Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 03/05/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AMFRobertson Amanda (@AMFRobertson) reported

    @TheFibroidPuppy @santanderuk They suggest using another bank's ATM - some customers are still having problems.

  • will_hulse Will Hulse (@will_hulse) reported

    @santanderuk Apparently been working hard for about 5 hours and still haven't made any progress

  • TheSoupNazi2 The Soup Nazi (@TheSoupNazi2) reported

    @santanderuk Santander have told BBC news that card payments are working as normal and ATM network is 'operational'. That certainly wasn't the case this morning. Is this now true or simply more misleading and blatantly false information?

  • BrianAscroft Brian Peter Ascroft (@BrianAscroft) reported

    @santanderuk @santanderukhelp is there any update on the issues yet? I’ve got a very important transaction to make but can’t do this yet 👀

  • mansipatellx Mansi (@mansipatellx) reported

    @santanderuk imagine being a BANK but your customers can’t access their money 🤡

  • TheFibroidPuppy Skinny Angry Bastard Viking (@TheFibroidPuppy) reported

    @santanderuk Are your cash points working?

  • charteredtax Mark McLaughlin (@charteredtax) reported

    @santanderukhelp @santanderuk Online banking has been down all day. Absolute shocker.

  • DeathBewitched DeathBewitched (@DeathBewitched) reported

    @santanderuk Sorry doesn't help people feed their families when they can't access their accounts

  • GameBoiiSav *puts 2 fingers to left forearm and bites lip* (@GameBoiiSav) reported

    @santanderuk fix up man wtf.

  • Rachel23989 Rachel (@Rachel23989) reported

    @santanderuk Can you please give us an idea of how long this **** up you’ve made is going to take to fix?