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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 31: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Edinburgh, Derby, London, Hackney, Slough, Romford, Belfast, Sheffield, Guildford, Burntwood, Glasgow, Southall, Telford, Bristol, and Wisbech.

CityProblem TypeReport Time
Edinburgh Internet 18 minutes ago
Derby Internet 20 minutes ago
London Internet 26 minutes ago
Hackney TV 1 hour ago
Slough Internet 2 hours ago
Hackney Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • arsen0L0
    ZORRILLO (@arsen0L0) reported

    @SkySports Slightly less of a punchable face than his bed buddy, that orange dumb ****, but still very punchable.

  • will_clarke69
    Will (@will_clarke69) reported

    Just **** off @SkySports @EFL_Comms two good away days and you move them. Pricks.

  • fash_tee1
    Uncle Tim (@fash_tee1) reported

    @Blue_Footy @ghostgoal @SkySports Credit for recognizing the gap rather than doubling down on a flawed philosophy.

  • E_ustace
    Eustace Njoku© (@E_ustace) reported

    @SkySports The problem is not UEFA as we all know, it we all know they will go HEAD TO HEAD with FIFA. is smaller member nations, is where the problem is. 40 million dollar to a CAF member state is a lot of money 💰 is hard to tell them to reject it

  • MrbolleLFCDK
    LFC_Bolle (@MrbolleLFCDK) reported

    @SkySports **** that corrup piece of ****

  • sam4se
    Adésọjí (@sam4se) reported

    @eurofootcom @SkySports That money flows back down. Selling clubs are building with it—it's a cycle, not a robbery.

  • RolandasOz
    Ro oZ (@RolandasOz) reported

    @SkySports foking retard

  • whubaldy
    pompey hammer (@whubaldy) reported

    @SkySports How much money is enough ? Ffs , these people are so full of **** it’s unbelievable.

  • warvici
    Jenna Jaghe (@warvici) reported

    @SkyHelpTeam I have had a terrible service so far. I’ve had to complain three times and have been on the phone for three hours. I change providers from EE to sky and what was supposed to be a smooth transition has been very stressful. I have been without service for nearly 2 days

  • n0tlukadoncic
    not Luka Doncic (@n0tlukadoncic) reported

    @SkySports this ******** needs to shut ******** up

  • sudhirnilekar
    nils (@sudhirnilekar) reported

    @SkyHelpTeam my esim has suddenly stopped working. I tried everything in the help guide and finally tried to reinstall the esim. Does not work. Can you help please. All my work calls have stopped. Thanks

  • travlingmathieu
    mat_likely 🇭🇹🇨🇼🇨🇻🇧🇷 (@travlingmathieu) reported

    @ciroma_777 @theMadridZone @SkySports sepp wasn’t even that bad .. he never ****** with the game

  • Herski71
    Herski (@Herski71) reported

    @theMadridZone @SkySports If I wea Vini, I would pen down with Arsenal coz Madris is going to nowhere

  • MiklosDenmark
    Miklos (@MiklosDenmark) reported

    @jakimoskiFC @SkySports You are the retard, HE has to prove it's needed, not the other way around.

  • hasto_2110
    James Hastings (@hasto_2110) reported

    Football is for the fans…. Utter bollocks once again. Ridiculous number of 12:30s for us and some stupid games been moved (Swansea and Preston away) Cheers @SkySports @EFL

  • adamntg2
    adamski (@adamntg2) reported

    @PhilipJBerry @SkySports Aye, and who’s generating the extra revenue? ******* Muggins here, when the outrageous price of tickets doubles again. **** this guy.

  • Scm086
    S (@Scm086) reported

    It’s incredible that providers like @SkyHelpTeam think people will pay them when I have the gigafast broadband and the minute I get to the top of my staircase signal cuts out (even with the pods) pathetic

  • BrownMamba24_8
    Maverick (@BrownMamba24_8) reported

    @BlessedGirl001 @theMadridZone @SkySports Never had it to begin with😭

  • KingselehSzn
    Danny (@KingselehSzn) reported

    @jax7031 @SkySports Unverifiable claims but my aim is not to defend Infantino. All I’m saying is the idea might be beneficial shutting it down on first presentation is a tad myopic.

  • Funk2funkDiaz
    Carlos diaz (@Funk2funkDiaz) reported

    @SkySports UEFA have been watering down football for years with irrelevant games and more competions like the useless nations league this is going to be interesting how this pans out both as bad as each other!!

  • AEmmanuel45364
    - (@AEmmanuel45364) reported

    @KingselehSzn @SkySports Problem with commercializing, the sport will shift from sport to maximizing profit. Guys in board rooms care more about profits than the feelings the game gives. It would be the next WWE!

  • Eduardo26293247
    Eduardo Rodriguez Sanchez (@Eduardo26293247) reported

    @karimyoussef @PolymarketFC @SkySports Pele was a ****** ally of every stupid decision of FIFA, if someone were angry about this, would be Socrates

  • TheUnagi_
    Dr. Baby (@TheUnagi_) reported

    I no fit Dey panic on Skysports when I never see Ornstein.

  • MotoGPTipster
    MotoGP Tipster (@MotoGPTipster) reported

    @SkyUK Can I message someone about taking the Ultra HD off my account I never used it yet you keep charging me for it

  • xHuGhES1
    Hughes (@xHuGhES1) reported

    @FindThePassTTV @SkyUK Don’t forget to cancel

  • crocodilius
    ryan phillips (@crocodilius) reported

    @SkySports how often do you see someone corrupt who doesn't have enough yachts CUZ WTF ELSE WOULD YOU EVEN DO WITH ALL THAT MONEY.

  • ScottBraddick
    Scott Braddick (@ScottBraddick) reported

    @WilliamFor68511 @SkyHelpTeam Yes, because I went on your post about a sky technical issue, your photography and your interaction with a codeian to make really rubbish comments. Leave trolling to slightly smarter people, ones with iq’s above 55.

  • BenjaminLeake
    The Prince 👑👑 (@BenjaminLeake) reported

    @MadridXtra @SkySports Spurs and Chelski are willing to chip in if you need some help

  • razorkev69
    razorKev (@razorkev69) reported

    @Hoops9Linda @SkySports Tbh not sure I'm gonna rush back there after taking about 24hours to get to Stratford st after our fa cup game absolutely **** they couldn't organise a piss up in a brewery tbh lol

  • 1985Pete
    Pete (@1985Pete) reported

    @rustyp29 @crewealexfc @SkySports Yea I get that, but EFL is Saturday at 3pm, the blackout rule is nonsense. Show a couple of teams each Saturday rather then 8pm Thursday night. Viewing figures must be poor