Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Walthamstow, Sunderland, Birmingham, Normanton, Berwick-Upon-Tweed, London, Ilkeston, Dagenham, Cardiff, Derby, Manchester, Glasgow, Southwark, Plymouth, and Jarrow.

City	Problem Type	Report Time
Walthamstow	Internet	3 hours ago
Sunderland	Internet	5 hours ago
Birmingham	Internet	9 hours ago
Normanton	E-mail	10 hours ago
Berwick-Upon-Tweed	TV	10 hours ago
Birmingham	Total Blackout	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jb (@jb_muwonge) reported 4 minutes ago

  @SkySports @grok write ‘Never undermine a defending champion’ in 10 different languages. Luganda should be one of the ten

• 
  SaJosh (@fiyinjayy) reported 6 minutes ago

  @BBCNews Your publications now closely mirror the sun and skysports clickbaiting style. You used to be respected you pieces of ****. Absolute crap reporting. Where was this last year? **** off!!!!!

• 
  DUCE of Chelsea 💙 (@maziducehub) reported 10 minutes ago

  @theMadridZone @SkySports After the damage has been done

• 
  ً (@shafcfc_) reported 11 minutes ago

  BBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.

• 
  CricTrend (@CricTrend_CT) reported 11 minutes ago

  Not so long ago, Everyone was criticising jiohotstar scorecard comparing its graphics with SkySports scorecard !! Now Sky Sports has the worst in this category 🤦🏻 #ENGvNZ #Lords #Scorecard

• 
  MrFrye88 (@Mrfrye88) reported 11 minutes ago

  @hey_noble @theMadridZone @SkySports The minimum time had been played. What's the problem.

• 
  Erjan Giritlioglu (@Erjan_2010) reported 14 minutes ago

  @SkyUK so I’ve joined sky mobile my wife got mixed up with eSIM ? So I deleted mine and now no signal Can sky please help me reactivate sim as I can’t wait 2 days for a sim as need phone for work and no WiFi that’s strong enough

• 
  Gstanait98 (@gstanait98) reported 14 minutes ago

  @Jazman86 @HLTCO @AVFCMH Where did i say it was wtf? I just said people will get hold of **** like that and use it against him. He has rightly called people out who attack things he can’t change and makes public appearances on skysports etc. Pointless leaving **** that people can make a mountain of

• 
  WBorutoW🇱🇧 (@borutoaboveall) reported 16 minutes ago

  @totalBarca @SkySports @Soso9zb 70 million only wtf

• 
  NSG (@MUFCNG) reported 20 minutes ago

  @SkySports Dog **** player didn’t even see him on the pitch. Supposed to be the creator Havertz did more in 15 mins in his position.

• 
  Temphizy:) (@temphizyszn) reported 27 minutes ago

  All of a sudden this video is now available in my location. I do not care!!!!!! Get ******** out of here @SkySports

• 
  Sarah-Jane Lee (@Soodge) reported 28 minutes ago

  @SkyUK customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!

• 
  puro sazón (@spcghstt) reported 31 minutes ago

  @juvenewslive @SkySports wtf is their problem

• 
  viralmindblog (@viralmindblog) reported 35 minutes ago

  @SkySports Bad night, maybe. Bad player? Not even close. 😤 Wemby will be back stronger in Game 2.” 🏀🔥

• 
  Blame Shifter (@TheRealSouth25) reported 35 minutes ago

  @SkySports I never took him for a superstitious man.

• 
  James Beards (@james_bear97950) reported 36 minutes ago

  @SkyHelpTeam @UKRobBoxing I have sky contents insurance & the rubbish tech bundle the door bell is total junk sorry but your recent advert on TV needs calling out, the amount of problems I had, no signal they told me to move my router closer, it got worse, the delay is so bad I missed deliverys.

• 
  James Fretwell-Davison (@JFDPilot97q9) reported 37 minutes ago

  @SkySportsDarts Stuart Pyle is talking garbage and SkySports love of Luke Littler is getting very boring

• 
  Keith Tsang (@kidtsang) reported 40 minutes ago

  @Gareth_Hayward @SkySports I've had that issue too! It’s frustrating when the tech doesn’t cooperate, especially during live events. It seems like streaming platforms often struggle with user experience when demand spikes. Any updates on when it might be fixed?

• 
  ArseF1 (@F1Arsenil) reported 42 minutes ago

  @SkySports Nothing to say about his beloved Liverpool? Up there as one of the worst defending champions ever. Some 400m spent and losing 20 games (nearly the same number of clean sheets we had in the league alone) manager sacked…. Nah didn’t think so. Ageing squad, players leaving

• 
  marion boyle (@marsboyle) reported 45 minutes ago

  @SkyUK you now have no human help team🤬 I don't want to talk to a bot it doesn't work for what I want 🤬🤬

• 
  WajirsTweep (@WajirTweep) reported 46 minutes ago

  @SkySports Jammie Charagher doesn’t know one or two things about how to be the champions of England. He’s never won the league and it’s disingenuous to ask for his opinion on the champions.

• 
  Bren Connolly 🇺🇦 (@BlueBren) reported 46 minutes ago

  @PED7 Football is dull now, full stop. Teams are obsessed with not making a mistake and take so few risks, there’s no excitement. And finals are the worst of the lot. I’ve got SkySports and TNT, but if it wasn’t for my love of the Blues I probably wouldn’t watch the game at all.

• 
  BIG-CHALA 🌍 (@Domexchalaza20) reported 50 minutes ago

  @Spyeyesports1 @SkySports He should hang himself

• 
  NX Lucia 🌹 (@nx_Lucia) reported 51 minutes ago

  @totalBarca @SkySports Not to bad!

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gerontius1) reported 52 minutes ago

  I really wish @SkySports wouldn’t do their own replays/reviews of umpiring decisions after the batsman has declined to do so himself. What’s the point? It doesn’t help anyone. It’s all shoulda/woulda/coulda.

• 
  kkioto (@kioto_bss) reported 55 minutes ago

  @LalaOlaoluwami @totalBarca @SkySports No, it was cuz hes slow and wouldn't fit flicks system, flick rejected it

• 
  BIG-CHALA 🌍 (@Domexchalaza20) reported 56 minutes ago

  @King_George72 @SkySports Gabriel should hang himself

• 
  Graham Robinson (@Nolanhattrick) reported 57 minutes ago

  @SkySports you’re always giving the big ‘we are’ though you’ve had no Euro football. You’re good at skimming money so we can watch women’s sport - football, cricket, netball, boxing and any other crap you can. Really sorry for Arsenal fans. Shameful.

• 
  Margincalling (@Specialsits2) reported 1 hour ago

  @SkySports He should have known that by the end of extra time all those players listed would not be on the pitch. Poor planning.

• 
  Colin Wynter KC (@QcWynter) reported 1 hour ago

  @dollyscottage @SkyUK @SkyHelpTeam Yes. The charge presumably ran down the rod and into the ground. Problem was that just the other side of the wall, 9 inches away, sat a delicate piece of electronic equipment. My router.