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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 19: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 19% Wi-fi (19%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hackney, Birmingham, Harringay, Newcastle upon Tyne, Dublin, Inverurie, Ilkeston, Portsmouth, Cwmbran, Nottingham, Middlesbrough, Winchester, and Reading.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
London Internet 2 hours ago
Hackney Internet 2 hours ago
Birmingham Wi-fi 3 hours ago
Harringay TV 3 hours ago
Birmingham E-mail 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • geofffallon
    Geoff Fallon 🧡🍊🍊🧡 (@geofffallon) reported

    @SkySports It’s the worst World Cup since USA 94

  • StreamCityTv
    StreamCityTv (@StreamCityTv) reported

    @6thumbs @joethomlinson @SkySports The point is it was a stupid tactical decision

  • jeffynwaryan
    Reddownunder (@jeffynwaryan) reported

    @mosestein @SkySports What a stupid clueless comment, clearly you’ve never played the game at any level.

  • leegrecruiter
    Lee Grimes (@leegrecruiter) reported

    @SkySports Was Kane even playing tonight? Did zero and then we try and defend against that attacking talent. Bad decision. Good effort but should have been more aggressive going forward .huge chance conceded.

  • VPtheVEGAN
    Pancha Mukha (@VPtheVEGAN) reported

    @SkySports England never going to win football World cup again... Most of their players seems like scammers or cheaters whipe playing 🤔🤦

  • tpmanagement14
    Tulip Management (@tpmanagement14) reported

    @SkySports Kissing the Orange ***. This piece of **** needs to be booted out. He has desecrated football.

  • steveclegg70
    Bwian of Nazareth (@steveclegg70) reported

    @SkySports Sack Tuchel right now, he’s just made the same mistakes as other England managers when he’s supposed to be elite, you should never be parking the bus with 30 minutes left, I could see what was coming as well as millions of others watching, get rid of the prick now.

  • PEIStateOfMind
    Haymaker.base.eth 🐂🀄️ ✳️ (@PEIStateOfMind) reported

    @6thumbs @joethomlinson @SkySports (He’s implying the tactical decision was ****)

  • unleashthejam
    Cheeky-Jam-Records (@unleashthejam) reported

    @JohnSmithmummie @SkySports Because theres no need to do it and its just pandering to American audience. The 3 minute ' hydration/ commercial' bresks were bad enough but adding 30 minute break at half time just so they can put a half time show on is ridiculous.

  • TomlinsonAndy
    Andrew Tomlinson (@TomlinsonAndy) reported

    @SkySports Country full of vile ******* hate Argentina they are the wirst nation in the world horrible ***** scum

  • JGraveling
    John Graveling (@JGraveling) reported

    @SkySports Utter rubbish. Games have been average, costs extortionate. Worst WC in my lifetime and I'm 72.

  • Chriswalshuk1
    Chriswalshuk (@Chriswalshuk1) reported

    @SkySportsRL @SkySports @skytv putting the games on the red button is so annoying! If unable to watch the game can’t record it or anything and when it clashes with other sporting events or work makes it impossible!! Plenty of normal channels why the **** streaming?

  • Newinsi8
    Boateng (@Newinsi8) reported

    @6thumbs @joethomlinson @SkySports A poor tactical decision

  • Ihatevenkys
    Del (@Ihatevenkys) reported

    @SkySports **** off rubber lips you cheating ****.

  • chrisbr65575302
    Name cannot be blank (@chrisbr65575302) reported

    @SkySports Football has never been in a worse place

  • ReynardAnna
    Mrs. A (@ReynardAnna) reported

    @SkySports His English isn’t great he … he meant “WORST”!

  • Cogniti40241567
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⓋEssex TractorboyⓋ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Cogniti40241567) reported

    @OwlsReborn @SkySports Probably the worst world cupbin our lifetimes

  • sh34lbyera
    ShelbyEra (@sh34lbyera) reported

    @silverstrack SkySports cannot stop waffling about how Russell is "struggling" with these regs, yet ignore the fact that no matter what he does his AI W17 is never gonna be in his favor for now.

  • johnb76
    john bennett (@johnb76) reported

    @SkySports your camera men are awful worst coverage of the masters so far wish it was back on the BBC

  • jamminlambert
    jamminlambert (@jamminlambert) reported

    @SkySports Between the pair of them they've made loads of money, I'm in my 50s and this has been the worst world cup I've ever witnessed and Qatar was the previous one.

  • waisen1180531
    ysen ¹⁴ ⁶³ (@waisen1180531) reported

    I really want to smash the skysports commentators oh my god they keep talking abt how George is not attacking the apex enough yada yada and they keep talking abt the t14 straight and talking abt deployment BUT they don't want to talk abt his issues with the car...wow!

  • Chetexxx5
    The 5th T!red Nigerian (@Chetexxx5) reported

    English media are the worst there is. . .@SkySports Kaveh Solhekol is now blaming Tuchel's selection instead of tactics, this bias takes would take them nowhere.

  • KingsleyOgonna1
    Ogonna (@KingsleyOgonna1) reported

    @SkySports He should rest We dont need his support now

  • IdubLiu
    Idub Liu (@IdubLiu) reported

    @SkySports WORST WC with many bias referees - the World has witnessed. Personally I have seen FAR BETTER WC tournament.

  • DhammondDale
    Dale Hammond (@DhammondDale) reported

    @SkySports Why didn’t we at least go out on our swords, negative tactics every time. Its like all our managers **** there pants!!!

  • bramley_nigel
    Nigel Bramley (@bramley_nigel) reported

    @SkySports Little sycophantic, corrupt ****..

  • nismoneil
    NeilM (@nismoneil) reported

    @SkySports No... Our manager had a huge melt down and handed the game to them on a plate. What was his thinking with those substitutions?

  • RyanSleigh
    Sleigh (@RyanSleigh) reported

    @SkySports It’s been bloody awful!

  • harpur27
    thomas harpur (@harpur27) reported

    @SkySports It’s been one of the worst

  • StevenSmit32138
    Pews (@StevenSmit32138) reported

    @SkySports Its been ****. Qatar was much better. The whole tournament reeked of corruption, too many games and VAR was largely poor. I hope the World Cup never goes to USA ever again.