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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Leeds, Cardiff, Bradford, Glasgow, Pontefract, Ilford, Stowmarket, Dublin, Worthing, Edinburgh, Nottingham, Bristol, Swindon, and Hammersmith.

CityProblem TypeReport Time
London Wi-fi 3 hours ago
London Internet 3 hours ago
London Internet 4 hours ago
Leeds Internet 6 hours ago
Cardiff Internet 7 hours ago
Bradford Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sunil__K
    Sunil (@Sunil__K) reported

    What's the ******* point of ex refs on commentary too? On skysports and TNT they all just talk a load of ****

  • JD2K12
    whoisjoee (@JD2K12) reported

    @SkyUK Embarassing customer service for your phones. Don’t ever get sky contract. Had bad service but then freeze my services and stop me from receiving calls also? Been on the phone to 150 to non-English speaking people and being hung up on. Awful awful service. Not one to moan

  • BenSolo05945228
    Ben Solomon (@BenSolo05945228) reported

    What’s happened to Dolby Atmos on @SkySports ME UHD…? Absolutely nothing coming through the rear channels yesterday or today. Please sort this out before the big game later. It’s absolutely killing the atmosphere. And @tntsports are absolutely killing your premium service 🙄

  • iamsoulthepoet
    SoulThePOET 仕方がない (@iamsoulthepoet) reported

    @SkySports So let’s me get this straight. Pep has told his fans “to respect Arsenal” & sky sport doing up damage control. Whole time all three parties shock hands. Pathetic.

  • ChamboOxlade
    Ox bee (@ChamboOxlade) reported

    @visco78 @silviorhodes @SkySports You're are slow, remember oct 2023 at the Etihad

  • MUFCRaw
    Danny (@MUFCRaw) reported

    @SkySports Sky sports is **** Seriously promoting this kind of insult is too much Have some shame

  • bbiancap_
    bibi³³ 🏎 (@bbiancap_) reported

    yeah WTF ??!! This is just the lowest of low any journalism can be!! As expected from skysports, why am I not surprised at all 💀

  • ACDC0074
    Arsenal1886 (@ACDC0074) reported

    @stefan__lfc @Alive_LFC @SkySports Where you are from says it all you fukn melt , you all talk crap 👍

  • silviorhodes
    LONGURAGWELE🧠🇺🇬👂 (@silviorhodes) reported

    @SkySports Gary neville should keep his opinions for his useless club, he has never managed a top team in his managerial career...Let our players be, let them heal alone🚮

  • DJHD85
    Danny Heard (@DJHD85) reported

    @ForFarkesSakeV2 @SkySports Only one proper United. That’ll never change

  • ColoBelowCover
    🗻🇮🇪 (@ColoBelowCover) reported

    @ForFarkesSakeV2 @SkySports You knew who they were talking about, so does everyone else what’s the issue?

  • dkuti82
    Dare Kuti 'Gattuso' (@dkuti82) reported

    @SkySports I am never serious about anything in life. Na the same boat carry me and this guy but my wife no go gree.

  • El_Fartalot
    Gassy (@El_Fartalot) reported

    @SkySports What a load of crap. He was basically begging for his 5 minutes of fame. After the bottle trick he then put some Foden t shirt on

  • kuriyare
    クリヤレ (@kuriyare) reported

    @spidey_piastri @SkySports fix this and do better.

  • Robtrebor17
    Robert (@Robtrebor17) reported

    @ForFarkesSakeV2 @SkySports Yep both are. Bad reporting by Sky.

  • 1972_rickyb
    Rick (@1972_rickyb) reported

    @jayemm_ely @ForFarkesSakeV2 @SkySports Shut up you stupid idiot.

  • izzyflowfilmz
    Tobi Sangotola (@izzyflowfilmz) reported

    @addiecrowns @SkySports There is nothing bad it's one of the gains for fans who spend so much to the stadium to see a match.

  • jakebailey12
    JB (@jakebailey12) reported

    The @SkySports commentators on the @Boro game are ******* terrible

  • Arnold1789
    Arnold (@Arnold1789) reported

    @afcooog @SkySports You are literally in US ( Thousands of miles away from the Emirates Stadium ). The lad goes to games something you will never do you,Yet you call him plastic? you absolute Melt why don't you support your local pal. E.g Inter Miami or smth Jeez 🤡

  • f1lover75
    Evonne O (@f1lover75) reported

    @stuafc71 @SkySports Report Sky to @Ofcom as this shouldn't be part of football whatever you support.

  • Master_Hustl3
    BeesKneez🐝🐝 (@Master_Hustl3) reported

    @FrankEra_ Problem epl retards, or even skysports will create an agenda about the player.

  • UkachukuSam
    Dr. Sam (@UkachukuSam) reported

    @_Haryomideh @SkySports You might never use it

  • archiemax29
    marblehalls🔴⚪️ (@archiemax29) reported

    @Rory_Talks_Ball This getting pimped out by skysports will definitely end bad for him

  • JMlny27
    JM (@JMlny27) reported

    @SkySports Did he **** sky sports gave him it for their little gay interns

  • halfadinari
    halfadinari (@halfadinari) reported

    **** off @SkySportsPL @SkySports @SkyFootball a goal is a goal Matterface you **** - volume off this bias shite - At least Neville isn’t too bad thus far

  • GunnerMiguel
    PR Jöurnalist (@GunnerMiguel) reported

    @SkySports @bikotiti Is this a serious sports channel? Wtf.

  • Gooner2Az
    Az Gooner (@Gooner2Az) reported

    @SkySports @APresserV2 Oh my god thank god I don’t pay for this ****

  • MchesterFootyBa
    ManchesterFooty (@MchesterFootyBa) reported

    Hey @SkySports @SkyFootball why do you have Patrick Davison interviewing? He’s TERRIBLE. So obviously always trying to ask gotcha questions. You can see that players and managers are uncomfortable. UNWATCHABLE

  • audsjop
    AudsThePoet🇯🇲🍁 (@audsjop) reported

    @Chels_HQ @SkySports He's an absolute idiot

  • footycorner_tv
    Sparx (@footycorner_tv) reported

    @SkySports never thought of it?! liar