Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (59%)
- Wi-fi (20%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hammersmith, London, Hackney, Normanton, Reading, Glasgow, Bristol, York, Addlestone, Oldham, Sheffield, Cambridge, Birmingham, Rotherham, and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Total Blackout | 2 hours ago |
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Internet | 3 hours ago |
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Internet | 3 hours ago |
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TV | 4 hours ago |
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Internet | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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sohel basravi (@BasraviSohel) reported@JHUGUESSS @_BeFootball @SkySports u r jst a kid dont how bad he plays
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FenStars π³π΄ (@FenStars) reported@SkySports 54.5% of SkySports viewership have never kicked a ball in the air and it shows.
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Tokyo Trader Legal and Investment (@offshorelegal99) reported@MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....
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Gerry Berry (@GerryBerry3000) reported@HatemMElgammal @SkySports Fck off idiot.
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Teff (@Teff347645Teff) reported@NielssonRn @SkySports Donβt mind a dog ****
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pete (@shade1964) reported@SkySports FIFA have seized the chance to try and **** over Englands chances they corrupt
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CJ01 (@Warwickshire01) reported@SkySports You think this is bad, wait until the premiership starts, this is just the begining.
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Wes Poole (@keane016) reportedThe irony after being on the phone to three people at @SkyHelpTeam (mobile) that the line is so bad they just hang up. Spoke to three people who eventually said I need to speak with another team. Fuming hahahhha
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DGH (@DavidHa28575667) reported@SkyFootball @SkySports If its struck the wire yes of course it should the game should be at least replayed so many bad decisions
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Dorastar1 (@Dorastar1) reported@MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.
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Evee Carr (@EveeCarr) reported@MichelleBeckett @SkyUK @VodafoneUK Been there. VM are bloody awful. Condolences for your loss.
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arron (@ArronScott75) reported@SkySports Infantino needs to **** right off. Corrupt ****.
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Brian Brian (@BrianBrian36008) reported@SkySports Just kill the room service And use the compound service Simple u people
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Ann (@annockh) reported@MichelleBeckett @SkyUK @VodafoneUK I had so much trouble with virgin when my mother died. I said I was ending the contract. 10 mins later they rang to offer her new channels free if she stayed. I replied β sheβs bloody dead and and God has sky in heaven.β They got the point! Iβd even emailed.
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yuvraj πͺπΈπ¦π· (@brookyarena) reported@cowcorner183 @SkySports also it is from sony, if you couldnt recognise the graphics lmao. retard.
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Adam Smith (@AdamSmithyyyyyy) reported@AdamTweddell00 @SkySports we were all surprised that Brazil couldn't choose a better taker and not surprised when his penalty was so ****
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LovelifeLoveLowe (@debbsno1) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.
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really.. who cares!! (@mugen112) reported@MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness
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Roxy (@roxycampbell) reported@MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss. The DVLA were terrible for me, they said that they could only refund mum's car tax from the date they received the form, not when it was dated. I had done it to the end of month, as they don't do partials, and lost an extra month because it that.
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Jacqueline Bolton (@JacquelineBolto) reported@MichelleBeckett @SkyUK @VodafoneUK Bless you. It's a vile task. British Gas were awful, his local council and careline were great. Much love xx
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Kamurii. (@kevkamuri) reported@SkySports Damn they won't be seeing the light of the day
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rowey_brolga (@Rowey_brolga) reported@MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again
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CJ ππ (@____CJ______) reported@MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!
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loxanna flame fairy (@laurenbunting3) reported@SkyUK @ParryGavin Our internet goes off constantly lately in Kirkby Liverpool L32 itβs Not good enough fix the issue
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Paul Bayliss (@PaulBayliss9) reported@MelissaReddy_ Indeed... Imagine if teams took personal responsibility for defeats, instead of blaming a bit of wire in the sky, and technology defects. 4 players around Bellingham, and they could not stop him. You lot @SkySports are part of the problem. Won fair & Square
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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Goaldata - Liverpool Zone (@LiverpoolZNE) reportedSpeaking to @SkySports, Rafael Benitez highlighted Andoni Iraola's advantage of knowing the Premier League and predicted strong fan support for his playing style at Liverpool: "It's (Liverpool) a massive club. But I think he has an advantage - he knows the league. That is not easy. At the beginning when we arrived to the Premier League, it was totally different. But he knows the league. The fans will be very supportive, for sure. The way that he wants to play, I think they like that. And I think he has great possibilities to do well."
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Paul Johnson (@15Luap09) reported@SkySports @FIFAcom couldn't run a bath without a mis-hap. Ref should have taken Quansah's name down as Balogun
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Ross (@RossUKRFC) reportedHey @SkyHelpTeam why are you asking me for a pin to watch a football match I'd been watching for 114 mins? Had to reset it because you never ask for a pin....
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πΌπππ’ ππ¬πππππ‘π‘ (@AdamTweddell00) reported@AdamSmithyyyyyy @SkySports Heβs some player like but my god is he **** at pensπ