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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Greater London, Liverpool, Leeds, Manchester, Saint Neots, Sunderland, Hammersmith, Birmingham, Southwark, Redhill, Maidstone, Farnborough, Wilmslow, Romford, and Trowbridge.

CityProblem TypeReport Time
Greater London Wi-fi 33 minutes ago
Liverpool Total Blackout 1 hour ago
Leeds Internet 1 hour ago
Manchester Internet 2 hours ago
Saint Neots Total Blackout 3 hours ago
Sunderland TV 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • maddison10_ruth
    RooRoo97 (@maddison10_ruth) reported

    @ScarlettShaw @SkyUK @SkyHelpTeam Go online and do it, I did this for my parents on Saturday, from BT -Sky. No issues at all, no need to call anyone.

  • spurscabdanny
    Danny 💙🤍 (@spurscabdanny) reported

    @SkywayTuff2s @SkyHelpTeam @HBO Never had an issue before

  • GBigDawg45
    GoonerGray (@GBigDawg45) reported

    @MarkEvs16 @SkySports You know Merson is a chelsea fans right?? Or have you not done your homework before stating such a stupid comment

  • irishbos
    Andrew Boswell (@irishbos) reported

    @StretfordPaddck @SkySports Nope clearly a nice guy but not good enough and too slow for the EPL

  • KobainAFC1886
    Kobain Of ********** III (@KobainAFC1886) reported

    @ArsenalCentra @SkySportsPL This is how **** @SkySports is now Getting people like this on their channel now No decent analysts no good punditry Just bring in the chavs from Fan Channels Never believe or listen to these wankers They are their to fund the modern fanbases Pathetic *****

  • LDLTTouch
    LDLT (@LDLTTouch) reported

    @eurofootcom @SkySports **** at all of them

  • marcusmark2019
    BRAVO ONE THIRTY (@marcusmark2019) reported

    @SkyUK right now im getting pissed of.. my account says iv got missed payments... i went through and manually paid them..did the comfirmation through my bank for eachpayment.. yet still says after a few our iv still got missed payments.. WTF!

  • Blessed_King001
    👑 (@Blessed_King001) reported

    @UnitedStandMUFC A certain Arabian offered to make it self-sufficient and free of all debt. But Skysports and Gary Neville kept spamming negative PR to stop that takeover. And they got some clowns in the fanbase to agree with them. Now we're doomed to watch other clubs invest in elite players, while we buy cheapskates and hype ourselves for "spending smart." Every damn summer.

  • Imoleayo1190296
    Imoleayo (@Imoleayo1190296) reported

    @Blue_Footy @SkySports He is struggling to beat Palmer worst season in creativity

  • Valvinny2
    Valvinny (@Valvinny2) reported

    @ScuderiaHadjar @verstappenews Damn why is that skysports mic so long bro

  • Nolanhattrick
    Graham Robinson (@Nolanhattrick) reported

    @JWeisgard It’s utter garbage that is doing nothing for the English game. It’s here because @SkySports demand it.

  • popoo_jr
    Joseph ⚡️🇦🇷 (@popoo_jr) reported

    @TouchlineX @SkySports Lol I said it that day that Rodri didn’t deserve ****

  • GrazLIV
    Graham (@GrazLIV) reported

    @SkyHelpTeam what’s going on with #Paramount+ on #SKY looks like time to cancel #SkyCinema subscription

  • Myco_AFC
    Myco Gunner (@Myco_AFC) reported

    Skysports are very bad, no mention of the Journalist they heard it from. They act like they have reliable journalists on ground but no. Give David Ornstein credit.

  • Crystalalice851
    Crystal (@Crystalalice851) reported

    @Blue_Footy @SkySports Palmer worst season

  • sophiedusk665
    sophia ࿔˚⋆ (@sophiedusk665) reported

    @SkySports psg backing out of a deal? never seen that before

  • NorthBankB9
    Westy 🗣⚽️🔴⚪️❌///⚫️💜 (@NorthBankB9) reported

    I take no notice of Skysports Doesn’t mean not true and sure Ornstein will message once confirmed Always a pipe dream but I’ll still dream until official either way The issue is the market is getting smaller and been after a superstar for many years

  • martynjmj
    martynjmj (@martynjmj) reported

    Watching sky F1. Live is a really bad picture. Can you sort it please? @SkySports

  • EliJah06660
    Elijah B🇩🇿🇫🇷 (@EliJah06660) reported

    @zuca_ @TouchlineX @SkySports My guy, make up your mind lol. If assists don't matter then wtf matters lol. Messi is a false 9 with playmaker tendencies when he switches to RW. Wtf is he supposed to do other than assisting lol especially since he's ****** 39. He can't run anymore.

  • GoonerBen11
    AFCBen (@GoonerBen11) reported

    @CFCMods Everyone believes some bald head **** called Gary and skysports don’t get exclusives let’s wait for Ornstein

  • kanyicool
    Julius Kanyi (@kanyicool) reported

    @theMadridZone @SkySports Kicking Infantino is the only solution!

  • tatathom
    brett (@tatathom) reported

    @SpursOfficial well! It’s all gone quiet! Typical hope then sell ffs , same old **** @SpursOfficial @SkySports

  • jackbarker9
    jack barker (@jackbarker9) reported

    @StretfordPaddck @SkySports I’ll help pack his bags if he needs it. i’ve never seen an attacker who hates attacking as much as him

  • NinetayFour
    GM 🇾🇪 (@NinetayFour) reported

    @SkySports Hampden being chosen is ridiculous, one of the worst stadiums in Scotland

  • SamirMSuleyman
    Samir M. Suleymanov (@SamirMSuleyman) reported

    @centregoals @SkySports Just cancel visas to players from national teams who suport this proposal.

  • HeisFlint
    Viewclips (@HeisFlint) reported

    @SkySports Bidding 150m for this bum is one of the worst decision

  • webster_kris
    Kris Webster (@webster_kris) reported

    @AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!

  • Pleyndamour
    Mark F (@Pleyndamour) reported

    @BarbaraHirst55 @SkySportsRL @SkySports I know there’s bad weather in France. But I assume Sky are running graphics from the UK since they don’t send anyone over there

  • TacklingRL
    Tackling Rugby League (@TacklingRL) reported

    @SuperLeague @SkySports Fc killing themselves with errors & Kr are managing to capitalise on them. Should be a great second half

  • rayfromlondon
    GameOfInches®*️⃣ (@rayfromlondon) reported

    @theMadridZone @SkySports Perez looking real stupid now. Vini cucked Perez