Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Dublin, Glasgow, Warrington, Tower Hamlets, Sevenoaks, Ealing, Swadlincote, Cardiff, Holborn, Hengoed, Birmingham, Barking, Kettering and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Internet | |
| Southampton |
Internet | |
| London |
Internet | |
 Dublin |
Internet | |
| Glasgow |
Internet | |
| Warrington |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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_Jaydenward31_
(@jaydenward31) reported
@SkySports @Sbaz13Baz damn boyy mesut ozil is he's name not mesut oil
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Gooner NB
(@G00ner91) reported
@SkyHelpTeam having spent 2 hours on hold and promised a new q box an hour later no confirmation etc .... spend over 300 a month with you and been with you since the start ..... customer service .... #arse
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John Broadfoot
(@JohnBroadfoot12) reported
@SkyHelpTeam no broadband very unhappy children and no one to help. 45 minutes to speak to someone!
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paul turner
(@pht86) reported
What ******** had Dion Dublin got on his face!!! #skysports
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Jessie Kabir
(@jessiekabir) reported
@SkyUK my broadband has not been working for 7 DAYS and not a single person can provide me with a solution, can someone please help.
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Gary J. Richards
(@TheGJRichards) reported
If the players had bastard #COVID they wouldn’t even be allowed in the stadium, let alone play. None of those players have it, so why can’t they celebrate!? **** off @SkySports with your ridiculous vendetta! #BCFC #KRO
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Callum
(@TheRealBatch) reported
We play well for 45mins so halftime @SkySports concentrate on a nothing incident where Sanchez ‘could’ have got carded and another where Toral ‘could’ have hand-balled it🙈 Not sure if them or efl love us more #bcfc
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TipJar
(@richteamc) reported
@SkySports how have you got rid of 3 perfectly good pundits and kept @PaulMerse He's awful!
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Paul Kendrick
(@PKendrickWIG) reported
@JohnClarkson3 @SkySports @GJRioch Leam did media yesterday, for some reason he's still down as assistant manager with some outlets. He's there today.
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David Edwards
(@DavidEd30123696) reported
@letsrockinroll3 @SkySports @premierleague I am old enough to remember Gary sprake but Kiko is in a different league for errors and mistakes
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M Brennan 💙 🏐
(@MattyBrennan) reported
I would much rather @SkySports apologised for their bloody awful commentary than the odd swear word. #bcfc
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Amelia 💚🐝💚
(@Amelia_mcJ) reported
@SkyHelpTeam Also it said to book an engineer as there seemed to be a fault outside then they said they had to visit the property but tbh the broadband seems to be working again so we never booked an engineer but there seems to be a problem with phone line.
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Sanjit Pattnaik
(@sanjittt) reported
@SkyHelpTeam I have tried everything but to connect with your team, I have been trying on the given number 45 times since yesterday without any luck. One of your team told, it was an open reach issue and another told it’s a confusion between sky and openreach. #nointernet #skycustomerservice
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Sanjit Pattnaik
(@sanjittt) reported
@SkyHelpTeam Thanks for getting back but I have tried several times without any luck. My internet is not working since yesterday morning. I need an update on the issue already logged.
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robtje
(@robtje) reported
@SkyHelpTeam As expected, the first port of call a genuine help (pav i believe) passed to VIP - your system hangs up..... #fml
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Mark MJ Jarvis
(@mj_drummer) reported
@SkyHelpTeam Yeh. 1st person I spoke to said it was already in the post. 2nd person said it hadn’t been sent so they have resent it and will arrive within 15 days. 3rd person said there’s an issue and it’s not sending them out to anyone, but the person that had referred me already had theirs
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gavin risbridger
(@gavris) reported
from
Kirton, England
@SkyHelpTeam hi my hard drive has just failed on my sky hd box it’s over 10yrs old. I’ve only just renewed my contract, tried calling but there’s a 45 minute wait. Can you help please?
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John Nolan
(@JohnNolanLFC) reported
@SkyHelpTeam Do you have a live chat service online??
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John Jerard
(@JohnboyJerard) reported
@SkyHelpTeam How about trying to fix your customer service?
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Chris Day
(@chris_walsall) reported
@SkyHelpTeam why is it when I'm an existing customer I still have to pay in advance for an extra sky q mini box? Dont understand why it can't just be added to next direct debit payment...
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Joe Hargreaves
(@JJBHargreaves) reported
@SkyUK what's going on with internet outages in Cardiff? Can't find an email to contact or phone number to call on your 'help' section.
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Chris Vernon
(@chrisvernon81) reported
@SkySports why is the new app so crap? Literally takes ages to load the commentary and the time always stays at half time!! Bring the old one back!
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The_Whisky_Guy
(@browell_mark) reported
@SkySports Seems to be a trend in football at the moment of bad managers scapegoating flare players to try and mask their own shortcomings. Happened at my club with Parkinson and McGeady to thankfully we got rid of the shite manager who couldn’t get the best out of our best player.
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ross williams
(@rlw84) reported
@SkyHelpTeam how come your employees don't know which team can sort an issue out been passed around 5 times in one hour and now no answer..... only been trying to sort out overpayment for 6 months? Sure you would sort it sooner if I owed you money
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becky kempster
(@beckjay2008) reported
@SkyHelpTeam Hi we had sky q fitted and it seems to be faulty.Ive tryed getting in touch but no one seems to reply.Can anyone help
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Tess Pepper
(@tesspepper) reported
@SkyHelpTeam I've waited on hold already 4 approx 90m this week. I'll emphasise again this is entirely sky's error. Don't want 2 spend my day stood in my garden (only place I have signal) waiting 4 someone 2 answer. Given I'm a loyal customer can u offer something a bit better than that?
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Saz - My roof, my rules
(@rustysaddle) reported
@SkySports @btsport @AmazonSports Shame you can't do your bit for all the people broke and locked down and show sports for free. Your rich enough, show some *****!!! For Free
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Andy Willetts
(@andywilletts) reported
The @skysports coverage has been dreadful. They’ve literally shown the non-handball and the Sanchez non-incident more times than they showed our goal. #bcfc
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Alison
(@alisonmc1621) reported
So @SkyUK sent a booster for broadband and its still not working 🙈
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John Clarkson
(@JohnClarkson3) reported
@PKendrickWIG @SkySports @GJRioch Thought he'd gone down with the lurgy too. Either way the team is still in very capable hands.