Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 03/17/2026 06:35

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Oldbury, Liverpool, Yeovil, London, Gateshead, Elland, Southwark, Fulham, Hammersmith, Romford, Northolt, Crewe, City of London, Glasgow and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomOldbury Wi-fi
United KingdomLiverpool Wi-fi
United KingdomYeovil Phone
United KingdomLondon Internet
United KingdomGateshead TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • wanner23 *WANNER* (@wanner23) reported

    @SkySports why don’t you give Morecambe FC some respect and give them the air time they need instead of regurgitating the same crap on a loop.

  • simpswino Ewan Simpson (@simpswino) reported

    Morecambe have just gone bust, literally no longer exist. People have just lost their livelihoods, their passion. And all @SkySports care about is Isak, a pre-season friendly that Liverpool have scored 3 in and people not buying dodgy fire sticks. **** them.

  • Lewis220191 Lewis (@Lewis220191) reported

    @SkyHelpTeam To top it off, I was bullied into signing up for a new phone—just to have something working for my business. This was never resolved properly. Just pushed into another sale.

  • gaz_moody13 loose cannon lemoo (@gaz_moody13) reported

    @SkySports i find it hard that you have not given the plight of Morecombe FC air time. Those of us supporting lower league clubs couldn’t give a flying **** about the £120 million here £70 million there!! Give your heads a wobble and report the wrongs of the owner and the @EFL

  • acailler Adam Cailler (@acailler) reported

    Hey @SkyHelpTeam @StreamOnU. Why has U&W HD gone from Sky Q? It's very much a first world problem, but it seems daft that all the other U& channels are HD apart from the most popular one. It's ruining #masterchefaustralia.

  • NUllah21 Nathan Ullah (@NUllah21) reported

    Might be sad counting but the #Morecambe potential extinction is 42 stories down on the Football side of the @SkySports app. If that doesnt show you everything thats wrong with the modern game atm, nothing will.

  • GiannisFri9533 fritz (@GiannisFri9533) reported

    @DeadlineDayLive @SkySports Bad bad

  • Tucks_Bath Rob (@Tucks_Bath) reported

    @SkyHelpTeam Hi, are there any known broadband issues in TN4 0 area please? Broadband up and down like a yoyo this afternoon. Ironically fibre connection due to be installs tomorrow. Cheers

  • Clair3Mari3 CLⱯIRE M WILLIAMSON (@Clair3Mari3) reported

    Girl what has happened to the customer service team @SkyHelpTeam. I’ve had to be passed around FIVE agents, and there’s no escalation process? I fear I’m sending a Letter Before Action because NO ONE CAN HELP ME.

  • davebutter davebutter (@davebutter) reported

    Morecambe on the brink about 12th story down on sky. Sheffield Wednesday shitshow doesn’t feature high either. Surprised the ***** haven’t got a countdown on like they did for bury. Rotten. #skysports

  • B0mberHarris Sir Arthur Travers (@B0mberHarris) reported

    @AgentScotland That voice! Sounds like a combination between laryngitis and sneezing powder. He should never have been hired: yet he's had a safe gig for over twenty years. @SkySports GET RID OF HIM! He ruins Scottish football as TV entertainment. Simply awful!

  • CitizenF__ Fred (@CitizenF__) reported

    @SkySports Jesus ******* Christ. Talk about scraping the very bottom of the barrel. Seriously what ******** has happened to Sky? It used to be a serious organisation.

  • ThatGuyWale_ Wale (wah_lay) (@ThatGuyWale_) reported

    @richardajkeys Talking about falling. I remember you was the face of SkySports, got sacked and now all you do is sit on Twitter are bad mouth Manchester United. You clearly don’t know much about football if you still believe we don’t have the money is the hold up.

  • Thomas_R1983 T. (@Thomas_R1983) reported

    @SkySports Wouldn't have this **** on my tv for free

  • AnnBuscema Ann Marie Buscema (@AnnBuscema) reported

    @SkySports Yet Sky News Removed Older Sports Presenters which was sickening over 22+ years a Sky Customer

  • KJL1911 Krn (@KJL1911) reported

    @SkySports who on earth is the women currently on Sports Desk? She's bloody awful.

  • kingralph087 Exceptonal Ralph🌻🌺 (@kingralph087) reported

    @DeadlineDayLive @SkySports You lie a lot and I hate your page for that ****, quote where skysport posted this news 😡

  • PureMenace7 Mr K (@PureMenace7) reported

    @DeadlineDayLive @SkySports Bro, is never going to leave at this rate 😭

  • bfm_86 barry (@bfm_86) reported

    Of all the awful things @SkySports have done to Scottish football TV coverage, bringing back Neil McCann is the worst.

  • W2Zero Walker (@W2Zero) reported

    @SkyHelpTeam Hey folks, I'm an existing customer. Ive had a look at the open reach website and it said I have part fiber available to my property. I checked your website since it's a provider and of course I'm a customer. It's not showing that as an available upgrade package. X

  • destinylovegod DESTINY ᜰ Ħ ᝰ(🌐,🌐) 💎 (@destinylovegod) reported

    @DeadlineDayLive @SkySports No edge? No clue? No more excuses. $xNPCS is here to feed you every signal you need. Stake. Hold. Win. CA: xNPCScK5Hs9ywamnLNsDcxGG9bP3CKaGjcP8xE5KGNy

  • ryanricardo76 Ryan Ricardo Dunkley (@ryanricardo76) reported

    @SkyHelpTeam your customer service is terrible

  • MaryAnnBeth1 Mary Ann Beth (@MaryAnnBeth1) reported

    @Clair3Mari3 @SkyHelpTeam FIX THIS @SkyHelpTeam

  • briantresp Brian Tresp (@briantresp) reported

    @Arsenalman2011 @SkySports Unsettled, lol. So now just expressing interest in a player is bad

  • GiannisFri9533 fritz (@GiannisFri9533) reported

    @DeadlineDayLive @SkySports Sooo bad

  • giframac Gillian McKinnon (@giframac) reported

    @SkyUK received a call from +33 670 57 83 46 today wanting help me with my slow sky internet speeds. I’m not with Sky. Please be aware!

  • GiannisFri9533 fritz (@GiannisFri9533) reported

    @DeadlineDayLive @SkySports So bad an

  • Lewis220191 Lewis (@Lewis220191) reported

    @SkyHelpTeam This is by far the most shocking customer service I’ve ever experienced. Thankfully, I’ve recorded my calls. I strongly urge others to avoid @SkyHelpTeam and Sky Mobile. They do not care about their customers. #SkyFail #MentalHealthMatters

  • fidgetsfive fidget (@fidgetsfive) reported

    @rwdettman @BoziTatarevic @leighdiffey I mean, those poor people watching Skysports deal with Danica.

  • Kev043 Kevin Hawkes (@Kev043) reported

    @MatchroomPool Why wasn't this broadcast on @SkySports matchroom? come on making us pay for another service, I used to be able to watch all the pool events on Sky Sports, live.