Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Login | |
| Liverpool |
Withdrawals |
Community Discussion
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Fuller
(@RFAssociates) reported
@santanderukbiz @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!
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Maybes
(@MoneyMaybury) reported
@EndvrCoach @santanderukhelp @santanderuk Having the same issue. Is ridiculous.
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Christian Cullinane
(@EndvrCoach) reported
@santanderukhelp @santanderuk I don’t want to complain. I want you to provide the service you advertise and speak to me to resolve my issue that you have created and is impacting me right now. Feel free to send me a DM and I can give you a number to actually call me and resolve this.
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Robert Fuller
(@RFAssociates) reported
@santanderukhelp @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!
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Tony Reynolds
(@tonyreynolds67) reported
@santanderuk wonderful service… tell them I’m travelling abroad well in advance and then have my card declined when I arrive! Call them internationally and hold for 45mins+ and no answer. Wonderful service 😡😡😡
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Steve M
(@liepija) reported
@santanderuk hi there. I don’t have access to my old number anymore, so how would I go about updating my contact details?
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lunafish 🦕🦖
(@goodfoodgoodmo4) reported
@santanderukhelp trying to close our help to buy ISA. hour and a half on hold spoke briefly to a member of staff only to be hung up on at 17:55 guessing your employee was finishing at 18:00 regardless! We have been trying to get help since 24/06 appalling service. @santanderuk
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Ruud Jansen Venneboer, Devon
(@MazzardFarm) reported
Hello @santanderuk / @santanderukhelp, what on earth is going on with the customer 'service' in your Corporate Bank? Their incompetence is beyond belief. Even letters to Mike Regnier appear ignored, and what I hoped would be a smooth transition to @LloydsBank is a nightmare....
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steve hales
(@stevehales18) reported
@santanderuk Would be useful for Santander to not close down my local branch and stop wasting money on the talentless Ant and Dec
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Charles C
(@charlescolbour1) reported
@santanderukhelp Hi @bancosantander please intervene with ur UK operation via @santanderuk on hold for 6.5 hours yest trying to get a transaction unblocked and 18 hours later I am back on hold as you have re-blocked the same company made complaint yesterday no contact. your UK help team do not..