Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Bristol, Ilkeston, Leeds, Glasgow, Birmingham, London, Batley, Manchester, Blackburn, Wokingham, Halifax, Hackney, Cardiff, Tower Hamlets and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Lymington |
Internet | |
| Bristol |
TV | |
| Ilkeston |
Internet | |
| Leeds |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Curt “Scouse”
(@Scouse2k) reported
@SkyHelpTeam Nah and it won’t do anything anyways. The internet cuts off for 2 mins when it wants to then comes back on. A line test isn’t gonna fix your service
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Paul
(@fitbachairman) reported
@thekippaxking @SkySports What a stupid question
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John
(@John51661680) reported
@SkySports They played crap,... Jane spoils the flow of the team, just look at the last world Cup, played even though he was injured just because he wanted to be golden Boot... Selfish
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Tara Voss
(@TaraVoss27) reported
@SkyHelpTeam Thanks for your quick reply. I will send a pm but am not sure why you need it as I’ve explained the issue; there’s nothing else to add.
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Tom®
(@Tomasz_09) reported
i just wanna watch the poland game fix ur red button @SkySports
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⚽️🥊No1Macster RE🥊🏉
(@no1macster) reported
@SkySports Was never going to be a real test but tbh the match was as dull as F1 😴 and that’s saying something!
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Hey im john :)
(@jonkalisiak) reported
@Tomasz_09 @MikkoE17 @SkySports My sound not working?
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Sam
(@SamAFC21) reported
@England @SkySports Wtf is this LOL
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Road_End_Red
(@Road_End_Red) reported
@England @SkySports This team screams of "if your face fits". Awful selection from what's available.
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Mikko 🇪🇺 I predict a riot
(@MikkoE17) reported
@virginmedia why is not the red button on @SkySports not working? It seems only Virgin customers are complaining about this on Twitter right now. Wanna watch world cup qualifiers LIVE now..
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The Kippax King
(@thekippaxking) reported
@fitbachairman @SkySports Stupid comment by you
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Hey im john :)
(@jonkalisiak) reported
@MikkoE17 @Tomasz_09 @SkySports I’ve got virgin and not working
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Curt “Scouse”
(@Scouse2k) reported
@SkyHelpTeam The only issue is your broadband. Randomly shutting down when it wants too
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Gillian McKinnon
(@giframac) reported
@netflix there seems to be an issue playing Netflix via the Sky Q programme - have you fallen out with Sky? My TV just switches off as soon as I try load the Netflix app. @SkyUK @SamsungTV tried switching off/unplug for 3 mins.
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Ben Richman
(@rocketrichman) reported
@SkyHelpTeam Yes but I have been through this process many times and they can’t fix it ?
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MarkM
(@mark_manxmaff) reported
@SkySports What a 🛎 end prick!! Thinks it’s his right to have everything go his way!, deemed no goal..so get on with it. ******* of a man!!!
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Nerrad Nosrettap 💭
(@dazp21) reported
@SkyHelpTeam It says it looks like there’s a problem with my internet but when I ry to do the online diagnostic it says acces denied
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Sir Bob
(@SirBobLichfield) reported
@BoxingOutlet @SkySports @EddieHearn Joyce is rock solid and relentless but just think he’ll be a bit too predictable but you never know.
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Mikko 🇪🇺 I predict a riot
(@MikkoE17) reported
@jonkalisiak @Tomasz_09 @SkySports Do you have Sky's or Virgin's box? Mine is Virgin and it's not working :(
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Greg Rafferty
(@gregrafferty) reported
So we left @SkyUK the other day after a complete shambles of a home move left us without TV or internet. Seriously, they messed up our account so badly it was going to take at least 2-3 weeks to fix before we could rearrange the home move.
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Andy Taplin
(@tappo99) reported
@SkySports If that’s our first choice team we’re in trouble
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Mikko 🇪🇺 I predict a riot
(@MikkoE17) reported
@comparecuz @SkySports Do you have sky or virgin? Mine's Virgin and it's not working
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Louis
(@mercutio156) reported
Would be watching Zlatan but @SkySports letting me down.
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Curt “Scouse”
(@Scouse2k) reported
@SkyHelpTeam not that your actually gonna fix anything cause use are awful but just thought i'd let ya know that ya internet service that people pay for randomly shuts off.
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Grant Lockley
(@GrantLockley) reported
@SkyHelpTeam I am outside the UK, should I just cancel my subscription then?
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Zorya Londonsk
(@ZoryaLondonsk) reported
@YuriBender @SkySports Ah that sucks! We’re live at the stadium in Kyiv! Maybe @DonetskWay2012 might be able to help with a stream?
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Nicki Corroll
(@nicorro8) reported
@rocketrichman @SkyHelpTeam @skytv Set bad and I just upgraded the broadband
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Paddy
(@Paddy55095446) reported
@SkySports Southgate' has to go his football his tactics are terrible hes a shocking manager. Not gonna win euros so hopefully we dont get a easy run like we did in WC only reason he still has a job then for once get a decent gaffer in because I cant remember having one
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Michael Maddux
(@Maddux3us) reported
@SkySports The video is not available for me can you fix that plz
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Dean Yorath
(@deano_no_4) reported
@rocketrichman @SkyHelpTeam Get the same thing on a regular basis. Main box is fine but have the issue on the multi room boxes.