Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (20%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Harringay, Hammersmith, Ilford, Southwark, Manchester, Normanton, Batley, Hackney, Glasgow, Dublin, Derby, Birmingham, Newham, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 hours ago |
|
Harringay
|
Internet | 2 hours ago |
|
Hammersmith
|
Wi-fi | 2 hours ago |
|
Ilford
|
Internet | 2 hours ago |
|
Southwark
|
Total Blackout | 2 hours ago |
|
London
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dmh (@Dmhches) reported@SkySports He couldn’t help the team, no he was the one that hurt his own team. Let’s have some accountability shall we
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mohmed sheikh (@MohmedSheikh) reported@SkySports Cry about anything wen england score. How about talk about dodgy ref and var who support Argentina?
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batt marzal 🇺🇦 (@batt_marzal) reported@MarkB7109683170 @SkySports Embolo cheated trying to get Paredes his 2nd yellow card and it blew all over his face. It was a stupid play, good job by the ref.
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Free and Independent UK (@Alan_Snowley) reported@SkySports Wtf cares
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Ethan Greenwood (@Ethanisraelite) reportedReally poor service from @SkyHelpTeam calling 03337593096 for moving home and line not working. Frustrating waste of time.
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steve simmons (@simmoF12020) reported@SkySports Going for 2-1 to england but why the hell do we have to listen to god save the king. For one its crap but the main thing is we are england not GB. We should be singing jerusalem or any song just for england not GB. Has to be changed asap so i can turn the volume up atleast
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tO (@OmalleyAFC) reported@B_JMills @F_Edits @SkySports If viewers can see the sudden change in direction, VAR—with access to multiple angles and replay speeds—should be able to examine it properly. Calling the incident inconclusive solely because the chip didn’t react ignores what the footage appears to show.
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Mikki Bjerke (@mibjerke) reported@SkySports Stupid question. No debate. Rules are rules. England dodged a bullet due to a faulty tech system. No doubt that the ball hit the cable. To question this is like asking if the sky is blue or green. And 54 % chooses green due to the narrative. Good luck in the semis 👍🏻
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Jamie ♐️ (@jamiesmithE) reported@SkyUK Hello all - I have been going around the houses trying to contact you and actually speak to someone. PLEASE can I get an email at least on who to contact as a new customer. I ordered a SIM 2 weeks ago and haven’t received it. 😕
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English Lion 🏴🇬🇧🦁♠︎ (@Topstriker98) reported@SkySports **** Argentina we don’t care
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Jason Symington (@Symingtonjason) reported@keane016 @SkyHelpTeam This happened to me too, line is terrible and was hung up on several times!!
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Holli (@HolliCarden) reported@MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.
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Sam Lee (@samlee1428) reported@johngibbonsblog @TheAnfieldWrap Clarke is doing the new age journalism of trying to be provocative&edgy.Only have to look at the sit down interview he did with Trent in the euros.They’ve forgot the purpose of what they are (not main character) and look for sound bites / viral clips.The skysports fella the worst
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🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported@MichelleBeckett @SkyUK @VodafoneUK it's a thankless job, having to do it at such a tough time doesn't help. most people are very helpful thankfully. some however demand proof. I am sorry for your loss
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Michelle Beckett (@MichelleBeckett) reported@NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry
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RunningSloth (@Lescoleen67) reported@MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.
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Rory Gleeson (@roryglee) reported@SkySports VAR didn’t award it you absolute shambles of network
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Ian P Images (@IanP_Images) reported@MichelleBeckett @SkyUK @VodafoneUK I used the Lifeledger website to do this and it was so simple to do. I picked up a leaflet on it from the Registras office when I went to register the death. It's a brilliant service to contact all the utilities, financial services and pension providers.
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Adam bamford (@Adbo99) reported@SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves
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LiaM (@Sc00B_94) reported@marionacldsc @SkyUK @SkyHelpTeam Had a broadband upgrade due 2 months ago… heard nothing since. They never have real people to contact!
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JH (@jossi04) reported@SkySportsNews You should be reporting on the ridiculous pricing of kits! **** skysports and the other robbing brands. Make football affordable!!
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Mr M (@Firkke) reported@B_JMills @F_Edits @SkySports The only one looking stupid is you. You obviously a troll with no clue. All can see it changed direction, unless you’re blind. Go to Specsavers. Same thing happened on Brazil penalty, and FIFA had to apologize later.
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tammy sharman (@treacletam) reported@MichelleBeckett @SkyUK @VodafoneUK I had the exact same experience. When cancelling everything after my uncle's passing, they were all amazing besides virgin who were quite terrible. I'm sorry for your loss
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ChristopherScotland (@ChrisScotland21) reported@SkySports Terrible celebrations wow
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Steven Dimond (@steven_dimond) reported@SkySports Paid tribute to him for being a cheating idiot who's actions ruined the tournament for his teammates and his country.
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Colin Smith (@smithco76) reported@MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads
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MH (@MhMyxacc444) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful
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Clive (@optout936698739) reported@SkySportsNews Fuuuuck, I forgot about this dumb ****. It’s been so nice not having to hear his stupid opinions every week. @SkySports platforming these pricks is ruining football
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Sam Bam (@ManSamBam) reported@MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.
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Michelle Beckett (@MichelleBeckett) reported@SteveMaslinG @SkyUK @VodafoneUK That’s awful. I’m so sorry your parents went through that. :-( I’m certainly viewing them in a different light after today.