Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Blackburn, Southampton, Glasgow, Southwark, Ilford, London, York, Liverpool, Barnstaple, Merthyr Tydfil, Crawley, Croydon, Hackney, Halifax, and Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Wi-fi | 12 minutes ago |
|
Southampton
|
TV | 5 hours ago |
|
Glasgow
|
Internet | 6 hours ago |
|
Southwark
|
Internet | 7 hours ago |
|
Ilford
|
Internet | 8 hours ago |
|
Glasgow
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Harvey (@hbghoopster) reportedTime to bin @SkyUK and cancel your @BBC licence- #scummedia
-
DanWot (@danwot) reportedMore sky sports ****. Course they'll be arrest where there's in excess of a million people. Pointless story just another angle to have a pop at The Arsenal. Nice try skysports, you can kill our day today !
-
Matt Enderle (@Matt_Enderle) reported.@SkySports Enough with the ear-splitting EDM on the #WomensUSOpen coverage. I haven’t done nearly enough drugs to make that **** palatable.
-
jjams67 (@jlund76) reported@SkySports Awful character diving was shameful needs to have a look at himself.
-
william mccullagh (@williammcc82829) reported@Kimberley22Ward @SkyHelpTeam My sky app chat bot ask for the customer service number
-
Rohl Out (@SirJohnofCalvin) reported@SkySports Excuses in early. Hes so going to fail badly.
-
VINCENZ (@v_incenz) reported@SkySports No sponsor on the shirt,dat is too bad for the world champion
-
Street Gunner😈 (@StreetGunna7) reported@SkySports @SkySportsPL I don’t feel anything get this **** out my face
-
Glen 007 (@nugs777) reported@citizensmith @SkySportsBoxing @SkySports Awful
-
WajirsTweep (@WajirTweep) reported@SkySports Jammie Charagher doesn’t know one or two things about how to be the champions of England. He’s never won the league and it’s disingenuous to ask for his opinion on the champions.
-
Anthony Garcia (@Anthnygarseeya) reported@danawhite @SkySports @paramountplus Why you such a ***** for israel? Are you compromised by Epstein too? This makes me think so. We didn't vote to support foreign countries over ours
-
HeSaidSheSaid (@Frank48709126) reported@SkySports Why the birds there? They won **** all
-
Macca 2️⃣0️⃣ (@N_Macca74) reported@IcedCityy @SkySports He could never do it without a cheque book, fraud
-
Jim jones (@asdfzer) reported@Gunneruni @SkySports Arsenal won a PGMOL league the official list of errors confirmed that Technically 0 trophies for Arsenal this year
-
Connor McCurdy (@MccurdyCon80361) reported@Zuffa_Boxing @C4CHEV @SkySports Omg zuffa are really the worst promoters. They showing highlights of a fight he lost nearly every round
-
ً (@shafcfc_) reportedBBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.
-
C 😈 (@TYAmorim) reported@jwriddle_ @SkySports Ffs why accept? **** Sky bro
-
marion boyle (@marsboyle) reported@SkyUK all I want is to cancel talk there's no link to do that n nowhere to view package WiFi details
-
CruelJohno (@crueljohno) reportedGood call from the corner- Rozicki was never going to give in but they saved him serious damage with still a few rounds to go #Zuffa #Boxing #SkySports
-
Karl (@ObscureThing77) reported@SkySports why do they never have a shirt sponsor at the start of the season?
-
GunnerZeon (@GreasyTopLip) reported@BalanceZimrod18 @SkySports Calm down mid table toss
-
Margincalling (@Specialsits2) reported@SkySports He should have known that by the end of extra time all those players listed would not be on the pitch. Poor planning.
-
Hewbo 🐝 (@timhewitt1) reported@thegingerwig Because they’re cheap and their **** opinions get clicks. It’s why @SkySports has invested in the rapid decline of sports journalism… hell sometimes they put @MiguelDelaney on the tv. They’ve hit rock bottom.
-
Mark Williams (@mark1984toon) reported@SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?
-
Rob W (@UKRobBoxing) reported@SkyHelpTeam can you fix the MySky app please, it’s saying all sims on my plan have 0gb data.
-
NX Lucia 🌹 (@nx_Lucia) reported@totalBarca @SkySports Not to bad!
-
ArseF1 (@F1Arsenil) reported@SkySports Nothing to say about his beloved Liverpool? Up there as one of the worst defending champions ever. Some 400m spent and losing 20 games (nearly the same number of clean sheets we had in the league alone) manager sacked…. Nah didn’t think so. Ageing squad, players leaving
-
paul cockin (@tipmiddle) reported@SkyHelpTeam customer service is horrendous
-
Todd (@toddmcaleer) reported@Zuffa_Boxing @SkySports @paramountplus You gotta fix the feed on the paramount app. Sound randomly drops out, it’ll lose connection. These are issues that exclusive to Zuffa boxing events. Doesn’t happen with the ufc feeds
-
Michael Svane King of swans (@Supersvanen1) reported@The_Cannon49 They're the worst of the worst. Skysports is a close second, but Talkshite will always have my unadulterated hate!