Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Southampton, Edinburgh, Wigan, Bedford, Manchester, London, Newport, Paddington, Teignmouth, Normanton, Dagenham, Exeter, Rotherham, Gosport and Devizes.
| City | Problem Type | Report Time |
|---|---|---|
 Erith |
Wi-fi | |
| Southampton |
TV | |
| Edinburgh |
TV | |
| Wigan |
TV | |
| Bedford |
Internet | |
| Manchester |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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LittleMissWinney
(@katewinney) reported
from
Tottenham, England
@SkyHelpTeam So the Sky Help Team is unable to offer any help at all? I’m confused. There must be something you’re able to offer in terms of guidance?
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Steve
(@SteveTheR22) reported
@SkySportsNFL @SkySports @neilreynoldsnfl I’d rather you didn’t show their games live then to be honest, majority of fans in the UK hate it anyway due to the awful coverage on sky.. we’d much rather watch it on game pass but can’t due to the ridiculous blackout rule, just look at the hundreds of complaints online
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filtonred
(@filtonred) reported
@SkySports Damn this girl needs a hair cut
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bodkin
(@NdelantyNeil) reported
@SkySports Love the fact that perennial losers Scotland have 8 players featured last season they were poor Hogg has always been a great player in poor team and Russell bit overrated but better than any Englishman at moment. Scotland will finish just above Italy this year so but premature
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Darren Tinkler
(@DarrenTinkler27) reported
@SkyHelpTeam On hold to them now. This hasn’t been handled well at all and I’m not happy. Wasted a day off waiting for an engineer, called after receiving the first reminder text and promised I’d have no more errors.
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Ben 💯
(@AfcBxn) reported
@SkySports VAR isnt bad, it's the people operating it that kill games
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Greg Story
(@GregStory1976) reported
@SkyHelpTeam why am I still paying £45 month when in haven’t been a customer for 3 months, your website is no help in this case and impossible to speak to someone
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Richard McCann
(@Rich_golffit) reported
@SkySports VAR isn’t the problem, it’s poor use of VAR. there needs to separation of the two.
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michelle foote
(@danandab) reported
from
Dundee, Scotland
@SkyUK absolutely fuming! You book an engineer to come and install my new service but he’s not allowed in my house so why book it!!!! Now left with no tv service as I cancelled my old provider!!!!😡😡
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Ferry van der Vorst
(@fvandervorst) reported
@SkyHelpTeam It's not my router - rebooted a few times also. Usually don't have issues (aside from it being not as fast as it should be). Your broadband speeds have been terrible the last 2 days though. Seems an issue at your end.
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NoBigDeal
(@nobygdyl) reported
@LastWordOnSpurs @SkySports Yeah, he's really good player, but 35 millions for championship player is too much. We should get Bogle instead. Sheffield will go down and his price will be around 20 millions if not less then that.
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ThingsMyGirlfriendSays
(@ThingsMyGirlfr3) reported
@SkyHelpTeam I've already been down that route and have spent in total over seven hours on phone calls with your agents. It's completely ridiculous and I'd like to raise a formal complaint.
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michelle foote
(@danandab) reported
@SkyHelpTeam And that the installing requires home access... it’s not rocket science. If I had been told at the time of booking that this was the case then I would have waited until such time that engineers can enter your home but now I have no tv service! Sky go isn’t
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Nednraquel Rodgers
(@NednraquelR) reported
@SkyUK hi, I’ve tried calling, I’ve checked the app and website as requested, but I can’t find anything to help me get PUK codes for my old phones from Sky. Can you help please?
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Richard Cliffe
(@alcedohalycon) reported
@SkyHelpTeam I’m working from home in Hove/Brighton. Internet connection continually keeps dropping. Is there a problem in #Brighton #Hove ? This is really annoying !!!!
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Xander
(@Xander_LUFC) reported
@McClumsy84 @SkySports Horrible fan base
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Richard Burns
(@richardaburns) reported
@SkyHelpTeam hey folks, i'm trying to get a price for signing up for broadband with yourselves. i keep seeming to get stuck in a loop via the website. can you help me? thanks. i've got Sky TV at the mo, too
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Tom Dickson
(@TakomaBrockston) reported
@SkyHelpTeam This is very disappointing and was not something I was ever made previously aware of. Is there anything you can do to help?
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Z Manjra
(@ZManjra123) reported
@SkySports So much for sky’s prejudice and BLM promotion! Poor poor headline with negative connotations
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AdKido44
(@AdKido44) reported
@SkySports I don't hear Dermot Gallagher saying this about all the penalties WBA should have had, or shouldnt have been given against them or about goals WBA have conceded that should never have been given.
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LittleMissWinney
(@katewinney) reported
from
Tottenham, England
@SkyHelpTeam Good morning, not sure what ‘in’ is but we’ve rang, emailed and attempted to use the website in order to deal with the issue. We haven’t been able to contact anyone directly who can assist us. Surely there’s a direct number to someone in the UK who is able to help sort this out?
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Adrian Schmidt
(@adrianmschmidt) reported
@SkySports I am mystified as to how Farrell gets in the England side, never mind the Lions side, especially at 12.
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Louise Milton
(@evillouise666) reported
@SkyHelpTeam please help me, switching to you has been a disaster from start to finish. Tried to be patient but getting really upset now and still have no broadband or TV. Really disappointed as I heard great things, but I am being made to feel like I just don’t matter.
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Gareth Ward
(@GarethWspurs) reported
@levels2sucio @LastWordOnSpurs @SkySports Exactly. Jose isn’t the problem anymore then Jol, Hoddle, AVB, Redknapp, or Poch were. Levy’s to blame, and it’s about time we held him accountable.
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𝑀𝑒𝓁𝒾𝓈𝓈𝒶 🌻
(@MelissaBaileyy) reported
@SkyHelpTeam Thanks, still not working no one answering phone line
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JPAllain
(@JPAllain4) reported
@Scozzy72 @ershs34 @SkySports 5!! After one win against an out-of-sorts England team in an empty stadium, followed up by an almighty bottling against a v poor Welsh side!? Talk about getting carried away.
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고생 끝에 낙p이 온다
(@AhijahB) reported
@SkySports Can we get rid of these awful english refreees too 😕
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michelle foote
(@danandab) reported
@SkyHelpTeam No I’m not well.... I’m stressed out at your inability to be honest with customer regarding engineers requiring access into your homes !! And no that’s not true! They didn’t do anything at all. My point is tell customer when they are booking that engineers cannot enter you home
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neilwright
(@neilwri38592490) reported
@SkySports @Carra23 @GNev2 LEEDS UTD BEST BUY CANTONA WORST SALE CANTONA.
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Richard Cliffe
(@alcedohalycon) reported
@SkyHelpTeam I live in private rented accommodation so I’m not the account holder. Is there an outage issue in the Brighton/Hove area?