Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (17%)
- TV (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hammersmith, Birmingham, Hackney, Croydon, London, Edinburgh, Dublin, Duns, Stansted Mountfitchet, Blackburn, Newham, Stamford, Coventry, Exeter, and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 1 hour ago |
|
Birmingham
|
Internet | 2 hours ago |
|
Hackney
|
Internet | 2 hours ago |
|
Croydon
|
Internet | 2 hours ago |
|
London
|
Internet | 3 hours ago |
|
Edinburgh
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys 🏴 (@Tech_Guy_UK) reported£24 with sky stream. Loyalty never mattered did it? Loyalty doesn’t matter @SkyHelpTeam I don’t expect a ground breaking deal but to go up from one offer of £37 to £41 then there is some serious issues in your teams. Oh well 👋🏻 #sky #scam #tvdeals
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Mark Woodman (@MWoodman77963) reported@SkySports Stupid money!! Spurs were very lucky to stay up last season. They would have lost a lot of good players if they went down. 🙄
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Paddy (@VillaPaddy) reportedIf this was the greedy boys there would be 27 different angles of that challenge. Cancel your @SkySports subs
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Mike ****** (@boundarymike) reported@SkySports This is just plastic football! Proper football has been back for 2-3 weeks. Slow Sports News as usual
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Victoria Brooke (@bvictori1977) reported@SkyUK what is going on with Sky, customer service absolute joke, whats app chat takes hours for a response... i will NEVER DEAL WITH SKY AGAIN... they take your money and the customer service is dreadful
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Rona Hunnisett 💙 (@FluffyRona) reported.@SkyHelpTeam what is the point of asking for a verification for an email if you never send the bloody code to verify it? I have been trying to get in to MY email since 3pm to access an important medical letter - I don't have ANOTHER email to use, so what do you suggest? FUMING.
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G (@superkaren2000) reported@SkyUK please can you help me my internet doesn’t work tried to contact customer service but it’s impossible to get through
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Kevin Delaney (@KevinDe30315301) reported@SkySports Feeling bad two matches on sky today and sky are doing a documentary on kevin keegan what a ******* useless channel
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Richard Hammer (@SirHammerLot25) reportedWhat fuking **** this dreadful terrible commentator going on about? Splatting some bullshit no one cares about! @SkySportsPL @SkySports get new fresh men commentators these old farts BORE US #ARSCOV
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Kieran Woodhouse (@Kieran_Wire) reported@SkySports for the love of god, sort sky sports + out. Week after week there are constant issues. No good bragging you're now showing more games if they're unwatchable.
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Kevin Delaney (@KevinDe30315301) reported@SkySports Absolutely horrible sports channel is taught they might have learned from last season but afraid not two women in studio for spurs v brentford I just have enough of sky now
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Dan Langley NUFC ⚫️⚪️ (@DanLang12) reportedWill @SkySports stop having little gimps on like this retard talking about Newcastle and have him on talking about your darling top 6 club spurs? They won't they still be talking about Newcastle. Netflix will take this corrupt channel away soon can't wait!!!
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I'm Hopping Mad & I Want Something In The Middle (@WhyIOughtaXYZ) reported@SkySportsPL Back when @SkySports was worth the money - I'm going back a LONG way here - you'd get one ex-player from each team per game. All you need. May as well just get a stream now as I never watch build-up anymore due to the DEI bs. Just offer a "stadium atmosphere" option.
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Aaron Mehki (@MehkiAaron) reported@ian_2704 @SkyHelpTeam Who gives a ****?
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Mark Evs (@MarkEvs16) reported@NUFCDon @SkySports Definitely 💯 it’s ridiculous boring crap every week ‘
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Daniel Edmunds (@DanielE64141682) reportedIt’s about time either skysports/tnt do what they have with cricket & get good female pundits like Mel Jones & Urooj Mumtaz. Or just get rid of them. The ones they pick for football are generally awful. As cricket shows you can get fantastic female pundits.
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Allen Whitby (@whitters83) reportedAnyone got a “****” Sky Glass 2 and keeps Losing sound while watching @SkySports UHD … wish never brought one (@SkyHelpTeam )
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D3vilsAdv0c8 (@D3vilsAdv0c8) reported@SkyHelpTeam @SkyUK worst company on the planet. Cannot speak to a human only a ****** AI that doesn’t understand basic English. Email me an offer with a phone number for technical support that refuses to speak to me unless I tell them my address from 10 years ago.
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Mike (@Rolesy19) reported@AlagbaEberechi @SimplyUtd @SkySports United didn't sign Ederson not because of his medical that was just put out to start with, the reason we didn't sign him was because his agent was demanding stupid money and we refused to pay it
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ESchwaa (@ESchwaa) reported@SkySports Kill the Saturday 3pm blackout!
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Dean Risley (@dean_risley) reported@SkySports Can’t you afford a proper footballing host, not a chance of me watching that crap !
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Kiyle (@KiyleF) reportedStart of new Premier league season and @SkyUK SkyGo app is down ruining it for so many. Pathetic excuse of a company and no compensation will be received #SkyGo #Sky #PremierLeague
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Mark Byrne (@MByrne94406) reported@PureWrecsam @dale_sando @SkySports And she’s now deleted it, probably because it was a simple solution and she felt stupid.
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BracknellBaggie (new account old one got hacked) (@baggienick61) reported@NUFCDon @SkySports It really is crap now, from soccer Saturday to just regular pundits, I very rarely watch it now
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Jeff Lynch (@JeffLynch250358) reported@swinburne_mark @SkySportsPL @SkySports You’ve no chance . Also some stupid interview will be on the pitch . Then your right it will cut to the adverts .
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Pauly (@PaulyCDP) reported@eurofootcom @SkySports I’m pretty sure the reason he didn’t sign is because they are ****
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Kevin Delaney (@KevinDe30315301) reported@SkySports Sky just has too stop this women thing it's not working
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Doug Turnbull (@turnbu6000) reported@SkyUK having to delete and reinstall the SkyGo app twice within a fortnight is not what I’d call good customer service - come on man
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Stuey (@StuartS200) reported@TomGaymor @SkySports That flag wave was worse than the famous Gunter Steiner swiss roll incident..... #SkyIndyCar
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Markjones (@Markjones172720) reported@NUFCDon @SkySports Crap