Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Manchester, London, Hounslow, Hammersmith, Croydon, Crawley, Glasgow, Birmingham, Leeds, Ilford, Saundersfoot, Wrexham, Chester, Ilkeston, and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
TV | 3 hours ago |
|
London
|
Wi-fi | 3 hours ago |
|
Hounslow
|
Wi-fi | 4 hours ago |
|
Hammersmith
|
Internet | 5 hours ago |
|
Croydon
|
Internet | 5 hours ago |
|
Crawley
|
Wi-fi | 6 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt (@FFpointbreak) reported@skysports Never ever do that again.
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Johnny Reb (@endthebeeb) reported@SkySports What's with the stupid music drowning out the presenter?
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jonathan davies (@jonno108) reported@SkyHelpTeam I changed provider from Tesco mobile to sky mobile earlier this year the reception I receive is shocking around Worcester. Can barely make phone calls! Why is it so bad?
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Mendoza (@Mendozajf4g) reported@SkySportsWSL @SkySports If she robbed me in the street, I wouldn’t know how to describe her to police! 1) I’ve never heard of her in my life 2) if I gave her name, the police would be clueless as to who she is! When did sky start covering low attendance football? They mocked it during soccer am!!
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Mark (@MarkAmiga) reported@SkyUK How hard is it to get a HUMAN BEING on your phoneline, I DO NOT WANT TO TALK TO A DAMN ROBOT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Chels HQ (@Chels_HQ) reportedCallum McFarlane: "I don't think we lacked effort and commitment. We got into some good situations in the second half, it wasn't down to a lack of effort." (@SkySports)
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Eller Kapp (@EllerKapp) reported@Appletv please stop jamming the crappy and inferior @f1 broadcasts down our throat and allow American fans to watch and re-watch the superior - in EVERY way - @skysports broadcasts of ALL F1 sessions. Not just when sessions are live. But available on demand as replays as well.
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exe | @terminate (@terminate) reported@spfl @SkySports all the huns I know want to lie down to hearts, they know they won't be celtic anyway
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Shannon • shanylou 🇬🇧🏴 (@shanyloublog) reported@SkySports Please fix the watch function on your app, the audio and picture is out of sync for your stream of the Kopriva v Jodar match!!!
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Steve (@spinksy_afc) reported@DarrenArsenal1 Unfortunately clubs and @premierleague sold their soul to @SkySports so have no control of it's an absolute **** show, no thought for the travelling supporters from both teams.
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Scotti㊙️🈲 (@i_am_Scotti) reported@Chels_HQ @SkySports @ChelseaFC Reckles and stupid owners!!!! I hate you lots!!! **** EGBHALII 😡
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Tom (@RedDogNF) reported@SkySports @SkySportsNews Yo-yo, back down by Feb
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PiagetTheGooner (@PiagetTheGooner) reported@Mo_Arsenal9 Well it’s been apparent for the longest time that we are left to our own devices when it comes to fair coverage by the British media esp Skysports. See how they keep shoving the shameless and biased Gary Neville down our throats to commentate on our games.
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Wesley Damian Woolfall (@woolfall56163) reported from Lymm, EnglandMy network at home does not work right i hope u look at this for lymm @SkyUK @SkyCinema Sky it seem there is an error online so know hope u fixing the failed network error am use my date from my so know to make my twitter work and roblox @Roblox
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WOT. ME. WORRY ? (@swallocks64) reported@SherlockStede @SkySports Sky sports. Been ****, are ****, always will be ****. Absolutely clueless.
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Leslie (@Kabuk1) reportedAbomination. PL needs to make a rule that penultimate games must be play in Sat and Sun. It’s the final home game for half the league. Cancelling @SkySports and never going back. Shameful and greedy. I hope the relegation battle is all wrapped up before that fixture.
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jordy (@JordySpurs) reported@eurofootcom @SkySports You could see this coming a mile off over the last few seasons. Europa league winners smoked screened the real problems. The signs were there, incompetent stupid decision after decision. Wrong appointment after wrong appointment. Medical staff called out. Board deserves it.
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Wayne (@waynesmith19881) reported@SkyHelpTeam @DavidHardma1 Why don’t use just help the man you pack of ***** instead of sending him in circles useless people
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Matt (@mattmartincouk) reported@mariodc @SkyHelpTeam @SkyUK And that, not unexpectedly is down to BBC. It isn’t a sky message.
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Amy Ingram (@Amy_ingramm) reported@NOWHelpTeam @SkySportsPL @SkySports please sort out the quality on Sky Sports on NowTV. Loosing the camera/ audio and we are paying for this service every month. Its ****
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GeordieWBush (@geordie_w_bush) reported@leedsfanstonga @ForFarkesSakeV2 @SkySports Because you’ve played a game more then spurs and still mathematically could go down… not that you will or even be close, It’s deffo spurs going down haha
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Emma Monckton (@elm1968) reported@SkyHelpTeam I’m not receiving the verification code to log into my emails. I also do not have the back up code to switch off the two way verification. Can you help?
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Morally Ambiguous (@kun_ejizzy) reported@timmy_sax @SkySports It’s never been a manager issue I think the players have just been poor
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Long live the ellie's head (@ktmg85) reported@jamiemorson @SkySportsPL **** @SkySports, everyone should stream those ***** for free. Don't pay these crooks a penny.
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Shaun Barden (@BardenShaun) reportedWhat a surprise #skysports down playing man city dropping points, if that was arsenal they would be getting hammered
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Nige (@Nigemufcok) reported@YeDivvy @EdsLFC @SkySports Timing doesn't matter, and I could post many more including the whole room at a Spirit of Shankly gathering singing the Munich song, but let's pretend none of it happened because you might get offended if you get a bit back. Always the victims, it's never your fault.
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Ibrahim (@ibrxhim2) reported@TouchlineX @SkySports If Mbappe was like Ronaldo vini would likely happily play the role of 2nd man and support him like benzema did for Ronaldo, but he’s not and never will be…
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cfcMode_v2.0 (@cfcMode_v2) reported@DavidHenigUK @SkySports I know many PL fans that also attend non-league too, like myself & frankly, it’s more enjoyable than paying extortionate prices to watch sideways & backwards Pep lite crap surrounded by tourists who spend much more to watch the game through their phones
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Ibrar M (@84Ibz) reported@boxingkingmedia Phenomenal card 👏🏼 These are the cards that will help 🇬🇧 boxing grow Just wish this was on @SkySports they would have non stop coverage,interviews huge build up @DAZN need to do more hopefully the link up with tnt in 🇺🇸 can happen in 🇬🇧
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Billy Loomis 🇯🇲 #OnlyMo (@ghostface_LFC) reported@SkySports wtf is this camera angle!? Its like im watching the match on replay!