Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (20%)
• TV (11%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Hammersmith, Halifax, Littlehampton, Harringay, Edgware, Blackburn, Ilford, Normanton, Southampton, Romford, Southwark, Manchester, Batley, and Hackney.

City	Problem Type	Report Time
London	Internet	1 hour ago
Hammersmith	Internet	1 hour ago
London	Internet	3 hours ago
Halifax	Total Blackout	3 hours ago
Hammersmith	Total Blackout	5 hours ago
Littlehampton	Internet	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DeController (@DeController) reported 6 minutes ago

  @SkySports Explain? It's about money off course. Longer halftime. More commercials. And it's anti football. **** you FIFA for trying to turn this into the superbowl. We don't care about those artists. Gfto here.

• 
  James Beards (@james_bear97950) reported 6 minutes ago

  @SkyUK I hope you cancel that stupid Shop on TV program how can they chat about the same thing for 3 hours its a waste of time.

• 
  Brian Roberts (@BriRobs28) reported 7 minutes ago

  @SkySports **** the yanks, they should never host football again, bunch of ***** !!!

• 
  Precious Atubobienemi (@PAtubobienemi) reported 9 minutes ago

  @SkySports McCullum "stepping down" right after England's results dipped isn't a coincidence — it's a man reading the writing on the wall before he's pushed.

• 
  Danny (@DWil1878) reported 11 minutes ago

  @SkySports Wasn’t ‘external’ it’s within the perimeters of the field. It’s ****** stupid having it there in the first place.

• 
  Wukome (@choihung17) reported 15 minutes ago

  @equipedefrance deschamp **** up. Y no start manu kone and theo Hernandez , u went with rabiot or touchemeni who doesnt have legs to cover the grounds . Spain had more legs on the midfield and thats how the game was won @skysports

• 
  Rob (@UnitedPro456) reported 15 minutes ago

  @SkySports So, can we finally say something about how horrendously Tuchel managed this squad? In the previous games, despite poor management decisions, fans said it was all about results. Now what? We're out.

• 
  Soccer Lies (@SoccerLies) reported 16 minutes ago

  @SkySports That’s the problem with the modern game. Embolo CLEARLY dived. He deserved his second yellow, even if it came about in a weird way. The only one genuinely at fault there was Breel Embolo, yet he defends him. That’s what’s wrong.

• 
  Tottenham_shirts (@ThfcTrheim) reported 17 minutes ago

  @SkySports Wtf does that matter. The rule is crystal clear so if 54% thinks that who cares. You should rather make a poll if Fifa is as corrupt as the pgmol. I’m praying for England to beat Argentina but good luck with the refs and VAR. They won’t be helping you this time.

• 
  Geordie Joe (@GJ_1892) reported 18 minutes ago

  @SkySports It's so they can have a 30 minute ad break. Treating it like it's the Super Bowl. Can we ban America from hosting the World Cup? The stupid kickoff times are bad enough, but this is too far. Most yanks don't even like football anyway.

• 
  Dr. Chudi (@Muzines) reported 19 minutes ago

  @SkySports You guys are so stupid.

• 
  mohmed sheikh (@MohmedSheikh) reported 21 minutes ago

  @SkySports Cry about anything wen england score. How about talk about dodgy ref and var who support Argentina?

• 
  Sam Lee (@samlee1428) reported 21 minutes ago

  @johngibbonsblog @TheAnfieldWrap Clarke is doing the new age journalism of trying to be provocative&edgy.Only have to look at the sit down interview he did with Trent in the euros.They’ve forgot the purpose of what they are (not main character) and look for sound bites / viral clips.The skysports fella the worst

• 
  Philip Whitehurst (@Toffeewolfie) reported 22 minutes ago

  @Wigginme @SkySports @SkySportsNews Well..as you mention it..yes....but we were discussing saints... All clubs have bad days....as I should know with both my clubs ..

• 
  🇮🇪Ryanhausen 🇮🇪 (@RyanW_CFC) reported 24 minutes ago

  @JohnSmithmummie @SkySports Because they’re literally breaking their OWN LAWS to pull this bullshit you idiot.

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 24 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

• 
  Colin Hampden-White (@champdenwhite) reported 28 minutes ago

  @SkyUK Another outage at TN35! Maybe @SpaceXStarlink is the way to go these days. Same speeds, more reliable?

• 
  Ethan Greenwood (@Ethanisraelite) reported 31 minutes ago

  Really poor service from @SkyHelpTeam calling 03337593096 for moving home and line not working. Frustrating waste of time.

• 
  Free and Independent UK (@Alan_Snowley) reported 33 minutes ago

  @SkySports Wtf cares

• 
  Deg Degner 🏁 @torqueischeap.bsky.social (@Torque_is_Cheap) reported 37 minutes ago

  @SkySports Who cares? They've broken the rules 100's of times with the farcical refereeing of many games until now. This is no different..

• 
  Crash. (@Crash49676428) reported 41 minutes ago

  @IAmDanielBrown_ @GazWallace402 @SkySports The goalkeeper saw the ball hit the wire it deviated it hit the wire and commentators said it hit the wire. Law was broken free kick Norway no goal to England that's the law.

• 
  Oliver Cookson (@olivercookson) reported 45 minutes ago

  @SkySports Terrible take. There much better full backs in the world at defending, even in the England squad. James and Nico being two. However, any defender left one on one with Messi is getting beat 9 times out of 10. He is unplayable, only way to defend is double up on him.

• 
  NH1000 💙 (@nickh1000) reported 48 minutes ago

  @SkyHelpTeam @NationalTheatre @NTLive - have had problems trying set up my ability to watch NT at Home content today. As my TV is older, I watch other streaming apps via my Sky Q box. It would be great if Sky could add the NT app alongside the usual streamers please!

• 
  peter beaumont (@peterbe39733386) reported 51 minutes ago

  @SkySports With all the controversy and bitching in this WORLD CUP, which laughably is supposed to bring Countries together, there shouldn’t be another World Cup, never mind expanding it!!

• 
  Elizabeth x (@EMCE1001) reported 52 minutes ago

  Is there any hope (ideally before hell freezes over) of you resolving a complaint- the situation is completely beyond and utterly insane that one person in your company can solve a situation!! @SkyUK

• 
  Lerato Morajane🐏🇿🇦☠️🏴‍☠️ (@BushyBrows6) reported 54 minutes ago

  @SkySports **** America marn

• 
  NB (@chelt_onian) reported 59 minutes ago

  @SkySports Complete bull **** - more americanising! Football doesn’t want it

• 
  Dave Bungay (@djbyid31) reported 1 hour ago

  @SkySports FIFA should hang their head in shame, led by a corrupt man just like his predecessor, they are totally ruining the game for sheer greed. It has become an utter joke on the stage in America. Whoever is in the final, the fans should drown out the show by booing, send a clear msg

• 
  Scott (@Limes_361) reported 1 hour ago

  @SkySports I hope the crowd boo the absolute crap out of this during HT.

• 
  Alex (@Nayvadiius) reported 1 hour ago

  @SkySports Football should never be played in America… it’s ridiculous