Santander

Is Santander down in Prenton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/27/2025 04:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomLiverpool Mobile App
United KingdomLiverpool Transfer
United KingdomLiverpool Login

Community Discussion

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Santander Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cliffordharris1 Clifford Harris (@cliffordharris1) reported

    @santanderuk Your payment feature on your website is down for the second month in a row and now your telephone banking is unable to take payments. Last month I tried to pay direct from my bank via the app but you sent 1 payment back. Worst service ever?

  • Replicess Kimberley Everest (@Replicess) reported

    @santanderuk Why haven't I been able to make payments to my Credit card for weeks?? Mobile Banking says that I have to do it via your main Website....that tells me to pay via Mobile App! Which is it please?! 😟

  • WharfPotato Depressed by (not just) cladding (@WharfPotato) reported

    @santanderuk very disappointing experience today having transferred hubby to you, spent almost 2 hours on hold to speak to someone, admits your staff made an error then rather than deal as she said she would, she puts my call back into the queue. Second thoughts for the transfer

  • enomiseleda enomis (@enomiseleda) reported

    @santanderuk why isn’t your online banking app working

  • Wandsworth3 Deputy WandsworthEye (@Wandsworth3) reported

    @santanderuk Cannot access my accounts as your app fails to open. It hangs after I enter the passcode. Not impressed - you are a grown up bank, not a piggy bank

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @santanderuk @santanderukhelp yet again when I log in online to REDUCE my overdraft it states unable to accept your request. I have raised this several times over the last year. I wonder why you don’t fix it?! #debt

  • LouthMatters Louth Matters (@LouthMatters) reported

    Grrr @santanderuk help your customers. I've spent 2 hours just trying to find out where to email a complaint to you & failed. The worst experience is the dire 'chat' with a robot on your website who doesn't understand anything - even the word email. Please let me have an email

  • joburgfoodE multi-vaxxer (@joburgfoodE) reported

    @santanderuk Your service is truly terrible. I've been holding for 22 mins and now told to phone again for the Fraud Line to rectify *your* *error* and to expect a wait of up to one hour??! You need to hire some humans...

  • adrianjunkbtin1 adrian.junk@btinternet.com (@adrianjunkbtin1) reported

    @santanderuk is your site down i payed rates a few days ago with my card but it is not showing up on my santander app.

  • charlieslocs78 Charlotte Slocombe (@charlieslocs78) reported

    @santanderuk @antanddec I can't believe how horrendous service whne trying to complete simple tasks, especially when considering vulnerable customers