Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Dundee, Bolton, Blackburn, London, Uddingston, Chelmsford, Derby, Cardiff, Aberdeen, Birmingham, Ilford, Manchester, Fareham, Eastbourne and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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IJ
(@ij_bravas) reported
@SkyHelpTeam Internet been down in BN15 for 7 hours now, any issues we should know about?
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Craig
(@craigyyy_boy) reported
@SkySports What about Anthony Taylor for poor refereeing?👏👏👏
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HAYCH.
(@footytopicsz) reported
@SkySports never talk about arsenal except for when they are in crisis or get pumped by other teams
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jimmy sowden
(@jimmy_sowden) reported
@SkyHelpTeam Have you a time machine or do you work for a company that chooses Principle’s over small print and when a product falls short accepts that the customer deserves to send it back outside the allotted time it says ? :)
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JB
(@JordanBrogan__) reported
@SkySports embarrassing making Graeme Souness issue a statement explaining himself. Should be backing your employee 100% and outing the faux outrage from people who should know better! @EniAlu
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Tom Bones
(@TomBoyoBones) reported
Jamie Carragher obviously never saw Eriksen in his last season at Spurs. He was awful and that’s why we didn’t come back in for him. Simple. #SkySports
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Richard
(@RichardMorgan84) reported
@TenHagBalI Fed up already with @SkySports and @GNev2 mentioning he's 5ft 9 at every opportunity 🙄. Why not mention the English players next to him that's been awful for years.
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❌Jessica-Leigh Emery ❌
(@Starry_Eyes666) reported
@SkyHelpTeam I have had speed issues and basically, my Internet does not have much signal at any other part of the house except the room with the router in (which is useless as it's the dining room)
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Stephen Young
(@1969_stevieb) reported
@SkySportsPL @SkySports What's the worst ground you ever played or commentated at. Is there a PL player you really don't like. Apart from each other.
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Tim Bryent
(@BryentTim72) reported
@SkySports Football is being run by idiots no wonder lowest numbers in grassroots football ever. **** to watch every game a ref ruins it for us fans. VAR making refs scared to blow their whistle. SHITE
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Steph Karis
(@StchephK) reported
@WeAreOpenreach have spent the past few days in the phone to @SkyHelpTeam as our broad band has not worked since installation. Latest up date you guys need to fix our line, please help!
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Deborah Aldridge
(@DSA_Designs) reported
@SkyHelpTeam Im really unhappy. No one could offer me an incentive to keep my television and recently walking through my local shopping centre, SKY were offering Broadband, TV and Netflix for £35!!! How come I was not offered this deal having been a customer for 13 years!
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Nick Brennan
(@nbren007) reported
@SkyHelpTeam Its a shame, after phoning 4 times, being fobbed off. They finally said they couldn’t help. Not great, I thought VIP platinum mean’t something. I have mobiles and TV with Sky, I suspect I won’t once the contract ends. I’m so furious and disappointed with Sky. 😡😡😡
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just an honest guy
(@70mutley) reported
Now that Graeme Souness has been made to clarify his comments yesterday on @SkySports , will @Bethany_Eng15 issue an apology to him for her criticism of him because she doesn’t believe you can refer to matches featuring only men as being a man’s game
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Douglas Mcarthur
(@Douglas15358209) reported
Watching Monday night football. I thought Liverpool Palace was tonight. The melt down with #mufcNobody cared when it was Ashley era. @skysports. Double standards #nufc
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Garys_Goldfish
(@Garys_Goldfish1) reported
@SkySports Tuchel should have been sent off after his touchline run to celebrate a goal. No card shown. The second incident would never have happened. @SkySportsPL @premierleague and the referee have a lot to answer for. It is a disgrace.
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Red19
(@Red1together) reported
@GNev2 @SkySports Funny football is much older and before plastic sky took over teams had problems and got over them but sky and talkwank radio just **** stir trying to make stories up . And the football was just as good played by men and not by girls rolling around holding the wrong ankle
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The Grich
(@grich_the) reported
@theRealEnzoMac I will cancel my Skysports subscription if they remove him for this.
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Fez MUFC
(@MUFC2023) reported
MNF Scousers V Palace on @SkySports but guess what there talking about. Man Utd. HATED ADORED NEVER IGNORED 🇾🇪🇾🇪🇾🇪🇾🇪🇾🇪🇾🇪🇾🇪🇾🇪 @GNev2 @DavidJonesSky
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David Bruce
(@davidbruce70) reported
@goonerN7 @SkySportsPL @SkySports Well cancel your subscription you 🤡
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mark mundy
(@smalltrend) reported
@lloydgreen88 @SkySports Behave yourself. Ineptitude yes. Poor judgment yes. Corruption give your head a wobble
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Ash
(@itstheusual) reported
@SkyHelpTeam This has now been off for over 5 hours now. With absolutely no communications from Sky, nothing on your website to say it may be down just this Internet check. Is there anyway to get an update or is it just sit and hope my Internet eventually comes back sometime?? Poor service...
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Dannylogan
(@Dannylo89011163) reported
@AberdeenFC @SkySports treat Scottish football like a saturday night drunk they hand us paltry offers because we will accept it . We have to stand up together and Demand a better deal or hopefully get BT sports interested .
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Denise Lane
(@LaneDenise) reported
@SkyUK Why are you charging me for a full month when you were aware i was leaving? i have no contract, still getting hassle 6 months later, all numbers can not be contacted?? this is why i left you, stop fraudulently charging me for a service which was cancelled,see you in court.
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Josiah
(@Josiah09934156) reported
@SkySports Which rule????!!!! ****** poor league with stupid rules. What about the referee??? Why give referees too much power to ruin the league for some specific teams in your biased league? Come? Just know none of your referees is making it to the world cup for this stupidity
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🎮🕹Rich Hall🕹🎮 🏴👊🏻🤚🏻✌🏻🦎🖖🏻
(@Rich_T_Hall) reported
@alanrog3 @SkyUK What’s the BS excuse they give is it the same as the internet “you always get teething issues with new tech”. Or we know about it and have engineers working on it” 🥱
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Midlands mags ⚫️⚪️⚫️⚪️
(@scottie996) reported
@SkySports @SkyKaveh 25 min into the transfer show and it’s all #ManUtd 😡😡there **** talk about the rest of the league
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Dean
(@therealdeanog) reported
@BallTherapyYan If he stuck to that and we didn’t hadda listen to his commentary I’d be a happier @SkySports customer
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Noah Borunda
(@noah_borunda) reported
@SkySports Why conte that’s bull ****