Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (17%)
• TV (17%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Brentford, Newcastle upon Tyne, Redditch, Bedford, Redhill, Croydon, Wandsworth, Oldbury, Sunderland, Erith, Northampton, Blackburn, Coventry, and City of Westminster.

City	Problem Type	Report Time
London	Wi-fi	38 minutes ago
London	Wi-fi	41 minutes ago
Brentford	Total Blackout	3 hours ago
Newcastle upon Tyne	Total Blackout	3 hours ago
Redditch	TV	4 hours ago
Bedford	Internet	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T.C. (@culturaldude) reported 4 minutes ago

  @jenred01 @SkySports Apparently not. They have your money so basically “**** you”

• 
  Bibs (@Bibbow) reported 4 minutes ago

  ******* Sky Sports UHD SUCKS on Sky Stream...even with a wired gigafast full fibre connection. @SkySports sort it out

• 
  Steven (@ste_efc76) reported 4 minutes ago

  @SkyFootball @SkySports It is a ******* fix

• 
  Abi🦒 (@_a1794s) reported 5 minutes ago

  wouldn’t it be nice if your sky box just connnected to your sky broadband and didn’t have to reboot or ring every few months to sort it out😡😡😡. never mind the fact calling gives me major anxiety but can’t get it sorted any other way, SO ANNOYED. @SkyHelpTeam

• 
  andrewp (@andypcab) reported 8 minutes ago

  @SkyHelpTeam @jozefthemad Hopeless the lot of them…maybe cancel all direct debits and they might contact you

• 
  Matthew Clough (@fieldheadrhino1) reported 8 minutes ago

  @stuartpykesport My mane problem with the coverage of @SuperLeague on @SkySports is that the technology for ss+ is lacking. Fails to load half the time & when it does it quite often will freeze & or lose the sound. The presentation of the none red button games is stale.

• 
  SPIKE11 (@SpikeArmstrong) reported 11 minutes ago

  @SkySports presenter that's never a penalty!!! Their player dives for the second deffo penalty.. what a ****..

• 
  TALKCITY (@IMANGELSWAKODIE) reported 12 minutes ago

  @SkySports wtf are they doing ?????😭😭

• 
  ONE DOS✈️ (@OlaBilly5) reported 13 minutes ago

  @SkySports Who told Rosenior have a say to Sanction Enzo?he is a puppet and he had no choice that to agreed with those bad owner to ban Enzo even when he knows He is will be important against City. It's Extremely Pathentic #BlueCoOutNow

• 
  Mikel Supreme (@Otees13) reported 16 minutes ago

  @SkySports @WeAreTheOverlap and this is why I despise you. I no longer watch because it’s riddled with **** like this and vile men like @Carra23 Fix up.

• 
  Tony Christie (@bradfordbantam) reported 16 minutes ago

  @SkySportsBoxing @SkySports **** fight dont rate dubois at all better fighters out there

• 
  RJM (@r_rjm25) reported 17 minutes ago

  @stuartpykesport Nothing personal at all but @SkySportsRL is a joke. I admire the presenters, commentators and pundits for their passion and support of the game but sit at the very bottom of @SkySports priorities and coverage but then wonder why people buy a dodgy stick while I pay £160 a month

• 
  Pandamonium Fanzine (@Pandamonium1881) reported 17 minutes ago

  @SkySports can we have a new commentator at HT in the @LincolnCity_FC v @leytonorientfc game please It is simply awful #lofc

• 
  Joshua (@Joshua013694057) reported 19 minutes ago

  WHY DO WE ALWAYS HAVE TO HAVE WOMEN ON MENS GAMES OF FOOTBALL @SkySports TUNED IN TO WATCH LIVERPOOL V FULHAM AND HAVE TO LISTEN TO WOMEN TALKING ABSOLOUTE ****!!!

• 
  Mark Gibson (@Markus181285) reported 21 minutes ago

  @SkyUK diabolical customer service, apparently £20 compensation is acceptable for you supplying not 1 but 3 broken Sky Glass tvs. Taking time off work to wait for deliveries and constant phone calls to chase up call backs that you should be making and don’t bother.

• 
  Pepe and the Bandits (@jozefthemad) reported 23 minutes ago

  @SkyHelpTeam Exactly my point FFS I'm having this issue with Council tax, electric, gas and everything else. Country is ******.

• 
  Roberto (@Roberto01113798) reported 27 minutes ago

  Roll on Sunday night and the end of the masters golf, as that will signal the end of a 20 year + subscription to @SkySports and the entire Sky network-- a woke infested organization that being PC rams this DEI garbage too far -- its an adios amigo-- 😡😡

• 
  Zito (@zimnande) reported 30 minutes ago

  @FabrizioRonald0 @SkySports My goat is never leaving the chats

• 
  Mark Smith (@Smudgerncfc) reported 31 minutes ago

  So much of a penalty that even the #ITFC players never appealed for it. Where do they get these clown officials and commentators from? @SkySports

• 
  David Cocker (@DaveCockerLeeds) reported 35 minutes ago

  Rory tees off so @SkySports start covering Live Golf #themasters 90 minutes after it started, just pundits talking bollocks whilst Olazabal plays 9 holes & is 2 Under Par WTF is going on 🤬

• 
  WilliamReidBoyd (@WilliamReidBoyd) reported 36 minutes ago

  @SkySports Red buttons presently not working on tennis coverage.

• 
  joseph erskine (@josepherskine3) reported 36 minutes ago

  @SkySports Awful fight

• 
  Burty (@burtenshaw_sam) reported 41 minutes ago

  Constantly bringing up Rosey’s 3 runner ups in interviews, especially during the tournament. So poor. @SkySports @SkySportsGolf #TheMasters

• 
  Truth Ruth (@1thetruthruth) reported 42 minutes ago

  @SkySports @DonaldRGoodman such a biased poor commentator, obvious penalty for #Ipswich , a knee in the chest, high boot, take your pick, but as it's against @IpswichTown who you obviously don't like you allow your bias to take over. Very poor commentator. #DobetterDon

• 
  W (@WJBH_94) reported 45 minutes ago

  @SkyUK I am trying to sign up to broadband but it keeps saying technical error can anyone help

• 
  Hadeytaryoh (@adebamm) reported 45 minutes ago

  @SkySports Can Liverpool still qualify??.. They can sha because they never work alone

• 
  DANIEL CREEDON (@dtcreedo) reported 47 minutes ago

  @culturaldude @SkySports It’s awful. Rory TV.

• 
  Saintsmith80 (@saintsmith80) reported 51 minutes ago

  @skysports employing Hendrie because he needs the money doesn’t matter that he’s a poor pundit #saintsfc

• 
  Chris Cringle (@ChrisCring88281) reported 53 minutes ago

  @SkyUK If my internet goes of one more ******* time tonight, I'm gonna lose my ******* temper BIG TIME. Your speeds are ridiculously slow, you're close to losing a customer forever, STOP FANNYING AROUND AND GIVE ME A STABLE ******* CONNECTION!

• 
  Jay (@JAYMITCH81) reported 58 minutes ago

  How did Cameron ever beat Katie Taylor? She is terrible and Mayer will bash her up. On another note, kind of ironic she is now fighting on the undercard of Ellie Scotney. Karma eh. #DuboisHarper #skysports #boxing