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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Reading, Glasgow, Dublin, Airdrie, Oldbury, Brentford, Birmingham, Watford, Bristol, London, Dartford, Wigan, City of Westminster, St Helens, and Leek.

CityProblem TypeReport Time
Reading Internet 3 hours ago
Glasgow Wi-fi 3 hours ago
Dublin Total Blackout 4 hours ago
Airdrie Internet 4 hours ago
Oldbury Wi-fi 4 hours ago
Dublin Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LeonP3108
    Leon (@LeonP3108) reported

    @fesshole Totally agree. The Premier League is awful these days - VAR, cheating, players all like robots, no room for mavericks, SkySports dumbing everything down…..

  • nkwabyte
    NkwaByte (@nkwabyte) reported

    @theMadridZone @SkySports Just give it to him, all the bad nuts will be exposed, but in hindsight sight this is what they should have done for Xabi Alonso

  • StephenCorcor19
    Stephen Corcoran (@StephenCorcor19) reported

    @StokeyyG2 @SkySports They are proud to support a club that cheats

  • _MrHardy
    🌸Mr_Hardy🌸 (@_MrHardy) reported

    @F1Media @SkyGroup @SkySports BAD NEWS!! **** british bias

  • CorkFella
    CorkFella (@CorkFella) reported

    @SkySportsNews @Support. I have blocked Sky sports. When I check my settings it invites me to "unblock Skysports". So, why am I seeing this in my feed?

  • MarcoTrava3
    Marco Travaglini (@MarcoTrava3) reported

    @justcfc @SkyKaveh @SkySports The right manager is never going there now. The project is Fugazi.

  • SoniaUllah
    Sonia Ullah (@SoniaUllah) reported

    @SkyUK you have the WORST customer service. There is no one to speak to except AI chatbots, it’s so frustrating! For the amount of money you charge people, it’s shocking you don’t have a proper team in place. Been trying to get through to someone regarding an issue for 2 hours!

  • TheMopingOwl
    Blush Unseen (@TheMopingOwl) reported

    It sounds like the @SkySportsGolf producers are trying to drown out their commentators with a combination of bird song, noise from the on course bar & horrible house music. #pgatour #truist #skysports

  • teeasesanya
    Timostar (@teeasesanya) reported

    @RuheheDerek @SkySports I don't understand you hate mbappe? Is he d cause of Madrid's problem? Strikers are meant to be selfish and so is vini, so stop blaming d poor guy as if he is the cause of Madrid's misfortune. Blame d ******* board and Perez

  • JUNIORII
    Lawrence (@JUNIORII) reported

    @SamJDean I don't respect football writers. They contibute nothing to the game of football. Their ill writing contribute massively to why some professional footballers lose it mentally & never recover. And I hate how @SkySports have them around every Sunday morning to vomit total nonsense.

  • SirVondia
    Vondia (@SirVondia) reported

    @SkySports **** all this just let only the nr. 1&2 of every country compete in de CL. Or just change the name of the tournament this has nothing to do with champions anymore.

  • unrandomrants
    Randomrants (@unrandomrants) reported

    @FCK_USA @SkySports embarrassing that you dunno what you are talking about. Only the top 100 male players live a comfortable life and the rest live paycheck to paycheck because the majority of money goes to the organisers. That’s the problem, duh. Educate yourself with the issue in question first

  • HomelanderUk
    HOMELANDERUK (@HomelanderUk) reported

    @SkySports ****** journalist not calling out the issues

  • foxinperu
    david fox (@foxinperu) reported

    @spfl @SkySports That’s horrendous. Steven McLean an absolute disgrace - that could come to decide the title. Motherwell player cuts across Hearts player in the box, makes contact and is nowhere near the ball. Couldn’t be clearer. A horrible whiff from that decision for me….

  • footballisugly
    Football Idolatry (@footballisugly) reported

    @davidyelland @ManCity Awful Arsenic have been outplayed but the league regrettably is awarded to who accumulates most points, by hook or by crook. If Arsenic and Celtic win the two leagues, I will try hard not to self-harm! It's the season from Hell. #epl #Football robs us of our happiness. @SkySports

  • Real_LegitLFC
    Real Legit LFC (@Real_LegitLFC) reported

    @SkySports English media are terrible. They stop talking about Rashford, Jude Bellingham, Trent A Arnold since they left England to Spain. But today, they are concentrating on Mbappe. It seems this attack on the French man is orchestrated?

  • Ashaman_Tor
    Tor (@Ashaman_Tor) reported

    @SkyUK every evening lots of less exactly at 6pm, your status checker says no problems to line or with WiFi. Is this normal?

  • WilliamReidBoyd
    WilliamReidBoyd (@WilliamReidBoyd) reported

    @SkySports Court hopping your tennis coverage again. Do you have something against your subscribers simply sitting down and enjoying a match? Get rid of whoever is resonsible for this.

  • PhilHyde9
    Phil Hyde (@PhilHyde9) reported

    @baggies_rich69 @SkySports Still clinging on like a bad smell

  • CcJcraig89
    Charlie (@CcJcraig89) reported

    @SkySports honestly why have you given Merson the Utd game? He doesn’t even pretend to hide His distain for us, I’m paying a fortune to listen to his bullshit. What a joke. Never again. #skysports

  • TPybis
    L4 (@TPybis) reported

    @SkyHelpTeam wifi gone down again happens every night put security of my home at risk cctv as wifi down again .checked for problem on sky app and app checker says my WiFi broadband in fine ?

  • PublicVoodoo
    Alex (@PublicVoodoo) reported

    @AranNicol1994 Had enough of that stadium so wont be going next season whether we stay up or go down. But atleast if we go down we will likely be on TV for a majority of the games as a big team down there so justifies paying for skysports.

  • Welisville
    ATL Jaycobs (@Welisville) reported

    @theMadridZone @SkySports Mourinho thinks he can do anything to these guys, trust me before people act this way,they already have what they want in mind None of these players are scared to be sold but they'll never take any rubbish from Mourinho

  • ceasefire_now__
    BJFD 🇵🇸 (@ceasefire_now__) reported

    Kris Boyd is absolutely unbearable on @SkySports. Put the gak down and shut ******** up!

  • Ondaintreefarm
    Farmer Luke 🥔 (@Ondaintreefarm) reported

    @jbsnorthsky1 @SkyUK It’s just been a catalogue of errors, my favourite being they could beat my new contract price, the phone went silent when I said it was sky

  • SctJ2023
    Scott Jefferies (@SctJ2023) reported

    @andybullyuk @SkySports @Boro Tailed off at the bottom when he joined & pretty much already relegated in January but the managers the issue. Righto buddy.

  • DavidRi41127350
    David Riley (@DavidRi41127350) reported

    @HertsGTFC @SkySports The plucky underdog story none of the media gives a flying **** about because of Wrexham!

  • waynesmith19881
    Wayne (@waynesmith19881) reported

    @SkyHelpTeam Pack of wankers help your customers instead as sending them round in circles to other platforms dum *******

  • GOATEDKAYKENNY
    KAY_EBI🐐⚖️ (@GOATEDKAYKENNY) reported

    @SkySportsNews @Modheemofficial This is now their stupid brainless narrative? Nothing else to run with, the @Arsenal juice dried up Skysports? Disgusting bums 🤧

  • KakarotOnSol
    Kakaroto (@KakarotOnSol) reported

    @theMadridZone @SkySports Anything else would be stupid af