Is Sky having an outage?

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky problems in the last 24 hours

Sky Outage Chart

May 22: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(64.73%)
TV
(13.16%)
Wi-fi
(11.53%)
E-mail
(4.29%)
Phone
(3.24%)
Total Blackout
(3.05%)

Sky Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • jordyswilliams Jordan Williams (@jordyswilliams) reported

    @SkyHelpTeam It’s all okay now, it was down for about an hour

  • GlenLegend Glen (@GlenLegend) reported

    Get this - you contact @SkyHelpTeam team to cancel your 10yr+ subscription, they offer you a deal to stay...then say they'll charge you an admin fee for the pleasure! Dear me. Goodbye Sky.

  • 130heath Ben Joyce (@130heath) reported

    @SkyHelpTeam None at all. Thankfully I’ve paid an independent engineer to fix this already as I couldn’t wait any longer. 😑👎🏻. Poor service for the cost I pay each month....

  • iboyd1984 Ian Boyd 💛💙 (@iboyd1984) reported

    @SkyHelpTeam gutted I recorded the season of Das Boot and now I'm watching it episodes 5 and 6 won't play despite showing as recorded with no errors on my planner

  • tony_linford Anthony Linford (@tony_linford) reported

    @SkyUK reinstate hero Paul Crowther. I say this as a Sky Customer

  • JohnDan16530562 John Daniels (@JohnDan16530562) reported

    @SkyHelpTeam . Having some trouble with my services is there a customer service number

  • lynnharrisx lynn (@lynnharrisx) reported

    @nagem__ @SkyUK omg megan were the same our mini box has completely broken £100 odd a month for shite 😂

  • hughbertb Hughbertb (@hughbertb) reported

    @SkyHelpTeam right I’m going for round 3 with you today. I’m owed £35 in credit and I won’t give in until you get it sorted for me. You assured me it was easy to obtain but you’re on par with @TalkTalk for honesty. Two poor services.

  • RICSchiefexec Sean Tompkins (@RICSchiefexec) reported

    @dmann_tft @RICSnews @MT_editorial @WomenEqualities @SkyUK @dmann_tft & I value the support & guidance you & others have given me. When it comes to #diversity #Inclusion all leaders are learning & kidding ourselves if we aren't. Important to surround yourself with people who can support & help even when you get it wrong #human

  • KidKarbon Kid Karbon (@KidKarbon) reported

    @BabsSheKing @northumbriapol @SkyUK Standing against fascism does not require the support of violence, change is possible through peaceful means. I hope @SkyUK distance themselves from this thug.

  • howzy1 Gaz Howes (@howzy1) reported

    @justinpossible2 Well that's where your wrong lol not that it was a game just finances are tight at the moment but anyway just had a £13.99 per month discount off my broadband so it's not too bad thank you @SkyUK

  • VickyIrwin Vicky Irwin (@VickyIrwin) reported

    @SkyHelpTeam internet down again! Worst thing ever changing to a 'faster more reliable service'!

  • TheGasGeezer01 Big P (@TheGasGeezer01) reported

    @jarvisplumbing @AclassJohn @SkyUK @virginmedia Always send them a recorded letter first to advise them how this has placed you at a disadvantage / financial loss and give them a time limit to resolve your issue usually 21 days ! Read up on small claims and you’ll be ready to join the process ! Small claims is last resort

  • LooperzLou Lou 🦄 (@LooperzLou) reported

    @SkyHelpTeam can I download to someone else's Sky box. I'm on holiday in #IsleofLewis. My Sky Go keeps failing coz interwebs are awful, so just wondering if I can download onto the Sky box here to watch #GameOfThrones #helpme #diresituation 😭😱😂

  • johnshigham John Higham (@johnshigham) reported

    @SkyUK £33.50pm after the offer ends for 11MBit ADSL which breaks down to £18.99 line rental, £12.01 for the broadband itself and a £2.50 monthly supplement for not having Sky TV. Pure greed that a VIP scheme that’s just a marketing tool for their advertisers does nothing to compensate.

  • Becky_Raynerxx Becky.x (@Becky_Raynerxx) reported

    Why is @SkyUK @Yahoo so rubbish! I’ve been locked out of my email account since I arrived in Thailand your website for support is awful. I need my emails whilst I’m away!

  • RedrupMillie Millie Redrup (@RedrupMillie) reported

    I was previously with @SkyUK before joining VM. The issue is not my phone, nor the app, I’ve reset my phone and the app, done everything, it’s deffo a WiFi issue

  • Rusmac7 Russell MacAnaspie (@Rusmac7) reported

    @virginmedia awful service again. No tv or broadband for 2 days. Time to get @SkyUK. Wouldn’t recommend @virginmedia

  • paschalpk14 paschal kellaghan (@paschalpk14) reported

    @TaraJacquelineM @SkyUK Don’t get me started with this crowd. Embarrassing service.

