Sky outages and service status in Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Sep 5, 8:02 AM GMT+1.
- Phone (28%)
- Internet (22%)
- Total Blackout (17%)
- E-mail (11%)
- Wi-fi (11%)
- TV (11%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH4 , EH11 , EH12 , EH16 and EH6 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 10: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dunfermline, Dalkeith, and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Total Blackout | 5 days ago |
|
Kirkcaldy
|
Internet | 10 days ago |
|
Edinburgh
|
Total Blackout | 14 days ago |
|
Edinburgh
|
TV | 15 days ago |
|
Edinburgh
|
Phone | 17 days ago |
|
Edinburgh
|
Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Grubby (@ElliotGrubb) reported from Musselburgh, Scotland@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
-
Graeme Brown (@Graemeo26) reported from Edinburgh, ScotlandAgain @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
-
John Jeffery (@architectjj) reported from Edinburgh, Scotland@SkySports The cat will just expect this level of service next time
-
Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
-
Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
-
Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
-
Anouska Curzon (@Noosh1977) reported from Edinburgh, ScotlandIs my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?
-
💚Marie💚 (@Baigrie1985) reported from Edinburgh, ScotlandJust recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
-
Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland@SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly
-
Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
-
-
Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
-
Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
-
joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland@SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.
-
-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
-
Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
-
нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
-
Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
-
Peter Stewart (@PeteStew_) reported from Broxburn, ScotlandAssuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.
-
Justene Ewing (@JusteneEwing) reported from Mid Calder, ScotlandThe new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Bradley Coombes (@bradleycoombes7) reportedWho is this idiot singing #deadlineday #skysports
-
Kieren Rees (@kieren_rees) reported@wozza2484 @SkySports The buffering is crap always happens when the ball flies into the box.
-
Shivam Damohe (@mancpunk) reported@SkySports Sky Sports still milking Man United in 2026. Real journalism down the drain
-
Barry Munckton (@bmunckton) reported@charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.
-
. (@20times20251) reported@Ikennathegr8t @SkySports Rice isn’t a 100m player and never will be Btw he ain’t better than Mbappe either
-
Darren Bates (@Bate87313Darren) reported@charlieldrv @SkyHelpTeam Have the same trouble watching sky, only get it watching the football!.
-
Duke (@MadukaDukeChima) reported@SkySports You can't sell your crap news without United being involved. Manchester United living rent free in your head.
-
Matt Henderson (@matt_hendo12) reported@BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.
-
Andrew Dalton (@Andy_Dalts) reported@SkyUK so many problems since switching to fibre 3 weeks ago. More time not working, than working. Can’t get through to anyone to speak to and your online support is dreadful. So disappointing, would not recommend to anyone
-
lewis (@lewishutchison1) reported@SkyHelpTeam Is anyone able to help change my phone number. Phone system getting stuck and cutting me off constantly. Trying to upgrade but I can’t.