Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Southwark, Harringay, Luton, Liverpool, Batley, Halifax, Manchester, Carlisle, City of Westminster, Uxbridge, Oldbury, Northampton, Hammersmith, and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 11 minutes ago |
|
London
|
Wi-fi | 18 minutes ago |
|
Southwark
|
Wi-fi | 2 hours ago |
|
Harringay
|
Internet | 4 hours ago |
|
Luton
|
Internet | 5 hours ago |
|
Liverpool
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Relationship Saga (@Relationsh61091) reported@Blue_Footy @SkyKaveh @SkySports Chelsea FC are reported by Kaveh Solhekol to be bottom of the Premier League form table since February, earning fewer points than Tottenham over that period. It’s a claim highlighting Chelsea’s very poor recent form compared to other teams.
-
AVFCBADAMAN (@DanOAvfc) reportedShocking performance by Unai Emery Can't even blame the team for this they are asked to play this crappy way Worst 45 ever under Unai @ga11agbon #AVFC #TALKSPORT #SKYSPORTS Real Madrid would really want this? Doubt it @FabrizioRomano
-
Jane Morgan 🥂😘 (@sarahmorgan265) reported@RamblingTwitch @SkyHelpTeam This happened to me last year Sky cancelled my subscription without telling me. Had loads of problems setting up again 5 visits from Sky engineer. No luck so went to a provider. All fitted and working within 5 days. Sky couldn't do it in 3 months. Good luck 👍
-
1. FC Köln Fan (@EHDMJU) reported@spfl @SkySports Supposed to be an away game but all the Hibs fans have turned up wearing green to support Celtic? Disgusting.
-
Chris (@Chris4krx) reported@ryanadsett I’m only following the SkySports text updates. Has Boscagli been bad? No mention of him at all on SkySports.
-
exe | @terminate (@terminate) reported@spfl @SkySports all the huns I know want to lie down to hearts, they know they won't be celtic anyway
-
Target Confirmed (@ConsumeAsphalt) reported@F1Media @SkyGroup @SkySports My condolences to everyone who's forcibly exposed to SkySports F1 broadcasting. It's a fate I wouldn't wish upon my worst enemy
-
EverythingFootball (@ToonFan14) reportedI find it funny that, according to the media and watching @SkySports, Tottenham’s injuries this season have been “unlucky” yet #NUFC’s (just as bad) injuries two years ago which resulted in us finishing 7th was the “project failing” Got to love a narrative.
-
Makuu (@makuupaul) reported@SkySports We should not celebrate too early. We have 4 Finals in the #EPL and #UCL, that is what matters most. Win them all. Keep our head down. #ARSATM
-
Reddevil1972 (@Reddevil19721) reported@Galaxy123124 @centregoals @SkySports On paper! Revenues go up and down..
-
Jay (@forest_jay) reported@F1Media @SkyGroup @SkySports Fantastic, now improve the actual feed you give them as Sunday was a shambles. Missed so much action, slow to show replays, timing tower not showing info. Very poor!
-
Nacmacfeegle (@yorksrover) reported@F1Media @SkyGroup @SkySports The worst news possible. I work on cruise ships and have no access to sky. I figured F1TV would be my best option, but skys monopoly prevents me from subbing to any plan except access, which is nothing more than the 8minute highlights shown free on YouTube. This is bollocks.
-
MARTIN BUCKINGHAM (@MARTINBUCK25112) reported@AnthonyRJoseph @SkySportsNews I mean hes clearly offside so skysports has learnt **** all.. having said that id rather these tight decisions are wrong than VAR getting involved
-
James Shaw (@Jshaw161) reportedAbsolutely shithouses @SkySports We don’t need to watch a constant feed on a young lad in a very bad way unconscious on the floor! Go to an advert or just move the camera somewhere else in the ground
-
Mike Gore (@TheLobbyGobbler) reported@John_Of_Eng @SkySports Just fuming we pay over £1200 a year for sky and this is how they treat you.
-
Mark Nova (@Marknova_8) reported@TouchlineX @SkySports Mbappe is the problem
-
islandsbm (@islandsbm) reported@SkySports please sort out the timing screens for F1!! We want to see the timings (to 3 decimal places) at ALL times during the race. It is so frustrating when the times weren’t shown a lot of the time and you can’t tell how close they are to each other! Why dumb it down??
-
Elizabeth Hill (@Elizabe31007223) reported@skysports what's happened to the pictures for Catalans Dragons v Leigh game? Can hear the commentary but zip all TV pictures? Once again letting RL down!
-
Martin Osborne (@martinozzy01) reportedStill not working @SkySports - what are we paying for exactly? It happens all the time on Plus with Rigby League. Give me my money back and stop my services. It’s not worth having - more games my arse!!
-
utb (@tcoatltlum89571) reported@EdsLFC @SkySports Kids on here wanting Fergie to die. Both as bad as each other!
-
Paul Stubbs (@Stubbsmeister) reported@SkyHelpTeam your customer service is a joke! I’ve called 3 times to try and cancel Broadband Was told couldn’t cancel due to ongoing upgrade work in my area! Lady said she was making a note to cancel and not to worry! Just called again and another lady said there’s no notes
-
LFCDAN (@LFCDan09) reported@SkySports Come on mate. Is it a handball? Yes. Is that the sole reason we lost? No. We were horrendous. We got back to 2-2 because United aren’t much better either. Two poor sides, both with nothing to really take from the season in terms of winning anything.
-
Eiron 🇮🇪 ☘️ (@iRonnnnie) reported@F1Media @SkyGroup @SkySports I don't want that though. Why don't I have exclusive access to a market free of monopoly? Load of ****.
-
Rob Wilding (@jasaru44) reported@SkyUK @SkyHelpTeam @SkyHelpTeam Disappointing lack of response to a formal complaint. This is not a standard support issue – it’s a time-critical network risk before pavement reinstatement. I’ve already been through tech support. Who can actually take ownership of this?
-
Rampant Rohl (@RR_1872) reported@spfl @SkySports Yellow card at best and an offside goal. Hearts were never going to be allowed to win this league
-
James Ryddel (@kick_in_grass) reported@FeckOffFlouncer @SkySports City lucky not to be 4-1 down ..
-
ArsenalAtTheCarpet (@ODIVERS0) reported@NorthBankNadim @SkySports Did you hear what talkSPORT were saying this morning *******. The blonde prissy shaban and gabby agbonlahor just saying the most negative ****, not an ounce of positivity. 1 caller got it absolutely spot on and confronted them about and shaban had a period about it. Silly cow
-
Nick Martin (@NickMart22) reported@SkySportsRL @SkySports How many more times ate you going to provide **** service on the red button ******* awful. Blank screen with sound only. For the price you ******* charge. Sort it ******* out.
-
John 🏴🇬🇧 (@John_Of_Eng) reported@rugbyleagueontv @SkyHelpTeam No problems on @FOXNRL 502
-
Denislov Lietnev (@Denoxyl) reported@SkySportsNews Skysports News always with their Arsenal hating agenda and not a day goes by without putting the club in a bad light