Sky Outage

Is Sky having an outage right now?

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky problems in the last 24 hours

Sky Outage Chart

September 24: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(62.19%)
TV
(18.45%)
Wi-fi
(10.59%)
E-mail
(3.53%)
Total Blackout
(2.96%)
Phone
(2.28%)

Sky Outage Map

The most recent outage reports and issues originated from Burnham-on-Sea, Paddington, London, Hampstead, Croydon, Milton Keynes, Leicester, Ipswich, Manchester, Bristol, Cambridge, Bermondsey, Banbury, Bushey and Watford.

Croydon Wi-fi
Burnham-on-Sea Total Blackout
Paddington Internet
London Internet
Hampstead Internet
Paddington Internet

Sky Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • sammy031983 Sammy (@sammy031983) reported

    @Gemsteel84 @SkyUK Facebook Messenger them. I got mine done that way. Their absolutely shite when it comes to customer service and being able to get hold of them.

  • Peeeyecee P.I (@Peeeyecee) reported

    @SkySportsPL @SkySports Paul just chats shit and never gets banged!

  • ormytweet76 Wazza (@ormytweet76) reported

    @SkySportsPL @SkySports Merson again 🤣🤣🤣 talks some shit him

  • tahirMAHMOOD63 Tahir MAHMOOD (@tahirMAHMOOD63) reported

    @SkySports could someone please tell @KevinNolan7 that standing in front of cameras with one hand in your pocket isn't stylish or cool. Some find it rude. You not having your picture taken mate, you giving your expert analysis.

  • halis67 Al the H (@halis67) reported

    @SkyHelpTeam ok. So my call just got dropped after 35 minutes wait time. Rubbish service notwithstanding a “training” day. I’ve also been waiting a whole month for an engineer and you can’t be arsed to answer the phone. Sort this out. Please. @SkyUK

  • TheNewCharlieB Charlie Barker (@TheNewCharlieB) reported

    @2405_rina @virginmedia @SkyUK @richardbranson Sky are just as bad. My Internet keeps dropping you're on the phone for hours and no help really. And 12 hours to have Internet access is a joke!!

  • 2405_rina Rina (@2405_rina) reported

    @TheNewCharlieB @virginmedia @SkyUK @richardbranson My issue is still going! And no explanation just meaningless apologies. This is the last straw for me with them!

  • 2405_rina Rina (@2405_rina) reported

    @HarisonTheMaker @virginmedia @SkyUK @richardbranson It’s ridiculous how they make you pay so much and up the monthly payments to give you a shit service! @richardbranson hope you’re enjoying your day whilst your customers are livid! 😡

  • gjporterwriter Greg J Porter (@gjporterwriter) reported

    @SkyHelpTeam I have been without internet for over 24 hours now, and having just spent half an hour on hold to your phone team the line cut out when I finally got through to somebody. Please can somebody DM me for my phone number and call me about this.

  • jdwadvocacy Adam Smith (@jdwadvocacy) reported

    @SkyHelpTeam Yes. Let's see if the third party engineer turns up this time. If they don't that's it....I will cancel.

  • mike_hamberg Mike Hamberg (@mike_hamberg) reported

    I’m used to high stress environments. I’m calm. I can make decisions under pressure. But communicating with @TalkTalk over the past few weeks has got me seething! It’s about to be 4 weeks and still no WiFi. Worst customer experience EVER. 🚫 @virginmedia @Plusnet @SkyUK

  • bullmuck27 me (@bullmuck27) reported

    @SkyHelpTeam #skybroadband as much use as an #ThomasCookholiday voucher! Dreadful customer service. #avoid

  • HelenCook777 Helen Cook (@HelenCook777) reported

    @OpenreachHelp please tell me you have a engineer on his way this morning. Please don’t let me down again. @skyuk #poorcustomerservice #poorvip

  • Michael16314401 Michael McCloskey (@Michael16314401) reported

    Never thought in a million years I'd ever agree with what @PaulMerse ever says.. But how did @VirgilvDijk not win that award last night.. That's y FIFA is and always will be the biggest joke of an association there has ever been! (Man Utd Fan 🙄) #SkySports #FIFAFootballAwards

  • VitaRetreats Pilateswithali (@VitaRetreats) reported

    @SkyHelpTeam my internet is down, I have no TV or connection at all. I’m in Ipswich Suffolk. Please help.

  • Orion_DogOfWar Orion (@Orion_DogOfWar) reported

    @SkyHelpTeam for 3 days our so called fibre internet has been switching itself off & on. Ive run numerous diagnostics & checked the connections. All are fine. For the price we pay this is not good enough!! Especially as this is a widespread issue.

  • laolu_dee Laolu Dada (@laolu_dee) reported

    @BERNANDIYE @RichyRi07436734 @SkySportsPL @SkySports VVD was never a competition. An unfit Ronaldo is still better placed than VVD.

