Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (17%)
- TV (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Motherwell, Hounslow, London, Newcastle upon Tyne, Barnsley, Milton Keynes, Derby, Horsham, Dartford, Bristol, Bradford, Duns, Stoke-on-Trent, Hackney, and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell
|
Phone | 32 minutes ago |
|
Hounslow
|
Internet | 48 minutes ago |
|
London
|
Total Blackout | 1 hour ago |
|
Newcastle upon Tyne
|
Total Blackout | 2 hours ago |
|
Barnsley
|
Internet | 3 hours ago |
|
Milton Keynes
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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George Green (@GeorgeAGreen) reported@HammersHubWHUFC @SkySports Should have got the 24 year old Parrott but it seems the market stall spiv way of dealing in the transfer market practiced by the Porn Dwarf has not gone away since he stepped down.
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Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported@Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .
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Jimi Clownshoes™ © ® (@jimiclownshoes) reportedGod I wish I was there... **** @SkySports
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jamie Thomas (@thomas_jam87338) reported@SkySports Footballs back did it really go away it never ends these days technically it started in England two weeks ago, I suppose it starts tonight for all the armchair tv fans.
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Smokin Joe 𓅪 (@wutenderman) reported@SkySportsNews @SkySports ……. Why does everyone pay extortionate fees to your shower of **** coverage of the @EFL when you put **** on like this !!?? The #wba player in the image doesn’t even play for us anymore . #pathetic
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Arsenalmav (@arsenalmav) reported@SkySports They'll spend hundreds of millions more to try and cheat their way out of trouble. "Amazing" Pep did it for 10 years. Bald fraud
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Ian Sarginson (@Sargy7) reportedWas with @SkyUK for 25 years. I left due to their prices being so high and continually going higher. I sent their equipment back but apparently it arrived a day late and they want to charge me over a hundred £. Absolute greed. I will never go back now
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barry toms (@TomsBarry) reported@SkySports I’d rather microwave my brain thanks 👍🏻 Can’t believe this crap has been renewed
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🏆 (@havertzgoon) reportedIan wright one of the worst pundits I’ve ever heard. Clear bias for Arsenal but also talks no sense @SkySportsPL @SkyFootball @SkySports never let him on your panel again he’s dogshit
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Steven Gallagher (@stevenkyle_sg) reportedWhat a joke today from @SkyHelpTeam and @WeAreOpenreach you should be ashamed utter joke of a service
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Regular__John (@Regular__John1) reported@Sargy7 @SkyUK I once sent equipment back to @skyuk, got an acknowledgement, then they sent me a bill saying i still hadnt returned it. Will never use again.
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Scarlett’s Movie Musings (@ScarletCinema) reported48 minutes into another call about the same issue with @SkyUK and have pretty much lost the will to live. Absolutely fuming at the inability of staff to accurately confirm details and take necessary action before we even talk about the patronising manner of the first contact.
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Mick Kearney (@MickKearney7) reported@TheClubLiveTw @SkySports This tool makes sn idiot of himself every summer with his predictions🫣
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Gary H (@gjh1970av) reported@TheClubLiveTw @SkySports We shall see , Unai couldn't help Sancho because he wasn't good enough, think Garnacho is good enough but it's whether he's motivated and wants it
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PaddyWaccoe (@PWaccoe) reported@TheVinny73 @SkySports Great wasn’t it, bet you’ve never seen owt like that before
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peter lockett (@LockettsPeter) reported@RedorDead07 @SkySports Never we won’t have any players left soon!
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Chris Hall (@rub5ter) reported@SkyUK I have spent two hours trying to reduce my mother’s TV package. My mother has dementia. My mother has been a sky customer for over 30 years. I logged on to her account online but of course you can’t reduce your package on there adding more cost ….. no problem. Shameful!
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ᴢᴀʏɴ ᴀʟ-ʀᴀʏʏᴀɴ 📿🪬 (@scanty_szn) reported@Blue_Footy @SkySports I never get excited when I hear Italian clubs want a player .. those mfs players are like baby diapers that you can buy for a cent or a dollar
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G (@superkaren2000) reported@SkyUK please can you help me my internet doesn’t work tried to contact customer service but it’s impossible to get through
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KingMo (@_arunkhadka) reported@TheClubLiveTw @SkySports This is exactly why I don’t subscribe or watch this stupid show.
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simon foster (@shymon99) reported@skyuk Wow your customer service is now appalling..... How do I make a compliant... Including complaining about the cancellation team
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Stevie (@stevenjh1821) reported@colonbarbarian @virginmedia @SkyUK I got a deal of them via email a few years back. Gigabyte sports movies there hole package for £60. Then my bill came in around 190. They tired to get out of it by saying I never accept it. About 6 hours on the phone and they finally said they where.
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mark holt (@MarkMarkholt8) reportedFfs as if @SkySports still have that god awful GOAT song for their premier league coverage. Republica/tinie tempah the good old days
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Twinny42 (@Twinny421) reported@SkyHelpTeam We know you are a very professional company who would never cheaply answer our queries with pathetic little automated messages as opposed to having to speak with "customer service representatives" who are clearly from other planets and have never heard of English ;)
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Jordan Jones (@ButchersArms23) reported@SkySports Nobody watches this **** anymore surely ??
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H benno (@hbenno6) reported@SkyUK are the worse provider in the world. Customer service is none existent
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Glaspark (@Glaspark) reported@Sargy7 @SkyUK Blame it on the courier service. It'll be old equipment anyway.
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Ian G (@GprodIan) reported@Sargy7 @SkyUK I did 15 years, I got treated poorly after cancelling after having to take their sky stream product. They hustled me to return the equipment for weeks but I put in an official complaint. They stopped hustling and acknowledged they received the equipment. Royal mail equally bad.
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Benjamin Slack (@ben_slack28) reportedI recently cancelled my @SkyUK package. They sent me a survey to complete: about joining Sky. Indicative of why I left. Low effort. Poor customer service. Out of contract cancellation is a con. And the user interface of the tv platform is terrible.
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Laura Campbell ❤️ (@LCampbell1985) reported@Sargy7 @Niconelove @SkyUK You get all the info when you cancel. 3 weeks is a long time to return something. I’ve just done it myself so I know the process!