Sky

Sky Outage Report

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 02/02/2026 02:35

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Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Aberdeen, Ilford, Hackney, Basildon, Coatbridge, Wrexham, City of London, Mitcham, Cardiff, Bolton, Manchester, Stockport, Glasgow, Dublin and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Internet
United KingdomIlford Wi-fi
United KingdomHackney Internet
United KingdomBasildon Internet
United KingdomCoatbridge Phone
United KingdomWrexham Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mwaswaweru Martineli (@mwaswaweru) reported

    @SkySports Boss you are an employee. You don't want what the employer says,the door is open. Skysports quit the crap. You just desperate because you have been milking where you did not sow. Parasites you have been and always been. Football is evolving and dinasours like u will be left

  • MJFBR1 MelechJ (@MJFBR1) reported

    @Jr_756 @SkySports Just the fans from the 14 other clubs and the ones that will take your place Imagine going to places like work and being out of the football conversation Any top 6 (not even top 6) fan who thinks this is a good idea , needs help

  • jimoxstew Jim Stewart (@jimoxstew) reported

    @SkySportsNews @SkySports These clubs have been grossly financially irresponsible. As have many other clubs trying to keep up with them. Simple solution. Stop paying over rated underskilled players obscene wages.

  • Hellblazer_Sith Stephan 🏳️‍⚧️🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hellblazer_Sith) reported

    @SkyHelpTeam Already done this. Still the same issue. Not using my cell to call up as £££.

  • anaa05028478 anaa (@anaa05028478) reported

    @ranasam13725799 @SkySports worst

  • fp_friend FPFriend (@fp_friend) reported

    @Toonhendy @SkySports Exactly, who wants to watch the prem outside of this country without those 6 teams? Its a global brand. Hahahahaha come on now, you think big Mike Ashley turns down this invite if he gets one, get down from that high horse son

  • spongdooly Spongdooly (@spongdooly) reported

    @SkySportsNews @SkySports Said it elsewhere. This is a self inflicted problem. These clubs have overpriced and overpaid these players. Creating a new league will only exacerbate the problem.

  • JustTottenham Just Tottenham News (@JustTottenham) reported

    @Turkish1882 @ChampionsLeague @SkySports Of course they will, their big issue being they're not leading the way on it, on the outside hoping to get a look in.

  • mickmodern Mick Ward (@mickmodern) reported

    @James_A_Rogers @SkySports Very true. A distinct lack of @SkySportsPL saying they would never be showing #europeansuperleague Time for them, like their analysts, to step up

  • Cdodia Chirag Dodia (@Cdodia) reported

    @SkyHelpTeam Hi, I would like to cancel some of my sky tv, i’ve tried to do this online but it’s not working I would like to to speak someone over the phone and that’s not working so are you able to resolve this from this tweet. Please can you help me!

  • steviebronco1 Steven Castle (@steviebronco1) reported

    @KingOfTweetsUk @SkySports He made that comment a year ago. He's been asked last night and he was evasive as ****. I don't actually blame him. It wasn't a fair question at all to ask the manager.

  • GloriousMike3 Glorious Mike 🇬🇷 (@GloriousMike3) reported

    @ODIRILETAU1 @SkySports It's that. The problem is we didn't give him time, and we sacked right b4 a cup final.

  • FarquharChris chrisfarquhar 💙💛 (@FarquharChris) reported

    @SkySportsPL @SkySports Hinchcliffe sounded gutted. Awful pundit

  • SteveC60lds Bielsa believer (@SteveC60lds) reported

    @skysports commentator five seconds before Mane scores says “Mane hasn’t scored for 9 games”, five seconds before Llorente equalised says “Llorente hasn’t scored for Leeds yet”. Can you please ask him to say I have never won the lottery five seconds before tomorrow nights draw.

