Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 5: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (20%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Newham, Waterlooville, Halifax, London, Cosham, Birmingham, Croydon, Hamilton, Southwark, Bromsgrove, Coventry, Carlisle, Wandsworth, Thetford, and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Wi-fi | 36 minutes ago |
|
Waterlooville
|
Internet | 1 hour ago |
|
Halifax
|
Internet | 2 hours ago |
|
London
|
Internet | 2 hours ago |
|
Cosham
|
Internet | 2 hours ago |
|
Birmingham
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Rochelle (@AnnRochelle8) reported@SkyHelpTeam heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.
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Tom41 (@tomscot41) reported@SheffieldUnited @SkySports Absolutely crap when I travel from London with no late trains home or early ones on Sunday
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VeloBet Pub (@RollettoNews) reported@TouchlineX @SkySports Another expensive defender who'll start brightly then fade into the background by October. Milan never learn.
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Double H (@grimupnorth__) reported@officialbantams @SkySports get to ****! Thursday night football is bullshit
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Paul (@PaulThomasp12) reported@SkySports why is that crap on sky sports+ rated than the us seniors open golf ?
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John Loudon (@Edinburghswans) reportedCan't believe #SkyHamilton are defending a definite #falsestart by @LewisHamilton. This is why we need to allow neutral commentators for @F1. @SkySports are just so awful if you are not #british, we deserve better
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Stephen Hambridge (@Just5teve) reportedAny chance u can sort wifi out been down for over 2 hours!!!!!! @SkyHelpTeam
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Chris Taps (@MrChrisTaps) reported@SkySports Yeah people don’t have jobs honest, ******’ idiot.
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Daniel (@dan_p_ofem) reported@SkySports Talent isn’t the issue 🏴
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George (@GP1867) reportedSomething needs to be done about this. Changing it to a Friday is bad, but just about acceptable. A THURSDAY? thats a complete joke and slap in the face to so many fans. **** you @skysports #swfc #bcafc
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Gary Walker (@G4ryGary) reported@SuperLeague @SkySports Awful kit clash… 🤦🏻
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Graeme Wilton (@GraemeWalton7) reported@SkySports @SkySportsRL Cas just look poor. Almost as bad as Huddersfield yesterday. Hopefully they will make a game of it second half. Can somebody remove Jon Wilkin from the stadium? He thinks he is controversial, but he is just boring 😴
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Shapter 💙 (@shapter1234) reported@SkySportsRL @SkySports will you please sort out your match production, when you have it on + the ref’s mic is too loud and you can’t hear the comms, these magic games you can’t hear the ref, poor as usual 🤯🤯🤯
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CB Photography (@PhotoCBradley) reported@SkyUK no broadband for a week an absolute joke!! The worst customer service ever
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Crob (@mcrossley62) reported@SWFCTrust Anyone subscribing to @SkySports and complaining about this is part of the problem. Can’t have it both ways.
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The Ordinary (@LordLewCan) reported@BenColeyGolf Ha. Was just thinking the very same and came on here to rant. It is unbelievably bad. Why are we watching no actual golf @SkySports? What am I paying for?
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TrueBlueInsight💙🇷🇴 (@tradu81) reported@Blue_Footy @SkySports You know whats incredible, how he gad never had an international call-up, at any level. @grok What can you tell us about Pep Chavarría. Why hasnt he had any interest from top clubs, why only 4 years of top flight experience, why Spain national side never call him up?
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Ann Rochelle (@AnnRochelle8) reported@SkyUK heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.
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Ninja Womble..☀🥁 🎸🎹♠️ (@WombleNinja) reported@AFCWimbledon Bollocks...thats two games I miss in the space of a week...**** you @SkySports
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Alec Depledge (@AlecDepledge) reported@SWFCTrust A bad decision on the part of @SkySports - no regard to the heroes who have helped to keep this club going in the last 12 months - what a shocker
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C² (@csquaredfc) reported@SkySports @Carra23 Saka has never done anything for England
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jj harbey bean (@Alonso743566891) reported@londonbluewatch @SkySports No he doesn’t !!!! He’s not stupid … and neither are we!
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Chris Culkin (@CulkinChris) reported@SkySports Utter bollocks, Sky have some stupid takes, this is probably up there
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Crumble 🏃♂️🚴 (@crumblex) reported@SkyUK my broadband and internet are not working I have followed the app walkthrough
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Deport 🏴 (@RaggySnackbar) reported@GaryMcIntyre11 @SkySports @SkyFootball Retard
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Helz 🫎 🍍 married - no Trump/ MAGA/ Elon fans pls (@Hel_TCW) reported@SkyHelpTeam hi, My neighbour has had her sky cable accidentally cut. She is elderly and needs help getting it fixed. Which number do we need to contact?
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ER but not the Queen (@iluvbatfink) reported@LadyJulieM @SkyHelpTeam Same. Apparently there's a problem with a mast in my area...been like it for weeks! 🙄
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🐸 (@landovsynk) reportedskysports and f1tv not showing the footage of oscar damage because it was himself who got that
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Ⓟⓗⓘⓛⓘⓟ Ⓦⓘⓛⓚⓘⓝⓢⓞⓝ ⚒⚒⚒⚒ (@BM06WHO) reported@SkySports @Carra23 What a Piss Poor Side...
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Jack 🏴 (@jackstringer19) reportedYou are the worst @SkySports