Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 18: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (19%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Poplar, London, Blackburn, Dublin, Croydon, Westhill, Oldbury, Derby, Holmfirth, Taunton, Thetford, Prenton, Stoke-on-Trent, Norwich, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 2 minutes ago |
|
|
Internet | 20 minutes ago |
|
|
Internet | 25 minutes ago |
|
|
Wi-fi | 49 minutes ago |
|
|
Total Blackout | 1 hour ago |
|
|
Internet | 1 hour ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
John (@j199024) reported@AFC_Gooner_Mark @AllenWeso6 @SkySports I do understand mate because I've been there and it made me realise there is more to life especially when I look back and think I wished I could go back and not have worked that Sunday because I never got to create other memories. I wish your lad all the best with his GCSE's mate but there is always another day for GCSE's but there is only one day to create that memory you'll never forget and neither will your Lad.
-
John Young (@johnbuzzroll) reported@RobGemmell1 @SkySports What idiot at @SkySports thought that was a good idea? I’m absolutely sick of this pathetic Americanisation of football!
-
Rory Maw (@RoryMaw) reportedWho is this awful @SkySports presenter? Ponderous doesn’t even begin to describe his voice.
-
Adam Howard (@Adza70) reportedWhy do @SkySports have biased @GNev2 as a commentator. Awful
-
Gaf (@GafGaffey) reported@SkySports They really are a horrible bunch
-
Stuart john hayward (@Stuartjohnhayw1) reported@JacquiOatley @suesmith8 @SkySports No I prefer yourself. Sue Smith is like Magnus Pike on Speed..hands everywhere. Awful. The rest are just squeaky noise.
-
DejaQ (@DejaQ72) reported@tedio74 @SkySports The fact that he attends Davos,is Labour & pushes narratives that the middle aged white men who made him wealthy are responsible for Britain's problems should tell anybody intelligent enough to work out what's currently going on in the world all they need to know about him
-
hell on earth (@robhaynes16) reported@BoroHarris @SkySports Lmao not bitter then. Your boys ****** up. They should have been 4 up in first half 1st leg but in typical borough fashion they bottled it again. Bit of a bad habit you got there
-
Ducky 🇬🇧 🇺🇦 (@veryfathomer) reported@SkyUK Disappointed, I had a 24 month contract at £24 a month fixed for two years (agreed in writing) then after 12 months you bumped the cost up to £27, so I complained via email and your response? You said sorry if I feel let down, but no offer to fix the problem. Appalling.
-
EMSsays (@EMSSays) reported@esquire86uk @AFC_Gooner_Mark @SkySports WTF?? Do you often think about teenagers watching porn?? Gross statement to make, gross statement to think about, gross statement to tweet. Pls refrain from commenting again. This is literally just a dad doing his best for his son who is about to sit important exams. Grow up.
-
Gerald (@GeraldMcGrain) reported@Jimkingofkings This RAT started all this **** @SkySports giving him airtime, he should be nowhere near Celtic Pk on Saturday or ever again HH
-
Jon Little (@JONBOYLITTLE) reportedPlayer interview mid game 🤯🤯🤯🤯 @SkySports **** off with it now
-
Derek Moore 💙 (@DegsyMoore) reportedAny chance of a refund @SkySports ? I paid to watch football, not a **** show 💩 #LFC #liverpool
-
AP (@AP_1901) reported@ryan_rodwell @SkySports You are kidding? He does absolutely all of it. He checks the player, he steps across and looks down, then steps on him.
-
simo cappie 🏴🇲🇦 (@utd_cappie) reported@TheSpecialRed1 @ZaidBalll @SkySports Okey special retard 👍🏻
-
Bealer (@bealeiam) reported@AFC_Gooner_Mark @SkySports Had the same issue.
-
Matt Thompson (@Matt_Thomo19) reported@Scott_Pert @SkySports I’ll never understand why people watch this ****
-
Ollie🇾🇪 (@ollieuk10) reported@AFC_Gooner_Mark @SkySports What a truly awful father
-
Sporrendo, Il Fratello Funk Soul (@sporrendo) reportedWhat ******** is happening, @SkySports? NOBODY WANTS THIS!!!
-
Emma Stevens (@dilemma1979) reported@DCMS something has to be done about the poor service @SkySportsPL @SkyFootball provides. Ruining the quality of viewing. Replays when the game is in play & now an interview in the middle of the game #skysports need a petition or something, we pay fortunes for this
-
TomNewlands (@TomPaisley90) reported@iRuntheshow1 @SkySports Let's only allow media sorts who support Ra Bheast. Ya daft ****.
-
Jean Kerr. (@Jean_Kerr84) reported@HarbourLord @ScotlandSky @SkySports should sack Boyd for stirring up trouble against referees who are sent to the monitor to clearly see 👀 the foul!
-
SONU SDIN (@sonew3199) reported@SkyUK @SkyHelpTeam I recently came to holiday and I want to freeze my account or cancel my account, because my housemates they don’t want sky Wi-Fi Broadband connection,
-
🤙🏻 (@Seismograph_) reported@AmandasFistBump @SkySports @EFL The govt pushed thru the Saudi takeover of your club. Sit down and shut ******** up.
-
arsenal_sharky 🇬🇧✝️ (@arsenal_sharky) reported@AFC_Gooner_Mark @SkySports Or maybe you're just being a ******* spastic finding something to whinge about 'About getting home and sleep' unless you live across the country your son will be fine going to bed at 11 you right munchkin, he's 16. But he should be revising anyways or he's going to **** it
-
MrDeeJay (@spinningthedisc) reportedI think it’s time to ditch @SkySports Editorial is so anti Celtic non balanced pundits the other night. As soon as the Fir Park game finished - shut it down and went anti Celtic- Boyd should be released of his contract!
-
Saint Merce (@Charlie_Mercer_) reported@BoroHarris @SkySports Ha ha sorry Harris a lot of people support Saints. Boro is just a grim cesspit of a club. Never seen such bad losers from a club as Boro. Beaten by the better team, get over it !
-
Sean (@SeanO1888) reported@ScottishFA Kris Boyd is the cheerleader for division. He should be banned from TV screens indefinitely. His devious behaviour is now a safety issue for SFA employees. Shocking again from @SkySports
-
John Hur (@johnbhur) reported@SkyHelpTeam It gets better. Useless w*nkers. So basically they don’t offer support at all. Ridiculous
-
Issy (@alvarodhunzyn01) reported@AFC_Gooner_Mark @SkySports TF is your problem? Someone is clearly showing concern and you are annoyed about it?