Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 12/05/2025 04:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Larbert, Hammersmith, Newport, Halifax, Hackney, Cardiff, London, Birmingham, Bideford, Blackburn, Rotherham, Crawley, Blandford Forum, Cleckheaton and Dublin.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomLarbert TV
United KingdomHammersmith Internet
United KingdomNewport Wi-fi
United KingdomHalifax Wi-fi
United KingdomHackney Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ElnascabL Smith (@ElnascabL) reported

    @CricketFieldEnd @ClaretXtra @SkySports Andy Carroll doesn't seem so bad now

  • Wayne_MCR Wayne (@Wayne_MCR) reported

    @SkyHelpTeam are your services still down? Unable to call anyone.

  • RowdyRacingTips Rowdy Racing Tips (@RowdyRacingTips) reported

    Every single time something as horrible as this happens we have the likes of @SkySports zooming in on the area. What camera men do you ******* hire for this job??? Streaker on the park tho it’s gone off in a second. ******* shameful.

  • Kazza6 Mumcorkster (@Kazza6) reported

    @SkyHelpTeam Hi, it’s Sky Q, I did ring about it and was told a signal would be sent to our box but nothing has changed

  • ClaretMike24 HanoverUSAclaret (@ClaretMike24) reported

    @ClaretXtra @SkySports He’s terrible. I hope we’re looking higher than that!

  • FROZ3NP1ZZA karis rosaria🦎 (@FROZ3NP1ZZA) reported

    @TatumXSpence @SkySports i hate it, it’s awful

  • YIDO_94 Yido-94 (@YIDO_94) reported

    @THFCReports @SkySports £20m down the drain

  • c_woodgate93 Charlie Woodgate 父 (@c_woodgate93) reported

    Christs sakes @SkySports don’t bloody zoom in on the medical emergency ffs

  • amijustacynic Amijustacynic (@amijustacynic) reported

    @itsconjohn @SkyHelpTeam Same issue here. Tried three times to reconnect but with no success. Then turned off box but still no joy. So, so annoying !!!!

  • ChappersLTFC 💙 UP THE HATTERS! 🧡 (@ChappersLTFC) reported

    @SkySports apologies for any bad language you may have heard. No one cares. @SkySports a fan requiring medical attention in Blackburn - sky camera zooms in. Sort your cameras out and maybe train the operator to show a little respect you absolute clowns! #EFL #Championship

  • CLegg_24 Callum Legg (@CLegg_24) reported

    @SkySports This is @BertyGardner down tiger turf

  • oldparkwood Dan Hardy (@oldparkwood) reported

    @ClaretXtra @SkySports He’s ****! 😫

  • Danharg04 Daniel Hargadon (@Danharg04) reported

    @brfcsdotcom @SkyFootball @SkySports They’re a joke! Could help but state how tough our next 6 games are when we were winning. I don’t get it!

  • BenTorode4 Ben Torode (@BenTorode4) reported

    @Chr15PG @SkySports 1 of the main things I'm thankful for being back in the PL for is not having to listen to him. So bad

  • TatumXSpence ts🇸🇮 - ramona flowers stan (@TatumXSpence) reported

    sky zooming in to that, what the actual **** are you achieving. have some respect. @SkySports

  • Chr15PG Chris (@Chr15PG) reported

    @MattyHC5 @SkySports He’s awful

  • Chr15PG Chris (@Chr15PG) reported

    @george4a7x @SkySports Absolute awful commentator

  • BFCDanny1 BFC Danny (@BFCDanny1) reported

    @ahilton311 @Rovers @SkySports Said it before, props to the staff. Poor from sky.

  • kenna32 Kenna (@kenna32) reported

    @smoggy1984 @SkyHelpTeam Broadband is absolutely crap in this country. They don't care

  • OscarBantorius9 Andrew Henderson (@OscarBantorius9) reported

    @SkySports don’t zoom in on the bloody situation happening tonight! Was bad when @BBCSport done it when eriksen was unwell!!

  • raybyam Byamukama Raymond (@raybyam) reported

    @Jon_Chalk1 @agbawoxxx @SkySports But they have the right to show the bad thgs and not restricted

  • stu_lighty Stuart Lightfoot (@stu_lighty) reported from Peopleton, England

    Why do Sky keep going back to try and see person in the crowd having a medical emergency? @skysports

  • TimDYo TimDYo (@TimDYo) reported

    @brfcsdotcom @SkyFootball @SkySports Sky keep replaying and talking about the "possible offside" during Gallagher's goal despite also admitting that it was never offside because the Boro player kicked the ball. 🙃

  • mattalderton3 Matt&Kelly Alderton (@mattalderton3) reported

    @BenTorode4 @Chr15PG @SkySports Awful!

  • fantasticfoxy Sweet Caroline 🙃 (@fantasticfoxy) reported

    Take. The. Camera. Off. The. Incident. @SkySports

  • kenna32 Kenna (@kenna32) reported

    Time to go to ofcom about this awful @SkyHelpTeam broadband. It was off for nearly a month. They sort it, lasts two weeks and problems again. On off, on off, on off, on off . Fuming . Not good enough

  • jack_gibson48 Gib (@jack_gibson48) reported

    Why are @SkySports zooming in on the medical emergency in the crowd at the Blackburn game? What possibly makes someone see that as a good shout🤯

  • matty__jeff Matt Jeffries (@matty__jeff) reported

    @SkySports zooming the cameras in on the medical emergency in the stand???? Jokers

  • tezvalli Tez Valli (@tezvalli) reported

    @EFL and @SkySports really need to have a word with the camera man zooming in during a medical emergency shocking!

  • MattRayns Matt Rayns (@MattRayns) reported

    Is it @SkySports or @EFL responsible for the cameras and images shown on TV?? Someone obviously seriously ill and in need of help and if you've got someone watching the game who knows that could be a member of their family's season ticket seat..... *******. Have a word.