Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Wisbech, Hackney, London, Birmingham, Brentford, Preston, Manchester, Blackburn, Harringay, Ilkeston, Southwark, Northampton, Glasgow, Middlesbrough, and Bradford.

City	Problem Type	Report Time
Wisbech	TV	1 hour ago
Hackney	Internet	2 hours ago
London	Wi-fi	2 hours ago
Birmingham	Internet	2 hours ago
Hackney	Internet	2 hours ago
London	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew D. Piera (@AndrewPiera) reported 11 minutes ago

  @F1 got to say, the new broadcast on @AppleTV is terrible. Don’t watch anything like to skip through the talking heads. @SkySports please come back!

• 
  Sky Blue Centurion (@C80192134) reported 11 minutes ago

  @SkySports Who is this deluded idiot?

• 
  pri⁸¹ (@osc4rpi4stri) reported 19 minutes ago

  zak gng on tv saying "oscar was speeding" "oscar didnt say anything about the broken up tarmac" like does he even keep up with the race or ???? cuz skysports literally showed oscar complaining on radio about the tarmac and oscar's team had told him he wasnt speeding :/

• 
  Cyril Godwin. (@LDingbobga) reported 22 minutes ago

  @goalsside @SkySports They want to cover the problem they have with their goalkeeper

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gerontius1) reported 22 minutes ago

  I really wish @SkySports wouldn’t do their own replays/reviews of umpiring decisions after the batsman has declined to do so himself. What’s the point? It doesn’t help anyone. It’s all shoulda/woulda/coulda.

• 
  touhami jilali (@jilali_touhami) reported 23 minutes ago

  @Zuffa_Boxing @SkySports @paramountplus Max just be inventing **** up

• 
  Rob W (@UKRobBoxing) reported 24 minutes ago

  @SkyHelpTeam can you fix the MySky app please, it’s saying all sims on my plan have 0gb data.

• 
  Drako1909 (@Drako1909) reported 25 minutes ago

  First how the bodyguard treated the other poor #SkySports interviewer that was just trying to get a cool interview, then the ******* towel of Kimi being stolen by Kim because she thinks everything is hers and now this. Please, block every ******* Kardashian for the paddock. #F1

• 
  julian daniel (@viewfromthetrev) reported 29 minutes ago

  Thomas Tuchel seems to have an issue with Jude Bellingham. #England #WorldCup #SkySports

• 
  Claire Lotriet 🌞 #ubuntu (@OhLottie) reported 29 minutes ago

  @NickOzOz @SkyUK I do very much support my staff with things like – feels like you’re implying I don’t. I can’t arrange my time around this one. It needs to be done quickly and I can’t rearrange my diary today or Monday. I hear your point but things aren’t always black and white.

• 
  lew (@trippinlmao) reported 29 minutes ago

  .@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they

• 
  月の珊瑚 (@yueno687681) reported 30 minutes ago

  @Zuffa_Boxing @SkySports @paramountplus Fell asleep watching this ****

• 
  J Hoskins (@JamieHoskins15) reported 33 minutes ago

  @WeAreTheOverlap This little weapon is the biggest buzz word speaking click bait merchant in the world He was a QPR fan, has multiple football pages on X and somehow worked his way in to this **** @SkySports now produce for our subscriptions Just an arrogant cheeseball who’s jumped on the wagon

• 
  Glen 007 (@nugs777) reported 34 minutes ago

  @citizensmith @SkySportsBoxing @SkySports Awful

• 
  Nicola (@thenicolalowe) reported 35 minutes ago

  @SkyUK can you confirm that sky advisors have no issues today because the level of advisorys ive been passed around and the level of communication is appalling

• 
  DUCE of Chelsea 💙 (@maziducehub) reported 35 minutes ago

  @theMadridZone @SkySports After the damage has been done

• 
  John Leech (@TheLeechy) reported 38 minutes ago

  @SkyHelpTeam hi I need to make a serious complaint how do I do this

• 
  pawellwitt (@pawellwitt) reported 42 minutes ago

  @Zuffa_Boxing @SkySports @paramountplus Damn, he avoided that left hand and caught him with the right!

• 
  ian bannister (@fountains88) reported 45 minutes ago

  @brfutboll Whether Messi is the greatest or isn’t (I think he is) is not the point here-who the hell cares what @SkySports thinks?! They think football was invented when the Premier League started & have dumbed down football coverage immeasurably. Their opinion is completely irrelevant

• 
  Anthony Hickey (@Anthony_Hickey) reported 47 minutes ago

  @SkySports ******* that is horrific. 🤢

• 
  AndreWick🏎️🏍️🏁 (@letsgogp) reported 48 minutes ago

  @SkySports the guest on the grid are not obligated to speak to @MBrundleF1 , also you need to get someone with a more likeable personality to do that job, he's rude and entitled. Read the room! #F1 #MonacoGP

• 
  XITOAX (@xitoax) reported 49 minutes ago

  @SkySportsNBA @SkySports Wemby’s own words said it best: he was bad. While 26 and 12 looks good on paper, 6-of-21 from the field and six turnovers won’t cut it against a team as disciplined as New York. He needs to find his rhythm early in Game Two. YaGo.

• 
  Jan Army Brat 🇬🇧 🦖 🎗️ (@BratArmy) reported 51 minutes ago

  @QcWynter @SkyUK @SkyHelpTeam Oh wow good job it didn’t do any more damage.

• 
  VINCENZ (@v_incenz) reported 52 minutes ago

  @SkySports No sponsor on the shirt,dat is too bad for the world champion

• 
  marion boyle (@marsboyle) reported 52 minutes ago

  @SkyUK you now have no human help team🤬 I don't want to talk to a bot it doesn't work for what I want 🤬🤬

• 
  viralmindblog (@viralmindblog) reported 54 minutes ago

  @SkySports Bad night, maybe. Bad player? Not even close. 😤 Wemby will be back stronger in Game 2.” 🏀🔥

• 
  nosmh (@nosmh) reported 57 minutes ago

  I still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables has driven the company to a shameful place and my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.

• 
  Jordan (@_wisemensay) reported 57 minutes ago

  @vikrum777 @SkySports Stupid. Teams will use it to time waste and break play up towards the end of games. Just intervene if needed

• 
  Rusty 🇮🇪 (@Rusty462286) reported 57 minutes ago

  @_SonOfTheDesert @SkySports You've got small penis issues

• 
  Ubong Silas (@ubysilas) reported 60 minutes ago

  @theMadridZone @SkySports Arsenal are in trouble