Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (53%)
• Wi-fi (17%)
• TV (13%)
• Phone (9%)
• Total Blackout (5%)
• E-mail (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hammersmith, Islington, Dartford, Croydon, Glasgow, London, Nottingham, Rochester, Ilkeston, Derby, Leeds, Great Yarmouth, Birmingham, Winsford, and Carmarthen.

City	Problem Type	Report Time
Hammersmith	Internet	8 minutes ago
Islington	Internet	19 minutes ago
Dartford	Wi-fi	2 hours ago
Croydon	TV	2 hours ago
Croydon	Internet	5 hours ago
Glasgow	Internet	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧 | 🏴󠁧󠁢󠁥󠁮󠁧󠁿 | VEGAS ₳D₳ Pool (@VEGAS_ADA_Pool) reported 14 minutes ago

  We're now at a stalement with @skyuk with no solution. I believe, very soon, i.e. days, they're simply going to turn off the copper phone line and giving us no way to contact a guy that just lost his wife and has Alzeheimers! Are they allowed to do this?

• 
  Jordan Jones (@ButchersArms23) reported 15 minutes ago

  @SkySports Nobody watches this **** anymore surely ??

• 
  Alan (@skinnywinger) reported 17 minutes ago

  @SkySports Cancelled Sky this month £100 for 999 channels of **** all

• 
  djcwarbs (@djcwarbs1) reported 18 minutes ago

  @TheClubLiveTw @SkySports Nah, I got Newcastle staying up, I don't see them going down!

• 
  Joshua Gibson (@JoshuaGibson88) reported 20 minutes ago

  @ToonFan14 @SkySports Why should anyone feel sorry for Newcastle. **** happens, players go to bigger clubs. We lost coutinho and Suarez to Barca over the years. Torres went to Chelsea cuz he wasn’t gonna win anything with us. Get over it and stop taking it so personally

• 
  PaddyWaccoe (@PWaccoe) reported 20 minutes ago

  @TheVinny73 @SkySports Hahaha from someone that supports a team never likely to get anywhere near it

• 
  Danny⚒⚒ (@Dannyb3216) reported 22 minutes ago

  @SkySports Bring back soccer am and the good soccer Saturday panel. Not crap like this.

• 
  Alex Blanchard (@AlexBlanch1202) reported 24 minutes ago

  @footballontnt @David_Ornstein @LiamMacdevitt How is that the caption when 2 pundits said Manzambi ?! As embarrassing as SkySports with this “Top6” bias ****!

• 
  GeneralMartin (@mayermay88) reported 31 minutes ago

  @manueljr1000 if it was Barcelona, you wouldn't hear the end of it. SkySports would be all over that ****

• 
  Tracy (@tkralvarez) reported 34 minutes ago

  @SkySports Yuck. How awful that the alcoholism amd violence returns.

• 
  PaddyfreshOfficial🇺🇸 (@PaddyFresh3) reported 34 minutes ago

  @CFC_PEEP @AbsoluteChelsea @SkySports You are stupid honestly

• 
  thorntonspur (@thorntonspur) reported 41 minutes ago

  @SkySports far too many games now. even our crap games are on tv. i mean spurs v coventry. ridiculous

• 
  Ibra58 (@IbraZibra58) reported 41 minutes ago

  @paul_jolly2019 @footballontnt @SkySports Both guys are too nice and soft Owen Hargreaves even let Karen Carney interrupt his discussion with a Hull player .. then he interrupted the host just when she started to ask something .. its just ******* basic manners

• 
  Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported 42 minutes ago

  @Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .

• 
  Ludwig Van B's (@ChoralSymphony) reported 46 minutes ago

  @SkySports that's right grey nicholls yellow handle... Robin Smiths bat.. mate had one... pretty light it was.. still could do a lot of square cut damage #ENGvsPAK

• 
  Mark (@TheVinny73) reported 46 minutes ago

  @PWaccoe @SkySports Sad but true. Anyway enjoy your time in time. Its never normally for long.

• 
  Markjones (@Markjones172720) reported 48 minutes ago

  @NUFCDon @SkySports Crap

• 
  PaulCollinson2 (@PCollinson24) reported 49 minutes ago

  @skysports+ feed proving to be as awful as the game! Constantly freezing and dropping out 🙄

• 
  Robb (@Robblps) reported 50 minutes ago

  Credit given when it’s due. Thank you @SkyFootball @SkySports @SkySportsPL for not putting Gary Neville on commentary, he’s fine in the studio, but horrible on co-commentary!

• 
  No Limit (@No2Limits) reported 51 minutes ago

  @Blue_Footy @SkySports i know he’ll never be short of suitors

• 
  Pauly (@PaulyCDP) reported 52 minutes ago

  @eurofootcom @SkySports I’m pretty sure the reason he didn’t sign is because they are ****

• 
  “After review, West Ham number 19 commits a foul! (@CasfredA) reported 55 minutes ago

  @cdavison_afc @SkySports Meaning if we don’t sell we won’t buy .just terminate Jesus and Nelson . Sell Viera for cheap … get 60 for martinelli or allow him stay , convert him to RB as Kyle walker and sign barcola for the wings

• 
  SSK Aberdeen (@SskAberdeen) reported 55 minutes ago

  26 years with @SkyUK, VIP status. 3+ weeks fighting a fault THEY caused. A driver grabbed a parcel back from me and got physical at my door. 15 reference numbers for one unresolved issue. Credit unpaid. Compensation never addressed. Sort this out. #SkyTV"

• 
  Λ D Λ M · (@AdamLiterally) reported 56 minutes ago

  If @andyburnham wants to keep up his one-man crusade against these rip-off businesses, @SkyUK should be next. Doubling the price when your deal ends and forcing you to do the “I want to cancel” dance just to get a decent price is insane.

• 
  LucasHood92 (@LHood92) reported 57 minutes ago

  @TheClubLiveTw @SkySports Psycho with an awful take!

• 
  Deeko (@MaxwellDerek) reported 59 minutes ago

  @SkyUK terrible customer service. Outage in my area (G72) and my broadband not working since Friday 21st August, still not back up and running. When I phone to ask when it will be sorted, the call handlers are not interested and only want to upgrade my tv/broadband package.

• 
  Rob Gillespie (@robdgillespie) reported 59 minutes ago

  @premierleague it’s a shame @SkySports insist on using their terrible graphics and branding

• 
  Daniel Edmunds (@DanielE64141682) reported 59 minutes ago

  It’s about time either skysports/tnt do what they have with cricket & get good female pundits like Mel Jones & Urooj Mumtaz. Or just get rid of them. The ones they pick for football are generally awful. As cricket shows you can get fantastic female pundits.

• 
  mick m (@447866498937) reported 1 hour ago

  @SkySports How ******** has he got that job 😐

• 
  Jon Murphy, Officially Unofficial!  (@JonExistsToday) reported 1 hour ago

  Hey @SkyUK you know people hate sky sports+, so would you like to explain to me why it is that, when I called because it was freezing every two seconds, your solution was to send a new box? Cancelling sky sports the second rugby season is over. Looking elsewhere.