Sky

Sky Outage Report

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 01/24/2026 00:55

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Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Cardiff, Stanmore, Hackney, Plymouth, Edgware, Oldbury, Luton, Dublin, Camborne, Wandsworth, Stroud, Slough, Stafford and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCardiff Wi-fi
United KingdomStanmore Wi-fi
United KingdomHackney Internet
United KingdomPlymouth TV
United KingdomEdgware TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AbsoluteChelsea Absolute Chelsea (@AbsoluteChelsea) reported

    Thomas Tuchel on #Chelsea's performance vs Liverpool: "The first ten minutes it felt like it would never end but the last half an hour was like oh maybe we will score! The last 5 minutes was ‘let’s hope we survive’." [via @SkySports]

  • CesCardenasV César Cárdenas (@CesCardenasV) reported

    @AbsoluteChelsea @SkySports That ****** took 5 second to watch the play and made a decision. **** off, should’ve being a yellow.

  • AbsoluteChelsea Absolute Chelsea (@AbsoluteChelsea) reported

    Thomas Tuchel: "Never lose the shape, try to close the half spaces. It was clear we would suffer. You can do it, make life very hard. You need a bit of luck, if they catch momentum i nearly minutes it gets impossible to steal a point." [via @SkySports]

  • MMPCFC M Patel (@MMPCFC) reported

    @AbsoluteChelsea @SkySports Stop chatting ****. Trying to act like united can't compete

  • John41886006 John (@John41886006) reported

    @SkySports Should never have left Juventus in the first place.

  • manuel1309_ EKB🇬🇭🇳🇬💰 (@manuel1309_) reported

    Thomas Tuchel: "Never lose the shape, try to close the half spaces. It was clear we would suffer. You can do it, make life very hard. You need a bit of luck, if they catch momentum i nearly minutes it gets impossible to steal a point." [via @SkySports]

  • JimSargent4 Jim Sargent (@JimSargent4) reported

    @SkySports there is sooooo much money in football as you know!! The refs should be interviewed when they make game changing decisions to justify their actions because the fans get robbed when the refs get away with these reoccurring poor performances #fraud

  • Corn_CFC Corñ (@Corn_CFC) reported

    @AbsoluteChelsea @SkySports If even Klopp admit it’s “tricky” u know it’s never a red in a million years

  • PaulMeza71 Paul Merritt (@PaulMeza71) reported

    @SkySports Is there anybody on this planet that gives a flying **** what he thinks....me thinks not!!

  • rudra_cfc Rudra (@rudra_cfc) reported

    @CFCfahim @AbsoluteChelsea @SkySports any utd pundit wud be easily dragging down chelsea, man really said theyre still not better than us

  • david_tarbuck1 DavidTarbuck1 (@david_tarbuck1) reported

    @SkySports He’s never been an alcoholic or sniffed a boat load of coke Merse, that’s why he’s top scorer in serie A at 36 and you was done by then

  • manuel1309_ EKB🇬🇭🇳🇬💰 (@manuel1309_) reported

    Thomas Tuchel on #Chelsea's performance vs Liverpool: "The first ten minutes it felt like it would never end but the last half an hour was like oh maybe we will score! The last 5 minutes was ‘let’s hope we survive’." [via @SkySports]

  • DiegoMa98867682 Diego Maradona (@DiegoMa98867682) reported

    @SkySports How has Paul Merson still got a job at sky. He up there with the worst pundits. Sky only keep him in the job so he doesn’t drink himself to oblivion.

  • CFCmirfy86 CheekyMirfy 🌟🌟 (@CFCmirfy86) reported

    @AbsoluteChelsea @SkySports I beg you Capi place a banana skin on the door f the officials room i want that bald **** to never officiate a Chels game .

