Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (18%)
- TV (15%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Cardiff, Prestatyn, Luton, London, Ilkeston, West Bromwich, Glasgow, Waterlooville, Dundee, Southwark, Welling, Morecambe, Blackburn, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
TV | 1 hour ago |
|
Cardiff
|
2 hours ago | |
|
Prestatyn
|
Total Blackout | 5 hours ago |
|
Luton
|
Internet | 5 hours ago |
|
London
|
Internet | 7 hours ago |
|
London
|
Wi-fi | 8 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Eghbali the **** (@JunaidNoor68760) reported@CFCPys STOP REPORTING THIS CRAP FROM SKYSPORTS!! kaveh knows absolutely fuckall
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utb (@tcoatltlum89571) reported@EdsLFC @SkySports Kids on here wanting Fergie to die. Both as bad as each other!
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Bruce Bogtrotter (@MUFC_LEE_89) reported@UtdVault How skysports never sacked him for this is beyond me
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Keith Ratcliffe (@misterketch) reported@rugbyleagueontv @SkyHelpTeam Wouldn't happen on football. Utter piss take of a service.
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🩵🐝am🌷sterritt💛🤙hello gbye (@unluckiest66six) reported@BillyIdol @hulu @SkyUK New World order is a severe crime group .You know just follow Priscilla Presley and her constant nonsense. And circle G ranch- but it is really a dumbass G from Coxsackie New York 17-year-old sinning creep also known as sociopath. And if you want my help with that well hell....🆓
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Angryjaygaming (@jay53jay) reported@SkyHelpTeam i initiated a phone swap on the 9th of March, i was given 3 different quotes for the phone, the last one said due to damage the quote halved the value, why after receiving 2 initial quotes is the phone mysteriously damaged ? What is going on ?
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RugbyLeagueonTV.com (@rugbyleagueontv) reported. @SkyHelpTeam Sky Sports + blank screen on Catalans v Leigh. Not good enough. It's about time you provided a proper streaming service then this glorified red button.
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Nick Martin (@NickMart22) reported@SkySportsRL @SkySports How many more times ate you going to provide **** service on the red button ******* awful. Blank screen with sound only. For the price you ******* charge. Sort it ******* out.
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dan. 👽 (@daodonovan) reportedTerrible start with @SkyUK broadband. Our BT internet ends tomorrow after switching and still haven’t received our box from you to begin our internet. Both work from home. Even though we tried to move the start date was told it was “guaranteed” to arrive in time…
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Gary Reynolds (@Gutbuster40) reported@SkyHelpTeam just had the most rudest member of staff , who quoted me £21 for a package , then phoned back and said £27, I challenged and he said no i quoted you £27 , I said no and cancelled , his reply was thanks for wasting my time in very rude manor 😡
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Michelle Speller (@Starshelly20) reported@SkySports football commentary is **** isn’t it?
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Brian Bell (@bell01brain) reported@CityFibre @SkyHelpTeam Installers of Sky Full Fibre Broadband finished job then went off no. briefing and zero warning that the landline would be dead .Till we figured it out As a couple in our seventies leaving us without a working is a major safety issue Shocking Liaison
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Jo Chalkley (@JCWGC) reported@SkyUK wow customer service really needs improving and how they treat elderly customers disgusted with you
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Makuu (@makuupaul) reported@SkySports We should not celebrate too early. We have 4 Finals in the #EPL and #UCL, that is what matters most. Win them all. Keep our head down. #ARSATM
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TheRamblingIdiot🐀 (@RamblingTwitch) reportedSky are a joke. Internet cut out last night and we saw on our account return packaging had been sent out. We called @SkyHelpTeam and it turns out because open reach couldn’t come and inspect our network point (they didn’t need to it’s all there) that they decided to cancel our
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Abs (@absdeakin) reported@SkyHelpTeam I’ve been sent an email to say debt collectors are going to be sent as I didn’t send a box back. I was told on the phone the charge would be waived because of my traumatic exceptional circumstances. Please help
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Chels HQ (@Chels_HQ) reportedJoao Pedro: "We support the leaders [in the team]. We always talk to each other to find a way to win games. Last week we won against Leeds, this week it didn't happen, we need to find a way to win." (@SkySports)
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@billybolero (@billybolero1) reported@spfl @SkySports NEVER A GOAL. DISGRACEFUL.
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cfcMode_v2.0 (@cfcMode_v2) reported@DavidHenigUK @SkySports I know many PL fans that also attend non-league too, like myself & frankly, it’s more enjoyable than paying extortionate prices to watch sideways & backwards Pep lite crap surrounded by tourists who spend much more to watch the game through their phones
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denise downham (@downhamdn) reported@jacks1973_66835 @SkySports @SkySportsRL They never seem to respond to anyone who complains on here.
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seismictc (@seismictc) reported@Phillyconcarne The media bring the game into disrepute. SkySports are the worst.
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Joey’s translator (@jarvito8) reported@SkySports Nowhere near as bad as his decision to play Frimpong in the front 3 & a midfielder at right back while Ngumoha & Chiesa sit on the bench.
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CharleyBurleyTbe (@Tonypem) reported@ashleymac0 Mate he’s ******* terrible, tries to be edgy but he’s crap, bring back Keys & Gray! Skysports are finished, absolute shite, Neville,Carragher,Richards,Sturridge, etc, ******* dire
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🇺🇸 Just My Opinion 🇺🇸 (@JustMyOpinions4) reported@RoyAllenFSW @AppleTV @F1 You’re not watching this properly. You need to change your feed to sky sports in the AppleTV app. 1. AppleTV 2. Formula 1 3. Go down to “Catch entire season” and pick the race. 4. Go down to “SkySports”
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Scotti㊙️🈲 (@i_am_Scotti) reported@Chels_HQ @SkySports @ChelseaFC Reckles and stupid owners!!!! I hate you lots!!! **** EGBHALII 😡
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Morally Ambiguous (@kun_ejizzy) reported@timmy_sax @SkySports It’s never been a manager issue I think the players have just been poor
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John Mack (Mack) (@john_mack1974) reportedGood evening @SkyHelpTeam so you’ve cut my mobile plan and I can’t find out why . Come on folks where’s support for this with accessibility team
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The Stroller (@Ad_Victoriam25) reported@BenedictSpence @HousewifePolish Blokes an absolute **** whenever he appears on SkySports. No surprises he has penned this garbage.
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Dave Thorniley (@discos100) reported@SkyHelpTeam really poor customer service and need to escalate a complaint that’s not being heard. Do you have a uk based contact centre
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Rob Wilding (@jasaru44) reported@SkyUK Need help please. You reported on my house being badly damaged (Storm Goretti). However now I am struggling by to get the specific help I need from your call centres. Can someone contact me to help with a scenario that isn’t within your standard processes. Thanks.