Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (18%)
• TV (13%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dartford, Halifax, Southwark, Edinburgh, Glasgow, Elgin, Wilmslow, Croydon, Manchester, Newcastle upon Tyne, Stonehouse, Greater London, Rochdale, Barnet, and Newham.

City	Problem Type	Report Time
Dartford	Wi-fi	43 minutes ago
Halifax	Wi-fi	1 hour ago
Southwark	Internet	2 hours ago
Edinburgh	Wi-fi	3 hours ago
Glasgow	Internet	4 hours ago
Elgin	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TOM25 (@TOM25px9) reported 1 minute ago

  @TonyMallon14 What is wrong with water charges ? The water board is struggling and there’s no magic money tree to fix it. People will play 30 quid a month for Netflix or Skysports but not water ?

• 
  Gareth (@vexred) reported 7 minutes ago

  @SkySports Can we get some professionals on your platform? We don't pay a premium to hear from these people. There is no issue with NUFC players being ignored by England managers...

• 
  JL (@j1992jkl) reported 8 minutes ago

  @UTD_Mavin @SkySports Try having sullivan then you'll know what bad ownership really is.

• 
  Paul Onky (@CGarboid) reported 12 minutes ago

  @SkySports your app on iOS is so poor. So many ads. So many accepting cookies and it all just looks a complete messs. Im used to BBC sports app and it’s so much user friendly. But I hate the BBC. Need to find a different sports app.

• 
  neilB ⚫️⚪️⚫️⚪️ (@neilTheMagpie) reported 13 minutes ago

  @__Mark03__ I mean, who ******** is he? Where do @SkySports find these idiots??

• 
  Chloe (@chloechristmas_) reported 13 minutes ago

  @NetflixUK @SkyUK We’re paying double on our Netflix. It won’t let me cancel / combine them into one through sky?

• 
  Bhishal7Specter (@SEVENByBhishal) reported 13 minutes ago

  Mohamed Salah is set to join Turkish side Trabzonspor on a free transfer after mutually agreeing to terminate his Liverpool contract a year early. (@SkySports)

• 
  patriot (@scotpatriot7) reported 13 minutes ago

  @SkySportsGolf @SkySports why ******** are you wanking over Cameron young when he’s fighting JD to make the cut and not in contention ???? Worst fkn coverage from you clowns as usual

• 
  RVW™® (@BlinkandBreathe) reported 14 minutes ago

  @FabrizioRomano But wait, didn't some Newcastle fans and their press and @SkySportsNews @SkySports say we had a 77M bid turned down? Yet here we're with a 75M bid accepted.

• 
  Joey /ˈdʒəʊi/ ⭐⭐ (@WhistlerzJoey) reported 16 minutes ago

  @SkySports Gianna can't ruin football and still expect support. This world cup has been the worst ever, followed by the one in Qatar.

• 
  Usmanshafty2 (@usmanshafty2) reported 19 minutes ago

  @Eldrizy @SkySports Hopefully he turns down the deal

• 
  Terry Davies (@TelDavies) reported 20 minutes ago

  Anyone got a direct email contact for complaints for #SKYUK 🙏 Another 95 minutes on a call without being resolved That's now 11 calls 🙈Today passed to 5 different individuals having to go through issues AGAIN without anything being resolved 😡😡

• 
  R Y A N 𓅪 (@rnossej) reported 22 minutes ago

  Season has barely begun and @SkySports already running out of things to show with 5 channels showing the same thing. Same terrible pundits too.

• 
  me (@ashby_tim) reported 26 minutes ago

  @neilTheMagpie @SkySports They make money off reaction, of course they're going to do it. And when Neil retweets it, they're making even more money. Best thing you can do is ignore it, don't give it any interaction. Because the more they get, the more they do it. And our fans are awful for getting upset

• 
  flashesofsteel (@flashesofsteel) reported 27 minutes ago

  @danawhite @paramountplus @SkySports Good way to strain a muscle before a fight, stupid !!

• 
  Timbo Black (@black13695888) reported 27 minutes ago

  @SkySportsBoxing @SkySports OH JUST ******* GET ON WITH IT!!!! ANNOUNCE THE ******* FIGHT AND PUT US ALL OUT OF OUR MISERY FOR **** SAKE🤬🤬

• 
  Shaun Blockley (@ShaunBlockley) reported 31 minutes ago

  Want to follow and would rather watch the One day cup then having all this Hundred stuff shoved in my face. @ECB_cricket @SkySports We want to see proper counties rather than this manufactured crap with fake IPL franchises!

• 
  Colin Gale AFC LD (@colingale) reported 35 minutes ago

  @LadDegsy @ScotlandSky I don't watch many of the games in the Scottish Premiership. @SkySports are covering the terrible twins, not Scottish Football.

• 
  TheLaw. (@akahmarkakah) reported 35 minutes ago

  @eurofootcom @SkySports Pato left foot was bad

• 
  Lee (@apple5iphone) reported 35 minutes ago

  @SkyUK another day still the same problems sort your mobile network out it’s diabolical

• 
  GrahamSaunders (@graham_105) reported 39 minutes ago

  @SkySports is absolutely pathetic.!!! Soccer Saturday on 4 channels yet we have to watch @SuperLeague matches on the “RED BUTTON” if you can even get a signal that is

• 
  Colin (@colin_gull) reported 42 minutes ago

  @BrightonBuzzz @SkySports 2/2 on the other hand an asset that could break down regularly and thus be of no use cant justify being held onto. The sad fine lines that the club has to deal with.

• 
  Sheedy’s V-Sign (@andylewis1878) reported 43 minutes ago

  @MediaSOI Manufacture a stupid thick ***** laugh and ponce a job with BBC/ITV/Skysports as an “expert analyst “

• 
  Ryan (@ryanos7229) reported 45 minutes ago

  @theMadridZone @SkySports This retard again who got it wrong last time too ?

• 
  louis (@LOUlSB2B) reported 48 minutes ago

  @SkyHelpTeam i’ve got a new iPhone and activated the eSim but when i’m trying to get my old number back it’s saying i’ve got 2 active SIMs? i’ve rang up customer service and they’ve told me to leave sky then rejoin and that will get rid of the old sim? why can’t you just do it?

• 
  Baalaji Ravichandran (@GoonerMadras) reported 49 minutes ago

  This is why no one takes skysports seriously Any problem, Any Club Insert - "They need a no.9"

• 
  Everton 12345 (@12345_everton) reported 49 minutes ago

  @neilTheMagpie @SkySports Laughed at Everton getting points deductions now suddenly it’s the big six. Didn’t give a crap when they thought the Saudi’s would buy them the league.

• 
  SIUUU (@itwas_a_gudday) reported 50 minutes ago

  @theMadridZone @SkySports Real Madrid should do everything possible to tie him down, else they might regret it

• 
  Oakley 🃏 (@Oakley1980) reported 51 minutes ago

  @SkySports He will never give up… unless it’s a contract.

• 
  as it is (@asitis4) reported 55 minutes ago

  A new season. Time for a fresh start. Instead @SkySports just as predictable and poor as ever. And Lee Hendrie’s commentary moronic , like always. #MANSHU