Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Newport, London, Stoke-on-Trent, Crawley, Reading, Harringay, Manchester, Newport Pagnell, Birmingham, Southend-on-Sea, Littlehampton, West Bromwich, City of Westminster, Southwark and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Internet | |
| London |
Wi-fi | |
| Stoke-on-Trent |
TV | |
| Crawley |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
LFC 🇬🇧 Klopp 🇩🇪
(@LFCScouser96) reported
@AnfieldEdition @David_Ornstein @SkySports Budget? There’s never been a budget! LFC have qualified for the UCL 5 years in a row. Won it once. Lost two finals. There was no budget after getting maximum income from it. So not getting in the UCL won’t make any difference to budget. There’s not on there regardless.
-
Daljit Degun
(@DegunDaljit) reported
@AnfieldEdition @David_Ornstein @SkySports That's a no brainer. you need to an complete idiot if you didn't know that. but with fenway selling will we have money to get those we require
-
Chris J
(@cristovread) reported
@SkyUK I have an issue with this......I signed up to sky BB 150gb for £30 (and boost £2.50) a few weeks ago.....now you have told me my prices are going up in April.....how can that be? and why is it still advertised for less than what I've been told it is increasing to?
-
Dylan Jones🏴🖥🏉🐗
(@D13Creative) reported
@SkyHelpTeam I went through all that - information on who to actually contact in order to cancel isn't there. Ended up on an online chat which took around 2 hours to complete and still haven't got anywhere. Now expecting a call back tomorrow. Awful service
-
karen howlett
(@ayley26) reported
@SkyHelpTeam Why can't you just cancel on the red button like you can add packages? Thanks for the reply.
-
GAD
(@gad4502) reported
@AnfieldEdition @David_Ornstein @SkySports We’re in very bad situation right now I hope Klopp will do a miracle and get that 4th spot because without UCL and money to spend our future is in danger
-
Rustam_LFC_Scouser
(@Roostam_Scouser) reported
@AnfieldEdition @David_Ornstein @SkySports Wtf is that?
-
Nitish
(@nitish0203) reported
@AnfieldEdition @David_Ornstein @SkySports The classic excuse to not spend. The current worst owners in the Premier league.
-
The Laughing Storm
(@STANTHEMANNIS) reported
@AnfieldEdition @David_Ornstein @SkySports Get FSG out man. When we don't qualify is when we need investment the most. They've been saying next summer will be a huge investment for years and now they are saying it'll be cut down if we don't qualify.
-
Neal Biddle
(@NealBiddle1) reported
@SkyHelpTeam There is no Channel 10. It’s not working on channels 101 or 115 currently.
-
🍋
(@LFClemon) reported
@AnfieldEdition @David_Ornstein @SkySports Disgraceful behaviour, we've never needed investment more and excuses are already pouring out.
-
LuminouX
(@herlilprince) reported
@AnfieldEdition @David_Ornstein @SkySports There it is people. FSG way to not giving "significant budget" for summer rebuild and thats to missing out CL and not signing in the last window. So our budget will be down to 5m from 10m if we miss out on CL.
-
Dave Anderson
(@DaveZola) reported
@SkyUK your customer service is a joke! Thought I had my new bill sorted last week only to find out none of what I was told was true. Spent almost an hour on the phone yesterday to be told your systems has gone down and someone would call me back, obviously they didn’t!
-
#FSGOUT
(@RobinK1983) reported
@AnfieldEdition @David_Ornstein @SkySports Worst owners ever 😑
-
Sunny
(@Mr_Maini) reported
@AnfieldEdition @David_Ornstein @SkySports It’s never massively impacted it when we’ve qualified or even won it… Laughable.
-
Danny Tuppeny
(@DanTup) reported
@SkyHelpTeam I have been, that's why I'm leaving :-) We agreed a price 3 months ago for me to stay with you, but you're already trying to add another 17% on top. Been a customer for 20yrs, but now had enough of you giving fixed prices to have me stay, then 3mo on saying they weren't fixed 🙃
-
Flynny
(@Flynny_97) reported
@AnfieldEdition @David_Ornstein @SkySports What the actual ****
-
JJkopite
(@JkopiteJ) reported
@AnfieldEdition @David_Ornstein @SkySports Club was never ever for sale you all fell for the fsg pr
-
.
(@oxSZN15) reported
@AnfieldEdition @David_Ornstein @SkySports Everyone knows this, FSG are nothing but liars and crooks, get them ******** out , told us they would sell just to cover up their negligence and lack of will in January
-
noah stump
(@noahStump) reported
@AnfieldEdition @David_Ornstein @SkySports Results like last nights are their fault? They should’ve sold to the first suitor because the price will continue to only go down as we are a midtable club who plays 30+ year olds everywhere on long contracts
-
Paul Clarke
(@PSClarke28) reported
@SkyHelpTeam Please can you confirm that I would still be eligible for automatic compensation following a broadband outage of 21 days even though I have now cancelled my Sky Broadband contract.
-
Craig
(@1CraigFisher) reported
@AnfieldEdition @David_Ornstein @SkySports Never made any difference
-
kerko
(@Berkan55881774) reported
@AnfieldEdition @David_Ornstein @SkySports Yeah this club is in the mud. **** these owners and everyone else at this club.
-
J
(@jbpiggy) reported
@SkyHelpTeam No. It started off well as between 3.50am and 11am there were no issues but since then the hub hasn't lasted more than 20 minutes. 6 minutes being the shortest interval between reboots. An engineer is booked for the 27th but because instability we're breezing through mobile data
-
Kyle
(@SixTimesLFC) reported
@AnfieldEdition @David_Ornstein @SkySports We won the UCL and spent 10m the season after. Being in the champions league has never made any difference before, this is FSG coming up with excuses again
-
Matthew
(@YNWAmat) reported
@AnfieldEdition @David_Ornstein @SkySports This is a big problem instead of us (if we dont get top 4)spending more money to try to get back ibto the top four. If we dont get top four we should spend more money to make sure next year where as getting top four then spending big we need to spend big no matter what no excuses
-
JK
(@PrimeKlopp) reported
@AnfieldEdition @David_Ornstein @SkySports we know , people that think FSG will magically change their ways are deluded , **** john henry
-
Keeg
(@KeeganLMoyer) reported
@AnfieldEdition @David_Ornstein @SkySports Never has seemed to before. Won it and spent nothing?
-
DKJ77LFC
(@darrenjaxon77) reported
@AnfieldEdition @David_Ornstein @SkySports Talking shite! Like he knows haha don't invest enough when in champs league and now will hardly invest when out haha fsg will be gone if they don't spend 200m odd this summer! The next window warchest crap is done. They put up r get gone!
-
karen howlett
(@ayley26) reported
@SkyHelpTeam It doesn't give a.number to ring and cancel. You do t make this easy do you.🙄🙄