Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Northampton, Glasgow, Islington, Greater London, London, Manchester, Derby, Birmingham, Stockport, City of London, Lewes, Ayr, Andover, Leeds and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Glasgow |
Internet | |
| Islington |
Internet | |
| Greater London |
Internet | |
| London |
Internet | |
| Manchester |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Taylor
(@JakeTaylor) reported
@SkyHelpTeam broadband down in Whitstable Kent since 8pm. How can I work from home? Had Sky for 4 days. Please help.
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Max Hudson
(@mx_hdsn) reported
.@SkyUK as customer service goes, what you offer is nothing short of appalling. Isn’t it funny how you can only get to speak to an actual person when you want to join or upgrade?
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Emma
(@Devil_Moo) reported
@SkyHelpTeam My broadband is down. Are there any known faults in the Watford Area? I’m working from home and can’t do anything until this is resolved.
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Harry 🇳🇿🇹🇴🧱
(@BullseyeBruno) reported
@wernerrXceo @TheNabyKop @SkySports never mind
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Kevin Harvey
(@KevAceHarve) reported
@SkySports The commentators were awful last night. Offered little analysis on the game. Took several minutes to raise the point of a concussion sub. Here’s an idea... run an x-factor style competition to find some new blood. Stop using the same dinosaurs and washed-up players.
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TheNabyKop
(@TheNabyKop) reported
@wernerrXceo @SkySports Excuse me ma’am, not to be disrespectful or rude but could you please take post down. That is my sister who was killed by a metra train. And it this post is very disrespectful. Idk who you are or if you even know her but I need you to take this down please.
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tomsely
(@abiratoEFC) reported
@chriswatson187 @SkySports Thought Wolves should’ve got pen ,clear shove in the back ,only showed it once ,never brought it up after that ,been red shite ,replayed again again aaaaaaaaaaaaagain
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Kieran🦁
(@MrKieranBurcham) reported
@SkyHelpTeam hi, I've just received the reminder for my install in a few days and it says that your technicians are only doing external work. I've never had sky in my life so don't know how it works, I don't think there's anywhere in our living room where the box could plug in?🤔
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Al
(@SeftonPark2020) reported
@SkyHelpTeam We need someone at sky to totally redesign the platform especially the TV guide. The person who designed the features and layout must have had a stroke half way through. It’s bloody awful to navigate.
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Max Hudson
(@mx_hdsn) reported
@SkyHelpTeam We moved house at the weekend and registered with your broadband. This was meant to go live yesterday, it “went live” this morning. The one sticking point is, it’s not working. I’ve booked an engineer to come out. It’s frankly pointless trying to get through to anybody
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Delboy E ⬛⬜⬛⬜
(@dedwards1892) reported
@pukki_bhoy @King_Kamara18 @SkySports The vaccine was never seen as a cure. It's to prevent hospitalisation and death.
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Andrew Horton
(@Druhorton) reported
@kateybell83 @SkyUK No bbz I’ve never seen it before was so funny tho
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Guy Clifton Watson
(@guycwatson67) reported
@SkyUK ENTERING DAY 8 WITH NO INTERNET OR LANDLINE IN BRISTOL BS9 ... I don’t have the words to express the inconvenience this is causing working from home ... never mind the loss of multiple services I pay for and need
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Bear Force One
(@Kathlee91193552) reported
@SkySports Cancel it, let the pools panel decide. Away win by a record scoreline.
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Guy Clifton Watson
(@guycwatson67) reported
@SkyHelpTeam I have been told it’s an outage and “engineers are working on it” for 8 days
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ĴΛY ƇᎾИИᎾŔ
(@connjam) reported
@Geoff_Barnes @SkyHelpTeam Yeah all new setup mate one mini box and main box feom last July and the new mini box, the worst one from@about November.
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Guy Clifton Watson
(@guycwatson67) reported
@SkyHelpTeam SO HERE WE ARE GOING INTO DAY 8 WITH NO INTERNET OR LANDLINE IN BS9 BRISTOL .. literally words fail me .... #sky #shambles
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Dan Platt
(@danieljplatt) reported
@SkySports They are mid table and only just beat us when we were awful. Pretty sure they finished higher under Emery?
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scott knight
(@scottknight12) reported
@SkySports This is 100% going ahead there is no way sfa will not let it go ahead sky will come down like a ton of bricks on them
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Depressed Geo 🏴
(@THFC_GeoR63_) reported
@wernerrXceo @SkySports Wtf is this L
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E17 BUC
(@E17Buc) reported
@SkySports I wouldn’t be we were awful and let them play. Any team should look good if they’re not pressed!
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Russell Jones
(@RussJonesWrites) reported
@SkyUK do you have online live assistance? You've doubled my broadband bill after 1 month of signing up, and only have a paid number to call for help
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Diane Jones
(@DeeJo660411) reported
@SkyHelpTeam How about you work on a better quality Qbox that isn’t so damn noisy?
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Bam Potter
(@BamPotter2) reported
@SkySports Again,@NicolaSturgeon lacks both the guts and the authority to cancel it. Lets stop kidding ourselves on
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Peter Thompson
(@gingerninja7) reported
@SkyHelpTeam @OpenreachHelp has done it again. Having taken so long to fix the problem when they were supposed to activate me yesterday they are now saying there is no capacity - they have given away my connection. At least another two weeks without broadband. That will be nearly 3 months
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Peter Thompson
(@gingerninja7) reported
@SkyHelpTeam @OpenreachHelp The worst customer service experience of my life. I have been a sky customer for over ten years - I have paid you thousands of pounds in fees - but a simple broadband switch had been completely messed up. What are you going to do about it? And I don’t want hollow empathy!
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Alice Elizabeth
(@AliceTharme) reported
@SkyHelpTeam I need to return my sky boxes after moving house but the boxes were never sent to my old address. Now that I have moved home, can you please send them to my new address?
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David Oxley
(@doxley56) reported
@SkySports A deflection and a dodgy pen, well done on being half way up the table, or half way down !
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Antony Smith
(@dantiagoals) reported
@SkyHelpTeam I had a visit booked for 01/04 to finish off an installation requiring access. Had a text on Friday advising it could be brought forward. Called up, confirmed the engineer could come in & rearranged to 19/03. Got a text saying engineer won't be able to come in. Help!