Sky

Sky Outage Report

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 12/09/2025 08:20

December 09: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, Wolverhampton, Corby, London, York, Perth, Coventry, Leeds, Dublin, Wigan, Galashiels, Liverpool, City of Westminster, St Helens and Porthcawl.

Loading map, please wait...
City Problem Type Report Time
IrelandDublin Internet
United KingdomLondon Internet
United KingdomReading TV
United KingdomGlasgow Internet
United KingdomWolverhampton Internet
United KingdomCorby TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • claretnorris Matt Norris (@claretnorris) reported

    @SkySports @Jayoconnor8 @SkyKaveh The billionaires have it sewn up as it stands, from hoarding all the best talent (which is detrimental to the game and the individuals) to putting all the other clubs at such a financial strain they risk bankruptcy to just try and compete. It’s the perfect time to fix it

  • GlobalYawning globalyawning (@GlobalYawning) reported

    Boris to hold an emergency meeting regarding the #ESL #europeansuperleague. Just how much are the @premierleague and @SkySports bunging the government!!?? They're all shitting it.

  • aryan22252 Ole’s Tricky Reds (@aryan22252) reported

    Now @SkySports are going on about how bad the ESL is, making jokes and criticising it. The second it goes ahead. They will negotiate with ESL and Sky will become the home of ESL

  • DiarmuidHanley Diarmuid Hanley (@DiarmuidHanley) reported

    @gonners1913 @SkySports That's why I think Sky Sports are vehemently against the super league, they see the financial damage it could have for them

  • andyb861 andyb86 (@andyb861) reported

    @SkySports Think most have an issue with the ring fence. Premier league is not ring fenced. A team lower down the pyramid can dream and obtain the premier league. Without the football league as a whole these 6 teams wouldn’t exist.

  • gonners1913 Gonner (@gonners1913) reported

    @DiarmuidHanley @SkySports I do not want it set up at all. I want clubs to issue a statement stating that they got it wrong. And they hold discussions with UEFA to get a better solution

  • PennyClapcott Penny Clapcott (@PennyClapcott) reported

    Shrugging to find a contact number or online chat to @SkyUK I need to chat to someone to get a new hub as the engineer has just been out and has found the fault lies with the hub and not the connection. Any help?

  • AbsoluteChelsea Absolute Chelsea (@AbsoluteChelsea) reported

    A senior figure at a 'big six' club: "Don't expect us to back down and walk away from our [ESL] plans. Remember, we're not the aggressors here, we're simply trying to begin a new competition." [via @SkySports]

  • jordanH141194 Jordan Hanson (@jordanH141194) reported

    @Don19031 @SkySports Again in terms of Europe then your right we haven’t won as many European trophies as the big teams but that down to my original point that, these big clubs are owned by spoilt billionaires throwing cash at this to win. That’s why when we do well in Europe it means something!

  • Idontcare34567 Brad Pitts (I'm not Brad Pitt) (@Idontcare34567) reported

    @PunditAngry @SkySports How ******** do you get that from what I said? You asked a question I answered it. That's the reason. Didn't say I agreed with anything. Need to calm yourself down. Go have a bath or something.

  • Khornek500 Magnus (@Khornek500) reported

    @SkyHelpTeam Yes and it’s on sky Q it’s not just family guy I’ve found this on but problem seems to be more on ITV than anything else

  • LightySpurs Dave (@LightySpurs) reported

    We have a stadium that holds regular season @NFL games and @SkySports (Hypocrites) show the games. This was always on the cards in a globalised world. Hate everything about the idea and it should NEVER happen.... but are we surprised? #NoToSuperLeague #europeansuperleague

  • Matt9300 Matt* (@Matt9300) reported

    @Ste_1511 Exactly, their issue is they won’t get a slice of the pie. Same with @SkySports, one of their points this morning was they haven’t been contacted about broadcasting rights. Like they have some god given right to it all

  • Ace_H84 Ace Hid (@Ace_H84) reported

    @SkySports @JKCorden @latelateshow I dont know who this lad is, but how stupid are you to realise this now.. and why are you blaming it on club owners alone.. if those rigged organisations didn't care about the money, we wouldn't be in this situation..

