Sky

Sky Outage Report

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 03/13/2026 12:20

March 13: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Birmingham, Liverpool, Reading, Epsom, Southwark, Hackney, Belfast, London, Hammersmith, Nottingham, Northolt, Wrexham, Rotherham, Rochdale and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomLiverpool Internet
United KingdomReading Wi-fi
United KingdomEpsom Internet
United KingdomSouthwark Internet
United KingdomLiverpool Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mch2ly P-Town (@mch2ly) reported

    @SkySportsPL @SkySports According to @Carra23 logic, he should of scored and it was a bad miss by Henderson.

  • Kwame916 Kwame Gyamfi (@Kwame916) reported

    WE'RE TOO SLOW, TOO *****NG SLOW!! Am I the only one that can see this?? #LiverpoolvEverton #SkySports #YNWA

  • scallywag79 Scally (@scallywag79) reported

    Someone unplug @Carra23 mic for the second half please @SkySports He's taking ****

  • ZackStokes7 Zack Stokes (@ZackStokes7) reported

    @SkyHelpTeam Your internet is very unstable, I cannot do anything for more than 10 minutes without it going bad again.

  • AdyHutchinson Adrian Hutchinson (@AdyHutchinson) reported

    @SkyHelpTeam Aside from telling me that there's an outage there is no other information whatsoever. A 24 hour outage seems a lot without any information as to what the issue is and when it is likely to be resolved.

  • mtume85 Kingsley Stewart (@mtume85) reported

    Why do @SkySports always sound gutted when Liverpool have a bad half? The wind, the injuries. Give it a ******* rest man.

  • iaminu i-am-in-u (@iaminu) reported

    Doucoure has been very poor and consistently getting caught in possession #LIVEVE @premierleague @SkySports #PLFANS

  • superlegs271 David Randles (@superlegs271) reported

    @SkySportsPL @SkySports Never questioned any decision by Klopp but should of started Phillips to much for Kabak he's lost

  • PV7903 KingMo (@PV7903) reported

    @SkySports are in dire need of new commentary... carragher is woeful and negative while Neville is so serious alll the time ! And Tyler needs to just **** off the Dinosaur .. get ally Mcoist on !

  • paulgil23 Paul Gillespie (@paulgil23) reported

    Povetkin v Whyte is PPV... Wtf! Two mid level heavyweights. As if we don't pay enough to have Skysports in the first place.

  • emily_owst Emily (@emily_owst) reported

    @SkyHelpTeam my previous TV/broadband deal expired a few months ago. Do I need to call to get a new deal? Or can it be done online? Your website says it can be done online but can't find anything that'll let me view existing customer deals....

  • ErylAsbri Eryl (@ErylAsbri) reported

    Need a recommendation for a good broadband provider as an alternative to @SkyHelpTeam , had nothing but problems after 12 months of perseverance and 3 engineer visits! Need a good wifi signal to run sky q etc ...

  • stevehayes61 steve hayes (@stevehayes61) reported

    @SkySportsPL @SkySports 2 minutes in and ive turned to bien sports cos i can't listen to that clown martin tyler, i wont be renewing my sky contract having to listen to this idiot.

  • leedsutd_exile Scottish white 🏆 (@leedsutd_exile) reported

    Poor Liverpool with their injuries.. Jesus how many more times are people going to remind us. Try talking about how many injuries we have... oh no not in the script... @SkySports

  • leexpalmer1 Lee Palmer (@leexpalmer1) reported

    @SkyHelpTeam booked an engineer who will come out find no fault and then I’ll be told to contact to get a new router - that will be a week / meanwhile I do not get the full service I’m paying for.

  • merseymale PRIME RADIO (@merseymale) reported

    There’s a pandemic going on and all Martin Tyler is going on about is the ******* weather come on @SkySports get rid of this idiot

  • EFCMatt1 Matthew Barry (@EFCMatt1) reported

    @SkySportsPL @SkySports It’s about time you pensioned Tiler off now. Absolutely terrible.

  • Daniel_Shack Daniel Shack (@Daniel_Shack) reported

    @SkySports Poor Merse, can’t read, so doesn’t know Barca are 1bn in the hole.

  • Ryan24891248 Ryan Rainey (@Ryan24891248) reported

    @SkyHelpTeam can use hurry up and fix my Internet🙄 Liverpool is getting bate again I want to show the kids the worste title defence since ruiz v Joshua

  • Ian_j_Hills Ian ⚒ Hills (@Ian_j_Hills) reported

    @SkyUK are you having trouble in sl0 area my internet and Wi-Fi been down for three hours rebooted several times 😡

  • SjDavies19 Sam Davies (@SjDavies19) reported

    How is Martin Tyler still working for @SkySports terrible commentator

  • bunglebingle Bingle (@bunglebingle) reported

    Whoever you support I am sure we can all agree Martin Tyler is the most inane commentator. “Pickford/Van Dijk” “And of course Anfield was once the home of Everton” Bore off you dinosaur, time for some new talent @SkySports

  • Shawsy84 Dave (@Shawsy84) reported

    @SkyUK come off my deal and paying over the odds having been a customer for 10+ years, like to understand why I shouldn’t cancel and go with a competitor?

  • Jennife31902413 Jennifer Walters (@Jennife31902413) reported

    @SkyHelpTeam sky go app not working - get PFE 9004-IH error message. please help - I'm missing Liverpool v Everton!!!!!!!😡

  • BlairMoore10 Blair Moore (@BlairMoore10) reported

    @SkySportsPL @SkySports It’s such a shame fans aren’t allowed into grounds again to witness the worst ever title* defence ever

  • glpool10 G Pool Fan 🏆🏆🏆🏆🏆🏆 (@glpool10) reported

    @SkySports @skytv Why can I still not watch a UHD without the artificial crowd noise..?? It's pretty ridiculous at this stage.. At this point there is no even reactions anymore, it's so stupid

  • scottw90 Scott (@scottw90) reported

    @JeffStelling @alx_ @SkySports By a stupid law Jeff, the foul occurs before the offside offence.

  • fuse7777 Dave Firth (@fuse7777) reported

    @MeganK7x Because @SkySports know damn well that literally every fan of every team would mute Martin Tyler.

  • lodgie34 Adam lodge (@lodgie34) reported

    @SkySportsPL @SkySports So crap without the fans ain't it. Absolutely ****

  • Thomas09469582 Thomas (@Thomas09469582) reported

    @ARfc1690 @jp92_gallickgun @SkySports What? Theres something wrong with u. U support a team from the worst league in the world even Scottish ppl ain't bothered about it