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Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Aldershot, Welling, London, Brackley, Belfast, Glasgow, Southampton, Reading, Nuneaton, Hamilton, Hammersmith, Plymouth, Halifax, Harringay, and Birmingham.

CityProblem TypeReport Time
Aldershot Internet 40 minutes ago
Welling TV 1 hour ago
London Internet 1 hour ago
Brackley TV 2 hours ago
Belfast TV 2 hours ago
Glasgow Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JoannePowell14
    Jojohg (@JoannePowell14) reported

    @mariodc @SkyHelpTeam @SkyUK It was a power outage at the snooker. Nothing to do with Sky.

  • Ad_Victoriam25
    The Stroller (@Ad_Victoriam25) reported

    @BenedictSpence @HousewifePolish Blokes an absolute **** whenever he appears on SkySports. No surprises he has penned this garbage.

  • alexcairnsyy
    alexcairnsy (@alexcairnsyy) reported

    Mid game interviews with the subs, games never been so gone #skysports #wokenonsense

  • John_Of_Eng
    John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported

    @rugbyleagueontv @SkyHelpTeam No problems on @FOXNRL 502

  • FSGS_Joe
    Joe (@FSGS_Joe) reported

    @SkySports I've been watching F1 since the 70s, and this era is the worst I've ever seen.

  • DeLeTAcCTs
    Valar Morghulis (@DeLeTAcCTs) reported

    @EllisBarton @SkySportsWSL @SkySports wtf is crawley fc?

  • realpauldakers
    Paul Dakers (@realpauldakers) reported

    *******, i get a better reception on my phone than I do on the TV for #MLB @SkyUK are ******* useless! You should be giving me money instead of ******* charging me!!

  • NUFCCrues
    FairsCup69 (@NUFCCrues) reported

    @Boothroyd86 @SkySports As poor a winner as he is a loser.

  • Fhavourlay1
    Fhavour🎮🎚️ (@Fhavourlay1) reported

    @eurofootcom @SkySports Solanke one of the worst buy this club made

  • JimmyAfc92
    JimmyAFC🔴⚪️ (@JimmyAfc92) reported

    Omg @SkySports why do you employ Gary Neville? He is clueless. And on top of that why do you let him do Arsenal games? Always trying to put them down. Muppet.

  • EllisBarton
    Ellis (@EllisBarton) reported

    @DeLeTAcCTs @SkySportsWSL @SkySports Ah, Crypto. I get it now, massive idiot alert…

  • R4GN4RSS0N
    T (@R4GN4RSS0N) reported

    @Arsenal @premierleague ******* disgrace bowing down to the abysmal organisation which is @SkySports

  • jg2394044
    ☘️GREEN FOX☘️ (@jg2394044) reported

    Why is sky sports sevco treating darts fans the same way as Celtic fans by turning down the crowd noise ??? ****** ***** @ScotlandSky @SkySportsDarts @SkySports

  • jeayse_jay
    jeaysejay (@jeayse_jay) reported

    @SkySports From 19 points down 🔥🔥

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported

    @SkyHelpTeam just had the most rudest member of staff , who quoted me £21 for a package , then phoned back and said £27, I challenged and he said no i quoted you £27 , I said no and cancelled , his reply was thanks for wasting my time in very rude manor 😡

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @SkySports Same **** Sky Advert. **** knows how many times I've blocked it. Muted it and saidxI font like it but they still keep shoving on my account. Wankers.

  • mannbearpig13
    Headhunters13 (@mannbearpig13) reported

    @SkySportsNews @Mrjamieohara1 Why do @SkySports keep having this clown! Barely speak and worst husband and father around ask Danni!

  • lucyxbwfc
    lucy (@lucyxbwfc) reported

    @jumbo_sausage70 @LeagueOne25 @SkySports 3pm on a saturday you idiot

  • amanskhela
    Aman (@amanskhela) reported

    @Arsenal Honestly **** @SkySports at this point. Potential title decider on a work night is disgraceful.

  • shanyloublog
    Shannon • shanylou 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@shanyloublog) reported

    @SkySports Please fix the watch function on your app, the audio and picture is out of sync for your stream of the Kopriva v Jodar match!!!

  • Wilko_666
    Ste Wilko (@Wilko_666) reported

    @Oily60842708 @SkySports You think the issues were engine based?

  • Mrmojorisin55
    Riçe ⚒⚒⚒⚒ (@Mrmojorisin55) reported

    @SkySportsBoxing @SkySports Both poor fighters

  • DickHea72876437
    ******** (@DickHea72876437) reported

    @_callumstone I will never understand why ANYONE takes any heed of ANYTHING that bore says. Absolutely the worst of a shabby bunch on @SkySports

  • themac1995_
    irishdon (@themac1995_) reported

    @golfiematt1 @joe43932 @SkySports Retard. Watch the sport you enjoy burn before you but lack any ***** to call them out. Wee sheep

  • unluckiest66six
    🩵🐝am🌷sterritt💛🤙hello gbye (@unluckiest66six) reported

    @BillyIdol @hulu @SkyUK New World order is a severe crime group .You know just follow Priscilla Presley and her constant nonsense. And circle G ranch- but it is really a dumbass G from Coxsackie New York 17-year-old sinning creep also known as sociopath. And if you want my help with that well hell....🆓

  • Wilko_666
    Ste Wilko (@Wilko_666) reported

    @SkySports Not exactly something to get excited about... first time in my 30+ years of watching F1 that I haven't been interested in the races because of the awful manufactured bullshit racing that the new regs have caused. It's just terrible. I pray they sort it out ASAP

  • sdm1508
    s (@sdm1508) reported

    @SkySports He's changing the narrative. If they don't win the league, it's because of bad decisions. Why don't the journalists and people in the press conference ask him about his thoughts on his player headbutting people.

  • waynesmith19881
    Wayne (@waynesmith19881) reported

    @SkyHelpTeam @sm_haj Your the worst provider in this country scum

  • AlexWinter1998
    SoccerJers (@AlexWinter1998) reported

    Remember when all they did on this channel was **** @ManUtd off every day? Not as much **** to spew out anymore from Sly Sports. @SkySports @SkySportsNews #skysportsfc

  • Chris4RAFC
    Chris4RAFC (@Chris4RAFC) reported

    @RaytchH @Saints1890 @SkySports Yes it’s not working even tried on my iPad to watch the game via sky sports app but that isn’t working either