Sky service status: outage reports and connection issues
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (58%)
- Wi-fi (18%)
- TV (12%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Birmingham, Crawley, High Wycombe, Caerphilly, Southwark, Plymouth, Downham Market, Didcot, Dagenham, London, City of London, Johnstone, Blackburn, Manchester, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
TV | 30 minutes ago |
|
Birmingham
|
Internet | 3 hours ago |
|
Crawley
|
Internet | 4 hours ago |
|
Birmingham
|
Internet | 5 hours ago |
|
High Wycombe
|
Internet | 5 hours ago |
|
Birmingham
|
Wi-fi | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark senior (@Msenior89Senior) reported@SkySports could you please stop panning to the crowd or players sat on a bench during rugby league coverage. We keep missing action whilst this is happening. Coverage this year, especially camera work had been absolutely dreadful! Magic weekend was terrible and its not improving
-
Bimal Desai 💙 (@brdman1972) reported@SkyUK why is my tv freezing during adverts. I did a software reset which helped for a few days. Now the problem is back
-
Ted Banda (@ye_zues) reported@SkySports Why is this bald **** so obsessed with money?
-
not Luka Doncic (@n0tlukadoncic) reported@SkySports this ******** needs to shut ******** up
-
Seagull Ryszard (@SeagullRichard) reported@BarryHavenhand @SkySports Whoever thought that we could ever look back and think… Was he really so bad, by current standards?
-
Konig_AFC (@Truekonig) reported@AFCxDuloh He hates us just waiting to post when it fail, he won’t jump the gun like @skysports
-
Linda Fitzgerald (@Hoops9Linda) reported@razorkev69 @SkySports The journey home from the London Stadium is bad at anytime. On a Friday night, it will be awful. It would be nice to have a London Derby at 3pm on a Saturday for a change too.
-
Vaterland 🇪🇺🇩🇪🇺🇦 (@AndreBrat139) reported@SkySports Fck this idiot
-
Trickytaylors (@trickytaylors) reported@thehundred @SkySports @SkyCricket The camera work on tonight's mens game is as bad as it has been all competition. Seems like all the trainees are on the job.
-
Westend_Dave (@DaveWestend) reported@SkySports Wtf kind of headline is that
-
olajide adesola (@olajideadesola3) reported@SkySports It is the right move. I norm ally don't support UEFA but in the rare occassions I have to give them a big up. The whole deal was shady and needed to be stopped.
-
Chris Hughes (@Clownprince_81) reported@SkyUK I’ve been having problems with my Sky Q box all night & having to reset the box at the mains to get it to work
-
Sukayo Mikteta (@Nico_AFC_) reportedRival fans that are crying over @HandofArsenal credibility never once questioned Sky Sports credibility when they reported Vini is starting. Same SkySports that owns SkyBet and makes money from speculation
-
Toby Tottenham Mad (@tottenhammad123) reported@SirHammerLot25 @SkySportsNews @SkySports What the actual **** are you talking about
-
AFCBen (@GoonerBen11) reported@SkySportsNews Old **** thinks we will listen to him over Ornstein your irrelevant and skysports is irrelevant
-
Lee.M (@leemartin8) reported@fredyagun @SkySports Makes absolutely no sense for Newcastle to sell. SCR position will not be a worry after Bruno sale (arguably already fine), the sale of Hall would just give us extra unneeded breathing space which would hurt us a year or two down the line. Got to spread sales out for the rules.
-
Jim Cannon (@JPRCannon1701) reported@PLorenzo559 @deanobaby89 @SkyHelpTeam Found this thread after having the same problem. Three ad breaks, three crashes. Only thing I can do is reboot it till the next adverts come on and it goes again.
-
Chris Hughes (@Clownprince_81) reported@SkyUK my Sky Q box keeps crashing & I have to keep resetting it at the wall, can you please help me
-
Arby (@Arbygh) reported@Emzz715 @SkySports Shut up with the rest of your glory hunting supporters. The food chain put in place by the red cartel is the reason why those greedy players all went to Manu. Stupid 🤡
-
Azeez Lateef (@Holla_sunkanmi) reported@theMadridZone @SkySports Enough of this nonsense please. It's either the breaking news is for his renewal or his exit. Stop this stupid engagement farming.
-
Mesmail17 💙 (@mesmail17) reported@SkySports More commercial investment? The World Cup generates **** loads of money. How much more do they want?
-
Wilbur Kennedy (@pardo2287) reported@EmmMurray211 @SkyUK Same for a couple of hours today but no communication from the company. Very poor
-
Krister (@Krillecris) reported@SkySports It’s raining money over them but ******** needs more. He will be remembered as an ******* and I will myself go and piss on his grave.
-
Paul Steven (@PaulStevenUK) reported@SkyHelpTeam MySky VIP might as well cancel the Treat On Us. Third week in a row and out of treats. Just cancel it instead of infuriating me.
-
reDAs radIATOR (@23_Cardy) reported@swfc As ever **** the @EFL and **** @SkySports Football should be for the fans and the local community and economy at 3pm on Saturdays We dont want your stupid fixtures to suit your greed
-
Garri (@garri1900) reported@SkySports What for? Revenue is crazy!! World cup was the most profitable ever! Tickets were crazy expensive! And yet you are short on cash? *******!
-
Stuart Williamson (@ellakerris) reported@SkyUK if I can prove that your ****** internet drops out multiple times a day can I cancel my contract?
-
Lee (@apple5iphone) reported@SkyUK another day still the same problems sort your mobile network out it’s diabolical
-
ryan phillips (@crocodilius) reported@SkySports how often do you see someone corrupt who doesn't have enough yachts CUZ WTF ELSE WOULD YOU EVEN DO WITH ALL THAT MONEY.
-
BlackDragon1969 (@TicklishBigfoot) reported@SkyHelpTeam hi who can I not sign in to the @hayu app on my iPad when I am eligible to have it on my tv?