Sky service status: outage reports and connection issues
Why is my Sky service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 16: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Halifax, Southwark, Dukinfield, Birmingham, Manchester, Bedford, Glasgow, London, Derby, Livingston, Batley, Heckmondwike, Ropley, Edinburgh, and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 minutes ago |
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Total Blackout | 30 minutes ago |
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Internet | 39 minutes ago |
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Internet | 46 minutes ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Staples (@KarlSFCStaples) reported@charlieldrv @SkyHelpTeam I had the same problem, at one point it jumped back to the 21st minute.
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Premier Seafoods Ltd / kingcrab.co.uk (@Premierseafoods) reported@HLTCO I mean we can blame SkySports but if this kind of fan never existed then they couldn’t put them on. Rgds a fan in his mid 50’s!
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Saintsmith80 (@saintsmith80) reported@skyuk why keep advertising live football so many games if no one can watch it on sky sports + it’s terrible
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Ian Devanny (@IDevanny3215) reported@SkySports @ScotlandSky Why do we need to listen to Chris Sutton for a Rangers game? Proven to be biased against us. It’s bad enough with Crocker.
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Tom Willis (@Willis111) reported@SkySports its great you have all this live football but if you could show it without it stopping every 2 minutes followed by terrible picture quality tjay would be much better #colu
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Mark Stockdale B.E.M (@markstockdale69) reported@dixiedeansboots @SkySports Stopped watching that crap ages ago, he's never changed.
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Steve Hale (@SteveHaleGK) reported@SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻
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Utd_OJ (@Ola_Of_Utd) reportedThey have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations
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Gbolly (@Gbollymiasin) reported@MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met
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Daniel Clay (@DanielClay) reported@SkySports This #refcam is a stupid gimmick that serves no purpose. Get rid.
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Cass 🍊 (@DannyCass1) reported@charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.
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Pinon (@Pinon9) reported@SkySports Hated, adore and never ignored Never heard of "Top 14" before
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Lex Mccaffrey (@L99254Lex) reported@Leverage_PNL @DeadlineDayLive @SkySports It's not Mikel's fault, it's Bertha's if anybody's! Mikel would have told the club which players he wanted weeks, if not months ago, but he's been let down, and unless we have a spectacular end to the window, we're in trouble!
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colum mccann (@mccanio) reportedThe issue is these English companies will look after the English game as Scotland continues to get the crumbs from a product that it contributes millions to . A NATION OF EQUALS APPARENTLY @SkySports @talkSPORT
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Kyle Fitzpatrick (@Kjfitzdude) reported@SkySportsNews @BenCipolla @SkyHelpTeam how do I cancel my Sky subscription?
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fedupstfc (@stfcnickw) reported@SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....
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Nelson (@MrPrince_Diego) reported@SkySports anyone praising ****** and Chelsea here is a piece of ****.
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Craig (@snave73) reported@giggsclass1 @SkySports And they want to charge you a minimum of £100 a month for this ****.
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Darren Bates (@Bate87313Darren) reported@charlieldrv @SkyHelpTeam Have the same trouble watching sky, only get it watching the football!.
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ScunneredBaw (@raskinrangers72) reported@GDenners89 @RangersFC @SkySports Away and support another team mate. What’s the point of even bothering if you’re this miserable
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Jason309 (@Jason_Kavanagh) reported@SkySports All crap too. Amazing how many expensive signings are absolute flops
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therealniceguy🔴⚪️⚫️ (@PowerBoy__) reported@Nichol_5 @SkySports I stopped watching sky sports after games unless it's some viral clip, since 2014. They've turned into this sensationalism machine pushing negative narratives for engagement a long time ago and United are their biggest cash cow. It's best to not watch them & let the network die.
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Mike Ramsden (@RamsdenMike) reported@charlieldrv @SkyHelpTeam The same issue from mine I knew via X that we scored before it was shown on Sky +
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Matt (@MattMcC9) reportedHello @SkySports. I’d like to cancel my subscription immediately.
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kcufti kcufti (@Kcuftiagain) reportedHey @SkySports For ***** sake someone tell #jonathanOverend (bell end) and #navratilova to SHUT ******** UP DURING PLAY. #Medvedev @usopen
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Warren (@wozza2484) reported@charlieldrv @SkyHelpTeam 100% this, the game I watched early in the second half kept jumping back to the first half! Constant buffering and poor quality @SkyHelpTeam
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cr (@AFC_One) reported@GeoWordz @cdavison_afc @SkySports 4 years we’ve been hearing this same crap about getting attackers. Honestly bored of it now. The lack of forward signings will 100% bite us in the *** this season. Especially with Martinelli gone
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Daza (@993Justme) reported@eurofootcom @markmcadamtv @SkySports Investment from the past , I remember him he was passionate and awful at defending
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Phil Ashton (@PhilAshton123) reported@AllThingsBlades Who actually cares about this silly stupid stats? He scored a blinder of a last minute winner that’s all you’ll ever remember! Skysports influence for the wrong reason.
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Osi Ose (@Osi_Ose_) reported@SkySports All Liverpool had to do was spend this money for Klopp, what a stupid board they got.