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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 16% Wi-fi (16%)
  • 14% TV (14%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Bishop Auckland, Bury St Edmunds, Manchester, Henlow, Batley, Rochdale, Malton, Blackburn, Dublin, Canterbury, Southwark, Downham Market, Bristol, Aviemore, and Faringdon.

CityProblem TypeReport Time
Bishop Auckland TV 15 minutes ago
Bury St Edmunds Internet 1 hour ago
Manchester Internet 4 hours ago
Henlow Total Blackout 7 hours ago
Batley Internet 7 hours ago
Rochdale Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • daleando86
    Dale (@daleando86) reported

    @paulsteenalbo Why is this even happening? skysports have genuinely never been more in the mud than this

  • gfcbekah
    Bekah Willis (@gfcbekah) reported

    @SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+

  • GeoWordz
    Geo (@GeoWordz) reported

    @AFC_One @cdavison_afc @SkySports I am so tired, bro. It is draining! We knew we needed a top-quality LW for the last two years. We are now going into the last day of the transfer window without a solution. It is disgusting!

  • LFCGC99
    gcfan99 (@LFCGC99) reported

    @SkySports Isak will go down in history as the worst, most expensive signing of all time.

  • JosephBrierley
    dcfcjoseph 🐏 (@JosephBrierley) reported

    @SarahMcAdoo @SkySports Yep crap nate

  • Willis111
    Tom Willis (@Willis111) reported

    @SkySports its great you have all this live football but if you could show it without it stopping every 2 minutes followed by terrible picture quality tjay would be much better #colu

  • CritchlowMike
    Mike Critchlow (@CritchlowMike) reported

    @charlieldrv @SkyHelpTeam Picture quality on Sky is ****, they purposely downgrade this so you pay additional fees for HD and Ultra HD which isn't great also

  • eddieg_11
    Eddie Goss* (@eddieg_11) reported

    @KopSector @VinnOConnor @SkySports RB was never priority this summer, why are people banging on about it

  • efcbigdunc
    Ross (@efcbigdunc) reported

    @Kings_Canyon_ @SkySports Tbh the players we've had come in are either promising (Hackney Rohl George). proven (Norgaard Grealish). point to prove (Johnson AMN) so on that basis I think it was good but we left ourselves short in areas so that makes it a bad window overall.

  • Hesblack0
    Dagogo (@Hesblack0) reported

    @SkySports Hated. Adores. Never Ignored.

  • PhilAshton123
    Phil Ashton (@PhilAshton123) reported

    @AllThingsBlades Who actually cares about this silly stupid stats? He scored a blinder of a last minute winner that’s all you’ll ever remember! Skysports influence for the wrong reason.

  • Raymondo1874
    Raymond Troake (@Raymondo1874) reported

    @tuggyj Might be the cringiest thing i’ve seen in a while. Sureky Skysports are just taking the **** now. So so bad.

  • stfcnickw
    fedupstfc (@stfcnickw) reported

    @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

  • mccanio
    colum mccann (@mccanio) reported

    The issue is these English companies will look after the English game as Scotland continues to get the crumbs from a product that it contributes millions to . A NATION OF EQUALS APPARENTLY @SkySports @talkSPORT

  • Mark_J69
    MarkJ (@Mark_J69) reported

    @LIVE_LOVE_MCFC @SkySports Has he ever broken an exclusive story. Just sits there in his expensive suit reading Ornstein

  • Andy_Dalts
    Andrew Dalton (@Andy_Dalts) reported

    @SkyUK so many problems since switching to fibre 3 weeks ago. More time not working, than working. Can’t get through to anyone to speak to and your online support is dreadful. So disappointing, would not recommend to anyone

  • matt_hendo12
    Matt Henderson (@matt_hendo12) reported

    @BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.

  • yuzekchiev1
    durdraug7 (@yuzekchiev1) reported

    @KopSector @VinnOConnor @SkySports Such a stupid window again

  • CiderXpress
    Nick Mapson (@CiderXpress) reported

    @charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky

  • __MCE___
    MCE (@__MCE___) reported

    **** you @SkySports for pushing a narrative to have Tzolis sent off. Wankers

  • tonyrogers68
    Tony Rogers (@tonyrogers68) reported

    @gfcbekah @SkySports @skytv Stream went bsck to first half. Now not working at all.

  • joesocial001
    none of your business. (@joesocial001) reported

    @SkySportsNews @SkySports Good now all the grifters spouting nonsense about stupid signings can stfu

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @SkySports All crap too. Amazing how many expensive signings are absolute flops

  • isayno2fakenews
    Challenge Information 👍🏼- FOOLS DO NOT👎🏼 (@isayno2fakenews) reported

    @SkySports As a Manchester United fan I will never subscribe to SKY or any of their services.

  • ElainepCoates
    Elaine (@ElainepCoates) reported

    My husband is attempting to watch West Brom v Charlton on the red button. It's really glitchy tonight - screen freezes, goes black etc - so he missed West Brom's goal! Really poor, considering how much we pay for the "service"! @SkySports

  • scampo999
    CandleCabby 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scampo999) reported

    @SkySports Graphics team and commentators are awful @CAFCofficial

  • OntheGrealish
    .. (@OntheGrealish) reported

    @NilSatisNews @SkySports Why are they asking this bankrupt ****....nobody gives a **** what he thinks...go spit on some kids.

  • Gbollymiasin
    Gbolly (@Gbollymiasin) reported

    @MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met

  • Christ_ofher
    Christopher (@Christ_ofher) reported

    @SkySportsNews @BenCipolla How do I cancel my subscription @SkyHelpTeam?

  • oghenemere005
    Oghenemere (@oghenemere005) reported

    @adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?