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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 29: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Bideford, Crawley, London, Hammersmith, Dartford, Batley, Crewe, Milton Keynes, South Benfleet, Newcastle upon Tyne, Southwark, Southampton, Sutton, Harwich, and Salford.

CityProblem TypeReport Time
Bideford TV 15 minutes ago
Crawley TV 45 minutes ago
London Internet 56 minutes ago
Hammersmith Internet 1 hour ago
Dartford Wi-fi 2 hours ago
Batley TV 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ke11111y
    Kel🖤🤍🖤🤍 (@Ke11111y) reported

    @LJDundas @SkySports Probably got in trouble when someone shouted Isak you’re a ****.

  • dan1992_dan
    DA (@dan1992_dan) reported

    Btw who are these commentators, dull as ****! No craic in them #skysports #carabaocup #nufc

  • usmanq5678
    usman qureshi (@usmanq5678) reported

    @agentjay2009 @SkySports @Kasim_Khan_1999 Stuff Pakistan that country can never be fixed get IK out there

  • LordHalfpenny
    David Halfpenny (@LordHalfpenny) reported

    @SkyHelpTeam shocked by the call my parents had today - demanding payment for a box not returned, when they haven’t recieved the returns box.. then when I questioned it, the guy hung up! Appalling service!

  • CmHazza
    Dan Hazza (@CmHazza) reported

    @whatupyo84 @SkyHelpTeam I've had my box for years, probably since they first came out and it's never been a bother. I don't want the streamer because the missus likes to record stuff. It's now so noisy it's insanely irritating.

  • WarsopSimon
    Simon Warsop (@WarsopSimon) reported

    @SkySports why the hell can I not watch the spurs game on sky sports+ fix it you lazy *****

  • Rob57187524
    Rob (@Rob57187524) reported

    @SkySports 50 mill? **** off. What a disgrace English football has become.

  • BealesAndrew
    Andrew beales (@BealesAndrew) reported

    Dear sky its 2026 do I have to keep loosing signal in the rain @SkyHelpTeam

  • toffeepuds
    Puds (@toffeepuds) reported

    @NOW your TV app is very poor quality these days, please sort it out for people paying over £30 a month to watch live football @SkySports

  • Craven12Mac
    mgldf (@Craven12Mac) reported

    @SkySports Its a robot. Wtf did you expect.

  • SaintMofo_JP
    JP Mills (@SaintMofo_JP) reported

    @SkyUK As I’m not the named account holder you will not allow me to cancel our account either over the phone, or online for security reasons. Why in that case would you let me add or upgrade services both over the phone or online. Why don’t you have any security issues here?

  • LittleHenryD
    Simon (@LittleHenryD) reported

    @ToonFan14 @SkySports Why anyone would listen to them I'll never know.

  • OTownNBA
    otownnba (@OTownNBA) reported

    @j_macgeever @SkySportsNBA @SkySports Its possible, but I think they need more moves for that. Atm they a first round exit and it could be worse if Giannis's calf issues continue

  • DossenaLFC
    Dossena (@DossenaLFC) reported

    @eurofootcom @SkySports I think that’s the worst cup draw I’ve ever seen in my life.

  • ReeceMcFc11
    Reece (@ReeceMcFc11) reported

    @TheClubLiveTw @SkySports And it’s shite like this that made me cancel my sky subscription.

  • bobozile77
    Sibo (@bobozile77) reported

    @SkyHelpTeam @stevenmortimer_ I had a engineer come to fix my internet and TV connection,he fixed the problem but decided to add Sky sports on my account and extended my TV subscription till 2028 without my permission,what a disgrace!

  • stephenngalim
    Stephen Ng. (@stephenngalim) reported

    @SkySports I’m gutted man. We should’ve never sold him.

  • husay6001
    Sillaaaay (@husay6001) reported

    @iqra56817 @SkySports @SkySports that dr didn’t even know about the prescription when his sister asked him about the eye drops. No blood tests were done! Which proves that they are giving him a slow poison

  • notIK_fan
    IK (@notIK_fan) reported

    @SkySports should not even consider airing such a **** team… ban then after this foolish behaviour @TheRealPCB get outta here

  • WarrenAtson
    Warren Atson (@WarrenAtson) reported

    @SkySports We pay absolutely through the nose for your subscription and you serve up the worse sky+ streaming service out there. It’s an absolute shambles

  • StuartT34021273
    Stuart1959 (@StuartT34021273) reported

    The difference in TV channels tonight @STVSport (scottish channel) showing ENGLISH CUP TIE and @SkySports ( BRITISH channel ) cant even be bothered putting scottish cup goals on printer scottish football fans short changed once more by ppvtv Piss Poor 🤬

  • Riaan256
    Riaan (@Riaan256) reported

    @livescore @SkySports What an *******.

  • heather09353201
    Heather human rights now, no hierarchy, no borders (@heather09353201) reported

    @skinnywinger @SkySports My thoughts too. Their broadband is even worse. Customer service worse still.

  • MixedSpur
    Andrew (@MixedSpur) reported

    @SkySports Worst hattrick ever!

  • AbubakarAbbasii
    Abubakar Bin Tallat (@AbubakarAbbasii) reported

    9/ The story may not be “PTI paid former cricketers.” The more credible story is that an established transatlantic advocacy network successfully used Pakistan’s England tour as a high impact media window. #skysports

  • Fezztalks
    fezztalks (@Fezztalks) reported

    @LFC_Fortune86 @SkySports Spending big on another flop, Liverpool never learn

  • AKOUKOUDIS
    AK (@AKOUKOUDIS) reported

    Terrible service from Sky. Put a home move request for mid September yesterday - they wrongly cancelled my broadband since midnight due to an agent's fault. They made me cancel the home move request and they are now saying I cannot reactive my broadband! @SkyUK

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam @Brendanovici What a sad and pathetic way to treat your paying customers - with a response like this. Third world businesses wouldn't dream of treating their customers like like. Shower of ********.

  • j_macgeever
    Jordan J MacGeever (@j_macgeever) reported

    @OTownNBA @SkySportsNBA @SkySports I never said they’d win it all but they’ll get to 2nd round at min

  • harry15668560
    Harry Jacob (@harry15668560) reported

    @SkySports No **** it’s basically a vehicle with legs for wheels