Sky Outage Report
Why is my Sky service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 15: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Blackburn, Harringay, Watford, Manchester, Holborn, Yeovil, Cricklewood, London, Newport, Bolton, Reading, Tottenham, Islington, Wolverhampton and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Harringay |
Internet | |
| Watford |
Internet | |
| Manchester |
Internet | |
| Holborn |
Total Blackout | |
| Yeovil |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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greenfiel
(@JohnGreenfiel) reported
@SkySports Am not a city fan but wasn’t just the changes they made the whole team didn’t play there normal game they were all well off it from defence to attack there passing was bad good job Steffens did some saves could been bigger score
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Daddio
(@BaggyBoy40) reported
@SkyHelpTeam any reason my Sky Q box keeps disconnecting my BT router? I connect, then within minutes it drops. The WiFi is strong and stable. This appears to be a known issue?
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Harry Mackenzie
(@Hazzamac2003) reported
@SkySports Can he stop picking his fights and fight an actual boxer then I might take his delousion of being a boxer seriously coz beating Ben isn’t hard concidering Ben had hip surgery and isn’t known for his boxing skill. He’s just a bum who talks **** about folk wanting to be like
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DungeonMaster Ewington 🎲🇪🇺
(@AndiEwington) reported
@SkyHelpTeam mmm real issues this morning. Sky Q mini box says ‘no satellite signal’ and the main Q box just says ‘please wait’ on the recordings and hangs - any ideas?
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dan #glazersout
(@danmufc11) reported
@SkySports Absolute joke! Askren barely threw a punch and the stoppage was embarrassing it makes boxing look bad
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Sam Taylor
(@SamBFC91) reported
@SkySports What a load of ****
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TC
(@ChinnockTravis) reported
@SkySports Wow he’s class, people better start believing in the problem child. He’s the real deal 💥
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Mark
(@qupe75) reported
@SkyHelpTeam OK. Maybe to help you all they could give you access to both a local & national outage database so you just search an area & it informs you of issues & whether an engineer has been assigned. That update on the pic was only recent and not there when I raised the query. Thanks.
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Daran Philipson
(@dazman007) reported
@SkySportsPL @SkySports Why did you change Goals on Sunday and Sunday supplement? They weren’t broken.
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Mark
(@qupe75) reported
@SkyHelpTeam OK. Maybe you help you all they could and both a local and national outage database so you just search an area and it informs you and then you can see if an engineer has been assigned. That update on the pic was only recent and not there when I raised the query. Thanks.
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Jennifer Hepburn
(@HepburnJen) reported
@SkyHelpTeam Yes it does. And this is constant. I do your thing and it says it’s fine, but my wifi is horrendous!!!! Worst service ever! And on top of it, I signed up for fibre with you in early March and I STILL haven’t gotten it.
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Sophia Popplewell
(@SophiaPopplewe3) reported
@jd3110 @SkySports Everton would be too, if they weren't so ****.
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lee
(@moore_l83) reported
@SkySports When he fights a REAL boxer then he might be worthy news on your site. This is all semi pro ****. NBA player, retired ufc etc come on
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joey
(@manlikejoeyyy) reported
@MartinsAkinola1 @SkySports He’s pulled out a contract for Floyd, he never showed up
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CJ222
(@BackpostTrez2) reported
@SkySports They are down ffs
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Robert Renton
(@RARenton81) reported
@SkySports some of the new pundits now are very bad ! Soccer Saturday for example!
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Jon Labi
(@Jon1Labi) reported
@SkySports Wonder if they will be that bad next weekend. Mmmm
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Murray Sharp
(@sharpmurray) reported
@SkyHelpTeam @Simstersnose Does that include the sound issues with Disney plus and Netflix often requiring programs to be restarted.
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SvR Gaming 🐝
(@STIGvROB) reported
@SkySports So am post to believe a MMA fighter that 36 got destroyed by a stupid prick of a youtuber in Jake Paul that 24 right, why dont he fight Anthony Joshua or Tyson Fury they ******* show him real boxing
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John Chambers
(@JohnCha00458074) reported
@SkySports That’s not a punishment and shows how much they really care about the issue, I wonder what the punishment is for streaming movies on your Instagram account
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James Barrow
(@JamesBa35698311) reported
@SkySports why has Amber only just started to support Rinsola now ?? whilst been making her train in the u21s. its all for show! disgusting what's happened to Rinsola, club need to do more, not just PR stunts. @Whiteley_04
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Dris
(@DriscoIIFIFA) reported
@longdistblue @DanielFergy25 @SkySports You’re an idiot.
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.
(@GCR_1984) reported
@SkyHelpTeam I wouldnt know they didn't go into any details are even tell me why I might be having problems
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Pippers
(@Pippers02) reported
@SkyHelpTeam It's not even that, for the past week or so in the Walton area in Liverpool it's been nothing but constant disconnecting periodically. As far as we can see there's nothing wrong with our setup, and it purely seems to be an issue with the actual internet itself out of our hands.
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More consistency please Arsenal.
(@OCONNELLAFCFAN) reported
@RxshfordAntics @SkySports I mean, if they beat us today, they might have a slight chance to overtake Burnley because 4 points with 5 games to go isn't impossible but yeah, I fear for Fulham which is a shame. Likeable club whereas Burnley are just awful.
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Dazza
(@Dazzle2021) reported
@MartinsAkinola1 @SkySports Helps when someone goes down after 1 jab and a weak *** punch. Rigged, fake BS
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Corey James 🇬🇧🇯🇲
(@CoreyJ623) reported
@SkySports All a fix
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.
(@GCR_1984) reported
@SkyHelpTeam I put it in the first tweet they said its not a problem at our end, I spoke for a further 2 minutes and got nowhere so I hang up before I started shouting down the phone
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Aled Hughes
(@AledHughes84) reported
@SkySports Let’s finish this now, get a proper boxer in with him then we can put this joke of a pro boxer behind us. What a farce ppl watch this crap
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Lucy Oliver
(@LucyOliverr) reported
If anyone is thinking of joining @SkyUK, please do not bother. Worst service I’ve ever experienced.