Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (18%)
• TV (13%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Motherwell, Dartford, Harringay, Hamilton, City of London, West Malling, Wandsworth, Hounslow, Guildford, Brentford, Manchester, Lichfield, Glasgow, and Enfield Town.

City	Problem Type	Report Time
London	Internet	20 minutes ago
London	Wi-fi	22 minutes ago
Motherwell	Internet	29 minutes ago
Dartford	Wi-fi	52 minutes ago
Harringay	Internet	2 hours ago
London	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  нєανєηѕ αвσνє (@HeavensAbove7) reported 2 minutes ago

  @SkyHelpTeam Poor service should get the exposure it deserves and Sky mobile have not fixed a dead connection after over 3 weeks. Two "chats" at over an hour each with zero resolution.

• 
  Nauman. 🧢🕊️ (@IAm_Abu_Bakr) reported 5 minutes ago

  @theMadridZone @SkySports I don’t think Real Madrid are still needed his service, if Perez wants a player no body on earth can compete with him.., it’s over between perez and vini

• 
  Donegal Bhoy (@POSearcaigh) reported 5 minutes ago

  @SkySports has no issue doing business with him. Shameful.

• 
  Sheedy’s V-Sign (@andylewis1878) reported 7 minutes ago

  @MediaSOI Manufacture a stupid thick ***** laugh and ponce a job with BBC/ITV/Skysports as an “expert analyst “

• 
  Joanne 💙 (@NYCBabe) reported 7 minutes ago

  @SkyHelpTeam I have a moan about the VIP comps. I never receive any emails about whether I have won a competition, but then I’d receive something in the post when I do. I would like to know if I’m expecting anything. I just recently missed my postie at my door, but nothing left.

• 
  sofi f. (@0478villa) reported 8 minutes ago

  @SkySports finally locking down the one defender who can actually keep up with son's runs

• 
  Paul Griffin (@paulgriffin91) reported 10 minutes ago

  @eurofootcom @SkySports ******* terrible

• 
  wavy (@wavygooner) reported 15 minutes ago

  SkySports themselves counted the community shield as a major trophy for Pep lmaooooo wtf

• 
  O-O-P (@okiTwits) reported 17 minutes ago

  Jose Mourinho has revealed he was offered the chance to succeed Sir Alex Ferguson at Manchester United in 2013, but turned it down because he had already given his word to Chelsea, according to @SkySports! Loyalty to Chelsea above everything else. Imagine how different Premier League history would look if Jose had taken that job instead of coming back home to Stamford Bridge.

• 
  Ryan (@ryanos7229) reported 20 minutes ago

  @theMadridZone @SkySports This retard again who got it wrong last time too ?

• 
  Nick (@Nick77615513) reported 21 minutes ago

  @SkySports Literally misses a penalty and let his country down. Warrior though lol

• 
  AFCWisebizna (@Wisebizna) reported 23 minutes ago

  @FabrizioRonald0 @SkySports It was insane but poor Almunia

• 
  Nam Phan (@Phantum707) reported 24 minutes ago

  @Zuffa_Boxing @SkySports @paramountplus So can a judge still score still score that non knock down 10-8 if they felt they it was still a dominant round?

• 
  Chris Spence © (@spenner83) reported 25 minutes ago

  @SkyHelpTeam Sky Go on a Mac is totally crap. Constantly crashing.

• 
  KingDrogba@ChelseaFC (@Nithinkottaram) reported 25 minutes ago

  @TheChelseaHubs @SkySports bro, dont post this kind of ****....Enzo is playing for chelsea and he will play under xabi......stop these nonsense

• 
  JL (@j1992jkl) reported 25 minutes ago

  @UTD_Mavin @SkySports Try having sullivan then you'll know what bad ownership really is.

• 
  Wes Bez (@WesBez) reported 27 minutes ago

  @SkySports & @NOW why am I paying £34.99 for your steam to look choppy. I have blazing fast fibre. It should be silky smooth. I don’t have this issue on any other platform. Signed up just to watch the rugby’s greatest rivalry.

• 
  Jake Hollingsworth (@starboy7bukayo) reported 29 minutes ago

  Sky sports with some lazy *** reporting. Guy said I have no details and no other information but Real Madrid say he’s staying… well of course they are saying that u ****. Don’t get me wrong he probably will stay but cmon what a load of crap #arsenal #skysports

• 
  Richard Hammer (@SirHammerLot25) reported 30 minutes ago

  @SkySportsNews No one gives a ****! Here @SkySportsNews goes again sucking off Spurs! Do tell us @SkySports who at Sky pushes their BIASED support on your channel for sours more than any other club? Producer? Directors? It’s PATHETIC

• 
  Steven Patterson (@StevenPatt84209) reported 31 minutes ago

  @danawhite @paramountplus @SkySports Hey **** fix paramount still cant watch replays and you ****** us in Australia with disgusting quality ppv qnd fight nights. We pay a fortune for a ppv and the quality is pathetic. You are a cuny for ripping off Australian loyal fans. You dog ****

• 
  ***** (@Sambonufc) reported 36 minutes ago

  @SkySportsNews Hi @SkySports this bloke absolutely loves him self. You should be embarrassed having someone as bad as he is at his job reporting for you

• 
  nope (@tcob1245) reported 36 minutes ago

  @Skyukhelphub @SkyUK And now the engineer is delayed. Awful company. Will see what the others are offering. Had enough.

• 
  Timbo Black (@black13695888) reported 37 minutes ago

  @SkySportsBoxing @SkySports OH JUST ******* GET ON WITH IT!!!! ANNOUNCE THE ******* FIGHT AND PUT US ALL OUT OF OUR MISERY FOR **** SAKE🤬🤬

• 
  J D (@DNOmassive) reported 38 minutes ago

  @SkyHelpTeam I want to give my 31 days notice to cancel my rolling TNT sports add-on without sitting on the phone for an hour please.

• 
  Usmanshafty2 (@usmanshafty2) reported 41 minutes ago

  @Eldrizy @SkySports Hopefully he turns down the deal

• 
  patriot (@scotpatriot7) reported 42 minutes ago

  @SkySportsGolf @SkySports why ******** are you wanking over Cameron young when he’s fighting JD to make the cut and not in contention ???? Worst fkn coverage from you clowns as usual

• 
  Big Smiley 😁 (@Smi_le_ey) reported 46 minutes ago

  🚨 Chelsea have given Manchester City until 5pm on Friday to make an offer for Enzo Fernandez. Chelsea value the midfielder at £120M and do not intend to sell him if City fail to meet their demands. Fernandez has six years left on his Chelsea contract and previously worked with City boss Enzo Maresca. (Source: @SkySports @FabrizioRomano @Blue_Footy)

• 
  flashesofsteel (@flashesofsteel) reported 48 minutes ago

  @danawhite @paramountplus @SkySports Good way to strain a muscle before a fight, stupid !!

• 
  Forex_Fire_ (@forex_fire_) reported 49 minutes ago

  @NUFCNews24 He already sold lol thisbproves this page is full of **** its confirmed on skysports i bet this quickly gets deleted and replaced with the sold post you complete whopper

• 
  SIUUU (@itwas_a_gudday) reported 53 minutes ago

  @theMadridZone @SkySports Real Madrid should do everything possible to tie him down, else they might regret it