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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Bristol, Croydon, Birmingham, London, Manchester, Batley, Stafford, Selby, Andover, Chesterfield, Gillingham, Hammersmith, City of Westminster, Cardiff, and Guildford.

CityProblem TypeReport Time
Bristol Internet 37 minutes ago
Croydon Internet 52 minutes ago
Bristol Wi-fi 58 minutes ago
Birmingham Wi-fi 1 hour ago
London Internet 1 hour ago
Manchester Wi-fi 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • femi_nathan
    Oluwafemi Olaonipekun (@femi_nathan) reported

    @SkySports Five seconds for throw-ins and goal kicks is bull ****

  • Bwire_22
    dennis kabei (@Bwire_22) reported

    @SkySports That's greed Enrique...help others who have none

  • ralphmilne
    stan ogden (@ralphmilne) reported

    @BoboafcIsaacs @SkyFootball @SkySports This idiot had the last laugh after all

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    I’ve just been informed by @skytv my bill is going up to £128. Don’t worry though, we can offer you a deal for £107. My reply. Put in my 31-day notice I’ll phone back in 31 days as a new customer using my middle name. This way I’ll only pay half the price. 19 years @SkyHelpTeam

  • Nolanhattrick
    Graham Robinson (@Nolanhattrick) reported

    @SkySports you’re always giving the big ‘we are’ though you’ve had no Euro football. You’re good at skimming money so we can watch women’s sport - football, cricket, netball, boxing and any other crap you can. Really sorry for Arsenal fans. Shameful.

  • phil_odhiambo
    phil_rs6 (@phil_odhiambo) reported

    @SkySports Nike is the worst kits to ever happened to chelsea they are not creative

  • mgsevs
    sevs66 (@mgsevs) reported

    @salbre81 @SkySports Not got to the goals yet, but everything he said had some under current of bad taste against us

  • ianelacey
    samt106 (@ianelacey) reported

    @RAPAP2021 @SkyHelpTeam Says it all Sky Help Team no longer being used or monitored.

  • NetterMizuno
    Sami-Petteri "Netter Mizuno" (@NetterMizuno) reported

    @CadillacF1News_ @SkySport SkySports is biased and never has given Bottas any credit, ever. I wish SkySports would stop being the main distributor for f1. I would start watching F1 again.

  • Doro_larko
    Dorothy Larko Adeti (@Doro_larko) reported

    @SkySports i never knew that window could be opened.

  • Tom006007
    Tom Robin Banks (@Tom006007) reported

    @SkySports Losing a UCL final on penalties couldn't have happened to a more horrible guy than Gabriel.. he is a cheating rat and his teams brand of football is so utterly boring.

  • BryceRoddis
    Bryce Roddis 🇬🇧 (@BryceRoddis) reported

    @SkyUK Why has your Sky/Yahoo email service become so 💩 Why do I get "Two Set Verification" Every ******* day?! Needing a ******* "Code" to access my email account! 1 HR the other day speaking to your "Branch in Pakistan" and they haven't got a clue, Spoke with......

  • decomposed_dino
    eliza riley (@decomposed_dino) reported

    @SkyHelpTeam any idea who I should contact regarding a damaged router that doesn't work? I tried the chat bot but AI didn't understand me, rang the number online to be directed to a different number who then directed me back to the first one. Paying for Internet I can't use...

  • Lickmaballz71
    seejustme23 (@Lickmaballz71) reported

    @Zuffa_Boxing @SkySports @paramountplus One of the worst cards I have ever seen absolutely shocking Dana White is a f****** idiot

  • GeorgeMadds
    George Maddocks (@GeorgeMadds) reported

    @TeelingGary @SkySports Look at Gerwyn Price as a good example. Boo’d out of most arenas not that long ago. Changed his attitude up and now has a good amount of support when on tour. I’m a fan of Littler just needs steer the confidence away from arrogance and crowds would react totally different

  • MUFChaven
    INEOS 🤡 (@MUFChaven) reported

    @SkySports The actual **** 😱

  • therealbigjonno
    Jonno (@therealbigjonno) reported

    @SkySports That’ll go down well in Catalonia.

