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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 17% TV (17%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Bedlington, City of London, Blackburn, Barnsley, West Bromwich, Manchester, Liverpool, Milton Keynes, Batley, Wilmslow, Belfast, Oldbury, Hammersmith, Southall, and Birmingham.

CityProblem TypeReport Time
Blyth Internet 59 seconds ago
Bedlington Phone 2 hours ago
City of London Wi-fi 3 hours ago
Blackburn Internet 6 hours ago
Barnsley Internet 6 hours ago
West Bromwich Wi-fi 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jaymondo
    Julian Anderson (@jaymondo) reported

    @SkyUK Seems to be a Satelite outage, rebooted everything multiple times, and still no Sat Signal.

  • YazTNK
    YazTNK⚽ (@YazTNK) reported

    @DeadlineDayLive @SkySports Worst news for Liverpool fans Best news for other fans

  • Theolampard8
    Theooo (@Theolampard8) reported

    @Blue_Footy @SkySports Only a foolish club like Chelsea would sign the fraudster that amount. Very **** and mid player

  • JuFitJuJu
    Julian (@JuFitJuJu) reported

    @SkyUK today I was advised by your customer service centre that i (as a customer) ‘shouldn’t expect new things to work……. ‘ this is in relation to your brand new product that I’ve purchased Absolutely mind blowing 🤯#sky #skymobile

  • Khay113
    Khay 1💙💙s (@Khay113) reported

    @LDNFootbalI @SkySports This Behdad is a problem

  • frencho14
    Notcherino. (@frencho14) reported

    @SkySports any chance of a red button option so i can watch football without commentators please...they are all awful

  • _oCheeky
    Cheeky (@_oCheeky) reported

    @SkySports @SkySportsPL @FA_PGMOL Y’all really stink and Sky is a dying network

  • bigbob71_pl
    paul rutherford (@bigbob71_pl) reported

    @JulieMCFC @FA_PGMOL @SkySports 100% agree. He is an awful referee. In fact they all are. Make it up as they go along

  • rhasuy
    Rhasuy (@rhasuy) reported

    @Blue_Footy @SkySports Enzo is a very good player if played in the right position. I will never understand why we keep playing him up the pitch. He lacks pace and the athleticism for that role. Its like asking Pirlo to play 10.

  • LiverbirdClaire
    Claire Weston 🏳️‍🌈 (@LiverbirdClaire) reported

    @SkyHelpTeam is HBO MAX down for everyone or just me?

  • TweetWithWolves
    TweetsWithWolves (@TweetWithWolves) reported

    @LDNFootbalI @sir_Khaay @SkySports Behdad has an ego, he’ll support Liam because he hired him regardless of how crap he is, the biggest mistake Blueco made was in not listening to Tuchels advice & then sacking him for doubting their flawed project, they thought they knew better than an elite manager ffs..

  • murugi_simon
    Simon Murugi (@murugi_simon) reported

    @Blue_Footy @SkySports Bad days

  • AlekeFrank69791
    Aleke Frank (@AlekeFrank69791) reported

    @LDNFootbalI @SkySports Sack him with immediate effect I never be humiliated like this since I started supporting Chelsea fc😞

  • steelyhoops
    Tim Alloy (@steelyhoops) reported

    @CelticFC Anyone else sick and tired of being ripped off with tv coverage? Premier sports today but you got to watch crap teams yesterday for free on bbc. To watch celtic this season Skysports. 22 pounds a month Tnt sports. 31 pounds per month Premier sports. 12 pounds a month 🤬😡

  • RollettoNews
    VeloBet Pub (@RollettoNews) reported

    @DeadlineDayLive @SkySports fair enough. sacking him after one bad season would’ve been proper panic-button stuff.

  • Francis79953203
    Francis Junior (@Francis79953203) reported

    @LDNFootbalI @SkySports The problem is if they sack him, will they make the right choice by bringing in a better one?

  • BazzoniDrummer
    Michael Bazzoni (@BazzoniDrummer) reported

    Ashton played for West Ham so of course he thinks we’re going down. Carragher is wrong about most things these days. Honestly Skysports are becoming a joke with their pundits and commentators.

  • BTrewhela5118
    bethany trewhela (@BTrewhela5118) reported

    @SkyUK why does nothing on your help section of the website work ? Phone number incorrect WeChat available until 8 but at 7 it was closed ? Facebook no one answers how am I suppose to contact you ?

  • blanka546
    CeleryFC (@blanka546) reported

    @Chels_HQ @SkySports They want to make money but don't understand the impact of qualifying for Europe, or getting a fos sponsor, etc. Blueco are just **** business people

  • thomasoxley
    Tom 🇺🇦🏳️‍🌈🇬🇧🙏 (@thomasoxley) reported

    @SkyHelpTeam I've raised multiple complaints about incorrect “additional location” charges on my account despite never using my Sky Pucks outside my home. Provided evidence twice, no response, & still charged £26. Unacceptable. Formal complaint made. Resolve urgently. @SkyUK

  • VeloBet_Dog
    VeloBet Dog (@VeloBet_Dog) reported

    @DeadlineDayLive @SkySports Slot staying at Liverpool keeps the Big Green Rug even more interesting, and Wirtz will need proper biscuit-finding service. Newcastle just need to chase harder than ever and let Isak do the zoomies.

  • DubaiAce
    Dubai Ace (@DubaiAce) reported

    @HawkNooky00 @SkySports It’s toilet. The women win their low grade euros & suddenly they’re experts like the men. I hardly watch sky sports news as it’s full of ********, YouTubers and influencers who know **** all. I’m glad I don’t pay for the football on any channel

  • LmpMFC
    Lee Patton (@LmpMFC) reported

    Another contentious decision goes the way of Ipswitch. EFL is fixed as ****! @SkySports call it out for what it is blatant cheating!

  • ARH1902
    Tony (@ARH1902) reported

    Mosquera needs taking off for White. Too much success for Doku down the left. #ARSMCI #SkySports

  • Grav1968
    Andrew Gravett (@Grav1968) reported

    @talkdants Match going fans hate it. It was thrust upon us & begged for by @SkySports & TV analysts saying it would correct clear errors. But they just re-referee games very inconsistently & give offsides from inaccurate positions & stills & then red cards for accidental hair bobble pulls

  • 3Naa88
    Naa💫 (@3Naa88) reported

    @ycfw_owen @Blue_Footy @SkySports so real tbh. but the problem is that sacking rosenoir is only a temporary solution. the cycles just gonna continue under these owners

  • NamasDaniel
    Daniel (@NamasDaniel) reported

    @Chels_HQ @SkySports If that's the case then your all is pretty ****, Trev.

  • WELSHDRAGON135
    MICHAEL (@WELSHDRAGON135) reported

    @PGMOL_FA why hasn't "var" got involved in the Gabriel/Haaland incident ? It WAS a headbutt by Gabriel & should've been a RED CARD . CORRUPTION & VERY DODGY DECISIONS BY REFS & VAR ARE RUINING THE GAME !!! @SkySports @premierleague

  • SportsHurtMazza
    Mazza (@SportsHurtMazza) reported

    @LDNFootbalI @SkySports The hell is there to think about? Never stop protesting, never stop slagging the ownership off with chants. Let them know they’re not wanted here, they’re all useless.

  • Rachel14F1
    Rachel💕 (@Rachel14F1) reported

    Some media ask some stupid questions.. #ManCity #SkySports