Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (12%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Dublin, Thetford, Manchester, London, Croydon, Crawley, City of London, Batley, Bath, Glasgow, Portsmouth, Southwark, Harrow, Halifax, and Bradford.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Phone | 32 minutes ago |
 Thetford
|
Total Blackout | 56 minutes ago |
|
Manchester
|
Internet | 3 hours ago |
|
London
|
Internet | 3 hours ago |
|
Croydon
|
Internet | 3 hours ago |
|
Crawley
|
4 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mazza (@mazzaVmix) reported@SkyUK Do not get an iPhone from Sky. Even a new phone will not be replaced if there’s a problem. I’ve spent 2 weeks and hours on the phone with no resolution. Without a phone for 2 weeks. Absolutely appalling customer service
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RJSPORTS (@rjsports1) reported@wiganrlfans Gutted they never showed this on @SkySports before the @Super League game
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Kevin M (@kevinm19059) reported@talkSPORT @SkyUK Away n rap and cry more about how you’ve never been given a fair crack at management. You useless piece of ****
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matt (@homerj72) reported@SkyUK why is my bill going up 40% but if I am moving the the same house I would get 40% cheaper. 21 year VIP customer charged more than new customer???? 🤔
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BIGJOE👷♂️ (@BigJoe8880) reported@UnitedStandMUFC @SkySports I don’t want Robinson, he’s bad in tackles….Amad cooked him so badly
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ReneeB (@GoldingsRenee) reported@SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"
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Stärgirl Sharee ™ (@Shareee) reported@Kpono_Abasi @SkySportsNews Let Thomas Tuchel play anyone that can win us the World Cup, also Skysports are crap for framing the situation that way, will people. Also, weren’t you the one pushing Rogers in midfield agenda during the season?
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Bxrney (@BarneyJvw) reported@SkyHelpTeam @SkyHelpIreland you single handedly have the worse customer support of any business I’ve ever had to deal with, trying to speak to a real person is impossible, honestly feel like it would be easier to get into Area 51 then to talk with a real person! You are a joke!!
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James Lowe 🏴 (@James_mufc19) reported@SkySports He’s a idiot Get rid off him
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Terrytini💤 (@Terestini) reported@SkySports Good. Horrible player.
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Mr Daryl T Catpiss (@DarylCatpiss) reported@Pleyndamour @SkySportsRL @SkySports It was pants during the hull game yesterday, whenever anyone scored it glitched like ****
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Mubarak Atwooki ✊ (@AmrishoMub) reported@travourmugisha @SkySports But you never came back
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Peter Carrigan (@Wonderwall4393) reported**** I feel old.. Watching skysports news and they’re talking about Adriano as if he was playing 50 years ago. The boy had the potential to be remembered as one of the best we seen but sadly didn’t live up to it. But let’s no talk as if he was linking up with Pele fs.
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Jesse Quantum (@jessequantum) reportedwhy are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports
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Wire (@FletcherEnder) reportedIt's a good job @SkySports hid that Wire v Hull game behind the red button, last night. Could you imagine the damage it would have done to @TheRFL @SuperLeague if shown on one of the main channels or free to air?
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michael (@yidspur1981) reported@Ben_White86 @SkySports Is it? Wtf lol
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Suzanne Hawkes (@hawkes13soozie) reported@pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!
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💭 hana 🦄 (@may_equinox) reportedcharles leclerc live on skysports complaining about ferrari after renewing his contract for Forever and i am supposed to feel bad for him? oh ok
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Tomyy (@UTDTomyy) reported@SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation
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mwila chilufya (@mwilz) reported@FIFAcom better get their house in order. Football is slowly losing credibility. The silence doesn’t help. These are the things late author Andre Jennings spoke about even in the Blatter administration. @talkSPORT @SkySports #WorldCup
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Bukayo Rice🤍❤️ (@gooner_since05) reported@talkSPORT @SkyUK Why did you take down the world cup video???
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables hasn't already driven the company to a shameful place, this is just another reminder of why my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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Ben hicks (@Afrobear83) reported@SkySportsNews The world hasn’t been like this for the last 19 days….there’s been world cups all over the world…this person here is a stupid ****!!! Well done @skysports🫡
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MDT (@TigerTowns88) reported@Pleyndamour @SkySportsRL @SkySports He wouldn't give a **** mate as he has no empathy for the paying public.
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Simon Sherburn (@nogis) reportedThe quality of @SkySports + is very, very poor. Stuttering pictures and broken sound. Before they say it is my broadband provider, that is Sky also
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Mavin (@UTD_Mavin) reported@SkySports Too bad for Chelsea right now
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Tee (@mkenyaflani) reported@SkySports @jwriddle_ Not available in my region ....and I'm like wtf
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leonie🧸³ ¹⁶ (@jinhoscamellia) reported@fastTucker9 he's not, SkySports never reported that.
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robtaylor (@5873robtaylor) reported@SkyUK after 20 years with these I updated contract , they took more money out over 3 months than they should have , phoned to question, treated me like a liar, listened to recording, came back and said yes we did , no apology it’s off next bill, atrocious service, very poor
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Michäl 🔰 (@_red_7) reported@TheUtdSpace @SkySports it was so clear, after a **** season no one wants to go for him and suprise surprise the Glazers turn up smelling a free run for cheap solution. Would be a **** solution again but hey, its cheap...