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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 20% Wi-fi (20%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Blackburn, London, Ilkeston, Birmingham, Reading, Leeds, Bushey, Dudley, Romford, Isles of Scilly, Manchester, Hackney, Castle Cary, Slough, and Wigan.

CityProblem TypeReport Time
Blackburn Internet 32 minutes ago
London Internet 39 minutes ago
London Internet 43 minutes ago
London Internet 1 hour ago
Ilkeston E-mail 2 hours ago
Birmingham Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TimmyBlaq007
    chukwu Nonso (@TimmyBlaq007) reported

    @SkySports The worst England defense call up

  • mckyau_steve
    Stevie Wonder (@mckyau_steve) reported

    @Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort

  • spokeninjest
    Joe Wrigley (@spokeninjest) reported

    @BBCSport Do football players know how much they are letting down fans by time wasting and play acting? It’s a disgrace. @SkySports

  • K4MRXN20
    Kakarot (@K4MRXN20) reported

    @bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?

  • Lord_vybel
    ELLERY NII TACKIE-BUCKLIN (@Lord_vybel) reported

    @kniipascal_Cfc @theMadridZone @SkySports Perez is threatening an owner to buy his own product funny. No wonder you support Chelsea

  • mellieleeds
    Mel (@mellieleeds) reported

    @SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?

  • MuzaffarMusa
    ムザファ (Muzaffar) (@MuzaffarMusa) reported

    @Goatciello well compared to Doriane Pin we can guess who's the better driver. Also she's doing well at SkySports F1 so even if her racing career doesn't work out she still got somewhere to go with all her experience as a driver.

  • MartinG1961
    MartinG (@MartinG1961) reported

    @Chirpygeezer @darrengrimes You poor snowflake! Player of the match/player of the year, etc, have been used for many years, and on Skysports, etc, they have always included the sponsors name.

  • billythbook
    billythebookie2025 (@billythbook) reported

    @SkySports @Carra23 but hes never been a manager

  • PratyushP23
    Pratyush (@PratyushP23) reported

    Zee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.

  • londonNY1980
    Frank (@londonNY1980) reported

    @SkySports ******* idiot

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"

  • scott21282137
    scott (@scott21282137) reported

    @KaiMarley77 @talkSPORT @SkyUK Yep… but he didn’t go around saying “I’m the greatest player ever “…. Unlike that horrible **** Ronaldo

  • kanishk77233673
    lando&K (@kanishk77233673) reported

    @ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!

  • NaeBull
    NaeBull (@NaeBull) reported

    @ScotlandSky Dear @SkySports - Chris Sutton @chris_sutton73 is not a managerial expert but rather a pundit who had a very brief & unsuccessful stint as manager at Lincoln City for 51 matches where he won 14 games. He never managed again. You'd be better asking a manager in Tesco or Asda !!

  • ForeverUtd93
    Mr. England🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ForeverUtd93) reported

    @kylebrass27 @UnitedStandMUFC @SkySports Yeah that was 2/3 years ago when he was 25/26 and just came off the back of a great season, he’s now 29 and had a poor season last year

  • Vector64China
    CHINA ELISHAMASHEN ZODIVULKAN (@Vector64China) reported

    @SkyUK The Money Business; Distinguished idea or Death: Distinguished ideas or Service: What is your worth? Isaiah 48:10, 48:17:Path 112 page 286 > Amazon Kindle, Tellispectragence Junpoli ... Star (30) Profit (30) Telesis

  • poshboy7
    Mark (@poshboy7) reported

    Oh would you look at that. UFC last night. Main event on @tntsports didn’t even start before the recording shut off. @SkyUK this is pathetic now. @Ofcom can you help with these

  • G1ZA
    Giles Thatcher (@G1ZA) reported

    @OrlandoCitySC are used to these conditions and the reporting is terrible! Game will be on, just delayed. @SkySports reporting is oblivious!!!

  • MaxHillicks1
    Max Hillicks (@MaxHillicks1) reported

    @RangersFC @SkySports 1-0 loss to start our season off cos you thought to hire a complete failure and ******* idiot well done rangers wankers

  • JomzTimo
    timo. t. (@JomzTimo) reported

    @SkySports It’s not easy you perverts. You want to create an algorithm to make us fail to win. Every team in the premier league is promoted or stayed because they deserved it. So stop this silly agenda.

  • Honeythedog1
    James Barbour (@Honeythedog1) reported

    @SkyUK I,m a Sky customer for 18yrs. My contract is up. Ruby at Sky made an offer. It wasn’t good enough so she passed me to retentions.Robin in Retentions said her best offer was a lot more than Ruby,s. she couldn’t match Ruby,s offer , computer said no.Unacceptable.

  • kassimon90
    Mr Simon (@kassimon90) reported

    @SkySports They are trying to build a narrative so that they can use it as way to attack Utd for every bad result, there are no easy fixtures in the EPL, esp promoted sides

  • Hel_TCW
    Helz 🫎 🍍 married - no Trump/ MAGA/ Elon fans pls (@Hel_TCW) reported

    @SkyHelpTeam hi, My neighbour has had her sky cable accidentally cut. She is elderly and needs help getting it fixed. Which number do we need to contact?

  • UTD_Mavin
    Mavin (@UTD_Mavin) reported

    @SkySports Too bad for Chelsea right now

  • dollybb37
    Justine Green (@dollybb37) reported

    @danielsjourney1 @SkyHelpTeam Don’t believe them, we are in exactly the same position even with the boosters. Had 12 months of constant drop in service TV, constantly buffering when watching mini box. 5 different engineers been out. We’re going back to BT at the end of the month never had any issues with them

  • BigJoe8880
    BIGJOE👷‍♂️ (@BigJoe8880) reported

    @UnitedStandMUFC @SkySports I don’t want Robinson, he’s bad in tackles….Amad cooked him so badly

  • IGL81
    Ian Lewis (@IGL81) reported

    @SkyHelpTeam always so surprised by how bad the level of service is that is supplied by sky & their products. They hit rock bottom and then get out the mining equipment and keep digging to new depths.

  • KrishnaAnand_
    Krishna Anand (@KrishnaAnand_) reported

    @SkySports So what’s Sky’s problem? Always running an Anti United agenda. Gosh! #MUFC

  • cknze1
    Ken_ (@cknze1) reported

    @UnitedStandMUFC @SkySports Lewis Hall is the one with the tools to break down a low block through creative passing. We don’t need to compromise in this area at all.