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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Sheffield, Cirencester, Oldbury, Glasgow, Cheltenham, Wickford, Yateley, Dundee, Portsmouth, Dudley, Dublin, Barnsley, Hammersmith, and Fareham.

CityProblem TypeReport Time
London E-mail 2 hours ago
Sheffield Internet 2 hours ago
Cirencester TV 3 hours ago
London Wi-fi 3 hours ago
Oldbury Wi-fi 3 hours ago
Glasgow Wi-fi 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HomelanderUk
    HOMELANDERUK (@HomelanderUk) reported

    @SkySports ****** journalist not calling out the issues

  • Welisville
    ATL Jaycobs (@Welisville) reported

    @theMadridZone @SkySports Mourinho thinks he can do anything to these guys, trust me before people act this way,they already have what they want in mind None of these players are scared to be sold but they'll never take any rubbish from Mourinho

  • shapter1234
    Shapter 💙 (@shapter1234) reported

    @SkySports **** off with ‘fanalysis’ or ‘baller league’ , no self respecting football fan has one iota of interest in any of this **** #skysports #football #premierleague

  • thewirralkopite
    wizzle (@thewirralkopite) reported

    **** off sky, trying to watch ted before i go asleep and d internet’s went off again. 2 days in a row at the exact same time it’s went off. @SkyHelpTeam

  • kun_ejizzy
    Morally Ambiguous (@kun_ejizzy) reported

    @timmy_sax @SkySports It’s never been a manager issue I think the players have just been poor

  • Antisocial9912
    David Jones (@Antisocial9912) reported

    @theMadridZone @SkySports whats the point if he wont be given full control? if players whine and cry and you sack him nothing will change? we need to back coaches at this point and tell players who cry to **** out of here.

  • mickharkin68531
    mick harkin (@mickharkin68531) reported

    @cpttrick7 @SkyUK @SkyHelpTeam Have you tried phoning them,the help team cant deal with conttacts?

  • MauriceMacken
    Maurice Macken (@MauriceMacken) reported

    @F1Media @SkyGroup @SkySports Ah ffs!!! We are never getting away from Sky’s paywall. Just give us a dedicated streaming app instead of their nonsense!!!

  • WM_Loyal
    Liam (@WM_Loyal) reported

    The standard of customer service from your organisation is rotten. Why are your advisors refusing to process my subject access request? You have cancelled our Sky subscription that we're still paying for. Utterly useless. @SkyHelpTeam @skytv

  • waytogo081315
    waytogo# (@waytogo081315) reported

    @F1Media @SkyGroup @SkySports More bad news for the UK F1 fans.....I would like to choose not to be told which channel I have to watch sports on....sky and the BBC should not be allowed to control the UK TV

  • Poplins999
    Dan (@Poplins999) reported

    @Chels_HQ @SkySports literally the least of our issues but yeah i guess

  • FutbolKicks
    FutbolKicks ⭐️ ⭐️ ⭐️ (@FutbolKicks) reported

    @SkySports He should never be allowed to play on the @pgatour ever again .

  • xnd7v
    . (@xnd7v) reported

    @spfl @SkySports never offside , hearts paying refs as per

  • Real_LegitLFC
    Real Legit LFC (@Real_LegitLFC) reported

    @SkySports English media are terrible. They stop talking about Rashford, Jude Bellingham, Trent A Arnold since they left England to Spain. But today, they are concentrating on Mbappe. It seems this attack on the French man is orchestrated?

  • DaBrown95
    David Brown (@DaBrown95) reported

    @F1Media @SkyGroup @SkySports This is horrible news! 😭 The NowTV experience is so bad

  • theJoshBassett
    Josh Bassett (@theJoshBassett) reported

    @justcfc @SkyKaveh @SkySports They believed they won it. Not understanding the Manager was the driving force.... They gave themselves raises. And told the manager No when he needed A CB. Absolute idiot. Abramovich understood how important the managers role was.

  • jay53jay
    Angryjaygaming (@jay53jay) reported

    @SkyHelpTeam i initiated a phone swap on the 9th of March, i was given 3 different quotes for the phone, the last one said due to damage the quote halved the value, why after receiving 2 initial quotes is the phone mysteriously damaged ? What is going on ?

  • NonleagueRdup
    The Reposs Non League Round Up Show (@NonleagueRdup) reported

    @SkyHelpTeam why has sky customer service got so bad a platinum customer and the service is appalling why does it take 3’phones calls and over an hour on the phone to sort a situation

  • AHSportsPicks
    AH Sports (@AHSportsPicks) reported

    @givenkn04 @SkySports Are you an idiot? These stats are made up and false.

  • atcalexj
    Alex J (@atcalexj) reported

    @F1Media @SkyGroup @SkySports Awful news

  • punjabihammer
    Jay Ess Bee (@punjabihammer) reported

    @obbsie @virginmedia Hence I left and went to @SkyUK Their call centre isn’t a machine, and if you’re not happy with the initial contact ask to speak to a supervisor and problems do get resolved.

  • NotZdenekZeman
    Ramboux (@NotZdenekZeman) reported

    @Eleojo_Afc @SkySports No surprise when this fanabses is the most retərded in football that throw money at people that have failed to win **** all

  • Aribluees
    Mr. Snow (@Aribluees) reported

    @justcfc @SkyKaveh @SkySports maresca is a real failure how stupid are the club officials when managing this team

  • WhittemoreJulie
    Julie Whittemore (@WhittemoreJulie) reported

    @SkyHelpTeam I took out a broadband deal and landline phone via an offer to start on 5 May. Problems from the start our phone number not ported and 12 operative and 4 hours of my time to be told I will need to cancel and be without internet for 1-2 weeks how can this be right.

  • ScotlandsBest99
    Scottish Bhoy 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@ScotlandsBest99) reported

    @spfl @SkySports Never a penalty

  • ben_pedley
    Ben Pedley (@ben_pedley) reported

    @F1Media @SkyGroup @SkySports Nooooooooooooooooooooo !!!!!!! Stop making terrible decisions!!!! Absolute morons!! For a change, Listen to your fans and not the sound of ***** sky money landing in your wallets.

  • LFC4evamli
    20x🏆 (@LFC4evamli) reported

    @Shannxo **** that, I won't be watching anymore games until slot is GONE, skysports/TNT all cancelled a while ago now!

  • fduffy123
    fduffy (@fduffy123) reported

    @SkySports Bottom line is, he bullied his way to play 1 event less than others. Extra fines he incurred is a very flimsy excuse for DPWT to agree to this. It all about being forced to play extra events. A solution was much easier to find because they don't have to worry about next year.

  • TPybis
    L4 (@TPybis) reported

    @SkyHelpTeam wifi gone down again happens every night put security of my home at risk cctv as wifi down again .checked for problem on sky app and app checker says my WiFi broadband in fine ?

  • zapaz66
    zapaz (@zapaz66) reported

    @Pooliemags1Ttv It's down to West Ham and PSG/Bayern to save football. Skysports is barely watchable now, but can you imagine what it will be like if they win one? Never mind two trophies.