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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 56% Internet (56%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Ruislip, Bristol, Shrewsbury, Saint Neots, London, Southwark, St Helens, Birmingham, Wallasey, Blackburn, Hammersmith, Purley, Hackney, Fareham, and Peterborough.

CityProblem TypeReport Time
Ruislip Internet 18 minutes ago
Bristol Internet 43 minutes ago
Shrewsbury TV 1 hour ago
Saint Neots Internet 2 hours ago
London Internet 3 hours ago
Southwark Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • notleksF1
    DeskJockey (@notleksF1) reported

    @SkySportsNews Still ******* obsessed, imagine what would have happened if the shoe was on the other foot, oh wait we know the answer. **** ALL @SkySports @SkyFootball bias as ****.

  • sretfordrd
    Red Devil (@sretfordrd) reported

    Well done Bruno his standards have never ever dropped. Well deserved player of the season too #manutd #bbcsport #skysports

  • PieroDeSpinoza
    Piero De Spinoza (@PieroDeSpinoza) reported

    @juvenewslive @SkySports Here we go **** koop again, should be lost or draw

  • sporadictv
    Jim Parsons (@sporadictv) reported

    @SkySports Awful coverage of the City presentations. No audio from the Johnny Stones VT Commentators not knowing who the staff on camera were.

  • BISONS1973
    BISONS (@BISONS1973) reported

    @RoyCalley @SkySports The usual Roy! When describing the Hull support as amber he made reference to us and it being a sea of orange!!

  • suecresswell01
    Chatter box 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@suecresswell01) reported

    @SkyUK Totally disgusted with the service my 83yr old disabled mum has had. She's been walloped with £340 of bills since the end of March. Harangued into a bigger contract, with services she didn't want, then received a £140 bill, tried to cancel but you wouldn't.

  • andcot
    andrew (@andcot) reported

    @richard03875220 @andygoon63 @SkySports Which should’ve been on for the ones who never got to the game

  • GoonerGom
    tommy heatly (@GoonerGom) reported

    Sweet Jesus I Don’t give a **** about salah pep city Bowen …**** sake @SkySports I want to see the champions…

  • knoledge_
    knoledge (@knoledge_) reported

    @SkySports make sure they aren’t all drunk. Missing calls left and right. Lando still a lap down Goofies.

  • KeithNaidoo14
    MUFC Keith (@KeithNaidoo14) reported

    @Cr7fanAdabra @SkySports Seems to be okay but this is in Serie A where they most boring slow tempo games are played, idk how he'd do in the PL

  • TheLocalYidiot
    JA-THFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿 #ENICFCUKOFFCNUTS (@TheLocalYidiot) reported

    What’s this crap 5-A-Side football all about on @SkySports It’s proper shite

  • mickdublfc
    michael murphy (@mickdublfc) reported

    @weluvrogercook @SkySportsPL @SkySports what ******** am I paying for…… cancellation coming tomorrow

  • Ed_Row
    Ed Rowbottom (@Ed_Row) reported

    @StretfordPaddck Deflecting there Roy Keane. There’s a fine line between voicing your opinion and stone cold jealousy. Making snide comments to get noticed is never a good look.That isn’t punditry. @SkySports you should get your act together. Your hidden agenda is no longer hidden.

  • iamonabeach
    -on a beach- (@iamonabeach) reported

    @SkySports @NOWTV your stuttering live streaming service on my 900MB home broadband continues to be appalling.

  • ZeroFaffage
    Jof (@ZeroFaffage) reported

    The worst selection since @SkySports employed @Carra23

  • JustJamesOh
    James (@JustJamesOh) reported

    How this chaps getting so much airtime on TalkSport and SkySports, I’ll never know?!? It’s not entertaining and even worse, it’s just opening him up to so much attention and abuse!! It’s not healthy or funny and to be quite honest, it’s just cheap modern day bollocks.

  • cfc2364
    topei12 (@cfc2364) reported

    What ******** are you doing @SkySports you are an utter disgrace

  • sumochops
    Sumochops (@sumochops) reported

    @SpursArmyTweets Get ****** SkySports And get ****** Gary Neville Do not repost **** like this. He's plugged and plugged at us to go done. Plugs at Romero for red cards and being in Argentina. Wanked off Thomas Frank at every opportunity and slated a manager constantly who won us a trophy 🖕🏽

  • KennyGy2k
    KennyGy2k (@KennyGy2k) reported

    Hey @SkySports fix up and put it on the Arsenal trophy parade stop doing nonsense

  • Akoredenq
    Akorede (@Akoredenq) reported

    @CoachAmaani @kakalizlau01 @SkySports The problem is he wasn't particularly exceptional until mid-January

  • BradLFC1
    Brad (@BradLFC1) reported

    @GoonerGirl1969 @SkySports Because nobody gives a ****. Spurs are a bigger club anyways

  • sgallagher123
    jemmy G (@sgallagher123) reported

    @maroonajambo @SkySports @spfl Ask your players when they were 1-0 up why they gave up, let you down and gave Celtic 3 goals and handed the league to them.All they needed was to hold on or even for a draw.But no, completely bottled it and destroyed their fans future. Why do they get paid if that’s what they do

  • gilchristdm
    Don (@gilchristdm) reported

    @SkyHelpTeam Absolute disaster yesterday no sky no mobile signal from Tesco and could watch the football Everything down @SpursOfficial missed the game

  • BenWayland99
    Ben Wayland (@BenWayland99) reported

    @NOW @SkySports broadcasting been ******* awful today, football kept cutting out and now the F1. Love my nowtv subscription use it all the time but its getting frustrating #nowtv #skysports

  • JeffThomas19661
    Jeff Thomas @1966 (@JeffThomas19661) reported

    @skysports can we get of that **** team and get back to the Champions please #ARSENAL

  • DrIronJunkie
    Dr Iron Junkie Ⓥ (@DrIronJunkie) reported

    **** @SkySports for making us watch the end of the Spurs game.

  • RanchScimitar
    Ranch flavoured Scimitar (@RanchScimitar) reported

    @talkSPORT @SkySports @NOW Now TVs sports streaming service is utter tripe btw. A User Interface that looks like something from the early 90’s. Constant lagging.

  • e_glinert
    Ed Glinert (@e_glinert) reported

    @AJg87652993 @BazettTony88772 @SkySports What an idiot!

  • MadridTakesX
    Madrid TakesX (@MadridTakesX) reported

    @seunbayo89 @SkyFootball @SkySports Delete this nonsense 🚮 even in the next world you Spense will never be better than Trent what disrespect

  • BostonBrit7
    Jack (@BostonBrit7) reported

    WHY ******** ARE WE WATCHING THE SCUM????? DONT MISS THE TROPHY LIFT FFS @SkySports