Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (12%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Luton, London, Harrow, Newham, Manchester, Birmingham, Hounslow, Halifax, Ashford, Croydon, Barnsley, Islington, Belfast, Southwark, and Hammersmith.

City	Problem Type	Report Time
Luton	Wi-fi	1 hour ago
London	Total Blackout	3 hours ago
London	Internet	5 hours ago
Harrow	Internet	5 hours ago
Newham	Internet	5 hours ago
Manchester	Internet	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TC (He/They/It) (@TobyCrowTC) reported 1 minute ago

  @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?

• 
  Tim Carr (@TimothyDRCarr) reported 3 minutes ago

  @skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.

• 
  Dan (@UKDan86) reported 7 minutes ago

  @danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.

• 
  YamYam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaiMarley77) reported 9 minutes ago

  @scott21282137 @talkSPORT @SkyUK You forgot van Basten or gullitt Lool the best in Europe I'd lie down and sleep this one off 😴

• 
  pyroshadowboarn💜☠️🐗 (@pyroshadowborn) reported 9 minutes ago

  @PitchConvos @SkySports Never been a downgrade nor will it ever be West Ham ain't on United's level

• 
  MeriamTimur (@MeriamTimur) reported 13 minutes ago

  @City_Chief Kevin De Bruyne’s £55 million transfer to Manchester City in 2015 is worth roughly £88 million to £94 million today when adjusted for cumulative UK inflation. Source : SkySports Well well well, somethings never changed. City and market inflation.

• 
  Joshgafc (@joshb0507) reported 15 minutes ago

  @leythdave @SkySports @SkySportsRL The coverage is atrocious they've treated RL like **** for years. Red button is so poor

• 
  Justine Green (@dollybb37) reported 17 minutes ago

  @danielsjourney1 @SkyHelpTeam Don’t believe them, we are in exactly the same position even with the boosters. Had 12 months of constant drop in service TV, constantly buffering when watching mini box. 5 different engineers been out. We’re going back to BT at the end of the month never had any issues with them

• 
  Winston **** (@WinstonWeed) reported 18 minutes ago

  @ykyoung278 @SkySports Stupid

• 
  Jimmy Moore (@JimmyMoore12) reported 20 minutes ago

  @SkySports Already laying the groundwork for an excuse for a bad performance. Please win by 5 goals today because we all need a break from the English media negativity for a day.

• 
  SHOWISE (@SHOWISE1) reported 21 minutes ago

  @Blue_Footy @SkySports We still need to flush out 8 players,garnacho or whatever can’t be in my team Delap bad disester or whatever his name is. All out gittens

• 
  Steve Smith (@SteveSmith40242) reported 23 minutes ago

  @SkyUK I’m disabled and think I made a big mistake going over to my broadband recently. Terrible connection,especially on my iPhone. Everything the engineer installed is completely out of my reach. I’ve sent several to you but had no reply. Maybe I should leave 😡

• 
  Okello Joseph (@OkelloWendy) reported 23 minutes ago

  @SkySports We know the agenda but they will never win

• 
  DraxLee (@TrenchMadeDrax0) reported 27 minutes ago

  @SkySports Drop the damn cash and get him

• 
  Giles Thatcher (@G1ZA) reported 28 minutes ago

  @OrlandoCitySC are used to these conditions and the reporting is terrible! Game will be on, just delayed. @SkySports reporting is oblivious!!!

• 
  Mr Simon (@kassimon90) reported 29 minutes ago

  @SkySports They are trying to build a narrative so that they can use it as way to attack Utd for every bad result, there are no easy fixtures in the EPL, esp promoted sides

• 
  🚬 (@PapistPiastri) reported 32 minutes ago

  Why is the skysports stream losing color wtf

• 
  Alison B (@AlisonBow) reported 33 minutes ago

  @SkySports can you please get the bloke doing some of the some interviews for F1 to stop waving his hand in front of the driver he is interviewing, rude and irrational to watch. #F1Barcelona

• 
  ムザファ (Muzaffar) (@MuzaffarMusa) reported 34 minutes ago

  @Goatciello well compared to Doriane Pin we can guess who's the better driver. Also she's doing well at SkySports F1 so even if her racing career doesn't work out she still got somewhere to go with all her experience as a driver.

• 
  #BluecoOut (@BIueCoOut) reported 36 minutes ago

  We're not even on the official skysports graphic too? Good lord, seems like no one gives a **** about that pathetic soulless private equity 'football club'

• 
  Mark (@poshboy7) reported 41 minutes ago

  Oh would you look at that. UFC last night. Main event on @tntsports didn’t even start before the recording shut off. @SkyUK this is pathetic now. @Ofcom can you help with these

• 
  Mike Gore (@TheLobbyGobbler) reported 41 minutes ago

  @leythdave @SkySports @SkySportsRL I had that issue so reloaded the red button to get it on, the picture kept going blurry too during the game.

• 
  VeloBet Boss (@Velobet_Boss) reported 42 minutes ago

  @SkySports Liverpool buying a winger from Osasuna while Wirtz is still searching for his feet. bad business, that.

• 
  Gerry Jones (@gerryjones78) reported 43 minutes ago

  So @SkySports red button option not working for superleague yet again 🤬🤬

• 
  Cornish Bumpkin (@bootsy118) reported 49 minutes ago

  Games are flowing better because refs are allowing contact and Directors aren't showing slow mo after slow mo of possible fouls to create controversy. Skysports and BT sports need to learn from this.

• 
  Ken_ (@cknze1) reported 51 minutes ago

  @UnitedStandMUFC @SkySports Lewis Hall is the one with the tools to break down a low block through creative passing. We don’t need to compromise in this area at all.

• 
  Darren omalley (@darrenO83) reported 56 minutes ago

  @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

• 
  CB Photography (@PhotoCBradley) reported 59 minutes ago

  @SkyUK no broadband for a week an absolute joke!! The worst customer service ever

• 
  Mathew Banks (@banks_math60699) reported 1 hour ago

  @SkySportsDarts @SkySports Bad drunken English, but you get the point.

• 
  toni (@tonifcbarca) reported 1 hour ago

  @realrxAFC i used to chat w that guy now hes sitting on skysports panels 😭 like wtf