Is Sky having an outage?

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky problems in the last 24 hours

May 28: Problems at Sky

Sky is having issues since May 28 04:00 PM. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • ▪ Internet (79.01%)
  • ▪ TV (13.58%)
  • ▪ Phone (4.94%)
  • ▪ E-mail (2.47%)

Sky Comments

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Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • Sam Proctor (@sam_proctor95) reported

    @petermorris1987 @SkyUK Go through with it and cancel (they give you 30 days to change your mind) then an offer will come through to your box for 60% off

  • Rich (@BFCRich) reported

    @petermorris1987 @SkyUK I ditched them earlier this year and don't regret it. Overpriced shit

  • Michelle Forde (@BlueShell82) reported

    @SkyUK @Sueperb2 can you believe shoddy service to OAPs?

  • Graham Emery (@emeryg139) reported

    @SkySportsF1 @SkySports Let down by a Honda engine, deja by ??????

  • Archuna_V (@Archuna_V) reported

    @J0hn0AFC @RenaultSportF1 @alo_oficial 100% he could. Palmer overhyped shit from Britain. Hate skysports coverage of F1. Always talk up british drivers like they are demi gods.

  • Ian Martin (@ian1martin) reported

    @SkyHelpTeam my internet is down is due to weather

  • Simon (@ElsiesDaddy_Si) reported

    @SkyHelpTeam Awful service. Awful company.

  • chris hewitt (@xchrishewittx) reported

    Does anyone have problems watching recordings on @SkyUK #skyQ #ipad #errorcode18 #btinfinity2 #70mbps #uselessapp

  • Chef Justine Forrest (@JustineForrest) reported

    @SkyUK you need to sort this problem out or I'm moving to another service provider! Been with you around 20 years. This is not good enough!

  • Wilhelm Clarkstëiger (@willyumclarke) reported

    Fair play @SkyUK broadband is awful. It's slower than slow!

  • Ghost (@EssexR6er) reported

    Will never trust anything @SkyUK has to say again. Have money to waste? Then this is the company to deal with. #financialombudsman

  • charlotte (@cabellorealm) reported

    @SkyHelpTeam my internet is so bad that it keeps disconnecting me then telling that there are no networks

  • Saloni Jiwrajka (@SaloniJiwrajka) reported

    @SkyUK tried Pming your @SkyHelpTeam but they don't reply. Left tweets, no response! Outage here since a day now. Terrible.

  • skysie🎀 (@Skyseys) reported

    @SkyHelpTeam Would it also slow u down if ur neighbours were connected 2ur Wifi & they had 14 devices connected (#askingforafriend) #imnothappy

  • Iain Hoggan (@ihoggan) reported

    @SkyUK when ru going to fix all the bugs in the Q software? Believe in better? Believe in substandard service.

  • Richard Oliver Cabby (@RCAB44) reported

    @SkyHelpTeam any chance u could actually bother taking the time to reply to my wife @_RachiC ? What's the excuse for the poor service?

  • Game Booth (@The_Game_Booth) reported

    The worst thing about streaming from a small town is @SkyUK router being unable 2 maintain an upload speed n bandwidth for more than an hour

  • Dave (@Moosadembelly) reported

    @SkyHelpTeam hi, would like to cancel sky sports subscription online how do i do this?

  • Tracee Henge (@TraceeHenge) reported

    @SkySportsF1 @SkySports He really is a bad loser. #cantstandthelittleprick

  • Ablyss (@ablyssss) reported

    @SkyHelpTeam Yeah, they waved the installation fee also, but I'm still down lots of money! :(

  • Duncan Stripp (@DuncanStripp) reported

    As ever, the way @SkyUK treats a long term customer is appealing. A company that size forgetting who got it there - yet again

  • richard mc millan (@bigrichie2012) reported

    @SkyHelpTeam i have a problem with my sky box was watching early on and it cut off cables are fine

  • Cressida Cable (@cresssie) reported

    @SkyHelpTeam Unimpressed with your service, Sky. Online guide doesn't work, 'request an engineer' doesn't work + phone not being answered!

  • Natalie Rosewell (@Nats312) reported

    @SkyHelpTeam no signal at all on my tv q after dreadful install and nothing but probs since, sincerely hacked off and regretting move 2 Sky

  • charlotte (@cabellorealm) reported

    @SkyHelpTeam is there a reason to why my internet is so bad today on my pc?

  • Liz Maher (@Rudbow) reported

    @SkyHelpTeam really need some help with broadband not working, can't get through any other way!

