Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Exeter, London, Rotherham, Gosport, Devizes, Edinburgh, Dublin, Newport, Ealing, Batley, Hackney, Helston, Cardiff, Southampton and Ramsgate.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Dagenham |
Internet | |
| Exeter |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Rotherham |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Oliver.
(@am3s___) reported
Now we've got Mrs Hinch showing off her Gifted #SkyGlass, yet sky still won't allow me to reduce or cancel my contract. But will gift these expensive products to those who can afford it & those like PTWM who scam vulnerable women 🙄 @SkyUK @skytv
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HollyAHarvey Author
(@HAHarveyAuthor) reported
@SkyHelpTeam your mobile 'help' team are terrible. Trying to say my bank is at fault rather than yourselves when I've had no problems other than with your new direct debit! Considering cancellation even if it costs us.
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Joel Simons
(@JoelDSimons) reported
@SkyHelpTeam How strange, on the phone earlier I was told I needed to be a Sky Signature customer to get Discovery Plus for free for 12 months. Two months on and no one at Sky can get it working for us
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Steven
(@st53bve) reported
@veencube11 @DeludedIron @SkySports If this was any other 2 drivers it would have been resolved by now , consistency is poor
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John Cowell
(@JohnCow47921968) reported
@SkyHelpTeam I keep trying this but broadband keeps crashing. HELP ME PLEASE
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John Kyogo
(@jald19) reported
@Luisgarcia_10_ @SkySports Key Players having to mis games due to isolation, trip to Dubhi, Bolingoli incident where we had to play reserve team, no fans in stadium . Celtic were hit the hardest with covid and by authorities forcing full team isolation
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Andy
(@hendoracing) reported
So if it isn’t bad enough for @SkySports @SkySportsNews viewers that @SkyAdamSmith ruins boxing he now ruins the darts as well 🎯 nice one sky top work!! Just terrible!!!
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RichieUK
(@RichieUK_TTV) reported
It's amazing HOW BAD the audio is on @SkyHelpTeam customer service team -- sometimes sounds like aliens, sometimes LAGS and breaks up, a woman said MONDAY to me, legit spread it out over 20 seconds... they MUST be on Sky Broadband based on past experiences
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John Kyogo
(@jald19) reported
@Luisgarcia_10_ @SkySports If you do not that then I can’t help you
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Dayle
(@DayleBarron) reported
@GMAnalysis @SkySports He applied for the Newcastle job twice under Mike Ashley, wages won’t be an issue with Rangers
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Becky Ward
(@CharltonWardy) reported
@SkyHelpTeam Every TV channel suddenly says No satellite signal. Is there an outage? London N3
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Mark Hughes
(@mrkykilla) reported
@SkyHelpTeam Hi lainy. I ordered over the phone and was never told it was an extra. So when I received the tv today I expected I would have one. I based this on it being shown in all of the pictures
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John Kyogo
(@jald19) reported
@Luisgarcia_10_ @SkySports Covid had a massive part , your kidding yourself on if you really believe that it didn’t effect the season. 1 trophy in his 4 seasons at Rangers and that was during lock down with no fans.
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Honeyman
(@Gam3rs4Life) reported
@SkyUK how can I cancel my plan? I'm out of contract and your online support I have been waiting for over an hour
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jason hardwick
(@ElementsFSLtd) reported
@SkyHelpTeam Hi Chloe, I was venting at the ongoing and persistently awful ‘ fibre’ fast broadband. Which it isn’t has not not been. Last engineer that came today me WiFi didn’t go round corners. Really, yes. I’ve two months left and will move to a better provider.
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Sonny
(@sonnyathwal1) reported
@BecksGreeny @SkySports Stop trying to shove it down our throats
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Dwain Reid
(@DwainReid) reported
@SkyUK @SkyHelpTeam is sky down in the SE15 area? 😩😔😤
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Nick Mason
(@mrchippings) reported
@SkyUK Hi, currently been on hold for over an hour to speak to an advisor about my Sky bill. I can’t sort it out online. Do you have a online chat service?
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Family On Tour
(@Family_OnTour) reported
@SkyUK 3 month old SkyQ box keeps shutting down after about 30 mins not happy at all 😡
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HK👑
(@Fodenszns) reported
@officialbantams @SkySports Nahh seriously though how is Paudie never in any of these??
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Trevor Belmont
(@Daud__Abdi) reported
Don't feel like watch fp2 on skysports cause they're just gonna talk **** for an hour and speculate or make **** up and its gonna be unbearable. Especially if its crofty and pdr
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graeme robertson
(@graemetopref) reported
@biglockforward @Smallgingergirl Not STV problem .. the problem is with the SFA who took as much money as they could from @SkySports
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Andrew Collinson
(@aicollinsongbz) reported
@SkySports ,it is GIBRALTARIAN not any of your poor attempts tonight
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Sam
(@_SamEllis) reported
@officialbantams @SkySports Gillead and watt. Are you stupid?
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NathanLewis
(@NathanL68388590) reported
@spike_66 @SkySports How comes when ever a team wins the league, people always say it was only because the other teams were ****? Yet if their team wins it, the league never lies and it proves they are the best.
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Lewis
(@Lewis23580355) reported
@SkyHelpTeam Tells me everything it always does gives me methods to fix that never work
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Mark Hughes
(@mrkykilla) reported
@SkyHelpTeam So I wasn’t offered one and now I can’t get one? Not great service that is it?
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KT💙
(@Tilskatoff) reported
@SkyHelpTeam Phone - gets you passed around hours. Email - doesn't work on your website Chat - says it's unavailable. So, letter it is then. Thanks for trying anyway, Chloe.
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niall murphy
(@Luisgarcia_10_) reported
@jald19 @SkySports How does Celtic being bad equate to rangers getting 102 points?
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Lucy Nichol
(@LucyENichol) reported
Wow @SkyHelpTeam been on for 45 minutes trying to cancel - are they hoping I’ll give up?