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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 57% Internet (57%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Cleckheaton, Shrewsbury, Hounslow, Hamilton, London, Hammersmith, Manchester, Morecambe, Oldbury, Dundee, Burntwood, Harringay, Doncaster, Ely, and Luton.

CityProblem TypeReport Time
Cleckheaton Wi-fi 13 minutes ago
Shrewsbury TV 2 hours ago
Hounslow Phone 3 hours ago
Hamilton TV 3 hours ago
London Internet 4 hours ago
London Wi-fi 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mattewhy
    Matt Young (@mattewhy) reported

    @juvenewslive @SkySports So dumb. Find out who these fans are and never let them in again.

  • sjmason09
    smason (@sjmason09) reported

    @skysports, it’s been 10 minutes and you’ve done spuds , city , Bournemouth , West Ham BUT NOT ONCE SHOWN THE CHAMPIONS. Wtaf agendas **** off you’re doing a spurs interview before Arsenal seriously ?? How???

  • caroline_belle_
    Caroline Johnson (@caroline_belle_) reported

    @skysports @skytv I am cancelling my subscription tomorrow. Not renewing after this **** show today!! Where are the winners @Arsenal

  • notleksF1
    DeskJockey (@notleksF1) reported

    @SkySportsNews Still ******* obsessed, imagine what would have happened if the shoe was on the other foot, oh wait we know the answer. **** ALL @SkySports @SkyFootball bias as ****.

  • andcot
    andrew (@andcot) reported

    @richard03875220 @andygoon63 @SkySports Which should’ve been on for the ones who never got to the game

  • JamusMcKenna
    Jamus McKenna (@JamusMcKenna) reported

    @ArsenalEdits @SkySports Honestly never recalled a last day like it. Swear it wasn’t like that for years

  • jsloam
    jonathan (@jsloam) reported

    @KildareGunner @yorkshiregunner @SkySports Terrible coverage

  • SpaceMan0313
    Parker (@SpaceMan0313) reported

    @SkySports parades for cups??!??! What is the woke **** is this LOLOLOL

  • _kellyUnited
    Football (@_kellyUnited) reported

    @damian_iwuoha @SkySports Honestly that's the real issue man

  • MarkoOslanus
    Marko Oslanus (@MarkoOslanus) reported

    @SkySports Can you get your channels sorted. SkySports+ is supposed to have shown Liverpool vs Brentford from 3pm and I can see useless cricket and WHU-LEE preshow interviews. WTF ???

  • mgsevs
    sevs66 (@mgsevs) reported

    @salbre81 @SkySports Not got to the goals yet, but everything he said had some under current of bad taste against us

  • nolensflare
    nolensflare (@nolensflare) reported

    Arsenal trophy ceremony meant to be at 6:30pm but instead sky sports are too busy showing shite ads at 6:34pm. @SkySports can’t wait to cancel my subscription

  • SJones13663
    Stevie J (@SJones13663) reported

    @desdoyle4 @SkySports The crowd got back what they deserved, they aren't there to be abusive we ALL have our limits you abusers are ******* childish and needy to grow ******** up I've a ten yr old with more maturity

  • BluesSW6
    Blues (@BluesSW6) reported

    @Advitiya2907 @Blue_Footy @SkySports I think his tactics will soar us up the table but his tactics alone isn’t going to get us back to the pinnacle of club football. Our recruitment is insanely bad. The amount of money we waste is insane, an elite DOF maximises the resources. Campos built that PSG squad with €771M

  • AfcInverted
    Inverted Spaces 🇳🇬🇺🇸 (@AfcInverted) reported

    Skysports so stupid mehn!! Showing interviews instead of Guard of Honor.. Absolute madness

  • Antwa_gardner
    Ant Gardner (@Antwa_gardner) reported

    @HorsePowerImage @SkyUK @discoveryplusUK Just found this. Having same issue. Did you get it sorted?

  • JeffThomas19661
    Jeff Thomas @1966 (@JeffThomas19661) reported

    @skysports can we get of that **** team and get back to the Champions please #ARSENAL

  • Chasmo2g
    Chas (@Chasmo2g) reported

    @SkySports How ********!? **** can hardly speak English

  • TheLocalYidiot
    JA-THFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿 #ENICFCUKOFFCNUTS (@TheLocalYidiot) reported

    What’s this crap 5-A-Side football all about on @SkySports It’s proper shite

  • Bernade12155211
    Bernadette Kelly (@Bernade12155211) reported

    @GoonerGirl1969 @SkySports Sums up the poor quality of Sky sports coverage in recent years. Terrible at reading the room and understanding what most people want to watch. Roll on Premflix!

  • technicslover
    Technicslover (@technicslover) reported

    @RAPAP2021 @SkyHelpTeam They're all as bad as each other as you'll soon find out.

  • SamTyler2612
    John Doe (@SamTyler2612) reported

    @NOW if you want to retain your @SkySports subscribers then you REALLY need to sort out the break-up in sound and picture that has blighted your service in the past 3 weeks. Really poor.

  • KennyGy2k
    KennyGy2k (@KennyGy2k) reported

    Hey @SkySports fix up and put it on the Arsenal trophy parade stop doing nonsense

  • SteveGrange77
    OriginalCrackfox (@SteveGrange77) reported

    @SkySportsPL @SkySports Awful coverage post match. Why didn't you show the Arsenal players celebrating with the fans at the final whistle? Why are we having to watch West Ham and Spurs interviews? I've always dismissed the "Sky hate Arsenal" conspiracies, not any more.

  • assibit
    CFC Captain (@assibit) reported

    @Blue_Footy @SkySports Kudos to the top herachy of AC Milan. Until the clowns emulate AC Milan, I will never trust them. @Blue_Footy please, kindly draw their attention to what AC Milan has just done after the end of Season review.

  • FareedSaumtally
    Fareed_s (@FareedSaumtally) reported

    @Khan_rule1 @GoonerGirl1969 @SkySports We are the Champions, No ******* time for LOSERS! Now Shut ******** up moron…

  • Chanice_hbu
    Chanice🥀🖤 (@Chanice_hbu) reported

    This whole week my sky mobile has had no signal?! What am I actually paying for please. @SkyHelpTeam

  • salbre81
    Sally💚🤍💜 (@salbre81) reported

    @mgsevs @SkySports Terrible wasn't it and honestly so little excitement around the goals. No passion at all

  • Bwire_22
    dennis kabei (@Bwire_22) reported

    @SkySports That's greed Enrique...help others who have none

  • GoonerGoggz
    SG14💦 (@GoonerGoggz) reported

    Poor poor coverage from @SkySports , for **** sake you’ve given us options to watch certain games and post game shinanigans… if we wanted to sit and watch West Ham or Spurs we would’ve. Zero spotlight on Arsenal, even after becoming champions, the agenda is still on