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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Newham, Birmingham, Stanmore, Liverpool, London, Dublin, Hammersmith, Croydon, Rochester, Southwark, Nottingham, Leeds, Tonbridge, Bristol, and Milton Keynes.

CityProblem TypeReport Time
Newham Internet 36 minutes ago
Birmingham Wi-fi 2 hours ago
Stanmore Wi-fi 2 hours ago
Liverpool Wi-fi 2 hours ago
London Internet 2 hours ago
London Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Rick_Malcom
    ๐‘๐ˆ๐‚๐Š ๐๐’๐† ๐Ÿ—ผ (@Rick_Malcom) reported

    @TouchlineX @SkySports PSG is not interested, stop posting ****.

  • jordanwatsn
    Jordan Watson (@jordanwatsn) reported

    @SkySports Couldnโ€™t understand what he said on account of peps **** down his throat.. can anyone translate?

  • MattNeedham10
    Matt Needham (@MattNeedham10) reported

    @SkySportsDarts @SkySports Heโ€™s a horrible Little spoilt brat

  • BruceDevlin
    Bruce Devlin (@BruceDevlin) reported

    @ParamountPlusUK @SkyHelpTeam Seems they canโ€™t help, so as it was with your platform and on an iPhone and no option to cancel, canโ€™t you help? Thereโ€™s only a record of it via @AmazonUK with again no option to cancel.

  • CherryWhitePins
    Cherry & White Pins (@CherryWhitePins) reported

    Fancy paying my Sky bill then? Hardly ever on main channels shoved out soon as SkySports+ came out, poor quailty as always, how is it 2026 and we dont have camera angles to show all sides of tries and challenges from a Billion ยฃ company!

  • haphezz_jr
    haphezz (@haphezz_jr) reported

    @theMadridZone @SkySports They think we would let our guard down ๐Ÿ˜ญ

  • SirHammerLot25
    Richard Hammer (@SirHammerLot25) reported

    @SkySportsNews Pundits are Crap & there Paid Agency Fans are Dreadful. @SkySports has got so Bad no wonder their Ratings are at an all time Low. Itโ€™s shocking. Soccer AM with the old format would Save them but now theyโ€™re to WOKE & cowards to bring it back.

  • elovabloke
    Jeff Laing ๐Ÿ‡ฏ๐Ÿ‡ฒ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿดโ€โ˜ ๏ธ๐Ÿ‡ฌ๐Ÿ‡งWxm AFC Vets (@elovabloke) reported

    @SkyHelpTeam cannot get into the MySky app. Is there a problem

  • Billywhizzles
    BB (@Billywhizzles) reported

    @SkyHelpTeam Hi Sky. I'd like to make a formal complaint about the level of unprofessionalism in your overseas call centres. I've had an open request for a proof of use report for a stolen mobile and have been waiting for it for 3 months. Can you help me, please?

  • Kingdavyd801
    Royal Priesthood๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ณ๐Ÿ‡ฌ (@Kingdavyd801) reported

    @SkySports A champions league and PL winner said something and a man who NEVER played in the CL is giving countering his opinion. Is this what football is relegated to? Does he know what it means to sing the CL song on Tuesday and Wednesday night? All these half baked pundits

  • Mlbolger
    Mike Bolger (@Mlbolger) reported

    @SkySports 2 genuine questions re Sky Sports+ 1 Does everyoneโ€™s coverage buffer and freeze from from time to time? 2 Where do they get the commentators from. They are so bad. Get players names wrong/confused once but not continually throughout?

  • fieldheadrhino1
    Matthew Clough (@fieldheadrhino1) reported

    @stuartpykesport My mane problem with the coverage of @SuperLeague on @SkySports is that the technology for ss+ is lacking. Fails to load half the time & when it does it quite often will freeze & or lose the sound. The presentation of the none red button games is stale.

  • MervVerm
    Merv (@MervVerm) reported

    @SkySportsDarts @SkySports You arrogant fat **** @LukeTheNuke180

  • Allergic2Spuds
    ๐“–๐“– (๐“–๐“ช๐“ต๐”€๐“ช๐”‚ ๐“–๐“ธ๐“ธ๐“ท๐“ฎ๐“ป) (@Allergic2Spuds) reported

    @PremSportsIRL @No1shaygiven Was this Kenny Cuninghams skysports pitch ? He def has the Arsenal hate agenda down to a t.

