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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Service-wide status: Sky

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

Sky signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 51% Internet (51%)
  • 16% Wi-fi (16%)
  • 14% TV (14%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: City of London, Glasgow, London, Manchester, Morecambe, Northolt, Islington, Orpington, Halifax, Bishop Auckland, Bury St Edmunds, Henlow, Batley, Rochdale, and Malton.

CityProblem TypeReport Time
City of London Internet 4 hours ago
Glasgow Internet 4 hours ago
London Wi-fi 7 hours ago
Manchester Internet 8 hours ago
Morecambe Phone 8 hours ago
Northolt Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @SkyUK sort out sky sports plus via red button as awful coverage tonight

  • Hesblack0
    Dagogo (@Hesblack0) reported

    @SkySports Hated. Adores. Never Ignored.

  • wharslat2k6
    Wharslat (@wharslat2k6) reported

    @SkySports @SkyFootball you’re so ridiculous you have to include @ManUtd in everything you do for the click cos we are the biggest fan base in the world. Have never heard Top 14 till now. Why not Top 5 or Top 10 but no cos it’s won’t include man Utd

  • daleando86
    Dale (@daleando86) reported

    @paulsteenalbo Why is this even happening? skysports have genuinely never been more in the mud than this

  • Twinny421
    Twinny42 (@Twinny421) reported

    @Welshade @SkyHelpTeam @SkySports Says everything really. Once these ******** get your money they couldn't give a **** about you. Third world countries get better service than what these robbing retards provide - plus they have the audacity to reply with automated messages. *****.

  • nufcToon2284
    Ando nufc (@nufcToon2284) reported

    @SkySports is a pathetic bias platform that has drastically went down hill the last 10 years especially getting rid or ruining shows to th point no one watched replacing the lads on soccer sat with influencer and YouTubers that are all about top 6 and nothing more its shite

  • sheyi_williams
    sheyi_williams (@sheyi_williams) reported

    @SkySports After knocking England out the World Cup he comes back and takes their record fee on Deadline Day. £125m. City. Maresca. The same media that spent years running Argentina down now have to watch him get paid like a king in their league. Daily Mail in shambles.

  • Osi_Ose_
    Osi Ose (@Osi_Ose_) reported

    @SkySports All Liverpool had to do was spend this money for Klopp, what a stupid board they got.

  • KHyl1991
    Karl (@KHyl1991) reported

    @bilal_chauhan @SkySports The pogba that was let go for 500k to come back for 90m to be let go for free again. That's more the issue than paying the money is that he was allowed leave for buttons TWICE

  • Aedicule
    Andy Williams 🔴⚪️ 😇 (@Aedicule) reported

    @eurofootcom @markmcadamtv @SkySports This one is perplexing because he played for Southampton a few seasons ago & was awful. I just can’t see how he’s improved now

  • Steveeholmes
    Stephen E Holmes (@Steveeholmes) reported

    @SkySports that green screen is ***€ing terrible! Like watching the weatherman

  • MattMcC9
    Matt (@MattMcC9) reported

    Hello @SkySports. I’d like to cancel my subscription immediately.

  • gfcbekah
    Bekah Willis (@gfcbekah) reported

    @SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+

  • Gbollymiasin
    Gbolly (@Gbollymiasin) reported

    @MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met

  • mccanio
    colum mccann (@mccanio) reported

    I listen to @SkySports & @talkSPORT brag about the billions the epl clubs are spending . As they tell us how poor Scottish football is . 15 to 20% of sky subscribes are fans of the spfl while our game gets very little back and the multi millions are pumped into the epl . 1/2

  • isplumm
    Mark Plummer (@isplumm) reported

    @charlieldrv @SkyHelpTeam Very frustrating last night. Ok till halftime. Then started to replay all of 1st half. Tried to access 2nd half. Got message saying no such service. Eventually came back with 20 minutes left. 🤬🤬🤬

  • wozza2484
    Warren (@wozza2484) reported

    @charlieldrv @SkyHelpTeam 100% this, the game I watched early in the second half kept jumping back to the first half! Constant buffering and poor quality @SkyHelpTeam

  • ds205063
    DANI SETIAWAN (@ds205063) reported

    @KopSector @VinnOConnor @SkySports It will be the worst season for us....

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!

  • Welshade
    Ade Owen (@Welshade) reported

    Sky Sports + is useless , paying for the service and it does not work! My games just gone back to the first half @SkyHelpTeam @SkySports

  • amoako_jethro
    €torñâm📯 (@amoako_jethro) reported

    @KwameA__B @frgem_gh @SkySports Well you are actually wrong as well, first the add-ons for both were never met Lukaku for example had to score 20goals and win the EPL.Also granted add-ons were even included Isak has that in his contact summing it to about 130 but they didn't do that. So the intent here is clear

  • MrPrince_Diego
    Nelson (@MrPrince_Diego) reported

    @SkySports anyone praising ****** and Chelsea here is a piece of ****.

  • EDPC66
    NotAPennyMore (@EDPC66) reported

    @Lipsy198 @SkySports Three. Scousers going mental are to blame just as much. But yes, the majority of the ruination is down to the two cheating bastards in blue.

  • RamsFan666
    RamsFan (@RamsFan666) reported

    @charlieldrv @SkyHelpTeam Had the same with our full package, sky fibre coverage of Pompey vs Rams.. skipping back, slowing than dial-up internet. Would’ve been a better service if they’d just taken photos and faxed them to me.

  • JosephBrierley
    dcfcjoseph 🐏 (@JosephBrierley) reported

    @SarahMcAdoo @SkySports Yep crap nate

  • W45EMS
    Sole.Surfer (@W45EMS) reported

    @SkySports @SkySportsNews nothing new here, just more lies and nonsense from you. No wonder people aren't watching your crap anymore.

  • JamesMu01108473
    James (@JamesMu01108473) reported

    @willytownsly @RangersFC @SkySports Never happens bud

  • stephencross16
    stephen cross (@stephencross16) reported

    @AlfieHouseEcho This skysports feed is garbage

  • ChelskiGer_V2
    Hodges (@ChelskiGer_V2) reported

    @ToonFan14 @SkySports @WeAreTheOverlap That prick is a posh post covid fan who never went to football before was a career , not all us ‘big 6’ fans are that way

  • pmavgaz1
    pmavgaz (@pmavgaz1) reported

    @SkySports still nothing about alan knight?? I know why , its because its Portsmouth.. you hate championship teams , expecially Portsmouth!!! **** you !!

Sky detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (26 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (4 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (13 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Sky is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Sky; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Sky outage reports by location

Choose a location to check local Sky reports and activity.

England

Scotland