Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Login |
Community Discussion
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Darken
(@shedgalore) reported
@santanderuk Couple f rich guys advertising a bank with not so good customer service.
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LIttle Superstars
(@LouiseLSSC) reported
@santanderukhelp This has been going on for 3 hours…. We are in the security line now with it ringing out and no one picking up the phone WTF @santanderUK
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Eng Wei Chua
(@engweichua) reported
@santanderuk I'm trying to do some online banking but after logging in it sends me back to the login page. If I do get in, as soon as I perform an action I get kicked back to the login page. Help!
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Tracy
(@twittwittawoo1) reported
@santanderukhelp Finally a resolution - found a bank who will talk to me and who will do a switch for me That’s after another 2 working days of long phone calls to Santander Frankly disgusting behaviour from @santanderuk and I would advise companies to stay clear of their online only account
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Nick Stern
(@Nick2512) reported
@santanderuk Have you got problems this morning logging onto the Santander app on the iPhone please ?
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Andrew Fyfe
(@_Andrew_Fyfe) reported
@tomduncalf @santanderuk Whoever you choose, don’t let it be TSB! Had used TSB for personal and business banking and it’s been honestly the worst customer service I’ve ever received!
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Ruth Lawlor
(@ruth_lawlor) reported
@santanderuk hi I need help with a human being and not a robot please. I have a payment to Sky that they have taken twice. They cannot help me and you can't either because the payment is pending. Can you please let me know what to do please
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Jennifer
(@JenniferBurnt) reported
@santanderuk I've been trying to put my name on business account since I bought the business FIVE MONTHS ago and still hasn't been processed and the previous owner has full access while I don't. Unacceptable service
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Alex Chopra
(@AJChops03) reported
@santanderuk @santanderukhelp After 4 hours of rude, sarcastic and patronising service (or frankly, lack of) and being kept on hold, I was asked to hold EVEN LONGER at which point your COLLEAGUE HUNG UP ON ME. Have they called me back? No! 1/2
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Cardiff Times
(@CardiffTimes) reported
@santanderukhelp Been on hold again since 9am & still on hold. What on earth is going on with your service @santanderuk Cannot logon online. The chat service doesn't respond to queries & entering information through the phone doesn't work either. If you want to keep customers give a good service.