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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Chorley, Brighton, Northampton, Rotherham, City of London, London, Hammersmith, Rochdale, Dartford, Birmingham, Royston, Basildon, Bristol, Ilford, and Blackburn.

CityProblem TypeReport Time
Peterhead Internet 6 minutes ago
Chorley Internet 20 minutes ago
Brighton Internet 49 minutes ago
Northampton Total Blackout 3 hours ago
Rotherham Wi-fi 5 hours ago
City of London Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MJW_F1
    Michael Wyles (@MJW_F1) reported

    @SkySports Having watched every race live since 1993, I have seen many changes & loved F1 even through the seasons that others said were boring I can honestly say so far this is the worst season I guess fans like myself don't matter anymore as it's apparently all about showbiz & influencers

  • Chrismartin1984
    Smash (@Chrismartin1984) reported

    @Chels_HQ @SkySports Project is terrible and a complete joke. However this claim that they are some sort of feeder club is complete garbage there is no evidence of that

  • NUFCCrues
    FairsCup69 (@NUFCCrues) reported

    @Boothroyd86 @SkySports As poor a winner as he is a loser.

  • RegularEra
    a. (@RegularEra) reported

    @SkySports And it's ****, like this advert.

  • kunsbannedhair
    Gazza (@kunsbannedhair) reported

    @liamgallagher lol who ******** listens to the "experts" on @SkySports anymore? It's usually some Norman with a jumper wrapped round his shoulders in loafers and no socks telling me where Pep Guardiola got it wrong...It has turned into drama school project TV.

  • Clarky1976
    Clarky🇬🇧 (@Clarky1976) reported

    @SkySports I wish Gary Neville would just **** off from Arsenal matches. A total ******😡

  • Philjokes3
    AlAFC (@Philjokes3) reported

    Can Gary Neville ever shut ******** up @SkySports

  • MjelkRen
    Nike Ralph (@MjelkRen) reported

    @jammierooroo @SkyUK Why would you even pay for that legacy garbage “television” tho. The internet exists!

  • pewtey99995828
    ArthurPewtey999 (@pewtey99995828) reported

    @jammierooroo @SkyUK Cancel the standing order/direct debit first thing, they will soon be in touch, then you can tell them where to go.

  • jhnstncpst
    John (@jhnstncpst) reported

    @SkySports Utter rubbish to become winner now just press a button garbage

  • Otees13
    Mikel Supreme (@Otees13) reported

    @SkySports are utter *****. Biased agenda driven narratives against Arsenal. @GNev2 spewing his little narratives for the entire game - **** off. What are we paying for @Ofcom

  • andrewp70659973
    andrew potts (@andrewp70659973) reported

    @SkySports when do think this is a bag of shite, and stop pumping down every subscribers throat?

  • bluearmy2015
    SuperPosh2021 (@bluearmy2015) reported

    What a disgrace @skytv are been on the phone for an hour my Aunty is expected to pay £50 a month for lowest form of broadband because she can’t have full fibre due to a care package on her phone, after 18 years as a customer I expect better @SkyHelpTeam

  • DanielTStocks
    BoudaSmoke (@DanielTStocks) reported

    @jammierooroo @SkyUK I'm not trying to be a **** here, but when they said, "Hi, I'm X from Sky...". She couldn't hang up the phone?

  • SamuelJJack2
    Lord Samuel J Jack ⚒️ (@SamuelJJack2) reported

    @SkySports Tune into @BTCC instead. Actual cars with engines racing. **** Duracell 1.

  • SepLad
    Andy (@SepLad) reported

    @jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts

  • MoonTerrier
    Michael Owen 🇫🇮 (@MoonTerrier) reported

    @richardajkeys Too much football on the tele now, people have got bored with it all. Skysports has been good in some ways but definitely bad in others

  • realpauldakers
    Paul Dakers (@realpauldakers) reported

    *******, i get a better reception on my phone than I do on the TV for #MLB @SkyUK are ******* useless! You should be giving me money instead of ******* charging me!!

  • themac1995_
    irishdon (@themac1995_) reported

    @golfiematt1 @joe43932 @SkySports Retard. Watch the sport you enjoy burn before you but lack any ***** to call them out. Wee sheep

  • cre8tive_typ3
    conraddesign (@cre8tive_typ3) reported

    @SkySports not been told I needed tnt to watch HBOMAX sport, very poor of you.

  • x_Sala_24_12_72
    👅🫶Alas / minx ☺️🫶👅 (@x_Sala_24_12_72) reported

    @jammierooroo @Craftycryer @SkyUK Just move to someone else and cancel DD etc .. then escalate the complaint and refuse to pay the leaving charge ... Sky are terrible the equivalent to British gas .. the worse out there ..

  • madcow42
    Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported

    @jammierooroo @JAU_4 @SkyUK Doesn’t help when the call centre is based outside of the UK. They just work off a script, no empty or emotions on that script. I do hope you get it sorted, they are the worst company for customer service

  • craigybaby42
    Puglife69 (@craigybaby42) reported

    @jammierooroo @garethlewis1959 @SkyUK If she was crying on the phone agents wouldn't have resigned her in a contract terms and conditions are read and your mil would have agreed calls are recorded if bad agent behaviour would be monitored and looked into there is more then meets the eye with your tweet

  • dalot_diog57679
    Diogo dalot (@dalot_diog57679) reported

    @talkSPORT @SkySports @NOW Big retard can’t form his own opinion and has to read it off the screen

  • sheena_walker1
    Sheena Walker BA First Be The Best Then Be First (@sheena_walker1) reported

    @jammierooroo @SkyUK I have just left Sky after being with them for many years Now with Virgin great customer service and less hassle

  • AnnieCricket
    Annie Cricket 💙 (@AnnieCricket) reported

    @jammierooroo @SkyUK I am going to terminate my contract with them . They make it so hard to do this online whereas naje it v easy to add products . Cruel company

  • HeavensNight_JT
    JT (@HeavensNight_JT) reported

    I know @SkySports have to push their stupid narrative, but all we needed was a point. I'm happy with that. 3 points now from 2 games COYB. #itfc

  • ROZAR999
    ROZER (@ROZAR999) reported

    @jammierooroo @SkyUK Cancel it for her cancel it for you . That's crazy money for not much in return

  • SteveBreave
    Steve Boothby (@SteveBreave) reported

    @jammierooroo @SkyUK How anyone pays £100 a month for a service like this defies logic.

  • d_lo101
    Loweski #⃣1⃣0⃣1⃣ (@d_lo101) reported

    Hey @SkyUK why is my sky q box showing a tv show on my “continue watching” when I have NEVER watched it nor do I ever intend to. Please allow the ability to remove shows from this list!!