Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Cardiff, Hackney, Newham, Hammersmith, Woodford Green, London, Portsmouth, Birmingham, Leeds, Plymouth, Glasgow, Prescot, Wilmslow, Canvey Island and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Cardiff |
Internet | |
| Hackney |
Internet | |
| Newham |
Internet | |
| Hammersmith |
Internet | |
| Woodford Green |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@Dazzairons) reported
@SkyHelpTeam Internet down in Hornchurch, your website saying there is no issues when there clearly is.
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TheNorfolkone 🏴
(@TheNorfolkone) reported
@MotosportJacob @SkyHelpTeam Makes you wonder why we pay so much for a inconsistent service .
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WeStandWithU
(@Teerex2) reported
@Pogit @SkyUK I remember the old sky+ used to do slow motion, bookmarks etc. Can't understand why newer sky q can't?! Crazy
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Janet Hunter
(@janethunter971) reported
from
City of Kingston upon Hull, England
@BrianBurns08 @SkySports Your a football fan, well maybe not as you support Celtic, other sports do exist in the UK you know this is a rugby league matter a much superior sport played by real men not prima Donna's 🏉🏉🏉👍
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Danny
(@genglar1) reported
@SkySports Why share something from this guy? Ad bad as the rest of em!!!!
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Paul1971EFC
(@Paul1971EFC) reported
@TheNorfolkone @SkyHelpTeam Yep, ours just gone down as well, sure the same happened last week for about 2 hours
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Joseph Hammond
(@MRJHJoseph) reported
@SkyHelpTeam Since I cannot reach any of your colleagues on phone, I was just wondering if you could help me with a particular issue. Because I’m running out of my patience with your company.
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Aaron⚒
(@Aaron35704033) reported
@SkyUK I wouldn’t bother with their so called speedy internet. Doors out so much it’s ****
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Jacob Jackson
(@MotosportJacob) reported
@TheNorfolkone @SkyHelpTeam Yep we are down as well… looks like a nationwide outage!
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Thomas Baxter
(@ThyBaxter96) reported
@TheNorfolkone @SkyHelpTeam Mines been down 30mins now has your box got a orange light where the internet is
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Ryry
(@TryTheRyRy) reported
@SkyHelpTeam Hire some night workers. Your **** goes down constantly at night.
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e.t.c
(@hahanamegobrr) reported
@SkyHelpTeam Sky Broadband internet down in Walsall area. Another late night outage. Not sure if I’m the only one effected but it’s been the second outage at this time in the last 2 weeks.
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Clarkey🖤
(@sclarkey94) reported
@SkyHelpTeam It’s not my internet but my partners and he doesn’t remember his account info, all we know is we do that let’s try and fix bullshit that never works. It fixes itself after a day or so but it’s not the point! Like right now no internet yet again!
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Luke Hurren #NoVaccinePassport
(@LukeHurrenpfc) reported
@SkySports Haven't they done enough damage to football?
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Cory Bryan
(@corybryan94) reported
@SkySports Aww poor pogba...
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afiq
(@afiqhzwn_azman) reported
@SkySports Draxler, icardi, Kipembe all seems will never get 1 minute, ever.
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Thomas Baxter
(@ThyBaxter96) reported
@SkyHelpTeam is internet down for anyone else as it’s just gone down for me and there is a orange light on my box
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Ryan Lucas
(@ryanlucas110516) reported
@SkyHelpTeam any chance of fixing this internet problem been 2 hours already
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Lavishlondoner
(@Lavishlondoner) reported
@SkyHelpTeam I see your useless service is down again..impressive
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Dominus Rikky
(@Rikkyfnr) reported
@TheNorfolkone @SkyHelpTeam yeah mine too it’s been down for 45 minutes to an hours. The middle light is orange for me. I’m guessing it’s down across the uk.
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little irish golfer
(@GolferLittle) reported
@SkySports Financial fair play what a laugh,football has gone to ****
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Dhiraj
(@DhirajHadkar) reported
@SkySports Lol couldn't be arsed the moment we sign Neves and Saúl... He is too slow n lazy for premier league
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CyberEuphoria ☃️
(@CyberEuphoria) reported
@hahanamegobrr @SkyHelpTeam Down for lots of people for the past hour :/
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Gerard O Neill
(@K3Gerard) reported
@SkyHelpTeam Broadband in downpatrick is down again since 10 pm last night.
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deborah giles
(@debsgiles1977) reported
@SkyHelpTeam Thinks he fixed issues by changing channel but nope still having problems and your monitoring my speed because it’s way lower than it should be
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Kym Spear
(@KymSpear) reported
@SkyHelpTeam help help help. No broadband since yesterday afternoon and no telephone number to get through to someone to find out why. Such and service not being able to find out why let alone get it fixed.
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Luke Evans
(@e_evol89) reported
@SkySports They don’t want him cause he’s ****
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AN RUBISH FAT AMERICAN
(@FatRubish) reported
@SkySports Why is that a problem?
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luke jones
(@luke_jones1986) reported
@SkyHelpTeam hi your internet service is down in the RM12 area. Reset router unplugged everything and also rang the phone line and that works. So need this sorted please
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Pamela
(@pamela0106) reported
@SkyHelpTeam Last night I had another issue with this recording. Missed the first quarter of the show entirely. Do you know why this is happening?