Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (56%)
• Wi-fi (19%)
• TV (15%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Croydon, Dublin, Glasgow, Oxford, Bargoed, Ashford, London, Hammersmith, Kingston upon Hull, Bradford, Ilford, Brentford, Witney, Batley, and Ilkeston.

City	Problem Type	Report Time
Croydon	Internet	11 minutes ago
Croydon	Internet	19 minutes ago
Croydon	Internet	2 hours ago
Dublin	Internet	4 hours ago
Dublin	Total Blackout	4 hours ago
Croydon	Wi-fi	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jedi Dani 🐇 (@JediDanielle) reported 4 minutes ago

  @sainzastri What is the SkySports incident?

• 
  Absolute Chelsea (@AbsoluteChelsea) reported 4 minutes ago

  Tosin Adarabioyo is a doubt for the FA Cup final after picking up a hamstring injury in training. He has missed the last two training sessions due to the problem. He will have a late fitness test to determine his availability. [via @SkySports]

• 
  Jon Fernandes (@Mufc__Jon) reported 5 minutes ago

  @AFC_Gooner_Mark @l_muffy @SkySports Drive and let him sleep in the car then you ******* retard

• 
  liam asher (@liamlcfcasher1) reported 5 minutes ago

  @SkySportsBoxing @SkySports Not a smart idea. Hell lose bad and his career will be done i fear. He has a punches chance, his team really shouldn't risk his health based on him landing that shot

• 
  chrisblakey (@chrisblakey51) reported 5 minutes ago

  @SkySports I remember when saints were known as a nice family club. That rep seems to have exploded spectacularly this week. Spygate screw up, petulant ball boy and this fella with his binocular gesture AND his disrespect to Liam ayling have all taken the club down in flames 🔥 #saints #sfc

• 
  Derek Moore 💙 (@DegsyMoore) reported 8 minutes ago

  Any chance of a refund @SkySports ? I paid to watch football, not a **** show 💩 #LFC #liverpool

• 
  Jack Walsh aka Welsh Williams (@Bobthedog1967) reported 8 minutes ago

  @JoshCF_ I'm with @virginmedia and they've been excellent, said I "needed" to gey my bill down, they lowered it by £5.......but gave me @SkySports free for 2 years!!! Yes please!!!

• 
  SOL Season (@mrbreeny) reported 10 minutes ago

  @AFC_Gooner_Mark @SkySports GCSEs are literally worthless your kid might not see this for another 22 years. Poor example sir.

• 
  stephen hamer (@steviehamer) reported 13 minutes ago

  @Garymobarry @SkySports I’m a Boro fan and you might be right… but ****, how fragile Southampton fans will be if they get kicked out 🤪

• 
  Chris Brennan (@Brennan_Media97) reported 14 minutes ago

  @DelaneyPaul @SkyFootball @SkyUK It's pretty awful.

• 
  Andrea (@_Missus_k) reported 17 minutes ago

  @Izzywatsonwo @iRuntheshow1 @SkySports The problem appears to be that they DID do their job properly. Do you think if Motherwell had conceded a late penalty against Rangers instead of Celtic there would be the same mass hysteria? The answer is undoubtedly no.

• 
  Mark (@mark_sfc_) reported 18 minutes ago

  @Dabs06721990971 @SkySports Will never get tired of seeing Middlesbrough tears

• 
  Mark (@AFC_Gooner_Mark) reported 20 minutes ago

  @Deanstacey1 @JMoore_1996 @SkySports Still would have sold them, would have had the same issues getting home.

• 
  Andrea (@_Missus_k) reported 23 minutes ago

  @Izzywatsonwo @iRuntheshow1 @SkySports So what about all the decisions that have gone against Celtic? Awh yeah they don’t matter as don’t directly affect any other club. Celtic fans have been calling it out for years but were labelled paranoid or “always cheated, never defeated”.

• 
  Josh (C) (@CCFCJOSH05) reported 29 minutes ago

  @AFC_Gooner_Mark @SkySports I had GCSEs last year, did my science exam ran to the car for Sunderland away, we lost in the 121st minute and I got back down to do sport the next day. Don’t blame sky when you could have done both

• 
  Jamie fleig (@JamieFleig) reported 31 minutes ago

  @Swanborough888 @SkySports @dialm4merthyr Yeah all good points mate. Just as an outsider, it all looks terrible for the club. Rightly or wrongly

• 
  Kelly Baxter (@mean1kelly) reported 33 minutes ago

  @SkyUK pls can I have a number to put in a complaint

• 
  Al Varley aka Reg (@reganaldo97) reported 35 minutes ago

  @Scott_Pert @SkySports No way Macalister starts before Malacia let alone Bruno @SkySports charge an arm and a leg every month and what do we get in return **** like this and the overlap

• 
  lime (@limewaire) reported 37 minutes ago

  @SkySports Kris Boyd hasn’t a ******* clue. He’s spinning absolutely dug ****. Sort him out

• 
  Takticion (@Takticion) reported 40 minutes ago

  @AFC_Gooner_Mark @SkySports What a ******* idiot you are

• 
  Chris Jennings (@cjluck84) reported 41 minutes ago

  @SkyHelpTeam Hi, the Sky Q boxes aren't showing us subscribed channels. I've done a power cycle. Refreshed the viewing card. Checked for HD upgrade messages, and checked for account issues. Can you do a manual signal reset for us please?

• 
  Elliot Faggetter 🏁 (@MrEFaggetter) reported 42 minutes ago

  @SkyUK I used your web chat service today to request an engineer to visit to move the WiFi installation, that the engineer said he would do FOC if he had to come back... I was told it would be £60. This was then waived... I was promised a call from an engineer to confirm....

• 
  Carl Keeble (@CarlKeeble1984) reported 45 minutes ago

  @Jp283031 @SkySportsBoxing @SkySports He stood toe to toe the whole time and refused to go down, it’s a fast route to getting a Title again and he can Win it if he KOs Dubois and switches up and uses the jab more He dropped him twice at the start, hardly a Clown is he

• 
  JimtheSeal (@EastStandColony) reported 50 minutes ago

  @AFC_Gooner_Mark @SkySports GCSEs shouldn't never comes before football

• 
  mil (@milooooooosgm) reported 50 minutes ago

  @AFC_Gooner_Mark @SkySports Awful excuse

• 
  Heehaw (@Bagflea75) reported 51 minutes ago

  @iRuntheshow1 @SkySports I'm not usually a fan of cancel culture but on this occasion I have to agree. Sky have got their money's worth out of Boyd's belligerent nonsense but he's crossed a line now.

• 
  Sharon Noad (@shaz041181) reported 54 minutes ago

  @SkyUK @SkyHelpTeam My grandfather passed away in March. I asked to close his account—Sky transferred the contract into MY name without consent and now demands payment to cancel. 9 agents, 3+ hours, no resolution. Escalating to CISAS

• 
  Andrea Andrew #PUSB (@fruitbat_012001) reported 55 minutes ago

  @SkySports He is a prize *****! Horrible like Hirst at *******!

• 
  😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported 57 minutes ago

  @SkyHelpTeam rang and cancelled my netflixs in April, should be off May 22nd ring up today and it was never cancelled now have to pay till June 22nd! Can I have a email address for complaints please.

• 
  Sir Walter Really (He Can’t / Be Arsed) (@Albertprince75) reported 58 minutes ago

  @AFC_Gooner_Mark @SkySports Never heard of re-sits?