Sky service status: outage reports and connection issues
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Service-wide status: Sky
No problems detected
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
Sky signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (51%)
- Wi-fi (16%)
- TV (14%)
- Phone (11%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Mirfield, Looe, Tiverton, Birmingham, Aylesford, Newham, Romford, Newport, City of London, Glasgow, London, Manchester, Morecambe, Northolt, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Wi-fi | 5 hours ago |
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Internet | 6 hours ago |
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Internet | 8 hours ago |
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TV | 10 hours ago |
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Internet | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Barrow (@AndrewJohnBarr3) reported@Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.
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Paul (@paulmills_) reported@SkySportsNews @BenCipolla @SkyHelpTeam I would like to cancel my Sky Sports subscription.
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Mark Stockdale B.E.M (@markstockdale69) reported@dixiedeansboots @SkySports Stopped watching that crap ages ago, he's never changed.
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Muttley (@TJMEERKAT) reportedAnyone else having problems with their @SkySports stream? #STFC
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Watty_5 (@Watty_5) reportedWhat the hell has happened to @SkySportsNews ? When you think it can’t get any worse, there’s a guy singing with a guitar. @SkySports have really ruined this channel. Awful #deadlineday
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Steve Hale (@SteveHaleGK) reported@SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻
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#💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported@charlieldrv @SkyHelpTeam It’s really crap !
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Andrew Dalton (@Andy_Dalts) reported@SkyUK so many problems since switching to fibre 3 weeks ago. More time not working, than working. Can’t get through to anyone to speak to and your online support is dreadful. So disappointing, would not recommend to anyone
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Bradley Coombes (@bradleycoombes7) reportedWho is this idiot singing #deadlineday #skysports
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M C Gilani (@MGilani57809) reported@SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!
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Wharslat (@wharslat2k6) reported@SkySports @SkyFootball you’re so ridiculous you have to include @ManUtd in everything you do for the click cos we are the biggest fan base in the world. Have never heard Top 14 till now. Why not Top 5 or Top 10 but no cos it’s won’t include man Utd
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Johnny Mac (@JohnMac19059272) reported@charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future
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Villa Mental Health 🦁💜💙 (@AVFCMH) reported@Rogueranger007 @SkySports It'll be terrible mate!
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NAS (@Nas_Forest) reported@SkySports Never worth that
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Steven Gregory (@steg245) reported@IlkestonRams @SarahMcAdoo @SkySports I had a bad case of deja vu.
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Nick Mapson (@CiderXpress) reported@charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky
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AFCKingy (@LiamKing07) reported@SkySports Looking at this awful list really reminds me how much of a bargain Declan Rice was. Only one worth his fee
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Utd_OJ (@Ola_Of_Utd) reportedThey have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations
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Get_Lost (@Earl_ThankGoD) reported@vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro
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NotAPennyMore (@EDPC66) reported@Lipsy198 @SkySports Three. Scousers going mental are to blame just as much. But yes, the majority of the ruination is down to the two cheating bastards in blue.
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Bekah Willis (@gfcbekah) reported@SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+
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ScunneredBaw (@raskinrangers72) reported@GDenners89 @RangersFC @SkySports Away and support another team mate. What’s the point of even bothering if you’re this miserable
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Christopher (@Christ_ofher) reported@SkySportsNews @BenCipolla How do I cancel my subscription @SkyHelpTeam?
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Oghenemere (@oghenemere005) reported@adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?
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voice👑 (@king_melch) reported@SkySports You had to extend the list to top 14 just so many united will he on the list you still went ahead to include add-ons that were never met to the deal. Your bias is quite obvious at this point
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Tim (@TimC9) reported@saintsmith80 @SkyUK Always the same on the red button. Always awful.
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Tony Gordon (@CoachTonyGordon) reported@SkySports efl coverage on the red button not working
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cr (@AFC_One) reported@GeoWordz @cdavison_afc @SkySports 4 years we’ve been hearing this same crap about getting attackers. Honestly bored of it now. The lack of forward signings will 100% bite us in the *** this season. Especially with Martinelli gone
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Ade Owen (@Welshade) reportedSky Sports + is useless , paying for the service and it does not work! My games just gone back to the first half @SkyHelpTeam @SkySports
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mukerem (@muke2nd) reported@SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.
Sky detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (26 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (4 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (13 minutes) -
Detected:
No end recorded. This alone does not establish the current status.
What to do if Sky is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Sky; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
Sky outage reports by location
Choose a location to check local Sky reports and activity.