Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (17%)
• TV (16%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Croydon, Wallsend, Chatham, Hammersmith, Liverpool, Chester, Cardiff, Birmingham, Gosport, Nottingham, Poplar, High Wycombe, Harringay, Southampton, and Washington.

City	Problem Type	Report Time
Croydon	Total Blackout	16 minutes ago
Wallsend	Internet	1 hour ago
Chatham	TV	2 hours ago
Hammersmith	TV	2 hours ago
Liverpool	Wi-fi	2 hours ago
Chester	Wi-fi	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel homans (@Homieyido) reported 4 minutes ago

  @Mrjamieohara1 Jamie please call out these refs on sky. They are ridiculously biased now. Yeah we’re **** we get that but today’s performance was horrible . That lump upfront for Sunderland should have had about 4 yellows today.. also remind your mob @SkySports to not have don Goodman on again

• 
  For Farkes' Sake. (@ForFarkesSakeV2) reported 4 minutes ago

  @ShaneBarrett442 @1972_rickyb @SkySports We'll just call them Manchester then. Problem solved. Genius

• 
  Stato (@mattflack90) reported 10 minutes ago

  @Mr_OKane_ @ChunkyTHFC @SkySports but it doesnt start there, it starts outside the box, even then from the pic its not playable by romero, hes just stopping the playing closing down the GK BUT as i said, that rule implemented hasnt been used in yrs, its just an easy get out for the PGMOL to back the refs decision

• 
  Bainez (@BallingWBainez) reported 12 minutes ago

  @SkySports So called social media content creators are hating on this…. Rigged or not he’s having his 15mins that’s all! Calm down tiktokkers ffs!

• 
  NALUBEGA (@zai_AFC) reported 14 minutes ago

  @Confide47576680 @SkySports They'd all be writing thesis essays and interviewing all creepy legends about how terrible arsenal fans here but this to them is all jokes and laughs 🚮🚮

• 
  LONGURAGWELE🧠🇺🇬👂 (@silviorhodes) reported 16 minutes ago

  @SkySports Gary neville should keep his opinions for his useless club, he has never managed a top team in his managerial career...Let our players be, let them heal alone🚮

• 
  the Sports nut (@triggerhoward) reported 18 minutes ago

  @ElijahKyama_ Merse fast becoming worst pundit on @SkySports And that’s saying something

• 
  Ox bee (@ChamboOxlade) reported 19 minutes ago

  @visco78 @silviorhodes @SkySports You're are slow, remember oct 2023 at the Etihad

• 
  GoonerDub (@johnanthonyr4) reported 19 minutes ago

  @SkySports Why ******** are you giving this guy air time, gone are the days Sky was a serious media outlet, you’re a joke of an organisation

• 
  FPLgingerbread (@FPLgingerbread) reported 21 minutes ago

  @SkySports Remember when sky sports was respected? Before this **** and Jamie O’Hara

• 
  Stato (@mattflack90) reported 23 minutes ago

  @Mr_OKane_ @ChunkyTHFC @SkySports sorry i thought this whole argument was on the fact that it should have been a yellow if your trying to say that it should have been a RED? then yes were done because there isnt a decimal of a percentage chance that the decision for that incident is a straight red

• 
  yyyy (@thrwawyact) reported 24 minutes ago

  @SkySports Watched the All-22. Elite banter production but his 3-cone time escaping Stamford Bridge tested historically poor. Day 3 prospect

• 
  Harry (@HarryHarryshud) reported 26 minutes ago

  @ForFarkesSakeV2 @SkySports This guy would claim talking about a successful London club it would be Spurs. It just wouldn’t be. Ever. You talk about a Scouse team. We all know it’s Liverpool. Talk United. It’s Manchester United. Always. I’ve never once needed to say th full title. Not once.

• 
  D (@DM_1986_) reported 31 minutes ago

  @ChunkyTHFC @SkySports At least you admit it. Dumb ****

• 
  Brian Mitchell (@BrianSMitchell) reported 32 minutes ago

  @SkySports Your coverage of The Masters is awful. Taken out all the background noise of the wildlife and sterilised the whole event.

• 
  Arsenal 1886 (@1886RedArmy) reported 34 minutes ago

  @SkySports There’s a reason why people are bootlegging sky sports and more power to them, the ******* state of this crap

• 
  Williams V (@youngdeacon17) reported 35 minutes ago

  @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this season, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

• 
  Rick (@1972_rickyb) reported 35 minutes ago

  @jayemm_ely @ForFarkesSakeV2 @SkySports Shut up you stupid idiot.

• 
  BehindBlueEyes (@happy_jack67) reported 36 minutes ago

  @SkyHelpTeam quite possibly the worst experience ever. Paid for gigafast and so far a nightmare. Engineers Wednesday and Thursday and still disconnecting every 20 mins - avoid at all costs #sky #skytv #skybroadband

• 
  Malma42 📚 📺 ⚽️ (@malma421) reported 37 minutes ago

  I might still support Eddie Howe & disagree with the Howe out fans but I don’t blame our fans for how bad Newcastle Utd has been this season either cos how can fans who have supported our club be ti blame for them not trying for us this season? **** @SkySports @talkSPORT #NUFC

• 
  Gassy (@El_Fartalot) reported 37 minutes ago

  @SkySports What a load of crap. He was basically begging for his 5 minutes of fame. After the bottle trick he then put some Foden t shirt on

• 
  einhornbienchen (@einhornbienche1) reported 38 minutes ago

  The @SkySports commentators in Germany breaking every rule of masters ethics by talking about @McIlroyRory and his wives problems in the past just as they share the moment of winning is such a disgrace. #masters #rorymcilroy #skygolf

• 
  Araali Kahu (@KahuAraali) reported 41 minutes ago

  @SkySports @Nabimara_Paul God help them that the same joke doesn’t turn around and City bottles

• 
  MrGreat (@MrGreat53591337) reported 41 minutes ago

  @g5_tv461 @SkySports Life doesn't work like that. It's not a movie

• 
  hampy (@hampy1971) reported 44 minutes ago

  @SkySports Who ******** is Jamie o hara!!!!! Im sick of hearing the moaning ****

• 
  Sparx (@footycorner_tv) reported 46 minutes ago

  @SkySports never thought of it?! liar

• 
  🗻🇮🇪 (@ColoBelowCover) reported 47 minutes ago

  @ForFarkesSakeV2 @SkySports You knew who they were talking about, so does everyone else what’s the issue?

• 
  THANK YOU KAI ❤️ (@AbamiBoy) reported 52 minutes ago

  @SkySports Damn it Sky sports! Are you really this desperate for engagement? We’re out here interviewing fans for becoming memes now ?

• 
  Williams V (@youngdeacon17) reported 58 minutes ago

  @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this reason, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

• 
  Arnold (@Arnold1789) reported 1 hour ago

  @afcooog @SkySports You are literally in US ( Thousands of miles away from the Emirates Stadium ). The lad goes to games something you will never do you,Yet you call him plastic? you absolute Melt why don't you support your local pal. E.g Inter Miami or smth Jeez 🤡