1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Ilminster, Treorchy, London, Gamlingay, High Wycombe, Glasgow, Rotherham, Birmingham, Batley, Bexleyheath, Crawley, Greater London, Bromsgrove, Penzance, and Halifax.

CityProblem TypeReport Time
Ilminster Phone 10 minutes ago
Treorchy Internet 1 hour ago
London Internet 2 hours ago
Gamlingay Internet 2 hours ago
London Internet 2 hours ago
High Wycombe Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveHaleGK
    Steve Hale (@SteveHaleGK) reported

    @SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @SkyUK keep bothering to change my broadband maybe sort out your channels first like @SkySports plus channel. Why offer games on red button if matches just keep stop/starting. Very poor

  • Timibeebs
    Habibi (@Timibeebs) reported

    @SkySports Pogba was 89 and Lukaku was 75. Fix up.

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Welshade @SkyHelpTeam @SkySports Same here. 3 times ours jumped back. Continuously buffered/froze and then left with a blurry picture. Absolute shambles of a service

  • Adzzor
    Adam (@Adzzor) reported

    Skysports gone worse between transfer deadline and the saturday shows, gone miles down hill

  • silver93216
    jon smith (@silver93216) reported

    @charlieldrv @SkyHelpTeam Why do people subscribe to SS , it's awful 🤔

  • Jimmycn1
    Goodfella (@Jimmycn1) reported

    How ******** have @SkySports got the imbecile @Carra23 talking you cannot understand the Scouse Money for nothing eh J 🤔

  • raskinrangers72
    ScunneredBaw (@raskinrangers72) reported

    @GDenners89 @RangersFC @SkySports Away and support another team mate. What’s the point of even bothering if you’re this miserable

  • pmavgaz1
    pmavgaz (@pmavgaz1) reported

    @SkySports still nothing about alan knight?? I know why , its because its Portsmouth.. you hate championship teams , expecially Portsmouth!!! **** you !!

  • RamsFan666
    RamsFan (@RamsFan666) reported

    @charlieldrv @SkyHelpTeam Had the same with our full package, sky fibre coverage of Pompey vs Rams.. skipping back, slowing than dial-up internet. Would’ve been a better service if they’d just taken photos and faxed them to me.

  • MGilani57809
    M C Gilani (@MGilani57809) reported

    @SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!

  • lewishutchison1
    lewis (@lewishutchison1) reported

    @SkyHelpTeam Is anyone able to help change my phone number. Phone system getting stuck and cutting me off constantly. Trying to upgrade but I can’t.

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!

  • Earl_ThankGoD
    Get_Lost (@Earl_ThankGoD) reported

    @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said early for rogers like he will later flop or what, wake up from that stupid dream bro

  • paulmills_
    Paul (@paulmills_) reported

    @SkySportsNews @BenCipolla @SkyHelpTeam I would like to cancel my Sky Sports subscription.

  • SarahMcAdoo
    sarah (@SarahMcAdoo) reported

    Anyone else’s Sky stream not working?😤 #dcfc @SkySports

  • MadukaDukeChima
    Duke (@MadukaDukeChima) reported

    @SkySports You can't sell your crap news without United being involved. Manchester United living rent free in your head.

  • stephencross16
    stephen cross (@stephencross16) reported

    @AlfieHouseEcho This skysports feed is garbage

  • nick00teen
    Christine Holden (@nick00teen) reported

    Getting peed off getting a 'servers are busy' notice on Superleague Plus when I try to log in. It's one of the worst channels ever! Rugby league needs to be watched on terrestial TV or one of the many , many @SkySports channels . I am naffed off like everyone else #RugbyLeague

  • kieren_rees
    Kieren Rees (@kieren_rees) reported

    @wozza2484 @SkySports The buffering is crap always happens when the ball flies into the box.

  • jamescarey1967
    James (@jamescarey1967) reported

    @Ahcibay @SkySports @David_Ornstein Statistically you're correct, be honest, Man Utd, last 15 years, have the worst record ever of overpaying for players, & paying over inflated wages that make them impossible to sell. Really not happy with this transfer window, also glad we didn't get involved in the madness 🤷

  • __MCE___
    MCE (@__MCE___) reported

    **** you @SkySports for pushing a narrative to have Tzolis sent off. Wankers

  • KevinGreaves20
    Kevin Greaves (@KevinGreaves20) reported

    @sportbible @SkySports Thick as pig ****.

  • HeathAlliance
    Heath Alliance (@HeathAlliance) reported

    @SkySports the EFL Show is on and the first 10 minutes are spent talking about Barcola to Liverpool. Incredible. Awful. The arse-licking of the EPL is out of control.

  • mccanio
    colum mccann (@mccanio) reported

    The issue is these English companies will look after the English game as Scotland continues to get the crumbs from a product that it contributes millions to . A NATION OF EQUALS APPARENTLY @SkySports @talkSPORT

  • RichCounty27
    Rich Cocksedge (@RichCounty27) reported

    @charlieldrv @SkyHelpTeam Heard from a few friends who had Sky problems as we did.

  • Ola_Of_Utd
    Utd_OJ (@Ola_Of_Utd) reported

    They have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations

  • hornets_beds
    Bedfordshire Hornets (@hornets_beds) reported

    Watching this game is bad enough, without Sky+ buffering & crashing all the time @SkySports

  • uptherams72
    UptheRams (@uptherams72) reported

    @charlieldrv @SkyHelpTeam Not being funny mine half way through second half reverted to footage from the first half, around 58min went back to 35 min.. absolutely useless service

  • KeeganBig
    Frank Keegan (@KeeganBig) reported

    @efc_ty @SkySports I predicted he would say that.He said the same after the Arsenal game last season for which we subsequently received an apology. He is an idiot.