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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Newcastle upon Tyne, Southwark, Southampton, Sutton, Crawley, Hammersmith, Dartford, Harwich, Salford, Camden Town, Manchester, Balcombe, Hengoed, and Hounslow.

CityProblem TypeReport Time
London Internet 10 minutes ago
Newcastle upon Tyne Internet 28 minutes ago
Southwark Wi-fi 40 minutes ago
Southampton TV 1 hour ago
Sutton TV 2 hours ago
Crawley TV 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanricardo76
    Ryan Ricardo Dunkley (@ryanricardo76) reported

    Not only Skysports **** up the airing of the Tottenham v Charlton game last night but there slow in annoying Tottenham’s latest signing Hmmmmm 🙄🙄🙄🙄@skytv

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @MrWVaughan I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • DavidPerezUK
    David Perez (@DavidPerezUK) reported

    @steevi1da @SkySports An illegal stream is better quality. Ridiculous service from Sky Q

  • Nolanhattrick
    Graham Robinson (@Nolanhattrick) reported

    @JNSports1 Spot on. Everyone wants Test cricket to succeed apart from the @ECB_cricket who bask in the finances thrown at them by @SkySports which is desperate for this 100 crap to take preference. No other nation is interested in it, which tells its own story.

  • Bri_matthews6
    Brian Matthews (@Bri_matthews6) reported

    @SkySports Why cover and report such stupid things.

  • ChUkWuEbUkA2x
    DON GILBERT (@ChUkWuEbUkA2x) reported

    @SabirJuma @eurofootcom @SkySports Again the game plan was to lure United to press, And then go long, leaving their big striker alone with heaven or Harry. This is why arsenal are good, they press so high that One of the Cbs follow his maker down the pitch in 1v1 marking. Arsenal win first and second *****

  • Chelsea_Wire
    Chelsea wire (@Chelsea_Wire) reported

    🚨Cole Palmer “this is the best I have felt in ages but I think I can get fitter with games and more minutes”. “Before my groin injury, I'd never really been injured. Well, rarely injured So then I would just come back and play when I shouldn't have played.” “It was a tricky situation, and I heard different opinions on the injury. Since returning, I’ve worked every day to prevent it happening again. I just want to stay fit and show what I can do on the pitch.” @SkySports

  • stevofitz
    Steven Fitzpatrick (@stevofitz) reported

    @steevi1da @SkySports I thought it was just my stream. Embarrassing that we pay for Sky Sports and this is the service. Genuinely, a dodgy stream would have been better.

  • ScouseKopite5x
    billy foote (@ScouseKopite5x) reported

    @IRVCHESTER @SkySports ******** the 5 mins is at least 5 mins fkn idiot

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • Sidneykidney4
    Sid (@Sidneykidney4) reported

    @IRVCHESTER @SkySports Newcastle's idiot of a Manager made a sub in added on time which caused the game to carry on after the 5 mins.

  • BLD93
    Barry Davies (@BLD93) reported

    @Sacha_Lord One of the biggest problems is the ridiculous amount of money @SkySports and @TNTSportsBR charge. Pubs in my area are being charged in excess of £900 per month for both channels. That needs to be capped for a start off.

  • averlyz99
    averly (@averlyz99) reported

    @villareport @SkySports one of the worst signings in villa history, 20 million and 6 figures a week just for emery to not like him and want to get rid straight away

  • Geoff_NUFC
    GPM (@Geoff_NUFC) reported

    @seaned75 @SkySports Tony Gayle the main commentary but I'm sure Hoddle is the babbling idiot with him

  • ayeshaijazkhan
    Ayesha Ijaz Khan (@ayeshaijazkhan) reported

    Basic question. @SkySports royally messed up. They will have to make amends, issue prominent apologies and air the Pakistan government’s response to the sons’ interview.

  • WHLGav
    Gav 🏆 (@WHLGav) reported

    @eurofootcom @SkySports How ******** did we end up with Liverpool out of that lot

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • Cheewence
    P A Elliott (@Cheewence) reported

    @SkySports. Come on what is happening with this audio/comms for the @NUFC match ! Do better, sounds terrible, turn the crowd noise up and the comms down.

  • leemcnaught
    Slash Bandicoot. 💙🤍🇪🇺🎸🐿⚒ (@leemcnaught) reported

    @SkySports If it wasn’t eating chicken nuggets, I don’t give a flying ****!

  • Markaccus
    Mark McConville (@Markaccus) reported

    Commentary is ******* awful, even by @SkySports standards, and the coverage in general seems amateurish. #nufc

  • JamiePulford101
    JAMIIE (@JamiePulford101) reported

    @SkyUK is the mobile app having issues currently it keeps saying access denied on anything I tap, can’t even view my bills etc

  • TonySpurano
    Achilles (@TonySpurano) reported

    This SkySports coverage reminds me of how much I disliked Paul Heckingbottom. Remember when he was critical of the referee for stamping down on their time wasting at WHL when he was Sheffield United manager?

  • LordHalfpenny
    David Halfpenny (@LordHalfpenny) reported

    @SkyHelpTeam shocked by the call my parents had today - demanding payment for a box not returned, when they haven’t recieved the returns box.. then when I questioned it, the guy hung up! Appalling service!

  • EssexYorkie
    EssexYorkie (@EssexYorkie) reported

    @SkyUK @skyUk so I'm without internet all week and weekend when my wife works from home. For the record she does care work for the disabled. Absolutely disgusting and I am pissed!! Will be cancelling our service of what I pay well over £100 a month if this isn't resolved quicker!

  • fidgetsfive
    fidget (@fidgetsfive) reported

    @tazandmurray @SpeedFreaks @usatodaysports **** that ****. Skysports is hideous.

  • Rob57187524
    Rob (@Rob57187524) reported

    @SkySports 50 mill? **** off. What a disgrace English football has become.

  • Mr_Excelsior78
    Mike Ackermann (@Mr_Excelsior78) reported

    @S829MLY @SkySports What a dumb comment. Would you say the same if Tyson Fury said he is going to watch Novak Djokovic? You're a ******* retard!

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Sky sports your pure crap

  • artblockmusic
    Art Block (@artblockmusic) reported

    @stephen_elsley @AndyMurton1 My skysports + is down. So annoying!

  • 1962KI1892
    1962KI (@1962KI1892) reported

    @DanLang12 @SkySports All the commentators have been so bad recently, ignore Newcastle and just talk about whoever we are playing.