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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hitchin, Manchester, London, Mildenhall, Swindon, Maidstone, Southwark, Bury, Ilford, City of Westminster, Hammersmith, Dublin, Crawley, Glasgow, and Hove.

CityProblem TypeReport Time
Hitchin Internet 3 hours ago
Manchester Internet 4 hours ago
London Internet 5 hours ago
London E-mail 6 hours ago
Mildenhall Internet 6 hours ago
Swindon TV 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jhjr66
    jules 89 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@jhjr66) reported

    @SkySports It’s all bollocks and FIFA crap

  • sh34lbyera
    ShelbyEra (@sh34lbyera) reported

    @silverstrack SkySports cannot stop waffling about how Russell is "struggling" with these regs, yet ignore the fact that no matter what he does his AI W17 is never gonna be in his favor for now.

  • jamminlambert
    jamminlambert (@jamminlambert) reported

    @SkySports Between the pair of them they've made loads of money, I'm in my 50s and this has been the worst world cup I've ever witnessed and Qatar was the previous one.

  • holywadie
    H.W.S (@holywadie) reported

    @Blue_Footy @SkySports The problem here is the 7th player from City academy and nobody talk about it

  • FPL_JD
    FPL_JD (@FPL_JD) reported

    @6thumbs @joethomlinson @SkySports He does understand that. That’s what he’s pointing out. Tuchel is an idiot for deploying that tactic.

  • DieHardGunner
    ✞ Shatterer of Lies ✞ (@DieHardGunner) reported

    @6thumbs @joethomlinson @SkySports Saka playing exponentially helps whatever tactics your employing, you are retarded Tuchel isn’t coaching club football for a reason, he’s ****

  • paulkelliher8
    paul kelliher (@paulkelliher8) reported

    @DeadlineDayLive @SkySports Lol 10m is bad enough as he is with double that . But this looks like another mistake that was made by fellow countryman kyogo . Ipswich about as good as Birmingham. Come on dazlen you could do something much better than Ipswich town. Small village in Norfolk

  • AtherleyChris
    chris atherley (@AtherleyChris) reported

    @SkyUK I absolutely 100% hate sky. Was conned into having your **** broadband, was told sky TV works better with Sky broadband 🤔 what a load of crap. Customers are just free engineer's for a crap system

  • crepycidon
    Crepycidon (@crepycidon) reported

    @WeAreOpenreach @SkyHelpTeam We are trying to resolve issues (there is a broken cable). Your Indian, UK, South African and E Europe call centres have ALL lied to us today. We are taking the day off work because we were promised an engineer. You cancelled it. And lied to us

  • Ebubebrownd8
    Brown 🌟 (@Ebubebrownd8) reported

    @Blue_Footy @SkySports As long as both of them can play no problem

  • NyamudaJoseph
    Joseph Nyamuda (@NyamudaJoseph) reported

    @mevaskelvino @TouchlineX @SkySports I'm an idiot without saying it....

  • yancey_joseph
    Dead Tweet Dad 🧀 (@yancey_joseph) reported

    @6thumbs @joethomlinson @SkySports He is letting you know that your master tactician, Tuchel, is ******* GARBAGE. Keep up, mf’er. Lock in and focus. “tHiS aiRbaLl” lol ****. 🥴

  • IanShakey1953
    Ian Shakeshaft (@IanShakey1953) reported

    @SkySports Oh shut ******** up

  • ThinkdontSee
    . (@ThinkdontSee) reported

    @TouchlineX @SkySports wtf is this rankings

  • pondviewer12
    Pondviewer12 (@pondviewer12) reported

    @SkyHelpTeam Please could you help?

  • cfcJeshurun
    JESHURUN (@cfcJeshurun) reported

    @Blue_Footy @SkySports Rogers is damn relentless. I.Thought he was lazy

  • TacklingRL
    Tackling Rugby League (@TacklingRL) reported

    @SuperLeague @SkySports Fc killing themselves with errors & Kr are managing to capitalise on them. Should be a great second half

  • Ego_Laa_Nsi
    Trigger Boss (@Ego_Laa_Nsi) reported

    @SkySports Poor people always worry about how rich men use their money even when they were not asked to lend

  • sausagey666
    Karim Abdelrahman (@sausagey666) reported

    @TouchlineX @SkySports 0 shots in a final = 100 rating how to spot a retard 101

  • emmo1968
    rob emery (@emmo1968) reported

    @SkySports Worst World Cup I’ve ever seen and the corruption gets worse every four years

  • SukumarThiagar1
    Sukumar Thiagarajan (@SukumarThiagar1) reported

    @SkySports It's been a WC that will go into history for all the wrong reasons marred by refreeing & VAR controversies..in short a "**** all WC"

  • mibubuno
    Mabubu (@mibubuno) reported

    @TouchlineX @SkySports Imagine having a 100 after having a red card offense and a horrible final.

  • bamgboseMike
    Bamgbose Michael (@bamgboseMike) reported

    @TataTom2509 @Blue_Footy @SkySports Mention one defender that never gets dribbled past all their career or a player without a bad day?

  • JamesSurowiecki
    James Surowiecki (@JamesSurowiecki) reported

    @6thumbs @joethomlinson @SkySports Yes - it was a terrible tactical decision.

  • tatathom
    brett (@tatathom) reported

    @SpursOfficial well! It’s all gone quiet! Typical hope then sell ffs , same old **** @SpursOfficial @SkySports

  • FillsWhales
    Phil Swales. (@FillsWhales) reported

    My contract with @SkyUK Broadband is coming to an end, and Sky want to renew it at twice the price. Obviously, that can **** off, so who should I use? I can't get full fibre in my block of flats.

  • D_Milito97
    diego milito 🇵🇹 (@D_Milito97) reported

    @6thumbs @joethomlinson @SkySports He's trying to tell you that the tactics was ****

  • wurzelm74
    wurzelm74 (@wurzelm74) reported

    Does anyone else have and issue with having to continually rest their @SkyUK Skyglass when going into the HBO app? Launch and just a black screen. You can hear it, just not see anything until you reset the TV

  • janecowell1
    jane cowell (@janecowell1) reported

    @SkyHelpTeam I have an engineer appointment for today 18th July-1pm to 6pm. Its now 5mins to 6pm and no one has called or arrived??? Tried to get help, impossible ! Where is my engineer please

  • Woodgy
    Stuart Woodger (@Woodgy) reported

    FIFA please **** off with your tinpot halftime show. It doesn’t work for football. #fifa #worldcup2026 @BBCSport @talkSPORT @SkySports