Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 20: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Wallsend, West Bromwich, Harringay, Milton Keynes, Bath, Oldbury, Cullompton, Christchurch, Glossop, Batley, London, Basingstoke, Bristol, Croydon and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Wi-fi | |
| West Bromwich |
Internet | |
| Harringay |
Internet | |
| Milton Keynes |
Total Blackout | |
| Bath |
TV | |
| Oldbury |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
ifhat smith
(@issmith3) reported
@kehinde_andrews @SkyHelpTeam am unable to watch this at the moment. No signal. Again.
-
Kriss Sprules
(@chasinglamely) reported
@stephenfry @SkySports You've sorted this issue out, any chance you can pop over to @10DowningStreet when the game is over? Shitloads going wrong there for you to fix.
-
Vancouver Hibs
(@vancouverhibs) reported
@woofly32 @ScotlandSky @SkySports I have no idea what that means. It seems you need help with grammar too. What pains me is really really thick people. Good luck getting fixed.
-
Virtual Vee
(@virtualxvee) reported
@lexlegion13 @SkyUK Another example of a really good cast being wasted on an awful script.
-
Across The Line
(@AcrossTheLine4) reported
@SkySports I don’t think they had too bad of a set of practice sessions, there were times were they were top
-
Tierniesta
(@tierniesta) reported
@JaneLivs @SkySports @ChampionsLeague Try losing all of your centre backs for a season and then chat. You spend 50 million on centre backs like its nothing, the fact you've won the league on less than 90 points is a disgrace. Pep could never do what Klopp has done.
-
Gary Logan
(@GaryLogan68) reported
Like no matter his inactivity or form coming in,anyone who doesn’t go outright winner or least each way on @BKoepka in a major is a damn fool!...I’m a Damn Fool!😣#USPGAChampionship #skysportsgolf #skysports
-
Sighmohn Ellis
(@sighmohn) reported
@theowljames @SkyUK @SkyHelpTeam Haha. Just spoke to Sky again. I was told that the admin fee should *never* be higher than £20, so I’m now paying £20. (Funny that. And funny the guy at sky I spoke to yesterday explained to me clearly that it would be £40 and that’s just what it is). #cowboys
-
Dave
(@Dave56306872) reported
@sunshineboy567 @spencermorgan93 @SkySports Data not dates they said , what a crock of ****, roadmap should of been altered because the data , if the data is good it changes nothing if it is bad it changes everything , can't win with this system
-
Tracey
(@AcraftyPunum) reported
@SkyHelpTeam The help guide points me to the box which won’t turn off…
-
stone grimes
(@raisedbyspiders) reported
@SkyHelpTeam Just to confirm, my internet is currently off again! If midnight is your new ‘turn off the supply’ time please do some customer support, or charge shift workers less for the disruption
-
Pez Attack
(@ThePezAttack) reported
@SkyHelpTeam How do I make a formal complaint to Sky? My elderly mother has been paying twice the amount for her broadband for close to 3 years and I've just found out. How can a broadband bill be £49. It's a disgrace. You put a few pounds on every few months. Very sneaky.
-
stephen
(@banditsteve123) reported
@mattyhighamZA @SkySportsPL @SkySports Or just shut VAR down and go back to arguing at the end of the game
-
stone grimes
(@raisedbyspiders) reported
@SkyHelpTeam Yeah glad you have ‘help steps’! Joke of a customer service. My contract is up and I guess this was the kick up my bum to switch, the whole sky set up just died again at midnight. Do shift workers have to pay the same as 9-5 people but get worse service?!
-
Steve Bishop
(@SteveBi41267314) reported
@SkySports Good, we won’t have to listen to **** punditry
-
Gareth Thomas
(@gdrthomas) reported
@SkyHelpTeam I am unable to access my Sky Yahoo email in the last 24hrs and wonder if there is currently a wider known issue?
-
Ricardo Stewart
(@ricardostewar10) reported
@SkySports You are the worst of the worst as a hard core customer I’ve been ripped off paying these high prices for what? To cover there stupidity no more and I’m happy to say I’d rather have not internet access to fund greedy cooperations. it’s time people stood up #nomore
-
J55
(@woofly32) reported
@ScotlandSky @SkySports Yasss two plastic pitches going down
-
Khanfucius
(@Khanfuciunism) reported
@Carra23 Whatever rocks ur boat Mr Skysports. Not many at the Liverpool camp gives a flying **** about what u hv to say anymore. Better talk about others and don't come near LFC. Tell your BFF @GNev2 too.
-
Danny Singh
(@D__Singh) reported
@SkyHelpTeam second call within a week about broadband issue and the advisor has the cheek to ask me if I want another tv package!
-
Bob
(@Bob60549212) reported
@SkySports Just keep her off the TV punditry she's awful.
-
BISONS
(@BISONS1973) reported
More garbage @SkySports coverage. If they can’t be bothered to give the EFL playoffs the platform it deserves then move over and let another broadcaster do it. #tranmeremorecambe
-
S 🏴
(@thfc_SP) reported
. @SkyUK WHY IS YOUR INTERNET SO **** IM JUST TRYNA WATCH SOME PORN
-
J55
(@woofly32) reported
@vancouverhibs @ScotlandSky @SkySports Damn, why so hurt? Seems to pain you were back
-
E4Woody
(@E4Woody) reported
@SkyHelpTeam had engineer booked for SkyQ installation Mon 17th May, didn’t turn up. Spent 45 mins on phone & was advised we’d get explanation within 72 hrs. Spoke 2 Pan who kept calling me buddy. As expected not received update. Disgraceful service & still no idea why no show
-
OnThe308
(@OnThe308) reported
Hi @SkyHelpTeam why do we have to sign in each time to the new sky app initially its ok after the 20th time its annoying.
-
Fruition Fitness
(@escapemediaprod) reported
@WWEonFOX Being UK I got to watch both flicking between TNT AND SKYSPORTS, the fact WCW has NWO and WWE tried to fake Diesels return. That was the worst thing. But I enjoyed the two . ECW wasn’t really shown here
-
Ashlyn
(@ashbash90xoxo) reported
@SkyHelpTeam hi I keep having issues with my sky q mini, i try and fast forward and it doesn’t play when I press play and the sound keeps dropping, it has been doing this around a year now with the sound.
-
Lenore La Nuit
(@LenoreNuit) reported
@stephenfry @SkyUK Maybe because the scientific part of your mind is trying to figure out the mass of an episode, to what extent it is influenced by the Earth's gravitational field, and whether air resistance could act on it to slow its descent.
-
Alexander Humes
(@AlexHumes2) reported
@__RyanClarke @SkyHelpTeam They’re no help lad, useless honestly