Sky Outage Report
Why is my Sky service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 09: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Tamworth, Newcastle upon Tyne, Belfast, London, Barking, Dundee, Harringay, Dunfermline, Dublin, Nottingham, Sheffield, Downham Market, Normanton, Glasgow and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Wi-fi | |
 Redhill |
TV | |
| Tamworth |
TV | |
| Newcastle upon Tyne |
Internet | |
| Belfast |
TV | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Billjmurphy
(@Billjmurphy2) reported
@SkySports So this is what he is Down to now can't go much lower.
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Jason L. Reid
(@TheReid7) reported
@SkySports A lovely strike. But any sort of goalkeeper at a half decent level saves that. Not to mention they wouldn't have played that terrible clearence either.
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Matt Duke
(@dukeyked) reported
Thanks @SkyUK after 14 years of being your customer, as a going away present you charge me £40! 🤬
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howard brennan
(@howie1878) reported
@SkySportsPL after listening to rubbish like this off a below average player at best just makes me glad I jibbed @SkySports after nearly 28 years with them.#idiot
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Rigarella
(@rigarella) reported
@Mannie0612 @SkyHelpTeam I’m in #worthing same issue :( really hope it’s resolved soon
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Defry
(@jabezel) reported
@MadridXtra @SkySports I'd rather have the loyal & nice guy from Man U to support us, Rio. Not Gary who throws his team mates & legends under bus for "britain".
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SHATTA BWOY
(@NationSulk) reported
@MadridXtra @SkySports We don't need their support. They should keep their negative energy. They doubted us before and now they support us?
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Gavin Mallory 👨🏻💻
(@Gavin_Mallory) reported
@SkyHelpTeam any idea how much longer broadband will be down in Worthing?
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The Dungeon DILF - Top 5200% on Onlyfans 🇺🇦
(@Grimasaur) reported
@SkyHelpTeam - Having constant problems with broadband similar to other people reporting to you. DNS issues, disconnections of certain VOIP, websites dropping out. Tried all the usual, resetting the router helps for a bit. Forums say you had a similar issue last year. What gives?
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India Rose | “LY DUDE. YOU DESERVE SUPPORT, TOO.”
(@hopefulgoodgirl) reported
@SkyUK Hello. Are there any outage problems in the Midlands today? My internet has stopped loading anything - first on my MacBook while browsing and then our sky box, even though the routers themselves are all green still. Have reset & off/on twice but still the same!
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adam rogers
(@Surgetide) reported
@SkyHelpTeam is the internet down in SN5
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Danny Rivers
(@DannyRivers3) reported
@SkyHelpTeam It's been looked at in the past it just goes back to bring very poor and inconsistent
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AkA IV
(@aka_sammy_1) reported
@MadridXtra @SkySports Garry should stop talking about us before we lose ! That guy prediction never works !😭
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Caroline Kelly
(@ckelly2304) reported
@SkyUK Hi, I am with you for my mobile services and noticed that you now allow texts to short codes, however I am having issues texting the number 85100. It comes back each time as undelivered. I enter comps as a hobby and a lot of the promotors use this number. Please advise
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India Rose | “LY DUDE. YOU DESERVE SUPPORT, TOO.”
(@hopefulgoodgirl) reported
@josharp_hays @SkyHelpTeam We’re in NG24 and are definitely having an outage again today - first my MacBook wouldn’t load anything and now neither will my phone or the Sky box. The router on the other hand thinks it’s connected with green lights on?!
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
Sky broadband outage again? EX8 area @SkyHelpTeam
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Monster_White
(@LastWorldOrder1) reported
@MadridXtra @SkySports Say something bad about us lad or we are loosing.
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Active Vhiking🖐
(@NilmarActiveboy) reported
@MadridXtra @SkySports That guy is bad omen he should get us out of his mouth
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Natalie cunningham
(@Nataliecunning) reported
@SkyHelpTeam hey can someone please message me as I need some help
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John henry
(@johnnytophenry2) reported
@SkyUK crap company
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Liam
(@TheRealLKA) reported
@dukeyked @SkyUK Having worked for these crooks, they are the worst of the worst. Get a fire stick of some sort and help bring them to their knees.
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Anhar
(@anhar0654) reported
@SkyHelpTeam I received a text saying is the issue resolved, please respond yes or no which I have done. Still heard nothing and they did say 72 hours. It's still a long time to be without a phone line.
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Owen
(@Owene2220) reported
@SkySports Really would think there would be a lot better goals then this, great finish but keeper was very poor
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Safeena
(@Strivetojannah1) reported
@SkyHelpTeam you need to sort the connection and network out please. The connection and data is Horrendously low to nothing.
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OpenUpWithMe👑💕
(@OpenUpWithMe) reported
@SkyUK why you gotta be so rude? Don’t you know I’m human too… #PayForSky #CantEnterJBCompetition
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Ollie
(@iamOllieHall) reported
@SkyHelpTeam Hi I can’t find the number to call to cancel my sky Tv package as I’m moving out of the UK in June. We do want to keep the broadband which is due to end in June but on a rolling contract if that’s possible to allow for the interim period of renting out our property?
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Smithe
(@afatninja36) reported
@SkySports winning the usa, was the worst thing for her,,, now she is centre of attention and is expected to win every game. She is just an average player,, her win was pure luck, now its back to normality
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OpenUpWithMe👑💕
(@OpenUpWithMe) reported
Why is it, as a Virgin customer but who pays for @SkyUK movies and sports, do you feel right mugging me off with the @JensonButton competition!! I was so excited till I realised it doesn’t matter that I pay for it… I can’t bloody enter! #Liberties #IFeelCheated
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gєσяgιа⌣̈
(@GeorgieMcFletch) reported
@SkyHelpTeam when will you be fixing the SkyGo app for PC so people can actually use what they pay for? Why not just put sky on a browser if it's not going to work. Been down for months now.
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Slug 🍃💚🍃
(@Slugslime2) reported
Here we go again @SkyUK. Broadband outage again. Lost count how many times around this time of night. Out of contract early July and it's goodbye, au revoir, so long.