Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (12%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Reading, Saltcoats, London, Bristol, Islington, Glasgow, City of London, City of Westminster, Oldham, Jarrow, Bradford, Croydon, Hounslow, Newham, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Phone | 14 minutes ago |
|
Saltcoats
|
TV | 35 minutes ago |
|
London
|
1 hour ago | |
|
Bristol
|
Wi-fi | 2 hours ago |
|
Islington
|
Internet | 3 hours ago |
|
London
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Marks (@KirstyCodes) reported@SkyUK how to lose a customer in less than a week 1. Miss sell a package because they can’t get that broadband 2. Cancel the broadband on the day of new install 3. Charge them more money for a less speed broadband I’m off to a competitor 🤡
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Charlotte Murphy (@wheelzonfire) reportedIs there any issues with sky stream @SkyUK ? It keeps freezing and sound going quite a bit the last day or 2.
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André Carini 🏴🇮🇹 (@ACWDarts) reportedFair play the sky fibre is absolute ****… only getting 19.8mbps can’t even load a 1080p YouTube video on the tv. The website/help desk is ******* ridiculous. Well done @SkyUK @SkyHelpTeam 👏👏👏
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Matteo Littarru (@MLittarru) reported@SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.
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James Lowe 🏴 (@James_mufc19) reported@SkySports He’s a idiot Get rid off him
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Jordon Pope-Stannard (@J0rdon987) reported@SkyHelpTeam getting hung up on a phone call by your representatives is great. Your agent put me back into contract without my consent and now you want £300 for me to leave after he said I would not have to pay to leave. Who can I speak to who won't hang up on me about this.
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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Radio Red (@RadioRed77) reported@Scolmj @CFB_Pat UK broadcasts do not do this, the retard shows an American broadcast of an English league to prove English broadcasts do something they 💯 do not. I watch a lot of football on Skysports & TNT and it a small red card graphic.
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SAINTS442 (@saints442) reported@SkyHelpTeam had a call from someone from sky trying to hard sell me sky movies and was quite belligerent and then hung up. Want to make sure not a scam. Tried ringing but spent 30mins trying to find a help desk number
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ReneeB (@GoldingsRenee) reported@SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"
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Séamus 🇮🇪☘️🏋️♀️🦍⚽️ (@YourAulDol5v) reportedI switched over to the Formula One TV channel from Sky Sports Main event on my fully legal streaming service, and it’s like watching Formula One growing up, no digital prostitutes #F1 #skysports
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Sarah-Jane Lee (@Soodge) reported@SkyHelpTeam customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!
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Jan Army Brat 🇬🇧 🦖 🎗️ (@BratArmy) reported@QcWynter @SkyUK @SkyHelpTeam Oh wow good job it didn’t do any more damage.
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RedEndMU (@RedEndMU) reported@IvXv @UnitedStandMUFC @SkySports They have no European football and players on high wages ? They fall into psr problems meaning they need to make money by selling players ?
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JB🇺🇸 (@19Defender86) reportedApple’s @F1 feed is atrocious. I swear it’s made me lose interest in F1 this season. The on-screen talent is lacking. Just not polished and they look like they are reject journos from Paris fashion week. @SkySports feed is ace. Too bad you can’t do replays in the US #Monaco
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touhami jilali (@jilali_touhami) reported@Zuffa_Boxing @SkySports @paramountplus Max just be inventing **** up
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marion boyle (@marsboyle) reported@SkyUK all I want is to cancel talk there's no link to do that n nowhere to view package WiFi details
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Mumo UTD (@mumo_utd) reported@SkySports I used to hate Gary Cotterill after the Erik ten Haag incident. But to be honest, the guy has passion. Kudos man
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General_Melchett (@General_Melched) reported@SkySports So glad i don’t watch F1 anymore. It’s got **** all to do with racing anymore.
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Cup Dispatch (@cupdispatch) reported@TheSunFootball @SkyUK After only eight minutes, Germany were already 2-0 down. The dream seemed over before it had even begun.
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Tee (@mkenyaflani) reported@SkySports @jwriddle_ Not available in my region ....and I'm like wtf
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Andrew D. Piera (@AndrewPiera) reported@F1 got to say, the new broadcast on @AppleTV is terrible. Don’t watch anything like to skip through the talking heads. @SkySports please come back!
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LittleMomma (@dmborella) reported@SkySports Please find a stylist for @MBrundleF1. He wears the same combination of clothes every race weekend! Please help this man!
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✞ (@Doda101010) reported@totalBarca @SkySports not bad at all the only thing i think its his salary may be high and probably arabia is behind him he is a player that sells a lot
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julian daniel (@viewfromthetrev) reportedThomas Tuchel seems to have an issue with Jude Bellingham. #England #WorldCup #SkySports
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Rusty 🇮🇪 (@Rusty462286) reported@_SonOfTheDesert @SkySports You've got small penis issues
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manishR (@amrish1304) reported@SkyUK @SkyHelpTeam @Ofcom Dear Sky please update or recall your sky max hub routers as they are really not great.compared to other wifi 6 routers on the market from other providers this is by far the worst.and for the price you charge you are not cheap either
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Connor McCurdy (@MccurdyCon80361) reported@Zuffa_Boxing @C4CHEV @SkySports Omg zuffa are really the worst promoters. They showing highlights of a fight he lost nearly every round
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Nico O’reilly (@niczz33) reported@SkySports One bad result doesn't erase years of progress. The real test is how England responds in the next game.
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Jeremy (@jeremyideal) reported@SkySports I'm bored already. The constant media crap. Who cares? Wait for the game and find out. And whoever isn't picked, we don't need a 60min piece on why he wasn't picked, and what we're missing.