Sky Outage Report
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 05: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Barnsley, London, Southwark, Hammersmith, Prestonpans, Thornbury, Aldershot, Coventry, West Bromwich, Croydon, Enfield Town, Hampstead, Mansfield, Hackney and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cheesed off chauffeur
(@edin_chauffeur) reported
@SkyUK Doesn't really help to be honest. You are the only tv service that imposes a pin. I need to know why? I'm well above the age of watershed, there is absolutely no chance of anyone else using my tv, I'll sign a friggin legal waver, so why are you the only provider to impose a pin?
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Thomas M
(@Tman5331) reported
Probably good ESPN leaving F1…they outsourced the entire coverage to SkySports plus for a network that has inside stories on obscure borderline sports they did not move the needle with special programming
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Scott E
(@ScottEaglen) reported
Please @premierleague @SkySports @tntsports DO NOT bring in: - Individual player walk outs - Half time shows - Ref cams - ‘Superior POTM’ - Boxing announcers We literally just want to watch football in this country. Don’t ruin it like this crap #FIFACWC
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M K
(@MK6074158551841) reported
Sky broadband totally down in Blanchardstown since last night @sky @SkyHelpTeam
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Dean Bamforth
(@deanb6666) reported
@SkyHelpTeam Very threatening language. People wouldn’t leave if it you gave value for money. The quality of content goes down but the prices go up
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Martyn_Rolly
(@martynrolly) reported
@JMACL1673 @virginmedia @SkyHelpTeam Yeah unable to sign in
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blades 🤜👊
(@blades_sufc_1) reported
@SkySports Not be8ng funny anything confuses this idiot! Unreal footballer but thick and gormless as **** ... good job he has an unreal talent and money he'd be ****** otherwise
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Lee
(@lgwwfc) reported
@SkySportsTennis @SkySports Bad day for tennis
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Perry Watts
(@Bastythegreat) reported
Hi @SkyUK I've been trying to sign up to your service for 5 days and it's failed every single time...why? How hard is it to get broadband!! It's pathetic and worrying if I can't even sign up, how will it go IF I manage to be a customer!!
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adam robinson
(@adamrobinson86) reported
@SkyHelpTeam Hi we have two mobile phones with you but having big issues with one
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Paul Newnes
(@PaulNewnes5) reported
@SkyHelpTeam Don't think there is any need for that sort of attitude, if you have a problem with certain individuals, contact them directly & personally, don't just threaten everyone. not very helpful from a so called "help team"
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Andrew Kirk
(@AndyK1963) reported
@LFC_Laith Behave PSG have finally run out of gas The Chavs has done **** all season and probably shouldn’t be in the tournament based on current results Bizarrely they are there and Skysports aka CFCTV are treating this like some historical win Shite
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🍷🏴Jude 🏴🍷
(@JMACL1673) reported
Anyone else getting asked to set up 2FA when trying to sign in to Sky Sports app using #VirginMedia credentials and not getting emails or text codes through? Is this even legit? @virginmedia @SkyHelpTeam
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kcufti kcufti
(@Kcuftiagain) reported
Get #archer off FFS. He's not the answer. Why didn't you start with #Carse? Idiot #ENGIND @SkySports @bbctms
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Laura
(@LaurLaurD16) reported
Great poor customer service from @SkyUK !!
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Natzrey
(@NatzRey) reported
STILL waiting for that callback @SkyUK !! Now approaching the 3rd week since the initial call. At least 8 calls to you, 1 letter of complaint, and still no resolution. Unbelievable…
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i m K E V L A R
(@_imKEVLAR) reported
@SkySportsPL who be this? Why will Legends who should stay at home come to Skysports & destroy their Club Status by talking bad against their own CLUB? How? How much?
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Ghöst Ŝignals 🖲
(@darkknight_al) reported
@6ftPaul @SkySports the fact that you can psychoanalyze someone without you doing the same for yourself is to me kinda funny. moreover, why don't you fix the sh!t immigration problem and crushing of the precious British culture by foreigners instead
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…
(@P0R7ER) reported
@virginmedia @SkySports @O2 is there any issue’s with virgin media users logging into the sky sports app? Put email in then get error. Any info please.
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Paul Shillito
(@CuriousPSh) reported
@SkyHelpTeam What an oddly threatening post to randomly upload on a Sunday morning. Do you think we’ve all forgotten when your service utterly crashed earlier this year? And our wallets feel your fees every month. I don’t think this was well judged at all.
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dAve Fletcher 🦉
(@_dAveFletcher_) reported
Oh dear @virginmedia / @SkySports - You seem to have changed the login pages to watch SkySports online and now I can't logon... "Access Denied". The Cricket has started and I've been watching it fine until today!
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Martyn_Rolly
(@martynrolly) reported
@JMACL1673 @virginmedia @SkyHelpTeam Bad news, will have to put radio on
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Seth Jackson-Carter
(@SethCarterChat) reported
@SkyHelpTeam When should I expect a refund for loss of service?
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thekidsareblue
(@loudclamour) reported
@Carra23 who want to sign for Chelsea! So biased. Why sky sports @SkySports is going down the pan. One of the best young teams ever.
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Peter Reynolds
(@pdnr777) reported
@SkyUK how can I find out if there is an outage for services in county Durham
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侍
(@eld3nlrd) reported
@oof12345678902 @SirDunya24 @SkySports He’s not gonna **** you lil bro he’s into kids
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The Welsh Bull⚡️🔋
(@TheWelshBull) reported
@SkySports He should have stepped down for the lifting of the cup, could be seen as a lack of respect or just pure naiveness #CWC2025
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Malcolm Nicholas
(@MalcolmNichola1) reported
@maxjack52423308 @SkySportsGolf @SkySports I saw him and thought the same. Sorry, but the commentators saw he engineered some slow play during the round.
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Ewan Young
(@Swindon_Hibee) reported
@SkyFootball @SkySports Dear God, they ain’t even the best team in London never mind the world! What a joke.
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Teresa 💜
(@Terristarfish) reported
@SkyHelpTeam decided after a few weeks I'd attempt to watch TV.. well that was a silly idea, not enough speed to watch channel 5! Really getting fed up with the pathetic service!