Santander status: access issues and outage reports

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  Jo Boyd (@JoBoyd71656844) reported 3 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

• 
  Long-E (@LongTingz_L17) reported 35 minutes ago from Liverpool, England

  @santanderuk having huge technical difficulties, your website keeps kicking me out

• 
  Mike Kivi 🟨🟥 (@mikekivi) reported 43 minutes ago from Liverpool, England

  @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 8 minutes ago

  @HalifaxBank “UK property market cooling is short term” @michaeljburry where I have heard that before? is there another ‘big short’ in play? Who’s playing the short? I feel problems for liquidity with @santanderuk coming 2027 with there combined credit and mortgage products.

• 
  Oasis (@Oasisrvti) reported 8 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information

• 
  mariam (@elghwliyah) reported 9 minutes ago

  @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

• 
  Aluminium Frank (@aluminiumfrank) reported 14 minutes ago

  @santanderuk my wife who has been with you for years is getting notifications to update her details. We have tried on the unresponsive app to do this eventually ringing the 0330 number for help.. the guy was hopeless… 🎵time to say goodbye🎵perhaps

• 
  Jonathan SC ن Esq. (@jonathansc) reported 22 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  dazz ii am (@dazzgedd73) reported 25 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  eyerish seadog (@Dogglllzzz) reported 25 minutes ago

  @santanderuk Standard reply. I see you can’t help.

• 
  jo (@5arstudent) reported 28 minutes ago

  @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

• 
  cookaburra (@weyheylad) reported 29 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  Oasis (@Oasisrvti) reported 33 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all