Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Glasgow, Poole, Hammersmith, Portsmouth, Blackburn, Muswell Hill, Tiverton, Hamilton, Edinburgh, Swansea, Hackney, Halifax, Birmingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Glasgow |
Internet | |
| London |
Internet | |
| Poole |
Internet | |
| Hammersmith |
Wi-fi | |
| Portsmouth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hindle
(@DarrenHindle1) reported
@EagleEyeready @SkySports Hanford plays through the middle as a striker rashford plays on the right or the left rashford has broken into a pl team and stayed there 1st try and performed relatively consistently since however the lad should be in the squad
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Belle
(@Aspen74) reported
@skyhelpteam hello, hoping you can help... I took out a different the ultimate TV contract 6 months in to my existing contract. I thought this would replace the previous one... Why am I not just paying that price for the remainder of the 18 months?
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Tracy Mullen
(@tracy_m21) reported
@SkyHelpTeam I can’t get on! How do I speak to someone now!!! This isn’t helpful just a stupid automated person wanting to know why I want to speak to someone and then not letting me I’m sorry I ever came to sky!! Can you ask someone to phone me within the next 30 mins please
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missd
(@miss_nic76) reported
@SkyHelpTeam I have no satellite signal at all, I have booked an engineer online but the first appointment isn’t until mid April! Will I be charged for sky while I have no signal?
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David Robinson
(@DavidRoboPT) reported
@SkyHelpTeam Yes says outage in area usually takes couple of hours been like that since 0556 this morning
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Yousaf Ahmad
(@YousafAhmad13) reported
@MicahRichards @SkySports @MicahRichards is a powerhouse, I think there would be more damage to the car.
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kevin jackson
(@kevinja76472524) reported
@SkySports Yes guys are you support and your information
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Victoria Wai 📷
(@Victoria__Wai) reported
@SkyHelpTeam I have never ever been signed to anything to do with Sky.... EVER!!!
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🅰🅳🅴🆈
(@SW6__1HS) reported
Imagine if any major media outlet were so passionate about the situations where Chelsea have been let down by VAR. Fed up with @btsportfootball & @SkySports going on and on and on when we get a decision we don’t deserve, but hardly anything is said the other way round.
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KonnosENT
(@FPSkonnos) reported
@bantammad95 @SkySports He literally has had no one else in his everton career other than cenk tosun who is ****, josh king who is **** and moise kean who he fell out with. 2 in 5 is ok, but it's not really anything special. He just takes up room for the plethora of talented english forwards.
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Francesca
(@Frances89102743) reported
@SkyUK our sky was supposed to be activated today. We have waited since December and now a customer rep is telling me that an engineer came today and we weren’t in. This is incorrect. We now have to wait until 19th May? This is appalling
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Bob ⚒
(@adiwhu) reported
@SkyHelpTeam Reset broadband router, all working fine. But box won't connect to it, reset the box from the mains. Still won't connect. All the money i oay for this and it is not working. Thanks.
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Scottie
(@Scottie01086502) reported
@SkyHelpTeam I have already emailed Sky via My Sky Account online earlier this evening and previously this week and last. All my problems are on the Sky Community forum posted under my username Blackie1892
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David Robinson
(@DavidRoboPT) reported
from
Rugby, England
@SkyHelpTeam Hi how do I report a fault with broadband done test connection says there is outage in area but been off all day now
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missd
(@miss_nic76) reported
@SkyHelpTeam I have no satellite signal at all, I have booked an engineer online but the fist appointment isn’t until mid April! Will I be charged for sky while I have no signal?
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delta
(@OMID58770915) reported
@SkyHelpTeam fix your internet man I pay £40 every month and u keep disconnecting and then connecting ur company is joke
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Chris
(@chbcfccoyb) reported
@insertalterego1 @SkySports They have been awful tonight 🙁
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Trish
(@Trodiej) reported
@SkyUK my internet isn't working & a reset does not help what is the contact phone number
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Mason Peddle
(@mason_peddle) reported
@SkySports Players can get injured in any game they play in you old nonse, **** up or piss off x
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Guile
(@EagleEyeready) reported
@SkySports Outclassed Rashford and broken his highest scoring tally within 1 season in the premier league. But let’s not mention that because he feeds kids.
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Duncan Briss
(@BrissDuncan) reported
@Toffee147 @SkySportsPL @SkySports I will promise never to criticise a game again mate , just paid 10 quid to watch the mighty tranmere on I follow , worst game ever !!
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KonnosENT
(@FPSkonnos) reported
@bantammad95 @SkySports The multiple champions league winning manager has no choice but to play him or play championship players like iwobi and king. It's more based on not making stupid decisions than actually rating this guy.
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David
(@wonkeysmoker) reported
@SkySports that's backwards. He has nothing to apologize for. A league team should never rest players for the benefit of the international team. What a stupid arse report.
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Francesca
(@Frances89102743) reported
@SkyHelpTeam our sky was supposed to be activated today. We have waited since December and now a customer rep is telling me that an engineer came today and we weren’t in. This is incorrect. We now have to wait until 19th May. How can we work from home?
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Ozzy
(@Ozzy6196) reported
Don Goodman just can’t help himself can he. #BIRREA @SkySports
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Chris Stables #CHANSIRIOUT
(@chris_stables) reported
Dear @SkySports I’ve just spent the last 2 hours watching Sheffield Wednesday v Huddersfield on the red button Could I please have those 2 hours back? 🥱🥱🥱 Kind Regards Disgruntled #swfc “customer”
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Guile
(@EagleEyeready) reported
@DarrenHindle1 @SkySports Who’s handford mate? And you can balance it out by saying Rashford players with the better quality of players and is provided with better service. But let’s not mention that because it doesn’t suit the narrative
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Ben jamino ©️™️
(@Ben80291791) reported
@SkySports can suck my big fat ****.. if that wasn't a foil on jukey.. the commentator that's said that can suck my fat c#ock and I bet his wife wishes he knew how to make her squirt.. with that I can also help the stupid ****
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Stu
(@StuPope07) reported
@WilliamJL_1990 @SkyUK @SkyHelpTeam I’ve got the same issue. Can you advise how to fix? It’s not the cable as I’ve tried 3 different ones. If I unplug the hdmi from the Q box, then replug, it will be fine until the box is put in standby and then repeats whe turned on.
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Dean Rowntree
(@DeanRowntree) reported
@SkyHelpTeam Hello, I have a problem with a new SIM on my account that has been activated with a PAC. It will not connect to the network in the new device. This SIM will connect to the network in another device.