Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Glasgow, Rochdale, Manchester, Stroud, Milton Keynes, City of Westminster, Conwy, Halifax, Ilford, Blackburn, Paisley, Birmingham, Paddington and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Glasgow |
Internet | |
| Rochdale |
Internet | |
| Manchester |
Total Blackout | |
| Stroud |
Internet | |
| Milton Keynes |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Exhaustedmolly
(@exhaustedmolly) reported
@SkyHelpTeam We seem to have an issue with Discoveryplus. We've got the app on the TV and iPad but it's coming up upgrade now as the content isn't available with our pass? I thought our sky VIP status allowed access to this channel? thanks
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BC
(@BobbyConroy5) reported
@singo_ian @SkySports Your an idiot if you disagree with a player deciding to represent his own country. But there is no argument if they move the timing
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Tim Chambers
(@timchambers321) reported
@Jonbennett8Jon @SkySports Norwich are so bad I'm not sure Leicester would accept that.
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Michael Stammers
(@Cover4Let) reported
@SkyHelpTeam Hi Emma, is there a link to the technical team as I can’t see it. It says it can’t help but keeps telling me to recheck everything? Thanks
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mark teasel💙💙💙
(@Mteasel67) reported
@SkyHelpTeam help required here please , I have a Sky Q box, I'm trying to get the EFL football on the red button ? , What's the process to do this please ?
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Paul Towell
(@paultowell) reported
@SkyHelpTeam Guess this issue still isn’t resolved then?!
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Michael Stammers
(@Cover4Let) reported
from
Southend-on-Sea, England
@SkyHelpTeam Hi no I’ve tested everything and reset multiple times but now 2 days with no WiFi. This is obviously a potential issue for work etc - is an engineer the best option?
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BC
(@BobbyConroy5) reported
@veencube11 @SkySports Okay stay mad about your terrible standard competition that will get **** all money because **** all watch it
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Greory
(@Greggs03) reported
@SkyHelpTeam As if this is the customer service 😭
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Greory
(@Greggs03) reported
@SkyHelpTeam Done that. Was told I’d get a call back today which never happened…. Again. I just want to cancel my broadband.
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Rob290513
(@rob290513) reported
@Parsons85Owen @SkySports Shite the majority of it. I agree about other tournaments but not as bad as the AFCON is
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papistanno
(@papistanno) reported
@SkyHelpTeam ur internet is terrible, hopefully use go bankrupt some time soon x
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AlbertzLeftPeg
(@albertzleftp3g) reported
@LondonRunz @woofly32 @SkySports Have the clubs been asked to shut down for the African cup of nations? 🧐
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Vee
(@veencube11) reported
@BobbyConroy5 @SkySports Ohhh you poor man's Jimmy Carr you got jokes for days. But get this. Afcon is going nowhere. It will be played at this time all the time. Just get used to the fact that Africans will not take orders no more. Simple. I know it hurts you. But you will heal.
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Russell M ** #FBPE = #CupidStunt **
(@Russell__M) reported
@SkySports Why did he never play in it. Bet you he can't name the last 3 winners.
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lfc fan
(@lfcfan584) reported
@SkySports Slow Sports? It's already been postponed. Catch up
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John Provis
(@cementsatshef) reported
@SkyHelpTeam Hi Liam - thanks, I couldn't get through on the phone, but in the meantime I've had an email saying we've been rebooked for a late-Jan install... for a service upgrade we ordered in November. I guess there's little choice but to wait, but it's a bit shoddy, all-things-considered?
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Greory
(@Greggs03) reported
@SkyUK Even better if my broadband actually worked when I want to watch football on Amazon prime. Can’t wait to cancel my contract.
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James
(@James03377266) reported
@SkySports why’s the ref telling Jane Wade to slow down in the darts
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Chris The Genius
(@CFC_Chris7) reported
@SkySports Are u serious wtf game has already been postponed
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Jonnypeters
(@Jonnypeters15) reported
@dynemmic @MarkHor85004053 @SkySports Go to hell and burn to ashes idiot
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Switch It with DC
(@SwitchItwithDC) reported
@SkySports Surely a good example for society is the players that despite the tattoos have employment. The whole tattoos are bad for jobs stick is so tired.
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Connor M
(@invisiblehbd) reported
@Rds_at @BobProcterr @SkySports Because you have always acted like an idiot.
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FE4RRõSÊ
(@FearRoseA) reported
@veencube11 @BobbyConroy5 @SkySports Who pays their Bills and outrageous wages? It's clubs and they have all rights to keep their players for full season the timing is bad when club struggling cuz of these players missing who take the loss it's obviously the club's
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papistanno
(@papistanno) reported
@SkyUK ur WiFi is terrible, hopefully use go bankrupt x
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Dave lee
(@teddybaby79) reported
@SkyHelpTeam have to say that sky glass has been our worst decision yet. Sick to death of rebooting every day. Wired in connection...signal drop. Can't even watch match of choice on sky football as it buffers, but no buffer on mobile phone on same sky Internet....shambles
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FE4RRõSÊ
(@FearRoseA) reported
@SkySports It's so stupidly misunderstooded clubs the who one who plays astronomical wages to their players even if world cup took in middle of club season it would still get lotta stick the timing is so bad the tournament shouldn't be happening in mid season sorry
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BC
(@BobbyConroy5) reported
@veencube11 @SkySports Stay mad about afcon being a poor mans euros
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Lee
(@TrickyLMC) reported
I’m not at the game tonight so watching on sky but why does it feel it’s on the red button the atmosphere sounds weak as piss cause they only have one microphone at the ground. Come on @SkySports spend some more money on championship games please it sounds awful.
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mark hodges
(@markjhodges) reported
@SkyHelpTeam take it you know there’s an issue with Apple TV freezing on the load screen. @AppleTV any suggestions.