Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (14%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Newham, Birmingham, Stanmore, Liverpool, London, Dublin, Hammersmith, Croydon, Rochester, Southwark, Nottingham, Leeds, Tonbridge, Bristol, and Milton Keynes.

City	Problem Type	Report Time
Newham	Internet	36 minutes ago
Birmingham	Wi-fi	2 hours ago
Stanmore	Wi-fi	2 hours ago
Liverpool	Wi-fi	2 hours ago
London	Internet	2 hours ago
London	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐑𝐈𝐂𝐊 𝐏𝐒𝐆 🗼 (@Rick_Malcom) reported 5 minutes ago

  @TouchlineX @SkySports PSG is not interested, stop posting ****.

• 
  Jordan Watson (@jordanwatsn) reported 11 minutes ago

  @SkySports Couldn’t understand what he said on account of peps **** down his throat.. can anyone translate?

• 
  Matt Needham (@MattNeedham10) reported 11 minutes ago

  @SkySportsDarts @SkySports He’s a horrible Little spoilt brat

• 
  Bruce Devlin (@BruceDevlin) reported 15 minutes ago

  @ParamountPlusUK @SkyHelpTeam Seems they can’t help, so as it was with your platform and on an iPhone and no option to cancel, can’t you help? There’s only a record of it via @AmazonUK with again no option to cancel.

• 
  Cherry & White Pins (@CherryWhitePins) reported 16 minutes ago

  Fancy paying my Sky bill then? Hardly ever on main channels shoved out soon as SkySports+ came out, poor quailty as always, how is it 2026 and we dont have camera angles to show all sides of tries and challenges from a Billion £ company!

• 
  haphezz (@haphezz_jr) reported 16 minutes ago

  @theMadridZone @SkySports They think we would let our guard down 😭

• 
  Richard Hammer (@SirHammerLot25) reported 19 minutes ago

  @SkySportsNews Pundits are Crap & there Paid Agency Fans are Dreadful. @SkySports has got so Bad no wonder their Ratings are at an all time Low. It’s shocking. Soccer AM with the old format would Save them but now they’re to WOKE & cowards to bring it back.

• 
  Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported 20 minutes ago

  @SkyHelpTeam cannot get into the MySky app. Is there a problem

• 
  BB (@Billywhizzles) reported 21 minutes ago

  @SkyHelpTeam Hi Sky. I'd like to make a formal complaint about the level of unprofessionalism in your overseas call centres. I've had an open request for a proof of use report for a stolen mobile and have been waiting for it for 3 months. Can you help me, please?

• 
  Royal Priesthood🇨🇦🇳🇬 (@Kingdavyd801) reported 21 minutes ago

  @SkySports A champions league and PL winner said something and a man who NEVER played in the CL is giving countering his opinion. Is this what football is relegated to? Does he know what it means to sing the CL song on Tuesday and Wednesday night? All these half baked pundits

• 
  Mike Bolger (@Mlbolger) reported 22 minutes ago

  @SkySports 2 genuine questions re Sky Sports+ 1 Does everyone’s coverage buffer and freeze from from time to time? 2 Where do they get the commentators from. They are so bad. Get players names wrong/confused once but not continually throughout?

• 
  Matthew Clough (@fieldheadrhino1) reported 26 minutes ago

  @stuartpykesport My mane problem with the coverage of @SuperLeague on @SkySports is that the technology for ss+ is lacking. Fails to load half the time & when it does it quite often will freeze & or lose the sound. The presentation of the none red button games is stale.

• 
  Merv (@MervVerm) reported 33 minutes ago

  @SkySportsDarts @SkySports You arrogant fat **** @LukeTheNuke180

• 
  𝓖𝓖 (𝓖𝓪𝓵𝔀𝓪𝔂 𝓖𝓸𝓸𝓷𝓮𝓻) (@Allergic2Spuds) reported 33 minutes ago

  @PremSportsIRL @No1shaygiven Was this Kenny Cuninghams skysports pitch ? He def has the Arsenal hate agenda down to a t.

