Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/18/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • killerwebs_info Darren Harris (@killerwebs_info) reported

    @santanderuk customer service hangup on you when you ask to speak to a supervisor ?!?! Wtf so now I will hold another 30 minutes to get through !!! Poor poor service!!!

  • JaniceFionaBell Jan Bell 🇺🇦 (@JaniceFionaBell) reported

    @santanderuk are you having issues today..I have asked to enter an OTP no to process an online shop payment and none of them work?

  • Jkaur17999Kaur jasleen kaur (@Jkaur17999Kaur) reported

    @santanderuk I am Joel Fernandes an existing customer, my account is closed from last 8 days I have been contacting bank since then as I have my balance inside my account and I need that for my basic needs I dont have money to pay my rent which is due now

  • FrankieShrapnel Frankie Shrapnel💙 (@FrankieShrapnel) reported

    @santanderuk I didn’t realise they had such a big problem. Having narrowly missed being scammed a few days ago it would have helped if it hadn’t taken over 16 hours to be able to report it. The Live Chat option online is useless.

  • SaltirePH Saltire Private HIre (@SaltirePH) reported

    @santanderukhelp Oh Santander its a regular occurance, be it on an Android phone, An Ios phone, macs in the office or PC working from home. maybe their all to blame across 3 different sites rather than @santanderuk being a bit ****

  • mikereddington Mike Reddington (@mikereddington) reported

    @santanderuk how do I arrange an appointment to discuss my mortgage with an advisor? I can’t see it t on your website…

  • EnverChakartash Enver (@EnverChakartash) reported

    @santanderuk Can someone please help with my application it has been 4 months for a mortgage timeline and phone line no nothing apart from saying it is processing , Santander left me hanging on my neck while rates went up with other lenders. Well done for ruining my life.

  • hols_xo HGA ✨ (@hols_xo) reported

    @santanderuk you are an absolutely disgraceful company! My mum called earlier after having her accounts cleared and was asked “what do you want me to do? Pay money into your account?” SHOCKING CUSTOMER SERVICE

  • kjok1970 Kevin O'Keefe (@kjok1970) reported

    @santanderuk I'm trying to pay my credit card bill but the payment is not going through. Is there a problem?

  • ginnejj 𝒿𝑒𝓃𝓃𝒾 ♡ (@ginnejj) reported

    @santanderuk is the online banking app down again?