Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, Bournemouth, London, Southampton, Milton Keynes, Deal, Flamstead End, Bristol, Solihull, Dublin, Keighley, Belfast, Gorebridge, Oldbury and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Bournemouth |
Internet | |
| London |
Internet | |
| Southampton |
Internet | |
| Milton Keynes |
Internet | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Evitts
(@Evo_1980) reported
@SkySports is there an issue with the red button tonight? Trying to watch WBA v PNE but the red button isn’t offering any other matches to watch?
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and 💙💛
(@bur100) reported
@SkyHelpTeam Why is the red button not working on football tonight
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ian
(@Yorkshireman34) reported
@SkyHelpTeam Doesn't really matter how many people are working for you @ScarboroCouncil you are still ignoring Equality issues aren't you?
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Rockyraccoon
(@r_creedbalboa76) reported
@SkySports once again there’s trouble with the red button football coverage. Payvall@this money and can’t watch the game you want.
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DaveyK #FBPE #GeneralElectionNow 🇪🇺🇺🇦
(@mackemviking) reported
Technical issues with Sky red button. Why advertise it if you can't deliver @SkySports
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Ted Hanky
(@TedHankyComedy) reported
@SkySports match choice is bloody awful. Filmed using a potato, no replays, one camera angle, crap commentary, audio coverage sounds like a polyphonic ringtone … good job it’s a really cheap subscription cost otherwise I’d be furious …FFS 😡
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YatesMarriott
(@YatesMarriott) reported
@SkySportsNews @SkySports Financial stability is guaranteed to those who work towards it. I have given listening ears to his mentoring and I have learnt that if you wanna get rich, don’t save your money, invest it with @JamesAlderson0 and watch how your life would be transformed for the better
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ItzMullerCorner
(@ItzMullerCorner) reported
@SkyUK … nice red button, when these refunds getting handed out? You’d be quick to cancel someone’s subscription if they didn’t pay, but don’t do anything when something is wrong that we pay for, money grabbers
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Steve Johnson
(@Stevej1982) reported
@RayArmstrong88 @SkySports nope still not working technical issue load of ****
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ohwoh naysan
(@OhwohNaysan) reported
@RayArmstrong88 @SkySports Not working for me too
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Glenn Matty
(@glenn_matty) reported
@SkyFootball @skytv @SkySports can someone please explain to me why ‘match choice’ on Sky Glass is so ****? Hardly ever works and not even an option tonight when selecting the red button - just offers UHD instead of match choice. Piss poor again - honestly what a crock of ****…
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Ricky Hodge
(@RickyHodge3) reported
@BristolCity Anybody else’s @SkySports red button not working?
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Adamski
(@AdamskiGT) reported
@r_creedbalboa76 @SkySports Ive got the same problem.... waste of money
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Andrew Smith
(@andrewsmith766) reported
@SkySports your red button option is a joke. Never works
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Ricky Hodge
(@RickyHodge3) reported
@edizibrahim9 @BristolCity @SkySports Awful service!
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Chris Bradwick
(@chrisbrad75) reported
@SkySports no match choice on the red button tonight?? Or is there issues?
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Paul
(@paulwhite22) reported
@virginmedia @SkySports Hi the red button is not working on Virgin wanting to watch the #Terriers
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Pamela 🌹💙🤍 🇺🇦
(@Smee64) reported
@75drewdog @virginmedia not working for @SkyUK customers either!
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**** Show country
(@MaxHanaghan) reported
@Stacy_Shaw @virginmedia @SkySports Not working for me
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Benedict
(@benedict43267) reported
@SkySports why is the red button not working? Absolute joke!
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Steve Johnson
(@Stevej1982) reported
@RayArmstrong88 @SkySports Sky is a load of shite not working for me either.
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Jacnob Smith
(@Jacnobinho) reported
@dannylionsden @SkySports It was fine for me today not on Boxing Day though. If you still have problems you can watch on sky go
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Andy Stevens
(@andystevens007) reported
@SkyHelpTeam @SkySports @SkyFootball why is the red button not working when advertised as should be
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Mick Palmer
(@racing_mick) reported
Once again @SkyFootball @SkySports red button not working. Bravo lads....
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David Preston
(@Crazy_DavidP) reported
@SkyHelpTeam Football on the Red Button is Glitchy on 403, Why you got rid of the list of Games, I dunno. So can you fix it please
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Karen Greig
(@kjgreigy) reported
from
Oldham, England
@SkyHelpTeam is there a problem with sky Q I cannot get my box to turn on at all even after turned off and back on etc?
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rickie moy
(@smoggiemoy) reported
@SkySports @virginmedia the sky sports football red button system is rubbish, not good enough people pay a fortune for this and the red button never works properly 30 minutes into the game still can’t get on
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Stacy Shaw
(@Stacy_Shaw) reported
@MaxHanaghan @virginmedia @SkySports 403 and then red button. I kept getting a message to say there was a technical issue but it’s working for me now
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Will Brown
(@WillBrownFTM) reported
@SkySports WTF is wrong with the red button? Thanks for ruining my evening #shambles #tossers