Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Harringay, Bristol, City of London, Sutton Coldfield, Southend-on-Sea, Newport, Blackburn, Southwark, Blackwood, Cardiff, Yateley, Reading, Hackney and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Wi-fi | |
| Bristol |
Total Blackout | |
| City of London |
Internet | |
| Sutton Coldfield |
Internet | |
| Harringay |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ScouseTims*
(@ScouseTims) reported
@Soupelina @SkyHelpTeam I know it's one of the things I hate, it's not customer service
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Autumn Figgins
(@figgins_autumn) reported
@SkySports She needs to climb down off her pedestal, have you seen any WPL high kites after March of the day, im sorry but it’s shocking standard, national league, maybe, at best.
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ɴᴏᴛᴏʀɪᴏᴜꜱ ꜰᴏʀ ɴᴏᴡᴛ
(@LostBoyNUFC180) reported
@SkyHelpTeam Aye, the issue i'm having is that my BB is only running at 25-29 mbs when it should be 40.
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Lee Beech
(@LeeBeech3) reported
@SkySports Should never have allowed them to vote now there not happy unless we are being punished
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ScouseTims*
(@ScouseTims) reported
@SkyHelpTeam I did what I do every fecking night, switch it on and off.its worse than 1970s aerials. That's how bad the Q box is.
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Godwin Chidike
(@godwin_chidike) reported
@Conpne03 @SkySports She said is an insult her not to anybody and support her
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ScouseTims*
(@ScouseTims) reported
@MASHTRON @Soupelina @SkyHelpTeam It isn't customer service not anywhere near it. Only playing at it
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Steven Smith
(@Smudgersmith15) reported
@1872Rck @SkySports Awful.
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bri
(@Xhakaed) reported
@SkyHelpTeam I haven’t had any solid connection for longer than 2 mins all day, and I’ve tried troubleshooting online and it isn’t working. Please can you suggest any way to fix it.
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chris roberts
(@chris_roberts96) reported
@kz_realist @PippoGoal9 @SkySports Half a season to safe a team. They go down she’s tarnished with that. If she manages to keep them up. She has to keep improving them with very little resources or again she’ll be deemed as a failure.
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ShifnalWolf
(@famous_wolves) reported
WTF!!!! United denied a pen, foot on line. Baggies get a pen foot on line! Corrupt. Inconsistent! Rubbish! Games gone. @SkySports @premierleague @btsportfootball
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Bluenose55
(@pontiffpedro) reported
Got to turn @SkySports off I can’t listen to Crocker and Walker any longer. The most blatant attempt at disguising reality you will ever see. Brown red ignored, dive for pen ignored, Killie goal over the line ignored, Edouard offside let’s try bump his price up - just **** off.
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jonny muza
(@jonnymuza) reported
@SkyHelpTeam Broadband down in cardiff dont send me a link to check as it is incorrect it is not running fine it is down
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DRan
(@DPR1973) reported
@SkyHelpTeam Just moved house and what a nightmare. Jobs cancelled, txt to say broadband is ready when it’s not. A/C saying I need to phone when I didn’t. If it doesn’t go live tonight then kiss goodbye to as 10+ year “VIP” customer.
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Mark Thorburn
(@thor75burn) reported
@nathgolding Doesn't even know the laws of the game. Foul on the penalty box line always was a free kick, never a penalty kick. Think @SkySports are scared to sack him incase he does his self in.
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Simon
(@Simon78649843) reported
.@SkyHelpTeam every time I open the SkyGo app, it closes without any further notifications. HELP!
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Ian Thomson
(@bhoyian) reported
@SkySports please show the header from Burke that you say was over line show it from other side which definitely shows it never crossed line. You showed it first time but doesn’t suit your agenda to show that side again
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RyanClarkKent 1872 💎
(@1872Rck) reported
Didn’t even realise Burke’s shot was over the line. 1st they’ve shown a replay. Utterly shocking coverage from @SkySports The level of scrutiny really does depend on whose playing. P!ss poor
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Bear from the North #DefundTheBBC
(@Northernger) reported
@SkySports would do well to review & compare Crocker & Walkers coverage on @ScotlandSky of Morelos incident from last week & Brown’s elbow tonight if they want to protect any integrity their brand may have left.
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ScouseTims*
(@ScouseTims) reported
@SkyHelpTeam Sky Q most nights and everytime I came off Netflix. Remind my of 1979s holidays in a caravan when my dad used to.have to stand on the seat trying to get the best picture while us weans where trying to watch some weans programme thro the TV snow while its was pissing down outside
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**CAPTAIN MOUSTACHE AND HIS MAGIC FLUTE
(@MoustacheHis) reported
@SkySports Who does she think she is?! OF COURSE IT'S A STEP DOWN. The absolute state of it.
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Nick
(@Nickbennett17) reported
@SkyHelpTeam **** off. What a load of **** you provide. Absolute rip off company
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Alex
(@alexoliver101) reported
@SkySports 20 milliom for a 20 year old defender who's conceded 40 odd goals this season?! Sky sports put out some ****. Is anyones had their pants pulled down its sky for paying these ***** a wage to talk bollocks
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Jordan Schofield
(@J_Schofield4) reported
@SkySports People lost their **** when we said Celtic and Rangers couldn't hack it in the prem, now we got the standard of Sunday league footy saying league 1 is insulting
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Bam Potter
(@BamPotter2) reported
@SkySports Same game as 10 year olds play down the local park on a Saturday morning. Not the same standard though and that will always be the point
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Lee foley
(@Leefoley84) reported
@SkyHelpTeam Another night another slow broadband, download speed 19 mbs and a normal speed should be 48-69mbs. Help please
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Phil Dimelow
(@dimelowphil) reported
@SkySports Women’s football is terrible!! No one wants to watch it fact !!!
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MacNamara
(@MacNama81457427) reported
@SkySports But **** to watch
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Cara MacDowall
(@cmacdowall) reported
@SkyHelpTeam No thanks. This twitter support is quicker and more responsive than your phone line and you’ve been more responsive to me than to your paying customer. Joke.
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Kubez
(@GSorKubez) reported
@SkyHelpTeam After five years of service I’ve finally had enough third night in a row my internet has stopped working - not like I have work to do or anything. Looking for a new provider first thing. Suggestions anyone?