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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hackney, London, Barnsley, Hammersmith, Ruislip, Glasgow, Blackburn, Birmingham, Chatteris, Liverpool, Halifax, Plymouth, Carlisle, Manchester, and Guildford.

CityProblem TypeReport Time
Hackney Internet 2 hours ago
London Wi-fi 2 hours ago
Barnsley Internet 3 hours ago
Hammersmith Internet 3 hours ago
Hackney Internet 4 hours ago
Ruislip Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_byers
    Rob Byers (@rob_byers) reported

    @SkyHelpTeam why does the Netflix app fail to work on my puck, I’ve followed all the online tips numerous times

  • QuadriOPE18
    OPE (@QuadriOPE18) reported

    @theMadridZone @SkySports We know he’s staying at Madrid, he can’t help Arsenal win UCL

  • Leanne09585967
    Leanne (@Leanne09585967) reported

    @SkyUK twice this weekend a sky thank you from us screen has come up and I’m having to shut it down completely to restart. Why?

  • Whizum
    Ben ✝️ (@Whizum) reported

    @SkyHelpTeam can you help me?

  • DaveyJunction
    Dave (@DaveyJunction) reported

    @SkySports ****! I thought Carrick was doing alright.

  • Chris111200
    Chris (@Chris111200) reported

    @skysports absolutely **** you are cricket on 3 channels same game nd trying to watch rugby on mix nd not working you ******* ***** hope you lose the lot all you care about is football

  • amanni82
    Mindful Logic (@amanni82) reported

    @AnfieIdFix How much stock do you put in Sky sports? Other journos like @davidlynchlfc have said the club want to fix RB. I'd trust him more than Skysports

  • TheTruth3212
    Rugby's Truth (@TheTruth3212) reported

    @SkySports Sky Sports rugby pundits are boring though. Bad news

  • PaulStevenUK
    Paul Steven (@PaulStevenUK) reported

    @SkyHelpTeam MySky VIP might as well cancel the Treat On Us. Third week in a row and out of treats. Just cancel it instead of infuriating me.

  • BlinkandBreathe
    RVW™® (@BlinkandBreathe) reported

    @FabrizioRomano But wait, didn't some Newcastle fans and their press and @SkySportsNews @SkySports say we had a 77M bid turned down? Yet here we're with a 75M bid accepted.

  • starboy7bukayo
    Jake Hollingsworth (@starboy7bukayo) reported

    Sky sports with some lazy *** reporting. Guy said I have no details and no other information but Real Madrid say he’s staying… well of course they are saying that u ****. Don’t get me wrong he probably will stay but cmon what a load of crap #arsenal #skysports

  • JacobsAkam73
    𝔸𝕜𝕒𝕞𝕡𝕒 𝕁𝕒𝕔𝕠𝕓𝕤 💻🖱️ (@JacobsAkam73) reported

    @theMadridZone @SkySports Was never in doubt. Never believed the departure rumors for a single second.

  • eMPzo0r
    emil berglund (@eMPzo0r) reported

    @SomethingRibald Skysports is terrible. But they said real expect him to stay? Thats was nothing new

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports "Newcastle change coach like say na jersey — Jaissle na the 3rd project since Saudi money land, meanwhile some Naija clubs never change kit since NEPA still be NEPA."

  • Phil_Bazz
    Phil 🦷 (@Phil_Bazz) reported

    @fortuneshiding0 @Horny_Hammer Cant get it on sky go. You need the sky sports app and then press watch. Its stupid because it means you can only watch skysports+ on TV or mobile. Not PC or Laptop

  • AFCGunna10
    Gunna (@AFCGunna10) reported

    @theMadridZone @SkySports SkySports is a bad source

  • murray1234
    paul murray (@murray1234) reported

    @SirHammerLot25 @SkySportsNews @SkySports Ok mate clam down you seem to be carrying a lot of hate for a football club relax

  • JasjeetMalwa
    Jasjeet Malwa (@JasjeetMalwa) reported

    @JohnMan69707499 @Andypercival8 @SkyUK ******* retard

  • MiklosDenmark
    Miklos (@MiklosDenmark) reported

    @jakimoskiFC @SkySports You are the retard, HE has to prove it's needed, not the other way around.

  • cluelexxx
    (fan)W (@cluelexxx) reported

    Not even skysports will televise the high-octane downfall of Liverpool. The only network with the bandwith to sustain the dopamine rush when it happens will be Pornhub.

  • therandompundit
    The Random Pundit (@therandompundit) reported

    @SkySports Being turned god awful and then being sold for pennies on the pound.

  • zapaz66
    zapaz (@zapaz66) reported

    @SkySportsPL Just pay the money we want and stop this relentless garbage. Skysports, supporting the greedy 6.

  • SeagullRichard
    Seagull Ryszard (@SeagullRichard) reported

    @BarryHavenhand @SkySports Whoever thought that we could ever look back and think… Was he really so bad, by current standards?

  • thomasoxley
    Tom 🇺🇦🏳️‍🌈🇬🇧🙏 (@thomasoxley) reported

    @SkyUK @SkyHelpTeam have you rectified the issue yet?

  • StevenPatt84209
    Steven Patterson (@StevenPatt84209) reported

    @danawhite @paramountplus @SkySports Hey **** fix paramount still cant watch replays and you ****** us in Australia with disgusting quality ppv qnd fight nights. We pay a fortune for a ppv and the quality is pathetic. You are a cuny for ripping off Australian loyal fans. You dog ****

  • PackmanScouse
    lifes a ***** (@PackmanScouse) reported

    @SkySports Absolutely nothing going to a awful club with a terrible fan base

  • trickytaylors
    Trickytaylors (@trickytaylors) reported

    @thehundred @SkySports @SkyCricket The camera work on tonight's mens game is as bad as it has been all competition. Seems like all the trainees are on the job.

  • starboy7bukayo
    Jake Hollingsworth (@starboy7bukayo) reported

    @cagiago_ @theMadridZone @SkySports The guy said I got no details and no information on it but Real Madrid saying he stays. Haha what a load of crap of course they will say that

  • akantaaa
    amit (@akantaaa) reported

    @SkyUK your customer service has become awful over the years. It's impossible to resolve an issues or get someone to call you back. When is this going to be addressed?

  • Hezeb91
    Bronx Nation 🏆 (@Hezeb91) reported

    @eurofootcom @SkySports What a horrible injury prone team