Sky Outage Report
Why is my Sky service not working?
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Edgware, Blackburn, Newport, Letchworth Garden City, London, Ilford, Shrewsbury, Nottingham, West Malling, Fareham, Bangor, Sheffield, Birmingham, Manchester and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Edinburgh |
Internet | |
| Edgware |
Wi-fi | |
| Blackburn |
Total Blackout | |
| Newport |
TV | |
| Letchworth Garden City |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis Johnston ☮️✝️
(@JohnstonLew10) reported
@SkySports The problems with this. De **** is being pressured and forced into this. He do something he doenst want too just to play a cricket match. It makes it a empty meaningless gesture. It's like a mum taking a teenagers phone away and the teen would would anything for the phone .
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LindseyL
(@LinziJ84) reported
@SkyHelpTeam your broadband has cut out on me again! I’ve been on the phone to your lovely selves and now it seems I can’t even order a new router either. I’m slowly losing my tiny little mind. Apparently it’s flagged. Someone help me out? I can’t take a weekend talking to my fam
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AZK
(@Apc42003075) reported
@SkyHelpTeam hi, I've just ordered a new phone and it's going to my old address. Can you help me with this?
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revz
(@revzVS) reported
@SkySports Is he the problem though? I doubt Xavi would do much better if he was apppointed.
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Jezz
(@brightonjez84) reported
@SkySports What's the goalkeeper doing? The standard is so so poor. It's embarrassing.
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Kirko73
(@Kirk42154958) reported
@steeleyp_ @SkyUK Ah right, got you. 👍 What happens if there were to be an internet blackout? Would I continue to get Sky through the backup Freeview tuner?
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Craig
(@CraigCkArt) reported
@sorcererpds @SkyHelpTeam But my Internet is work, it was saying before that, "you Internet xould be faster, may be due to bad weather"
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carl newbold
(@CarlNewbold) reported
@SkySports He never was
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internet good boy 🍩
(@KlyntarCzar2099) reported
@SkySports Damn, I was enjoying the comedy
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Georgie Andrews
(@Georgiebird3) reported
@SkyUK my broadband has stopped working overnight. No one has touched it. Ran your tests. Says need to book engineer to visit but you’re going to charge me £15. Why? I haven’t done anything to it therefore why do I need to pay when it’s your problem?
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tiffany⚔️
(@dewsburyblade97) reported
@SkyHelpTeam our sky q box won’t let me watch catch up as it says it isn’t in my subscription but it is, how do I fix this ?
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Iam_rom
(@Iamrom13) reported
@SkySports There is a coach having three years in a team he is poor but still having a job it's very disappointing
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Craig
(@CraigCkArt) reported
@sorcererpds @SkyHelpTeam I have that same problem, can't detect the hub 🤔 when running the test
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deano
(@deanoharddance) reported
@SkyHelpTeam No I'm a new customer .
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fake dub
(@_fakedub) reported
@SkySports should've never left the dutch national team.
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John Joyce
(@villa_pogue) reported
@maroonajambo @SkySports @spfl Not to broadcast Ran v Abe or Hibs v Cel and instead show Preston Reserves v L'pool's embryos was scandalous tbh Worst decision since Gary Glitter decided to get his computer serviced
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Sean O'Connor
(@SeanOConnor180) reported
@SkyHelpTeam is there a speed issue with broadband in the south of Ireland? Mine is very slow the last several days.
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Michael Nichol
(@Nichol_5) reported
@Iain_Race @RandyscrandyL @SkySports Have you read this guys original tweet or you just here to say Ole’s shite? Not once have I said Ole is the answer, but God forbid I support a guy who’s giving his best to turn the club around and done a good job with what talent he has. Destroying “Davy Klaasen”? Give owa
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JJJ
(@JJJ3507) reported
@SkyHelpTeam So you may be getting the claimed speeds at the main junction box but the speed at my house where it counts is terrible 😡🤬@Sky #skyglass
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MaxYNWA
(@KingdomMaxLTE) reported
@SkySports Needed another billion, poor lad
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David G. Paul
(@jedi58) reported
@jofwise @SkyHelpTeam Interested to hear what it's like. TP Vision makes the panels, and they also make the panels for Philips TVs (which is one I've never tried) I know I won't try it myself, as the internet connection round here is too unstable
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Shaun Laver
(@ShaunLaver) reported
@SkyUK I appear to have lost some emails between 20th and 26th October can you help please?
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Science Fiction
(@ScienceFiction7) reported
@madaboutHolly @SkyHelpTeam It’s happening with me too. It seemed to happen with Brassic too for lots. It’s a problem at your end Sky
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Jo Frazer-Wise
(@jofwise) reported
@jedi58 @SkyHelpTeam We’ve got so much clutter and complicated set up I just wanted simplicity. Plus our dish loses signal a lot in bad rain. I have found some people loving it and I’m not expecting it to be like Sky Q so fingers crossed!
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Anish Jha
(@AnishAllan) reported
@palindromfid @SkySports Salah is a winger idiot. Its u who is too insecure abt salah.
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stefan atter
(@redarmyof1) reported
@SkySports Ole out, Koeman in? - are we so far down we need to buy ex-Everton Rejects for managers?
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Michael Nichol
(@Nichol_5) reported
@Iain_Race @RandyscrandyL @SkySports The energy for a Ole defeat far outweighs any other managers was the point I was making. Overreactions. Not the reaction to us getting beat off Liverpool. The overreaction of saying the 3 years has been awful. I said your crowd was quiet, you hit the roof. I doubt Ole signed him
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richard harcourt
(@rick031055) reported
@Swifto78 @SkySports Danny Mills useless player who won **** all. HE WAS JUST **** !
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Chris
(@creynolds1975) reported
@jofwise @SkyHelpTeam I'm on hold for em to collect it back had nothing but trouble from day 1
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John Boy
(@johnmarshallcpc) reported
@SkyHelpTeam Shocking service