Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (52%)
• Wi-fi (17%)
• TV (13%)
• Phone (10%)
• Total Blackout (6%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Neath, Birmingham, Greater London, London, Southwark, Oldham, Pontypool, Dublin, Wandsworth, Nottingham, Stoke-on-Trent, Hammersmith, Harringay, Southampton, and Crawley.

City	Problem Type	Report Time
Neath	Internet	1 hour ago
Birmingham	Internet	3 hours ago
Greater London	Wi-fi	7 hours ago
London	Internet	8 hours ago
Southwark	Internet	10 hours ago
Oldham	Internet	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DrewWalker (@OldTup) reported 6 minutes ago

  @SkySports why has my Pompey v Derby sky+ gone down?

• 
  UptheRams (@uptherams72) reported 12 minutes ago

  @charlieldrv @SkyHelpTeam Not being funny mine half way through second half reverted to footage from the first half, around 58min went back to 35 min.. absolutely useless service

• 
  David Fleming 💙 (@Greyingbeard79) reported 14 minutes ago

  Do the humane thing @SkyHelpTeam and shut the channel down and redistribute its budget. It’s sad to see. You could sit and watch the full TDD on SSN in the past. Not now

• 
  colum mccann (@mccanio) reported 17 minutes ago

  The issue is these English companies will look after the English game as Scotland continues to get the crumbs from a product that it contributes millions to . A NATION OF EQUALS APPARENTLY @SkySports @talkSPORT

• 
  Dagogo (@Hesblack0) reported 18 minutes ago

  @SkySports Hated. Adores. Never Ignored.

• 
  Jack Woods (@Jackwoods2020) reported 20 minutes ago

  Said it before and said I’ll say it again @SkySports STOP LETTING GARY NEVILLE commentate on Arsenal games for **** sake

• 
  Stav Coys (@FplStavLasso) reported 22 minutes ago

  Financial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt

• 
  Elaine (@ElainepCoates) reported 26 minutes ago

  My husband is attempting to watch West Brom v Charlton on the red button. It's really glitchy tonight - screen freezes, goes black etc - so he missed West Brom's goal! Really poor, considering how much we pay for the "service"! @SkySports

• 
  Charlotte (@charlieldrv) reported 28 minutes ago

  @Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.

• 
  Ritesh Sinha (@Resonant_TV) reported 30 minutes ago

  @SkySports Apparently last 2 names were the problem and destroyed the market but above them are brilliant signings🤡

• 
  Archie (@beany74) reported 30 minutes ago

  @charlieldrv @SkyHelpTeam Watched Newcastle last week on sky + was unwatchable, awful sound and punditary

• 
  Steve Jones (@stevejones177) reported 32 minutes ago

  @SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.

• 
  mukerem (@muke2nd) reported 34 minutes ago

  @SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.

• 
  Matt Henderson (@matt_hendo12) reported 36 minutes ago

  @BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.

• 
  Premier Seafoods Ltd / kingcrab.co.uk (@Premierseafoods) reported 41 minutes ago

  @HLTCO I mean we can blame SkySports but if this kind of fan never existed then they couldn’t put them on. Rgds a fan in his mid 50’s!

• 
  RGLFITNESS1🏴󠁧󠁢󠁷󠁬󠁳󠁿𓅪 (@richiefit1) reported 41 minutes ago

  @charlieldrv @SkyHelpTeam Twice during the second half the Walsall game jumped back to the 38th min mark so switched to the Fleetwood game n that did the same!! £150 a month n this ****!!

• 
  Jack Griffiths (@JackLGriffiths) reported 43 minutes ago

  @SkyUK 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.

• 
  M C Gilani (@MGilani57809) reported 48 minutes ago

  @SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!

• 
  Joe Middleton (@Bigjoe201207) reported 50 minutes ago

  @grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK

• 
  colum mccann (@mccanio) reported 53 minutes ago

  I listen to @SkySports & @talkSPORT brag about the billions the epl clubs are spending . As they tell us how poor Scottish football is . 15 to 20% of sky subscribes are fans of the spfl while our game gets very little back and the multi millions are pumped into the epl . 1/2

• 
  sarah (@SarahMcAdoo) reported 54 minutes ago

  Anyone else’s Sky stream not working?😤 #dcfc @SkySports

• 
  Utd_OJ (@Ola_Of_Utd) reported 58 minutes ago

  They have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations

• 
  ®️(((DS10)))™️ (@improvingtrader) reported 58 minutes ago

  @SkySports Disgusting comments about "not doing much off the ball" "tried to send a player off"....you ******* piece of garbage. classless thug

• 
  Iain Jones (@thejonesylomu) reported 1 hour ago

  @ToonFan14 @SkySports @WeAreTheOverlap They just chat **** all the time

• 
  lewis (@lewishutchison1) reported 1 hour ago

  @SkyHelpTeam Is anyone able to help change my phone number. Phone system getting stuck and cutting me off constantly. Trying to upgrade but I can’t.

• 
  Bradley Coombes (@bradleycoombes7) reported 1 hour ago

  Who is this idiot singing #deadlineday #skysports

• 
  Bekah Willis (@gfcbekah) reported 1 hour ago

  @SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+

• 
  Raymond Troake (@Raymondo1874) reported 1 hour ago

  @tuggyj Might be the cringiest thing i’ve seen in a while. Sureky Skysports are just taking the **** now. So so bad.

• 
  Johnny Mac (@JohnMac19059272) reported 1 hour ago

  @charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future

• 
  Matt (@MattMcC9) reported 1 hour ago

  Hello @SkySports. I’d like to cancel my subscription immediately.