Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Inverurie, Northampton, Oldham, Leven, Hounslow, Carshalton, Glasgow, Edinburgh, Burntwood, Porth, London, Hammersmith, Dublin, Rushden, and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 hour ago |
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Internet | 12 hours ago |
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Internet | 12 hours ago |
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Internet | 14 hours ago |
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Wi-fi | 19 hours ago |
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Wi-fi | 21 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ads (@adsreilly) reported@SkyUK please cancel my subscription with immediate effect. We’re done here
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M C Gilani (@MGilani57809) reported@SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!
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Saintsmith80 (@saintsmith80) reported@skysports plus is poor. Every time watch a game via the red button it always buffers
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Dillon (@dillonjahn) reportedCan't believe how poor the standards have got at @SkySports . Used to be the gold standard for sports broadcasting and news, but the entire product served up these days is a complete joke.
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Gbolly (@Gbollymiasin) reported@MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met
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Warby58 (@Warb58) reported@SkySport @SkyHelpTeam Your football app is crap. Trying to watch a game, it's constantly flicking off to another game. What am I paying for?
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Saintsmith80 (@saintsmith80) reported@SkyUK keep bothering to change my broadband maybe sort out your channels first like @SkySports plus channel. Why offer games on red button if matches just keep stop/starting. Very poor
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Andrew Dalton (@Andy_Dalts) reported@SkyUK so many problems since switching to fibre 3 weeks ago. More time not working, than working. Can’t get through to anyone to speak to and your online support is dreadful. So disappointing, would not recommend to anyone
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NotAPennyMore (@EDPC66) reported@Lipsy198 @SkySports Three. Scousers going mental are to blame just as much. But yes, the majority of the ruination is down to the two cheating bastards in blue.
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Abdulla ishan (@Abdullaishan86) reported@SkySports for a player who has led his team to 0 champion finishes and somehow is more expansive than rodi or declan when they both have a golld badge on thier lions how is this smart money this is foottball manager levels of stupid
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Steve Jones (@stevejones177) reported@SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.
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Shivam Damohe (@mancpunk) reported@SkySports Sky Sports still milking Man United in 2026. Real journalism down the drain
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Ste F (@Stevefoxy78) reported@Mataniels @SkyKaveh @SkySports Its funny watching them through gritted teeth talk down City's business and talk up UTDs
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UptheRams (@uptherams72) reported@charlieldrv @SkyHelpTeam Not being funny mine half way through second half reverted to footage from the first half, around 58min went back to 35 min.. absolutely useless service
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.. (@OntheGrealish) reported@NilSatisNews @SkySports Why are they asking this bankrupt ****....nobody gives a **** what he thinks...go spit on some kids.
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jon smith (@silver93216) reported@charlieldrv @SkyHelpTeam Why do people subscribe to SS , it's awful 🤔
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durdraug7 (@yuzekchiev1) reported@KopSector @VinnOConnor @SkySports Such a stupid window again
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Joe Middleton (@Bigjoe201207) reported@grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK
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mukerem (@muke2nd) reported@SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.
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Kieren Rees (@kieren_rees) reported@wozza2484 @SkySports The buffering is crap always happens when the ball flies into the box.
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fedupstfc (@stfcnickw) reported@SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....
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Stav Coys (@FplStavLasso) reportedFinancial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt
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Steve Hale (@SteveHaleGK) reported@SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻
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harold lloyd (@haroldlloyd2) reported@dixiedeansboots @SkySports Complete waste of electricity and an hour of your life. If I have an opinion on a particular incident in the game, these bozos won’t change it.
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Jack Woods (@Jackwoods2020) reportedSaid it before and said I’ll say it again @SkySports STOP LETTING GARY NEVILLE commentate on Arsenal games for **** sake
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Stephen E Holmes (@Steveeholmes) reported@SkySports that green screen is ***€ing terrible! Like watching the weatherman
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Warren (@wozza2484) reported@charlieldrv @SkyHelpTeam 100% this, the game I watched early in the second half kept jumping back to the first half! Constant buffering and poor quality @SkyHelpTeam
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Nick watson (@Nickwatson888) reported@_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!
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MarkJ (@Mark_J69) reported@LIVE_LOVE_MCFC @SkySports Has he ever broken an exclusive story. Just sits there in his expensive suit reading Ornstein
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lewis (@lewishutchison1) reported@SkyHelpTeam Is anyone able to help change my phone number. Phone system getting stuck and cutting me off constantly. Trying to upgrade but I can’t.