Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Milton Keynes, Ilkeston, Newport, Hounslow, Lincoln, Hereford, Glasgow, Haywards Heath, Cardiff, Nelson, Reading, Edinburgh, Hammersmith and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Milton Keynes |
Internet | |
| Ilkeston |
Internet | |
| Newport |
Phone | |
| Hounslow |
Phone | |
| Lincoln |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Skunky Gaming
(@GamingSkunky) reported
@SkyHelpTeam @SkyHelpTeam that’s helpful considering the whole of south london areas went down last night for hours! Can you confirm this was an outage or was the once again poorly communicated maintenance?
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David Thwaite
(@princeloony) reported
@Monika31046899 @SkyHelpTeam My internet has been down an hour too, I am with sky in the S2 area of sheffield.
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Someone's Hubby🇲🇫 🥰💓💪🏼
(@Joseekhay) reported
@UtdDistrict @SkySports This people are greedy WTF
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Paul stringer
(@P_RoyTK) reported
@SkyHelpTeam I did twice They didn't Sky sucks
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Paul Denton
(@Denton79) reported
@SkyHelpTeam Luckily the service was back up this morning but the online help was of no help at all. I sat and tried everything suggested so I still have no idea what the fault or problem was.
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Ben Clark
(@bennmclark) reported
@SkyHelpTeam yes, ive done that. This exchange is becoming like the phone "cycle" im in. So basically you can't help me and advise me to keep trying to persuade the people on the phone to call me back when they say they will. I'm beginning to wonder whether this is actually very good service.
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bradley
(@bradley_Avery18) reported
@SkyHelpTeam Good news! It still isn’t working! Engineer came out said it’s fine, doesn’t work still, phoned sky and they said it’s broken and now have to wait until Monday. How am I supposed to work with no internet!
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LinseyPop
(@linseypop) reported
Thanks Sky for charging me £60 to downgrade my sky package (even though it should have only been £40). I haven’t been allowed to work in my business since start of the pandemic and kept Sky throughout. But now I can’t afford almost £100 pm. Thanks for your help! @SkyHelpTeam
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Heat
(@SPECIAL_JUAN_) reported
@UtdDistrict @SkySports Its 10 ******* million pay the damn money a get this man so we can look at other targets
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Jonny the Outlaw
(@jonnyfallas) reported
Absolutely shocking service this week from @SkyUK @SkyHelpTeam unable to provide me with a suitable Internet service. Then after over 5 hours of phone calls to 8 different people plus a service engineer visit they downgraded me to their lowest possible service (from highest)
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@davy_brown
(@davy_brownLFC) reported
@SkySports @ollymurs This is a poor man's @SoccerAM and that takes some doing.
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cheney
(@Tommy__lcfc) reported
@SkySports @DejLcfc @TylerNM gotta sit down tho 👀👀
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l30¥£R
(@boyer_89) reported
@SkySports Hahahahaha not a chance he landed some good shots but Floyd landed the better shots and more shots but you reporting this **** is just gonna give them clowns more clout and have them calling more people out who they have no business calling out shame on u
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Jeff 🇬🇧
(@reddevil68) reported
@HerdImmunity12 Articles continue to state that the gesture is in support of the BLM 'movement'. Until these ties are severed inc no longer 'ttk' the Eng footballers urged on by MSM (esp Skysports) have completely painted themselves into a corner...
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💎💫™⚽
(@king_Mecus1) reported
@Alvin_bankole @UtdDistrict @SkySports My fear is OLE, I never trusted him....
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GirlNextDoor 🤓 😷 💕 ❄ 🌧🌦🌈🌞
(@AnyKeyLady) reported
@SkyHelpTeam @SILV3R The 3 teams i spoke to say there wasn't an outage in London last night. 🙃🤥
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____Ben
(@Ben71216298) reported
@SkyHelpTeam Is there any known issues/outages around richhill/Armagh area in northern Ireland? I've had multiple people, including myself complain about their sky wifi dropping for a few seconds/ a few minutes frequently throughout the day.
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Feasty
(@FeastyRs) reported
@SkySports They are both winners for the biggest con in history of boxing. Stop bringing this crap up on my timeline, its more rigged than WWE
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EXPOSING FIFA AS FRAUDS. videos to proove it
(@Mark10725478) reported
@SkySports LMAO Bet this is Hype for a rematch. What a joke they are making of the sport!! Take that crap to wrestle mania.
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owen gardiner
(@ouchnotagain) reported
@SkyHelpTeam Hi. Thanks for the reply. I'm not sure that the issue is here. It has gone down at approx the same time each night. Not the Internet, but the sky online services, so no on demand for example. If sky are doing system updates,can the at least out a maintenance banner or message up
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Paul Winfield
(@PaulWin00244784) reported
@SkyHelpTeam I want to complain to the ombudsman I have asked loads of times . Give me and address of the ombudsman your help link is pathetic to say the least
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Dan
(@UKDan86) reported
@SkyHelpTeam Unfortunately I can not load any as I can not get to the login screen. Last time I used it was maybe 2 weeks ago.
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Paul Winfield
(@PaulWin00244784) reported
@SkyHelpTeam I need the email address of your ombudsman. You keep giving me wrong information to opt out. I need to make a formal complaint. Your phone lines are inadequate to say the least
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Paul stringer
(@P_RoyTK) reported
@SkyHelpTeam I just want someone to admit fault so I can be released from my contract, I don't want to pay for a service I don't receive
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midas touch
(@_midasTouch_) reported
@UtdDistrict @SkySports Lol. Weird ****. But please let Jason sancho stay till next year and get him for a pittance. Spend that money on a CB and DM. Please.
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m
(@whoelsebutmatty) reported
@SkyHelpTeam doubt that will help whatsoever, you are known to be useless
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Jon Hannah
(@bigjonny48) reported
@SkyHelpTeam Hi, we had a complete loss of service, land line and broadband, between 16/05 and 01/6.We are receiving £18.58 in compensation, your website states compensation is paid at £8.06 per day in line with The Ofcom voluntary code of practice. Why the discrepancy ?
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Covid Heretic
(@Sack_SAGE) reported
@SkyHelpTeam Any reading for the outage last night? Seems to have been widespread across London.
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Jonny the Outlaw
(@jonnyfallas) reported
@SkyHelpTeam I need to downgrade as my line won’t take ultra which I currently have. Open reach engineer advised to downgrade to Fast but your customer service team will only give me essential but will then upgrade me to fast after 14 days. The whole process is going to take 28 days !!
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Anand Tripathy
(@MUFCtripathy) reported
@1Unitedforlife @UtdDistrict @SkySports Actually it would have been a great idea.Meunier is playing so horrible and piszechk left.dont know why they didnt include one of those 2