Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (12%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Bradford, Croydon, Hounslow, Newham, Hammersmith, Preston, Hackney, Welwyn Garden City, Birmingham, Southwark, London, City of London, Marlow, March, and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
Internet | 3 hours ago |
|
Croydon
|
Internet | 4 hours ago |
|
Hounslow
|
Wi-fi | 4 hours ago |
|
Croydon
|
Internet | 4 hours ago |
|
Newham
|
Internet | 5 hours ago |
|
Hammersmith
|
Total Blackout | 5 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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marion boyle (@marsboyle) reported@SkyUK why does the link to manage my package go to a full screen advert for sky glass and not whisper of a I k to any help 🤬
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Tee (@mkenyaflani) reported@SkySports @jwriddle_ Not available in my region ....and I'm like wtf
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kaleniUK (@NodstahNash) reported@skytv @SkySports @SkyHelpTeam you complete and utter *****! With you for over 20+ years and first time I ask for help on paying bills due to being unemployed, I pay my latest bill in a part payment, just turned on my TV & you've taken off all my Sky Channels! Sly bastards
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Mel Preston (@mel_presto29286) reported@SkySports CRAP!
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Colin Wynter KC (@QcWynter) reported@dollyscottage @SkyUK @SkyHelpTeam Yes. The charge presumably ran down the rod and into the ground. Problem was that just the other side of the wall, 9 inches away, sat a delicate piece of electronic equipment. My router.
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Ben hicks (@Afrobear83) reported@SkySportsNews The world hasn’t been like this for the last 19 days….there’s been world cups all over the world…this person here is a stupid ****!!! Well done @skysports🫡
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JT (@jt_stamford) reportedBBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.
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Loko (@Loko_Mexakin) reported@Zuffa_Boxing @SkySports @paramountplus All damage only to make $30,000 lol
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Giles Thatcher (@G1ZA) reported@OrlandoCitySC are used to these conditions and the reporting is terrible! Game will be on, just delayed. @SkySports reporting is oblivious!!!
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Kelvin Asante (@asante_kel73512) reported@enz1united @SkySports Stupid united fan
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David Kelleher (@MrDavidKelleher) reported@SkySports How rude!
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Barry McMurdock (@Quodvox5) reported@QcWynter @SkyUK @SkyHelpTeam Soon a drone will fly it in within the hour and a C3PO will turn up to set it up....and I'm not kidding...it's not in my nature... Roll on the start of the football season. Weekends are never the same without the match.
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Apple Account (@funnycnut) reported@VRoonaldo @SkySports ******* idiot. It's an in-house production. Don't let the facts get in the way of your cryarsing.
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Veeanti (@officialVEEANTI) reported@talkSPORT @SkyUK Mixed race England team are woke crap. I might be supporting a more ethnically pure and honest Japanese team or something. I piss on the England team.
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robtaylor (@5873robtaylor) reported@SkyUK after 20 years with these I updated contract , they took more money out over 3 months than they should have , phoned to question, treated me like a liar, listened to recording, came back and said yes we did , no apology it’s off next bill, atrocious service, very poor
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🤎💙💛 JORDANRHYS🤎💙💛 (@JORDANRHYS) reported@SkySports picture quality on the Warr v HullFC is abysmal! RL shoved on the red button again like 2nd class citizens! Hideous! Crap service! 🤬😞
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James Williams (@JamesDW94_) reported@SkyUK avoid at all costs. Please dm me so I can cancel every single subscription I’ve got. Multi million pound scumbags
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Matteo Littarru (@MLittarru) reported@SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.
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marion boyle (@marsboyle) reported@SkyUK all I want is to cancel talk there's no link to do that n nowhere to view package WiFi details
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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sarabia 🍺🇬🇭 (@asilevi06) reported@theMadridZone @SkySports That camavinga second yellow card was he's own foolishness. No need to overturn situation like that. He deliberately let his team down
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Jan Army Brat 🇬🇧 🦖 🎗️ (@BratArmy) reported@QcWynter @SkyUK @SkyHelpTeam Oh wow good job it didn’t do any more damage.
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Kakarot (@K4MRXN20) reported@bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables hasn't already driven the company to a shameful place, this is just another reminder of why my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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Chanda Mubanga (@chandamuba) reported@Dan_1927_ @cozierpanda @Andz6_ Martin and Skysports care, the problem isn’t Martin or Kim, the problem is internet culture which broadcasters are trying to tap into, they want “engagement” views, likes, followers etc that’s why they want these moments so bad.
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lifes a ***** (@PackmanScouse) reportedNo @PFT_Live on @SkySports again tonight absolutely garbage sky sports we pay all this money & they put ****** Rugby on instead sick of this crap happening #Skysports #shitcompany
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Nico O’reilly (@niczz33) reported@SkySports One bad result doesn't erase years of progress. The real test is how England responds in the next game.
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Todd (@toddmcaleer) reported@Zuffa_Boxing @SkySports @paramountplus You gotta fix the feed on the paramount app. Sound randomly drops out, it’ll lose connection. These are issues that exclusive to Zuffa boxing events. Doesn’t happen with the ufc feeds
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Sky Blue Centurion (@C80192134) reported@SkySports Who is this deluded idiot?
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ikorodu_boy🍀 (@ikorodu_boy) reported@totalBarca @SkySports we never serious for this team