Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (52%)
• Wi-fi (17%)
• TV (13%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Hammersmith, Pershore, Southall, Newcastle upon Tyne, Milton Keynes, Birmingham, Cleckheaton, Oldham, Wilmslow, Hounslow, South Benfleet, Romford, Burntwood, and Batley.

City	Problem Type	Report Time
London	Total Blackout	10 seconds ago
London	Internet	15 minutes ago
Hammersmith	Internet	1 hour ago
London	Internet	1 hour ago
Pershore	Internet	1 hour ago
London	Wi-fi	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Daniel (@SunshineLOFC) reported 5 minutes ago

  Once again absolutely shocking levels of customer service from @SkyUK @skytv A joke of a company. #SkyTV #SkyUK #CustomerService failing to me their own deadlines again & again & again. The Ryan Air of TV companies @WhichUK

• 
  I'm Hopping Mad & I Want Something In The Middle (@WhyIOughtaXYZ) reported 5 minutes ago

  @SkySportsPL Back when @SkySports was worth the money - I'm going back a LONG way here - you'd get one ex-player from each team per game. All you need. May as well just get a stream now as I never watch build-up anymore due to the DEI bs. Just offer a "stadium atmosphere" option.

• 
  The Rebellious Cockney ♀️ (@RebelCockneyE3) reported 5 minutes ago

  @SkyUK You are utterly shameful! After having broadband problems one of your tech support said to reboot the router, this ended up causing the thing to brick. Even after giving a detailed description of the problems your support staff ignored the fact it is a router problem and

• 
  owen weatherhead (@owenbrfc) reported 6 minutes ago

  @NUFCDon @SkySports Cancel it

• 
  Markjones (@Markjones172720) reported 10 minutes ago

  @NUFCDon @SkySports Crap

• 
  JPW🇮🇪🇪🇺 (@jpwred316) reported 11 minutes ago

  Never take carragher seriously. Ever since that spitting incident, he's been completely indoctrinated by @SkySports. Just wish @lfc black balled him too

• 
  The Loyal Frew (@royalburgh1872) reported 15 minutes ago

  WTF is this Saturday Social pish on @SkySports I’ve seen the Hibs boys video but this is hands down the worst thing filmed this week!

• 
  Alex Blanchard (@AlexBlanch1202) reported 18 minutes ago

  @footballontnt @David_Ornstein @LiamMacdevitt How is that the caption when 2 pundits said Manzambi ?! As embarrassing as SkySports with this “Top6” bias ****!

• 
  pfin (@paulfinlay23903) reported 22 minutes ago

  @1989kopite @IRVCHESTER @SkySports And when a player goes down injured or subs come on the clock is stopped You want that aswell ?

• 
  otownnba (@OTownNBA) reported 26 minutes ago

  @j_macgeever @SkySportsNBA @SkySports Its possible, but I think they need more moves for that. Atm they a first round exit and it could be worse if Giannis's calf issues continue

• 
  The Light (@bobdazzler9) reported 27 minutes ago

  @ToonFan14 @SkySports wtf Should anyone have sympathy for Newcastle!??? Squandered they opportunity in the 90s and are where they deserve to be. Probably relegated this season

• 
  Daniel Edmunds (@DanielE64141682) reported 28 minutes ago

  It’s about time either skysports/tnt do what they have with cricket & get good female pundits like Mel Jones & Urooj Mumtaz. Or just get rid of them. The ones they pick for football are generally awful. As cricket shows you can get fantastic female pundits.

• 
  Richard Adams (@Dubbsisrich) reported 29 minutes ago

  @SkySports How ******** have Chelsea turned a profit on this horrible bastard? Dogshit footballer who thinks he's a tough man. Fingers crossed someone irons him out this season 🤞🏼

• 
  Stuart1959 (@StuartT34021273) reported 30 minutes ago

  The difference in TV channels tonight @STVSport (scottish channel) showing ENGLISH CUP TIE and @SkySports ( BRITISH channel ) cant even be bothered putting scottish cup goals on printer scottish football fans short changed once more by ppvtv Piss Poor 🤬

• 
  Dr.sj (@SabirJuma) reported 32 minutes ago

  @eurofootcom @SkySports I show Manchester united players allowing Hull city to build from behind not giving any pressure just standing waiting for the ball to be played behind them and afterwards lose the 50 50 *****, fxcking hull City I mean wtf

• 
  D G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@_D_O_U_G_I_E_) reported 36 minutes ago

  Honestly who ******** at @SkySports thought it was a good idea hiring that wet fish Roman Kemp to front that new premier league show. Ffs.

