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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 25: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 56% Internet (56%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Halifax, Birmingham, London, Bridlington, Dunfermline, Hammersmith, Leicester, Chesterfield, Colchester, Glasgow, Enfield Town, Hackney, Manchester, Sheffield, and Croydon.

CityProblem TypeReport Time
Halifax Internet 22 minutes ago
Birmingham Wi-fi 2 hours ago
London Internet 2 hours ago
Bridlington Internet 2 hours ago
Dunfermline Wi-fi 2 hours ago
Hammersmith Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidNSansom
    David Sansom (@DavidNSansom) reported

    That’s an absolute disgrace from Sky. All they had to do was keep one channel focused on Arsenal but we have seen nothing. I think a mass complaint should go in. If this was Utd, City or Liverpool would this happen.Absolutely disgusting. Start a petition! @SkyFootball @SkySports

  • jimmyhoganno1
    Jimmy Hogan (@jimmyhoganno1) reported

    @SkySportsNews SkySports is so dry. Predictable bores who never change their tune. Has he ever said anything positive? Im pretty sure he said we wpuldnt win it so now its whether we can win it again. Wish there was a system of promotion and relegation for pundits

  • KennyGy2k
    KennyGy2k (@KennyGy2k) reported

    Hey @SkySports fix up and put it on the Arsenal trophy parade stop doing nonsense

  • Dudlypaul2
    Paul (@Dudlypaul2) reported

    @SkySports why is the Liverpool game not working on sky

  • phoebesworld158
    Deborah (@phoebesworld158) reported

    @SkyHelpTeam I am tearing my hair out. I am constantly ringing Customer Services to cancel an order. The call keeps getting placed on hold, retrieved and I cannot hear the call handler & vice versa Help please.

  • EdFreeman9
    Ed Freeman (@EdFreeman9) reported

    @shanetcurran @hewhodares182 @SkySports URC offer every game for every club for €40 in their online package. In the League of Ireland you get every game for every club for €95 for their package. GAA+ is overpriced and poor value for money. Would be much better if they showed more games without all the pundits

  • notleksF1
    DeskJockey (@notleksF1) reported

    @SkySportsNews Still ******* obsessed, imagine what would have happened if the shoe was on the other foot, oh wait we know the answer. **** ALL @SkySports @SkyFootball bias as ****.

  • IsraelWhites
    🇮🇱Israel Whites 💙💛🤍 (@IsraelWhites) reported

    You know you’ve taken a really really bad free kick when you don’t even get a replay on SkySports. Why is Aaronson taking free kicks when he doesn’t have the power to reach the goal? #LUFC

  • DMFOFFCIAL
    DEAD MEAT FAN (@DMFOFFCIAL) reported

    This is unrelated, but SkySports commentators are so inconsistent with how they react to stuff. Like why ******** do they sound so dead seeing the current leader of not only the race, but championship, slowing down. Like have some reaction ffs.

  • avalleybantam
    avb (@avalleybantam) reported

    @SkySports Is this sort of thing the trust and club should make representations about but never do.

  • SallyJ26
    ❣️𝕊𝕒𝕝𝕝𝕪 ℕ𝕚𝕔𝕠❣️ (@SallyJ26) reported

    @SkyHelpTeam help please! All week our devices including the sky box keep losing signal. Have done all the usual turning off & turning on the hub etc etc about 50 times & its still not working 😩 I was meant to receive a text to say someone was looking at it when I reported it…

  • Mojogayle
    I love this club. (@Mojogayle) reported

    @andygoon63 @SkySports Complete arseholes! We don’t care about the stupid spurs match

  • dappergooner
    dappergooner (@dappergooner) reported

    @GoonerGirl1969 @SkySports @SkySportsPL pile of 💩 thank god I cancelled couple weeks back. Imagine showing losers not the champions. This is why I cancelled such poor coverage.

  • BradLFC1
    Brad (@BradLFC1) reported

    @GoonerGirl1969 @SkySports Because nobody gives a ****. Spurs are a bigger club anyways

  • la_wahwah
    Luke 'WahWah' Axford (@la_wahwah) reported

    @SkySports @NOWTV sort out the signal

  • SakaBigSack
    SakaOnHim (@SakaBigSack) reported

    @HandofArsenal Shame @SkySports are shite and we have to listen to the spurs manager talking crap .

  • DenseCraft
    DenseCraft (@DenseCraft) reported

    @GoonerGirl1969 @SkySports Because you cheated a title and nobody gives a ****.

  • ayden_cards
    ayden_cards (@ayden_cards) reported

    @GoonerGirl1969 @SkySports 100% - it’s not like they have that match on a separate channel, if people wanted to watch that ****, they already would be. I’m watching Arsenal vs Palace, give me coverage of that.

  • LairySockPuppet
    𝙇𝙖𝙞𝙧𝙮 𝙎𝙤𝙘𝙠 𝙋𝙪𝙥𝙥𝙚𝙩 😈⬜️🟦 (@LairySockPuppet) reported

    @GoonerGirl1969 @richardam89 @SkySports Because it’s bigger news. No one gives a **** about your PGMOL asterisk trophy, no one.

  • cfc2364
    topei12 (@cfc2364) reported

    What ******** are you doing @SkySports you are an utter disgrace

  • suecresswell01
    Chatter box 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@suecresswell01) reported

    @SkyUK Totally disgusted with the service my 83yr old disabled mum has had. She's been walloped with £340 of bills since the end of March. Harangued into a bigger contract, with services she didn't want, then received a £140 bill, tried to cancel but you wouldn't.

  • Nomadiq1
    MisterRoboto (@Nomadiq1) reported

    **** you @SkySports I did not want to watch Spurs! I am there to watch the mighty @Arsenal 😡

  • Nigenemo
    Nige (@Nigenemo) reported

    @ManUtd @bestcanton7 He most certainly is but @SkySports are doing their best to get it taken away saying it was an own goal. Sky are a **** bitter biased company

  • Arrowmaker15
    Robert Fletcher (@Arrowmaker15) reported

    @SkyUK still no call to resolve issues raised obverse a week ago, shouldn’t be up to me to chase you…

  • Julesetti
    jules.ett (@Julesetti) reported

    @dinadolass1 @SkySports Yea because our stupid board before laporta. Its just a question of time

  • ibh1882
    Tom Bombadil (@ibh1882) reported

    Just won a bet on Hull to get promoted, was in a good mood, then I heard @nigelrealcoker's voice on my TV. What a useless ****. No business on TV. As an American, I'd almost go as far as to call him the Alexi Lalas of England. What an idiot. #SkySports #HullCity

  • JasonJMA57
    JD (@JasonJMA57) reported

    @OnlyShadrack @N_Macca74 @SkySports Doesn't want to be at the club when all the titles are removed and the club sent down to the lower leagues

  • Metal7735
    Agom Chibuzor (@Metal7735) reported

    @SkySports Damn 4-0 in a final

  • greg_hopkins
    Greg Hopkins (@greg_hopkins) reported

    @SkySports Can we **** the cricket off on 404 now. Ffs!

  • gobuddygo
    Frank Barratt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@gobuddygo) reported

    @SkySports any chance you could teach FOM how to do F1 TV coverage because it's crap 😞