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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Blackburn, Glasgow, London, Batley, Bedford, Hammersmith, Edinburgh, Birmingham, Southwark, Stourbridge, Luton, Barnsley, Worthing, City of London, and Cardiff.

CityProblem TypeReport Time
Blackburn Internet 2 hours ago
Glasgow Wi-fi 2 hours ago
London Wi-fi 2 hours ago
Batley Wi-fi 2 hours ago
Bedford Total Blackout 2 hours ago
Hammersmith Wi-fi 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • richmaz69
    Rich Marriott (@richmaz69) reported

    @SkyUK @SkyHelpTeam What an absolute disgrace of a company. Sold the dream of super fast broadband and ‘amazing’ tv streaming. 3 weeks of constant issues. 5 days without internet, 3 hours on the phone this morning only to be told you can’t provide an engineer until the 17 August

  • spenner83
    Chris Spence © (@spenner83) reported

    @SkyHelpTeam Sky Go on a Mac is totally crap. Constantly crashing.

  • tomyesit
    Inyang Inyang (@tomyesit) reported

    @Chelsea_stat @SkySports Not a bad one. Considering the fact he’s coming from a lower level team as Rayo who most time play defensive with less quality players.

  • black13695888
    Timbo Black (@black13695888) reported

    @SkySportsBoxing @SkySports OH JUST ******* GET ON WITH IT!!!! ANNOUNCE THE ******* FIGHT AND PUT US ALL OUT OF OUR MISERY FOR **** SAKE🤬🤬

  • NO_1TestBatter
    JoeRoot𓃵 (@NO_1TestBatter) reported

    @cricbuzz Is it necessary to ask same questions again and again??? Stupid Skysports…@SkyCricket 🥴

  • ndani14
    Ndani Sitole (@ndani14) reported

    @PurelyFootball @SkySports If the club can't negotiate them down to between £125 - £135 mil, Liverpool should just walk away. I'm absolutely tired now

  • PaulStevenUK
    Paul Steven (@PaulStevenUK) reported

    @SkyHelpTeam MySky VIP might as well cancel the Treat On Us. Third week in a row and out of treats. Just cancel it instead of infuriating me.

  • SparklezFC
    Spark FC (@SparklezFC) reported

    @TheScore01 The problem is skysports

  • Nick77615513
    Nick (@Nick77615513) reported

    @SkySports Literally misses a penalty and let his country down. Warrior though lol

  • precinoti
    Tubosun Falowo (@precinoti) reported

    @thebottomcorna They have lost so much credibility that nobody believes whatever they say anymore. A decade or 2 decades ago, all transfer news are broken by Skysports and only trusted sources and platform.

  • Mandi_Riseman
    Mandi Riseman #SaveTheBees 🐝 💙 (@Mandi_Riseman) reported

    @SkyUK I’ve been with Sky since you opened the customer service is atrocious what’s happening

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported

    @SkyHelpTeam Poor service should get the exposure it deserves and Sky mobile have not fixed a dead connection after over 3 weeks. Two "chats" at over an hour each with zero resolution.

  • Mr_KCee
    Kcee (@Mr_KCee) reported

    @eurofootcom @SkySports Tired of this ****

  • dorsandotcom
    Dorsandotcom (@dorsandotcom) reported

    @danawhite @paramountplus @SkySports Damn but cant afford Danny Silva medical expenses smh

  • _jemmas
    Jemma (@_jemmas) reported

    @SkyUK please tell me why it is impossible to get any network anywhere ?? I have paid to use data abroad and not once has it connected. Requesting a refund immediately.

  • pokeleo2019
    Maximus ⚔️ (@pokeleo2019) reported

    @theMadridZone @SkySports Sky sports have taken it down

  • jahockney
    Julie (@jahockney) reported

    @SkyUK are you actually on here or just ignoring us to avoid discussing a problem

  • j1992jkl
    JL (@j1992jkl) reported

    @UTD_Mavin @SkySports Try having sullivan then you'll know what bad ownership really is.

  • gttlvfnk
    CMPGNPFNK 👌 (@gttlvfnk) reported

    @eurofootcom @SkySports That is ******* terrible man cancel the season

  • deratoul
    Lukas Piatkowski (@deratoul) reported

    @SkyUK you just declined me for a 1£ sim, like wtf fam? Do you want me to pay upfront ? Lol .

  • StevenPatt84209
    Steven Patterson (@StevenPatt84209) reported

    @danawhite @paramountplus @SkySports Hey **** fix paramount still cant watch replays and you ****** us in Australia with disgusting quality ppv qnd fight nights. We pay a fortune for a ppv and the quality is pathetic. You are a cuny for ripping off Australian loyal fans. You dog ****

  • asitis4
    as it is (@asitis4) reported

    A new season. Time for a fresh start. Instead @SkySports just as predictable and poor as ever. And Lee Hendrie’s commentary moronic , like always. #MANSHU

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    Anyone thinking of switching to #SkyFullFibre, don’t if you’re a gamer. Their routers are useless and UPnP doesn’t work so you’re stuck with strict NAT settings. Even if you enable it in the router, it doesn’t work. Avoid. This is a major issue @SkyHelpTeam.

  • starboy7bukayo
    Jake Hollingsworth (@starboy7bukayo) reported

    Sky sports with some lazy *** reporting. Guy said I have no details and no other information but Real Madrid say he’s staying… well of course they are saying that u ****. Don’t get me wrong he probably will stay but cmon what a load of crap #arsenal #skysports

  • pardo2287
    Wilbur Kennedy (@pardo2287) reported

    @EmmMurray211 @SkyUK Same for a couple of hours today but no communication from the company. Very poor

  • mrdinho_
    Dinho (@mrdinho_) reported

    @Jack472836 @SkySportsNews Lol post deleted by skysports. They’re a terrible news outlet when it comes to transfers

  • ArsenalBlessing
    Blessing 4 Arsenal (@ArsenalBlessing) reported

    Jamie Carragher on Bruno Guimaraes to #Arsenal: "Have no problem with Guimaraes as a Premier League player. He is quite solid, got energy and can dictate a midfield on a good day. But let's not pretend this is some transformative signing for Arsenal." "They are handing Newcastle £75m for a 28-year-old who has never lifted a major trophy. Guimaraes is very good. He is not that player. And at that price, with that age profile, it's a soft, expensive way of papering over the cracks instead of fixing them." (SkySports) Me: Someone should tell this man to change his dealer because things are getting out of hand. COYG #AFC #Arsenal

  • tottenhammad123
    Toby Tottenham Mad (@tottenhammad123) reported

    @SirHammerLot25 @SkySportsNews @SkySports What the actual **** are you talking about

  • _jemmas
    Jemma (@_jemmas) reported

    @SkyUK tell me what the point of paying for data abroad and not getting any service anywhere!!!!!! Immediately want a refund.

  • tcob1245
    nope (@tcob1245) reported

    @Skyukhelphub @SkyUK Hi sky. My broadband has been terrible all week, and tonight nothing for hours. Ran all the stupid tests, they are a waste of time, and support have gone for evening. Great news everyone's land-lines will be running off this pathetic technology