Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 02/28/2026 18:00

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Kingston upon Hull, Dudley, Batley, Enfield Town, Northwich, Ross on Wye, Norwich, Normanton, Ipswich, Hammersmith, Milton Keynes, Hackney, Tower Hamlets and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomKingston upon Hull TV
United KingdomDudley Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Bayla08 David Bayles (@Bayla08) reported

    @danielkent15 @SkyHelpTeam Not sure Sky can fix your dodgy stick 😜

  • Percy2Percy JP (@Percy2Percy) reported from Great and Little Preston, England

    Is there a non child presented option of this game @SkySports? Some of us have kids and hate listening to this level of bollocks, it's not cute, it's ****

  • ChrisLesli1966 Christopher Leslie (@ChrisLesli1966) reported

    @SkyUK you are going to have serious problems get people to renew there contracts after the PDC quarter final match last night where the drunk crowd demonised Price. I would consider your broadcast contract with the PDC 🤔

  • nufc_seb nufc_seb (@nufc_seb) reported

    Anyone else sky sports player throwing up an error? Watched the oldfirm Derby perfectly fine earlier now I’m trying to get the Brentford/Liverpool game up it just errors. #SkySports

  • john_jrw John Williams (@john_jrw) reported

    Is there any game in which the RS are involved in where Carragher isn’t present? Typical @SkySports. Carragher = RS games, Neville on United’s matches and Smith on Arsenal matches. Bias at its worst. #SkySports

  • Jhickman077 Hickmatic (@Jhickman077) reported

    nah wtf is this we get barely any games on skysports n the one we get there is little kids commentating😭😭

  • itsdavidben David Benjamin (@itsdavidben) reported

    @El_Cunto76 @SkySports Yet one wasn’t given? Pretty sure it does work like that as I’ve seen plenty of penalties and fouls not given when the ball has gone. Very different from taking a player down during a goal scoring chance if it’s already gone wide.

  • JonnyPGood1 Jonny P Good (@JonnyPGood1) reported

    @SkySports @Carra23 Imagine paying to watch this ****

  • jamesbowman1807 James Bowman (@jamesbowman1807) reported

    @SkySports @Carra23 @GNev2 Pity this isn’t included with the Sports package. Fail.

  • A_G_89 AG (@A_G_89) reported

    @GNev2 @SkySports Has poor old Klopp managed to rub his two pennies together and pick a team for today? It must be so tough for him only spending about 650 million in the last few years 🙃

  • jezwyke Jez Wyke 🤎💛💙🤎🖤 (@jezwyke) reported

    @SkySports @Carra23 Is this **** supposed to be funny or something?

  • Turner_LFC Martin (@Turner_LFC) reported

    @SkySports @Carra23 Fix the sound on UHD lads

  • AnthonyJessop1 Anthony Jessop (@AnthonyJessop1) reported

    Why don't @SkySports give us a choice of commentary when Tyler's boring the **** out of us?

  • pablo_beee Paul (@pablo_beee) reported

    @SkySports why have you got a child co-commentating in the Brentford v Liverpool match? Enough of this woke bollox! Ffs - we pay for top quality coverage. Your service is easily cancelled!!

  • rodeehu mrsH (@rodeehu) reported

    @SkyHelpTeam having issues with my mobile service today…currently no 4G or 3G. Loss of signal earlier this afternoon too :(

  • BJRoute66 BJRoute66 (@BJRoute66) reported

    Memo to @SkySports STOP WITH THIS BLOODY WOKE NONSENSE the kids you have co coms its EMBARRASSING... if l wanted to listen to kids ld put on JACKANORY!! PLEASE STOP THIS ****! #BreLiv #BrentfordLiverpool #StopThisWokeNonsense

  • _CFCEthan Ethan💖💜💙 (@_CFCEthan) reported

    @N0ahFSV @CFCPys @SkySports It’s hard to say whether he had a bad relationship or not. He might’ve gotten on Boehlys bad side at one point or another. What annoyed me was the same monotone tactics when we all know he has multiple systems. Like at PSG he would employ 4-2-2-2, 4-4-2, 4-3-3, 4-2-4-1, 3-4-3

  • marcrenton9 marc renton (@marcrenton9) reported

    This commentary with these kids is just not working @SkySports More annoying than Micheal Owen commentating.

  • PV7903 El Nino (@PV7903) reported

    Why is there kids on @SkySports commentary.. when drury can’t get a look in !? And I pay for this **** .. Mad .. still better than Neville but get them OFF #BRELIV #lfc

  • _thepot74 Matt Kimberley (@_thepot74) reported

    @SkyHelpTeam is there an update on the outage in B97 Redditch, we've had no internet since Thursday?

  • neyobggy Niyi (@neyobggy) reported

    @CFCPys @SkySports The problem as always been the players not dis ones, dem dey dier wen we dey chop am too

  • NE6geordie NE6 geordie (@NE6geordie) reported

    @SkySports @Carra23 @GNev2 Absolutely awful idea, nobody wants to watch van dijk being interviewed by two 10 year olds. It’s cringey AF.

  • jawilliams7 john (@jawilliams7) reported

    @MR_P1CK3R1NG @SkyUK @SkySports Just googled. Common problem. Go. Setting>setup > audio visual and select picture resolution. Then click on 2160p but select 8 bit instead of 10 bit. Worked for me

  • b26westy Mark Weston (@b26westy) reported

    @SkySports bring back fanzone not this juniors crap

  • LauraJWilson2 Laura Wilson 🦋 (@LauraJWilson2) reported

    @SkyHelpTeam @anfield1forever Also got the same problem, sound keeps going on and off on the UHD channel 401

  • oldtrafford9990 Oldtrafford999 (@oldtrafford9990) reported

    @SkySportsPL @SkyHelpTeam I'm paying for Sky Sports, an absolute fortune every month and you decide to put children on presenting etc. I didn't pay for this service, I expect top punditry. Are you going to issue me a refund for this shite which you are providing?

  • DbbsShns Kieran Stanley (@DbbsShns) reported

    Wtf is this pl juniors. Get it off my screen #SkySports

  • JayneHankinson2 Jayne Hankinson (@JayneHankinson2) reported

    @SkySports Penalty and the keeper knew it, that's why he feigned injury. Poor officiating once again.

  • BadProsper 𝑺𝒂𝒏𝒌𝒂 𝑨𝒓𝒕𝒆𝒕𝒂🕊️⭐🇸🇳 (@BadProsper) reported

    Wtf is SkySports doing letting kids cocomment the game

  • bjholmes48 Bholmes17 (@bjholmes48) reported

    @GNev2 @SkySports Gary wtf are these commentators they are absolutely terrible