Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, London, Derby, Manchester, Aberdare, Reading, Alnwick, Newton Abbot, Norwich, Southwark, Sevenoaks, Blackburn, Torquay, Chatham, and Dublin.

City	Problem Type	Report Time
Glasgow	Internet	21 minutes ago
London	Internet	38 minutes ago
Derby	TV	1 hour ago
Manchester	Wi-fi	2 hours ago
Aberdare	Total Blackout	2 hours ago
London	Wi-fi	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  月の珊瑚 (@yueno687681) reported 2 minutes ago

  @Zuffa_Boxing @SkySports @paramountplus Fell asleep watching this ****

• 
  mike murphy (@lebateauivre17) reported 8 minutes ago

  @SkySports On Gaza people haven't got water or food Oh never mind It's fun watching cars go round in circles&wondering if Kims arse is real

• 
  julian daniel (@viewfromthetrev) reported 9 minutes ago

  Thomas Tuchel seems to have an issue with Jude Bellingham. #England #WorldCup #SkySports

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 12 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  Mike Gore (@TheLobbyGobbler) reported 12 minutes ago

  @SkySports at 3pm today there was 2 separate channels showing the darts and 2 separate channels showing the F1 but the rugby had to go on the red button. Surely 1 channel is enough for the darts then the rugby could have been on a dedicated channel instead of the poor red button.

• 
  Jordan (@JordanWebber96) reported 12 minutes ago

  @_SCFCBEN @onlyswanss @SkySports Why not? Could be a good route for us to go down. Knows our club very well. We’ve had some poor sporting directors, but I think he would be a good fit here in that role.

• 
  Joeanne Thomas (@joeanne_thomas) reported 13 minutes ago

  @SkySports So rude!

• 
  Joshgafc (@joshb0507) reported 13 minutes ago

  @leythdave @SkySports @SkySportsRL The coverage is atrocious they've treated RL like **** for years. Red button is so poor

• 
  DraxLee (@TrenchMadeDrax0) reported 14 minutes ago

  @SkySports Drop the damn cash and get him

• 
  ᕮⲙⲓ𝕣ⲁⲧⲉ🛡️ (@CoiNDosh) reported 15 minutes ago

  @SkySportsNews England is their own worst enemy; wtf is wrong with @SkySports just at the eve of world week you’re creating a useless headline let the manager cook. What matters is the team not an individual. Most generation will forget the names of those won it but not the country who did.

• 
  Matteo Littarru (@MLittarru) reported 16 minutes ago

  @SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.

• 
  Alphonso (@WaylanderGbr) reported 25 minutes ago

  @SkySportsNews having womans football shoved down our throats is a great reason to not bother with skysports.. make a womans page and bore off.

• 
  Steve Smith (@SteveSmith40242) reported 26 minutes ago

  @SkyUK How do I raise a complaint about Sky? I’m disabled and am not happy 😡.

• 
  United Synergy 🔰 (@Utd_Ste) reported 29 minutes ago

  @Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff

• 
  Scott Campbell (@Scottc2511) reported 31 minutes ago

  @danielsjourney1 @SkyHelpTeam Buy powerline adapters, usually solves the problem.

• 
  lando&K (@kanishk77233673) reported 33 minutes ago

  @ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!

• 
  paul murray (@murray1234) reported 34 minutes ago

  @SkySports But there not gonna sell him, never where gonna sell him another pointless interview asking someone out side the club for a stupid opinion on a stupid subject

• 
  Michäl 🔰 (@_red_7) reported 36 minutes ago

  @TheUtdSpace @SkySports it was so clear, after a **** season no one wants to go for him and suprise surprise the Glazers turn up smelling a free run for cheap solution. Would be a **** solution again but hey, its cheap...

• 
  Ricky (@Ricky81D) reported 36 minutes ago

  @tonylon83 @SkyHelpTeam @skytv Honestly, all they have to do is put a phone number on the website, or better still give existing customers the deals new customers get, £149 a month existing, same deal as a new customer £49 for 24 months.

• 
  uryongrenzirao (@hebineugetoutok) reported 37 minutes ago

  @ItsaboutGR1 @SkySports Does he even watch the races, or is he just too stupid to understand what's going on? Who was the better driver in Canada? Who scored pole position four times in a row? And now you're telling us that if Mercedes hadn't messed up George's car, he would've won that race?

• 
  Rus 🦉 (@1867Rus) reported 37 minutes ago

  @SkyHelpTeam we seemingly have good broadband with you but our glass tv, and pucks seem to be buffering loads since our tv contract was paid off. Use the sky app but although 3 of our pucks show issues, sky determines our tvs are faulty?..

• 
  oldtraffordfc (@old_trafford_11) reported 43 minutes ago

  @talkSPORT @SkyUK Ive watched every match of the last few euros and last few world cups but not watching this **** world cup

• 
  O (@BrightonLA_) reported 44 minutes ago

  @SkySports As a pundit. Knowing how little loans Brighton have done. Is very bad. Sorry excuse

• 
  Dan (@UKDan86) reported 44 minutes ago

  @danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.

• 
  Ken_ (@cknze1) reported 48 minutes ago

  @UnitedStandMUFC @SkySports Lewis Hall is the one with the tools to break down a low block through creative passing. We don’t need to compromise in this area at all.

• 
  MeriamTimur (@MeriamTimur) reported 52 minutes ago

  @City_Chief Kevin De Bruyne’s £55 million transfer to Manchester City in 2015 is worth roughly £88 million to £94 million today when adjusted for cumulative UK inflation. Source : SkySports Well well well, somethings never changed. City and market inflation.

• 
  Bev (@bevjones55) reported 54 minutes ago

  @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

• 
  Joe Wrigley (@spokeninjest) reported 57 minutes ago

  @BBCSport Do football players know how much they are letting down fans by time wasting and play acting? It’s a disgrace. @SkySports

• 
  Jesse Quantum (@jessequantum) reported 58 minutes ago

  why are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports

• 
  Nico O’reilly (@niczz33) reported 58 minutes ago

  @SkySports One bad result doesn't erase years of progress. The real test is how England responds in the next game.