Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Manchester, Oldham, London, Mitcham, Stevenage, Birmingham, St Helens, Kensington, Clydebank, Hammersmith, Hampstead, Clevedon, Glasgow, Hackney and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Oldham |
Wi-fi | |
| London |
Internet | |
| Mitcham |
Internet | |
| London |
Internet | |
| Stevenage |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Abdalla Ali
(@Abdalla92898767) reported
@BBC @SkyUK @guardian broken
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kevin dodd
(@Kevindodd1Dodd) reported
@SkyHelpTeam afternoon. I’m having major issues with broadband speed and connectivity problems everyday now on Q mini box. . I have a status warning on broadband speed . Any suggestions please
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Sean Kelly
(@seanakelly76) reported
@SkySports He couldn’t even run! He should have gone down to show he was injured though, then Spurs may have kicked the ball out so he could have received the attention from the medical staff.
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𝕃𝕚𝕧🎄
(@xoliviajayne) reported
@SkyHelpTeam It was due to all end jan 2021 and as took out July 18 and for some reason on one package I’m still in contract too December 2021 which I never agreed too can you look in to this please ?
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Ramsey
(@Ramsey70172822) reported
@InklingOfIrshad @dsbronx @SkySports Maybe my point werent written the best, that's my bad. I believe the kick it out campaign is far more suitable than this new fad of taking the knee. The BLM movement has in some opinion created a divide, where as kick it out was inclusive
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JE‼️
(@Effz_100) reported
@ryannapa__ @Shan0bieWatp @SkySports Ur an idiot. So the government stats that show that black ppl on average are paid less compared to white ppl or that they are disproportionately killed by the police and disproportionately given harsher prison sentences. But that’s equality in ur eyes?
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Haroon
(@InklingOfIrshad) reported
@Ramsey70172822 @dsbronx @SkySports I don't think I've ever said anything about Kick it Out? Saying it was bad? Or anything about it?
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❣️
(@rimalastly) reported
@SkyHelpTeam I have been overcharged for my wifi! Please help
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James
(@jammybizkit) reported
@SkySports Shouldn’t it be down to the players if they want to and not to forced either way
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Matt Ellis
(@MattEllis78) reported
@SkyHelpTeam hi, please help. I've called in twice regarding billing for non-return of equipment that was already sent back. The bill is still showing when I log in. Last call I made I was told it would be sorted in 24-48 hours.
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Chris W. AATQB #IndyWales🏴
(@chris22wood) reported
@SkySports Wtf is happening to boxing. Anyone who watches this isn't a fan of the sport.
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Ben
(@b3nnychats) reported
@comeonarsenal23 @SkySports I love how you have to resort to history because that’s all you can fall back on due to how bad you are. History won’t save you from relegation pal
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Ian Horne
(@iHorne1) reported
@skytv @SkyHelpTeam My Sky Q TV isn't working "technical fault" on all channels. Internet is fine. Resetted all Sky equipment. Still not working. Any ideas?
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Mark Whittaker
(@djspoonie) reported
@SkySports @GeorgeRussell63 George was never going to win, it would look far to bad for both the current drivers but wow what a race at the end. I hope George will be able to get a drive again this weekend at the final race 🏎
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Sam Smith
(@bantammad95) reported
@darrenhorner123 @WalkerMangum @SkySports Erm you can't catch cancer from another person so that is a completely stupid comparison. Also let's see this evidence that the death rate is 0.04%
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Pi££ed off bloke
(@BlokePeed) reported
@SkySports KNEELING WHAT A LOAD OF ****,CARRY ON BOOING
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Jeff Mercer
(@Canaryjam) reported
@SkyHelpTeam They had agreed our contract had stopped and this will be sorted! However still have broadband on my account and being charged and no refund on a service I do not have! That after 36mins of waiting on the phone twice! Very poor
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Louis 🇫🇷🏴
(@louis_wr) reported
@SkySports @SkyKaveh "Heroes" **** piss off honestly
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Bill Carter
(@BillCar46977995) reported
@SkySports Bad move Les. You’ve lost a lot of respect now. West Ham & Spurs fans were booing as well but Sky did their best to cover it with crowd noise. Millwall got the brunt because they are Millwall.
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Dave Allan
(@DaveTheBravest) reported
@SkyUK WiFi is absolutely garbage 😡
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Robert Andrews
(@KIngRobboLFC) reported
Leeds should have had a penalty it was a worse challenge than Robbo’s on Welbeck. Just because he doesn’t go down and VAR not having a different view is utter bollox! #SkySports #PremierLeague
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∆ Jack Sinister ∆
(@OriginalHobson) reported
@simonwantstofly @SkySports I'm sure we can all agree on that, however the knee is to show support and keep people talking. Which clearly, it does. Without actions like it there's a chance we return to brushing discrimination under the rug. It happens every time. Keeping people talking is the best way.
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Kris Rowan
(@krisrowan82) reported
@SkyHelpTeam Hi, I’ve had missed call from your customer service department asking me to return his call but no number given and the number I ring just says you have tried to call me. Do you have a number please?
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Topdiytube.com
(@topdiytube) reported
@SkySports No way #BLM has done more damage than good so far.. Destruction across the US cities is the living proof of this ignorant #BLM
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Ryan 🇬🇧
(@ryannapa__) reported
@Effz_100 @Shan0bieWatp @SkySports That’s dumb statement and you know it blacks living down south are paid more than white people living up north is that inequality or?
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Brian🇬🇧🇺🇸 The truth has no value now.
(@Samuel51) reported
@NormanBrennan @SkySports Already on it. Never had Sky, don't watch BBC, stopped buying newspapers 18 months ago when I did a calculation on column inches for a laugh. News and Star Cumbria. 86% of column inches on adverts and pictures. 8% on sport, that left 6% local and national news.👿👿👿👿👿👿👿👿
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Matt
(@MTGC287) reported
@M0JJK @EwanClark94 @SkySports If it makes you uncomfortable, guess what, it isn't exactly fun for them to risk becoming the next Trayvon Martin whenever they walk down the street any given night.
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bean🐘
(@__beanx) reported
@SkyHelpTeam my sky Q needs rebooting everytime I turn it on, my tv says no signal when the sky box is meant to be on. The eco mode is off. What’s wrong with it?
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Kris Rowan
(@krisrowan82) reported
@SkyHelpTeam No, that’s coming tomorrow. I’ve had a missed call from your customer service team. I have sent a DM with details. Thanks
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El Greeno 🏵
(@Greeenough) reported
@iibrahimm12 @SkySports No that won’t happen, very different physiques unfortunately so it wouldn’t be fair. And why is having a female ref a problem to you?