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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hammersmith, Coventry, Bristol, Birmingham, London, Stockton-on-Tees, Blackburn, Newport, Croydon, Wallsend, Chatham, Liverpool, Chester, Cardiff, and Gosport.

CityProblem TypeReport Time
Hammersmith Internet 3 hours ago
Coventry Internet 3 hours ago
Bristol Internet 4 hours ago
Birmingham Internet 6 hours ago
Bristol Internet 7 hours ago
London Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Mujaheedonx
    Mujahid (@Mujaheedonx) reported

    @mthomo83 @gunnerking_14 @SkySports Oh😭😭 how are they going to feed their families now that mthomo has cancel his sub😭🤡🤡🤡

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this season, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • MazMazza1
    Maz Mazza (@MazMazza1) reported

    @SkySports Spurs will stay up then. Carragher is proven awful judge

  • rain_again
    WMD (@rain_again) reported

    Golf coverage on @SkySports is very bad. Instead of seeing live golf we get tape delayed shots from basically every group except the last pairing. Betting app showing birdies 5 mins before on tv. Tyrell Hatton -3 today, 4 off lead, not even mentioned. #themasters @ewenmurray77

  • DaAlienBoy
    DaAlien (@DaAlienBoy) reported

    @SkySports This is a bad look from sky cant lie. I can take the banter from a match going fans its part of football but interviewing him makes it look like you planted him in the crowd for a clip

  • DalMurph
    DalMan (@DalMurph) reported

    @SkySports Sums up sky. Fat ugly ******! **** him and **** sky

  • footycorner_tv
    Sparx (@footycorner_tv) reported

    @SkySports never thought of it?! liar

  • Cynthia55356270
    Cynthia (@Cynthia55356270) reported

    @silviorhodes @SkySports That would never happen, mid season yes but not now. It’s not the same yes it was possible but not anymore. History will be repeating itself

  • RoyalHighbury49
    Royal Arsenal 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RoyalHighbury49) reported

    @SkySports I rang today to cancel my Sky subscription. What a load of ******* ****

  • malma421
    Malma42 📚 📺 ⚽️ (@malma421) reported

    I might still support Eddie Howe & disagree with the Howe out fans but I don’t blame our fans for how bad Newcastle Utd has been this season either cos how can fans who have supported our club be ti blame for them not trying for us this season? **** @SkySports @talkSPORT #NUFC

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this season, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • tonycarter75
    tonycarter (@tonycarter75) reported

    @SkySports Arsenal fan here: it’s banter, it’s painful BUT we deserve everything that’s directed to us. We either cross the line or we shouldn’t complain about ****

  • aturn07
    Andy Turner (@aturn07) reported

    @M0kujin @culturaldude @SkySports People are just stupid

  • P4ulGr33nham
    Paul Greenham (@P4ulGr33nham) reported

    @RikkiClarke81 @SkySports Worst Co commentator I have heard- so biased !

  • BrianSMitchell
    Brian Mitchell (@BrianSMitchell) reported

    @SkySports Your coverage of The Masters is awful. Taken out all the background noise of the wildlife and sterilised the whole event.

  • ByromPb
    Paulie B (@ByromPb) reported

    @SkySports Sunderland is a way better team this season. It wasn't as if it was a shock. It's simple. If Spurs don't win another game, they are going down.

  • galundi
    Alun Hughes (@galundi) reported

    @ForFarkesSakeV2 @SkySports When someone says they support United, you know exactly who they mean

  • JMlny27
    JM (@JMlny27) reported

    @SkySports Did he **** sky sports gave him it for their little gay interns

  • silviorhodes
    LONGURAGWELE🧠🇺🇬👂 (@silviorhodes) reported

    @SkySports Gary neville should keep his opinions for his useless club, he has never managed a top team in his managerial career...Let our players be, let them heal alone🚮

  • zai_AFC
    NALUBEGA (@zai_AFC) reported

    @Confide47576680 @SkySports They'd all be writing thesis essays and interviewing all creepy legends about how terrible arsenal fans here but this to them is all jokes and laughs 🚮🚮

  • Homieyido
    Daniel homans (@Homieyido) reported

    @Mrjamieohara1 Jamie please call out these refs on sky. They are ridiculously biased now. Yeah we’re **** we get that but today’s performance was horrible . That lump upfront for Sunderland should have had about 4 yellows today.. also remind your mob @SkySports to not have don Goodman on again

  • El_Fartalot
    Gassy (@El_Fartalot) reported

    @SkySports What a load of crap. He was basically begging for his 5 minutes of fame. After the bottle trick he then put some Foden t shirt on

  • stustuy
    SH (@stustuy) reported

    @ChunkyTHFC @SkySports Yeah just shows how stupid you are. Not a foul. Spurs are ******* shite and it’ll be hilarious when you go down. Hahahaha

  • KC_Runz
    Kris 🔴⚪ 🇨🇵 ⭐⭐ (@KC_Runz) reported

    Jesus Christ SkySports has gone off a cliff hasn't it, when did it become The Sun of Football broadcasting.... Nothing but cutaways to pillocks clip farming, rage bait commentary & pundits totally unfit for purpose, awful.

  • BallingWBainez
    Bainez (@BallingWBainez) reported

    @SkySports So called social media content creators are hating on this…. Rigged or not he’s having his 15mins that’s all! Calm down tiktokkers ffs!

  • 3balders69
    Mark Baldwin (@3balders69) reported

    @jonmikesav8 I turn it off....just cant listen to him anymore... @SkySports doing it on purpose . Creates hatred from all fans. He should never be on #mufc comms.

  • 1972_rickyb
    Rick (@1972_rickyb) reported

    @jayemm_ely @ForFarkesSakeV2 @SkySports Shut up you stupid idiot.

  • einhornbienche1
    einhornbienchen (@einhornbienche1) reported

    The @SkySports commentators in Germany breaking every rule of masters ethics by talking about @McIlroyRory and his wives problems in the past just as they share the moment of winning is such a disgrace. #masters #rorymcilroy #skygolf

  • beardez
    beardez (@beardez) reported

    @silviorhodes @SkySports The delusion never ends

  • tubblesmeister
    Martyn Wilson(more mobile than the spurs players) (@tubblesmeister) reported

    @SkyHelpTeam What the hell is going on with tghe Sky Q boxes turning the channels over on their own when watching? Not just me, others i know are having the same issues