Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 03/01/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FlunkFest ᶠˡᵘⁿᵏ ᶠᵉˢᵗ (@FlunkFest) reported

    @santanderuk Nope, not fixed at 7:50am this morning, just tried the app and the main webpage, cannot access either.

  • NyaJab82 michelle (@NyaJab82) reported

    @clala79 @santanderuk cards not working either

  • scousekev36 Scousekev36 (@scousekev36) reported

    @santanderuk Can’t access online account or even withdraw cash what’s happening

  • EmmaHM83 Emma (@EmmaHM83) reported

    @santanderuk I've transfered money to our joint account and it's not showing. Is this related to your issues?

  • Pauldun73378819 Paul duncan (@Pauldun73378819) reported

    @santanderuk Are Santander going to sort the issue no answer from customer service need issue sorted as can't make card payment

  • rachael668 rachael Booth (@rachael668) reported

    @santanderuk when will your systems be working again , still can’t get money out of the machines , already spoke to someone after being on hold for 45 minutes and they’re still not working !

  • Ms_H_Survivor Ms H (@Ms_H_Survivor) reported

    @santanderuk All my card payments have been rejected. Website status says card payments not affected. This is untrue

  • Rosemar43787003 Rosemary (@Rosemar43787003) reported

    @santanderuk can’t seem to log in on app

  • AnnLatimer3 Ann Latimer (@AnnLatimer3) reported

    @santanderuk hi your website has been down this morning, I transfered money from my santander account to my lloyds current account and money hasn't appeared, did it as immediate payment, where has it gone?

  • k30nya 'Nia (@k30nya) reported

    @santanderuk Not working again. App and website down again today