Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Harwich, Canterbury, Southwark, London, City of Westminster, March, Harringay, Stowmarket, Hornsea, Wisbech, Birmingham, Dunstable, Bedford, Motherwell and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Harwich |
Phone | |
| Canterbury |
TV | |
| Southwark |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| March |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
South AfriKOPITE
(@InstigatorDJ) reported
@V10_DC @Plasticfan5 @SkySports Dont argue with idiots. Brainwashed to ****.
-
Jo Parker #SCO 🏴
(@jo31070) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡
-
Harkie
(@Harkie_no1) reported
@SkySports Make 'football'. No it wouldn't. Rich richer poor the same but disparity woupd be greater so poorer. It's a begging bowl for rich teams in debt and can get right to fck. Absolutely horrendous idea
-
Tracy Booth
(@TracyTTID1882) reported
@SkyHelpTeam Good morning, I hope you can help. This morning the Sky Q remote stopped working. It has been play up for a few days & now nothing. I can't get through on the help line & now worried we'll have no remote for Christmas. I've followed all troubleshooting tips. Thanks
-
JackofalltradesY6
(@teachingmissjac) reported
Absoutely fuming with @SkyHelpTeam . Been a customer for 11 years. You add on a 'free' 2 months HD then charge me for it because I have to be the one to call back and cancel it. So sneaky! Won't bother with any future 'free' offers. Awful service
-
Ben Nels
(@BenNelson91) reported
@McfcKDB_ @SkySports Didn't have an issue with anything you helmet. I stated Gabriel Jesus IS a striker, fact. And you took it upon yourself to comment and throwing heat maps at me. Christ.
-
Stuart Facer
(@stu_facer) reported
@SkySports **** sake... let's have christmas once a month whilst we're at it. FIFA doesn't give a **** about the young generation, its all about the money as always. Doing this will ruin the competition and the players aswell, since their schedule is so condense as it is through the season.
-
Mulkeen I theturtle.eth
(@Mulkeen) reported
@SkySports What young people? Where are they? This will cancel the Euros and the lifespan of players will be even shorter. Take money out of the equation, and this isn't even a convo. I thought Infantino was decent, but he's as corrupt as everyone before him with this nonsense.
-
David Baxter #SkyFF 💙
(@DaveBaxterSkyFF) reported
@SkySports It's a stupid idea. It's special because it's every four years. It's less special if it comes round more often. The football schedule is going to become so saturated that people will lose interest. And let's be honest anyway, this is really about making more money for FIFA
-
micky Postles
(@forestlad60) reported
@SkySports The government should look at the real issues here instead of picking obvious groups in knee jerk reaction. African varient ? Does not all this migration have anything to do with variations, staff come and go from these camps, logical that varients spread.
-
Jo Parker #SCO 🏴
(@jo31070) reported
@SkyHelpTeam Can you give me a number to speak to someone in the UK then as I'm at my wits end. I'm trying to make a payment arrangement avoiding losing my Internet as a vulnerable customer.
-
Maguire, Elliott
(@emsonline12) reported
@SkyHelpTeam hi, our internet is extremely slow or unusable intermittently, we are in the Salford/Walkden area, could we have some advice/assistance/investigation please?
-
Jeff2701
(@Jeff27012) reported
@DazDon10 @SkySports He is never going to criticize the referees you will be waiting for hell to freeze over before he does but you could tell by his body language that the ref he knew it was a f*** up he was like a rabbit in the headlights #nufc
-
Sam Wells
(@SwellsyBHA) reported
@SkySports They don’t, it’s a money grabbing exercise. Now fifa are being watched criminally after years of corruption you are ruining the best sporting event on earth. **** off
-
Ste J
(@stephen76383713) reported
@SkySports Purely down to money and greed. Nothing to do with kids or any other shite they say
-
Jeremy Beadle’s hand
(@beadle_hand) reported
@SkySports So I’m guessing they did a study and can provide evidence to this? Are these young ppl 5-16 yr olds who play FIFA on their consoles. Shut ******** up you bald deluded greedy ****
-
Gareth
(@justplayed) reported
@SkyHelpTeam Hi. Which number should I call to downgrade or cancel my Sky subscription? After a few loops around your dystopian site, I’m at a loss as to how to contact a human. Thanks!
-
Yannick Stadler
(@sprechendetuete) reported
@SkySports ******** we want. Does this guy even listen to the „young generation“??
-
Red Roger LFC #JFT97 Legacy fan and proud!
(@rogerpsan) reported
@SkySports Horse crap
-
Kris
(@Krisminers) reported
@SkyHelpTeam nothing downloads anymore. Even the images fail to download properly. Internet fine. Can anyone help, please?
-
Robin Oddis
(@RobOddham) reported
@SkySports STOP BEING STUPID! It has worked peeeeerfectly for decades, so just ******* leave it! You corrupt wankers in charge of the whole operation are giving every true football fan a bloody stroke!!! Leave it alone!!
-
Chris Jones
(@ckjones1981) reported
@SkyHelpTeam is there a problem in the coventry area with sky internet ?
-
South AfriKOPITE
(@InstigatorDJ) reported
@Plasticfan5 @V10_DC @SkySports When you have to mention science and facts to someone 3 times, they must be beyond help.
-
Jeremy Mincer
(@MincerJeremy) reported
from
Barnet, England
@SkySports It’s not bad news
-
Darren Don
(@DazDon10) reported
@Jeff27012 @SkySports Yes he said it was a penalty, he never elaborated when the others waited for him to elaborate. Never criticised the referees
-
albertangallar
(@albertangallar) reported
@SkySports having a world cup tournament after two years will be a bad idea
-
Francisco Silva
(@fsilva008) reported
@SkySports Translation: "our coffers would have EVEN MORE MONEY if we held WCs every two years! Screw legacy fans, we can pitch football to hipsters and yuppies who don't follow the game and just want to jump on the latest bandwagon to gloryhunt!" Sucks when those in charge are soulless.
-
gitsandshiggles
(@absolute_sh1ts) reported
@SkySports So basically it's happening. We've seen the refusal by the PL to not cancel games as a clear signal that money means more than anything to those that run the game. FIFA and UEFA are the masters of greed so they'll find a way
-
Nicola Warnock
(@NicolaWarnock1) reported
@SkyHelpTeam If you are saying it's available to all Sky customers then a refund is due for not being able to use the service
-
Colin Ross
(@ColinRo86495438) reported
@SkySports Nope . Once every 12 years is enough. It's crap