Santander status: access issues and outage reports

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Leigh Bristow (+_+) (@LeighBristow) reported 28 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

• 
  Mark Cundy (@CundyMark) reported 34 minutes ago from Southend-on-Sea, England

  @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Green (@wayneogreeny) reported 8 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  Dave Moss (@DavidMoss315) reported 10 minutes ago

  @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

• 
  Steven_Wickham (@StevenWickham00) reported 11 minutes ago

  @santanderuk Why is the online login down??

• 
  LouL (@LouiseLight1) reported 11 minutes ago

  @santanderuk @1d1Ps Mines saying server can’t be found??

• 
  knappster29 (@garryknapp8) reported 11 minutes ago

  @uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot

• 
  Sorare Rhino (@FifaThing) reported 12 minutes ago

  @santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 13 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Zoe Kennedy (@zoekennedy) reported 14 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 15 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Peter Oakley (@agentoakley) reported 15 minutes ago

  @santanderuk I signed up for new bank acc. with £100 Amazon reward in Nov. Haven't received voucher, despite confirming with Santander support that fulfilled t&C's. Appears error on initial sign up so acc. wasn't active until dec. Error code bi_0023. Please help