Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 27: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (56%)
- Wi-fi (19%)
- TV (14%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Manchester, Hammersmith, Bridgwater, Hackney, Wandsworth, St Austell, Normanton, Croydon, Reading, Birmingham, St Helens, Cardiff, Bristol, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 10 minutes ago |
|
Manchester
|
18 minutes ago | |
|
Hammersmith
|
Internet | 20 minutes ago |
|
Bridgwater
|
Internet | 20 minutes ago |
|
London
|
Internet | 1 hour ago |
|
Hackney
|
1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Luke 'WahWah' Axford (@la_wahwah) reported@SkySports @NOWTV sort out the signal
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Tommy Milfinger (@kimberloony) reported@SkySports Your FHD basketball feed absolutely sucks, it’s like watching it underwater. Sort it out. @primevideosport is 1000x better
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Arsenal News Hub (@ArsenalAndBants) reported@talkSPORT is overall a garbage station. Sports bar only talks about spurs ( i wonder why) and then you’ve got “experienced” pundits going on about Arsenal needing an asterix. Thankful for white and jordan, @skysports and fan podcasts.
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S.E.F 🪶 (@Marshillo_) reported@Scamzel He wasn't that much of a consumate professional if he got kicked out of the club for being unprofessional and has never been back at the club since he left, unless on Skysports punditry duties. Wayne Rooney was a consumate professional, and he won more titles at United than Roy. Still the club's highest goalscorer to date. He doesn't go about running his mouth because of that, and you will struggle to find a single United fan dissing him.
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SG14💦 (@GoonerGoggz) reportedPoor poor coverage from @SkySports , for **** sake you’ve given us options to watch certain games and post game shinanigans… if we wanted to sit and watch West Ham or Spurs we would’ve. Zero spotlight on Arsenal, even after becoming champions, the agenda is still on
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JC (@SaffaJC) reported@virginmedia Will send over later I have been on the phone with your lot for 5hrs and it’s about all I can take at the moment. I am furious and there is no resolution to an issue your team has caused. Very disgusted. @SkyUK will prob move to you shortly
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CFC Captain (@assibit) reported@Blue_Footy @SkySports Kudos to the top herachy of AC Milan. Until the clowns emulate AC Milan, I will never trust them. @Blue_Footy please, kindly draw their attention to what AC Milan has just done after the end of Season review.
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Football (@_kellyUnited) reported@damian_iwuoha @SkySports Honestly that's the real issue man
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Jamus McKenna (@JamusMcKenna) reported@ArsenalEdits @SkySports Honestly never recalled a last day like it. Swear it wasn’t like that for years
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Andy Downman (@Andydownman) reported@SkyUK Your offshore service team are a disgrace. Can someone from your uk retentions team contact me regarding Sky Mobile. Thanks
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⚫ Why Always You ⚪ (@pls_do_better) reported@JasonJames_73 It would be good if they could figure it out, because remember it's Sky's billions that help fund the league. Personally. I just want someone else to bid for the games. Amazon. Netflix. As @SkySports have nothing else. They are complacent. They don't care about fans. Bin them.
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andrew (@andcot) reported@richard03875220 @andygoon63 @SkySports Which should’ve been on for the ones who never got to the game
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SakaOnHim (@SakaBigSack) reported@SkySports pissing me off now . All I want to see now is arsenal . Ffs all the other channels can show this crap
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Michael Edmund Kelly (@Gridstip) reported@footballontnt "Stream TNT Sports with HBO Max" What on 🌏 Earth does that mean !!? Isn't HBO Max a general entertainment streaming service ? Can you 'stream' @SkySports on @Netflix or something ? Utterly bewildering !!
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I love this club. (@Mojogayle) reported@andygoon63 @SkySports Complete arseholes! We don’t care about the stupid spurs match
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Ryan (@Sunderland_73) reported@SkyHelpTeam why ******** is the qualifying highlights not available on sky glass i am absolute sick of this **** ******* service I pay £130 a month for sky glass and nothing I want to watch is available
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smason (@sjmason09) reported@skysports, it’s been 10 minutes and you’ve done spuds , city , Bournemouth , West Ham BUT NOT ONCE SHOWN THE CHAMPIONS. Wtaf agendas **** off you’re doing a spurs interview before Arsenal seriously ?? How???
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SKÏLLI NOVÄ🈵 (@skillinova) reported@its_ramzy @SkySports @SkySportsNews Real Madrid can never recreate this🔥
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JC (@SaffaJC) reported@virginmedia To be honest i have discussed with my wife and we will look to cancel virgin and move to sky @SkyUK You need to address your call centres they are bringing your brand down big time
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J-G (@pisgahjag) reported@RBR_Daily F1 feed has the worst commentators, stop watching altogether. SkySports is better by far.
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Louise (@Louise192P) reported@SkySports I'll give it a miss. Worst season for a long time unfortunately
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Freddie 🌈 and Freya 🏴 (@freddie_alex) reportedDear @SkyHelpTeam my broadband is down and when I checked to see if any outages online you tell me I don't have broadband with you! I do. What is going on?
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Ed Rowbottom (@Ed_Row) reported@StretfordPaddck Deflecting there Roy Keane. There’s a fine line between voicing your opinion and stone cold jealousy. Making snide comments to get noticed is never a good look.That isn’t punditry. @SkySports you should get your act together. Your hidden agenda is no longer hidden.
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SakaOnHim (@SakaBigSack) reported@HandofArsenal Shame @SkySports are shite and we have to listen to the spurs manager talking crap .
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linda-inger 🔴⚪️ (@girlgooner) reportedAre @SkySports allowing non subscribers to watch the final games today? If not…. Why not?!!! If not I’ll def cancel my Sky subscription and switch to Virgin 👊
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JB (@JBxIxx) reported@jillyalb @SkySportsPL @SkySports Yeah, that game is on Main Event WTF are we watching it on + I swear if they cut off at the end of the match to something else!!
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Frank Barratt 🏴🇮🇱 (@gobuddygo) reported@SkySports any chance you could teach FOM how to do F1 TV coverage because it's crap 😞
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Sumochops (@sumochops) reported@SpursArmyTweets Get ****** SkySports And get ****** Gary Neville Do not repost **** like this. He's plugged and plugged at us to go done. Plugs at Romero for red cards and being in Argentina. Wanked off Thomas Frank at every opportunity and slated a manager constantly who won us a trophy 🖕🏽
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Brad (@BradLFC1) reported@GoonerGirl1969 @SkySports Because nobody gives a ****. Spurs are a bigger club anyways
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ThaiPirate. 🏴☠️ (@thaipirate) reportedGod crofty is mansplaining and belittling Bernie it’s proper cringe watching. She clearly knows more than him. #SkySportsF1 like seriously this should almost be an HR issue. He’s pathetic. @SkySports @SkySportsF1