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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Adiba_xx
    Adiba. 🇵🇸 (@Adiba_xx) reported

    @santanderuk I’ve been trying to reach your fraud team for over an hour by phone & unfortunately neither the website or app is able to resolve my issue. Customers really shouldn’t be left waiting this long for support. Could someone please assist urgently? Thank you

  • andy_horner
    Ash 1974🔴🏐 (@andy_horner) reported

    @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

  • expert4money
    Gareth Davies (@expert4money) reported

    Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

  • Jelibra1967
    Ficanaso (@Jelibra1967) reported

    @ForeverScept @santanderuk @antanddec Id check out the Martin Lewis website or download his app. There will be a deal to move to another bank and get cash back for doing it. Think my brother just moved to Nationwide for £175.

  • petch_nic
    Nick (@petch_nic) reported

    @santanderuk Why is your chat service not transferring me to a human agent? What is the problem

  • fifi758
    fiona landmann (@fifi758) reported

    @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

  • kirkbysheila28
    Sheila kirkby (@kirkbysheila28) reported

    @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

  • badger_uk
    Paul Fowler (@badger_uk) reported

    @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

  • broncoskolar
    Pasteur Eyes #UTA 🟥 (@broncoskolar) reported

    Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

  • isingh1969
    iqbal singh (@isingh1969) reported

    @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.