Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (17%)
- TV (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Islington, Blackburn, City of Westminster, London, Woking, Motherwell, Hounslow, Newcastle upon Tyne, Barnsley, Milton Keynes, Derby, Horsham, Dartford, Bristol, and Bradford.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 6 minutes ago |
|
|
Wi-fi | 2 hours ago |
|
|
Internet | 2 hours ago |
|
|
Internet | 5 hours ago |
|
|
Internet | 6 hours ago |
|
|
Internet | 12 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan Langley NUFC ⚫️⚪️ (@DanLang12) reported@SkySportsNews Why do @SkySports always get on people who know nothing about Newcastle to come on the show and talk **** about them. They literally talk about nobody else they are obsessed with us 👀
-
Glaspark (@Glaspark) reported@Sargy7 @SkyUK Blame it on the courier service. It'll be old equipment anyway.
-
alan duffy (@duffy3663) reported@boothy91 @SkyUK @AmazonUK Here in lies the issue from progressive governments who’ve made it impossible to employ staff, so companies outsource to countries for a fraction of the costs in the uk & none of the hassle, it’s absurd we find ourselves in this situation and it costs us so more than raised
-
🏆 (@havertzgoon) reportedIan wright one of the worst pundits I’ve ever heard. Clear bias for Arsenal but also talks no sense @SkySportsPL @SkyFootball @SkySports never let him on your panel again he’s dogshit
-
rob nightingale (@frostytop81) reported@TheClubLiveTw @SkySports I so hope he makes this horrible bitter prick eat his words.
-
Rob Gillespie (@robdgillespie) reported@premierleague it’s a shame @SkySports insist on using their terrible graphics and branding
-
(tez7n2) (@MickeyDN7) reportedHey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football
-
Mike ****** (@boundarymike) reported@SkySports This is just plastic football! Proper football has been back for 2-3 weeks. Slow Sports News as usual
-
Deborah Daniels Ⓥ (@DeborahHD) reported@AFCB_Hub @SkySports The worst ref!!
-
Mike (@Mikey9410) reported@SkyHelpTeam I know an elderly gentleman who has a landline fault and can't get through the AI systems to speak to someone on the phone. Can someone kindly take some initiative and call him as he's very stressed. I'm not with him to help him call.
-
Dave Whiteside (@DWDTP) reported@SkySports Horrible company, ruining the game for match going fans.
-
Grumpy ✨ (@phillip3108) reported@SkySports why is your app not working since the update 😡
-
Anambra FIRST SON (@official_kasie) reported@SkySports But you never mentioned how much Zirkzee was valued at
-
Dxcksey ⁹ ⁹ ⁹ (@Dxcksey999) reported@TheClubLiveTw @SkySports Adam is a ******* idiot, take off the tinted glasses pal
-
iain dodd (@Iain_Dodd) reported@SkyUK my vulnerable parents have been taken advantage of by your sales team and now they have had no service for a week and after hours of my dad trying to talk to someone and things still haven’t improved! I will look to escalate this! 😡
-
Michelle Woods (@Tealady2410) reported@SkySports why is the buffering so bad on red button football @ReadingFC @wwfcofficial
-
Alan (@skinnywinger) reported@SkySports Cancelled Sky this month £100 for 999 channels of **** all
-
Clive Roper (@CliveRoper) reported@SkySports Where are the decent commentators for the ATP tennis?? Jamie Murray is awful, so dull and sound totally boring in the Fery match right now…@SkySportsTennis
-
Dark Knight (@Aristototleus) reportedWorst thing to watch Pak vs England test match on @SkySports is when you find out Dinesh Kartik is commentating without any stake in the game.
-
Reese Fletcher (@reesefletcher_) reportedWould be nice if @SkySports would let us watch it. Terrible service. #afcw
-
Matt Stephens (@StephensM77WBA) reported@SkyUK broadband deciding to drop out again for no reason, engineer came last week after it being down, made some adjustments then in the middle of a work call it drops out again. Shocking
-
Corey (@Corey2613) reported@TheClubLiveTw @SkySports 99% of hot takes are just “a team I hate, are going to be ****”
-
Corey (@Corey2613) reported@TheClubLiveTw @SkySports 99% of hot takes are just, a team I hate are going to be ****
-
CliveR (@CliveR39) reportedAs a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom
-
Brian B (@BBrian43) reported@SkySports And Monday night football is still ****!
-
James Watson (@jameswatson5) reported@BigRedSulk @TheClubLiveTw @SkySports Every summer he makes himself look stupid.
-
JT (@BritainisCool) reported@HammersHubWHUFC @SkySports "Chat **** get banged"
-
Dominic Halloway (@Dominichalo23) reported@DeadlineDayLive @SkySports sociedad shopping in the second-hand aisle while ajax keep pretending the price tag was the issue
-
Twinny42 (@Twinny421) reported@SkyHelpTeam To all Sky customers - there you go. That's just how important you are to these ***** AFTER they have taken your money. Any other company would have been shut down and shot on sight.
-
Darren Tay (@Darren_Tay1) reported@Sargy7 @SkyUK Switch suppliers every two years, Brand new equipment, new customer prices, Play them at their own game, loyalty gets you nowhere these days.