Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 17: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Blackburn, Birmingham, London, Belfast, Liverpool, Shoreham-by-Sea, Sudbury, Harringay, Batley, Southwark, Kingswinford, Northolt, Wilmslow, Hammersmith and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Wi-fi | |
| Edinburgh |
Internet | |
| Blackburn |
Internet | |
| Birmingham |
Internet | |
| London |
Internet | |
| Belfast |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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stephen murgett
(@stephen_murgett) reported
@lewislarge @SkyHelpTeam It’s the person above who needs help, but I shall ask it for him seeing as nobody has replied to him, sky go isn’t working on my max or laptop error code 001
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shaun Simpson
(@shaunsimpson72) reported
@SkyHelpTeam my contract is up in August. How do I cancel?
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Andrew Smyth
(@ASmyth19) reported
@shaunwalmsley1 @SkyHelpTeam I'm also having the same problem with Xbox sky go app.
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J A Y
(@JayMistry95) reported
@SkyHelpTeam Are we not entitled to any account credit considering we've not been able to use either the broadband nor the phone services that were paying for since this went down?
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Hez13
(@hezrasta) reported
@SkyHelpTeam hi, I have no mobile data working at all, my wife is also with sky and hers isn’t working either so it isn’t my phone. Website says no outage in my area, this is infuriating
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Mikey
(@mikeyavfc19) reported
@nikki1874 @SkyUK I'm having the same issue! 😡
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Bean
(@insights69) reported
@Bossk1878 @SkySports You support Everton so you probably will need to get used to it
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RazzleDazzle777
(@Dazzle777Razzle) reported
@Steven50001527 @SkySports Could've been an assistant at a burger van somewhere in league 2. Only in Scotland could someone as awful as him even be viewed as a footballer
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Womper77
(@womper77) reported
@SkyHelpTeam Please try and fix it quickly, it's an important day of sport which I and a lot of others are now missing
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Marc
(@FOW_Researcher) reported
@SkyHelpTeam Hi Sky Team, I want to cancel my BT Sport subs that’s part of my Sky TV package. Do I have to call cust services to do that?
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Rhys (he/him)
(@Rhys_Crownshaw) reported
from
Plymouth, England
@SkyUK you’re ‘TV From sky’ app on Xbox is down and isn’t working.
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Februarysveryown
(@Februarysveryo1) reported
@SkyHelpTeam That’s not true you’ve got loads of People tweeting you about it. No channels are loading except sky news just says “A network error has occurred, try again later”
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Jon
(@J92Hodge) reported
@nikki1874 @SkyUK Having the same issue, Not only with sky go but Netflix & Prime video too 🙃
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Big T
(@tommye2) reported
Why does Andy Walker feel the need to constantly tell me what it is I'm looking at on my own TV? He never shuts up, speaks more than the commentator @SkySports
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Womper77
(@womper77) reported
@SkyHelpTeam @skytv @XboxSupport please fix the SkyGo app, nothing working apart from skynews.... disaster!
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Bean
(@insights69) reported
@SkySports Nobody cares about this league. Only post about Premier League or I cancel my subscription
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Chris Blair
(@engrfc) reported
Are there any real alternatives to @SkyUK or @virginmedia for TV out there that have decent customer service?
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MJD is back
(@BackMjd) reported
Excellent coverage @SkySports How about showing the action live? Instead of bs replays of **** all.
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Scott
(@Skottalot) reported
@TonyB20170309 @karlrigby1981 @SkyUK If you want to dm me then we can discuss this further but it shouldn't be an issue.
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Mark Swfc Lindley
(@MlLindley) reported
What a crock of **** from @SkySports they have put the championship games onto sky main event from @SkyFootball so now got to watch Celtic v Hearts!!!!
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Rafferty1976
(@Rafferty19761) reported
30 mins in and @SkySports have NOT mentioned @MillwallFC once ! Come on lions let’s stick it on them . We do NOT want your cameras @SkySports down the Den next season please . End of .
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bnnktnn
(@bnnktnn) reported
@SkySports dear friends, everything is very expensive here, inflation is very high 143% can you help me I am looking for a job but I can't find it I have no money I need my bills and clothes sir please help me
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Mo
(@Mo80881169) reported
@claudelittner @SkyUK Unfortunately the Virgin Media lot are no better. Customer services is a joke, but to be honest with you the only reason I’ve stayed is that I cannot bear the thought of getting BT in to run a line through my house for broadband. If anyone knows another way please let me know x
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Matt Moore
(@mattbfc93) reported
from
Hoyland Nether, England
Well done @SkySports. Once again miss a goal because you're too busy showing stupid replays
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john lappin
(@TJLResourcing) reported
from
Cambuslang, Scotland
Get these @SkySports commentators to ****. Andy Walker … Lino guessed it wasn’t over the line. Eilidh Barbour I think it’s over the line Chris Boyd. I wish I wasn’t in the middle of the celebrations today
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Bradwurst
(@BSargent138) reported
@shaunwalmsley1 @SkyUK Anyone have a fix for this?
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Mervsta
(@Mervsta2) reported
@nikki1874 @SkyUK Same issue!
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David Hill
(@DavidHi87344943) reported
Poor coverage of the Championship final day by @SkySports , only one game being shown !!!
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🍹JustonemoreVodka🍹
(@notleks64) reported
@SkySports Why do you never broadcast Scottish football in UHD?
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Bradwurst
(@BSargent138) reported
@SkyHelpTeam @nikki1874 Having the same issue here and missing Luton v reading 😡