Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Community Discussion
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Maxine Hussey
(@maxbluenose) reported
@santanderuk thank you for blocking me access to my own account for 3 days!! For having the cheek to request a transfer of some of my money to another bank’s fixed saver I’m still waiting for you to get back to me 😡😡
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Luke Sanders
(@LukeSanders86) reported
@santanderuk can someone help me? I've just had to come off the phone with an argumentative advisor. I just need help.
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Jenny
(@glocparty) reported
@brokenviolin83 @santanderuk That's proper ****, that
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Diamond Joe
(@JackamoRoad) reported
@santanderuk management couldn’t organise a🚽up in a brewery. Business account frozen without notice &then they insinuate they have lost my personal information they falsely demanded. Information Commissioners Office here I come 20yrs a Customer &treated like💩 #SantanderAreAJoke
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Lesley McGlynn
(@scouselesley) reported
@santanderuk I've been on telephone hold for 45 minutes now - I just want to change the bank account that pays our mortgage and your chat option wont connect me either. Such poor customer service 🤬
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Cormery
(@thepipster64) reported
@santanderuk You'll need a lot longer than a moment - the fastest time my many calls over the last 8 months have been answered was 25 minutes! I have been cut off almost every time your advisers have tried to transfer my calls. All this adds to the stress of trying to deal with the issue.
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Brendan Dinio
(@Dinio_83) reported
@santanderuk can't even reply to a tweet about what terrible communication skills they have, just proves my point from my last tweet about them, still awaiting correspondence from them from my interview on 29th November #badcompany
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Maxine Hussey
(@maxbluenose) reported
@santanderuk so it’s now 6 days (3 working days apparently) since you blocked my account with no proper explanation! No access to be able to pay bills relying on family…..total disgrace Santander! All for trying to open a fixed saver with, @Tandem_Bank When will you call me???
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Ricky Wilkhu
(@RickyWilkhu) reported
@santanderuk You've restricted access to my UK account. I live abroad and have spent over 150 pounds trying to call the correct department, which just puts me on hold for 45 minutes. I'm extremely frustrated at the poor quality service and customer care. Can someone call me back
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jason trotter
(@jasontr51742364) reported
from
Northamptonshire, England
@santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait