Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (18%)
- TV (12%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: City of London, Johnstone, Blackburn, Manchester, London, Hackney, Prestonpans, Glasgow, Hounslow, Grays, Bristol, Rochdale, South Benfleet, Brentford, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 hour ago |
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Internet | 2 hours ago |
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Wi-fi | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 3 hours ago |
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Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tank (@MurphD100) reported@ECB_cricket love cricket but The Hundred is absolute dross. Why would you pay £40 for this meaningless franchise nonsense. If the crowds are down 20% this year it will only get much worse. @SkySports
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Ben ✝️ (@Whizum) reported@SkyHelpTeam can you help me?
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The Random Pundit (@therandompundit) reported@SkySports Being turned god awful and then being sold for pennies on the pound.
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Funto Peter (@funto_peter) reported@FabrizioRomano 29 years old going for £75m and everywhere is quiet. If this was Manchester United, Skysports and all other media outlets would write the transfer fee in Euro just to have a higher figure and the narrative would be "it's a bad business." This is how you know that Manchester United is bigger than them all.
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AC3 (@AustinChild3) reported@GrazaWhu @Only1Tozima @SkySports Have you opened your mind to the possibility that more money for member organizations might not be such a bad thing?
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Graham Roper (@grahamroper33) reported@ATLiverpool_ @markmcadamtv @SkySports Ridiculous we have lost kanote robertson trent other defenders are injured or crap we need defenders urgently
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WatchAaron (@AaronLinstead) reportedHas anyone else been having really bad customer service from @SkyUK in the last few months? They’ve given me mixed information, false advertisement on their products and their specialists aren’t helpful at all. My Dads had issues recently too - wrong info, no applying deals etc.
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Stuart Williamson (@ellakerris) reported@SkyUK if I can prove that your ****** internet drops out multiple times a day can I cancel my contract?
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Danny (@KingselehSzn) reported@villaleebs @SkySports Yea, I do have a problem with the way it was floated but throwing away the baby and the bath water has never been the way to go. I think it should be revisited.
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Leanne (@Leanne09585967) reported@SkyUK twice this weekend a sky thank you from us screen has come up and I’m having to shut it down completely to restart. Why?
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Forex_Fire_ (@forex_fire_) reported@NUFCNews24 He already sold lol thisbproves this page is full of **** its confirmed on skysports i bet this quickly gets deleted and replaced with the sold post you complete whopper
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Gareth Kerr (@GarethKerr14) reported@SkySports What is this ****? Lol
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lifes a ***** (@PackmanScouse) reported@SkySports Absolutely nothing going to a awful club with a terrible fan base
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Samuel James (@SamuelJ72317235) reported@snookerfan123 @MillwallDan85 @SkySports Respect mate 👍. We did come down twice midweek because the electric went out, lol.
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Kevin Hawkes (@Kev043) reported@MatchroomPool Why did you take pool events off @SkySports? The streaming experience for WNT on a tv is terrible! a real step back for the sport we follow. Take this on board please. Make it better for fans.
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Nico (@NicoJohnson75) reported@SkyHelpTeam I have given up on your AI online help system! No mobile signal in the BH19 area for weeks. Hundreds of residents complaining. Support worker here needing to make phone calls to keep clients safe, I cannot get through to you for any support! Help!
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Sam Brown 🏴 (@SamBrow74823937) reported@Trafordtimes @Jaggodc You’re the liar, Skysports never said Rashford was getting the #10 shirt back. You must be ******* desperate for clicks.
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col mcm (@McmCol) reported@Celticnewsnow @ReadCeltic I cant believe this imbecile has a job with skysports , nothing better when he stops speaking and that look on his face where he knows hes forgotten what he's talking about so just says eeeerrrrrmmmm till he remembers Who gives a **** what this muppet thinks
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Kasper (@JstKasper) reported@SkySports I thought Sepp Blatter was the worst we could get, but here we are
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Dzmitry 💙💛 (@diman_84) reported@SkySports **** you Gianni
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MagpiesArmy (@bob87722426) reported@SkySports What could anyone offer you to **** off with the made up stories?
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Jasjeet Malwa (@JasjeetMalwa) reported@JohnMan69707499 @Andypercival8 @SkyUK ******* retard
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Arby (@Arbygh) reported@Emzz715 @SkySports Shut up with the rest of your glory hunting supporters. The food chain put in place by the red cartel is the reason why those greedy players all went to Manu. Stupid 🤡
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zapaz (@zapaz66) reported@wuds100 Who pays for skysports news these days? I rarely watch it, just when I'm flicking past. It's terrible, I'm surprised it's still going.
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Tommyknocker67 (@tommyknocker67) reported@gavsuave @SkySports @PoliceScotland Poor flower you must be traumaised away and lay down
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Scott Braddick (@ScottBraddick) reported@WilliamFor68511 @SkyHelpTeam Yes, because I went on your post about a sky technical issue, your photography and your interaction with a codeian to make really rubbish comments. Leave trolling to slightly smarter people, ones with iq’s above 55.
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louis (@LOUlSB2B) reported@SkyHelpTeam i’ve got a new iPhone and activated the eSim but when i’m trying to get my old number back it’s saying i’ve got 2 active SIMs? i’ve rang up customer service and they’ve told me to leave sky then rejoin and that will get rid of the old sim? why can’t you just do it?
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Westend_Dave (@DaveWestend) reported@SkySports Wtf kind of headline is that
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Shakamoto (@NorthShoreFace) reported@SkySports Well he's just been told to go **** himself by UEFA and CONMEBOL so there's that 👌🏼 ****** baldy whopper.
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Mark senior (@Msenior89Senior) reported@SkySports could you please stop panning to the crowd or players sat on a bench during rugby league coverage. We keep missing action whilst this is happening. Coverage this year, especially camera work had been absolutely dreadful! Magic weekend was terrible and its not improving