Santander status: access issues and outage reports

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Mark Cundy (@CundyMark) reported 7 minutes ago from Southend-on-Sea, England

  @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

• 
  Leigh Bristow (+_+) (@LeighBristow) reported 17 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen (@Pinkribbonmark2) reported 2 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  RachT234 (@RachT234) reported 3 minutes ago

  @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters

• 
  Luddski 71🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hullfcmike1971) reported 4 minutes ago

  @TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!

• 
  Barry (@Gowithbazza1) reported 7 minutes ago

  @UltraDane @santanderuk Well Well Well apparently they have to right. Well, if I win the lottery, the money will not be going into my Santander account! It ta be going in an offshore account Who ******** do they think they are stopping people withdrawing there own money Scum.

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 16 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 18 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Matt (@Matt540547911) reported 18 minutes ago

  @santanderuk @TSB Sort your app out! Not working this morning!

• 
  Wayne Green (@wayneogreeny) reported 19 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  Mick Holds the Line (@Mickandhismusic) reported 22 minutes ago

  @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎

• 
  JayO (@jboixo4) reported 23 minutes ago

  @santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander