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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 20% Wi-fi (20%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Halifax, Edinburgh, Weston-super-Mare, Leicester, Kingston upon Hull, Oldham, Corby, London, Hammersmith, Boston, Birmingham, Belfast, Normanton, Southwark, and Gravesend.

CityProblem TypeReport Time
Halifax Wi-fi 18 minutes ago
Edinburgh TV 43 minutes ago
Weston-super-Mare Wi-fi 57 minutes ago
Leicester Internet 1 hour ago
Kingston upon Hull TV 1 hour ago
Oldham Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NikiMessi1
    Niki Messi (@NikiMessi1) reported

    @Taylorleavitt02 @SkySports Algeria is not a weak Team wtf

  • PratyushP23
    Pratyush (@PratyushP23) reported

    Zee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.

  • TigerTowns88
    MDT (@TigerTowns88) reported

    @Pleyndamour @SkySportsRL @SkySports He wouldn't give a **** mate as he has no empathy for the paying public.

  • tuppers360
    Tuppers ๐Ÿธ (@tuppers360) reported

    25 years with @SkyUK and the reward for loyalty isโ€ฆ paying more than a brandโ€‘new customer. Cancelled. My wife can sign up cheaper. Brilliant system.

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"

  • jonwebsterreal
    Jonwebreal (@jonwebsterreal) reported

    @SkyHelpTeam somebody please contact me as a matter of urgency your mobile team is absolutely horrific and my issue has been going on for ages now! Iโ€™m sick to death of your agents blind transferring me and have already spent close to 10 hours on the phone to them

  • mckyau_steve
    Stevie Wonder (@mckyau_steve) reported

    @Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort

  • K4MRXN20
    Kakarot (@K4MRXN20) reported

    @bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?

  • BM06WHO
    โ“…โ“—โ“˜โ“›โ“˜โ“Ÿ โ“Œโ“˜โ“›โ“šโ“˜โ“โ“ขโ“žโ“ โš’โš’โš’โš’ (@BM06WHO) reported

    @SkySports @Carra23 What a Piss Poor Side...

  • BluenosedCOOP
    Gusty Spence (@BluenosedCOOP) reported

    @MaxHillicks1 @RangersFC @SkySports Stop acting like you're a rangers fan. You're a ******* piece of ****, Go find another club to kid on that you support.

  • d_ftbl
    ๐ŸงŠ๐Ÿ‡ช๐Ÿ‡จ๐Ÿ‡ต๐Ÿ‡น๐Ÿ‡จ๐Ÿ‡ฎ๐Ÿ‡ธ๐Ÿ‡ณ๐Ÿ‡จ๐Ÿ‡ป๐Ÿ‡ญ๐Ÿ‡ท~ (@d_ftbl) reported

    @CFCKhris I couldn't tell you tbh. But I'm damn sure its not what Skysports media manager class as a big game or not(they're all derbies anywayslmao)

  • girlieb71
    kaz (@girlieb71) reported

    @SkyHelpTeam I'm trying to buy a movie but my card details need updating but your site keeps saying it's a status 400 bad request

  • BIueCoOut
    #BluecoOut (@BIueCoOut) reported

    We're not even on the official skysports graphic too? Good lord, seems like no one gives a **** about that pathetic soulless private equity 'football club'

  • NaeBull
    NaeBull (@NaeBull) reported

    @ScotlandSky Dear @SkySports - Chris Sutton @chris_sutton73 is not a managerial expert but rather a pundit who had a very brief & unsuccessful stint as manager at Lincoln City for 51 matches where he won 14 games. He never managed again. You'd be better asking a manager in Tesco or Asda !!

  • nattasswfc
    Nathan Blood (@nattasswfc) reported

    @SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. Heโ€™s done an awful job.

  • SamBrow74823937
    Sam Brown ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@SamBrow74823937) reported

    @SkySports Yet again, infatuated with Utd because weโ€™re the biggest & greatest team in England. This would never have been said about any other club. Sky need Utd way more than Utd need Sky.

  • 1867Rus
    Rus ๐Ÿฆ‰ (@1867Rus) reported

    @SkyHelpTeam we seemingly have good broadband with you but our glass tv, and pucks seem to be buffering loads since our tv contract was paid off. Use the sky app but although 3 of our pucks show issues, sky determines our tvs are faulty?..

  • Ricky81D
    Ricky (@Ricky81D) reported

    @tonylon83 @SkyHelpTeam @skytv Honestly, all they have to do is put a phone number on the website, or better still give existing customers the deals new customers get, ยฃ149 a month existing, same deal as a new customer ยฃ49 for 24 months.

  • CryptoFrankkie
    Frank Chelsea (@CryptoFrankkie) reported

    @SkySports Damn a different take. If what they wanted was an additional CB it's interesting Maguire wasn't called. Maybe it was the reason he reacted when he usually called to the initial squad ๐Ÿค”

  • kanishk77233673
    lando&K (@kanishk77233673) reported

    @ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!

  • londonNY1980
    Frank (@londonNY1980) reported

    @SkySports ******* idiot

  • scott21282137
    scott (@scott21282137) reported

    @KaiMarley77 @talkSPORT @SkyUK Yepโ€ฆ but he didnโ€™t go around saying โ€œIโ€™m the greatest player ever โ€œโ€ฆ. Unlike that horrible **** Ronaldo

  • MaxHillicks1
    Max Hillicks (@MaxHillicks1) reported

    @RangersFC @SkySports 1-0 loss to start our season off cos you thought to hire a complete failure and ******* idiot well done rangers wankers

  • billythbook
    billythebookie2025 (@billythbook) reported

    @SkySports @Carra23 but hes never been a manager

  • dbkell
    Prof Doug Kell CBE #FBPE #FBPA๐Ÿ”ถ๐Ÿ‡ช๐Ÿ‡บ (@dbkell) reported

    @SkySports claims it is free to watch the cricket and I am logged in but their who shtick makes it impossible as they are only interested in forcing me to join the paid one. Which I shall NEVER do while Murdoch runs it. DISGUSTING.

  • PhotoCBradley
    CB Photography (@PhotoCBradley) reported

    @SkyUK no broadband for a week an absolute joke!! The worst customer service ever

  • Hel_TCW
    Helz ๐ŸซŽ ๐Ÿ married - no Trump/ MAGA/ Elon fans pls (@Hel_TCW) reported

    @SkyHelpTeam hi, My neighbour has had her sky cable accidentally cut. She is elderly and needs help getting it fixed. Which number do we need to contact?

  • fimiles24
    Fiona Miles (@fimiles24) reported

    @SkyHelpTeam anyone there to help with a technical issue?

  • KpaghMatth71367
    MATTโ™’ (@KpaghMatth71367) reported

    @SkySports Interesting call from Tuchel. Livramento and Chalobah are different profiles, but maybe England don't need a direct replacement. Perhaps Tuchel wanted defensive stability and versatility more than attacking flair.

  • hebineugetoutok
    uryongrenzirao (@hebineugetoutok) reported

    @ItsaboutGR1 @SkySports Does he even watch the races, or is he just too stupid to understand what's going on? Who was the better driver in Canada? Who scored pole position four times in a row? And now you're telling us that if Mercedes hadn't messed up George's car, he would've won that race?