Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Croydon, Hackney, Crawley, Halifax, Oxford, Kettering, Stockton-on-Tees, Coalville, Cheltenham, Fareham, London, Ilkeston, Great Yarmouth, Maesteg, and Bodmin.

City	Problem Type	Report Time
Croydon	Internet	43 minutes ago
Hackney	Wi-fi	45 minutes ago
Crawley	Internet	1 hour ago
Halifax	Internet	3 hours ago
Oxford	Total Blackout	3 hours ago
Kettering	Wi-fi	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  streathamdave (@streathamdave) reported 1 minute ago

  @SkySports Gabriel wasn't unfortunate. He did the thing you should never do and took it leaning back. It was technique not fortune, but obviously a huge amount of pressure.

• 
  Temphizy:) (@temphizyszn) reported 4 minutes ago

  All of a sudden this video is now available in my location. I do not care!!!!!! Get ******** out of here @SkySports

• 
  Aaron Butterworth (@Azzbutts10) reported 6 minutes ago

  @SkySports Surely ya going back to arteta and going we didn’t deserve that we was crap

• 
  Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported 7 minutes ago

  does anyone else hang out all the time with their trainer or is it just liam that gets to drag declan into a skysports bit? 😭😭

• 
  Jan Army Brat 🇬🇧 🦖 🎗️ (@BratArmy) reported 8 minutes ago

  @QcWynter @SkyUK @SkyHelpTeam Oh wow good job it didn’t do any more damage.

• 
  Thomas Findlay (@EseTomFindlay) reported 8 minutes ago

  @tbfl141 @SkySports I imagine it is, and that’s a problem. But they would say walking off isn’t the correct response but reporting it to the referee is.

• 
  Ayodele Odumade (@Mafisportsmedia) reported 11 minutes ago

  @SkySports it is a shame you are not showing the NBA final despite what you charge people. So the Finals are on Amazon Prime! Damn!

• 
  Tubosun Falowo (@precinoti) reported 16 minutes ago

  VAR RECCURING ERRORS: “WHO IS AT FAULT? THE TECHNOLOGY OR PGMOL OFFICIALS?”. I think to unpack this debacle that we have come to normalized as natural occurrence similar to daily human mistakes, errors by PGMOL officials as seen in almost all game week in the EPL, VAR is simply defined as “Video Assisted Referee”. To break this further, it is officiating a football match using technology i.e video replays, images etc to spot obvious and clear errors committed by the on-field human officials usually 4 personnel or actions sanctioned by the rules as fouls that were completely missed by the on-field officials. For VAR to be effective and not seen as in direct conflict or undermining the authorities of the on-field referees, certain parameters of the game state were defined as areas VAR can intervene like DOGSCO, dangerous play, incidents in the penalty box, violent conducts by players and these activities were categorized into 4 major areas i.e goals (and the attacking phase leading to them), penalties (awarded or missed), direct red cards, and mistaken identity. Now that we have defined VAR and clarified the intended use of VAR, how is it possible that a technology deployed to spot clear and obvious errors made by on-field officials somehow end up with recurring errors that lead to controversies, major talking points post-match every week and in most cases deciding the outcome of football matches? I am Arsenal fan so let’s use Arsenal specific VAR incidents as an example. 3 seasons ago at Newcastle, 3 separate incidents and VAR were unable to spot any. One of the incidents was if the ball had crossed the line. Subjective as at that time because VAR had no camera at the corner flag and no spider camera to confirm if the entire ball had crossed the line. Fast track to this season and at Nottingham Forest, a defender clearly used his hand to control the ball from going into corner kick. There was a camera at the corner, and we all saw that deliberate handball. Juxtaposing both incidents, VAR error at Newcastle had been effectively addressed with a camera at the corner at Nottingham Forest but yet outcome was the same. Arsenal this season at Brighton, Arsenal player deliberately holding a Brighton player in the box during an attacking play missed by the referee but no VAR intervention. At Mancity, an Arsenal player engaging in a violent act but was issued a yellow card instead of a red card. Both actions had no VAR error but officials’ wrong interpretation of the Rules and wrong decision. Typically, most OEMs and other manufacturers usually issue a warning and a recall of their products once that notice significant factory defect or recurring manufacturing errors to their products and such products are withdrawn within weeks, months or sometimes within a year. Before doing this, the OEM go through a process of investigation to determine the root cause, issue a notice to their customers and users and proceed to a remedy phase where repairs and replacements are undertaken. The question now is if VAR (technology) is the problem, who are the OEM of EPL VAR and why have no one asked the OEM to undertake this process of stopping this recurring errors? How come none of the media platforms in the UK ever done any kind of hit piece, editorial or investigative journalism on the recurring errors of the technology? Rather, we have an independent panel that review VAR errors, we have a Skysports PGMOL show where the Head of PGMOL do a review of the VAR errors weekly as well as other controversial officiating decisions, we have another Skysports show where ex-referee do a review of VAR good or bad calls, Talksports have similar radio shows, Ex-Referees have podcasts and Youtube Channels talking about VAR errors and we have media platforms doing annual reports like the one done by BBC, The Athletic and now ESPN doing VAR errors and impact on clubs, title races and relegation battles.

