Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 3: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Cardiff, London, Harringay, Birmingham, Derby, Blackburn, Glasgow, Hammersmith, Wellingborough, Portsmouth, Aldershot, Welling, Brackley, Belfast, and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 minutes ago |
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Wi-fi | 28 minutes ago |
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Internet | 28 minutes ago |
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Internet | 29 minutes ago |
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Internet | 33 minutes ago |
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Wi-fi | 36 minutes ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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WS2G6 (@SH42211126) reported@demmylarde_ @SkySports Khusanov never made attempt to win the ball , he was nowhere near , officials been trash , red as it gets
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Eller Kapp (@EllerKapp) reported@Appletv please stop jamming the crappy and inferior @f1 broadcasts down our throat and allow American fans to watch and re-watch the superior - in EVERY way - @skysports broadcasts of ALL F1 sessions. Not just when sessions are live. But available on demand as replays as well.
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Sutty1919 (@JamesSuttyLufc) reported@SkySports New regulations are crap, and Miami is a crap circuit.
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cs1111 (@ccccc3ss) reported@Bryanmc67 @spfl @SkySports Never gonna bother appealing that
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Ashley (@Ashley38079807) reported@SkySports The way he talks anyone would think it only happens to Arsenal- I’ve lost count of the number of times Bournemouth have had bad decisions v them which have cost points
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SweetDudeUK (@SweetDudeUK69) reported@SkySports The crap era continues
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JimmyAFC🔴⚪️ (@JimmyAfc92) reportedOmg @SkySports why do you employ Gary Neville? He is clueless. And on top of that why do you let him do Arsenal games? Always trying to put them down. Muppet.
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John 🏴🇬🇧 (@John_Of_Eng) reported@TheLobbyGobbler @SkySports Watched it on Fox 502, never skipped a beat even though they use the Sky stream.
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Dean Corbett (@DeanCor10843517) reported@SkySports Its awful, sport will fall off unless changes are make
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Scott ⚫️⚪️ (@LeDreamboat) reported@SkySports There was covering defender. The only people that think it’s a red, support arsenal. I hope to ******* god City win the title!
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Aman (@amanskhela) reported@Arsenal Honestly **** @SkySports at this point. Potential title decider on a work night is disgraceful.
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Ibrar M (@84Ibz) reported@boxingkingmedia Phenomenal card 👏🏼 These are the cards that will help 🇬🇧 boxing grow Just wish this was on @SkySports they would have non stop coverage,interviews huge build up @DAZN need to do more hopefully the link up with tnt in 🇺🇸 can happen in 🇬🇧
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Ed AFC (@afc_ed) reportedSpreads his legs for the company most responsible for destroying the experience of travelling fans. Horrible mercenary. Will SkySports keep you on as Neville’s fluffer once City are no longer relevant?
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John 🏴🇬🇧 (@John_Of_Eng) reported@leythdave @TheLobbyGobbler @SkySports I had issues with buffering at the start of this years but I put a VPN on it and it’s never skipped a beat. UK broadband providers are trying to scramble them now via your router.
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Gazza (@kunsbannedhair) reported@liamgallagher lol who ******** listens to the "experts" on @SkySports anymore? It's usually some Norman with a jumper wrapped round his shoulders in loafers and no socks telling me where Pep Guardiola got it wrong...It has turned into drama school project TV.
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Ꮇ∂ℛιℯ ℱℒᎧ ℬυᏒкᏲᏖℓℓ♡💙 (@Marieflo84) reportedSo angry and disappointed with @SkyHelpTeam and their lack of help resolving an issue which will now leave me without broadband & sky glass services until 6th May, yet I’ll still be expected to pay my full bill price and on time. But they can’t be bothered to help!
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Rob Wilding (@jasaru44) reported@SkyUK Need help please. You reported on my house being badly damaged (Storm Goretti). However now I am struggling by to get the specific help I need from your call centres. Can someone contact me to help with a scenario that isn’t within your standard processes. Thanks.
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Nörby ÁFC 🔴⚪ (@NorbyAFC) reported**** you @SkyFootball @SkySportsPL @SkySports Absolute cretins who do not give a blind **** about the fans going to these games. They're a cancer on our game and id love for them to be removed as broadcasters.
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John Dunwell (@JohnRDunwell) reported@SkySportsRL @SkySports here we go again! Sound but no picture on Catalans match. Bloody useless service from Sky 🤬😡
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steveCOYS 💙🕺 (@harwood_steve) reportedFully expect Gallagher to come out with this crap on @SkySports ref watch!
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Newton's Laws (@Newtons_Laws) reportedNow @SkyUK is putting ads into live news in the @SkyNews app, we’re reviewing our need for a #Sky subscription at all. It’s become ridiculous when breaking news has an ad interrupt it. If I switch out to the home page & back again I’m forced to yet again watch a Maltesers ad. Enough is enough.
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Sebster™🇾🇪 🇬🇧 (@Sebmeister) reportedSuch a disrespectful thing to say. Unintelligible garbage from Paul Merson. Arsenal would have three games left & City would have 2 games in hand. Only 6 pts behind City still have a superior goal difference Merson being disrespectful as always. When @SkySports hires 💩 pundits
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Kerry O’Brien (@KerryOB78) reportedThanks to @SkyHelpTeam and @WeAreOpenreach I am now left with no internet connection for the #bankholiday weekend!! Great customer service 😤
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a. (@RegularEra) reported@SkySports And it's ****, like this advert.
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This site is broken (@site_broke48031) reported@SkySports He needs putting down this bloke. He’s not well.
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DaveF (@DavidFi44925534) reported@harwood_steve @SkySports He is Howard Webb’s father, full of crap!
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conraddesign (@cre8tive_typ3) reported@SkySports not been told I needed tnt to watch HBOMAX sport, very poor of you.
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☘️GREEN FOX☘️ (@jg2394044) reportedWhy is sky sports sevco treating darts fans the same way as Celtic fans by turning down the crowd noise ??? ****** ***** @ScotlandSky @SkySportsDarts @SkySports
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WOT. ME. WORRY ? (@swallocks64) reported@SherlockStede @SkySports Sky sports. Been ****, are ****, always will be ****. Absolutely clueless.
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Emma Monckton (@elm1968) reported@SkyHelpTeam I’m not receiving the verification code to log into my emails. I also do not have the back up code to switch off the two way verification. Can you help?