Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (17%)
- TV (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Glasgow, Croydon, Normanton, Herne Bay, Forfar, Portsmouth, Bournemouth, Bracknell, Hammersmith, Marlow, Manchester, Birmingham, Colchester, and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 42 minutes ago |
|
Glasgow
|
Internet | 45 minutes ago |
|
Glasgow
|
TV | 1 hour ago |
|
London
|
Internet | 1 hour ago |
|
Croydon
|
2 hours ago | |
|
Normanton
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JN 🟡🟢 (@JaysterW) reported@jammierooroo @edna1234 @SkyUK My father in law was paying £88/mth, they increased it to £164/mth, I spent an hour on the phone arguing with them, got it down to £56/mth for internet & sports Crooks
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stephen proudman (@steve451981) reported@jammierooroo @SkyUK Imagine paying that much money just to watch the tell-a-vision? Wtf is wrong with people, even £110 per month is way way to much, glad I dont watch tbe shite
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🎗️1904 🏴 (@Ullcity) reported@KevinSmith1389 @jammierooroo @SkyUK What ******** you about daft ****?
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Puglife69 (@craigybaby42) reported@jammierooroo @garethlewis1959 @SkyUK If she was crying on the phone agents wouldn't have resigned her in a contract terms and conditions are read and your mil would have agreed calls are recorded if bad agent behaviour would be monitored and looked into there is more then meets the eye with your tweet
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Lucy Smith - LFC, Films and TV 🔥 (@PitchCentralHQ) reported@jammierooroo @SkyUK Sky sales team are the worst
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Ian@Restoresanity (@IJWest78) reported@jammierooroo @BearClyff @SkyUK Is it Sky or Sky network? Fake company
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Joe (@joe43932) reported@SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.
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holygrail (@holygraileth) reported@indykaila It's complete 🧢 mate. If they were so desperate they wouldn't have let the refs and VAR absolutely destroy spurs this season. And @skysports don't seem to mind either with their biased commentators like Alan Smith cheering us down
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Julie Ivers (@jiver66) reported@jammierooroo @SkyUK ****** are they still doing that? I helped an elderly lady over 15yrs ago fight against Sky for the same reason! I've personally never had and never will have a Sky subscription, they're rip off merchants in my eyes. Heck I don't even watch TV any more, don't have one.
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Tico Puli & John D 🐾🏴☠️🏝️♥️ (@thurstone4) reported@jammierooroo @SkyUK Just about the worst company, I now wouldn’t have anything from @SkyUK if it was free, and I was a customer for over 25 years! Scum!
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5DPigeon ❤️ Restore Britain 🇬🇧 (@5DPigeon) reported@jammierooroo @SkyUK no one wants to watch their goyslop especially @SkyNews which is mega crap, IDK how they sleep at night when 55% of their program is DA DA DA DA NANA NA DAAAAAA. pathetic. Scamming is only way they can stay alive innit
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Chris Jones (@cpmijones51) reported@jammierooroo @SkyUK There is a 14 day cooling off period, cancel immediately. Do not speak to the first 2/3 reps from India who call. You will finally speak to someone from Glasgow who will give you the best deal ( that is if you actually want Sky!!). I got them from £180 to £83.
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Andy (@SepLad) reported@jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts
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Susan Warren (@SusanWa02526665) reported@jammierooroo @SkyUK When my mum was in a similar position (no sky ) but recently bereaved we told her to,say no to any calls for any services be it to change landline, energy provider etc. Shame you didn’t tell your mum the same as she would have just put the phone down. £110 a month? What for?
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Ellis Prince (@EllisPrince4) reported@SkySports hi, could someone help please? I’m trying to watch the Nottingham Forest game on main event but it’s only showing 2011 Barcelona instead #nffc
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Peter (@rehearsalpete) reported@jammierooroo @SkyUK I was told by their team that I couldn’t cancel on the phone - had to be done via online chat. Opening statement “ I want to cancel and do not wish to renew my contract” Ignored me repeating this 1 hour to get to the point where they agreed to cancel after offer after offer.
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Grapeape (@maraboustork1) reported@jammierooroo @SkyUK BT pulled similar **** with my elderly mum, they persuaded her she needed their WiFi net stuff at 40 quid extra a month. It's meant so you can get a signal 50 metres away in your summer house or similar, she lives in a one bedroom sheltered housing flat.
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userds5050 (@userds5050) reported@jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates calling. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them
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Carl Bucksey (@carlbucksey) reported@Malcolm_Sillick @jammierooroo @SkyUK Tbf 30 day cancellation is standard so not really sure what u expect them to do. They haven't refused to cancel by the sound of it and prior to you calling what else are they meant to have done?
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Chrilow (@ChrisLo64073416) reported@jammierooroo @SkyUK Cancel it altogether, she won't miss it, people think they can't live without it. Get a Freesat box, there's plenty to watch on there. Best wishes to her.
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Tim Caulfield (@timcaulfield) reported@jammierooroo @SkyUK Stay calm (I get the irritation) and explain the vulnerable situation and point out there is a cooling off period so they need to make it where you want the package and will deal. Sky always have a "deal" cos they know losing a customer is often a permanently closed door
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Mike F. Common Sense Respecter (@MikeyF88970088) reported@jammierooroo @Noritaeden @SkyUK I had a similar experience with their Indian call ctr. I called back and demanded to speak to someone in the UK (they have a call ctr in Scotland). The guy was v helpful and easy to understand. Got my bill down by over £45 a month. Moral of story, demand to speak to a brit!
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El Zoido (@decapod_10) reported@jammierooroo @SkyUK I work for a finance firm and, despite not being customer facing, I have regular training on vulnerable customer management. Someone crying on the call would immediately make them vulnerable and would prevent upselling/coercion of any kind. Fix this @SkyUK
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The Blues Hub (@Theblueshub24) reportedthey never should have got to that position where he could leave." ~ @SkySports
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Susan Ann Day (@CatwomanDoris) reported@KevinSmith1389 @jammierooroo @SkyUK The last time I spoke to sales and customer services they certainly weren’t British.
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Nothing to see here (@shanc73) reported@SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back
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princerene10 (@princerene10) reported@bazedmondsonuk @SkySports Stfu you idiot and filthy bum
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Danny King (@OrigLD) reported@jammierooroo @SkyUK WTF are you paying £110 for?
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👅🫶Alas / minx ☺️🫶👅 (@x_Sala_24_12_72) reported@jammierooroo @Craftycryer @SkyUK Just move to someone else and cancel DD etc .. then escalate the complaint and refuse to pay the leaving charge ... Sky are terrible the equivalent to British gas .. the worse out there ..
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Smash (@Chrismartin1984) reported@Chels_HQ @SkySports Project is terrible and a complete joke. However this claim that they are some sort of feeder club is complete garbage there is no evidence of that