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Sky service status: outage reports and connection issues

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 11: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 20% Wi-fi (20%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Dundee, London, Northwich, Chesterfield, Thatcham, Bristol, City of London, Luton, Henlow, Southwark, Exeter, Glasgow, Hayes, Walsall, and Havant.

CityProblem TypeReport Time
Dundee TV 5 minutes ago
London Internet 8 minutes ago
Northwich Internet 35 minutes ago
Chesterfield Total Blackout 39 minutes ago
Chesterfield Total Blackout 1 hour ago
Thatcham TV 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RealRayza
    Rayza: The Audio Mixing Engineer 🎵 (@RealRayza) reported

    @NelsonEmma18 @SkySports Nigerians will mock people airing their grievances but expect the world to support them when elections are rigged. That's why God left the country

  • fred_barwell
    Frederick Barwell (@fred_barwell) reported

    @SkySports Argentina to win the world cup crooked FIFA is making sure that Argentna is going to win every fan has been conned by paying money to support teams that have no chance of winning the final because of crooked FIFA

  • Percy2Percy
    JP (@Percy2Percy) reported

    @DaveAyomi @DeadlineDayLive @SkySports Hes dog ****

  • landotron4000
    sei #LN1 (@landotron4000) reported

    that randy skysports tweet being deleted is so 😭 skysports admin is probably thinking that the don’t ever speak negatively about mclaren formula 1 team video didn’t do ****

  • SiL_A_Carmona
    SiL ⭐⭐⭐🇦🇷🇦🇷🇦🇷 (@SiL_A_Carmona) reported

    @SkySports Hope that next time you'll have the intelligence to manage your team better and not concede 3 goals in less than 15 minutes. Bad headcoach! 🤡 that´s why you loose... Now, bad loser!

  • anthtowers1
    Anthtowers1 (@anthtowers1) reported

    @Ajurawalo2 @SkySports Because it wasn’t a foul you idiot he already lost the ball

  • SameenaAhmad7
    Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported

    @MichelleBeckett @SkyUK @VodafoneUK I was surprised that Sky were good when my mum died. BT were awful, demanding to speak to a dead person. Only just got fibre at my place a couple of months ago, will not go with Virgin, too much poor feedback.

  • kevkamuri
    Kamurii. (@kevkamuri) reported

    @SkySports damn and spot on end of the road

  • PerfectPaddock
    Paddock (@PerfectPaddock) reported

    @SkySports 2-1 Norway I have a bad feeling

  • stereid2
    Steven Reid (@stereid2) reported

    @SkySports Corruption in plain sight It’s that bad you’ve got to just laugh it off . The World Cup would be nothing without European nations , 6/8 in the QF . Sack FIFA off and start our own federation , maybe England will get a WC then . The way it is now the FA will never pay fifa

  • 10shvh
    ali | علي (@10shvh) reported

    @AdamTweddell00 @SkySports That’s acc shocking wtf

  • Fon87141194
    Fon (@Fon87141194) reported

    @ProBoxingFans @SkySports No it wouldn't. Why would it? Just to cater to the yanks? **** the yanks.

  • MichaelMLds
    MichaelM (@MichaelMLds) reported

    @DeadlineDayLive @SkySports Well buying goalies with a Leeds connection never been a problem for Arsenal in the past as it ? Seaman and Lukic both average at the time in fact bought Lukic just after he had let 7 in against them.

  • _kellyUnited
    (fan) Éderson (@_kellyUnited) reported

    🚨Roy Keane Backs Manchester United Over Ederson Delay: 🗣I don't understand why people are suddenly acting like this deal is falling apart. If an agreement has been in place for a month and the player has already completed the first phase of his medical, then this isn't a transfer that's collapsed. It's a transfer that's going through its final procedures. 🗣Manchester United wanting to carry out another medical at Carrington doesn't worry me one bit. In fact, I'd rather the club be thorough than rush something just to satisfy social media. Medical checks are there for a reason, and if the club wants to complete its own assessment, that's just good practice. 🗣The biggest problem today is that supporters confuse silence with bad news. Just because there isn't a new update every few hours doesn't mean the deal is off. Sometimes the quietest transfers are the ones that get completed without any drama. 🗣My advice to United fans is simple: stop looking for reasons to panic. Until you hear that the deal is dead, there's no reason to believe it will collapse. From everything we've seen so far, this looks like a matter of patience not a failed transfer. [Source: @SkySports] #Ederson #ManchesterUnited

  • autostart24
    𝐒𝐨𝐮𝐥𝐢𝐞 🫧 (@autostart24) reported

    @RKH4658 @SkySports @SkyHelpTeam Used to happen to me in London, when I had Sky. Effects the satellite signal I think

  • BravoHotel77
    Mike Oxmall (@BravoHotel77) reported

    @SkySports Correct decision. Could've broken the boy's leg.

  • MagicalModric00
    MagicalModric (@MagicalModric00) reported

    @MadridXtra @SkySports Damn the last semtence is cold

  • TohBoi76791
    HighTreeTimes (@TohBoi76791) reported

    @fred_barwell @SkySports if its been fixed...i mean how come USA lose 1-4 ? You must be stupid to believe the game was rigged to make Argentina won against Egypt...

  • LabanBashabe
    DrBashabe Laban (@LabanBashabe) reported

    @Arsenalnewschan @SkySports Don't buy that crap

  • McgowanRambo
    Raz (@McgowanRambo) reported

    @ProBoxingFans @SkySports Turkey is an idiot why spoil a massive UK fight for the US market who don’t give a 💩 the most stupid thing I have ever heard

  • Newtons_Laws
    Newton's Laws (@Newtons_Laws) reported

    It's concerning when one has to question why this tribunal hearing is not even being mentioned on Sky @skyuk @SkyNews . In the hearing serious issues were revealed about the UK's role in Gaza genocide. It needs to be covered @jeremycorbyn

  • Joe_1mr
    Joe_1mr (@Joe_1mr) reported

    @mdfarasatali @eurofootcom @SkySports And everyone pointed out that was bad business and absolutely the wrong transfer strategy lol. Hence our new signings under INEOS havent been above 175k a week, literally half that

  • IbraZibra58
    Ibra58 (@IbraZibra58) reported

    @SkySports Egypt were just terrible losers and with their people going public making wild accusations of mass corruption plus their volatile manager swearing at and SPITTING into the crowd and wanting to fight everyone I suggest that they will get some serious bans and fines

  • fertscientist
    The Scientist (@fertscientist) reported

    @DonnaLouise1212 @SkyUK 💯they are as bad as the BBC all Bolsheviks

  • NachumZvi
    Zionist Zvi נחום צבי 🇮🇱✡️ (@NachumZvi) reported

    @SkySports **** the losers

  • Harryfrankjnr
    Frank Junior Harry, PMP® (@Harryfrankjnr) reported

    @SkySports They went back several phases to fish out the foul which led them to chalk off the goal. They could had applied same due diligence to also go back even beyond the Salah incident to the one Macallister fouled the Egyptian in the box prior to the switch of play to Salah - unfair!

  • SEANIE123456789
    SEANIE (@SEANIE123456789) reported

    @SkySports By far the worst World Cup in the modern era 😔

  • jrhammond6481
    James Hammond (@jrhammond6481) reported

    @DonnaLouise1212 @SkyUK Never would buy it, rip off prise.

  • DissCommunity
    CommunityDiss (@DissCommunity) reported

    @SkyUK can someone contact me as you have one very unhappy customer

  • shade1964
    pete (@shade1964) reported

    @SkySports FIFA have seized the chance to try and **** over Englands chances they corrupt