Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (30%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Corby, Mansfield, Northampton, Lymm, Basingstoke, Reading, London, Hackney, Morecambe, Bedford, Birmingham, Eastbourne, Croydon, South Shields and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Hammersmith |
Internet | |
| Corby |
Total Blackout | |
| Mansfield |
Phone | |
| Northampton |
Internet | |
| Lymm |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Tim Bond
(@TimBond1972) reported
@5up3rDave @SkyUK Wi-Fi. But that's irrelevant really. I have two devices next to it and about 25 others that literally never ever lose connection. Its 100% either a hardware or software issue with sky.
-
Rich Foxall
(@rfoxall) reported
@SkyHelpTeam Looks like sky broadband is down in Stourport - DY138XW. Router has been rebooted etc. Are you aware of a fault?
-
Maria Snow
(@snowyme) reported
@8gzd8k76nM @SkyHelpTeam Was polite to both agents and always am. I resent being kept on hold endlessly during my call to be passed to next agent for the same. Could've told me to get local sim in first few minutes but I waste money on 40 minute landline call. Shoddy service. You're still a ****.
-
Neil Hayward
(@NeilHayward18) reported
@SkyHelpTeam Yet again we are putting up with another outage..all my CCTV .. Alexa lights ..Internet and landline out ..I'm paying over £100 per month for this utter shambles of a service...are you going to compensate customers .. or are you expecting us to put up with it ?
-
Fiona Mair
(@Fefyuk) reported
@SkyHelpTeam are you aware of any broadband issues in the TW7 area? I've tried troubleshooting but nothing has worked.
-
Dale Summers
(@dalesummers85) reported
@SkyUK why is your internet so bad all we ever get is it on and off it’s so bad yet you always want paying for the pile of **** each month
-
Paul Russell
(@paul_j_russell) reported
@SkyHelpTeam Thanks - I've done that now, and my mobile number was on the call - just need Openreach to fix the issue now...
-
matt eggleton
(@matt_eggo) reported
@SkyHelpTeam Honestly not ringing any more I’m done ! I have spent last 2 weeks on the phone , if your would prefer to dm me so I can pass you my number to get someone to call me!! Try resolve this issue !!!
-
Martin McCurdie
(@Big_Angry_Dad82) reported
@LBoGaming1 @SkyHelpTeam @guildesports Also from all the Sega games they could've went with they chose Altered Beast🙄. My sister had it, it was the Megadrive pack in before Sonic I believe. I think I rented the Master System version cool concept but it was a pretty bad game.
-
Iwentupstairs
(@Iwentupstairs) reported
Can’t access help either. Charge the most for the worst service @SkyUK #sky #uselesssky
-
Jordan
(@jordbevan) reported
@SkyHelpTeam Is there an outage in Maesteg? Haven’t been able to connect for a little while. Done all the normal checks. CF34 area.
-
moonpunk
(@moonpunk) reported
@SkyUK As a TV services customer of yours for over 20 years, you are in a priveleged position to possess my personal details, such as my mobile phone number. This does NOT give you the right to cold call me and try and sell me Broadband or Mobile Phone services! STOP IT!
-
Kstand234🔴⚪️⚫️
(@goats_throbber) reported
@sportbible Fancams …. 😤 infuriatingly uneducated about teams they claim to support & nauseatingly repeat stuff/sound bites heard through SkySports, TalkSport & media pundits, trying to prove they know what they’re on about, football was around before SkyTV arrived !!
-
Toonmick70
(@Toonmick701) reported
Never mind @SkySports saying it's only live once!!!!! It's repeated 47 times an hour, give it a rest ffs
-
Maria Snow
(@snowyme) reported
@8gzd8k76nM @SkyHelpTeam No....Sky wasted my time and money. I've done my charity work trying to educate those beyond help this week, time for you to vacate my twitter space. The school of pointless tweeters is calling for you.
-
Tom Potter
(@tomjamespotter) reported
@DarthGrumpy3 @SkyHelpTeam @guildesports When correcting a perceived error of grammar on the part of another, one should take precautions to ensure one is not making grammatical errors of one's own, else it may serve to make one appear somewhat of a ****.
-
Katy Gibson
(@KatyGibsonWales) reported
Bloody hell @SkyHelpTeam sort the WiFi out half of the town been down for hour 😭 pay enough for it!! @SkyUK #kidsnothappy #skyUK
-
Frederick Barwell
(@fred_barwell) reported
@SkyHelpTeam I want to pay either sky or BT £14.99 of my money to watch a BT sports box office event but both are stopping me from watching it because sky are saying that it's BTS problem and BT are saying that it's sky's problem and both are not willing
-
Jeny
(@jenybatx) reported
@SkyHelpTeam 7 days my internet has been on and off….. I’ve spoken to someone on the phone, I’ve emailed and I still can’t use the service I pay for!! Disgusting service
-
Jeny
(@jenybatx) reported
@SkyHelpTeam 7 days my internet has been on and off (mostly off) when Is this going to be sorted? I’ve spoken to you on the phone, I’ve emailed and I’m still paying for a service which isn’t being delivered!!!
-
ChrisW78
(@W78Chris) reported
@SkyUK @guildesports It's ******* shite! Goes down every night without fail! Sky Glass is an absolute joke! And they charge you for a TV that you can't watch anything on??! Fraudsters!
-
pichu gaming
(@PichuIsGaming) reported
@SkyUK yall suck charging a fee beforw you even give us any service you should be ashamed of your money hungry efforts and piss poor internet
-
J
(@james_jackson01) reported
@SkyHelpTeam sky+ HD box has died. Non responsive. Done everything your site recommends. Not got the cover as the cost was excessive. Now have lost hundreds of recordings and need to know where I go from here. Been with you for 24 years would appreciate something back in help.
-
Stewart1954
(@BcfcStewart) reported
@TheGJRichards @SkySports I can get the football but anything else tells nr there is a technical issue ...watching football now
-
Elspeth Ransom
(@elleransom) reported
@SkyHelpTeam hi our sky internet has been down since 3pm yesterday. The sky service checker is of no help and I can’t get through to anyone on the phone. Please can you advise how to get this fixed
-
Annmarie Fraser (O’Donnell)
(@Annmari69903293) reported
@SkyHelpTeam No Internet and phone now and noone to help with issue.....vile
-
Frederick Barwell
(@fred_barwell) reported
@SkyHelpTeam to help me out and solve the problem
-
ChrisW78
(@W78Chris) reported
@SkyUK Your service is shite! Paying for Sky Glass and Superfast Broadband and it goes down Every. Single. Night! Complete rip off!! Not that you give a ****!!
-
Jonathan Evans 🏒😼
(@The5pecialone31) reported
from
Carlton on Trent, England
@Sky1946o @DominicFarrell I’ve cut down on my spending by getting rid of the things I don’t need like subscription services to Netflix, Disney+, Amazon music unlimited, BTTV including as part of that package BTsports and skysports via nowtv, Paramount+, The BBC tv licence as I can’t afford it
-
ChrisW78
(@W78Chris) reported
@SkyUK I'm missing loads actually! Seeing as your "superfast" broadband and Sky Glass gives down Every. Single. Night! And I'm charged for this privilege! Really terrible service!