Sky

Sky Outage Report

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 07/06/2025 16:50

July 06: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (50%)

    TV (50%)

  2. Internet (33%)

    Internet (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Paddington, Tower Hamlets, Kingston upon Hull, Islington, Leyton, Bradford, Shannon, Harringay, Manchester, Ashton-under-Lyne, Dublin, Bristol, Ipswich and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby TV
United KingdomBirmingham Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomTower Hamlets Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kayleepelling kaylee (@kayleepelling) reported

    Is @SkyUK down?? Always goes down when we have ****** weather

  • MarcGames854794 Marc Games (@MarcGames854794) reported

    @SkyUK On the app saying there's a outage in the area so can't test

  • MarcGames854794 Marc Games (@MarcGames854794) reported

    @SkyUK I did contact sky they said they told openreach as they now know about the problem not just me my neighbours also having same problems

  • MarcGames854794 Marc Games (@MarcGames854794) reported

    @SkyUK sky please do something sky max hub went down for 8 hours last night then back online for 3 hours and only just now it just went down offline again!

  • phatcatom 8 (@phatcatom) reported

    @tsimiks Yeah I never get why Max’s fans thinks SkySports is pro Lewis.

  • chris060160 Chris McFadden (@chris060160) reported

    @SkyHelpTeam Hi looking for help for my friend re her internet .This has been down since last Sunday ! When trying to contact Sky it just says the issue has been ongoing in the area since Friday . She is now out of pocket as had to buy extra data for her phone. Can anyone help?

  • brittania_hmh brittania.hmh (@brittania_hmh) reported

    @SkySports Match commentaries are awful! 4 ‘commentators’ wittering away to each other? All the time “ROG” never shuts up. Warburton is as bad. Punditry belongs at half time/after Just say what’s happening on the pitch TNT are so much better at this

  • emma_tr4_rhinos emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    No sound for full 80 mins no attempt to fix or let us no @SkySports @virginmedia joke of a service

  • tsimiks ً (@tsimiks) reported

    **** ferrari **** nico hulkenberg and his podium **** skysports

  • noskillz777 NoSkillzz (@noskillz777) reported

    Disgraceful coverage by f1 and skysports. Yes we know you are british and Norris winning a home grandprix for first time. But Nico is getting his first podium in a million years and you make me watch Norris talking to his mum? **** YOU ALL… @SkySportsF1

  • Bechanalia WilyOlCarnt (@Bechanalia) reported

    @SkySportsF1 Asterisk victory, couldn't win it without help. Keep up the British centric bullshit skysports

  • Ratburn_the_Red A Bottle of Ranch Dressing (@Ratburn_the_Red) reported

    I need someone to tell skysports that we dont care about the norris glazing NICO HULKENBERG GOT A DAMN PODIUM

  • Jonny00632123 me (@Jonny00632123) reported

    Why does sky never want Lewis to do well, wanting the Hulk to do better! #skysports #BritishGP

  • OhNoSheDidnt22 Sav🦁 (@OhNoSheDidnt22) reported

    Might have to cancel my Sky stream. What’s the point if the second it rains the TV stops. I wanna be cosy in my house in bad weathers like these and watch TV @skytv @SkyHelpTeam 👎🏾

  • OhNoSheDidnt22 Sav🦁 (@OhNoSheDidnt22) reported

    Might have to cancel my Sky stream. What’s the point if the second it rains the TV stops I wanna be cost in my house in bad weathers like these and watch TV @skytv @SkyHelpTeam 👎🏾

  • MenInBlackNZ Men In Black (@MenInBlackNZ) reported

    @maxvcalloway SkySports is McLaren and British protection service.

  • simonhall1974 Simon Hall ❤️✌🏻📷🏉☕ (@simonhall1974) reported

    awful customer service from @SkyHelpTeam being told I need to wait until Thursday to speak to a manager !!!! cant receive certain channels and abusive call handler...... totally unacceptable

  • a__long__road S.B (@a__long__road) reported

    the problem with the coverage of the Silverstone GP, is they spend as much time looking at actors as they do the racing. #SilverstoneGP #BritishGrandPrix #skysports

  • brettshemw Brett Shemwell (@brettshemw) reported

    @SkyHelpTeam For some reason I can never get any 5G signal on my phone, I’ve never seen it since getting the phone, is there a reason why when others around me can?

  • RetiredChav DF10 🔰🇯🇵 (@RetiredChav) reported

    Get that idiot Clarkson off the TV. Even skysports are promoting his sodding tax dodging farm. #BritishGP #SilverstoneGP

  • Pokerfayes Pokerfayes (@Pokerfayes) reported

    @AKBets @SkySports The product can't be trusted. The authorities have never been able to get a strong handle on it. Drugs and fixing have killed that game and it has gone rotten

  • EllyPlease Elly (@EllyPlease) reported

    @SkyHelpTeam hi the apps are not working on our sky q box we have updated, refreshed, reset nothing works

  • ChrisAv11542658 Chris Avery (@ChrisAv11542658) reported

    @IndieB78 @SkySports @virginmedia Come on. SKY, can you change the channel it's on, 504 still not working

  • Larry_200885 Larry (@Larry_200885) reported

    Anyone having issues with @SkySports on @virginmedia ? Keeps going off but other channels are fine.

  • clembo13 SC (@clembo13) reported

    @markbutcher72 calling a decision plum when it was umpires call is really poor cant ever imagine an Indian commentator saying the same thing. Wonder if he thought Jaiswal was plumb in the first innings?? @SkySports #cricket

  • figjamben Ben's never in a rush. (@figjamben) reported

    @AKBets @SkySports Greyhound racing didn't cost sky anything. It was given to them for free, The sport simply killed itself by putting on **** racing and when good racing was on, No one really watched it

  • Retro_uk Steve (@Retro_uk) reported

    @AndrewHJamesUK @TomGaymor @SkySports It has been happening for years now. It's insane that they can't fix a simple issue like this.

  • 007DuN1 Chris Dunne (@007DuN1) reported

    @utdsnaps If we sign him, im cancelling my TNT, Skysports and MUTV subscriptions. I ain’t watching that **** no ******* way

  • wordsofprav Caicedoisque (@wordsofprav) reported

    @StarSportsIndia coverage of the India England series is pathetic. Poor quality of coverage, poor panel discussions. Please learn something from @SkySports and the quality of coverage they do. No unnecessary melodrama , pure cricket discussions. @StarSportsIndia sucks man.

  • evcool1977 EV Cool 1977 (@evcool1977) reported

    @mondrian2023 @AlpineF1Team @SkySports What? Did you see the poor treatment of Doohan by the Argentine fans when he was driving? I’ve never seen such vile comments.