Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (19%)
- TV (14%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Croydon, Hammersmith, Dublin, Harringay, Rushden, Carmarthen, Woodford Green, Stoke-on-Trent, Saint Neots, Glasgow, Hackney, Caerphilly, Bristol, and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 2 minutes ago |
|
London
|
Internet | 6 minutes ago |
|
London
|
22 minutes ago | |
|
Croydon
|
33 minutes ago | |
|
Hammersmith
|
Internet | 45 minutes ago |
 Dublin
|
TV | 45 minutes ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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@tellthetruth (@tellthetruth41) reported@SkySports why do you refuse to call out the blatant cheating, we all know celtic fc have placemen in @ScotlandSky and they shoe replays that only favour celtic, not a good look having an editor, commentator, Co commentator and pundits who support celtic, corrupt like the SFA.
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Liam Blackburn (@blackburnLiam1) reported@SkySports Parading a title they haven’t won yet is peak Arsenal. One bad night against PSG and it’s a very awkward bus ride.
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🎥Jenna Kearns ♿️ (@Jennakearns91) reported@SkyUK right im panicking as i have paid my bill but still getting messages saying my services will be suspended i paid last week cant get through to human on phone im disabled and cant physically be without my phone please help no way for help on app either
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Emma (@emabob79) reportedHey @SkyHelpTeam internet down in my area, can’t run test in order to get a phone number! HELP!!!!
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Gordon (@brexit_blue) reported@Benleo @virginmedia Try dealing with @SkyUK Ben. Indian Call Centre! No words! After 30+ years as a Sky customer our Sky contract was terminated in December all because we moved home and needed a Sky Stream box instead of Q but cost increase was staggering so terminated. Never heard from Sky again.
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King Nelli (@FaxholmS) reported@JomoAbiama @SkySports The joke is on you, who would not hope to win the final when you reached it, retard
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firestick tv UK 🇬🇧 France iptv service availab (@Ukiptv228333) reported@evadztif @KildareGunner @SkySports Yes available iptv subscription service
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Neil Pyne (@NeilPyne2) reported@SkySports @SkySportsNews There is only one problem there they wont
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x - Petr Klíč (@PetrKl1843248) reported@razRBCHK @SkySports We dont forget. And we all know hes never winning Olympics because of that
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DejaQ (@DejaQ72) reported@tedio74 @SkySports The fact that he attends Davos,is Labour & pushes narratives that the middle aged white men who made him wealthy are responsible for Britain's problems should tell anybody intelligent enough to work out what's currently going on in the world all they need to know about him
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George Spence (@georgespence1) reported@5liveSport @chris_sutton73 This plus the Motherwell v Hearts game all the panel agreed Hearts were denied a stonewall penalty. Even Motherwell fan McFadden. Sutton on co coms " never a penalty". This pro Celtic clown should be nowhere near Scottish Football on @SkySports
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Fiona Smith (@nidisdnikki) reported@ZaidBalll @SkySports Because the center referee did not have a functional earpiece to communicate with his linesmen. B) Because the incident was actively reviewed by the VAR official, yet the clear and obvious handball infringement was completely missed anyway. C) Because PGMOL regulations state that formal apologies automatically award one point back to the aggrieved team. D) Because Manchester United fielded an ineligible player during the second half.
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Star47 (@StarScream47) reported@SkySports Not when the regs suck and your coverage is terrible...
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Kildare Gunner (@KildareGunner) reported@IcemanClosk 100% correct. And I’ve said many times how infuriating it is that @SkySports treat Neville & Carragher opinions as definitive fact! Spoofers!
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firesticktvuk🇬🇧franceiptvserviceavailab (@ukiptv218206) reported@evadztif @KildareGunner @SkySports Yes iptv subscription service available
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Sporrendo, Il Fratello Funk Soul (@sporrendo) reportedWhat ******** is happening, @SkySports? NOBODY WANTS THIS!!!
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☔️ (@grrpoozi) reported@utd_cappie @ZaidBalll @SkySports Terrible reply, expected more
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N5 (@HollowayRd73) reported@KildareGunner @SkySports He just cant help himself. Utter prick
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Phil Hindley (@blademanphil) reported@SkySports Horrible to watch!
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Deborah (@phoebesworld158) reported@SkyHelpTeam I am tearing my hair out. I am constantly ringing Customer Services to cancel an order. The call keeps getting placed on hold, retrieved and I cannot hear the call handler & vice versa Help please.
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KAY_EBI🐐⚖️ (@GOATEDKAYKENNY) reported@bagofdreamzz The little bro was just a fine young player they should have left to grow into his game with age 😡 Skysports and their stupid British media entities caused all this. I hate how it's been for the young guy bro. I seriously hate it.
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Reena Dance (@bddance) reported@SkyHelpTeam My mother’s mobile was accidentally disconnected by Sky a week ago. Have been calling for the last 6 days for hours everyday and no resolution. An elderly and vulnerable customer is left with no phone. Urgent help needed!
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Paul Speight (@speightpaul79) reported@Shane198_4 @thepieman84 @SkySports It's **** really cause you were better than us over both legs but now regardless of that so many questions raised about your club by others, this is gonna tarnish Southampton for years, it's always the fans that suffer in the end, I hope the club do the right thing and reimburse
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Stephen Huthwaite (@SteHuthwaite) reported@SkyHelpTeam sky help team not answering messages on here, poor showing, so tried to call and the phone line was so bad, tried with a different phone, same thing, had to beg the sky person to call me back due the fault, which they did and everything was good! However after being
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AndrewP (@Andrewilo) reported@maroonajambo @BBCSportScot @SkySports Worst part about it is Chris Sutton.
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GWR (@gwr_67) reported@maroonajambo @BBCSportScot @SkySports It's appalling that they are treated this way where a tiny bit more cash overruns the service and commitment they have given all season. I am no fan of the BBC but their coverage of lower league football is great, sad that the poor pay TV service gets the glory.
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Antonio (@Poodlepupboy) reported@Walker_this_way Cancel @SkySports
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Madrid TakesX (@MadridTakesX) reported@seunbayo89 @SkyFootball @SkySports Delete this nonsense 🚮 even in the next world you Spense will never be better than Trent what disrespect
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Kowalski (@kowalskiukk) reported@SkyUK I was staff for 19 years and received 2 years free viewing as part of my leaving package.Tried calling the number advised on the letter and there is no option to discuss options and am now in an endless text exchange with AI. Awful service, used to be a great business.
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Jenna (@boodlesjw) reported@veryfathomer @SkyUK I complained but never got a refund. They just kept saying they’d phone me and then never did 🙄