Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (13%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Downham Market, Glasgow, Liverpool, Birmingham, London, Halifax, Kirkcaldy, Hackney, Luton, Southwark, Harringay, Blackburn, Broseley, Taunton, and Bideford.

City	Problem Type	Report Time
Downham Market	Phone	44 minutes ago
Glasgow	Internet	4 hours ago
Liverpool	Internet	5 hours ago
Birmingham	Internet	5 hours ago
London	Internet	5 hours ago
Glasgow	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl🇵🇸 🇪🇺 (@HantsCastiger) reported 6 minutes ago

  @Pleyndamour @SkySportsRL @SkySports I watched on laptop via sky sports App and honestly no issue

• 
  Ⓟⓗⓘⓛⓘⓟ Ⓦⓘⓛⓚⓘⓝⓢⓞⓝ ⚒⚒⚒⚒ (@BM06WHO) reported 8 minutes ago

  @SkySports @Carra23 What a Piss Poor Side...

• 
  ⭐ ⭐ (@Usergonefor2025) reported 8 minutes ago

  @TheBluesFeed @SkySports SAY SOMETHING WE DONT ALREADY KNOW FOR **** SAKE

• 
  Freezer_Roebuck (@BackupFreezer) reported 9 minutes ago

  @josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.

• 
  Giles Thatcher (@G1ZA) reported 10 minutes ago

  @OrlandoCitySC are used to these conditions and the reporting is terrible! Game will be on, just delayed. @SkySports reporting is oblivious!!!

• 
  HowToGetMoneyAndTruth (@HowToMoneyTruth) reported 10 minutes ago

  @DeadlineDayLive @SkySports bruh activating him now feels like a desperate move y’all really think he’s the solution? this ain’t it fam it seems there’s nothing new under the sun—same script just different actors let’s keep rewriting the same old lines

• 
  ᕮⲙⲓ𝕣ⲁⲧⲉ🛡️ (@CoiNDosh) reported 10 minutes ago

  @SkySportsNews England is their own worst enemy; wtf is wrong with @SkySports just at the eve of world week you’re creating a useless headline let the manager cook. What matters is the team not an individual. Most generation will forget the names of those won it but not the country who did.

• 
  AndreWick🏎️🏍️🏁 (@letsgogp) reported 10 minutes ago

  @SkySports the guest on the grid are not obligated to speak to @MBrundleF1 , also you need to get someone with a more likeable personality to do that job, he's rude and entitled. Read the room! #F1 #MonacoGP

• 
  Jonwebreal (@jonwebsterreal) reported 11 minutes ago

  @SkyHelpTeam somebody please contact me as a matter of urgency your mobile team is absolutely horrific and my issue has been going on for ages now! I’m sick to death of your agents blind transferring me and have already spent close to 10 hours on the phone to them

• 
  Rubes (@Rubes6736) reported 12 minutes ago

  @danielsjourney1 @SkyHelpTeam Buy a Mesh WiFi system. It'll permanently fix your upstairs signal without adding to your monthly bill. Sky lock whole-home coverage hardware behind an extra monthly paywall, so you’ll buy the add-on.

• 
  Darren omalley (@darrenO83) reported 13 minutes ago

  @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

• 
  toni (@tonifcbarca) reported 17 minutes ago

  @realrxAFC i used to chat w that guy now hes sitting on skysports panels 😭 like wtf

• 
  TRAY SAVAGE (@BrightEnob29853) reported 18 minutes ago

  @AkintoyeFemi8 @ultimate_kombo He is a bigger journalist he has to verify his news properly before saying, not jumping on every trending issue, will skysports post something because it's trending?

• 
  Bego (@bezosishere002) reported 18 minutes ago

  @Blue_Footy @SkySports **** you idiot you have been saying the same **** for the last three months

• 
  Ricky (@Ricky81D) reported 27 minutes ago

  Hi @SkyHelpTeam @skytv can you please make it more difficult to cancel a subscription out of contract ? All I want is a phone number, website is taking me round in circles.

• 
  Andy Parker (@aparker60) reported 34 minutes ago

  Rather bemused by @SkySports showing the worst possible angles for catches behind the wicket. Not sure whether it is a drone or a fixed camera square of the wicket. Just show it from in line with the pitch.

• 
  Justine Green (@dollybb37) reported 34 minutes ago

  @danielsjourney1 @SkyHelpTeam Don’t believe them, we are in exactly the same position even with the boosters. Had 12 months of constant drop in service TV, constantly buffering when watching mini box. 5 different engineers been out. We’re going back to BT at the end of the month never had any issues with them

• 
  Conor Kennedy (@conorkennedy92) reported 38 minutes ago

  How is it acceptable @SkyUK that you want to charge me £250 to cancel when you couldn’t provide me any services. You couldn’t provide broadband for 2 month so I cancelled. Now you give me a bill to cancel for no services. Is your company such a mess that you need to con?

• 
  J (@JKhezz07) reported 38 minutes ago

  @SkyUK ur network is ******* ****. Deadspots everywhere, 5G working for 5 seconds then not. Going to EE lads cya

• 
  Kakarot (@K4MRXN20) reported 39 minutes ago

  @bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?

• 
  Mark F (@Pleyndamour) reported 42 minutes ago

  @TigerTowns88 @SkySportsRL @SkySports Well I’m sure Stuart would enjoy the error messages, stream not working, and constant faff to find the games.

• 
  MATT♒ (@KpaghMatth71367) reported 43 minutes ago

  @SkySports Interesting call from Tuchel. Livramento and Chalobah are different profiles, but maybe England don't need a direct replacement. Perhaps Tuchel wanted defensive stability and versatility more than attacking flair.

• 
  mwila chilufya (@mwilz) reported 43 minutes ago

  @FIFAcom better get their house in order. Football is slowly losing credibility. The silence doesn’t help. These are the things late author Andre Jennings spoke about even in the Blatter administration. @talkSPORT @SkySports #WorldCup

• 
  Joshgafc (@joshb0507) reported 44 minutes ago

  @leythdave @SkySports @SkySportsRL The coverage is atrocious they've treated RL like **** for years. Red button is so poor

• 
  Mike Gore (@TheLobbyGobbler) reported 48 minutes ago

  @leythdave @SkySports @SkySportsRL I had that issue so reloaded the red button to get it on, the picture kept going blurry too during the game.

• 
  JasonBarnett (@JasonBa16239507) reported 49 minutes ago

  @SkySports At least these 2 are more down to earth , dont know who some of these celebs think they are ?

• 
  Mumo UTD (@mumo_utd) reported 57 minutes ago

  @SkySports I used to hate Gary Cotterill after the Erik ten Haag incident. But to be honest, the guy has passion. Kudos man

• 
  Prof Doug Kell CBE #FBPE #FBPA🔶🇪🇺 (@dbkell) reported 60 minutes ago

  @SkySports claims it is free to watch the cricket and I am logged in but their who shtick makes it impossible as they are only interested in forcing me to join the paid one. Which I shall NEVER do while Murdoch runs it. DISGUSTING.

• 
  ZzzAFC (@MJDGun) reported 1 hour ago

  @SkySports @Carra23 Gordon sucks 😭

• 
  Wayno103 (@wayno_103) reported 1 hour ago

  @SkySports Pay licence fee for people like this unfunny ****. And Willoughby now popping her Head back up. **** off .