1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Sky
Sky

Sky Outage Report

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 6: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Maidenhead, London, Cardiff, Dublin, Bristol, Hammersmith, Wellingborough, Norwich, Croydon, Weston-super-Mare, Birmingham, Falkirk, Milton Keynes, Hackney, and City of Westminster.

CityProblem TypeReport Time
Maidenhead Wi-fi 16 minutes ago
London Wi-fi 20 minutes ago
Cardiff Wi-fi 20 minutes ago
London Wi-fi 40 minutes ago
London Internet 42 minutes ago
Dublin Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PDerrane
    Pierce Derrane (@PDerrane) reported

    @SkyHelpTeam Outage too

  • NeverIAmHere
    Cubeex (@NeverIAmHere) reported

    @fn_alliance @SkyUK Level 141 does not work as itended cuz the button doesnt work

  • kcshowcork
    KC (@kcshowcork) reported

    @Fonril @eir @SkyHelpTeam The magic sales line is ' Up to 1000' then you get 90, call to complain and some know it all flute on the phone say's 'well we say up to, not actually, so that's your problem' A joy to be gone. Sorry to hear about your situation.

  • jayrad198900
    JayRad (@jayrad198900) reported

    @SkySports What a stupid report

  • mo24_187
    mo.-.187 (@mo24_187) reported

    @SkySports Yup he's the shortest a cb like that doesn't work in the prem

  • Dikenal69
    JK-Great (@Dikenal69) reported

    @SempreMilanCom @SkySports The song remains the same. The point is who's players already sign contract with Milan. Inter,Juve, Roma moves faster than Milan. What the poor bird.

  • JohnDemer1
    John Demer (@JohnDemer1) reported

    @SkySports Went to university with Justin Harrison ... great, smart, down-to-earth guy, and pretty good at rugby ... back when he was playing Australians didn't accept 2nd place, now sadly they do.

  • Rob140638
    Rob38 💙 (@Rob140638) reported

    @SkyHelpTeam I’ve heard that sky are working on a fix so that Q remote can work volume on Sky Glassor looking at a new remote to work Q and Glass. Any news on this at all as a pain having 2 remotes Many thanks.

  • misspixie345
    misspixie345 (@misspixie345) reported

    @SkyHelpTeam I'm getting few tweets saying same problems in sk5 can you re check please?

  • stevenhaggerty
    Steven Haggerty (@stevenhaggerty) reported

    @SkyHelpTeam No sky signal all day - have been having issue the past few days… heat seems to effect it?

  • stevenhaggerty
    Steven Haggerty (@stevenhaggerty) reported

    @SkyHelpTeam Sky Tv signal, everything else is working fine.

  • david_webster4
    David Webster (@david_webster4) reported

    @SkyHelpTeam no service on mobile Colchester , been like it for over an hour now what’s going on.

  • Mike63883912
    Mike (@Mike63883912) reported

    @AmandaGolf59 Skysports all the way!!! NBC sucks

  • mwanawachoka
    Bukayo Martinelli Rowe (@mwanawachoka) reported

    @SkySports Our beloved Mertesacker was very tall but couldn’t jump for ****. He’s a good signing for them but they’ve been mugged on the cost

  • wanderingbaghel
    Bharat Baghel (@wanderingbaghel) reported

    @SkySports Wtf kind of reporting is this?

  • _OneBeer
    Stevie G (no not that one) (@_OneBeer) reported

    @SkyHelpTeam - afternoon. Can you confirm if there are internet issues in the BH25 area. No internet all afternoon, have done all the reset type actions…

  • xrayspek
    xrayspek (@xrayspek) reported

    @SkySports And. Ffs height never been an issue til now.

  • Giani_afc
    Giani 🔴⚪🇮🇹 (@Giani_afc) reported

    @SkySports Poor guy needs subtitles, never mind titles

  • RocketRoosterYT
    sledge (@RocketRoosterYT) reported

    @SkyHelpTeam This is a period of time. Been sitting here waiting to use a service I pay for in 36°c heat for over an hour. This very much is a period of time.

  • DigitalStuart
    Stu (@DigitalStuart) reported

    @SkyHelpTeam Okie dokie cool - should I cancel the engineer coming or will it still be ok for him to come? I won’t have wifi by the time he comes.

  • DigitalStuart
    Stu (@DigitalStuart) reported

    @SkyHelpTeam Sorry just to confirm my wifi (not Sky) hasn’t been installed yet - I’m moving into a new flat and have the engineer coming to install the Sky box that was used in my previous home. So just with that in mind, should I cancel the engineer? Sorry for the confusion.

  • PompeyDJ
    PompeyDJ (@PompeyDJ) reported

    @SkyHelpTeam On the phone we were told 2 working days? And an engineer attended next door today. I know we’ve probably been assigned an engineer but wouldn’t it make sense to fix our issue whilst there? It’s likely something was just disconnected in the process of setting up next door

  • PompeyDJ
    PompeyDJ (@PompeyDJ) reported

    @SkyHelpTeam Engineer was installing Sky for our neighbour on Friday and in the process knocked out our internet and phone line! Booked an engineer to fix it but no one’s turned up except a guy who finished working on next door. Order status doesn’t even say when 1/2

  • gemmalou90
    Gemma 👩🏻‍🏫🩺 (@gemmalou90) reported

    @SkyHelpTeam broadband not working in coleford Forest of Dean area

  • LynneWatson60
    Lynne Watson 🇬🇧🇺🇦 (@LynneWatson60) reported

    @SkyHelpTeam still useless at sly broadband! Yet again my broadband is down, third time in as many weeks, last time out for 2 weeks, why is your service so bloody useless & it’s about time you let customers come out of contracts as you are failing so much!!!

  • RocketRoosterYT
    sledge (@RocketRoosterYT) reported

    @SkyUK I'm looking up why sky is down more and more frequently. 37°c outside and I'm trying to sit in front tof the telly with a fan I'm my face.... no broadband again.

  • BaracusCj
    CJBaracus (@BaracusCj) reported

    @SkyHelpTeam have just been speaking with one of your retentions team , My services were due to cancel on 22nd July. Was made an offer earlier to stay with yourselves , I then spoke to another worker on live chat to possibly take the earlier offer . I was then told that those …

  • MichelleKilner
    Michelle Wilson (@MichelleKilner) reported

    @SkyHelpTeam Yes Iv just done it, local outage. Working on it hopefully 🙏🏻

  • zeeshan09128028
    ZEESHAN🇺🇦 (@zeeshan09128028) reported

    @SkySports So carnvarno was the shortest height don’t matter Maguire is tall but is **** vvd is tall but is overrated end of discussion

  • montytweets01
    MS 💭 (@montytweets01) reported

    @SkySports Shut ******** up