Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (18%)
• TV (13%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Blackburn, Glasgow, London, Batley, Bedford, Hammersmith, Edinburgh, Birmingham, Southwark, Stourbridge, Luton, Barnsley, Worthing, City of London, and Cardiff.

City	Problem Type	Report Time
Blackburn	Internet	2 hours ago
Glasgow	Wi-fi	2 hours ago
London	Wi-fi	2 hours ago
Batley	Wi-fi	2 hours ago
Bedford	Total Blackout	2 hours ago
Hammersmith	Wi-fi	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Marriott (@richmaz69) reported 55 seconds ago

  @SkyUK @SkyHelpTeam What an absolute disgrace of a company. Sold the dream of super fast broadband and ‘amazing’ tv streaming. 3 weeks of constant issues. 5 days without internet, 3 hours on the phone this morning only to be told you can’t provide an engineer until the 17 August

• 
  Chris Spence © (@spenner83) reported 2 minutes ago

  @SkyHelpTeam Sky Go on a Mac is totally crap. Constantly crashing.

• 
  Inyang Inyang (@tomyesit) reported 3 minutes ago

  @Chelsea_stat @SkySports Not a bad one. Considering the fact he’s coming from a lower level team as Rayo who most time play defensive with less quality players.

• 
  Timbo Black (@black13695888) reported 6 minutes ago

  @SkySportsBoxing @SkySports OH JUST ******* GET ON WITH IT!!!! ANNOUNCE THE ******* FIGHT AND PUT US ALL OUT OF OUR MISERY FOR **** SAKE🤬🤬

• 
  JoeRoot𓃵 (@NO_1TestBatter) reported 6 minutes ago

  @cricbuzz Is it necessary to ask same questions again and again??? Stupid Skysports…@SkyCricket 🥴

• 
  Ndani Sitole (@ndani14) reported 6 minutes ago

  @PurelyFootball @SkySports If the club can't negotiate them down to between £125 - £135 mil, Liverpool should just walk away. I'm absolutely tired now

• 
  Paul Steven (@PaulStevenUK) reported 10 minutes ago

  @SkyHelpTeam MySky VIP might as well cancel the Treat On Us. Third week in a row and out of treats. Just cancel it instead of infuriating me.

• 
  Spark FC (@SparklezFC) reported 11 minutes ago

  @TheScore01 The problem is skysports

• 
  Nick (@Nick77615513) reported 13 minutes ago

  @SkySports Literally misses a penalty and let his country down. Warrior though lol

• 
  Tubosun Falowo (@precinoti) reported 19 minutes ago

  @thebottomcorna They have lost so much credibility that nobody believes whatever they say anymore. A decade or 2 decades ago, all transfer news are broken by Skysports and only trusted sources and platform.

• 
  Mandi Riseman #SaveTheBees 🐝 💙 (@Mandi_Riseman) reported 20 minutes ago

  @SkyUK I’ve been with Sky since you opened the customer service is atrocious what’s happening

• 
  нєανєηѕ αвσνє (@HeavensAbove7) reported 21 minutes ago

  @SkyHelpTeam Poor service should get the exposure it deserves and Sky mobile have not fixed a dead connection after over 3 weeks. Two "chats" at over an hour each with zero resolution.

• 
  Kcee (@Mr_KCee) reported 23 minutes ago

  @eurofootcom @SkySports Tired of this ****

• 
  Dorsandotcom (@dorsandotcom) reported 24 minutes ago

  @danawhite @paramountplus @SkySports Damn but cant afford Danny Silva medical expenses smh

• 
  Jemma (@_jemmas) reported 25 minutes ago

  @SkyUK please tell me why it is impossible to get any network anywhere ?? I have paid to use data abroad and not once has it connected. Requesting a refund immediately.

• 
  Maximus ⚔️ (@pokeleo2019) reported 26 minutes ago

  @theMadridZone @SkySports Sky sports have taken it down

• 
  Julie (@jahockney) reported 26 minutes ago

  @SkyUK are you actually on here or just ignoring us to avoid discussing a problem

• 
  JL (@j1992jkl) reported 28 minutes ago

  @UTD_Mavin @SkySports Try having sullivan then you'll know what bad ownership really is.

• 
  CMPGNPFNK 👌 (@gttlvfnk) reported 29 minutes ago

  @eurofootcom @SkySports That is ******* terrible man cancel the season

• 
  Lukas Piatkowski (@deratoul) reported 32 minutes ago

  @SkyUK you just declined me for a 1£ sim, like wtf fam? Do you want me to pay upfront ? Lol .

• 
  Steven Patterson (@StevenPatt84209) reported 37 minutes ago

  @danawhite @paramountplus @SkySports Hey **** fix paramount still cant watch replays and you ****** us in Australia with disgusting quality ppv qnd fight nights. We pay a fortune for a ppv and the quality is pathetic. You are a cuny for ripping off Australian loyal fans. You dog ****

• 
  as it is (@asitis4) reported 38 minutes ago

  A new season. Time for a fresh start. Instead @SkySports just as predictable and poor as ever. And Lee Hendrie’s commentary moronic , like always. #MANSHU

• 
  Scarlett Shaw (@ScarlettShaw) reported 42 minutes ago

  Anyone thinking of switching to #SkyFullFibre, don’t if you’re a gamer. Their routers are useless and UPnP doesn’t work so you’re stuck with strict NAT settings. Even if you enable it in the router, it doesn’t work. Avoid. This is a major issue @SkyHelpTeam.

• 
  Jake Hollingsworth (@starboy7bukayo) reported 44 minutes ago

  Sky sports with some lazy *** reporting. Guy said I have no details and no other information but Real Madrid say he’s staying… well of course they are saying that u ****. Don’t get me wrong he probably will stay but cmon what a load of crap #arsenal #skysports

• 
  Wilbur Kennedy (@pardo2287) reported 44 minutes ago

  @EmmMurray211 @SkyUK Same for a couple of hours today but no communication from the company. Very poor

• 
  Dinho (@mrdinho_) reported 45 minutes ago

  @Jack472836 @SkySportsNews Lol post deleted by skysports. They’re a terrible news outlet when it comes to transfers

• 
  Blessing 4 Arsenal (@ArsenalBlessing) reported 51 minutes ago

  Jamie Carragher on Bruno Guimaraes to #Arsenal: "Have no problem with Guimaraes as a Premier League player. He is quite solid, got energy and can dictate a midfield on a good day. But let's not pretend this is some transformative signing for Arsenal." "They are handing Newcastle £75m for a 28-year-old who has never lifted a major trophy. Guimaraes is very good. He is not that player. And at that price, with that age profile, it's a soft, expensive way of papering over the cracks instead of fixing them." (SkySports) Me: Someone should tell this man to change his dealer because things are getting out of hand. COYG #AFC #Arsenal

• 
  Toby Tottenham Mad (@tottenhammad123) reported 51 minutes ago

  @SirHammerLot25 @SkySportsNews @SkySports What the actual **** are you talking about

• 
  Jemma (@_jemmas) reported 55 minutes ago

  @SkyUK tell me what the point of paying for data abroad and not getting any service anywhere!!!!!! Immediately want a refund.

• 
  nope (@tcob1245) reported 55 minutes ago

  @Skyukhelphub @SkyUK Hi sky. My broadband has been terrible all week, and tonight nothing for hours. Ran all the stupid tests, they are a waste of time, and support have gone for evening. Great news everyone's land-lines will be running off this pathetic technology