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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Glasgow, Northampton, Poplar, Skelmersdale, Hammersmith, Chesterfield, Batley, Liverpool, Hastings, Worcester, Leiston, Dagenham, Bristol, and Birmingham.

CityProblem TypeReport Time
London Internet 7 hours ago
Glasgow Internet 7 hours ago
Northampton TV 8 hours ago
Poplar Internet 8 hours ago
Skelmersdale Internet 9 hours ago
Hammersmith Wi-fi 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SJones13663
    Stevie J (@SJones13663) reported

    @gkmcfc @SkySports You will find it's the disrespectful crowds that are the issue the personal abuse at him and his family and childish immature behaviour from drunken idiots, grandparents parents etc Your family clearly didn't raise or advise you well or the crowds and personal abusers so stfu

  • Gingermonkey3
    Gingermonkey (@Gingermonkey3) reported

    @SkySports ******* looks likes he going to a wake

  • richiefit1
    RGLFITNESS1🏴󠁧󠁢󠁷󠁬󠁳󠁿𓅪 (@richiefit1) reported

    @QuantumFreak44 @gamray @SkySports need to learn this with the F1! Their coverage is bad enough but 2hrs before the actual race of waffle n BS!

  • _kellyUnited
    Football (@_kellyUnited) reported

    @damian_iwuoha @SkySports I don't know what you all think but £25M on him isn't a bad deal

  • therealbigjonno
    Jonno (@therealbigjonno) reported

    @SkySports That’ll go down well in Catalonia.

  • BenWayland99
    Ben Wayland (@BenWayland99) reported

    @NOW @SkySports broadcasting been ******* awful today, football kept cutting out and now the F1. Love my nowtv subscription use it all the time but its getting frustrating #nowtv #skysports

  • tonymasud
    Tony Masud / Uncle Montana (@tonymasud) reported

    @ChelseaShurrle Skysports ripping off South Stand comms? Damn, that’s embarrassing

  • OpiraTile
    ᑕ'ᘔᗩᖇO (@OpiraTile) reported

    @SkySports As a united fan I deeply feel bad for Arteta, he's been really consistent and down to earth. Great personality👌

  • kwaku_MB
    OWURA! (@kwaku_MB) reported

    @mrquamzzz They don’t have a larger platform than skysports or traditional news outlet that Traditional news outlets misinform everyday. What they say on their podcast won’t do any significant damage to anyone reputation. It won’t matter in the long run.

  • gilchristdm
    Don (@gilchristdm) reported

    @SkyHelpTeam Absolute disaster yesterday no sky no mobile signal from Tesco and could watch the football Everything down @SpursOfficial missed the game

  • ColinMi39098679
    Colin Mills (@ColinMi39098679) reported

    @Rossie444 @GoonerGirl1969 @SkySports **** club no one cares

  • _kellyUnited
    Football (@_kellyUnited) reported

    @damian_iwuoha @SkySports Honestly that's the real issue man

  • JasonJMA57
    JD (@JasonJMA57) reported

    @OnlyShadrack @N_Macca74 @SkySports Doesn't want to be at the club when all the titles are removed and the club sent down to the lower leagues

  • FareedSaumtally
    Fareed_s (@FareedSaumtally) reported

    @Khan_rule1 @GoonerGirl1969 @SkySports We are the Champions, No ******* time for LOSERS! Now Shut ******** up moron…

  • sgallagher123
    jemmy G (@sgallagher123) reported

    @maroonajambo @SkySports @spfl Ask your players when they were 1-0 up why they gave up, let you down and gave Celtic 3 goals and handed the league to them.All they needed was to hold on or even for a draw.But no, completely bottled it and destroyed their fans future. Why do they get paid if that’s what they do

  • SteveGrange77
    OriginalCrackfox (@SteveGrange77) reported

    @SkySportsPL @SkySports Awful coverage post match. Why didn't you show the Arsenal players celebrating with the fans at the final whistle? Why are we having to watch West Ham and Spurs interviews? I've always dismissed the "Sky hate Arsenal" conspiracies, not any more.

  • alfredb15
    Alfred Brailovski (@alfredb15) reported

    @SkySports For 114 minutes, after taking the lead, Arsenal did all they could to stink the joint with their garbage cowardly football, and then the football gods said, " That's enough with this **** and decided to dump on them....... Thank the gods for saving us....i would rather have Bournemouth represent me

  • BluesSW6
    Blues (@BluesSW6) reported

    @Advitiya2907 @Blue_Footy @SkySports I think all of those directors involvement in recruitment will be what ultimately prevents Alonso from delivering the success he’s capable of here. Hope to be proven wrong but i think they are that bad it’ll have monumentally cripple any potential we have

  • KevinD18002484
    Kevin Knows (@KevinD18002484) reported

    Well @SkySports yet again showing they don’t like Arsenal. All about their North West mates. This coverage has been disgraceful. Paying for this crap - no wonder people IPTV. #Arsenal #skysports @arsenal

  • egelmundus
    egelmundus (@egelmundus) reported

    @SkySportsF1 And here I thought this quote was about the Red Bull team performance. But hey, Sky would never abuse the chance to kick a non-British driver when he's down. Right, SkySports?

  • sporadictv
    Jim Parsons (@sporadictv) reported

    @SkySports Awful coverage of the City presentations. No audio from the Johnny Stones VT Commentators not knowing who the staff on camera were.

  • jsloam
    jonathan (@jsloam) reported

    @KildareGunner @yorkshiregunner @SkySports Terrible coverage

  • ralphmilne
    stan ogden (@ralphmilne) reported

    @BoboafcIsaacs @SkyFootball @SkySports This idiot had the last laugh after all

  • Max1886AFC
    Max - CHAMPIONS 🏆 (@Max1886AFC) reported

    I’d like a refund from my dodgy fire stick. Arsenal are about to be crowned champions and all your showing is Spurs & West Ham. **** off @SkySports

  • Karl_Dray
    Karl 💙❤️ (@Karl_Dray) reported

    @TouchlineX @SkySports Finding reasons for their poor performances? Typical Spurs

  • sloprobson
    Robbo (@sloprobson) reported

    @SkySports Our country is well known for bigging teenagers up so we can knock them down. I was a cocky prick in my late teens because t I didn't have to take the sh*t he takes just cos he has a talent and has worked his arse off. Cut the lad some slack ffs

  • MSP907
    Mitch Penney (@MSP907) reported

    @SkyHelpTeam Twice I've tried to cancel my account due to your price rises. Twice your systems have been "down". I have open complaints with zero callbacks. This isn't a coincidence - it's a pattern of making it deliberately difficult for customers to leave. Sort it out. #SkyTV

  • CFC_Rad
    Rad (@CFC_Rad) reported

    @TouchlineX @SkySports Imagine they find out that was the cause If I'm Kulusevski, Kudus, Solanke, Maddison, Richarlison, Simons I'm suing Terrible injuries that will have a massive impact on their careers and forced them to miss the world cup

  • prmikes
    Mike Sheppard (@prmikes) reported

    I enjoy the darts on @SkySports but the commentators are awful

  • Nolanhattrick
    Graham Robinson (@Nolanhattrick) reported

    @SkySports you’re always giving the big ‘we are’ though you’ve had no Euro football. You’re good at skimming money so we can watch women’s sport - football, cricket, netball, boxing and any other crap you can. Really sorry for Arsenal fans. Shameful.