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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Stanley, Hammersmith, Canterbury, Doncaster, London, Edinburgh, Croydon, Dublin, Ilford, Leeds, Blackburn, Peterhead, Chorley, Brighton, and Northampton.

CityProblem TypeReport Time
Stanley Wi-fi 1 hour ago
Hammersmith Internet 1 hour ago
Canterbury Internet 3 hours ago
Doncaster TV 3 hours ago
London Internet 3 hours ago
Edinburgh Wi-fi 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesSuttyLufc
    Sutty1919 (@JamesSuttyLufc) reported

    @SkySports New regulations are crap, and Miami is a crap circuit.

  • site_broke48031
    This site is broken (@site_broke48031) reported

    @SkySports He needs putting down this bloke. He’s not well.

  • Iolanthe2345
    Iolanthe2345-Trainee Gargoyle of Beelzebub (@Iolanthe2345) reported

    @jammierooroo @CindyTh3Dog @SkyUK And with more things online, and you are told NEVER to share your password. It doesn't make sense.

  • ZahawisHorse
    Ned Zahawi (@ZahawisHorse) reported

    @Jhhshsh10 @SkySports Because I had a social media account in my own name which I'm not now allowed by work and i did it there. Now **** off. ********.

  • arsenalprop
    #UpTheGuns (@arsenalprop) reported

    @PLCPolice Because if this fact surfaces, the 'rivalry' skysports are trying to create would be dead, which means money goes down brrrrrr. Ofc they don't want that.

  • MjelkRen
    Nike Ralph (@MjelkRen) reported

    @jammierooroo @SkyUK Why would you even pay for that legacy garbage “television” tho. The internet exists!

  • SmartMetaX
    Smart (@SmartMetaX) reported

    @SkySports SGA in playoff mode is just silent destruction 😭🔥 no noise, just buckets and problems for defenders every possession 🏀🧊

  • MilRadusinovic
    Milo 🤙🏼 (@MilRadusinovic) reported

    @Chels_HQ @_DOLLARPI @SkySports Thing is I can’t stand these owners BTW. But we are literally not a feeder club lol name me one star we have sold that the fans didn’t want to let go? People push narrative but it’s just a **** project at this point.

  • CougarDychen
    kim jenkins (@CougarDychen) reported

    @SkyUK hi I have a problem with my sky glass channel 4 is not working at all not even showing up on the TV guide can you help

  • TonyRob70579912
    Tony Robinson (@TonyRob70579912) reported

    @jammierooroo @SkyUK Why is anyone, of any age, paying in excess of £100 a month for a TV channel service? Completely nuts.

  • decapod_10
    El Zoido (@decapod_10) reported

    @jammierooroo @SkyUK I work for a finance firm and, despite not being customer facing, I have regular training on vulnerable customer management. Someone crying on the call would immediately make them vulnerable and would prevent upselling/coercion of any kind. Fix this @SkyUK

  • jerryjok
    BlackShadow ™ (@jerryjok) reported

    @MDGunner @unfazed_ayo Lol MD I wish I could analyze this thing to you using those big screens they use on skysports with arrows to explain the thought. I agree that it was the more complicated route but it was not a bad decision. You realize saka on that side is receiving the ball first time?

  • MikeyF88970088
    Mike F. Common Sense Respecter (@MikeyF88970088) reported

    @jammierooroo @Noritaeden @SkyUK I had a similar experience with their Indian call ctr. I called back and demanded to speak to someone in the UK (they have a call ctr in Scotland). The guy was v helpful and easy to understand. Got my bill down by over £45 a month. Moral of story, demand to speak to a brit!

  • ClaudiaReznik
    Claudia (@ClaudiaReznik) reported

    @AleixFreix75712 @SkySports That's not my problem, our kid, I speak Manc, not your nonsense. Take it up whith Elon, and jog on, now!

  • 31Shells
    shells (@31Shells) reported

    @jammierooroo @SkyUK I worked for BT retentions briefly, spoke to an elderly widow . BT sales had previously sold her a package, fibre, BT tv, BT sports and a bunch of add ons. she only used her landline, spoke to my manager and got it all cancelled without cost. Poor lady was taken advantage of 100%

  • sheff6man
    Andy Wilson (@sheff6man) reported

    @SkySportsPL Rochdale v York was a better game than this slow slow a little bit quicker slow football #skysports

  • ianscott0708
    Ian Scott (@ianscott0708) reported

    @JimmyAfc92 @SkySports Volume down

  • Ashley38079807
    Ashley (@Ashley38079807) reported

    @SkySports The way he talks anyone would think it only happens to Arsenal- I’ve lost count of the number of times Bournemouth have had bad decisions v them which have cost points

  • TJD1986
    Thomas John Dockerill (@TJD1986) reported

    @SkySports Continues to be terrible.

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @SkySports How may more times do I have to block mute & say I don't like this add before Google stop bombarding me with this ****. At least 30 times a day and you can't block the ads via Google manage ads. Google are an absolute disgrace.

  • beerbear1978
    The duke (@beerbear1978) reported

    @SkySports And its ******* ****. Electric piss poor garbage. Take us bk 20years pls you morons

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @SkySports Yet another shot sky advert. How many times do you have to block, mute & say I don't like this advert before you stop bombarding me with SKY crap?

  • imjustbeingmeJ
    JustJ Parody account😉 (@imjustbeingmeJ) reported

    @jammierooroo @SkyUK £170????? Is she paying for her neighbours too? That's despicable. My MIL signed up for two @SunLife policies, has paid over £10k in, will get about £4k back. They won't listen to our argument about her dementia, won't pause the payments and if we cancel she'll lose it all..

  • NUFCCrues
    FairsCup69 (@NUFCCrues) reported

    @Boothroyd86 @SkySports As poor a winner as he is a loser.

  • rosseytheyid1
    Wayne Ross (@rosseytheyid1) reported

    @AppleSupport hi ive forgptten my icloud login im now logged out ive contacted @SkyUK who say to contact you help would be appreciated thanks

  • ccccc3ss
    cs1111 (@ccccc3ss) reported

    @Bryanmc67 @spfl @SkySports Never gonna bother appealing that

  • ThudVisa
    Crimson King (@ThudVisa) reported

    @jammierooroo @Nelia23893053 @SkyUK You yourself must be sick in the head spending 1300 quid a year on watching woke/ celebrity/ lefty shite on TV, never mind your MIL. No sympathy whatsoever. £25 a week for **** sake.

  • andrewp70659973
    andrew potts (@andrewp70659973) reported

    @SkySports when do think this is a bag of shite, and stop pumping down every subscribers throat?

  • DavidFi44925534
    DaveF (@DavidFi44925534) reported

    @harwood_steve @SkySports He is Howard Webb’s father, full of crap!

  • craigybaby42
    Puglife69 (@craigybaby42) reported

    @jammierooroo @garethlewis1959 @SkyUK If she was crying on the phone agents wouldn't have resigned her in a contract terms and conditions are read and your mil would have agreed calls are recorded if bad agent behaviour would be monitored and looked into there is more then meets the eye with your tweet