Is Sky having an outage?
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
No problems detected at Sky
Sky problems in the last 24 hours
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Internet (62.44%)
- TV (17.84%)
- Wi-fi (10.35%)
- E-mail (4.19%)
- Total Blackout (2.64%)
- Phone (2.53%)
Sky Outage Map
The most recent outage reports and issues originated from London, Ashton-under-Lyne, Bushey, Golders Green, Worcester, Nottingham, Birmingham, Ilford, Taunton, Slough, Finsbury, Leeds, Wallasey, Tipton, Croydon, Manchester, Cricklade, Middlesbrough, Bradford, Roby, Leyton, Newport, Preston, Wendover and Saint Leonards-on-Sea.
Sky CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Sky Issues ReportsLatest outage, problems and issue reports in social media:
@SkyUK Seen your recent “VIP” adds re long-time customers, I was with you for over 14 years prior to going to Virgin Media, you made a derisory offer AFTER I’d signed up to them.Never again.
@gbizzle87_wot @SkyUK Rude ain't they.
@lewclarke1 @SkyHelpTeam Tell them your leaving.... they will then put your through to the keep you department.... my mate was paying 90 quid phoned them down to 50....
@JezBrett1 Shame we cant appeal all the shambolic refs we’ve had the last few seasons and also hold @SkySports to account why they turn us down chant n song wise but dont any other club!
@Ianbarnes2001 @SkyUK @CogitaAnteSalis One thing, is ur router up to date, my Dad had to update 2 a super hub 3 when I was last down in September, well I arranged it as the last one was obsolete to be honest, & WiFi was bad, all fixed now though, so maybe an option
Henry was caught on camera saying Lala had ‘a ***** of a grandmother', just after 3 months of being a very poor manager, yet he can criticise renowned managers on skysports tv
@ARMYisComing @SkyHelpTeam I’m with sky and mine disappeared around that time too. It must be an outage. I was checking the twitter feed to see if anyone else had problems
@KunalViyala @SkyHelpTeam Mine broken too and from the same area as you, the smiley face on my box is orange too. Though it was just me
@Ofcom This is ridiculous of @SkyUK to treat it's longterm customers in this way or any others for that matter. Offered a measly £20. That doesn't cover 10hrs of wasted paid work hours. #FUMING
from Ilford, England
@kellysocialfood @SkyUK That's awful!
@SkyUK @MoneyTelegraph Twice u have let our 83 year old mum down on not turning up to fit new box/dish. Twice we have had time off work to be there with her only for 'TWO NO SHOWS'. Engineer pretended he had come today. WHAT A BLATANT LIAR. Waiting around for 5hrs for nothing 😠
@SkyUK Beware and check bills sky overcharged me for last 3 months after agreeing new deal. Due where needed the guy I co plained to dealt with the whole issue in one call and gave me new 18month fibre/line rental/ent/kids/sports/movies/multiroom/hd all for £64.01 (inc disc overcharge)
@VintageSalah Yeah it’s shit @SkySports @SkyFootball @SkyUK not having @LaLigaEN, couldn’t believe and my subscription didn’t go down any either. No @ChampionsLeague either #sortitout
@loopylindseywaf @Gillyt10 @SkyUK @virginmedia Don't go to virgin the servers is always down
@lewclarke1 @daulpavy @SkyHelpTeam We were meant to change over our broadband to BT from Sky on 7th Jan. They ****** up the order, never once rang back as promised and still haven’t been connected. Apparently it should be activated on Friday but I’m not confident that it will happen.
@SkyHelpTeam Looking at Twitter I can see I'm not the only 1 with issues with a sky q box. Technical faults, recordings failing, pausing, fastforwarding, box freezing all constantly happening. Lost count of amount of box unplugs I've done. Website help clearly not the answer here
Turns out that replacing the shitty @SkyHelpTeam router with a 3rd party one has fixed all my coverage, dropout and SkyQ issues. The money they charge, they really should be providing equipment up to the job. Poor.
@daulpavy @SkyHelpTeam Yep , I’m expecting hours on phone at my expense . BT I’d never go to as they are the worst company I’ve ever dealt with but virgin are an option ...
I'm a virgin media customer for the last 10 years but now wanna get a sky Q package, full works package, what deals have you got at the omens @SkyUK
@lewclarke1 @SkyHelpTeam Stand by for the generic "Sorry" reply from them. Always the new customer who gets the good deal though, despite what the reward advert claims. I should really look elsewhere but bt were terrible when I tried to sort moving over to them
@SkyHelpTeam This is beyond a joke now, wifi signal is terrible, I live in a small house yet I cant even stream bbc iPlayer
@SkySports just told Pep Spurs might have an advantage in the final as its Wembley WTF. 1, WE AIN'T THERE YET 2, WHERE IS THE ADVANTAGE WE ******* HATE IT THERE!!! #BURMCI #CarabaoCup
@SkyUK @morethanafeline Or you could stay clear of sky and their slow, forever dropping out wifi!
