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Sky service status: outage reports and connection issues

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Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Stourbridge, Enfield Town, Hammersmith, Halifax, London, Canterbury, Birmingham, City of London, Lesmahagow, Ilford, Smethwick, Blackburn, Luton, Colchester, and Brentford.

CityProblem TypeReport Time
Stourbridge Phone 11 minutes ago
Enfield Town Internet 57 minutes ago
Hammersmith Internet 3 hours ago
Halifax Internet 3 hours ago
London Internet 3 hours ago
Canterbury Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dickiedowson
    Richard Dowson (@dickiedowson) reported

    @SkySports why have Nick Faldo on commentary …. he is by a million miles the worst you have …… please get rid #woeful

  • hjmcd20
    Helen (@hjmcd20) reported

    Please please @SkySports get Wayne Riley off the commentary. Five us experts who talk about the GOLF rather than anything but. Awful, awful commentary from WR.

  • crSache
    Sache (@crSache) reported

    @SkySports You pay 25.90chf for a Month! They still manage to put publicity on a paid subscription. Right befor Rory's shot. The dont let you ear the players interview.. On to top that, the publicity are in German! Worst experience, TV is dead. #Masters2026 #skysucks

  • CaffreyEnda
    Enda McCaffrey (@CaffreyEnda) reported

    @culturaldude @SkySports Me too. Awful

  • BillySA_OG
    🅱️Ⓜ️ Martinelli 9️⃣🔴 ™️☆ (@BillySA_OG) reported

    @greatabumk @ArsenalNews_Hub Me too I saw it on skysports and they never reported anything close to what this X user is saying.

  • HughTHFC
    Hugh Jarse (@HughTHFC) reported

    Another half a drab football and another half of absolutely awful commentary. No effort to be neutral from either really, but the co commentator is shockingly biased. @SkySports

  • owencrote
    Owen Crote (@owencrote) reported

    @SkySportsGolf @SkyHelpTeam sort out your masters coverage. Audio is a second ahead of the video. Exact same problem yesterday

  • xxjessicanxx
    Jess Newton (@xxjessicanxx) reported

    @SkyUK worst customer service EVER

  • bobgardiner
    Bob Gardiner (@bobgardiner) reported

    Watching The Masters. The advertising is awful. @Sky I just turn off the audio. However, the Rolex Hour is far better.@SkySports

  • P4ulGr33nham
    Paul Greenham (@P4ulGr33nham) reported

    @RikkiClarke81 @SkySports Worst Co commentator I have heard- so biased !

  • RonnieRHB
    RonaldJw (@RonnieRHB) reported

    @culturaldude @SkySports Commentary is awful, and the breaks to analyse what ifs, is infuriating. They need a total clean out of presenters, commentators & media personnel as well as a new production approach, it is ludicrous. If this same lot is used for other tournaments, just watch antiques road show

  • Billywhizzles
    BB (@Billywhizzles) reported

    @SkyHelpTeam Hi Sky. I'd like to make a formal complaint about the level of unprofessionalism in your overseas call centres. I've had an open request for a proof of use report for a stolen mobile and have been waiting for it for 3 months. Can you help me, please?

  • einhornbienche1
    einhornbienchen (@einhornbienche1) reported

    The @SkySports commentators in Germany breaking every rule of masters ethics by talking about @McIlroyRory and his wives problems in the past just as they share the moment of winning is such a disgrace. #masters #rorymcilroy #skygolf

  • KC_Runz
    Kris 🔴⚪ 🇨🇵 ⭐⭐ (@KC_Runz) reported

    Jesus Christ SkySports has gone off a cliff hasn't it, when did it become The Sun of Football broadcasting.... Nothing but cutaways to pillocks clip farming, rage bait commentary & pundits totally unfit for purpose, awful.

  • GeorgeW01135479
    George Wise (@GeorgeW01135479) reported

    @PalaceReport @SkySports Bad luck for him 🦍

  • dtcreedo
    DANIEL CREEDON (@dtcreedo) reported

    @culturaldude @SkySports It’s awful. Rory TV.

  • TheLeeAsh
    Lee Ash (@TheLeeAsh) reported

    @SkySports why have only a player from one of the teams commentating? So biased. It's why your coverage is so poor. #suntot

  • rabster88
    Rabster88 (@rabster88) reported

    @BobMacTrack Hopefully @SkySports will show more than your drive at the 1st. Going by years gone past….. I doubt it. Piss poor coverage as usual 🤬😳

  • aturn07
    Andy Turner (@aturn07) reported

    @M0kujin @culturaldude @SkySports People are just stupid

  • Mujaheedonx
    Mujahid (@Mujaheedonx) reported

    @mthomo83 @gunnerking_14 @SkySports Oh😭😭 how are they going to feed their families now that mthomo has cancel his sub😭🤡🤡🤡

  • stephenhaydon
    Steve Haydon (@stephenhaydon) reported

    @bradshawriley40 @SkyUK You're missing Arsenal blow the league. It isn't all bad.

  • JamesDavidson6
    James_davidson6 (@JamesDavidson6) reported

    Commentary bias is a real thing you can tell this co-commentator is buzzing for Spurs to potentially go down with his comments. Amy opportunity he is completely negative especially to Romero or Richarlison #Spurs #Skysports

  • SpursyCasLad
    Paul Wallis (@SpursyCasLad) reported

    @Reg78910 @SkySports Why? Can’t I comment on something else apart from how much **** we are in?

  • fergalson
    Pete (@fergalson) reported

    Dear @SkyUK - your broadband network team are useless. I and many others in our development are experiencing intermittent outages - a red LOS light at the ONT - after 3 open reach visits, a changed ONT, the problem persists and your network team insist it is my router. It isn’t

  • ChadMcbuick
    Brian Fly (@ChadMcbuick) reported

    Spurs need to be suing ******** out of @PGMOL_FA @SkySports and the @premierleague This corruption isn’t even funny anymore.

  • Delphi_Archie
    Archimedes | Project DELPHI (@Delphi_Archie) reported

    @RikkiClarke81 @SkySports He was a **** player when he was good. He has to stay relevant somehow. Token.

  • ANDYJESUSISBACK
    Andy (@ANDYJESUSISBACK) reported

    Watching the Masters with a stupid annoying grey square at the bottom of the leaderboard!! #skysports

  • NicolaDonnan
    Nichola 2020 (@NicolaDonnan) reported

    @SkyHelpTeam how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

  • sergiochipolina
    sergio chipolina (@sergiochipolina) reported

    @NorraWilbor It's about all the **** that comes out of there mouths like all the pundits talksports skysports Midia papers everyone on TV constantly going on about how Arsenal are going to win the premier league the champions league FA Cup the quadruple now only 2 left it gets boring 💤 ffs.

  • 8Mukiwa
    Mukiwa (@8Mukiwa) reported

    @culturaldude @SkySports Couldn’t agree more! It’s dreadful! The Inci Mehmet crap? 🤪