  • andyrharland Andy Harland (@andyrharland) reported

    @SkySports If this was to come to Fruition what would #SkySports payment for broadcasting rights be, guessing about a 1/4 of what it currently is, The 6 UK clubs involved are atm supporting every other club in the UK right down to grass roots football, this isn’t arrogance it’s fact

  • Juliagoolia1982 Jules (@Juliagoolia1982) reported

    @SkyHelpTeam Lads, you've been told back in February about it. These bandits that keep coming out HAVE NEVER TRIED TO FIX THE FAULT. Pretty sure that's a breach of OFCOM regulations. It's at the point now where sky need to tell @OpenreachHelp to pull the finger out.

  • gonners1913 Gonner (@gonners1913) reported

    @DiarmuidHanley @SkySports Honestly they do not care. A lot of time with legal advice you get the advice which suit you. Clubs will buy players for the super league only. The money is Pl will go down and their interest in it as well

  • chumbamac John Mac (@chumbamac) reported

    @SkySports You are not the solution but part of the problem. Hypocrisy to the highest level from you shower of bastards

  • Craig_hall_93 Craig Hall (@Craig_hall_93) reported

    Anyone else having problems with sky broadband / WiFi ? Nothing seems to be loading on phones & PlayStation isn’t connecting to internet @SkyHelpTeam

  • n0dzzy RIchard Brown (@n0dzzy) reported

    @SkySportsNews @SkySports @btsportfootball you are all as bad as each other

  • robbo_131181 RMufc (@robbo_131181) reported

    @1PeoplesPolls @GNev2 @SkySports Why is it just the two biggest clubs in England? Surely it’s all 6 clubs equally not just two that are the worst offenders. Tbh nothing surprises any United fan with the glazers in charge, we’ve seen all the greed first hand since they arrived.

  • roy_powers Roy Powers (@roy_powers) reported

    2. I said it yesterday and I will say it again today, all the media are all "This is horrible etc etc" But one of the TV providers, let's be honest either @SkySports or @btsportfootball will have already, privately backed this project and will have £ signs in their eyes.

  • LizTuk Liz Thompson (@LizTuk) reported

    @SkyHelpTeam This is happening regularly now, is it a general Sky broadband problem? Would I be better switching to another provider?

  • DiarmuidHanley Diarmuid Hanley (@DiarmuidHanley) reported

    @gonners1913 @SkySports The no relegation issue with the super league is a massive issue and I think that's where the main problem lies. Another issue with the PL is how marketable is it without the big 6 teams? Where does it go if they expel these 6?

  • mickkey7walker michael walker (@mickkey7walker) reported

    @paddypower Let's not forget that @SkySports doesn't give a **** about the fans either. They pretending to because if Superleague goes ahead, Amazon will absolutely piss on them for the TV rights.

  • Crazy_DavidP David Preston (@Crazy_DavidP) reported

    @SkySports They scum and they can **** off and you should stop giving them media attention.

  • BlueSoldiersFC BlueSoldiersFC 🇧🇷 (@BlueSoldiersFC) reported

    A senior figure at a 'big six' club: "Don't expect us to back down and walk away from our [ESL] plans. Remember, we're not the aggressors here, we're simply trying to begin a new competition." [via @SkySports ]

  • Only_Nez Nez (@Only_Nez) reported

    @btsport How much is your subscription again? How much did you pay for the TV rights for the CL to take it off terrestrial TV?? £1.2bn!! You and @SkyUK are part of the problem, stop acting like you're on the side of fans you money grabbing bastards

  • PigottDarren Darren Pigott (@PigottDarren) reported

    @SkySports So im completely against this and i support one of the teams signed up. BUT anothing worrying this is that UEFA new CL format that kicks off in 23/24 season is basically the same

  • coll69696969 Looking Good 👀 (@coll69696969) reported

    @SkySports I've got no problem with Ryan Mason, but why not Ledley King of the Lane?