Sky

Sky Outage Report

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 10/09/2025 23:00

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Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, Corby, Greater London, Harringay, Blackburn, London, Normanton, Newham, Hackney, Manchester, Ilkeston, Crawley, Southwark, Hammersmith and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomCorby Total Blackout
United KingdomGreater London Internet
United KingdomHarringay E-mail
United KingdomBlackburn Internet
United KingdomLondon Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • S66Quack ≋Q≋u≋a≋c≋k≋ (@S66Quack) reported

    Why do @SkySports give Hinchcliffe all the @SheffieldUnited games? Awful commentator. #TOTSHU

  • thekickbackpod_ The KickBack Podcast (@thekickbackpod_) reported

    [Cont.] The reality is, had the Super League been successful, they would have had their own DAZN-like streaming service with exclusive rights to the games in 1st world countries where everybody has a smartphone. That would have been problematic for SkySports.

  • WartimeSounds Peter Rowe (@WartimeSounds) reported

    @SkyHelpTeam No did all they with your man last time a week ago who said they could not send anyone as it was not an emergency and sent me a new router instead which I spent most of the day resetting all my security cameras and WiFi stuff all to no avail so I will also be putting in a claim

  • WartimeSounds Peter Rowe (@WartimeSounds) reported

    @SkyHelpTeam please can you DM. I have no signal to my sky q box yet again. Cannot get through to phone lines. This has been ongoing since upgrade and have been given very limited help as of yet! TIA

  • rehanashraf East End Gooner (@rehanashraf) reported

    I’m all for peaceful protest, but slashing a police officer with a broken bottle and launching flares at the pundits pantry is a new low, even for manure fans #MUNLIV @SkySports @Carra23 @GNev2

  • Cawley1984 Chris Cawley (@Cawley1984) reported

    Can't help but think that if that had been Liverpool fans at Anfield rather than Utd fans at OT the narrative from @GNev2 & @SkySports would be completely different! Once the fans got inside OT it stopped being peaceful.

  • Baron_Dean Dean (@Baron_Dean) reported

    @KyleMF1 @SkySports are ******* hopeless. They'll try and twist this within the next few hours. Probably make out the players we're scared or some ****. Anything to paint the fans in a **** light

  • smehans smehans (@smehans) reported

    @SkySports cancelling the programme early as @GNev2 continues2 incite riots and violence by his tirade of slanted and biased commentary of what is happening 5 yards away. He must have a different definition of peaceful. This is a ManU issue so don’t try and get us involved in...

  • G2theb4 The Scouse Nomad (@G2theb4) reported

    The root of the problem is @SkySports - fans should be storming them and sticking those microphones up those entitled presenters and fat cats where the sun don’t shine #oldtraffordprotest

  • CameronStroud72 Cameron Stroud (@CameronStroud72) reported

    @SkySports are part of the problem. Ripping football from the fans years ago, ***** tv kickoffs rearranged to **** over fans, sat back and wanted 14.99 per game. PPV, the exact thing the ESL would be proud of.

  • afcderm Dermot Wynne (@afcderm) reported

    @skysports no one can hear anything from your pitch side mics so please stop apologising for any bad language, All we can hear is the fake crowd noise

  • DMcGin75 Dean McGinley (@DMcGin75) reported

    You go abroad You can watch any Premier league game for pretty much **** all. Yet @GNev2 who works for @SkySports who've been fleecing the UK for 30 ******* yrs acting all high & mighty over this behaviour.. bastard hypocrisy

  • thespeck79 Craig Speckman (@thespeck79) reported

    @proudLFC @SkySportsNews Always idiots in any walk of life but @SkySports are part of this problem they were protesting about

  • LewTrigg_ Lewis Trigg (@LewTrigg_) reported

    @SkySports and @btsportfootball acting like they are for the fans is the biggest load of bollocks I’ve ever seen, they don’t give a **** about fans all they care about is money. They started this problem so **** them

