Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (19%)
• TV (11%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Nottingham, London, Whitehaven, Southwark, Cardiff, Wirral, Manchester, Blackburn, Blairgowrie, Newcastle upon Tyne, Portsmouth, Harringay, Southend-on-Sea, Enfield Town, and Newport Pagnell.

City	Problem Type	Report Time
Nottingham	Wi-fi	35 minutes ago
London	Internet	1 hour ago
Whitehaven	TV	2 hours ago
Southwark	Internet	2 hours ago
Cardiff	Wi-fi	2 hours ago
Wirral	Wi-fi	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ☀️🎀 𝒞𝒶𝓉 🎀☀️ (@CatMonnington) reported 5 minutes ago

  @SkyHelpTeam hi I’m currently abroad and my phone is not working to make or receive calls / not bothered about the data but want to be able to receive calls I’ve tried your help guide and nothing works

• 
  Idub Liu (@IdubLiu) reported 6 minutes ago

  @SkySports WORST WC with many bias referees - the World has witnessed. Personally I have seen FAR BETTER WC tournament.

• 
  Lucy Edwards (@Lucy_Edwards07) reported 7 minutes ago

  @Michelle71966 My Dad has been trying for months to get @SkyUK to help him view his mobile account on the app and literally NOBODY will help him. He doesn't understand the tech & just wants to see someone face to face. He's not an idiot he just wants to see a human being and have some help.

• 
  BIGFISH (@blackbadge9903) reported 13 minutes ago

  @SkySports Hyping your players will never work , u can't compare Saka with Messi

• 
  Ottis Daily (@OttisSnr) reported 13 minutes ago

  @KenzarMafia @SkySports Still stupid retiring a number for Jude . He’s just a good player nothing more

• 
  BB (@BBkvnf) reported 17 minutes ago

  @SkySports Sack Tuchel in the morning . Awful negative management

• 
  Kieran Shepherd (@shepki) reported 19 minutes ago

  Parking the bus. It is literally the worst thing ever. What are we doing. It’s messi. It’s Martinez. It’s madness. We’re not 2 goals up. I’m a spurs fan. I watched years of being bad at parking it. Bring on Saka. Get the second goal. #englan #skysports

• 
  Aibo (@Moozment) reported 24 minutes ago

  @SkySports The US should never host another World Cup again. This is actually ridiculous. We are here to watch the game, not some throwback pop concerts for Madonna and co. 30 mins has serious implications on players & it destroys the whole intensity of the game. FIFA is a joke

• 
  Trevor Norris 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️ (@TNorrisBC) reported 25 minutes ago

  @SkySports I’m Canadian, and I’ve loved having the World Cup here, but there should never be another World Cup in North America. This is a travesty.

• 
  yoonitedLEEDS (@yoonitedLEEDS) reported 25 minutes ago

  @SkySports Another law that’s been broken this wc to suit the yanks

• 
  A (@AdwilKhan) reported 26 minutes ago

  @SkySports someone needs to oust infantino that piece of **** is ruining the game

• 
  Dani☔🥀 (@danni_OSullivan) reported 28 minutes ago

  @SkyUK broadband has got to be the absolute worst! Nothing but connection issues.

• 
  happy each day (@GarethE43671959) reported 29 minutes ago

  @SkySports Isn’t it dangerous for players to cool down for 30 mins then start running around again? It’s utterly pathetic and USA should NEVER be allowed the World Cup again

• 
  Pete (@MrPTB) reported 33 minutes ago

  @ArafaKamoga @SkySports Do you even have a TV You’re supposedly team Argentina but want England to win Get to **** you sausage

• 
  Jackie Roberts (@Jackie1roberts) reported 35 minutes ago

  @ThraggGrenade @Ragazzi001 @SkySports Never, won’t happen. FIFA are not in charge of European leagues and the fans wouldn’t want it.

• 
  Ab Tekkers (@Absoulute49) reported 38 minutes ago

  @SkySports You are literally part of the problem. No shame

• 
  SENECHAL (@khthejudge) reported 38 minutes ago

  @SkyHelpTeam currently away in Tenerife. 5 Sky mobile customers here all on different devices and contracts and not one is able to ring out. Roaming enabled nothing wrong with settings and the phone is a brick using your network.

• 
  Stuart Slaney (@StuartSlaney2) reported 41 minutes ago

  @SkySports Do the teams get a fifteen minute cooling down then fifteen minutes warm up. Joke competition. FIFA ruined our beautiful game

• 
  DefKlaw (@DefKlaw) reported 43 minutes ago

  @SkyUK fix your internet. You useless sacks of ****.

• 
  SobozLFC (@ItzDartanium) reported 48 minutes ago

  @punk11000 @SkySports That's not the final retard. It says FOR THE FINAL. U don't even have a blue tick but want to speak **** to sound cool. Just stfu with the messi bandwagon ****

• 
  Todd Rowley (@TheToddRowley) reported 51 minutes ago

  So, have not been able to access Sky Go recordings since yesterday morning. Luckily, because @SkyUK is a responsible service provider, it emailed its customers so they didn't waste their time trying to resolve it. I'm joking. @SkyUK hasn't said a word, even after 32 hours...

• 
  Arsenal Born (@Yockney) reported 53 minutes ago

  @SkySports Worst world cup in my lifetime. I'm in my 50s

• 
  LXR (@lxreilly1) reported 54 minutes ago

  @SkySports US should never be allowed hold it Again. Infantino needs to go.

• 
  Moses Odhiambo (@mosestein) reported 56 minutes ago

  @Jackie1roberts @SkySports No law require players to warm up if they haven’t played for 30 mins. But they can warm up if they want to. Also the law says a football match should be 45 mins each half - so 90 mins in total but matches sometimes go past 100 mins in additional time. So damn the law!

• 
  Kaseke (@Kaseke65195975) reported 57 minutes ago

  @SkySports Just like France against Spain England will never win against Argentina

• 
  Teodor Hristev 🇧🇬 (@TeodorHristev) reported 57 minutes ago

  @SkySports He was our coach, will never forgive the stupid yanks...

• 
  Sleigh (@RyanSleigh) reported 59 minutes ago

  @SkySports It’s been bloody awful!

• 
  Clarky (@Clarky648892) reported 1 hour ago

  @SkySports I’m sure the Iranian team agree. 🙄 Worst World Cup I’ve ever seen tbh.

• 
  Robert Stanley (@Stanrobber) reported 1 hour ago

  @SkySports That man has no shame, no sense of reality. @FIFAcom, you are the biggest piece of **** this planet has produced.

• 
  maty (@matyio_) reported 1 hour ago

  @SkySports Good idea 👍 And so the players’ muscles don’t cool down and lose readiness, they’ll just dance with Shakira. The lads will simply play worse afterwards… and it’ll be much easier to pick up an injury…