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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Ely, Luton, Glasgow, Newham, Northampton, Harlow, City of London, Southampton, Edinburgh, Manchester, Birmingham, Saint Leonards-on-Sea, Batley, Blackburn, and Douglas.

CityProblem TypeReport Time
Doncaster Internet 1 minute ago
Ely Internet 6 minutes ago
Luton Internet 7 minutes ago
Glasgow Internet 53 minutes ago
Newham Internet 2 hours ago
Northampton Wi-fi 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Odin553
    Odin (@Odin553) reported

    @Blue_Footy @SkySports Learning lessons won't change anything; they need to be held accountable. Winstanley, Stewart, Shields, Jewell must be held accountable. If you had criticized Vince as much as you defended those men, everyone wouldn't be against you because you are the biggest Nigerian idiot.

  • SteveGrange77
    OriginalCrackfox (@SteveGrange77) reported

    @SkySportsPL @SkySports Awful coverage post match. Why didn't you show the Arsenal players celebrating with the fans at the final whistle? Why are we having to watch West Ham and Spurs interviews? I've always dismissed the "Sky hate Arsenal" conspiracies, not any more.

  • knoledge_
    knoledge (@knoledge_) reported

    @SkySports make sure they aren’t all drunk. Missing calls left and right. Lando still a lap down Goofies.

  • kimberloony
    Tommy Milfinger (@kimberloony) reported

    @SkySports Your FHD basketball feed absolutely sucks, it’s like watching it underwater. Sort it out. @primevideosport is 1000x better

  • SakaBigSack
    SakaOnHim (@SakaBigSack) reported

    @HandofArsenal Shame @SkySports are shite and we have to listen to the spurs manager talking crap .

  • MarkYouTwit
    Mark Burrett (@MarkYouTwit) reported

    Piss poor from @SkySports

  • switchfactor
    TattooedGooner (@switchfactor) reported

    **** #SkySports for flipping between every ground except the one where they should be focusing on: The League Champions! Wankers.

  • Daveyred225
    Salford225 (@Daveyred225) reported

    @BWorlding @SkySports If the shots on target it goes down as a attacker goal

  • v8jhd
    Joely. D (@v8jhd) reported

    Absolutely painful customer service @SkyUK

  • _kellyUnited
    Football (@_kellyUnited) reported

    @damian_iwuoha @SkySports I don't know what you all think but £25M on him isn't a bad deal

  • caroline_belle_
    Caroline Johnson (@caroline_belle_) reported

    @skysports @skytv I am cancelling my subscription tomorrow. Not renewing after this **** show today!! Where are the winners @Arsenal

  • Sebinho9
    Sebinho9 (@Sebinho9) reported

    Where is the “uninterrupted coverage” of the Champions @DavidJonesSky?! This is ridiculous. So poor. @SkySports

  • Chanice_hbu
    Chanice🥀🖤 (@Chanice_hbu) reported

    This whole week my sky mobile has had no signal?! What am I actually paying for please. @SkyHelpTeam

  • Antwa_gardner
    Ant Gardner (@Antwa_gardner) reported

    @HorsePowerImage @SkyUK @discoveryplusUK Just found this. Having same issue. Did you get it sorted?

  • WayneHaselden
    Wayne Haselden (@WayneHaselden) reported

    @SkySports Oh he's going down this route now is he? It's one way to get people back on side I suppose. I'd respect him more if he came out and admitted all the stick he got from the crowd was self-inflicted.

  • BluesSW6
    Blues (@BluesSW6) reported

    @Advitiya2907 @Blue_Footy @SkySports I think all of those directors involvement in recruitment will be what ultimately prevents Alonso from delivering the success he’s capable of here. Hope to be proven wrong but i think they are that bad it’ll have monumentally cripple any potential we have

  • Chand_afc1
    Chand (@Chand_afc1) reported

    @GoonerGirl1969 @SkySports CANCEL SKY SPORTS EVERYONE

  • lupainho
    Chris | Madrid Mentality (@lupainho) reported

    @MadridSports_ @SkySports Fair question. If the pitch were the main issue, we would expect more players to suffer similar injuries.

  • chris_s_payne
    Chris Payne (@chris_s_payne) reported

    @SkyHelpTeam no mobile signal for over a week. How do you go about claiming compensation for lack of service?

  • prmikes
    Mike Sheppard (@prmikes) reported

    I enjoy the darts on @SkySports but the commentators are awful

  • JeffThomas19661
    Jeff Thomas @1966 (@JeffThomas19661) reported

    @skysports can we get of that **** team and get back to the Champions please #ARSENAL

  • mickdublfc
    michael murphy (@mickdublfc) reported

    @weluvrogercook @SkySportsPL @SkySports what ******** am I paying for…… cancellation coming tomorrow

  • CFC_Rad
    Rad (@CFC_Rad) reported

    @TouchlineX @SkySports Imagine they find out that was the cause If I'm Kulusevski, Kudus, Solanke, Maddison, Richarlison, Simons I'm suing Terrible injuries that will have a massive impact on their careers and forced them to miss the world cup

  • gilchristdm
    Don (@gilchristdm) reported

    @SkyHelpTeam Absolute disaster yesterday no sky no mobile signal from Tesco and could watch the football Everything down @SpursOfficial missed the game

  • baggie_7
    Sam (@baggie_7) reported

    @SkyHelpTeam hello Ive come to end of my sim contract and want to upgrade on it but I cant online and there's no offers on it Can you help me please 🙏

  • TeelingGary
    Gary Teeling (@TeelingGary) reported

    @SkySports This is what all the idiots have done to him, what other sport would give their world championship abuse, boo him all the time and whistle when he's throwing for the match, it's not surprising he's broken down in the end, he's been bottling it all up for months.

  • BISONS1973
    BISONS (@BISONS1973) reported

    @RoyCalley @SkySports The usual Roy! When describing the Hull support as amber he made reference to us and it being a sea of orange!!

  • CraigWarrington
    Craig Warrington (@CraigWarrington) reported

    @GoonerGirl1969 @SameOldAFC @SkySports Terrible coverage

  • kwaku_MB
    OWURA! (@kwaku_MB) reported

    @mrquamzzz They don’t have a larger platform than skysports or traditional news outlet that Traditional news outlets misinform everyday. What they say on their podcast won’t do any significant damage to anyone reputation. It won’t matter in the long run.

  • salbre81
    Sally💚🤍💜 (@salbre81) reported

    @mgsevs @SkySports Terrible wasn't it and honestly so little excitement around the goals. No passion at all