Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Glasgow, Hackney, Manchester, Dublin, Kensington, Croydon, London, Northolt, Dumfries, Derby, Bradford, Wembley, Blackburn, Oldham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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𝕁𝕖𝕕𝕚 ℍ𝕦𝕟𝕥𝕖𝕣
(@zasaria) reported
@SkyHelpTeam I have tried but sky customer service is useless
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matt kitson
(@mattkitson2) reported
@owlzmadboothy @SkySportsPL @SkySports Aye we never get any luck/nothing going for us
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Barry Jones
(@bmj68) reported
@SkyHelpTeam Cannot access the sign in server saying access denied and some help pages not opening with the same error.
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Jim Cunning
(@jimcunning1) reported
@SkySports Garbage. Blatent bias decision by a red who saw his team struggling and took bias action
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thereal andrew young
(@temperamentalan) reported
@SkySports He virtually rugby tackled him, what an idiot. Made the ref make a decision and celtic suffered for it.
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Ruud Gullit 4•📍
(@its_ChelseaTing) reported
@SkySportsPL @SkySports Poor Shiefield United,forget relegation!,they can’t win a football match 🥸
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Hat Trick Bamford
(@BamfordHat) reported
@Joeyhussell1 @SkySports 11 ahead of brentford. In the 19/20 season, Leeds were flying pre-lockdown. As previously stated, 5 in a row without conceding. They then lost their 1st game back & drew at home to Luton in the 3rd. So it appears the break hampered them. Meanwhile, brentford were in poor form
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Danny Booth
(@owlzmadboothy) reported
@mattkitson2 @SkySportsPL @SkySports Big long ball down the channel cut back and goal. All your Defenders are at 6s and 7s . That's why your 👇
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Alex
(@prince_aled) reported
@SkyHelpTeam your broadband is the worst thing to happen to the internet. Robbing customers. Guaranteed speeds I hear?
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SpursJimmy #FreeSabitzer #23Out
(@SpursJimmyy) reported
@SkySports Worst derby in football
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david milne 🇬🇧
(@realdavidmilne) reported
@SkyHelpTeam any Chance you can please help this boy @nickybhoy1888 WiFi down again😜#19
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Top Footy Report
(@kingUTD_) reported
@csfcrinan @SkySportsPL @SkySports Both Sheffield fans down bad
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Carl Burns
(@Burnsey85) reported
@SkyHelpTeam Thanks for a quick reply. Seems loads of options on there to help with WiFi connections but not much if you're internet is slow through ethernet connections? It's saying the speed coming in is 39mbs and we should be getting around 28mbs from the WiFi connection. It's way off
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JoelAZG
(@JoelWildschut) reported
@SkySportsPL @SkySports They will go down as much I hate to see it!.. Now the real question is: will @SheffieldUnited get more than 11 points that Derby got on the 07-08 Season ?
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Jeff
(@OneTrueSpur) reported
@hevans1111 @SkySports & @btsport really dont like us H, do they? You know what I say? **** em. #COYS
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Steve
(@steven8661) reported
@SkySports So many people who don’t understand football never mind the laws of football. If you think that isn’t a red card I suggest you use the device you are accessing this platform with and read the laws of the game as well as double jeopardy. Double jeopardy is only if it’s accidental
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Alex
(@prince_aled) reported
@SkyHelpTeam Nope- this is a way to move people away from social media. It doesn’t fix anything. Such a poor service recieved for such an expensive product!
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Leif Mozley
(@leifmozley1982) reported
@sheffieldfc @SkySports That's down to Virgin Media not Sky
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Meryl Levington
(@EnterpriseMeryl) reported
from
Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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kirsty athey
(@kirstya24) reported
@SkyHelpTeam can somebody contact me please.. I’m having issues with sky mobile and there’s no way to contact people. My phone won’t ring out due to network issues
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Nick Entwistle
(@NickEntwistle_) reported
@prodnose @SkySports 100% DB! And never while the game is in play should the director cut away from the main camera.
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Martin McGeown
(@Ultim8HEEL) reported
@GilksPaul @SkySportsPL @SkySports What a stupid comment, play on and ignore fouls that’s much better
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matt kitson
(@mattkitson2) reported
@owlzmadboothy @SkySportsPL @SkySports Wasn’t exactly bad defending,it’s our luck that they get deflections straight to them then 2 more deflections to take it in net
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Azrael
(@Azrael94209327) reported
@SkySports @CelticFC have been so poor this season. Their fans must be disappointed in their performances. Good news for @RangersFC though. Long time coming for them.
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Danny Paterson
(@ohdannybhoy) reported
@SkySports get Kris Boyd to **** off that panel and Andy walker and ally mccoist off commentary - no impartiality shown at all wankers
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just dat guy
(@pogba0121) reported
@DanNicholls03 @SkySportsPL @SkySports Why would i go to Sheffield United or Crystal Palace game when i support Manchester United buddy
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Duchess
(@PistolPete1867) reported
@SkySportsPL @SkySports Worst side in Premier League history.
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Christopher Fowler
(@csfcrinan) reported
@kingUTD_ @SkySportsPL @SkySports I see you support Manchester ?
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Stuart Munro
(@StuartMunro2) reported
@virginmedia We’ve been with your crappy chatbot for over 4 hrs now. No virgin tv today so far. Awful customer service. We won’t be renewing and will finally go to @SkyUK It’s things like this that define a company. I won’t get a reply and I’m sure you do t give a monkeys.
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Top Footy Report
(@kingUTD_) reported
@csfcrinan @SkySportsPL @SkySports My point is both Sheffield fans are down bad