Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Derby, Gloucester, Southwark, Batley, Brentford, Harringay, Bradford, Birmingham, Glasgow, Lancing, London, City of London, Epping Forest District, Falkirk, and Cirencester.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Internet | 21 minutes ago |
|
Gloucester
|
Internet | 2 hours ago |
|
Southwark
|
Wi-fi | 2 hours ago |
|
Batley
|
Wi-fi | 3 hours ago |
|
Brentford
|
Internet | 3 hours ago |
|
Batley
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kingjames (@kingjames_13th) reported@SkySports How is this **** going to protect me from a freak with a semi automatic rifle shooting in all directions
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Roz P (@RAPAP2021) reportedAfter being loyal customer of @SkyHelpTeam for 25 years and because of my credit ( which is y good but dealing with it ) the wont give me another phone .Never defaulted on bills always paid ..When broadband contract is up its Goodbye to sky ( broadband and phone sims ) and hello to another provider So much for being a loyal customer ....Isn't it time these providers started looking after their customers ...Oh they said I could buy the phone outright Were do people find over a grand fkr a new phone ... #angry #sky #customer
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jb (@jb_muwonge) reported@SkySports @grok write ‘Never undermine a defending champion’ in 10 different languages. Luganda should be one of the ten
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Junkenstein (@junkenstein321) reportedHere’s a thought… Why don’t we scrap the 3pm Saturday blackout and give us the option of a ‘season ticket’ to watch our club’s games. The rest of the world gets to watch OUR football but we don’t? But a lot has to do with @premierleague and @SkySports greed. #nufc
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James Fretwell-Davison (@JFDPilot97q9) reported@SkySportsDarts Stuart Pyle is talking garbage and SkySports love of Luke Littler is getting very boring
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dennis kabei (@Bwire_22) reported@SkySports That's greed Enrique...help others who have none
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edna 🇮🇪 🇵🇸 (@edna_days) reportedwifi keeps dropping @SkyUK @SkyIreland get your **** together
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CJ_SWFC (@CSwfc53610) reported@SkyUK @skytv is absolutely appalling! The customer service is rubbish, after speaking to someone who struggled to understand me, I ask to be put through to the UK and was refused. 14 years and Platinum VIP for what it's worth. Might well be time to leave! #rubbish
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Thomas Findlay (@EseTomFindlay) reported@tbfl141 @SkySports I imagine it is, and that’s a problem. But they would say walking off isn’t the correct response but reporting it to the referee is.
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Chris Payne (@chris_s_payne) reported@SkyHelpTeam no mobile signal for over a week. How do you go about claiming compensation for lack of service?
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Sebster™🇾🇪 🇬🇧 (@Sebmeister) reported@SkySports Sorry but nope I would never hug an Arsenal player.
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sportie (@sportyreg) reported@SkySportsTennis @SkySports poor #HaileyBaptiste didn’t get any luck after winning her .
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Dorothy Larko Adeti (@Doro_larko) reported@SkySports i never knew that window could be opened.
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Karl (@ObscureThing77) reported@SkySports why do they never have a shirt sponsor at the start of the season?
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Mike Sheppard (@prmikes) reportedI enjoy the darts on @SkySports but the commentators are awful
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stan ogden (@ralphmilne) reported@BoboafcIsaacs @SkyFootball @SkySports This idiot had the last laugh after all
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Aaron Butterworth (@Azzbutts10) reported@SkySports Surely ya going back to arteta and going we didn’t deserve that we was crap
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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Tony Masud / Uncle Montana (@tonymasud) reported@ChelseaShurrle Skysports ripping off South Stand comms? Damn, that’s embarrassing
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Augustus Sharpe Davenport (@vic_ker) reported@SkySports It's summer in the USA dumb ***! Nothing to do with climate change! Lightning may be the only reason a game is delayed. It's been this was for centuries. So please shut ******** up already.
