Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (20%)
• TV (13%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Brighton, Glasgow, Hackney, City of Westminster, Crawley, Banff, Harringay, Norwich, London, Bristol, Birmingham, Peterborough, Gloucester, Horsham, and Didcot.

City	Problem Type	Report Time
Brighton	TV	2 hours ago
Glasgow	Internet	2 hours ago
Hackney	Internet	3 hours ago
City of Westminster	Total Blackout	4 hours ago
Crawley	Total Blackout	5 hours ago
Banff	Wi-fi	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niki Messi (@NikiMessi1) reported 7 minutes ago

  @Taylorleavitt02 @SkySports Algeria is not a weak Team wtf

• 
  Jonze🇳🇬🇸🇳 (@Omobranco_) reported 8 minutes ago

  @Blue_Footy @SkySports No style wey them never use rewarm this eba

• 
  jj harbey bean (@Alonso743566891) reported 8 minutes ago

  @londonbluewatch @SkySports No he doesn’t !!!! He’s not stupid … and neither are we!

• 
  Pratyush (@PratyushP23) reported 8 minutes ago

  Zee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.

• 
  Nicola (@thenicolalowe) reported 9 minutes ago

  @SkyUK can you confirm that sky advisors have no issues today because the level of advisorys ive been passed around and the level of communication is appalling

• 
  Prof Doug Kell CBE #FBPE #FBPA🔶🇪🇺 (@dbkell) reported 10 minutes ago

  @SkySports claims it is free to watch the cricket and I am logged in but their who shtick makes it impossible as they are only interested in forcing me to join the paid one. Which I shall NEVER do while Murdoch runs it. DISGUSTING.

• 
  Justine Green (@dollybb37) reported 13 minutes ago

  @danielsjourney1 @SkyHelpTeam Don’t believe them, we are in exactly the same position even with the boosters. Had 12 months of constant drop in service TV, constantly buffering when watching mini box. 5 different engineers been out. We’re going back to BT at the end of the month never had any issues with them

• 
  Steve Smith (@SteveSmith40242) reported 14 minutes ago

  @SkyUK How do I raise a complaint about Sky? I’m disabled and am not happy 😡.

• 
  bdosi (@bdosi72) reported 14 minutes ago

  @philltee @FOXFOOTY Victorians, who are responsible for 95% of all AFL media, don’t even know they’re doing it - and don’t much care! It’s precisely the same as listening to the SkySports F1 broadcast prattling on & on about their poms! Just unlistenable crap!

• 
  Ben hicks (@Afrobear83) reported 16 minutes ago

  @SkySportsNews The world hasn’t been like this for the last 19 days….there’s been world cups all over the world…this person here is a stupid ****!!! Well done @skysports🫡

• 
  Carl🇵🇸 🇪🇺 (@HantsCastiger) reported 17 minutes ago

  @Pleyndamour @SkySportsRL @SkySports I watched on laptop via sky sports App and honestly no issue

• 
  🚬 (@PapistPiastri) reported 20 minutes ago

  Why is the skysports stream losing color wtf

• 
  Alison B (@AlisonBow) reported 22 minutes ago

  @SkySports can you please get the bloke doing some of the some interviews for F1 to stop waving his hand in front of the driver he is interviewing, rude and irrational to watch. #F1Barcelona

• 
  Andy Parker (@aparker60) reported 25 minutes ago

  Rather bemused by @SkySports showing the worst possible angles for catches behind the wicket. Not sure whether it is a drone or a fixed camera square of the wicket. Just show it from in line with the pitch.

• 
  uryongrenzirao (@hebineugetoutok) reported 25 minutes ago

  @ItsaboutGR1 @SkySports Does he even watch the races, or is he just too stupid to understand what's going on? Who was the better driver in Canada? Who scored pole position four times in a row? And now you're telling us that if Mercedes hadn't messed up George's car, he would've won that race?

• 
  J (@JKhezz07) reported 30 minutes ago

  @SkyUK ur network is ******* ****. Deadspots everywhere, 5G working for 5 seconds then not. Going to EE lads cya

• 
  Frank (@londonNY1980) reported 31 minutes ago

  @SkySports ******* idiot

• 
  RedEndMU (@RedEndMU) reported 31 minutes ago

  @IvXv @UnitedStandMUFC @SkySports They have no European football and players on high wages ? They fall into psr problems meaning they need to make money by selling players ?

• 
  Dan Salt (@Danjsalt) reported 34 minutes ago

  @SkyUK I am trying to get support with my broadband - no where on your site can I find anywhere to ring you - I am just about ready to cancel my account under the 14 day cooling off period - what is your number?

• 
  Gerry Jones (@gerryjones78) reported 37 minutes ago

  So @SkySports red button option not working for superleague yet again 🤬🤬

• 
  Nathan Blood (@nattasswfc) reported 37 minutes ago

  @SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.

• 
  C² (@csquaredfc) reported 42 minutes ago

  @SkySports @Carra23 Saka has never done anything for England

• 
  Mazza (@mazzaVmix) reported 43 minutes ago

  @SkyHelpTeam @SkyUK I’ve spent hours on the phone trying to arrange repair of my IPhone 16, 14 months old. Over 2 weeks later the promised repair pack has still not arrived and nothing has been done. Unacceptable level of service. Can someone take ownership and resolve this

• 
  GreenEnigma (@_GreenEnigma) reported 44 minutes ago

  Do @SkySports know that ****'ed Neville is cheating on them with @itvfootball. Wish he wasn't tbf hope he isn't co-hosting the whole tourney, it's already being billed as the worst world cup ever this just confirms it!

• 
  SAINTS442 (@saints442) reported 45 minutes ago

  @SkyHelpTeam had a call from someone from sky trying to hard sell me sky movies and was quite belligerent and then hung up. Want to make sure not a scam. Tried ringing but spent 30mins trying to find a help desk number

• 
  Bego (@bezosishere002) reported 50 minutes ago

  @Blue_Footy @SkySports **** you idiot you have been saying the same **** for the last three months

• 
  Bev (@bevjones55) reported 51 minutes ago

  @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

• 
  matt (@homerj72) reported 57 minutes ago

  @SkyUK why is my bill going up 40% but if I am moving the the same house I would get 40% cheaper. 21 year VIP customer charged more than new customer???? 🤔

• 
  Scott Campbell (@Scottc2511) reported 1 hour ago

  @danielsjourney1 @SkyHelpTeam Buy powerline adapters, usually solves the problem.

• 
  CHINA ELISHAMASHEN ZODIVULKAN (@Vector64China) reported 1 hour ago

  @SkyUK The Money Business; Distinguished idea or Death: Distinguished ideas or Service: What is your worth? Isaiah 48:10, 48:17:Path 112 page 286 > Amazon Kindle, Tellispectragence Junpoli ... Star (30) Profit (30) Telesis