Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Manchester, London, Nottingham, Edinburgh, Glasgow, Fulham, Sunderland, Woodford Green, Radstock, Ashton-under-Lyne, Hammersmith, Creagorry, Northampton, Poplar and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| London |
Internet | |
| Nottingham |
Total Blackout | |
| London |
Internet | |
| Edinburgh |
Wi-fi | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie-Jade Jones
(@charliejade31) reported
@SkyHelpTeam @SkyHelpTeam Hi, still unresolved. No internet since 2:30pm. Your staff have both lied to me and then been beyond unhelpful. Awful service. My job is teaching online. Please help me get this sorted.
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me
(@notmewhome) reported
@SkyHelpTeam @SkyUK why have you stopped sky never miss page, i had all my progs saved so i get email to say when they start, but the page has now gone... nice thanks
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James
(@JamesHooper__) reported
@SkyHelpTeam "We're having problems connecting you. Please try again (001). I've tried restarting and reinstalling but not worked all evening.
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kyle underhill
(@DudeRatio) reported
@SkySports What a ******* retard
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Stu
(@mancitystu) reported
@SkyHelpTeam No!! As stated in the previous tweet, I have spoken to them numerous times to be told that there isn’t an issue. I can assure you that there is!! Your team even told me to spend my own money on a product that should have come with the router?! Even @virginmedia weren’t this bad!!
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Ethan
(@Ethyyp) reported
@SkyHelpTeam are there any issues in the walsall area?
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Andyutd08
(@andyutd08) reported
@SkySports People starting to see the problem with “Covid passports”
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Ethan
(@Ethyyp) reported
@SkyHelpTeam are there any issues in the walsall are fellas
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Ian Morgan💙
(@ian13m) reported
@itv. So you unfreeze it to jump 10 minutes in @SkyUK is this your issue or @itv. Embarrassed. Ruined #tooclose
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Lauren Temple
(@lauren_temple24) reported
Wow, @SkyUK has hiked its prices, been with them for 5+ years but ringing to cancel tomorrow 😡
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James
(@JamesHooper__) reported
@SkyHelpTeam Doesn’t help unfortunately. Basically says “we can’t connect you at this time”. Tried 10 times. How do I fix it?
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Scott 🇬🇧
(@Scott89ttocS) reported
@bradx14x @SmiggoM @SkySports As a CEV person, we're **** scared to go outside. Talk to most and you will see that. Why is it an issue? Lefties.
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Chris Jeffries
(@ChrisJeffries1) reported
@SkySports I'm confused as to why this is an issue
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Karen Eastham
(@keeastham96) reported
@BeckyEverson @SkyUK @virginmedia I wish you better luck than me. Fibre to the property with Virgin Broadband often feels like dial up.Sadly,I'm also with Virgin mobile and have to stand on my drive to make a call as no signal inside.Given up trying to sort it. It's a waiting game until my contract ends
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Ian Simpson
(@SimpsonTree332) reported
@SkyHelpTeam having problems with my broadband tonight (Sunderland area). Working earlier but just went off in the last 30 minutes. What's the problem?
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Amber
(@amber_ino) reported
@SkyHelpTeam WiFi has been down in SE London for a whole day now. Have restarted and plugged/unplugged everything! Running the connection fixer hasn’t worked either
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Mark 🏴🇬🇧
(@markweb73) reported
@tone_paul @SkyUK New customers get all the good deals, they treat long time customers like 💩
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Roman Hubalek
(@RomanHubalek) reported
@Abdu1Mo @ELTEL241 @SkySports Do you support it?
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t.
(@Temiilade_) reported
@SkyHelpTeam I have done everything you’ve told me and it’s still terrible and slow !
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LUDDERS(@🏡)
(@Ianludders) reported
@SkyHelpTeam Still no answer when trying to call and still mini box keeps dropping signal. Every device in the house has no problem with Internet only this one so must be something wrong with box
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Sam Thomas Nicola
(@st90nicola) reported
Missed the whole #DORMCI #UCL game because @SkyUK broadband is ******* **** and that’s being polite.
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Scott 🇬🇧
(@Scott89ttocS) reported
@red666s @SkySports To gather in crowds of people? No. The advice is to take extra care. As one, it's common sense but the lefties blow it up into an issue which there's no need...
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Chris
(@chriso86) reported
@SkyHelpTeam broadband has went down 6 times in the last hour. Terrible service. Been happening on and off for weeks now and everything seems to sort itself when I request an engineer
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Rach OT '17
(@RachelRogers14) reported
@SkyHelpTeam Are there known issues with sky/broadband in ME15 area please?
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Martin Nicholls
(@marv_ellous83) reported
@SkySports As Conor would say “Who gives a ****!”
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Nicole Cullen
(@nicolecullen___) reported
@SkyHelpTeam I am currently awaiting a response for an investigation in regards to a misinformed price for my sky contract. It has been 8 days & no contact. I have chased and nothing. Please help!
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Darren Warwick
(@WarwickDarren) reported
@virginmedia you are the pits 30 minutes waiting being told computer updating what aload of bollox. Then you end calm Been customer for 10 years plus. @SkyUK could be coming
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Alan Paterson
(@APPat75) reported
from
Redding, Scotland
@SkyHelpTeam - WiFi has been down all evening what is the problem?
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John
(@ponix4k) reported
@SkyHelpTeam So what is it you can help with ? You say you cant do static ips on domestic what about business
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Rushton.
(@RushtonJack) reported
@SkyHelpTeam I’ve had quite a few problems with my service over the last few months and now I’m getting a problem with my mini Q box, I’ve tried to ring but it keeps going off and not letting me get past the first bit, can you help me please?