Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Paisley, Edinburgh, Blackburn, Dundee, Glasgow, Cowes, Clydebank, Caerphilly, Doncaster, Hammersmith, Dublin, Bolton, Nottingham and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paisley |
TV | |
| Edinburgh |
Internet | |
| Blackburn |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Scott
(@dan_scott412) reported
@SRField94 @OfficialSteps @SkyUK The last 2 were pure luck! I never win owt! 🎉 then to find out my sister won too! 🎉
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🇬🇧David Bullivant🇬🇧
(@SmurfStilts) reported
@ahammersfan @kevharv52 @SkyHelpTeam I think that's mainly for accidental damage or if somebody steals it I don't know as soon as they mention insurance I hang up.
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Greater Manchester, United Kingdom RBLX
(@united_greater) reported
@SkyHelpTeam we called yesterday and its still not working it needs to be sorted
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Jimmy B
(@jimb_england) reported
@SkyHelpTeam Have you read through the thread on your forums? It's a software issue, it's been recognised by tech and those being updated to .15 are seeing the issue resolved.
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Philip G
(@phil08game) reported
@SkySports This is the exact reason England Fail!
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Mai :)
(@maii2775) reported
@SkyHelpTeam Hi beca every time I get this and talk to you guys on the phone it’s still not helped. The service you provide to paying customers ridiculous
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Nino🖤🇿🇦 (SaintSinner)
(@IamNino_SA) reported
@SkySports PLEASE NEVER BRING THIS DUMB ANALYST IN STUDIO GEEZ... THE GUY SHOULD BE ATTENDING BEAUTY CONTEST, HE KNOWS NOTHING ABOUT FOOTBALL
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Just be truthful
(@Opinionsmuch) reported
@StevePenk @SkySports Look at how many times utd are on, and they're ****
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@Pascal
(@paskalis) reported
@SkyHelpTeam Frustration?? This was just spam call. And the guy on the phone just hang up once i explained that i don't want Sky TV. Absolute rubbish!!!
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Neil Mcgurk
(@neilmcgurk) reported
@SkySports He’s not even the best striker at his club never mind the league
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Abbi Glover
(@abbiglover) reported
@SkyHelpTeam Nope. I had a sky account from a different bank but Sky have never had the card details that were used today to my knowledge. There's no account number on it either it just says "sky subscription". Loads of things online about this happening to people
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Richard Walker
(@smoove7777777) reported
@SkySportsPL So?? What do u get out of posting this?? Oh yea... Lol Skysports up to their usual ****, bad journalism from bad journo's and we aint just talking football are we??
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@Pascal
(@paskalis) reported
@SkyUK Just had a call from Sky trying to sell me TV Package. HOW THE F*** you got my details? I HAVE NEVER BEEN YOR CUSTOMER BEFORE !!
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Adam Dewhurst
(@AdamDewhurst1) reported
@Swifto78 @SkySports Yeah and your **** too #Dannymills
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@Pascal
(@paskalis) reported
@SkyHelpTeam Step 1: Go to My Sky and sign in using your Sky iD details. How the hell i will do that. i have never been your customer, I DON'T HAVE ACCOUNT !
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Dan
(@dancrehan) reported
@twobanksoffour2 @Swifto78 @SkySports You’ve clearly never seen a sky box plastered half way into someone’s wall…
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Total Football Center
(@totalfc_) reported
(@SkySports) 🚨Brentford goalkeeper David Raya will be out for at least four months with knee injury. He suffered ligament damage to his left knee when he collides with Leicester forward Ayoze Perez. #Transfers
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Louie
(@uttersonic) reported
@SkyUK At my wits end now. Can't login as out of country, can't phone as out of country, emails not accepted, Sky's response is to login, can't use we chat as it need me to login. Thanks for making it impossible for me to make a complaint... I'll go to obudsman now.
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Greater Manchester, United Kingdom RBLX
(@united_greater) reported
@SkyHelpTeam the phone line doesnt work and the wifi doesn't work
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Graham Goodbrand 🇪🇺🏴🇵🇪
(@GOOBY1983) reported
@hughlittle1 @SkySports With all clubs being allowed a PPV option this year then it's not really an issue. I would go that way and buy a day pass from sky for any games you need a sky subscription to watch.
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Greater Manchester, United Kingdom RBLX
(@united_greater) reported
@SkyHelpTeam it says there are no issues in my area
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Louie
(@uttersonic) reported
@SkyHelpTeam Thanks for nothing, I can't login! Access denied on this server (no matter which server I use). And to complain requires me to login. If you're not going to help, I will assume you are refusing to help
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Fred
(@Fred68079764) reported
@Swifto78 @SkySports **** as a player **** as a pundit all in all just a two bob **** #dannymills
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Antony
(@AntonynotnA) reported
@tescomobile Thanks for replying. Such a shame too as I’ve been with Tesco mobile from the start, will have to go to @SkyUK mobile now as same network but offer WiFi calling. Well thanks for the service over the years!!
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Mai :)
(@maii2775) reported
@_lxke7 @SkyUK No honestly and we’ve had multiple chats with them so it’s ****. Like I’m paying a decent amount of money too monthly. Like my broadband wifi phone deal 😭
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Lee Fielder
(@leebrianfielder) reported
@SkySports I assume you’re taking the correct procedure to ensure Danny Mills never works on your programme again? Disgusting language. Everyone knows @ManUtd are ****. We don’t need to be reminded. Especially that early. #skysports #dannymills #ManUtd
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LQuinn
(@Quinn26873647L) reported
@Jack_Smith333 @SkySports Now your kids know that united are ****
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Verdansk Coffee
(@VerdanskC) reported
@SkySports He never was??
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Daz Maplesden
(@DazMaplesden) reported
@Swifto78 @SkySports @tSHandJ after this I'm heading down to the Sky studios with a sign saying 'Danny, can I have your job as an analyst?' Even I could come up with this kind of contribution.
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The Raving ****
(@The_Raving_Hump) reported
@SkySports Never has so little, been delivered to so many by a massive bell. #pogba