Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Southwark, Dublin, Basingstoke, City of London, Croydon, Ilford, Newcastle upon Tyne, Paddington, Birmingham, Derby, Hammersmith, Peterborough, City of Westminster, Glasgow and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
TV | |
| Preston |
Total Blackout | |
| Southwark |
Internet | |
 Dublin |
Internet | |
| Basingstoke |
Internet | |
| City of London |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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lummy316
(@lummy316) reported
@SkyHelpTeam Same nonsense I’ve had for the last several years with q, constant disconnections, can’t find internet, reboot router, all the same nonsense. Only sky q has issues with my broadband connect, every other connectable device has ZERO issues. Absolute joke.
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lummy316
(@lummy316) reported
@SkyHelpTeam I think you lot should be paying me for having sky q, I seem to be doing a sky engineers job, as I seem to spend more time fixing and resetting the damn thing constantly, rather than being able to watch it. Biggest load of garbage ever.
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Bill Reilly
(@BillReilly1) reported
@SkyHelpTeam @lummy316 Hey SkyHelpTeam are there issues atm? My Sky Q is reporting no satellite signal loading pictures, reboots not helping, pictures in and out, SkySports HD showing in SD!
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Football observer
(@obsoffootball) reported
@davidowen24 @TTaylor_LFC @SkySports If you are happy with that performance who am I to argue but I think he’s underperforming. Very selfish on the ball and since Lovren isn’t there to drop him to work, his game has gone down hill massively.
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Allan King 🏴
(@AllanKi22269349) reported
@SkyHelpTeam My sister in law lives about 20 mins away, she is also a Sky customer, I’ve told her to contact yourselves but it usually her husband, my brother, who deals with that side of things but she’s going to try !
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Andrew Shears
(@AshearsShears) reported
@SkyHelpTeam Hi, thanks for the link, it does show the Engineer booked for today, but It was a no show. Customer Service told me the appointment had been cancelled. So assume the fix is still in progress?
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Coatbridgebhoy
(@Coatbridgebhoy1) reported
@_lippylipez_ @ScotlandSky @SkySports Bbc just as bad . For a company that relies on tax payers money they have mccann thompson and dodds all EBTs working for them
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Samuel Ogunmefun
(@samiegbasky) reported
@GaryLineker @Arsenal Really, top half my foot. Wait until all our players gets back to full form, then you'll come back to say something different. The press never give @Arsenal the respect we deserve, but we always make ya'all eat ya words. #AFC #ARSNEW #SkySports
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Gord
(@gordog2266) reported
@neilTheMagpie @SkySports Waiting with baited breathe mate I've got to hear this idiot defend that rubbish
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ѕaм ledgerwood 🥾🌍
(@The_Ledgerwood) reported
@SkySports are your commentators on drugs. The whole performance has been just as awful, yet again. #MNF
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MBE **** Mcburnsie 🚖🍾🚖
(@mcburnsie) reported
@neilTheMagpie @SkySports looking forward to it never bothered before
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NathanLewis
(@NathanL68388590) reported
@paulcoleton @SkySports Then not mentioning that is wrong, mentioning this incident is not wrong
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Paul Anthony.
(@PaulAnthony1892) reported
@d_butts29 @SkySports I was one out well never score twice in a game atm..
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CamWakley
(@WakleyCam) reported
@eddie_2610 @LFC_Dylann @SkySports Doesn’t matter which team they support.
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James Elliott
(@greenkeeper180) reported
@SkySports Hey nice to see the players keeping their distance after scoring!!! Unbelievable, why is why do we bother . The Referee should be reminding them , na dont bother , no one cares. Poor.
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ReeceQPR 🏴
(@Boothreece92) reported
@SkySports This made me laugh. Fury all day long. Too too good for him. Either way if its a tactical boxing match fury wins or a brawl fury wins. Last time joshua tryed a brawl he got put down twice oh and lost. And you don’t want to be in a tactical boxing match with fury 1 winner 👌
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lummy316
(@lummy316) reported
@SkyHelpTeam Done all this before, makes no difference, works fine for a day or so, then same thing all over again. Getting pretty fed up with it now. Honestly read to get rid of the full package, ridiculously high cost for such a poor quality setup.
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Bill Reilly
(@BillReilly1) reported
@SkyHelpTeam That's not much help I've rebooted the box three times and comes back exactly the same. No satellite signal but then pictures appear on BBC HD with settings still saying no signal! Then after 30 secs goes off again, then repeats over and over 😠
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NUFC ENGLAND
(@Bradders4711) reported
Anyone else’s picture for the footy keep going into slow mo, almost stuttering. #skysports #nufc #afc
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Popcornography.
(@P0pcornography) reported
@SkySports @SkyFootball There's no place in football for this, wtf is wrong with people
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Steve Wallwork
(@stevewallwork) reported
@gallowgate_pete @SkySports I never watch the build up or post match. However, I’m waiting to hear Bruce tonight. I hate to hear his voice, but tonight I’m making an exception just to see the depths he plunges to. #BruceOut
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James Walters
(@Jameswalters196) reported
Have these pundits on #SkySports watching the same game as me it was total shite from #nufc no change we will go down with this fool in charge
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Ed (FPL)
(@ChampManFPL) reported
@Axcrazy1 @tfalex1892 Ashley is the problem not Bruce. Shearer said the same in his Athletic column the other day, Gary Neville said it on Skysports, it isn’t a stupid comment. If over the next 5 games we don’t get points, I’ll say we need a change.
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Daniel Wood
(@dan_wood93) reported
@SkySportsPL @SkySports Can't help but feel in 20 years this time this clip will feature in a @Crap90sFootball equivalent
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neilB
(@neilTheMagpie) reported
How many people are simply putting up with all the analysis crap on @SkySports just waiting for the words of wisdom from cabbage features?
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Andrew Shears
(@AshearsShears) reported
@SkyHelpTeam Not exactly, only that Openreach have 3-5 days to complete the fix. If it goes to Friday, that will be a whole week with no broadband.
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Ian Macfarlane
(@IMac_50) reported
@MNF @SkySports it must be time to break up the front 3 for Liverpool, draws are just not good enough, they are a shadow of what they were in the last two seasons. So poor against Utd. Specifically Salah is becoming predictable and Firmino has been missing for a while..
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Allan King 🏴
(@AllanKi22269349) reported
@SkyHelpTeam My sister in law lives about 20 mins away, she is also a Sky customer, I’ve told her to contact yourselves but it usually her husband, my brother, who deals with that side of things but she’s going to try ! She is also shielding !
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ۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗ Ismaila Soro* CSC 🏆
(@DBestseventy2) reported
@talktomeless121 @CelticFC @SkySports Impromptu press conference destroying what was said 6 days ago? His press conference in none of the Celtic social media platforms. This has never happened.
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Virus remedy
(@RemedyVirus) reported
@SkySports United manager sucks