1. Home
  2. Companies
  3. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 19% Wi-fi (19%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Glasgow, Oldbury, Batley, Barnsley, Harringay, Southwark, Bristol, Blackburn, Swindon, Edgware, Cranleigh, Hammersmith, Southall, and Bradford.

CityProblem TypeReport Time
London Internet 3 hours ago
Glasgow Internet 3 hours ago
Oldbury Wi-fi 3 hours ago
Glasgow Internet 3 hours ago
London Internet 3 hours ago
Batley Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • c_p_griffin
    Courtney Griffin (@c_p_griffin) reported

    @SkyHelpTeam @SkyUK your customer service is so bad. We’re without internet (for the last 18 days) & you have failed to help & refuse to book an engineer as the ‘system shows internet’. I’ve followed instructions etc but you refuse to help. MAKE IT MAKE SENSE! £187pcm for what!

  • M17964Peter
    Peter the BullDug (@M17964Peter) reported

    @iRuntheshow1 @SkySports For telling the truth? Get to **** you idiot, that statement fooled absolutely no one. It's an attempt to stop people questioning the SFA. They employ the Refs and the Head of the Refs, they are not apply the rules correctly that's not Kris Boyds fault, it is theirs.

  • MoBoDrums
    M.B (@MoBoDrums) reported

    @SkySports employ this clown as the Celtic fan boy and as is much as part of the problem as anyone. He’s been extremely critical of Beaton in the past and here he is now like Heinrich Himmler pretending he knows nothing. The pricks prick

  • SSethi31
    Parampreetkaur Sethi (@SSethi31) reported

    @AFC_Gooner_Mark @SkySports Good parents make painful sacrifices so casually that most people never even notice the heartbreak in it.

  • Stevie13660001
    Stevie (@Stevie13660001) reported

    @stevo_paisley @iRuntheshow1 @SkySports I don’t support ranger ya ******. I think both sides of the old firm are a cancer on our society. Shut down both clubs and send the Celtic fans to Ireland so they can suck off the **** priests over there & send the rangers fans to England so they can suck off the **** royals.

  • OliJacobs4
    Oliver Jacobs (@OliJacobs4) reported

    @AFC_Gooner_Mark @SkySports Mark you need severe help and your son should leave home asap. I’d be ashamed to have a dad like you.

  • milooooooosgm
    mil (@milooooooosgm) reported

    @AFC_Gooner_Mark @SkySports Awful excuse

  • OrvCole
    #ColeWorld (@OrvCole) reported

    @SkySportsPL ZERO OUTRAGE. When PGMOL got a foul correct vs Raya the whole app exploded. They dont care about write from wrong. Imagine saying a correct call was the worst call in league History Lets see if SkySports is going to interview Forrest players... Where is Rio and Gary Neville?

  • jonatha54294436
    jonathan baker (@jonatha54294436) reported

    @SkySports I guarantee the boro players had been calling the Saints players cheats all game and THB gesture was in response to that. The players would have had nothing to do with the alleged incident. So let’s all just calm down and take a step back.

  • kimber74073
    Ian Kimber (@kimber74073) reported

    @thechelskikid @SkySports What a horrible player. complete ********.

  • AFC_Gooner_Mark
    Mark (@AFC_Gooner_Mark) reported

    @Deanstacey1 @JMoore_1996 @SkySports Still would have sold them, would have had the same issues getting home.

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @thanos876 The AD21 case had a huge support from F1 higher ups i.e The Ecclestone, Todt Et al. Ecclestone boldly said in his Skysports interview on 13/12/21 that "They thought Lewis would leave the sport after winning his 6th title", he also said Lewis will NEVER win the 8th title

  • Michael53904546
    Michael lee (@Michael53904546) reported

    @Adikastakes Honestly what did joining skysports do for @Carra23 he hates us. I use to think he would eventually make a good coach or manager and he decided to go on tv. Utter shambles the guy talks crap

  • william25028461
    William Mclaughlan (@william25028461) reported

    @ScottishFA @SkySports any comment on this will you ban boyd & robertson for tomorrow to show support to referees?

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

  • _JPev
    𝓙𝓸𝓱𝓷𝓷𝔂 𝓟 (@_JPev) reported

    @RobGemmell1 @SkySports ******* ridiculous!!! Stop this ****, Sky.

  • tomthumb845
    tomthumb845 (@tomthumb845) reported

    @RobGemmell1 @SkySports ******* awful from Sky and those ******* awful half time interviews. Just **** off.

  • grrpoozi
    ☔️ (@grrpoozi) reported

    @utd_cappie @ZaidBalll @SkySports Terrible reply, expected more

  • robhaynes16
    hell on earth (@robhaynes16) reported

    @BoroHarris @SkySports Lmao not bitter then. Your boys ****** up. They should have been 4 up in first half 1st leg but in typical borough fashion they bottled it again. Bit of a bad habit you got there

  • Denoxyl
    Denislov Lietnev (@Denoxyl) reported

    @Adeyemi_AFC Skysports will tell everyone Arsenal scoring from set-pieces is bad for football but glorifies Bruno Bruno Fernandes assisting in 12 of them. Nasty sports network.

