Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 27: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Batley, Edinburgh, Oldham, London, Malton, Halifax, Huddersfield, Ferndale, Birmingham, Swindon, Tamworth, Barnet, Canterbury, Caerphilly, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 minutes ago |
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Total Blackout | 22 minutes ago |
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Wi-fi | 39 minutes ago |
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Internet | 45 minutes ago |
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Internet | 53 minutes ago |
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TV | 2 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark McConville (@Markaccus) reportedCommentary is ******* awful, even by @SkySports standards, and the coverage in general seems amateurish. #nufc
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Stephen Clarke (@StephenLeeds79) reportedReally regretting switching from BT to @uksky broadband. Sky app says 800+Mbps to the hub yet I’m getting 10.8mbps in the living room and 0.87 in bedrooms! BT gave us reliable speeds throughout. Sky can’t send an engineer until 18th September!! @skyhelpteam any help??
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scott mckenzie (@scottmckenzie9) reportedHey @SkySports why is the commentator saying mikey moore scored his first goal for #Spurs ? He's scored in European competition for us. Poor again from you guys.
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Matrix citizen (@Avilla2022) reported@villareport @SkySports ridiculous to bring another player just to loan out becuse unai doesnt want to use.... crazyyyy. honestly we are a joke. PSR is an issues but Villa does some retarded business every window
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Rhys 🏴 (@Tech_Guy_UK) reported£24 with sky stream. Loyalty never mattered did it? Loyalty doesn’t matter @SkyHelpTeam I don’t expect a ground breaking deal but to go up from one offer of £37 to £41 then there is some serious issues in your teams. Oh well 👋🏻 #sky #scam #tvdeals
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GW (@GGWilliams72) reported@virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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DA (@dan1992_dan) reportedBtw who are these commentators, dull as ****! No craic in them #skysports #carabaocup #nufc
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Eddie Crouch (@EddieCrouch) reportedAfter 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?
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Kevin Delaney (@KevinDe30315301) reported@SkySports Sky sports your pure crap
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Risky 101 (@RiskkyOne) reported@joshuap_avfc @villareport @SkySports Hopefully it’s with a purchase option or obligation otherwise is a problem again
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Barry Davies (@BLD93) reported@Sacha_Lord One of the biggest problems is the ridiculous amount of money @SkySports and @TNTSportsBR charge. Pubs in my area are being charged in excess of £900 per month for both channels. That needs to be capped for a start off.
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1962KI (@1962KI1892) reported@DanLang12 @SkySports All the commentators have been so bad recently, ignore Newcastle and just talk about whoever we are playing.
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phil webster (@philvgr81) reportedAre all sky plus commentators this bad or the 2 times we been on their this season just had bad ones #swfc #skysports
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GW (@GGWilliams72) reported@cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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Tony Hardy (@hardyad_tony) reported@SkySports watching the York v Leeds Superleague game on + and the picture and sound quality is awful. For money I pay to subscribe and the fortunes you take I expect better!
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Jon england🏴 (@jon01039494991) reported@SkyHelpTeam sort ya ****** football coverage out how ******** can sky sports + be lagging and 2 minutes behind u wankers people pay good money for sky sports n can’t even be arsed to make it reyt
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Steve (@sclats01) reported@SkySports absolute **** stream for the Tottenham game tonite, it’s 1990s quality. Bullshit backwater stream on + not even on the main uhd ffs
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Steven Fitzpatrick (@stevofitz) reported@steevi1da @SkySports I thought it was just my stream. Embarrassing that we pay for Sky Sports and this is the service. Genuinely, a dodgy stream would have been better.
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Dale Sanderson (@dale_sando) reported@PureWrecsam @SkySports Fair play. No issues here then 👍
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Steve Bunyan (@SteveJBunyan) reported@StanCollymore Totally agree Stan, all these social media wannabes on Talksport, Skysports etc. I’ve had enough of it. I switch the TV/radio off now when these ***** come on. Mind you some of the ex footballers are trash too. Jamie O’Hara, Bent, etc absolute garbage
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.Bob🐺 (@BlackCountryBob) reported@originalbainzey @SkySports Yep, they amount they charge it’s piss poor crap
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Mikel Supreme (@Otees13) reported@gunnerpunner Notice how fast @Carra23 has dropped his anti Chelsea crap Now his buddy is managing them he’s suddenly clapping @SkySports I’d be embarrassed but I know you don’t care
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Kel🖤🤍🖤🤍 (@Ke11111y) reported@LJDundas @SkySports Probably got in trouble when someone shouted Isak you’re a ****.
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mags (@magsy12) reported@SkySports Are the commentators in the ground. ? Sound is awful and crowd noise turned down. Sounds so false. We pay so much for cheap presentation like this. #nufc
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Mark Byrne (@MByrne94406) reported@PureWrecsam @dale_sando @SkySports And she’s now deleted it, probably because it was a simple solution and she felt stupid.
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fidget (@fidgetsfive) reported@tazandmurray @SpeedFreaks @usatodaysports **** that ****. Skysports is hideous.
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Richard Adams (@Dubbsisrich) reported@SkySports How ******** have Chelsea turned a profit on this horrible bastard? Dogshit footballer who thinks he's a tough man. Fingers crossed someone irons him out this season 🤞🏼
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James (@JMS78) reported@F1shyBob @SkySports Honestly had to turn sound off and watch on mute. God help us if he ever volunteers for Samaritans
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Achilles (@TonySpurano) reportedThis SkySports coverage reminds me of how much I disliked Paul Heckingbottom. Remember when he was critical of the referee for stamping down on their time wasting at WHL when he was Sheffield United manager?
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Steaky 🥩 (@Steaky82) reported@SkySports Just a **** Chris Wood, probably won’t stop them going down