Santander status: access issues and outage reports

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tonypandy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

• 
  Mike Powell, an ideology hater. (@CllrMikePowell) reported 9 minutes ago from Pontypridd, Wales

  .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

• 
  andy (@andy_the_chef) reported 41 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

• 
  andy (@andy_the_chef) reported 55 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MillHistoryMD44) reported 6 minutes ago

  @santanderukhelp After another 18 mins and 23 seconds, I have once again been hung up on. I've experienced some aweful customer service in my time, but @santanderuk may be the worst so far. This is beyond unprofessional, and frankly a joke

• 
  Anant (@ARPatel1974) reported 6 minutes ago

  Appalling customer service from @santanderuk! In the US on business and my card gets blocked. Make me wait for 30 minutes on hold then cut me off! I’ll be moving all my business away from you

• 
  Clare Wiener (@ClareWiener) reported 8 minutes ago

  @santanderukhelp Well it's now over 2 weeks since my card was blocked causing inconvenience and embarrassment & still no contact from @santanderuk nor no paperwork to sign (new card received). Appalling service. Please escalate, again.

• 
  Leescrafton (@Leescraf) reported 11 minutes ago

  @santanderuk ridiculous trying to get through on the phone need a fraud block taking off my card and nobody answers the phone 3 60 min call still no further forward!

• 
  Karma Samsara (@CarolwalesKarma) reported 12 minutes ago

  @santanderuk 43 my previous message, it says “the server is not responding”

• 
  Shaun Hinds (@shaunhinds) reported 14 minutes ago

  Todays customer service award goes to @santanderuk @santanderukhelp 30 minutes to get through and then get cut off. I remember when call centres were useful, now it seems every large company is incapable of running them.

• 
  David (@DavidGB3000) reported 15 minutes ago

  @santanderuk Are you not legally supposed to help customers? You offer no help on your website other than to those for online banking. You will only talk if you register for online banking. So we are forced to use a service we do not wish too? May be if I write to your CEO...

• 
  Anne Webb (@AnneWebb777) reported 16 minutes ago

  @santanderuk so despite cancelling this subscription and putting it in writing to you in JANUARY and two phone calls - NOW TV are still taking money each month. Waste of time trying to get this sorted. Bad service 🤬🤬😡😡

• 
  Karen Wares 💙 (@kdwares) reported 16 minutes ago

  @VirginMoney Switch to @santanderuk @Katathenty little point banking with them when you can't access your money online and the nearest bank is 110 miles away.

• 
  julie braine (@juliebraine1) reported 20 minutes ago

  @BrianCol2021 @santanderuk Having the same problem