Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (52%)
• Wi-fi (17%)
• TV (13%)
• Phone (10%)
• Total Blackout (6%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Batley, Edinburgh, Oldham, London, Malton, Halifax, Huddersfield, Ferndale, Birmingham, Swindon, Tamworth, Barnet, Canterbury, Caerphilly, and Southwark.

City	Problem Type	Report Time
Batley	Internet	16 minutes ago
Edinburgh	Total Blackout	22 minutes ago
Oldham	Wi-fi	39 minutes ago
London	Internet	45 minutes ago
Malton	Internet	53 minutes ago
London	TV	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark McConville (@Markaccus) reported 4 minutes ago

  Commentary is ******* awful, even by @SkySports standards, and the coverage in general seems amateurish. #nufc

• 
  Stephen Clarke (@StephenLeeds79) reported 10 minutes ago

  Really regretting switching from BT to @uksky broadband. Sky app says 800+Mbps to the hub yet I’m getting 10.8mbps in the living room and 0.87 in bedrooms! BT gave us reliable speeds throughout. Sky can’t send an engineer until 18th September!! @skyhelpteam any help??

• 
  scott mckenzie (@scottmckenzie9) reported 12 minutes ago

  Hey @SkySports why is the commentator saying mikey moore scored his first goal for #Spurs ? He's scored in European competition for us. Poor again from you guys.

• 
  Matrix citizen (@Avilla2022) reported 18 minutes ago

  @villareport @SkySports ridiculous to bring another player just to loan out becuse unai doesnt want to use.... crazyyyy. honestly we are a joke. PSR is an issues but Villa does some retarded business every window

• 
  Rhys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tech_Guy_UK) reported 19 minutes ago

  £24 with sky stream. Loyalty never mattered did it? Loyalty doesn’t matter @SkyHelpTeam I don’t expect a ground breaking deal but to go up from one offer of £37 to £41 then there is some serious issues in your teams. Oh well 👋🏻 #sky #scam #tvdeals

• 
  GW (@GGWilliams72) reported 19 minutes ago

  @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  DA (@dan1992_dan) reported 20 minutes ago

  Btw who are these commentators, dull as ****! No craic in them #skysports #carabaocup #nufc

• 
  Eddie Crouch (@EddieCrouch) reported 21 minutes ago

  After 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?

• 
  Kevin Delaney (@KevinDe30315301) reported 21 minutes ago

  @SkySports Sky sports your pure crap

• 
  Risky 101 (@RiskkyOne) reported 23 minutes ago

  @joshuap_avfc @villareport @SkySports Hopefully it’s with a purchase option or obligation otherwise is a problem again

• 
  Barry Davies (@BLD93) reported 25 minutes ago

  @Sacha_Lord One of the biggest problems is the ridiculous amount of money @SkySports and @TNTSportsBR charge. Pubs in my area are being charged in excess of £900 per month for both channels. That needs to be capped for a start off.

• 
  1962KI (@1962KI1892) reported 27 minutes ago

  @DanLang12 @SkySports All the commentators have been so bad recently, ignore Newcastle and just talk about whoever we are playing.

• 
  phil webster (@philvgr81) reported 31 minutes ago

  Are all sky plus commentators this bad or the 2 times we been on their this season just had bad ones #swfc #skysports

• 
  GW (@GGWilliams72) reported 32 minutes ago

  @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Tony Hardy (@hardyad_tony) reported 34 minutes ago

  @SkySports watching the York v Leeds Superleague game on + and the picture and sound quality is awful. For money I pay to subscribe and the fortunes you take I expect better!

• 
  Jon england🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jon01039494991) reported 35 minutes ago

  @SkyHelpTeam sort ya ****** football coverage out how ******** can sky sports + be lagging and 2 minutes behind u wankers people pay good money for sky sports n can’t even be arsed to make it reyt

• 
  Steve (@sclats01) reported 37 minutes ago

  @SkySports absolute **** stream for the Tottenham game tonite, it’s 1990s quality. Bullshit backwater stream on + not even on the main uhd ffs

• 
  Steven Fitzpatrick (@stevofitz) reported 38 minutes ago

  @steevi1da @SkySports I thought it was just my stream. Embarrassing that we pay for Sky Sports and this is the service. Genuinely, a dodgy stream would have been better.

• 
  Dale Sanderson (@dale_sando) reported 39 minutes ago

  @PureWrecsam @SkySports Fair play. No issues here then 👍

• 
  Steve Bunyan (@SteveJBunyan) reported 43 minutes ago

  @StanCollymore Totally agree Stan, all these social media wannabes on Talksport, Skysports etc. I’ve had enough of it. I switch the TV/radio off now when these ***** come on. Mind you some of the ex footballers are trash too. Jamie O’Hara, Bent, etc absolute garbage

• 
  .Bob🐺 (@BlackCountryBob) reported 45 minutes ago

  @originalbainzey @SkySports Yep, they amount they charge it’s piss poor crap

• 
  Mikel Supreme (@Otees13) reported 46 minutes ago

  @gunnerpunner Notice how fast @Carra23 has dropped his anti Chelsea crap Now his buddy is managing them he’s suddenly clapping @SkySports I’d be embarrassed but I know you don’t care

• 
  Kel🖤🤍🖤🤍 (@Ke11111y) reported 47 minutes ago

  @LJDundas @SkySports Probably got in trouble when someone shouted Isak you’re a ****.

• 
  mags (@magsy12) reported 47 minutes ago

  @SkySports Are the commentators in the ground. ? Sound is awful and crowd noise turned down. Sounds so false. We pay so much for cheap presentation like this. #nufc

• 
  Mark Byrne (@MByrne94406) reported 47 minutes ago

  @PureWrecsam @dale_sando @SkySports And she’s now deleted it, probably because it was a simple solution and she felt stupid.

• 
  fidget (@fidgetsfive) reported 48 minutes ago

  @tazandmurray @SpeedFreaks @usatodaysports **** that ****. Skysports is hideous.

• 
  Richard Adams (@Dubbsisrich) reported 51 minutes ago

  @SkySports How ******** have Chelsea turned a profit on this horrible bastard? Dogshit footballer who thinks he's a tough man. Fingers crossed someone irons him out this season 🤞🏼

• 
  James (@JMS78) reported 56 minutes ago

  @F1shyBob @SkySports Honestly had to turn sound off and watch on mute. God help us if he ever volunteers for Samaritans

• 
  Achilles (@TonySpurano) reported 58 minutes ago

  This SkySports coverage reminds me of how much I disliked Paul Heckingbottom. Remember when he was critical of the referee for stamping down on their time wasting at WHL when he was Sheffield United manager?

• 
  Steaky 🥩 (@Steaky82) reported 59 minutes ago

  @SkySports Just a **** Chris Wood, probably won’t stop them going down