Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 01/16/2026 15:30

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Birmingham, Glasgow, Cardiff, Southampton, Hammersmith, Manchester, Southwark, Ilkeston, Islington, Ilford, Luton, Leicestershire, Dublin, West Malling and Margate.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed TV
United KingdomBirmingham Wi-fi
United KingdomGlasgow Wi-fi
United KingdomCardiff Internet
United KingdomSouthampton Wi-fi
United KingdomHammersmith Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • fmartinezsaso Francisco Martínez (@fmartinezsaso) reported

    @SkyUK how is it possible that you don't offer fibre connection in N43ET London? Working from home with a broadband connection is a real struggle. Do you have plans to build the necessary infrastructure to provide a decent service in our area?

  • grahamreddiex graham reddiex (@grahamreddiex) reported

    @SkySports whoever is the most expensive.FFP down the pan again.

  • ShaunLewis17 Shaun Lewis (@ShaunLewis17) reported

    @TranSPURS @SkySports @standardsport Playing the worst team in the league currently...if we are having dramas who might play left back we have far bigger issues going on elsewhere on the pitch

  • BassicallyDarr Darragh Kirby (@BassicallyDarr) reported

    @MeeK_I_Am @SkySports In England? Why would they hire African American referees? Also, you can say black referees. You won't get in trouble.

  • Damien2009 Damien Wells - Total lockdown 😫 (@Damien2009) reported

    @TimboBagginses @SkySports @SkySports love upsetting any club that doesn’t involve Man Utd. Why couldn’t Bruno Fernandes replace him. He’s already in Manchester so personal details won’t be a problem

  • bantammad95 Sam Smith (@bantammad95) reported

    @lUKE_c0ys @SkySports Because I'm sick of people like you badmouthing referees all of the time with no evidence to back it up. You **** referees off but wouldn't have the nerves to referee and U8s match. If he's so bad then why does he get games like PSG vs Barca and the Super Cup?

  • Sarah_WHU Sarah (@Sarah_WHU) reported

    @SkyHelpTeam @SkyUK Getting through to your customer servs is a complete JOKE. You have locked my account & apparently I need to speak to escalation team, but currently on hold for 55 mins for your mistake! This is before I even speak to someone about the original reason I called

  • JHosnedl Jiří Hosnedl (@JHosnedl) reported

    @247Futball @WHUE139AZ @SkySports You are missing a very important word in your statement. The word is "allegedly". It has not been proven yet. If it will be proven and Coufal would still support him, than it would be a big problem.

  • markhow38384862 mark howe (@markhow38384862) reported

    @SkyHelpTeam hi when is the internet going to be up and working in Kingsbury as been down all day and not been able to use the service so are you going to refund me.

  • LatistL The Marvellous Chelsea Empire (@LatistL) reported

    @forbisher809 @SkySports And you know all of this how? All women pandits are either mediocre or outright crap. What's next? Women refs in male boxing?

  • 2DCDH Callam (@2DCDH) reported

    @SkySports wtf is this

  • LatistL The Marvellous Chelsea Empire (@LatistL) reported

    @SkySports Why can't a men's game be refereed by men? First, female pandits commenting on men's game, now this? I know the current crop of refs is ******* **** and we should retrain willing fmr players as refs but this??? What's the rationale? Is she the best? Or just more ge crap?

  • calvmcd713 cal🦁 (@calvmcd713) reported

    @LatistL @forbisher809 @SkySports Why would that be a problem? I think you’ve some issues you need to take a look at..

  • jnigelscott ScotTyke (@jnigelscott) reported

    @SkySports Not bad for a Leeds lad.

  • bantammad95 Sam Smith (@bantammad95) reported

    @lUKE_c0ys @ASuwan22 @SkySports Obviously does care but as I said to you people are all to happy to bad mouth referees and not back it up

  • SurgicalHipster CursedDICE (@SurgicalHipster) reported

    @SkyHelpTeam there’s no picture on any TV channel but Sky Q box says good signal

  • zeroinc90 Ankit Agarwal (@zeroinc90) reported

    @SkyHelpTeam @SkyUK After another 45 mins chat on Twitter with @SkyHelpTeam, got directed to Sky customer care which had earlier directed me to the Open Reach team who had pointed me back to Sky. Stuck in this endless admin loop! Can I get a call back to resolve this pls?

  • kopite211 kopite21 (@kopite211) reported

    @SkySports This won’t end well women out not cut out to cope with the rough and aggression of the men’s games there too emotional and easily upset like most women.. again just another box ticking exercise..

  • LatistL The Marvellous Chelsea Empire (@LatistL) reported

    @calvmcd713 @forbisher809 @SkySports No mate, I don't have any issues. People are trying to change status quo that everyone was happy with. Now, status quo is the issue. That's not how it works. Prove your case, prove your hypothesis. Only you cannot.

  • Nicolao_THFC Nico 🇵🇹🇧🇫 LET JOSE COOK FFS (@Nicolao_THFC) reported

    @iheartkeally @SkySports Kane would never leave us, let alone to another prem club. GET IT THROUGH YOUR THICK SKULL

  • BiffinMel M Biff (@BiffinMel) reported

    @SkyHelpTeam Why is it so easy for you to take my money, but so hard to get any help when I need to speak to someone to report a fault. Specifically, Sky Ireland. Not impressed!

  • bantammad95 Sam Smith (@bantammad95) reported

    @ASuwan22 @lUKE_c0ys @SkySports That's 1 mistake out of the 100s if not 1000s of matches he's refereed. Is a player bad for making a mistake? You don't referee 20 Champions League games in 6 years if you are a bad referee

  • laticsian Ian Gee (@laticsian) reported

    Pending takeover and all @SkySports give a **** about is something that they have already been reporting on for the past 24 hours

  • WayneCo02625609 Wayne Cole (@WayneCo02625609) reported

    @SkySports Hang on. This isn't about Harry Kane?

  • Nicolao_THFC Nico 🇵🇹🇧🇫 LET JOSE COOK FFS (@Nicolao_THFC) reported

    @NShort44 @SkySports Kane would never leave us, let alone to another prem club. GET IT THROUGH YOUR THICK SKULL

  • jukeyisdead č-j (@jukeyisdead) reported

    @bigduds1 @SkySports nothing really. if anything, it’s an improvement on the terrible refs we have today

  • norgenbloom Harvey Norgenbloom (@norgenbloom) reported

    @FulhamFC @SkySports 𝘼𝙧𝙨𝙚𝙣𝙖𝙡 𝙐𝙥𝙙𝙖𝙩𝙚 Still ****.

  • JacobTHFC_ ‏ً (@JacobTHFC_) reported

    @SkySports JUST **** OFF UR OBSESSION IS UNHEALTHY

  • adriancurrie10 adrian currie (@adriancurrie10) reported

    @SkySports Foden ain't bad...How about give him a go..

  • VPWITServices VPW IT (Exeter) (@VPWITServices) reported

    @SkyHelpTeam Yeah I tried to do that - trouble is in the meanwhile for days we have to wait for someone to fix it, our customers can’t connect for a service they pay us for, oh and you’re blocking new customers signing up to us, so costing us money. Not exactly great.