Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (16%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Plymouth, Edinburgh, Welling, Nottingham, Upminster, Harrow, Fareham, Stanley, Hammersmith, Canterbury, Doncaster, London, Croydon, Dublin, and Ilford.

City	Problem Type	Report Time
Plymouth	Internet	2 hours ago
Edinburgh	Internet	4 hours ago
Welling	Internet	5 hours ago
Nottingham	Wi-fi	6 hours ago
Upminster	Wi-fi	7 hours ago
Harrow	TV	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@northenders1) reported 6 minutes ago

  @talkSPORT @SkySports @NOW Clown 🤡 gets nowt right ...as bad as merson

• 
  Max (@M26XXJ) reported 9 minutes ago

  Someone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW

• 
  zoe (@zoezm_) reported 13 minutes ago

  @jammierooroo @SkyUK Repulsive. Had a similar experience a few years ago and I’ll never use them again. Hope it gets sorted.

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 13 minutes ago

  @SkySports Same **** Sky Advert. **** knows how many times I've blocked it. Muted it and saidxI font like it but they still keep shoving on my account. Wankers.

• 
  Alex oConor (@AlexCon12891594) reported 13 minutes ago

  @SkySports **** era, and the FIA are like North Korea

• 
  🅼🅸🅽🅶🅻🅴 (@Michael_LFC78) reported 13 minutes ago

  @SkySportsPL Shocking! This is why I’m not subscribing next season ! @SkySports is so bad now! Why would anyone care about these people or their opinion?

• 
  Julie Ivers (@jiver66) reported 18 minutes ago

  @jammierooroo @SkyUK ****** are they still doing that? I helped an elderly lady over 15yrs ago fight against Sky for the same reason! I've personally never had and never will have a Sky subscription, they're rip off merchants in my eyes. Heck I don't even watch TV any more, don't have one.

• 
  StephenTHFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🐓 (@Stephen1970t) reported 20 minutes ago

  Bloody Sue Smith is terrible. Shut up woman. #SkySports.

• 
  Paul C (@PaulCra47154521) reported 21 minutes ago

  @SkySports I know you have to hype it up. But this ‘new era’ is the worst racing in f1 history. It’s almost unwatchable. And it’s certainly not entertaining.

• 
  Chris Baker (@CDBaker86) reported 22 minutes ago

  Another one to add to the list this season! Maybe @FA_PGMOL can explain why Dermot Gallagher blamed Romero for this incident on @SkySports?

• 
  This site is broken (@site_broke48031) reported 26 minutes ago

  @SkySports He needs putting down this bloke. He’s not well.

• 
  Ian Scott (@ianscott0708) reported 30 minutes ago

  @JimmyAfc92 @SkySports Volume down

• 
  Milo 🤙🏼 (@MilRadusinovic) reported 30 minutes ago

  @Chels_HQ @_DOLLARPI @SkySports Thing is I can’t stand these owners BTW. But we are literally not a feeder club lol name me one star we have sold that the fans didn’t want to let go? People push narrative but it’s just a **** project at this point.

• 
  Thomas John Dockerill (@TJD1986) reported 32 minutes ago

  @SkySports Continues to be terrible.

• 
  El Zoido (@decapod_10) reported 35 minutes ago

  @jammierooroo @SkyUK I work for a finance firm and, despite not being customer facing, I have regular training on vulnerable customer management. Someone crying on the call would immediately make them vulnerable and would prevent upselling/coercion of any kind. Fix this @SkyUK

• 
  Chris Jones (@cpmijones51) reported 36 minutes ago

  @jammierooroo @SkyUK There is a 14 day cooling off period, cancel immediately. Do not speak to the first 2/3 reps from India who call. You will finally speak to someone from Glasgow who will give you the best deal ( that is if you actually want Sky!!). I got them from £180 to £83.

• 
  Tits McGhee (@Karlski420) reported 38 minutes ago

  @jammierooroo @SkyUK Who even watches sky wtf get a fire stick

• 
  Iolanthe2345-Trainee Gargoyle of Beelzebub (@Iolanthe2345) reported 40 minutes ago

  @jammierooroo @CindyTh3Dog @SkyUK And with more things online, and you are told NEVER to share your password. It doesn't make sense.

• 
  🎗️1904 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ullcity) reported 40 minutes ago

  @KevinSmith1389 @jammierooroo @SkyUK What ******** you about daft ****?

• 
  JustJ Parody account😉 (@imjustbeingmeJ) reported 45 minutes ago

  @jammierooroo @SkyUK £170????? Is she paying for her neighbours too? That's despicable. My MIL signed up for two @SunLife policies, has paid over £10k in, will get about £4k back. They won't listen to our argument about her dementia, won't pause the payments and if we cancel she'll lose it all..

• 
  Mike F. Common Sense Respecter (@MikeyF88970088) reported 47 minutes ago

  @jammierooroo @Noritaeden @SkyUK I had a similar experience with their Indian call ctr. I called back and demanded to speak to someone in the UK (they have a call ctr in Scotland). The guy was v helpful and easy to understand. Got my bill down by over £45 a month. Moral of story, demand to speak to a brit!

• 
  ArthurPewtey999 (@pewtey99995828) reported 48 minutes ago

  @jammierooroo @SkyUK Cancel the standing order/direct debit first thing, they will soon be in touch, then you can tell them where to go.

• 
  Joe (@joe43932) reported 51 minutes ago

  @SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.

• 
  holygrail (@holygraileth) reported 52 minutes ago

  @indykaila It's complete 🧢 mate. If they were so desperate they wouldn't have let the refs and VAR absolutely destroy spurs this season. And @skysports don't seem to mind either with their biased commentators like Alan Smith cheering us down

• 
  Susan Ann Day (@CatwomanDoris) reported 55 minutes ago

  @KevinSmith1389 @jammierooroo @SkyUK The last time I spoke to sales and customer services they certainly weren’t British.

• 
  jane bellamy (@Stan2415loveu) reported 56 minutes ago

  @jammierooroo @SkyUK So many businesses these days are just out to scam people. its so horrible.

• 
  Aidan Simpson🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SimmyAido) reported 59 minutes ago

  Why are @SkySports insistent on showing absolute dog **** angles of the highlights at HT & FT? Just show it how it is in normal broadcasting footage, instead of splicing and jumping each frame between different **** angles or being zoomed right in pish.

• 
  Allan Colcombe (@theoldbloke) reported 60 minutes ago

  @jammierooroo @SkyUK There’s a cooling-off clause on all phone contracts (ex-Sky customer here) so she should get it corrected.

• 
  Ste Wilko (@Wilko_666) reported 1 hour ago

  @SkySports Not exactly something to get excited about... first time in my 30+ years of watching F1 that I haven't been interested in the races because of the awful manufactured bullshit racing that the new regs have caused. It's just terrible. I pray they sort it out ASAP

• 
  Samantha Gibbs (@moreprecious52) reported 1 hour ago

  @jammierooroo @SkyUK Good for you! That’s Sky for you! I no longer have Sky only use their broadband because their bills are extortionate. No value for money. Awful. BT are also the same treat their elderly and vulnerable customers badly.