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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hitchin, Glasgow, Southwark, Beckenham, Coulsdon, Chesterfield, Portsmouth, Cardiff, Enfield Town, Chatham, City of Westminster, Peterborough, and Bristol.

CityProblem TypeReport Time
Hammersmith Wi-fi 7 minutes ago
London Internet 6 hours ago
Hammersmith Internet 7 hours ago
Hitchin Wi-fi 8 hours ago
Glasgow Wi-fi 9 hours ago
Southwark Wi-fi 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • forex_fire_
    Forex_Fire_ (@forex_fire_) reported

    @NUFCNews24 He already sold lol thisbproves this page is full of **** its confirmed on skysports i bet this quickly gets deleted and replaced with the sold post you complete whopper

  • WesBez
    Wes Bez (@WesBez) reported

    @SkySports & @NOW why am I paying £34.99 for your steam to look choppy. I have blazing fast fibre. It should be silky smooth. I don’t have this issue on any other platform. Signed up just to watch the rugby’s greatest rivalry.

  • ryanos7229
    Ryan (@ryanos7229) reported

    @theMadridZone @SkySports This retard again who got it wrong last time too ?

  • Arbygh
    Arby (@Arbygh) reported

    @Emzz715 @SkySports Shut up with the rest of your glory hunting supporters. The food chain put in place by the red cartel is the reason why those greedy players all went to Manu. Stupid 🤡

  • NicoJohnson75
    Nico (@NicoJohnson75) reported

    @SkyHelpTeam I have given up on your AI online help system! No mobile signal in the BH19 area for weeks. Hundreds of residents complaining. Support worker here needing to make phone calls to keep clients safe, I cannot get through to you for any support! Help!

  • NYCBabe
    Joanne 💙 (@NYCBabe) reported

    @SkyHelpTeam I have a moan about the VIP comps. I never receive any emails about whether I have won a competition, but then I’d receive something in the post when I do. I would like to know if I’m expecting anything. I just recently missed my postie at my door, but nothing left.

  • tcob1245
    nope (@tcob1245) reported

    @Skyukhelphub @SkyUK Hi sky. My broadband has been terrible all week, and tonight nothing for hours. Ran all the stupid tests, they are a waste of time, and support have gone for evening. Great news everyone's land-lines will be running off this pathetic technology

  • harhdora
    Harhdora (@harhdora) reported

    @CFCedu_ @SkySports Carrick or no Carrick tell Alonzo to make ready our 6 point. As e say Carrick just hand am over to am . Make issue for no dy

  • usmanshafty2
    Usmanshafty2 (@usmanshafty2) reported

    @Eldrizy @SkySports Hopefully he turns down the deal

  • GoonerBen11
    AFCBen (@GoonerBen11) reported

    @SkySportsNews Old **** thinks we will listen to him over Ornstein your irrelevant and skysports is irrelevant

  • pardo2287
    Wilbur Kennedy (@pardo2287) reported

    @EmmMurray211 @SkyUK Same for a couple of hours today but no communication from the company. Very poor

  • neilTheMagpie
    neilB ⚫️⚪️⚫️⚪️ (@neilTheMagpie) reported

    @__Mark03__ I mean, who ******** is he? Where do @SkySports find these idiots??

  • GingerAfterDark
    Sophia 💛 (@GingerAfterDark) reported

    @SkySports More bench time than development at Newcastle. Does that really help him?

  • zapaz66
    zapaz (@zapaz66) reported

    @SkySportsPL Just pay the money we want and stop this relentless garbage. Skysports, supporting the greedy 6.

  • jayofficial84
    JAY (@jayofficial84) reported

    @theMadridZone @SkySports Why now wtf br give us genuine news

  • Phantum707
    Nam Phan (@Phantum707) reported

    @Zuffa_Boxing @SkySports @paramountplus So can a judge still score still score that non knock down 10-8 if they felt they it was still a dominant round?

  • Bermondseyharry
    Harry chapman (@Bermondseyharry) reported

    @SkySports any problems with sky+

  • MickeyDN7
    (tez7n2) (@MickeyDN7) reported

    WTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports

  • KDavo80
    KDavo80 (@KDavo80) reported

    @SkySports Seen all this before, buy, buy, buy and buy again, that will fix it all. Literally don’t get what Chelsea are doing or building. Just buy a stupid amount and hope the manager can make a functioning team?? Buy so others can’t get em and try win that way?

  • richmaz69
    Rich Marriott (@richmaz69) reported

    @SkyUK @SkyHelpTeam What an absolute disgrace of a company. Sold the dream of super fast broadband and ‘amazing’ tv streaming. 3 weeks of constant issues. 5 days without internet, 3 hours on the phone this morning only to be told you can’t provide an engineer until the 17 August

  • samCodeNg
    Sam { Web Developer } (@samCodeNg) reported

    @theMadridZone @SkySports One moment he’s expected to stay, the next he’s expected to leave.. this Madrid Zone doesn’t even help

  • iandutts
    Dutts (@iandutts) reported

    Anyone else having problems with Skysports+ ffs

  • VivaLREM
    Bret Clement (@VivaLREM) reported

    @SkySports Whose this idiot talking absolute waffle?

  • paulgriffin91
    Paul Griffin (@paulgriffin91) reported

    @eurofootcom @SkySports ******* terrible

  • Oakley1980
    Oakley 🃏 (@Oakley1980) reported

    @SkySports He will never give up… unless it’s a contract.

  • 0478villa
    sofi f. (@0478villa) reported

    @SkySports finally locking down the one defender who can actually keep up with son's runs

  • haywhyy09
    AFC_Haywhy09 (@haywhyy09) reported

    I really hope this new rule of giving a corner kick when a goalkeeper delays to kick the ball out won’t get scrapped out when Arsenal starts using it to score from corners. Because it will surely happen. Complaints will come, hatėrs like Carragher, Evra and Neville will sit down on Skysports to analyze how it’s wrong to give Arsenal a corner kick because a goalkeeper delayed to kick the ball out. Anyways, we are observing….

  • pokeleo2019
    Maximus ⚔️ (@pokeleo2019) reported

    @theMadridZone @SkySports Sky sports have taken it down

  • Holla_sunkanmi
    Azeez Lateef (@Holla_sunkanmi) reported

    @theMadridZone @SkySports Enough of this nonsense please. It's either the breaking news is for his renewal or his exit. Stop this stupid engagement farming.

  • IAm_Abu_Bakr
    Nauman. 🧢🕊️ (@IAm_Abu_Bakr) reported

    @theMadridZone @SkySports I don’t think Real Madrid are still needed his service, if Perez wants a player no body on earth can compete with him.., it’s over between perez and vini