Santander

Is Santander down in Alexandria, West Dunbartonshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Alexandria, West Dunbartonshire, Scotland 12/26/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

  • SueNicolson Sue Nicolson 💙 (@SueNicolson) reported from Glasgow, Scotland

    @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PedalDad Simon Gilby (@PedalDad) reported

    @santanderuk you are causing me a lot of stress today. had a problem with app. called to fix. now the lady has accidentally locked me out of all online banking. now transferred me to complain and now on hold for 10 minutes after confirming security... 90 minutes in. hel

  • JohnJamesDuffy j o h n j a m e s d u f f y (@JohnJamesDuffy) reported

    Absolutely dreadful service from @santanderuk. I have been trying to contact their fraud department for getting into two hours now with no success. 👎👎👎👎

  • jonw67 Jon Wooldridge (@jonw67) reported

    @JohnJamesDuffy @santanderuk Hope you've managed to get through and sorted? My partner spent hours last week trying to get through to Lloyds. Banking customer service these days is absolutely useless, so much for progress! They just don't seem bothered or interested. It was much better years ago.

  • Deepdiver47 I'm deep,really deep (@Deepdiver47) reported

    @santanderukhelp @santanderuk Your customer service is awful. I,need to pay a bill urgently and your app is down. I,then go to the web page and I can't log in without the app. Your customer service number doesn't work on the weekend. Just bad service #service #CustomerService

  • JeanettesGC JeannettesGreatCakes (@JeanettesGC) reported

    @santanderuk customer satisfaction currently 0/10 account restricted and no resolution date 72 hour callback on complaint logging. Worst experience in 39 years of banking with you.

  • CarolineBeddow Caroline Beddow (@CarolineBeddow) reported

    Great professional customer service this week @DirectLine & @LordsCricketGr1 👍 however can’t say the same of @santanderuk shockingly rude, in accurate & during office hours, THE COMPLAINT DEPARTMENT were not taking calls #Shocking #poorcustomerservice

  • engweichua Eng Wei Chua (@engweichua) reported

    @santanderuk I'm trying to do some online banking but after logging in it sends me back to the login page. If I do get in, as soon as I perform an action I get kicked back to the login page. Help!

  • Mmafan1976 Gerry McCreath (@Mmafan1976) reported

    @santanderuk Service page states card payments are working but debit and credit cards are being declined?

  • DavidJEtheridge David J Etheridge (@DavidJEtheridge) reported

    @santanderuk had a problem regarding a bank transfer.

  • kevihaynes Kevin Anthony Haynes (@kevihaynes) reported

    @bancosantander @santanderuk Do you believe in modern slavery? Your website claims you are against it, yet your employees do best to modern slave me, via chicanery + avoidance beyond 30 days of clearance and payment of bank funds for my U.S studio work. I want access to my money.