Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (19%)
• TV (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Skelmersdale, Barrow in Furness, Luton, Northolt, Dublin, Bristol, Harringay, Hackney, Hunstanton, Gerrards Cross, Walsall, Derby, Blackburn, London, and Glasgow.

City	Problem Type	Report Time
Southwark	Wi-fi	3 minutes ago
Skelmersdale	TV	53 minutes ago
Barrow in Furness	TV	1 hour ago
Luton	Internet	2 hours ago
Northolt	Wi-fi	2 hours ago
Dublin	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sami-Petteri "Netter Mizuno" (@NetterMizuno) reported 8 minutes ago

  @CadillacF1News_ @SkySport SkySports is biased and never has given Bottas any credit, ever. I wish SkySports would stop being the main distributor for f1. I would start watching F1 again.

• 
  CJ_SWFC (@CSwfc53610) reported 8 minutes ago

  @SkyUK @skytv is absolutely appalling! The customer service is rubbish, after speaking to someone who struggled to understand me, I ask to be put through to the UK and was refused. 14 years and Platinum VIP for what it's worth. Might well be time to leave! #rubbish

• 
  Mike Sheppard (@prmikes) reported 9 minutes ago

  I enjoy the darts on @SkySports but the commentators are awful

• 
  Kwadwo Adom (@kwadwo_Adom95) reported 10 minutes ago

  @MamaHills8 His radio signal doesn't cross Nsawam but behaves like he's on skysports or something

• 
  Andrew Skinner (@andrewsk1nner) reported 11 minutes ago

  @SkyUK you really need to sort your act out where it comes to customer service. 27 years and treated absolutely disgustingly, phone staff are shocking and I’ve spoken to double digit numbers of them. What’s the exec complaint process please??

• 
  callum (@Callum___Moran) reported 12 minutes ago

  @SkySports Sat down for 120 minutes. Nothing to be proud of

• 
  JA-THFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿 #ENICFCUKOFFCNUTS (@TheLocalYidiot) reported 12 minutes ago

  What’s this crap 5-A-Side football all about on @SkySports It’s proper shite

• 
  Curry Flurry 👨🏽‍🍳👨🏽‍🍳 (@samdubs0) reported 15 minutes ago

  @SkySports Never understood penalties being called a lottery, it’s just not factual.

• 
  Admiral Zhao✨️ (@vashti403) reported 19 minutes ago

  @ferrierhanslipN @SkySports He's been poor No he didn't

• 
  Football (@_kellyUnited) reported 20 minutes ago

  @damian_iwuoha @SkySports I don't know what you all think but £25M on him isn't a bad deal

• 
  Technicslover (@technicslover) reported 23 minutes ago

  @RAPAP2021 @SkyHelpTeam They're all as bad as each other as you'll soon find out.

• 
  James (@JustJamesOh) reported 24 minutes ago

  How this chaps getting so much airtime on TalkSport and SkySports, I’ll never know?!? It’s not entertaining and even worse, it’s just opening him up to so much attention and abuse!! It’s not healthy or funny and to be quite honest, it’s just cheap modern day bollocks.

• 
  Richard Bennison (@RichardBennison) reported 24 minutes ago

  @SkySports Well that clears it up why he’s been crap for a while

• 
  Robbo (@sloprobson) reported 24 minutes ago

  @SkySports Our country is well known for bigging teenagers up so we can knock them down. I was a cocky prick in my late teens because t I didn't have to take the sh*t he takes just cos he has a talent and has worked his arse off. Cut the lad some slack ffs

• 
  John Anthony Foster (@JohnZagreus2) reported 27 minutes ago

  @SkyHelpTeam why does sky stream both on glass and puck keep changing resolution this is annoying

• 
  Ky Smith (@KySmith12345) reported 32 minutes ago

  @SkyUK I’m majorly dissatisfied with the service sky is giving us! I went away last week and got no signal or 4/5g anywhere at all I was unable to contact anyone unless I connected to a local WiFi which was hard to find, it’s ridiculous how bad it is, what am I paying for?

• 
  ⚫ Why Always You ⚪ (@pls_do_better) reported 35 minutes ago

  @JasonJames_73 It would be good if they could figure it out, because remember it's Sky's billions that help fund the league. Personally. I just want someone else to bid for the games. Amazon. Netflix. As @SkySports have nothing else. They are complacent. They don't care about fans. Bin them.

• 
  Razvan (@Razvan930) reported 36 minutes ago

  @AbsoluteChelsea @SkySports Accepting responsibility, would mean the sporting directors would have been sacked and Eghbali would step down. This nothing but a PR slap on wrist, while they will somehow receive bigger bonuses.

• 
  Gingermonkey (@Gingermonkey3) reported 44 minutes ago

  @SkySports ******* looks likes he going to a wake

• 
  SaJosh (@fiyinjayy) reported 46 minutes ago

  @BBCNews Your publications now closely mirror the sun and skysports clickbaiting style. You used to be respected you pieces of ****. Absolute crap reporting. Where was this last year? **** off!!!!!

• 
  LEON BARBER (@leonbarber4) reported 47 minutes ago

  @mgsevs @SkySports That kind of thing never normally bothers me but it was blindingly obvious these times

• 
  Crocidolite (@Crocidolite11) reported 48 minutes ago

  I’ve just been informed by @skytv my bill is going up to £128. Don’t worry though, we can offer you a deal for £107. My reply. Put in my 31-day notice I’ll phone back in 31 days as a new customer using my middle name. This way I’ll only pay half the price. 19 years @SkyHelpTeam

• 
  andrew (@andcot) reported 52 minutes ago

  @richard03875220 @andygoon63 @SkySports Which should’ve been on for the ones who never got to the game

• 
  S.E.F 🪶 (@Marshillo_) reported 52 minutes ago

  @Scamzel He wasn't that much of a consumate professional if he got kicked out of the club for being unprofessional and has never been back at the club since he left, unless on Skysports punditry duties. Wayne Rooney was a consumate professional, and he won more titles at United than Roy. Still the club's highest goalscorer to date. He doesn't go about running his mouth because of that, and you will struggle to find a single United fan dissing him.

• 
  ᑕ'ᘔᗩᖇO (@OpiraTile) reported 53 minutes ago

  @SkySports As a united fan I deeply feel bad for Arteta, he's been really consistent and down to earth. Great personality👌

• 
  DenseCraft (@DenseCraft) reported 53 minutes ago

  @GoonerGirl1969 @SkySports Because you cheated a title and nobody gives a ****.

• 
  Ankit (@AT_BS7) reported 58 minutes ago

  @LFC_Sam__ The issue here is that the Premier league and skysports channel have provided the full title celebration video. You will now go back to the Hodgson days unless you spend another 500M.

• 
  Matt Young (@mattewhy) reported 59 minutes ago

  @juvenewslive @SkySports So dumb. Find out who these fans are and never let them in again.

• 
  Jonno (@therealbigjonno) reported 59 minutes ago

  @SkySports That’ll go down well in Catalonia.

• 
  Sean Hurl (@tottnamtifosi61) reported 1 hour ago

  @SirPeter64 @BazettTony88772 @SkySports That close season Big Pat spoke to my Dad at Heathrow, both of them from North of Ireland & he said he wanted to stay but his contract was up. The club made a derisory offer and so he left on a free. We have always been cursed with crap owners.