@SkyHelpTeam I see you’re saying to people no known issues for broadband when people are tweeting but I too have no connection and have done all the troubleshooting. Obviously something is going on.
@NByrom @SkySports Sky tv is ******* SHIT
@Phenohyte180 @501ALLSTAR @PGriffinFC @SkySportsDarts @SkySports @Duzza180 @BarryHearn The problem is if they advertised themselves as amateur then they wouldnt be able to give out any prize money. Not even a single penny. The legal definition of amateur in sport is unpaid.
@binnsy13 @JohnMac0 @jackswales86 @M_Shaw1 @TheRFL @SkySports It hurts my eyes to read shit like that!
Jenna | Jessie ♡
@SkyUK ******* shit
One thing I won't miss when @SkySports get @spfl is Stephen Craigan. Would rather listen to a pneumatic drill than his awful commentary on @btsport
@PHPAVFC @KingsyAVFC @SkyUK i would never consider swapping to sky, i know all about their shit services in birmingham especially
@SkyUK I am still waiting for my #Skytalk landline and broadband to be connected - I moved in to my new house on 30th Oct 2018!!! Abysmal service
@lukepires @SkyHelpTeam @SkyUK having the same issues!! @Pisspoorservice
@SkyHelpTeam What on earth is going on with moving my broadband to my new address. I believe I must have grounds to switch suppliers given your shockingly poor service in Ireland.
@SkyUK Sky q not working. And getting no help to fix it.
@SkyUK Someone needs to sort out customer service with Sky Broadband in Ireland. The worst I’ve ever encountered. Absolutely shocking.
@SkyUK Good when it works, WI-FI signal around the house is terrible.
from Wallasey, England
@SkyUK are ******* shit, mini box has been down for days and everything I’ve wanted to record hasn’t recorded and says technical fault. Cannot wait until my contracts up in May to switch. Shocking
@SkyUK we have been thinking of switching as the service we’re currently receiving doesn’t justify the price that we’re paying so will drop you a pm to find out more. Thanks
@SkyUK I have been on hold for over an hour trying to cancel my broadband as I have moved home, and the automated message to “cancel online” is just redirecting me to contact the same number. Help please. @SkyHelpTeam
@SkyUK I have been on hold for over an hour trying to cancel my broadband as I have moved home, and the automated message to “cancel online” is just redirecting me to contact the same number. Help please.
@angryhead1 @SkyUK @virginmedia There bad for existing customers!!😡
@SkyUK No your internet is so shit I switched to @bt_uk and I have the best internet ever
@SkyHelpTeam Getting to be a joke, I was advised when I took it out it would be long. I have no signal hence needing Wi-fi calling. Should not have left my old provider !!!
@SkyUK @skyuk it speaks volumes when you reply better than our provider. Have you got a phone number I can ring you guys on tomorrow to discuss our options/packages! @virginmedia service outage again, call centre did their best but not happy #skyQ soon!
@SkyHelpTeam 30 mins I’ve been on hold now trying to get through to you guys, no options for live chat or a call back anywhere, find this very poor customer service
@SkySports wtf why are you not showing carabao cup on main event as advetised. Give me my money back you robbing #$@#
@SkyHelpTeam Absolutely disgusted in your customer service on here and by email quite frankly!
@SkySports why is the picture quality so poor in the @Carabao_Cup in the burton v man city game #BURMCI
@SkyHelpTeam Already been down this road in the 8th of December. Still crap. I would like released from our contract considering you can live up to your end of the contract.
from Manchester, England
Wtf was that match day squad cost stay there from @SkySports never seen that before ever.
from Cricklade, England
@SkyHelpTeam so my wife is watching a home and away episode, upstairs on mini q box plays but down stairs says don’t have hd subscription which we don’t but works on other box and it’s not recorded in HD. Please explain.
@skyuk you must have the worst internet service in the world !!
@SkySports any reason the picture quality is so poor For the #FACup #BURMCI
Why ******** am I paying for @SkySports for them to show cricket when football is supposed to be on
@_Nibb_ @SkyUK @EE Sky still owe me £400 for charging me for a service I wasn't even using for 9 months. I had to threaten legal action just to get half of what i was owed. It's definitely put me off moving back to them from virgin media
@SkySports switch to an adveru break before kick off in the Burton v City game, for one another gambling ad. Terrible
Huw Zappretti Boyden
“Steve you’ve been a customer for 2 years - we’d like to give you blah blah!!” I was a customer for over 20 years and @SkyUK wouldn’t even match the price the @EE was offering me on broadband to retain my business!! 😡 Loyalty - don’t make me laugh!! 😡
@SkyHelpTeam There’s nothing wrong with my connection in the house, it was working this morning when I left the house and I came home and it’s not working.
@FOMWatch @ShaneClarke534 @F1 @Circuitcat_eng @SkyUK @SkySportsF1 It's just a complete shit that now @SkyUK subscribers can't access 16+ hours of F1 with sky commentary this season.
I pay @SkyUK too much money every month for shit internet & a box I record all my programmes on to then have to delete cos I run out of space & never have time to WATCH TV😩 #storyofmylife