Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (57%)
- Wi-fi (20%)
- TV (12%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Plymouth, Southend-on-Sea, City of London, Hammersmith, Bridgend, Birmingham, Wellingborough, Wednesbury, Southwark, Blackburn, Great Dunmow, Wilmslow, Glasgow, and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 9 minutes ago |
|
London
|
Wi-fi | 12 minutes ago |
|
Plymouth
|
Internet | 45 minutes ago |
|
Southend-on-Sea
|
Internet | 1 hour ago |
|
London
|
Internet | 3 hours ago |
|
City of London
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John Leech (@TheLeechy) reported@SkyHelpTeam hi I need to make a serious complaint how do I do this
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Mubarak Atwooki ✊ (@AmrishoMub) reported@travourmugisha @SkySports But you never came back
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Mark Williams (@mark1984toon) reported@SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?
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Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reporteddoes anyone else hang out all the time with their trainer or is it just liam that gets to drag declan into a skysports bit? 😭😭
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Timbertony (@ttimbertony) reported@SkyNews @SkySports I constantly see another ad which makes me think they can’t get worse but Kit Kats advertising agents have come up with the most stupid ad I’ve seen in ages. I’d change my ad agency if they can’t do better than that.
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Nicola (@thenicolalowe) reported@SkyUK can you confirm that sky advisors have no issues today because the level of advisorys ive been passed around and the level of communication is appalling
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Michäl 🔰 (@_red_7) reported@TheUtdSpace @SkySports it was so clear, after a **** season no one wants to go for him and suprise surprise the Glazers turn up smelling a free run for cheap solution. Would be a **** solution again but hey, its cheap...
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MeriamTimur (@MeriamTimur) reported@City_Chief Kevin De Bruyne’s £55 million transfer to Manchester City in 2015 is worth roughly £88 million to £94 million today when adjusted for cumulative UK inflation. Source : SkySports Well well well, somethings never changed. City and market inflation.
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Call-Me-Alex (@anyi_jnr) reportedI have received the worst customer service experience of my life from @SkyUk in the last 2 weeks. I subscribed for an internet broadband service since the 27th of May and up till now, I am unable to use the internet service. Contd in comment
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Tee (@mkenyaflani) reported@SkySports @jwriddle_ Not available in my region ....and I'm like wtf
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Offside Opinions (@AmeinEzmail) reported@UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.
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Nathan Blood (@nattasswfc) reported@SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.
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Rusty 🇮🇪 (@Rusty462286) reported@_SonOfTheDesert @SkySports Oh shut ******** up you boring grinchlike *******. That was quality tv right there
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Mazza (@mazzaVmix) reported@SkyHelpTeam Called you 12 days ago to say my iPhone 16 not working. Assured package to return would be sent out. 12 days later, no package, no replacement phone. Have spent 3 hours on phone, an hour and a half on chat. Been lied to repeatedly. No phone, no communication!
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ᕮⲙⲓ𝕣ⲁⲧⲉ🛡️ (@CoiNDosh) reported@SkySportsNews England is their own worst enemy; wtf is wrong with @SkySports just at the eve of world week you’re creating a useless headline let the manager cook. What matters is the team not an individual. Most generation will forget the names of those won it but not the country who did.
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Fred (@Fred71683465321) reported@SkySports NMo NBA finals on Sky. WTF - streaming on Prime thru the night. No ability to tape and watch in morning. Prime makes you watch whole repeat with no fast forward. Thanks Sky - pathetic!
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manishR (@amrish1304) reported@SkyUK @SkyHelpTeam @Ofcom Dear Sky please update or recall your sky max hub routers as they are really not great.compared to other wifi 6 routers on the market from other providers this is by far the worst.and for the price you charge you are not cheap either
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Wayno103 (@wayno_103) reported@SkySports Pay licence fee for people like this unfunny ****. And Willoughby now popping her Head back up. **** off .
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Olive Blagborough (@Fisher45415R) reported@VRoonaldo @SkySports It’s a city internal interview you stupid **** .
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Ben hicks (@Afrobear83) reported@SkySportsNews The world hasn’t been like this for the last 19 days….there’s been world cups all over the world…this person here is a stupid ****!!! Well done @skysports🫡
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ムザファ (Muzaffar) (@MuzaffarMusa) reported@Goatciello well compared to Doriane Pin we can guess who's the better driver. Also she's doing well at SkySports F1 so even if her racing career doesn't work out she still got somewhere to go with all her experience as a driver.
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ռօɮʟɛɛӼƈǟʟɨɮʊʀ (@NobleExcalibur) reported@OfficialPuge @SkyHelpTeam Are you running the test on speed test via WIFI? If you’re having issues like this I’d recommend phoning them to test it because you’d likely be missing out on compensation at the least if there is an issue.
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Graeme Kirkup (@kirkup_graeme) reported@SkySports @MBrundleF1 Not sure how Martin keeps his temper when doing the grid walk. So called 'celebrities ' being down right rude on not even acknowledging him. @KimKardashian and her sister, I mean you.
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Chanda Mubanga (@chandamuba) reported@Dan_1927_ @cozierpanda @Andz6_ Martin and Skysports care, the problem isn’t Martin or Kim, the problem is internet culture which broadcasters are trying to tap into, they want “engagement” views, likes, followers etc that’s why they want these moments so bad.
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My 2 Cents (@b_more_raven) reported@SkySports Who on earth gave that song the green light for your @F1 broadcasts? It doesn't give us "racing at the premium level" vibes at all, I'm pretty sure no one would have complimented you guys on it because it's bloody terrible.
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Charlotte Murphy (@wheelzonfire) reportedIs there any issues with sky stream @SkyUK ? It keeps freezing and sound going quite a bit the last day or 2.
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Kelvin Asante (@asante_kel73512) reported@enz1united @SkySports Stupid united fan
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ian bannister (@fountains88) reported@brfutboll Whether Messi is the greatest or isn’t (I think he is) is not the point here-who the hell cares what @SkySports thinks?! They think football was invented when the Premier League started & have dumbed down football coverage immeasurably. Their opinion is completely irrelevant
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Loko (@Loko_Mexakin) reported@Zuffa_Boxing @SkySports @paramountplus All damage only to make $30,000 lol
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables has driven the company to a shameful place and my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.