Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 10: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Ilford, Exeter, Skelmersdale, London, Okehampton, Milton Keynes, Oxford, Dublin, City of London, Henlow, Stevenage, Littleborough, Bridgwater, Daventry and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Elgin |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| West Bromwich |
Wi-fi | |
| Ilford |
Wi-fi | |
| Exeter |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Maze🔴
(@mazeisred) reported
@jaymizzle64 @NewhamzUtd @SkySports Failed so bad 😭😭😭😭
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Sammykins
(@NewSammy2013) reported
@SkyHelpTeam we have had internet down all day. The app isn’t updating and can’t get through to anyone via the phone. Can someone please provide me with an update ASAP!
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FrankyHaxx
(@FrankyHaxx) reported
@SkyUK how useless is your service? So ******* useless. The internet has kicked the bucket, AGAIN. Sort your **** out you useless bastards.
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Thomas leach
(@Thomasl93161730) reported
@SkySports He sucks!! Shame they don't drug test him like they do horses!! Lol roid monster
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COYI
(@Jay_H_A) reported
@SkySports Never Seen it at a football game and we never get to see these messages. How many there are of them? How many are from England? This is not me saying it doesn't exist, but on what level ? I think it would be good for all people to see.
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Benny
(@Benny30114692) reported
@SkySports It's a shame sky is bringing boxing Into a farce by reporting this horse ****.
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Alex Giacchetti
(@Alex_Giacchetti) reported
@Clevinn15 @SkyHelpTeam Broadband still not working in Putney
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Anthony Connor
(@Delapoleboy) reported
@SkySports I was taught “a poor workman always blames his tools”.
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Yvonne Brockbank
(@MrsYvonneBrock1) reported
@SkySports Aww bless you Lando so sorry this awful thing happened to you.I hope you can put it behind you and put your thoughts into racing this weekend,full focus in front of the British fans 🧡💙🧡💙we all love you 🧡💙🧡💙
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ian stewart
(@ianstew30509011) reported
@SkyUK when will you get you connection sorted in Bromley/Hayes / Keston ? Nearly 24 hours without broadband, your service is bad enough when it’s actually working
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TakeThatRisk🧏🏾♂️
(@JordzA_23) reported
I hate @SkyUK. Your internet service is terrible
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Hawkins
(@hawkinscandg) reported
@WeAreOpenreach Can’t believe the problems we are having with sky and open reach.moved into new house on 2nd June we need a new phone cable It’s weeks now we have been without broadband and still no sign of our phone cable being fitted. Perhaps it’s time I contact virgin @SkyUK
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Evan Grimshaw
(@EvanGrimshaw) reported
@SkyHelpTeam Why is the internet down? North Wales deserves better 😭
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nisha suchak
(@nishasuchak3) reported
@SkyUK is there an issue In SW15? There has been no broadband since yesterday
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Ayabonga Sabane
(@SabaneAyabonga) reported
@SkySports I wonder what they smoking down there at the emirates
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🇪🇺Mr F1Cowboyman is fully vaccinated 🇪🇺
(@f1cowboyman) reported
@f1broadcasting I just noticed this is the shortest build up ever that @SkyUK have ever shown for qualifying since they got the F1 exclusive. 35 mins is piss poor. Especially when channel 4 are showing a full hour of build up to qualifying.
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Bustan Rodai
(@BustanRodai) reported
@SkySports Winning has never been easier unless you work with great minds the likes of @BetsKingMaster then you will know the secret....sometimes if you tell sone fools the facts they go ahead to block you thinking you are spoiling their time wasting posts
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💙
(@TanyaSayz) reported
@TimoWer46259734 @SkySports So maybe youre missing my point. You can criticise someone without bringing race into it - is it that hard ? They are so many white footballers who played ****, how many people made it about race - none. That’s the difference
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Colin Webster
(@colin_webster) reported
@SkyHelpTeam any update on the outage in New Cross?
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Vrwh ♡ 🇲🇦🇮🇹
(@Vrwhh) reported
had to buy an hour of wifi for £4.99 just to finish my ranky game **** you @SkyUK
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Suzy Hall
(@HallSuzyj) reported
@SkyHelpTeam any news when issue in Bromley will be fixed?
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FrankyHaxx
(@FrankyHaxx) reported
@SkyHelpTeam Do a better job. How do you have the audacity to charge so much for your services but won't actually do a good job at keeping them online? I can't stream anything and all of the channels are ****.
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Hawkins
(@hawkinscandg) reported
@SkyUK Can’t believe the problems we are having with sky and open reach.moved into new house on 2nd June we need a new phone cable It’s weeks now we have been without broadband and still no sign of our phone cable being fitted. Perhaps it’s time I contact virgin @WeAreOpenreach
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dnicz
(@dnicz2) reported
@SkyHelpTeam I live in New Cross and my WiFi is still out. can someone please tell me when this issue will be resolved, as I have an important meeting today and need my WiFi. this is why I'm considering leaving, prices always go up for WiFi/broadband that connection always fails.
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Sarah Martin
(@sarahMwasHudson) reported
@defiance_RTM @SkyUK Same I was always Virgin but switched to sky last year … will be switching back as soon as I can. Day 2 being down today
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Timo Werner
(@TimoWer46259734) reported
@TanyaSayz @SkySports I’m sorry but you seem quite a clever person. This part of your argument is coming across stupid. If a penalty taker puts their shot into the top corner, the goalkeeper cannot save it. End of
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Adam Deadman
(@adam_deadman) reported
@craigo9994 @SkySports Doesn’t have to be amazing for 6 million quid and you don’t tie down bad goalkeepers to five year deals
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Mortgage Brokers - Wealth Empowerment
(@WEI_PaulCook) reported
@SkySports Why is sky sports giving this idiot air time
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90's Boy Chazza
(@charlie69360621) reported
@KC_Pawsy @dramachannel @SkyUK They originally promised to show every episode but this hasn't happened they have skipped so many they should of got all the rights issues sorted out before agreeing to air it that would of been the proper way of conducting business!