Sky outages and service status in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dunfermline, and Dalkeith.

City	Problem Type	Report Time
Edinburgh	TV	17 hours ago
Edinburgh	TV	1 day ago
Edinburgh	Phone	3 days ago
Edinburgh	Internet	6 days ago
Edinburgh	Total Blackout	14 days ago
Kirkcaldy	Internet	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  Peter STEVENSON (@percivalpete75) reported 11 seconds ago from Kirkcaldy, Scotland

  @SkySports WTF! That's gotta be a record?

• 
  Marie McKenna (@mazzamac1969) reported 2 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

• 
  нєανєηѕ αвσνє (@HeavensAbove7) reported 6 minutes ago from Dunfermline, Scotland

  .@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

• 
  Lynsey Briston (@Lynzsb) reported 11 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

• 
  -Ashleigh- (@ashleighlsX) reported 21 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

• 
  Glen (@glenharley71) reported 23 minutes ago from East Calder, Scotland

  Sounded like @Carra23 said @ivantoney24 went down like a 'sack of studs' on @SkySports #brentfordvsbrighton due to Veltman standing on his toes...again 🤭🤭

• 
  Wade Taylor (@WadeGTaylor) reported 23 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

• 
  Laura (@aberquine) reported 27 minutes ago from Edinburgh, Scotland

  Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam

• 
  Sarah Watt (@SarahWatt13) reported 31 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

• 
  bookmeister he/him (@bookmeister) reported 33 minutes ago from Edinburgh, Scotland

  Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

• 
  Jill Scorer (@JillScorer1) reported 34 minutes ago from Dalgety Bay, Scotland

  @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

• 
  Paul O'Neil (@pauloneil1874) reported 43 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

• 
  Wade Taylor (@WadeGTaylor) reported 43 minutes ago from Edinburgh, Scotland

  Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

• 
  💚Marie💚 (@Baigrie1985) reported 50 minutes ago from Edinburgh, Scotland

  Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

• 
  Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported 54 minutes ago from Edinburgh, Scotland

  @SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability

• 
  Pielcarni* (@pielcarni1888) reported 54 minutes ago from Dunfermline, Scotland

  @GarethM77195807 @SkySports And it's never been okay

• 
  Justene Ewing (@JusteneEwing) reported 55 minutes ago from Mid Calder, Scotland

  The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

• 
  Taggy MacRob (@edinbos) reported 56 minutes ago from Penicuik, Scotland

  @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

• 
  PointlessSword (@PointlessSword) reported 58 minutes ago from Edinburgh, Scotland

  @AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.

• 
  PTM (@PTMcDLL) reported 59 minutes ago from Broxburn, Scotland

  @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren (@wozza2484) reported 4 minutes ago

  @kieren_rees @SkySports Mine keeps jumping back to the first half! The first half constant buffering and poor quality!

• 
  lambert (@lambert83608575) reported 6 minutes ago

  @SkySports This is just so bad for the game! Those fees have a knockdown effect throughout our football pyramid right down into non league set up

• 
  OJC (@OgboiJoseph2) reported 12 minutes ago

  @SkySports Still nothing bad

• 
  David Maiden (@DavidMaiden) reported 13 minutes ago

  @charlieldrv @SkyHelpTeam I was watching Birmingham v Southampton and it was terrible. I thought it was just me! So pleased I'm not the only one. So, how do we collude to hopefully get something to improve?

• 
  Craig (@snave73) reported 13 minutes ago

  @giggsclass1 @SkySports And they want to charge you a minimum of £100 a month for this ****.

• 
  Tom Willis (@Willis111) reported 16 minutes ago

  @SkySports its great you have all this live football but if you could show it without it stopping every 2 minutes followed by terrible picture quality tjay would be much better #colu

• 
  stephen cross (@stephencross16) reported 17 minutes ago

  @AlfieHouseEcho This skysports feed is garbage

• 
  Jason309 (@Jason_Kavanagh) reported 18 minutes ago

  @paulkavanagh89 @SkySports Only cause I've never rated him ha

• 
  Get_Lost (@Earl_ThankGoD) reported 21 minutes ago

  @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro

• 
  #💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported 23 minutes ago

  @charlieldrv @SkyHelpTeam It’s really crap !