Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (55%)
• Wi-fi (18%)
• TV (15%)
• Total Blackout (6%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Glasgow, Birmingham, Hammersmith, London, Leeds, Manchester, Ilford, Saundersfoot, Hounslow, Wrexham, Chester, Ilkeston, Stockton-on-Tees, Halifax, and Harringay.

City	Problem Type	Report Time
Glasgow	Internet	60 minutes ago
Birmingham	Internet	1 hour ago
Hammersmith	Internet	2 hours ago
London	Internet	3 hours ago
Leeds	Wi-fi	3 hours ago
Manchester	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed AFC (@afc_ed) reported 7 minutes ago

  Spreads his legs for the company most responsible for destroying the experience of travelling fans. Horrible mercenary. Will SkySports keep you on as Neville’s fluffer once City are no longer relevant?

• 
  Steve (@spinksy_afc) reported 12 minutes ago

  @DarrenArsenal1 Unfortunately clubs and @premierleague sold their soul to @SkySports so have no control of it's an absolute **** show, no thought for the travelling supporters from both teams.

• 
  Carl B (@CarlosS1kRR) reported 13 minutes ago

  @nffckez @SkySports @SkySportsPL I’m literally watching the game on SS PL ! Don’t get what your problem is

• 
  denise downham (@downhamdn) reported 14 minutes ago

  @jacks1973_66835 @SkySports @SkySportsRL They never seem to respond to anyone who complains on here.

• 
  CharleyBurleyTbe (@Tonypem) reported 16 minutes ago

  @ashleymac0 Mate he’s ******* terrible, tries to be edgy but he’s crap, bring back Keys & Gray! Skysports are finished, absolute shite, Neville,Carragher,Richards,Sturridge, etc, ******* dire

• 
  RugbyLeagueonTV.com (@rugbyleagueontv) reported 18 minutes ago

  . @SkyHelpTeam Sky Sports + blank screen on Catalans v Leigh. Not good enough. It's about time you provided a proper streaming service then this glorified red button.

• 
  Rob Wilding (@jasaru44) reported 19 minutes ago

  @SkyUK Need help please. You reported on my house being badly damaged (Storm Goretti). However now I am struggling by to get the specific help I need from your call centres. Can someone contact me to help with a scenario that isn’t within your standard processes. Thanks.

• 
  Gavin Smith (@Gavinsmith100) reported 20 minutes ago

  @SkyHelpTeam please tell me how inspect someone who cares about your customers - the complete failing of customer service is unbelievable and there is no way of speaking to anyone who cares

• 
  James Ryddel (@kick_in_grass) reported 21 minutes ago

  @FeckOffFlouncer @SkySports City lucky not to be 4-1 down ..

• 
  sweet petite Jessie r.i.p🌹✝️.22/02/2022.🇬🇧 (@StephenPye19) reported 24 minutes ago

  @EdsLFC @SkySports Please help me what was score of Grimsby town v utd please!! I've forgotten.

• 
  GeordieWBush (@geordie_w_bush) reported 28 minutes ago

  @ForFarkesSakeV2 @SkySports FFS baited thinking you were a spurs fan. Wtf Leeds fans having digs for? Because they briefly go above us?

• 
  James Godman (@JamesGodman7) reported 31 minutes ago

  @FYPFanzine @SkySports @CPFC As soon as I see the ref today I k ow this would be bad. Given that palace need to come out 2nd half and actually play some ball piss poor

• 
  Danny Peacock (@dannypea) reported 32 minutes ago

  @holgat43398 @triffic_stuff_ I have no interest and don't even know what SkySports FC is... sounds awful! YouTubers are great for telling fifteen year olds what to do, but to anyone who's got a job, or a life, they are pretty irrelevant!

• 
  @billybolero (@billybolero1) reported 32 minutes ago

  @spfl @SkySports NEVER A GOAL. DISGRACEFUL.

• 
  Leslie (@Kabuk1) reported 32 minutes ago

  Abomination. PL needs to make a rule that penultimate games must be play in Sat and Sun. It’s the final home game for half the league. Cancelling @SkySports and never going back. Shameful and greedy. I hope the relegation battle is all wrapped up before that fixture.

• 
  Gary Reynolds (@Gutbuster40) reported 36 minutes ago

  @SkyHelpTeam just had the most rudest member of staff , who quoted me £21 for a package , then phoned back and said £27, I challenged and he said no i quoted you £27 , I said no and cancelled , his reply was thanks for wasting my time in very rude manor 😡

• 
  Plata O Plomo (@DejiCNO) reported 38 minutes ago

  SkySports got what they wanted with that Noni post. Piss poor organisation

• 
  James Shaw (@Jshaw161) reported 39 minutes ago

  Absolutely shithouses @SkySports We don’t need to watch a constant feed on a young lad in a very bad way unconscious on the floor! Go to an advert or just move the camera somewhere else in the ground

• 
  JWH CSLtd (@JWKH1985) reported 39 minutes ago

  @SkySports You mean the slow death...thank the stars for the historic GP recently

• 
  Ꮇ∂ℛιℯ ℱℒᎧ ℬυᏒкᏲᏖℓℓ♡💙 (@Marieflo84) reported 40 minutes ago

  So angry and disappointed with @SkyHelpTeam and their lack of help resolving an issue which will now leave me without broadband & sky glass services until 6th May, yet I’ll still be expected to pay my full bill price and on time. But they can’t be bothered to help!

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 41 minutes ago

  @TheLobbyGobbler @SkySports Watched it on Fox 502, never skipped a beat even though they use the Sky stream.

• 
  Wesley Damian Woolfall (@woolfall56163) reported 42 minutes ago from Lymm, England

  Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

• 
  T (@R4GN4RSS0N) reported 43 minutes ago

  @Arsenal @premierleague ******* disgrace bowing down to the abysmal organisation which is @SkySports

• 
  Abs (@absdeakin) reported 46 minutes ago

  @SkyHelpTeam I’ve been sent an email to say debt collectors are going to be sent as I didn’t send a box back. I was told on the phone the charge would be waived because of my traumatic exceptional circumstances. Please help

• 
  Martin Osborne (@martinozzy01) reported 48 minutes ago

  Still not working @SkySports - what are we paying for exactly? It happens all the time on Plus with Rigby League. Give me my money back and stop my services. It’s not worth having - more games my arse!!

• 
  FC Faithful 🖤🤍 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nadams201) reported 51 minutes ago

  @SkySports why are we getting a blank screen on the sky plus Rugby league catalans v leigh. It's bad enough our sport isn't even on a channel but to not be even working properly on the plus button is not on

• 
  Velobet ScotFootball (@Velo_Scotland) reported 52 minutes ago

  @spfl @SkySports Hearts and Rangers making a right meal of it, and Celtic lurking like a bad hangover. 12 noon kicks, because apparently nobody trusts them with a proper slot.

• 
  Kerry O’Brien (@KerryOB78) reported 55 minutes ago

  Thanks to @SkyHelpTeam and @WeAreOpenreach I am now left with no internet connection for the #bankholiday weekend!! Great customer service 😤

• 
  christian (@Chris_dreamX) reported 57 minutes ago

  @spfl @SkySports Scrap the poor VAR

• 
  Chels HQ (@Chels_HQ) reported 57 minutes ago

  Callum McFarlane: "I don't think we lacked effort and commitment. We got into some good situations in the second half, it wasn't down to a lack of effort." (@SkySports)