Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Glasgow, Bristol, Birmingham, St Helens, Southwark, Torquay, Watford, Hackney, Crawley, Wallsend, Perth, Motherwell, Ilford, Bushey and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Glasgow |
Internet | |
| Bristol |
Internet | |
| Birmingham |
Internet | |
| St Helens |
Internet | |
| Southwark |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Michelle
(@Meg_Mitchie) reported
@SkyHelpTeam Really? That's never been the case before. It's apparently downloading on my box but I'm away from that and still can't watch it on my phone.
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Alan
(@PickardsTours) reported
My heads gonna roll off soon if you keep ducking about with stupid kick offs on stupid days @SkySports. Sheffield to Bristol and back on a Monday night is completely b0ll0cks. Not that you ducking care. Sooner you duck off the better.
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La Lorimer 💙
(@Fraggle_D6) reported
@SkyHelpTeam £130 per month and WiFi is down...again...had an engineer out in January fixing this...,5 days in 3 months I assume I'll be getting a refund,??
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Alex Owen
(@AlexOwen3) reported
@AlanGeraghty14 @SkyHelpTeam Can we have any information on the cause of the issue and plan for resolution? The sky website just says no problems —> tells you to enter your number —> tells you there is a problem and sends you back to the start. Would be good to have a small understanding of the problem
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john
(@john320073) reported
@SkyHelpTeam When are you going to finally sort my broadband. You never return calls you keep fobbing us off with excuses. The phone line still hasn't been connected by open reach and this has been going on for 3 weeks
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Gary
(@GashB76) reported
SkySports saying it was SAFC fans singing “Hey Baby” instead of “Here comes the Hotstepper”, that persuaded Defoe to hang up his boots
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Lindsey Flood
(@LindseyFlood_x) reported
@curly1978 @SkyHelpTeam @AlanGeraghty14 Pay for a service which isn't getting provided, trying to work & can't! Absolutely shocking, still need ti pay full price plus the prices are going up 1st April
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Kim Scofield
(@KimTylerKimbo) reported
@SkyHelpTeam Hi Ellie - it says there are no known issues but the DownDetector data definitely suggests otherwise!
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Alan
(@PickardsTours) reported
@Ryanelvin2411 @SkySports Never reyt Duck. Some of us are now gonna have to have an extra day off on the Tuesday because we have no self control 🍺🍺🍺🍺
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Graham hill
(@53Ghill) reported
@SkySports God help us when he is on var full time absolutely crap
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Shirley Ferguson
(@shirlferguson79) reported
@SkyHelpTeam any update on broadband issues KA21 postcode?
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Lindsey Flood
(@LindseyFlood_x) reported
@SkyHelpTeam Paying for a service I'm not even able to use. My CCTV cameras work with WiFi so they aren't even protecting my property! Happened last month too
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🇺🇦DAVE🏴
(@DaveOufc) reported
@oufc_adam @OUFCOfficial @SkySports Oh Definitely . It’s **** much rather have a bank holiday game. But out of oufc hands
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Andy ⚽️
(@andycCAFC) reported
It’s actually really wound me up that the game against Sheff Wed has been changed cos of @SkySports the one ground I have never been and probably never will. A game I finally have off work to go to ruined 😡
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rick lee
(@ricklee911) reported
@SkyHelpTeam my broadband has been down since 2pm and I have been unable to work. There seems to be an outage in the area. How long will I have to wait for it to be available?.
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The Last Blairite #TrueLabour
(@LastBlairite) reported
@griffraces @SteveMadeley78 @SkySports Yeah….serious doubts he is up to the job. Corporate type who failed at Reading whilst alienating most people. Still we need him to get it right. The consequences mean failure can’t be an option. Fail to get promotion next year & he should be run out of the club
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Paul Williams
(@PaulWilliamsF1) reported
@SkyHelpTeam Hi I have fibre and the voice light has gone amber on my hub, I don’t use internet calls and all else is working fine , help sais do a router reset and try that but do not want to do it and then have to connect all devices again for something we don’t use, can I just leave it
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Burnt Toast
(@HoneyToaster) reported
@SkyHelpTeam @LindseyFlood_x Sky that doesn't help, it just says fault reported at 1230 what is happening, that's twice in the past few months internet down for half a day.
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Gregory MCculla
(@Greg_MCc23) reported
@SkyHelpTeam It says nothing affecting my area but when I run WiFi health check it says there's a problem in my area
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Pakistan Cricket Podcast
(@PakCricPodcast) reported
distance b/w the board and what is broadcast. This is an issue all over the world and not just in Pakistan/India. However, we do have some better models in this regard. While there are a lot of legitimate criticisms of Skysports, at least they are able to criticize the ECB 2/
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rdalcroft
(@rdalcroft) reported
@SkyHelpTeam @brystevenson81 Your bullshit generic support replies are getting on my nerves. Your help section offers no meaningful information. Why not post a reason for the outage. People generally understand, when they are kept informed of the issue, and will be able to better judge how long it may take
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Shirley Ferguson
(@shirlferguson79) reported
@SkyHelpTeam This is saying no issues in my area however broadband in my area been down since lunchtime. We received a text to say they were working on it but it’s still not working.
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Gregory MCculla
(@Greg_MCc23) reported
@SkyHelpTeam any word about your services in county down? I've not internet this last 3.5 hours which means can't use sky glass. So the TV is useless
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cursley
(@lewiscursley7) reported
@SkyHelpTeam Sky hands down have the worst internet service I’ve ever seen, ******* woeful
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Kim Scofield
(@KimTylerKimbo) reported
@SkyHelpTeam it took me to book an engineer which I've done but this doesn't seem to be an isolated incident with just me? Is it being worked on?
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Gareth Main
(@GarethMain) reported
Adventures in customer service part 324: @SkyUK hike bill by 110% without notice, leave me on hold for 2.5hrs, offer me ‘special discount’ of a 37% hike. No apologies or recompense offered.
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Josh Timms
(@Henni_Papenfuss) reported
@PickardsTours @SkySports What they doing with QPR thats the real issue, I've got a 9000 mile round trip for that ******.
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WM Smith
(@WMSmith84) reported
@DerbyRetweets Why don’t @SkySports just leave Derby alone. They are either kicking a club when it’s gonna be down or they know it’s gonna be Fulham’s promotion party. Don’t worry #fulham we’ll be in the same league in the 2023/24 season
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graham carr
(@grahampcarr) reported
@SkyHelpTeam internet speed has dropped to 5mb, sky help says it’s all ok, clearly not. Please check
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Matt May
(@mattmay268) reported
@IpswichTown ******* awful decision. F*ck sky. Ruined bank holiday Monday now for so many families. My dad lives up north and this was the one game this season he could make it to, hotel booked and now have to cancel. Criminal from @SkySports and @EFL