1. Home
  2. Companies
  3. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Birmingham, Ilkeston, Hammersmith, London, Caerphilly, Kenilworth, Edinburgh, Brierley Hill, Glasgow, Ely, Newton Aycliffe, Bedford, Annan, Bristol, and Batley.

CityProblem TypeReport Time
Birmingham Wi-fi 14 minutes ago
Ilkeston Internet 17 minutes ago
Hammersmith Internet 2 hours ago
Birmingham Wi-fi 3 hours ago
London TV 7 hours ago
Caerphilly TV 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ItzDartanium
    SobozLFC (@ItzDartanium) reported

    @PAtubobienemi @SkySports Ur in Nigeria Why would u care about who watches what sport in england? And why do u care in general who watches nz or south africa? And lastly Nigeria and rugby isnt a thing,and never will be. And thats not a sky sport issue

  • hogmeisterman
    John Hogg◼️◻️ (@hogmeisterman) reported

    @MoyD59 @SkySports Yep. Doing the same David. Hopeless ex-pro’s talking utter garbage or YouTube nobodies who haven’t got a clue standing there referring to their iPads. Awful to watch and listen to!

  • Hezeb91
    Bronx Nation 🏆 (@Hezeb91) reported

    @eurofootcom @SkySports What a horrible injury prone team

  • WhistlerzJoey
    Joey /ˈdʒəʊi/ ⭐⭐ (@WhistlerzJoey) reported

    @SkySports Gianna can't ruin football and still expect support. This world cup has been the worst ever, followed by the one in Qatar.

  • KEMZY_05369
    kemzy001 (@KEMZY_05369) reported

    @SkySportsNews Skysports is not a reliable network

  • trickytaylors
    Trickytaylors (@trickytaylors) reported

    @thehundred @SkySports @SkyCricket The camera work on tonight's mens game is as bad as it has been all competition. Seems like all the trainees are on the job.

  • Sambonufc
    ***** (@Sambonufc) reported

    @SkySportsNews Hi @SkySports this bloke absolutely loves him self. You should be embarrassed having someone as bad as he is at his job reporting for you

  • DeoJ2010
    Victor Olomu (@DeoJ2010) reported

    @David_Ornstein @TheAthleticFC If only Skysports @SkyFootball can do a proper job. Poor and lazy journalism

  • Bermondseyharry
    Harry chapman (@Bermondseyharry) reported

    @SkySports any problems with sky+

  • AlanAvm1502
    Alan (@AlanAvm1502) reported

    @Bantamigo88 @SkyHelpTeam Sky router is ****,

  • precinoti
    Tubosun Falowo (@precinoti) reported

    @thebottomcorna They have lost so much credibility that nobody believes whatever they say anymore. A decade or 2 decades ago, all transfer news are broken by Skysports and only trusted sources and platform.

  • ZeeofLagos
    girlikezeekah (@ZeeofLagos) reported

    @eurofootcom @SkySports If this XI clicks, Arsenal could be a serious problem next season. 👀🔴 The quality is there now it’s about turning potential into trophies. 🏆🔥

  • AndyMiguel_25
    𝐀𝐧𝐝𝐲𝐌𝐢𝐠𝐮𝐞𝐥 (@AndyMiguel_25) reported

    @Chelsea_stat @SkySports Not bad

  • WesBez
    Wes Bez (@WesBez) reported

    @Davebough10 @SkySports So bad. Could barely watch the match. Choppy. Play looking like it’s lagging. Picture cutting out. Sound going low. What a mess

  • kcee0091
    IamKcee (@kcee0091) reported

    @ekene_epic @eurofootcom @SkySports Some of you don’t even watch ball.. wtf is this?

  • gttlvfnk
    CMPGNPFNK 👌 (@gttlvfnk) reported

    @eurofootcom @SkySports That is ******* terrible man cancel the season

  • okiTwits
    O-O-P (@okiTwits) reported

    Jose Mourinho has revealed he was offered the chance to succeed Sir Alex Ferguson at Manchester United in 2013, but turned it down because he had already given his word to Chelsea, according to @SkySports! Loyalty to Chelsea above everything else. Imagine how different Premier League history would look if Jose had taken that job instead of coming back home to Stamford Bridge.

  • SowerbyGren
    Gren Sowerby (@SowerbyGren) reported

    @SkySports What a **** this idiot is

  • Darrenboyb
    DB.. (@Darrenboyb) reported

    @us_toon @SkySports They will never comment on this…!!!

  • ArsenalBlessing
    Blessing 4 Arsenal (@ArsenalBlessing) reported

    Jamie Carragher on Bruno Guimaraes to #Arsenal: "Have no problem with Guimaraes as a Premier League player. He is quite solid, got energy and can dictate a midfield on a good day. But let's not pretend this is some transformative signing for Arsenal." "They are handing Newcastle £75m for a 28-year-old who has never lifted a major trophy. Guimaraes is very good. He is not that player. And at that price, with that age profile, it's a soft, expensive way of papering over the cracks instead of fixing them." (SkySports) Me: Someone should tell this man to change his dealer because things are getting out of hand. COYG #AFC #Arsenal

  • TOM25px9
    TOM25 (@TOM25px9) reported

    @TonyMallon14 What is wrong with water charges ? The water board is struggling and there’s no magic money tree to fix it. People will play 30 quid a month for Netflix or Skysports but not water ?

  • ShaunBlockley
    Shaun Blockley (@ShaunBlockley) reported

    Want to follow and would rather watch the One day cup then having all this Hundred stuff shoved in my face. @ECB_cricket @SkySports We want to see proper counties rather than this manufactured crap with fake IPL franchises!

  • Danjh86
    DanH (@Danjh86) reported

    @movieswithv @goalsside @SkySports Why do you think he wants to leave ? You utd fans are making up scenarios in your head down to having a bad window. Hall is staying and getting a new contract

  • DNOmassive
    J D (@DNOmassive) reported

    @SkyHelpTeam I want to give my 31 days notice to cancel my rolling TNT sports add-on without sitting on the phone for an hour please.

  • QuadriOPE18
    OPE (@QuadriOPE18) reported

    @theMadridZone @SkySports We know he’s staying at Madrid, he can’t help Arsenal win UCL

  • flashesofsteel
    flashesofsteel (@flashesofsteel) reported

    @danawhite @paramountplus @SkySports Good way to strain a muscle before a fight, stupid !!

  • ndani14
    Ndani Sitole (@ndani14) reported

    @PurelyFootball @SkySports If the club can't negotiate them down to between £125 - £135 mil, Liverpool should just walk away. I'm absolutely tired now

  • asitis4
    as it is (@asitis4) reported

    A new season. Time for a fresh start. Instead @SkySports just as predictable and poor as ever. And Lee Hendrie’s commentary moronic , like always. #MANSHU

  • Segundelejnr
    Segun Delzakes (@Segundelejnr) reported

    @eurofootcom @SkySports Our attack is weak as ****

  • terryt2905
    terry trigger (@terryt2905) reported

    @Argyle @OfficialECFC dear me they’ve got a nerve to say Scottish football is bad Plymouth and Exeter fans should get their money back worst game of football I’ve seen in my life @SkySports should be sacking people