Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (12%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Croydon, Exeter, Wandsworth, Hackney, Manchester, London, Birmingham, Hammersmith, Craigavon, Portsmouth, Oldbury, Swindon, Southwark, Glasgow, and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 34 minutes ago |
|
Exeter
|
Internet | 2 hours ago |
|
Wandsworth
|
Internet | 2 hours ago |
|
Hackney
|
Phone | 2 hours ago |
|
Manchester
|
Internet | 4 hours ago |
|
London
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew wright (@Andreww85373323) reported@SpursInsight_ @SkySports Don't be held to ransom **** the hecke deal off keep vuskovic
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Peter (@Peter1333565163) reported@SkyHelpTeam @SonamTik SKY SHUTTING DOWN ALL HELP SERVICES FOR THEIR ULTRA EXPENSIVE SERVICE
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Scott Campbell (@Scottc2511) reported@danielsjourney1 @SkyHelpTeam Buy powerline adapters, usually solves the problem.
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Darren omalley (@darrenO83) reported@SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?
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RedEndMU (@RedEndMU) reported@IvXv @UnitedStandMUFC @SkySports They have no European football and players on high wages ? They fall into psr problems meaning they need to make money by selling players ?
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Dan (@UKDan86) reported@danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.
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Kevin M (@kevinm19059) reported@talkSPORT @SkyUK Away n rap and cry more about how you’ve never been given a fair crack at management. You useless piece of ****
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Rich Sinclair (@RichRSin) reported@SkyHelpTeam I have to restart my SkyQ box every time I turn my tv on. I cannot use my minibox without restarting the main box. Was sent a new box. Didn’t solve issue. When will it be fixed?
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Mr. England🏴 (@ForeverUtd93) reported@kylebrass27 @UnitedStandMUFC @SkySports Yeah that was 2/3 years ago when he was 25/26 and just came off the back of a great season, he’s now 29 and had a poor season last year
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OPELA (@OPELA_NIC) reportedIt's high time false **** accuse are served equal dose of their own medicine How'd you charge or accuse someone with "****" while the accuser took her self to a hotel appointment. **** you Skysports for always bringing B.S **** nees to my TL
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Bego (@bezosishere002) reported@Blue_Footy @SkySports **** you idiot you have been saying the same **** for the last three months
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Біll.І.Дм (@illhate) reported@SkySports Terrible take. He is expected to be one of the best defenders in the Europe. At 19 he has shown that he can adapt and thrive in a top league. He's also expected to start for Croatia at the WC. Yeah, Spurs should sell him 🥴. This is why Sherwood is a pundit, and not a coach.
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Neil 🏴 (@GeordieNeilo) reported@SkySports The sooner England flop in this tournament the sooner tuchel is sacked! ******* idiot in my opinion!
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Freezer_Roebuck (@BackupFreezer) reported@josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.
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mark walker (@walker7698) reported@SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25
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Ian (@Ian820132913282) reported@SkySports Mr know it all done **** all typical sky sports ****** punditry
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Irut (@_thatsmeruth) reported@SkySports So it’s mean that personal terms is not a problem
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ムザファ (Muzaffar) (@MuzaffarMusa) reported@Goatciello well compared to Doriane Pin we can guess who's the better driver. Also she's doing well at SkySports F1 so even if her racing career doesn't work out she still got somewhere to go with all her experience as a driver.
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Ian Lewis (@IGL81) reported@SkyHelpTeam always so surprised by how bad the level of service is that is supplied by sky & their products. They hit rock bottom and then get out the mining equipment and keep digging to new depths.
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Uzumaki Tony (@thearsfamily97) reportedI commented "we all notice it, right?" on that training video and got bamboozled. Maybe those morons will shut ******** up now and agree that video was indicative of what Tuchel said (and what SkySports has confirmed) He is nowhere near fully fit, and hasn't even recovered from his injury.
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Tuppers 🐸 (@tuppers360) reported25 years with @SkyUK and the reward for loyalty is… paying more than a brand‑new customer. Cancelled. My wife can sign up cheaper. Brilliant system.
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You Hate My Voice (@myannoyingvoice) reported@SkySports Damn she's hot
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O.T.O (@accordin2trevor) reported@SkySports Too bad livramento had to go out that way
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Nathan Blood (@nattasswfc) reported@SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.
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Daniel Kerley (@danielsjourney1) reportedCan someone please help me @SkyHelpTeam I pay alot of money for your full fibre gigfast broadband but I just cannot get any sort of strong or consistent WiFi upstairs. I’ve been advised on the phone that I should have been told the speeds won’t be the same in other rooms unless I spend another £6 a month on another service and booster. I shouldn’t have to spend yet more money to receive a service I already pay for. This is ridiculous now, can someone with the authority to make decisions get in touch please as this is very unfair now
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Jesse Quantum (@jessequantum) reportedwhy are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports
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Sam Brown 🏴 (@SamBrow74823937) reported@SkySports Yet again, infatuated with Utd because we’re the biggest & greatest team in England. This would never have been said about any other club. Sky need Utd way more than Utd need Sky.
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Gerry Jones (@gerryjones78) reportedSo @SkySports red button option not working for superleague yet again 🤬🤬
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Bxrney (@BarneyJvw) reported@SkyHelpTeam @SkyHelpIreland you single handedly have the worse customer support of any business I’ve ever had to deal with, trying to speak to a real person is impossible, honestly feel like it would be easier to get into Area 51 then to talk with a real person! You are a joke!!
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Steve Smith (@SteveSmith40242) reported@SkyUK I’m disabled and think I made a big mistake going over to my broadband recently. Terrible connection,especially on my iPhone. Everything the engineer installed is completely out of my reach. I’ve sent several to you but had no reply. Maybe I should leave 😡