Sky Outage Report
Why is my Sky service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 15: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Wilmslow, Croydon, London, Leeds, Royal Tunbridge Wells, Bristol, Newcastle upon Tyne, Brighton, Birmingham, Wandsworth, Bournemouth, Southampton, Barton upon Irwell, Crawley and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Leeds |
TV | |
| Royal Tunbridge Wells |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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bob reilly
(@HfcbobReilly) reported
@SkySports what the hell happened the Mosconi cup live coverage? Down for the last 10 mins now it's showing some rugby Union shite?
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theoneandonlygailb
(@strypeyblue) reported
@SkyHelpTeam Is there a broadband retention number to discuss my extremely poor broadband renewal with you? Seriously considering going to BT if not
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Marko
(@marko20222) reported
@SkyHelpTeam It says do I still need help then gives me a phone number. Do I have to ring that number? Or are you able to send it? Thanks
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Corey.Price
(@xRPMxASSASSINx) reported
@cameron_pickard @SkySports seems a worldwide problem
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Tom Jacobson
(@Saintstildeath) reported
@SkyHelpTeam Hi cheers, rang them up, apparently there's a Internet outage in the st denys/Bitterne Park area, do you have any further updates on this
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Chris Kelly
(@chin1986) reported
@MatchroomPool Poor!!! Not to mention @SkySports filling with rubbish. Afraid to change channel and risk missing. Torture
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winterfell 🐺
(@wnxnfn) reported
@SkyUK I bought mine almost 3 weeks now. NO damn technician to fix it. So why spend money to advertise when you guys aren’t ready for business. #skybroad #skybroadbands
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Wza
(@MrWza) reported
@SkyHelpTeam Between you and openreach, you continue to fail to get my broadband working. Right now rather then sending messages to me about using my sky mobile data, you should give me unlimited data until you stop blaming each other and fix it.
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Dawn Mackenzie
(@DawnMac93564649) reported
@FiddMichael @MosconiCup @SkySports 4 3 atm they have taken a break while we wait on a fix
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HEY YOU!
(@melodyscarlett) reported
@SkyHelpTeam #skybroadband was down last night, then again tonight, it's just gone back on! I am paying for a premium service, I expect reliability. Sky has not been reliable, please sort this out!
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passtheremote
(@Ptrhsstreamer) reported
@SkySports Any word of getting the signal back????
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vix
(@trix_2010) reported
@SkyUK @skytv absolute joke of a service … where is my wifi!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Inês
(@Inesgonc27) reported
@SkyHelpTeam Everything is green saying no issues found but both me and my partner do not have mobile data, it just doesn't load anything
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Hoopers4RTs
(@Hoopers4RT) reported
@melodyscarlett @SkyHelpTeam Ours been the same absolutely crap
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John
(@John43433635) reported
@AndyGallagher86 @MatchroomPool @SkySports Come on fix the issue 🙄
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Martin Morrall
(@MartyToSmarty) reported
@SkyHelpTeam Hi, I would like to cancel my sky TV and broadband of which the contract has finished
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Gavlaar
(@gavblake14) reported
@Deanoldershaw @FaustFury @SkyHelpTeam There service is totally rubbish. You have to do all the running around, as departments don’t talk to each other and the incompetence of the company is shocking. All they allow you to do is constantly waste your own time chasing them and get passed around like sweets!!!
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"Surge"
(@GeorgeEdCole) reported
@SkySports @MatchroomPool Outage and then Kicked the Mosconi cup off of both channels. Overpriced coverage that they can't even get right. What do you have to say to your customers who pay their hard earned money for this.
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G MacD
(@Grant774) reported
Not good enough, I don't pay my subscription for this crap service @skysports #mosconicup2022
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antonio sierra
(@sierrazul) reported
@SkySports @Bet2U_official Bet2u fkn scammers....It's the worst casino, they don't pay withdrawals Me robaron 1700 dolares Bet2u chupalo... ojala se mueran todos los trabajadores
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Jim P
(@InvisibleJim1) reported
@nthlondonhippy @SkyHelpTeam I haven’t got Sky but I was unimpressed that when my neighbour had them round installing their service they’ve left bits of rubber cable cut offs all over the pavement for me to pick up. Nil points.
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passtheremote
(@Ptrhsstreamer) reported
@SkySports #MosconiCup any word of getting the signal back??? Come on paying good money to watch this and not being shown give us update even on @SkySportsNews to keep us up to date on it.
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An dy
(@xCHILLMANNx) reported
@FiddMichael @MosconiCup @SkySports They held the Game and try to fix the Stream
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Hammersfan77
(@TonyDodge77) reported
@cameron_pickard @SkySports Everyone's down by the looks of it.
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winterfell 🐺
(@wnxnfn) reported
@KerwiMarie @SkyHelpTeam They have probably the worst customer service on earth.. I called their help line for 3mins wait. Only to give me a cold response
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Liam Pullam
(@liam_pullam97) reported
Wtf is going on @SkySports ??? I want to watch the Mosconi cup not bloody rugby 🤨
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Dawn Mackenzie
(@DawnMac93564649) reported
@SkySports you tired turning the power on and off again? #mosconicup2022 #fail #Europe
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K
(@mrsdprimary_) reported
@SkyHelpTeam I’m trying to get paramount+ but keep getting an error message saying something went wrong, then says MYSKY_0999. Can you help me please?
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winterfell 🐺
(@wnxnfn) reported
@SkyHelpTeam I bought mine almost 3 weeks now. NO damn technician to fix it. So why spend money to advertise when you guys aren’t ready for business. #skybroad #skybroadbands
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Eoin Byrne
(@EoinByr83458007) reported
@SkySports Any idea why the feed from the mosconi crashed ? And why we were not informed what was happening ? #takingthemick. when you are paying for a subscription service that’s not acceptable.