Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Website (13%)
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Login (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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NIall Litchfield
(@nlitchfield) reported
@MorganBroadcast @santanderuk @VirginActiveUK That's A) utter **** and you have my sympathy B) Bonkers, at the very worst they should require a crime number and say they won't pay out until the crime is resolved.
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Lee Baron
(@baron_lee) reported
@MorganBroadcast @antanddec are ambassadors for @santanderuk maybe they could help put a bit of pressure on them to adjust their moral compass?
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jeanette davis 💙
(@jcduk) reported
@MorganBroadcast I think I will be looking for a new bank! @santanderuk This is terrible!
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John Guy
(@John_Guy1) reported
@MorganBroadcast Absolutely appalling customer services by @santanderuk and @VirginActiveUK and they should be ashamed of themselves. Its not like you go oh here my bag, I will place it for it to be stolen bye. Disgrace.
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jenny
(@Jen_Illustrates) reported
@ArtByEmilyHare @santanderuk @VirginActiveUK It is! To be a victim of organised fraud & yet be blamed by the bank when it’s their fault that they make it easy for PIN numbers to be obtained through their app… and for the place where it happened to not give a ****… frightening stuff.
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John
(@JohnMcIntosh19) reported
@Neil_Buchanan @santanderuk Quite a surprising decision from the bank, most are signed up to a code that will refund fraud as long as the customer hasn't been negligent in the fraud. Can't see how her situation falls under that. Would 100% complain, wait on final response then go to Financial Ombusdman.
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Irena 🇺🇦
(@ORIoliver) reported
@lanalon @MorganBroadcast @santanderuk After gruelling series of phone calls, and an afternoon in the bank in person, and despite being put off many times, friend got most of her £4000 returned. But far from apologizing for all the errors, bank still withholding some of the amount she lost.
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Jamesiiboy
(@jimanthony62) reported
@MorganBroadcast @santanderuk This is appalling - however the PIN number issue reminded me of a radio program I heard earlier this year. One of the journalists mentioned she knew how the scammers in this case could access PIN numbers from stolen cards but obviously didn't broadcast it - I will send you link
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Gertrude Puddleduck
(@gg41r) reported
@MorganBroadcast My heart goes out to you. You have been hugely let down by @VirginActiveUK and @santanderuk. Id be taking them both to civil court. They will not like that.
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Cassie
(@casssbasss) reported
@MorganBroadcast Very sorry to read about this, what a horrible experience. Thank you for sharing. I hope the police help. I will now be closing my @santanderuk account based on how you’ve been treated by them