Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (16%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Sheffield, Southend-on-Sea, London, Birmingham, Lymm, Hamilton, Dublin, Leeds, Glasgow, Oldbury, Newham, Manchester, Welling, Luton, and City of London.

City	Problem Type	Report Time
Sheffield	Internet	28 minutes ago
Southend-on-Sea	Internet	32 minutes ago
London	Internet	36 minutes ago
London	TV	48 minutes ago
London	Internet	48 minutes ago
Birmingham	Internet	56 minutes ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jonathan davies (@jonno108) reported 4 minutes ago

  @SkyHelpTeam I changed provider from Tesco mobile to sky mobile earlier this year the reception I receive is shocking around Worcester. Can barely make phone calls! Why is it so bad?

• 
  John (@jhnstncpst) reported 8 minutes ago

  @SkySports Utter rubbish to become winner now just press a button garbage

• 
  kcufti kcufti (@Kcuftiagain) reported 9 minutes ago

  Hey @SkySportsTennis @SkySports Why the idiot #jonathanoverend or ******* as the majority of the tennis world know him, on the #Norrie match at the #MadridOpen plus the useless slapper with him, talking bollox all over play. Coms free stream please. They ruin your coverage🤮

• 
  Max (@M26XXJ) reported 13 minutes ago

  Someone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW

• 
  walshcat 🦁 (@walshcat1) reported 14 minutes ago

  Just had the misfortune to accidentally land on Saturday Social on @SkySports. Talking about exactly the same **** it talks about every week. How do they get away with it?

• 
  Joe (@joe43932) reported 16 minutes ago

  @SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.

• 
  Tits McGhee (@Karlski420) reported 16 minutes ago

  @jammierooroo @SkyUK Who even watches sky wtf get a fire stick

• 
  jeaysejay (@jeayse_jay) reported 20 minutes ago

  @SkySports From 19 points down 🔥🔥

• 
  Michael Wyles (@MJW_F1) reported 21 minutes ago

  @SkySports Having watched every race live since 1993, I have seen many changes & loved F1 even through the seasons that others said were boring I can honestly say so far this is the worst season I guess fans like myself don't matter anymore as it's apparently all about showbiz & influencers

• 
  Loweski #⃣1⃣0⃣1⃣ (@d_lo101) reported 22 minutes ago

  Hey @SkyUK why is my sky q box showing a tv show on my “continue watching” when I have NEVER watched it nor do I ever intend to. Please allow the ability to remove shows from this list!!

• 
  Peter Hubband (@PeterHubband) reported 24 minutes ago

  @BobsterDrumhead @SkySports Yellow was enough as there was a covering defender. Pope has been poor this season so Gyokeres was just being lazy as he has all season. Just get on with. You won. End of.

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 25 minutes ago

  @SkySports Yet another shot sky advert. How many times do you have to block, mute & say I don't like this advert before you stop bombarding me with SKY crap?

• 
  Paul da Rita (@Paul_da_Rita) reported 27 minutes ago

  @martins_gerry I think @skysports need to get Dermot down to @Specsavers and quick!

• 
  Jk (@JulieKay080619) reported 28 minutes ago

  @SkyUK I have spent 7 days trying to get a complaint resolved with sky to no avail, following over ten hours on their messaging chat and 3 hours on the phone, so no choice but to go formal and go to CICAS under consumer rights.

• 
  Ste Wilko (@Wilko_666) reported 30 minutes ago

  @Oily60842708 @SkySports You think the issues were engine based?

• 
  mp (@mattp68) reported 31 minutes ago

  @SkySports you are utter w@nkers Arsenal v Burnley Monday night You really don’t give a **** do you

• 
  Smart (@SmartMetaX) reported 36 minutes ago

  @SkySports SGA in playoff mode is just silent destruction 😭🔥 no noise, just buckets and problems for defenders every possession 🏀🧊

• 
  Wayne Ross (@rosseytheyid1) reported 36 minutes ago

  @AppleSupport hi ive forgptten my icloud login im now logged out ive contacted @SkyUK who say to contact you help would be appreciated thanks

• 
  Eddy M (@eddyM2023) reported 44 minutes ago

  @SkySports Just look at the names.damn this is not Chelsea

• 
  Hans (@hans20101970) reported 45 minutes ago

  @SkySportsPL Declan Rice was poor last few Games yet Skysports so-called padits can't stop mantra Rice the best player

• 
  SweetDudeUK (@SweetDudeUK69) reported 49 minutes ago

  @SkySports No one cares about this crap

• 
  Jon Braz (@JBAfc73) reported 54 minutes ago

  @Arsenal Absolute disgrace. @SkySports proving once again they don't give a **** about fans! Do us all a favour and get out of our sport!

• 
  Smash (@Chrismartin1984) reported 55 minutes ago

  @Chels_HQ @SkySports Project is terrible and a complete joke. However this claim that they are some sort of feeder club is complete garbage there is no evidence of that

• 
  Tam (@orangeblue1000) reported 57 minutes ago

  Gary Neville has become an awful co-commentator. He talks too much. He picks a position to take early on and then sticks to it no matter how the match changes. No fans actually enjoy his commentary. Get rid @SkySportsPL @SkySports. It’s actually jarring having to listen to him.

• 
  Wavy (@wavygooner) reported 59 minutes ago

  Could have praised Olise and compared him to any past or present wingers making waves but he had to jump on the Saka hate train and this is someone SkySports pay to analyse football nah **** that Pythagoras ****

• 
  Liam (@liamhilldesign) reported 59 minutes ago

  @SkySports It is awful, even the drivers know it.

• 
  jordy (@JordySpurs) reported 59 minutes ago

  @eurofootcom @SkySports You could see this coming a mile off over the last few seasons. Europa league winners smoked screened the real problems. The signs were there, incompetent stupid decision after decision. Wrong appointment after wrong appointment. Medical staff called out. Board deserves it.

• 
  ******** (@DickHea72876437) reported 1 hour ago

  @_callumstone I will never understand why ANYONE takes any heed of ANYTHING that bore says. Absolutely the worst of a shabby bunch on @SkySports

• 
  Leon 🇬🇧 (@salintasi) reported 1 hour ago

  @CasualAcid59872 @jammierooroo @SkyUK get xevatv, solid dodgy stick service

• 
  Plata O Plomo (@DejiCNO) reported 1 hour ago

  SkySports got what they wanted with that Noni post. Piss poor organisation