  • Rusmac7 Russell MacAnaspie (@Rusmac7) reported

    @virginmedia @SkyUK more crap service from @virginmedia, no tv or broadband for 2 days. Time to go to @SkyUK. #crapservice #DISGRACE

  • mark78789469 The Corrupt Referee (@mark78789469) reported

    @PeterMcilvenna @UKIP @Nigel_Farage @SkyUK @theresa_may @MrBrendanCox My thoughts exactly. Dank has my vote. The EU will be majority of parties that support the national people of their country and not the EU elite who care only for themselves.

  • GrantSeenan Grant Seenan ✟ (@GrantSeenan) reported

    Since my @SkyUK went from £35 to £140 I called to cancel, twice transferred to cancellations and they’ve hung up before answering 😒#robbinB

  • MikeRog05812619 Mike Rogers (@MikeRog05812619) reported

    @SkySportsPL @SkySports I am afraid it’s more media trash talk after all if the PL can’t upset the squad the media will try after all now we are top the media will attempt to pull us down that’s your place isn’t it

  • thirdmillencom The Moral Compass 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🇮🇱🇺🇸 (@thirdmillencom) reported

    @Plinkyplonk2 @ViscountBraith1 @SkyUK @SkyHelpTeam @38_degrees At least we know the level of public feeling against that guy. These people think they can do what they like but it’s only the ferals who will support them

  • TR4PM2022 ConM (@TR4PM2022) reported

    @TheJoshuaTurner @SocialM85897394 @BurgerKingUK @BurgerKing Works at @SkyUK customer services apparently

  • Jon_Sherlock Jon Sherlock (@Jon_Sherlock) reported

    @SkyHelpTeam Regular phone calls today (hourly) from my internet provider stating we will be disconnected, choose option 1. I hang up, clearly a scam, (Sky not mentioned) but number of neighbours have received the same, all to Sky Account Land Lines.

  • Egnosdolittle Bryan Lillie (@Egnosdolittle) reported

    @SkyHelpTeam I have been through fault finding including changing HDMI input on TV. Getting Samsung to reset HDMi ports, reset sky Q box etc. All give temporary fix but then behavior returns. Very frustrating.

  • Dsfox6 Damien Shields (@Dsfox6) reported

    You gotta love at @SkyUK very poor service... been customer for 12 years just renewing my services and I have to pay more than a new customer..

  • MarziaNicodemiE Marzia Nicodemi (@MarziaNicodemiE) reported

    @SkyUK I am no longer with SKY as from today. I want a final bill but cannot, for the life of me, get in touch with SKY. Not prepared to spend hours on the phone. Website sending me from pillar to post. Please help.

  • Floorit_nick Nick Bradshaw (@Floorit_nick) reported

    @SkyUK broadband is stupid. Get emails telling me copyright material has been downloaded with my connection and to login to check activity only to get giving the msg "sorry, you're not authorised to view this page". Time to switch

  • CRJM07 Craig (@CRJM07) reported

    @brido5 @virginmedia Cheers @virginmedia come home to complete uni assignment - no WiFi anywhere in the West of Scotland. Constant issues since I renewed, time to go back to @SkyUK

  • adrelthi Little Red Courgette (@adrelthi) reported

    @TeltheTrekkie @MoggMentum @themadbrewery @SkyUK If they do, I’m switching to sky 😂 virgin sucks anyway

  • taramayrees Tara Rees Ⓥ (@taramayrees) reported

    Really excited for @SkyUK getting installed in a couple weeks, because @virginmedia is down AGAIN 😫

  • barrysweetman Barry Tweetman (@barrysweetman) reported

    @NickCOYS @TheBoyHotspur @SkySports Any fan selling to another for a few quid extra is ok by me. But theses have put them on a selling platform where anyone can buy them.Thats the problem.

  • ArthurFoxache1 Arthur Foxache (@ArthurFoxache1) reported

    @MoggMentum @themadbrewery @SkyUK And I’m guessing that he’s never had a girlfriend

  • Neil_Carter Neil🇬🇧🏆🏆🏆🏆 (@Neil_Carter) reported

    @StevePenk @ManCity @SkySports @SkySportsNews It was piss poor, an embarrassment to the best team this league has witnessed

  • jamrock Jamrock 🇯🇲🇬🇧🇳🇬 (@jamrock) reported

    @TomCahill_3 @NUFC_OurClub @LibAntiDems @SkyHelpTeam I had never though to call Farage a clumbercunt, you make a good point tho. Thanks @SkyHelpTeam for this extra customer service 🙌

  • AngryBilic Angry Bilic (@AngryBilic) reported

    @aldredtj @SkyUK He’s probably the ****** that offered me a shit Sky deal the other day. Moron.

