Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (16%)
• Total Blackout (5%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Reading, Glasgow, London, Southwark, Oldham, Southampton, Ferndale, Hammersmith, Portsmouth, Bangor, Elgin, Sheffield, Hackney, Leeds, and Witney.

City	Problem Type	Report Time
Croydon	Internet	4 minutes ago
London	Wi-fi	5 minutes ago
Reading	Wi-fi	23 minutes ago
Glasgow	Internet	48 minutes ago
London	Internet	50 minutes ago
Glasgow	Wi-fi	59 minutes ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jk (@JulieKay080619) reported 4 minutes ago

  @SkyUK I have spent 7 days trying to get a complaint resolved with sky to no avail, following over ten hours on their messaging chat and 3 hours on the phone, so no choice but to go formal and go to CICAS under consumer rights.

• 
  Danny Peacock (@dannypea) reported 5 minutes ago

  @holgat43398 @triffic_stuff_ I have no interest and don't even know what SkySports FC is... sounds awful! YouTubers are great for telling fifteen year olds what to do, but to anyone who's got a job, or a life, they are pretty irrelevant!

• 
  lucy (@lucyxbwfc) reported 6 minutes ago

  @jumbo_sausage70 @LeagueOne25 @SkySports 3pm on a saturday you idiot

• 
  B G (@gillen_8) reported 6 minutes ago

  @SkySports The new era is shite. Get this battery shite to **** . We can watch formula E if we want to watch electric races

• 
  John Scully (@JohnScu86493132) reported 7 minutes ago

  @SkySports Bring back the old era instead of this new crap 💩

• 
  JimmyAFC🔴⚪️ (@JimmyAfc92) reported 7 minutes ago

  Omg @SkySports why do you employ Gary Neville? He is clueless. And on top of that why do you let him do Arsenal games? Always trying to put them down. Muppet.

• 
  Nothing to see here (@shanc73) reported 9 minutes ago

  @SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back

• 
  Aman (@amanskhela) reported 9 minutes ago

  @Arsenal Honestly **** @SkySports at this point. Potential title decider on a work night is disgraceful.

• 
  One Cal (@cal52612) reported 10 minutes ago

  @jammierooroo @lisareality1 @SkyUK I'm going through same with VM , promised over 300 on Internet connection barely reaching 50 but according to them its over 200 and not a problem, I've even explained to them its no good measuring to Dublin where the server is,measure from the property in the North East, useless

• 
  Ste Wilko (@Wilko_666) reported 22 minutes ago

  @SkySports Not exactly something to get excited about... first time in my 30+ years of watching F1 that I haven't been interested in the races because of the awful manufactured bullshit racing that the new regs have caused. It's just terrible. I pray they sort it out ASAP

• 
  Michael Owen 🇫🇮 (@MoonTerrier) reported 26 minutes ago

  @richardajkeys Too much football on the tele now, people have got bored with it all. Skysports has been good in some ways but definitely bad in others

• 
  Claudia (@ClaudiaReznik) reported 26 minutes ago

  @AleixFreix75712 @SkySports That's not my problem, our kid, I speak Manc, not your nonsense. Take it up whith Elon, and jog on, now!

• 
  BlackShadow ™ (@jerryjok) reported 30 minutes ago

  @MDGunner @unfazed_ayo Lol MD I wish I could analyze this thing to you using those big screens they use on skysports with arrows to explain the thought. I agree that it was the more complicated route but it was not a bad decision. You realize saka on that side is receiving the ball first time?

• 
  Milo 🤙🏼 (@MilRadusinovic) reported 31 minutes ago

  @Chels_HQ @_DOLLARPI @SkySports Thing is I can’t stand these owners BTW. But we are literally not a feeder club lol name me one star we have sold that the fans didn’t want to let go? People push narrative but it’s just a **** project at this point.

• 
  Lorenzo (@petrolhead63) reported 36 minutes ago

  @jammierooroo @LeeIsTweetin @SkyUK Comcast own them so their customer service is outsourced to the Philippines/somewhere like that. They tried stitching me up by agreeing a deal on text chat & then reneged, but I’d screen shotted the message exchange. Threatened U.K. legal action, soon backed down. They’re sharks.

• 
  Nicky Morris (@NickyMo95974243) reported 37 minutes ago

  @mad_biker_mum_ @__ChathubSkyHQ @SkyHelpTeam It's surprising that paramount plus have not messaged people say it's down by on x or anything like that

• 
  B Sales (@bsales99) reported 41 minutes ago

  @premierleague Pathetic schedule changes. They don’t give a **** about the fans, throwing in Monday night football at the drop of a hat to appease the revenue failing @SkySports the sooner that organisation is bust and away from football the better. It’s an insult the way they do it. **** SkyTV

• 
  Wayne Ross (@rosseytheyid1) reported 42 minutes ago

  @AppleSupport hi ive forgptten my icloud login im now logged out ive contacted @SkyUK who say to contact you help would be appreciated thanks

• 
  Max (@M26XXJ) reported 44 minutes ago

  Someone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW

• 
  KULTURE (@kultureviral) reported 45 minutes ago

  @eurofootcom @SkySports That have been their problem ever since 😒

• 
  Liam (@liamhilldesign) reported 45 minutes ago

  @SkySports It is awful, even the drivers know it.

• 
  Demet 🇬🇧 (@demet_sulunbiye) reported 46 minutes ago

  @360red_ @SkyHelpTeam get xevatv, the solidest dodgy stick service in the uk

• 
  holygrail (@holygraileth) reported 47 minutes ago

  @indykaila It's complete 🧢 mate. If they were so desperate they wouldn't have let the refs and VAR absolutely destroy spurs this season. And @skysports don't seem to mind either with their biased commentators like Alan Smith cheering us down

• 
  Eghbali the **** (@JunaidNoor68760) reported 48 minutes ago

  @CFCPys STOP REPORTING THIS CRAP FROM SKYSPORTS!! kaveh knows absolutely fuckall

• 
  VelvetOrbit (@Velvet0rb1t) reported 51 minutes ago

  @FergiesRightRef @SkySports You dimwits are annoying. Saying Pope's foul was a red card has nothing to do with the incident involving Gabi. Anyways, even if we say Gabi should've been sent off then so should have been Khusanov.

• 
  mp (@mattp68) reported 52 minutes ago

  @SkySports you are utter w@nkers Arsenal v Burnley Monday night You really don’t give a **** do you

• 
  Niamh 🇮🇪 (@cemtebrizci) reported 53 minutes ago

  @patrick37297124 @jammierooroo @SkyUK get xevatv, the solidest dodgy stick service provider

• 
  Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported 57 minutes ago

  @jammierooroo @JAU_4 @SkyUK Doesn’t help when the call centre is based outside of the UK. They just work off a script, no empty or emotions on that script. I do hope you get it sorted, they are the worst company for customer service

• 
  Rob (@robdrfc4eva) reported 59 minutes ago

  @jammierooroo @SkyUK 14 days to cool off. They have to cancel if requested

• 
  T (@R4GN4RSS0N) reported 1 hour ago

  @Arsenal @premierleague ******* disgrace bowing down to the abysmal organisation which is @SkySports