Santander status: access issues and outage reports

Problems in the last 24 hours in Erskine, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Erskine, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Erskine, Scotland

The most recent Santander outage reports came from the following cities: Helensburgh.

City	Problem Type	Report Time
Helensburgh	Mobile App	1 month ago
Glasgow	Website	2 months ago
Glasgow	Mobile App	8 months ago
Glasgow	Transfer	1 year ago
Glasgow	Transfer	1 year ago
Glasgow	Website	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Erskine, Scotland

Latest outage, problems and issue reports in Erskine and nearby locations:

• 
  Sue Nicolson 💙 (@SueNicolson) reported 52 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Littlewood (@helenjlittleone) reported 8 minutes ago

  @santanderuk Hello I have been waiting for a reply on chat for two and a half hours is this normal? I don’t know how else to get in touch to sort my problem out if there’s anything you could do to help I would be extremely grateful. Thank you.

• 
  Jim Cator (@CatorJim) reported 9 minutes ago

  @santanderuk I think it was Ripple net payments that was down and their affiliate banks.

• 
  Chelsea Halfpenny (@ChelseaHP) reported 12 minutes ago

  Have been on the phone to @santanderuk for over 2 hours now 🙃 A lot of sat in silence either on hold or whilst things are ‘processing’. Exhausting on your ‘day off’ to have to spend so much of it on the phone for a problem you didn’t cause.

• 
  krissisritehere@gmail.com (@krissisritehere) reported 13 minutes ago

  @santanderuk what is happening with online payments? I’m trying to pay my bill but get an error stating you are unable to complete my request??

• 
  Steve (@Steve5312) reported 14 minutes ago

  @santanderuk Prehaps you should spend more time answering the phones instead of being fashionably woke..... that way you could show your support for all your customers.

• 
  Hannah Peake (@HannahPeake2) reported 15 minutes ago

  @santanderuk Still awaiting on a payment that was sent to me yesterday is the problem still ongoing

• 
  Jack Parker (@JackParkerNo1) reported 16 minutes ago

  @santanderuk You need to fix problems in relation to your CALL WAIT TIMES first

• 
  #hellomynameis Paul (@pauljonesking) reported 18 minutes ago

  @HalifaxBank you made opening a bank account for a 15 year old so difficult and awkward you have lost a new life long customer!! @VirginMoney your branch staff are just dam right rude @santanderuk your rules that I can’t have 2 accounts with his name on are madness #bankinguk

• 
  Reformations.co.uk (@ReformationsUk) reported 19 minutes ago

  @santanderuk having spent an hour trying t figure out how to get an annual statement for my accountant for tax returns i am none the wiser on how or where to get them - help please

• 
  Sebastian Tombs (@msa1701b) reported 20 minutes ago

  @santanderuk Can you fix the woke signally issue with your logo to? You are a Bank nothing else.