Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Motherwell, Barnsley, Northampton, Hackney, London, Southwark, Wrexham, Bedford, Southampton, Fareham, Birmingham, Shipston on Stour, Bishop Auckland, Bristol and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell |
Internet | |
| Barnsley |
Wi-fi | |
| Northampton |
Internet | |
| Hackney |
Total Blackout | |
| Barnsley |
Wi-fi | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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conor murphy
(@Comurphykildare) reported
@HurlerD @SkySports @OurGameHQ Imo TV would ruin it, leave it with YouTube and we all need to support the 2 boys 👍
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Mongrel
(@Jake_Morris_) reported
@SkyHelpTeam Download speeds have dropped from 53 To 5 since yesterday, tried multiple things with no success. No issues according to website.
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OAFC Memories
(@oafcmemories) reported
@SkySports The irony being that if he'd never played for Man Utd despite his current form he wouldn't be getting a sniff of an #England squad especially after only a handful of good performances.
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Peter N
(@gooner1947) reported
@Reg791 @GoonerHillsy Most probably. I recall Andy Gray, skysports, saying Gallagher was an awful referee.
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Mark Smith
(@glengarry3007) reported
@SkyHelpTeam I missed it because it wasn’t offered. In general your response was unhelpful. Continually stating you don’t understand what the problem is after having it explained multiple times not the best customer service.
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Gary Howkins
(@gaz2392) reported
@SkySports Stupid question.
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Alex
(@DingosBrother) reported
@SkyNews He’s right, football is **** without fans. If it continues next season without fans I’ll not bother with @SkySports
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Amar
(@amar_maheshwary) reported
@SkyHelpTeam 45 mins waiting on phone to reach sky team..what a pathetic service from team sky...awfully bad..
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Danielle Thomson
(@dannithomso1984) reported
@SkyHelpTeam is there a number you can call we’re you actually speak to a person about an issue
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ꍏ꒒ ꀭꂦꃅꈤꌗ꓄ꂦꈤꍟ
(@1974wastheyear) reported
@SkySportsPL @SkySports Nobody closed him down so he didn't really have to beat anybody. Poor defending rather than great attacking play.
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Jo Elizabeth 🫐
(@josiedollz) reported
@SkyHelpTeam your service may be a joke but I wouldn’t quit my day job, you’re not good comedians
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Ralph
(@rdsutherland) reported
@SkyHelpTeam Morning - I wish to make a query regarding Sky Mobile. I’m thinking of joining Sky Mobile - just awaiting on my current mobile contract to run down. I’m a full package customer with Sky, this includes TV, Sports and Broadband. If I was to take Sky Mobile - would I be
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Dannielle
(@xxDannixx19) reported
@bt_uk Need this sorting today otherwise it looks like @SkyUK is getting a new customer...
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Maximilian
(@maxallen97) reported
@niall_tansey @SkySports But EFL as always trying to create more problems rather than solve them
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Jason Buckner
(@Jasonbuckner104) reported
Hi @SkyHelpTeam how can I speak to somebody with regards to a problem with the communal satellite dish at my property?
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Mark Smith
(@glengarry3007) reported
Finally gave up on @SkyUK today. They're a case study of how automation and a silo mentality work together to destroy customer service.
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Simeon
(@SGCRF450) reported
@SkySports @Carra23 @GNev2 Joker - Dier is nowhere near England class. Kane is England’s biggest problem. He doesn’t fit into the system.
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Dannielle
(@xxDannixx19) reported
Need this sorted today as promised otherwise looks like @SkyUK is getting a new customer...
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John ◣ ◢
(@GrumpyDad3) reported
@SkySports No, they will sell him to West Ham. They know that when he gats his nice big contract down there, he will revert to type.
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Habs1967
(@Habs19671) reported
@SkySports He was the new Greg Norman, now he’ll probably never win a major again!
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Lian
(@lian2009) reported
@SkyHelpTeam Yes we have no signal at all
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RL
(@L1990Rl) reported
@SkySports But non-man Utd players who have been good all season aren’t worth ****. It’s getting embarrassing the level of bias.
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Onur Ozkaya
(@Onur_Ozkaya) reported
@SkyHelpTeam Hello, I did already. The team is not sure. Please contact me, and try to sort this asap, it has been a long wait already, I will have to cancel my subscription if it is not set up this week.
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Jason Buckner
(@Jasonbuckner104) reported
Hello @SkyUK how can I communicate a problem with the communal satellite dish at my property?
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Dannielle
(@xxDannixx19) reported
Need this sorting today otherwise it looks like @SkyUK is getting a new customer...
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Kiki Teyara
(@Theyara) reported
@SkyHelpTeam No but I wouldn’t know where to start. Can you please help me
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Kiki Teyara
(@Theyara) reported
@SkyUK hello. My internet has gone down completely since 9:30 this morning. It has been turned on and off twice to try and reset. Can you please help
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Mark Smith
(@glengarry3007) reported
After a brief exchange with the @SkyHelpTeam guy, during which no apology was issued for their software glitches, their “Help” team proved spectacularly unhelpful.
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Bouncergirl2
(@bouncergirl2) reported
@SkyHelpTeam @SkyUK @skytv Can Sky please return the never miss function. I’ve missed so many of my favourite programs due to you getting rid of the best thing Sky had. We pay a small fortune and you get rid of the one thing that was excellent #NeverMiss
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Jay Burner 🥛
(@Burnerthinks) reported
@SkyHelpTeam Customer service regarding TV package