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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 16: Problems at Sky

Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Halifax, Southwark, Dukinfield, Birmingham, Manchester, Bedford, Glasgow, London, Derby, Livingston, Batley, Heckmondwike, Ropley, Edinburgh, and Walton-on-Thames.

CityProblem TypeReport Time
Halifax Internet 13 minutes ago
Southwark Total Blackout 30 minutes ago
Dukinfield Internet 39 minutes ago
Birmingham Internet 46 minutes ago
Manchester Internet 2 hours ago
Bedford Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlSFCStaples
    Karl Staples (@KarlSFCStaples) reported

    @charlieldrv @SkyHelpTeam I had the same problem, at one point it jumped back to the 21st minute.

  • Premierseafoods
    Premier Seafoods Ltd / kingcrab.co.uk (@Premierseafoods) reported

    @HLTCO I mean we can blame SkySports but if this kind of fan never existed then they couldn’t put them on. Rgds a fan in his mid 50’s!

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @skyuk why keep advertising live football so many games if no one can watch it on sky sports + it’s terrible

  • IDevanny3215
    Ian Devanny (@IDevanny3215) reported

    @SkySports @ScotlandSky Why do we need to listen to Chris Sutton for a Rangers game? Proven to be biased against us. It’s bad enough with Crocker.

  • Willis111
    Tom Willis (@Willis111) reported

    @SkySports its great you have all this live football but if you could show it without it stopping every 2 minutes followed by terrible picture quality tjay would be much better #colu

  • markstockdale69
    Mark Stockdale B.E.M (@markstockdale69) reported

    @dixiedeansboots @SkySports Stopped watching that crap ages ago, he's never changed.

  • SteveHaleGK
    Steve Hale (@SteveHaleGK) reported

    @SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻

  • Ola_Of_Utd
    Utd_OJ (@Ola_Of_Utd) reported

    They have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations

  • Gbollymiasin
    Gbolly (@Gbollymiasin) reported

    @MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met

  • DanielClay
    Daniel Clay (@DanielClay) reported

    @SkySports This #refcam is a stupid gimmick that serves no purpose. Get rid.

  • DannyCass1
    Cass 🍊 (@DannyCass1) reported

    @charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.

  • Pinon9
    Pinon (@Pinon9) reported

    @SkySports Hated, adore and never ignored Never heard of "Top 14" before

  • L99254Lex
    Lex Mccaffrey (@L99254Lex) reported

    @Leverage_PNL @DeadlineDayLive @SkySports It's not Mikel's fault, it's Bertha's if anybody's! Mikel would have told the club which players he wanted weeks, if not months ago, but he's been let down, and unless we have a spectacular end to the window, we're in trouble!

  • mccanio
    colum mccann (@mccanio) reported

    The issue is these English companies will look after the English game as Scotland continues to get the crumbs from a product that it contributes millions to . A NATION OF EQUALS APPARENTLY @SkySports @talkSPORT

  • Kjfitzdude
    Kyle Fitzpatrick (@Kjfitzdude) reported

    @SkySportsNews @BenCipolla @SkyHelpTeam how do I cancel my Sky subscription?

  • stfcnickw
    fedupstfc (@stfcnickw) reported

    @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

  • MrPrince_Diego
    Nelson (@MrPrince_Diego) reported

    @SkySports anyone praising ****** and Chelsea here is a piece of ****.

  • snave73
    Craig (@snave73) reported

    @giggsclass1 @SkySports And they want to charge you a minimum of £100 a month for this ****.

  • Bate87313Darren
    Darren Bates (@Bate87313Darren) reported

    @charlieldrv @SkyHelpTeam Have the same trouble watching sky, only get it watching the football!.

  • raskinrangers72
    ScunneredBaw (@raskinrangers72) reported

    @GDenners89 @RangersFC @SkySports Away and support another team mate. What’s the point of even bothering if you’re this miserable

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @SkySports All crap too. Amazing how many expensive signings are absolute flops

  • PowerBoy__
    therealniceguy🔴⚪️⚫️ (@PowerBoy__) reported

    @Nichol_5 @SkySports I stopped watching sky sports after games unless it's some viral clip, since 2014. They've turned into this sensationalism machine pushing negative narratives for engagement a long time ago and United are their biggest cash cow. It's best to not watch them & let the network die.

  • RamsdenMike
    Mike Ramsden (@RamsdenMike) reported

    @charlieldrv @SkyHelpTeam The same issue from mine I knew via X that we scored before it was shown on Sky +

  • MattMcC9
    Matt (@MattMcC9) reported

    Hello @SkySports. I’d like to cancel my subscription immediately.

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySports For ***** sake someone tell #jonathanOverend (bell end) and #navratilova to SHUT ******** UP DURING PLAY. #Medvedev @usopen

  • wozza2484
    Warren (@wozza2484) reported

    @charlieldrv @SkyHelpTeam 100% this, the game I watched early in the second half kept jumping back to the first half! Constant buffering and poor quality @SkyHelpTeam

  • AFC_One
    cr (@AFC_One) reported

    @GeoWordz @cdavison_afc @SkySports 4 years we’ve been hearing this same crap about getting attackers. Honestly bored of it now. The lack of forward signings will 100% bite us in the *** this season. Especially with Martinelli gone

  • 993Justme
    Daza (@993Justme) reported

    @eurofootcom @markmcadamtv @SkySports Investment from the past , I remember him he was passionate and awful at defending

  • PhilAshton123
    Phil Ashton (@PhilAshton123) reported

    @AllThingsBlades Who actually cares about this silly stupid stats? He scored a blinder of a last minute winner that’s all you’ll ever remember! Skysports influence for the wrong reason.

  • Osi_Ose_
    Osi Ose (@Osi_Ose_) reported

    @SkySports All Liverpool had to do was spend this money for Klopp, what a stupid board they got.