Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 16: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (55%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Batley, Mitcham, London, Wilmslow, Croydon, Bristol, Gosport, Peterborough, Glasgow, Islington, Derby, Hammersmith, Rochdale, Birmingham and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Mitcham |
Wi-fi | |
| London |
Internet | |
| Wilmslow |
Wi-fi | |
| Croydon |
TV | |
| London |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Gerlach
(@Philidor1957) reported
@FBM_MidStaffs @skytv @SkyHelpTeam If its a digital clock it operates via GPS signal It should correct itself given time
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David Melia
(@greenwhitewaste) reported
@SkySports Yes it was good tactics but 2 old stagers are not gonna do that every game, he ruined telles, sancho and van de beek, oh i forgot about martial, now greenwood and rashford, pogba **** him, its a shitshow.
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Robin Campbell
(@RobinCa12888970) reported
@SkySports @GNev2 Tottenham have looked terrible this season but fair play to united for that performance you can only beat whats in front of you
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B͜͡i͜͡G͜͡ S͜͡L͜͡i͜͡C͜͡E͜͡
(@JDoh81) reported
@SkySports Against one of the worst spurs teams for a long long time! Hardly a big result! Any of the top 4 will steamroller us! And have done!
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Damo
(@DamienC43222267) reported
@SkySports Tactical masterstroke!!!... you mean play a flat back 5 cos our confidence low and the team is **** and we'd rather not concede goals and then try and him on the counter... that tactical masterstroke??
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Richard
(@2Stayonthepath) reported
@Mr_Smurf @SkySports When you have a crap defence, you block all avenues. It's what Gareth Southgate does for England. Not rocket science. But there will be space to attack the space where AWB & Shaw leave dragginng Maguire and Lindaloff out of position and making it easy to get crosses in.
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Chukwuemeka Peter
(@Chukwue81377818) reported
@GDevaney @SkySports Lose Ole's fault, a win, the opponent were poor. Retards on the loose...
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TheSlack🦍
(@theSlack22) reported
@SkySports They'll be down by January at this rate...
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Julie Berry
(@joolsobrien) reported
@SkyHelpTeam - my TV hasn't been updated with the clock going back. I've never known it to not be done before. Did you forget?
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craig reddy
(@craigreddy) reported
@SkyUK how long are we likely to be without Internet in Tenby? Been down all day. I’m guessing due to the hurricane strength winds but football is in so any chance of sorting it?
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ed⭐️⭐️
(@edcfc73) reported
Anyone having problems with the clock on there Sky Box or uploading iOS 15.1 @SkyHelpTeam @Apple ?
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Billy.Big.Bollocks
(@BillyBi84761139) reported
@SkySports A tactical masterstroke? We played a piss poor Spurs side that couldn’t score in a brothel, yet we are supposed to be dumb enough to believe this is a masterstroke? What about spending £74m on a winger then playing a formation where he cannot play? #OleOutNow
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Simon Butterworth
(@sibutts62) reported
@markers19570 @JeffStelling @SkySports With you there PD, these pundits are bloody awful
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wayne callear
(@waynner84) reported
@SkySports Means **** all it was spurs ffs they r **** Wait for Saturday when #city **** thm at #OldTrafford
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Jordan Robins
(@jordan13182) reported
@SkyHelpTeam any idea how much longer Internet will be out in Saint Mellons, Wales. Been down since 2am.
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Jarred Goulding
(@JarredMG_) reported
@Brandon57348647 @SkySports For suggesting his heart problem may be down to a dodgey vaccine? Get a grip you soft prick
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Jeanette Aka Mrs.P.
(@JeanettePlatt) reported
@drosey @SkyHelpTeam Me too and it didn’t work, never had to do this before it reset its self
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Druus
(@druus73) reported
@SkySports Let’s not get to excited Spurs we’re awful.
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Gwen
(@Gwen77335383) reported
@SkyHelpTeam Hi Sky Help, We are trying to renew our sky broadband package. I am clicking renew but the website tells me that there has been a "Technical error It’s not you, it’s us. Try refreshing the page" Are there issues with your accounts system today? Thanks.
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Jon Heptinstall
(@jheptinstall24) reported
@SkyHelpTeam Canceled down sky glass yesterday. I’m still unable to to reinstate sky Q due to a button being greyed out your end. This is a joke I want to watch tv!!
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Ketna1995
(@ketna1995) reported
@Barca_Buzz @SkySports Damn. To be honest, at his age, I would consider retirement, before anything worse happen.
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Heather Wilkie
(@heva018) reported
@fade2dust @SkyUK Same issue her @SkyUK
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Myles 🍁☘️
(@MylesMcGarvey) reported
@The_Dena @SkyHelpTeam Same problem here in Ireland. Thought it was just me, but it seems everyone is having the problem.
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Darren Upson 🚀
(@DarrenUpson) reported
@SkySports We were playing a shite Spurs side. Calm down everyone. We’re still a bit rubbish.
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Ash
(@Ashdubyah) reported
@SkySports By playing top too strikers for the first time together? He’s a bad manager.
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Alex
(@alex_vickerss) reported
@SkyHelpTeam I need a callback from one of your operators please, I’ve got a billing issue and can’t get through on the phone myself
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ja
(@alr6872) reported
@SkySports Basically it was one awful team against another awful team, & one won against one which has only scored 9 goals in 10 games, not exactly a hard team to stop. Get a grip on reality. @SpursOfficial @ManUtd #spurs #ManUtd
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Kevin Tosh
(@KevinTosh14) reported
@jonty1512 @SkyHelpTeam Everyone’s having the same problem and to make sure you don’t miss your recordings I would suggest doing them manually until they’ve sorted the time difference out for now.
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Ants
(@FastTony1967) reported
@SkyHelpTeam hi, I cancelled sky a few weeks ago but changed my mind and stayed with sky TV on a new contract. I have been sent a box to send back my skyQ box, I'm pretty sure this is a mistake. Can you help with this?
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Allan 55nedden
(@allansnedden) reported
i know i say this nearly every week, but paying @SkyFootball @SkySports a ton of money to have to mute the commentary because of how bad it its for Rangers games is beginning to look like a waste of money