Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Oldham, Glasgow, Croydon, London, Crawley, Wood Green, Surbiton, Peterborough, Birmingham, Batley, Rochdale, Dublin, Hammersmith, Tower Hamlets and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Oldham |
Wi-fi | |
| Glasgow |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Crawley |
Internet | |
| Wood Green |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JayTHFC
(@Jaswortley) reported
@LastWordOnSpurs @RickSpur @SkySports Wolves are rebuilding after losing Jota, Jiminez, Doherty. Mid table not bad. He's signed a lot of good players for Wolves, definitely a manager that should be in the mix.
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Ebenezer Michael
(@ebeyah) reported
@SkySports Kavanaugh is incompetent. Probably never played football. Disgrace
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Matt McBride
(@dinho_vii) reported
@goodfellas11 @SkySportsPL @SkySports If you’ve played the game, you know it’s never ever been a red card. I’m not sure what a foul or red is anymore. Not long off being zero contact for any reason
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Ivan Ssemakula
(@Ivan_ofwairaka) reported
@SkySports It is the fans that fought UEFA's battle. If UEFA now goes on to punish those clubs they could loose the fans. The clubs if they feel pushed will create that league this time with the fan's support. Oba who thinks for them?
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Parker
(@HamezF1) reported
@SkyHelpTeam I had a text the other day saying that my TV is being stopped. Thought it was a scam and I've had another one. The TV has now off. Any reason for this? I didn't cancel it
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Steven
(@theboylogan) reported
@SkyHelpTeam I tried this and was on this page. This just takes me to TV upgrade options and if I need more help back to the support centre - it's literally a loop
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Elbe #𒋗𒈨𒊒🏴☠️
(@CuriousCrowArt) reported
@SkyHelpTeam can you kindly get the problem with the spinning wheel sorted out in the Discovery+ App, apparently it is a #SKYQ box problem? I cannot watch a lot of progs because of the glitch
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lyns
(@crushed422) reported
@SkySportsPL @SkySports It’s a joke - we’ve got power hungry referees trying to ruin the beautiful game & 6 premier league teams who wanted to ruin it some more. Premier league don’t want to deduct these teams points either. It’s a bloody fix - it was the follow through, no where near the goal either!
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Stefan Nedevski
(@Nedevski88) reported
@andrewwilks1369 @AdamsonAhmed @SkySports How do you know we were not shocked.. Hmm did you see the protest on Friday... We are pissed by the decision and the poor management of the team. And we know we are ****, we just lost to Everton.. And Leeds is far more successful team than Spurs historically.
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Steven
(@theboylogan) reported
@SkyHelpTeam I seem to have a bit of a nightmare getting back in touch with you. I was discussing via chat options for my contract due to the price rises, but haven't found a way to get back in touch. Going round in circles on your help site
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Steve Merry
(@steve_merry7) reported
@SkySports It’d have to be in a boxing ring. Adding kicks and grappling would be a different ball game. Don’t be stupid Dillian.
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Mike Bridle
(@MikeBridle) reported
@TyroneTyrone___ @SkySports He did mma before boxing so not bad idea
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Nephalem
(@NephalemWrestle) reported
@SkyHelpTeam I've called and never get anywhere, I've emailed but no response. It's been like this for months now and it's ridiculous
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Steph Hughes
(@1961steph) reported
@SkyUK no internet conx in TN27 Headcorn. HELP please!!!!
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Soph💋
(@s0phjxde_) reported
from
Leeds, England
@SkyHelpTeam my internet is down I’m in Leeds Belleisle xx
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Okey
(@okeychines) reported
@SkySports Tough punishment might make the ESL be a success. Just act as if it never happened. If the sanctions has any effects on fans, then uefa is will actually be making a big mistake
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shahinabegum
(@shahina48904035) reported
@SkyHelpTeam open reach are doing work in the area and internet is down. As a paying customer we should have been warned! On to a new broadband provider it is now. 👋🏼
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Nephalem
(@NephalemWrestle) reported
@SkyHelpTeam Will try phoning again then, but I just hope the result isn't the same as it has been. Using your online help it tells me that you know there's a problem with the connection to my hub, so why am I having so much trouble getting an engineer?
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Gav
(@gottagav) reported
@SkySports @RobGronkowski What a load of ****, really Sky
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Alice 🐻
(@alicerosehoult) reported
@SkyHelpTeam our Internet has gone down in leeds, saying there’s no issues with connection in the area when testing it online 🙄
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neil garner 💙
(@neilgarner13) reported
@SkyHelpTeam Appreciate the link but when I speak to customer service all they’re interested in is charging me more for a ‘guaranteed’ broadband. Why on earth would I pay more for a service you can’t even provide now.
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Ravi Rehal
(@Va_Vai_Va) reported
@SkySports That should fix it
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Headcorn Village
(@HeadcornVillage) reported
Major broadband outage across the community @OpenreachHelp BT Broadband @SkyUK @TalkTalk Everyone being given different responses for when it will be fixed
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Stefan Nedevski
(@Nedevski88) reported
@AdamsonAhmed @andrewwilks1369 @SkySports That’s true, but you can’t blame us for having seen the good days, unlike Spurs and wanting them back. After all supporting football team is like marriage- in good and bad. Hopefully we will get there, it took Liverpool long time also, first title in 30 years..
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Rob Galloway
(@robgallowayuk) reported
@SkyHelpTeam Yeah I’ve done that, says no issues in area but reading this thread shows that clearly there are issues in our area.
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Rob Lawton
(@roblawton) reported
@SkyHelpTeam Hi there, time to fix a niggling issue. Devices keep dropping off the WiFi and my Sky Q box constantly loses connection. Only way to resolve is to reboot the router, but it just happens again. Any ideas?
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Lisa Crow
(@elsie2368) reported
@SkyHelpTeam Found out via Facebook from people getting through to sky via phone massive outage across Leeds! Please update status page?
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Neil Pokar
(@Neil_Pokar) reported
@SkyHelpTeam Been having major problems with the connectivity of my sky boxes to my broadband. Nothing wrong with my broadband it seems to be an issue with the sky boxes. Need to sort this out!!
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Neil Pokar
(@Neil_Pokar) reported
@SkyHelpTeam It’s a problem with a Sky Q box. For the past two days we having connectivity issues with the multi boxes we have with the main Sky Q 2TB box
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Nephalem
(@NephalemWrestle) reported
@SkyHelpTeam I've done that numerous times. It tells me there's a problem and to book an engineer, but when I try it says your having problems with the website. I've tried from multiple devices so it's not a local issue.