Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 10: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hackney, Reading, London, Burntwood, Hammersmith, Glasgow, Walsall, Bristol, Birmingham, Lidlington, Leeds, Deeside, Sheffield, Cirencester, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 18 minutes ago |
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Internet | 22 minutes ago |
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Internet | 33 minutes ago |
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Internet | 2 hours ago |
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Wi-fi | 3 hours ago |
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Internet | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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NkwaByte (@nkwabyte) reported@theMadridZone @SkySports Just give it to him, all the bad nuts will be exposed, but in hindsight sight this is what they should have done for Xabi Alonso
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BJFD 🇵🇸 (@ceasefire_now__) reportedKris Boyd is absolutely unbearable on @SkySports. Put the gak down and shut ******** up!
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Kweku 🇬🇭 (@KwekuBron) reported@SkySportsPL @SkySports you’re idiots for allowing this idiot on your screens
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Tor (@Ashaman_Tor) reported@SkyUK every evening lots of less exactly at 6pm, your status checker says no problems to line or with WiFi. Is this normal?
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Ben Pedley (@ben_pedley) reported@F1Media @SkyGroup @SkySports Nooooooooooooooooooooo !!!!!!! Stop making terrible decisions!!!! Absolute morons!! For a change, Listen to your fans and not the sound of ***** sky money landing in your wallets.
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North Bank Nadim (@NorthBankNadim) reportedThe fact that @SkySports elect to interview this juvenile, thick-as-pig-**** man who publicly hates and derides Arsenal, about Arsenal reaching the CL final, shows what a cheap, tacky, waste of money Sky has become. Worse than talkSPORT now.
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Thiago (@Thiago1365836) reported@spfl @SkySports Corrupt league FIFA needs to investigate this stupid league
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YungFhela HND🚀 (@YungFhelaHnd07) reported@theMadridZone @SkySports I hope we have a great outcome at the end. Let’s hope he comes back and fix the problems
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Shaun Barden (@BardenShaun) reportedOnce again the absolute bollocks from #skysports not calling out the ref decisions that went man city way, the Silva red card, the clear penalty in the second half, this lot do whatever it takes to play down incidents that go man city way, they always get swept under the carpet
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Buc08 (@buc_08) reported@SkySports why the hell are you pricing all the pubs out of showing the football!! Charging extortionate amounts so they all cancel?? Surely better to make a fair profit and let people watch football, than charge stupid amounts so you don’t make anything!! Disgraceful 😡😡
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Antony (@Oluamber) reported@talkSPORT @SkySports @NOW I have known this for a while this guy doesn’t like Arsenal he never says anything good about us.
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Boobo (@Booboxhcc) reported@SkySports Write that down g you lost me
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MeowzyTM (@MeowzyTM) reported@F1Media @SkyGroup @SkySports Sky charges way too much compared to F1tv this is SO bad.
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Nacmacfeegle (@yorksrover) reported@F1Media @SkyGroup @SkySports The worst news possible. I work on cruise ships and have no access to sky. I figured F1TV would be my best option, but skys monopoly prevents me from subbing to any plan except access, which is nothing more than the 8minute highlights shown free on YouTube. This is bollocks.
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Big Mahf (@BigMahf) reported@SkySports The coach is the problem not the player
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Craig Dawes (@craigdawes) reportedDoes anyone else have trouble watching channel 5 catch up through @SkyUK using a stream box or is it just me?
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Phil Hyde (@PhilHyde9) reported@baggies_rich69 @SkySports Still clinging on like a bad smell
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Corrky (@Corrky_) reported@F1Media @SkyGroup @SkySports This also means no F1 TV and all its perks. Worst possible outcome for viewers.
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King Botus🐘 (@BotusKing) reported@justcfc @SkyKaveh @SkySports That’s not the problem,the problem is lack of ambition,because someone that won something would want to win more and to that they will invest more, you can’t make it to the CL for the first time in 3years and the best you could do is Delap
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Mista Moonlight (@MistaWWFC) reported@SkySports The players are crap, sure. But Edwards is a clueless ****! Sack them all off!
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waytogo# (@waytogo081315) reported@F1Media @SkyGroup @SkySports More bad news for the UK F1 fans.....I would like to choose not to be told which channel I have to watch sports on....sky and the BBC should not be allowed to control the UK TV
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Vondia (@SirVondia) reported@SkySports **** all this just let only the nr. 1&2 of every country compete in de CL. Or just change the name of the tournament this has nothing to do with champions anymore.
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Danny K (@Dan_K1980) reported@hollywood_niall @SkySports Totally agree, too early and stupid to be bringing out that shirt. Both are weapons!
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GunnerEvenNextLife (@AzizHarold) reported@LiamCrook1 @centregoals @SkySports And remember Arteta when he came in fans were shouting Kronkes out. Arteta stopped that movement he gave the kronkes the club back and u think they will sit down and listen to some few fans calling for him to go? Is a big loss for the owner and the club for Arteta to go right now
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Randomrants (@unrandomrants) reported@FCK_USA @SkySports embarrassing that you dunno what you are talking about. Only the top 100 male players live a comfortable life and the rest live paycheck to paycheck because the majority of money goes to the organisers. That’s the problem, duh. Educate yourself with the issue in question first
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#BGG (@AnxnGBP) reportedIs this Skysports or AFTV, why is Ian Wright constantly referring Arsenal as “We”? You never hear such a thing from other pundits, so unprofessional.
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Niket Shah (NikS) (@NikS_Gooner1886) reported@TrollTouchline Andy Townsend is cringe all the time. Always speaks agst Arsenal @SkySportsPL @SkySports He initially did not mention on how crucial that Raya save was and went on with his hatred saying how good play that was. The level of commentary has gone from Bad to worst this season
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igor (@duckgrape3000) reported@BorgeEmil @SkySports Yeah so the fixture congestion destroys the newly promoted team and sends them straight back down 🚮
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Legacy Red (@IsntItShuffle) reported@F1Media @SkyGroup @SkySports Terrible day for f1. The sooner sky so existing the better
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My goat ^^ (@AFCxAnime) reported@NorthBankNadim @SkySports It's hilarious seeing an idiot spouting nonsense, it becomes a problem when a seemingly respectable person starts spouting nonsense.