Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 12/23/2025 11:40

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Caerphilly, Manchester, Hackney, Batley, Paddington, Birmingham, Reading, Blackheath, Middlesbrough, Stone, Wigan, Hammersmith, Southwark, Blackwood and Peacehaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomManchester Internet
United KingdomHackney Internet
United KingdomBatley E-mail
United KingdomManchester Internet
United KingdomPaddington Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BernieGarbett BernardosBallSkills 💙 (@BernieGarbett) reported

    Predictably @SkySports mention John Stones’ only mistake of the season when talking about defensive errors by other teams yesterday 🤦🙈

  • scottmcd83 scott mcdonald (@scottmcd83) reported

    @SkySports Var is corrupt... no other explanation for this not being given. Convinced it’s being used to fix the table

  • janecrabb jane crabb (@janecrabb) reported

    @SkySports is super 6 down? Been having trouble since the update!! Not being able to log in and forgot p/word etc not working

  • Dusty19642 Dusty1964 (@Dusty19642) reported

    @SkySports 100% penalty hands on the player full stop. Problem is it’s Varchester United sponsored by VAR owned by VAR brothers.

  • TFIO_WDTGH UpToMyKneesInBBCScotlandTears♥️🤍💙 (@TFIO_WDTGH) reported

    @Wagelad1 @SkySports Sooooo it never happened then?

  • OldgoldBlack Peter Athersmith (@OldgoldBlack) reported

    @SkySports Manure always get away with everything not just get away with one horrible **** club.

  • valkeryie78 Faith (@valkeryie78) reported

    @SkyHelpTeam can you tell me how long you expect the broadband in Peterlee County Durham to be down? It’s been down yesterday afternoon

  • lescutter Leslie cutter (@lescutter) reported

    @SkySports Let's have a look at the David Luiz incident against Wolves......ridiculous, virtually identical incidents and 2 completely different outcomes, thoughts @RefereeHalsey . English Referees at the moment are the biggest joke in football, no consistency, no idea. #agendas

  • PurplePauline Pauline (@PurplePauline) reported

    @SkyHelpTeam spent 43 mins on 26/3 and another 14 mins on the 30/4 negotiating a favourable contract but so far my account is not updated. Do I really have to spend my life talking to Sky? Totally inefficient and full of empty promises. 20 years customer, so much for loyalty.

  • dazza2323 Darren Clipsham (@dazza2323) reported

    @SkySports An FA official was heard saying, teams like Leicester winning the league is bad for business, it’s another reason they are talking about breakaway leagues and competitions.

  • _hali_ Hassan (@_hali_) reported

    @dazza2323 @SkySports Please qualify the tweet. They been doing poor refereeing which seems agenda based but that's my observation shared with others. Quoting someone will require you to provide proof.

  • Eddiec1 Eddie Clarkson (@Eddiec1) reported

    @SkySports It was a definite penalty Maguire clearly pulls Wellbeck back! A classic case of VAR supporting a poor refereeing decision rather than making the correct decision! This has got to stop !!

  • milespope92 Miles Pope (@milespope92) reported

    @RedDevilxx7 @SkySports @Specsavers got a new customer for you 👆🏼👆🏼

  • Rachelpalfrema2 Rachel palfreman (@Rachelpalfrema2) reported

    @SkySports No one likes it when they win . Its down to the ref he should of spotted that not utd fault. 🙄

  • TDGRETEL66 MOA HASTINGS (@TDGRETEL66) reported

    @SkyHelpTeam Also if you have an issue with any Sky product they want you to resolve it yourself , usually by directing you to their website , they do not want to talk to you , try finding a phone number or actually getting helpful answer off them on here !

  • _douglasrussell doug (@_douglasrussell) reported

    @SkyUK very disappointed with the service, bill nearly doubled with no notification. Unhelpful in offering the same package. Poor service considering I’ve been a customer for 10years. Moving to another provider and won’t be recommending

  • MrLongsider Rupert Booth #backdyche (@MrLongsider) reported

    @SkySports Never a penalty get over it, there would be 10 pens a games if you gave those. He was looking for that all day with no intention of playing the ball. Basically cheating. Got exactly what he deserved nothing....!!!!

  • scott4_g Gary (@scott4_g) reported

    @SkySports All this has got out of control sinceBLM, taking the knee at sports events and media especially Sky ramming it down people’s throat minute after minute with their agenda! A year ago u had odd incident now it’s all the time wonder why?🤔

  • RiddleCF7 Riddle (@RiddleCF7) reported

    @SkySports When it was David Luiz that had every worst angle possible against DL for them to send him off.. for Harry maguire they might aswell have used binoculars for this view

  • SeeingRED1 SeeingRED (@SeeingRED1) reported

    @SkySports Poor poor officiating yet again, its time these biased refs were given the red card.....

  • nattt_ox Natalie Horsley (@nattt_ox) reported

    @SkyHelpTeam So when were you going to tell me? As I’ve said repeatedly on here and on the phone, my partner has to work from home, we’ve had no broadband for a week and had got ourselves prepared to be up & running by Wednesday? Poor service.

  • eseflexy Ese (@eseflexy) reported

    @Yaserlfc2 @SkySports Jose never blames himself... individual mistakes...Jose is Jose..

  • Schteff3 SF 💭 (@Schteff3) reported

    @SkyHelpTeam Ran through the steps, what, 20 times. Never once have had a ref code and cant get anyone to answer never mind assist. Unfortunately I don’t have the luxury to be able to work from home and working now. Can someone contact me later?!

  • B4zzaholica B4zzB0wsk1 (@B4zzaholica) reported

    @thisisKGDcuntry @SkySports Idiots like you are part of the problem.

  • conorfarrell25 Conor Farrell (@conorfarrell25) reported

    @SkySports Never afraid to speak his minc

  • nattt_ox Natalie Horsley (@nattt_ox) reported

    @SkyHelpTeam Yeah I found that hence why I’m contacting. Because your representative on the phone said the 7th. The only date he advised could move is the Tv in May. Stop skirting around the issue, you’ve moved the date when I’ve said my installation is urgent because of home working?

  • dazza2323 Darren Clipsham (@dazza2323) reported

    @SkySports Khan should stick to making bad tv shows, leave the boxing to the pro’s.

  • Kevin_McCabeTKD Kevin McCabe (@Kevin_McCabeTKD) reported

    @SkyHelpTeam intermittent broadband yesterday & today. I’ve reset the router a few times but no luck. Are there problems in Cardiff area with the service?

  • shalayley04 hayley nicolson (@shalayley04) reported

    @SkyHelpTeam needing help with my broadband please

  • truthhurts1986 Isaac Hunt (@truthhurts1986) reported

    @SkySports I think you’ll find Welbeck is just **** and that’s why Utd sold him