Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (53%)
• Wi-fi (17%)
• TV (13%)
• Phone (9%)
• Total Blackout (5%)
• E-mail (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: West Bromwich, Blackburn, Halifax, Brentford, London, Batley, Hackney, Southwark, Southall, Rotherham, Coventry, Telford, Huddersfield, Leeds, and Northampton.

City	Problem Type	Report Time
West Bromwich	Internet	1 hour ago
Blackburn	Internet	3 hours ago
Halifax	Internet	3 hours ago
Brentford	Internet	3 hours ago
London	Internet	4 hours ago
London	Total Blackout	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clive Roper (@CliveRoper) reported 4 minutes ago

  @SkySports Where are the decent commentators for the ATP tennis?? Jamie Murray is awful, so dull and sound totally boring in the Fery match right now…@SkySportsTennis

• 
  Solomon DoneDeal (@SolomonDoneDeal) reported 6 minutes ago

  @Blue_Footy @SkySports I mark it down I will come back to u

• 
  Stephen Donnachie (@Realbigdeemk2) reported 8 minutes ago

  @Sargy7 @SkyUK Ive got tv only costs £64pm with sports, HD, Netflix ect got my rental in they want £107 ffs so told them where to go but they tell me I've been with sky for 21 years bla bla bla listened to the guy. Im now waiting on my return box sick of getting shafted for being loyal customer

• 
  The Analyst (@dougkerr1) reported 9 minutes ago

  @JimmyMoore12 @SkySports @ManUtd Like I've been saying Jimmy,manure have had there day and now it's biting them in the ***,we told them that this would happen when they sided with the premier league trying to stop our takeover and the rule changes,well all I'm going to add is f*ck em and tough **** on them!

• 
  Matt Stephens (@StephensM77WBA) reported 12 minutes ago

  @SkyUK broadband deciding to drop out again for no reason, engineer came last week after it being down, made some adjustments then in the middle of a work call it drops out again. Shocking

• 
  Dan Potter (Ancestry Daniel Graham Potter)🧡🖤🇬🇧 (@DanPott99779297) reported 13 minutes ago

  (SkySports) I took a new deal for Sky Sports a couple of Months a go and got x2 Months free! I had my 1st paid Month (around £35) this Month (August '26). I called Customer Service to enquire about the new Price Offer of £22 a Month and I got a PRICE MATCH! #skysports

• 
  Laura Campbell ❤️ (@LCampbell1985) reported 18 minutes ago

  @Sargy7 @Niconelove @SkyUK You get all the info when you cancel. 3 weeks is a long time to return something. I’ve just done it myself so I know the process!

• 
  warindi.shamir🇨🇩 (@WarindiShamir) reported 21 minutes ago

  @TheClubLiveTw @SkySports This guy is one of the dumbest people on the planet. Kids go to school if you don’t want to end up like this idiot

• 
  Glaspark (@Glaspark) reported 21 minutes ago

  @Sargy7 @SkyUK Blame it on the courier service. It'll be old equipment anyway.

• 
  (tez7n2) (@MickeyDN7) reported 25 minutes ago

  Hey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football

• 
  CliveR (@CliveR39) reported 27 minutes ago

  As a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom

• 
  Corey (@Corey2613) reported 27 minutes ago

  @TheClubLiveTw @SkySports 99% of hot takes are just, a team I hate are going to be ****

• 
  Michelle Woods (@Tealady2410) reported 29 minutes ago

  @SkySports why is the buffering so bad on red button football @ReadingFC @wwfcofficial

• 
  JRB (@BakeCFC28) reported 31 minutes ago

  @SkySports No thanks what a load of crap bring back Soccer AM 🤡🤡🤡

• 
  Scarlett’s Movie Musings (@ScarletCinema) reported 32 minutes ago

  48 minutes into another call about the same issue with @SkyUK and have pretty much lost the will to live. Absolutely fuming at the inability of staff to accurately confirm details and take necessary action before we even talk about the patronising manner of the first contact.

• 
  D_J_MAKEY (@deejmakey) reported 33 minutes ago

  The refereeing for the York vs Bristol rovers game has to be some of the worst I have ever seen. @SkyBetLeagueTwo @SkySports

• 
  Just D. (@DuggyStand) reported 35 minutes ago

  Nice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.

• 
  NiHADlfc (@NiHADlfc) reported 40 minutes ago

  @TheClubLiveTw @SkySports No, this is just plain stupid.

• 
  Chris Chambers (@ChrisChamb61755) reported 41 minutes ago

  I can't watch. My internet is down since Thurs. Promised a new router yesterday, then today, nothing....£150 a month? Missed the Terriers today. You're a joke. @SkySports

• 
  David turnbull (@Davidtu16699681) reported 42 minutes ago

  @eurofootcom @SkySports Not thrilled about this the Scotland manager should be Scottish however will give the guy a chance if and when he is approached don’t know an awful lot about him tbf

• 
  M.J.H. 6969 (@Martin24866969) reported 45 minutes ago

  @SkySports Proper football started last week you muppets. None of your socially sanitized overpriced premiership ****!

• 
  simon foster (@shymon99) reported 46 minutes ago

  @skyuk.... wow after 26 years - looks like time to go. Just terrible

• 
  Mark Woodman (@MWoodman77963) reported 48 minutes ago

  @SkySports Stupid money!! Spurs were very lucky to stay up last season. They would have lost a lot of good players if they went down. 🙄

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 50 minutes ago

  @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?

• 
  Jimi Clownshoes™ © ® (@jimiclownshoes) reported 51 minutes ago

  God I wish I was there... **** @SkySports

• 
  #AlaGuerreAvecOuahbi (@ChairmanWemby) reported 51 minutes ago

  @xsoerajd @theMadridZone @SkySports Al Hilal was second in the league and only wanted him for the 6 months, to try to catch up Al Nassr. Safe to say it’s not an issue with any club but rather Saudi Arabia, he’s earning 100m net a year and they dont want to pay him anymore this much

• 
  Scarlett Shaw (@ScarlettShaw) reported 57 minutes ago

  Do yourself a favour. DO NOT use the one touch switch service with @SkyUK or @virginmedia. Still paying for both for weeks. Virgin continues to bill me despite me having sent back their equipment. The whole thing is a con. Be warned. @Ofcom

• 
  Ludwig Van B's (@ChoralSymphony) reported 1 hour ago

  @SkySports see @SkyCricket Broady is another data moron monkey child.. typical english bS managerial shite no instinct no feel just bS no wonder england is **** rob key,,, im talking about you #ENGvPAK

• 
  am (@se7nsl) reported 1 hour ago

  @SkyHelpTeam Can’t get onto the link as I have no service

• 
  Cruffers (@Cruffers) reported 1 hour ago

  @SkySports @virginmedia you are officially crap. Opening EFL weekend and no-one can access Sky Sports Plus. Very poor.