Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (15%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Weston-super-Mare, London, Hammersmith, York, Burton upon Trent, Saundersfoot, Manchester, Hounslow, Croydon, Crawley, Glasgow, Birmingham, Leeds, Ilford, and Wrexham.

City	Problem Type	Report Time
Weston-super-Mare	TV	28 minutes ago
London	Total Blackout	58 minutes ago
Hammersmith	Internet	4 hours ago
York	Internet	4 hours ago
Burton upon Trent	Internet	5 hours ago
London	Internet	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SweetDudeUK (@SweetDudeUK69) reported 2 minutes ago

  @SkySports The crap era continues

• 
  Deano (@DeanrOliver) reported 2 minutes ago

  The stupid questions this woman asks @SkySports when interviewing managers

• 
  Aman (@amanskhela) reported 2 minutes ago

  @Arsenal Honestly **** @SkySports at this point. Potential title decider on a work night is disgraceful.

• 
  Kris Johnson (@Kris_Johnson1) reported 3 minutes ago

  @SkySports #skysports Don't ever do that again you hoofwanking bunglecunts !! Midmatch interview !?? Wtf are you doing ?? Stop with your **** !!

• 
  John Dunwell (@JohnRDunwell) reported 3 minutes ago

  @SkySportsRL @SkySports here we go again! Sound but no picture on Catalans match. Bloody useless service from Sky 🤬😡

• 
  Wayne (@waynesmith19881) reported 4 minutes ago

  @SkyHelpTeam Wankers looking for a way not to help customers

• 
  Kevin whalen (@Kev_MCMLXX) reported 4 minutes ago

  @Nufc2Everything You’ll have to cancel your skysports subscription and watch something else.

• 
  Velobet ScotFootball (@Velo_Scotland) reported 7 minutes ago

  @spfl @SkySports Hearts and Rangers making a right meal of it, and Celtic lurking like a bad hangover. 12 noon kicks, because apparently nobody trusts them with a proper slot.

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 8 minutes ago

  @TheLobbyGobbler @SkySports Watched it on Fox 502, never skipped a beat even though they use the Sky stream.

• 
  EMK (@EoghainMK) reported 10 minutes ago

  @spfl @SkySports Hearts are not my team.However like so many Scottish football fans it would be amazing to see a small side triumphing against the sides with huge money.Never thought this could or would happen ever again.

• 
  Stuart Deacons (@StuartdDeacons) reported 11 minutes ago

  Sky streaming all L1 final day fixtures on Saturday. Seems only a matter of time before the 3pm blackout is scrapped. Personally that’s good for someone like me who does few away games now. #afcw #skysports #efl

• 
  Keith Ratcliffe (@misterketch) reported 11 minutes ago

  @rugbyleagueontv @SkyHelpTeam Wouldn't happen on football. Utter piss take of a service.

• 
  Steph (@StephanieYeboah) reported 12 minutes ago

  Erm @SkyUK is there a TELEPHONE CUSTOMER SERVICE NUMBER where I can speak to a human being??

• 
  nosmh (@nosmh) reported 13 minutes ago

  @RoyAllenFSW @AppleTV @F1 They have no clue what they are doing. Meanwhile they also cannot seem to figure out their HDR10+ encoding, so I watched the SkySports feed (on AppleTV) instead of their broadcast and was quite happy. Well, other than being disappointed they ran the feed in a much lower resolution than their main broadcast.

• 
  Wayne (@waynesmith19881) reported 15 minutes ago

  @SkyHelpTeam @DavidHardma1 Why don’t use just help the man you pack of ***** instead of sending him in circles useless people

• 
  Ed AFC (@afc_ed) reported 16 minutes ago

  Spreads his legs for the company most responsible for destroying the experience of travelling fans. Horrible mercenary. Will SkySports keep you on as Neville’s fluffer once City are no longer relevant?

• 
  Shapter 💙 (@shapter1234) reported 19 minutes ago

  @SkySports **** off with ‘fanalysis’ or ‘baller league’ , no self respecting football fan has one iota of interest in any of this **** #skysports #football #premierleague

• 
  kelefc79 (@kelefc79) reported 20 minutes ago

  @Everton at home @SkySports obsessed with city. And showing only them. **** them off everton. Get them out the stadium

• 
  Joe Neal Zecca (@JoeNealZecca) reported 27 minutes ago

  @SkySports take the ******* camera off the poor kid

• 
  Riwaz Gyawalii (@riwazhazard) reported 28 minutes ago

  @Chels_HQ @SkySports broken and soon to be dead

• 
  Philip Whitehurst (@Toffeewolfie) reported 30 minutes ago

  @misterketch @rugbyleagueontv @SkyHelpTeam It happens a lot in football... It's the streaming service that's the issue.....not the sport...

• 
  Amy Ingram (@Amy_ingramm) reported 34 minutes ago

  @NOWHelpTeam @SkySportsPL @SkySports please sort out the quality on Sky Sports on NowTV. Loosing the camera/ audio and we are paying for this service every month. Its ****

• 
  . (@mufcsp) reported 34 minutes ago

  @TheFootyFeed How do @SkySports pay someone who spits in a young girls face, it sends a wrong message, and he's a terrible bitter biased pundit

• 
  lowfieldsloonypen (@lowfieldspen4) reported 35 minutes ago

  @SkySports robbing pensioners, my mother clicked on a sky sports offer. Free for a four weeks and then 20 a month for 6 months and the thieves are taking 38 a month immediately?! On all morning with an Indian call centre who say the offer never existed!!! She has an email you 🤡s

• 
  1. FC Köln Fan (@EHDMJU) reported 42 minutes ago

  @spfl @SkySports Supposed to be an away game but all the Hibs fans have turned up wearing green to support Celtic? Disgusting.

• 
  Ibrahim (@ibrxhim2) reported 43 minutes ago

  @TouchlineX @SkySports If Mbappe was like Ronaldo vini would likely happily play the role of 2nd man and support him like benzema did for Ronaldo, but he’s not and never will be…

• 
  🩵🐝am🌷sterritt💛🤙hello gbye (@unluckiest66six) reported 46 minutes ago

  @BillyIdol @hulu @SkyUK New World order is a severe crime group .You know just follow Priscilla Presley and her constant nonsense. And circle G ranch- but it is really a dumbass G from Coxsackie New York 17-year-old sinning creep also known as sociopath. And if you want my help with that well hell....🆓

• 
  Bruce Bogtrotter (@MUFC_LEE_89) reported 47 minutes ago

  @UtdVault How skysports never sacked him for this is beyond me

• 
  ⚫ Why Always You ⚪ (@pls_do_better) reported 57 minutes ago

  @SargentBobo Depends In your hypothetical; does the ex-player basically run the majority of the non-pitch content for a major broadcaster like @SkySports while simultaneously cherry picking some of the WORST fans for "professional" fan content too? If yes, then probably nothing Same as @GNev2

• 
  Rory (@FishnChips1235) reported 1 hour ago

  @nffckez @SkySports @SkySportsPL Nothing wrong with this. Don’t see the issue