Sky service status: outage reports and connection issues
Why is my Sky service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 28: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (59%)
- Wi-fi (19%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Beauly, Glasgow, St Helens, Perth, Halesowen, Dublin, London, Rochester, Elstree, Manchester, Birmingham, Epping Forest District, Northampton, Sheffield, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 19 minutes ago |
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Internet | 1 hour ago |
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Wi-fi | 1 hour ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lollipøp🤍 (@EyitaEtim2952) reported@TouchlineX @SkySports The yamal wey una dey hype up and down Una see him name for there ?
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Michael (@OzBound26) reported@anLFCfan @SkyUK That is awful. Where are you? Outer Hebrides?!
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Saint Barca (@Saintinnocent14) reported@SS3652219553866 @Blue_Footy @SkySports He was never good Enough of that excuses
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I, Claudia (@koolkitten77) reported@Andrewtuck10 @SkyHelpTeam ALWAYS problems aren’t there!! I’m inclined to cancel too 😡
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Ben75photo (@BS75Photo) reported@andyburnham It belongs to @SkySports and has done since Alan Shearer became the highest paid player years ago and it's got worse, it's no longer a game the dad can take his son to! £150 for a day trip doesnt work! Start with the DINGYs STARMER 2! 🤬
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Blackarmani (@Blackarmani636) reported@theMadridZone @SkySports This stupid ****. All this just to get booed for 90min on match day 2
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westie mom (@carolegym) reported@Webbotron @skytv @SkyHelpTeam I stood my ground and stuck with sky q as have fairly bad wifi to talk to sky you really have to try ring them as they don’t answer here anymore
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suspect (@pine_suspect) reported@FBAwayDays @BBCSport @SkySports will be a box tick down, poor loves!
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Nicola Davies (@njd2245) reported@PrincessPjk Valid. Just had to put complaint into @skytv as an engineer came to fix a SkyQ issue in 2024 & signed my widowed 80yr old mother up for @SkySports package without consent so he could get commission. Only just found out. She’s now terrified of having an engineer visit again.
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Imoleayo (@Imoleayo1190296) reported@Blue_Footy @SkySports He is struggling to beat Palmer worst season in creativity
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Daniel Son (@SkywayTuff2s) reported@spurscabdanny @SkyHelpTeam @HBO Mate bin them off & get on BT/EE! I was with Sky for ages & their broadband dropout rate was absolutely crap! Totally useless! BT/EE with the Firestick is absolutely insane how fast & efficient it is👍
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Munashe C. Chiyadzwa 🇿🇼🇿🇲 🇺🇸🌍 (@CC78641327) reported@BFronos @AbsoluteChelsea @SkySports blaming 1 central defender for a whole squad’s season position is still casual logic By that logic, Van Dijk was bad when Liverpool hit 5th/6th, Chalobah individually put up top-tier clearance numbers, progressive passing stats, and got called up for England
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Tom Power 🏁 (@TallyHoRacing) reported@SkyHelpTeam I’m very frustrated that a Superfast broadband contract that was interrupted by a failed full fibre upgrade has not been reinstated at the original agreed price. You’ve had my written complaint for a week. The overcharge is not acceptable. Please DM to help resolve
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The Prince 👑👑 (@BenjaminLeake) reported@MadridXtra @SkySports Spurs and Chelski are willing to chip in if you need some help
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GENERAL (@generalwealth_) reportedThese reporters are the ones fueling these market value at this point, you’d never hear media outlets in la liga or serie A do this unless it’s directly from their owners but in England, SkySports Keith has already put it out there that he’s worth more than 80m smh
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SkY (@SocioSkY) reported@UTDreds9 @eurofootcom @SkySports Ansu Fati never played as 9 or 10 in his entire career as pro footballer and anyways it's not like he was that bad player injuries ruined his time at barcelona. boy going through miniscus surgery which could have finished his career.
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xx7 (@leo85725400) reported@tcee_tochi @SkySportsNews It’s skysports, they haven’t been credible since 2013. And in their report it reads the same thing that we already known. Madrid wants Vini to stay but there is no agreement on Vinis side yet, we’ve been known that and it still all comes down to Vini.
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SoccerPulse (@Soccer__Pulse) reported🚨🏴 Alex Scott has TURNED DOWN a new Bournemouth contract amid strong interest from Manchester United, Arsenal and Chelsea. Bournemouth expect Scott to remain their player next season whether he signs a new offer or continues on his current deal @SkySports #MUFC #MANUTD #AFCB
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Stuart Young (@StuartY19) reported@SkySports Hopefully next season, is the one Sky decide to move away from this YouTube opinion shite. Sky Sports, especially SSN used to be brilliant, worth watching, changed their direction for the worst.
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A D A M (@ManUtdEthos) reportedSo where are the Is Morgan Rogers worth £117 million? Or is Elliot Anderson worth £116 million? Polls 🤔 SkySports? Oh that's kept for Utd is it?... 🥱 always the same! Hated, Adored, Never Ignored 🇾🇪
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Sarikamon7 (@sarikamon7) reported@SkySports Just because Mikel Arteta has had plastic surgery on his face doesnt mean Vini the Chin wants to join the same **** club.
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Bishop Nnawhite (@bishopcesc12) reported@Blue_Footy @SkySports I don't care about Paul clown Merson's opinion, he has always wished Chelsea to fail, that's why he complains about every Chelsea's summer signings and out goings negatively
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Ødegoat (@OdeIIX) reported@lwkysean29 @intexcl it was satire ig cuz who ******** relies on skysports, badly formulated tho
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RealDSG (@Gingelltown99) reported@SkyUK Could this be the worst service provider in England? My husband received a phone call from them yesterday advising him of an overdue payment, so he paid the £113 as requested. Today the internet is disconnected and they have now advised him it will remain disconnected for 8 days! He is now having to request the phone call recording - what a shame - we thought England was more advanced than Australia but obviously not!
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Jon oakman (@Jonoakman) reported@SkyHelpTeam thanks for the letter sky but your still saying prices will go up and tbh I'm not interested anymore I'm happy with boardband only and your never convince me to take tv out again
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Dr. Baby (@TheUnagi_) reportedI no fit Dey panic on Skysports when I never see Ornstein.
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j&k bowler (@jandkbowler) reported@SkyHelpTeam can you tell me where I make official complaint. Had acall from a reps telling me if I took SS F1 my price would go down. Said didn’t want as would never watch, again told my price would go down. Price went down if you don’t count extra I am paying for the channel
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Adésọjí (@sam4se) reported@eurofootcom @SkySports That money flows back down. Selling clubs are building with it—it's a cycle, not a robbery.
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InfamousDemigod (@InfamousDemigod) reported@SkySports Bad winners, sore losers. Were thugs until the very end. Lengthy bans needed for Paredes and Molina.
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footprint on the move (@FootprintAmster) reported@SkySports He only won one grandslam because he was injury prone, he never finished a season without an injury after that