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Sky outages and service status in Edinburgh, Scotland

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 22, 9:15 AM GMT+1.
  • 50% Internet (50%)
  • 36% Wi-fi (36%)
  • 7% E-mail (7%)
  • 7% TV (7%)

The latest reports from users having issues in Edinburgh come from postal codes EH7 , EH1 , EH4 , EH12 , EH8 and EH16 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, and Dalkeith.

CityProblem TypeReport Time
Edinburgh Internet 4 days ago
Dunfermline Wi-fi 6 days ago
Edinburgh Wi-fi 7 days ago
Edinburgh Internet 10 days ago
Edinburgh TV 13 days ago
Edinburgh Wi-fi 19 days ago

Nearby cities with recent reports

Dunfermline

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • architectjj
    John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • m_richardson1
    Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland

    @SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.

  • goldchain_flu
    NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • PTMcDLL
    PTM (@PTMcDLL) reported from Broxburn, Scotland

    @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • RobertGlen3
    Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland

    @SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?

  • percivalpete75
    Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • kaitlyndavidsxn
    kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • ben_cole90
    juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Internet down, any idea when it’ll be back on?

  • belch68
    james baillie (@belch68) reported from Rosyth, Scotland

    @SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • jill_r_robb
    Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    @SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly

  • Junkenstein72
    Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    "The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.

  • brycejustweeted
    Bryce (he/him) - Proudly Autistic (@brycejustweeted) reported from Dunfermline, Scotland

    Hi @SkyHelpTeam @OpenreachHelp my fiber optic to the premises broadband in Dunfermline has gone down can I ask when your expected to fix this? #dunfermline #fife #broadbandoutage

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PorscheTime
    PorscheTime (@PorscheTime) reported

    @jammierooroo @SkyUK My 77yo MIL was recently scammed out of 75,000 by fraudsters and M&S, MBNA and Santander also loaned her 20,15 and 20k . Problem is she didn’t apply and is a pensioner living alone, half deaf and early stage cognitive decline . The police are looking into the fraud which involved clearing her savings accounts at BoS, opening a Revolut and Kraken crypto account to funnel all the money to from her savings accounts and the loans on top. To say the BoScotland, Revolut , M&S, MBNA and Kraken have been unhelpful is an understatement of enormous proportions. The elderly need better protection from services that insist they hold online accounts. How does anyone lend a 77year old 55,000 in 48 hours with no affordability checks or veracity checks and then only want to talk about paying on time. The elderly are so vulnerable online and none seems to give a monkeys. BoS allowed over 130,000 to flow in and out her bank account over an 8 day period on an account that averaged 280 pounds per month flows over the last 2 years and total balance never changed more than 1-2,000 in that time. M&S will lend online easily but to complain or speak to anyone about you have to write to them and after doing so they refuse to discuss it . The elderly are cannon fodder online.

  • cal52612
    One Cal (@cal52612) reported

    @jammierooroo @lisareality1 @SkyUK I'm going through same with VM , promised over 300 on Internet connection barely reaching 50 but according to them its over 200 and not a problem, I've even explained to them its no good measuring to Dublin where the server is,measure from the property in the North East, useless

  • amrish1304
    manishR (@amrish1304) reported

    @SkyUK please do something about the Sky Max Router. I used to get better coverage with the previous black router and now its not even reaching my upstairs bedrooms. The sky max pod is a good solution but at 8 pounds it is not pocket friendly. A long time customer

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK As i said multiple times. Sky do not call to get you to renew your contract, they let it roll so she's talking crap. End of

  • GlynisSpencer
    Glyn-Oh behave! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported

    @jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.

  • AdegokeRaheemT1
    Sir Tee Young (@AdegokeRaheemT1) reported

    @SkySports Chelsea’s problem has got nothing to do with the managers,everything is on the owners, the only solution to the problem is “scrap the project “

  • brianw2013
    brian williams (@brianw2013) reported

    @jammierooroo @SkyUK Under consumer law i'm pretty sure she has 14 days to cancel.

  • CatwomanDoris
    Susan Ann Day (@CatwomanDoris) reported

    @KevinSmith1389 @jammierooroo @SkyUK The last time I spoke to sales and customer services they certainly weren’t British.

  • ticfever
    4-in-a-Row 🏆🏆🏆🏆 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@ticfever) reported

    @jammierooroo @finbarfin @SkyUK **** em. Cancel. You have 14 days.

  • Theblueshub24
    The Blues Hub (@Theblueshub24) reported

    they never should have got to that position where he could leave." ~ @SkySports