Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Login | |
| Liverpool |
Withdrawals |
Community Discussion
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Parsons
(@HarryECP) reported
@weaniejeanie53 @santanderuk My mother, a Santander customer, lost over £3k. The money actually went to another Santander account. They did sweet fa
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cristina landim
(@cdlandim) reported
@santanderuk @santanderuk Solve the issue rather than run away from the user problem!
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Samantha Guy
(@slowlygettingby) reported
@santanderuk 55 minutes on hold currently and counting. My card is blocked and I’m unable to get through, every time I try to call I’m kept on hold for 30+ mins! Online no help and branch directs me to phone. How am I supposed to solve this?!
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Jane MacGregor
(@JaneMitzi) reported
@santanderuk Been on the phone for 50 mins and counting now. What is the problem? You need more call handlers?
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Andy Inson ⚒
(@rancid_insane) reported
Really that suprises my as @FitbitUK pay has been a thing for some time I see @santanderuk support this method of payment 🤔
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Anne Webb
(@AnneWebb777) reported
@santanderuk so despite cancelling this subscription and putting it in writing to you in JANUARY and two phone calls - NOW TV are still taking money each month. Waste of time trying to get this sorted. Bad service 🤬🤬😡😡
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Colin Blake
(@colinofhove) reported
Hi @santanderuk I’ve had my easysaver card retained by the ATM on your instruction, can you help me please ?
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David Shepherd
(@flockminder) reported
@santanderuk awful service. Kept waiting ages and then (again) told I will be transferred to someone who will help. Put back into the waiting queue for ages. Payments repeatedly stopped and no help from the bank. What am I to do
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LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺
(@weaniejeanie53) reported
@debra_shakes @santanderuk That’s terrible especially when we’re told to use a credit card as it’s easier to reverse things.
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cathy callery
(@jumelle1) reported
@santanderuk been on hold for 45 minutes…..is anyone working? How long is an acceptable wait? Dreadful customer service.