Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Plymouth, Edinburgh, Welling, Nottingham, Upminster, Harrow, Fareham, Stanley, Hammersmith, Canterbury, Doncaster, London, Croydon, Dublin, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Internet | 4 hours ago |
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Internet | 5 hours ago |
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Wi-fi | 6 hours ago |
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Wi-fi | 7 hours ago |
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TV | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil 🏴 (@northenders1) reported@talkSPORT @SkySports @NOW Clown 🤡 gets nowt right ...as bad as merson
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Max (@M26XXJ) reportedSomeone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW
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zoe (@zoezm_) reported@jammierooroo @SkyUK Repulsive. Had a similar experience a few years ago and I’ll never use them again. Hope it gets sorted.
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@Lionessxxxx (@Lionessxxxx1969) reported@SkySports Same **** Sky Advert. **** knows how many times I've blocked it. Muted it and saidxI font like it but they still keep shoving on my account. Wankers.
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Alex oConor (@AlexCon12891594) reported@SkySports **** era, and the FIA are like North Korea
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🅼🅸🅽🅶🅻🅴 (@Michael_LFC78) reported@SkySportsPL Shocking! This is why I’m not subscribing next season ! @SkySports is so bad now! Why would anyone care about these people or their opinion?
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Julie Ivers (@jiver66) reported@jammierooroo @SkyUK ****** are they still doing that? I helped an elderly lady over 15yrs ago fight against Sky for the same reason! I've personally never had and never will have a Sky subscription, they're rip off merchants in my eyes. Heck I don't even watch TV any more, don't have one.
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StephenTHFC 🏴🐓 (@Stephen1970t) reportedBloody Sue Smith is terrible. Shut up woman. #SkySports.
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Paul C (@PaulCra47154521) reported@SkySports I know you have to hype it up. But this ‘new era’ is the worst racing in f1 history. It’s almost unwatchable. And it’s certainly not entertaining.
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Chris Baker (@CDBaker86) reportedAnother one to add to the list this season! Maybe @FA_PGMOL can explain why Dermot Gallagher blamed Romero for this incident on @SkySports?
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This site is broken (@site_broke48031) reported@SkySports He needs putting down this bloke. He’s not well.
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Ian Scott (@ianscott0708) reported@JimmyAfc92 @SkySports Volume down
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Milo 🤙🏼 (@MilRadusinovic) reported@Chels_HQ @_DOLLARPI @SkySports Thing is I can’t stand these owners BTW. But we are literally not a feeder club lol name me one star we have sold that the fans didn’t want to let go? People push narrative but it’s just a **** project at this point.
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Thomas John Dockerill (@TJD1986) reported@SkySports Continues to be terrible.
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El Zoido (@decapod_10) reported@jammierooroo @SkyUK I work for a finance firm and, despite not being customer facing, I have regular training on vulnerable customer management. Someone crying on the call would immediately make them vulnerable and would prevent upselling/coercion of any kind. Fix this @SkyUK
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Chris Jones (@cpmijones51) reported@jammierooroo @SkyUK There is a 14 day cooling off period, cancel immediately. Do not speak to the first 2/3 reps from India who call. You will finally speak to someone from Glasgow who will give you the best deal ( that is if you actually want Sky!!). I got them from £180 to £83.
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Tits McGhee (@Karlski420) reported@jammierooroo @SkyUK Who even watches sky wtf get a fire stick
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Iolanthe2345-Trainee Gargoyle of Beelzebub (@Iolanthe2345) reported@jammierooroo @CindyTh3Dog @SkyUK And with more things online, and you are told NEVER to share your password. It doesn't make sense.
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🎗️1904 🏴 (@Ullcity) reported@KevinSmith1389 @jammierooroo @SkyUK What ******** you about daft ****?
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JustJ Parody account😉 (@imjustbeingmeJ) reported@jammierooroo @SkyUK £170????? Is she paying for her neighbours too? That's despicable. My MIL signed up for two @SunLife policies, has paid over £10k in, will get about £4k back. They won't listen to our argument about her dementia, won't pause the payments and if we cancel she'll lose it all..
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Mike F. Common Sense Respecter (@MikeyF88970088) reported@jammierooroo @Noritaeden @SkyUK I had a similar experience with their Indian call ctr. I called back and demanded to speak to someone in the UK (they have a call ctr in Scotland). The guy was v helpful and easy to understand. Got my bill down by over £45 a month. Moral of story, demand to speak to a brit!
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ArthurPewtey999 (@pewtey99995828) reported@jammierooroo @SkyUK Cancel the standing order/direct debit first thing, they will soon be in touch, then you can tell them where to go.
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Joe (@joe43932) reported@SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.
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holygrail (@holygraileth) reported@indykaila It's complete 🧢 mate. If they were so desperate they wouldn't have let the refs and VAR absolutely destroy spurs this season. And @skysports don't seem to mind either with their biased commentators like Alan Smith cheering us down
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Susan Ann Day (@CatwomanDoris) reported@KevinSmith1389 @jammierooroo @SkyUK The last time I spoke to sales and customer services they certainly weren’t British.
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jane bellamy (@Stan2415loveu) reported@jammierooroo @SkyUK So many businesses these days are just out to scam people. its so horrible.
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Aidan Simpson🏴 (@SimmyAido) reportedWhy are @SkySports insistent on showing absolute dog **** angles of the highlights at HT & FT? Just show it how it is in normal broadcasting footage, instead of splicing and jumping each frame between different **** angles or being zoomed right in pish.
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Allan Colcombe (@theoldbloke) reported@jammierooroo @SkyUK There’s a cooling-off clause on all phone contracts (ex-Sky customer here) so she should get it corrected.
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Ste Wilko (@Wilko_666) reported@SkySports Not exactly something to get excited about... first time in my 30+ years of watching F1 that I haven't been interested in the races because of the awful manufactured bullshit racing that the new regs have caused. It's just terrible. I pray they sort it out ASAP
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Samantha Gibbs (@moreprecious52) reported@jammierooroo @SkyUK Good for you! That’s Sky for you! I no longer have Sky only use their broadband because their bills are extortionate. No value for money. Awful. BT are also the same treat their elderly and vulnerable customers badly.