Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: King's Lynn, Halifax, Blackburn, Southwark, Leeds, Bournemouth, Plymouth, Leicester, Manchester, Kirkcaldy, Croydon, London, Halesowen, Slough and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
TV | |
| King's Lynn |
Total Blackout | |
| Halifax |
Internet | |
| Blackburn |
Total Blackout | |
| Southwark |
Wi-fi | |
| Leeds |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dayne 💙🤍
(@UltimateDayneee) reported
@SkySports **** THE GOLF OFF, I WANT TO SEE THE MAGIC
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Cristoir Toibin
(@christobinsings) reported
Camera angles from #SkySports are awful, director needs shooting, no wonder Eddie left #EubankJrWilliams
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Jon Durnian
(@JonDurnian) reported
I’ve never been one to say SkySports commentators have been shite, because it’s usually quite subjective. But that from Macklin and Enzo was absolute tripe. They just wanted their mate to win and didn’t even try and hide it. #EubankJrWilliams #EubankJr #SkySports
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CEO /Non Exec/Mentor/Volunteer
(@jecrawley) reported
@SkyHelpTeam And now my glass is saying I don't have any subscription so can't even watch BBC or ITV and no fix until next Wednesday. I would advise anyone looking to purchase #skyglass to tread carefully
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Sally Welland
(@WellandSally) reported
@SkyHelpTeam Apparently I have the best deal available, yet my father (new customer) still gets a better deal than I do (customer of 21 years!) £27pcm more expensive! An extra £426 over the 18 month contract 😡
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Muddy Waters
(@vochey88) reported
@SkyHelpTeam sky ultra HD not working again. This is for Eubank vs Williams. Don't get why I pay for it when it only sporadically works.
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the_mad_hatter
(@harri5021) reported
@SkyHelpTeam why is recording of Saturdays rugby league on channel disabled, the programmes either side have recording enabled, will you be issuing a discount for providing a reduced service ?
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Lubo
(@_lubo) reported
@snboxing SkySports camera work is ****** terrible
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Ty
(@K1ngofMercia) reported
@SkySports Eubank Vs Williams camera work is awful!! Multiple times the fighters have been out of shot not to mention completely missing the first knockdown
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Jack Bell
(@jackbnufc) reported
Williams lost the fight as soon as he took his top off. Wtf is that back piece tattoo, Jesus. Take a loan out to get that finished before you appear on millions of TVs in the biggest fight of your career! #Skysports #boxing
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Ian Kershaw
(@cartman802) reported
@SkyHelpTeam I have ran the tests. The problem, like many others, is the hub.
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Ben Allum 🏒🏈
(@beninho07) reported
Since @EddieHearn left @SkySports @SkySportsBoxing it has gone down hill fast 👎
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PaulDPenny
(@PaulDPenny1) reported
@SkySports Eubank Vs Williams camera work is awful. Completely missed the 1st knockout and half the action is being missed as too close up or the ref in the way. WTF?
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Marco valente
(@Marcova89510869) reported
@SkySports my dad passed away with a head injury you should never encourage this type Boyd Out
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Steve Brady
(@bradzAVFC80) reported
This is the worst build up to a boxing fight in years @SkySports
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Fred Nurk.
(@manfred698) reported
from
Manchester, England
@BrianoNazereth @SkySports @BBCSports Cancel, def.
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Richie Fullerton
(@Richie_F26) reported
@SkySports stop with this 'I apologise for the language' garbage.
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SB 💫💫
(@sakarb420) reported
@SkyHelpTeam Internet not working in Peterborough area PE3 ? Been down for a few hours whats happening?
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Stephen Vickers
(@theseagullsfan) reported
Has anyone ever tried @SkyHelpTeam . Whatever answer you give always get the message ‘Sorry I didn't understand your response. Using the buttons below, could you please tell us if you are an existing customer?’ So much for customer service, high fees - no service, what a joke
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Sonya Dumas
(@sonya_dumas) reported
@MichaelBensonn @SkySports Stop with the poor ggg excuse but I guess your forgetting Dev getting robbed against ggg
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Lee Dewey
(@leedewey35) reported
Wow @SkySports what's happened to boxing nights. Awful production and MC is it his first job ???
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MoonManUtd
(@szmopb) reported
@Magnifico778 That Skysports interview.. Everybody just forgot how **** he’s been and largely at fault for the mess this season. then they blamed everyone else in the squad. I feel like I’ve been watching a sitcom Everyone Loves Ronaldo where we just laugh while he tries old tricks and fail
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DadSpader
(@DadSpader) reported
I throughly the interview by @SkySportsBoxing was quite disrespectful of @Claressashields tonight. Poor show by @SkySports
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Tom Hall
(@TWH4LL) reported
@SkyHelpTeam I’m getting ‘remote network problem’ on downloads again!
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Lew Walker
(@lew_walker1) reported
Was never a knockdown! Just killed it for Williams #EubankJrWilliams #skysports
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Ricky
(@wallace83) reported
@SkySports awful camera work on the main event #EubankJrWilliams
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Joao Magalhaes
(@JoaoMagas09) reported
@SkyHelpTeam outage in Wiltshire. Broadband has been down for over 30 minutes. This is painful specially on a Saturday
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Son Lyme
(@Son_Lyme) reported
@MichaelBensonn @SkySports What a load of old cobblers - if he could have stopped Williams, he would have. Williams was keen to help him in those early rounds too.
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Bob.. or is it?!?!
(@nolongerspecial) reported
@SkyHelpTeam please, please, please, please fix the downloads failing issue!! £70 a month and I can’t watch programs I want to watch!!!!! Tried download via app workaround and still not working. It’s one more failed download away from getting thrown out the window. Absolute junk
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RedMist
(@TheLFCNinja) reported
The commentary @SkySports was rediculously bias, no idea what those punk-dits were watching. @ChrisEubankJr wasn't even out of 2nd gear. He destroyed @Liamwilliamsko and what a horrible boxer you are, hope this fight has ended any type of potential. Skooled! #NexGen