Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (17%)
- TV (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, London, Blackburn, Paignton, Hammersmith, Cardiff, Croydon, Bury, Liverpool, Liversedge, Derby, Burgess Hill, Bristol, Sunderland, and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 16 minutes ago |
|
London
|
Internet | 2 hours ago |
|
Blackburn
|
Internet | 2 hours ago |
|
Birmingham
|
Internet | 3 hours ago |
|
Birmingham
|
Internet | 4 hours ago |
|
Paignton
|
Wi-fi | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🅼🅸🅽🅶🅻🅴 (@Michael_LFC78) reported@SkySportsPL Shocking! This is why I’m not subscribing next season ! @SkySports is so bad now! Why would anyone care about these people or their opinion?
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Tony Robinson (@TonyRob70579912) reported@jammierooroo @SkyUK Why is anyone, of any age, paying in excess of £100 a month for a TV channel service? Completely nuts.
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Susan Warren (@SusanWa02526665) reported@jammierooroo @SkyUK When my mum was in a similar position (no sky ) but recently bereaved we told her to,say no to any calls for any services be it to change landline, energy provider etc. Shame you didn’t tell your mum the same as she would have just put the phone down. £110 a month? What for?
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Baby boomer, UK 🩵 (@BabyBoomerUK) reported@jammierooroo @SkyUK Had similar problem with my late mum - BGas doorstepped her & signed her up to a more expensive deal than she was getting. Had to intervene & used cooling off period. A bed salesman also took advantage sold her a bed she couldn't afford. Vile people. Never buy anything on phone!
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Michael Owen 🇫🇮 (@MoonTerrier) reported@richardajkeys Too much football on the tele now, people have got bored with it all. Skysports has been good in some ways but definitely bad in others
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Peter Hubband (@PeterHubband) reported@BobsterDrumhead @SkySports Yellow was enough as there was a covering defender. Pope has been poor this season so Gyokeres was just being lazy as he has all season. Just get on with. You won. End of.
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JustJ Parody account😉 (@imjustbeingmeJ) reported@jammierooroo @SkyUK £170????? Is she paying for her neighbours too? That's despicable. My MIL signed up for two @SunLife policies, has paid over £10k in, will get about £4k back. They won't listen to our argument about her dementia, won't pause the payments and if we cancel she'll lose it all..
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Demet 🇬🇧 (@demet_sulunbiye) reported@360red_ @SkyHelpTeam get xevatv, the solidest dodgy stick service in the uk
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Smart (@SmartMetaX) reported@SkySports SGA in playoff mode is just silent destruction 😭🔥 no noise, just buckets and problems for defenders every possession 🏀🧊
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Lynne Holding (@wonderfulziggy) reported@JAU_4 @jammierooroo @SkyUK Don’t get me started on Santander’s “bereavement service”!
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WS2G6 (@SH42211126) reported@demmylarde_ @SkySports Khusanov never made attempt to win the ball , he was nowhere near , officials been trash , red as it gets
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Susan Ann Day (@CatwomanDoris) reported@KevinSmith1389 @jammierooroo @SkyUK The last time I spoke to sales and customer services they certainly weren’t British.
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Scott ⚫️⚪️ (@LeDreamboat) reported@SkySports There was covering defender. The only people that think it’s a red, support arsenal. I hope to ******* god City win the title!
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Football Idolatry (@footballisugly) reported@HOWARD301483152 @AadamHaladh They're all in bondage to #football and they suffer from a dependency on tattooed morons to provide them with a temporary fix of fulfilment. As long as they rely on petulant prats to make them happy, then agents, players, and the broadcasting media will exploit them. #skysports
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Smash (@Chrismartin1984) reported@Chels_HQ @SkySports Project is terrible and a complete joke. However this claim that they are some sort of feeder club is complete garbage there is no evidence of that
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Bootsie🏆 (@BootsieBlanche) reported@jammierooroo @SkyUK Most phone companies have a lower rate by about a 1/3rd if someone is on a fixed income and even more discount is available if she has tv & phone w same provider. Also make official complaint so it's escalated to a manager and they should offer cash or credit as a sorry.
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Tam (@orangeblue1000) reportedGary Neville has become an awful co-commentator. He talks too much. He picks a position to take early on and then sticks to it no matter how the match changes. No fans actually enjoy his commentary. Get rid @SkySportsPL @SkySports. It’s actually jarring having to listen to him.
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Andy (@SepLad) reported@jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts
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userds5050 (@userds5050) reported@jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates calling. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them
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s (@sdm1508) reported@SkySports He's changing the narrative. If they don't win the league, it's because of bad decisions. Why don't the journalists and people in the press conference ask him about his thoughts on his player headbutting people.
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Mikel Supreme (@Otees13) reported@SkySports are utter *****. Biased agenda driven narratives against Arsenal. @GNev2 spewing his little narratives for the entire game - **** off. What are we paying for @Ofcom
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Levi Piggott (@levi_piggott) reported@robgibb01 @DeadlineDayLive @SkySports No, he's horrible. He will only set us up to win the championship because that's the only thing he can do, and when we get back to the prem, we'll be a disaster again
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jack walsh (@kcaj782) reported@SkyHelpTeam who can I speak to regarding the quality of my service? Horrendous buffering from my stream box when watching live sport
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Dan (@Toon_army1982) reported@CInvestUK @paulp_123 @SkySports Don’t be stupid he was always getting there before Gyokeres he had stopped running it’s a yellow very simple really if we are talking red then your CB shouldn’t have even been playing yesterday
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Joe (@joe43932) reported@SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.
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Neil 🏴 (@northenders1) reported@talkSPORT @SkySports @NOW Clown 🤡 gets nowt right ...as bad as merson
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MS (@my_cat_rocks) reported@jammierooroo @SkyUK I still came believe in these times, that you can sign up to these contracts and upgrades online or at a push of a button. When when you want to downgrade or cancel your contract, you need to speak to somebody. Rip off
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B G (@gillen_8) reported@SkySports The new era is shite. Get this battery shite to **** . We can watch formula E if we want to watch electric races
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Nothing to see here (@shanc73) reported@SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back
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Lisa (@loverlyliza) reported@jammierooroo @SkyUK There must be a 14 day cooling off period for her to cancel. Get her another provider. It’s pretty simple these days. Unacceptable. Poor lady. Appalling from Sky.