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Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Harrow, London, Gosport, Gravesend, Colchester, Walsall, West Bromwich, Hackney, Blackburn, Newcastle upon Tyne, Stirling, Dewsbury, Manchester, Belfast, and Birmingham.

CityProblem TypeReport Time
Harrow TV 56 minutes ago
London E-mail 2 hours ago
Gosport Internet 3 hours ago
Gravesend TV 3 hours ago
Colchester TV 4 hours ago
London Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • yuzekchiev1
    durdraug7 (@yuzekchiev1) reported

    @KopSector @VinnOConnor @SkySports Such a stupid window again

  • Bigjoe201207
    Joe Middleton (@Bigjoe201207) reported

    @grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK

  • JackLGriffiths
    Jack Griffiths (@JackLGriffiths) reported

    @SkyHelpTeam 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.

  • JosephBrierley
    dcfcjoseph 🐏 (@JosephBrierley) reported

    @SarahMcAdoo @SkySports Yep crap nate

  • LoEl81
    LolaElise (@LoEl81) reported

    There are lots of people on here who honestly think that Michael Carrick should’ve gone on some media outlet like @SkySports or @talkSPORT and openly criticised the owners. Managers only do that when they literally want to get sacked. Amorim wasn’t a hero, he was a coward. This level of thinking is stupid even for this app.

  • julesg78julie
    Julie Green (@julesg78julie) reported

    Sort your sky sports + out. It keeps freezing and then went back from 50 minutes to 37 and then I missed a goal. Not happy I'm paying for this crap @SkySports

  • SarahMcAdoo
    sarah (@SarahMcAdoo) reported

    Anyone else’s Sky stream not working?😤 #dcfc @SkySports

  • dmahon11
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dmahon11) reported

    @charlieldrv @SkyHelpTeam Mine went off after a few minutes of the second half and it came back on showing the first half from about the 38th minute. WTF is happening

  • steg245
    Steven Gregory (@steg245) reported

    @IlkestonRams @SarahMcAdoo @SkySports I had a bad case of deja vu.

  • LFCGC99
    gcfan99 (@LFCGC99) reported

    @SkySports Isak will go down in history as the worst, most expensive signing of all time.

  • KarlSFCStaples
    Karl Staples (@KarlSFCStaples) reported

    @charlieldrv @SkyHelpTeam I had the same problem, at one point it jumped back to the 21st minute.

  • GazToots
    Gaz T (@GazToots) reported

    @Common_SensePod @SkySports He's just a horrible **** wherever he goes. City have bought him for the 10 spot too, guaranteed. Gonna end up Cherki on the bench

  • TJMEERKAT
    Muttley (@TJMEERKAT) reported

    Anyone else having problems with their @SkySports stream? #STFC

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What on earth are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySports For ***** sake someone tell #jonathanOverend (bell end) and #navratilova to SHUT ******** UP DURING PLAY. #Medvedev @usopen

  • Bate87313Darren
    Darren Bates (@Bate87313Darren) reported

    @charlieldrv @SkyHelpTeam Have the same trouble watching sky, only get it watching the football!.

  • _LoganAVFC
    Logan (@_LoganAVFC) reported

    Who looking for a good 4K,8k IPTV service with good picture quality without bugs (EPL,Skysports,Netflix, Disney+, all TV channels for Firestick, Tivimate,Sky glass,Android box, smart tv, LG, apple devices,hisense tv & more 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 Dm to get instant activation 🤝🏻

  • ImLunaHey
    luna (@ImLunaHey) reported

    gotta love calling @SkyUK about an outage only to be told i can’t find out if there’s an outage unless my name is on the bill even though im asking about the postcode and not an address. they then refuse to transfer me to anyone higher up or give me any reference number for the call. 🙃

  • OgboiJoseph2
    OJC (@OgboiJoseph2) reported

    @SkySports Still nothing bad

  • hornets_beds
    Bedfordshire Hornets (@hornets_beds) reported

    Watching this game is bad enough, without Sky+ buffering & crashing all the time @SkySports

  • joesocial001
    none of your business. (@joesocial001) reported

    @SkySportsNews @SkySports Good now all the grifters spouting nonsense about stupid signings can stfu

  • thejonesylomu
    Iain Jones (@thejonesylomu) reported

    @ToonFan14 @SkySports @WeAreTheOverlap They just chat **** all the time

  • kieren_rees
    Kieren Rees (@kieren_rees) reported

    @wozza2484 @SkySports The buffering is crap always happens when the ball flies into the box.

  • DavidMaiden
    David Maiden (@DavidMaiden) reported

    @charlieldrv @SkyHelpTeam I was watching Birmingham v Southampton and it was terrible. I thought it was just me! So pleased I'm not the only one. So, how do we collude to hopefully get something to improve?

  • stfcnickw
    fedupstfc (@stfcnickw) reported

    @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

  • Brian44852256
    dickowhu8@gmail (@Brian44852256) reported

    @charlieldrv @SkyHelpTeam Mine fine never have a problem

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @SkySports All crap too. Amazing how many expensive signings are absolute flops

  • scampo999
    CandleCabby 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scampo999) reported

    @SkySports Graphics team and commentators are awful @CAFCofficial

  • bcfcszn
    dani (@bcfcszn) reported

    @Welshade @SkyHelpTeam @SkySports same did you manage to fix it?

  • stephencross16
    stephen cross (@stephencross16) reported

    @AlfieHouseEcho This skysports feed is garbage