Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Blackburn, Croydon, Rochdale, Dartford, Southwark, Coatbridge, City of Westminster, Wandsworth, Liverpool, Chatham, Eastbourne, Tranent, London, Hackney and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Croydon |
Internet | |
| Rochdale |
TV | |
| Dartford |
Wi-fi | |
| Southwark |
Wi-fi | |
| Coatbridge |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew White
(@mrmrwhite86) reported
@SkyHelpTeam my internet speed is shocking. Not the agreed minimum. Is there any issues in the Mansfield area?
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James Lee Burstein
(@iJamesLee) reported
Hey @SkyHelpTeam Im trying to cancel an engineer visit tomorrow but iv been on hold for 45mins…. Why cant it let me do it online?
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Ewan Armstrong 🇺🇦
(@ewanarm) reported
@SkyHelpTeam No and then completely lost connection! Still slow and unreliable
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Graham
(@Graham93201) reported
@SkySports And you select the worst commentators and pundits to make it unwatchable. Only lasted 2 mins for the game tonight. At least give the option to watch it with just the crowd noise.
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Chelsea Family
(@paulsully73) reported
@TeleFootball @SkySports is the most bias broadcaster for MUFC , LFC . Other fans should just load up a fire stick and cancel Skys monthly prescriptions .. fck em …
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Skillachi
(@Skillachi2) reported
@SkySports Gerrard worst manager in the league
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Clare Duncan
(@clareduncan5) reported
@SkyHelpTeam I've been trying for about 6 weeks now to download Paramount+ with no luck. I just keep getting an error message. I pay for Sky Cinema. Any help?
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Matt C
(@rugbymjc) reported
@SkySports @GNev2 This is getting stupid now. Just gonna stream stuff instead of paying to watch Gary Neville and the Man Utd agenda each week.
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Ged Rea
(@ged0407) reported
For those pundits on @Skysports (Tim Sherwood) stating that 'Gomez and van Dijk doesn't work'... Including last night in PL started together 34 times - 27 wins, 3 draws, 4 defeats. 79% win ratio. Doesn't work???
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Rob
(@RobTrav) reported
@CamEw2 @TotalFootyTip @SkySports True this. I went to watch an LFC match years ago it was £10 a ticket as it was Europa Quali it was my 1st match I’d been too. But the costs are stupid now. Even the mens teams are struggling unless a “Top 4” team are the opponent
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John
(@johnscottkevan) reported
@SkyHelpTeam since getting sky glass ive had nothing but problems its a shambles how do i get out the contract? Nothing seems to work!
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Andrew Matson
(@andrewseagleeye) reported
Trying to watch Bolton v Aston Villa on @SkySports but sounds as if the commentators are reading the news? Better with the volume turned down! #BoltonvVilla
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lewis price
(@LewispAVFC_) reported
@SkySports Not an upset, we are ****
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lporter
(@lpkermit) reported
@SkyHelpTeam I’ve had my sky Q less than 12 months and tonight half the buttons on the remote aren’t working, have changed batteries and tried a reset pressing 7&9 , still not working!!
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Billybhoy999
(@billybhoy999) reported
@ScotlandSky A week or so longer.... Two weeks ago this fraud boyd claimed that morelos was the best player in Scotland. Sack this idiot skysports.
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Mel greensmith
(@Mushy222) reported
@SkyHelpTeam @blokeonradio Yes having the same issue on 404 watching on sky Q. A problem announcement should be made on the channel
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Mitchell potter
(@Mitchell_potter) reported
@SkyHelpTeam @nic_shout Why not publish this for everyone, it is a common issue
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Stephen Davis
(@Davis16Stephen) reported
@Cash99112435Joe @SkyUK It is, tv is good but the services are crap and you can’t get any discounts at all so you’re paying way above what it’s actually worth
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Tony
(@_Tony_Parker_) reported
@SkySports panel is proper ****
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Morgan.L
(@EcfcMorgan1) reported
@SkySports Just a bad Lee Holmes goal
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M T H
(@mtholmes84) reported
@SkySports commentary gets worst by the week. Lee Hendrie and some random shouty woman ticking the PC box tonight 😩🔫. They need to start putting a crowd noise only option on!
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Kevindelaney
(@Kevinde90524281) reported
@SkySportsWSL @SkySports Totally sick of women taking over sky sports I'm not paying for that crap
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BlueDelta1
(@Delta1Blue) reported
@SkyHelpTeam i've been experiencing connection issues for the last week, and cant get download speed over 8mb/s despite being promised a minimum of 120mb/s. This is impacting my lifestyle and ability to work online, please advise me on how to fix
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Steven Lynn
(@Lynn_steven) reported
@RuggyB @SkyHelpTeam Tried to send you a DM RuggyB to try and see if I could help but unable to send you a message. Was in the BB tech team until June so hope I could help.
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Stephen Davis
(@Davis16Stephen) reported
@bensarunner @SkyHelpTeam I’ve had sky Glass for a while now, tv is great but didn’t realise that I would lose all my discounts plus BT sports as was never explained to me. Now I see people getting these offers and I get nothing. Apparently I’m a valued customer though. Pathetic services
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90s Rule!! 🐜🐜
(@AdrianM35628401) reported
Dunno what this hundred cricket crap is on sky sports theres not even team names on the screen! But its boring as **** lmao @SkySports
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Mark Brodie
(@markbrodie24) reported
@SkyHelpTeam had terrible picture on live sport channels eg football and cricket brakes up sometimes pixels checked all box's other channels are fine all wiring fine seen a few others had same problem
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Summer in February....? 🤔😎
(@Littlun007) reported
@SimonRagoonanan @SkyHelpTeam @OpenreachHelp Hope they've refunded all your Internet bills and media charges for the last 3 weeks. Might as well cancel next month's bill too if they don't fix it
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Robert
(@RuggyB) reported
@SkyHelpTeam hello Sky. Lately our internet is down more than it’s on. Constantly dropping out. Never had this problem before. Please help.
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M T H
(@mtholmes84) reported
@SkySports commentary gets worst by the week. Lee Hendrie and some random shouty woman ticking the PC box tonight 😩🔫. They need to start putting a crowd noise only option on!