Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Solihull, City of Westminster, London, Batley, Hounslow, Halifax, Bexleyheath, Norwich, Bedford, Blackburn, Birmingham, Luton, Chesterfield, Manchester and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
Internet | |
| City of Westminster |
TV | |
| London |
Internet | |
| Batley |
Wi-fi | |
| Hounslow |
TV | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dunc The Manc
(@duncan_gill) reported
@SkyHelpTeam Submitted a SAR request in December. Sky still not complied within the 1 mth legal timeframe, but have emailed me twice to ask me what my email address is!! So glad I'm no longer a customer. HOPELESS! *Now reported to the @ICOnews
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Philip Carr
(@philip01carr) reported
@SkySports What a load of **** he should have been carded for diving.
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m.s ☺️
(@m_shzd) reported
@SkyHelpTeam your sky go app isnt working????? help
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Ipk drifter
(@ipkdrifter) reported
@SkySports Poor man's fred
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Esteban
(@Mr_Moon_Pig) reported
@SpergenFlergen @Rich_golffit @SkySports In English? VAR has twice this weekend asked the ref to take a second look at a decision he has made on the pitch, therefore VAR is slowing the game down - people are aware VAR is run by another human being right? It’s not a robot
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Jon Honeyball
(@jonhoneyball) reported
@SkyHelpTeam So rather than dancing around the issue, please tell me the phone number to call
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mark noot 🇿🇦🇿🇼🇬🇧⚽️🏉🏏🏌️
(@noot_mark) reported
@SkyHelpTeam Shows my speed this week as 3.3mb/s which is down from 5.7mb/s previous week
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Paul
(@bean_uk_) reported
@SkyHelpTeam Please dm me a direct line or something. I need to fix this asap for work.
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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m.s ☺️
(@m_shzd) reported
@SkyHelpTeam it’s still not working 😭
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Lewis Hamilton
(@shortlew) reported
@SkyHelpTeam I have been trying to speak to someone about my billing query for the past week. Every time I ring 0333 759 1018 there is no option to speak to someone. Can someone help me?
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mark beggs
(@markbeggs) reported
@Puntoboy @SkyHelpTeam I've started to get the same thing...was there ever an y fix for it
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You've Never Won a Treble
(@wolfetoner) reported
@eoinnnnn @jordan42098020 @SkySports Xavi replacement?? People like to overrate players, thiago is not even missed in Bayerns team. Liverpool. Midfield is too slow with him in it.. he's dictating the tempo but not in a positive way
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Chris Humphrey
(@chrishumphreyuk) reported
@SkyHelpTeam Downdetector indicates a current Sky problem?
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♥TJ♥LF1♥
(@Anita_Fruitloop) reported
@SkyHelpTeam is there problems with the phone line? Can't except or make any phone calls at all and the phone doesn't even ring anymore
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CornerTaken
(@AnthonyLDN2) reported
@AndrewRmitage @SkySports He was dropped because his form was poor. End of.
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Gary Moses
(@GaryMoses14) reported
@SkyHelpTeam My broadband/phone line is out of contract and I am considering upgrading to Broadband Superfast. I do not want Broadband Boost. At the same time I want to cancel SkyTalk Anytime Extra. I cannot cancel Anytime extra via Sky website. Please advise.
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Jay Llewellyn
(@JayLleweIIyn) reported
my sky Q box won’t connect to the intent at all, any help? @SkyHelpTeam
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Paula Jean Victor
(@AngelinaMcLaren) reported
@SkyHelpTeam ive this morning recvd new router - is all set up and working perfectly but still its slow as a snail when i log into my work desktop - its only been like this since yesterday morning - how am i supposed to wotk under these conditions???
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Michela Zamuner
(@MichelaZamuner) reported
@SkyHelpTeam hello, can you please advise on how to cancel our Sky broadband please? Thanks
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David Booth
(@Davey_Booth) reported
@SkySports Can we please please please get away from the narrative that VAR is the issue. The rules are there, but unfortunately the rules somehow have grey areas & allow refs to interpret scenarios differently. Things need to be black or white & officials need to be backed to be decisive.
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Jon Honeyball
(@jonhoneyball) reported
@SkyHelpTeam on that page i am offered three choices for "what do you want to contact us about" -- "I need an explanation of my bill" "I want to change my sky package" and "I need help with my Sky TV". None apply to this
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Ballochappy
(@mancunial) reported
@SkySports Wtf has it got to do with him
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Paul
(@bean_uk_) reported
@SkyHelpTeam This is happening every day. I'm getting kicked out of meetings. Please fix this I can't wait to speak to an agent for 1 hour on the phone
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Christopher Ball
(@MrBallyBally) reported
@SkyHelpTeam a tree came down on the 7th & took our phone line down was wondering when it would be repaired as we still have no internet
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Oskar
(@oskarp_) reported
@SkyHelpTeam Ive been told to this so many times, we rang up you monitored it, it was fine, now it has gone back to how bad it was, it is something from your end
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Chris Humphrey
(@chrishumphreyuk) reported
@SkyHelpTeam is there an issue currently can’t get my internet? OX26
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phils_wrestlingfigs
(@phil_wrestling) reported
@MrDtAFC This is why I hate @SkySports they just make up **** to get the likes and hits to their website
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andyjsb
(@andyjsb) reported
@SkySports Pretty sure he has just been poor otherwise he would have been the shining light. A good player isn't only good when surrounded by star players
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The 1894 Podcast
(@the1894podcast) reported
"We all have good moments and bad moments, no manager can sustain seasons and seasons to win. It would be boring. Sometimes you have to lose, I speak personally, sometimes it's good to lose to realise how difficult it is." [via @SkySports]