Sky

Sky Outage Report in Alston, Cumbria, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Alston, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Alston, Cumbria, England 08/15/2025 15:35

August 15: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Preshblem CREED (@Preshblem) reported

    @SkyHelpTeam My old address is in the address box. Not sure why as I don’t remember having sky at that address & also there’s no option to unlink from an old account under “My details” as your help page suggests. Where do I go from here?

  • Loobylucy Lucy Doyle (@Loobylucy) reported

    @SkyHelpTeam I’ve already done that and it hasn’t helped the issue. That also doesn’t cover our router needing to be restarted a few times a week. What do you suggest? We are quite a bit under the minimum guaranteed speed

  • lynnmckellar1 lynnmckellar (@lynnmckellar1) reported

    @SkyHelpTeam “help” we’ve just moved to Sky from Virgin (been with them 35+ year) the engineer came to fit the broadband/landline but the open reach engineer cannot get the Pit Lid off - will now be left with no services - who do I contact please?????

  • TomLilley20s Tom Lilley (@TomLilley20s) reported

    @SkyHelpTeam @BaronRum I can hear it too, it’s a sound issue, as if something isn’t connected right

  • MarkHamilton76 Mark Hamilton official (@MarkHamilton76) reported

    @SkyHelpTeam loss of Superfast internet in ME1 postcode area. Status checker tool isn’t working. Have tried the usual router reboot to no avail. Known outage?

  • dominic75994807 dominic (@dominic75994807) reported

    @SkyUK what's your customer service number, I've been trying to search for it for a while and can't find it and I'm getting fed up.

  • SpanielsSuper Super Spaniels (@SpanielsSuper) reported

    @SpringerSaint @SkyHelpTeam We left Sky because of poor service! They obviously haven’t improved!

  • 2047heather Heather Douglas 🗽 (@2047heather) reported

    @SkyHelpTeam Just got Sky today. Tried to watch catch up and box sets but message tells me to upgrade…but I am supposed to have these. Please help

  • KevinBonnick kevin (@KevinBonnick) reported

    @vernalscott @SkySports Exactly, you can’t defend one bad act by comparing it to another bad act that’s worse!

  • BaronRum The *** Baron (@BaronRum) reported

    @patrickscott363 @laurencec123 @SkyHelpTeam What’s up with the audio on sky golf? Commentators voices keep crackling! I’m here thinking it was my sound bar but no issues on other channels