Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (17%)
• TV (17%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Motherwell, Croydon, Walsall, Birmingham, Hammersmith, Stevenage, Ilford, Manchester, London, Dudley, City of London, Ilkeston, Cardiff, Oxford, and Brechin.

City	Problem Type	Report Time
Motherwell	Wi-fi	18 minutes ago
Croydon	Internet	1 hour ago
Walsall	Internet	2 hours ago
Birmingham	Wi-fi	2 hours ago
Birmingham	Internet	2 hours ago
Hammersmith	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DaAlien (@DaAlienBoy) reported 4 minutes ago

  @SkySports This is a bad look from sky cant lie. I can take the banter from a match going fans its part of football but interviewing him makes it look like you planted him in the crowd for a clip

• 
  La Piòche Ⓜ️ (@Po6baSZN) reported 4 minutes ago

  @chimp_reloaded @69Pinkpanther69 @SimplyUtd Henry doesnt work on TNT sports, he works for skysports for premier league games. Own hargreaves and joe Cole were the pundits for the game. What you sent is an old video of him on skysports few weeks ago, stop lying please

• 
  Julian (@JuFitJuJu) reported 7 minutes ago

  @SkyUK and still no signal on my wife’s new sky mobile phone…..just bounced around call centres…..can anyone help?

• 
  Vik (@ViktheViking1) reported 8 minutes ago

  Sky box playing up again @SkyHelpTeam Fast forwarding, rewinding and changing channels being an issue has surfaced again. Fix up. Please.

• 
  Vinh Le (@Vin1202_le) reported 11 minutes ago

  @SkySports why would he advocate going down like a **** ? said a lot bout himself tbf

• 
  Williams V (@youngdeacon17) reported 11 minutes ago

  @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this season, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

• 
  Dave J (@jobsterdave) reported 15 minutes ago

  Why are at @skyuk still charging early cancellation fees when they have increased the price. Their customer service reps are useless. Please can @ofcom do something about this.

• 
  Jamie Friery (@TheJamieFriery) reported 15 minutes ago

  @virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK

• 
  ManchesterFooty (@MchesterFootyBa) reported 16 minutes ago

  Hey @SkySports @SkyFootball why do you have Patrick Davison interviewing? He’s TERRIBLE. So obviously always trying to ask gotcha questions. You can see that players and managers are uncomfortable. UNWATCHABLE

• 
  Degen1 (@Degxn1) reported 21 minutes ago

  @SkySports Magnificent? I wish this guy the worst i see why Emegha threw a bottle at him someone needs to punch this clown so hard in his face

• 
  Chris (@lonewolf153) reported 24 minutes ago

  I have to say I hate @skysports coverage of football these days. If there was any other way of watching the PL I'd cancel my subscription. Giving people like the talentless Mike Dean and Gary Neville a platform to spout drivel is just too much.

• 
  Colin (@ColinPep1) reported 27 minutes ago

  @paulcecil @SkySports Yeah you used to get an apology. Now they really couldn’t give a **** #skysports - today they’ve even got the man who hates football more than anyone else in the world on co-comms - Don Goodman

• 
  mthomo83 (@mthomo83) reported 31 minutes ago

  @UtdRobert This is whats wrong with football and @SkySports these days they are slowly losing their grip on football and its all about making people like this idiot famous

• 
  Sean Studd (@SeanStudd) reported 31 minutes ago

  Micah Richard’s NEVER says anything of interest & shows ZERO football knowledge . 99/100 he just repeats what Keane says & has that stupid nervous mouth action after speaking. The day he is no longer on tv I will dance a ******* jig. @SkySports @BBCSport

• 
  joey (@Cfcjoeyyy) reported 31 minutes ago

  @Chels_HQ @SkySports Sick of this ****. If @todd_boehly is serious he will sack this guy and build with a proven manager. Howe and Iraiola are right there.

• 
  Paulie B (@ByromPb) reported 32 minutes ago

  @SkySports Sunderland is a way better team this season. It wasn't as if it was a shock. It's simple. If Spurs don't win another game, they are going down.

• 
  Mark Baldwin (@3balders69) reported 35 minutes ago

  @jonmikesav8 I turn it off....just cant listen to him anymore... @SkySports doing it on purpose . Creates hatred from all fans. He should never be on #mufc comms.

• 
  tonycarter (@tonycarter75) reported 36 minutes ago

  @SkySports Arsenal fan here: it’s banter, it’s painful BUT we deserve everything that’s directed to us. We either cross the line or we shouldn’t complain about ****

• 
  Sam Rafferty (@1SamRafferty) reported 38 minutes ago

  Saying it again... Peter Drury a @SkySports is awful 💩

• 
  Same Plot (@SamePlot) reported 39 minutes ago

  @SkySports Arsenal’s biggest problem next Sunday isn’t Manchester City. It’s the feeling they’ve been here before and they know how it ends.

• 
  D (@BigDee_1996) reported 39 minutes ago

  TNT, ESPN, Skysports these days are just as bad as normal accounts with their wrong information.

• 
  North Bank Nadim (@NorthBankNadim) reported 42 minutes ago

  What ******** is this nonsense? There are 6 games to go. Embarrassing from @premierleague and no doubt @skysports.

• 
  PR Jöurnalist (@GunnerMiguel) reported 48 minutes ago

  @SkySports @bikotiti Is this a serious sports channel? Wtf.

• 
  Williams V (@youngdeacon17) reported 48 minutes ago

  @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this reason, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

• 
  クリヤレ (@kuriyare) reported 51 minutes ago

  @Mahadhipro4064 @goldenheartvhes Genuinely why aren’t more people directly calling @SkySports out for this ****. What the hell is wrong with them.

• 
  Duncan McMillan (@Duncan1627) reported 52 minutes ago

  @SkySports where are you getting these commutators from. You’ve never replaced Martin Tyler

• 
  HateEngagementFarmers (@EkitikeLFC) reported 52 minutes ago

  @SkySports Of course you ***** did an interview with him. Giving everybody and anybody fame because of stupid viral ****. Dumb ***** everywhere. World needs gutting, sort your ******* standards out sky

• 
  LONGURAGWELE🧠🇺🇬👂 (@silviorhodes) reported 54 minutes ago

  @SkySports Gary neville should keep his opinions for his useless club, he has never managed a top team in his managerial career...Let our players be, let them heal alone🚮

• 
  petermcr (@petermcr) reported 58 minutes ago

  @SkySports So this clown is saying what. Haaland should have cheated? The real issue once again is the ref and var making a huge error. Straight red

• 
  JM (@JMlny27) reported 60 minutes ago

  @SkySports Did he **** sky sports gave him it for their little gay interns