Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Glasgow, Liverpool, Hove, Brighton, Yeovil, Wigan, Wembley, Erith, Plymouth, Spalding, Stevenston, Newcastle upon Tyne, Newham, Northolt, and London.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 30 minutes ago |
|
|
Wi-fi | 38 minutes ago |
|
|
TV | 1 hour ago |
|
|
Internet | 2 hours ago |
|
|
Phone | 4 hours ago |
|
|
Phone | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Rossredunited (@Rossredunited1) reported@Rgreatnesscoli @MichaelBensonn @SkySports It wasn't a hard push don't be stupid
-
33rd Blakk Glass (@JMTheBlue) reported@SG_EFC @SkySports Would never do this the other way around
-
Carly Punter (@misscarlymay27) reported@SkyUK the internet has been temperamental all over the weekend and today no connection. Help. In the DA14 area. Makes it impossible to work from home
-
Umidude (@umidude) reported@SkyUK Shoddy behaviour by your high street sellers. OAP mother-in-law needed to sort out her contract and get a Sky Q box. Contract changed and also signed her up for unwanted Sky Mobile account and no Sky Q box. Was done Thursday. Can we cancel the lot?
-
Connall (@19chh95) reported@Green_Yamo @SkySports 1/3 or so attempted. Everton had 17% possession so I’ll wager he didn’t have much of the ball. Idiot.
-
Kelechi (@The7thGeneral) reported@Plettigoal @SkySports Those other deciders are the problems United is having
-
Justiceinf1 (@justiceinf11) reported@SkySports There is so much **** constantly coming out of red bull maybe they should get a toilet roll sponsor on board.
-
ggg (@glucas166) reported@SkyHelpTeam Yes I phoned them up this morning yhe matter is being dealt with open reach has the job still for some reason it wasn't done your colleague gave me a ref number so no help needed now thank you.
-
Saul (@ChefBoiOrtiz316) reported@MichaelBensonn @SkySports Whyte is making himself look bad w all of the excuses after the fight, but I believe it’s his fault he got KOd for getting hit w the same punch that had KOd him twice before. He had only landed 29 punches up to that point n was gonna lose either way Just accept the L n move on.
-
James Gavin (@JamesGa90280051) reported@Plettigoal @SkySports Ten hag want him ralf wants him thats what utd should do ,don't start a new regime with the same crap you have done to other managers football people make the decisions commercial people do what your good at thats what all utd fans want listen to them for a change
-
James Harrison (@James201185) reported@SkyHelpTeam when will the #SkyGlass issues be resolved? Why did you bring something out before it was ready?
-
Richard Hyland 🇺🇦🇬🇧 (@richardhyland) reported@SkyHelpTeam it was offline for a few hours overnight, down detector also appeared to show the same. It's back now
-
Richard Duffett (@DuffettRichard) reported@MichaelBensonn @SkySports Lost a bit of respect for Whyte, the truth is he never got going. This sounds like sour grapes and reminiscent of when Haye complained about a toe injury against Klitschko
-
Matt (@matthewjhi91) reported@SkyHelpTeam will I have to revert to a set up like the attached picture and stream a pay per view event through a laptop to my sky glass tv or will you have sorted the issue out and offer your actual service ready for the Anthony Joshua fight in July?
-
Jason sayers (@Jason21Sayers) reported@SkyHelpTeam I have just been text to say send back my sky equipment even though I signed up for a new deal three weeks ago cannot find anywhere on your website to email Ash for your random questions which is rubbish. Can somebody help please
-
cai williams (@Caiwilliams22) reported@SkySports Leave him alone asking him stupid questions when he’s still got games left for Ajax
-
Midas-Touch (@_midasTouch_) reported@MUFCDEVIL8 @Plettigoal @SkySports United fans are sheeps, they will believe anything. This is a fraud journalist who’s never gotten anything right and only print rumor articles.
-
Ashlyn #BLM (@Ashlynnnoxox) reported@SkyHelpTeam I’d like to cancel my skyHD off my package as it’s not in contract
-
Matt 🏴 ⚽️ (@MWINGS82) reported@SkyHelpTeam Hello, why is there not an option to cancel my Sky TV on your website?
-
Petesaardvark (@petesaardvark) reported@SkySports Worst manager ever
-
Stanley (@stanleywilder21) reported@SkySports Why were journalists complaining about his English a couple months ago? It’s way better than Van Gaals was and I don’t remember that ever being an issue
-
@Toontruth (@Toontruth1) reported@MichaelBensonn @SkySports Would help if Whyte had actually laid a glove on Fury...Whyte was totally out of his league, and now is a sore loser
-
bruh (@xSkyyyDev) reported@SkyHelpTeam no that literally never works ever
-
Ash Skelton (@ashskelton93) reported@SkyHelpTeam had an Openreach engineer out last week to fix broadband issue and they installed a new MK4 master socket. Ever since then our speeds have dropped from an average of 71mbs to around 57mbs (service checker). Can’t seem to find a way to get in touch with someone.
-
Tracey (@Larry_bo123) reported@SkyHelpTeam hi. To cancel my tv/broadcontract do I give notice 31 days before contract is up or on the last day?
-
Matty Youngs (@Youngsy1986) reported@SkyHelpTeam Take a hammer to the router my Wi-Fi is terrible
-
Sir Mike ⭐️⭐️ 🇺🇦 (@mikenield) reportedReally enjoyed Palace v Leeds last night even though it was 0-0. The main reason was not having some fan boy screaming down a microphone. @SkySports really need to think about their customers, not their favourite team.
-
Phil Southall-Chell (@philchell) reported@SkyHelpTeam hi, my broadband has been down since Friday, a car has crashed into the open reach box near my street yet we’ve had no communication explaining what is going on?
-
Adam (@Adam_PVFC) reported@SkySports If he gets 2 points from the city game I’ll support Leeds for the rest of my life
-
Stevie H (@_stevieh1978) reported@MichaelBensonn @SkySports Of course he does….I’d be pushing for another £10 million for throwing half a dozen punches over a few rounds. He’ll never get another purse like that against any other fighter.