Sky

Sky Outage Report

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 12/27/2025 04:55

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Southwark, Newcastle upon Tyne, Sutton, Wolverhampton, Derby, Manchester, Saint Neots, Weymouth, Farnborough, Lincoln, Hackney, Castle Douglas, Reading and Bracknell.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon TV
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSutton Internet
United KingdomWolverhampton TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Richardsims1980 Richardsims (@Richardsims1980) reported

    I wish Martin Tyler wouldn’t talk over you’ll never walk alone , I’m no Liverpool fan but there is certainly something about it , that gets me @SkySports

  • QuillersTommy quillers@hotmail.co.uk (@QuillersTommy) reported

    @SkySports what a difference watching a Celtic game without watching that mutant Kris Boyd blabbing a load of pish, when he's on there's a village missing it's idiot. What a difference with Stan Petrov and Stuart Kettlewell on talking sense, I think Eilidh Barbour was happy too.

  • Andrew1978c Andrew (@Andrew1978c) reported

    @Carra23 so biased in favour of Liverpool - why is he even commentating on this game? A disgrace from @SkySports really. He’s never going to be impartial. #LIVEVE #LiverpoolEverton

  • BlueSoldiersFC BlueSoldiersFC 🇧🇷 (@BlueSoldiersFC) reported

    Thomas Tuchel on Jorginho's penalty: "It works for us normally to 100%. It was never necessary to change. It can happen. Hopefully it is an unusual thing. He is disappointed but happy we could turn it around." [via @SkySports ]

  • rodgreen672 Rodney Green (@rodgreen672) reported

    @SkySports terrible signal today! Making the football unwatchable!

  • JomzCfc Jomz_Cfc (@JomzCfc) reported

    @AbsoluteChelsea @SkySports We are letting tuchel down again..

  • J5pen 𝟻 (@J5pen) reported

    @AbsoluteChelsea @SkySports the pitch was not up to standard for his usual technique... tuchel has clearly addressed this issue already it must be solved

  • ericsflyingkick @ericsflyingkick (@ericsflyingkick) reported

    @BPete1970 @SkySports She keeps having the exclusives on United now ,never heard of her before

  • AbsoluteChelsea Absolute Chelsea (@AbsoluteChelsea) reported

    Thomas Tuchel on Jorginho's penalty: "It works for us normally to 100%. It was never necessary to change. It can happen. Hopefully it is an unusual thing. He is disappointed but happy we could turn it around." [via @SkySports]

  • pjoshi3 Josh (@pjoshi3) reported

    Stop it @MartinTylerSS . You can't help yourself by being bias against Liverpool. @SkySports can't you see and hear this. Don't let him commentate on Liverpool games!

  • CorishDamien Damien Corish (@CorishDamien) reported

    @seamusryan1 @SkySports @GAAGO Totally agree. Absolute disgrace that our national games are being treated in such a way, no thought for the communities that built the GAA. They would sooner help themselves and their cronies across the water.

  • connormoore4 Connor Moore (@connormoore4) reported

    @SkyUK you’re call centre/customer ‘experts’ are an absolute disgrace!! Biggest shambles of a company ever

  • rodgreen672 Rodney Green (@rodgreen672) reported

    @SkyUK the football transmission is shockingly bad!! Please make an announcement and apology!

  • NickTooze1 Nick Tooze (@NickTooze1) reported

    @Stamfordrich @SkySports We end up missing information like that then, awful

  • KWargamer KatieTheWargamer (@KWargamer) reported

    @SkyUK -- why is downloading stuff to watch SO unreliable? I've asked it to get me "Devils". It's got 6 out of 10 episodes & 4 "failed". Retrying the fails got me 2 more episodes and 2 fails. Retrying the fails again gets me another one... Why do they fail all the time?

  • whyclicking s 🚀 (@whyclicking) reported

    @AbsoluteChelsea @SkySports Petition to let the players who went down to take the pen..means lukaku should take it

  • jimmy_ayomide La'_Flame🔥🐍 (@jimmy_ayomide) reported

    @AbsoluteChelsea @SkySports Issue is, he says stuffs like this and go to put on a **** show whenever he starts 😭😭

  • Mallymaz Maz 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 😂🤪 (@Mallymaz) reported

    @SkyHelpTeam Can I cancel my SkyGlass please?

  • Treborchamp Ian (@Treborchamp) reported

    Martin Tyler says Everton need to be 'horrible' and 'lucky' to win this game against Liverpool. Give us all a break Tyler and f off ASAP #SkySports #LIVEVE #Tylerretirenow

  • AbsoluteChelsea Absolute Chelsea (@AbsoluteChelsea) reported

    Thomas Tuchel: "He is a top defender in the last one and a half years for me. We then need to find another solution." [via @SkySports]

  • achyni1 Mountt (@achyni1) reported

    @idextratime @SkySports @AbsoluteChelsea REAL MADRID FIX

  • RachaelGoucher Rachael Goucher (@RachaelGoucher) reported

    @SkyHelpTeam She’s not very confident on the phone and wanted to do live chat so I could help her

  • altern8te_ego Alter Ego (@altern8te_ego) reported

    @AbsoluteChelsea @SkySports It's Chelsea's fault. No issues with Rudiger. You can't pay bench warmers more than your star man just because he loves the club. This nonsense must stop. You claimed Lukaku was coming home but he's the one who threw the club under the bus and you're paying him 300k.

  • BlueSoldiersFC BlueSoldiersFC 🇧🇷 (@BlueSoldiersFC) reported

    Thomas Tuchel: "He is a top defender in the last one and a half years for me. We then need to find another solution." [via @SkySports ]

  • tomsiff Elton Tom (@tomsiff) reported

    @allchelsea29 @AbsoluteChelsea @SkySports Problem with Chelsea supporters is that they're idiots

  • ritchieswim Ritchie Barber (@ritchieswim) reported

    @SkySports have done a shocker on the commentary today! Everton fans pay the same rate and have to listen to this! Poor from sky.

  • altern8te_ego Alter Ego (@altern8te_ego) reported

    @AbsoluteChelsea @SkySports Rudiger needs a club that would treat him as a star man and not just give him lip service.

  • 609way_ 609Way (@609way_) reported

    @jimmy_ayomide @AbsoluteChelsea @SkySports ? So everytime he starts hes ****?

  • AbdulbasitOlan1 Yussuph02ABOY (@AbdulbasitOlan1) reported

    @AbsoluteChelsea @SkySports Sorry man, you can't be starting games... Right now, your form is close to bad, too soft for the league despite all the potentials in you.

  • CasualEverton Casual Everton (@CasualEverton) reported

    @SkySports Not going to a break before kick off again like they do with every other team cause they’d rather **** over these horrible bastards singing that ****