Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Newcastle upon Tyne, Southwark, Southampton, Sutton, Crawley, Hammersmith, Dartford, Harwich, Salford, Camden Town, Manchester, Balcombe, Hengoed, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 10 minutes ago |
|
Newcastle upon Tyne
|
Internet | 28 minutes ago |
|
Southwark
|
Wi-fi | 40 minutes ago |
|
Southampton
|
TV | 1 hour ago |
|
Sutton
|
TV | 2 hours ago |
|
Crawley
|
TV | 4 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Ricardo Dunkley (@ryanricardo76) reportedNot only Skysports **** up the airing of the Tottenham v Charlton game last night but there slow in annoying Tottenham’s latest signing Hmmmmm 🙄🙄🙄🙄@skytv
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GW (@GGWilliams72) reported@virginmedia @MrWVaughan I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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David Perez (@DavidPerezUK) reported@steevi1da @SkySports An illegal stream is better quality. Ridiculous service from Sky Q
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Graham Robinson (@Nolanhattrick) reported@JNSports1 Spot on. Everyone wants Test cricket to succeed apart from the @ECB_cricket who bask in the finances thrown at them by @SkySports which is desperate for this 100 crap to take preference. No other nation is interested in it, which tells its own story.
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Brian Matthews (@Bri_matthews6) reported@SkySports Why cover and report such stupid things.
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DON GILBERT (@ChUkWuEbUkA2x) reported@SabirJuma @eurofootcom @SkySports Again the game plan was to lure United to press, And then go long, leaving their big striker alone with heaven or Harry. This is why arsenal are good, they press so high that One of the Cbs follow his maker down the pitch in 1v1 marking. Arsenal win first and second *****
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Chelsea wire (@Chelsea_Wire) reported🚨Cole Palmer “this is the best I have felt in ages but I think I can get fitter with games and more minutes”. “Before my groin injury, I'd never really been injured. Well, rarely injured So then I would just come back and play when I shouldn't have played.” “It was a tricky situation, and I heard different opinions on the injury. Since returning, I’ve worked every day to prevent it happening again. I just want to stay fit and show what I can do on the pitch.” @SkySports
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Steven Fitzpatrick (@stevofitz) reported@steevi1da @SkySports I thought it was just my stream. Embarrassing that we pay for Sky Sports and this is the service. Genuinely, a dodgy stream would have been better.
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billy foote (@ScouseKopite5x) reported@IRVCHESTER @SkySports ******** the 5 mins is at least 5 mins fkn idiot
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GW (@GGWilliams72) reported@virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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Sid (@Sidneykidney4) reported@IRVCHESTER @SkySports Newcastle's idiot of a Manager made a sub in added on time which caused the game to carry on after the 5 mins.
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Barry Davies (@BLD93) reported@Sacha_Lord One of the biggest problems is the ridiculous amount of money @SkySports and @TNTSportsBR charge. Pubs in my area are being charged in excess of £900 per month for both channels. That needs to be capped for a start off.
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averly (@averlyz99) reported@villareport @SkySports one of the worst signings in villa history, 20 million and 6 figures a week just for emery to not like him and want to get rid straight away
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GPM (@Geoff_NUFC) reported@seaned75 @SkySports Tony Gayle the main commentary but I'm sure Hoddle is the babbling idiot with him
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Ayesha Ijaz Khan (@ayeshaijazkhan) reportedBasic question. @SkySports royally messed up. They will have to make amends, issue prominent apologies and air the Pakistan government’s response to the sons’ interview.
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Gav 🏆 (@WHLGav) reported@eurofootcom @SkySports How ******** did we end up with Liverpool out of that lot
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GW (@GGWilliams72) reported@virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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P A Elliott (@Cheewence) reported@SkySports. Come on what is happening with this audio/comms for the @NUFC match ! Do better, sounds terrible, turn the crowd noise up and the comms down.
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Slash Bandicoot. 💙🤍🇪🇺🎸🐿⚒ (@leemcnaught) reported@SkySports If it wasn’t eating chicken nuggets, I don’t give a flying ****!
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Mark McConville (@Markaccus) reportedCommentary is ******* awful, even by @SkySports standards, and the coverage in general seems amateurish. #nufc
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JAMIIE (@JamiePulford101) reported@SkyUK is the mobile app having issues currently it keeps saying access denied on anything I tap, can’t even view my bills etc
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Achilles (@TonySpurano) reportedThis SkySports coverage reminds me of how much I disliked Paul Heckingbottom. Remember when he was critical of the referee for stamping down on their time wasting at WHL when he was Sheffield United manager?
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David Halfpenny (@LordHalfpenny) reported@SkyHelpTeam shocked by the call my parents had today - demanding payment for a box not returned, when they haven’t recieved the returns box.. then when I questioned it, the guy hung up! Appalling service!
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EssexYorkie (@EssexYorkie) reported@SkyUK @skyUk so I'm without internet all week and weekend when my wife works from home. For the record she does care work for the disabled. Absolutely disgusting and I am pissed!! Will be cancelling our service of what I pay well over £100 a month if this isn't resolved quicker!
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fidget (@fidgetsfive) reported@tazandmurray @SpeedFreaks @usatodaysports **** that ****. Skysports is hideous.
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Rob (@Rob57187524) reported@SkySports 50 mill? **** off. What a disgrace English football has become.
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Mike Ackermann (@Mr_Excelsior78) reported@S829MLY @SkySports What a dumb comment. Would you say the same if Tyson Fury said he is going to watch Novak Djokovic? You're a ******* retard!
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Kevin Delaney (@KevinDe30315301) reported@SkySports Sky sports your pure crap
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Art Block (@artblockmusic) reported@stephen_elsley @AndyMurton1 My skysports + is down. So annoying!
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1962KI (@1962KI1892) reported@DanLang12 @SkySports All the commentators have been so bad recently, ignore Newcastle and just talk about whoever we are playing.