Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Coventry, Ilkeston, Batley, Wigan, Croydon, Aviemore, Wrexham, London, Bradford, Bournemouth, Wisbech, Hammersmith, Liverpool, Waltham Forest and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Coventry |
TV | |
| Ilkeston |
Wi-fi | |
| Batley |
Internet | |
| Wigan |
TV | |
| Croydon |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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@bmeddings
(@benmeddings) reported
@virginmedia i switched to you from @SkyUK and can’t tell you how painful it’s been. Really regretting the decision the customer service is awful.
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kay
(@kayleighm92) reported
@SkyHelpTeam I’ve tried all of these things. It still continues daily. Other people in the same area are having the exact same issue
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Lee David Hall
(@LeedHall121) reported
@Dafadil1 @QuentinEscalade @SkyHelpTeam Yeah mine plays up day in day out in the West Midlands. Sky q is awful!! 😡
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Adrian
(@Adrian23Hall) reported
@PropFreeLFC @T50red @SkySports Man Utd have only three injuries (two of which are players who will never get their game), Total games played so far... Man Utd: 20 Liverpool: 21 Injuries happen, it’s part of the game. Perhaps if he rests players once in a while it might help?
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Alex
(@alexoliver101) reported
@AshWells17 @isaacmullinss @SkySports stop talking ****. how've I been made to look silly? all you did was write a list, any **** can do that for any team. you need to stop sucking off Klopp and take a look at other teams. injuries are part and parcel of football, every team has them
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Adrian
(@Adrian23Hall) reported
@PropFreeLFC @T50red @SkySports Let’s explore one point you just made... three keepers have played so far. Is that a muscle issue, or just plain bad luck? Be honest, you’ve not really had many injury issues these past couple of years. And by that I mean real injury issues (like Mane/Salah)
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Eh1 contractors
(@Eh1Contractors) reported
@rangers_da @crocogiles @SkySports Yeah of course and thats the whole problem with this shite
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Adrian
(@Adrian23Hall) reported
@PropFreeLFC @T50red @SkySports I’m merely exploring the point you made... which is that injuries are supposedly up this year. I’ve just told you that United’s injuries are actually massively down, only one player with a minor injury. So... why is it only affecting Liverpool, if it isn’t just bad luck?
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Richard Croker
(@richiecroker) reported
@SkyHelpTeam @OpenreachHelp visited the local cabinet today to fix our phone line. They managed to break our broadband instead - and then report as fixed. Original offer from Sky was to get someone to come out to check the "hub was plugged in correctly"... On 6th January 1/2
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Mark Dady
(@mdady825) reported
@SkyHelpTeam Ok and how long does it normally take for a viewing card to be sent out? And who can I speak to about the fact I’m being charged for a service I can’t access?
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🌟💫CLΔIRΣ ΣDШΔRDS💫🌟
(@claire3979) reported
@SkyHelpTeam been trying to upgrade my tv package but keep getting 'We're experiencing a technical issue' for 3 days now. I've tried to access my account on TV, mobile, and laptop but getting same message. When will it be fixed?
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STEVE EMPSON
(@empson_steve) reported
@gvkhappy @DKLouis3 @SkySports It seems all they wont to do is ram it down our throats ALL MATTER
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kay
(@kayleighm92) reported
@SkyUK the last few weeks sky q keeps losing connection and cutting off. Seems to be a problem in the area. How can we fix the issue?
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Alex
(@alexoliver101) reported
@AshWells17 @isaacmullinss @SkySports your dad should have pulled out kid. instead the best part of you was left dripping down your mums thigh.
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Adrian
(@Adrian23Hall) reported
@PropFreeLFC @T50red @SkySports Ah so it’s just plain bad luck then, nothing to do with muscle injuries. So why would five subs help prevent the unpreventable?
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paul bush
(@lordyfan) reported
is it just me?..watching Hull V Portsmouth on @SkySports..is that Liza Tarbuck presenting or do i need to cut down on the cans of Nelson?
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Scott Stevenson
(@ScottSt42597226) reported
@SkyHelpTeam Problems with Broadband again in Bedford. 2nd time in a few days and is becoming very frustrating. Any ideas why it's a repeat issue?
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The Green Manalishi
(@TwoProngCrown) reported
@DuckyWagons @HenryWright96 @SkySports Not even going to wait for your biased response If you think there is an agenda against arsenal then your delusion is so bad you’ll probably believe anything The media sympathy for arsenal could not be any clearer Grow up and keep your tweets to your own clubs fans
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Lady RanmaAFC 🇯🇲🏴 CR: Black Cat
(@SassyRanma) reported
@exoticombre @SkySports He does that because Rodri's too slow and not athletic enough to protect the defence on his own
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Crimmins
(@PropFreeLFC) reported
@Adrian23Hall @T50red @SkySports I'm not homeless, so there must be no problem with homeless in the country? That's basically your point about Uniteds injury record this year Why did every league in Europe, every lower league in England vote for 5 subs if injuries are 'just bad luck'?
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Dawn Thomas
(@CherubPie) reported
@SkyHelpTeam I've spent 6 hours on the phone to Sky this week. I've been waiting for a promised call back for 24 hours and 6 minutes. What's the point in calling WHEN YOU DO NOT RESOLVE THE BLOODY ISSUE
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Dawn Thomas
(@CherubPie) reported
@SkyHelpTeam A poor experience is the understatement of the CENTURY. It's not been 'poor' it's been shambolic and diabolical. If I ran my business like this I'd be bankrupt. You can clearly see what's on the system so sort it out
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Heath Brindley
(@r2wtrials) reported
@SkyHelpTeam i have now got their account to log in but your test system is not working!
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RagnarThor
(@RagnarThor5) reported
@SkySports What’s he been smoking? We could show him a huge catalogue of mistakes VAR has completely got wrong as well as many others it never bothered to intervene when it was clearly required.
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Gareth
(@garethbrett1985) reported
@SkyUK you Internet is terrible!!!!
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paul bush
(@lordyfan) reported
34mins..first offensive language apology on @SkySports Hull vs Pompey game. Fill your bingo cards out now [34, **** the draw]
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ToffeeApple
(@AshleyBAppleby) reported
@SkyHelpTeam Hi, need some help please. Who can I talk to regarding a technical issue
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Daniel Cook
(@DanielCook107) reported
@SkyHelpTeam is there any reason for my internet speeds being absolutely ****?
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Gareth Vickers
(@garthyv) reported
@SkyHelpTeam Your stealing my money for a service which doesn’t work
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Carl Whittaker
(@whittaker_carl) reported
@SkyUK my sky box will not connect to my internet so I can not watch any channels at the moment please can you help me