Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (19%)
• TV (15%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Glasgow, Bognor Regis, Redditch, Stratford-upon-Avon, Harringay, Oldbury, Batley, Barnsley, Southwark, Bristol, Blackburn, Swindon, Edgware, and Cranleigh.

City	Problem Type	Report Time
London	Internet	17 minutes ago
Glasgow	E-mail	38 minutes ago
Bognor Regis	Internet	1 hour ago
Redditch	Phone	2 hours ago
Glasgow	Wi-fi	4 hours ago
Stratford-upon-Avon	Phone	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul C (@CPaul089) reported 3 minutes ago

  Oh good it’s this ******* player interview at half time from @SkySports seriously what are these pricks expecting Odegaard to even say? Just **** off with this shite!

• 
  Meaks (@Richard_Meakin) reported 4 minutes ago

  Boring @SkyFootball @SkySports .... you know theres a team playing liverpool tonight.. Awful coverage

• 
  Gunter (@GunterDice) reported 11 minutes ago

  @ZaidBalll @SkySports so they told them it wasnt a goal but never said anything to us all season when we got robbed by the refs man i cant be arsed the with corupt pgmol

• 
  Chris Brennan (@Brennan_Media97) reported 11 minutes ago

  @DelaneyPaul @SkyFootball @SkyUK It's pretty awful.

• 
  𝓙𝓸𝓱𝓷𝓷𝔂 𝓟 (@_JPev) reported 13 minutes ago

  @RobGemmell1 @SkySports ******* ridiculous!!! Stop this ****, Sky.

• 
  Terry Munro (@willyshak) reported 14 minutes ago

  @SkySports It’s absolute garbage! Formula E..

• 
  Richard Grant-brown (@Rich_GB75) reported 15 minutes ago

  @John_W_Henry @LFC @SkySports 45 years and I have never been soo disappointed! This season has been a disaster The most amount of defeats and this is tolerable?

• 
  BritishPakistani (@LastRealMan2023) reported 20 minutes ago

  @AFC_Gooner_Mark @SkySports I think it's disgusting Sky didn't buy a controlling stake in the PL and ensure every fixture worked around Mark's son's GCSE schedule. It's also disgusting the GCSEs randomly happened in May this year. Why can't they be at the same time every year? **** Sky, **** PL, **** AQA.

• 
  Sumochops (@sumochops) reported 24 minutes ago

  @Boyzeee7 @AFC_Monty_ @SkySports as usual Not even referring to Xavi "incident" With Viera on and Carragher It's why I don't pay you lot a penalty CALL OUT THIS BULLSHIT DECISIONS YOU UTTER ******* *******

• 
  Sharon Noad (@shaz041181) reported 26 minutes ago

  @SkyUK @SkyHelpTeam My grandfather passed away in March. I asked to close his account—Sky transferred the contract into MY name without consent and now demands payment to cancel. 9 agents, 3+ hours, no resolution. Escalating to CISAS

• 
  Adam Redman (@AdamRedman80) reported 28 minutes ago

  @SkySports Never been less interested

• 
  Mark (@AFC_Gooner_Mark) reported 29 minutes ago

  @Deanstacey1 @JMoore_1996 @SkySports Still would have sold them, would have had the same issues getting home.

• 
  John Hur (@johnbhur) reported 29 minutes ago

  @SkyHelpTeam It gets better. Useless w*nkers. So basically they don’t offer support at all. Ridiculous

• 
  Bones (@ianbones) reported 30 minutes ago

  @SkySports The new era sucks.

• 
  Carl Edwards (@carl_edwards85) reported 32 minutes ago

  @AFC_Gooner_Mark @SoloSion1909 @SkySports I will never understand why grown adults use words like this. The intelligence levels must be so low

• 
  - (@OB1473829) reported 33 minutes ago

  @AFC_Gooner_Mark @Goonerlad83 @SkySports I’ve never once in my adult life been asked what my GCSE results were and I’m doing pretty well.

• 
  arsenal_sharky 🇬🇧✝️ (@arsenal_sharky) reported 36 minutes ago

  @AFC_Gooner_Mark @SkySports Or maybe you're just being a ******* spastic finding something to whinge about 'About getting home and sleep' unless you live across the country your son will be fine going to bed at 11 you right munchkin, he's 16. But he should be revising anyways or he's going to **** it

• 
  Mark (@AFC_Gooner_Mark) reported 37 minutes ago

  @Carps1971 @SkySports No but your profile picture looks broken.

• 
  Ryan Mason (@RyanMason149224) reported 38 minutes ago

  Who dressed around Keane and Mark Chapman for @SkySports Sunday? They look like they should be down the pub. #skysports #Newcastle #westham

• 
  Al Varley aka Reg (@reganaldo97) reported 38 minutes ago

  @Scott_Pert @SkySports No way Macalister starts before Malacia let alone Bruno @SkySports charge an arm and a leg every month and what do we get in return **** like this and the overlap

• 
  John Young (@johnbuzzroll) reported 38 minutes ago

  @RobGemmell1 @SkySports What idiot at @SkySports thought that was a good idea? I’m absolutely sick of this pathetic Americanisation of football!

