Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (19%)
• TV (15%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Woking, London, Burntwood, Southport, Batley, Croydon, Maidstone, Hammersmith, Hackney, Dunstable, Manchester, Wandsworth, Rotherham, Southampton, and Newcastle upon Tyne.

City	Problem Type	Report Time
London	Internet	43 minutes ago
Burntwood	Internet	2 hours ago
Batley	Internet	4 hours ago
London	Wi-fi	9 hours ago
Croydon	Internet	9 hours ago
London	Internet	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Baker (@DBaker68891) reported 1 minute ago

  2nd time this week I've woken up and @SkyUK broadband is not working. What's going on?

• 
  Kevin Mclean (@KevinMclea53084) reported 1 minute ago

  @SkySports Going worse and worse this sky sports now it keeps going off to the menu on me why is it still doing it I’m not paying for this after this season it’s a loss of service

• 
  DJM (@BigDaveDrums) reported 2 minutes ago

  @chameleon7six2 @SkySports That’s awful too!!! Why don’t people understand that??

• 
  Rick (@1972_rickyb) reported 4 minutes ago

  @RustyBComedian @SkySports It would pal, it’s made it interesting this season and people are watching it. That one was absolutely awful, not one to buy into the theories around corruption but at face value, they was extremely dodgy.

• 
  Saint Merce (@Charlie_Mercer_) reported 4 minutes ago

  @BoroHarris @SkySports Ha ha sorry Harris a lot of people support Saints. Boro is just a grim cesspit of a club. Never seen such bad losers from a club as Boro. Beaten by the better team, get over it !

• 
  Jamie fleig (@JamieFleig) reported 8 minutes ago

  @Swanborough888 @SkySports @dialm4merthyr Yeah all good points mate. Just as an outsider, it all looks terrible for the club. Rightly or wrongly

• 
  Charlie (@Charlie_UTS_) reported 8 minutes ago

  @Joe_DMB @TheSpursWatch @SkySports Again, bewildering how you fail to see examples

• 
  Northern Runner (@theunstable1) reported 9 minutes ago

  @SkySports please do us all a favour and piss off with these pointless half time player interviews. They don't want it or need it and they are just the worst thing you've ever allowed. Well, apart from Jamie Carragher obviously.

• 
  🤙🏻 (@Seismograph_) reported 10 minutes ago

  @AmandasFistBump @SkySports @EFL The govt pushed thru the Saudi takeover of your club. Sit down and shut ******** up.

• 
  irene griffiths (@irene_griffiths) reported 11 minutes ago

  @GaryWil48929949 @SkySports They won’t say anything about that because it will show brought in a bad light, you must remember little old Southampton who never said boo to a goose, apparently did the nasty deed. We’re now the scum of the earth and it’s not even been proven we did anything

• 
  Homerlander (@Homerlander88) reported 14 minutes ago

  @ThePrester @SkySports Mocking someone’s disability is useless ? Absolute classless fan base. Horrible , horrible wankers. Wouldn’t expect anything else from a scummer

• 
  James (@James7007223098) reported 15 minutes ago

  @chrisArmani_05 @SkySports What load of rubbish **** off arsenal

• 
  ⚒️🏰⚒️ 𝐂𝐡𝐫𝐢𝐬 𝐌𝐢𝐥𝐥𝐬 ⚒🏰⚒ (@Chris_Mills_) reported 16 minutes ago

  @steftweetshere @TheSpursWatch @SkySports Because you've been as **** as us. Just own it. That was definitely not a penalty yesterday. The day before 3 of our players were being assaulted in the box and got a goal disallowed. That is the measure of real corruption.

• 
  Mikel Supreme (@Otees13) reported 19 minutes ago

  @themagic_tophat @SkySports stop. Stop. The sport is enough, we don’t need you creating fake crap.

• 
  Kevin Carter (@kevin_carter_uk) reported 20 minutes ago

  @aldwsry10865 So you're a career criminal saying ok to Piracy?? @SkySports here's an idiot for your enforcement team...

• 
  Ricky (@Ricky81D) reported 21 minutes ago

  @JoshCF_ @skytv @SkyHelpTeam are terrible for it, we are out of contract, email saying monthly price will be £X amount, bill comes in and nowhere near, never had a bill in for the amount they have said yet.

• 
  Anti Neil (@antineil) reported 26 minutes ago

  @j_pfc2 Tell us about the ball boy more. You know it's been debunked right? And what did THB say again other than the rumour started by SkySports? Melt. Pay the Charities you scammed in 2010. Give back the cup you stole by cheating and then sit down and shut up

• 
  Keith Vernal (@vernalkeith66) reported 29 minutes ago

  @SkySports you seriously need to drop Mr Boyd from your pundit list. Calling out 3 decisions like a petulant biased baby at the end of the SPL is really poor. If you want to call out decisions do it for the whole season. The man is a clown.

• 
  Kwameasiamah (@kwame81Asiamah) reported 31 minutes ago

  @SkySports This man doesn’t know **** and yet Sky Sports continue to give him time to talk about things he has no clue about

• 
  Kalle 🇸🇪 (@thfc_ifk) reported 34 minutes ago

  @m4n1f35t1t @TheSpursWatch @SkySports Retard.

• 
  Alice (@76VEEKAY) reported 35 minutes ago

  Need to start filming some of the transitions skysports puts in there because I'm pissed the entire **** off

• 
  John mann (@johnnymann61) reported 37 minutes ago

  @BazaCox1980 @premierleague @SkySports 100%. They won’t leave it alone, until it’s destroyed. Sanitized stadiums, legacy fans gone from the game they loved. What ******** have they done.

• 
  Anto (@silentworks59) reported 40 minutes ago

  Would @SkySports not make the panel a bit more balanced Boyd and pals are so one sided! A clear handball and they arguing it never touched his hand! #scottishprem #celtic #skysports

• 
  Loo (@klseymanuel) reported 40 minutes ago

  @SkySportsNews @SkySports Damn

• 
  lime (@limewaire) reported 40 minutes ago

  @SkySports Kris Boyd hasn’t a ******* clue. He’s spinning absolutely dug ****. Sort him out

• 
  campbell 53 andrew🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@campR13ska) reported 44 minutes ago

  @SkyUK how do I cancel my subscription , not paying to listen to braindead Kris Boyd , you employ idiots

• 
  bridget (@HarleyACannon) reported 47 minutes ago

  @TheSaintCentre @SkySports maybe you could advise players on rules regarding ball biys please they can NOT hand a ball to a player in a game !! ....... oh wait that doest fit you stupid narrative hopefully when this debacle is sorted i pray you get sone sort of action against you

• 
  Chris Wiper (@chris_wiper) reported 49 minutes ago

  @SkyFootball @SkySports Sums Ronaldo up as a person. He should be going over to support his team and console the keeper etc but instead it’s all about him…

• 
  Rick (@1972_rickyb) reported 58 minutes ago

  @SaneTandroo @RustyBComedian @SkySports It was a poor decision, not one Celtic player appeals for hand ball. That speaks volumes.

• 
  GoonerGray (@GBigDawg45) reported 59 minutes ago

  @SkySports Only does this **** because he knows camera on him