  • CarboClown Darren (@CarboClown) reported from Milton Keynes, England

    @SkyUK Now my order is to be delivered by the 5th of October.. Promised on the 20th Sept. Piss poor! #skydelay #iphone11 #skymobile

  • edd6143 AFC Cheggers (@edd6143) reported

    @SkyHelpTeam slightest bit of rain and sky box foes down. Really in this day and age. Why am I paying for something I cant watch

  • notsoswaggysuga R A I S A (@notsoswaggysuga) reported

    @SkyHelpTeam Honestly SO DISGUSTED at your service, ever since 6pm last night, the Internet has been down and YOU STILL haven't managed to fix it, now thank to you i could not study last night, and now I can't even study this morning because your issue still hasn't been solved 🙄

  • Jahshaka1989 Namdev (@Jahshaka1989) reported

    @SkyHelpTeam When will this be sorted @SkyHelpTeam its still down thats 24 hours now

  • OlosMyMind DJ Olos x P A P (@OlosMyMind) reported

    @SkyHelpTeam How you have time for jokes when you haven’t resolved a problem of no broadband service for a whole day is disgusting

  • davidalb david albertis (@davidalb) reported

    @AlSmith_tykemad @SkyUK Call them up and tell them you'd like to cancel your contract as you've found something cheaper. They'll put you to retentions who'll offer you half price

  • GomezTheBrave Gomez (@GomezTheBrave) reported

    I genuinely want to change service providers and get off of @skyUK as soon as humanly possible with a reliable service like @virginmedia, so once you lot are here, I will jump ship immediately

  • brimole1 Brian (@brimole1) reported

    @SkyHelpTeam Thanks but it is of no help it doesn’t tell you how to fix error 3-2 😡

  • T4NYA85 Tanya (@T4NYA85) reported

    @SkyHelpTeam Thanks, I have replied to your PM, await your comments. I think you’ll agree service is unacceptable.

  • Trant05 Trant (@Trant05) reported

    @JimWhite peddled spygate for his own ego as did @SkySports for viewers - no rules broken - @EFL tried to make a point - yet only fine clubs a 1/4 of our fine for racism ....oh the irony 🤔🤔

  • markjamesthomas Mark Thomas (@markjamesthomas) reported

    Not even Winter yet and SkyQ has gone to shit. All night long... connectivity, satellite, SkyQ box issues. Piece of shit, not fit for purpose. @SkyHelpTeam

  • Ricardo85427310 🇬🇧Ricardo2077🇬🇧 (@Ricardo85427310) reported

    @SkyUK It's not fast it's bad and bt is just as bad if not worse and virgin media is also bad but it's the best out of the shite it's like laundry day and picking what the least ***** clothes are to were while your washing the rest of them

  • CeallachNesbitt Ceallach Nesbitt (@CeallachNesbitt) reported

    @SkyUK hi as a long member of sky and a former employee i was thinking of rejoining sky tv but not sure what help id receive. Could someone help me please

  • akiali2014 Aktar Ali (@akiali2014) reported

    @GlazersOut1999 It's time to protest against ed Woodward and the glazers. They never backed ole and now he is struggling with the squad that lvg and Jose was struggling. Give ole cash or get out from our club #mufc #ManchesterUnited #Ole #edwoodward #SkySports #glazerout #espnfc #TFT #beINSPORTS

  • Ellylurve Helen Questa (@Ellylurve) reported

    @SkyHelpTeam I upgraded to sky super fast broadband a month ago and had problems ever since it was running at 13mbps then 25mbps and today 8mbps, the wifi has been terrible since I changed, I have booked an engineer but I hope I am going to reimbursed for this terrible service..

  • Crusader_Stevie Stephen Bell (@Crusader_Stevie) reported

    @SkyHelpTeam Tested it again, @WhichUK shows it’s slow it’s taking ages to do anything yet your test says everything ok...

  • ArsenalBritain 38 DAYS Until British Independence (@ArsenalBritain) reported

    @ch99085464 @SkyUK No because some of us aren’t bloody stupid

  • Saurav_Rauli ~R. (@Saurav_Rauli) reported

    @SkyHelpTeam YOU LOT ARE THE WORST ******* BROADBAND SERVICE, CHANGING CONTRACT

  • GamePieceHD Game Piece (@GamePieceHD) reported

    @SkyUK how much for a exciting customer for the new broadband

  • liammck12 Liam P S Mckinlay (@liammck12) reported

    @DavinRennie @virginmedia @SkyUK Constantly going down having to reset the mains every second day. Three or four time I’ve changed my ping setting but nothing work

  • khem21766391 Khemical (@khem21766391) reported

    @SkyHelpTeam Fix itttttt!!!! It’s like living in the dark ages with no internet!!! Cmonnnn!! Gahhh!!! Soo annoying!!

