Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (18%)
- TV (12%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Todmorden, Wrexham, Islington, High Wycombe, Chatteris, Fareham, Amersham, City of Westminster, Chesterfield, Blackburn, Southwark, Hackney, Rochford, London, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Todmorden
|
Internet | 1 hour ago |
|
Wrexham
|
Wi-fi | 1 hour ago |
|
Islington
|
Total Blackout | 2 hours ago |
|
High Wycombe
|
Internet | 2 hours ago |
|
Chatteris
|
Internet | 4 hours ago |
|
Fareham
|
Phone | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Wilbur Kennedy (@pardo2287) reported@EmmMurray211 @SkyUK Same for a couple of hours today but no communication from the company. Very poor
-
JAY (@jayofficial84) reported@theMadridZone @SkySports Why now wtf br give us genuine news
-
Richard Hammer (@SirHammerLot25) reported@SkySportsNews No one gives a ****! Here @SkySportsNews goes again sucking off Spurs! Do tell us @SkySports who at Sky pushes their BIASED support on your channel for sours more than any other club? Producer? Directors? It’s PATHETIC
-
Usmanshafty2 (@usmanshafty2) reported@Eldrizy @SkySports Hopefully he turns down the deal
-
AFCBen (@GoonerBen11) reported@SkySportsNews Old **** thinks we will listen to him over Ornstein your irrelevant and skysports is irrelevant
-
seɖjro🇧🇯 (@Bayo_ibk) reported@Chelsea_stat @SkySports He's not bad at all
-
***** (@Sambonufc) reported@SkySportsNews Hi @SkySports this bloke absolutely loves him self. You should be embarrassed having someone as bad as he is at his job reporting for you
-
Funto Peter (@funto_peter) reported@FabrizioRomano 29 years old going for £75m and everywhere is quiet. If this was Manchester United, Skysports and all other media outlets would write the transfer fee in Euro just to have a higher figure and the narrative would be "it's a bad business." This is how you know that Manchester United is bigger than them all.
-
Miklos (@MiklosDenmark) reported@jakimoskiFC @SkySports You are the retard, HE has to prove it's needed, not the other way around.
-
Alan (@AlanAvm1502) reported@Bantamigo88 @SkyHelpTeam Sky router is ****,
-
Wanga-unLimited (@Consumer4You) reported@NatWest_Help well done for stepping in to prevent an elderly neighbour from being scammed of £90 by a caller pretending to disconnect her @SkyHelpTeam service in 30 mins. Sky didn't assist despite her paying £135 a month - which is a ridiculous scam itself for an over 80!
-
Tank (@MurphD100) reported@ECB_cricket love cricket but The Hundred is absolute dross. Why would you pay £40 for this meaningless franchise nonsense. If the crowds are down 20% this year it will only get much worse. @SkySports
-
louis (@LOUlSB2B) reported@SkyHelpTeam oh ffs, your ai chat box is NO HELP and let me not get started on the customer service advisors. oh sky you’re going to hell for this
-
Victor Olomu (@DeoJ2010) reported@David_Ornstein @TheAthleticFC If only Skysports @SkyFootball can do a proper job. Poor and lazy journalism
-
OPE (@QuadriOPE18) reported@theMadridZone @SkySports We know he’s staying at Madrid, he can’t help Arsenal win UCL
-
MagpiesArmy (@bob87722426) reported@SkySports What could anyone offer you to **** off with the made up stories?
-
Peter (@Peter31252560) reported@KingselehSzn @AIStreetMagic @SkySports Corruptino and the clan of MAGA-sect don't support football, they only support their own 💰💰💰
-
Trey Nyoni (@LFC_TreyNyoni) reported@SkySports Damn this is next level upgrading style 😭
-
The Yeti 🇬🇧 (@Scotland2Philly) reported@RangersFC @martin_william @SkySports Just win. Nah **** that. Hammer them
-
Mobes (@Mobbydinho) reported@SkyHelpTeam I phoned the helpline looking for my sky puck for 2 weeks now I thought the phone call was going to have news of delivery date but no joy. Mark O’Brien 625407661762 sky stream account Can you help me get my sky pick please.
-
Garri (@garri1900) reported@SkySports What for? Revenue is crazy!! World cup was the most profitable ever! Tickets were crazy expensive! And yet you are short on cash? *******!
-
Sam Brown 🏴 (@SamBrow74823937) reported@Trafordtimes @Jaggodc You’re the liar, Skysports never said Rashford was getting the #10 shirt back. You must be ******* desperate for clicks.
-
Jim Cannon (@JPRCannon1701) reported@PLorenzo559 @deanobaby89 @SkyHelpTeam Found this thread after having the same problem. Three ad breaks, three crashes. Only thing I can do is reboot it till the next adverts come on and it goes again.
-
Millsy (@davidmillzy) reported@SkySports Had it been Brighton or Bournemouth with the new young lads we brought in the slysports news desk would be praising the appointment but all then sad c@ntw do is bring the club down and link every player away from the club.
-
Gareth Kerr (@GarethKerr14) reported@SkySports What is this ****? Lol
-
Tommyknocker67 (@tommyknocker67) reported@gavsuave @SkySports @PoliceScotland Poor flower you must be traumaised away and lay down
-
SobozLFC (@ItzDartanium) reported@PAtubobienemi @SkySports Ur in Nigeria Why would u care about who watches what sport in england? And why do u care in general who watches nz or south africa? And lastly Nigeria and rugby isnt a thing,and never will be. And thats not a sky sport issue
-
J D (@DNOmassive) reported@SkyHelpTeam I want to give my 31 days notice to cancel my rolling TNT sports add-on without sitting on the phone for an hour please.
-
Linda Fitzgerald (@Hoops9Linda) reported@razorkev69 @SkySports The journey home from the London Stadium is bad at anytime. On a Friday night, it will be awful. It would be nice to have a London Derby at 3pm on a Saturday for a change too.
-
razorKev (@razorkev69) reported@Hoops9Linda @SkySports Tbh not sure I'm gonna rush back there after taking about 24hours to get to Stratford st after our fa cup game absolutely **** they couldn't organise a piss up in a brewery tbh lol