Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 12/06/2025 09:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Bradford, City of London, Enfield Town, Swindon, Birmingham, Batley, St Helens, Barnet, London, Chertsey, Daventry, Blackburn, Southwark, Liverpool and Rochdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomBradford Internet
United KingdomCity of London TV
United KingdomEnfield Town TV
United KingdomSwindon TV
United KingdomBirmingham Internet
United KingdomBatley Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NickyLovell_17 Nicholas Lovell (@NickyLovell_17) reported

    Skysports saying we close to getting Shane Duffy on loan. Tbh he's not the worst . Strong solid and experienced. Still need Diop but getting someone in before tomorrow on loan to bolster the back is alright #fulhamfc

  • rudkin_abigail Abigail (@rudkin_abigail) reported

    @JBGOLFPRO961 @BBCr4today @SkySports Omg did he actually just say that? Wtf

  • ellibin Jeff (@ellibin) reported

    @jennywackett @SkySports He should know better than to even mention Hillsborough and hooliganism in the same sentence. The man is a fool at best, an ignorant ****-stirrer at worst. #lfc #ynwa

  • 1sttimedad Martin Gormley* (@1sttimedad) reported

    @SkySports Martin Tyler should never be allowed back into Anfield, never mind commentate on one of their games, ever again. Truly shameful comments this morning. #LFC

  • Seangillies73 SG73 (@Seangillies73) reported

    Martin Tyler not hiding his hatred for @LFC now Said on @BBCRadio4 hillsbourough & other hooligan related issues. We don’t need idiots like him in his position mouthing off untruths. @SkySports sack this dinosaur now he’s had his day & should apologise for his lies.

  • niamhlikesleeve Dr. Niamh Bowe BLM (@niamhlikesleeve) reported

    @SkyHelpTeam Our WiFi has just failed and we can't get back online. Your service checker is also not working. Clearly there is an issue with Sky Internet.

  • iainest63 Iain (@iainest63) reported

    @SkySports Should Martin Tyler still be employed after the comments he made about LFC fans today on radio4. Shocking!! Its 2022, Liverpool fans are not and were not a hooligan issue at Hillsborough.

  • niamhlikesleeve Dr. Niamh Bowe BLM (@niamhlikesleeve) reported

    @SkyHelpTeam @CharlotteLiles2 We are having the same issue and you've just us both back to the same link we're having trouble with...

  • ShaneHeath1892 shane heath (@ShaneHeath1892) reported

    @thisisanfield @SkySports @SkySportsNews This man is an absolute idiot for saying this,Sky need to take serious action

  • Kopite9er Adam (@Kopite9er) reported

    @SkySports Martin Tyler should never be on a Liverpool game ever again in fact he should never get to step foot into a football stadium again after those vile disgusting comments he made today. #MartinTylerOut

  • dansm1th3 Dan Smith (@dansm1th3) reported

    @SkySports Any comment on Martin Tyler referring to the Hillsborough Disaster as a “hooligan related issue” when a court of law determined this to be a bare-faced lie in 2016? People of his experience in the game should know better than to perpetuate smears like that. #JFT97

  • jenni1084 Jennifer Francis (@jenni1084) reported

    @SkyHelpTeam how can we find out the progress of a broadband issue in my area been over a week now with no internet but no one seems to know what’s going on and when it will be fixed even though we were told ot would be sorted yesterday???

  • gambet79 Dave Walker (@gambet79) reported

    @thisisanfield He's a horrible ****** and @SkySports need to get rid of him now

  • ICEKOP JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • thediscombo Dude Broman (@thediscombo) reported

    @SkySportsPL @SkySports Can you lot retire Martin Tyler please? Aside from him sounding like he’s watching paint dry, he’s also either a complete idiot or a vile prick, as displayed on the radio today.

  • NeilSkinley Neil (@NeilSkinley) reported

    @BeamishThomas Can’t believe he’s said that Tom. ****** disgraceful. Should legged off @SkySports. Horrible bitter arl ****

  • ThyDC 𝒟 𝐼 ◉ (@ThyDC) reported

    @BBCNewsPR @BBCr4today @SkySports you employ this piece of ****

  • charlottie_x1 Lottie 🥀🫶🏽🥀 (@charlottie_x1) reported

    @SkyHelpTeam That I’ll have ETC’s of £120 if I wanna leave been a customer for 17yrs .. no offers to try and keep me.. £60 quid to cancel sky sports .. can get cheaper deals elsewhere and faster speeds after that call, can’t even afford to leave.. shocking service

  • Zander014 Zander (@Zander014) reported

    @StephenJohnJam4 ONLY Thing I’m NOT Looking Forward to ThisSeason is ALL That Horrible Biasedness On SkySports From Carra Make’s me 🤮🤮🤮🤮 2/2

  • keithbfc Keith Ambler 🇺🇦 (@keithbfc) reported

    @SkyUK Would help if you could upgrade online without consistently being told technical issues.......

  • Lurvelydays Sunseasand (@Lurvelydays) reported

    @SkyUK sky piggy Bank doesn't work and I want to get my rewards!

  • ManUnitedTalk ManUnitedTalk (@ManUnitedTalk) reported

    In a waiting room and Sky Sports News is on the TV. What ******** have they done to that channel? It looks like a group of university students studying sports media are doing a project. Not a clue how people can watch that these days. Put it out of its misery @SkySports.

  • john_pog John (@john_pog) reported

    @Andrew_Heaton I'm not paying a penny to @SkySports or @NOWSport until he's gone. I used to watch with the sound down when he was on but he's gone too far now.

  • MackemScouse Six and counting (@MackemScouse) reported

    All @LFC interviews with @SkyUK should be suspended until Martin Tyler issues a formal apology and clarification. Or ideally he gets sacked. Enough already #Hillsborough

  • iankettle63 runningcommentary (@iankettle63) reported

    @SkySports Sack #martintyler now for his crass comments and bring in @CliveTyldesley Tyler is a bloody awful commentator anyway.

  • thegaslythe Jake 🏳️‍🌈 南野 拓実 (@thegaslythe) reported

    At the very least he should never be allowed to commentate on another Liverpool game again @SkySports

  • KenKopite Kopite Ken (@KenKopite) reported

    @BBCNewsPR @BBCr4today Unless the apology is on air at prime time tonight on @SkySports then it never happened

  • KOP_REDS97 Shankly_Reds97 (@KOP_REDS97) reported

    @SkySports SACK MARTIN TYLER TODAY ! WE DO NOT YOUR MEANINGLESS PR APOLOGY WE WANT HIM GONE AND TODAY ! #SackMartinTyler #MartinTylerOut if he continues and commentates on lfc games your as bad as him and every person who mocks or speaks badly of our 97.DISGRACE ! #JFT97

  • dansm1th3 Dan Smith (@dansm1th3) reported

    @BBCr4today @SkySports Any comment on Martin Tyler referring to the Hillsborough Disaster as a “hooligan related issue” when a court of law determined this to be a bare-faced lie in 2016? Once again, vile smears about Hillsborough continue to infiltrate the game.

  • redtom86 Tom (@redtom86) reported

    @RoperCarl @SkySports WTF. Not to mention being a dinosaur and an appalling (lifeless and boring) commentator, now he is linking Hillsborough disaster to Hooliganism! WTF Sky Sports! Tyler is universally disliked, does he have some dirt on one of your directors. FFS Get Rid if him