1. Home
  2. Companies
  3. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Tadworth, Wandsworth, Waltham Forest, Aldershot, Manchester, Glasgow, Edinburgh, City of London, Hounslow, Hammersmith, Portsmouth, London, Motherwell, Doncaster, and Peterborough.

CityProblem TypeReport Time
Tadworth Phone 16 minutes ago
Wandsworth Internet 19 minutes ago
Waltham Forest Internet 1 hour ago
Aldershot TV 2 hours ago
Manchester TV 3 hours ago
Glasgow Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • wolfman70
    wolfman70 (@wolfman70) reported

    @SkyHelpTeam Why have you not fixed the ongoing lengthy problem of sky sports and the UHD channel with it running fast & slow like they're robots? I don't pay good money for this, no other channel has it, so why does this one??

  • PacittiGina
    Gina Pacitti (@PacittiGina) reported

    @SkySports PLEASE can you find a better commentator for the tennis programme than Jamie Murray .. sorry to say but he is terrible , boring , .. hope we are not going to have to listen to him for more tournaments and especially Roland Garros ..

  • neillybhoy1962
    neillybhoy1962 (@neillybhoy1962) reported

    @SkySports why do you insist with Kris Boyd and his biased opinions Tonight you g he age 3 anti Celtic pundits on and complaining about penalties yet Boyd never mentions how many the rangers got away with or mcinnes complaining for the sake of complaining

  • scottApoint
    S Devine (@scottApoint) reported

    @pieandbov @spfl and @SkySports are a joke. Where are all the other angles of this incident?

  • kevin_carter_uk
    Kevin Carter (@kevin_carter_uk) reported

    @aldwsry10865 So you're a career criminal saying ok to Piracy?? @SkySports here's an idiot for your enforcement team...

  • StephenCorcor19
    Stephen Corcoran (@StephenCorcor19) reported

    @StokeyyG2 @SkySports They are proud to support a club that cheats

  • olacarz
    Governor Saliu (@olacarz) reported

    @SkySportsPL It seems skysports will be in BIG, VERY BIG trouble if @Arsenal wins the league. This assl!cking is not normal. They just cannot hide their hate for Arsenal! These fools didn’t interview an Arsenal player when VAR “Forgot” to draw an offside line! Packup you clowns

  • antineil
    Anti Neil (@antineil) reported

    @j_pfc2 Tell us about the ball boy more. You know it's been debunked right? And what did THB say again other than the rumour started by SkySports? Melt. Pay the Charities you scammed in 2010. Give back the cup you stole by cheating and then sit down and shut up

  • Arron635671
    Arron (@Arron635671) reported

    @ThatJuDaH @StokeyyG2 @SkySports Cheating *****!!!! Worst prem winners in history, gonna get spanked in champions league

  • KevinKathurima
    Kevin J. Kathurima (@KevinKathurima) reported

    @empireofthekop @SkySports Overpaid pundit, who's never won anything in his life, spouting rubbish. The players need to look at themselves, for a start. And the main person to blame is Richard Hughes for not keeping, or replacing, Luis Díaz, then foolishly overspending £45m on Isak.

  • SpursDub
    SpursDub 🇵🇸 (@SpursDub) reported

    @m4n1f35t1t @TheSpursWatch @SkySports stupid stupid ****

  • PublicVoodoo
    Alex (@PublicVoodoo) reported

    @AranNicol1994 Had enough of that stadium so wont be going next season whether we stay up or go down. But atleast if we go down we will likely be on TV for a majority of the games as a big team down there so justifies paying for skysports.

  • paulgilly3
    paul gilly/mosey (@paulgilly3) reported

    @SkyFootball @SkySports I wish the worst possible thing happens to them cheating *****

  • justlakamora
    Lakamora (@justlakamora) reported

    @SkySports He’s a temporary solution for Chelsea

  • BlinkandBreathe
    RVW™® (@BlinkandBreathe) reported

    @Gingeyy He's a Skysports plant. I ain't never seen this guy before. @SkySportsNews trying to gain traction. Flopped. Nobody cares.

  • AnxnGBP
    #BGG (@AnxnGBP) reported

    Is this Skysports or AFTV, why is Ian Wright constantly referring Arsenal as “We”? You never hear such a thing from other pundits, so unprofessional.

  • EasySmallz
    Carrick(fan) (@EasySmallz) reported

    @SkySportsPL @GNev2 is the biggest **** in football history... Sucking up Skysports nuts. Have some shame you peace of ****. You had the opportunity to call out this **** Arsenal has been playing whole season and you agreed with VAR!!! ****!

  • MrThreeStar
    Hatcher (@MrThreeStar) reported

    @SkySports really need to stop having @GNev2 on Arsenal games. He spends the whole time talking about teams that aren’t even playing, with the odd comment on how bad a certain Arsenal player is… Bottom of the barrel commentary

  • UnitedLeeds_1
    Darren 🦚💛💙 (@UnitedLeeds_1) reported

    @SkySports If Spurs need a result midweek and fail to get it quick turnaround for them they are doomed

  • KevinMclea53084
    Kevin Mclean (@KevinMclea53084) reported

    @SkySports Going worse and worse this sky sports now it keeps going off to the menu on me why is it still doing it I’m not paying for this after this season it’s a loss of service

  • stevedaly07
    Root Koppwhinger (@stevedaly07) reported

    @deniese_o @SkySports I honestly never noticed.

  • DBaker68891
    David Baker (@DBaker68891) reported

    2nd time this week I've woken up and @SkyUK broadband is not working. What's going on?

  • Otees13
    Mikel Supreme (@Otees13) reported

    @Ofcom as a paying customer - I do not want Gary Neville on commentary. Ruins the game as he’s unable to be mutual and balanced. @SkySports it’s a disgrace

  • JoeBrobbin
    Joe brobbin (@JoeBrobbin) reported

    @RustyBComedian @SkySports If it hit his hand it would never travel away that fast morons on var 🤦🏻

  • alexmcoyss
    Alex (@alexmcoyss) reported

    @TheSpursWatch @SkySports Yeah we’re so going down

  • WeAreCharlieUS
    WeAreCharlieUSA (@WeAreCharlieUS) reported

    @AngryBilic @SkySports That **** is so stupid, like what possible questions can you ask and expect an actual answer?

  • GaryAllen4470
    Gary Allen (@GaryAllen4470) reported

    @SkyUK why is your broadband/TV/WiFi so crap in the CT9 area?? We have to watch TV through the apps,and that's only when the internet is working. It's getting worse. 🤬🤬🤬🤬🤬

  • D14mond_eyes3
    H (@D14mond_eyes3) reported

    @m4n1f35t1t @TheSpursWatch @SkySports 50 years old losing ur **** cos a 16 year old called ampadu a scruff is crazyyyyy

  • GatorDatNiga
    Puccini (@GatorDatNiga) reported

    @StokeyyG2 @SkySports There was a guy holding an Arsenal shirt printed "champions" on it, someone find him and take that damn shirt from him, we still have 2 more games to go

  • mm1967may25
    michael meechan45% (@mm1967may25) reported

    Robertson on @SkySports saying it might have hit his hand, he doesn't know but it hit his head so it can't be a penalty. He's also telling us he is an expert on the laws of physics. Boyd, wrong 3 times, insisting the world see how stupid he is.