Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Harringay, Hackney, Oldham, Portsmouth, Huntingdon, Hounslow, Bristol, Dublin, Glasgow, Horsham, Southwark, Barnsley, Aberdeen and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Oldham |
TV | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@Andyshawton) reported
@SkySports Of course you can. Bloody idiot
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Phillie
(@Phillieeeee) reported
@SkySports Absolute horse ****.... World's gone mad
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MANNING
(@JackManningOF) reported
@SkyHelpTeam I can’t get through to them no one answers, how do I check how longs on my contract and how to cancel?
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Becka
(@beckaDing) reported
@SkyHelpTeam is your website down? Been trying allll morning and it just is not working
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springadorablereef
(@Reefyroostar) reported
@SkyHelpTeam been waiting a month for them to get back to me, this morning they sent an email saying they'd be in touch within the hour, that was over 4 hours ago. I'm a platinum VIP member,with Sky since it began, if you can't be bothered to help I'll just cancel my account, so sick of this
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Armed Forces Spurs Official Supporters Club
(@AF_Spurs_OSC) reported
@simoncgray @SkySports It's such a deliberate omission, given its location you can't help but feel that it's so disrespectful towards Spurs.
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ian thomas
(@ianthomasgk) reported
@SkySports If the petulant child would have stood up….. Who knows he might of actually stopped the opposition player taking the ball …. Or at worst got up and chased down to make a tackle …. But no, lay in the floor and have a tantrum instead!! Pathetic
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graham wilson
(@dankennik) reported
@19_6_7_3_8_4_1 @SkySports I bet your whole comment is 100% correct... Very soon, "white" will replace "****" as the expletive of choice.
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Hugo Zuckerdich
(@1974wastheyear) reported
@SkySports Poor Leeds. NoLillywhites. No whites marching in, Persil will no longer be able to offer whiter than white washes, The Ashes can no longer be a whitewash. I'd like to remove the term black and white photo as it implies the colour black is superior to white.
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Zoë Lee 💙
(@leezoe44) reported
@SkyHelpTeam 004959899477, 01215313175 these have been happening for weeks claim to be about my broadband being slow or for a sky delivery then gives me a parcel number that doesn’t exist I even had one woman get aggressive when I told her I would check with sky
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Diego James Syrat
(@JSyrat) reported
@Reddmanx @SkySports I think it's principal and how ridiculous to suggest changing a teams nickname for the reason of diversity. Nobody cared what they were called anyway. Its causing an issue where there wasn't one in the first place.
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Taranvir
(@TaranvirSS) reported
@19_6_7_3_8_4_1 @SkySports It’s like united being called the Red Devil’s we ain’t gonna change that because some people don’t like the colour red because of blood or some crap
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Cheryl Charlton
(@violetanddarcy) reported
@SkyHelpTeam It is Sky Q the issue is with
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Fred 🇬🇧
(@fred9968) reported
@showstooper736 @SkySports I can’t answer for what they did. And I don’t agree with anybody’taking the knee’ in sport. It’s purely farcical virtue signalling which is doing more harm than good. However I fail to see the link you’re making ??
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Bryan Crute
(@busterforever) reported
@Cullercoats11 @SkySports @btsport Did the same some time back. Wont make a difference but I felt better doing it. Like many I also told the poor lass on the phone why, dont thing she got it though.
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Amanda Hunt
(@AmandaH4111) reported
@Reefyroostar @SkyHelpTeam I thought it was one of the clickbait when I saw a endorsement of Unihackspyyy, but I was down so bad I needed to get access to my account so I reached them and to my surprise they helped me regain access without stress
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Ibrahim Kamal
(@ibrahimkamal_52) reported
@Reefyroostar @SkyHelpTeam I thought it was one of the clickbait when I saw a endorsement of Unihackspyyy, but I was down so bad I needed to get access to my account so I reached them and to my surprise they helped me regain access without stress
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Ned
(@Nedkentish) reported
@SkySports He won the ball- bruno went over like a sack of **** as usual
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𝐇𝐚𝐫𝐫𝐢𝐞𝐭𝐭 𝐂𝐫𝐨𝐜𝐤𝐞𝐫 👑
(@harriettcxo) reported
@SkyHelpTeam I’ve been having internet issues for nearly a year now. Today is just unbelievably bad 😤
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Harobed
(@dinnae_ken) reported
@OpenreachHelp Hi, last week Openreach were doing work in my street and since then, @SkyHelpTeam wifi has dropped in and out and can’t even get through a work zoom call without freezing dozens of times. How can I find out if it’s related to the work done? It never happened prior?
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techsolutions21uk
(@tsolutions21uk) reported
from
Wibsey, England
@SkyHelpTeam hi Sky, I am a new customer who can't get any on demand content including boxsets. Apparently its a known issue and I've been passed from pillar to post regarding the issue, it was logged multiple times but issue still present and on one is giving me any updates!
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Kris Johnson
(@kjohno10) reported
@OpenreachHelp Hi, you said you were going to fix our roads broadband yesterday (which has been out for 11 days now)…. But nobody arrived. Can you give an update please because my provider @SkyHelpTeam certainly aren’t capable. Thanks.
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Andy
(@AndyP1693) reported
@FMTeamGuide @johnym2121 @SkySports That’s for issues from years ago. Absolutely zero relevance to what we spend right now. We’ve been self sufficient for 4-5 years but I knows easier for rivals to scream ‘FFP, oil money cheats’ than to just accept we’re better than their club 👍🏻
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MR
(@marliamme) reported
@SkySports SkySports really gone down the pan hasn't it
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EnglishP4Tri0t
(@ETri0t) reported
@SkySports More baffling nonsense from the authoritarian clowns down under.
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Lauren Stevenson
(@laurenemma29) reported
@SkyUK Hi, our broadband went down last night and now our mobile phone network is down! Can someone please look into this ASAP!
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Rabbit45
(@Rabbit4516) reported
@SkySports Because all blacks is so different . Black good and white bad. Mental.
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Mike Mick Carr
(@mikecarr1888) reported
@SkySports So it’s ok to have All Blacks team but not an All Whites team……..why ******** are they bothered about this when it only refers to their kits nothing at all to do with skin colour!!
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Johnym2121
(@johnym2121) reported
@AndyP1693 @FMTeamGuide @SkySports Hang on… So we read your “facts” on Twitter and we’re supposed to believe them?
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Robbbbieeeee
(@robbbbieeeee) reported
@SkySports So let's get this right !!! Its OK to call yourselves all blacks but apparently not all whites ??? Nothing to do with diversity just the colour of the shirts . Wtf is it coming to