Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (59%)
- Wi-fi (19%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, Portsmouth, Ilkeston, London, Hackney, Enfield Town, Reading, Plymouth, Hammersmith, Islington, Stanmore, Manchester, Batley, Peterborough, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale
|
TV | 4 minutes ago |
|
Birmingham
|
Internet | 43 minutes ago |
|
Portsmouth
|
Internet | 1 hour ago |
|
Ilkeston
|
Internet | 4 hours ago |
|
London
|
Wi-fi | 6 hours ago |
|
Hackney
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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NH1000 💙 (@nickh1000) reported@SkyHelpTeam @NationalTheatre @NTLive - have had problems trying set up my ability to watch NT at Home content today. As my TV is older, I watch other streaming apps via my Sky Q box. It would be great if Sky could add the NT app alongside the usual streamers please!
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FenStars 🇳🇴 (@FenStars) reported@SkySports 54.5% of SkySports viewership have never kicked a ball in the air and it shows.
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Enzo Ferro (@EnzoFerro2023) reported@MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.
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Ian P Images (@IanP_Images) reported@MichelleBeckett @SkyUK @VodafoneUK I used the Lifeledger website to do this and it was so simple to do. I picked up a leaflet on it from the Registras office when I went to register the death. It's a brilliant service to contact all the utilities, financial services and pension providers.
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I'm Hopping Mad & I Want Something In The Middle (@WhyIOughtaXYZ) reported@SkySports @SkyCricket Feel like you are desperately trying to push "The Hundred" every year, even though every year most people can clearly see it's completely awful. It's not cricket, it's not entertainment, it's just shite. Marketing shite.
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Soccer Lies (@SoccerLies) reported@SkySports That’s the problem with the modern game. Embolo CLEARLY dived. He deserved his second yellow, even if it came about in a weird way. The only one genuinely at fault there was Breel Embolo, yet he defends him. That’s what’s wrong.
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You’re Just Listening 😀 (@ChatchoMan) reported@MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.
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Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported@MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...
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Teff (@Teff347645Teff) reported@NielssonRn @SkySports Don’t mind a dog ****
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RunningSloth (@Lescoleen67) reported@MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.
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F1fan 🦋🦋🦋🌸💔💗🧡 (@niccif1fan) reported@SkyUK the mobile mast has had a fault for over 6 months when are you going to fix it. I keep reporting it you know there is a fault not sure what i am paying for when i can only use wifi
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Tottenham_shirts (@ThfcTrheim) reported@SkySports Wtf does that matter. The rule is crystal clear so if 54% thinks that who cares. You should rather make a poll if Fifa is as corrupt as the pgmol. I’m praying for England to beat Argentina but good luck with the refs and VAR. They won’t be helping you this time.
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Fran 💚 (@bonnieofclyde) reported@MichelleBeckett @SkyUK @VodafoneUK When my grandad died, the council sent my Mum a bill as he hadn’t given notice to quit his OAP bungalow. Mum replied saying that as the contract was with him & not her, they should contact him at plot 25, Chelmsford Graveyard. She never heard anything after that.
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Bob (@ChrisJordan1002) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…
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tO (@OmalleyAFC) reported@B_JMills @F_Edits @SkySports I don’t expect the referee to stop play if he didn’t see the incident. However, I do expect VAR to intervene after the goal, especially when the players and staff were telling the referee what had happened.
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tO (@OmalleyAFC) reported@B_JMills @F_Edits @SkySports The absence of a signal from the chip is evidence, but it isn’t definitive proof that no contact occurred. VAR is supposed to consider all the available evidence, including the footage and the ball’s trajectory.
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sean rutherford (@sean68669568) reported@SkySports This World Cup has been the worst I’ve ever known for Officiating corruption specially for 1 particular team.ARGENTINA
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🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported@MichelleBeckett @SkyUK @VodafoneUK it's a thankless job, having to do it at such a tough time doesn't help. most people are very helpful thankfully. some however demand proof. I am sorry for your loss
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dissyteabag (@dissy_teabag) reported@MichelleBeckett @SkyUK @VodafoneUK I found the worst to deal with were tv licensing I was harassed for weeks after telling them dad died as they were adamant mum needed in for her care home which she didn’t
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Episode IV - living in the heart of the Matrix (@ourtone69) reported@MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man
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AUDREY ORPEAN HOSSAIN (@orpean6771) reported@Travis_fickle @Mcp19010 @SkySports Then why curse at people without knowing the context? *******.
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Philip Whitehurst (@Toffeewolfie) reported@Wigginme @SkySports @SkySportsNews Well..as you mention it..yes....but we were discussing saints... All clubs have bad days....as I should know with both my clubs ..
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UniversalWifeOfStrawberryBlossom (@WifeBlossom) reported@MichelleBeckett @SkyUK @VodafoneUK When my husband died I tried to speak to Three to cancel his mobile plan. They insisted they would only speak to the account holder. I told them I hoped they had a very good psychic medium on hand. I was also told by his car insurance co that they didn't consider me next of kin?!
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Free and Independent UK (@Alan_Snowley) reported@SkySports Wtf cares
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K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported@MichelleBeckett @SkyUK @VodafoneUK Not in the slightest bit surprised, Virgin are absolutely vile, I mean the ceo sued the nhs simply because he didn’t win a contract??? I will never use Virgin anything again! Sorry for your loss x
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LaPoI (@PLZ1924) reported@MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx
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sue leach (@LeachSie) reported@MichelleBeckett @SkyUK @VodafoneUK Hope you dont have mobile with them- when my late husband died we tried to cancel hus mobile account and get back the £50 credit i had put on account so he could ring people from hospice - they insisted on talking to account holder even after we sent screem shot death certificate
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Cosmo (@Cosmonaut_Hill) reported@MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service
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J. M. Rydningen (@jmrydningen) reported@swain_dog_ @F_Edits @SkySports It’s never a pen! Hence why it was ruled out! Regarding the cam/wire, the rules Are clear! The ball should’ve been stopped and dropped.
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VeloBet HorseRacing (@VeloBet_Horse) reported@SkySports proper racehorse problem. no point pretending to be serious when the room service is knocking mid-interview