Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 13: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, Liverpool, Reading, Epsom, Southwark, Hackney, Belfast, London, Hammersmith, Nottingham, Northolt, Wrexham, Rotherham, Rochdale and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Liverpool |
Internet | |
| Reading |
Wi-fi | |
| Epsom |
Internet | |
| Southwark |
Internet | |
| Liverpool |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
P-Town
(@mch2ly) reported
@SkySportsPL @SkySports According to @Carra23 logic, he should of scored and it was a bad miss by Henderson.
-
Kwame Gyamfi
(@Kwame916) reported
WE'RE TOO SLOW, TOO *****NG SLOW!! Am I the only one that can see this?? #LiverpoolvEverton #SkySports #YNWA
-
Scally
(@scallywag79) reported
Someone unplug @Carra23 mic for the second half please @SkySports He's taking ****
-
Zack Stokes
(@ZackStokes7) reported
@SkyHelpTeam Your internet is very unstable, I cannot do anything for more than 10 minutes without it going bad again.
-
Adrian Hutchinson
(@AdyHutchinson) reported
@SkyHelpTeam Aside from telling me that there's an outage there is no other information whatsoever. A 24 hour outage seems a lot without any information as to what the issue is and when it is likely to be resolved.
-
Kingsley Stewart
(@mtume85) reported
Why do @SkySports always sound gutted when Liverpool have a bad half? The wind, the injuries. Give it a ******* rest man.
-
i-am-in-u
(@iaminu) reported
Doucoure has been very poor and consistently getting caught in possession #LIVEVE @premierleague @SkySports #PLFANS
-
David Randles
(@superlegs271) reported
@SkySportsPL @SkySports Never questioned any decision by Klopp but should of started Phillips to much for Kabak he's lost
-
KingMo
(@PV7903) reported
@SkySports are in dire need of new commentary... carragher is woeful and negative while Neville is so serious alll the time ! And Tyler needs to just **** off the Dinosaur .. get ally Mcoist on !
-
Paul Gillespie
(@paulgil23) reported
Povetkin v Whyte is PPV... Wtf! Two mid level heavyweights. As if we don't pay enough to have Skysports in the first place.
-
Emily
(@emily_owst) reported
@SkyHelpTeam my previous TV/broadband deal expired a few months ago. Do I need to call to get a new deal? Or can it be done online? Your website says it can be done online but can't find anything that'll let me view existing customer deals....
-
Eryl
(@ErylAsbri) reported
Need a recommendation for a good broadband provider as an alternative to @SkyHelpTeam , had nothing but problems after 12 months of perseverance and 3 engineer visits! Need a good wifi signal to run sky q etc ...
-
steve hayes
(@stevehayes61) reported
@SkySportsPL @SkySports 2 minutes in and ive turned to bien sports cos i can't listen to that clown martin tyler, i wont be renewing my sky contract having to listen to this idiot.
-
Scottish white 🏆
(@leedsutd_exile) reported
Poor Liverpool with their injuries.. Jesus how many more times are people going to remind us. Try talking about how many injuries we have... oh no not in the script... @SkySports
-
Lee Palmer
(@leexpalmer1) reported
@SkyHelpTeam booked an engineer who will come out find no fault and then I’ll be told to contact to get a new router - that will be a week / meanwhile I do not get the full service I’m paying for.
-
PRIME RADIO
(@merseymale) reported
There’s a pandemic going on and all Martin Tyler is going on about is the ******* weather come on @SkySports get rid of this idiot
-
Matthew Barry
(@EFCMatt1) reported
@SkySportsPL @SkySports It’s about time you pensioned Tiler off now. Absolutely terrible.
-
Daniel Shack
(@Daniel_Shack) reported
@SkySports Poor Merse, can’t read, so doesn’t know Barca are 1bn in the hole.
-
Ryan Rainey
(@Ryan24891248) reported
@SkyHelpTeam can use hurry up and fix my Internet🙄 Liverpool is getting bate again I want to show the kids the worste title defence since ruiz v Joshua
-
Ian ⚒ Hills
(@Ian_j_Hills) reported
@SkyUK are you having trouble in sl0 area my internet and Wi-Fi been down for three hours rebooted several times 😡
-
Sam Davies
(@SjDavies19) reported
How is Martin Tyler still working for @SkySports terrible commentator
-
Bingle
(@bunglebingle) reported
Whoever you support I am sure we can all agree Martin Tyler is the most inane commentator. “Pickford/Van Dijk” “And of course Anfield was once the home of Everton” Bore off you dinosaur, time for some new talent @SkySports
-
Dave
(@Shawsy84) reported
@SkyUK come off my deal and paying over the odds having been a customer for 10+ years, like to understand why I shouldn’t cancel and go with a competitor?
-
Jennifer Walters
(@Jennife31902413) reported
@SkyHelpTeam sky go app not working - get PFE 9004-IH error message. please help - I'm missing Liverpool v Everton!!!!!!!😡
-
Blair Moore
(@BlairMoore10) reported
@SkySportsPL @SkySports It’s such a shame fans aren’t allowed into grounds again to witness the worst ever title* defence ever
-
G Pool Fan 🏆🏆🏆🏆🏆🏆
(@glpool10) reported
@SkySports @skytv Why can I still not watch a UHD without the artificial crowd noise..?? It's pretty ridiculous at this stage.. At this point there is no even reactions anymore, it's so stupid
-
Scott
(@scottw90) reported
@JeffStelling @alx_ @SkySports By a stupid law Jeff, the foul occurs before the offside offence.
-
Dave Firth
(@fuse7777) reported
@MeganK7x Because @SkySports know damn well that literally every fan of every team would mute Martin Tyler.
-
Adam lodge
(@lodgie34) reported
@SkySportsPL @SkySports So crap without the fans ain't it. Absolutely ****
-
Thomas
(@Thomas09469582) reported
@ARfc1690 @jp92_gallickgun @SkySports What? Theres something wrong with u. U support a team from the worst league in the world even Scottish ppl ain't bothered about it