Sky Outage Report
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Glasgow, London, Oldham, Hounslow, Walsall, Bilston, Peterborough, Manchester, St Helens, Newcastle upon Tyne, Barking, Littlehampton, Southwark, Derby and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| London |
Internet | |
| Oldham |
Internet | |
| Hounslow |
Wi-fi | |
| Walsall |
Total Blackout | |
| Bilston |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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@KathleenKathKat
(@KathleenKath22) reported
@SkyHelpTeam It’s not showing that’s the problem cause it’s “active” even thought we don’t have it. We spoke to someone earlier but everytime we ring the number they gave us to sort it out it says it’s closed?? This was the number 0333 759 1018
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No Overall Control
(@no_overall) reported
@Jakeg633 @SkySports Difference is Villa have won the European Cup, City haven’t. Before billionaire owners and FIFA FairPlay, City looked up to Villa. If the cash disappeared this would happen again so don’t insult Villa. City were never top, only explained by new cash. Not a Villa so don’t care.
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Амир Рашид عامر رشید
(@King0fHearts1) reported
@SkySports He is a Chelsea legend and you cannot take the club out of him. He did what he could on the field and then he was with his friends after the game. That should not be an issue.
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Paddy
(@Paddy55095446) reported
@Smajier @SkySports Why should some plastics fans that's never been to a game go over a die hard season ticket holder. all English final pandemic on Turkey cases are massive its stupid get it at Wembley
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Gareth Williams
(@7gazzaboy) reported
@SkySports Why sound so shocked? Until social media links accounts to people therefor making them accountable for what they write it’ll never stop.
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@KathleenKathKat
(@KathleenKath22) reported
@SkyHelpTeam Custom service? Anyone that can help with our order that’s been messed up (ordered multi room last week, not received box but apparently it’s active?) so just want to sort that out 🤞🏻
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Andrew Kimberley
(@lutonkimbo) reported
@SkyHelpTeam Broadband down again what's going on this week
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Dave Slater
(@DaveSlatesDTM) reported
@SkySports Translation, we're ****.
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The Mighty Bwa
(@themightybwa) reported
@SkyHelpTeam You’ve probably had this question before, but why is ITV HD way down at 803 on the Sky+ iPhone app? For someone as lazy as me, it’s a bit of a pain scrolling down that far. I’m sure it’s not always been there. 🤔
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Mark
(@EBmf63) reported
@SkyHelpTeam We are in East Bridgford and have had really intermittent service for most of the day. Should I reset my router?
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Francis Jr Walker
(@FrancisJrWalker) reported
@thiagoSZNNN @SkySports Holy ****!! Are you for real??
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Francis Jr Walker
(@FrancisJrWalker) reported
@SkySports Wtf!! Why would the Champions league final be played at Villa park?
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Marc Rogers
(@mr_marc_rogers) reported
@SkySports ******* you’d think Covid had only ever visited the newcastle squad from how much they bleat on about it. Nothing like having trying to hide the team’s & manager’s deficiencies behind a pandemic.
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Jodie Kendrick
(@Jodethetoad1) reported
from
Shrewsbury, England
Hello @SkyUK I would like to cancel my landline but there are no contact details on your website. Can you please advise how I can make contact with you?
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Michael Lofthouse
(@MichaelLofthou5) reported
@Kris_Las_A @DanielFergy25 @SkySports It was reported its the media set up and other things that would need some big work on , dont think the 60k capacity would come into it with the reduced attendance but you never know with UEFA
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Lee Errington
(@LeeErrington) reported
@Cullercoats11 No mention of the anti competition case which has been filed against the EPL by #NUFC SkySports yet again not wanting to report bad PR for the #ThePremierLeague or Master & Hoffman. 😡🤔
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Mark
(@EBmf63) reported
@SkyHelpTeam Is there an outage in Nottingham or around it now?
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Ashley Long
(@ash18045) reported
@SkyHelpTeam Hi, I’m unable to open links on any other device other than my phone due to the issue of our internet being down.
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Nick
(@Nicksmix96) reported
@SkySports He doesn’t owe them anything, what a **** club
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@KathleenKathKat
(@KathleenKath22) reported
@SkyHelpTeam is customer service open to call??
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Jake Green
(@Jakeg633) reported
@no_overall @SkySports Is Aston Villa in Birmingham? Yes. Was that all I mentioned? Yes. There are many support teams who can help you if this innocent tweet offended you.
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James Spalding
(@JamesSpalding85) reported
@SkyHelpTeam Hi. Can’t access Sky Bet via browser of the app when connected to my sky broadband. When I turn it off it works fine. Is there an issue?
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CycleTourLeader
(@cycletourleader) reported
from
Witton Gilbert, England
@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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Chris Martin
(@Im_tired_again) reported
@SkySports I’ve worked all the way through this crap and I’m running on bloody empty FFS
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AVFC Contra Mundum
(@Colly1961) reported
@Smajier @SkySports We were just trying to help. (You know, the actual fans of CFC and MCFC who go to games). So, respectfully, wind your neck in #utfv
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Mark
(@JustASausage) reported
@SkyHelpTeam I don’t want to downgrade I just want to pay a fair price but every time I ring up I get a poor offer and get told to ring back as deals change all the time... although the offer has been the same for the last 3 months...
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Run Runar Run
(@TheNormalGooner) reported
@SkySports **** hazard, Arsenal can’t even get a shot on goal!!!!
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Paul Havard
(@paulhavard) reported
from
Tadley, England
What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
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Iain Brown@Shaky
(@IainBrownShaky8) reported
@SkyHelpTeam You at very patient with me I'll give you that. Be safe and well but my suggestion is Sky need to make openreach more accountable as you must pay them well to support you internet customer base .