Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (59%)
- Wi-fi (18%)
- TV (12%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Burntwood, London, Southwark, Dublin, Plymouth, Newport, Birmingham, Glasgow, Rayleigh, Hackney, Cardiff, East Kilbride, Poplar, Burnley, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 43 seconds ago |
|
Burntwood
|
Wi-fi | 12 minutes ago |
|
London
|
Internet | 21 minutes ago |
|
Southwark
|
Internet | 3 hours ago |
 Dublin
|
Internet | 4 hours ago |
|
Plymouth
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hughes (@Clownprince_81) reported@SkyUK my Sky Q box keeps crashing & I have to keep resetting it at the wall, can you please help me
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European Royalty 6 Times. (@6_times_royalty) reported@SkySports Horrible boiled egg
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Karen Rawlings (@KarenRawlings9) reportedAbsolutely appalled by @SkyUK. My elderly parent paid £40 for TV installation, yet the engineers refused to install it and showed no interest in helping. They left an elderly customer distressed and upset. Charging for a service you don’t provide is unacceptable.
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AuhzzY⚽️🏈🏒 (@Auhzzy) reported@SkySports This is the guy who made the World Cup games into 4 quarters with ads forced down our throat. Anything he says or does, will not have a good impact on us, the fans.
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Garri (@garri1900) reported@SkySports What for? Revenue is crazy!! World cup was the most profitable ever! Tickets were crazy expensive! And yet you are short on cash? *******!
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Chris (@Chris111200) reported@skysports absolutely **** you are cricket on 3 channels same game nd trying to watch rugby on mix nd not working you ******* ***** hope you lose the lot all you care about is football
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Paul 🔴⚪️⚫️ (@redpauljr) reported@Lipsy198 @SkySports My thoughts exactly. Argentina are the useful idiot.
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reDAs radIATOR (@23_Cardy) reported@swfc As ever **** the @EFL and **** @SkySports Football should be for the fans and the local community and economy at 3pm on Saturdays We dont want your stupid fixtures to suit your greed
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Just Adam 👍 (@1Coys69) reportedI am 4 months into a sky puck subscription. On account I never get to finish watching a program because I get kicked off or get told the program is loading and is laggy to xxck. It's useless. Can I cancel my subscription. It's like I'm using AOL dial up to connect. @SkyHelpTeam
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Boie_ (@boie_ewemz) reported@theMadridZone @SkySports Infantino is looking to have the power to hand out the World Cup to whoever pleases him. He should be forced to resign, never to be relevant in football again
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Muz (@muzlaaaaa) reported@SkySports ‘Unlock the games potential’ as if it isn’t already the most popular sport in the world, **** off you bald ****
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Eustace Njoku© (@E_ustace) reported@SkySports The problem is not UEFA as we all know, it we all know they will go HEAD TO HEAD with FIFA. is smaller member nations, is where the problem is. 40 million dollar to a CAF member state is a lot of money 💰 is hard to tell them to reject it
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Skimmy (@WingersWing) reported@SkySports Who cares? **** him
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WKHKYD? (@profdublyn_zee) reported@SkySports I feel it’s time to have another football association ie World Football Association ( WFA) established to compete with FIFA cos it appears there’s been a lot of problems with this organization for a long time and it’s time to look for other options.
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Emma (@Durento1) reported@SkySports Get out here . You’re a piece of **** .
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alan cassidy (@cassidy_alan) reported@SkySports In other words., **** the fans, we can make more money out of commercial. Clown
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Sam Wolf (@sam96ai1) reported@SkySports Oh yeah, its such a poor sport.
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Brian MacF (@BMacfhearghuis) reported@SkySports Cause he’s corrupt as ****? Is that what he said?
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Jimmy Moore (@JimmyMoore12) reportedWhat real journalism looks like. Not the **** from @talkSPORT or @SkySports that just regurgitate what tea journalists do.
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Craig (@jobyhadenough) reported@SkySports ***** money tell him to go and **** himself and withdraw from future world cups
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olajide adesola (@olajideadesola3) reported@SkySports It is the right move. I norm ally don't support UEFA but in the rare occassions I have to give them a big up. The whole deal was shady and needed to be stopped.
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Scott Braddick (@ScottBraddick) reported@WilliamFor68511 @SkyHelpTeam Yes, because I went on your post about a sky technical issue, your photography and your interaction with a codeian to make really rubbish comments. Leave trolling to slightly smarter people, ones with iq’s above 55.
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adamski (@adamntg2) reported@PhilipJBerry @SkySports Aye, and who’s generating the extra revenue? ******* Muggins here, when the outrageous price of tickets doubles again. **** this guy.
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Dave Thompson (@daveyboytommo) reported@SkyUK Are we really in 2026? Unable to add broadband to my account due to issues with your website so had to call. Agreed a date then 30 seconds after the call was finished I received a text to say my installation date was a week later than agreed. Very disappointing.
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Danny (@KingselehSzn) reported@villaleebs @SkySports Yea, I do have a problem with the way it was floated but throwing away the baby and the bath water has never been the way to go. I think it should be revisited.
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DefinitelyDJ (@DefinitelyDJ) reported@PeterCo75257905 @ilmytho @SkySports Middlesboro ******* sucks
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Mark senior (@Msenior89Senior) reported@SkySports could you please stop panning to the crowd or players sat on a bench during rugby league coverage. We keep missing action whilst this is happening. Coverage this year, especially camera work had been absolutely dreadful! Magic weekend was terrible and its not improving
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Graham R Miles (@GrahamRMiles2) reported@crewealexfc Swindon away again selected for a 12.30 kick off is back enough , but Gillingham away !! , it will mean leaving at 6.30 for one of the worst views for away fans in the league 🤬🤬. Again no consideration for travelling fans by @SkySports .
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Miklos (@MiklosDenmark) reported@jakimoskiFC @SkySports You are the retard, HE has to prove it's needed, not the other way around.
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Roly Edwards (@RolyEdwards) reported@KingselehSzn @SkySports There has clearly been discussion behind closed doors to get it this far. Im pleased that EUFA doesn't trust it either. If you want support and expect people to trust you....don't come to them half way through the process. Sorry mate....but you're massively in the minority.