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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 28: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Reading, Leeds, Witney, Colchester, Hackney, London, Welling, Castleford, Belfast, Halifax, City of London, Newcastle upon Tyne, Bradford, Derby, and St Helens.

CityProblem TypeReport Time
Reading Total Blackout 16 minutes ago
Leeds Wi-fi 17 minutes ago
Witney Total Blackout 24 minutes ago
Colchester TV 34 minutes ago
Hackney Wi-fi 36 minutes ago
London Internet 51 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • walshcat1
    walshcat 🦁 (@walshcat1) reported

    Just had the misfortune to accidentally land on Saturday Social on @SkySports. Talking about exactly the same **** it talks about every week. How do they get away with it?

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @SkySports Same **** Sky Advert. **** knows how many times I've blocked it. Muted it and saidxI font like it but they still keep shoving on my account. Wankers.

  • kultureviral
    KULTURE (@kultureviral) reported

    @eurofootcom @SkySports That have been their problem ever since 😒

  • Dehmee_22
    Dehmee (@Dehmee_22) reported

    @ChirayilBi @SkySports Lmao you spent more than that for the past 6 seasons but nothing to show for it at all how stupid can you guys be bottlers Let’s get the bottling party started

  • andrewp70659973
    andrew potts (@andrewp70659973) reported

    @SkySports when do think this is a bag of shite, and stop pumping down every subscribers throat?

  • KevinMedin18664
    Kevin Med (@KevinMedin18664) reported

    @Chels_HQ @SkySports Who tf is buying this crap??

  • themac1995_
    irishdon (@themac1995_) reported

    @golfiematt1 @joe43932 @SkySports Retard. Watch the sport you enjoy burn before you but lack any ***** to call them out. Wee sheep

  • IJWest78
    Ian@Restoresanity (@IJWest78) reported

    @jammierooroo @BearClyff @SkyUK Is it Sky or Sky network? Fake company

  • Ullcity
    🎗️1904 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ullcity) reported

    @KevinSmith1389 @jammierooroo @SkyUK What ******** you about daft ****?

  • liamhilldesign
    Liam (@liamhilldesign) reported

    @SkySports It is awful, even the drivers know it.

  • amanskhela
    Aman (@amanskhela) reported

    @Arsenal Honestly **** @SkySports at this point. Potential title decider on a work night is disgraceful.

  • shanc73
    Nothing to see here (@shanc73) reported

    @SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back

  • TheDudleyDave
    Dave Roberts (@TheDudleyDave) reported

    Awful timing by @SkySports to go to an advert..surely you realise you should’ve waited until the end of SuperFranks monologue on the mic?..what if he dropped a bombshell at the end,or maybe a yes,I’m definitely here next season?..read the room eh?

  • Chrismartin1984
    Smash (@Chrismartin1984) reported

    @Chels_HQ @SkySports Project is terrible and a complete joke. However this claim that they are some sort of feeder club is complete garbage there is no evidence of that

  • levi_piggott
    Levi Piggott (@levi_piggott) reported

    @robgibb01 @DeadlineDayLive @SkySports No, he's horrible. He will only set us up to win the championship because that's the only thing he can do, and when we get back to the prem, we'll be a disaster again

  • Velvet0rb1t
    VelvetOrbit (@Velvet0rb1t) reported

    @FergiesRightRef @SkySports You dimwits are annoying. Saying Pope's foul was a red card has nothing to do with the incident involving Gabi. Anyways, even if we say Gabi should've been sent off then so should have been Khusanov.

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK As i said multiple times. Sky do not call to get you to renew your contract, they let it roll so she's talking crap. End of

  • NickyMo95974243
    Nicky Morris (@NickyMo95974243) reported

    @mad_biker_mum_ @__ChathubSkyHQ @SkyHelpTeam It's surprising that paramount plus have not messaged people say it's down by on x or anything like that

  • GioparkZ
    GioP13 (@GioparkZ) reported

    @SkyHelpTeam Absolute worst thing ever trying to log in to the ‘free’ Disney Plus service. Trying to accept/consent to terms on your yahoo website doesn’t work then 30 mins of messing about trying to link and activate my sky account with the Disney home page. Useless.

  • PaulCra47154521
    Paul C (@PaulCra47154521) reported

    @SkySports I know you have to hype it up. But this ‘new era’ is the worst racing in f1 history. It’s almost unwatchable. And it’s certainly not entertaining.

  • DeanCor10843517
    Dean Corbett (@DeanCor10843517) reported

    @SkySports Its awful, sport will fall off unless changes are make

  • shanyloublog
    Shannon • shanylou 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@shanyloublog) reported

    @SkySports Please fix the watch function on your app, the audio and picture is out of sync for your stream of the Kopriva v Jodar match!!!

  • DejiCNO
    Plata O Plomo (@DejiCNO) reported

    SkySports got what they wanted with that Noni post. Piss poor organisation

  • cre8tive_typ3
    conraddesign (@cre8tive_typ3) reported

    @SkySports not been told I needed tnt to watch HBOMAX sport, very poor of you.

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySportsTennis @SkySports Why the idiot #jonathanoverend or ******* as the majority of the tennis world know him, on the #Norrie match at the #MadridOpen plus the useless slapper with him, talking bollox all over play. Coms free stream please. They ruin your coverage🤮

  • AlexCon12891594
    Alex oConor (@AlexCon12891594) reported

    @SkySports **** era, and the FIA are like North Korea

  • FakeRoscoe
    chris spence (@FakeRoscoe) reported

    @SkySports Absolutely ****. Not watching

  • J_onathon
    Jonathon (@J_onathon) reported

    @SkySports Just watching #MUFC v #Brentford via your laughable #UHD which judders, slows down, speeds up, and is generally out of sync. Apparently this is a “known problem “ Advice please, I am on a rolling contract and will happily cancel otherwise.

  • SamTyler2612
    John Doe (@SamTyler2612) reported

    Congratulations @SkySports for ruining the player presentations with your wittering panel repeating answers to repeated stupid questions. Thankfully back to the commentary team now. #Coventry #EFL #Champions

  • salintasi
    Leon 🇬🇧 (@salintasi) reported

    @CasualAcid59872 @jammierooroo @SkyUK get xevatv, solid dodgy stick service