Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (20%)
• TV (12%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Falkirk, Stockton-on-Tees, Stafford, Stowmarket, Hammersmith, Newcastle upon Tyne, Berkeley, Nottingham, Coventry, Batley, Dewsbury, Bradford, Hayes, and Reading.

City	Problem Type	Report Time
London	Internet	3 hours ago
Falkirk	TV	5 hours ago
Stockton-on-Tees	TV	5 hours ago
Stafford	Internet	5 hours ago
Stowmarket	Internet	6 hours ago
Hammersmith	Total Blackout	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mahensur (@bannaappletree) reported 9 minutes ago

  @bondseven1 @theMadridZone @SkySports He will be expensive that's why , i know como owner are rich but owner being rich doesn't mean the club is rich it doesn't work like that they have to rely on their revenue to buy new players not from owners pocket

• 
  Cornish Bumpkin (@bootsy118) reported 9 minutes ago

  Games are flowing better because refs are allowing contact and Directors aren't showing slow mo after slow mo of possible fouls to create controversy. Skysports and BT sports need to learn from this.

• 
  Mark F (@Pleyndamour) reported 10 minutes ago

  @TigerTowns88 @SkySportsRL @SkySports Well I’m sure Stuart would enjoy the error messages, stream not working, and constant faff to find the games.

• 
  Dan (@UKDan86) reported 13 minutes ago

  @danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.

• 
  Mark (@poshboy7) reported 15 minutes ago

  Oh would you look at that. UFC last night. Main event on @tntsports didn’t even start before the recording shut off. @SkyUK this is pathetic now. @Ofcom can you help with these

• 
  UnitedWeAre (@UnitedWeAare) reported 16 minutes ago

  @SkySports Nobody says **** all when we get fcked

• 
  GreenEnigma (@_GreenEnigma) reported 16 minutes ago

  Do @SkySports know that ****'ed Neville is cheating on them with @itvfootball. Wish he wasn't tbf hope he isn't co-hosting the whole tourney, it's already being billed as the worst world cup ever this just confirms it!

• 
  jay (@vanpersieheadr) reported 17 minutes ago

  @SkySports What ******** is this!?

• 
  Suzanne Hawkes (@hawkes13soozie) reported 18 minutes ago

  @pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!

• 
  Mike Gore (@TheLobbyGobbler) reported 22 minutes ago

  @leythdave @SkySports @SkySportsRL I had that issue so reloaded the red button to get it on, the picture kept going blurry too during the game.

• 
  ⭐ ⭐ (@Usergonefor2025) reported 23 minutes ago

  @TheBluesFeed @SkySports SAY SOMETHING WE DONT ALREADY KNOW FOR **** SAKE

• 
  billythebookie2025 (@billythbook) reported 24 minutes ago

  @SkySports @Carra23 but hes never been a manager

• 
  Prof Doug Kell CBE #FBPE #FBPA🔶🇪🇺 (@dbkell) reported 25 minutes ago

  @SkySports claims it is free to watch the cricket and I am logged in but their who shtick makes it impossible as they are only interested in forcing me to join the paid one. Which I shall NEVER do while Murdoch runs it. DISGUSTING.

• 
  pyroshadowboarn💜☠️🐗 (@pyroshadowborn) reported 29 minutes ago

  @PitchConvos @SkySports Never been a downgrade nor will it ever be West Ham ain't on United's level

• 
  CHINA ELISHAMASHEN ZODIVULKAN (@Vector64China) reported 32 minutes ago

  @SkyUK The Money Business; Distinguished idea or Death: Distinguished ideas or Service: What is your worth? Isaiah 48:10, 48:17:Path 112 page 286 > Amazon Kindle, Tellispectragence Junpoli ... Star (30) Profit (30) Telesis

• 
  amanda (@Song_covers01) reported 43 minutes ago

  @SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP

• 
  Paul C (@CPaul089) reported 44 minutes ago

  @DeanJamesAFC I never listen to him or the other one on @SkySports because they often seem like they don’t actually know anything. Wouldn’t surprise me if their “sources” are just them scrolling through their feed on here tbh.

• 
  Ann Rochelle (@AnnRochelle8) reported 44 minutes ago

  @SkyUK heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.

• 
  Matteo Littarru (@MLittarru) reported 45 minutes ago

  @SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.

• 
  Jon Clarke (@jonclarke1974) reported 46 minutes ago

  @SkyUK what absolutely shameful customer service, 6 phone calls and over 2 hours spent trying to get my master socket relocated, everytime it’s agreed and in place, only to receive a text saying it’s not possible and please call back, utterly shocking!

• 
  Jesse Quantum (@jessequantum) reported 48 minutes ago

  why are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports

• 
  United Synergy 🔰 (@Utd_Ste) reported 49 minutes ago

  @Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff

• 
  Carl🇵🇸 🇪🇺 (@HantsCastiger) reported 50 minutes ago

  @Pleyndamour @SkySportsRL @SkySports I had no issues at all

• 
  Allén Mûtähi (@AllenNext) reported 51 minutes ago

  @SkySports As usual, England are being over hyped, but after a few games it will be back to complaining about a myriad of issues on the pitch. England 2 - 2 Croatia

• 
  Niki Messi (@NikiMessi1) reported 54 minutes ago

  @Taylorleavitt02 @SkySports Algeria is not a weak Team wtf

• 
  Jonze🇳🇬🇸🇳 (@Omobranco_) reported 55 minutes ago

  @Blue_Footy @SkySports No style wey them never use rewarm this eba

• 
  YamYam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaiMarley77) reported 59 minutes ago

  @talkSPORT @SkyUK He never made an impact at a world cup himself.....6 games 0 goals 0 assits nada nothing zilch

• 
  Darren omalley (@darrenO83) reported 1 hour ago

  @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

• 
  TC (He/They/It) (@TobyCrowTC) reported 1 hour ago

  @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?

• 
  Pearce (@Pectix88) reported 1 hour ago

  @SkySports There is no such thing as an easy premier league game. These headlines are designed for a specific reason. They are hoping for a run of early bad results so they can pile pressure on Carrick and spread misery around the fan base