Santander status: access issues and outage reports

Problems in the last 24 hours in Erskine, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Erskine, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Erskine, Scotland

Latest outage, problems and issue reports in Erskine and nearby locations:

• 
  Sue Nicolson 💙 (@SueNicolson) reported 23 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

• 
  David A (@tofolo_1) reported 51 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Numin (@Numino2cm) reported 3 minutes ago

  @santanderuk Trouble is I can’t get through to anyone that would help

• 
  Kris (@lookitskris) reported 3 minutes ago

  @santanderuk your devs still havent fixed this and its been going on for months. Trying to make payments Adobe Analytics error - Unable to create AppMeasurement tracker, s_gi function not found global window.act is not a function problem

• 
  debs (@debramcinnes) reported 4 minutes ago

  @santanderuk It’s 12 in the day would someone be in touch soon. He’s now had a text this morning from your bank to say a bill has been missed, causing more distress as he’s no access to the account. Thanks

• 
  Matty Hough (@MattyHough2) reported 8 minutes ago

  @santanderuk UK customer stranded homeless in Hungary after fraud on my account. I’ve waited 7 days for investigation with no access to money, food or accommodation. Repeated requests for emergency hardship escalation and vulnerable customer support have not been resolved

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 8 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  AnnRaj (@anandhichetlur) reported 9 minutes ago

  @santanderuk not able to access the account online. can you help pl

• 
  Lee Bee 💙💙💙 (@LeeBee39) reported 9 minutes ago

  @santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?

• 
  Oasis (@Oasisrvti) reported 10 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

• 
  tammy mayes (@tammymayes1) reported 12 minutes ago

  @ViTo_DEE91 @santanderuk @TSB I know what u mean my money normally in by 10pm its now 12.30am n my money not in n I have bills to pay. !! Not on and nothing on there website to say there is a problem!!

• 
  Joanna wight (@DieselbaxiWight) reported 12 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please