Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, London, Normanton, Glasgow, Ilkeston, Derby, Southwark, Plymouth, Jarrow, Manchester, Leeds, Norwich, Hackney, Dublin, and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 51 minutes ago |
|
Birmingham
|
Total Blackout | 55 minutes ago |
|
London
|
Internet | 2 hours ago |
|
Normanton
|
Internet | 2 hours ago |
|
Glasgow
|
Internet | 2 hours ago |
|
Ilkeston
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
marion boyle (@marsboyle) reported@SkyUK all I want is to cancel talk there's no link to do that n nowhere to view package WiFi details
-
Michael Svane King of swans (@Supersvanen1) reported@The_Cannon49 They're the worst of the worst. Skysports is a close second, but Talkshite will always have my unadulterated hate!
-
✞ (@Doda101010) reported@totalBarca @SkySports not bad at all the only thing i think its his salary may be high and probably arabia is behind him he is a player that sells a lot
-
eliza riley (@decomposed_dino) reported@SkyHelpTeam any idea who I should contact regarding a damaged router that doesn't work? I tried the chat bot but AI didn't understand me, rang the number online to be directed to a different number who then directed me back to the first one. Paying for Internet I can't use...
-
abraao correia (@braao_correia) reported@SkySports I really hope Ödegaard will be sold and this guy becomes captain. It’s not just for today. Ödegaard is in back to back bad seasons, isn’t performing (specially in big games) and isn’t being a captain on the pitch, Dec has been.
-
UTDmayor (@mayor_de_barber) reported@SkySports Var overturn wrongly awarded second yellow cards is good but wtf is corner kicks ? That’s wasting of time to me.
-
Chris O (@cko_london) reported@SkySports Even Palmer’s face says “what da **** is this?”.
-
shanedbwc (@shanedbwc) reported@SkySports When does the Nike contract end because these shirts are awful
-
Kenny Mack 🏴🇪🇺 (@kjmack17) reported@SkyHelpTeam how do I cancel my TNT subscription? I added it onto my Sky package online but cant seem to find out how to cancel it the same way.
-
Temphizy:) (@temphizyszn) reportedAll of a sudden this video is now available in my location. I do not care!!!!!! Get ******** out of here @SkySports
-
Tom Robin Banks (@Tom006007) reported@SkySports Losing a UCL final on penalties couldn't have happened to a more horrible guy than Gabriel.. he is a cheating rat and his teams brand of football is so utterly boring.
-
ᑕ'ᘔᗩᖇO (@OpiraTile) reported@SkySports As a united fan I deeply feel bad for Arteta, he's been really consistent and down to earth. Great personality👌
-
Anthony Hickey (@Anthony_Hickey) reported@SkySports ******* that is horrific. 🤢
-
samt106 (@ianelacey) reported@RAPAP2021 @SkyHelpTeam Says it all Sky Help Team no longer being used or monitored.
-
Andrew Skinner (@andrewsk1nner) reported@SkyUK you really need to sort your act out where it comes to customer service. 27 years and treated absolutely disgustingly, phone staff are shocking and I’ve spoken to double digit numbers of them. What’s the exec complaint process please??
-
Augustus Sharpe Davenport (@vic_ker) reported@SkySports It's summer in the USA dumb ***! Nothing to do with climate change! Lightning may be the only reason a game is delayed. It's been this was for centuries. So please shut ******** up already.
-
SouthEastSpurs (@SouthEast_Spurs) reported@SkyHelpTeam need help with your mobile please. I am not receiving OTP SMS messages from my employer working from home. Please DM asap I need this fixed this morning . Thanks
-
James Beards (@james_bear97950) reported@SkyHelpTeam @UKRobBoxing I have sky contents insurance & the rubbish tech bundle the door bell is total junk sorry but your recent advert on TV needs calling out, the amount of problems I had, no signal they told me to move my router closer, it got worse, the delay is so bad I missed deliverys.
-
Tubosun Falowo (@precinoti) reported@__Mainoo37 @goodbadftblpod Not so much about what I believe or what my expectations for my club are. Every fan of any top team must believe and expects that their club wins the league every season. But Scholes and his buddies are not having these discussions as fans rather as ex- footballers and professional pundits. Their professional opinions are viewed as credible, insightful, critical analysis though sometimes subjective to millions football fans who see them as legends of the game and their POV must be from a subject matter experts with logical perspective. Arteta and Arsenal are the only team in the top 6 ( Liverpool and Mancity have lost their managers and key players) that has been competing for the last 4 seasons, not in any form of transition, semi rebuild or full rebuild process. Winning the league was not a fluke but an outcome of a 5/6 years project broken down in phases. The next phase for the team is to dominate the league, retain their title and win domestic and European titles. That Scholes can start making predictions in June 2 is not only delusional but clownish. He can as well just go to Talksports and Skysports and start doing like some of their clown pundits and say outlandish stuff just to generate revenue.
-
Bren Connolly 🇺🇦 (@BlueBren) reported@PED7 Football is dull now, full stop. Teams are obsessed with not making a mistake and take so few risks, there’s no excitement. And finals are the worst of the lot. I’ve got SkySports and TNT, but if it wasn’t for my love of the Blues I probably wouldn’t watch the game at all.
-
MrFrye88 (@Mrfrye88) reported@hey_noble @theMadridZone @SkySports The minimum time had been played. What's the problem.
-
Gingermonkey (@Gingermonkey3) reported@SkySports ******* looks likes he going to a wake
-
SpurAndy (@spurandy69) reported@SkySports Worst captain ive ever seen,joke of a captain
-
Chanice🥀🖤 (@Chanice_hbu) reportedThis whole week my sky mobile has had no signal?! What am I actually paying for please. @SkyHelpTeam
-
Fred (@Fred71683465321) reported@SkySports NMo NBA finals on Sky. WTF - streaming on Prime thru the night. No ability to tape and watch in morning. Prime makes you watch whole repeat with no fast forward. Thanks Sky - pathetic!
-
Glen 007 (@nugs777) reported@citizensmith @SkySportsBoxing @SkySports Awful
-
CP (@ChrisPears95895) reported@change4spurs @SkySports Let's slow the game down even more .....
-
HeSaidSheSaid (@Frank48709126) reported@SkySports Why the birds there? They won **** all
-
Street Gunner😈 (@StreetGunna7) reported@SkySports @SkySportsPL I don’t feel anything get this **** out my face
-
@ (@vella_vision) reported@SkyFootball @SkySports A bad omen