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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Worcester, Leiston, London, Dagenham, Bristol, Birmingham, Southwark, Swindon, Hackney, Cleckheaton, Shrewsbury, Hounslow, Hamilton, Hammersmith, and Manchester.

CityProblem TypeReport Time
Glasgow Internet 3 minutes ago
Worcester TV 37 minutes ago
Leiston Wi-fi 2 hours ago
London Internet 2 hours ago
London Internet 3 hours ago
Dagenham Wi-fi 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JustJamesOh
    James (@JustJamesOh) reported

    How this chaps getting so much airtime on TalkSport and SkySports, I’ll never know?!? It’s not entertaining and even worse, it’s just opening him up to so much attention and abuse!! It’s not healthy or funny and to be quite honest, it’s just cheap modern day bollocks.

  • KySmith12345
    Ky Smith (@KySmith12345) reported

    @SkyUK I’m majorly dissatisfied with the service sky is giving us! I went away last week and got no signal or 4/5g anywhere at all I was unable to contact anyone unless I connected to a local WiFi which was hard to find, it’s ridiculous how bad it is, what am I paying for?

  • JustICE_Fairn
    Justicenfairness💙 (@JustICE_Fairn) reported

    Chelsea got many cards because of biased and unfair profiling. Arsenal got no red card throughout the season because of bad and skewed officiating. English @PGMOL_FA has no integrity. The officials have brought the game into disrepute. @SkySportsPL @SkySports

  • technicslover
    Technicslover (@technicslover) reported

    @RAPAP2021 @SkyHelpTeam They're all as bad as each other as you'll soon find out.

  • Sebinho9
    Sebinho9 (@Sebinho9) reported

    Where is the “uninterrupted coverage” of the Champions @DavidJonesSky?! This is ridiculous. So poor. @SkySports

  • SouthEast_Spurs
    SouthEastSpurs (@SouthEast_Spurs) reported

    @SkyHelpTeam need help with your mobile please. I am not receiving OTP SMS messages from my employer working from home. Please DM asap I need this fixed this morning . Thanks

  • nolensflare
    nolensflare (@nolensflare) reported

    Arsenal trophy ceremony meant to be at 6:30pm but instead sky sports are too busy showing shite ads at 6:34pm. @SkySports can’t wait to cancel my subscription

  • dappergooner
    dappergooner (@dappergooner) reported

    @GoonerGirl1969 @SkySports @SkySportsPL pile of 💩 thank god I cancelled couple weeks back. Imagine showing losers not the champions. This is why I cancelled such poor coverage.

  • leonbarber4
    LEON BARBER (@leonbarber4) reported

    @mgsevs @SkySports That kind of thing never normally bothers me but it was blindingly obvious these times

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    I’ve just been informed by @skytv my bill is going up to £128. Don’t worry though, we can offer you a deal for £107. My reply. Put in my 31-day notice I’ll phone back in 31 days as a new customer using my middle name. This way I’ll only pay half the price. 19 years @SkyHelpTeam

  • notleksF1
    DeskJockey (@notleksF1) reported

    @SkySportsNews Still ******* obsessed, imagine what would have happened if the shoe was on the other foot, oh wait we know the answer. **** ALL @SkySports @SkyFootball bias as ****.

  • caroline_belle_
    Caroline Johnson (@caroline_belle_) reported

    @skysports @skytv I am cancelling my subscription tomorrow. Not renewing after this **** show today!! Where are the winners @Arsenal

  • BenWayland99
    Ben Wayland (@BenWayland99) reported

    @NOW @SkySports broadcasting been ******* awful today, football kept cutting out and now the F1. Love my nowtv subscription use it all the time but its getting frustrating #nowtv #skysports

  • theofficialsjw
    丂ア乇刀ᄃ乇 (@theofficialsjw) reported

    @SkySportsNews @SkySports WTF. I always though the ****** struggled with English let alone Spanish

  • SakaBigSack
    SakaOnHim (@SakaBigSack) reported

    @HandofArsenal Shame @SkySports are shite and we have to listen to the spurs manager talking crap .

  • JeffThomas19661
    Jeff Thomas @1966 (@JeffThomas19661) reported

    @skysports can we get of that **** team and get back to the Champions please #ARSENAL

  • BigYeti019
    A (@BigYeti019) reported

    why ******** is sky sports showing nothing about Arsenal???? ******* showing spurs nonstop but missing all of Arsenals title celebrations. IF THIS WAS CITY IT WOULD BE AIRED ALL NIGHT @SkySports wankers

  • Sheddyewere
    Blessed by God𓃵 (@Sheddyewere) reported

    Bro, those United legends don't like the club. How can a club legend constantly bring down the players and the club? They should all F. Off. I don't give a bloody damn about them tbh. They just spit trash on skysports.

  • prmikes
    Mike Sheppard (@prmikes) reported

    I enjoy the darts on @SkySports but the commentators are awful

  • fiyinjayy
    SaJosh (@fiyinjayy) reported

    @BBCNews Your publications now closely mirror the sun and skysports clickbaiting style. You used to be respected you pieces of ****. Absolute crap reporting. Where was this last year? **** off!!!!!

  • jsloam
    jonathan (@jsloam) reported

    @KildareGunner @yorkshiregunner @SkySports Terrible coverage

  • GoonerGom
    tommy heatly (@GoonerGom) reported

    @Orangeiceman10 **** sake now nuno, all the ******* stations…now we have to watch all this **** @SkySports ..WE WANT TO SEE TGE CHAMPIONS

  • Kev043
    Kevin Hawkes (@Kev043) reported

    @MatchroomPool It's actually $12 is it worth it? not really, the video bitrate is terrible, less and less tournaments on @SkySports but it's okay to have a million darts events, but they make loads more money. I've watched @MatchroomPool live events since 1994

  • mgsevs
    sevs66 (@mgsevs) reported

    @leonbarber4 @SkySports Mate, even Gary Neville was neutral and spoke well about us. God knows what this fools issue is, hopefully not on L1 co comms so won't have to hear any of his inane tripe again

  • Gingermonkey3
    Gingermonkey (@Gingermonkey3) reported

    @SkySports ******* looks likes he going to a wake

  • Max1886AFC
    Max - CHAMPIONS 🏆 (@Max1886AFC) reported

    I’d like a refund from my dodgy fire stick. Arsenal are about to be crowned champions and all your showing is Spurs & West Ham. **** off @SkySports

  • SeaJayOz
    SeaJay (@SeaJayOz) reported

    @GoonerGirl1969 @SkySports That post game shambles was pathetic. How could sky fumble something so bad? You literally had all the games to chose, so if you wanted to watch ******* spuds, you would’ve chose that game. Killed the vibe stone dead. Then had to watch ******* Sunderland/West Ham ****.

  • AlanTom86440190
    Alan Tomlinson (@AlanTom86440190) reported

    @SkySports No pgmol to help this time

  • GeorgeMadds
    George Maddocks (@GeorgeMadds) reported

    @TeelingGary @SkySports Look at Gerwyn Price as a good example. Boo’d out of most arenas not that long ago. Changed his attitude up and now has a good amount of support when on tour. I’m a fan of Littler just needs steer the confidence away from arrogance and crowds would react totally different

  • BradLFC1
    Brad (@BradLFC1) reported

    @GoonerGirl1969 @SkySports Because nobody gives a ****. Spurs are a bigger club anyways