Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Plymouth, Hammersmith, Batley, Halifax, Liverpool, Caerphilly, Wickford, Ilkeston, Sheffield, Newport, Dudley, Birmingham, Peterborough, and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 1 minute ago |
|
London
|
Internet | 26 minutes ago |
|
London
|
Internet | 36 minutes ago |
|
Plymouth
|
TV | 48 minutes ago |
|
Hammersmith
|
Wi-fi | 1 hour ago |
|
London
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
DenDog (@Den_Ward) reported@SkySports Cretinous bunch of **** houses.........******* tubes.
-
Ben🇬🇧🇮🇱🇺🇸 (@n_hugh3) reported@SkySports Simply expressing their right to disagree, no laws were broken or do we now live in a facist state where people have to agree and applaud everything we are told to.
-
Richard (@WaveyCapes) reported@SkySports ******* hell. Reading replies that “it’s gone on too long.” The persecution of the black community has gone on for centuries, having that highlighted for 6 months isn’t a hardship for **** sake. I’d say I hate what this country has become, sadly it’s what we’ve always been.
-
Steve George (@Baggieboy1888) reported@le_lebouf76 @SkySports It is a surprise when you consider our record out of the 92 clubs hasn’t been that bad since football was invented in 1992
-
Rich S (@richsenior96) reported@SkySports Honestly why ******** is anyone surprised by this It’s millwall
-
flynn (@fflynnnn) reported@SkySports this is ******* awful but it doesnt surprise me coz millwall fans are mainly rascist scummy pricks
-
🎗Joseph (@Joseph_C_17) reported@SkySports Good getting embarrassing now so stupid
-
Dave Mullinex (@djmully) reported@SkySports I supported BLM at the start like most did...but the incident that happened in USA has calmed down now and so should we....ok booing is not going to sound good but its a reflection of the over smothering people feel about it
-
Jake Sussex (@JakeSusLive) reported@EtherealLasagna @SkySports I dont think kneeing is gonna help the younger generation understand it more it should be a subject for youngsters to understand and also on adverts for tv for example
-
##Duggie## (@Duggmeister) reported@LFCNxsir @SkySportsNews Ban them for disagreeing with players kneeling in support of what many would deem an extremist organisation, whose members have been killing kids on the quiet in the US? Behave. I can't believe skysports are still flouting BLM shite tbh. Disgraceful
-
AndrewHJ (@itsandrewhj) reported@darrengrimes_ There is no reason, even @SkySports has dropped its support for blm, preferring Rainbow Laces. Just needs players to show guts and stop doing it. They would NOT be breaking the law 🤬
-
Alec 🐝 (@_alecr7) reported@GoldDog81122855 @SkySports Literally like 5 seconds at most before a match. If it bothers you that much, I think the problem with you is deeper rooted.
-
Bill ⚒ (@billhrpr) reportedAnyone else constantly getting “technical issue” on Sky Sports UHD. Don’t know why I pay for this ****, should just use a fire stick like everyone else @SkyHelpTeam
-
Septic (@SepticFr) reported@SkyHelpTeam my internet has been going on and off for hours now I need help
-
NathanLewis (@NathanL68388590) reported@wesser99 @Randyoooooooo @SkySports I know, it's stupid logic. If anything their reaction is the reason why it should continue happening
-
Jan Viskoper (@JanViskoper) reported@SkySports @GMB @piersmorgan Why is a sports channel get views from him? No one gives a **** what he thinks
-
Nancy Gould-Page (@NancyGouldPage) reported@SkyHelpTeam I can’t seem to find an email address so hopefully you can help me here! I cancelled my account with you a couple of months ago last payment was in October, but you’ve taken another payment in November which I need refunding. Thanks.
-
ollie🦦 (@olli3firth) reported@ACMC118 @thfc_au @SkySports shut ******** up
-
Scott 🇬🇧 (@Scotty061289) reported@BoRaTcFc @thfc_au @SkySports Oh then he loses his dummy and blocks me. Typical idiot.
-
Scott 🇬🇧 (@Scotty061289) reported@BoRaTcFc @thfc_au @SkySports I have a PhD in flagshagging. The taking a knee is linked to the orangisation that is BLM. I will never support that. Got a problem with that?
-
Shaun (@EtherealLasagna) reported@JakeSusLive @SkySports I'm wasting my time here. I can't figure out if you're just thick as pig **** or you genuinely don't understand.
-
🗣 (@Gwal13) reported@SkySports Rightly so, the fans have had enough of that ****!
-
Randy (@Randyoooooooo) reported@JohnShe67127701 @SkySports And this is why taking the knee doesn't work . They need to use other methods
-
Albino Bob the 1st (@1stAlbino) reported@SkySports 👍👍👍 brilliant from the Millwall fans . This BLM crap needs to stop !!!
-
Alec 🐝 (@_alecr7) reported@GoldDog81122855 @SkySports Literally like 5 seconds at most behind a match. If it bothers you that much, I think the problem with you is deeper rooted.
-
Cookiemonster 66 (@Davidpaulcook4) reported@BernieK_cadd @SkySports Just announced 😡carragher must be representing us,as Freddie ljungberg there ...... crazy **** 🙄
-
MarkMiller64 #KBF (@mwmiller21) reported@ajagbeadewole @Will87753646 @SkySports Idiot. You are here now because of Churchill
-
Kevin Thomas (@LFC_YNWA01) reported@SkySports The sad thing is, each of these ***** have been at home watching the same thing since the restart just waiting too ******* boo something that only proves there is an issue especially in the UK
-
BJ Yeo (@bj_yeo) reported from Yeovilton, EnglandFecking disgraceful from @SkySports half an hour build up... Green given 2 minutes, then Evra 4 minutes... Adverts... Ole 3 minutes, Moyes 1 minute, then chat about Utd. Advert... Two minutes about upcoming games .. Now crowd info. Crap.
-
Ardias (@ardias_bardane) reported@SkySports kneeling changes **** all, its an empty gesture meant to appease the twitter mob and thats it. it does NOTHING to fight discrimation.