  • Sharon (@goatfood73) reported

    @SkyHelpTeam any issues in Manchester with sky talk and broadband?

  • Carl Oliver (@coliver1986) reported

    @SkyHelpTeam Id be better off using my neigbours as mine is awful!!

  • Oliviaaaa (@Olivia___xD) reported

    @SkyHelpTeam still waiting on a response to my query from 8 hours ago. Who can help with a SkyGo upgrade problem ?

  • Rao Waqas (@Rao631) reported

    @JCarrington1978 @virginmedia @SkyUK They are absolutely terrible. False promises and awful call centre in india

  • Incognito (@EllermanShimon) reported

    @jcreedy @SkyHelpTeam Is your signal still down?

  • mr spicy meat (@DOOMGRIPS) reported

    @SkyHelpTeam absolutely disgusted at your internet service. The second I download anything, no one in the house can use the internet

  • Sarah O'Kelly (@moomz21) reported

    @SkyUK really awful service today! System error didn't book engineer that I waited all afternoon for yet you email and text to confirm apt?

  • Sara (@scsumner) reported

    @SkyHelpTeam not (yet) a customer but wondering if you could beat what we currently get with virgin media?

  • jcreedy (@jcreedy) reported

    @SkyHelpTeam No Sky signal all day in our whole building. All 18 residents. Your call centre will only send someone if we pay for it.

  • Ablyss (@ablyssss) reported

    @SkyHelpTeam worst customer service I've ever gotten in my life

  • Matt Cork (@matt_cork) reported

    A question @SkyUK ? If you overcharged a customer for broadband would it be fair to refund them the error value or engage in petty comms?

  • Jase Jackson (@GTFC_Jacko) reported

    Bores the shit out of me when they have to apologise for swearing on TV It's FOOTBALL fucks sake man up @SkySports

  • Steph Reid (@brainsinajar) reported

    @SkyHelpTeam guys. Whats going on with your broadband in Hove? Usually bad but these speeds are appalling

  • Ed Rennie (@EdRennie) reported

    @SkyHelpTeam any chance someone can reply to my dm from a few days ago. Our wifi has been terrible for days and no response

  • Cal ☆〜(ゝ。∂) (@pixki) reported

    @SkyHelpTeam is there a problem in BL5 ? My HD channels appear to have no sound

  • Liam Garrow Stewart (@garrow88) reported

    @SkyHelpTeam 2017 and you still can't solve signal loss due to a bit of rain

  • Matt Davenport (@MattDavenport) reported

    Terrible service recently from @SkyHelpTeam - looks like I won't be keeping my new deal and instead moving over to @virginmedia #shame

  • AroraU (@AroraU) reported

    @SkyHelpTeam seem to be having issues downloading Finding Carter on box sets. Is there something wrong with it?

  • Amy Garrett (@amychandler1989) reported

    Wil be cancellin Sky before we've even got it at this rate.2nd Sun wasted waiting for engineer.Not good customer service at all @SkyHelpTeam

  • Ian Barlow (@IanBarlow13) reported

    @virginmedia yet again my Internet is down. Why don't I move back to @SkyUK? It might not be as fast but it doesn't randomly fail

  • George Davies (@GKazimierz) reported

    @SkyHelpTeam Why is my fiber connection so poor? Reset my router and getting 11mbps, within 3 minutes this has fallen to 0.66mbps

  • Captain Chaos (@TheGasMan1985) reported

    @NSE_Latchmere @SkyUK Is the rain causing problems?

  • Megan (@Meggzzie91) reported

    @SkyHelpTeam Last time I had to wait for a response like this was in December about subtitle issues on the mini box. I never heard back...

  • Louise Humpage (@LouiseHumpage) reported

    @virginmedia We are calling now to cancel the installation thanks, we have renewed with @SkyUK

  • Louise Humpage (@LouiseHumpage) reported

    @virginmedia We are calling no thanks to cancel the installation. We have renewed our contract with @SkyUK

  • Nick Abbott (@IAMABBOTT) reported

    @BTCare Line is in. But just fed up of being promised calls and never getting them. I've moved it all to @skyuk

  • Lee halls (@Leehalls1) reported

    @NoToIndyRef2 @SkyHelpTeam Tell me about it Iam still wait to been over a week very poor service for sky

  • Connor EIIiott (@connorCDE) reported

    @SkyHelpTeam If I cancel my account, how long does that take to process?

