Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 17: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (32%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hackney, Warrington, London, Bolton, Lewisham, Croydon, Liverpool, Taunton, Feltham, Caerphilly, Luton, Manchester, Tottenham, Banff and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Tottenham |
Wi-fi | |
| Hackney |
Wi-fi | |
| Warrington |
TV | |
| London |
Internet | |
| Bolton |
Total Blackout | |
| Lewisham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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𝔾𝕒𝕧 𝕎 🧡🖤
(@geenar34) reported
@Oldfiel73024Joe @SkySports Cos of course that's never happened in the men's game 🤯🤯🤯🤦🏼🤦🏼🤦🏼
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D☆V33D
(@Mr_David_02) reported
@SkySports The worst penalties ever
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Crusher Fire
(@crusherLFC) reported
@SkySports Just a reminder that women football is still far away behind compare to Mens football, that's a horrible penalty kick, the Sweden women just wasted the keepers effort, even though she could have won it for Sweden as well
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Half Time
(@ItsNotLate_) reported
@SkySports The worst penalty takes I have ever seen. Kelly's was superb a
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Leigh Press
(@LeighofLondon) reported
@KerryStewa15838 @SkySports @SkyFootball Kerry showing she has never played sports before, and showing it on a public forum, not the best way i think.
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The Butcher ⚔︎
(@UTD__Max) reported
@SkySports A truly horrible set of penalties from both teams. Congratulations on the Lionesses progressing
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Unfazzed
(@wander_ink) reported
@SkySports That was the worst penalty shootout I've ever seen in my life. Like 2 blind blokes playing darts.
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@Dindu(68,99,08/
(@Oldfiel73024Joe) reported
@SkySports There's no way any good could of come out of this for the women's games that was absolutely diabolical penalty shootout ,perhaps they need a smaller pitch with the spot closer ,no words can describe how bad that was
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SEANIE
(@SEANIE123456789) reported
@SkySports @SkyFootball By far, the worst penalty shoot out in history, P45 for the England manager looms.
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Ola
(@olaaaxc) reported
@SkySports Never seen a worse pen performance in my entire life
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benny boy
(@ben4589) reported
@SkySports Worst penalty shootout of all time
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IamDan
(@danrm04) reported
@SkySports Hilariously crap
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Paul
(@echoespaul) reported
@SkyHelpTeam Puck suddenly asking for a pin for BBC One mid England/Sweden Euros penalty shoot out. I've never set up a pin and as I'm the only adult user of the device so why would I need to enter one? Had to switch to iPlayer!
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Troy Klassen
(@Troy22Troy) reported
@SkySports I yelled at the TV, “Get that fat **** off the stage”
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Scott🇾🇪420MUFC
(@scottuz) reported
@SkyHelpTeam once again, I have no Internet, Superfast nowt? connection has dropped and you cannot fix it, so I could be a few days with no Internet?
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EmmaHG
(@Emmmma82) reported
@Marcela_arau_jo @SkyUK We’ve had constant problems with our broadband over the last few weeks its ridiculous
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Scott
(@Scott_N17) reported
MGW. Just read no investigation or complaint? What…but it’s been rife on here and skysports. What ******** is going on. Is there even a bid! 🤯🤪
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Grok
(@grok) reported
@MuhammadLd74390 @DeadlineDayLive @SkySports António Silva, Benfica's 21-year-old centre-back, has a market value of around €32-40 million based on Transfermarkt and recent estimates. He recently turned down a €45m bid from Al Hilal to stay in Europe, with Benfica open to offers amid interest from clubs like Newcastle.
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Simon111
(@Simon11120) reported
@SkySports Please Please would some decent broadcaster bid to cover The Open as this attempt by Sky is the worst ever !!!
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Marie Edge
(@marieedge) reported
@SkyHelpTeam Ok thank you I will leave it as it is I don't want to cancel it as I have got a good deal
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aminormal
(@njjok74) reported
@SkySports please tell your commentators they don't have to keep apologising after every minor swearword that might get picked up by the mics at the @TheOpen. We get it YOUR SORRY! Must of us don't give a **** anyway! (Apologies for the language).
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ѕσρнιє🥰
(@sophieallan_tw) reported
@SkyUK Sky stream was installed yesterday, but i still cannot use it.. can anyone help?
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micky b
(@remickas14) reported
@SkyHelpTeam Some companies go up and beyond to reward customer loyalty. Sky are trying the ‘ we’ll take customers for granted, whilst grabbing new ones‘ line. 25 years done, see you later ! The switch to ee was very good by the way !
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Zar 🧡🤍💙💛
(@ZarBeck26) reported
from
Luton, England
I've got to hand it to you @SkyUK after 316 days since I placed my fibre broadband order on 4th Sept 2024, finally it's done! It's amazing what an @Offcom complaint provokes some bloody action, and regular updates from an executive complaint official....Now for my compo claim !
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barry
(@carper_clough) reported
@TheAnfieldBuzz @SkySports_Keith Skysports only 24 hrs behind, not to bad this time round. 😭😭
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Damian
(@DamoFrod) reported
Zero “customer service” from @SkyHelpTeam despite several calls in the last few weeks. Promised help but not heard back yet. Sky Glass is failing….
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Ben Edgett FPL 🏴
(@EdgettFpl) reported
@SkyHelpTeam hi I can not access the sky go app because it will not let me sign in. Please help. Thanks.
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Steve Nash
(@NotTHESteveNash) reported
@SkyHelpTeam What I am really getting at is full fibre fttp is not available to me and noone can tell me if/when that will be available. And to continually see adverts and boasts of better speeds just winds me up. And to add that the money I pay for my 76mbps service is scandalous.
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Alison Beattie
(@beattie_alison) reported
@SkyHelpTeam Trying to set up sky stream for last hour. Either stuck on connecting or stuck on updating. Have tried everything on your website twice but still the same, can somebody help please?
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Cryptonanigans
(@HisLordshib) reported
Hey @SkyHelpTeam why is your broadband support team closed at 3pm on a Thursday?? Urgently need to talk to someone.