Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 11: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Lancing, London, Blackheath, Hammersmith, Newham, Dublin, Croydon, Hackney, Harringay, Barking, Waltham Forest, Birmingham, Cardiff, Bilston, and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Lancing
|
Internet | 7 minutes ago |
|
London
|
Internet | 11 minutes ago |
|
London
|
Wi-fi | 14 minutes ago |
|
London
|
Internet | 51 minutes ago |
|
Blackheath
|
Wi-fi | 55 minutes ago |
|
London
|
Internet | 57 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Deadpool's Doppelganger🐐 (@Kingavel) reported@Asac_afc @centregoals @SkySports God forbid bad thing.
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Lawrence (@JUNIORII) reported@SamJDean I don't respect football writers. They contibute nothing to the game of football. Their ill writing contribute massively to why some professional footballers lose it mentally & never recover. And I hate how @SkySports have them around every Sunday morning to vomit total nonsense.
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🏴 Celticfc110🍀 (@celticfc110ss) reported@spfl @SkySports Why would Welsh go down in his own box it’s free kick for the first goal
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MeowzyTM (@MeowzyTM) reported@F1Media @SkyGroup @SkySports Sky charges way too much compared to F1tv this is SO bad.
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nosmh (@nosmh) reported@F1Media @SkyGroup @SkySports What is F1 going to do about the unwatchable AppleTV side of the equation? Can we get assurances that we in the US will continue to get SkySports as an option for watching the races on AppleTV's streaming service? Maybe a promise that they will stream that content in 4K? Were the interests of American fans taken into consideration in any of the broadcast rights agreements?
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Nick King (@King66Nick) reported@Banners24b @SkyHelpTeam They are awful to deal with, don’t blame you for leaving
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ValiantDiode (@ValiantDiode) reported@F1Media @SkyGroup @SkySports Let me watch it on F1 TV and not on dogshit Sky F1 with That moron Crofty! Seriously not paying for this **** anymore I just can’t stand the commentary anymore! 😠
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iPlease (@iPlease__) reported@SkySports these athletes completely lost the plot. Without people buying merchandise, watching matches (which is why advertising generates so much money) the sport literally wouldnt exist professionally as a career. What ******** is she talking about.
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AFCAamir (@AFCAAMIR) reported@harab_man @centregoals @SkySports Because Manchester United owner had been broken they are struggling
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GA (@HaddTennisFan) reported@SkyHelpTeam I cant turn on Sky TV it seems on my Smart TV, and I’ve got a flashing Q on my Sky Box. I’ve already powered off completely and on again and it didn’t work. What is the issue then, and how can I fix it?
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ATL Jaycobs (@Welisville) reported@theMadridZone @SkySports Mourinho thinks he can do anything to these guys, trust me before people act this way,they already have what they want in mind None of these players are scared to be sold but they'll never take any rubbish from Mourinho
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Farmer Luke 🥔 (@Ondaintreefarm) reported@jbsnorthsky1 @SkyUK It’s just been a catalogue of errors, my favourite being they could beat my new contract price, the phone went silent when I said it was sky
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waytogo# (@waytogo081315) reported@F1Media @SkyGroup @SkySports More bad news for the UK F1 fans.....I would like to choose not to be told which channel I have to watch sports on....sky and the BBC should not be allowed to control the UK TV
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BrunoFanatic8 🔴 (@UncleBruno8) reported@theMadridZone @SkySports That's the only solution
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aww naw, Annoni's oan anaw noo. (@PJOConroy) reported@spfl @SkySports Everyone thinks the foul is standing on his foot, he doesnt atand on his foot Kiziridis goes down holding his shin , and then rolls around continuing to hold his shin Theres not much in it, same way there wasnt much in the maswhanise pen claim and there wasnt much in welsh push
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Target Confirmed (@ConsumeAsphalt) reported@F1Media @SkyGroup @SkySports My condolences to everyone who's forcibly exposed to SkySports F1 broadcasting. It's a fate I wouldn't wish upon my worst enemy
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Chris Pritchard (@creativechrispy) reportedBurnley are poor. Villa are sluggish! Andy Hinchcliffe on Sky Comms is absolute ****! #UTV #avfc #SkySports
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YungFhela HND🚀 (@YungFhelaHnd07) reported@theMadridZone @SkySports I hope we have a great outcome at the end. Let’s hope he comes back and fix the problems
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stido (@stido2902) reported@F1Media @SkyGroup @SkySports This is bad for f1, if you can’t afford sky how do you watch live f1
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Gil60Four (@Gilaat_64) reported@VIBESFCERA @AFTVMedia Yea it's ridiculous crap now. They make complete fools of themselves. Arsenal aren't at their hearts. It's all 2 get on cam & hopefully a SkySports gig. Some don't even talk like fans, they talk like reporters. Adam Keys is masterclass at it cos he's been on Sky. It's all downhil
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Bonaventure (@ainyangetoh) reportedSkysports: The Bayern vs PSG game was super, that was proper football. NONSENSE And I watched that rubbish today Stupid hypocrites
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NkwaByte (@nkwabyte) reported@theMadridZone @SkySports Just give it to him, all the bad nuts will be exposed, but in hindsight sight this is what they should have done for Xabi Alonso
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Paul McCloskey (@paulmccloskey12) reported@SkySports He was the best player on the pitch and he was sub with 20 minutes. Really poor decision
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Mikal Storhaug (@StorhaugMikal) reported@SkySports Totally behind Rob. He just put word on our thoughts. We have the worst players in decades. No comittment, no relations, lack of skill. Overpayed.
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FAZ 💭 (@Feisal313) reportedI'm so fed up of having Gary as a commentator on sky sports. *******. 2027 we need change. Jesus Christ. #SkySports @SkySportsPL
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J.D (@JD__RFC) reported@spfl @SkySports We should turn up in numbers, multiple clubs supporters, force them out because if we don't do anything, they will keep cheating the league to help celtic like they have done for the last decade.
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Antony (@Oluamber) reported@talkSPORT @SkySports @NOW I have known this for a while this guy doesn’t like Arsenal he never says anything good about us.
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Vondia (@SirVondia) reported@SkySports **** all this just let only the nr. 1&2 of every country compete in de CL. Or just change the name of the tournament this has nothing to do with champions anymore.
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Bigwillystyle (@bigwillystyle81) reported@spfl @SkySports Corrupt as ****!! No wonder Scottish referees get slated! Absolute horrific
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Michael Molloy (@mickeyccc) reported@SkySports **** off then….always somebody ready to replace you.