Sky

Sky Outage Report in Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Edinburgh come from postal codes EH1, EH6, EH7, EH12, EH16, EH5, EH8 and EH3.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Edinburgh, Scotland 11/25/2025 13:05

November 25: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dunfermline, Inverkeithing, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.

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City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • SarahWatt13 Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • jim_nlrsc Jim W (@jim_nlrsc) reported from Mid Calder, Scotland

    @SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.

  • ben_cole90 Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland

    @mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments

  • lizzlevalente Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • pdoodle Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • PTMcDLL PTM (@PTMcDLL) reported from Broxburn, Scotland

    @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

  • ColinKeicher Colin Keicher (@ColinKeicher) reported from Cowdenbeath, Scotland

    @SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB

  • JusteneEwing Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • belch68 james baillie (@belch68) reported from Rosyth, Scotland

    @SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working

  • MellowScotJulia Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland

    @SkyHelpTeam Also not working on 503 either

  • HeavensAbove7 нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    .@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

  • HeavensAbove7 нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    @DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!

  • ClaireCashBack Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

  • simy_cs Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • adam8mitchell Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • m_richardson1 Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland

    @SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • josh48997916 _Jbone1_ (@josh48997916) reported

    @SkyHelpTeam It’s been down in the Thanet/Kent area for 2 days with no update on a repair..

  • MegPreece_x Meg🌻 (@MegPreece_x) reported

    @SkyHelpTeam hi I’m just wondering why I have to make a payment with a credit card to verify my age? I have been a customer for years and can’t even access a bra website because I’m apparently under the age of 18?

  • bharathmendu97 Bharath Mendu (@bharathmendu97) reported

    @SkyUK I'm seriously affected and disgusted by the service I receive. I've been waiting since the 14th of July to get a broadband connection and it just keeps getting postponed. My job is getting affected and the simple excuse I get is that Openreach engineers are not available

  • JennyE951 Jenny Chanter (@JennyE951) reported

    @SkyHelpTeam @Plusnet I see on local groups that Plusnet customers have been told that there was an incident around 9pm yesterday which fits, and that is should be fixed around 6pm, well done Plusnet!

  • JennyE951 Jenny Chanter (@JennyE951) reported

    @SkyHelpTeam I notice on Facebook that other people are having the same issue, they are also saying that the service has been particularly poor recently

  • SaqibAltafCh Dr. Saqib A Choudhary (@SaqibAltafCh) reported from Reading, England

    @SkyHelpTeam No. Ans seriously I don’t meed another date. Either it gets installed or I need to know my rights to cancel the contract. I am suffering at work as there r no signals here and imagine my professional issues associated with no internet. 12 years of relationship in jeopardy.

  • Nynaeve2k Claire Carruthers (@Nynaeve2k) reported

    @SkyHelpTeam Nope. No faults. Says no known faults in the area. No issues with connection or hub set up. Just going slower than normal (but above minimum) & keeps dropping off. So this is me notifying you of an issue.

  • treaclem75 Tracy Myles (@treaclem75) reported

    @SkyUK @SkyHelpTeam I tweeted last night about my Dads brand new sky Q box repeatedly freezing. Thought the problem was gone, but no it’s just happened again!!! Seriously getting annoyed now. A brand new box??I have better things to do then trying to unfreeze the box constantly

  • SanderParmjit Parmjit Sander (@SanderParmjit) reported

    @SkyHelpTeam @dawn308 I live in B71 mine still not working

  • tozol Cranky Gamers UK (@tozol) reported

    …or you may have to pay more. Ermmm no thanks @SkyHelpTeam , for the way you promote your mobile service as being one of the best, this is such an half assed way of dealing with customer’s. First thing Stop the call centre BS, when actual contracts are being sorted.big no.