Sky Outage Report
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Edinburgh, Rotherham, London, Newton Abbot, Glasgow, Birmingham, Chatham, Loughton, Rochdale, Derby, Dublin, Bourne, City of London, Harrow and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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WHU Scott
(@whuscott) reported
@SkyHelpTeam hi for some reason I can't watch the Newcastle vs Spurs game in UHD, the option doesn't appear. Is there a wider problem or is it a problem with my account?
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UpTheBucks 🎃
(@UpTheBucks1) reported
@djianm @SkySports Yes. A fan has sadly collapsed. Medical emergency.
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Quinn
(@itz_quinnyX) reported
@SkySports Please fix redzone audio on Sky sports mix
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Alby
(@AlbzSFC) reported
NOOOOOOOOO **** YOU @SkySports I didn’t hear him say the line. Redzone is ruined
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Merchant of Thirst 💚
(@RichJEH72) reported
Horrible situation at @NUFC but @SkySports please don’t make the pundits try and talk about life saving medicine, this is very hard to watch.
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Sloop John B
(@beaford_j) reported
@suppersday @denimchicken_ @SkySports About 20 mins. It’s a shambles. Time SKY lost the rights to it their coverage is as stale as week old bread and is constantly beset by problems.
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Dan Colclough
(@colclough_dan) reported
@a12345_sam @SkyHelpTeam Ahhh right apologies. Never known the clock to be stopped!
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Andrew Neill✭
(@ToxicDeath) reported
JFC @SkySportsNFL #skysports every week you seem to have an issue with sound or picture quality at the start of #NFLRedZone
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SamA12345
(@a12345_sam) reported
@colclough_dan @SkyHelpTeam There was a suspension due to medical emergency in crowd 1st half just finished now I don't know if that's why it looks behind for you
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Spoogle
(@Spoogle3000) reported
@SkySports here, can ye fix the sound issue on sky sports mix
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Me
(@Mon_Jet) reported
In shocking news, @SkySports have broken Redzone. In other shocking news, water is wet.
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Quinn
(@itz_quinnyX) reported
@SkySports Fix the Redzone audio
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Quinn
(@itz_quinnyX) reported
@SkySports please fix the audio on Redzone, basically no sound at all at full volume. Every single week this happens
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James Anderson
(@jrma91) reported
from
Faversham, England
@SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!
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odhránpotter™
(@odhran_potter) reported
@SkySports fix your audio for nfl redzone!!!!!!!!!
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Simon Kirby
(@simonkirby86) reported
@SkySports you shouldn’t be talking about the medical incident at St James. None of us really know what happened, talk about the game or go to a break. It’s pure speculation and genuinely awful to watch
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Reegz
(@SimplyRgz) reported
@SkySports are you on drugs. Sort out the damn picture I want a refund
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RIP Juice WRLD 🕊
(@DunkySantana) reported
@thfclp__ 2 ******* minutes, this was poor from you @SkySports
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Quinn
(@itz_quinnyX) reported
@SkySports Please fix Redzone audio
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rat
(@suppersday) reported
@SkySportsNFL @SkySports RedZone has no sound, fix please
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bobby
(@bobbybtb90) reported
Well done @SkySports not showing any of the incident at st james park, unlike the piece of **** @BBC when Eriksen had the incident
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Simon Bird
(@simon_bird83) reported
@SkySports if you don't pull the Spurs manager up on his terrible behaviour at the reason for the suspension of the game you are as disgraceful as he was. Speedy recovery sir!
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Paul James
(@paul18280) reported
Ginola spot on about first aid and cpr... Ive done first aid for work , never know when its needed ... If nothing is done , or its done too late the person dies ... Having some idea saves lives.. #NEWTOT #SkySports
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Darren Taylor
(@DazRTaylor) reported
You couldn’t make this **** up. @SkySports fix the sound issues for #NFLRedZone…but immediately lose the picture. #Shambles
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Shem
(@shemsational) reported
Don’t know who’s at fault here, but either @SkySports or @nflnetwork need to fix @ScottHanson’s audio for #NFLRedZone. In fact, all commentary not working.
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Jabroni
(@thatshowirole) reported
Hey @SkyHelpTeam - Cobra should have all 6 episodes on but on 3 are showing... any ideas/help woth this please?? 👍🏻👍🏻
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Ross
(@_r055_) reported
@SkySports Can you clowns fire whoever is responsible for Redzone. Every week there’s issues with audio. Sort it out.
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Alan Machnik
(@Alan_Machnik) reported
@ScottHanson @NFLUK @SkySports doing their usual bang up job of ruining #NFLRedZone again. Sort out the sound issues, we pay enough in subscription fees. Now got sound but no picture. FFS.
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Jason Harris
(@LargeRugby) reported
from
Worthing, England
@NFL Red Zone today is a mess. Crap sound and now loss of pictures. @SkySports
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noel cahill
(@ncahill1) reported
Red Zone is not working @SkySports