Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Ilford, Nottingham, Malton, Smethwick, West Drayton, Hackney, Buckingham, Oldbury, Dublin, Batley, Hammersmith, Southampton, East Grinstead and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
TV | |
| London |
Internet | |
| Edinburgh |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Nottingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ForRealForSure
(@RussellWJMathe2) reported
@SkySports Why do you dilute the event .....by using the word ... alledged ..... You aren't helping redress the damage ....in the slightest.
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OviAvfc
(@OviAvfc1) reported
@SkySports Taking the knee never had any power!
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Hanz Minhas
(@hanzminhas) reported
BT SPORT should be gone. Every football match watched feels like a Sunday Leugue match, the commentators are terrible, there ads are almost for kids with bright colours and stupid things, they have ruined sports and it’s meaning. @itvsport and @skysports please take over again.
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rafael95
(@camdenbell62) reported
@colinblair63 @SkySports It’s the worst.
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EJM
(@ejm46) reported
@SkyHelpTeam I cancelled sky sent q box back why are you holding £5.12 of my money in my account you were quick enough to turn off subscription and demand equipment back great service after 30yrs
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Evan
(@Coxy_95) reported
@christomxy @SkySportsPL @SkySports You like to try find failure in other places to make yourself feel better about being a failure in life. Get help you're clearly mentally ill
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martin paisley
(@BIGPAIS) reported
******* games a fix @premierleague @SkySports
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It was all a Dream
(@_Two_Up_Top_) reported
@SkySports @AVFCOfficial There was never a message. It's not powerful at all, unless you mean that by doing it causes more of what the action was supposed to achieve and not less. If they really meant it they could have not played for weeks/months on end until the authorities did something.
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Just Browsing
(@JustBrowsingTa) reported
@SkySports Again shows the problem of the whole thing: Distracted from the major issues by a farcical "who's kneeling, who's standing" carousel of nonsense. It detracts entirely from the issues and actions. It's a sideshow. Completely counter-intuitive. Actual activism is actions, not this.
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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fran ϟ
(@ybnfran) reported
@centarforward WAKE UP @SKYSPORTS TAKE THIS GUY DOWN
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kealan 🪐
(@Kxwan__) reported
@SkySportsPL @SkySports Dawson has been awful
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Mickie
(@MickieC28) reported
Who can I speak to regarding issues with my broadband. I've been told that I have original "grey" wiring coming to my house which should not be used any longer. Continuing issues with my broadband always dropping out @SkyHelpTeam @OpenreachHelp
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Rochelle Marsh
(@___Shelley___) reported
@SkyUK once again no WiFi! Been on and off for over a year at least 10 engineers out all claiming it’s a different problem every time and yet still paying full price for a service that’s disgusting!!!!
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Esmond Coulter
(@ezcoulter) reported
@SkySports It never had any power !!
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ᗩᑎᗪY ᗷᗩᒪᖴOᑌᖇ
(@Barefoot_Bowfer) reported
@SkyUK increasing prices when you know there’s a problem with the Sky Q boxes (internet issues/sound dropout/mini box freezing) really is beyond ridiculous. #skyq #sky #skyvip
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ᗩᑎᗪY ᗷᗩᒪᖴOᑌᖇ
(@Barefoot_Bowfer) reported
@thebathbadger @SkyHelpTeam DON’T DO IT!! The HDR box (V3) is a disaster, hundreds of pages of complaint about it on sky community and BBC watchdog are getting involved. I wish I’d never upgraded, Sky is almost useless in our house now.
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Simmo
(@alansimps1984) reported
@SkySportsPL @SkySports Typical of Sky Sports and modern match directors that are so obsessed with replays and filming the faces of people that they miss the actual football. If the ball is live I want to see it, I don't care about slow motion looks on people's faces
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Mickie
(@MickieC28) reported
@SkyHelpTeam Thanks for quick reply. Issue i have sky app / website always shows a good connection when its not. Its always dropping out. Speed test shows it lot slower than guaranteed speeds also. Been advised its the wiring entering my house which is obsolete & shouldn't be used
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axagrovv
(@axagrovv) reported
@SkyHelpTeam theres nothing on there to help me at all
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axagrovv
(@axagrovv) reported
@SkyHelpTeam So i wanna know why my internet has suddenly become so bad, i cant stream or play any cod without connection issues i never have issues really but now i do, im tired of this please sort it
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✨Just Sparkle✨
(@Pop_Dazzle) reported
@SkyHelpTeam I would live to chat to one of your team! I couldnt get through! Your engineer leaving on Thursday saying I will have to call sky! Is not a good service when your chat lines are busy and I can’t get through on your phone lines !! That’s almost 3 days !!
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Jonathan Oates
(@jjoates84) reported
@SkyHelpTeam @skytv how can sky justify putting my bill up 10% after being a customer for 3 months? I’ve received no extra benefits/service since joining to warrant this increase. Shame on you sky, how many people are you doing this too, lining your pockets further #sky #robbery
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Joel G
(@joelghollis) reported
@SkySportsPL @SkySports Through poor officiating and everyone watching knows it.
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David 💭
(@gooner98) reported
@lanesra18 @SkySportsPL @SkySports Horrible reffing, horrible keeping
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Tony Lyons
(@BigRedTone) reported
from
Brighton and Hove, England
@Gooders_98 @SkySportsPL @SkySports Yawn. It’s all a fix. Boring ****.
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Jan Szabala/3.5%
(@Mr_JanAFC) reported
German commentators confirmed Pepe was pulled down. @SkySports
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S
(@ImButty98) reported
Stop mentioning Chambers' bad game which he had about ******* 7 years ago @SkySports
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Remi
(@ctrlaltcookie) reported
@SkyUK :( could you maybe stop going down all the time? it's ruining my sunday
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ME
(@M2MASI) reported
@SkySports What power? It never had any power? It’s just a foolish and nonsensical gimmick.