Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Harlow, Dunfermline, Cardiff, Port Talbot, Romford, Waterlooville, Caerphilly, Ilford, London, Newport, Tower Hamlets, Hoddesdon, Liverpool, Truro and Bedford.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
 Harlow |
Internet | |
| Dunfermline |
Internet | |
| Cardiff |
Wi-fi | |
| Port Talbot |
TV | |
| Romford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Burton
(@dazburton74) reported
@SkySports Poor bastards
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claire ball
(@clairestoppers) reported
@SkyHelpTeam is there any issue with the broadband In the RG31 area signal dropping in and out all day. It’s driving us insane
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Paul Barker
(@Barkermush) reported
@SkySports I know he's won a fair bit, but still can't help but feel like he's under achieved.
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Sue Ansell
(@sueansell32) reported
@SkyUK Internet down nn14 2gy. No help from phone call. Please fix
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Giggsy
(@Triggage) reported
@SkyHelpTeam Guessing it might be a slow fix what with it being Easter. Oh well, much worse things going on in the world, thanks for the reply.
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dave appleton#mufc #manc and proud
(@davea31767) reported
@KanekiiD2 @SkySports Mate you haven’t got a clue 17 yrs this as been going on we have had enough never have and never will spend there own money
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Vanessa
(@vjtaylor1) reported
@SkyHelpTeam Thanks just says reported 0526 local fault can take a few hours to fix!
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James Jessops
(@JamesJessops91) reported
Commentator genuinely just said this stadium is premier league quality. Have a word with your commentators @SkySports . Jesus! Have any of you ever been Mk Dons away for a game? It’s awful! #MKDSHW #Mkdons #SheffieldWed
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Ross 🏴
(@rossrobson91) reported
@SkySports Out of this world? 🤔 Obviously he's a poor keeper because the strike had no pace whatsoever on it.
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Dean Griffin 💙
(@gonzo_dean) reported
@SkyHelpTeam Can someone please help?! We have downloaded Sing 2 and it’s not playing. It just comes up with a blue screen.
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Vinny Brown
(@VinnyBrown100) reported
@SkySports @Leightb123 not bad
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Gi
(@g07_gi) reported
@Ste_Haw @SkySports Let’s hope you guys don’t get help again as you don’t need it
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Mike ₉⁹₉
(@KanekiiD2) reported
@SkySports Glazers have invested. I’m not even sure what they want? The clubs in debt, but the glazers still invest. Highest wage bill in the league, one of the highest spenders, you ever just think your players are the problem?
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Leonie
(@LeonieJ1985) reported
Hi @SkyHelpTeam why does itv hub keeping cutting out every 10 mins on my new sky glass tv. Had to reset tv 4 times during 1 programme which is annoying. Can you please advise how to fix this so I don’t have to keep turning the tv off every time as your engineer has suggested
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Dhogma
(@DhogmaWoW) reported
@SkyHelpTeam @Damolee23 I'm having the same issue in the SK15 area. Did the connection test and it said there was an outage in the area? How long till its fixed?
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Giggsy
(@Triggage) reported
@SkyHelpTeam Correct, tells me there are no area issues. I went through the troubleshooting process and it said I need an engineer. However there does appear to be a local problem (couple of posts here on twitter from nearby postcodes with same issue).
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Amanda-Jane
(@TheCandleAngel) reported
@SkyHelpTeam This is a bigger problem as many people complaining. This is not a single line issue. It is a outage in our area. Please can you advise. No broadband over Easter hols is not good.
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Damien Lee
(@Damolee23) reported
@SkyHelpTeam internet seems to be down, is this a known issue? SK15 area
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Christopher Stokel
(@ChrisStokel) reported
@SkyHelpTeam You mean the problem that has recurring since the beginning of this year?? I was going to stream the football tomorrow, usually through Now or bfbs. Can I at least get a sky sports day pass to allow me to watch the Newcastle match?
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James Wilson
(@jjw20) reported
Now, we find it impossible to watch any @itvhub shows on @SkyUK Glass without it crashing. We've tried switching it off & on again many times. And the myriad other problems are still there. Don't upgrade!
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Sam 🇾🇪
(@Samuel_MUFC) reported
@DMayLovell @PStandall @SkySports We want owners that care about the club. The Glazers haven’t even been to Old Trafford in years. They’ve taken billions out, they couldn’t give a **** about the club or the fans.
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Lee SWFC Hague
(@75HagueSWFC) reported
Get ready for **** fest over MK Franchise from the wankers at Sky!!! **** @SkySports & **** the @EFL 🦉🦉🦉🦉
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People Person
(@peopleperson__) reported
@KanekiiD2 @SkySports The glazers are the reason the club has debt idiot
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Amanda-Jane
(@TheCandleAngel) reported
@SkyHelpTeam Just checked and stated no known issues. There are approx 12 houses complaining about no sky internet on our village Facebook group.
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Giggsy
(@Triggage) reported
@SkyHelpTeam Four lights are on, green, amber, green, amber in that order. I've spoken to a neighbour and it isn't just my connection, seems like a wider problem in the area (people moaning on Facebook apparently).
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Lorna
(@Lorna34528176) reported
@SkyHelpTeam what is up with the sound issues on sky? Sound absolutely terrible, some channels are almost unwatchable, not what you expect when you pay for a service.
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Tamarakay
(@kaywoods777) reported
@SkyUK such a ****** network fix up
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Leonie
(@LeonieJ1985) reported
@SkyHelpTeam I’m really disappointed that your sales team never pointed this out when the called to promote the tv only last week. When I called the help desk to ask for help they said this was an ongoing issue. Surely this should be advised before reaching out to customers to proactive sell
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Tim
(@Dangerous180) reported
@SkySports They didn't protest when they were winning trophies. Protest against the **** players who are robbing a living.
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Giggsy
(@Triggage) reported
@SkyHelpTeam It tells me that I need an engineer to visit but that my contract has expired so need to renew or pay £65. Strange, as I am paid up (until 12/05/22) and on a rolling contract. Also say's no problems in this area, never had any issues before.