Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (19%)
- TV (14%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Hove, Hammersmith, Swindon, London, City of London, Trowbridge, Edinburgh, Airdrie, Wandsworth, Holmfirth, Bristol, Biggleswade, Doncaster, Cardiff, and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 37 minutes ago |
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Internet | 1 hour ago |
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1 hour ago | |
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Internet | 2 hours ago |
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Internet | 3 hours ago |
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Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JimtheSeal (@EastStandColony) reported@AFC_Gooner_Mark @SkySports GCSEs shouldn't never comes before football
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Matt Thompson (@Matt_Thomo19) reported@Scott_Pert @SkySports I’ll never understand why people watch this ****
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Sir Walter Really (He Can’t / Be Arsed) (@Albertprince75) reported@AFC_Gooner_Mark @SkySports Never heard of re-sits?
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BritishPakistani (@LastRealMan2023) reported@AFC_Gooner_Mark @SkySports I think it's disgusting Sky didn't buy a controlling stake in the PL and ensure every fixture worked around Mark's son's GCSE schedule. It's also disgusting the GCSEs randomly happened in May this year. Why can't they be at the same time every year? **** Sky, **** PL, **** AQA.
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Eyesopen! (@Middleditch89) reported@SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible
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Sig Horse Stats 🐎 (@SigStatsHorses) reportedFinally someone on skysports calls Wan Bissaka out for being positional poor. Also that Nuno got this completely wrong. @MicahRichards
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☔️ (@grrpoozi) reported@utd_cappie @ZaidBalll @SkySports Terrible reply, expected more
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Stevie (@Stevie13660001) reported@stevo_paisley @iRuntheshow1 @SkySports I don’t support ranger ya ******. I think both sides of the old firm are a cancer on our society. Shut down both clubs and send the Celtic fans to Ireland so they can suck off the **** priests over there & send the rangers fans to England so they can suck off the **** royals.
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Absolute Chelsea (@AbsoluteChelsea) reportedTosin Adarabioyo is a doubt for the FA Cup final after picking up a hamstring injury in training. He has missed the last two training sessions due to the problem. He will have a late fitness test to determine his availability. [via @SkySports]
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Ste C (@ste081081) reported@SkySports Possibly the worst season in F1 history
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Stuart Williamson (@ellakerris) reported@SkySports @SkySports who ******** is this in a hamilton helmet?
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HB (@CityBrigzy) reported@AFC_Gooner_Mark @SkySports Poor lad. About to see your team on the edge of glory and souless father takes it away from him despite this could be his escape & downtime during a busy period. Shite.
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Rob Ellis (@RobEllis1183719) reportedHey @SkyUK had no signal for weeks. Engineer confirms its a line of sight issue that is your fault and tells me to move to stream. Call and told to pay £40 for something not my fault. Been with you nearly 12 years, still have no TV as I'm not paying. Was told a manger would call
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Pezza (@DJPerry999) reportedWtf is @SkySports turning in to interviewing people that have been subbed why the game is going on
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Parampreetkaur Sethi (@SSethi31) reported@AFC_Gooner_Mark @SkySports Good parents make painful sacrifices so casually that most people never even notice the heartbreak in it.
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dax fullbrook (@daxfullbrook) reported@SpursArmyTweets even SkySports froze it at the point of the foul saying "not in play" but Tel's leg was on the upswing. how do you not kick a ball but have upswing? now, that aside, yes, we are ****.
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tee. (@teebee_16) reported@ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.
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Michael lee (@Michael53904546) reported@Adikastakes Honestly what did joining skysports do for @Carra23 he hates us. I use to think he would eventually make a good coach or manager and he decided to go on tv. Utter shambles the guy talks crap
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LFC211 (@LFC_211) reported@inHighburyN5 @AFC_Gooner_Mark @SkySports How ******** do fans not matter you muppet This guy is actively choosing to skip a home game when his team are on the verge of a title, ******* embarrassing
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Moldo (@Original_Moldo) reported@SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡
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toni tompkins (@tonitompkins1) reported@AFC_Gooner_Mark @SkySports Sky Sports and the FA don’t give a flying **** about the fans unfortunately. Hope your son does well in his GCSE’s 🤞🏻
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Andrea (@_Missus_k) reported@Izzywatsonwo @iRuntheshow1 @SkySports You are just being silly now. VAR never intervened when Nygren was pushed out the penalty area with two hands against Hibs last week. There have been numerous instances of VAR not getting involved when they should have in Celtic’s favour.
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penelope mcghie (@PenelopeMcghie) reported@WeAreOpenreach the @SkyUK chat bot booked an engineer to sort out our sudden loss of Internet, how can we find out when an engineer will do the job? Your text message re booking had a support link but when we click it says Bad Gateway.
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Radio Red (@RadioRed77) reported@ShawShot @FootyAccums I pay a lot for my sports subs, for Skysports, TNT, Prime, DAZN. Had zero issues ever with people getting the finals for free. Thought it was a good idea. You would have to be a real miserable **** to think like you do.
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Chris (@1Chris194) reported@SkySports I want to see F1 like it was back in the 90s/2000s. Naturally aspirated V10s/V12s screaming out at over 15000rpm whilst throwing down over 600bhp. With drivers that are able and willing to take risks to win. Not this weak boring "racing".
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EMSsays (@EMSSays) reported@esquire86uk @AFC_Gooner_Mark @SkySports WTF?? Do you often think about teenagers watching porn?? Gross statement to make, gross statement to think about, gross statement to tweet. Pls refrain from commenting again. This is literally just a dad doing his best for his son who is about to sit important exams. Grow up.
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Brian Parker 🏴 🇺🇦💙💛 (@Gooner_Bri) reported@SkySports The worst era of F1...
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TechnicalChemical84 (@Thaneofnowhere) reported@johnryder1888 @ScotlandSky @SkySports Support Ireland.
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tellingithowitis (@Ian4cricket1) reported@JacquiOatley @suesmith8 @SkySports You couldn’t be more wromg. She’s awful
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Carl Edwards (@carl_edwards85) reported@AFC_Gooner_Mark @SoloSion1909 @SkySports I will never understand why grown adults use words like this. The intelligence levels must be so low