Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 23: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (17%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Ilford, London, Hammersmith, Hounslow, Hengoed, Blackburn, Leatherhead, Lincoln, Enfield Town, Henlow, Mansfield, Barnet, Ilkeston, Blyth, and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 7 minutes ago |
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Internet | 8 minutes ago |
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Internet | 22 minutes ago |
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Internet | 26 minutes ago |
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Internet | 33 minutes ago |
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Internet | 2 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mthomo83 (@mthomo83) reported@UtdRobert This is whats wrong with football and @SkySports these days they are slowly losing their grip on football and its all about making people like this idiot famous
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Kroscar (@kikinrahman) reported@Chels_HQ @SkySports No time. Just get ******** out.
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Zed (@Zec_88) reported@Chels_HQ @SkySports The real words inside his heart: Rosenior is clueless with awful tactical setup
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adit (@aditragnar) reported@DeadlineDayLive @SkySports damn
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Nathan McLean (@nmclean77) reported@whittalan @TheBurnleyWay @SkySports The problem is bigger than Parker - Pace isn’t the solution………we need to move away from the current model deployed by an American who doesn’t understand the club!
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RiP (@_RP_77) reported@mufcytp What Gallagher did not say is that there are cameras all over every PL ground, but the director chose not to broadcast all angles of the incident, and we have no idea which ones VAR used to assess it either. #skysports
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Mark (@stormchasermark) reportedProbably be more people shot in Chelsea tonight than Chelsea shots in Brighton. That absolutely useless LinkedIn coach needs to go. Can you imagine him inspiring you to perform at your peak? I'd want to fail to get rid of a boss like that. #brighton #chelsea #skysports
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Jammie Restore (@jammierooroo) reportedReally not happy with @SkyUK They called my elderly MIL today, a vulnerable woman who only lost her husband to months ago, and harangued her into a 24 month contract at £170 per month!!! She was crying as she came off the call and is so upset and distressed that she has called me for help. I have the same package that she’s been offered and I pay £110 a month, so they are clearly just ripping off the elderly!! Absolutely disgusting. Can’t call them as I am not with her for authorisation until Monday, but they will be hearing from me then!
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Human Being (@YeKyaNaamHua) reportedHi @SkyHelpTeam I want to terminate my Sky Broadband connection, please help
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Lynda Morris (@coronersgirl) reported@SkySports Tim Sherwood he comes from Borehamwood he’s never been much good
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Daniel (@NamasDaniel) reported@Chels_HQ @SkySports If that's the case then your all is pretty ****, Trev.
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graeme jones (@teflonicus) reported@HawkNooky00 @SkySports She’s not alone in being a terrible pundit/analyst , Soccer Saturday is a home for them all
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G.coal💙💯 (@Coal004) reported@Blue_Footy @SkySports Who’s this idiot ?
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Kathy G (@Gumpos) reported@WeAreOpenreach @SkyUK Any idea when outage for days at OX27 might be fixed? A bunch of us with different providers (notified), no update. Initial OR engineer said not his job to fix; had to be handed to another level. Causing many probs, some info wd be good pls?
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TweetsWithWolves (@TweetWithWolves) reported@LDNFootbalI @sir_Khaay @SkySports Behdad has an ego, he’ll support Liam because he hired him regardless of how crap he is, the biggest mistake Blueco made was in not listening to Tuchels advice & then sacking him for doubting their flawed project, they thought they knew better than an elite manager ffs..
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Santabebe (@Santabebe5) reported@DeadlineDayLive @SkySports HELL NO THATS it we will be near the bottom now never known this club to think like that they are all doomed .WE could of kept KING MO but the idiots running this show are insane ok
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Mëtälmälc 🇪🇺🏴 (@Metalmalc) reported@SkySports Hilarious. What a joke of a club, up there (down there?) with Spurs.
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Francis Junior (@Francis79953203) reported@LDNFootbalI @SkySports The problem is if they sack him, will they make the right choice by bringing in a better one?
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david hanratty (@hanratty123) reported@SkyUK when did your customer services become so shocking!! 12 years a customer, yet nobody wants to help 👎 Appalling !
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RoNo (@Roblock___) reported@HawkNooky00 @SkySports Utterly clueless and the worst voice/accent on TV/radio.
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Julian (@JuFitJuJu) reported@SkyUK and still no signal on my wife’s new sky mobile phone…..just bounced around call centres…..can anyone help?
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Duru | Data Analytics (@DuruOzii) reported@SkySports It ain't even about the players or support He's not at the level of a coaching job at a team like chelsea
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'Name can't be blank' says x, so that's my name (@KMB193) reported@jammierooroo @SkyUK Like from them, not you. Can't believe they did this, awful
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🫧 West Ham Geezer 🫧 ⚒️ (@WHUFCGeezer) reportedSpurs may stay up I’m not disputing that but come on @SkySports this guy has to be the worst pundit you have on your channel. Changes his opinion daily. Quite laughable.
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Riwaz Gyawalii (@riwazhazard) reported@Chels_HQ @SkySports gave what you freaking fraud piece of **** gtf out of here you ****
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jofminx (@peachypickle) reported@jammierooroo @SkyUK She should have a cooling off period in which she can cancel it with sky?
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fergalmoore (@fergiemoore) reported@AnfieldIndex @SkySports terrible decision. The football is dire and he waffles no stop bollox.
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Mr H (@Cardinologistuk) reported@nationaltrust tried to inform your bereavement team about a death and cancel account, and your trying to get MY bank account to pay for rest of years membership when the account holders died. WTF take leaf out of @SkyUK team on how to handle things. Yours is a total **** show.
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Toffee Tower ⚽️💙🛖 (@toffee_tower) reported@footyinsider247 He talks utter shite. Sooner @SkySports get rid of him the better. He was terrible as a ref and more of a *** on the TV. Bin him off.
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Dr Optotype (@godons21) reported@Blue_Footy @SkySports The bitter truth. We are currently on a bad patch n our season has ended immediately Maresca was sack. I know we can’t qualify for UCL n I don’t want us to play Europa or conference league next season