Sky Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH12, EH16, EH3, EH4 and EH15.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Broxburn, Dunfermline, Tranent, Dalkeith, Penicuik, Musselburgh, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Broxburn |
TV | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
-
Audrey Whitehead
(@tamsbird) reported
from
Edinburgh, Scotland
@SkyHelpTeam Amazing how we can upgrade no problem try to downgrade is another matter.
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Judy2k
(@judy2k) reported
from
Bonnyrigg, Scotland
@rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).
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Neil Thompson
(@thompsonneil15) reported
from
Edinburgh, Scotland
About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl
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Scott Ralston
(@scottr8480) reported
from
Penicuik, Scotland
Not having @TrueGeordieTG comment the Ksi@ fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks
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Joan McAlpine
(@JoanMcAlpine) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.
-
Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.
-
Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone
-
john micheal foley
(@johnmichealfol1) reported
from
Edinburgh, Scotland
@SkyCricket @SkySports Unlucky you lot are has been England 🏴 are crap never win anything it’s a tough life
-
steven sneddon🏴
(@StevenSneddon3) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline
-
Richard
(@rik3sxty) reported
from
Edinburgh, Scotland
@andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂
-
Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice
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Stuart Dunkley
(@StuartDunkley20) reported
from
Dunfermline, Scotland
@SkySports really need to sort there shit out because I was wanting to watch the @NewYorkRedBulls v @LAGalaxy game but changed the time because of the EFL match I have now missed the game because of this shit I am absolutely disgusted with @SkySports as I am a big @LAGalaxy fan
-
Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam
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Darren Rintoul
(@Toolbag4) reported
from
Edinburgh, Scotland
Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
-
Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
-
Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.
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Lee Hewat
(@Leebo_OM) reported
from
Edinburgh, Scotland
@shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Mitchell
(@JJackieMitchell) reported
Trying to work from home when @SkyHelpTeam drops out for minutes at a time mid video call or mid process. Following the online steps doesn't work, and cannot find any way to speak to someone urgently.
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Soph v34.4
(@sophb66) reported
@SkyHelpTeam I would like some customer service from you that doesn’t keep saying “call this number and wait on hold for 5 hours” I have had nothing but shoddy customer service who just fob me off to an 0845 number
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Tullocarm
(@Tullocarm) reported
@Slim_Kojo I've had no broadband for 7 DAYS. I'm leaving @SkyHelpTeam for Community Fibre - cheaper and faster so I've been told by a Sky technician. BT were a ripoff too. Sky your service is 💩
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Angela
(@Angela84023188) reported
@Digital_Dru @SkyHelpTeam Same issues here. Do we have an estimated fix time? This is all becoming so tiresome. I have just bought a mobile router for £65 and £36 for a SIM for temporary data to use whilst this is ongoing on top of the £55 p/m to Sky for faulty fibre. I hope compensation will be issued.
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Michael Hodge
(@MichaelHodge90) reported
@SkyHelpTeam Fewer phone calls help by DMs also it would be good to see some behind the scenes content that we as customers wouldn't normally see
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Phil
(@NuckingFuts24) reported
@AnfieldEdition @SkySports We've been told for the last what, 5 years that we'll have a "big summer". It never comes. It won't come this summer or next summer or any other summer if FSG are in charge.
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Robbie Gardner
(@spike18_06) reported
There is an issue with #SilentWitness Series 26, episode 9 it won’t let me download it in SD or HD on #SkyQ @BBCiPlayer @SkyHelpTeam @BBCOne
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Sarb
(@Sarb21493544) reported
@AnfieldEdition @SkySports He never spoke out against Hicks or Gillett either. Now spreading this fake PR crap we get every year. No big summer esp with no CL
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Kate
(@ThisIsKateL) reported
@SkyHelpTeam please give your engineers better training. Twice in the last year they've disconnected my entire block of flats from the (freeview) aerial when connecting someone to Sky Q, it's taking me months and ££ to fix their mistakes.
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Wendy Beckett
(@mrswendyflea) reported
@SkyHelpTeam are there any issues in the CM18 area? Internet has dropped several times during the day for the last week. Now dropped and no come back with no issues in the house & a working phone! I’m working from home so need this sorting.