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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, London, Dublin, Normanton, Birmingham, Bognor Regis, Maidenhead, Ilkeston, Norwich, Gravesend, Wednesbury, Burntwood, Blackburn, Derby, and Manchester.

CityProblem TypeReport Time
Glasgow TV 2 hours ago
London Internet 2 hours ago
Dublin Internet 3 hours ago
Normanton Internet 3 hours ago
Birmingham Wi-fi 3 hours ago
Bognor Regis Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Bamincho_
    toby (@Bamincho_) reported

    @rogersmummy56 @SkySports Go and fix it for them plumber 🙄🥴🥴🌚🙄

  • davidtaylor57
    david taylor (@davidtaylor57) reported

    @SkyHelpTeam is there a problem with logging into emails AS can’t access them on ma I phone & Mackbook??

  • Brandon30772140
    Brandon Khan (@Brandon30772140) reported

    @SkyHelpTeam your internet is ******* dog **** at the minute , I can’t play a game

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

  • pisgahjag
    J-G (@pisgahjag) reported

    @RBR_Daily F1 feed has the worst commentators, stop watching altogether. SkySports is better by far.

  • iamsteezze
    🔰Steeze Trafford🔰 (@iamsteezze) reported

    Shameless Skysports. They’re never tired of being a disgrace

  • Otees13
    Mikel Supreme (@Otees13) reported

    @ben_cole90 Shut this **** down @SkySports a stain

  • Flemo82
    Mike Fleming (@Flemo82) reported

    @Boro_Breakdown @danamalt Does my head in the lad at the beginning was on Skysports being humble, then you see this clip!!! WTF horrible club even worse fan base

  • vivakenaldo
    ken hughes (@vivakenaldo) reported

    @SkySports New fake era is crap . No thanks

  • Poodlepupboy
    Antonio (@Poodlepupboy) reported

    @Billie_T We're a massive ******* club, and this has been nothing short of fraud. Cancel your @SkySports

  • ellakerris
    Stuart Williamson (@ellakerris) reported

    @SkySports @SkySports who ******** is this in a hamilton helmet?

  • moconnell710
    blues brothers MCFC (@moconnell710) reported

    @SkySports Crap squad England won't get past the Qf

  • _nicks_tweets
    Nick (@_nicks_tweets) reported

    @SkyUK hi I need a email address I can contract you on. It looks like my number has been incorrectly associated with an account. Either the entire thing is a scam or someone has entered a wrong number. I would appreciate it if someone could help.

  • DMFOFFCIAL
    DEAD MEAT FAN (@DMFOFFCIAL) reported

    This is unrelated, but SkySports commentators are so inconsistent with how they react to stuff. Like why ******** do they sound so dead seeing the current leader of not only the race, but championship, slowing down. Like have some reaction ffs.

  • chapatoni
    Pete Chapman KOS (@chapatoni) reported

    @AndyMk_83 @SkySports I never want to hear the word Legend for this man ever again

  • SalesBud
    Martin Macfarlane (@SalesBud) reported

    @maroonajambo @BBCSportScot @SkySports Andy, I agree it would be great to watch it on the BBC but the real problem is the lack of £ the BBC in Scotland invest in Scottish football. It’s relative peanuts compared to what they pay to English football.

  • c_p_griffin
    Courtney Griffin (@c_p_griffin) reported

    @SkyHelpTeam @SkyUK your customer service is so bad. We’re without internet (for the last 18 days) & you have failed to help & refuse to book an engineer as the ‘system shows internet’. I’ve followed instructions etc but you refuse to help. MAKE IT MAKE SENSE! £187pcm for what!

  • Arrowmaker15
    Robert Fletcher (@Arrowmaker15) reported

    @SkyUK still no call to resolve issues raised obverse a week ago, shouldn’t be up to me to chase you…

  • AcMarygale
    ashley coates (@AcMarygale) reported

    @SkySports Need something unexciting to calm down from whirlwind of the weekends MotoGP.....

  • TipTopKlopp
    TipTopKlopp (@TipTopKlopp) reported

    @AdewoluAre He should've been sacked by @SkySports after the spitting incident.

  • mattblake94
    Matt Blake (@mattblake94) reported

    @Jrchris_ @SkySports Where did I say I had a problem with you lot getting your trophy? See....you lot are small club level insecure FFS. Big clubs don't parade trophies just for the sake of it. Smh.

  • BertfromEng
    Bert (@BertfromEng) reported

    @SkySports Why has spit the dog got that stupid t-shirt on. I have a run for the Hysel victims t-shirt 👍

  • MohammedAliu6
    Cybron🇬🇭 (@MohammedAliu6) reported

    @SkySports Waited three seasons and still ended it with a brace. Ronaldo really cannot help himself

  • VRoonaldo
    Manchester United (@VRoonaldo) reported

    @KobiiBanks Now you know why I cannot stand Liverpool. They've quite literally become the laughing stock in PL within 12 months. Carragher can't still help himself. This clown and Gary Nevile need to be moved on from @SkySports

  • Original_Moldo
    Moldo (@Original_Moldo) reported

    @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

  • RanchScimitar
    Ranch flavoured Scimitar (@RanchScimitar) reported

    @talkSPORT @SkySports @NOW Now TVs sports streaming service is utter tripe btw. A User Interface that looks like something from the early 90’s. Constant lagging.

  • DecIanWaIker
    Declan Walker (@DecIanWaIker) reported

    @spurssglobal @SkySports Director of football infamous for overloading certain positions, leaving others short, shortsighted rash purchases of players & poor loans - building a squad that doesn’t function as a team… The guy will have nothing to do when he joins. The mess he would make is already here.

  • PouianCherloo
    Pouian (@PouianCherloo) reported

    @juvenewslive @SkySports Bro I see this and my first feeling is damn I really don't like these people..

  • SamGriff1
    Sam (@SamGriff1) reported

    All those pundits who slated us and said we were going down? Silent. They never give us proper credit, always obsessing over the "Big 6" even when they’re crap. ​We’re 6th. We’re in Europe. Time to put some respect on our name. 🍒🇪🇺 #afcb #talksport #skysports

  • utd_cappie
    simo cappie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇲🇦 (@utd_cappie) reported

    @TheSpecialRed1 @ZaidBalll @SkySports Okey special retard 👍🏻