Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 14: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Dublin, Bath, Hackney, Reading, London, Hammersmith, Cranleigh, Loughborough, Ilford, Batley, Durham, Liverpool, Middleton, Newcastle upon Tyne and Bedford.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
 Bath |
TV | |
| Hackney |
Internet | |
| Reading |
Total Blackout | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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NishitParmarPhoto
(@NishParmarPhoto) reported
Just had my 4th call today from someone claiming to be from @SkyUK with issues with my broadband. So far, I’ve told them I’m a hacker and that I don’t have sky. I’m waiting for their 5th call. I may suggest I work for the secret service... just to see what they do. 👍
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Hyo
(@Hyorei_) reported
@SkySportsNews @SkySports There needs to be greater verification procedures on social media platforms. So users cannot access such websites completely anonymous. Authorities should also be able to request Social Media companies to share a user's personal information, if that user has broken a law.
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Zoe Rowe
(@zoemarierowe) reported
@SkyHelpTeam Hi, any ideas why my internet download speed is periodically dropping to about 2/3mbps. It usually averages at 20mbps but has been dropping randomly for the last week or so. Not ideal when you’re trying to work from home. Any help appreciated.
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Anna
(@a_tuts) reported
@SkyUK hi - you were meant to send me a kit so I could return my equipment and never did....what do I do?
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Ben Calderwood
(@Jago2k) reported
@SkyHelpTeam @SkyUK Been without Internet for 3 weeks waiting for a openreach engineer visit. 8 cancelled visits, 8+ hours on hold. Rude staff that lie, put you on hold then hang up or just say there is nothing we can do. The worst company i have ever dealt with. Fix this for me
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Blair Sutherland
(@blairsuds) reported
@SkyHelpTeam could someone please sort this out Countless times we are told that a call back will happen and it isn’t. Beyond a joke now. If the “sky help team” could help that would be great?!?! #COVIDVaccination #DailyBriefing #help
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🏆🏆🏆🏆+ 🏆🏆
(@Dakeb_MCFC) reported
@SkySports No. Madness. Never going to happen.
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Shubz
(@shubzuk) reported
@SkyHelpTeam hi.. I am unable to go onto certain sites please help!
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Charlotte Robinson
(@CRobinsonCMR) reported
@SkyHelpTeam despite being a key worker (exec head for a multi academy trust) who is supporting schools to stay open to children of critical workers and vulnerable our internet regularly drops out (daily) numerous calls and solutions but the problem persists. Terrible service
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Billy
(@_TightWadBill) reported
@si1202 @SkySports It’s called Sports news, not UK Sports news ya bad *****
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Alridge Prior
(@redams66) reported
@SkySports Same stupid hair cut back then too.
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ⒷⒶⒷⓎⒷⒾⓇⒹOFFICIAL
(@babybirdrip) reported
And terrible company of the day is @SkyUK
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A
(@Fowlsey1978) reported
@SkyUK how do stop our internet going off between 2am-6am every down. We have turned of eco mode already.
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ClinicalThroughBall
(@BallClinical) reported
@SkySports Man City suck, no one likes them and they are dog poop 💩 If anyone likes them then they need mental help!
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Michael Davis
(@Michael91180831) reported
@SkyHelpTeam My mum is the account holder, but my step-dad shares the log in info. He's tested the connection, and it said that there's an issue in our area. We'll try to get through to someone on call with the account holder.
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🔻Beef & Teeth🔻(𝓃)
(@BeefAndTeeth) reported
Hi @SkyUK, I've had several calls from different Swindon-bases numbers claiming to be Sky, saying my router has been hacked. It's clearly a scam, but I wondered if you had a department that this stuff should be reported to so it can be **** down to protect your customers?
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John Barclay
(@johnbarc86) reported
@SkyHelpTeam I have done this and it said no issue.
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θ Δ ا Γ ا™⚪
(@KrunchGrizzly) reported
Even @SkySports is pandering to these referees when it's obvious they are trying to steer the conversation away from bad officiating. *EPL referees have been immensely poor over the years. What's your take?* "Oh can you imagine I received death threats?..."
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Lee
(@hpchlo) reported
@SkySports Good, it's a stupid rule anyway. Who wants to hear a daft song before a game
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Ferngully44
(@ferngully44) reported
@andybrook1 @SkySports Says the guy who bows down to an old lady that was “chosen by god.” Right.
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Tom Yates
(@tomyates1991) reported
@SkyUK Why is your broadband so ****?!
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Anna
(@a_tuts) reported
@SkyHelpTeam hi - you were meant to send me a mail kit so I could return my equipment and never did....what do I do?
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Matt
(@matt_lad87) reported
from
Oldham, England
@SkyHelpTeam we have moved address and your team keeps on contacting us to advise about moving however you keep contacting us with the wrong address information can someone please DM me so we can sort this issue out please.
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Kayleigh Hayes
(@kayleighhayes20) reported
@SkyHelpTeam tv service has gone down?? Any ideas what I need to do to try and resolve it please
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Williams Blessed
(@WilliamsBlesse8) reported
@SkySports Problems with the English Media
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Chris
(@shiftyboy86) reported
@SkySports He also got caught looking to cheat on his mrs while she was at a home with a newborn whilst in Iceland. Never forget
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John Barclay
(@johnbarc86) reported
@SkyHelpTeam Two people working from home, my wife for the nhs so a quick fix would be appreciated
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Charlotte Robinson
(@CRobinsonCMR) reported
@SkyHelpTeam We have made 4 calls with many solutions new router, split frequency, new frequency the same problem persists. We were told engineers could not come out because of the pandemic. Is this wrong then? Can we book an engineer?
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FazedottArtist
(@FazedottMusik) reported
@SkyHelpTeam I’m looking at going to buy a new router to see if that works? As we always have bad connection anyway
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☆Joanne☆
(@Jlav77) reported
@SkyHelpTeam Hi. I am guessing the following number is fraudulent ? 02084441212. Ringing to tell me my sky internet has issues...