Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 23: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (17%)
- TV (13%)
- Phone (9%)
- Total Blackout (5%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hammersmith, Islington, Dartford, Croydon, Glasgow, London, Nottingham, Rochester, Ilkeston, Derby, Leeds, Great Yarmouth, Birmingham, Winsford, and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 minutes ago |
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Internet | 19 minutes ago |
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Wi-fi | 2 hours ago |
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TV | 2 hours ago |
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Internet | 5 hours ago |
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Internet | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 | 🏴 | VEGAS ₳D₳ Pool (@VEGAS_ADA_Pool) reportedWe're now at a stalement with @skyuk with no solution. I believe, very soon, i.e. days, they're simply going to turn off the copper phone line and giving us no way to contact a guy that just lost his wife and has Alzeheimers! Are they allowed to do this?
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Jordan Jones (@ButchersArms23) reported@SkySports Nobody watches this **** anymore surely ??
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Alan (@skinnywinger) reported@SkySports Cancelled Sky this month £100 for 999 channels of **** all
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djcwarbs (@djcwarbs1) reported@TheClubLiveTw @SkySports Nah, I got Newcastle staying up, I don't see them going down!
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Joshua Gibson (@JoshuaGibson88) reported@ToonFan14 @SkySports Why should anyone feel sorry for Newcastle. **** happens, players go to bigger clubs. We lost coutinho and Suarez to Barca over the years. Torres went to Chelsea cuz he wasn’t gonna win anything with us. Get over it and stop taking it so personally
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PaddyWaccoe (@PWaccoe) reported@TheVinny73 @SkySports Hahaha from someone that supports a team never likely to get anywhere near it
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Danny⚒⚒ (@Dannyb3216) reported@SkySports Bring back soccer am and the good soccer Saturday panel. Not crap like this.
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Alex Blanchard (@AlexBlanch1202) reported@footballontnt @David_Ornstein @LiamMacdevitt How is that the caption when 2 pundits said Manzambi ?! As embarrassing as SkySports with this “Top6” bias ****!
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GeneralMartin (@mayermay88) reported@manueljr1000 if it was Barcelona, you wouldn't hear the end of it. SkySports would be all over that ****
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Tracy (@tkralvarez) reported@SkySports Yuck. How awful that the alcoholism amd violence returns.
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PaddyfreshOfficial🇺🇸 (@PaddyFresh3) reported@CFC_PEEP @AbsoluteChelsea @SkySports You are stupid honestly
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thorntonspur (@thorntonspur) reported@SkySports far too many games now. even our crap games are on tv. i mean spurs v coventry. ridiculous
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Ibra58 (@IbraZibra58) reported@paul_jolly2019 @footballontnt @SkySports Both guys are too nice and soft Owen Hargreaves even let Karen Carney interrupt his discussion with a Hull player .. then he interrupted the host just when she started to ask something .. its just ******* basic manners
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Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported@Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .
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Ludwig Van B's (@ChoralSymphony) reported@SkySports that's right grey nicholls yellow handle... Robin Smiths bat.. mate had one... pretty light it was.. still could do a lot of square cut damage #ENGvsPAK
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Mark (@TheVinny73) reported@PWaccoe @SkySports Sad but true. Anyway enjoy your time in time. Its never normally for long.
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Markjones (@Markjones172720) reported@NUFCDon @SkySports Crap
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PaulCollinson2 (@PCollinson24) reported@skysports+ feed proving to be as awful as the game! Constantly freezing and dropping out 🙄
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Robb (@Robblps) reportedCredit given when it’s due. Thank you @SkyFootball @SkySports @SkySportsPL for not putting Gary Neville on commentary, he’s fine in the studio, but horrible on co-commentary!
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No Limit (@No2Limits) reported@Blue_Footy @SkySports i know he’ll never be short of suitors
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Pauly (@PaulyCDP) reported@eurofootcom @SkySports I’m pretty sure the reason he didn’t sign is because they are ****
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“After review, West Ham number 19 commits a foul! (@CasfredA) reported@cdavison_afc @SkySports Meaning if we don’t sell we won’t buy .just terminate Jesus and Nelson . Sell Viera for cheap … get 60 for martinelli or allow him stay , convert him to RB as Kyle walker and sign barcola for the wings
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SSK Aberdeen (@SskAberdeen) reported26 years with @SkyUK, VIP status. 3+ weeks fighting a fault THEY caused. A driver grabbed a parcel back from me and got physical at my door. 15 reference numbers for one unresolved issue. Credit unpaid. Compensation never addressed. Sort this out. #SkyTV"
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Λ D Λ M · (@AdamLiterally) reportedIf @andyburnham wants to keep up his one-man crusade against these rip-off businesses, @SkyUK should be next. Doubling the price when your deal ends and forcing you to do the “I want to cancel” dance just to get a decent price is insane.
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LucasHood92 (@LHood92) reported@TheClubLiveTw @SkySports Psycho with an awful take!
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Deeko (@MaxwellDerek) reported@SkyUK terrible customer service. Outage in my area (G72) and my broadband not working since Friday 21st August, still not back up and running. When I phone to ask when it will be sorted, the call handlers are not interested and only want to upgrade my tv/broadband package.
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Rob Gillespie (@robdgillespie) reported@premierleague it’s a shame @SkySports insist on using their terrible graphics and branding
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Daniel Edmunds (@DanielE64141682) reportedIt’s about time either skysports/tnt do what they have with cricket & get good female pundits like Mel Jones & Urooj Mumtaz. Or just get rid of them. The ones they pick for football are generally awful. As cricket shows you can get fantastic female pundits.
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mick m (@447866498937) reported@SkySports How ******** has he got that job 😐
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Jon Murphy, Officially Unofficial! (@JonExistsToday) reportedHey @SkyUK you know people hate sky sports+, so would you like to explain to me why it is that, when I called because it was freezing every two seconds, your solution was to send a new box? Cancelling sky sports the second rugby season is over. Looking elsewhere.