Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (16%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Blackburn, Southwark, Brentford, West Bromwich, Renfrew, London, Birmingham, Sheffield, Southend-on-Sea, Lymm, Hamilton, Dublin, Leeds, Glasgow, and Oldbury.

City	Problem Type	Report Time
Blackburn	Wi-fi	2 hours ago
Southwark	Internet	2 hours ago
Brentford	Total Blackout	2 hours ago
West Bromwich	TV	3 hours ago
Renfrew	E-mail	3 hours ago
London	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  walshcat 🦁 (@walshcat1) reported 4 minutes ago

  Just had the misfortune to accidentally land on Saturday Social on @SkySports. Talking about exactly the same **** it talks about every week. How do they get away with it?

• 
  . (@CloinAFC) reported 5 minutes ago

  A kick off on a Monday night is a ******* joke. All the players bringing their kids out at 10:30pm is disgusting. People have to get home and will leave early. **** the corruption of the premier league and this is 100% on @SkySports

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 9 minutes ago

  @SkySports Same **** Sky Advert. **** knows how many times I've blocked it. Muted it and saidxI font like it but they still keep shoving on my account. Wankers.

• 
  GioP13 (@GioparkZ) reported 10 minutes ago

  @SkyHelpTeam Absolute worst thing ever trying to log in to the ‘free’ Disney Plus service. Trying to accept/consent to terms on your yahoo website doesn’t work then 30 mins of messing about trying to link and activate my sky account with the Disney home page. Useless.

• 
  BlackShadow ™ (@jerryjok) reported 13 minutes ago

  @MDGunner @unfazed_ayo Lol MD I wish I could analyze this thing to you using those big screens they use on skysports with arrows to explain the thought. I agree that it was the more complicated route but it was not a bad decision. You realize saka on that side is receiving the ball first time?

• 
  B G (@gillen_8) reported 13 minutes ago

  @SkySports The new era is shite. Get this battery shite to **** . We can watch formula E if we want to watch electric races

• 
  shells (@31Shells) reported 14 minutes ago

  @jammierooroo @SkyUK I worked for BT retentions briefly, spoke to an elderly widow . BT sales had previously sold her a package, fibre, BT tv, BT sports and a bunch of add ons. she only used her landline, spoke to my manager and got it all cancelled without cost. Poor lady was taken advantage of 100%

• 
  Danny Peacock (@dannypea) reported 15 minutes ago

  @holgat43398 @triffic_stuff_ I have no interest and don't even know what SkySports FC is... sounds awful! YouTubers are great for telling fifteen year olds what to do, but to anyone who's got a job, or a life, they are pretty irrelevant!

• 
  Ambitious Outsider #VoteReformUK 🇬🇧🇮🇱💚🤍💜 (@AmbitiousOutsi1) reported 20 minutes ago

  @SkyHelpTeam @skytv my Sky+ box appears to have lost several channels ie. "Not receiving a signal" message. I have just restarted box - it made no difference. Channels affected, for example. are ITV1 and GBNews. Any suggestions?

• 
  Lord Samuel J Jack ⚒️ (@SamuelJJack2) reported 21 minutes ago

  @SkySports Tune into @BTCC instead. Actual cars with engines racing. **** Duracell 1.

• 
  Dehmee (@Dehmee_22) reported 21 minutes ago

  @ChirayilBi @SkySports Lmao you spent more than that for the past 6 seasons but nothing to show for it at all how stupid can you guys be bottlers Let’s get the bottling party started

• 
  Shelly (@Shelly152681009) reported 21 minutes ago

  @jammierooroo @SkyUK Show her how to work a fire stick and **** em where it hurts

• 
  Aidan Simpson🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SimmyAido) reported 27 minutes ago

  Why are @SkySports insistent on showing absolute dog **** angles of the highlights at HT & FT? Just show it how it is in normal broadcasting footage, instead of splicing and jumping each frame between different **** angles or being zoomed right in pish.

• 
  a. (@RegularEra) reported 29 minutes ago

  @SkySports And it's ****, like this advert.

• 
  Newton's Laws (@Newtons_Laws) reported 33 minutes ago

  Now @SkyUK is putting ads into live news in the @SkyNews app, we’re reviewing our need for a #Sky subscription at all. It’s become ridiculous when breaking news has an ad interrupt it. If I switch out to the home page & back again I’m forced to yet again watch a Maltesers ad. Enough is enough.

• 
  Kent Woodburn (@desertman56) reported 34 minutes ago

  @SkySports The new era sucks

• 
  Alex Goldie (@Alexgoldie156) reported 35 minutes ago

  @jammierooroo @SkyUK Just cancel it. You have 14 days to do so without penalty (Consumer Contracts Regulations 2013). The make sure that you remove any further business from them. Ringing and being aggressive will just have your call terminated by them.

• 
  Stuart Deacons (@StuartdDeacons) reported 39 minutes ago

  Sky streaming all L1 final day fixtures on Saturday. Seems only a matter of time before the 3pm blackout is scrapped. Personally that’s good for someone like me who does few away games now. #afcw #skysports #efl

• 
  AverageJoe120🍀 (@EhhhhJames) reported 39 minutes ago

  @spfl @SkySports That is never a red card Yellow card as per rules How can it be DOGSO when he just had to kick it away

• 
  Andy Wilson (@sheff6man) reported 40 minutes ago

  @SkySportsPL Rochdale v York was a better game than this slow slow a little bit quicker slow football #skysports

• 
  Disco dsgn (@DiscoDsgn) reported 41 minutes ago

  @SkyHelpTeam most of my Sky branded channels have had no satellite signal for months. Why don’t they work? What should I do?

• 
  cs1111 (@ccccc3ss) reported 42 minutes ago

  @Bryanmc67 @spfl @SkySports Never gonna bother appealing that

• 
  Mark (@MarkAmiga) reported 43 minutes ago

  @SkyUK How hard is it to get a HUMAN BEING on your phoneline, I DO NOT WANT TO TALK TO A DAMN ROBOT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

• 
  John (@jhnstncpst) reported 44 minutes ago

  @SkySports Utter rubbish to become winner now just press a button garbage

• 
  Joe (@FSGS_Joe) reported 46 minutes ago

  @SkySports I've been watching F1 since the 70s, and this era is the worst I've ever seen.

• 
  Clarky🇬🇧 (@Clarky1976) reported 51 minutes ago

  @SkySports I wish Gary Neville would just **** off from Arsenal matches. A total ******😡

• 
  John Doe (@SamTyler2612) reported 56 minutes ago

  Congratulations @SkySports for ruining the player presentations with your wittering panel repeating answers to repeated stupid questions. Thankfully back to the commentary team now. #Coventry #EFL #Champions

• 
  andrew potts (@andrewp70659973) reported 57 minutes ago

  @SkySports when do think this is a bag of shite, and stop pumping down every subscribers throat?

• 
  grayedge (@grayedgethistle) reported 58 minutes ago

  @SkySportsPL @SkySports - Redknapp - never managed. Neville - failed as a manager. Keane - one good season. Richards - never managed. Carragher - never managed. Yet all presented as experts. FFS.

• 
  Wesley Damian Woolfall (@woolfall56163) reported 59 minutes ago from Lymm, England

  My network at home does not work right i hope u look at this for lymm @SkyUK @SkyCinema Sky it seem there is an error online so know hope u fixing the failed network error am use my date from my so know to make my twitter work and roblox @Roblox