1. Home
  2. Companies
  3. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: East Cowes, Weymouth, Edinburgh, Glasgow, Luton, Hammersmith, London, Plymouth, Hengoed, Rickmansworth, City of London, Tiverton, Motherwell, Hemel Hempstead, and Hounslow.

CityProblem TypeReport Time
East Cowes TV 6 hours ago
Weymouth Internet 7 hours ago
Edinburgh Wi-fi 9 hours ago
Glasgow Internet 9 hours ago
Luton Internet 9 hours ago
Hammersmith Wi-fi 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GoonerMadras
    Baalaji Ravichandran (@GoonerMadras) reported

    This is why no one takes skysports seriously Any problem, Any Club Insert - "They need a no.9"

  • richmaz69
    Rich Marriott (@richmaz69) reported

    @SkyUK @SkyHelpTeam What an absolute disgrace of a company. Sold the dream of super fast broadband and ‘amazing’ tv streaming. 3 weeks of constant issues. 5 days without internet, 3 hours on the phone this morning only to be told you can’t provide an engineer until the 17 August

  • StevenPatt84209
    Steven Patterson (@StevenPatt84209) reported

    @danawhite @paramountplus @SkySports Hey **** fix paramount still cant watch replays and you ****** us in Australia with disgusting quality ppv qnd fight nights. We pay a fortune for a ppv and the quality is pathetic. You are a cuny for ripping off Australian loyal fans. You dog ****

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports "Newcastle change coach like say na jersey — Jaissle na the 3rd project since Saudi money land, meanwhile some Naija clubs never change kit since NEPA still be NEPA."

  • chloechristmas_
    Chloe (@chloechristmas_) reported

    @NetflixUK @SkyUK We’re paying double on our Netflix. It won’t let me cancel / combine them into one through sky?

  • ShaunBlockley
    Shaun Blockley (@ShaunBlockley) reported

    Want to follow and would rather watch the One day cup then having all this Hundred stuff shoved in my face. @ECB_cricket @SkySports We want to see proper counties rather than this manufactured crap with fake IPL franchises!

  • MickeyDN7
    (tez7n2) (@MickeyDN7) reported

    WTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports

  • andylewis1878
    Sheedy’s V-Sign (@andylewis1878) reported

    @MediaSOI Manufacture a stupid thick ***** laugh and ponce a job with BBC/ITV/Skysports as an “expert analyst “

  • JacobsAkam73
    𝔸𝕜𝕒𝕞𝕡𝕒 𝕁𝕒𝕔𝕠𝕓𝕤 💻🖱️ (@JacobsAkam73) reported

    @theMadridZone @SkySports Was never in doubt. Never believed the departure rumors for a single second.

  • bob87722426
    MagpiesArmy (@bob87722426) reported

    @SkySports What could anyone offer you to **** off with the made up stories?

  • neilTheMagpie
    neilB ⚫️⚪️⚫️⚪️ (@neilTheMagpie) reported

    I'll nail my colours to the mast now if I may. I think #NUFC will surprise a lot of people this season & will ram the ill judged views of these rent-a-gobs on @skysports & other low grade media outlets, right down their throats!

  • LadDegsy
    Degsy Lad (@LadDegsy) reported

    @colingale @ScotlandSky @SkySports Yep. Me too. And that is the problem. But tbf to Sky that is what they pay the money for, the Ugly Sisters on repeat.

  • leemartin8
    Lee.M (@leemartin8) reported

    @fredyagun @SkySports Makes absolutely no sense for Newcastle to sell. SCR position will not be a worry after Bruno sale (arguably already fine), the sale of Hall would just give us extra unneeded breathing space which would hurt us a year or two down the line. Got to spread sales out for the rules.

  • jayofficial84
    JAY (@jayofficial84) reported

    @theMadridZone @SkySports Why now wtf br give us genuine news

  • kirsty1912
    Kirsty (@kirsty1912) reported

    @SkySports rubbish service yet again! Remind me why I pay for this crap?! Mid match and I get kicked off!

  • Williewoose
    ٹیری (@Williewoose) reported

    @Zuffa_Boxing @SkySports What a mess Walsh v Denny Throw a couple of punches both miss duck in the other tucks the head under his arm then a bit of a wrestle Not sure which one offends more but the ref has to do something Issue both warnings ducking in with head excessive holding

  • Chris111200
    Chris (@Chris111200) reported

    @skysports absolutely **** you are cricket on 3 channels same game nd trying to watch rugby on mix nd not working you ******* ***** hope you lose the lot all you care about is football

  • JamieMccon76416
    Jamie Mcconnell (@JamieMccon76416) reported

    @danawhite @paramountplus @SkySports Putting the card on same night as Williamson v Simpson is stupid effects your viewing figures massively.

  • haywhyy09
    AFC_Haywhy09 (@haywhyy09) reported

    I really hope this new rule of giving a corner kick when a goalkeeper delays to kick the ball out won’t get scrapped out when Arsenal starts using it to score from corners. Because it will surely happen. Complaints will come, hatėrs like Carragher, Evra and Neville will sit down on Skysports to analyze how it’s wrong to give Arsenal a corner kick because a goalkeeper delayed to kick the ball out. Anyways, we are observing….

  • brdman1972
    Bimal Desai 💙 (@brdman1972) reported

    @SkyUK why is my tv freezing during adverts. I did a software reset which helped for a few days. Now the problem is back

  • AG10szn
    AG10CookingSzn (@AG10szn) reported

    @SkySports ask Charlie Austin if he feels responsible that VAR was introduced after his famous post match rant saying these officials need all the support. Does he think he’s helped ruined the game? Does he regret it? Would he now get rid of VAR? #SkySportsFC

  • vexred
    Gareth (@vexred) reported

    @SkySports Can we get some professionals on your platform? We don't pay a premium to hear from these people. There is no issue with NUFC players being ignored by England managers...

  • SparklezFC
    Spark FC (@SparklezFC) reported

    @TheScore01 The problem is skysports

  • flashesofsteel
    flashesofsteel (@flashesofsteel) reported

    @danawhite @paramountplus @SkySports Good way to strain a muscle before a fight, stupid !!

  • SilverFoxLlew
    Neil Llew (@SilverFoxLlew) reported

    @SkyHelpTeam Delighted to have been a customer for 26 years and now receiving the most appalling customer service. Your Sky Mobile team are inept, incapable of resolving my issue, and trying to charge me for the privilege. @Ofcom action next.

  • Whizum
    Ben ✝️ (@Whizum) reported

    @SkyHelpTeam can you help me?

  • ryanos7229
    Ryan (@ryanos7229) reported

    @theMadridZone @SkySports This retard again who got it wrong last time too ?

  • graham_105
    GrahamSaunders (@graham_105) reported

    @SkySports is absolutely pathetic.!!! Soccer Saturday on 4 channels yet we have to watch @SuperLeague matches on the “RED BUTTON” if you can even get a signal that is

  • MagPatYankBull
    Luke (@MagPatYankBull) reported

    Why can't SKY sort out SkySports+ Those channels suck ***, always an issue, no sound, buffering, program not available

  • Arbygh
    Arby (@Arbygh) reported

    @Emzz715 @SkySports Shut up with the rest of your glory hunting supporters. The food chain put in place by the red cartel is the reason why those greedy players all went to Manu. Stupid 🤡