Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (53%)
• Wi-fi (17%)
• TV (13%)
• Phone (9%)
• Total Blackout (5%)
• E-mail (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Manchester, Stoke-on-Trent, Leigh-on-Sea, Wandsworth, Blackburn, Enfield Town, Birmingham, Romford, London, Bury St Edmunds, Harringay, Sunderland, Cambridge, Lowestoft, and Rotherham.

City	Problem Type	Report Time
Manchester	Wi-fi	51 minutes ago
Stoke-on-Trent	TV	1 hour ago
Leigh-on-Sea	Wi-fi	3 hours ago
Wandsworth	Phone	6 hours ago
Blackburn	Wi-fi	7 hours ago
Enfield Town	Internet	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Walsh 🏳️‍🌈🏳️‍⚧️ (@Jamborella) reported 5 minutes ago

  The Championship is back! Horrendous decisions from the ref have givenWolves a point and @SkySports get the story they wanted. Never change @EFL and @PGMOL_FA you absolute shower of incompetence

• 
  Marty Devlin (@martydev1888) reported 7 minutes ago

  @SimonRusbridge @SkySports Hes ****** awful

• 
  Elphas K. M. (@IronEMK) reported 10 minutes ago

  @TouchlineX @SkySports They should trust him on this. His formation and rigidity may be his problem but he is always right on the type of players he needs.

• 
  Chris Clarke (@ChrisCl57553120) reported 14 minutes ago

  Well done @SkySports 1st day of season and red button not working @SkySports

• 
  John (@Johnhungryb) reported 23 minutes ago

  Watching Wycombe Wanderers and reading on skysports plus camera quality is awful constantly buffering is it just me ? @SkyFootball @wwfcofficial

• 
  Jessica (@_whosthatjess) reported 24 minutes ago

  Hi @SkyUK, you’ve ripped my Nan off for around £5000 and are refusing to help her get this money back. She’s a pensioner and doesn’t have this to spare. She’s been offered a phone line at £10pm but I’m not sure how this helps anyone but you?

• 
  The Woman (@TheWomanHolmes) reported 24 minutes ago

  @bmstewart2004 I cancelled it after a terrible service and being passed around Philippines AND Africa, with none of them being able to understand me.. NOW @SkyHelpTeam are threatening me with bailiffs and court action! UNBELIEVABLE!

• 
  Milber Jinslade (@xeode) reported 25 minutes ago

  @Sargy7 @SkyUK used to pay sky over £120 a month back when that was hard to do, moved to a house without a dish and just never got around to installing it because was mostly watching stuff online anyway i realised. what a good realisation it was to get £100 a month back in your pocket

• 
  simon foster (@shymon99) reported 25 minutes ago

  @skyuk Wow your customer service is now appalling..... How do I make a complaint... Including complaining about the cancellation team -who just cut me off

• 
  box cutter 🏆🏆🏆✖️8️⃣ (@Celtic2theCore7) reported 26 minutes ago

  @SkyHelpTeam how about trying to fix the broadband in knightswood area Glasgow slow for 4/5 days in and out connection was fine a week ago before you sent sky sales people round front doors

• 
  Hopper (@154PinkChairs) reported 30 minutes ago

  @SkySports why is the streaming service not working for live matches??

• 
  j (@corazonblanxo) reported 32 minutes ago

  @amitttrmfc2 @theMadridZone @SkySports you talk **** about vini but want benzema back

• 
  Mattycov (@mattycov2) reported 32 minutes ago

  @TheClubLiveTw @SkySports Probably on a train mate but **** knows

• 
  A. J. A 🇬🇧 🇮🇱 🇺🇦 (@AJA85148111) reported 33 minutes ago

  @eurofootcom @SkySports Poor C**t

• 
  Dave B (@Baggers55) reported 33 minutes ago

  Why show so much of the aftermath of a goal, in a replay, after it's been scored? There's a game going on in the background that we're missing!! Don't need to see Kiefer Moore in slow motion for so long. @SkySports

• 
  Wombles Had A Moan (@Womblesmoan) reported 35 minutes ago

  @reesefletcher_ @Donsboy1988 @SkySports Maybe Sky should sell to some private investors and then their service would be better and more competitive. All we want is to see success on and off the screen. #contemptforfans #poorcomms #blamingallourproblemsonfanownershipisfun

• 
  George Green (@GeorgeAGreen) reported 35 minutes ago

  @HammersHubWHUFC @SkySports Should have got the 24 year old Parrott but it seems the market stall spiv way of dealing in the transfer market practiced by the Porn Dwarf has not gone away since he stepped down.

• 
  DR .PERRINS Media Teacher (@Mr_Perrins13) reported 36 minutes ago

  This is one of the clubs btw that the scum at @SkySports will tell you all is a well run club and represents its community... Horrible scumbags for doing what they've done...then owned up to And then doubled down #premierleaguescum

• 
  Simon Rusbridge (@SimonRusbridge) reported 37 minutes ago

  Why does the @SkySports commentator sound like he’s speaking in yo a cup. This is terrible #bolton

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 44 minutes ago

  Yet again Carnt watch bulls vs wigan red button issues errors joke @virginmedia @SkySportsRL @SkySports ruined night again

• 
  Gaz Warrington 🐝 (@Gazwarrington) reported 46 minutes ago

  @biteyourlegs @OptimiusPrincep Just YouTuber content. Like SkySports Views. It’s never news, it’s randoms stating opinions as facts. It’s tiresome and why don’t give my time to either.

• 
  Grumpy ✨ (@phillip3108) reported 48 minutes ago

  @SkySports why is your app not working since the update 😡

• 
  H benno (@hbenno6) reported 49 minutes ago

  @SkyUK are the worse provider in the world. Customer service is none existent

• 
  Cockney Gooner (@jay425732184058) reported 51 minutes ago

  @FergiesRightRef @HarryMaguire93 @LukeShaw23 Dont listen to the media & these fools on this APP thay all follow one another like sheep never get the proper news about players lazy work even AFTV, talksport, skysports etc football matches on won on a grass pitch not on paper not on deluded peoples views on this APP lol.

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 53 minutes ago

  @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?

• 
  Glaspark (@Glaspark) reported 54 minutes ago

  @Sargy7 @SkyUK Blame it on the courier service. It'll be old equipment anyway.

• 
  John Bird (@John_L_Bird) reported 55 minutes ago

  @virginmedia skysports+ not working for the first league fixtures of the season?

• 
  Stevie (@stevenjh1821) reported 55 minutes ago

  Hi @virginmedia so after a few years with yous it's time to say bye. Rang yesterday about my contract and it was going to jump from £86 to £161. After speaking to someone else they got it to £86.50. A new customer gets a better deal. Looks like I'm going to @SkyUK

• 
  Mark Anthony (@85MarkAnthony) reported 1 hour ago

  @TheClubLiveTw @SkySports McKola is the worst

• 
  Sports Betting & Tips (@emjayeff1983) reported 1 hour ago

  @SkySports Should have been stopped way before that. Bad refereeing