Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Rhyl, Ilkeston, Motherwell, Barnet, Kensington, Birmingham, Dublin, Derby, Newcastle upon Tyne, Bedford, Barnsley, City of London, Bristol and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Druus
(@druus73) reported
@MichaelBensonn @SkySports He flushes once a year? No wonder he looks so angry his house must literally be a **** house which matches his behaviour perfectly.
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h’
(@hayabale) reported
@SkyHelpTeam wifi has been down for 4 days in leyland, lancashire ?? we called sky and someone came over to tell us it would be fixed in a week. any updates??
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B.A
(@Coop8517) reported
@LouieJa78268894 @MichaelBensonn @SkySports The point is Whyte turned down two shots at securing a title shot, one against Ortiz as a final eliminator and one v aj over money. Wilder for his faults has at least won the title Whyte craves. I don’t like either of them but their rivalry is pathetic
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News24MYHomie
(@News24My) reported
@SkySports Why ohh why do you not retire mr Murray !! You will never win another tournament !!
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candice♡
(@anwshining) reported
@SkyHelpTeam followed all your steps on your website yesterday everything came back as working when it blatantly isnt. cant get internet anywhere other than the room the router is in???? i’ve experienced bad internet but this is about to take the top spot🙄
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pulpy
(@pulpy) reported
@SkyHelpTeam JH tried everything which is why I was wondering if there’s and larger issue. Was working fine until 5pm today
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OG™️
(@ismaeel_muhd) reported
@SkySports Youngy coming back to PL wtf
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Dazzlerthegreat
(@dazzlerthegreat) reported
@Irish_boxingbro @MichaelBensonn @SkySports He's like Macho man and Hulk Hogan in the coke days , talks absolute gibberish. why does he talk About toilet roll / ****, dirt between toes etc it's mental. You just. Can't buy class
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Scoot
(@scottbaldock) reported
Let’s play how long will @SkyUK leave me on hold for before I cancel my account with them! Who’s got a better Tv deal right now? BT or virgin?
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B.A
(@Coop8517) reported
@MCart92 @MichaelBensonn @SkySports But Whyte turned down Ortiz. Fought Parker instead. I agree Whyte has a much better resume than wilder, but only one can say they’ve been a world champ. Whyte has cost himself at least two opportunities. I’d like them fight each other but can’t see it happening.
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Lorraine Wilson
(@Lolabagola) reported
@SkyHelpTeam There are flashing red exclamation marks all round my area but saying I don't have a problem. Onciously there is!
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Dr Liza Payne
(@DoctorSnowboard) reported
@SkyHelpTeam I’m paying £5 per month for your boost service to guarantee quality of signal through my home. I’d previously been using a 3rd party extender I bought to resolve but that is no longer an option.
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leopoldo Luque
(@roberth90762823) reported
@SkySports Cheating horrible ****
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Kante GOAT Box2Box DM
(@l25l96l03lMl) reported
@SkySports Cancel fans tickets yet more focus is put on an action they have no power over
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Charlie McMaster
(@charliee1987) reported
@SkyHelpTeam thank you for the above this has seemed to have solved the issue however i have another issue openreach have replaced the telephone pole outside my house and now we have no internet or phone line i havr@e tried to contact them but they have advised i need to contact my provider
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Gingergurl
(@tdarnielle1) reported
@MichaelBensonn @SkySports No that’s a fine example for the young man in the world. Muhammad Ali could take notes from his Gregorius attitude towards the fans in the other fighters. This idiot is a giant piece of **** he has brain damage and nobody is saying anything as a watch him implode
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Gary
(@Gary82436735) reported
@MichaelBensonn @SkySports Basically saying hel make sure he never sees him again
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Tony Matthews
(@donsfaninox) reported
@SkyHelpTeam 2 Then you have to find the story later on in the recording by fast forwarding or backwards to find the part that it passed half way through hope you can help ?
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pulpy
(@pulpy) reported
@SkyHelpTeam Hi, is there an issue with Sky Go on Xbox? Live TV is just black screen u til it says an error occurred please try again later. On demand is working fine. Reinstalled, deleted. Signed in and out numerous times. Kinda crap I missed the game and now missing golf
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SpursAddict
(@SpursAddict2) reported
@MichaelBensonn @SkySports Nice Chap. He's never fought Dillian Whyte. Unclear what he bases his offensive ranting on
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vasisr@gmail.com
(@vasisrgmailcom1) reported
@SkyHelpTeam any problems in SE9 with broadband as still down since this morning.
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Dr Liza Payne
(@DoctorSnowboard) reported
@SkyHelpTeam Yes but the issue the signal strength from the HUB through my home is too weak. I have no problem with the internet speed. The hub just isn’t powerful enough to provide a good connection.
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Davy duke
(@Davyduke3) reported
@SkySports Not a bad player on a free
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golovkins forearm
(@overhandbombs) reported
@Coop8517 @MichaelBensonn @SkySports Yeah, turned down pulev too
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Emma Humphreys
(@PurplePanda313) reported
@SkyHelpTeam I have done that. Your Customer Services number says it's an area issue and other neighbours r in same boat. How do u not know that your service isn't working in Eltham?!
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SmoggyThorpes
(@SmoggyThorpes) reported
@SkyHelpTeam Cannot get onto Live Chat for Sky store it just kicks me off. Need help with an offer that isn’t working. Can you help?
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zisiskoutsoumbas
(@zisiskoutsoumb1) reported
@MichaelBensonn @SkySports I've never seen a worst man for the sport of boxing; Disrespectful crybaby to the point that goes beyond trashtalk, held/is holding the division back for years, can't act like a fighter, acts like the world owes him the title and even his style shows no love for the sport.
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Anthony Poxon
(@tonypoxon) reported
@SkyHelpTeam can I just say that it’s nice that you remind your customers to show compassion abs kindness to your staff, though is is possible you can reiterate the same by your tech team? The guy I just had the misfortune to get connected to was another level of rude.
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Dr Liza Payne
(@DoctorSnowboard) reported
@SkyHelpTeam I don’t know why I am paying £5 per month for a boost price promise when you do nothing to ‘boost’ my signal.
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BCsouthOZ
(@1and_all) reported
@kev29uk @SamWiseHollyoak @SkySports don t be stupid