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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: City of London, Johnstone, Blackburn, Manchester, London, Hackney, Prestonpans, Glasgow, Hounslow, Grays, Bristol, Rochdale, South Benfleet, Brentford, and Alexandria.

CityProblem TypeReport Time
City of London Wi-fi 1 hour ago
Johnstone Internet 2 hours ago
Blackburn Wi-fi 2 hours ago
Manchester Internet 2 hours ago
London Internet 3 hours ago
Hackney Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MurphD100
    Tank (@MurphD100) reported

    @ECB_cricket love cricket but The Hundred is absolute dross. Why would you pay £40 for this meaningless franchise nonsense. If the crowds are down 20% this year it will only get much worse. @SkySports

  • Whizum
    Ben ✝️ (@Whizum) reported

    @SkyHelpTeam can you help me?

  • therandompundit
    The Random Pundit (@therandompundit) reported

    @SkySports Being turned god awful and then being sold for pennies on the pound.

  • funto_peter
    Funto Peter (@funto_peter) reported

    @FabrizioRomano 29 years old going for £75m and everywhere is quiet. If this was Manchester United, Skysports and all other media outlets would write the transfer fee in Euro just to have a higher figure and the narrative would be "it's a bad business." This is how you know that Manchester United is bigger than them all.

  • AustinChild3
    AC3 (@AustinChild3) reported

    @GrazaWhu @Only1Tozima @SkySports Have you opened your mind to the possibility that more money for member organizations might not be such a bad thing?

  • grahamroper33
    Graham Roper (@grahamroper33) reported

    @ATLiverpool_ @markmcadamtv @SkySports Ridiculous we have lost kanote robertson trent other defenders are injured or crap we need defenders urgently

  • AaronLinstead
    WatchAaron (@AaronLinstead) reported

    Has anyone else been having really bad customer service from @SkyUK in the last few months? They’ve given me mixed information, false advertisement on their products and their specialists aren’t helpful at all. My Dads had issues recently too - wrong info, no applying deals etc.

  • ellakerris
    Stuart Williamson (@ellakerris) reported

    @SkyUK if I can prove that your ****** internet drops out multiple times a day can I cancel my contract?

  • KingselehSzn
    Danny (@KingselehSzn) reported

    @villaleebs @SkySports Yea, I do have a problem with the way it was floated but throwing away the baby and the bath water has never been the way to go. I think it should be revisited.

  • Leanne09585967
    Leanne (@Leanne09585967) reported

    @SkyUK twice this weekend a sky thank you from us screen has come up and I’m having to shut it down completely to restart. Why?

  • forex_fire_
    Forex_Fire_ (@forex_fire_) reported

    @NUFCNews24 He already sold lol thisbproves this page is full of **** its confirmed on skysports i bet this quickly gets deleted and replaced with the sold post you complete whopper

  • GarethKerr14
    Gareth Kerr (@GarethKerr14) reported

    @SkySports What is this ****? Lol

  • PackmanScouse
    lifes a ***** (@PackmanScouse) reported

    @SkySports Absolutely nothing going to a awful club with a terrible fan base

  • SamuelJ72317235
    Samuel James (@SamuelJ72317235) reported

    @snookerfan123 @MillwallDan85 @SkySports Respect mate 👍. We did come down twice midweek because the electric went out, lol.

  • Kev043
    Kevin Hawkes (@Kev043) reported

    @MatchroomPool Why did you take pool events off @SkySports? The streaming experience for WNT on a tv is terrible! a real step back for the sport we follow. Take this on board please. Make it better for fans.

  • NicoJohnson75
    Nico (@NicoJohnson75) reported

    @SkyHelpTeam I have given up on your AI online help system! No mobile signal in the BH19 area for weeks. Hundreds of residents complaining. Support worker here needing to make phone calls to keep clients safe, I cannot get through to you for any support! Help!

  • SamBrow74823937
    Sam Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SamBrow74823937) reported

    @Trafordtimes @Jaggodc You’re the liar, Skysports never said Rashford was getting the #10 shirt back. You must be ******* desperate for clicks.

  • McmCol
    col mcm (@McmCol) reported

    @Celticnewsnow @ReadCeltic I cant believe this imbecile has a job with skysports , nothing better when he stops speaking and that look on his face where he knows hes forgotten what he's talking about so just says eeeerrrrrmmmm till he remembers Who gives a **** what this muppet thinks

  • JstKasper
    Kasper (@JstKasper) reported

    @SkySports I thought Sepp Blatter was the worst we could get, but here we are

  • diman_84
    Dzmitry 💙💛 (@diman_84) reported

    @SkySports **** you Gianni

  • bob87722426
    MagpiesArmy (@bob87722426) reported

    @SkySports What could anyone offer you to **** off with the made up stories?

  • JasjeetMalwa
    Jasjeet Malwa (@JasjeetMalwa) reported

    @JohnMan69707499 @Andypercival8 @SkyUK ******* retard

  • Arbygh
    Arby (@Arbygh) reported

    @Emzz715 @SkySports Shut up with the rest of your glory hunting supporters. The food chain put in place by the red cartel is the reason why those greedy players all went to Manu. Stupid 🤡

  • zapaz66
    zapaz (@zapaz66) reported

    @wuds100 Who pays for skysports news these days? I rarely watch it, just when I'm flicking past. It's terrible, I'm surprised it's still going.

  • tommyknocker67
    Tommyknocker67 (@tommyknocker67) reported

    @gavsuave @SkySports @PoliceScotland Poor flower you must be traumaised away and lay down

  • ScottBraddick
    Scott Braddick (@ScottBraddick) reported

    @WilliamFor68511 @SkyHelpTeam Yes, because I went on your post about a sky technical issue, your photography and your interaction with a codeian to make really rubbish comments. Leave trolling to slightly smarter people, ones with iq’s above 55.

  • LOUlSB2B
    louis (@LOUlSB2B) reported

    @SkyHelpTeam i’ve got a new iPhone and activated the eSim but when i’m trying to get my old number back it’s saying i’ve got 2 active SIMs? i’ve rang up customer service and they’ve told me to leave sky then rejoin and that will get rid of the old sim? why can’t you just do it?

  • DaveWestend
    Westend_Dave (@DaveWestend) reported

    @SkySports Wtf kind of headline is that

  • NorthShoreFace
    Shakamoto (@NorthShoreFace) reported

    @SkySports Well he's just been told to go **** himself by UEFA and CONMEBOL so there's that 👌🏼 ****** baldy whopper.

  • Msenior89Senior
    Mark senior (@Msenior89Senior) reported

    @SkySports could you please stop panning to the crowd or players sat on a bench during rugby league coverage. We keep missing action whilst this is happening. Coverage this year, especially camera work had been absolutely dreadful! Magic weekend was terrible and its not improving