Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Claire Taylor
(@drclairetaylor) reported
@DianeHaywood71 @santanderuk @bancosantander Wanted to share in case anyone else has the app. Just awful. Poor woman.
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Hugh Lightbody
(@HughLightbody) reported
@NeilMackay78 @MorganBroadcast @santanderuk So sorry to hear of your issues Charlotte. My self same thought Neil. As a Santander customer I will be thinking twice about continuing that relationship. Extremely poor customer service.
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NIall Litchfield
(@nlitchfield) reported
@MorganBroadcast @santanderuk @VirginActiveUK That's A) utter **** and you have my sympathy B) Bonkers, at the very worst they should require a crime number and say they won't pay out until the crime is resolved.
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Barry 💙😷🇺🇦🇪🇺
(@Basmanrox) reported
@MorganBroadcast @santanderuk this is such bad customer service. This poor lass has los so much and you refuse to help . 🤬Shame in you 🤬
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Lisa Hignett
(@Lolisa46) reported
@MorganBroadcast I have never had an issue with @santanderuk but this is very worrying. My heart goes out to you Charlotte
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jenny
(@Jen_Illustrates) reported
@ArtByEmilyHare @santanderuk @VirginActiveUK It is! To be a victim of organised fraud & yet be blamed by the bank when it’s their fault that they make it easy for PIN numbers to be obtained through their app… and for the place where it happened to not give a ****… frightening stuff.
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DianeH
(@DianeHaywood71) reported
@drclairetaylor @santanderuk @bancosantander It's an awful thing - Iiterally just read the thread. Appalling lack of security.
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ViC Gilmore
(@vicgilmore) reported
@MorganBroadcast @santanderuk @VirginActiveUK Charlotte DO NOT GIVE UP. This shenanigans from the thief/thieves is exacerbated by the Banks lack of care to You the customer/victim. Check, check & double check. If asked to go to a branch to show I.D take more than you need. Good Luck.
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Cassie
(@casssbasss) reported
@MorganBroadcast Very sorry to read about this, what a horrible experience. Thank you for sharing. I hope the police help. I will now be closing my @santanderuk account based on how you’ve been treated by them
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hamsters.screenplay
(@HamstersScreen) reported
@MorganBroadcast @santanderuk If someone has your phone, they have access to your card PIN via whatever banking apps you have installed. In the Santander app it's Manage Cards > View PIN (I can't attach a screenshot as the app doesn't screenshot for "security" reasons but I could take a photo on a 2nd phone)