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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 20% Wi-fi (20%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Peterborough, Birmingham, Bradford, Glasgow, Henlow, Hammersmith, Manchester, Luimneach, London, Chesterfield, Southwark, Blackburn, Harringay, Crawley, and Halifax.

CityProblem TypeReport Time
Peterborough Internet 2 hours ago
Birmingham Internet 3 hours ago
Bradford Internet 3 hours ago
Glasgow Internet 3 hours ago
Henlow Internet 3 hours ago
Hammersmith Wi-fi 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Rjdhd90
    🤷‍♂️ (@Rjdhd90) reported

    @eurofootcom @SkySports I knew this would happen. **** I’m not gonna be able to watch it cus I’m gonna for sure be asleep

  • anthtowers1
    Anthtowers1 (@anthtowers1) reported

    @Ajurawalo2 @SkySports Because it wasn’t a foul you idiot he already lost the ball

  • G4ryGary
    Gary Walker (@G4ryGary) reported

    @SuperLeague @SkySports Awful kit clash… 🤦🏻

  • RobMartin1989
    Barry Heckles (@RobMartin1989) reported

    @SkySports Allah let him down

  • PaulThomasp12
    Paul (@PaulThomasp12) reported

    @SkySports why is that crap on sky sports+ rated than the us seniors open golf ?

  • lufc1108
    LUFC1108 (@lufc1108) reported

    @liamwilliams321 @SkySports I can’t see it tbh bro. I remember that season that your on about! But your club have done it right over these few years. Gone down, rebuilt and are better than ever. Cas have just accepted mediocrity. Relegation would be good for us, to rebuild and come back again like you did!

  • Iloveholly
    Gemma Corfield (@Iloveholly) reported

    @SkyHelpTeam Hi, We are interested In Ring Doorbell, we try to ring you, but we have a automated service situation. We said Ring Doorbell or Customer Service but she sent us another way. What can we say to Automated Service? Please help us

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports "NBA free agency 'bombshells' age like milk — half these 'trades' get walked back or never happen once the reporters chasing clicks move on."

  • Edinburghswans
    John Loudon (@Edinburghswans) reported

    Can't believe #SkyHamilton are defending a definite #falsestart by @LewisHamilton. This is why we need to allow neutral commentators for @F1. @SkySports are just so awful if you are not #british, we deserve better

  • POsgood1867
    Peter Osgood 🇺🇸💙🦉 (@POsgood1867) reported

    @officialbantams **** off @SkySports what a way to ruin a Yorkshire derby

  • chrismcdonald76
    Chris (@chrismcdonald76) reported

    @SkyUK hi I signed up for a broadband TV package last week the next day it was cancelled by you then I called the number you gave and they couldn't help so far it's been set up and cancelled FOUR TIMES. how do I get this resolved it's taken 3hrs of my time.

  • redfred19
    Adrian.P (@redfred19) reported

    @FrederickE37181 @SkySports No thanks don't want them to see slow boring football then find out they be coming home.

  • Neil_1989
    Neil Emery (@Neil_1989) reported

    @indykaila This was announced 1 hour ago on skysports . Very slow @indykaila

  • SEANIE123456789
    SEANIE (@SEANIE123456789) reported

    @SkySports @SkySportsNews This seriously doesn't help England with their hydration adaptation.

  • d5_rss
    D5RSS 🇬🇧 (@d5_rss) reported

    @Hudsonweather @SkySports It was never going to be a 3pm kick off.. Bradford are stuck in the 1980's.

  • tw3tw32
    tw3_tw3 (@tw3tw32) reported

    @john_takudzwa @UTDVits @SkySports Penaldo fans are a mixture of stupidity and madness. Don't argue with them. A draw was made in December and every pathway going forward was seen. They have problem with Argentina topping their group and going through. They should shive their stupidity in their ***

  • fitzy89
    Rob (@fitzy89) reported

    @SkyHelpTeam sent you a PM, land line phone not working and I don't have mobile signal at home so I cannot call you, live chat is unavailable. Please assist.

  • MF46828020
    MF ⚒ (@MF46828020) reported

    @SkySports If England play Argentina in the semi final and the same **** keeps happening can you imagine how bad the backlash will get if Argentina cheat to beat England

  • Jon9Cofc
    JON. SWEENS,🇬🇧🇮🇱,,⚽KNOCKERS 25, (@Jon9Cofc) reported

    @SkySportsNews Wot has happened to @SkySports all these awful awful presenters and reporters,,THEY USED TO HAVE ALL BEST EVERYTHING,NOW SCRAPING THE BOTTOM OF THE BARREL

  • KAE1967
    Kisu ☭ (@KAE1967) reported

    @SkySports Don’t be ridiculous. Do not stoop to Americas level ffs. It was clearly a red card. Just accept it, don’t be America and beg for FIFA’s help.

  • yapperfixations
    coco (@yapperfixations) reported

    even skysports mentioned abu dhabi 2021. **** the fia

  • Alkaydprince
    Alimamy Issa (@Alkaydprince) reported

    @SkySports They used to say Ronaldo fans are delusional and that they're the only ones talking about Argentina and Messi "robbing" and now the whole world has woken up. An Egypt player is saying this after the match live on TV. We've never seen anything like it.

  • xStfuRetard
    𝔉𝔲𝔠𝔨 𝔜𝔬𝔲 (@xStfuRetard) reported

    @SkySports Did this retard just discover photoshop distort tool or something.

  • MattElungat
    Denis Matt Elungat (@MattElungat) reported

    @Ajurawalo2 @SkySports Never a foul

  • RaggySnackbar
    Deport 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RaggySnackbar) reported

    @GaryMcIntyre11 @SkySports @SkyFootball Retard

  • iluvbatfink
    ER but not the Queen (@iluvbatfink) reported

    @LadyJulieM @SkyHelpTeam Same. Apparently there's a problem with a mast in my area...been like it for weeks! 🙄

  • W4Westbank
    saints67 (@W4Westbank) reported

    @SkySports FIFA have set a precedent now , if they can suspend the American one they need to suspend the English one , just don’t get Starmer to phone FIFA jarred will never play for England again.

  • steve_doxey
    Steve D (@steve_doxey) reported

    @SkySports you have no respect for football fans whatsoever. Rip off prices to watch Change matches at will to stupid times and days not thinking about the fans or there families Your just money grabbing pricks you don’t give toss about true fans Just money grabbing bandits

  • joshi_vb
    Ms vb_joshi (@joshi_vb) reported

    @SkySports It's his fault. Trying to jump over a ad board. So stupid

  • TheLobbyGobbler
    Mike Gore (@TheLobbyGobbler) reported

    @SkySports Never seen this in rugby league, so why now?? Not that it mattered as Warrington were humbled.