Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hammersmith, Peacehaven, Dunfermline, Scunthorpe, Manchester, Enfield Town, Bath, Birmingham, Dublin, Normanton, Basingstoke, Horsham, Stone, Stowmarket and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Peacehaven |
Internet | |
| Dunfermline |
TV | |
| Scunthorpe |
Total Blackout | |
| Manchester |
||
| Enfield Town |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@SamJMWood) reported
Such terrible customer service from @SkyUK ! 2 wks without wifi and still no idea when we will get it back. Used over 200gb of data so I can work from home and the kids can do what they want on their summer holiday. Apparently it’s a @BTOpenreach1 problem as they own the line 1/2
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Asheil Ramsurrun 📸
(@Asheilr) reported
Expecting De Jong to be signed and then seeing @SkySports tweeting about Arnautovic and Rabiot. WTF is @ManUtd upto?
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RLMX TV
(@rlmx_tv) reported
@UtdPlug @SkySports We are going from one hole to a bigger hole... WTF😐
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Duke
(@DukeDFS) reported
@UtdPlug @SkySports **** like this makes me laugh. You watched McTominay over the last three years, right? As much as anyone doesn't want him, Rabiot is a massive upgrade in that midfied
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Kate Hayden 💙
(@KHDoodles) reported
@SkyUK my internet is down again but service status saying there are no known faults. This is the 3rd time I’m having to use my mobile data in order to work 🙄
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ChrisLufc44
(@chris_lufc44) reported
@SkyUK do you please have a contact number to cancel my Sky TV please, Chris
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Wilks
(@wilson685) reported
@SkyHelpTeam It’s all up to date not changed my account. The technical error is when I login it won’t even let me get to where I select a channel. Yesterday before i uninstalled it wouldn’t let me watch any channel
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Des Smith
(@dessmith1976) reported
@paul_jolly2019 @bonza_88 @SkySports 70 quid is a joke man. They certainly pulled your pants down here.
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🍀~StaceyT~🍀
(@staceyxcfcx) reported
@1888_Celticbhoy @SkySports Exactly m8 they make oot we don't call it out or like we are ignorant to it hypocrite bastards,should focus on their own **** circus of a klub.
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Lesley O'Connor
(@lelly1977) reported
@SkyHelpTeam hi had no internet since yesterday evening and can’t find any information other than there’s an outage issue. Making working from home very difficult any idea of how I can get more info re how long things will be down?
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Savage_King
(@SaintKay94) reported
@UtdPlug @SkySports He just cannot be worst than Mctominay so keep those stats aside please🥺 Maguire had good stats before joining United
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Stephen
(@narpingtons) reported
@SkyHelpTeam Still no internet. Apparently openreach have done work and now a sky engineer needs to come to the house. No appointment until Wednesday. No info on what the actual problem is? No refund following a previous outage either. Poor poor service
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howie
(@howiieb) reported
@SkyHelpTeam Home Broadband is cutting out at least once an hour. Service Checker either says everything is OK, doesn't let me run the test, or claims we're out of contract (I'm not).
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Michael Akomeah
(@akomeahmessiah) reported
@Nanamensahace @SkySports Never
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Dave 🏴
(@Daft_Scotsman) reported
@SkyHelpTeam @SkyUK any plans to add an option to buy in UHD on sky store? Only ever get UHD options from sky cinema, but never to purchase. Can but films for the same price on Amazon prime in UHD, as they are in HD on sky store.
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phlika29
(@phlika29) reported
@SkyHelpTeam Thanks for replying. I don’t want to downgrade/remove services. As a loyal customer I just want the same service as new customers. I rang them a while ago and they offered me nothing. I am paying over £30 a month more then a new customer with slower speeds
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Banjo Bake
(@bake_banjo) reported
@UtdPlug @SkySports Trash vs garbage
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tonymartin
(@tonymartin82211) reported
@virginmedia Again unfortunately the service checker for both TV and TP in true Virgin Media traditions are not working. I'll give @SkyUK a call and see what they can offer me .
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Wilks
(@wilson685) reported
@SkyHelpTeam On the iPhone I’ve uninstalled the app and reinstalled and when I log in it says “because of technical issues you cannot watch this channel” On the laptop it says you don’t have a subscription to watch sports, plus other messages. Cheers
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Sam
(@SamJMWood) reported
Always us chasing with failed promises for a manager to call. All very nice but constant response is ‘we have to wait for an update from BT’ with no suggestion of @SkyUK chasing it up. For such a huge company it’s a very poor show!
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Grace
(@f1_fangirling) reported
@AM_Utdd @UtdPlug @SkySports Mctomany is putting up better stats than him in the prem. Imagine how bad Rabiot will be when he gets here.
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connor bowie
(@bowiserno1) reported
@SkyHelpTeam @SkyUK I have waited for help for days with no response I have left multiple DM nothing
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Khaled Rasool
(@KhaledRl) reported
@UtdPlug @SkySports so it's a downgrade from an already **** player, another pointless signing and he will be deadwood in one year
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Eun Ho
(@eunho_13) reported
@kattia_olsen1 @UtdPlug @SkySports This one of the rare occasions I am agreeing with you. Wtf is Manchester United doing😭😭😭
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Gary Evans
(@GaryEvans1428) reported
Ah give over @SkySports stop talking about Manchester United they’ve been awful for years it’s not a shock they got beat of Brighton!
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Fred☔️
(@UTD_Freddy) reported
@UtdPlug @SkySports Need context, how much minutes has Rabiot played compared to Mctominay in these stats or whatever i am not buying the fact that there are players in Europe with worst stats
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alison jane penfold
(@Alipenfold) reported
@SamJMWood @SkyUK @BTOpenreach1 That’s so bad , can’t believe it’s not sorted 😳😳
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David Cunningham
(@DavidCu14078059) reported
@SkyHelpTeam disappointing service - had a Sky Q installation booked between 8am and 1pm. Engineer arrived 12.10, left at 1pm 'cos not allowed to walk on a flat roof. Another on the way - but when? Now gone 2pm, getting impatient...
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rUTD🔰
(@R11Utd) reported
@UtdPlug @SkySports ******* we're actually finished
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Grace
(@f1_fangirling) reported
@Fish_Collopy @UtdPlug @SkySports There is practically nothing between them. Some season Rabiot is better other mctomany is better but they are both crap. And mctomany is playing PL, Rabiot is playing Serie A.