• 
  Manc247 (@dermoreddevil) reported 36 minutes ago

  Sky f1. Stop letting Martin Brundle have weekends off because the two clowns doing the pit walk are crap #skyF1 #skysports

• 
  Richard Hammer (@SirHammerLot25) reported 37 minutes ago

  What fuking **** this dreadful terrible commentator going on about? Splatting some bullshit no one cares about! @SkySportsPL @SkySports get new fresh men commentators these old farts BORE US #ARSCOV

• 
  Joshua Gibson (@JoshuaGibson88) reported 39 minutes ago

  @ToonFan14 @SkySports Why should anyone feel sorry for Newcastle. **** happens, players go to bigger clubs. We lost coutinho and Suarez to Barca over the years. Torres went to Chelsea cuz he wasn’t gonna win anything with us. Get over it and stop taking it so personally

• 
  Levanja (@Levanja) reported 41 minutes ago

  Anyone else having a problem with @skysports volume disappearing? #MCIBOU

• 
  Benjamin Woodcock (@Benjaminko2710) reported 42 minutes ago

  @SkySports being on (about) a 90 second delay between it's "live" broadcast and its app is annoying as ****. Starting to think their app should come with spoiler alerts

• 
  Ibra58 (@IbraZibra58) reported 42 minutes ago

  @paul_jolly2019 @footballontnt @SkySports Both guys are too nice and soft Owen Hargreaves even let Karen Carney interrupt his discussion with a Hull player .. then he interrupted the host just when she started to ask something .. its just ******* basic manners

• 
  Aaron Rogers (@A_Roj88) reported 42 minutes ago

  I like the new @SkySports PL Highlights on the app… BUT… I don’t think it should be showing what’s about to happen at the bottom of the clip. (See pics) You find yourself WAITING for that’s person action because you ‘what’s coming’ Hopefully a fix🙏 But yeah good feature

• 
  Joe Daniel (@SunshineLOFC) reported 44 minutes ago

  Yet again @SkyTV @SkyUK fail to meet their own deadlines, fail to communicate & offer substandard & inefficient customer service via their outsourced call centre. A shocking company to deal with on various levels. #skyuk #customerservice

• 
  Deeko (@MaxwellDerek) reported 54 minutes ago

  @SkyUK terrible customer service. Outage in my area (G72) and my broadband not working since Friday 21st August, still not back up and running. When I phone to ask when it will be sorted, the call handlers are not interested and only want to upgrade my tv/broadband package.

• 
  The Irish Kopite (@TheIrishKopite1) reported 56 minutes ago

  What was going on with @SkySports commentary yesterday? They told the viewers nothing about the penalty, whether it was or wasn’t one, (it clearly was), and the long delay while Dom was waiting to take the peno. Horrendously bad commentary by Peter Drury and @GNev2 #NEW #LIV

• 
  CeeGull (@Focus19471951) reported 1 hour ago

  @SkySportsPL Usual SkySports report involving a Brighton win. All about how bad Villa were and the players they have lost, not much on how good Brighton were, or how we were similarly affected by transfers, retirements and injuries. Van Hecke Welbeck, Milner Baleba Mitoma Minteh, Kadioglu

• 
  sc69 (@Daisysdad69) reported 1 hour ago

  @SkyUK come on sort out this UHD outage...certainly for the F1 race tmrw!!

• 
  Tom Gaymor 🎙️ (@TomGaymor) reported 1 hour ago

  @SparksF1 @ChrisOnRacing @SkySports Contracted to run that repeat, apologies for any issues you have had, we have been on MIX since 16:30.

• 
  Emily 🏳️‍🌈 (@nedxschneebly) reported 1 hour ago

  @SkyUK help me please - 0800 597 9843 called to sell Sky Protect, he asked for my sort code and account number so i hung up and called Sky and your call handler said no one has rung me today but he had all of my details?