Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (19%)
- TV (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Glasgow, Rhyl, Manchester, Bristol, London, Birmingham, Sheffield, Southwark, Haywards Heath, Pontypool, Edinburgh, Harringay, Brentford, Southend-on-Sea, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Phone | 1 hour ago |
|
Rhyl
|
TV | 2 hours ago |
|
Manchester
|
Internet | 2 hours ago |
|
Bristol
|
Internet | 2 hours ago |
|
London
|
Internet | 2 hours ago |
|
Birmingham
|
Wi-fi | 3 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Penney (@MSP907) reported@SkyHelpTeam Twice I've tried to cancel my account due to your price rises. Twice your systems have been "down". I have open complaints with zero callbacks. This isn't a coincidence - it's a pattern of making it deliberately difficult for customers to leave. Sort it out. #SkyTV
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Gingermonkey (@Gingermonkey3) reported@SkySports ******* looks likes he going to a wake
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Graham Robinson (@Nolanhattrick) reported@SkySports you’re always giving the big ‘we are’ though you’ve had no Euro football. You’re good at skimming money so we can watch women’s sport - football, cricket, netball, boxing and any other crap you can. Really sorry for Arsenal fans. Shameful.
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Erjan Giritlioglu (@Erjan_2010) reported@SkyUK so I’ve joined sky mobile my wife got mixed up with eSIM ? So I deleted mine and now no signal Can sky please help me reactivate sim as I can’t wait 2 days for a sim as need phone for work and no WiFi that’s strong enough
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Tubosun Falowo (@precinoti) reported@__Mainoo37 @goodbadftblpod Not so much about what I believe or what my expectations for my club are. Every fan of any top team must believe and expects that their club wins the league every season. But Scholes and his buddies are not having these discussions as fans rather as ex- footballers and professional pundits. Their professional opinions are viewed as credible, insightful, critical analysis though sometimes subjective to millions football fans who see them as legends of the game and their POV must be from a subject matter experts with logical perspective. Arteta and Arsenal are the only team in the top 6 ( Liverpool and Mancity have lost their managers and key players) that has been competing for the last 4 seasons, not in any form of transition, semi rebuild or full rebuild process. Winning the league was not a fluke but an outcome of a 5/6 years project broken down in phases. The next phase for the team is to dominate the league, retain their title and win domestic and European titles. That Scholes can start making predictions in June 2 is not only delusional but clownish. He can as well just go to Talksports and Skysports and start doing like some of their clown pundits and say outlandish stuff just to generate revenue.
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dennis kabei (@Bwire_22) reported@SkySports That's greed Enrique...help others who have none
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DanWot (@danwot) reportedMore sky sports ****. Course they'll be arrest where there's in excess of a million people. Pointless story just another angle to have a pop at The Arsenal. Nice try skysports, you can kill our day today !
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Keith Tsang (@kidtsang) reported@Gareth_Hayward @SkySports I've had that issue too! It’s frustrating when the tech doesn’t cooperate, especially during live events. It seems like streaming platforms often struggle with user experience when demand spikes. Any updates on when it might be fixed?
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Rachel (@rachelleese84) reported@SkyUK Anyone at Sky care to comment? I’ve tried to start a formal complaint but can’t because despite being a named authorised person I need my husband’s log in details - the patriarchy is strong.
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𝔾𝕠𝕕𝕖𝕪 (@mengyimiwoho) reported@FabrizioRomano Ibrahima Konaté leaving Liverpool as free agent is no news to me. I remember his performance against Galatasaray this season, one of the worst individual performances I have watched. And according to SkySports 62 percent of Liverpool goals conceded this season were as a result of Ibrahima Konaté’s mistakes. Liverpool should just move on.
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S.E.F 🪶 (@Marshillo_) reported@Scamzel He wasn't that much of a consumate professional if he got kicked out of the club for being unprofessional and has never been back at the club since he left, unless on Skysports punditry duties. Wayne Rooney was a consumate professional, and he won more titles at United than Roy. Still the club's highest goalscorer to date. He doesn't go about running his mouth because of that, and you will struggle to find a single United fan dissing him.
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SpurAndy (@spurandy69) reported@SkySports Worst captain ive ever seen,joke of a captain
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Ian🎗️ (@hugeb0ss) reported@SkySports disgusting never before has Sky Sports spent so much time on Champions League Final not for Liverpool Utd Chelsea or City just because it is Arsenal and the staff at Sky are goooners
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Nobby Clark (@nobbypfc) reported@SkySports Hincapie, and Lewis skelly played well… the rest were dog ****
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Gareth Thompson (@gareth_thmpsn) reported@SkyHelpTeam your Customer support for Broadband is awful. How do I get a copy of the call please?
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丂ｱ乇刀ᄃ乇 (@theofficialsjw) reported@SkySportsNews @SkySports WTF. I always though the ****** struggled with English let alone Spanish
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Bren Connolly 🇺🇦 (@BlueBren) reported@PED7 Football is dull now, full stop. Teams are obsessed with not making a mistake and take so few risks, there’s no excitement. And finals are the worst of the lot. I’ve got SkySports and TNT, but if it wasn’t for my love of the Blues I probably wouldn’t watch the game at all.
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Rad (@CFC_Rad) reported@TouchlineX @SkySports Imagine they find out that was the cause If I'm Kulusevski, Kudus, Solanke, Maddison, Richarlison, Simons I'm sueing Terrible injuries that will have a massive impact on their careers and forced them to miss the world cup
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Joely. D (@v8jhd) reportedAbsolutely painful customer service @SkyUK
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Razvan (@Razvan930) reported@AbsoluteChelsea @SkySports Accepting responsibility, would mean the sporting directors would have been sacked and Eghbali would step down. This nothing but a PR slap on wrist, while they will somehow receive bigger bonuses.
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Anthony Hickey (@Anthony_Hickey) reported@SkySports ******* that is horrific. 🤢
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BIG-CHALA 🌍 (@Domexchalaza20) reported@King_George72 @SkySports Gabriel should hang himself
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NX Lucia 🌹 (@nx_Lucia) reported@totalBarca @SkySports Not to bad!
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qezmeta (@i7ml163992) reported@totalBarca @SkySports He won't come to ****
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Jordan J MacGeever (@j_macgeever) reported@cozierpanda @SkySports So having players that have never been good and are nowhere near starting for their countries is good?
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abraao correia (@braao_correia) reported@SkySports I really hope Ödegaard will be sold and this guy becomes captain. It’s not just for today. Ödegaard is in back to back bad seasons, isn’t performing (specially in big games) and isn’t being a captain on the pitch, Dec has been.
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EverythingFootball (@ToonFan14) reportedNo real issue with this in a European game. But the bias and “lopsidedness” in @SkySports, @footballontnt coverage towards 6 clubs has made most “other 14” fans unsubscribe.
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pyroshadowboarn💜☠️🐗 (@pyroshadowborn) reported@SkySports May never be able to do it again
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Addinghamian (@Addingham_Ian) reported@SkySports As an LFC fan for decades, this has been the worst season I can recall. It's got nothing to do with trophies it's that style, quality and effort have declined steeply and quickly, with no sign or hope of improvement. I feel sorry for Arne Slot but something had to change.
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kkioto (@kioto_bss) reported@LalaOlaoluwami @totalBarca @SkySports No, it was cuz hes slow and wouldn't fit flicks system, flick rejected it