Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Southwark, Fulham, Birmingham, Northampton, Leeds, Henlow, Camberley, City of London, Cheltenham, Witney, Norwich, Saltburn-by-the-Sea, Reading and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Southwark |
Internet | |
| London |
Internet | |
| Fulham |
Internet | |
| Birmingham |
Internet | |
| Northampton |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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banana
(@banana176) reported
@SkyHelpTeam can we have an update on outage in WA15 postcode please.
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Louise Freeman
(@citydesk50) reported
@SkyHelpTeam no internet in west Manchester, is there a problem
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Bethel Atherton
(@bethel_atherton) reported
@SkyHelpTeam Our internet wifi appears to not be working but the service status says it should be?
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Helen Kilgannon
(@helenckg) reported
@SkyHelpTeam how many homes are affected by outage in Warrington/ Wigan area? How can I get an update on when it will be fixed?
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Courtney
(@Court_MH) reported
@SkyHelpTeam what is going on with the broadband!!! A lot of people from over the country having the same issues with your broadband. It’s down, don’t come at me with the easiest way to check is online, I have, it’s no help. Just sort your broadband out 🙄
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Paul
(@PMHLDS) reported
@SkyHelpTeam how long will the current outage in Walkden last ?
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Holly
(@xxshad0wqueenxx) reported
You know when you pay for a service and this kind of thing happens all the time and speeds suck and nobody can download because the download tanks because it refuses to balance it. @SkyHelpTeam
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A Bowman
(@alstanzo) reported
@SkyHelpTeam is there a problem with broadband at the moment? One part of your website says not but another page says there is a large outage atm. Thanks
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Owen Seago
(@OwenSeago) reported
@SkyHelpTeam internet down in WA15, can you give an update please?
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Simon gray
(@Cerysoli) reported
@SkyHelpTeam @SkyHelpTeam please help . I cannot find why my broadband is down and how to contact you to sort
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Gary S
(@GaryStacey4) reported
@SkySports Loris ran into Wilson, Wilson stops and his arm is up to protect himself, foul by Loris. Loris then cheats to try to influence the game by throwing himself to the floor. Poor referee, goal correctly give, Loris should be booked for simulation (cheating!)
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Paul Jackson
(@PaulJac76543897) reported
@SkySports Cardiff game was like watching spoilt children, throwing tantrums with handbags on the pitch ,sick to death trying to kick all these phobias out of football, footballers are the worst role models
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💙Bl𝕖z𝕖aux Ncub𝕖🥀🌾🐦🌱🍁
(@PresidentNcube) reported
@MattyTMC @SkySports @NUFC In life they say, "Never look down on someone, for you do not know where they might be tomorrow"
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Rob Bryan
(@RobB123987) reported
@SkyHelpTeam can you confirm any broadband issues around Worsley or Walkden area Manchester (M28)? No connection
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Freemo
(@thefreemo83) reported
@SkyHelpTeam not had #skybroadband a month and fed up with it already, had problems at switch on day, tried to call last week only for the automated message to hang up on me, connection keeps dropping out and now lost WiFi altogether, absolute joke of a provider!! #fixskybroadand
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(D)
(@1927Dlewis) reported
@h56324734 @SkySports that’s a red all day long nothing wrong with the decision just stupid from robinson
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• C L E O •
(@xo_CL30_ox) reported
@SkyHelpTeam how long does it take to sort out technically issues regarding my account?
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Sonal Pattni
(@pattni_s) reported
@SkyHelpTeam power outage for the second night. No broadband. Why is this happening? I take it we will be credited for the days we have been without broadband?
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Luke
(@lukemcdiar) reported
@SkyHelpTeam is there an outage in Falkirk Scotland in the fk2 area
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Rebecca Horrocks
(@SantaCl46432686) reported
@SkyHelpTeam hi when I pay a guaranteed connection when do I expect a refund for this month since I’m going to have to miss yet another work day due to poor connection? Please
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jennifer lowdon
(@JenniferLowdon) reported
@SkyHelpTeam Hi I have been advised that there is an outage but my neighbours have no issues. We have just no broadband since Friday
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Phil
(@pww8afcb) reported
Sean Dyche is just pissed off that we didnt want him, **** off ****!!! @SkySports @premierleague
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jennifer lowdon
(@JenniferLowdon) reported
@SkyHelpTeam The link still advises an outage
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Ethan Carberry-Holt 🧼
(@HiBob84) reported
@SkyHelpTeam Internet not working! Do you have a support/customer service number I can ring?
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natashaturk
(@natashaturk) reported
from
Sale, England
@SkyHelpTeam Hello, can you say how long the internet outage in Manchester is going to be?
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Alan Nicolson 🏴 🇺🇦
(@an101931) reported
@SkyHelpTeam are there still issues with broadband services in the PA4 area. No had connection since 9pm last night
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• C L E O •
(@xo_CL30_ox) reported
@SkyHelpTeam how long does it take to sort out technical issues regarding my account?
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Sharon Hayes
(@_SharonHayes) reported
@SkyHelpTeam can you please advise what the issue is for M28 and when you expect it to rectified?
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travelguy
(@travelguy1981) reported
@SkyHelpTeam is there an outage in WA15?
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AM
(@mr_andym) reported
@SkyHelpTeam Hi. Can you tell me how quickly the broadband outage in WA15 will be fixed? Thanks.