Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Manchester, Birmingham, Bristol, Barrow in Furness, Northwich, Hackney, Liversedge, Kensington, Batley, London, Upton, Cannock, Sheffield, Norwich and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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andrew chrisou
(@andygte) reported
@SkySports Bad news! Are you sure??
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Beginner101
(@doziie_only) reported
@SkySports actually pissing me off for about this dude is the fact that he's facing MMA fighters in a boxing ring a feeling like a king he should come about to the UFC Octagon and see how shii gets down
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UTDcollsy
(@dcollsy) reported
@UtdXclusive @SkySports Imagine if he drove up and down the wing as ruthlessly as he drives a supercar
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darran mcbride
(@darran_mcbride) reported
@SkySports Is it really bad news though.. 🤔
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Adam Saunders
(@AdamSaunders_15) reported
@SkySports Oh no that’s terrible what will I do on a Thursday evening….🙄
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Greaze Mode. 🖤
(@JefeOsi) reported
@UtdXclusive @SkySports Damn can’t play ball or drive
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Matt
(@mattTayyyyy) reported
@SkySports Where’s the bad news?
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
@SkySports Bad news ? I say it’s a early Xmas present 🎁
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David White
(@journoyt) reported
@SkySports So money comes before health. Pathetic ruling. And I don’t support Spurs
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David Baxter #SkyFF 💙
(@DaveBaxterSkyFF) reported
@SkySports Is it bad news? They can concentrate on the league now, instead of a competition most people (I know at least) don't understand the point of
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Matt ******
(@swordno1) reported
@SkyHelpTeam Outlook (Office 365) isn't retrieving emails, and Thunderbird is having issues too. I know the IMAP settings are correct and I have generated the app-password. Both Email clients accept the settings but do not bring in the emails into the inbox.
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Kath Rella
(@KathRella) reported
@alexbloor @SkyUK I think this is a problem of the incorrect terminology being adopted early on and becoming mainstream in the greater market. I imagine the actual claim is average 500Mbps downstream sync speed, but most people don't know what the heck that means.
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Steve
(@Steve_1084) reported
@SkyHelpTeam You advise of early cancellation fees even though I opened with my contract has ended. Thanks for the help.
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Matt ******
(@swordno1) reported
Anyone else having Sky email inbox issues? Outlook hasn't retrieved emails for hours and think that it might be a server problem. #sky @SkyUK #Office365 #emaildown
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Pete
(@PePJ26742629K) reported
@SkySports Bad news for the rest of the Premier league and great news for Spurs?!
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Simon
(@Officialsmoody) reported
@SkySports Bad news?
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💙
(@thfc1611) reported
@SkySports where’s the bad news ?
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Barry #WillkommenRangnick
(@mentholisbanned) reported
@UtdXclusive @SkySports To whom it may concern, just terminate his contract with immediate effect.
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Paul
(@HamptonCaught) reported
@SkySports I don't think for one minute that Spurs will view this as bad news. They literally won't give a toss given all the travel and additional games - all for a cup that no one's remotely interested in.
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Aaron
(@Aaron_D_H) reported
@virginmedia my internet cut out during an important video call meeting and has been down for an hour since. Supposedly the "fastest" and "most reliable" internet available... You absolutely suck. Never had this issue with @SkyUK
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Craig Bunting
(@cbunting24) reported
@SkySports Is it bad news though, really ?
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Mrs.Biggs
(@MrsBiggs3) reported
The worst customer care from sky day 7 no internet, sky Q box down after sky engineer visit and while remaining polite, awful customer service on the phone. @SkyUK
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TalaClothingCompany
(@CompanyTala) reported
@virginmedia I’ve managed to get through.Not a great service at all. No internet now for days on end.Second time in 2 months I need an engineer to fix my line (and previous times) I’ll take my complaints to the ombudsmen and will take my custom to @SkyUK. Please rescue me @SkyHelpTeam
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alison green
(@A15Green) reported
@SkySports I’m a spurs fan but yes it should of been a penalty and when clubs are at the bottom they never seem to have things go there way by the refs especially when playing bigger teams but where was the VAR that’s when you know they are against you
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Ross THFC
(@RossAspland) reported
@pearseylad @SkySports What's that in english please?, no we didn't win it, I don't understand what you point is? is that burnley or west ham you support? cos if it's either then this is hilarious!
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Rob Mills
(@r692mills) reported
@J_Eric101 @SkySports They weren’t using the government regulations they were following them. The government closed the training ground forcing them stop training for 3 days. They asked the PL to cancel the Leicester game so the Europa game could be played. The PL refused. Renne were inflexible.
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WB
(@minervasupreme) reported
@SkySports No, more of a case that you would like it to be bad so that you can carry on with your agenda against Harry Kane and Tottenham.
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Robert Smithers
(@RSmithers52) reported
@SkySports Fights has been’s and then says he wants Usman. Does this kid not realize Usman will rip his head off and 💩 down his throat? Probably Diaz also. He might actually be able to take a washed up McGregor.
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RP 🐐
(@RonaIdoProp) reported
@UtdXclusive @SkySports Dalot would never
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Georgey
(@georgelfc89) reported
@MaxAdrianS @Lukathfc @SkySports They were never going to win it that’s y