Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (59%)
• Wi-fi (20%)
• TV (11%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Cheltenham, Reading, Newcastle upon Tyne, Southampton, Manchester, Newton Aycliffe, Halifax, Croydon, Hammersmith, Inverness, Northolt, Birmingham, Glasgow, London, and Liverpool.

City	Problem Type	Report Time
Cheltenham	Wi-fi	7 minutes ago
Reading	Wi-fi	50 minutes ago
Newcastle upon Tyne	Internet	1 hour ago
Southampton	Total Blackout	2 hours ago
Manchester	Internet	2 hours ago
Newton Aycliffe	TV	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  yuvraj 🇪🇸🇦🇷 (@brookyarena) reported 5 minutes ago

  @cowcorner183 @SkySports also it is from sony, if you couldnt recognise the graphics lmao. retard.

• 
  David Thompson (@Daveygravy84) reported 6 minutes ago

  @SkySports Not needed at all, stop Americanising football, there will never be a half time show again at a world cup. It's not needed or wanted by the vast majority of fans. Broadcasters in the u.k aren't even showing it, because of how ridiculous it is

• 
  Frank Junior Harry, PMP® (@Harryfrankjnr) reported 6 minutes ago

  @SkySports They went back several phases to fish out the foul which led them to chalk off the goal. They could had applied same due diligence to also go back even beyond the Salah incident to the one Macallister fouled the Egyptian in the box prior to the switch of play to Salah - unfair!

• 
  Alex (@Nayvadiius) reported 9 minutes ago

  @SkySports He’s a sore loser, his team gave up 3 goals with 15mins to go.. he deserves to lose, stupid pharaohs

• 
  Ash (@AshleyBailez94) reported 12 minutes ago

  @KurtJohansson_ @SkySports Move to different targets now, we never do things easily anyway.

• 
  𝐊𝐞𝐥𝐯 (@CFCKelv) reported 12 minutes ago

  @eurofootcom @SkySports Damn, where did Spurs get the money from?

• 
  Jon (@J0PACH) reported 16 minutes ago

  @SkyHelpTeam the customer support in resolving my issue has been absolutely abysmal, next step is to cancel my subscription

• 
  Kasule patrick (@Kasulepatrick28) reported 16 minutes ago

  @SkySports Arabs are sore losers , they have always been bad losers...You wait for Morrocco tmlo, they will also complain

• 
  Will G (@gt261) reported 19 minutes ago

  @SkySports I genuinely don't think they should. England are hoping to play three more matches. Letting him eat his 1 match ban is probably a smarter play than seeing him play on probation for any kind of studs exposed tackle for 3 matches. That's asking for a red card at a bad time.

• 
  HighTreeTimes (@TohBoi76791) reported 21 minutes ago

  @fred_barwell @SkySports if its been fixed...i mean how come USA lose 1-4 ? You must be stupid to believe the game was rigged to make Argentina won against Egypt...

• 
  Sarah Rickard (@sarah_rick14163) reported 23 minutes ago

  @DonnaLouise1212 @SkyUK I stopped 2 years ago Never will they ever get my support or money AGAIN - done

• 
  J (@Jrd5781) reported 23 minutes ago

  @mr_8ken @SkySports He went in.. But his leg was down and got the ball first.. But somehow the ball went underneath his leg and push his leg up.. Look at the video again.

• 
  Ms vb_joshi (@joshi_vb) reported 26 minutes ago

  @SkySports It's his fault. Trying to jump over a ad board. So stupid

• 
  Adam Smith (@AdamSmithyyyyyy) reported 30 minutes ago

  @AdamTweddell00 @SkySports we were all surprised that Brazil couldn't choose a better taker and not surprised when his penalty was so ****

• 
  Omushevi (@Omushevi) reported 35 minutes ago

  @SkySports That was robbery,Argentina scores an offside goal,No VAR to look into it,Egypt score what would have gone down as one of the best goal in the World cup history VAR sees it as an embarrassment to Messi. These is not football anymore,**** to all the organisers of that rubbish.

• 
  Frederick Barwell (@fred_barwell) reported 40 minutes ago

  @SkySports Argentina to win the world cup crooked FIFA is making sure that Argentna is going to win every fan has been conned by paying money to support teams that have no chance of winning the final because of crooked FIFA

• 
  Angela Rittberg (@CandaceHic52348) reported 46 minutes ago

  @SkySports england fans and bad news are basically married at this point

• 
  Khal A (@Khal_A_7) reported 47 minutes ago

  @SkyUK why has my app signed me out and now sending verification code to a number which has never belonged to me. I need to roll data!

• 
  Tristan (@afc_ftt) reported 48 minutes ago

  @WakeUpPeasants @AdamTweddell00 @SkySports After PIF takeover, the other 19 clubs in the league held an emergency meeting to stop it. That failed. But everyone still hates yous, the media have joined in on it too. Nobody would gaf if you weren’t owned by a torturous sportswashing nation. Worse than City. Somehow.

• 
  Archie (@beany74) reported 49 minutes ago

  @SkySports What a crock of ****, this and needless hydration breaks, USA trying to ruin football

• 
  🇳🇬 Zubby 9 (@zubbiany) reported 51 minutes ago

  @SkySports If some Manchester United fans are rejecting Andrey Santos already, then maybe the problem isn’t the player… it’s the expectations. Agree or disagree? Let’s hear it. 👇🔥

• 
  R (@RedmondJamess) reported 52 minutes ago

  @SkyUK and @WeAreOpenreach you missed our broadband installation date on June 15th. We’ve been told we won’t even have an update on IF we can get WiFi until July 15th. You’ve missed calls, compensation, lied, and failed to solve my issue. This is the worst customer service ever.

• 
  Jimbob (@Jamie_clem99) reported 53 minutes ago

  @SkySports A little bit more corruption. He's been punished because he COULD have hurt a player but won the ball instead. Where as balogun actually hurt a player ans could have broken his ankle but got let off. Football now punishes players based on theory rather than fact

• 
  Jake Duffy (@duffman197332) reported 54 minutes ago

  @ProBoxingFans @SkySports Just cancel it, **** 1am

• 
  Uk Duck (@UkDuck) reported 55 minutes ago

  @ProBoxingFans @SkySports No it doesn’t **** the US …

• 
  Newton's Laws (@Newtons_Laws) reported 55 minutes ago

  It's concerning when one has to question why this tribunal hearing is not even being mentioned on Sky @skyuk @SkyNews . In the hearing serious issues were revealed about the UK's role in Gaza genocide. It needs to be covered @jeremycorbyn

• 
  Gerry Berry (@GerryBerry3000) reported 58 minutes ago

  @HatemMElgammal @SkySports Fck off idiot.

• 
  ruaUTFR (@Rooaahmufc) reported 59 minutes ago

  @eurofootcom @SkySports Well *******. There was me thinking he was excited by their project of not finishing 17th again. Shocked

• 
  The Scientist (@fertscientist) reported 60 minutes ago

  @DonnaLouise1212 @SkyUK 💯they are as bad as the BBC all Bolsheviks

• 
  Nufc Fan (@NENufcfan) reported 1 hour ago

  @SkySports He was never in the WC. He was only there as a pointless cheer leader. EMBARRASSING