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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 53% Internet (53%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hackney, Stansted Mountfitchet, Blackburn, Newham, Stamford, Coventry, Exeter, Hitchin, Glasgow, London, Hounslow, Hammersmith, Wallsend, Croydon, and Carmarthen.

CityProblem TypeReport Time
Hackney Internet 10 minutes ago
Stansted Mountfitchet TV 2 hours ago
Blackburn Internet 2 hours ago
Newham Internet 3 hours ago
Stamford TV 3 hours ago
Coventry Wi-fi 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CBthehat
    CB (@CBthehat) reported

    @SkySports Putting the MNF Chelsea v Fulham knowing they were in the League cup draw. 9 L1 games had to be moved for your armchair audience convience. Now thousands of match going fans have to change their plans for your poor scheduling.

  • MRB1892
    MRB (@MRB1892) reported

    @PricePaul67662 @ToonFan14 @SkySports It was never good in the first place

  • MeganMcCarthy94
    Megan McCarthy ☮ (@MeganMcCarthy94) reported

    Cut that halftime interview **** right now @SkySports @SkySportsPL

  • Aa9_UTD
    Asem (@Aa9_UTD) reported

    @AlagbaEberechi @SimplyUtd @SkySports A medical doesn't check if ur fit to play or not teliemens was signed wjth an injury as well The point of the medical to see if u have any major injuries that can result in season enders Utd tried to spin it that he has that but we will never know Imo carrick didn't want him

  • robdgillespie
    Rob Gillespie (@robdgillespie) reported

    @premierleague it’s a shame @SkySports insist on using their terrible graphics and branding

  • TheVinny73
    Mark (@TheVinny73) reported

    @PWaccoe @SkySports Sad but true. Anyway enjoy your time in time. Its never normally for long.

  • PaulyCDP
    Pauly (@PaulyCDP) reported

    @eurofootcom @SkySports I’m pretty sure the reason he didn’t sign is because they are ****

  • stuartburkhill7
    Stuart Burkhill (@stuartburkhill7) reported

    I see Carragher can’t help himself, manchild. I’d love to know how @SkySports still saw fit to employ him after disgraceful spitting incident

  • SirHammerLot25
    Richard Hammer (@SirHammerLot25) reported

    What fuking **** this dreadful terrible commentator going on about? Splatting some bullshit no one cares about! @SkySportsPL @SkySports get new fresh men commentators these old farts BORE US #ARSCOV

  • ScarletCinema
    Scarlett’s Movie Musings (@ScarletCinema) reported

    48 minutes into another call about the same issue with @SkyUK and have pretty much lost the will to live. Absolutely fuming at the inability of staff to accurately confirm details and take necessary action before we even talk about the patronising manner of the first contact.

  • PCollinson24
    PaulCollinson2 (@PCollinson24) reported

    @skysports+ feed proving to be as awful as the game! Constantly freezing and dropping out 🙄

  • skinnywinger
    Alan (@skinnywinger) reported

    @SkySports Cancelled Sky this month £100 for 999 channels of **** all

  • MehkiAaron
    Aaron Mehki (@MehkiAaron) reported

    @ian_2704 @SkyHelpTeam Who gives a ****?

  • havertzgoon
    🏆 (@havertzgoon) reported

    Ian wright one of the worst pundits I’ve ever heard. Clear bias for Arsenal but also talks no sense @SkySportsPL @SkyFootball @SkySports never let him on your panel again he’s dogshit

  • royalburgh1872
    The Loyal Frew (@royalburgh1872) reported

    WTF is this Saturday Social pish on @SkySports I’ve seen the Hibs boys video but this is hands down the worst thing filmed this week!

  • drzxsy
    snøw (@drzxsy) reported

    @Blue_Footy @SkySports we really need to talk about how blueco is pulling off these sales man **** is so crazy now

  • LandoscarBlues
    Carolina 🍒🪩 (@LandoscarBlues) reported

    Damn skysports lowkey praising Oscar is new

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports We're feeling bad because sky sports is still crap

  • IbraZibra58
    Ibra58 (@IbraZibra58) reported

    @RDL198040 @SkySports The companies don’t seem to care that thousands are buying dodgy firesticks every week and it’s all these awful women on our matches that’s driving them to it

  • SolomonDoneDeal
    Solomon DoneDeal (@SolomonDoneDeal) reported

    @Blue_Footy @SkySports I mark it down I will come back to u

  • mille77437
    Gary Miller (@mille77437) reported

    @SkySports Does sky sports know who's going to win the premier league this year, I'm sure the premier league have already told one of the top six who it's going to be, it just saves me having to watch this **** league.

  • DWDTP
    Dave Whiteside (@DWDTP) reported

    @SkySports Horrible company, ruining the game for match going fans.

  • dermoreddevil
    Manc247 (@dermoreddevil) reported

    Sky f1. Stop letting Martin Brundle have weekends off because the two clowns doing the pit walk are crap #skyF1 #skysports

  • BSBJULIE78
    Julie Backstreet (@BSBJULIE78) reported

    @virginmedia Awful timing for a software update of @SkySports All over the weekend 🙄 Hope there is going to be some reduction in my bill?

  • LeeCPDAFC
    Lee Bowman (@LeeCPDAFC) reported

    @whitters83 @SkyHelpTeam Yes having same issue

  • JoshuaGibson88
    Joshua Gibson (@JoshuaGibson88) reported

    @ToonFan14 @SkySports Why should anyone feel sorry for Newcastle. **** happens, players go to bigger clubs. We lost coutinho and Suarez to Barca over the years. Torres went to Chelsea cuz he wasn’t gonna win anything with us. Get over it and stop taking it so personally

  • TheIrishKopite1
    The Irish Kopite (@TheIrishKopite1) reported

    What was going on with @SkySports commentary yesterday? They told the viewers nothing about the penalty, whether it was or wasn’t one, (it clearly was), and the long delay while Dom was waiting to take the peno. Horrendously bad commentary by Peter Drury and @GNev2 #NEW #LIV

  • Dannyb3216
    Danny⚒⚒ (@Dannyb3216) reported

    @SkySports Bring back soccer am and the good soccer Saturday panel. Not crap like this.

  • Bramley_Tel
    Bramley Tez (@Bramley_Tel) reported

    @HLTCO The level of punditry on SkySports, TNT etc is really poor. Male and female in equal measure. Poor analysis, blatant bias and clickbait. The fall off is mental.

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Feeling bad two matches on sky today and sky are doing a documentary on kevin keegan what a ******* useless channel