Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Greenock, Hackney, Hamilton, Glasgow, Oldbury, Ilkeston, Normanton, Ilford, Hampstead, Harringay, Blackburn, Dublin, Dudley and Lilbourne.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Greenock |
Total Blackout | |
| Hackney |
Internet | |
| Hackney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
sophie kitty
(@xsophiekittyx) reported
@SkyHelpTeam Okay…. I also can’t log in on your website so you Gona help fix that 🙃
-
sam
(@samjcmp) reported
@SkySports Why’s he telling him to “stop” while he’s mid way through talking… I heard what he said it came across a real ******* rude.. irregardless of “I didn’t mean it like that” or “I don’t know why you understand it like that” just gaslighting him the little ***
-
Amf Armstrong
(@amfony77) reported
@SkyUK tv signal is horrendous today. You pay ridiculous money for it and you can't watch it.
-
David Mellor
(@davidpaulmellor) reported
@SkySports ******* hell….shot it down our throats
-
Merox
(@Merox11613128) reported
@SkyUK Hello, when will this be resolved please? Major incident on Openreach network in Sutton, incident ref INC1962176, no internet in the area
-
Bobby McBobby
(@BobbyMcBobby14) reported
@big_buff_ @SkySports How the teams allocate their own tickets is a separate issue. It should be an even split. If Alloa got to the cup final they should have the opportunity to fill half the seats. If they can't sell them, then release the unsold ones a week before the actual day.
-
DWWH
(@AProudSalopian) reported
@SkyUK @SkyHelpTeam Why did you not have the courtesy of telling me you had cancelled my SkyQ contract 3 times. I have paid your exorbitant prices for 22 years and you laughably refer to me as a VIP. I won’t be a VIP customer for much longer #SkyCinema #skysports
-
Stuart Rowlands
(@StuRowls) reported
@SkyHelpTeam No problem, will give them a call. Thank you.
-
Elliot
(@3107EA) reported
@rek_emma @LostBoyNUFC180 @SkySports I know, it’s just when we sacked Bruce everyone was saying it’s not fair since he was a nice guy. But yet a bad manager, same for the case of Ole and United
-
Unprecedented Quadruple Treble Winners.
(@anthony19641888) reported
@SkySports Should Harry Maguire even be at United, on his best day he is just a Very, Very, expensive Phil Jones, on his worst, which there have been plenty of, he is just a Very, Very, Very expensive Johnny Evans.
-
Forever Frowning
(@FFrowning) reported
@SkyHelpTeam it’s easier to speak to the man on the moon than an actual human being who works for “Sky Customer Service”. Awful excuse for a so called helpline!!
-
Amf Armstrong
(@amfony77) reported
@SkyHelpTeam SkyQ it's been fine until yesterday. I was watchable then but today keeps cutting out. No signal.
-
justin Searle
(@JUST457) reported
@SkyHelpTeam Thank you. A lot of customers are not getting a good service, what is Sky doing to compensate those who are still having problems?
-
Unprecedented Quadruple Treble Winners.
(@anthony19641888) reported
@SkySports If he wants to change something, here is an idea, instead of hiding his money away offshore, why doesn’t he pay TAX to the country of his birth, he clearly has No problem waving the nations flag around when he wins, he is Not the only one, just the latest in a long, long line.
-
justin Searle
(@JUST457) reported
@SkyHelpTeam Programmes accelerating after pausing. Programmes not available to watch in Playlist. Motion sensor not working. Picture freezing. No local ITV news. Channels missing. No internet connection error after turning on. UHD play back grey and dull. That is just a few. #2ndTV
-
justin Searle
(@JUST457) reported
@SkyHelpTeam Done all that, works for a short period and then it all starts again, hence the original question. As a customer I am paying for something that I am not receiving in a constant manner.
-
Mark Adams
(@2Markdavid) reported
@SkyHelpTeam my new sky glass is unable to link with my account. Please help
-
Forever Frowning
(@FFrowning) reported
@SkyHelpTeam I get a recorded message with a load of options, none of which cover my issue, to be told at the end of an arduous 5 minutes pressing buttons that the website is helpful. Which it isn’t! I need to speak to a HUMAN BEING please
-
FC Grooverider II
(@Champ20n5) reported
@SkyHelpTeam My Sky Go on iPhone 11 with iOS15 updated has decided to stop working today. It works in 4G but not wifi. Error 17c.1 appears and it’s hard to work out from the online channels what to do. Help pls. Was working fine this AM
-
Forever Frowning
(@FFrowning) reported
@SkyHelpTeam I can’t type my issue here, and tbh I’d doubt your company would want me to air it in the public domain. I’ve spent over 2 hours trying to speak to somebody and it appears impossible!?
-
M.WILSON666
(@M_Wilson6666) reported
@SkyHelpTeam Yes I have. I googled Yahoo Login & was able to access my mail direct, but the sky access still does not work.
-
Gaz
(@Gazumped00) reported
@BrianWi16839433 @SkySports Why should Klopp apologise for the journalist’s mistake? They spend their days annoying people with stupid questions after doing little research, I’m not surprised managers get frustrated with them
-
Michael
(@Michael09863132) reported
@SkySports What was it Gerrard said about becoming villa manager, "I'm happy here stop asking stupid questions"🤔 don't trust a word that comes out their gobs 😴
-
married
(@simmarried) reported
@StuRowls @SkyHelpTeam They won't help you I email them 20x, Why not try contacting (Danieltech100) on Instagram, customer service are not responding I had to contact them and my account was resolve
-
DWWH
(@AProudSalopian) reported
@SkyUK @SkyHelpTeam Do you want to give me a clue how to contact the service team?
-
Pinto fresh
(@pintochicke) reported
@SkySports Fck u @LFC for the useless statement made by your stupid coach he must apologise
-
Craig Dalrymple
(@cragdoo) reported
no broadband connectivity for past 2 hours , @SkyHelpTeam status page did say there was an issue ....now says "no issues in my area" ...test my broadband connection, Sky says "we'll dispatch an engineer in 2-5 days to investigate" ...which is it?? Is there a problem or not??
-
Gav
(@gmcloone90) reported
@LCFCtilIDie1989 @gaz8467 @SkySports His mother had passed away close to this time and the results were awful too. He had a batch of spiky interviews around then. But he clearly wasn’t a good place.
-
Carl Bucksey
(@carlbucksey) reported
@AzzurroWolf @SkySports And why wouldn't they?? Never get why fans expect loyalty when we all know they will be calling for him to be sacked when results don't meet expectations!! Just look at Norwich and villa...most managers are less than 10 games away from the sack!
-
M.WILSON666
(@M_Wilson6666) reported
@SkyHelpTeam That works thanks, but if Sky stopped changing the setup & layout of the home page, maybe issues wouldn't crop up as much?. I don't have these problems with any other site. However, I can now access my mail through Skys page, so thats ok , thanks again