Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Crewe, Hackney, Caerphilly, East Cowes, Newport, Oldbury, Alloa, Erith, Sunderland, Bothwell, Clacton-on-Sea, Paisley, Crawley and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Crewe |
Total Blackout | |
| Hackney |
Wi-fi | |
| Caerphilly |
Internet | |
| East Cowes |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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travelguy
(@travelguy1981) reported
@SkyHelpTeam is there an outage in WA15?
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Owen Seago
(@OwenSeago) reported
@SkyHelpTeam internet down in WA15, can you give an update please?
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lewis
(@eddie201) reported
@julesjam3 @SkyHelpTeam Mines down in Manchester 😒
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cameron evans
(@camerone94) reported
@julesjam3 @SkyHelpTeam I'm in bolton mine is down
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Courtney
(@Court_MH) reported
@SkyHelpTeam what is going on with the broadband!!! A lot of people from over the country having the same issues with your broadband. It’s down, don’t come at me with the easiest way to check is online, I have, it’s no help. Just sort your broadband out 🙄
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Tom Cunningham
(@Cunningham9Tom) reported
@SkyHelpTeam Is Sky down in the North West? No broadband in the Warrington area?
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Paul
(@PMHLDS) reported
@SkyHelpTeam how long will the current outage in Walkden last ?
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phil
(@phil15724656) reported
@SkyHelpTeam hi my Wi-Fi has dropped out in Urmston, Manchester - is there an issue and any idea when will back on? Ta
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Daniel Langham
(@danwoo6) reported
@julesjam3 @SkyHelpTeam Down in Bolton.
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Julia S
(@julesjam3) reported
@SkyHelpTeam is sky broadband down in Manchester
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🐯🐅 Em Moore 🤔🤔🤔🤔🤔😕
(@MooreEmsy) reported
@julesjam3 @SkyHelpTeam Down in Altrincham
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mike
(@mikeys73uk) reported
@julesjam3 @SkyHelpTeam mine is down in warrington
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The Polyorchid
(@thepolyorchid) reported
@SkyHelpTeam How about you answer the people messaging you this morning because of widespread broadband outage instead?
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Jane Fergusson
(@FergussonJane) reported
@Cunningham9Tom @SkyHelpTeam It's down in salford looks like large outage
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jo mcnicholas
(@mommajojo27) reported
@SkyHelpTeam my internet is currently down. Is this a known issue?
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Steven Watson
(@1stevenwatson) reported
@julesjam3 @SkyHelpTeam Mine is down - Knutsford
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Designers Up North
(@designerupnorth) reported
@julesjam3 @SkyHelpTeam Down in Stretford 🙄
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JulieMSmith
(@JulieMSmith9) reported
@SkyHelpTeam Our internet light on the hub is solid amber. Is there a problem with the exchange in Blackburn?
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banana
(@banana176) reported
@SkyHelpTeam can we have an update on outage in WA15 postcode please.
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Designers Up North
(@designerupnorth) reported
@SkyHelpTeam Outage In M32 - Any idea on how long for please? Ta.
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A Bowman
(@alstanzo) reported
@SkyHelpTeam is there a problem with broadband at the moment? One part of your website says not but another page says there is a large outage atm. Thanks
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Rachel Harrison
(@rachharrison18) reported
@Cunningham9Tom @SkyHelpTeam Down in Newton-le-Willows too
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Ethan Carberry-Holt 🧼
(@HiBob84) reported
@SkyHelpTeam Internet not working! Do you have a support/customer service number I can ring?
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AM
(@mr_andym) reported
@SkyHelpTeam Hi. Can you tell me how quickly the broadband outage in WA15 will be fixed? Thanks.
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TG3000
(@TGomez3000) reported
@SkyHelpTeam it looks like there's an outage in my area. Kent UK. How to I resolve the issue?
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Andy Peacock
(@peaser49) reported
@SkyHelpTeam when will the current outage affecting Manchester area be fixed?
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Paul Duckworth
(@paulducktv) reported
@SkyHelpTeam morning. Can you let me know when broadband outage in PR4 will be fixed?
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Alan Nicolson 🏴 🇺🇦
(@an101931) reported
@SkyHelpTeam are there still issues with broadband services in the PA4 area. No had connection since 9pm last night
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Ian Godfrey
(@ianjgodfrey) reported
@SkyHelpTeam what's the issue with broadband in M29 please, been off since at least 7am when I started trying to connect for work. Need updates please, thanks, Ian
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Victoria Hearn
(@VH2022) reported
@SkyHelpTeam do you currently have a wifi outage in the M28 area? We have no wifi and I desperately need it for working remotely thanks