Santander status: access issues and outage reports

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Mark Cundy (@CundyMark) reported 4 minutes ago from Southend-on-Sea, England

  @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

• 
  Leigh Bristow (+_+) (@LeighBristow) reported 19 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TomOfEssex (@TomOfEssex) reported 40 seconds ago

  @santanderuk @TSB Shut down my account with you because you suddenly started charging my business account a fee every month for doing actually nothing despicable bank I'm glad I left you

• 
  Tyler (@Empty_With_You) reported 2 minutes ago

  @santanderuk Prevent me from getting access to my money. That you’d prevent my DD’a and bills from being paid. No attempt whatsoever to inform me what was happening with my account. No attempt to confirm Receipt of the emails telling my wife that my account would be blocked for no reason.

• 
  Precyshun (@precyshun) reported 6 minutes ago

  @santanderuk Yes and the financial ombudsman sent his final decision in November. Santander have been non compliant for over 6 months and have now been reported to the FCA by the financial ombudsman service. Finally began actioning the rejection of the vehicle and have not done it properly

• 
  Aaron (@AaronParekh) reported 7 minutes ago

  Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

• 
  Alphabet Soup (@Alph4betSoup) reported 8 minutes ago

  @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds

• 
  LouL (@LouiseLight1) reported 10 minutes ago

  @santanderuk is online banking down? Says server can’t be found???

• 
  James Hassett (@JamesHassett1) reported 10 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  Kris (@lookitskris) reported 13 minutes ago

  @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs

• 
  Jools Parker (@joolsparker) reported 23 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Donna Webster (@donnataylor7) reported 27 minutes ago

  @santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!