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Sky

Sky Outage Report

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Milton Keynes, Bristol, Hackney, Liverpool, Derby, Bracknell, Batley, Dublin, London, Woolwich, Deal, Lymm, Birmingham, Normanton, and Norwich.

CityProblem TypeReport Time
Milton Keynes Phone 5 hours ago
Bristol Internet 5 hours ago
Hackney Internet 5 hours ago
Liverpool Internet 5 hours ago
Derby TV 6 hours ago
Bracknell TV 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Anushree1810
    Anushree Dikshit (@Anushree1810) reported

    @DannyWoodwad @SkyUK @SkyHelpTeam I guess after bank holiday i will look forward to dump sky , **** customer service! Probably look forward to VM or BT

  • _DonSelf
    Self (@_DonSelf) reported

    @SkySports England media are worst

  • EyesWatchin
    That J Brown Woman🇺🇦💜🤍💚 (@EyesWatchin) reported

    @SkyHelpTeam hello, Sky Q keeps telling me to insert the viewing card chip up - but the card is in position. How do I fix this? Have tried turning off and on again.

  • chifomusic100
    Chifo (@chifomusic100) reported

    @SkySports These were the voices that manutd management where listening to on behalf of HM to the extent that they couldn't see clearly that getting Harry was a terrible move !!! Plsss , the gods of Oldtraford are not on his side.. he should move !!

  • craigukmanc
    Craig Cartledge (@craigukmanc) reported

    @SkyHelpTeam Thank you. Also why does your website say no known issues in my area when that clearly isn’t the case and it’s been out all day?!

  • Simwizz
    Simon p (@Simwizz) reported

    @IFLTV @SkySports I think usky is going to will go down a few times , will go out on he's shield

  • ttbarnes
    Tony Barnes (@ttbarnes) reported

    @SkyHelpTeam Hi Matt, not anymore, but it’s concerning. It’s gone down twice over the last week or two and no issues reported on the Sky status page.

  • Jasonev43
    Jason evans (@Jasonev43) reported

    @SkySports Made extra cash at home through the help of Mrs Kathy, I made over $6k in a week.. Best investment you can ever engage in, I don't depend on paycheck anymore! Thanks to @kathybtcc

  • TremainRoss
    Ross Tremain (@TremainRoss) reported

    @SkyHelpTeam My lastest update was that it's openreach that's the problem due to no capacity and infrastructure but all external works should be completed by 29/8 (Bank Holiday Monday) before they go on strick on Tuesday and Wednesday

  • Sarah_Oxon
    Sarah (@Sarah_Oxon) reported

    @SkyHelpTeam it's no wonder @paramountplus is free with @SkyCinema it's garbage. Watching on Sky + Planes, trains and automobiles 12 minutes into film end credits appear Star Trek original series 15 minutes of each episode missing. It's a total joke and I'm not laughing

  • mickyjimscooby
    Mick Scholey (@mickyjimscooby) reported

    @SkyHelpTeam you are having problems with broadband all over the country with regular outages. No info from anyone at Sky. My speed down to 29, no engineer a available until Thursday! Just awful performance! Off to check the competition, happening too often now!

  • MrAK_024
    Crypto.Grogu (@MrAK_024) reported

    @SkySports What is he talking about? Never gets ripped with England??? They had all kinds of trouble during the Nations League! His done the sooner Southgate realises that the better.

  • bigdougdblo7
    Douglas McKerracher (@bigdougdblo7) reported

    @AndrewJMullen @SkySports never no you could organise a tour for some interested visitors may even fund yr trip 😜 i d go but real dodged a bullet not drawing the famous 😜

  • Captshane3
    Capt_shane🇯🇲 (@Captshane3) reported

    @SkySports U see this here is why England will not win a tournament. Instead of letting Harry knows he should improve and work on him self they are telling him to find a new club like united are to be blame for his poor performances. They do this with every likable English players.

  • adamsabdulshak2
    #Abdulshakur - omeiza (@adamsabdulshak2) reported

    @SkySports English people have started with their rubbish, before they said lindelof is the problem till it became clear that Maguire is and they went quite. Now they say he is playing bad because we play back two. How about he stay where he is good at which is the bench

  • james_howdle
    James Howdle (@james_howdle) reported

    @SkyUK @skytv ABSOLUTE SHAMBLES OF A COMPANY, SAME ISSUE BEING REPORTED FOR OVER TWO WEEKS, OPEN REACH BEEN OUT, TWO ENGINEERS BEEN OUT, ISSUE STILL NOT RESOLVED! ABSOLUTELY TERRIBLE COMPANY! AVOID AVOID AVOID AT ALL COSTS

  • fizzyfish77
    fizzyfish🐠💙 (@fizzyfish77) reported

    @SkyHelpTeam my router is old and although it works with my phone and so on it won’t connect to my new laptop.. would a new router help that ?? Also my area has just had a internet upgrade and so will this affect me ?

  • _Mikkystar
    Mikky_star™🌟 (@_Mikkystar) reported

    @SkySports Shengbo awọn werey When he was playing bad and doing all sort of rubbish, did you ever think about him leaving but now that he has been benched twice you are talking 💀💀

  • funkytownlondon
    FunkyTown (@funkytownlondon) reported

    @SkyHelpTeam May as well cancel my subscription, sorry @btsport

  • MortyMark
    Mark (@MortyMark) reported

    @magsloveslife2 @SkySports They need to calm down. We don't want Ipswich losing their record.

  • Crazy_DavidP
    David Preston (@Crazy_DavidP) reported

    @SkyHelpTeam Thats because Broadcast on Sky is the Same Crap repeated 3 times a day,

  • d_ezeike
    DE (@d_ezeike) reported

    Sky sports absolute ****!! Only shows united vs Southampton today and nothing else not even city vs palace joke of a company @SkySportsPL @SkyFootball @SkySports

  • dalebrammer
    Dale Brammer (@dalebrammer) reported

    @SkyHelpTeam I have made a complaint with a general manager and that was a waste of time… I will be following my complaint up with the CEO team but thanks.

  • RossDryden
    Ross Dryden (@RossDryden) reported

    @SkyHelpTeam why over the last month or so does sky go never load at busy times. What am I paying for?

  • 28_flyer
    Lancastrian Sniper (@28_flyer) reported

    @SkySports Pissed again Paul? Apart from Trevor "pissed himself in the back of a cop car" Sinclair, chat's ****.

  • ABHISHE28334984
    ABHISHEK SAINI (@ABHISHE28334984) reported

    @Chels_HQ @SkySports At the moment Havertz is a total ****, whenever the ***** goes to him its his responsibility to control the flow or break but he just looses the ball everytime. Moreover it looks like he doesnt ever try. Just lifting his hands in disgrace

  • Ak_phucku
    kells (@Ak_phucku) reported

    @SkySports Taken him out the team does England a favor to much of this on his day **** preys be honest h has is day couple times a year harry don’t deserve to be in a England shirt

  • ghhirardelli
    Ngothuba Social (@ghhirardelli) reported

    @SkySports An eDiot, he wants ManU to give away Maguire to just any club insofar as he doesn't stay back at Old Trafford. So I'm wondering why he suggestung Chelsea take a garbage player like Maguire.

  • nickoakley17
    nick oakley (@nickoakley17) reported

    whoever is in control of the broadcast camera feed for @skysports is consistently the worst! #BelgianGP

  • prideofsalford
    power (@prideofsalford) reported

    @SkyHelpTeam gone from 75 with a company to 16 download speed with yourselves. Tried everything but it's still bad. Grief of the wife & kids