Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (12%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southwark, Newton Aycliffe, Bristol, London, Normanton, Burntwood, Bridgend, Hammersmith, Banstead, Southend-on-Sea, Glasgow, Batley, Birmingham, Gillingham, and Chorley.

City	Problem Type	Report Time
Southwark	Wi-fi	18 minutes ago
Newton Aycliffe	Wi-fi	23 minutes ago
Bristol	TV	40 minutes ago
London	Internet	46 minutes ago
Normanton	Internet	1 hour ago
Burntwood	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CB Photography (@PhotoCBradley) reported 10 minutes ago

  @SkyUK no broadband for a week an absolute joke!! The worst customer service ever

• 
  You Hate My Voice (@myannoyingvoice) reported 12 minutes ago

  @SkySports Damn she's hot

• 
  Ⓟⓗⓘⓛⓘⓟ Ⓦⓘⓛⓚⓘⓝⓢⓞⓝ ⚒⚒⚒⚒ (@BM06WHO) reported 12 minutes ago

  @SkySports @Carra23 What a Piss Poor Side...

• 
  Chris Gollop (@ChrisRGollop) reported 13 minutes ago

  @AllieRenison @BBCSport You’ll never see Rooney go unless he chooses to, he’s ex Man Utd which at the BBC makes him a protected species. And much like the BBC’s cricket personnel he’s not rated highly enough to be poached by @SkySports . So we are stuck with him.

• 
  Freezer_Roebuck (@BackupFreezer) reported 14 minutes ago

  @josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.

• 
  Geoff (@Geoff1199292) reported 14 minutes ago

  @SkySports Is it just me but I cannot wait for the sponsor of Sky cricket to be changed, that stupid blxxdy dog supposedly speaking is ridiculous and frankly irritating.

• 
  Dan (@UKDan86) reported 15 minutes ago

  @danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.

• 
  Ken_ (@cknze1) reported 15 minutes ago

  @UnitedStandMUFC @SkySports Lewis Hall is the one with the tools to break down a low block through creative passing. We don’t need to compromise in this area at all.

• 
  Offside Opinions (@AmeinEzmail) reported 17 minutes ago

  @UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.

• 
  O (@BrightonLA_) reported 19 minutes ago

  @SkySports As a pundit. Knowing how little loans Brighton have done. Is very bad. Sorry excuse

• 
  Uzumaki Tony (@thearsfamily97) reported 20 minutes ago

  I commented "we all notice it, right?" on that training video and got bamboozled. Maybe those morons will shut ******** up now and agree that video was indicative of what Tuchel said (and what SkySports has confirmed) He is nowhere near fully fit, and hasn't even recovered from his injury.

• 
  C² (@csquaredfc) reported 20 minutes ago

  @SkySports @Carra23 Saka has never done anything for England

• 
  bdosi (@bdosi72) reported 21 minutes ago

  @philltee @FOXFOOTY Victorians, who are responsible for 95% of all AFL media, don’t even know they’re doing it - and don’t much care! It’s precisely the same as listening to the SkySports F1 broadcast prattling on & on about their poms! Just unlistenable crap!

• 
  YamYam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaiMarley77) reported 21 minutes ago

  @scott21282137 @talkSPORT @SkyUK You forgot van Basten or gullitt Lool the best in Europe I'd lie down and sleep this one off 😴

• 
  Akeem Uzamot (@Oluwa_Idol) reported 22 minutes ago

  WTF is all these? Because clubs or skysports did graphic design or admins trying to Bants? We beat spurs home and away and took 4pts from Liverpool. What has all of these got to do with what's happening? 🤔

• 
  Stevie Wonder (@mckyau_steve) reported 24 minutes ago

  @Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort

• 
  Irut (@_thatsmeruth) reported 28 minutes ago

  @SkySports So it’s mean that personal terms is not a problem

• 
  Michael #saintscityme ⚜️💛🖤 (@mkcpapa) reported 37 minutes ago

  @SkyUK hello, every time I go to Rhodes island, Greece , I get my roaming plus text and then spend the entirety of my holiday with data for only half the Holiday. No cap issues and seemingly no problem on your app but I’ve had No data for the last 4 Hrs

• 
  Mr Simon (@kassimon90) reported 38 minutes ago

  @SkySports They are trying to build a narrative so that they can use it as way to attack Utd for every bad result, there are no easy fixtures in the EPL, esp promoted sides

• 
  Allén Mûtähi (@AllenNext) reported 41 minutes ago

  @SkySports As usual, England are being over hyped, but after a few games it will be back to complaining about a myriad of issues on the pitch. England 2 - 2 Croatia

• 
  Mubarak (@Mubby5x) reported 46 minutes ago

  @Blue_Footy @SkySports Bro still posting same news since last day of premier league , are you stupid ?

• 
  O.T.O (@accordin2trevor) reported 46 minutes ago

  @SkySports Too bad livramento had to go out that way

• 
  You Don’t Care (@myk2602) reported 46 minutes ago

  BREAKING NEWS!! Free to watch football racks up peak viewership. The country’s interested but don’t want to pay the stupid prices set by @SkySports, @NOW and @tntsports.

• 
  Helz 🫎 🍍 married - no Trump/ MAGA/ Elon fans pls (@Hel_TCW) reported 53 minutes ago

  @SkyHelpTeam hi, My neighbour has had her sky cable accidentally cut. She is elderly and needs help getting it fixed. Which number do we need to contact?

• 
  Jon Clarke (@jonclarke1974) reported 58 minutes ago

  @SkyUK what absolutely shameful customer service, 6 phone calls and over 2 hours spent trying to get my master socket relocated, everytime it’s agreed and in place, only to receive a text saying it’s not possible and please call back, utterly shocking!

• 
  Tim Carr (@TimothyDRCarr) reported 59 minutes ago

  @skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.

• 
  Jesse Quantum (@jessequantum) reported 1 hour ago

  why are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports

• 
  ReneeB (@GoldingsRenee) reported 1 hour ago

  @hlovo_ 💯right! Ecclestone said it boldly in his Skysports interview, one day after AD21 race, that, "they expected Hamilton to retire after winning his 6th title" and that he'll never win the 8th as they want to preserve Michael's legacy. The interview has since been removed online

• 
  Gerry Jones (@gerryjones78) reported 1 hour ago

  So @SkySports red button option not working for superleague yet again 🤬🤬

• 
  #BluecoOut (@BIueCoOut) reported 1 hour ago

  We're not even on the official skysports graphic too? Good lord, seems like no one gives a **** about that pathetic soulless private equity 'football club'