Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Glasgow, Aberdeen, Fulham, Cannock, Reading, London, Sale, Wembley, Belfast, Derby, Northampton, Milton Keynes, Chester, Leeds and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Aberdeen |
Internet | |
| Fulham |
Internet | |
| Cannock |
Phone | |
| Reading |
Wi-fi | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Detective Scootercycle
(@DScootercycle) reported
@SkySports Wenger couldnt stay forever. The board allowed the manager to decide when he wanted to step down such was Wengers influence at the club.If he had stepped down a few seasons earlier then maybe Arsenal could have got Klopp or Pep. But instead the board chose to employ a rookie
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Claire Wilson
(@ckcarroll01) reported
@SkyHelpTeam broadband down again all morning! You really should do better…. #sky #skybroadband
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Druid
(@druid_1987) reported
Dear @SkyHelpTeam I called 3 weeks ago to arrange for broadband to be set up on the 20th at my new address. It was supposed to be activated on Monday as I’m working from home. We’re now onto day 3 without any connection and you can’t tell us when it’ll be sorted. Very poor.
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Mary's land
(@Marysland3) reported
@AsharieH4 @SkyUK My account also got hacked and help center wasn’t helpful until I was referred to #ACCESSREGAIN on Instagram I was scared of being scammed at first but was surprised when he finally got my account back successfully you can try him out too +1 (213) 980-4867
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Lisa
(@LisaRtweeting) reported
@SkyHelpTeam I can’t read that, it wants me to sign in but it’s not working.
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SMG
(@ref79smg) reported
@SkyHelpTeam are there any issues with internet connectivity in the ML5 2 area
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Scott54_
(@Scott54_) reported
@SkySports Why not just stop people from being able to dm you then? Obviously it shouldn’t Happen and it’s bad from them but just make your dms closed ??
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Carole
(@SMICAZ) reported
@SkyHelpTeam No you are ok think after being a loyal customer you would give good deals think nearly 20 years is a long time with you and you cant help with the deals I have to stop watching my son who plays professional rugby .. your a joke @SkyUK and the vip is another joke
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darrell cook
(@dazcookcook) reported
@SkyHelpTeam Good Morning my new SIM card was supposed to be up and running with my old number but one day later my phone says No Sim Card can you help me please
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Marching On Together
(@motforum) reported
@SkyHelpTeam Spoken with your engineer, apparently it's a known issue caused by a sofrware updated (nice of you to let me know yesterday). Assume you will be automatically refunding me for TV during the period it's not watchable?
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Sinds♥️
(@Sindy5163) reported
@SkyHelpTeam @Sky are still telling me that they have technical problems with releasing my daughters pac as soon as l told them we are moving to @virginmedia they have released my pac but holding my daughters. Every excuse in the book. Why are they being so petty??
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Phil
(@happenstanceuk) reported
from
Eydon, England
With so many people talking about Sky Broadband going up and down every few minutes I don't understand why the @SkyUK site still says there are no known issues.
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cass✨
(@cass_aliciaaaaa) reported
@SkyHelpTeam hi, my Internet has been down all morning. I've followed all the steps, including resetting my router, but still no luck. Any issues on the south coast?
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white nancy 🇮🇱 🇨🇳
(@whitenancy007) reported
@SkyCorporate @SpursOfficial @SkySports FFS what the going to do stand on one leg to support net zero and then go down on one knee then two knees fir Islam ???
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Samantha Donaldson
(@Samanthadn1987) reported
@SkyHelpTeam hi is Sky tv down? I can’t seem to get it or any apps working?
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ketchup
(@corruptjourno) reported
@SkySports Cricket has never been the same as before the big 3
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Lisa
(@LisaRtweeting) reported
@SkyHelpTeam It’s definitely asking me to sign in. I’ve managed to sign in on my laptop and found the help article about PIN numbers but as I said, all my parental control settings are set to “off”. It’s only happening with SkyMax recordings since the channel changed names.
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salim aoun
(@salimaoun1) reported
@SkySports Salah **** ronaldo fans boy
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MyClubIsBetterThanYours
(@CfcSarthak) reported
@LeoChabert2 @SkySports Why would they treat there legend like that
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Sahir Nazir
(@sahirnazir1) reported
@SkyHelpTeam The box is quite slow and I don’t understand why the power button was on red last night. Thanks
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Phil Roberts
(@iamVilla) reported
@GuyBradley @SkySports He isn’t better than James, Trippier, Walker, Trent or AWB. Tough time to be an English RB, but he’s never going to get in the England squad.
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derek
(@DerekHairyhomer) reported
@aboosalik @SkyHelpTeam I’m having same issue in brighton sky are unable to explain or help
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Andrew
(@Andrew1978c) reported
@SkyHelpTeam Do you have a direct number for your billing team, please? I have spoken to 3 people already who haven't been able to help me.
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Adam H 💙
(@ReaperMan101078) reported
@SkyHelpTeam How does auto-compensation for missed engineer visits work? I had a visit booked in yesterday & the engineer never arrived. In the order tracking section of my account, it still shows the visit as scheduled. Does that need to update 1st?
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Ronaldino App Feed
(@RonAppFeed) reported
SkySports: Bryson DeChambeau played down his supposed ongoing feud with USA teammate Brooks Koepka and teased that "something fun" could be on the way involving the two of them...
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Jesus Is My Number1
(@AsharieH4) reported
@SkyUK I've got scammers calling and pretending to by from Sky customer service. Asking me to download the Zoohoo app as my account has been hacked. Number called from 009165028268.
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Mel
(@EmJay41445771) reported
@SkySports Well done. Totally support Alonso here.
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Sîlâgï $âka
(@AinemukamaSila2) reported
@SkySports Too bad
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Geoff Boycott
(@Boycott4Geoff) reported
@SkySports That’s what you get when you pay ridiculously stupid wages
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Mr Anxiety No Rhyme No Reason,
(@LeftBehindPoet) reported
@SkySports We've got this *** about face, it's not the social media companies to blame, it is the woke. If Troy could react with words he deemed appropriate without consequence the issue would be history.....