Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (56%)
• Wi-fi (19%)
• TV (14%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southport, Hammersmith, Liverpool, Mansfield, Brentford, London, Birmingham, Plymouth, Southwark, Newton Aycliffe, Bedford, Pontefract, Oldbury, Bourne End, and Brighton.

City	Problem Type	Report Time
Southport	Internet	46 minutes ago
Hammersmith	Internet	49 minutes ago
Liverpool	Internet	1 hour ago
Mansfield	TV	2 hours ago
Brentford	Internet	2 hours ago
London	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Rowbottom (@Ed_Row) reported 4 minutes ago

  @StretfordPaddck Deflecting there Roy Keane. There’s a fine line between voicing your opinion and stone cold jealousy. Making snide comments to get noticed is never a good look.That isn’t punditry. @SkySports you should get your act together. Your hidden agenda is no longer hidden.

• 
  Luigi (@Tastes_of_Italy) reported 6 minutes ago

  @emabob79 @GeorgeRussell63 Russell pushed Antonelli off. Wasn't that bad but more pissed at SkySports making excuses. They said he bumped on kerb and couldn't help run wide. Ironically when they spoke to Russell he said that wasn't case. It was clear what he did.

• 
  🇮🇱Israel Whites 💙💛🤍 (@IsraelWhites) reported 8 minutes ago

  You know you’ve taken a really really bad free kick when you don’t even get a replay on SkySports. Why is Aaronson taking free kicks when he doesn’t have the power to reach the goal? #LUFC

• 
  Serbs (@serbs236180) reported 11 minutes ago

  @SkySports can you ******* please add a setting to your app so that I don’t get bothered with WSL nonsense. Sick to ******* death of notifications about people I’ve never ******* heard of and have zero interest in. Thank you in advance.👍

• 
  ❣️𝕊𝕒𝕝𝕝𝕪 ℕ𝕚𝕔𝕠❣️ (@SallyJ26) reported 16 minutes ago

  @SkyHelpTeam help please! All week our devices including the sky box keep losing signal. Have done all the usual turning off & turning on the hub etc etc about 50 times & its still not working 😩 I was meant to receive a text to say someone was looking at it when I reported it…

• 
  avb (@avalleybantam) reported 17 minutes ago

  @SkySports Is this sort of thing the trust and club should make representations about but never do.

• 
  Francis Matthew (@Francis_Lee_97) reported 17 minutes ago

  Hey @SkySports why is a crap cricket game on instead of Liverpool v Brentford!? What the fu*k is going on!?!?

• 
  Football (@_kellyUnited) reported 20 minutes ago

  @damian_iwuoha @SkySports I don't know what you all think but £25M on him isn't a bad deal

• 
  linda-inger 🔴⚪️ (@girlgooner) reported 21 minutes ago

  Are @SkySports allowing non subscribers to watch the final games today? If not…. Why not?!!! If not I’ll def cancel my Sky subscription and switch to Virgin 👊

• 
  Ed Freeman (@EdFreeman9) reported 22 minutes ago

  @shanetcurran @hewhodares182 @SkySports URC offer every game for every club for €40 in their online package. In the League of Ireland you get every game for every club for €95 for their package. GAA+ is overpriced and poor value for money. Would be much better if they showed more games without all the pundits

• 
  uNtobeko (@SokisiOfficial) reported 23 minutes ago

  @SoftWorld0 @SkySports Because you are not following none of them of which it's not a problem

• 
  SaffaZimbo4 (@SaffaZimbo4) reported 28 minutes ago

  @SkyHelpTeam what am I not getting @GBNEWS and @AJEnglish on my Sky Box signal?

• 
  Paul ☘️🇮🇪⚽️⛳️ (@deeneyman19) reported 30 minutes ago

  @SkyHelpTeam It’s so sad that in this day and age a heavy downpour knocks the signal out on the dish Really poor

• 
  tommy heatly (@GoonerGom) reported 31 minutes ago

  Sweet Jesus I Don’t give a **** about salah pep city Bowen …**** sake @SkySports I want to see the champions…

• 
  mary (@marymccluskey1) reported 36 minutes ago

  @SkySports I read you have brought up penalty against Motherwell weeks ago never seen you do that before I left sky and will be advising friends and family to do same plenty options out there

• 
  Mark Burrett (@MarkYouTwit) reported 36 minutes ago

  Piss poor from @SkySports

• 
  Caroline Johnson (@caroline_belle_) reported 40 minutes ago

  @skysports @skytv I am cancelling my subscription tomorrow. Not renewing after this **** show today!! Where are the winners @Arsenal

• 
  ⚫ Why Always You ⚪ (@pls_do_better) reported 40 minutes ago

  @JasonJames_73 It would be good if they could figure it out, because remember it's Sky's billions that help fund the league. Personally. I just want someone else to bid for the games. Amazon. Netflix. As @SkySports have nothing else. They are complacent. They don't care about fans. Bin them.

• 
  Ryan (@Sunderland_73) reported 41 minutes ago

  @SkyHelpTeam why ******** is the qualifying highlights not available on sky glass i am absolute sick of this **** ******* service I pay £130 a month for sky glass and nothing I want to watch is available

• 
  Arsenal News Hub (@ArsenalAndBants) reported 41 minutes ago

  @talkSPORT is overall a garbage station. Sports bar only talks about spurs ( i wonder why) and then you’ve got “experienced” pundits going on about Arsenal needing an asterix. Thankful for white and jordan, @skysports and fan podcasts.

• 
  𝙇𝙖𝙞𝙧𝙮 𝙎𝙤𝙘𝙠 𝙋𝙪𝙥𝙥𝙚𝙩 😈⬜️🟦 (@LairySockPuppet) reported 44 minutes ago

  @GoonerGirl1969 @richardam89 @SkySports Because it’s bigger news. No one gives a **** about your PGMOL asterisk trophy, no one.

• 
  Twinny42 (@Twinny421) reported 45 minutes ago

  @SkyHelpTeam @Leedsleeds66 Hi, this is an utterly ******* useless and automated response from the money-leachers who swallow your income but fail spectacularly to provide what you paid them for. Says it all.

• 
  MisterRoboto (@Nomadiq1) reported 47 minutes ago

  **** you @SkySports I did not want to watch Spurs! I am there to watch the mighty @Arsenal 😡

• 
  Ed Glinert (@e_glinert) reported 49 minutes ago

  @AJg87652993 @BazettTony88772 @SkySports What an idiot!

• 
  Huw J (@HuwJ85) reported 50 minutes ago

  Club should just do the absolute minimum when it comes to SkySports from now on. No more sit down interviews just the pre/post match interviews and that's it.

• 
  Frank Barratt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@gobuddygo) reported 56 minutes ago

  @SkySports any chance you could teach FOM how to do F1 TV coverage because it's crap 😞

• 
  topei12 (@cfc2364) reported 58 minutes ago

  Anyone know when @SkySports are going to put the Arsenal game back on? Absolute ******* disgrace coverage this is. Playing Spurs relagation when they have their own channel. What ******** is this ****

• 
  Tenasu (@mattenasu) reported 58 minutes ago

  @SkySports Jamie was a total failure in his career so he never sees anything wrong with this lackluster selection for England World Cup squad.

• 
  Fareed_s (@FareedSaumtally) reported 1 hour ago

  @Khan_rule1 @GoonerGirl1969 @SkySports We are the Champions, No ******* time for LOSERS! Now Shut ******** up moron…

• 
  jonathan (@jsloam) reported 1 hour ago

  @KildareGunner @yorkshiregunner @SkySports Terrible coverage