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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Birmingham, Ilkeston, Bolton, Nottingham, Reading, Littlehampton, Dundee, Halifax, Inverurie, Northampton, Oldham, Leven, Hounslow, Carshalton, and Glasgow.

CityProblem TypeReport Time
Birmingham Wi-fi 3 hours ago
Ilkeston Internet 3 hours ago
Bolton TV 5 hours ago
Nottingham TV 6 hours ago
Reading Internet 7 hours ago
Littlehampton Wi-fi 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • isplumm
    Mark Plummer (@isplumm) reported

    @charlieldrv @SkyHelpTeam Very frustrating last night. Ok till halftime. Then started to replay all of 1st half. Tried to access 2nd half. Got message saying no such service. Eventually came back with 20 minutes left. 🤬🤬🤬

  • wozza2484
    Warren (@wozza2484) reported

    @charlieldrv @SkyHelpTeam 100% this, the game I watched early in the second half kept jumping back to the first half! Constant buffering and poor quality @SkyHelpTeam

  • JackLGriffiths
    Jack Griffiths (@JackLGriffiths) reported

    @SkyHelpTeam 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.

  • LiamKing07
    AFCKingy (@LiamKing07) reported

    @SkySports Looking at this awful list really reminds me how much of a bargain Declan Rice was. Only one worth his fee

  • Kershaw444
    Kershaw (@Kershaw444) reported

    Whoever this ***** **** was killed the game, it’s why we are watching stupid nonsense on skysports news today, absolutely **** deadline day

  • craige_87
    Craig Eccleston (@craige_87) reported

    Content from SkySports hitting a new all time low. WTF is this bollocks?

  • charlieldrv
    Charlotte (@charlieldrv) reported

    How can Sky Sports cost so ******* much and yet trying to watch a game on Sky+ is impossible! If it’s not frozen & 2 minutes behind it’s fuzzy as ****! @SkyHelpTeam fancy fixing your **** system you charge a fortune to use?!

  • JamesMu01108473
    James (@JamesMu01108473) reported

    @willytownsly @RangersFC @SkySports Never happens bud

  • markmae66
    🎗Mark Greeny 65🎗 (@markmae66) reported

    @johnanthonyr4 @SkySports Do you honestly still watch this crap

  • LFCGC99
    gcfan99 (@LFCGC99) reported

    @SkySports Isak will go down in history as the worst, most expensive signing of all time.

  • SallyAnneCoton1
    Sally-Anne Coton (@SallyAnneCoton1) reported

    @charlieldrv @SkyHelpTeam Yep. Was watching Brum v Saints last night. My phone told me a full three minutes before I saw it that Saints had scored. Then the coverage froze and Saints were celebrating when it came back. Never saw the goal….😡

  • GC92FOX
    Gary (@GC92FOX) reported

    @joshpearson180 Skysports news is down the pan.

  • Earl_ThankGoD
    Get_Lost (@Earl_ThankGoD) reported

    @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said early for rogers like he will later flop or what, wake up from that stupid dream bro

  • LoEl81
    LolaElise (@LoEl81) reported

    There are lots of people on here who honestly think that Michael Carrick should’ve gone on some media outlet like @SkySports or @talkSPORT and openly criticised the owners. Managers only do that when they literally want to get sacked. Amorim wasn’t a hero, he was a coward. This level of thinking is stupid even for this app.

  • wozza2484
    Warren (@wozza2484) reported

    @kieren_rees @SkySports Mine keeps jumping back to the first half! The first half constant buffering and poor quality!

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!

  • IDevanny3215
    Ian Devanny (@IDevanny3215) reported

    @SkySports @ScotlandSky Why do we need to listen to Chris Sutton for a Rangers game? Proven to be biased against us. It’s bad enough with Crocker.

  • Gbollymiasin
    Gbolly (@Gbollymiasin) reported

    @MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @SkyUK sort out sky sports plus via red button as awful coverage tonight

  • MadukaDukeChima
    Duke (@MadukaDukeChima) reported

    @SkySports You can't sell your crap news without United being involved. Manchester United living rent free in your head.

  • Watty_5
    Watty_5 (@Watty_5) reported

    What the hell has happened to @SkySportsNews ? When you think it can’t get any worse, there’s a guy singing with a guitar. @SkySports have really ruined this channel. Awful #deadlineday

  • bcfcszn
    dani (@bcfcszn) reported

    @Welshade @SkyHelpTeam @SkySports same did you manage to fix it?

  • OldTup
    DrewWalker (@OldTup) reported

    @SkySports why has my Pompey v Derby sky+ gone down?

  • mancpunk
    Shivam Damohe (@mancpunk) reported

    @SkySports Sky Sports still milking Man United in 2026. Real journalism down the drain

  • markmae66
    🎗Mark Greeny 65🎗 (@markmae66) reported

    @johnanthonyr4 @SkySports It's awful now all woke,ticking the boxes & Influencers

  • dmahon11
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dmahon11) reported

    @charlieldrv @SkyHelpTeam Mine went off after a few minutes of the second half and it came back on showing the first half from about the 38th minute. WTF is happening

  • mccanio
    colum mccann (@mccanio) reported

    I listen to @SkySports & @talkSPORT brag about the billions the epl clubs are spending . As they tell us how poor Scottish football is . 15 to 20% of sky subscribes are fans of the spfl while our game gets very little back and the multi millions are pumped into the epl . 1/2

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Welshade @SkyHelpTeam @SkySports Same here. 3 times ours jumped back. Continuously buffered/froze and then left with a blurry picture. Absolute shambles of a service

  • wharslat2k6
    Wharslat (@wharslat2k6) reported

    @SkySports @SkyFootball you’re so ridiculous you have to include @ManUtd in everything you do for the click cos we are the biggest fan base in the world. Have never heard Top 14 till now. Why not Top 5 or Top 10 but no cos it’s won’t include man Utd

  • prasak2018
    Prampsy (@prasak2018) reported

    @SkySports Chelsea is falling down, falling down 🫠