Sky

Sky Outage Report

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 01/20/2026 22:15

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Prescot, Hackney, Sutton Coldfield, London, Peterborough, Slough, Dublin, Blackburn, Hastings, Rotherham, Wallsend, West Bromwich, Harringay, Milton Keynes and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrescot Internet
United KingdomHackney Internet
United KingdomSutton Coldfield Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomPeterborough Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewJB_E13 AJB (@AndrewJB_E13) reported

    @SkyHelpTeam is there an issue with Sky on xbox? its been working for years and all of a sudden today its signed out and wont sign back in. I've tried my account and also my sisters account neither work.

  • RoryRoryB154 Rory (@RoryRoryB154) reported

    @MBrundleF1 @SkySports no one has mentioned the fact Vestappen went off the track to keep the lead? Racing incident of two drivers of neither wanting to give up the lead. End of get on with it. But Formula redbull will probably punish Hamilton

  • resh298 Res (@resh298) reported

    @SkySports Racing incident ….get over it

  • MrWilliams1882 Graham Williams (@MrWilliams1882) reported

    @SkySports Racing incident

  • kattyork katie t  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kattyork) reported from York, England

    No @NOWTV_It I’m not paying 9.99 for each race when I was paying @SkySports 4.99 for the whole of sky sports before they closed the app down on the 7th July

  • stiggotdumped philip (@stiggotdumped) reported

    @SkySports And Lewis with his token little on clap for all emergency services was shocking …….

  • henrystokesuk Henry Stokes (@henrystokesuk) reported

    @breeman84 @lee_davies86 @SkySports He was playing really well on the first day when I was watching but ******* hasnt he kept it up

  • Flansredarmy Shaun Flanagan (@Flansredarmy) reported

    @virginmedia @SkyUK I was told yesterday someone virgins complaints team would be calling me. Nothing as yet. Is this also within Virgins 28 day policy?I am getting very bored with this. Sky can you offer me any better deals for mobiles&TV packages.i just hope your customer care/tv service is better

  • sim0n40 Sim0ns (@sim0n40) reported

    @F1 We know skysports won’t blame Hamilton they never do.

  • Aquakat13 Kat (@Aquakat13) reported

    @flash_canadian @F1 Yeah, and SkySports ****** just said that at no point Lewis is ahead. Oh well, Mercedes never taking the blame 🤡

  • BlueLink92 Bran (@BlueLink92) reported

    @Specter__Harvey @redbullracing just saying, the skysports guys are all british have always been pretty biased to Lewis and Mercedes... even still Max gave him a lane on the inside, Max was always ahead and Lewis never even attempted to make the apex

  • DMarek1997 David Marek (@DMarek1997) reported

    @SkySports And of course Ham didn’t get any damage and could carry on **** him honestly. Kid of luck again

  • tony_dyson_ Tony Dyson (@tony_dyson_) reported

    @SkySports MV was off the track at turn 1 and consistently out of position. 1st time LH gives him room and he takes it (not backing off). Then MV gives LH room and he expects him to back off. Racing incident

  • j_macgeever Jordan J MacGeever (@j_macgeever) reported

    @AWJThompson @NShort44 @SkySports He turned in before the corner you idiot he pinched him

  • FreeSpeechAbso2 Free Speech Absolutist (@FreeSpeechAbso2) reported

    @SkySports Cricket is shite, **** off.

  • neal_mcd Neal McD (@neal_mcd) reported

    @SkyHelpTeam hi folks. Is there problems with Sky TV in Ireland? Ive no signal at the moment. Box, cables and dish ok. Not a could in the sky… 😩 Grand Prix in 30mins.

  • PrivateIbbz Ibbz (@PrivateIbbz) reported

    @AWJThompson @SkySports Hamilton had the line to overtake… Verstappen turned into Hamilton, Hamilton was forced to brake otherwise they would’ve both been out. Verstappen whilst turning clipped Hamilton’s wing forcing his wheel to be damaged and his car to spin out… It’s a racing incident…

  • vinsinners Vin Nair (@vinsinners) reported

    Oh come on @karunchandhok it's not a racing incident. We know you love your job at @SkySports but this is ridiculous to put it down to a racing incident. This is on #lewishamilton

  • mark_oc Mark O'Connell (@mark_oc) reported

    It’s a bit of a joke that @SkySportsF1 keep promoting @SkyUK’s zero carbon policy by mentioning the eco settings on their boxes. The first thing customer services tell you to do if you have an issue is to turn the eco mode off! #tedsnotebook #BritishGP #sustainability

  • Chlo3Woods Chloe🔮 (@Chlo3Woods) reported

    @SkyHelpTeam I’m trying to watch sky go on my laptop but it’s coming up with an EU portability error (1414). I’m in the UK trying to watch and haven’t had this issue before on this device, thanks

  • EvelynVesper Vesper (@EvelynVesper) reported

    @SkyHelpTeam hi there! Any broadband issues in Richmond, SW London today? Internet can’t even load a 2 mins vid on YT. Have restarted the router many times and it works fine for 10 mins, then drops again.

  • Welsh_Dragon_71 Y Ddraig Goch 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW (@Welsh_Dragon_71) reported

    @RobRogers20 @SkySports Because we looked at the incident with both eyes! #notoneeyed

  • ConnorWilliaams Conzetelli 🇮🇹 (@ConnorWilliaams) reported

    @SkyHelpTeam my wifi been down for nearly 24hours ,what can I do to get it up.

  • RobRogers20 Rob (@RobRogers20) reported

    @SkySports How can anyone blame Lewis for that. Max thought he’d covered the inside so didn’t see him. Racing incident all day long.

  • Silentg24295049 Silent gamer (@Silentg24295049) reported

    @SkyUK u have the worst internet in the world and have the cheek to charge me 30+ a month. I will definitely not be using you guys again

  • j_macgeever Jordan J MacGeever (@j_macgeever) reported

    @AWJThompson @NShort44 @SkySports He knew he was here and turned in anyway. Everyone with a brain thinks it’s at minimum a racing incident including the other teams. Stop lying

  • MikeAdams_UK Mike Adams (@MikeAdams_UK) reported

    @now sad to report that despite only getting 0.8 Mb download (instead of 75) I am told there is nothing wrong by NowTV - so why did I call them? No apology just made to feel that it was my issue. Problem not resolved - customer service?? @SkyUK

  • SjefVugt Sjef van Vugt (@SjefVugt) reported

    @filtonred @SkySports Sadly, it’s fully on Lewis this time! He could never make that corner from the inside so he should have let max through on the racing line… Lewis, our complaining … uhh reigning champion is a drop dead loser who knows this is his only chance! I hope he’ll get issues!

  • T26Julian JT (@T26Julian) reported

    @SkySportsF1 @SkySports Racing incident

  • Evans1Debra debra-evans1@sky.com (@Evans1Debra) reported

    @SkySports What is the idiot Brundle talking about? @CroftyF1 either say the truth or quit, Sky subscription is too expensive to listen to this rubbish. Hamilton had plenty of room on the right to give Max room, by touching the back wheel he knew it would distabalise Max' car 😠