Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 21: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Northampton, London, Croydon, Hackney, Ayr, Tetbury, Bristol, Gillingham, Hampstead, York, Southwark, Cwmbran, Edinburgh, Aylesbury and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Northampton |
TV | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Hackney |
Internet | |
| Ayr |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MANNING
(@JackManningOF) reported
@SkyHelpTeam I can’t get through to them no one answers, how do I check how longs on my contract and how to cancel?
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Steven
(@Steven09845281) reported
@SkySports Wtf is going on!!! Are they going to drop all blacks from the rugby team? It’s ridiculous
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Johnym2121
(@johnym2121) reported
@AndyP1693 @FMTeamGuide @SkySports Hang on… So we read your “facts” on Twitter and we’re supposed to believe them?
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Rabbit45
(@Rabbit4516) reported
@SkySports Because all blacks is so different . Black good and white bad. Mental.
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Diego James Syrat
(@JSyrat) reported
@Reddmanx @SkySports I think it's principal and how ridiculous to suggest changing a teams nickname for the reason of diversity. Nobody cared what they were called anyway. Its causing an issue where there wasn't one in the first place.
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Andy
(@Andyshawton) reported
@SkySports Of course you can. Bloody idiot
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𝐇𝐚𝐫𝐫𝐢𝐞𝐭𝐭 𝐂𝐫𝐨𝐜𝐤𝐞𝐫 👑
(@harriettcxo) reported
@SkyHelpTeam I’ve been having internet issues for nearly a year now. Today is just unbelievably bad 😤
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Zero
(@TheRealDeepZero) reported
@SkyHelpTeam The frustrating part about this all is that the customer service member claimed that the more complaints you receive the faster the issue would be resolved. Wouldn't you just want to resolve the issue and get it over and done with?
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EnglishP4Tri0t
(@ETri0t) reported
@SkySports More baffling nonsense from the authoritarian clowns down under.
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Leon CLL
(@leon_cll) reported
@SkyHelpTeam Hi there I'm a key worker and work from home. There is an outage with your service in my area confirmed. How don get compensation for the fact you've not provided me with the service I pay for please?
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Mike Mick Carr
(@mikecarr1888) reported
@SkySports So it’s ok to have All Blacks team but not an All Whites team……..why ******** are they bothered about this when it only refers to their kits nothing at all to do with skin colour!!
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gareth moore
(@garethm75) reported
@SkyHelpTeam is the internet down for wf8 1qn, I can’t connect to work server
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Cheryl Charlton
(@violetanddarcy) reported
@SkyHelpTeam It is Sky Q the issue is with
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lufc81
(@footyfacts90) reported
@SkyHelpTeam existing customer and I am unable to order a sky q minibox for self install on your website. Please help
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Phillie
(@Phillieeeee) reported
@SkySports Absolute horse ****.... World's gone mad
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Zero
(@TheRealDeepZero) reported
@SkyHelpTeam I've already been through this process and all it said is that it cannot connect to the router in question which is blatantly obvious if there is no Internet access in the area which a member of customer services pointed out over the phone
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N42RUL 🇵🇸
(@nazrulhassan) reported
@SkyHelpTeam Hi, is there an outage in my area? Postcode E13 My land line is not working at all and the broadband keeps disconnecting. Very frustrating.
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Andy
(@AndyP1693) reported
@FMTeamGuide @johnym2121 @SkySports That’s for issues from years ago. Absolutely zero relevance to what we spend right now. We’ve been self sufficient for 4-5 years but I knows easier for rivals to scream ‘FFP, oil money cheats’ than to just accept we’re better than their club 👍🏻
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ian thomas
(@ianthomasgk) reported
@SkySports If the petulant child would have stood up….. Who knows he might of actually stopped the opposition player taking the ball …. Or at worst got up and chased down to make a tackle …. But no, lay in the floor and have a tantrum instead!! Pathetic
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Ned
(@Nedkentish) reported
@SkySports He won the ball- bruno went over like a sack of **** as usual
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Zero
(@TheRealDeepZero) reported
@SkyHelpTeam I would like to add they didn't say what the issue was, just that it is an issue in my area.
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Steven
(@Steven09845281) reported
@NathanL68388590 @SkySports What a stupid comment
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Zero
(@TheRealDeepZero) reported
@SkyHelpTeam That is correct, they have confirmed already that it is an issue in the area I reside.
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graham wilson
(@dankennik) reported
@19_6_7_3_8_4_1 @SkySports I bet your whole comment is 100% correct... Very soon, "white" will replace "****" as the expletive of choice.
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#KroenkeOut Raging F1 Bull
(@F1RagingBull) reported
@SkyUK Hey Sky some issues with your promotion of "Hyperfast" services Calling DSL standard Broadband is cheeky at best and pretty disgusting at worst. £45 per month for 500/60 is quite frankly a joke. I get 1000/1000 for £49.99 How is that your top tier service on pure fibre
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Fred 🇬🇧
(@fred9968) reported
@showstooper736 @SkySports I can’t answer for what they did. And I don’t agree with anybody’taking the knee’ in sport. It’s purely farcical virtue signalling which is doing more harm than good. However I fail to see the link you’re making ??
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Harobed
(@dinnae_ken) reported
@OpenreachHelp Hi, last week Openreach were doing work in my street and since then, @SkyHelpTeam wifi has dropped in and out and can’t even get through a work zoom call without freezing dozens of times. How can I find out if it’s related to the work done? It never happened prior?
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Kris Johnson
(@kjohno10) reported
@OpenreachHelp Hi, you said you were going to fix our roads broadband yesterday (which has been out for 11 days now)…. But nobody arrived. Can you give an update please because my provider @SkyHelpTeam certainly aren’t capable. Thanks.
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Damo
(@DamienC43222267) reported
@SkySports It was never a ******* FOUL!!!
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Taranvir
(@TaranvirSS) reported
@19_6_7_3_8_4_1 @SkySports It’s like united being called the Red Devil’s we ain’t gonna change that because some people don’t like the colour red because of blood or some crap