Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (12%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Brackley, London, Glenrothes, Southwark, Glasgow, Manchester, Croydon, Edinburgh, Newcastle upon Tyne, Swindon, Bedford, Birmingham, Slough, Carlisle, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Brackley
|
Phone | 28 minutes ago |
|
London
|
Internet | 32 minutes ago |
|
London
|
Internet | 6 hours ago |
|
Glenrothes
|
Internet | 7 hours ago |
|
Southwark
|
Wi-fi | 7 hours ago |
|
London
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ryan (@razzo1) reported@SkySports Who ******** is the guy yelling mind out mind out, at least use please or excuse me #******
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addielessie (@AdmireTadz10331) reported@SkySports Help me which one is Harry and which one isn't harry
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Mazza (@mazzaVmix) reported@SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.
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JB🇺🇸 (@19Defender86) reportedApple’s @F1 feed is atrocious. I swear it’s made me lose interest in F1 this season. The on-screen talent is lacking. Just not polished and they look like they are reject journos from Paris fashion week. @SkySports feed is ace. Too bad you can’t do replays in the US #Monaco
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables hasn't already driven the company to a shameful place, this is just another reminder of why my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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Juicy (@Chase_The_Juice) reported@totalBarca @SkySports A move for De Bruyne would’ve been great like 5 years ago. Now it’s not so sensational because he’s not the same! You can never trust players coming from Serie A. The Serie A tax is real and a lot of players from that league struggle when they leave ❌
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Mumo UTD (@mumo_utd) reported@SkySports I used to hate Gary Cotterill after the Erik ten Haag incident. But to be honest, the guy has passion. Kudos man
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AndreWick🏎️🏍️🏁 (@letsgogp) reported@SkySports the guest on the grid are not obligated to speak to @MBrundleF1 , also you need to get someone with a more likeable personality to do that job, he's rude and entitled. Read the room! #F1 #MonacoGP
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lifes a ***** (@PackmanScouse) reportedNo @PFT_Live on @SkySports again tonight absolutely garbage sky sports we pay all this money & they put ****** Rugby on instead sick of this crap happening #Skysports #shitcompany
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Kelvin Asante (@asante_kel73512) reported@enz1united @SkySports Stupid united fan
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Denay Samosa 🟣🟡 (@DenaySamosa) reported@NLAHamilton @SkySports Its a nonsense narrative. ENIC only do what serves their balance sheets. Outsourcing control over one of their pennies will never happen. RDZ is a coach. Robertson was arranged prior to RDZ. Senesi was opportunistic as he was free NOTHING CHANGES UNTIL THEY HAVE GONE. #ENICSCUM
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My 2 Cents (@b_more_raven) reported@SkySports Who on earth gave that song the green light for your @F1 broadcasts? It doesn't give us "racing at the premium level" vibes at all, I'm pretty sure no one would have complimented you guys on it because it's bloody terrible.
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Apple Account (@funnycnut) reported@VRoonaldo @SkySports ******* idiot. It's an in-house production. Don't let the facts get in the way of your cryarsing.
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Bukayo Rice🤍❤️ (@gooner_since05) reported@talkSPORT @SkyUK Why did you take down the world cup video???
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Sarah-Jane Lee (@Soodge) reported@SkyHelpTeam customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!
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Claire Lotriet 🌞 #ubuntu (@OhLottie) reported@NickOzOz @SkyUK I do very much support my staff with things like – feels like you’re implying I don’t. I can’t arrange my time around this one. It needs to be done quickly and I can’t rearrange my diary today or Monday. I hear your point but things aren’t always black and white.
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Sarah-Jane Lee (@Soodge) reported@SkyUK customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!
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Alphonso (@WaylanderGbr) reported@SkySportsNews having womans football shoved down our throats is a great reason to not bother with skysports.. make a womans page and bore off.
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Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reporteddoes anyone else hang out all the time with their trainer or is it just liam that gets to drag declan into a skysports bit? 😭😭
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Nicola (@thenicolalowe) reported@SkyUK can you confirm that sky advisors have no issues today because the level of advisorys ive been passed around and the level of communication is appalling
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André Carini 🏴🇮🇹 (@ACWDarts) reportedFair play the sky fibre is absolute ****… only getting 19.8mbps can’t even load a 1080p YouTube video on the tv. The website/help desk is ******* ridiculous. Well done @SkyUK @SkyHelpTeam 👏👏👏
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qezmeta (@i7ml163992) reported@totalBarca @SkySports He won't come to ****
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edna 🇮🇪 🇵🇸 (@edna_days) reportedwifi keeps dropping @SkyUK @SkyIreland get your **** together
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pri⁸¹ (@osc4rpi4stri) reportedzak gng on tv saying "oscar was speeding" "oscar didnt say anything about the broken up tarmac" like does he even keep up with the race or ???? cuz skysports literally showed oscar complaining on radio about the tarmac and oscar's team had told him he wasnt speeding :/
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SimzMbom (@Pride_Rock_Boss) reportedThis is by far the worst race I have ever watched. Maybe its time for Monaco to be removed from the race calendar. #F1 #MonacoGP #SkySports
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables has driven the company to a shameful place and my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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UTDmayor (@mayor_de_barber) reported@SkySports Var overturn wrongly awarded second yellow cards is good but wtf is corner kicks ? That’s wasting of time to me.
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Nico O’reilly (@niczz33) reported@SkySports One bad result doesn't erase years of progress. The real test is how England responds in the next game.
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CricTrend (@CricTrend_CT) reportedNot so long ago, Everyone was criticising jiohotstar scorecard comparing its graphics with SkySports scorecard !! Now Sky Sports has the worst in this category 🤦🏻 #ENGvNZ #Lords #Scorecard
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Andrew D. Piera (@AndrewPiera) reported@F1 got to say, the new broadcast on @AppleTV is terrible. Don’t watch anything like to skip through the talking heads. @SkySports please come back!