Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Wandsworth, Bury St Edmunds, Haddington, Horsham, Spalding, Halifax, Woodside, Bradford, Manchester, Portsmouth, Hackney, Ilford, Glasgow, Arklow and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Total Blackout | |
| Bury St Edmunds |
Phone | |
| Haddington |
Phone | |
| Horsham |
TV | |
| Spalding |
Internet | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@DaveW_1878) reported
15 seconds into a match between Chelsea and Leeds before Martin Tyler mentions his beloved Liverpool - what a prick!! @SkySports - can you not do better than this biased idiot
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Sanusi💦
(@TauruSanusi) reported
@SkySports Great game but this This story broke my heart. I want use this opportunity to send my condolence to goliath family and ancestors. Wondering how a small piece of stone can terminate such a gigantic man.
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ingram paul
(@ingrampaul5) reported
@thfc_au @SkySports AU whose never been to a game in he’s life
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Ben Adcock
(@BenAdcock13) reported
@SkySports The replies to this tells me that unfortunately my sons generation probably will still have the same problems as ours and the ones before. Thanks for all the sound advice though. 😔
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joes4130
(@joes4130) reported
@SkyHelpTeam I tried the Internet connection in the test socket today and it worked at the normal speed. Bit when put into the main socket the speed drops again. I have replaced the micro filter. The phone connection cable is fine, the the problem must be the router.
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yamaha phil
(@phil_yamaha) reported
@SkySports can we never have @GNev2 on coms for Man Utd games again , totally biased opinion, get @Carra23 to do it he’s **** and will be totally the other way
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JJB
(@johnbsnr) reported
@SkyHelpTeam Now there’s a coincidence I complain to sky about their service and guess what. My box freezes.🤔🤔. Oh dear how childish.
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ski morgan
(@skijmorgan) reported
@garyttracey @SkySportsPL @SkySports LiVARpool...let's not go down that road
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Nat Nat
(@QPRNATNAT) reported
@SkyHelpTeam hiya is there anyway to send praise for an engineer I had my sky Q installed today and im so impressed how neat the engineer has left it and he gave such amazing service!
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JJB
(@johnbsnr) reported
@NathanL68388590 @SkySports @JeffStelling He might be right myself I have never and never would leave before final whistle but it’s not his place to discredit any fans on tv. Also some of them might have a good acceptable reason.
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Hilary Lawrence
(@HilaryL42327539) reported
@SkyHelpTeam my installation was booked for Thursday 3 Dec. Waited all day. Engineer didn’t turn up. Called as no updates all day! Engineer sick. New install date 27 Dec. Please help sort out this mess. Not good enough.
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Abraham Conteh
(@BabzC1) reported
@VGloves51 @SkySports Yeah she is but the movement and the majority of the BLM support isn’t!!!
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Jay's Eye View
(@JaysEyeView) reported
@SkyHelpTeam Yes I have spent over 4 hours on the phone to customer services to be told there is nothing they can do despite it being your error, not ours. And it hasn’t been confirmed that you will honour the price that I signed up to! Really disappointed!
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JJB
(@johnbsnr) reported
@theofficialMJF @SkySports @JeffStelling Not sure who I support has anything to do with this but if it makes you feel better that’s ok with me 👍🏻
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Mark Portman
(@sifodiyas) reported
@SkySports Blacks hate whites. Don't bow down to them.
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Ash
(@AVFC_AP) reported
Evra is the worst pundit I’ve seen hands down. The lad looks at the camera and shifts in his seat uncomfortably every time they’re back at the studio and then spouts nonsense unless it’s about United. #skysports
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Kris McConnell
(@McConnell1979) reported
@RickGreensitt @SkySports I'm not hiding that's what you do on twitter comment on comments i can hardly fire down to Bolton chap your door and reply to you. And I'm not throwing out comments I'm reply idiot
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Laila Zafar
(@lailazaf) reported
@SkyHelpTeam "my broadband could be performing better" I unplug and plug everything back in but this NEVER turns green!
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Tom 🌹
(@dcfcTomm) reported
nearly 10 minutes not bad @skysports
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Alex
(@Alexdavies1Alex) reported
@SkySports Possibly the worst kit i have ever seen.
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𝐼𝑁𝑆𝐸𝑅𝑇 𝐹𝐿𝐴𝐺 𝐻𝐸𝑅𝐸: 🇯🇲
(@876babyyy) reported
@morethanatroll @anthony19641888 @SkySports Keep believing what the media tells you *******. If you think we support the organization then your are as dumb as you seem.
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Davewooder
(@Davewooder) reported
@SkySports Horrible scummy ******** cockneys
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Jay's Eye View
(@JaysEyeView) reported
Moved house this week and switched from Virgin to @SkyUK broadband. I had heard good things about their customer service and could get a quick installation. Despite telling them when we were moving in they tried to take over the line before which resulted in my order being failed
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Pat Flaherty
(@PatFlaherty18) reported
@SkySports About time this knee bollocks stops. It’s got ****@all to do with football or sport.
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NathanLewis
(@NathanL68388590) reported
@MilkyTea657 @GrahamOhare @SkySports Exactly. You could argue it the other way that Williams is a crap car that no one can win in it and it's got proven as a guy who got on front row couldn't do good at Williams. He out qualified his team mate every race at Williams
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James Barlow
(@Barlow242421) reported
**** off @SkySports about spy gate you boring pricks
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NathanLewis
(@NathanL68388590) reported
@johnbsnr @SkySports @JeffStelling Because he is correct. It's bad enough when they do it in usual circumstances, but doing it now is a disgrace. There's fans with season tickets who couldn't go today and those that did left early.
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Poundland Pimp
(@worhoose) reported
@Jt786Mo @SkySports I get that and I and the rest of the world has had it rammed down our throats since the unfortunate murder of George Floyd, there is a lot wrong with the world groups will never get on, colours will have disagreements as will different religions buy ultimately we are one
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Dain
(@DainR73) reported
@SkySportsPL @SkySports Take it there was no decent pundits up for a Saturday night shift in the studio tonight? @SkySports Rob Greene must have been the emergency last pick by looks of it with his borrowed suit and trainers!
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Paul #GSBOUT
(@PaulPenberthy1) reported
@SkySportsPL @SkySports Lucky he did that did **** all rest of the game so massively overrated and a ****