Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- TV (19%)
- Wi-fi (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Glasgow, Dublin, Wetherby, Tonbridge, Hammersmith, Enfield Town, Northolt, London, Erith, Ipswich, Liversedge, Halifax, Manchester, Newham, and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 6 minutes ago |
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Internet | 19 minutes ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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TV | 3 hours ago |
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TV | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Newton (@xxjessicanxx) reported@SkyUK worst customer service EVER
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Dial Square (@ConceptArsenal) reported@SkySports Someone should have told him "stop that" and broken a doll's house over his head.
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Paulwhite1980 (@Paulwhite19801) reported@SkySports half an hour your @TheMasters coverage has been on. Not a single bit of ******* golf shown!! Utter ****
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Tom Wright (@TomWrighty8) reported@SkyFootball @SkySports As much as I would hate the fact of Leeds getting to a final let alone win the thing, it’s so obvious that City and Chelsea were never going to play eachother in a semi final and they both get simple routes through is clear as day.
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The millennial souls 🇺🇬 (@HenryKigo1845) reported@FabrizioRonald0 @SkySports The worst goal keeper arsenal has ever had is Manuel alumunia
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haphezz (@haphezz_jr) reported@theMadridZone @SkySports They think we would let our guard down 😭
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Dave Varley (@DaveVarley8) reported@SkySportsRL You are literally the only @SkySports channel that isn't verified by X. Stop ***************. Only reason I have sky and if this carries on might as well cancel.
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ZeldaZonk 🏴 (@aliVee) reported@SkyHelpTeam I am trying to sign in to access #HBO max but the QR code takes me to Amazon and it doesn't give me any other providers to choose from. This is the same for #Paramounttv too. I've reset passwords, made sure they are the same etc. Paramount has never worked & now HBO
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BB (@Billywhizzles) reported@SkyHelpTeam Hi Sky. I'd like to make a formal complaint about the level of unprofessionalism in your overseas call centres. I've had an open request for a proof of use report for a stolen mobile and have been waiting for it for 3 months. Can you help me, please?
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James (@JamesReckons) reportedI cannot stand @SkyHelpTeam. For the amount I fork out, not only do they block you from watching when you’re on holiday, they’re busy shutting down VPNs too. A nasty, petty bunch. Once my contract’s up, I’ll be finding a provider that isn’t so far up its own backside.
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vinit (@raje_vinitraje) reported@SkyUK Just switched from years of BT/EE to save money and suffering every day for last few days. Regretting the switch. Broadband is very poor in the house now (in Aberdeen). And this is with fibre. Contacted Sky. Let’s see when they fix it.
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RealTalk (@frank29517231) reported@Footballtweet Legends miss these guys, Saturday morning @SkySports really let us down.
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Dan (@_I_AM_DAN_) reportedGet in……..**** you @SkySports and your wankfest!!! #Saintsfc
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SzymonP (@Szymon03104325) reported@eurofootcom @SkySports Who ******** even is this
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PìLkß 🇹🇭 💙🦊💙 (@Tcp_28) reported@SkySports what's the point of paying for a service when you can't provide simple live football... Is there a refund coming? Er no.
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Ady O'Sullivan (@AdyAos) reportedNothing against IPL cricket but the same game on two channels at the same time on @SkySports is diabolical when @SkySportsRL has shoved a big local Easter derby (Warrington v Leigh) on the shambolic red button + Any particular reason for this or just another sky **** show
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CulturedGrug (@CulturedGrug90) reportedActually insane how times I've opened the skysports app praying/expecting to see a "BREAKING: Arne Slot sacked" story this season and not got one. What are the higher ups at #lfc playing at? Never seen a more obvious need/desire from fans to sack a manager yet they just wont act.
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Mikel Supreme (@Otees13) reported@MailSport AFTV should never ever have been a thing The media and @SkySports used it to trash the actual fans and the club itself. It’s one of the reasons we get so much hate. **** them. They aren’t Arsenal.
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Ham ⭐⭐ #FBPE 🏴🇪🇺 🇵🇸🍉 (@HAMM8R) reported@SkySportsGolf Why am I paying a fortune for SkySports when the channel is having AWFUL reception and technical problems???
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James Sawyer (@JamesSawyer123) reported@SkySports your a ******* joke not showing the Lincoln game properly last season when it was Wrexham it was on about 10 channels with about 3 weeks build up but just because Lincoln don’t have Hollywood owners you don’t give a **** calling yourselves home of the EFL ******* *****
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Hadeytaryoh (@adebamm) reported@SkySports Can Liverpool still qualify??.. They can sha because they never work alone
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Sabs (@sabsipax) reported@SkySportsNews Another retard giving his opinion, how the hell so these guys come on skysports
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Steven (@ste_efc76) reported@SkyFootball @SkySports It is a ******* fix
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James (@subcat001) reported@tntsports @SkySports That unfortunately isn't the case. Take the game today. I have to pay for a month of @tntsports . I have to pay extra for normal resolutions. I have to furnish them with all my details. I have to agree to a reoccurring payment, and I have to cancel it manually........
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kayleah appleby (@kayleahapp) reported@SkySports without fail your sky sports+ is always messing up when the rugby is on dropping sound,score/tackle count/time played and picture always messing up. How long is this gonna keep going on absolute joke
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Yves 🇧🇫 (@the_Yves_99) reported@eastBUBU @TouchlineX @SkySports Cama would be a great addition to any top club. The problem isn't his talent but the injuries, but when you see the rumors about Madrid's med teams you have to wonder if elsewhere he would be that much injured
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Sam (@SamOtitoju) reported@SkySports Why is FSG keeping mute? Get ******** out of liverpoolfc
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Geordie Watson (@GeordieWat25) reported@SkySports They were shite and it’s down 2 you
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Gavin D 💙💛🤍🏆❤️🤍🏆🛡️🏆🏆 (@gavsallwhite) reported@stuartpykesport this @skysports+ service is absolutely disgraceful and you need to be having a word, lose picture and sound is shocking ,, get a grip of it ffs ,, money for **** all …
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Carøline 🔴⚪️ (@chopdoll24) reportedI wish @SkyHelpTeam and that awful advert for a rubbish tv channel, HBO Max, with the awful Kylie Minogue chipmunk would go and do one 🤬