Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Gastard, County of Flintshire, Portsmouth, Croydon, Northampton, London, Tonbridge, Bathgate, Dublin, Stevenage, Sunderland, Rushden, Blackburn, Glasgow and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 County of Flintshire |
||
| Portsmouth |
Total Blackout | |
| Croydon |
Total Blackout | |
| Northampton |
TV | |
| London |
TV | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@Adam98746082) reported
@SkySports "In the way it's currently being proposed" you think we're stupid Boris (of course you do)
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Jon
(@JP2025) reported
@GlenBarrow3 @SkySports Fake plastic fan go support the nfl
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NickHurst12
(@hurst12_nick) reported
@irvines02 @SkySportsPL @SkySports An awful situation for them and all the staff none the less.
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mickclark6441
(@mickclark6441) reported
@SkySports Wish they'd stop saying "could".. they damn well should
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Daryl
(@Darylcorby) reported
@SkySports why does the picture in the Leeds vs Liverpool game on many occasions look very poor, almost like a ***** camera lens. Certainly not HD
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Jon
(@JP2025) reported
@meandonlyme67 @ThatEvilGiraff1 @SkySports Let them the plastics can watch that fake ****
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Stewed Rat Ryder
(@StewedRat) reported
@SkyHelpTeam Neighbour is on @plusnethelp and their's is down too and have just been told was down last night as well. Wider issue then BH2 postcode for your reference
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Dave🇰🇪🇪🇦💙
(@Dave67753850) reported
@SkySports Feel bad for the boys who have always dreamt of this stage,,, Their dreams have been completely shuttered on zoom
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Stewed Rat Ryder
(@StewedRat) reported
@SkyHelpTeam Thing is, it's likely a local exchange or similar issue which will or won't show up on an engineer visit when everything may be working?
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Andy Heap
(@ah2gcc) reported
@SkyHelpTeam we have a Sky Q 2TB box, connected via Ethernet, and 2 Sky Q Mini boxes connected via wifi, when I am downloading games on my computer connected via Ethernet (not wifi), it interferes with the mini boxes making them freeze, which is crap any ideas how to fix?
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Andrew Creak
(@AndrewCreak) reported
Having to use my Sky mobile data because my Sky WiFi never works and when I’ve brought this up to @SkyHelpTeam they always say “it’s working as it should” when it really isn’t. Feel like their wifi is so bad so that we have to use up our mobile data allowance. Awful.
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KD
(@KADillon98) reported
@SkySports Good, bad Arsenal and United from Europa too, perhaps even take back their TV revenue from those competitions... hit them where it hurts
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Marian Watkinson
(@MarianWatkinson) reported
@SkyHelpTeam trying to activate Sky Go Extra via my Sky VIP rewards, it says its confirmed but I never receive an email from you and then the offer reappears the next day? How can I activate Sky Go Extra?
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ian hilton
(@ianhilton) reported
@SkySports @GNev2 I don’t normally like this bloke but ******* hes got it spot on!!!
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brad williams
(@brad_lee98) reported
I think klopp will be sacked in the morning after his comment tonight on @SkySports why would he want to be at a club like that, makes it worst when these owners don’t even discuss with the coaches and players what they want to do! #SayNoToSuperLeague
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Poet
(@poetscorneruk) reported
Lads at @SkyUK You are meant to be part of my team. You man are in the AM position. But I haven’t seen any assists recently. Your broadband service is awful. It might be a Ozil Situation.....
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NigerianBacchanalist
(@RubMyBaldness) reported
In this whole thing UEFA and Skysports are the most Brazy. Pot Kettle Black just making noise like shouting people. It's as if Millionaires are upset billionaires are mocking them so they gather normal people to support them as pawns.
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andrew robinson
(@andrewjrobinson) reported
@andybmcfc1 @SkySports They have broken the rules.... likely to end well in court if you speak to most lawyers!
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David Blincowe
(@BlincoweDavid) reported
@SkySports Pay your hard earned money to follow your club or for subscription and sky package deals to watch your team EARN their spot in Europe for now basically it's all void now as the teams have bought their way onto the Yankee NFL draft like football they want DISGUSTING **** Football!
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OJM.
(@Mr_OJM) reported
The @premierleague and @SkySports literally CREATED financial excess and greed in the "beautiful game". Now all of a sudden they are vehemently opposed to money. Is it that or is it more that they are just annoyed about being cut out of the financial pie?!?! You decide!
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Randy
(@Randyoooooooo) reported
@SkySports They should have kicked them all out of every competition,including the Prem. These clubs should be dropped down to the lowest league until their owners sell up. All merchandise should he banned in the UK and no match involving any of them should be broadcast
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Uncle Wilsøn™
(@iam_wilsons) reported
@SkySports Too much talkativeness is bad for the health.
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Rich
(@richard_850) reported
I will 100% quit any service that funds #ESL in UK. If its @SkyUK or @btsport and I miss my teams games so be it. If its @primevideosport I will quit prime & order earlier from other outlets. #stopthesuperleague
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Liz Scott
(@lily_scott) reported
@SkyHelpTeam Thanks for the reply, but it’s not a signal issue - for some reason, ever since I got it, my Sky box will only record 1 program at a time. It will schedule 2 for the same day & time but will only ever record 1. I thought you could record 2, but had to be watching 1 of them?
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RMP Light and Power
(@rmplightpower) reported
@GlenBarrow3 @SkySports ********* league won’t happen but would enjoy tin pot 15 years bought success Chelsea and the other 5 scumbags getting binned.. big 6? Big 2, 1 used to be and 3 never have been
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Jerry Da Ponte
(@JerryDaponte) reported
@Steersy79 @SkySports Not in this pandemic era. I would not support this decision to breakaway from the very fabric & foundation that club football was built around.
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Dave Sinclair
(@DaveSin45764592) reported
@SkySports Why have sky avoided the Q. If ESL does happen, which I very much doubt, but if it did will sky be entering into TV contracts with them. I guarantee sky will offer huge sums and part of the problem. Sky can be all critical now but guess who will be throwing money into those clubs
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Alex McLean
(@lexmclean) reported
@SkySports Surprised the Glazers have turned out to be bad tbqhwy
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trdhorseracing
(@trdhorseracing) reported
@SkyHelpTeam are you aware what a total abomination SkyQ is? Pictures constantly freezing, boxes constantly freezing, constant connection problems. Absolutely appalling
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Tynmar
(@storey966) reported
@nelsonusm @SkySports I doubt that it's possible to persuade a big US financial institution to bankroll you to the tune of £3.5b merely on signalling an intent. There is a structure to this, there is a fixture list, there is more than a signal of intent.