Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Pontypool, Hammersmith, Ellesmere Port, Southwark, Colchester, Rochester, Dublin, Manchester, Wilmslow, Wolverhampton, Pontypridd, Edinburgh, Halifax, and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 hour ago |
|
Pontypool
|
Internet | 4 hours ago |
|
Hammersmith
|
Total Blackout | 4 hours ago |
|
Ellesmere Port
|
Wi-fi | 5 hours ago |
|
London
|
Internet | 5 hours ago |
|
Southwark
|
Wi-fi | 6 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Karl (@KHyl1991) reported@bilal_chauhan @SkySports The pogba that was let go for 500k to come back for 90m to be let go for free again. That's more the issue than paying the money is that he was allowed leave for buttons TWICE
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Adam (@Adzzor) reportedSkysports gone worse between transfer deadline and the saturday shows, gone miles down hill
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Julie Green (@julesg78julie) reportedSort your sky sports + out. It keeps freezing and then went back from 50 minutes to 37 and then I missed a goal. Not happy I'm paying for this crap @SkySports
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dickowhu8@gmail (@Brian44852256) reported@charlieldrv @SkyHelpTeam Mine fine never have a problem
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Mukhtar Yusuf (@_MukhtarYusuf) reportedVery poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.
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Steven Gregory (@steg245) reported@IlkestonRams @SarahMcAdoo @SkySports I had a bad case of deja vu.
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kcufti kcufti (@Kcuftiagain) reportedHey @SkySports For ***** sake someone tell #jonathanOverend (bell end) and #navratilova to SHUT ******** UP DURING PLAY. #Medvedev @usopen
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Spencer Sheriff 🇬🇧 (@SJS2310) reported@charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!
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Charlotte (@charlieldrv) reported@Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.
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®️(((DS10)))™️ (@improvingtrader) reported@SkySports Disgusting comments about "not doing much off the ball" "tried to send a player off"....you ******* piece of garbage. classless thug
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OC21 (@IAmOC21) reported@SkySports Every one of these lists ages badly. 11 of the 13 biggest spending clubs on earth this summer were English and it still did not stop Arsenal ending 22 years without a title. Fees buy attention. The table has never cared what anybody paid.
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Kieren Rees (@kieren_rees) reported@wozza2484 @SkySports The buffering is crap always happens when the ball flies into the box.
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Peter Taylor (@PeterTa46426650) reported@SkySports it would be justice to get a massive points reduction and down to league one
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Villa Mental Health 🦁💜💙 (@AVFCMH) reported@Rogueranger007 @SkySports It'll be terrible mate!
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jon smith (@silver93216) reported@charlieldrv @SkyHelpTeam Why do people subscribe to SS , it's awful 🤔
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mukerem (@muke2nd) reported@SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.
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Gbolly (@Gbollymiasin) reported@MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met
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UptheRams (@uptherams72) reported@charlieldrv @SkyHelpTeam Not being funny mine half way through second half reverted to footage from the first half, around 58min went back to 35 min.. absolutely useless service
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Barry Munckton (@bmunckton) reported@charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.
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Stephen E Holmes (@Steveeholmes) reported@SkySports that green screen is ***€ing terrible! Like watching the weatherman
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Saintsmith80 (@saintsmith80) reported@skysports plus is poor. Every time watch a game via the red button it always buffers
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Ollie (@olliethfc) reportedIf you haven’t already then this is your sign to cancel SkySports
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sheyi_williams (@sheyi_williams) reported@SkySports After knocking England out the World Cup he comes back and takes their record fee on Deadline Day. £125m. City. Maresca. The same media that spent years running Argentina down now have to watch him get paid like a king in their league. Daily Mail in shambles.
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David Fleming 💙 (@Greyingbeard79) reportedDo the humane thing @SkyHelpTeam and shut the channel down and redistribute its budget. It’s sad to see. You could sit and watch the full TDD on SSN in the past. Not now
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Andy Barrow (@AndrewJohnBarr3) reported@Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.
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Prampsy (@prasak2018) reported@SkySports Chelsea is falling down, falling down 🫠
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fedupstfc (@stfcnickw) reported@SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....
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Twinny42 (@Twinny421) reported@Welshade @SkyHelpTeam @SkySports Says everything really. Once these ******** get your money they couldn't give a **** about you. Third world countries get better service than what these robbing retards provide - plus they have the audacity to reply with automated messages. *****.
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#💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported@charlieldrv @SkyHelpTeam It’s really crap !
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David Maiden (@DavidMaiden) reported@charlieldrv @SkyHelpTeam I was watching Birmingham v Southampton and it was terrible. I thought it was just me! So pleased I'm not the only one. So, how do we collude to hopefully get something to improve?