Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (42%)
-
Website (25%)
-
Transactions (15%)
-
Login (10%)
-
Transfer (5%)
-
Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
-
Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
-
Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
-
Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
MoneyTalks
(@shaanp8) reported
@santanderuk its not normal bank checks when iv passed security 4 times and after every attempt to transfer it blocks again and then wait over an hour everytime to try and unblock my account. And now i cant even transfer anything out and your own team cant seem to fix the issue!
-
Debbie Glenister
(@glenisterd) reported
@santanderuk after 40 mins waiting you’ve just cut my 89 year old mum off. Disgusting treatment of an elderly vulnerable customer. Please contact me urgently
-
Abbie Bowles-Storer
(@Ablarr) reported
Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail
-
sarah males
(@sarah_males) reported
I’m having big problems with #santander. Unable to speak to anyone, no answer to calls @santanderukhelp account blocked and unable to access. @santanderuk
-
Harry Paget
(@paget_old) reported
@bluediamond62 @santanderuk “I can’t access my system right now.” Me: You working from home? “Yes. I’ll need to put you on hold till I find out what’s wrong.” *hangs up on me*
-
Michael Rudloff
(@michael_rudloff) reported
@santanderuk Despite having confirmed mortgage renewal (since August) - I keep getting warned that my mortgage will roll over if I don't get in contact. Same warning when I login ... Is there any number I can call where I don't wait 1.5hrs + for someone to pickup ?
-
shajeda ahmed
(@shajeda1) reported
@santanderuk I’ve been calling multiple times everyday this week to be put through to a mortgage advisor in order to fix my mortgage rate each time I get cut off after holding for over 2hrs!!!!!
-
Wills
(@Wills_Latimer) reported
@santanderukhelp @WeekendCandy @santanderuk your app is down and transfers.
-
l_Hicksy_l
(@lHicksyl1) reported
@santanderuk your customer service is dreadful, 3 hours waiting yesterday and been an hour so far this morning, are you going to start reimbursing for my time spend on hold?
-
Jack Havercroft
(@JackHavercroft) reported
@santanderuk I have called your number regarding a credit card query 4 times. I have now waited a total of 3 HOURS listening to an automated message telling me to wait. This is appalling ‘customer service’. Your online chat is useless. Give me a proper number to call.PLEASE!