Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (50%)
-
TV (28%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Beaconsfield, Wigan, Dublin, Dagenham, Hemel Hempstead, Hounslow, Bedford, Southend-on-Sea, Enfield Town, Croydon, St Helens, Glasgow, Hackney and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| London |
Wi-fi | |
| Beaconsfield |
TV | |
| Wigan |
TV | |
 Dublin |
TV | |
| Dagenham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Col H
(@ColinHammond96) reported
@SkyHelpTeam any reason why your customer service should blatantly lie to me? 4 x no internet service and promised compensation off my next bill…. No compensation added!! You are the most despicable company I’ve ever dealt with and roll on December when I end everything with you
-
Simon Watts
(@Si_Watts) reported
Northampton v Rotherham: After 25 years finally it happened! Dad filming for @SkySports & me sat alongside him on live commentary. We hoped one day we’d be doing the same game together but it’s not something either of us asked for. If it never happens again, we’ve done it once!
-
Gazza
(@kunsbannedhair) reported
Can you imagine the cries of "Gary Neville is a **** house" at every @SkySports game he covers if he doesn't fight @Joey7Barton ? but it on in Saudi, we know Gazza doesn't mind an arab buck
-
Mitesh Patel
(@mitzpatel85) reported
@SkySports Bernie .. unsuspecting.. then she’d have all their pants down
-
LegendlKiller2k ™⚪
(@legendkiller2k8) reported
@SkyHelpTeam are a nightmare to cancel.
-
Paulie B
(@ByromPb) reported
@SkySports He's right. But many like me are having a problem with a German manager. No disrespect, but of all countries, Germany is our biggest rival. That and the fact it's not a working class game anymore. It's they that create the atmosphere.
-
Peter O'Neill
(@peter_oneill1) reported
@SkySports “Look, if we don’t make these cuts, we’ll never be able to afford another head coach’s severance package.”
-
Dan Francisco
(@DanK__77) reported
Skysports news reporting from Hatton's funeral is so disrespectful and grim. Turn it on for updates and I'm faced with a funeral. Grim as **** ffs. Also craig slater does my heed in
-
Evan
(@Evanboyd10) reported
@SkySports Awful appointment.
-
FlipFlop
(@FlopFlip85) reported
Why are @SkySports turning the crowd noise down everytime the crowd call Keir Starmer a Banker?
-
Sam
(@SamAFC24) reported
@joods_quiff @SkySports Hope you get proper help mate.
-
Anne Usher
(@usher_anne) reported
@SkyHelpTeam Perhaps you had better explain ……how do you stream a programme and why s not BBC not on Catch Up Tv……..BLOODY STUPID orPLUS 1 Sharing a family box IS A REALLY STUPID IDEA……..not……Everyone wants to share their recordings SEPERATE BOXES PLEASE
-
GRColl
(@GRColl1) reported
@Skyhelpteam see above and also customer service fob me off after an hour knowing you now closed #nocustomer #service
-
P Silva
(@psilvaohg) reported
@premierleague if you know what’s best you would create your own platform for people to watch games. We don’t want to listen to these stupid @SkySports pundits anymore or suffer with the @FA_PGMOL
-
Dan Francisco
(@DanK__77) reported
@SkySportsBoxing Get the cameras away and give his family peace, skysports news reporting from the funeral is vile. An absolute legend but sky interfering is horrid
-
Baz ☀️⛈️🌧️🌥️
(@bazzio14) reported
@DanK__77 @SkySports I cannot stand him but just because he is rich does not mean he can’t have MH issues, course he can
-
JC
(@notwooz23) reported
Hi @SkyHelpTeam there seems to be a problem with your sound at the darts? Can you confirm everything is ok? Every time I hear @Keir_Starmer is a ****** it drowns out to random crowd noise. Is @GNev2 controlling the sound? #DartsWorldGrandPrix
-
Jason Wynne
(@JasonWynne15) reported
@FreddieBailey96 If enough people cancel their skysports subscription, he will be sacked, big corporations hate losing money. Let's go
-
Neil Cromack
(@Neil_cromack) reported
@SkyHelpTeam why is there no phone number on your we? My sky stream puck has failed twice now in 2 days. Absolutely terrible service. I’ll be changing to Virgin when the contract is up.
-
TΔFΔDZWΔ
(@onezusky) reported
3/7 day I was transferred 8 times in one call and all they do is say “they’re escalating the issue” I've resent all requested photos multiple times. @SkyUK has only reached out to me twice, both of them requesting the same pics I'd already resent I've tried to reach out to them
-
Phil
(@Phil594103384) reported
@SkySports you are awful in your biased opinions toward Luke littler. Some player do deserve credit when it is due. I’m going to stop watching sky sports as it is absolutely disgusting behaviour in my opinion
-
Hedgie 🇬🇧
(@hedgie1873) reported
@SkySports What a terrible appointment
-
Ben Price 🏴 AEW - Man.Utd
(@AEWmanUTD) reported
@SkySportsPL Out of all the bellends that's ever been involved in skysports news, charlie austin may be the worst. This is coming from a company that employed matt le tissier.
-
Dan Francisco
(@DanK__77) reported
@bazzio14 @SkySports I disagree, I suffer with those issues, I refuse to accept a guy in Spain on mega money a week can struggle
-
D
(@FatWeightlifter) reported
@SkyHelpTeam Hello... I'm having trouble with my Sky Glass. It doesn't turn on at night. When I wake up and try and turn it on. It just doesn't work. Any reason. It works in the morning
-
Bio
(@Bio_UKK) reported
Sky wifi is so ******* bad, Tell me how i have upwards of 50% packet loss while having a WIRED connection. FIX YOUR DOGSHIT BRO @SkyHelpTeam
-
Martin's Games Room
(@MartinsGRoom) reported
@SkyHelpTeam @ScotGovFairWork Why are Sky Glass users still being supplied with Wi-Fi 6E routers that can’t handle the bandwidth demands of the service? If the equipment fails to deliver the promised experience, isn’t that a breach of consumer rights under the 2015 Act? #SkyGlass
-
Reddevil76
(@Topps1765) reported
@DznerV3 Skysports forget when old Roy managed Liverpool and they were a disaster but strangely never mentioned but have to bring up all our managers since Fergie 🤔
-
TΔFΔDZWΔ
(@onezusky) reported
5/7 I would need to contact @SkyUK … so here I am being passed around with no real resolution. The delivery company @dpduk_ , was the first I called on the 1st of September but they said Sky was the only one who could resolve it. Since then, I've been in limbo. I looked online
-
kcufti kcufti
(@Kcuftiagain) reported
What ******** are you idiots on about? There was no bottom edge. Slight bit of turn and beat her playing the wrong line. You're welcome @SkySports #BANWvNZW #WomensWorldCup2025