Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 7: Problems at Sky
Sky is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hackney, Barnsley, Croydon, Brentford, London, Bradford, Normanton, Wilmslow, Rochdale, Greenock, Reigate, Enfield Town, Wednesbury, Harrogate, and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 16 seconds ago |
|
London
|
Internet | 3 minutes ago |
|
Henlow
|
Internet | 4 minutes ago |
|
Hackney
|
Internet | 13 minutes ago |
|
Barnsley
|
Internet | 17 minutes ago |
|
Croydon
|
Internet | 17 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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RamsFan (@RamsFan666) reported@charlieldrv @SkyHelpTeam Had the same with our full package, sky fibre coverage of Pompey vs Rams.. skipping back, slowing than dial-up internet. Would’ve been a better service if they’d just taken photos and faxed them to me.
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Tony Gordon (@CoachTonyGordon) reported@SkySports efl coverage on the red button not working
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Get_Lost (@Earl_ThankGoD) reported@vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro
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Charlotte (@charlieldrv) reported@Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.
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Bradley Coombes (@bradleycoombes7) reportedWho is this idiot singing #deadlineday #skysports
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Andy Barrow (@AndrewJohnBarr3) reported@Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.
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Craig Eccleston (@craige_87) reportedContent from SkySports hitting a new all time low. WTF is this bollocks?
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James (@JamesMu01108473) reported@willytownsly @RangersFC @SkySports Never happens bud
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Habibi (@Timibeebs) reported@SkySports Pogba was 89 and Lukaku was 75. Fix up.
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Spencer Sheriff 🇬🇧 (@SJS2310) reported@charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!
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Jason Lewis (@jason_lewisj22) reported@SkySports why is your stream on the sports+ app so bloody awful? It freezes, the picture goes & it’s always behind real time. We pay bloody good money for this rubbish. No wonder people us a firestick
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Eddie Goss* (@eddieg_11) reported@KopSector @VinnOConnor @SkySports RB was never priority this summer, why are people banging on about it
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LolaElise (@LoEl81) reportedThere are lots of people on here who honestly think that Michael Carrick should’ve gone on some media outlet like @SkySports or @talkSPORT and openly criticised the owners. Managers only do that when they literally want to get sacked. Amorim wasn’t a hero, he was a coward. This level of thinking is stupid even for this app.
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Watty_5 (@Watty_5) reportedWhat the hell has happened to @SkySportsNews ? When you think it can’t get any worse, there’s a guy singing with a guitar. @SkySports have really ruined this channel. Awful #deadlineday
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Shivam Damohe (@mancpunk) reported@SkySports Sky Sports still milking Man United in 2026. Real journalism down the drain
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Flash (@joydivision70) reported@TheClubLiveTw @SkySports Stupid dumb *****
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Jason309 (@Jason_Kavanagh) reported@paulkavanagh89 @SkySports Only cause I've never rated him ha
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Andrew Dalton (@Andy_Dalts) reported@SkyUK so many problems since switching to fibre 3 weeks ago. More time not working, than working. Can’t get through to anyone to speak to and your online support is dreadful. So disappointing, would not recommend to anyone
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Yomi (@yomileye22) reported@SkySports An news outlet like sky sports can’t report an accurate figure. Paul Pogba was never purchased for £93m and Lukaku was £75m. Well, if you don’t add man united you would probably not get your post to trend.
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Mike Critchlow (@CritchlowMike) reported@charlieldrv @SkyHelpTeam Picture quality on Sky is ****, they purposely downgrade this so you pay additional fees for HD and Ultra HD which isn't great also
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James (@jellis90) reported@Welshade @SkyHelpTeam @SkySports Same here, utter crap
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Mukhtar Yusuf (@_MukhtarYusuf) reportedVery poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.
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dcfcjoseph 🐏 (@JosephBrierley) reported@SarahMcAdoo @SkySports Yep crap nate
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Ritesh Sinha (@Resonant_TV) reported@SkySports Apparently last 2 names were the problem and destroyed the market but above them are brilliant signings🤡
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Rich Cocksedge (@RichCounty27) reported@charlieldrv @SkyHelpTeam Heard from a few friends who had Sky problems as we did.
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.. (@OntheGrealish) reported@NilSatisNews @SkySports Why are they asking this bankrupt ****....nobody gives a **** what he thinks...go spit on some kids.
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DrewWalker (@OldTup) reported@SkySports why has my Pompey v Derby sky+ gone down?
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Nick watson (@Nickwatson888) reported@_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!
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therealniceguy🔴⚪️⚫️ (@PowerBoy__) reported@Nichol_5 @SkySports I stopped watching sky sports after games unless it's some viral clip, since 2014. They've turned into this sensationalism machine pushing negative narratives for engagement a long time ago and United are their biggest cash cow. It's best to not watch them & let the network die.
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Barry Munckton (@bmunckton) reported@charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.