Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (16%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Edinburgh, Glasgow, Waltham Forest, Oldham, Banstead, London, Birmingham, Rochdale, Cranbrook, Cheltenham, Blackwood, Reading, Croydon, Slough, and Milton Keynes.

City	Problem Type	Report Time
Edinburgh	Internet	50 minutes ago
Glasgow	TV	2 hours ago
Waltham Forest	Internet	2 hours ago
Oldham	Wi-fi	3 hours ago
Glasgow	TV	3 hours ago
Banstead	Wi-fi	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Roberts (@TheDudleyDave) reported 7 minutes ago

  Awful timing by @SkySports to go to an advert..surely you realise you should’ve waited until the end of SuperFranks monologue on the mic?..what if he dropped a bombshell at the end,or maybe a yes,I’m definitely here next season?..read the room eh?

• 
  cfcMode_v2.0 (@cfcMode_v2) reported 7 minutes ago

  @DavidHenigUK @SkySports I know many PL fans that also attend non-league too, like myself & frankly, it’s more enjoyable than paying extortionate prices to watch sideways & backwards Pep lite crap surrounded by tourists who spend much more to watch the game through their phones

• 
  Michael Wyles (@MJW_F1) reported 7 minutes ago

  @SkySports Having watched every race live since 1993, I have seen many changes & loved F1 even through the seasons that others said were boring I can honestly say so far this is the worst season I guess fans like myself don't matter anymore as it's apparently all about showbiz & influencers

• 
  The duke (@beerbear1978) reported 10 minutes ago

  @SkySports And its ******* ****. Electric piss poor garbage. Take us bk 20years pls you morons

• 
  Paul da Rita (@Paul_da_Rita) reported 11 minutes ago

  @martins_gerry I think @skysports need to get Dermot down to @Specsavers and quick!

• 
  Headhunters13 (@mannbearpig13) reported 13 minutes ago

  @SkySportsNews @Mrjamieohara1 Why do @SkySports keep having this clown! Barely speak and worst husband and father around ask Danni!

• 
  SweetDudeUK (@SweetDudeUK69) reported 15 minutes ago

  @SkySports No one cares about this crap

• 
  Lynne Holding (@wonderfulziggy) reported 19 minutes ago

  @JAU_4 @jammierooroo @SkyUK Don’t get me started on Santander’s “bereavement service”!

• 
  Ian@Restoresanity (@IJWest78) reported 20 minutes ago

  @jammierooroo @BearClyff @SkyUK Is it Sky or Sky network? Fake company

• 
  Mikel Supreme (@Otees13) reported 23 minutes ago

  @SkySports are utter *****. Biased agenda driven narratives against Arsenal. @GNev2 spewing his little narratives for the entire game - **** off. What are we paying for @Ofcom

• 
  Aman (@amanskhela) reported 24 minutes ago

  @Arsenal Honestly **** @SkySports at this point. Potential title decider on a work night is disgraceful.

• 
  Niamh 🇮🇪 (@cemtebrizci) reported 25 minutes ago

  @patrick37297124 @jammierooroo @SkyUK get xevatv, the solidest dodgy stick service provider

• 
  Ambitious Outsider #VoteReformUK 🇬🇧🇮🇱💚🤍💜 (@AmbitiousOutsi1) reported 26 minutes ago

  @SkyHelpTeam @skytv my Sky+ box appears to have lost several channels ie. "Not receiving a signal" message. I have just restarted box - it made no difference. Channels affected, for example. are ITV1 and GBNews. Any suggestions?

• 
  Nothing to see here (@shanc73) reported 26 minutes ago

  @SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back

• 
  The Blues Hub (@Theblueshub24) reported 31 minutes ago

  they never should have got to that position where he could leave." ~ @SkySports

• 
  Long live the ellie's head (@ktmg85) reported 34 minutes ago

  @jamiemorson @SkySportsPL **** @SkySports, everyone should stream those ***** for free. Don't pay these crooks a penny.

• 
  B G (@gillen_8) reported 36 minutes ago

  @SkySports The new era is shite. Get this battery shite to **** . We can watch formula E if we want to watch electric races

• 
  Liam 🇮🇪 (@LiamM464) reported 36 minutes ago

  @BrianSPotter @jammierooroo @SkyUK get xevatv, the solidest dodgy stick service in the uk

• 
  Loweski #⃣1⃣0⃣1⃣ (@d_lo101) reported 38 minutes ago

  Hey @SkyUK why is my sky q box showing a tv show on my “continue watching” when I have NEVER watched it nor do I ever intend to. Please allow the ability to remove shows from this list!!

• 
  Alex Goldie (@Alexgoldie156) reported 38 minutes ago

  @jammierooroo @SkyUK Just cancel it. You have 14 days to do so without penalty (Consumer Contracts Regulations 2013). The make sure that you remove any further business from them. Ringing and being aggressive will just have your call terminated by them.

• 
  Shannon • shanylou 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@shanyloublog) reported 42 minutes ago

  @SkySports Please fix the watch function on your app, the audio and picture is out of sync for your stream of the Kopriva v Jodar match!!!

• 
  Abs (@absdeakin) reported 46 minutes ago

  @SkyHelpTeam I’ve been sent an email to say debt collectors are going to be sent as I didn’t send a box back. I was told on the phone the charge would be waived because of my traumatic exceptional circumstances. Please help

• 
  Si Lloyd 🧡#185 (@Phoenixlloydy) reported 49 minutes ago

  @MikeAddTravel @SkySports Saw a Verstappen one yesterday. Didn't help.

• 
  Max (@M26XXJ) reported 51 minutes ago

  Someone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW

• 
  Sutty1919 (@JamesSuttyLufc) reported 55 minutes ago

  @SkySports New regulations are crap, and Miami is a crap circuit.

• 
  Eghbali the **** (@JunaidNoor68760) reported 55 minutes ago

  @CFCPys STOP REPORTING THIS CRAP FROM SKYSPORTS!! kaveh knows absolutely fuckall

• 
  PiagetTheGooner (@PiagetTheGooner) reported 58 minutes ago

  @Mo_Arsenal9 Well it’s been apparent for the longest time that we are left to our own devices when it comes to fair coverage by the British media esp Skysports. See how they keep shoving the shameless and biased Gary Neville down our throats to commentate on our games.

• 
  Gazza (@kunsbannedhair) reported 58 minutes ago

  @liamgallagher lol who ******** listens to the "experts" on @SkySports anymore? It's usually some Norman with a jumper wrapped round his shoulders in loafers and no socks telling me where Pep Guardiola got it wrong...It has turned into drama school project TV.

• 
  Ellis (@EllisBarton) reported 59 minutes ago

  @DeLeTAcCTs @SkySportsWSL @SkySports Ah, Crypto. I get it now, massive idiot alert…

• 
  SuperPosh2021 (@bluearmy2015) reported 1 hour ago

  What a disgrace @skytv are been on the phone for an hour my Aunty is expected to pay £50 a month for lowest form of broadband because she can’t have full fibre due to a care package on her phone, after 18 years as a customer I expect better @SkyHelpTeam