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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southwark, Manchester, London, Luton, Carlisle, City of Westminster, Uxbridge, Oldbury, Liverpool, Northampton, Hammersmith, Weston-super-Mare, Dublin, Sittingbourne, and Oldham.

CityProblem TypeReport Time
Southwark Internet 55 minutes ago
Manchester Internet 1 hour ago
London Internet 1 hour ago
Luton Wi-fi 2 hours ago
Carlisle TV 2 hours ago
London Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • StarSly_0
    Stack (@StarSly_0) reported

    @TouchlineX @SkySports Never buying the agenda that Mbappe is slowing Vini down.

  • theJoshBassett
    Josh Bassett (@theJoshBassett) reported

    @justcfc @SkyKaveh @SkySports They believed they won it. Not understanding the Manager was the driving force.... They gave themselves raises. And told the manager No when he needed A CB. Absolute idiot. Abramovich understood how important the managers role was.

  • ben_pedley
    Ben Pedley (@ben_pedley) reported

    @F1Media @SkyGroup @SkySports Nooooooooooooooooooooo !!!!!!! Stop making terrible decisions!!!! Absolute morons!! For a change, Listen to your fans and not the sound of ***** sky money landing in your wallets.

  • John_Of_Eng
    John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported

    @TheLobbyGobbler @SkySports Watched it on Fox 502, never skipped a beat even though they use the Sky stream.

  • ilGuarf
    ilGuarf (@ilGuarf) reported

    @F1Media @SkyGroup @SkySports This is horrible news. Give us F1 TV in Italy because I need an alternative to this awful management.

  • BardenShaun
    Shaun Barden (@BardenShaun) reported

    Jamie carragher chatting crap again on skysports again, no arsenal fan is going to be devastated after man city draw in the last minute, that draw puts the title in arsenals hands, you melt

  • Jshaw161
    James Shaw (@Jshaw161) reported

    Absolutely shithouses @SkySports We don’t need to watch a constant feed on a young lad in a very bad way unconscious on the floor! Go to an advert or just move the camera somewhere else in the ground

  • pdfbt40
    Martin Elliott (@pdfbt40) reported

    @ChrisMedlandF1 Not a problem. SkyUK program guide is total fiction. Amazing what you miss, record instead even when no FIA change.

  • sarahmorgan265
    Jane Morgan 🥂😘 (@sarahmorgan265) reported

    @RamblingTwitch @SkyHelpTeam This happened to me last year Sky cancelled my subscription without telling me. Had loads of problems setting up again 5 visits from Sky engineer. No luck so went to a provider. All fitted and working within 5 days. Sky couldn't do it in 3 months. Good luck 👍

  • T1_Lunar_
    ΛJ (@T1_Lunar_) reported

    @F1Media @SkyGroup @SkySports The worst decision.

  • _MrHardy
    🌸Mr_Hardy🌸 (@_MrHardy) reported

    @F1Media @SkyGroup @SkySports BAD NEWS!! **** british bias

  • KwekuBron
    Kweku 🇬🇭 (@KwekuBron) reported

    @SkySportsPL @SkySports you’re idiots for allowing this idiot on your screens

  • ValiantDiode
    ValiantDiode (@ValiantDiode) reported

    @F1Media @SkyGroup @SkySports Let me watch it on F1 TV and not on dogshit Sky F1 with That moron Crofty! Seriously not paying for this **** anymore I just can’t stand the commentary anymore! 😠

  • thedigitaldad73
    Darren Skingle - Entrepreneur (@thedigitaldad73) reported

    @skysports #refwatch !!! **** me ….. this is what happens when games are not shown live !!!! Awful decisions

  • CarlosS1kRR
    Carl B (@CarlosS1kRR) reported

    @nffckez @SkySports @SkySportsPL I’m literally watching the game on SS PL ! Don’t get what your problem is

  • Aidan0421
    Aidan (@Aidan0421) reported

    @RangersFC @SkySports Hope you useless bastards can get a result today. Probably the only time in history I’ll actually be cheering you on. Don’t let us down

  • Toffeewolfie
    Philip Whitehurst (@Toffeewolfie) reported

    @misterketch @rugbyleagueontv @SkyHelpTeam It happens a lot in football... It's the streaming service that's the issue.....not the sport...

  • Kingavel
    Deadpool's Doppelganger🐐 (@Kingavel) reported

    @Asac_afc @centregoals @SkySports God forbid bad thing.

  • RedDogNF
    Tom (@RedDogNF) reported

    @SkySports @SkySportsNews Yo-yo, back down by Feb

  • AFCxAnime
    My goat ^^ (@AFCxAnime) reported

    @NorthBankNadim @SkySports It's hilarious seeing an idiot spouting nonsense, it becomes a problem when a seemingly respectable person starts spouting nonsense.

  • ODIVERS0
    ArsenalAtTheCarpet (@ODIVERS0) reported

    @NorthBankNadim @SkySports Did you hear what talkSPORT were saying this morning *******. The blonde prissy shaban and gabby agbonlahor just saying the most negative ****, not an ounce of positivity. 1 caller got it absolutely spot on and confronted them about and shaban had a period about it. Silly cow

  • theMaizeK
    KatieM (@theMaizeK) reported

    @brianmodey He’s got to be the worst commentator. Can’t bear listening to him.🙉 #skysports

  • kun_ejizzy
    Morally Ambiguous (@kun_ejizzy) reported

    @timmy_sax @SkySports It’s never been a manager issue I think the players have just been poor

  • GGinaIvy
    GinaG (@GGinaIvy) reported

    Hey @SkyHelpTeam why is gigafast &31 a month for new customers yet £53 for existing? Doesn’t seem right that I’ve just upgraded my internet as an existing customer to find out I’ve been ripped off because I’m not new. Is loyalty not rewarded?!

  • Poplins999
    Dan (@Poplins999) reported

    @Chels_HQ @SkySports literally the least of our issues but yeah i guess

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported

    @pitpasschris @sky If this July increase is related to phone/broadband you’re likely on old copper services. If so expect a further increase in October @SkyHelpTeam should be explaining it’s due to Openreach switching off the copper network & hiking prices to double them compared to start of 2026

  • FishnChips1235
    Rory (@FishnChips1235) reported

    @nffckez @SkySports @SkySportsPL Nothing wrong with this. Don’t see the issue

  • DanOAvfc
    AVFCBADAMAN (@DanOAvfc) reported

    Shocking performance by Unai Emery Can't even blame the team for this they are asked to play this crappy way Worst 45 ever under Unai @ga11agbon #AVFC #TALKSPORT #SKYSPORTS Real Madrid would really want this? Doubt it @FabrizioRomano

  • AFC_Pound
    Pound_AFC (@AFC_Pound) reported

    @SkySportsNews Skysports has gone seriously down hill

  • ainyangetoh
    Bonaventure (@ainyangetoh) reported

    Skysports: The Bayern vs PSG game was super, that was proper football. NONSENSE And I watched that rubbish today Stupid hypocrites