Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems detected at Sky
Sky problems in the last 24 hours
March 21: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments.
Most Reported Problems:
- Internet (58.66%)
- TV (20.99%)
- Wi-fi (11.96%)
- E-mail (3.25%)
- Phone (2.62%)
- Total Blackout (2.52%)
Sky Outage Map
The most recent outage reports and issues originated from London, Caerphilly, Guildford, Croydon, Nottingham, South Shields, Bristol, Glasgow, Aberdeen, Birmingham, Bushey, Middlesbrough, South Benfleet, Burton upon Trent, Langholm, Slough, City of Westminster, Wigan, Finsbury, Stoke-on-Trent, Forfar, Milton Keynes, Dudley, Paddington and Dublin.
Sky CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Sky Issues ReportsLatest outage, problems and issue reports in social media:
@SkyFootball @SkySports Alan Smith, shit commentator
@SkyHelpTeam Hi i have no Internet connection at all although router shows all green lights are you aware of any issues in the west midlands
@SkyFootball @SkySports Not even the camera realised how shit he is
@bigpinkdressgnr @SkyUK @SkyHelpTeam "Investing money in great services" I've never noticed any change in the services they provide! I left then got an offer off them for £11 a month. I'll be leaving again when my contract is up. It's not worth full price!
@SkyHelpTeam Well there’s definitely some problems with them as I have box sets and only have from episode 2 on wards. Also, when I try to download episode 4,5,etc a message comes up saying “no matches found”.
Absolutely disgusted at the price hike @SkyUK are giving us! Currently paying £87 for pretty much everything but sports, including phone and broadband! Our renewal is due soon and they want us to pay over £100 to keep the service! Found the same deal on Virgin, including sports
@samjb2297 @kanecrescente @virginmedia @SkyUK @bt_uk I used to have sky, but I’m on a dry spell atm so thought Virgin was best suited for me. Bad move I’m a ******* at heart and I should have backed myself.
@kanecrescente @virginmedia @SkyUK @bt_uk On hold atm trying to cancel my package. *****
@SkyHelpTeam My SkyHD box won’t come back on after power outage.. tried the reboots but it’s not having it 🥺
@SkyHelpTeam can you tell me how to cancel. Iv just recieved an email telling me its going to rise by £48 this year
@SkyHelpTeam @MastersKeith Sky VIP is awful.... what loyalty to loyal customers.... I will be cancelling my tv packages once I’m out of contract....
@SkyHelpTeam when will the broadband issue be resolved in BT60 (Armagh). It has been off all day and all the service update page says is there is an issue. The customer services Tel number has a 20 minute wait. Please respond.
BIG PINK DRESS
from South Shields, England
@kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp The only issue I have is less than 24 hrs in told my bills going up I feel they've taken the piss
@SkyHelpTeam @SkyUK - Still no contact from the engineer! I’ve taken a half day for this tomorrow and I may not find out what is going on until tomorrow morning - this is awful service & I’m not even activated yet!
@bigpinkdressgnr @SkyUK @SkyHelpTeam @VirginMediaCorp I am sky customer never had an issue normally really good
BIG PINK DRESS
from South Shields, England
@kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp Err never ever going back to virgin
@1971bri @SkyHelpTeam Yeah only happy to help new customers 😤 don’t worry I’ve been customer for years and gave sky ££
@bigpinkdressgnr @SkyUK @SkyHelpTeam Cancel you can get a fire stick or go to @VirginMediaCorp
@SkyFootball @SkySports I thought it was the ultimate **** u. Can’t start taking banter out of the game
@SkyHelpTeam Absolutely appalling service for NEW CUSTOMERS. Let down before sky service has even begun and been given false information!!!!!!! Can someone call me regarding this ASAP !!!! #badservice
@SkyUK can't wait for my contract to finish never again doing sky #badserivce #alexneedstraining 1155281130 call ref no.
@SkyFootball @SkySports I'm surprised the Scottish premier league get TV time, awful football...
@SkyHelpTeam literally have 5mb download speed, what makes it worse is we have rang up 3 times to get it sorted and everytime they say there is no problem with it. Well you try play fifa online while your brother plays fortnite and tell me there is no problem....the lag is real
@SkyUK Annoys me that I get a letter increasing my cost by £8, then when I call to cancel they look into the discounts they can offer to keep me!!! Just offer fair prices with no in contract increases
@bigpinkdressgnr @SkyUK @SkyHelpTeam Yes as soon as they get your signature.. They said I had 14 days to cancel the agreement. Then put it up a week after..bloody crooks
@ScotlandNT You only have to watch Scottish football on @SkySports to see the standard is so poor th s season, apart from @CelticFC non of the other teams would servive the English championship and the like of St Mirren Hamilton would struggle in league 2! Scottish football is a shambles 😂
Dr. Paul Maggs
@SkyHelpTeam blood sucking shithouses. Price goes up. Quality goes down.... **** SKY 🖕🖕🖕🖕🖕
@tozol @SkyUK Vote with your feet, after being a loyal customer I’m no longer prepared to negotiate a new contract only for them to increase my prices. TV package binned, when they do the same with my broadband, I’ll be binning that too. Sick to death of being mugged by @Skyuk🤮
@SkyUK nightmare service no internet or telephone happy to blame @BTOpenreach not our fault have £6 voucher for inconvenience #badserivce #alexneedstraining #stickit #brokenpromises
@SkyUK Seems like your “everything looks good with no issues” is bullshit.
