Sky service status: outage reports and connection issues
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 21: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (53%)
- Wi-fi (17%)
- TV (13%)
- Phone (9%)
- Total Blackout (5%)
- E-mail (3%)
Live Outage Map
The most recent Sky outage reports came from the following cities: West Bromwich, Blackburn, Halifax, Brentford, London, Batley, Hackney, Southwark, Southall, Rotherham, Coventry, Telford, Huddersfield, Leeds, and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 3 hours ago |
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Internet | 3 hours ago |
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Internet | 3 hours ago |
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Internet | 4 hours ago |
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Total Blackout | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Roper (@CliveRoper) reported@SkySports Where are the decent commentators for the ATP tennis?? Jamie Murray is awful, so dull and sound totally boring in the Fery match right now…@SkySportsTennis
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Solomon DoneDeal (@SolomonDoneDeal) reported@Blue_Footy @SkySports I mark it down I will come back to u
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Stephen Donnachie (@Realbigdeemk2) reported@Sargy7 @SkyUK Ive got tv only costs £64pm with sports, HD, Netflix ect got my rental in they want £107 ffs so told them where to go but they tell me I've been with sky for 21 years bla bla bla listened to the guy. Im now waiting on my return box sick of getting shafted for being loyal customer
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The Analyst (@dougkerr1) reported@JimmyMoore12 @SkySports @ManUtd Like I've been saying Jimmy,manure have had there day and now it's biting them in the ***,we told them that this would happen when they sided with the premier league trying to stop our takeover and the rule changes,well all I'm going to add is f*ck em and tough **** on them!
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Matt Stephens (@StephensM77WBA) reported@SkyUK broadband deciding to drop out again for no reason, engineer came last week after it being down, made some adjustments then in the middle of a work call it drops out again. Shocking
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Dan Potter (Ancestry Daniel Graham Potter)🧡🖤🇬🇧 (@DanPott99779297) reported(SkySports) I took a new deal for Sky Sports a couple of Months a go and got x2 Months free! I had my 1st paid Month (around £35) this Month (August '26). I called Customer Service to enquire about the new Price Offer of £22 a Month and I got a PRICE MATCH! #skysports
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Laura Campbell ❤️ (@LCampbell1985) reported@Sargy7 @Niconelove @SkyUK You get all the info when you cancel. 3 weeks is a long time to return something. I’ve just done it myself so I know the process!
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warindi.shamir🇨🇩 (@WarindiShamir) reported@TheClubLiveTw @SkySports This guy is one of the dumbest people on the planet. Kids go to school if you don’t want to end up like this idiot
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Glaspark (@Glaspark) reported@Sargy7 @SkyUK Blame it on the courier service. It'll be old equipment anyway.
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(tez7n2) (@MickeyDN7) reportedHey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football
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CliveR (@CliveR39) reportedAs a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom
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Corey (@Corey2613) reported@TheClubLiveTw @SkySports 99% of hot takes are just, a team I hate are going to be ****
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Michelle Woods (@Tealady2410) reported@SkySports why is the buffering so bad on red button football @ReadingFC @wwfcofficial
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JRB (@BakeCFC28) reported@SkySports No thanks what a load of crap bring back Soccer AM 🤡🤡🤡
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Scarlett’s Movie Musings (@ScarletCinema) reported48 minutes into another call about the same issue with @SkyUK and have pretty much lost the will to live. Absolutely fuming at the inability of staff to accurately confirm details and take necessary action before we even talk about the patronising manner of the first contact.
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D_J_MAKEY (@deejmakey) reportedThe refereeing for the York vs Bristol rovers game has to be some of the worst I have ever seen. @SkyBetLeagueTwo @SkySports
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Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.
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NiHADlfc (@NiHADlfc) reported@TheClubLiveTw @SkySports No, this is just plain stupid.
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Chris Chambers (@ChrisChamb61755) reportedI can't watch. My internet is down since Thurs. Promised a new router yesterday, then today, nothing....£150 a month? Missed the Terriers today. You're a joke. @SkySports
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David turnbull (@Davidtu16699681) reported@eurofootcom @SkySports Not thrilled about this the Scotland manager should be Scottish however will give the guy a chance if and when he is approached don’t know an awful lot about him tbf
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M.J.H. 6969 (@Martin24866969) reported@SkySports Proper football started last week you muppets. None of your socially sanitized overpriced premiership ****!
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simon foster (@shymon99) reported@skyuk.... wow after 26 years - looks like time to go. Just terrible
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Mark Woodman (@MWoodman77963) reported@SkySports Stupid money!! Spurs were very lucky to stay up last season. They would have lost a lot of good players if they went down. 🙄
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Cakes6G | Art on Objkt (@Cakes6G) reported@MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?
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Jimi Clownshoes™ © ® (@jimiclownshoes) reportedGod I wish I was there... **** @SkySports
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#AlaGuerreAvecOuahbi (@ChairmanWemby) reported@xsoerajd @theMadridZone @SkySports Al Hilal was second in the league and only wanted him for the 6 months, to try to catch up Al Nassr. Safe to say it’s not an issue with any club but rather Saudi Arabia, he’s earning 100m net a year and they dont want to pay him anymore this much
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Scarlett Shaw (@ScarlettShaw) reportedDo yourself a favour. DO NOT use the one touch switch service with @SkyUK or @virginmedia. Still paying for both for weeks. Virgin continues to bill me despite me having sent back their equipment. The whole thing is a con. Be warned. @Ofcom
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Ludwig Van B's (@ChoralSymphony) reported@SkySports see @SkyCricket Broady is another data moron monkey child.. typical english bS managerial shite no instinct no feel just bS no wonder england is **** rob key,,, im talking about you #ENGvPAK
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am (@se7nsl) reported@SkyHelpTeam Can’t get onto the link as I have no service
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Cruffers (@Cruffers) reported@SkySports @virginmedia you are officially crap. Opening EFL weekend and no-one can access Sky Sports Plus. Very poor.