Is Sky having an outage right now?
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems detected at Sky
Sky problems in the last 24 hours
September 24: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments.
Most Reported Problems:
- Total Blackout
Sky Outage Map
The most recent outage reports and issues originated from Burnham-on-Sea, Paddington, London, Hampstead, Croydon, Milton Keynes, Leicester, Ipswich, Manchester, Bristol, Cambridge, Bermondsey, Banbury, Bushey and Watford.
Sky CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Sky Issues ReportsLatest outage, problems and issue reports in social media:
@Gemsteel84 @SkyUK Facebook Messenger them. I got mine done that way. Their absolutely shite when it comes to customer service and being able to get hold of them.
@SkySportsPL @SkySports Paul just chats shit and never gets banged!
@SkySportsPL @SkySports Merson again 🤣🤣🤣 talks some shit him
@SkySports could someone please tell @KevinNolan7 that standing in front of cameras with one hand in your pocket isn't stylish or cool. Some find it rude. You not having your picture taken mate, you giving your expert analysis.
@SkyHelpTeam ok. So my call just got dropped after 35 minutes wait time. Rubbish service notwithstanding a “training” day. I’ve also been waiting a whole month for an engineer and you can’t be arsed to answer the phone. Sort this out. Please. @SkyUK
@2405_rina @virginmedia @SkyUK @richardbranson Sky are just as bad. My Internet keeps dropping you're on the phone for hours and no help really. And 12 hours to have Internet access is a joke!!
@TheNewCharlieB @virginmedia @SkyUK @richardbranson My issue is still going! And no explanation just meaningless apologies. This is the last straw for me with them!
@HarisonTheMaker @virginmedia @SkyUK @richardbranson It’s ridiculous how they make you pay so much and up the monthly payments to give you a shit service! @richardbranson hope you’re enjoying your day whilst your customers are livid! 😡
@SkyHelpTeam I have been without internet for over 24 hours now, and having just spent half an hour on hold to your phone team the line cut out when I finally got through to somebody. Please can somebody DM me for my phone number and call me about this.
@SkyHelpTeam Yes. Let's see if the third party engineer turns up this time. If they don't that's it....I will cancel.
I’m used to high stress environments. I’m calm. I can make decisions under pressure. But communicating with @TalkTalk over the past few weeks has got me seething! It’s about to be 4 weeks and still no WiFi. Worst customer experience EVER. 🚫 @virginmedia @Plusnet @SkyUK
@SkyHelpTeam #skybroadband as much use as an #ThomasCookholiday voucher! Dreadful customer service. #avoid
@OpenreachHelp please tell me you have a engineer on his way this morning. Please don’t let me down again. @skyuk #poorcustomerservice #poorvip
Never thought in a million years I'd ever agree with what @PaulMerse ever says.. But how did @VirgilvDijk not win that award last night.. That's y FIFA is and always will be the biggest joke of an association there has ever been! (Man Utd Fan 🙄) #SkySports #FIFAFootballAwards
@SkyHelpTeam my internet is down, I have no TV or connection at all. I’m in Ipswich Suffolk. Please help.
@SkyHelpTeam for 3 days our so called fibre internet has been switching itself off & on. Ive run numerous diagnostics & checked the connections. All are fine. For the price we pay this is not good enough!! Especially as this is a widespread issue.
@BERNANDIYE @RichyRi07436734 @SkySportsPL @SkySports VVD was never a competition. An unfit Ronaldo is still better placed than VVD.
from Milton Keynes, England
@SkyUK Now my order is to be delivered by the 5th of October.. Promised on the 20th Sept. Piss poor! #skydelay #iphone11 #skymobile
@SkyHelpTeam slightest bit of rain and sky box foes down. Really in this day and age. Why am I paying for something I cant watch
@SkyHelpTeam Honestly SO DISGUSTED at your service, ever since 6pm last night, the Internet has been down and YOU STILL haven't managed to fix it, now thank to you i could not study last night, and now I can't even study this morning because your issue still hasn't been solved 🙄
@SkyHelpTeam When will this be sorted @SkyHelpTeam its still down thats 24 hours now
@SkyHelpTeam How you have time for jokes when you haven’t resolved a problem of no broadband service for a whole day is disgusting
@AlSmith_tykemad @SkyUK Call them up and tell them you'd like to cancel your contract as you've found something cheaper. They'll put you to retentions who'll offer you half price
I genuinely want to change service providers and get off of @skyUK as soon as humanly possible with a reliable service like @virginmedia, so once you lot are here, I will jump ship immediately
@SkyHelpTeam Thanks but it is of no help it doesn’t tell you how to fix error 3-2 😡
@SkyHelpTeam Thanks, I have replied to your PM, await your comments. I think you’ll agree service is unacceptable.
