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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 20% Wi-fi (20%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Morecambe, London, Hackney, Tamworth, Ilminster, Chesterfield, Glasgow, Halifax, Southwark, Cardiff, Milton Keynes, Mansfield, Bristol, Harringay, and Swansea.

CityProblem TypeReport Time
Morecambe Internet 8 minutes ago
London Internet 33 minutes ago
Hackney Wi-fi 48 minutes ago
Tamworth Internet 50 minutes ago
Ilminster Internet 1 hour ago
Chesterfield Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bezosishere002
    Bego (@bezosishere002) reported

    @Blue_Footy @SkySports **** you idiot you have been saying the same **** for the last three months

  • JomzTimo
    timo. t. (@JomzTimo) reported

    @SkySports It’s not easy you perverts. You want to create an algorithm to make us fail to win. Every team in the premier league is promoted or stayed because they deserved it. So stop this silly agenda.

  • AllenNext
    Allén Mûtähi (@AllenNext) reported

    @SkySports As usual, England are being over hyped, but after a few games it will be back to complaining about a myriad of issues on the pitch. England 2 - 2 Croatia

  • Rubes6736
    Rubes (@Rubes6736) reported

    @danielsjourney1 @SkyHelpTeam Buy a Mesh WiFi system. It'll permanently fix your upstairs signal without adding to your monthly bill. Sky lock whole-home coverage hardware behind an extra monthly paywall, so you’ll buy the add-on.

  • Geoff1199292
    Geoff (@Geoff1199292) reported

    @SkySports Is it just me but I cannot wait for the sponsor of Sky cricket to be changed, that stupid blxxdy dog supposedly speaking is ridiculous and frankly irritating.

  • JimmyMoore12
    Jimmy Moore (@JimmyMoore12) reported

    @SkySports Already laying the groundwork for an excuse for a bad performance. Please win by 5 goals today because we all need a break from the English media negativity for a day.

  • mellieleeds
    Mel (@mellieleeds) reported

    @SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?

  • Lord_vybel
    ELLERY NII TACKIE-BUCKLIN (@Lord_vybel) reported

    @kniipascal_Cfc @theMadridZone @SkySports Perez is threatening an owner to buy his own product funny. No wonder you support Chelsea

  • BrightonLA_
    O (@BrightonLA_) reported

    @SkySports As a pundit. Knowing how little loans Brighton have done. Is very bad. Sorry excuse

  • Peter1333565163
    Peter (@Peter1333565163) reported

    @SkyHelpTeam @SonamTik SKY SHUTTING DOWN ALL HELP SERVICES FOR THEIR ULTRA EXPENSIVE SERVICE

  • Ricky81D
    Ricky (@Ricky81D) reported

    Hi @SkyHelpTeam @skytv can you please make it more difficult to cancel a subscription out of contract ? All I want is a phone number, website is taking me round in circles.

  • Song_covers01
    amanda (@Song_covers01) reported

    @SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP

  • d_ftbl
    🧊🇪🇨🇵🇹🇨🇮🇸🇳🇨🇻🇭🇷~ (@d_ftbl) reported

    @CFCKhris I couldn't tell you tbh. But I'm damn sure its not what Skysports media manager class as a big game or not(they're all derbies anywayslmao)

  • BackupFreezer
    Freezer_Roebuck (@BackupFreezer) reported

    @josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @hlovo_ 💯right! Ecclestone said it boldly in his Skysports interview, one day after AD21 race, that, "they expected Hamilton to retire after winning his 6th title" and that he'll never win the 8th as they want to preserve Michael's legacy. The interview has since been removed online

  • darrenO83
    Darren omalley (@darrenO83) reported

    @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

  • MLittarru
    Matteo Littarru (@MLittarru) reported

    @SkyUK I just wanted to cancel everything to do with you, and you hang up on me?? 7 weeks to get broadband when the house already had sky.

  • JeffMosesZulu3
    open minded (@JeffMosesZulu3) reported

    @SkySports Bull **** 💀💀

  • UTD_Mavin
    Mavin (@UTD_Mavin) reported

    @SkySports Too bad for Chelsea right now

  • fimiles24
    Fiona Miles (@fimiles24) reported

    @SkyHelpTeam anyone there to help with a technical issue?

  • nattasswfc
    Nathan Blood (@nattasswfc) reported

    @SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.

  • TrenchMadeDrax0
    DraxLee (@TrenchMadeDrax0) reported

    @SkySports Drop the damn cash and get him

  • _GreenEnigma
    GreenEnigma (@_GreenEnigma) reported

    Do @SkySports know that ****'ed Neville is cheating on them with @itvfootball. Wish he wasn't tbf hope he isn't co-hosting the whole tourney, it's already being billed as the worst world cup ever this just confirms it!

  • walker7698
    mark walker (@walker7698) reported

    @SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported

    @SkyHelpTeam Why is the listings missing on RTE One HD on Sky Stream? already rebooted the box still the same this only channel that has no listings. problem is because the box doesn't know whats on it keeps asking for a pin.

  • Honeythedog1
    James Barbour (@Honeythedog1) reported

    @SkyUK I,m a Sky customer for 18yrs. My contract is up. Ruby at Sky made an offer. It wasn’t good enough so she passed me to retentions.Robin in Retentions said her best offer was a lot more than Ruby,s. she couldn’t match Ruby,s offer , computer said no.Unacceptable.

  • londonNY1980
    Frank (@londonNY1980) reported

    @SkySports ******* idiot

  • SamBrow74823937
    Sam Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SamBrow74823937) reported

    @SkySports Yet again, infatuated with Utd because we’re the biggest & greatest team in England. This would never have been said about any other club. Sky need Utd way more than Utd need Sky.

  • UTDTomyy
    Tomyy (@UTDTomyy) reported

    @SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation

  • spicegirlAA23
    Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported

    SKYSPORTS REALLY JUST TOOK AN AD BREAK TO FIX MARCS GRAPHIC 😭😭😭 I CANT