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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Welling, Manchester, Biggleswade, Reading, Dundee, London, Portsmouth, Batley, Plymouth, Wotton-under-Edge, Horsham, Birmingham, Cheltenham, Blackpool, and Oxford.

CityProblem TypeReport Time
Welling Wi-fi 1 hour ago
Manchester Internet 2 hours ago
Biggleswade Internet 2 hours ago
Reading Internet 2 hours ago
Dundee Internet 2 hours ago
London Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • gohara10
    Gerry O'Hara (@gohara10) reported

    “A momentous moment” WTF is going on here, it’s a plane landing, slow news day eh @SkySports ??

  • sportyreg
    sportie (@sportyreg) reported

    @SkySportsTennis @SkySports poor #HaileyBaptiste didn’t get any luck after winning her .

  • mwilz
    mwila chilufya (@mwilz) reported

    @FIFAcom better get their house in order. Football is slowly losing credibility. The silence doesn’t help. These are the things late author Andre Jennings spoke about even in the Blatter administration. @talkSPORT @SkySports #WorldCup

  • chillimac63
    Chris Mc (@chillimac63) reported

    @mark1984toon @SuperLeague @SkySports Skys coverage of RL is a shambles. Sky+ or Super League + coverage not working or constantly glitchy a regular occurrence. RL fans will watch any game even if it doesn’t feature their club cos they love the game but they’re being let down by Sky.

  • Erjan_2010
    Erjan Giritlioglu (@Erjan_2010) reported

    @SkyUK so I’ve joined sky mobile my wife got mixed up with eSIM ? So I deleted mine and now no signal Can sky please help me reactivate sim as I can’t wait 2 days for a sim as need phone for work and no WiFi that’s strong enough

  • mumo_utd
    Mumo UTD (@mumo_utd) reported

    @SkySports I used to hate Gary Cotterill after the Erik ten Haag incident. But to be honest, the guy has passion. Kudos man

  • homerj72
    matt (@homerj72) reported

    @SkyUK why is my bill going up 40% but if I am moving the the same house I would get 40% cheaper. 21 year VIP customer charged more than new customer???? 🤔

  • PackmanScouse
    lifes a ***** (@PackmanScouse) reported

    @SkySports It’s terrible the cars are the worst ever

  • kingjames_13th
    Kingjames (@kingjames_13th) reported

    @SkySports How is this **** going to protect me from a freak with a semi automatic rifle shooting in all directions

  • marsboyle
    marion boyle (@marsboyle) reported

    @SkyUK you now have no human help team🤬 I don't want to talk to a bot it doesn't work for what I want 🤬🤬

  • niczz33
    Nico O’reilly (@niczz33) reported

    @SkySports One bad result doesn't erase years of progress. The real test is how England responds in the next game.

  • Rusty462286
    Rusty 🇮🇪 (@Rusty462286) reported

    @_SonOfTheDesert @SkySports You've got small penis issues

  • Wonderwall4393
    Peter Carrigan (@Wonderwall4393) reported

    **** I feel old.. Watching skysports news and they’re talking about Adriano as if he was playing 50 years ago. The boy had the potential to be remembered as one of the best we seen but sadly didn’t live up to it. But let’s no talk as if he was linking up with Pele fs.

  • mrexodusufc
    steve knight (@mrexodusufc) reported

    @SkySports Dog ****

  • gordonhill54
    Gordon Hill (@gordonhill54) reported

    @SkySports The VAR to me will cause problems. players covering their mouths, they will just say it under their breathe. Time wasting is some thing that had happened since football started. my main concern is VAR.

  • nosmh
    nosmh (@nosmh) reported

    I still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables hasn't already driven the company to a shameful place, this is just another reminder of why my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.

  • Gerontius1
    G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gerontius1) reported

    I really wish @SkySports wouldn’t do their own replays/reviews of umpiring decisions after the batsman has declined to do so himself. What’s the point? It doesn’t help anyone. It’s all shoulda/woulda/coulda.

  • sjchelsea09
    clownlakeblueconout (@sjchelsea09) reported

    @SkySports 4 years no perm fos sponsor which has never happened in the epl ,club brought debt free now 3.8 billion in the red via bank loans with huge interest ,club gone back wards with no funds available to spend ,how did these not fit to run a club pass the owners test @premierleague 🤔

  • AMP86793444
    Cricketologist (@AMP86793444) reported

    In this ongoing test match at Lord’s, there has been a wicket every 25 ***** which is the third best in the history of the game in England. The previous best strike rates came in 1888 and 1907. So This pitch has the best strike rate in about 120 years in England. Stat courtesy @StuartBroad8 on SkySports. This pitch deserves criticism. More than it has already received. If not for rain and bad light the game could have been over in two days. #ENGvNZ

  • mark1984toon
    Mark Williams (@mark1984toon) reported

    @SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?

  • KirstyCodes
    Kirsty Marks (@KirstyCodes) reported

    @SkyUK how to lose a customer in less than a week 1. Miss sell a package because they can’t get that broadband 2. Cancel the broadband on the day of new install 3. Charge them more money for a less speed broadband I’m off to a competitor 🤡

  • asilevi06
    sarabia 🍺🇬🇭 (@asilevi06) reported

    @theMadridZone @SkySports That camavinga second yellow card was he's own foolishness. No need to overturn situation like that. He deliberately let his team down

  • Shareee
    Stärgirl Sharee ™ (@Shareee) reported

    @Kpono_Abasi @SkySportsNews Let Thomas Tuchel play anyone that can win us the World Cup, also Skysports are crap for framing the situation that way, will people. Also, weren’t you the one pushing Rogers in midfield agenda during the season?

  • amrish1304
    manishR (@amrish1304) reported

    @SkyUK @SkyHelpTeam @Ofcom Dear Sky please update or recall your sky max hub routers as they are really not great.compared to other wifi 6 routers on the market from other providers this is by far the worst.and for the price you charge you are not cheap either

  • ChrisPears95895
    CP (@ChrisPears95895) reported

    @change4spurs @SkySports Let's slow the game down even more .....

  • Soodge
    Sarah-Jane Lee (@Soodge) reported

    @SkyUK customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!

  • YourAulDol5v
    Séamus 🇮🇪☘️🏋️‍♀️🦍⚽️ (@YourAulDol5v) reported

    I switched over to the Formula One TV channel from Sky Sports Main event on my fully legal streaming service, and it’s like watching Formula One growing up, no digital prostitutes #F1 #skysports

  • Mrfrye88
    MrFrye88 (@Mrfrye88) reported

    @hey_noble @theMadridZone @SkySports The minimum time had been played. What's the problem.

  • vella_vision
    @ (@vella_vision) reported

    @SkyFootball @SkySports A bad omen

  • mkenyaflani
    Tee (@mkenyaflani) reported

    @SkySports @jwriddle_ Not available in my region ....and I'm like wtf