Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (54%)
- TV (18%)
- Wi-fi (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Croydon, London, Belfast, Haywards Heath, City of London, Kingston upon Hull, Nottingham, Teignmouth, Birmingham, Hammersmith, Normanton, Glasgow, Dublin, Wetherby, and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 5 hours ago |
|
London
|
Internet | 8 hours ago |
|
Belfast
|
TV | 9 hours ago |
|
Haywards Heath
|
TV | 9 hours ago |
|
City of London
|
Total Blackout | 9 hours ago |
|
London
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bluenose (@bluenoseboy99) reported@Super6 **** sake you can't even get the games right. Skysports going down the pan
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Jesse (@ogbejesse3) reported@SkySports He is never the same player so he can go
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Loyal Royal (@Reading_Fan_Man) reported@lewj_ @GeronimoMorgans @SkySports Says the guy who's call LH. What a ******* idiot!
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CASA (@mashaka09) reported@FabrizioRonald0 @SkySports Worst goal keeping of all time
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Owacali (@Owacali) reported@FabrizioRonald0 @SkySports Arsenal has a record of giving historical records to others, yet they forget to give themselves. What a poor team.
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OriadeofArsenal (@Oriade__001) reported@FabrizioRonald0 @SkySports That was just a poor goalkeeping!
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ELLS⭐️⭐️ (@chorizochump) reported@SkyHelpTeam @SkyUK spent nearly 2 HOURS on the phone today with an issue that still wasn’t resolved. Yet again my bill is going up while the service keeps getting worse. Loyal customers deserve better than this. Very poor customer service. #SkyTV #CustomerService
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POSSIBLE (@POSSIBLEb14) reported@ix_kingdada @theMadridZone @SkySports Last 2 seasons sef koraa na we were very bad mpo u couldn’t beat us home and away so what makes u think you are beat us u just delusional
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Mikel Supreme (@Otees13) reported@imzftbi What made it even worse was that @SkySports saw this, grabbed it and made it 100x worse. They championed them knowing it would damage our club.
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Jay (@JAYMITCH81) reportedHow did Cameron ever beat Katie Taylor? She is terrible and Mayer will bash her up. On another note, kind of ironic she is now fighting on the undercard of Ellie Scotney. Karma eh. #DuboisHarper #skysports #boxing
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Mark Gibson (@Markus181285) reported@SkyUK diabolical customer service, apparently £20 compensation is acceptable for you supplying not 1 but 3 broken Sky Glass tvs. Taking time off work to wait for deliveries and constant phone calls to chase up call backs that you should be making and don’t bother.
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PEACEMAKER (@Peace_Makarr) reported@FabrizioRonald0 @SkySports Almunia is the worst goalkeeper I've ever seen in my life. He disgraced us a lot
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julian (@Julian2017124) reportedSky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS
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T.O (@TommyOliverWV) reported@SkySports with their usual cockney representation - no biase whatsoever. **** right off!!
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Darren Webster (@webbo27) reported@SkySports once again takes way to long for your stupid red button to work on live rugby league
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Noor (@Ananje7) reported@amiemetcalfe @SkySports She is a wacko on the loose, normal managers wont go on media and do what she does, should know better. Remember that game at the Emirates when Chelsea and Arsenal draw 1-1, the Refs were horrible and she didn't say nothing about it,talking about when she is a loser?🤔
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Steve (@telspl) reported@SkySportsNews @SkySports Andy Hinchcliffe is the worst commentator you have, absolute ****. Talk about stating the fooking obvious all the time, get rid or stop giving him @boro games!!😡😡
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jackie wales (@jacks1973_66835) reportedTrying to watch @SuperLeague on the @SkySports app is like pulling teeth it’s like they don’t give a crap at all been same all weekend #rugbyleague
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BB (@Billywhizzles) reported@SkyHelpTeam Hi Sky. I'd like to make a formal complaint about the level of unprofessionalism in your overseas call centres. I've had an open request for a proof of use report for a stolen mobile and have been waiting for it for 3 months. Can you help me, please?
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James Sawyer (@JamesSawyer123) reported@SkySports your a ******* joke not showing the Lincoln game properly last season when it was Wrexham it was on about 10 channels with about 3 weeks build up but just because Lincoln don’t have Hollywood owners you don’t give a **** calling yourselves home of the EFL ******* *****
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andrewp (@andypcab) reported@SkyHelpTeam @jozefthemad Hopeless the lot of them…maybe cancel all direct debits and they might contact you
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Pete (@fergalson) reportedDear @SkyUK - your broadband network team are useless. I and many others in our development are experiencing intermittent outages - a red LOS light at the ONT - after 3 open reach visits, a changed ONT, the problem persists and your network team insist it is my router. It isn’t
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Mark (@poshboy7) reportedImagine recording it. Watching 90 mins. Then 30 mins extra time. Getting to penalties and recording stopped after 4 penalties taken. SORT YOUR **** OUT @tntsports @skyuk. We pay for a proper service.
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Sam (@SamOtitoju) reported@SkySports Why is FSG keeping mute? Get ******** out of liverpoolfc
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Steve (@SteveArsenal76) reported@SkySports why, when the masters is on, are you showing interviews instead of the golf! We don’t care about this other ****, put the ******* golf on! @SkySportsGolf
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𝐑𝐈𝐂𝐊 𝐏𝐒𝐆 🗼 (@Rick_Malcom) reported@TouchlineX @SkySports PSG is not interested, stop posting ****.
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David Scottish Tour Guide (@DRoss215) reported@SkyUK your customer service is shocking. Called today regarding house move 8 mins for automated verification eventually spoke to a "person" had to repeat every question. In addition you make it almost impossible to speak to a knowledgeable person.
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Mark S (@07Simmo) reportedThis must be the worst ever opinion said by a pundit on TV, surely? @SkySports @tntsports #MUFC
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Yaseen Mukadam (@yasmuk) reported@SkySports @JamesPearceLFC Hughes Edwards and Slot all have to go. This has been tragic, to put it mildly. Simply horrible football
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Eze chinenye (@Solite007Eze) reported@BolajiOyebode Not only him even those dummies on espn called the decision stupid so as many on SkySports