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Sky Outage Report in Edinburgh, Scotland

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH16 , EH11 , EH6 , EH4 , EH12 and EH8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Dunfermline, Gorebridge, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Internet 1 day ago
Edinburgh Internet 4 days ago
Edinburgh E-mail 5 days ago
Edinburgh Internet 8 days ago
Edinburgh Internet 8 days ago
Edinburgh Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • johnglappin
    John Lappin (@johnglappin) reported from Dunfermline, Scotland

    @Carra23 on @SkySports Football show this morning was class, when Lee Boywer on - “ did u take you car for a test drive with bad eyesight “ 🤣🤣🤣

  • MargaritaAliT
    Alison Templeton (@MargaritaAliT) reported from Edinburgh, Scotland

    @karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb

  • ElliotGrubb
    Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • debs_anderson42
    Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • Barriestweeting
    Barrie Wilkins 🎙🎧 (@Barriestweeting) reported from East Calder, Scotland

    Right @SkyHelpTeam anychance you can clarify what the situation is with your AWFUL WiFi situation today. #skywifi

  • kp71
    KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • trevorcowin
    Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • MrMattDonlan
    Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland

    @CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.

  • johnross77
    john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • aland_10
    Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

  • RosaleenShaw
    Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • AngelaS09
    AngelaS (@AngelaS09) reported from Edinburgh, Scotland

    @SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!

  • PeteStew_
    Peter Stewart (@PeteStew_) reported from Broxburn, Scotland

    Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • percivalpete75
    Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bouncyrouncey
    Susan Rounce (@bouncyrouncey) reported

    @SkyHelpTeam pls can someone contact me re my sky mobile account. 5 consecutive days of calling 4 hrs 16 mins in total on hold. A call back which was promised never received. I’m paying for a mobile phone I don’t have and nobody can seem to tell me why! Shocking service

  • FairmanPm
    lionking3.0 (@FairmanPm) reported

    @SkySports your coverage on the red button tonight is atrocious, can’t tell one player from another , can’t read the score or time left , the picture is so bad

  • RayBeans5
    Ray Beans (@RayBeans5) reported

    @SkyHelpTeam my WiFi is down I'm fuming👎👎👎

  • Rachel_Haith
    Rachel H (@Rachel_Haith) reported

    @MayaGriffiths7 @SkyHelpTeam Ours has gone down 4 times today. In yorkshire

  • harv996
    Mark Harvey (@harv996) reported

    So for my £120 a month I can either watch red button streamed crap picture football. Or uhd Dolby surround sound with a bloody woman commentating. At least use some of my £120 to give my a option to turn her off @SkySports

  • E_Woodward91
    Edward W (@E_Woodward91) reported

    @TalkingWolves @SkySports Says this but does he realise his selfishness and play acting/diving every game is part of the problem

  • juliecrawshaw
    Julie Crawshaw (@juliecrawshaw) reported

    @SkyHelpTeam can someone please tell me why I have had no tv all night despite paying loads of money. And all you systems say there isn’t an issue. WTF.

  • TAFKAMx2
    Mark Norman (@TAFKAMx2) reported

    @virginmedia I would if U were contactable when needed. No broadband now & help Number says U aren't open (giving no business hours) then hangs up. Absolute joke company, genuinely wish I'd gone with @SkyUK. Chasing you to sort regular issues & receiving worst service I've ever experienced

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • sturew64
    stu Andrew🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sturew64) reported

    @SkyHelpTeam Sky Q Mini box pixelating/stalling. Been on to BT as thought it may be internet but it’s been running no problem for weeks. Main sky Q box runs fine