Is Santander down in East Huntspill, Somerset, England?
Problems detected
Users are reporting problems related to: login, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Huntspill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in East Huntspill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Santander
Santander is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Login (38%)
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Website (32%)
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Transactions (13%)
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Transfer (9%)
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Mobile App (7%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly1967
(@Kelly19673) reported
@santanderuk AGAIN over one hour holding on the phone to speak with someone. So that is 3 hours of my life wasted. Please explain this appalling customer service. Anyone thinking of using Santander should think twice. Shocking service 😡
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Lee-AnneBonnes
(@pinkgirldancing) reported
Trying to get through to speak to someone @santanderuk to do one simple thing is impossible right now!! You can do most things online except changing a payment date…. Was on hold for nearly an hour then it cut off 😩 @santanderukhelp
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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yvmcb
(@yvmcb) reported
@santanderuk twice your customer service have cut off my call mid conversation morning. Trying to open a new account is proving very difficult.
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Groundtraveller
(@Groundtravelle1) reported
@baggie_ade @santanderuk My lad is having issues with Santander he was telling me yesterday.
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Kev & Daniel’s #autism journey (& Bruce 😉)
(@kevharrison_) reported
@santanderuk - I have accidentally paid money to a wrong account. Urgent. Am in America on vacation and help desk were not helpful at all and hung up phone. I cite ‘misdirected payments code’
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kevin
(@k3vmc_invest) reported
@santanderuk Another day, another broken promise. I have been waiting a week to get my cash out of your bank. You promised to send me cash within 24 hours, but not I have to get back in your call centre queue, to find restart the whole process. Totally incompetent.
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RobinU
(@RobinU85004427) reported
@santanderuk @rideonleicester Yes… but clearly not working. Not on the app, nor on the terminal… a disaster again
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Benny
(@BennyButtonGuru) reported
@MoneySavingExp is it really taking @santanderuk 3 days to open one of their new savings accounts (even for existing customers) …. Instant access… 3 days? #Santander
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Gregg
(@Greggella) reported
@santanderuk tried twice to apply for your new savings account, once on phone, once on laptop. Kicks you out at the last pages. Must be system issue or they’ve had too much demand? Maybe best to inform customers before filling all those forms in