Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (17%)
- TV (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Royston, Basildon, Bristol, Ilford, Rotherham, Birmingham, Blackburn, Paignton, Hammersmith, Cardiff, Croydon, Bury, Liverpool, and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 26 minutes ago |
|
Royston
|
TV | 4 hours ago |
|
London
|
Internet | 4 hours ago |
|
Basildon
|
TV | 5 hours ago |
|
London
|
Internet | 5 hours ago |
|
Bristol
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Smart (@SmartMetaX) reported@SkySports SGA in playoff mode is just silent destruction 😭🔥 no noise, just buckets and problems for defenders every possession 🏀🧊
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Crimson King (@ThudVisa) reported@jammierooroo @Nelia23893053 @SkyUK You yourself must be sick in the head spending 1300 quid a year on watching woke/ celebrity/ lefty shite on TV, never mind your MIL. No sympathy whatsoever. £25 a week for **** sake.
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Mikel Supreme (@Otees13) reported@SkySports are utter *****. Biased agenda driven narratives against Arsenal. @GNev2 spewing his little narratives for the entire game - **** off. What are we paying for @Ofcom
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holygrail (@holygraileth) reported@indykaila It's complete 🧢 mate. If they were so desperate they wouldn't have let the refs and VAR absolutely destroy spurs this season. And @skysports don't seem to mind either with their biased commentators like Alan Smith cheering us down
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Eddy M (@eddyM2023) reported@SkySports Just look at the names.damn this is not Chelsea
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One Cal (@cal52612) reported@jammierooroo @lisareality1 @SkyUK I'm going through same with VM , promised over 300 on Internet connection barely reaching 50 but according to them its over 200 and not a problem, I've even explained to them its no good measuring to Dublin where the server is,measure from the property in the North East, useless
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grayedge (@grayedgethistle) reported@SkySportsPL @SkySports - Redknapp - never managed. Neville - failed as a manager. Keane - one good season. Richards - never managed. Carragher - never managed. Yet all presented as experts. FFS.
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David Murphy (@DavidMurphy27) reported@jammierooroo @SkyUK I believe you should get 14 days to cancel
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John (@jhnstncpst) reported@SkySports Utter rubbish to become winner now just press a button garbage
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Tam (@orangeblue1000) reportedGary Neville has become an awful co-commentator. He talks too much. He picks a position to take early on and then sticks to it no matter how the match changes. No fans actually enjoy his commentary. Get rid @SkySportsPL @SkySports. It’s actually jarring having to listen to him.
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Max (@M26XXJ) reportedSomeone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW
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Kelly Blakely (@Blakely1970K) reported@jammierooroo @PetuniaSmith6 @SkyUK This is what they do,their customer services are really pushy and come across as very intimidating.Before you know it you are talked into taking a package that you dont want or need.Tried the same with my brother in law who has a learning disability,easy prey unfortunately.
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The Music Man (@DavidJa51216245) reported@beccahans @jammierooroo @SkyUK Well 'if' they have, anything they offer is always with a discount when you speak to them out of contract so she's still talking crap. Anyone out of contract does not come of worse. however, they dont
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Demet 🇬🇧 (@demet_sulunbiye) reported@360red_ @SkyHelpTeam get xevatv, the solidest dodgy stick service in the uk
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Allan Colcombe (@theoldbloke) reported@jammierooroo @SkyUK There’s a cooling-off clause on all phone contracts (ex-Sky customer here) so she should get it corrected.
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userds5050 (@userds5050) reported@jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates calling. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them
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Lord Samuel J Jack ⚒️ (@SamuelJJack2) reported@SkySports Tune into @BTCC instead. Actual cars with engines racing. **** Duracell 1.
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Steve Boothby (@SteveBreave) reported@jammierooroo @SkyUK How anyone pays £100 a month for a service like this defies logic.
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Woody223555 (@woody2235554) reported@jammierooroo @SkyUK Sky are absolutely atrocious and their customer services are absolutely shocking
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Andy (@SepLad) reported@jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts
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Ned Zahawi (@ZahawisHorse) reported@Jhhshsh10 @SkySports Because I had a social media account in my own name which I'm not now allowed by work and i did it there. Now **** off. ********.
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Luke Halsall (@LJHalsall) reported@SkyUK terrible service. I cancelled everything with you in January. I've continued to be charged. When calling was told this would still take a week to get a refund. No compensation offered and not put through to complaints. Will not be using you again.
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Scott ⚫️⚪️ (@LeDreamboat) reported@SkySports There was covering defender. The only people that think it’s a red, support arsenal. I hope to ******* god City win the title!
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Lisa (@loverlyliza) reported@jammierooroo @SkyUK There must be a 14 day cooling off period for her to cancel. Get her another provider. It’s pretty simple these days. Unacceptable. Poor lady. Appalling from Sky.
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D (@Therealdonnab42) reported@jammierooroo @SkyUK My mum gave me permission to speak to them & it took around 2 weeks to resolve. They admitted it was insensitive, poor judgement & customer service given circumstances. Contract was cancelled with no penalty & mum rec’d compensation as a goodwill gesture.
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Michael Wyles (@MJW_F1) reported@SkySports Having watched every race live since 1993, I have seen many changes & loved F1 even through the seasons that others said were boring I can honestly say so far this is the worst season I guess fans like myself don't matter anymore as it's apparently all about showbiz & influencers
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Phoebetigs (@Phoebetigs) reported@SkySports Down to the Owners and the way they run the Club not the manager
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Lorenzo (@petrolhead63) reported@jammierooroo @LeeIsTweetin @SkyUK Comcast own them so their customer service is outsourced to the Philippines/somewhere like that. They tried stitching me up by agreeing a deal on text chat & then reneged, but I’d screen shotted the message exchange. Threatened U.K. legal action, soon backed down. They’re sharks.
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Susan Ann Day (@CatwomanDoris) reported@KevinSmith1389 @jammierooroo @SkyUK The last time I spoke to sales and customer services they certainly weren’t British.
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WS2G6 (@SH42211126) reported@demmylarde_ @SkySports Khusanov never made attempt to win the ball , he was nowhere near , officials been trash , red as it gets