Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hammersmith, London, Glasgow, Feltham, Birmingham, Reading, Doncaster, Harringay, Deal, Ayr, Southend-on-Sea, Eastbourne, Barnsley, Rotherham, and Derby.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
London	Internet	2 hours ago
Glasgow	Internet	2 hours ago
London	Wi-fi	5 hours ago
Feltham	Internet	6 hours ago
Birmingham	Internet	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ムザファ (Muzaffar) (@MuzaffarMusa) reported 8 minutes ago

  @Goatciello well compared to Doriane Pin we can guess who's the better driver. Also she's doing well at SkySports F1 so even if her racing career doesn't work out she still got somewhere to go with all her experience as a driver.

• 
  AndreWick🏎️🏍️🏁 (@letsgogp) reported 10 minutes ago

  @SkySports the guest on the grid are not obligated to speak to @MBrundleF1 , also you need to get someone with a more likeable personality to do that job, he's rude and entitled. Read the room! #F1 #MonacoGP

• 
  jjams67 (@jlund76) reported 13 minutes ago

  @SkySports Same as when Lewis had problems last season I have sympathy and belief that he's right about these issues.

• 
  Rubes (@Rubes6736) reported 16 minutes ago

  @danielsjourney1 @SkyHelpTeam Buy a Mesh WiFi system. It'll permanently fix your upstairs signal without adding to your monthly bill. Sky lock whole-home coverage hardware behind an extra monthly paywall, so you’ll buy the add-on.

• 
  HowToGetMoneyAndTruth (@HowToMoneyTruth) reported 16 minutes ago

  @DeadlineDayLive @SkySports bruh activating him now feels like a desperate move y’all really think he’s the solution? this ain’t it fam it seems there’s nothing new under the sun—same script just different actors let’s keep rewriting the same old lines

• 
  matt (@homerj72) reported 16 minutes ago

  @SkyUK why is my bill going up 40% but if I am moving the the same house I would get 40% cheaper. 21 year VIP customer charged more than new customer???? 🤔

• 
  amanda (@Song_covers01) reported 21 minutes ago

  @SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP

• 
  Mazza (@mazzaVmix) reported 22 minutes ago

  @SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.

• 
  Steve Smith (@SteveSmith40242) reported 23 minutes ago

  @SkyUK I’m disabled and think I made a big mistake going over to my broadband recently. Terrible connection,especially on my iPhone. Everything the engineer installed is completely out of my reach. I’ve sent several to you but had no reply. Maybe I should leave 😡

• 
  Bev (@bevjones55) reported 24 minutes ago

  @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

• 
  You Hate My Voice (@myannoyingvoice) reported 25 minutes ago

  @SkySports Damn she's hot

• 
  pri⁸¹ (@osc4rpi4stri) reported 26 minutes ago

  zak gng on tv saying "oscar was speeding" "oscar didnt say anything about the broken up tarmac" like does he even keep up with the race or ???? cuz skysports literally showed oscar complaining on radio about the tarmac and oscar's team had told him he wasnt speeding :/

• 
  Alex Kabari (@alexblac_ink) reported 28 minutes ago

  @Blue_Footy @SkySports They shouldn't go for Mike Maignan, please. He's a terrible shot stopper.

• 
  Kirsty Marks (@KirstyCodes) reported 30 minutes ago

  @SkyUK how to lose a customer in less than a week 1. Miss sell a package because they can’t get that broadband 2. Cancel the broadband on the day of new install 3. Charge them more money for a less speed broadband I’m off to a competitor 🤡

• 
  mike murphy (@lebateauivre17) reported 31 minutes ago

  @SkySports On Gaza people haven't got water or food Oh never mind It's fun watching cars go round in circles&wondering if Kims arse is real

• 
  Ben hicks (@Afrobear83) reported 32 minutes ago

  @SkySportsNews The world hasn’t been like this for the last 19 days….there’s been world cups all over the world…this person here is a stupid ****!!! Well done @skysports🫡

• 
  Andrew wright (@Andreww85373323) reported 33 minutes ago

  @SpursInsight_ @SkySports Don't be held to ransom **** the hecke deal off keep vuskovic

• 
  andrew (@reeves1960) reported 33 minutes ago

  @EtihadReport @SkySports What progress? Had 2 bids turned down, hardly progress.

• 
  vikas tripurneni💙 (@drvikaz) reported 33 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  Ian (@Ian820132913282) reported 36 minutes ago

  @SkySports Mr know it all done **** all typical sky sports ****** punditry

• 
  Rich Sinclair (@RichRSin) reported 39 minutes ago

  @SkyHelpTeam I have to restart my SkyQ box every time I turn my tv on. I cannot use my minibox without restarting the main box. Was sent a new box. Didn’t solve issue. When will it be fixed?

• 
  Rusty 🇮🇪 (@Rusty462286) reported 42 minutes ago

  @_SonOfTheDesert @SkySports You've got small penis issues

• 
  United Synergy 🔰 (@Utd_Ste) reported 47 minutes ago

  @Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff

• 
  bdosi (@bdosi72) reported 51 minutes ago

  @philltee @FOXFOOTY Victorians, who are responsible for 95% of all AFL media, don’t even know they’re doing it - and don’t much care! It’s precisely the same as listening to the SkySports F1 broadcast prattling on & on about their poms! Just unlistenable crap!

• 
  James Lowe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_mufc19) reported 52 minutes ago

  @SkySports He’s a idiot Get rid off him

• 
  manishR (@amrish1304) reported 52 minutes ago

  @SkyUK @SkyHelpTeam @Ofcom Dear Sky please update or recall your sky max hub routers as they are really not great.compared to other wifi 6 routers on the market from other providers this is by far the worst.and for the price you charge you are not cheap either

• 
  Kakarot (@K4MRXN20) reported 55 minutes ago

  @bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?

• 
  SAINTS442 (@saints442) reported 1 hour ago

  @SkyHelpTeam had a call from someone from sky trying to hard sell me sky movies and was quite belligerent and then hung up. Want to make sure not a scam. Tried ringing but spent 30mins trying to find a help desk number

• 
  Mathew Banks (@banks_math60699) reported 1 hour ago

  @SkySportsDarts @SkySports Bad drunken English, but you get the point.

• 
  Jesse Quantum (@jessequantum) reported 1 hour ago

  why are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports