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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Wilmslow, Cardiff, Northolt, Wandsworth, Birmingham, Batley, Hammersmith, London, Southwark, Tiverton, Stockton-on-Tees, Manchester, Newham, Portsmouth, and Dublin.

CityProblem TypeReport Time
Wilmslow Internet 30 minutes ago
Cardiff Total Blackout 37 minutes ago
Northolt Wi-fi 1 hour ago
Wandsworth Internet 2 hours ago
Birmingham Internet 2 hours ago
Batley Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Poodlepupboy
    Antonio (@Poodlepupboy) reported

    @Walker_this_way Cancel @SkySports

  • SamGriff1
    Sam (@SamGriff1) reported

    All those pundits who slated us and said we were going down? Silent. They never give us proper credit, always obsessing over the "Big 6" even when they’re crap. ​We’re 6th. We’re in Europe. Time to put some respect on our name. 🍒🇪🇺 #afcb #talksport #skysports

  • ApnaJSkillz
    J-Skillz (@ApnaJSkillz) reported

    The premier league is **** and @SkySports comms just keep taking about avoiding littler! **** show! Awful format

  • BrKCOD
    BrK (@BrKCOD) reported

    @SkySports It shouldn’t say New it should say Worst*

  • ukiptv218206
    firesticktvuk🇬🇧franceiptvserviceavailab (@ukiptv218206) reported

    @evadztif @KildareGunner @SkySports Yes iptv subscription service available

  • Otees13
    Mikel Supreme (@Otees13) reported

    @LFCLaurie People like him and @SkySports have destroyed the sport with garbage crap

  • banjo_kaz
    Leon (@banjo_kaz) reported

    Please @SkySports introduce a setting so we can mute your awful commentators Carragher spews nothing but nonsense and his ridiculous opinions are dreadful

  • Stevie13660001
    Stevie (@Stevie13660001) reported

    @stevo_paisley @iRuntheshow1 @SkySports I don’t support ranger ya ******. I think both sides of the old firm are a cancer on our society. Shut down both clubs and send the Celtic fans to Ireland so they can suck off the **** priests over there & send the rangers fans to England so they can suck off the **** royals.

  • _dAveFletcher_
    dAve Fletcher 🦉 (@_dAveFletcher_) reported

    @SkySports It's ok I'm fine, I don't have trouble sleeping.

  • DanielRiley90
    Daniel Riley (@DanielRiley90) reported

    @SkySports are equally to blame for the current state of the PL as var and referees are. **** scared to call it out for what it is, referee bias. That’s a red card 19/19 if it’s on an Arsenal player. @Carra23 grow a set and stop dancing around saying it lacks force

  • Otees13
    Mikel Supreme (@Otees13) reported

    @ben_cole90 Shut this **** down @SkySports a stain

  • GunterDice
    Gunter (@GunterDice) reported

    @ZaidBalll @SkySports so they told them it wasnt a goal but never said anything to us all season when we got robbed by the refs man i cant be arsed the with corupt pgmol

  • johnbuzzroll
    John Young (@johnbuzzroll) reported

    @RobGemmell1 @SkySports What idiot at @SkySports thought that was a good idea? I’m absolutely sick of this pathetic Americanisation of football!

  • LeftTranslation
    Left Wing Translator (@LeftTranslation) reported

    @Shane_Hands @SkySportsPL @SkySports Imagine most of his season was playing a deep lying mid in Amorims system, a guy you all told us was one of the worst managers ever

  • romperthumpr
    Romperthumpr 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@romperthumpr) reported

    @SkySports Hope the **** eats a bad goat. Then drinks local water. Then some more curried goat. A weirdo.

  • Brandon30772140
    Brandon Khan (@Brandon30772140) reported

    @SkyHelpTeam your internet is ******* dog **** at the minute , I can’t play a game

  • ukiptv218206
    firesticktvuk🇬🇧franceiptvserviceavailab (@ukiptv218206) reported

    @evadztif @KildareGunner @SkySports Yes iptv subscription service available

  • HollowayRd73
    N5 (@HollowayRd73) reported

    @KildareGunner @SkySports He just cant help himself. Utter prick

  • goonerhev
    Goonerhev (@goonerhev) reported

    @SkyHelpTeam can someone please contact as our experience with sky mobile has been the worst experience ever we have been sky customers for 25years

  • ZimGunna
    Afrik (@ZimGunna) reported

    @FootballEra_ I blame Skysports, they should just ignore him, the more he talks the more he digs his own grave the bumbling idiot.

  • simba_mudonzvo
    Simba 'The Marketing Millionaire' Mudonzvo (@simba_mudonzvo) reported

    Save this tweet: Skysports & Jamie Carragher are going to be left with an egg on their faces when Slot is sacked very soon. The standards "the heavy metal football" that Ml Salah refers to are the ones thay Salah & Co maintained after Klopp left and won them the PL. Salah & other senior players have had to watch those "standards" get dismantled by Slot.. After we won the PL against Tottenham, it was clear that they were in "holiday mode" & us the fans collectively gave them a pass. Pre-season is when we realised something could be wrong. It wasnt an impressive Pre-season that got you excited about the season ahead. Even during pre-season I & other's had no clue on Wirtz's proper position, whether the team will be built around him, what alternative formations we would use to deal with low block, high pressing teams etc. All we got from preseason was that Rio Ngumoha if developed and handled with care he would explode on the scene. Then the season started, although we were winning with last minute goals, a worrying pattern had emerged, start well for a few minutes, then concede goals out of nowhere and then score a lucky last minute goal. This was the case first 7 games. Then the inevitable losses and bad games came thick n fast. Nothing improved, the midfielders weren't running enough, no protection for Konate and Van Dijk, no clear position for Wirtz to be effective and instead of fixing it what does Slot do? Throws a living Premier League & Liverpool legend in Mo Salah under the bus. Salah thought FSG, higher ups, Jamie Carragher would come to his defence, they didn't! Skysports loving the drama for views, stirred it up and still do. And in all this drama, no one cares one bit about us the Liverpool fans! The boos are not directed at Mo Salah and the team, they are directed at Arne Slot, FSG and Jamie Carragher.. Notice how they casually dismissed the fans and the booing of Arne Slot. Even Arne Slot has the i-won-the-PL-in-my-first-year arrogance of being dismissive of the boos. Not once did he acknowledge that the boos where directed at him, and were about him. He gave excuses, it was the team, it was the opposition playing low block and it lately it was taking am injured Rio off. Skysports and Jamie Carragher didnt say much. Jamie Carragher doesnt realise Sky spends over a billion dollars to sponsor the premier league, and they need drama, to earn more money and a profit from advertisers. They could not care about future of Liverpool. Other teams have changed managers to save their seasons and futures, Man Utd sacked Amorim, and saved their season and now will enjoy CL football. Tottenham sacked their manager. Chelsea sacked their "yes" men managers and only realised it doesnt work and have appointed Alonso who was our first choice, was wrongly sacked at Real Madrid and will have a good 2 to 3 seasons before he leaves. All in the while FSG, Jamie Carragher and Slot himself keep rage baiting the fans by saying he will stay for more. The players know standards have slipped, the players are supporting Mo Salah, the message is clear, but then again Jamie Carragher, Sky Sports, FSG do not care about what we think. Make no mistake, the arrogance and low standards set by Arne Slot won't be solved by new transfers or a preseason. Look what has happened to Florian Wirtz, Konate, McAllister, even Gakpo. They have regressed 10x backwards. You don't need a crystal ball to tell you that Slot will be sacked soon, they will try to aappease the fans and get Gerrard in, but the standards are so low, and other teams would have improved so much that Gerrard will be left exposed. The season will be a right off again. And for the next 3 to 5 seasons we will be told by Skysports and Jamie Carragher that we are in transition, and top 4 is the realistic goal. How on earth has Slot destroyed the foundations laid by Bob Paisley and co and restored by Klopp, be destroyed in just 1 season????? We can avoid all this if we get the appointment right

  • Ronaldo1237390
    Ligue1 France🇨🇵 IPTV (@Ronaldo1237390) reported

    @evadztif @KildareGunner @SkySports Yes Available IPTV subscription service

  • PhlegmFight
    PhlegmFighter (@PhlegmFight) reported

    @SkySports F1 is boring as ****

  • RoryMaw
    Rory Maw (@RoryMaw) reported

    Who is this awful @SkySports presenter? Ponderous doesn’t even begin to describe his voice.

  • kristophisonn
    Chris (@kristophisonn) reported

    @SkySports Happy to miss it the races are ****👍🏼

  • FaxholmS
    King Nelli (@FaxholmS) reported

    @JomoAbiama @SkySports The joke is on you, who would not hope to win the final when you reached it, retard

  • Middleditch89
    Eyesopen! (@Middleditch89) reported

    @SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible

  • SteHuthwaite
    Stephen Huthwaite (@SteHuthwaite) reported

    @SkyHelpTeam sky help team not answering messages on here, poor showing, so tried to call and the phone line was so bad, tried with a different phone, same thing, had to beg the sky person to call me back due the fault, which they did and everything was good! However after being

  • JDexmanppd
    JDexman (@JDexmanppd) reported

    WTF is this nonsense, @SkySports interviewing players during the game, stop it immediately.

  • kowalskiukk
    Kowalski (@kowalskiukk) reported

    @SkyUK I was staff for 19 years and received 2 years free viewing as part of my leaving package.Tried calling the number advised on the letter and there is no option to discuss options and am now in an endless text exchange with AI. Awful service, used to be a great business.