Santander status: access issues and outage reports

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  Long-E (@LongTingz_L17) reported 21 minutes ago from Liverpool, England

  @santanderuk having huge technical difficulties, your website keeps kicking me out

• 
  Jo Boyd (@JoBoyd71656844) reported 26 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

• 
  Mike Kivi 🟨🟥 (@mikekivi) reported 42 minutes ago from Liverpool, England

  @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  melkay🖤🖤🖤 (@lemanie33) reported 8 minutes ago

  @santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away

• 
  Barry (@Gowithbazza1) reported 10 minutes ago

  .@santanderuk, you're asking me questions. You already know the answers to you know what goes into my account and where it's from WTF. I do not have the mental capacity to deal with this **** hull. you're digging me into. Please STOP!!

• 
  Joe (@JoeRobb) reported 11 minutes ago

  @santanderuk @santanderukhelp Just tried ringing your helpline because my account has been hacked and they weren’t any help. Can you help sort this out?

• 
  Liv ✨ (@OliviaD150) reported 12 minutes ago

  @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢

• 
  Emily (@EmilyPearson6) reported 13 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  AniaK (@AnAgedBrummie) reported 13 minutes ago

  @HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.

• 
  Oasis (@Oasisrvti) reported 15 minutes ago

  Imagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company

• 
  Matty Hough (@MattyHough2) reported 16 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  Matty Hough (@MattyHough2) reported 16 minutes ago

  @santanderuk Still awaiting meaningful contact or resolution from Santander regarding my fraud case after 13 calls in one week and repeated requests for vulnerable customer support while stranded in Hungary without access to funds. Despite being told somebody would contact me.

• 
  Sarah Louisa Collins (@SarahLouisaColl) reported 20 minutes ago

  @HWarlow @santanderuk How awful Helen!