Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (17%)
- TV (13%)
- Phone (9%)
- Total Blackout (5%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Huddersfield, Batley, Leeds, Southwark, Northampton, Kingston upon Hull, Enfield Town, Birmingham, Dartford, Ilkeston, Blackburn, Caerphilly, Norwich, and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 45 minutes ago |
|
Huddersfield
|
Wi-fi | 49 minutes ago |
|
Batley
|
Wi-fi | 50 minutes ago |
|
Leeds
|
Internet | 1 hour ago |
|
London
|
Internet | 2 hours ago |
|
Batley
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica (@_whosthatjess) reportedHi @SkyUK, you’ve ripped my Nan off for around £5000 and are refusing to help her get this money back. She’s a pensioner and doesn’t have this to spare. She’s been offered a phone line at £10pm but I’m not sure how this helps anyone but you?
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David turnbull (@Davidtu16699681) reported@eurofootcom @SkySports Not thrilled about this the Scotland manager should be Scottish however will give the guy a chance if and when he is approached don’t know an awful lot about him tbf
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Kaiser Soothsays (@_SonOfTheDesert) reportedHey, @virginmedia, I don’t have a problem with @SkySports. What I DO have a problem with is channels stuttering. Will the software update solve that?
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Smokin Joe 𓅪 (@wutenderman) reported@SkySportsNews @SkySports ……. Why does everyone pay extortionate fees to your shower of **** coverage of the @EFL when you put **** on like this !!?? The #wba player in the image doesn’t even play for us anymore . #pathetic
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Wes Bez (@WesBez) reportedWe have already seen the stuttering and we have not even seen kickoff. More sound issues too!!! @SkySports @NOW
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H benno (@hbenno6) reported@SkyUK are the worse provider in the world. Customer service is none existent
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MinistryOfMutter (@mutter57956) reported@SkyNews @SkyJacquie @SkySports After years of defending male-bodied fighters in the women’s category as “progress,” you’re now using an actual woman like Katie Taylor to sell the sport. The sudden interest in biological females is pure hypocrisy. Women’s boxing never needed men to be legitimate.
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Bradders (C) (@bradderscompy) reported@Virgin @SkySports you have known you were going to stream all EFL games today for months, why is it only now you realise the red button doesn’t work!!!! Not like i pay a fortune for this level of service..shower of ****.
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Michelle Woods (@Tealady2410) reported@SkySports why is the buffering so bad on red button football @ReadingFC @wwfcofficial
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Twinny42 (@Twinny421) reported@SkyHelpTeam To all Sky customers - there you go. That's just how important you are to these ***** AFTER they have taken your money. Any other company would have been shut down and shot on sight.
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Kevin Nolan (@kevinolan) reported@SkySports @SkySportsGolf @NickDougherty5 Your streaming of the US PGA St. Jude Classic on SS+ is not working right now - on any stream! Please fix!
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Mike (@Mikey9410) reported@SkyHelpTeam I know an elderly gentleman who has a landline fault and can't get through the AI systems to speak to someone on the phone. Can someone kindly take some initiative and call him as he's very stressed. I'm not with him to help him call.
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Steve Moffatt (@stevemof) reported@Sargy7 @SkyUK Cancel the direct debit.
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Colin Morty (@cmwba) reported@KevvyJ63 @SkySports @virginmedia I agree, every season is the same! Might as well have the reception from an empty baked bean tin! Inept service.
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Scarlett Shaw (@ScarlettShaw) reportedDo yourself a favour. DO NOT use the one touch switch service with @SkyUK or @virginmedia. Still paying for both for weeks. Virgin continues to bill me despite me having sent back their equipment. The whole thing is a con. Be warned. @Ofcom
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Clive Roper (@CliveRoper) reported@SkySports Where are the decent commentators for the ATP tennis?? Jamie Murray is awful, so dull and sound totally boring in the Fery match right now…@SkySportsTennis
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Nat🏴🇯🇲🔴🔰 (@NHJ9277) reportedGood, thats because no one watched it, plus its terrible, how about @SkySports bring back the La Liga
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Steveh (@Steveguis) reported@SkySports Could never understand why they appointed him,
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Aaron Mehki (@MehkiAaron) reported@ian_2704 @SkyHelpTeam Who gives a ****?
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Rob Moore (@rob_sw19) reported@reesefletcher_ @SkySports Had the same issue until the 2nd half. Had to watch first half on my laptop. Not for the first time!
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Flx (@NKOVZAK) reported@handha1a @theFJEN @SkySports wtf u talking about??
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Ophelia Butts ( ㅅ ) 💙 (@Ophelia_ButtsUK) reportedUtterly disappointed being a 27 year Diamond customer that I can’t get the 2500Mbps fibre for £35 per month listed for a new customer. I am being told it would cost me £73 a month for a new 24 month contract. Sadly appears no longer any loyalty for a long standing 27 year customer @SkyUK Found a few compatible better deals so it’s goodbye after all this time 😞
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George Green (@GeorgeAGreen) reported@HammersHubWHUFC @SkySports Should have got the 24 year old Parrott but it seems the market stall spiv way of dealing in the transfer market practiced by the Porn Dwarf has not gone away since he stepped down.
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LeedsLadSam (@LeedsLadSam1) reportedIf anyone’s @virginmedia red button plus channels aren’t working for the football the best thing to do is login to the sky sports app/website. Click login with virgin media. Once logged in you can watch the games. 👌🏼 #virginmedia #skysports
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paulberesford (@pbez16) reportedAre @SkyHelpTeam @sky the worst company in the world too deal with 12weeks still no WiFi n mini box no emails to contact complaint with no direct phone number shocking Survice
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Scott (@scottyt5089) reported@SkySports Disgusting yet again @premierleague corruption working scum ****
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aka James Bond (@FeelitWorking) reported@Sargy7 @FouldsAilsa @SkyUK Ask for proof with a reference number you can check. If they can't provide it, they can't prove "later than expected delivery". When I was with VM they allowed a month to post stuff back, but offered to collect it. Awful company to deal with.
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Dean (@deanthomas_88) reported@TheClubLiveTw @SkySports @AdamMcKola some shout that you actually predicted a 34 year old Salah wouldn’t have another 50 g/a season ******* get this guy his own show on sky
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Ludwig Van B's (@ChoralSymphony) reported@SkySports that's right grey nicholls yellow handle... Robin Smiths bat.. mate had one... pretty light it was.. still could do a lot of square cut damage #ENGvsPAK
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Milber Jinslade (@xeode) reported@Sargy7 @SkyUK used to pay sky over £120 a month back when that was hard to do, moved to a house without a dish and just never got around to installing it because was mostly watching stuff online anyway i realised. what a good realisation it was to get £100 a month back in your pocket