Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Neath, Birmingham, Greater London, London, Southwark, Oldham, Pontypool, Dublin, Wandsworth, Nottingham, Stoke-on-Trent, Hammersmith, Harringay, Southampton, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 3 hours ago |
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Wi-fi | 7 hours ago |
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Internet | 8 hours ago |
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Internet | 10 hours ago |
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Internet | 11 hours ago |
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DrewWalker (@OldTup) reported@SkySports why has my Pompey v Derby sky+ gone down?
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UptheRams (@uptherams72) reported@charlieldrv @SkyHelpTeam Not being funny mine half way through second half reverted to footage from the first half, around 58min went back to 35 min.. absolutely useless service
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David Fleming 💙 (@Greyingbeard79) reportedDo the humane thing @SkyHelpTeam and shut the channel down and redistribute its budget. It’s sad to see. You could sit and watch the full TDD on SSN in the past. Not now
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colum mccann (@mccanio) reportedThe issue is these English companies will look after the English game as Scotland continues to get the crumbs from a product that it contributes millions to . A NATION OF EQUALS APPARENTLY @SkySports @talkSPORT
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Dagogo (@Hesblack0) reported@SkySports Hated. Adores. Never Ignored.
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Jack Woods (@Jackwoods2020) reportedSaid it before and said I’ll say it again @SkySports STOP LETTING GARY NEVILLE commentate on Arsenal games for **** sake
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Stav Coys (@FplStavLasso) reportedFinancial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt
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Elaine (@ElainepCoates) reportedMy husband is attempting to watch West Brom v Charlton on the red button. It's really glitchy tonight - screen freezes, goes black etc - so he missed West Brom's goal! Really poor, considering how much we pay for the "service"! @SkySports
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Charlotte (@charlieldrv) reported@Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.
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Ritesh Sinha (@Resonant_TV) reported@SkySports Apparently last 2 names were the problem and destroyed the market but above them are brilliant signings🤡
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Archie (@beany74) reported@charlieldrv @SkyHelpTeam Watched Newcastle last week on sky + was unwatchable, awful sound and punditary
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Steve Jones (@stevejones177) reported@SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.
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mukerem (@muke2nd) reported@SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.
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Matt Henderson (@matt_hendo12) reported@BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.
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Premier Seafoods Ltd / kingcrab.co.uk (@Premierseafoods) reported@HLTCO I mean we can blame SkySports but if this kind of fan never existed then they couldn’t put them on. Rgds a fan in his mid 50’s!
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RGLFITNESS1🏴𓅪 (@richiefit1) reported@charlieldrv @SkyHelpTeam Twice during the second half the Walsall game jumped back to the 38th min mark so switched to the Fleetwood game n that did the same!! £150 a month n this ****!!
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Jack Griffiths (@JackLGriffiths) reported@SkyUK 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.
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M C Gilani (@MGilani57809) reported@SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!
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Joe Middleton (@Bigjoe201207) reported@grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK
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colum mccann (@mccanio) reportedI listen to @SkySports & @talkSPORT brag about the billions the epl clubs are spending . As they tell us how poor Scottish football is . 15 to 20% of sky subscribes are fans of the spfl while our game gets very little back and the multi millions are pumped into the epl . 1/2
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sarah (@SarahMcAdoo) reportedAnyone else’s Sky stream not working?😤 #dcfc @SkySports
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Utd_OJ (@Ola_Of_Utd) reportedThey have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations
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®️(((DS10)))™️ (@improvingtrader) reported@SkySports Disgusting comments about "not doing much off the ball" "tried to send a player off"....you ******* piece of garbage. classless thug
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Iain Jones (@thejonesylomu) reported@ToonFan14 @SkySports @WeAreTheOverlap They just chat **** all the time
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lewis (@lewishutchison1) reported@SkyHelpTeam Is anyone able to help change my phone number. Phone system getting stuck and cutting me off constantly. Trying to upgrade but I can’t.
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Bradley Coombes (@bradleycoombes7) reportedWho is this idiot singing #deadlineday #skysports
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Bekah Willis (@gfcbekah) reported@SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+
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Raymond Troake (@Raymondo1874) reported@tuggyj Might be the cringiest thing i’ve seen in a while. Sureky Skysports are just taking the **** now. So so bad.
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Johnny Mac (@JohnMac19059272) reported@charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future
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Matt (@MattMcC9) reportedHello @SkySports. I’d like to cancel my subscription immediately.