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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 15: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 20% Wi-fi (20%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Hammersmith, Halifax, Littlehampton, Harringay, Edgware, Blackburn, Ilford, Normanton, Southampton, Romford, Southwark, Manchester, Batley, and Hackney.

CityProblem TypeReport Time
London Internet 1 hour ago
Hammersmith Internet 1 hour ago
London Internet 3 hours ago
Halifax Total Blackout 3 hours ago
Hammersmith Total Blackout 5 hours ago
Littlehampton Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DeController
    DeController (@DeController) reported

    @SkySports Explain? It's about money off course. Longer halftime. More commercials. And it's anti football. **** you FIFA for trying to turn this into the superbowl. We don't care about those artists. Gfto here.

  • james_bear97950
    James Beards (@james_bear97950) reported

    @SkyUK I hope you cancel that stupid Shop on TV program how can they chat about the same thing for 3 hours its a waste of time.

  • BriRobs28
    Brian Roberts (@BriRobs28) reported

    @SkySports **** the yanks, they should never host football again, bunch of ***** !!!

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports McCullum "stepping down" right after England's results dipped isn't a coincidence — it's a man reading the writing on the wall before he's pushed.

  • DWil1878
    Danny (@DWil1878) reported

    @SkySports Wasn’t ‘external’ it’s within the perimeters of the field. It’s ****** stupid having it there in the first place.

  • choihung17
    Wukome (@choihung17) reported

    @equipedefrance deschamp **** up. Y no start manu kone and theo Hernandez , u went with rabiot or touchemeni who doesnt have legs to cover the grounds . Spain had more legs on the midfield and thats how the game was won @skysports

  • UnitedPro456
    Rob (@UnitedPro456) reported

    @SkySports So, can we finally say something about how horrendously Tuchel managed this squad? In the previous games, despite poor management decisions, fans said it was all about results. Now what? We're out.

  • SoccerLies
    Soccer Lies (@SoccerLies) reported

    @SkySports That’s the problem with the modern game. Embolo CLEARLY dived. He deserved his second yellow, even if it came about in a weird way. The only one genuinely at fault there was Breel Embolo, yet he defends him. That’s what’s wrong.

  • ThfcTrheim
    Tottenham_shirts (@ThfcTrheim) reported

    @SkySports Wtf does that matter. The rule is crystal clear so if 54% thinks that who cares. You should rather make a poll if Fifa is as corrupt as the pgmol. I’m praying for England to beat Argentina but good luck with the refs and VAR. They won’t be helping you this time.

  • GJ_1892
    Geordie Joe (@GJ_1892) reported

    @SkySports It's so they can have a 30 minute ad break. Treating it like it's the Super Bowl. Can we ban America from hosting the World Cup? The stupid kickoff times are bad enough, but this is too far. Most yanks don't even like football anyway.

  • Muzines
    Dr. Chudi (@Muzines) reported

    @SkySports You guys are so stupid.

  • MohmedSheikh
    mohmed sheikh (@MohmedSheikh) reported

    @SkySports Cry about anything wen england score. How about talk about dodgy ref and var who support Argentina?

  • samlee1428
    Sam Lee (@samlee1428) reported

    @johngibbonsblog @TheAnfieldWrap Clarke is doing the new age journalism of trying to be provocative&edgy.Only have to look at the sit down interview he did with Trent in the euros.They’ve forgot the purpose of what they are (not main character) and look for sound bites / viral clips.The skysports fella the worst

  • Toffeewolfie
    Philip Whitehurst (@Toffeewolfie) reported

    @Wigginme @SkySports @SkySportsNews Well..as you mention it..yes....but we were discussing saints... All clubs have bad days....as I should know with both my clubs ..

  • RyanW_CFC
    🇮🇪Ryanhausen 🇮🇪 (@RyanW_CFC) reported

    @JohnSmithmummie @SkySports Because they’re literally breaking their OWN LAWS to pull this bullshit you idiot.

  • KusariNinja
    KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

  • champdenwhite
    Colin Hampden-White (@champdenwhite) reported

    @SkyUK Another outage at TN35! Maybe @SpaceXStarlink is the way to go these days. Same speeds, more reliable?

  • Ethanisraelite
    Ethan Greenwood (@Ethanisraelite) reported

    Really poor service from @SkyHelpTeam calling 03337593096 for moving home and line not working. Frustrating waste of time.

  • Alan_Snowley
    Free and Independent UK (@Alan_Snowley) reported

    @SkySports Wtf cares

  • Torque_is_Cheap
    Deg Degner 🏁 @torqueischeap.bsky.social (@Torque_is_Cheap) reported

    @SkySports Who cares? They've broken the rules 100's of times with the farcical refereeing of many games until now. This is no different..

  • Crash49676428
    Crash. (@Crash49676428) reported

    @IAmDanielBrown_ @GazWallace402 @SkySports The goalkeeper saw the ball hit the wire it deviated it hit the wire and commentators said it hit the wire. Law was broken free kick Norway no goal to England that's the law.

  • olivercookson
    Oliver Cookson (@olivercookson) reported

    @SkySports Terrible take. There much better full backs in the world at defending, even in the England squad. James and Nico being two. However, any defender left one on one with Messi is getting beat 9 times out of 10. He is unplayable, only way to defend is double up on him.

  • nickh1000
    NH1000 💙 (@nickh1000) reported

    @SkyHelpTeam @NationalTheatre @NTLive - have had problems trying set up my ability to watch NT at Home content today. As my TV is older, I watch other streaming apps via my Sky Q box. It would be great if Sky could add the NT app alongside the usual streamers please!

  • peterbe39733386
    peter beaumont (@peterbe39733386) reported

    @SkySports With all the controversy and bitching in this WORLD CUP, which laughably is supposed to bring Countries together, there shouldn’t be another World Cup, never mind expanding it!!

  • EMCE1001
    Elizabeth x (@EMCE1001) reported

    Is there any hope (ideally before hell freezes over) of you resolving a complaint- the situation is completely beyond and utterly insane that one person in your company can solve a situation!! @SkyUK

  • BushyBrows6
    Lerato Morajane🐏🇿🇦☠️🏴‍☠️ (@BushyBrows6) reported

    @SkySports **** America marn

  • chelt_onian
    NB (@chelt_onian) reported

    @SkySports Complete bull **** - more americanising! Football doesn’t want it

  • djbyid31
    Dave Bungay (@djbyid31) reported

    @SkySports FIFA should hang their head in shame, led by a corrupt man just like his predecessor, they are totally ruining the game for sheer greed. It has become an utter joke on the stage in America. Whoever is in the final, the fans should drown out the show by booing, send a clear msg

  • Limes_361
    Scott (@Limes_361) reported

    @SkySports I hope the crowd boo the absolute crap out of this during HT.

  • Nayvadiius
    Alex (@Nayvadiius) reported

    @SkySports Football should never be played in America… it’s ridiculous