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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 16% TV (16%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Poole, Chatham, Cambridge, Cirencester, Luton, Glasgow, Birmingham, City of Westminster, London, Blackburn, Hengoed, Croydon, Reading, Southwark, and Oldham.

CityProblem TypeReport Time
Poole TV 19 minutes ago
Chatham Internet 42 minutes ago
Cambridge Internet 53 minutes ago
Cirencester TV 3 hours ago
Luton E-mail 4 hours ago
Glasgow Wi-fi 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • footballisugly
    Football Idolatry (@footballisugly) reported

    @HOWARD301483152 @AadamHaladh They're all in bondage to #football and they suffer from a dependency on tattooed morons to provide them with a temporary fix of fulfilment. As long as they rely on petulant prats to make them happy, then agents, players, and the broadcasting media will exploit them. #skysports

  • potter2207
    Stokie'73 🔴⚪️🔴⚪️ (@potter2207) reported

    @SkySports The new **** era. Cars that sound like hair dryers, battery power talk every lap, overtakes that don’t last a lap because they’re solely due to battery power offsets, ****** painted car park tracks, or single file street circuits. THIS IS NOT F1 @fia @F1 #F1 It’s RUINED!!

  • pindog9
    Damon Miles (@pindog9) reported

    Absolute **** show. Don’t ever tell me that the game hasn’t gone! @SkySports you are a disgrace and @premierleague you are worse than that

  • dannypea
    Danny Peacock (@dannypea) reported

    @holgat43398 @triffic_stuff_ I have no interest and don't even know what SkySports FC is... sounds awful! YouTubers are great for telling fifteen year olds what to do, but to anyone who's got a job, or a life, they are pretty irrelevant!

  • DiscoDsgn
    Disco dsgn (@DiscoDsgn) reported

    @SkyHelpTeam most of my Sky branded channels have had no satellite signal for months. Why don’t they work? What should I do?

  • Stan2415loveu
    jane bellamy (@Stan2415loveu) reported

    @jammierooroo @SkyUK So many businesses these days are just out to scam people. its so horrible.

  • CloinAFC
    . (@CloinAFC) reported

    A kick off on a Monday night is a ******* joke. All the players bringing their kids out at 10:30pm is disgusting. People have to get home and will leave early. **** the corruption of the premier league and this is 100% on @SkySports

  • Sebmeister
    Sebster™🇾🇪 🇬🇧 (@Sebmeister) reported

    Such a disrespectful thing to say. Unintelligible garbage from Paul Merson. Arsenal would have three games left & City would have 2 games in hand. Only 6 pts behind City still have a superior goal difference Merson being disrespectful as always. When @SkySports hires 💩 pundits

  • wonderfulziggy
    Lynne Holding (@wonderfulziggy) reported

    @JAU_4 @jammierooroo @SkyUK Don’t get me started on Santander’s “bereavement service”!

  • PeterElson1983
    Peter Elson (@PeterElson1983) reported

    I don’t have a horse in the race, but the bias of Sue Smith & Michael Dawson on Soccer Saturday is really ****. They shouldn’t be on these games. Wolves, and particularly West Ham, fans must be irritated. #wwfc #whufc #skysports

  • emo9549
    emo9549 (@emo9549) reported

    @jammierooroo @SkyUK The respect that older people would get from my generation has almost disappeared . You read on some platforms, youngsters insulting and just being downright rude to seniors and I think it's dreadful. Another part of the, mainly Left/Woke, problems we have in this World today.

  • eddyM2023
    Eddy M (@eddyM2023) reported

    @SkySports Just look at the names.damn this is not Chelsea

  • orangeblue1000
    Tam (@orangeblue1000) reported

    Gary Neville has become an awful co-commentator. He talks too much. He picks a position to take early on and then sticks to it no matter how the match changes. No fans actually enjoy his commentary. Get rid @SkySportsPL @SkySports. It’s actually jarring having to listen to him.

  • Phoebetigs
    Phoebetigs (@Phoebetigs) reported

    @SkySports Down to the Owners and the way they run the Club not the manager

  • rosseytheyid1
    Wayne Ross (@rosseytheyid1) reported

    @AppleSupport hi ive forgptten my icloud login im now logged out ive contacted @SkyUK who say to contact you help would be appreciated thanks

  • cyberbollocks
    `bollo𝕏` (@cyberbollocks) reported

    @SkySportsPL Why do we have Martinelli and now Arteta sitting down doing pointless interviews with SkySports while we're trying to win the ******* league?

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported

    @SkySports There was covering defender. The only people that think it’s a red, support arsenal. I hope to ******* god City win the title!

  • desertman56
    Kent Woodburn (@desertman56) reported

    @SkySports The new era sucks

  • site_broke48031
    This site is broken (@site_broke48031) reported

    @SkySports He needs putting down this bloke. He’s not well.

  • OlasunkanmiDc
    Winstein.DC (@OlasunkanmiDc) reported

    @SkySportsWSL @SkySports Damn

  • DejiCNO
    Plata O Plomo (@DejiCNO) reported

    SkySports got what they wanted with that Noni post. Piss poor organisation

  • TJD1986
    Thomas John Dockerill (@TJD1986) reported

    @SkySports Continues to be terrible.

  • realpauldakers
    Paul Dakers (@realpauldakers) reported

    *******, i get a better reception on my phone than I do on the TV for #MLB @SkyUK are ******* useless! You should be giving me money instead of ******* charging me!!

  • Otees13
    Mikel Supreme (@Otees13) reported

    @SkySports are utter *****. Biased agenda driven narratives against Arsenal. @GNev2 spewing his little narratives for the entire game - **** off. What are we paying for @Ofcom

  • AndyJEssex
    AJ 🇬🇧 🇮🇱 (@AndyJEssex) reported

    Sky stream is ******* ****. Pay extra for the live feed and it’s constantly ******, either sound or laggy. Would not recommend #skystream #skysports

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @SkySports Same **** Sky Advert. **** knows how many times I've blocked it. Muted it and saidxI font like it but they still keep shoving on my account. Wankers.

  • DeanCor10843517
    Dean Corbett (@DeanCor10843517) reported

    @SkySports Its awful, sport will fall off unless changes are make

  • d_lo101
    Loweski #⃣1⃣0⃣1⃣ (@d_lo101) reported

    Hey @SkyUK why is my sky q box showing a tv show on my “continue watching” when I have NEVER watched it nor do I ever intend to. Please allow the ability to remove shows from this list!!

  • Fhavourlay1
    Fhavour🎮🎚️ (@Fhavourlay1) reported

    @eurofootcom @SkySports Solanke one of the worst buy this club made

  • MoonTerrier
    Michael Owen 🇫🇮 (@MoonTerrier) reported

    @richardajkeys Too much football on the tele now, people have got bored with it all. Skysports has been good in some ways but definitely bad in others