Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (17%)
• TV (16%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dartford, Birmingham, London, Royston, Basildon, Bristol, Ilford, Rotherham, Blackburn, Paignton, Hammersmith, Cardiff, Croydon, Bury, and Liverpool.

City	Problem Type	Report Time
Dartford	Wi-fi	2 hours ago
Birmingham	Wi-fi	3 hours ago
London	Internet	7 hours ago
Royston	TV	11 hours ago
London	Internet	11 hours ago
Basildon	TV	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam 🇮🇪 (@LiamM464) reported 4 minutes ago

  @BrianSPotter @jammierooroo @SkyUK get xevatv, the solidest dodgy stick service in the uk

• 
  Joe (@joe43932) reported 6 minutes ago

  @SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.

• 
  MS (@my_cat_rocks) reported 13 minutes ago

  @jammierooroo @SkyUK I still came believe in these times, that you can sign up to these contracts and upgrades online or at a push of a button. When when you want to downgrade or cancel your contract, you need to speak to somebody. Rip off

• 
  grayedge (@grayedgethistle) reported 15 minutes ago

  @SkySportsPL @SkySports - Redknapp - never managed. Neville - failed as a manager. Keane - one good season. Richards - never managed. Carragher - never managed. Yet all presented as experts. FFS.

• 
  jane bellamy (@Stan2415loveu) reported 16 minutes ago

  @jammierooroo @SkyUK So many businesses these days are just out to scam people. its so horrible.

• 
  Paul da Rita (@Paul_da_Rita) reported 19 minutes ago

  @martins_gerry I think @skysports need to get Dermot down to @Specsavers and quick!

• 
  Gazza (@kunsbannedhair) reported 20 minutes ago

  @liamgallagher lol who ******** listens to the "experts" on @SkySports anymore? It's usually some Norman with a jumper wrapped round his shoulders in loafers and no socks telling me where Pep Guardiola got it wrong...It has turned into drama school project TV.

• 
  AlAFC (@Philjokes3) reported 20 minutes ago

  Can Gary Neville ever shut ******** up @SkySports

• 
  🅼🅸🅽🅶🅻🅴 (@Michael_LFC78) reported 21 minutes ago

  @SkySportsPL Shocking! This is why I’m not subscribing next season ! @SkySports is so bad now! Why would anyone care about these people or their opinion?

• 
  John Scully (@JohnScu86493132) reported 22 minutes ago

  @SkySports Bring back the old era instead of this new crap 💩

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@northenders1) reported 24 minutes ago

  @talkSPORT @SkySports @NOW Clown 🤡 gets nowt right ...as bad as merson

• 
  Dave Roberts (@TheDudleyDave) reported 27 minutes ago

  Awful timing by @SkySports to go to an advert..surely you realise you should’ve waited until the end of SuperFranks monologue on the mic?..what if he dropped a bombshell at the end,or maybe a yes,I’m definitely here next season?..read the room eh?

• 
  Sutty1919 (@JamesSuttyLufc) reported 28 minutes ago

  @SkySports New regulations are crap, and Miami is a crap circuit.

• 
  Danny King (@OrigLD) reported 30 minutes ago

  @jammierooroo @SkyUK WTF are you paying £110 for?

• 
  Jim O Brien Tech 👨‍💻techbuzzireland.com (@techbuzzinfo) reported 30 minutes ago

  @jammierooroo @SkyUK Same with service providers in Ireland they are heartless it needs to be addressed

• 
  andrew potts (@andrewp70659973) reported 35 minutes ago

  @SkySports when do think this is a bag of shite, and stop pumping down every subscribers throat?

• 
  Iain Morrison (@JessKa73) reported 36 minutes ago

  @jammierooroo @timcaulfield @SkyUK Get the call time from your mothers phone. exact time, speak to cancellations department. ask them to flag the call for you and say you want that call listened to. Sky are under obligation to record all calls. If they have broken the rules OFCOM Complaint. Cancel contract...

• 
  The Blues Hub (@Theblueshub24) reported 39 minutes ago

  they never should have got to that position where he could leave." ~ @SkySports

• 
  kim jenkins (@CougarDychen) reported 41 minutes ago

  @SkyUK hi I have a problem with my sky glass channel 4 is not working at all not even showing up on the TV guide can you help

• 
  Bry (@daventrian) reported 42 minutes ago

  @SkyHelpTeam 27 years a customer for the vast majority paying a full subscription of movies &sports and now with ill health & falling into debt & when I really need help they won’t let me relinquish 9 months left on my contract. I was going to take a break, I’ll never be back.

• 
  #UpTheGuns (@arsenalprop) reported 43 minutes ago

  @PLCPolice Because if this fact surfaces, the 'rivalry' skysports are trying to create would be dead, which means money goes down brrrrrr. Ofc they don't want that.

• 
  Paul Dakers (@realpauldakers) reported 46 minutes ago

  *******, i get a better reception on my phone than I do on the TV for #MLB @SkyUK are ******* useless! You should be giving me money instead of ******* charging me!!

• 
  Diogo dalot (@dalot_diog57679) reported 48 minutes ago

  @talkSPORT @SkySports @NOW Big retard can’t form his own opinion and has to read it off the screen

• 
  B G (@gillen_8) reported 50 minutes ago

  @SkySports The new era is shite. Get this battery shite to **** . We can watch formula E if we want to watch electric races

• 
  Liam (@liamhilldesign) reported 54 minutes ago

  @SkySports It is awful, even the drivers know it.

• 
  Nirave 尼拉夫 (@nirave) reported 55 minutes ago

  @jammierooroo @Bredebeck @SkyUK Absolutely do the SAR request and make it clear that you want that recording so you can complaint the ombudsman. They'll try and say oh it's a mistake and we've resolved it so there's no need for the SAR but make sure you get that recording regardless. Then hammer the bastards.

• 
  Ashley (@Ashley38079807) reported 57 minutes ago

  @SkySports The way he talks anyone would think it only happens to Arsenal- I’ve lost count of the number of times Bournemouth have had bad decisions v them which have cost points

• 
  guygiveafawkes (@guygiveafawkes) reported 57 minutes ago

  @jammierooroo @SkyUK They using Indian sales company its like they are try to scam you when they ring rude and pushy. @SkyUK bring your customers service back to the uk, does nothing but damage your brand. Ive made a complaint about skys sale tactics like a month ago

• 
  stephen proudman (@steve451981) reported 1 hour ago

  @jammierooroo @SkyUK Imagine paying that much money just to watch the tell-a-vision? Wtf is wrong with people, even £110 per month is way way to much, glad I dont watch tbe shite

• 
  princerene10 (@princerene10) reported 1 hour ago

  @bazedmondsonuk @SkySports Stfu you idiot and filthy bum