• 
  Jon Fernandes (@Mufc__Jon) reported 38 minutes ago

  @AFC_Gooner_Mark @l_muffy @SkySports Drive and let him sleep in the car then you ******* retard

• 
  Marc Smith 🦊 (@marcuspolo1981) reported 39 minutes ago

  @AFC_Gooner_Mark @SkySports What a melt S/T should go to proper fan poor kid

• 
  Sporrendo, Il Fratello Funk Soul (@sporrendo) reported 45 minutes ago

  What ******** is happening, @SkySports? NOBODY WANTS THIS!!!

• 
  Rory Maw (@RoryMaw) reported 45 minutes ago

  Who is this awful @SkySports presenter? Ponderous doesn’t even begin to describe his voice.

• 
  Josh (C) (@CCFCJOSH05) reported 47 minutes ago

  @AFC_Gooner_Mark @SkySports I had GCSEs last year, did my science exam ran to the car for Sunderland away, we lost in the 121st minute and I got back down to do sport the next day. Don’t blame sky when you could have done both

• 
  Simba 'The Marketing Millionaire' Mudonzvo (@simba_mudonzvo) reported 50 minutes ago

  Save this tweet: Skysports & Jamie Carragher are going to be left with an egg on their faces when Slot is sacked very soon. The standards "the heavy metal football" that Mo Salah refers to are the ones thay Salah & Co maintained after Klopp left and won them the PL. Salah & other senior players have had to watch those "standards" get dismantled by Slot.. After we won the PL against Tottenham, it was clear that they were in "holiday mode" & us the fans collectively gave them a pass. Pre-season is when we realised something could be wrong. It wasnt an impressive Pre-season that got you excited about the season ahead. Even during pre-season I & other's had no clue on Wirtz's proper position, whether the team will be built around him, what alternative formations we would use to deal with low block, high pressing teams etc. All we got from preseason was that Rio Ngumoha if developed and handled with care he would explode on the scene. Then the season started, although we were winning with last minute goals, a worrying pattern had emerged, start well for a few minutes, then concede goals out of nowhere and then score a lucky last minute goal. This was the case first 7 games. Then the inevitable losses & bad games came thick n fast. Nothing improved, the midfielders weren't running enough, no protection for Konate and Van Dijk, no clear position for Wirtz to be effective and instead of fixing it what does Slot do? Throws a living Premier League & Liverpool legend in Mo Salah under the bus. Salah thought FSG, higher ups & Jamie Carragher would come to his defence, they didn't! Skysports loving the drama for views, stirred it up and still do. And in all this drama, no one cares one bit about us the Liverpool fans! The boos are not directed at Mo Salah, the team, they are directed at Arne Slot, FSG & Carragher.. Notice how they casually dismissed the fans and the booing of Arne Slot. Even Arne Slot has the i-won-the-PL-in-my-first-year arrogance of being dismissive of the boos. Not once did he acknowledge that the boos where directed at him, & were about him. He gave excuses, it was the team, it was the opposition playing low block and lately it was taking an injured Rio off. Skysports & Carragher didnt say much. Jamie Carragher doesnt realise Sky spends over a billion dollars to sponsor the premier league, and they need drama, to earn more money and a profit from advertisers. They could not care one bit about future of Liverpool. Other teams have changed managers to save their seasons and futures, Man Utd sacked Amorim, & saved their season and now will enjoy CL football. Tottenham sacked their managers. Chelsea sacked their "yes" men managers after they realised it doesnt work and have appointed Alonso who was our first choice, was wrongly sacked at Real Madrid and will have a good 2 to 3 seasons before he leaves. All in the while FSG, Carragher and Slot himself keep rage baiting the fans by saying SLOT IN. The players know standards have slipped, the players are supporting Mo Salah, the message is clear, but then again Carragher, Sky Sports, FSG do not care about what we think. Make no mistake, the arrogance and low standards set by Arne Slot won't be magically solved by new transfers or a pre-season. Look what has happened to Florian Wirtz, Konate, McAllister, even Gakpo. They have regressed 10x backwards and got worse. You don't need a crystal ball to tell you that Slot will be sacked soon, they will try to appease the fans and get Gerrard in, but the standards are so low, and other teams would have improved so much that Gerrard will be left exposed. The season will be a write-off again! And for the next 3 to 5 seasons we will be told by Skysports & Jamie Carragher that we are in transition, and that top 4 is the best and realistic goal. How on earth has Slot destroyed the foundations laid by Bob Paisley and co and restored by Klopp, in just 1 season?? We can avoid all this if we get the appointment right. Either Enrique or Klopp

• 
  Radio Red (@RadioRed77) reported 52 minutes ago

  @ShawShot @FootyAccums I pay a lot for my sports subs, for Skysports, TNT, Prime, DAZN. Had zero issues ever with people getting the finals for free. Thought it was a good idea. You would have to be a real miserable **** to think like you do.

• 
  Moldo (@Original_Moldo) reported 1 hour ago

  @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

• 
  Rob Ellis (@RobEllis1183719) reported 1 hour ago

  @SkyUK me Saturday. Still waiting. Funny how a new customer doesn't get charged £40. For someone who has spent approx £10k over the years with you, absolutely shocking treatment.