Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 10: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Luton, Hampstead, Wilmslow, City of Westminster, Ilkeston, Barnsley, Newport, Islington, Poplar, Croydon, Newcastle upon Tyne, Loughborough, Stoke-on-Trent and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Luton |
TV | |
| Hampstead |
Internet | |
| Wilmslow |
Total Blackout | |
| City of Westminster |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Pat
(@Sheffieldlady1) reported
from
Sheffield, England
@SkyHelpTeam I think I am going to throw sky q mini box through the window. You have supplied a booster it is connected all lights on but its still not working. What now please ?
-
Dingdangdo
(@Dingdangdo3) reported
@eiffel_71 @SkySports They really don't. Women's football, awful.
-
Boris Bailey
(@theborisman88) reported
These @SkySports commentators as usual. Oh David moyes finds his team behind unfortunately but they have been playing really well. Can't just say contes spurs have done well? **** off you wankers
-
Shengis 🏴🇬🇧
(@gallantpioneer1) reported
@EroLynch1888 @glasgowsportsfa @SkySports No you won’t as the “contract” will be broken
-
ScouseTims
(@ScouseTims) reported
@SkyHelpTeam See prepared script. It's never been fully fixed so it'll be switch it off and on, try logging in to change something or other etc etc. Not really customer care is it (not your fault just following what you've are @SkyUK policy)
-
The Bald Don
(@BMutch03) reported
@SkySports he is full of ****... he is the one who walked out of the fight not Jake
-
bobbie
(@robemtuknet1) reported
@SkyUK I am utterly disgusted at your Bumble decision Many of us will now join your cancel culture by cancelling you BT sport better anyway
-
Trebor
(@Trebor_1872) reported
@SkyHelpTeam Looking to cancel sky sports package can you help
-
Robert Mathieson
(@RobbieGers1969) reported
@KBoyd55 @SkySports When you reschedule the game against that lot for a Wednesday night tells you that no fans will be at the game, this was never done about the fans and we can all see right through it
-
Arrun
(@TheArazzerboi) reported
@SkySports I would say "Great, finally time for someone to step up and take over to fix this mess." But who is there that's going to want to take the reigns in the first place?
-
Gabriel Brown
(@Gabriel98660315) reported
@SkyHelpTeam I've been a very satisfied Sky customer for 15 years, trying to get over my recent bad experience of mis-sold broadband deal :(
-
JT😍THFC
(@Spursruinlives) reported
@RyanUK **** @skysports agenda driven 7.44 the channel goes over
-
CK
(@broomoftrigger) reported
Oh @SkyUK. After I called (x5) you said you’d fixed massive problem & dealt with subsequent anguish you’d caused my octogenarian relative. You promised all would be well. It’s not. Engineer disconnected phone line, leaving no fixed line telephone, said to call Sky, & ran away.
-
Becky Rose Carver
(@_thecompassrose) reported
& I still have @SkyUK taking money from my account why?! signed up with them in October and cancelled after 2 weeks because they couldn’t provide the service they sold me. I’m taking this lot to claims because I’m tired of seeing them
-
Frank McCallum Boy On The Tram
(@JordanJeffrey19) reported
Why ******** is there no Scottish games on the tele again…. @SkySports SHAMBLES.
-
Matthew Bastable
(@mattybwbafc) reported
@SkySports I think any real boxer would KO jake Paul after a round or two, there's a reason he's only fighting retired ufc fighters 🤡 Jake Paul is not a pro and never will be unless he beats actual boxers, end of
-
Leanne Williamson
(@LVW1990) reported
@SkyHelpTeam you’re unable to fix the issue with our #SkyQ box therefore we cannot download any programs. No timescale for resolution and no offer of compensation, so we are paying A LOT for a service we cannot use. Help??
-
MG
(@MarcoGrimlock) reported
@glasgowsportsfa @180dartsbetting @SkySports Refund mine too and cancel my subscription. No other league is cancelling fixtures, so no excuse for this.
-
ScouseTims
(@ScouseTims) reported
@SkyHelpTeam Done that too many times previously. It's ****. Turn it off turn it on etc etc pile of shite and a waist if your and my time has you'll come back with the prepared script. If I turn it on & off the other TV is then affected.
-
Steve Ansell
(@steveansell) reported
@SkyHelpTeam as a new customer to sky I am so underwhelmed with the experience. No tv 2 days after install date with a ‘niche’ problem. #rubbish
-
Jake
(@JakeK4200) reported
@JoshHolloway512 @SkySports Of course he picks the fights, but those he beats he does fairly. The Till fight was over 3 years ago and was a completely different sport. No ones getting payed off. Woodley Paul 1, Jake looked quite poor and only edged the fight, if he was paying he’d have destroyed him, no?
-
Will Sugg
(@SuggWillSugg) reported
@SkyHelpTeam I am still unable to download anything from on demand or catch up, please can I have an update on this fix?
-
Soultied
(@CheckTheMeanin) reported
@SkyHelpTeam Hello, Jason, No I’ve not contacted anyone over this issue yet,how do I make contact to resolve this?
-
Gregg Syder
(@sydrik2010) reported
@SkyHelpTeam third day with intermittent broadband, line test says clear and no issues in area. Live in an area with little phone signal and rely on WiFi a lot.
-
Mark Lynch
(@marklynch7) reported
@SkyHelpTeam Why bother? I’ve don’t that several times already!! Thanks for your ‘help’
-
pingersndingers
(@pingersndingers) reported
@SkyHelpTeam my wifi has been down for multiple hours and on the router it has 3 green dots and one bright orange where it says the voice
-
Jamie
(@LCJay17) reported
@SkySports you need better pundits, *******.. waffle, waffle. Waffle 😴 #Redknapp
-
David Elliott
(@delliott3) reported
@SkyHelpTeam Hi, my SkyQ box keeps disconnecting from my router even though the router is working fine for everything else. It’s really annoying and the box wants me to put in the password manually using my remote every time which is soul destroying. What is the issue?
-
Toon Crier
(@CrierToon) reported
@SkySports The standard is so poor. VAR is meant to ensure the correct decisions but just covers the ref’s back. Ref chief Riley is ignoring the mistakes and contemptuously has appointed Pawson the man who ignored the blatant penalty, Ederson on Fraser, as the ref for the Toons next game.
-
Scott F
(@S_Falky) reported
@ScotlandSky @SkySports 100% ruined 70% of Scotlands 2nd of January. New Years game is probably the most looked forward to game of the season, in the same hour we’re hearing the side effects are 2/3 less than previous variants Scottish Football shut the place down. Shambles, absolute shambles