  • andrewsk1nner
    Andrew Skinner (@andrewsk1nner) reported

    @SkyUK you really need to sort your act out where it comes to customer service. 27 years and treated absolutely disgustingly, phone staff are shocking and I’ve spoken to double digit numbers of them. What’s the exec complaint process please??

  • sloprobson
    Robbo (@sloprobson) reported

    @SkySports Our country is well known for bigging teenagers up so we can knock them down. I was a cocky prick in my late teens because t I didn't have to take the sh*t he takes just cos he has a talent and has worked his arse off. Cut the lad some slack ffs

  • nugs777
    Glen 007 (@nugs777) reported

    @citizensmith @SkySportsBoxing @SkySports Awful

  • The_Divi_Guy
    The Dividend Guy 💰💰 (@The_Divi_Guy) reported

    @SkyHelpTeam ******* **** Sky Pay touch much to Hannah Waddingham then look after their customers. ******* terrible service

  • SJones13663
    Stevie J (@SJones13663) reported

    @gkmcfc @SkySports You will find it's the disrespectful crowds that are the issue the personal abuse at him and his family and childish immature behaviour from drunken idiots, grandparents parents etc Your family clearly didn't raise or advise you well or the crowds and personal abusers so stfu

  • nav_cfc
    CfcNav (@nav_cfc) reported

    @90_JoshB Struggling to understand how people have missed your point or they're just playing dumb. People tune in to TNT/Amazon/SkySports etc for unbiased commentary for the UCL, completely different to an international match commentary by a network where the B (in BBC) stands for British

  • TheRealSouth25
    Blame Shifter (@TheRealSouth25) reported

    @SkySports I never took him for a superstitious man.

  • shumel10
    shumel (@shumel10) reported

    @Zuffa_Boxing @SkySports @paramountplus Where's the crowd? Dana u fraud u can't promote ****

  • BryceRoddis
    Bryce Roddis 🇬🇧 (@BryceRoddis) reported

    @SkyUK 7 different "**** Wets" who didn't have a clue! Every ******* day I need a code in order to "Access" My email account! Sort your **** out @SkyUK Otherwise, I will require a CODE for me to pay you each month! 🤬🤡

  • AlanTom86440190
    Alan Tomlinson (@AlanTom86440190) reported

    @SkySports No pgmol to help this time

  • precinoti
    Tubosun Falowo (@precinoti) reported

    @__Mainoo37 @goodbadftblpod Not so much about what I believe or what my expectations for my club are. Every fan of any top team must believe and expects that their club wins the league every season. But Scholes and his buddies are not having these discussions as fans rather as ex- footballers and professional pundits. Their professional opinions are viewed as credible, insightful, critical analysis though sometimes subjective to millions football fans who see them as legends of the game and their POV must be from a subject matter experts with logical perspective. Arteta and Arsenal are the only team in the top 6 ( Liverpool and Mancity have lost their managers and key players) that has been competing for the last 4 seasons, not in any form of transition, semi rebuild or full rebuild process. Winning the league was not a fluke but an outcome of a 5/6 years project broken down in phases. The next phase for the team is to dominate the league, retain their title and win domestic and European titles. That Scholes can start making predictions in June 2 is not only delusional but clownish. He can as well just go to Talksports and Skysports and start doing like some of their clown pundits and say outlandish stuff just to generate revenue.

  • sjchelsea09
    clownlakeblueconout (@sjchelsea09) reported

    @SkySports 4 years no perm fos sponsor which has never happened in the epl ,club brought debt free now 3.8 billion in the red via bank loans with huge interest ,club gone back wards with no funds available to spend ,how did these not fit to run a club pass the owners test @premierleague 🤔

  • fozman74
    David Foster (@fozman74) reported

    @SkySports Climate change is a load of bollocks , shut ******** up