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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Newham, Tonbridge, London, Bristol, Liverpool, Milton Keynes, Birmingham, Hounslow, Bedford, Northampton, Knowsley, Amesbury, Tring, Dartford, and City of Westminster.

CityProblem TypeReport Time
Newham Internet 11 minutes ago
Tonbridge Internet 51 minutes ago
London Internet 56 minutes ago
Bristol Wi-fi 1 hour ago
Liverpool Internet 2 hours ago
London TV 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Roberto01113798
    Roberto (@Roberto01113798) reported

    Roll on Sunday night and the end of the masters golf, as that will signal the end of a 20 year + subscription to @SkySports and the entire Sky network-- a woke infested organization that being PC rams this DEI garbage too far -- its an adios amigo-- 😡😡

  • chopdoll24
    Carøline 🔴⚪️ (@chopdoll24) reported

    I wish @SkyHelpTeam and that awful advert for a rubbish tv channel, HBO Max, with the awful Kylie Minogue chipmunk would go and do one 🤬

  • Crazy_DavidP
    David Preston (@Crazy_DavidP) reported

    @SkyUK @SkySports @virginmedia The Streaming of the Leicester game has been ******* awful, Keeps Cutting out and we have to reload. Sort it out ffs

  • HorlarJhidey
    BG Properties (@HorlarJhidey) reported

    @TouchlineX @SkySports These guys are too damn lucky How come?

  • WJBH_94
    W (@WJBH_94) reported

    @SkyUK I am trying to sign up to broadband but it keeps saying technical error can anyone help

  • TJohnan1999
    Jonah Tumze (@TJohnan1999) reported

    @TheAnfieldBuzz @SkySports Slot can never do that

  • Nils87039414
    Nils (@Nils87039414) reported

    @Seerpaam @theMadridZone @SkySports Hala Madrid, but Never visited Bernabeu

  • sabsipax
    Sabs (@sabsipax) reported

    @SkySportsNews Another retard giving his opinion, how the hell so these guys come on skysports

  • Tcp_28
    PìLkß 🇹🇭 💙🦊💙 (@Tcp_28) reported

    @SkySports what's the point of paying for a service when you can't provide simple live football... Is there a refund coming? Er no.

  • Sam_WardMUFC
    Sam Ward (@Sam_WardMUFC) reported

    @SkyHelpTeam Good Morning, since last Saturday we’ve been having trouble with our main sky q box recordings. A programme will start recording and then one will fail due to technical fault and then I can’t record anything else until I reboot the box. Getting no hard disk error

  • korhancagla
    Korhan Çağla | Digital Design • Creative Tech (@korhancagla) reported

    MASSIVE CENSORSHIP! 🚨 @SkySportsNews @SkySports @SkyFootball Sky Spor Turkey was suspended for posting a video exposing Galatasaray. The broadcaster acted like a mafia to shut down a legitimate news page. See the corrupt system in Turkish football! Hear our rebellion! 🇹🇷

  • WilliamReidBoyd
    WilliamReidBoyd (@WilliamReidBoyd) reported

    @SkySports Red buttons presently not working on tennis coverage.

  • telspl
    Steve (@telspl) reported

    @SkySportsNews @SkySports Andy Hinchcliffe is the worst commentator you have, absolute ****. Talk about stating the fooking obvious all the time, get rid or stop giving him @boro games!!😡😡

  • Otees13
    Mikel Supreme (@Otees13) reported

    @imzftbi What made it even worse was that @SkySports saw this, grabbed it and made it 100x worse. They championed them knowing it would damage our club.

  • utdbrxy
    B (@utdbrxy) reported

    @StretfordEndx @SkySports sky never mentioned us. idk why you keep doing this.

  • Otees13
    Mikel Supreme (@Otees13) reported

    @MailSport AFTV should never ever have been a thing The media and @SkySports used it to trash the actual fans and the club itself. It’s one of the reasons we get so much hate. **** them. They aren’t Arsenal.

  • Aletta_Bloom
    Alleta Bloom (@Aletta_Bloom) reported

    @SkySports O'Hara disputing anything is brave work, that man’s football takes have the stability of a League Two away end in a gale. Raya’s good, but best in the world? let’s not get carried away after one decent night.

  • Bradafc1410
    Bradafc (@Bradafc1410) reported

    @SkySports Why has this **** for brains not been sacked yet? What a total bell end

  • MarcWatts80
    Marc Watts (@MarcWatts80) reported

    @SkyUK can you help with a show (The Rookie S8:E7) that “bombs out” at almost 18 mins in??? Same thing happened a few weeks back with FBI. The ads kick in, regardless whether you skip them or not, the show comes back on. There’s sound but a completely black screen…

  • zimnande
    Zito (@zimnande) reported

    @FabrizioRonald0 @SkySports My goat is never leaving the chats

  • damowaters
    Damo.W (@damowaters) reported

    @SkySportsDarts @SkySports Very bad sportsmanship on littler's behalf. Acting like a spoiled child because he didn't win. Get a grip of yourself. Idiot.

  • jozefthemad
    Pepe and the Bandits (@jozefthemad) reported

    @SkyHelpTeam Exactly my point FFS I'm having this issue with Council tax, electric, gas and everything else. Country is ******.

  • JohnK19491
    John Kennaugh (@JohnK19491) reported

    @SkySports I wouldn't like to meet Dubois down a dark alley.

  • OshiakpeC
    Oshiakpe Christian (@OshiakpeC) reported

    @SkySports The official selected by UEFA are very poor and this is to tell you the standard of women football is still far behind, imagine VAR can't interfere in games what's the use of VAR, I believe women football have a long way to go, the both legs standard is very poor

  • ChrisCring88281
    Chris Cringle (@ChrisCring88281) reported

    @SkyUK If my internet goes of one more ******* time tonight, I'm gonna lose my ******* temper BIG TIME. Your speeds are ridiculously slow, you're close to losing a customer forever, STOP FANNYING AROUND AND GIVE ME A STABLE ******* CONNECTION!

  • rulik228505
    rulik (@rulik228505) reported

    @Lamineishim @theMadridZone @SkySports It's an arsenal shirt you useless piece of garbage

  • rulik228505
    rulik (@rulik228505) reported

    @Lamineishim @theMadridZone @SkySports you idiot gaymal fans have no football knowledge

  • kayleahapp
    kayleah appleby (@kayleahapp) reported

    @SkySports without fail your sky sports+ is always messing up when the rugby is on dropping sound,score/tackle count/time played and picture always messing up. How long is this gonna keep going on absolute joke

  • bazzadazzler
    BARRIE DAWSON (@bazzadazzler) reported

    @FabrizioRonald0 @SkySports Or the worst goal keeping of all time

  • Flangepdb8
    Paul Flannery (@Flangepdb8) reported

    @SkyHelpTeam that @paramountplus with sky cinema is an absolute fraud… Can’t login through sky… spend hours on the phone they tell you to speak to paramount… paramount say it’s skys fault… sort you **** service out