Sky

Sky Outage Report

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 01/22/2026 09:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Blackburn, Croydon, Rochdale, Dartford, Southwark, Coatbridge, City of Westminster, Wandsworth, Liverpool, Chatham, Eastbourne, Tranent, London, Hackney and Hitchin.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomCroydon Internet
United KingdomRochdale TV
United KingdomDartford Wi-fi
United KingdomSouthwark Wi-fi
United KingdomCoatbridge TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrmrwhite86 Matthew White (@mrmrwhite86) reported

    @SkyHelpTeam my internet speed is shocking. Not the agreed minimum. Is there any issues in the Mansfield area?

  • iJamesLee James Lee Burstein (@iJamesLee) reported

    Hey @SkyHelpTeam Im trying to cancel an engineer visit tomorrow but iv been on hold for 45mins…. Why cant it let me do it online?

  • ewanarm Ewan Armstrong 🇺🇦 (@ewanarm) reported

    @SkyHelpTeam No and then completely lost connection! Still slow and unreliable

  • Graham93201 Graham (@Graham93201) reported

    @SkySports And you select the worst commentators and pundits to make it unwatchable. Only lasted 2 mins for the game tonight. At least give the option to watch it with just the crowd noise.

  • paulsully73 Chelsea Family (@paulsully73) reported

    @TeleFootball @SkySports is the most bias broadcaster for MUFC , LFC . Other fans should just load up a fire stick and cancel Skys monthly prescriptions .. fck em …

  • Skillachi2 Skillachi (@Skillachi2) reported

    @SkySports Gerrard worst manager in the league

  • clareduncan5 Clare Duncan (@clareduncan5) reported

    @SkyHelpTeam I've been trying for about 6 weeks now to download Paramount+ with no luck. I just keep getting an error message. I pay for Sky Cinema. Any help?

  • rugbymjc Matt C (@rugbymjc) reported

    @SkySports @GNev2 This is getting stupid now. Just gonna stream stuff instead of paying to watch Gary Neville and the Man Utd agenda each week.

  • ged0407 Ged Rea (@ged0407) reported

    For those pundits on @Skysports (Tim Sherwood) stating that 'Gomez and van Dijk doesn't work'... Including last night in PL started together 34 times - 27 wins, 3 draws, 4 defeats. 79% win ratio. Doesn't work???

  • RobTrav Rob (@RobTrav) reported

    @CamEw2 @TotalFootyTip @SkySports True this. I went to watch an LFC match years ago it was £10 a ticket as it was Europa Quali it was my 1st match I’d been too. But the costs are stupid now. Even the mens teams are struggling unless a “Top 4” team are the opponent

  • johnscottkevan John (@johnscottkevan) reported

    @SkyHelpTeam since getting sky glass ive had nothing but problems its a shambles how do i get out the contract? Nothing seems to work!

  • andrewseagleeye Andrew Matson (@andrewseagleeye) reported

    Trying to watch Bolton v Aston Villa on @SkySports but sounds as if the commentators are reading the news? Better with the volume turned down! #BoltonvVilla

  • LewispAVFC_ lewis price (@LewispAVFC_) reported

    @SkySports Not an upset, we are ****

  • lpkermit lporter (@lpkermit) reported

    @SkyHelpTeam I’ve had my sky Q less than 12 months and tonight half the buttons on the remote aren’t working, have changed batteries and tried a reset pressing 7&9 , still not working!!

  • billybhoy999 Billybhoy999 (@billybhoy999) reported

    @ScotlandSky A week or so longer.... Two weeks ago this fraud boyd claimed that morelos was the best player in Scotland. Sack this idiot skysports.

  • Mushy222 Mel greensmith (@Mushy222) reported

    @SkyHelpTeam @blokeonradio Yes having the same issue on 404 watching on sky Q. A problem announcement should be made on the channel

  • Mitchell_potter Mitchell potter (@Mitchell_potter) reported

    @SkyHelpTeam @nic_shout Why not publish this for everyone, it is a common issue

  • Davis16Stephen Stephen Davis (@Davis16Stephen) reported

    @Cash99112435Joe @SkyUK It is, tv is good but the services are crap and you can’t get any discounts at all so you’re paying way above what it’s actually worth

  • _Tony_Parker_ Tony (@_Tony_Parker_) reported

    @SkySports panel is proper ****

  • EcfcMorgan1 Morgan.L (@EcfcMorgan1) reported

    @SkySports Just a bad Lee Holmes goal

  • mtholmes84 M T H (@mtholmes84) reported

    @SkySports commentary gets worst by the week. Lee Hendrie and some random shouty woman ticking the PC box tonight 😩🔫. They need to start putting a crowd noise only option on!

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @SkySportsWSL @SkySports Totally sick of women taking over sky sports I'm not paying for that crap

  • Delta1Blue BlueDelta1 (@Delta1Blue) reported

    @SkyHelpTeam i've been experiencing connection issues for the last week, and cant get download speed over 8mb/s despite being promised a minimum of 120mb/s. This is impacting my lifestyle and ability to work online, please advise me on how to fix

  • Lynn_steven Steven Lynn (@Lynn_steven) reported

    @RuggyB @SkyHelpTeam Tried to send you a DM RuggyB to try and see if I could help but unable to send you a message. Was in the BB tech team until June so hope I could help.

  • Davis16Stephen Stephen Davis (@Davis16Stephen) reported

    @bensarunner @SkyHelpTeam I’ve had sky Glass for a while now, tv is great but didn’t realise that I would lose all my discounts plus BT sports as was never explained to me. Now I see people getting these offers and I get nothing. Apparently I’m a valued customer though. Pathetic services

  • AdrianM35628401 90s Rule!! 🐜🐜 (@AdrianM35628401) reported

    Dunno what this hundred cricket crap is on sky sports theres not even team names on the screen! But its boring as **** lmao @SkySports

  • markbrodie24 Mark Brodie (@markbrodie24) reported

    @SkyHelpTeam had terrible picture on live sport channels eg football and cricket brakes up sometimes pixels checked all box's other channels are fine all wiring fine seen a few others had same problem

  • Littlun007 Summer in February....? 🤔😎 (@Littlun007) reported

    @SimonRagoonanan @SkyHelpTeam @OpenreachHelp Hope they've refunded all your Internet bills and media charges for the last 3 weeks. Might as well cancel next month's bill too if they don't fix it

  • RuggyB Robert (@RuggyB) reported

    @SkyHelpTeam hello Sky. Lately our internet is down more than it’s on. Constantly dropping out. Never had this problem before. Please help.

  • mtholmes84 M T H (@mtholmes84) reported

    @SkySports commentary gets worst by the week. Lee Hendrie and some random shouty woman ticking the PC box tonight 😩🔫. They need to start putting a crowd noise only option on!