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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 13: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Barrow in Furness, Blackburn, London, Plymouth, Southwark, Cwmbran, Stourbridge, Enfield Town, Hammersmith, Halifax, Canterbury, Birmingham, City of London, Lesmahagow, and Ilford.

CityProblem TypeReport Time
Barrow in Furness TV 10 minutes ago
Blackburn Internet 14 minutes ago
London Internet 14 minutes ago
Plymouth Internet 1 hour ago
London Internet 3 hours ago
Southwark Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Dundalk_Spur
    DundalkSpur (@Dundalk_Spur) reported

    @SkySports why are you asking Don Goodman for an opinion. He has been so biased all game he is just going to waffle **** and support the Sunderland point of view.

  • davechasethfc
    dave chase (@davechasethfc) reported

    @thespursweb @davina_thfc Is that the name of that stupid idiot I had to turn the commentary down many times cheers @SkySports I’ve been watching football for years never heard of him.

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    @bob__spurs Even when presented by the clear facts by his @SkySports co-comms he wouldn’t admit he was wrong! Unbelievable! Definitely time to cancel that Sky subscription

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @AlvarroE10 @SkySports I had trouble understanding that grammatical abomination of a sentence but I think I’ve got the general gist of it. Evidently you cared enough to reply to me. All the best 👍🏻

  • f1lover75
    Evonne O (@f1lover75) reported

    @stuafc71 @SkySports Report Sky to @Ofcom as this shouldn't be part of football whatever you support.

  • ShaneBarrett442
    Shane Barrett (@ShaneBarrett442) reported

    @ForFarkesSakeV2 @1972_rickyb @SkySports No, United and City works. You’re trying to solve problems that don’t exist.

  • ChunkyTHFC
    ChunkyTHFC (@ChunkyTHFC) reported

    Ah, I see. Having seen it on Ref Watch on @SkySports I now understand the Brobbey/Romero/Kinsky incident It’s Romero’s fault for trying to shield the ball for Kinsky. There was me thinking it was a foul by Brobbey. Silly me.

  • bob__spurs
    Bob Dwyer (@bob__spurs) reported

    @Paul_da_Rita @SkySports And they wonder why people have dodgy boxes. I’ve never been so close to sorting one.

  • tonycarter75
    tonycarter (@tonycarter75) reported

    @SkySports Arsenal fan here: it’s banter, it’s painful BUT we deserve everything that’s directed to us. We either cross the line or we shouldn’t complain about ****

  • GBigDawg45
    GoonerGray (@GBigDawg45) reported

    @SkySports Embarrassing skysport really has gone down hill since having youtubers on their channel..really can't take them serious now..to give airtime to this ****. Would never be Tnt sports

  • _y1d_
    🔥 RT. Hon Lit London🔥 (@_y1d_) reported

    @SpursOfficial The worst refereeing I've ever seen @FA_PGMOL . The luckiest run of the ball I've ever seen for Sunderland. The biggest ****** commentators I've ever heard @SkySports .

  • Peopleschamp78
    Mr Wonder - ENIC OUT (@Peopleschamp78) reported

    @RikkiClarke81 @SkySports What has the commentary got to do with the **** on the pitch though? It’s not swaying it one way or the other.

  • BigRedSulk
    Red Sulk 💥 (@BigRedSulk) reported

    @SkySports Oh do **** off. What have you ******* interviewed him for, you stupid *****.

  • zai_AFC
    NALUBEGA (@zai_AFC) reported

    @Confide47576680 @SkySports They'd all be writing thesis essays and interviewing all creepy legends about how terrible arsenal fans here but this to them is all jokes and laughs 🚮🚮

  • JA606Gooner
    SonOfGunnersaurus (@JA606Gooner) reported

    @SkySports This is why people use firesticks and support free streaming services. You are now catering to the lowest form of so called “banter”

  • Verbalist0
    Tone (@Verbalist0) reported

    @SkySports What a idiot

  • Raf_THFC
    Raf (@Raf_THFC) reported

    @RikkiClarke81 @SkySports they should tell them they'll all have to get a grade 1 haircut if we go down

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @AlvarroE10 @SkySports I had trouble understanding that grammatical abomination off a sentence but I think I’ve got the general gist of it. Evidently you cared enough to reply to me. All the best 👍🏻

  • Arnold1789
    Arnold (@Arnold1789) reported

    @afcooog @SkySports You are literally in US ( Thousands of miles away from the Emirates Stadium ). The lad goes to games something you will never do you,Yet you call him plastic? you absolute Melt why don't you support your local pal. E.g Inter Miami or smth Jeez 🤡

  • Homieyido
    Daniel homans (@Homieyido) reported

    @Mrjamieohara1 Jamie please call out these refs on sky. They are ridiculously biased now. Yeah we’re **** we get that but today’s performance was horrible . That lump upfront for Sunderland should have had about 4 yellows today.. also remind your mob @SkySports to not have don Goodman on again

  • archiemax29
    marblehalls🔴⚪️ (@archiemax29) reported

    @Rory_Talks_Ball This getting pimped out by skysports will definitely end bad for him

  • QuantK22
    PaulBettany22 (@QuantK22) reported

    @SkySports This whole thing is weird as **** 😭😭😭😭😭

  • GeorgeW01135479
    George Wise (@GeorgeW01135479) reported

    @PalaceReport @SkySports Bad luck for him 🦍

  • IBakesJr
    Thecjhb (@IBakesJr) reported

    @SkySports Why ******** are sky interviewing this ****. WHY ******** ARE WE PAYING FOR THIS ******* SHITE!!!!!

  • silviorhodes
    LONGURAGWELE🧠🇺🇬👂 (@silviorhodes) reported

    @SkySports Gary neville should keep his opinions for his useless club, he has never managed a top team in his managerial career...Let our players be, let them heal alone🚮

  • MUFCRaw
    Danny (@MUFCRaw) reported

    @SkySports Sky sports is **** Seriously promoting this kind of insult is too much Have some shame

  • Otuns_
    Otuns💫 (@Otuns_) reported

    @SkySports Sky will do and support anything to bring Arsenal down . Bunch of unprofessionals/ clowns 🫵🤡

  • TheLeeAsh
    Lee Ash (@TheLeeAsh) reported

    @SkySports why have only a player from one of the teams commentating? So biased. It's why your coverage is so poor. #suntot

  • MazMazza1
    Maz Mazza (@MazMazza1) reported

    @SkySports Spurs will stay up then. Carragher is proven awful judge

  • entropyincrease
    Rajaagainstthemachine (@entropyincrease) reported

    @SkySports Did he really understand that arsenal played without key players saka ode, rice and zubi arent creative players they are holding midfielders. Arsenal were also tired from a UCL game not excuses but just saying dont just come up with easy to say ****