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clownlakeblueconout (@sjchelsea09) reported@SkySports 4 years no perm fos sponsor which has never happened in the epl ,club brought debt free now 3.8 billion in the red via bank loans with huge interest ,club gone back wards with no funds available to spend ,how did these not fit to run a club pass the owners test @premierleague 🤔
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nikki.🧡 (@nikkitbh) reported@SkySports @SkySportsF1 can you help resolve an app issue please? all other sky sports channels are working but when i load the F1 channel i get a few seconds of feed and am then told there's an issue with my connection. there isn't. all other apps are working fine! 😡
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Jordan (@_wisemensay) reported@vikrum777 @SkySports Stupid. Teams will use it to time waste and break play up towards the end of games. Just intervene if needed
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addielessie (@AdmireTadz10331) reported@SkySports Help me which one is Harry and which one isn't harry
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Mitz S (@mitz_118) reported@SkySports What was so great about their performance? Someone please break this down for me
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Chanice🥀🖤 (@Chanice_hbu) reportedThis whole week my sky mobile has had no signal?! What am I actually paying for please. @SkyHelpTeam
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Glen 007 (@nugs777) reported@citizensmith @SkySportsBoxing @SkySports Awful
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jason clarke (@jasonclark66261) reported@SkySports Shouldn't have took saka of... idiot
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AFC_Murph (@AFC_Murph) reported@femooafc At some point the pendulum has to swing the other way SkySports, TalkSport, and the rage bait online has to get so boring that even the mouth breathers will want something else The first movers on real content will hopefully kill this **** trend once and for all
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Tubosun Falowo (@precinoti) reportedVAR RECCURING ERRORS: “WHO IS AT FAULT? THE TECHNOLOGY OR PGMOL OFFICIALS?”. I think to unpack this debacle that we have come to normalized as natural occurrence similar to daily human mistakes, errors by PGMOL officials as seen in almost all game week in the EPL, VAR is simply defined as “Video Assisted Referee”. To break this further, it is officiating a football match using technology i.e video replays, images etc to spot obvious and clear errors committed by the on-field human officials usually 4 personnel or actions sanctioned by the rules as fouls that were completely missed by the on-field officials. For VAR to be effective and not seen as in direct conflict or undermining the authorities of the on-field referees, certain parameters of the game state were defined as areas VAR can intervene like DOGSCO, dangerous play, incidents in the penalty box, violent conducts by players and these activities were categorized into 4 major areas i.e goals (and the attacking phase leading to them), penalties (awarded or missed), direct red cards, and mistaken identity. Now that we have defined VAR and clarified the intended use of VAR, how is it possible that a technology deployed to spot clear and obvious errors made by on-field officials somehow end up with recurring errors that lead to controversies, major talking points post-match every week and in most cases deciding the outcome of football matches? I am Arsenal fan so let’s use Arsenal specific VAR incidents as an example. 3 seasons ago at Newcastle, 3 separate incidents and VAR were unable to spot any. One of the incidents was if the ball had crossed the line. Subjective as at that time because VAR had no camera at the corner flag and no spider camera to confirm if the entire ball had crossed the line. Fast track to this season and at Nottingham Forest, a defender clearly used his hand to control the ball from going into corner kick. There was a camera at the corner, and we all saw that deliberate handball. Juxtaposing both incidents, VAR error at Newcastle had been effectively addressed with a camera at the corner at Nottingham Forest but yet outcome was the same. Arsenal this season at Brighton, Arsenal player deliberately holding a Brighton player in the box during an attacking play missed by the referee but no VAR intervention. At Mancity, an Arsenal player engaging in a violent act but was issued a yellow card instead of a red card. Both actions had no VAR error but officials’ wrong interpretation of the Rules and wrong decision. Typically, most OEMs and other manufacturers usually issue a warning and a recall of their products once that notice significant factory defect or recurring manufacturing errors to their products and such products are withdrawn within weeks, months or sometimes within a year. Before doing this, the OEM go through a process of investigation to determine the root cause, issue a notice to their customers and users and proceed to a remedy phase where repairs and replacements are undertaken. The question now is if VAR (technology) is the problem, who are the OEM of EPL VAR and why have no one asked the OEM to undertake this process of stopping this recurring errors? How come none of the media platforms in the UK ever done any kind of hit piece, editorial or investigative journalism on the recurring errors of the technology? Rather, we have an independent panel that review VAR errors, we have a Skysports PGMOL show where the Head of PGMOL do a review of the VAR errors weekly as well as other controversial officiating decisions, we have another Skysports show where ex-referee do a review of VAR good or bad calls, Talksports have similar radio shows, Ex-Referees have podcasts and Youtube Channels talking about VAR errors and we have media platforms doing annual reports like the one done by BBC, The Athletic and now ESPN doing VAR errors and impact on clubs, title races and relegation battles.