Sky

Sky Outage Report

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 07/05/2025 20:55

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (50%)

    TV (50%)

  2. Internet (33%)

    Internet (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Ealing, Woolwich, Hackney, Midhurst, Manchester, Birmingham, Consett, Camden Town, Yeovil, Newcastle upon Tyne, Grimsby, Leyton, Sheffield and Barnstaple.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEaling E-mail
United KingdomWoolwich Internet
United KingdomEaling Internet
United KingdomHackney Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • evcool1977 EV Cool 1977 (@evcool1977) reported

    @mondrian2023 @AlpineF1Team @SkySports What? Did you see the poor treatment of Doohan by the Argentine fans when he was driving? I’ve never seen such vile comments.

  • 5simdog lee simpson (@5simdog) reported

    @CrouchHillN4 @SkySports @SkySports he is terrible

  • JJRCC1 William Turner (@JJRCC1) reported

    @SkyUK I pay you about a million quid a month including other apps. I'm living in poverty due to this. Why can't I watch **** without having to sign in. Get ******.

  • Cromwell_MM 🇺🇦 Cromwell 💯🏆🏆🏆 🐐🎾🇨🇭👑 #RF103 #bel21ve (@Cromwell_MM) reported

    @SkySports New Zealand What are you doing with #Wimbledon coverage this year taking @ESPNSprts crap feed? One channel American centric. Show Alcaraz rd 2 when losing games/sets leave for Jarry/Fonseca as Carlos is winning a set. Biased?

  • DuddyFiona Fiona duddy (@DuddyFiona) reported

    @SkyHelpTeam I have done this, been onto your colleague and now my sky mini also is not working and no broadband

  • AlexPow61685172 The Real JR 2 (@AlexPow61685172) reported

    @SkyUK @SkyHelpTeam Wifi down in my house since morning. Tried all the resets - still not working Engineer appointment booked ( Open Reach) no one working over the weekend! Earliest it will be fixed is end of the day Monday 😡😤

  • stanfred14 stanfred14 (@stanfred14) reported

    @CrouchHillN4 @SkySports Hard to believe he is giving a talking part. I bet the Munich defender with his leg broken tonight would prefer padel

  • TraceyNaughton7 Tracey Naughton (@TraceyNaughton7) reported

    @SkySports why do you keep Putting rugby league on sky sports then red button it’s garbage always freezes on the missed 20 minutes of tonight game due to this it’s crap

  • dresserman Steve Dresser (@dresserman) reported

    @SkyHelpTeam Hi Sky, I have just checked and we returned a number of pieces of equipment in OCTOBER last year that you charged us for, and we have never had the refund?

  • patrick41116180 Patrick Moore (@patrick41116180) reported

    @lionsofficial @SkySports **** game. No pace in the ball. Backs doing lots of intricate passing, at a slow jog. Huw Jones took the ball at pace and was straight through for a try - that was the only decent move of the match. Farrell’s game plan is too complicated for the players to get in time

  • toprob243 Rob H (@toprob243) reported

    @Arsenalnewschan @SkySports Never deal with these c****

  • Jorekai Juls the Harridan🕯️🇺🇦 🕯️ (@Jorekai) reported

    @SkyHelpTeam - how do I cancel my account... I know I hae to speak to someone but I cannot see a phone number to call anywhere.

  • uk_crafting Fieldcrafting UK (@uk_crafting) reported

    @SkyUK Ok can you answer this without DMs. Am I entitled to compensation for the time spent without the service you're charging me for, the extra data I've had to use hotspoting my phone, and lost working hours to my business due to no connectivity?

  • marc10021980 Marc French (@marc10021980) reported

    @s_alkoodi @SkySports Not in a bad mood though is he He's emotionally upset that he's lost a teammate

  • Watching_events Steve (@Watching_events) reported

    @SkySports @bernie_collins1 I usually get a number 1 myself, but it's never come out like that.

  • callumford42 Callum Ford (@callumford42) reported

    @SkyHelpTeam You have taken £10 via DD after I have left you and returned all devices. Tried to view reason why on my Account but get a Page is Restricted message. Can you please help?

  • RekpeteBillz Rekpetemoney 💰 (@RekpeteBillz) reported

    @SkySports if the car was good bro won’t have died like that, the car was ******* bad, i think whoever sold the car should be prosecuted first

  • RekpeteBillz Rekpetemoney 💰 (@RekpeteBillz) reported

    @SkySports the family should sue Lamborghini for this loss. that tin is jsut expensive and can’t save life wtf!!!

  • faiistired fai⁴⁴ (@faiistired) reported

    skysports learn to shut ******** up

  • AdamFarah147130 Adam Farah (@AdamFarah147130) reported

    @Arsenalnewschan @SkySports **** this

  • tsimiks ً (@tsimiks) reported

    SHUT ******** UP SKYSPORTS

  • PatrickJ1990 Patrick J (@PatrickJ1990) reported

    @SkyHelpTeam The Help section is not helpful. What specific options must I select in order for a person to look at this issue? Hundreds of posts on the sky community forum about this issue. Feels like ISP filtering that you must fix asap!

  • mike1963payne Mike Payne (@mike1963payne) reported

    @Arsenalnewschan @SkySports Surely a joke? We keep buying the crap Chelsea don’t want, for serious money, so they can bring in better!! Maybe why they lift trophies, and we don’t? Just a thought?

  • Barbiejen06176 BigLamar of betting (@Barbiejen06176) reported

    @Arsenalnewschan @SkySports Arsenal never learn from gallas to all this nonsense Chelsea crap

  • uk_crafting Fieldcrafting UK (@uk_crafting) reported

    @SkyUK And there's it is. The standard tick box prompt from companies to send a DM that results in nothing more than more time wasted. I'm more interested in compensation for paying for a service we're consistently not getting and the extra data I'm having to use by hitspiting my phone.

  • Sidaway_ Ad (@Sidaway_) reported

    @TalkingWolves @SkySports That era will never been beaten **** sake

  • mss_debbie Debbie Lolo (@mss_debbie) reported

    @Arsenalnewschan @SkySports Terrible news. Arsenal loves to sign Chelsea rejects. That why Arsenal hasn't won the league title in 20plus years. Arsenal, please change and be more ambitious

  • Winterbear_v6 Sweetbear◡̈ᵀᵗ🧸 (@Winterbear_v6) reported

    @TwinVamos @SkySports Wtf no, I hope he doesn't go there, he's too young

  • Kennethcool93 Kenneth (@Kennethcool93) reported

    @Arsenalnewschan @SkySports Stupid deal Sign striker, Eze and rodrygo We have Nwaneri

  • MarkkusC Markus Clitheroe (@MarkkusC) reported

    @SkySports Yet again the advertised red button feature to watch Rugby League on Sky Sports + is NOT THERE ! I have full subscription. Can never get an answer from you scumbags Service just gets worse as costs go up .