack) reported

    @santanderuk can't login, sever time out. App and Web, what's happening please?

  • RachelLouiseGil Rachel Louise Giles (@RachelLouiseGil) reported

    @santanderuk hi. I am NOT wanting to go paper free, but cannot change the setting on online banking. The toggle won’t slide over! Can someone help please?

  • VenusPinewood Venus Pinewood (@VenusPinewood) reported

    Hey everyone - if you bank with @santanderuk they take your money and then when you try and spend it - they block your account. You can then spend the rest of the day on hold. #Santander

  • Kelly19673 Kelly1967 (@Kelly19673) reported

    @santanderuk **** customer service

  • kevharrison_ Kev & Daniel’s #autism journey (& Bruce 😉) (@kevharrison_) reported

    @santanderuk - I have accidentally paid money to a wrong account. Urgent. Am in America on vacation and help desk were not helpful at all and hung up phone. I cite ‘misdirected payments code’

  • marknlou Mark 💙 (@marknlou) reported

    @santanderukhelp On hold for 30 mins.Then get transferred to the switch dept. After a 5 minute apology as your company failed to contact me to sort a technical problem at your end, a guy says he’ll call me back at 7:30pm. Has he called? NO!! Is this level of incompetence common at @santanderuk ?

  • k3vmc_invest kevin (@k3vmc_invest) reported

    @santanderuk Another day, another broken promise. I have been waiting a week to get my cash out of your bank. You promised to send me cash within 24 hours, but not I have to get back in your call centre queue, to find restart the whole process. Totally incompetent.

  • assortedwaves Emotion’s an ocean in which to hide (@assortedwaves) reported

    @WoyenB @santanderuk I’ve tried that too, putting the pin in which works but still no contactless. I can’t use contactless on the bus and no option to put a pin in. Their customer service said “oh it should just work, have you tried doing it correctly”

  • helenamacarena Helen McKenna (@helenamacarena) reported

    @TfL what is going on with @santanderuk cycle scheme this morning? System completely down, I can’t access my annual subscription online or even purchase a single ride from the machine. Having to find alternative travel