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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, Birmingham, Hammersmith, London, Leeds, Manchester, Ilford, Saundersfoot, Hounslow, Wrexham, Chester, Ilkeston, Stockton-on-Tees, Halifax, and Harringay.

CityProblem TypeReport Time
Glasgow Internet 60 minutes ago
Birmingham Internet 1 hour ago
Hammersmith Internet 2 hours ago
London Internet 3 hours ago
Leeds Wi-fi 3 hours ago
Manchester Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • afc_ed
    Ed AFC (@afc_ed) reported

    Spreads his legs for the company most responsible for destroying the experience of travelling fans. Horrible mercenary. Will SkySports keep you on as Neville’s fluffer once City are no longer relevant?

  • spinksy_afc
    Steve (@spinksy_afc) reported

    @DarrenArsenal1 Unfortunately clubs and @premierleague sold their soul to @SkySports so have no control of it's an absolute **** show, no thought for the travelling supporters from both teams.

  • CarlosS1kRR
    Carl B (@CarlosS1kRR) reported

    @nffckez @SkySports @SkySportsPL I’m literally watching the game on SS PL ! Don’t get what your problem is

  • downhamdn
    denise downham (@downhamdn) reported

    @jacks1973_66835 @SkySports @SkySportsRL They never seem to respond to anyone who complains on here.

  • Tonypem
    CharleyBurleyTbe (@Tonypem) reported

    @ashleymac0 Mate he’s ******* terrible, tries to be edgy but he’s crap, bring back Keys & Gray! Skysports are finished, absolute shite, Neville,Carragher,Richards,Sturridge, etc, ******* dire

  • rugbyleagueontv
    RugbyLeagueonTV.com (@rugbyleagueontv) reported

    . @SkyHelpTeam Sky Sports + blank screen on Catalans v Leigh. Not good enough. It's about time you provided a proper streaming service then this glorified red button.

  • jasaru44
    Rob Wilding (@jasaru44) reported

    @SkyUK Need help please. You reported on my house being badly damaged (Storm Goretti). However now I am struggling by to get the specific help I need from your call centres. Can someone contact me to help with a scenario that isn’t within your standard processes. Thanks.

  • Gavinsmith100
    Gavin Smith (@Gavinsmith100) reported

    @SkyHelpTeam please tell me how inspect someone who cares about your customers - the complete failing of customer service is unbelievable and there is no way of speaking to anyone who cares

  • kick_in_grass
    James Ryddel (@kick_in_grass) reported

    @FeckOffFlouncer @SkySports City lucky not to be 4-1 down ..

  • StephenPye19
    sweet petite Jessie r.i.p🌹✝️.22/02/2022.🇬🇧 (@StephenPye19) reported

    @EdsLFC @SkySports Please help me what was score of Grimsby town v utd please!! I've forgotten.

  • geordie_w_bush
    GeordieWBush (@geordie_w_bush) reported

    @ForFarkesSakeV2 @SkySports FFS baited thinking you were a spurs fan. Wtf Leeds fans having digs for? Because they briefly go above us?

  • JamesGodman7
    James Godman (@JamesGodman7) reported

    @FYPFanzine @SkySports @CPFC As soon as I see the ref today I k ow this would be bad. Given that palace need to come out 2nd half and actually play some ball piss poor

  • dannypea
    Danny Peacock (@dannypea) reported

    @holgat43398 @triffic_stuff_ I have no interest and don't even know what SkySports FC is... sounds awful! YouTubers are great for telling fifteen year olds what to do, but to anyone who's got a job, or a life, they are pretty irrelevant!

  • billybolero1
    @billybolero (@billybolero1) reported

    @spfl @SkySports NEVER A GOAL. DISGRACEFUL.

  • Kabuk1
    Leslie (@Kabuk1) reported

    Abomination. PL needs to make a rule that penultimate games must be play in Sat and Sun. It’s the final home game for half the league. Cancelling @SkySports and never going back. Shameful and greedy. I hope the relegation battle is all wrapped up before that fixture.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported

    @SkyHelpTeam just had the most rudest member of staff , who quoted me £21 for a package , then phoned back and said £27, I challenged and he said no i quoted you £27 , I said no and cancelled , his reply was thanks for wasting my time in very rude manor 😡

  • DejiCNO
    Plata O Plomo (@DejiCNO) reported

    SkySports got what they wanted with that Noni post. Piss poor organisation

  • Jshaw161
    James Shaw (@Jshaw161) reported

    Absolutely shithouses @SkySports We don’t need to watch a constant feed on a young lad in a very bad way unconscious on the floor! Go to an advert or just move the camera somewhere else in the ground

  • JWKH1985
    JWH CSLtd (@JWKH1985) reported

    @SkySports You mean the slow death...thank the stars for the historic GP recently

  • Marieflo84
    Ꮇ∂ℛιℯ ℱℒᎧ ℬυᏒкᏲᏖℓℓ♡💙 (@Marieflo84) reported

    So angry and disappointed with @SkyHelpTeam and their lack of help resolving an issue which will now leave me without broadband & sky glass services until 6th May, yet I’ll still be expected to pay my full bill price and on time. But they can’t be bothered to help!

  • John_Of_Eng
    John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported

    @TheLobbyGobbler @SkySports Watched it on Fox 502, never skipped a beat even though they use the Sky stream.

  • woolfall56163
    Wesley Damian Woolfall (@woolfall56163) reported from Lymm, England

    Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

  • R4GN4RSS0N
    T (@R4GN4RSS0N) reported

    @Arsenal @premierleague ******* disgrace bowing down to the abysmal organisation which is @SkySports

  • absdeakin
    Abs (@absdeakin) reported

    @SkyHelpTeam I’ve been sent an email to say debt collectors are going to be sent as I didn’t send a box back. I was told on the phone the charge would be waived because of my traumatic exceptional circumstances. Please help

  • martinozzy01
    Martin Osborne (@martinozzy01) reported

    Still not working @SkySports - what are we paying for exactly? It happens all the time on Plus with Rigby League. Give me my money back and stop my services. It’s not worth having - more games my arse!!

  • nadams201
    FC Faithful 🖤🤍 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nadams201) reported

    @SkySports why are we getting a blank screen on the sky plus Rugby league catalans v leigh. It's bad enough our sport isn't even on a channel but to not be even working properly on the plus button is not on

  • Velo_Scotland
    Velobet ScotFootball (@Velo_Scotland) reported

    @spfl @SkySports Hearts and Rangers making a right meal of it, and Celtic lurking like a bad hangover. 12 noon kicks, because apparently nobody trusts them with a proper slot.

  • KerryOB78
    Kerry O’Brien (@KerryOB78) reported

    Thanks to @SkyHelpTeam and @WeAreOpenreach I am now left with no internet connection for the #bankholiday weekend!! Great customer service 😤

  • Chris_dreamX
    christian (@Chris_dreamX) reported

    @spfl @SkySports Scrap the poor VAR

  • Chels_HQ
    Chels HQ (@Chels_HQ) reported

    Callum McFarlane: "I don't think we lacked effort and commitment. We got into some good situations in the second half, it wasn't down to a lack of effort." (@SkySports)