Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (59%)
- Wi-fi (20%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Walsall, Kirkwall, Batley, Southwark, Normanton, Halifax, Birmingham, London, Glasgow, Leeds, Balcombe, Hammersmith, Ilkeston, City of Westminster, and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall
|
Internet | 7 minutes ago |
|
Kirkwall
|
TV | 31 minutes ago |
|
Batley
|
Internet | 50 minutes ago |
|
Southwark
|
Internet | 1 hour ago |
|
Normanton
|
Internet | 2 hours ago |
|
Batley
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ms Shaay🥊 (@shay_90_x) reportedSo glad @SkySports got rid of this idiot
-
John Toohey (@jf2e) reported@SkySports Hossam Hassan has given his opinions as to why Lionel Messi & Argentina are in the Quarter-Finals of The World Cup & why he & Egypt are out. The Hassan Twins were never ones to hold back. Btw, this is the FIFA World Cup. FIFA is run by Gianni Infantino. #fifaworldcup #ARGEGY
-
Jamie Roch (@Jamie23roch) reported@SkySports Could be worse than this, Beiber and shakira ain’t bad
-
Megan (@megan13_07) reported@eurofootcom @SkySports England are having the worst time in this world cup
-
Newton's Laws (@Newtons_Laws) reportedWhy has @skyuk streaming of @SkyNews turned into such a horrible experience? The transitions are so ugly and seem to be without any regard to what is already active before you just dump something right onto the active program. It’s ragged. It’s unprofessional. It’s unacceptable. Viewers watching Sky News do not suddenly want to see an advert interrupt their program. Then there are the repeated stoppages right at a segment end. What is going on with the service streaming to tablet devices?
-
Lala⁸⁷ ¹⁸¹ 🏁 (@Oliberbearman) reportedthat Skysports Post ab asking mclaren race engineer was deleted, did he **** up lot? Yes but did it really deserve the amount of absolute horrible replies? And yall wonder why some drivers dont wanna socialize, you make people run away.
-
Joe_1mr (@Joe_1mr) reported@mdfarasatali @eurofootcom @SkySports And everyone pointed out that was bad business and absolutely the wrong transfer strategy lol. Hence our new signings under INEOS havent been above 175k a week, literally half that
-
Joseph H Clarke (@clarkejoseph49) reported@ProBoxingFans @SkySports NO! Absolutely not, London has curfews and this fight is meant to benefit the British audience more than the Americans. Shut that suggestion down NOW!
-
Hamed (@HamedBoxing) reported@halfpinthitman2 @ProBoxingFans @SkySports Easy to say when ur not putting the money up it’s a complicated issue if Netflix are the ones broadcasting the fight worldwide
-
vivatyahya (@vivattt) reported@medgeda @SkySports Are Ronaldo's fans a.k.a Messi haters supposed to represent the whole world? Are you kidding? And you never even tweeted about football before, yet now you're suddenly involved in this issue. We all know who's paying you.
-
Barbarian (@69barbarian0) reported@keokimsong @SkySports Go **** yourself habibi. May God not bless you or anyone like you, if you had honor you would have said logical words, but it is clear that you do not know football and you are talking from behind your ***, I advise you to go and eat **** and don't come speak about football.
-
Percy Sledge (@SLEDGEYSLEDGE) reported@MadridXtra @SkySports But he also benched him a lot when clearly he could have solved some problems for him Don’t mind him please let him stay
-
Dope Flow Ke'Mo (@DopeFlowKemo) reported@SkySports Another idiot.
-
mimi🇲🇦🇫🇷🏴🇪🇸🇳🇴🇧🇪 (@le8janvier) reported@MadridXtra @SkySports uh uhhhhhhh slow downnnnnnn
-
Tom (@ChelseaFCTommy) reported@ProBoxingFans @SkySports No It doesnt turkey milkshake needs to **** off
-
ruaUTFR (@Rooaahmufc) reported@eurofootcom @SkySports Well *******. There was me thinking he was excited by their project of not finishing 17th again. Shocked
-
MichaelM (@MichaelMLds) reported@DeadlineDayLive @SkySports Well buying goalies with a Leeds connection never been a problem for Arsenal in the past as it ? Seaman and Lukic both average at the time in fact bought Lukic just after he had let 7 in against them.
-
The Ordinary (@LordLewCan) reported@BenColeyGolf Ha. Was just thinking the very same and came on here to rant. It is unbelievably bad. Why are we watching no actual golf @SkySports? What am I paying for?
-
HighTreeTimes (@TohBoi76791) reported@fred_barwell @SkySports if its been fixed...i mean how come USA lose 1-4 ? You must be stupid to believe the game was rigged to make Argentina won against Egypt...
-
aimee dando (@aimeepenny) reported@SkyHelpTeam I have no satellite signal and can’t speak to anyone but automated system said 2 weeks for an apt/ this is a joke surely
-
Semaj Kroy (@kroy_semaj) reported@SkySports No-one gives a ****. It's football not the shitting super bowl..
-
Alimamy Issa (@Alkaydprince) reported@SkySports They used to say Ronaldo fans are delusional and that they're the only ones talking about Argentina and Messi "robbing" and now the whole world has woken up. An Egypt player is saying this after the match live on TV. We've never seen anything like it.
-
(fan) Éderson (@_kellyUnited) reported🚨Roy Keane Backs Manchester United Over Ederson Delay: 🗣I don't understand why people are suddenly acting like this deal is falling apart. If an agreement has been in place for a month and the player has already completed the first phase of his medical, then this isn't a transfer that's collapsed. It's a transfer that's going through its final procedures. 🗣Manchester United wanting to carry out another medical at Carrington doesn't worry me one bit. In fact, I'd rather the club be thorough than rush something just to satisfy social media. Medical checks are there for a reason, and if the club wants to complete its own assessment, that's just good practice. 🗣The biggest problem today is that supporters confuse silence with bad news. Just because there isn't a new update every few hours doesn't mean the deal is off. Sometimes the quietest transfers are the ones that get completed without any drama. 🗣My advice to United fans is simple: stop looking for reasons to panic. Until you hear that the deal is dead, there's no reason to believe it will collapse. From everything we've seen so far, this looks like a matter of patience not a failed transfer. [Source: @SkySports] #Ederson #ManchesterUnited
-
Michael Heasman (@Nightrain10) reported@SkyHelpTeam My free Hayu on-demand folders are completely missing on Stream. Fix my account flags.
-
Chris (@chrismcdonald76) reported@SkyUK hi I signed up for a broadband TV package last week the next day it was cancelled by you then I called the number you gave and they couldn't help so far it's been set up and cancelled FOUR TIMES. how do I get this resolved it's taken 3hrs of my time.
-
Rayza: The Audio Mixing Engineer 🎵 (@RealRayza) reported@NelsonEmma18 @SkySports Nigerians will mock people airing their grievances but expect the world to support them when elections are rigged. That's why God left the country
-
Mike Oxmall (@BravoHotel77) reported@SkySports Correct decision. Could've broken the boy's leg.
-
Raz (@McgowanRambo) reported@ProBoxingFans @SkySports Turkey is an idiot why spoil a massive UK fight for the US market who don’t give a 💩 the most stupid thing I have ever heard
-
Archie (@beany74) reported@SkySports What a crock of ****, this and needless hydration breaks, USA trying to ruin football
-
Andrew Dyson (@AndrewDyson) reported@Carra23 Typical shitesports @SkySports pathetic sensationalism punditry. If you cant see what's scripted in front of your eyes then you've never played football at the top level - oh hang on #bornspitty