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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dartford, Birmingham, London, Royston, Basildon, Bristol, Ilford, Rotherham, Blackburn, Paignton, Hammersmith, Cardiff, Croydon, Bury, and Liverpool.

CityProblem TypeReport Time
Dartford Wi-fi 2 hours ago
Birmingham Wi-fi 3 hours ago
London Internet 7 hours ago
Royston TV 11 hours ago
London Internet 11 hours ago
Basildon TV 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamM464
    Liam 🇮🇪 (@LiamM464) reported

    @BrianSPotter @jammierooroo @SkyUK get xevatv, the solidest dodgy stick service in the uk

  • joe43932
    Joe (@joe43932) reported

    @SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.

  • my_cat_rocks
    MS (@my_cat_rocks) reported

    @jammierooroo @SkyUK I still came believe in these times, that you can sign up to these contracts and upgrades online or at a push of a button. When when you want to downgrade or cancel your contract, you need to speak to somebody. Rip off

  • grayedgethistle
    grayedge (@grayedgethistle) reported

    @SkySportsPL @SkySports - Redknapp - never managed. Neville - failed as a manager. Keane - one good season. Richards - never managed. Carragher - never managed. Yet all presented as experts. FFS.

  • Stan2415loveu
    jane bellamy (@Stan2415loveu) reported

    @jammierooroo @SkyUK So many businesses these days are just out to scam people. its so horrible.

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    @martins_gerry I think @skysports need to get Dermot down to @Specsavers and quick!

  • kunsbannedhair
    Gazza (@kunsbannedhair) reported

    @liamgallagher lol who ******** listens to the "experts" on @SkySports anymore? It's usually some Norman with a jumper wrapped round his shoulders in loafers and no socks telling me where Pep Guardiola got it wrong...It has turned into drama school project TV.

  • Philjokes3
    AlAFC (@Philjokes3) reported

    Can Gary Neville ever shut ******** up @SkySports

  • Michael_LFC78
    🅼🅸🅽🅶🅻🅴 (@Michael_LFC78) reported

    @SkySportsPL Shocking! This is why I’m not subscribing next season ! @SkySports is so bad now! Why would anyone care about these people or their opinion?

  • JohnScu86493132
    John Scully (@JohnScu86493132) reported

    @SkySports Bring back the old era instead of this new crap 💩

  • northenders1
    Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@northenders1) reported

    @talkSPORT @SkySports @NOW Clown 🤡 gets nowt right ...as bad as merson

  • TheDudleyDave
    Dave Roberts (@TheDudleyDave) reported

    Awful timing by @SkySports to go to an advert..surely you realise you should’ve waited until the end of SuperFranks monologue on the mic?..what if he dropped a bombshell at the end,or maybe a yes,I’m definitely here next season?..read the room eh?

  • JamesSuttyLufc
    Sutty1919 (@JamesSuttyLufc) reported

    @SkySports New regulations are crap, and Miami is a crap circuit.

  • OrigLD
    Danny King (@OrigLD) reported

    @jammierooroo @SkyUK WTF are you paying £110 for?

  • techbuzzinfo
    Jim O Brien Tech 👨‍💻techbuzzireland.com (@techbuzzinfo) reported

    @jammierooroo @SkyUK Same with service providers in Ireland they are heartless it needs to be addressed

  • andrewp70659973
    andrew potts (@andrewp70659973) reported

    @SkySports when do think this is a bag of shite, and stop pumping down every subscribers throat?

  • JessKa73
    Iain Morrison (@JessKa73) reported

    @jammierooroo @timcaulfield @SkyUK Get the call time from your mothers phone. exact time, speak to cancellations department. ask them to flag the call for you and say you want that call listened to. Sky are under obligation to record all calls. If they have broken the rules OFCOM Complaint. Cancel contract...

  • Theblueshub24
    The Blues Hub (@Theblueshub24) reported

    they never should have got to that position where he could leave." ~ @SkySports

  • CougarDychen
    kim jenkins (@CougarDychen) reported

    @SkyUK hi I have a problem with my sky glass channel 4 is not working at all not even showing up on the TV guide can you help

  • daventrian
    Bry (@daventrian) reported

    @SkyHelpTeam 27 years a customer for the vast majority paying a full subscription of movies &sports and now with ill health & falling into debt & when I really need help they won’t let me relinquish 9 months left on my contract. I was going to take a break, I’ll never be back.

  • arsenalprop
    #UpTheGuns (@arsenalprop) reported

    @PLCPolice Because if this fact surfaces, the 'rivalry' skysports are trying to create would be dead, which means money goes down brrrrrr. Ofc they don't want that.

  • realpauldakers
    Paul Dakers (@realpauldakers) reported

    *******, i get a better reception on my phone than I do on the TV for #MLB @SkyUK are ******* useless! You should be giving me money instead of ******* charging me!!

  • dalot_diog57679
    Diogo dalot (@dalot_diog57679) reported

    @talkSPORT @SkySports @NOW Big retard can’t form his own opinion and has to read it off the screen

  • gillen_8
    B G (@gillen_8) reported

    @SkySports The new era is shite. Get this battery shite to **** . We can watch formula E if we want to watch electric races

  • liamhilldesign
    Liam (@liamhilldesign) reported

    @SkySports It is awful, even the drivers know it.

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @jammierooroo @Bredebeck @SkyUK Absolutely do the SAR request and make it clear that you want that recording so you can complaint the ombudsman. They'll try and say oh it's a mistake and we've resolved it so there's no need for the SAR but make sure you get that recording regardless. Then hammer the bastards.

  • Ashley38079807
    Ashley (@Ashley38079807) reported

    @SkySports The way he talks anyone would think it only happens to Arsenal- I’ve lost count of the number of times Bournemouth have had bad decisions v them which have cost points

  • guygiveafawkes
    guygiveafawkes (@guygiveafawkes) reported

    @jammierooroo @SkyUK They using Indian sales company its like they are try to scam you when they ring rude and pushy. @SkyUK bring your customers service back to the uk, does nothing but damage your brand. Ive made a complaint about skys sale tactics like a month ago

  • steve451981
    stephen proudman (@steve451981) reported

    @jammierooroo @SkyUK Imagine paying that much money just to watch the tell-a-vision? Wtf is wrong with people, even £110 per month is way way to much, glad I dont watch tbe shite

  • princerene10
    princerene10 (@princerene10) reported

    @bazedmondsonuk @SkySports Stfu you idiot and filthy bum