Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 01/12/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomLiverpool Mobile App
United KingdomLiverpool Transfer
United KingdomLiverpool Login

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • conorgsmyth Conor G. Smyth (@conorgsmyth) reported

    @santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!

  • Vercovicium Vercovicium (@Vercovicium) reported

    @MorganBroadcast @santanderuk It's not impossible. The pin number can be extracted from the card.

  • Doddsy151 Matt Dodds (@Doddsy151) reported

    @santanderuk holding for hours about a mortgage redemption but can't get through please help

  • vickipper Vicki Prout (@vickipper) reported

    @MorganBroadcast Watching closely not least because I am a @santanderuk customer looking to jump ship 👀

  • Karamonkey1 Your Crazy Nan Ali (@Karamonkey1) reported

    Thank you @santanderuk 4% cash back on gas and electric bills from September if only the utility companies could help too 🤔

  • lyndyloobyloo scooby 🦊 (@lyndyloobyloo) reported

    @santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported

    Hello @santanderuk a payment was made to @remitly via faster payments, I checked in with them and they said that the payment was initially cancelled, you put a fraud block on the payment that was lifted today and the bank proceeded with the transfer.

  • HeatherNewell2 Heather Newell (@HeatherNewell2) reported

    Why can I no longer access my banking apps on my iPhone??? So frustrating!! @santanderuk @Nationwide I’ve tried everything you’ve suggested and still not working! @AppleSupport please help

  • Keiran_Murphy Keiran Murphy (@Keiran_Murphy) reported

    @santanderuk can’t access my online account through the website. Can you help me access my account?

  • jamesr_pcw James Robinson (@jamesr_pcw) reported

    Shocking customer service @santanderuk three calls 230 minutes of life wasted and no answer. Sort it out