  • billy Lee (@billylee1964) reported

    @SkyHelpTeam can someone answer can't ring sky mobile and home phone not working broadband say external fault phone says check line

  • billy Lee (@billylee1964) reported

    @SkyHelpTeam @gram1974 Glad there answering your tweet I've been waiting since yesterday rubbish customer service

  • DB (@DomGFCBallard) reported from Chatham, England

    I fancy watching the League 2 Play-Off Final but theres a problem with the signal on SkySports channels. Sort it you shithouses @virginmedia

  • Josh Goring (@drummerJoshG) reported

    @SkyHelpTeam I have seriously had enough of your bad service

  • Paul Bowker (@PaulBowker) reported

    @SkyUK Have you ever tried watching a #GrandPrix with "connectivity problems"? #skyq #wishidneverswitched #MonacoGrandPrix

  • Michelle Ellen (@mwalker_28) reported

    @SkyHelpTeam while my partner was trying to upgrade to Sky Q.... I was referred to as "The Mrs" by your customer service team! #howrude

  • Josh Goring (@drummerJoshG) reported

    @SkyHelpTeam better be a good reason for losing my signal during the F1

  • billy Lee (@billylee1964) reported

    @SkyHelpTeam why has nobody replied to my tweets from yesterday and today and dm think I should leave sky rubbish customer service

  • [MEADOW_DEV] (@Meadowcottage13) reported

    @SkyHelpTeam Any reason why my Sky+ HD box wouldn’t be getting a signal when the dish is fine and there’s no bad weather?

  • Scott (@scott86leeds) reported

    I've had no @SkyUK signal for about two weeks now and it's starting to annoy me a little bit

  • Eileen 🖤🦍🖤 (@LuckyDipster2) reported

    @SkyHelpTeam Our landline is not working and our broadband keeps cutting out. HELP!!!

  • Elwyn Edwards (@ElwynEdwards86) reported from Penrhyn-coch, Wales

    Broadband back to super slow this weekend, what's going on @SkyHelpTeam

  • - (@rlsjcmine) reported

    SkyHelpTeam: JOYR1D1NG Our Live Chat service is very popular with customers so you may find calling a quicker option - …

  • Paul Crookes (@CfcCrookes) reported

    @SkyHelpTeam are there internet issues in the Chesterfield area as yet again I can't do anything on the internet which keeps happening

  • Brooklyn (@Brooklyn_315) reported

    @SkyHelpTeam ur sky chat is worse online chat service ever. Chat services are supposed to be quicker & easier than calling

  • Mick Lumley (@MickLum) reported

    @WaveyDavey001 @Eurosport_UK @SkyHelpTeam First World Problems or what? Your eyes won't fall out if you watch something in SD now and then. At least we can still see it somewhere/how

  • David Heffernan (@daheffernan) reported

    @SkyUK 2 days trying to get through to you and you constantly push me to the text service then cut off. I want to speak to a HUMAN!!!!!

  • Mark Dearman (@mark_dearman) reported

    @SkyHelpTeam mobile data not working at all on SKY Mobile for the past two days. Is there a known issue? I've reset Network Settings etc.

  • jack (@JackWeds) reported

    @SkyUK sat down to watch round two of the world superbikes. But (as usual) it didn't record? Any reason your services are so awful?

  • Jamie (@Jamiemulv1) reported

    @SkyHelpTeam joke of a company as soon as I told your system I wanted to cancel I was connected to a human, who couldn't speak English.

  • Chris Woods (@christopherw) reported

    @SkyHelpTeam With luck I can get it to the 4 and 5 mbit 1080 streams but it'll frequently drop back down. Is like throughput can't cope with highest qual

  • Oliver Collings (@oliver_collings) reported

    @bt_uk @BTCare if my BT TV box crashes AGAIN and I miss the F1 today I'm moving all my services to @SkyUK . I'm sick of your crap hardware

  • DMCI MUFC (@DMCI6955) reported

    Man City Spurs & Liverpool had a Bad season they won NOTHING #Talksport #SkySports #bbcsport #btsports #StopTalkingBullshit #MUFC #GGMU

  • Denise Allen (@Denise_1975_) reported

    @SkyHelpTeam still having on / off problems either broadband fitted the new filters and now it's going from flashing Amber To off

  • Eileen 🖤🦍🖤 (@LuckyDipster2) reported from Ashington, England

    @SkyHelpTeam PLEASE can you help me with my intermittent broadband signal?

  • mark bridge (@Bridgey1982) reported

    @SkyHelpTeam when can I expect the fix to Sky Q to be pushed trough? Had it for less than 24 hours before it broke #SkyQ