Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 30: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Lewisham, Wisbech, Dublin, Swindon, Gillingham, Ross on Wye, Wandsworth, Glasgow, Plymouth, Guildford, Manchester, Royston, Blackburn, Birmingham, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham
|
Internet | 40 minutes ago |
|
Wisbech
|
TV | 41 minutes ago |
 Dublin
|
Internet | 1 hour ago |
|
Swindon
|
Wi-fi | 2 hours ago |
|
Gillingham
|
Total Blackout | 2 hours ago |
|
Ross on Wye
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dev⚡️ (@Dsgiddz) reported@SkyHelpTeam your broadband is down
-
Becky Downes (Dalby) (@beckydalby) reported@SkyHelpTeam The live chat is no use either. I have poor sky mobile reception and calling you is an issue. How can I speak to someone to help with my issues with the 2 accounts that have been set up.
-
Samantha Sendor (@samanthasendor) reported@Lou_906 @SkyHelpTeam Just lost a fair amount of work due to this outage in SW19 😭😩
-
Froggy (@Peacefroggie1) reported@SkyHelpTeam can you send me a direct link to get someone out to look at this? Cuase this website is sending me in circles and not working.
-
John O'Connor (@johntoc77) reported@SkyHelpTeam The issue is my connection dropping for c20 seconds which means I lose connection to work Teams calls at key times. Would be back by the time I can run a connection check. Been like this for weeks.
-
Colin Westbury (@Iilolil4) reported@SkySports And why not players think they have the god given right to charge n get in refs face and ****, so fair play to the ref
-
Carl Smith (@Charlo80) reported@SkySports Delighted. Ref was well in his right to do that. That's the problem with players now no respect for the ref. VAR is there to help them but he was 100% right. Why should he show players respect when they don't respect him. More refs like him would be great.
-
Stewart Ward (@Stew_Ward) reported from Scarborough, England@SamsungUK Hi I am trying to claim cashback for the two new phones we bought at xmas through @SkyHelpTeam i have submitted the forms then got a response saying i need to upload a reciept which i then had no response. I filled out a query with no response please can you help
-
chris kay (@whereskay) reported@SkySports Absolutely awful referee!!
-
John O'Connor (@johntoc77) reported@SkyHelpTeam I have done that, your CA advisor told me the only way to address was to pay an extra £5 per month to get guaranteed service through the house. I am already paying £90 per month for TV and Broadband, Im not paying more for a service I am already paying for.
-
Nick 🇬🇧 (@timeisart3) reported@JLC1499 @SkySports @GNev2 I think Carragher made the suggestion of an extended run for Henderson. I'm not saying its a bad idea, its just I don't think changing a keeper is first on the list of priorities at the back
-
Elliot Fan of Phil Foden (@mcfc172) reported@SkyHelpTeam I have rung someone but they were asking for an account name or something like that? I did get a new sky box a few years ago so could the issue be because my sky email is linked to my old sky box/account or something like that?
-
Winston **** (@WinstonWeed) reported@tomasgr71903406 @SkySports He didn't start any trouble- the player approached him. Heads didn't touch. Have you even watched the clip?
-
John O'Connor (@johntoc77) reported@SkyHelpTeam You don’t seem to understand what I am saying. This is saying there is no issue with Sky Broadband in my area, but I am having sustained, consistent issues with dropping Sky WiFi connection in my house, over a period of weeks.
-
sarah mcfadden (@Sarahsan5678) reported@NahianK @SkyUK Mine too (Merton area). Saying it’s fixed, but my internet is still down?!
-
Katie Must (@katiejayne28) reported@SkyHelpTeam There was an issue with every Internet provider in my area. Not sure what went wrong
-
paul (@londonlad316) reported@SkySports Sky causing trouble again , typical
-
Anthony (@anthonyredg) reported@SkyUK after spending over 50 mins on the phone to sort out broadband speed issue which is preventing us from even watching TV sometimes, and being told an OpenReach engineer would visit yesterday morning, I now get messages asking me to phone again to book a visit? #wasteoftime
-
Chris Banks (@ChrisBanks95) reported@SkyUK broadband in Wimbledon down since 10am... how am I meant to work from home with no internet? Sort it out. #sky #merton #wimbledon
-
Richie Fullerton (@Richie_F26) reported@SkySports The **** refs get on a regular basis and this is causing a big stir? Shocking!
-
paul (@londonlad316) reported@DanielNUFC85 @SkySports Sky just looking for trouble
-
sarah mcfadden (@Sarahsan5678) reported@Lou_906 @SkyHelpTeam We are still down (SW19)!
-
Jamie Gallagher (@JamieGa75035028) reported@MarkMoore_2 @User1Bobby @SkySports So we just brush aside the British murders of children where they actually deliberately target children or will we pretend that never happened to fit your narrative?
-
Becky Downes (Dalby) (@beckydalby) reported@SkyHelpTeam Tried the online chat and they are not technical help which is what I need. 10th call this morning and been on hold for 31 minutes.
-
Farook Naji (@farooknaji) reported@SkyHelpTeam is there an ETA for when the outage in Merton Park will be resolved?
-
Claire (@claire_a_bella_) reported@SkyUK terrible service. This week we’ve had nothing but issues with broadband, now I can’t watch anything through the SkyQ box. I can see TV guide and select programmes, then it goes black screen. Same with Netflix, YouTube etc. What the heck?!
-
Becky Downes (Dalby) (@beckydalby) reported@SkyHelpTeam 8 calls and all been disconnected is just not acceptable. Was on a call and on hold for. NEarly an HOUR! Why is it so difficult to get my issues resolved.
-
Jonny Harris (@JonnyTHarris) reported@SkyUK Any news on the wimbledon broadband outage?
-
SkyHeIpTeam (@SkyHelIpTeam) reported@tokuiwnl @SkyHelpTeam basically it’s meant to send internet signals through your electricity. the brand doesn’t matter it’s the same thing as always but depending on the product it has a certain capacity of how much internet signal amount it can send for example like a certain about of mbps, pt1
-
Dominic Watts #RejoinEUFB #RemainResistRejoin#FBPE (@WattsDominic) reported@SkyHelpTeam hi. I’m here in merton park and we have had a major outage since 10.09 . Unable to do my job now for nearly 2 hours any chance of an update on when this will be fixed..???