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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Service-wide status: Sky

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

Sky signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 51% Internet (51%)
  • 16% Wi-fi (16%)
  • 14% TV (14%)
  • 11% Phone (11%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Mirfield, Looe, Tiverton, Birmingham, Aylesford, Newham, Romford, Newport, City of London, Glasgow, London, Manchester, Morecambe, Northolt, and Islington.

CityProblem TypeReport Time
Mirfield Internet 4 hours ago
Looe Wi-fi 5 hours ago
Tiverton Internet 6 hours ago
Birmingham Internet 8 hours ago
Aylesford TV 10 hours ago
Newham Internet 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewJohnBarr3
    Andy Barrow (@AndrewJohnBarr3) reported

    @Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.

  • paulmills_
    Paul (@paulmills_) reported

    @SkySportsNews @BenCipolla @SkyHelpTeam I would like to cancel my Sky Sports subscription.

  • markstockdale69
    Mark Stockdale B.E.M (@markstockdale69) reported

    @dixiedeansboots @SkySports Stopped watching that crap ages ago, he's never changed.

  • TJMEERKAT
    Muttley (@TJMEERKAT) reported

    Anyone else having problems with their @SkySports stream? #STFC

  • Watty_5
    Watty_5 (@Watty_5) reported

    What the hell has happened to @SkySportsNews ? When you think it can’t get any worse, there’s a guy singing with a guitar. @SkySports have really ruined this channel. Awful #deadlineday

  • SteveHaleGK
    Steve Hale (@SteveHaleGK) reported

    @SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻

  • 132busroute
    #💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported

    @charlieldrv @SkyHelpTeam It’s really crap !

  • Andy_Dalts
    Andrew Dalton (@Andy_Dalts) reported

    @SkyUK so many problems since switching to fibre 3 weeks ago. More time not working, than working. Can’t get through to anyone to speak to and your online support is dreadful. So disappointing, would not recommend to anyone

  • bradleycoombes7
    Bradley Coombes (@bradleycoombes7) reported

    Who is this idiot singing #deadlineday #skysports

  • MGilani57809
    M C Gilani (@MGilani57809) reported

    @SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!

  • wharslat2k6
    Wharslat (@wharslat2k6) reported

    @SkySports @SkyFootball you’re so ridiculous you have to include @ManUtd in everything you do for the click cos we are the biggest fan base in the world. Have never heard Top 14 till now. Why not Top 5 or Top 10 but no cos it’s won’t include man Utd

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future

  • AVFCMH
    Villa Mental Health 🦁💜💙 (@AVFCMH) reported

    @Rogueranger007 @SkySports It'll be terrible mate!

  • Nas_Forest
    NAS (@Nas_Forest) reported

    @SkySports Never worth that

  • steg245
    Steven Gregory (@steg245) reported

    @IlkestonRams @SarahMcAdoo @SkySports I had a bad case of deja vu.

  • CiderXpress
    Nick Mapson (@CiderXpress) reported

    @charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky

  • LiamKing07
    AFCKingy (@LiamKing07) reported

    @SkySports Looking at this awful list really reminds me how much of a bargain Declan Rice was. Only one worth his fee

  • Ola_Of_Utd
    Utd_OJ (@Ola_Of_Utd) reported

    They have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations

  • Earl_ThankGoD
    Get_Lost (@Earl_ThankGoD) reported

    @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro

  • EDPC66
    NotAPennyMore (@EDPC66) reported

    @Lipsy198 @SkySports Three. Scousers going mental are to blame just as much. But yes, the majority of the ruination is down to the two cheating bastards in blue.

  • gfcbekah
    Bekah Willis (@gfcbekah) reported

    @SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+

  • raskinrangers72
    ScunneredBaw (@raskinrangers72) reported

    @GDenners89 @RangersFC @SkySports Away and support another team mate. What’s the point of even bothering if you’re this miserable

  • Christ_ofher
    Christopher (@Christ_ofher) reported

    @SkySportsNews @BenCipolla How do I cancel my subscription @SkyHelpTeam?

  • oghenemere005
    Oghenemere (@oghenemere005) reported

    @adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?

  • king_melch
    voice👑 (@king_melch) reported

    @SkySports You had to extend the list to top 14 just so many united will he on the list you still went ahead to include add-ons that were never met to the deal. Your bias is quite obvious at this point

  • TimC9
    Tim (@TimC9) reported

    @saintsmith80 @SkyUK Always the same on the red button. Always awful.

  • CoachTonyGordon
    Tony Gordon (@CoachTonyGordon) reported

    @SkySports efl coverage on the red button not working

  • AFC_One
    cr (@AFC_One) reported

    @GeoWordz @cdavison_afc @SkySports 4 years we’ve been hearing this same crap about getting attackers. Honestly bored of it now. The lack of forward signings will 100% bite us in the *** this season. Especially with Martinelli gone

  • Welshade
    Ade Owen (@Welshade) reported

    Sky Sports + is useless , paying for the service and it does not work! My games just gone back to the first half @SkyHelpTeam @SkySports

  • muke2nd
    mukerem (@muke2nd) reported

    @SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.

Sky detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (26 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (4 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (13 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Sky is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Sky; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Sky outage reports by location

Choose a location to check local Sky reports and activity.

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