Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 12/29/2025 00:40

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Batley, Blackburn, Livingston, Southwark, Luton, West Bromwich, Perth, South Benfleet, Glasgow, Wigan, Rotherham, Dublin, Bristol, Orpington and Prestonpans.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBlackburn Internet
United KingdomLivingston Internet
United KingdomSouthwark Internet
United KingdomLuton Internet
United KingdomWest Bromwich TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • johnrob50301889 john robertson (@johnrob50301889) reported

    @steven_bain @SkySports A cheat of the first order deserves every kick he gets. Also never out the refs face trying to get players booked or sent off 🤬

  • MattMumford Matt Mumford (@MattMumford) reported

    @PaulGardinerDJ @SkySports Think you’d have trouble selling 2000 tickets atm. Should just relegate you and Sheff Utd with immediate effect.

  • david55034076 david (@david55034076) reported

    @SkySports glad i didnt pay 25 to watch this,,,seen better down the pub

  • FTHonesty ً (@FTHonesty) reported

    @RossHug30722099 @SkySports Glasgow derby is boring asf. Watched it once and turned it off straight away. And NEVER compare rangers to city again. You would finish bottom in the premier league

  • KKWWFC (@KKWWFC) reported

    I don’t wanna say my internet’s terrible, but I literally can’t connect to my router literally 3 meters away without my download speed dropping to under a MB. @SkyHelpTeam

  • duklaprm paul macready (@duklaprm) reported

    @SkySports You can't control fans outside the stadium...think that is the bigger issue. Just say no fans anywhere for now and everyone can move on

  • etmcg78 Eamonn McGee (@etmcg78) reported from Leeds, England

    @SkySports Said **** all about it being unfair when it looked like we’d be stuck with no fans when they had theirs in, now he’s crying (again) when the boots on the other foot. Saying that expect nothing less from the self centred prick

  • Dweezil1968 Rae Lovejoy (@Dweezil1968) reported

    @SkyHelpTeam Lol. Have you tried that recently? Oh well never mind

  • alirook Rookster (@alirook) reported

    @SkySports Here man frank. Newcastle has been here in tier 4 then 3 for 6 weeks now. Where was your support then? Suggest you pipe doon.

  • techguy112 Antonio Capostagno (@techguy112) reported

    @SkyHelpTeam realy disappointed with sky, I cancelled my multi room then one week later had it put back on, they have changed my subscription and taken away HDR if I want it I now I have to pay even more, I didn’t ask for@them to remove it #gutted Over 20yrs of customer

  • jmoors jmoors (@jmoors) reported

    @BradOwl @no1brede @SkySports Whilst I agree with you regarding the shopping, and sure the clubs can control the fans in the stadium, the problem is when they leave all together, no social distancing. If infection rate is high all social gatherings in large numbers should be put on hold.

  • dommer14 Dom 🏆 (@dommer14) reported

    @SkySports **** off Fraud Lampard

  • angelica230374 angelica marcano (@angelica230374) reported

    @SkyUK I hope the life of your customer and the money we pay MATTERS as I paid a Broadband connection with more power at Walsall, and now is worse. Can you please care about your customer and because our life Matters too. Thanks

  • kangenwelluk Pete Chapman (@kangenwelluk) reported

    @SkySports Poor London. Special case over us underlings up North.

  • johnbsnr twd (@johnbsnr) reported

    @Idibid25 @tha_jestah @SkySports Only when they went down to 10 men

  • Dawes1989 D4vid D4wes (@Dawes1989) reported

    @barn_jj @SkySports Isn't he down the sugar hut on a Saturday too.

  • KingKinny12 Ben F. N. Kinchuck (@KingKinny12) reported

    @kravz100 @SkySports Is it bad i never heard of him?

  • tonybfcb Tony (@tonybfcb) reported

    @mikeychalpin @SkySports Haha, only if the question, is what is the worst back line in recent history.

  • juzzy1st Justin Winstanley (@juzzy1st) reported

    @SkyUK anybody have trouble or luck getting hold of sky? Awful service

  • Coops0861 Steve Cooper (@Coops0861) reported

    @SkyHelpTeam Hello, trying to sign in to Sky account, getting Access Denied ref: #18.15fc0a17.1607977750.27671f75. My IP address is: 109.123.74.100 can you please help?

  • mickeythomas89 BP170 (@mickeythomas89) reported

    @SkyHelpTeam lost connection to sky+ wireless internet. Unable to reconnect despite multiple reboots WPS and password attempts. Still using wireless dongle not integrated to box. Time for free upgrade? Had this box for 6 years? No problems until this evening???

  • dawn91833099 DawnP (@dawn91833099) reported

    @SkyHelpTeam had issues all w/end. Spent 2 hours today speaking to Sky and upgraded broadband, still having issues. Impossible to speak to someone, is it possible to request a call please? 🙏

  • NByrom nathan byrom (@NByrom) reported

    @SalfordCityFC @SkySports What time is it on? All I can see is crap like the women’s football show on Saturday?

  • Thiago84880698 Thiago (@Thiago84880698) reported

    @BladeAdz @SkySports Nope. We have lots of localised support. Cases right down

  • johnrob50301889 john robertson (@johnrob50301889) reported

    @AlexMotley @SkySports Couldn’t have put it better - Salah will go down at the slightest suggestion he may be touched.

  • MattMumford Matt Mumford (@MattMumford) reported

    @SkySports Man has a point tbh. Can go Westfield or Bluewater no problem yet 2k of fans in an open air stadium (better spacing needed then shown last week tbh) is off the table?

  • _Pogba6szn Pogbaszn (@_Pogba6szn) reported

    @SkyUK your wifi is ******* awful. Like bottom of the barrel bad. Jesus Christ man just wants to play some Fifa without having 80 ms connection and freeze lag every 10 in game seconds

  • LeedHall121 Lee David Hall (@LeedHall121) reported

    @cjdracing1969 @SkyHelpTeam @SkyNews We are having the same problems every night on the multi rooms. Can not watch anything without it going off!!

  • juzzy1st Justin Winstanley (@juzzy1st) reported

    @SkyHelpTeam Then it says try online we will send you a link, terrible set up.

  • Sienc Huw Jenkins (@Sienc) reported

    @moomoo_captain @bantammad95 @SkySports Yes, that's all they need is a dartboard. Plus a stage, lights, cameras, crew, presenters, 96 players, their support staff, arrange COVID safe accommodation for them all....