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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 9: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 20% Wi-fi (20%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Leeds, Portsmouth, Tiverton, Peterborough, Hackney, Birmingham, Gravesend, Glasgow, Chesterfield, Arlesey, Halifax, Ilkeston, Liverpool, and Southwark.

CityProblem TypeReport Time
London Internet 36 minutes ago
Leeds TV 38 minutes ago
Portsmouth TV 49 minutes ago
Tiverton Phone 1 hour ago
Peterborough Internet 2 hours ago
Peterborough Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen_750
    MaxPower (@Stephen_750) reported

    @ProBoxingFans @SkySports If it’s not a Wembley for 2 UK heavyweights boxing has gone to crap 💩

  • Joe_1mr
    Joe_1mr (@Joe_1mr) reported

    @mdfarasatali @eurofootcom @SkySports And everyone pointed out that was bad business and absolutely the wrong transfer strategy lol. Hence our new signings under INEOS havent been above 175k a week, literally half that

  • SEANIE123456789
    SEANIE (@SEANIE123456789) reported

    @SkySports By far the worst World Cup in the modern era 😔

  • PAFCRyan
    Ryan (@PAFCRyan) reported

    Hey @SkyHelpTeam any chance you can get your WiFi issues sorted, it's been down for over an hour now and there is not a chance am I doing that diagnostic crap a 12th time...

  • fr71213136
    James Freeman (@fr71213136) reported

    @ProBoxingFans @SkySports A we be getting up to watch inoue fights in the morning so wtf is the difference idc what time it start I'm watching period

  • Newtons_Laws
    Newton's Laws (@Newtons_Laws) reported

    It's concerning when one has to question why this tribunal hearing is not even being mentioned on Sky @skyuk @SkyNews . In the hearing serious issues were revealed about the UK's role in Gaza genocide. It needs to be covered @jeremycorbyn

  • Percy2Percy
    JP (@Percy2Percy) reported

    @DaveAyomi @DeadlineDayLive @SkySports Hes dog ****

  • Alkaydprince
    Alimamy Issa (@Alkaydprince) reported

    @SkySports They used to say Ronaldo fans are delusional and that they're the only ones talking about Argentina and Messi "robbing" and now the whole world has woken up. An Egypt player is saying this after the match live on TV. We've never seen anything like it.

  • mbhinqwana
    The Secret Agent 🕵️‍♂️ (@mbhinqwana) reported

    @ChuksEmma947401 @eurofootcom @SkySports Stupid

  • elin_ghadimian
    Elin Ghadimian (@elin_ghadimian) reported

    @MadridXtra @SkySports He didnt ask for Vini? Valverde? Damn I thought he loved them

  • MartinDeane369
    Mārtīnus (@MartinDeane369) reported

    @DonnaLouise1212 @SkyUK Yea, that's scummy ****! Sky are pondscum.

  • Daveygravy84
    David Thompson (@Daveygravy84) reported

    @SkySports Not needed at all, stop Americanising football, there will never be a half time show again at a world cup. It's not needed or wanted by the vast majority of fans. Broadcasters in the u.k aren't even showing it, because of how ridiculous it is

  • R125Lucas
    Lucas (@R125Lucas) reported

    Sky completing ignoring the fact that Lewis has thrown a tantrum and not stayed in the cool down room. Don’t get me wrong the room is stupid but if that was any other driver they would be making so many comments #F1 #Skysports #SkysportsF1

  • WayneHaselden
    Wayne Haselden (@WayneHaselden) reported

    @SkySports @SkySportsRL Straight after Saints should’ve had a penalty and they **** themselves and went “on report.”

  • beavisnsquirrel
    sean kennelly (@beavisnsquirrel) reported

    @SkyUK any idea when your going to fix the new problem with stream keeps jumping !?!?!?

