Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (12%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Southwark, Harrow, Halifax, Bradford, Hereford, Caerphilly, London, Smethwick, Poplar, Derby, Batley, Birmingham, Jarrow, Stalybridge, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 46 minutes ago |
|
Harrow
|
TV | 1 hour ago |
|
Halifax
|
Wi-fi | 1 hour ago |
|
Southwark
|
Internet | 1 hour ago |
|
Bradford
|
Wi-fi | 2 hours ago |
|
Hereford
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Leeroy Brown 🚲 🏍️ 🚙 🛻 (@LeeroyBrown01) reportedCalling a data cable an umbilical cord just because it’s plugged into an F1 car is just stupid. #f1 #skysports
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leonie🧸³ ¹⁶ (@jinhoscamellia) reported@fastTucker9 he's not, SkySports never reported that.
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Mazza (@mazzaVmix) reported@SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables has driven the company to a shameful place and my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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Denay Samosa 🟣🟡 (@DenaySamosa) reported@NLAHamilton @SkySports Its a nonsense narrative. ENIC only do what serves their balance sheets. Outsourcing control over one of their pennies will never happen. RDZ is a coach. Robertson was arranged prior to RDZ. Senesi was opportunistic as he was free NOTHING CHANGES UNTIL THEY HAVE GONE. #ENICSCUM
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manishR (@amrish1304) reported@SkyUK @SkyHelpTeam @Ofcom Dear Sky please update or recall your sky max hub routers as they are really not great.compared to other wifi 6 routers on the market from other providers this is by far the worst.and for the price you charge you are not cheap either
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Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reportedSKYSPORTS REALLY JUST TOOK AN AD BREAK TO FIX MARCS GRAPHIC 😭😭😭 I CANT
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Peter (@Peter1333565163) reported@SkyHelpTeam @SonamTik SKY SHUTTING DOWN ALL HELP SERVICES FOR THEIR ULTRA EXPENSIVE SERVICE
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Alphonso (@WaylanderGbr) reported@SkySportsNews having womans football shoved down our throats is a great reason to not bother with skysports.. make a womans page and bore off.
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Rusty 🇮🇪 (@Rusty462286) reported@_SonOfTheDesert @SkySports Oh shut ******** up you boring grinchlike *******. That was quality tv right there
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Mazza (@mazzaVmix) reported@SkyUK Do not get an iPhone from Sky. Even a new phone will not be replaced if there’s a problem. I’ve spent 2 weeks and hours on the phone with no resolution. Without a phone for 2 weeks. Absolutely appalling customer service
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Justine Green (@dollybb37) reported@danielsjourney1 @SkyHelpTeam Don’t believe them, we are in exactly the same position even with the boosters. Had 12 months of constant drop in service TV, constantly buffering when watching mini box. 5 different engineers been out. We’re going back to BT at the end of the month never had any issues with them
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Jesse Quantum (@jessequantum) reportedwhy are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports
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Kevin M (@kevinm19059) reported@talkSPORT @SkyUK Away n rap and cry more about how you’ve never been given a fair crack at management. You useless piece of ****
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Matteo Littarru (@MLittarru) reported@SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.
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Nathan Blood (@nattasswfc) reported@SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.
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Joeanne Thomas (@joeanne_thomas) reported@SkySports So rude!
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Mel (@mellieleeds) reported@SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?
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YukiiDX 23 Copula (@Yuki3dx) reported@OfficialPuge @SkyHelpTeam All open reach fiber is like this. It's actually embarrassing now bad it is
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💭 hana 🦄 (@may_equinox) reportedcharles leclerc live on skysports complaining about ferrari after renewing his contract for Forever and i am supposed to feel bad for him? oh ok
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ᕮⲙⲓ𝕣ⲁⲧⲉ🛡️ (@CoiNDosh) reported@SkySportsNews England is their own worst enemy; wtf is wrong with @SkySports just at the eve of world week you’re creating a useless headline let the manager cook. What matters is the team not an individual. Most generation will forget the names of those won it but not the country who did.
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André Carini 🏴🇮🇹 (@ACWDarts) reportedFair play the sky fibre is absolute ****… only getting 19.8mbps can’t even load a 1080p YouTube video on the tv. The website/help desk is ******* ridiculous. Well done @SkyUK @SkyHelpTeam 👏👏👏
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Radio Red (@RadioRed77) reported@Scolmj @CFB_Pat UK broadcasts do not do this, the retard shows an American broadcast of an English league to prove English broadcasts do something they 💯 do not. I watch a lot of football on Skysports & TNT and it a small red card graphic.
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mwila chilufya (@mwilz) reported@FIFAcom better get their house in order. Football is slowly losing credibility. The silence doesn’t help. These are the things late author Andre Jennings spoke about even in the Blatter administration. @talkSPORT @SkySports #WorldCup
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United Synergy 🔰 (@Utd_Ste) reported@Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff
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SAINTS442 (@saints442) reported@SkyHelpTeam had a call from someone from sky trying to hard sell me sky movies and was quite belligerent and then hung up. Want to make sure not a scam. Tried ringing but spent 30mins trying to find a help desk number
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Ken_ (@cknze1) reported@UnitedStandMUFC @SkySports Lewis Hall is the one with the tools to break down a low block through creative passing. We don’t need to compromise in this area at all.
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Rubes (@Rubes6736) reported@danielsjourney1 @SkyHelpTeam Buy a Mesh WiFi system. It'll permanently fix your upstairs signal without adding to your monthly bill. Sky lock whole-home coverage hardware behind an extra monthly paywall, so you’ll buy the add-on.
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Boxingaddict87 (@boxingizlife87) reported@Zuffa_Boxing @SkySports @paramountplus Lmao it’s sad they forced to say this **** man. I spoke with Shane his last fight im not gonna say what he said but only getting 50k to 100k to main event is absolutely horrible but hey it’s Deana white
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Andrew D. Piera (@AndrewPiera) reported@F1 got to say, the new broadcast on @AppleTV is terrible. Don’t watch anything like to skip through the talking heads. @SkySports please come back!