Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (13%)
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Website (13%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Diable
(@Defencebrief) reported
@BenRigbyJourno I'm sure she will given the apparent abundance of errors by the bank. I'm not surprised by her account having once been a customer of @santanderuk. Their approach to telephone banking security was always shockingly lax and left customers wide open to fraudsters.
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Bev Jackson
(@bevJacks) reported
@GreenwichOMRLP @santanderuk If it’s that easy then the banks should issue a warning.. they are accountable, it’s disgusting really is!
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Malikha McDonald
(@MalikhaMcDonald) reported
@santanderuk the worst customer service, over 4 days of trying to speak to someone. Wow! Is there a customer service number that works? #help
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Sandeep
(@SandmanC136) reported
@PaulTinhat @MorganBroadcast She didn’t write down her pin. @santanderuk assumed she did and won’t compensate her.
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Philippa Ritchie
(@PippaRitchie) reported
@MorganBroadcast @santanderuk @santanderukhelp I am a Santander customer and your awful experience has really shaken me. I didn’t know debit cards are not covered for fraud and am shocked to hear that the thieves were also able to transfer money from your savings accounts into your current.
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Daisy Bruni
(@daisybruni) reported
@archer_rs @santanderuk The gym @VirginActiveUK seems to have had a security breach, but the bank enabled the fraud by making the PIN available on a stolen phone, calling that phone after they'd been notified and then transferring funds from a savings account and blaming the customer 😱
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Ja_keeler
(@ja_keeler) reported
@MorganBroadcast So just to shed some light on the pin thing the @santanderuk mobile app gives you the pin if they had your phone and reset the touch id they got your pin that way. I'm so sorry this happened and I hope that they can help some way
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Legion
(@VenousRising) reported
@MoorgateMermaid @santanderuk Access to gym/lockers/phone ... seems like someone with "history" at the location. 🤔
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Dave
(@DaveyJunction) reported
@MorganBroadcast I’m rooting for you today, sounds to me like @VirginActiveUK have a problem with an insider there, they need to investigate that issue as a matter of urgency. But clearly @santanderuk’s customer service has been beyond appalling. Fingers crossed for a positive resolution asap!
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Smile! :)
(@LittleBitMe_) reported
@NP20193 @MorganBroadcast @santanderuk I've been with them about 10 years, no issues. (Thankfully) However... After reading this thread, I think I'll be switching. This is NOT on.