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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 20% Wi-fi (20%)
  • 12% TV (12%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Newham, Waltham Forest, Barking, Southend-on-Sea, Ilford, London, Dublin, Birmingham, Manchester, Southwark, Blackpool, Warrington, Nottingham, Cardiff, and Reading.

CityProblem TypeReport Time
Newham Internet 37 minutes ago
Waltham Forest Wi-fi 47 minutes ago
Barking Internet 56 minutes ago
Southend-on-Sea Internet 1 hour ago
Ilford Wi-fi 2 hours ago
London Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisRGollop
    Chris Gollop (@ChrisRGollop) reported

    @AllieRenison @BBCSport You’ll never see Rooney go unless he chooses to, he’s ex Man Utd which at the BBC makes him a protected species. And much like the BBC’s cricket personnel he’s not rated highly enough to be poached by @SkySports . So we are stuck with him.

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam @PaulRidley5 Well well well. They hoover your money and when you ask for help you get a pathetic, automatic and meaningless message in return. Heaven forbid anyone actually gets any decent service for their money these days.

  • JomzTimo
    timo. t. (@JomzTimo) reported

    @SkySports It’s not easy you perverts. You want to create an algorithm to make us fail to win. Every team in the premier league is promoted or stayed because they deserved it. So stop this silly agenda.

  • TimmyBlaq007
    chukwu Nonso (@TimmyBlaq007) reported

    @SkySports The worst England defense call up

  • billy_knight
    Knight (@billy_knight) reported

    @SkyUK my 87 year old dad has someone else’s Netflix attached to his sky account. I’ve called and been told I have to call Netflix. I have and they said it’s down to you. This has been going on months!!! All we want is the accounts unlinked. It’s laughable you can’t do this!

  • SteveSmith40242
    Steve Smith (@SteveSmith40242) reported

    @SkyUK How do I raise a complaint about Sky? I’m disabled and am not happy 😡.

  • NaeBull
    NaeBull (@NaeBull) reported

    @ScotlandSky Dear @SkySports - Chris Sutton @chris_sutton73 is not a managerial expert but rather a pundit who had a very brief & unsuccessful stint as manager at Lincoln City for 51 matches where he won 14 games. He never managed again. You'd be better asking a manager in Tesco or Asda !!

  • KrishnaAnand_
    Krishna Anand (@KrishnaAnand_) reported

    @SkySports So what’s Sky’s problem? Always running an Anti United agenda. Gosh! #MUFC

  • vanpersieheadr
    jay (@vanpersieheadr) reported

    @SkySports What ******** is this!?

  • UTD_Mavin
    Mavin (@UTD_Mavin) reported

    @SkySports Too bad for Chelsea right now

  • Omobranco_
    Jonze🇳🇬🇸🇳 (@Omobranco_) reported

    @Blue_Footy @SkySports No style wey them never use rewarm this eba

  • jonwebsterreal
    Jonwebreal (@jonwebsterreal) reported

    @SkyHelpTeam somebody please contact me as a matter of urgency your mobile team is absolutely horrific and my issue has been going on for ages now! I’m sick to death of your agents blind transferring me and have already spent close to 10 hours on the phone to them

  • TrenchMadeDrax0
    DraxLee (@TrenchMadeDrax0) reported

    @SkySports Drop the damn cash and get him

  • Louis2940691793
    Johnny casino (@Louis2940691793) reported

    @Blue_Footy @SkySports Hes ****.

  • kevinm19059
    Kevin M (@kevinm19059) reported

    @talkSPORT @SkyUK Away n rap and cry more about how you’ve never been given a fair crack at management. You useless piece of ****

  • cha_mamme
    Cha_mamme (@cha_mamme) reported

    @Blue_Footy @SkySports Yes, we're always interested in another play, never have we gotten a player without making unnecessary noise. Of course unless we're signing another bum without any experience.

  • bezosishere002
    Bego (@bezosishere002) reported

    @Blue_Footy @SkySports **** you idiot you have been saying the same **** for the last three months

  • TimothyDRCarr
    Tim Carr (@TimothyDRCarr) reported

    @skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"

  • drvikaz
    vikas tripurneni💙 (@drvikaz) reported

    @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

  • ClovisBlaac
    Blaac (@ClovisBlaac) reported

    @theMadridZone @SkySports They gat no money what ********, they will end up losing him Como wake up

  • hebineugetoutok
    uryongrenzirao (@hebineugetoutok) reported

    @ItsaboutGR1 @SkySports Does he even watch the races, or is he just too stupid to understand what's going on? Who was the better driver in Canada? Who scored pole position four times in a row? And now you're telling us that if Mercedes hadn't messed up George's car, he would've won that race?

  • JeffMosesZulu3
    open minded (@JeffMosesZulu3) reported

    @SkySports Bull **** 💀💀

  • Song_covers01
    amanda (@Song_covers01) reported

    @SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP

  • RadioRed77
    Radio Red (@RadioRed77) reported

    @Scolmj @CFB_Pat UK broadcasts do not do this, the retard shows an American broadcast of an English league to prove English broadcasts do something they 💯 do not. I watch a lot of football on Skysports & TNT and it a small red card graphic.

  • darrenO83
    Darren omalley (@darrenO83) reported

    @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

  • Velobet_Boss
    VeloBet Boss (@Velobet_Boss) reported

    @SkySports Liverpool buying a winger from Osasuna while Wirtz is still searching for his feet. bad business, that.

  • bootsy118
    Cornish Bumpkin (@bootsy118) reported

    Games are flowing better because refs are allowing contact and Directors aren't showing slow mo after slow mo of possible fouls to create controversy. Skysports and BT sports need to learn from this.

  • Oluwa_Idol
    Akeem Uzamot (@Oluwa_Idol) reported

    WTF is all these? Because clubs or skysports did graphic design or admins trying to Bants? We beat spurs home and away and took 4pts from Liverpool. What has all of these got to do with what's happening? 🤔

  • myk2602
    You Don’t Care (@myk2602) reported

    BREAKING NEWS!! Free to watch football racks up peak viewership. The country’s interested but don’t want to pay the stupid prices set by @SkySports, @NOW and @tntsports.