Santander status: access issues and outage reports

Problems in the last 24 hours in Erskine, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Erskine, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Erskine, Scotland

Latest outage, problems and issue reports in Erskine and nearby locations:

• 
  David A (@tofolo_1) reported 41 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 44 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pink ladies plymouth (@loveforplymouth) reported 4 minutes ago

  @santanderuk Also told I can’t do what I need to do over the phone has to be in the bank unable even to talk to someone in the branch My other post on media wow thousands of people got the same problem with that particular branch no one contacts us by end of day we are closing all accounts

• 
  Clare Wiener (@ClareWiener) reported 6 minutes ago

  @santanderuk Called back & wait time is now 20 mins 🤬 call was regarding a chargeback. It's now regarding a chargeback and a complaint. Your, your voice is your password also doesn't seem to be working 🤬

• 
  Lee Hayward (@vibedcoder) reported 9 minutes ago

  @santanderuk The number on the website is no longer in use.

• 
  Urmston Meadows (@UrmstonMeadows) reported 11 minutes ago

  @santanderuk - we'll put your fees up but don't worry, the service will be even worse

• 
  AP (@andyparsons3) reported 14 minutes ago

  @santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for

• 
  Pumblechook (@pumblechook) reported 16 minutes ago

  @santanderuk what ridiculous chat service on the mobile phone app! I used the chat service yesterday afternoon.... it was replied to this morning! Completely unacceptable and unprofessional service!

• 
  Laura odell (@lauraodell13) reported 16 minutes ago

  @santanderuk Absolutely shocking customer service. I should not have to be chasing my own money, endless calls, emails and last resort is reaching out here. All I keep being told is to constantly email, and I never get a reply. It’s been 2 weeks and being given the run around

• 
  The Pixel Princess (@PixelPrincessRG) reported 19 minutes ago

  @chaosprimeZ @santanderuk i had similar issues with them a while back. Ive now moved to Nationwide.

• 
  George (@bipolar_thfc) reported 20 minutes ago

  Does this happen with everyone's bank where they want you to submit documents on your address and all this other ****? I try send money to people and it says failed then accepts the 2nd time round but I can't see the money out my account. These banks are ****. @santanderuk

• 
  Daryl M (@MyBallsWazHot) reported 22 minutes ago

  @santanderuk any chance of someone from customer services picking the phone up??? Taking ages