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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Swansea, Bathgate, Luton, Crawley, Norwich, Hammersmith, Peterborough, Halifax, Birmingham, Canterbury, Bristol, Gosport, Hitchin, and Manchester.

CityProblem TypeReport Time
London Wi-fi 5 hours ago
Swansea Internet 5 hours ago
Bathgate Internet 7 hours ago
London Internet 8 hours ago
Luton Wi-fi 8 hours ago
Crawley Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FootprintAmster
    footprint on the move (@FootprintAmster) reported

    @SkySports He only won one grandslam because he was injury prone, he never finished a season without an injury after that

  • pine_suspect
    suspect (@pine_suspect) reported

    @FBAwayDays @BBCSport @SkySports will be a box tick down, poor loves!

  • CapitalTots
    Capital tots (@CapitalTots) reported

    So where are the Is Morgan Rogers worth £117 million? Or is Elliot Anderson worth £116 million? Polls 🤔 SkySports? Oh that's kept for Utd is it?... 🥱 always the same! Hated, Adored, Never Ignored 🇾🇪

  • lee8tees
    Lee (@lee8tees) reported

    @mrTonyexcel @SkySports “The stupid and senseless talks” your English is poor. Oh btw I don’t like Ronaldo either so that’s pissed on your bonfire.

  • AnthonySJ
    Tony (@AnthonySJ) reported

    @SkySports Fully drank the cool-aid. Don’t forget he helped with this fix of a final during the draw.

  • Andrewtuck10
    Andrew tuck (@Andrewtuck10) reported

    @SkyHelpTeam - why am I paying over £100 per month for a service that always has issues - never have you ever said here’s a couple of quid back - but quick to add a £1 here and a £1 there

  • cfcJeshurun
    JESHURUN (@cfcJeshurun) reported

    @Blue_Footy @SkySports Rogers is damn relentless. I.Thought he was lazy

  • hwn80
    Makara (@hwn80) reported

    Half time show is a garbage nonsense. Keep that to the #nfl and other nonsense. Infantino is a useless bald shyte. Spoiling football. @FIFAWorldCup @BBCSport @SkySports #worldcup

  • lukasportsug
    Luka (@lukasportsug) reported

    @B0Y_chester_UTD @SkySports This will be bad news

  • DannyWinks0
    🍁•ᛕᵃᶬ𝗌𝚒ý٥c𝕙𝑢ӄ𝕨𝔲•🍁🇦🇷🇧🇷 (@DannyWinks0) reported

    @TouchlineX @richiesmallond1 @SkySports Someone help me find ogunmepon , I can’t find him here

  • AlexFattahi
    Alex Fattahi (@AlexFattahi) reported

    @SkyHelpTeam absolute disgraceful service & rude staff. Had to take unpaid leave for the 2nd day now & still not broadband. Service agent ‘Subhajit’ said I wasn’t allowed to cancel!!!!

  • Tojuvike
    Tee😎 (@Tojuvike) reported

    @eurofootcom @SkySports This club are becoming low key criminals..like wtf

  • Carmag12
    Caroline ☘ (@Carmag12) reported

    @SkySports The worst finals ever

  • Nolanhattrick
    Graham Robinson (@Nolanhattrick) reported

    @FredTitmus It remains utter crap. It’s all about the city boys in London. No other nation is interested in it. @ECB_cricket does whatever it is told by @SkySports Anyone seen Rob Key recently? Wonder where he’s playing golf today.

  • Taylorleavitt02
    Taylor (@Taylorleavitt02) reported

    @SkySports Yeah and he doesn't worth that much just big teams allowing to be robbed by small teams whatever happens to spot raw talent in the street players we don't know never seen that was exciting

  • pavski1905
    old fashioned (@pavski1905) reported

    @Blue_Footy @SkySports And... 4 consecutive worst seasons in last 25 years... #EghbaliOut...

  • kennybhoy21
    Candh na daoine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💚🍀🎣 (@kennybhoy21) reported

    @Martin47155779 @DeadlineDayLive @SkySports Never getting £20m in the last year of his contract, Celtic should be holding out and hoping for a bidding war. My own preference would gave been to ask him to run down his contract and give him a proper send off, allow him to negotiate his on deal.

  • crepycidon
    Crepycidon (@crepycidon) reported

    @WeAreOpenreach @SkyHelpTeam We are trying to resolve issues (there is a broken cable). Your Indian, UK, South African and E Europe call centres have ALL lied to us today. We are taking the day off work because we were promised an engineer. You cancelled it. And lied to us

  • CC78641327
    Munashe C. Chiyadzwa 🇿🇼🇿🇲 🇺🇸🌍 (@CC78641327) reported

    @BFronos @AbsoluteChelsea @SkySports blaming 1 central defender for a whole squad’s season position is still casual logic By that logic, Van Dijk was bad when Liverpool hit 5th/6th, Chalobah individually put up top-tier clearance numbers, progressive passing stats, and got called up for England

  • AtherleyChris
    chris atherley (@AtherleyChris) reported

    @SkyUK I absolutely 100% hate sky. Was conned into having your **** broadband, was told sky TV works better with Sky broadband 🤔 what a load of crap. Customers are just free engineer's for a crap system

  • Dsquared75
    Dan S #HealthcareVoter (@Dsquared75) reported

    @6thumbs @joethomlinson @SkySports A bad tactical decision , wouldn't you say?

  • dean_longstaff
    Dean Longstaff (@dean_longstaff) reported

    @SkySports Hampden Park is a dump btw. Who’s that got any games never mind a quarter final I’ll never know

  • joshi_vb
    Ms vb_joshi (@joshi_vb) reported

    @SkySports Rio, are u that stupid!! Argentina all the way cheated, fouls and favouritism. We would have gone to final. Just wake up, u fool. That team is not world-class.

  • fabio_alla_fine
    Fabio (@fabio_alla_fine) reported

    @juvenewslive @SkySports The journalism in Italy is even more awful than the football.

  • tatathom
    brett (@tatathom) reported

    @SpursOfficial well! It’s all gone quiet! Typical hope then sell ffs , same old **** @SpursOfficial @SkySports

  • Jonoakman
    Jon oakman (@Jonoakman) reported

    @SkyHelpTeam thanks for the letter sky but your still saying prices will go up and tbh I'm not interested anymore I'm happy with boardband only and your never convince me to take tv out again

  • Abiola_Ajay
    Abiola Ajayi l Global Citizen (@Abiola_Ajay) reported

    @SkySports No problem. We understand the agenda of FIA. No longer a breaking news when it comes to LEWIS

  • Woodgy
    Stuart Woodger (@Woodgy) reported

    FIFA please **** off with your tinpot halftime show. It doesn’t work for football. #fifa #worldcup2026 @BBCSport @talkSPORT @SkySports

  • DesireJohnkzs
    Desire Johnson (@DesireJohnkzs) reported

    @LusbyJack @thisisanfield What a load of **** from Skysports

  • sarikamon7
    Sarikamon7 (@sarikamon7) reported

    @SkySports Just because Mikel Arteta has had plastic surgery on his face doesnt mean Vini the Chin wants to join the same **** club.