Santander down? Current status and problems in Prenton, Metropolitan Borough of Wirral, England

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  Long-E (@LongTingz_L17) reported 21 minutes ago from Liverpool, England

  @santanderuk having huge technical difficulties, your website keeps kicking me out

• 
  Jo Boyd (@JoBoyd71656844) reported 54 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RoyWarren1966 (@RWarren1966) reported 4 minutes ago

  @santanderuk Get your customer service telephone lines sorted out instead of wasting money on pathetic unprofessional TV adverts with two overgrown schoolboys.

• 
  Richard Peters (@Beastier1) reported 4 minutes ago

  @santanderuk Do you have a complaints process that can be resolved quicker than your advised 6-8 weeks? I have a critical & time sensitive issue requiring immediate resolution as a result of advice previously provided by yourselves and seems you have no flexibility to help

• 
  leah the loonie :)💚🧡 I miss my pops 💔 4.12.20 (@shanes_loonie) reported 4 minutes ago

  @santanderuk your customer service is absolutely shocking hope you enjoy losing customers 🤬

• 
  Podcast link in bio ❤️. (@fancy_temi) reported 12 minutes ago

  @santanderuk something is happening with my account and honestly I’m getting very upset! Please can someone reach out to me. I’m not able to speak to anyone from customer support cuz no one is picking the call !

• 
  Victoria Mildew (@VMildew) reported 16 minutes ago

  Is there a @santanderuk victims support group out there? I need something to do till they decide I can use my own money.

• 
  Jon Kutner (@poporacle) reported 19 minutes ago

  Why is @santanderuk service so agravating. App hasn't worked for 2 days, I try to log in online but I need to confirm on the app that doesn't f**** work. I phone them, go through the usual bollox only to be cut off before you speak to someone. GRR, they'll run the country next!

• 
  HBAR (@HBAR_Lyfe1) reported 20 minutes ago

  @MasonVersluis Not much diffeeent to banks then , @santanderuk customer service is terrible.

• 
  Victoria Mildew (@VMildew) reported 20 minutes ago

  @santanderuk apparently the block on my account has been removed but then they said that yesterday. Please convey to your mysterious “back office team” that I will be moving to another bank as soon as I can. I would hate to take them by surprise and end up destitute - again.

• 
  Rob Higgins (@robbie_higs) reported 22 minutes ago

  @santanderuk your customer service is truly horrendous. Nobody has a clue what’s happening. I spend half my time on hold, the other half being passed around only to be cut off. Best part is I’m only at account application stage, what the hell will it be like when you have my ££!!

• 
  John Bechtel (@JohnBechtel2) reported 23 minutes ago

  @santanderukhelp Why are you using a bot to respond to customer tweets @santanderuk? Might as well be talking to a brick here.