Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Blackburn, Dublin, Birmingham, Hackney, Derby, Manchester, Enfield Town, Bradford, Hammersmith, Rotherham, Sunderland, Edinburgh, Congleton, Batley and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
 Dublin |
TV | |
| Dublin |
Internet | |
| Birmingham |
Total Blackout | |
| Hackney |
Internet | |
| Derby |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Parsons
(@sami1012) reported
@SkyHelpTeam But they have to come tomorrow otherwise what is the point of the insurance if I can just order a new box at the drop of a hat? Might as well cancel
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Thomas barnes
(@tombarnes2003) reported
@DanielF91812526 @SkySports I cant criticise someone who played ****? He even said it himself you ********
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Dust Monkey
(@DustMonkeyGames) reported
So apparently no stream tonight because @SkyUK decided to kick 2021 off with not working. Praying i can get it resolved ASAP because otherwise it could be a few days before I grace twitch with my unique brand of WTF
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Stan Keetey
(@SamKeeley17) reported
@SkySports I like many other have no problem at all with this advert.
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mac
(@weeramborossa) reported
from
Belfast, Northern Ireland
@SkySports He won’t care but what a horrible cannt
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paul ogle
(@oglepaul) reported
@SkySports Poor final
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alan cartwright
(@ponderosa48) reported
@SkySports Unbelievably poor darts
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Wendy Pass
(@wendpassx) reported
@SkyHelpTeam our sky has gone off internet is fine, sky box has blue light then goes out after couple of seconds tv shows no signal?
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Shaki o
(@shakiraoluwo) reported
Another day of my complaining about the ******* WiFi in my house. @SkyUK FIX UP
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sebrofg
(@sebrofg) reported
@Michael71494965 @SkySports 🥺 thats me told by a guy who's team nobody gives a **** about
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Matt Collo
(@Collo_MJ) reported
@SkyHelpTeam can someone help me with sky go please asap. I needed an old phone removed on devices that wouldn't and the advisor has blocked my iphone and mac!!!
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#FreeMessi
(@Azzero1245) reported
@EugeneEgg1 @SkySports Walker never threw a party mate
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Grace Garvey.
(@gracegarvz) reported
@SkyHelpTeam this is disgusting service. I haven’t had internet for months. I expect and refund and you to come out and fix it. I’m high risk and can’t even use Netflix. This is outrageous. #sky
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Dinesh
(@Dint19) reported
@SkyHelpTeam I have been having very slow connections with my broadband. The speed reported says it’s no issue however I can’t FaceTime or watch sky programmes or have fast speeds. I have reset the hubs and WiFi extender. Something does not seem to add up.
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Jonathan Payne
(@TeessideJon) reported
Worst commentary ever, need to find someone similar to Waddell #dartsfinal #skysports
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JenBags
(@Earth2Jen) reported
@SkyHelpTeam I can't get hold of customer service I'm aboard and can't call I have find another way to contact you. Can't find any email or chat option.
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27Salaam
(@Itz_Salaam) reported
@SkySports The hype is getting too much! Calm down, this guy is too small to fill @MesutOzil1088 void!
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Sian Fletcher
(@siannibex2) reported
@SkyUK I have sky q and my kids (8 & 5) said Disney plus into the remote and it bought up plus size porn. I was with them and put the Disney on but I’ve gone on the parental controls and you can’t seem to restrict this content for children as it doesn’t appear to be rated. Help!
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Samantha Parsons
(@sami1012) reported
@SkyHelpTeam Yes but it takes 3 days for a new box and the insurance says will fix next day.
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James Rhodes
(@JamesRh39624947) reported
@SkySports Perspective?!!! Lol, we’ve been atrocious all season. Somehow managing to **** house our way to 19 points. Our stats say it all, bottom of the pile in every one. Not to mention our meek surrender to Brentford reserves in the League Cup. Shambles.
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Ali Dixon
(@Ali_J_Dixon) reported
@SkyHelpTeam I have a sky tv account and pay you for BT sport. BUT I can’t watch BT sport on my tablet without a BT account, which I don’t have. But if I cancel BT sport with you, to get app, I can’t watch on my TV. Please advise what I can do to get BT sport which I am paying for on tablet
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Keith Anderson 🎱
(@Keith_corn_beef) reported
@SkyHelpTeam I know, the test comes back fine through the web. It’s not the router as such... internet will just drop out randomly. Router then eventually picks it back up. Q box upstairs has been struggling for days now. Really poor internet
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stopwn1981
(@stopwn1981) reported
@SkyHelpTeam @Barefoot_Bowfer No @SkyHelpTeam it’s a bigger issue that that - admit the fault and bloody fix it!
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redgie baby
(@theredge1878uk) reported
@SkySports Anderson has completely **** himself tonight. Totally lost his bottle. Absolute **** house
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dave roche
(@3a77c364bfc44d4) reported
@SkySports am Chelsea fan Roy you were dead righ what ur are saying they were terrible
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Alex Balogac
(@AlexBalogac) reported
@SkyHelpTeam Still not working. I’m going to miss day 2 of the New Zealand test match at this rate! #NotHappy
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Tom Craske
(@CraskieTheClown) reported
The Pdc darts should also just have a crowd noise channel, just so I don’t have to listen to Wayne mardle, he talks utter crap leg after leg, and how can he give advice, he’s won bugger all... I’m just off to tell Tiger how to play golf now #skysports
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stacy smith
(@stacysm92154858) reported
@SkySports @EddieHearn Deserved it tonight. Still a loathsome horrible little man.
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lee murphy
(@gooner1971) reported
@Sicker1234 @SkySports ARSENAL must live rent free in your tiny little brain ........ Oh wait you support the spuds you don't have a brain
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Zak W
(@zakw1991) reported
@SkySports Could 2021 if got of to worse start this prick is going to be world champion bad times