Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, City of Westminster, Gosport, London, Merthyr Tydfil, Basingstoke, Swindon, Cardiff, Southwark, Fulham, Northampton, Leeds, Henlow, Camberley and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Wi-fi | |
| Birmingham |
Total Blackout | |
| City of Westminster |
||
| Birmingham |
Internet | |
| Gosport |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Hudson 🇬🇧🏴🇪🇺🏴☠️
(@neilhudsonLSC) reported
@Big_Reddo @SkyHelpTeam @Larterlia Well actually my current tv is knackered (screen turned purple) and was going to get a new one but put it off as this was announced plus the remote on my sky+ HD box doesnt work as it shood anymore. The point is I could have got a new one weeks ago but didnt as waited for this.
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harlingdave
(@harlingdave) reported
@SkySports It’s ok for players to ram their opinions down our necks but not fans #nufc #cpfc #humanrights
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Ben Hopkins
(@benjayhopkins) reported
@SkyHelpTeam hi Guys. How can I find out how long I have been a customer please?
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Dean Anthony
(@DeanA_89) reported
@SkySports @GNev2 Genuine question for G.Nev. Would any other manager (Van Gaal, Mourinho, Moyes) be afforded the same level of investment, support, time, etc with one of the worlds most expensive squads, as OGS and not be sacked after last night? If not, why is OGS so special?
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၂ഠ∩𝖺Է𐌷𝖺∩ 𝐻 📱🏴 🚂⚽️
(@jonospurs) reported
Hello @SkyHelpTeam I have received an email regarding Sky Glass. I have clicked the purchase steps until checkout and the deal is cheaper then my Sky Q package. If I was to change to Sky Glass, how would I cancel my Sky Q
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JG ☘️☘️
(@Helpmaboab1971) reported
@coll_wild @SkySports I know it won’t happen but every football person in Scotland should cancel their @SkySports package.
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Ellie
(@abandjxjsb18e7) reported
@SkyHelpTeam I dont see any contact details on this page, and the help section just takes me to the device help centre which isn't what I need...
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Samahani
(@Gary_Tanzania) reported
@SkySports @GNev2 Gary Get off your high horse we was crap Ole is out of his depth and you keep talking nonsense give him time .look what chelsea did with the same players last season by just changing the manager
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NSF
(@SamSamELB) reported
@SkyHelpTeam I appreciate the assistance but a help page that doesn't solve my problem will not solve the issue of a disgracful connection
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Tim
(@timynwa93) reported
@philhayman2 @SkySports @GNev2 Part of one problem you gone from someone like cavani who will track back and work very hard and his movement of the ball is great. To a player who will score goals. What wasn't the problem last season It's only one problem wrong with united
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Relax
(@Hudds_South) reported
@nbleeks @MichaelBensonn @SkySports If you're paying for Sky sports just for boxing then just cancel it now. British boxing is spread so thin at the moment across DAZN, BT, Sky, Top Rank, C5 etc. I personally won't subscribe to DAZN until they give us quality, why change if people pay for shite?
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David Holford
(@dwholford) reported
@Ben_Goddard92 @SkyHelpTeam @skytv Get your power, network and hdmi cables plugged in before wall mounting. It’s a nightmare otherwise
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keela 🍊
(@DNLR1C) reported
I wanna watch the pierre & yuki's mr and mr interview on skysports but it's blocked in my country and my vpn sucks 😭😭
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Area badguy🤴
(@c12_aberante3) reported
@SkySports Ole is the problem
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Fringe
(@FMIFringe) reported
@SkyHelpTeam I need help with my account please
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🍀MC 1888🍀
(@R0boCop1888) reported
@tjg_tommy @Wyndbhoy67 @SkySports No it hasnt i have agreed tv deal is crap....no point moaning on twitter....
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mmk666
(@mmk6664) reported
@antmacca88 @SkySports @GNev2 Exactly ! I thought the same, why was he pressing so carelessly when they were open behind him. Absolute dog **** captain and defender
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becca
(@beccadixo) reported
@SkyHelpTeam hi I’ve been locked out of my sky account for months now leaving me unable to pay my bill. I thought I’d resolved the issue after calling up last week and giving new bank details was told my account would be unlocked in 24 hours.
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Yuvraaj Gautam
(@yg1990_) reported
@SkySports @GNev2 The point @GNev2 makes about firing coaches won't solve the issue is ridiculously flawed. They are clearly underperforming. They have absolutely no skill set within them to justify them having those positions. We get they're your friends, but this now becoming a bit pathetic.
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Dawne Cooper 💙
(@DawneDc) reported
@SkyHelpTeam having a nightmare contacting your customer support team. Can anyone help please
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Niall Bleeks
(@nbleeks) reported
@MichaelBensonn @SkySports The whole sport needs to sort itself out. Never seen so many underwhelming fights. Dazn has launched with barely anything. Boxxer hasn’t produced anything so far. Not much on BT.
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MARTIN ☘️ 🇮🇪👊 🦈
(@manutdbelieve) reported
@SkySports @GNev2 Yet you won't say a bad word against him , clown club 🤡
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Lee
(@leenewcastleutd) reported
@Gamas39 @SkySports Because the last coach is not in the wta network and she needs a full time coach.
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Chonky Bear
(@Big_Reddo) reported
@neilhudsonLSC @SkyHelpTeam @Larterlia So just wait a little longer. I can imagine that everyone who wants one will be contacted soon. The poor admins on Twitter dont know when you'll get it, they'll just reply to you from a script.
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Tim Smith
(@tim220761) reported
@SkySports Andy Murray' s Team wouldnt be a bad choice
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Rhys 👨🔧
(@rhyswebster1693) reported
@SkyHelpTeam Need some help! My partner keeps having hard searches done on her credit, she’s been with you a year and now you constantly keep giving hard searches. We are buying a house and don’t need constant hard searches being done!
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Paul
(@Wyndbhoy67) reported
@R0boCop1888 @tjg_tommy @SkySports I never said the deal was to show all Celtic away games, I’d be happy to watch another Scottish game if it was on. As a paying sky tv customer I can moan about it which i am they might not take notice that’s fine I can live with that.
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Salvo123
(@Salvo12310) reported
@SkyHelpTeam Dear @SkyHelpTeam i went through all the troubleshooting already. You have also changed my router but the problem is on the street and still you are asking me to re-contract or I have to pay £65 for an engineer for a problem that is not my fault.
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Graham Delvin ® 🏴
(@Delvers63) reported
Wot channel is Celtic game on this week ? I’m guessing it’s another PPV event. this has 2 b the worst tv deal in the history of bad tv deals, never on tv,what’s the point in having @SkySports, costs a fortune & all the cash is hoovered up by epl, sick to the back teeth of it !
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Tom Byrne
(@ByrneT03) reported
@DaleHank97 @SkySports Outside north-east rivals people don't care that much about Newcastle, criticism of the takeover isn't an anti-geordie conspiracy. You can object to both the World Cup and NUFC being bought by regimes with serious human rights issues, as many people have done and continue to do.