Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (12%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: King's Lynn, London, Hounslow, Carmarthen, Glasgow, Bedford, Cambridge, Exeter, Manchester, Halifax, Willenhall, Hackney, Rochester, Worcester, and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Hyde
|
Total Blackout | 2 minutes ago |
|
King's Lynn
|
Wi-fi | 40 minutes ago |
|
London
|
Wi-fi | 48 minutes ago |
|
Hounslow
|
Internet | 49 minutes ago |
|
Carmarthen
|
TV | 1 hour ago |
|
Glasgow
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Lewis (@IGL81) reported@SkyHelpTeam always so surprised by how bad the level of service is that is supplied by sky & their products. They hit rock bottom and then get out the mining equipment and keep digging to new depths.
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ELLERY NII TACKIE-BUCKLIN (@Lord_vybel) reported@kniipascal_Cfc @theMadridZone @SkySports Perez is threatening an owner to buy his own product funny. No wonder you support Chelsea
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Frank (@londonNY1980) reported@SkySports ******* idiot
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Trudi Price (@thedude310777) reportedI'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty
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scott (@scott21282137) reported@KaiMarley77 @talkSPORT @SkyUK Yep… but he didn’t go around saying “I’m the greatest player ever “…. Unlike that horrible **** Ronaldo
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VeloBet Boss (@Velobet_Boss) reported@SkySports Liverpool buying a winger from Osasuna while Wirtz is still searching for his feet. bad business, that.
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Tony Longstaff (@tonylon83) reported@Ricky81D @SkyHelpTeam @skytv Totally agree. What annoys me most is if you go on the app you can sign up to any package there and then but if you want to cancel something you have to get in touch. Absolute joke.
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Jonze🇳🇬🇸🇳 (@Omobranco_) reported@Blue_Footy @SkySports No style wey them never use rewarm this eba
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Oli Wright (@falo209) reported@Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.
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Ian (@Ian820132913282) reported@SkySports Mr know it all done **** all typical sky sports ****** punditry
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billythebookie2025 (@billythbook) reported@SkySports @Carra23 but hes never been a manager
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Mark F (@Pleyndamour) reported@TigerTowns88 @SkySportsRL @SkySports Well I’m sure Stuart would enjoy the error messages, stream not working, and constant faff to find the games.
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Michäl 🔰 (@_red_7) reported@TheUtdSpace @SkySports it was so clear, after a **** season no one wants to go for him and suprise surprise the Glazers turn up smelling a free run for cheap solution. Would be a **** solution again but hey, its cheap...
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Giles Thatcher (@G1ZA) reported@OrlandoCitySC are used to these conditions and the reporting is terrible! Game will be on, just delayed. @SkySports reporting is oblivious!!!
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Knight (@billy_knight) reported@SkyUK my 87 year old dad has someone else’s Netflix attached to his sky account. I’ve called and been told I have to call Netflix. I have and they said it’s down to you. This has been going on months!!! All we want is the accounts unlinked. It’s laughable you can’t do this!
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jay (@vanpersieheadr) reported@SkySports What ******** is this!?
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Freezer_Roebuck (@BackupFreezer) reported@josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.
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Bxrney (@BarneyJvw) reported@SkyHelpTeam @SkyHelpIreland you single handedly have the worse customer support of any business I’ve ever had to deal with, trying to speak to a real person is impossible, honestly feel like it would be easier to get into Area 51 then to talk with a real person! You are a joke!!
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UnitedWeAre (@UnitedWeAare) reported@SkySports Nobody says **** all when we get fcked
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Prof Doug Kell CBE #FBPE #FBPA🔶🇪🇺 (@dbkell) reported@SkySports claims it is free to watch the cricket and I am logged in but their who shtick makes it impossible as they are only interested in forcing me to join the paid one. Which I shall NEVER do while Murdoch runs it. DISGUSTING.
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Mr Daryl T Catpiss (@DarylCatpiss) reported@Pleyndamour @SkySportsRL @SkySports It was pants during the hull game yesterday, whenever anyone scored it glitched like ****
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Tim Carr (@TimothyDRCarr) reported@skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.
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Joshgafc (@joshb0507) reported@leythdave @SkySports @SkySportsRL The coverage is atrocious they've treated RL like **** for years. Red button is so poor
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Luke Bernard-Haigh (@50shadesofhaigh) reported@Ethanisraelite @SkyHelpTeam Not a troll reply, but how did you send this tweet Ethan? Can you not use whatever connection used to login to your Sky account to pay?
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Allén Mûtähi (@AllenNext) reported@SkySports As usual, England are being over hyped, but after a few games it will be back to complaining about a myriad of issues on the pitch. England 2 - 2 Croatia
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🇬🇧❤️🤍💙🏴 (@RFC1872UK) reported@Davidatha_10 @EwenDCameron The leagues by and he’s on holiday and you all seem to be missing a very crucial part of why he actually hasn’t spoken about the ****** of the league which is that if Celt*c fans hadn’t invaded the pitch then McInnes would’ve given an after match interview on SkySports where he would’ve spoken about it and he wouldn’t have been silent but he never got the opportunity to do as they invaded the pitch so that isn’t his fault and he doesn’t actually have to speak about it now as it’s been and gone. When I come to think of it, most managers don’t actually speak about things like that outside of TV interviews after the match. Some younger managers may put an instagram post but it’s mainly done via interviews on club socials or the media and as I said, the fact that doesn’t exist from him lies to two clubs, Cel*ic and Hearts. Heart’s social media and networking team should be the ones receiving the flak as it’s them that are responsible for putting out the club content.
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PriNCiPaLiTy🧚♂️💫 (@kniipascal_Cfc) reported@theMadridZone @SkySports Reading the comments and it’s laughable Madrid fans are so stupid he’s already a como player You just as stupid as @SkySports
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♔ BXCiiNG ♔ (@BxciiNG) reported@theMadridZone @SkySports This is like Barcelona in 20222 sending Yamal to Brighton for a loan and also trying to sell him to Brighton fc. The board never took La fabrica talents seriously.
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timo. t. (@JomzTimo) reported@SkySports It’s not easy you perverts. You want to create an algorithm to make us fail to win. Every team in the premier league is promoted or stayed because they deserved it. So stop this silly agenda.
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Mathew Banks (@banks_math60699) reported@SkySportsDarts @SkySports Bad drunken English, but you get the point.