  • gsian gss (@gsian) reported

    @Numero__Seis @kop_girl77 @SkySports he defended glazers too. ******* awful takes today from him. he was understably shook from a flare missing him but sky need to acknowledge their role

  • JordsleachX jordan leach (@JordsleachX) reported

    Wish @SkySports would stop putting breaking news about United v Liverpool being postponed!!!! Knew about that **** hours ago never mind 11 minutes ago

  • craigsh23 Craig Hegarty (@craigsh23) reported

    @RonnieBurns7 @GNev2 @SkySports Agree mate, and yet they did. They tried to make it out as if they’re great for football and everyone else is bad. Football needs a reset & change. While all the ESL news broke, UEFA sneaked major changes into the CL format that barely got a mention.

  • birtydave Dave Birty (@birtydave) reported

    @LeftyV7 @SkySports If Neville and Carragher said lets have an even playing field. All clubs have the same budget - I'd support it 100% but they won't. They want dominance. They want to handicap other clubs. They are as much guilty of not wanting competition as the #ESL.

  • Really_DJG BehindTheGorillini (@Really_DJG) reported

    @SkyHelpTeam . .Internet down yet again. Ever since I got Sky Q a couple of years ago it's been bloody awful. No help from you guys even though I ask. Guess what happens when my contract runs out? I swore I'd never go back to BT, but we've had enough

  • JasonMc17524182 Jason McCormick (@JasonMc17524182) reported

    @mikeparry8 We support great clubs,your right, but our clubs where part of the big 5 that brought about the PL those 5 wanted to take money away from the 72 clubs and made them rich peoples playthings this day has been coming since 1988-89,@SkySports are a cause now they tell us they care?

  • WartimeSounds Peter Rowe (@WartimeSounds) reported

    @SkyHelpTeam Proximity problem and no conductivity

  • diebienee Mj (@diebienee) reported

    @SkyUK why do you charge me when I don’t even have you as my provider?! #bad #CustomerService #dd

  • marc435 marcus rushton (@marc435) reported

    @SkyHelpTeam Hi I can’t get that far. I can’t even pick a package that’s the problem

  • claretandblue31 mrclaretandblue1981 (@claretandblue31) reported

    @SkyHelpTeam Paying over 60 quid enough and your internet garbage

  • timhewitt1 Hewbo 🐝 (@timhewitt1) reported

    Sad part of this is I have agreed with so much of @GNev2’s punditry, his take on the ESL, admired his honesty and oratory skills and genuinely enjoyed him as an expert on @SkySports But sorry Gary... today you got it wrong. Saying we should back these morons is the worst take.

  • birtydave Dave Birty (@birtydave) reported

    @LeftyV7 @SkySports I always say what I think Steve - do I take digs at United? All the time. If this protest was by Huddersfield Town - Sky would be condemning it no problem. I want Sky to show me the football, not preach to me about anything. Also to be impartial. They have never been that.

  • JayFowler_7 Jay Fowler (@JayFowler_7) reported

    @mademetoxic @SkySports That flag could of had someone’s eye out! If the wind had picked up it could have killed someone or left a scar for life, also that cookie duster could scar a birds face for life!! Absolute idiot of a protestor this guy!!

  • DeanB__UK Dean (@DeanB__UK) reported

    @City_Chief @LFC @SkySports Poor. Wait until you've been following Football for more than 10 years.

  • AndySturgeon2 Red68Fish (@AndySturgeon2) reported

    @gnev2 was a disgrace today. @skysports are just as bad for giving him the platform to spout utter nonsense. Sky are part of the problem. This was not a peaceful protest. When Utd were winning title after after he buried his head in the sand and said nothing.

  • RonnieBurns7 ᖇOᑎᑎIᕮ ᗷᑌᖇᑎS (@RonnieBurns7) reported

    @craigsh23 @GNev2 Dont get me wrong - Sky, the PL & the CL have all did similar things back in the day and have made billions from it. @SkySports tried to charge £14.95 per game during lock down so they cant play the innocent card either when it comes to greed.