  • DuncanGray10463
    Duncan Gray (@DuncanGray10463) reported

    @SuperLeague @Betfred @SkySports Quite sad to see how far Luke Thompson has fallen.hes now just a plodder just another gil dudson..saints had the best of him, ...only joking its very very funny to see how crap he is in a wigan shirt

  • DRoss215
    David Scottish Tour Guide (@DRoss215) reported

    @SkyUK your customer service is shocking. Called today regarding house move 8 mins for automated verification eventually spoke to a "person" had to repeat every question. In addition you make it almost impossible to speak to a knowledgeable person.

  • korhancagla
    Korhan ร‡aฤŸla | Digital Design โ€ข Creative Tech (@korhancagla) reported

    MASSIVE CENSORSHIP! ๐Ÿšจ @SkySportsNews @SkySports @SkyFootball Sky Spor Turkey was suspended for posting a video exposing Galatasaray. The broadcaster acted like a mafia to shut down a legitimate news page. See the corrupt system in Turkish football! Hear our rebellion! ๐Ÿ‡น๐Ÿ‡ท

  • peedee1955
    Paul Davies (@peedee1955) reported

    @SkySports why is your backing music so ****? Get a grip.

  • Orejagria_
    Orejagria๐Ÿ”ป (@Orejagria_) reported

    @abdizo_kharim @FabrizioRonald0 @SkySports It's dog **** compared to CR7's shot

  • Crazy_DavidP
    David Preston (@Crazy_DavidP) reported

    @SkyUK @SkySports @virginmedia The Streaming of the Leicester game has been ******* awful, Keeps Cutting out and we have to reload. Sort it out ffs

  • raje_vinitraje
    vinit (@raje_vinitraje) reported

    @SkyUK Just switched from years of BT/EE to save money and suffering every day for last few days. Regretting the switch. Broadband is very poor in the house now (in Aberdeen). And this is with fibre. Contacted Sky. Letโ€™s see when they fix it.

  • Jennagoodridge
    Jenna Goodridge (@Jennagoodridge) reported

    @SkySports what a joke your commentary on Sheffield Wednesday match is. My partner is blind but loves listening to his football. 8 mins in & poor commentary on what is happening in the match. Luckily I am telling him the action as opposed to random previous club stats!

  • NyakubayoN
    Bab'Nxumalo (@NyakubayoN) reported

    @FabrizioRonald0 @NechIssa @SkySports It had to be against my poor Arsenal ๐Ÿ˜ญ the juju we have it's not leaving us soon

  • AG_Quizzes
    ATG (@AG_Quizzes) reported

    @SkySports This is a bottom of the barrel attempt at engagement farming because Sky has gone so far down hill.

  • gavsallwhite
    Gavin D ๐Ÿ’™๐Ÿ’›๐Ÿค๐Ÿ†โค๏ธ๐Ÿค๐Ÿ†๐Ÿ›ก๏ธ๐Ÿ†๐Ÿ† (@gavsallwhite) reported

    @SkySports sort your **** service out ffs โ€ฆno picture and now **** sound โ€ฆ#rugbyleague

  • yasmuk
    Yaseen Mukadam (@yasmuk) reported

    @SkySports @JamesPearceLFC Hughes Edwards and Slot all have to go. This has been tragic, to put it mildly. Simply horrible football

  • rulik228505
    rulik (@rulik228505) reported

    @Lamineishim @theMadridZone @SkySports It's an arsenal shirt you useless piece of garbage

  • Richardbea33462
    Richard Beagley (@Richardbea33462) reported

    @SkyHelpTeam you really have the worst customer service of all!!. You have taken 3x the amount you should have, I complained, you have no number, just robot live chat, then complaint form, then customer complaint team, then escalation and still no resolution. Help me cancel!

  • liam_copley
    Liam Copley (@liam_copley) reported

    @SkyHelpTeam your customer service is terrible

  • ogbejesse3
    Jesse (@ogbejesse3) reported

    @SkySports He is never the same player so he can go