1. Home
  2. Companies
  3. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 20% Wi-fi (20%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Paisley, Luton, Derby, Hamilton, London, Crawley, Salisbury, Birmingham, Livingston, Ealing, Croydon, Southwark, Halifax, Glasgow, and Oxford.

CityProblem TypeReport Time
Paisley TV 39 minutes ago
Luton Internet 1 hour ago
Derby TV 3 hours ago
Hamilton Internet 4 hours ago
London Internet 4 hours ago
Crawley Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • General_Melched
    General_Melchett (@General_Melched) reported

    @SkySports So glad i don’t watch F1 anymore. It’s got **** all to do with racing anymore.

  • afrodids
    Dids (@afrodids) reported

    Well done CBS. Rozicki was like the terminator in there just wouldn't go down... #boxing #skysports #Chrisbillamsmith

  • Rusty462286
    Rusty 🇮🇪 (@Rusty462286) reported

    @_SonOfTheDesert @SkySports You've got small penis issues

  • CricTrend_CT
    CricTrend (@CricTrend_CT) reported

    Not so long ago, Everyone was criticising jiohotstar scorecard comparing its graphics with SkySports scorecard !! Now Sky Sports has the worst in this category 🤦🏻 #ENGvNZ #Lords #Scorecard

  • pawellwitt
    pawellwitt (@pawellwitt) reported

    @Zuffa_Boxing @SkySports @paramountplus Damn, he avoided that left hand and caught him with the right!

  • RedEndMU
    RedEndMU (@RedEndMU) reported

    @IvXv @UnitedStandMUFC @SkySports They have no European football and players on high wages ? They fall into psr problems meaning they need to make money by selling players ?

  • Loko_Mexakin
    Loko (@Loko_Mexakin) reported

    @Zuffa_Boxing @SkySports @paramountplus All damage only to make $30,000 lol

  • alandevlin67
    alan devlin 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪☘🍀 (@alandevlin67) reported

    @ScotlandSky **** up no 1 cares what you think. You're a bigot n skysports should be ashamed employing you

  • gstanait98
    Gstanait98 (@gstanait98) reported

    @Jazman86 @HLTCO @AVFCMH Where did i say it was wtf? I just said people will get hold of **** like that and use it against him. He has rightly called people out who attack things he can’t change and makes public appearances on skysports etc. Pointless leaving **** that people can make a mountain of

  • AMP86793444
    Cricketologist (@AMP86793444) reported

    In this ongoing test match at Lord’s, there has been a wicket every 25 ***** which is the third best in the history of the game in England. The previous best strike rates came in 1888 and 1907. So This pitch has the best strike rate in about 120 years in England. Stat courtesy @StuartBroad8 on SkySports. This pitch deserves criticism. More than it has already received. If not for rain and bad light the game could have been over in two days. #ENGvNZ

  • MLittarru
    Matteo Littarru (@MLittarru) reported

    @SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.

  • dmborella
    LittleMomma (@dmborella) reported

    @SkySports Please find a stylist for @MBrundleF1. He wears the same combination of clothes every race weekend! Please help this man!

  • UKRobBoxing
    Rob W (@UKRobBoxing) reported

    @SkyHelpTeam can you fix the MySky app please, it’s saying all sims on my plan have 0gb data.

  • jlund76
    jjams67 (@jlund76) reported

    @SkySports Same as when Lewis had problems last season I have sympathy and belief that he's right about these issues.

  • asilevi06
    sarabia 🍺🇬🇭 (@asilevi06) reported

    @theMadridZone @SkySports That camavinga second yellow card was he's own foolishness. No need to overturn situation like that. He deliberately let his team down

  • wheelzonfire
    Charlotte Murphy (@wheelzonfire) reported

    Is there any issues with sky stream @SkyUK ? It keeps freezing and sound going quite a bit the last day or 2.

  • wayner147
    wayne binder (@wayner147) reported

    @Zuffa_Boxing @SkySports @paramountplus What an absolute war. Both men left something they will never get back in there tonight.

  • marsboyle
    marion boyle (@marsboyle) reported

    @SkyUK why have you cancelled help team and using an outdated bot🤬 I want someone to phone me im furious 🤬

  • 5873robtaylor
    robtaylor (@5873robtaylor) reported

    @SkyUK after 20 years with these I updated contract , they took more money out over 3 months than they should have , phoned to question, treated me like a liar, listened to recording, came back and said yes we did , no apology it’s off next bill, atrocious service, very poor

  • williammcc82829
    william mccullagh (@williammcc82829) reported

    @Kimberley22Ward @SkyHelpTeam My sky app chat bot ask for the customer service number

  • _OCoyne
    Sean Coyne (@_OCoyne) reported

    @joethomlinson Not even a venue for the tournament. The fact that someone working for SkySports couldn't work that out sums up how down the shitter its gone.

  • gooner_since05
    Bukayo Rice🤍❤️ (@gooner_since05) reported

    @talkSPORT @SkyUK Why did you take down the world cup video???

  • mazzaVmix
    Mazza (@mazzaVmix) reported

    @SkyUK Do not get an iPhone from Sky. Even a new phone will not be replaced if there’s a problem. I’ve spent 2 weeks and hours on the phone with no resolution. Without a phone for 2 weeks. Absolutely appalling customer service

  • lebateauivre17
    mike murphy (@lebateauivre17) reported

    @SkySports On Gaza people haven't got water or food Oh never mind It's fun watching cars go round in circles&wondering if Kims arse is real

  • ubysilas
    Ubong Silas (@ubysilas) reported

    @theMadridZone @SkySports Arsenal are in trouble

  • viralmindblog
    viralmindblog (@viralmindblog) reported

    @SkySports Bad night, maybe. Bad player? Not even close. 😤 Wemby will be back stronger in Game 2.” 🏀🔥

  • spokeninjest
    Joe Wrigley (@spokeninjest) reported

    @BBCSport Do football players know how much they are letting down fans by time wasting and play acting? It’s a disgrace. @SkySports

  • cupdispatch
    Cup Dispatch (@cupdispatch) reported

    @TheSunFootball @SkyUK After only eight minutes, Germany were already 2-0 down. The dream seemed over before it had even begun.

  • boxingizlife87
    Boxingaddict87 (@boxingizlife87) reported

    @Zuffa_Boxing @SkySports @paramountplus Lmao it’s sad they forced to say this **** man. I spoke with Shane his last fight im not gonna say what he said but only getting 50k to 100k to main event is absolutely horrible but hey it’s Deana white

  • ChrisPears95895
    CP (@ChrisPears95895) reported

    @change4spurs @SkySports Let's slow the game down even more .....