Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Dublin, Wallsend, Oxford, Hammersmith, Chelmsford, Birmingham, City of London, Batley, Blackburn, Livingston, Southwark, Luton, West Bromwich, Perth and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
 Dublin |
Internet | |
| Wallsend |
Phone | |
| Oxford |
Internet | |
| Hammersmith |
Wi-fi | |
| Chelmsford |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David_of_Essex
(@David_of_Essex) reported
@SkyHelpTeam I've been all through these steps but still no difference. We simply cannot stream Netflix etc and need help with either BB or WiFi boosting.
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Alex
(@Alex_Scribb) reported
@SkyHelpTeam Hello, Dont want to leave but there is a big old tree in neighbours garden blocking my signal and the dish has been moved as much as it can be. Is there a live chat option?
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Drew John
(@ADrewStory) reported
Out of contract so rang @skyuk 2 see sort out a decent deal. Agent was a good guy but only offered a £4 reduction off £109 a month! Not even close to acceptable when they’ll raise prices by more than that any time they fancy. 13 yrs a customer & happy to see me walk. Cancelled!
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Bernard Dunbar
(@BernardDunbar15) reported
@SkySports I DID HOPE THAT ROY KEANE WOULD BE OUR NEW BOSS AS HE WOULD NEVERTAKE ANY CRAP FROM THE PLAYERS I HOP HE DOES COME BACK
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Dominique Hughes
(@DomiHughes_) reported
So basically Sky has been charging us for an outdated service for months and because they have put loads of ads out on the TV its our own fault for not seeing them and won't be refunding?! @SkyUK
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Danny
(@dangreg13) reported
@SkyHelpTeam Yeah, also Comedy Central extra is just as bad.
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Ross.adam
(@murgatroyd1976) reported
@SkyHelpTeam I've been on the phone for 30 mins with no resolution, just been told I have to wait 3 days for the network team to contact me. This is not very good service..
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Steven 🏴 🏴
(@FamousFive1875) reported
@POSearcaigh @SkySports That's a shame, I didn't know that. You can come down off your high horse now.
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MrBadExample
(@MrBadExample8) reported
@SkySports Frankly my dear .. I don't give a damn !!
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Kaz
(@Kazziwaz) reported
@justan0therw00l @Cheqraise1 @SkySports Bad botox probably
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Ann Davies
(@DaviesReadman) reported
@SkyUK after over 12 attempts to get a working sky box and over 2 weeks with no tv we are leaving. A bad break up after 21 years. #itsnotmeitsyou
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Rea Lana
(@Rea368) reported
@CristinaNcl @Eurosport_UK @SkySports Awful!
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Louis Triandos
(@_ltriandos) reported
@SkySports He would be happy to see Ange fail @jackjryan1
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Steven 🏴 🏴
(@FamousFive1875) reported
@POSearcaigh @SkySports Oh gtf with your virtue signalling. I made a mistake and didn't know his dad had died. It's a tragedy for the lad. Next time I make comment about a players poor form, il go check to make sure it's ok to do so first. 🙄 *******.
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Donny
(@fivestarred) reported
@SkyHelpTeam It’s simple no signal the last 2 days normally fine
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danalar ✨
(@danalar) reported
@SkyHelpTeam It's affecting partner's work-from-home, he's had to re-do several tasks because of lost data due to the internet cut offs. We only joined Sky officially in Feb 2021, doesn't look promising if we're starting to experience issues in a short timeframe.
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Stephen Edgar
(@sedgar123) reported
@SkyHelpTeam sky broadband has been awful today and yesterday in Newtownabbey. Are there issues? Is it going to get any better? Not great when you are working from home.
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Hannibal
(@05HannibalWall) reported
@Rc0mP @SkySports Exactly what it is. More people see race & colour now because it is being rammed down their throats. The majority of people didn’t care. The past few years has changed that. Martin Luther King would be rolling in his grave.
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danalar ✨
(@danalar) reported
@SkyHelpTeam Only given information I may be contacted after 72 hours. Tried everything self-help guide and advisors said on phone, Changed channels, still doing it.
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Michael
(@SNLEGames) reported
@SkyHelpTeam I have tried to access my sky account and it says that there is a problem. I have tried to sign in quiet a few times and it says there is an error. Do you know of any issues that may be causing this. Thanks
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David_of_Essex
(@David_of_Essex) reported
@SkyHelpTeam Hi, Is there a phone number I can speak to someone about broadband problems? Your website constantly says its having technical difficulties and I seem to be in a loop that can't find me an actual phone number. TIA.
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Lawrence Greenway
(@L_Greenway) reported
@SkyHelpTeam Hi, yes I can confirm I am. I also signed in/out again to check and it’s still not working.
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Donny
(@fivestarred) reported
@SkyUK mobile network down for the second day sa15
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a peaceful man
(@kinguoni) reported
@asakinbinu @SkySports Remember he's also going to inherit the bad decisions by KSE that will need fixing. Anyway even 2 Bn +1 Pound will do
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David_of_Essex
(@David_of_Essex) reported
@SkyHelpTeam So there is no customer services phone number anymore?
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North Derry csc
(@NorthderryRebel) reported
@bluenose1873 @SkySports Still not as bad as some off the absolute shite your 2clubs signed past 10yrs.
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The North’s Ace
(@NorthernRudeBoy) reported
@Stevie89355577 @SkySports We are probably the most tolerant country in the World. We still have a problem but it’s nowhere near the issue some think it is.
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Chris
(@Pilchard55) reported
@SkyHelpTeam Hi, I have a problem with my WiFi connected Hive camera’s losing connection for a couple of hours every night. This has been happening for over a week now. Hive have suggested that this is an issue with the internet connection/speed. They work fine during the day. Thanks.
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Drew John
(@ADrewStory) reported
Out of contract so rang @skyuk 2 sort out a decent new deal. Agent was a good guy but only offered a £4 reduction off £109 a month! Not even close to acceptable when they’ll raise prices by more than that any time they fancy. 13 yrs a customer & happy to see me walk. Cancelled!
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North Derry csc
(@NorthderryRebel) reported
@BurnsyBoy90 @SkySports Some neck slagging any celtic play the crap your 2mobs have been signing for last 10yrs