Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (17%)
- TV (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Chorley, Brighton, Northampton, Rotherham, City of London, London, Hammersmith, Rochdale, Dartford, Birmingham, Royston, Basildon, Bristol, Ilford, and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 minutes ago |
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Internet | 20 minutes ago |
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Internet | 49 minutes ago |
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Total Blackout | 3 hours ago |
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Wi-fi | 5 hours ago |
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Internet | 6 hours ago |
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Wyles (@MJW_F1) reported@SkySports Having watched every race live since 1993, I have seen many changes & loved F1 even through the seasons that others said were boring I can honestly say so far this is the worst season I guess fans like myself don't matter anymore as it's apparently all about showbiz & influencers
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Smash (@Chrismartin1984) reported@Chels_HQ @SkySports Project is terrible and a complete joke. However this claim that they are some sort of feeder club is complete garbage there is no evidence of that
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FairsCup69 (@NUFCCrues) reported@Boothroyd86 @SkySports As poor a winner as he is a loser.
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a. (@RegularEra) reported@SkySports And it's ****, like this advert.
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Gazza (@kunsbannedhair) reported@liamgallagher lol who ******** listens to the "experts" on @SkySports anymore? It's usually some Norman with a jumper wrapped round his shoulders in loafers and no socks telling me where Pep Guardiola got it wrong...It has turned into drama school project TV.
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Clarky🇬🇧 (@Clarky1976) reported@SkySports I wish Gary Neville would just **** off from Arsenal matches. A total ******😡
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AlAFC (@Philjokes3) reportedCan Gary Neville ever shut ******** up @SkySports
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Nike Ralph (@MjelkRen) reported@jammierooroo @SkyUK Why would you even pay for that legacy garbage “television” tho. The internet exists!
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ArthurPewtey999 (@pewtey99995828) reported@jammierooroo @SkyUK Cancel the standing order/direct debit first thing, they will soon be in touch, then you can tell them where to go.
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John (@jhnstncpst) reported@SkySports Utter rubbish to become winner now just press a button garbage
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Mikel Supreme (@Otees13) reported@SkySports are utter *****. Biased agenda driven narratives against Arsenal. @GNev2 spewing his little narratives for the entire game - **** off. What are we paying for @Ofcom
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andrew potts (@andrewp70659973) reported@SkySports when do think this is a bag of shite, and stop pumping down every subscribers throat?
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SuperPosh2021 (@bluearmy2015) reportedWhat a disgrace @skytv are been on the phone for an hour my Aunty is expected to pay £50 a month for lowest form of broadband because she can’t have full fibre due to a care package on her phone, after 18 years as a customer I expect better @SkyHelpTeam
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BoudaSmoke (@DanielTStocks) reported@jammierooroo @SkyUK I'm not trying to be a **** here, but when they said, "Hi, I'm X from Sky...". She couldn't hang up the phone?
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Lord Samuel J Jack ⚒️ (@SamuelJJack2) reported@SkySports Tune into @BTCC instead. Actual cars with engines racing. **** Duracell 1.
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Andy (@SepLad) reported@jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts
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Michael Owen 🇫🇮 (@MoonTerrier) reported@richardajkeys Too much football on the tele now, people have got bored with it all. Skysports has been good in some ways but definitely bad in others
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Paul Dakers (@realpauldakers) reported*******, i get a better reception on my phone than I do on the TV for #MLB @SkyUK are ******* useless! You should be giving me money instead of ******* charging me!!
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irishdon (@themac1995_) reported@golfiematt1 @joe43932 @SkySports Retard. Watch the sport you enjoy burn before you but lack any ***** to call them out. Wee sheep
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conraddesign (@cre8tive_typ3) reported@SkySports not been told I needed tnt to watch HBOMAX sport, very poor of you.
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👅🫶Alas / minx ☺️🫶👅 (@x_Sala_24_12_72) reported@jammierooroo @Craftycryer @SkyUK Just move to someone else and cancel DD etc .. then escalate the complaint and refuse to pay the leaving charge ... Sky are terrible the equivalent to British gas .. the worse out there ..
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Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported@jammierooroo @JAU_4 @SkyUK Doesn’t help when the call centre is based outside of the UK. They just work off a script, no empty or emotions on that script. I do hope you get it sorted, they are the worst company for customer service
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Puglife69 (@craigybaby42) reported@jammierooroo @garethlewis1959 @SkyUK If she was crying on the phone agents wouldn't have resigned her in a contract terms and conditions are read and your mil would have agreed calls are recorded if bad agent behaviour would be monitored and looked into there is more then meets the eye with your tweet
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Diogo dalot (@dalot_diog57679) reported@talkSPORT @SkySports @NOW Big retard can’t form his own opinion and has to read it off the screen
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Sheena Walker BA First Be The Best Then Be First (@sheena_walker1) reported@jammierooroo @SkyUK I have just left Sky after being with them for many years Now with Virgin great customer service and less hassle
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Annie Cricket 💙 (@AnnieCricket) reported@jammierooroo @SkyUK I am going to terminate my contract with them . They make it so hard to do this online whereas naje it v easy to add products . Cruel company
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JT (@HeavensNight_JT) reportedI know @SkySports have to push their stupid narrative, but all we needed was a point. I'm happy with that. 3 points now from 2 games COYB. #itfc
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ROZER (@ROZAR999) reported@jammierooroo @SkyUK Cancel it for her cancel it for you . That's crazy money for not much in return
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Steve Boothby (@SteveBreave) reported@jammierooroo @SkyUK How anyone pays £100 a month for a service like this defies logic.
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Loweski #⃣1⃣0⃣1⃣ (@d_lo101) reportedHey @SkyUK why is my sky q box showing a tv show on my “continue watching” when I have NEVER watched it nor do I ever intend to. Please allow the ability to remove shows from this list!!