Is Santander down in Canvey Island, Essex, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Santander
Santander is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (25%)
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Login (17%)
Community Discussion
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Santander Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@AndrewShirleyUK) reported
@santanderuk I am trying to make a payment to you. My bank is not recognising your payee name as Santander, can you help please?
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Darren Smith
(@darrensmithmda) reported
@santanderuk 0 response rate and 0 customer care. They dont care about Businesses.
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ruth derbyshire
(@ruthyderbs) reported
@santanderuk what is going on with student accounts? My daughter still hasn’t received rail card despite 3 different phone calls - being on hold for 40 mins/ passed from dept to dept/ being cut off? System is broken! @MartinSLewis
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sarah louise lyons
(@sarloulyons) reported
@santanderuk is there an issue with you banking app I have been trying to log in all day without success?
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Tariq ☕
(@rzeta0) reported
@rjonesplymouth @santanderuk Ah the miracle of the free market, finding by itself the optimum point at which it can torture citizens without too much impact on profits. Ps sorry you're going through this. It's a sign of general malaise when almost every service, public or private, is a headache to endure.
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1st Choice Plumbing
(@MoPlumber) reported
@santanderuk #noservice Have been on hold for more than 29 minutes now. You obviously have no staff on the phones. Pathetic service if you can call it that.
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lambs_ear
(@lambsear4) reported
@santanderuk yay, now been waiting 45 mins for customer services line to answer🥳
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Mike Flint from the UK
(@michaelfromuk) reported
@Gill_WWA @thedeckinn @santanderuk The support centre workers being worked into the ground, rather than employ enough people to handle the queries. More money for the bosses; less support for customers. Brilliant.
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JD Moran
(@j_d_moran) reported
Gotta love calling @santanderuk and having to speak to an awful Tory boasting about the inept and ineffective handling of the cost of living crisis
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Jayne Weaver
(@JayneWe44030505) reported
@santanderuk terrible service from fraud department of santander