Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 03/06/2026 01:30

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Southwark, Bristol, Glasgow, Southall, Oldbury, Fareham, Wolverhampton, Kilmarnock, Derry, Edinburgh, Stoke-on-Trent, Queensferry, Hessle and Dublin.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomBristol Internet
United KingdomLondon Internet
United KingdomGlasgow Internet
United KingdomSouthwark TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RDave51 WindermereDave (@RDave51) reported

    @SkySports Bloody hell this lockdown and staying in is bad enough, now we have people saying stop the football, christ we need some entertainment to get us through this or I will be climbing the walls.

  • AidanK05 Aidan (@AidanK05) reported

    @SkyHelpTeam Thank you. Will have a look. We have 2 remotes - 1 from our main box and one from mini box. The main box one doesn’t work and have changed batteries so restarted sky box. Still nothing and now can’t get it out of standby. To try, I bought the other remote down but no response.

  • robokun87 robokun87 (@robokun87) reported

    @SkySports Don't ask players to play during a pandemic and expect them to social distance on a football pitch for **** sake, if the FA are that concerned about them breaking protocols stop football until it's over.

  • kathyc1967 kathc (@kathyc1967) reported

    @SkySports No fans no celebrations crap var decisions just what is the point of this season???

  • GlynOwen6 Glyn Owen (@GlynOwen6) reported

    @SkySports Bankes is the worst referee ever to blow a whistle.

  • gooner19821 gooner2010 (@gooner19821) reported

    Nearly 3 days without broadband @SkyHelpTeam the problem is with BT apparently quite a few people in my area in same situation it’s a nightmare now

  • razgrey Raz (@razgrey) reported

    @SkySports Hahahaha **** off man with this utter ******* bullshit.

  • surreybluenose Surreybluenose (@surreybluenose) reported

    @SkySports They are all in a "bubble" and very frequently tested. If it isn't safe to celebrate with the people in your "bubble" then it isn't safe to mark, tackle, close down the opposition etc. Either stop the season or stop with ridiculous new rules.

  • chessy1964 Chess (@chessy1964) reported

    @SkySports JUST **** OFF U SAD OVERPAID , INSIGNIFICANT MORONS

  • MattWestavfc Matt West (@MattWestavfc) reported

    @SkySports it was a Derby game of course they are going to celebrate. if you don't want people to celebrate a goal then postpone the season until they can.. they have all been tested so whats the problem

  • MrJimmiddleton1 Mr Jim middleton (@MrJimmiddleton1) reported

    @SkyHelpTeam I have had no Internet for 3 days tw17 Please help can't contact anyone

  • WJB2201 will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports How ******** are they breaking covid protocols by celebrating when they are in contact constantly ?! Get a ****** grip ffs

  • superleeds646g1 James🏆premier (@superleeds646g1) reported

    @SkySports Oh **** off I could understand if that was the only time players came together. Look at every corner or a wall at a free kick

  • Mister_Fernie Ben Fernie (@Mister_Fernie) reported

    @SkySports As a Chelsea fan I have to say the overall performance was poor once again. Should have been a comfortable win even without them going down to 10 men. I think this would have been a 0-0 if they’d stayed with 11. Our goal only came from poor keeping by Areola #FULCHE

  • NBA_GH Nana Boa-Appiah (@NBA_GH) reported

    @SkySports This sounds so stupid.

  • Carolin46233773 Caroline Ellison (@Carolin46233773) reported

    @SkyHelpTeam All I need is someone to help me connect my printer via wifi. I believe something needs changing in my hub's settings but I can't access that without a username and password.

  • NicolaC51017999 Nicola Coates (@NicolaC51017999) reported

    @SkyHelpTeam 2hours later!! Let’s hope the Openreach engineer finally sorts out the issue we’ve had since upgrading Sept!!

  • luke98leader Luke Leader (@luke98leader) reported

    @SkySports never put us on sky again please

  • BoonhamMark Mark Boonham (@BoonhamMark) reported

    @IshaqShafiq7 @duncandbbarlfc @SkySports Jones has been injured all season i imagine we would be clear at the top if that bad man had been fit

  • ManUMartin67 Dr. Sheldon (@ManUMartin67) reported

    @SkySports Stupid FA...

  • danrogers88 dan rogers (@danrogers88) reported

    @SkyHelpTeam There are so many people with the same issue with windows 10 compatibility issues

  • CouHaji Premier League Champ19ns 🔴🔴🔴 (@CouHaji) reported

    @SkySports What? This doesn’t make sense wtf. Either postpone games or stop this stupid rules

  • ClaretNick Nick (@ClaretNick) reported

    @SkySports Absolute joke. It’s a contact sport, so if contact is a problem, stop em playing. It’s unbelievable how stupid some people at the FA are

  • DaveRic74113025 ThfcRich (@DaveRic74113025) reported

    @SkySports This is not even funny anymore how ridiculous some of this **** is. Players are all over each other in the box for a corner. They’re contact close marking all throughout the game. Football is already **** and lacking true emotion without the crowds in, let’s not sap the bits left

  • DavidWright329 xx ViDGE XX (@DavidWright329) reported

    @SkySports Just **** right off, if they care that much why is it still going!!!!!

  • jackandloz jackandloz (@jackandloz) reported

    @StatoDave @SkySports Agreed. Don’t think they realise how bad they are in comparison. Commentators who clearly can’t be bothered to do any research and even if they did, wouldn’t be up to the job anyway

  • rixmclean Ri (@rixmclean) reported

    I can bet anyone on this planet that their wifi aint as **** as mine enit @SkyUK

  • fcampbell20 fiona campbell (@fcampbell20) reported

    @SkyHelpTeam how long is call wait time tonight, been on hold for an hour, 3rd time this week having been promised broadband would be fixed. Alas still not working!!

  • TerryBMcCartney Terry McCartney (@TerryBMcCartney) reported

    @SkyHelpTeam Having continual issues with your UltraFast BB! Slow at times and stops working.... help!

  • MrGNUFC NUFC (@MrGNUFC) reported

    @SkySports But they are all tested for covid as they work in the same bubble they are team mates. So really what’s the issue.