Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Dagenham, Cardiff, Derby, Manchester, Glasgow, London, Birmingham, Normanton, Ilkeston, Southwark, Plymouth, Jarrow, Leeds, Norwich, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham
|
Internet | 8 minutes ago |
|
Cardiff
|
TV | 1 hour ago |
|
Derby
|
Internet | 2 hours ago |
|
Manchester
|
TV | 3 hours ago |
|
Dagenham
|
Internet | 4 hours ago |
|
Glasgow
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SaJosh (@fiyinjayy) reported@BBCNews Your publications now closely mirror the sun and skysports clickbaiting style. You used to be respected you pieces of ****. Absolute crap reporting. Where was this last year? **** off!!!!!
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pyroshadowboarn💜☠️🐗 (@pyroshadowborn) reported@SkySports May never be able to do it again
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eliza riley (@decomposed_dino) reported@SkyHelpTeam any idea who I should contact regarding a damaged router that doesn't work? I tried the chat bot but AI didn't understand me, rang the number online to be directed to a different number who then directed me back to the first one. Paying for Internet I can't use...
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marion boyle (@marsboyle) reported@SkyUK why have you cancelled help team and using an outdated bot🤬 I want someone to phone me im furious 🤬
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Olive Blagborough (@Fisher45415R) reported@VRoonaldo @SkySports It’s a city internal interview you stupid **** .
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WajirsTweep (@WajirTweep) reported@SkySports Jammie Charagher doesn’t know one or two things about how to be the champions of England. He’s never won the league and it’s disingenuous to ask for his opinion on the champions.
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Sarah-Jane Lee (@Soodge) reported@SkyHelpTeam customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!
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Stevie J (@SJones13663) reported@gkmcfc @SkySports You will find it's the disrespectful crowds that are the issue the personal abuse at him and his family and childish immature behaviour from drunken idiots, grandparents parents etc Your family clearly didn't raise or advise you well or the crowds and personal abusers so stfu
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Tubosun Falowo (@precinoti) reportedVAR RECCURING ERRORS: “WHO IS AT FAULT? THE TECHNOLOGY OR PGMOL OFFICIALS?”. I think to unpack this debacle that we have come to normalized as natural occurrence similar to daily human mistakes, errors by PGMOL officials as seen in almost all game week in the EPL, VAR is simply defined as “Video Assisted Referee”. To break this further, it is officiating a football match using technology i.e video replays, images etc to spot obvious and clear errors committed by the on-field human officials usually 4 personnel or actions sanctioned by the rules as fouls that were completely missed by the on-field officials. For VAR to be effective and not seen as in direct conflict or undermining the authorities of the on-field referees, certain parameters of the game state were defined as areas VAR can intervene like DOGSCO, dangerous play, incidents in the penalty box, violent conducts by players and these activities were categorized into 4 major areas i.e goals (and the attacking phase leading to them), penalties (awarded or missed), direct red cards, and mistaken identity. Now that we have defined VAR and clarified the intended use of VAR, how is it possible that a technology deployed to spot clear and obvious errors made by on-field officials somehow end up with recurring errors that lead to controversies, major talking points post-match every week and in most cases deciding the outcome of football matches? I am Arsenal fan so let’s use Arsenal specific VAR incidents as an example. 3 seasons ago at Newcastle, 3 separate incidents and VAR were unable to spot any. One of the incidents was if the ball had crossed the line. Subjective as at that time because VAR had no camera at the corner flag and no spider camera to confirm if the entire ball had crossed the line. Fast track to this season and at Nottingham Forest, a defender clearly used his hand to control the ball from going into corner kick. There was a camera at the corner, and we all saw that deliberate handball. Juxtaposing both incidents, VAR error at Newcastle had been effectively addressed with a camera at the corner at Nottingham Forest but yet outcome was the same. Arsenal this season at Brighton, Arsenal player deliberately holding a Brighton player in the box during an attacking play missed by the referee but no VAR intervention. At Mancity, an Arsenal player engaging in a violent act but was issued a yellow card instead of a red card. Both actions had no VAR error but officials’ wrong interpretation of the Rules and wrong decision. Typically, most OEMs and other manufacturers usually issue a warning and a recall of their products once that notice significant factory defect or recurring manufacturing errors to their products and such products are withdrawn within weeks, months or sometimes within a year. Before doing this, the OEM go through a process of investigation to determine the root cause, issue a notice to their customers and users and proceed to a remedy phase where repairs and replacements are undertaken. The question now is if VAR (technology) is the problem, who are the OEM of EPL VAR and why have no one asked the OEM to undertake this process of stopping this recurring errors? How come none of the media platforms in the UK ever done any kind of hit piece, editorial or investigative journalism on the recurring errors of the technology? Rather, we have an independent panel that review VAR errors, we have a Skysports PGMOL show where the Head of PGMOL do a review of the VAR errors weekly as well as other controversial officiating decisions, we have another Skysports show where ex-referee do a review of VAR good or bad calls, Talksports have similar radio shows, Ex-Referees have podcasts and Youtube Channels talking about VAR errors and we have media platforms doing annual reports like the one done by BBC, The Athletic and now ESPN doing VAR errors and impact on clubs, title races and relegation battles.
