Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Tower Hamlets, Harrow, Blackburn, Newcastle upon Tyne, Newham, Didcot, Ilkeston, Reading, Dublin, Halifax, Carluke, Hammersmith, Shefford and Arklow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Tower Hamlets |
Internet | |
| London |
Internet | |
| Harrow |
Internet | |
| Blackburn |
Wi-fi | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fossils of Leicester
(@goscotefox) reported
@iamnull1 @SkyHelpTeam Have to say to be fair I've been with them about 3 years now and never had an issue. However I read other providers are offering discounted rates to help out those stuck at home with kids. So thought I'd chance my arm.
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MSingh
(@manj_singh_raj) reported
@SkyHelpTeam I have, not very useful tbh, says there are issues but no comments about rectification- hence i am contacting you to hopefully provide better insight into why our service is down and when it can be fixed so we can let our employers know
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Hamiyd Saleem
(@pettylordamazo) reported
Day after day after day @SkyHelpTeam your broadband has let me down again!!!!!!! I've been a VIP for 7 years and i can say SKY don't help with nothing. Got wifi problems...nothing!!!! I can't wait until I've switched to virgin. #nevergetskyagain
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Steven Winstanley
(@SwSteve3171) reported
@SkySports Bull **** cheating again. Should never been alowed to play again after last time
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Tony Peacock
(@manuforlife24) reported
@SkySports Steve Smith is a proven cheat and bad sport. No amount of words even from his captain is going to cover that up. Such a shame that a brilliant cricketer has to besmirch his reputation with such behaviour.
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Rocky Flints
(@RobbieFlints) reported
@SkySports What a crock of horse ****!! Cheats!!
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Sara 🌺
(@SazzzzzaX) reported
2nd we’ve been let down by @SkyUK !!!!!! Working from home with no WiFi now due to the incompetence of there home move team!!! AGAIN!!!!
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Clare
(@who_let_mum_out) reported
@SkyHelpTeam Hi, I think Royal Mail have done a disappearing act with my new router 🙈. Homeschooling 3 kids so I can't sit on hold/web chat all day - can you guys help please?
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David Howlett
(@K1nca1de) reported
@SkyHelpTeam I have an issue which is getting worse. The internet performance is dipping mid afternoon, and will not recover until I plugged the Sky Q box. Then service returns. Can you please advise who I can speak to?
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Scott Dance
(@scott_dance1) reported
@SkySports Yeah alright. What was he doing then ? Bet he wasn’t remarking it out to help the batter.
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Tahir Özkan FdSc. BSc.(Hons). MSc.
(@tahirtheram86) reported
@SkySports No. He needs 10 chances to score once. He's a damn fool.
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lisa birch
(@Lisamarie0410x) reported
@SkyHelpTeam hi, my contract with sky is over and I don't wish to renew how can I cancel without calling??
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Joshua Rozells
(@citizenworld78) reported
@SkyHelpTeam why are engineers waiting till the day of appts and are outside your house to tell customers they cannot come in? To do a job where they say they need access to your house? This shows lack of comma or foresight? Really really really bad customer service
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Sameul
(@IAMSAMInY) reported
@SkySports I never unerrate Oliver.
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♠️ 𝑹 𝑨 𝑬 𝑹 𝑨 𝑬. ♠️
(@BBCHOEASS) reported
// Don't ever join @SkyUK. They're the worst. Worst Broadband, worst price, worst connection.
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Our Sea Elle
(@Rcl1Rcl1) reported
@SkyHelpTeam had an email to contact switch team about a problem with my order. Text service is currently closed and no option on the phone for the switch team. Can you help?
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nearly 50
(@bigpapab3ar1) reported
@SkySports Then, why ******** is he facing the stumps?
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Steve
(@akaCrush) reported
Arse!!!! My @skyuk broadband has died and Sky are telling me it's going to be 48-72 hours as the problem is "between the house and exchange". #notworkingfromhome
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Iris Owen
(@25957ebfabd0437) reported
@SkyHelpTeam I officially hate skyQ well at least our crap wifi because one certainly doesn't work without the other!
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Zoe Mitchell
(@zmitchell1991) reported
@morvenplace @mattlb1412 @SkySports Why is it when people speak out others complain about how people spell should it fuking matter how we spell no where not retarded so you can understand what I ment so why critisize no wonder people don't like you get a grip idiot
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Whitebread
(@gwhitebread) reported
@SkySports Start by taking his boots off him might help him a lot
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MSingh
(@manj_singh_raj) reported
@SkyHelpTeam Would the team that is fixing the issue be able to advise of a time frame or of the issue?
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MSingh
(@manj_singh_raj) reported
@SkyHelpTeam hi sky internet is down in our area - when is this going to be fixed as we have work?
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ceri burton
(@cezzaforever) reported
@SkyHelpTeam hi is there an issue in the tf2 area of Telford a few people are saying they can not get on the internet?
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Alanna S 💋
(@iamnull1) reported
@SkyHelpTeam @goscotefox Be hard to exceed anything.. when it’s basically a daily hit or miss if you’d customers are actually going to be able to use their broadband!. 3rd time in 2 months since switching to Sky that I am left with no service. Not a happy customer.
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Joshua Rozells
(@citizenworld78) reported
@SkyHelpTeam Sending an email is one thing - but the email never said we can’t perform the work and if we try and do it from outside and it doesn’t work - it is at MY own risk? Are you doing new installations?
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David Howlett
(@K1nca1de) reported
@SkyHelpTeam I have an issue which is getting worse. The internet performance is dipping mid afternoon, and will not recover until I unplug the Sky Q box. Then service returns. Can you please advise who I can speak to?
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Tom
(@tomxrawle) reported
The Stockport manager refusing to do SkySports interviews because they didn’t fix is Sky Box is the level of pettiness I live for
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richie
(@rich070462) reported
@SkySports You really don’t want Paine as your character witness... his abuse of Ashwin is a poor show from your countries captain, for which he has been fined demonstrates the team culture has not changed. Karma that he dropped 4 catches too.... same old Aussies , always cheating
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Brucegiggles
(@Brucegiggles1) reported
@rkyle92 @BryanMc77 @SkySports In fairness Boyd looks like he has trouble remembering to breath on a good day...