Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (12%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Sevenoaks, Aberdare, London, Blackburn, Torquay, Chatham, Dublin, Hackney, Enfield Town, Peebles, Waltham Forest, Newcastle upon Tyne, Addlestone, Thetford, and Manchester.

City	Problem Type	Report Time
Sevenoaks	Internet	1 hour ago
Aberdare	Internet	2 hours ago
London	Internet	5 hours ago
Blackburn	Internet	6 hours ago
Torquay	Total Blackout	8 hours ago
Chatham	TV	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cup Dispatch (@cupdispatch) reported 5 minutes ago

  @TheSunFootball @SkyUK After only eight minutes, Germany were already 2-0 down. The dream seemed over before it had even begun.

• 
  RJSPORTS (@rjsports1) reported 6 minutes ago

  @wiganrlfans Gutted they never showed this on @SkySports before the @Super League game

• 
  ryan (@razzo1) reported 8 minutes ago

  @SkySports Who ******** is the guy yelling mind out mind out, at least use please or excuse me #******

• 
  Joeanne Thomas (@joeanne_thomas) reported 9 minutes ago

  @SkySports So rude!

• 
  ABLJ official (@ABLJ73) reported 13 minutes ago

  @SkySportsBoxing @SkySports Great fight rubbish show and a bad promotion

• 
  Mr Daryl T Catpiss (@DarylCatpiss) reported 16 minutes ago

  @Pleyndamour @SkySportsRL @SkySports It was pants during the hull game yesterday, whenever anyone scored it glitched like ****

• 
  Gerry Jones (@gerryjones78) reported 17 minutes ago

  So @SkySports red button option not working for superleague yet again 🤬🤬

• 
  Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported 21 minutes ago

  does anyone else hang out all the time with their trainer or is it just liam that gets to drag declan into a skysports bit? 😭😭

• 
  Mike Gore (@TheLobbyGobbler) reported 24 minutes ago

  @leythdave @SkySports @SkySportsRL I had that issue so reloaded the red button to get it on, the picture kept going blurry too during the game.

• 
  Ian Lewis (@IGL81) reported 27 minutes ago

  @SkyHelpTeam always so surprised by how bad the level of service is that is supplied by sky & their products. They hit rock bottom and then get out the mining equipment and keep digging to new depths.

• 
  Mark (@poshboy7) reported 28 minutes ago

  Oh would you look at that. UFC last night. Main event on @tntsports didn’t even start before the recording shut off. @SkyUK this is pathetic now. @Ofcom can you help with these

• 
  Boxingaddict87 (@boxingizlife87) reported 30 minutes ago

  @Zuffa_Boxing @SkySports @paramountplus Lmao it’s sad they forced to say this **** man. I spoke with Shane his last fight im not gonna say what he said but only getting 50k to 100k to main event is absolutely horrible but hey it’s Deana white

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 35 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  matt (@homerj72) reported 37 minutes ago

  @SkyUK why is my bill going up 40% but if I am moving the the same house I would get 40% cheaper. 21 year VIP customer charged more than new customer???? 🤔

• 
  bdosi (@bdosi72) reported 38 minutes ago

  @philltee @FOXFOOTY Victorians, who are responsible for 95% of all AFL media, don’t even know they’re doing it - and don’t much care! It’s precisely the same as listening to the SkySports F1 broadcast prattling on & on about their poms! Just unlistenable crap!

• 
  lando&K (@kanishk77233673) reported 38 minutes ago

  @ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!

• 
  Terrytini💤 (@Terestini) reported 39 minutes ago

  @SkySports Good. Horrible player.

• 
  Mel (@mellieleeds) reported 45 minutes ago

  @SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?

• 
  Bev (@bevjones55) reported 46 minutes ago

  @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

• 
  pawellwitt (@pawellwitt) reported 50 minutes ago

  @Zuffa_Boxing @SkySports @paramountplus Damn, he avoided that left hand and caught him with the right!

• 
  Peter Carrigan (@Wonderwall4393) reported 50 minutes ago

  **** I feel old.. Watching skysports news and they’re talking about Adriano as if he was playing 50 years ago. The boy had the potential to be remembered as one of the best we seen but sadly didn’t live up to it. But let’s no talk as if he was linking up with Pele fs.

• 
  alan devlin 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪☘🍀 (@alandevlin67) reported 51 minutes ago

  @ScotlandSky **** up no 1 cares what you think. You're a bigot n skysports should be ashamed employing you

• 
  ᕮⲙⲓ𝕣ⲁⲧⲉ🛡️ (@CoiNDosh) reported 56 minutes ago

  @SkySportsNews England is their own worst enemy; wtf is wrong with @SkySports just at the eve of world week you’re creating a useless headline let the manager cook. What matters is the team not an individual. Most generation will forget the names of those won it but not the country who did.

• 
  Tomyy (@UTDTomyy) reported 56 minutes ago

  @SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation

• 
  Ricky (@Ricky81D) reported 57 minutes ago

  @tonylon83 @SkyHelpTeam @skytv Honestly, all they have to do is put a phone number on the website, or better still give existing customers the deals new customers get, £149 a month existing, same deal as a new customer £49 for 24 months.

• 
  Matteo Littarru (@MLittarru) reported 1 hour ago

  @SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.

• 
  𝕊𝕙𝕒𝕫𝕫𝕪𝕜𝕚𝕟𝕤 🐾🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@shaz_england) reported 1 hour ago

  @SkySports How rude are that group not to walk around them. They're clearly doing a piece to camera. They're showing themselves up to be arseholes

• 
  General_Melchett (@General_Melched) reported 1 hour ago

  @SkySports So glad i don’t watch F1 anymore. It’s got **** all to do with racing anymore.

• 
  Jon Clarke (@jonclarke1974) reported 1 hour ago

  @SkyUK what absolutely shameful customer service, 6 phone calls and over 2 hours spent trying to get my master socket relocated, everytime it’s agreed and in place, only to receive a text saying it’s not possible and please call back, utterly shocking!

• 
  Dids (@afrodids) reported 1 hour ago

  Well done CBS. Rozicki was like the terminator in there just wouldn't go down... #boxing #skysports #Chrisbillamsmith