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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 5: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 20% Wi-fi (20%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Stanmore, London, Hackney, Dublin, Halifax, Orpington, Waltham Forest, Croydon, Oxford, Lincoln, Maidstone, Lidlington, Epsom, Poulton-le-Fylde, and Harrow.

CityProblem TypeReport Time
Stanmore Internet 11 minutes ago
London Internet 11 minutes ago
London Internet 3 hours ago
Hackney Internet 12 hours ago
London Internet 13 hours ago
Dublin Internet 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GreenyWWFC
    Greeny 🐺 (@GreenyWWFC) reported

    @SkySports The weathers predicted to be the same at both times could move it for it to be delayed, so stupid 🫠

  • aparker60
    Andy Parker (@aparker60) reported

    Rather bemused by @SkySports showing the worst possible angles for catches behind the wicket. Not sure whether it is a drone or a fixed camera square of the wicket. Just show it from in line with the pitch.

  • Vector64China
    CHINA ELISHAMASHEN ZODIVULKAN (@Vector64China) reported

    @SkyUK The Money Business; Distinguished idea or Death: Distinguished ideas or Service: What is your worth? Isaiah 48:10, 48:17:Path 112 page 286 > Amazon Kindle, Tellispectragence Junpoli ... Star (30) Profit (30) Telesis

  • carl_lewis_91
    Carl (@carl_lewis_91) reported

    @toonpete85 @SkyUK Well im paying 71 a month for Internet, tv and multi room. They've now got it down to 51 a month and removed multiroom, which i dont actually use, so ill take that for now. But apparently every Internet provider is down in carlisle according to a fb group

  • watteryfilth
    wattery filth (@watteryfilth) reported

    @Danjsalt @SkyUK Plusnet, very good support

  • Louis2940691793
    Johnny casino (@Louis2940691793) reported

    @Blue_Footy @SkySports Hes ****.

  • kniipascal_Cfc
    PriNCiPaLiTy🧚‍♂️💫 (@kniipascal_Cfc) reported

    @theMadridZone @SkySports Reading the comments and it’s laughable Madrid fans are so stupid he’s already a como player You just as stupid as @SkySports

  • mcrossley62
    Crob (@mcrossley62) reported

    @SWFCTrust Anyone subscribing to @SkySports and complaining about this is part of the problem. Can’t have it both ways.

  • PaulRidley5
    Paul Ridley (@PaulRidley5) reported

    @woodlyandwigs @SkyHelpTeam I found if if used windows edge then I could get it seems to be a problem on firefox & chrome

  • saintmattc
    Matt (@saintmattc) reported

    @donald_merv @gram2001uk @SkySports What a rude individual. If you dont like what im saying, get off the timeline. No need for the abuse, what a charmer you are!

  • CSW61171
    CSW6117 (@CSW61171) reported

    @SkySports Kit clash is awful

  • AndyCTID
    Andy H (@AndyCTID) reported

    Once again bollocks to us supporters, **** @SkySports 🖕

  • thedude310777
    Trudi Price (@thedude310777) reported

    I'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty

  • fitzy89
    Rob (@fitzy89) reported

    @SkyHelpTeam sent you a PM, land line phone not working and I don't have mobile signal at home so I cannot call you, live chat is unavailable. Please assist.

  • Paulieb668
    Pauline668 (@Paulieb668) reported

    @SkySports Is that just a bad picture or does he always look, well, like that?

  • myannoyingvoice
    You Hate My Voice (@myannoyingvoice) reported

    @SkySports Damn she's hot

  • billythbook
    billythebookie2025 (@billythbook) reported

    @SkySports @Carra23 but hes never been a manager

  • Lordbongzee__
    Ubong Udowoh (@Lordbongzee__) reported

    @Blue_Footy @SkySports Exceptional mean a player that could help profit

  • fannyanne55
    Chantelle ☀️🌙💫💚 (@fannyanne55) reported

    @SkyHelpTeam How do you not have an active account to help your customers man!! Ffs!!! The forums don't help!!

  • SkyIcon88673
    îçôñ (@SkyIcon88673) reported

    @theMadridZone @SkySports Napoli driving a hard bargain but Milan desperately need that defensive stability

  • ejfisher1
    Dr Emily Fisher (@ejfisher1) reported

    @SkyUK I am at my wits end. I have called numerous time this week and have wasted hours of my time. I still have a sky glass that doesn’t work and no updates on changing my broadband which I apparently need to make my glass work. Can I speak to someone who can help?

  • fannyanne55
    Chantelle ☀️🌙💫💚 (@fannyanne55) reported

    Trying to get someone from @SkyHelpTeam to help you is like trying to get blood from a stone!!! 😡😡

  • irawlingstwit
    KR (@irawlingstwit) reported

    @Blue_Footy @SkySports When he lose 5game in a row his eyes 👀will clear. You guys want to keep using young squad format that never work for Arsenal, even Madrid had to abandon the same formula. I will be waiting patiently for ALONSO OUT chants

  • CPaul089
    Paul C (@CPaul089) reported

    @DeanJamesAFC I never listen to him or the other one on @SkySports because they often seem like they don’t actually know anything. Wouldn’t surprise me if their “sources” are just them scrolling through their feed on here tbh.

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports Magic Weekend opening with Huddersfield vs York is the rugby league equivalent of a support act nobody paid to see but somehow still shows up early for.

  • mckyau_steve
    Stevie Wonder (@mckyau_steve) reported

    @Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort

  • adriangricey
    northern monkey (@adriangricey) reported

    @SkySports read the room. No @swfc or @officialbantams fans want a Thursday game. A **** day for a league game just so you can fill a 90 minute slot. Disgraceful.

  • MrChrisTaps
    Chris Taps (@MrChrisTaps) reported

    @SkySports Yeah people don’t have jobs honest, ******’ idiot.

  • Omobranco_
    Jonze🇳🇬🇸🇳 (@Omobranco_) reported

    @Blue_Footy @SkySports No style wey them never use rewarm this eba

  • Usergonefor2025
    ⭐ ⭐ (@Usergonefor2025) reported

    @TheBluesFeed @SkySports SAY SOMETHING WE DONT ALREADY KNOW FOR **** SAKE