Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Southwark, Gateshead, Halifax, Hammersmith, Newtownabbey, Cardiff, Middlesbrough, Witney, Slough, Newham, Pontyclun, Manchester, Hackney, Holmfirth and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| Gateshead |
Internet | |
| Halifax |
Internet | |
| Hammersmith |
Wi-fi | |
| Newtownabbey |
TV | |
| Cardiff |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Don
(@Don22934815) reported
@SalBesim @SkySports @BarclaysFAWSL So long as they never ask for equal pay or anything like that then this theory works
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Add your name
(@Username01Name) reported
@SkyHelpTeam It's very poor and almost every movie screening is for England nothing in Scotland or Wales
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rebel with causes
(@jamessmyth17) reported
@SkySports Time to hang up the racquet...😷
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LaVar Ball
(@durki00) reported
@SkySports almost forgot about him damn he fell off
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Nathan Mattick
(@NathanMattick8) reported
Hi @SkyHelpTeam my mini box sometimes buffering and the sound cuts out. I’ve tried to reset the box but it doesn’t work, any idea what the issue might be please? Thanks
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Yerda Selsavon
(@YSelsavon) reported
@Faz_50 @SkyHelpTeam @ChrisMcL16 I’ve supported Rangers for over 45 years and not once have I ever heard anybody call me, or any other Rangers fan/player, a monkey. Last I heard it used was against Mark Walters. How coincidental is it that the first time I ever hear it is in the week of the Sparta incident?
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Michael Clarke
(@Michael29666759) reported
@Roc99h @Bacon4Dayzz @SkySports Footballers should have a choice to wear a poppy or not. Like I have a choice whether I support it or not.
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Marina Mckay
(@minacarlin) reported
@SkyHelpTeam My estate has reported that the internet is down but been told by the agent it’s each house that has an issue not the area? Can someone please fix so we can work from home!
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Dee Dee
(@theairlady) reported
@SkyHelpTeam Update on the broadband and sky talk issues in Warrington please
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Ross McDade
(@burnt_chip7) reported
@SkySports @adamreiddufc could of been bad
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Lorraine E Wilson
(@travel_lorraine) reported
@SkyHelpTeam That's coming up for an hour and not even an automated response. You don't make it easy to call do you. Broadband down since just past midnight here.
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Pierre Lebowski
(@lebowski3333) reported
@SkyHelpTeam my broadband went off last night and is not back yet. I've booked an engineer for tomorrow but looking at a local Facebook group it seems a lot of people are having issues in my area but your website says there are no issues here. I'm in Glasgow G52.
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snooker loopy
(@snookerloopyno1) reported
@johndoc81 @SkyHelpTeam Mines still gubbed lol says on the website detected an issue book an engineer, but holding off as thousands can't need an engineer fs lol
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Gillian Costello
(@gcostellooo) reported
@SkyHelpTeam Hi, my internet is down. Are you able to tell me if there are any issues in the G53 area please?
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Pedro Perez
(@PedroOliveira70) reported
@SkyHelpTeam Fix the broadband!!
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Marina Mckay
(@minacarlin) reported
@SkyHelpTeam @SkyUK the internet connection has gone down in our area but an engineer can’t come out until today’s time? How am@I meant to work from home??
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M McL
(@Duscus) reported
@snookerloopyno1 @SkyHelpTeam Down in crookston also.
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Chlobama
(@HelloChloe_) reported
@SkyHelpTeam @OpenreachHelp internet down in G53 postcode - please help, I am working from home and reliant on WiFi!
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John Doherty
(@johndoc81) reported
@snookerloopyno1 @SkyHelpTeam I'm in Cardonald also mate. Mine was down for hours but is back up again.
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Joyne Locken
(@JoyneLocken) reported
@SkySports wheres the option for who gives a **** about the parasitical hypocritical bigoted ****** ?
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Marina Mckay
(@minacarlin) reported
@SkyUK @SkyHelpTeam the internet connection has gone down in our area but an engineer isn’t available until 2 days time! How can we work from home with no connection?
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jethro the dog
(@JethrotheDog) reported
@uglyoldgit @SkySportsPL @SkySports Pochettino admitted coaching diving and Mourinho is as bad. Every team has divers but any knowledgeable fan can see which teams are using it as a deliberate team tactic and a plan to cheat and which are not.
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Michael Meszaros
(@mezatron2010) reported
@SkyHelpTeam I am having issues with my mobile service can’t get more than 2 bars of 3G in the same place my iPad is picking up 4g
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Jess
(@jessport88) reported
@SkyHelpTeam Hey, thanks but this doesn’t really help get hold of someone on the phone. I have now received an email saying the new installation date will be May! They first came in February. How can I get someone here sooner?!
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EmzOLV
(@EmzOLV) reported
@SkyHelpTeam Hey SkyHelp! We've been on/off with our landline service since Saturday 20th - as have a number of neighbours. Wokingham/Finchampstead area - can we confirm if there is an ongoing issue?
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Aaron the chosen one C ☕🍺🥃🕹️🎮
(@rural_cloud84) reported
@SkySports After watching drive to survive I hope he never wins anything again the arrogance is too much
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Pedro Perez
(@PedroOliveira70) reported
@SkyHelpTeam Glasgow are Sky is down since midnight, can u please fix it? And tell your agents to stop lying saying the problem is at the customers home
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Chris Mason
(@MrMase2) reported
@SkyHelpTeam Yea that doesn’t work when using superior equipment with greater security and feature set such as Ubiquiti Edge Router 12. As the issue was resolved without reboot of equipment was not an issue on my end so most likely an exchange issue. Your hubs do not support VLANs so yea...
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Swan
(@jimxix) reported
@SkySports Who ******** cares hes a nobody now,known as a gobshite
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RyanHoward
(@H1ghBerry) reported
@BTroubble @SkySports Why is he an idiot?