Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hammersmith, London, Glasgow, Feltham, Birmingham, Reading, Doncaster, Harringay, Deal, Ayr, Southend-on-Sea, Eastbourne, Barnsley, Rotherham, and Derby.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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Wi-fi | 5 hours ago |
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Internet | 6 hours ago |
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Internet | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ムザファ (Muzaffar) (@MuzaffarMusa) reported@Goatciello well compared to Doriane Pin we can guess who's the better driver. Also she's doing well at SkySports F1 so even if her racing career doesn't work out she still got somewhere to go with all her experience as a driver.
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AndreWick🏎️🏍️🏁 (@letsgogp) reported@SkySports the guest on the grid are not obligated to speak to @MBrundleF1 , also you need to get someone with a more likeable personality to do that job, he's rude and entitled. Read the room! #F1 #MonacoGP
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jjams67 (@jlund76) reported@SkySports Same as when Lewis had problems last season I have sympathy and belief that he's right about these issues.
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Rubes (@Rubes6736) reported@danielsjourney1 @SkyHelpTeam Buy a Mesh WiFi system. It'll permanently fix your upstairs signal without adding to your monthly bill. Sky lock whole-home coverage hardware behind an extra monthly paywall, so you’ll buy the add-on.
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HowToGetMoneyAndTruth (@HowToMoneyTruth) reported@DeadlineDayLive @SkySports bruh activating him now feels like a desperate move y’all really think he’s the solution? this ain’t it fam it seems there’s nothing new under the sun—same script just different actors let’s keep rewriting the same old lines
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matt (@homerj72) reported@SkyUK why is my bill going up 40% but if I am moving the the same house I would get 40% cheaper. 21 year VIP customer charged more than new customer???? 🤔
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amanda (@Song_covers01) reported@SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP
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Mazza (@mazzaVmix) reported@SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.
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Steve Smith (@SteveSmith40242) reported@SkyUK I’m disabled and think I made a big mistake going over to my broadband recently. Terrible connection,especially on my iPhone. Everything the engineer installed is completely out of my reach. I’ve sent several to you but had no reply. Maybe I should leave 😡
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Bev (@bevjones55) reported@SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me
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You Hate My Voice (@myannoyingvoice) reported@SkySports Damn she's hot
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pri⁸¹ (@osc4rpi4stri) reportedzak gng on tv saying "oscar was speeding" "oscar didnt say anything about the broken up tarmac" like does he even keep up with the race or ???? cuz skysports literally showed oscar complaining on radio about the tarmac and oscar's team had told him he wasnt speeding :/
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Alex Kabari (@alexblac_ink) reported@Blue_Footy @SkySports They shouldn't go for Mike Maignan, please. He's a terrible shot stopper.
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Kirsty Marks (@KirstyCodes) reported@SkyUK how to lose a customer in less than a week 1. Miss sell a package because they can’t get that broadband 2. Cancel the broadband on the day of new install 3. Charge them more money for a less speed broadband I’m off to a competitor 🤡
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mike murphy (@lebateauivre17) reported@SkySports On Gaza people haven't got water or food Oh never mind It's fun watching cars go round in circles&wondering if Kims arse is real
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Ben hicks (@Afrobear83) reported@SkySportsNews The world hasn’t been like this for the last 19 days….there’s been world cups all over the world…this person here is a stupid ****!!! Well done @skysports🫡
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Andrew wright (@Andreww85373323) reported@SpursInsight_ @SkySports Don't be held to ransom **** the hecke deal off keep vuskovic
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andrew (@reeves1960) reported@EtihadReport @SkySports What progress? Had 2 bids turned down, hardly progress.
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vikas tripurneni💙 (@drvikaz) reported@SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!
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Ian (@Ian820132913282) reported@SkySports Mr know it all done **** all typical sky sports ****** punditry
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Rich Sinclair (@RichRSin) reported@SkyHelpTeam I have to restart my SkyQ box every time I turn my tv on. I cannot use my minibox without restarting the main box. Was sent a new box. Didn’t solve issue. When will it be fixed?
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Rusty 🇮🇪 (@Rusty462286) reported@_SonOfTheDesert @SkySports You've got small penis issues
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United Synergy 🔰 (@Utd_Ste) reported@Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff
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bdosi (@bdosi72) reported@philltee @FOXFOOTY Victorians, who are responsible for 95% of all AFL media, don’t even know they’re doing it - and don’t much care! It’s precisely the same as listening to the SkySports F1 broadcast prattling on & on about their poms! Just unlistenable crap!
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James Lowe 🏴 (@James_mufc19) reported@SkySports He’s a idiot Get rid off him
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manishR (@amrish1304) reported@SkyUK @SkyHelpTeam @Ofcom Dear Sky please update or recall your sky max hub routers as they are really not great.compared to other wifi 6 routers on the market from other providers this is by far the worst.and for the price you charge you are not cheap either
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Kakarot (@K4MRXN20) reported@bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?
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SAINTS442 (@saints442) reported@SkyHelpTeam had a call from someone from sky trying to hard sell me sky movies and was quite belligerent and then hung up. Want to make sure not a scam. Tried ringing but spent 30mins trying to find a help desk number
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Mathew Banks (@banks_math60699) reported@SkySportsDarts @SkySports Bad drunken English, but you get the point.
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Jesse Quantum (@jessequantum) reportedwhy are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports