Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (16%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Saundersfoot, Glasgow, Hove, Maldon, London, Hammersmith, Manchester, Croydon, Royston, Tamworth, Welling, Leeds, Barnet, Hamilton, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Saundersfoot
|
Internet | 50 minutes ago |
|
Glasgow
|
Internet | 56 minutes ago |
|
Glasgow
|
Internet | 1 hour ago |
|
Glasgow
|
Total Blackout | 1 hour ago |
|
Hove
|
TV | 1 hour ago |
|
Maldon
|
TV | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ashley (@Ashley38079807) reported@SkySports The way he talks anyone would think it only happens to Arsenal- I’ve lost count of the number of times Bournemouth have had bad decisions v them which have cost points
-
The duke (@beerbear1978) reported@SkySports And its ******* ****. Electric piss poor garbage. Take us bk 20years pls you morons
-
@Lionessxxxx (@Lionessxxxx1969) reported@SkySports Same **** Sky Advert. **** knows how many times I've blocked it. Muted it and saidxI font like it but they still keep shoving on my account. Wankers.
-
Max (@M26XXJ) reportedSomeone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW
-
Smart (@SmartMetaX) reported@SkySports SGA in playoff mode is just silent destruction 😭🔥 no noise, just buckets and problems for defenders every possession 🏀🧊
-
David (@David64440867) reported@jammierooroo @SkyUK Isn't there a "cooling off" period to allow you to cancel?
-
Rollenstats (@rollenstats) reported@eurofootcom @SkySports 10 out for Spurs is brutal, but the market’s usually slow to price that in. Back the opposing DNB or lean Under 2.5 if the XI’s patched together.
-
Paul Dakers (@realpauldakers) reported*******, i get a better reception on my phone than I do on the TV for #MLB @SkyUK are ******* useless! You should be giving me money instead of ******* charging me!!
-
@Lionessxxxx (@Lionessxxxx1969) reported@SkySports How may more times do I have to block mute & say I don't like this add before Google stop bombarding me with this ****. At least 30 times a day and you can't block the ads via Google manage ads. Google are an absolute disgrace.
-
JT (@HeavensNight_JT) reportedI know @SkySports have to push their stupid narrative, but all we needed was a point. I'm happy with that. 3 points now from 2 games COYB. #itfc
-
Kris Johnson (@Kris_Johnson1) reported@SkySports #skysports Don't ever do that again you hoofwanking bunglecunts !! Midmatch interview !?? Wtf are you doing ?? Stop with your **** !!
-
Plata O Plomo (@DejiCNO) reportedSkySports got what they wanted with that Noni post. Piss poor organisation
-
Abs (@absdeakin) reported@SkyHelpTeam I’ve been sent an email to say debt collectors are going to be sent as I didn’t send a box back. I was told on the phone the charge would be waived because of my traumatic exceptional circumstances. Please help
-
Eller Kapp (@EllerKapp) reported@Appletv please stop jamming the crappy and inferior @f1 broadcasts down our throat and allow American fans to watch and re-watch the superior - in EVERY way - @skysports broadcasts of ALL F1 sessions. Not just when sessions are live. But available on demand as replays as well.
-
Jon Braz (@JBAfc73) reported@Arsenal Absolute disgrace. @SkySports proving once again they don't give a **** about fans! Do us all a favour and get out of our sport!
-
jonathan davies (@jonno108) reported@SkyHelpTeam I changed provider from Tesco mobile to sky mobile earlier this year the reception I receive is shocking around Worcester. Can barely make phone calls! Why is it so bad?
-
Headhunters13 (@mannbearpig13) reported@SkySportsNews @Mrjamieohara1 Why do @SkySports keep having this clown! Barely speak and worst husband and father around ask Danni!
-
JWH CSLtd (@JWKH1985) reported@SkySports You mean the slow death...thank the stars for the historic GP recently
-
Ste Wilko (@Wilko_666) reported@Oily60842708 @SkySports You think the issues were engine based?
-
Sebster™🇾🇪 🇬🇧 (@Sebmeister) reportedSuch a disrespectful thing to say. Unintelligible garbage from Paul Merson. Arsenal would have three games left & City would have 2 games in hand. Only 6 pts behind City still have a superior goal difference Merson being disrespectful as always. When @SkySports hires 💩 pundits
-
AJ 🇬🇧 🇮🇱 (@AndyJEssex) reportedSky stream is ******* ****. Pay extra for the live feed and it’s constantly ******, either sound or laggy. Would not recommend #skystream #skysports
-
Clarky🇬🇧 (@Clarky1976) reported@SkySports I wish Gary Neville would just **** off from Arsenal matches. A total ******😡
-
Aman (@amanskhela) reported@Arsenal Honestly **** @SkySports at this point. Potential title decider on a work night is disgraceful.
-
BlackShadow ™ (@jerryjok) reported@MDGunner @unfazed_ayo Lol MD I wish I could analyze this thing to you using those big screens they use on skysports with arrows to explain the thought. I agree that it was the more complicated route but it was not a bad decision. You realize saka on that side is receiving the ball first time?
-
Stuart Deacons (@StuartdDeacons) reportedSky streaming all L1 final day fixtures on Saturday. Seems only a matter of time before the 3pm blackout is scrapped. Personally that’s good for someone like me who does few away games now. #afcw #skysports #efl
-
Danny Peacock (@dannypea) reported@holgat43398 @triffic_stuff_ I have no interest and don't even know what SkySports FC is... sounds awful! YouTubers are great for telling fifteen year olds what to do, but to anyone who's got a job, or a life, they are pretty irrelevant!
-
kcufti kcufti (@Kcuftiagain) reportedHey @SkySportsTennis @SkySports Why the idiot #jonathanoverend or ******* as the majority of the tennis world know him, on the #Norrie match at the #MadridOpen plus the useless slapper with him, talking bollox all over play. Coms free stream please. They ruin your coverage🤮
-
Peter Hubband (@PeterHubband) reported@BobsterDrumhead @SkySports Yellow was enough as there was a covering defender. Pope has been poor this season so Gyokeres was just being lazy as he has all season. Just get on with. You won. End of.
-
ArmchairCritique (@PedroT70) reported@SkyUK Despite following all resolution steps on my Sky Q box, hard resets, refreshing apps, and having a 500Mb 5g fibre connection which is stable, no issues elsewhere, why does Paramount + constantly hang, failed to load/ play properly. Getting fed up with it. Sky .. fix this!
-
VelvetOrbit (@Velvet0rb1t) reported@FergiesRightRef @SkySports You dimwits are annoying. Saying Pope's foul was a red card has nothing to do with the incident involving Gabi. Anyways, even if we say Gabi should've been sent off then so should have been Khusanov.