Sky Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH12, EH13, EH16, EH5 and EH8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dunfermline, Inverkeithing, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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Colin Keicher
(@ColinKeicher) reported
from
Cowdenbeath, Scotland
@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Keithy D
(@KeithY2Dickie) reported
Dreadful customer service and experience from @SkyHelpTeam its time Sky caught up with the modern world & realised people share flats and the account holder could move out! Fed complete lies & now without broadband, having to take annual leave because of it! Hello @virginmedia
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Annie
(@indiannie_jones) reported
@SkyHelpTeam Yes, I have done, and I got through to the helpline this morning and they’ve said it’s an “outside the home” issue that I can’t do anything about, so I’m entirely dependent on an engineer.
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-
(@Kacaveli) reported
@SkyHelpTeam so you have issues with my broadband and your own damn phone lines
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sylvie chaurin
(@ganiyate) reported
@SkyHelpTeam @JoddyLoo Surely sky is aware they have a big issue. My internet and phone have been down for hours and they just say check broadband connection. Even that doesn’t work anymore online. Just tell the truth this is happening all over the country today.
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kawaiiroy @ don't forget about 🇭🇰
(@kawaiiroying) reported
@SkyHelpTeam my broadband has been down all day and I can't call anyone for assistance, is there a problem in the north west London area?
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Kurushimi Atsuka
(@KurushiG) reported
@chrisellis2301 @SkyHelpTeam Same here. Absolutely appalling service and support
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Alan Betts
(@AlanBetts3) reported
@SkyUK Internet down for 4hours, can't contact call centres as they are down, as a key worker my phone is my only life line to work, ...York area...what is happening?
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Heather
(@Heather39665517) reported
@SkyHelpTeam I'm having massive issues with my Internet. But your tests aren't picking up anything. It's been issue after issue after issue. Bit frustrated
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sylvie chaurin
(@ganiyate) reported
@SkyHelpTeam @susybibi2 Been down for hours in London Nw1 and have been tweeting and on Facebook. Stop fobbing your customers off.
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❀ shriiines ❀
(@shriiines) reported
@SkyHelpTeam I’ve tested it on there and all it says is I’ve to phone customer but when I try it says the call centres are closed