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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southwark, City of London, South Benfleet, Stoke-on-Trent, Godalming, London, Croydon, Chester-le-Street, Stockton-on-Tees, Crewe, Birmingham, Rayleigh, Leeds, St Helens, and Glasgow.

CityProblem TypeReport Time
Southwark Wi-fi 2 hours ago
City of London Internet 6 hours ago
South Benfleet Internet 6 hours ago
Stoke-on-Trent Internet 6 hours ago
Godalming Internet 7 hours ago
London Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Rebel0014
    Nick (@Rebel0014) reported

    @SkyHelpTeam got a message to upgrade broadband to fibre and cost will be the same. It’s £16 a month more when I try to book engineer. Can you help ?

  • Scotland2Philly
    The Yeti 🇬🇧 (@Scotland2Philly) reported

    @RangersFC @martin_william @SkySports Just win. Nah **** that. Hammer them

  • MurphD100
    Tank (@MurphD100) reported

    @ECB_cricket love cricket but The Hundred is absolute dross. Why would you pay £40 for this meaningless franchise nonsense. If the crowds are down 20% this year it will only get much worse. @SkySports

  • black13695888
    Timbo Black (@black13695888) reported

    @SkySportsBoxing @SkySports OH JUST ******* GET ON WITH IT!!!! ANNOUNCE THE ******* FIGHT AND PUT US ALL OUT OF OUR MISERY FOR **** SAKE🤬🤬

  • bob87722426
    MagpiesArmy (@bob87722426) reported

    @SkySports What could anyone offer you to **** off with the made up stories?

  • SEVENByBhishal
    Bhishal7Specter (@SEVENByBhishal) reported

    Mohamed Salah is set to join Turkish side Trabzonspor on a free transfer after mutually agreeing to terminate his Liverpool contract a year early. (@SkySports)

  • TheTruth3212
    Rugby's Truth (@TheTruth3212) reported

    @SkySports Sky Sports rugby pundits are boring though. Bad news

  • ryanos7229
    Ryan (@ryanos7229) reported

    @theMadridZone @SkySports This retard again who got it wrong last time too ?

  • iandraper84
    ian draper (@iandraper84) reported

    @Karinemadeirasl @SkyHelpTeam Hope you dort out your issues with #sky Karine. I believe they can be hard to deal with

  • razorkev69
    razorKev (@razorkev69) reported

    @Hoops9Linda @SkySports Tbh not sure I'm gonna rush back there after taking about 24hours to get to Stratford st after our fa cup game absolutely **** they couldn't organise a piss up in a brewery tbh lol

  • LOUlSB2B
    louis (@LOUlSB2B) reported

    @SkyHelpTeam oh ffs, your ai chat box is NO HELP and let me not get started on the customer service advisors. oh sky you’re going to hell for this

  • Andygalant19
    ™©𝔸𝕟𝕕𝕣𝕠𝕟𝕚𝕔𝕝𝕖 (@Andygalant19) reported

    @ChrisWheatley @marca But Dharmesh Serth on Skysports said he has signed a new contract. What does that say about Skysports and their news credibility. Transfer reporting this season has been terrible and lazy, we don't know what to believe anymore.

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports "Newcastle change coach like say na jersey — Jaissle na the 3rd project since Saudi money land, meanwhile some Naija clubs never change kit since NEPA still be NEPA."

  • PackmanScouse
    lifes a ***** (@PackmanScouse) reported

    @SkySports Absolutely nothing going to a awful club with a terrible fan base

  • garri1900
    Garri (@garri1900) reported

    @SkySports What for? Revenue is crazy!! World cup was the most profitable ever! Tickets were crazy expensive! And yet you are short on cash? *******!

  • 12345_everton
    Everton 12345 (@12345_everton) reported

    @neilTheMagpie @SkySports Laughed at Everton getting points deductions now suddenly it’s the big six. Didn’t give a crap when they thought the Saudi’s would buy them the league.

  • StevenPatt84209
    Steven Patterson (@StevenPatt84209) reported

    @danawhite @paramountplus @SkySports Hey **** fix paramount still cant watch replays and you ****** us in Australia with disgusting quality ppv qnd fight nights. We pay a fortune for a ppv and the quality is pathetic. You are a cuny for ripping off Australian loyal fans. You dog ****

  • starboy7bukayo
    Jake Hollingsworth (@starboy7bukayo) reported

    @cagiago_ @theMadridZone @SkySports The guy said I got no details and no information on it but Real Madrid saying he stays. Haha what a load of crap of course they will say that

  • tomyesit
    Inyang Inyang (@tomyesit) reported

    @Chelsea_stat @SkySports Not a bad one. Considering the fact he’s coming from a lower level team as Rayo who most time play defensive with less quality players.

  • KEMZY_05369
    kemzy001 (@KEMZY_05369) reported

    @SkySportsNews Skysports is not a reliable network

  • Consumer4You
    Wanga-unLimited (@Consumer4You) reported

    @NatWest_Help well done for stepping in to prevent an elderly neighbour from being scammed of £90 by a caller pretending to disconnect her @SkyHelpTeam service in 30 mins. Sky didn't assist despite her paying £135 a month - which is a ridiculous scam itself for an over 80!

  • AndyMiguel_25
    𝐀𝐧𝐝𝐲𝐌𝐢𝐠𝐮𝐞𝐥 (@AndyMiguel_25) reported

    @Chelsea_stat @SkySports Not bad

  • therandompundit
    The Random Pundit (@therandompundit) reported

    @SkySports Being turned god awful and then being sold for pennies on the pound.

  • jweisen164383
    JoergWeisen (@jweisen164383) reported

    @SkySports Infantino’s leadership of FIFA is a nightmare for football fans. His conduct during the last World Cup, and now the plan to sell World Cup stakes to private investors, is the final straw. UEFA is right to take a stand. Football belongs to the fans. Infantino should step down.

  • haywhyy09
    AFC_Haywhy09 (@haywhyy09) reported

    I really hope this new rule of giving a corner kick when a goalkeeper delays to kick the ball out won’t get scrapped out when Arsenal starts using it to score from corners. Because it will surely happen. Complaints will come, hatėrs like Carragher, Evra and Neville will sit down on Skysports to analyze how it’s wrong to give Arsenal a corner kick because a goalkeeper delayed to kick the ball out. Anyways, we are observing….

  • tottenhammad123
    Toby Tottenham Mad (@tottenhammad123) reported

    @SirHammerLot25 @SkySportsNews @SkySports What the actual **** are you talking about

  • zapaz66
    zapaz (@zapaz66) reported

    @SkySportsPL Just pay the money we want and stop this relentless garbage. Skysports, supporting the greedy 6.

  • hogmeisterman
    John Hogg◼️◻️ (@hogmeisterman) reported

    @MoyD59 @SkySports Yep. Doing the same David. Hopeless ex-pro’s talking utter garbage or YouTube nobodies who haven’t got a clue standing there referring to their iPads. Awful to watch and listen to!

  • thomasoxley
    Tom 🇺🇦🏳️‍🌈🇬🇧🙏 (@thomasoxley) reported

    @SkyUK @SkyHelpTeam have you rectified the issue yet?

  • colin_gull
    Colin (@colin_gull) reported

    @BrightonBuzzz @SkySports 2/2 on the other hand an asset that could break down regularly and thus be of no use cant justify being held onto. The sad fine lines that the club has to deal with.