Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (12%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Southend-on-Sea, London, Hammersmith, Southwark, Halifax, Glasgow, Birmingham, Portsmouth, Wembley, Colchester, Merthyr Tydfil, Margate, Havant, Enfield Town, and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 6 minutes ago |
|
|
Internet | 14 minutes ago |
|
|
Internet | 1 hour ago |
|
|
Internet | 1 hour ago |
|
|
Internet | 4 hours ago |
|
|
Internet | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Terrytini💤 (@Terestini) reported@SkySports Good. Horrible player.
-
scott (@scott21282137) reported@KaiMarley77 @talkSPORT @SkyUK Yep… but he didn’t go around saying “I’m the greatest player ever “…. Unlike that horrible **** Ronaldo
-
O.T.O (@accordin2trevor) reported@SkySports Too bad livramento had to go out that way
-
MartinG (@MartinG1961) reported@Chirpygeezer @darrengrimes You poor snowflake! Player of the match/player of the year, etc, have been used for many years, and on Skysports, etc, they have always included the sponsors name.
-
Colin Hampden-White (@champdenwhite) reported@SkyHelpTeam apparently the broadband at TN35 4NB Could be down for up to two days! I think this deserves some column inches. Your PR might want to get in touch.
-
UnitedWeAre (@UnitedWeAare) reported@SkySports Nobody says **** all when we get fcked
-
Tony Longstaff (@tonylon83) reported@Ricky81D @SkyHelpTeam @skytv Totally agree. What annoys me most is if you go on the app you can sign up to any package there and then but if you want to cancel something you have to get in touch. Absolute joke.
-
Scott Campbell (@Scottc2511) reported@danielsjourney1 @SkyHelpTeam Buy powerline adapters, usually solves the problem.
-
jj harbey bean (@Alonso743566891) reported@londonbluewatch @SkySports No he doesn’t !!!! He’s not stupid … and neither are we!
-
PriNCiPaLiTy🧚♂️💫 (@kniipascal_Cfc) reported@theMadridZone @SkySports Reading the comments and it’s laughable Madrid fans are so stupid he’s already a como player You just as stupid as @SkySports
-
Ian (@Ian820132913282) reported@SkySports Mr know it all done **** all typical sky sports ****** punditry
-
bdosi (@bdosi72) reported@philltee @FOXFOOTY Victorians, who are responsible for 95% of all AFL media, don’t even know they’re doing it - and don’t much care! It’s precisely the same as listening to the SkySports F1 broadcast prattling on & on about their poms! Just unlistenable crap!
-
United Synergy 🔰 (@Utd_Ste) reported@Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff
-
James Williams (@JamesDW94_) reported@SkyUK avoid at all costs. Please dm me so I can cancel every single subscription I’ve got. Multi million pound scumbags
-
Mr Simon (@kassimon90) reported@SkySports They are trying to build a narrative so that they can use it as way to attack Utd for every bad result, there are no easy fixtures in the EPL, esp promoted sides
-
🇬🇧❤️🤍💙🏴 (@RFC1872UK) reported@Davidatha_10 @EwenDCameron The leagues by and he’s on holiday and you all seem to be missing a very crucial part of why he actually hasn’t spoken about the ****** of the league which is that if Celt*c fans hadn’t invaded the pitch then McInnes would’ve given an after match interview on SkySports where he would’ve spoken about it and he wouldn’t have been silent but he never got the opportunity to do as they invaded the pitch so that isn’t his fault and he doesn’t actually have to speak about it now as it’s been and gone. When I come to think of it, most managers don’t actually speak about things like that outside of TV interviews after the match. Some younger managers may put an instagram post but it’s mainly done via interviews on club socials or the media and as I said, the fact that doesn’t exist from him lies to two clubs, Cel*ic and Hearts. Heart’s social media and networking team should be the ones receiving the flak as it’s them that are responsible for putting out the club content.
-
عبد الله (@Abdoulsk1) reported@theMadridZone @SkySports This is like Barcelona in 20222 sending Yamal to Brighton for a loan and also trying to sell him to Brighton fc. The board never took La fabrica talents seriously.
-
Steve Smith (@SteveSmith40242) reported@SkyUK How do I raise a complaint about Sky? I’m disabled and am not happy 😡.
-
Alison B (@AlisonBow) reported@SkySports can you please get the bloke doing some of the some interviews for F1 to stop waving his hand in front of the driver he is interviewing, rude and irrational to watch. #F1Barcelona
-
Knight (@billy_knight) reported@SkyUK my 87 year old dad has someone else’s Netflix attached to his sky account. I’ve called and been told I have to call Netflix. I have and they said it’s down to you. This has been going on months!!! All we want is the accounts unlinked. It’s laughable you can’t do this!
-
Freezer_Roebuck (@BackupFreezer) reported@josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.
-
C² (@csquaredfc) reported@SkySports @Carra23 Saka has never done anything for England
-
James Barbour (@Honeythedog1) reported@SkyUK I,m a Sky customer for 18yrs. My contract is up. Ruby at Sky made an offer. It wasn’t good enough so she passed me to retentions.Robin in Retentions said her best offer was a lot more than Ruby,s. she couldn’t match Ruby,s offer , computer said no.Unacceptable.
-
@StretfordDre (@StretfordDre) reported@SkySports Complete rubbish. Worst time to play newly-promoted sides, especially away from home.
-
You Hate My Voice (@myannoyingvoice) reported@SkySports Damn she's hot
-
Mel (@mellieleeds) reported@SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?
-
VeloBet Boss (@Velobet_Boss) reported@SkySports Liverpool buying a winger from Osasuna while Wirtz is still searching for his feet. bad business, that.
-
Carl🇵🇸 🇪🇺 (@HantsCastiger) reported@Pleyndamour @SkySportsRL @SkySports I had no issues at all
-
Max Hillicks (@MaxHillicks1) reported@RangersFC @SkySports 1-0 loss to start our season off cos you thought to hire a complete failure and ******* idiot well done rangers wankers
-
O (@BrightonLA_) reported@SkySports As a pundit. Knowing how little loans Brighton have done. Is very bad. Sorry excuse