Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 02/11/2026 15:05

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Orpington, London, Crawley, Derby, Milton Keynes, Creagorry, Harringay, Birmingham, Reading, Enfield Town, Keith, Doncaster, Bournemouth, Newham and Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomPudsey Internet
United KingdomOrpington Wi-fi
United KingdomLondon Internet
United KingdomCrawley TV
United KingdomDerby TV
United KingdomMilton Keynes Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • heartbeyonce Megan (@heartbeyonce) reported

    @SkyHelpTeam hi I have a problem with my bill and can’t ring because I’m at work . Can I DM you about this ?

  • Claire_L_Trott Claire Trott (@Claire_L_Trott) reported

    @SkyHelpTeam Hi, are you having issues in the Ipswich Area, I have no internet but your tests indicate it is all OK

  • MelissaBolger Melissa Bolger (@MelissaBolger) reported

    @SkyHelpTeam We are experiencing no broadband/ internet in my area due to a person crashing into the broadband box - do you know when this issue is going to be fixed?

  • kopitesmudger andrew smith (@kopitesmudger) reported

    @SkyHelpTeam Sky q. I took a video of you want me to pm it to show how bad it was

  • joannevickers Joanne Vickers 💙🎓 (@joannevickers) reported

    @SkyHelpTeam I’m just going to cancel it thanks. Your increase is absolutely ridiculous

  • CollopyDuggan1 CraigCollopyDuggan (@CollopyDuggan1) reported

    @Carra23 Let’s do it again “Save our game” @SkySports @UEFA are just terrified of the billions they’d lose if the super league went ahead They couldn’t give a flying **** about “our game” or the fans, they had their puppets begging to thousands of fans to protest they were that scared

  • Liverbird6times *LFC6times (@Liverbird6times) reported

    @Seangbogreaves1 @SkySports About Liverpool you idiot.

  • SamboHUNG Sam (@SamboHUNG) reported

    @SkyHelpTeam Hello, we’ve had 3 visits already and all the engineer done was provide a new router which did not fix the problem at all. Can you assist in any way

  • zeynepnurkoclu Zeynep Nur Koçlu (@zeynepnurkoclu) reported

    @SkySports Israel's hatred falls on Palestine as a bomb. The deaths of mother, father and children do not end. Palestinians are tired and tired in tears. This is a crime against humanity. Every life is precious. Please hear the calls for help. #HopeToGaza

  • Summerw59886567 Summerwine (@Summerw59886567) reported

    @SkySports Not surprised, looked the only one likely to score in that match though. Liverpool were awful.

  • glensub13 glensub13 (@glensub13) reported

    @SkySportsPL @SkySports Utter crap

  • Its_Deenee love life💯 (@Its_Deenee) reported

    @SkySports But they never had issues with him when He said Black live matter..

  • Kafkasbusra29 Busra🇹🇷 (@Kafkasbusra29) reported

    @SkySports Israel's hatred falls on Palestine as a bomb. The deaths of mother, father and children do not end. Palestinians are tired and tired in tears. This is a crime against humanity. Every life is precious. Please hear the calls for help. #HopeToGaza

  • rakpradhan Rakesh Pradhan (@rakpradhan) reported

    @SkySports Boxing has always been about money - it’s a business and AJ and TF are businessmen . If it was about glory then they would have fought 2 years ago . The hype that this will generate will be levels never seen before and that’s the boxing business

  • DayStephen3 stephen day (@DayStephen3) reported

    @MatthewFarrug19 @SkySportsPL @SkySports He always gets away with off the ball fouls and dangerously backs into players and never gets booked for it

  • DavidSizzah David Sizzah Wasili (@DavidSizzah) reported

    @SkySports Bad luck to my blue team. You Will do better next time

  • CollopyDuggan1 CraigCollopyDuggan (@CollopyDuggan1) reported

    @Carra23 “Save our game” @SkySports @UEFA are just terrified of the billions they’d lose if the super league went ahead They couldn’t give a flying **** about “our game” or the fans, they had their puppets begging to thousands of fans to protest they were that scared

  • manxpie86 manxpie (@manxpie86) reported

    @SkySports Do they get drug tested in these micky mouse events? I think if you are charging for a "boxing" event the customer should know that it's legit

  • simoncp3 SB-NQY 🍷🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@simoncp3) reported

    @SkySports Total waste of time.. Easily the worst race on the calendar... *unless you’re super rich

  • MelissaBolger Melissa Bolger (@MelissaBolger) reported

    @SkyHelpTeam Yes the fault is listed - there is a known outage in the area since yesterday and was just looking for any time update as to when it will be fixed as I am currently having to hotspot my phone to work from home

  • HalfHarv Harvey (@HalfHarv) reported

    @SkyHelpTeam was advised the junction box into my house was old on 9th April. Chopped today for company to fit the door and now internet gone down- please help!

  • singapore_dave David Rowe (@singapore_dave) reported

    @youboyinblue @r_spkm @SkySports Jamie be honest with yourself. The other teams are terrible and wouldn’t survive in any decent league. That includes the Championship and probably league 1 aswell.

  • SamboHUNG Sam (@SamboHUNG) reported

    @SkyUK I have wifi and broadband through yourselves and the wifi is nothing short of shambolic. Totally unacceptable, signal drops and can connect my phone to the wifi without the broadband going slow or buffering. Terrible service.

  • El_Secr Secr (@El_Secr) reported

    @SkySports Why are the worry? Its just entertainment and isn't damaging to boxing. Boxing needs help. This doesnt change that. The UFC have shown that one overarching organisation is the best way. Boxing has been spoilt by too many belts and padded records.

  • El_Secr Secr (@El_Secr) reported

    @SkySports Why all the worry? Its just entertainment and isn't damaging to boxing. Boxing needs help anyway. This doesnt change that. The UFC have shown that one overarching organisation is the best way. Boxing has been spoilt by too many belts and padded records.

  • scott4_g Gary (@scott4_g) reported

    @SkySports Good!! Shut them all up and showed what a crap standard that football is!! Hope everyone shuts up trying to bull it up!!

  • Spenwah Spenvarrrrr (@Spenwah) reported

    @SkySports Terrible place to hold the fight.

  • Darren_Grant1 Unapologetic Unionist 🇬🇧 (@Darren_Grant1) reported

    @SkySports AJ has no problem taking the £ now then.. #hypocrite

  • GeorgeLFC1892 George* (@GeorgeLFC1892) reported

    @Carra23 If someone signs this petition, mean he's dumb. Makes no sense, ESL is as bad as UEFA, Skysports. You wana save our game, then fix yourself. Skysports put £15 charge to watch a game in a global pandemic Also You schedule games how You want, You don't give a **** about away fans.

  • BlueEyedGirl_xx Lisa (@BlueEyedGirl_xx) reported

    @SkyHelpTeam The protective covering has come off where you’ve drilled holes in the outside wall to feed wire inside from sky dish, it’s open to rain etc & potential damp issue inside. There’s no online help that I can see & I’m at work so can’t call up atm. Any alternative?