Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 27: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (59%)
- Wi-fi (19%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Sheffield, Northampton, Dublin, Barnsley, London, Norwich, Leeds, Dartford, City of London, Southall, Birmingham, Plymouth, Batley, Enfield Town, and Oldham.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
|
Internet | 4 minutes ago |
|
Sheffield
|
Phone | 20 minutes ago |
|
Northampton
|
Phone | 29 minutes ago |
 Dublin
|
TV | 2 hours ago |
|
Barnsley
|
TV | 3 hours ago |
|
London
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TARUN (@TarunKhatta) reported@DeadlineDayLive @SkySports Damn
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MotoGP Tipster (@MotoGPTipster) reported@SkyUK Can I message someone about taking the Ultra HD off my account I never used it yet you keep charging me for it
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Joseph ⚡️🇦🇷 (@popoo_jr) reported@TouchlineX @SkySports Lol I said it that day that Rodri didn’t deserve ****
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lymnSOUL (@LymnSoul) reported@SkySports Wow, I know he is into football, but I never thought he would actually join an amateur club. A new chapter lies ahead. Cool.
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Pondviewer12 (@pondviewer12) reported@SkyHelpTeam Please could you help?
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Subnotiq (@subnotiq) reportedI just saw an interview where @Papooseonline said that there wasn’t anything wrong with the MVP Deal presented to Claressa Shields. You praised MVP for running a tight ship and for their business sense. You then THREW HER UNDER THE BUS by saying it was her decision alone to sign with Wynn Records. For someone that’s not her manager, you sure seem like it because you’re the only one truly benefitting from this Wynn Records deal. Fans have to go on 2 different platforms to watch the whole card on 15 Aug. DAZN isn’t promoting the card on their own platform. Last night DAZN announced every card up until late September and not one mention of the 15 Aug card!!!! Claressa got finessed out of being on global stages like ESPN, SkySports, and Netflix and guess who’d be out of the picture financially? You, Capoose!! The Master manipulator!! Playing in that girl’s face having both of your side chicks taking pics and smiling together. I can’t stand your sorry ***, you freeloading ******. Sign the papers and pick up your clothes if she’s truly the best thing that ever happened to you because right now you come off like she’s the easiest check you got. When she finally realizes your 50 yr old *** isn’t worth **** and she sees your high school lies for what they are, don’t come back crying on the internet when she beats your ***.
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Michael Harte (@mharte18) reportedNo Broadband service, the troubleshooter online tool is unavailable and no one to speak to over the phone/help chat, how am I supposed to fix my Broadband so that I can work?? @SkyUK ?!
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Valvinny (@Valvinny2) reported@ScuderiaHadjar @verstappenews Damn why is that skysports mic so long bro
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Elijah B🇩🇿🇫🇷 (@EliJah06660) reported@zuca_ @TouchlineX @SkySports My guy, make up your mind lol. If assists don't matter then wtf matters lol. Messi is a false 9 with playmaker tendencies when he switches to RW. Wtf is he supposed to do other than assisting lol especially since he's ****** 39. He can't run anymore.
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Hillary Derosario (@HillaryDerosar5) reported@CFCedu_ @Blue_Footy @SkySports Emergency 🦺
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westie mom (@carolegym) reported@Webbotron @skytv @SkyHelpTeam I stood my ground and stuck with sky q as have fairly bad wifi to talk to sky you really have to try ring them as they don’t answer here anymore
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2Welsh (@2welsh) reportedF1, why aren't we seeing the audio written for all drivers. We've no idea what Norris just said as the audio was broken @SkySports
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zencloud (@zencloud6990) reported@Nelineverlack @StretfordPaddck @SkySports Knew where you were located before I clicked on it. Retard
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Lindsey Jenkins (@Lindsey49894231) reported@SkyUK is there any issues with sky just now
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suspect (@pine_suspect) reported@FBAwayDays @BBCSport @SkySports will be a box tick down, poor loves!
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Nicola Davies (@njd2245) reported@PrincessPjk Valid. Just had to put complaint into @skytv as an engineer came to fix a SkyQ issue in 2024 & signed my widowed 80yr old mother up for @SkySports package without consent so he could get commission. Only just found out. She’s now terrified of having an engineer visit again.
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Kirsty Woodward (@KirstyWoodwar16) reported@SkyHelpTeam please can I get assistance with my complaint #5157294322? You have taken hundreds of pounds more than was agreed for my confirmed package. Now getting a message on my tv that my access will be cancelled. Not the service I expect for a loyal customer.
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TrifectaSport (@TrifectaSport) reported@MadridXtra @SkySports Leaving Real Madrid for Arsenal is like trading a Rolex for a calculator to count years of never winning UCL trophies.
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👑 (@Blessed_King001) reported@UnitedStandMUFC A certain Arabian offered to make it self-sufficient and free of all debt. But Skysports and Gary Neville kept spamming negative PR to stop that takeover. And they got some clowns in the fanbase to agree with them. Now we're doomed to watch other clubs invest in elite players, while we buy cheapskates and hype ourselves for "spending smart." Every damn summer.
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improvsKi (@improvsKi) reported@CamDonDuncan The problem is we used to watch good rugby twice a week good commentators good cameras we swopped quality for mass and it shows those games that are via the skysports+ are bad they need to spend more money on finding the next eddie and stevo not loads of ex bias players.
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Pranjal Prasun (@pranjaltwenty) reported@TouchlineX @SkySports Football Illiterates will never understand why Spain never needed a Comeback in the First Place. Sky Sports Admin with 0 Ball Knowledge.
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Karim Abdelrahman (@sausagey666) reported@TouchlineX @SkySports 0 shots in a final = 100 rating how to spot a retard 101
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Crunch 🍒⚪ (@crunchwwrl) reported@SuperLeague @SkySports Hull FC, once again, have been their own worst enemies here. Should've buried KR when they had them on the ropes at 12-0.
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Mark F (@Pleyndamour) reported@BarbaraHirst55 @SkySportsRL @SkySports I know there’s bad weather in France. But I assume Sky are running graphics from the UK since they don’t send anyone over there
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RealDSG (@Gingelltown99) reported@SkyUK Could this be the worst service provider in England? My husband received a phone call from them yesterday advising him of an overdue payment, so he immediately paid the £115 as requested. Today the internet is disconnected and they have now advised him it will remain disconnected for 8 days, and there will be additional charges for the connection! He is now having to request the phone call recording, and a discussion with the manager, and may need to get ombudsman involvement - what a shame. We should have just gone with @Starlink. If we can switch now we certainly will try!
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Jake Bardsley (@JB_Bardsley) reported@centredevils @TheAthleticFC Alex Scott turns down new contract via @SkySports 😳
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I, Claudia (@koolkitten77) reported@Andrewtuck10 @SkyHelpTeam ALWAYS problems aren’t there!! I’m inclined to cancel too 😡
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Gemma Corfield (@Iloveholly) reported@SkyHelpTeam hi, I need your help, My Mum brought new Broadband, we had a man fixed our new Broadband but he forgot to do the Internet Connection on the Sky. Can you teach me swap the old Broadband to New Broadband? I did press Reset. It’s mentioned Confirm
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Fabio (@fabio_alla_fine) reported@juvenewslive @SkySports The journalism in Italy is even more awful than the football.
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BRAVO ONE THIRTY (@marcusmark2019) reported@SkyUK right now im getting pissed of.. my account says iv got missed payments... i went through and manually paid them..did the comfirmation through my bank for eachpayment.. yet still says after a few our iv still got missed payments.. WTF!