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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 1: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 56% Internet (56%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Southwark, Pulborough, Grimsby, Corby, Halifax, Hackney, Manchester, Batley, Edinburgh, Scunthorpe, Glasgow, Hampton, Coulsdon, and Sunderland.

CityProblem TypeReport Time
London Internet 16 minutes ago
Southwark Internet 20 minutes ago
Pulborough Phone 21 minutes ago
London Internet 37 minutes ago
Grimsby Internet 46 minutes ago
Corby Internet 47 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sebmeister
    Sebster™🇾🇪 🇬🇧 (@Sebmeister) reported

    @SkySports Sorry but nope I would never hug an Arsenal player.

  • asdfzer
    Jim jones (@asdfzer) reported

    @Gunneruni @SkySports Arsenal won a PGMOL league the official list of errors confirmed that Technically 0 trophies for Arsenal this year

  • mgsevs
    sevs66 (@mgsevs) reported

    @leonbarber4 @SkySports Mate, even Gary Neville was neutral and spoke well about us. God knows what this fools issue is, hopefully not on L1 co comms so won't have to hear any of his inane tripe again

  • hugeb0ss
    Ian🎗️ (@hugeb0ss) reported

    @SkySports disgusting never before has Sky Sports spent so much time on Champions League Final not for Liverpool Utd Chelsea or City just because it is Arsenal and the staff at Sky are goooners

  • iamaredflagdude
    RAVER🦅🦇 (@iamaredflagdude) reported

    @worldsevens_ @SkySports @DAZNWFootball Wtf is this? Why use this pic when there are a lot of pics to choose from? 😡

  • braao_correia
    abraao correia (@braao_correia) reported

    @SkySports I really hope Ödegaard will be sold and this guy becomes captain. It’s not just for today. Ödegaard is in back to back bad seasons, isn’t performing (specially in big games) and isn’t being a captain on the pitch, Dec has been.

  • Chanice_hbu
    Chanice🥀🖤 (@Chanice_hbu) reported

    This whole week my sky mobile has had no signal?! What am I actually paying for please. @SkyHelpTeam

  • jasonclark66261
    jason clarke (@jasonclark66261) reported

    @SkySports Shouldn't have took saka of... idiot

  • OpiraTile
    ᑕ'ᘔᗩᖇO (@OpiraTile) reported

    @SkySports As a united fan I deeply feel bad for Arteta, he's been really consistent and down to earth. Great personality👌

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported

    @SkyHelpTeam why does sky stream both on glass and puck keep changing resolution this is annoying

  • lupainho
    Chris | Madrid Mentality (@lupainho) reported

    @MadridSports_ @SkySports Fair question. If the pitch were the main issue, we would expect more players to suffer similar injuries.

  • irishbazdev
    Barry Devlin (@irishbazdev) reported

    @SkyUK will you stop sending me emails about Customer Service from Sarah Jousiffe Director of Consumer Research, Sky UK When you can't even reply or answer my fathers complaint. If only the email wasn't no reply or I would have let Sarah know about the lack of CS

  • v8jhd
    Joely. D (@v8jhd) reported

    Absolutely painful customer service @SkyUK

  • Robertnotts
    Robert J Kent (@Robertnotts) reported

    @mgsevs @SkySports He’s never recovered But four minutes later, Forrester slotted home from the spot to level after Sam Parkin had inexplicably handled Matt Hamshaw's corner.

  • nav_cfc
    CfcNav (@nav_cfc) reported

    @90_JoshB Struggling to understand how people have missed your point or they're just playing dumb. People tune in to TNT/Amazon/SkySports etc for unbiased commentary for the UCL, completely different to an international match commentary by a network where the B (in BBC) stands for British

  • ToonFan14
    EverythingFootball (@ToonFan14) reported

    No real issue with this in a European game. But the bias and “lopsidedness” in @SkySports, @footballontnt coverage towards 6 clubs has made most “other 14” fans unsubscribe.

  • Kev043
    Kevin Hawkes (@Kev043) reported

    @MatchroomPool It's actually $12 is it worth it? not really, the video bitrate is terrible, less and less tournaments on @SkySports but it's okay to have a million darts events, but they make loads more money. I've watched @MatchroomPool live events since 1994

  • kjmack17
    Kenny Mack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@kjmack17) reported

    @SkyHelpTeam how do I cancel my TNT subscription? I added it onto my Sky package online but cant seem to find out how to cancel it the same way.

  • MUFChaven
    INEOS 🤡 (@MUFChaven) reported

    @SkySports The actual **** 😱

  • sloth_sloman
    Scott (@sloth_sloman) reported

    @SkyHelpTeam is it worth switching my phone from physical sim to eSIM? No matter where I go in my town I get no signal and no 4g….. either that or can I have info on getting out of this awful signal contract

  • jafitz90
    Jay F (@jafitz90) reported

    @SkyHelpTeam please can you give me a direct number for your complaints team that is not your generic service phone number

  • KySmith12345
    Ky Smith (@KySmith12345) reported

    @SkyUK I’m majorly dissatisfied with the service sky is giving us! I went away last week and got no signal or 4/5g anywhere at all I was unable to contact anyone unless I connected to a local WiFi which was hard to find, it’s ridiculous how bad it is, what am I paying for?

  • WajirTweep
    WajirsTweep (@WajirTweep) reported

    @SkySports Jammie Charagher doesn’t know one or two things about how to be the champions of England. He’s never won the league and it’s disingenuous to ask for his opinion on the champions.

  • theofficialsjw
    丂ｱ乇刀ᄃ乇 (@theofficialsjw) reported

    @SkySportsNews @SkySports WTF. I always though the ****** struggled with English let alone Spanish

  • Chasmo2g
    Chas (@Chasmo2g) reported

    @SkySports How ********!? **** can hardly speak English

  • wazatyfr7
    Wazaty__Fr1 (@wazatyfr7) reported

    @SkySports My man is so broken @m8arteta 💔we go again next season but we need to be ruthless in our attacks 👍🏾

  • danwot
    DanWot (@danwot) reported

    More sky sports ****. Course they'll be arrest where there's in excess of a million people. Pointless story just another angle to have a pop at The Arsenal. Nice try skysports, you can kill our day today !

  • Bwire_22
    dennis kabei (@Bwire_22) reported

    @SkySports That's greed Enrique...help others who have none

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported

    @SkyHelpTeam your Customer support for Broadband is awful. How do I get a copy of the call please?

  • ianelacey
    samt106 (@ianelacey) reported

    @RAPAP2021 @SkyHelpTeam Says it all Sky Help Team no longer being used or monitored.