Santander

Is Santander down in Canvey Island, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Canvey Island, Essex, England 11/13/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sootie1978 mel colmer (@sootie1978) reported

    @santanderuk over 30 mins on hold so far...shocking customer service...and no end in sight!

  • UrsusClan An English Bear (@UrsusClan) reported

    Just tried to look at my mortgage on the @santanderuk website and it’s overloaded and I can’t get on!

  • TheWatersOfLove 🍓🥝Chrissy Lake🥝🍓 (@TheWatersOfLove) reported

    Though I think the problem is with @santanderuk. My debit card plays up frequently with online purchases. Not happy. I see there is a PayPal option but I have to wait to get home to try that.

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @santanderuk worst company ever . Takes no joking 6 hours to try and speak to fraud det can't ever get thro so while holding drive to bank its shut shuts at 3pm everyday seriously don't give a **** about their customers I am still on phone waiting 3 hours later ffs wankers

  • MinhazAdam786 Minhaz Adam (@MinhazAdam786) reported

    @santanderuk why not help people who are in there last year of there fixed deals. Wave ERC’s for them and let choose new products and you will keep them as customers longer!!

  • lizzibakingbird lizzie crow (@lizzibakingbird) reported

    @lickedspoon She’s not answering calls for @santanderuk is she? I’ve been holding for 3 hours and 10 minutes - surely this level of customer service could only be attributed to someone with her organisational ability?

  • alzix ally 💫 (@alzix) reported

    @santanderuk I’ve been trying to get through to your investments team since Saturday and have been on hold for 20 mins at a time each day. Is there any other way to close a help to buy ISA because I cannot go into a branch as I work and they are closed when I am not working

  • alex_bloomfield 5 (@alex_bloomfield) reported

    @santanderuk probably the worst bank in the UK??? @financialombuds @TheFCA some serious KYC issues to investigate there

  • BellisFerreira Emma Bellis Ferreira (@BellisFerreira) reported

    Wow so I have had a massive amount of fraudulent activity on my account and @santanderuk customer service has been utterly shocking! No answers, refusal to pay back, terrible advice which has meant further fraud!

  • Joshyyy2014 Joshua Robinson (@Joshyyy2014) reported

    @PhysicianofWho my poor friend has been waiting to speak to someone from @santanderuk for 5 hours with no human contact just to ask a mortgage question. Terrible service and chat option doesn’t work.