Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Blackburn, Batley, Halifax, Didcot, London, Oldbury, Birmingham, Stockport, Scunthorpe, York, Wandsworth, Swanley, Falkirk, Caerphilly and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Blackburn |
Internet | |
| Batley |
Wi-fi | |
| Halifax |
Internet | |
| Didcot |
TV | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Lindsay
(@RobLindsay7) reported
@AFCMax9 @SkySportsNews @SkySports let’s hear your thoughts! Luiz didn’t attempt the tackle or go for the ball. It’s never a Red all day long. Aubameyang got caught by a behind leg a few games back against Crystal Palace, yet because it was apparently accidental it’s wasn’t a Penalty??
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lee murphy
(@gooner1971) reported
@SkySports Except we didn't "implode" did we !! Yes Leno was the correct call bit luiz was never a red card
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Nikhil Saglani
(@NikhilSaglani) reported
from
Barnet, England
@SkyHelpTeam Is your broadband service down in the EN5 area? Got 3 people who need the internet for work and school, but the internet’s not been working for an hour!
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Richard
(@Richard52365020) reported
@SkyHelpTeam Think we will be canceling after todays performance and yesterdays . Appauling service . Glad virgin is in our area now to be honest.
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James Mario Ogwola
(@MarioOgwola) reported
@SkySports It was a bad moment for the Southerners, 2 red card though they tried there best..
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wizo
(@levelupcorner) reported
@PokketGM @SkyUK I feel that. I hate when internet companies short you. It makes it terrible to stream or do anything along those lines.
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Gary Fuller
(@GaryGabbles) reported
@SkyHelpTeam I'm not sure it's an issue, so much as by design. The speed and latency I'm getting seem to be fine. Most sites and apps are working fine. It's just things like images on Twitter, for example, that won't load. When I turn WiFi off on my phone, it works fine. It's bizarre.
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MrPrice
(@mart0777) reported
from
Leeds, England
@simonfromharlow Well said it's absolutely sh•te. If you call to complain or for tech support they keep waiting for 30 minutes then run through diagnostics that don't work. @skytv @SkyUK point blank refuse to send someone out. I'm changing supplier as soon as my contract runs out.
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Paul
(@PaulMacca63) reported
@JohnFallon8 Just cancel @SkySports
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Michał Bylicki
(@MichalBylicki) reported
@SkySports Maybe she should put her women champions against Wimbledon side. If she thinks it's a step down and the insult she'll beat them easily
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Upthevilla
(@Bayleyboys2020) reported
@jmorx3 @SkySports How dare you..what a horrible person you are.
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jess moran.
(@jmorx3) reported
@Bayleyboys2020 @SkySports Feel bad for your daughters, what a great attitude
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Daniel Garba
(@Dr_Plo) reported
@SkySports Correction: The stupid referee!!!
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The Tipping King
(@BETBOOM6) reported
@SkySports It was always gonna be one sided when a red card is shown 2 mins in to the game but then again its their own fault for that bad challenge
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Vatsal Tiwari
(@Vatsaltiwari23) reported
@SkySports The second red for Southampton is one of many proofs that the So called "PREMIER League" has the worst referees in the world
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On The Metro
(@BackInStudio54) reported
@SkyHelpTeam hi is there a problem with broadband? Can't get a connection. Will need for home schooling tomorrow.
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simon hill
(@simonhi54058807) reported
@mattletiss7 Stopped watching it and cancelled my @SkySports the game is crap, you can’t celebrate a goal anymore, perfectly good goals are chalked off for nothing. It’s boring. Offsides should us the @Grahamsouness8 daylight rule. #VAR
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Rosy M ❤
(@rosyposypie) reported
@SkyHelpTeam received a text to say you're currently working on my broadband order.. only when I clicked on the link did I realise that was code for 'your order is delayed'. Can I find out how long the delay might be? I'm WFH and this is going to cause massive issues for me!
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TimeTravel
(@TimeTravelHD) reported
@SkySports That kind of incompetence and ignorance from the referees is unacceptable at this level. Like pretty much any VAR incident involving Arsenal they barely checked it. Someone should be losing their job for what happened last night.
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non league football secretary
(@non_secretary) reported
@South15s VAR should never have been allowed it’s conning clubs with big investments it’s conning fans who pay good money it’s turned the sport dull at elite level all to give a few referees a retirement job blame blame @FA @SkySports and arsehole wenger for destroying a fantastic sport
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Ben Biggs
(@BenBiggs20) reported
idk when this goes through but is anyone else’s wifi down? @SkyUK
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Katie
(@mumadalton) reported
@SkyHelpTeam Outage in our area for 24 hours in TR27, test my connection doesn't even complete before recieving 'outage in your area' message. Can you give a time frame for fixing the issue? We upgrade to broadband boost 2 weeks ago and we are not receiving any WiFi in Bedrooms?
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Craig Whitlock
(@cwhitlock1986) reported
@SkySports Wolves fan in peace... Luiz did clip the back of Jose who had no reason to go down, no intent whatsoever (although not the first time he has done this so a bit sloppy). Penalty yes, red card no. Sending off was harsh. Leno - Arsenal fans can't really defend that one surely?
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Abiyyu Farras Barickly
(@afbarickly) reported
@SkySports Feel so bad as a united fan. He doesnt deserve this at all. 😔
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G
(@GerSman1974) reported
Should also have tagged @SkySports Dear @SkySports get rid of Ian Crocker and Andy Walker, worst commentators ever 😤
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Lillian V Butler
(@LillianVButler) reported
And again 🙄 Three hours, no internet. How @SkyUK can warrant an almost £200 bill each month for this laughable service is beyond me. Hey, @TalkTalk, what are your prices like?
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Rutendo S Mandikuwaz
(@rutendo_s) reported
@SkySports Damage already done though
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Seamus
(@spjmaguire17) reported
@gooner1971 @apc_0712 @SkySports Utd fan so no bias but David Luiz was def not a red card or the game has gone mad! Leno 100% was. Similar to Utd game. First red was 100% correct. Second was def not a red. Letter of the law says they are so the ref has to give both but the law is **** and wrong.
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Rich Holman
(@Richholman1983) reported
@SkyHelpTeam But it is still slow and sometimes doesn’t connect
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Toni
(@toniadamsxx) reported
Hugely regret falling for Sky mobile's swap promotions. Money making scam is a more accurate description!!! @SkyHelpTeam #complaint #nohelpatall