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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 25: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 53% Internet (53%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, London, Bristol, Peterborough, Blackburn, Hammersmith, Birmingham, Hackney, Croydon, Edinburgh, Dublin, Duns, Stansted Mountfitchet, Newham, and Stamford.

CityProblem TypeReport Time
Islington TV 4 minutes ago
Glasgow Internet 3 hours ago
London Total Blackout 4 hours ago
Bristol Wi-fi 6 hours ago
Peterborough Internet 9 hours ago
Blackburn Internet 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • D3vilsAdv0c8
    D3vilsAdv0c8 (@D3vilsAdv0c8) reported

    @SkyHelpTeam @SkyUK worst company on the planet. Cannot speak to a human only a ****** AI that doesn’t understand basic English. Email me an offer with a phone number for technical support that refuses to speak to me unless I tell them my address from 10 years ago.

  • robgibb01
    Robert Gibbons (@robgibb01) reported

    No build up to the villa game then. Another season still same **** @skysports

  • ScouseKopite5x
    billy foote (@ScouseKopite5x) reported

    @IRVCHESTER @SkySports ******** the 5 mins is at least 5 mins fkn idiot

  • BradyCharl71868
    CB (@BradyCharl71868) reported

    @SkySports Multiview is not working again. Black screen. Amateur hour

  • boundarymike
    Mike ****** (@boundarymike) reported

    @SkySports This is just plastic football! Proper football has been back for 2-3 weeks. Slow Sports News as usual

  • VillaPaddy
    Paddy (@VillaPaddy) reported

    If this was the greedy boys there would be 27 different angles of that challenge. Cancel your @SkySports subs

  • MeganMcCarthy94
    Megan McCarthy ☮ (@MeganMcCarthy94) reported

    Cut that halftime interview **** right now @SkySports @SkySportsPL

  • Daisysdad69
    sc69 (@Daisysdad69) reported

    @SkyUK come on sort out this UHD outage...certainly for the F1 race tmrw!!

  • stuartburkhill7
    Stuart Burkhill (@stuartburkhill7) reported

    I see Carragher can’t help himself, manchild. I’d love to know how @SkySports still saw fit to employ him after disgraceful spitting incident

  • nedxschneebly
    Emily 🏳️‍🌈 (@nedxschneebly) reported

    @SkyUK help me please - 0800 597 9843 called to sell Sky Protect, he asked for my sort code and account number so i hung up and called Sky and your call handler said no one has rung me today but he had all of my details?

  • Sidneykidney4
    Sid (@Sidneykidney4) reported

    @IRVCHESTER @SkySports Newcastle's idiot of a Manager made a sub in added on time which caused the game to carry on after the 5 mins.

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Another useless woman im not paying for this crap

  • velo_president
    Velobet President (@velo_president) reported

    @DeadlineDayLive @SkySports Roma turning up with a loan option for Gittens and getting shut down is proper "ring the bell, leave the building" energy

  • MarkEvs16
    Mark Evs (@MarkEvs16) reported

    @NUFCDon @SkySports Definitely 💯 it’s ridiculous boring crap every week ‘

  • JJCainsy
    Cainsy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@JJCainsy) reported

    @SkySports Yes. It’s nearly time for all those plastic fans to support their Premiership teams.

  • JonExistsToday
    Jon Murphy, Officially Unofficial!  (@JonExistsToday) reported

    Hey @SkyUK you know people hate sky sports+, so would you like to explain to me why it is that, when I called because it was freezing every two seconds, your solution was to send a new box? Cancelling sky sports the second rugby season is over. Looking elsewhere.

  • PaulJoseBrain
    Quo Vadis.🧦 (@PaulJoseBrain) reported

    @SkySportsPL Was never going to be any different: The new @premierleague results are predictable whats the fun in that ? Fixtures now are just arranged training games for the few well done masters real competition indeed 🤒😴didn’t even bother watching,sorry @SkySports no interest.

  • LeeCPDAFC
    Lee Bowman (@LeeCPDAFC) reported

    @whitters83 @SkyHelpTeam Yes having same issue

  • skinnywinger
    Alan (@skinnywinger) reported

    @SkySports Cancelled Sky this month £100 for 999 channels of **** all

  • originaljohnh
    The Original John Harris (@originaljohnh) reported

    .@SkySports you know this dog awful update on your app where you have to click through and scroll to see the scorers. Please bring back the user friendly version that you used to have

  • DanielE64141682
    Daniel Edmunds (@DanielE64141682) reported

    Skysports still wanking Lincoln off even though they were ****

  • DavidHeron17
    Heron ⚫️⚪️⚫️ (@DavidHeron17) reported

    Newcastle played really well yesterday, Liverpool played really crap…. Skysports: let’s talk about how crap Liverpool played

  • bobdazzler9
    The Light (@bobdazzler9) reported

    @IRVCHESTER @SkySports The country is in trouble . The sheer stupidity of posts like this. Ffs

  • BakeCFC28
    JRB (@BakeCFC28) reported

    @SkySports No thanks what a load of crap bring back Soccer AM 🤡🤡🤡

  • AlexBlanch1202
    Alex Blanchard (@AlexBlanch1202) reported

    @footballontnt @David_Ornstein @LiamMacdevitt How is that the caption when 2 pundits said Manzambi ?! As embarrassing as SkySports with this “Top6” bias ****!

  • Focus19471951
    CeeGull (@Focus19471951) reported

    @SkySportsPL Usual SkySports report involving a Brighton win. All about how bad Villa were and the players they have lost, not much on how good Brighton were, or how we were similarly affected by transfers, retirements and injuries. Van Hecke Welbeck, Milner Baleba Mitoma Minteh, Kadioglu

  • andyrogo6
    Andy (@andyrogo6) reported

    @IRVCHESTER @SkySports Do you really think this or just trying to get a response your either your stupid or sad

  • utdjjjj
    j (@utdjjjj) reported

    i can’t believe this was a real headline my God. did this while comfortably making team of the year in one of the worst utd teams ever. @SkySports you will suffer for your crimes one day

  • CasfredA
    “After review, West Ham number 19 commits a foul! (@CasfredA) reported

    @cdavison_afc @SkySports Meaning if we don’t sell we won’t buy .just terminate Jesus and Nelson . Sell Viera for cheap … get 60 for martinelli or allow him stay , convert him to RB as Kyle walker and sign barcola for the wings

  • ESchwaa
    ESchwaa (@ESchwaa) reported

    @SkySports Kill the Saturday 3pm blackout!