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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 56% Internet (56%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Croydon, Glasgow, Edinburgh, Shrewsbury, Pontefract, Middlesbrough, Nuneaton, London, Birmingham, Oldham, Liverpool, Colchester, Hackney, St Austell, and Arbroath.

CityProblem TypeReport Time
London Internet 1 minute ago
Ilkeston Internet 1 minute ago
Croydon Wi-fi 54 minutes ago
Glasgow TV 2 hours ago
Edinburgh Wi-fi 2 hours ago
Shrewsbury TV 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DenseCraft
    DenseCraft (@DenseCraft) reported

    @GoonerGirl1969 @SkySports Because you cheated a title and nobody gives a ****.

  • knoledge_
    knoledge (@knoledge_) reported

    @SkySports make sure they aren’t all drunk. Missing calls left and right. Lando still a lap down Goofies.

  • LeProfMartin10
    Professor Martin (@LeProfMartin10) reported

    So moronic of @SkySports to focus on the relegation crap than the real thing

  • cpt_moobs
    Cpt_Moobs (@cpt_moobs) reported

    @siddengg @SkyHelpTeam I had nothing but trouble with Sky internet keep it until your contracts up and then bin it off! There are far better companies out there that are available with faster speeds and better customer service!

  • iamonabeach
    -on a beach- (@iamonabeach) reported

    @SkySports @NOWTV your stuttering live streaming service on my 900MB home broadband continues to be appalling.

  • sporadictv
    Jim Parsons (@sporadictv) reported

    @SkySports Awful coverage of the City presentations. No audio from the Johnny Stones VT Commentators not knowing who the staff on camera were.

  • Francis_Lee_97
    Francis Matthew (@Francis_Lee_97) reported

    Hey @SkySports why is a crap cricket game on instead of Liverpool v Brentford!? What the fu*k is going on!?!?

  • Shaldon1998
    Nigel SOUTHAM (@Shaldon1998) reported

    @SkySports #F1 #montrealgp F1 was my go to sport for years, now it’s just an overhyped non event, even the drivers know it. All this battery **** is not F1.

  • jimmyhoganno1
    Jimmy Hogan (@jimmyhoganno1) reported

    @SkySportsNews SkySports is so dry. Predictable bores who never change their tune. Has he ever said anything positive? Im pretty sure he said we wpuldnt win it so now its whether we can win it again. Wish there was a system of promotion and relegation for pundits

  • single_sig_onpa
    Reginald Bumbaclaat (@single_sig_onpa) reported

    @BISONS1973 @SkySports Almost as bad as them saying Hull play in amber!

  • DaHeartbreakJid
    nallyg (@DaHeartbreakJid) reported

    @GoonerGirl1969 @SkySports Stop crying and shut ******** up

  • dappergooner
    dappergooner (@dappergooner) reported

    @GoonerGirl1969 @SkySports @SkySportsPL pile of 💩 thank god I cancelled couple weeks back. Imagine showing losers not the champions. This is why I cancelled such poor coverage.

  • Goonerbar
    Barry Carroll (@Goonerbar) reported

    **** off skysports and get back to Arsenal ffs.

  • sretfordrd
    Red Devil (@sretfordrd) reported

    Well done Bruno his standards have never ever dropped. Well deserved player of the season too #manutd #bbcsport #skysports

  • mytimetospeakup
    timeformetospeak (@mytimetospeakup) reported

    @Michael93621624 @ImpressionistAL @SkySports What records? Assists has never been thing. Last season Salah got 18 assists and 25 goals in the league. Nobody was wondering if he'd break the assists record, even though he was in the high teens with a big chunk of season to go. And he wasn't getting them from corners either.

  • DT_S5
    DT (@DT_S5) reported

    @SkySports commentary is so ****! "Now this feels like the Championship" , "Now we have a game" - we don't, it's beyond boring, just describe the play and stop trying to record soundbites for next season! 🙄 #HULMID

  • sgallagher123
    jemmy G (@sgallagher123) reported

    @maroonajambo @SkySports @spfl Ask your players when they were 1-0 up why they gave up, let you down and gave Celtic 3 goals and handed the league to them.All they needed was to hold on or even for a draw.But no, completely bottled it and destroyed their fans future. Why do they get paid if that’s what they do

  • caroline_belle_
    Caroline Johnson (@caroline_belle_) reported

    @skysports @skytv I am cancelling my subscription tomorrow. Not renewing after this **** show today!! Where are the winners @Arsenal

  • mgsevs
    sevs66 (@mgsevs) reported

    @leonbarber4 @SkySports Mate, even Gary Neville was neutral and spoke well about us. God knows what this fools issue is, hopefully not on L1 co comms so won't have to hear any of his inane tripe again

  • GoonerGoggz
    SG14💦 (@GoonerGoggz) reported

    Poor poor coverage from @SkySports , for **** sake you’ve given us options to watch certain games and post game shinanigans… if we wanted to sit and watch West Ham or Spurs we would’ve. Zero spotlight on Arsenal, even after becoming champions, the agenda is still on

  • LairySockPuppet
    𝙇𝙖𝙞𝙧𝙮 𝙎𝙤𝙘𝙠 𝙋𝙪𝙥𝙥𝙚𝙩 😈⬜️🟦 (@LairySockPuppet) reported

    @GoonerGirl1969 @richardam89 @SkySports Because it’s bigger news. No one gives a **** about your PGMOL asterisk trophy, no one.

  • ayden_cards
    ayden_cards (@ayden_cards) reported

    @GoonerGirl1969 @SkySports 100% - it’s not like they have that match on a separate channel, if people wanted to watch that ****, they already would be. I’m watching Arsenal vs Palace, give me coverage of that.

  • sumochops
    Sumochops (@sumochops) reported

    @SpursArmyTweets Get ****** SkySports And get ****** Gary Neville Do not repost **** like this. He's plugged and plugged at us to go done. Plugs at Romero for red cards and being in Argentina. Wanked off Thomas Frank at every opportunity and slated a manager constantly who won us a trophy 🖕🏽

  • mcfc68
    Andy (@mcfc68) reported

    @GoonerGirl1969 @SkySports Because no one cares about Arsenal ******* horrible *****

  • JBxIxx
    JB (@JBxIxx) reported

    @jillyalb @SkySportsPL @SkySports Yeah, that game is on Main Event WTF are we watching it on + I swear if they cut off at the end of the match to something else!!

  • Antwa_gardner
    Ant Gardner (@Antwa_gardner) reported

    @HorsePowerImage @SkyUK @discoveryplusUK Just found this. Having same issue. Did you get it sorted?

  • Bernade12155211
    Bernadette Kelly (@Bernade12155211) reported

    @GoonerGirl1969 @SkySports Sums up the poor quality of Sky sports coverage in recent years. Terrible at reading the room and understanding what most people want to watch. Roll on Premflix!

  • SpaceMan0313
    Parker (@SpaceMan0313) reported

    @SkySports parades for cups??!??! What is the woke **** is this LOLOLOL

  • GoonerGom
    tommy heatly (@GoonerGom) reported

    Sweet Jesus I Don’t give a **** about salah pep city Bowen …**** sake @SkySports I want to see the champions…

  • SaffaJC
    JC (@SaffaJC) reported

    @virginmedia To be honest i have discussed with my wife and we will look to cancel virgin and move to sky @SkyUK You need to address your call centres they are bringing your brand down big time