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Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hammersmith, London, Wellingborough, Bristol, Norwich, Croydon, Weston-super-Mare, Birmingham, Falkirk, Milton Keynes, Hackney, Dublin, City of Westminster, Todmorden, and Gosport.

CityProblem TypeReport Time
Hammersmith Internet 15 minutes ago
London Internet 26 minutes ago
Wellingborough Internet 30 minutes ago
Bristol Internet 2 hours ago
Norwich TV 2 hours ago
Croydon Wi-fi 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Davenewman1986
    ⚒⚒David Newman⚒⚒ (@Davenewman1986) reported

    @SkySports VAR is so inconsistent it needs to be scrapped.... All its done is it has slowed down and ruined the game by taking the decision making from the officials, that was under the new zero tolerance rule a clear hand ball No ifs or buts but again VAR is inconsistent and screws up.

  • KennethCFC1888
    **** off Lennon CSC (@KennethCFC1888) reported

    @WMentlewicz @SkySports I support Barnsley, dunno what you're on about

  • amjbeck67
    adam beck (@amjbeck67) reported

    @SkySports Terrible support win lose or draw you stay behind your team you do not atack them.

  • Nickharvey04
    Nick Pritchard (@Nickharvey04) reported

    @SkySports How ******** is that not a pen, var is a complete waste of time

  • hawkslfc
    RedHawk6Times *🏆🏆🏆🏆🏆🏆 (@hawkslfc) reported

    @SkySportsPL @SkySports Decent game being ruined by the leagues worst referee Lee Mason, can't keep up with play, doesn't know his own laws, blind or dodgy vision, fat and bald.

  • Chickenl3gs
    Chicken Legs (@Chickenl3gs) reported

    @holas777 @SkySportsPL @SkySports The poor lad is missing JLingz.

  • Colin70176576
    Colin (@Colin70176576) reported

    @SkyHelpTeam Sky slowband/ intermittent band is Fing Terrible, called numerous times had engineers out, had all new equipment, and it's still crap. .

  • BarryMcEneaney
    Barry McEneaney (@BarryMcEneaney) reported

    @SkySports @DuffyDarragh just shows how bad the spl is when use are still 5 points clear of third with a game in hand 🙈

  • MuzzyHillbilly
    Iain Ogilvie (@MuzzyHillbilly) reported

    @MattJarviscoys @SkySportsPL @SkySports Maybe the ref and then all the people watching it in the VAR facility thought Cash WAS the goalkeeper. I guess we’ll never know

  • TheSamuelBest
    CKnee-PO 👑 (@TheSamuelBest) reported

    @JCofLCFC @SkySportsPL @SkySports Mike Dean should get the sack. Worst referee going. Worst decision of the season. Villa can never moan again.

  • HauserQuaid
    harry tasker (@HauserQuaid) reported

    @Kloppoball @SkySports What's that got to do with the Matty Cash incident?

  • Poddy85
    Emma Murphy (@Poddy85) reported

    @SkyHelpTeam I’m very disappointed with trying to arrange a home move. I need Internet during a lockdown! I’ve been told there is a problem but haven’t been given any timescales of fixing it, said I’d get a text today. Nothing. Please help.

  • WBA78part2
    Jase B (@WBA78part2) reported

    @SkySports They are not major boxing stars, that’s simply stupid, they are online influencers playing around fighting each other for kicks, likes and money. The art of boxing is lost on them.

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.

  • CorkyMorris
    Adrian Sharpe (@CorkyMorris) reported

    @SkySportsPL @SkySports Lee Mason is absolutely rubbish. Terrible, shocking, abysmal, inept. The absolute worst!!!

  • LJRT15
    Lee Thickett (@LJRT15) reported

    @SkySports Poor tackle in that he doesn’t even make clear contact with the ball which looks harder than making clear contact but not a red for me. The player on floor makes its looks worse as appears to have been severely maimed by the contact. The ref only gets one look at it though.

  • cviewmaster
    Alan Chapman (@cviewmaster) reported

    @SkyHelpTeam how can I cancel the special offer price I agreed to that is dearer than existing

  • Tommy_Glenn1
    Tommy _Glenn (@Tommy_Glenn1) reported

    @SkySports @CelticFC in a few hours. The melt down continues for them lol

  • onenarrowdoor
    onenarrowdoor (@onenarrowdoor) reported

    @SkySports Not a penalty if it hit another part of the player's body first. Crap rule open for abuse but VAR made the correct decision according to the rules.

  • jimduf72
    JimD (@jimduf72) reported

    @hutchingss81 @SkySports Leeny should have been bagged ages ago. This is not a race issue, its a board complacency issue.

  • OakdeneSi
    Si Oakdene (@OakdeneSi) reported

    @SkySports Worst yet. And I’m a Liverpool fan.

  • littlehuddy
    jonathan hudson (@littlehuddy) reported

    @SkySports I don’t understand our national game anymore, from the stupid offside rule, good tackles resulting in bookings, I think the rules this season have been made up as they go along, I thought VAR was supposed to clear up mistakes, it’s getting rubbish, should’ve just left it alone,

  • jhaze93
    Haze (@jhaze93) reported

    @SkySports @wlpallet was this the only one that let you down? 😩

  • cviewmaster
    Alan Chapman (@cviewmaster) reported

    @SkyHelpTeam How do I cancel the special offer I just signed up to that's dearer than existing price?

  • RobHeaney
    Rob Heaney (@RobHeaney) reported

    @SkySports @magpiebattlecow not bad!

  • michaelswann2
    michael swann (@michaelswann2) reported

    @SkySports Perfect example of people who are never satisfied moaning about a perfectly good rule to enforce a change for the worse

  • Simonjon11
    . (@Simonjon11) reported

    @SkySports **** the pope

  • Woodie3017
    Woodie82 (@Woodie3017) reported

    @SkyHelpTeam any issues with sky broadband in bromsgrove area. My internet is dreadful should be getting in excess of 57mbps getting 6 at the moment!! Really poor!!

  • avoidjess
    jessica (@avoidjess) reported

    @SkyHelpTeam my wifi's gone out 10+ times today, fix it

  • secretlysteve
    Steve (@secretlysteve) reported

    @SkyHelpTeam had intermittent #Skybroadband since Monday 25th jan been given 5 different excuses why this is. Finally got a engineer coming Tuesday 2nd feb to fix. Absolute shocking service.