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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Walton-on-Thames, Batley, Halifax, Newport, Northampton, Walsall, Salford, Croydon, London, Nottingham, Mitcham, Hammersmith, Islington, City of London, and Birmingham.

CityProblem TypeReport Time
Walton-on-Thames Internet 48 minutes ago
Batley Internet 2 hours ago
Halifax Internet 4 hours ago
Newport Internet 4 hours ago
Northampton TV 6 hours ago
Walsall Wi-fi 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FplStavLasso
    Stav Coys (@FplStavLasso) reported

    Financial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future

  • RachelT1722
    Rachel 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RachelT1722) reported

    @KieranMaguire The opening day and my club sold out the away end, with it being on it helped the other 8,000+ of our fan base to watch our away game. This isn't about non league teams anymore, skysports+ has made the blackout and VPNs redundant. I'll be at Swindon game tonight!

  • nufcToon2284
    Ando nufc (@nufcToon2284) reported

    @SkySports is a pathetic bias platform that has drastically went down hill the last 10 years especially getting rid or ruining shows to th point no one watched replacing the lads on soccer sat with influencer and YouTubers that are all about top 6 and nothing more its shite

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @paulkavanagh89 @SkySports Only cause I've never rated him ha

  • dazsaville
    Daz saville (@dazsaville) reported

    @charlieldrv @SkyHelpTeam The delay is annoying as **** ! Go check my bets and find out there’s a goal coming every time !! 😠

  • Bigjoe201207
    Joe Middleton (@Bigjoe201207) reported

    @grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK

  • Welshade
    Ade Owen (@Welshade) reported

    Sky Sports + is useless , paying for the service and it does not work! My games just gone back to the first half @SkyHelpTeam @SkySports

  • PhilAshton123
    Phil Ashton (@PhilAshton123) reported

    @AllThingsBlades Who actually cares about this silly stupid stats? He scored a blinder of a last minute winner that’s all you’ll ever remember! Skysports influence for the wrong reason.

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @SkyUK sort out sky sports plus via red button as awful coverage tonight

  • beany74
    Archie (@beany74) reported

    @charlieldrv @SkyHelpTeam Watched Newcastle last week on sky + was unwatchable, awful sound and punditary

  • wozza2484
    Warren (@wozza2484) reported

    @charlieldrv @SkyHelpTeam 100% this, the game I watched early in the second half kept jumping back to the first half! Constant buffering and poor quality @SkyHelpTeam

  • CiderXpress
    Nick Mapson (@CiderXpress) reported

    @charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky

  • efcbigdunc
    Ross (@efcbigdunc) reported

    @Kings_Canyon_ @SkySports Tbh the players we've had come in are either promising (Hackney Rohl George). proven (Norgaard Grealish). point to prove (Johnson AMN) so on that basis I think it was good but we left ourselves short in areas so that makes it a bad window overall.

  • Ola_Of_Utd
    Utd_OJ (@Ola_Of_Utd) reported

    They have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations

  • isplumm
    Mark Plummer (@isplumm) reported

    @charlieldrv @SkyHelpTeam Very frustrating last night. Ok till halftime. Then started to replay all of 1st half. Tried to access 2nd half. Got message saying no such service. Eventually came back with 20 minutes left. 🤬🤬🤬

  • dillonjahn
    Dillon (@dillonjahn) reported

    Can't believe how poor the standards have got at @SkySports . Used to be the gold standard for sports broadcasting and news, but the entire product served up these days is a complete joke.

  • bcfcszn
    dani (@bcfcszn) reported

    @Welshade @SkyHelpTeam @SkySports same did you manage to fix it?

  • matt_hendo12
    Matt Henderson (@matt_hendo12) reported

    @BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.

  • PowerBoy__
    therealniceguy🔴⚪️⚫️ (@PowerBoy__) reported

    @Nichol_5 @SkySports I stopped watching sky sports after games unless it's some viral clip, since 2014. They've turned into this sensationalism machine pushing negative narratives for engagement a long time ago and United are their biggest cash cow. It's best to not watch them & let the network die.

  • markstockdale69
    Mark Stockdale B.E.M (@markstockdale69) reported

    @dixiedeansboots @SkySports Stopped watching that crap ages ago, he's never changed.

  • TJMEERKAT
    Muttley (@TJMEERKAT) reported

    Anyone else having problems with their @SkySports stream? #STFC

  • Stevefoxy78
    Ste F (@Stevefoxy78) reported

    @Mataniels @SkyKaveh @SkySports Its funny watching them through gritted teeth talk down City's business and talk up UTDs

  • dmahon11
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dmahon11) reported

    @charlieldrv @SkyHelpTeam Mine went off after a few minutes of the second half and it came back on showing the first half from about the 38th minute. WTF is happening

  • LoEl81
    LolaElise (@LoEl81) reported

    There are lots of people on here who honestly think that Michael Carrick should’ve gone on some media outlet like @SkySports or @talkSPORT and openly criticised the owners. Managers only do that when they literally want to get sacked. Amorim wasn’t a hero, he was a coward. This level of thinking is stupid even for this app.

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Welshade @SkyHelpTeam @SkySports Same here. 3 times ours jumped back. Continuously buffered/froze and then left with a blurry picture. Absolute shambles of a service

  • muke2nd
    mukerem (@muke2nd) reported

    @SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.

  • ErlMCFC
    cxm3r0n (@ErlMCFC) reported

    @sportbible @SkySports They’ve got the easiest job itw and still talk **** Brainless “pundits”

  • hornets_beds
    Bedfordshire Hornets (@hornets_beds) reported

    Watching this game is bad enough, without Sky+ buffering & crashing all the time @SkySports

  • julesg78julie
    Julie Green (@julesg78julie) reported

    Sort your sky sports + out. It keeps freezing and then went back from 50 minutes to 37 and then I missed a goal. Not happy I'm paying for this crap @SkySports