Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (18%)
- TV (12%)
- Phone (9%)
- Total Blackout (5%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Dartford, Bridport, Croydon, Huddersfield, Newcastle upon Tyne, Dorking, Ilkeston, Northampton, London, Mountain Ash, Blackburn, Hammersmith, Cardiff, Birmingham, and Henlow.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley
|
Internet | 2 minutes ago |
|
Dartford
|
Wi-fi | 13 minutes ago |
|
Bridport
|
Phone | 1 hour ago |
|
Croydon
|
Internet | 2 hours ago |
|
Huddersfield
|
Wi-fi | 6 hours ago |
|
Newcastle upon Tyne
|
Wi-fi | 6 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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LolaElise (@LoEl81) reportedTrying to watch the Cincinnati Open on @SkySports Problem is, you can’t see the ball half the time because of the colour of the courts.
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Dazzlar (@Happyowl365) reported@virginmedia are we going to be compensated for the skysports+ not working? I’ve paid for skysports to watch EFL games and it’s still not fixed not good service at all 😡😡😡
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Cakes6G | Art on Objkt (@Cakes6G) reported@MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?
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hazard franq 🌍 💻| sidequests arc (@HazardKrypto) reported@SkySports Damn. We about to lose our best centre back
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LeedsLadSam (@LeedsLadSam1) reportedIf anyone’s @virginmedia red button plus channels aren’t working for the football the best thing to do is login to the sky sports app/website. Click login with virgin media. Once logged in you can watch the games. 👌🏼 #virginmedia #skysports
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Damsons (@daram_ola) reported@theMadridZone @SkySports After just a season, that is bad to see! The public image is NOT there anymore. In the end, Ronaldo have the leadership skills more than all of them.
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L4 (@TPybis) reported@cxdi55 @skytv @SkyHelpTeam Its got shite now anyway paying to give carra neville and Keane a pay rise news channels are repeats same story .movies crap better on Netflix and Prime .
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Dan Potter (Ancestry Daniel Graham Potter)🧡🖤🇬🇧 (@DanPott99779297) reported(SkySports) I took a new deal for Sky Sports a couple of Months a go and got x2 Months free! I had my 1st paid Month (around £35) this Month (August '26). I called Customer Service to enquire about the new Price Offer of £22 a Month and I got a PRICE MATCH! #skysports
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(tez7n2) (@MickeyDN7) reportedHey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football
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Craig jolley (@deeside85) reported@TheClubLiveTw @SkySports Its wide open this year i cant see utd winning it though not with Carrick never gonna happen
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Sebastian Kent (@Roy_Kent23) reported@SkySports Como trying the “we can fix him” bit with Delap, fair enough.
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Lyndsey (@GeorgeT57890681) reported@TheTennisLetter @SkySports comms are as bad. Asking the other one a question just as the player is about to serve.
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John Bird (@John_L_Bird) reported@virginmedia skysports+ not working for the first league fixtures of the season?
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Cruffers (@Cruffers) reported@SkySports @virginmedia you are officially crap. Opening EFL weekend and no-one can access Sky Sports Plus. Very poor.
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Lee (@COYSpurs2023) reported@SkyHelpTeam I’ve just escalated an ongoing formal complaint after nearly 2 weeks without reliable broadband, 2 failed engineer appointments & no promised follow-up from your Complaints Team. I submitted a formal complaint today & requested a response in writing. Please escalate
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Jimi Clownshoes™ © ® (@jimiclownshoes) reportedGod I wish I was there... **** @SkySports
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jackqpr (@jckqpr) reportedSky Sports + stream not working for QPR vs Portsmouth #skysports
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Jon (@JonJlydiatt) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue with sky a few Months back, what I had to do was sign up under another name(wife) take the broadband deal with tv package(even though we didn’t want it) then I sent back the little tv dongle, and cancel that and just kept the BB, was the only way of doing it
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CFCSal (@cfcsal94) reported@cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.
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James (@1GoldPLTrophy) reportedThere’s no company in the UK that provides customer services as bad as @SkyUK
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Kevin Delaney (@KevinDe30315301) reported@SkySports It's pure utter crap
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Sc4eAi (@Sc4eAi) reported@SkyUK is there anyone in this company that actually knows what they're doing or actually even just replies or answers and issues???
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Baz (@bazza2774) reported@SkyHelpTeam I don’t need help
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Kevin Bayne (@KBayne7) reported@IamUtdballz @TouchlineX @SkySports "AC Milan is a small club"?!?! They've won the Champions League 6 times, hardly a small club? Man Yoo are only what they are because of Busby/Ferguson. You'd be nothing without them. Never read so much dross. You're well named Mr Ballz, cause that's what you talk.
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Peter William (@pwl1279) reported@cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.
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JulieH (@eirwenjulia) reported@SkySports what are u doing with this problem re the red button via the tv? Ive had no access for 2 weeks its disgusting 😡😡😡😡
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Grumpy ✨ (@phillip3108) reported@SkySports why is your app not working since the update 😡
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ElliottSZN23 🏴🏳️🌈 (@ElliottSZN23) reportedWhy ******** do this commentary keep calling Randell 'Ran-Dell' shut up man #BRCMIL #SkySports
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Michelle Woods (@Tealady2410) reported@SkySports why is the buffering so bad on red button football @ReadingFC @wwfcofficial
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Wicky (@stelin34) reported@cxdi55 @skytv @SkyHelpTeam Move off , check comparison sites . EE was charging me £55 for 500gbs and every time I queried it was because of the service they provided is so much better , I only ever wanted them to sort glitches and had to go through phone robots, now with virgin 1100gbs £30 not a glitch!