Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 01/23/2026 05:05

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Wallsend, Romford, London, Birmingham, Orpington, Harringay, Bedford, City of Westminster, Waltham Forest, Halifax, Hounslow, Southwark, Newcastle upon Tyne, Twickenham and Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomWellingborough TV
United KingdomReigate E-mail
United KingdomWallsend Internet
United KingdomRomford TV
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • gershi1565 RehnGershi (@gershi1565) reported

    @SkySports Yet he will still walk down to the ring with a 40lb cosplay costume and a bag of excuses. I wonder if he will blame and sack his new coach if he loses

  • Liamdestroyer39 Liam (@Liamdestroyer39) reported

    @MadisonStargate @ngswales @SkyHelpTeam LS11 too, been down since about 12

  • andrewhutch1983 Andrew Hutchinson (@andrewhutch1983) reported

    @SkyHelpTeam any ongoing issues in NE38? Not been able to connect to wifi on and off all day

  • JustCraggles Craggles (@JustCraggles) reported

    @HernandezBeradi @SkySports "He's a great player and I support him" - Thierry Henry "Hes not a great. Hes an over rated donkey" - liam lufc

  • ginsandsins SMB 🇬🇧 (@ginsandsins) reported

    @SkySports 5 defenders, asking for trouble that

  • Vincebutler11 Vince butler (@Vincebutler11) reported

    @SkySports England will learn absolutely nothing from playing this pile of ****, they're crap at T20 and just as bad at one day.

  • ThatDpdGuy Steven Arnott (@ThatDpdGuy) reported

    @SkyHelpTeam Im looking to pay now, as of the date of installation I will be able to enjoy such great service?

  • beckiholt Becki Holt (@beckiholt) reported

    @SkyUK really need to improve on their customer service. Just spoke to a very patronising lady who clearly didn’t want my custom because now you’ve made me go elsewhere than stay with you!! Money grabbing bastards. Give better offers to “new customers” just to reel them in! 😡😡

  • vamplacey Chan (@vamplacey) reported

    @SkyUK can I cancel sky movies while still in contract or not?

  • wrk04 bill k (@wrk04) reported

    @SkySports Could we play 3 in goal, that might help?

  • James45438894 James (@James45438894) reported

    @SkyHelpTeam Hello, which courier service do you use for Sky mobile?

  • MarkMarty7 Mark Marty (@MarkMarty7) reported

    @SkySports HEre we go the real ugly face of this IDIOT GARBAGE and INCOMPETENT coach. My reediction where 100 % right. 5 def and 2 holding md. What IDIOT

  • fraz_j FrazJ (@fraz_j) reported

    @SkySports Overly defensive muck. Handing the initiative to Germany, they will dominate the middle of the park, utter garbage from a useless manager.

  • shaunus84 Shaun Summers (@shaunus84) reported

    @SkyHelpTeam hi guys, any ideas if there is an internet issue in the SG19 area? Had no internet all day and done re-sets etc of hub.

  • kempson_luke Luke Kempson (@kempson_luke) reported

    @SkySports *******, football is going.. It's always been tribal, but all of these urges to not boo this, not boo that.. Fans will boo what they want to boo.. They've paid the money..

  • rhodgsonx Rachael Hodgson (@rhodgsonx) reported

    @SkyHelpTeam I get an automated service with no option to speak to anyone, just an option to enter my account details!!

  • iansparrow2 James sparrow 🇬🇧🇬🇧🇦🇺🇦🇺 (@iansparrow2) reported

    @SkySports Where's saka where's grealish or are we going to wait till we're 2 down to start playing

  • Liamdestroyer39 Liam (@Liamdestroyer39) reported

    @ngswales @SkyHelpTeam I too am having trouble in Leeds. Orange light on the internet on the wifi box.

  • shaney1982 Shane Byrne (@shaney1982) reported

    @SkySports Could he go more defensive? Perhaps drop Kane and play Henderson between Rice and Phillips. ******* absolutely poor decision if true.

  • Euge4780 Euge80 (@Euge4780) reported

    @SkySports Because England are crap and Germany are much better.

  • path_agnee Agnee Path 🇮🇳🇬🇧 🕉️ (@path_agnee) reported

    @SkySports Maguire slow, Kane slow, ineffective Rice poor, has not stepped up

  • kempson_luke Luke Kempson (@kempson_luke) reported

    @Ben_thebeard96 @SkySports LMAO, nothing about facing this Germany team is scary at all, probably one of the worst Germany teams we've faced in a long, long time.

  • notgonnatakeanL unbiased opinions (@notgonnatakeanL) reported

    @SkySports Cause he wanted a chance to win an international title instead of getting hyped up for 2 months to miserably fail like every other England player

  • HowellsU Scott howells (@HowellsU) reported

    @SkySports 3 at the back played 4 at back only conceded 1 goal so that’s a mistake to defensive again should attack the Germany defence who are a bit slow again mistake going to be a very dull bore fest of a game

  • KG_mentalhealth Kris (@KG_mentalhealth) reported

    So we can renew our contract with @SkyUK for £96 a month. Look online and a new customer could get the same package (broadband, tv, movies, multi screen, Netflix) for £79. Rewarding loyalty again I see Sky!

  • Leonard83433697 Leonard (@Leonard83433697) reported

    @SkySports Saka starting over Foden in knockout game against Germany. Never want to hear any bullshit "England's best young talent" Foden agenda ever again.

  • jacquiannsmith Jacqui Ann Smith (@jacquiannsmith) reported

    @SkyHelpTeam Okay. Not sure of the point of Sky Help. I’ve made a complaint via your website

  • vijensylva vijen (@vijensylva) reported

    @SkySports **** happens bro.. There can only be one winner. Come back next time and you will do better

  • fpl_pie FplTheKilliePie (@fpl_pie) reported

    @SkySports Cricket is so ****, even they're trying to finish early to watch the football

  • YoxChris Chris Yox (@YoxChris) reported

    Let down by @SkyUK again. Another engineer unable to connect us.