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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 19: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 19% Wi-fi (19%)
  • 15% TV (15%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Tonypandy, Dalkeith, Blackburn, Hackney, London, Manchester, Croydon, Sutton, Glasgow, City of Westminster, Hammersmith, Welwyn Garden City, Harringay, Brentford, and Islington.

CityProblem TypeReport Time
Tonypandy Internet 35 minutes ago
Dalkeith TV 1 hour ago
Blackburn Internet 1 hour ago
Hackney Internet 1 hour ago
London Internet 1 hour ago
Manchester Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • iamsteezze
    🔰Steeze Trafford🔰 (@iamsteezze) reported

    Shameless Skysports. They’re never tired of being a disgrace

  • VRoonaldo
    Manchester United (@VRoonaldo) reported

    @KobiiBanks Now you know why I cannot stand Liverpool. They've quite literally become the laughing stock in PL within 12 months. Carragher can't still help himself. This clown and Gary Nevile need to be moved on from @SkySports

  • TyzaCamSA
    TC - Gooner (@TyzaCamSA) reported

    Thanks @SkySports would love to watch the on field stuff but no we have to listen to your ******* pundits. Someone needs to come up with a new way of watching. Sky Sports is awful.... #Skysports #Arsenal

  • JONBOYLITTLE
    Jon Little (@JONBOYLITTLE) reported

    Player interview mid game 🤯🤯🤯🤯 @SkySports **** off with it now

  • DegsyMoore
    Derek Moore 💙 (@DegsyMoore) reported

    Any chance of a refund @SkySports ? I paid to watch football, not a **** show 💩 #LFC #liverpool

  • LeftTranslation
    Left Wing Translator (@LeftTranslation) reported

    @Shane_Hands @SkySportsPL @SkySports Imagine most of his season was playing a deep lying mid in Amorims system, a guy you all told us was one of the worst managers ever

  • Cheds282519
    Cheds (@Cheds282519) reported

    @iRuntheshow1 @SkySports The list is very long if you want to go down that road.. Suttons made a career out of winding up everybody including constant insinuating of refs cheating “penalty to rangers” isn’t as funny when you personalise the refs

  • boodlesjw
    Jenna (@boodlesjw) reported

    @veryfathomer @SkyUK I complained but never got a refund. They just kept saying they’d phone me and then never did 🙄

  • CityBrigzy
    HB (@CityBrigzy) reported

    @AFC_Gooner_Mark @SkySports Poor lad. About to see your team on the edge of glory and souless father takes it away from him despite this could be his escape & downtime during a busy period. Shite.

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @SkySports I pay Sky to watch football not interviews while the games on. Do them afterwards. Terrible!

  • RyanMason149224
    Ryan Mason (@RyanMason149224) reported

    Who dressed around Keane and Mark Chapman for @SkySports Sunday? They look like they should be down the pub. #skysports #Newcastle #westham

  • carl_edwards85
    Carl Edwards (@carl_edwards85) reported

    @AFC_Gooner_Mark @SoloSion1909 @SkySports I will never understand why grown adults use words like this. The intelligence levels must be so low

  • _JPev
    𝓙𝓸𝓱𝓷𝓷𝔂 𝓟 (@_JPev) reported

    @RobGemmell1 @SkySports ******* ridiculous!!! Stop this ****, Sky.

  • AFCDan86
    AFC_Dan (@AFCDan86) reported

    @AdamWiddows @AFC_Gooner_Mark @SkySports Any final home game of the season being moved to Monday night is atrocious for fans... It's mainly down to awful scheduling of the FA Cup final taking up the penultimate Saturday of the season and it sucks for everyone.

  • johnbhur
    John Hur (@johnbhur) reported

    @SkyHelpTeam It gets better. Useless w*nkers. So basically they don’t offer support at all. Ridiculous

  • stevemor123
    Steve M (@stevemor123) reported

    @tedio74 @SkySports Anyone who got locked in that box on Derby day should never be allowed an opinion on football, ever again.

  • dubforest
    Keith - RepublicOfForest (@dubforest) reported

    @SkySportsNews Surprise surprise! Today is full of good news if you’re big6 - can’t help but feel cynical, all so sinister, reading this kinda of the news via SkySports all the time…

  • mrbreeny
    SOL Season (@mrbreeny) reported

    @AFC_Gooner_Mark @SkySports GCSEs are literally worthless your kid might not see this for another 22 years. Poor example sir.

  • ste081081
    Ste C (@ste081081) reported

    @SkySports Possibly the worst season in F1 history

  • GunterDice
    Gunter (@GunterDice) reported

    @ZaidBalll @SkySports so they told them it wasnt a goal but never said anything to us all season when we got robbed by the refs man i cant be arsed the with corupt pgmol

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports So what about all the decisions that have gone against Celtic? Awh yeah they don’t matter as don’t directly affect any other club. Celtic fans have been calling it out for years but were labelled paranoid or “always cheated, never defeated”.

  • AcMarygale
    ashley coates (@AcMarygale) reported

    @SkySports Need something unexciting to calm down from whirlwind of the weekends MotoGP.....

  • _nicks_tweets
    Nick (@_nicks_tweets) reported

    @SkyUK hi I need a email address I can contract you on. It looks like my number has been incorrectly associated with an account. Either the entire thing is a scam or someone has entered a wrong number. I would appreciate it if someone could help.

  • Albertprince75
    Sir Walter Really (He Can’t / Be Arsed) (@Albertprince75) reported

    @AFC_Gooner_Mark @SkySports Never heard of re-sits?

  • IntoThemReds
    Kopite306 (@IntoThemReds) reported

    @AFC_Gooner_Mark @SkySports If you win the league I sincerely hope he never forgives you.

  • AnthonySudworth
    Anthony Sudworth (@AnthonySudworth) reported

    @AFC_Gooner_Mark @SkySports *******... its 3 to 4 hours out of his day..at a potentially title winning game.

  • sumochops
    Sumochops (@sumochops) reported

    @Boyzeee7 @AFC_Monty_ @SkySports as usual Not even referring to Xavi "incident" With Viera on and Carragher It's why I don't pay you lot a penalty CALL OUT THIS BULLSHIT DECISIONS YOU UTTER ******* *******

  • Jean_Kerr84
    Jean Kerr. (@Jean_Kerr84) reported

    @HarbourLord @ScotlandSky @SkySports should sack Boyd for stirring up trouble against referees who are sent to the monitor to clearly see 👀 the foul!

  • AdamRedman80
    Adam Redman (@AdamRedman80) reported

    @SkySports Never been less interested

  • RobEllis1183719
    Rob Ellis (@RobEllis1183719) reported

    @SkyUK me Saturday. Still waiting. Funny how a new customer doesn't get charged £40. For someone who has spent approx £10k over the years with you, absolutely shocking treatment.