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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dewsbury, Manchester, Belfast, Birmingham, Dundee, Reading, Luton, Newcastle upon Tyne, Crawley, Newham, Harringay, London, Dublin, Stirling, and Leeds.

CityProblem TypeReport Time
Dewsbury Wi-fi 4 hours ago
Manchester Internet 6 hours ago
Belfast Internet 6 hours ago
Birmingham Internet 7 hours ago
Dundee Phone 8 hours ago
Reading Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahMcAdoo
    sarah (@SarahMcAdoo) reported

    Anyone else’s Sky stream not working?😤 #dcfc @SkySports

  • paulietage
    Paul D. Armitage (@paulietage) reported

    @charlieldrv @SkyHelpTeam Terrible

  • Abdullaishan86
    Abdulla ishan (@Abdullaishan86) reported

    @SkySports for a player who has led his team to 0 champion finishes and somehow is more expansive than rodi or declan when they both have a golld badge on thier lions how is this smart money this is foottball manager levels of stupid

  • olliethfc
    Ollie (@olliethfc) reported

    If you haven’t already then this is your sign to cancel SkySports

  • Mark_J69
    MarkJ (@Mark_J69) reported

    @LIVE_LOVE_MCFC @SkySports Has he ever broken an exclusive story. Just sits there in his expensive suit reading Ornstein

  • joesocial001
    none of your business. (@joesocial001) reported

    @SkySportsNews @SkySports Good now all the grifters spouting nonsense about stupid signings can stfu

  • PeterTa46426650
    Peter Taylor (@PeterTa46426650) reported

    @SkySports it would be justice to get a massive points reduction and down to league one

  • Pinon9
    Pinon (@Pinon9) reported

    @SkySports Hated, adore and never ignored Never heard of "Top 14" before

  • ChelskiGer_V2
    Hodges (@ChelskiGer_V2) reported

    @ToonFan14 @SkySports @WeAreTheOverlap That prick is a posh post covid fan who never went to football before was a career , not all us ‘big 6’ fans are that way

  • Warb58
    Warby58 (@Warb58) reported

    @SkySport @SkyHelpTeam Your football app is crap. Trying to watch a game, it's constantly flicking off to another game. What am I paying for?

  • lambert83608575
    lambert (@lambert83608575) reported

    @SkySports This is just so bad for the game! Those fees have a knockdown effect throughout our football pyramid right down into non league set up

  • OldTup
    DrewWalker (@OldTup) reported

    @SkySports why has my Pompey v Derby sky+ gone down?

  • GC92FOX
    Gary (@GC92FOX) reported

    @joshpearson180 Skysports news is down the pan.

  • Timibeebs
    Habibi (@Timibeebs) reported

    @SkySports Pogba was 89 and Lukaku was 75. Fix up.

  • joydivision70
    Flash (@joydivision70) reported

    @TheClubLiveTw @SkySports Stupid dumb *****

  • silver93216
    jon smith (@silver93216) reported

    @charlieldrv @SkyHelpTeam Why do people subscribe to SS , it's awful 🤔

  • Ola_Of_Utd
    Utd_OJ (@Ola_Of_Utd) reported

    They have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations

  • beany74
    Archie (@beany74) reported

    @charlieldrv @SkyHelpTeam Watched Newcastle last week on sky + was unwatchable, awful sound and punditary

  • yomileye22
    Yomi (@yomileye22) reported

    @SkySports An news outlet like sky sports can’t report an accurate figure. Paul Pogba was never purchased for £93m and Lukaku was £75m. Well, if you don’t add man united you would probably not get your post to trend.

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @SkyUK keep bothering to change my broadband maybe sort out your channels first like @SkySports plus channel. Why offer games on red button if matches just keep stop/starting. Very poor

  • dmahon11
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dmahon11) reported

    @charlieldrv @SkyHelpTeam Mine went off after a few minutes of the second half and it came back on showing the first half from about the 38th minute. WTF is happening

  • tonyrogers68
    Tony Rogers (@tonyrogers68) reported

    @gfcbekah @SkySports @skytv Stream went bsck to first half. Now not working at all.

  • MainoooBall
    Kobbie Timeee ✨ (@MainoooBall) reported

    @SkySports Lukaku was never £90M you lot are liars 😭😭😭😭

  • tmanutd2000
    Teekay (@tmanutd2000) reported

    @SkySports Damn a bunch of average players on this list.5!3 epl is cooked

  • DanielClay
    Daniel Clay (@DanielClay) reported

    @SkySports This #refcam is a stupid gimmick that serves no purpose. Get rid.

  • CoachTonyGordon
    Tony Gordon (@CoachTonyGordon) reported

    @SkySports efl coverage on the red button not working

  • Gbollymiasin
    Gbolly (@Gbollymiasin) reported

    @MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met

  • MK_Leeds
    MK Leeds (@MK_Leeds) reported

    Where ******** is #TransferDeadline Day on @SkySports !?

  • stfcnickw
    fedupstfc (@stfcnickw) reported

    @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

  • _MukhtarYusuf
    Mukhtar Yusuf (@_MukhtarYusuf) reported

    Very poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.