Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (27%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Big Red
(@bigredgaymer) reported
@santanderuk Hi. Did you know you have phone numbers for customer contact built into the app and on your website that say they don’t exist when you call them?
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Victoria Mildew
(@VMildew) reported
@santanderuk Right Santander. I’ve cleaned the kitchen cupboards and walked the dog. Can I please have permission to access my own account yet? Pretty please
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Raj Malhi
(@RajMalh29050501) reported
@SWWtrainspotter @santanderuk totally agree - customer service at Santander has gone to the dogs
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Lisa-Jayne Cook FInstR FWES 💙💛🌈🌱
(@fridge_girl) reported
@santanderuk can you help with this please ? @premierinn are not responding
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Ghani wkwk
(@Ghaniwkwk) reported
@Crypto_Hungry_ @santanderuk @TheFCA The web3 community is getting ruined by these unfortunate events, but you can actually recover what you lost on your crypto wallet if you have the transaction ID and some evidence raul _deck on Instagram will help you, like he helped me the other day
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Victoria Mildew
(@VMildew) reported
@santanderuk apparently the block on my account has been removed but then they said that yesterday. Please convey to your mysterious “back office team” that I will be moving to another bank as soon as I can. I would hate to take them by surprise and end up destitute - again.
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Emma 🐾
(@kewcumb3r) reported
@santanderuk hi I have locked myself out of online banking but need to make a transfer to someone I have already set up - can I call telephone banking to do this even though I’ve requested new log in details for my online?
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HBAR
(@HBAR_Lyfe1) reported
@MasonVersluis Not much diffeeent to banks then , @santanderuk customer service is terrible.
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Louisa
(@Louplatt2) reported
To add insult to injury I’ve attempted to call again this morning - several times - and they just continue to put the phone down and cut me off #ridiculous #santander #poorcustomerservice @santanderuk @santanderukhelp @MartinSLewis
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Forest
(@DuckworthMcNal1) reported
@santanderukhelp @MondoMoody I am experiencing exactly the same problem with @santanderuk fraud department....#Shocking #useless #liars