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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dublin, Stafford, Weston-super-Mare, London, Peterborough, Hackney, Aberdeen, Newport, Llanelli, Birmingham, Croydon, Crawley, Tamworth, Islington, and Ilkeston.

CityProblem TypeReport Time
Mountain Ash Phone 2 minutes ago
Dublin E-mail 20 minutes ago
Stafford Internet 1 hour ago
Weston-super-Mare Internet 2 hours ago
Dublin Internet 3 hours ago
London Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hornets_beds
    Bedfordshire Hornets (@hornets_beds) reported

    Watching this game is bad enough, without Sky+ buffering & crashing all the time @SkySports

  • Bigjoe201207
    Joe Middleton (@Bigjoe201207) reported

    @grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK

  • amoako_jethro
    €torñâm📯 (@amoako_jethro) reported

    @KwameA__B @frgem_gh @SkySports Well you are actually wrong as well, first the add-ons for both were never met Lukaku for example had to score 20goals and win the EPL.Also granted add-ons were even included Isak has that in his contact summing it to about 130 but they didn't do that. So the intent here is clear

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!

  • adsreilly
    Ads (@adsreilly) reported

    @SkyUK please cancel my subscription with immediate effect. We’re done here

  • markmae66
    🎗Mark Greeny 65🎗 (@markmae66) reported

    @johnanthonyr4 @SkySports It's awful now all woke,ticking the boxes & Influencers

  • PowerBoy__
    therealniceguy🔴⚪️⚫️ (@PowerBoy__) reported

    @Nichol_5 @SkySports I stopped watching sky sports after games unless it's some viral clip, since 2014. They've turned into this sensationalism machine pushing negative narratives for engagement a long time ago and United are their biggest cash cow. It's best to not watch them & let the network die.

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @SkySports All crap too. Amazing how many expensive signings are absolute flops

  • AndrewJohnBarr3
    Andy Barrow (@AndrewJohnBarr3) reported

    @Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What on earth are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

  • charliecolu1970
    aChesterPhotography (@charliecolu1970) reported

    Skysports+ keeps jumping back to the first half or half time #colu sort this **** out @SkySports

  • jellis90
    James (@jellis90) reported

    @Welshade @SkyHelpTeam @SkySports Same here, utter crap

  • ballamanca
    Lalo Ballamanca (@ballamanca) reported

    @NathSalt1 Skysports are worst than Infantino....

  • CiderXpress
    Nick Mapson (@CiderXpress) reported

    @charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky

  • Adzzor
    Adam (@Adzzor) reported

    Skysports gone worse between transfer deadline and the saturday shows, gone miles down hill

  • SarahMcAdoo
    sarah (@SarahMcAdoo) reported

    Anyone else’s Sky stream not working?😤 #dcfc @SkySports

  • joydivision70
    Flash (@joydivision70) reported

    @TheClubLiveTw @SkySports Stupid dumb *****

  • stevejones177
    Steve Jones (@stevejones177) reported

    @SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.

  • dmahon11
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dmahon11) reported

    @charlieldrv @SkyHelpTeam Mine went off after a few minutes of the second half and it came back on showing the first half from about the 38th minute. WTF is happening

  • Hesblack0
    Dagogo (@Hesblack0) reported

    @SkySports Hated. Adores. Never Ignored.

  • Raymondo1874
    Raymond Troake (@Raymondo1874) reported

    @tuggyj Might be the cringiest thing i’ve seen in a while. Sureky Skysports are just taking the **** now. So so bad.

  • 993Justme
    Daza (@993Justme) reported

    @eurofootcom @markmcadamtv @SkySports Investment from the past , I remember him he was passionate and awful at defending

  • MainoooBall
    Kobbie Timeee ✨ (@MainoooBall) reported

    @SkySports Lukaku was never £90M you lot are liars 😭😭😭😭

  • utd_king222
    United Fibonacci (@utd_king222) reported

    @VeritasAequltas @CraggerRagger @SkySports The add ons were never achieved

  • charlieldrv
    Charlotte (@charlieldrv) reported

    How can Sky Sports cost so ******* much and yet trying to watch a game on Sky+ is impossible! If it’s not frozen & 2 minutes behind it’s fuzzy as ****! @SkyHelpTeam fancy fixing your **** system you charge a fortune to use?!

  • Watty_5
    Watty_5 (@Watty_5) reported

    What the hell has happened to @SkySportsNews ? When you think it can’t get any worse, there’s a guy singing with a guitar. @SkySports have really ruined this channel. Awful #deadlineday

  • jason_lewisj22
    Jason Lewis (@jason_lewisj22) reported

    @SkySports why is your stream on the sports+ app so bloody awful? It freezes, the picture goes & it’s always behind real time. We pay bloody good money for this rubbish. No wonder people us a firestick

  • markstockdale69
    Mark Stockdale B.E.M (@markstockdale69) reported

    @dixiedeansboots @SkySports Stopped watching that crap ages ago, he's never changed.

  • _LoganAVFC
    Logan (@_LoganAVFC) reported

    Who looking for a good 4K,8k IPTV service with good picture quality without bugs (EPL,Skysports,Netflix, Disney+, all TV channels for Firestick, Tivimate,Sky glass,Android box, smart tv, LG, apple devices,hisense tv & more 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 Dm to get instant activation 🤝🏻

  • KHyl1991
    Karl (@KHyl1991) reported

    @bilal_chauhan @SkySports The pogba that was let go for 500k to come back for 90m to be let go for free again. That's more the issue than paying the money is that he was allowed leave for buttons TWICE