1. Home
  2. Companies
  3. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 20% Wi-fi (20%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southwark, London, Blackburn, Hounslow, Ealing, Hackney, Swindon, Chichester, Crawley, Batley, Salford, Wolverhampton, Croydon, Ilkeston, and Glasgow.

CityProblem TypeReport Time
Southwark Internet 4 hours ago
London Internet 4 hours ago
Blackburn Internet 4 hours ago
London E-mail 4 hours ago
Hounslow Internet 4 hours ago
Ealing Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GeordieNeilo
    Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported

    @SkySports The sooner England flop in this tournament the sooner tuchel is sacked! ******* idiot in my opinion!

  • drvikaz
    vikas tripurneni💙 (@drvikaz) reported

    @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

  • KpaghMatth71367
    MATT♒ (@KpaghMatth71367) reported

    @SkySports Interesting call from Tuchel. Livramento and Chalobah are different profiles, but maybe England don't need a direct replacement. Perhaps Tuchel wanted defensive stability and versatility more than attacking flair.

  • Velobet_Boss
    VeloBet Boss (@Velobet_Boss) reported

    @SkySports Liverpool buying a winger from Osasuna while Wirtz is still searching for his feet. bad business, that.

  • JimmyMoore12
    Jimmy Moore (@JimmyMoore12) reported

    @SkySports Already laying the groundwork for an excuse for a bad performance. Please win by 5 goals today because we all need a break from the English media negativity for a day.

  • FatboySlimmm81
    FatboySlimmm (@FatboySlimmm81) reported

    @PolymarketSport @SkySports Man these goddamn women man... top ranked women losing to unranked oppnents all the time because they get in a "mood" is the craziest ****...

  • AlisonBow
    Alison B (@AlisonBow) reported

    @SkySports can you please get the bloke doing some of the some interviews for F1 to stop waving his hand in front of the driver he is interviewing, rude and irrational to watch. #F1Barcelona

  • Abdoulsk1
    عبد الله (@Abdoulsk1) reported

    @theMadridZone @SkySports This is like Barcelona in 20222 sending Yamal to Brighton for a loan and also trying to sell him to Brighton fc. The board never took La fabrica talents seriously.

  • NaeBull
    NaeBull (@NaeBull) reported

    @ScotlandSky Dear @SkySports - Chris Sutton @chris_sutton73 is not a managerial expert but rather a pundit who had a very brief & unsuccessful stint as manager at Lincoln City for 51 matches where he won 14 games. He never managed again. You'd be better asking a manager in Tesco or Asda !!

  • Luke9944036587
    Uchiha Ballack (@Luke9944036587) reported

    @Blue_Footy @SkySports No. Them buying him is the signal the models changing. Not falling for PR

  • RichRSin
    Rich Sinclair (@RichRSin) reported

    @SkyHelpTeam I have to restart my SkyQ box every time I turn my tv on. I cannot use my minibox without restarting the main box. Was sent a new box. Didn’t solve issue. When will it be fixed?

  • walker7698
    mark walker (@walker7698) reported

    @SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25

  • fannyanne55
    Chantelle ☀️🌙💫💚 (@fannyanne55) reported

    Trying to get someone from @SkyHelpTeam to help you is like trying to get blood from a stone!!! 😡😡

  • vanpersieheadr
    jay (@vanpersieheadr) reported

    @SkySports What ******** is this!?

  • grimupnorth__
    Double H (@grimupnorth__) reported

    @officialbantams @SkySports get to ****! Thursday night football is bullshit

  • toonpete85
    Pete Hind (@toonpete85) reported

    @carl_lewis_91 @SkyUK Oh mate they can be terrible, and the amount they charge too

  • falo209
    Oli Wright (@falo209) reported

    @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

  • emini_issboi
    ISRAEL (@emini_issboi) reported

    @Plettigoal @SkySports @SkySportDE Damn everyone is signing players everyday but united is buying parading one player for 3 weeks without submitting any official bid

  • billythbook
    billythebookie2025 (@billythbook) reported

    @SkySports @Carra23 but hes never been a manager

  • AkinbuliIbukun
    certified.boi💛 (@AkinbuliIbukun) reported

    @SkySports When it was given to city, Liverpool, Arsenal it wasn’t easiest fixtures then just cut the crap

  • BriShaw81
    Brian Shaw 🏃‍♂️ (@BriShaw81) reported

    @SkySports @SkyFootball 90% of fans in there probably never watch a qualifying game but jump on the bandwagon every 2 years to “support” England (or maybe just go to the pub)

  • prettymadbird
    tracey lakin (@prettymadbird) reported

    @SkyUK hello can you please help me to login to my sky account it keeps asking for a code via text but it’s not sending me one even though I haven’t changed my phone number

  • BIueCoOut
    #BluecoOut (@BIueCoOut) reported

    We're not even on the official skysports graphic too? Good lord, seems like no one gives a **** about that pathetic soulless private equity 'football club'

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam @PaulRidley5 Well well well. They hoover your money and when you ask for help you get a pathetic, automatic and meaningless message in return. Heaven forbid anyone actually gets any decent service for their money these days.

  • d_ftbl
    🧊🇪🇨🇵🇹🇨🇮🇸🇳🇨🇻🇭🇷~ (@d_ftbl) reported

    @CFCKhris I couldn't tell you tbh. But I'm damn sure its not what Skysports media manager class as a big game or not(they're all derbies anywayslmao)

  • tonifcbarca
    toni (@tonifcbarca) reported

    @realrxAFC i used to chat w that guy now hes sitting on skysports panels 😭 like wtf

  • OkelloWendy
    Okello Joseph (@OkelloWendy) reported

    @SkySports We know the agenda but they will never win

  • Song_covers01
    amanda (@Song_covers01) reported

    @SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP

  • dan_p_ofem
    Daniel (@dan_p_ofem) reported

    @SkySports Talent isn’t the issue 🏴󠁧󠁢󠁥󠁮󠁧󠁿

  • LadyJulieM
    Julie W (@LadyJulieM) reported

    Mobile signal in my area has gotten so bad. How is this even possible? @SkyHelpTeam #its2026 #nosignal