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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 56% Internet (56%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Milton Keynes, Blackburn, Faversham, Ashford, Faringdon, London, Livingston, Belfast, Bridgend, Manchester, Hammersmith, Crawley, Glasgow, Dublin, and Normanton.

CityProblem TypeReport Time
Milton Keynes Wi-fi 6 hours ago
Blackburn Internet 6 hours ago
Faversham Internet 6 hours ago
Ashford Internet 7 hours ago
Faringdon Internet 8 hours ago
London Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Talktoemmanuell
    Gustàvo (@Talktoemmanuell) reported

    @TouchlineX @SkySports Just name the damn squad fgs

  • messihairbrush
    Messi Hair Brush (@messihairbrush) reported

    @SkySports not a bad choice but still think salah had a stronger season

  • JustJamesOh
    James (@JustJamesOh) reported

    @SkySports really are embarrassing! Why on earth are they giving some random, airtime over this pathetic nonsense? Who gives a ****?!?

  • avalleybantam
    avb (@avalleybantam) reported

    Whilst it never says hooliganism was the reason it inferred it. And leads viewers to do the same. Please @SkySports uk. Edit the programme.

  • VBCoinz
    Dutch Design (@VBCoinz) reported

    @SkySports #F1 is an over-regulated woke 💩 show and has nothing to do with racing anymore! 24h of Nürnbergring was exiting and spectacular but most of all it showed fans from all over the world what real racing is about! #cancel @F1

  • suecresswell01
    Chatter box 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@suecresswell01) reported

    @SkyUK Totally disgusted with the service my 83yr old disabled mum has had. She's been walloped with £340 of bills since the end of March. Harangued into a bigger contract, with services she didn't want, then received a £140 bill, tried to cancel but you wouldn't.

  • Sunderland_73
    Ryan (@Sunderland_73) reported

    @SkyHelpTeam why ******** is the qualifying highlights not available on sky glass i am absolute sick of this **** ******* service I pay £130 a month for sky glass and nothing I want to watch is available

  • Bamincho_
    toby (@Bamincho_) reported

    @rogersmummy56 @SkySports Go and fix it for them plumber 🙄🥴🥴🌚🙄

  • Early911
    Nick Moss (@Early911) reported

    @SkySports Can’t enjoy being fed endless net zero, DEI and poor commentary

  • davidtaylor57
    david taylor (@davidtaylor57) reported

    @SkyHelpTeam is there a problem with logging into emails AS can’t access them on ma I phone & Mackbook??

  • Andrewilo
    AndrewP (@Andrewilo) reported

    @maroonajambo @BBCSportScot @SkySports Worst part about it is Chris Sutton.

  • Batmanworldwide
    BRUCE WAYNE (@Batmanworldwide) reported

    @SkySports This **** is rigged

  • serendi04728279
    Serendipity (@serendi04728279) reported

    Shearer implying the title was handed to us by officials should lead to his sacking from @SkySports It won’t but it definitely should Incidentally, He was fine booking Celtic for his testimonial because he knew we’d take a large crowd down to Newcastle; which we did 🤡

  • Gez4WxmAFCB2B2B
    Geraint Lloyd (@Gez4WxmAFCB2B2B) reported

    Alex the money @SkySports throws at football means they’d need a game to show, it’s not rocket science they’ve a better chance beating Boro over saints that’s a fact @SkySports @SkyFootball rubbing their hands on all this media as will help them sell this game around the world

  • goonerhev
    Goonerhev (@goonerhev) reported

    @SkyHelpTeam what a load of rubbish sky customer care since you move aboard it’s like talking to robots don’t ever go to sky if want good customer service

  • _dAveFletcher_
    dAve Fletcher 🦉 (@_dAveFletcher_) reported

    @SkySports It's ok I'm fine, I don't have trouble sleeping.

  • sumochops
    Sumochops (@sumochops) reported

    @Boyzeee7 @AFC_Monty_ @SkySports as usual Not even referring to Xavi "incident" With Viera on and Carragher It's why I don't pay you lot a penalty CALL OUT THIS BULLSHIT DECISIONS YOU UTTER ******* *******

  • HollowayRd73
    N5 (@HollowayRd73) reported

    @KildareGunner @SkySports He just cant help himself. Utter prick

  • TheMightyHams
    Mighty Hams (@TheMightyHams) reported

    @FootballForeca3 @hartnett1977 Probably pissed at the skysports article where the idiotic leaders of the club blamed him by name for the club’s struggles. How dumb drive his price down by calling him out like that before you sell him.

  • SteHuthwaite
    Stephen Huthwaite (@SteHuthwaite) reported

    @SkyHelpTeam sky help team not answering messages on here, poor showing, so tried to call and the phone line was so bad, tried with a different phone, same thing, had to beg the sky person to call me back due the fault, which they did and everything was good! However after being

  • ZeroFaffage
    Jof (@ZeroFaffage) reported

    The worst selection since @SkySports employed @Carra23

  • thaipirate
    ThaiPirate. 🏴‍☠️ (@thaipirate) reported

    God crofty is mansplaining and belittling Bernie it’s proper cringe watching. She clearly knows more than him. #SkySportsF1 like seriously this should almost be an HR issue. He’s pathetic. @SkySports @SkySportsF1

  • romperthumpr
    Romperthumpr 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@romperthumpr) reported

    @SkySports Hope the **** eats a bad goat. Then drinks local water. Then some more curried goat. A weirdo.

  • Ian4cricket1
    tellingithowitis (@Ian4cricket1) reported

    @JacquiOatley @suesmith8 @SkySports You couldn’t be more wromg. She’s awful

  • chapatoni
    Pete Chapman KOS (@chapatoni) reported

    @AndyMk_83 @SkySports I never want to hear the word Legend for this man ever again

  • Dmorg1
    Danny Morgan (@Dmorg1) reported

    @Hanlo86 @SkySports Says the supporter of a club who employed Mason Greenwood. I don't support Utd or Arsenal, but they won it on merit.

  • eatwell_phil
    Phil Eatwell (@eatwell_phil) reported

    *******, they're making excuses for City now, too many games together - guess what? We played Saturday Wednesday Sunday Tuesday Saturday, won all the prem games & winning a UCL semi final. Still can't credit @Arsenal @SkySports

  • PieroDeSpinoza
    Piero De Spinoza (@PieroDeSpinoza) reported

    @juvenewslive @SkySports Here we go **** koop again, should be lost or draw

  • Flemo82
    Mike Fleming (@Flemo82) reported

    @Boro_Breakdown @danamalt Does my head in the lad at the beginning was on Skysports being humble, then you see this clip!!! WTF horrible club even worse fan base

  • ReplyGuyPaul
    Willow Misterkay🐐 (@ReplyGuyPaul) reported

    @SkySports HE WAS GIVEN BUT NEVER IN ONE BIT DESERVED IT