Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (12%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southampton, Southwark, Manchester, Barnet, Stirling, Newcastle upon Tyne, Erith, Greater London, Blackburn, Newton Aycliffe, Brighton, Radstock, Halifax, Dartford, and Slough.

City	Problem Type	Report Time
Southampton	Internet	12 minutes ago
Southwark	Internet	60 minutes ago
Manchester	Wi-fi	2 hours ago
Barnet	Wi-fi	2 hours ago
Stirling	Phone	3 hours ago
Newcastle upon Tyne	TV	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ian draper (@iandraper84) reported 4 minutes ago

  @Karinemadeirasl @SkyHelpTeam Hope you dort out your issues with #sky Karine. I believe they can be hard to deal with

• 
  Will (@will_clarke69) reported 4 minutes ago

  Just **** off @SkySports @EFL_Comms two good away days and you move them. Pricks.

• 
  Robel (@Raw_bel) reported 6 minutes ago

  @SkySports Mother ******* wants to turn the sport into a cash cow. Can we have one thing in this world that is not about making money? **** this bald fraud!

• 
  William Forester (@WilliamFor68511) reported 7 minutes ago

  @ScottBraddick @SkyHelpTeam Suspect you are too stupid to use it.

• 
  Pete (@1985Pete) reported 13 minutes ago

  @rustyp29 @crewealexfc @SkySports Yea I get that, but EFL is Saturday at 3pm, the blackout rule is nonsense. Show a couple of teams each Saturday rather then 8pm Thursday night. Viewing figures must be poor

• 
  zapaz (@zapaz66) reported 13 minutes ago

  @wuds100 Who pays for skysports news these days? I rarely watch it, just when I'm flicking past. It's terrible, I'm surprised it's still going.

• 
  Samir M. Suleymanov (@SamirMSuleyman) reported 13 minutes ago

  @centregoals @SkySports Just cancel visas to players from national teams who suport this proposal.

• 
  G Man (@GrazaWhu) reported 17 minutes ago

  @KingselehSzn @SkySports What? FIFA is going to pocket $13 - 15bn from the 2026 world cup. It has the money to support grassroots football today, much better than it does. If you think a single penny of this proposed sell off will benefit the game or grassroots, I have some magic beans to sell you.

• 
  Hamish 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caledon65) reported 18 minutes ago

  @SkyUK Hello sky. Can you give me a phone number to speak to one of your humans as I’d like to buy something but it seems easier to get a phone number to complain or cancel than it is to buy a service

• 
  AFC_Haywhy09 (@haywhyy09) reported 20 minutes ago

  I really hope this new rule of giving a corner kick when a goalkeeper delays to kick the ball out won’t get scrapped out when Arsenal starts using it to score from corners. Because it will surely happen. Complaints will come, hatėrs like Carragher, Evra and Neville will sit down on Skysports to analyze how it’s wrong to give Arsenal a corner kick because a goalkeeper delayed to kick the ball out. Anyways, we are observing….

• 
  Samuel James (@SamuelJ72317235) reported 24 minutes ago

  @snookerfan123 @MillwallDan85 @SkySports Respect mate 👍. We did come down twice midweek because the electric went out, lol.

• 
  William Forester (@WilliamFor68511) reported 27 minutes ago

  @ScottBraddick @SkyHelpTeam My goodness *******. So you are technically incompetent so what, you have stupid social ideas too. Don’t worry, you are SOMEBODY.

• 
  Tessek (@Tessek1983) reported 28 minutes ago

  @SkyUK Is this meant to sell a product or service to me or put me right ******** off?

• 
  Linda Fitzgerald (@Hoops9Linda) reported 29 minutes ago

  @razorkev69 @SkySports The journey home from the London Stadium is bad at anytime. On a Friday night, it will be awful. It would be nice to have a London Derby at 3pm on a Saturday for a change too.

• 
  Paul 🔴⚪️⚫️ (@redpauljr) reported 32 minutes ago

  @Lipsy198 @SkySports My thoughts exactly. Argentina are the useful idiot.

• 
  DemiCFC (@uniquedemi2030) reported 33 minutes ago

  @Blue_Footy @ghostgoal @SkySports If we get it right, we have a good opportunity to win the league. It has never been even this open in a while. So many changes in the league. Arsenal are not dominating enough.

• 
  Garri (@garri1900) reported 34 minutes ago

  @SkySports What for? Revenue is crazy!! World cup was the most profitable ever! Tickets were crazy expensive! And yet you are short on cash? *******!

• 
  Sr.Carangueijo (@DoctorABC99) reported 36 minutes ago

  @SkySports MORE COMMERCIAL?? This mfker is crazy, this US cup they had to invent the ******* hydration break just to sell more commercial breaks. **** this idiot

• 
  Hughes (@xHuGhES1) reported 38 minutes ago

  @FindThePassTTV @SkyUK Don’t forget to cancel

• 
  Denislov Lietnev (@Denoxyl) reported 38 minutes ago

  @SkySports Football is now more exposed to outside influence on the pitch to fix matches

• 
  The Yeti 🇬🇧 (@Scotland2Philly) reported 41 minutes ago

  @RangersFC @martin_william @SkySports Just win. Nah **** that. Hammer them

• 
  WatchAaron (@AaronLinstead) reported 42 minutes ago

  Has anyone else been having really bad customer service from @SkyUK in the last few months? They’ve given me mixed information, false advertisement on their products and their specialists aren’t helpful at all. My Dads had issues recently too - wrong info, no applying deals etc.

• 
  reDAs radIATOR (@23_Cardy) reported 42 minutes ago

  @swfc As ever **** the @EFL and **** @SkySports Football should be for the fans and the local community and economy at 3pm on Saturdays We dont want your stupid fixtures to suit your greed

• 
  Blokeonabike (@Blokeonabike2) reported 47 minutes ago

  @SkySports He sounds like @MarkDrakeford kicking off a “consultation process” for 20mph zones - we had one in north Cardiff for 12 months before the rest of wales. The corrupt *** never knocked on my door or sent any consultative document to me🤬 It’s about money & power. Always🤬🤬

• 
  Just Adam 👍 (@1Coys69) reported 51 minutes ago

  I am 4 months into a sky puck subscription. On account I never get to finish watching a program because I get kicked off or get told the program is loading and is laggy to xxck. It's useless. Can I cancel my subscription. It's like I'm using AOL dial up to connect. @SkyHelpTeam

• 
  King-Alex (@MarketKingAlex) reported 52 minutes ago

  @SkySports **** this guy. I don’t want to watch a World Cup match with ads every 3 mins like they do in the NFL.

• 
  Paul 🐑 (@Paul_Coull87) reported 60 minutes ago

  @SkySports Its not his game to sell, stupid baldy ******

• 
  not Luka Doncic (@n0tlukadoncic) reported 1 hour ago

  @SkySports this ******** needs to shut ******** up

• 
  Atomic Boy 🔴⚫️ (@ocelott93) reported 1 hour ago

  @rocaroca04 @SkySports Theres never enough for these greedy *****. Even if they earned another $100 billion, the ‘shareholders’ will be asking for what’s next.

• 
  Vigilante (@Vigilante_1999) reported 1 hour ago

  @TouchmineX @SkySports Good. They gotta go scorched earth on this bald piece of ****.