Is Santander down in Prenton, Metropolitan Borough of Wirral, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prenton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Login |
Community Discussion
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Santander Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Maks Petrenko
(@maksympt1) reported
@santanderuk why do you block my account access when I'm transferring money to another bank account of mine? I can't reach your security team via phone, your online bot doesn't understand "blocked access", your branch can't fix the problem either. Traditional banks are a joke...
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Fairworld
(@jaipeva3) reported
@ChutneyRebel @santanderuk Sorry to hear in my case I left the queue but Santander is performing crap customer services. They should at least tell you your position on the queue. Of course, they spent money on executives, parties and whatever.....
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Kim Tunnicliff
(@KimTunnicliff) reported
@santanderuk just had the phone put down on me whilst trying to ask for a replacement letter for my 13 year old daughters mini account! Was on hold for 40 mins before getting through! This is very poor customer service, when only need letter 1 of 1 reissuing! NOT GOOD Santander!
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Alan
(@AlanGardiner19) reported
@SEgerton92 @santanderuk Left Santander 2 years ago absolutely awful customer service, now with Lloyds bank brilliant..
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Michael Craddock
(@mc_craddock) reported
Terrible customer service from @santanderuk. Voting with my feet and moving to @VirginMoney
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Emma
(@rufussmith101) reported
@santanderuk I’ve now been on hold for 58minutes to get through to someone about unauthorised transactions- this is totally unacceptable service
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₲Ʉ₦₦₳Ɽ
(@gerful_G) reported
@santanderuk disgraceful service is an understatement
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Sonia Thompson
(@SoniaTho2017) reported
@santanderuk do not put ur savings in santander when you go to withdraw they will block your account and call the police on you.
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PaulF
(@PaulFbraai) reported
@santanderuk been trying to get hold of the help desk for 45 mins and still holding. WTF is going on?????
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Rhydian Morris
(@bigdaddyrhyd) reported
You go through the stress of someone stealing from your account and this is how @santanderukhelp @santanderuk handle it. They have no care about you as a customer. I have never been treated so badly. Totally shaken by the fraud and now I am being treated so badly @BBCNews