Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (19%)
• TV (14%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Hammersmith, Glasgow, Brentford, Edinburgh, Blackburn, Bristol, Gillingham, Broseley, Dorking, St Helens, Alton, Evesham, London, Harringay, and Burntwood.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Glasgow	Internet	2 hours ago
Brentford	Internet	2 hours ago
Edinburgh	Internet	2 hours ago
Blackburn	Internet	3 hours ago
Bristol	Internet	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Antonio (@Poodlepupboy) reported 3 minutes ago

  @FootballFunnys Cancel @SkySports

• 
  𝓙𝓸𝓱𝓷𝓷𝔂 𝓟 (@_JPev) reported 9 minutes ago

  @RobGemmell1 @SkySports ******* ridiculous!!! Stop this ****, Sky.

• 
  craig 🇺🇦 (@True_Catarian) reported 12 minutes ago

  @Kish_P14 @FansAgainstVAR_ It’s only the @SkySports pundits who provide any support for VAR Just to replay the incident for 5 minutes and give their opinion, over and over

• 
  Goonerhev (@goonerhev) reported 13 minutes ago

  @SkyHelpTeam what a load of rubbish sky customer care since you move aboard it’s like talking to robots don’t ever go to sky if want good customer service

• 
  tee. (@teebee_16) reported 13 minutes ago

  @ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.

• 
  Moldo (@Original_Moldo) reported 13 minutes ago

  @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

• 
  Karlos Balardo 🇵🇸 (@KarlKavanagh69) reported 13 minutes ago

  @theranger1872 Surely @SkySports can help with this?

• 
  🎥Jenna Kearns ♿️ (@Jennakearns91) reported 14 minutes ago

  @SkyUK right im panicking as i have paid my bill but still getting messages saying my services will be suspended i paid last week cant get through to human on phone im disabled and cant physically be without my phone please help no way for help on app either

• 
  Cybron🇬🇭 (@MohammedAliu6) reported 14 minutes ago

  @SkySports Waited three seasons and still ended it with a brace. Ronaldo really cannot help himself

• 
  Jonathan (@Jooonaathhann) reported 17 minutes ago

  @TouchlineX @SkySports LOL I guess Phil should move to MLS and dominate that **** league so he can be picked for England

• 
  Deborah (@phoebesworld158) reported 21 minutes ago

  @SkyHelpTeam I am tearing my hair out. I am constantly ringing Customer Services to cancel an order. The call keeps getting placed on hold, retrieved and I cannot hear the call handler & vice versa Help please.

• 
  Ducky 🇬🇧 🇺🇦 (@veryfathomer) reported 22 minutes ago

  @SkyUK Disappointed, I had a 24 month contract at £24 a month fixed for two years (agreed in writing) then after 12 months you bumped the cost up to £27, so I complained via email and your response? You said sorry if I feel let down, but no offer to fix the problem. Appalling.

• 
  tellingithowitis (@Ian4cricket1) reported 26 minutes ago

  @JacquiOatley @suesmith8 @SkySports You couldn’t be more wromg. She’s awful

• 
  Smoke 💨🍀🍃with Menduza🚚🍁 (@SmokewitMenduza) reported 26 minutes ago

  @TouchlineX @SkySports Wow they abandoned play in Saudi league is that how worst the England team worst?

• 
  Antonio (@Poodlepupboy) reported 26 minutes ago

  @TimD2704 Being given game changing decisions week in week out. Cancel @SkySports

• 
  x - Petr Klíč (@PetrKl1843248) reported 30 minutes ago

  @razRBCHK @SkySports We dont forget. And we all know hes never winning Olympics because of that

• 
  TC - Gooner (@TyzaCamSA) reported 33 minutes ago

  Thanks @SkySports would love to watch the on field stuff but no we have to listen to your ******* pundits. Someone needs to come up with a new way of watching. Sky Sports is awful.... #Skysports #Arsenal

• 
  Rob Ellis (@RobEllis1183719) reported 35 minutes ago

  @SkyUK me Saturday. Still waiting. Funny how a new customer doesn't get charged £40. For someone who has spent approx £10k over the years with you, absolutely shocking treatment.

• 
  Eyesopen! (@Middleditch89) reported 38 minutes ago

  @SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible

• 
  🔰Steeze Trafford🔰 (@iamsteezze) reported 38 minutes ago

  Shameless Skysports. They’re never tired of being a disgrace

• 
  Radio Red (@RadioRed77) reported 39 minutes ago

  @ShawShot @FootyAccums I pay a lot for my sports subs, for Skysports, TNT, Prime, DAZN. Had zero issues ever with people getting the finals for free. Thought it was a good idea. You would have to be a real miserable **** to think like you do.

• 
  KAY_EBI🐐⚖️ (@GOATEDKAYKENNY) reported 41 minutes ago

  @bagofdreamzz I pray so too. And I hope Alonso can do that for him. Man is too young to just fade off like that. And that stupid Skysports should stay away from him. His family and reps should shield him from the rotten bias British sports media.

• 
  Terry Munro (@willyshak) reported 43 minutes ago

  @SkySports It’s absolute garbage! Formula E..

• 
  Shimataver (@shimataver) reported 44 minutes ago

  @TouchlineX @SkySports Outrageous. WTF does Tuchel think he’s going… the Asian Champions League?

• 
  Matt Blake (@mattblake94) reported 51 minutes ago

  @SomeAnyNextGuy @SkySports Where did I mention Barcelona in my initial tweet? I didn't say anything about small club internationally. I said small club. Why would I talk about Spain if we're in England. I didn't change ****. Prem clubs don't do parades just for winning one league. Small clubs do.

• 
  Paul C (@CPaul089) reported 53 minutes ago

  Easy say now we’ve beaten @ManCity to title but fair play to Pep saying We deserved it (which we do) but for also being gracious all season. I’ve seen the media, including @SkySports journalists, trying to goad him into insulting us and he never once did.

• 
  dAve Fletcher 🦉 (@_dAveFletcher_) reported 54 minutes ago

  @SkySports It's ok I'm fine, I don't have trouble sleeping.

• 
  John Speirs (@johnspeirsii) reported 55 minutes ago

  @marknelsoncomic Shame there is no report of poor Harvey Barnes tidying away his boots and wee toaty shinnies in the cupboard under the stairs for the summer till he needs them for pre season amongst the talksport/skysports exclusives. All Foden this and Palmer that.....

• 
  Paul C (@CPaul089) reported 57 minutes ago

  Oh good it’s this ******* player interview at half time from @SkySports seriously what are these pricks expecting Odegaard to even say? Just **** off with this shite!

• 
  TechnicalChemical84 (@Thaneofnowhere) reported 59 minutes ago

  @johnryder1888 @ScotlandSky @SkySports Support Ireland.