Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 03/11/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosie_WattTW3 Rosie Watt (@Rosie_WattTW3) reported

    @santanderuk been on hold for 60 minutes now and not spoke to anyone about my issue. My local bank can’t help me. I know everywhere is short staffed but this is ridiculous.

  • Mrmilka92 Mr.milka (@Mrmilka92) reported

    @santanderuk I have still not received a payment I was waiting for and with it being bank holiday tomorrow time is running out for me to actually get this issue sorted before it ruins my bank holiday plans

  • miraArtsy Mirir (@miraArtsy) reported

    @santanderuk the one time password system has not been working. As in the password are not sent to the numbers even after requesting for it three time. It will say that it is sent but nothing is received. Just wondering what to do case I can't pay for anything online.

  • ReformationsUk Reformations.co.uk (@ReformationsUk) reported

    @santanderuk having spent an hour trying t figure out how to get an annual statement for my accountant for tax returns i am none the wiser on how or where to get them - help please

  • Morganjessica Alana Campbell (@Morganjessica) reported

    @Dc7073Bloss @santanderuk I’ve now been advised by Santander help that all back logs for incoming payments have been cleared but the funds have not arrived into my account but they have left the sender account.

  • martin_farley Martin Farley🔰💚 (@martin_farley) reported

    @soaraway99 @santanderuk I’ll have to change accounts. They’ve had it partly restricted for 2 months due to a security failure on their part, and it’s now causing major problems And they’ve simply stopped picking up their phone But they’re only making €8bn profit per year, so how can I expect better?

  • helenjlittleone Helen Littlewood (@helenjlittleone) reported

    @santanderuk Hello I have been waiting for a reply on chat for two and a half hours is this normal? I don’t know how else to get in touch to sort my problem out if there’s anything you could do to help I would be extremely grateful. Thank you.

  • BlinksVision TheDirtyGentleman DGM (@BlinksVision) reported

    @santanderuk what are you guys playing at???? I’ve got kids to feed an bills to pay kmt! Sort this **** out asap!!!!!!!!!!!!!

  • Steve5312 Steve (@Steve5312) reported

    @santanderuk Prehaps you should spend more time answering the phones instead of being fashionably woke..... that way you could show your support for all your customers.

  • HandyAndy777 A B (@HandyAndy777) reported

    @santanderuk have you reset your app? It's now asking for all the sign in details