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𝕸𝖎𝖈𝖍𝖊á𝖑 𝕱𝖆𝖗𝖗𝖊𝖑𝖑 (@DMTMF23) reported@SkySports "Protecting" by facial scanning as many people as possible for a government database. Troubling enough for any government/administration never mind the current one
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Colin Wynter KC (@QcWynter) reportedA big thank you to @SkyUK & @SkyHelpTeam. A bolt of lightning down the side of my house blew up the insides of my broadband router yesterday at around 6pm. I was told 1-5 days. At 9.45 this morning, my new router was delivered. By any measure, that is tip top customer service.
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brian callan (@imNowAtwitt) reported@samdennis94 @SkySports You need Irish blood so bad its funny.
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GunnerZeon (@GreasyTopLip) reported@BalanceZimrod18 @SkySports Calm down mid table toss
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HablarBarca (@Hablarbarca) reported@totalBarca @SkySports Damn!
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Gordon Hill (@gordonhill54) reported@SkySports The VAR to me will cause problems. players covering their mouths, they will just say it under their breathe. Time wasting is some thing that had happened since football started. my main concern is VAR.
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GG (@No1Gillygolfer) reported@SkySports so sick of negative from Scots if it is so bad do not watch it yet you do
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sarabia 🍺🇬🇭 (@asilevi06) reported@theMadridZone @SkySports That camavinga second yellow card was he's own foolishness. No need to overturn situation like that. He deliberately let his team down
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The 48 (@Je_suis_Gemeaux) reported@SkySports The mouth thing is stupid
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jb (@jb_muwonge) reported@SkySports @grok write ‘Never undermine a defending champion’ in 10 different languages. Luganda should be one of the ten
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SouthEastSpurs (@SouthEast_Spurs) reported@SkyHelpTeam need help with your mobile please. I am not receiving OTP SMS messages from my employer working from home. Please DM asap I need this fixed this morning . Thanks
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lifes a ***** (@PackmanScouse) reportedNo @PFT_Live on @SkySports again tonight absolutely garbage sky sports we pay all this money & they put ****** Rugby on instead sick of this crap happening #Skysports #shitcompany
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BIG-CHALA 🌍 (@Domexchalaza20) reported@Spyeyesports1 @SkySports He should hang himself
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AN (@RingoNaughton) reported@SkySports Don’t like Arsenal or Gabriel but at least he ad the ***** to step up and take one. Where was Saka again he seems to disappear everytime the going gets tough. Where were the other forwards? **** houses.
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ArseF1 (@F1Arsenil) reported@SkySports Nothing to say about his beloved Liverpool? Up there as one of the worst defending champions ever. Some 400m spent and losing 20 games (nearly the same number of clean sheets we had in the league alone) manager sacked…. Nah didn’t think so. Ageing squad, players leaving
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DUCE of Chelsea 💙 (@maziducehub) reported@theMadridZone @SkySports After the damage has been done
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HeSaidSheSaid (@Frank48709126) reported@SkySports Why the birds there? They won **** all
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Glen 007 (@nugs777) reported@citizensmith @SkySportsBoxing @SkySports Awful
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Kingjames (@kingjames_13th) reported@SkySports How is this **** going to protect me from a freak with a semi automatic rifle shooting in all directions
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Chas (@Chasmo2g) reported@SkySports How ********!? **** can hardly speak English
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Claire Lotriet 🌞 #ubuntu (@OhLottie) reported@NickOzOz @SkyUK I do very much support my staff with things like – feels like you’re implying I don’t. I can’t arrange my time around this one. It needs to be done quickly and I can’t rearrange my diary today or Monday. I hear your point but things aren’t always black and white.