Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Leeds, Rochdale, Mexborough, Chipping Norton, Reading, Bristol, Southwark, Croydon, Dundee, Cardiff, Birmingham, Waltham Forest, Ilkeston, Workington and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Rochdale |
TV | |
| Mexborough |
TV | |
| Chipping Norton |
Internet | |
| Reading |
Wi-fi | |
| Bristol |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Brian
(@bmag80) reported
@SkySports This is the problem when you just re-Tweet your content every couple of hours. This is the same tweet from last bight after his post match interview. And has now been regurgitated several times today. Except it is now out of date.
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Just Jason 😃
(@JCairns57) reported
@SkySports They may re-hire Big Sam or they're going down! AGAIN!!
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Ian
(@1an3) reported
@SkyHelpTeam Not transfer, new customer
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sarah mckinley
(@SarahMckinlay29) reported
@SkyHelpTeam I was upgraded to the latest router as I was having 3 years worth of broadband issues and so sky upgraded me and said I'd be charged an extra £1 on my account each month..
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Dazza
(@NUFC_DazzaD) reported
@SkySports Slow Sports News, he’s literally released a statement saying he’s staying…
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Holly Kinsella
(@HolsL) reported
@SkyHelpTeam Hello - I have Sky + HD box and it keeps saying its unable to connect to the Internet. I have tried turning off my internet and sky box several times but it does work. Please can you help?
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Jamie Gilmore
(@Jam1eGilmore) reported
@SkyUK @SkyHelpTeam Hi Sky, my broadband was supposed to start on 22/10. It is now 3/11. Have called your service team 7 times over 12 days and still no broadband! Is this a normal experience for your customers? Why is it still not connected?
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Roberto
(@68Trooper68) reported
@SkySports BBC have announced he is staying at villereal... 30 mins ago ....slow
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Adam John Roberts
(@AdamJohnRoberts) reported
Are they going to discuss the national tech issue concerning @SkyUK boxes at some point in the remainder of #COP26 ? We need WiFi!...and veganism!
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⭐⭐
(@2021CL2) reported
@SkySports Slow sports really embarrassing themselves here
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sasha ames🌳
(@tifa51) reported
@skytv @SkyHelpTeam I received my sky glass last week. I added Netflix on@my package but already have an account with them do I need to do anything to cancel my monthly payment with them. Also my 1st monthly payment has come out as well as my existing payment for old package
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Lou
(@Troongirl10) reported
@SkyHelpTeam email yesterday winning #skyvip tickets for steps did link 10 mins later and said event full. Can you help?
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Graeme
(@GraemeSymon) reported
@SkyHelpTeam Hi internet has gone down. Post code is GU240JN - is there a reported issue? Many thanks Graeme
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Mrs B💙
(@MrsB6574) reported
@SkyHelpTeam Slight problem is I have no voice at the moment x
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Sanjay Jarna
(@sanjkp) reported
@SkyUK I have a serious complaint. We are still getting mail from Sky in the name of my deceased father. This is very very upsetting. My mother is also very upset. We have informed you years ago but it’s still happening and must stop. Please help.
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TPH-AVFC76
(@TphAvfc) reported
@SkySports So..🤔 obviously the same problem..I wonder if the spurs fans will be doing what they did to ((Nuno)) 🤔🤔
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Brad
(@Poldisleftpeg) reported
@SkySports He’s turned them down?
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Mrs B💙
(@MrsB6574) reported
@SkyHelpTeam trying to get a pac code using the text service but keeps saying There’s an issue can you help
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@SkyHelpTeam hi I don’t know if I could help with a viewing card issue, it was due to arrive yesterday but still not here yet. Thanks
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ItzTwitchh93
(@WXSLYY) reported
@SkyHelpTeam hello is the internet down in the high Wycombe area mine has been down a few hours now
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NG #19* #6 no*
(@Revolgnl) reported
@SkySports Must be a problem with your internet connection
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david
(@theking1534) reported
@SkyHelpTeam Is time change on sky + HD box still on cause to be fix tomorrow????
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Spammi 〓〓
(@sammypenrose23) reported
@SkyHelpTeam whenever I select channel 358 kerrang it plays channel 355 instead. Any ideas how to fix it?
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Ash Coyne
(@Ashcoynebwfc) reported
@TimmyFumbles @rid_k7 @SkySports Fail
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sarah mckinley
(@SarahMckinlay29) reported
@SkyHelpTeam She said I wouldn't be charged anything because I had ongoing broadband issues I can't afford £93
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nobody
(@trax65) reported
@SkyHelpTeam hi can you please tell me the point of the online chat icon when it never works? 🙏
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Graham Gamble
(@GrahamGamble13) reported
@SkySports Dracula from sesame street has turned them down.
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Ansu Fati Enjoyer
(@Darnell05077568) reported
@SkySports Jalen* you stupid Brits
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Richard
(@rdeacon977) reported
@SkySports Blimey. This is a major fail even by your standards. I have just read he will be staying at Villarreal
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elliot mair
(@elliotmair) reported
@SkyHelpTeam Can the service team DM to discuss this matter?