1. Home
  2. Companies
  3. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 19% Wi-fi (19%)
  • 15% TV (15%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Yeovil, Burton upon Trent, Swansea, Derby, Halifax, Newcastle upon Tyne, Reading, Southampton, Peterborough, Batley, Manchester, Blackburn, Redhill, and Hengoed.

CityProblem TypeReport Time
London TV 7 minutes ago
Yeovil Internet 23 minutes ago
Burton upon Trent TV 39 minutes ago
Swansea TV 48 minutes ago
Derby TV 58 minutes ago
Halifax Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GunterDice
    Gunter (@GunterDice) reported

    @ZaidBalll @SkySports so they told them it wasnt a goal but never said anything to us all season when we got robbed by the refs man i cant be arsed the with corupt pgmol

  • zamatius
    Robert Edward Norman (@zamatius) reported

    @SkySports just disappointing 4 Emma 4-2 up on her serve then 2 go down like that having 3 break points 2 get back and lose out not sure why it started 2 go wrong in the 7th game come on Andrew work your magic from court side.

  • tomthumb845
    tomthumb845 (@tomthumb845) reported

    @RobGemmell1 @SkySports ******* awful from Sky and those ******* awful half time interviews. Just **** off.

  • MacdermottDave
    Frank macdermot (@MacdermottDave) reported

    @SkySports F1 is boring,millions have switched OFF!!!Plus commentary is childish and just bragging.Awful to watch.

  • RyanMason149224
    Ryan Mason (@RyanMason149224) reported

    Who dressed around Keane and Mark Chapman for @SkySports Sunday? They look like they should be down the pub. #skysports #Newcastle #westham

  • ukiptv218206
    firesticktvuk🇬🇧franceiptvserviceavailab (@ukiptv218206) reported

    @evadztif @KildareGunner @SkySports Yes iptv subscription service available

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @thanos876 The AD21 case had a huge support from F1 higher ups i.e The Ecclestone, Todt Et al. Ecclestone boldly said in his Skysports interview on 13/12/21 that "They thought Lewis would leave the sport after winning his 6th title", he also said Lewis will NEVER win the 8th title

  • JackRabbit1978
    HittheroadJack (@JackRabbit1978) reported

    @AFC_Gooner_Mark @SkySports He'll fail them anyway the daft ****

  • PenelopeMcghie
    penelope mcghie (@PenelopeMcghie) reported

    @WeAreOpenreach the @SkyUK chat bot booked an engineer to sort out our sudden loss of Internet, how can we find out when an engineer will do the job? Your text message re booking had a support link but when we click it says Bad Gateway.

  • LFC_211
    LFC211 (@LFC_211) reported

    @inHighburyN5 @AFC_Gooner_Mark @SkySports How ******** do fans not matter you muppet This guy is actively choosing to skip a home game when his team are on the verge of a title, ******* embarrassing

  • PunterHRPGA
    PunterHRPGA (@PunterHRPGA) reported

    @AFC_Gooner_Mark @SkySports What a terrible decision

  • c_p_griffin
    Courtney Griffin (@c_p_griffin) reported

    @SkyHelpTeam @SkyUK your customer service is so bad. We’re without internet (for the last 18 days) & you have failed to help & refuse to book an engineer as the ‘system shows internet’. I’ve followed instructions etc but you refuse to help. MAKE IT MAKE SENSE! £187pcm for what!

  • TomPaisley90
    TomNewlands (@TomPaisley90) reported

    @iRuntheshow1 @SkySports Let's only allow media sorts who support Ra Bheast. Ya daft ****.

  • OrvCole
    #ColeWorld (@OrvCole) reported

    @SkySportsPL ZERO OUTRAGE. When PGMOL got a foul correct vs Raya the whole app exploded. They dont care about write from wrong. Imagine saying a correct call was the worst call in league History Lets see if SkySports is going to interview Forrest players... Where is Rio and Gary Neville?

  • AdamRedman80
    Adam Redman (@AdamRedman80) reported

    @SkySports Never been less interested

  • AcMarygale
    ashley coates (@AcMarygale) reported

    @SkySports Need something unexciting to calm down from whirlwind of the weekends MotoGP.....

  • Dani1987C
    Danielle C (@Dani1987C) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports Maybe it would be different if St Mirren never had a perfectly good goal against you chopped off or Shankland’s one against Rangers was chopped off. Poor wee Hearts though. Btw there was **** all wrong with our penalty on Wednesday.

  • eatwell_phil
    Phil Eatwell (@eatwell_phil) reported

    *******, they're making excuses for City now, too many games together - guess what? We played Saturday Wednesday Sunday Tuesday Saturday, won all the prem games & winning a UCL semi final. Still can't credit @Arsenal @SkySports

  • ste081081
    Ste C (@ste081081) reported

    @SkySports Possibly the worst season in F1 history

  • SigStatsHorses
    Sig Horse Stats 🐎 (@SigStatsHorses) reported

    Finally someone on skysports calls Wan Bissaka out for being positional poor. Also that Nuno got this completely wrong. @MicahRichards

  • Poodlepupboy
    Antonio (@Poodlepupboy) reported

    @Walker_this_way Cancel @SkySports

  • Michael53904546
    Michael lee (@Michael53904546) reported

    @Adikastakes Honestly what did joining skysports do for @Carra23 he hates us. I use to think he would eventually make a good coach or manager and he decided to go on tv. Utter shambles the guy talks crap

  • 1Chris194
    Chris (@1Chris194) reported

    @SkySports I want to see F1 like it was back in the 90s/2000s. Naturally aspirated V10s/V12s screaming out at over 15000rpm whilst throwing down over 600bhp. With drivers that are able and willing to take risks to win. Not this weak boring "racing".

  • DJPerry999
    Pezza (@DJPerry999) reported

    Wtf is @SkySports turning in to interviewing people that have been subbed why the game is going on

  • dilemma1979
    Emma Stevens (@dilemma1979) reported

    @SkySportsPL @SkyFootball Sky is so poor. An interview during a game. Replays when game is happening. Poor service #skysports @DCMS and the premium they charge

  • cylodeman
    Cylo2006 (@cylodeman) reported

    @SkySports London will be completely shut down!

  • Original_Moldo
    Moldo (@Original_Moldo) reported

    @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

  • GerryMoore101
    Gerry Moore (@GerryMoore101) reported

    All a bit too much Southampton on #skysports What about poor Boro? Totally innocent party Saints have owned up to spying on Boro Oxford and Ipswich

  • jpwred316
    JPW🇮🇪🇪🇺 (@jpwred316) reported

    @AFC_Gooner_Mark @alex195_ @SkySports Be funny as **** if Arse-holes lose or draw

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @SkySports I pay Sky to watch football not interviews while the games on. Do them afterwards. Terrible!