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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 21: Problems at Sky

Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Cannock, Harringay, Glasgow, Oldbury, Manchester, Southwark, Birmingham, Chatham, Northwich, Yeovil, Burton upon Trent, Swansea, Derby, and Halifax.

CityProblem TypeReport Time
London Internet 22 minutes ago
Cannock Internet 23 minutes ago
Harringay Internet 57 minutes ago
Glasgow Internet 2 hours ago
Oldbury Wi-fi 2 hours ago
Manchester Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Brandon30772140
    Brandon Khan (@Brandon30772140) reported

    @SkyHelpTeam your internet is ******* dog **** at the minute , I can’t play a game

  • Otees13
    Mikel Supreme (@Otees13) reported

    @LFCLaurie People like him and @SkySports have destroyed the sport with garbage crap

  • F1Guybwoah
    F1Guybwoah (@F1Guybwoah) reported

    @SkySports The worst era outside the 2014 one.

  • Gez4WxmAFCB2B2B
    Geraint Lloyd (@Gez4WxmAFCB2B2B) reported

    Alex the money @SkySports throws at football means they’d need a game to show, it’s not rocket science they’ve a better chance beating Boro over saints that’s a fact @SkySports @SkyFootball rubbing their hands on all this media as will help them sell this game around the world

  • Original_Moldo
    Moldo (@Original_Moldo) reported

    @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

  • PR_86LFC
    Paul (@PR_86LFC) reported

    @BenBLFC @AFC_Gooner_Mark @SkySports Never known a fan base like it, absolute morons

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported

    I think it’s time to ditch @SkySports Editorial is so anti Celtic non balanced pundits the other night. As soon as the Fir Park game finished - shut it down and went anti Celtic- Boyd should be released of his contract!

  • Ronaldo1237390
    Ligue1 France🇨🇵 IPTV (@Ronaldo1237390) reported

    @evadztif @KildareGunner @SkySports Yes Available IPTV subscription service

  • Ukiptv26056
    4K Stable France iptv🇲🇫🇲🇫 (@Ukiptv26056) reported

    @evadztif @KildareGunner @SkySports Yes available IPTV subscription service

  • Yasshkapoor
    Yash Kapoor (@Yasshkapoor) reported

    @AndyMk_83 @SkySports Never complained when adidas paid him a bomb to do united third jersey ad. An embarrassment of a united legend.

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @SkySports I pay Sky to watch football not interviews while the games on. Do them afterwards. Terrible!

  • DWeller50261
    Hugo's Lair (@DWeller50261) reported

    @SkySports Its ****. My Sky Sports will not be renewed when my contract is up.

  • MoBoDrums
    M.B (@MoBoDrums) reported

    @SkySports employ this clown as the Celtic fan boy and as is much as part of the problem as anyone. He’s been extremely critical of Beaton in the past and here he is now like Heinrich Himmler pretending he knows nothing. The pricks prick

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

  • DomMck14
    Dom (@DomMck14) reported

    @AFC_Gooner_Mark @SkySports **** timing but totally respect that, education has to take priority unfortunately in my opinion.

  • shaz041181
    Sharon Noad (@shaz041181) reported

    @SkyUK @SkyHelpTeam My grandfather passed away in March. I asked to close his account—Sky transferred the contract into MY name without consent and now demands payment to cancel. 9 agents, 3+ hours, no resolution. Escalating to CISAS

  • StarScream47
    Star47 (@StarScream47) reported

    @SkySports Not when the regs suck and your coverage is terrible...

  • Charlie09310929
    Charlie 🟦⬜️ (@Charlie09310929) reported

    @AFC_Gooner_Mark @SkySports Had 2 years to prepare for GCSEs but his safety pin dad won’t let him go to a potentially once in a lifetime night so that he can get in some last minute revision which is absolutely useless. Poor kid

  • AdamRedman80
    Adam Redman (@AdamRedman80) reported

    @SkySports Never been less interested

  • Mymanswann
    Steve Marshall ⭐️⭐️ (@Mymanswann) reported

    Carragher is the worst pundit. His hatred towards Chelsea is unreal. Can’t hide is biased towards whoever Chelsea play against. @SkySports surely your higher ups can’t actually enjoy listening to his crap

  • NeilPyne2
    Neil Pyne (@NeilPyne2) reported

    @SkySports @SkySportsNews There is only one problem there they wont

  • JackRabbit1978
    HittheroadJack (@JackRabbit1978) reported

    @AFC_Gooner_Mark @SkySports He'll fail them anyway the daft ****

  • DaleySteven
    Steven Daley (@DaleySteven) reported

    @ScotlandSky @SkySports How did Martin Tyler put it back then? Agueerrroooo… I swear you’ll never see anything like this ever again, is what I think he said, well today you just might, and that apples to either side as well.

  • Michael53904546
    Michael lee (@Michael53904546) reported

    @Adikastakes Honestly what did joining skysports do for @Carra23 he hates us. I use to think he would eventually make a good coach or manager and he decided to go on tv. Utter shambles the guy talks crap

  • jimmymcgrory67
    Jimmy McGrory🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸 (@jimmymcgrory67) reported

    @iRuntheshow1 @SkySports They'll double down

  • Denoxyl
    Denislov Lietnev (@Denoxyl) reported

    @Adeyemi_AFC Skysports will tell everyone Arsenal scoring from set-pieces is bad for football but glorifies Bruno Bruno Fernandes assisting in 12 of them. Nasty sports network.

  • teebee_16
    tee. (@teebee_16) reported

    @ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.

  • JamieAB77
    Jamie (@JamieAB77) reported

    Can someone tell me what ******** Micah Richards is talking about please @SkySports it’s like listening to a 12 year old.

  • AnthonySudworth
    Anthony Sudworth (@AnthonySudworth) reported

    @AFC_Gooner_Mark @SkySports *******... its 3 to 4 hours out of his day..at a potentially title winning game.

  • PenelopeMcghie
    penelope mcghie (@PenelopeMcghie) reported

    @WeAreOpenreach the @SkyUK chat bot booked an engineer to sort out our sudden loss of Internet, how can we find out when an engineer will do the job? Your text message re booking had a support link but when we click it says Bad Gateway.