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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Manchester, Wilmslow, Hackney, Birmingham, Stanmore, Blyth, Ashby de la Zouch, Dublin, London, Kirkcaldy, Bournemouth, Witham, Croydon, Batley, and Barnsley.

CityProblem TypeReport Time
Manchester Internet 25 minutes ago
Manchester Internet 29 minutes ago
Wilmslow Internet 3 hours ago
Hackney Internet 5 hours ago
Birmingham Internet 11 hours ago
Stanmore Internet 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MatttyGeorge
    Matt George (@MatttyGeorge) reported

    @TheClubLiveTw @SkySports Why do @SkySports promote these dafties, never heard any of them say something realistic or true.

  • adsreilly
    Ads (@adsreilly) reported

    @SkyUK please cancel my subscription with immediate effect. We’re done here

  • marlycrypt
    Marlycrypt (@marlycrypt) reported

    @justcfc @SkySports Ok...no problem then

  • eddieg_11
    Eddie Goss* (@eddieg_11) reported

    @KopSector @VinnOConnor @SkySports RB was never priority this summer, why are people banging on about it

  • GlennPeeples
    Glenn Peeples (@GlennPeeples) reported

    @RangersFC @SkySports Why are we so slow at getting out

  • tonyshiv06
    Tony Shivers (@tonyshiv06) reported

    @RangersFC @SkySports ****.. off

  • Watty_5
    Watty_5 (@Watty_5) reported

    What the hell has happened to @SkySportsNews ? When you think it can’t get any worse, there’s a guy singing with a guitar. @SkySports have really ruined this channel. Awful #deadlineday

  • sanatkhan1
    Sana Tariq (@sanatkhan1) reported

    @ayeshaijazkhan @SkySports I don't understand your problem. He is a legend they aired an interview about him. Who are you to care or comment ? Sorry if you or the people who pay you don't have the same status. Live with it. In fact talk about PIMS on your platform maybe that will make your voice worthy

  • Mindscape66
    Ronid (@Mindscape66) reported

    Watching #USOpen on #SkySports+ channel got interested in the match between Djokovic & Navone the match score was Navone was leading Djokovic by 1 set to 0 but was 5-4 down in the 2nd set then we went to an ad break when the tennis returned they switched to Bublik vs Wolf ???

  • Kevo1872
    Kev (@Kevo1872) reported

    @RangersFC @SkySports Why do our players never move or show as an option for a pass? So static, 0 rotations & just hit and hope bullshit.

  • monthehoops55
    celticFC1888 (@monthehoops55) reported

    @blueforme1 @SkySports Ffs if it was a red the SFA officials would have given it, they gave Rangers everything else to help move them up to 7th

  • Hope541
    Jeff541 (@Hope541) reported

    @ToonFan14 @SkySports The more this Rory muppet goes on about Jaissle been the first sacked the better as I have never seen get out right #nufc

  • Wayne306563731
    Bear Minimum (@Wayne306563731) reported

    @kyle43016827 Why do you care what they say? Talksport, skysports, MOTD etc are all the same, they push a narrative to get views. You can pick holes in most things they say. The problem is people only pay attention when they talk about the club you support, they talk **** about everyone.

  • KeeganBig
    Frank Keegan (@KeeganBig) reported

    @efc_ty @SkySports I predicted he would say that.He said the same after the Arsenal game last season for which we subsequently received an apology. He is an idiot.

  • GC92FOX
    Gary (@GC92FOX) reported

    @joshpearson180 Skysports news is down the pan.

  • BhattiShamim
    shamim bhatti (@BhattiShamim) reported

    @NoorUllahPak @SkySports @PTVSp0rts Sit down idiot.

  • AndySmi72785917
    Andy Smith (@AndySmi72785917) reported

    @DeadlineDayLive @SkySports So announce the signing wtf we waiting for

  • ranendas
    R@n€n (@ranendas) reported

    @SkyCricket skysports....plz ask nasser whether he thinks pak cricket going down n down n down and bcoz of BCCI or not?bcoz of IPL or not? I want to hear Nasser's fkin opinion...ask that c-nt to say wat the f he thinks

  • iancusick
    Ian Cusick (@iancusick) reported

    Hey @SkyHelpTeam I’ve sent you a couple of DM’s asking for support and assistance with one of your products without reply. Any chance you can help a paying customer out?

  • ballamanca
    Lalo Ballamanca (@ballamanca) reported

    @NathSalt1 Skysports are worst than Infantino....

  • AFC_One
    cr (@AFC_One) reported

    @GeoWordz @cdavison_afc @SkySports 4 years we’ve been hearing this same crap about getting attackers. Honestly bored of it now. The lack of forward signings will 100% bite us in the *** this season. Especially with Martinelli gone

  • KaiSanderson
    Kai x (@KaiSanderson) reported

    @TheClubLiveTw @SkySports So glad I don't pay for this ****, ******* hell

  • allypetrie81
    Ally (@allypetrie81) reported

    @TheClubLiveTw @SkySports Ffs do people pay for that ****?

  • bravo1982
    Matt Webster (@bravo1982) reported

    @LoEl81 @tedio74 @SkySports According to the rules the goal stands. To be fair the rule is pretty stupid.

  • Phantomthe55th
    Phantom (@Phantomthe55th) reported

    @RangersFC @SkySports If we can’t beat the Dandies at Todders then that should be it for Delball. The away support need to show up for once too, been pathetic all season. Want to hear “you’re getting clawed by the bears” at top volume through my illegal stream today.

  • Steveeholmes
    Stephen E Holmes (@Steveeholmes) reported

    @SkySports that green screen is ***€ing terrible! Like watching the weatherman

  • ds205063
    DANI SETIAWAN (@ds205063) reported

    @KopSector @VinnOConnor @SkySports It will be the worst season for us....

  • NobbyTrumpet
    Nobby's trumpet (@NobbyTrumpet) reported

    @neilTheMagpie @SkySports Yes, im finding sky and talk sport particularly poor these days .

  • GeoWordz
    Geo (@GeoWordz) reported

    @AFC_One @cdavison_afc @SkySports I am so tired, bro. It is draining! We knew we needed a top-quality LW for the last two years. We are now going into the last day of the transfer window without a solution. It is disgusting!

  • Taakamusa5
    THE UNCOMFORTABLE TRUTH (@Taakamusa5) reported

    @SkySports Arsenal keep the record of bad sellers