Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 01/13/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomLiverpool Mobile App
United KingdomLiverpool Transfer
United KingdomLiverpool Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BeccaH88 Becca (@BeccaH88) reported

    @MorganBroadcast So awful that no one is helping you! @santanderuk as a customer this makes me very concerned about whether I can rely on you to keep my money safe - should I close my 123 account or are you going to help?

  • aninkyaffair Paz (@aninkyaffair) reported

    @MorganBroadcast @santanderuk If they got into your banking app you can access the pin for your cards via the app. I just checked mine that way yesterday.

  • Rogolex Rogalex (@Rogolex) reported

    @MorganBroadcast So sorry to hear this. It is outrageous to hear that @santanderuk does not do anything to help you and treats you that way.

  • clarewolfenden thegriffter (@clarewolfenden) reported

    @MorganBroadcast @santanderuk @VirginActiveUK if this happening wasnt bad enough, to not get support from you is disgusting

  • MissL1021 Jo (@MissL1021) reported

    @MorganBroadcast This is awful. I feel so sorry for you and everything you've been through. I hope you get the funds restored and apologies from both @santanderuk and @VirginActiveUK awful service

  • mrtlcombatgirl More tea? (@mrtlcombatgirl) reported

    @MorganBroadcast Firstly I am so sorry you are experiencing this - I really hope you get some resolution and answers soon. Secondly, I would never bank with @santanderuk ever again - they caused us years of problems that they instigated but refused to put right. Sad to hear they've not improved

  • ThisisL86 Laura. (@ThisisL86) reported

    @MorganBroadcast Genuinely shocking that @santanderuk provide a PIN reminder on the app with no further security. Looks like this security loophole has helped the fraudsters get access.

  • annie_slinn Annie Slinn 🇺🇦 (@annie_slinn) reported

    @MorganBroadcast I would be beyond broken. @bancosantander @santanderuk this cannot be ignored and please help this poor lady out.

  • lily_o_lily priscilla handley (Cilla) 💙 (@lily_o_lily) reported

    @MorganBroadcast How awful, what a terrible time you're having. @santanderuk you must take responsibility for your part in this mess!

  • OuchMouse8 Ouch Mouse (@OuchMouse8) reported

    @MorganBroadcast @santanderuk And they wouldn’t let me close my account because there were pending transactions on it 🤡 I sincerely hope they get their **** together, and that something gets done because this is so beyond unacceptable