Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (53%)
• TV (19%)
• Wi-fi (16%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, Dublin, Wetherby, Tonbridge, Hammersmith, Enfield Town, Northolt, London, Erith, Ipswich, Liversedge, Halifax, Manchester, Newham, and Birmingham.

City	Problem Type	Report Time
Hammersmith	Total Blackout	6 minutes ago
Glasgow	Internet	19 minutes ago
Dublin	Internet	2 hours ago
Dublin	Internet	2 hours ago
Wetherby	TV	3 hours ago
Tonbridge	TV	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess Newton (@xxjessicanxx) reported 5 minutes ago

  @SkyUK worst customer service EVER

• 
  Dial Square (@ConceptArsenal) reported 6 minutes ago

  @SkySports Someone should have told him "stop that" and broken a doll's house over his head.

• 
  Paulwhite1980 (@Paulwhite19801) reported 7 minutes ago

  @SkySports half an hour your @TheMasters coverage has been on. Not a single bit of ******* golf shown!! Utter ****

• 
  Tom Wright (@TomWrighty8) reported 8 minutes ago

  @SkyFootball @SkySports As much as I would hate the fact of Leeds getting to a final let alone win the thing, it’s so obvious that City and Chelsea were never going to play eachother in a semi final and they both get simple routes through is clear as day.

• 
  The millennial souls 🇺🇬 (@HenryKigo1845) reported 11 minutes ago

  @FabrizioRonald0 @SkySports The worst goal keeper arsenal has ever had is Manuel alumunia

• 
  haphezz (@haphezz_jr) reported 12 minutes ago

  @theMadridZone @SkySports They think we would let our guard down 😭

• 
  Dave Varley (@DaveVarley8) reported 12 minutes ago

  @SkySportsRL You are literally the only @SkySports channel that isn't verified by X. Stop ***************. Only reason I have sky and if this carries on might as well cancel.

• 
  ZeldaZonk 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aliVee) reported 14 minutes ago

  @SkyHelpTeam I am trying to sign in to access #HBO max but the QR code takes me to Amazon and it doesn't give me any other providers to choose from. This is the same for #Paramounttv too. I've reset passwords, made sure they are the same etc. Paramount has never worked & now HBO

• 
  BB (@Billywhizzles) reported 16 minutes ago

  @SkyHelpTeam Hi Sky. I'd like to make a formal complaint about the level of unprofessionalism in your overseas call centres. I've had an open request for a proof of use report for a stolen mobile and have been waiting for it for 3 months. Can you help me, please?

• 
  James (@JamesReckons) reported 17 minutes ago

  I cannot stand @SkyHelpTeam. For the amount I fork out, not only do they block you from watching when you’re on holiday, they’re busy shutting down VPNs too. A nasty, petty bunch. Once my contract’s up, I’ll be finding a provider that isn’t so far up its own backside.

• 
  vinit (@raje_vinitraje) reported 19 minutes ago

  @SkyUK Just switched from years of BT/EE to save money and suffering every day for last few days. Regretting the switch. Broadband is very poor in the house now (in Aberdeen). And this is with fibre. Contacted Sky. Let’s see when they fix it.

• 
  RealTalk (@frank29517231) reported 25 minutes ago

  @Footballtweet Legends miss these guys, Saturday morning @SkySports really let us down.

• 
  Dan (@_I_AM_DAN_) reported 27 minutes ago

  Get in……..**** you @SkySports and your wankfest!!! #Saintsfc

• 
  SzymonP (@Szymon03104325) reported 27 minutes ago

  @eurofootcom @SkySports Who ******** even is this

• 
  PìLkß 🇹🇭 💙🦊💙 (@Tcp_28) reported 28 minutes ago

  @SkySports what's the point of paying for a service when you can't provide simple live football... Is there a refund coming? Er no.

• 
  Ady O'Sullivan (@AdyAos) reported 29 minutes ago

  Nothing against IPL cricket but the same game on two channels at the same time on @SkySports is diabolical when @SkySportsRL has shoved a big local Easter derby (Warrington v Leigh) on the shambolic red button + Any particular reason for this or just another sky **** show

• 
  CulturedGrug (@CulturedGrug90) reported 31 minutes ago

  Actually insane how times I've opened the skysports app praying/expecting to see a "BREAKING: Arne Slot sacked" story this season and not got one. What are the higher ups at #lfc playing at? Never seen a more obvious need/desire from fans to sack a manager yet they just wont act.

• 
  Mikel Supreme (@Otees13) reported 33 minutes ago

  @MailSport AFTV should never ever have been a thing The media and @SkySports used it to trash the actual fans and the club itself. It’s one of the reasons we get so much hate. **** them. They aren’t Arsenal.

• 
  Ham ⭐⭐ #FBPE 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 🇵🇸🍉 (@HAMM8R) reported 36 minutes ago

  @SkySportsGolf Why am I paying a fortune for SkySports when the channel is having AWFUL reception and technical problems???

• 
  James Sawyer (@JamesSawyer123) reported 36 minutes ago

  @SkySports your a ******* joke not showing the Lincoln game properly last season when it was Wrexham it was on about 10 channels with about 3 weeks build up but just because Lincoln don’t have Hollywood owners you don’t give a **** calling yourselves home of the EFL ******* *****

• 
  Hadeytaryoh (@adebamm) reported 39 minutes ago

  @SkySports Can Liverpool still qualify??.. They can sha because they never work alone

• 
  Sabs (@sabsipax) reported 39 minutes ago

  @SkySportsNews Another retard giving his opinion, how the hell so these guys come on skysports

• 
  Steven (@ste_efc76) reported 41 minutes ago

  @SkyFootball @SkySports It is a ******* fix

• 
  James (@subcat001) reported 43 minutes ago

  @tntsports @SkySports That unfortunately isn't the case. Take the game today. I have to pay for a month of @tntsports . I have to pay extra for normal resolutions. I have to furnish them with all my details. I have to agree to a reoccurring payment, and I have to cancel it manually........

• 
  kayleah appleby (@kayleahapp) reported 44 minutes ago

  @SkySports without fail your sky sports+ is always messing up when the rugby is on dropping sound,score/tackle count/time played and picture always messing up. How long is this gonna keep going on absolute joke

• 
  Yves 🇧🇫 (@the_Yves_99) reported 49 minutes ago

  @eastBUBU @TouchlineX @SkySports Cama would be a great addition to any top club. The problem isn't his talent but the injuries, but when you see the rumors about Madrid's med teams you have to wonder if elsewhere he would be that much injured

• 
  Sam (@SamOtitoju) reported 50 minutes ago

  @SkySports Why is FSG keeping mute? Get ******** out of liverpoolfc

• 
  Geordie Watson (@GeordieWat25) reported 53 minutes ago

  @SkySports They were shite and it’s down 2 you

• 
  Gavin D 💙💛🤍🏆❤️🤍🏆🛡️🏆🏆 (@gavsallwhite) reported 53 minutes ago

  @stuartpykesport this @skysports+ service is absolutely disgraceful and you need to be having a word, lose picture and sound is shocking ,, get a grip of it ffs ,, money for **** all …

• 
  Carøline 🔴⚪️ (@chopdoll24) reported 1 hour ago

  I wish @SkyHelpTeam and that awful advert for a rubbish tv channel, HBO Max, with the awful Kylie Minogue chipmunk would go and do one 🤬