Sky service status: outage reports and connection issues
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (54%)
- TV (17%)
- Wi-fi (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Kilmarnock, Stockport, Birmingham, London, Doncaster, Ilford, Croydon, Belfast, Haywards Heath, City of London, Kingston upon Hull, Nottingham, Teignmouth, Hammersmith, and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 11 minutes ago |
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Internet | 53 minutes ago |
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Internet | 2 hours ago |
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3 hours ago | |
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Internet | 5 hours ago |
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Wi-fi | 7 hours ago |
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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PERCYVAL (@percyvaljr) reported@FabrizioRonald0 @SkySports Almunia was a terrible goalkeeper
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Andy (@Andy2if) reportedI never watch a #rugbyleague game on @SkySports red button without the coverage going off. It’s absolutely appalling.
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NJB (@nigel_b_golf) reportedNow can we get rid of that god awful fan led **** all over @SkySports @SkySportsPL @SkyFootball. It’s horrendous, people who know absolutely nothing about football talking like 500 cap PL legends. Go back to proper content, not this YouTube/podcast style rubbish.
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GentleMan🛐 (@Oluwagbemiga_7p) reported@Spoogierg @StretfordEndx @SkySports True the injury record is actually so bad I didn't realise it before... But asides that he is a quality player garner has signed a new deal at Everton asides Eliot Anderson, who else do you propose we get?
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James (@subcat001) reported@tntsports @SkySports Despite paying so much we still get the 3pm blackout. Just over a decade ago we could get pre-paid subscription card for a European satellite channel and watch all the games for a fraction of the cost. This was stopped. It's no wonder so many people have turned to streaming
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Mark (@poshboy7) reportedImagine recording it. Watching 90 mins. Then 30 mins extra time. Getting to penalties and recording stopped after 4 penalties taken. SORT YOUR **** OUT @tntsports @skyuk. We pay for a proper service.
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Hamzah_Bhuta (@Hamzah_Bhuta) reported@SkyHelpTeam why has sky UK closed any reason why? All over a sudden you have decided to close down this platform 😭
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Lord Martin (@StunneR_OTD) reported@FabrizioRonald0 @SkySports I agree. It was damn near impossible for him to score from that angle. That’s why he’s the goat.
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Darren Webster (@webbo27) reported@SkySports once again takes way to long for your stupid red button to work on live rugby league
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Nichola 2020 (@NicolaDonnan) reported@SkyHelpTeam how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
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Jeff Laing 🇯🇲🏴🏴☠️🇬🇧Wxm AFC Vets (@elovabloke) reported@SkyHelpTeam cannot get into the MySky app. Is there a problem
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CulturedGrug (@CulturedGrug90) reportedActually insane how times I've opened the skysports app praying/expecting to see a "BREAKING: Arne Slot sacked" story this season and not got one. What are the higher ups at #lfc playing at? Never seen a more obvious need/desire from fans to sack a manager yet they just wont act.
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worlds gone 😢 (@gooner1469) reported@SkyUK can you please stop sending me threats about early leaving charges. I’ve spoken to your team three times now and I was allowed to cancel as you increased prices. It’s becoming increasingly frustrating. If I have to call again you will be paying for my time!.
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Sam Ward (@Sam_WardMUFC) reported@SkyHelpTeam Good Morning, since last Saturday we’ve been having trouble with our main sky q box recordings. A programme will start recording and then one will fail due to technical fault and then I can’t record anything else until I reboot the box. Getting no hard disk error
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Dave Varley (@DaveVarley8) reported@SkySportsRL You are literally the only @SkySports channel that isn't verified by X. Stop ***************. Only reason I have sky and if this carries on might as well cancel.
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PEACEMAKER (@Peace_Makarr) reported@FabrizioRonald0 @SkySports Almunia is the worst goalkeeper I've ever seen in my life. He disgraced us a lot
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Ean Sterling (@LancsKR) reported@SkyUK @SkyHelpTeam It seems #sky+ has crashed……. Pretty poor service once again!!!!!!
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DrBashabe Laban (@LabanBashabe) reported@SkySports Jamie O'Hara is the worst pundit in this generation He will always be pessimistic..
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Steph Murray (@DerekDonkey1977) reported@SkyHelpTeam Why can none of your engineers fix the service? Tomorrow, I have my fourth engineer visit in 8 days. Completely unacceptable
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CM 🍀 (@mcbhoy) reportedFGS @SkySports, gonnae show us some golf? Adverts and folk talking garbage, get the golf on...
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Susan mulvey (@susanmmulvey) reported@SkyUK when will my broadband be back? Off since Thursday and all I’m getting is that my local exchange has an issue. I’d like a definitive answer as to when it will be back on as now have no landline and cannot connect to the internet or stream anything. Really no acceptable
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Steve (@SteveArsenal76) reported@SkySports why, when the masters is on, are you showing interviews instead of the golf! We don’t care about this other ****, put the ******* golf on! @SkySportsGolf
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Simon Nicholl (@SimonBib) reported@SkySports And saying 'we' when referring to Ipswich doesn't help your cause either! 🙄
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Owacali (@Owacali) reported@FabrizioRonald0 @SkySports Arsenal has a record of giving historical records to others, yet they forget to give themselves. What a poor team.
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Tony Christie (@bradfordbantam) reported@SkySportsBoxing @SkySports **** fight dont rate dubois at all better fighters out there
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Mark B (@mbanfield86) reported@SkySportsGolf @SkySports @NOWTV Why is your coverage of the Masters so poor!? Constantly freezing and breaking up where you get no actual consistent decent coverage!!! absolute useless
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Scott P (@PennoGatekeeper) reported@SkyUK broadband gone off for the second time in 2 months. Never had this issue with Virgin. Absolutely raging #poorbroadband
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Julie Palmer (@JapalmerPalmer) reported@SkySports sort your red button out !! Crap service
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Mark B (@mbanfield86) reported@SkySportsGolf @SkySports @NOWTV Why is your coverage of the Masters so poor!? Constantly freezing and breaking up where you get no actual consistent decent coverage!!! absolute useless
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SINACHIJ (@Sinachijoficial) reported@FabrizioRonald0 @SkySports Arsenal is always on bad records