  • steven90811965 steven (@steven90811965) reported

    @GreasedFlea @SkyUK Throw in boardwalk empire and there is the top 3 ps dont give me any breaking bad shit 80% its audience only watched based on last couple seasons

  • Glen__91 Glen (@Glen__91) reported

    @SkyHelpTeam When is this getting fixed. It’s been down evening!

  • Tigersultras OfficialTigersUltras (@Tigersultras) reported

    @SkySportsNews @SkySports Yawn!!! Bore off, granted Barca have gone to shit without him. VVD should get it.

  • natalieaw10 Natalie (@natalieaw10) reported

    @SkyUK ordered a new now TV remote two weeks ago, emailed to chase and haven't had a response yet. Really poor service, especially considering I've had to pay £9 to replace a dodgy remote!

  • aziz_onlyy Λ z ! z (@aziz_onlyy) reported

    @SkyUK Fix your goddamn internet, I have my congestion charge to pay

  • hayley_mia18 Hayley (@hayley_mia18) reported

    @SkyHelpTeam I’ve received a ‘sorry you’re switching email’ from sky. Do I still need to contact you to cancel or has it been done automatically

  • HeelThomas1999 Thomas (@HeelThomas1999) reported

    @wendypeterpan33 @SkyHelpTeam I’m in Hayes/ southall affecting both areas apparently network issue across the areas

  • HeelThomas1999 Thomas (@HeelThomas1999) reported

    @SkyHelpTeam DESPERATELY NEED HELP WIFI HAS BEEN DOWN SINCE 6PM and has been no update from sky since!!!

  • ZainHus22793401 Zain Hussain (@ZainHus22793401) reported

    @SkyUK Fix you're bloody service.. I'm getting absolute shite internet from you lot.. Might aswell go to Virgin Media

  • zoemarierowe Zoe Rowe (@zoemarierowe) reported

    @SkyHelpTeam Hi guys, I’m having problems with my broadband. I’ve ran the line test and it comes up as 35 mbp but nothing is loading and what connection we do get keeps dropping out. I have unplugged everything and reset but it makes no difference. Any help would be appreciated😊

  • Tyler_mufc19 Tyler (@Tyler_mufc19) reported

    @KickAssCantona2 @SkyHelpTeam Yea it's shit I'm in contract but it's almost up in November thankfully so they will be getting told where to go as soon as it comes around

  • SadAndChilling Sad Chill (@SadAndChilling) reported

    @SkyUK TV show alone was great, but it wasn't always hitting facts and I wouldn't consider it to be the best show of all time... I keep that spot for Breaking Bad and Lost

  • IBoonan Indy Boonan (@IBoonan) reported

    @AlexShawESPN Just like Jose wasn’t the main problem... but yet here we are, listening to him #speaktruth on @SkySports instead of still being in the dug-out where he belongs.

  • DanRear1984 Dan Rear aka pizzle (@DanRear1984) reported

    @BhuvanParmar @SkyHelpTeam It is.... no urgency towards getting the problem solved for their customers....

  • hobbsygkn rich (@hobbsygkn) reported

    Just caught the latest episode of #skysports parody segment #refwatch the lengths Dermot Gallagher will go to to argue Villa didn’t deserve a pen only confirm this is a set up. If he honestly has any sway in referee standards it’s clear why were in such poor hands

  • KickAssCantona2 KING ERIC ♿️ (@KickAssCantona2) reported

    @Tyler_mufc19 @SkyHelpTeam I’m with Virgin atm & it’s without doubt the worst modem ever it’s shocking & we’re in a contract & we can’t leave it for a few months either

  • jabzinoo JABZINOO #HOODCELB (@jabzinoo) reported

    @SkyUK fix dah WiFi I’ve been using my data for time

  • Tyler_mufc19 Tyler (@Tyler_mufc19) reported

    @KickAssCantona2 @SkyHelpTeam Think I'm going to bt next the lad next door is with then is always getting constant meanwhile I'm getting shit that's all over the place depending how it feels at that time of day lol

  • andrew_starrs andrew starrs (@andrew_starrs) reported

    @SkyHelpTeam What number do we call to cancel our contract

  • Waspur Michael (@Waspur) reported

    @SkyHelpTeam Reported a fault today,earliest you can respond 24th October. That's some service you offer!

  • seanywilson14 Seany Wilson (@seanywilson14) reported

    @SkyHelpTeam @SkyUK Thanks for sending me a pointless link...doesn't help in anyway...

  • CaptainMemeOh The Fourth Stooge (@CaptainMemeOh) reported

    @SkyHelpTeam Why not just increase bandwidth and supply a consistent service instead of providing the bare minimum!