Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Hammersmith, Gravesend, Glasgow, Marlow, Basildon, Bedford, Hengoed, Luton, Warrington, Enfield Town, Leeds, Camden Town, Cambridge and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Gravesend |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Marlow |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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josh
(@JoshVelvet) reported
@SkyHelpTeam I've run the test and it says there's an issue and to book an engineer. Can you confirm that our line is active before I do that? As it was only turned on yesterday.
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Johanna
(@smileyblonde43) reported
from
Bromley, England
@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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Emma Brown
(@mrs_emma_brown) reported
Thinking of changing to @SkyUK from @VodafoneUK due to price, anyone know what Sky network is like and if you can actually speak to someone rather than order online?
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tjob81 🇪🇺
(@tjob81) reported
@MalettaEnzo @SkyUK Clearly a Mapping issue
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aka Brazie
(@rbbn45) reported
@SkySports And then he goes on to give your team a stupid red card, or makes unfair decisions against your team🙈 Let them improve first, then we can clap them onto the pitch
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matttheyid1904
(@matttheyid1904) reported
@clarkie199 @SkySports Worse than traffic wardens they are mate,they should be getting the tunnel of death if they have a bad game
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harrymcdermott 💛💙 🇮🇪
(@harrymc71652458) reported
@SkySports He’d never go to them
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Monkeh Business 🐒
(@markhoorocks) reported
@aaronk0708 @SkySports Mention United, good or bad, interactions and clicks go up. That's why. We're hated, adored, never ignored.
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josh
(@JoshVelvet) reported
@SkyHelpTeam It was a remote switch on, and it was done yesterday according to the date I was advised when I took out the broadband and then a confirmation text that the service was live yesterday.
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Charlotte Kirby
(@ckirbyfinn) reported
Has anyone ever actually managed to get through to a real life person on @SkyUK customer service line or do I have more chance of seeing a unicorn in my back garden?
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Andy
(@gimboid68) reported
@SkyHelpTeam Tried all that,crap as usual,made the phone and amazingly got through only to break told no issues.. Looking to change. Poor...
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Valkyrie Cain
(@Fullmetalfiend) reported
@SkyHelpTeam I've tried it all. Says there is an outage in the area but to ETA on when it's going to be sorted. I'm need to get back online asap
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JJ
(@barn_jj) reported
@TheNormalGooner @SkySports Did he? Never heard that one before. Unless smashing a Vegas brass now and again behind your wife’s back is considered domestic violence I think we can still hold Tiger in high regard 👍🏼
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liam fergie
(@wilLiAMfergie33) reported
@SkySports Any where but England then their a pair of **** house rats
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Ibam
(@imzyii) reported
@nassah786 @SkyHelpTeam Also why don't you offer flexibility on the tv packages instead of tying us down to a contract on the packages. Should be only contracted to the service not everything. You are very old skool other providers offer flexibility
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Darren
(@DarrenMoggie66) reported
@w88lks @SkySports My bad
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silvia
(@silvia51435905) reported
@SkyHelpTeam my wifi is down ! Any help?
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Andrew Willman
(@awillman279) reported
@SkySports @tricky_dickie87 not a bad goal to help ruin your pick
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J
(@jason8072) reported
@SkySports Talk more **** the the toilets both guys stop talking ****, fight or don't people will get over stop being a couple of ******* and just fight
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Michael Usher
(@mikey65_mike) reported
@TigerWoods the criminal can get away with anything, now he has clearly been speeding & fell asleep by the looks of it cause he didn’t even hit the breaks WTF if it was a normal person they would be looking a charges what a joke @SkySports #woodsDopedUp
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Mark Holloway
(@Markolfc1980) reported
@queen_ofmyboys @SkyUK Have you considered trying to buy a plugin dongle for a short term fix. Obviously not ideal but may get you back on line for work/school. Thats if you can even still get them. Nightmare isn't it. 😦
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Samuel Hodgkins
(@Shodgkins19) reported
@SkySports Why does she have to be the “ Tyson fury “ of women’s boxing, just be your own person on merit, PS literally no one gives a **** about women’s boxing
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iain spinks
(@spinksmyster) reported
@BrianCOYB @SkySports Really, sour grapes if you ask me . Youve got a bad case of the babooshka's
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Maggie
(@Maggie24491997) reported
@SkySports People never change and I hope they found that close minded hater
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Simon Fisher FSLL
(@fmarksimon) reported
Hi @SkyUK . Why even provide a tab to 'Remove this package' if you then do not allow the package to be removed without calling someone to try and be convinced otherwise? Just wondering who the customer and who the provider is here?
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⚪Blaz⚪ thfc
(@blaz_fan) reported
@SkySports Sorry Wtf
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Brook
(@BrookPlump) reported
Had perfect Internet with BT broadband and now my mum has swapped to @SkyUK @SkyHelpTeam it is absolutely ****! Sky freezes when it loses signal and when I play fortnite the signal drops every 2 mins, making it impossible to play now.
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Ian G K
(@Fastandbulbous1) reported
@SkySports I'll never understand what makes someone in that position go "**** this, I'm having a go"
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Andy
(@gimboid68) reported
@SkyHelpTeam no issue?
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Ashlyn
(@Ashlynnnoxo) reported
@SkyHelpTeam I’m having issues with my internet connection, says it’s connected but internet is slow - no existent, I can’t use my Sky Q mini due to internet connection issues, I’ve unplugged the router and plugged back in, I also am having to use mobile data on my phone.(1/2)