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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 20% Wi-fi (20%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hackney, Glasgow, Chatham, Bolton, Blackburn, Forres, London, Batley, Blackpool, Manchester, Weymouth, Brighton, Cheltenham, Reading, and Newcastle upon Tyne.

CityProblem TypeReport Time
Hackney Internet 53 minutes ago
Glasgow Internet 6 hours ago
Chatham Internet 8 hours ago
Bolton Internet 9 hours ago
Blackburn Wi-fi 9 hours ago
Forres TV 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AfroChuck87
    afrochuck (@AfroChuck87) reported

    @SkySports British Telecom Support?

  • Stephen_750
    MaxPower (@Stephen_750) reported

    @ProBoxingFans @SkySports If it’s not a Wembley for 2 UK heavyweights boxing has gone to crap 💩

  • kroy_semaj
    Semaj Kroy (@kroy_semaj) reported

    @SkySports No-one gives a ****. It's football not the shitting super bowl..

  • SportsDT1
    Football Ant (@SportsDT1) reported

    @SkySports Transfer stories like this usually need one more reliable signal before they become real.

  • CosmicAngelsHR
    ETC (@CosmicAngelsHR) reported

    @Hucklegooner @AdamTweddell00 @SkySports For sure. It's not the way it was. See if he goes anyways, it sucks but he does deserve to play UCL and win championships. I would rather it's out of the EPL but rather yous than City or Liverpool.

  • 15Luap09
    Paul Johnson (@15Luap09) reported

    @SkySports @FIFAcom couldn't run a bath without a mis-hap. Ref should have taken Quansah's name down as Balogun

  • le8janvier
    mimi🇲🇦🇫🇷🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇸🇳🇴🇧🇪 (@le8janvier) reported

    @MadridXtra @SkySports uh uhhhhhhh slow downnnnnnn

  • timmccrthy
    Tim McCarthy (@timmccrthy) reported

    @glenncoatsworth @SkySports Yeah, we ruined you speaking German something awful. Schmuck.

  • landotron4000
    sei #LN1 (@landotron4000) reported

    that randy skysports tweet being deleted is so 😭 skysports admin is probably thinking that the don’t ever speak negatively about mclaren formula 1 team video didn’t do ****

  • tailso1988
    Iain Taylor (@tailso1988) reported

    @SkyHelpTeam are honestly a joke moved house last week and my wife has had countless issues getting the internet sorted and keeps getting transferred to countless people had an engineer due to come today but they sent them to old address like how incompetent can you actually be?

  • SLEDGEYSLEDGE
    Percy Sledge (@SLEDGEYSLEDGE) reported

    @MadridXtra @SkySports But he also benched him a lot when clearly he could have solved some problems for him Don’t mind him please let him stay

  • Moobs2234
    SlipperyNips (@Moobs2234) reported

    @Magpie8991 @thefootyvoice @kendallrowanx If you believe anything you read from Skysports or any of your **** ITKS, i'm sorry to tell you, but, it's not real. Bruno asked to leave post season, pre world cup. You got 12th and HE ALWAYS retained the belief that, if you failed to get UCL,Your club would let him go.

  • mr_8ken
    mr_8ken (@mr_8ken) reported

    @Jrd5781 @SkySports His leg went high because it was a careless lunge instead a controlled tackle..it's always a risk going into tackles that way and trying to justify it with an appeal sets bad precedence. I promise you if it was on the flipside Tuchel would lose his mind if a red wasn't given.

  • Omushevi
    Omushevi (@Omushevi) reported

    @SkySports That was robbery,Argentina scores an offside goal,No VAR to look into it,Egypt score what would have gone down as one of the best goal in the World cup history VAR sees it as an embarrassment to Messi. These is not football anymore,**** to all the organisers of that rubbish.

  • afc_ftt
    Tristan (@afc_ftt) reported

    @WakeUpPeasants @AdamTweddell00 @SkySports After PIF takeover, the other 19 clubs in the league held an emergency meeting to stop it. That failed. But everyone still hates yous, the media have joined in on it too. Nobody would gaf if you weren’t owned by a torturous sportswashing nation. Worse than City. Somehow.

  • beany74
    Archie (@beany74) reported

    @SkySports What a crock of ****, this and needless hydration breaks, USA trying to ruin football

  • VeritasAequltas
    Joe (@VeritasAequltas) reported

    @SkySports How he never got a top 6 move or went to a top side abroad I'll never know.

  • iwillhavetoast
    Rod (@iwillhavetoast) reported

    @SkySports This IMO has been the worst WC ever. I watched up to the point when Egypt's 2nd goal was disallowed and that for me was the very last straw and a shocking decision made by the officials. IMO investigations into FIFA must be conducted.

  • MartinDeane369
    Mārtīnus (@MartinDeane369) reported

    @DonnaLouise1212 @SkyUK Yea, that's scummy ****! Sky are pondscum.

  • AlphamarsNeo
    Alphamars (@AlphamarsNeo) reported

    @SkySports Nobody can help Egypt at this point because FIFA gave the referee the instruction to rig the game and you expect the same FIFA to investigate the issue. Worse case suspension of the ref but they have gotten away with the scheme.

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported

    @SkyHelpTeam Why does my SKyQ box keep disconnecting itself from the wifi... I'm connect on every other device in the house no issue.... But the SkyQ box keeps disconnecting,..

  • beavisnsquirrel
    sean kennelly (@beavisnsquirrel) reported

    @SkyUK @SkyHelpTeam any chance of anyone helping and getting back to me about the known problem with sky stream???????

  • Spatula109317
    Spatula (@Spatula109317) reported

    Hope we’re gonna get compensated for this poor wifi service we’re currently experiencing. Not good @SkyUK

  • MattElungat
    Denis Matt Elungat (@MattElungat) reported

    @Ajurawalo2 @SkySports Never a foul

  • cadetpd154771
    cadet (@cadetpd154771) reported

    @SkySports the good news is that one of you has to lose. the bad news is one of you won’t.

  • maxwell_alosa
    ALOSA π ⚡ (@maxwell_alosa) reported

    @SkySports "Is it too late to say sorry for the terrible referring...." Infantino

  • GerryBerry3000
    Gerry Berry (@GerryBerry3000) reported

    @HatemMElgammal @SkySports Fck off idiot.

  • zubbiany
    🇳🇬 Zubby 9 (@zubbiany) reported

    @SkySports If some Manchester United fans are rejecting Andrey Santos already, then maybe the problem isn’t the player… it’s the expectations. Agree or disagree? Let’s hear it. 👇🔥

  • carolinerodger
    caroline rodger (@carolinerodger) reported

    Thankfully my house didn't go on fire last night well see if i still have a place to stay when i finish work Oh and @SkyUK don't care about my complaint because it wasn't them even though openreach was their contractor

  • _Michael_Spud_
    Michael Knight (@_Michael_Spud_) reported

    @Hucklegooner @AdamTweddell00 @SkySports They're milking the ******. Pushing it out there, horrible company. Hope it goes bust but it won't because of tiktok videos like this that will help generate a few £££