Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (17%)
- TV (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, London, Manchester, Colchester, Gosport, Luton, Milton Keynes, Liverpool, Chesterfield, Hammersmith, Southwark, Bedford, Stowmarket, Hounslow, and Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 2 hours ago |
|
London
|
Internet | 5 hours ago |
|
London
|
Total Blackout | 7 hours ago |
|
Manchester
|
Wi-fi | 7 hours ago |
|
Colchester
|
TV | 8 hours ago |
|
Gosport
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Tim Caulfield (@timcaulfield) reported@jammierooroo @SkyUK Stay calm (I get the irritation) and explain the vulnerable situation and point out there is a cooling off period so they need to make it where you want the package and will deal. Sky always have a "deal" cos they know losing a customer is often a permanently closed door
-
Carl Bucksey (@carlbucksey) reported@Malcolm_Sillick @jammierooroo @SkyUK Tbf 30 day cancellation is standard so not really sure what u expect them to do. They haven't refused to cancel by the sound of it and prior to you calling what else are they meant to have done?
-
BoudaSmoke (@DanielTStocks) reported@jammierooroo @SkyUK I'm not trying to be a **** here, but when they said, "Hi, I'm X from Sky...". She couldn't hang up the phone?
-
Andy (@SepLad) reported@jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts
-
Sue🦖🇮🇱💚🤍💜🏳️🌈Women, Life, Freedom (@eleonorasfalcon) reported@jackisgeeky @jammierooroo @SkyUK Yes, but you still end up paying Sky (through Now streaming service) because they have the rights to almost all tennis matches.
-
userds5050 (@userds5050) reported@jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them
-
Levi Piggott (@levi_piggott) reported@robgibb01 @DeadlineDayLive @SkySports No, he's horrible. He will only set us up to win the championship because that's the only thing he can do, and when we get back to the prem, we'll be a disaster again
-
Allan Colcombe (@theoldbloke) reported@jammierooroo @SkyUK There’s a cooling-off clause on all phone contracts (ex-Sky customer here) so she should get it corrected.
-
RVN (@freddy0047) reported@jammierooroo @SkyUK I think you are being ripped off with that amount tbf , name of the game is haggle haggle haggle and if they don’t budge to your set £ tell them your cancelling , they soon come back grovelling for your service .
-
Marc Knight (@MarcPilot75) reported@jammierooroo @Melissag0ec @SkyUK Cancel. Get Starlink,
-
Chris Jennings (@cjluck84) reported@jammierooroo @SkyUK You could just cancel the direct debit, and tell them to **** off. What they gonna do? It's unsecured debt. She's elderly. Is she gonna be taking out credit cards? Doubt it. Tell them where to go. Sign upto Virgin instead.
-
Diogo dalot (@dalot_diog57679) reported@talkSPORT @SkySports @NOW Big retard can’t form his own opinion and has to read it off the screen
-
Whirlygig (@Whirlygig5) reported@jammierooroo @SkyUK Wtf are you paying that much to watch tele? I find that mind blowing.
-
Ian@Restoresanity (@IJWest78) reported@jammierooroo @BearClyff @SkyUK Is it Sky or Sky network? Fake company
-
grayedge (@grayedgethistle) reported@SkySportsPL @SkySports - Redknapp - never managed. Neville - failed as a manager. Keane - one good season. Richards - never managed. Carragher - never managed. Yet all presented as experts. FFS.
-
Sparky (@sparkyuk11) reported@CindyTh3Dog @jammierooroo @SkyUK They’re the worst. All farmed out to foreign call centres who don’t speak good English. They mumble and constantly try the upsell. When my mum wasn’t budging they just hung up on her. Others have been equally rude. Moved her off from BT to Vodafone and they’re just as bad.
-
D (@Therealdonnab42) reported@jammierooroo @SkyUK My mum gave me permission to speak to them & it took around 2 weeks to resolve. They admitted it was insensitive, poor judgement & customer service given circumstances. Contract was cancelled with no penalty & mum rec’d compensation as a goodwill gesture.
-
Susan Warren (@SusanWa02526665) reported@jammierooroo @SkyUK When my mum was in a similar position (no sky ) but recently bereaved we told her to,say no to any calls for any services be it to change landline, energy provider etc. Shame you didn’t tell your mum the same as she would have just put the phone down. £110 a month? What for?
-
FlyingBear (@BigPawsRule) reported@jammierooroo @Impossi28437184 @SkyUK There is a cooling off period of 14 days so your mum can cancel
-
D1 ck **** A (@YKP1888) reported@SkySportsDarts @SkySports A Man Utd supporting scouser will never go down well.
-
Richard (@visitandtravel) reported@jammierooroo @SkyUK To clarify my rather abrupt statement - I have Now TV which is broadband version of Sky - you pay for the channels you wish to watch, and as I do not pay the BBC scam tax I can't and don't watch live TV. I signed up to the entertainment package - around £5 a month (on 6 month offer) - I never, or at least very rarely watch it and will not be renewing it. As for their movie channel - why bother? Paramount and Apple TV, via Amazon Prime provide better content and this is a shame as I used to like and enjoy Sky entertainment series (US based) and then suddenly they went 100% woke and just lost the plot in content and quality - same great actors, awful scripts and screenplay. In my opinion of course.
-
The Music Man (@DavidJa51216245) reported@jammierooroo @SkyUK No ********. They dont even call when youre out of contract as it goes to a rolling contract. They NEVER call. It was either a scam or you're talking ****. I suspect the latter to push an agenda
-
🎗️1904 🏴 (@Ullcity) reported@KevinSmith1389 @jammierooroo @SkyUK What ******** you about daft ****?
-
5DPigeon ❤️ Restore Britain 🇬🇧 (@5DPigeon) reported@jammierooroo @SkyUK no one wants to watch their goyslop especially @SkyNews which is mega crap, IDK how they sleep at night when 55% of their program is DA DA DA DA NANA NA DAAAAAA. pathetic. Scamming is only way they can stay alive innit
-
Lynne Holding (@wonderfulziggy) reported@JAU_4 @jammierooroo @SkyUK Don’t get me started on Santander’s “bereavement service”!
-
Trading Places (@Ajcts) reported@jammierooroo @Despairing_Tory @SkyUK Distance selling regulations. Cancel
-
Chalky Taylor (@Chalky_101) reported@KevinSmith1389 @jammierooroo @SkyUK Why are you using a New Yorkers pfp complaining about uk customer services?
-
Iolanthe2345-Trainee Gargoyle of Beelzebub (@Iolanthe2345) reported@jammierooroo @CindyTh3Dog @SkyUK And with more things online, and you are told NEVER to share your password. It doesn't make sense.
-
Ned Zahawi (@ZahawisHorse) reported@Jhhshsh10 @SkySports Because I had a social media account in my own name which I'm not now allowed by work and i did it there. Now **** off. ********.
-
princerene10 (@princerene10) reported@bazedmondsonuk @SkySports Stfu you idiot and filthy bum