Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Miriam Burke
(@miriam_burke) reported
@santanderukhelp I was on track to buy a house before the stamp duty holiday. Then your valuer was off sick the day of the valuation. It’s been rescheduled for 30th June but I’m now going to miss the holiday and pay £1,000s in tax. Please help! @santanderuk
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LadyRach
(@LadyRach) reported
@fastly Has this issue affected @santanderuk today?
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The Missing Economist
(@TheMissingEcon1) reported
@santanderuk, a customer in one of your branches this morning lingered to harass every woman in there: 'are you an English rose? Are you a mongrel rose?' until my 10 yr old was too frightened to stay in the queue. Why is it ok that women & girls are intimidated?
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Bhavini Ranson
(@BhaviniRanson) reported
@santanderuk Why is your mobile app not working again? Been trying since 23.00 but it won’t load. This is becoming a regular problem lately.
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Charlie Humber
(@HumberCharlotte) reported
Hi, I’m concerned as my savings account balance has been transferred to my current account as I did not make this transfer. No one else has access to my account, passwords or passcodes. @santanderuk
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Josh Gungum
(@joshgungum) reported
@santanderuk any reason why a customer would have their account closed, and be told “you’re no longer welcome to bank with us”…. That’s a little bit disgusting if you ask me….
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Sarah StupidStupidNon-Name
(@SarahC1305) reported
Is there something wrong with @santanderuk banking today? I’m trying to log in on safari to add a new account to pay them but it keeps taking me back to sign in!
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PhilippaB - Vitorino Hilton Stan Account
(@Philby1976) reported
@lynseyhooper @santanderuk Try the 'chat with us' button from your online account, that seems to be working (bot first).
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Leanne
(@LeanneSmartie) reported
@santanderuk a payment has gone through twice to my credit card when one said on the app it hadn’t gone through it is now showing as pending and taking my account overdrawn can you please help?
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Sam McMullen
(@SamMcMullen6) reported
@santanderuk you are now the second bank that i have reported to the FCA for harrassing emails even though i am no loger a customer with you!!!