Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (17%)
- TV (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Reading, Aberdeen, Blackburn, Dartford, Crewe, Hackney, Croydon, Washington, Bury, Bushey, Hammersmith, Islington, Glasgow, London, and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 5 hours ago |
|
Aberdeen
|
TV | 6 hours ago |
|
Blackburn
|
Internet | 6 hours ago |
|
Dartford
|
Wi-fi | 7 hours ago |
|
Crewe
|
Internet | 7 hours ago |
|
Hackney
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Delaney (@KevinDe30315301) reported@SkySports Sky just has too stop this women thing it's not working
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LucasHood92 (@LHood92) reported@TheClubLiveTw @SkySports Psycho with an awful take!
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Joe Daniel (@SunshineLOFC) reportedHi @SkyUK Your customer service is absolutely appalling since the overseas outsourcing. It’s shocking. We would like to speak with someone senior in UK as a matter of absolute urgency. #SkyTV #SkyUK #CustomerService
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I'm Hopping Mad & I Want Something In The Middle (@WhyIOughtaXYZ) reported@SkySportsPL Back when @SkySports was worth the money - I'm going back a LONG way here - you'd get one ex-player from each team per game. All you need. May as well just get a stream now as I never watch build-up anymore due to the DEI bs. Just offer a "stadium atmosphere" option.
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CB (@BradyCharl71868) reported@SkySports Multiview is not working again. Black screen. Amateur hour
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Mrs B (@AnnBurnip) reported@swinburne_mark @SkySportsPL @SkySports Agree, but if the worst happens I’m pretty sure the BBC are covering the pre match tributes. It’s likely to be shown on BBC Look North & The One Show said they would definitely be showing it on Monday night.
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aka James Bond (@FeelitWorking) reported@Sargy7 @FouldsAilsa @SkyUK Ask for proof with a reference number you can check. If they can't provide it, they can't prove "later than expected delivery". When I was with VM they allowed a month to post stuff back, but offered to collect it. Awful company to deal with.
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Joe Daniel (@SunshineLOFC) reportedYet again @SkyTV @SkyUK fail to meet their own deadlines, fail to communicate & offer substandard & inefficient customer service via their outsourced call centre. A shocking company to deal with on various levels. #skyuk #customerservice
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Megan McCarthy ☮ (@MeganMcCarthy94) reportedCut that halftime interview **** right now @SkySports @SkySportsPL
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Benjamin Woodcock (@Benjaminko2710) reported@SkySports being on (about) a 90 second delay between it's "live" broadcast and its app is annoying as ****. Starting to think their app should come with spoiler alerts
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MRB (@MRB1892) reported@PricePaul67662 @ToonFan14 @SkySports It was never good in the first place
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Joshua Gibson (@JoshuaGibson88) reported@ToonFan14 @SkySports Why should anyone feel sorry for Newcastle. **** happens, players go to bigger clubs. We lost coutinho and Suarez to Barca over the years. Torres went to Chelsea cuz he wasn’t gonna win anything with us. Get over it and stop taking it so personally
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Trish Corbett (@Trisha_C1) reportedThe first match they take the knee will be me turning OFF! I thought all that nonsense was over? Apparently not, as those overpaid, arrogant, woke individuals choosing @SkySports to virtue signal can't read the room, & still think THEIR actions matter to the public! #LoseViewers
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Twinny42 (@Twinny421) reported@SkyHelpTeam To all Sky customers - there you go. That's just how important you are to these ***** AFTER they have taken your money. Any other company would have been shut down and shot on sight.
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Stuey (@StuartS200) reported@TomGaymor @SkySports That flag wave was worse than the famous Gunter Steiner swiss roll incident..... #SkyIndyCar
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Mattycov (@mattycov2) reported@TheClubLiveTw @SkySports Probably on a train mate but **** knows
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Stephen Clarke (@StephenLeeds79) reportedReally regretting switching from BT to @uksky broadband. Sky app says 800+Mbps to the hub yet I’m getting 10.8mbps in the living room and 0.87 in bedrooms! BT gave us reliable speeds throughout. Sky can’t send an engineer until 18th September!! @skyhelpteam any help??
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Tracy (@tkralvarez) reported@SkySports Yuck. How awful that the alcoholism amd violence returns.
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alain prost propaganda machine (@vercheating) reportedhorrible fomo from not watching skysports…nini rosby i miss u
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Mike (@Rolesy19) reported@AlagbaEberechi @SimplyUtd @SkySports United didn't sign Ederson not because of his medical that was just put out to start with, the reason we didn't sign him was because his agent was demanding stupid money and we refused to pay it
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Scarlett’s Movie Musings (@ScarletCinema) reported48 minutes into another call about the same issue with @SkyUK and have pretty much lost the will to live. Absolutely fuming at the inability of staff to accurately confirm details and take necessary action before we even talk about the patronising manner of the first contact.
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Robb (@Robblps) reportedCredit given when it’s due. Thank you @SkyFootball @SkySports @SkySportsPL for not putting Gary Neville on commentary, he’s fine in the studio, but horrible on co-commentary!
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RAS (@InsomniaCharles) reported@ToonFan14 @SkySports He hates Newcastle ever since he was sent off here and **** himself over Shearer.
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🇬🇧 | 🏴 | VEGAS ₳D₳ Pool (@VEGAS_ADA_Pool) reportedWe're now at a stalement with @skyuk with no solution. I believe, very soon, i.e. days, they're simply going to turn off the copper phone line and giving us no way to contact a guy that just lost his wife and has Alzeheimers! Are they allowed to do this?
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Glen Coleman (@Coleman73Glen) reported@CharlieBarnicle They are as bad as you advise on football on skysports
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BracknellBaggie (new account old one got hacked) (@baggienick61) reported@NUFCDon @SkySports It really is crap now, from soccer Saturday to just regular pundits, I very rarely watch it now
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Aaron Rogers (@A_Roj88) reportedI like the new @SkySports PL Highlights on the app… BUT… I don’t think it should be showing what’s about to happen at the bottom of the clip. (See pics) You find yourself WAITING for that’s person action because you ‘what’s coming’ Hopefully a fix🙏 But yeah good feature
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Asem (@Aa9_UTD) reported@AlagbaEberechi @SimplyUtd @SkySports A medical doesn't check if ur fit to play or not teliemens was signed wjth an injury as well The point of the medical to see if u have any major injuries that can result in season enders Utd tried to spin it that he has that but we will never know Imo carrick didn't want him
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Jordan Jones (@ButchersArms23) reported@SkySports Nobody watches this **** anymore surely ??
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Daniel Edmunds (@DanielE64141682) reportedIt’s about time either skysports/tnt do what they have with cricket & get good female pundits like Mel Jones & Urooj Mumtaz. Or just get rid of them. The ones they pick for football are generally awful. As cricket shows you can get fantastic female pundits.