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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Crewe, Hammersmith, Barnet, Croydon, London, Ilford, Sheffield, Manchester, Southwark, Harringay, Luton, Liverpool, Batley, Halifax, and Carlisle.

CityProblem TypeReport Time
Crewe Internet 1 hour ago
Hammersmith Internet 4 hours ago
Barnet Internet 4 hours ago
Croydon Internet 5 hours ago
London Internet 7 hours ago
Ilford Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_dreamX
    christian (@Chris_dreamX) reported

    @spfl @SkySports Scrap the poor VAR

  • kelefc79
    kelefc79 (@kelefc79) reported

    @Everton at home @SkySports obsessed with city. And showing only them. **** them off everton. Get them out the stadium

  • ValiantDiode
    ValiantDiode (@ValiantDiode) reported

    @F1Media @SkyGroup @SkySports Let me watch it on F1 TV and not on dogshit Sky F1 with That moron Crofty! Seriously not paying for this **** anymore I just can’t stand the commentary anymore! 😠

  • forest_jay
    Jay (@forest_jay) reported

    @F1Media @SkyGroup @SkySports Fantastic, now improve the actual feed you give them as Sunday was a shambles. Missed so much action, slow to show replays, timing tower not showing info. Very poor!

  • EdsLFC
    Ed 🫡 (@EdsLFC) reported

    @josejdennis @SkySports it’s just **** all round. Surely we’re past it.

  • thewirralkopite
    wizzle (@thewirralkopite) reported

    **** off sky, trying to watch ted before i go asleep and d internet’s went off again. 2 days in a row at the exact same time it’s went off. @SkyHelpTeam

  • wavygooner
    Champions League Finalist (@wavygooner) reported

    Jamie O’Hara on SkySports just being stupid and dumb ‘Bournemouth would finish 3rd in LaLiga’ he said tf

  • AFC_Pound
    Pound_AFC (@AFC_Pound) reported

    @SkySportsNews Skysports has gone seriously down hill

  • waytogo081315
    waytogo# (@waytogo081315) reported

    @F1Media @SkyGroup @SkySports More bad news for the UK F1 fans.....I would like to choose not to be told which channel I have to watch sports on....sky and the BBC should not be allowed to control the UK TV

  • zapaz66
    zapaz (@zapaz66) reported

    @Pooliemags1Ttv It's down to West Ham and PSG/Bayern to save football. Skysports is barely watchable now, but can you imagine what it will be like if they win one? Never mind two trophies.

  • Ashaman_Tor
    Tor (@Ashaman_Tor) reported

    @SkyUK every evening lots of less exactly at 6pm, your status checker says no problems to line or with WiFi. Is this normal?

  • John_evans21
    John evans (@John_evans21) reported

    @nffckez @SkySports @SkySportsPL Ah thats **** then, considering how much you have to pay for even just the one chanel its very poor.

  • shikidaro
    circassianassassin (@shikidaro) reported

    @justcfc @SkyKaveh @SkySports i knew they were stupid but didn't think they were this stupid

  • DaBrown95
    David Brown (@DaBrown95) reported

    @F1Media @SkyGroup @SkySports This is horrible news! 😭 The NowTV experience is so bad

  • Starshelly20
    Michelle Speller (@Starshelly20) reported

    @SkySports football commentary is **** isn’t it?

  • Corrky_
    Corrky (@Corrky_) reported

    @F1Media @SkyGroup @SkySports This also means no F1 TV and all its perks. Worst possible outcome for viewers.

  • holuwasholex1
    Holuwasholex Series 📱 💻 (@holuwasholex1) reported

    @Blue_Footy @SkyKaveh @SkySports Really poor form

  • Scotter68
    Scotty 🇬🇧 🇦🇺 (@Scotter68) reported

    @NorthBankNadim @SkySports I totally agree with this that’s why I’ve pulled the pin on my Sky subscription recently as they have stopped low with this type of hater …Sky sports news has definitely gone down hill I even used to watch it in the 90s in Australia on foxtel

  • Tonypem
    CharleyBurleyTbe (@Tonypem) reported

    Daniel Sturridge really is that token DEI appointment aint he,? He’s ******* awful tbh,and sack Neville and his mate Carragher ffs both talk shite and biased as **** #Skysports #ManutdLiverpool

  • kun_ejizzy
    Morally Ambiguous (@kun_ejizzy) reported

    @timmy_sax @SkySports It’s never been a manager issue I think the players have just been poor

  • makuupaul
    Makuu (@makuupaul) reported

    @SkySports We should not celebrate too early. We have 4 Finals in the #EPL and #UCL, that is what matters most. Win them all. Keep our head down. #ARSATM

  • MUFC_LEE_89
    Bruce Bogtrotter (@MUFC_LEE_89) reported

    @UtdVault How skysports never sacked him for this is beyond me

  • seismictc
    seismictc (@seismictc) reported

    @Phillyconcarne The media bring the game into disrepute. SkySports are the worst.

  • BotusKing
    King Botus🐘 (@BotusKing) reported

    @justcfc @SkyKaveh @SkySports That’s not the problem,the problem is lack of ambition,because someone that won something would want to win more and to that they will invest more, you can’t make it to the CL for the first time in 3years and the best you could do is Delap

  • KwekuBron
    Kweku 🇬🇭 (@KwekuBron) reported

    @SkySportsPL @SkySports you’re idiots for allowing this idiot on your screens

  • stido2902
    stido (@stido2902) reported

    @F1Media @SkyGroup @SkySports This is bad for f1, if you can’t afford sky how do you watch live f1

  • T1_Lunar_
    ΛJ (@T1_Lunar_) reported

    @F1Media @SkyGroup @SkySports The worst decision.

  • yorksrover
    Nacmacfeegle (@yorksrover) reported

    @F1Media @SkyGroup @SkySports The worst news possible. I work on cruise ships and have no access to sky. I figured F1TV would be my best option, but skys monopoly prevents me from subbing to any plan except access, which is nothing more than the 8minute highlights shown free on YouTube. This is bollocks.

  • riteshshah16464
    ritesh shahi (@riteshshah16464) reported

    @justcfc @SkyKaveh @SkySports CAN ANYONE TELL THIS IDIOT.. THEY BEEN MAKING THE SAME MISTAKE AGAIN AND AGAIN

  • islandsbm
    islandsbm (@islandsbm) reported

    @SkySports please sort out the timing screens for F1!! We want to see the timings (to 3 decimal places) at ALL times during the race. It is so frustrating when the times weren’t shown a lot of the time and you can’t tell how close they are to each other! Why dumb it down??