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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southampton, Southwark, Manchester, Barnet, Stirling, Newcastle upon Tyne, Erith, Greater London, Blackburn, Newton Aycliffe, Brighton, Radstock, Halifax, Dartford, and Slough.

CityProblem TypeReport Time
Southampton Internet 12 minutes ago
Southwark Internet 60 minutes ago
Manchester Wi-fi 2 hours ago
Barnet Wi-fi 2 hours ago
Stirling Phone 3 hours ago
Newcastle upon Tyne TV 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • iandraper84
    ian draper (@iandraper84) reported

    @Karinemadeirasl @SkyHelpTeam Hope you dort out your issues with #sky Karine. I believe they can be hard to deal with

  • will_clarke69
    Will (@will_clarke69) reported

    Just **** off @SkySports @EFL_Comms two good away days and you move them. Pricks.

  • Raw_bel
    Robel (@Raw_bel) reported

    @SkySports Mother ******* wants to turn the sport into a cash cow. Can we have one thing in this world that is not about making money? **** this bald fraud!

  • WilliamFor68511
    William Forester (@WilliamFor68511) reported

    @ScottBraddick @SkyHelpTeam Suspect you are too stupid to use it.

  • 1985Pete
    Pete (@1985Pete) reported

    @rustyp29 @crewealexfc @SkySports Yea I get that, but EFL is Saturday at 3pm, the blackout rule is nonsense. Show a couple of teams each Saturday rather then 8pm Thursday night. Viewing figures must be poor

  • zapaz66
    zapaz (@zapaz66) reported

    @wuds100 Who pays for skysports news these days? I rarely watch it, just when I'm flicking past. It's terrible, I'm surprised it's still going.

  • SamirMSuleyman
    Samir M. Suleymanov (@SamirMSuleyman) reported

    @centregoals @SkySports Just cancel visas to players from national teams who suport this proposal.

  • GrazaWhu
    G Man (@GrazaWhu) reported

    @KingselehSzn @SkySports What? FIFA is going to pocket $13 - 15bn from the 2026 world cup. It has the money to support grassroots football today, much better than it does. If you think a single penny of this proposed sell off will benefit the game or grassroots, I have some magic beans to sell you.

  • caledon65
    Hamish 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caledon65) reported

    @SkyUK Hello sky. Can you give me a phone number to speak to one of your humans as I’d like to buy something but it seems easier to get a phone number to complain or cancel than it is to buy a service

  • haywhyy09
    AFC_Haywhy09 (@haywhyy09) reported

    I really hope this new rule of giving a corner kick when a goalkeeper delays to kick the ball out won’t get scrapped out when Arsenal starts using it to score from corners. Because it will surely happen. Complaints will come, hatėrs like Carragher, Evra and Neville will sit down on Skysports to analyze how it’s wrong to give Arsenal a corner kick because a goalkeeper delayed to kick the ball out. Anyways, we are observing….

  • SamuelJ72317235
    Samuel James (@SamuelJ72317235) reported

    @snookerfan123 @MillwallDan85 @SkySports Respect mate 👍. We did come down twice midweek because the electric went out, lol.

  • WilliamFor68511
    William Forester (@WilliamFor68511) reported

    @ScottBraddick @SkyHelpTeam My goodness *******. So you are technically incompetent so what, you have stupid social ideas too. Don’t worry, you are SOMEBODY.

  • Tessek1983
    Tessek (@Tessek1983) reported

    @SkyUK Is this meant to sell a product or service to me or put me right ******** off?

  • Hoops9Linda
    Linda Fitzgerald (@Hoops9Linda) reported

    @razorkev69 @SkySports The journey home from the London Stadium is bad at anytime. On a Friday night, it will be awful. It would be nice to have a London Derby at 3pm on a Saturday for a change too.

  • redpauljr
    Paul 🔴⚪️⚫️ (@redpauljr) reported

    @Lipsy198 @SkySports My thoughts exactly. Argentina are the useful idiot.

  • uniquedemi2030
    DemiCFC (@uniquedemi2030) reported

    @Blue_Footy @ghostgoal @SkySports If we get it right, we have a good opportunity to win the league. It has never been even this open in a while. So many changes in the league. Arsenal are not dominating enough.

  • garri1900
    Garri (@garri1900) reported

    @SkySports What for? Revenue is crazy!! World cup was the most profitable ever! Tickets were crazy expensive! And yet you are short on cash? *******!

  • DoctorABC99
    Sr.Carangueijo (@DoctorABC99) reported

    @SkySports MORE COMMERCIAL?? This mfker is crazy, this US cup they had to invent the ******* hydration break just to sell more commercial breaks. **** this idiot

  • xHuGhES1
    Hughes (@xHuGhES1) reported

    @FindThePassTTV @SkyUK Don’t forget to cancel

  • Denoxyl
    Denislov Lietnev (@Denoxyl) reported

    @SkySports Football is now more exposed to outside influence on the pitch to fix matches

  • Scotland2Philly
    The Yeti 🇬🇧 (@Scotland2Philly) reported

    @RangersFC @martin_william @SkySports Just win. Nah **** that. Hammer them

  • AaronLinstead
    WatchAaron (@AaronLinstead) reported

    Has anyone else been having really bad customer service from @SkyUK in the last few months? They’ve given me mixed information, false advertisement on their products and their specialists aren’t helpful at all. My Dads had issues recently too - wrong info, no applying deals etc.

  • 23_Cardy
    reDAs radIATOR (@23_Cardy) reported

    @swfc As ever **** the @EFL and **** @SkySports Football should be for the fans and the local community and economy at 3pm on Saturdays We dont want your stupid fixtures to suit your greed

  • Blokeonabike2
    Blokeonabike (@Blokeonabike2) reported

    @SkySports He sounds like @MarkDrakeford kicking off a “consultation process” for 20mph zones - we had one in north Cardiff for 12 months before the rest of wales. The corrupt *** never knocked on my door or sent any consultative document to me🤬 It’s about money & power. Always🤬🤬

  • 1Coys69
    Just Adam 👍 (@1Coys69) reported

    I am 4 months into a sky puck subscription. On account I never get to finish watching a program because I get kicked off or get told the program is loading and is laggy to xxck. It's useless. Can I cancel my subscription. It's like I'm using AOL dial up to connect. @SkyHelpTeam

  • MarketKingAlex
    King-Alex (@MarketKingAlex) reported

    @SkySports **** this guy. I don’t want to watch a World Cup match with ads every 3 mins like they do in the NFL.

  • Paul_Coull87
    Paul 🐑 (@Paul_Coull87) reported

    @SkySports Its not his game to sell, stupid baldy ******

  • n0tlukadoncic
    not Luka Doncic (@n0tlukadoncic) reported

    @SkySports this ******** needs to shut ******** up

  • ocelott93
    Atomic Boy 🔴⚫️ (@ocelott93) reported

    @rocaroca04 @SkySports Theres never enough for these greedy *****. Even if they earned another $100 billion, the ‘shareholders’ will be asking for what’s next.

  • Vigilante_1999
    Vigilante (@Vigilante_1999) reported

    @TouchmineX @SkySports Good. They gotta go scorched earth on this bald piece of ****.