Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (19%)
- TV (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Coventry, King's Lynn, Glasgow, Croydon, Walsall, Blyth, Middlesbrough, Kendal, Nottingham, Southampton, Reading, Romford, Broseley, Hackney, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 27 minutes ago |
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Total Blackout | 5 hours ago |
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Internet | 7 hours ago |
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Internet | 7 hours ago |
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TV | 7 hours ago |
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Internet | 7 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mary (@marymccluskey1) reported@SkySports I read you have brought up penalty against Motherwell weeks ago never seen you do that before I left sky and will be advising friends and family to do same plenty options out there
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eliza riley (@decomposed_dino) reported@SkyHelpTeam any idea who I should contact regarding a damaged router that doesn't work? I tried the chat bot but AI didn't understand me, rang the number online to be directed to a different number who then directed me back to the first one. Paying for Internet I can't use...
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Ant Gardner (@Antwa_gardner) reported@HorsePowerImage @SkyUK @discoveryplusUK Just found this. Having same issue. Did you get it sorted?
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Football (@_kellyUnited) reported@damian_iwuoha @SkySports Honestly that's the real issue man
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Bernadette Kelly (@Bernade12155211) reported@GoonerGirl1969 @SkySports Sums up the poor quality of Sky sports coverage in recent years. Terrible at reading the room and understanding what most people want to watch. Roll on Premflix!
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Andy McPherson (@Andymacafc1) reported@SkySportsDarts @SkySports Now change your terrible walk on music
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Graham Robinson (@Nolanhattrick) reported@SkySports you’re always giving the big ‘we are’ though you’ve had no Euro football. You’re good at skimming money so we can watch women’s sport - football, cricket, netball, boxing and any other crap you can. Really sorry for Arsenal fans. Shameful.
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Mike Sheppard (@prmikes) reportedI enjoy the darts on @SkySports but the commentators are awful
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Jordan J MacGeever (@j_macgeever) reported@KelvinEHughes @SkySports Rice is an attacker? Wtf ?
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Serbs (@serbs236180) reported@SkySports can you ******* please add a setting to your app so that I don’t get bothered with WSL nonsense. Sick to ******* death of notifications about people I’ve never ******* heard of and have zero interest in. Thank you in advance.👍
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Jim jones (@asdfzer) reported@Gunneruni @SkySports Arsenal won a PGMOL league the official list of errors confirmed that Technically 0 trophies for Arsenal this year
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Kevin Hawkes (@Kev043) reported@MatchroomPool You really need work on your Streaming service, it's really hard to watch a good experience when watching on tv's from devices like firestick, firecube, appletv4k. It's just not as good as watching on @SkySports please bring events back to tv.
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abraao correia (@braao_correia) reported@SkySports I really hope Ödegaard will be sold and this guy becomes captain. It’s not just for today. Ödegaard is in back to back bad seasons, isn’t performing (specially in big games) and isn’t being a captain on the pitch, Dec has been.
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Jay F (@jafitz90) reported@SkyHelpTeam please can you give me a direct number for your complaints team that is not your generic service phone number
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Tau Mutsago (@MutsagoTau) reported@Blue_Footy @SkySports Chelsea is very much broke and they're 5 directors in office doing ****
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The Dividend Guy 💰💰 (@The_Divi_Guy) reported@SkyHelpTeam ******* **** Sky Pay touch much to Hannah Waddingham then look after their customers. ******* terrible service
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Colin Mills (@ColinMi39098679) reported@Rossie444 @GoonerGirl1969 @SkySports **** club no one cares
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Bren Connolly 🇺🇦 (@BlueBren) reported@PED7 Football is dull now, full stop. Teams are obsessed with not making a mistake and take so few risks, there’s no excitement. And finals are the worst of the lot. I’ve got SkySports and TNT, but if it wasn’t for my love of the Blues I probably wouldn’t watch the game at all.
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Paul ☘️🇮🇪⚽️⛳️ (@deeneyman19) reported@SkyHelpTeam It’s so sad that in this day and age a heavy downpour knocks the signal out on the dish Really poor
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Huw J (@HuwJ85) reportedClub should just do the absolute minimum when it comes to SkySports from now on. No more sit down interviews just the pre/post match interviews and that's it.
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knoledge (@knoledge_) reported@SkySports make sure they aren’t all drunk. Missing calls left and right. Lando still a lap down Goofies.
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Blame Shifter (@TheRealSouth25) reported@SkySports I never took him for a superstitious man.
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James Fretwell-Davison (@JFDPilot97q9) reported@SkySportsDarts Stuart Pyle is talking garbage and SkySports love of Luke Littler is getting very boring
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Curry Flurry 👨🏽🍳👨🏽🍳 (@samdubs0) reported@SkySports Never understood penalties being called a lottery, it’s just not factual.
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samt106 (@ianelacey) reported@RAPAP2021 @SkyHelpTeam Says it all Sky Help Team no longer being used or monitored.
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Don (@gilchristdm) reported@SkyHelpTeam Absolute disaster yesterday no sky no mobile signal from Tesco and could watch the football Everything down @SpursOfficial missed the game
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Wayne Haselden (@WayneHaselden) reported@SkySports Oh he's going down this route now is he? It's one way to get people back on side I suppose. I'd respect him more if he came out and admitted all the stick he got from the crowd was self-inflicted.
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Sam (@baggie_7) reported@SkyHelpTeam hello Ive come to end of my sim contract and want to upgrade on it but I cant online and there's no offers on it Can you help me please 🙏
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brian callan (@imNowAtwitt) reported@samdennis94 @SkySports You need Irish blood so bad its funny.
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JC (@SaffaJC) reported@virginmedia Will send over later I have been on the phone with your lot for 5hrs and it’s about all I can take at the moment. I am furious and there is no resolution to an issue your team has caused. Very disgusted. @SkyUK will prob move to you shortly