Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 13: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (17%)
- TV (17%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Barrow in Furness, Blackburn, London, Plymouth, Southwark, Cwmbran, Stourbridge, Enfield Town, Hammersmith, Halifax, Canterbury, Birmingham, City of London, Lesmahagow, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 10 minutes ago |
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Internet | 14 minutes ago |
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Internet | 14 minutes ago |
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Internet | 1 hour ago |
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Internet | 3 hours ago |
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Internet | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DundalkSpur (@Dundalk_Spur) reported@SkySports why are you asking Don Goodman for an opinion. He has been so biased all game he is just going to waffle **** and support the Sunderland point of view.
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dave chase (@davechasethfc) reported@thespursweb @davina_thfc Is that the name of that stupid idiot I had to turn the commentary down many times cheers @SkySports I’ve been watching football for years never heard of him.
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Paul da Rita (@Paul_da_Rita) reported@bob__spurs Even when presented by the clear facts by his @SkySports co-comms he wouldn’t admit he was wrong! Unbelievable! Definitely time to cancel that Sky subscription
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Andy Mich (@MrAndyMich) reported@AlvarroE10 @SkySports I had trouble understanding that grammatical abomination of a sentence but I think I’ve got the general gist of it. Evidently you cared enough to reply to me. All the best 👍🏻
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Evonne O (@f1lover75) reported@stuafc71 @SkySports Report Sky to @Ofcom as this shouldn't be part of football whatever you support.
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Shane Barrett (@ShaneBarrett442) reported@ForFarkesSakeV2 @1972_rickyb @SkySports No, United and City works. You’re trying to solve problems that don’t exist.
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ChunkyTHFC (@ChunkyTHFC) reportedAh, I see. Having seen it on Ref Watch on @SkySports I now understand the Brobbey/Romero/Kinsky incident It’s Romero’s fault for trying to shield the ball for Kinsky. There was me thinking it was a foul by Brobbey. Silly me.
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Bob Dwyer (@bob__spurs) reported@Paul_da_Rita @SkySports And they wonder why people have dodgy boxes. I’ve never been so close to sorting one.
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tonycarter (@tonycarter75) reported@SkySports Arsenal fan here: it’s banter, it’s painful BUT we deserve everything that’s directed to us. We either cross the line or we shouldn’t complain about ****
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GoonerGray (@GBigDawg45) reported@SkySports Embarrassing skysport really has gone down hill since having youtubers on their channel..really can't take them serious now..to give airtime to this ****. Would never be Tnt sports
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🔥 RT. Hon Lit London🔥 (@_y1d_) reported@SpursOfficial The worst refereeing I've ever seen @FA_PGMOL . The luckiest run of the ball I've ever seen for Sunderland. The biggest ****** commentators I've ever heard @SkySports .
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Mr Wonder - ENIC OUT (@Peopleschamp78) reported@RikkiClarke81 @SkySports What has the commentary got to do with the **** on the pitch though? It’s not swaying it one way or the other.
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Red Sulk 💥 (@BigRedSulk) reported@SkySports Oh do **** off. What have you ******* interviewed him for, you stupid *****.
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NALUBEGA (@zai_AFC) reported@Confide47576680 @SkySports They'd all be writing thesis essays and interviewing all creepy legends about how terrible arsenal fans here but this to them is all jokes and laughs 🚮🚮
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SonOfGunnersaurus (@JA606Gooner) reported@SkySports This is why people use firesticks and support free streaming services. You are now catering to the lowest form of so called “banter”
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Tone (@Verbalist0) reported@SkySports What a idiot
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Raf (@Raf_THFC) reported@RikkiClarke81 @SkySports they should tell them they'll all have to get a grade 1 haircut if we go down
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Andy Mich (@MrAndyMich) reported@AlvarroE10 @SkySports I had trouble understanding that grammatical abomination off a sentence but I think I’ve got the general gist of it. Evidently you cared enough to reply to me. All the best 👍🏻
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Arnold (@Arnold1789) reported@afcooog @SkySports You are literally in US ( Thousands of miles away from the Emirates Stadium ). The lad goes to games something you will never do you,Yet you call him plastic? you absolute Melt why don't you support your local pal. E.g Inter Miami or smth Jeez 🤡
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Daniel homans (@Homieyido) reported@Mrjamieohara1 Jamie please call out these refs on sky. They are ridiculously biased now. Yeah we’re **** we get that but today’s performance was horrible . That lump upfront for Sunderland should have had about 4 yellows today.. also remind your mob @SkySports to not have don Goodman on again
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marblehalls🔴⚪️ (@archiemax29) reported@Rory_Talks_Ball This getting pimped out by skysports will definitely end bad for him
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PaulBettany22 (@QuantK22) reported@SkySports This whole thing is weird as **** 😭😭😭😭😭
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George Wise (@GeorgeW01135479) reported@PalaceReport @SkySports Bad luck for him 🦍
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Thecjhb (@IBakesJr) reported@SkySports Why ******** are sky interviewing this ****. WHY ******** ARE WE PAYING FOR THIS ******* SHITE!!!!!
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LONGURAGWELE🧠🇺🇬👂 (@silviorhodes) reported@SkySports Gary neville should keep his opinions for his useless club, he has never managed a top team in his managerial career...Let our players be, let them heal alone🚮
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Danny (@MUFCRaw) reported@SkySports Sky sports is **** Seriously promoting this kind of insult is too much Have some shame
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Otuns💫 (@Otuns_) reported@SkySports Sky will do and support anything to bring Arsenal down . Bunch of unprofessionals/ clowns 🫵🤡
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Lee Ash (@TheLeeAsh) reported@SkySports why have only a player from one of the teams commentating? So biased. It's why your coverage is so poor. #suntot
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Maz Mazza (@MazMazza1) reported@SkySports Spurs will stay up then. Carragher is proven awful judge
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Rajaagainstthemachine (@entropyincrease) reported@SkySports Did he really understand that arsenal played without key players saka ode, rice and zubi arent creative players they are holding midfielders. Arsenal were also tired from a UCL game not excuses but just saying dont just come up with easy to say ****