Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 27: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Glasgow, Bristol, Chatham, Southwark, Aldershot, Hengoed, Newcastle upon Tyne, London, Bradford, Kelso, Stratford-upon-Avon, Keighley, Oldbury, Belfast and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Walsall |
Wi-fi | |
| Glasgow |
TV | |
| Bristol |
Phone | |
| Chatham |
Phone | |
| Southwark |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rampapapam
(@Rampapa32498271) reported
@SkySports In the first half, Poles simply got **** and that's it. If the English had pressed them then, which was easy, it would have been a better result. The other half was also quite weird.
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Gavin Newlands MP 🎗
(@GavNewlandsSNP) reported
@MacDJ1985 @SkySports @SkySportsNews I've met them & discussed it. Tbf STV would lose lots of money if they bid similar amounts to paid subscription TV. There is definitely a public service argument with BBC although would need wider debate as many would complain it would be too high a proportion of BBC🏴 budget 1/2
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John Connolly
(@Jonjo_Connolly) reported
@SkySports Poland were robbed, never a penalty when Sterling dived. Also Poland should have been given a penalty for handball by Maguire.
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LiamJR95
(@Jr95Liam) reported
@SkyHelpTeam Pretty useless giving us a badly operated ai "help" when everyone's wifi is down... Seriously wish wasnt with this Internet
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Spenser 😷💙😷
(@KLM_Kid) reported
Hi @SkyUK , I received my Sky router from you today, having had to sack @TalkTalk , a company I would best describe as contemptuous of my custom. My service from you is not due to go live until 07/04 yet my internet has gone down with the message "Network change detected".. 1/
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Cacoe
(@cac0e) reported
@SkyHelpTeam Doesn't help during outages in the middle of the night though does it?
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s⛹🏽♂️
(@sknowsball) reported
@SkyUK terrible wifi have some shame🤡🤡
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Carl Woodward 📻
(@Carlos1376) reported
@frances_idfk @atracon1980 @SkyHelpTeam Mine too. It says I need to book an engineer. Don’t know if it’s an individual problem or it’s a network problem?
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StevieMcstravick
(@StevieMcstravi1) reported
@SkySports U might want to speak to your own vile support. Just saying.
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Rachael🔴 🏳️🌈 #champ19ns
(@liverbabygirl) reported
Is it an #AprilFoolsDay prank this internet being down or not. @SkyUK
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TheRunDown
(@YuJay_1) reported
@SkyHelpTeam I already have Sky ultra fast in my area, I also have BT 1 gigabit fibre available in my area. Sky seems to be a bit slow or oblivious that gigabit fibre is a thing now whenever it's mentioned. Are you or are you not going to supply this in the future?
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Euge80
(@Euge4780) reported
@phillharris88 @SkySports Out standing in the car park. Trent would have whipped in more crosses. Supply to the attack was crap. 4 shots whole game. ???
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Harveylaad
(@harveylaad) reported
@SkyHelpTeam I’ve had a new router and engineer visit yet my internet speed / download / stability is so so bad. Even the open reach engineer seen the speed checks on devices around the home he said himself you should be getting more and it’s bad. I can send you screen shots
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Atracon1980
(@atracon1980) reported
@SkyHelpTeam sky broadband is down (darlington area)
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martine stott
(@martine76) reported
@SkyHelpTeam seriously getting annoyed cannot access my account for months as your reset password doesn't work been paying movies sky go well over a year never used ..can't get through on phone I know times are difficult . I'm just gonna cancel my DD
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Tony Prudence
(@tony_prudence01) reported
@ForzaSebastian_ @SkySports Rice who bossed the game against your ****
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bow
(@wt2244) reported
@SkySports That ******* keeper didn't help him one bit
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Arijana
(@arijana_aki) reported
@SkyHelpTeam HORRIFIC COMPANY!! I WILL BE SPREADING THE WORD TO ANY NEWSPAPER I CAN!In a world where wee are all struggling financially in some level.THIS COMPANY are just looking to **** you around and rip you off! No help at all. “Deals” and “saving” my arse! Don’t go with sky!
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Megan Mcardle
(@megmcardle1989) reported
@SkyHelpTeam my broadband is broke i have a uni student who lives with me i need someone to fix it
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Alan Hughes
(@huwsa1) reported
@SkySports Totally biased ITV commentary again. Poland not even being recognised for their contribution to the game. Blatant penalty off Macguire and Dixon completely dismisses it. Typical English sport commentary, be it football or rugby.... they wonder why people support their opposition
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Ali Clarke
(@Fatalibert) reported
@TKoristka @SkySports Because you support him right?
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peter barr
(@fourtownship) reported
@SkySports Another cry baby Liverpool player,who when as a small child,lay down in the middle of Tescos,and threw a strop because his mother wouldn't buy him a milky bar,probably sucks his thumb in bed as well!!
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Aiysha Jebali
(@AiyshaJebali) reported
@SkyUK how can I actually contact you? Your service line has an automated message & hangs up. The website nor app can answer my urgentquery - please advise.
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Loonala789
(@loonala789) reported
@scousevic28 @SkyHelpTeam Ours was down as.well, I'm also from Liverpool, it was saying it was problem with our modem
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Euge80
(@Euge4780) reported
@Bootneck107 @SkySports Grealish is ****.
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Arijana
(@arijana_aki) reported
@SkyUK A DISGRACEFUL COMPANY AND TEAM! JUST LOOK TO RIP YOU OFF AND **** YOU AROUND ON EVERY LEVEL POSSIBLE!!! Beyond shocked at the lack of help & any service what so ever! Don’t fall for any “deals” they have as they won’t do anything to help you if you Bill jumps!!!!!
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Nicola Blake
(@NicolaBlake1) reported
@SkyHelpTeam my broadband services should have gone live yesterday but haven’t. Please help
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Euge80
(@Euge4780) reported
@StuartWinston28 @SkySports Kane was crap. Maguire??? What game did you watch?
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Vicky Gee
(@scousevic28) reported
@SkyHelpTeam App is a joke saying there is no issues in the local area and I should book an engineer. Looks like there is an issue in the whole area
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Euge80
(@Euge4780) reported
@Sothole11 @SkySports Did **** all. As usual. Shite