@SkyUK Load of moaners looking to be number1 customer with an over inflated sense of self importance, if you don't like it, can't afford it, or just feel sorry for yourself. Leave!
@SkyUK I have tried to chat with someone via facebook, regarding my home phone not working and still not had a response in nearly 1 hour 30 mins. Twice been told someone is free but no one gets in touch. Customer service shocking!!!
@SkySports Get Ian Crocker to **** off of Scotland coverage immediately, he sounds buzzing every time we concede. Bill Leslie back asap.
18 years with @SkyUK and I've had enough. "VIP customer" meh. I spend a lot of time stuck in the house due to chronic pain. Internet is important. BT here I come
@SkySports why do I pay my subscriptions no ipl no big bash no ashes down under no PSL no caribian t20 3 channels showing the same football. No champions league. No england football matches. Not good sky at all. I have no interest in F1 or nfl or netball. Time to change supplier.
@PaulHMcNeill @ScotlandNT @SkySports Never going to do anything with McLeish and his buddies coaching
FUMING WITH @SkyUK Have been without WiFi for 3 weeks now and am overall, not ok. I am poor from buying 4G, I am sad without on demand, box sets and Netflix and overall, NOT AMUSED. Also, Openreach are not in my good books either.
The Scots getting pumped by a bunch of farmers shows how poor it really is up there yet sky still make us watch there shit league. Should be an option not compulsory @SkySports
FN Trail Running Cheshire
@bigpinkdressgnr @SkyUK @SkyHelpTeam Make sure you get them to remove you from their marketing lists. They phoned me every day after I left them despite promising to update their systems. I had to instruct my phone provider to block their number in the end. Terrible company
from Burton upon Trent, England
I’d be extremely cautious to take @SkyUK broadband, 15 days now with no service, go live date 06/03.. still no sign of resolution #joke #lies #falsepromises
ALLAN J ROSS
@SkyFootball @SkySports Woefull performance couldn't blow up a bunch of party balloons a massive slide down the FIFA rankings after this one
@SkyHelpTeam I’m a platinum customer apparently but I’m now on the 4th phone call and unable to get Sky Q. I’ve given up now, first I was told the booking system isn’t working. Then date given is booked up. Now next available install date is 20/4/19. Wow. Just wow. #givenup
@1JohnWarrington @HotspurSam @DJWalker11 @SkySports OK, I give in! 😉 Sadly games do seem to revolve around the TV companies though. Some of the timings are awful for fans who have to travel a long way. It’s all about the money these days. 😏
XOXOSXO 👑🔮🌎 (Adam Scoble)
@SkyHelpTeam Well that’s ridiculous because I can see them in my DM’s which I am now sending you the screenshots to in your DM’s, so as I mentioned earlier, the previous agent clearly deleted the messages as he was incompetent, rude, and unhelpful to say the least
@SkyUK WiFi is shocking. Constantly dropping out signal. We’ve complained as it’s definitely below par in a small house to be told to buy our own WiFi booster. Poor customer service.
@SkyFootball @SkySports 1 down 3 to go
@Doddsy_86 @SkyFootball @SkySports they weren’t as bad as the Irish but it’s sweet #karma
@campbell1083 @SkyUK I’d have thought watching the screen would have been better than the fkn game. McLeish has a horrible job ahead of him
from Langholm, Scotland
Sky go is honestly a heap of shit. Jumpy and laggy. @SkyUK
The Celtic Weah
@422Kerry @SkySports Let’s hope the signal stays down
3-0 down now, 2-0 down at half time, I would’ve sacked him before the players got in the dressing room. Sums up Scotland and all the “great” players we have... #Scotland #KAZvSCO #SkySports
@SkyUK moved house in January, you’ve still not provided me with phone or broadband and you’ve cancelled our order after 10 weeks of no services. Openreach have said you need to sort this problem as they can’t deal with me only my service provider being you
BIG PINK DRESS
from South Shields, England
Had @SkyUK less than 24 hours and I get an email saying a price increase Are you joking me It's the reason we left Virgin Truly awful service
Awesome customer service from @SkyUK today 👏🏼👏🏼👏🏼
Scotland are so bad at football that even @SkySports have turned them off
so bad that even skysports have lost the sound and picture 😂😂
@TheJackLunnon @SkyUK Ring them, they will surely come out to fix that. Something there is broken.
@SkyUK so you put the prices up with 11 days' notice, yet you demand 31 from the customer for most changes. These little drip drip drip price increases remind me of the frog that jumps out of a pan of boiling water, but doesn't notice if you ratchet the heat up incrementally.
@SkyFootball @SkySports Just shut all of Scottish football down, league and national team a massive joke
@SkyUK THIS - the very reason I have decided to leave @SkyUK after 20 years, no way to treat loyal customers!