1. Home
  2. Companies
  3. Sky
Sky

Sky service status: outage reports and connection issues

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours

The graph below depicts the number of Sky reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 58% Internet (58%)
  • 20% Wi-fi (20%)
  • 11% TV (11%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Live Outage Map

The most recent Sky outage reports came from the following cities: Halifax, London, Batley, Harringay, City of London, Southampton, Leeds, Nottingham, Glasgow, Portsmouth, Birmingham, Brentford, Manchester, Hammersmith, and Luton.

CityProblem TypeReport Time
Halifax E-mail 1 hour ago
London Internet 2 hours ago
London Internet 3 hours ago
Batley Internet 3 hours ago
Harringay Internet 3 hours ago
City of London Wi-fi 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RaggySnackbar
    Deport 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RaggySnackbar) reported

    @GaryMcIntyre11 @SkySports @SkyFootball Retard

  • chimsaee
    chimsae (@chimsaee) reported

    @Blue_Footy @SkySports Nobody gives a **** about your briefings. Just get the deal done. Backing the manager isn’t something you announce every five minutes, it’s something you prove.

  • RaggySnackbar
    Deport 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RaggySnackbar) reported

    @Jacksla30861235 @SkySports @SkyFootball Retard

  • gmitchy999
    George Mitchell (@gmitchy999) reported

    @LoEl81 @SkySports You can’t help me hen - so don’t bother trying

  • WombleNinja
    Ninja Womble..☀🥁 🎸🎹♠️ (@WombleNinja) reported

    @AFCWimbledon Bollocks...thats two games I miss in the space of a week...**** you @SkySports

  • OkelloWendy
    Okello Joseph (@OkelloWendy) reported

    @SkySports We know the agenda but they will never win

  • foreverfutbol24
    FOREVER (@foreverfutbol24) reported

    @SkySportsPL @SkySports Tottenham will still be bad next season! Absolutely nothing will change and they’d be lucky not to finish 17th place for the 3rd time in a row!

  • fannyanne55
    Chantelle ☀️🌙💫💚 (@fannyanne55) reported

    @SkyHelpTeam can someone please help me with my latest bill !!!!

  • horseycity
    The Mancunian Way (@horseycity) reported

    @EmirCTID @mcfc_lads @SkySports All opinions I guess I just disagree with 2 bad seasons again all opinions

  • Michael14585755
    Mick Crowhurst (@Michael14585755) reported

    @Hudsonweather @SkySports Totally agree. They don't give a damn about the fans. As a fan of Bromley FC ( 56 years) i'm forward to visiting Hillsborough and the 3pm kick off.

  • KAE1967
    Kisu ☭ (@KAE1967) reported

    @SkySports Don’t be ridiculous. Do not stoop to Americas level ffs. It was clearly a red card. Just accept it, don’t be America and beg for FIFA’s help.

  • MarkRob78
    Mark Roberts (@MarkRob78) reported

    @SkySports absolutely disgraceful. Football does not belong on a Thursday night, especially a Yorkshire derby. The real football fans are being shafted for viewing figures. Bloody terrible decisions! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • tracey_milktray
    Tracey Ashpole (@tracey_milktray) reported

    @SkyUK No broadband since yesterday and the last update is 1am this morning. Just states down in my area. Can I get an update?

  • M4ttWills
    Matt Wills 🐘 (@M4ttWills) reported

    @MattP1Gallagher Apple. Is. A. Joke. Never in a million years would I think I miss SkySports.

  • gmitchy999
    George Mitchell (@gmitchy999) reported

    @LoEl81 @SkySports Absolutely not, or Ronaldo getting in the Portugal team with a red that was suspended- however when a bad situation happens trust the English to join in as well as long as it benefits them. Pathetic

  • walker7698
    mark walker (@walker7698) reported

    @SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25

  • EmirCTID
    Emir🇸🇪 (@EmirCTID) reported

    @mcfc_lads @SkySports Next season is a must can’t be having 3 very poor seasons in a row

  • GraemeWalton7
    Graeme Wilton (@GraemeWalton7) reported

    @SkySports @SkySportsRL Cas just look poor. Almost as bad as Huddersfield yesterday. Hopefully they will make a game of it second half. Can somebody remove Jon Wilkin from the stadium? He thinks he is controversial, but he is just boring 😴

  • SamBrow74823937
    Sam Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SamBrow74823937) reported

    @SkySports Yet again, infatuated with Utd because we’re the biggest & greatest team in England. This would never have been said about any other club. Sky need Utd way more than Utd need Sky.

  • megan13_07
    Megan (@megan13_07) reported

    @eurofootcom @SkySports England are having the worst time in this world cup

  • GrootBaas
    Erebus (@GrootBaas) reported

    @Blue_Footy @SkySports If our ownership bids 10m and then backs off then they where never serious to start as Xhaka was arguably one of the best midfielders last season granted he is 33 you have to take into account what Sunderland paid and what he produced last season.

  • RichardGale1
    Richard Gale (@RichardGale1) reported

    @SkyUK @dpdgroup_news My phone was marked as delivered, but it never arrived. I have CCTV showing the driver never left the van, took a fake delivery photo, and my signature was forged. Sky keeps passing me around, DPD won’t respond, and I was promised an email that never came.

  • robincharlesw67
    Robin weston🐯 (@robincharlesw67) reported

    @KurtJohansson_ @SkySports We’re missing a director of football who’s done the donkey work with his agent once you lose that link deals break down we be on players D E And F

  • G4ryGary
    Gary Walker (@G4ryGary) reported

    @SuperLeague @SkySports Awful kit clash… 🤦🏻

  • lufc1108
    LUFC1108 (@lufc1108) reported

    @liamwilliams321 @SkySports I can’t see it tbh bro. I remember that season that your on about! But your club have done it right over these few years. Gone down, rebuilt and are better than ever. Cas have just accepted mediocrity. Relegation would be good for us, to rebuild and come back again like you did!

  • d_ftbl
    🧊🇪🇨🇵🇹🇨🇮🇸🇳🇨🇻🇭🇷~ (@d_ftbl) reported

    @CFCKhris I couldn't tell you tbh. But I'm damn sure its not what Skysports media manager class as a big game or not(they're all derbies anywayslmao)

  • PAFCRyan
    Ryan (@PAFCRyan) reported

    Hey @SkyHelpTeam any chance you can get your WiFi issues sorted, it's been down for over an hour now and there is not a chance am I doing that diagnostic crap a 12th time...

  • Dantalk10
    Topical (@Dantalk10) reported

    @SkyFootball @SkySports Tuchel made some brave decisions with in 2nd half & subs that Southgste would never have done

  • GaryS63
    Gary Smith (@GaryS63) reported

    @SkySports F1 main coverage was poor today. Not enough focus on 1st and 2nd. Especially the final laps.

  • xU_Warrior
    Johnny Lawrence (@xU_Warrior) reported

    @SkySports LeBron Ant and LeMelo would be a problem.