Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Arklow, Derby, Edinburgh, Hackney, London, Boston, Dublin, Huntingdon, Colchester, Bradford, City of London, Enfield Town, Swindon, Birmingham and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Arklow |
Internet | |
 Derby |
TV | |
| Edinburgh |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Boston |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pádraig Gunner (Éire)
(@BigMaxDowman) reported
@SkySports What a shite league. Must be the most boring thing in the world to watch if you support any other team. And they call Arsenal boring! At least the EPL is competitive.
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tommy b
(@Honestfred1234) reported
@Ace__Anele @SkySports christ, what have u won, wtf is going on with present day gooner fans, acting like they have won the last 10 premier leagues
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Jason tulip
(@Jasont72) reported
@SkyHelpTeam Sky, how the fck do I stop my sky glass Air turning itself off every few hours, I’ve done what I’m meant to do in the settings but nothing is working; help me sort this out please
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sharron leese
(@cherish3108) reported
@SkyHelpTeam we have an engineer coming to install full fibre broadband. Not our choice, yours. We have no problem with our broadband atm so don't feel the need to change. We have been assured it is free but I don't want to find afterwards that we are to be charged.
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Nick Parkhouse
(@nickparkhouse) reported
@SkyHelpTeam Diamond VIP here. Your customer service is appalling. Have moved home and you've managed to totally **** up the bill. And, I've tried to cancel a SkyQ upgrade three times so far, with no success. "Your bill will be sorted and I'll call you to confirm" you said. Nope
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Mangaliso
(@MangiTheMiracle) reported
@SkySports Jealous Down 🔥
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L'Interiste du 228 🇹🇬
(@Sgnr_Raoufic) reported
@DovySimuMMA @SkySports ****** has been running his mouth to much... Hope Arman doesn't **** him up ...
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Sindiso Ngcobo
(@NgcoboSindiso) reported
@SkySports If he consistently puts on bad performances, yes.
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Wayne
(@waynesmith19881) reported
@SkyHelpTeam How can I speak to someone that is actually English and works in an office in England not someone from South Africa India and Bulgaria they don’t live in this country I do they don’t have a clue on how to help anyone from England except scam them
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あめちゃん🥀💙
(@amechandayodesu) reported
@MUFC_redarmy99 I hope they don't finish 8th, 14th or 15th in the league after the amount they spent. Jamie Carragher might end up escaping from the UK and I will never get to laugh at him while watching skysports ever again
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Risborough Riot Crew
(@RisboroRiotCrew) reported
@SkySports HOW DO I GO ABOUT CANCELLING MY SUBSCRIPTION? SHALL I JUST GO ON LIVE CHAT? I DONT MIND BEING FLEECED EACH MONTH USUALLY BUT ANDY HINCHCLIFFE HAS PUSHED ME OVER THE EDGE THIS MONTH. NEVER SHUTS UP - ‘HE SHOULD HAVE DONE THIS/THAT’. HAD ENOUGH OF HIM. PLEASE ADVISE
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SenatorSauce🇦🇺
(@SauceSenator) reported
@iCrazyTeddy @DovySimuMMA @SkySports ****** probably would've lost the fight later down the track, but his lead up to the Islam fight was so cursed. No coaches, no gym.
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tamsee13
(@tamsee13) reported
@SkyHelpTeam the I hate the continue watching thumbnails. I have searched and can't find anywhere to remove it or clear it. Help pls. #skyhelpteam #skytv
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LeeCas
(@TheMightyLight) reported
@SkyUK I'm curious. Do you train your Sky Mobile staff to provide the worst possible customer experience, or is it natural? 2 weeks with no network, 3 call backs promised, 0 delivered. Unfathomable levels of ineptitude.
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Benzema Ballon d’Or
(@karim_ballondor) reported
@Dr__Ignacio Stop reading Marca, Asa and the Spanish and British press. Don’t watch ESPN or SkySports, throw TheAtlantic in the garbage. Hang out with Madridistas instead y Hala Madrid Y Nada Más 🎃
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Tommy twists, Tommy turns🍀
(@monthehoops_67) reported
@SkyHelpTeam I have had the worse service ever experienced from sky , trying for 2 weeks to book an engineer and update on complaint , please ask a manager in uk to call me asap
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Martin.
(@BlueStubbs) reported
@SkySports @SkySportsNews What the hell has happened you used to be the place to go for all football news. Now this fan club and this god damn awful Premier league show its absolutely awful. Plus the king of smarm Kaveh is still around
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Jonathan Davies OBE
(@JiffyRugby) reported
@SkyUK Having a few problems signing into Sky Go and my Sky are there technical issues?
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Jack H
(@JackHindle) reported
@SkySports All this proves is how **** the Bundesliga is
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Sarah
(@SHED8888) reported
@SkyHelpTeam Why do you make it so difficult to communicate with you? Why in a day & age of technology can’t we communicate via email or online chat? The only means of communication is a telephone number & all verbal communication is PAINFUL!! It never used to be this hard. 😡
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Ben Bishop
(@BenBish74492763) reported
@DovySimuMMA @SkySports Everyone is forgetting dans fight against gamrot. Gamrot could not take him down. If arman tried to wrest Dan wins a decision
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Wayne
(@waynesmith19881) reported
@SkyHelpTeam How can I speak to someone that is actually English and works in an office in England not someone from South Africa India and Bulgaria they don’t live in this country I do they don’t have a clue on how to help anyone from England except scam them
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Wayne
(@waynesmith19881) reported
@SkyHelpTeam How can I speak to someone that is actually English and works in an office in England not someone from South Africa India and Bulgaria they don’t live in this country I do they don’t have a clue on how to help anyone from England except scam the uk citizens
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Men In Black
(@MenInBlackNZ) reported
@MV33Racing Poor crybabies at SkyUK they suck.
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Belenor
(@Belenor89) reported
@MV33Racing skysports is awful, crofty wasnt always like that
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Wayne
(@waynesmith19881) reported
@SkyHelpTeam How can I speak to someone that is actually English and works in an office in England not someone from South Africa India and Bulgaria they don’t live in this country I do they don’t have a clue on how to help anyone from England except scam them
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Wayne
(@waynesmith19881) reported
@SkyHelpTeam How can I speak to someone that is actually English and works in an office in England not someone from South Africa India and Bulgaria they don’t live in this country I do they don’t have a clue on how to help anyone from England except scam them
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The Kemlyn Edition
(@KemlynRoad_LFC) reported
@SkyHelpTeam I can't remember what email address I used to sign into mysky I can't sign in to make a payment for my bill, I can't DM you
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Dan Williamson
(@winkveron) reported
@MiddyRed68 @SkySports @premierleague The Boxing Day thing - they’re trying to solve issues that don’t need solving
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EL Divo.
(@EugeneLeach) reported
@SkySports @Mrjamieohara1 why is this buffoon, whose never managed, was a bang average player. Now has the gall to pass comments on people doing a job, he was never good enough to do. Just looking for attention !!