Sky Outage Report
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Bristol, Northolt, Elgin, Croydon, London, Pontyclun, City of London, Porth, Newport, Cardiff, Stirling, Glasgow, Nuneaton, Peterborough and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Northolt |
Internet | |
| Elgin |
Wi-fi | |
| Croydon |
Wi-fi | |
| London |
||
| Pontyclun |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gus Watts
(@GusWatts) reported
@DrewBellGB @SkySports @GNev2 Because you shouldn’t support a club and commentate. It’s supposed to be neutral. Once again missing the point
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Gus Watts
(@GusWatts) reported
@SkySports @GNev2 Exactly why these 2 shouldn’t commentate. Supposed to be balanced and non biased. Fail to see why this is good?
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Dave
(@ERIC10SHLAG) reported
@ItalianSam82 @Football__Tweet @SkySports You're ball knowledge is almost as **** as your barber Piss off Sam
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The Legend 🍊🍊
(@paulsoxy) reported
@SkySports @GNev2 Neville pee's sitting down...
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Monil 💙
(@Monza972) reported
@SkyHelpTeam Hi, how do I raise a complaint with Sky where I can get a proper response? I’ve explained the issue twice via email and your overseas response team replies with something that they haven’t understood at all.
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Emmanuel Chukwu
(@Emmanuel290475) reported
@AbsoluteChelsea @SkySports This is crazy spending for a rookie ,why is boehly and team wasting our money,why why please. The biggest challenge Chelsea has is not player recruitment but poor management off the field, look at the mess with traveling plans for Sunday,we need a proper football director now.
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Neil Cant
(@neilcant2) reported
@SkyHelpTeam It said there was a problem in my area but was not listed in any articles...back up now though.
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Russ*
(@SxBruss73) reported
@SkyHelpTeam Think it was more the production of the show. While watching I had my volume at 30( usually 15) but when an advert came on I had to turn it down
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Gus Watts
(@GusWatts) reported
@Yungen_Leem @SkySports @GNev2 2 support united 1 supports Liverpool. All commentators should be neutral. Get ex players to be pundits but not commentate
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Matthew Bryant
(@Mattyboy0222) reported
@GusWatts @SkySports @GNev2 He didn’t have his mic on though? So what’s the problem?
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Joe C
(@Joe_C_London) reported
If there is one bad time to have a @SkyUK broadband outage it is when I am trying to deal with a production incident at my own job.
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Roger Mottram
(@rogerefc) reported
@SkySports @GNev2 Why anyone who doesn't support either of those 2 clubs subscribes to Sky I don't know. All you are interested in. All you think everybody else is interested in. Insulting. Biased. Boring. Sooner people turn their backs and you disappear the better!
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Ami 🍀
(@amilauraxo) reported
@SkyHelpTeam No because it just gives me help pages online. Nowhere to say my sim hasn’t been delivered or issues
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Jacob Hodgson
(@JacobHodgson01) reported
@SkyHelpTeam @SkyHelpTeam Not really a solution though is it...
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stuart tetley
(@TetleyStuart) reported
@empireofthekop @SkySports Then he woke up from his dream I’m a Liverpool fan we were awful they run us ragged
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Darren Plaza
(@PlazaPlayer) reported
@steven1976a @SkySports @GNev2 Ahhh cos of his dad. Yeah knew that. I wonder why he never played his entire career at Bury. I’m also a Oldham fan, doesn’t mean I can’t support Dorking where I now live.
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Nic Bullen
(@nic_shout) reported
@SkyHelpTeam It does not make a difference. It doesn’t operate in HD, you can’t get subtitles, it frequently goes down to like 360p, no continue watching feature etc. reinstalling won’t help that.
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Dawud🖱
(@shollyfella) reported
@Toluspinnn @ogheneyxle It’s okay not to like Carragher but Gary Neville is the worst pundit on Skysports.
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Nic Bullen
(@nic_shout) reported
@SkyHelpTeam No I am not. And there is no problem with the internet, it’s your app.
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Maff_Reads
(@maffreeds) reported
@lfcalsty99 @SkySports @GNev2 Gary made more noise in this video than the whole away section at Old Trafford yesterday. Terrible support
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Jon Longstaff
(@07976Jon) reported
@SkyHelpTeam how do I get a conversation with the Sky Broadband team that solves issues. TWO HOURS on the phone TWO HOURS and nothing sorted out. Rubbish service!
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Jason Clay
(@JasonCl27104227) reported
@GRich91 @SkySports @GNev2 They were looking over the club’s weekend prep work for last night! Shame we never saw this last sat night conveniently
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🏋🏽♀️
(@vamessandy) reported
@AbsoluteChelsea @SkySports Wtf @ChelseaFC Guy is average Will have CHO over him all day every year
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deludedgooner
(@deludedgooner1) reported
@GNev2 Fanzone, @SkySports analysis is at an all time low. Never watch anything other than the 90 minutes anymore
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𝓢𝓽𝓮𝓹𝓱𝓪𝓷𝓲𝓮 𝓑𝓾𝓬𝓴 🌻
(@Buck27ox) reported
@SkyUK is there any chance of some help? I’ve been on hold for over an hour now and I want to know why the sky glass is restricted when on the my sky app it says the bill is paid for until 4th September?! And as I was writing this the line has gone dead! Typical!
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Andrew Renshaw
(@Pandy187) reported
@lfcalsty99 @SkySports @GNev2 Again, so what? You also heard the better part of 70,000 other United fans screaming. If this genuinely upsets you then I don’t know what to say, as long as he doesn’t start deliberately antagonising liverpool (or any other set of fans) what’s the problem?
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lfcalsty99
(@lfcalsty99) reported
@Joecarlo545 @SkySports @GNev2 It’s more doing it over the mic I have a problem with
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Gbenga Elijah
(@Lcube_2011) reported
@AbsoluteChelsea @SkySports Never. We don't want
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Pennard Hill Parka Monkey
(@NickN_88) reported
@SkySports @GNev2 Carragher just jotting that one down for another day