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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 16% TV (16%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Enfield Town, Birmingham, Edinburgh, London, Bristol, Glasgow, Waltham Forest, Oldham, Banstead, Rochdale, Cranbrook, Cheltenham, Blackwood, Reading, and Croydon.

CityProblem TypeReport Time
Manchester Internet 9 minutes ago
Enfield Town Total Blackout 1 hour ago
Birmingham Internet 3 hours ago
Birmingham Wi-fi 6 hours ago
Birmingham Internet 7 hours ago
Edinburgh Wi-fi 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported

    @SkySports There was covering defender. The only people that think it’s a red, support arsenal. I hope to ******* god City win the title!

  • Chrismartin1984
    Smash (@Chrismartin1984) reported

    @Chels_HQ @SkySports Project is terrible and a complete joke. However this claim that they are some sort of feeder club is complete garbage there is no evidence of that

  • jerryjok
    BlackShadow ™ (@jerryjok) reported

    @MDGunner @unfazed_ayo Lol MD I wish I could analyze this thing to you using those big screens they use on skysports with arrows to explain the thought. I agree that it was the more complicated route but it was not a bad decision. You realize saka on that side is receiving the ball first time?

  • walshcat1
    walshcat 🦁 (@walshcat1) reported

    Just had the misfortune to accidentally land on Saturday Social on @SkySports. Talking about exactly the same **** it talks about every week. How do they get away with it?

  • EllisPrince4
    Ellis Prince (@EllisPrince4) reported

    @SkySports hi, could someone help please? I’m trying to watch the Nottingham Forest game on main event but it’s only showing 2011 Barcelona instead #nffc

  • holygraileth
    holygrail (@holygraileth) reported

    @indykaila It's complete 🧢 mate. If they were so desperate they wouldn't have let the refs and VAR absolutely destroy spurs this season. And @skysports don't seem to mind either with their biased commentators like Alan Smith cheering us down

  • marcusmark2019
    BRAVO ONE THIRTY (@marcusmark2019) reported

    @SkyUK I'd like an email address to raise a complaint please..

  • grayedgethistle
    grayedge (@grayedgethistle) reported

    @SkySportsPL @SkySports - Redknapp - never managed. Neville - failed as a manager. Keane - one good season. Richards - never managed. Carragher - never managed. Yet all presented as experts. FFS.

  • jonno108
    jonathan davies (@jonno108) reported

    @SkyHelpTeam I changed provider from Tesco mobile to sky mobile earlier this year the reception I receive is shocking around Worcester. Can barely make phone calls! Why is it so bad?

  • HeavensNight_JT
    JT (@HeavensNight_JT) reported

    I know @SkySports have to push their stupid narrative, but all we needed was a point. I'm happy with that. 3 points now from 2 games COYB. #itfc

  • Ashley38079807
    Ashley (@Ashley38079807) reported

    @SkySports The way he talks anyone would think it only happens to Arsenal- I’ve lost count of the number of times Bournemouth have had bad decisions v them which have cost points

  • hans20101970
    Hans (@hans20101970) reported

    @SkySportsPL Declan Rice was poor last few Games yet Skysports so-called padits can't stop mantra Rice the best player

  • elm1968
    Emma Monckton (@elm1968) reported

    @SkyHelpTeam I’m not receiving the verification code to log into my emails. I also do not have the back up code to switch off the two way verification. Can you help?

  • PeterHubband
    Peter Hubband (@PeterHubband) reported

    @BobsterDrumhead @SkySports Yellow was enough as there was a covering defender. Pope has been poor this season so Gyokeres was just being lazy as he has all season. Just get on with. You won. End of.

  • SamTyler2612
    John Doe (@SamTyler2612) reported

    Congratulations @SkySports for ruining the player presentations with your wittering panel repeating answers to repeated stupid questions. Thankfully back to the commentary team now. #Coventry #EFL #Champions

  • philsbin
    Phil 🏍🏍🏍🏍😁 (@philsbin) reported

    @SkySports And it's ****!!!

  • footballisugly
    Football Idolatry (@footballisugly) reported

    @HOWARD301483152 @AadamHaladh They're all in bondage to #football and they suffer from a dependency on tattooed morons to provide them with a temporary fix of fulfilment. As long as they rely on petulant prats to make them happy, then agents, players, and the broadcasting media will exploit them. #skysports

  • DeLeTAcCTs
    Valar Morghulis (@DeLeTAcCTs) reported

    @EllisBarton @SkySportsWSL @SkySports wtf is crawley fc?

  • ianscott0708
    Ian Scott (@ianscott0708) reported

    @JimmyAfc92 @SkySports Volume down

  • larterlia1957
    (((Larterlia1957))) (@larterlia1957) reported

    @AlmostFamous349 @jammierooroo @SkyUK £42 isn’t too bad

  • rollenstats
    Rollenstats (@rollenstats) reported

    @eurofootcom @SkySports 10 out for Spurs is brutal, but the market’s usually slow to price that in. Back the opposing DNB or lean Under 2.5 if the XI’s patched together.

  • TJD1986
    Thomas John Dockerill (@TJD1986) reported

    @SkySports Continues to be terrible.

  • bjc5473
    bevj #50swomen #CEDAWinLAW (@bjc5473) reported

    @garethlewis1959 @jammierooroo @SkyUK Thats not the issue Gareth they clearly ripped off knowing she was vulnerable. That’s sickening. Thats what needs to be addressed. How many more have they done this to.

  • EhhhhJames
    AverageJoe120🍀 (@EhhhhJames) reported

    @spfl @SkySports That is never a red card Yellow card as per rules How can it be DOGSO when he just had to kick it away

  • Yuv74
    Yuv7 (@Yuv74) reported

    @SkySportsNews Can SkySports not take the opinion this completely delusional idiot, he comes with idiot verdict each single of time. Maybe he's paid just to cause controversies or a blind Arsenal fan..

  • jasaru44
    Rob Wilding (@jasaru44) reported

    @SkyUK Need help please. You reported on my house being badly damaged (Storm Goretti). However now I am struggling by to get the specific help I need from your call centres. Can someone contact me to help with a scenario that isn’t within your standard processes. Thanks.

  • No9PerryGroves
    Perry Groves World (@No9PerryGroves) reported

    **** off @premierleague & @SkySports you bunch of vampires

  • Theblueshub24
    The Blues Hub (@Theblueshub24) reported

    they never should have got to that position where he could leave." ~ @SkySports

  • Stephen1970t
    StephenTHFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🐓 (@Stephen1970t) reported

    Bloody Sue Smith is terrible. Shut up woman. #SkySports.

  • MD_Leeds
    Paul Moran (@MD_Leeds) reported

    @SkySports Which is probably why you should never ask a manager, if you want a correct answer!