Sky Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH16, EH12, EH4, EH3 and EH15.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Penicuik, Tranent, Musselburgh, Prestonpans, Kirkcaldy and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Melissa Richardson
(@m_richardson1) reported
from
Dunfermline, Scotland
@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Craig Simpson
(@simy_cs) reported
from
Kirkcaldy, Scotland
@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Colin Keicher
(@ColinKeicher) reported
from
Cowdenbeath, Scotland
@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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james baillie
(@belch68) reported
from
Rosyth, Scotland
@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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PTM
(@PTMcDLL) reported
from
Broxburn, Scotland
@SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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dean deanson
(@dean_deanson) reported
@LeBenjiboo @lynnedixon14 @SkyHelpTeam Ahahaha, have you even bothered to think this through? Say you pay £30 per month for internet, you pay 4 pence hourly so even if Sky paid loss of service per hour rather than per while day you’d be getting 32 pence credit. Really puts your moaning in to perspective doesn’t it
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Kelvin McIvor
(@kamkel72) reported
@SkyHelpTeam any update on the broadband outage in Durham? Been off since lunchtime 😩
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Samantha Mulholland
(@samjane79) reported
@SkyHelpTeam your support hours end at 9, are we likely to get an update before then?
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Holly Ann Hollis
(@Sired_fairy) reported
@NeilBigBusiness @SkyHelpTeam Is your internet still down mine is and went out at 12pm
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Rob Potts
(@RJP_LEARNS) reported
@SkyUK Cut off five times trying to speak to customer services. Why make it so hard?
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James
(@Jimtonybob) reported
@SkyHelpTeam hello Internet been down since 11am this morning. Mansfield Area (NG19). No work today. Any idea when this will be fixed please?
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Ray Ashmore
(@who10uk) reported
@SkyHelpTeam What compensation will be provided to Durham customers who have been without internet access since 12.00 with still no timescales for fix? I work from home and have had to take leave as are not able to work! NOT ACCEPTABLE 😠
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Roger Stephenson
(@rogstephenson) reported
@SkyHelpTeam That really doesn’t help someone who works at home… Why is there no information available as to what the problem is and likely time to resolve
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Will
(@Will_Little9) reported
@who10uk @SkyHelpTeam The OfCom rules state the service needs to be off for 24 hours before any compensation can be considered and even at that it won’t be anymore than £5 each household, no one can claim for lost earnings as this isn’t covered under their policy
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Andy Doyle
(@AndyDoyle1346) reported
@SkyHelpTeam Thank you to the team for fielding questions about the Durham outage. Although we are frustrated, it will not be easy for you. Any chance of an engineer's report before the team shuts down at 9pm?