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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Shefford, Cardiff, Croydon, London, Derby, Newcastle upon Tyne, Belfast, Luton, Kirkby Lonsdale, Ingleton, Waltham Forest, Glasgow, Tiverton, Swindon, and Blackburn.

CityProblem TypeReport Time
Shefford Internet 1 hour ago
Cardiff Wi-fi 1 hour ago
Croydon Internet 1 hour ago
London Internet 2 hours ago
Derby Internet 4 hours ago
Derby TV 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BratArmy
    Jan Army Brat 🇬🇧 🦖 🎗️ (@BratArmy) reported

    @QcWynter @SkyUK @SkyHelpTeam Oh wow good job it didn’t do any more damage.

  • Doda101010
    (@Doda101010) reported

    @totalBarca @SkySports not bad at all the only thing i think its his salary may be high and probably arabia is behind him he is a player that sells a lot

  • C80192134
    Sky Blue Centurion (@C80192134) reported

    @SkySports Who is this deluded idiot?

  • xitoax
    XITOAX (@xitoax) reported

    @SkySportsNBA @SkySports Wemby’s own words said it best: he was bad. While 26 and 12 looks good on paper, 6-of-21 from the field and six turnovers won’t cut it against a team as disciplined as New York. He needs to find his rhythm early in Game Two. YaGo.

  • QcWynter
    Colin Wynter KC (@QcWynter) reported

    A big thank you to @SkyUK & @SkyHelpTeam. A bolt of lightning down the side of my house blew up the insides of my broadband router yesterday at around 6pm. I was told 1-5 days. At 9.45 this morning, my new router was delivered. By any measure, that is tip top customer service.

  • ikorodu_boy
    ikorodu_boy🍀 (@ikorodu_boy) reported

    @totalBarca @SkySports we never serious for this team

  • mengyimiwoho
    𝔾𝕠𝕕𝕖𝕪 (@mengyimiwoho) reported

    @FabrizioRomano Ibrahima Konaté leaving Liverpool as free agent is no news to me. I remember his performance against Galatasaray this season, one of the worst individual performances I have watched. And according to SkySports 62 percent of Liverpool goals conceded this season were as a result of Ibrahima Konaté’s mistakes. Liverpool should just move on.

  • F1Arsenil
    ArseF1 (@F1Arsenil) reported

    @SkySports Nothing to say about his beloved Liverpool? Up there as one of the worst defending champions ever. Some 400m spent and losing 20 games (nearly the same number of clean sheets we had in the league alone) manager sacked…. Nah didn’t think so. Ageing squad, players leaving

  • yidspur1981
    michael (@yidspur1981) reported

    @Ben_White86 @SkySports Is it? Wtf lol

  • wazatyfr7
    Wazaty__Fr1 (@wazatyfr7) reported

    @SkySports My man is so broken @m8arteta 💔we go again next season but we need to be ruthless in our attacks 👍🏾

  • Scintilla_A7
    Sufyaan (@Scintilla_A7) reported

    @Dansmeeeth @Effizzy_Cfc @SkySports Nigerian ‘humour’ is just **** in general

  • streathamdave
    streathamdave (@streathamdave) reported

    @SkySports Gabriel wasn't unfortunate. He did the thing you should never do and took it leaning back. It was technique not fortune, but obviously a huge amount of pressure.

  • ALiteralGod2
    Stargazer (@ALiteralGod2) reported

    @totalBarca @SkySports Can we **** off with midfielders already? We need anything but.

  • mkenyaflani
    Tee (@mkenyaflani) reported

    @SkySports @jwriddle_ Not available in my region ....and I'm like wtf

  • gordonhill54
    Gordon Hill (@gordonhill54) reported

    @SkySports The VAR to me will cause problems. players covering their mouths, they will just say it under their breathe. Time wasting is some thing that had happened since football started. my main concern is VAR.

  • kingjames_13th
    Kingjames (@kingjames_13th) reported

    @SkySports How is this **** going to protect me from a freak with a semi automatic rifle shooting in all directions

  • v_incenz
    VINCENZ (@v_incenz) reported

    @SkySports No sponsor on the shirt,dat is too bad for the world champion

  • niczz33
    Nico O’reilly (@niczz33) reported

    @SkySports One bad result doesn't erase years of progress. The real test is how England responds in the next game.

  • Quodvox5
    Barry McMurdock (@Quodvox5) reported

    @QcWynter @SkyUK @SkyHelpTeam Soon a drone will fly it in within the hour and a C3PO will turn up to set it up....and I'm not kidding...it's not in my nature... Roll on the start of the football season. Weekends are never the same without the match.

  • precinoti
    Tubosun Falowo (@precinoti) reported

    @__Mainoo37 @goodbadftblpod Not so much about what I believe or what my expectations for my club are. Every fan of any top team must believe and expects that their club wins the league every season. But Scholes and his buddies are not having these discussions as fans rather as ex- footballers and professional pundits. Their professional opinions are viewed as credible, insightful, critical analysis though sometimes subjective to millions football fans who see them as legends of the game and their POV must be from a subject matter experts with logical perspective. Arteta and Arsenal are the only team in the top 6 ( Liverpool and Mancity have lost their managers and key players) that has been competing for the last 4 seasons, not in any form of transition, semi rebuild or full rebuild process. Winning the league was not a fluke but an outcome of a 5/6 years project broken down in phases. The next phase for the team is to dominate the league, retain their title and win domestic and European titles. That Scholes can start making predictions in June 2 is not only delusional but clownish. He can as well just go to Talksports and Skysports and start doing like some of their clown pundits and say outlandish stuff just to generate revenue.

  • OldSkoolGeorge
    OsG 🎧 🔊✨️ (@OldSkoolGeorge) reported

    @Debraneuxx @theMadridZone @SkySports They just don't know what to **** up next

  • Matt_Enderle
    Matt Enderle (@Matt_Enderle) reported

    .@SkySports Enough with the ear-splitting EDM on the #WomensUSOpen coverage. I haven’t done nearly enough drugs to make that **** palatable.

  • Fred71683465321
    Fred (@Fred71683465321) reported

    @SkySports NMo NBA finals on Sky. WTF - streaming on Prime thru the night. No ability to tape and watch in morning. Prime makes you watch whole repeat with no fast forward. Thanks Sky - pathetic!

  • asante_kel73512
    Kelvin Asante (@asante_kel73512) reported

    @enz1united @SkySports Stupid united fan

  • kirstyannex
    Kirsty (@kirstyannex) reported

    @SkyUK is anyone around that can help, we changed to sky about a week ago and can't seem to get the second puck working. It worked fine until about 2 nights ago. Tried resetting it, tried changing hdmi cables, and a factory reset but nothing. Might go back to virgin

  • gohara10
    Gerry O'Hara (@gohara10) reported

    “A momentous moment” WTF is going on here, it’s a plane landing, slow news day eh @SkySports ??

  • cozierpanda
    Dan (@cozierpanda) reported

    @SkySports Generational poor performance. Lost home court.

  • mitz_118
    Mitz S (@mitz_118) reported

    @SkySports What was so great about their performance? Someone please break this down for me

  • Azzbutts10
    Aaron Butterworth (@Azzbutts10) reported

    @SkySports Surely ya going back to arteta and going we didn’t deserve that we was crap

  • spicegirlAA23
    Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported

    does anyone else hang out all the time with their trainer or is it just liam that gets to drag declan into a skysports bit? 😭😭