Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (20%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Blackburn, London, Hackney, Brighton, Reading, Antrim, Halifax, Hammersmith, Batley, Glasgow, Manchester, Bolton, Littlehampton, Harringay, and Edgware.
| City | Problem Type | Report Time |
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Internet | 1 hour ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 5 hours ago |
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Internet | 5 hours ago |
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Internet | 5 hours ago |
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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cikin gatsu (@ajgjlzfvck) reported@Woody_Argyll @GJ_1892 @SkySports You dnt know ****
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It's Michael, not Mike! (@pureforms) reported@SkySports Let's see this for what it is, a bribe to the smaller federations around the world to support Infantino against the inevitable calls for his resignation.
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Artemis (@ArtemisEmpress) reported@SkyHelpTeam your app is broken. Fix it please.
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Alex (@scotsguy656) reported@SkySports That is exactly why the US should never ever hold a world cup ever again.
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peter beaumont (@peterbe39733386) reported@SkySports With all the controversy and bitching in this WORLD CUP, which laughably is supposed to bring Countries together, there shouldn’t be another World Cup, never mind expanding it!!
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Aibo (@Moozment) reported@SkySports The US should never host another World Cup again. This is actually ridiculous. We are here to watch the game, not some throwback pop concerts for Madonna and co. 30 mins has serious implications on players & it destroys the whole intensity of the game. FIFA is a joke
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Per Ove Ravatsås (@ravatsaas) reported@SkySports Just shut this WC final down. I’ll rather watch paint dry on a wall. Just stupidity!
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Juan Camilo (@JoaoG90) reported@SkySports Eitherway, I won’t see the final if they help Argentina today. Which is very likely. They don’t deserve to be in the final, and they don’t deserve to be winners. We know FIFA already broke several rules in this world cup, this is SHAMEFUL
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Crash. (@Crash49676428) reported@GazWallace402 @SkySports No. The law says if the ball touches the camera which it did it becomes a dead ball play must stop thats the law no goal free kick to Norway that's the law , the law was broken and disadvantage to Norway which by definition is cheating
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Brian Roberts (@BriRobs28) reported@SkySports **** the yanks, they should never host football again, bunch of ***** !!!
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John Horry (@jhorry79) reported@SkySports Tuchel out for me! Those subs were horrific! Sitting back against the world champs is Ludacris! Wtf was he thinking. Sack him now!
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Trevor Norris 🏴⚽️ (@TNorrisBC) reported@SkySports I’m Canadian, and I’ve loved having the World Cup here, but there should never be another World Cup in North America. This is a travesty.
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zo🦇🍦queen for a day (@tinkerbclla) reported@SkyUK worst customer service i’ve ever had the displeasure of experiencing. i’ve had no wifi for 2 weeks and no one is fixing it. 4 phone calls in 2 weeks, with the most recent call being transferred to 4 different agents. awful.
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der Fussballmeister (@Rodger6Waters) reported@SkySports The destruction of our game continues, shut down this odious organisation and reset. They really are evil greedy people
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Stuart Slaney (@StuartSlaney2) reported@SkySports Do the teams get a fifteen minute cooling down then fifteen minutes warm up. Joke competition. FIFA ruined our beautiful game
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Dr. Chudi (@Muzines) reported@SkySports You guys are so stupid.
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Gerald🦅🤯 (@blue_eye_niece) reported@SkySports Damn..all I see in these replies are chat gpt write up and bots
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Man United 🏴🇬🇧 (@TomKW2022) reported@SkySports Tuchel is another Southgate. ******** are you putting 6 defenders on the pitch when we had them on the ropes
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maty (@matyio_) reported@SkySports Good idea 👍 And so the players’ muscles don’t cool down and lose readiness, they’ll just dance with Shakira. The lads will simply play worse afterwards… and it’ll be much easier to pick up an injury…
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ELI.Arshap (@EliudByamungu) reported@BrooksyWee @SkySports U can disagree with him without insulting him. He really dint insulting Messi. He just backed his player, though deep down he knows no one can stop Messi on an important game.
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Pete (@MrPTB) reported@ArafaKamoga @SkySports Do you even have a TV You’re supposedly team Argentina but want England to win Get to **** you sausage
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SobozLFC (@ItzDartanium) reported@punk11000 @SkySports That's not the final retard. It says FOR THE FINAL. U don't even have a blue tick but want to speak **** to sound cool. Just stfu with the messi bandwagon ****
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Luke Royle (@lukeroyle41) reported@SkySports **** off Tuchel you negative bell end. Tried to hold on for 40 minutes, we’re not Cape Verde, we England. Sack him. Terrible squad selection and terrible in game management.
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ChrisWilson🇬🇧🇺🇦 (@CJ2806110416722) reported@MichelleBeckett @SkyUK @VodafoneUK I was going to say not at virgin but then hit the "more" button.. Worst company I've ever had to deal with
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Tykjen 🇧🇻 (@tykjen) reported@SkySports They've already broken a few laws this World Cup, so wtf throw in some more. #FuckFIFA
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NH1000 💙 (@nickh1000) reported@SkyHelpTeam @NationalTheatre @NTLive - have had problems trying set up my ability to watch NT at Home content today. As my TV is older, I watch other streaming apps via my Sky Q box. It would be great if Sky could add the NT app alongside the usual streamers please!
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Wukome (@choihung17) reported@equipedefrance deschamp **** up. Y no start manu kone and theo Hernandez , u went with rabiot or touchemeni who doesnt have legs to cover the grounds . Spain had more legs on the midfield and thats how the game was won @skysports
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Deg Degner 🏁 @torqueischeap.bsky.social (@Torque_is_Cheap) reported@SkySports Who cares? They've broken the rules 100's of times with the farcical refereeing of many games until now. This is no different..
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Adam bamford (@Adbo99) reported@SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves
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Nelios (@GiddupSossig) reported@SkySports Infantino is a ***** monkey and needs to be binned. Bald idiot