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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: London, Bristol, Hammersmith, Stowmarket, Hackney, Birmingham, Walsall, Derby, Hampton, Ruislip, Southall, Weston-super-Mare, Southwark, Barnsley, and Southend-on-Sea.

CityProblem TypeReport Time
London Internet 35 minutes ago
Bristol Internet 38 minutes ago
Hammersmith Internet 1 hour ago
Stowmarket Phone 2 hours ago
Hackney Internet 3 hours ago
London Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cooly1uk
    colin martin (@cooly1uk) reported

    Hey @SkySports how come, having watched an awful lot of golf over the last 4 days there are 8 players in the top 32 i can't recall having seen play. Your coverage doesn't really cover, does it? @TheOpen

  • JPouch
    Jackie Pouch (@JPouch) reported

    @SkySports This idiot is deluded! This World Cup has highlighted the cheating and corruption within FIFA, USA & Argentina!!!

  • JGS_1874
    Jonno (@JGS_1874) reported

    @SkySports What an arrogant prick he is !! America is a **** show and tourists get ***** for cash as well as getting the worst word from the Orange Helmet

  • aleksandr4v1ch
    Sancho (@aleksandr4v1ch) reported

    @SkySports Rio is Ronaldo fan he is retard who care what he say

  • janecowell1
    jane cowell (@janecowell1) reported

    @SkyHelpTeam I have an engineer appointment for today 18th July-1pm to 6pm. Its now 5mins to 6pm and no one has called or arrived??? Tried to get help, impossible ! Where is my engineer please

  • chrisbr65575302
    Name cannot be blank (@chrisbr65575302) reported

    @SkySports Football has never been in a worse place

  • AvisJonathan87
    Jonathan🏴󠁧󠁢󠁥󠁮󠁧󠁿🚕 (@AvisJonathan87) reported

    @Globaluncovered @SkySports I hear you. I can never b arsed to do much at all, like ever #TeamGB

  • starsinmakin
    robble 💙 (@starsinmakin) reported

    @SkySports It has been the worst public event in all history

  • Dantalk10
    Topical (@Dantalk10) reported

    @SkySports @Argentina were lucky/fortunate against Egypt with help of ref, their tactics of intimidation and fouls. Don’t really deserve to win so let’s hope Spain give them a lesson

  • PatMaguire20835
    Pat Maguire (@PatMaguire20835) reported

    @Pughie1875 @SkySports Spain will lose its a fix.

  • MartinPaterso13
    Martin Paterson. @Beatthefix (@MartinPaterso13) reported

    @SkySportsGolf @SkySports Did Jon Rahm not throw a club violently after hitting a bad shot. Tantrum Golf didn’t get any deduction and some say that was worse than Brysons mistake

  • AnthonyAdeloye
    Anthony Adeloye (@AnthonyAdeloye) reported

    @SkySports Stop lying to us dude. Does he think we are so stupid to believe everything he spews out??

  • Cogniti40241567
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⓋEssex TractorboyⓋ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Cogniti40241567) reported

    @OwlsReborn @SkySports Probably the worst world cupbin our lifetimes

  • SpillerTkx
    Kobe Jackson (@SpillerTkx) reported

    @ProGolfCritic @TheOpen @SkySports What are they saying about their **** R&A?

  • unleashthejam
    Cheeky-Jam-Records (@unleashthejam) reported

    @JohnSmithmummie @SkySports Because theres no need to do it and its just pandering to American audience. The 3 minute ' hydration/ commercial' bresks were bad enough but adding 30 minute break at half time just so they can put a half time show on is ridiculous.

  • futboler1015
    V (@futboler1015) reported

    @DRIXS952311 @SkySports Come on, you're giving Canadians a bad name. What help did refs and Var give Argentina. Name at least one, no AI pics but a real one that only Argentina got helped.

  • the2chevs
    Chevy (@the2chevs) reported

    @Buccigross Strange business model, but @SkySports actually shows golf! Almost no commercial breaks and no playing through garbage!

  • AbrasJenkABOTh
    Abot S (@AbrasJenkABOTh) reported

    @Blue_Footy @SkySports He is a gooner, why would we give a damn about what he said?

  • geertbeerens
    Geert Beerens (@geertbeerens) reported

    @6thumbs @joethomlinson @SkySports Which is the worst possible answer to the question. The one thing that could have saved England in the second half against Argentina was pace and dangerous counter attacks. Absolutely unforgivable to not put either Saka or Rashford on.

  • TechyGeeks1
    Dave (@TechyGeeks1) reported

    @SkySports Worst World Cup ever. Terrible in every way.

  • optiontrader001
    JT (@optiontrader001) reported

    @LiamKing07 @SkySports Greatest WC of all time and it’s not even close. Attendance records shattered. Just because some salty Euros are crying doesn’t make it bad.

  • callumofhart1
    Callum Jackson (@callumofhart1) reported

    @SkySports Sticking up for Argentina for what they did and done.... Rio I dont know if your a idiot or the world's best genius

  • Alvin80931383
    Alvin (@Alvin80931383) reported

    @SkySports Why does Rio always support the fascists. ? Does he not know what they think of brown & black people.

  • pavski1905
    old fashioned (@pavski1905) reported

    @Blue_Footy @SkySports And... 4 consecutive worst seasons in last 25 years... #EghbaliOut...

  • Albertonza2
    🐕 (@Albertonza2) reported

    @Vinoblanco199 @paulfrankland @SkySports Newsflash for the idiot: The fans didn’t hire him.

  • steveclegg70
    Bwian of Nazareth (@steveclegg70) reported

    @SkySports You can **** off aswell Ferdinand, ex United players are the worst, prick.

  • PEIStateOfMind
    Haymaker.base.eth 🐂🀄️ ✳️ (@PEIStateOfMind) reported

    @6thumbs @joethomlinson @SkySports Terrible tactics you mean

  • morganfayard
    Morgan Fayard (@morganfayard) reported

    Horrendous coverage of @TheOpen by @NBC. Switched over to the @SkySports coverage and it’s a million times better! Embarrassing and such a shame that NBC could do such a bad job but really not surprised at all. 💵 💰 🤑

  • KingsleyOgonna1
    Ogonna (@KingsleyOgonna1) reported

    @SkySports He should rest We dont need his support now

  • jaylfc95
    JAY (@jaylfc95) reported

    @SkySports Wtf is he on about.. literally no one sees Argentina as underdogs