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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Luton, Newcastle upon Tyne, Crawley, Birmingham, Newham, Harringay, London, Dublin, Stirling, Leeds, Aldershot, Glasgow, Blackburn, Edinburgh, and Bexleyheath.

CityProblem TypeReport Time
Luton Internet 2 hours ago
Newcastle upon Tyne Total Blackout 5 hours ago
Crawley Internet 9 hours ago
Birmingham Internet 9 hours ago
Newham Internet 13 hours ago
Harringay Internet 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • olliethfc
    Ollie (@olliethfc) reported

    If you haven’t already then this is your sign to cancel SkySports

  • OldTup
    DrewWalker (@OldTup) reported

    @SkySports why has my Pompey v Derby sky+ gone down?

  • EDPC66
    NotAPennyMore (@EDPC66) reported

    @Lipsy198 @SkySports Three. Scousers going mental are to blame just as much. But yes, the majority of the ruination is down to the two cheating bastards in blue.

  • WarsopSimon
    Simon Warsop (@WarsopSimon) reported

    Sky sports+ is still not ******* working what ******** are you doing making people give there personal information away so people can watch a channel they pay for @SkySports

  • MrPrince_Diego
    Nelson (@MrPrince_Diego) reported

    @SkySports anyone praising ****** and Chelsea here is a piece of ****.

  • nufcToon2284
    Ando nufc (@nufcToon2284) reported

    @SkySports is a pathetic bias platform that has drastically went down hill the last 10 years especially getting rid or ruining shows to th point no one watched replacing the lads on soccer sat with influencer and YouTubers that are all about top 6 and nothing more its shite

  • JackLGriffiths
    Jack Griffiths (@JackLGriffiths) reported

    @SkyHelpTeam 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.

  • 132busroute
    #💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported

    @charlieldrv @SkyHelpTeam It’s really crap !

  • _MukhtarYusuf
    Mukhtar Yusuf (@_MukhtarYusuf) reported

    Very poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.

  • GazToots
    Gaz T (@GazToots) reported

    @Common_SensePod @SkySports He's just a horrible **** wherever he goes. City have bought him for the 10 spot too, guaranteed. Gonna end up Cherki on the bench

  • SarahMcAdoo
    sarah (@SarahMcAdoo) reported

    Anyone else’s Sky stream not working?😤 #dcfc @SkySports

  • OntheGrealish
    .. (@OntheGrealish) reported

    @NilSatisNews @SkySports Why are they asking this bankrupt ****....nobody gives a **** what he thinks...go spit on some kids.

  • Kershaw444
    Kershaw (@Kershaw444) reported

    Whoever this ***** **** was killed the game, it’s why we are watching stupid nonsense on skysports news today, absolutely **** deadline day

  • dmahon11
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dmahon11) reported

    @charlieldrv @SkyHelpTeam Mine went off after a few minutes of the second half and it came back on showing the first half from about the 38th minute. WTF is happening

  • paulmills_
    Paul (@paulmills_) reported

    @SkySportsNews @BenCipolla @SkyHelpTeam I would like to cancel my Sky Sports subscription.

  • PaulupsdalePaul
    Paul Upsdale (@PaulupsdalePaul) reported

    @triggzey @charlieldrv @SkyHelpTeam Hi, why do you need to turn phone notifications off? Apologies in advance if this turns out to be an obviously stupid question.

  • stfcnickw
    fedupstfc (@stfcnickw) reported

    @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!

  • MGilani57809
    M C Gilani (@MGilani57809) reported

    @SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!

  • isayno2fakenews
    Challenge Information 👍🏼- FOOLS DO NOT👎🏼 (@isayno2fakenews) reported

    @SkySports As a Manchester United fan I will never subscribe to SKY or any of their services.

  • TimC9
    Tim (@TimC9) reported

    @saintsmith80 @SkyUK Always the same on the red button. Always awful.

  • dazsaville
    Daz saville (@dazsaville) reported

    @charlieldrv @SkyHelpTeam The delay is annoying as **** ! Go check my bets and find out there’s a goal coming every time !! 😠

  • SteveHaleGK
    Steve Hale (@SteveHaleGK) reported

    @SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻

  • L99254Lex
    Lex Mccaffrey (@L99254Lex) reported

    @DeadlineDayLive @SkySports Apparently he's going to Sunderland!!! WHAT ******** IS HAPPENING AT ARSENAL?!!!!! 🤬 Sabotaging what chance we had of defending the league and winning the CL etc! I'm absolutely disgusted

  • Pinon9
    Pinon (@Pinon9) reported

    @SkySports Hated, adore and never ignored Never heard of "Top 14" before

  • efcbigdunc
    Ross (@efcbigdunc) reported

    @Kings_Canyon_ @SkySports Tbh the players we've had come in are either promising (Hackney Rohl George). proven (Norgaard Grealish). point to prove (Johnson AMN) so on that basis I think it was good but we left ourselves short in areas so that makes it a bad window overall.

  • sheyi_williams
    sheyi_williams (@sheyi_williams) reported

    @SkySports After knocking England out the World Cup he comes back and takes their record fee on Deadline Day. £125m. City. Maresca. The same media that spent years running Argentina down now have to watch him get paid like a king in their league. Daily Mail in shambles.

  • Nas_Forest
    NAS (@Nas_Forest) reported

    @SkySports Never worth that

  • SallyAnneCoton1
    Sally-Anne Coton (@SallyAnneCoton1) reported

    @charlieldrv @SkyHelpTeam Yep. Was watching Brum v Saints last night. My phone told me a full three minutes before I saw it that Saints had scored. Then the coverage froze and Saints were celebrating when it came back. Never saw the goal….😡

  • ElainepCoates
    Elaine (@ElainepCoates) reported

    My husband is attempting to watch West Brom v Charlton on the red button. It's really glitchy tonight - screen freezes, goes black etc - so he missed West Brom's goal! Really poor, considering how much we pay for the "service"! @SkySports