Santander status: access issues and outage reports

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alexandria, Scotland

The most recent Santander outage reports came from the following cities: Helensburgh.

City	Problem Type	Report Time
Helensburgh	Mobile App	1 month ago
Greenock	Mobile App	2 years ago
Alexandria	Login	2 years ago

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cevat Cam (@erkul_cihat) reported 2 minutes ago

  Despite this, £40 was charged on June 15 and £50 on June 16 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderuk @santanderukhelp – please investigate and assist.

• 
  steven jackson (@Archtech_design) reported 4 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  Kris (@lookitskris) reported 13 minutes ago

  @santanderuk your devs still havent fixed this and its been going on for months. Trying to make payments Adobe Analytics error - Unable to create AppMeasurement tracker, s_gi function not found global window.act is not a function problem

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 13 minutes ago

  @santanderuk @TSB HOW ******** AM I SUPPOSED TO DEPOSIT A CHEQUE WITH MY PHONE WHEN YOUR ****** APP DOESNT ******* WORK!!!!!!

• 
  Your Money (@YourMoneyUK) reported 15 minutes ago

  Key stats from @santanderuk's Q1 2023 results: Mortgage applications down 37% as it expects house prices to fall back to 2021 levels. Meanwhile customer deposits fell by £5.1bn and while savers have "low average balances", it revealed 16% are NOT covered by the @FSCS scheme

• 
  Karly Everley (@KarlyEverley) reported 16 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  Mick Holds the Line (@Mickandhismusic) reported 16 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  Kaz (@rugby_dogmum) reported 17 minutes ago

  Anyone having issues with Santander Uk mobile banking app ? Screen blank , have deleted and re uploaded , issues remain. @santanderukhelp @santanderuk

• 
  linda fraser (@lindafraser13) reported 19 minutes ago

  @santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .

• 
  jaredowens (@jaredowens36629) reported 25 minutes ago

  @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?