Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (11%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Birmingham, St Albans, Luton, Ilford, Guildford, Bath, Didcot, Halifax, Hounslow, Forest Heath District, Slough, Sheffield, Northampton, and Dublin.

City	Problem Type	Report Time
London	Internet	47 minutes ago
Birmingham	Internet	6 hours ago
St Albans	Internet	7 hours ago
Luton	Internet	7 hours ago
Birmingham	Phone	7 hours ago
Ilford	Internet	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael (@Nichol_5) reported 53 seconds ago

  @StretfordPaddck @SkySports Leave. Sell. Never been good enough.

• 
  Steve Pritch (@wilson2604) reported 54 seconds ago

  @StretfordPaddck @SkySports I would carry him to the airport. 100% he needs to go. Far too slow to be a success in the PL

• 
  . (@ThinkdontSee) reported 4 minutes ago

  @TouchlineX @SkySports wtf is this rankings

• 
  MJ (@DjocyBoi) reported 7 minutes ago

  @SkySports One of the worst if not the worst World Cup. Too much corruption and favouritism towards Argentina. Sack this guy!

• 
  Anthony Adeloye (@AnthonyAdeloye) reported 7 minutes ago

  @SkySports Stop lying to us dude. Does he think we are so stupid to believe everything he spews out??

• 
  • (@RodriMCFC__) reported 12 minutes ago

  @FabrizioRomano Bro, you told us the Morgan Rodgers deal was OFF. We are getting videos from SkySports this morning about him resuming for medicals at Chelsea. Wtf is happening??

• 
  wurzelm74 (@wurzelm74) reported 15 minutes ago

  Does anyone else have and issue with having to continually rest their @SkyUK Skyglass when going into the HBO app? Launch and just a black screen. You can hear it, just not see anything until you reset the TV

• 
  Brown 🌟 (@Ebubebrownd8) reported 17 minutes ago

  @Blue_Footy @SkySports As long as both of them can play no problem

• 
  Jason Britton (@JasonKBritton) reported 17 minutes ago

  Be really nice to see @SkySports ask Mike Dean about this when he is on. His career seems to have been a catalogue of anti-Arsenal errors.

• 
  maiden86 (@ntlufc) reported 18 minutes ago

  @SkySports so I'm thinking you have F1 on 3 channels and the 100 cricket on 2-3 channels but yet rugby league rhinos Vs bulls is ******* no where to be seen yet again I pay £100 a month and expect league on a channel there no need to be on red button absolute **** show again!

• 
  H.W.S (@holywadie) reported 19 minutes ago

  @Blue_Footy @SkySports The problem here is the 7th player from City academy and nobody talk about it

• 
  Ene (@EnkheeKun) reported 21 minutes ago

  @Blue_Footy @SkySports If Palmer gets injured who will take his role? Its Morgan Rogers and they can play together too its not problem Xabi knows it too.

• 
  Ed (@BornBredChelski) reported 22 minutes ago

  @Blue_Footy @SubhairKayode11 @SkySports Merson for an ex footballer know’s **** all. We’ll be playing with two 10s for Alonso ball and even if not palmer can play on the right and Rodgers on the left. Literally a stupid point made.

• 
  Paul Johnston (@mothball69) reported 25 minutes ago

  Why is the Women's Golf Scottish open, getting more coverage than the Senior open? @skysports surely this never used to be the case? Not a criticism just an observation 👍

• 
  Pongo 22 (@McwilliamJean) reported 28 minutes ago

  @SkySports Arsenal are getting as bad as Chelsea for just buying any player possible

• 
  Crystal (@Crystalalice851) reported 30 minutes ago

  @Blue_Footy @SkySports Palmer worst season

• 
  Abiola Ajayi l Global Citizen (@Abiola_Ajay) reported 31 minutes ago

  @SkySports No problem. We understand the agenda of FIA. No longer a breaking news when it comes to LEWIS

• 
  FINAL BOSS (@itstheFinalBoss) reported 31 minutes ago

  @F1 The F1TV direction is so bad that i'm considering a @SkySports Now subscription through a VPN.....why are you putting me in this position

• 
  QU55NS 11 (@_RFC1872_) reported 32 minutes ago

  @Jcaird2 @ScottishFA The same ultras that were banned from their own stadium due to repeated concerns about their ability to behave. Precedence set after final league game though, Green Brigade never allowed at Ibrox again. Even better just ban all their fans and devalue the game for @SkySports

• 
  khaliq (@crypt_dK) reported 32 minutes ago

  @TouchlineX @SkySports @Ahmadjr04 will never call him not winning the golden ball rigging.

• 
  j&k bowler (@jandkbowler) reported 35 minutes ago

  @SkyHelpTeam can you tell me where I make official complaint. Had acall from a reps telling me if I took SS F1 my price would go down. Said didn’t want as would never watch, again told my price would go down. Price went down if you don’t count extra I am paying for the channel

• 
  Kris Webster (@webster_kris) reported 36 minutes ago

  @AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!

• 
  Danny 💙🤍 (@spurscabdanny) reported 39 minutes ago

  @SkywayTuff2s @SkyHelpTeam @HBO Never had an issue before

• 
  Charlie (@CharlieUTG) reported 45 minutes ago

  @connorsmith45 @SkySports I hope he believes it and gets his heart broken

• 
  2Welsh (@2welsh) reported 46 minutes ago

  F1, why aren't we seeing the audio written for all drivers. We've no idea what Norris just said as the audio was broken @SkySports

• 
  Crepycidon (@crepycidon) reported 46 minutes ago

  @WeAreOpenreach @SkyHelpTeam We are trying to resolve issues (there is a broken cable). Your Indian, UK, South African and E Europe call centres have ALL lied to us today. We are taking the day off work because we were promised an engineer. You cancelled it. And lied to us

• 
  Mike P B 🇺🇦🇬🇧 🇪🇭 🇿🇦 (@MikeyPB) reported 47 minutes ago

  Absolutely 💯 want to speak to a human, hate this AI chat, ask you security questions only for when you actually speak to a human ask all over again 😡 don't they @skytv @SkyHelpTeam even then first person cannot help you !

• 
  OAO (@Oaorane) reported 48 minutes ago

  @Blue_Footy @SkySports Mate chatting **** there 😒 He’s never been a coach not a tactician, blud should keep his POV in his pocket

• 
  sophia ࿔˚⋆ (@sophiedusk665) reported 51 minutes ago

  @SkySports psg backing out of a deal? never seen that before

• 
  improvsKi (@improvsKi) reported 1 hour ago

  @CamDonDuncan The problem is we used to watch good rugby twice a week good commentators good cameras we swopped quality for mass and it shows those games that are via the skysports+ are bad they need to spend more money on finding the next eddie and stevo not loads of ex bias players.