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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 27: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dublin, Manchester, Luton, York, Poplar, Cardiff, Birmingham, London, Portsmouth, Bristol, Daventry, Milton Keynes, Llandudno, St Helens, and Blackburn.

CityProblem TypeReport Time
Dublin Internet 27 minutes ago
Manchester Internet 38 minutes ago
Luton Internet 46 minutes ago
York Wi-fi 1 hour ago
Poplar Internet 1 hour ago
Cardiff Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • pls_do_better
    ⚫ Why Always You ⚪ (@pls_do_better) reported

    @JasonJames_73 It would be good if they could figure it out, because remember it's Sky's billions that help fund the league. Personally. I just want someone else to bid for the games. Amazon. Netflix. As @SkySports have nothing else. They are complacent. They don't care about fans. Bin them.

  • Razvan930
    Razvan (@Razvan930) reported

    @AbsoluteChelsea @SkySports Accepting responsibility, would mean the sporting directors would have been sacked and Eghbali would step down. This nothing but a PR slap on wrist, while they will somehow receive bigger bonuses.

  • freddie_alex
    Freddie 🌈 and Freya 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freddie_alex) reported

    Dear @SkyHelpTeam my broadband is down and when I checked to see if any outages online you tell me I don't have broadband with you! I do. What is going on?

  • egelmundus
    egelmundus (@egelmundus) reported

    @SkySportsF1 And here I thought this quote was about the Red Bull team performance. But hey, Sky would never abuse the chance to kick a non-British driver when he's down. Right, SkySports?

  • Francis_Lee_97
    Francis Matthew (@Francis_Lee_97) reported

    Hey @SkySports why is a crap cricket game on instead of Liverpool v Brentford!? What the fu*k is going on!?!?

  • jafitz90
    Jay F (@jafitz90) reported

    @SkyHelpTeam please can you give me a direct number for your complaints team that is not your generic service phone number

  • SokisiOfficial
    uNtobeko (@SokisiOfficial) reported

    @SoftWorld0 @SkySports Because you are not following none of them of which it's not a problem

  • caroline_belle_
    Caroline Johnson (@caroline_belle_) reported

    @skysports @skytv I am cancelling my subscription tomorrow. Not renewing after this **** show today!! Where are the winners @Arsenal

  • MarkoOslanus
    Marko Oslanus (@MarkoOslanus) reported

    @SkySports Can you get your channels sorted. SkySports+ is supposed to have shown Liverpool vs Brentford from 3pm and I can see useless cricket and WHU-LEE preshow interviews. WTF ???

  • CFC_Rad
    Rad (@CFC_Rad) reported

    @TouchlineX @SkySports Imagine they find out that was the cause If I'm Kulusevski, Kudus, Solanke, Maddison, Richarlison, Simons I'm sueing Terrible injuries that will have a massive impact on their careers and forced them to miss the world cup

  • Sheddyewere
    Blessed by God𓃵 (@Sheddyewere) reported

    Bro, those United legends don't like the club. How can a club legend constantly bring down the players and the club? They should all F. Off. I don't give a bloody damn about them tbh. They just spit trash on skysports.

  • Rtxyxsal
    Bojan (@Rtxyxsal) reported

    @NnaFrancis80594 @TouchlineX @SkySports Real Madrid are suffering from the same problem with their retractable pitch asw tbf

  • CraigWarrington
    Craig Warrington (@CraigWarrington) reported

    @GoonerGirl1969 @SameOldAFC @SkySports Terrible coverage

  • Crenc10
    Ez (@Crenc10) reported

    @damian_iwuoha @_kellyUnited @SkySports He will have to lower his salary if a deal is to be done. He isn't bad as a backup btw

  • JustICE_Fairn
    Justicenfairness💙 (@JustICE_Fairn) reported

    Chelsea got many cards because of biased and unfair profiling. Arsenal got no red card throughout the season because of bad and skewed officiating. English @PGMOL_FA has no integrity. The officials have brought the game into disrepute. @SkySportsPL @SkySports

  • girlgooner
    linda-inger 🔴⚪️ (@girlgooner) reported

    Are @SkySports allowing non subscribers to watch the final games today? If not…. Why not?!!! If not I’ll def cancel my Sky subscription and switch to Virgin 👊

  • BenWayland99
    Ben Wayland (@BenWayland99) reported

    @SkySportsPL @SkySports why are all the channels for the prem showing prem apart from the liverpool one, ****** cricket wtf

  • GoonerGom
    tommy heatly (@GoonerGom) reported

    @Orangeiceman10 **** sake now nuno, all the ******* stations…now we have to watch all this **** @SkySports ..WE WANT TO SEE TGE CHAMPIONS

  • FareedSaumtally
    Fareed_s (@FareedSaumtally) reported

    @Khan_rule1 @GoonerGirl1969 @SkySports We are the Champions, No ******* time for LOSERS! Now Shut ******** up moron…

  • weluvrogercook
    🤖🌍AGI/ASI Roger Cook CentrAIL Fans (@weluvrogercook) reported

    @mickdublfc @SkySportsPL @SkySports Absolute piss take mate I’m gonna cancel

  • BISONS1973
    BISONS (@BISONS1973) reported

    @RoyCalley @SkySports The usual Roy! When describing the Hull support as amber he made reference to us and it being a sea of orange!!

  • BardenShaun
    Shaun Barden (@BardenShaun) reported

    All arsenal fans need to cancel there #skysports subscriptions with the real lack of coverage after winning their first title in 22 years, its uttly disgusting, no other team gets treated like that after winning the league,

  • SpaceMan0313
    Parker (@SpaceMan0313) reported

    @SkySports parades for cups??!??! What is the woke **** is this LOLOLOL

  • Batmanworldwide
    BRUCE WAYNE (@Batmanworldwide) reported

    @SkySports This **** is rigged

  • gobuddygo
    Frank Barratt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@gobuddygo) reported

    @SkySports any chance you could teach FOM how to do F1 TV coverage because it's crap 😞

  • serbs236180
    Serbs (@serbs236180) reported

    @SkySports can you ******* please add a setting to your app so that I don’t get bothered with WSL nonsense. Sick to ******* death of notifications about people I’ve never ******* heard of and have zero interest in. Thank you in advance.👍

  • dennise68605807
    cassieMufc (@dennise68605807) reported

    @kakalizlau01 @SkySports You entitled to your opinion. The problem is it doesn’t matter he already won it . Sorry darling

  • ODIVERS0
    ArsenalAtTheCarpet (@ODIVERS0) reported

    @HandofArsenal Would of been nice to see the celebrations but @SkySports decided to cut to spurs and show a pointless ******* 5 minutes of football. **** off sky

  • Odin553
    Odin (@Odin553) reported

    @Blue_Footy @SkySports Learning lessons won't change anything; they need to be held accountable. Winstanley, Stewart, Shields, Jewell must be held accountable. If you had criticized Vince as much as you defended those men, everyone wouldn't be against you because you are the biggest Nigerian idiot.

  • DrIronJunkie
    Dr Iron Junkie Ⓥ (@DrIronJunkie) reported

    **** @SkySports for making us watch the end of the Spurs game.