Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Northampton, London, Gloucester, Ilkeston, Glasgow, Gravesend, Ilford, Harrow, Kidderminster, Nottingham, West Bromwich, Birmingham, Fulham, Blackburn and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| London |
Internet | |
| Northampton |
Internet | |
| Gloucester |
Wi-fi | |
| Ilkeston |
Internet | |
| Glasgow |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sinikka Biose
(@BioSeneca) reported
@SkyHelpTeam But your previous tweet said you can escalate...why would you say that in public and then in PM tell me to contact complaint team? I have contacted your complaint team twice since my written complaint and nothing has happened! You have my complaint #- so please escalate!
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millatevin
(@millatevin) reported
@SkySports The Child faced human about to make errors again
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Natasha Prior
(@hunny2908) reported
Been with #skybroadband less than 3 weeks and my WiFi is down until Monday sometime as @OpenreachHelp has a fault on the line! No wonder @SkyUK are giving deals on broadband! It doesn’t work
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Sam Otoo
(@SnowOtoo) reported
@SkySports That's his and the board's problem, not ours.
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James Naylor
(@Sporting_Jim) reported
@SkySports Whats it got to do with UEFA? Surely it's down to FIFA to decide, seen as it's a world cup.
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Joe Craddock
(@wooz____23) reported
@SkyHelpTeam Broadband down for the past 2 hours. Have tried all the diagnostic and then it says to book and engineer. What’s going on!
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Andy Henman
(@AndyHenman1987) reported
@SkyUK Please help. No access to buy accessories online. No piggybank options visible. No way of contacting anyone without sitting in a queue on the phone?
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K💫
(@SakaProp) reported
@SkySports what i have learnt from today: Maguire still plays for Leicester😭 Penaldo ghosting everywhere but 6yrd box👻 Sancho is still the worst signing of the summer💰 Bruno got another assist What a Trophy! 🏆
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mattie 🏴
(@afcmattie) reported
@xxxxposedpubg @KaiQom @SkySports ‘If it ain’t broke don’t fix’ This is also targeted at UEFA and the super league clubs
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Chris 🎵he’s our number 2️⃣3️⃣🎵
(@bridyid5) reported
@ThreeUKSupport No. You have lost it. You never did the transfer correctly. I’ve got the evidence in the live chat. Luckily @SkyUK @SkyHelpTeam are cleaning up your mess for us and can get this list number back.
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deano
(@deanobaby89) reported
@SkyHelpTeam any reason why my sky q box doesn't allow me to change channels unless I turn my box off? States technical fault ? Or is this a standard ploy for people to upgrade to sky glass which u will advise isn't but we all know how this **** works !
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Dr Ian McDonald.
(@imcdnzl) reported
@SkyHelpTeam I think it's with routing outside my home as only site with an issue. Might be worth telling your engineers.
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DD ⭐⭐
(@NeverMindMe_DD) reported
@LMnufc87 @SkySports Oh you mean change the KO time? My bad
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DD ⭐⭐
(@NeverMindMe_DD) reported
@LMnufc87 @SkySports Never on a Saturday at 3pm, ain't there some sort of law?
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Taliyah-Brooke Alyssa King
(@missking__x) reported
Officially leaving @SkyHelpTeam @SkyUK today, before my contracts even ended since day1 it’s dropped connection every half hour or so and takes forever to come back on possibly the worst broadband I’ve ever had!
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Gisella Stapleton 🔆 I n k i l l a y
(@gise_inkillay) reported
@SkyHelpTeam Hi, sky is not working at home, it's been more than one hour, is there a problem in Surbiton area? Or is my box not working?
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Eddie Clarkson
(@Eddiec1) reported
@SkySports Why are Premier league footballers so monumentally stupid ?
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Sarah Aird
(@sarahairdx) reported
@SkyHelpTeam Yes I have done the online steps 3 times now. I will call but I will get the same answer as I always do there is no issues and will send an engineer.
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Nobody
(@NobodyN20323258) reported
@SkyHelpTeam Slow? Tired? Maybe if you actually fixed the broadband I'm paying for and got me online I could fully appreciate your slow, tired broadband.
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Ø
(@oIivercfc) reported
such a joke how we can’t get any of the 3pm kickoffs over here. tired of the laggy arabic streams man, wtf do i pay you for ? @btsportfootball @SkySports
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Ben Matthews
(@b1e1n1m) reported
@SkyHelpTeam They keep telling us they are unable to upgrade our package, forget it, it’s a complete waste of time and a very poor service. If I can’t even get my subscription upgraded, there is little hope really!
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Sarah Aird
(@sarahairdx) reported
@SkyHelpTeam Haven't had Internet since early hours this morning, yet sky say there is no issues in my area? My mums has also been down since yesterday. Pay a fortune for it not too work?
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daniel marshall
(@harlequin1974) reported
@ERPPartners @SkySports @wazzamad No chance mate who’s got 2.5/3 billion to spend !! Newcastle cost 300 mill we are stuck with this James blunt …and Hitchen the worst head of recruitment in world football
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nm
(@slantshelf) reported
@djsgrant @SkyUK No problem big man don’t get one then
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Matthew West
(@Matty_West64) reported
@PrestwichBlue @SkySports Hes running them as a business and not as a football team. It's all about bank balance & profits. Similar to the Glazers but instead of taking out dividends its just keeping the club finances sound. That's why they're consistently NEAR the top but never AT it.
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Sinikka Biose
(@BioSeneca) reported
@SkyHelpTeam Your relevant team I've contacted twice - all they've been able to do is to chase person, who has my complaints assigned to! So no - your relevant team does not seem to be able to help!All they do is pass the ball to someone who hasn't done his job in the 1st place. It's a joke!
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john rowan
(@jokewapo) reported
@SkySports @ScotlandSky don’t give a flying **** about Scottish football
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x 😊 x
(@Nicola1967) reported
@SkyHelpTeam - having major issues with my Q box of late. Engineer came today and replaced the box. Worked for about 2 hours. Gone off & won’t come back on. Please help!!
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Michelle J Cowley
(@MJCSD70) reported
@SkyUK please put the other three episodes of #COBRA back on #SkyMax. If you removed everything from television due to sensitive issues in this worked, there’d be nothing on television.
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Joe Craddock
(@wooz____23) reported
@SkyHelpTeam Says this service is not available 🤬