Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Login (13%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Eddy Walsh
(@EwEddy) reported
@santanderuk online banking down Again and online payments down
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Its meeeeeee
(@yvonnemanderson) reported
@santanderuk internet banking is down!!
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Steven Blackburn
(@stevieripsaw) reported
Well done @santanderuk you officially have the worst customer services ever!
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HK
(@HKesvani) reported
Can someone with a @santanderuk account help me out here- I think someone tried to fraudulently use my credit card. I was notified about this via text to stop the purchase (of esports stuff lol) but now my credit card details on mobile banking has vanished?
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Richard Slater
(@RichSlats) reported
Shambles @santanderukhelp rang twice waited 20 minutes each time for the phone to be put down on me. Finally get through adviser says they are looking into issue wait 20 mins on hold then phone gets put down on me again….disgraceful customer service @santanderuk
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Al Bretherton
(@BrethertonAl) reported
@santanderuk attempt number 3: 18 mins and no one even answering now. Meanwhile some scum is truing their best to steal my money and cant even block them via the app as that function is currently disabled. Extremely disappointing service!
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Tony Cox
(@TonyCoxTC) reported
@santanderuk Anyone who believes in Internet banking should not sign up with this poor excuse for a bank. On hold for 40 minutes so far. Poor, poor service.
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cityfan86170
(@cityfan86170) reported
@santanderuk is there an issue with the online banking platform this morning? Can’t seem to log on
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Caroline H
(@CarolineJHogg) reported
Really speedy service from @santanderuk today when they spotted small but fraudulent activity on my account. All sorted now and I can exhale.
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The Reverend
(@TheReverendBlog) reported
@MrsMummypennyUK @santanderuk They then spent an hour explaining mortgages, the different options, why they couldn’t help, what could be done to improve what could be borrowed, how to reduce the monthly payment, how overpayments work and finally, they wished good luck on the house search. A massive help :)