Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Birmingham, Upton, Cannock, Sheffield, Norwich, Dartford, Dublin, Runcorn, Cheltenham, Stanmore, Llandysul, Northampton, Luton and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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lucas
(@lucas20996909) reported
@ricospur @SkySportsPL @SkySports Are you a idiot how did he mean it when he don’t even look up at the goal
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darrenianson
(@darrenianson) reported
@SkyHelpTeam Already called several times with promises of a fix. I think it’s time for me to move providers
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Derek Byrne
(@liverpoolderek) reported
from
Mayo County, Connaught
@SkySportsPL @SkySports Would you stop your crap never a shot ,only trying to cross it back into goal area
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George Hendry
(@myarsedotcom) reported
@GoCastroGo @SkyUK Just thinking about renting it from Sky , was it bad ?
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Charlie
(@LottieDean) reported
Twitter can you help? My friend has been without broadband since just before Xmas due to a cocked up upgrade with @SkyUK she has spoken to countless people, spent hours on calls & still no sign of a resolution. Anyone know how she can get it sorted? #skybroadband @SkyHelpTeam
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Jordan
(@jord_hutt) reported
@SkyHelpTeam Received new broadband box to replace a fault in current one. But the current hub resolved itself and has no further issues. I now have two hubs, which one should I send back? Old one or new one?
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Charlie
(@LottieDean) reported
@SkyHelpTeam You have been as much help as calling the technical team. she can't even get broadband from elsewhere as her order is lost in the system, no one can find the open ticket and this is preventing anything from happening. Apart from the fact when she calls she's on hold for an hour!
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Lee Hudson
(@LeeHuddddy) reported
@SkySportsPL @SkySports @andy_simpa that ramsdale must be one of the worst keepers in premier league history
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Callum Williams
(@CallumWill_02) reported
@baye_zi @SkySports Derby county are the worst side to ever be in the league
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Chidozie Ononeze
(@cheedz05) reported
@TomStirk1992 @SkySportsPL @SkySports One of the worst prem keepers of the last 20 years. Ramsdale looks like a little boy who has won a competition to play in goal.
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Paul Goldie
(@paulgoldie72) reported
@SkyHelpTeam @AshearsShears Also down in the Colchester area!!
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ramsey
(@ramseythebbolto) reported
@SkySports Not bad 👀
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harry tasker
(@HauserQuaid) reported
@brian_kav @SkySports No; I think I'll hang around a while. Carry on educating those less, er, blessed than I. As I suggested earlier, it may be better if you stepped back from here for a while. You're not coming across all that well.
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Neon Vitriol
(@Neonvitriol) reported
@SkySportsPL @SkySports Souness will say ndombele goal terrible defending 🙄
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Rob⚽️LCFC⚽️Proud Patriot🇬🇧🇬🇧🏴
(@RobPooley1976) reported
Just making sure that @SkySports actually know that it’s 1st v 3rd today, not to ruin your so called top table clash because @LCFC are still happy to hang around in this title clash that everyone else seems to be in other than little old Leicester (past premier leagues champs)
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Paul Strickleton
(@Stealthninja01) reported
@SkySports I don’t care how **** this story is, I still admire everything becks does. #lion
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Kevin A
(@kca1981) reported
Now Keane and Souness talking about how bad Sheff U were, not a word about Spurs. Luckily Micah Richards is there to save the day. Love that guy. Oh no, wait, it’s now time for the Liverpool, Man U SkySports wankfest. #SHUTOT #COYS
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Paul Young
(@Tearstain) reported
@SkySportsPL @SkySports Trust it to be against us. A goal he will never do again ffs.
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Daniel
(@Dan100Daniel) reported
Watching the Sheffield United Tottenham game on @SkySports. Really poor from @SkySports it may as well be on Tottenham TV. Commentary as been biased and very disrespectful towards @SheffieldUnited.
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Pete31290
(@PAfc90) reported
When @SkySports announces it you know it’s done .. not going to lie pretty gutted never got to see @MesutOzil1088 come back and put a shift in to leave on a good note. Pleasure to watch when in form! #AFC #Ozil #Assists
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David
(@daveoldfield40) reported
@jbollington13 @SkySports Turn the commentary off, awful, and a Tottenham ex captain chipping in away from hone sat behind a dug out. Rather sit in silence
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Formula Lunch
(@FormulaLunch) reported
@SkySportsPL @SkySports Not bad. But I bet he couldn't put a fruit pastille in his mouth, without chewing it!
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Chris Redfern
(@redfern438) reported
@SkySportsPL @SkySports The issue @SheffieldUnited have this season they replaced a good keeper with someone who awful and got a team relagated season before.
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Richard Patterson
(@spaniels1980) reported
@SkySports He’s got a free pass to experiment and sort out issues tomorrow though #NUFC
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Steve
(@Retro_uk) reported
@SkyHelpTeam I'll have to try calling at some point, as that link to activate Netflix now just takes me to your homepage. Your website seems to have been broken for weeks now?
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Charlie
(@LottieDean) reported
@SkyHelpTeam In fact the stories she's told me makes me want to leave sky and like her we have been with you for 20 years! I'm shocked and appalled at how bad the customer service has been.
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Simmo
(@simmo_1701) reported
@SkySports @SkyHelpTeam hi, the sport UHD doesn’t have any sound coming through. Is there an issue with the feed or more likely an issue at my end? Ta
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Marie-Clare Kelly
(@eLearnMissKelly) reported
I change from @SkyUK to @virginmedia on Friday but I have essential work to do before then. Currently getting an upload speed of 0.01Mbps. I’m tired and emotional and feel like the worst teacher on the planet. 😓
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Jeff Oakley
(@jeff_oakley1990) reported
@SkySports Saw the lob on, and couldn’t help going for it
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RoJoPo
(@rossjporter) reported
@pow_m_pow @SkySportsPL @SkySports Yeh he's so bad. Don't think it's a coincidence that the keeper change has transformed a solid defence into a weak one.