Is Santander down in Alexandria, West Dunbartonshire, Scotland?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (38%)

2. 

   Website (27%)

3. 

   Transactions (18%)

4. 

   Login (11%)

5. 

   Transfer (5%)

6. 

   Withdrawals (2%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent Santander outage reports came from the following cities: Helensburgh.

City	Problem Type	Report Time
Helensburgh	Mobile App	24 days ago
Glasgow	Website	2 months ago
Glasgow	Mobile App	7 months ago
Glasgow	Transfer	one year ago
Glasgow	Transfer	one year ago
Glasgow	Website	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

• David A (@tofolo_1) reported 35 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• Sue Nicolson 💙 (@SueNicolson) reported 36 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Andrew McMINN (@andrewmcminn) reported 3 minutes ago

  Received a message from @santanderuk about somebody else's account. No E-MAIL address on-line to report it and their "live chat" just gives me generated computer responses - no help at all! 🤬

• scoobysurfer (@scoobysurfer) reported 3 minutes ago

  @santanderuk Holding on the phone for an hour this afternoon trying to talk to someone about my Isa with no luck. Also tried your webchat , waited 20 mins for someone to respond on there with no luck either. Is this your normal service level or what’s happening ???

• Huda Syed (@alaaps) reported 4 minutes ago

  Never use @santanderuk @santanderukhelp!! I'm trying to make a simple balance transfer. Which has been rejected by fraud department 3 times, then cleared by fraud department 3 times and the transfer attempted 4 times!! No on in the bank can help me or propose a solution.

• Humbled D (@d_humbled) reported 5 minutes ago

  @PayPal is absolutely bullshit!!! How dare you accept transfers from @santanderuk and then block me from sending money to Santander. That’s not cool at all! I want an explaination for this immediately @PayPal after 10 years of service and payments I’m closing my account.

• Colin Jackson (@wacko_50) reported 11 minutes ago

  I’ve spent over 2 HOURS on hold waiting to speak to @santanderukhelp @santanderuk - have been cut off twice before even speaking to someone. They think there’s fraudulent activity. There’s not. Absolutely appalling customer service. Accounts will be closed ASAP.

• Claire Blincoe (@BlincoeClaire) reported 11 minutes ago

  @santanderuk Hi. I waited 30 mins for my call to be answered. A lovely polite lady picked up my call. She went to speak to her manager 35 mins ago. I'm still on hold..... . .... Anyone working there still or have you all gone home?

• dh14162 (@dh14162) reported 14 minutes ago

  @santanderuk absolutely the worst customer experience. Your eSaver account is happy to take money in but when withdrawing money it blocked my account. 2hrs on the phone and then security tries to execute the transaction over the phone and it's reblocked account! Ops now needed!

• TinBum (@Nik_Sutton) reported 20 minutes ago

  @bruciebreferee @santanderuk SNAP, the term 'Chocolate kettle' springs to mind, I've been a customer for less than 3 weeks! I'm on my 4th call and am still on hold over 45 mins

• MrsC (@ClarkyE) reported 22 minutes ago

  @santanderuk great customer service that your updated software means I can no longer use your banking app so I get told to get a new phone. It appears 40 years of banking loyalty means nothing #badservice

• bruce b (@bruciebreferee) reported 22 minutes ago

  @santanderuk you have 1 Branch in the city where your head office is based. It closes at 3pm. All other banks around open Trying to unlock a frozen account. You are to customer service what Dr Crippen was to marriage guidance. #soontobeexcustomer