Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (16%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Reading, Birmingham, Croydon, Slough, Milton Keynes, Chichester, Darwen, City of London, Blackburn, Southwark, Brentford, West Bromwich, Renfrew, and Sheffield.

City	Problem Type	Report Time
London	Wi-fi	2 hours ago
London	Wi-fi	2 hours ago
Reading	Internet	2 hours ago
London	Wi-fi	3 hours ago
Birmingham	Wi-fi	3 hours ago
Croydon	Wi-fi	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@David64440867) reported 4 minutes ago

  @jammierooroo @SkyUK Isn't there a "cooling off" period to allow you to cancel?

• 
  Dave Roberts (@TheDudleyDave) reported 5 minutes ago

  Awful timing by @SkySports to go to an advert..surely you realise you should’ve waited until the end of SuperFranks monologue on the mic?..what if he dropped a bombshell at the end,or maybe a yes,I’m definitely here next season?..read the room eh?

• 
  Kevin whalen (@Kev_MCMLXX) reported 7 minutes ago

  @Nufc2Everything You’ll have to cancel your skysports subscription and watch something else.

• 
  Nörby ÁFC 🔴⚪ (@NorbyAFC) reported 8 minutes ago

  **** you @SkyFootball @SkySportsPL @SkySports Absolute cretins who do not give a blind **** about the fans going to these games. They're a cancer on our game and id love for them to be removed as broadcasters.

• 
  Daniel (@danbots247) reported 12 minutes ago

  @SkySports As a lifelong F1 fan I never used to miss a race and this season I haven’t watched a single lap.. Sky subscription - cancelled

• 
  Newton's Laws (@Newtons_Laws) reported 13 minutes ago

  Now @SkyUK is putting ads into live news in the @SkyNews app, we’re reviewing our need for a #Sky subscription at all. It’s become ridiculous when breaking news has an ad interrupt it. If I switch out to the home page & back again I’m forced to yet again watch a Maltesers ad. Enough is enough.

• 
  steveCOYS 💙🕺 (@harwood_steve) reported 15 minutes ago

  Fully expect Gallagher to come out with this crap on @SkySports ref watch!

• 
  kim jenkins (@CougarDychen) reported 18 minutes ago

  @SkyUK hi I have a problem with my sky glass channel 4 is not working at all not even showing up on the TV guide can you help

• 
  T (@R4GN4RSS0N) reported 22 minutes ago

  @Arsenal @premierleague ******* disgrace bowing down to the abysmal organisation which is @SkySports

• 
  walshcat 🦁 (@walshcat1) reported 23 minutes ago

  Just had the misfortune to accidentally land on Saturday Social on @SkySports. Talking about exactly the same **** it talks about every week. How do they get away with it?

• 
  ******** (@DickHea72876437) reported 25 minutes ago

  @_callumstone I will never understand why ANYONE takes any heed of ANYTHING that bore says. Absolutely the worst of a shabby bunch on @SkySports

• 
  Demet 🇬🇧 (@demet_sulunbiye) reported 31 minutes ago

  @360red_ @SkyHelpTeam get xevatv, the solidest dodgy stick service in the uk

• 
  cfcMode_v2.0 (@cfcMode_v2) reported 35 minutes ago

  @DavidHenigUK @SkySports I know many PL fans that also attend non-league too, like myself & frankly, it’s more enjoyable than paying extortionate prices to watch sideways & backwards Pep lite crap surrounded by tourists who spend much more to watch the game through their phones

• 
  Gazza (@kunsbannedhair) reported 35 minutes ago

  @liamgallagher lol who ******** listens to the "experts" on @SkySports anymore? It's usually some Norman with a jumper wrapped round his shoulders in loafers and no socks telling me where Pep Guardiola got it wrong...It has turned into drama school project TV.

• 
  (((Larterlia1957))) (@larterlia1957) reported 37 minutes ago

  @AlmostFamous349 @jammierooroo @SkyUK £42 isn’t too bad

• 
  The Blues Hub (@Theblueshub24) reported 38 minutes ago

  they never should have got to that position where he could leave." ~ @SkySports

• 
  Dan (@Toon_army1982) reported 44 minutes ago

  @CInvestUK @paulp_123 @SkySports Don’t be stupid he was always getting there before Gyokeres he had stopped running it’s a yellow very simple really if we are talking red then your CB shouldn’t have even been playing yesterday

• 
  Aman (@amanskhela) reported 45 minutes ago

  @Arsenal Honestly **** @SkySports at this point. Potential title decider on a work night is disgraceful.

• 
  Peter Elson (@PeterElson1983) reported 46 minutes ago

  I don’t have a horse in the race, but the bias of Sue Smith & Michael Dawson on Soccer Saturday is really ****. They shouldn’t be on these games. Wolves, and particularly West Ham, fans must be irritated. #wwfc #whufc #skysports

• 
  Yuv7 (@Yuv74) reported 47 minutes ago

  @SkySportsNews Can SkySports not take the opinion this completely delusional idiot, he comes with idiot verdict each single of time. Maybe he's paid just to cause controversies or a blind Arsenal fan..

• 
  Rollenstats (@rollenstats) reported 47 minutes ago

  @eurofootcom @SkySports 10 out for Spurs is brutal, but the market’s usually slow to price that in. Back the opposing DNB or lean Under 2.5 if the XI’s patched together.

• 
  B Sales (@bsales99) reported 48 minutes ago

  @premierleague Pathetic schedule changes. They don’t give a **** about the fans, throwing in Monday night football at the drop of a hat to appease the revenue failing @SkySports the sooner that organisation is bust and away from football the better. It’s an insult the way they do it. **** SkyTV

• 
  Wayne Ross (@rosseytheyid1) reported 48 minutes ago

  @AppleSupport hi ive forgptten my icloud login im now logged out ive contacted @SkyUK who say to contact you help would be appreciated thanks

• 
  cs1111 (@ccccc3ss) reported 49 minutes ago

  @Bryanmc67 @spfl @SkySports Never gonna bother appealing that

• 
  Headhunters13 (@mannbearpig13) reported 52 minutes ago

  @SkySportsNews @Mrjamieohara1 Why do @SkySports keep having this clown! Barely speak and worst husband and father around ask Danni!

• 
  John Doe (@SamTyler2612) reported 52 minutes ago

  Congratulations @SkySports for ruining the player presentations with your wittering panel repeating answers to repeated stupid questions. Thankfully back to the commentary team now. #Coventry #EFL #Champions

• 
  JWH CSLtd (@JWKH1985) reported 54 minutes ago

  @SkySports You mean the slow death...thank the stars for the historic GP recently

• 
  Paul Dakers (@realpauldakers) reported 59 minutes ago

  *******, i get a better reception on my phone than I do on the TV for #MLB @SkyUK are ******* useless! You should be giving me money instead of ******* charging me!!

• 
  Eghbali the **** (@JunaidNoor68760) reported 60 minutes ago

  @CFCPys STOP REPORTING THIS CRAP FROM SKYSPORTS!! kaveh knows absolutely fuckall

• 
  jack walsh (@kcaj782) reported 1 hour ago

  @SkyHelpTeam who can I speak to regarding the quality of my service? Horrendous buffering from my stream box when watching live sport