Sky

Sky Outage Report

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 03/26/2025 11:40

March 26: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Ealing, Cricklewood, Sheffield, Stoke-on-Trent, Plymouth, Dublin, London, Wrexham, Tower Hamlets, Leyton, Glasgow, Birmingham, Bradford, Dumfries and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Wi-fi
United KingdomEaling Internet
United KingdomCricklewood Internet
United KingdomSheffield TV
United KingdomStoke-on-Trent Phone
United KingdomPlymouth TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MissNads22 MissNads22 🇱🇨 (@MissNads22) reported

    @SkyHelpTeam Already did that. It says there's an outage (since 6am) its now nearly 6pm. Do you know if this is going to be fixed?

  • delboytrotter73 chumbawumba (@delboytrotter73) reported

    Yet another so called @premierleague big game Live on @SkySports #CHEMUN boring as **** .. I'd rather stick pins in my eyes .. the passion in football has gone

  • alanwhite12332 Alan white (@alanwhite12332) reported

    @bigdaddybunce @SkySports You absolute retard that’s totally different. At least the boxer tried is the moral of the story

  • maria_littler Maria Littler (@maria_littler) reported

    @SkySports How do these referees keep getting away with such bad decisions and no consequences. Nuno criticises Mason and gets fined and yet here he is again with another shambolic performance, bloody ridiculous!!

  • davidcarley88 David Carley (@davidcarley88) reported

    @SkyHelpTeam We've done that but still experiencing problems. We really need to speak to you as we need it working for work!!

  • JB4t00n Matthew (@JB4t00n) reported

    @markmcburney @bigdaddybunce @SkySports Saying they’re a bad player, just seems wrong. I know he means in relative terms, but most players playing in top 4 teams, will be starters in any other team in the PL. Also sometimes you can just be unlucky. Plenty of good players will miss out on the England squad

  • bigdaddybunce Steve Bunce (@bigdaddybunce) reported

    @MWingless @SkySports I think you missed the point. That is what I said. Is this the Stupid Hour?

  • neilh32 neil h (@neilh32) reported

    @SkySportsPL @SkySports What a crap game !

  • aldometalman Metalman1986 (@aldometalman) reported

    @SkySportsPL @SkySports This has been awful. So called flagship game of the so called best league in the world...entertainment value has been 0.

  • Hugh_Janis__ Kepa Stan Account (@Hugh_Janis__) reported

    @SkySportsPL @SkySports Werner is awful

  • bigdaddybunce Steve Bunce (@bigdaddybunce) reported

    “If you don’t play for your country you are a bad player,” said Roy Keane on @SkySports That’s harsh, possibly true. Imagine if I said: “If you don’t win a British title you are a bad boxer.” That’s the comfort being a millionaire and an interviewer/pundit/summariser gives you!

  • ADRyde2 Alex Ryde (@ADRyde2) reported

    @Raymondo1874 @SkySportsPL @SkySports I think if Fred felt it and rolled around could have been in trouble

  • ads_pb Adam (@ads_pb) reported

    @SkySportsPL @SkySports Terrible game this. 2 small clubs.

  • LucasGChelsea Lucas (@LucasGChelsea) reported

    Nah, SkySports heavy focus on the penalty shout is absolutely disgusting. If it doesn't scream bias to you, nothing else will, especially as it was never a Man Utd free kick in the first place.

  • mcgrathto Thomas Mc Grath (@mcgrathto) reported

    @bigdaddybunce @SkySports He talks a load of shite so Di Canio and Arteta were bad players

  • beaver_ronnie Ronnie Beaver (@beaver_ronnie) reported

    What a **** game I can't believe I have wasted my Sunday afternoon on this s @SkySports sort your scheduling out and put these boring mid table clashes on on a Tuesday night FFS #CHEMUN

  • Wale_MUFC simon wale (@Wale_MUFC) reported

    **** off @SkySports. Graeme Souness saying he’s expecting contact.... take the hit then. It can’t not be a penalty because he is waiting for Greenwood to take him out. #anotherVARce

  • johnauldwebster John Webster 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnauldwebster) reported

    @bigdaddybunce @SkySports If he’s paid to talk abrasively entertaining shite, he is earning every buck. Never less than outstanding value.

  • barrywithDsauce portharcourt_oxygen (@barrywithDsauce) reported

    @SkySportsPL @SkySports From Nigeria this video is not available in our location.. this is bad.

  • Rstilts2 Rstilts (@Rstilts2) reported

    @bigdaddybunce @SkySports So is he saying that Steve Bruce at united was a bad player?

  • coleman83avfc Chris ♟♣️♦️♠️♥️🎱🎲 (@coleman83avfc) reported

    How many times do #Skysports talk these "Super Sunday" games up, only for them to be a load of ****.? Same ****, different match.

  • NMBLAKE Neil Blake 💙 (@NMBLAKE) reported

    @SkyHelpTeam So you can’t remove packages on the app, you have to ring up? Garbage!!

  • NickCatterall Nick Catterall (@NickCatterall) reported

    @athole52 @Poppie_mcfc @SkySports Geez, I think I need to go for a lie down

  • meadwright Luke Meadwright (@meadwright) reported

    @SkySportsPL @SkySports Never a pen

  • MickeyPearce17 Patrick Murray (@MickeyPearce17) reported

    @Adamgreen1981 @SkySportsPL @SkySports We are not discussing the rules . I saw the ball come off Mount 's upper arm FIRST . Watched the replay 10+ times . You don't need to slow it down either .

  • JB4t00n Matthew (@JB4t00n) reported

    @markmcburney @bigdaddybunce @SkySports Not being a top amateur is different to being a bad amateur.

  • paul_gordonh Paul Gordon (@paul_gordonh) reported

    Why on earth do Sky persist with Jimmy Floyd Hasselbaink. He is an absolutely terrible pundit. #CHEMUN #SkySports

  • RJP_2020 RJP (@RJP_2020) reported

    @bigdaddybunce @SkySports It’s also, palpably, a stupid comment. There’s a reason why Keano (as incredible a player as he was) is being paid to make inflammatory comments on the telly, rather than managing/coaching players himself.

  • davidcarley88 David Carley (@davidcarley88) reported

    @SkyHelpTeam Our internet has stopped working and we have been without internet now for about 3 hours. We've tried everything to get it back on but doesn't work.

  • aldgadgee aldgadgee (@aldgadgee) reported

    @SkySports Redknapp is a pointless pundit and a waste of a microphone hardly ever says a bad word about anyone & when he’s in the studio he goes on like he’s the presenter ask @KellyCates