Is Sky having an outage right now?
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
No problems detected at Sky
Sky problems in the last 24 hours
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Total Blackout
Sky Outage Map
The most recent outage reports and issues originated from Larne, Manchester, London, Golders Green, Wandsworth, Hove, Croydon, Hackney, Birmingham, Bermondsey, Maidstone, Portsmouth, Leyton, Aldershot and Dublin.
Sky CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Sky Issues ReportsLatest outage, problems and issue reports in social media:
@germaainee3 @VodafoneUK @SkyHelpTeam Not had any issues with @SkyHelpTeam not gonna lie! But @VodafoneUK OH MY GOD! Have spent 4 days trying to upgrade and get my phone which should've been with me by Tuesday... Yet still nothing!
@SkyUK has the crappiest broadband and customer service is non existent!!!
@SkyHelpTeam How can you not be aware northamptonshire was down for 2hrs
@Woogav87 @GNev2 @GlazersOut1999 @MarriottBonvoy @Marriott @MarriottIntl @HiltonHotels @SkySports @Carra23 If you’re not part of the solution youre part of the problem.
@SkyUK I was just trying to access you products and packages page, and it seems to be down, just in case it has not already been reported
@JackMoore_17 @SkySportsPL @SkySports Gary roberts is shit
@SkyHelpTeam tv was glitching...engineer came yesterday 2 hours later we’re wking....3 hours after leaving nothing! Called up to be advised 31st oct is the first date! Help!!!!
S. D. E. ( is taking a break bbs ttfn )🏳️🌈
@mermhart @LaverCup @SkyHelpTeam well @SkyUK @SkyHelpTeam are shit anyways there charging me 700 pounds for goods they have sold and i no longer have, shittest company ever, so its costing me 1400 for one phone cos they sold the other awful company truly dreadful the horror stories are true
@VirginRadioUK @achrisevans @michaelkiwanuka @SkyUK Tuning into another station, hate this Sky “love in”. Appalling customer service consistently, ridiculously overcharged (v’s Netflix & Prime) - no wonder they have huge sinks offices, thanks for rubbing my nose in it.!! I get teaming up, but this is now one long Sky advert.
@SkySportsPL @SkySports Sadly they have. 3 transfer windows are defence looks as bad as it ever has.
@BillLangshaw @SkyHelpTeam Do you wanna switch as I work for openreach. We were in clacton on sea last week and they had a problem as well
@airlie_bird We the fans do not matter anymore. @SuperLeague have sold out completely to @SkySports never mind if I paid cash out to pay for a first class rail ticket to get wife home from a weekend away so I can attend a game only for the game to be moved with a week's notice.
@BeardedReds @SkyUK @Twitter That's why @jack couldn't give a ****
from Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
@SkyHelpTeam broadband not working... downdetector reporting issues but sky service status says all working.... Northampton area customer
@SkyHelpTeam sky broadband and phone down Northamptonshire since 12.01am 19th
@SkyHelpTeam Literally an hour after you go home peoples internet goes down everywhere. Strange that worked out so well for you
@LouLou2109 @simonchateley @SkyHelpTeam @virginmedia @EE I wouldn’t cancel your DD. It will go on your credit file as a late / missed payment. Go down the official complaint route & then ombudsman as an arbitrator if you’re not happy with the conclusion with Sky.
@SkyHelpTeam @virginmedia @EE My internet is down again @SkyHelpTeam I really can’t spend another hour and a half on the phone to you guys tonight. Please let me know my options.
@Daniel_waller13 @SkyHelpTeam Ah yes, the solution to everything! 😂 I have actually yeah, nothing!
@SkyHelpTeam More help than my phone call thanks 👍
@mermhart @LaverCup @SkyHelpTeam I watch Skysports on NowTV, you can purchase a day, week or month pass, problem solved if you have a Smarttv.
@SkyHelpTeam waited all afternoon for engineers to install sky q and new dish only to be told when they arrive can’t access dish! 🤬need to rearrange with specialist team but no one says when! Paying for a service I don’t have!🤬
@mermhart @LaverCup @SkyHelpTeam Good luck Miranda! It took them a whole month to send out an Engineer to fix ours! Sure you'll have better luck than me!!!
@SkyUK Sky’s shit with them now it’s shit
Lara Ruffle Coles 🍹
@SkyHelpTeam I don't have an account. I've never had an account. Stop posting me things.
@Brack221 @SkySports Pay £80 a month for basically the sports package and they never have a ******* game on !
