Sky

Sky Outage Report

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 12/29/2025 21:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: City of Westminster, Birmingham, Hackney, London, Plymouth, Hammersmith, Rotherham, Paddington, Dublin, Wigan, Kingston upon Hull, Eastleigh, Southampton, Croydon and Dunfermline.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomBirmingham Internet
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomPlymouth Internet
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SophieEspley Sophie Espley (@SophieEspley) reported

    @SkyHelpTeam I’m abroad and my internet isn’t working is the system down effecting that ?

  • craigsandiford Craig the Baker (@craigsandiford) reported

    @SkyHelpTeam lost phone signal and mobile data at 7pm. Shrewsbury, West Midlands.

  • MattChilly92 Matt Chilton (@MattChilly92) reported

    @SkyHelpTeam @flage101 Your service this last year has been appalling. Rely on phone for work and it’s awful. Will be looking to cancel contract tomorrow!!!!

  • paulcoo91167688 paul cook (@paulcoo91167688) reported

    @SkyHelpTeam phone down

  • vickigreen88 Vicki (@vickigreen88) reported

    @SkyHelpTeam is there an internet outage in Blackpool our internet is down completely

  • melsypop Melissa (@melsypop) reported

    @SkyHelpTeam @SkyUK NETWORK IS DOWN AGAIN?!! How long for this time? I’ve been without service for hours & can’t make or receive calls at all! Tell me what I’m supposed to do as a single mum of 5 who relies on her phone for emergencies?!!!! I have no house phone 😡

  • shukii Josh Benson (@shukii) reported

    @SkyHelpTeam Will we be getting compensation for the lack of service?

  • LatestMasher1 Robert 'Mash' Webster 📖 (@LatestMasher1) reported

    @Tara47021663 @SkyUK That has been happening to me as well today, cut out three times today and really aggravating. #skybroadband is being wack now

  • Obrien01O gratefulfornhs (@Obrien01O) reported

    @SkyHelpTeam mobile seems to be down and has been for a few hours now. Any idea when you’ll get this fixed?

  • mememe22680 Sparkly1980 (@mememe22680) reported

    @SkyHelpTeam networks down but surely voicemail should still work? This is ridiculous

  • francis18892939 francis bennett (@francis18892939) reported

    @SkyHelpTeam is there an issue with mobile coverage please? I can’t get any reception or make any calls

  • michellerm123 CraftyCraftings🏳️‍🌈 (@michellerm123) reported

    Stuck at the checkout with noway to pay, couldn't phone anyone to help, kids stressing, couldn't get a taxi. Walked home freezing with no food. Thanks @SkyUK #sky #skyblackout

  • AllanMillar14 Allan Millar (@AllanMillar14) reported

    @SkyHelpTeam When are the mobile issues going to be resolved?

  • SteggsR Richard Steggles (@SteggsR) reported

    No signal on my sky box for two days now! @SkyUK any danger of getting to watch the TV I pay for??

  • RichBream82 Running Richard (@RichBream82) reported

    @SkyHelpTeam so i now have 4G but still can't make or receive any calls what a shambolic service you are providing! @SkyUK #skymobile

  • wilkins76 Marcus Wilkins (@wilkins76) reported

    @SkyHelpTeam @BunsenNoBurner Intermittent? I haven’t had a signal for 5hrs

  • RobinWinterton Robin Winterton (@RobinWinterton) reported

    Hey @SkyUK What happened to me mobile signal between about 7 - 8pm this evening? Wife now thinks I'm avoiding her? Can you please explain that you cut off my mobile signal? Otherwise you may have a case on your hands due to divorce...

  • mickthehoop1967 Mick (@mickthehoop1967) reported

    Andy White talks some crap on @SkySports

  • DazHelper Dazzle (@DazHelper) reported

    @SkyHelpTeam Good job I'm out of contract because that's the last straw after being a sky customer for 9 years it's goodbye. I'll be phoning tomorrow to cancel ☹

  • Baile1Kim1 baile1kim1 (@Baile1Kim1) reported

    @SkyHelpTeam Thank you luckily the children were not at clubs this evening hopefully it will be on ready for the school run, data of Sufi works just no service or voicemail just cuts off ringing in/out

  • helenp82 Helen Brickwood (@helenp82) reported

    @SkyHelpTeam here we are again! This time it’s the mobile signal not working 😤 your service really is pants. Any idea when it’ll be up and running?

  • jon306 jon dent (@jon306) reported

    @SkySports red button not working yet again?

  • manish262002 Manish Kumar (@manish262002) reported

    @SkyHelpTeam Your broadband service is down since afternoon today, what’s the problem? By when it will get restored?

  • EmmaChappell83 Emma Chappell (@EmmaChappell83) reported

    @SkyHelpTeam No it’s not intermittent, got no service on anything except over wi-fi and can’t make calls at all

  • Lsimmonds49 Tristan (@Lsimmonds49) reported

    @SkyUK sort ya dam broadband out been having bloody issues for 2 days now it’s getting ridiculous NOW!!😡

  • RoyalFlush_Grp Steve (@RoyalFlush_Grp) reported

    @Zachary__reeder @SkyHelpTeam I agree that it is some customers - I know other Sky Mobile customers who have service. I agree with @Zachary__reeder somewhat, as the service is completely down, and has been since at least 4:45PM. It’s probably been down longer - that was just the 1st I tried to use it

  • heatley21 RachelHeatley' (@heatley21) reported

    @SkyHelpTeam hi, is there something wrong with the signal / 4G? I’m unable to do anything unless connected to wifi. Thanks.

  • estesbitch joseph (taylors version)🚫🛴 (@estesbitch) reported

    @SkyHelpTeam Hi, I can’t download any programmes on any of my Sky boxes How do i fix this?

  • CosmicWasp Citizen Pete (@CosmicWasp) reported

    “Flutes for 50 pence”, “**** the pope”, “**** the IRA”, “**** Bobby Sands”…. Do they sing songs about their team, or just hating catholics? @SkySports need to remove all mics from the away section and call it out… what is wrong with this lot, it’s ******* weird.

  • shoreyo91 Mike (@shoreyo91) reported

    @SkyHelpTeam estimated time for your mobile service to be back up?