Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hounslow, Halifax, Ilford, Birmingham, London, Harringay, Edgware, Edinburgh, Cardiff, Stanmore, Hackney, Plymouth, Oldbury, Luton and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Wi-fi | |
| Halifax |
Internet | |
| Ilford |
Wi-fi | |
| Birmingham |
Internet | |
| London |
Wi-fi | |
| Harringay |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James Powers
(@gonpowinc) reported
@Footballtweet @SkySports Its a stupid computer then
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Amer Muad’dib Atreidis🦉
(@broamer_) reported
@EPLBible @SkySports never believe in this.
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hazem ibrahim
(@HazemInTheBox) reported
Liverpool fall down is coming i see it, They will back to the Jaime Carragher Era. #Salah #SkySports #LFC
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Lues Maligna
(@kane_harol58628) reported
@bernardooooV3 @Footballtweet @SkySports Worst City side in a decade finished on 66 pts and 4th.
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Oliver Tovey
(@Tovehouse) reported
@SkyHelpTeam please get in touch as my complaint was opened and closed immediately! Diabolical customer service, what has changed after so many good years???!!!
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Anirudh Murali
(@anirudhmurali76) reported
@Footballtweet @SkySports This stupid computer needs to be decommissioned.
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Jay Njoroge
(@Jay2em) reported
@Footballtweet @SkySports Westham won't go down. They will get better in the 2nd half.
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Rob Borley
(@rjborley) reported
@SkyHelpTeam my experience with Sky this year has driven me away. Possibly the worse customer experience of 2025. Amazes me when the company should actually care about customer retention with so much competition these days.
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Callum
(@CallumInLothian) reported
@Footballtweet @SkySports This might be the worst one they've popped out
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Eddy casey
(@EddyCaseyNffc) reported
@Footballtweet @SkySports If they turned it upside down they would probably get closer
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JP Shields 🇯🇲
(@JeanPierreJa) reported
@Footballtweet @SkySports Liverpool finishing above Villa and Chelsea? Ain't no supercomputer predicting that garbage.
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Moralist Cretin
(@ConNMC) reported
@Footballtweet @SkySports This is so bad in like every single position hahaha.
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Phil Moore
(@philmoore41) reported
@SkyUK I’ve been waiting > 2 weeks now for 2 of my Sky Mobile SIM contracts to be updated with the Black Friday offer of 10Gb for £8. I have rung 7 times & each time the agent promises me something that does NOT happen eg “it will be fixed today”. How can I escalate this problem?
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Luke P
(@Luke_GFP) reported
@Footballtweet @SkySports Win league on 80 points is ******* horrible
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Femsta
(@femstaUK) reported
Why is @SkyUK trying to charge me for outstanding balance when I actually went through switching my provider, and when I call the numbers 0333 7591 018, 0333 7591 503, it’s saying it cannot match my phone number to any of their accounts, yet I have never changed my number
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Allan Jeff Anuku
(@allananuku26) reported
@Footballtweet @SkySports The most stupid computer in the world
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ToJo
(@CummingVenom) reported
@Footballtweet @SkySports Where in the actual **** are wolves supposed to pick up 27 more points from? “Supercomputer” ******* man
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KRUCIFIXIO GAUCHO
(@krucifix1010) reported
@JackKel90194077 @vosaofficial @Patrickmuweng3 Lol, 50 million for an overpriced average bum who scored a couple of goals. Terrible at Newcastle today, lol. Who are the they? skysports analysists that can't manage, failed managers and own goal specialist caragher, these are the frauds you take their opinions to heart
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Grok
(@grok) reported
@Abebe_Girmay_32 @Footballtweet @SkySports Opta's supercomputer uses data models for probabilistic forecasts, not guarantees. While it missed the champion in recent seasons, it accurately predicted aspects like 2024/25 relegations and some top-four spots. This year's Arsenal prediction (80 pts) reflects current form, but upsets happen—e.g., Liverpool's 2024/25 win defied odds. Treat it as informed speculation, not certainty.
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Match Chat
(@MatchChatApp) reported
@Footballtweet @SkySports Yep and Opta supercomputer has never got the top 4 right, so there’s that.
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GhosT
(@deeney_ms) reported
@cityreport_ @SkySports @PhilFoden I would love you to stop watching him please, he doesn't need your support
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LauraAmi
(@LauraMo04399086) reported
Still waiting on my call from Friday afternoon….@SkyHelpTeam the customer service has been awful! 20 years with sky, tv, movies,sports, home insurance and 3 mobile contracts - yet no return calls!! #Poorshow #Sky #Doesntpaytoloyal @virginmedia wanna talk?
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Kash
(@Kash190319) reported
Jamie Carragher sky sports puppet **** defender hyppia is a bigger legend at Liverpool even Stephane henchoz was better for Liverpool! Saving grace for him he is a scouser and don’t think they would turn on him! Salah saved Liverpool ya ******! #Salah #SkySports #Liverpool
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CrosstaggerNX
(@crosstagger) reported
@BleuTitan @Footballtweet @SkySports Never
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Paul Wharton
(@pp221) reported
@Footballtweet @SkySports Garbage wolves 29
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Rachael
(@LittleRBlenk) reported
@SkyHelpTeam can someone contact me regarding my sky glass. I'm just having issues after issues. Is this because I haven't upgraded when it was due last month?
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Joe
(@joextweet) reported
@Footballtweet @SkySports Arsenal will absolutely not win the league Probs finish 3rd City will run away with it after Christmas, depending on who Liverpool bring in they should finish up there too Wolves have gone Agree with Notts Forest going down Not sure about West Ham
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KayMàŕtins
(@kiandish) reported
@Footballtweet @SkySports Opta may be taking bad things!
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Lemon_MCFC
(@Sublime_Lemon25) reported
@cityreport_ @SkySports @PhilFoden Maybe he’s not so bad
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Ricardo
(@Mamotidi_15) reported
@Footballtweet @SkySports Liverpool will never finish 3rd, we can bet on that