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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Harringay, London, Dublin, Bangor, Glasgow, Manchester, Inverness, Blackburn, Crawley, Islington, Paisley, Tonypandy, Dalkeith, Hackney, and Croydon.

CityProblem TypeReport Time
Harringay Internet 58 minutes ago
London Total Blackout 1 hour ago
London Internet 1 hour ago
Dublin Internet 2 hours ago
Bangor Phone 4 hours ago
Glasgow Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LennysDad_
    Jack (@LennysDad_) reported

    @AFC_Gooner_Mark @SkySports Your poor son. What a whopper you are.

  • MrEFaggetter
    Elliot Faggetter 🏁 (@MrEFaggetter) reported

    @SkyUK This DIDNT happen today as promised by SMITHA by the end of the day. As a paying customer, I am appalled.

  • dubforest
    Keith - RepublicOfForest (@dubforest) reported

    @SkySportsNews Surprise surprise! Today is full of good news if you’re big6 - can’t help but feel cynical, all so sinister, reading this kinda of the news via SkySports all the time…

  • ollieuk10
    Ollie🇾🇪 (@ollieuk10) reported

    @AFC_Gooner_Mark @SkySports What a truly awful father

  • Takticion
    Takticion (@Takticion) reported

    @AFC_Gooner_Mark @SkySports What a ******* idiot you are

  • PhlegmFight
    PhlegmFighter (@PhlegmFight) reported

    @SkySports F1 is boring as ****

  • AFC_Gooner_Mark
    Mark (@AFC_Gooner_Mark) reported

    @Deanstacey1 @JMoore_1996 @SkySports Still would have sold them, would have had the same issues getting home.

  • derbymanager
    Derby Manager | Football Game (@derbymanager) reported

    @AdamWiddows @AFC_Gooner_Mark @SkySports You are literally worst person on internet well done. In a way.

  • LastRealMan2023
    BritishPakistani (@LastRealMan2023) reported

    @AFC_Gooner_Mark @SkySports I think it's disgusting Sky didn't buy a controlling stake in the PL and ensure every fixture worked around Mark's son's GCSE schedule. It's also disgusting the GCSEs randomly happened in May this year. Why can't they be at the same time every year? **** Sky, **** PL, **** AQA.

  • Jasonrconn80
    Jason Conn (@Jasonrconn80) reported

    @ScotlandSky @SkySports You and your employees need to hold your hands up and take responsibility for this disgusting incident. @PoliceScotland should be having a word with a certain cretin employee who resides in Ayrshire.

  • teebee_16
    tee. (@teebee_16) reported

    @ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.

  • davidtaylor57
    david taylor (@davidtaylor57) reported

    @SkyHelpTeam is there a problem with logging into emails AS can’t access them on ma I phone & Mackbook??

  • JediDanielle
    Jedi Dani 🐇 (@JediDanielle) reported

    @sainzastri What is the SkySports incident?

  • Cheds282519
    Cheds (@Cheds282519) reported

    @iRuntheshow1 @SkySports The list is very long if you want to go down that road.. Suttons made a career out of winding up everybody including constant insinuating of refs cheating “penalty to rangers” isn’t as funny when you personalise the refs

  • grrpoozi
    ☔️ (@grrpoozi) reported

    @utd_cappie @ZaidBalll @SkySports Terrible reply, expected more

  • RobSmit86698801
    Rob Smith (@RobSmit86698801) reported

    Sound on #Salford v #Grimsby is awful #skysports

  • ollie_walker
    Ollie Walker (@ollie_walker) reported

    @AFC_Gooner_Mark @SkySports Bad form from Sky not consulting your son’s GCSE timetable before scheduling the match.

  • Gooner_Bri
    Brian Parker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦💙💛 (@Gooner_Bri) reported

    @SkySports The worst era of F1...

  • DJPerry999
    Pezza (@DJPerry999) reported

    Wtf is @SkySports turning in to interviewing people that have been subbed why the game is going on

  • F1Guybwoah
    F1Guybwoah (@F1Guybwoah) reported

    @SkySports The worst era outside the 2014 one.

  • MacdermottDave
    Frank macdermot (@MacdermottDave) reported

    @SkySports F1 is boring,millions have switched OFF!!!Plus commentary is childish and just bragging.Awful to watch.

  • reganaldo97
    Al Varley aka Reg (@reganaldo97) reported

    @Scott_Pert @SkySports No way Macalister starts before Malacia let alone Bruno @SkySports charge an arm and a leg every month and what do we get in return **** like this and the overlap

  • RobEllis1183719
    Rob Ellis (@RobEllis1183719) reported

    Hey @SkyUK had no signal for weeks. Engineer confirms its a line of sight issue that is your fault and tells me to move to stream. Call and told to pay £40 for something not my fault. Been with you nearly 12 years, still have no TV as I'm not paying. Was told a manger would call

  • DejaQ72
    DejaQ (@DejaQ72) reported

    @tedio74 @SkySports The fact that he attends Davos,is Labour & pushes narratives that the middle aged white men who made him wealthy are responsible for Britain's problems should tell anybody intelligent enough to work out what's currently going on in the world all they need to know about him

  • wardides
    Wardides (@wardides) reported

    @AFC_Gooner_Mark @SkySports Genuine question - what is your issue with sky sports on this? There’s MNF nearly every other week.

  • GerryMoore101
    Gerry Moore (@GerryMoore101) reported

    All a bit too much Southampton on #skysports What about poor Boro? Totally innocent party Saints have owned up to spying on Boro Oxford and Ipswich

  • marcuspolo1981
    Marc Smith 🦊 (@marcuspolo1981) reported

    @AFC_Gooner_Mark @SkySports What a melt S/T should go to proper fan poor kid

  • IrishHibee
    IrishHibee (@IrishHibee) reported

    Kris Boyd should never be allowed on @ScotlandSky again. He clearly has anger management issues. He goes way over the top. You can visibly see how raging he is. So unprofessional. @SkySports have a lot to answer for

  • jimmymcgrory67
    Jimmy McGrory🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸 (@jimmymcgrory67) reported

    @iRuntheshow1 @SkySports They'll double down

  • DomMck14
    Dom (@DomMck14) reported

    @AFC_Gooner_Mark @SkySports **** timing but totally respect that, education has to take priority unfortunately in my opinion.