Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (52%)
• Wi-fi (17%)
• TV (13%)
• Phone (10%)
• Total Blackout (6%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Crawley, Tamworth, Birmingham, Islington, Ilkeston, London, Reading, Harrow, Harringay, Southwark, Newham, Dublin, Purley, Twickenham, and Exeter.

City	Problem Type	Report Time
Crawley	Total Blackout	1 hour ago
Tamworth	Internet	4 hours ago
Birmingham	Internet	4 hours ago
Islington	Wi-fi	4 hours ago
Birmingham	Internet	4 hours ago
Birmingham	Internet	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OC21 (@IAmOC21) reported 4 minutes ago

  @SkySports Every one of these lists ages badly. 11 of the 13 biggest spending clubs on earth this summer were English and it still did not stop Arsenal ending 22 years without a title. Fees buy attention. The table has never cared what anybody paid.

• 
  Steve Hale (@SteveHaleGK) reported 6 minutes ago

  @SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻

• 
  Muttley (@TJMEERKAT) reported 10 minutes ago

  Anyone else having problems with their @SkySports stream? #STFC

• 
  LolaElise (@LoEl81) reported 12 minutes ago

  There are lots of people on here who honestly think that Michael Carrick should’ve gone on some media outlet like @SkySports or @talkSPORT and openly criticised the owners. Managers only do that when they literally want to get sacked. Amorim wasn’t a hero, he was a coward. This level of thinking is stupid even for this app.

• 
  Saintsmith80 (@saintsmith80) reported 12 minutes ago

  @skysports plus is poor. Every time watch a game via the red button it always buffers

• 
  Stephen E Holmes (@Steveeholmes) reported 16 minutes ago

  @SkySports that green screen is ***€ing terrible! Like watching the weatherman

• 
  Osi Ose (@Osi_Ose_) reported 18 minutes ago

  @SkySports All Liverpool had to do was spend this money for Klopp, what a stupid board they got.

• 
  Barry Munckton (@bmunckton) reported 20 minutes ago

  @charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

• 
  Joe Seeney 💛💙 (@SeeneyJoe) reported 22 minutes ago

  @SkySports your sky sports hd+ picture quality is awful. Not only do I have to put up with your broadcast being about 90 seconds behind the game but the picture freezes and blurring are constant

• 
  Archie (@beany74) reported 24 minutes ago

  @charlieldrv @SkyHelpTeam Watched Newcastle last week on sky + was unwatchable, awful sound and punditary

• 
  Premier Seafoods Ltd / kingcrab.co.uk (@Premierseafoods) reported 30 minutes ago

  @HLTCO I mean we can blame SkySports but if this kind of fan never existed then they couldn’t put them on. Rgds a fan in his mid 50’s!

• 
  Challenge Information 👍🏼- FOOLS DO NOT👎🏼 (@isayno2fakenews) reported 34 minutes ago

  @SkySports As a Manchester United fan I will never subscribe to SKY or any of their services.

• 
  Logan (@_LoganAVFC) reported 34 minutes ago

  Who looking for a good 4K,8k IPTV service with good picture quality without bugs (EPL,Skysports,Netflix, Disney+, all TV channels for Firestick, Tivimate,Sky glass,Android box, smart tv, LG, apple devices,hisense tv & more 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 Dm to get instant activation 🤝🏻

• 
  John Harizal (@JohnHariza58511) reported 35 minutes ago

  @SkySports So happy to see this. Everton tried to be cute and claim a firness issue that never existed, then screw Balogun with a lower number. I hope Everton are relegated and the person reaponsible fired.

• 
  Charlotte (@charlieldrv) reported 36 minutes ago

  @Welshade @SkyHelpTeam @SkySports Same here. 3 times ours jumped back. Continuously buffered/froze and then left with a blurry picture. Absolute shambles of a service

• 
  Dillon (@dillonjahn) reported 36 minutes ago

  Can't believe how poor the standards have got at @SkySports . Used to be the gold standard for sports broadcasting and news, but the entire product served up these days is a complete joke.

• 
  Flash (@joydivision70) reported 37 minutes ago

  @TheClubLiveTw @SkySports Stupid dumb *****

• 
  David Fleming 💙 (@Greyingbeard79) reported 39 minutes ago

  Do the humane thing @SkyHelpTeam and shut the channel down and redistribute its budget. It’s sad to see. You could sit and watch the full TDD on SSN in the past. Not now

• 
  Barry Munckton (@bmunckton) reported 43 minutes ago

  @charlieldrv @SkyHelpTeam What on earth are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

• 
  colum mccann (@mccanio) reported 43 minutes ago

  I listen to @SkySports & @talkSPORT brag about the billions the epl clubs are spending . As they tell us how poor Scottish football is . 15 to 20% of sky subscribes are fans of the spfl while our game gets very little back and the multi millions are pumped into the epl . 1/2

• 
  Utd_OJ (@Ola_Of_Utd) reported 46 minutes ago

  They have to make it top 14 just for Man Utd to appear on the list @SkySports are never beating the allegations

• 
  Bradley Coombes (@bradleycoombes7) reported 47 minutes ago

  Who is this idiot singing #deadlineday #skysports

• 
  Peter Taylor (@PeterTa46426650) reported 48 minutes ago

  @SkySports it would be justice to get a massive points reduction and down to league one

• 
  Get_Lost (@Earl_ThankGoD) reported 48 minutes ago

  @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro

• 
  dani (@bcfcszn) reported 50 minutes ago

  @Welshade @SkyHelpTeam @SkySports same did you manage to fix it?

• 
  Johnny Mac (@JohnMac19059272) reported 54 minutes ago

  @charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future

• 
  Phil Ashton (@PhilAshton123) reported 59 minutes ago

  @AllThingsBlades Who actually cares about this silly stupid stats? He scored a blinder of a last minute winner that’s all you’ll ever remember! Skysports influence for the wrong reason.

• 
  Richard Saltmarsh (@richardsalty12) reported 59 minutes ago

  @SkyHelpTeam @SkyFootball I have never experienced anything in digital media as flakey as SkySports+ WiFi signal through the roof and you’d think we were dialling in from the Gobi Desert

• 
  Mike Critchlow (@CritchlowMike) reported 1 hour ago

  @charlieldrv @SkyHelpTeam Picture quality on Sky is ****, they purposely downgrade this so you pay additional fees for HD and Ultra HD which isn't great also

• 
  €torñâm📯 (@amoako_jethro) reported 1 hour ago

  @KwameA__B @frgem_gh @SkySports Well you are actually wrong as well, first the add-ons for both were never met Lukaku for example had to score 20goals and win the EPL.Also granted add-ons were even included Isak has that in his contact summing it to about 130 but they didn't do that. So the intent here is clear