Sky Outage Report
Why is my Sky service not working?
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If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sky compensate me for the outage?
Sky outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Sky and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Sky has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map
The most recent Sky outage reports came from the following cities: London, Prestonpans, Bedford, Hammersmith, West Bromwich, Glasgow, Hackney, Luton, Newport, Birmingham, Halesowen, Wellingborough, Southwark, Wakefield and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Prestonpans |
TV | |
| Bedford |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia
(@Sophia56512996) reported
@Darryl_lal @Ben_Armstrong10 @SkySports I’ll advise you to get in touch with Cybercracksecurity on Instagram they were able to recover my account maybe they can help you
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OfficialTigersUltras
(@Tigersultras) reported
@Kotsios_Mich @SkySports You asked me how old I was, how was I to know you're not an online predator? You called me a retard so you're assuming I'm vulnerable and an easy target? And you refer to me again as a child. Worrying.
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Jacob Thompson
(@jacobcthompson1) reported
@SkySports Could have just jumped higher and it wouldn’t have been an issue
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Steve Peters
(@whatsupsutr) reported
@SkySports still ******* complaining lmao. If Shilton had learnt how to jump it would've never gone in
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Lynn Roberts
(@LynnRob11575060) reported
@SkyHelpTeam I’m without a device so think I’ll cancel the order and go elsewhere. Thank you
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David Coster
(@davidcoster) reported
@SkySports Shilton can **** off, try getting off the floor when you jump & it wouldn’t have been an issue, bitter ****.
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W Wu
(@wwu_2016) reported
@SkyHelpTeam is there currently an broadband outage in Ub3 area? I tried logging in to my account to test my broadband, which says there’s an outage but cannot find further details. Thank you
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Adam
(@Adam77312533) reported
@comeonarsenal23 @SkySports Typical working class Tory! Thick as **** and gullible
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Alex Lanigan
(@AlexLanigan) reported
@SkyHelpTeam do you have any customer service lines where I can speak with a person and not automated options. Having consistent issues with my broadband
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Gareth J Morrallee
(@gmorrallee) reported
@SkyHelpTeam It would probably help if you fixed the manage your account website so people could activate Talk Shield from there rather than having to ring up to turn it on. It obviously used to work (as the documentation points towards doing it that way) but the link now leads to covid page
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Dean Douglas
(@Dean_D_Douglas) reported
@SkyUK just sat on hold to sky mobile for 20 minutes just to be cut off, awful customer service. Please DM me to contact me back.
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Grace Jacobs
(@cecelia_grace_) reported
@SkyHelpTeam Okay thanks, we'll call and ask. Once installation dates are booked I also wanted to check: 1) can we re-arrange the dates if need be? 2) if we have to cancel the order entirely will there be a charge for this (assuming we cancel before installation)?
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MONST3R
(@lMonsterSkillsl) reported
@SkyUK I am sick and tired of nit being able to solve my problem of this doesn't get solved im canceling my contract with you
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Kyle
(@Kyler88) reported
@SkySports ******* Peter, get over it. Or better still, tell us all about how you should have caught it
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matthew mccombe
(@matthewmccombe1) reported
@SkySports Stilton was taller than him..don’t be so slow getting off your line!..find it hard to swallow a guy 6ft 1 was out jumped by a guy 5ft 5...cheating or not..should have had that!
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Kim Salter
(@KimSalter1984) reported
@SkyUK my broadband has a fault, but I work Mon-Fri and the only way to get an engineer at a weekend is to pay?! If the fault is with Sky, why should I be penilised to get my service (that I pay for) working as it should?
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Jon+Paul
(@_Jon_Paul_) reported
@SkyHelpTeam Hi, I spoke to someone earlier about my sky bill. She was a real help. Could someone pls ask that person to get back to me by phone or email. I need broadband at another address. Must be the woman who I spoke to around 12.44pm. She helped with my disability. Thanks
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D real chocolate
(@Drealchocolate) reported
@SkySports No problem
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JUDΣ
(@HeyLittleJude) reported
@SkyHelpTeam Considering I’m a “platinum @skytv VIP,” I’ve just been made to feel like a piece of filth for alerting a staff member that I didn’t ask for an increased subscription, despite being given one. What on earth has happened to your customer service?
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Jake Durbin
(@JakeDurbin) reported
@SkyHelpTeam The thing is, they won’t. They’ll tell me the same thing they’ve told me for the past 3 (nearly 4) weeks. “It’s an open case... we’re ‘actively’ managing it... we can continue the complaint until it’s resolved... we’ll get in touch” and then don’t. Twitter was my last hope
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D
(@d_paige93) reported
@SkyHelpTeam Can you confirm my engineer appointment please? The test indicated there was an issue outside my home and it booked me an engineer but now I have a text asking me to confirm my booking. My orders says it is confirmed?
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MarkFerg
(@MarkFerg_) reported
@SkySports Shilton was about a foot taller than him and got outjumped. Barely got off of the ground, and in the same game Maradona mugged off about 6 players and made Shilton look like a child. Just admit that he had your pants down Peter.
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laura brice
(@laurabrice6) reported
@SkyHelpTeam hey guys just would like to know why my wireless Internet is not working done everything they show you to set up the router and nothing is the Internet down or something in Nottingham got no answers at all
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Jake Durbin
(@JakeDurbin) reported
@SkyHelpTeam And you’re prioritising people who have already been online? Does that include those of use who have used your home move service? If so I feel sorry for the others...
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Incubi
(@LeeTheG0) reported
@SkySports Still the worst decision 49rs ever made losing him
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Stream Tellison ✨
(@_moottt) reported
@SkyHelpTeam Managed to get logged into my account on a colleagues phone and now my installation requires action, someone has been in my flat since 8am awaiting an engineer so what is actually happening here. Second time now sky have let me down
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paul macready
(@duklaprm) reported
@SkySports It leaves a sour taste to go on about it. Maybe shilts should have jumped higher...he's barely off the ground. It was a cheat.but only.coz he was piss poor at defending the cross
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Danny Rivers
(@DannyRivers3) reported
@SkyUK just see on an ad you do “super fast broadband” How do I go about this because all I have is your super slow broadband? Thanks
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Russ Cole
(@russjcole) reported
@virginmedia I don't know what a BQM is. Can someone not call me. I'm fed up with the service and want to leave. @SkyHelpTeam if I move to you do you manage canceling my contract with @virginmedia ?
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Socially Distant Steve Returns
(@sbd233) reported
from
Belfast, Northern Ireland
@SkySports Shilton’s support of UKIP and xenophobic rants leave quite a sour taste.