Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 03/21/2026 04:15

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Wilmslow, Birmingham, Bristol, City of London, Hammersmith, Caerphilly, Cardiff, Chester, London, Peterborough, Plymouth, Gunnislake, Newport, Dalkeith and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Wi-fi
United KingdomBirmingham Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomCity of London Wi-fi
United KingdomHammersmith Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosetta_Nick Nick C (@Rosetta_Nick) reported

    @SkySportsNews @RobDorsettSky At least he made us aware that the highlights are being shown on @SkySports before the fire got too bad

  • BuzyBuzyBee buzz (@BuzyBuzyBee) reported

    @SkyUK When will some clever technician realise WiFi or TV broadcasts could be send down the same cable as the power supply. No masts, no cables, no satalite boxes : the financial savings would be massive!

  • allroundtwat hoodie 3 (@allroundtwat) reported

    @SkyHelpTeam Lads I’m not getting it calm down

  • letsgoironman Mark Watney (@letsgoironman) reported

    @SkyUK This is a weird product offering. Just go app based or a little dongle like the Amazon fire stick. Who in their right mind is going to buy into crap tech from sky? You would be completely bonkers to buy into this.

  • lunnyJ65 OneCoffeeADay (@lunnyJ65) reported

    @SkySports He should never have joined in the 1st place…. But that’s what happens when players choose money over an actual playing career

  • paul48311435 Paul (@paul48311435) reported

    @SkySports Van bore should have picked him to give the boy a break etc and isn’t cause he’s a Utd player so he’s just denying Holland a quality player just to cause trouble. Horrible man…

  • DimmosG 🇵🇸 DimmosG #FreePalestine 🇵🇸 (@DimmosG) reported

    @SkyUK this is a 60hz screen, so no gaming support. this product is a beta test.

  • djsgrant DJSG (@djsgrant) reported

    @SkyUK Sky, are you listening. People don’t want a massive telly, they want a wireless box. Who did your research? Epic fail.

  • pauljswfc Pauljswfc (@pauljswfc) reported

    @PeterWellDone @SkyUK Broadband is absolute dog ****. In fact it's worse than that

  • pajb49 🏴󠁧󠁢󠁥󠁮󠁧󠁿Patrick Beames🇬🇧 (@pajb49) reported

    @SkySports They should never have bought him in the first place. He's nowhere near good enough.

  • HeckaLugosi Hella Lugosi (@HeckaLugosi) reported

    @SkyHelpTeam My internet and phone have been down all day, how long is this going to take to resolve?

  • project_peter Craig 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@project_peter) reported

    @SkyUK @smithythfc75 So the answer to his question is ‘no’ then Relative of mine was without Sky Broadband for four days recently - ‘technical issues’, no compensation, no apology In this case they’d be without TV as well….

  • sweetstaffies Sweetstaffies (@sweetstaffies) reported

    @SkyHelpTeam added netflix to sky, cannot active, sky email link doesnt work i dont already have a netflix account so i have no password grrrr really frustrated

  • fredgaskit craig ellis (@fredgaskit) reported

    @SkyUK Nonsense product from a company scraping the bottom of the bad idea barrel! All they need to do is produce a set top box, plug and play...simple.

  • Veeoh Mark (@Veeoh) reported

    Hey @SkyHelpTeam Sky Glass. If I'm mid contract for SkyQ and I wanted Glass - would that be an issue, or could contract be swapped to Glass one?

  • therealpm3012 Paul Mitchell (@therealpm3012) reported

    @SkyUK What happens to the tv if you cancel your subscription as it’s only a 31 day contract

  • TrealSlimDavey_ 𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉  (@TrealSlimDavey_) reported

    @terryga76741689 @TheLukos @SkyUK I’m a sky Q customer but once it ends I probably want glass with my current tv what’s a Samsung 8k 65 inch but if we need a new tv I will stick with the satellite dish and box

  • gamermohan Binu Mohan (@gamermohan) reported

    @SkyUK I want the best - skyq is good so why would I go for a 3rd rate rebadged tv that looks terrible as you had put everything together and the thickness is laughable - I’ll wait for your iptv solution to get rid of my dish

  • DarkSnr77 Paul Richard (@DarkSnr77) reported

    So how will #SkyGlass work with replacing boxes that act as a mesh network across my house? No box means no internet extender so will #SkyGlass replace this and work the same way? @SkyUK @SkyHelpTeam

  • Azrael94209327 Azrael (@Azrael94209327) reported

    @SkySports If he wants regular playing time he needs to move. He's low down the pecking order at Man Utd right now.

  • Crocidolite11 Crocidolite (@Crocidolite11) reported

    @SkyHelpTeam Not even the question I was asking. Let’s start again. I opt in to go with glass. After 2 years I decide to cancel my contract with you. Can I then use the sky glass as a normal tv via a tv aerial for free view, or can you only view it via a subscription rendering the tv useless

  • kardyology Katherine Hardy🌹 (@kardyology) reported

    Hello @SkyHelpTeam is something up with the internet in SW8. I've turned everything off and on again, unplugged etc and it still not working

  • JiuJitsupediaUK JiuJitsupediaUK (@JiuJitsupediaUK) reported

    @SkyUK You should sack your Product Owner, this is a terrible idea

  • WJnr_ Will Kelly (@WJnr_) reported

    @annamagique @SkyHelpTeam @sor1706 TP Vision actually makes Philips branded TV's so wouldn't say that's all bad.

  • wchannel W (@wchannel) reported

    @RosieLee777 @kimruthlucas @SkyUK Hi guys 👋 We're so sorry about this - it's in the process of being fixed. Our content providers Red Bee Media had an outage earlier this week, and it's affected the subtitles on a number of our shows. Hopefully it'll be back up and running asap but massive apologies until then x

  • intelect_iom Intelect (@intelect_iom) reported

    @SkyHelpTeam In fairness the issues I am having are too long and complicated for Twitter. I have sent several emails but they are repeatedly misinterpreted by the recipients.

  • JungleRichy1474 richard chapman (@JungleRichy1474) reported

    @SkyUK Just the extra cost incurred for the package then , already vastly overpriced - I’ve been a Sky Customer since 2004 and while they’ve been helpful when spoken to the prices never go down , considering after my next contract negotiation may just go back to digital only 😞

  • TheGlenwith1n Glen (@TheGlenwith1n) reported

    @CluanThe @danpom @SkyUK Do petrol stations offer people who’ve never used their pumps special discounts on petrol?

  • RichardJonesRC RichardJones (@RichardJonesRC) reported

    @SkyUK No, they're useless when the wind isn't blowing, kill birds, are terrible for the environment (tons of concrete required), look awful, require rare earth minerals, and can't be recycled. And they're massively subsidised by the UK taxpayer. So it's a no from me.

  • irishglennerz . (@irishglennerz) reported

    @Raymondo1874 @Adrian___Harvey @SkySports He gave me a fiver one time towards a kebab and I'll never forget it