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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 4: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Wandsworth, London, Manchester, Telford, Kilwinning, Dunfermline, Southwark, Blackburn, Bury St Edmunds, Lymington, Dublin, Stockport, Glasgow, Burntwood, and Plymouth.

CityProblem TypeReport Time
Manchester TV 5 minutes ago
Wandsworth Phone 11 minutes ago
London Internet 20 minutes ago
Manchester TV 38 minutes ago
Telford TV 41 minutes ago
Kilwinning Internet 59 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Craig21Wilson
    Craig Wilson (@Craig21Wilson) reported

    @SkySports Bald rat, football doesn’t belong to you, ******** gives you the right to sell it off. You’ll be gone within a year.

  • Nico_AFC_
    Sukayo Mikteta (@Nico_AFC_) reported

    Rival fans that are crying over @HandofArsenal credibility never once questioned Sky Sports credibility when they reported Vini is starting. Same SkySports that owns SkyBet and makes money from speculation

  • MrBleedingHouse
    Paul1970 (@MrBleedingHouse) reported

    @SkySports Good **** fifa and that corrupt bald **** infantino

  • 6_times_royalty
    European Royalty 6 Times. (@6_times_royalty) reported

    @SkySports Horrible boiled egg

  • leemartin8
    Lee.M (@leemartin8) reported

    @fredyagun @SkySports Makes absolutely no sense for Newcastle to sell. SCR position will not be a worry after Bruno sale (arguably already fine), the sale of Hall would just give us extra unneeded breathing space which would hurt us a year or two down the line. Got to spread sales out for the rules.

  • razorkev69
    razorKev (@razorkev69) reported

    @Hoops9Linda @SkySports Why Linda ? Friday night away In a stadium that's not fit for football isn't a big issue and home early v Millwall makes sense Tbh

  • WingersWing
    Skimmy (@WingersWing) reported

    @SkySports Who cares? **** him

  • Msenior89Senior
    Mark senior (@Msenior89Senior) reported

    @SkySports could you please stop panning to the crowd or players sat on a bench during rugby league coverage. We keep missing action whilst this is happening. Coverage this year, especially camera work had been absolutely dreadful! Magic weekend was terrible and its not improving

  • AG10szn
    AG10CookingSzn (@AG10szn) reported

    @SkySports ask Charlie Austin if he feels responsible that VAR was introduced after his famous post match rant saying these officials need all the support. Does he think he’s helped ruined the game? Does he regret it? Would he now get rid of VAR? #SkySportsFC

  • StuartHibbert01
    Stuart Hibbert01 (@StuartHibbert01) reported

    @SkySports Horse ****.

  • SeagullRichard
    Seagull Ryszard (@SeagullRichard) reported

    @BarryHavenhand @SkySports Whoever thought that we could ever look back and think… Was he really so bad, by current standards?

  • VillaEnjoyer
    Conrad John 🇵🇸 UTV 🦁💜💙 (@VillaEnjoyer) reported

    @SkySports Greedy lizard ****. Turn off his heat rock.

  • PwdSelvan
    Selvan PWD (@PwdSelvan) reported

    @SkySports Just step down aasollle.

  • iandraper84
    ian draper (@iandraper84) reported

    @Karinemadeirasl @SkyHelpTeam Hope you dort out your issues with #sky Karine. I believe they can be hard to deal with

  • andybowers_
    andy b. (@andybowers_) reported

    @SkySports shut up, you bald headed sack of ****.

  • Truekonig
    Konig_AFC (@Truekonig) reported

    @AFCxDuloh He hates us just waiting to post when it fail, he won’t jump the gun like @skysports

  • JimmyMoore12
    Jimmy Moore (@JimmyMoore12) reported

    What real journalism looks like. Not the **** from @talkSPORT or @SkySports that just regurgitate what tea journalists do.

  • rob_byers
    Rob Byers (@rob_byers) reported

    @SkyHelpTeam why does the Netflix app fail to work on my puck, I’ve followed all the online tips numerous times

  • AustinChild3
    AC3 (@AustinChild3) reported

    @PhilipJBerry @SkySports More revenue is a bad thing?

  • DikeOdumegwu
    ỌDỤMEGWU (@DikeOdumegwu) reported

    You guys are too young. Before 2017 I sued to get my transfer new from skysports, before skysport was Newspaper. I've never used game to get a transfer news.

  • BrianLovegrove7
    Brian Lovegrove (@BrianLovegrove7) reported

    @SkySports Football doesnt need FIFA and the people on the whole dont want FIFA. **** off destroying the game

  • SamuelJ72317235
    Samuel James (@SamuelJ72317235) reported

    @snookerfan123 @MillwallDan85 @SkySports Respect mate 👍. We did come down twice midweek because the electric went out, lol.

  • akbarrie00
    Abdul-Karim Barrie (@akbarrie00) reported

    @SkySports Just Step down Already! Please just leave! #gianniinfantinoout

  • VivaLREM
    Bret Clement (@VivaLREM) reported

    @SkySports Whose this idiot talking absolute waffle?

  • Matthew_Givan
    Matt (@Matthew_Givan) reported

    @SkyHelpTeam I’ve reach out multiple times to inform you about moving homes. You were meant to call me on 3 different occasions. I without Sky TV now for 21 days. Your customer service team have been appalling, keep being told they give me a call back to sort this!!!

  • mesmail17
    Mesmail17 💙 (@mesmail17) reported

    @SkySports More commercial investment? The World Cup generates **** loads of money. How much more do they want?

  • Blokeonabike2
    Blokeonabike (@Blokeonabike2) reported

    @SkySports He sounds like @MarkDrakeford kicking off a “consultation process” for 20mph zones - we had one in north Cardiff for 12 months before the rest of wales. The corrupt *** never knocked on my door or sent any consultative document to me🤬 It’s about money & power. Always🤬🤬

  • iamAlomaa
    Idris Aloma (@iamAlomaa) reported

    @SgtShow01 @SkySports They will never report this but let Vini say my comb is in Madrid. They will recycle the post like 500times with caption Vini denies Arsenal... Double Standar ⛔

  • JPRCannon1701
    Jim Cannon (@JPRCannon1701) reported

    @PLorenzo559 @deanobaby89 @SkyHelpTeam Found this thread after having the same problem. Three ad breaks, three crashes. Only thing I can do is reboot it till the next adverts come on and it goes again.

  • RR900
    abbeydesign (@RR900) reported

    @SkySports The face of footballs destruction, right there. Who ******** does he think he is, this isn’t your sport you c..t, what gives you the right???? And where is the English FA on all this????