Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Bradford, Moreton in Marsh, Airdrie, London, Billericay, City of Westminster, Oldbury, Pudsey, City of London, Reading, Deal, Plymouth, Harringay, Manchester and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Moreton in Marsh |
Phone | |
| Airdrie |
Wi-fi | |
| London |
Internet | |
| Billericay |
Phone | |
| City of Westminster |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
William Bone ッ
(@Talk_To_Will) reported
@SkyHelpTeam Honestly had enough of the moving homes department, accessibility department and cancellations department. How can so many departments not be able to help and most importantly why does no one care?
-
Leanne
(@leannebeckett87) reported
@SkyHelpTeam It’s just loading at min has my 4g is slow
-
S.CRP445
(@rabbitt445) reported
@AidanC0309 @T1mSk3och @SkySports Hang on failed business. You’ve spent a billion pounds in ten years but can’t even win a chmapions league. DO ME FAVOUR YOU STUPID ********😭😭😭😭😭😭😭😭
-
Jambags
(@jambags) reported
@SkyHelpTeam Yet u can do it all with just our pin code to add to account! It’s an independent channel, can add it alone, need to call to cancel! There’s no reason both can’t be done on screen! Surely in fact it’s more exits to have to call to add so u get all the correct info and no fraud!
-
centurion
(@billy96517635) reported
@SkyHelpTeam No worries I’ve got data on my phone but I really want to play tony hawk so can you like call all the engineers in England to my house and fix it pls thank you
-
Liv
(@livibrookes) reported
@SkyHelpTeam is there any update with the outage? any idea of when it will be working again?
-
The Ledge. (John)
(@TheLedge1916) reported
@Sporf I think he is spot on. As a Nufc supporter, I see the same with my club. Pundits praising Everton etc for doing mediocre. City deserves more credit but instead, the media and pundits praise LFC for finishing 2nd. @SkySports are the same with their love for Man U for doing crap
-
Connor
(@ConnorWilloLFC) reported
@GNev2 @crewealexfc @SkySports Support one or the other, Gary. Don't start being someone with a big voice in Football and spout shite like this soft ***. 🙄
-
S.CRP445
(@rabbitt445) reported
@AidanC0309 @T1mSk3och @SkySports Hang on failed business. I’ve spent a billion pounds in ten years but can’t even win a chmapions league. DO ME FAVOUR YOU STUPID ********😭😭😭😭😭😭😭😭
-
Jambags
(@jambags) reported
@SkyHelpTeam it’s amazing how easy it is to add stuff to ur sky package on the screen but to cancel a channel u have to call and wait for hours in line! Zero reason for this except to make it more hassle than ppl can be bothered with!
-
Laura Underhill
(@LauraBaalham) reported
@SkyHelpTeam Shocking down again. How do I cancel it
-
centurion
(@billy96517635) reported
@SkyHelpTeam this West Bromwich wifi been down for like 3 days come on bro it ain’t hard to fix the internet
-
Steph Karis
(@StchephK) reported
@SkyHelpTeam We have just been told to wait and keep calling. Doesn't seem like much is being done to fix the problem. The last person we spoke couldn't give us any kind of time frame
-
Suneel Gandham
(@Suneel_Gandham) reported
from
West Bromwich, England
@SkyHelpTeam Hi Liam, B70 post code, there's no internet since yesterday morning so it's 2 days now but still without WiFi at home. Do you have any further information on this #OpenReach problem is our area? Thanks
-
tom mcgroggan
(@tmg83) reported
@SkyUK I have been ur customer for nearly 30yrs and I tried to download paramount + without ur help and then with ur help and after 25min of ur tech guy trying to sell me and upgrade which was just a change of name to my subscription he tells me I then can't get paramount+
-
Bruce Rainsford
(@pilllsbury) reported
@SkyHelpTeam is there any update on how long the broadband outage will be resolved in the West Midlands
-
Adam Epsly
(@AdamEpsly) reported
@GNev2 @crewealexfc @SkySports Sounds like you expect normal people to support 2 teams. Oh, wait, that's the whole utd fanbase
-
AlwaysAlpha
(@chasgasson) reported
@SkyHelpTeam Cancel my account. I bought it all together, but you will cancel my TV but try and stiff me on the Internet. Close the lot down, screw sky
-
Barry Peville
(@BPeville) reported
@GNev2 @crewealexfc @SkySports Who would you support if Manchester United played Salford at this moment in time?
-
TheSnakesVenom
(@TheSnakesVenom) reported
@SkyHelpTeam yet again Internet down
-
Michael Shermer
(@MLShermer92) reported
@SkyUK You need to keep working out the bugs. Improving but still some issues going to. Hdmi or loading certain apps.
-
Laura McGhee
(@LauraMcGhee88) reported
@SkyHelpTeam Hi I need help with my broadband please, the internet light is off and there isn’t any issues going on in my area. We’ve tried resetting and unplugging everything but it’s still not working
-
Danni
(@TheDanniAnne) reported
@SkyHelpTeam Been through the steps and still not working
-
Rich
(@Rjunez7) reported
@SkyHelpTeam hi, my internet has been down now for 3 days. Haven’t got any connection at all, is this maintaining?
-
marc berry
(@marcknuckle) reported
@SkyHelpTeam Still getting issues, constantly having to reboot router
-
Jemma Anderson 💙
(@Jemstar76) reported
@PaulFGR_WBA @SkyHelpTeam Is yours still down, I’m B71 and still nothing so far
-
marc berry
(@marcknuckle) reported
@SkyHelpTeam She's done it for me. I must admit that whenever i contact any 'help' teams for companies via Twitter, there's never much helping going on. It's just 'yeah go here or call them' you never actually get the help from Twitter help???!
-
Yojimbo
(@Yojimbo61) reported
@SkySports £18 a month, possibly. 18 month minimum, behave. Have you noticed how every other subscription service is happy to have monthly terms, plus you can cancel online easily. Do that and you might find a higher take up.
-
marc berry
(@marcknuckle) reported
@SkyHelpTeam Yes. It shows fine. However i just called the executive complaints team that i was freaking with previously and they confirmed there IS a problem at the exchange so that self line test DOESN'T give a true picture.
-
Aidan Castle
(@AidanC0309) reported
@rabbitt445 @T1mSk3och @SkySports All that money to finish third at best and watch City win the title. Y’all conduct some of the worst business I’ve ever seen. You buy people like Kepa Werner Lukaku just to name a few and they absolutely flop and lose you millions, I just laugh at your club