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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 7: Problems at Sky

Sky is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hackney, Barnsley, Croydon, Brentford, London, Bradford, Normanton, Wilmslow, Rochdale, Greenock, Reigate, Enfield Town, Wednesbury, Harrogate, and Birmingham.

CityProblem TypeReport Time
Bradford Internet 16 seconds ago
London Internet 3 minutes ago
Henlow Internet 4 minutes ago
Hackney Internet 13 minutes ago
Barnsley Internet 17 minutes ago
Croydon Internet 17 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RamsFan666
    RamsFan (@RamsFan666) reported

    @charlieldrv @SkyHelpTeam Had the same with our full package, sky fibre coverage of Pompey vs Rams.. skipping back, slowing than dial-up internet. Would’ve been a better service if they’d just taken photos and faxed them to me.

  • CoachTonyGordon
    Tony Gordon (@CoachTonyGordon) reported

    @SkySports efl coverage on the red button not working

  • Earl_ThankGoD
    Get_Lost (@Earl_ThankGoD) reported

    @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.

  • bradleycoombes7
    Bradley Coombes (@bradleycoombes7) reported

    Who is this idiot singing #deadlineday #skysports

  • AndrewJohnBarr3
    Andy Barrow (@AndrewJohnBarr3) reported

    @Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.

  • craige_87
    Craig Eccleston (@craige_87) reported

    Content from SkySports hitting a new all time low. WTF is this bollocks?

  • JamesMu01108473
    James (@JamesMu01108473) reported

    @willytownsly @RangersFC @SkySports Never happens bud

  • Timibeebs
    Habibi (@Timibeebs) reported

    @SkySports Pogba was 89 and Lukaku was 75. Fix up.

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!

  • jason_lewisj22
    Jason Lewis (@jason_lewisj22) reported

    @SkySports why is your stream on the sports+ app so bloody awful? It freezes, the picture goes & it’s always behind real time. We pay bloody good money for this rubbish. No wonder people us a firestick

  • eddieg_11
    Eddie Goss* (@eddieg_11) reported

    @KopSector @VinnOConnor @SkySports RB was never priority this summer, why are people banging on about it

  • LoEl81
    LolaElise (@LoEl81) reported

    There are lots of people on here who honestly think that Michael Carrick should’ve gone on some media outlet like @SkySports or @talkSPORT and openly criticised the owners. Managers only do that when they literally want to get sacked. Amorim wasn’t a hero, he was a coward. This level of thinking is stupid even for this app.

  • Watty_5
    Watty_5 (@Watty_5) reported

    What the hell has happened to @SkySportsNews ? When you think it can’t get any worse, there’s a guy singing with a guitar. @SkySports have really ruined this channel. Awful #deadlineday

  • mancpunk
    Shivam Damohe (@mancpunk) reported

    @SkySports Sky Sports still milking Man United in 2026. Real journalism down the drain

  • joydivision70
    Flash (@joydivision70) reported

    @TheClubLiveTw @SkySports Stupid dumb *****

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @paulkavanagh89 @SkySports Only cause I've never rated him ha

  • Andy_Dalts
    Andrew Dalton (@Andy_Dalts) reported

    @SkyUK so many problems since switching to fibre 3 weeks ago. More time not working, than working. Can’t get through to anyone to speak to and your online support is dreadful. So disappointing, would not recommend to anyone

  • yomileye22
    Yomi (@yomileye22) reported

    @SkySports An news outlet like sky sports can’t report an accurate figure. Paul Pogba was never purchased for £93m and Lukaku was £75m. Well, if you don’t add man united you would probably not get your post to trend.

  • CritchlowMike
    Mike Critchlow (@CritchlowMike) reported

    @charlieldrv @SkyHelpTeam Picture quality on Sky is ****, they purposely downgrade this so you pay additional fees for HD and Ultra HD which isn't great also

  • jellis90
    James (@jellis90) reported

    @Welshade @SkyHelpTeam @SkySports Same here, utter crap

  • _MukhtarYusuf
    Mukhtar Yusuf (@_MukhtarYusuf) reported

    Very poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.

  • JosephBrierley
    dcfcjoseph 🐏 (@JosephBrierley) reported

    @SarahMcAdoo @SkySports Yep crap nate

  • Resonant_TV
    Ritesh Sinha (@Resonant_TV) reported

    @SkySports Apparently last 2 names were the problem and destroyed the market but above them are brilliant signings🤡

  • RichCounty27
    Rich Cocksedge (@RichCounty27) reported

    @charlieldrv @SkyHelpTeam Heard from a few friends who had Sky problems as we did.

  • OntheGrealish
    .. (@OntheGrealish) reported

    @NilSatisNews @SkySports Why are they asking this bankrupt ****....nobody gives a **** what he thinks...go spit on some kids.

  • OldTup
    DrewWalker (@OldTup) reported

    @SkySports why has my Pompey v Derby sky+ gone down?

  • Nickwatson888
    Nick watson (@Nickwatson888) reported

    @_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!

  • PowerBoy__
    therealniceguy🔴⚪️⚫️ (@PowerBoy__) reported

    @Nichol_5 @SkySports I stopped watching sky sports after games unless it's some viral clip, since 2014. They've turned into this sensationalism machine pushing negative narratives for engagement a long time ago and United are their biggest cash cow. It's best to not watch them & let the network die.

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.