Santander status: access issues and outage reports

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tonypandy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

• 
  andy (@andy_the_chef) reported 2 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

• 
  andy (@andy_the_chef) reported 4 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shan (@SEgerton92) reported 5 minutes ago

  Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.

• 
  Edison Goff (@edison_goff) reported 5 minutes ago

  @Rob_H_500 @santanderuk @santanderukhelp Did you figure this out having the same problem

• 
  Karyn Reidy (@KarynReidy) reported 5 minutes ago

  Anyone working in the security team at @Santanderuk? You’ve blocked my account and asked me to call. I’ve been on hold for over 2 hours. After the 1st 70 mins an auto line picked up and hung up on me and I had to call back.

• 
  Sonia Thompson (@SoniaTho2017) reported 5 minutes ago

  @santanderuk do not put ur savings in santander when you go to withdraw they will block your account and call the police on you.

• 
  Gill Humes (@littlechickpea1) reported 7 minutes ago

  @caitlinmoran Stay away from @santanderuk . Gone massively downhill with customer service so I too wil be moving business and current account to starling.

• 
  susan (@acemsdavis1) reported 8 minutes ago

  @santanderuk #Santander - half hour on hold to talk to a person and now another 40mins on hold transferred to queue for security to unlock online banking. Think I'll be looking for a new bank with better customer services!

• 
  RtwRich (@RTWRich) reported 8 minutes ago

  When 'chat' functions are so bad, it's quicker to go into branch to get an answer from @HSBC_UK @santanderuk @santanderukhelp Broken experience design, never-answered messages. Replacing old message systems that at least worked. All about mighty profit & extreme rewards for some?

• 
  Fairworld (@jaipeva3) reported 9 minutes ago

  @santanderuk 27 minutes and still in the telephone queue, crap service. And the reason for calling is nothing about me you have just simply frozen some transactions without notifying me. I have a purchase frozen thanks to your crap service.

• 
  LucyB (@LucyB95CB) reported 9 minutes ago

  Hi @santanderuk I went to branch in December before Xmas to change my address and have since had letters to my new address. Today I’ve had a letter (redirected by Royal Mail) that was sent to my old address, it’s dated 10th Jan. Can you help please?

• 
  ₲Ʉ₦₦₳Ɽ (@gerful_G) reported 12 minutes ago

  @santanderuk disgraceful service is an understatement