Sky

Sky Outage Report

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 02/04/2026 20:45

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Cardiff, Harringay, Hounslow, Ipswich, Hackney, Halifax, Nottingham, Blakelaw, Porth, Dewsbury, Norwich, Newport and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomHarringay Internet
United KingdomHounslow Wi-fi
United KingdomIpswich TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew_Glass_ Matthew Glass (@Matthew_Glass_) reported

    @SkyHelpTeam @wrightynic @SkyHelpTeam stop just replying to all the people in Bedfordshire either saying no issues reported or run the check. There clearly an issue...

  • JordanLukas_ Jordan Lukas (@JordanLukas_) reported

    @MCooper26 @SkyHelpTeam Thank you Mark, shame Sky treat their customers like something on the bottom of their shoes.

  • ChrisBart0n 🔰Chris Barton🐤 (@ChrisBart0n) reported

    No prizes for guessing who this @SkySports idiot supports!??? #reavnor #ncfc

  • RMark31 Ryan Mark31 (@RMark31) reported

    @SkyUK sort your **** internet out. You made me lose 3 games of fifa cos of a dc. Sort it out !!

  • ClanDucks Duck (@ClanDucks) reported

    @SkyHelpTeam our satellite signal is out again. It’s basically every day now. Is there an ongoing issue?

  • AhijadoAlma Alma Ahijado-Alvarez (@AhijadoAlma) reported

    Hey @SkyUK, constant broadband failures, affecting work and can't even get through to a human being on your contact number. Second Tweet on the matter, still waiting for a solution. Please DM asap!!!

  • 172B33 172B (@172B33) reported

    @primevideosport @PrimeVideo Liverpool vs Tottenham is down! This does not happen in @SkySports

  • BeansJust Just Selling Beans (@BeansJust) reported

    And there goes @primevideosport - after a cracking Leeds game, nothing working on the live streams ahead of #LIVTOT . Never happens with proper broadcasters @BBCSport or @SkySports

  • Coleman86 Paul Coleman (@Coleman86) reported

    Didn’t see the last 25 mins thanks to my @SkyUK broadband going down. Main thing is we didn’t lose......

  • cjgreen27190 Chris ⎊ (@cjgreen27190) reported

    307mb download and 58mb upload, and @primevideouk still cuts out and buffers whist watching the football. Hasn't changed, last year you had the same issues. Stop ruining the game give it back to @btsport or @SkySports FFS!

  • gompstomp78 Antoni Gostomski (@gompstomp78) reported

    My Sky Broadband is down... internet light is orange and I don’t know what to do. Anyone about to help? @SkyHelpTeam @SkyUK

  • feeFahifofum FΔHI 🦇 (@feeFahifofum) reported

    @SkyHelpTeam @sh4nej88 there's a ******* issue. We are telling you there is

  • MDowson954 Martyn Dowson (@MDowson954) reported

    @SkyHelpTeam Expect a phone call tomorrow. Being slow is just the start. Can’t wait for @virginmedia to be installed in my area

  • sh4nej88 shane jaconelli (@sh4nej88) reported

    @SkyHelpTeam It's saying theres an outage in my area! Funny that.

  • wrightynic Nicola Wright (@wrightynic) reported

    @SkyHelpTeam Tried that, first I was told there were no problems then there was an outage and get stuck in a loop having to keep logging into my account.

  • khalidhafeez9 khalid hafeez (@khalidhafeez9) reported

    @SkyUK it looks like sky have problems every day I have to reset it and recordings have parts missing. Thinking of leaving after 21 years

  • jamesdietz86 James Dietz (@jamesdietz86) reported

    @skysports tell that idiot doing the Boro commentary we’re not the Riversiders. Tit

  • rkillickcalver Rachel Killick (@rkillickcalver) reported

    @OpenreachHelp we’ve waited since 29th November and still no internet. @SkyUK blame this on you connecting us and say we have to wait for an update on 18th. Terrible customer service!!!

  • hannahforest Hannah Forest 🔴⚪️⚽️ (@hannahforest) reported

    @Coleman86 @jamesparker123 @SkyHelpTeam Sky service check says Bedford has outage and engineers are working on it.

  • gpehatter hattergray (@gpehatter) reported

    @gompstomp78 @SkyHelpTeam @SkyUK Mine was down for 45 mins. Turned everything off for 2 mins and all back on 🤞🤞

  • gunner_Frodo Peter (@gunner_Frodo) reported

    @SkyHelpTeam hi sky, broadband down for almost an hour. Finally back on after multiple restarts but getting 1mbps download with sky fibre. Upload test results seem fine. Have run all diagnostics and apparently my connection is fine.

  • wheeliesaz Sarah (@wheeliesaz) reported

    @SkyUK whats the point of your service checker if it tells you there are no problems in the area, when there blatantly is and a quick search showed it was not just an individual issue but town wide? #bedford #wifidown

  • AlexLarke Larkey Larke (@AlexLarke) reported

    Evening @SkyUK. I’m out of contract and @virginmedia are treating me like crap despite being with them for more than 8 years. What can you do for me?

  • littlelearnerMK Little Learners Milton Keynes & Bedford (@littlelearnerMK) reported

    @SkyHelpTeam WiFi down in Bedfordshire!!

  • wheeliesaz Sarah (@wheeliesaz) reported

    @SkyHelpTeam That was my point, it showed no issues when there was! No point in that service if not kept up to date. I had to find out it wasn't just my Internet through third party websites

  • Matthew_Glass_ Matthew Glass (@Matthew_Glass_) reported

    @SkyHelpTeam @oliv3rhilton @SkyHelpTeam so if you know there’s problems in Bedfordshire, why does your website say there are no known problems?

  • CherubPie Dawn Thomas (@CherubPie) reported

    @SkyHelpTeam Nothing. Basically as per usual, your 'customer' service excels again. NOT. I allegedly have a 'manager' calling me at 6pm GMT (1800 for clarity) tomorrow. Let's see. And you don't have an email address for complaints? In 2020? REALLY?

  • Phelanbrian Brian Phelan (@Phelanbrian) reported

    @SkyUK why are your speeds so@terrible right now in #cork getting speeds of 20mb when I’m paying for 120!! @comreg you need to police actual output instead of high filuting empty promises

  • GaryAFC8 Gary Pearce (@GaryAFC8) reported

    @primevideosport **** off out of football. No where near @SkySports

  • OfficalDB David Burden (@OfficalDB) reported

    Why is the game on Amazon Prime?!! I pay a **** load for @SkySports and @btsport and its on Amazon! Total joke