Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Halifax, London, Harringay, Birmingham, Liversedge, Southend-on-Sea, Newcastle upon Tyne, Great Malvern, Southwark, Gravesend, Blackburn, Henlow, Croydon, and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Internet | 2 hours ago |
|
Halifax
|
Internet | 3 hours ago |
|
London
|
Wi-fi | 9 hours ago |
|
Harringay
|
Total Blackout | 10 hours ago |
|
Birmingham
|
Internet | 11 hours ago |
|
Liversedge
|
Wi-fi | 11 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Elliott (@pdfbt40) reported@ChrisMedlandF1 Not a problem. SkyUK program guide is total fiction. Amazing what you miss, record instead even when no FIA change.
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jonathan davies (@jonno108) reported@SkyHelpTeam I changed provider from Tesco mobile to sky mobile earlier this year the reception I receive is shocking around Worcester. Can barely make phone calls! Why is it so bad?
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BLUE ASHTON (@Benno1uk) reportedSeriously @SkySports what is the point of Dermot Gallagher on Ref Watch? Utter garbage.
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ArmchairCritique (@PedroT70) reported@SkyUK Despite following all resolution steps on my Sky Q box, hard resets, refreshing apps, and having a 500Mb 5g fibre connection which is stable, no issues elsewhere, why does Paramount + constantly hang, failed to load/ play properly. Getting fed up with it. Sky .. fix this!
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KatieM (@theMaizeK) reported@brianmodey He’s got to be the worst commentator. Can’t bear listening to him.🙉 #skysports
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Amy Ingram (@Amy_ingramm) reported@NOWHelpTeam @SkySportsPL @SkySports please sort out the quality on Sky Sports on NowTV. Loosing the camera/ audio and we are paying for this service every month. Its ****
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. (@CloinAFC) reportedA kick off on a Monday night is a ******* joke. All the players bringing their kids out at 10:30pm is disgusting. People have to get home and will leave early. **** the corruption of the premier league and this is 100% on @SkySports
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Jonathon (@J_onathon) reported@SkySports Just watching #MUFC v #Brentford via your laughable #UHD which judders, slows down, speeds up, and is generally out of sync. Apparently this is a “known problem “ Advice please, I am on a rolling contract and will happily cancel otherwise.
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TheRamblingIdiot🐀 (@RamblingTwitch) reportedSky are a joke. Internet cut out last night and we saw on our account return packaging had been sent out. We called @SkyHelpTeam and it turns out because open reach couldn’t come and inspect our network point (they didn’t need to it’s all there) that they decided to cancel our
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AVFCBADAMAN (@DanOAvfc) reportedShocking performance by Unai Emery Can't even blame the team for this they are asked to play this crappy way Worst 45 ever under Unai @ga11agbon #AVFC #TALKSPORT #SKYSPORTS Real Madrid would really want this? Doubt it @FabrizioRomano
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Davey_88🍀 (@Davey_1888) reported@nffckez @SkySports @SkySportsPL **** up and deal with it, we get 1 game a month on sky if we're lucky.
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Wesley Damian Woolfall (@woolfall56163) reported from Lymm, EnglandMy network at home does not work right i hope u look at this for lymm @SkyUK @SkyCinema Sky it seem there is an error online so know hope u fixing the failed network error am use my date from my so know to make my twitter work and roblox @Roblox
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Nörby ÁFC 🔴⚪ (@NorbyAFC) reported**** you @SkyFootball @SkySportsPL @SkySports Absolute cretins who do not give a blind **** about the fans going to these games. They're a cancer on our game and id love for them to be removed as broadcasters.
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Long live the ellie's head (@ktmg85) reported@jamiemorson @SkySportsPL **** @SkySports, everyone should stream those ***** for free. Don't pay these crooks a penny.
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Eghbali the **** (@JunaidNoor68760) reported@CFCPys STOP REPORTING THIS CRAP FROM SKYSPORTS!! kaveh knows absolutely fuckall
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FC Faithful 🖤🤍 🇬🇧 🏴 (@nadams201) reported@SkySports why are we getting a blank screen on the sky plus Rugby league catalans v leigh. It's bad enough our sport isn't even on a channel but to not be even working properly on the plus button is not on
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Ambitious Outsider #VoteReformUK 🇬🇧🇮🇱💚🤍💜 (@AmbitiousOutsi1) reported@SkyHelpTeam @skytv my Sky+ box appears to have lost several channels ie. "Not receiving a signal" message. I have just restarted box - it made no difference. Channels affected, for example. are ITV1 and GBNews. Any suggestions?
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Jakatta73🏴 ✝️ 🇬🇧 (@jakatta73) reportedI'll say it again, but the lead commentator on #SkySports football coverage is terrible. Why does he endlessly have to shout players names every game he's on when they shoot! #MANLIV
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B Sales (@bsales99) reported@premierleague Pathetic schedule changes. They don’t give a **** about the fans, throwing in Monday night football at the drop of a hat to appease the revenue failing @SkySports the sooner that organisation is bust and away from football the better. It’s an insult the way they do it. **** SkyTV
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Liam (@liamhilldesign) reported@SkySports It is awful, even the drivers know it.
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Kerry O’Brien (@KerryOB78) reportedThanks to @SkyHelpTeam and @WeAreOpenreach I am now left with no internet connection for the #bankholiday weekend!! Great customer service 😤
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Dave (@Dave63407796) reported@SkySports Do people actually pay for this garbage
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Ibrar M (@84Ibz) reported@boxingkingmedia Phenomenal card 👏🏼 These are the cards that will help 🇬🇧 boxing grow Just wish this was on @SkySports they would have non stop coverage,interviews huge build up @DAZN need to do more hopefully the link up with tnt in 🇺🇸 can happen in 🇬🇧
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Kris Johnson (@Kris_Johnson1) reported@SkySports #skysports Don't ever do that again you hoofwanking bunglecunts !! Midmatch interview !?? Wtf are you doing ?? Stop with your **** !!
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Matt (@FFpointbreak) reported@skysports Never ever do that again.
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j&k bowler (@jandkbowler) reported@SkyHelpTeam are Playlist broken on Sky Stream? Not been able to use for a couple of days now.
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Valar Morghulis (@DeLeTAcCTs) reported@EllisBarton @SkySportsWSL @SkySports wtf is crawley fc?
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Velobet ScotFootball (@Velo_Scotland) reported@spfl @SkySports Hearts and Rangers making a right meal of it, and Celtic lurking like a bad hangover. 12 noon kicks, because apparently nobody trusts them with a proper slot.
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cfcMode_v2.0 (@cfcMode_v2) reported@DavidHenigUK @skysports choosing Chelsea v Spurs for an 8:15pm KO when they know there’s a tube strike that evening is a classic example of the utter contempt the authorities & TV companies have for match going fans. Like an idiot I will still go but many can’t.
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Boss Dave (@MkomaDhivha) reported@SkySportsPL This was just bad Skysports. Quite bad