Sky Outage Report
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Wilmslow, Birmingham, Bristol, City of London, Hammersmith, Caerphilly, Cardiff, Chester, London, Peterborough, Plymouth, Gunnislake, Newport, Dalkeith and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Wi-fi | |
| Birmingham |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| City of London |
Wi-fi | |
| Hammersmith |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nick C
(@Rosetta_Nick) reported
@SkySportsNews @RobDorsettSky At least he made us aware that the highlights are being shown on @SkySports before the fire got too bad
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buzz
(@BuzyBuzyBee) reported
@SkyUK When will some clever technician realise WiFi or TV broadcasts could be send down the same cable as the power supply. No masts, no cables, no satalite boxes : the financial savings would be massive!
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hoodie 3
(@allroundtwat) reported
@SkyHelpTeam Lads I’m not getting it calm down
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Mark Watney
(@letsgoironman) reported
@SkyUK This is a weird product offering. Just go app based or a little dongle like the Amazon fire stick. Who in their right mind is going to buy into crap tech from sky? You would be completely bonkers to buy into this.
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OneCoffeeADay
(@lunnyJ65) reported
@SkySports He should never have joined in the 1st place…. But that’s what happens when players choose money over an actual playing career
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Paul
(@paul48311435) reported
@SkySports Van bore should have picked him to give the boy a break etc and isn’t cause he’s a Utd player so he’s just denying Holland a quality player just to cause trouble. Horrible man…
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🇵🇸 DimmosG #FreePalestine 🇵🇸
(@DimmosG) reported
@SkyUK this is a 60hz screen, so no gaming support. this product is a beta test.
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DJSG
(@djsgrant) reported
@SkyUK Sky, are you listening. People don’t want a massive telly, they want a wireless box. Who did your research? Epic fail.
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Pauljswfc
(@pauljswfc) reported
@PeterWellDone @SkyUK Broadband is absolute dog ****. In fact it's worse than that
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🏴Patrick Beames🇬🇧
(@pajb49) reported
@SkySports They should never have bought him in the first place. He's nowhere near good enough.
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Hella Lugosi
(@HeckaLugosi) reported
@SkyHelpTeam My internet and phone have been down all day, how long is this going to take to resolve?
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Craig 🏴
(@project_peter) reported
@SkyUK @smithythfc75 So the answer to his question is ‘no’ then Relative of mine was without Sky Broadband for four days recently - ‘technical issues’, no compensation, no apology In this case they’d be without TV as well….
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Sweetstaffies
(@sweetstaffies) reported
@SkyHelpTeam added netflix to sky, cannot active, sky email link doesnt work i dont already have a netflix account so i have no password grrrr really frustrated
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craig ellis
(@fredgaskit) reported
@SkyUK Nonsense product from a company scraping the bottom of the bad idea barrel! All they need to do is produce a set top box, plug and play...simple.
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Mark
(@Veeoh) reported
Hey @SkyHelpTeam Sky Glass. If I'm mid contract for SkyQ and I wanted Glass - would that be an issue, or could contract be swapped to Glass one?
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Paul Mitchell
(@therealpm3012) reported
@SkyUK What happens to the tv if you cancel your subscription as it’s only a 31 day contract
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𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉
(@TrealSlimDavey_) reported
@terryga76741689 @TheLukos @SkyUK I’m a sky Q customer but once it ends I probably want glass with my current tv what’s a Samsung 8k 65 inch but if we need a new tv I will stick with the satellite dish and box
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Binu Mohan
(@gamermohan) reported
@SkyUK I want the best - skyq is good so why would I go for a 3rd rate rebadged tv that looks terrible as you had put everything together and the thickness is laughable - I’ll wait for your iptv solution to get rid of my dish
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Paul Richard
(@DarkSnr77) reported
So how will #SkyGlass work with replacing boxes that act as a mesh network across my house? No box means no internet extender so will #SkyGlass replace this and work the same way? @SkyUK @SkyHelpTeam
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Azrael
(@Azrael94209327) reported
@SkySports If he wants regular playing time he needs to move. He's low down the pecking order at Man Utd right now.
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Crocidolite
(@Crocidolite11) reported
@SkyHelpTeam Not even the question I was asking. Let’s start again. I opt in to go with glass. After 2 years I decide to cancel my contract with you. Can I then use the sky glass as a normal tv via a tv aerial for free view, or can you only view it via a subscription rendering the tv useless
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Katherine Hardy🌹
(@kardyology) reported
Hello @SkyHelpTeam is something up with the internet in SW8. I've turned everything off and on again, unplugged etc and it still not working
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JiuJitsupediaUK
(@JiuJitsupediaUK) reported
@SkyUK You should sack your Product Owner, this is a terrible idea
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Will Kelly
(@WJnr_) reported
@annamagique @SkyHelpTeam @sor1706 TP Vision actually makes Philips branded TV's so wouldn't say that's all bad.
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W
(@wchannel) reported
@RosieLee777 @kimruthlucas @SkyUK Hi guys 👋 We're so sorry about this - it's in the process of being fixed. Our content providers Red Bee Media had an outage earlier this week, and it's affected the subtitles on a number of our shows. Hopefully it'll be back up and running asap but massive apologies until then x
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Intelect
(@intelect_iom) reported
@SkyHelpTeam In fairness the issues I am having are too long and complicated for Twitter. I have sent several emails but they are repeatedly misinterpreted by the recipients.
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richard chapman
(@JungleRichy1474) reported
@SkyUK Just the extra cost incurred for the package then , already vastly overpriced - I’ve been a Sky Customer since 2004 and while they’ve been helpful when spoken to the prices never go down , considering after my next contract negotiation may just go back to digital only 😞
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Glen
(@TheGlenwith1n) reported
@CluanThe @danpom @SkyUK Do petrol stations offer people who’ve never used their pumps special discounts on petrol?
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RichardJones
(@RichardJonesRC) reported
@SkyUK No, they're useless when the wind isn't blowing, kill birds, are terrible for the environment (tons of concrete required), look awful, require rare earth minerals, and can't be recycled. And they're massively subsidised by the UK taxpayer. So it's a no from me.
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.
(@irishglennerz) reported
@Raymondo1874 @Adrian___Harvey @SkySports He gave me a fiver one time towards a kebab and I'll never forget it