Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Ilkeston, Manchester, Birmingham, Paisley, Caterham, Gillingham, Glasgow, Huddersfield, Wembley, Oldbury, Uxbridge, Southwark, Normanton, and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 6 hours ago |
|
Ilkeston
|
Internet | 8 hours ago |
|
Manchester
|
Internet | 8 hours ago |
|
Birmingham
|
Total Blackout | 8 hours ago |
|
Paisley
|
Internet | 8 hours ago |
|
Caterham
|
Total Blackout | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🌸🦋 Iola 🦋🌸 (@InJDWeStan) reported@DanielGMcLeod @SkyHelpTeam I wouldn't recommend Dan 🙈 lots of people have bad reviews 🙈 and you can't even get all the channels
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penny ross 💙 (@pennyross66) reported@ltbrsc @SkyHelpTeam Our Sky is down too BT51
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James Gibbs (@theboygibbo) reported@futter_mark @SkyUK @TalkTalk I hope things work out well for you naturally, however Talk Talk were dreadful for me. Absolute shocking service then charge you fees for cancelling despite their service not being up to scratch and then refusing to back down. Resulted in stain on my credit. Scumbags
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Lidia Guerra (@LidiaGuerra27) reported@SkyHelpTeam Internet down in Finsbury Park / Nags Head area sicne this morning. FTP cabinet smashed on Seven Sisters Rd N7 since Sunday. Any news about repairs? thanks
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Daniel Down (@dpdown) reported@SkyHelpTeam Broadband outage for hours in Clapham. Any update on when we will be back online? Trying to wfh!
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Paul Reynolds (@elnino1980) reported@SkyHelpTeam are use having connection issues around Widnes area I work from home and have lost connection on a number of occasions and it’s really frustrating!!
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Olivia (@omcelhatton) reported@pennyross66 @ltbrsc @SkyHelpTeam Me too broadband is down BT51 Coleraine
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gareth (@gareth111191) reported@SkyHelpTeam is there an outage on sky internet in bt536pg
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Gerard Bogherd (@GARP1967) reported@SkySportsNews This is a NON-STORY. Can’t believe the crap emanating from SkySports lately. Was going to get my subscription back up & running for end of the season but decided you can stick it up your ****.
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Zara Cullen (@ZaraCullen87) reported@SkyHelpTeam So yet another issue to add to sky glass! What with not getting my region for the weather i now cannot watch anything in my playlist thats on the itv hub! any ideas when this will all be sorted??
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Liz Leech (@loopyleech) reported@SkyHelpTeam we are adding a Wi-Fi camera to our Wi-Fi but it’s saying it’s the wrong password even though it is correct, could this be a problem with our router? Everything else is working using the existing password
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Chak (@VeTooSZN) reported@SkyHelpTeam It’s not letting me do it because I have no Wi-Fi and my 4G has no signal so can’t really say to be honest
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Alana Wilson (@AlanaWi94247286) reported@SkyUK I have been a customer for 13 years and I have just found out the policy I was told I needed (sky protect) I have not needed for the past 2 years. This insurance is not needed if a customer has sky q so you have had £500 for an insurance that was not needed and ...
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D (@fece247) reported@SkyHelpTeam my wifi has been so bad for the last 4 days. What is going on.
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Megan (@meganwillders1) reported@SkyHelpTeam I was cut off yesterday, I’ve brought my bill up to date and reset up a direct debit but I’m still disconnected, I cannot make outbound calls, can you help at all?
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Kevin (@KezzEu) reported@VeTooSZN @SkyHelpTeam Aye this sky Wifi is ******* **** I'm changing to BT first chance i get sick of this **** like
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Kam☘️ (@KAMMY__99) reported@doramaryheal @SkySports Jesus wept if there’s been good progress then lord knows how bad it was before. How can you watch just poor football unless it’s like your family or friend. Surely just supporting or watching the mens equivalent team is the obvious thing to do?
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David Oladele (@alwaysonebetter) reported@CFCPys @SkySportsNews @SkySports Making profits is not wrong. We should not expect ppl to buy Chelsea without a care for making money. Instead it's how that money is made and whether it infringes on success. I do not want Boehly bcoz his mechanism is risky and may not only stop success but also **** the club.
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Frank Hughes 💙 (@frankiejhughes) reported@SkySports By and large they are so he has nothing to apologise for. Why on earth people want to extract the femininity and masculinity out of women and men, I will never understand. Is it too much to accept that we have biological differences?
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shamus doherty (@shamusdoherty) reported@SkyHelpTeam No thanks. You can’t deal with the Aussie over social media so I will be expected to fill in another form or make a call. Again just highlighting how rubbish your call centres are. Again, no need to respond. I’m just venting before I cancel my contract. Have a great day.
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CFCDaily (@CFCDaily) reported@CFCPys @SkySportsNews @SkySports Why are Sky waffling like Chelsea didn’t help draw up the shortlist 😭
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D (@fece247) reported@SkyHelpTeam Done this and told its working fine. I cannot even watch videos on Twitter it’s that bad.
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Scott (@s8j7s) reported@SkySports Would this chap like to say ‘erm’ a little more because I don’t think he quite said it enough. Terrible interview.
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Pys (@CFCPys) reported@CFCDaily @SkySportsNews @SkySports Guess the board are in the same position as fans though in terms of believing who might be good and bad, ultimately no one is spending like Roman did.
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When Bite (@WhenBite2020) reported@SkyHelpTeam hi, how do I order return box, I've received threatening letters, but no box, so would appreciate some help please
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Burnsey (@sb_watp) reported@SkySports Never needed to apologise
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Just Champers ♥️ (@xXChampersXx) reported@SkyHelpTeam There are some outtages but I was wondering if you could provide any idea of when the service will be up and running again? Thnx
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NFFC (@stonbank) reported@SkySports Never NEVER apologise for stating facts
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Ashlyn #BLM (@Ashlynnnoxox) reported@SkyHelpTeam I have booked cinema tickets for 19th April via sky vip but I need to cancel them I can’t seem to find the booking so I can cancel it
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Captain Hawk (@HawkNooky00) reported@SkySports He should never have apologized and owned what he said