Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 30: Problems at Sky
Sky is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Sheffield, Southend-on-Sea, London, Birmingham, Lymm, Hamilton, Dublin, Leeds, Glasgow, Oldbury, Newham, Manchester, Welling, Luton, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 28 minutes ago |
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Internet | 32 minutes ago |
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Internet | 36 minutes ago |
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TV | 48 minutes ago |
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Internet | 48 minutes ago |
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Internet | 56 minutes ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jonathan davies (@jonno108) reported@SkyHelpTeam I changed provider from Tesco mobile to sky mobile earlier this year the reception I receive is shocking around Worcester. Can barely make phone calls! Why is it so bad?
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John (@jhnstncpst) reported@SkySports Utter rubbish to become winner now just press a button garbage
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kcufti kcufti (@Kcuftiagain) reportedHey @SkySportsTennis @SkySports Why the idiot #jonathanoverend or ******* as the majority of the tennis world know him, on the #Norrie match at the #MadridOpen plus the useless slapper with him, talking bollox all over play. Coms free stream please. They ruin your coverage🤮
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Max (@M26XXJ) reportedSomeone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW
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walshcat 🦁 (@walshcat1) reportedJust had the misfortune to accidentally land on Saturday Social on @SkySports. Talking about exactly the same **** it talks about every week. How do they get away with it?
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Joe (@joe43932) reported@SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.
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Tits McGhee (@Karlski420) reported@jammierooroo @SkyUK Who even watches sky wtf get a fire stick
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jeaysejay (@jeayse_jay) reported@SkySports From 19 points down 🔥🔥
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Michael Wyles (@MJW_F1) reported@SkySports Having watched every race live since 1993, I have seen many changes & loved F1 even through the seasons that others said were boring I can honestly say so far this is the worst season I guess fans like myself don't matter anymore as it's apparently all about showbiz & influencers
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Loweski #⃣1⃣0⃣1⃣ (@d_lo101) reportedHey @SkyUK why is my sky q box showing a tv show on my “continue watching” when I have NEVER watched it nor do I ever intend to. Please allow the ability to remove shows from this list!!
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Peter Hubband (@PeterHubband) reported@BobsterDrumhead @SkySports Yellow was enough as there was a covering defender. Pope has been poor this season so Gyokeres was just being lazy as he has all season. Just get on with. You won. End of.
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@Lionessxxxx (@Lionessxxxx1969) reported@SkySports Yet another shot sky advert. How many times do you have to block, mute & say I don't like this advert before you stop bombarding me with SKY crap?
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Paul da Rita (@Paul_da_Rita) reported@martins_gerry I think @skysports need to get Dermot down to @Specsavers and quick!
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Jk (@JulieKay080619) reported@SkyUK I have spent 7 days trying to get a complaint resolved with sky to no avail, following over ten hours on their messaging chat and 3 hours on the phone, so no choice but to go formal and go to CICAS under consumer rights.
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Ste Wilko (@Wilko_666) reported@Oily60842708 @SkySports You think the issues were engine based?
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mp (@mattp68) reported@SkySports you are utter w@nkers Arsenal v Burnley Monday night You really don’t give a **** do you
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Smart (@SmartMetaX) reported@SkySports SGA in playoff mode is just silent destruction 😭🔥 no noise, just buckets and problems for defenders every possession 🏀🧊
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Wayne Ross (@rosseytheyid1) reported@AppleSupport hi ive forgptten my icloud login im now logged out ive contacted @SkyUK who say to contact you help would be appreciated thanks
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Eddy M (@eddyM2023) reported@SkySports Just look at the names.damn this is not Chelsea
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Hans (@hans20101970) reported@SkySportsPL Declan Rice was poor last few Games yet Skysports so-called padits can't stop mantra Rice the best player
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SweetDudeUK (@SweetDudeUK69) reported@SkySports No one cares about this crap
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Jon Braz (@JBAfc73) reported@Arsenal Absolute disgrace. @SkySports proving once again they don't give a **** about fans! Do us all a favour and get out of our sport!
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Smash (@Chrismartin1984) reported@Chels_HQ @SkySports Project is terrible and a complete joke. However this claim that they are some sort of feeder club is complete garbage there is no evidence of that
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Tam (@orangeblue1000) reportedGary Neville has become an awful co-commentator. He talks too much. He picks a position to take early on and then sticks to it no matter how the match changes. No fans actually enjoy his commentary. Get rid @SkySportsPL @SkySports. It’s actually jarring having to listen to him.
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Wavy (@wavygooner) reportedCould have praised Olise and compared him to any past or present wingers making waves but he had to jump on the Saka hate train and this is someone SkySports pay to analyse football nah **** that Pythagoras ****
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Liam (@liamhilldesign) reported@SkySports It is awful, even the drivers know it.
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jordy (@JordySpurs) reported@eurofootcom @SkySports You could see this coming a mile off over the last few seasons. Europa league winners smoked screened the real problems. The signs were there, incompetent stupid decision after decision. Wrong appointment after wrong appointment. Medical staff called out. Board deserves it.
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******** (@DickHea72876437) reported@_callumstone I will never understand why ANYONE takes any heed of ANYTHING that bore says. Absolutely the worst of a shabby bunch on @SkySports
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Leon 🇬🇧 (@salintasi) reported@CasualAcid59872 @jammierooroo @SkyUK get xevatv, solid dodgy stick service
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Plata O Plomo (@DejiCNO) reportedSkySports got what they wanted with that Noni post. Piss poor organisation