Sky

Sky Outage Report

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 01/29/2026 21:00

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Exeter, London, Rotherham, Gosport, Devizes, Edinburgh, Dublin, Newport, Ealing, Batley, Hackney, Helston, Cardiff, Southampton and Ramsgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Internet
United KingdomDagenham Internet
United KingdomExeter Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomRotherham TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • am3s___ Amy Oliver. (@am3s___) reported

    Now we've got Mrs Hinch showing off her Gifted #SkyGlass, yet sky still won't allow me to reduce or cancel my contract. But will gift these expensive products to those who can afford it & those like PTWM who scam vulnerable women 🙄 @SkyUK @skytv

  • HAHarveyAuthor HollyAHarvey Author (@HAHarveyAuthor) reported

    @SkyHelpTeam your mobile 'help' team are terrible. Trying to say my bank is at fault rather than yourselves when I've had no problems other than with your new direct debit! Considering cancellation even if it costs us.

  • JoelDSimons Joel Simons (@JoelDSimons) reported

    @SkyHelpTeam How strange, on the phone earlier I was told I needed to be a Sky Signature customer to get Discovery Plus for free for 12 months. Two months on and no one at Sky can get it working for us

  • st53bve Steven (@st53bve) reported

    @veencube11 @DeludedIron @SkySports If this was any other 2 drivers it would have been resolved by now , consistency is poor

  • JohnCow47921968 John Cowell (@JohnCow47921968) reported

    @SkyHelpTeam I keep trying this but broadband keeps crashing. HELP ME PLEASE

  • jald19 John Kyogo (@jald19) reported

    @Luisgarcia_10_ @SkySports Key Players having to mis games due to isolation, trip to Dubhi, Bolingoli incident where we had to play reserve team, no fans in stadium . Celtic were hit the hardest with covid and by authorities forcing full team isolation

  • hendoracing Andy (@hendoracing) reported

    So if it isn’t bad enough for @SkySports @SkySportsNews viewers that @SkyAdamSmith ruins boxing he now ruins the darts as well 🎯 nice one sky top work!! Just terrible!!!

  • RichieUK_TTV RichieUK (@RichieUK_TTV) reported

    It's amazing HOW BAD the audio is on @SkyHelpTeam customer service team -- sometimes sounds like aliens, sometimes LAGS and breaks up, a woman said MONDAY to me, legit spread it out over 20 seconds... they MUST be on Sky Broadband based on past experiences

  • jald19 John Kyogo (@jald19) reported

    @Luisgarcia_10_ @SkySports If you do not that then I can’t help you

  • DayleBarron Dayle (@DayleBarron) reported

    @GMAnalysis @SkySports He applied for the Newcastle job twice under Mike Ashley, wages won’t be an issue with Rangers

  • CharltonWardy Becky Ward (@CharltonWardy) reported

    @SkyHelpTeam Every TV channel suddenly says No satellite signal. Is there an outage? London N3

  • mrkykilla Mark Hughes (@mrkykilla) reported

    @SkyHelpTeam Hi lainy. I ordered over the phone and was never told it was an extra. So when I received the tv today I expected I would have one. I based this on it being shown in all of the pictures

  • jald19 John Kyogo (@jald19) reported

    @Luisgarcia_10_ @SkySports Covid had a massive part , your kidding yourself on if you really believe that it didn’t effect the season. 1 trophy in his 4 seasons at Rangers and that was during lock down with no fans.

  • Gam3rs4Life Honeyman (@Gam3rs4Life) reported

    @SkyUK how can I cancel my plan? I'm out of contract and your online support I have been waiting for over an hour

  • ElementsFSLtd jason hardwick (@ElementsFSLtd) reported

    @SkyHelpTeam Hi Chloe, I was venting at the ongoing and persistently awful ‘ fibre’ fast broadband. Which it isn’t has not not been. Last engineer that came today me WiFi didn’t go round corners. Really, yes. I’ve two months left and will move to a better provider.

  • sonnyathwal1 Sonny (@sonnyathwal1) reported

    @BecksGreeny @SkySports Stop trying to shove it down our throats

  • DwainReid Dwain Reid (@DwainReid) reported

    @SkyUK @SkyHelpTeam is sky down in the SE15 area? 😩😔😤

  • mrchippings Nick Mason (@mrchippings) reported

    @SkyUK Hi, currently been on hold for over an hour to speak to an advisor about my Sky bill. I can’t sort it out online. Do you have a online chat service?

  • Family_OnTour Family On Tour (@Family_OnTour) reported

    @SkyUK 3 month old SkyQ box keeps shutting down after about 30 mins not happy at all 😡

  • Fodenszns HK👑 (@Fodenszns) reported

    @officialbantams @SkySports Nahh seriously though how is Paudie never in any of these??

  • Daud__Abdi Trevor Belmont (@Daud__Abdi) reported

    Don't feel like watch fp2 on skysports cause they're just gonna talk **** for an hour and speculate or make **** up and its gonna be unbearable. Especially if its crofty and pdr

  • graemetopref graeme robertson (@graemetopref) reported

    @biglockforward @Smallgingergirl Not STV problem .. the problem is with the SFA who took as much money as they could from @SkySports

  • aicollinsongbz Andrew Collinson (@aicollinsongbz) reported

    @SkySports ,it is GIBRALTARIAN not any of your poor attempts tonight

  • _SamEllis Sam (@_SamEllis) reported

    @officialbantams @SkySports Gillead and watt. Are you stupid?

  • NathanL68388590 NathanLewis (@NathanL68388590) reported

    @spike_66 @SkySports How comes when ever a team wins the league, people always say it was only because the other teams were ****? Yet if their team wins it, the league never lies and it proves they are the best.

  • Lewis23580355 Lewis (@Lewis23580355) reported

    @SkyHelpTeam Tells me everything it always does gives me methods to fix that never work

  • mrkykilla Mark Hughes (@mrkykilla) reported

    @SkyHelpTeam So I wasn’t offered one and now I can’t get one? Not great service that is it?

  • Tilskatoff KT💙 (@Tilskatoff) reported

    @SkyHelpTeam Phone - gets you passed around hours. Email - doesn't work on your website Chat - says it's unavailable. So, letter it is then. Thanks for trying anyway, Chloe.

  • Luisgarcia_10_ niall murphy (@Luisgarcia_10_) reported

    @jald19 @SkySports How does Celtic being bad equate to rangers getting 102 points?

  • LucyENichol Lucy Nichol (@LucyENichol) reported

    Wow @SkyHelpTeam been on for 45 minutes trying to cancel - are they hoping I’ll give up?