Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (12%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Peterborough, Glasgow, Gosport, Nottingham, London, Basingstoke, Sittingbourne, Birmingham, Wigan, Hayes, Bristol, Northwich, Southport, Newport, and Dudley.

City	Problem Type	Report Time
Peterborough	Internet	1 hour ago
Glasgow	Internet	2 hours ago
Gosport	TV	2 hours ago
Nottingham	Phone	3 hours ago
London	Internet	4 hours ago
Basingstoke	Wi-fi	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Daryl T Catpiss (@DarylCatpiss) reported 6 minutes ago

  @Pleyndamour @SkySportsRL @SkySports It was pants during the hull game yesterday, whenever anyone scored it glitched like ****

• 
  Ann Rochelle (@AnnRochelle8) reported 6 minutes ago

  @SkyHelpTeam heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.

• 
  Mel (@mellieleeds) reported 7 minutes ago

  @SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?

• 
  Pratyush (@PratyushP23) reported 8 minutes ago

  Zee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.

• 
  Colin Hampden-White (@champdenwhite) reported 9 minutes ago

  @SkyHelpTeam apparently the broadband at TN35 4NB Could be down for up to two days! I think this deserves some column inches. Your PR might want to get in touch.

• 
  Prof Doug Kell CBE #FBPE #FBPA🔶🇪🇺 (@dbkell) reported 10 minutes ago

  @SkySports claims it is free to watch the cricket and I am logged in but their who shtick makes it impossible as they are only interested in forcing me to join the paid one. Which I shall NEVER do while Murdoch runs it. DISGUSTING.

• 
  Andy Parker (@aparker60) reported 11 minutes ago

  Rather bemused by @SkySports showing the worst possible angles for catches behind the wicket. Not sure whether it is a drone or a fixed camera square of the wicket. Just show it from in line with the pitch.

• 
  wattery filth (@watteryfilth) reported 12 minutes ago

  @Danjsalt @SkyUK Plusnet, very good support

• 
  🧊🇪🇨🇵🇹🇨🇮🇸🇳🇨🇻🇭🇷~ (@d_ftbl) reported 14 minutes ago

  @CFCKhris I couldn't tell you tbh. But I'm damn sure its not what Skysports media manager class as a big game or not(they're all derbies anywayslmao)

• 
  Andrew wright (@Andreww85373323) reported 23 minutes ago

  @SpursInsight_ @SkySports Don't be held to ransom **** the hecke deal off keep vuskovic

• 
  Twinny42 (@Twinny421) reported 25 minutes ago

  @SkyHelpTeam @PaulRidley5 Well well well. They hoover your money and when you ask for help you get a pathetic, automatic and meaningless message in return. Heaven forbid anyone actually gets any decent service for their money these days.

• 
  MartinG (@MartinG1961) reported 29 minutes ago

  @Chirpygeezer @darrengrimes You poor snowflake! Player of the match/player of the year, etc, have been used for many years, and on Skysports, etc, they have always included the sponsors name.

• 
  Tomyy (@UTDTomyy) reported 29 minutes ago

  @SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation

• 
  Allén Mûtähi (@AllenNext) reported 32 minutes ago

  @SkySports As usual, England are being over hyped, but after a few games it will be back to complaining about a myriad of issues on the pitch. England 2 - 2 Croatia

• 
  Irut (@_thatsmeruth) reported 34 minutes ago

  @SkySports So it’s mean that personal terms is not a problem

• 
  Daniel Kerley (@danielsjourney1) reported 35 minutes ago

  Can someone please help me @SkyHelpTeam I pay alot of money for your full fibre gigfast broadband but I just cannot get any sort of strong or consistent WiFi upstairs. I’ve been advised on the phone that I should have been told the speeds won’t be the same in other rooms unless I spend another £6 a month on another service and booster. I shouldn’t have to spend yet more money to receive a service I already pay for. This is ridiculous now, can someone with the authority to make decisions get in touch please as this is very unfair now

• 
  Krishna Anand (@KrishnaAnand_) reported 36 minutes ago

  @SkySports So what’s Sky’s problem? Always running an Anti United agenda. Gosh! #MUFC

• 
  Michäl 🔰 (@_red_7) reported 40 minutes ago

  @TheUtdSpace @SkySports it was so clear, after a **** season no one wants to go for him and suprise surprise the Glazers turn up smelling a free run for cheap solution. Would be a **** solution again but hey, its cheap...

• 
  certified.boi💛 (@AkinbuliIbukun) reported 41 minutes ago

  @SkySports When it was given to city, Liverpool, Arsenal it wasn’t easiest fixtures then just cut the crap

• 
  UnitedWeAre (@UnitedWeAare) reported 44 minutes ago

  @SkySports Nobody says **** all when we get fcked

• 
  Radio Red (@RadioRed77) reported 47 minutes ago

  @Scolmj @CFB_Pat UK broadcasts do not do this, the retard shows an American broadcast of an English league to prove English broadcasts do something they 💯 do not. I watch a lot of football on Skysports & TNT and it a small red card graphic.

• 
  scott (@scott21282137) reported 48 minutes ago

  @KaiMarley77 @talkSPORT @SkyUK Yep… but he didn’t go around saying “I’m the greatest player ever “…. Unlike that horrible **** Ronaldo

• 
  Ⓟⓗⓘⓛⓘⓟ Ⓦⓘⓛⓚⓘⓝⓢⓞⓝ ⚒⚒⚒⚒ (@BM06WHO) reported 50 minutes ago

  @SkySports @Carra23 What a Piss Poor Side...

• 
  Tony Longstaff (@tonylon83) reported 53 minutes ago

  @Ricky81D @SkyHelpTeam @skytv Totally agree. What annoys me most is if you go on the app you can sign up to any package there and then but if you want to cancel something you have to get in touch. Absolute joke.

• 
  SHOWISE (@SHOWISE1) reported 53 minutes ago

  @Blue_Footy @SkySports We still need to flush out 8 players,garnacho or whatever can’t be in my team Delap bad disester or whatever his name is. All out gittens

• 
  Rus 🦉 (@1867Rus) reported 54 minutes ago

  @SkyHelpTeam we seemingly have good broadband with you but our glass tv, and pucks seem to be buffering loads since our tv contract was paid off. Use the sky app but although 3 of our pucks show issues, sky determines our tvs are faulty?..

• 
  Fiona Miles (@fimiles24) reported 56 minutes ago

  @SkyHelpTeam anyone there to help with a technical issue?

• 
  James Williams (@JamesDW94_) reported 59 minutes ago

  @SkyUK avoid at all costs. Please dm me so I can cancel every single subscription I’ve got. Multi million pound scumbags

• 
  Winston **** (@WinstonWeed) reported 1 hour ago

  @ykyoung278 @SkySports Stupid

• 
  Josh Berger (@jcbergs) reported 1 hour ago

  @SkySports Just trying to help a guy a haircut 💈