Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Belfast, Birmingham, Hackney, London, Barton upon Humber, Oldbury, Cardiff, Dublin, Orpington, Shipley, Manchester, Skelmersdale, Reading, City of Westminster and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
Wi-fi | |
| Belfast |
TV | |
| Birmingham |
Total Blackout | |
| Hackney |
TV | |
| Birmingham |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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⭐⭐
(@FutbolSW6) reported
@BlueTruthTJ @SkySports Yeah because they'll put in a £3bn all-equity bid just to see us fail, great logic
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Tilak Mithrabettu
(@tilak365) reported
@SkyHelpTeam I lost one of my phones, and I believe I requested the wrong IMEI number to be blacklisted and got my main phone blacklisted now. Could you please help as I am not able to call (no signal) and my other phone's lost.
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Daniel Peter
(@DGlockling) reported
@mark_1367 @SkySports It’ll never happen now. Even more unlikely after the Leicester miracle. Salary and transfer cap is the only way it could ever happen, but as you said the PL, UEFA etc make far too much from the same clubs remaining successful. So they do all the can to keep it that way.
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Alex Lally
(@doolally316) reported
@SkySports Hopefully out of your damn mouths
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mark
(@mark34780918) reported
@EFC Have a decent squad on paper yet still look crap, maybe Frank Lampard isn’t that good of a manager as @SkySports want everyone to believe? good players rarely make good managers IMO #WHUEVE
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Katie Barnes (Smart)
(@kate_barney) reported
@SkyHelpTeam Hi Laura, yes I have. No problems in the area but my connection down. Once I've done the steps,the test isnt working. 😒
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******
(@Young_Dooky) reported
@axlbulldog1 @SkySports I pressed the add option,they answered that. Then I asked to be transferred to the cancel option. It worked.
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afmb
(@afmb) reported
@SkyHelpTeam You’re shabby. You reel customers in and then surreptitiously increase the prices. In this current financial climate, is that a fair way to treat a regular customer. And then you are obstructive with trying to sort it out. I’m still waiting for my new customer reward
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Griff 🏴
(@MildooWolf) reported
@SkySports Commentators shouting about the great atmosphere at Ibrox as being up their knees in ****** blood is being sang, Sky Sports are part of the problem
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Daniel Peter
(@DGlockling) reported
@mark_1367 @SkySports No arguments here. I also never said there was anything wrong with it, to think it’s not the only means for a team to be successful is naive at best though.
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rachel hendry
(@rrachierach) reported
Hi @SkyHelpTeam I've been on hold for over an hour to your terrible service team. Have I just been left in the abyss to languish forever because I wanted to remove some of my services? My fury is rising at an alarming rate...
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uqiuq
(@IBHDD) reported
@SkySports ******* the lisp is lisping
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Katie Barnes (Smart)
(@kate_barney) reported
@SkyUK my internet is down after a short power cut during the night. I've reset and followed steps online, what else can I do?
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𝕋𝕛
(@BlueTruthTJ) reported
@FutbolSW6 @SkySports So why do no cubs fan like them 🤡🤡🤡🤡🤡🤡 awful owners #NoToRicketts
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𝕋𝕛
(@BlueTruthTJ) reported
@FutbolSW6 @SkySports There are many articles that are facts they are the worst owners ever . I fully expect chelsea to be in the championship in 5 years thats the sad reality .there pr is awful and no one with sense will buy it
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spursthemon
(@barrymungall) reported
@SkySports 🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱🥱usual crap from sky again ffs try something else for a change
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ET-CETERA❄
(@ETC_CFC) reported
@afcevans @SkySports Horrid attempt at a joke
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Syfodyas 🇬🇩🇯🇲✊🏾
(@jonathanwildman) reported
@SkyHelpTeam I want to rule out whether it’s a router issue. I’ve hard reset and the problem remains. Why won’t sky swap my router while I’m waiting for the open reach appointment? Makes no sense waiting 5 days before even ruling out whether the issue is the hardware
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Tom
(@Walkertommmy5) reported
@SkySports Wtf is this shite hahaha
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afmb
(@afmb) reported
@SkyHelpTeam Your offices are saying they sent an email in January…I never received it. I suddenly see an increase. But looking at current and forward bills by June I would go from £39 pm to over £85 per month. You cannot possibly justify this. It’s disgusting
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Stephen Herson
(@Herson_7) reported
@ScotlandSky I demand that @SkySports #arena is now changed to @SkySports #krisboyd and its now justv 24 hours 7 days a week of his stupid droopin coopin!!
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Steve Parker
(@steveparker007) reported
@LindizzLinz @SkyUK You all think sky is poor. Try cancelling virgin media.
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The Ledge That Is Gary Cooper
(@LedgeGary) reported
@SkySports This is why Acton Town never put out a strong team in this tournament. This is so tinpot its cringeworthy|.
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Karl
(@KAGS_CFC) reported
West Ham live on a Sunday afternoon has has me falling asleep-Atmosphere awful. Stadium awful. @SkySports get Blues WBA on instead 🥱
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john stott
(@johnstott1981) reported
@campbel10509339 @RangersFC @SkySports Ian crocker comments on golsdon shirt gettin pulled in the same distain ...then never replayed it as if not wanting to draw attention to the fact it should have been a penalty🙄.
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Lee ross
(@terryi219) reported
@SkySports Even their name sounds **** ngl
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🍀 🏴 🇮🇹 Celtico FC Sostenitore🍀
(@8881CFcitleC) reported
@SkySportsNews @SkySports *Gutted (stupid fingers)
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.
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chintikimnm
(@chintikimnm) reported
@F1tzy79 @SkySports not bad
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rachel hendry
(@rrachierach) reported
@SkyHelpTeam Yep, that's the one I called. Am disgusted at the "service". Also just noting here that this is the date I began my quest to cancel services....