Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Blackburn, Brentwood, Upton, Newport, Birmingham, Rochdale, Leeds, Ilford, London, Redcar, Milton Keynes, Glasgow, Burton upon Trent, Dublin and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Brentwood |
Internet | |
| Upton |
Wi-fi | |
| Newport |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Rochdale |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Lee
(@ChrisLe15970575) reported
@SkyUK Do NOT buy this unless you enjoy wasting your time with sky tech support who don’t give a toss! I’ve had mine since October & it’s the worst thing I’ve ever bought! You lose channels, it disconnects from the internet for 0 reason, the pucks should be called pukes, avoid avoid!!!
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Darryl Lally
(@Darryl_lal) reported
@ANorthantsfan @SkySports Previously heard from someone who was supposed to know an under age coach that he had a drug problem and the reason he was on long term injuries was you don’t get tested if your injured. Like I say it’s hear say but something don’t seem right
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jodie smith
(@JodLSmith) reported
@SkyHelpTeam no internet for nearly 3 days now!!! I have a countable personal living her with not signal or 3G either we rely on work calling and I’m going in for an operation too on Tuesday! Can you please tell me how long it’s gonna to take
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Betty Bee🐝
(@BettyB_Writes) reported
Second, he’ll never be allowed to participate in organized Skysports again. He can coach, he could get a medical degree and be a secondary team doctor. He could become the team’s manager. He could switch paths and take pretty much any kind of business or public relations role.
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FPL Michelle
(@fpl_michelle) reported
@elftok @SkyHelpTeam Why do you think Sky is so expensive? You paid for the dish, and they can't be arsed to take it down and re-use it. They have no corporate policy regarding giving a damn about the environment - YET.
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Charmaine@AFC
(@charmaine86afc) reported
@SkyHelpTeam Sky is a complete joke put my package up from 89 to 111 a month...oh how I wish I could get Virgin...I'm so close to cancelling after 13 years as a loyal customer...was going to put it up to 146 a month...greed is all I can say..looking at now TV & vodaphone internet
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David Fullagar
(@DavidFullagar) reported
@SkySports Hopefully never seen again
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chattychitty14
(@chattychitty14) reported
@SkyUK and no way to cancel your account!!
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El Diablo Rojo 🇵🇸🇵🇸🇵🇸
(@ZManjra123) reported
@SkySports Bad move by the club.. spend more time on treatment table
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Claire Smith
(@mumbo_) reported
@SkyUK @SkyHelpTeam absolutely at my wits end with my Q box having to have the internet password entered on a daily basis and my mini boxes all freezing! Surely you’ve got a solution?! 😡
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Ashok Menon
(@ashokmenon1977) reported
@SkyUK @SkyHelpTeam After no helpful response from your team, I found out from various social media groups that there are significant broadband outages across Stockport and beyond. We still don’t have internet. Does your company not have the decency to update us? Customer of 12y
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I Am A Free Man
(@_IAmNotANumber_) reported
@SkySports It’s all on him. If he could stay fit he’d have easily have found a club at home. It’s up to him to show he can do it, he has the talent, it’s whether he has the desire to play thru the pain of a broken fingernail.
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Ben The Geek
(@RunAwayGeek) reported
@Joell87742720 @Pete121Evans @SkyUK If you read what I wrote, I said AND a sound bar with Dolby Atmos, so thanks for proving my point. Also, your TV is mid range with a Poor OS, lack of apps. The Bravia colour engine is OK but would rather have a Samsung Neo or LG etc..
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Peter Jones
(@StargazerUK1984) reported
@daisyflower1981 @SkyUK The Puck to me is kind of like an amazon firecube or apple tv device and could of been one the better devices that was an all in one package with every service available. I personally feel they had an opportunity to open up to alot more people as not everyone wants their TV.
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Mickey Dripping
(@mikeystant) reported
@SkyUK appalling that you continuously try to charge me for a service you are unable to provide me with. I dread to think how many people you do this to and just hope that they are oblivious to the money coming out of their bank. Absolute scammers
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LadyElif
(@elftok) reported
@fpl_michelle @SkyHelpTeam I have always found it disturbing that the sky dish is not taken down and away when a contract no longer requires it
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Shepshed KDB
(@ShepshedKDB) reported
@hadyn_humphries @SkySports I agree with you injuries aren’t an excuse for us being so awful
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View From The Blues
(@ANorthantsfan) reported
@SkySports I'm wondering if something happened in his career we will never know about . His career does not make sense
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RC
(@Rc_Coates) reported
@ANorthantsfan @Darryl_lal @SkySports Massive ******* problem
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GingerPickle McPickle
(@SpankyMcPickle) reported
@SkyHelpTeam @MikeHigham7 Tp vision use Phillips panels....which are garbage.
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Zpurnia
(@JupiterGreatest) reported
@SkySports wtf, no champ clubs interested?
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Dean Archer
(@TheRockDen) reported
@SkyUK getting really pissed off now with Sky Glass, what a piece of ****. Trying to whatch the TV and all it does is freeze FFS weren't these TV's product tested before being supplied to customers.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.
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frankykeenan
(@frankyk82) reported
@SkyHelpTeam first week of sky broadband no issues 2nd week problem after problem would of been aswell paying the expensive bill for broadband only from virgin...sort it out sky or take ur broadband to f**k!!@sky #rubbish #notgoodenough
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Remi Cribb
(@RemiCribb) reported
@SkyHelpTeam And as I said it has been all day and when select “service status” it takes me back to the main help page
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leafnode2
(@leafnode2) reported
@SkyUK Do you charge less for the service as it uses the broadband that I pay for instead of your satellite delivery service?
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Marginalia
(@BCoidan) reported
@SkyUK Murdoch legacy thousands of ugly redundant dishes. **** innovative capitalism @SkyBroadband
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Charmaine@AFC
(@charmaine86afc) reported
@SkyUK @skytv Sky is a complete joke put my package up from 89 to 111 a month...oh how I wish I could get Virgin...I'm so close to cancelling after 13 years as a loyal customer...was going to put it up to 146 a month...greedy owner is all I can say... looking at now TV & vodaphone internet
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eggmoustache
(@eggmoustache) reported
@MikeyStephenso @SkySports You say “disrespectful”, have you ever considered that maybe the commentators don’t give a flying **** about Leeds? Like, not a solitary ****? #disrespectful
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BlockbusterGirl 🌞🌦🌷🌥🌞🍀
(@MsSaraRobinson) reported
@mindisablank @SkyUK I've been paying over £73 a month for years because of upgrades & more upgrades. Always charging more. Putting the price up. Not once have they ever contacted me to say thank you and here is a great deal. Any company that puts money ahead of the customer will run out of both.