1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 16% Wi-fi (16%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Northampton, London, Manchester, Maidenhead, Harrow, Gosport, Gravesend, Colchester, Walsall, West Bromwich, Hackney, Blackburn, Newcastle upon Tyne, Stirling, and Dewsbury.

CityProblem TypeReport Time
Northampton Total Blackout 26 minutes ago
London TV 10 hours ago
Manchester TV 10 hours ago
Maidenhead Wi-fi 11 hours ago
London Total Blackout 13 hours ago
Harrow TV 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Christ_ofher
    Christopher (@Christ_ofher) reported

    @SkySportsNews @BenCipolla How do I cancel my subscription @SkyHelpTeam?

  • Greyingbeard79
    David Fleming 💙 (@Greyingbeard79) reported

    Do the humane thing @SkyHelpTeam and shut the channel down and redistribute its budget. It’s sad to see. You could sit and watch the full TDD on SSN in the past. Not now

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Welshade @SkyHelpTeam @SkySports Same here. 3 times ours jumped back. Continuously buffered/froze and then left with a blurry picture. Absolute shambles of a service

  • beany74
    Archie (@beany74) reported

    @charlieldrv @SkyHelpTeam Watched Newcastle last week on sky + was unwatchable, awful sound and punditary

  • yuzekchiev1
    durdraug7 (@yuzekchiev1) reported

    @KopSector @VinnOConnor @SkySports Such a stupid window again

  • Raymondo1874
    Raymond Troake (@Raymondo1874) reported

    @tuggyj Might be the cringiest thing i’ve seen in a while. Sureky Skysports are just taking the **** now. So so bad.

  • ErlMCFC
    cxm3r0n (@ErlMCFC) reported

    @sportbible @SkySports They’ve got the easiest job itw and still talk **** Brainless “pundits”

  • MGilani57809
    M C Gilani (@MGilani57809) reported

    @SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!

  • muke2nd
    mukerem (@muke2nd) reported

    @SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.

  • jason_lewisj22
    Jason Lewis (@jason_lewisj22) reported

    @SkySports why is your stream on the sports+ app so bloody awful? It freezes, the picture goes & it’s always behind real time. We pay bloody good money for this rubbish. No wonder people us a firestick

  • pmavgaz1
    pmavgaz (@pmavgaz1) reported

    @SkySports still nothing about alan knight?? I know why , its because its Portsmouth.. you hate championship teams , expecially Portsmouth!!! **** you !!

  • _MukhtarYusuf
    Mukhtar Yusuf (@_MukhtarYusuf) reported

    Very poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @paulkavanagh89 @SkySports Only cause I've never rated him ha

  • JosephBrierley
    dcfcjoseph 🐏 (@JosephBrierley) reported

    @SarahMcAdoo @SkySports Yep crap nate

  • markstockdale69
    Mark Stockdale B.E.M (@markstockdale69) reported

    @dixiedeansboots @SkySports Stopped watching that crap ages ago, he's never changed.

  • stevejones177
    Steve Jones (@stevejones177) reported

    @SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.

  • amoako_jethro
    €torñâm📯 (@amoako_jethro) reported

    @KwameA__B @frgem_gh @SkySports Well you are actually wrong as well, first the add-ons for both were never met Lukaku for example had to score 20goals and win the EPL.Also granted add-ons were even included Isak has that in his contact summing it to about 130 but they didn't do that. So the intent here is clear

  • stfcnickw
    fedupstfc (@stfcnickw) reported

    @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future

  • DanielClay
    Daniel Clay (@DanielClay) reported

    @SkySports This #refcam is a stupid gimmick that serves no purpose. Get rid.

  • CiderXpress
    Nick Mapson (@CiderXpress) reported

    @charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky

  • ds205063
    DANI SETIAWAN (@ds205063) reported

    @KopSector @VinnOConnor @SkySports It will be the worst season for us....

  • ballamanca
    Lalo Ballamanca (@ballamanca) reported

    @NathSalt1 Skysports are worst than Infantino....

  • wharslat2k6
    Wharslat (@wharslat2k6) reported

    @SkySports @SkyFootball you’re so ridiculous you have to include @ManUtd in everything you do for the click cos we are the biggest fan base in the world. Have never heard Top 14 till now. Why not Top 5 or Top 10 but no cos it’s won’t include man Utd

  • gfcbekah
    Bekah Willis (@gfcbekah) reported

    @SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+

  • Bate87313Darren
    Darren Bates (@Bate87313Darren) reported

    @charlieldrv @SkyHelpTeam Have the same trouble watching sky, only get it watching the football!.

  • Nichol_5
    Michael (@Nichol_5) reported

    @RogerSpag1978 @SkySports I don’t tbh. I never watch the pre/post or ht analysis, all a load of shite. But after a 5-2 win at home I thought it might be different. Wrong.

  • Earl_ThankGoD
    Get_Lost (@Earl_ThankGoD) reported

    @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said early for rogers like he will later flop or what, wake up from that stupid dream bro

  • bradleycoombes7
    Bradley Coombes (@bradleycoombes7) reported

    Who is this idiot singing #deadlineday #skysports