Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (13%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Manchester, Belfast, Exmouth, Colchester, Ilford, Crawley, Normanton, Dublin, Prestonpans, Hackney, Peterborough, Bedford, Newcastle upon Tyne, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 2 hours ago |
|
|
Total Blackout | 3 hours ago |
|
|
TV | 3 hours ago |
|
|
TV | 3 hours ago |
|
|
Internet | 4 hours ago |
|
|
TV | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
YamYam 🏴 (@KaiMarley77) reported@scott21282137 @talkSPORT @SkyUK You forgot van Basten or gullitt Lool the best in Europe I'd lie down and sleep this one off 😴
-
Michäl 🔰 (@_red_7) reported@TheUtdSpace @SkySports it was so clear, after a **** season no one wants to go for him and suprise surprise the Glazers turn up smelling a free run for cheap solution. Would be a **** solution again but hey, its cheap...
-
Call-Me-Alex (@anyi_jnr) reportedI have received the worst customer service experience of my life from @SkyUk in the last 2 weeks. I subscribed for an internet broadband service since the 27th of May and up till now, I am unable to use the internet service. Contd in comment
-
Stärgirl Sharee ™ (@Shareee) reported@Kpono_Abasi @SkySportsNews Let Thomas Tuchel play anyone that can win us the World Cup, also Skysports are crap for framing the situation that way, will people. Also, weren’t you the one pushing Rogers in midfield agenda during the season?
-
J (@JKhezz07) reported@SkyUK ur network is ******* ****. Deadspots everywhere, 5G working for 5 seconds then not. Going to EE lads cya
-
amanda (@Song_covers01) reported@SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP
-
TC (He/They/It) (@TobyCrowTC) reported@SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?
-
Young King Favour 2 (@YoungKingFavou) reported@SimplyUtd @SkySports Crap .
-
Fiona Miles (@fimiles24) reported@SkyHelpTeam anyone there to help with a technical issue?
-
Steve Smith (@SteveSmith40242) reported@SkyUK I’m disabled and think I made a big mistake going over to my broadband recently. Terrible connection,especially on my iPhone. Everything the engineer installed is completely out of my reach. I’ve sent several to you but had no reply. Maybe I should leave 😡
-
Bego (@bezosishere002) reported@Blue_Footy @SkySports **** you idiot you have been saying the same **** for the last three months
-
VeloBet Boss (@Velobet_Boss) reported@SkySports Liverpool buying a winger from Osasuna while Wirtz is still searching for his feet. bad business, that.
-
Neil 🏴 (@GeordieNeilo) reported@SkySports The sooner England flop in this tournament the sooner tuchel is sacked! ******* idiot in my opinion!
-
Ian (@Ian820132913282) reported@SkySports Mr know it all done **** all typical sky sports ****** punditry
-
United Synergy 🔰 (@Utd_Ste) reported@Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff
-
C² (@csquaredfc) reported@SkySports @Carra23 Saka has never done anything for England
-
Michael #saintscityme ⚜️💛🖤 (@mkcpapa) reported@SkyUK hello, every time I go to Rhodes island, Greece , I get my roaming plus text and then spend the entirety of my holiday with data for only half the Holiday. No cap issues and seemingly no problem on your app but I’ve had No data for the last 4 Hrs
-
Carl🇵🇸 🇪🇺 (@HantsCastiger) reported@Pleyndamour @SkySportsRL @SkySports I watched on laptop via sky sports App and honestly no issue
-
Sam (@yido2910) reported@Lilywhite_Rose @SkySports Good riddance. Awful Player
-
Nathan Blood (@nattasswfc) reported@SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.
-
Luke Bernard-Haigh (@50shadesofhaigh) reported@Ethanisraelite @SkyHelpTeam Not a troll reply, but how did you send this tweet Ethan? Can you not use whatever connection used to login to your Sky account to pay?
-
Jonze🇳🇬🇸🇳 (@Omobranco_) reported@Blue_Footy @SkySports No style wey them never use rewarm this eba
-
lando&K (@kanishk77233673) reported@ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!
-
James Williams (@JamesDW94_) reported@SkyUK avoid at all costs. Please dm me so I can cancel every single subscription I’ve got. Multi million pound scumbags
-
Darren omalley (@darrenO83) reported@SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?
-
RedEndMU (@RedEndMU) reported@IvXv @UnitedStandMUFC @SkySports They have no European football and players on high wages ? They fall into psr problems meaning they need to make money by selling players ?
-
Irut (@_thatsmeruth) reported@SkySports So it’s mean that personal terms is not a problem
-
CHINA ELISHAMASHEN ZODIVULKAN (@Vector64China) reported@SkyUK The Money Business; Distinguished idea or Death: Distinguished ideas or Service: What is your worth? Isaiah 48:10, 48:17:Path 112 page 286 > Amazon Kindle, Tellispectragence Junpoli ... Star (30) Profit (30) Telesis
-
Suzanne Hawkes (@hawkes13soozie) reported@pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!
-
Kevin McGuinness (@McGuinnessKevin) reported@SkyHelpTeam Why is the listings missing on RTE One HD on Sky Stream? already rebooted the box still the same this only channel that has no listings. problem is because the box doesn't know whats on it keeps asking for a pin.