Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (12%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Bristol, Consett, Birmingham, Hackney, Huntingdon, London, St Austell, Southwark, Hammersmith, Northampton, Manchester, Enfield Town, Croydon, Walthamstow, and Wakefield.

City	Problem Type	Report Time
Bristol	Internet	11 minutes ago
Consett	TV	35 minutes ago
Birmingham	Internet	57 minutes ago
Hackney	Wi-fi	58 minutes ago
Huntingdon	Total Blackout	1 hour ago
London	Internet	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denay Samosa 🟣🟡 (@DenaySamosa) reported 2 minutes ago

  @NLAHamilton @SkySports Its a nonsense narrative. ENIC only do what serves their balance sheets. Outsourcing control over one of their pennies will never happen. RDZ is a coach. Robertson was arranged prior to RDZ. Senesi was opportunistic as he was free NOTHING CHANGES UNTIL THEY HAVE GONE. #ENICSCUM

• 
  OPELA (@OPELA_NIC) reported 8 minutes ago

  It's high time false **** accuse are served equal dose of their own medicine How'd you charge or accuse someone with "****" while the accuser took her self to a hotel appointment. **** you Skysports for always bringing B.S **** nees to my TL

• 
  Mark (@poshboy7) reported 9 minutes ago

  Oh would you look at that. UFC last night. Main event on @tntsports didn’t even start before the recording shut off. @SkyUK this is pathetic now. @Ofcom can you help with these

• 
  Cornish Bumpkin (@bootsy118) reported 11 minutes ago

  Games are flowing better because refs are allowing contact and Directors aren't showing slow mo after slow mo of possible fouls to create controversy. Skysports and BT sports need to learn from this.

• 
  YamYam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaiMarley77) reported 12 minutes ago

  @talkSPORT @SkyUK He never made an impact at a world cup himself.....6 games 0 goals 0 assits nada nothing zilch

• 
  jj harbey bean (@Alonso743566891) reported 12 minutes ago

  @londonbluewatch @SkySports No he doesn’t !!!! He’s not stupid … and neither are we!

• 
  Mavin (@UTD_Mavin) reported 13 minutes ago

  @SkySports Too bad for Chelsea right now

• 
  Paul Ridley (@PaulRidley5) reported 21 minutes ago

  @woodlyandwigs @SkyHelpTeam I found if if used windows edge then I could get it seems to be a problem on firefox & chrome

• 
  Dan Salt (@Danjsalt) reported 26 minutes ago

  @SkyUK I am trying to get support with my broadband - no where on your site can I find anywhere to ring you - I am just about ready to cancel my account under the 14 day cooling off period - what is your number?

• 
  KR (@irawlingstwit) reported 28 minutes ago

  @Blue_Footy @SkySports When he lose 5game in a row his eyes 👀will clear. You guys want to keep using young squad format that never work for Arsenal, even Madrid had to abandon the same formula. I will be waiting patiently for ALONSO OUT chants

• 
  Біll.І.Дм (@illhate) reported 29 minutes ago

  @SkySports Terrible take. He is expected to be one of the best defenders in the Europe. At 19 he has shown that he can adapt and thrive in a top league. He's also expected to start for Croatia at the WC. Yeah, Spurs should sell him 🥴. This is why Sherwood is a pundit, and not a coach.

• 
  Tomyy (@UTDTomyy) reported 29 minutes ago

  @SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation

• 
  ELLERY NII TACKIE-BUCKLIN (@Lord_vybel) reported 30 minutes ago

  @kniipascal_Cfc @theMadridZone @SkySports Perez is threatening an owner to buy his own product funny. No wonder you support Chelsea

• 
  Rubes (@Rubes6736) reported 34 minutes ago

  @danielsjourney1 @SkyHelpTeam Buy a Mesh WiFi system. It'll permanently fix your upstairs signal without adding to your monthly bill. Sky lock whole-home coverage hardware behind an extra monthly paywall, so you’ll buy the add-on.

