Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (12%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dunfermline, Southwark, Hammersmith, Brentford, Chelmsford, Nottingham, London, Coventry, Glasgow, Paisley, Batley, Peterborough, Gosport, Basingstoke, and Sittingbourne.

City	Problem Type	Report Time
Dunfermline	Internet	16 minutes ago
Southwark	Internet	23 minutes ago
Hammersmith	Internet	2 hours ago
Brentford	Internet	3 hours ago
Chelmsford	Internet	4 hours ago
Nottingham	Internet	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PriNCiPaLiTy🧚‍♂️💫 (@kniipascal_Cfc) reported 2 minutes ago

  @theMadridZone @SkySports Reading the comments and it’s laughable Madrid fans are so stupid he’s already a como player You just as stupid as @SkySports

• 
  open minded (@JeffMosesZulu3) reported 4 minutes ago

  @SkySports Bull **** 💀💀

• 
  Helz 🫎 🍍 married - no Trump/ MAGA/ Elon fans pls (@Hel_TCW) reported 6 minutes ago

  @SkyHelpTeam hi, My neighbour has had her sky cable accidentally cut. She is elderly and needs help getting it fixed. Which number do we need to contact?

• 
  Erebus (@GrootBaas) reported 6 minutes ago

  @Blue_Footy @SkySports If our ownership bids 10m and then backs off then they where never serious to start as Xhaka was arguably one of the best midfielders last season granted he is 33 you have to take into account what Sunderland paid and what he produced last season.

• 
  Radio Red (@RadioRed77) reported 6 minutes ago

  @Scolmj @CFB_Pat UK broadcasts do not do this, the retard shows an American broadcast of an English league to prove English broadcasts do something they 💯 do not. I watch a lot of football on Skysports & TNT and it a small red card graphic.

• 
  CHINA ELISHAMASHEN ZODIVULKAN (@Vector64China) reported 8 minutes ago

  @SkyUK The Money Business; Distinguished idea or Death: Distinguished ideas or Service: What is your worth? Isaiah 48:10, 48:17:Path 112 page 286 > Amazon Kindle, Tellispectragence Junpoli ... Star (30) Profit (30) Telesis

• 
  amanda (@Song_covers01) reported 10 minutes ago

  @SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP

• 
  Kevin McGuinness (@McGuinnessKevin) reported 11 minutes ago

  @SkyHelpTeam Why is the listings missing on RTE One HD on Sky Stream? already rebooted the box still the same this only channel that has no listings. problem is because the box doesn't know whats on it keeps asking for a pin.

• 
  Suzanne Hawkes (@hawkes13soozie) reported 15 minutes ago

  @pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!

• 
  paul murray (@murray1234) reported 16 minutes ago

  @SkySports But there not gonna sell him, never where gonna sell him another pointless interview asking someone out side the club for a stupid opinion on a stupid subject

• 
  Gusty Spence (@BluenosedCOOP) reported 17 minutes ago

  @MaxHillicks1 @RangersFC @SkySports Stop acting like you're a rangers fan. You're a ******* piece of ****, Go find another club to kid on that you support.

• 
  oldtraffordfc (@old_trafford_11) reported 20 minutes ago

  @talkSPORT @SkyUK Ive watched every match of the last few euros and last few world cups but not watching this **** world cup

• 
  jay (@vanpersieheadr) reported 21 minutes ago

  @SkySports What ******** is this!?

• 
  FeelzButMakeItArt✏️🌚🦄 (@FeelzButArt) reported 24 minutes ago

  @babakeni @q_mesioye Honestly, we need a 45mins show which sole purpose is to invite pundits over to watch themselves in the past salivating on what they now criticize. It will be pure comedy watching them defend themselves. And it will never get stale, there are billions of content out there @SkySports

• 
  Bxrney (@BarneyJvw) reported 29 minutes ago

  @SkyHelpTeam @SkyHelpIreland you single handedly have the worse customer support of any business I’ve ever had to deal with, trying to speak to a real person is impossible, honestly feel like it would be easier to get into Area 51 then to talk with a real person! You are a joke!!

• 
  🚬 (@PapistPiastri) reported 34 minutes ago

  Why is the skysports stream losing color wtf

• 
  kaz (@girlieb71) reported 37 minutes ago

  @SkyHelpTeam I'm trying to buy a movie but my card details need updating but your site keeps saying it's a status 400 bad request

• 
  timo. t. (@JomzTimo) reported 37 minutes ago

  @SkySports It’s not easy you perverts. You want to create an algorithm to make us fail to win. Every team in the premier league is promoted or stayed because they deserved it. So stop this silly agenda.

• 
  Winston **** (@WinstonWeed) reported 38 minutes ago

  @ykyoung278 @SkySports Stupid

• 
  CB Photography (@PhotoCBradley) reported 39 minutes ago

  @SkyUK no broadband for a week an absolute joke!! The worst customer service ever

• 
  YamYam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaiMarley77) reported 46 minutes ago

  @scott21282137 @talkSPORT @SkyUK You forgot van Basten or gullitt Lool the best in Europe I'd lie down and sleep this one off 😴

• 
  Pratyush (@PratyushP23) reported 47 minutes ago

  Zee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.

• 
  Mubarak (@Mubby5x) reported 48 minutes ago

  @Blue_Footy @SkySports Bro still posting same news since last day of premier league , are you stupid ?

• 
  MDT (@TigerTowns88) reported 52 minutes ago

  @Pleyndamour @SkySportsRL @SkySports He wouldn't give a **** mate as he has no empathy for the paying public.

• 
  Jimmy Moore (@JimmyMoore12) reported 53 minutes ago

  @SkySports Already laying the groundwork for an excuse for a bad performance. Please win by 5 goals today because we all need a break from the English media negativity for a day.

• 
  Dan (@UKDan86) reported 55 minutes ago

  @danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.

• 
  Geoff (@Geoff1199292) reported 56 minutes ago

  @SkySports Is it just me but I cannot wait for the sponsor of Sky cricket to be changed, that stupid blxxdy dog supposedly speaking is ridiculous and frankly irritating.

• 
  DraxLee (@TrenchMadeDrax0) reported 57 minutes ago

  @SkySports Drop the damn cash and get him

• 
  Fiona Miles (@fimiles24) reported 59 minutes ago

  @SkyHelpTeam anyone there to help with a technical issue?

• 
  Steve Smith (@SteveSmith40242) reported 1 hour ago

  @SkyUK I’m disabled and think I made a big mistake going over to my broadband recently. Terrible connection,especially on my iPhone. Everything the engineer installed is completely out of my reach. I’ve sent several to you but had no reply. Maybe I should leave 😡