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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Liversedge, Halifax, Manchester, Hammersmith, Newham, Birmingham, Stanmore, Liverpool, Dublin, Croydon, Rochester, Southwark, Nottingham, and Leeds.

CityProblem TypeReport Time
London Wi-fi 17 minutes ago
London Wi-fi 36 minutes ago
Liversedge TV 1 hour ago
Halifax Internet 2 hours ago
London Internet 2 hours ago
Manchester Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nigel_b_golf
    NJB (@nigel_b_golf) reported

    Now can we get rid of that god awful fan led **** all over @SkySports @SkySportsPL @SkyFootball. It’s horrendous, people who know absolutely nothing about football talking like 500 cap PL legends. Go back to proper content, not this YouTube/podcast style rubbish.

  • gavsallwhite
    Gavin D 💙💛🤍🏆❤️🤍🏆🛡️🏆🏆 (@gavsallwhite) reported

    @SkySports sort your **** service out ffs …no picture and now **** sound …#rugbyleague

  • Sam_WardMUFC
    Sam Ward (@Sam_WardMUFC) reported

    @SkyHelpTeam Good Morning, since last Saturday we’ve been having trouble with our main sky q box recordings. A programme will start recording and then one will fail due to technical fault and then I can’t record anything else until I reboot the box. Getting no hard disk error

  • Testycol
    Colin (@Testycol) reported

    @kolopoki1 @SkySports You're an idiot. It's his decision to go, he's out of contract. If he wanted to stay, he could.

  • mcbhoy
    CM 🍀 (@mcbhoy) reported

    FGS @SkySports, gonnae show us some golf? Adverts and folk talking garbage, get the golf on...

  • MervVerm
    Merv (@MervVerm) reported

    @SkySportsDarts @SkySports You arrogant fat **** @LukeTheNuke180

  • Messi10Nishant
    messi10 (@Messi10Nishant) reported

    @TouchlineX @SkySports worst overhyped footbaler no doubt

  • punk8735
    BTNK ⛳️ (@punk8735) reported

    Dear @SkySports WTF do I have to listen to your German commentary at @TheMasters

  • Kingdavyd801
    Royal Priesthood🇨🇦🇳🇬 (@Kingdavyd801) reported

    @SkySports A champions league and PL winner said something and a man who NEVER played in the CL is giving countering his opinion. Is this what football is relegated to? Does he know what it means to sing the CL song on Tuesday and Wednesday night? All these half baked pundits

  • Julian2017124
    julian (@Julian2017124) reported

    Sky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS

  • Diesel_Oppong
    Undertaker. (@Diesel_Oppong) reported

    @Lamineishim @theMadridZone @SkySports We don't use stupid grammar that's why

  • StunneR_OTD
    Lord Martin (@StunneR_OTD) reported

    @FabrizioRonald0 @SkySports I agree. It was damn near impossible for him to score from that angle. That’s why he’s the goat.

  • YunaDerHund
    FCBayern ❤️‍🔥 (@YunaDerHund) reported

    @symply_blessed @theMadridZone @SkySports The only Problem is the Ref not you.

  • yasmuk
    Yaseen Mukadam (@yasmuk) reported

    @SkySports @JamesPearceLFC Hughes Edwards and Slot all have to go. This has been tragic, to put it mildly. Simply horrible football

  • Oluwagbemiga_7p
    GentleMan🛐 (@Oluwagbemiga_7p) reported

    @Spoogierg @StretfordEndx @SkySports True the injury record is actually so bad I didn't realise it before... But asides that he is a quality player garner has signed a new deal at Everton asides Eliot Anderson, who else do you propose we get?

  • AjayiAkinola2
    Ak (@AjayiAkinola2) reported

    @ix_kingdada @theMadridZone @SkySports People like you give we madridistas a bad name, if things go south now you will run and hide

  • Otees13
    Mikel Supreme (@Otees13) reported

    @MailSport AFTV should never ever have been a thing The media and @SkySports used it to trash the actual fans and the club itself. It’s one of the reasons we get so much hate. **** them. They aren’t Arsenal.

  • mark_the_red
    Mark Hutchings (@mark_the_red) reported

    @SkySportsDarts @SkySports Poor from Littler, banter is good but need to be respectful.

  • DuncanGray10463
    Duncan Gray (@DuncanGray10463) reported

    @SuperLeague @Betfred @SkySports Quite sad to see how far Luke Thompson has fallen.hes now just a plodder just another gil dudson..saints had the best of him, ...only joking its very very funny to see how crap he is in a wigan shirt

  • jozefthemad
    Pepe and the Bandits (@jozefthemad) reported

    @SkyHelpTeam Exactly my point FFS I'm having this issue with Council tax, electric, gas and everything else. Country is ******.

  • Otees13
    Mikel Supreme (@Otees13) reported

    @imzftbi What made it even worse was that @SkySports saw this, grabbed it and made it 100x worse. They championed them knowing it would damage our club.

  • Oriade__001
    OriadeofArsenal (@Oriade__001) reported

    @FabrizioRonald0 @SkySports That was just a poor goalkeeping!

  • bazzadazzler
    BARRIE DAWSON (@bazzadazzler) reported

    @FabrizioRonald0 @SkySports Or the worst goal keeping of all time

  • SpikeArmstrong
    SPIKE11 (@SpikeArmstrong) reported

    @SkySports presenter that's never a penalty!!! Their player dives for the second deffo penalty.. what a ****..

  • Allergic2Spuds
    𝓖𝓖 (𝓖𝓪𝓵𝔀𝓪𝔂 𝓖𝓸𝓸𝓷𝓮𝓻) (@Allergic2Spuds) reported

    @PremSportsIRL @No1shaygiven Was this Kenny Cuninghams skysports pitch ? He def has the Arsenal hate agenda down to a t.

  • Bradafc1410
    Bradafc (@Bradafc1410) reported

    @SkySports Why has this **** for brains not been sacked yet? What a total bell end

  • elovabloke
    Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported

    @SkyHelpTeam cannot get into the MySky app. Is there a problem

  • grahamshutt
    Graham (@grahamshutt) reported

    @funksoulHulk @FabrizioRonald0 @SkySports Agree 100% mate! This will never be done again

  • subcat001
    James (@subcat001) reported

    @tntsports @SkySports Despite paying so much we still get the 3pm blackout. Just over a decade ago we could get pre-paid subscription card for a European satellite channel and watch all the games for a fraction of the cost. This was stopped. It's no wonder so many people have turned to streaming

  • Ananje7
    Noor (@Ananje7) reported

    @amiemetcalfe @SkySports She is a wacko on the loose, normal managers wont go on media and do what she does, should know better. Remember that game at the Emirates when Chelsea and Arsenal draw 1-1, the Refs were horrible and she didn't say nothing about it,talking about when she is a loser?🤔