Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (11%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Southwark, London, Caerphilly, Milton Keynes, Swansea, Bathgate, Luton, Crawley, Norwich, Hammersmith, Peterborough, Halifax, Birmingham, Canterbury, and Bristol.

City	Problem Type	Report Time
Southwark	TV	35 minutes ago
London	Total Blackout	45 minutes ago
London	Internet	2 hours ago
Caerphilly	Internet	3 hours ago
Milton Keynes	Internet	7 hours ago
London	Wi-fi	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jake Bardsley (@JB_Bardsley) reported 5 minutes ago

  @centredevils @TheAthleticFC Alex Scott turns down new contract via @SkySports 😳

• 
  J-Dog 🇺🇦 (@johnwgoldie) reported 9 minutes ago

  . @SkyHelpTeam My elderly mother has Sky landline, internet & broadband. Landline has been down since Saturday. Tried various phones & all don’t work so it is NOT a phone issue. Please advise your cancellation no. as looking into the issue in 72 hours is NOT good enough.

• 
  Ogwudire (@officialugobee) reported 11 minutes ago

  @mevaskelvino @TouchlineX @SkySports Too many of you are knowingly becoming stupid because of Elon stipend

• 
  Lollipøp🤍 (@EyitaEtim2952) reported 13 minutes ago

  @TouchlineX @SkySports The yamal wey una dey hype up and down Una see him name for there ?

• 
  Karim Abdelrahman (@sausagey666) reported 15 minutes ago

  @TouchlineX @SkySports 0 shots in a final = 100 rating how to spot a retard 101

• 
  Saint Barca (@Saintinnocent14) reported 16 minutes ago

  @SS3652219553866 @Blue_Footy @SkySports He was never good Enough of that excuses

• 
  OAO (@Oaorane) reported 21 minutes ago

  @Blue_Footy @SkySports Mate chatting **** there 😒 He’s never been a coach not a tactician, blud should keep his POV in his pocket

• 
  paul kelliher (@paulkelliher8) reported 22 minutes ago

  @DeadlineDayLive @SkySports Lol 10m is bad enough as he is with double that . But this looks like another mistake that was made by fellow countryman kyogo . Ipswich about as good as Birmingham. Come on dazlen you could do something much better than Ipswich town. Small village in Norfolk

• 
  TheBeardedOne (@ShantP1) reported 24 minutes ago

  Thank god i get skysports for F1 because @TSN_Sports is terrible at F1 coverage. Too many commercials and we miss so much of the race.

• 
  lymnSOUL (@LymnSoul) reported 25 minutes ago

  @SkySports Wow, I know he is into football, but I never thought he would actually join an amateur club. A new chapter lies ahead. Cool.

• 
  MJ (@DjocyBoi) reported 26 minutes ago

  @SkySports One of the worst if not the worst World Cup. Too much corruption and favouritism towards Argentina. Sack this guy!

• 
  TheJame$D (@_TeeJayDee) reported 26 minutes ago

  @wbuxtonofficial I expect this British bias from the awful @SkySports people but clear from the data that Lewis didn’t hold his line. Sky is 0-2 on penalty calls today. Good reminder why everyone should just listen to the F1TVPro/Apple feed!

• 
  GENERAL (@generalwealth_) reported 28 minutes ago

  These reporters are the ones fueling these market value at this point, you’d never hear media outlets in la liga or serie A do this unless it’s directly from their owners but in England, SkySports Keith has already put it out there that he’s worth more than 80m smh

• 
  Mathew M Thompson (@MathewMcC42084) reported 29 minutes ago

  @SkySports I STOPPED WATCHING MIDWAY THROUGH THE GROUPS TRIED WATCHING SONE KNOCK OUT. WILL NEVER WATCH ANOTHER @FIFAcom event or @FIFAWorldCup as this had been a shambles from the start. Disgusting two tier visa rules,breaking the game in to 4Qs,HALF TIME FINAL SHOWS YOUS ARE CORRUPT CUBTS

• 
  john fitzpatrick (@fitzy8) reported 29 minutes ago

  Shocking service from @DPDUkHelp44 . Waited in for my @SkyHelpTeam product to be delivered. Get message saying they have missed me . Then send a picture of a different street. Nothing they can do as driver route is pre planned.

• 
  Joseph ⚡️🇦🇷 (@popoo_jr) reported 31 minutes ago

  @TouchlineX @SkySports Lol I said it that day that Rodri didn’t deserve ****

• 
  zuca (@zuca_) reported 33 minutes ago

  @EliJah06660 @TouchlineX @SkySports I don’t care about Ronaldo, and I’m not English. Two assists vs England doesn’t make you the best player in the tournament. That’s stupid.

• 
  Abot S (@AbrasJenkABOTh) reported 33 minutes ago

  @Blue_Footy @SkySports He is a gooner, why would we give a damn about what he said?

• 
  InfamousDemigod (@InfamousDemigod) reported 35 minutes ago

  @SkySports Bad winners, sore losers. Were thugs until the very end. Lengthy bans needed for Paredes and Molina.

• 
  Graham Robinson (@Nolanhattrick) reported 40 minutes ago

  @JWeisgard It’s utter garbage that is doing nothing for the English game. It’s here because @SkySports demand it.

• 
  Pranjal Prasun (@pranjaltwenty) reported 40 minutes ago

  @TouchlineX @SkySports Football Illiterates will never understand why Spain never needed a Comeback in the First Place. Sky Sports Admin with 0 Ball Knowledge.

• 
  Rebecca Stacey (@bekblayton) reported 48 minutes ago

  @samanthafxox @SkyUK We’re having issues too

• 
  H.W.S (@holywadie) reported 54 minutes ago

  @Blue_Footy @SkySports The problem here is the 7th player from City academy and nobody talk about it

• 
  Grand Regent 🫯 (@GregJacksonII) reported 57 minutes ago

  @6thumbs @joethomlinson @SkySports Tactically stupid

• 
  Imoleayo (@Imoleayo1190296) reported 57 minutes ago

  @Blue_Footy @SkySports He is struggling to beat Palmer worst season in creativity

• 
  Chriswalshuk (@Chriswalshuk1) reported 58 minutes ago

  @SkySportsRL @SkySports @skytv putting the games on the red button is so annoying! If unable to watch the game can’t record it or anything and when it clashes with other sporting events or work makes it impossible!! Plenty of normal channels why the **** streaming?

• 
  QU55NS 11 (@_RFC1872_) reported 58 minutes ago

  @Jcaird2 @ScottishFA The same ultras that were banned from their own stadium due to repeated concerns about their ability to behave. Precedence set after final league game though, Green Brigade never allowed at Ibrox again. Even better just ban all their fans and devalue the game for @SkySports

• 
  Crunch 🍒⚪ (@crunchwwrl) reported 59 minutes ago

  @SuperLeague @SkySports Hull FC, once again, have been their own worst enemies here. Should've buried KR when they had them on the ropes at 12-0.

• 
  Michael Harte (@mharte18) reported 1 hour ago

  No Broadband service, the troubleshooter online tool is unavailable and no one to speak to over the phone/help chat, how am I supposed to fix my Broadband so that I can work?? @SkyUK ?!

• 
  Gemma Corfield (@Iloveholly) reported 1 hour ago

  @SkyHelpTeam hi, I need your help, My Mum brought new Broadband, we had a man fixed our new Broadband but he forgot to do the Internet Connection on the Sky. Can you teach me swap the old Broadband to New Broadband? I did press Reset. It’s mentioned Confirm