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Sky service status: outage reports and connection issues

Why is my Sky service not working?

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Belfast, Paisley, London, Southwark, Hammersmith, Newport, Islington, Cardiff, Harringay, Birmingham, Derby, Blackburn, Glasgow, Wellingborough, and Portsmouth.

CityProblem TypeReport Time
Belfast TV 47 minutes ago
Paisley Phone 2 hours ago
London Internet 2 hours ago
Belfast TV 3 hours ago
London Internet 3 hours ago
London Total Blackout 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JBAfc73
    Jon Braz (@JBAfc73) reported

    @Arsenal Absolute disgrace. @SkySports proving once again they don't give a **** about fans! Do us all a favour and get out of our sport!

  • AlexWinter1998
    SoccerJers (@AlexWinter1998) reported

    Remember when all they did on this channel was **** @ManUtd off every day? Not as much **** to spew out anymore from Sly Sports. @SkySports @SkySportsNews #skysportsfc

  • nadams201
    FC Faithful 🖤🤍 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nadams201) reported

    @SkySports why are we getting a blank screen on the sky plus Rugby league catalans v leigh. It's bad enough our sport isn't even on a channel but to not be even working properly on the plus button is not on

  • Wilko_666
    Ste Wilko (@Wilko_666) reported

    @Oily60842708 @SkySports You think the issues were engine based?

  • rollenstats
    Rollenstats (@rollenstats) reported

    @eurofootcom @SkySports 10 out for Spurs is brutal, but the market’s usually slow to price that in. Back the opposing DNB or lean Under 2.5 if the XI’s patched together.

  • RegularEra
    a. (@RegularEra) reported

    @SkySports And it's ****, like this advert.

  • No9PerryGroves
    Perry Groves World (@No9PerryGroves) reported

    **** off @premierleague & @SkySports you bunch of vampires

  • cre8tive_typ3
    conraddesign (@cre8tive_typ3) reported

    @SkySports not been told I needed tnt to watch HBOMAX sport, very poor of you.

  • DeanrOliver
    Deano (@DeanrOliver) reported

    The stupid questions this woman asks @SkySports when interviewing managers

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported

    @SkyHelpTeam just had the most rudest member of staff , who quoted me £21 for a package , then phoned back and said £27, I challenged and he said no i quoted you £27 , I said no and cancelled , his reply was thanks for wasting my time in very rude manor 😡

  • John_Of_Eng
    John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported

    @leythdave @TheLobbyGobbler @SkySports I had issues with buffering at the start of this years but I put a VPN on it and it’s never skipped a beat. UK broadband providers are trying to scramble them now via your router.

  • potter2207
    Stokie'73 🔴⚪️🔴⚪️ (@potter2207) reported

    @SkySports The new **** era. Cars that sound like hair dryers, battery power talk every lap, overtakes that don’t last a lap because they’re solely due to battery power offsets, ****** painted car park tracks, or single file street circuits. THIS IS NOT F1 @fia @F1 #F1 It’s RUINED!!

  • RamblingTwitch
    TheRamblingIdiot🐀 (@RamblingTwitch) reported

    Sky are a joke. Internet cut out last night and we saw on our account return packaging had been sent out. We called @SkyHelpTeam and it turns out because open reach couldn’t come and inspect our network point (they didn’t need to it’s all there) that they decided to cancel our

  • J_onathon
    Jonathon (@J_onathon) reported

    @SkySports Just watching #MUFC v #Brentford via your laughable #UHD which judders, slows down, speeds up, and is generally out of sync. Apparently this is a “known problem “ Advice please, I am on a rolling contract and will happily cancel otherwise.

  • Elizabe31007223
    Elizabeth Hill (@Elizabe31007223) reported

    @skysports what's happened to the pictures for Catalans Dragons v Leigh game? Can hear the commentary but zip all TV pictures? Once again letting RL down!

  • sutkins
    Sutkins (@sutkins) reported

    @SkySports absolute shower of **** again, only sound on the @SuperLeague . Why do I pay my subscription for this ?

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported

    @SkySports There was covering defender. The only people that think it’s a red, support arsenal. I hope to ******* god City win the title!

  • rosseytheyid1
    Wayne Ross (@rosseytheyid1) reported

    @AppleSupport hi ive forgptten my icloud login im now logged out ive contacted @SkyUK who say to contact you help would be appreciated thanks

  • cfcMode_v2
    cfcMode_v2.0 (@cfcMode_v2) reported

    @DavidHenigUK @skysports choosing Chelsea v Spurs for an 8:15pm KO when they know there’s a tube strike that evening is a classic example of the utter contempt the authorities & TV companies have for match going fans. Like an idiot I will still go but many can’t.

  • SimmyAido
    Aidan Simpson🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SimmyAido) reported

    Why are @SkySports insistent on showing absolute dog **** angles of the highlights at HT & FT? Just show it how it is in normal broadcasting footage, instead of splicing and jumping each frame between different **** angles or being zoomed right in pish.

  • LitlDrumrBoy
    Neil 🐝 (@LitlDrumrBoy) reported

    @SkyHelpTeam why is your Apple Pencil pro never in stock? Have been looking for 4 months and it’s never available to add to a purchase.

  • NorbyAFC
    Nörby ÁFC 🔴⚪ (@NorbyAFC) reported

    **** you @SkyFootball @SkySportsPL @SkySports Absolute cretins who do not give a blind **** about the fans going to these games. They're a cancer on our game and id love for them to be removed as broadcasters.

  • Ashley38079807
    Ashley (@Ashley38079807) reported

    @SkySports The way he talks anyone would think it only happens to Arsenal- I’ve lost count of the number of times Bournemouth have had bad decisions v them which have cost points

  • jg2394044
    ☘️GREEN FOX☘️ (@jg2394044) reported

    Why is sky sports sevco treating darts fans the same way as Celtic fans by turning down the crowd noise ??? ****** ***** @ScotlandSky @SkySportsDarts @SkySports

  • Dave63407796
    Dave (@Dave63407796) reported

    @SkySports Do people actually pay for this garbage

  • misterketch
    Keith Ratcliffe (@misterketch) reported

    @rugbyleagueontv @SkyHelpTeam Wouldn't happen on football. Utter piss take of a service.

  • JWKH1985
    JWH CSLtd (@JWKH1985) reported

    @SkySports You mean the slow death...thank the stars for the historic GP recently

  • HalBeowa
    Hall (@HalBeowa) reported

    @SkySports Its garbage

  • lowfieldspen4
    lowfieldsloonypen (@lowfieldspen4) reported

    @SkySports robbing pensioners, my mother clicked on a sky sports offer. Free for a four weeks and then 20 a month for 6 months and the thieves are taking 38 a month immediately?! On all morning with an Indian call centre who say the offer never existed!!! She has an email you 🤡s

  • martinozzy01
    Martin Osborne (@martinozzy01) reported

    Still not working @SkySports - what are we paying for exactly? It happens all the time on Plus with Rigby League. Give me my money back and stop my services. It’s not worth having - more games my arse!!