Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- TV (19%)
- Wi-fi (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Hammersmith, Glasgow, Dublin, Wetherby, Tonbridge, Enfield Town, Northolt, Erith, Ipswich, Liversedge, Halifax, Manchester, Newham, and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 27 minutes ago |
|
Hammersmith
|
Total Blackout | 58 minutes ago |
|
Glasgow
|
Internet | 1 hour ago |
 Dublin
|
Internet | 2 hours ago |
|
Dublin
|
Internet | 2 hours ago |
|
Wetherby
|
TV | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Duncan Gray (@DuncanGray10463) reported@SuperLeague @Betfred @SkySports Quite sad to see how far Luke Thompson has fallen.hes now just a plodder just another gil dudson..saints had the best of him, ...only joking its very very funny to see how crap he is in a wigan shirt
-
Pepe and the Bandits (@jozefthemad) reported@SkyHelpTeam Exactly my point FFS I'm having this issue with Council tax, electric, gas and everything else. Country is ******.
-
Jeremy Burrows (@JezDons) reported@Gatty63 @SkySportsRL @SkySports Sky pay £21.5m per year which is peanuts, down from £40m in 2021. Why RL is on its arse. In contrast Sky pay £1.3 billion for Premier League & £179m for EFL. I’m on Virgin Media so can watch on the red button but the casual viewer would never know #RugbyLeague
-
Susan mulvey (@susanmmulvey) reported@SkyUK when will my broadband be back? Off since Thursday and all I’m getting is that my local exchange has an issue. I’d like a definitive answer as to when it will be back on as now have no landline and cannot connect to the internet or stream anything. Really no acceptable
-
Mr Gibbs (@stegibbs6) reportedSkySports + is an absolutely terrible service. They claim you get more sport than ever, but less build up and analysis is provided, streams often have issues technically and they charge you more £££ for the privilege. #Skysports #SkyTV
-
Kadıköy Sokak (@FenerFanMH) reportedMASSIVE CENSORSHIP! 🚨 @SkySportsNews 🚨 @SkySports 🚨 @SkyFootball Sky Spor Turkey was suspended for posting a video exposing Galatasaray. The broadcaster acted like a mafia to shut down a legitimate news page. See the corrupt system in Turkish football! Hear our rebellion!
-
SzymonP (@Szymon03104325) reported@eurofootcom @SkySports Who ******** even is this
-
OriadeofArsenal (@Oriade__001) reported@FabrizioRonald0 @SkySports That was just a poor goalkeeping!
-
Liberty Citizens (@libertyCitizn) reported@TouchlineX @SkySports This should be the last news I should be seeing on the internet today, wtf
-
Marc Watts (@MarcWatts80) reported@SkyUK can you help with a show (The Rookie S8:E7) that “bombs out” at almost 18 mins in??? Same thing happened a few weeks back with FBI. The ads kick in, regardless whether you skip them or not, the show comes back on. There’s sound but a completely black screen…
-
rulik (@rulik228505) reported@Lamineishim @theMadridZone @SkySports you idiot gaymal fans have no football knowledge
-
haphezz (@haphezz_jr) reported@theMadridZone @SkySports They think we would let our guard down 😭
-
Steve (@SteveArsenal76) reported@SkySports why, when the masters is on, are you showing interviews instead of the golf! We don’t care about this other ****, put the ******* golf on! @SkySportsGolf
-
biomulv (@biomulv) reported@tom550993 The muscle memory after 25 years+ was hard to alter. The £50 a month saved helps though. Not missed it one bit tbh. Were not interested in keeping me as a customer at all. @SkyUK @SkyNewsBreak
-
Amie Metcalfe (@amiemetcalfe) reported@Ananje7 @SkySports Yeh not a humiliation for her actually, you’re right, as she does type of behaviour on a regular basis. It’s normal to her. Unfortunately she doesn’t get disciplined for her behaviour & there lies the issue, this isn’t a one-off for her. I’m not a Chelsea fan but Sonia acted fair
-
Dafydd (@Dafydd95825787) reportedThis Sky Sports coverage is so bad. Showing putts we’ve already seen. No player card so don’t know what shot/hole they’re on. Only showing a handful of players. Ad break every 4 mins. #themasters #skysports #skysportsgolf
-
Paulwhite1980 (@Paulwhite19801) reported@SkySports half an hour your @TheMasters coverage has been on. Not a single bit of ******* golf shown!! Utter ****
-
Kendall Reviews (@gjkendall) reported@SkySports + is bloody terrible. Clunky interface and prone to freezing.
-
Anne Usher (@usher_anne) reported@SkyHelpTeam @jozefthemad Why are you cSHUTTING DOWN MANY OF OUR CHANELS……..TO MAKE US PAY TO WATCH THEM THE TELLY WAS FREE IN MY DAY……..NOT ANYMORE. THANKS TO GREEDY SKY…….EVERYTHING IS A ON .NOT ALL ON A BLOODY APP TO FOR US TO PAY TO WATCH……… PAYING FOR A LICENCE TO WATCH ******* CRAP
-
Steph Murray (@DerekDonkey1977) reported@SkyHelpTeam Why can none of your engineers fix the service? Tomorrow, I have my fourth engineer visit in 8 days. Completely unacceptable
-
ELLS⭐️⭐️ (@chorizochump) reported@SkyHelpTeam @SkyUK spent nearly 2 HOURS on the phone today with an issue that still wasn’t resolved. Yet again my bill is going up while the service keeps getting worse. Loyal customers deserve better than this. Very poor customer service. #SkyTV #CustomerService
-
James (@subcat001) reported@tntsports @SkySports Despite paying so much we still get the 3pm blackout. Just over a decade ago we could get pre-paid subscription card for a European satellite channel and watch all the games for a fraction of the cost. This was stopped. It's no wonder so many people have turned to streaming
-
RealTalk (@frank29517231) reported@Footballtweet Legends miss these guys, Saturday morning @SkySports really let us down.
-
Sabs (@sabsipax) reported@SkySportsNews Another retard giving his opinion, how the hell so these guys come on skysports
-
Owacali (@Owacali) reported@FabrizioRonald0 @SkySports Arsenal has a record of giving historical records to others, yet they forget to give themselves. What a poor team.
-
Darren Webster (@webbo27) reported@SkySports once again takes way to long for your stupid red button to work on live rugby league
-
Bradafc (@Bradafc1410) reported@SkySports Why has this **** for brains not been sacked yet? What a total bell end
-
Cherry & White Pins (@CherryWhitePins) reportedFancy paying my Sky bill then? Hardly ever on main channels shoved out soon as SkySports+ came out, poor quailty as always, how is it 2026 and we dont have camera angles to show all sides of tries and challenges from a Billion £ company!
-
Sam Ward (@Sam_WardMUFC) reported@SkyHelpTeam Good Morning, since last Saturday we’ve been having trouble with our main sky q box recordings. A programme will start recording and then one will fail due to technical fault and then I can’t record anything else until I reboot the box. Getting no hard disk error
-
Mark B (@mbanfield86) reported@SkySportsGolf @SkySports @NOWTV Why is your coverage of the Masters so poor!? Constantly freezing and breaking up where you get no actual consistent decent coverage!!! absolute useless