Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (17%)
- TV (13%)
- Phone (9%)
- Total Blackout (5%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Pudsey, Newham, Livingston, Hinckley, Birmingham, Glasgow, High Wycombe, Hamilton, Chesterfield, Hackney, Slough, Sheffield, Enfield Town, and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 hours ago |
|
London
|
Wi-fi | 2 hours ago |
|
Pudsey
|
Wi-fi | 3 hours ago |
|
Newham
|
Internet | 4 hours ago |
|
Livingston
|
Wi-fi | 4 hours ago |
|
Hinckley
|
Wi-fi | 5 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris McGivern (@Givy82) reported@cxdi55 @skytv @SkyHelpTeam I just got sky for £25 as a new customer as BT were charging me £53 a month
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Gary H (@gjh1970av) reported@TheClubLiveTw @SkySports We shall see , Unai couldn't help Sancho because he wasn't good enough, think Garnacho is good enough but it's whether he's motivated and wants it
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Mike Cook (@utarg) reported@virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....
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Dazzlar (@Happyowl365) reported@virginmedia are we going to be compensated for the skysports+ not working? I’ve paid for skysports to watch EFL games and it’s still not fixed not good service at all 😡😡😡
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Rob (@robhall372) reported@SkySports Biggest fraud in football in my opinion. He won't last a season. Players will want to leave. Never seen a city side so poor in defence and midfield. Harland had no service.
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Simon Rusbridge (@SimonRusbridge) reportedWhy does the @SkySports commentator sound like he’s speaking in yo a cup. This is terrible #bolton
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box cutter 🏆🏆🏆✖️8️⃣ (@Celtic2theCore7) reported@SkyHelpTeam how about trying to fix the broadband in knightswood area Glasgow slow for 4/5 days in and out connection was fine a week ago before you sent sky sales people round front doors
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FooFlouncers (@FeckOffFlouncer) reportedNice to see that I can’t watch the @CambridgeUtdFC opening game, which is clearly going well, as @SkySports streaming is buggered from minute one. Premium service my arse
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Joe (@plumbeing) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue for years was stuck on an old package that they didn’t offer anymore and the price would get increased every year it got to like £50 a month for just a 20mb line. They recently upgraded the internet in my block and now I pay less for much faster speeds
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Sebastian Kent (@Roy_Kent23) reported@SkySports Como trying the “we can fix him” bit with Delap, fair enough.
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Rachel Victoria Lee (@VLee2280) reported@SkyHelpTeam 5 phone calls and my bills are still wrong. Can anyone help or direct me to the complaints team please
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Everything is a lie (@GrahamBlundell2) reported@DANIELH6373 @davidhoyland @SkyHelpTeam It's been moved to TV and shows half way down, I know it stupid
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Chippy (@NiftyNick4) reported@cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards
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Chris Chambers (@ChrisChamb61755) reportedI can't watch. My internet is down since Thurs. Promised a new router yesterday, then today, nothing....£150 a month? Missed the Terriers today. You're a joke. @SkySports
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Paul Rowan (@RowanP_86) reported@SkySports So bad from the ref!! Should of stopped it way earlier he was just taking fat shots! 🥊
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5hadow_TV (@5hadowtv) reported@cxdi55 @skytv @SkyHelpTeam Switched to EE never looked back
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Peter William (@pwl1279) reported@cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.
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Ed (@Ed_Pritch91) reported@WeAreOpenreach @SkyHelpTeam are saying contact you, your saying context sky. They've sent me a router that doesn't work. Why is nothing straightforward.
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Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.
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MinistryOfMutter (@mutter57956) reported@SkySports After years of defending male-bodied fighters in the women’s category as “progress,” you’re now using an actual woman like Katie Taylor to sell the sport. The sudden interest in biological females is pure hypocrisy. Women’s boxing never needed men to be legitimate.
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Chris Clarke (@ChrisCl57553120) reportedWell done @SkySports 1st day of season and red button not working @SkySports
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ElliottSZN23 🏴🏳️🌈 (@ElliottSZN23) reportedWhy ******** do this commentary keep calling Randell 'Ran-Dell' shut up man #BRCMIL #SkySports
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JCnufc1892 (@toonxarmy1892) reported@TheAthleticFC Who’s this idiot? @GeorgeCaulkin @ChrisDHWaugh great excuse to cancel a subscription- skysports level of crap punditry.
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Jimmy Swanston (@jimswanstonlive) reported@EllisMartin @SkySports @virginmedia Funny enough it was working when I watched the EFL cup when Watford played so something wrong somewhere it annoyed me as I couldn't watch the Huddersfield game first game of the season it sucks
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Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay
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Matt Davis (@MatthewD199135) reported@cxdi55 @skytv @SkyHelpTeam I left sky broadband after 10 years because it was ****, went over to true speed and haven’t had an issue
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andy (@andy48217648149) reported@cxdi55 @skytv @SkyHelpTeam been with virgin since 07 new customers always get lower price, best to phone up near end of contract saying you are going to cancel they'll lower it abut, I've got gig line with them for 34
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RustyRover852 (@RustyRover852) reported@cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".
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LolaElise (@LoEl81) reportedTrying to watch the Cincinnati Open on @SkySports Problem is, you can’t see the ball half the time because of the colour of the courts.
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WhyAmIBored (@WhyAmIBored2) reported@cxdi55 @skytv @SkyHelpTeam everyone who complains about new customer pricing needs to have a good think every once in a while. it's an OFFER used to INCREASE customer numbers. same happens with many different services.