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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 20: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dudley, London, City of London, Ilkeston, Cardiff, Oxford, Hammersmith, Birmingham, Croydon, Brechin, Chelmsford, Sutton Coldfield, City of Westminster, Glasgow, and Halifax.

CityProblem TypeReport Time
Dudley TV 23 minutes ago
London Total Blackout 23 minutes ago
City of London Internet 39 minutes ago
Ilkeston Internet 44 minutes ago
Cardiff Total Blackout 1 hour ago
Oxford Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jayemm_ely
    Jayemm_LUFC1968 (@jayemm_ely) reported

    @1972_rickyb @ForFarkesSakeV2 @SkySports You are correct there is only one United, it’s Leeds United.The clue is in the name, last time I looked there were two teams in Manchester. Therefore a Manchester team wcan never be United. Ask your teacher tomorrow if you’re struggling with the concept

  • whatsbrewing555
    What's Brewing (@whatsbrewing555) reported

    @JohnHann04 @Chels_HQ @SkySports Rosenior's 4 months in and you're blaming Stewart and Winstanley, same guys who've been trying to reel in stability like the pros at Clearlake Outdoors.

  • Po6baSZN
    La Piòche Ⓜ️ (@Po6baSZN) reported

    @chimp_reloaded @69Pinkpanther69 @SimplyUtd Henry doesnt work on TNT sports, he works for skysports for premier league games. Own hargreaves and joe Cole were the pundits for the game. What you sent is an old video of him on skysports few weeks ago, stop lying please

  • ByromPb
    Paulie B (@ByromPb) reported

    @SkySports Sunderland is a way better team this season. It wasn't as if it was a shock. It's simple. If Spurs don't win another game, they are going down.

  • ahlookcool
    THEDRIP💧🇿🇦 (@ahlookcool) reported

    @SkySports I support arsenal but I found this funny

  • mthomo83
    mthomo83 (@mthomo83) reported

    @UtdRobert This is whats wrong with football and @SkySports these days they are slowly losing their grip on football and its all about making people like this idiot famous

  • CZithutha
    Zuko (@CZithutha) reported

    @SportsWashed49 @SkySports What a stupid idiot and you lot are donkeys for this you bunch of useless clowns!🤡

  • Pillar_Citizen
    Pillar_Citizen (@Pillar_Citizen) reported

    @LETgolf By the way.... why is there no live coverage of the final round on YouTube in the UK and Ireland when @SkySports are not showing live coverage?? Seems a bit of a stupid move.

  • Chase0753140841
    Chase (@Chase0753140841) reported

    @ddfenjoyer @Chels_HQ @SkySports Enzo was a chance he made himself, Caicedo was a shot on a loose ball outside the box. Shut ******** up you bald fraud

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this reason, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • FlyEmiratesDnl
    Life is beautiful 🙃😉 (@FlyEmiratesDnl) reported

    Skysports… Absolute pieces of ****.

  • Sunil__K
    Sunil (@Sunil__K) reported

    What's the ******* point of ex refs on commentary too? On skysports and TNT they all just talk a load of ****

  • dkuti82
    Dare Kuti 'Gattuso' (@dkuti82) reported

    @SkySports I am never serious about anything in life. Na the same boat carry me and this guy but my wife no go gree.

  • FrancoZolaKing
    Dan E (@FrancoZolaKing) reported

    @Chels_HQ @SkySports **** off with this ‘we played well nonsense. United scored and sat deep knowing their defensive issues. Knew we’d struggle to score and hoped they’d catch us on the break.

  • Callumm11_
    CB🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Callumm11_) reported

    @ForFarkesSakeV2 @twentytimes20 @SkySports If you told a random you support "united" they'd automatically think man united pal

  • LmpMFC
    Lee Patton (@LmpMFC) reported

    Another contentious decision goes the way of Ipswitch. EFL is fixed as ****! @SkySports call it out for what it is blatant cheating!

  • TAFKAB2
    BoomPlatang💀 (@TAFKAB2) reported

    @Pleyndamour @SuperLeague @SkySports Probably be the most immediate benefit of a NRL/SL deal. Awful isn't it.

  • HonestFrank
    Francis Keogh (@HonestFrank) reported

    @WeAreTheOverlap @SkySports @itvfootball I have mixed feelings about this Roy Keane actually wants to talk to me BUT the poor lad looks a bit stunned And it reminds me of when I was around the boy’s age and was similarly snubbed by Brian Clough (Keane’s mentor, funnily enough) at Wembley …

  • AFC_ATID
    Arsenal ❤️ (@AFC_ATID) reported

    @SkySports @eddybabs101 Yeah how random you never thought any more about it yet kept the bottle and took it with you

  • EkitikeLFC
    HateEngagementFarmers (@EkitikeLFC) reported

    @SkySports Of course you ***** did an interview with him. Giving everybody and anybody fame because of stupid viral ****. Dumb ***** everywhere. World needs gutting, sort your ******* standards out sky

  • Verbalist0
    Tone (@Verbalist0) reported

    @SkySports What a idiot

  • Benji_Mutinda
    Benjamin Mutinda (@Benji_Mutinda) reported

    @SkySports How about we look at it this way, each day we going through different difficulties or stress,maybe worried why you stagnant at that job, why nothing not falling into place and all type of **** we be going through, maybe man's just did want to say you live each moment at a time 🥳

  • ByromPb
    Paulie B (@ByromPb) reported

    @SkySports But are you going down ?

  • ARH1902
    Tony (@ARH1902) reported

    Mosquera needs taking off for White. Too much success for Doku down the left. #ARSMCI #SkySports

  • zai_AFC
    NALUBEGA (@zai_AFC) reported

    @Confide47576680 @SkySports They'd all be writing thesis essays and interviewing all creepy legends about how terrible arsenal fans here but this to them is all jokes and laughs 🚮🚮

  • RoyalHighbury49
    Royal Arsenal 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RoyalHighbury49) reported

    @SkySports I rang today to cancel my Sky subscription. What a load of ******* ****

  • tonycarter75
    tonycarter (@tonycarter75) reported

    @SkySports Arsenal fan here: it’s banter, it’s painful BUT we deserve everything that’s directed to us. We either cross the line or we shouldn’t complain about ****

  • lonewolf153
    Chris (@lonewolf153) reported

    I have to say I hate @skysports coverage of football these days. If there was any other way of watching the PL I'd cancel my subscription. Giving people like the talentless Mike Dean and Gary Neville a platform to spout drivel is just too much.

  • bbiancap_
    bibi³³ 🏎 (@bbiancap_) reported

    yeah WTF ??!! This is just the lowest of low any journalism can be!! As expected from skysports, why am I not surprised at all 💀

  • BenSolo05945228
    Ben Solomon (@BenSolo05945228) reported

    What’s happened to Dolby Atmos on @SkySports ME UHD…? Absolutely nothing coming through the rear channels yesterday or today. Please sort this out before the big game later. It’s absolutely killing the atmosphere. And @tntsports are absolutely killing your premium service 🙄