Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 13: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (18%)
- TV (13%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Motherwell, Dartford, Harringay, Hamilton, City of London, West Malling, Wandsworth, Hounslow, Guildford, Brentford, Manchester, Lichfield, Glasgow, and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 minutes ago |
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Wi-fi | 22 minutes ago |
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Internet | 29 minutes ago |
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Wi-fi | 52 minutes ago |
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Internet | 2 hours ago |
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Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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нєανєηѕ αвσνє (@HeavensAbove7) reported@SkyHelpTeam Poor service should get the exposure it deserves and Sky mobile have not fixed a dead connection after over 3 weeks. Two "chats" at over an hour each with zero resolution.
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Nauman. 🧢🕊️ (@IAm_Abu_Bakr) reported@theMadridZone @SkySports I don’t think Real Madrid are still needed his service, if Perez wants a player no body on earth can compete with him.., it’s over between perez and vini
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Donegal Bhoy (@POSearcaigh) reported@SkySports has no issue doing business with him. Shameful.
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Sheedy’s V-Sign (@andylewis1878) reported@MediaSOI Manufacture a stupid thick ***** laugh and ponce a job with BBC/ITV/Skysports as an “expert analyst “
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Joanne 💙 (@NYCBabe) reported@SkyHelpTeam I have a moan about the VIP comps. I never receive any emails about whether I have won a competition, but then I’d receive something in the post when I do. I would like to know if I’m expecting anything. I just recently missed my postie at my door, but nothing left.
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sofi f. (@0478villa) reported@SkySports finally locking down the one defender who can actually keep up with son's runs
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Paul Griffin (@paulgriffin91) reported@eurofootcom @SkySports ******* terrible
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wavy (@wavygooner) reportedSkySports themselves counted the community shield as a major trophy for Pep lmaooooo wtf
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O-O-P (@okiTwits) reportedJose Mourinho has revealed he was offered the chance to succeed Sir Alex Ferguson at Manchester United in 2013, but turned it down because he had already given his word to Chelsea, according to @SkySports! Loyalty to Chelsea above everything else. Imagine how different Premier League history would look if Jose had taken that job instead of coming back home to Stamford Bridge.
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Ryan (@ryanos7229) reported@theMadridZone @SkySports This retard again who got it wrong last time too ?
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Nick (@Nick77615513) reported@SkySports Literally misses a penalty and let his country down. Warrior though lol
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AFCWisebizna (@Wisebizna) reported@FabrizioRonald0 @SkySports It was insane but poor Almunia
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Nam Phan (@Phantum707) reported@Zuffa_Boxing @SkySports @paramountplus So can a judge still score still score that non knock down 10-8 if they felt they it was still a dominant round?
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Chris Spence © (@spenner83) reported@SkyHelpTeam Sky Go on a Mac is totally crap. Constantly crashing.
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KingDrogba@ChelseaFC (@Nithinkottaram) reported@TheChelseaHubs @SkySports bro, dont post this kind of ****....Enzo is playing for chelsea and he will play under xabi......stop these nonsense
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JL (@j1992jkl) reported@UTD_Mavin @SkySports Try having sullivan then you'll know what bad ownership really is.
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Wes Bez (@WesBez) reported@SkySports & @NOW why am I paying £34.99 for your steam to look choppy. I have blazing fast fibre. It should be silky smooth. I don’t have this issue on any other platform. Signed up just to watch the rugby’s greatest rivalry.
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Jake Hollingsworth (@starboy7bukayo) reportedSky sports with some lazy *** reporting. Guy said I have no details and no other information but Real Madrid say he’s staying… well of course they are saying that u ****. Don’t get me wrong he probably will stay but cmon what a load of crap #arsenal #skysports
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Richard Hammer (@SirHammerLot25) reported@SkySportsNews No one gives a ****! Here @SkySportsNews goes again sucking off Spurs! Do tell us @SkySports who at Sky pushes their BIASED support on your channel for sours more than any other club? Producer? Directors? It’s PATHETIC
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Steven Patterson (@StevenPatt84209) reported@danawhite @paramountplus @SkySports Hey **** fix paramount still cant watch replays and you ****** us in Australia with disgusting quality ppv qnd fight nights. We pay a fortune for a ppv and the quality is pathetic. You are a cuny for ripping off Australian loyal fans. You dog ****
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***** (@Sambonufc) reported@SkySportsNews Hi @SkySports this bloke absolutely loves him self. You should be embarrassed having someone as bad as he is at his job reporting for you
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nope (@tcob1245) reported@Skyukhelphub @SkyUK And now the engineer is delayed. Awful company. Will see what the others are offering. Had enough.
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Timbo Black (@black13695888) reported@SkySportsBoxing @SkySports OH JUST ******* GET ON WITH IT!!!! ANNOUNCE THE ******* FIGHT AND PUT US ALL OUT OF OUR MISERY FOR **** SAKE🤬🤬
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J D (@DNOmassive) reported@SkyHelpTeam I want to give my 31 days notice to cancel my rolling TNT sports add-on without sitting on the phone for an hour please.
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Usmanshafty2 (@usmanshafty2) reported@Eldrizy @SkySports Hopefully he turns down the deal
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patriot (@scotpatriot7) reported@SkySportsGolf @SkySports why ******** are you wanking over Cameron young when he’s fighting JD to make the cut and not in contention ???? Worst fkn coverage from you clowns as usual
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Big Smiley 😁 (@Smi_le_ey) reported🚨 Chelsea have given Manchester City until 5pm on Friday to make an offer for Enzo Fernandez. Chelsea value the midfielder at £120M and do not intend to sell him if City fail to meet their demands. Fernandez has six years left on his Chelsea contract and previously worked with City boss Enzo Maresca. (Source: @SkySports @FabrizioRomano @Blue_Footy)
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flashesofsteel (@flashesofsteel) reported@danawhite @paramountplus @SkySports Good way to strain a muscle before a fight, stupid !!
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Forex_Fire_ (@forex_fire_) reported@NUFCNews24 He already sold lol thisbproves this page is full of **** its confirmed on skysports i bet this quickly gets deleted and replaced with the sold post you complete whopper
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SIUUU (@itwas_a_gudday) reported@theMadridZone @SkySports Real Madrid should do everything possible to tie him down, else they might regret it