Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (16%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Stanmore, Batley, Yeovil, Northampton, London, Manchester, Maidenhead, Harrow, Gosport, Gravesend, Colchester, Walsall, West Bromwich, Hackney, and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Wi-fi | 5 hours ago |
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Phone | 9 hours ago |
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Total Blackout | 13 hours ago |
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TV | 23 hours ago |
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TV | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Barrow (@AndrewJohnBarr3) reported@Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.
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Cass 🍊 (@DannyCass1) reported@charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.
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Matt Henderson (@matt_hendo12) reported@BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.
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Habibi (@Timibeebs) reported@SkySports Pogba was 89 and Lukaku was 75. Fix up.
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fedupstfc (@stfcnickw) reported@SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....
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gcfan99 (@LFCGC99) reported@SkySports Isak will go down in history as the worst, most expensive signing of all time.
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Simon Parry (@sparry951) reported@charlieldrv @SkyHelpTeam Never had an issue with ours. In laws have a lot of problems with it but they are on Virgin
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dcfcjoseph 🐏 (@JosephBrierley) reported@SarahMcAdoo @SkySports Yep crap nate
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Matt (@MattMcC9) reportedHello @SkySports. I’d like to cancel my subscription immediately.
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Charlotte (@charlieldrv) reportedHow can Sky Sports cost so ******* much and yet trying to watch a game on Sky+ is impossible! If it’s not frozen & 2 minutes behind it’s fuzzy as ****! @SkyHelpTeam fancy fixing your **** system you charge a fortune to use?!
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Darren Bates (@Bate87313Darren) reported@charlieldrv @SkyHelpTeam Have the same trouble watching sky, only get it watching the football!.
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🎗Mark Greeny 65🎗 (@markmae66) reported@johnanthonyr4 @SkySports Do you honestly still watch this crap
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Nick watson (@Nickwatson888) reported@_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!
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Gary (@GC92FOX) reported@joshpearson180 Skysports news is down the pan.
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Nelson (@MrPrince_Diego) reported@SkySports anyone praising ****** and Chelsea here is a piece of ****.
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Kyle Fitzpatrick (@Kjfitzdude) reported@SkySportsNews @BenCipolla @SkyHelpTeam how do I cancel my Sky subscription?
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Barry Munckton (@bmunckton) reported@charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.
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Mukhtar Yusuf (@_MukhtarYusuf) reportedVery poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.
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kcufti kcufti (@Kcuftiagain) reportedHey @SkySports For ***** sake someone tell #jonathanOverend (bell end) and #navratilova to SHUT ******** UP DURING PLAY. #Medvedev @usopen
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Daza (@993Justme) reported@eurofootcom @markmcadamtv @SkySports Investment from the past , I remember him he was passionate and awful at defending
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Kobbie Timeee ✨ (@MainoooBall) reported@SkySports Lukaku was never £90M you lot are liars 😭😭😭😭
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Iain Jones (@thejonesylomu) reported@ToonFan14 @SkySports @WeAreTheOverlap They just chat **** all the time
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Teekay (@tmanutd2000) reported@SkySports Damn a bunch of average players on this list.5!3 epl is cooked
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Charlotte (@charlieldrv) reported@Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.
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Muttley (@TJMEERKAT) reportedAnyone else having problems with their @SkySports stream? #STFC
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Oghenemere (@oghenemere005) reported@adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?
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James (@jellis90) reported@Welshade @SkyHelpTeam @SkySports Same here, utter crap
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OJC (@OgboiJoseph2) reported@SkySports Still nothing bad
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Tony Rogers (@tonyrogers68) reported@gfcbekah @SkySports @skytv Stream went bsck to first half. Now not working at all.
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Spencer Sheriff 🇬🇧 (@SJS2310) reported@charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!