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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 56% Internet (56%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Mountain Ash, Barnsley, Southwark, Blackburn, Dunstable, Peterborough, Southall, London, Lytham St Annes, Bristol, Rochdale, Kettering, Birmingham, Derby, and Lincoln.

CityProblem TypeReport Time
Mountain Ash E-mail 21 minutes ago
Barnsley Internet 37 minutes ago
Southwark Internet 1 hour ago
Blackburn Internet 1 hour ago
Dunstable Internet 6 hours ago
Southwark Wi-fi 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jsloam
    jonathan (@jsloam) reported

    @GoonerGirl1969 @SkySports Awful coverage

  • Dudlypaul2
    Paul (@Dudlypaul2) reported

    @SkySports why is the Liverpool game not working on sky

  • Louise192P
    Louise (@Louise192P) reported

    @SkySports I'll give it a miss. Worst season for a long time unfortunately

  • sjmason09
    smason (@sjmason09) reported

    @skysports, it’s been 10 minutes and you’ve done spuds , city , Bournemouth , West Ham BUT NOT ONCE SHOWN THE CHAMPIONS. Wtaf agendas **** off you’re doing a spurs interview before Arsenal seriously ?? How???

  • saintantoni
    Antoni Jakubiak (@saintantoni) reported

    Also @SkySports, why ******** do I want to watch the last few mins of spurs when my team is lifting a trophy? Sort yourselves out.

  • gwr_67
    GWR (@gwr_67) reported

    @maroonajambo @BBCSportScot @SkySports It's appalling that they are treated this way where a tiny bit more cash overruns the service and commitment they have given all season. I am no fan of the BBC but their coverage of lower league football is great, sad that the poor pay TV service gets the glory.

  • EltonMcManus
    Elton (@EltonMcManus) reported

    All the @SkySports channels covering the football, which is cool. But what about the Indy 500?!?! Where is the extra emergency channel?

  • PsudoMike
    PsudoMike 🇨🇦 (@PsudoMike) reported

    @SkySports Barça Femeni still the gold standard. Four UWCLs in five years is borderline silly. Putellas, Paralluelo and Aitana ran circles around Lyon. 4 nil in a final is brutal. Lyon need to fix that midfield gap or they will keep losing these.

  • catmandu4
    Lee Fairbrother (@catmandu4) reported

    @xEllie24_ @SkyFootball @SkySports Sky sports is crap

  • IsraelWhites
    🇮🇱Israel Whites 💙💛🤍 (@IsraelWhites) reported

    You know you’ve taken a really really bad free kick when you don’t even get a replay on SkySports. Why is Aaronson taking free kicks when he doesn’t have the power to reach the goal? #LUFC

  • KwekuRhaster
    YAYA KAY KAY😎 (@KwekuRhaster) reported

    @TouchlineX @SkySports They should bring the squad already WTF is this breaking news every 2 minutes

  • JBxIxx
    JB (@JBxIxx) reported

    @jillyalb @SkySportsPL @SkySports Yeah, that game is on Main Event WTF are we watching it on + I swear if they cut off at the end of the match to something else!!

  • CraigWarrington
    Craig Warrington (@CraigWarrington) reported

    @GoonerGirl1969 @SameOldAFC @SkySports Terrible coverage

  • Xb0xGamer85
    Shorty (@Xb0xGamer85) reported

    @GoonerGirl1969 @SkySports 6 channels 1 has liverpool 1 has city and the rest is the same crap from every other game why just why @SkySports

  • cfc2364
    topei12 (@cfc2364) reported

    Anyone know when @SkySports are going to put the Arsenal game back on? Absolute ******* disgrace coverage this is. Playing Spurs relagation when they have their own channel. What ******** is this ****

  • shimataver
    Shimataver (@shimataver) reported

    @TouchlineX @SkySports Outrageous. WTF does Tuchel think he’s going… the Asian Champions League?

  • avalleybantam
    avb (@avalleybantam) reported

    Whilst it never says hooliganism was the reason it inferred it. And leads viewers to do the same. Please @SkySports uk. Edit the programme.

  • ayden_cards
    ayden_cards (@ayden_cards) reported

    @GoonerGirl1969 @SkySports 100% - it’s not like they have that match on a separate channel, if people wanted to watch that ****, they already would be. I’m watching Arsenal vs Palace, give me coverage of that.

  • sporadictv
    Jim Parsons (@sporadictv) reported

    @SkySports Awful coverage of the City presentations. No audio from the Johnny Stones VT Commentators not knowing who the staff on camera were.

  • pisgahjag
    J-G (@pisgahjag) reported

    @RBR_Daily F1 feed has the worst commentators, stop watching altogether. SkySports is better by far.

  • GoonerGom
    tommy heatly (@GoonerGom) reported

    Sweet Jesus I Don’t give a **** about salah pep city Bowen …**** sake @SkySports I want to see the champions…

  • Sunderland_73
    Ryan (@Sunderland_73) reported

    @SkyHelpTeam why ******** is the qualifying highlights not available on sky glass i am absolute sick of this **** ******* service I pay £130 a month for sky glass and nothing I want to watch is available

  • iamonabeach
    -on a beach- (@iamonabeach) reported

    @SkySports @NOWTV your stuttering live streaming service on my 900MB home broadband continues to be appalling.

  • kristophisonn
    Chris (@kristophisonn) reported

    @SkySports Happy to miss it the races are ****👍🏼

  • FareedSaumtally
    Fareed_s (@FareedSaumtally) reported

    @Khan_rule1 @GoonerGirl1969 @SkySports We are the Champions, No ******* time for LOSERS! Now Shut ******** up moron…

  • Bamincho_
    toby (@Bamincho_) reported

    @rogersmummy56 @SkySports Go and fix it for them plumber 🙄🥴🥴🌚🙄

  • BertfromEng
    Bert (@BertfromEng) reported

    @SkySports Why has spit the dog got that stupid t-shirt on. I have a run for the Hysel victims t-shirt 👍

  • KevinD18002484
    Kevin Knows (@KevinD18002484) reported

    Well @SkySports yet again showing they don’t like Arsenal. All about their North West mates. This coverage has been disgraceful. Paying for this crap - no wonder people IPTV. #Arsenal #skysports @arsenal

  • jamesmi29503135
    KOTV_22 (@jamesmi29503135) reported

    @TouchlineX @SkySports If we are bringing 3 strikers then fully valid, just only expected 2. Why has he never called him up before.

  • EdFreeman9
    Ed Freeman (@EdFreeman9) reported

    @shanetcurran @hewhodares182 @SkySports URC offer every game for every club for €40 in their online package. In the League of Ireland you get every game for every club for €95 for their package. GAA+ is overpriced and poor value for money. Would be much better if they showed more games without all the pundits