Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (20%)
• TV (11%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Croydon, Hammersmith, Birmingham, Wembley, Oldham, Milton Keynes, London, Hackney, Isleworth, Norwich, Harringay, Blackburn, Southend-on-Sea, Manchester, and Dublin.

City	Problem Type	Report Time
Croydon	Internet	40 minutes ago
Hammersmith	Internet	1 hour ago
Birmingham	Internet	2 hours ago
Wembley	Internet	3 hours ago
Milton Keynes	TV	4 hours ago
London	E-mail	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. England🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ForeverUtd93) reported 3 minutes ago

  @kylebrass27 @UnitedStandMUFC @SkySports Yeah that was 2/3 years ago when he was 25/26 and just came off the back of a great season, he’s now 29 and had a poor season last year

• 
  Daniel (@dan_p_ofem) reported 4 minutes ago

  @SkySports Talent isn’t the issue 🏴󠁧󠁢󠁥󠁮󠁧󠁿

• 
  Ann Rochelle (@AnnRochelle8) reported 5 minutes ago

  @SkyUK heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.

• 
  Chris Gollop (@ChrisRGollop) reported 5 minutes ago

  @AllieRenison @BBCSport You’ll never see Rooney go unless he chooses to, he’s ex Man Utd which at the BBC makes him a protected species. And much like the BBC’s cricket personnel he’s not rated highly enough to be poached by @SkySports . So we are stuck with him.

• 
  paul murray (@murray1234) reported 7 minutes ago

  @SkySports But there not gonna sell him, never where gonna sell him another pointless interview asking someone out side the club for a stupid opinion on a stupid subject

• 
  certified.boi💛 (@AkinbuliIbukun) reported 9 minutes ago

  @SkySports When it was given to city, Liverpool, Arsenal it wasn’t easiest fixtures then just cut the crap

• 
  Darren omalley (@darrenO83) reported 10 minutes ago

  @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

• 
  James Williams (@JamesDW94_) reported 15 minutes ago

  @SkyUK avoid at all costs. Please dm me so I can cancel every single subscription I’ve got. Multi million pound scumbags

• 
  Dan Salt (@Danjsalt) reported 16 minutes ago

  @SkyUK I am trying to get support with my broadband - no where on your site can I find anywhere to ring you - I am just about ready to cancel my account under the 14 day cooling off period - what is your number?

• 
  Jonwebreal (@jonwebsterreal) reported 17 minutes ago

  @SkyHelpTeam somebody please contact me as a matter of urgency your mobile team is absolutely horrific and my issue has been going on for ages now! I’m sick to death of your agents blind transferring me and have already spent close to 10 hours on the phone to them

• 
  Dr Emily Fisher (@ejfisher1) reported 18 minutes ago

  @SkyUK I am at my wits end. I have called numerous time this week and have wasted hours of my time. I still have a sky glass that doesn’t work and no updates on changing my broadband which I apparently need to make my glass work. Can I speak to someone who can help?

• 
  jj harbey bean (@Alonso743566891) reported 23 minutes ago

  @londonbluewatch @SkySports No he doesn’t !!!! He’s not stupid … and neither are we!

• 
  timo. t. (@JomzTimo) reported 24 minutes ago

  @SkySports It’s not easy you perverts. You want to create an algorithm to make us fail to win. Every team in the premier league is promoted or stayed because they deserved it. So stop this silly agenda.

• 
  billythebookie2025 (@billythbook) reported 26 minutes ago

  @SkySports @Carra23 but hes never been a manager

• 
  Allén Mûtähi (@AllenNext) reported 28 minutes ago

  @SkySports As usual, England are being over hyped, but after a few games it will be back to complaining about a myriad of issues on the pitch. England 2 - 2 Croatia

• 
  Geoff (@Geoff1199292) reported 29 minutes ago

  @SkySports Is it just me but I cannot wait for the sponsor of Sky cricket to be changed, that stupid blxxdy dog supposedly speaking is ridiculous and frankly irritating.

• 
  Terrytini💤 (@Terestini) reported 33 minutes ago

  @SkySports Good. Horrible player.

• 
  Sam Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SamBrow74823937) reported 33 minutes ago

  @SkySports Yet again, infatuated with Utd because we’re the biggest & greatest team in England. This would never have been said about any other club. Sky need Utd way more than Utd need Sky.

• 
  ReneeB (@GoldingsRenee) reported 37 minutes ago

  @SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"

• 
  Paul Ridley (@PaulRidley5) reported 38 minutes ago

  @woodlyandwigs @SkyHelpTeam I found if if used windows edge then I could get it seems to be a problem on firefox & chrome

• 
  Chris Culkin (@CulkinChris) reported 39 minutes ago

  @SkySports Utter bollocks, Sky have some stupid takes, this is probably up there

• 
  Carl🇵🇸 🇪🇺 (@HantsCastiger) reported 43 minutes ago

  @Pleyndamour @SkySportsRL @SkySports I had no issues at all

• 
  Michael #saintscityme ⚜️💛🖤 (@mkcpapa) reported 46 minutes ago

  @SkyUK hello, every time I go to Rhodes island, Greece , I get my roaming plus text and then spend the entirety of my holiday with data for only half the Holiday. No cap issues and seemingly no problem on your app but I’ve had No data for the last 4 Hrs

• 
  HowToGetMoneyAndTruth (@HowToMoneyTruth) reported 47 minutes ago

  @DeadlineDayLive @SkySports bruh activating him now feels like a desperate move y’all really think he’s the solution? this ain’t it fam it seems there’s nothing new under the sun—same script just different actors let’s keep rewriting the same old lines

• 
  Tomyy (@UTDTomyy) reported 48 minutes ago

  @SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation

• 
  Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported 51 minutes ago

  SKYSPORTS REALLY JUST TOOK AN AD BREAK TO FIX MARCS GRAPHIC 😭😭😭 I CANT

• 
  Prof Doug Kell CBE #FBPE #FBPA🔶🇪🇺 (@dbkell) reported 56 minutes ago

  @SkySports claims it is free to watch the cricket and I am logged in but their who shtick makes it impossible as they are only interested in forcing me to join the paid one. Which I shall NEVER do while Murdoch runs it. DISGUSTING.

• 
  Irut (@_thatsmeruth) reported 59 minutes ago

  @SkySports So it’s mean that personal terms is not a problem

• 
  Tony Longstaff (@tonylon83) reported 1 hour ago

  @Ricky81D @SkyHelpTeam @skytv Totally agree. What annoys me most is if you go on the app you can sign up to any package there and then but if you want to cancel something you have to get in touch. Absolute joke.

• 
  Bxrney (@BarneyJvw) reported 1 hour ago

  @SkyHelpTeam @SkyHelpIreland you single handedly have the worse customer support of any business I’ve ever had to deal with, trying to speak to a real person is impossible, honestly feel like it would be easier to get into Area 51 then to talk with a real person! You are a joke!!