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Sky Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH16, EH12, EH4, EH3 and EH15.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Edinburgh, Scotland 01/12/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Penicuik, Tranent, Musselburgh, Prestonpans, Kirkcaldy and Inverkeithing.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomDunfermline TV
United KingdomDunfermline TV
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomDalkeith TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • jim_nlrsc Jim W (@jim_nlrsc) reported from Mid Calder, Scotland

    @SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.

  • ianfieldhouse Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • belch68 james baillie (@belch68) reported from Rosyth, Scotland

    @SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working

  • JusteneEwing Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • lizzlevalente Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • MellowScotJulia Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland

    @SkyHelpTeam Also not working on 503 either

  • m_richardson1 Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland

    @SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.

  • HeavensAbove7 нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    .@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • ColinKeicher Colin Keicher (@ColinKeicher) reported from Cowdenbeath, Scotland

    @SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

  • PTMcDLL PTM (@PTMcDLL) reported from Broxburn, Scotland

    @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • simy_cs Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • HeavensAbove7 нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    @DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!

  • ClaireCashBack Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

  • pdoodle Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • adam8mitchell Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • SarahWatt13 Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ShazMaq Shahzad Maqbool (@ShazMaq) reported

    @SkyHelpTeam It's on a wall, it would be best to send an engineer out to move it, as I will be taking it down myself if Sky don't do it soon. I don't have time to go back and forth and be disrespected on the phone.

  • DeepJedi John Rooksby (@DeepJedi) reported

    @SkyHelpTeam @timothyray That is an example of a bad system.

  • VictoriaTrow Victoria Trow (@VictoriaTrow) reported

    @SkyHelpTeam An engineer was booked to come tomorrow. I’ve just had an email saying it’s cancelled but not saying why. Is there a wider problem in Totnes, not just me, waiting to be fixed?

  • DW7014 DW70 (@DW7014) reported

    @SkySports Poor horses!

  • MaryMukui Mary Kisilu (@MaryMukui) reported

    @SkyHelpTeam countless emails and phone calls about my delivery seems not to be working at all. A callback placed for yesterday never happened. Still waiting. This is wrong and totally unacceptable!!!

  • zachstonee_____ Zach Stone (@zachstonee_____) reported

    @TfL is it too much too ask for you to have even a semi reliable service? More delays than @SkyUK broadband network.

  • DonnaHiggins17 Donna Higgins 💙 (@DonnaHiggins17) reported from Owston Ferry, England

    Just rang @SkyUK to take the items off my package I don’t use. After them trying to persuade me to keep the products I don’t use and trying to ‘find me the right price’ I gave up, said thankyou & cut the phonecall off. Come on @SkyUK what kind of customer service is that?????

  • SGSmallman Scott Smallman (@SGSmallman) reported

    Hey @SkyUK you had your chances of keeping me and my custom. Don’t call me a month later offering to buy me out of my new contract with another provider and offer a price march with a sarcastic condescending sales rep. Bad attitude doesn’t help in customer experience

  • pilgrim_devon Pilgrim Devon (@pilgrim_devon) reported

    @O2 Despite us being on high speed fibre the quality of WiFi calls has been poor throughout, with the line stuttering and difficult to hear the person on the other line @SkyHelpTeam

  • Millar1Maggie Maggie millar1 (@Millar1Maggie) reported

    @SkyUK Honestly the worst thing we every did. Continually drops out, pauses to reload, picture no sound. Happens every 30 seconds done the switching off and on after a period of time, resetting router. At the stage we keepstep ladder in the lounge to switch it off as it is on the wall.