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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 20% Wi-fi (20%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Blackburn, Southampton, Glasgow, Southwark, Ilford, London, York, Liverpool, Barnstaple, Merthyr Tydfil, Crawley, Croydon, Hackney, Halifax, and Oxford.

CityProblem TypeReport Time
Blackburn Wi-fi 12 minutes ago
Southampton TV 5 hours ago
Glasgow Internet 6 hours ago
Southwark Internet 7 hours ago
Ilford Internet 8 hours ago
Glasgow Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hbghoopster
    Harvey (@hbghoopster) reported

    Time to bin @SkyUK and cancel your @BBC licence- #scummedia

  • danwot
    DanWot (@danwot) reported

    More sky sports ****. Course they'll be arrest where there's in excess of a million people. Pointless story just another angle to have a pop at The Arsenal. Nice try skysports, you can kill our day today !

  • Matt_Enderle
    Matt Enderle (@Matt_Enderle) reported

    .@SkySports Enough with the ear-splitting EDM on the #WomensUSOpen coverage. I haven’t done nearly enough drugs to make that **** palatable.

  • jlund76
    jjams67 (@jlund76) reported

    @SkySports Awful character diving was shameful needs to have a look at himself.

  • williammcc82829
    william mccullagh (@williammcc82829) reported

    @Kimberley22Ward @SkyHelpTeam My sky app chat bot ask for the customer service number

  • SirJohnofCalvin
    Rohl Out (@SirJohnofCalvin) reported

    @SkySports Excuses in early. Hes so going to fail badly.

  • v_incenz
    VINCENZ (@v_incenz) reported

    @SkySports No sponsor on the shirt,dat is too bad for the world champion

  • StreetGunna7
    Street Gunner😈 (@StreetGunna7) reported

    @SkySports @SkySportsPL I don’t feel anything get this **** out my face

  • nugs777
    Glen 007 (@nugs777) reported

    @citizensmith @SkySportsBoxing @SkySports Awful

  • WajirTweep
    WajirsTweep (@WajirTweep) reported

    @SkySports Jammie Charagher doesn’t know one or two things about how to be the champions of England. He’s never won the league and it’s disingenuous to ask for his opinion on the champions.

  • Anthnygarseeya
    Anthony Garcia (@Anthnygarseeya) reported

    @danawhite @SkySports @paramountplus Why you such a ***** for israel? Are you compromised by Epstein too? This makes me think so. We didn't vote to support foreign countries over ours

  • Frank48709126
    HeSaidSheSaid (@Frank48709126) reported

    @SkySports Why the birds there? They won **** all

  • N_Macca74
    Macca 2️⃣0️⃣ (@N_Macca74) reported

    @IcedCityy @SkySports He could never do it without a cheque book, fraud

  • asdfzer
    Jim jones (@asdfzer) reported

    @Gunneruni @SkySports Arsenal won a PGMOL league the official list of errors confirmed that Technically 0 trophies for Arsenal this year

  • MccurdyCon80361
    Connor McCurdy (@MccurdyCon80361) reported

    @Zuffa_Boxing @C4CHEV @SkySports Omg zuffa are really the worst promoters. They showing highlights of a fight he lost nearly every round

  • shafcfc_
    ً (@shafcfc_) reported

    BBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.

  • TYAmorim
    C 😈 (@TYAmorim) reported

    @jwriddle_ @SkySports Ffs why accept? **** Sky bro

  • marsboyle
    marion boyle (@marsboyle) reported

    @SkyUK all I want is to cancel talk there's no link to do that n nowhere to view package WiFi details

  • crueljohno
    CruelJohno (@crueljohno) reported

    Good call from the corner- Rozicki was never going to give in but they saved him serious damage with still a few rounds to go #Zuffa #Boxing #SkySports

  • ObscureThing77
    Karl (@ObscureThing77) reported

    @SkySports why do they never have a shirt sponsor at the start of the season?

  • GreasyTopLip
    GunnerZeon (@GreasyTopLip) reported

    @BalanceZimrod18 @SkySports Calm down mid table toss

  • Specialsits2
    Margincalling (@Specialsits2) reported

    @SkySports He should have known that by the end of extra time all those players listed would not be on the pitch. Poor planning.

  • timhewitt1
    Hewbo 🐝 (@timhewitt1) reported

    @thegingerwig Because they’re cheap and their **** opinions get clicks. It’s why @SkySports has invested in the rapid decline of sports journalism… hell sometimes they put @MiguelDelaney on the tv. They’ve hit rock bottom.

  • mark1984toon
    Mark Williams (@mark1984toon) reported

    @SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?

  • UKRobBoxing
    Rob W (@UKRobBoxing) reported

    @SkyHelpTeam can you fix the MySky app please, it’s saying all sims on my plan have 0gb data.

  • nx_Lucia
    NX Lucia 🌹 (@nx_Lucia) reported

    @totalBarca @SkySports Not to bad!

  • F1Arsenil
    ArseF1 (@F1Arsenil) reported

    @SkySports Nothing to say about his beloved Liverpool? Up there as one of the worst defending champions ever. Some 400m spent and losing 20 games (nearly the same number of clean sheets we had in the league alone) manager sacked…. Nah didn’t think so. Ageing squad, players leaving

  • tipmiddle
    paul cockin (@tipmiddle) reported

    @SkyHelpTeam customer service is horrendous

  • toddmcaleer
    Todd (@toddmcaleer) reported

    @Zuffa_Boxing @SkySports @paramountplus You gotta fix the feed on the paramount app. Sound randomly drops out, it’ll lose connection. These are issues that exclusive to Zuffa boxing events. Doesn’t happen with the ufc feeds

  • Supersvanen1
    Michael Svane King of swans (@Supersvanen1) reported

    @The_Cannon49 They're the worst of the worst. Skysports is a close second, but Talkshite will always have my unadulterated hate!