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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, London, Halifax, Wakefield, Newport, Reading, Poplar, East Cowes, Hackney, Wandsworth, Cleckheaton, Sandown, Croydon, Batley, and Birmingham.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 17 minutes ago
Halifax Internet 40 minutes ago
Wakefield Phone 1 hour ago
London Internet 3 hours ago
Newport TV 3 hours ago
Reading Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • julesg78julie
    Julie Green (@julesg78julie) reported

    Sort your sky sports + out. It keeps freezing and then went back from 50 minutes to 37 and then I missed a goal. Not happy I'm paying for this crap @SkySports

  • FplStavLasso
    Stav Coys (@FplStavLasso) reported

    Financial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt

  • LiamKing07
    AFCKingy (@LiamKing07) reported

    @SkySports Looking at this awful list really reminds me how much of a bargain Declan Rice was. Only one worth his fee

  • uptherams72
    UptheRams (@uptherams72) reported

    @charlieldrv @SkyHelpTeam Not being funny mine half way through second half reverted to footage from the first half, around 58min went back to 35 min.. absolutely useless service

  • joesocial001
    none of your business. (@joesocial001) reported

    @SkySportsNews @SkySports Good now all the grifters spouting nonsense about stupid signings can stfu

  • yuzekchiev1
    durdraug7 (@yuzekchiev1) reported

    @KopSector @VinnOConnor @SkySports Such a stupid window again

  • SallyAnneCoton1
    Sally-Anne Coton (@SallyAnneCoton1) reported

    @charlieldrv @SkyHelpTeam Yep. Was watching Brum v Saints last night. My phone told me a full three minutes before I saw it that Saints had scored. Then the coverage froze and Saints were celebrating when it came back. Never saw the goal….😡

  • muke2nd
    mukerem (@muke2nd) reported

    @SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySports For ***** sake someone tell #jonathanOverend (bell end) and #navratilova to SHUT ******** UP DURING PLAY. #Medvedev @usopen

  • improvingtrader
    ®️(((DS10)))™️ (@improvingtrader) reported

    @SkySports Disgusting comments about "not doing much off the ball" "tried to send a player off"....you ******* piece of garbage. classless thug

  • Nickwatson888
    Nick watson (@Nickwatson888) reported

    @_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!

  • ds205063
    DANI SETIAWAN (@ds205063) reported

    @KopSector @VinnOConnor @SkySports It will be the worst season for us....

  • efcbigdunc
    Ross (@efcbigdunc) reported

    @Kings_Canyon_ @SkySports Tbh the players we've had come in are either promising (Hackney Rohl George). proven (Norgaard Grealish). point to prove (Johnson AMN) so on that basis I think it was good but we left ourselves short in areas so that makes it a bad window overall.

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

  • RichCounty27
    Rich Cocksedge (@RichCounty27) reported

    @charlieldrv @SkyHelpTeam Heard from a few friends who had Sky problems as we did.

  • MK_Leeds
    MK Leeds (@MK_Leeds) reported

    Where ******** is #TransferDeadline Day on @SkySports !?

  • GC92FOX
    Gary (@GC92FOX) reported

    @joshpearson180 Skysports news is down the pan.

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What on earth are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

  • Premierseafoods
    Premier Seafoods Ltd / kingcrab.co.uk (@Premierseafoods) reported

    @HLTCO I mean we can blame SkySports but if this kind of fan never existed then they couldn’t put them on. Rgds a fan in his mid 50’s!

  • KarlSFCStaples
    Karl Staples (@KarlSFCStaples) reported

    @charlieldrv @SkyHelpTeam I had the same problem, at one point it jumped back to the 21st minute.

  • IAmOC21
    OC21 (@IAmOC21) reported

    @SkySports Every one of these lists ages badly. 11 of the 13 biggest spending clubs on earth this summer were English and it still did not stop Arsenal ending 22 years without a title. Fees buy attention. The table has never cared what anybody paid.

  • AndrewJohnBarr3
    Andy Barrow (@AndrewJohnBarr3) reported

    @Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.

  • steg245
    Steven Gregory (@steg245) reported

    @IlkestonRams @SarahMcAdoo @SkySports I had a bad case of deja vu.

  • beany74
    Archie (@beany74) reported

    @charlieldrv @SkyHelpTeam Watched Newcastle last week on sky + was unwatchable, awful sound and punditary

  • Christ_ofher
    Christopher (@Christ_ofher) reported

    @SkySportsNews @BenCipolla How do I cancel my subscription @SkyHelpTeam?

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!

  • 20times20251
    . (@20times20251) reported

    @Ikennathegr8t @SkySports Rice isn’t a 100m player and never will be Btw he ain’t better than Mbappe either

  • utd_king222
    United Fibonacci (@utd_king222) reported

    @VeritasAequltas @CraggerRagger @SkySports The add ons were never achieved

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @paulkavanagh89 @SkySports Only cause I've never rated him ha

  • Ola_Of_Utd
    Utd_OJ (@Ola_Of_Utd) reported

    They have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations