Sky Outage Report
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: City of Westminster, London, Hackney, Camden Town, Cardiff, Dublin, Southwark, Hammersmith, Chichester, Chorley, Douglas, Glasgow, Royston, Edinburgh and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Camden Town |
Internet | |
| Cardiff |
TV | |
 Dublin |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan Gallagher
(@brendy248) reported
@SkySports Two referees looked at that and decided it was a red, which is utterly ridiculous. VAR is bad, but when it's controlled by incompetent officials, it's far far worse.
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dzfoster1985
(@dzfoster1985) reported
@SkySports That’s pathetic and making people n out want to watch this sport anymore. The response from the player supposedly kicked tells you it’s a nothing incident
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🅹🅾🅷🅽 🅼🅲🅻🅰🆁🅴🅽
(@johnmclaren1972) reported
@HEPennypacker01 @SkySports @SkySportsNews has turned into an hour long BLM Promotional video, let’s see if they give a **** (if proven) in what happens north of Carlisle...
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karl
(@KarlStanners633) reported
@SkyHelpTeam No not yet. Been a sky customer for 15+ years. We've had over the last 6 months BT open reach working in the street and they've told us they are just waiting for things to be commissioned. Any idea when this will be? Been at the property 10 years with terrible Internet.
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micky s
(@sheehy603) reported
@SkyHelpTeam all afternoon I have been using your online guides to get sky q boxes connected to your hub, decided to call after being on hold it then sent me a text referring me back to the guides, I am disabled and find it hard to live without tv or Internet please help
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G
(@g_998877) reported
@SkyNews Of course the clubs will be officially “dismayed & saddened” as they are not allowed to do anything other than support #BLM or @SkySports & @btsportfootball will hurt their brand.
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Carl Walker
(@CarlWalker__) reported
Worst thing about Super Sunday.. Graeme Souness #skysports #SuperSunday
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Andrew
(@andrew_frozone) reported
@SkySports That was never a red card...
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Callen
(@CallenTheRed) reported
@volt_rev @SkySports Well no that wouldn’t make me feel better. But it does sound like you should stop watching football since this ruins your viewing experience. There ya go, problem solved on both ends
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Jordan Schofield
(@J_Schofield4) reported
@SkySports "There's a problem with homophobia and you have to ask why Pogba isn't doing more" - Graeme Souness
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Gaza Don Demeo
(@Demeo_10) reported
@CitizenPort @gferg78 @SkySports Even as an original black person from Africa, a continent the rest of the world doesn't even give a **** about, I'm tired of watching that crap. It won't make a white person like me if they don't want to, and i actually don't give a ****.
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Barry
(@Bazbo93) reported
@HEPennypacker01 @SkySports You got lost in debate, claiming I was against our players and saying I thought there wasn’t any wrong doing when Infact it was about you crying cause sky never called it out..
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H.E. Pennypacker
(@HEPennypacker01) reported
@Bazbo93 @SkySports You resorted to name calling. I’m all for accepting reasoned argument but calling me slow because I don’t agree with you isn’t debate.
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Deen Tijani
(@deentijani) reported
@SkySports VAR again seeing things that just aren’t there! Not working. How can it work when the officials are absolutely hopeless? When did anyone last talk about a truly good game instead of another awful var/refereeing decision!?
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darren hubbard
(@darrenhubbard1) reported
@SkySports Never a yellow or red. Come on refs this is a contact sport not tennis you are spoiling this great game. 🙈🙈
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Simon Lee Renders
(@Renders10) reported
@SkySports This game is done until they get rid of this **** never a red
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Catisfaction
(@ACatcalledHarry) reported
I can’t stand listening to @SkySports when @Carra23 is commentating. That ***** scouse accent is horrible. Sounds like he’s taken a swig of his orange squash and still got it in his mouth. ***** phlegmy accent
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jimmy thompson
(@jimmy_thompson5) reported
@SkySports You know you are poor if Benteke scores against you. He pretends to be a professional footballer.
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Craig Gracey
(@Gracey1970) reported
from
Hatherton, England
@gohara10 @SkySports @Wolves I agree Gerry but given how poor & erratic the officiating of games are currently you’d think players would use their brains wouldn’t you?
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Simon
(@grayster84) reported
@MLWEFC @SkySports I think there should be a ‘no commentary’ option! All the commentary is awful on sky.
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Jamie
(@jamwhufc) reported
@SkySports It was embarrassing that none of the officials see this , but that’s life, bad mistake which cost West Ham but we should of 3/4 up by then,
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Gavin Adams
(@Gavin_Adams11) reported
@Thomas57555988 @SkySports How you know? Think you mean who. Also just give him the credit he is due, rather than trying to **** all over his accomplishment
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Alan Tompkins
(@viperman17) reported
@SkySports Disgraceful decision. The Palace player lunged in with both feet (instant red card) and the WBA players legs automatically went up as he went over. The refs have treat WBA disgracefully this season. They obviously have their orders on who gets relegated
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Chris Taylor
(@ChrisTa74351661) reported
@SkySports Here @premierleague **** off with this VAR ****! Ruining the game we love. Never in a million years is that ever a red card. Your referees need sitting down n told to start using a bit of common sense instead of just relying on VAR for every decision
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nic
(@itsnicc_x) reported
@SkyHelpTeam hi is there any chance if you can check if a replacement sky hub has been cancelled? I rang this morning was told they managed to cancel it but I’m still getting updates saying it’s coming?? I know longer need it ! Thank you
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Callen
(@CallenTheRed) reported
@volt_rev @SkySports You’re want the kneeling to go away because it “doesn’t accomplish anything” when in fact it’s doing exactly what it’s meant to do which is keep these issues in front of you regardless of how “tired you are of it”
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THE REAL John Mason
(@johnmasonrtid) reported
The @SkySports scores app is an absolute abomination bloody downright awful. Not a patch on @FlashScoreUK app. In fact it’s so inferior it’s embarrassing. God only knows why they changed it.
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Katie
(@PennieK_) reported
@SkyHelpTeam Thank you. The problem started about 23:50 last night and the website checks I did made a request for an engineer to come and investigate. We’ve had problems on and off for months but no faults ever showed up, so at least now it’s totally kaput we may get a fix 🤞🏻
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jamie mufc gretton
(@gretton123) reported
@SkyUK broadband keeps going down in Lincolnshire!! Why??! To slow.
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Declan Morgan
(@decky_morgan) reported
@SkyHelpTeam Yep and restarted box etc, continual problem on this channels esp RTE and TG4