Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 12/27/2025 22:20

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Birmingham, Upton, Cannock, Sheffield, Norwich, Dartford, Dublin, Runcorn, Cheltenham, Stanmore, Llandysul, Northampton, Luton and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBirmingham Internet
United KingdomUpton TV
United KingdomLondon Internet
United KingdomCannock Internet
United KingdomSheffield Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lucas20996909 lucas (@lucas20996909) reported

    @ricospur @SkySportsPL @SkySports Are you a idiot how did he mean it when he don’t even look up at the goal

  • darrenianson darrenianson (@darrenianson) reported

    @SkyHelpTeam Already called several times with promises of a fix. I think it’s time for me to move providers

  • liverpoolderek Derek Byrne (@liverpoolderek) reported from Mayo County, Connaught

    @SkySportsPL @SkySports Would you stop your crap never a shot ,only trying to cross it back into goal area

  • myarsedotcom George Hendry (@myarsedotcom) reported

    @GoCastroGo @SkyUK Just thinking about renting it from Sky , was it bad ?

  • LottieDean Charlie (@LottieDean) reported

    Twitter can you help? My friend has been without broadband since just before Xmas due to a cocked up upgrade with @SkyUK she has spoken to countless people, spent hours on calls & still no sign of a resolution. Anyone know how she can get it sorted? #skybroadband @SkyHelpTeam

  • jord_hutt Jordan (@jord_hutt) reported

    @SkyHelpTeam Received new broadband box to replace a fault in current one. But the current hub resolved itself and has no further issues. I now have two hubs, which one should I send back? Old one or new one?

  • LottieDean Charlie (@LottieDean) reported

    @SkyHelpTeam You have been as much help as calling the technical team. she can't even get broadband from elsewhere as her order is lost in the system, no one can find the open ticket and this is preventing anything from happening. Apart from the fact when she calls she's on hold for an hour!

  • LeeHuddddy Lee Hudson (@LeeHuddddy) reported

    @SkySportsPL @SkySports @andy_simpa that ramsdale must be one of the worst keepers in premier league history

  • CallumWill_02 Callum Williams (@CallumWill_02) reported

    @baye_zi @SkySports Derby county are the worst side to ever be in the league

  • cheedz05 Chidozie Ononeze (@cheedz05) reported

    @TomStirk1992 @SkySportsPL @SkySports One of the worst prem keepers of the last 20 years. Ramsdale looks like a little boy who has won a competition to play in goal.

  • paulgoldie72 Paul Goldie (@paulgoldie72) reported

    @SkyHelpTeam @AshearsShears Also down in the Colchester area!!

  • ramseythebbolto ramsey (@ramseythebbolto) reported

    @SkySports Not bad 👀

  • HauserQuaid harry tasker (@HauserQuaid) reported

    @brian_kav @SkySports No; I think I'll hang around a while. Carry on educating those less, er, blessed than I. As I suggested earlier, it may be better if you stepped back from here for a while. You're not coming across all that well.

  • Neonvitriol Neon Vitriol (@Neonvitriol) reported

    @SkySportsPL @SkySports Souness will say ndombele goal terrible defending 🙄

  • RobPooley1976 Rob⚽️LCFC⚽️Proud Patriot🇬🇧🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobPooley1976) reported

    Just making sure that @SkySports actually know that it’s 1st v 3rd today, not to ruin your so called top table clash because @LCFC are still happy to hang around in this title clash that everyone else seems to be in other than little old Leicester (past premier leagues champs)

  • Stealthninja01 Paul Strickleton (@Stealthninja01) reported

    @SkySports I don’t care how **** this story is, I still admire everything becks does. #lion

  • kca1981 Kevin A (@kca1981) reported

    Now Keane and Souness talking about how bad Sheff U were, not a word about Spurs. Luckily Micah Richards is there to save the day. Love that guy. Oh no, wait, it’s now time for the Liverpool, Man U SkySports wankfest. #SHUTOT #COYS

  • Tearstain Paul Young (@Tearstain) reported

    @SkySportsPL @SkySports Trust it to be against us. A goal he will never do again ffs.

  • Dan100Daniel Daniel (@Dan100Daniel) reported

    Watching the Sheffield United Tottenham game on @SkySports. Really poor from @SkySports it may as well be on Tottenham TV. Commentary as been biased and very disrespectful towards @SheffieldUnited.

  • PAfc90 Pete31290 (@PAfc90) reported

    When @SkySports announces it you know it’s done .. not going to lie pretty gutted never got to see @MesutOzil1088 come back and put a shift in to leave on a good note. Pleasure to watch when in form! #AFC #Ozil #Assists

  • daveoldfield40 David (@daveoldfield40) reported

    @jbollington13 @SkySports Turn the commentary off, awful, and a Tottenham ex captain chipping in away from hone sat behind a dug out. Rather sit in silence

  • FormulaLunch Formula Lunch (@FormulaLunch) reported

    @SkySportsPL @SkySports Not bad. But I bet he couldn't put a fruit pastille in his mouth, without chewing it!

  • redfern438 Chris Redfern (@redfern438) reported

    @SkySportsPL @SkySports The issue @SheffieldUnited have this season they replaced a good keeper with someone who awful and got a team relagated season before.

  • spaniels1980 Richard Patterson (@spaniels1980) reported

    @SkySports He’s got a free pass to experiment and sort out issues tomorrow though #NUFC

  • Retro_uk Steve (@Retro_uk) reported

    @SkyHelpTeam I'll have to try calling at some point, as that link to activate Netflix now just takes me to your homepage. Your website seems to have been broken for weeks now?

  • LottieDean Charlie (@LottieDean) reported

    @SkyHelpTeam In fact the stories she's told me makes me want to leave sky and like her we have been with you for 20 years! I'm shocked and appalled at how bad the customer service has been.

  • simmo_1701 Simmo (@simmo_1701) reported

    @SkySports @SkyHelpTeam hi, the sport UHD doesn’t have any sound coming through. Is there an issue with the feed or more likely an issue at my end? Ta

  • eLearnMissKelly Marie-Clare Kelly (@eLearnMissKelly) reported

    I change from @SkyUK to @virginmedia on Friday but I have essential work to do before then. Currently getting an upload speed of 0.01Mbps. I’m tired and emotional and feel like the worst teacher on the planet. 😓

  • jeff_oakley1990 Jeff Oakley (@jeff_oakley1990) reported

    @SkySports Saw the lob on, and couldn’t help going for it

  • rossjporter RoJoPo (@rossjporter) reported

    @pow_m_pow @SkySportsPL @SkySports Yeh he's so bad. Don't think it's a coincidence that the keeper change has transformed a solid defence into a weak one.