Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (17%)
• TV (17%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Northolt, Wickford, Pinner, Kidderminster, Lossiemouth, Chester, Glasgow, Wallasey, London, Hammersmith, Macclesfield, Worthing, Halifax, Kilmarnock, and Stockport.

City	Problem Type	Report Time
Northolt	Wi-fi	1 hour ago
Wickford	TV	2 hours ago
Pinner	TV	2 hours ago
Kidderminster	Wi-fi	2 hours ago
Lossiemouth	Internet	3 hours ago
Chester	E-mail	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Clough (@fieldheadrhino1) reported 3 minutes ago

  @stuartpykesport My mane problem with the coverage of @SuperLeague on @SkySports is that the technology for ss+ is lacking. Fails to load half the time & when it does it quite often will freeze & or lose the sound. The presentation of the none red button games is stale.

• 
  Jordan Watson (@jordanwatsn) reported 5 minutes ago

  @SkySports Couldn’t understand what he said on account of peps **** down his throat.. can anyone translate?

• 
  Dave Payne (Payneardo) 😇 (@payneardo) reported 8 minutes ago

  Kind of regretting moving to @SkyUK .. box turns itself off so can't have it on in the background.. often takes 2 or 3 reboots before sound works.. less than a month in and this seems a bad choice so far😭

• 
  Mark Gibson (@Markus181285) reported 9 minutes ago

  @SkyUK diabolical customer service, apparently £20 compensation is acceptable for you supplying not 1 but 3 broken Sky Glass tvs. Taking time off work to wait for deliveries and constant phone calls to chase up call backs that you should be making and don’t bother.

• 
  Helen (@hjmcd20) reported 10 minutes ago

  Please please @SkySports get Wayne Riley off the commentary. Five us experts who talk about the GOLF rather than anything but. Awful, awful commentary from WR.

• 
  GentleMan🛐 (@Oluwagbemiga_7p) reported 11 minutes ago

  @Spoogierg @StretfordEndx @SkySports True the injury record is actually so bad I didn't realise it before... But asides that he is a quality player garner has signed a new deal at Everton asides Eliot Anderson, who else do you propose we get?

• 
  T.C. (@culturaldude) reported 12 minutes ago

  @jenred01 @SkySports Apparently not. They have your money so basically “**** you”

• 
  messi10 (@Messi10Nishant) reported 15 minutes ago

  @TouchlineX @SkySports worst overhyped footbaler no doubt

• 
  ZeldaZonk 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aliVee) reported 15 minutes ago

  @SkyHelpTeam I am trying to sign in to access #HBO max but the QR code takes me to Amazon and it doesn't give me any other providers to choose from. This is the same for #Paramounttv too. I've reset passwords, made sure they are the same etc. Paramount has never worked & now HBO

• 
  Malcolm Cowing (@CowingMalcolm) reported 16 minutes ago

  Anyone know why the tv coverage of #TheMasters on @SkySports is total shite at the moment. Obsessed with golfers out of contention and commentary to send you to sleep. WTF is going in? Is Rory playing? Oh he’s in the lead but we never see him!

• 
  🅱️Ⓜ️ Martinelli 9️⃣🔴 ™️☆ (@BillySA_OG) reported 17 minutes ago

  @greatabumk @ArsenalNews_Hub Me too I saw it on skysports and they never reported anything close to what this X user is saying.

• 
  Lord Martin (@StunneR_OTD) reported 20 minutes ago

  @FabrizioRonald0 @SkySports I agree. It was damn near impossible for him to score from that angle. That’s why he’s the goat.

• 
  Jujumac (@Joolsie2) reported 24 minutes ago

  @culturaldude @SkySports Agreed! It's bad

• 
  James Sawyer (@JamesSawyer123) reported 24 minutes ago

  @SkySports your a ******* joke not showing the Lincoln game properly last season when it was Wrexham it was on about 10 channels with about 3 weeks build up but just because Lincoln don’t have Hollywood owners you don’t give a **** calling yourselves home of the EFL ******* *****

• 
  jackie wales (@jacks1973_66835) reported 27 minutes ago

  Trying to watch @SuperLeague on the @SkySports app is like pulling teeth it’s like they don’t give a crap at all been same all weekend #rugbyleague

• 
  David Scottish Tour Guide (@DRoss215) reported 31 minutes ago

  @SkyUK your customer service is shocking. Called today regarding house move 8 mins for automated verification eventually spoke to a "person" had to repeat every question. In addition you make it almost impossible to speak to a knowledgeable person.

• 
  Sara Brooks (@Sara520S) reported 32 minutes ago

  @IPL Kurunal’s bowling action so bad. He is just throwing the bowl. How is this allowed? @skysports

• 
  Kiril 🪽 (@TheGakpoGuy) reported 34 minutes ago

  So the Ngumoha leaks were fake. Remind me to never trust SkySports again 👍

• 
  Pavlo (@pavanks04) reported 38 minutes ago

  @SkyUK shocking service. 30 year customer and Its been weeks since you gave HBOMax and I still have been unable to use it. When I try to resolve it by calling, you dont take ownership and aim on first contact resolution instead you expect me to do all the chasing.

• 
  RB (@RB202301) reported 43 minutes ago

  @SkyHelpTeam Sky Q unusable now. Freezing, Called for help agent keeps pushing glass and puck for MORE Money per month. 27 years with you but not long left. Sick of non caring agents and seriously, can you STOP THE CALL CENTRE READING A SCRIPT. Consider this a complaint.

• 
  Nichola 2020 (@NicolaDonnan) reported 46 minutes ago

  @SkyHelpTeam how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

• 
  The millennial souls 🇺🇬 (@HenryKigo1845) reported 47 minutes ago

  @FabrizioRonald0 @SkySports The worst goal keeper arsenal has ever had is Manuel alumunia

• 
  Joshua Norman (@NormsITFC) reported 47 minutes ago

  Internet in Norfolk gone down ? #ncfc #itfc @SkyHelpTeam

• 
  Mark (@poshboy7) reported 48 minutes ago

  Imagine recording it. Watching 90 mins. Then 30 mins extra time. Getting to penalties and recording stopped after 4 penalties taken. SORT YOUR **** OUT @tntsports @skyuk. We pay for a proper service.

• 
  𝐑𝐈𝐂𝐊 𝐏𝐒𝐆 🗼 (@Rick_Malcom) reported 48 minutes ago

  @TouchlineX @SkySports PSG is not interested, stop posting ****.

• 
  RJM (@r_rjm25) reported 50 minutes ago

  @stuartpykesport Nothing personal at all but @SkySportsRL is a joke. I admire the presenters, commentators and pundits for their passion and support of the game but sit at the very bottom of @SkySports priorities and coverage but then wonder why people buy a dodgy stick while I pay £160 a month

• 
  David Campbell (@DavieICampbell) reported 50 minutes ago

  @GerryBoyle42777 @SkySports He's also not shown as he's known for letting rip with the language. The 12th tee shot there didn't help him

• 
  Dial Square (@ConceptArsenal) reported 59 minutes ago

  @SkySports Someone should have told him "stop that" and broken a doll's house over his head.

• 
  C (@C70393971) reported 59 minutes ago

  @Nobody154093 @culturaldude @SkySports Not worth seeing playing like ****

• 
  Pandamonium Fanzine (@Pandamonium1881) reported 1 hour ago

  @SkySports can we have a new commentator at HT in the @LincolnCity_FC v @leytonorientfc game please It is simply awful #lofc