Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (19%)
• TV (14%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Cannock, Harringay, Glasgow, Oldbury, Manchester, Southwark, Birmingham, Chatham, Northwich, Yeovil, Burton upon Trent, Swansea, Derby, and Halifax.

City	Problem Type	Report Time
London	Internet	22 minutes ago
Cannock	Internet	23 minutes ago
Harringay	Internet	57 minutes ago
Glasgow	Internet	2 hours ago
Oldbury	Wi-fi	2 hours ago
Manchester	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon Khan (@Brandon30772140) reported 6 minutes ago

  @SkyHelpTeam your internet is ******* dog **** at the minute , I can’t play a game

• 
  Mikel Supreme (@Otees13) reported 8 minutes ago

  @LFCLaurie People like him and @SkySports have destroyed the sport with garbage crap

• 
  F1Guybwoah (@F1Guybwoah) reported 9 minutes ago

  @SkySports The worst era outside the 2014 one.

• 
  Geraint Lloyd (@Gez4WxmAFCB2B2B) reported 10 minutes ago

  Alex the money @SkySports throws at football means they’d need a game to show, it’s not rocket science they’ve a better chance beating Boro over saints that’s a fact @SkySports @SkyFootball rubbing their hands on all this media as will help them sell this game around the world

• 
  Moldo (@Original_Moldo) reported 11 minutes ago

  @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

• 
  Paul (@PR_86LFC) reported 12 minutes ago

  @BenBLFC @AFC_Gooner_Mark @SkySports Never known a fan base like it, absolute morons

• 
  MrDeeJay (@spinningthedisc) reported 14 minutes ago

  I think it’s time to ditch @SkySports Editorial is so anti Celtic non balanced pundits the other night. As soon as the Fir Park game finished - shut it down and went anti Celtic- Boyd should be released of his contract!

• 
  Ligue1 France🇨🇵 IPTV (@Ronaldo1237390) reported 15 minutes ago

  @evadztif @KildareGunner @SkySports Yes Available IPTV subscription service

• 
  4K Stable France iptv🇲🇫🇲🇫 (@Ukiptv26056) reported 16 minutes ago

  @evadztif @KildareGunner @SkySports Yes available IPTV subscription service

• 
  Yash Kapoor (@Yasshkapoor) reported 18 minutes ago

  @AndyMk_83 @SkySports Never complained when adidas paid him a bomb to do united third jersey ad. An embarrassment of a united legend.

• 
  Matt Stannard (@mattstannard) reported 24 minutes ago

  @SkySports I pay Sky to watch football not interviews while the games on. Do them afterwards. Terrible!

• 
  Hugo's Lair (@DWeller50261) reported 26 minutes ago

  @SkySports Its ****. My Sky Sports will not be renewed when my contract is up.

• 
  M.B (@MoBoDrums) reported 26 minutes ago

  @SkySports employ this clown as the Celtic fan boy and as is much as part of the problem as anyone. He’s been extremely critical of Beaton in the past and here he is now like Heinrich Himmler pretending he knows nothing. The pricks prick

• 
  Julie Trudgill (@julie_trudgill) reported 28 minutes ago

  @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

• 
  Dom (@DomMck14) reported 31 minutes ago

  @AFC_Gooner_Mark @SkySports **** timing but totally respect that, education has to take priority unfortunately in my opinion.

• 
  Sharon Noad (@shaz041181) reported 35 minutes ago

  @SkyUK @SkyHelpTeam My grandfather passed away in March. I asked to close his account—Sky transferred the contract into MY name without consent and now demands payment to cancel. 9 agents, 3+ hours, no resolution. Escalating to CISAS

• 
  Star47 (@StarScream47) reported 36 minutes ago

  @SkySports Not when the regs suck and your coverage is terrible...

• 
  Charlie 🟦⬜️ (@Charlie09310929) reported 36 minutes ago

  @AFC_Gooner_Mark @SkySports Had 2 years to prepare for GCSEs but his safety pin dad won’t let him go to a potentially once in a lifetime night so that he can get in some last minute revision which is absolutely useless. Poor kid

• 
  Adam Redman (@AdamRedman80) reported 44 minutes ago

  @SkySports Never been less interested

• 
  Steve Marshall ⭐️⭐️ (@Mymanswann) reported 49 minutes ago

  Carragher is the worst pundit. His hatred towards Chelsea is unreal. Can’t hide is biased towards whoever Chelsea play against. @SkySports surely your higher ups can’t actually enjoy listening to his crap

• 
  Neil Pyne (@NeilPyne2) reported 49 minutes ago

  @SkySports @SkySportsNews There is only one problem there they wont

• 
  HittheroadJack (@JackRabbit1978) reported 50 minutes ago

  @AFC_Gooner_Mark @SkySports He'll fail them anyway the daft ****

• 
  Steven Daley (@DaleySteven) reported 50 minutes ago

  @ScotlandSky @SkySports How did Martin Tyler put it back then? Agueerrroooo… I swear you’ll never see anything like this ever again, is what I think he said, well today you just might, and that apples to either side as well.

• 
  Michael lee (@Michael53904546) reported 50 minutes ago

  @Adikastakes Honestly what did joining skysports do for @Carra23 he hates us. I use to think he would eventually make a good coach or manager and he decided to go on tv. Utter shambles the guy talks crap

• 
  Jimmy McGrory🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸 (@jimmymcgrory67) reported 50 minutes ago

  @iRuntheshow1 @SkySports They'll double down

• 
  Denislov Lietnev (@Denoxyl) reported 59 minutes ago

  @Adeyemi_AFC Skysports will tell everyone Arsenal scoring from set-pieces is bad for football but glorifies Bruno Bruno Fernandes assisting in 12 of them. Nasty sports network.

• 
  tee. (@teebee_16) reported 1 hour ago

  @ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.

• 
  Jamie (@JamieAB77) reported 1 hour ago

  Can someone tell me what ******** Micah Richards is talking about please @SkySports it’s like listening to a 12 year old.

• 
  Anthony Sudworth (@AnthonySudworth) reported 1 hour ago

  @AFC_Gooner_Mark @SkySports *******... its 3 to 4 hours out of his day..at a potentially title winning game.

• 
  penelope mcghie (@PenelopeMcghie) reported 1 hour ago

  @WeAreOpenreach the @SkyUK chat bot booked an engineer to sort out our sudden loss of Internet, how can we find out when an engineer will do the job? Your text message re booking had a support link but when we click it says Bad Gateway.