• 
  DUCE of Chelsea 💙 (@maziducehub) reported 18 minutes ago

  @theMadridZone @SkySports After the damage has been done

• 
  Fred (@Fred71683465321) reported 18 minutes ago

  @SkySports NMo NBA finals on Sky. WTF - streaming on Prime thru the night. No ability to tape and watch in morning. Prime makes you watch whole repeat with no fast forward. Thanks Sky - pathetic!

• 
  Jordan J MacGeever (@j_macgeever) reported 20 minutes ago

  @KelvinEHughes @SkySports Rice is an attacker? Wtf ?

• 
  jb (@jb_muwonge) reported 21 minutes ago

  @SkySports @grok write ‘Never undermine a defending champion’ in 10 different languages. Luganda should be one of the ten

• 
  Colin Wynter KC (@QcWynter) reported 25 minutes ago

  @dollyscottage @SkyUK @SkyHelpTeam Yes. The charge presumably ran down the rod and into the ground. Problem was that just the other side of the wall, 9 inches away, sat a delicate piece of electronic equipment. My router.

• 
  Ian🎗️ (@hugeb0ss) reported 28 minutes ago

  @SkySports disgusting never before has Sky Sports spent so much time on Champions League Final not for Liverpool Utd Chelsea or City just because it is Arsenal and the staff at Sky are goooners

• 
  The S.P. Freely (@TheSPFreely) reported 29 minutes ago

  @SkySports Holy **** that's ugly, lol. Ugly and drab.

• 
  Junkenstein (@junkenstein321) reported 30 minutes ago

  Here’s a thought… Why don’t we scrap the 3pm Saturday blackout and give us the option of a ‘season ticket’ to watch our club’s games. The rest of the world gets to watch OUR football but we don’t? But a lot has to do with @premierleague and @SkySports greed. #nufc

• 
  nikki.🧡 (@nikkitbh) reported 31 minutes ago

  @SkySports @SkySportsF1 can you help resolve an app issue please? all other sky sports channels are working but when i load the F1 channel i get a few seconds of feed and am then told there's an issue with my connection. there isn't. all other apps are working fine! 😡

• 
  marion boyle (@marsboyle) reported 33 minutes ago

  @SkyUK all I want is to cancel talk there's no link to do that n nowhere to view package WiFi details

• 
  Wire (@FletcherEnder) reported 37 minutes ago

  It's a good job @SkySports hid that Wire v Hull game behind the red button, last night. Could you imagine the damage it would have done to @TheRFL @SuperLeague if shown on one of the main channels or free to air?

• 
  SaJosh (@fiyinjayy) reported 40 minutes ago

  @BBCNews Your publications now closely mirror the sun and skysports clickbaiting style. You used to be respected you pieces of ****. Absolute crap reporting. Where was this last year? **** off!!!!!

• 
  Alfred Brailovski (@alfredb15) reported 43 minutes ago

  @SkySports For 114 minutes, after taking the lead, Arsenal did all they could to stink the joint with their garbage cowardly football, and then the football gods said, " That's enough with this **** and decided to dump on them....... Thank the gods for saving us....i would rather have Bournemouth represent me

• 
  Helen ❤️‍🔥 (@Helenyourcoach) reported 45 minutes ago

  @SkySports Yeah since arsenal is so bad

• 
  ً (@shafcfc_) reported 46 minutes ago

  BBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.

• 
  Tom Robin Banks (@Tom006007) reported 47 minutes ago

  @SkySports Losing a UCL final on penalties couldn't have happened to a more horrible guy than Gabriel.. he is a cheating rat and his teams brand of football is so utterly boring.

• 
  steve knight (@mrexodusufc) reported 51 minutes ago

  @SkySports Dog ****

• 
  J Hoskins (@JamieHoskins15) reported 51 minutes ago

  @WeAreTheOverlap This little weapon is the biggest buzz word speaking click bait merchant in the world He was a QPR fan, has multiple football pages on X and somehow worked his way in to this **** @SkySports now produce for our subscriptions Just an arrogant cheeseball who’s jumped on the wagon

• 
  BIG-CHALA 🌍 (@Domexchalaza20) reported 54 minutes ago

  @King_George72 @SkySports Gabriel should hang himself

• 
  Andrew D. Piera (@AndrewPiera) reported 56 minutes ago

  @F1 got to say, the new broadcast on @AppleTV is terrible. Don’t watch anything like to skip through the talking heads. @SkySports please come back!

• 
  Harvey (@hbghoopster) reported 56 minutes ago

  Time to bin @SkyUK and cancel your @BBC licence- #scummedia

• 
  Tee (@mkenyaflani) reported 58 minutes ago

  @SkySports @jwriddle_ Not available in my region ....and I'm like wtf