Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (13%)
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Website (13%)
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Login (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nickey Newman
(@nickey_newman) reported
@santanderuk Sort out your customer service & security team immediately. Husband on call now for 90 mins whilst in garage trying to pay for car & you’ve blocked his acct. He’s called back 3 times and you just put on hold. 90 mins now and still no further on. SORT YOURSELVES OUT.
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Faye Haddon (Taylor's Version)
(@FayeARooney) reported
Absolutely love it when @santanderuk accuse me of fraud not even a week after they deleted all of my log in information for online banking 🖕🏻🖕🏻🖕🏻
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Alan Bushell
(@BushmanWebDev) reported
@JohnIrish147 @santanderuk They refused me access as well even though I prebooked a lounge pass. I've since been refunded but was forced to piss my money against a wall elsewhere
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Gweledydd
(@Gweledydd1) reported
@santanderuk payments aren't working "For technical reasons". When will it be working again?
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Debbie Liles
(@DebbieLiles8) reported
@santanderuk @twinklresources Love a bank of antandec pencil case and bag And a Model smart car from the last avert. Can you help.
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Michael T 🔶#FBPE
(@michael_tarling) reported
@santanderuk £500 taken fraudulently from my 13 yo son's account, 70minutes on hold, no answer. Shocking customer service. For years we've had accounts with them. Probably switching next week.
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Leander Reeves
(@LeanderReeves) reported
@santanderuk I've been on hold waiting to speak to someone for over 25 minutes now. This is awful service. Not even getting through to #AntandDec could make this customer experience acceptable.
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Ben
(@Ben79748483) reported
@santanderuk @twinklresources Your online service doesn't work as it doesn't recognise my pin. I am currently unable to speak after surgery and have no other means of contacting as you have no email or chat Service as I can't log. Please can you contact me to resolve as this feels very poor service
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Gail 🇺🇦
(@_AngelLady_) reported
@GrumpyUK @santanderuk You can forward it to 7726 which is a free service from your provider to try & take down these scammers Mike.
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Jayne Weaver
(@JayneWe44030505) reported
@santanderuk terrible customer service by santander. Fraud in my name in April and assurance by santander that issue was closed. 2 months later account still open and 1 hour on phone to santander with no luck