Sky Outage Report
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Lutterworth, Ilford, London, Birmingham, Middlesbrough, Hinckley, Newham, Hounslow, Blackburn, Southwark, Gloucester, Leeds, Aberdeen, Stockport and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Lutterworth |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Middlesbrough |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Harris
(@karlpharris1985) reported
@OpenreachHelp @OpenreachHelp @SkyHelpTeam all i get is next update 15th,20th now 23rd and that’s all other than openreach are having technical issues booking engineers so openreach when will this issue be fixed and is there now a backlog
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Levanja
(@Levanja) reported
This is no surprise to me. Its the way the World has been going, @SkySports is as much to blame as anyone else, as well as the corrupt external ownership we have allowed to creep into our game, the old board valued its fans and our history, they would never have allowed this
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Andy Heap
(@ah2gcc) reported
@SkyHelpTeam absolutely shocking service then you just want new customers u dont give a toss about long standing customers, live chat should be available for everyone!
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gary taylor
(@gazfromhodthorp) reported
@SkyHelpTeam Yes every time it comes up with no issues. Cannot get online via WiFi the sky q mini cannot connect. Is you hardware not up to the job
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pogba reid
(@sheza91) reported
I got into football as a kid watching the UCL on ITV for free. Sky took that away and BT have continued this. They have done as much damage as the ESL would have done in terms of access for young supporters. They are hypocrites #europesuperleague #ESLOUT #SkySports
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gary taylor
(@gazfromhodthorp) reported
@SkyHelpTeam It's the wifi that keeps disconnecting. Had mini replaced last week still same issues. When it goes the mini is unwatchable and no Internet on anything via WiFi.
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bradley stirton
(@BradleyStirton) reported
@SkyHelpTeam your red button is not working, what's happening to fix it?
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OAFC Memories
(@oafcmemories) reported
@rphamer1984 I agree totally but tv deals are already in place for the #PremierLeague #skysports & #bt. Dock them points, cancel the final next week & show them they are not in charge. Things have to change & the power is there to do this but they have to grow the bollocks to do it.
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tshan
(@trevshan14) reported
@SkyNews Have Messi or Ronaldo broken their silence yet? @SkySports @bbcfoot
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Ian Stockbridge
(@IanStockbridge) reported
@SkyHelpTeam Been down over 2 hours
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Richard Gear
(@prysds) reported
@GNev2 @SkySportsNews After this is done with can we then focus the attention on @SkySports for also being greedy, money grabbing ***** who also don’t give a **** about the fans?
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Em 🏴
(@matelotjack) reported
@BradleyStirton @SkyHelpTeam I’m on @virginmedia and red button is not working.
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Paddy the Greek
(@mattylad_92) reported
Against the idea and I’m glad they’re all pulling out because of fan power but the hypocrisy from @UEFA and @SkySports the last couple of days has been unbelievable. I’ve never heard so much shite in all my life! Why not now thank the fans and give something back! Shithouses
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bradley stirton
(@BradleyStirton) reported
@SkyHelpTeam It says that the service isn't working, alot have complained over the last half an hour.
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gary taylor
(@gazfromhodthorp) reported
@SkyHelpTeam wifi issues again. This is unacceptable now, every day same problems
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Karl Harris
(@karlpharris1985) reported
@PippaJCl @OpenreachHelp @SkyHelpTeam Mines been a week now I’m told openreach have technical issues sending engineers on jobs so I assume the wait could be ages
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Nathan Hadley
(@hadleyfire007) reported
@SkySports don’t forget the fact or neglect the issue of what these clubs tried to do . They still should be punished for trying to money grab every opputunity . Let’s not celebrate this !
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Mario/Zig
(@Zario_Mario) reported
@SkyHelpTeam The suggestions on height to fix it
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James
(@oranqvtan) reported
@PearsonsPicks @GNev2 I pay £20 for SkySports and share a BT login with a mate. I’ve seen some people saying they pay £100+?
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Charlie Rome 💛🇪🇺💙🇬🇧❤
(@charliejrome) reported
@fully69 @SkySports @virginmedia Same problem
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Jonesy
(@JonesyLFC_) reported
so @SkySports @btsportfootball you gonna lower the prices we pay for the football now or just gonna be hypocritical as ****
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King of The North CFC
(@thattallguymis1) reported
@TahirHajat not being one of the main commentators or panellist is poor from both @bbl and @SkySports
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Red68Fish
(@AndySturgeon2) reported
This should be the start. @UEFA dont give a fig about fans. A final with capacity 69,000 clubs get 16,000 each. The rest to sponsors. @SkySports @btsport kick off times changed, both with different packages but subscriptions increasing. Fans should cancel. 50.1% fan ownership.
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Charlie3stacks
(@Chester_Ngobese) reported
@sipzandthingz It’s horrible. The British have a stranglehold on soccer. Watch them close the skysports locations for soccer videos after this. British media is the worst thing to happen to soccer
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Julian Evans
(@JulianE84555326) reported
@SkySports Look, this has been coming for years, I gave up on top flight football over 10 years ago due to the greed of the owners and neglect of the honourable fans. Give up on the fat cats, support your local grass roots team and forget about all the hype generated by the press.
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Josh
(@joshiehartshorn) reported
@SkySports He’s got about 2 years left in him. Who gives a **** what he thinks
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i am da’man
(@grumpyoldsod1) reported
@SkyHelpTeam If I check your service coverage area it says you are undertaking upgrade works until 24th April
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JustBloodyArrestHim
(@KateAitken1) reported
@rockgod1970 @SkyUK @btsport Wtf were chelsea and Man C thinking?
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Freddy
(@Freedo_3) reported
@LeonOnWrestling @SkySports Ahahah what u said about billionaires being bad was so cool lower ur ****** prices
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Nathan Mitchell
(@NattyMitch) reported
@SkyHelpTeam The agent literally said there’s no notes I can’t help you and signed off