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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hove, Hammersmith, Swindon, London, City of London, Trowbridge, Edinburgh, Airdrie, Wandsworth, Holmfirth, Bristol, Biggleswade, Doncaster, Cardiff, and Glasgow.

CityProblem TypeReport Time
Hove TV 37 minutes ago
Hammersmith Internet 1 hour ago
Swindon E-mail 1 hour ago
London Internet 2 hours ago
London Internet 3 hours ago
London Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • EastStandColony
    JimtheSeal (@EastStandColony) reported

    @AFC_Gooner_Mark @SkySports GCSEs shouldn't never comes before football

  • Matt_Thomo19
    Matt Thompson (@Matt_Thomo19) reported

    @Scott_Pert @SkySports I’ll never understand why people watch this ****

  • Albertprince75
    Sir Walter Really (He Can’t / Be Arsed) (@Albertprince75) reported

    @AFC_Gooner_Mark @SkySports Never heard of re-sits?

  • LastRealMan2023
    BritishPakistani (@LastRealMan2023) reported

    @AFC_Gooner_Mark @SkySports I think it's disgusting Sky didn't buy a controlling stake in the PL and ensure every fixture worked around Mark's son's GCSE schedule. It's also disgusting the GCSEs randomly happened in May this year. Why can't they be at the same time every year? **** Sky, **** PL, **** AQA.

  • Middleditch89
    Eyesopen! (@Middleditch89) reported

    @SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible

  • SigStatsHorses
    Sig Horse Stats 🐎 (@SigStatsHorses) reported

    Finally someone on skysports calls Wan Bissaka out for being positional poor. Also that Nuno got this completely wrong. @MicahRichards

  • grrpoozi
    ☔️ (@grrpoozi) reported

    @utd_cappie @ZaidBalll @SkySports Terrible reply, expected more

  • Stevie13660001
    Stevie (@Stevie13660001) reported

    @stevo_paisley @iRuntheshow1 @SkySports I don’t support ranger ya ******. I think both sides of the old firm are a cancer on our society. Shut down both clubs and send the Celtic fans to Ireland so they can suck off the **** priests over there & send the rangers fans to England so they can suck off the **** royals.

  • AbsoluteChelsea
    Absolute Chelsea (@AbsoluteChelsea) reported

    Tosin Adarabioyo is a doubt for the FA Cup final after picking up a hamstring injury in training. He has missed the last two training sessions due to the problem. He will have a late fitness test to determine his availability. [via @SkySports]

  • ste081081
    Ste C (@ste081081) reported

    @SkySports Possibly the worst season in F1 history

  • ellakerris
    Stuart Williamson (@ellakerris) reported

    @SkySports @SkySports who ******** is this in a hamilton helmet?

  • CityBrigzy
    HB (@CityBrigzy) reported

    @AFC_Gooner_Mark @SkySports Poor lad. About to see your team on the edge of glory and souless father takes it away from him despite this could be his escape & downtime during a busy period. Shite.

  • RobEllis1183719
    Rob Ellis (@RobEllis1183719) reported

    Hey @SkyUK had no signal for weeks. Engineer confirms its a line of sight issue that is your fault and tells me to move to stream. Call and told to pay £40 for something not my fault. Been with you nearly 12 years, still have no TV as I'm not paying. Was told a manger would call

  • DJPerry999
    Pezza (@DJPerry999) reported

    Wtf is @SkySports turning in to interviewing people that have been subbed why the game is going on

  • SSethi31
    Parampreetkaur Sethi (@SSethi31) reported

    @AFC_Gooner_Mark @SkySports Good parents make painful sacrifices so casually that most people never even notice the heartbreak in it.

  • daxfullbrook
    dax fullbrook (@daxfullbrook) reported

    @SpursArmyTweets even SkySports froze it at the point of the foul saying "not in play" but Tel's leg was on the upswing. how do you not kick a ball but have upswing? now, that aside, yes, we are ****.

  • teebee_16
    tee. (@teebee_16) reported

    @ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.

  • Michael53904546
    Michael lee (@Michael53904546) reported

    @Adikastakes Honestly what did joining skysports do for @Carra23 he hates us. I use to think he would eventually make a good coach or manager and he decided to go on tv. Utter shambles the guy talks crap

  • LFC_211
    LFC211 (@LFC_211) reported

    @inHighburyN5 @AFC_Gooner_Mark @SkySports How ******** do fans not matter you muppet This guy is actively choosing to skip a home game when his team are on the verge of a title, ******* embarrassing

  • Original_Moldo
    Moldo (@Original_Moldo) reported

    @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

  • tonitompkins1
    toni tompkins (@tonitompkins1) reported

    @AFC_Gooner_Mark @SkySports Sky Sports and the FA don’t give a flying **** about the fans unfortunately. Hope your son does well in his GCSE’s 🤞🏻

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports You are just being silly now. VAR never intervened when Nygren was pushed out the penalty area with two hands against Hibs last week. There have been numerous instances of VAR not getting involved when they should have in Celtic’s favour.

  • PenelopeMcghie
    penelope mcghie (@PenelopeMcghie) reported

    @WeAreOpenreach the @SkyUK chat bot booked an engineer to sort out our sudden loss of Internet, how can we find out when an engineer will do the job? Your text message re booking had a support link but when we click it says Bad Gateway.

  • RadioRed77
    Radio Red (@RadioRed77) reported

    @ShawShot @FootyAccums I pay a lot for my sports subs, for Skysports, TNT, Prime, DAZN. Had zero issues ever with people getting the finals for free. Thought it was a good idea. You would have to be a real miserable **** to think like you do.

  • 1Chris194
    Chris (@1Chris194) reported

    @SkySports I want to see F1 like it was back in the 90s/2000s. Naturally aspirated V10s/V12s screaming out at over 15000rpm whilst throwing down over 600bhp. With drivers that are able and willing to take risks to win. Not this weak boring "racing".

  • EMSSays
    EMSsays (@EMSSays) reported

    @esquire86uk @AFC_Gooner_Mark @SkySports WTF?? Do you often think about teenagers watching porn?? Gross statement to make, gross statement to think about, gross statement to tweet. Pls refrain from commenting again. This is literally just a dad doing his best for his son who is about to sit important exams. Grow up.

  • Gooner_Bri
    Brian Parker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦💙💛 (@Gooner_Bri) reported

    @SkySports The worst era of F1...

  • Thaneofnowhere
    TechnicalChemical84 (@Thaneofnowhere) reported

    @johnryder1888 @ScotlandSky @SkySports Support Ireland.

  • Ian4cricket1
    tellingithowitis (@Ian4cricket1) reported

    @JacquiOatley @suesmith8 @SkySports You couldn’t be more wromg. She’s awful

  • carl_edwards85
    Carl Edwards (@carl_edwards85) reported

    @AFC_Gooner_Mark @SoloSion1909 @SkySports I will never understand why grown adults use words like this. The intelligence levels must be so low