Sky service status: outage reports and connection issues
Why is my Sky service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 25: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (56%)
- Wi-fi (19%)
- TV (14%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Halifax, Birmingham, London, Bridlington, Dunfermline, Hammersmith, Leicester, Chesterfield, Colchester, Glasgow, Enfield Town, Hackney, Manchester, Sheffield, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Internet | 22 minutes ago |
|
Birmingham
|
Wi-fi | 2 hours ago |
|
London
|
Internet | 2 hours ago |
|
Bridlington
|
Internet | 2 hours ago |
|
Dunfermline
|
Wi-fi | 2 hours ago |
|
Hammersmith
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Sansom (@DavidNSansom) reportedThat’s an absolute disgrace from Sky. All they had to do was keep one channel focused on Arsenal but we have seen nothing. I think a mass complaint should go in. If this was Utd, City or Liverpool would this happen.Absolutely disgusting. Start a petition! @SkyFootball @SkySports
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Jimmy Hogan (@jimmyhoganno1) reported@SkySportsNews SkySports is so dry. Predictable bores who never change their tune. Has he ever said anything positive? Im pretty sure he said we wpuldnt win it so now its whether we can win it again. Wish there was a system of promotion and relegation for pundits
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KennyGy2k (@KennyGy2k) reportedHey @SkySports fix up and put it on the Arsenal trophy parade stop doing nonsense
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Paul (@Dudlypaul2) reported@SkySports why is the Liverpool game not working on sky
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Deborah (@phoebesworld158) reported@SkyHelpTeam I am tearing my hair out. I am constantly ringing Customer Services to cancel an order. The call keeps getting placed on hold, retrieved and I cannot hear the call handler & vice versa Help please.
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Ed Freeman (@EdFreeman9) reported@shanetcurran @hewhodares182 @SkySports URC offer every game for every club for €40 in their online package. In the League of Ireland you get every game for every club for €95 for their package. GAA+ is overpriced and poor value for money. Would be much better if they showed more games without all the pundits
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DeskJockey (@notleksF1) reported@SkySportsNews Still ******* obsessed, imagine what would have happened if the shoe was on the other foot, oh wait we know the answer. **** ALL @SkySports @SkyFootball bias as ****.
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🇮🇱Israel Whites 💙💛🤍 (@IsraelWhites) reportedYou know you’ve taken a really really bad free kick when you don’t even get a replay on SkySports. Why is Aaronson taking free kicks when he doesn’t have the power to reach the goal? #LUFC
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DEAD MEAT FAN (@DMFOFFCIAL) reportedThis is unrelated, but SkySports commentators are so inconsistent with how they react to stuff. Like why ******** do they sound so dead seeing the current leader of not only the race, but championship, slowing down. Like have some reaction ffs.
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avb (@avalleybantam) reported@SkySports Is this sort of thing the trust and club should make representations about but never do.
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❣️𝕊𝕒𝕝𝕝𝕪 ℕ𝕚𝕔𝕠❣️ (@SallyJ26) reported@SkyHelpTeam help please! All week our devices including the sky box keep losing signal. Have done all the usual turning off & turning on the hub etc etc about 50 times & its still not working 😩 I was meant to receive a text to say someone was looking at it when I reported it…
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I love this club. (@Mojogayle) reported@andygoon63 @SkySports Complete arseholes! We don’t care about the stupid spurs match
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dappergooner (@dappergooner) reported@GoonerGirl1969 @SkySports @SkySportsPL pile of 💩 thank god I cancelled couple weeks back. Imagine showing losers not the champions. This is why I cancelled such poor coverage.
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Brad (@BradLFC1) reported@GoonerGirl1969 @SkySports Because nobody gives a ****. Spurs are a bigger club anyways
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Luke 'WahWah' Axford (@la_wahwah) reported@SkySports @NOWTV sort out the signal
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SakaOnHim (@SakaBigSack) reported@HandofArsenal Shame @SkySports are shite and we have to listen to the spurs manager talking crap .
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DenseCraft (@DenseCraft) reported@GoonerGirl1969 @SkySports Because you cheated a title and nobody gives a ****.
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ayden_cards (@ayden_cards) reported@GoonerGirl1969 @SkySports 100% - it’s not like they have that match on a separate channel, if people wanted to watch that ****, they already would be. I’m watching Arsenal vs Palace, give me coverage of that.
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𝙇𝙖𝙞𝙧𝙮 𝙎𝙤𝙘𝙠 𝙋𝙪𝙥𝙥𝙚𝙩 😈⬜️🟦 (@LairySockPuppet) reported@GoonerGirl1969 @richardam89 @SkySports Because it’s bigger news. No one gives a **** about your PGMOL asterisk trophy, no one.
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topei12 (@cfc2364) reportedWhat ******** are you doing @SkySports you are an utter disgrace
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Chatter box 🇬🇧🏴🏴 (@suecresswell01) reported@SkyUK Totally disgusted with the service my 83yr old disabled mum has had. She's been walloped with £340 of bills since the end of March. Harangued into a bigger contract, with services she didn't want, then received a £140 bill, tried to cancel but you wouldn't.
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MisterRoboto (@Nomadiq1) reported**** you @SkySports I did not want to watch Spurs! I am there to watch the mighty @Arsenal 😡
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Nige (@Nigenemo) reported@ManUtd @bestcanton7 He most certainly is but @SkySports are doing their best to get it taken away saying it was an own goal. Sky are a **** bitter biased company
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Robert Fletcher (@Arrowmaker15) reported@SkyUK still no call to resolve issues raised obverse a week ago, shouldn’t be up to me to chase you…
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jules.ett (@Julesetti) reported@dinadolass1 @SkySports Yea because our stupid board before laporta. Its just a question of time
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Tom Bombadil (@ibh1882) reportedJust won a bet on Hull to get promoted, was in a good mood, then I heard @nigelrealcoker's voice on my TV. What a useless ****. No business on TV. As an American, I'd almost go as far as to call him the Alexi Lalas of England. What an idiot. #SkySports #HullCity
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JD (@JasonJMA57) reported@OnlyShadrack @N_Macca74 @SkySports Doesn't want to be at the club when all the titles are removed and the club sent down to the lower leagues
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Agom Chibuzor (@Metal7735) reported@SkySports Damn 4-0 in a final
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Greg Hopkins (@greg_hopkins) reported@SkySports Can we **** the cricket off on 404 now. Ffs!
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Frank Barratt 🏴🇮🇱 (@gobuddygo) reported@SkySports any chance you could teach FOM how to do F1 TV coverage because it's crap 😞