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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Portsmouth, London, Hammersmith, Fareham, Southall, Deeside, Poplar, Blackburn, Barnet, Southwark, Wokingham, Islington, Walsall, Preston, and Stevenage.

CityProblem TypeReport Time
Portsmouth Wi-fi 1 hour ago
London Wi-fi 3 hours ago
Hammersmith Internet 3 hours ago
London Wi-fi 4 hours ago
London Internet 4 hours ago
London Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FishnChips1235
    Rory (@FishnChips1235) reported

    @nffckez @SkySports @SkySportsPL Nothing wrong with this. Don’t see the issue

  • ItsORS1995
    O (@ItsORS1995) reported

    @NorthBankNadim @SkySports **** SS. Cancelled my subscription ages ago.

  • Starshelly20
    Michelle Speller (@Starshelly20) reported

    @SkySports football commentary is **** isn’t it?

  • ell2626252
    Tom (@ell2626252) reported

    Hey @SkySports can you please fix the black screen for the Reds Chiefs game? Ta

  • islandsbm
    islandsbm (@islandsbm) reported

    @SkySports please sort out the timing screens for F1!! We want to see the timings (to 3 decimal places) at ALL times during the race. It is so frustrating when the times weren’t shown a lot of the time and you can’t tell how close they are to each other! Why dumb it down??

  • shapter1234
    Shapter 💙 (@shapter1234) reported

    @SkySports **** off with ‘fanalysis’ or ‘baller league’ , no self respecting football fan has one iota of interest in any of this **** #skysports #football #premierleague

  • thedigitaldad73
    Darren Skingle - Entrepreneur (@thedigitaldad73) reported

    @skysports #refwatch !!! **** me ….. this is what happens when games are not shown live !!!! Awful decisions

  • NsanzaberaJeanl
    jeanluc nsa (@NsanzaberaJeanl) reported

    @justcfc @SkyKaveh @SkySports One of the problem is people saying such bullshits but biggest is owners believing it. Chelsea winning is not related to buying Deadwoods like Garnacho Mudryk and Gittens Delap…. The problem is stupid decision makers and advisers

  • EoghainMK
    EMK (@EoghainMK) reported

    @spfl @SkySports Hearts are not my team.However like so many Scottish football fans it would be amazing to see a small side triumphing against the sides with huge money.Never thought this could or would happen ever again.

  • Danixxion
    Daniel T (@Danixxion) reported

    @TouchlineX @SkySports Didn’t do **** like this for Brazil

  • AFCAAMIR
    AFCAamir (@AFCAAMIR) reported

    @harab_man @centregoals @SkySports Because Manchester United owner had been broken they are struggling

  • AHSportsPicks
    AH Sports (@AHSportsPicks) reported

    @givenkn04 @SkySports Are you an idiot? These stats are made up and false.

  • eazyCFC
    Eazy CFC (@eazyCFC) reported

    Joao Pedro: "We support the leaders [in the team]. We always talk to each other to find a way to win games. Last week we won against Leeds, this week it didn't happen, we need to find a way to win." (@SkySports)

  • Aidan0421
    Aidan (@Aidan0421) reported

    @RangersFC @SkySports Hope you useless bastards can get a result today. Probably the only time in history I’ll actually be cheering you on. Don’t let us down

  • MwabambaJr
    Mr. Adams (@MwabambaJr) reported

    @DeadlineDayLive @SkySports Inter Miami could use his expertise, that midfield is broken.

  • TPybis
    L4 (@TPybis) reported

    @SkyHelpTeam wifi gone down again happens every night put security of my home at risk cctv as wifi down again .checked for problem on sky app and app checker says my WiFi broadband in fine ?

  • wavygooner
    Champions League Finalist (@wavygooner) reported

    Jamie O’Hara on SkySports just being stupid and dumb ‘Bournemouth would finish 3rd in LaLiga’ he said tf

  • Otees13
    Mikel Supreme (@Otees13) reported

    @WeAreTheOverlap Scholes needs to be put down. Guys paid to just talk absolute ******* nonsense. It’s embarrassing. If it were United - he’d say the opposite. Stop wasting our money time and intelligence. @SkySports sick of it

  • RuheheDerek
    Ruhehe Derek (@RuheheDerek) reported

    @OG389 @SkySports Which is ok . Issues wit him r abt his character on pitch. Never pressses , his doesn’t help in winning bk possession evn wen it’s him that’s lost the ball. His iq is low sorry to say coz la liga is very technical, (linkup in build up) that has Ntg to do wit him nt being a no. 9

  • OzMaliphant
    Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported

    @F1Media @SkyGroup @SkySports This sucks, for users who travel Europe now I need a sky italia subscription, sky uk subscription and f1 subscription when I’m in Belgium if I want to watch the races?! Why can’t I have a single subscription to watch F1 wherever I am in Europe? Very poor customer experience.

  • riwazhazard
    Riwaz Gyawalii (@riwazhazard) reported

    @Chels_HQ @SkySports broken and soon to be dead

  • StarSly_0
    Stack (@StarSly_0) reported

    @TouchlineX @SkySports Never buying the agenda that Mbappe is slowing Vini down.

  • Aribluees
    Mr. Snow (@Aribluees) reported

    @justcfc @SkyKaveh @SkySports maresca is a real failure how stupid are the club officials when managing this team

  • Brovarnyi
    brovarnyi (@Brovarnyi) reported

    @F1Media @SkyGroup @SkySports Awful news, exclusivity is not bringing anything to the sport(only skysport benefiting from that), why I can't choose what service to use?

  • tylernorton05
    Tyler Norton (@tylernorton05) reported

    @SkySports oh bore off slot with your excuses , maybe blame your tactics and team selection before moaning about a ball that never touched his hand in the first place... thing is if this was a united manager saying this you wouldn't hear the end of it 😮‍💨

  • AFC_Pound
    Pound_AFC (@AFC_Pound) reported

    @SkySportsNews Skysports has gone seriously down hill

  • seismictc
    seismictc (@seismictc) reported

    @Phillyconcarne The media bring the game into disrepute. SkySports are the worst.

  • BigMahf
    Big Mahf (@BigMahf) reported

    @SkySports The coach is the problem not the player

  • riteshshah16464
    ritesh shahi (@riteshshah16464) reported

    @justcfc @SkyKaveh @SkySports CAN ANYONE TELL THIS IDIOT.. THEY BEEN MAKING THE SAME MISTAKE AGAIN AND AGAIN

  • MeowzyTM
    MeowzyTM (@MeowzyTM) reported

    @F1Media @SkyGroup @SkySports Sky charges way too much compared to F1tv this is SO bad.