Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (25%)
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Login (17%)
Community Discussion
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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PoofPoff057
(@poff057) reported
@santanderuk Awful queues in your Canary wharf branch. Noone on the front desk and only 1 cashier.
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Mallmate
(@Mallmateuk) reported
@santanderuk Wow abysmal customer service - Trying to log on fir the first time - impossible. Trying to contact customer service and cut off twice midway through conversation - VERY frustrating - can you help please
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James Yates
(@j18myy) reported
@santanderuk your service is awful at present. You never answer the phones, livechat can't handle my enquiry and you can't get basic transactions right!
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Prof David Evans, OBE
(@David_T_Evans) reported
What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!
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Rochelle K
(@KeysieNFT) reported
@santanderuk Can you at least call before you block someone’s card, you’ve left me stranded up London, now going to be charged full travel as I couldn’t tap out and now I can’t even get myself dinner as you close at 8PM CHEERS!!
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Dimitris Gerakaris
(@jimgerakaris) reported
@santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank
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Alison
(@ali_howse) reported
@santanderuk "easy access" ... you have blocked me "for security reasons" for trying to withdraw my own money. ******* joke.
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Dinux
(@GNU_Dinux) reported
@santanderuk Hello, I have an eSaver issue 1, do I need to maintain a Santander current account open in order to keep the eSaver, or can I close the current account and still have the eSaver open?
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@wednov
(@wednov1) reported
@santanderuk Do you ever answer your help lines. Waiting over an hour now. #santanderuk #customerexperience awful customer service #CustomerService
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Jim🔻⚫️ 💙 🇪🇺🏳️🌈
(@JimGilroy) reported
Made a big mistake opening a @santanderuk savings account a few weeks ago. I still can’t access my account with them online, via mobile or over the phone. Had to raise it as a complaint which is still not resolved. Just waited on the phone for an hour to get through to an idiot.