Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (52%)
• Wi-fi (17%)
• TV (13%)
• Phone (10%)
• Total Blackout (6%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Twickenham, Dublin, Exeter, Glasgow, Manchester, Orpington, Bradford, Henlow, Hackney, Barnsley, Croydon, Brentford, Normanton, and Wilmslow.

City	Problem Type	Report Time
London	Internet	17 minutes ago
Twickenham	Phone	22 minutes ago
London	Internet	1 hour ago
Dublin	Wi-fi	1 hour ago
Exeter	Internet	2 hours ago
London	Wi-fi	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Rogers (@tonyrogers68) reported 3 minutes ago

  @gfcbekah @SkySports @skytv Stream went bsck to first half. Now not working at all.

• 
  none of your business. (@joesocial001) reported 11 minutes ago

  @SkySportsNews @SkySports Good now all the grifters spouting nonsense about stupid signings can stfu

• 
  OJC (@OgboiJoseph2) reported 11 minutes ago

  @SkySports Still nothing bad

• 
  Matt Henderson (@matt_hendo12) reported 13 minutes ago

  @BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.

• 
  Habibi (@Timibeebs) reported 16 minutes ago

  @SkySports Pogba was 89 and Lukaku was 75. Fix up.

• 
  lewis (@lewishutchison1) reported 21 minutes ago

  @SkyHelpTeam Is anyone able to help change my phone number. Phone system getting stuck and cutting me off constantly. Trying to upgrade but I can’t.

• 
  Ando nufc (@nufcToon2284) reported 24 minutes ago

  @SkySports is a pathetic bias platform that has drastically went down hill the last 10 years especially getting rid or ruining shows to th point no one watched replacing the lads on soccer sat with influencer and YouTubers that are all about top 6 and nothing more its shite

• 
  Stav Coys (@FplStavLasso) reported 25 minutes ago

  Financial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt

• 
  colum mccann (@mccanio) reported 27 minutes ago

  I listen to @SkySports & @talkSPORT brag about the billions the epl clubs are spending . As they tell us how poor Scottish football is . 15 to 20% of sky subscribes are fans of the spfl while our game gets very little back and the multi millions are pumped into the epl . 1/2

• 
  Barry Munckton (@bmunckton) reported 27 minutes ago

  @charlieldrv @SkyHelpTeam What on earth are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

• 
  James (@jamescarey1967) reported 29 minutes ago

  @Ahcibay @SkySports @David_Ornstein Statistically you're correct, be honest, Man Utd, last 15 years, have the worst record ever of overpaying for players, & paying over inflated wages that make them impossible to sell. Really not happy with this transfer window, also glad we didn't get involved in the madness 🤷

• 
  Ollie (@olliethfc) reported 30 minutes ago

  If you haven’t already then this is your sign to cancel SkySports

• 
  #💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported 33 minutes ago

  @charlieldrv @SkyHelpTeam It’s really crap !

• 
  Mark Plummer (@isplumm) reported 36 minutes ago

  @charlieldrv @SkyHelpTeam Very frustrating last night. Ok till halftime. Then started to replay all of 1st half. Tried to access 2nd half. Got message saying no such service. Eventually came back with 20 minutes left. 🤬🤬🤬

• 
  Warren (@wozza2484) reported 36 minutes ago

  @charlieldrv @SkyHelpTeam 100% this, the game I watched early in the second half kept jumping back to the first half! Constant buffering and poor quality @SkyHelpTeam

• 
  . (@20times20251) reported 38 minutes ago

  @Ikennathegr8t @SkySports Rice isn’t a 100m player and never will be Btw he ain’t better than Mbappe either

• 
  Dagogo (@Hesblack0) reported 39 minutes ago

  @SkySports Hated. Adores. Never Ignored.

• 
  Charlotte (@charlieldrv) reported 40 minutes ago

  How can Sky Sports cost so ******* much and yet trying to watch a game on Sky+ is impossible! If it’s not frozen & 2 minutes behind it’s fuzzy as ****! @SkyHelpTeam fancy fixing your **** system you charge a fortune to use?!

• 
  ®️(((DS10)))™️ (@improvingtrader) reported 41 minutes ago

  @SkySports Disgusting comments about "not doing much off the ball" "tried to send a player off"....you ******* piece of garbage. classless thug

• 
  Bekah Willis (@gfcbekah) reported 41 minutes ago

  @SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+

• 
  Duke (@MadukaDukeChima) reported 45 minutes ago

  @SkySports You can't sell your crap news without United being involved. Manchester United living rent free in your head.

• 
  fedupstfc (@stfcnickw) reported 46 minutes ago

  @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

• 
  lambert (@lambert83608575) reported 49 minutes ago

  @SkySports This is just so bad for the game! Those fees have a knockdown effect throughout our football pyramid right down into non league set up

• 
  Mike Ramsden (@RamsdenMike) reported 49 minutes ago

  @charlieldrv @SkyHelpTeam The same issue from mine I knew via X that we scored before it was shown on Sky +

• 
  Kobbie Timeee ✨ (@MainoooBall) reported 51 minutes ago

  @SkySports Lukaku was never £90M you lot are liars 😭😭😭😭

• 
  Elaine (@ElainepCoates) reported 52 minutes ago

  My husband is attempting to watch West Brom v Charlton on the red button. It's really glitchy tonight - screen freezes, goes black etc - so he missed West Brom's goal! Really poor, considering how much we pay for the "service"! @SkySports

• 
  €torñâm📯 (@amoako_jethro) reported 53 minutes ago

  @KwameA__B @frgem_gh @SkySports Well you are actually wrong as well, first the add-ons for both were never met Lukaku for example had to score 20goals and win the EPL.Also granted add-ons were even included Isak has that in his contact summing it to about 130 but they didn't do that. So the intent here is clear

• 
  DANI SETIAWAN (@ds205063) reported 54 minutes ago

  @KopSector @VinnOConnor @SkySports It will be the worst season for us....

• 
  Ben (@benwrightfeb) reported 58 minutes ago

  @ste_0076 @SkyUK I’ve just recently got rid of mine after 1 year. It’s a terrible product. I hope yours get sorted mate.

• 
  Eddie Goss* (@eddieg_11) reported 60 minutes ago

  @KopSector @VinnOConnor @SkySports RB was never priority this summer, why are people banging on about it