Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, transactions and login.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Santander
Santander is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Emily (@EmilyPearson6) reported@santanderuk is there an app issue? Just made a transfer into my account and it’s not showing
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Traffic Hombre (@neilwaring1) reported@santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯
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Laura odell (@lauraodell13) reported@santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap
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Stumpysaurus🦖KPSS (@StumpyRabbitt) reportedI'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk
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KATT INTERNATIONAL (@KATT_INTL) reported@santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA
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Precyshun (@precyshun) reported@santanderuk Yes and the financial ombudsman sent his final decision in November. Santander have been non compliant for over 6 months and have now been reported to the FCA by the financial ombudsman service. Finally began actioning the rejection of the vehicle and have not done it properly
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FootFan (@mhoney1234) reported@PolitlcsUK Hey @bankofengland - time to lower the base rates so my @santanderuk stop ripping me off. Inflation at 2.8% but the banks are offering a 5.5% mortgage. The profiteering off working people in this country is abysmal.
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iqbal singh (@isingh1969) reported@santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.
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@roadworksauditoruk (@roadworkauditor) reported@santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !
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From The Land Of The Midnight Sun (@thenobbs) reported@santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.