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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 19: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 53% Internet (53%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 9% Phone (9%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Huntingdon, Royal Tunbridge Wells, Crawley, Blackwood, Liverpool, Lowestoft, Southall, Dublin, London, Ramsgate, Dartford, Birmingham, Congleton, Huddersfield, and Plymouth.

CityProblem TypeReport Time
Huntingdon TV 27 minutes ago
Royal Tunbridge Wells TV 2 hours ago
Crawley Wi-fi 3 hours ago
Blackwood Wi-fi 3 hours ago
Liverpool TV 4 hours ago
Lowestoft TV 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MickKearney7
    Mick Kearney (@MickKearney7) reported

    @TheClubLiveTw @SkySports This tool makes sn idiot of himself every summer with his predictions🫣

  • official_kasie
    Anambra FIRST SON (@official_kasie) reported

    @SkySports But you never mentioned how much Zirkzee was valued at

  • se7nsl
    am (@se7nsl) reported

    @SkyHelpTeam Can’t get onto the link as I have no service

  • Dxcksey999
    Dxcksey ⁹ ⁹ ⁹ (@Dxcksey999) reported

    @TheClubLiveTw @SkySports Adam is a ******* idiot, take off the tinted glasses pal

  • TAFKAB2
    BoomPlatang💀 (@TAFKAB2) reported

    @DuggyStand @virginmedia @SkySports It doesnt work no matter what internet provider you have mate. Sky's servers are dogshit on purpose.

  • GrahamBlundell2
    Everything is a lie (@GrahamBlundell2) reported

    @DANIELH6373 @davidhoyland @SkyHelpTeam It's been moved to TV and shows half way down, I know it stupid

  • griggy_99
    Eddie Grig (@griggy_99) reported

    @SkyUK 2nd time tonight the broadband has gone down. What is this? And youre saying “no issues” I think that’s a bit of a lie

  • AlanShennan3
    Worrock Hunt (@AlanShennan3) reported

    Anyone else having sound issues with @SkySports main event?

  • FouldsAilsa
    The Bonnie Quine (@FouldsAilsa) reported

    @Sargy7 @SkyUK Do you a receipt from the post office , that would show the date you handed it over to return it by post any delay after that is down to the GPO

  • _whosthatjess
    Jessica (@_whosthatjess) reported

    Hi @SkyUK, you’ve ripped my Nan off for around £5000 and are refusing to help her get this money back. She’s a pensioner and doesn’t have this to spare. She’s been offered a phone line at £10pm but I’m not sure how this helps anyone but you?

  • MdKhanmon
    Md khanmon (@MdKhanmon) reported

    @BayseSports Cancel those @SkySports and @footballontnt subscriptions... If I want to watch wrestling, it's on Netflix

  • ragnar_xps
    RGX🐦‍🔥 (@ragnar_xps) reported

    @P22831P @AndrewJ23359565 @ImmortanZit Is this the platform you claim he was given?? I could search up any random **** and I'd get 10 videos from it. You're densely retarded if you think this is him being given a platform. And where is the multiple BBC and Skysports interviews you claim??

  • utarg
    Mike Cook (@utarg) reported

    @virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....

  • AJA85148111
    A. J. A 🇬🇧 🇮🇱 🇺🇦 (@AJA85148111) reported

    @eurofootcom @SkySports Poor C**t

  • BritainisCool
    JT (@BritainisCool) reported

    @HammersHubWHUFC @SkySports "Chat **** get banged"

  • Steveguis
    Steveh (@Steveguis) reported

    @SkySports Could never understand why they appointed him,

  • shymon99
    simon foster (@shymon99) reported

    @skyuk.... wow after 26 years - looks like time to go. Just terrible

  • Nicky_2time
    Nicky_2time (@Nicky_2time) reported

    @TheClubLiveTw @SkySports The Utd fan trying to speak a bit of sense but neither of them will acknowledge Garnacho played for these clubs when they both had the worst managers in the league. Rangnick, Ten Haag, Amorim, Maresca and Rosenior

  • techbikkie
    Tech Biscuit (@techbikkie) reported

    @SkySports coverage of championship is awful. Dreadful commentators and they put a league one game as main event. Hope they lose rights at some point #pnefc

  • Realbigdeemk2
    Stephen Donnachie (@Realbigdeemk2) reported

    @Sargy7 @SkyUK Ive got tv only costs £64pm with sports, HD, Netflix ect got my rental in they want £107 ffs so told them where to go but they tell me I've been with sky for 21 years bla bla bla listened to the guy. Im now waiting on my return box sick of getting shafted for being loyal customer

  • HazardKrypto
    hazard franq 🌍 💻| sidequests arc (@HazardKrypto) reported

    @SkySports Damn. We about to lose our best centre back

  • JustaBFG
    Jase (@JustaBFG) reported

    Some of your call hamdlers are so rude and they dont have a clue, They are the reason that I think about leaving, remember you are not the force you once were, Netflix, Disney, Prime, Paramount, Plenty to choose from.. P.S, Your Scottish call handlers are FANTASTIC @SkyUK

  • JimmyMoore12
    Jimmy Moore (@JimmyMoore12) reported

    @skysports keep pushing the the Lewis Hall to Manchester United story. The can’t afford what it would cost if he were for sale. When will a club accuse the a network of tapping for a particular club? Definitely won’t be our chicken **** owners or CEO.

  • bedworthbcfc
    BedworthBlueNose (@bedworthbcfc) reported

    @AGrueller @SkySports Bloke is awful

  • Aristototleus
    Dark Knight (@Aristototleus) reported

    Worst thing to watch Pak vs England test match on @SkySports is when you find out Dinesh Kartik is commentating without any stake in the game.

  • martydev1888
    Marty Devlin (@martydev1888) reported

    @SimonRusbridge @SkySports Hes ****** awful

  • robhall372
    Rob (@robhall372) reported

    @SkySports Biggest fraud in football in my opinion. He won't last a season. Players will want to leave. Never seen a city side so poor in defence and midfield. Harland had no service.

  • scanty_szn
    ᴢᴀʏɴ ᴀʟ-ʀᴀʏʏᴀɴ 📿🪬 (@scanty_szn) reported

    @Blue_Footy @SkySports I never get excited when I hear Italian clubs want a player .. those mfs players are like baby diapers that you can buy for a cent or a dollar

  • deanthomas_88
    Dean (@deanthomas_88) reported

    @TheClubLiveTw @SkySports @AdamMcKola some shout that you actually predicted a 34 year old Salah wouldn’t have another 50 g/a season ******* get this guy his own show on sky

  • bradderscompy
    Bradders (C) (@bradderscompy) reported

    @Virgin @SkySports you have known you were going to stream all EFL games today for months, why is it only now you realise the red button doesn’t work!!!! Not like i pay a fortune for this level of service..shower of ****.