Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hackney, Hampton, Shoreham-by-Sea, Hammersmith, Blackburn, London, Middlesbrough, Newcastle upon Tyne, City of London, Luton, Romford, Birmingham, Dunstable, South Shields and Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
 Dublin |
Internet | |
| Hackney |
TV | |
| Hampton |
Internet | |
| Shoreham-by-Sea |
Phone | |
| Hammersmith |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Freeman
(@TheMrLoophole) reported
No @skytv @SkyGroup signal for five days. Can`t get hold of a human being to rectify problem @SkyHelpTeam. Can`t even speak to anyone to cancel contract – is that their loophole? Not impressed.
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JessPlaysGames
(@exhawkyx) reported
@SkyUK I cant even access the billing section on the sky website because it’s restricted wtf
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C H U K W U E B U K A #PETEROBI2023
(@nelsentaylors) reported
@Plettigoal @SkySports @Sky_Marc Everybody is rejecting Chelsea up and down, how dey wan cope now?? 😭😭
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Janet Kearns
(@Jan2555) reported
Getting very ticked off with @VodafoneUK their website keeps crashing, when I do get through on ‘chat’ they aren’t prepared to give benefit to long term customer. @SkyUK just saved me £30 a month BECAUSE I’m a loyal customer.
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Graham Tudor
(@GrahamTudor77) reported
@SkyHelpTeam I’ve tried all of the correct channels for this. Service is rubbish. You can find my details on the system and get someone to contact me!
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Dan B
(@danielrbradley) reported
Classic @SkyUK customer service. Switched to BT. Sky claims BT didn't notify them ... but why then did they stop taking payments and send us a request to return equipment?? And apparently they have no way to register complaints 🤨 #goodriddance
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Em and Saz
(@EB_SB_GB) reported
@SkyHelpTeam are there problems in the DA3 area? My landline hasn’t been working since Friday, so I’m paying for a service I can’t use. Tried all the online help articles
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CFCTUG
(@CFCTUG) reported
@Plettigoal @SkySports @Sky_Marc How can we have actually 0 pull wtf this is embarrassing
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Gavin Nelson
(@thegavinnelson) reported
@SkyHelpTeam Ok next query is why is my broadband signal extremely weak or non existent at the moment? Peaking at 5mbps atm!!
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Mikerunner
(@Mikerunner13) reported
@Plettigoal @SkySports @Sky_Marc Worst transfer history
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Nathan
(@NathanBurnham8) reported
@dean_deanson @GrahamTudor77 @SkyHelpTeam Dean, you've been very rude to people all day. Why don't you try being nice to people?
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Gavin Nelson
(@thegavinnelson) reported
@SkyHelpTeam Most of the time we haven’t enough internet to use that service but we arranged an engineer to help eventually but haven’t heard anything since last night.
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Ju
(@mmusJu) reported
@SkySports there is a technical issue with the Red button while I'm watching the cricket #ENGvsIND can't watch on Ultra HD any idea when it will be fixed?
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dean deanson
(@dean_deanson) reported
@StellyGK @SkyUK Its explained in the key facts read out and the documents/TCs that are sent. And as with any purchase you are able to cancel the contract/receive a refund within the 30 day cooling off period so I'd probably say your partner was either too stupid to understand or wasn't listening
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Zayne
(@Karega254) reported
@Plettigoal @SkySports @Sky_Marc Another raphinha situation...maaan....what ******** is happening at this club????! We just can't sign nobody..There's no seriousness at all! Pure BS.
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Sanjo
(@cagedb0dy) reported
@AbsoluteChelsea @SkySports This people don use all vocabulary possible. We still never sign anyone
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Lynda Mason
(@lydwray) reported
@SkyUK What a stupid question.
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dean deanson
(@dean_deanson) reported
@danielrbradley @SkyUK If they stopped taking payments what is your complaint about?
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Wayne Jentas
(@WayneJentas) reported
@SoccerAM @SkySports Brad Freidal also led the way for those who followed- his commitment to obtaining the visa to allow him to play in Europe was not put on a silver platter, nor did he have European relatives to help that process.
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Tony Williams
(@TonyWil09539991) reported
@AbsoluteChelsea @SkySports Wtf are they talking about today?
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James Hutchinson
(@Hlyfe) reported
@SkyHelpTeam Thanks but this doesn't make any sense. You report outages on your website, can confirm if there is an issue affecting a particular phone number, must know if an engineer is being arranged. Openreach refer enquiries back to the ISP. Would you like to clarify?
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***** Saidu
(@SS_Empire1) reported
@Plettigoal @SkySports @Sky_Marc I really have no idea what Chelsea new board are looking for in this transfer market... they can't seem to get any deal done yet. And the new season is a month and 2 days to commence. Chelsea fans all around the world morales are totally down.
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Tony Johnson
(@TonyJoh53326058) reported
@SkyHelpTeam any news on when sky will fix the paramount plus problem as its been going on since paramount launched?
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Sam Hills
(@sj_hills) reported
@SkyHelpTeam never any signal… 🙃
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Beckson
(@IlBecksUtd11) reported
@Plettigoal @SkySports @Sky_Marc Damn! They are ruthless. This time Bundesliga is theirs for the taking…other teams will have no chance
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bruh
(@someBruh100) reported
@Plettigoal @SkySports @Sky_Marc :/ why are we moving so ******* slow
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Easystem
(@Olasquare14) reported
@DeanJamesAFC @skysports_sheth If Arsenal finally get that Martinez deal done or the both didn't signed him, Sheth will be in the mud because I don't know what's their problem in skysports trying to go against Arsenal always.
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Ghost rider
(@Ghostri94247348) reported
@CFCNewsReport @SkySports Been hearing this from 2 weeks. Just announce him and 2 defenders real quick or we are having a real bad season.
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ossracing
(@ossracing1) reported
@SkySports pla-cebo...a medicine or procedure prescribed for the psychological benefit to the patient rather than for any physiological effect...and it worked for Kyrgios, didn't it! crap commentators bought into him, sheep everywhere!
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Kosy Jr
(@KosyJR) reported
@Plettigoal @SkySports @Sky_Marc Wait huh?? Wtf