Mark Currie ⭐️⭐️⭐️⭐️⭐️⭐️
Shaun Goater. One weird man him. Terrible doing commentary and sounds like he’s pissed @SkySports
@SkySports the same thing on 4 different channels how ******** can you charge so much
So @bt_uk think it’s ok to cut my phone & broadband services in error despite me calling 5 times & them saying ‘you will not lose broadband service’...We now have NO BROADBAND for 10 days until @SkyUK save the day. Unhappy Child & wife 😡 Shocking from BT @Ofcom #PoorService
@SkyHelpTeam @ITV I am trying to watch the Bayern-Red Star game.. just terrible picture on my monitor... I can hardly make out the players involved. The Dazn Screen is Chrystal clear... so it is not my reception but your service #skygo
@VodafoneUK @pdsridhar1 @SkyHelpTeam are the worst customer service
@vontheodore @bt_uk @SkyHelpTeam @uSwitchUK They’re all bad 😂
Appalling. First they say there is an issue outside your building and someone will have to come to take a look in 3-5 days. And they won’t even compensate for the loss of service as there is a connection but it is very very slow. Absolute shambles @SkyHelpTeam #skybroadband
@SkyHelpTeam I had a payment issue due to having a few major bills to pay. So u suspended my services yet charged me for a month I had no service. I want to cancel everything as a result.
So I’m still having issues with my broadband and I phoned them up and they’ve somehow made it even WORSE!!! Jesus Christ @SkyHelpTeam give me what I’m paying for!!!!!!
@SkyHelpTeam @ITV Terrible reception... you can barely make out the players... save your money.. #skygo #skysports
@SavageLeonidas @virginmedia Thats what i was thinking bro i can see why they call it VIRGINmedia cause they're all a bunch of ******* virgins that work there. If they tell me on friday that its going to be any longer then can have their shit back and ill ring @SkyUK for a deal.
@SkyHelpTeam I need help please
@SkyHelpTeam I’m having problems with my recordings. It’s letting me record/download but then when I go to watch it all I get is a blank screen. I’m also having trouble pausing live tv. Again it lets me pause but then doesn’t let me carry on watching the tv. Please help
from Poplar, England
Good investment, this @SkySports package. 3 channels all showing the exact same shit for nearly 4 hours. And none of it is CL football, just losers chatting in a studio interrupted, by tons of adverts. What a waste of money.
@SkyHelpTeam fair play the message service is shit 🤬🤬🤬 A bit like sky total service at the moment, don’t get sorted by the morning the 30day trial is cancelled
@SkyHelpTeam my mini sky q box connect to the internet let alone the motoctrol work help
@SkyHelpTeam We currently have an issue with our sky phone line. The phone says check phone line and has no dialing tone
@SkyUK you book me in to move my service and put the wrong address details and when I ask you to change it you lose my spot in the queue and now I can’t have TV for 3 weeks later! And a pathetic apology about system went wrong that’s not my fault!!!
@abysstopher @SkyUK You do this a lot, Millet 😜😂 it was legit, just no help, which is typical of Sky - who just keep on buying out perfectly good ISPs. If I leave, I’ll kill another good independent 😭😭😭
@SkyHelpTeam Okay fun fact. Tried that. Im using my data here to get some actual help. By messaging the "helpteam". Iv moved the box. Checked all the cables. Restarted it many, many times and now im left looking at it and wondoring why i deal with this company.
@SkyHelpTeam I've been trying to get this resolved for nearly three weeks! Your company's incompetence is utterly astounding. Get @openreach to sort the bloody problem out and stop messing me around!
@SkyHelpTeam Your online help says its perfectly fine. Hasn't been fine since we got it in January. Already had an engineer come out too and promised refunds for downtime.
@SkyHelpTeam My sky q box is fine it's the mini box I looked at the link and it doesn't help what is best phone number to call please
@SkyUK customer service is APPALLING! No wonder people drop them for flies to go to @Virgin
@Urban21Urban @SkyUK They've said they will refund the days we have been without but that's no help at the moment.... Appalling x
@kingkauto12 @SkyFootball @SkySports Look at the reaction of rose (32) and bishop (6) on his team. Milked it 😂 Over 5mins and then a standing ovation from the Mansfield crowd as he went off. I agree there is alot of simulation in football but think you've picked the wrong incident to protest about pal. Stonewall.
parma stan roguey
Karl Fletcher didn't need to die in vain, please help us @SkyUK
When your niece asks @virginmedia to install internet but gets refused as she’s too high up (3 floors), so asks @SkyHelpTeam and they say no problem and installs. We’re both drooling on her upload speed 17mb on 51mb which is no where near my virgin media at only 6mb on 100mb 😂
@SkyUK please can you explain why I cannot give you more than 31 days notice to cancel my Sky TV, I phoned yesterday to cancel my contract runs out end Nov and told I need to phone back in October. It’s madness
@SkyHelpTeam - Hi, whenever I try and watch non HD channels (BBC 1, ITV+1, CH4 etc) on my Sky Q box, it keeps just showing a blue screen. Turning the Sky Q box off and on again fixes the problem briefly for a day or two before it does it again. Please advise.
@SkyHelpTeam Still no broadband and I haven't received a call from anyone to let me know what's happening, as promised mast night by one of your customer service people. Shambles.
@steve_trow @SkyUK Well said mate my wife phoned for a repair and came of the phone scammed by the customer services out of an extra £30 a month. For movies there all 15 and twenty year old repeats.Neadless to say I called them up and complaned never got the Q repair punishment for complaning
...to verify connection as no support for Netgear kit... My Wi-fi is working - only connection issue is Sky Q box - should not have to disrupt my home network owing to new software that @SkyUK have released rendering my previously working kit unworkable... Ridiculous!!! #fail