Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (13%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Blake
(@Blake_kane12) reported
@latour_kiri @santanderuk Dm KridCrack on Instagram ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast. +14144854707
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muppettgordon
(@muppettgordon24) reported
@santanderuk Recently switched to Santander from Nationwide< what a mistake that was. Incompetent complaints department and promised by branch manager to deal with a problem who has done nothing. Need to switch back pronto to a proper bank.
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Ray Routledge
(@RayRoutledge) reported
@santanderuk So i hang up as stuck in this menu option now. Back on your useless website and decide to use online chat..... surprise surprise something else that doesnt work! Whoever is in charge of your website and phone system need replacing with people that know what they are doing!
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David Bates
(@DaveB1953) reported
@santanderuk Three online debit card transactions today are not showing in my pending items and have not been deducted from my cleared balance . Is this part of the earlier issues ?
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Kev
(@kdw181063) reported
@santanderuk Tried to pay off a credit card in full but was declined. Absolute shambles of a service. Time to switch banks I think
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Flash
(@portybelly) reported
@santanderuk Spent all afternoon on 3 calls totalling over 180 minutes on hold, going through security repeatedly, then back on hold again, then getting dropped trying to unblock my account. Appalling customer service. Been with you for many years, but not much longer at this rate!
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Jo Patrick
(@SebsJoPatrick) reported
@santanderukhelp I am the widow who has been treated appallingly by @santanderuk. I am the person who has suffered a traumatic event. I am the woman who is about to start her working day with the threat of a field agent calling. I am the mother who is trying hard to give her child a safe home.
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harry
(@harry89160437) reported
@santanderuk because of how slow you are we are going miss our deadline for our transaction. Over the months which have gone by (over 3), you have seemed to be very hard work and not bothered by it at all. You already acknowledged ur fault on some delays but still make excuses
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Charl✨
(@Charlotte_Tyson) reported
It’s official that @santanderuk have THE worst customer service ever.
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Steve Tait
(@Stevejtait) reported
@santanderuk Card transactions still not working … when will this be fixed?