Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/12/2025 23:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomLiverpool Mobile App
United KingdomLiverpool Transfer
United KingdomLiverpool Login
United KingdomLiverpool Withdrawals

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • exusssum Scott Dutton (@exusssum) reported

    @aliiqbal2704 @parkx19 @santanderuk Visa is not working fine, there are increased failure rates there too

  • mariafaria20 Maria Faria (@mariafaria20) reported

    @santanderukhelp @santanderuk Calling the 0800 9 123 123 number and it says that I can use the live chat from mobile banking but that doesn’t work either!! @santanderuk this is the worst customer experience ever!

  • sherrec Kev Sheridan (@sherrec) reported

    @santanderuk is quite possibly the hardest app to log into! Customer number... pin number, pass number.... we text you a number...locked my self out in the end. I'm all for security but it should take an hour just to log in #annoyedcustomer

  • Morty1962 James Mort (@Morty1962) reported

    @santanderuk I have been a loyal customer for yrs and I would like to know would I get xtra interest or any cashback if I changed my name to Ant or Dec?

  • JonnyVizslaBhoy JonnyHatateVonHunskelperBhoy (@JonnyVizslaBhoy) reported

    @santanderuk How much will you pay me to remain a loyal customer? A serious question.

  • crisbudden Cristina Budden (@crisbudden) reported

    @santanderuk my app is down. I can't login on computer or phone at the moment. Can someone help pls?

  • kay_pl_ The Tales of Kayles (@kay_pl_) reported

    @santanderuk trying to use your legal team Solex to remortgage might just be the thing that ends me. Why are they so bad? I work alongside solicitors every day and have never come across service so terrible. My IFA groaned when they were appointed, I thought he was joking 🙃

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk And a further email advising me to contact the Financial Ombudsman, which I've already done anyway, but still no actual attempt from @santanderuk to resolve the issue. Appalling customer service.

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk totally crap service from #santander and unless I get compensation when this issue is finally resolved I'll be moving my business to another bank.

  • tattooruth Ruth Haag (@tattooruth) reported

    @santanderuk trying to get through to you regarding my Mum’s loan is impossible. It would be easier to score ****** & she’s 73! 🤬 she’s going to go to another bank at this point.