Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (17%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Ilford, London, Hammersmith, Hounslow, Hengoed, Blackburn, Leatherhead, Lincoln, Enfield Town, Henlow, Mansfield, Barnet, Ilkeston, Blyth, and Bedlington.

City	Problem Type	Report Time
Ilford	Wi-fi	7 minutes ago
London	Internet	8 minutes ago
Hammersmith	Internet	22 minutes ago
Hounslow	Internet	26 minutes ago
Hengoed	Internet	33 minutes ago
London	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mthomo83 (@mthomo83) reported 6 minutes ago

  @UtdRobert This is whats wrong with football and @SkySports these days they are slowly losing their grip on football and its all about making people like this idiot famous

• 
  Kroscar (@kikinrahman) reported 6 minutes ago

  @Chels_HQ @SkySports No time. Just get ******** out.

• 
  Zed (@Zec_88) reported 11 minutes ago

  @Chels_HQ @SkySports The real words inside his heart: Rosenior is clueless with awful tactical setup

• 
  adit (@aditragnar) reported 13 minutes ago

  @DeadlineDayLive @SkySports damn

• 
  Nathan McLean (@nmclean77) reported 14 minutes ago

  @whittalan @TheBurnleyWay @SkySports The problem is bigger than Parker - Pace isn’t the solution………we need to move away from the current model deployed by an American who doesn’t understand the club!

• 
  RiP (@_RP_77) reported 15 minutes ago

  @mufcytp What Gallagher did not say is that there are cameras all over every PL ground, but the director chose not to broadcast all angles of the incident, and we have no idea which ones VAR used to assess it either. #skysports

• 
  Mark (@stormchasermark) reported 18 minutes ago

  Probably be more people shot in Chelsea tonight than Chelsea shots in Brighton. That absolutely useless LinkedIn coach needs to go. Can you imagine him inspiring you to perform at your peak? I'd want to fail to get rid of a boss like that. #brighton #chelsea #skysports

• 
  Jammie Restore (@jammierooroo) reported 19 minutes ago

  Really not happy with @SkyUK They called my elderly MIL today, a vulnerable woman who only lost her husband to months ago, and harangued her into a 24 month contract at £170 per month!!! She was crying as she came off the call and is so upset and distressed that she has called me for help. I have the same package that she’s been offered and I pay £110 a month, so they are clearly just ripping off the elderly!! Absolutely disgusting. Can’t call them as I am not with her for authorisation until Monday, but they will be hearing from me then!

• 
  Human Being (@YeKyaNaamHua) reported 23 minutes ago

  Hi @SkyHelpTeam I want to terminate my Sky Broadband connection, please help

• 
  Lynda Morris (@coronersgirl) reported 27 minutes ago

  @SkySports Tim Sherwood he comes from Borehamwood he’s never been much good

• 
  Daniel (@NamasDaniel) reported 29 minutes ago

  @Chels_HQ @SkySports If that's the case then your all is pretty ****, Trev.

• 
  graeme jones (@teflonicus) reported 32 minutes ago

  @HawkNooky00 @SkySports She’s not alone in being a terrible pundit/analyst , Soccer Saturday is a home for them all

• 
  G.coal💙💯 (@Coal004) reported 38 minutes ago

  @Blue_Footy @SkySports Who’s this idiot ?

• 
  Kathy G (@Gumpos) reported 38 minutes ago

  @WeAreOpenreach @SkyUK Any idea when outage for days at OX27 might be fixed? A bunch of us with different providers (notified), no update. Initial OR engineer said not his job to fix; had to be handed to another level. Causing many probs, some info wd be good pls?

• 
  TweetsWithWolves (@TweetWithWolves) reported 39 minutes ago

  @LDNFootbalI @sir_Khaay @SkySports Behdad has an ego, he’ll support Liam because he hired him regardless of how crap he is, the biggest mistake Blueco made was in not listening to Tuchels advice & then sacking him for doubting their flawed project, they thought they knew better than an elite manager ffs..

• 
  Santabebe (@Santabebe5) reported 39 minutes ago

  @DeadlineDayLive @SkySports HELL NO THATS it we will be near the bottom now never known this club to think like that they are all doomed .WE could of kept KING MO but the idiots running this show are insane ok

• 
  Mëtälmälc 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Metalmalc) reported 43 minutes ago

  @SkySports Hilarious. What a joke of a club, up there (down there?) with Spurs.

• 
  Francis Junior (@Francis79953203) reported 44 minutes ago

  @LDNFootbalI @SkySports The problem is if they sack him, will they make the right choice by bringing in a better one?

• 
  david hanratty (@hanratty123) reported 45 minutes ago

  @SkyUK when did your customer services become so shocking!! 12 years a customer, yet nobody wants to help 👎 Appalling !

• 
  RoNo (@Roblock___) reported 46 minutes ago

  @HawkNooky00 @SkySports Utterly clueless and the worst voice/accent on TV/radio.

• 
  Julian (@JuFitJuJu) reported 47 minutes ago

  @SkyUK and still no signal on my wife’s new sky mobile phone…..just bounced around call centres…..can anyone help?

• 
  Duru | Data Analytics (@DuruOzii) reported 50 minutes ago

  @SkySports It ain't even about the players or support He's not at the level of a coaching job at a team like chelsea

• 
  'Name can't be blank' says x, so that's my name (@KMB193) reported 50 minutes ago

  @jammierooroo @SkyUK Like from them, not you. Can't believe they did this, awful

• 
  🫧 West Ham Geezer 🫧 ⚒️ (@WHUFCGeezer) reported 53 minutes ago

  Spurs may stay up I’m not disputing that but come on @SkySports this guy has to be the worst pundit you have on your channel. Changes his opinion daily. Quite laughable.

• 
  Riwaz Gyawalii (@riwazhazard) reported 56 minutes ago

  @Chels_HQ @SkySports gave what you freaking fraud piece of **** gtf out of here you ****

• 
  jofminx (@peachypickle) reported 56 minutes ago

  @jammierooroo @SkyUK She should have a cooling off period in which she can cancel it with sky?

• 
  fergalmoore (@fergiemoore) reported 1 hour ago

  @AnfieldIndex @SkySports terrible decision. The football is dire and he waffles no stop bollox.

• 
  Mr H (@Cardinologistuk) reported 1 hour ago

  @nationaltrust tried to inform your bereavement team about a death and cancel account, and your trying to get MY bank account to pay for rest of years membership when the account holders died. WTF take leaf out of @SkyUK team on how to handle things. Yours is a total **** show.

• 
  Toffee Tower ⚽️💙🛖 (@toffee_tower) reported 1 hour ago

  @footyinsider247 He talks utter shite. Sooner @SkySports get rid of him the better. He was terrible as a ref and more of a *** on the TV. Bin him off.

• 
  Dr Optotype (@godons21) reported 1 hour ago

  @Blue_Footy @SkySports The bitter truth. We are currently on a bad patch n our season has ended immediately Maresca was sack. I know we can’t qualify for UCL n I don’t want us to play Europa or conference league next season