Santander

Is Santander down in Bakewell, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bakewell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bakewell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Bakewell, Derbyshire, England 11/26/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Bakewell, England

Latest outage, problems and issue reports in Bakewell and nearby locations:

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Sebagmom Matthew (@Sebagmom) reported

    @santanderuk my daughter has had fraud on her card, over 1hr on the phone and still not resolved. Fraud should be quicker to report - help us to help you. Totally absurd

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp As I say, I will be taking it further once I have the transcript to the call. You obviously treat a lot of customers poorly with your low customer service rating. @santanderuk need to do better, much better.

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed , just waiting for my new appointment with my new bank so I can close my account with Santander ! Waste of time fairing for over one hour to talk to someone.

  • colinofhove Colin Blake (@colinofhove) reported

    Hi @santanderuk I’ve had my easysaver card retained by the ATM on your instruction, can you help me please ?

  • niamhs90 Niamh Spurle (@niamhs90) reported

    Spoke to @santanderuk yesterday, having an issue with my banking. Couple of depts later got to the correct one. Said they would call back later on today(yesterday) with an answer to my complaint about misinformation or no comms. 24hrs later still no sign of them. #nosurprisethere

  • stuart54 Stu McLoughlin (@stuart54) reported

    18 minutes and counting @santanderuk - utterly awful customer service.

  • JulieFitzsimon1 Julie Fitzsimons (@JulieFitzsimon1) reported

    @santanderuk just tried to make a payment online, received an OTP, and an online service error has occurred. Please confirm if online payment not available today.

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk 47 mins now Santander, I'm going to post a copy of this after I've finally been answered, this is how dreadful your service is these days!

  • Jeaniemc77 Jeanie Mc (@Jeaniemc77) reported

    @santanderuk are you busy today? Over 3 hours in a queue to speak to someone. A lady answered the helpline at just over an hour in the queue, advised someone else needed to help me and transferred me! Still waiting….

  • RSCSpeckyB Nath (@RSCSpeckyB) reported

    Anyone get this company called Stripe processing payments when paying for subscriptions like Spotify and Netflix? As they have an old number of mine they're sending codes too. An it's impossible to speak with them, asked my bank @santanderuk an they've told me to contact Stripe