  • gmitchy999
    George Mitchell (@gmitchy999) reported

    @LoEl81 @SkySports Absolutely not, or Ronaldo getting in the Portugal team with a red that was suspended- however when a bad situation happens trust the English to join in as well as long as it benefits them. Pathetic

  • yapperfixations
    coco (@yapperfixations) reported

    even skysports mentioned abu dhabi 2021. **** the fia

  • UkDuck
    Uk Duck (@UkDuck) reported

    @ProBoxingFans @SkySports No it doesn’t **** the US …

  • _kellyUnited
    (fan) Éderson (@_kellyUnited) reported

    🚨Roy Keane Backs Manchester United Over Ederson Delay: 🗣I don't understand why people are suddenly acting like this deal is falling apart. If an agreement has been in place for a month and the player has already completed the first phase of his medical, then this isn't a transfer that's collapsed. It's a transfer that's going through its final procedures. 🗣Manchester United wanting to carry out another medical at Carrington doesn't worry me one bit. In fact, I'd rather the club be thorough than rush something just to satisfy social media. Medical checks are there for a reason, and if the club wants to complete its own assessment, that's just good practice. 🗣The biggest problem today is that supporters confuse silence with bad news. Just because there isn't a new update every few hours doesn't mean the deal is off. Sometimes the quietest transfers are the ones that get completed without any drama. 🗣My advice to United fans is simple: stop looking for reasons to panic. Until you hear that the deal is dead, there's no reason to believe it will collapse. From everything we've seen so far, this looks like a matter of patience not a failed transfer. [Source: @SkySports] #Ederson #ManchesterUnited

  • BravoHotel77
    Mike Oxmall (@BravoHotel77) reported

    @SkySports Correct decision. Could've broken the boy's leg.

  • DopeFlowKemo
    Dope Flow Ke'Mo (@DopeFlowKemo) reported

    @SkySports Another idiot.

  • LordLewCan
    The Ordinary (@LordLewCan) reported

    @BenColeyGolf Ha. Was just thinking the very same and came on here to rant. It is unbelievably bad. Why are we watching no actual golf @SkySports? What am I paying for?

  • seddonendo
    Bill Seddon (@seddonendo) reported

    @SkySports view from behind the sticks is terrible, would be much kicker to have a view from behind the kicker.

  • le8janvier
    mimi🇲🇦🇫🇷🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇸🇳🇴🇧🇪 (@le8janvier) reported

    @MadridXtra @SkySports uh uhhhhhhh slow downnnnnnn

  • elosim_soy
    Elochukwu (@elosim_soy) reported

    @eurofootcom @SkySports Tonali is just coming to Tottenham because of the money. He will be paid well enough. He is a good midfielder and will perform well. The only problem is that Spurs issues of inconsistency will affect him soon enough.

  • massam01
    Chronic (@massam01) reported

    @SkyHelpTeam @skytv @sainsburys Can someone sort out this SKY VIP treats issue? There is a constant issue? Tried to use the code this week and was told in store there was an issue. Told to take screen shot and come back in tomorrow. Screenshot not accepted as no code?

  • tw3tw32
    tw3_tw3 (@tw3tw32) reported

    @john_takudzwa @UTDVits @SkySports Penaldo fans are a mixture of stupidity and madness. Don't argue with them. A draw was made in December and every pathway going forward was seen. They have problem with Argentina topping their group and going through. They should shive their stupidity in their ***

  • AndrewDyson
    Andrew Dyson (@AndrewDyson) reported

    @Carra23 Typical shitesports @SkySports pathetic sensationalism punditry. If you cant see what's scripted in front of your eyes then you've never played football at the top level - oh hang on #bornspitty

  • RealRayza
    Rayza: The Audio Mixing Engineer 🎵 (@RealRayza) reported

    @NelsonEmma18 @SkySports Nigerians will mock people airing their grievances but expect the world to support them when elections are rigged. That's why God left the country

  • L_E_Davies84
    Lewis Elliot Davies (@L_E_Davies84) reported

    @SkySports It was a terrible tackle and a deserved red. The US ruling is ridiculous but appealing this sets an awful example for younger players (and youngsters in general) that you can just complain to get what you want and face no repercussions for your mistakes.