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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 24: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Croydon, London, Manchester, Hammersmith, Crawley, Aldershot, Wrexham, Middlesbrough, Tonypandy, Brentford, Glasgow, Halifax, Stromness, Hackney, and Eye.

CityProblem TypeReport Time
Croydon Wi-fi 13 minutes ago
London Internet 49 minutes ago
Croydon Wi-fi 53 minutes ago
Manchester Wi-fi 57 minutes ago
Hammersmith Wi-fi 1 hour ago
Crawley Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FPL_JD
    FPL_JD (@FPL_JD) reported

    @6thumbs @joethomlinson @SkySports He does understand that. That’s what he’s pointing out. Tuchel is an idiot for deploying that tactic.

  • Ltc8210
    Lee (@Ltc8210) reported

    @crunchwwrl @SuperLeague @SkySports But why would you not want to pay out more money to watch another subscription service for the rest. This blokes a bell end.

  • crepycidon
    Crepycidon (@crepycidon) reported

    @WeAreOpenreach @SkyHelpTeam We are trying to resolve issues (there is a broken cable). Your Indian, UK, South African and E Europe call centres have ALL lied to us today. We are taking the day off work because we were promised an engineer. You cancelled it. And lied to us

  • CharlieQ2009
    Charlie Q (@CharlieQ2009) reported

    @Cr7stianismo_ @SkySports WTF CORRUPTION

  • _RFC1872_
    QU55NS 11 (@_RFC1872_) reported

    @Jcaird2 @ScottishFA The same ultras that were banned from their own stadium due to repeated concerns about their ability to behave. Precedence set after final league game though, Green Brigade never allowed at Ibrox again. Even better just ban all their fans and devalue the game for @SkySports

  • AtherleyChris
    chris atherley (@AtherleyChris) reported

    @SkyUK I absolutely 100% hate sky. Was conned into having your **** broadband, was told sky TV works better with Sky broadband 🤔 what a load of crap. Customers are just free engineer's for a crap system

  • kevkirk76
    Kev Kirk (@kevkirk76) reported

    4 times been cut off by @skytv today. Funny it didn’t happen when signing up - but now I’ve an issue can’t seem to speak to anyone!! @SkyHelpTeam

  • OmaghGooner
    Alexander Goldrun (@OmaghGooner) reported

    @SkySports Awful pronunciation of the great El Geurrouj

  • lukasportsug
    Luka (@lukasportsug) reported

    @B0Y_chester_UTD @SkySports This will be bad news

  • garyhumphris
    gary humphris (@garyhumphris) reported

    @SkySports Is this fkin cretin blind, stupid or just totally oblivious to what has been the most corrupt and worst World Cup in living memory. Just sack him immediately and let the investigation begin.

  • Woodgy
    Stuart Woodger (@Woodgy) reported

    FIFA please **** off with your tinpot halftime show. It doesn’t work for football. #fifa #worldcup2026 @BBCSport @talkSPORT @SkySports

  • Stephen88609909
    Stephen (@Stephen88609909) reported

    @SkySports Rio talks crap......Episode 753

  • Ifeanyi69634U
    Unigwe ifeanyi (@Ifeanyi69634U) reported

    @xtreameddy10 @Blue_Footy @SkySports U r spot on bro...Paul stupid merson is a clown and a hypocrite

  • arsenwitch
    yoda i am (@arsenwitch) reported

    @SkySports What a load of ****

  • AP_CFC21
    Rogerman™️ (@AP_CFC21) reported

    @SkySports Sack Paul Merson had low iq when he played was an alcoholic and sheinked his brain even more! Who ******** hires this ****

  • bamgboseMike
    Bamgbose Michael (@bamgboseMike) reported

    @Blue_Footy @SkySports I struggle to understand many people; so because of the Bellingham moment, he's now a bad player? Like the Terry's & Maldini's never got dribbled past?

  • carolegym
    westie mom (@carolegym) reported

    @Webbotron @skytv @SkyHelpTeam I stood my ground and stuck with sky q as have fairly bad wifi to talk to sky you really have to try ring them as they don’t answer here anymore

  • Iloveholly
    Gemma Corfield (@Iloveholly) reported

    @SkyHelpTeam hi, I need your help, My Mum brought new Broadband, we had a man fixed our new Broadband but he forgot to do the Internet Connection on the Sky. Can you teach me swap the old Broadband to New Broadband? I did press Reset. It’s mentioned Confirm

  • paulkelliher8
    paul kelliher (@paulkelliher8) reported

    @DeadlineDayLive @SkySports Lol 10m is bad enough as he is with double that . But this looks like another mistake that was made by fellow countryman kyogo . Ipswich about as good as Birmingham. Come on dazlen you could do something much better than Ipswich town. Small village in Norfolk

  • D_Milito97
    diego milito 🇵🇹 (@D_Milito97) reported

    @6thumbs @joethomlinson @SkySports He's trying to tell you that the tactics was ****

  • _brogie
    mbd (@_brogie) reported

    @SkySports He has no shame just **** stained lips

  • joshi_vb
    Ms vb_joshi (@joshi_vb) reported

    @SkySports Rio, are u that stupid!! Argentina all the way cheated, fouls and favouritism. We would have gone to final. Just wake up, u fool. That team is not world-class.

  • Webbotron
    Mark Webb (@Webbotron) reported

    I’ve said this before but having gone from @skytv plus to having to have @skytv stream the difference is massive. Sky Stream is awful. Unusable when it comes to watching delayed sport. It’s crap. Useless. #skystream #sky #skytv @SkyHelpTeam

  • AvisJonathan87
    Jonathan🏴󠁧󠁢󠁥󠁮󠁧󠁿🚕 (@AvisJonathan87) reported

    @Globaluncovered @SkySports I hear you. I can never b arsed to do much at all, like ever #TeamGB

  • improvsKi
    improvsKi (@improvsKi) reported

    @CamDonDuncan The problem is we used to watch good rugby twice a week good commentators good cameras we swopped quality for mass and it shows those games that are via the skysports+ are bad they need to spend more money on finding the next eddie and stevo not loads of ex bias players.

  • PatMaguire20835
    Pat Maguire (@PatMaguire20835) reported

    @Pughie1875 @SkySports Spain will lose its a fix.

  • NyamudaJoseph
    Joseph Nyamuda (@NyamudaJoseph) reported

    @mevaskelvino @TouchlineX @SkySports I'm an idiot without saying it....

  • PEIStateOfMind
    Haymaker.base.eth 🐂🀄️ ✳️ (@PEIStateOfMind) reported

    @6thumbs @joethomlinson @SkySports Terrible tactics you mean

  • SomtochukwuNwa9
    gob0017 (@SomtochukwuNwa9) reported

    @Blue_Footy @SkySports I wonder how this pundits will sit down and think they know more than a coach that had better success than them both as a player and even more as a manager

  • DavidHartleblue
    David Hartley (@DavidHartleblue) reported

    @SkySports But then again he is a proven idiot so nobody really cares!