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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 18: Problems at Sky

Sky is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 20% Wi-fi (20%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, London, Portsmouth, Blackburn, Harringay, Southwark, Southend-on-Sea, Enfield Town, Newport Pagnell, Ilkeston, Newham, Manchester, Tonbridge, Bexleyheath, and Bristol.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 42 minutes ago
London E-mail 44 minutes ago
Portsmouth Wi-fi 50 minutes ago
London Wi-fi 50 minutes ago
Blackburn Internet 1 hour ago
Blackburn Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AFC_Law
    AFCLaw (@AFC_Law) reported

    @SkySports its an amzing shot WTF did you have to ruin it by making it two pictures. we have seen the original it wasnt 2 pics

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @mosestein @SkySports How does someone proceed to make a bold statement then prove they have no clue what they're talking about? The second half will be an absolute **** show.

  • mtc_london
    Man (@mtc_london) reported

    @SkySports At 1 0, they shutdown their best players up front, and asked the worst players to last 40mins to defend against Argentina attack.

  • Crash49676428
    Crash. (@Crash49676428) reported

    @GazWallace402 @SkySports No. The law says if the ball touches the camera which it did it becomes a dead ball play must stop thats the law no goal free kick to Norway that's the law , the law was broken and disadvantage to Norway which by definition is cheating

  • steven_dimond
    Steven Dimond (@steven_dimond) reported

    @SkySports Paid tribute to him for being a cheating idiot who's actions ruined the tournament for his teammates and his country.

  • BBkvnf
    BB (@BBkvnf) reported

    @SkySports Sack Tuchel in the morning . Awful negative management

  • SoccerLies
    Soccer Lies (@SoccerLies) reported

    @SkySports That’s the problem with the modern game. Embolo CLEARLY dived. He deserved his second yellow, even if it came about in a weird way. The only one genuinely at fault there was Breel Embolo, yet he defends him. That’s what’s wrong.

  • ChatchoMan
    You’re Just Listening 😀 (@ChatchoMan) reported

    @MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.

  • NUFCMoments
    JM (@NUFCMoments) reported

    @mosestein @SkySports It definitely should be an issue. It’s plastic tinpot shite that nobody wants or needs to see.

  • Chetexxx5
    The 5th T!red Nigerian (@Chetexxx5) reported

    English media are the worst there is. . .@SkySports Kaveh Solhekol is now blaming Tuchel's selection instead of tactics, this bias takes would take them nowhere.

  • MrPTB
    Pete (@MrPTB) reported

    @ArafaKamoga @SkySports Do you even have a TV You’re supposedly team Argentina but want England to win Get to **** you sausage

  • ItzDartanium
    SobozLFC (@ItzDartanium) reported

    @punk11000 @SkySports That's not the final retard. It says FOR THE FINAL. U don't even have a blue tick but want to speak **** to sound cool. Just stfu with the messi bandwagon ****

  • optout936698739
    Clive (@optout936698739) reported

    @SkySportsNews Fuuuuck, I forgot about this dumb ****. It’s been so nice not having to hear his stupid opinions every week. @SkySports platforming these pricks is ruining football

  • DarrellSweeney
    Darrell (@DarrellSweeney) reported

    @SkySports Down to Tuchel.

  • pfrank9
    FP9 (@pfrank9) reported

    @gladwellimages @SkySports World Cup should be held in the US every edition. Players love to come to America , stadiums are the best, everybody is making money . World Cup should never come to Europe until they get their act together

  • mosestein
    Moses Odhiambo (@mosestein) reported

    @dieterohler @SkySports Nonsense, #SuperBowl which is more physical and intense has a 30 mins half time show but never have we had any injury cases reported.

  • Co1nDog
    Co1nDog (@Co1nDog) reported

    @GWilliamsss_ @SkySports Well the Wesh, Scottish always support the opposite team playing us and half the English get upset with people putting an English flag in their yard. So your statement does not mean as much as you think!

  • memrhimanshu
    Himanshu . (@memrhimanshu) reported

    @SkySports A 30-minute break changes more than the spectacle. Players cool down, tactical momentum disappears and injury risk may shift after the restart. The football impact deserves as much scrutiny as the entertainment value.

  • batt_marzal
    batt marzal 🇺🇦 (@batt_marzal) reported

    @MarkB7109683170 @SkySports Embolo cheated trying to get Paredes his 2nd yellow card and it blew all over his face. It was a stupid play, good job by the ref.

  • nismoneil
    NeilM (@nismoneil) reported

    @SkySports No... Our manager had a huge melt down and handed the game to them on a plate. What was his thinking with those substitutions?

  • nxvz20
    YANITED YANITED (@nxvz20) reported

    @SkySports That was poor from England bringing defenders on and going defensive at that stage in the game wow just cost us the game nice one

  • Limes_361
    Scott (@Limes_361) reported

    @SkySports I hope the crowd boo the absolute crap out of this during HT.

  • dissy_teabag
    dissyteabag (@dissy_teabag) reported

    @MichelleBeckett @SkyUK @VodafoneUK I found the worst to deal with were tv licensing I was harassed for weeks after telling them dad died as they were adamant mum needed in for her care home which she didn’t

  • aidanb_98
    Aidan (@aidanb_98) reported

    @SkySports Never even hit it

  • GarethE43671959
    happy each day (@GarethE43671959) reported

    @SkySports Isn’t it dangerous for players to cool down for 30 mins then start running around again? It’s utterly pathetic and USA should NEVER be allowed the World Cup again

  • JoaoG90
    Juan Camilo (@JoaoG90) reported

    @SkySports Eitherway, I won’t see the final if they help Argentina today. Which is very likely. They don’t deserve to be in the final, and they don’t deserve to be winners. We know FIFA already broke several rules in this world cup, this is SHAMEFUL

  • olivercookson
    Oliver Cookson (@olivercookson) reported

    @SkySports Terrible take. There much better full backs in the world at defending, even in the England squad. James and Nico being two. However, any defender left one on one with Messi is getting beat 9 times out of 10. He is unplayable, only way to defend is double up on him.

  • unbeat_chinedu
    UNBEAT Esq. ⚖ (@unbeat_chinedu) reported

    @SkySports Next week? Copy and paste too bad

  • Adbo99
    Adam bamford (@Adbo99) reported

    @SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves

  • Sebmeister
    Sebster™🇾🇪 🇬🇧 (@Sebmeister) reported

    @worldcup_fifa26 Gobshite punditry from a guy who never won anything internationally and never won the Premier League at domestic level. But here is dissing Argentina. Yet @SkySports still hires him to make flawed arguments.