Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 12/26/2025 17:55

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Sutton, Wolverhampton, Derby, Southwark, Manchester, London, Saint Neots, Weymouth, Farnborough, Lincoln, Hackney, Castle Douglas, Reading, Bracknell and Dublin.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSutton Internet
United KingdomWolverhampton TV
United KingdomDerby TV
United KingdomSouthwark Internet
United KingdomManchester Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • robert130392 rob (@robert130392) reported

    @danpscaife @SkySports @SkyFootball he gave a red off player reactions thats awful iv he looked at screen eyes on ball thats yellow at most

  • THFC19931 THFC1993 (@THFC19931) reported

    @SkySports @SkySportsPL You learn to stick someone back post and front post in kids football you never see it in the men's game I don't get it

  • Sjanahi1 Pride Of LONDON (@Sjanahi1) reported

    @SkySportsPL @SkySports Football for the fans ha stupid

  • Hemms10 Hemmsefc (@Hemms10) reported

    @Van_Der_Yes @Everton_Way They are the big six as they have been labelled that by @SkySports ! At first it was the big 4, then when other teams enter text he fold and Arsenal fell down the pecking order they extended the big 4 to the big 6 ! Wasn’t the big six when Everton were finishing 5th/6th !

  • CorkyMorris Adrian Sharpe (@CorkyMorris) reported

    @SkySportsPL @SkySports David Coote is absolutely terrible. What an awful referee.

  • gazfromhodthorp gary taylor (@gazfromhodthorp) reported

    @SkyHelpTeam No problem it's just a bit frustrating

  • gazfromhodthorp gary taylor (@gazfromhodthorp) reported

    @SkyHelpTeam Yes cheers for that it's now just gone 6pm and it starts all over again. Mini box is unwatchable again and we now have poor wifi

  • jaingham123 Jon (@jaingham123) reported

    @SkySports @SkyFootball Poor decision.

  • minitown85 Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • MJC19931 Matt (@MJC19931) reported

    @SkySports @SkyFootball Never a red that.

  • GregoirKav G.K (@GregoirKav) reported

    @SkyHelpTeam I had to book an engineer! I was wanting to speak with someone first - not contact sky and be put through to an automated service!

  • GeorgeRedrup1 George Redrup (@GeorgeRedrup1) reported

    @kevreed1988 @SkyFootball @SkySports Still not working for me !!!

  • DaleJbdale2011 Jason Dale (@DaleJbdale2011) reported

    @reignslight @APACHE11111 @SkySports Your missing to point... The fans, Players and some managers didn't know what was going on behind the doors of the Clubs that have already been punished in the past for lesser infractions..... THEY STILL GOT PUNISHED... But I'm sure you didn't know this because it never mattered!

  • jkhorsley Horsley (@jkhorsley) reported

    @SkySports @SkyFootball Really poor call... But look who it happens to help out... Wayne Rooney's Derby 🤔

  • gratefultoojah gratefultoojah (@gratefultoojah) reported

    @SkySports @SkyFootball Terrible yellow card at the most

  • EmilyRowsell7 Emily Rowsell (@EmilyRowsell7) reported

    @SkyHelpTeam My broadband has been out since yesterday afternoon, online is no help and I can't contact anyone at Sky. Please resolve!

  • NibblesABit Tamara Thomas (@NibblesABit) reported

    I am going to have to looking to get a new provider @SkyUK . For the past few days all I have had are problems. Disconnected 20 times + per day, slow speeds. I have the highest package available for my area so I expect decent service.

  • Maurice_Oly Maurice Oly (@Maurice_Oly) reported

    @SkyHelpTeam Hi being having issues with my internet, webpages won’t load and for some reason youtube restricted node has been turned on by my router. Started to have issues with webpages not loading last night.

  • Damo_1983 Damian Staniforth (@Damo_1983) reported

    @SkySports @SkyFootball Never a red that

  • davybyrne2 davy byrne (@davybyrne2) reported

    @SkySports @SkyFootball @JB__2020 wtf is that, his elbow doesnt even touch him

  • johnandlibby john & libby (@johnandlibby) reported

    @SkySports @SkySports @NOW are you aware the red button for Millwall v Bournemouth is not working on "NowTV" - showing message Coventry game will appear later in evening

  • liquizen Liquizen (@liquizen) reported

    @SkySports They are only it it for what the can make out of the club. They’ve hardly spent on the team at all. Net spend is awful and they won’t spend big on the team either. Greedy bastards need to be got out of the club as soon as possible.

  • AlexScouse13 Alex McGowan🏆🏆🏆🏆🏆🏆 (@AlexScouse13) reported

    @SkySports @SkyFootball Terrible decision but what’s new with these awful officials

  • MattJarviscoys Matthew Jarvis (@MattJarviscoys) reported

    So far no response to @GNev2 and @SkyUK regarding the cost of subscribing to Sky. Is that because it affects you if we, THE FANS, ask for a reduction it would hurt your pockets? HYPOCRITES!!!! You stand up for the fans when it might affect your income. Is that not the issue?

  • portmanbarrie james (@portmanbarrie) reported

    @SkySports @SkyFootball Never a red card. Terrible

  • pheobe79616230 arrowverserancher (@pheobe79616230) reported

    @iamshakeena @SkyUK Ikrrr ******* **** internet I could throw it across the room

  • LiontamerStuart liontamer (@LiontamerStuart) reported

    @SkySports Better cancel the Ferrari !

  • John88Bally John Bally (@John88Bally) reported

    @SkySports @SkyFootball ****** Terrible decision

  • RicardoAves3 Avesy (@RicardoAves3) reported

    @SkySports @SkyFootball Awful decision

  • NibblesABit Tamara Thomas (@NibblesABit) reported

    @SkyUK #2 I understand upgrades and repairs are necessary, but not one word from you! This is not good service. Not to mention it was never installed properly, nor fixed when we reported that!