Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (36%)
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Transactions (21%)
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Website (21%)
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Login (16%)
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Transfer (5%)
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Withdrawals (1%)
Community Discussion
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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Jeremy White
(@jeremyiwhite) reported
@hublok @yuanyi_z The effective interest rate is 1.4% tax free although of course not many people win and the buying power of your investment is falling with inflation. Still, better than the 0.1% (before tax) paid by @santanderuk on my instant access account.
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Ray 🦅 🏴
(@raystratman) reported
@santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!
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Emma Taylor 💙
(@EmmaJTaylor76) reported
@santanderuk Trying to redeem free student Railcard but system error won't let transaction complete. Is there an issue ATM?
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MG
(@mginio1969) reported
@santanderuk In the Leeds branch as the Bolton one didn't open until 9.30 .3 counters open and 15 in the queue.Need a bankers draft so counter service is a must.People talking about what doing at weekend making queue take even longer to shorten. 😞
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James Robinson
(@jamesr_pcw) reported
Shocking customer service @santanderuk three calls 230 minutes of life wasted and no answer. Sort it out
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PJayy
(@PJayy97672133) reported
@santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff
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Leecall
(@leecall) reported
@santanderuk Hi, my grandad keeps receiving phonecalls from an automated service saying its Santander and asking to press any button to hear the message. Is this something Santander would do ?
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Terry Barnett 💙
(@_Terry_Barnett) reported
@santanderuk A 59 minute wait on the phone to request a copy of a mortgage statement only to be told there’s a charge of £5 for this. Having been with you for 16 years it’s very disappointing to see the days of customer service are gone, and those of arbitrary charges are here.
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AstroMonkey
(@Priam_J) reported
@santanderuk trying to get hold of consumer finance 3 working days in a row, 45mins hold each time and gave up. Please help. I’ve called 0800 085 1759