Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 03/21/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MaddiePlease1 ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported

    @santanderuk Dear Mr Regnier, your company has just returned my husbands death certificate to him, at the wrong address. you have been utterly hopeless in dealing with this bereavement. your phone line is hopeless. I still cannot access the account.

  • JuneRei29195898 June Reid (@JuneRei29195898) reported

    @santanderuk Is it possible for the Lewisham branch to answer their phone please? I have some feedback about a member of staff whose behaviour today lacked customer service standards

  • CherylLeeAssoc Cheryl Lee (@CherylLeeAssoc) reported

    @MikeAllisonNHS @santanderuk OMG - nightmare. Right on top of Christmas too. Is there anything I can do to help?

  • D_Tays46 Dan Taylor (@D_Tays46) reported

    @santanderuk hi, I requested an account transfer as a new customer 7 days ago now but haven’t had confirmation of the switch? Can you advise please?

  • MaddiePlease1 ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported

    @santanderuk @santanderukhelp I still cannot access my account. you have just sent my husbands death certificate back to him. Addressed to him. You sent it to my old address. Is this acceptable? Good customer service?

  • danny2520 dan (@danny2520) reported

    @santanderuk you have signed and promised to support the Armed Forces community. However, when we are posted abroad your staff say no charges will occur for withdrawals or transactions. 8 months no charges. However, new card arrives after one expired and charges re applied £100?

  • GemmaHa24502185 Gemma Harris (@GemmaHa24502185) reported

    @santanderuk are such a joke!!! 😡 Same problem for 2 weeks Same failed " we've fixed it now it's all working " for 2 weeks More inconvenience and terrible / rude customer service for 2 weeks 😡 With no sign of anything improving or being put right! 😡

  • Support4Sophiex 💖SophieThompsonSuperFan💖 (@Support4Sophiex) reported

    @santanderuk The app is still not working properly!! Do you know when the issue will be fixed?? Thank you.

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @santanderuk Can you help? I tried to deposit cash today at 2 branch ATMs and neither would accept cash deposits. Do I have to physically go into the branch to do this?

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    Maddie's just had an email from @santanderuk asking for the nature of complaint and phone number. Total incompetence. Where's the professionalism? Where's the customer service? @santanderukhelp #santandershambles 🙄