Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Website (26%)
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Transactions (16%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Hollis
(@KateHollis14) reported
@santanderuk I am very upset with the service I have received from you this evening. Charging me inappropriately, calling me by the wrong name, unable to help and passing me on to call up when the line is shut. #CustomerService
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Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴 🇫🇷 🏳️🌈 🏴
(@Chaeth) reported
@santanderuk no-one is answering your phones and your on-line chat isn't working. I have been on hold for 38 minutes trying to talk to you after going in to one of your branches and being told to call you. What the hell is going on?
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Caroline Johnson
(@cally_63) reported
@santanderuk I'm trying to log in on my phone and it keeps coming up with Oops, something went wrong. Is there a problem with online banking?
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Claire Menlove
(@clairemenlove) reported
@santanderuk online banking down!
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Paul
(@paulgniwolla) reported
@santanderuk hi. Is your app down? I keep getting an error message.
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SlowPsycho
(@SlowPsycho) reported
Joy! @santanderuk Mobile App appears to be down with an "Ooops! Something went wrong!." Fine, go to the computer - "Please authenticate your log on via the App." ....
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Disgruntled
(@Angrybot73) reported
I’m really upset by dreadful decline in @santanderuk customer service. They’ve screwed up my address change
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Natasha Shirazi Raffle
(@Tashmagicdragon) reported
@santanderuk is your app down? I can see other people are having trouble with it too. I can't get onto it :/
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Dudleys
(@dudleysonline) reported
@santanderuk Hi I opened an account with you to benefit from the 2.75% interest deal (new customer) but didn’t get a debit card? Can I request one please?
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S N
(@StephenNorth3) reported
@santanderuk we are trying to change the phone number which allows my Dad to access his online account. Our 4th phone isn’t going very well. My dad is 91 in February - frail, quite deaf & feeling completely lost as your people struggle to do it. Which regulator do we complain to?