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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Birmingham, London, Hove, Liverpool, Plymouth, West Drayton, Cannock, Dublin, Crawley, Wallsend, Evesham, Southwark, Hammersmith, Manchester, and Southampton.

CityProblem TypeReport Time
Birmingham Internet 1 hour ago
London Internet 2 hours ago
Hove Wi-fi 3 hours ago
Liverpool Internet 4 hours ago
Plymouth Wi-fi 4 hours ago
West Drayton Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Aletta_Bloom
    Alleta Bloom (@Aletta_Bloom) reported

    @SkySports Carragher’s proper off his rocker there. Spurs look a mess, but Championship bound? that’s the sort of thing you say after one too many pints and a bad trip to Kenilworth Road.

  • michaelbuxton96
    michael buxton⭐⭐⭐⭐⭐⭐ (@michaelbuxton96) reported

    @SkySports Horrible **** him 🤢

  • footycorner_tv
    Sparx (@footycorner_tv) reported

    @SkySports never thought of it?! liar

  • dyer_dyer
    CDinkDyer (@dyer_dyer) reported

    How are @SkySports allowed to set up all this bullshit with that city fan and the bottle, it’s blatantly obvious and surely that’s slightly corrupt as ****.. absolutely embarrassing

  • TuckyVersionOne
    TuckyVersionOne (@TuckyVersionOne) reported

    @SkySports I dont have any problem with him doing this. It's banter. But the fact Sky have made a story out if it to the point of visiting his house is a shambles. Sky Sports are at rock bottom.

  • iVoltz1
    Victorino (@iVoltz1) reported

    In @Arsenal Last Game,Rice was Captain Bt Played Very Poorly, Had a Stinker But Nobody, Not the Fans, Nor the Media esp @SkySports or @talkSPORT talk about the Terrible game he had as a player & as a captain. Where as, Saka is Usually Made Scapegoat in such Cases, WHY?

  • vkon1
    V K (@vkon1) reported

    Just a nudge according to Jon Goodman of @skysports and formerly of Sunderland. Same player wiped out Romero within the first fifteen minutes and not even a free kick was given, never mind a yellow card.

  • ChunkyTHFC
    ChunkyTHFC (@ChunkyTHFC) reported

    @iansafc @SkySportsPL @SkySports Hi Ian, Where have I suggested the result should be changed? We were crap. The best team won. But some of the nonsense being spouted by a supposed professional was ridiculous.

  • HarryHarryshud
    Harry (@HarryHarryshud) reported

    @ForFarkesSakeV2 @SkySports This guy would claim talking about a successful London club it would be Spurs. It just wouldn’t be. Ever. You talk about a Scouse team. We all know it’s Liverpool. Talk United. It’s Manchester United. Always. I’ve never once needed to say th full title. Not once.

  • davechasethfc
    dave chase (@davechasethfc) reported

    @thespursweb @davina_thfc Is that the name of that stupid idiot I had to turn the commentary down many times cheers @SkySports I’ve been watching football for years never heard of him.

  • KC_Runz
    Kris 🔴⚪ 🇨🇵 ⭐⭐ (@KC_Runz) reported

    Jesus Christ SkySports has gone off a cliff hasn't it, when did it become The Sun of Football broadcasting.... Nothing but cutaways to pillocks clip farming, rage bait commentary & pundits totally unfit for purpose, awful.

  • Gooner2Az
    Az Gooner (@Gooner2Az) reported

    @SkySports @APresserV2 Oh my god thank god I don’t pay for this ****

  • stustuy
    SH (@stustuy) reported

    @ChunkyTHFC @SkySports Yeah just shows how stupid you are. Not a foul. Spurs are ******* shite and it’ll be hilarious when you go down. Hahahaha

  • KernowDeej
    DJ (@KernowDeej) reported

    @RikkiClarke81 @vkon1 @SkySports Have you forgotten how bad their biased commentary and punditry was the year Leicester won

  • gowdavy
    Gow Davy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gowdavy) reported from Lesmahagow, Scotland

    @SkySports You fall over yourself to apologise if Bob Macintyre says ****. Yet you ignore thousands of Rangers singing about **** the pope or being up to their knees in ****** blood

  • Che_Guevaray
    Ray_A💤 (@Che_Guevaray) reported

    @SkySports We are in deep trouble if I have to agree with Gary Neville.

  • El_Fartalot
    Gassy (@El_Fartalot) reported

    @SkySports What a load of crap. He was basically begging for his 5 minutes of fame. After the bottle trick he then put some Foden t shirt on

  • Besbits1
    Besbits#7 (@Besbits1) reported

    @SkyUK my internet keeps crashing and no one is telling us what is happening. You said you were going to fix it but you have done nothing. My phone data is running out. When are you going to fix this problem

  • Kevincafferty2
    kevin C (@Kevincafferty2) reported

    @SkySports Looks like a fat retard to me

  • djemalsarioglu
    Djemal Sarioglu (@djemalsarioglu) reported

    @SkySports @Gunneruni Sky sports have nothing better to do **** them

  • Allerton1013331
    Allerton (@Allerton1013331) reported

    @SkySports @SkySportsTennis This shows how stupid are tennis players #

  • JA606Gooner
    SonOfGunnersaurus (@JA606Gooner) reported

    @SkySports This is why people use firesticks and support free streaming services. You are now catering to the lowest form of so called “banter”

  • izzyflowfilmz
    Tobi Sangotola (@izzyflowfilmz) reported

    @addiecrowns @SkySports There is nothing bad it's one of the gains for fans who spend so much on the stadium to see a match.

  • DaAlienBoy
    DaAlien (@DaAlienBoy) reported

    @SkySports This is a bad look from sky cant lie. I can take the banter from a match going fans its part of football but interviewing him makes it look like you planted him in the crowd for a clip

  • Iam_agt
    Official AGT⚽🎙️ (@Iam_agt) reported

    @SkySports "I'm never serious about anything in life" Yeah right.

  • vkon1
    V K (@vkon1) reported

    @Wigglywooooooo @SkySports Yes my bad.

  • AFC_ATID
    Arsenal ❤️ (@AFC_ATID) reported

    @SkySports @eddybabs101 Yeah how random you never thought any more about it yet kept the bottle and took it with you

  • teejaytalksick
    AKARAKA (@teejaytalksick) reported

    @Donpharvis101 @SkySports We do it and they call us unbearable don’t be stupid on purpose

  • rain_again
    WMD (@rain_again) reported

    Golf coverage on @SkySports is very bad. Instead of seeing live golf we get tape delayed shots from basically every group except the last pairing. Betting app showing birdies 5 mins before on tv. Tyrell Hatton -3 today, 4 off lead, not even mentioned. #themasters @ewenmurray77

  • NorthBankStar
    Pistol P. (@NorthBankStar) reported

    @footycorner_tv @SkySports Never thought of it but had the bottle at home for a year.