Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 19: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Pontyclun, London, Edinburgh, West Bromwich, Bridgend, Motherwell, Romford, Wandsworth, Ilford, Dublin, Leeds, Slough, Harringay, Southend-on-Sea and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Southwark |
Internet | |
| Pontyclun |
Wi-fi | |
| London |
Internet | |
| Edinburgh |
Internet | |
| West Bromwich |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn Matty
(@glenn_matty) reported
@SkyFootball @skytv @SkySports can someone please explain to me why ‘match choice’ on Sky Glass is so ****? Hardly ever works and not even an option tonight when selecting the red button - just offers UHD instead of match choice. Piss poor again - honestly what a crock of ****…
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Richard
(@RichWBA_LAIOUT) reported
@SkySports Red button not working again, what a surprise!!!! @SkySports
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James Huskinson
(@Borolad_1986) reported
@TedHankyComedy @SkySports That's okay if you're with @virginmedia you never get to see the red button games at all. I've been trying since 7:45 and still can't get on
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Fod
(@Fodderick) reported
@virginmedia The red button for the 6 advertised EFL games not working! When will this issue be sorted out? We are paying good money for this service, it’s just not good enough 😡 #skysports #EFL
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Ben John
(@ben_benjohn12) reported
@SkyHelpTeam I was wondering if you can help please. My paramount + works on the mini box but not on my main sky q box. All I get is error 3304. Many thanks
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gary habgood
(@garyhabgood) reported
@SkySports why can’t I get on the red button to see the footy. Keep getting “technical issue”??
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Trevor Davies
(@TrevorDavies33) reported
@Keeler966 @SkyHelpTeam Go on the home page and down to sport it’s available on there. My red button wasn’t working either. Got it on now though 👍🏻
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DaveyK #FBPE #GeneralElectionNow 🇪🇺🇺🇦
(@mackemviking) reported
Technical issues with Sky red button. Why advertise it if you can't deliver @SkySports
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BGR1878
(@BGR1878) reported
@SkyHelpTeam Looking to vancel my broadband which has not been working since the 20th of December Terrible service on the line..... and not for the first time neither No need to fix the broadband, I just want to leave Raise prices whilst lowering the quality of everything
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Liz Holme
(@MuseResearchUK) reported
from
Upper Boddington, England
@SkyHelpTeam Please could you fix the red button first. I’m hoping to watch WBAVPNE
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Clueless Steve
(@swanspassion) reported
Red button not working again @SkySports are really ***************. Charge stupid money and give next to nothing. So be gone
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Adamski
(@AdamskiGT) reported
@r_creedbalboa76 @SkySports Ive got the same problem.... waste of money
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Andy Paton
(@hammers01202) reported
@SkySports Red button not working though Virgin media,can u fix
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Rockyraccoon
(@r_creedbalboa76) reported
@SkySports once again there’s trouble with the red button football coverage. Payvall@this money and can’t watch the game you want.
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paul vinas
(@paulvinas) reported
from
Houghton on the Hill, England
@SkySports #redbutton not working for #wba game? Or is my box not working? 🤔
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rickie moy
(@smoggiemoy) reported
@SkySports @virginmedia the sky sports football red button system is rubbish, not good enough people pay a fortune for this and the red button never works properly 30 minutes into the game still can’t get on
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Grant benson
(@BensonGrant) reported
@SkySports when are you going to sort the red button out we pay a fortune for your very below par service #skyripoff
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Mike Wilson
(@mikey_j_wilson) reported
@skysports @virginmedia Please fix the football red button. Menu won’t load and flickers back to the main 503 channel, i’ve been trying for 30 minutes. Thank you.
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Kellen Hadfield
(@KellenHadfield) reported
@virginmedia @SkySports issues with red button coverage, is this a problem you’re aware of
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Caroline Morris
(@CarolineMcKevit) reported
Hi @SkySports red button not working AGAIN on SS Football channel.
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Ian
(@iramshaw) reported
@Markbri79155862 @virginmedia its not working for @SkyUK customers either
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Scott Martin
(@SD_Martin92) reported
Cheers @SkySports didn't wanna watch rovers anyway. **** bastards.
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Andrew McDonald
(@Haggis0978) reported
@SkySports @virginmedia red button not working on #skysportsfootball any issue?
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Julie Green
(@julesg78julie) reported
@SkySports red button not working again why are we paying for this rubbish
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Steve Johnson
(@Stevej1982) reported
@RayArmstrong88 @SkySports nope still not working technical issue load of ****
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Ed Skelding
(@ESkelding) reported
@SkySports the match choice not working again for @EFL?? Sort it out its been like that for a few weeks now
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Rob Hazuki 🖥🎨
(@TheRobAlmighty) reported
@jamiewordsleyx @SkySports @SkyHelpTeam Not working for me either
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Dave Evitts
(@Evo_1980) reported
@SkySports is there an issue with the red button tonight? Trying to watch WBA v PNE but the red button isn’t offering any other matches to watch?
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Andy Stevens
(@andystevens007) reported
@SkyHelpTeam @SkySports @SkyFootball why is the red button not working when advertised as should be
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Ricky Hodge
(@RickyHodge3) reported
@edizibrahim9 @BristolCity @SkySports Awful service!