Sky

Sky Outage Report

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Sky Outage Chart 02/06/2026 12:55

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Sky compensate me for the outage?

Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Crewe, Hackney, Caerphilly, East Cowes, Newport, Oldbury, Alloa, Erith, Sunderland, Bothwell, Clacton-on-Sea, Paisley, Crawley and Worksop.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCrewe Total Blackout
United KingdomHackney Wi-fi
United KingdomCaerphilly Internet
United KingdomEast Cowes Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • travelguy1981 travelguy (@travelguy1981) reported

    @SkyHelpTeam is there an outage in WA15?

  • OwenSeago Owen Seago (@OwenSeago) reported

    @SkyHelpTeam internet down in WA15, can you give an update please?

  • eddie201 lewis (@eddie201) reported

    @julesjam3 @SkyHelpTeam Mines down in Manchester 😒

  • camerone94 cameron evans (@camerone94) reported

    @julesjam3 @SkyHelpTeam I'm in bolton mine is down

  • Court_MH Courtney (@Court_MH) reported

    @SkyHelpTeam what is going on with the broadband!!! A lot of people from over the country having the same issues with your broadband. It’s down, don’t come at me with the easiest way to check is online, I have, it’s no help. Just sort your broadband out 🙄

  • Cunningham9Tom Tom Cunningham (@Cunningham9Tom) reported

    @SkyHelpTeam Is Sky down in the North West? No broadband in the Warrington area?

  • PMHLDS Paul (@PMHLDS) reported

    @SkyHelpTeam how long will the current outage in Walkden last ?

  • phil15724656 phil (@phil15724656) reported

    @SkyHelpTeam hi my Wi-Fi has dropped out in Urmston, Manchester - is there an issue and any idea when will back on? Ta

  • danwoo6 Daniel Langham (@danwoo6) reported

    @julesjam3 @SkyHelpTeam Down in Bolton.

  • julesjam3 Julia S (@julesjam3) reported

    @SkyHelpTeam is sky broadband down in Manchester

  • MooreEmsy 🐯🐅 Em Moore 🤔🤔🤔🤔🤔😕 (@MooreEmsy) reported

    @julesjam3 @SkyHelpTeam Down in Altrincham

  • mikeys73uk mike (@mikeys73uk) reported

    @julesjam3 @SkyHelpTeam mine is down in warrington

  • thepolyorchid The Polyorchid (@thepolyorchid) reported

    @SkyHelpTeam How about you answer the people messaging you this morning because of widespread broadband outage instead?

  • FergussonJane Jane Fergusson (@FergussonJane) reported

    @Cunningham9Tom @SkyHelpTeam It's down in salford looks like large outage

  • mommajojo27 jo mcnicholas (@mommajojo27) reported

    @SkyHelpTeam my internet is currently down. Is this a known issue?

  • 1stevenwatson Steven Watson (@1stevenwatson) reported

    @julesjam3 @SkyHelpTeam Mine is down - Knutsford

  • designerupnorth Designers Up North (@designerupnorth) reported

    @julesjam3 @SkyHelpTeam Down in Stretford 🙄

  • JulieMSmith9 JulieMSmith (@JulieMSmith9) reported

    @SkyHelpTeam Our internet light on the hub is solid amber. Is there a problem with the exchange in Blackburn?

  • banana176 banana (@banana176) reported

    @SkyHelpTeam can we have an update on outage in WA15 postcode please.

  • designerupnorth Designers Up North (@designerupnorth) reported

    @SkyHelpTeam Outage In M32 - Any idea on how long for please? Ta.

  • alstanzo A Bowman (@alstanzo) reported

    @SkyHelpTeam is there a problem with broadband at the moment? One part of your website says not but another page says there is a large outage atm. Thanks

  • rachharrison18 Rachel Harrison (@rachharrison18) reported

    @Cunningham9Tom @SkyHelpTeam Down in Newton-le-Willows too

  • HiBob84 Ethan Carberry-Holt 🧼 (@HiBob84) reported

    @SkyHelpTeam Internet not working! Do you have a support/customer service number I can ring?

  • mr_andym AM (@mr_andym) reported

    @SkyHelpTeam Hi. Can you tell me how quickly the broadband outage in WA15 will be fixed? Thanks.

  • TGomez3000 TG3000 (@TGomez3000) reported

    @SkyHelpTeam it looks like there's an outage in my area. Kent UK. How to I resolve the issue?

  • peaser49 Andy Peacock (@peaser49) reported

    @SkyHelpTeam when will the current outage affecting Manchester area be fixed?

  • paulducktv Paul Duckworth (@paulducktv) reported

    @SkyHelpTeam morning. Can you let me know when broadband outage in PR4 will be fixed?

  • an101931 Alan Nicolson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@an101931) reported

    @SkyHelpTeam are there still issues with broadband services in the PA4 area. No had connection since 9pm last night

  • ianjgodfrey Ian Godfrey (@ianjgodfrey) reported

    @SkyHelpTeam what's the issue with broadband in M29 please, been off since at least 7am when I started trying to connect for work. Need updates please, thanks, Ian

  • VH2022 Victoria Hearn (@VH2022) reported

    @SkyHelpTeam do you currently have a wifi outage in the M28 area? We have no wifi and I desperately need it for working remotely thanks