Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 11/21/2024 02:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Barking, Sunderland, Newcastle upon Tyne, Birmingham, Thamesmead, London, Ealing, Croydon, Cardiff, Dartford, Leeds, Hackney, Islington, Holborn and Leyton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarking Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBirmingham Internet
United KingdomThamesmead Phone
United KingdomSunderland Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Simmo198139 Yiddo81 (@Simmo198139) reported

    @milburn138 @SkySports Yeah I was seriously surprised they took James off mate, he was our only threat. Ramsey was awful, not said that about him in a Welsh jersey for years. Hopefully he comes good again though cos without him we have minimal creativity

  • PThripp Peter Thrippleton (@PThripp) reported

    Well that’s a wrap @SkySportsBoxing last link up with Matchroom. @SkyUK putting up our prices year on year telling us they’re making the service better. Still no HDR sport and now no main event boxing, nobody cares about Top ****. Will be calling next week for a cancellation.

  • jxkethfc (@jxkethfc) reported

    @SkySports He has literally never asked to leave what do you mean reiterated

  • P_RoyTK Paul stringer (@P_RoyTK) reported

    I work insane long hours and my job is extremely taxing physically When I'm home I just want to relax and play some video games online @SkyHelpTeam please fix my Internet, this is getting ridiculous now I'll pay extra just fix it please jesus

  • AnneHitchman AnneHitch (@AnneHitchman) reported from Buntingford, England

    @SteveDay17 @SkySports @sky are awful

  • HarleyACannon bridget (@HarleyACannon) reported

    @SkySports It’s not really uncertain is it HK wants to leave DL doesn’t want him to leave same **** another day

  • 05HannibalWall Hannibal (@05HannibalWall) reported

    @pauladams2361 @SkySports What a stupid comparison.

  • AnneHitchman AnneHitch (@AnneHitchman) reported

    @SteveDay17 @SkySports @SkySports are awful

  • stensolli Sten* (@stensolli) reported

    @Callum_Henry_ @LesF80 @SkySports you are clearly a simpleton that has not read what i said...get some help

  • Siphe_Sihle1 Sivuyile09 (@Siphe_Sihle1) reported

    @IrishMa88348067 @TheatreofDrea14 @SkySports I expect Levy to sell Kane, he's not generating money from winning trophies .... He does need money to service that debt of constructing that stadium. I'm definitely sure Kane is his biggest bet, he won't ask too much though

  • stensolli Sten* (@stensolli) reported

    @Callum_Henry_ @LesF80 @SkySports no, i am 100 % spot on you are deluded and did not get the context of this..winning the CL is the main object of elite players and thats why most of them closing in on 30 would right now choose PSG...but for sure Barca is 50 times bigger than them but that does not help them now

  • NannyVeg Carole 💙 (@NannyVeg) reported

    @SkySports England start their Euro campaign tomorrow, a player collapses and has to be resuscitated on the pitch and you post this ****. Shame on you.

  • SGCRF450 Simeon (@SGCRF450) reported

    @SkySports I hope the boos rain down I really do

  • petethefeet1978 peter jones (@petethefeet1978) reported

    @drycleaningcltr @SkySports @EddieHearn ****, if that's the case they will increase the fee. And if it's good I'll happily pay it

  • Cooldaddy999 Andy Wright (@Cooldaddy999) reported

    @NdelantyNeil @SkySports Paul Merson from my memory was a terrible manager and this could well explain it.

  • ditman76 diteneli (@ditman76) reported

    @SkySports The problem of Spurs is Levy.

  • KevinRandhawa THFC Ndømbappe 🏴󠁧󠁢󠁥󠁮󠁧󠁿🦁🦁🦁 (@KevinRandhawa) reported

    @SkySports This is crazy its past the point of click bait, it's just straight up misinformation. When did he say he wanted to to leave the club and when did he reiterate it? There's no proof of any of this he never said he wanted to leave in the first place

  • CarlWalker__ Carl Walker (@CarlWalker__) reported

    Never seen a fight where the ref doesn’t stop it after a towel being thrown in, mental #SkySports #fightnight

  • Simmo198139 Yiddo81 (@Simmo198139) reported

    @milburn138 @SkySports Poor mate tbh, it was a must win game imo cos we won’t beat Turkey or Italy. Switzerland are a good side though in fairness, it’ll be tough to get through now I think

  • mickmiller27 rob (@mickmiller27) reported

    @SkySports but psg offered more dolla thats all its about with poor gini lets set a go fund me page up for him

  • itscoxyofficial coxy.official (@itscoxyofficial) reported

    @Bennffc35 @SkyUK Newmarket. Had loads of people in the area say there internet is down too. Apparently all surrounding areas upto Bury at Edmunds have had the same problem.

  • milburn138 Rob (@milburn138) reported

    @Simmo198139 @SkySports Yeah I get you, by me saying bale Central I meant behind Moore not in CM. Turkey is massive now anything less than a win and its night night just hope we can do it, then try keep score down v Italy or better still knick a draw at best.

  • Simon18921 Simon1892 (@Simon18921) reported

    @jblock_webb @SkySports Gazza!!! What a goal... Would never forget it

  • CBgrphx CB.grphx 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CBgrphx) reported

    @SkySports Stop making **** up

  • alanfletcher17 alan fletcher (@alanfletcher17) reported

    @SkySports So obviously the fans are well divided on this issue so why not ask the fans what would get EVERY FAN United.

  • Herman04409442 Herman (@Herman04409442) reported

    @SkySports He's correct its are.garbage Press.

  • Simmo198139 Yiddo81 (@Simmo198139) reported

    @milburn138 @SkySports Trouble is mate, if we press we’re hardly scary and poor at the back. Teams will exploit us for sure. I was never expecting us to win it anyway but I’d love for us to get through the group stages

  • charliewhu66 Charlie (@charliewhu66) reported

    @SkySports Let’s let the **** club fall apart in 4 weeks the blokes got a job to do

  • dahodgson David Hodgson (@dahodgson) reported

    @FooWhiter Yeah, been terrible all week. Regular amber lights and disconnections in HG2 @SkyHelpTeam

  • Ken_Lalobo Kenny 💙💛 (@Ken_Lalobo) reported

    @Fouad89925527 @SkySports The prices of English players are nothing to do with the media or fans. it's purely down to clubs how much they pay. It has no bearing on any tournaments. Nine times out of ten an England team would beat Iceland. Do you actually believe Iceland have better players than England?