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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 17: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 20% Wi-fi (20%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Taunton, Bideford, Birmingham, Maidenhead, London, Croydon, Edinburgh, Blackburn, Redhill, Stevenage, Carrickfergus, Nottingham, Chesterfield, Blackwood, and Glasgow.

CityProblem TypeReport Time
London Internet 5 minutes ago
Taunton Internet 39 minutes ago
Bideford Internet 39 minutes ago
Birmingham Internet 1 hour ago
Birmingham Internet 1 hour ago
Maidenhead Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • homerj72
    matt (@homerj72) reported

    @SkyUK why is my bill going up 40% but if I am moving the the same house I would get 40% cheaper. 21 year VIP customer charged more than new customer???? 🤔

  • KaiMarley77
    YamYam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaiMarley77) reported

    @scott21282137 @talkSPORT @SkyUK You forgot van Basten or gullitt Lool the best in Europe I'd lie down and sleep this one off 😴

  • kanishk77233673
    lando&K (@kanishk77233673) reported

    @ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!

  • BackupFreezer
    Freezer_Roebuck (@BackupFreezer) reported

    @josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.

  • HantsCastiger
    Carl🇵🇸 🇪🇺 (@HantsCastiger) reported

    @Pleyndamour @SkySportsRL @SkySports I had no issues at all

  • TrenchMadeDrax0
    DraxLee (@TrenchMadeDrax0) reported

    @SkySports Drop the damn cash and get him

  • mkcpapa
    Michael #saintscityme ⚜️💛🖤 (@mkcpapa) reported

    @SkyUK hello, every time I go to Rhodes island, Greece , I get my roaming plus text and then spend the entirety of my holiday with data for only half the Holiday. No cap issues and seemingly no problem on your app but I’ve had No data for the last 4 Hrs

  • gerryjones78
    Gerry Jones (@gerryjones78) reported

    So @SkySports red button option not working for superleague yet again 🤬🤬

  • mumo_utd
    Mumo UTD (@mumo_utd) reported

    @SkySports I used to hate Gary Cotterill after the Erik ten Haag incident. But to be honest, the guy has passion. Kudos man

  • Usergonefor2025
    ⭐ ⭐ (@Usergonefor2025) reported

    @TheBluesFeed @SkySports SAY SOMETHING WE DONT ALREADY KNOW FOR **** SAKE

  • BigJoe8880
    BIGJOE👷‍♂️ (@BigJoe8880) reported

    @UnitedStandMUFC @SkySports I don’t want Robinson, he’s bad in tackles….Amad cooked him so badly

  • G1ZA
    Giles Thatcher (@G1ZA) reported

    @OrlandoCitySC are used to these conditions and the reporting is terrible! Game will be on, just delayed. @SkySports reporting is oblivious!!!

  • wayno_103
    Wayno103 (@wayno_103) reported

    @SkySports Pay licence fee for people like this unfunny ****. And Willoughby now popping her Head back up. **** off .

  • jonwebsterreal
    Jonwebreal (@jonwebsterreal) reported

    @SkyHelpTeam somebody please contact me as a matter of urgency your mobile team is absolutely horrific and my issue has been going on for ages now! I’m sick to death of your agents blind transferring me and have already spent close to 10 hours on the phone to them

  • General_Melched
    General_Melchett (@General_Melched) reported

    @SkySports So glad i don’t watch F1 anymore. It’s got **** all to do with racing anymore.

  • UTD_Mavin
    Mavin (@UTD_Mavin) reported

    @SkySports Too bad for Chelsea right now

  • Ricky81D
    Ricky (@Ricky81D) reported

    Hi @SkyHelpTeam @skytv can you please make it more difficult to cancel a subscription out of contract ? All I want is a phone number, website is taking me round in circles.

  • DarylCatpiss
    Mr Daryl T Catpiss (@DarylCatpiss) reported

    @Pleyndamour @SkySportsRL @SkySports It was pants during the hull game yesterday, whenever anyone scored it glitched like ****

  • hawkes13soozie
    Suzanne Hawkes (@hawkes13soozie) reported

    @pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!

  • cupdispatch
    Cup Dispatch (@cupdispatch) reported

    @TheSunFootball @SkyUK After only eight minutes, Germany were already 2-0 down. The dream seemed over before it had even begun.

  • Omobranco_
    Jonze🇳🇬🇸🇳 (@Omobranco_) reported

    @Blue_Footy @SkySports No style wey them never use rewarm this eba

  • drvikaz
    vikas tripurneni💙 (@drvikaz) reported

    @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

  • nattasswfc
    Nathan Blood (@nattasswfc) reported

    @SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.

  • Utd_Ste
    United Synergy 🔰 (@Utd_Ste) reported

    @Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff

  • danielsjourney1
    Daniel Kerley (@danielsjourney1) reported

    Can someone please help me @SkyHelpTeam I pay alot of money for your full fibre gigfast broadband but I just cannot get any sort of strong or consistent WiFi upstairs. I’ve been advised on the phone that I should have been told the speeds won’t be the same in other rooms unless I spend another £6 a month on another service and booster. I shouldn’t have to spend yet more money to receive a service I already pay for. This is ridiculous now, can someone with the authority to make decisions get in touch please as this is very unfair now

  • tuppers360
    Tuppers 🐸 (@tuppers360) reported

    25 years with @SkyUK and the reward for loyalty is… paying more than a brand‑new customer. Cancelled. My wife can sign up cheaper. Brilliant system.

  • MJDGun
    ZzzAFC (@MJDGun) reported

    @SkySports @Carra23 Gordon sucks 😭

  • K4MRXN20
    Kakarot (@K4MRXN20) reported

    @bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?

  • viewfromthetrev
    julian daniel (@viewfromthetrev) reported

    Thomas Tuchel seems to have an issue with Jude Bellingham. #England #WorldCup #SkySports

  • irawlingstwit
    KR (@irawlingstwit) reported

    @Blue_Footy @SkySports When he lose 5game in a row his eyes 👀will clear. You guys want to keep using young squad format that never work for Arsenal, even Madrid had to abandon the same formula. I will be waiting patiently for ALONSO OUT chants