Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (58%)
• Wi-fi (18%)
• TV (13%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Motherwell, Kingston upon Hull, London, City of London, Manchester, Hammersmith, Berkeley, Sheffield, Southall, Glasgow, Birmingham, Ilkeston, Caerphilly, Kenilworth, and Edinburgh.

City	Problem Type	Report Time
Motherwell	TV	11 minutes ago
Kingston upon Hull	Phone	1 hour ago
London	Internet	2 hours ago
City of London	Wi-fi	3 hours ago
Manchester	TV	3 hours ago
Hammersmith	Wi-fi	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Usmanshafty2 (@usmanshafty2) reported 8 minutes ago

  @Eldrizy @SkySports Hopefully he turns down the deal

• 
  Bronx Nation 🏆 (@Hezeb91) reported 9 minutes ago

  @eurofootcom @SkySports What a horrible injury prone team

• 
  TheLaw. (@akahmarkakah) reported 11 minutes ago

  @eurofootcom @SkySports Pato left foot was bad

• 
  neilB ⚫️⚪️⚫️⚪️ (@neilTheMagpie) reported 16 minutes ago

  I'll nail my colours to the mast now if I may. I think #NUFC will surprise a lot of people this season & will ram the ill judged views of these rent-a-gobs on @skysports & other low grade media outlets, right down their throats!

• 
  Trickytaylors (@trickytaylors) reported 18 minutes ago

  @thehundred @SkySports @SkyCricket The camera work on tonight's mens game is as bad as it has been all competition. Seems like all the trainees are on the job.

• 
  Trey Nyoni (@LFC_TreyNyoni) reported 19 minutes ago

  @SkySports Damn this is next level upgrading style 😭

• 
  Arby (@Arbygh) reported 20 minutes ago

  @Emzz715 @SkySports Shut up with the rest of your glory hunting supporters. The food chain put in place by the red cartel is the reason why those greedy players all went to Manu. Stupid 🤡

• 
  louis (@LOUlSB2B) reported 21 minutes ago

  @SkyHelpTeam i’ve got a new iPhone and activated the eSim but when i’m trying to get my old number back it’s saying i’ve got 2 active SIMs? i’ve rang up customer service and they’ve told me to leave sky then rejoin and that will get rid of the old sim? why can’t you just do it?

• 
  stand together (@ARSENAL18COYG) reported 21 minutes ago

  @SkyHelpTeam what is going on with the network lately even just to make a call the signal is shocking the amount of money I pay for the 5 contract I have I expect better. Won’t be renewing this year after 10+ years

• 
  Maximus ⚔️ (@pokeleo2019) reported 23 minutes ago

  @theMadridZone @SkySports Sky sports have taken it down

• 
  Shaun Blockley (@ShaunBlockley) reported 24 minutes ago

  Want to follow and would rather watch the One day cup then having all this Hundred stuff shoved in my face. @ECB_cricket @SkySports We want to see proper counties rather than this manufactured crap with fake IPL franchises!

• 
  sofi a. (@Thecrown_in) reported 27 minutes ago

  @SkySports what happens if infantino still wins without uk support?

• 
  Lee (@apple5iphone) reported 28 minutes ago

  @SkyUK another day still the same problems sort your mobile network out it’s diabolical

• 
  Brady Clark (@MeltonPosh) reported 35 minutes ago

  @SkyHelpTeam Hi, why is it so hard to chase a live issue? Engineer issue passed to openreach and they have left a voicemail saying no issue on line. Now I don't know what is happening. Account number is 630194927418, I have a total loss of broadband service. Please advise.

• 
  DiamondX🥷 (@ArsenalSon200) reported 36 minutes ago

  @SkySportsNews The negativity has started already.. SkySports can't help but take a swipe at anything Arsenal does. Pathetic lot.

• 
  Mathew Ashley (@Mathew_Ashley) reported 38 minutes ago

  @SkySportsBoxing @SkySports Who ******** does this baldy **** think he is? He’s been involved in Boxing for 5 minutes, and here is trying to dictate everything to everyone else. The ******* audacity on the bloke.

• 
  terry trigger (@terryt2905) reported 39 minutes ago

  @Argyle @OfficialECFC dear me they’ve got a nerve to say Scottish football is bad Plymouth and Exeter fans should get their money back worst game of football I’ve seen in my life @SkySports should be sacking people

• 
  KingDrogba@ChelseaFC (@Nithinkottaram) reported 42 minutes ago

  @TheChelseaHubs @SkySports bro, dont post this kind of ****....Enzo is playing for chelsea and he will play under xabi......stop these nonsense

• 
  as it is (@asitis4) reported 42 minutes ago

  They must be trying her out for some kind of work experience. Truly awful. @SkySports #WOLPVL #CarabaoCup

• 
  Terry Davies (@TelDavies) reported 47 minutes ago

  Anyone got a direct email contact for complaints for #SKYUK 🙏 Another 95 minutes on a call without being resolved That's now 11 calls 🙈Today passed to 5 different individuals having to go through issues AGAIN without anything being resolved 😡😡

• 
  Jemma (@_jemmas) reported 49 minutes ago

  @SkyUK please tell me why it is impossible to get any network anywhere ?? I have paid to use data abroad and not once has it connected. Requesting a refund immediately.

• 
  Adrian (@MoorhouseAdrian) reported 53 minutes ago

  @wotelseisthere @SkySports Yea the entire game. Completely pathetic coverage. And we have to pay for this crap

• 
  AFCBen (@GoonerBen11) reported 56 minutes ago

  @SkySportsNews Old **** thinks we will listen to him over Ornstein your irrelevant and skysports is irrelevant

• 
  amit (@akantaaa) reported 57 minutes ago

  @SkyUK your customer service has become awful over the years. It's impossible to resolve an issues or get someone to call you back. When is this going to be addressed?

• 
  Wes Bez (@WesBez) reported 58 minutes ago

  @SkySports & @NOW why am I paying £34.99 for your steam to look choppy. I have blazing fast fibre. It should be silky smooth. I don’t have this issue on any other platform. Signed up just to watch the rugby’s greatest rivalry.

• 
  Precious Atubobienemi (@PAtubobienemi) reported 1 hour ago

  @SkySports "Newcastle change coach like say na jersey — Jaissle na the 3rd project since Saudi money land, meanwhile some Naija clubs never change kit since NEPA still be NEPA."

• 
  Ben ✝️ (@Whizum) reported 1 hour ago

  @SkyHelpTeam can you help me?

• 
  Harry chapman (@Bermondseyharry) reported 1 hour ago

  @SkySports any problems with sky+

• 
  ٹیری (@Williewoose) reported 1 hour ago

  @Zuffa_Boxing @SkySports Neither deserved to win that Awful show Ref should be able to declare a no contest both get the loser's purse Give the rest to the @RingsideTrust

• 
  Mandi Riseman #SaveTheBees 🐝 💙 (@Mandi_Riseman) reported 1 hour ago

  @SkyUK I’ve been with Sky since you opened the customer service is atrocious what’s happening