Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (15%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Cardiff, London, Harringay, Birmingham, Derby, Blackburn, Glasgow, Hammersmith, Wellingborough, Portsmouth, Aldershot, Welling, Brackley, Belfast, and Southampton.

City	Problem Type	Report Time
Islington	Wi-fi	3 minutes ago
Cardiff	Wi-fi	28 minutes ago
London	Internet	28 minutes ago
Harringay	Internet	29 minutes ago
Birmingham	Internet	33 minutes ago
Derby	Wi-fi	36 minutes ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WS2G6 (@SH42211126) reported 2 minutes ago

  @demmylarde_ @SkySports Khusanov never made attempt to win the ball , he was nowhere near , officials been trash , red as it gets

• 
  Eller Kapp (@EllerKapp) reported 2 minutes ago

  @Appletv please stop jamming the crappy and inferior @f1 broadcasts down our throat and allow American fans to watch and re-watch the superior - in EVERY way - @skysports broadcasts of ALL F1 sessions. Not just when sessions are live. But available on demand as replays as well.

• 
  Sutty1919 (@JamesSuttyLufc) reported 4 minutes ago

  @SkySports New regulations are crap, and Miami is a crap circuit.

• 
  cs1111 (@ccccc3ss) reported 5 minutes ago

  @Bryanmc67 @spfl @SkySports Never gonna bother appealing that

• 
  Ashley (@Ashley38079807) reported 6 minutes ago

  @SkySports The way he talks anyone would think it only happens to Arsenal- I’ve lost count of the number of times Bournemouth have had bad decisions v them which have cost points

• 
  SweetDudeUK (@SweetDudeUK69) reported 8 minutes ago

  @SkySports The crap era continues

• 
  JimmyAFC🔴⚪️ (@JimmyAfc92) reported 9 minutes ago

  Omg @SkySports why do you employ Gary Neville? He is clueless. And on top of that why do you let him do Arsenal games? Always trying to put them down. Muppet.

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 10 minutes ago

  @TheLobbyGobbler @SkySports Watched it on Fox 502, never skipped a beat even though they use the Sky stream.

• 
  Dean Corbett (@DeanCor10843517) reported 10 minutes ago

  @SkySports Its awful, sport will fall off unless changes are make

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 11 minutes ago

  @SkySports There was covering defender. The only people that think it’s a red, support arsenal. I hope to ******* god City win the title!

• 
  Aman (@amanskhela) reported 13 minutes ago

  @Arsenal Honestly **** @SkySports at this point. Potential title decider on a work night is disgraceful.

• 
  Ibrar M (@84Ibz) reported 13 minutes ago

  @boxingkingmedia Phenomenal card 👏🏼 These are the cards that will help 🇬🇧 boxing grow Just wish this was on @SkySports they would have non stop coverage,interviews huge build up @DAZN need to do more hopefully the link up with tnt in 🇺🇸 can happen in 🇬🇧

• 
  Ed AFC (@afc_ed) reported 18 minutes ago

  Spreads his legs for the company most responsible for destroying the experience of travelling fans. Horrible mercenary. Will SkySports keep you on as Neville’s fluffer once City are no longer relevant?

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 19 minutes ago

  @leythdave @TheLobbyGobbler @SkySports I had issues with buffering at the start of this years but I put a VPN on it and it’s never skipped a beat. UK broadband providers are trying to scramble them now via your router.

• 
  Gazza (@kunsbannedhair) reported 21 minutes ago

  @liamgallagher lol who ******** listens to the "experts" on @SkySports anymore? It's usually some Norman with a jumper wrapped round his shoulders in loafers and no socks telling me where Pep Guardiola got it wrong...It has turned into drama school project TV.

• 
  Ꮇ∂ℛιℯ ℱℒᎧ ℬυᏒкᏲᏖℓℓ♡💙 (@Marieflo84) reported 21 minutes ago

  So angry and disappointed with @SkyHelpTeam and their lack of help resolving an issue which will now leave me without broadband & sky glass services until 6th May, yet I’ll still be expected to pay my full bill price and on time. But they can’t be bothered to help!

• 
  Rob Wilding (@jasaru44) reported 30 minutes ago

  @SkyUK Need help please. You reported on my house being badly damaged (Storm Goretti). However now I am struggling by to get the specific help I need from your call centres. Can someone contact me to help with a scenario that isn’t within your standard processes. Thanks.

• 
  Nörby ÁFC 🔴⚪ (@NorbyAFC) reported 34 minutes ago

  **** you @SkyFootball @SkySportsPL @SkySports Absolute cretins who do not give a blind **** about the fans going to these games. They're a cancer on our game and id love for them to be removed as broadcasters.

• 
  John Dunwell (@JohnRDunwell) reported 41 minutes ago

  @SkySportsRL @SkySports here we go again! Sound but no picture on Catalans match. Bloody useless service from Sky 🤬😡

• 
  steveCOYS 💙🕺 (@harwood_steve) reported 42 minutes ago

  Fully expect Gallagher to come out with this crap on @SkySports ref watch!

• 
  Newton's Laws (@Newtons_Laws) reported 44 minutes ago

  Now @SkyUK is putting ads into live news in the @SkyNews app, we’re reviewing our need for a #Sky subscription at all. It’s become ridiculous when breaking news has an ad interrupt it. If I switch out to the home page & back again I’m forced to yet again watch a Maltesers ad. Enough is enough.

• 
  Sebster™🇾🇪 🇬🇧 (@Sebmeister) reported 44 minutes ago

  Such a disrespectful thing to say. Unintelligible garbage from Paul Merson. Arsenal would have three games left & City would have 2 games in hand. Only 6 pts behind City still have a superior goal difference Merson being disrespectful as always. When @SkySports hires 💩 pundits

• 
  Kerry O’Brien (@KerryOB78) reported 51 minutes ago

  Thanks to @SkyHelpTeam and @WeAreOpenreach I am now left with no internet connection for the #bankholiday weekend!! Great customer service 😤

• 
  a. (@RegularEra) reported 52 minutes ago

  @SkySports And it's ****, like this advert.

• 
  This site is broken (@site_broke48031) reported 54 minutes ago

  @SkySports He needs putting down this bloke. He’s not well.

• 
  DaveF (@DavidFi44925534) reported 56 minutes ago

  @harwood_steve @SkySports He is Howard Webb’s father, full of crap!

• 
  conraddesign (@cre8tive_typ3) reported 57 minutes ago

  @SkySports not been told I needed tnt to watch HBOMAX sport, very poor of you.

• 
  ☘️GREEN FOX☘️ (@jg2394044) reported 58 minutes ago

  Why is sky sports sevco treating darts fans the same way as Celtic fans by turning down the crowd noise ??? ****** ***** @ScotlandSky @SkySportsDarts @SkySports

• 
  WOT. ME. WORRY ? (@swallocks64) reported 1 hour ago

  @SherlockStede @SkySports Sky sports. Been ****, are ****, always will be ****. Absolutely clueless.

• 
  Emma Monckton (@elm1968) reported 1 hour ago

  @SkyHelpTeam I’m not receiving the verification code to log into my emails. I also do not have the back up code to switch off the two way verification. Can you help?