Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (11%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Leeds, Croydon, City of Westminster, London, Reading, Glasgow, Andover, Nottingham, Sheffield, Bradford, Manchester, Bridlington, Southall, Downpatrick and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Croydon |
Internet | |
| City of Westminster |
||
| London |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Toffee Gamer
(@PaulLightley) reported
@SkyHelpTeam is there an broadband outage in Scarborough,North Yorkshire?
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simon leason
(@simon_leason) reported
@SkyUK so why can’t I downgrade from my package online? Have to call you that doesn’t get answered. You make enough money out of me so I expect costumer service at the very least #sky
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Ben Hick
(@MrBenHick) reported
VAR is so inconsistent. That HAS to be a penalty - uses his hand to stop an attempt on target. Fix it, or get rid of it! #PremierLeague #MNF #SkySports
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Leo197
(@Leo19781561516) reported
@SkySports Carragher a real **** I don’t know why good footballers (Maddison)answer his stupid questions shouldn’t be on sky class A ****….
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Kris Johnston
(@krisjohnstonn) reported
Why are @SkySports pundits and commentators acting as though the #Maddison free kick was ‘unstoppable’? If Henderson doesn’t cheat and shift his weight, it’s a basic save - he starts five yards from the post. Poor goalkeeping #LEINFO
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Treacs99 🇾🇪⚽️🏆🏆🏆🐝
(@Treacs99) reported
@SkyHelpTeam Well that’s one great big inconvenience that I don’t have time for. Please advise of an email address to send a complaint into so that they can then pull the call up themselves and come back to me with a resolution
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Mark Carter
(@Gingeryid81) reported
@SkyHelpTeam my Q box isn't connecting to my Internet for some reason. I've done all trouble shooting options and still can't access apps etc. Any ideas
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Lisa
(@swansforever) reported
Anyone else's @SkyHelpTeam internet gone down?
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Ian Heward
(@ianh____) reported
@gavinp85 @elliotbaytowerz @SkySports Not been precious, it’s just you’re making yourself like a clueless idiot
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stu Andrew🏴
(@sturew64) reported
@SkyHelpTeam been trawling through your app&site trying to find a solution to connectivity issue, nothing has worked. All I want is a phone number I can call tomorrow, where can I find one? Ridiculous having to spend so long trying to find one!😡
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𝖣𝖾𝖾𝗃𝖺𝗒
(@DeejayLFC31) reported
@AnfieldEdition @SkySports Mané was literally on the final year of his contract so obviously the price was gonna be cheaper than originally planned, and why ******** is Paul even thinking about comparing Núñez to Mané especially at this stage? Darwin is still adapting & is way far from Mané's levels.
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NightlyOwl_Gaming ||Kingdom Warriors||
(@NightlyOwl01) reported
@SkyHelpTeam our Internet Went down and we don't know what's going on...is there an outage because a few others in my area have the same thing...
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Matthew
(@Xofttam14) reported
@PaulLightley @SkyHelpTeam Mines gone down too, I'm in Scarborough as well
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Vincent
(@Markvincent83) reported
@SkyUK Has it got as many adverts as skygo? Adverts are getting ridiculous. Been a long customer but it's easier getting it in places you don't need subscriptions. Sort it put.
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Tooney
(@Tooneyram) reported
@Cranky84 @SkySports Might wanna cancel it at half time mate
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Rich Herrington
(@rherring1983) reported
@SkyHelpTeam is there a broadband outage in the LE2 area of Leicester? Seem to have no internet connection.
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Matt Gleeson
(@MattyG320) reported
@SkyHelpTeam has Sky Broadband gone down in the Burton-On-Trent area? DE15 9DP area? My broadband & phone line have gone down
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Carole
(@59goingon20) reported
@SkyHelpTeam I don’t think you read my tweet. Dad hasn’t got internet….that’s the problem so putting a link to a page talking about “an order “ is not helping. Dad had internet for 30 mins today then it fell over again
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Anthony Campbell
(@TonyLumi) reported
This cricket 100 is such a bore! Commentary terrible. Screen terrible. Scrap it! @SkySports
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Drew
(@WildWildWomble) reported
@Gingeryid81 @SkyHelpTeam If you have a mesh system that can cause an issue as I had bt whole home and it just wouldn't work with sky q
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Erwin Roossien
(@ERoossien) reported
@SkySports If you know City will be in the attack and have more ball possessions, it makes sense to leave Ronaldo out since you know he won't lift a finger to help defend. You don't want to sub in Ronaldo with just a few minutes to go either. That would be disrespectful.
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TheRedmen6 ⭐️⭐️⭐️⭐️⭐️⭐️
(@TheRedmen5) reported
@paulieg35 @AnfieldEdition @SkySports The whole team being dogshit doesnt help, but he will defiantly improve under klopp
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Jamin
(@jaminhawx) reported
@SkySports Terrible footballer that @Madders10 🤔😜
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Dan Swinhoe
(@Swinhoe749) reported
. @SkyHelpTeam why has my internet connection dropped from about 25mbps a few months ago slowly down to 3mbps? 🤨 don’t tell me it’s the area I live in otherwise it wouldn’t have drastically dropped…
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lilmannieCFC💙
(@Lilmannie7) reported
@SkySports This video isn’t available in my location Fix that
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Mark Yeates
(@SPOODLEFLURP) reported
@SkyHelpTeam 👏👏👏 - we’ll done, and here we are again. As I’ve said - no one can help, only offered more and more apologies. Just a ‘back office team’ that I cannot contact. Again, the point of my tweet is to highlight the appalling state of service. @SkyUK
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Andy Savage
(@mcfc9320group) reported
@GNev2 @Carra23 aren't you 2 supposed to be professional pundits and neutral when you are on @SkySports ?. For the record Neville your fans walked before half time and are the worst fans I've seen. And you Carragher, you are a disgrace the way you behave. #clowns
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🍒 Kirsty 🍒
(@kirstymcw16) reported
@SkyHelpTeam why is my Wi-Fi down
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Luke_I-J
(@LukeJones_10) reported
@AnfieldEdition @SkySports It's so lazy to immediately go to the Mané sale for all of our problems. It's just so tedious.
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*** Sweeting
(@Lez2BestFriends) reported
Has anybody else’s @SkyUK internet connection gone down or is it just ours?