Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, Harringay, Manchester, London, Andover, Stevenage, Sevenoaks, Dublin, Batley, Swindon, Slough, Alloa, Hammersmith, Glasgow and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Harringay |
Internet | |
| Manchester |
Internet | |
| London |
Internet | |
| Birmingham |
Wi-fi | |
| Andover |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jimmer — Scottish always 🏴
(@jimmerfaestoney) reported
@GavNewlandsSCO @SkySports Pssst! McIntyre is Scottish! We DON’T mention anything 'good' Scottish. Only bad!
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Kayt
(@MissKaytLou) reported
@SkyHelpTeam can you confirm your network is down plz? I have rebooted a stupid number of times now. Still no network for devices and Sky Q and Q mini all day. Having to use Vodafone to hotspot for work. Total joke 😑
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Ed
(@ed_scott7) reported
@SkyHelpTeam hi I need to book an engineer in for an issue with my sky box. Please provide a telephone number I can call to do this.
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Toucheturts
(@toucheturts) reported
@GavNewlandsSCO @SkySports Sky were sickening over their coverage of Rory..terrible from them .glad Scheffler won now!!
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Geoff Mcintosh
(@quidjibo911) reported
@SkyHelpTeam how do I go about swapping my skyq 1tb box for the 2tb box so I can increase the screen resolution.
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Al Bo
(@bo57336049) reported
@GavNewlandsSCO @SkySports If you’re purely interested in golf itself, the Sky Sports cover of the Open is quite frankly garbage. Who give’s a toss about old scorecards from previous Opens, or the nonsense pundit chat. Just Focus cameras on the golf.
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Cloud
(@Clouduhhh) reported
Did Sky sports news just edit littlers walk on from last night to make it seem like he wasn’t getting booed during his walk on. To be clear don’t support him getting booed but weird to change the narrative. #darts #WorldMatchplayDarts #skysports
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Lesley Watson ///
(@SkaBluSky) reported
@SkyHelpTeam We're still with a landline now since around 28 May. Despite numerous calls and I have a reference number, nothing at all seems to be happening. Since the last call made no one has called to update on the situation to the mobile number given. HELP 😡😡
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Jodie Oi Maud Smith
(@GoonieJodie) reported
@SkyUK Thanks, it says there’s a problem outside my home and an engineer will visit, do you happen to know the time scale for such things? Only because my son works from home so lack of internet is an issue
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Jum Murphy 🍑🏴
(@JumMurphy) reported
@GavNewlandsSCO @SkySports Now now Gav, it’s easily explained. Bob donned the invisibility cloak coming off the first green yesterday. We’d never have seen him again, but the batteries ran out coming down the 16th fairway. The batteries were allegedly supplied by Ferguson Shipyard, according to the Beeb.
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Beth
(@befffffani) reported
@Gazonca @SkyHelpTeam Sorry I know this is a old post but did you ever get this sorted? Mines doing this now for no reason as it was working no problem sky don't seem to be helpful tv isn't even old either maybe 2 yr?
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Beastmode Boxing
(@BeastmodeBox) reported
@GoodBadRugby @DHLRugby @SkySports Don't like to hear complaining from Ben Curry, people can have their say on selection, critical or otherwise, and still support the Lions.
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Chris Avery
(@ChrisAv11542658) reported
@GavNewlandsSCO @SkySports Yes. The SKY coverage of him was terrible. Showing his shots some 5 minutes after he played them.
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MYSTERIOUS
(@EricaGordo32235) reported
@Football__Tweet Never seen an Arsenal fan with bra!ns. SkySports just said €80M is guaranteed, so no reason to bother speaking about add ons that may never happen.
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D R
(@D86MR) reported
@SkyHelpTeam That picture quality is 100x better than my Sky Glass tv. It’s been awful from day one :(
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Matt 🔴⚪️⚫️
(@shadymanc72) reported
@GavNewlandsSCO @SkySports The same coverage was given to 2nd place Harris English, rarely featured at all. Really poor from Sky.
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Vandy
(@VandyMetaX) reported
@SkySports Damn don't play golf kids.
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KingOfTheCastle
(@KingOfTheCast26) reported
Not that I think the MGW deal will go through but……. Don’t listen to Skysports ITK, they’re the worst.
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Joe Butler
(@joebphotog) reported
@SkyHelpTeam any issues with service in Kildare today? Sky Q not working
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Marc Kenney
(@marckenney) reported
@Crocidolite11 @SkyHelpTeam I remember back in the day when Sky was a great service ! I’m lucky if mine works these days . Sky’s box froze yesterday and I’ll be honest I couldn’t be arsed phoning up ! Just unplugged it then stuck it back in 10 minutes later . Shouldn’t be like that though . I feel ur pain
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Graham Kavanagh
(@NobackpainGrahm) reported
@Crocidolite11 @SkyHelpTeam I made so many complaints with a mobile company.. some years ago, they sent it to management. They said they didn’t want me as a customer and terminated my contract without a fee. The executive complaints phoned me to say we are going to end your contract.
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Fiona Castle
(@fionacastle2) reported
@SkySports Terrible camera angle on the tennis again!!! Evans vs Bergs 😕
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Sarah | ⛰🌳🌹
(@little_light6) reported
@SkyHelpTeam can’t make or receive calls on my Sky mobile…expecting important call regarding car purchase. Please advise what the issue is and how long it will take to rectify?
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David Bruce
(@dabruce1951) reported
@GavNewlandsSCO @SkySports Piss poor coverage of McIntyre as usual from Sky. Showed his playing partner’s putt on the first then didn’t bother with his, piss poor
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Mordecai67
(@Stuporousfunk67) reported
@samspoons @GavNewlandsSCO @SkySports You've missed the point entirely. No **** McIlroy isn't English 🤷
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E S25OWL 🦉
(@davo33uk) reported
@SkyHelpTeam hey can you tell me how many weeks I need to wait to get an answer to a complaint I logged over your false selling of a new contracts to an 86 year old ?? And charging more than stated and removing complete SKY+ services ? Next stop @Ofcom
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Crocidolite
(@Crocidolite11) reported
@marckenney @SkyHelpTeam I got a free booster off them. That sits upstairs and apparently boosts the signal. No idea if it ever has, but if you get drop out like that, you are entitled to money back. Are you on super fast?
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Craig Harvey
(@CraigHa9) reported
@GavNewlandsSCO @f5d7151950314ae @SkySports Sky golf coverage is pretty poor. Too many adverts, too much analysis, too much McIlroy (even on the practice ground), not enough golfers golfing.
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Iain Steele
(@eeky91) reported
@GavNewlandsSCO @SkySports Ye really poor, was all about wee moaning face Rory 🤬
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Lauren Tompkins
(@LaurenSTompkins) reported
@SkyHelpTeam I’ve confirmed that the cancellation is going ahead which is good news but the other issues when chatting to a colleague this morning about my TV package to negotiate a new deal were very unhelpful.