Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Paddington, Chingford, Hammersmith, Hackney, London, Croydon, Manchester, Blackwood, Bradford, Birmingham, Harringay, Derby, Ashford, Pudsey and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Wi-fi | |
| Chingford |
||
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
David Mertl
(@DavidMertl) reported
@SkySports now you can start talking about how bad Liverpool are and stop creaming over Man Utd
-
GODSSAKE
(@pfhf65) reported
@SkyHelpTeam Since HDR has appeared on sports there has been an issue
-
Adnan Sarwar
(@adnansarwar13) reported
@SkyHelpTeam No, didn't watch the event! You guys were the only place to watch in the UK so no option when your servers are down!
-
Glazers Out
(@Harryrutland24) reported
@PenaldosHusband @SkySports its litterally because of maguire, and de gea having good distribution this game, maguire is slow and now hes out we have varane whos quick and allows us a high line, also liverpools midfield is trash
-
GODSSAKE
(@pfhf65) reported
@SkyHelpTeam Having problems also with a mini box upstairs in the bedroom,keeps losing connection,had a new box for it because wouldn't power up,bit losing connection on a regular basis
-
WDW
(@murphymagic07) reported
@SkyHelpTeam please sort out the service to sky puck. Yet again trying to watch live sport and it’s impossible. 20 minutes in and I’ve not had 1 minutes without it jumping, stuttering, moving fast, sound out of sync. It’s ridiculous.
-
Marco Mckelligan
(@hotspur55) reported
As long as Klopp keep that idiot Luis Diaz instead of Darwin.. Liverfool gonna keep struggling...mane was way too good in compare with those 2 Sudacas tbh #skysports #MUNLIV
-
Angela
(@Ange_K1) reported
@SkyHelpTeam Paramount support have.
-
Andy Brice
(@andyslawjourney) reported
Hey @SkyHelpTeam can you cancel my @SkySports subscription? Gary Neville is such a biased idiot!
-
Mark
(@tintinthedj) reported
@SkyHelpTeam I don’t want a new deal; I was given ‘free 2 months of sky cinema’ etc with option of continuing. I now can’t stop it, even though I never asked for it. Please remove from my accounts and stop charging me for something I never asked for. #Scam
-
2Rhymes
(@2muchRhymes) reported
@SkySports Crazy dribble wtf
-
Utch Stokie 🏴⚽️🇺🇸🏈
(@UtchStokie) reported
@halbvierUK @SkySports This is what happens when there is a lack of football fans running the show A proper fan of German football would never allow something like this to slip through the net
-
Stuart Blundell
(@stuart_blundell) reported
@SkySports why do you continue to employ the most biased commentator in @marrintyler? Even @garyneville knows how **** United are
-
Neil Cant
(@neilcant2) reported
@SkyHelpTeam I live in Chippenham and it's been down since 5pm
-
RC91
(@RyanCavna) reported
@SkySports VVD GO TO HIM. CLOSE HIM DOWN. Man was waiting there like he was waiting for a free kick to be taken
-
Russ*
(@SxBruss73) reported
@SkyUK Why is the sound so bad on #HouseOfTheDragonHBO
-
mark
(@Markhomekitchen) reported
Does anyone else not want to watch @skysports due to the crap commentary by @GNev2 when it comes to utd.
-
Anita Boyle
(@AnitaBo63966172) reported
@VirginMedia_TV waiting over 3 hours for @skysports to activate on my package to watch a match! How is this not instantaneous? No customer service available! Should have gone with @NOW_Ireland #virginmedia #poorservice
-
Mark
(@tintinthedj) reported
@SkyHelpTeam hi! Am recent subscriber, was given 2 months free cinema, kids and HD package with option to continue; not given option and you’re making it impossible to cancel. Need it off my bill as don’t want it. Please assist.
-
MDUK
(@MD11UK) reported
@SkyHelpTeam Can someone help me get On Demand working please ? Have full package but tells me to upgrade.
-
JimmyJazz
(@JimmyJazzSJP) reported
@SkySports Man U fans should acknowledge their lack of success over the past 5 years has been due to poor coaching and pathetic player attitude? They've spent loads on players. They should give Ten Hag a chance. Now Ashley there was a bad owner spent nothing. #MUNLIV
-
Tawera: Ama mimi ndio mjinga?🤔
(@Shad_khalif) reported
Ha! The SkySports commentators are in agreement that Liverpool are poor without Mane.
-
Adam Price
(@priceyfisher) reported
Martin Tyler shouldnt be on Man Utd games, its all he talks about! When they get beat its always how bad they were, never how good the other team was! @SkySports @GNev2 @Carra23
-
Mat Jackson
(@MatJackson17) reported
@halbvierUK @SkySports its a joke, every week i mention how bad the coverage or interest sky have shown, my poor mrs must be sick of me repeating myself
-
David
(@davids_voyage) reported
Response from @SkyHelpTeam is basically "Yes we lied to you when you called up to ask when the credit we owe you on 12th August and 18th August, but if you now incur fees because our utter shiteness means you can't pay your bills that's your problem so tough ****"
-
chris string
(@StringChris) reported
@SkySports var is a fix
-
Daniel Fynn
(@DanielFynn9) reported
Just a bit of advise, anyone looking to get Sky Glass, do not bother it’s the worst product I’ve ever had in my life, stick with Sky Q or alike…… freezes (when internet works), can’t find channels, technical issues, I guess it’s like having a PS1 over a PS5 @SkyHelpTeam
-
Ⓜ️🅰️🎼🎼3️⃣®️💰
(@vinyllovingleft) reported
Look, I know there’s a lot of people out there tonight revelling in the **** show that is @LFC but can we please spare a thought for @SkySports at this difficult time.
-
🤘😈aaronmbddillon😈🤘
(@Irlandais99) reported
@Pam_nAshes @SkySports That doesn't mean ****, VAR was a broken method from day 1
-
Dave harper
(@DhDaveyharper) reported
@SkySportsNews Roy Keane said nothing about being on the bench to Ronaldo skysports are terrible