Sky service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (11%)
• Total Blackout (5%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Beauly, Glasgow, St Helens, Perth, Halesowen, Dublin, London, Rochester, Elstree, Manchester, Birmingham, Epping Forest District, Northampton, Sheffield, and Greater London.

City	Problem Type	Report Time
Beauly	Wi-fi	19 minutes ago
Glasgow	Internet	1 hour ago
St Helens	Wi-fi	1 hour ago
Perth	Internet	2 hours ago
Halesowen	Internet	2 hours ago
Dublin	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lollipøp🤍 (@EyitaEtim2952) reported 5 minutes ago

  @TouchlineX @SkySports The yamal wey una dey hype up and down Una see him name for there ?

• 
  Michael (@OzBound26) reported 8 minutes ago

  @anLFCfan @SkyUK That is awful. Where are you? Outer Hebrides?!

• 
  Saint Barca (@Saintinnocent14) reported 8 minutes ago

  @SS3652219553866 @Blue_Footy @SkySports He was never good Enough of that excuses

• 
  I, Claudia (@koolkitten77) reported 8 minutes ago

  @Andrewtuck10 @SkyHelpTeam ALWAYS problems aren’t there!! I’m inclined to cancel too 😡

• 
  Ben75photo (@BS75Photo) reported 10 minutes ago

  @andyburnham It belongs to @SkySports and has done since Alan Shearer became the highest paid player years ago and it's got worse, it's no longer a game the dad can take his son to! £150 for a day trip doesnt work! Start with the DINGYs STARMER 2! 🤬

• 
  Blackarmani (@Blackarmani636) reported 13 minutes ago

  @theMadridZone @SkySports This stupid ****. All this just to get booed for 90min on match day 2

• 
  westie mom (@carolegym) reported 14 minutes ago

  @Webbotron @skytv @SkyHelpTeam I stood my ground and stuck with sky q as have fairly bad wifi to talk to sky you really have to try ring them as they don’t answer here anymore

• 
  suspect (@pine_suspect) reported 14 minutes ago

  @FBAwayDays @BBCSport @SkySports will be a box tick down, poor loves!

• 
  Nicola Davies (@njd2245) reported 17 minutes ago

  @PrincessPjk Valid. Just had to put complaint into @skytv as an engineer came to fix a SkyQ issue in 2024 & signed my widowed 80yr old mother up for @SkySports package without consent so he could get commission. Only just found out. She’s now terrified of having an engineer visit again.

• 
  Imoleayo (@Imoleayo1190296) reported 19 minutes ago

  @Blue_Footy @SkySports He is struggling to beat Palmer worst season in creativity

• 
  Daniel Son (@SkywayTuff2s) reported 21 minutes ago

  @spurscabdanny @SkyHelpTeam @HBO Mate bin them off & get on BT/EE! I was with Sky for ages & their broadband dropout rate was absolutely crap! Totally useless! BT/EE with the Firestick is absolutely insane how fast & efficient it is👍

• 
  Munashe C. Chiyadzwa 🇿🇼🇿🇲 🇺🇸🌍 (@CC78641327) reported 21 minutes ago

  @BFronos @AbsoluteChelsea @SkySports blaming 1 central defender for a whole squad’s season position is still casual logic By that logic, Van Dijk was bad when Liverpool hit 5th/6th, Chalobah individually put up top-tier clearance numbers, progressive passing stats, and got called up for England

• 
  Tom Power 🏁 (@TallyHoRacing) reported 25 minutes ago

  @SkyHelpTeam I’m very frustrated that a Superfast broadband contract that was interrupted by a failed full fibre upgrade has not been reinstated at the original agreed price. You’ve had my written complaint for a week. The overcharge is not acceptable. Please DM to help resolve

• 
  The Prince 👑👑 (@BenjaminLeake) reported 26 minutes ago

  @MadridXtra @SkySports Spurs and Chelski are willing to chip in if you need some help

• 
  GENERAL (@generalwealth_) reported 30 minutes ago

  These reporters are the ones fueling these market value at this point, you’d never hear media outlets in la liga or serie A do this unless it’s directly from their owners but in England, SkySports Keith has already put it out there that he’s worth more than 80m smh

• 
  SkY (@SocioSkY) reported 33 minutes ago

  @UTDreds9 @eurofootcom @SkySports Ansu Fati never played as 9 or 10 in his entire career as pro footballer and anyways it's not like he was that bad player injuries ruined his time at barcelona. boy going through miniscus surgery which could have finished his career.

