Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Ilford, Hackney, Dundee, Rowley Regis, Croydon, Leeds, Newham, Birmingham, Hammersmith, Taunton, Coventry, Glasgow, Rotherham, Oldbury and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Wi-fi | |
| Hackney |
Total Blackout | |
| Dundee |
Internet | |
| Rowley Regis |
Internet | |
| Croydon |
TV | |
| Leeds |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam Walton
(@SRWalton181) reported
@SkyHelpTeam hi, our broadband has been down for a couple of hours. I’ve tried all the self heal steps to no avail. Is there an issue in the penwortham/south ribble area or is it just our connection?
-
Richard Gear
(@prysds) reported
@SkySports too busy bumming Southampton off showing replays of that **** shot - they miss bamfords goal.
-
Travis Hodkinson
(@TravisHodkinso3) reported
@barbs33 @SkySports Just scroll down on the home page
-
Hannibal
(@Hanniba13263958) reported
@NeathBlue @SkySports This **** ain’t worth watching.
-
Nathan Spafford
(@NathanSpafford_) reported
@rossseddon @SkySports Ha well I'd rather support that than Sky tbf. Needs must tonight on Sky as the missus isn't back until 9 so I'll be watching on delay
-
Chelle
(@Blonde_Nutter) reported
@SkyHelpTeam Can you tell me why it takes ages to load recordings or a program to watch from recordings these days? Quite a few people reporting the same issue. Also says this service not available right now quire often.
-
C.B
(@thisonebitesya) reported
@SkyHelpTeam So after a few days of trying this is still an issue for me. Even @discoveryplusUK can’t help and have referred me back to Sky. Surely something can be done here???!!
-
Martin Dean
(@MartinDDean) reported
.@SkySports any chance you could turn up the crowd noise and turn down the commentator #leeds #ALAW
-
steve hobbs 💙
(@stevehobbs5) reported
@SkySports I wasn’t ready, who gives a ****. Refereeing standards are appalling @premierleague it’s not about you it’s about the game. What ******** have you got against @SouthamptonFC
-
Tim Weston 🏴🇬🇧
(@OneNonchalant) reported
@SkySportsPL @SkySports Crap defending
-
TheSouthamptonBoys
(@BoysSouthampton) reported
Nice fair panel sky. @SkySports load of **** as per #SaintsFC
-
Jack Connor
(@JCComms95) reported
@SkySportsPL @SkySports good finish but shocking defending, should never have got past the defender let alone the keeper.
-
Nik
(@nikojaan) reported
@SkyHelpTeam @shanwhitefield I’m Melton and had no internet all day. The said they can’t see an outage in the area! Said an engineer is booked but that could take up to 5 days as they’re not classing it as an outage
-
Anna Meletiou
(@annamel23) reported
@SkyHelpTeam why isn't the chat or mail working? My only option is to call and get charged for x number of minutes trying to resolve my issue or post a letter...
-
C.B
(@thisonebitesya) reported
@SkyHelpTeam PS technical team unable to resolve this issue either 🙄
-
Josh B
(@jkb114) reported
How is it that a speed test shows a good speed but in reality it's so slow. Regretting moving to @VodafoneUK for their broadband. Shocking service. Much better on @SkyUK which uses the same lines. Clearly some harsh traffic management policies.
-
Brian Griffin
(@brian_griffin00) reported
@SkySportsPL @SkySports Correct decision, but the fact it took more than ten seconds to overturn is laughable.. never mind a couple minutes.
-
OrganisedMessFC
(@BrutallyGooner) reported
@SkySports Damn - we are 11th coz of that strike Arteta man 😡😡😡 Get out
-
Tanya
(@obismonkey) reported
@SkyHelpTeam hi, just spoke to Dom in your Wales office, didn’t get the survey at end of call but wanted to say how helpful he was and it was a very pleasant customer service phone call! #compliment
-
Rossi
(@VRHutch46) reported
Dear @SkySports I'm so glad I pay you £50 a month, your coverage of the Norwich game is horrible! Your commentators don't know the players names
-
Darren Leppard
(@Darrenleppard) reported
@SkyHelpTeam hi guys, can you please tell me where to find my sky account number? I’m a new customer and it’s not in any emails and I’ve not received anything through the post.
-
48hrsFC
(@Ramsterdam13) reported
@DJBrightback @callumdcfc1 @SkySports Really couldn't give a ****, plastic fans opinions are completely irrelevant
-
Tony Quick ⚽️🏗
(@Ellandback1919) reported
@GEORGlNlO @SkySportsPL @SkySports Get a grip. Never a penalty in a million years. He kicked Laurente then dived on the floor Should have been booked.
-
D bates
(@Lipgloss7713) reported
@SkySportsPL @SkySports Please please get Andy Hinchcliff off commentary. He’s absolutely awful. Some of the things he says. TV muted
-
Stephen
(@s_t_boot) reported
@SkyHelpTeam Thanks, I’ve been on calls with Sky but nothing has improved, they said the issue was being passed to the networks team. Please can we get an ETA on when an investigation will be carried out? #MorleyBroadband
-
Chris Donaldson
(@trojan1963) reported
@SkySports Well that doesn’t help because he won more at chelsea. So maybe being more emotional here might be a good thing!!#COYS #notwhatiwanttohear
-
Richard Elkin
(@Willowrpe) reported
@SkyHelpTeam I have an engineer booked for a week on Monday, initially I thought it was the dish out of alignment but then it came back on, I fear it may be my box now since its over 10 years old its never given me any problem until now
-
Nik
(@nikojaan) reported
@SkyHelpTeam What we want is you to raise it as an outage in Melton Mowbray. I’ve already raised it and informed it was just my property which isn’t true. The engineer is due in up to 5 days!
-
K 💙
(@KatieSuze) reported
@laurenmorton9 @SkyHelpTeam I've got my broadband up and running but my landline is out. I don't have the best mobile signal strength here so it's really worrying. No use of landline since Sunday.
-
Nik
(@nikojaan) reported
@SkyHelpTeam Can’t you read. I’ve just confirmed I’m also in Melton Mowbray with no internet. It’s not a single case there are a number of people in the town with no internet? Would that not indicate an outage?