Sky Outage Report
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (64%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: Camborne, Manchester, London, Southampton, Hackney, Walthamstow, Paisley, Tipton, Sunderland, Staines, Newhaven, Enfield Town, Stoke-on-Trent, Dublin and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Manchester |
Internet | |
| London |
Internet | |
| Manchester |
Internet | |
| London |
Phone | |
| Southampton |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Vittoria Gallagher
(@Vitt2TsNoC) reported
Of ALL the nights, my Sky is down, and my screen says "we will need to book a specialist engineer to come visit you" so that's ******* BRILLIANT. I could literally cry. Oh I AM crying. I've been in hospital all week, I just wanted ONE nice evening. @SkyHelpTeam
-
John Aky 6️⃣ 🏆1️⃣9️⃣🏆
(@akyred) reported
@SkySports @schoudshady After Boris Johnson **** himself the tramp
-
taperoo2k
(@taperoo2k) reported
@Vitt2TsNoC @SkyHelpTeam The £65 charges are one of the reasons why I ditched Sky. Anytime a small thing went wrong "That'll be £65 to fix, but it'll be in 6-8 weeks" 🤬
-
Colin B 🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧
(@ferret998) reported
@Vitt2TsNoC @SkyHelpTeam WTF, that’s really bad 😬
-
The Unemployed Tipster
(@UnemployedT2) reported
@SkySports @BorisJohnson and @EURO2020 you are garbage! I hoped the #ESL went on just to show how corrupted you were! Boris doesn't need that much to show how ****** is it as PM!
-
K 💙
(@KatieSuze) reported
@SkyHelpTeam I can't fathom how a constantly dropping internet is not worthy of compensation. It's as bad as a complete outage. Thanks for your response 🐼
-
K 💙
(@KatieSuze) reported
@SkyHelpTeam Thanks for your help. I'll take a look but expect I'm onto plums. Last time I was compensated for a complete outage across a number of days I ended up with around 13p.
-
Mark
(@m_v_bridgman) reported
@YorkshirePad @SkySports Or... If more people stopped paying extortionate prices for **** service then companies may be forced to rethink their pricing policies.
-
FPL Forest
(@NFFC_FPL) reported
@SkySports Embarrassing, everyone follows the rules unless you have money, **** the "saviours of football" UEFA
-
neil atkins
(@neilatkins2) reported
@SkySports Boris you are a special kind of stupid 🤦🏻
-
Chris Storey
(@storeyboy10) reported
@cnormanv @SkyUK I have been without broadband since Weds morning - they told me it was because of the outage but now it’s still not working and just had a text saying external fault and will be 3-5 working days to fix! Outrageous and unacceptable.
-
Brenton! A casa!
(@CapsOffside) reported
@SkySports Croatia look bad, gang.
-
StellaJ#FBPA #FBPE#FBPPR.🇪🇺🕊
(@silvers81516820) reported
@Vitt2TsNoC @SkyHelpTeam Ugh! Always happens at the worst time, and there’s never a good time. Stiff glass of wine if you can. Maybe two
-
gordon sundog
(@MarkOknee) reported
@Vitt2TsNoC @SkyHelpTeam Tell the ******* that you are cancelling your subscription forthwith, and they can get to ****... Wait for reaction. (Sorry, advice)
-
Paul Hajek
(@PaulHajek) reported
@Vitt2TsNoC @SkyHelpTeam My apology as I thought you were genuinely asking for help.
-
Gray
(@saunders79_G) reported
@SkySports Oh just **** off with your stupid exhibition fights . Go pro and see what happens .
-
Olly Bacon
(@OllyBacon) reported
@Vitt2TsNoC @SkyHelpTeam I'm sorry, Sky shaft people on the boxes, you pay them a stack of money to watch, you never actually own the box but then they charge you when it goes wrong, or they want you to pay them to insure it.
-
Colin B 🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧
(@ferret998) reported
@Vitt2TsNoC @SkyHelpTeam That’s really ****, poor customer service
-
Jason Knight 🎙️
(@onejasonknight) reported
@Vitt2TsNoC @SkyHelpTeam Do you have like "Sky Go" or whatnot? Mobile app? **** but better than nothing
-
ln2718
(@ln2718) reported
@Vitt2TsNoC @SkyHelpTeam You've not thought bad thoughts about Rupert have you?
-
bodkin
(@NdelantyNeil) reported
@SkySports Everyone else has to abide by the rules but for a needless silly tournament the rules are broken sums up the governments mentality
-
Thegrumpyreferee aka Baz Wood 💙
(@Thegrumpyrefer1) reported
from
Middleton Cheney, England
@SkyHelpTeam Not much help that !
-
Daz
(@dazzyboy999) reported
@SkySports This idiot trying to pretend that all these exhibition fights aren't fixed
-
leezer7509
(@leazo57) reported
@SkySports What a slap in the face! Watch the uk close back down from August!
-
bow
(@wt2244) reported
@SkySports And a new variant and we stay locked down
-
Nikhil Saglani
(@NikhilSaglani) reported
Thanks @bt_uk for getting us to switch over to you from @SkyHelpTeam only to not switch over our WiFi on the correct date. Means we’re left the entire weekend without WiFi AND can’t work from home on Monday until you ‘try’ to fix it again. So much for a better offering.
-
Pad
(@YorkshirePad) reported
@m_v_bridgman @SkySports What's that got to do with 'extortionate prices for **** service' ? It really doesn't get much worse and more overpriced than that RFL app.
-
Pietro48
(@Pete4812) reported
@DumileKevin @MichaelBensonn @SkySports Anyone would have gone down with the timing of that uppercut. If you disagree you know absolutely nothing about boxing.
-
B.A
(@Coop8517) reported
@Pete4812 @MichaelBensonn @SkySports Yes and Whyte turned down the fight
-
⚽Scholes Goals⚽
(@mufc77ysb) reported
@GURNZY82 @SkySports Its all a fix