Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (17%)
- TV (13%)
- Phone (9%)
- Total Blackout (5%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Rochester, Ilkeston, Derby, Leeds, Dartford, Great Yarmouth, Birmingham, London, Glasgow, Winsford, Carmarthen, Dudley, City of Westminster, Southwark, and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester
|
Wi-fi | 2 hours ago |
|
Ilkeston
|
Internet | 4 hours ago |
|
Derby
|
Wi-fi | 4 hours ago |
|
Leeds
|
Internet | 5 hours ago |
|
Dartford
|
Wi-fi | 5 hours ago |
|
Great Yarmouth
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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“After review, West Ham number 19 commits a foul! (@CasfredA) reported@cdavison_afc @SkySports Meaning if we don’t sell we won’t buy .just terminate Jesus and Nelson . Sell Viera for cheap … get 60 for martinelli or allow him stay , convert him to RB as Kyle walker and sign barcola for the wings
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Twinny42 (@Twinny421) reported@SkyHelpTeam To all Sky customers - there you go. That's just how important you are to these ***** AFTER they have taken your money. Any other company would have been shut down and shot on sight.
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Chris Hall (@rub5ter) reported@SkyUK I have spent two hours trying to reduce my mother’s TV package. My mother has dementia. My mother has been a sky customer for over 30 years. I logged on to her account online but of course you can’t reduce your package on there adding more cost ….. no problem. Shameful!
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Doug Turnbull (@turnbu6000) reported@SkyUK having to delete and reinstall the SkyGo app twice within a fortnight is not what I’d call good customer service - come on man
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ESchwaa (@ESchwaa) reported@SkySports Kill the Saturday 3pm blackout!
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Reese Fletcher (@reesefletcher_) reported@Donsboy1988 @SkySports Yeah. Not working for us.
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Kristian (@Nshieldsmag24) reported@Stewie_Pearce @TheClubLiveTw @SkySports I’d be worried why I was too much of a bad actor to even get a long term eastenders gig.
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Scarlett’s Movie Musings (@ScarletCinema) reported48 minutes into another call about the same issue with @SkyUK and have pretty much lost the will to live. Absolutely fuming at the inability of staff to accurately confirm details and take necessary action before we even talk about the patronising manner of the first contact.
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mark holt (@MarkMarkholt8) reportedFfs as if @SkySports still have that god awful GOAT song for their premier league coverage. Republica/tinie tempah the good old days
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Trish Corbett (@Trisha_C1) reportedThe first match they take the knee will be me turning OFF! I thought all that nonsense was over? Apparently not, as those overpaid, arrogant, woke individuals choosing @SkySports to virtue signal can't read the room, & still think THEIR actions matter to the public! #LoseViewers
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Darren Tay (@Darren_Tay1) reported@Sargy7 @SkyUK Switch suppliers every two years, Brand new equipment, new customer prices, Play them at their own game, loyalty gets you nowhere these days.
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David Cleal (@DavidCleal2) reported@SkySports Youre the problem sky wish you would pull out of football
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Michelle Woods (@Tealady2410) reported@SkySports why is the buffering so bad on red button football @ReadingFC @wwfcofficial
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Dale (@daleando86) reported@teenytinysuz Its horrible, cringey and the players can barely get their breath...what is anyone gaining from seeing a player sweating and heavy breathing saying about 3 words...**** skysports they are ruining the game its all stemmed from them the greedy meffs
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Steven Gallagher (@stevenkyle_sg) reportedWhat a joke today from @SkyHelpTeam and @WeAreOpenreach you should be ashamed utter joke of a service
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Roman F16 (@roman_F16uk) reportedWho looking reliable fire stick service to watch premier league and all other sports channels movies and tv shows from united kingdom #firestick #skysports for more information contact me 🇬🇧⚽ 🇬🇧
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Tracy (@tkralvarez) reported@SkySports Yuck. How awful that the alcoholism amd violence returns.
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Alan (@skinnywinger) reported@SkySports Cancelled Sky this month £100 for 999 channels of **** all
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Glaspark (@Glaspark) reported@Sargy7 @SkyUK Blame it on the courier service. It'll be old equipment anyway.
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Dark Knight (@Aristototleus) reportedWorst thing to watch Pak vs England test match on @SkySports is when you find out Dinesh Kartik is commentating without any stake in the game.
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Cakes6G | Art on Objkt (@Cakes6G) reported@Sargy7 @SkyUK Pretty much the same here but being with them for so long they didn't even ask for the equipment back, I've still got it, they never charged me for it, I think the only place that was going was the museum lol
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Ste (@ste_efc76) reported@SkySports here we go again. The sly six bending the rest of the league over. Corrupt as ****
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Dominic Halloway (@Dominichalo23) reported@DeadlineDayLive @SkySports sociedad shopping in the second-hand aisle while ajax keep pretending the price tag was the issue
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Paul C (@CPaul089) reportedNew season but i still ******* hate the half time interviews with players. What do you expect them to say? Just **** it off! @SkySports absolutely pointless crap.
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iain dodd (@Iain_Dodd) reported@SkyUK my vulnerable parents have been taken advantage of by your sales team and now they have had no service for a week and after hours of my dad trying to talk to someone and things still haven’t improved! I will look to escalate this! 😡
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KingMo (@_arunkhadka) reported@TheClubLiveTw @SkySports This is exactly why I don’t subscribe or watch this stupid show.
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Marty (@Chapstermane) reported@whitters83 @SkySports @SkyHelpTeam Hasnt happened in the 2nd half. But I was wondering wtf was going on. Happened last night also
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Dean Risley (@dean_risley) reported@SkySports Can’t you afford a proper footballing host, not a chance of me watching that crap !
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Mike (@Mikey9410) reported@SkyHelpTeam I know an elderly gentleman who has a landline fault and can't get through the AI systems to speak to someone on the phone. Can someone kindly take some initiative and call him as he's very stressed. I'm not with him to help him call.
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G (@superkaren2000) reported@SkyUK please can you help me my internet doesn’t work tried to contact customer service but it’s impossible to get through