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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dover, London, Ilkeston, Glasgow, Nottingham, Bideford, Maghull, Wigan, Manchester, Telford, Sevenoaks, Dundee, Halifax, Batley, and Edinburgh.

CityProblem TypeReport Time
Dover TV 1 hour ago
London Internet 4 hours ago
Ilkeston Internet 5 hours ago
Glasgow Internet 8 hours ago
Glasgow Internet 8 hours ago
London Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • annemariep1
    anne marie morel (@annemariep1) reported

    @DanLang12 @SkySports Had to mute them - blooming awful!

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports And rotten sky are still man utd mad horrible rotten channel

  • tonyshughes
    Tony Hughes (@tonyshughes) reported

    Picture quality on sky sports+ is dreadful, pixelating every 30 seconds and stopping intermittently. It's alright showing 1500 games this year but if it means this quality then don't bother. New front menu is awful as well. @SkySports

  • hardyad_tony
    Tony Hardy (@hardyad_tony) reported

    @SkySports this is really poor standard - sound keeps cutting out, picture blurred. Absolute rubbish!

  • Fati35930731
    DryEye (@Fati35930731) reported

    @SkySports If you take money for **** youll pay for ****. 50 million for delay is ridiculous but we'll i mean that got thw bag for Anderson. So why not.

  • AnnieBWansford
    Ann Bradshaw (@AnnieBWansford) reported

    @TomGaymor @SkySports Please tell the Americans again that their sound is awful. Disappointed by the dreadful unprofessional coverage

  • PantoShow
    Pop coast fm 99.7 (@PantoShow) reported

    @SkySportsPL @Carra23 Watching skysports tonight why Did you say liverpool has had the worst transfer window ever . wirtz doesnt fit . ive watched lfc for long time and think of players we signed in the past i give you one sean dundee !! where 1 game in !!

  • 765_sarahb
    sarahb_765 (@765_sarahb) reported

    @agentjay2009 @SkySports @Kasim_Khan_1999 All of PTI and Pakistan is uselless in the end the sons who have nothing to do with paksitan or its poltics have to rescue Imran Khan. As a nation our heads should hang in shame

  • Veekassfabrizio
    Veekass Fabrizio (@Veekassfabrizio) reported

    @SkySports Newcastle paying up to £50m for Nico Gonzá*** is a serious statement. If he settles quickly, that midfield could be a problem for a lot of Premier League teams. Good signing or too much money?

  • Gavin19366
    Gavin (@Gavin19366) reported

    @steevi1da @SkySports My free stream has been flawless. Stop paying money grabbing ***** for poor products.

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Pure utter crap worse it's getting

  • gunnerviv
    Vivek Arulnathan (@gunnerviv) reported

    @SkySports Is it humanoid if it cannot do something as basic as slowing down from a sprint to save itself from destruction?

  • TweetingChop
    Father Chopmas (@TweetingChop) reported

    @tomkir12 Always found it strange that he never appears on skysports or anything like that like the others Always in his gaff or a sofa somewhere

  • MurtazaViews
    Murtaza Ali Shah (@MurtazaViews) reported

    Imran Khan’s sons, Sulaiman and Qasim, have said they will fully support Pakistan during the second Test against England at Lord’s. Speaking to Sky Sports, they said they would normally support England against any other country, but when England face Pakistan, they want the Pakistan team to win @SkySports

  • Mick_Sewell2000
    MickS (@Mick_Sewell2000) reported

    @DanLang12 @SkySports @skysports are one of the worst things to happen to football, *****.

  • Bobby_Hammer09
    Bobby ⚒️ #BSOUT (@Bobby_Hammer09) reported

    I’ve managed to be 5 minutes behind with this **** @SkySports stream

  • TheIrishKopite1
    The Irish Kopite (@TheIrishKopite1) reported

    What was going on with @SkySports commentary yesterday? They told the viewers nothing about the penalty, whether it was or wasn’t one, (it clearly was), and the long delay while Dom was waiting to take the peno. Horrendously bad commentary by Peter Drury and @GNev2 #NEW #LIV

  • Tech_Guy_UK
    Rhys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tech_Guy_UK) reported

    £24 with sky stream. Loyalty never mattered did it? Loyalty doesn’t matter @SkyHelpTeam I don’t expect a ground breaking deal but to go up from one offer of £37 to £41 then there is some serious issues in your teams. Oh well 👋🏻 #sky #scam #tvdeals

  • USDesiMom
    USDesiMom (@USDesiMom) reported

    @sardesairajdeep @Athersmike @SkySports How do you manage to turn everything into whataboutism? You do know that shows lack of empathy, right? You should once a while address just the issue you hooked people with and stick with that, you don't have to turn everything onto India, when it is not the topic here.

  • singhrakkeshz
    Rakkesh Singh (@singhrakkeshz) reported

    @sardesairajdeep @Athersmike @SkySports Did these people spoke against Imran Khan for this atrocities in Pakistan and How be was made PM with the help of same Military establishment

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam @Brendanovici What a sad and pathetic way to treat your paying customers - with a response like this. Third world businesses wouldn't dream of treating their customers like like. Shower of ********.

  • andyrogo6
    Andy (@andyrogo6) reported

    @IRVCHESTER @SkySports Do you really think this or just trying to get a response your either your stupid or sad

  • bobozile77
    Sibo (@bobozile77) reported

    @SkyHelpTeam @stevenmortimer_ I had a engineer come to fix my internet and TV connection,he fixed the problem but decided to add Sky sports on my account and extended my TV subscription till 2028 without my permission,what a disgrace!

  • Nolanhattrick
    Graham Robinson (@Nolanhattrick) reported

    @JNSports1 Spot on. Everyone wants Test cricket to succeed apart from the @ECB_cricket who bask in the finances thrown at them by @SkySports which is desperate for this 100 crap to take preference. No other nation is interested in it, which tells its own story.

  • londonhoneybee
    Melissa_B 💙🏳️‍🌈🏳️‍⚧️☮️ (@londonhoneybee) reported

    @SkyHelpTeam Of course you're not monitoring this anymore! I'm adding to the list of complaints so others can see. 5 weeks without broadband. Can't work, can't watch TV. Got nowhere contacting your help centre. No updates, no idea when it'll be fixed. Utterly useless. You are a disgrace!

  • RedAdair8
    Redondo 🍀 (@RedAdair8) reported

    @UKFootyBible @SkySports is a shambles now! Unwatchable! Who would pay for that crock of **** now!

  • TonySpurano
    Achilles (@TonySpurano) reported

    This SkySports coverage reminds me of how much I disliked Paul Heckingbottom. Remember when he was critical of the referee for stamping down on their time wasting at WHL when he was Sheffield United manager?

  • ConnorWoolf1995
    Connor Woolf (@ConnorWoolf1995) reported

    @ItzNihaal @eurofootcom @SkySports Awful player man

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • jamezymaryan
    James (@jamezymaryan) reported

    @_BoroStats With the game being on SkySports won't help with people going, sandwiched in-between 2 league H games, if you didn't get a ST like I didn't this year £60+ is a lot of money in one week.