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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Birmingham, Larbert, London, Derby, Sevenoaks, Normanton, Huntingdon, Dublin, Bristol, Blackburn, Nottingham, Aberdeen, Leeds, Pudsey, and Ilkeston.

CityProblem TypeReport Time
Birmingham TV 50 minutes ago
Larbert Internet 1 hour ago
London Internet 2 hours ago
Derby TV 2 hours ago
Birmingham Wi-fi 2 hours ago
Sevenoaks TV 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • voriai5
    voriai5 (@voriai5) reported

    @6thumbs @joethomlinson @SkySports then that was an incredibly ******* stupid tactical decision.

  • bramley_nigel
    Nigel Bramley (@bramley_nigel) reported

    @SkySports Little sycophantic, corrupt ****..

  • JamesSurowiecki
    James Surowiecki (@JamesSurowiecki) reported

    @6thumbs @joethomlinson @SkySports Yes - it was a terrible tactical decision.

  • StreamCityTv
    StreamCityTv (@StreamCityTv) reported

    @6thumbs @joethomlinson @SkySports The point is it was a stupid tactical decision

  • BornBredChelski
    Ed (@BornBredChelski) reported

    @Blue_Footy @SubhairKayode11 @SkySports Merson for an ex footballer know’s **** all. We’ll be playing with two 10s for Alonso ball and even if not palmer can play on the right and Rodgers on the left. Literally a stupid point made.

  • Nolanhattrick
    Graham Robinson (@Nolanhattrick) reported

    @FredTitmus It remains utter crap. It’s all about the city boys in London. No other nation is interested in it. @ECB_cricket does whatever it is told by @SkySports Anyone seen Rob Key recently? Wonder where he’s playing golf today.

  • fabio_alla_fine
    Fabio (@fabio_alla_fine) reported

    @juvenewslive @SkySports The journalism in Italy is even more awful than the football.

  • Dsquared75
    Dan S #HealthcareVoter (@Dsquared75) reported

    @6thumbs @joethomlinson @SkySports A bad tactical decision , wouldn't you say?

  • JGS_1874
    Jonno (@JGS_1874) reported

    @SkySports What an arrogant prick he is !! America is a **** show and tourists get ***** for cash as well as getting the worst word from the Orange Helmet

  • kennybhoy21
    Candh na daoine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💚🍀🎣 (@kennybhoy21) reported

    @Martin47155779 @DeadlineDayLive @SkySports Never getting £20m in the last year of his contract, Celtic should be holding out and hoping for a bidding war. My own preference would gave been to ask him to run down his contract and give him a proper send off, allow him to negotiate his on deal.

  • juejuebee1974
    Julie B (@juejuebee1974) reported

    @SkySports Seriously! Every week the F1 channel pixalates so bad you can't watch parts of it or hear the commentary. All other sky sports channels work fine so why is it just the F1 channel??

  • SamDodds12
    scouseandproud (@SamDodds12) reported

    @SkySports Worst World Cup ever for me,

  • SamEaton92
    Sam Eaton (@SamEaton92) reported

    @SkySports Hey @grok can you list all of the reasons why this would be a lie? From visa issues and deportations to VAR controversies and everything inbetween

  • FillsWhales
    Phil Swales. (@FillsWhales) reported

    My contract with @SkyUK Broadband is coming to an end, and Sky want to renew it at twice the price. Obviously, that can **** off, so who should I use? I can't get full fibre in my block of flats.

  • Yockney
    Arsenal Born (@Yockney) reported

    @SkySports Worst world cup in my lifetime. I'm in my 50s

  • DesireJohnkzs
    Desire Johnson (@DesireJohnkzs) reported

    @LusbyJack @thisisanfield What a load of **** from Skysports

  • Carmag12
    Caroline ☘ (@Carmag12) reported

    @SkySports The worst finals ever

  • Ryan46177890
    Ryan (@Ryan46177890) reported

    @SkySports It would of been up there BUT The Red Card The tournament can never be seen more then that single Cheat

  • GaryP15904
    sodoff (@GaryP15904) reported

    @SkySports Football 1 infantino 0 even var and his bent referees couldn't win it for that ****

  • RyanSleigh
    Sleigh (@RyanSleigh) reported

    @SkySports It’s been bloody awful!

  • carolegym
    westie mom (@carolegym) reported

    @Webbotron @skytv @SkyHelpTeam I stood my ground and stuck with sky q as have fairly bad wifi to talk to sky you really have to try ring them as they don’t answer here anymore

  • fitzy8
    john fitzpatrick (@fitzy8) reported

    Shocking service from @DPDUkHelp44 . Waited in for my @SkyHelpTeam product to be delivered. Get message saying they have missed me . Then send a picture of a different street. Nothing they can do as driver route is pre planned.

  • Bigal38143680
    Bigal (@Bigal38143680) reported

    @SkySports He’s full of ****

  • the2chevs
    Chevy (@the2chevs) reported

    @Buccigross Strange business model, but @SkySports actually shows golf! Almost no commercial breaks and no playing through garbage!

  • Clarky648892
    Clarky (@Clarky648892) reported

    @SkySports I’m sure the Iranian team agree. 🙄 Worst World Cup I’ve ever seen tbh.

  • mharte18
    Michael Harte (@mharte18) reported

    No Broadband service, the troubleshooter online tool is unavailable and no one to speak to over the phone/help chat, how am I supposed to fix my Broadband so that I can work?? @SkyUK ?!

  • Absoulute49
    Ab Tekkers (@Absoulute49) reported

    @SkySports You are literally part of the problem. No shame

  • arsenwitch
    yoda i am (@arsenwitch) reported

    @SkySports What a load of ****

  • joshi_vb
    Ms vb_joshi (@joshi_vb) reported

    @SkySports Rio, are u that stupid!! Argentina all the way cheated, fouls and favouritism. We would have gone to final. Just wake up, u fool. That team is not world-class.

  • Ifeanyi69634U
    Unigwe ifeanyi (@Ifeanyi69634U) reported

    @xtreameddy10 @Blue_Footy @SkySports U r spot on bro...Paul stupid merson is a clown and a hypocrite