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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Aberdeen, Motherwell, Croydon, Walsall, Birmingham, Hammersmith, Stevenage, Ilford, Manchester, London, Dudley, City of London, Ilkeston, Cardiff, and Oxford.

CityProblem TypeReport Time
Aberdeen Phone 2 hours ago
Motherwell Wi-fi 6 hours ago
Croydon Internet 8 hours ago
Walsall Internet 8 hours ago
Birmingham Wi-fi 8 hours ago
Birmingham Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JuFitJuJu
    Julian (@JuFitJuJu) reported

    @SkyUK and still no signal on my wife’s new sky mobile phone…..just bounced around call centres…..can anyone help?

  • Krooshlash
    Tim McMahon (@Krooshlash) reported

    @SkySports What a stupid take. Momentum, form and experience all in City’s favour

  • ByromPb
    Paulie B (@ByromPb) reported

    @SkySports Sunderland is a way better team this season. It wasn't as if it was a shock. It's simple. If Spurs don't win another game, they are going down.

  • TimonSenn
    Timon (@TimonSenn) reported

    @SkySports Look at this ******* mutant, city fans are never beating the inbreeding allegations

  • KahuAraali
    Araali Kahu (@KahuAraali) reported

    @SkySports @Nabimara_Paul God help them that the same joke doesn’t turn around and City bottles

  • Otees13
    Mikel Supreme (@Otees13) reported

    @Chelsearory Twerking for city to beat you last week - stop this fake little gimmick @WeAreTheOverlap @SkySports if you’re going to go down the clueless demented children route - at least get actual fans

  • ImogenSolene
    imogen solene carrington (@ImogenSolene) reported

    @SkySports Media directing public opinion as usual. One Arsenal incident = massive headline. We know the game, but the real question is: Why do you hate Arsenal?

  • BenSolo05945228
    Ben Solomon (@BenSolo05945228) reported

    What’s happened to Dolby Atmos on @SkySports ME UHD…? Absolutely nothing coming through the rear channels yesterday or today. Please sort this out before the big game later. It’s absolutely killing the atmosphere. And @tntsports are absolutely killing your premium service 🙄

  • GunnerMiguel
    PR Jöurnalist (@GunnerMiguel) reported

    @SkySports @bikotiti Is this a serious sports channel? Wtf.

  • Backpacker59374
    Backpacker (@Backpacker59374) reported

    Oh my word can @SkySports get someone else on Ref Watch rather than ifs buts and maybe Dermot! Anyone with half a brain would tell you Gabriel should have been sent off for the Woolwich! It’s bad enough seeing VAR make a mistake but to then try and justify the unjustifiable is hard to take! Utter Nonsense! @premierleague nexus at it again!

  • Cfcjoeyyy
    joey (@Cfcjoeyyy) reported

    @Chels_HQ @SkySports Sick of this ****. If @todd_boehly is serious he will sack this guy and build with a proven manager. Howe and Iraiola are right there.

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this season, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • yapperfixations
    coco (@yapperfixations) reported

    i’m allowing this comparison but let’s be clear lewis would NEVER do a skysports documentary about this 😭😭😭

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @AlvarroE10 @SkySports I had trouble understanding that grammatical abomination off a sentence but I think I’ve got the general gist of it. Evidently you cared enough to reply to me. All the best 👍🏻

  • davidtaylor57
    david taylor (@davidtaylor57) reported

    @SkyHelpTeam Is there a problem with your email service AS I can’t access them !!!

  • WELSHDRAGON135
    MICHAEL (@WELSHDRAGON135) reported

    @PGMOL_FA why hasn't "var" got involved in the Gabriel/Haaland incident ? It WAS a headbutt by Gabriel & should've been a RED CARD . CORRUPTION & VERY DODGY DECISIONS BY REFS & VAR ARE RUINING THE GAME !!! @SkySports @premierleague

  • bbiancap_
    bibi³³ 🏎 (@bbiancap_) reported

    yeah WTF ??!! This is just the lowest of low any journalism can be!! As expected from skysports, why am I not surprised at all 💀

  • Srbirch69
    Simon Birch (@Srbirch69) reported

    @downhamdn @Pleyndamour Didn't even watch from the start such was my low expectations. Went for a walk & checked the score after 20mins so decided to give it a watch. We'd gone from a 6pt lead to a 6pt deficit by the time I'd got it on ****** Skysports+. Feared the worst so was a huge surprise

  • whatsbrewing555
    What's Brewing (@whatsbrewing555) reported

    @JohnHann04 @Chels_HQ @SkySports Rosenior's 4 months in and you're blaming Stewart and Winstanley, same guys who've been trying to reel in stability like the pros at Clearlake Outdoors.

  • GavYoung
    Gavin Young (@GavYoung) reported

    @zola_254 @SkySports never mentioned once by commentators, stone wall foul

  • HonestFrank
    Francis Keogh (@HonestFrank) reported

    @WeAreTheOverlap @SkySports @itvfootball I have mixed feelings about this Roy Keane actually wants to talk to me BUT the poor lad looks a bit stunned And it reminds me of when I was around the boy’s age and was similarly snubbed by Brian Clough (Keane’s mentor, funnily enough) at Wembley …

  • TkTk18tk1
    Tk (@TkTk18tk1) reported

    @ForFarkesSakeV2 @SkySports Never in my life have I replied to the question "who do you support?" And people think my reply of "united" is anything other than Manchester United! All other uniteds are just irrelevant!

  • FrancoZolaKing
    Dan E (@FrancoZolaKing) reported

    @Chels_HQ @SkySports **** off with this ‘we played well nonsense. United scored and sat deep knowing their defensive issues. Knew we’d struggle to score and hoped they’d catch us on the break.

  • Sunil__K
    Sunil (@Sunil__K) reported

    What's the ******* point of ex refs on commentary too? On skysports and TNT they all just talk a load of ****

  • chelssy506
    Chelssy506 (@chelssy506) reported

    @Chels_HQ @SkySports They are part of our biggest problem too, don’t scape goat them

  • mthomo83
    mthomo83 (@mthomo83) reported

    @UtdRobert This is whats wrong with football and @SkySports these days they are slowly losing their grip on football and its all about making people like this idiot famous

  • Cynthia55356270
    Cynthia (@Cynthia55356270) reported

    @silviorhodes @SkySports That would never happen, mid season yes but not now. It’s not the same yes it was possible but not anymore. History will be repeating itself

  • BhaMudryk
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BhaMudryk) reported

    @Chrismartin1984 @Chels_HQ @SkySports They don’t sign top experienced like Bastoni etc players because their value won’t go up. They’ll be here for 5 years but after the 5 years their value will go down compared to when they sign their 17 year olds from Brazil and Argentina, sign for 5mil value goes up at least 5x

  • JMlny27
    JM (@JMlny27) reported

    @SkySports Did he **** sky sports gave him it for their little gay interns

  • timeforbedfolks
    Fossey Bear (@timeforbedfolks) reported

    @bbqbobs These imbeciles wouldn't know a foul if you put it in a pot for them? They are redefining foul play yet they never played the game themselves! Brobery comes into the category of Skipp getting his head split open yet no one was sent off! They are a complete joke! @SkySports