Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (20%)
• TV (12%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Bracknell, Hackney, Liverpool, London, Leicester, Carlisle, Glasgow, Southwark, Rochdale, Dublin, Tavistock, Ellesmere Port, Bathgate, Bury St Edmunds, and Swadlincote.

City	Problem Type	Report Time
Bracknell	Wi-fi	2 hours ago
Hackney	Internet	2 hours ago
Liverpool	Internet	2 hours ago
London	Internet	3 hours ago
Leicester	Internet	3 hours ago
London	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Sinclair (@RichRSin) reported 6 minutes ago

  @SkyHelpTeam I have to restart my SkyQ box every time I turn my tv on. I cannot use my minibox without restarting the main box. Was sent a new box. Didn’t solve issue. When will it be fixed?

• 
  PriNCiPaLiTy🧚‍♂️💫 (@kniipascal_Cfc) reported 6 minutes ago

  @theMadridZone @SkySports Reading the comments and it’s laughable Madrid fans are so stupid he’s already a como player You just as stupid as @SkySports

• 
  Dan (@UKDan86) reported 8 minutes ago

  @danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.

• 
  Mubarak (@Mubby5x) reported 11 minutes ago

  @Blue_Footy @SkySports Bro still posting same news since last day of premier league , are you stupid ?

• 
  You Hate My Voice (@myannoyingvoice) reported 13 minutes ago

  @SkySports Damn she's hot

• 
  Rus 🦉 (@1867Rus) reported 14 minutes ago

  @SkyHelpTeam we seemingly have good broadband with you but our glass tv, and pucks seem to be buffering loads since our tv contract was paid off. Use the sky app but although 3 of our pucks show issues, sky determines our tvs are faulty?..

• 
  HowToGetMoneyAndTruth (@HowToMoneyTruth) reported 17 minutes ago

  @DeadlineDayLive @SkySports bruh activating him now feels like a desperate move y’all really think he’s the solution? this ain’t it fam it seems there’s nothing new under the sun—same script just different actors let’s keep rewriting the same old lines

• 
  Niki Messi (@NikiMessi1) reported 20 minutes ago

  @Taylorleavitt02 @SkySports Algeria is not a weak Team wtf

• 
  lando&K (@kanishk77233673) reported 20 minutes ago

  @ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!

• 
  YamYam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaiMarley77) reported 20 minutes ago

  @talkSPORT @SkyUK He never made an impact at a world cup himself.....6 games 0 goals 0 assits nada nothing zilch

• 
  🧊🇪🇨🇵🇹🇨🇮🇸🇳🇨🇻🇭🇷~ (@d_ftbl) reported 24 minutes ago

  @CFCKhris I couldn't tell you tbh. But I'm damn sure its not what Skysports media manager class as a big game or not(they're all derbies anywayslmao)

• 
  O (@BrightonLA_) reported 25 minutes ago

  @SkySports As a pundit. Knowing how little loans Brighton have done. Is very bad. Sorry excuse

• 
  Max Hillicks (@MaxHillicks1) reported 31 minutes ago

  @RangersFC @SkySports 1-0 loss to start our season off cos you thought to hire a complete failure and ******* idiot well done rangers wankers

• 
  Pearce (@Pectix88) reported 32 minutes ago

  @SkySports There is no such thing as an easy premier league game. These headlines are designed for a specific reason. They are hoping for a run of early bad results so they can pile pressure on Carrick and spread misery around the fan base

• 
  natalia. (@xxphenomenalxxx) reported 36 minutes ago

  Hi @SkyHelpTeam, I activated my Sky Rewards Sainsbury’s coupon, but it wouldn’t scan at checkout. The cashier said there was a Sainsbury’s-wide issue and none of the coupons were working today. My 60-minute activation has now expired. Can you reinstate the reward? Thanks!

• 
  Winston **** (@WinstonWeed) reported 38 minutes ago

  @ykyoung278 @SkySports Stupid

• 
  Frank Chelsea (@CryptoFrankkie) reported 38 minutes ago

  @SkySports Damn a different take. If what they wanted was an additional CB it's interesting Maguire wasn't called. Maybe it was the reason he reacted when he usually called to the initial squad 🤔

• 
  chimsae (@chimsaee) reported 42 minutes ago

  @Blue_Footy @SkySports Nobody gives a **** about your briefings. Just get the deal done. Backing the manager isn’t something you announce every five minutes, it’s something you prove.

• 
  TC (He/They/It) (@TobyCrowTC) reported 42 minutes ago

  @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?

• 
  Chantelle ☀️🌙💫💚 (@fannyanne55) reported 43 minutes ago

  Trying to get someone from @SkyHelpTeam to help you is like trying to get blood from a stone!!! 😡😡

• 
  Daniel (@dan_p_ofem) reported 44 minutes ago

  @SkySports Talent isn’t the issue 🏴󠁧󠁢󠁥󠁮󠁧󠁿

• 
  Cornish Bumpkin (@bootsy118) reported 46 minutes ago

  Games are flowing better because refs are allowing contact and Directors aren't showing slow mo after slow mo of possible fouls to create controversy. Skysports and BT sports need to learn from this.

• 
  SHOWISE (@SHOWISE1) reported 48 minutes ago

  @Blue_Footy @SkySports We still need to flush out 8 players,garnacho or whatever can’t be in my team Delap bad disester or whatever his name is. All out gittens

• 
  pyroshadowboarn💜☠️🐗 (@pyroshadowborn) reported 51 minutes ago

  @PitchConvos @SkySports Never been a downgrade nor will it ever be West Ham ain't on United's level

• 
  MATT♒ (@KpaghMatth71367) reported 51 minutes ago

  @SkySports Interesting call from Tuchel. Livramento and Chalobah are different profiles, but maybe England don't need a direct replacement. Perhaps Tuchel wanted defensive stability and versatility more than attacking flair.

• 
  Craig Winter (@CraigGoater87) reported 54 minutes ago

  Don't know what's worse #England performance or my @SkyUK router going down just when Kane scored his second, I expected some form of refund

• 
  timo. t. (@JomzTimo) reported 54 minutes ago

  @SkySports It’s not easy you perverts. You want to create an algorithm to make us fail to win. Every team in the premier league is promoted or stayed because they deserved it. So stop this silly agenda.

• 
  Colin Richardson (@ColinRicha53474) reported 57 minutes ago

  @Thgoit @DrG2020V @SkySports No he doesn't and never has done

• 
  Martin (@MWilson1903) reported 1 hour ago

  @TheMowgli1977z Same issue as the men’s game. Without serious investment from tv it is sadly unviable and clubs perhaps need to shame tv into stepping up the deals to support this. @SkySports are already paying almost as much for 🏴󠁧󠁢󠁥󠁮󠁧󠁿 woman’s game as for 🏴󠁧󠁢󠁳󠁣󠁴󠁿 men’s game.

• 
  Johnny casino (@Louis2940691793) reported 1 hour ago

  @Blue_Footy @SkySports Hes ****.