Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Batley, Blackburn, Livingston, Southwark, Luton, West Bromwich, Perth, South Benfleet, Glasgow, Wigan, Rotherham, Dublin, Bristol, Orpington and Prestonpans.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Blackburn |
Internet | |
| Livingston |
Internet | |
| Southwark |
Internet | |
| Luton |
Internet | |
| West Bromwich |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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john robertson
(@johnrob50301889) reported
@steven_bain @SkySports A cheat of the first order deserves every kick he gets. Also never out the refs face trying to get players booked or sent off 🤬
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Matt Mumford
(@MattMumford) reported
@PaulGardinerDJ @SkySports Think you’d have trouble selling 2000 tickets atm. Should just relegate you and Sheff Utd with immediate effect.
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david
(@david55034076) reported
@SkySports glad i didnt pay 25 to watch this,,,seen better down the pub
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ً
(@FTHonesty) reported
@RossHug30722099 @SkySports Glasgow derby is boring asf. Watched it once and turned it off straight away. And NEVER compare rangers to city again. You would finish bottom in the premier league
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K²
(@KKWWFC) reported
I don’t wanna say my internet’s terrible, but I literally can’t connect to my router literally 3 meters away without my download speed dropping to under a MB. @SkyHelpTeam
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paul macready
(@duklaprm) reported
@SkySports You can't control fans outside the stadium...think that is the bigger issue. Just say no fans anywhere for now and everyone can move on
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Eamonn McGee
(@etmcg78) reported
from
Leeds, England
@SkySports Said **** all about it being unfair when it looked like we’d be stuck with no fans when they had theirs in, now he’s crying (again) when the boots on the other foot. Saying that expect nothing less from the self centred prick
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Rae Lovejoy
(@Dweezil1968) reported
@SkyHelpTeam Lol. Have you tried that recently? Oh well never mind
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Rookster
(@alirook) reported
@SkySports Here man frank. Newcastle has been here in tier 4 then 3 for 6 weeks now. Where was your support then? Suggest you pipe doon.
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Antonio Capostagno
(@techguy112) reported
@SkyHelpTeam realy disappointed with sky, I cancelled my multi room then one week later had it put back on, they have changed my subscription and taken away HDR if I want it I now I have to pay even more, I didn’t ask for@them to remove it #gutted Over 20yrs of customer
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jmoors
(@jmoors) reported
@BradOwl @no1brede @SkySports Whilst I agree with you regarding the shopping, and sure the clubs can control the fans in the stadium, the problem is when they leave all together, no social distancing. If infection rate is high all social gatherings in large numbers should be put on hold.
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Dom 🏆
(@dommer14) reported
@SkySports **** off Fraud Lampard
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angelica marcano
(@angelica230374) reported
@SkyUK I hope the life of your customer and the money we pay MATTERS as I paid a Broadband connection with more power at Walsall, and now is worse. Can you please care about your customer and because our life Matters too. Thanks
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Pete Chapman
(@kangenwelluk) reported
@SkySports Poor London. Special case over us underlings up North.
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twd
(@johnbsnr) reported
@Idibid25 @tha_jestah @SkySports Only when they went down to 10 men
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D4vid D4wes
(@Dawes1989) reported
@barn_jj @SkySports Isn't he down the sugar hut on a Saturday too.
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Ben F. N. Kinchuck
(@KingKinny12) reported
@kravz100 @SkySports Is it bad i never heard of him?
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Tony
(@tonybfcb) reported
@mikeychalpin @SkySports Haha, only if the question, is what is the worst back line in recent history.
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Justin Winstanley
(@juzzy1st) reported
@SkyUK anybody have trouble or luck getting hold of sky? Awful service
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Steve Cooper
(@Coops0861) reported
@SkyHelpTeam Hello, trying to sign in to Sky account, getting Access Denied ref: #18.15fc0a17.1607977750.27671f75. My IP address is: 109.123.74.100 can you please help?
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BP170
(@mickeythomas89) reported
@SkyHelpTeam lost connection to sky+ wireless internet. Unable to reconnect despite multiple reboots WPS and password attempts. Still using wireless dongle not integrated to box. Time for free upgrade? Had this box for 6 years? No problems until this evening???
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DawnP
(@dawn91833099) reported
@SkyHelpTeam had issues all w/end. Spent 2 hours today speaking to Sky and upgraded broadband, still having issues. Impossible to speak to someone, is it possible to request a call please? 🙏
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nathan byrom
(@NByrom) reported
@SalfordCityFC @SkySports What time is it on? All I can see is crap like the women’s football show on Saturday?
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Thiago
(@Thiago84880698) reported
@BladeAdz @SkySports Nope. We have lots of localised support. Cases right down
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john robertson
(@johnrob50301889) reported
@AlexMotley @SkySports Couldn’t have put it better - Salah will go down at the slightest suggestion he may be touched.
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Matt Mumford
(@MattMumford) reported
@SkySports Man has a point tbh. Can go Westfield or Bluewater no problem yet 2k of fans in an open air stadium (better spacing needed then shown last week tbh) is off the table?
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Pogbaszn
(@_Pogba6szn) reported
@SkyUK your wifi is ******* awful. Like bottom of the barrel bad. Jesus Christ man just wants to play some Fifa without having 80 ms connection and freeze lag every 10 in game seconds
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Lee David Hall
(@LeedHall121) reported
@cjdracing1969 @SkyHelpTeam @SkyNews We are having the same problems every night on the multi rooms. Can not watch anything without it going off!!
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Justin Winstanley
(@juzzy1st) reported
@SkyHelpTeam Then it says try online we will send you a link, terrible set up.
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Huw Jenkins
(@Sienc) reported
@moomoo_captain @bantammad95 @SkySports Yes, that's all they need is a dartboard. Plus a stage, lights, cameras, crew, presenters, 96 players, their support staff, arrange COVID safe accommodation for them all....