Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (59%)
- Wi-fi (19%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Southall, Birmingham, Plymouth, Batley, Enfield Town, London, Leeds, Oldham, Southwark, Caerphilly, Milton Keynes, Swansea, Bathgate, Luton, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
TV | 3 hours ago |
|
Birmingham
|
Internet | 3 hours ago |
|
Plymouth
|
TV | 4 hours ago |
|
Batley
|
Internet | 6 hours ago |
|
Enfield Town
|
Internet | 7 hours ago |
|
Birmingham
|
Total Blackout | 8 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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suspect (@pine_suspect) reported@FBAwayDays @BBCSport @SkySports will be a box tick down, poor loves!
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TheJame$D (@_TeeJayDee) reported@wbuxtonofficial I expect this British bias from the awful @SkySports people but clear from the data that Lewis didn’t hold his line. Sky is 0-2 on penalty calls today. Good reminder why everyone should just listen to the F1TVPro/Apple feed!
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Jason Britton (@JasonKBritton) reportedBe really nice to see @SkySports ask Mike Dean about this when he is on. His career seems to have been a catalogue of anti-Arsenal errors.
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TARUN (@TarunKhatta) reported@DeadlineDayLive @SkySports Damn
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Michael Harte (@mharte18) reportedNo Broadband service, the troubleshooter online tool is unavailable and no one to speak to over the phone/help chat, how am I supposed to fix my Broadband so that I can work?? @SkyUK ?!
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ThatGlobalBoy 🌎🏆 (@911_woli) reported@TouchlineX @SkySports Wtf ranked this
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Tackling Rugby League (@TacklingRL) reported@SuperLeague @SkySports Fc killing themselves with errors & Kr are managing to capitalise on them. Should be a great second half
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Rebecca Stacey (@bekblayton) reported@samanthafxox @SkyUK We’re having issues too
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paul kelliher (@paulkelliher8) reported@DeadlineDayLive @SkySports Lol 10m is bad enough as he is with double that . But this looks like another mistake that was made by fellow countryman kyogo . Ipswich about as good as Birmingham. Come on dazlen you could do something much better than Ipswich town. Small village in Norfolk
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Abot S (@AbrasJenkABOTh) reported@Blue_Footy @SkySports He is a gooner, why would we give a damn about what he said?
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OAO (@Oaorane) reported@Blue_Footy @SkySports Mate chatting **** there 😒 He’s never been a coach not a tactician, blud should keep his POV in his pocket
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H.W.S (@holywadie) reported@Blue_Footy @SkySports The problem here is the 7th player from City academy and nobody talk about it
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Tee😎 (@Tojuvike) reported@eurofootcom @SkySports This club are becoming low key criminals..like wtf
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RealDSG (@Gingelltown99) reported@SkyUK Could this be the worst service provider in England? My husband received a phone call from them yesterday advising him of an overdue payment, so he immediately paid the £115 as requested. Today the internet is disconnected and they have now advised him it will remain disconnected for 8 days, and there will be additional charges for the connection! He is now having to request the phone call recording, and a discussion with the manager, and may need to get ombudsman involvement - what a shame. We should have just gone with @Starlink. If we can switch now we certainly will try!
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Andrew Boswell (@irishbos) reported@StretfordPaddck @SkySports Nope clearly a nice guy but not good enough and too slow for the EPL
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Imoleayo (@Imoleayo1190296) reported@Blue_Footy @SkySports He is struggling to beat Palmer worst season in creativity
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westie mom (@carolegym) reported@Webbotron @skytv @SkyHelpTeam I stood my ground and stuck with sky q as have fairly bad wifi to talk to sky you really have to try ring them as they don’t answer here anymore
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Smee (@ravenspud) reported@SkyUK wow, try to sort out swapping over mobile phone contract from another supplier and call taker cuts me off when when I ask him about the deal that shows via my VIP app. Great customer service not!!!!
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Bamgbose Michael (@bamgboseMike) reported@Blue_Footy @SkySports I struggle to understand many people; so because of the Bellingham moment, he's now a bad player? Like the Terry's & Maldini's never got dribbled past?
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Trigger Boss (@Ego_Laa_Nsi) reported@SkySports Poor people always worry about how rich men use their money even when they were not asked to lend
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mark LFC 77 (@MarkGambles) reported@SkySportsBoxing @SkySports Poor boxer bang average imo
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Capital tots (@CapitalTots) reportedSo where are the Is Morgan Rogers worth £117 million? Or is Elliot Anderson worth £116 million? Polls 🤔 SkySports? Oh that's kept for Utd is it?... 🥱 always the same! Hated, Adored, Never Ignored 🇾🇪
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جاسم العلّص Jassem (@jassemalalless) reportedI am extremely frustrated and disappointed by your services and the way your company treats its customers. This experience has been very disappointing, and I expected a much higher standard of customer care @SkyUK
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Abiola Ajayi l Global Citizen (@Abiola_Ajay) reported@SkySports No problem. We understand the agenda of FIA. No longer a breaking news when it comes to LEWIS
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Mayor (@mayor_united) reported@TouchlineX @SkySports This is incredibly stupid Explain how spain dominated and conceded only a goal then if their players can’t make top 5. This is exactly why I would never rate this stupid awards that don’t have a clear formula
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Pami (@PrincessPjk) reported@njd2245 @skytv @SkySports That’s awful! Hope you get this sorted out on behalf of your mum.
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lymnSOUL (@LymnSoul) reported@SkySports Wow, I know he is into football, but I never thought he would actually join an amateur club. A new chapter lies ahead. Cool.
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Andrew tuck (@Andrewtuck10) reported@SkyHelpTeam - why am I paying over £100 per month for a service that always has issues - never have you ever said here’s a couple of quid back - but quick to add a £1 here and a £1 there
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Mark F (@Pleyndamour) reported@BarbaraHirst55 @SkySportsRL @SkySports I know there’s bad weather in France. But I assume Sky are running graphics from the UK since they don’t send anyone over there
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Taylor (@Taylorleavitt02) reported@SkySports Yeah and he doesn't worth that much just big teams allowing to be robbed by small teams whatever happens to spot raw talent in the street players we don't know never seen that was exciting