Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (11%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Canterbury, Bristol, Gosport, Luton, Hitchin, Manchester, London, Mildenhall, Swindon, Maidstone, Southwark, Bury, Ilford, City of Westminster, and Hammersmith.

City	Problem Type	Report Time
Canterbury	Phone	30 minutes ago
Bristol	Internet	2 hours ago
Gosport	TV	4 hours ago
Luton	Wi-fi	5 hours ago
Hitchin	Internet	15 hours ago
Manchester	Internet	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gob0017 (@SomtochukwuNwa9) reported 6 minutes ago

  @Blue_Footy @SkySports I wonder how this pundits will sit down and think they know more than a coach that had better success than them both as a player and even more as a manager

• 
  Paul Johnston (@mothball69) reported 9 minutes ago

  Why is the Women's Golf Scottish open, getting more coverage than the Senior open? @skysports surely this never used to be the case? Not a criticism just an observation 👍

• 
  j&k bowler (@jandkbowler) reported 10 minutes ago

  @SkyHelpTeam can you tell me where I make official complaint. Had acall from a reps telling me if I took SS F1 my price would go down. Said didn’t want as would never watch, again told my price would go down. Price went down if you don’t count extra I am paying for the channel

• 
  Kev Kirk (@kevkirk76) reported 25 minutes ago

  4 times been cut off by @skytv today. Funny it didn’t happen when signing up - but now I’ve an issue can’t seem to speak to anyone!! @SkyHelpTeam

• 
  Kris Webster (@webster_kris) reported 25 minutes ago

  @AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!

• 
  Invictus (@Onny711) reported 25 minutes ago

  @Blue_Footy @SkySports Good in 1v1, poor in aerial duels and set pieces challenge. I hope he comes in and improves. Cucurella was an average when he came in, almost got sold first few seasons but today he is an elite. I pray the wait doesn't get long for us

• 
  Chidex.ℏ | HashCaster (❛⁠‿⁠❛⁠) (@C_Chidinso) reported 28 minutes ago

  @Blue_Footy @SkySports They're a never a serious club

• 
  Name cannot be blank (@chrisbr65575302) reported 31 minutes ago

  @SkySports Football has never been in a worse place

• 
  Taylor (@Taylorleavitt02) reported 31 minutes ago

  @SkySports Yeah and he doesn't worth that much just big teams allowing to be robbed by small teams whatever happens to spot raw talent in the street players we don't know never seen that was exciting

• 
  Jeremy (@Jeremy7105) reported 32 minutes ago

  Michael van Gerwen is cursed on SkySports, he might never throw a 9 darter ever again

• 
  jane cowell (@janecowell1) reported 34 minutes ago

  @SkyHelpTeam I have an engineer appointment for today 18th July-1pm to 6pm. Its now 5mins to 6pm and no one has called or arrived??? Tried to get help, impossible ! Where is my engineer please

• 
  Bamgbose Michael (@bamgboseMike) reported 34 minutes ago

  @TataTom2509 @Blue_Footy @SkySports Mention one defender that never gets dribbled past all their career or a player without a bad day?

• 
  Stephen Croucher (@SteCroucher) reported 34 minutes ago

  If anyone in your house works from home then steer clear of @SkyUK broadband! Tomorrow will be the third day of work lost & there's no update or communication. No idea if there's any progress or what to tell work. I know at least BT offer mini hubs in interim to help.

• 
  JESHURUN (@cfcJeshurun) reported 35 minutes ago

  @Blue_Footy @SkySports Rogers is damn relentless. I.Thought he was lazy

• 
  Brown 🌟 (@Ebubebrownd8) reported 35 minutes ago

  @Blue_Footy @SkySports As long as both of them can play no problem

• 
  Joseph Nyamuda (@NyamudaJoseph) reported 35 minutes ago

  @mevaskelvino @TouchlineX @SkySports I'm an idiot without saying it....

• 
  Phil Swales. (@FillsWhales) reported 36 minutes ago

  My contract with @SkyUK Broadband is coming to an end, and Sky want to renew it at twice the price. Obviously, that can **** off, so who should I use? I can't get full fibre in my block of flats.

• 
  Chriswalshuk (@Chriswalshuk1) reported 37 minutes ago

  @SkySportsRL @SkySports @skytv putting the games on the red button is so annoying! If unable to watch the game can’t record it or anything and when it clashes with other sporting events or work makes it impossible!! Plenty of normal channels why the **** streaming?

• 
  ✞ Shatterer of Lies ✞ (@DieHardGunner) reported 39 minutes ago

  @6thumbs @joethomlinson @SkySports Saka playing exponentially helps whatever tactics your employing, you are retarded Tuchel isn’t coaching club football for a reason, he’s ****

• 
  A D A M (@ManUtdEthos) reported 41 minutes ago

  So where are the Is Morgan Rogers worth £117 million? Or is Elliot Anderson worth £116 million? Polls 🤔 SkySports? Oh that's kept for Utd is it?... 🥱 always the same! Hated, Adored, Never Ignored 🇾🇪

• 
  Graham Robinson (@Nolanhattrick) reported 41 minutes ago

  @FredTitmus It remains utter crap. It’s all about the city boys in London. No other nation is interested in it. @ECB_cricket does whatever it is told by @SkySports Anyone seen Rob Key recently? Wonder where he’s playing golf today.

• 
  V (@futboler1015) reported 43 minutes ago

  @DRIXS952311 @SkySports Come on, you're giving Canadians a bad name. What help did refs and Var give Argentina. Name at least one, no AI pics but a real one that only Argentina got helped.

• 
  Unigwe ifeanyi (@Ifeanyi69634U) reported 49 minutes ago

  @xtreameddy10 @Blue_Footy @SkySports U r spot on bro...Paul stupid merson is a clown and a hypocrite

• 
  🍁•ᛕᵃᶬ𝗌𝚒ý٥c𝕙𝑢ӄ𝕨𝔲•🍁🇦🇷🇧🇷 (@DannyWinks0) reported 49 minutes ago

  @TouchlineX @richiesmallond1 @SkySports Someone help me find ogunmepon , I can’t find him here

• 
  Darren 🦚💛💙 (@UnitedLeeds_1) reported 51 minutes ago

  @SkySports He knows they are ****

• 
  scouseandproud (@SamDodds12) reported 51 minutes ago

  @SkySports Worst World Cup ever for me,

• 
  Jay Doc (@jdoc17) reported 55 minutes ago

  I took way too long to switch over to Peacock and the SkySports feed. NBC absolutely sucks. Such a joke.

• 
  Julie B (@juejuebee1974) reported 58 minutes ago

  @SkySports Seriously! Every week the F1 channel pixalates so bad you can't watch parts of it or hear the commentary. All other sky sports channels work fine so why is it just the F1 channel??

• 
  Lollipøp🤍 (@EyitaEtim2952) reported 59 minutes ago

  @TouchlineX @SkySports The yamal wey una dey hype up and down Una see him name for there ?

• 
  Mathew M Thompson (@MathewMcC42084) reported 59 minutes ago

  @SkySports I STOPPED WATCHING MIDWAY THROUGH THE GROUPS TRIED WATCHING SONE KNOCK OUT. WILL NEVER WATCH ANOTHER @FIFAcom event or @FIFAWorldCup as this had been a shambles from the start. Disgusting two tier visa rules,breaking the game in to 4Qs,HALF TIME FINAL SHOWS YOUS ARE CORRUPT CUBTS