Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (15%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Cheltenham, Wickford, Yateley, Dundee, London, Portsmouth, Glasgow, Dudley, Dublin, Barnsley, Hammersmith, Fareham, Southall, Deeside, and Poplar.

City	Problem Type	Report Time
Cheltenham	TV	4 hours ago
Wickford	Internet	9 hours ago
Yateley	Internet	16 hours ago
Dundee	Internet	18 hours ago
London	Wi-fi	22 hours ago
Portsmouth	Phone	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Stubbs (@Stubbsmeister) reported 7 minutes ago

  @SkyHelpTeam your customer service is a joke! I’ve called 3 times to try and cancel Broadband Was told couldn’t cancel due to ongoing upgrade work in my area! Lady said she was making a note to cancel and not to worry! Just called again and another lady said there’s no notes

• 
  Holuwasholex Series 📱 💻 (@holuwasholex1) reported 10 minutes ago

  @Blue_Footy @SkyKaveh @SkySports Really poor form

• 
  Kakaroto (@KakarotOnSol) reported 12 minutes ago

  @theMadridZone @SkySports Anything else would be stupid af

• 
  Mark (@poshboy7) reported 13 minutes ago

  Haha. Are you kidding me. The snooker FINAL and @tntsports and @SkyUK can’t even be bothered to extend the recording on a live event. Both companies are the worst

• 
  Big Mahf (@BigMahf) reported 14 minutes ago

  @SkySports The coach is the problem not the player

• 
  Phil Hyde (@PhilHyde9) reported 15 minutes ago

  @baggies_rich69 @SkySports Still clinging on like a bad smell

• 
  Denislov Lietnev (@Denoxyl) reported 15 minutes ago

  @TheEngancheEra I bet that question came from Skysports. No wonder it's over half a century without England winning the world cup with their press always looking down on their players with hit job articles.

• 
  MeowzyTM (@MeowzyTM) reported 17 minutes ago

  @F1Media @SkyGroup @SkySports Sky charges way too much compared to F1tv this is SO bad.

• 
  Tom (@ell2626252) reported 21 minutes ago

  Hey @SkySports can you please fix the black screen for the Reds Chiefs game? Ta

• 
  Sue Smollan (@Grandmas_Van) reported 25 minutes ago

  @1AntY @MBrundleF1 @SkySports You can access Sky Sports cheaper via NOW TV, which is still part of Sky, sadly. Also, when I left Sky, they eventually offered the sports package at £20 pm for me to stay, but I had other issues with them, so was leaving whatever they offered.

• 
  Riwaz Gyawalii (@riwazhazard) reported 26 minutes ago

  @Chels_HQ @SkySports broken and soon to be dead

• 
  Scotty 🇬🇧 🇦🇺 (@Scotter68) reported 26 minutes ago

  @NorthBankNadim @SkySports I totally agree with this that’s why I’ve pulled the pin on my Sky subscription recently as they have stopped low with this type of hater …Sky sports news has definitely gone down hill I even used to watch it in the 90s in Australia on foxtel

• 
  Ibrahim (@ibrxhim2) reported 31 minutes ago

  @TouchlineX @SkySports If Mbappe was like Ronaldo vini would likely happily play the role of 2nd man and support him like benzema did for Ronaldo, but he’s not and never will be…

• 
  O (@ItsORS1995) reported 31 minutes ago

  @NorthBankNadim @SkySports **** SS. Cancelled my subscription ages ago.

• 
  Rob Wilding (@jasaru44) reported 35 minutes ago

  @SkyUK @SkyHelpTeam @SkyHelpTeam Disappointing lack of response to a formal complaint. This is not a standard support issue – it’s a time-critical network risk before pavement reinstatement. I’ve already been through tech support. Who can actually take ownership of this?

• 
  Mr. Adams (@MwabambaJr) reported 37 minutes ago

  @DeadlineDayLive @SkySports Inter Miami could use his expertise, that midfield is broken.

• 
  Real Legit LFC (@Real_LegitLFC) reported 39 minutes ago

  @SkySports English media are terrible. They stop talking about Rashford, Jude Bellingham, Trent A Arnold since they left England to Spain. But today, they are concentrating on Mbappe. It seems this attack on the French man is orchestrated?

• 
  Rainbowland (@rainbowland1979) reported 41 minutes ago

  @empireofthekop @SkySports We are crap

• 
  ArsenalAtTheCarpet (@ODIVERS0) reported 44 minutes ago

  @NorthBankNadim @SkySports Did you hear what talkSPORT were saying this morning *******. The blonde prissy shaban and gabby agbonlahor just saying the most negative ****, not an ounce of positivity. 1 caller got it absolutely spot on and confronted them about and shaban had a period about it. Silly cow

• 
  Joe Neal Zecca (@JoeNealZecca) reported 44 minutes ago

  @SkySports take the ******* camera off the poor kid

• 
  Deadpool's Doppelganger🐐 (@Kingavel) reported 46 minutes ago

  @Asac_afc @centregoals @SkySports God forbid bad thing.

• 
  L4 (@TPybis) reported 47 minutes ago

  @SkyHelpTeam wifi gone down again happens every night put security of my home at risk cctv as wifi down again .checked for problem on sky app and app checker says my WiFi broadband in fine ?

• 
  Bee-Jay (@botanic1077) reported 48 minutes ago

  @justcfc @SkyKaveh @SkySports Maresca won that trophy, they gave him delap and gittens, gittens couldn't even play that cwc so they paid extra for nothing, and looking at gittens now it was a **** buy before and after that purchase

• 
  James Shaw (@Jshaw161) reported 54 minutes ago

  Absolutely shithouses @SkySports We don’t need to watch a constant feed on a young lad in a very bad way unconscious on the floor! Go to an advert or just move the camera somewhere else in the ground

• 
  Josh Bassett (@theJoshBassett) reported 57 minutes ago

  @justcfc @SkyKaveh @SkySports They believed they won it. Not understanding the Manager was the driving force.... They gave themselves raises. And told the manager No when he needed A CB. Absolute idiot. Abramovich understood how important the managers role was.

• 
  RS CEO (@papadiaulos46) reported 57 minutes ago

  @Asac_afc @centregoals @SkySports He would never come to such

• 
  YungFhela HND🚀 (@YungFhelaHnd07) reported 58 minutes ago

  @theMadridZone @SkySports I hope we have a great outcome at the end. Let’s hope he comes back and fix the problems

• 
  kelefc79 (@kelefc79) reported 59 minutes ago

  @Everton at home @SkySports obsessed with city. And showing only them. **** them off everton. Get them out the stadium

• 
  Big Mayor (@_bigmayor) reported 60 minutes ago

  @justcfc @SkyKaveh @SkySports Use the proper words. Chelsea has one problem, BlueCo. The other problems belong to BlueCo

• 
  EL420 STöñeR🍁🥤🌿 (@JarebJay) reported 1 hour ago

  @justcfc @SkyKaveh @SkySports If you think we didn’t deserve the FCwc and the team didn’t perform well with the manager whom we let go for pointing out his challenges then we’re in bigger problem