Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (19%)
- TV (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Dudley, Glasgow, Walthamstow, Batley, London, Islington, Wokingham, Middlesbrough, Birmingham, Harrogate, City of London, Corby, Norwich, Barnsley, and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley
|
10 minutes ago | |
|
Glasgow
|
Internet | 27 minutes ago |
|
Walthamstow
|
Phone | 2 hours ago |
|
Batley
|
Internet | 2 hours ago |
|
London
|
Phone | 2 hours ago |
|
Islington
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bojan (@Rtxyxsal) reported@NnaFrancis80594 @TouchlineX @SkySports Real Madrid are suffering from the same problem with their retractable pitch asw tbf
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Rohl Out (@SirJohnofCalvin) reported@SkySports Excuses in early. Hes so going to fail badly.
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Kwadwo Adom (@kwadwo_Adom95) reported@MamaHills8 His radio signal doesn't cross Nsawam but behaves like he's on skysports or something
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HeSaidSheSaid (@Frank48709126) reported@SkySports Why the birds there? They won **** all
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GG (@No1Gillygolfer) reported@SkySports so sick of negative from Scots if it is so bad do not watch it yet you do
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sevs66 (@mgsevs) reported@salbre81 @SkySports Not got to the goals yet, but everything he said had some under current of bad taste against us
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Rachel (@rachelleese84) reported@SkyUK Anyone at Sky care to comment? I’ve tried to start a formal complaint but can’t because despite being a named authorised person I need my husband’s log in details - the patriarchy is strong.
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Jonny brown 🏆 (@Johnyboylufc) reportedBefore @SkySports turned into a woke box ticking channel It’s ******* awful now
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AMG (@its_amg8) reported@ManUtd @worldsevens_ @SkySports Generic best of luck message with a muscle emoji and a TV plug. The Reds could finish last and the social media team would still post we know you will smash it because that is their job. Real support means watching the games not tweeting corporate encouragement. Sky Sports paying for broadcast rights means they need you to tune in not just wish luck from the couch
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lew (@trippinlmao) reported.@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they
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JD (@JasonJMA57) reported@OnlyShadrack @N_Macca74 @SkySports Doesn't want to be at the club when all the titles are removed and the club sent down to the lower leagues
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shumel (@shumel10) reported@Zuffa_Boxing @SkySports @paramountplus Where's the crowd? Dana u fraud u can't promote ****
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RGLFITNESS1🏴𓅪 (@richiefit1) reported@QuantumFreak44 @gamray @SkySports need to learn this with the F1! Their coverage is bad enough but 2hrs before the actual race of waffle n BS!
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streathamdave (@streathamdave) reported@SkySports Gabriel wasn't unfortunate. He did the thing you should never do and took it leaning back. It was technique not fortune, but obviously a huge amount of pressure.
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James (@JustJamesOh) reportedHow this chaps getting so much airtime on TalkSport and SkySports, I’ll never know?!? It’s not entertaining and even worse, it’s just opening him up to so much attention and abuse!! It’s not healthy or funny and to be quite honest, it’s just cheap modern day bollocks.
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Jim jones (@asdfzer) reported@Gunneruni @SkySports Arsenal won a PGMOL league the official list of errors confirmed that Technically 0 trophies for Arsenal this year
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football dog (@TrueGrassroot) reported@AlasdairGold When the owners can’t even be bothered to call us by our proper name. It’s like @SkySports never ever, ever addressing us as Tottenham. I don’t see City or United or Gunners in the league table, but we always see Spurs. #MUPPETS
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CJ_SWFC (@CSwfc53610) reported@SkyUK @skytv is absolutely appalling! The customer service is rubbish, after speaking to someone who struggled to understand me, I ask to be put through to the UK and was refused. 14 years and Platinum VIP for what it's worth. Might well be time to leave! #rubbish
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WajirsTweep (@WajirTweep) reported@SkySports Jammie Charagher doesn’t know one or two things about how to be the champions of England. He’s never won the league and it’s disingenuous to ask for his opinion on the champions.
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The Dividend Guy 💰💰 (@The_Divi_Guy) reported@SkyHelpTeam ******* **** Sky Pay touch much to Hannah Waddingham then look after their customers. ******* terrible service
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eliza riley (@decomposed_dino) reported@SkyHelpTeam any idea who I should contact regarding a damaged router that doesn't work? I tried the chat bot but AI didn't understand me, rang the number online to be directed to a different number who then directed me back to the first one. Paying for Internet I can't use...
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Sylvester charles (@Sylvest85787141) reported@thesleektitan @SkySports I'm not an english fan but I admit the fact that england has never lost a single fixture at the world cup to an african side
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samt106 (@ianelacey) reported@RAPAP2021 @SkyHelpTeam Says it all Sky Help Team no longer being used or monitored.
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jason clarke (@jasonclark66261) reported@SkySports Shouldn't have took saka of... idiot
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DanWot (@danwot) reportedMore sky sports ****. Course they'll be arrest where there's in excess of a million people. Pointless story just another angle to have a pop at The Arsenal. Nice try skysports, you can kill our day today !
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LightBulb 👑 (@josezahirsha) reported@Blue_Footy @SkySports Seeing is believing. Hard to believe **** like this when Blueco have shown nothing but incompetence.
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Sebster™🇾🇪 🇬🇧 (@Sebmeister) reported@SkySports Sorry but nope I would never hug an Arsenal player.
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Barry Devlin (@irishbazdev) reported@SkyUK will you stop sending me emails about Customer Service from Sarah Jousiffe Director of Consumer Research, Sky UK When you can't even reply or answer my fathers complaint. If only the email wasn't no reply or I would have let Sarah know about the lack of CS
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Roz P (@RAPAP2021) reportedAfter being loyal customer of @SkyHelpTeam for 25 years and because of my credit ( which is y good but dealing with it ) the wont give me another phone .Never defaulted on bills always paid ..When broadband contract is up its Goodbye to sky ( broadband and phone sims ) and hello to another provider So much for being a loyal customer ....Isn't it time these providers started looking after their customers ...Oh they said I could buy the phone outright Were do people find over a grand fkr a new phone ... #angry #sky #customer
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Ian🎗️ (@hugeb0ss) reported@SkySports disgusting never before has Sky Sports spent so much time on Champions League Final not for Liverpool Utd Chelsea or City just because it is Arsenal and the staff at Sky are goooners