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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hackney, Oldbury, Birmingham, Kingston upon Hull, London, Witney, Watford, Blackburn, Newcastle upon Tyne, Hammersmith, Reading, Glasgow, Dublin, Airdrie, and Brentford.

CityProblem TypeReport Time
Hackney Internet 36 minutes ago
Oldbury Total Blackout 38 minutes ago
Birmingham Internet 1 hour ago
Kingston upon Hull Internet 2 hours ago
London Internet 2 hours ago
Witney Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HomelanderUk
    HOMELANDERUK (@HomelanderUk) reported

    @SkySports ****** journalist not calling out the issues

  • BlinkandBreathe
    RVW™® (@BlinkandBreathe) reported

    @AFC_Ryyy He's a Skysports plant. I ain't never seen this guy before. @SkySportsNews trying to gain traction. Flopped. Nobody cares.

  • SoniaUllah
    Sonia Ullah (@SoniaUllah) reported

    @SkyUK you have the WORST customer service. There is no one to speak to except AI chatbots, it’s so frustrating! For the amount of money you charge people, it’s shocking you don’t have a proper team in place. Been trying to get through to someone regarding an issue for 2 hours!

  • kevin_carter_uk
    Kevin Carter (@kevin_carter_uk) reported

    @aldwsry10865 So you're a career criminal saying ok to Piracy?? @SkySports here's an idiot for your enforcement team...

  • HurdleyOli11823
    OHur (@HurdleyOli11823) reported

    @F1Media @SkyGroup @SkySports Never going to pay a penny for sky coverage 👍

  • WELSHDRAGON135
    MICHAEL (@WELSHDRAGON135) reported

    @skysports @Carra23 if the goalkeeper incident happens next year against @LFC YOU'LL be the first one crying FOUL so be Quiet ... #MNF

  • unrandomrants
    Randomrants (@unrandomrants) reported

    @FCK_USA @SkySports embarrassing that you dunno what you are talking about. Only the top 100 male players live a comfortable life and the rest live paycheck to paycheck because the majority of money goes to the organisers. That’s the problem, duh. Educate yourself with the issue in question first

  • WM_Loyal
    Liam (@WM_Loyal) reported

    The standard of customer service from your organisation is rotten. Why are your advisors refusing to process my subject access request? You have cancelled our Sky subscription that we're still paying for. Utterly useless. @SkyHelpTeam @skytv

  • Otees13
    Mikel Supreme (@Otees13) reported

    @themagic_tophat @SkySports stop. Stop. The sport is enough, we don’t need you creating fake crap.

  • duckgrape3000
    igor (@duckgrape3000) reported

    @BorgeEmil @SkySports Yeah so the fixture congestion destroys the newly promoted team and sends them straight back down 🚮

  • baku_tay
    Santi (@baku_tay) reported

    @glazerratcliffe @FootballBensqu @terryflewers Read skysports. The Declan Rice impeding Mavrapanos comes after Raya has been fouled. It was never gonna be a pen.

  • craigdawes
    Craig Dawes (@craigdawes) reported

    Does anyone else have trouble watching channel 5 catch up through @SkyUK using a stream box or is it just me?

  • _MrHardy
    🌸Mr_Hardy🌸 (@_MrHardy) reported

    @F1Media @SkyGroup @SkySports BAD NEWS!! **** british bias

  • YungFhelaHnd07
    YungFhela HND🚀 (@YungFhelaHnd07) reported

    @theMadridZone @SkySports I hope we have a great outcome at the end. Let’s hope he comes back and fix the problems

  • SoonerUnbiased
    Unbiased Sooner (@SoonerUnbiased) reported

    @Musty_mufc @StokeyyG2 @SkySports “12th again who gives a ****? They won the FA Cup.”

  • StephenCorcor19
    Stephen Corcoran (@StephenCorcor19) reported

    @StokeyyG2 @SkySports They are proud to support a club that cheats

  • Kennykazooba
    Tokyo💙 (@Kennykazooba) reported

    @SkySports It’s not that deep, fans are just frustrated and want pour it out on someone because of poor performances

  • MatthewFranks10
    AlwaysTired 🌱 (@MatthewFranks10) reported

    @SkySports petition to allow us the ability to turn off your dog **** bias commentary please?

  • payneardo
    Dave Payne (Payneardo) 😇 (@payneardo) reported

    Can anybody help with this blooming @SkyUK streaming pick turning itself after an hour.. can't even watch the football 😭 #skystreaming

  • GreyJ8181
    GreyJ (@GreyJ8181) reported

    @RealKintero @SkySports Are you not describing CR7 ? Didn’t he ave a problem then because your defence and midfield was decent. You have maybe 4 good players and then a lot of average mid table players. Tell him he’s welcome at Arsenal

  • PattonKalunga
    Patton (@PattonKalunga) reported

    @SkySports This guy never says anything original or insightful... Mostly spends 2-5 mins telling us what is already on X.

  • thewirralkopite
    wizzle (@thewirralkopite) reported

    **** off sky, trying to watch ted before i go asleep and d internet’s went off again. 2 days in a row at the exact same time it’s went off. @SkyHelpTeam

  • Col00156481
    Col (@Col00156481) reported

    @ianscott0708 @SkySports Never. Not even half time

  • JaeBrowneCFC
    JB (@JaeBrowneCFC) reported

    @SkySports literally the worst app ever. Everytime i sign in i am logged back out and have to sign in again. FIX IT FFS

  • xnd7v
    . (@xnd7v) reported

    @spfl @SkySports never offside , hearts paying refs as per

  • JD__RFC
    J.D (@JD__RFC) reported

    @spfl @SkySports We should turn up in numbers, multiple clubs supporters, force them out because if we don't do anything, they will keep cheating the league to help celtic like they have done for the last decade.

  • celticfc110ss
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Celticfc110🍀 (@celticfc110ss) reported

    @spfl @SkySports Why would Welsh go down in his own box it’s free kick for the first goal

  • KevinKathurima
    Kevin J. Kathurima (@KevinKathurima) reported

    @empireofthekop @SkySports Overpaid pundit, who's never won anything in his life, spouting rubbish. The players need to look at themselves, for a start. And the main person to blame is Richard Hughes for not keeping, or replacing, Luis Díaz, then foolishly overspending £45m on Isak.

  • GHepburn1978
    Garry Hepburn (@GHepburn1978) reported

    @SkySports The only thing Liverpool fans want is for the useless fat bald **** to **** off

  • kevkev500
    Kevin Eaton (@kevkev500) reported

    @SkySports The profits from Wimbledon go to support grass root tennis, l would have thought the top players would want to support that but clearly not.