Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (52%)
• Wi-fi (17%)
• TV (13%)
• Phone (10%)
• Total Blackout (6%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Ballymena, Poulton-le-Fylde, Southwark, Galashiels, Hammersmith, Halifax, Burton upon Trent, Southampton, Gravesend, Reading, Pontypridd, Rowley Regis, Winsford, and Liverpool.

City	Problem Type	Report Time
London	Internet	1 hour ago
Ballymena	TV	2 hours ago
Poulton-le-Fylde	Internet	2 hours ago
Southwark	Internet	3 hours ago
London	Internet	3 hours ago
Galashiels	Phone	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CandleCabby 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scampo999) reported 2 minutes ago

  @SkySports Graphics team and commentators are awful @CAFCofficial

• 
  stephen cross (@stephencross16) reported 5 minutes ago

  @AlfieHouseEcho This skysports feed is garbage

• 
  RGLFITNESS1🏴󠁧󠁢󠁷󠁬󠁳󠁿𓅪 (@richiefit1) reported 9 minutes ago

  @charlieldrv @SkyHelpTeam Twice during the second half the Walsall game jumped back to the 38th min mark so switched to the Fleetwood game n that did the same!! £150 a month n this ****!!

• 
  Lalo Ballamanca (@ballamanca) reported 10 minutes ago

  @NathSalt1 Skysports are worst than Infantino....

• 
  Duke (@MadukaDukeChima) reported 11 minutes ago

  @SkySports You can't sell your crap news without United being involved. Manchester United living rent free in your head.

• 
  OJC (@OgboiJoseph2) reported 13 minutes ago

  @SkySports Still nothing bad

• 
  Kieren Rees (@kieren_rees) reported 14 minutes ago

  @wozza2484 @SkySports The buffering is crap always happens when the ball flies into the box.

• 
  Jason309 (@Jason_Kavanagh) reported 17 minutes ago

  @SkySports All crap too. Amazing how many expensive signings are absolute flops

• 
  Kobbie Timeee ✨ (@MainoooBall) reported 21 minutes ago

  @SkySports Lukaku was never £90M you lot are liars 😭😭😭😭

• 
  Paul D. Armitage (@paulietage) reported 23 minutes ago

  @charlieldrv @SkyHelpTeam Terrible

• 
  fedupstfc (@stfcnickw) reported 24 minutes ago

  @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

• 
  Matt Henderson (@matt_hendo12) reported 25 minutes ago

  @BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.

• 
  Dagogo (@Hesblack0) reported 25 minutes ago

  @SkySports Hated. Adores. Never Ignored.

• 
  . (@20times20251) reported 26 minutes ago

  @Ikennathegr8t @SkySports Rice isn’t a 100m player and never will be Btw he ain’t better than Mbappe either

• 
  Logan (@_LoganAVFC) reported 28 minutes ago

  Who looking for a good 4K,8k IPTV service with good picture quality without bugs (EPL,Skysports,Netflix, Disney+, all TV channels for Firestick, Tivimate,Sky glass,Android box, smart tv, LG, apple devices,hisense tv & more 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 Dm to get instant activation 🤝🏻

• 
  Saintsmith80 (@saintsmith80) reported 30 minutes ago

  @SkyUK keep bothering to change my broadband maybe sort out your channels first like @SkySports plus channel. Why offer games on red button if matches just keep stop/starting. Very poor

• 
  Bekah Willis (@gfcbekah) reported 30 minutes ago

  @SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+

• 
  dickowhu8@gmail (@Brian44852256) reported 31 minutes ago

  @charlieldrv @SkyHelpTeam Mine fine never have a problem

• 
  Tony Gordon (@CoachTonyGordon) reported 32 minutes ago

  @SkySports efl coverage on the red button not working

• 
  Nelson (@MrPrince_Diego) reported 34 minutes ago

  @SkySports anyone praising ****** and Chelsea here is a piece of ****.

• 
  United Fibonacci (@utd_king222) reported 34 minutes ago

  @VeritasAequltas @CraggerRagger @SkySports The add ons were never achieved

• 
  🎗Mark Greeny 65🎗 (@markmae66) reported 35 minutes ago

  @johnanthonyr4 @SkySports Do you honestly still watch this crap

• 
  Stav Coys (@FplStavLasso) reported 36 minutes ago

  Financial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt

• 
  Villa Mental Health 🦁💜💙 (@AVFCMH) reported 42 minutes ago

  @Rogueranger007 @SkySports It'll be terrible mate!

• 
  Teekay (@tmanutd2000) reported 45 minutes ago

  @SkySports Damn a bunch of average players on this list.5!3 epl is cooked

• 
  .. (@OntheGrealish) reported 47 minutes ago

  @NilSatisNews @SkySports Why are they asking this bankrupt ****....nobody gives a **** what he thinks...go spit on some kids.

• 
  Simon Parry (@sparry951) reported 49 minutes ago

  @charlieldrv @SkyHelpTeam Never had an issue with ours. In laws have a lot of problems with it but they are on Virgin

• 
  Tim (@TimC9) reported 52 minutes ago

  @saintsmith80 @SkyUK Always the same on the red button. Always awful.

• 
  NAS (@Nas_Forest) reported 52 minutes ago

  @SkySports Never worth that

• 
  Paul (@paulmills_) reported 55 minutes ago

  @SkySportsNews @BenCipolla @SkyHelpTeam I would like to cancel my Sky Sports subscription.