Sky Outage Report
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, London, City of Westminster, Luton, Belfast, Blackburn, Paddington, Harrow, Newcastle upon Tyne, Leicester, Cardiff, Batley, Ilkeston, Crewe and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Total Blackout | |
| Birmingham |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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v solanki
(@solankivk) reported
@SkyHelpTeam my broadband has been down since yesterday about 2 pm
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Biggzs
(@BigDee09) reported
@SkySports "Tactical masterstroke " oh please. My sons Sunday league coach has better game plans. Spurs were really, really poor, which flattered man u(my club). Let's see how his new found genius holds up against Pep
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B Mugsy
(@red_end69) reported
@SkyUK my sky box has not updated the time. It’s an hour out. How can I fix this ??
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IdleBody ❁
(@ChequerSpell) reported
@SkySportsNews @SkySports Joke Club. Nuno was just the fall guy. The problems at Spurs will persist till they get rid of that egomaniac Levy.
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Diane G
(@DianeGreen_thfc) reported
All the media / pundits still saying we should have sold Kane are doing my head in. City never even made a suitable bid to start talks. Such lazy lazy journalism @SkySports @talkSPORT
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Craig2807
(@craig2807) reported
So the clocks went back an hour Sunday and Sky+ is still a hour forward, so what happens next with my planner as the start times will be wrong. Who else has this issue? @SkyGroup @SkyUK @SkyHelpTeam
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Alex
(@alex_vickerss) reported
@SkyHelpTeam Maybe you should consider a callback as good practice and proper etiquette when customer has been informed “If you cover this part of the balance, your phone will not be barred” What do you think Jason?
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Gary Wilson
(@wilsongj2002) reported
@SkyHelpTeam No I don’t want to be held in a queue for 40 minutes again plus your engineer said he was going to call at 8pm and didn’t 13 years as a customer and this is the service I get
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Felix Geemon
(@FplFelix) reported
@YorkshireSZN @SkySports Manchester United with new signings but bad coach
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Fippy Darkpaw 🏴
(@ahnlak) reported
@SkyHelpTeam i cannot understand how this can possibly happen, given that the clocks change every six months and you *know* when it's going to happen years in advance. And four DAYS to fix?!
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Allistair Reynolds
(@Bopperoo) reported
Awful from @SkyUK again…Internet down. No engineer until Saturday - and a charge to get them out! Third time in 9 months!
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Julie Berry
(@joolsobrien) reported
Who knew simply putting the clock back one hour would cause so many issues for @SkyUK!
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Rick, Rickwod, Ricky Howl 🐺 (Beanie Szn)
(@Unit_Rick) reported
@SkySports If you even pay the slightest attention to Minnesota sports you'll realise even an upset is never really an upset.
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James Morley
(@JamesMo23568496) reported
@SkySportsNews @SkySports Joke Boards rushing in for a manager prob would never fit at club , let Kane go he’s not happy
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lee pledger
(@PledgerLee) reported
@skytv @SkyUK We are having issues with no satellite signal is it a local issue? area is CB23
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Ryan Armstorm
(@RyanArmstorm) reported
@SkyHelpTeam I’ve not had 3 or 4G since yesterday morning. This is getting silly now because you say there is no issues. @Ofcom
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Lee Hynes
(@LeeHynes) reported
@SkyHelpTeam Hi Guys, my last bill for 15 Oct-Nov is a credit and you owe me ££ I cant get an answer on when it will be paid back to me. Your CS was brilliant when i was a customer, please dont mess it up now guys.
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phillip riggs
(@riggssp6) reported
@SkyHelpTeam my Internet is down for 2 days - can you confirm when it will be fixed - postcode area is SP6
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KellyMarie Carragher
(@KellyMarieC86) reported
@SkyHelpTeam hey my sky box is still an hour a head surely it cant be that hard to fix the time
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paul
(@merrymakem) reported
@SkyHelpTeam how long is it going to take to resolve the time issue on Sky+, it doesnt take this long to take the money out of our accounts !
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Wee Allan
(@weeallan1745) reported
@SkySports Ridiculous. A manager needs time to bed in. Spurs are a joke. Harry Kane should be sent packing, he is dragging the team down by his lack of interest. He’s cheating the club and the fans. Kane should have gone in the summer and the money used to strengthen the squad.
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Colin Tivey
(@Colintivey) reported
@SKYHelpTeam still no reply to request for SKY glass 8 days ago , unbelievable really!!!!What price customer satisfaction? Do I just give up?
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Cathryn maginnis
(@Cathrynmaginni1) reported
@SkyUK sky box is still 1 hour ahead of time. Please help
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nick sbacco
(@Nickxsb) reported
@SkySports Tactical masterstroke? Tottenham are crap?
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mark lacey
(@markwl71166) reported
@SkyUK Why would I risk getting rid of my 4k LG TV for a Sky Glass TV and all its new technology when you can't do something as simple as change the clock on our Sky + boxes or even issue a response to the thousands of customers asking about it?
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Premier hotspur tv (Simon)
(@Premierhotspur) reported
@LastWordOnSpurs @SkySports WTF THIS GUYS HAS TO GO NO MORE OF NUNO PLEASE
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Ruaraidh Gillies 1️⃣9️⃣🖐🏼☝🏼️
(@redbyname) reported
@red_end69 @SkyUK It's a known problem mate. Mine is the same. They're looking into it
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FredPurley
(@FredPurley) reported
@laura_jayne123 @SkyUK @SkyHelpTeam I have the same issue and its still there this morning, one hour ahead. Overnight reset didnt work. Very strange!
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Joe
(@JoeGftbl) reported
@LastWordOnSpurs @SkySports Has to be untenable now after all these reports, everyone knows his tenure is on life support, just get rid before it gets uglier than it needs to be #NunoOut
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Andy sleeman
(@SleemanAndy) reported
@SkySports @GNev2 Oh Gary,just because United won doesn’t mean they are Champions league winners….admittedly Ronaldo & Cavani got you out of the woods…but Spurs were Pretty poor weren’t they ? Let’s see how they get on against the citizens at the W/E 🤔