  • mark_mully Mark (@mark_mully) reported

    @Sjopinion10 If sky were offered a piece of this they’d be all over it! This is the same sky trying to charge fans £15 a game during a pandemic when most people were either furloughed, worried about losing their jobs or even lost their jobs! **** sky they’re just as greedy! @SkySports

  • GloriousMike3 Glorious Mike 🇬🇷 (@GloriousMike3) reported

    @ODIRILETAU1 @SkySports It's not that. The problem is that we didn't give him time and we sacked him right b4 a cup final

  • 72Mehdi M B Mehdi (@72Mehdi) reported

    @timcaple I broadly agree but #SkySports have no integrity, they are the type of parasite that would support a breakaway league. This is the network that has continually raised subscription fees despite record profits, not to mention some of the people they have employed over the years….

  • peterbouncyball Peter Ball (@peterbouncyball) reported

    @SkyUK can your share the cancellations telephone number please. Our bill has gone from £27 last May slowly creeping up to £62.02 today & forecast to be £70+ next month: for basic + SportsHD. SkyQ is riddled with faults. We have Prime & Netflix. Sky such poor value for money.

  • tips_terrible Betting Prophet (@tips_terrible) reported

    @ltfcdan @UtdAqui @SkySports They never said that

  • windygas Andy (@windygas) reported

    @SkySports You need to come out with @btsport and confirm you will support the @premierleague in kicking these clubs out if this progresses otherwise this position means nothing.

  • Toonhendy David Henderson (@Toonhendy) reported

    @fp_friend @SkySports I'm not arsed if its a global brand or not pal, and who is arsed who watches the prem outside of England? Luckily it wasn't up to fatty as we're **** and didn't get an invite. Maybe you lot shouldn't have been such ***** on the way up and people may have more sympathy.

  • sleepy0wl3 sleepy0wl (@sleepy0wl3) reported

    @SkySports Sky are really shitting themselves and must have instructed all pundits to whip up a storm. Hypocrites. I do laugh at all the fans of these clubs saying they will never go to a game again. Really? Stating “clubs are greedy”. All of you been blind for 20 +years?

  • Hellblazer_Sith Stephan 🏳️‍⚧️🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hellblazer_Sith) reported

    @SkyHelpTeam hello attempting to work this morning and my internet keeps dropping. Rebooted the router already. Light goes flashing orange, solid orange and then eventually back to green. Can I get some help please?

  • Juliagoolia1982 Jules (@Juliagoolia1982) reported

    @OpenreachHelp I want to know why you keep sending #kncircet to my home when each time they say something different, they don’t escalate the issue to you to repair, and they don’t even bother attempting to do a fix. @SkyHelpTeam you had on the notes not to send these gangsters.

  • JamesMcfish James McFish (@JamesMcfish) reported

    @SkySports DO NOT EVEN THINK ABOUT ASKING RANGERS TO COME SAVE YOUR CRAP SUPER LEAGUE. We are not interested

  • EspenVPettersso Espen Mowinckel Pettersson (@EspenVPettersso) reported

    @norwegian_andy @SkySports Why di u say shut ******** up @norwegian_andy ? Not a fan of journalistic integrity?

  • ScouseAndBrown Gaurav Dass (@ScouseAndBrown) reported

    @AbijitG @GNev2 As if @SkySports didn’t make PL unaffordable for the locals yet. Everyone wants to earn their buck. Till now, haven’t seen a word being said about the UEFAs new CL format which is essentially as bad if not worse (More matches) in a packed schedule.

  • casta_no Muhammed Nifemi (@casta_no) reported

    @SkySports I hate it I don’t care about the impact Just top this **** @SkySportsPL

  • matmo Matmo 😷 (@matmo) reported

    @JoDickoLFC @mrjakehumphrey @SkySports But you’ve been moaning about your internet for years! Move to someone else who can actually get Openreach to fix the issue for you!

  • Hellblazer_Sith Stephan 🏳️‍⚧️🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hellblazer_Sith) reported

    @SkyHelpTeam Plus over 10 minutes wait time so just going to add the my phone bill on my mobile. At the moment having to use data on my phone to work as it’s constantly disconnecting. Either I get help or I’ll buy my own modem and fix my network that way :)