• 
  Duncan Gray (@DuncanGray10463) reported 35 minutes ago

  @SuperLeague @Betfred @SkySports Quite sad to see how far Luke Thompson has fallen.hes now just a plodder just another gil dudson..saints had the best of him, ...only joking its very very funny to see how crap he is in a wigan shirt

• 
  David Scottish Tour Guide (@DRoss215) reported 36 minutes ago

  @SkyUK your customer service is shocking. Called today regarding house move 8 mins for automated verification eventually spoke to a "person" had to repeat every question. In addition you make it almost impossible to speak to a knowledgeable person.

• 
  Korhan Çağla | Digital Design • Creative Tech (@korhancagla) reported 43 minutes ago

  MASSIVE CENSORSHIP! 🚨 @SkySportsNews @SkySports @SkyFootball Sky Spor Turkey was suspended for posting a video exposing Galatasaray. The broadcaster acted like a mafia to shut down a legitimate news page. See the corrupt system in Turkish football! Hear our rebellion! 🇹🇷

• 
  Paul Davies (@peedee1955) reported 43 minutes ago

  @SkySports why is your backing music so ****? Get a grip.

• 
  Orejagria🔻 (@Orejagria_) reported 48 minutes ago

  @abdizo_kharim @FabrizioRonald0 @SkySports It's dog **** compared to CR7's shot

• 
  David Preston (@Crazy_DavidP) reported 49 minutes ago

  @SkyUK @SkySports @virginmedia The Streaming of the Leicester game has been ******* awful, Keeps Cutting out and we have to reload. Sort it out ffs

• 
  vinit (@raje_vinitraje) reported 53 minutes ago

  @SkyUK Just switched from years of BT/EE to save money and suffering every day for last few days. Regretting the switch. Broadband is very poor in the house now (in Aberdeen). And this is with fibre. Contacted Sky. Let’s see when they fix it.

• 
  Jenna Goodridge (@Jennagoodridge) reported 54 minutes ago

  @SkySports what a joke your commentary on Sheffield Wednesday match is. My partner is blind but loves listening to his football. 8 mins in & poor commentary on what is happening in the match. Luckily I am telling him the action as opposed to random previous club stats!

• 
  Bab'Nxumalo (@NyakubayoN) reported 54 minutes ago

  @FabrizioRonald0 @NechIssa @SkySports It had to be against my poor Arsenal 😭 the juju we have it's not leaving us soon

• 
  ATG (@AG_Quizzes) reported 56 minutes ago

  @SkySports This is a bottom of the barrel attempt at engagement farming because Sky has gone so far down hill.

• 
  Gavin D 💙💛🤍🏆❤️🤍🏆🛡️🏆🏆 (@gavsallwhite) reported 57 minutes ago

  @SkySports sort your **** service out ffs …no picture and now **** sound …#rugbyleague

• 
  Yaseen Mukadam (@yasmuk) reported 58 minutes ago

  @SkySports @JamesPearceLFC Hughes Edwards and Slot all have to go. This has been tragic, to put it mildly. Simply horrible football

• 
  rulik (@rulik228505) reported 59 minutes ago

  @Lamineishim @theMadridZone @SkySports It's an arsenal shirt you useless piece of garbage

• 
  Richard Beagley (@Richardbea33462) reported 1 hour ago

  @SkyHelpTeam you really have the worst customer service of all!!. You have taken 3x the amount you should have, I complained, you have no number, just robot live chat, then complaint form, then customer complaint team, then escalation and still no resolution. Help me cancel!

• 
  Liam Copley (@liam_copley) reported 1 hour ago

  @SkyHelpTeam your customer service is terrible

• 
  Jesse (@ogbejesse3) reported 1 hour ago

  @SkySports He is never the same player so he can go