Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Batley, Chingford, London, Southwark, Birmingham, Hounslow, City of Westminster, Rotherham, Dublin, Southend-on-Sea, Bishop Auckland, Glasgow, Milton Keynes, Stockport and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Chingford |
TV | |
| London |
Internet | |
| Batley |
Wi-fi | |
| Southwark |
Internet | |
| Southwark |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Senior
(@citydoc56) reported
@AlexThacker10 @thecityzensfc @SkySports But it is a false opinion because there are no facts to support it.
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GC
(@47united) reported
@UtdDistrict @SkySports Sit down or stand up.
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PAUL CAROLAN
(@PAULCAR25870413) reported
@Crazed_Lfc @SkySports And what attracted you to support City in the first place, another plastic
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Dean Woolley
(@woolster80) reported
from
Brampton Bierlow, England
@SkyHelpTeam My broadband is down this morning. Ran the online checker which says it’s found a problem ‘outside my property’. I’ve requested an engineer but it says it could be 2-5 days. I’m completely relying on my broadband for work. Is there anything you can do to get an engineer quicker?
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Stephan 🏳️⚧️🇪🇺🏴
(@Hellblazer_Sith) reported
@SkyHelpTeam Any issues with me throwing my sky Q router out a window and replacing it with my own? The constant disconnects are really annoying.
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Joe Snellgrove*
(@JoeSnellgrove82) reported
@SkySports Poor old pep eh 🥲
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Simon Hoyle
(@SimonHoyle3) reported
@nataliesawyer @SkyHelpTeam Hi! Natalie. All those years @ Sky and a dodgy signal. Just not good enough!. Did you solve the problem in the end!?
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Truth hurts
(@12yjk) reported
Pep Guardiola plays down Manchester City's chances of signing Sergio Aguero replacement as he claims high prices make transfer replacement-as-he-claims-high-prices-make-trans @SkySports all this rumours about Grealish and Kane to go City been flush in the toilet
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hansus
(@HanceMsokwa) reported
@Crazed_Lfc @SkySports Its just business bro...calm down
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Three Rivers - Pitch & Paddle
(@campat3rivers) reported
@SkyHelpTeam our number is provided by you, when we make calls out the receiving phone comes up with “No Caller ID” unless we put in 1470 first. We would like to have our caller ID just come up. Can you help?
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Richard Clarke
(@clarkeyrj) reported
@SkySports Poor city
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Samantha Kate
(@SamanthaKate122) reported
@SkyUK As a new customer I am disgusted with the service and I am not yet installed. Not happy at all!
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Canaries Down Under
(@CanariesDU) reported
@SkySports Poor little poppets😢
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Mike Bison
(@Don22934815) reported
@SkySports Support for what? Fucjing worlds gone soft
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J.Perry
(@James_perry87) reported
@Stevie89355577 @SkySports City have never paid over 50 million for a striker never mind 150 million
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The British Ace
(@BritishAce1738) reported
@SkyHelpTeam Something to do with 'Line Error', we have booked an engineer (on Monday), but no sign of them.. We did regain connection on Tuesday but really slow, so most likely an external issue..
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Andy
(@Andy14801156) reported
@SkyUK hi I feel like I'm getting the *** around I've had no broadband since I got it upgraded last Friday.been told by customer services its a router problem yet a sky tech came out Saturday and said it wasn't a the router.
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Becky Chester
(@BeckyC4794) reported
@SkyHelpTeam can someone please help, I had a sky mobile delivery due today but DPD have left it in a random back garden that isn’t mine and they are not getting back to me.
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Sarah
(@SarahK_tweet) reported
@SkyHelpTeam It just kept telling me to disconnect and reconnect everything. It’s working today, if a little slow.
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Andy
(@Andy14801156) reported
@SkyHelpTeam I don't take too kindly to a member from sky customer services hanging the phone on me when I'm trying to resolve an outstanding issue with my broadband
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emeles #mylifematters 🏴🇬🇧🇪🇺 👍
(@emelschwartz) reported
@SkyHelpTeam Still you miss the point! A customer service dept that closes at 9pm even when holding to be answered... But don't worry, I sorted it out in the end with no thanks to sky customer services or @SkyHelpTeam
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Luke Harvey
(@thelukeharvey) reported
@SkySports Aaaah poor Man City. I feel for them. Fancy not being able to buy the world's best players. How will they cope.
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🌚
(@RonChuck24) reported
@SkySports I also offered my support why do I not get coverage Mr Sports?
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Adam Theaker
(@adam_theaker) reported
@SkyHelpTeam hi, got sky Q and Netflix will come through my sky bill now. However my Netflix gets paid on a different card. Will this cause a problem and be double billed?
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Simon
(@SReds28) reported
@SkyHelpTeam your website straight up refuses to let me see deals and offers when trying to while logged into my account: it just takes me back to the same page on my account. Please help?
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simon lane
(@simonlane44) reported
@SkyHelpTeam any chance someone can get in touch with me to discuss awful service and non response to formal complaint reference 1721818818. Thanks
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Mike Bison
(@Don22934815) reported
@SkySports Support? Ffs the worlds gone made Shes lot a game of tennis grow up
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🗣
(@_WL05_) reported
@Stevie45444915 @SkySports But he’s acting like the poor child of the league, he’s got the most expensive squad ever assembled, let’s not get mixed up here he’s got money to burn for players yous will be just fine buying anyone you want
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Becky Chester
(@BeckyC4794) reported
@SkyHelpTeam Can anyone help? This is an expensive item that I can’t afford to have go missing…
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Steven Lobel 🇬🇧🏴
(@StevenLobel10) reported
@shoutinthewind @SkySports Literally Marcus Rashford said he felt the same so do one idiot