Is Santander down in Prenton, England?

Problems in the last 24 hours in Prenton, England

Santander signals over the past 24 hours, with local activity from Prenton, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  Long-E (@LongTingz_L17) reported 25 minutes ago from Liverpool, England

  @santanderuk having huge technical difficulties, your website keeps kicking me out

• 
  Jo Boyd (@JoBoyd71656844) reported 31 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

• 
  Mike Kivi 🟨🟥 (@mikekivi) reported 34 minutes ago from Liverpool, England

  @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D4VEH (@d4_veh) reported 30 seconds ago

  @santanderuk @santanderukhelp Can you lot pack in with restrictions on my mobile app!! Why the hell do I need to tell you my income to access my mobile banking app,

• 
  ken little (@silverken67) reported 52 seconds ago

  @santanderuk complete waste of time. Went to a banking hub to submit form not available online. queue of 6,then couldn't photocopy anything so need to go to main branch. WTF!! Which is it? make it available online or keep your branches

• 
  Sarah (@MsSC1986) reported 1 minute ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

• 
  Garry Peat (@RidgewayRam) reported 2 minutes ago

  @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

• 
  John Elsworth (@JohnElsworth) reported 6 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

• 
  KATT INTERNATIONAL (@KATT_INTL) reported 9 minutes ago

  @santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA

• 
  Sean Toms (@seantoms) reported 14 minutes ago

  @JohnElsworth @santanderuk It appears they do not want you as a customer

• 
  Paul (@tooshortplanks) reported 15 minutes ago

  Just contacted @santanderuk by telephone to ask for a replacement card. The customer service was shocking. Every time I asked for a replacement the agent kept wanting me to try other actions, even after explaining what I had experienced.

• 
  rhoda roberts (@adhorstrebor) reported 20 minutes ago

  Was told by @santanderuk that they have age discrimination and disability discrimination policy, just not on their website!! Disgusting how those who cant or dont want to use technology are being treated by these banks. Fully intend to take @santanderuk to ombudsmen #agediscrim.

• 
  Clippz (@Clippz) reported 24 minutes ago

  @santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!