Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (52%)
- Wi-fi (17%)
- TV (13%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Edinburgh, Burntwood, Porth, London, Glasgow, Hammersmith, Dublin, Rushden, Hounslow, Birmingham, Preston, Chester, Sheffield, Southwark, and Bradford.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 11 minutes ago |
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Phone | 50 minutes ago |
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TV | 6 hours ago |
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Internet | 7 hours ago |
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Wi-fi | 8 hours ago |
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Internet | 9 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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#💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported@charlieldrv @SkyHelpTeam It’s really crap !
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Lex Mccaffrey (@L99254Lex) reported@DeadlineDayLive @SkySports Apparently he's going to Sunderland!!! WHAT ******** IS HAPPENING AT ARSENAL?!!!!! 🤬 Sabotaging what chance we had of defending the league and winning the CL etc! I'm absolutely disgusted
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Logan (@_LoganAVFC) reportedWho looking for a good 4K,8k IPTV service with good picture quality without bugs (EPL,Skysports,Netflix, Disney+, all TV channels for Firestick, Tivimate,Sky glass,Android box, smart tv, LG, apple devices,hisense tv & more 🇬🇧🏴🇮🇪 Dm to get instant activation 🤝🏻
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Dillon (@dillonjahn) reportedCan't believe how poor the standards have got at @SkySports . Used to be the gold standard for sports broadcasting and news, but the entire product served up these days is a complete joke.
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Lex Mccaffrey (@L99254Lex) reported@Leverage_PNL @DeadlineDayLive @SkySports It's not Mikel's fault, it's Bertha's if anybody's! Mikel would have told the club which players he wanted weeks, if not months ago, but he's been let down, and unless we have a spectacular end to the window, we're in trouble!
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harold lloyd (@haroldlloyd2) reported@dixiedeansboots @SkySports Complete waste of electricity and an hour of your life. If I have an opinion on a particular incident in the game, these bozos won’t change it.
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colum mccann (@mccanio) reportedThe issue is these English companies will look after the English game as Scotland continues to get the crumbs from a product that it contributes millions to . A NATION OF EQUALS APPARENTLY @SkySports @talkSPORT
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CandleCabby 🏴 (@scampo999) reported@SkySports Graphics team and commentators are awful @CAFCofficial
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Mukhtar Yusuf (@_MukhtarYusuf) reportedVery poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.
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Warren (@wozza2484) reported@charlieldrv @SkyHelpTeam 100% this, the game I watched early in the second half kept jumping back to the first half! Constant buffering and poor quality @SkyHelpTeam
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Prampsy (@prasak2018) reported@SkySports Chelsea is falling down, falling down 🫠
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Steve Hale (@SteveHaleGK) reported@SkyHelpTeam @charlieldrv Sky sports + is really bad, the buffering is awful, the clarity of picture is poor 👎🏻👎🏻
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M C Gilani (@MGilani57809) reported@SkyHelpTeam @charlieldrv I'm going to make an official complaint to the broadcasting watchdog for why You've hiked up My bill from £58 to £98 that's a huge 69% increase I don't even have the movie channels!!!
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Steve Jones (@stevejones177) reported@SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.
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Craig Eccleston (@craige_87) reportedContent from SkySports hitting a new all time low. WTF is this bollocks?
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.. (@OntheGrealish) reported@NilSatisNews @SkySports Why are they asking this bankrupt ****....nobody gives a **** what he thinks...go spit on some kids.
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Warren (@wozza2484) reported@kieren_rees @SkySports Mine keeps jumping back to the first half! The first half constant buffering and poor quality!
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Simon Parry (@sparry951) reported@charlieldrv @SkyHelpTeam Never had an issue with ours. In laws have a lot of problems with it but they are on Virgin
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. (@20times20251) reported@Ikennathegr8t @SkySports Rice isn’t a 100m player and never will be Btw he ain’t better than Mbappe either
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Dale (@daleando86) reported@paulsteenalbo Why is this even happening? skysports have genuinely never been more in the mud than this
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Joe Middleton (@Bigjoe201207) reported@grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK
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Lalo Ballamanca (@ballamanca) reported@NathSalt1 Skysports are worst than Infantino....
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Muttley (@TJMEERKAT) reportedAnyone else having problems with their @SkySports stream? #STFC
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Spencer Sheriff 🇬🇧 (@SJS2310) reported@charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!
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Christopher (@Christ_ofher) reported@SkySportsNews @BenCipolla How do I cancel my subscription @SkyHelpTeam?
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Abdulla ishan (@Abdullaishan86) reported@SkySports for a player who has led his team to 0 champion finishes and somehow is more expansive than rodi or declan when they both have a golld badge on thier lions how is this smart money this is foottball manager levels of stupid
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Stav Coys (@FplStavLasso) reportedFinancial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt
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Charlotte (@charlieldrv) reportedHow can Sky Sports cost so ******* much and yet trying to watch a game on Sky+ is impossible! If it’s not frozen & 2 minutes behind it’s fuzzy as ****! @SkyHelpTeam fancy fixing your **** system you charge a fortune to use?!
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Get_Lost (@Earl_ThankGoD) reported@vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro
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Duke (@MadukaDukeChima) reported@SkySports You can't sell your crap news without United being involved. Manchester United living rent free in your head.