Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (19%)
• TV (15%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Hengoed, Linlithgow, Oldbury, Hammersmith, Southwark, Glasgow, Croydon, Dublin, Oxford, Bargoed, Ashford, Kingston upon Hull, Bradford, and Ilford.

City	Problem Type	Report Time
London	Internet	5 minutes ago
London	Internet	20 minutes ago
Hengoed	Internet	1 hour ago
Linlithgow	Internet	2 hours ago
Oldbury	Internet	5 hours ago
Hammersmith	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CM 🍀 (@mcbhoy) reported 8 minutes ago

  Anyone else seeing the "never mind that, what about this' narrative? The unbalance is being driven by bigotry, by people who are given a platform by organisations such as @SkySports, @ClydeSSB. Get a grip, take the emotions out of it, grow up and be professional FFS.

• 
  JDexman (@JDexmanppd) reported 15 minutes ago

  WTF is this nonsense, @SkySports interviewing players during the game, stop it immediately.

• 
  SOL Season (@mrbreeny) reported 15 minutes ago

  @AFC_Gooner_Mark @SkySports GCSEs are literally worthless your kid might not see this for another 22 years. Poor example sir.

• 
  Deaje (@Deaje) reported 15 minutes ago

  @SkySportsBoxing @SkySports @BBBofCuk if this is the case, and you sanction this bout, make sure the doctor is paying attention to the damage and how that impede the fighter taking more blows. The public criticised the referee who was exemplary. Meanwhile the fighters corner and the doctor didn’t step up

• 
  Emma Stevens (@dilemma1979) reported 17 minutes ago

  @SkySportsPL @SkyFootball Sky is so poor. An interview during a game. Replays when game is happening. Poor service #skysports @DCMS and the premium they charge

• 
  William Mclaughlan (@william25028461) reported 18 minutes ago

  @ScottishFA @SkySports any comment on this will you ban boyd & robertson for tomorrow to show support to referees?

• 
  Chris Jennings (@cjluck84) reported 18 minutes ago

  @SkyHelpTeam Hi, the Sky Q boxes aren't showing us subscribed channels. I've done a power cycle. Refreshed the viewing card. Checked for HD upgrade messages, and checked for account issues. Can you do a manual signal reset for us please?

• 
  Mr.Nobody (@Don_rickz) reported 20 minutes ago

  @SkySportsPL @SkySports wtf mainoo doing there English media and FA are a joke

• 
  GoonerGray (@GBigDawg45) reported 22 minutes ago

  @SkySports Only does this **** because he knows camera on him

• 
  Kelly Baxter (@mean1kelly) reported 24 minutes ago

  @SkyUK pls can I have a number to put in a complaint

• 
  Jedi Dani 🐇 (@JediDanielle) reported 32 minutes ago

  @sainzastri What is the SkySports incident?

• 
  SONU SDIN (@sonew3199) reported 32 minutes ago

  @SkyUK @SkyHelpTeam I recently came to holiday and I want to freeze my account or cancel my account, because my housemates they don’t want sky Wi-Fi Broadband connection,

• 
  Derek Moore 💙 (@DegsyMoore) reported 33 minutes ago

  Any chance of a refund @SkySports ? I paid to watch football, not a **** show 💩 #LFC #liverpool

• 
  Johnny Storm (@humantorch1036) reported 34 minutes ago

  @SkyUK Is your broadband down? Can't get anything on tv or phone.

• 
  Sharon Noad (@shaz041181) reported 40 minutes ago

  @SkyUK @SkyHelpTeam My grandfather passed away in March. I asked to close his account—Sky transferred the contract into MY name without consent and now demands payment to cancel. 9 agents, 3+ hours, no resolution. Escalating to CISAS

• 
  Di Brown (@DLB2304) reported 42 minutes ago

  @AFC_Gooner_Mark @SkySports There’s some right ******* idiots on here. Your decision for your son so take no notice. Bloody TV changes at short notice are just crap and this one even more 😡

• 
  DJM (@BigDaveDrums) reported 46 minutes ago

  @chameleon7six2 @SkySports That’s awful too!!! Why don’t people understand that??

• 
  Eyesopen! (@Middleditch89) reported 50 minutes ago

  @SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible

• 
  John (@j199024) reported 50 minutes ago

  @AFC_Gooner_Mark @AllenWeso6 @SkySports I do understand mate because I've been there and it made me realise there is more to life especially when I look back and think I wished I could go back and not have worked that Sunday because I never got to create other memories. I wish your lad all the best with his GCSE's mate but there is always another day for GCSE's but there is only one day to create that memory you'll never forget and neither will your Lad.

• 
  London init geezer (@Miketyson2007) reported 50 minutes ago

  @AFC_Gooner_Mark @ColHal77 @SkySports So if travels the issue it’s nothing g to do with gcse

• 
  Darren C (@DazzaCumber) reported 53 minutes ago

  @RobGemmell1 @SkySports Sky never read the room

• 
  Jean Kerr. (@Jean_Kerr84) reported 54 minutes ago

  @HarbourLord @ScotlandSky @SkySports should sack Boyd for stirring up trouble against referees who are sent to the monitor to clearly see 👀 the foul!

• 
  liam asher (@liamlcfcasher1) reported 57 minutes ago

  @SkySportsBoxing @SkySports Not a smart idea. Hell lose bad and his career will be done i fear. He has a punches chance, his team really shouldn't risk his health based on him landing that shot

• 
  ✈️UK_Spotter ✈️ (@uk_spotter) reported 58 minutes ago

  @NickDougherty5 what on earth are you taking about - Jon Rahm number 2 in the world who plays on the LIV circus !!!! You are literally the worst commentator on Sky Sports - bring back Ewan Murray please 🙏 @SkySportsGolf @SkySports #hasbeen

• 
  M.B (@MoBoDrums) reported 58 minutes ago

  @SkySports employ this clown as the Celtic fan boy and as is much as part of the problem as anyone. He’s been extremely critical of Beaton in the past and here he is now like Heinrich Himmler pretending he knows nothing. The pricks prick

• 
  Saint Merce (@Charlie_Mercer_) reported 59 minutes ago

  @BoroHarris @SkySports Ha ha sorry Harris a lot of people support Saints. Boro is just a grim cesspit of a club. Never seen such bad losers from a club as Boro. Beaten by the better team, get over it !

• 
  alan costa (@alancostauk) reported 60 minutes ago

  @CandleTwins @OfficialPDC @SkySports They need him gone by the world championships as he is gonna be messing up so many names. He has trouble making English names understandable.

• 
  Cheds (@Cheds282519) reported 1 hour ago

  @iRuntheshow1 @SkySports The list is very long if you want to go down that road.. Suttons made a career out of winding up everybody including constant insinuating of refs cheating “penalty to rangers” isn’t as funny when you personalise the refs

• 
  K (@KIFFC1879) reported 1 hour ago

  @DeanBeaton6 @SkySports And who do you support mate?

• 
  PunterHRPGA (@PunterHRPGA) reported 1 hour ago

  @AFC_Gooner_Mark @SkySports What a terrible decision