Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 8: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (18%)
- TV (13%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Glasgow, Motherwell, Hammersmith, Hemel Hempstead, Hounslow, Dartford, Leeds, Newcastle upon Tyne, Cardiff, Southwark, City of London, South Benfleet, Stoke-on-Trent, and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 15 minutes ago |
|
Glasgow
|
Internet | 16 minutes ago |
|
Motherwell
|
Internet | 38 minutes ago |
|
Glasgow
|
Internet | 56 minutes ago |
|
London
|
Internet | 1 hour ago |
|
Hammersmith
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MagpiesArmy (@bob87722426) reported@SkySports What could anyone offer you to **** off with the made up stories?
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Vigilante (@Vigilante_1999) reported@TouchmineX @SkySports Good. They gotta go scorched earth on this bald piece of ****.
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Neil Llew (@SilverFoxLlew) reported@SkyHelpTeam Delighted to have been a customer for 26 years and now receiving the most appalling customer service. Your Sky Mobile team are inept, incapable of resolving my issue, and trying to charge me for the privilege. @Ofcom action next.
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Mindful Logic (@amanni82) reported@AnfieIdFix How much stock do you put in Sky sports? Other journos like @davidlynchlfc have said the club want to fix RB. I'd trust him more than Skysports
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Dutts (@iandutts) reportedAnyone else having problems with Skysports+ ffs
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Wes Bez (@WesBez) reported@SkySports & @NOW why am I paying £34.99 for your steam to look choppy. I have blazing fast fibre. It should be silky smooth. I don’t have this issue on any other platform. Signed up just to watch the rugby’s greatest rivalry.
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(tez7n2) (@MickeyDN7) reported@SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back
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StuPool (@Stuie_54) reported@SkySports This guy needs to **** right off. Sport in general should not be treated as an investment opportunity. It is not a vehicle to make yourself rich. It should be about being the best at the sport and belong to the fans. FIFA and UEFA are out of touch and most their way.
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Bhishal7Specter (@SEVENByBhishal) reportedMohamed Salah is set to join Turkish side Trabzonspor on a free transfer after mutually agreeing to terminate his Liverpool contract a year early. (@SkySports)
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Bret Clement (@VivaLREM) reported@SkySports Whose this idiot talking absolute waffle?
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Funto Peter (@funto_peter) reported@FabrizioRomano 29 years old going for £75m and everywhere is quiet. If this was Manchester United, Skysports and all other media outlets would write the transfer fee in Euro just to have a higher figure and the narrative would be "it's a bad business." This is how you know that Manchester United is bigger than them all.
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Bimal Desai 💙 (@brdman1972) reported@SkyUK why is my tv freezing during adverts. I did a software reset which helped for a few days. Now the problem is back
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Phil 🦷 (@Phil_Bazz) reported@fortuneshiding0 @Horny_Hammer Cant get it on sky go. You need the sky sports app and then press watch. Its stupid because it means you can only watch skysports+ on TV or mobile. Not PC or Laptop
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Kevin Hawkes (@Kev043) reported@MatchroomPool Why did you take pool events off @SkySports? The streaming experience for WNT on a tv is terrible! a real step back for the sport we follow. Take this on board please. Make it better for fans.
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SIUUU (@itwas_a_gudday) reported@theMadridZone @SkySports Real Madrid should do everything possible to tie him down, else they might regret it
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Chris Hughes (@Clownprince_81) reported@SkyUK my Sky Q box keeps crashing & I have to keep resetting it at the wall, can you please help me
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Luke (@MagPatYankBull) reportedWhy can't SKY sort out SkySports+ Those channels suck ***, always an issue, no sound, buffering, program not available
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TheLaw. (@akahmarkakah) reported@eurofootcom @SkySports Pato left foot was bad
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Kirsty (@kirsty1912) reported@SkySports rubbish service yet again! Remind me why I pay for this crap?! Mid match and I get kicked off!
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Gunna (@AFCGunna10) reported@theMadridZone @SkySports SkySports is a bad source
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𝔸𝕜𝕒𝕞𝕡𝕒 𝕁𝕒𝕔𝕠𝕓𝕤 💻🖱️ (@JacobsAkam73) reported@theMadridZone @SkySports Was never in doubt. Never believed the departure rumors for a single second.
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Lee.M (@leemartin8) reported@fredyagun @SkySports Makes absolutely no sense for Newcastle to sell. SCR position will not be a worry after Bruno sale (arguably already fine), the sale of Hall would just give us extra unneeded breathing space which would hurt us a year or two down the line. Got to spread sales out for the rules.
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StevieDaleAFC (@StevenDaleAFC) reported@cagiago_ @theMadridZone @SkySports Sky Sports have taken down the tweet saying Vini is staying… why have they deleted it???
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Chris (@Chris111200) reported@skysports absolutely **** you are cricket on 3 channels same game nd trying to watch rugby on mix nd not working you ******* ***** hope you lose the lot all you care about is football
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Dinho (@mrdinho_) reported@Jack472836 @SkySportsNews Lol post deleted by skysports. They’re a terrible news outlet when it comes to transfers
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JAY (@jayofficial84) reported@theMadridZone @SkySports Why now wtf br give us genuine news
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RVW™® (@BlinkandBreathe) reported@FabrizioRomano But wait, didn't some Newcastle fans and their press and @SkySportsNews @SkySports say we had a 77M bid turned down? Yet here we're with a 75M bid accepted.
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GrahamSaunders (@graham_105) reported@SkySports is absolutely pathetic.!!! Soccer Saturday on 4 channels yet we have to watch @SuperLeague matches on the “RED BUTTON” if you can even get a signal that is
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Morag Braithwaite 🇺🇦 ❤️🐶🏴 (@mbpix_8) reported@BBCSport @footballontnt @itvfootball #SkySports Only because the execs are all COWARDS. Disgraceful Disgusting Pathetic Corrupt I will never spend another £/$ that goes towards FIFA and this total bunch of cowards #FIFA #Infantino
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Rugby's Truth (@TheTruth3212) reported@SkySports Sky Sports rugby pundits are boring though. Bad news