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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Caerphilly, Dartford, Hastings, Stoke-on-Trent, London, Glasgow, Harrow, Dublin, Belfast, Southwark, Birmingham, Hounslow, Bangor, Walthamstow, and Colwyn Bay.

CityProblem TypeReport Time
Caerphilly Internet 43 minutes ago
Dartford Wi-fi 1 hour ago
Hastings TV 1 hour ago
Stoke-on-Trent Internet 2 hours ago
London Internet 3 hours ago
Glasgow Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • yuzekchiev1
    durdraug7 (@yuzekchiev1) reported

    @KopSector @VinnOConnor @SkySports Such a stupid window again

  • yomileye22
    Yomi (@yomileye22) reported

    @SkySports An news outlet like sky sports can’t report an accurate figure. Paul Pogba was never purchased for £93m and Lukaku was £75m. Well, if you don’t add man united you would probably not get your post to trend.

  • EDPC66
    NotAPennyMore (@EDPC66) reported

    @Lipsy198 @SkySports Three. Scousers going mental are to blame just as much. But yes, the majority of the ruination is down to the two cheating bastards in blue.

  • craige_87
    Craig Eccleston (@craige_87) reported

    Content from SkySports hitting a new all time low. WTF is this bollocks?

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

  • FplStavLasso
    Stav Coys (@FplStavLasso) reported

    Financial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt

  • king_melch
    voice👑 (@king_melch) reported

    @SkySports You had to extend the list to top 14 just so many united will he on the list you still went ahead to include add-ons that were never met to the deal. Your bias is quite obvious at this point

  • jellis90
    James (@jellis90) reported

    @Welshade @SkyHelpTeam @SkySports Same here, utter crap

  • dmahon11
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dmahon11) reported

    @charlieldrv @SkyHelpTeam Mine went off after a few minutes of the second half and it came back on showing the first half from about the 38th minute. WTF is happening

  • isayno2fakenews
    Challenge Information 👍🏼- FOOLS DO NOT👎🏼 (@isayno2fakenews) reported

    @SkySports As a Manchester United fan I will never subscribe to SKY or any of their services.

  • stfcnickw
    fedupstfc (@stfcnickw) reported

    @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

  • KarlSFCStaples
    Karl Staples (@KarlSFCStaples) reported

    @charlieldrv @SkyHelpTeam I had the same problem, at one point it jumped back to the 21st minute.

  • OldTup
    DrewWalker (@OldTup) reported

    @SkySports why has my Pompey v Derby sky+ gone down?

  • isplumm
    Mark Plummer (@isplumm) reported

    @charlieldrv @SkyHelpTeam Very frustrating last night. Ok till halftime. Then started to replay all of 1st half. Tried to access 2nd half. Got message saying no such service. Eventually came back with 20 minutes left. 🤬🤬🤬

  • mccanio
    colum mccann (@mccanio) reported

    I listen to @SkySports & @talkSPORT brag about the billions the epl clubs are spending . As they tell us how poor Scottish football is . 15 to 20% of sky subscribes are fans of the spfl while our game gets very little back and the multi millions are pumped into the epl . 1/2

  • tonyrogers68
    Tony Rogers (@tonyrogers68) reported

    @gfcbekah @SkySports @skytv Stream went bsck to first half. Now not working at all.

  • mccanio
    colum mccann (@mccanio) reported

    The issue is these English companies will look after the English game as Scotland continues to get the crumbs from a product that it contributes millions to . A NATION OF EQUALS APPARENTLY @SkySports @talkSPORT

  • Kjfitzdude
    Kyle Fitzpatrick (@Kjfitzdude) reported

    @SkySportsNews @BenCipolla @SkyHelpTeam how do I cancel my Sky subscription?

  • Premierseafoods
    Premier Seafoods Ltd / kingcrab.co.uk (@Premierseafoods) reported

    @HLTCO I mean we can blame SkySports but if this kind of fan never existed then they couldn’t put them on. Rgds a fan in his mid 50’s!

  • JackLGriffiths
    Jack Griffiths (@JackLGriffiths) reported

    @SkyUK 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.

  • thejonesylomu
    Iain Jones (@thejonesylomu) reported

    @ToonFan14 @SkySports @WeAreTheOverlap They just chat **** all the time

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySports For ***** sake someone tell #jonathanOverend (bell end) and #navratilova to SHUT ******** UP DURING PLAY. #Medvedev @usopen

  • snave73
    Craig (@snave73) reported

    @giggsclass1 @SkySports And they want to charge you a minimum of £100 a month for this ****.

  • Bigjoe201207
    Joe Middleton (@Bigjoe201207) reported

    @grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK

  • mancpunk
    Shivam Damohe (@mancpunk) reported

    @SkySports Sky Sports still milking Man United in 2026. Real journalism down the drain

  • Greyingbeard79
    David Fleming 💙 (@Greyingbeard79) reported

    Do the humane thing @SkyHelpTeam and shut the channel down and redistribute its budget. It’s sad to see. You could sit and watch the full TDD on SSN in the past. Not now

  • paulmills_
    Paul (@paulmills_) reported

    @SkySportsNews @BenCipolla @SkyHelpTeam I would like to cancel my Sky Sports subscription.

  • Aedicule
    Andy Williams 🔴⚪️ 😇 (@Aedicule) reported

    @eurofootcom @markmcadamtv @SkySports This one is perplexing because he played for Southampton a few seasons ago & was awful. I just can’t see how he’s improved now

  • wharslat2k6
    Wharslat (@wharslat2k6) reported

    @SkySports @SkyFootball you’re so ridiculous you have to include @ManUtd in everything you do for the click cos we are the biggest fan base in the world. Have never heard Top 14 till now. Why not Top 5 or Top 10 but no cos it’s won’t include man Utd

  • JohnHariza58511
    John Harizal (@JohnHariza58511) reported

    @SkySports So happy to see this. Everton tried to be cute and claim a firness issue that never existed, then screw Balogun with a lower number. I hope Everton are relegated and the person reaponsible fired.