Sky

Sky Outage Report

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 02/24/2026 06:55

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Hackney, Preston, Barnsley, Rotherham, Hammersmith, City of Westminster, Harrow, Royal Leamington Spa, Amersham, Warrington, Leeds, Southampton, Blackburn and Glasgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomPreston TV
United KingdomBarnsley Wi-fi
United KingdomRotherham Wi-fi
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kxmz__ kxmz (@kxmz__) reported

    @imnothasan @SkyHelpTeam oh **** thamk god bro i thought i was dumb

  • JerryMichaelLud Destiny Ludlow (@JerryMichaelLud) reported

    @SkyUK @SkyHelpTeam I heard about all the internet issues that have been going on and mine has just dropped it’s still connected yet it won’t allow me to catch up with my shows or play online games and I got the 64GBs fibre yet it’s only doing about 2-3 mbs download speed

  • monkeymatt2 Matt Allaker 🇪🇺🇬🇧 (@monkeymatt2) reported

    @SkyHelpTeam Assuming this is affecting NowTV Broadband customers as well? as they share the same network?

  • DeddleyDJ Darren Deddley (@DeddleyDJ) reported

    @SkyHelpTeam Hi @SkyHelpTeam are there any further updates on how the repairs are doing. Don't seem to have any service in Rochester ME3 area at the moment 😔

  • itdoesntaffect TerryMidhurst (@itdoesntaffect) reported

    @skyuk @skyhelp broadband not working #skybroadband

  • simonlush Si Lush (@simonlush) reported

    @SkyHelpTeam Anyone having this issue change the DNS server in your device network settings to 8.8.8.8 or any other public DNS server and it works. Have to do it per device as Sky stupidly don’t allow us to set our own dns servers on the router level.

  • sah038 Sarah 🏏🏒🥅 (@sah038) reported

    @SkyHelpTeam can you please let us know when broadband issues will be sorted very slow and keeps loosing connection

  • AderynDale Harriet Dale (@AderynDale) reported

    @SkyHelpTeam any more info on the broadband issue please??

  • joe_1183 Joe (@joe_1183) reported

    @SkyHelpTeam Any update? Still not working for me

  • lilminxem Emily Powell (@lilminxem) reported

    @SkyHelpTeam And I thought it was just me! Thank god for Twitter, I can’t get onto the website at all either to check what outages there are in my area or to test my internet, glad I’m not the only one affected. Please fix this ASAP - some of us are WFH...

  • Shaunysmall3 Shaun Small (@Shaunysmall3) reported

    @SkyHelpTeam @SkyUK any chance of knowing exactly when the internet will be back? I already pay too much for crap internet service, but now it appears I’m paying for a whole load of nothing?! #skybroadband

  • talithawhite TalithaecfcWhite (@talithawhite) reported

    @SkyHelpTeam I can't get onto my broadband. I'm in Exmouth Devon.. I see you're having issues all over the place.

  • astraldustmote Jem (@astraldustmote) reported

    @SkyHelpTeam Talked to some friends and the Internet is down in Ashburton, Newton Abbot and Buckfastleigh for Sky customers. A pretty big outage.

  • NicCop_avfc Nicki Copson (@NicCop_avfc) reported

    @SkyUK whats the issue with wifi in SS14 this evening?

  • MR_CONSPIRACY_ Judge Mental (@MR_CONSPIRACY_) reported

    2 weeks with no TV now my sky bb is fecked!!! Just seen 100s of other tweets with the same problem. Just hope I won't have to pay the full bill this month as I haven't had the service I have paid for. @SkyUK.... Oh at least tell us what's happening fgs

  • MorrisinoK K morrison (@MorrisinoK) reported

    @SkyHelpTeam Sky service checker now saying no issues but we’re still having problems. Why was the network problem message removed when there are clearly still issues?

  • Suecrag1 Suecrag 3.5%❤️ (@Suecrag1) reported

    @SkyHelpTeam When are you going to fix this. Can’t access Sky broadband which means cannot watch any bloody films

  • Liverpooltoonz Kop Cartoons ⭐️⭐️⭐️⭐️⭐️⭐️ (@Liverpooltoonz) reported

    @Loukashair @SkyHelpTeam Same mate just checked on here to see if anyone is having problems the Sky website keeps crashing as well

  • DCCCNC1 DCCCNC (@DCCCNC1) reported

    @SkyHelpTeam It's not like this is a one-off it happened a few times for the last 3 days. I think the issue is resolved now for me tonight. Finger cross this time

  • LGSkipper98 LGSkipper (@LGSkipper98) reported

    Probably won't be streaming tonight as @SkyUK network is down.... fun times

  • UnDa_YaW NANA YAW 🇬🇭 (@UnDa_YaW) reported

    WTH is going on with the network?Paying so much money and there is no communication @SkyUK sort it out!!! #skybroadband

  • ah55an Ahsan (@ah55an) reported

    @SkyHelpTeam Hi @SkyHelpTeam Any update on this issue? Conscious that i need the Broadband up and running login for work. Please advise...

  • jcoxy7 jcoxy (@jcoxy7) reported

    @SkyHelpTeam especially as being a customer 11 years never get a curtacy call or letter saying oh hi youve been loyal heres some deals we want to get you with!!! so new supplier i recon will give me better!! dont think ill be the only 1 you lose from this BS.

  • FredHadden fred hadden (@FredHadden) reported

    @SkyHelpTeam Any update on this issue ?

  • djlittlemac45 Macaulay Pritchard (@djlittlemac45) reported

    @SkyHelpTeam You need to hurry up and fix the issue missing out on valuable ps5 time atm

  • Deeeej_Shroom The Postman (@Deeeej_Shroom) reported

    @SkyHelpTeam your internet is proper **** lads

  • JoshuaAuger Josh (@JoshuaAuger) reported

    @SkyHelpTeam why is my broadband not working? It hasn't been all day, disgraceful.

  • gilesgiggins Giles Giggins (@gilesgiggins) reported

    @SkyHelpTeam no broadband no apology nothing. Sky is once again clouded. This has broken out contracts time to move

  • nickyj0506 Nick0506 (@nickyj0506) reported

    @SkyHelpTeam please do not tell me Internet is down again! This is getting beyond acceptable now. Used to be able to recommend Sky to my family and friends. Now I find myself recommending that they find a more reliable service.

  • thecloudxpert Christopher Lewis @ PTO (@thecloudxpert) reported

    @SkyUK I would love to try and report i am having issues with sky broadband but as your Test my broadband is down I can’t really do anything...