Sky Outage Report
Why is my Sky service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 27: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Poole, Hackney, Blackwood, Ilford, London, Washington, Holmfirth, Cardiff, Slough, Bristol, Edinburgh, Birmingham, City of London, Basildon and Cupar.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Sheffield |
||
| London |
Internet | |
| High Wycombe |
TV | |
| Dumbarton |
TV | |
| Manchester |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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WannaBeAdoRED
(@WannaBeAdored0) reported
@YnwaJustice497 @LautAaoSirAlex @SkySports He barely says a word of criticism, especially for his mates VVD & Salah both of which have been poor this season. He’s happy calling out other sides players directly but absolutely nothing on individual Liverpool players - you need to take your tinted glasses off
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Tom
(@tw__1993) reported
@jsaywardjones @SkyHelpTeam Yeah shocking service mines down too
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****
(@azmiesque) reported
@SkySports condescending garbage
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Christian Morales
(@chriszuhh_) reported
@Football__Tweet @SkySports Before the season started: United would be in a relegation fight Liverpool defending champs and spent stupid money over the summer
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Luke Izard
(@LukeIzard1) reported
Hi @SkyHelpTeam Will I get in trouble if I buy a firestick so I can watch the sports I pay you for. Your abysmal products and services have left me reading a book and I feel like an underprivileged Victorian orphan when I actually just want to watch the darts.
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Rune Toftlund
(@Rutof) reported
@GNev2 when will you call out your employer @SkySports for their **** hitpieces on @manutd time and time again? Look at the JFloyd Hasselbaink one - offers no insight just nothingness. Or are you so fearful of being looked as biased that you just let them clown around? #MUFC
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AmorimOut
(@dim_yanchev) reported
@SkySports Still not as bad to have to watch Amorim's United every week
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Dilip Valiyaveettil
(@carrington111) reported
@_NickNewell_ Hasselbaink, another victim of Ferguson era using a skysports platform to put garbage on united, shame on u ppl
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Claire Prior
(@ClairePrior88) reported
@SkyUK complaint no 4597803057 hey Sky can you tell me why I wanted to be contacted by phone but get an AI email??? LoL I just need to accept i pay twice a new customer out of contract - **** off
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Paul Varcoe
(@Varcs) reported
@SkyHelpTeam But we don't understand. You actually replied to us here. So you shut down the one format we got answers. This is dire customer service Sky!
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scott J ballantyne
(@scobalman1) reported
@SkyHelpTeam Why is sky internet down this morning? Cameras are down, Alexa is down, all because of sky, again!! Sick of it!!
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Michael
(@MichaelLeHarvey) reported
@SkyHelpTeam hey, I need to send back my router but the original return packaging never arrived, how do I get new return packaging send out?
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Muriel the Actor
(@IgnatiusPerkins) reported
@SkyHelpTeam More cutting off ties with the customer. Sky customer service is the worst of the worst. Dreadful
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Oliver Dobbs
(@OliverDobbs98) reported
@SkyHelpTeam why does my Sky Stream box bring on Sky Sports News when I simply ask for Sky News? This problem has only started today
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John Boy
(@johnboybeattie) reported
@Celticnewsnow @born_celtic No wonder. @SkySports have got a ‘pundit’ slagging off one of their own products, which is loved by probably tens of thousands of us subscribers, and those of us who are still stupid enough to be paying for it will be looking envious at the Fire Stick Brigade. Massive own goal
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Si
(@SiiPuck) reported
Jamie O’Hara is a ******* idiot. Absolutely steals a living. Am done with this shite. @skysports @SkySportsNews
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Goldstone Ghost
(@ScraseFace) reported
@SkyUK so you expect me to wait 6 days for an engineer to come out and fix my broadband? What kind of service is that?
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Ben Richards
(@BJsComps) reported
Letting an employee degrade the service you provide. Shocking. O'Hara thinks he's above you. @SkySports @SkySportsNews
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Lord Arsene
(@Oscar_Tees) reported
@Lea_EFC @Carra23 is a biased vile little hypocrite - nothing more @SkySports got it wrong like Liverpool this summer, we don’t want demented childish banter and crap. Get rid of him.
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99% Gooners🍥
(@99Gooners) reported
@OliviaBuzaglo Nah. The issue is how SkySports, as per usual, weaponised this insight to unsettled players and club. Game time will come in a busy period, in 2-3 months this won’t be an issue but Sky Sports just use this for click bait and engagement
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David
(@DaveRiddell59) reported
@SkyHelpTeam This was the one place where you could get good customer service from Sky so of course they shut it down, and with no explanation. Now we get bots which are unable to answer any questions.
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Lord Arsene
(@Oscar_Tees) reported
@FPLfrasier Is anything a serious issue for Carragher? He’s trashed punditry No longer watch @SkySports
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Graham Jarvie
(@gjlauder) reported
@SkySportsDarts @SkySports Is that the worst leg of darts ever played by professionals?
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suna
(@m1natozakee) reported
@SkySports Wtaf? What on earth happened to asking consumers what they want instead of shoving random **** nobody asked for??
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Rob Lawrence
(@RobML74) reported
Avoid avoid avoid @SkyUK and their mobile service (or lack of). You would think they’d like to get new customers but I have never had a worse onboarding experience in my life ! Wish I’d stayed with @VodafoneUK now 😭😭😭 #regret
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Michael
(@MichaelLeHarvey) reported
@SkyHelpTeam hey, the packaging to send back my router never arrived, how can I order new packaging to send it back?
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Mike Smith
(@Crossways23) reported
@UnitedAnalyst7 No issue with Jimmy, these shows are scripted and he has to read the cue cards etc. SkySports is a real contradiction. Excellent coverage. Awful fillers. But once you have 100+ hours per week to fill ..
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picsbychelsea
(@picsbychelsea) reported
@SkySports Terrible
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MC Ihajji
(@mcihajji) reported
@Football__Tweet @SkySports Burnley is in trouble
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Flexzo Michy
(@Flexzomicy) reported
While when you play full back up and down, it's huge distance. It's big distance. You have to cover more pitch. And I guess that probably there you also get injured easier." ~ @SkySports