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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, London, Cardiff, Manchester, Reading, Uxbridge, Blackburn, Dublin, Sheffield, Enfield Town, City of London, Nottingham, Hammersmith, Batley, and Croydon.

CityProblem TypeReport Time
Glasgow Wi-fi 1 hour ago
London Internet 3 hours ago
Cardiff Wi-fi 3 hours ago
Manchester Internet 4 hours ago
London Internet 4 hours ago
Cardiff Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • izzyflowfilmz
    Tobi Sangotola (@izzyflowfilmz) reported

    @addiecrowns @SkySports There is nothing bad it's one of the gains for fans who spend so much on the stadium to see a match.

  • footycorner_tv
    Sparx (@footycorner_tv) reported

    @SkySports never thought of it?! liar

  • GBigDawg45
    GoonerGray (@GBigDawg45) reported

    @SkySports Embarrassing skysport really has gone down hill since having youtubers on their channel..really can't take them serious now..to give airtime to this ****. Would never be Tnt sports

  • tonycarter75
    tonycarter (@tonycarter75) reported

    @SkySports Arsenal fan here: it’s banter, it’s painful BUT we deserve everything that’s directed to us. We either cross the line or we shouldn’t complain about ****

  • PO_1900
    P.0π² (@PO_1900) reported

    @M_Bin_Yousef @SkySports Arsenal fans make them do this **** more because they always fall all the nonsense the media and rivals fans did in the internet, what do you expects from fans that go against their players and manager every single match day even if they win or draw or lose

  • NomisSllim
    Stan The Man (@NomisSllim) reported

    @ForFarkesSakeV2 @SkySports Mmmmm yeah......but not really though. If you yourself asked someone down the pub who they supported and the answer was united, you'd know without a shadow of doubt who they mean.

  • ChamboOxlade
    Ox bee (@ChamboOxlade) reported

    @visco78 @silviorhodes @SkySports You're are slow, remember oct 2023 at the Etihad

  • ShaneBarrett442
    Shane Barrett (@ShaneBarrett442) reported

    @ForFarkesSakeV2 @1972_rickyb @SkySports No, United and City works. You’re trying to solve problems that don’t exist.

  • KahuAraali
    Araali Kahu (@KahuAraali) reported

    @SkySports @Nabimara_Paul God help them that the same joke doesn’t turn around and City bottles

  • roseblago
    roseb (Milo IT) (@roseblago) reported

    @gooner145 @SkySports Absolute crap indeed. But sure leave him at it.

  • EkitikeLFC
    HateEngagementFarmers (@EkitikeLFC) reported

    @SkySports Of course you ***** did an interview with him. Giving everybody and anybody fame because of stupid viral ****. Dumb ***** everywhere. World needs gutting, sort your ******* standards out sky

  • lee71uk
    Art Modal (@lee71uk) reported

    @ColeUnited7 @ForFarkesSakeV2 @SkySports Don’t even support Leeds but ok 👍🏻

  • SamSpooner1994
    Sam Spooner (@SamSpooner1994) reported

    The fact @SkySports are showing a live camera at hollywood golf club is cringe as **** , will they show the feed when he chokes and they’re all crying ? That’s what we really want to see

  • Besbits1
    Besbits#7 (@Besbits1) reported

    @SkyUK my internet keeps crashing and no one is telling us what is happening. You said you were going to fix it but you have done nothing. My phone data is running out. When are you going to fix this problem

  • DJHD85
    Danny Heard (@DJHD85) reported

    @ForFarkesSakeV2 @SkySports Only one proper United. That’ll never change

  • Unitedfans2023
    (Fan Page) Manchester United (@Unitedfans2023) reported

    @SkySports This is just as bad as the hair man at United

  • zapaz66
    zapaz (@zapaz66) reported

    Carrick crying on @SkySports The worst decision he has ever seen. Lol. Short memory. Remember the sending off and penalty they were gifted against Palace.

  • Gooner2Az
    Az Gooner (@Gooner2Az) reported

    @SkySports @APresserV2 Oh my god thank god I don’t pay for this ****

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this season, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • Arnold1789
    Arnold (@Arnold1789) reported

    @afcooog @SkySports You are literally in US ( Thousands of miles away from the Emirates Stadium ). The lad goes to games something you will never do you,Yet you call him plastic? you absolute Melt why don't you support your local pal. E.g Inter Miami or smth Jeez 🤡

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @AlvarroE10 @SkySports I had trouble understanding that grammatical abomination of a sentence but I think I’ve got the general gist of it. Evidently you cared enough to reply to me. All the best 👍🏻

  • visco78
    יואל🫤 (@visco78) reported

    @MUFCRaw @SkySports Bby bo!, try growing up cos You're ****!ng p!ss of sh!t

  • pound_tea
    Tea (@pound_tea) reported

    @mitch_fretton worst ever @SkySportsPL @SkySports shocker + Pathetically biased, Don Goodman should never commentate again

  • aturn07
    Andy Turner (@aturn07) reported

    @M0kujin @culturaldude @SkySports People are just stupid

  • MrGreat53591337
    MrGreat (@MrGreat53591337) reported

    @g5_tv461 @SkySports Life doesn't work like that. It's not a movie

  • davechasethfc
    dave chase (@davechasethfc) reported

    @thespursweb @davina_thfc Is that the name of that stupid idiot I had to turn the commentary down many times cheers @SkySports I’ve been watching football for years never heard of him.

  • FPLgingerbread
    FPLgingerbread (@FPLgingerbread) reported

    @SkySports Remember when sky sports was respected? Before this **** and Jamie O’Hara

  • HarryHarryshud
    Harry (@HarryHarryshud) reported

    @ForFarkesSakeV2 @SkySports This guy would claim talking about a successful London club it would be Spurs. It just wouldn’t be. Ever. You talk about a Scouse team. We all know it’s Liverpool. Talk United. It’s Manchester United. Always. I’ve never once needed to say th full title. Not once.

  • ByromPb
    Paulie B (@ByromPb) reported

    @SkySports But are you going down ?

  • ForFarkesSakeV2
    For Farkes' Sake. (@ForFarkesSakeV2) reported

    @ShaneBarrett442 @1972_rickyb @SkySports We'll just call them Manchester then. Problem solved. Genius