Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (54%)
• TV (17%)
• Wi-fi (16%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Kilmarnock, Stockport, Birmingham, London, Doncaster, Ilford, Croydon, Belfast, Haywards Heath, City of London, Kingston upon Hull, Nottingham, Teignmouth, Hammersmith, and Normanton.

City	Problem Type	Report Time
Kilmarnock	TV	11 minutes ago
Stockport	Internet	53 minutes ago
Birmingham	Internet	2 hours ago
London	E-mail	3 hours ago
Doncaster	Internet	5 hours ago
Ilford	Wi-fi	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PERCYVAL (@percyvaljr) reported 8 minutes ago

  @FabrizioRonald0 @SkySports Almunia was a terrible goalkeeper

• 
  Andy (@Andy2if) reported 9 minutes ago

  I never watch a #rugbyleague game on @SkySports red button without the coverage going off. It’s absolutely appalling.

• 
  NJB (@nigel_b_golf) reported 10 minutes ago

  Now can we get rid of that god awful fan led **** all over @SkySports @SkySportsPL @SkyFootball. It’s horrendous, people who know absolutely nothing about football talking like 500 cap PL legends. Go back to proper content, not this YouTube/podcast style rubbish.

• 
  GentleMan🛐 (@Oluwagbemiga_7p) reported 10 minutes ago

  @Spoogierg @StretfordEndx @SkySports True the injury record is actually so bad I didn't realise it before... But asides that he is a quality player garner has signed a new deal at Everton asides Eliot Anderson, who else do you propose we get?

• 
  James (@subcat001) reported 11 minutes ago

  @tntsports @SkySports Despite paying so much we still get the 3pm blackout. Just over a decade ago we could get pre-paid subscription card for a European satellite channel and watch all the games for a fraction of the cost. This was stopped. It's no wonder so many people have turned to streaming

• 
  Mark (@poshboy7) reported 14 minutes ago

  Imagine recording it. Watching 90 mins. Then 30 mins extra time. Getting to penalties and recording stopped after 4 penalties taken. SORT YOUR **** OUT @tntsports @skyuk. We pay for a proper service.

• 
  Hamzah_Bhuta (@Hamzah_Bhuta) reported 15 minutes ago

  @SkyHelpTeam why has sky UK closed any reason why? All over a sudden you have decided to close down this platform 😭

• 
  Lord Martin (@StunneR_OTD) reported 18 minutes ago

  @FabrizioRonald0 @SkySports I agree. It was damn near impossible for him to score from that angle. That’s why he’s the goat.

• 
  Darren Webster (@webbo27) reported 19 minutes ago

  @SkySports once again takes way to long for your stupid red button to work on live rugby league

• 
  Nichola 2020 (@NicolaDonnan) reported 19 minutes ago

  @SkyHelpTeam how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

• 
  Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported 19 minutes ago

  @SkyHelpTeam cannot get into the MySky app. Is there a problem

• 
  CulturedGrug (@CulturedGrug90) reported 22 minutes ago

  Actually insane how times I've opened the skysports app praying/expecting to see a "BREAKING: Arne Slot sacked" story this season and not got one. What are the higher ups at #lfc playing at? Never seen a more obvious need/desire from fans to sack a manager yet they just wont act.

• 
  worlds gone 😢 (@gooner1469) reported 25 minutes ago

  @SkyUK can you please stop sending me threats about early leaving charges. I’ve spoken to your team three times now and I was allowed to cancel as you increased prices. It’s becoming increasingly frustrating. If I have to call again you will be paying for my time!.

• 
  Sam Ward (@Sam_WardMUFC) reported 30 minutes ago

  @SkyHelpTeam Good Morning, since last Saturday we’ve been having trouble with our main sky q box recordings. A programme will start recording and then one will fail due to technical fault and then I can’t record anything else until I reboot the box. Getting no hard disk error

• 
  Dave Varley (@DaveVarley8) reported 37 minutes ago

  @SkySportsRL You are literally the only @SkySports channel that isn't verified by X. Stop ***************. Only reason I have sky and if this carries on might as well cancel.

• 
  PEACEMAKER (@Peace_Makarr) reported 38 minutes ago

  @FabrizioRonald0 @SkySports Almunia is the worst goalkeeper I've ever seen in my life. He disgraced us a lot

• 
  Ean Sterling (@LancsKR) reported 39 minutes ago

  @SkyUK @SkyHelpTeam It seems #sky+ has crashed……. Pretty poor service once again!!!!!!

• 
  DrBashabe Laban (@LabanBashabe) reported 41 minutes ago

  @SkySports Jamie O'Hara is the worst pundit in this generation He will always be pessimistic..

• 
  Steph Murray (@DerekDonkey1977) reported 42 minutes ago

  @SkyHelpTeam Why can none of your engineers fix the service? Tomorrow, I have my fourth engineer visit in 8 days. Completely unacceptable

• 
  CM 🍀 (@mcbhoy) reported 43 minutes ago

  FGS @SkySports, gonnae show us some golf? Adverts and folk talking garbage, get the golf on...

• 
  Susan mulvey (@susanmmulvey) reported 44 minutes ago

  @SkyUK when will my broadband be back? Off since Thursday and all I’m getting is that my local exchange has an issue. I’d like a definitive answer as to when it will be back on as now have no landline and cannot connect to the internet or stream anything. Really no acceptable

• 
  Steve (@SteveArsenal76) reported 49 minutes ago

  @SkySports why, when the masters is on, are you showing interviews instead of the golf! We don’t care about this other ****, put the ******* golf on! @SkySportsGolf

• 
  Simon Nicholl (@SimonBib) reported 50 minutes ago

  @SkySports And saying 'we' when referring to Ipswich doesn't help your cause either! 🙄

• 
  Owacali (@Owacali) reported 51 minutes ago

  @FabrizioRonald0 @SkySports Arsenal has a record of giving historical records to others, yet they forget to give themselves. What a poor team.

• 
  Tony Christie (@bradfordbantam) reported 52 minutes ago

  @SkySportsBoxing @SkySports **** fight dont rate dubois at all better fighters out there

• 
  Mark B (@mbanfield86) reported 53 minutes ago

  @SkySportsGolf @SkySports @NOWTV Why is your coverage of the Masters so poor!? Constantly freezing and breaking up where you get no actual consistent decent coverage!!! absolute useless

• 
  Scott P (@PennoGatekeeper) reported 54 minutes ago

  @SkyUK broadband gone off for the second time in 2 months. Never had this issue with Virgin. Absolutely raging #poorbroadband

• 
  Julie Palmer (@JapalmerPalmer) reported 54 minutes ago

  @SkySports sort your red button out !! Crap service

• 
  Mark B (@mbanfield86) reported 60 minutes ago

  @SkySportsGolf @SkySports @NOWTV Why is your coverage of the Masters so poor!? Constantly freezing and breaking up where you get no actual consistent decent coverage!!! absolute useless

• 
  SINACHIJ (@Sinachijoficial) reported 1 hour ago

  @FabrizioRonald0 @SkySports Arsenal is always on bad records