Sky service status: outage reports and connection issues
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Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (55%)
- Wi-fi (17%)
- TV (16%)
- Total Blackout (5%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Paignton, Hammersmith, London, Cardiff, Croydon, Bury, Liverpool, Liversedge, Derby, Burgess Hill, Bristol, Sunderland, Harringay, Cheltenham, and Chichester.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton
|
Wi-fi | 7 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
London
|
Internet | 9 hours ago |
|
Cardiff
|
Internet | 9 hours ago |
|
Croydon
|
Internet | 9 hours ago |
|
Bury
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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emo9549 (@emo9549) reported@jammierooroo @SkyUK The respect that older people would get from my generation has almost disappeared . You read on some platforms, youngsters insulting and just being downright rude to seniors and I think it's dreadful. Another part of the, mainly Left/Woke, problems we have in this World today.
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Joe (@joe43932) reported@SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.
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chris spence (@FakeRoscoe) reported@SkySports Absolutely ****. Not watching
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Sparky (@sparkyuk11) reported@CindyTh3Dog @jammierooroo @SkyUK They’re the worst. All farmed out to foreign call centres who don’t speak good English. They mumble and constantly try the upsell. When my mum wasn’t budging they just hung up on her. Others have been equally rude. Moved her off from BT to Vodafone and they’re just as bad.
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GioP13 (@GioparkZ) reported@SkyHelpTeam Absolute worst thing ever trying to log in to the ‘free’ Disney Plus service. Trying to accept/consent to terms on your yahoo website doesn’t work then 30 mins of messing about trying to link and activate my sky account with the Disney home page. Useless.
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Alex Goldie (@Alexgoldie156) reported@jammierooroo @SkyUK Just cancel it. You have 14 days to do so without penalty (Consumer Contracts Regulations 2013). The make sure that you remove any further business from them. Ringing and being aggressive will just have your call terminated by them.
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`bollo𝕏` (@cyberbollocks) reported@SkySportsPL Why do we have Martinelli and now Arteta sitting down doing pointless interviews with SkySports while we're trying to win the ******* league?
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Peter (@rehearsalpete) reported@jammierooroo @SkyUK I was told by their team that I couldn’t cancel on the phone - had to be done via online chat. Opening statement “ I want to cancel and do not wish to renew my contract” Ignored me repeating this 1 hour to get to the point where they agreed to cancel after offer after offer.
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Ian@Restoresanity (@IJWest78) reported@jammierooroo @BearClyff @SkyUK Is it Sky or Sky network? Fake company
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Trading Places (@Ajcts) reported@jammierooroo @Despairing_Tory @SkyUK Distance selling regulations. Cancel
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D (@Therealdonnab42) reported@jammierooroo @SkyUK My mum gave me permission to speak to them & it took around 2 weeks to resolve. They admitted it was insensitive, poor judgement & customer service given circumstances. Contract was cancelled with no penalty & mum rec’d compensation as a goodwill gesture.
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BritainsGotGallant (@PaulGallantNUFC) reported@jammierooroo @SkyUK Why couldn’t your MIL just say no and hang up? Not the sales advisors fault at all
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Jenny 🇮🇪 (@nazmiyesggllr) reported@halftimepies @jammierooroo @SkyUK get xevatv, the best dodgy stick service in the uk
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British & Proud (@HLD159) reported@jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off
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Scrunch (@mattfle02898557) reported@jammierooroo @SkyUK yes it's awful, thankfully, you can cancel as there is a cooling off period.
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Chris Jones (@cpmijones51) reported@jammierooroo @SkyUK There is a 14 day cooling off period, cancel immediately. Do not speak to the first 2/3 reps from India who call. You will finally speak to someone from Glasgow who will give you the best deal ( that is if you actually want Sky!!). I got them from £180 to £83.
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Puglife69 (@craigybaby42) reported@jammierooroo @garethlewis1959 @SkyUK If she was crying on the phone agents wouldn't have resigned her in a contract terms and conditions are read and your mil would have agreed calls are recorded if bad agent behaviour would be monitored and looked into there is more then meets the eye with your tweet
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PorscheTime (@PorscheTime) reported@jammierooroo @SkyUK My 77yo MIL was recently scammed out of 75,000 by fraudsters and M&S, MBNA and Santander also loaned her 20,15 and 20k . Problem is she didn’t apply and is a pensioner living alone, half deaf and early stage cognitive decline . The police are looking into the fraud which involved clearing her savings accounts at BoS, opening a Revolut and Kraken crypto account to funnel all the money to from her savings accounts and the loans on top. To say the BoScotland, Revolut , M&S, MBNA and Kraken have been unhelpful is an understatement of enormous proportions. The elderly need better protection from services that insist they hold online accounts. How does anyone lend a 77year old 55,000 in 48 hours with no affordability checks or veracity checks and then only want to talk about paying on time. The elderly are so vulnerable online and none seems to give a monkeys. BoS allowed over 130,000 to flow in and out her bank account over an 8 day period on an account that averaged 280 pounds per month flows over the last 2 years and total balance never changed more than 1-2,000 in that time. M&S will lend online easily but to complain or speak to anyone about you have to write to them and after doing so they refuse to discuss it . The elderly are cannon fodder online.
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Not Karl (@Brentle37216709) reported@jammierooroo @SkyUK Send an email and mark it as high priority and get receipt of opening it . Cancel she has a cooling off period. And instruct the bank not to process DD saying she was confused .
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VeloBet Grandpa (@Velobet_Grandpa) reported@SkySports Chelsea hired him and expected patience. at Stamford Bridge they’d sack a tea lady if the kettle was slow, lad
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🎗️1904 🏴 (@Ullcity) reported@KevinSmith1389 @jammierooroo @SkyUK What ******** you about daft ****?
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Mel (@DelanceyUK) reported@jammierooroo @SkyUK You'll get the Sky TV automated twitter account response in a minute. Telling you they don't do customer support here. Not sure what their point is honestly.
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Allan Colcombe (@theoldbloke) reported@jammierooroo @SkyUK There’s a cooling-off clause on all phone contracts (ex-Sky customer here) so she should get it corrected.
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Susan 🌸💜 (@Su15100307) reported@kinlochleven7 @jammierooroo @SkyUK Exactly - they claim to have a dedicated phone line to deal with relatives of deceased customers but it’s never answered
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4-in-a-Row 🏆🏆🏆🏆 🏴🇮🇪 (@ticfever) reported@jammierooroo @finbarfin @SkyUK **** em. Cancel. You have 14 days.
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Phoebetigs (@Phoebetigs) reported@SkySports Down to the Owners and the way they run the Club not the manager
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Luke Halsall (@LJHalsall) reported@SkyUK terrible service. I cancelled everything with you in January. I've continued to be charged. When calling was told this would still take a week to get a refund. No compensation offered and not put through to complaints. Will not be using you again.
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Sir Tee Young (@AdegokeRaheemT1) reported@SkySports Chelsea’s problem has got nothing to do with the managers,everything is on the owners, the only solution to the problem is “scrap the project “
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lucy (@lucyxbwfc) reported@jumbo_sausage70 @LeagueOne25 @SkySports 3pm on a saturday you idiot
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Marc Knight (@MarcPilot75) reported@jammierooroo @Melissag0ec @SkyUK Cancel. Get Starlink,