Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Huntingdon, London, Reigate, Dublin, Middlesbrough, Batley, Blackburn, Bristol, Croydon, Rochdale, Normanton, Birmingham, Henlow, Cardiff and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Total Blackout | |
| London |
Internet | |
| Reigate |
Internet | |
| London |
Internet | |
 Dublin |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam Plus you lie through your teeth about Sky phones and sim cards. I am constantly being cut off where I live. Your agent lied that it was a local coverage problem yet nobody I know has same problem - because they don't use Sky. You are absolute shysters.
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam If you work for Sky is it a requirement to have entire quadrants of your brain replaced with fresh bullshit? It certainly seems that way from a customer point of view.
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam I have a Sky sim card & mobile account & I am constantly being cut off in the middle of important phonecalls. Your cretinous agent lied to me that it was a local issue. Not true: nobody I know has the same issues because they are not with Sky.
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nigel oakley
(@nigeloaks) reported
@SkyHelpTeam Apps not working tried refreshing them twice powered box of still no joy?Any ideas?Thanks
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Srob
(@susanrober77391) reported
@SkyHelpTeam Just phoned to cancel Sky After over 30 years. No incentive to stay, only pay £15.00 as one of the contracts doesn’t finish until October 😡
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JM
(@erickjmjm) reported
@SkyHelpTeam Hi team, quite frustrating when moving homes, can’t get a good deal as if I was a new customer… making it easier to choose another provider…
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Jawa Hanz
(@jawahanz55) reported
@arsenalbabe_ @SkySports Never They don't speak.
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Claire Still
(@ClaireStill7) reported
@SkyHelpTeam I have had to ring you everyday for 5 days and I have not had one callback. I have tried to speak to a manger each time. I have a new mobile phone that does not work and I have been without a phone for a week, you now say my next bill is £300. Atrocious support
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emma_tr4_rhinos🦏🇬🇧
(@emma_tr4_rhinos) reported
@virginmedia Who's at fault u or skysports was cricket simliar issues picture laggy no sound action and Premier league 502 what happens if I check and it's not back on
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam Your tech is useless too. I have a Sky sim card & mobile account & I am constantly being cut off in the middle of important phonecalls. Your cretinous agent lied to me that it was a local issue. Not true: nobody I know has the same issues because they are no with Sky.
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Ant Northgraves
(@AntNorthgraves) reported
@hcafcboothferry @bazdjcooper He’ll come out on TalkSPORT or SkySports soon spinning some story how it’s all nowhere near as bad everyone makes out whilst staff at the club continue to rip their hair out at his “Acun knows best” approach. He’s a PR merchant. Don’t lap it up
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Lea
(@leamor) reported
@SkyHelpTeam we’re waiting to upgrade our businesses sky system. We had an engineer come out and survey our set up, we’ve had the quote. Now we need to arrange an appt for it all to happen. We’ve rung multiple numbers and get no joy. Any help?
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Bernie
(@Bernie19795584) reported
from
Allesley, England
@SkyHelpTeam Hi Sky, are your accessibility team phones down, as when I try to call the dedicated line I get the main switchboard and they can't help or pass me through as they dont have access to the account. Please advise?
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Laura Craik
(@LauraCraik) reported
@SkyHelpTeam hi, any update on the outage in NW London? #skyoutage #skybroadband yr website says it might take “a couple of days” to fix 😩
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BetCircle
(@ACsBetCircle) reported
@AKBets @SkySports No support from the media with greyhound racing at all there’s no coverage to get new people into the sport. The sport is dying slowly and needs to be promoted
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam For as long as you do not refund me for a service not rendered you are a predatory, criminal operation. You should be ashamed of yourselves.
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam I have a Sky sim card & mobile account & I am constantly being cut off in the middle of important phonecalls. Your cretinous agent lied to me that it was a local issue. Not true: nobody I know has the same issues because they are not with Sky.
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Naeimeh Hosseini
(@naeimhos) reported
Hey @SkyUK I was offered Sky TV to help boost my internet. I have cancelled my broadband, but was told I cannot cancel the TV as it has not reached the minimum term. That agreement was on the condition of boosting the broadband which you have decided to ignore.
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Colin Gale LibDem/Aberdeen FC
(@colingale) reported
@SkyHelpTeam I am having a problem with my Sky Q box, but I am unable to communicate effectively over the phone due to a medical issue can you help.
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Naeimeh Hosseini
(@naeimhos) reported
@SkyUK Thanks. This was advised by the advisor I was speaking with last year. I cannot remember exact wording but I was told to help boost your signal via satellite, they offer TV as well (and I went for it as I trusted your advisor) but went for basic TV as I don't use it.
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Sundip Kainth
(@SundipKainth) reported
@SkyHelpTeam can a manager contact me asap. Complaint about how your last advisor handled my call. 😡
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam If you work for Sky is it a requirement to have entire quadrants of your brain replaced with fresh bullshit? It certainly seems that way from a customer point of view.
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James Love
(@james__love) reported
@SkyHelpTeam Thanks - will drop a message later as it was linking it where I had the problem. It was asking for my Sky account number and wouldn’t accept my Now Broadband one.
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Alaina
(@AlainaGayle19) reported
@SkyHelpTeam What a load of rubbish. It actually states that you will provide tracking information. Are you saying this isn't avaliable now? I am sick and tired of been pushed pillar to post from Sky after been a customer for many years
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Dode
(@Dodeaitken) reported
@SkyHelpTeam Never mind that. Bring back the reminders for programs!!!
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mason Elv
(@MasonElv45358) reported
@ItsJamesPowers @SkyHelpTeam I would ring them say you want to cancel your full package and why and see if they either give you a deal that's more tempting than what you have been offered and then weigh it up if it's no good to you , tell them to do one and keep your money.
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam You are absolutely criminally useless. I am VIP customer of 10 yrs & you keep stealing money each month for services I haven't used & your idiot agents keep hanging up on me.
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Catriona Howatson
(@CatrionaHowats3) reported
@SkyHelpTeam / husband been trying to sort bill for 5 months - you’ve not charged us correct price yet. Awaiting a call back & your help number rang once on his phone & rang off, not once but twice. The joke wearing thin & we just want this sorted. Please advise how to resolve
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mick harkin
(@mickharkin68531) reported
@SkyHelpTeam @MikeHolmes44191 Cl why don't sky accept cancel notice?
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam If you work for Sky is it a requirement to have entire quadrants of your brain replaced with fresh bullshit? It certainly seems that way from a customer point of view.