• 
  xx7 (@leo85725400) reported 35 minutes ago

  @tcee_tochi @SkySportsNews It’s skysports, they haven’t been credible since 2013. And in their report it reads the same thing that we already known. Madrid wants Vini to stay but there is no agreement on Vinis side yet, we’ve been known that and it still all comes down to Vini.

• 
  SoccerPulse (@Soccer__Pulse) reported 39 minutes ago

  🚨🏴󠁧󠁢󠁥󠁮󠁧󠁿 Alex Scott has TURNED DOWN a new Bournemouth contract amid strong interest from Manchester United, Arsenal and Chelsea. Bournemouth expect Scott to remain their player next season whether he signs a new offer or continues on his current deal @SkySports #MUFC #MANUTD #AFCB

• 
  Stuart Young (@StuartY19) reported 42 minutes ago

  @SkySports Hopefully next season, is the one Sky decide to move away from this YouTube opinion shite. Sky Sports, especially SSN used to be brilliant, worth watching, changed their direction for the worst.

• 
  A D A M (@ManUtdEthos) reported 43 minutes ago

  So where are the Is Morgan Rogers worth £117 million? Or is Elliot Anderson worth £116 million? Polls 🤔 SkySports? Oh that's kept for Utd is it?... 🥱 always the same! Hated, Adored, Never Ignored 🇾🇪

• 
  Sarikamon7 (@sarikamon7) reported 43 minutes ago

  @SkySports Just because Mikel Arteta has had plastic surgery on his face doesnt mean Vini the Chin wants to join the same **** club.

• 
  Bishop Nnawhite (@bishopcesc12) reported 50 minutes ago

  @Blue_Footy @SkySports I don't care about Paul clown Merson's opinion, he has always wished Chelsea to fail, that's why he complains about every Chelsea's summer signings and out goings negatively

• 
  Ødegoat (@OdeIIX) reported 52 minutes ago

  @lwkysean29 @intexcl it was satire ig cuz who ******** relies on skysports, badly formulated tho

• 
  RealDSG (@Gingelltown99) reported 54 minutes ago

  @SkyUK Could this be the worst service provider in England? My husband received a phone call from them yesterday advising him of an overdue payment, so he paid the £113 as requested. Today the internet is disconnected and they have now advised him it will remain disconnected for 8 days! He is now having to request the phone call recording - what a shame - we thought England was more advanced than Australia but obviously not!

• 
  Jon oakman (@Jonoakman) reported 55 minutes ago

  @SkyHelpTeam thanks for the letter sky but your still saying prices will go up and tbh I'm not interested anymore I'm happy with boardband only and your never convince me to take tv out again

• 
  Dr. Baby (@TheUnagi_) reported 55 minutes ago

  I no fit Dey panic on Skysports when I never see Ornstein.

• 
  j&k bowler (@jandkbowler) reported 55 minutes ago

  @SkyHelpTeam can you tell me where I make official complaint. Had acall from a reps telling me if I took SS F1 my price would go down. Said didn’t want as would never watch, again told my price would go down. Price went down if you don’t count extra I am paying for the channel

• 
  Adésọjí (@sam4se) reported 59 minutes ago

  @eurofootcom @SkySports That money flows back down. Selling clubs are building with it—it's a cycle, not a robbery.

• 
  InfamousDemigod (@InfamousDemigod) reported 59 minutes ago

  @SkySports Bad winners, sore losers. Were thugs until the very end. Lengthy bans needed for Paredes and Molina.

• 
  footprint on the move (@FootprintAmster) reported 1 hour ago

  @SkySports He only won one grandslam because he was injury prone, he never finished a season without an injury after that