Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 03/18/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MollieBagshaw Mollie Bagshaw (@MollieBagshaw) reported

    Disgusted that Santander would not take responsibility when they lose a deposit of cheques. They definitely do not support small businesses like they say they do. @santanderuk @santanderukhelp

  • alexstewardd Alex Steward (@alexstewardd) reported

    @KevC_Derby @santanderuk Im still waiting for my payment. I meant more recently. Nationwide have been my only bank since a teenager and always been fine but then last few months the app seems to crash a lot or have some issue. Hopefully it gets fixed. Haha that £140 is tempting!

  • StephenWomack12 Stephen Womack (@StephenWomack12) reported

    @santanderuk please get your act together - I’ve just wasted 45 minutes of my evening on the phone to you because I tried to transfer some money from my Santander current account through the app, to my Tide business account and was blocked access to my account and app.

  • MLPDante1 MLP Dante (@MLPDante1) reported

    @santanderuk your phone service is **** guys i have been cut off 4 times trying to get my card working

  • DPB59 Derek PB🇪🇺🇬🇧(2012) #FBPE #FBNHS💙#FBPA #FBPPR (@DPB59) reported

    @santanderuk I’ve been trying to get some answers to a question I have, nobody to answer the phone and the web chat is a computer that doesn’t understand what I’m asking…HELP

  • AvoidInertia AvoidInertia (@AvoidInertia) reported

    @santanderuk I’ve been on hold for over 20 minutes trying to speak to someone in business banking. Why is it impossible to speak to you guys?

  • kf19801980 Karl (@kf19801980) reported

    @santanderuk can someone help me please

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    being, they are clearly harbouring clients money with no intention of returning it IMO. @santanderuk please can you sort this out and requisition the money back to my account forthwith. Please direct message me and I can provide details, as this will have to go down as a fraud

  • brittania_hmh brittania.hmh (@brittania_hmh) reported

    @DyHardPro @santanderuk Awful service to those who are having difficulties when out of the UK

  • Shara08991227 Shara (@Shara08991227) reported

    @santanderuk U have become useless bank, I go to website for contacts for mortgage- no phone number, digital assistant is a waste of time, i come to branch- no one to help, i want to use secure messaging- it was removed for some reason, why I am paying monthly fee for?