Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Liversedge, Kirkby in Ashfield, Romford, Edinburgh, Wallington, Brentford, Wolverhampton, Orpington, Halifax, Barnsley, Luton, Hampstead, Wilmslow and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Liversedge |
TV | |
| Kirkby in Ashfield |
Phone | |
| London |
Internet | |
| Romford |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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aar2021
(@aar17cazozil) reported
@SkySports WTF! we got you coz Unai was crap! now the same guy you got sacked proves you ain't worthy or better than him and you still rant about another chance? The ship just sailed!
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I.Davidson
(@Odd_Budget) reported
@ADRyde2 @SkySports He's never managed a premier league side. And has no job at least for now.
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Val
(@Val_ALP) reported
@SkyHelpTeam So what am I going to tell my employer?? That I can’t work because Sky doesn’t have enough engineers fixing issues?? Terrible service!!!
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bow
(@wt2244) reported
@SkySports Mr good lucking spent a ******* fortune and there still ****
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Sam Chipperfield
(@ChipperfieldNot) reported
@SkySports 6 games in 7 weeks, 3 training sessions a week, **** off
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Devil’s Advocate 🔴⚪️⚫️
(@vgdmanyu) reported
@AA_utd @SkySports Partey ? Auba ? laca ? Leno ? Saka ? Gabriel ? It’s not like arsenal squad is bad. It’s that Arteta is not a manager no matter what people say he has not got the experience or know how to manage a team. Look the diff Tuchel made at Chelsea vs Fraud Frank.
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Tom Perris
(@perris1712) reported
@speedzx @SkyHelpTeam The vast majority of people aren’t going to pay for a business line, they have enough bills as it is. Providers need to respond better when there are problems, not rocket science
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Elaye-Mags A
(@ElayeMagsAbidde) reported
@SkyHelpTeam And now I have no satellite signal. Sky, what’s going on?
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E Richard
(@elallo) reported
@SkyHelpTeam How can I run a line test when I have no broadband connection to connect to website to run a test? Local Facebook page has lots of people all with same issue
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Paul Hardacre
(@geekball) reported
@SkyHelpTeam It's still showing as an outage on your site and it's very slow (10% of normal speed). So that's outside of "working" specification. Shame that you can't actually listen to your customers though.
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EDU OUT, ARTETA OUT!!❌
(@northsidego0ner) reported
@SkySports How? by beating West Brom, get ******** out of my club you fraud
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Chris
(@cjlow_) reported
@SkySports What a load of shite. Just getting the excuses in now incase they lose their next few games. Probably More down to his shite training regime.
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Jac spina
(@Weefatmaw) reported
@virginmedia are an absolute joke! Problem from day 1 in November 20 and still not resolved! My worst decision ever leaving @SkyUK
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Ed
(@cherry_ed99) reported
@SkySports Arsenals worst season for years and their answer....let’s buy a player who’s getting relegated 🤦
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Author, genealogy addict, love sci-fi
(@ElaineJackson12) reported
@SkyHelpTeam our sky Q box will not connect to our virgin media router - says no broadband connection but router is fine, please advise. Sky protect helpline no help at all.
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Squidward 🌈
(@CallumDunn80) reported
@cherry_ed99 @SkySports Yes because buying relegated players has never worked for clubs has it
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Dai Charles
(@DHCharles) reported
@BenSuttonJackal It’s always a difficult one as @SkySports has been a long time backer of the Lions with in depth coverage (and money) & numerous support progs that the BBC just could not give air time to. These would all be traded for a greater one off audience🤔
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E Richard
(@elallo) reported
@SkyHelpTeam Maybe if you invested in decent monitoring tools into your network I wouldn’t have to run my own checks ? If I and lots others are reporting issues , then maybe there is an issue!
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PJ
(@iamthemusicman2) reported
@SkySports The club needs stability another manager will not improve this team. it needs changing in all departments. Most of these players have been there since wenger and had 3 managers now. #Artetain
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Jontez
(@JohnOdoda3) reported
@SkySports Arteta even given the city players he won't do ****,,,this is a clown used to arrange for pep cones and thought he was good enough arteta can't take arsenal anywhere
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chicotime007
(@chicotime007) reported
@SkySports Should of never got rid of wenger
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Ian Chuter
(@IanChuter) reported
@SkyHelpTeam Looks like it is getting fixed now. The fact it was sorted so quickly highlights the problem that it took so long to get the problem acknowledged.
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Philip Game
(@phil08game) reported
@AA_utd @SkySports The squad is decent he is doing a terrible Job
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amanda
(@amandahollis73) reported
@SkyHelpTeam are you having issues with broadband in the Southampton area? Wondering whether I should just give up on working today 😜
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Paul Hardacre
(@geekball) reported
@SkyHelpTeam As predicted, Internet is back on (albeit slow) and you've acknowledged it's an area outage . Do I have to cancel the engineer or will your system realise that the visit is unnecessary and cancel it itself?
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StreetGunner
(@gunner_street) reported
@SkySports You ain’t got **** to prove get out
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Kevin Brown
(@KB36) reported
@SkyHelpTeam That doesn't really help because by the time I go through it the hub has generally reconnected so I can't book an engineer etc
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The Green Manalishi
(@TwoProngCrown) reported
@MarcSpurs We get suspicious arranged fixtures every season MU fans were let in G.Neville incited it like some rebel protagonist with @SkySports help &only because of a self-entitled envy of others winning🏆’s he&their fans think they deserve just because they did before ESL was an excuse
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Paul Hardacre
(@geekball) reported
@SkyHelpTeam Well, you're currently well below your USO of 10Mbps - currently have about 4Mbps down and 1.5Mbps up with a sync of 70Mbps down and 20Mbps up so you've clearly still got issues and you have been notified because I can see others being told that there's an outage in the area!
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TimUtd
(@TimmyTheRed98) reported
@AA_utd @SkySports Squad is not great, but they can do better. He is not getting the best out of them, constantly tweaks his tactics, man mangment is ****. Lets be honest, he should get the sack