Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (19%)
• TV (11%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Ilkeston, London, Portsmouth, Cwmbran, Nottingham, Middlesbrough, Winchester, Reading, Wrexham, Rochdale, Glasgow, Inverurie, Bristol, Oban, and Northampton.

City	Problem Type	Report Time
Ilkeston	Internet	5 hours ago
London	Internet	6 hours ago
Portsmouth	TV	6 hours ago
Cwmbran	TV	6 hours ago
Nottingham	Internet	6 hours ago
Middlesbrough	Wi-fi	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve112 (@SteveP200e) reported 6 minutes ago

  @SkySports You’re a disgrace and we thought Sepp Blatter was bad. At least he did it behind closed doors.

• 
  Kaspertheghost (@Kasper_mpho) reported 6 minutes ago

  @SkySports This is the worst world cup ever

• 
  Sancho (@aleksandr4v1ch) reported 8 minutes ago

  @SkySports Rio is Ronaldo fan he is retard who care what he say

• 
  A. B. Allocks (@GravityGravitas) reported 10 minutes ago

  @SkySports Absolute ******* insanity from a footballing and athletic point of view. The body will have wound down after 30 minutes, could have catastrophic affects.

• 
  Chris Stringer (@cjstringer) reported 10 minutes ago

  @SkySports Been the worst world cup I've watched. Should never come back. Making football into quarters has been the worst decision now giving the winners rings.

• 
  Haymaker.base.eth 🐂🀄️ ✳️ (@PEIStateOfMind) reported 12 minutes ago

  @6thumbs @joethomlinson @SkySports Terrible tactics you mean

• 
  BB (@BBkvnf) reported 13 minutes ago

  @SkySports Sack Tuchel in the morning . Awful negative management

• 
  ysen ¹⁴ ⁶³ (@waisen1180531) reported 15 minutes ago

  I really want to smash the skysports commentators oh my god they keep talking abt how George is not attacking the apex enough yada yada and they keep talking abt the t14 straight and talking abt deployment BUT they don't want to talk abt his issues with the car...wow!

• 
  Sukumar Thiagarajan (@SukumarThiagar1) reported 27 minutes ago

  @SkySports It's been a WC that will go into history for all the wrong reasons marred by refreeing & VAR controversies..in short a "**** all WC"

• 
  Man United 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@TomKW2022) reported 31 minutes ago

  @SkySports Tuchel is another Southgate. ******** are you putting 6 defenders on the pitch when we had them on the ropes

• 
  LJ (@WireFanatic79) reported 34 minutes ago

  @SkySports No-one with any sense gives a **** about anything that Ferdinand has to say.

• 
  Cajjj (@Cajj373782) reported 36 minutes ago

  @denise78867263 @SkySports FIFA will never be disbanded sour loser! It was here before you were born and will be here when you gone, it must not be disbanded because you team lost! Thank you

• 
  Jackie Pouch (@JPouch) reported 37 minutes ago

  @SkySports This idiot is deluded! This World Cup has highlighted the cheating and corruption within FIFA, USA & Argentina!!!

• 
  Del (@Ihatevenkys) reported 39 minutes ago

  @SkySports **** off rubber lips you cheating ****.

• 
  Matt (@msuhajda) reported 40 minutes ago

  @SkySports why are we watching @McIlroyRory walk down the fairway when other golfers are taking shots and now showing his ball sitting in the fairway. This is worse than us coverage

• 
  Ogonna (@KingsleyOgonna1) reported 41 minutes ago

  @SkySports He should rest We dont need his support now

• 
  Luke Royle (@lukeroyle41) reported 41 minutes ago

  @SkySports **** off Tuchel you negative bell end. Tried to hold on for 40 minutes, we’re not Cape Verde, we England. Sack him. Terrible squad selection and terrible in game management.

• 
  WMD (@rain_again) reported 42 minutes ago

  Bob Macintyre is currently T14 at @TheOpen. I don’t think @SkySports have shown any more than 1 shot today. Coverage is absolutely shocking as per normal. We get to see guys walking down fairways, picking their noses, eating. Show us the damn golf ! #theopen @RandA

• 
  Jon Wright (@JonWright11) reported 43 minutes ago

  @SkySports It’s been the worst World Cup of my lifetime. Hundreds of thousands of football fans have been ripped off left right and centre. The whole thing has been underlined with corruption and mismanagement from FIFA. Terrible kick off times and embarrassing refereeing standards.

• 
  Lucy Edwards (@Lucy_Edwards07) reported 45 minutes ago

  @Michelle71966 My Dad has been trying for months to get @SkyUK to help him view his mobile account on the app and literally NOBODY will help him. He doesn't understand the tech & just wants to see someone face to face. He's not an idiot he just wants to see a human being and have some help.

• 
  The popes11 (@Thepopes11tnyh) reported 47 minutes ago

  @SkySports Junkie bastard , **** OFF!!!!!

• 
  Callum Jackson (@callumofhart1) reported 48 minutes ago

  @SkySports Sticking up for Argentina for what they did and done.... Rio I dont know if your a idiot or the world's best genius

• 
  Caroline ☘ (@Carmag12) reported 53 minutes ago

  @SkySports The worst finals ever

• 
  David (@davidreader4) reported 53 minutes ago

  @SkySports It’s been the worst World Cup in history !!

• 
  maty (@matyio_) reported 53 minutes ago

  @SkySports Good idea 👍 And so the players’ muscles don’t cool down and lose readiness, they’ll just dance with Shakira. The lads will simply play worse afterwards… and it’ll be much easier to pick up an injury…

• 
  Topical (@Dantalk10) reported 55 minutes ago

  @SkySports @Argentina were lucky/fortunate against Egypt with help of ref, their tactics of intimidation and fouls. Don’t really deserve to win so let’s hope Spain give them a lesson

• 
  ☀️🎀 𝒞𝒶𝓉 🎀☀️ (@CatMonnington) reported 59 minutes ago

  @SkyHelpTeam hi I’m currently abroad and my phone is not working to make or receive calls / not bothered about the data but want to be able to receive calls I’ve tried your help guide and nothing works

• 
  Pete (@MrPTB) reported 59 minutes ago

  @ArafaKamoga @SkySports Do you even have a TV You’re supposedly team Argentina but want England to win Get to **** you sausage

• 
  JenS (@Jenzy4685) reported 60 minutes ago

  @SkyHelpTeam this is unacceptable been waiting all day, engineer has cancelled app, no WiFi since weds and customer service is shocking…

• 
  Martin Paterson. @Beatthefix (@MartinPaterso13) reported 1 hour ago

  @SkySportsGolf @SkySports Did Jon Rahm not throw a club violently after hitting a bad shot. Tantrum Golf didn’t get any deduction and some say that was worse than Brysons mistake