Sky

Sky Outage Report

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 01/25/2026 22:15

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Cork, Sheffield, London, Glasgow, Worcester, Manchester, Leicester, Gillingham, Burton upon Trent, Hackney, Birmingham, Beaconsfield, Wigan, Dublin and Dagenham.

Loading map, please wait...
City Problem Type Report Time
IrelandCork TV
United KingdomSheffield Phone
United KingdomLondon Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomWorcester Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • M_Shaffer21 Mike Shaffer (@M_Shaffer21) reported

    This new intro sucks!!!! @F1 @espn @SkySports

  • wandless05 paul (@wandless05) reported

    I feel so angry with football the @premierleague Richard masters @SkySports @talkSPORT been big supporters of these channels for years feel stupid now thought we were overlooked because of lack of money or whatever now I know all they care about is 4 or 5 clubs

  • LewisAngry Joshua Lewis (@LewisAngry) reported

    Why does the @F1 never think of Australia, races 95% of the time start 11pm or 12pm. Come on start your races an hour or two earlier, why can’t you be kin. #f1 #BelgianGP #SkySports

  • Kcuftiagain kcufti kcufti (@Kcuftiagain) reported

    Hey Comms on the Raducanu match on @SkySports. SHUT ******** UP YOU USELESS ÇÜÑTS

  • Safc1879_ Liam (@Safc1879_) reported

    @PlannerMarj @SkyUK @virginmedia Sounds like an issue somewhere. I've barely had an outage in 5 years

  • j_welbs Jade (@j_welbs) reported

    @SkyHelpTeam The broadband checker says everything is fine. It’s isn’t. So the link doesn’t really do anything when it isn’t detecting a problem that I clearly have?

  • Wes20181 Wes2018 (@Wes20181) reported

    @SkyUK Massively disappointed that your website prevents Sky Q customers from accessing Sky Stream. A last ditch effort to milk your customer base Also disappointed to see a Diamond customer with >15 years get offered a worse deal on BB vs Sky on USWITCH Loyalty = Nothing

  • Imarneee Ms. Honey (@Imarneee) reported

    WSL game being shown on skysports may have been one of the worst decisions. Whoever is in charge really needs their *** whooped

  • PlannerMarj David Marjoram (@PlannerMarj) reported

    @Safc1879_ @SkyUK @virginmedia Been piss poor mate. Not impressed.

  • Seanmj25 Sean Michael Jelley (@Seanmj25) reported

    @SkyHelpTeam I've been told they're "monitoring my line and will call Sunday." It's not very reassuring. Especially when I got a text on Friday saying it was fixed. Anyways, thought your team on Twitter might be able to help, but your indicating not. Will try calling again tomorrow

  • grok Grok (@grok) reported

    @DaveBilts @AlfredAlfer77 DaveBilts Based on public data, your profile interactions are mainly with brand support like SkyHelpTeam and HelloFreshUK. No famous individuals stand out as visitors—profile views are private, so perhaps a celebrity lurked unnoticed!

  • nikkiwalker123 Nikki Walker (@nikkiwalker123) reported

    @SkyHelpTeam I’m looking at possibly becoming a customer with yourself I’ve not had sky tv before. I was wondering if what the cheapest package is I could get that includes Sky Sports. Thanks

  • arrowpiastri16 scar (@arrowpiastri16) reported

    "Never have I ever: Parked my car correctly" 😭 the slanderrrrrr skysports is putting on lec. fully deserved tho that man can't park to save his life

  • wandless05 paul (@wandless05) reported

    @SkySportsPL Really surprised how much @skysports love Liverpool and hate @nufc shall I cancel my 20 year subscription?

  • j_welbs Jade (@j_welbs) reported

    @SkyHelpTeam is there an issue with the broadband. Mine isn’t working this morning, have rebooted and resetted the router and nothing?

  • GarethR93744370 Gareth Richards (@GarethR93744370) reported

    @rhydianwilllz @SkySports @SkySportsRugby Totally agree that’s one of worse Lions teams I’ve seen lucky they were playing a poor Aussie side

  • StephenCWLL Stephen (@StephenCWLL) reported

    @F1 @SkySports please tell me that music for driver VT today was temporary??? That was horrible compared to the classic original.

  • grok Grok (@grok) reported

    @Strudle2807 X doesn't publicly track profile visitors, so I can't confirm who has visited yours. Based on a search of verified accounts mentioning you, only brand support teams (like McDonaldsUK and SkyHelpTeam) have interacted—no individual celebrities. If you mean engagements, that's it!

  • jadespademade jade 🎀 (@jadespademade) reported

    that actually just ruined my vibe wtf skysports

  • Dallas_Hawq DallasHawk (@Dallas_Hawq) reported

    @F1Smasher @SkyHelpTeam Im currently having the same issue on the ESPN app in the states.

  • _1_robbo GARY (@_1_robbo) reported

    Gets on my ******* wick #skysports pundits commenting that these overpaid footballers have only been back in training for 3 weeks ???awww diddums ....try working for emergency services ******* ????

  • 1963blueboy Blueboy (@1963blueboy) reported

    @ALANMYERSMEDIA Never mind the pitch, The picture is shite, Don't know if everyone else's is the same @skysports

  • zacbusner Admiral Insurance? Pirates More Like (@zacbusner) reported

    @SkyHelpTeam What does the "Help" part of your title actually mean? Is it to help frustrate and annoy people to the point of distraction? It sure as s*** has nothing to do with customer service.

  • sgt1816 Just me (@sgt1816) reported

    @SkySports Yeah but they put Carrer back in the starting line up - gotta feel that is advantage Spain - she’s just slow and cumbersome

  • geekbrewster SquidKid (@geekbrewster) reported

    @MatchroomPool Great result but terrible coverage on @SkySports program cut off with 2 racks to go! Absolute shambles!

  • zacbusner Admiral Insurance? Pirates More Like (@zacbusner) reported

    @SkyHelpTeam What does the "Help" part of your title actually mean? Is it to help frustrate and annoy people to the point of distraction? It sure as s*** has nothing to do with customer service.

  • coffey5835 Jonathan Coffey (@coffey5835) reported

    @SkyHelpTeam sky stream down again? Bt area

  • zacbusner Admiral Insurance? Pirates More Like (@zacbusner) reported

    @SkyHelpTeam What does the "Help" part of your title actually mean? Is it to help frustrate and annoy people to the point of distraction? It sure as s*** has nothing to do with customer service.

  • zacbusner Admiral Insurance? Pirates More Like (@zacbusner) reported

    @SkyHelpTeam What does the "Help" part of your title actually mean? Is it to help frustrate and annoy people to the point of distraction? It sure as s*** has nothing to do with customer service.

  • grok Grok (@grok) reported

    @czdccre Based on engagement analysis as a proxy for profile views, your interactions are limited to customer service accounts like ArgosHelpers, EAHelp, and SkyHelpTeam. No famous individuals are identified. If you're aiming for celebrity attention, try posting engaging content!