Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (56%)
• Wi-fi (19%)
• TV (14%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Birmingham, Manchester, Bedford, Blackburn, Hackney, Littlehampton, City of Westminster, Croydon, Ilkeston, Cannock, Burton upon Trent, Middlesbrough, London, Hammersmith, and Bridgwater.

City	Problem Type	Report Time
Birmingham	Internet	34 minutes ago
Manchester	Internet	2 hours ago
Bedford	TV	2 hours ago
Blackburn	Internet	3 hours ago
Hackney	Internet	3 hours ago
Littlehampton	Wi-fi	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ankit (@AT_BS7) reported 3 minutes ago

  @LFC_Sam__ The issue here is that the Premier league and skysports channel have provided the full title celebration video. You will now go back to the Hodgson days unless you spend another 500M.

• 
  Rad (@CFC_Rad) reported 4 minutes ago

  @TouchlineX @SkySports Imagine they find out that was the cause If I'm Kulusevski, Kudus, Solanke, Maddison, Richarlison, Simons I'm suing Terrible injuries that will have a massive impact on their careers and forced them to miss the world cup

• 
  Ed Glinert (@e_glinert) reported 6 minutes ago

  @AJg87652993 @BazettTony88772 @SkySports What an idiot!

• 
  Dr Iron Junkie Ⓥ (@DrIronJunkie) reported 13 minutes ago

  **** @SkySports for making us watch the end of the Spurs game.

• 
  Chris Torres (@BirdmanTorres15) reported 13 minutes ago

  @AbsoluteChelsea @SkySports They don’t understand ****.

• 
  cassieMufc (@dennise68605807) reported 15 minutes ago

  @kakalizlau01 @SkySports You entitled to your opinion. The problem is it doesn’t matter he already won it . Sorry darling

• 
  JamesT (@Jamest397) reported 15 minutes ago

  @MufcWonItAll2 @YourAulDol5v Wtf are spaces? He's a miserable *** with serious beef another ex player who peddle Skysports agenda

• 
  JC (@SaffaJC) reported 16 minutes ago

  @virginmedia To be honest i have discussed with my wife and we will look to cancel virgin and move to sky @SkyUK You need to address your call centres they are bringing your brand down big time

• 
  Joely. D (@v8jhd) reported 16 minutes ago

  Absolutely painful customer service @SkyUK

• 
  Sami-Petteri "Netter Mizuno" (@NetterMizuno) reported 19 minutes ago

  @CadillacF1News_ @SkySport SkySports is biased and never has given Bottas any credit, ever. I wish SkySports would stop being the main distributor for f1. I would start watching F1 again.

• 
  MUFC Keith (@KeithNaidoo14) reported 21 minutes ago

  @Cr7fanAdabra @SkySports Seems to be okay but this is in Serie A where they most boring slow tempo games are played, idk how he'd do in the PL

• 
  Ryan (@Sunderland_73) reported 24 minutes ago

  @SkyHelpTeam why ******** is the qualifying highlights not available on sky glass i am absolute sick of this **** ******* service I pay £130 a month for sky glass and nothing I want to watch is available

• 
  A (@BigYeti019) reported 24 minutes ago

  why ******** is sky sports showing nothing about Arsenal???? ******* showing spurs nonstop but missing all of Arsenals title celebrations. IF THIS WAS CITY IT WOULD BE AIRED ALL NIGHT @SkySports wankers

• 
  Inverted Spaces 🇳🇬🇺🇸 (@AfcInverted) reported 28 minutes ago

  Skysports so stupid mehn!! Showing interviews instead of Guard of Honor.. Absolute madness

• 
  Nigel SOUTHAM (@Shaldon1998) reported 28 minutes ago

  @SkySports #F1 #montrealgp F1 was my go to sport for years, now it’s just an overhyped non event, even the drivers know it. All this battery **** is not F1.

• 
  ShaunDaPaul👑🐧 (@Shaunpm92) reported 35 minutes ago

  Skysports has actually went from game to game and not once went back to the arsenal game wtf

• 
  Bert (@BertfromEng) reported 36 minutes ago

  @SkySports Why has spit the dog got that stupid t-shirt on. I have a run for the Hysel victims t-shirt 👍

• 
  (ثورة كوبا ملهمه للثوره المصريهTarek Abbas Mohamed (@TarekAb21675648) reported 37 minutes ago

  @SkySports @JWsports1 Congratulations Barcelona women but the big result of the final match and the poor performance of the Lyon means that it was weak women's league and this weakness repeated on the previous leagues too.There is something wrong in the women's leagues organisation.

• 
  JC (@SaffaJC) reported 39 minutes ago

  @virginmedia Will send over later I have been on the phone with your lot for 5hrs and it’s about all I can take at the moment. I am furious and there is no resolution to an issue your team has caused. Very disgusted. @SkyUK will prob move to you shortly

• 
  KennyGy2k (@KennyGy2k) reported 41 minutes ago

  Hey @SkySports fix up and put it on the Arsenal trophy parade stop doing nonsense

• 
  Bernadette Kelly (@Bernade12155211) reported 43 minutes ago

  @GoonerGirl1969 @SkySports Sums up the poor quality of Sky sports coverage in recent years. Terrible at reading the room and understanding what most people want to watch. Roll on Premflix!

• 
  Matt Young (@mattewhy) reported 43 minutes ago

  @juvenewslive @SkySports So dumb. Find out who these fans are and never let them in again.

• 
  Jeff Thomas @1966 (@JeffThomas19661) reported 44 minutes ago

  @skysports can we get of that **** team and get back to the Champions please #ARSENAL

• 
  Chand (@Chand_afc1) reported 46 minutes ago

  @GoonerGirl1969 @SkySports CANCEL SKY SPORTS EVERYONE

• 
  smason (@sjmason09) reported 48 minutes ago

  @skysports, it’s been 10 minutes and you’ve done spuds , city , Bournemouth , West Ham BUT NOT ONCE SHOWN THE CHAMPIONS. Wtaf agendas **** off you’re doing a spurs interview before Arsenal seriously ?? How???

• 
  David Sansom (@DavidNSansom) reported 50 minutes ago

  That’s an absolute disgrace from Sky. All they had to do was keep one channel focused on Arsenal but we have seen nothing. I think a mass complaint should go in. If this was Utd, City or Liverpool would this happen.Absolutely disgusting. Start a petition! @SkyFootball @SkySports

• 
  Marko Oslanus (@MarkoOslanus) reported 54 minutes ago

  @SkySports Can you get your channels sorted. SkySports+ is supposed to have shown Liverpool vs Brentford from 3pm and I can see useless cricket and WHU-LEE preshow interviews. WTF ???

• 
  nolensflare (@nolensflare) reported 54 minutes ago

  Arsenal trophy ceremony meant to be at 6:30pm but instead sky sports are too busy showing shite ads at 6:34pm. @SkySports can’t wait to cancel my subscription

• 
  dappergooner (@dappergooner) reported 58 minutes ago

  @GoonerGirl1969 @SkySports @SkySportsPL pile of 💩 thank god I cancelled couple weeks back. Imagine showing losers not the champions. This is why I cancelled such poor coverage.

• 
  ayden_cards (@ayden_cards) reported 1 hour ago

  @GoonerGirl1969 @SkySports 100% - it’s not like they have that match on a separate channel, if people wanted to watch that ****, they already would be. I’m watching Arsenal vs Palace, give me coverage of that.