Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Birmingham, Belfast, Hounslow, Glasgow, Bangor, Walthamstow, Caerphilly, Colwyn Bay, Portsmouth, Wandsworth, Aberdeen, Blackpool, Neath, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 9 hours ago |
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Wi-fi | 10 hours ago |
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Wi-fi | 11 hours ago |
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TV | 13 hours ago |
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Internet | 13 hours ago |
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Internet | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Clay (@DanielClay) reported@SkySports This #refcam is a stupid gimmick that serves no purpose. Get rid.
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Andy Williams 🔴⚪️ 😇 (@Aedicule) reported@eurofootcom @markmcadamtv @SkySports This one is perplexing because he played for Southampton a few seasons ago & was awful. I just can’t see how he’s improved now
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Johnny Mac (@JohnMac19059272) reported@charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future
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fedupstfc (@stfcnickw) reported@SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....
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OJC (@OgboiJoseph2) reported@SkySports Still nothing bad
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Jason Lewis (@jason_lewisj22) reported@SkySports why is your stream on the sports+ app so bloody awful? It freezes, the picture goes & it’s always behind real time. We pay bloody good money for this rubbish. No wonder people us a firestick
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Mark Stockdale B.E.M (@markstockdale69) reported@dixiedeansboots @SkySports Stopped watching that crap ages ago, he's never changed.
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M C Gilani (@MGilani57809) reported@SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!
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Andrew Dalton (@Andy_Dalts) reported@SkyUK so many problems since switching to fibre 3 weeks ago. More time not working, than working. Can’t get through to anyone to speak to and your online support is dreadful. So disappointing, would not recommend to anyone
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Kyle Fitzpatrick (@Kjfitzdude) reported@SkySportsNews @BenCipolla @SkyHelpTeam how do I cancel my Sky subscription?
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Joe Middleton (@Bigjoe201207) reported@grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK
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Simon Warsop (@WarsopSimon) reportedSky sports+ is still not ******* working what ******** are you doing making people give there personal information away so people can watch a channel they pay for @SkySports
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RGLFITNESS1🏴𓅪 (@richiefit1) reported@charlieldrv @SkyHelpTeam Twice during the second half the Walsall game jumped back to the 38th min mark so switched to the Fleetwood game n that did the same!! £150 a month n this ****!!
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Matt (@MattMcC9) reportedHello @SkySports. I’d like to cancel my subscription immediately.
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Sole.Surfer (@W45EMS) reported@SkySports @SkySportsNews nothing new here, just more lies and nonsense from you. No wonder people aren't watching your crap anymore.
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MCE (@__MCE___) reported**** you @SkySports for pushing a narrative to have Tzolis sent off. Wankers
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Kobbie Timeee ✨ (@MainoooBall) reported@SkySports Lukaku was never £90M you lot are liars 😭😭😭😭
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Darren Bates (@Bate87313Darren) reported@charlieldrv @SkyHelpTeam Have the same trouble watching sky, only get it watching the football!.
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UptheRams (@uptherams72) reported@charlieldrv @SkyHelpTeam Not being funny mine half way through second half reverted to footage from the first half, around 58min went back to 35 min.. absolutely useless service
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Barry Munckton (@bmunckton) reported@charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.
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Twinny42 (@Twinny421) reported@Welshade @SkyHelpTeam @SkySports Says everything really. Once these ******** get your money they couldn't give a **** about you. Third world countries get better service than what these robbing retards provide - plus they have the audacity to reply with automated messages. *****.
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Steven Gregory (@steg245) reported@IlkestonRams @SarahMcAdoo @SkySports I had a bad case of deja vu.
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Eddie Goss* (@eddieg_11) reported@KopSector @VinnOConnor @SkySports RB was never priority this summer, why are people banging on about it
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Dillon (@dillonjahn) reportedCan't believe how poor the standards have got at @SkySports . Used to be the gold standard for sports broadcasting and news, but the entire product served up these days is a complete joke.
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Mike Critchlow (@CritchlowMike) reported@charlieldrv @SkyHelpTeam Picture quality on Sky is ****, they purposely downgrade this so you pay additional fees for HD and Ultra HD which isn't great also
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Tony Rogers (@tonyrogers68) reported@gfcbekah @SkySports @skytv Stream went bsck to first half. Now not working at all.
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Ben (@benwrightfeb) reported@ste_0076 @SkyUK I’ve just recently got rid of mine after 1 year. It’s a terrible product. I hope yours get sorted mate.
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Saintsmith80 (@saintsmith80) reported@SkyUK keep bothering to change my broadband maybe sort out your channels first like @SkySports plus channel. Why offer games on red button if matches just keep stop/starting. Very poor
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Dagogo (@Hesblack0) reported@SkySports Hated. Adores. Never Ignored.
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Simon Parry (@sparry951) reported@charlieldrv @SkyHelpTeam Never had an issue with ours. In laws have a lot of problems with it but they are on Virgin