@JimWhite peddled spygate for his own ego as did @SkySports for viewers - no rules broken - @EFL tried to make a point - yet only fine clubs a 1/4 of our fine for racism ....oh the irony 🤔🤔
Not even Winter yet and SkyQ has gone to shit. All night long... connectivity, satellite, SkyQ box issues. Piece of shit, not fit for purpose. @SkyHelpTeam
@SkyUK It's not fast it's bad and bt is just as bad if not worse and virgin media is also bad but it's the best out of the shite it's like laundry day and picking what the least ***** clothes are to were while your washing the rest of them
@SkyUK hi as a long member of sky and a former employee i was thinking of rejoining sky tv but not sure what help id receive. Could someone help me please
@GlazersOut1999 It's time to protest against ed Woodward and the glazers. They never backed ole and now he is struggling with the squad that lvg and Jose was struggling. Give ole cash or get out from our club #mufc #ManchesterUnited #Ole #edwoodward #SkySports #glazerout #espnfc #TFT #beINSPORTS
@SkyHelpTeam I upgraded to sky super fast broadband a month ago and had problems ever since it was running at 13mbps then 25mbps and today 8mbps, the wifi has been terrible since I changed, I have booked an engineer but I hope I am going to reimbursed for this terrible service..
@SkyHelpTeam Tested it again, @WhichUK shows it’s slow it’s taking ages to do anything yet your test says everything ok...
@ch99085464 @SkyUK No because some of us aren’t bloody stupid
@SkyHelpTeam YOU LOT ARE THE WORST ******* BROADBAND SERVICE, CHANGING CONTRACT
@SkyUK how much for a exciting customer for the new broadband
@DavinRennie @virginmedia @SkyUK Constantly going down having to reset the mains every second day. Three or four time I’ve changed my ping setting but nothing work
@SkyHelpTeam Fix itttttt!!!! It’s like living in the dark ages with no internet!!! Cmonnnn!! Gahhh!!! Soo annoying!!
@GreasedFlea @SkyUK Throw in boardwalk empire and there is the top 3 ps dont give me any breaking bad shit 80% its audience only watched based on last couple seasons
@SkyHelpTeam When is this getting fixed. It’s been down evening!
@SkySportsNews @SkySports Yawn!!! Bore off, granted Barca have gone to shit without him. VVD should get it.
@SkyUK ordered a new now TV remote two weeks ago, emailed to chase and haven't had a response yet. Really poor service, especially considering I've had to pay £9 to replace a dodgy remote!
@SkyUK Fix your goddamn internet, I have my congestion charge to pay
@SkyHelpTeam I’ve received a ‘sorry you’re switching email’ from sky. Do I still need to contact you to cancel or has it been done automatically
@wendypeterpan33 @SkyHelpTeam I’m in Hayes/ southall affecting both areas apparently network issue across the areas
@SkyHelpTeam DESPERATELY NEED HELP WIFI HAS BEEN DOWN SINCE 6PM and has been no update from sky since!!!
@SkyUK Fix you're bloody service.. I'm getting absolute shite internet from you lot.. Might aswell go to Virgin Media
@SkyHelpTeam Hi guys, I’m having problems with my broadband. I’ve ran the line test and it comes up as 35 mbp but nothing is loading and what connection we do get keeps dropping out. I have unplugged everything and reset but it makes no difference. Any help would be appreciated😊
@KickAssCantona2 @SkyHelpTeam Yea it's shit I'm in contract but it's almost up in November thankfully so they will be getting told where to go as soon as it comes around
@SkyUK TV show alone was great, but it wasn't always hitting facts and I wouldn't consider it to be the best show of all time... I keep that spot for Breaking Bad and Lost
@AlexShawESPN Just like Jose wasn’t the main problem... but yet here we are, listening to him #speaktruth on @SkySports instead of still being in the dug-out where he belongs.
@BhuvanParmar @SkyHelpTeam It is.... no urgency towards getting the problem solved for their customers....
Just caught the latest episode of #skysports parody segment #refwatch the lengths Dermot Gallagher will go to to argue Villa didn’t deserve a pen only confirm this is a set up. If he honestly has any sway in referee standards it’s clear why were in such poor hands
@Tyler_mufc19 @SkyHelpTeam I’m with Virgin atm & it’s without doubt the worst modem ever it’s shocking & we’re in a contract & we can’t leave it for a few months either
@SkyUK fix dah WiFi I’ve been using my data for time
@KickAssCantona2 @SkyHelpTeam Think I'm going to bt next the lad next door is with then is always getting constant meanwhile I'm getting shit that's all over the place depending how it feels at that time of day lol
@SkyHelpTeam What number do we call to cancel our contract
@SkyHelpTeam Reported a fault today,earliest you can respond 24th October. That's some service you offer!
@SkyHelpTeam @SkyUK Thanks for sending me a pointless link...doesn't help in anyway...
@SkyHelpTeam Why not just increase bandwidth and supply a consistent service instead of providing the bare minimum!