Is Sky having an outage right now?
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
No problems detected at Sky
Sky problems in the last 24 hours
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Total Blackout
Sky Outage Map
The most recent outage reports and issues originated from Hitchin, London, Dundee, Thornton Heath, Ilford, Nottingham, Hendon, Basingstoke, Slough, Brighton, Huddersfield, Kettering, Birmingham, Blackwood and Dewsbury.
Sky CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Sky Issues ReportsLatest outage, problems and issue reports in social media:
Hi I need a customer service telephone number that my dad can call. He’s isolating at home & is 73 years old. He’s happy to phone you guys, but can’t find telephone number on website for love nor money. Pls help. A telephone number is all that is needed. Thank you @SkyHelpTeam
@SkyHelpTeam Please don’t tell me to run the broadband test. When the wifi goes down, the test will not load, either in the app or on your website. Useless!!
@SkyHelpTeam hello my sky q box is just showing a black screen. Green light on box. Pls help. Thanks
@xLasfy @SkyUK mine isn’t going down but my ping is mad today
thought I’d tell the tl that my internet has gone down 24 times today nice one @SkyUK
@thisishuddy @SkyHelpTeam The support service has been terrible during a time when a service like this is really needed. Based on my helpful response today I'm expected to pay full costs for a service I'm now expected to watch via an app and not on my TV !
@SkyHelpTeam Never said I wanted to reduce my package 🙄. I’m being billed for Sky Sports and BT Sports this month when I paused it 6 weeks ago
Watching #suarez cheat his way through a game on @SkySports is frustrating. But watching @Carra23 trying to play football is another level. I’d have had his pants down for fun. Fella doesn’t know when to stop crying. All game moaning. I’d love to have been marked by him
@paulasawright @SkyHelpTeam Paul I went over 4 weeks with NO service at all and they haven't even been in touch to discuss the refund, instead they put the cost up! I've been trying to talk to someone to tell them I don't want the service, but being able to reach them takes me out of my cooling off period!!
from Dundee, Scotland
@SkyHelpTeam I don't have any cardboard boxes, or a printer to print that label, if you would like me to return your property please send me something to do so in. That was what I was told would happen when I ohoned to cancel.
@SkySports A terrible crime has been committed.... but I thought justice was rioting and looting
@SkyHelpTeam Correct and every time we call we start from the beginning again. We have had 2 engineers from openreach on site who say the fault is with sky. We have registered a complaint which has been closed, how can you do this when you know we have no resolution.
@mickywint @SkySports @bet365 Bullshit mate... it’s sky sports who’ve stitched you up like. Haaland was never playing this game after the knee injury he picked up against Bayern. Sky sports should know that!
@evann91 @SkySports @bet365 Mate i checked on sky sports score centre 20min before kick off to see lineups i was going hazard but he was on bench Haaland Sancho up top then see Haaland isn't even playing its a joke if i got 1 wrong they would of took my money even tho it could never have won
@SkyHelpTeam No, still having problems. The router keeps blinking on and off, by the time the self help tries to diagnose what the issue is it comes back on and tells me the issue has been resolved
@bet365 So disappointing if 1 of the selctions lost i would of lost my money even tho the bet was never going to win with Haaland not playing **** you @SkySports centre had him down as playing that why i picked him instead of Hazard
@SkyUK this is ridiculous. I’ve had no internet during the day and have to go to somewhere else so I can do my job! Called sky they have arranged a technician to come. But ever since they have booked the technician and the Internet is not working at all!!
@joebc @SkyHelpTeam Yep. Just there to direct traffic to the website . Last time I needed help they couldn't even give me a phone number to speak to a person.
@SkyHelpTeam your broadband is about atrocious! Every 5/15 minutes it disconnects! Have reset the modem itself many times and still the same issue. Very frustrating and a waste of money.
@SkyHelpTeam I've spoke to a alternated service before and didn't get sorted
@AndrewClay_TCS @SkySports Froch never mentions it...
Kris Boyd on SSN; “I look out the window and see all the people on the beach and I think well if that’s happening, don’t see why we can’t get football back”. You half witted idiot, two wrongs don’t make a right. Can’t even begin to think why @SkySports think he’s credible!
Another STAGED GOAL by @BlackYellow Defenders all clustered around the box Near to the player with the ball Space out wide Not closing down TWO DEFENDERS Not getting in way of shot When they could have easily @Bundesliga_EN @btsport @premierleague @SkySports @SkySportsNews
@SkyHelpTeam And it’s just come back on!! The trick seems to be tweeting you guys and that causes issues to fix themselves automatically. I might tweet you Tuesday about how I still haven’t won the euro millions see how that works out👍🏻
@SkyHelpTeam sky WiFi is probably the worst. Can't wait to give my notice in next week and join virgin again!!!
@SkyUK closes complaint because the are unable to provide an explanation as to why a sky q box has an error on 4 separate occasions over 3 years. Snotty manager un yielding. No apology or hint of remorse asked to revert back to Sky plus and told not able. Lie
@SkyHelpTeam Can’t go on the internet to even try that link because your broadband service is so poor
from Dewsbury, England
@SkyHelpTeam I’ve checked the link there didn’t seem to be any working going on. So can I report a problem with yourself
@SkySports Sky sports at it again. There love of the top clubs is just as bad as the media in the news world.
from Highworth, England
@SkyHelpTeam Just seen first bill on MySky App and massively overcharged. No help online and phone line cuts me off as billing queries not considered important. Please contact me ASAP. After 2 month delay in set up and 2 engineer visits we’re really disappointed.