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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southwark, Manchester, Hastings, London, Pontypool, Hammersmith, Ellesmere Port, Colchester, Rochester, Dublin, Wilmslow, Wolverhampton, Pontypridd, Edinburgh, and Halifax.

CityProblem TypeReport Time
Southwark Wi-fi 2 hours ago
Manchester Internet 10 hours ago
Hastings TV 11 hours ago
London Internet 13 hours ago
Pontypool Internet 16 hours ago
Hammersmith Total Blackout 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mancpunk
    Shivam Damohe (@mancpunk) reported

    @SkySports Sky Sports still milking Man United in 2026. Real journalism down the drain

  • richiefit1
    RGLFITNESS1🏴󠁧󠁢󠁷󠁬󠁳󠁿𓅪 (@richiefit1) reported

    @charlieldrv @SkyHelpTeam Twice during the second half the Walsall game jumped back to the 38th min mark so switched to the Fleetwood game n that did the same!! £150 a month n this ****!!

  • Pinon9
    Pinon (@Pinon9) reported

    @SkySports Hated, adore and never ignored Never heard of "Top 14" before

  • PaulupsdalePaul
    Paul Upsdale (@PaulupsdalePaul) reported

    @triggzey @charlieldrv @SkyHelpTeam Hi, why do you need to turn phone notifications off? Apologies in advance if this turns out to be an obviously stupid question.

  • dillonjahn
    Dillon (@dillonjahn) reported

    Can't believe how poor the standards have got at @SkySports . Used to be the gold standard for sports broadcasting and news, but the entire product served up these days is a complete joke.

  • MK_Leeds
    MK Leeds (@MK_Leeds) reported

    Where ******** is #TransferDeadline Day on @SkySports !?

  • RachelT1722
    Rachel 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RachelT1722) reported

    @KieranMaguire The opening day and my club sold out the away end, with it being on it helped the other 8,000+ of our fan base to watch our away game. This isn't about non league teams anymore, skysports+ has made the blackout and VPNs redundant. I'll be at Swindon game tonight!

  • PhilAshton123
    Phil Ashton (@PhilAshton123) reported

    @AllThingsBlades Who actually cares about this silly stupid stats? He scored a blinder of a last minute winner that’s all you’ll ever remember! Skysports influence for the wrong reason.

  • prasak2018
    Prampsy (@prasak2018) reported

    @SkySports Chelsea is falling down, falling down 🫠

  • pmavgaz1
    pmavgaz (@pmavgaz1) reported

    @SkySports still nothing about alan knight?? I know why , its because its Portsmouth.. you hate championship teams , expecially Portsmouth!!! **** you !!

  • CiderXpress
    Nick Mapson (@CiderXpress) reported

    @charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky

  • Christ_ofher
    Christopher (@Christ_ofher) reported

    @SkySportsNews @BenCipolla How do I cancel my subscription @SkyHelpTeam?

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.

  • ElainepCoates
    Elaine (@ElainepCoates) reported

    My husband is attempting to watch West Brom v Charlton on the red button. It's really glitchy tonight - screen freezes, goes black etc - so he missed West Brom's goal! Really poor, considering how much we pay for the "service"! @SkySports

  • ChelskiGer_V2
    Hodges (@ChelskiGer_V2) reported

    @ToonFan14 @SkySports @WeAreTheOverlap That prick is a posh post covid fan who never went to football before was a career , not all us ‘big 6’ fans are that way

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future

  • Gbollymiasin
    Gbolly (@Gbollymiasin) reported

    @MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met

  • Stevefoxy78
    Ste F (@Stevefoxy78) reported

    @Mataniels @SkyKaveh @SkySports Its funny watching them through gritted teeth talk down City's business and talk up UTDs

  • snave73
    Craig (@snave73) reported

    @giggsclass1 @SkySports And they want to charge you a minimum of £100 a month for this ****.

  • Willis111
    Tom Willis (@Willis111) reported

    @SkySports its great you have all this live football but if you could show it without it stopping every 2 minutes followed by terrible picture quality tjay would be much better #colu

  • Greyingbeard79
    David Fleming 💙 (@Greyingbeard79) reported

    Do the humane thing @SkyHelpTeam and shut the channel down and redistribute its budget. It’s sad to see. You could sit and watch the full TDD on SSN in the past. Not now

  • stevejones177
    Steve Jones (@stevejones177) reported

    @SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.

  • Resonant_TV
    Ritesh Sinha (@Resonant_TV) reported

    @SkySports Apparently last 2 names were the problem and destroyed the market but above them are brilliant signings🤡

  • efcbigdunc
    Ross (@efcbigdunc) reported

    @Kings_Canyon_ @SkySports Tbh the players we've had come in are either promising (Hackney Rohl George). proven (Norgaard Grealish). point to prove (Johnson AMN) so on that basis I think it was good but we left ourselves short in areas so that makes it a bad window overall.

  • joydivision70
    Flash (@joydivision70) reported

    @TheClubLiveTw @SkySports Stupid dumb *****

  • __MCE___
    MCE (@__MCE___) reported

    **** you @SkySports for pushing a narrative to have Tzolis sent off. Wankers

  • matt_hendo12
    Matt Henderson (@matt_hendo12) reported

    @BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.

  • tmanutd2000
    Teekay (@tmanutd2000) reported

    @SkySports Damn a bunch of average players on this list.5!3 epl is cooked

  • RamsdenMike
    Mike Ramsden (@RamsdenMike) reported

    @charlieldrv @SkyHelpTeam The same issue from mine I knew via X that we scored before it was shown on Sky +

  • Nichol_5
    Michael (@Nichol_5) reported

    @RogerSpag1978 @SkySports I don’t tbh. I never watch the pre/post or ht analysis, all a load of shite. But after a 5-2 win at home I thought it might be different. Wrong.