Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (12%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, Leicester, Worcester, Halifax, London, Bexleyheath, Hackney, Egham, Fareham, Haywards Heath, Rochdale, Normanton, Newcastle upon Tyne, Nottingham, and Luton.

City	Problem Type	Report Time
Glasgow	Wi-fi	37 minutes ago
Leicester	TV	3 hours ago
Worcester	TV	3 hours ago
Halifax	TV	5 hours ago
London	Internet	5 hours ago
Bexleyheath	Phone	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akeem Uzamot (@Oluwa_Idol) reported 1 minute ago

  WTF is all these? Because clubs or skysports did graphic design or admins trying to Bants? We beat spurs home and away and took 4pts from Liverpool. What has all of these got to do with what's happening? 🤔

• 
  TC (He/They/It) (@TobyCrowTC) reported 1 minute ago

  @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?

• 
  toni (@tonifcbarca) reported 4 minutes ago

  @realrxAFC i used to chat w that guy now hes sitting on skysports panels 😭 like wtf

• 
  Rus 🦉 (@1867Rus) reported 7 minutes ago

  @SkyHelpTeam we seemingly have good broadband with you but our glass tv, and pucks seem to be buffering loads since our tv contract was paid off. Use the sky app but although 3 of our pucks show issues, sky determines our tvs are faulty?..

• 
  Trudi Price (@thedude310777) reported 8 minutes ago

  I'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty

• 
  You Don’t Care (@myk2602) reported 9 minutes ago

  BREAKING NEWS!! Free to watch football racks up peak viewership. The country’s interested but don’t want to pay the stupid prices set by @SkySports, @NOW and @tntsports.

• 
  Tim Carr (@TimothyDRCarr) reported 14 minutes ago

  @skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.

• 
  scott (@scott21282137) reported 20 minutes ago

  @KaiMarley77 @talkSPORT @SkyUK Yep… but he didn’t go around saying “I’m the greatest player ever “…. Unlike that horrible **** Ronaldo

• 
  Dan Salt (@Danjsalt) reported 20 minutes ago

  @SkyUK I am trying to get support with my broadband - no where on your site can I find anywhere to ring you - I am just about ready to cancel my account under the 14 day cooling off period - what is your number?

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported 21 minutes ago

  @SkySports The sooner England flop in this tournament the sooner tuchel is sacked! ******* idiot in my opinion!

• 
  ELLERY NII TACKIE-BUCKLIN (@Lord_vybel) reported 24 minutes ago

  @kniipascal_Cfc @theMadridZone @SkySports Perez is threatening an owner to buy his own product funny. No wonder you support Chelsea

• 
  Paul C (@CPaul089) reported 26 minutes ago

  @DeanJamesAFC I never listen to him or the other one on @SkySports because they often seem like they don’t actually know anything. Wouldn’t surprise me if their “sources” are just them scrolling through their feed on here tbh.

• 
  Radio Red (@RadioRed77) reported 27 minutes ago

  @Scolmj @CFB_Pat UK broadcasts do not do this, the retard shows an American broadcast of an English league to prove English broadcasts do something they 💯 do not. I watch a lot of football on Skysports & TNT and it a small red card graphic.

• 
  lando&K (@kanishk77233673) reported 34 minutes ago

  @ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!

• 
  Mr. England🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ForeverUtd93) reported 35 minutes ago

  @kylebrass27 @UnitedStandMUFC @SkySports Yeah that was 2/3 years ago when he was 25/26 and just came off the back of a great season, he’s now 29 and had a poor season last year

• 
  Okello Joseph (@OkelloWendy) reported 36 minutes ago

  @SkySports We know the agenda but they will never win

• 
  Ian Lewis (@IGL81) reported 37 minutes ago

  @SkyHelpTeam always so surprised by how bad the level of service is that is supplied by sky & their products. They hit rock bottom and then get out the mining equipment and keep digging to new depths.

• 
  Darren omalley (@darrenO83) reported 38 minutes ago

  @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

• 
  PriNCiPaLiTy🧚‍♂️💫 (@kniipascal_Cfc) reported 39 minutes ago

  @theMadridZone @SkySports Reading the comments and it’s laughable Madrid fans are so stupid he’s already a como player You just as stupid as @SkySports

• 
  Mathew Banks (@banks_math60699) reported 41 minutes ago

  @SkySportsDarts @SkySports Bad drunken English, but you get the point.

• 
  Terrytini💤 (@Terestini) reported 49 minutes ago

  @SkySports Good. Horrible player.

• 
  ReneeB (@GoldingsRenee) reported 52 minutes ago

  @hlovo_ 💯right! Ecclestone said it boldly in his Skysports interview, one day after AD21 race, that, "they expected Hamilton to retire after winning his 6th title" and that he'll never win the 8th as they want to preserve Michael's legacy. The interview has since been removed online

• 
  kaz (@girlieb71) reported 53 minutes ago

  @SkyHelpTeam I'm trying to buy a movie but my card details need updating but your site keeps saying it's a status 400 bad request

• 
  Justine Green (@dollybb37) reported 53 minutes ago

  @danielsjourney1 @SkyHelpTeam Don’t believe them, we are in exactly the same position even with the boosters. Had 12 months of constant drop in service TV, constantly buffering when watching mini box. 5 different engineers been out. We’re going back to BT at the end of the month never had any issues with them

• 
  Winston **** (@WinstonWeed) reported 54 minutes ago

  @ykyoung278 @SkySports Stupid

• 
  Ubong Udowoh (@Lordbongzee__) reported 54 minutes ago

  @Blue_Footy @SkySports Exceptional mean a player that could help profit

• 
  J (@JKhezz07) reported 55 minutes ago

  @SkyUK ur network is ******* ****. Deadspots everywhere, 5G working for 5 seconds then not. Going to EE lads cya

• 
  Simon Sherburn (@nogis) reported 57 minutes ago

  The quality of @SkySports + is very, very poor. Stuttering pictures and broken sound. Before they say it is my broadband provider, that is Sky also

• 
  Mr Simon (@kassimon90) reported 1 hour ago

  @SkySports They are trying to build a narrative so that they can use it as way to attack Utd for every bad result, there are no easy fixtures in the EPL, esp promoted sides

• 
  pyroshadowboarn💜☠️🐗 (@pyroshadowborn) reported 1 hour ago

  @PitchConvos @SkySports Never been a downgrade nor will it ever be West Ham ain't on United's level