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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dartford, Manchester, Norwich, Enfield Town, Derby, Southwark, Leeds, Dublin, Wisbech, London, Ilford, Blackburn, Aberdeen, Motherwell, and Croydon.

CityProblem TypeReport Time
Dartford Wi-fi 18 minutes ago
Manchester Total Blackout 1 hour ago
Norwich TV 2 hours ago
Enfield Town Internet 2 hours ago
Norwich Internet 3 hours ago
Derby E-mail 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • zai_AFC
    NALUBEGA (@zai_AFC) reported

    @Confide47576680 @SkySports They'd all be writing thesis essays and interviewing all creepy legends about how terrible arsenal fans here but this to them is all jokes and laughs 🚮🚮

  • KernowDeej
    DJ (@KernowDeej) reported

    @RikkiClarke81 @vkon1 @SkySports Have you forgotten how bad their biased commentary and punditry was the year Leicester won

  • MchesterFootyBa
    ManchesterFooty (@MchesterFootyBa) reported

    Hey @SkySports @SkyFootball why do you have Patrick Davison interviewing? He’s TERRIBLE. So obviously always trying to ask gotcha questions. You can see that players and managers are uncomfortable. UNWATCHABLE

  • SimonJu50517145
    simonjuma28@gmail.com (@SimonJu50517145) reported

    @Blue_Footy @SkySports Our problem is the coach. Liam is a useless coach with zero clean sheet

  • mthomo83
    mthomo83 (@mthomo83) reported

    @UtdRobert This is whats wrong with football and @SkySports these days they are slowly losing their grip on football and its all about making people like this idiot famous

  • DM_1986_
    D (@DM_1986_) reported

    @ChunkyTHFC @SkySports At least you admit it. Dumb ****

  • Degxn1
    Degen1 (@Degxn1) reported

    @SkySports Magnificent? I wish this guy the worst i see why Emegha threw a bottle at him someone needs to punch this clown so hard in his face

  • IBakesJr
    Thecjhb (@IBakesJr) reported

    @SkySports Why ******** are sky interviewing this ****. WHY ******** ARE WE PAYING FOR THIS ******* SHITE!!!!!

  • MeasuredView00
    SF (@MeasuredView00) reported

    @SkySports Any chance there’s a technical issue so we don’t have to hear @GNev2’s commentary for the second half?

  • ChamboOxlade
    Ox bee (@ChamboOxlade) reported

    @visco78 @silviorhodes @SkySports You're are slow, remember oct 2023 at the Etihad

  • marciomp1
    Marcio Pereira (@marciomp1) reported

    @Burstowl @SkySports By the amount of money we pay for this service, it is just unfair to be treated like that. They should have a team in each ground and talk about the game they are covering.

  • FlyEmiratesDnl
    Life is beautiful 🙃😉 (@FlyEmiratesDnl) reported

    Skysports… Absolute pieces of ****.

  • Sko0lyard
    Mullet (@Sko0lyard) reported

    Don Goodman talking pure **** on @SkySports again. Really does hate #itfc and says every incident should go against us

  • NorthBankNadim
    North Bank Nadim (@NorthBankNadim) reported

    What ******** is this nonsense? There are 6 games to go. Embarrassing from @premierleague and no doubt @skysports.

  • Obscurity4Life
    Obscurity4Life (@Obscurity4Life) reported

    @Rick54372622 @SkySports Yeah, Gooners could never take it. Great inspirational video for Arteta's training sessions this week though.

  • kuriyare
    クリヤレ (@kuriyare) reported

    @spidey_piastri @SkySports fix this and do better.

  • KahuAraali
    Araali Kahu (@KahuAraali) reported

    @SkySports @Nabimara_Paul God help them that the same joke doesn’t turn around and City bottles

  • toffee_tower
    Toffee Tower ⚽️💙🛖 (@toffee_tower) reported

    @footyinsider247 He talks utter shite. Sooner @SkySports get rid of him the better. He was terrible as a ref and more of a *** on the TV. Bin him off.

  • UkachukuSam
    Dr. Sam (@UkachukuSam) reported

    @_Haryomideh @SkySports You might never use it

  • skywalker1404
    Iain (@skywalker1404) reported

    @CELTICBOB1967 @SkySports He’s terrible on everything he appears in , should be no where near punditry

  • jayemm_ely
    Jayemm_LUFC1968 (@jayemm_ely) reported

    @1972_rickyb @ForFarkesSakeV2 @SkySports You are correct there is only one United, it’s Leeds United.The clue is in the name, last time I looked there were two teams in Manchester. Therefore a Manchester team wcan never be United. Ask your teacher tomorrow if you’re struggling with the concept

  • BoihKaap
    Kaap Boih (@BoihKaap) reported

    @DeadlineDayLive @SkySports This is the bad news I never heard in my life 😕

  • _RP_77
    RiP (@_RP_77) reported

    @mufcytp What Gallagher did not say is that there are cameras all over every PL ground, but the director chose not to broadcast all angles of the incident, and we have no idea which ones VAR used to assess it either. #skysports

  • davidtaylor57
    david taylor (@davidtaylor57) reported

    @SkyHelpTeam Is there a problem with your email service AS I can’t access them !!!

  • Allerton1013331
    Allerton (@Allerton1013331) reported

    @SkySports @SkySportsTennis This shows how stupid are tennis players #

  • BigTom0491
    Tom (@BigTom0491) reported

    Gary Neville is by far the worst commentator on SkySports

  • BallingWBainez
    Bainez (@BallingWBainez) reported

    @SkySports So called social media content creators are hating on this…. Rigged or not he’s having his 15mins that’s all! Calm down tiktokkers ffs!

  • JD2K12
    whoisjoee (@JD2K12) reported

    @SkyUK Embarassing customer service for your phones. Don’t ever get sky contract. Had bad service but then freeze my services and stop me from receiving calls also? Been on the phone to 150 to non-English speaking people and being hung up on. Awful awful service. Not one to moan

  • FrancoZolaKing
    Dan E (@FrancoZolaKing) reported

    @Chels_HQ @SkySports **** off with this ‘we played well nonsense. United scored and sat deep knowing their defensive issues. Knew we’d struggle to score and hoped they’d catch us on the break.

  • JuFitJuJu
    Julian (@JuFitJuJu) reported

    @SkyUK and still no signal on my wife’s new sky mobile phone…..just bounced around call centres…..can anyone help?