Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (14%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Knowsley, London, Amesbury, Tring, Birmingham, Dartford, City of Westminster, Southwark, Manchester, Harringay, Milton Keynes, Bedford, Norwich, Hammersmith, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Knowsley
|
Internet | 7 minutes ago |
|
London
|
Internet | 28 minutes ago |
|
Amesbury
|
Internet | 38 minutes ago |
|
Tring
|
Internet | 40 minutes ago |
|
Birmingham
|
Internet | 40 minutes ago |
|
Dartford
|
Internet | 49 minutes ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Blackmore (@benblackmore88) reported@JohnBarrettlfc @SkySports I don't support Man Utd mate 👍
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Adam Baker (@Adam_baker1490) reported@williamsSAFC @SkyUK Mines never gone off ever
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Nathaniel (@Aannor) reported@SkySports What a melt. Where was he when last season Liverpool barely had any injuries and we had Rashford and pogba Bailey, Shaw out for ages?? Ex Liverpool player who never won a title so no one cares...
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Devilbeeky34 (@Devilbeek7603) reported@Yebless99 @SkySports Yeah **** he got injured v Newcastle on Boxing day we didnt have any fit Mids to play as a Box to Box
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FMM plug 🔌 #FootballManagerMobile (@Son_Of_Pepper) reported@SkySports Man so bitter, couldn't even stare straight at the camera. Should we recount our injury woes of last season? Yet we managed to slip into the top 3. So, **** off.
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Jonny Molyneux (@jonnymolly) reported@SkySports "False position".....we are top after nearly half the season you idiot....its not as if we are 4 weeks in!
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Matt Davies (@mattdavies881) reported@SkyHelpTeam I have got through twice though, and both times they have spoke to me and hung up?!? Why should I waste another hour to get hung up on? Cannot wait to leave sky and get Virgin back where the internet never goes down 🙏
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Owen McDaid (@OwenMcDaid5) reported@MrFaz1 @SkySports Oh my bad I misread it
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Stuart Hammett (@HammettStuart) reported@SkySports Yet we had alot of bad injuries last season,nobody remembers that,coming from Trigger and an ex liverpool player as well 🙄
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Anjoe Anthonysamy (@KCSocWiz) reported@SkySports PSA: Quit making up crap like "false position". Makes you look like an idiot. Now, fact is United's injury record is a testament of Ole's backroom staff and the fantastic medical-physio folks at the club. Give the Manager and the club the credit they deserve..Man shrugging
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Christopher (@Smithychris2004) reported@SkySports What a bloody shock! United go above Liverpool in the table and a former Liverpool player pops out with excuses AGAIN. Never ever them is it. Always a reason as to why they were beat, didn’t win, aren’t good enough. It’s embarrassing, funny that United love rent free though
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nik 👹 (@ferrierhanslipN) reported@SkySports Liverpool barely fielded the same team throughout last season... Razor was right.. this guy is thick as ****
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Martyn (@Martynv1303) reported@SkyHelpTeam is the internet service down in Colchester? Crashed about 30 mins ago. Restarted my hub but still solid amber internet light
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The Chris Knowles (@TheChrisKnowles) reportedWhy do @SkySports insist on interviewing fans and bloggers all the time? Nobody gives a **** what them virgins think it have to say.
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F1Smasher (@F1Smasher) reported@SkyHelpTeam Hello, on your broadband & call packages, it seems all calls go via the internet router. How do you provision emergency calls for your customers in the event of a power cut? Will the phone line still work, where customers aren't prepared to sacrifice emergency calls?
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The Cnuofesd Gamer (@TCnuofesdG) reported@SkySports Queue the salty ex Liverpool players coming out of the woodwork that no one remembers nor gives a **** about....
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J (@Stonerdacroner) reported@appydaze70 @SkySports @LFC No one is celebrating... just seems that you all have issues with us being top.We haven’t peaked yet either, more to come...
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Sue Purcell (@suepurcell5) reported@SkyUK Can somebody please give me a contact number for complaints? Problem logged on 4th Jan that internet connection dropped, still not working 😤
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Darren Daly (@DarrenDaly23) reported@appydaze70 @SkySports @LFC No one is celebrating more like other fans going mad and United stirring the pot. United are in poor form aswell. Fernandez Greenwood martial not in scoring form at the moment even rashford and cavani have been wasteful. So if they all come of form we can kick it up a gear or 2
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Warzone addict (@WarzoneAddict) reported@SkySports Oh do **** off ya bin dipping melt. Your opinion means nothing.
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stoobsmak (@stoobsmac) reported@Utd_ed @SkySports Nah in all seriousness covid has gave a false picture no matter who you support
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Abdulbaaqi Ojirobe20 #giveramoshisdemands (@RMCF_EH7) reported@SkySports How can he can it false. It's not the problem of anybody for your team not to have squad depth that helps in rotation and reduces injury risks
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Williams (@williamsSAFC) reportedUnreal how bad @SkyUK broadband is. Must go off at least 3-4 times a day between 1-5pm
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John McConnell (@JJM71) reported1/ @SkyHelpTeam Hi folks, just a heads up. I've had problems with my Q box since the lastesr software upgrade. Picture freezes and box become unresponsive. The only way to get it going again is to unplug and plug in again. Got a new box on Tues which worked fine until update then
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Gustavo Cardoso (@gustavolondon) reported@SkyUK it looks like sky took some money unduly out of my account and now covid comes very handy as an excuse. Any help here?
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Owen McDaid (@OwenMcDaid5) reported@SkySports Oh my bad I misread it
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Phillipa Rowley-Evatt (@PipLaRouge) reported@SkyHelpTeam I no longer have a sky account so can't add a sky account number... will that be a problem?
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Anjoe Anthonysamy (@KCSocWiz) reported@SkySports Dear @MCATEER4 , PSA: Quit making up crap like "false position". Makes you look like an idiot. Now, fact is United's injury record is a testament of Ole's backroom staff and the fantastic medical-physio folks at the club. Give the Manager and the club the credit they deserve.
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steve joslin (@jbossly) reported@SkySports Shut up man you have no idea what's happening at United. Liverpool will ko doubt bounce back from a poor run and United will chase them all the way. When you are intelligent enough to put forward a decent argument based on fact then it might be time to listen to what you say.
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Laura (@Laura86967745) reported@SkyHelpTeam good afternoon is there any reports of signal loss in the Hackney area?