Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Edgware, City of London, Brighton, Cardiff, Manchester, West Drayton, Barnet, Derby, Edinburgh, Maidstone, Gosport, Burgess Hill, London, Bristol and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
TV | |
| Edgware |
TV | |
| City of London |
TV | |
| Brighton |
TV | |
| Cardiff |
Internet | |
| Manchester |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
ToryDouglass
(@ToryDouglass) reported
@SkyHelpTeam I’ve done all that. There’s a 10 minute wait for calls. Your online assistant wasn’t able to help. Everything is set up properly.
-
Ethan Norfolk
(@EN_Bull) reported
@SkyHelpTeam The update in my messages said that you would update me with another message on the 20th September…… I’m not even surprised anymore that you’ve failed to update me. Absolutely terrible service.
-
Camilla Sally Louise Latham 🌸
(@CamillaLatham30) reported
@skytv @SkyHelpTeam @NickelodeonUK I want to make a complaint as was told #TBOMT S2 part 2 was meant to air last night but I’ve checked and double checked and it isn’t on? Was it an error and you meant October instead of 20th September?
-
Sam Quarmby
(@QuarmbySamuel) reported
@SkySports “Yeah lads just on the way down”
-
#⚽️💙Chelseagirl
(@Patwacho1) reported
@g3rry500 @SkySports Yeah let’s support but without being noticed.
-
Neutral Messiah
(@Short_Tempa) reported
@SkySports What an excuse. It's losing strength because of morons like him who have never genuinely supported it.
-
Ollie
(@Ollie_90_) reported
@Kayceeremo @SkySports I personally never got taught anything at school
-
PenCapChew
(@chew_pen) reported
@SkySports Poor Forest, I cannot wish that kind of shitball on anyone, start your drug addictions now because you'll need something to help you through
-
Steven Wright
(@StevenW27429865) reported
@SkyHelpTeam I have gone through all the online help already
-
EL GUAPO
(@ELGUAPO99310534) reported
@SkySports Arsenal fans have become used to eating caviar, now they are angry for eating beans & bread. It's ok to be pissed over a poor performance but always cheer your team on, always want them to win, dont even criticize the wins, rather appreciate the points and the climb up the table.
-
Dave 💙
(@Davebot90324770) reported
@SkyUK Your driver of #LG20JKV needs an eye test. That red light he went thru at 10.38 today meant to stop, it meant stop for car who went thru in front, he had loads of time to stop, no excuses. White guy, 30's, beard. Bad driving.
-
ToryDouglass
(@ToryDouglass) reported
@SkyHelpTeam There’s no service upstairs. Unless I use 4G
-
Billy French
(@BFrench00) reported
@SkyHelpTeam Could I not pay an upfront cost to bring the monthly costs down?
-
Dave Hopkins
(@DeAtHaToMiC69) reported
@SkySports So long as she gives them yellow card for handball I'm down for this... Been getting away with it for way too long.
-
Rachel Addis
(@Taffiblue) reported
@SkyHelpTeam Complaint…thought that would get dealt with??
-
Andrew frost
(@Andrewf10185201) reported
from
Horndean, England
@Mrjamieohara1 @SkySports Pompey fan, good player Jamie but what a stupid comment
-
KingMason
(@PrinceTammy9) reported
@SkySports If anyone has a problem with this they should show the same energy for Zaha.Btw he said he point the badge instead,Skysports stop this agenda against Chelsea
-
Dan cole
(@DanC10107) reported
from
Leeds, England
@SkyHelpTeam This is the first contact I have made since I was told packaging would be coming, im not sure how long it takes to arrive? I previously spoke to someone about the overheating problem and was told to return the device for replacement.
-
Nihal Singh Matharu
(@NihalMatharu) reported
@SkyUK @SkyHelpTeam IM NOT WASTING MY MONEY AND TIME TO CALL YOU FOR THE PATHETIC KIND OF CUSTOMER SERVICE I AM GIVEN FOR YOUR FIBRE OPTIC BROADBAND IF YOU WANT TELL YOUR TEAM TO CALL ME..
-
Froglo Dynamite
(@DynamiteFroglo) reported
@SkySports They weren't harsh at all. He stayed far too long. Just because Arsenal has been a basket case for years now doesn't erase how much they declined under Wenger too. They just carried on down that slope.
-
Acton Observed
(@ActonObserved) reported
@SkySports Just as an observation, not an accusation. It’s mainly the white people who are happy to no longer be oppressed by people kneeling down.
-
Taylor Richards
(@taylorichards_) reported
@SkyHelpTeam Yes, Thursday 23rd. Openreach have an issue their end but nobody thought of telling the customer. My Sky app still says I'll be connected yesterday!? I'm currently using my own mobile data to WFH. I'll be leaving Sky if it's not resolved on Thursday.
-
Jason
(@Jason28115209) reported
@SkySports Needs to put the blunt down
-
JR
(@Johnryder48) reported
@SkySports If he don't want to do it that's his choice but his excuse is pathetic. If his team were 3 nil down would he stop trying?
-
Sammy Browne
(@Sammy_J91) reported
@SkyHelpTeam My WiFi is down and while trying to run tests on your app it says that's down too. I've reset the WiFi box twice and it's still not working. Please can someone help, thanks
-
Lynn Simp 🏳️⚧️
(@Dazy__FF) reported
@SkyUK @SkyUK @SkyUK Please explain why your service would fit better in the 1920's than 2020's
-
Sean
(@Seankalindawalo) reported
@SkySports It never worked in the first place
-
Jaylaws88
(@jaylaws88) reported
@SkySports There has to be a better photo of this guy than this, this is terrible from #skysports
-
Steve Brookstein
(@stevebrookstein) reported
@SkySports Sky pic worst image of Steve Cooper.
-
Rachel Addis
(@Taffiblue) reported
@SkyHelpTeam Still no response…and still no internet…is anyone working that can help??