  • reganaldo97
    Al Varley aka Reg (@reganaldo97) reported

    @Scott_Pert @SkySports No way Macalister starts before Malacia let alone Bruno @SkySports charge an arm and a leg every month and what do we get in return **** like this and the overlap

  • GabbyHeysus
    G.Heysus (@GabbyHeysus) reported

    @AFC_Gooner_Mark @SkySports Still doesn’t change the fact ST holders can look down on certain games, then act chivalrous when putting their ticket on TX

  • veryfathomer
    Ducky 🇬🇧 🇺🇦 (@veryfathomer) reported

    @SkyUK Disappointed, I had a 24 month contract at £24 a month fixed for two years (agreed in writing) then after 12 months you bumped the cost up to £27, so I complained via email and your response? You said sorry if I feel let down, but no offer to fix the problem. Appalling.

  • AFC_Gooner_Mark
    Mark (@AFC_Gooner_Mark) reported

    @arsenal_sharky @SkySports Calm down pal. Name calling and swearing is showing up your low level of IQ.

  • derbymanager
    Derby Manager | Football Game (@derbymanager) reported

    @AdamWiddows @AFC_Gooner_Mark @SkySports You are literally worst person on internet well done. In a way.

  • simba_mudonzvo
    Simba 'The Marketing Millionaire' Mudonzvo (@simba_mudonzvo) reported

    Save this tweet: Skysports & Jamie Carragher are going to be left with an egg on their faces when Slot is sacked very soon. The standards "the heavy metal football" that Mo Salah refers to are the ones thay Salah & Co maintained after Klopp left and won them the PL. Salah & other senior players have had to watch those "standards" get dismantled by Slot.. After we won the PL against Tottenham, it was clear that they were in "holiday mode" & us the fans collectively gave them a pass. Pre-season is when we realised something could be wrong. It wasnt an impressive Pre-season that got you excited about the season ahead. Even during pre-season I & other's had no clue on Wirtz's proper position, whether the team will be built around him, what alternative formations we would use to deal with low block, high pressing teams etc. All we got from preseason was that Rio Ngumoha if developed and handled with care he would explode on the scene. Then the season started, although we were winning with last minute goals, a worrying pattern had emerged, start well for a few minutes, then concede goals out of nowhere and then score a lucky last minute goal. This was the case first 7 games. Then the inevitable losses & bad games came thick n fast. Nothing improved, the midfielders weren't running enough, no protection for Konate and Van Dijk, no clear position for Wirtz to be effective and instead of fixing it what does Slot do? Throws a living Premier League & Liverpool legend in Mo Salah under the bus. Salah thought FSG, higher ups & Jamie Carragher would come to his defence, they didn't! Skysports loving the drama for views, stirred it up and still do. And in all this drama, no one cares one bit about us the Liverpool fans! The boos are not directed at Mo Salah, the team, they are directed at Arne Slot, FSG & Carragher.. Notice how they casually dismissed the fans and the booing of Arne Slot. Even Arne Slot has the i-won-the-PL-in-my-first-year arrogance of being dismissive of the boos. Not once did he acknowledge that the boos where directed at him, & were about him. He gave excuses, it was the team, it was the opposition playing low block and lately it was taking an injured Rio off. Skysports & Carragher didnt say much. Jamie Carragher doesnt realise Sky spends over a billion dollars to sponsor the premier league, and they need drama, to earn more money and a profit from advertisers. They could not care one bit about future of Liverpool. Other teams have changed managers to save their seasons and futures, Man Utd sacked Amorim, & saved their season and now will enjoy CL football. Tottenham sacked their managers. Chelsea sacked their "yes" men managers after they realised it doesnt work and have appointed Alonso who was our first choice, was wrongly sacked at Real Madrid and will have a good 2 to 3 seasons before he leaves. All in the while FSG, Carragher and Slot himself keep rage baiting the fans by saying SLOT IN. The players know standards have slipped, the players are supporting Mo Salah, the message is clear, but then again Carragher, Sky Sports, FSG do not care about what we think. Make no mistake, the arrogance and low standards set by Arne Slot won't be magically solved by new transfers or a pre-season. Look what has happened to Florian Wirtz, Konate, McAllister, even Gakpo. They have regressed 10x backwards and got worse. You don't need a crystal ball to tell you that Slot will be sacked soon, they will try to appease the fans and get Gerrard in, but the standards are so low, and other teams would have improved so much that Gerrard will be left exposed. The season will be a write-off again! And for the next 3 to 5 seasons we will be told by Skysports & Jamie Carragher that we are in transition, and that top 4 is the best and realistic goal. How on earth has Slot destroyed the foundations laid by Bob Paisley and co and restored by Klopp, in just 1 season?? We can avoid all this if we get the appointment right. Either Enrique or Klopp

  • Adza70
    Adam Howard (@Adza70) reported

    Why do @SkySports have biased @GNev2 as a commentator. Awful

  • MitomafanMitoma
    Evil Twin Ian (@MitomafanMitoma) reported

    @AFC_Gooner_Mark @SkySports I was. Out getting me bum finger by my future. Fist wife before my gce and I fail but to be honest

  • AbsoluteChelsea
    Absolute Chelsea (@AbsoluteChelsea) reported

    Tosin Adarabioyo is a doubt for the FA Cup final after picking up a hamstring injury in training. He has missed the last two training sessions due to the problem. He will have a late fitness test to determine his availability. [via @SkySports]

  • Deaje
    Deaje (@Deaje) reported

    @SkySportsBoxing @SkySports @BBBofCuk if this is the case, and you sanction this bout, make sure the doctor is paying attention to the damage and how that impede the fighter taking more blows. The public criticised the referee who was exemplary. Meanwhile the fighters corner and the doctor didn’t step up