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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Northampton, Ilkeston, Motherwell, Rochester, Hounslow, Brentford, Birmingham, Leeds, Greater London, Saint Leonards-on-Sea, Duns, Ilminster, Treorchy, and Gamlingay.

CityProblem TypeReport Time
London Internet 4 hours ago
Northampton Total Blackout 4 hours ago
London Wi-fi 5 hours ago
Ilkeston E-mail 7 hours ago
London TV 7 hours ago
Motherwell Wi-fi 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Earl_ThankGoD
    Get_Lost (@Earl_ThankGoD) reported

    @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro

  • 993Justme
    Daza (@993Justme) reported

    @eurofootcom @markmcadamtv @SkySports Investment from the past , I remember him he was passionate and awful at defending

  • 132busroute
    #💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported

    @charlieldrv @SkyHelpTeam It’s really crap !

  • MainoooBall
    Kobbie Timeee ✨ (@MainoooBall) reported

    @SkySports Lukaku was never £90M you lot are liars 😭😭😭😭

  • stevejones177
    Steve Jones (@stevejones177) reported

    @SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.

  • benwrightfeb
    Ben (@benwrightfeb) reported

    @ste_0076 @SkyUK I’ve just recently got rid of mine after 1 year. It’s a terrible product. I hope yours get sorted mate.

  • Earl_ThankGoD
    Get_Lost (@Earl_ThankGoD) reported

    @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said early for rogers like he will later flop or what, wake up from that stupid dream bro

  • L99254Lex
    Lex Mccaffrey (@L99254Lex) reported

    @Leverage_PNL @DeadlineDayLive @SkySports It's not Mikel's fault, it's Bertha's if anybody's! Mikel would have told the club which players he wanted weeks, if not months ago, but he's been let down, and unless we have a spectacular end to the window, we're in trouble!

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @SkyUK keep bothering to change my broadband maybe sort out your channels first like @SkySports plus channel. Why offer games on red button if matches just keep stop/starting. Very poor

  • FplStavLasso
    Stav Coys (@FplStavLasso) reported

    Financial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt

  • IAmOC21
    OC21 (@IAmOC21) reported

    @SkySports Every one of these lists ages badly. 11 of the 13 biggest spending clubs on earth this summer were English and it still did not stop Arsenal ending 22 years without a title. Fees buy attention. The table has never cared what anybody paid.

  • Gbollymiasin
    Gbolly (@Gbollymiasin) reported

    @MoXrayReal @MainoooBall @SkySports he wasn't, those included add ons that were never met

  • Nickwatson888
    Nick watson (@Nickwatson888) reported

    @_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!

  • Abdullaishan86
    Abdulla ishan (@Abdullaishan86) reported

    @SkySports for a player who has led his team to 0 champion finishes and somehow is more expansive than rodi or declan when they both have a golld badge on thier lions how is this smart money this is foottball manager levels of stupid

  • mccanio
    colum mccann (@mccanio) reported

    I listen to @SkySports & @talkSPORT brag about the billions the epl clubs are spending . As they tell us how poor Scottish football is . 15 to 20% of sky subscribes are fans of the spfl while our game gets very little back and the multi millions are pumped into the epl . 1/2

  • AndrewJohnBarr3
    Andy Barrow (@AndrewJohnBarr3) reported

    @Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.

  • oghenemere005
    Oghenemere (@oghenemere005) reported

    @adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?

  • CiderXpress
    Nick Mapson (@CiderXpress) reported

    @charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky

  • wozza2484
    Warren (@wozza2484) reported

    @charlieldrv @SkyHelpTeam 100% this, the game I watched early in the second half kept jumping back to the first half! Constant buffering and poor quality @SkyHelpTeam

  • joydivision70
    Flash (@joydivision70) reported

    @TheClubLiveTw @SkySports Stupid dumb *****

  • muke2nd
    mukerem (@muke2nd) reported

    @SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.

  • TJMEERKAT
    Muttley (@TJMEERKAT) reported

    Anyone else having problems with their @SkySports stream? #STFC

  • bradleycoombes7
    Bradley Coombes (@bradleycoombes7) reported

    Who is this idiot singing #deadlineday #skysports

  • RachelT1722
    Rachel 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RachelT1722) reported

    @KieranMaguire The opening day and my club sold out the away end, with it being on it helped the other 8,000+ of our fan base to watch our away game. This isn't about non league teams anymore, skysports+ has made the blackout and VPNs redundant. I'll be at Swindon game tonight!

  • craige_87
    Craig Eccleston (@craige_87) reported

    Content from SkySports hitting a new all time low. WTF is this bollocks?

  • beany74
    Archie (@beany74) reported

    @charlieldrv @SkyHelpTeam Watched Newcastle last week on sky + was unwatchable, awful sound and punditary

  • lambert83608575
    lambert (@lambert83608575) reported

    @SkySports This is just so bad for the game! Those fees have a knockdown effect throughout our football pyramid right down into non league set up

  • pmavgaz1
    pmavgaz (@pmavgaz1) reported

    @SkySports still nothing about alan knight?? I know why , its because its Portsmouth.. you hate championship teams , expecially Portsmouth!!! **** you !!

  • sparry951
    Simon Parry (@sparry951) reported

    @charlieldrv @SkyHelpTeam Never had an issue with ours. In laws have a lot of problems with it but they are on Virgin

  • kieren_rees
    Kieren Rees (@kieren_rees) reported

    @wozza2484 @SkySports The buffering is crap always happens when the ball flies into the box.