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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 52% Internet (52%)
  • 16% Wi-fi (16%)
  • 13% TV (13%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Stanmore, Batley, Yeovil, Northampton, London, Manchester, Maidenhead, Harrow, Gosport, Gravesend, Colchester, Walsall, West Bromwich, Hackney, and Blackburn.

CityProblem TypeReport Time
Stanmore Internet 1 hour ago
Batley Wi-fi 5 hours ago
Yeovil Phone 9 hours ago
Northampton Total Blackout 13 hours ago
London TV 23 hours ago
Manchester TV 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewJohnBarr3
    Andy Barrow (@AndrewJohnBarr3) reported

    @Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.

  • DannyCass1
    Cass 🍊 (@DannyCass1) reported

    @charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.

  • matt_hendo12
    Matt Henderson (@matt_hendo12) reported

    @BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.

  • Timibeebs
    Habibi (@Timibeebs) reported

    @SkySports Pogba was 89 and Lukaku was 75. Fix up.

  • stfcnickw
    fedupstfc (@stfcnickw) reported

    @SkySports is ****, I pay and you cant even keep a game going without it cutting on and off....

  • LFCGC99
    gcfan99 (@LFCGC99) reported

    @SkySports Isak will go down in history as the worst, most expensive signing of all time.

  • sparry951
    Simon Parry (@sparry951) reported

    @charlieldrv @SkyHelpTeam Never had an issue with ours. In laws have a lot of problems with it but they are on Virgin

  • JosephBrierley
    dcfcjoseph 🐏 (@JosephBrierley) reported

    @SarahMcAdoo @SkySports Yep crap nate

  • MattMcC9
    Matt (@MattMcC9) reported

    Hello @SkySports. I’d like to cancel my subscription immediately.

  • charlieldrv
    Charlotte (@charlieldrv) reported

    How can Sky Sports cost so ******* much and yet trying to watch a game on Sky+ is impossible! If it’s not frozen & 2 minutes behind it’s fuzzy as ****! @SkyHelpTeam fancy fixing your **** system you charge a fortune to use?!

  • Bate87313Darren
    Darren Bates (@Bate87313Darren) reported

    @charlieldrv @SkyHelpTeam Have the same trouble watching sky, only get it watching the football!.

  • markmae66
    🎗Mark Greeny 65🎗 (@markmae66) reported

    @johnanthonyr4 @SkySports Do you honestly still watch this crap

  • Nickwatson888
    Nick watson (@Nickwatson888) reported

    @_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!

  • GC92FOX
    Gary (@GC92FOX) reported

    @joshpearson180 Skysports news is down the pan.

  • MrPrince_Diego
    Nelson (@MrPrince_Diego) reported

    @SkySports anyone praising ****** and Chelsea here is a piece of ****.

  • Kjfitzdude
    Kyle Fitzpatrick (@Kjfitzdude) reported

    @SkySportsNews @BenCipolla @SkyHelpTeam how do I cancel my Sky subscription?

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

  • _MukhtarYusuf
    Mukhtar Yusuf (@_MukhtarYusuf) reported

    Very poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySports For ***** sake someone tell #jonathanOverend (bell end) and #navratilova to SHUT ******** UP DURING PLAY. #Medvedev @usopen

  • 993Justme
    Daza (@993Justme) reported

    @eurofootcom @markmcadamtv @SkySports Investment from the past , I remember him he was passionate and awful at defending

  • MainoooBall
    Kobbie Timeee ✨ (@MainoooBall) reported

    @SkySports Lukaku was never £90M you lot are liars 😭😭😭😭

  • thejonesylomu
    Iain Jones (@thejonesylomu) reported

    @ToonFan14 @SkySports @WeAreTheOverlap They just chat **** all the time

  • tmanutd2000
    Teekay (@tmanutd2000) reported

    @SkySports Damn a bunch of average players on this list.5!3 epl is cooked

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.

  • TJMEERKAT
    Muttley (@TJMEERKAT) reported

    Anyone else having problems with their @SkySports stream? #STFC

  • oghenemere005
    Oghenemere (@oghenemere005) reported

    @adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?

  • jellis90
    James (@jellis90) reported

    @Welshade @SkyHelpTeam @SkySports Same here, utter crap

  • OgboiJoseph2
    OJC (@OgboiJoseph2) reported

    @SkySports Still nothing bad

  • tonyrogers68
    Tony Rogers (@tonyrogers68) reported

    @gfcbekah @SkySports @skytv Stream went bsck to first half. Now not working at all.

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!