Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hounslow, London, Wrexham, Birmingham, Chester, Ilkeston, Saundersfoot, Stockton-on-Tees, Halifax, Harringay, Liversedge, Southend-on-Sea, Newcastle upon Tyne, Great Malvern, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Internet | 13 minutes ago |
|
London
|
Internet | 40 minutes ago |
|
Wrexham
|
TV | 1 hour ago |
|
Birmingham
|
Internet | 1 hour ago |
|
London
|
TV | 2 hours ago |
|
Chester
|
Wi-fi | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fhavour🎮🎚️ (@Fhavourlay1) reported@eurofootcom @SkySports Solanke one of the worst buy this club made
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WOT. ME. WORRY ? (@swallocks64) reported@SherlockStede @SkySports Sky sports. Been ****, are ****, always will be ****. Absolutely clueless.
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kcufti kcufti (@Kcuftiagain) reportedHey @SkySportsTennis @SkySports Why the idiot #jonathanoverend or ******* as the majority of the tennis world know him, on the #Norrie match at the #MadridOpen plus the useless slapper with him, talking bollox all over play. Coms free stream please. They ruin your coverage🤮
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Amy Ingram (@Amy_ingramm) reported@NOWHelpTeam @SkySportsPL @SkySports please sort out the quality on Sky Sports on NowTV. Loosing the camera/ audio and we are paying for this service every month. Its ****
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SH (@stustuy) reported@RangersFC @SkySports Unfortunately for Rangers after the **** show last week, they need to get beat today because if Celtic win the league they might as well fold the club. Again.
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. (@CloinAFC) reportedA kick off on a Monday night is a ******* joke. All the players bringing their kids out at 10:30pm is disgusting. People have to get home and will leave early. **** the corruption of the premier league and this is 100% on @SkySports
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Wayne Ross (@rosseytheyid1) reported@AppleSupport hi ive forgptten my icloud login im now logged out ive contacted @SkyUK who say to contact you help would be appreciated thanks
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Elizabeth Hill (@Elizabe31007223) reported@skysports what's happened to the pictures for Catalans Dragons v Leigh game? Can hear the commentary but zip all TV pictures? Once again letting RL down!
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RugbyLeagueonTV.com (@rugbyleagueontv) reported. @SkyHelpTeam Sky Sports + blank screen on Catalans v Leigh. Not good enough. It's about time you provided a proper streaming service then this glorified red button.
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⚫ Why Always You ⚪ (@pls_do_better) reported@SargentBobo Depends In your hypothetical; does the ex-player basically run the majority of the non-pitch content for a major broadcaster like @SkySports while simultaneously cherry picking some of the WORST fans for "professional" fan content too? If yes, then probably nothing Same as @GNev2
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Joe Neal Zecca (@JoeNealZecca) reported@SkySports take the ******* camera off the poor kid
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Jakatta73🏴 ✝️ 🇬🇧 (@jakatta73) reportedI'll say it again, but the lead commentator on #SkySports football coverage is terrible. Why does he endlessly have to shout players names every game he's on when they shoot! #MANLIV
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Valar Morghulis (@DeLeTAcCTs) reported@EllisBarton @SkySportsWSL @SkySports wtf is crawley fc?
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Plata O Plomo (@DejiCNO) reportedSkySports got what they wanted with that Noni post. Piss poor organisation
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🇺🇸 Just My Opinion 🇺🇸 (@JustMyOpinions4) reported@RoyAllenFSW @AppleTV @F1 You’re not watching this properly. You need to change your feed to sky sports in the AppleTV app. 1. AppleTV 2. Formula 1 3. Go down to “Catch entire season” and pick the race. 4. Go down to “SkySports”
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Andrew Healey (@andhealey) reported@SkyHelpTeam great Sky Stream goes down and miss the end of the football. Now have “there is a technical fault. Please try again later” can you sort it out please.
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denise downham (@downhamdn) reported@jacks1973_66835 @SkySports @SkySportsRL They never seem to respond to anyone who complains on here.
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Perry Groves World (@No9PerryGroves) reported**** off @premierleague & @SkySports you bunch of vampires
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Martin Osborne (@martinozzy01) reportedStill not working @SkySports - what are we paying for exactly? It happens all the time on Plus with Rigby League. Give me my money back and stop my services. It’s not worth having - more games my arse!!
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jonathan davies (@jonno108) reported@SkyHelpTeam I changed provider from Tesco mobile to sky mobile earlier this year the reception I receive is shocking around Worcester. Can barely make phone calls! Why is it so bad?
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Steph (@StephanieYeboah) reportedErm @SkyUK is there a TELEPHONE CUSTOMER SERVICE NUMBER where I can speak to a human being??
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The Stroller (@Ad_Victoriam25) reported@BenedictSpence @HousewifePolish Blokes an absolute **** whenever he appears on SkySports. No surprises he has penned this garbage.
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Jon Braz (@JBAfc73) reported@Arsenal Absolute disgrace. @SkySports proving once again they don't give a **** about fans! Do us all a favour and get out of our sport!
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Philip Whitehurst (@Toffeewolfie) reported@misterketch @rugbyleagueontv @SkyHelpTeam It happens a lot in football... It's the streaming service that's the issue.....not the sport...
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SweetDudeUK (@SweetDudeUK69) reported@SkySports No one cares about this crap
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Eghbali the **** (@JunaidNoor68760) reported@CFCPys STOP REPORTING THIS CRAP FROM SKYSPORTS!! kaveh knows absolutely fuckall
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Daniel T (@Danixxion) reported@TouchlineX @SkySports Didn’t do **** like this for Brazil
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BLUE ASHTON (@Benno1uk) reportedSeriously @SkySports what is the point of Dermot Gallagher on Ref Watch? Utter garbage.
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Ste Wilko (@Wilko_666) reported@SkySports Not exactly something to get excited about... first time in my 30+ years of watching F1 that I haven't been interested in the races because of the awful manufactured bullshit racing that the new regs have caused. It's just terrible. I pray they sort it out ASAP
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Nick Martin (@NickMart22) reported@SkySportsRL @SkySports How many more times ate you going to provide **** service on the red button ******* awful. Blank screen with sound only. For the price you ******* charge. Sort it ******* out.