Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: City of Westminster, Wembley, London, Nottingham, Hammersmith, Brentford, Perth, Southend-on-Sea, Purley, Glasgow, Batley, Leeds, Portsmouth, Woking and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Total Blackout | |
| Wembley |
Internet | |
| London |
Internet | |
| Nottingham |
Internet | |
| Hammersmith |
Internet | |
| Brentford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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°•
(@_ratioed_rebel) reported
@jph1508 @SkySports piss off ******* your stupidity is boring as **** 😴
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Tolu
(@Heurak) reported
I stopped watching Skysports the day Euros started and you'd think it was only England that is in the tournament. If they win the Euros, we are done for. Those commentators will shove that **** down our throat throughout the EPL season 😭
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darryl fleet
(@darrylfleet) reported
@SkyUK broadband down in the np22 area, with over 20 people reporting the same and all I've been offered is an engineer in 3 weeks??? Think you need to come and have a look at the lines, clearly an issue
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Yaw darko
(@YawDarkwo) reported
@SkySports Enough of this, we never learn how to nurture up and coming youngsters and we end up ruining their lives with too much publicity
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Hannah💙🌈
(@H75Hannah) reported
@lesleyjpaterson @SkyHelpTeam Managed to get the last 30 mins with lots of pixelating 😡. Really disappointing service from @SkyHelpTeam as had no further contact from them after my initial tweet. Heard it was a good game though. Thx for your messages
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Mannie
(@Mannie279) reported
@skysports fix up and show the basketball game instead off Golf
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Mr Lancaster
(@lancasterb) reported
@SkySports Not England’s problem but they haven’t come up against a decent or inform striker! England should win it for here! 🦁
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Anira Khokhar 🇬🇧🇵🇰
(@anira_khokhar) reported
@SkyHelpTeam why has my broadband stopped? Why am I paying stupid money for such poor service? This is disrupting my job!!!
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Hannah💙🌈
(@H75Hannah) reported
@lesleyjpaterson @SkyHelpTeam That was worse - a “no satellite signal found” message🤨😡
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Stephen Adams
(@sa1888) reported
@SkySports As a Scot I don’t mind 🏴 can’t stand Southgate but that said for a 4 goal victory I have never been so bored and I have witnessed some **** games… I also get the fact it’s about winning but my word…”boring boring England”
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Txiki Stu 🛫🍺🍷
(@Txiki_Tales) reported
Hi @SkyHelpTeam, are there problems with service in the Selby/Doncaster area at the moment? Internet connection dropped about 5.30am. Thanks #skybroadband
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lcfcfanboy
(@nEscuBAR1) reported
@Banburybull @SkyHelpTeam @Banburybull They'll never fix it mate until the new version of Sky Q boxes don't come out. It's infuriating!
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Michael Alexander Wall
(@Warburydude1) reported
@SkySports Who cares about that ****?
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Sarah
(@sarah_queenie) reported
@SkyUK I took out a contract phone from you and since I’ve had it I’ve barely even got 3G of signal when I’m supposed to have 4G the phone is sooo slow! Is there a reason for this?
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°•
(@_ratioed_rebel) reported
@jph1508 @SkySports piss off ******* you're stupidity is boring as **** 😴
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🇿🇼🇸🇿
(@KwaziMoyo96) reported
9 minutes into the first quarter & still @SkySportsNBA @SkySports not showing the NBA game, why do we pay for terrible service? The Basketball is scheduled as well…
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@DeclanWoulfeesq
(@declanwoulfeesq) reported
@SkySports Good win the opposition though were poor. Germany and Croatia were the only teams that have tested them
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Jo Osborne
(@Joeykins91) reported
@SkyHelpTeam Hiya, My tv package includes box sets and on demand but my tv is telling me I need to upgrade. How do I fix this? Thanks
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PS
(@steeleyp_) reported
@drew2276 @SkyUK That doesn't look to be a satellite issue. Digital TV means perfect signal or no signal; there's no degradation like with analogue TV. And the score bar appears perfectly unaffected... which screams issue with the feed from the broadcaster.
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steve
(@sgt1816) reported
@A25046279 @Chris_j_gray1 @SkySports I’d say playing football instead of cheating is more impressive - the 1st goal v Belgium is a direct consequence of a Belgium defender complaining about the theatrics and being pulled out of position - he should have known better but was down to gamesmanship
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FPL Greenhorn
(@Grantmcclean82) reported
@SkySports when playing a replay of the @F1 @SkySportsF1 qualifying, it is a poor show to put an advert for the race WITH the results of the qualifying included in the advert... So ruined the qualifying completely for me. Thanks 👎 #ruined #SpoilerAlert #MoneyTalks
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Sean
(@Sean23125753) reported
@SkyHelpTeam morning guys, any news in the broadband outage in S Wales, particularly the NP24 area? Been out since 11pm last night. Need it back on for work Monday morning.
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Lindsey Austin
(@LindseyAustin64) reported
@TranmereCrohnie @SkyHelpTeam Seems like the whole of Bebington had the same issue, luckily got mine back on to see Kane’s goal
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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doh2360
(@doh2360) reported
@geraldinerennie @SkySports Literally only played 1 **** team. Guess who. 🏴
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BlackkMagik
(@blackkmagik_) reported
@SkySports Not bad for a full time Twitch streamer and part time F1 driver
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Deacon Sarah Gillard - Faulkner
(@DeaconGillard) reported
@SkyHelpTeam what update on the outage in Rugby? Currently 24hrs with no internet access! No update since 11am yesterday! #frustrated
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Holybarnikles
(@Joeat10ton) reported
@SkyHelpTeam Yeah I’m running out of data as I have to use it over the wifi because it’s down and been down since this morning
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Louise Gilbert
(@LouiseGilbert08) reported
@SkyHelpTeam is there an issue with Sky Broadband in the CF81/CF82 area please? Lots of posts and friends on Facebook saying they have no Internet, me being one of them! I've booked an engineer to call on Wednesday and it appears it could be an issue on your end and I can cancel.
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Ted
(@Anthony_1812) reported
@SkyHelpTeam broadband is down in the NP24/CF81 area know about 30/40 people having the same issue