1. Home
  2. Companies
  3. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Belfast, London, Hounslow, Glasgow, Bangor, Walthamstow, Caerphilly, Birmingham, Colwyn Bay, Portsmouth, Wandsworth, Aberdeen, Blackpool, Neath, and Greater London.

CityProblem TypeReport Time
Belfast TV 35 minutes ago
London Internet 1 hour ago
Hounslow Internet 1 hour ago
Glasgow Internet 1 hour ago
Bangor Wi-fi 2 hours ago
London Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • joesocial001
    none of your business. (@joesocial001) reported

    @SkySportsNews @SkySports Good now all the grifters spouting nonsense about stupid signings can stfu

  • richardsalty12
    Richard Saltmarsh (@richardsalty12) reported

    @SkyHelpTeam @SkyFootball I have never experienced anything in digital media as flakey as SkySports+ WiFi signal through the roof and you’d think we were dialling in from the Gobi Desert

  • bcfcszn
    dani (@bcfcszn) reported

    @Welshade @SkyHelpTeam @SkySports same did you manage to fix it?

  • KarlSFCStaples
    Karl Staples (@KarlSFCStaples) reported

    @charlieldrv @SkyHelpTeam I had the same problem, at one point it jumped back to the 21st minute.

  • ds205063
    DANI SETIAWAN (@ds205063) reported

    @KopSector @VinnOConnor @SkySports It will be the worst season for us....

  • hornets_beds
    Bedfordshire Hornets (@hornets_beds) reported

    Watching this game is bad enough, without Sky+ buffering & crashing all the time @SkySports

  • ErlMCFC
    cxm3r0n (@ErlMCFC) reported

    @sportbible @SkySports They’ve got the easiest job itw and still talk **** Brainless “pundits”

  • richiefit1
    RGLFITNESS1🏴󠁧󠁢󠁷󠁬󠁳󠁿𓅪 (@richiefit1) reported

    @charlieldrv @SkyHelpTeam Twice during the second half the Walsall game jumped back to the 38th min mark so switched to the Fleetwood game n that did the same!! £150 a month n this ****!!

  • lewishutchison1
    lewis (@lewishutchison1) reported

    @SkyHelpTeam Is anyone able to help change my phone number. Phone system getting stuck and cutting me off constantly. Trying to upgrade but I can’t.

  • markmae66
    🎗Mark Greeny 65🎗 (@markmae66) reported

    @johnanthonyr4 @SkySports It's awful now all woke,ticking the boxes & Influencers

  • mccanio
    colum mccann (@mccanio) reported

    I listen to @SkySports & @talkSPORT brag about the billions the epl clubs are spending . As they tell us how poor Scottish football is . 15 to 20% of sky subscribes are fans of the spfl while our game gets very little back and the multi millions are pumped into the epl . 1/2

  • FplStavLasso
    Stav Coys (@FplStavLasso) reported

    Financial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt

  • nufcToon2284
    Ando nufc (@nufcToon2284) reported

    @SkySports is a pathetic bias platform that has drastically went down hill the last 10 years especially getting rid or ruining shows to th point no one watched replacing the lads on soccer sat with influencer and YouTubers that are all about top 6 and nothing more its shite

  • _LoganAVFC
    Logan (@_LoganAVFC) reported

    Who looking for a good 4K,8k IPTV service with good picture quality without bugs (EPL,Skysports,Netflix, Disney+, all TV channels for Firestick, Tivimate,Sky glass,Android box, smart tv, LG, apple devices,hisense tv & more 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 Dm to get instant activation 🤝🏻

  • Earl_ThankGoD
    Get_Lost (@Earl_ThankGoD) reported

    @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro

  • EDPC66
    NotAPennyMore (@EDPC66) reported

    @Lipsy198 @SkySports Three. Scousers going mental are to blame just as much. But yes, the majority of the ruination is down to the two cheating bastards in blue.

  • PowerBoy__
    therealniceguy🔴⚪️⚫️ (@PowerBoy__) reported

    @Nichol_5 @SkySports I stopped watching sky sports after games unless it's some viral clip, since 2014. They've turned into this sensationalism machine pushing negative narratives for engagement a long time ago and United are their biggest cash cow. It's best to not watch them & let the network die.

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @skyuk why keep advertising live football so many games if no one can watch it on sky sports + it’s terrible

  • SteveHaleGK
    Steve Hale (@SteveHaleGK) reported

    @SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻

  • dillonjahn
    Dillon (@dillonjahn) reported

    Can't believe how poor the standards have got at @SkySports . Used to be the gold standard for sports broadcasting and news, but the entire product served up these days is a complete joke.

  • JohnHariza58511
    John Harizal (@JohnHariza58511) reported

    @SkySports So happy to see this. Everton tried to be cute and claim a firness issue that never existed, then screw Balogun with a lower number. I hope Everton are relegated and the person reaponsible fired.

  • adsreilly
    Ads (@adsreilly) reported

    @SkyUK please cancel my subscription with immediate effect. We’re done here

  • stephencross16
    stephen cross (@stephencross16) reported

    @AlfieHouseEcho This skysports feed is garbage

  • Bigjoe201207
    Joe Middleton (@Bigjoe201207) reported

    @grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK

  • Timibeebs
    Habibi (@Timibeebs) reported

    @SkySports Pogba was 89 and Lukaku was 75. Fix up.

  • GC92FOX
    Gary (@GC92FOX) reported

    @joshpearson180 Skysports news is down the pan.

  • MrPrince_Diego
    Nelson (@MrPrince_Diego) reported

    @SkySports anyone praising ****** and Chelsea here is a piece of ****.

  • jason_lewisj22
    Jason Lewis (@jason_lewisj22) reported

    @SkySports why is your stream on the sports+ app so bloody awful? It freezes, the picture goes & it’s always behind real time. We pay bloody good money for this rubbish. No wonder people us a firestick

  • lambert83608575
    lambert (@lambert83608575) reported

    @SkySports This is just so bad for the game! Those fees have a knockdown effect throughout our football pyramid right down into non league set up

  • OldTup
    DrewWalker (@OldTup) reported

    @SkySports why has my Pompey v Derby sky+ gone down?