Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 01/13/2026 08:05

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Croydon, Bristol, London, Southwark, Egham, Glasgow, Porthcawl, Belfast, Derby, Reading, South Molton, Woodford Green, Sheffield, Hammersmith and Portsmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomCroydon TV
United KingdomBristol Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomEgham TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaKH46 🏍 Emma 🐎 (@EmmaKH46) reported

    @SkyHelpTeam Our broadband is terrible at the moment. Rarely get our guaranteed minimum download speeds .

  • Ducck8 Ducck (@Ducck8) reported

    @Mattybrown100 @MichaelBensonn @SkySports **** stoppage. Samuel Vargas was fine as we saw right after the ref stopped it he immediately complained. His history shows he can take punishment

  • Olly_LFC Olly Roberts (@Olly_LFC) reported

    @SkySports No problem with lines being drawn and any offside is offside, but it should only be drawn from the foot. You move into position by using your feet, it doesn’t matter where your arm is!

  • vinerbrian Brian Viner (@vinerbrian) reported

    Enjoying the Masters on @SkySports. Would be enjoying it even more if Nick Dougherty would just apply the first rule of commentary ... don’t talk for the sake of talking. He never stops!

  • Emmurder Emmurder (@Emmurder) reported

    @SkyHelpTeam I have contacted Blizzard about this, yes, and they say there's no issues their end. It happens with no other games. I had this problem with Virgin Media in the past at my old address and they had to come out to replace the whole modem. I done some sort of packet tracking then

  • 72CorleoneM Michael C (@72CorleoneM) reported

    @MichaelBensonn @SkySports Khan fight is a load of ****. A dead beat hype fight. Khan ain't hungry anymore and will get eaten alive its a pointless fight for him too. Porter would be a much better test, yeah he is coming to the back end of his career but at least he is still hungry for the fight

  • jeff_oakley1990 Jeff Oakley (@jeff_oakley1990) reported

    @MichaelBensonn @SkySports Vargas would have been better going down, but still looked like only heading one way

  • dadbegg David Begg (@dadbegg) reported

    @bainster07 @SkySports Suspect part of the problem is that we are used to getting wall to wall coverage of every event. However, it might also be a generational thing, and we are in limbo at the moment waiting for our new hero to arrive.

  • hamishboii Hamish (@hamishboii) reported

    @CJSmith91 @SkySports @MLSUKShow Mls isn't even football its so bad

  • JD00088 JD (@JD00088) reported

    Who hired these stupid birds to do the commentary on @SkySportsBoxing @SkySports they ain't gonna clue what they are on about. Sort it out.

  • DirtyLeedz_ Beano (@DirtyLeedz_) reported

    @JW_1487 @MichaelBensonn @SkySports Only if you prefer watching men bum ****.

  • Afkar89186170 Freedom of speech tester (@Afkar89186170) reported

    @SkySportsPL @SkySports Should support the coach! 1. He knows what he doing. 2. Every player is replaceable. What is all the fuss about!

  • Fester81Nick Nick Johnson (@Fester81Nick) reported from Braunstone, England

    @MichaelBensonn @SkySports I'd hold off on Porter, he is elite IMO and horrible to fight, Broner yeah, Khan Brook and Avanesyan too

  • jsan1972 jsan1972 (@jsan1972) reported

    @SkySports @SkySportsBoxing @SkySportsNews How or why on earth have I been blocked by Skysports? Never tweeted them let alone anything derogatory?? Please unblock. As a Sky customer of 20+ years I am shocked and disgusted

  • Emmurder Emmurder (@Emmurder) reported

    @SkyHelpTeam How can that one game pull my whole internet down, though? As in a I can’t use my browser or nothing. Surely if it was just a game issue then only the game would be disconnected?

  • Emmurder Emmurder (@Emmurder) reported

    @SkyHelpTeam I seem to be having an issue where when I’m playing Diablo 3 my internet just randomly cuts out for a minute at a time, but happens frequently (1 or 2 times an hour). All lights on the modem stay 4, solid, green lights but I have no internet in that moment.

  • hozza1984 Steven Horan (@hozza1984) reported

    @MichaelBensonn @SkySports Not bad from Johnny, was half expecting him to say benn would beat Crawford and Spence tbh

  • katyd19810 Kate (@katyd19810) reported

    @SkyHelpTeam hi I won Sky VIP tickets but I cannot make it as have to isolate can I give the tickets to my sons dad to take him instead please he’d still love to go, it’s for the Horrible History Drive in.

  • aye_yerma ayeyerma! (@aye_yerma) reported

    @SkyHelpTeam just curious. When I pay for a service and that service (sky cinema) states a particular programme starts at particular time, and it doesn't start on time, is this false advertising, and therefore a breach of contract or misselling?

  • fryleigh1974 Holton🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fryleigh1974) reported

    @SkySports Not about what club you support ffs. The game is at stake. Bigger picture than club colours. Look at Fulham last night. @GNev2 @GaryLineker

  • ApolloVideos1 Apollo Videos 🌐 (@ApolloVideos1) reported

    @dink2k5 @SkySports its literally 1 minute into the fight and the ref stopped it cause he threw a flurry of punches where most hit his gloves, i just thought it was early and if he knocks him out or atleast knocked down then fair enough

  • supersaint67 Scott Reid (@supersaint67) reported

    @StewartGilmour1 @SkySports They can only show what the tournament organisers let them that's why I never watch till 8pm will be the same tomorrow

  • Dailyboxing365 𝗗𝗮𝗶𝗹𝘆𝗯𝗼𝘅𝗶𝗻𝗴𝟯𝟲𝟱 (@Dailyboxing365) reported

    @MichaelBensonn @SkySports Damn

  • DepenBalboa Deep C (@DepenBalboa) reported

    @MichaelBensonn @SkySports This guy getting head of himself. Fight Avanesyan or Ortiz next. Why is Khan even being mentioned. Never going to happen.

  • Emmurder Emmurder (@Emmurder) reported

    @SkyHelpTeam I'm not on WiFi, I'm connected via ethernet. I will run a WinMTR tomorrow and, as was the issue in the past, if the problem lies with the 3rd node I will certainly be contacting to arrange a technician to come have a look.

  • BenErraught5 Ben (@BenErraught5) reported

    @HarryMorganWHU @SkySportsPL @SkySports he’s **** and doesn’t deserve the call up at all, has no defensive capabilities just attacking. People literally walk past him and somehow he is still classed as the best RB in the world.

  • ElliottHogg1989 Elliott (@ElliottHogg1989) reported

    @SkySportsPL @SkySports Your choice of commentators needs addressing. How can you have carragher commentating on Liverpool games its totally crap biased SHITE. How he still has a job after spitting over someone is still ridiculous aswell

  • a_person232 George (@a_person232) reported

    @MichaelBensonn @SkySports ‘Give me a proper test’ to then say give me the guy who’s known for having a **** chin and is beyond shot now? Fight McKinson.

  • norman_Sando 🙂 (@norman_Sando) reported

    @MichaelBensonn @SkySports Jesus Christ Johnny this is bad even for you, great win for Benn tonight but he isn’t ready for these boys yet in 3-4 fights he might be, but he isn’t right now.

  • Rikstaa1982 RICKY SCOTT (@Rikstaa1982) reported

    @SkyCricket What’s with the sound problem on sky’s iPL coverage the sound cuts out for 5-10 seconds every 2-5 minutes really annoying @SkySports @skytv