• 
  Mike Gore (@TheLobbyGobbler) reported 38 minutes ago

  @leythdave @SkySports @SkySportsRL I had that issue so reloaded the red button to get it on, the picture kept going blurry too during the game.

• 
  HowToGetMoneyAndTruth (@HowToMoneyTruth) reported 38 minutes ago

  @DeadlineDayLive @SkySports bruh activating him now feels like a desperate move y’all really think he’s the solution? this ain’t it fam it seems there’s nothing new under the sun—same script just different actors let’s keep rewriting the same old lines

• 
  TC (He/They/It) (@TobyCrowTC) reported 39 minutes ago

  @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?

• 
  MATT♒ (@KpaghMatth71367) reported 40 minutes ago

  @SkySports Interesting call from Tuchel. Livramento and Chalobah are different profiles, but maybe England don't need a direct replacement. Perhaps Tuchel wanted defensive stability and versatility more than attacking flair.

• 
  Niki Messi (@NikiMessi1) reported 41 minutes ago

  @Taylorleavitt02 @SkySports Algeria is not a weak Team wtf

• 
  Leeroy Brown 🚲 🏍️ 🚙 🛻 (@LeeroyBrown01) reported 43 minutes ago

  Calling a data cable an umbilical cord just because it’s plugged into an F1 car is just stupid. #f1 #skysports

• 
  mark walker (@walker7698) reported 48 minutes ago

  @SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25

• 
  Pearce (@Pectix88) reported 49 minutes ago

  @SkySports There is no such thing as an easy premier league game. These headlines are designed for a specific reason. They are hoping for a run of early bad results so they can pile pressure on Carrick and spread misery around the fan base

• 
  🇬🇧❤️🤍💙🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RFC1872UK) reported 49 minutes ago

  @Davidatha_10 @EwenDCameron The leagues by and he’s on holiday and you all seem to be missing a very crucial part of why he actually hasn’t spoken about the ****** of the league which is that if Celt*c fans hadn’t invaded the pitch then McInnes would’ve given an after match interview on SkySports where he would’ve spoken about it and he wouldn’t have been silent but he never got the opportunity to do as they invaded the pitch so that isn’t his fault and he doesn’t actually have to speak about it now as it’s been and gone. When I come to think of it, most managers don’t actually speak about things like that outside of TV interviews after the match. Some younger managers may put an instagram post but it’s mainly done via interviews on club socials or the media and as I said, the fact that doesn’t exist from him lies to two clubs, Cel*ic and Hearts. Heart’s social media and networking team should be the ones receiving the flak as it’s them that are responsible for putting out the club content.

• 
  Andy Parker (@aparker60) reported 51 minutes ago

  Rather bemused by @SkySports showing the worst possible angles for catches behind the wicket. Not sure whether it is a drone or a fixed camera square of the wicket. Just show it from in line with the pitch.

• 
  Andrew wright (@Andreww85373323) reported 55 minutes ago

  @SpursInsight_ @SkySports Don't be held to ransom **** the hecke deal off keep vuskovic

• 
  jay (@vanpersieheadr) reported 57 minutes ago

  @SkySports What ******** is this!?

• 
  uryongrenzirao (@hebineugetoutok) reported 57 minutes ago

  @ItsaboutGR1 @SkySports Does he even watch the races, or is he just too stupid to understand what's going on? Who was the better driver in Canada? Who scored pole position four times in a row? And now you're telling us that if Mercedes hadn't messed up George's car, he would've won that race?

• 
  Ann Rochelle (@AnnRochelle8) reported 58 minutes ago

  @SkyHelpTeam heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.

• 
  Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported 58 minutes ago

  SKYSPORTS REALLY JUST TOOK AN AD BREAK TO FIX MARCS GRAPHIC 😭😭😭 I CANT

• 
  United Synergy 🔰 (@Utd_Ste) reported 1 hour ago

  @Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff