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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Uxbridge, Blackburn, Dublin, Sheffield, Enfield Town, City of London, London, Nottingham, Hammersmith, Batley, Croydon, Newham, Southwark, Oldbury, and Glasgow.

CityProblem TypeReport Time
Uxbridge Internet 1 hour ago
Blackburn Internet 4 hours ago
Dublin Wi-fi 5 hours ago
Sheffield Wi-fi 5 hours ago
Enfield Town Internet 6 hours ago
City of London Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Gooner2Az
    Az Gooner (@Gooner2Az) reported

    @SkySports @APresserV2 Oh my god thank god I don’t pay for this ****

  • mattflack90
    Stato (@mattflack90) reported

    @Mr_OKane_ @ChunkyTHFC @SkySports sorry i thought this whole argument was on the fact that it should have been a yellow if your trying to say that it should have been a RED? then yes were done because there isnt a decimal of a percentage chance that the decision for that incident is a straight red

  • Master_Hustl3
    BeesKneez🐝🐝 (@Master_Hustl3) reported

    @FrankEra_ Problem epl retards, or even skysports will create an agenda about the player.

  • stustuy
    SH (@stustuy) reported

    @ChunkyTHFC @SkySports Yeah just shows how stupid you are. Not a foul. Spurs are ******* shite and it’ll be hilarious when you go down. Hahahaha

  • UnitedL33ds
    M. (@UnitedL33ds) reported

    @ForFarkesSakeV2 @SkySports Same old crap from them, BBC etc!

  • IBakesJr
    Thecjhb (@IBakesJr) reported

    @SkySports Why ******** are sky interviewing this ****. WHY ******** ARE WE PAYING FOR THIS ******* SHITE!!!!!

  • carefree291088
    carefree (@carefree291088) reported

    @SkySports **** ain't funny anymore

  • Gwynbleidd1724
    Hugh (@Gwynbleidd1724) reported

    @FA_PGMOL currupt bias bunch of amateurs who can’t tell their arse from their elbows and only make decisions based on teams and not how play is, @SkySports have the worst coverage and commentary imaginable. Definitely highlighting that bias in football is there

  • malma421
    Malma42 📚 📺 ⚽️ (@malma421) reported

    I might still support Eddie Howe & disagree with the Howe out fans but I don’t blame our fans for how bad Newcastle Utd has been this season either cos how can fans who have supported our club be ti blame for them not trying for us this season? **** @SkySports @talkSPORT #NUFC

  • PO_1900
    P.0π² (@PO_1900) reported

    @M_Bin_Yousef @SkySports Arsenal fans make them do this **** more because they always fall all the nonsense the media and rivals fans did in the internet, what do you expects from fans that go against their players and manager every single match day even if they win or draw or lose

  • vkon1
    V K (@vkon1) reported

    @Wigglywooooooo @SkySports Yes my bad.

  • mousskay941
    Mousskay (@mousskay941) reported

    @ActuFoot_ @SkySports I PREFER REALLY NOT TO SPEAK IF I SPEAK I’M IN BIG TROUBLE

  • ian87730
    Ian (@ian87730) reported

    @culturaldude @SkySports Its got **** all to do with Sky sports ffs

  • ByromPb
    Paulie B (@ByromPb) reported

    @SkySports But are you going down ?

  • Arnold1789
    Arnold (@Arnold1789) reported

    @afcooog @SkySports You are literally in US ( Thousands of miles away from the Emirates Stadium ). The lad goes to games something you will never do you,Yet you call him plastic? you absolute Melt why don't you support your local pal. E.g Inter Miami or smth Jeez 🤡

  • cbm64
    Chris 🍺 (@cbm64) reported

    @SkyHelpTeam glass is broken again. Restarts are not working for ITV and Channel 4. #SkyGlass #Sky

  • JA606Gooner
    SonOfGunnersaurus (@JA606Gooner) reported

    @SkySports This is why people use firesticks and support free streaming services. You are now catering to the lowest form of so called “banter”

  • Ori_Sabastiano
    Ori Sabastiano (@Ori_Sabastiano) reported

    @now_arsenaI And skysports is posting this with a laughing emoji. Damn, we need to win the league to shut these guys up.

  • MrCADwiz
    Everest, Sam (@MrCADwiz) reported

    @SkySports this really misses me off there is live golf happening right now but instead you just showing people talking bollocks. Show the ******* golf for **** sake

  • dkuti82
    Dare Kuti 'Gattuso' (@dkuti82) reported

    @SkySports I am never serious about anything in life. Na the same boat carry me and this guy but my wife no go gree.

  • Mujaheedonx
    Mujahid (@Mujaheedonx) reported

    @mthomo83 @gunnerking_14 @SkySports Oh😭😭 how are they going to feed their families now that mthomo has cancel his sub😭🤡🤡🤡

  • ChamboOxlade
    Ox bee (@ChamboOxlade) reported

    @visco78 @silviorhodes @SkySports You're are slow, remember oct 2023 at the Etihad

  • ShaneBarrett442
    Shane Barrett (@ShaneBarrett442) reported

    @ForFarkesSakeV2 @1972_rickyb @SkySports But just call them Rotherham, West Ham and the Saudi B team. What’s the issue?

  • kudzi2110
    Izduk (@kudzi2110) reported

    @SkySports I’ve seen some **** in my time but this is madness. Sky knew this guy before yesterday and were part of this nonsense to try and hype up the upcoming fixture because why else would he take the bottle to a Chelsea game

  • GunneRaja14
    GyökeRaja (@GunneRaja14) reported

    @SkySports They're hyping the randomest ****

  • TuckyVersionOne
    TuckyVersionOne (@TuckyVersionOne) reported

    @SkySports I dont have any problem with him doing this. It's banter. But the fact Sky have made a story out if it to the point of visiting his house is a shambles. Sky Sports are at rock bottom.

  • Besbits1
    Besbits#7 (@Besbits1) reported

    @SkyUK my internet keeps crashing and no one is telling us what is happening. You said you were going to fix it but you have done nothing. My phone data is running out. When are you going to fix this problem

  • roseblago
    roseb (Milo IT) (@roseblago) reported

    @gooner145 @SkySports Absolute crap indeed. But sure leave him at it.

  • tubblesmeister
    Martyn Wilson(more mobile than the spurs players) (@tubblesmeister) reported

    @SkyHelpTeam What the hell is going on with tghe Sky Q boxes turning the channels over on their own when watching? Not just me, others i know are having the same issues

  • mattflack90
    Stato (@mattflack90) reported

    @Mr_OKane_ @ChunkyTHFC @SkySports but it doesnt start there, it starts outside the box, even then from the pic its not playable by romero, hes just stopping the playing closing down the GK BUT as i said, that rule implemented hasnt been used in yrs, its just an easy get out for the PGMOL to back the refs decision