Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (57%)
• Wi-fi (19%)
• TV (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Edinburgh, London, Blackburn, Dublin, Manchester, Luton, York, Poplar, Cardiff, Birmingham, Portsmouth, Bristol, Daventry, Milton Keynes, and Llandudno.

City	Problem Type	Report Time
Edinburgh	Internet	30 minutes ago
London	Internet	3 hours ago
London	Total Blackout	4 hours ago
London	Wi-fi	4 hours ago
Blackburn	Internet	4 hours ago
Dublin	Internet	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I love this club. (@Mojogayle) reported 8 minutes ago

  @andygoon63 @SkySports Complete arseholes! We don’t care about the stupid spurs match

• 
  /🏆Arsenal 🏆ADHD 🏆John Gunner👊 (@AutisticsGooner) reported 14 minutes ago

  @andygoon63 @SkySports They are **** mate

• 
  ❣️𝕊𝕒𝕝𝕝𝕪 ℕ𝕚𝕔𝕠❣️ (@SallyJ26) reported 15 minutes ago

  @SkyHelpTeam help please! All week our devices including the sky box keep losing signal. Have done all the usual turning off & turning on the hub etc etc about 50 times & its still not working 😩 I was meant to receive a text to say someone was looking at it when I reported it…

• 
  SG14💦 (@GoonerGoggz) reported 15 minutes ago

  Poor poor coverage from @SkySports , for **** sake you’ve given us options to watch certain games and post game shinanigans… if we wanted to sit and watch West Ham or Spurs we would’ve. Zero spotlight on Arsenal, even after becoming champions, the agenda is still on

• 
  uNtobeko (@SokisiOfficial) reported 17 minutes ago

  @SoftWorld0 @SkySports Because you are not following none of them of which it's not a problem

• 
  Luigi (@Tastes_of_Italy) reported 17 minutes ago

  @emabob79 @GeorgeRussell63 Russell pushed Antonelli off. Wasn't that bad but more pissed at SkySports making excuses. They said he bumped on kerb and couldn't help run wide. Ironically when they spoke to Russell he said that wasn't case. It was clear what he did.

• 
  Antoni Jakubiak (@saintantoni) reported 19 minutes ago

  Also @SkySports, why ******** do I want to watch the last few mins of spurs when my team is lifting a trophy? Sort yourselves out.

• 
  MUFC Keith (@KeithNaidoo14) reported 19 minutes ago

  @Cr7fanAdabra @SkySports Seems to be okay but this is in Serie A where they most boring slow tempo games are played, idk how he'd do in the PL

• 
  Caroline Johnson (@caroline_belle_) reported 20 minutes ago

  @skysports @skytv I am cancelling my subscription tomorrow. Not renewing after this **** show today!! Where are the winners @Arsenal

• 
  cassieMufc (@dennise68605807) reported 22 minutes ago

  @kakalizlau01 @SkySports You entitled to your opinion. The problem is it doesn’t matter he already won it . Sorry darling

• 
  Huw J (@HuwJ85) reported 24 minutes ago

  Club should just do the absolute minimum when it comes to SkySports from now on. No more sit down interviews just the pre/post match interviews and that's it.

• 
  Willow Misterkay🐐 (@ReplyGuyPaul) reported 33 minutes ago

  @SkySports HE WAS GIVEN BUT NEVER IN ONE BIT DESERVED IT

• 
  David Sansom (@DavidNSansom) reported 34 minutes ago

  That’s an absolute disgrace from Sky. All they had to do was keep one channel focused on Arsenal but we have seen nothing. I think a mass complaint should go in. If this was Utd, City or Liverpool would this happen.Absolutely disgusting. Start a petition! @SkyFootball @SkySports

• 
  dappergooner (@dappergooner) reported 34 minutes ago

  @GoonerGirl1969 @SkySports @SkySportsPL pile of 💩 thank god I cancelled couple weeks back. Imagine showing losers not the champions. This is why I cancelled such poor coverage.

• 
  JamesT (@Jamest397) reported 37 minutes ago

  @MufcWonItAll2 @YourAulDol5v Wtf are spaces? He's a miserable *** with serious beef another ex player who peddle Skysports agenda

• 
  Freddie 🌈 and Freya 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freddie_alex) reported 39 minutes ago

  Dear @SkyHelpTeam my broadband is down and when I checked to see if any outages online you tell me I don't have broadband with you! I do. What is going on?

• 
  Razvan (@Razvan930) reported 44 minutes ago

  @AbsoluteChelsea @SkySports Accepting responsibility, would mean the sporting directors would have been sacked and Eghbali would step down. This nothing but a PR slap on wrist, while they will somehow receive bigger bonuses.

• 
  Mitch Penney (@MSP907) reported 45 minutes ago

  @SkyHelpTeam Twice I've tried to cancel my account due to your price rises. Twice your systems have been "down". I have open complaints with zero callbacks. This isn't a coincidence - it's a pattern of making it deliberately difficult for customers to leave. Sort it out. #SkyTV

• 
  Karl 💙❤️ (@Karl_Dray) reported 45 minutes ago

  @TouchlineX @SkySports Finding reasons for their poor performances? Typical Spurs

• 
  SKÏLLI NOVÄ🈵 (@skillinova) reported 47 minutes ago

  @its_ramzy @SkySports @SkySportsNews Real Madrid can never recreate this🔥

• 
  J-G (@pisgahjag) reported 48 minutes ago

  @RBR_Daily F1 feed has the worst commentators, stop watching altogether. SkySports is better by far.

• 
  Paul (@Dudlypaul2) reported 48 minutes ago

  @SkySports why is the Liverpool game not working on sky

• 
  Mark Stockdale B.E.M (@markstockdale69) reported 51 minutes ago

  @oli_mcburnie @HullCity From first game to the last game, absolutely amazing, @skysports, take your Xg goals crap and ram it, doesn't mean a thing. Legends in the making UTT #hcafc

• 
  Susan Shepherd #FBPE @midgecat.bsky.social💙#NAFO (@Midgecat) reported 53 minutes ago

  @SkySports why is the coverage so bad for the Castleford v Saints rugby league match? Patchy sound and vision, sometimes needing to completely restart to get any coverage at all, following an on screen apology and sign back in instruction.

• 
  SaffaZimbo4 (@SaffaZimbo4) reported 57 minutes ago

  @SkyHelpTeam what am I not getting @GBNEWS and @AJEnglish on my Sky Box signal?

• 
  knoledge (@knoledge_) reported 58 minutes ago

  @SkySports make sure they aren’t all drunk. Missing calls left and right. Lando still a lap down Goofies.

• 
  Blues (@BluesSW6) reported 60 minutes ago

  @Advitiya2907 @Blue_Footy @SkySports I think his tactics will soar us up the table but his tactics alone isn’t going to get us back to the pinnacle of club football. Our recruitment is insanely bad. The amount of money we waste is insane, an elite DOF maximises the resources. Campos built that PSG squad with €771M

• 
  MisterRoboto (@Nomadiq1) reported 1 hour ago

  **** you @SkySports I did not want to watch Spurs! I am there to watch the mighty @Arsenal 😡

• 
  jonathan (@jsloam) reported 1 hour ago

  @GoonerGirl1969 @SkySports Awful coverage

• 
  Joely. D (@v8jhd) reported 1 hour ago

  Absolutely painful customer service @SkyUK