Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 6: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (20%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Rushden, Kilmarnock, Ilford, Wembley, London, Norwich, Bristol, Birmingham, Blackburn, Newham, Waterlooville, Halifax, Cosham, Croydon, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 minutes ago |
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Internet | 12 minutes ago |
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TV | 16 minutes ago |
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Internet | 28 minutes ago |
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Internet | 38 minutes ago |
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Internet | 48 minutes ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt (@saintmattc) reported@donald_merv @gram2001uk @SkySports What a rude individual. If you dont like what im saying, get off the timeline. No need for the abuse, what a charmer you are!
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Martynladss (@martynladss) reportedStop the **** just get two early goals in the first twenty mins then and only then you can do sideways passing @talkSPORT @SkySports @bbcnews
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Amy Fox (@a_foxy10) reported@SkyHelpTeam Can someone with authority please review complaint 5077963113? Multiple failed attempts at router delivery as Sky keep using the wrong address, despite multiple assurances it has been corrected. Concerning also that PI could be breached as a result.
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Double H (@grimupnorth__) reported@officialbantams @SkySports get to ****! Thursday night football is bullshit
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Sam Brown 🏴 (@SamBrow74823937) reported@SkySports Yet again, infatuated with Utd because we’re the biggest & greatest team in England. This would never have been said about any other club. Sky need Utd way more than Utd need Sky.
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Matt Wills 🐘 (@M4ttWills) reported@MattP1Gallagher Apple. Is. A. Joke. Never in a million years would I think I miss SkySports.
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tracey lakin (@prettymadbird) reported@SkyUK hello can you please help me to login to my sky account it keeps asking for a code via text but it’s not sending me one even though I haven’t changed my phone number
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Richard Daly (@RDaly78) reported@TheBluesFeed @SkySports Who's we targeting next now tht this has collapsed stupid board
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Craig Winter (@CraigGoater87) reportedDon't know what's worse #England performance or my @SkyUK router going down just when Kane scored his second, I expected some form of refund
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Mick Crowhurst (@Michael14585755) reported@Hudsonweather @SkySports Totally agree. They don't give a damn about the fans. As a fan of Bromley FC ( 56 years) i'm forward to visiting Hillsborough and the 3pm kick off.
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F1 Charlie (@f1charliee) reported@ArchBradley @racepluscom The same excuse as Austria! Anthony Davidson from SkySports brought this up in slow motion and it shows the wing fully closed. Max lost the rear end, over corrected and lost control. Evidence and data is all there for everyone to see.
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James Alexander (@justjamess87) reported@SkyUK @NOW sky / Now broadband is absolutely ridiculously awful!!! Every single night now ( about 2 months ) my broadband keeps cutting out i have repeatedly reported using your online system etc Sort it out before i leave your services!!
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George (@GP1867) reportedSomething needs to be done about this. Changing it to a Friday is bad, but just about acceptable. A THURSDAY? thats a complete joke and slap in the face to so many fans. **** you @skysports #swfc #bcafc
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You Don’t Care (@myk2602) reportedBREAKING NEWS!! Free to watch football racks up peak viewership. The country’s interested but don’t want to pay the stupid prices set by @SkySports, @NOW and @tntsports.
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Julie W (@LadyJulieM) reportedMobile signal in my area has gotten so bad. How is this even possible? @SkyHelpTeam #its2026 #nosignal
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Alec Depledge (@AlecDepledge) reported@SWFCTrust A bad decision on the part of @SkySports - no regard to the heroes who have helped to keep this club going in the last 12 months - what a shocker
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Akeem Uzamot (@Oluwa_Idol) reportedWTF is all these? Because clubs or skysports did graphic design or admins trying to Bants? We beat spurs home and away and took 4pts from Liverpool. What has all of these got to do with what's happening? 🤔
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Beardy 🏴 (@beardywxm) reported@capaled @SkySports couldn’t give a **** if no fans could make it there or back.
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ER but not the Queen (@iluvbatfink) reported@LadyJulieM @SkyHelpTeam Same. Apparently there's a problem with a mast in my area...been like it for weeks! 🙄
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Chantelle ☀️🌙💫💚 (@fannyanne55) reportedTrying to get someone from @SkyHelpTeam to help you is like trying to get blood from a stone!!! 😡😡
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JAYCENTA (@Theball_hub) reported@olawale_richy @SkySports Bad belle
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Shapter 💙 (@shapter1234) reported@SkySportsRL @SkySports will you please sort out your match production, when you have it on + the ref’s mic is too loud and you can’t hear the comms, these magic games you can’t hear the ref, poor as usual 🤯🤯🤯
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Deport 🏴 (@RaggySnackbar) reported@GaryMcIntyre11 @SkySports @SkyFootball Retard
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L@gucci (@chiara_laguzzi) reported@SkyItalia @SkySports being the italian platform to broadcast Wimbledon you should organize and be able to cover all the matches. Poor pay tv and and quality of commentators
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Emir🇸🇪 (@EmirCTID) reported@mcfc_lads @SkySports Next season is a must can’t be having 3 very poor seasons in a row
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Elliot Grayson (@el_grayson) reported@swfc Poor from @SkySports this.
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Yidology (@HayroKara) reportedLiterally every pundit whether on Talksport or Skysports is jumping on the “DJed Spence isn’t good enough” bandwagon…,I mean was he really that bad ? I didn’t see England set the world alight on the left side defensively or attacking. Really baffling!!
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Krishna Anand (@KrishnaAnand_) reported@SkySports So what’s Sky’s problem? Always running an Anti United agenda. Gosh! #MUFC
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Precious Atubobienemi (@PAtubobienemi) reported@SkySports Magic Weekend opening with Huddersfield vs York is the rugby league equivalent of a support act nobody paid to see but somehow still shows up early for.
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♔ BXCiiNG ♔ (@BxciiNG) reported@theMadridZone @SkySports This is like Barcelona in 20222 sending Yamal to Brighton for a loan and also trying to sell him to Brighton fc. The board never took La fabrica talents seriously.