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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southwark, Ilkeston, Newcastle upon Tyne, London, Hastings, Edinburgh, Westhoughton, Livingston, Huntingdon, Norwich, Dublin, Swindon, Bristol, Worcester, and Dartford.

CityProblem TypeReport Time
Southwark Total Blackout 3 hours ago
Ilkeston Internet 3 hours ago
Newcastle upon Tyne Internet 4 hours ago
London Internet 4 hours ago
Hastings Wi-fi 4 hours ago
Southwark Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sidneykidney4
    Sid (@Sidneykidney4) reported

    @IRVCHESTER @SkySports Newcastle's idiot of a Manager made a sub in added on time which caused the game to carry on after the 5 mins.

  • Sm16Mason
    Ste mason lfc unbearable red 20 times champions.. (@Sm16Mason) reported

    @IRVCHESTER @SkySports One of your players went down during the injury time

  • RedAdair8
    Redondo 🍀 (@RedAdair8) reported

    @UKFootyBible @SkySports is a shambles now! Unwatchable! Who would pay for that crock of **** now!

  • LJDundas
    Lee-James Dundas (@LJDundas) reported

    Why’s @SkySports got the crowd sound turned down ? #NUFC

  • Gavin19366
    Gavin (@Gavin19366) reported

    @steevi1da @SkySports My free stream has been flawless. Stop paying money grabbing ***** for poor products.

  • SteveJBunyan
    Steve Bunyan (@SteveJBunyan) reported

    @StanCollymore Totally agree Stan, all these social media wannabes on Talksport, Skysports etc. I’ve had enough of it. I switch the TV/radio off now when these ***** come on. Mind you some of the ex footballers are trash too. Jamie O’Hara, Bent, etc absolute garbage

  • WHLGav
    Gav 🏆 (@WHLGav) reported

    @eurofootcom @SkySports How ******** did we end up with Liverpool out of that lot

  • TheRiotAct9
    TheRiotAct (@TheRiotAct9) reported

    @DanLang12 @SkySports Hoddle is senile and clueless. Should never call our games either as he hates us. Gale is terrible as well

  • dermoreddevil
    Manc247 (@dermoreddevil) reported

    Sky f1. Stop letting Martin Brundle have weekends off because the two clowns doing the pit walk are crap #skyF1 #skysports

  • fidgetsfive
    fidget (@fidgetsfive) reported

    @tazandmurray @SpeedFreaks @usatodaysports **** that ****. Skysports is hideous.

  • Lazybedstar
    SJT (@Lazybedstar) reported

    @TomGaymor @SkySports Really poor by @SkySportsF1 in the UK. This support to be on 407 the f1 channel so Ive missed the start.

  • Coleman73Glen
    Glen Coleman (@Coleman73Glen) reported

    @Mrjamieohara1 They are as bad as the sections you do on skysports utter clown

  • SunshineLOFC
    Joe Daniel (@SunshineLOFC) reported

    Once again absolutely shocking levels of customer service from @SkyUK @skytv A joke of a company. #SkyTV #SkyUK #CustomerService failing to me their own deadlines again & again & again. The Ryan Air of TV companies @WhichUK

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Another useless woman im not paying for this crap

  • WarsopSimon
    Simon Warsop (@WarsopSimon) reported

    @SkySports why the hell can I not watch the spurs game on sky sports+ fix it you lazy *****

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Feeling bad two matches on sky today and sky are doing a documentary on kevin keegan what a ******* useless channel

  • DanLang12
    Dan Langley NUFC ⚫️⚪️ (@DanLang12) reported

    Will @SkySports stop having little gimps on like this retard talking about Newcastle and have him on talking about your darling top 6 club spurs? They won't they still be talking about Newcastle. Netflix will take this corrupt channel away soon can't wait!!!

  • jluvgin
    cmitch (@jluvgin) reported

    @SkySports you that desperate you need to have a useless woman on there . Worst around there is 😡will listen to radio no wonder everyone is leaving

  • JMS78
    James (@JMS78) reported

    @F1shyBob @SkySports Honestly had to turn sound off and watch on mute. God help us if he ever volunteers for Samaritans

  • OJPAC02
    O.J PAc (@OJPAC02) reported

    @TheBlueDodger @SkySports Too many defenders that doesn’t have the attacking ability on this team playing together won’t help us in the attack!

  • IbraZibra58
    Ibra58 (@IbraZibra58) reported

    @RDL198040 @SkySports The companies don’t seem to care that thousands are buying dodgy firesticks every week and it’s all these awful women on our matches that’s driving them to it

  • DavidHeron17
    Heron ⚫️⚪️⚫️ (@DavidHeron17) reported

    Newcastle played really well yesterday, Liverpool played really crap…. Skysports: let’s talk about how crap Liverpool played

  • andyrogo6
    Andy (@andyrogo6) reported

    @IRVCHESTER @SkySports Do you really think this or just trying to get a response your either your stupid or sad

  • DavidPerezUK
    David Perez (@DavidPerezUK) reported

    @steevi1da @SkySports An illegal stream is better quality. Ridiculous service from Sky Q

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Absolutely horrible sports channel is taught they might have learned from last season but afraid not two women in studio for spurs v brentford I just have enough of sky now

  • TomGaymor
    Tom Gaymor 🎙️ (@TomGaymor) reported

    @SparksF1 @ChrisOnRacing @SkySports Contracted to run that repeat, apologies for any issues you have had, we have been on MIX since 16:30.

  • Markjones172720
    Markjones (@Markjones172720) reported

    @NUFCDon @SkySports Crap

  • Riaan256
    Riaan (@Riaan256) reported

    @livescore @SkySports What an *******.

  • IbraZibra58
    Ibra58 (@IbraZibra58) reported

    @paul_jolly2019 @footballontnt @SkySports Both guys are too nice and soft Owen Hargreaves even let Karen Carney interrupt his discussion with a Hull player .. then he interrupted the host just when she started to ask something .. its just ******* basic manners

  • Geoff_NUFC
    GPM (@Geoff_NUFC) reported

    @seaned75 @SkySports Tony Gayle the main commentary but I'm sure Hoddle is the babbling idiot with him