Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Luton, Newcastle upon Tyne, Crawley, Birmingham, Newham, Harringay, London, Dublin, Stirling, Leeds, Aldershot, Glasgow, Blackburn, Edinburgh, and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Total Blackout | 5 hours ago |
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Internet | 9 hours ago |
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Internet | 9 hours ago |
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Internet | 13 hours ago |
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Internet | 15 hours ago |
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie (@olliethfc) reportedIf you haven’t already then this is your sign to cancel SkySports
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DrewWalker (@OldTup) reported@SkySports why has my Pompey v Derby sky+ gone down?
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NotAPennyMore (@EDPC66) reported@Lipsy198 @SkySports Three. Scousers going mental are to blame just as much. But yes, the majority of the ruination is down to the two cheating bastards in blue.
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Simon Warsop (@WarsopSimon) reportedSky sports+ is still not ******* working what ******** are you doing making people give there personal information away so people can watch a channel they pay for @SkySports
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Nelson (@MrPrince_Diego) reported@SkySports anyone praising ****** and Chelsea here is a piece of ****.
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Ando nufc (@nufcToon2284) reported@SkySports is a pathetic bias platform that has drastically went down hill the last 10 years especially getting rid or ruining shows to th point no one watched replacing the lads on soccer sat with influencer and YouTubers that are all about top 6 and nothing more its shite
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Jack Griffiths (@JackLGriffiths) reported@SkyHelpTeam 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.
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#💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported@charlieldrv @SkyHelpTeam It’s really crap !
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Mukhtar Yusuf (@_MukhtarYusuf) reportedVery poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.
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Gaz T (@GazToots) reported@Common_SensePod @SkySports He's just a horrible **** wherever he goes. City have bought him for the 10 spot too, guaranteed. Gonna end up Cherki on the bench
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sarah (@SarahMcAdoo) reportedAnyone else’s Sky stream not working?😤 #dcfc @SkySports
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.. (@OntheGrealish) reported@NilSatisNews @SkySports Why are they asking this bankrupt ****....nobody gives a **** what he thinks...go spit on some kids.
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Kershaw (@Kershaw444) reportedWhoever this ***** **** was killed the game, it’s why we are watching stupid nonsense on skysports news today, absolutely **** deadline day
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Dave 🏴 (@dmahon11) reported@charlieldrv @SkyHelpTeam Mine went off after a few minutes of the second half and it came back on showing the first half from about the 38th minute. WTF is happening
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Paul (@paulmills_) reported@SkySportsNews @BenCipolla @SkyHelpTeam I would like to cancel my Sky Sports subscription.
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Paul Upsdale (@PaulupsdalePaul) reported@triggzey @charlieldrv @SkyHelpTeam Hi, why do you need to turn phone notifications off? Apologies in advance if this turns out to be an obviously stupid question.
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fedupstfc (@stfcnickw) reported@SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....
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Spencer Sheriff 🇬🇧 (@SJS2310) reported@charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!
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M C Gilani (@MGilani57809) reported@SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!
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Challenge Information 👍🏼- FOOLS DO NOT👎🏼 (@isayno2fakenews) reported@SkySports As a Manchester United fan I will never subscribe to SKY or any of their services.
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Tim (@TimC9) reported@saintsmith80 @SkyUK Always the same on the red button. Always awful.
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Daz saville (@dazsaville) reported@charlieldrv @SkyHelpTeam The delay is annoying as **** ! Go check my bets and find out there’s a goal coming every time !! 😠
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Steve Hale (@SteveHaleGK) reported@SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻
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Lex Mccaffrey (@L99254Lex) reported@DeadlineDayLive @SkySports Apparently he's going to Sunderland!!! WHAT ******** IS HAPPENING AT ARSENAL?!!!!! 🤬 Sabotaging what chance we had of defending the league and winning the CL etc! I'm absolutely disgusted
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Pinon (@Pinon9) reported@SkySports Hated, adore and never ignored Never heard of "Top 14" before
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Ross (@efcbigdunc) reported@Kings_Canyon_ @SkySports Tbh the players we've had come in are either promising (Hackney Rohl George). proven (Norgaard Grealish). point to prove (Johnson AMN) so on that basis I think it was good but we left ourselves short in areas so that makes it a bad window overall.
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sheyi_williams (@sheyi_williams) reported@SkySports After knocking England out the World Cup he comes back and takes their record fee on Deadline Day. £125m. City. Maresca. The same media that spent years running Argentina down now have to watch him get paid like a king in their league. Daily Mail in shambles.
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NAS (@Nas_Forest) reported@SkySports Never worth that
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Sally-Anne Coton (@SallyAnneCoton1) reported@charlieldrv @SkyHelpTeam Yep. Was watching Brum v Saints last night. My phone told me a full three minutes before I saw it that Saints had scored. Then the coverage froze and Saints were celebrating when it came back. Never saw the goal….😡
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Elaine (@ElainepCoates) reportedMy husband is attempting to watch West Brom v Charlton on the red button. It's really glitchy tonight - screen freezes, goes black etc - so he missed West Brom's goal! Really poor, considering how much we pay for the "service"! @SkySports