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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 20% Wi-fi (20%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hackney, Halifax, London, Birmingham, Newham, Oldham, Uxbridge, Enfield Town, Swaffham, Totnes, Greater London, Southwark, Norwich, Bristol, and Rhyl.

CityProblem TypeReport Time
Hackney Internet 14 minutes ago
Halifax Total Blackout 35 minutes ago
London Total Blackout 35 minutes ago
Birmingham Wi-fi 1 hour ago
Newham Internet 2 hours ago
Oldham Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Utd_Ste
    United Synergy 🔰 (@Utd_Ste) reported

    @Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam @PaulRidley5 Well well well. They hoover your money and when you ask for help you get a pathetic, automatic and meaningless message in return. Heaven forbid anyone actually gets any decent service for their money these days.

  • BackupFreezer
    Freezer_Roebuck (@BackupFreezer) reported

    @josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.

  • DenaySamosa
    Denay Samosa 🟣🟡 (@DenaySamosa) reported

    @NLAHamilton @SkySports Its a nonsense narrative. ENIC only do what serves their balance sheets. Outsourcing control over one of their pennies will never happen. RDZ is a coach. Robertson was arranged prior to RDZ. Senesi was opportunistic as he was free NOTHING CHANGES UNTIL THEY HAVE GONE. #ENICSCUM

  • aparker60
    Andy Parker (@aparker60) reported

    Rather bemused by @SkySports showing the worst possible angles for catches behind the wicket. Not sure whether it is a drone or a fixed camera square of the wicket. Just show it from in line with the pitch.

  • KaiMarley77
    YamYam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaiMarley77) reported

    @scott21282137 @talkSPORT @SkyUK You forgot van Basten or gullitt Lool the best in Europe I'd lie down and sleep this one off 😴

  • Lordbongzee__
    Ubong Udowoh (@Lordbongzee__) reported

    @Blue_Footy @SkySports Exceptional mean a player that could help profit

  • JeffMosesZulu3
    open minded (@JeffMosesZulu3) reported

    @SkySports Bull **** 💀💀

  • spicegirlAA23
    Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported

    SKYSPORTS REALLY JUST TOOK AN AD BREAK TO FIX MARCS GRAPHIC 😭😭😭 I CANT

  • BluenosedCOOP
    Gusty Spence (@BluenosedCOOP) reported

    @MaxHillicks1 @RangersFC @SkySports Stop acting like you're a rangers fan. You're a ******* piece of ****, Go find another club to kid on that you support.

  • irawlingstwit
    KR (@irawlingstwit) reported

    @Blue_Footy @SkySports When he lose 5game in a row his eyes 👀will clear. You guys want to keep using young squad format that never work for Arsenal, even Madrid had to abandon the same formula. I will be waiting patiently for ALONSO OUT chants

  • _GreenEnigma
    GreenEnigma (@_GreenEnigma) reported

    Do @SkySports know that ****'ed Neville is cheating on them with @itvfootball. Wish he wasn't tbf hope he isn't co-hosting the whole tourney, it's already being billed as the worst world cup ever this just confirms it!

  • KpaghMatth71367
    MATT♒ (@KpaghMatth71367) reported

    @SkySports Interesting call from Tuchel. Livramento and Chalobah are different profiles, but maybe England don't need a direct replacement. Perhaps Tuchel wanted defensive stability and versatility more than attacking flair.

  • emini_issboi
    ISRAEL (@emini_issboi) reported

    @Plettigoal @SkySports @SkySportDE Damn everyone is signing players everyday but united is buying parading one player for 3 weeks without submitting any official bid

  • ClovisBlaac
    Blaac (@ClovisBlaac) reported

    @theMadridZone @SkySports They gat no money what ********, they will end up losing him Como wake up

  • Honeythedog1
    James Barbour (@Honeythedog1) reported

    @SkyUK I,m a Sky customer for 18yrs. My contract is up. Ruby at Sky made an offer. It wasn’t good enough so she passed me to retentions.Robin in Retentions said her best offer was a lot more than Ruby,s. she couldn’t match Ruby,s offer , computer said no.Unacceptable.

  • billythbook
    billythebookie2025 (@billythbook) reported

    @SkySports @Carra23 but hes never been a manager

  • _red_7
    Michäl 🔰 (@_red_7) reported

    @TheUtdSpace @SkySports it was so clear, after a **** season no one wants to go for him and suprise surprise the Glazers turn up smelling a free run for cheap solution. Would be a **** solution again but hey, its cheap...

  • AkinbuliIbukun
    certified.boi💛 (@AkinbuliIbukun) reported

    @SkySports When it was given to city, Liverpool, Arsenal it wasn’t easiest fixtures then just cut the crap

  • AnnRochelle8
    Ann Rochelle (@AnnRochelle8) reported

    @SkyHelpTeam heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.

  • TheLobbyGobbler
    Mike Gore (@TheLobbyGobbler) reported

    @SkySports at 3pm today there was 2 separate channels showing the darts and 2 separate channels showing the F1 but the rugby had to go on the red button. Surely 1 channel is enough for the darts then the rugby could have been on a dedicated channel instead of the poor red button.

  • mckyau_steve
    Stevie Wonder (@mckyau_steve) reported

    @Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort

  • tonylon83
    Tony Longstaff (@tonylon83) reported

    @Ricky81D @SkyHelpTeam @skytv Totally agree. What annoys me most is if you go on the app you can sign up to any package there and then but if you want to cancel something you have to get in touch. Absolute joke.

  • yido2910
    Sam (@yido2910) reported

    @Lilywhite_Rose @SkySports Good riddance. Awful Player

  • TheLobbyGobbler
    Mike Gore (@TheLobbyGobbler) reported

    @leythdave @SkySports @SkySportsRL I had that issue so reloaded the red button to get it on, the picture kept going blurry too during the game.

  • UKDan86
    Dan (@UKDan86) reported

    @danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.

  • kanishk77233673
    lando&K (@kanishk77233673) reported

    @ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!

  • alexblac_ink
    Alex Kabari (@alexblac_ink) reported

    @Blue_Footy @SkySports They shouldn't go for Mike Maignan, please. He's a terrible shot stopper.

  • reeves1960
    andrew (@reeves1960) reported

    @EtihadReport @SkySports What progress? Had 2 bids turned down, hardly progress.

  • darrenO83
    Darren omalley (@darrenO83) reported

    @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?