Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 03/10/2026 03:05

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Harringay, Bristol, City of London, Sutton Coldfield, Southend-on-Sea, Newport, Blackburn, Southwark, Blackwood, Cardiff, Yateley, Reading, Hackney and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarringay Wi-fi
United KingdomBristol Total Blackout
United KingdomCity of London Internet
United KingdomSutton Coldfield Internet
United KingdomHarringay Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ScouseTims ScouseTims* (@ScouseTims) reported

    @Soupelina @SkyHelpTeam I know it's one of the things I hate, it's not customer service

  • figgins_autumn Autumn Figgins (@figgins_autumn) reported

    @SkySports She needs to climb down off her pedestal, have you seen any WPL high kites after March of the day, im sorry but it’s shocking standard, national league, maybe, at best.

  • LostBoyNUFC180 ɴᴏᴛᴏʀɪᴏᴜꜱ ꜰᴏʀ ɴᴏᴡᴛ (@LostBoyNUFC180) reported

    @SkyHelpTeam Aye, the issue i'm having is that my BB is only running at 25-29 mbs when it should be 40.

  • LeeBeech3 Lee Beech (@LeeBeech3) reported

    @SkySports Should never have allowed them to vote now there not happy unless we are being punished

  • ScouseTims ScouseTims* (@ScouseTims) reported

    @SkyHelpTeam I did what I do every fecking night, switch it on and off.its worse than 1970s aerials. That's how bad the Q box is.

  • godwin_chidike Godwin Chidike (@godwin_chidike) reported

    @Conpne03 @SkySports She said is an insult her not to anybody and support her

  • ScouseTims ScouseTims* (@ScouseTims) reported

    @MASHTRON @Soupelina @SkyHelpTeam It isn't customer service not anywhere near it. Only playing at it

  • Smudgersmith15 Steven Smith (@Smudgersmith15) reported

    @1872Rck @SkySports Awful.

  • Xhakaed bri (@Xhakaed) reported

    @SkyHelpTeam I haven’t had any solid connection for longer than 2 mins all day, and I’ve tried troubleshooting online and it isn’t working. Please can you suggest any way to fix it.

  • chris_roberts96 chris roberts (@chris_roberts96) reported

    @kz_realist @PippoGoal9 @SkySports Half a season to safe a team. They go down she’s tarnished with that. If she manages to keep them up. She has to keep improving them with very little resources or again she’ll be deemed as a failure.

  • famous_wolves ShifnalWolf (@famous_wolves) reported

    WTF!!!! United denied a pen, foot on line. Baggies get a pen foot on line! Corrupt. Inconsistent! Rubbish! Games gone. @SkySports @premierleague @btsportfootball

  • pontiffpedro Bluenose55 (@pontiffpedro) reported

    Got to turn @SkySports off I can’t listen to Crocker and Walker any longer. The most blatant attempt at disguising reality you will ever see. Brown red ignored, dive for pen ignored, Killie goal over the line ignored, Edouard offside let’s try bump his price up - just **** off.

  • jonnymuza jonny muza (@jonnymuza) reported

    @SkyHelpTeam Broadband down in cardiff dont send me a link to check as it is incorrect it is not running fine it is down

  • DPR1973 DRan (@DPR1973) reported

    @SkyHelpTeam Just moved house and what a nightmare. Jobs cancelled, txt to say broadband is ready when it’s not. A/C saying I need to phone when I didn’t. If it doesn’t go live tonight then kiss goodbye to as 10+ year “VIP” customer.

  • thor75burn Mark Thorburn (@thor75burn) reported

    @nathgolding Doesn't even know the laws of the game. Foul on the penalty box line always was a free kick, never a penalty kick. Think @SkySports are scared to sack him incase he does his self in.

  • Simon78649843 Simon (@Simon78649843) reported

    .@SkyHelpTeam every time I open the SkyGo app, it closes without any further notifications. HELP!

  • bhoyian Ian Thomson (@bhoyian) reported

    @SkySports please show the header from Burke that you say was over line show it from other side which definitely shows it never crossed line. You showed it first time but doesn’t suit your agenda to show that side again

  • 1872Rck RyanClarkKent 1872 💎 (@1872Rck) reported

    Didn’t even realise Burke’s shot was over the line. 1st they’ve shown a replay. Utterly shocking coverage from @SkySports The level of scrutiny really does depend on whose playing. P!ss poor

  • Northernger Bear from the North #DefundTheBBC (@Northernger) reported

    @SkySports would do well to review & compare Crocker & Walkers coverage on @ScotlandSky of Morelos incident from last week & Brown’s elbow tonight if they want to protect any integrity their brand may have left.

  • ScouseTims ScouseTims* (@ScouseTims) reported

    @SkyHelpTeam Sky Q most nights and everytime I came off Netflix. Remind my of 1979s holidays in a caravan when my dad used to.have to stand on the seat trying to get the best picture while us weans where trying to watch some weans programme thro the TV snow while its was pissing down outside

  • MoustacheHis **CAPTAIN MOUSTACHE AND HIS MAGIC FLUTE (@MoustacheHis) reported

    @SkySports Who does she think she is?! OF COURSE IT'S A STEP DOWN. The absolute state of it.

  • Nickbennett17 Nick (@Nickbennett17) reported

    @SkyHelpTeam **** off. What a load of **** you provide. Absolute rip off company

  • alexoliver101 Alex (@alexoliver101) reported

    @SkySports 20 milliom for a 20 year old defender who's conceded 40 odd goals this season?! Sky sports put out some ****. Is anyones had their pants pulled down its sky for paying these ***** a wage to talk bollocks

  • J_Schofield4 Jordan Schofield (@J_Schofield4) reported

    @SkySports People lost their **** when we said Celtic and Rangers couldn't hack it in the prem, now we got the standard of Sunday league footy saying league 1 is insulting

  • BamPotter2 Bam Potter (@BamPotter2) reported

    @SkySports Same game as 10 year olds play down the local park on a Saturday morning. Not the same standard though and that will always be the point

  • Leefoley84 Lee foley (@Leefoley84) reported

    @SkyHelpTeam Another night another slow broadband, download speed 19 mbs and a normal speed should be 48-69mbs. Help please

  • dimelowphil Phil Dimelow (@dimelowphil) reported

    @SkySports Women’s football is terrible!! No one wants to watch it fact !!!

  • MacNama81457427 MacNamara (@MacNama81457427) reported

    @SkySports But **** to watch

  • cmacdowall Cara MacDowall (@cmacdowall) reported

    @SkyHelpTeam No thanks. This twitter support is quicker and more responsive than your phone line and you’ve been more responsive to me than to your paying customer. Joke.

  • GSorKubez Kubez (@GSorKubez) reported

    @SkyHelpTeam After five years of service I’ve finally had enough third night in a row my internet has stopped working - not like I have work to do or anything. Looking for a new provider first thing. Suggestions anyone?