  • Sunraged Sunraged, Thane of Liverpool (@Sunraged) reported

    A Gary Neville commentary is like the worst **** movie you could ever imagine. #LFC #PremerLeague #SkySports

  • MyPanyMyPoey Christine Newlands (@MyPanyMyPoey) reported

    **** off @SkySports nobody else was there then 🤔 just the plastics

  • Dan94337276 Dan (@Dan94337276) reported

    @SkyHelpTeam hi having issues trying to record, pause tv or download anything. Getting the error message. I have reset box, router etc still no joy???

  • BJH80 Celtschmerz (@BJH80) reported

    Nice to see @SkySports treat the @Bundesliga_DE with the same respect they treat the @spfl. The Bayern game finished after 7:15. Full time, 5-0. They switched to Peterborough v West Brom at 7:30.

  • ReaperMan101078 Adam H 💙 (@ReaperMan101078) reported

    @sedavies77 @SkyHelpTeam I’m having the same problem too. I’ve tried a software update & app refresh but it hasn’t helped 😞

  • FOREVER59763872 FOREVER BLUE (@FOREVER59763872) reported

    @AbsoluteChelsea @SkySports It hit James’s leg first…then arm.. never a red card. Anthony Taylor spent more time running to screen, and spent 1sec to make decision after looked at a picture…🤬 ffs

  • ajay_eats Ajay (@ajay_eats) reported

    @SkySports Terrible attitude. No wonder Juve spermed him out to gullible chokers Everton.

  • JohnMal67131605 John Mallon (@JohnMal67131605) reported

    @karanvatsh @SkySports They didn't buy willian, but Luiz was 8 million, still bad business tbf.

  • Thee_Black_Wolf Lord-Odi (@Thee_Black_Wolf) reported

    @SkySports This dude is out of his damn mind

  • manuel1309_ EKB🇬🇭🇳🇬💰 (@manuel1309_) reported

    Thomas Tuchel on red card: "I don’t like the red cards in football, nobody in the stadium or on the TV wants to watch a game for 45 minutes 11 v 10. It spoils the game. I have no solution, maybe it’s a red card and denies a chance." [via @SkySports]

  • Dangerous_GK 𝚁𝚊𝚐𝚎 𝙰𝚐𝚊𝚒𝚗𝚜𝚝 𝚃𝚑𝚎 𝙲𝚊𝚜𝚒𝚕𝚕𝚊 (@Dangerous_GK) reported

    @BarneyLUFC21 @SkyUK YNWA is great but then after that… poor

  • Azum_Joshua @CFCRoutine🏆🏆🌟 🌟 (@Azum_Joshua) reported

    🚨🚨{via @SkySports}: Super Thomas Tuchel on red card: ...I don’t like the red cards in football, nobody in the stadium or on the TV wants to watch a game for 45 minutes 11 v 10. It spoils the game. I have no solution, maybe it’s a red card and denies a chance...

  • StefanEnsor StefEnz (@StefanEnsor) reported

    Gary neville man I love ya but *******! That training they give ya before you join skysports! You don't have to sick Liverpool off everytime ya no. I no sky train that into you but make ya own mind up!

  • Mitch_the_boy88 whoaaa Jeremy Corbyn (@Mitch_the_boy88) reported

    Jamie Rednapp and #Skysports are a disgrace. Censorsports. And that bloody presenter just making **** up as she’s going along.

  • AbsoluteChelsea Absolute Chelsea (@AbsoluteChelsea) reported

    Thomas Tuchel on red card: "I don’t like the red cards in football, nobody in the stadium or on the TV wants to watch a game for 45 minutes 11 v 10. It spoils the game. I have no solution, maybe it’s a red card and denies a chance." [via @SkySports]

  • AbsoluteChelsea Absolute Chelsea (@AbsoluteChelsea) reported

    Thomas Tuchel on #Chelsea's performance vs Liverpool: "Then in the last second we concede a penalty, red card and need to exchange N’Golo Kante at half time for injury. Suddenly the world is upside down. I can’t praise the team enough for their resilience." [via @SkySports]