  • Sarat_Chimp Tracmar@DCUO (@Sarat_Chimp) reported

    @sisir_pradhan @TataSky @SkyUK @RNTata2000 @tatatrusts That is what we pay for but the real picture tells a different story. The worst service, the worst customer service, the worst attitude, the worst technical teams, the worst technicians. Guess we are paying premium for the worst

  • _CarefreeBlue G (@_CarefreeBlue) reported

    @kaahil11 @ChelseaFC @SkySports Not surprised you have a Willian avi awful opinions all round

  • Gazza44211 H (@Gazza44211) reported

    @aruprahul @SkySports Played once last season on the RW because of injury and was awful. Watched him for the last 3 seasons coming through our youth setup. Always played lw.

  • rosiedoes Rosie (@rosiedoes) reported

    @wriggers69 @Sallyskidel @GillEllis01 @SkyHelpTeam Not rifles. Not racism. Not hate. A sweety milky beverage isn't going to kill you if it's splashed on you, but it will bruise a horrible man's ego and I'm pleased that it did.

  • harryc_m Harry Cooper-Millar (@harryc_m) reported

    @SkyHelpTeam I wish to cancel my account.

  • JemmaLousiex Jemma (@JemmaLousiex) reported

    @SkyHelpTeam trying to speak to someone from sky customer services seems virtually impossible! I need some help with my account however I cant even seem to make a call to you guys!!

  • Gledster Gledster (@Gledster) reported

    @WayneDaleyUK @Nigel_Farage @SkyUK @SkyNews I know it is but that doesn't mean someone in a professional position like yourself has to post about it and phrase it in such a way. It has nothing to do with Northumberland or county business and looks really bad for the council.

  • harryc_m Harry Cooper-Millar (@harryc_m) reported

    @SkyHelpTeam I’ve tried THREE number 1) wasn’t for existing customers 2) no longer exists 3) always ended up telling me about the SMS system and then hang up. The customer service is awful.

  • rosiedoes Rosie (@rosiedoes) reported

    @boycesbike @SkyUK I'll contribute to his GoFundMe and leave Sky as a customer if they sack him.

  • MelodyChealNLP NLP Melody Cheal (@MelodyChealNLP) reported

    Dreadful service from @SkyUK for our broadband. Very frustrating the lack of problem solving shown. Anyone else having problems with @SkyUK

  • DerekSTaylor Derek S. Taylor (@DerekSTaylor) reported

    @OG_SYNGED @MoggMentum @themadbrewery @SkyUK I don't like what this bloke has done and he should be prosecuted. But a) your call to mob rule is as bad as his b) employment law is quite clear. Sky sacks him for this, he'll go to a tribunal and win.

  • sootyday Robert Day (@sootyday) reported

    @SkyHelpTeam Hello sky , as you didn’t give me notice my sky had gone up can I cancel anytime

  • hughbertb Hughbertb (@hughbertb) reported

    @SkyHelpTeam I need help with your service please

  • stuart_pearce Stuart Pearce (@stuart_pearce) reported

    @justdarcyp @SkyUK Don't be an idiot

  • AVPsHere Ally Pally Doo Dar. (@AVPsHere) reported

    @Briandavidson86 @SkyUK To be fair it’s no different to @virginmedia, the amazing Super Hub that can only push a signal roughly 2 metres away from itself. Then they try and tell you there’s not a problem yet look how many have to buy a router or of course virgin will charge you £3 pm to solve the issue.

  • JFerdie ferdz100 (@JFerdie) reported

    @SkySportsNews @SkySports That is actually disgusting!!!! **** UEFA and **** BAKU aswell!!! Absolutely gutted for miki

  • kovo_one 💙 xIxBlackColAxIx 💙 (@kovo_one) reported

    @SkySportsBoxing @SkySports @anthonyfjoshua With his biceps 💪 it should not be a problem !!!

  • Veosoco Greg Smeaton (@Veosoco) reported

    @TonyKhan hopefully you'll announce a weekly TV deal with @SkySports or @ITV in the UK, I know myself and thousands of others are sick of the same people shoved down our throats from #wwe like #RomanReigns #CharlotteFlair #SethRollins #BROCKLESNAR

  • sgcool19 Segtom (@sgcool19) reported

    @Iukecfc @austinblinks @ChelseaFC @SkySports The problem in Chelsea is the board not the manager........ How on earth do Chelsea sack all there winning manager. I hate Chelsea for this stupid board who have nothing to offer

  • Robbo20002001 Ric Robinson (@Robbo20002001) reported

    @SkyHelpTeam phone dead, fibre dead... 1 to 5 days to fix. No offer to send a 4g hub or anything. Makes me think BT is the future #nothappy

  • sarrigasm Pravesh (@sarrigasm) reported

    @ChelseaFC @SkySports I am beginning to despise this club. This club will be sole reason if I commit suicide or harm others. Why ******** you not appeal to CAS when you ***** were so bemused by FIFA decision. You money making ***** of a club with that ***** in charge.

  • RadeshD_CFC96 Radhesh Domun (@RadeshD_CFC96) reported

    @ChelseaFC @SkySports Well, **** this board and **** Israel. Club being run by incompetent fools.