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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 16% TV (16%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: West Bromwich, London, Edinburgh, Rotherham, Lymm, Manchester, Enfield Town, Birmingham, Bristol, Glasgow, Waltham Forest, Oldham, Banstead, Rochdale, and Cranbrook.

CityProblem TypeReport Time
West Bromwich Wi-fi 25 minutes ago
London Internet 2 hours ago
Edinburgh TV 2 hours ago
London Internet 2 hours ago
Rotherham E-mail 3 hours ago
Manchester Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FSGS_Joe
    Joe (@FSGS_Joe) reported

    @SkySports I've been watching F1 since the 70s, and this era is the worst I've ever seen.

  • Otees13
    Mikel Supreme (@Otees13) reported

    @SkySports are utter *****. Biased agenda driven narratives against Arsenal. @GNev2 spewing his little narratives for the entire game - **** off. What are we paying for @Ofcom

  • afc_ed
    Ed AFC (@afc_ed) reported

    Spreads his legs for the company most responsible for destroying the experience of travelling fans. Horrible mercenary. Will SkySports keep you on as Neville’s fluffer once City are no longer relevant?

  • woolfall56163
    Wesley Damian Woolfall (@woolfall56163) reported from Lymm, England

    Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

  • wavygooner
    Wavy (@wavygooner) reported

    Could have praised Olise and compared him to any past or present wingers making waves but he had to jump on the Saka hate train and this is someone SkySports pay to analyse football nah **** that Pythagoras ****

  • liamhilldesign
    Liam (@liamhilldesign) reported

    @SkySports It is awful, even the drivers know it.

  • bluearmy2015
    SuperPosh2021 (@bluearmy2015) reported

    What a disgrace @skytv are been on the phone for an hour my Aunty is expected to pay £50 a month for lowest form of broadband because she can’t have full fibre due to a care package on her phone, after 18 years as a customer I expect better @SkyHelpTeam

  • larterlia1957
    (((Larterlia1957))) (@larterlia1957) reported

    @AlmostFamous349 @jammierooroo @SkyUK £42 isn’t too bad

  • realpauldakers
    Paul Dakers (@realpauldakers) reported

    *******, i get a better reception on my phone than I do on the TV for #MLB @SkyUK are ******* useless! You should be giving me money instead of ******* charging me!!

  • Gavinsmith100
    Gavin Smith (@Gavinsmith100) reported

    @SkyHelpTeam please tell me how inspect someone who cares about your customers - the complete failing of customer service is unbelievable and there is no way of speaking to anyone who cares

  • SamuelJJack2
    Lord Samuel J Jack ⚒️ (@SamuelJJack2) reported

    @SkySports Tune into @BTCC instead. Actual cars with engines racing. **** Duracell 1.

  • gillen_8
    B G (@gillen_8) reported

    @SkySports The new era is shite. Get this battery shite to **** . We can watch formula E if we want to watch electric races

  • Kev_MCMLXX
    Kevin whalen (@Kev_MCMLXX) reported

    @Nufc2Everything You’ll have to cancel your skysports subscription and watch something else.

  • David64440867
    David (@David64440867) reported

    @jammierooroo @SkyUK Isn't there a "cooling off" period to allow you to cancel?

  • OlasunkanmiDc
    Winstein.DC (@OlasunkanmiDc) reported

    @SkySportsWSL @SkySports Damn

  • orangeblue1000
    Tam (@orangeblue1000) reported

    Gary Neville has become an awful co-commentator. He talks too much. He picks a position to take early on and then sticks to it no matter how the match changes. No fans actually enjoy his commentary. Get rid @SkySportsPL @SkySports. It’s actually jarring having to listen to him.

  • jg2394044
    ☘️GREEN FOX☘️ (@jg2394044) reported

    Why is sky sports sevco treating darts fans the same way as Celtic fans by turning down the crowd noise ??? ****** ***** @ScotlandSky @SkySportsDarts @SkySports

  • MilRadusinovic
    Milo 🤙🏼 (@MilRadusinovic) reported

    @Chels_HQ @_DOLLARPI @SkySports Thing is I can’t stand these owners BTW. But we are literally not a feeder club lol name me one star we have sold that the fans didn’t want to let go? People push narrative but it’s just a **** project at this point.

  • Philjokes3
    AlAFC (@Philjokes3) reported

    Can Gary Neville ever shut ******** up @SkySports

  • Fhavourlay1
    Fhavour🎮🎚️ (@Fhavourlay1) reported

    @eurofootcom @SkySports Solanke one of the worst buy this club made

  • J_onathon
    Jonathon (@J_onathon) reported

    @SkySports Just watching #MUFC v #Brentford via your laughable #UHD which judders, slows down, speeds up, and is generally out of sync. Apparently this is a “known problem “ Advice please, I am on a rolling contract and will happily cancel otherwise.

  • ZahawisHorse
    Ned Zahawi (@ZahawisHorse) reported

    @Jhhshsh10 @SkySports Because I had a social media account in my own name which I'm not now allowed by work and i did it there. Now **** off. ********.

  • ianscott0708
    Ian Scott (@ianscott0708) reported

    @JimmyAfc92 @SkySports Volume down

  • cre8tive_typ3
    conraddesign (@cre8tive_typ3) reported

    @SkySports not been told I needed tnt to watch HBOMAX sport, very poor of you.

  • Mendozajf4g
    Mendoza (@Mendozajf4g) reported

    @SkySportsWSL @SkySports If she robbed me in the street, I wouldn’t know how to describe her to police! 1) I’ve never heard of her in my life 2) if I gave her name, the police would be clueless as to who she is! When did sky start covering low attendance football? They mocked it during soccer am!!

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    @martins_gerry I think @skysports need to get Dermot down to @Specsavers and quick!

  • cfcMode_v2
    cfcMode_v2.0 (@cfcMode_v2) reported

    @DavidHenigUK @SkySports I know many PL fans that also attend non-league too, like myself & frankly, it’s more enjoyable than paying extortionate prices to watch sideways & backwards Pep lite crap surrounded by tourists who spend much more to watch the game through their phones

  • DiscoDsgn
    Disco dsgn (@DiscoDsgn) reported

    @SkyHelpTeam most of my Sky branded channels have had no satellite signal for months. Why don’t they work? What should I do?

  • 84Ibz
    Ibrar M (@84Ibz) reported

    @boxingkingmedia Phenomenal card 👏🏼 These are the cards that will help 🇬🇧 boxing grow Just wish this was on @SkySports they would have non stop coverage,interviews huge build up @DAZN need to do more hopefully the link up with tnt in 🇺🇸 can happen in 🇬🇧

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported

    @SkyHelpTeam just had the most rudest member of staff , who quoted me £21 for a package , then phoned back and said £27, I challenged and he said no i quoted you £27 , I said no and cancelled , his reply was thanks for wasting my time in very rude manor 😡