Sky

Sky Outage Report

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 01/27/2026 14:15

January 27: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Poole, Hackney, Blackwood, Ilford, London, Washington, Holmfirth, Cardiff, Slough, Bristol, Edinburgh, Birmingham, City of London, Basildon and Cupar.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham TV
United KingdomSheffield E-mail
United KingdomLondon Internet
United KingdomHigh Wycombe TV
United KingdomDumbarton TV
United KingdomManchester TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WannaBeAdored0 WannaBeAdoRED (@WannaBeAdored0) reported

    @YnwaJustice497 @LautAaoSirAlex @SkySports He barely says a word of criticism, especially for his mates VVD & Salah both of which have been poor this season. He’s happy calling out other sides players directly but absolutely nothing on individual Liverpool players - you need to take your tinted glasses off

  • tw__1993 Tom (@tw__1993) reported

    @jsaywardjones @SkyHelpTeam Yeah shocking service mines down too

  • azmiesque **** (@azmiesque) reported

    @SkySports condescending garbage

  • chriszuhh_ Christian Morales (@chriszuhh_) reported

    @Football__Tweet @SkySports Before the season started: United would be in a relegation fight Liverpool defending champs and spent stupid money over the summer

  • LukeIzard1 Luke Izard (@LukeIzard1) reported

    Hi @SkyHelpTeam Will I get in trouble if I buy a firestick so I can watch the sports I pay you for. Your abysmal products and services have left me reading a book and I feel like an underprivileged Victorian orphan when I actually just want to watch the darts.

  • Rutof Rune Toftlund (@Rutof) reported

    @GNev2 when will you call out your employer @SkySports for their **** hitpieces on @manutd time and time again? Look at the JFloyd Hasselbaink one - offers no insight just nothingness. Or are you so fearful of being looked as biased that you just let them clown around? #MUFC

  • dim_yanchev AmorimOut (@dim_yanchev) reported

    @SkySports Still not as bad to have to watch Amorim's United every week

  • carrington111 Dilip Valiyaveettil (@carrington111) reported

    @_NickNewell_ Hasselbaink, another victim of Ferguson era using a skysports platform to put garbage on united, shame on u ppl

  • ClairePrior88 Claire Prior (@ClairePrior88) reported

    @SkyUK complaint no 4597803057 hey Sky can you tell me why I wanted to be contacted by phone but get an AI email??? LoL I just need to accept i pay twice a new customer out of contract - **** off

  • Varcs Paul Varcoe (@Varcs) reported

    @SkyHelpTeam But we don't understand. You actually replied to us here. So you shut down the one format we got answers. This is dire customer service Sky!

  • scobalman1 scott J ballantyne (@scobalman1) reported

    @SkyHelpTeam Why is sky internet down this morning? Cameras are down, Alexa is down, all because of sky, again!! Sick of it!!

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported

    @SkyHelpTeam hey, I need to send back my router but the original return packaging never arrived, how do I get new return packaging send out?

  • IgnatiusPerkins Muriel the Actor (@IgnatiusPerkins) reported

    @SkyHelpTeam More cutting off ties with the customer. Sky customer service is the worst of the worst. Dreadful

  • OliverDobbs98 Oliver Dobbs (@OliverDobbs98) reported

    @SkyHelpTeam why does my Sky Stream box bring on Sky Sports News when I simply ask for Sky News? This problem has only started today

  • johnboybeattie John Boy (@johnboybeattie) reported

    @Celticnewsnow @born_celtic No wonder. @SkySports have got a ‘pundit’ slagging off one of their own products, which is loved by probably tens of thousands of us subscribers, and those of us who are still stupid enough to be paying for it will be looking envious at the Fire Stick Brigade. Massive own goal

  • SiiPuck Si (@SiiPuck) reported

    Jamie O’Hara is a ******* idiot. Absolutely steals a living. Am done with this shite. @skysports @SkySportsNews

  • ScraseFace Goldstone Ghost (@ScraseFace) reported

    @SkyUK so you expect me to wait 6 days for an engineer to come out and fix my broadband? What kind of service is that?

  • BJsComps Ben Richards (@BJsComps) reported

    Letting an employee degrade the service you provide. Shocking. O'Hara thinks he's above you. @SkySports @SkySportsNews

  • Oscar_Tees Lord Arsene (@Oscar_Tees) reported

    @Lea_EFC @Carra23 is a biased vile little hypocrite - nothing more @SkySports got it wrong like Liverpool this summer, we don’t want demented childish banter and crap. Get rid of him.

  • 99Gooners 99% Gooners🍥 (@99Gooners) reported

    @OliviaBuzaglo Nah. The issue is how SkySports, as per usual, weaponised this insight to unsettled players and club. Game time will come in a busy period, in 2-3 months this won’t be an issue but Sky Sports just use this for click bait and engagement

  • DaveRiddell59 David (@DaveRiddell59) reported

    @SkyHelpTeam This was the one place where you could get good customer service from Sky so of course they shut it down, and with no explanation. Now we get bots which are unable to answer any questions.

  • Oscar_Tees Lord Arsene (@Oscar_Tees) reported

    @FPLfrasier Is anything a serious issue for Carragher? He’s trashed punditry No longer watch @SkySports

  • gjlauder Graham Jarvie (@gjlauder) reported

    @SkySportsDarts @SkySports Is that the worst leg of darts ever played by professionals?

  • m1natozakee suna (@m1natozakee) reported

    @SkySports Wtaf? What on earth happened to asking consumers what they want instead of shoving random **** nobody asked for??

  • RobML74 Rob Lawrence (@RobML74) reported

    Avoid avoid avoid @SkyUK and their mobile service (or lack of). You would think they’d like to get new customers but I have never had a worse onboarding experience in my life ! Wish I’d stayed with @VodafoneUK now 😭😭😭 #regret

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported

    @SkyHelpTeam hey, the packaging to send back my router never arrived, how can I order new packaging to send it back?

  • Crossways23 Mike Smith (@Crossways23) reported

    @UnitedAnalyst7 No issue with Jimmy, these shows are scripted and he has to read the cue cards etc. SkySports is a real contradiction. Excellent coverage. Awful fillers. But once you have 100+ hours per week to fill ..

  • picsbychelsea picsbychelsea (@picsbychelsea) reported

    @SkySports Terrible

  • mcihajji MC Ihajji (@mcihajji) reported

    @Football__Tweet @SkySports Burnley is in trouble

  • Flexzomicy Flexzo Michy (@Flexzomicy) reported

    While when you play full back up and down, it's huge distance. It's big distance. You have to cover more pitch. And I guess that probably there you also get injured easier." ~ @SkySports