Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Cheltenham, Wickford, Yateley, Dundee, London, Portsmouth, Glasgow, Dudley, Dublin, Barnsley, Hammersmith, Fareham, Southall, Deeside, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 4 hours ago |
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Internet | 9 hours ago |
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Internet | 16 hours ago |
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Internet | 18 hours ago |
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Wi-fi | 22 hours ago |
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Phone | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Stubbs (@Stubbsmeister) reported@SkyHelpTeam your customer service is a joke! I’ve called 3 times to try and cancel Broadband Was told couldn’t cancel due to ongoing upgrade work in my area! Lady said she was making a note to cancel and not to worry! Just called again and another lady said there’s no notes
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Holuwasholex Series 📱 💻 (@holuwasholex1) reported@Blue_Footy @SkyKaveh @SkySports Really poor form
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Kakaroto (@KakarotOnSol) reported@theMadridZone @SkySports Anything else would be stupid af
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Mark (@poshboy7) reportedHaha. Are you kidding me. The snooker FINAL and @tntsports and @SkyUK can’t even be bothered to extend the recording on a live event. Both companies are the worst
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Big Mahf (@BigMahf) reported@SkySports The coach is the problem not the player
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Phil Hyde (@PhilHyde9) reported@baggies_rich69 @SkySports Still clinging on like a bad smell
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Denislov Lietnev (@Denoxyl) reported@TheEngancheEra I bet that question came from Skysports. No wonder it's over half a century without England winning the world cup with their press always looking down on their players with hit job articles.
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MeowzyTM (@MeowzyTM) reported@F1Media @SkyGroup @SkySports Sky charges way too much compared to F1tv this is SO bad.
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Tom (@ell2626252) reportedHey @SkySports can you please fix the black screen for the Reds Chiefs game? Ta
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Sue Smollan (@Grandmas_Van) reported@1AntY @MBrundleF1 @SkySports You can access Sky Sports cheaper via NOW TV, which is still part of Sky, sadly. Also, when I left Sky, they eventually offered the sports package at £20 pm for me to stay, but I had other issues with them, so was leaving whatever they offered.
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Riwaz Gyawalii (@riwazhazard) reported@Chels_HQ @SkySports broken and soon to be dead
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Scotty 🇬🇧 🇦🇺 (@Scotter68) reported@NorthBankNadim @SkySports I totally agree with this that’s why I’ve pulled the pin on my Sky subscription recently as they have stopped low with this type of hater …Sky sports news has definitely gone down hill I even used to watch it in the 90s in Australia on foxtel
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Ibrahim (@ibrxhim2) reported@TouchlineX @SkySports If Mbappe was like Ronaldo vini would likely happily play the role of 2nd man and support him like benzema did for Ronaldo, but he’s not and never will be…
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O (@ItsORS1995) reported@NorthBankNadim @SkySports **** SS. Cancelled my subscription ages ago.
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Rob Wilding (@jasaru44) reported@SkyUK @SkyHelpTeam @SkyHelpTeam Disappointing lack of response to a formal complaint. This is not a standard support issue – it’s a time-critical network risk before pavement reinstatement. I’ve already been through tech support. Who can actually take ownership of this?
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Mr. Adams (@MwabambaJr) reported@DeadlineDayLive @SkySports Inter Miami could use his expertise, that midfield is broken.
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Real Legit LFC (@Real_LegitLFC) reported@SkySports English media are terrible. They stop talking about Rashford, Jude Bellingham, Trent A Arnold since they left England to Spain. But today, they are concentrating on Mbappe. It seems this attack on the French man is orchestrated?
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Rainbowland (@rainbowland1979) reported@empireofthekop @SkySports We are crap
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ArsenalAtTheCarpet (@ODIVERS0) reported@NorthBankNadim @SkySports Did you hear what talkSPORT were saying this morning *******. The blonde prissy shaban and gabby agbonlahor just saying the most negative ****, not an ounce of positivity. 1 caller got it absolutely spot on and confronted them about and shaban had a period about it. Silly cow
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Joe Neal Zecca (@JoeNealZecca) reported@SkySports take the ******* camera off the poor kid
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Deadpool's Doppelganger🐐 (@Kingavel) reported@Asac_afc @centregoals @SkySports God forbid bad thing.
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L4 (@TPybis) reported@SkyHelpTeam wifi gone down again happens every night put security of my home at risk cctv as wifi down again .checked for problem on sky app and app checker says my WiFi broadband in fine ?
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Bee-Jay (@botanic1077) reported@justcfc @SkyKaveh @SkySports Maresca won that trophy, they gave him delap and gittens, gittens couldn't even play that cwc so they paid extra for nothing, and looking at gittens now it was a **** buy before and after that purchase
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James Shaw (@Jshaw161) reportedAbsolutely shithouses @SkySports We don’t need to watch a constant feed on a young lad in a very bad way unconscious on the floor! Go to an advert or just move the camera somewhere else in the ground
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Josh Bassett (@theJoshBassett) reported@justcfc @SkyKaveh @SkySports They believed they won it. Not understanding the Manager was the driving force.... They gave themselves raises. And told the manager No when he needed A CB. Absolute idiot. Abramovich understood how important the managers role was.
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RS CEO (@papadiaulos46) reported@Asac_afc @centregoals @SkySports He would never come to such
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YungFhela HND🚀 (@YungFhelaHnd07) reported@theMadridZone @SkySports I hope we have a great outcome at the end. Let’s hope he comes back and fix the problems
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kelefc79 (@kelefc79) reported@Everton at home @SkySports obsessed with city. And showing only them. **** them off everton. Get them out the stadium
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Big Mayor (@_bigmayor) reported@justcfc @SkyKaveh @SkySports Use the proper words. Chelsea has one problem, BlueCo. The other problems belong to BlueCo
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EL420 STöñeR🍁🥤🌿 (@JarebJay) reported@justcfc @SkyKaveh @SkySports If you think we didn’t deserve the FCwc and the team didn’t perform well with the manager whom we let go for pointing out his challenges then we’re in bigger problem