Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 08: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Dartford, Bristol, Croydon, Birmingham, London, Brecon, Bury, Upminster, Blackburn, Beaconsfield, Brentford, Ilkeston, Stroud, City of Westminster and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Dartford |
Internet | |
| Bristol |
TV | |
| Croydon |
Internet | |
| Birmingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Sergeant Major
(@offthecrosssbar) reported
@SkySports Yeah am in support of Jose on this one. klopp stands out his behaviour on the sidelines is unbelievable but the man of the media gets away with it.
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Martin
(@Mdj1960) reported
@SkyHelpTeam Tried that then spent an hour on the phone and still no joy now escalated as a complaint
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Will D
(@SimajayaRedevil) reported
@theedge68 @SkySports He didnt say he never did it. He said some gets aways with it
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stevecs
(@stevecs) reported
@SkySports Yes of course because if it was a team like West Ham who I support or Southampton, Villa or Newcastle who were in that position you wouldn't hesitate to call it a relegation battle. Arsenal are in that position so are indeed closer to relegation than the top
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🇬🇮Gibraltar-Swans🦢⚽️
(@paulchapman18) reported
@SkySports Them and Everton never go down so obviously not!
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as it is
(@asitis4) reported
Ekoku, Hendrie, Carragher, Higginbotham, Hinchcliffe. I think it’s safe to say Sky have the most laughably poor bunch of co commentators currently on tv @SkySportsPL @SkySports #BHASHU
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♥Lauren™
(@XLaurenGould) reported
@virginmedia What I mean is do I have to give notice to cancel? @SkyUK are doing a better deal
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Lee Branch
(@leebranchini) reported
@SkyHelpTeam Hi, can you confirm an internet outage in Colchester today? Specifically CO4 area as no internet for an hour now
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craig evans
(@sago2003) reported
@SkySportsPL @SkySports Pull out of a challenge like that and both lads are getting hurt. Footballs ****#d
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Michael Beattie
(@Michael12665323) reported
@SkySports watching the spurs game but never get why sky put Alan Smith on the commentary team for there games as he never has anything good to say about Tottenham due to being Arsenal through and through
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Tom Nicol
(@tom61794666) reported
@SkySports He wouldn't be bad if he could finish
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Ross Menhennet
(@RossMenhennet) reported
@HarvLfc @SkySports @MirrorDarren Origi was on the bench? I could be wrong, but I'm not convinced Salah's fitness was the only issue there
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Yorkshireman
(@mythofthenorth) reported
@SkyHelpTeam - yet again the sound frequently cuts out watching football in UHD #TOTLEI - you don’t admit there is a problem, reading forums many point this out. I pay extra for UHD - what is the solution please?
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AJ
(@TheArsenalGuy84) reported
@SkySports Yes. Yes they are. Keeping hearing about “they are too good to go down”. That might be true but football isn’t played on paper. They need points
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Teezie
(@Teezie90s) reported
@SkyUK @SkySports FIX YOUR MOBILE TV APP!!!!
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PointlessSword
(@PointlessSword) reported
@SkySportsPL @SkySports It's a yellow even though he got the ball first he followed through and got the brighton player. I don't think it's a red but it looks worse in slow mo and I think they are trying to clamp down on robust tackles which is a shame for some but is suppose to be better for the game.
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Tom Clark
(@TmcTom) reported
@SkyHelpTeam @Breathe_1984 This isn’t helpful. I’ve had the same error message for weeks. Says service temporarily unavailable. I’ve deleted the app and reinstalled. It simply doesn’t work
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Sam Spencer
(@Spencer11s) reported
@mike_dee1994 @SkySports Mate i support workington reds. Dont follow these clowns
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easymoove.uk
(@KeithAngell1) reported
How bad is jimmy on @SkySports
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Cat Treadwell
(@druid_cat) reported
@SkyUK Looking ahead to the Premier movies over Christmas... so many featured on 2019’s Worst Movie lists. Cats being Worst Movie Ever for many. I hope better quality viewing will be coming next year?
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Jöth
(@DonCarlo1878) reported
@SkySports Currently they’re down there but they’ll pull away from that soon. We didn’t play great yesterday and looked tired but didn’t have to be at our best to beat them they just look so predictable and shot of confidence.
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The Goose
(@geethreedeebees) reported
@SkySportsPL @SkySports Never a red in a million years, completely accidental when going for the ball. The game has gone.
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Emm
(@Ems1618) reported
@SkyHelpTeam Well let’s be honest trying to get hold of your customer services is a nightmare as your automated service loves to Chuck you off the line.....
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Dai Jones
(@DaiCJones) reported
@SkyHelpTeam My sky sports mobile app doesn’t work through my wireless broadband (also sky), but works okay using mobile data. Been an issue for a few weeks. Any suggestions on a fix? Thanks.
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Dot
(@AdedotunAdegeye) reported
@SkySportsPL @SkySports Why can't we view this content from Africa? **** you all
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C 🏆 💙💛
(@scotttownend2) reported
@GNev2 @SkySports Lie down if you hate man u!
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Tim Westcott 🏆🏆🏆🏆🏆🏆
(@westy643lfc) reported
@SkySports @MirrorDarren Chatting **** as per normal, no comment of the fact he said he wanted to brake all of the records while at Liverpool
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Gary McIntyre
(@GaryMcIntyre11) reported
@SkySportsPL @SkySports Never a red
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jbrowny91
(@j_browny91) reported
@SkySportsPL @SkySports Never a red no intent to endanger the player yellow for sure , if you think its a red football isnt for you
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Russ
(@Russ10784945) reported
@Stuj4z @SkySportsPL @SkySports Never been a sending off Not reckless Not dangerous Not high Not out of control What's the red for?