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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Liverpool, Hackney, London, Glasgow, Hexham, Gloucester, Haddington, Stranraer, Southall, Northampton, Lowestoft, Islington, Bristol, Peterborough, and Blackburn.

CityProblem TypeReport Time
Liverpool Total Blackout 3 hours ago
Hackney Internet 3 hours ago
London Internet 5 hours ago
Glasgow Internet 5 hours ago
Hexham TV 5 hours ago
Gloucester Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NUFCWOOLIE
    woolie.👊🏽 (@NUFCWOOLIE) reported

    @eurofootcom @SkySports Never bidded for him nor thought about it

  • Sidneykidney4
    Sid (@Sidneykidney4) reported

    @IRVCHESTER @SkySports Newcastle's idiot of a Manager made a sub in added on time which caused the game to carry on after the 5 mins.

  • wilsoa10
    Alex (@wilsoa10) reported

    **** the @BBCSport it needs defunding. **** sly sports @SkySports They’re sellouts to the corruption. Hall wouldn’t want to downgrade he’s to good for the man reds already. His family supports #NUFC he’s home.

  • philvgr81
    phil webster (@philvgr81) reported

    Are all sky plus commentators this bad or the 2 times we been on their this season just had bad ones #swfc #skysports

  • OJPAC02
    O.J PAc (@OJPAC02) reported

    @TheBlueDodger @SkySports Too many defenders that doesn’t have the attacking ability on this team playing together won’t help us in the attack!

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports We're feeling bad because sky sports is still crap

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports And rotten sky are still man utd mad horrible rotten channel

  • Stepcarl1886
    Adeoba Da Prince (@Stepcarl1886) reported

    @QueenAyosinmi Club never talk, player never talk but you rush open mouth dey talk about an internal matter on skysports of all media stations

  • heyimdaf
    Daf (@heyimdaf) reported

    @SkyHelpTeam On every episode of The Office Movers on Sky Comedy via Virgin On Demand, your subtitles are covering the humorous captions that are burnt into the programme. This happens regularly. Could someone please fix this by top-aligning subtitles when there’s burnt in text?

  • Daisysdad69
    sc69 (@Daisysdad69) reported

    @SkyUK come on sort out this UHD outage...certainly for the F1 race tmrw!!

  • hardyad_tony
    Tony Hardy (@hardyad_tony) reported

    @SkySports watching the York v Leeds Superleague game on + and the picture and sound quality is awful. For money I pay to subscribe and the fortunes you take I expect better!

  • Levanja
    Levanja (@Levanja) reported

    Anyone else having a problem with @skysports volume disappearing? #MCIBOU

  • jpwred316
    JPW🇮🇪🇪🇺 (@jpwred316) reported

    Never take carragher seriously. Ever since that spitting incident, he's been completely indoctrinated by @SkySports. Just wish @lfc black balled him too

  • LeeCPDAFC
    Lee Bowman (@LeeCPDAFC) reported

    @whitters83 @SkyHelpTeam Yes having same issue

  • bobdazzler9
    The Light (@bobdazzler9) reported

    @IRVCHESTER @SkySports The country is in trouble . The sheer stupidity of posts like this. Ffs

  • AKOUKOUDIS
    AK (@AKOUKOUDIS) reported

    Terrible service from Sky. Put a home move request for mid September yesterday - they wrongly cancelled my broadband since midnight due to an agent's fault. They made me cancel the home move request and they are now saying I cannot reactive my broadband! @SkyUK

  • Benjaminko2710
    Benjamin Woodcock (@Benjaminko2710) reported

    @SkySports being on (about) a 90 second delay between it's "live" broadcast and its app is annoying as ****. Starting to think their app should come with spoiler alerts

  • robgibb01
    Robert Gibbons (@robgibb01) reported

    No build up to the villa game then. Another season still same **** @skysports

  • Chapstermane
    Marty (@Chapstermane) reported

    @whitters83 @SkySports @SkyHelpTeam Hasnt happened in the 2nd half. But I was wondering wtf was going on. Happened last night also

  • Aa9_UTD
    Asem (@Aa9_UTD) reported

    @AlagbaEberechi @SimplyUtd @SkySports A medical doesn't check if ur fit to play or not teliemens was signed wjth an injury as well The point of the medical to see if u have any major injuries that can result in season enders Utd tried to spin it that he has that but we will never know Imo carrick didn't want him

  • neilm2110
    Neil M (@neilm2110) reported

    And now comes the analysis that Man Utd were poor and nothing about how good Hull City were @footballontnt @SkySports

  • DanielE64141682
    Daniel Edmunds (@DanielE64141682) reported

    It’s about time either skysports/tnt do what they have with cricket & get good female pundits like Mel Jones & Urooj Mumtaz. Or just get rid of them. The ones they pick for football are generally awful. As cricket shows you can get fantastic female pundits.

  • LordHalfpenny
    David Halfpenny (@LordHalfpenny) reported

    @SkyHelpTeam shocked by the call my parents had today - demanding payment for a box not returned, when they haven’t recieved the returns box.. then when I questioned it, the guy hung up! Appalling service!

  • IbraZibra58
    Ibra58 (@IbraZibra58) reported

    @RDL198040 @SkySports The companies don’t seem to care that thousands are buying dodgy firesticks every week and it’s all these awful women on our matches that’s driving them to it

  • utdjjjj
    j (@utdjjjj) reported

    i can’t believe this was a real headline my God. did this while comfortably making team of the year in one of the worst utd teams ever. @SkySports you will suffer for your crimes one day

  • bobdazzler9
    The Light (@bobdazzler9) reported

    @ToonFan14 @SkySports wtf Should anyone have sympathy for Newcastle!??? Squandered they opportunity in the 90s and are where they deserve to be. Probably relegated this season

  • Parkermon
    Tim Parker (@Parkermon) reported

    @TeleFootball Have you listened to SkySports weekly lineup? Biased garbage on repeat. Rooney has at least improved and dropped the click baiting 👏

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported

    @SkySportsNews @SkySports please put Ref Watch on series link unless it’s still got Jay Bo’ff’royd on it, in which case it’s too awful to watch anyway. The guy badly needs some elocution lessons.

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Absolutely horrible sports channel is taught they might have learned from last season but afraid not two women in studio for spurs v brentford I just have enough of sky now

  • _D_O_U_G_I_E_
    D G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@_D_O_U_G_I_E_) reported

    Honestly who ******** at @SkySports thought it was a good idea hiring that wet fish Roman Kemp to front that new premier league show. Ffs.