Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (20%)
- TV (11%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Harrow, Luton, Rochdale, Hammersmith, Kingston upon Hull, Peterborough, Enfield Town, Newham, Croydon, Saltash, Southwark, Wilmslow, Ilford, and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 7 hours ago |
|
Harrow
|
Wi-fi | 8 hours ago |
|
Luton
|
Total Blackout | 8 hours ago |
|
London
|
Internet | 8 hours ago |
|
Rochdale
|
TV | 9 hours ago |
|
London
|
Phone | 11 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TrueBlueInsight💙🇷🇴 (@tradu81) reported@Blue_Footy @SkySports You know whats incredible, how he gad never had an international call-up, at any level. @grok What can you tell us about Pep Chavarría. Why hasnt he had any interest from top clubs, why only 4 years of top flight experience, why Spain national side never call him up?
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Krishna Anand (@KrishnaAnand_) reported@SkySports So what’s Sky’s problem? Always running an Anti United agenda. Gosh! #MUFC
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You Don’t Care (@myk2602) reportedBREAKING NEWS!! Free to watch football racks up peak viewership. The country’s interested but don’t want to pay the stupid prices set by @SkySports, @NOW and @tntsports.
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Amy Fox (@a_foxy10) reported@SkyHelpTeam Can someone with authority please review complaint 5077963113? Multiple failed attempts at router delivery as Sky keep using the wrong address, despite multiple assurances it has been corrected. Concerning also that PI could be breached as a result.
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Double H (@grimupnorth__) reported@officialbantams @SkySports get to ****! Thursday night football is bullshit
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vikas tripurneni💙 (@drvikaz) reported@SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!
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Matt (@saintmattc) reported@donald_merv @gram2001uk @SkySports What a rude individual. If you dont like what im saying, get off the timeline. No need for the abuse, what a charmer you are!
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MartinG (@MartinG1961) reported@Chirpygeezer @darrengrimes You poor snowflake! Player of the match/player of the year, etc, have been used for many years, and on Skysports, etc, they have always included the sponsors name.
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Chantelle ☀️🌙💫💚 (@fannyanne55) reported@SkyHelpTeam can someone please help me with my latest bill !!!!
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Ubong Udowoh (@Lordbongzee__) reported@Blue_Footy @SkySports Exceptional mean a player that could help profit
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SHOWISE (@SHOWISE1) reported@Blue_Footy @SkySports We still need to flush out 8 players,garnacho or whatever can’t be in my team Delap bad disester or whatever his name is. All out gittens
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Oli Wright (@falo209) reported@Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.
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Stevie Wonder (@mckyau_steve) reported@Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort
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open minded (@JeffMosesZulu3) reported@SkySports Bull **** 💀💀
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Unfiltered dad (@gram2001uk) reported@saintmattc @SkySports Shut ******** up for God's sake you whimpering sausage. What has the PL got to do with EFL rules
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Mr Simon (@kassimon90) reported@SkySports They are trying to build a narrative so that they can use it as way to attack Utd for every bad result, there are no easy fixtures in the EPL, esp promoted sides
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Surfinbird87 (@Surfinbird87) reported@SWFCTrust I agree with every word but @SkySports never, ever give consideration to the needs of match going supporters. And they will never, ever listen to messages like this because all they care about is £££
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Dan Salt (@Danjsalt) reported@SkyUK I am trying to get support with my broadband - no where on your site can I find anywhere to ring you - I am just about ready to cancel my account under the 14 day cooling off period - what is your number?
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D5RSS 🇬🇧 (@d5_rss) reported@Hudsonweather @SkySports It was never going to be a 3pm kick off.. Bradford are stuck in the 1980's.
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dafydd francis 🏴⚫️🟢 (@dafyddfrancis) reported@SkyHelpTeam do you have an email address to communicate issues. I am helping my mother with an issue. We have waited on three occasions for a ring back. Terrible customer services.
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Geoff (@Geoff1199292) reported@SkySports Is it just me but I cannot wait for the sponsor of Sky cricket to be changed, that stupid blxxdy dog supposedly speaking is ridiculous and frankly irritating.
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Alec Depledge (@AlecDepledge) reported@SWFCTrust A bad decision on the part of @SkySports - no regard to the heroes who have helped to keep this club going in the last 12 months - what a shocker
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Rich Sinclair (@RichRSin) reported@SkyHelpTeam I have to restart my SkyQ box every time I turn my tv on. I cannot use my minibox without restarting the main box. Was sent a new box. Didn’t solve issue. When will it be fixed?
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Beardy 🏴 (@beardywxm) reported@capaled @SkySports couldn’t give a **** if no fans could make it there or back.
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ReneeB (@GoldingsRenee) reported@hlovo_ 💯right! Ecclestone said it boldly in his Skysports interview, one day after AD21 race, that, "they expected Hamilton to retire after winning his 6th title" and that he'll never win the 8th as they want to preserve Michael's legacy. The interview has since been removed online
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Elliot Grayson (@el_grayson) reported@swfc Poor from @SkySports this.
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Sam Brown 🏴 (@SamBrow74823937) reported@SkySports Yet again, infatuated with Utd because we’re the biggest & greatest team in England. This would never have been said about any other club. Sky need Utd way more than Utd need Sky.
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OPELA (@OPELA_NIC) reportedIt's high time false **** accuse are served equal dose of their own medicine How'd you charge or accuse someone with "****" while the accuser took her self to a hotel appointment. **** you Skysports for always bringing B.S **** nees to my TL
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Brian Shaw 🏃♂️ (@BriShaw81) reported@SkySports @SkyFootball 90% of fans in there probably never watch a qualifying game but jump on the bandwagon every 2 years to “support” England (or maybe just go to the pub)
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Jimi Clownshoes™ © ® (@jimiclownshoes) reported**** And I cannot state this enough Off @SkySports