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Sky Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH4, EH13, EH16, EH5 and EH12.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Edinburgh, Scotland 12/02/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dunfermline, Inverkeithing, Dalkeith, Prestonpans, Kirkcaldy and Gorebridge.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • pdoodle Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • jim_nlrsc Jim W (@jim_nlrsc) reported from Mid Calder, Scotland

    @SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.

  • JusteneEwing Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • belch68 james baillie (@belch68) reported from Rosyth, Scotland

    @SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working

  • lizzlevalente Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • PTMcDLL PTM (@PTMcDLL) reported from Broxburn, Scotland

    @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

  • ben_cole90 Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland

    @mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.

  • Graemeo26 Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???

  • SarahWatt13 Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • m_richardson1 Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland

    @SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.

  • ColinKeicher Colin Keicher (@ColinKeicher) reported from Cowdenbeath, Scotland

    @SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • MellowScotJulia Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland

    @SkyHelpTeam Also not working on 503 either

  • HeavensAbove7 нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    .@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

  • simy_cs Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • kaitlyndavidsxn kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • adam8mitchell Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • HeavensAbove7 нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    @DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nicmurph317 Nicola Murphy (@nicmurph317) reported

    @_MaydayChris @SkyUK @SkyHelpTeam Went down at midnight in Medway, came back up and went down again just before 10 this morning

  • brballen66 Matthew allen (@brballen66) reported

    @SkyHelpTeam just wondering if we are going to get compensated for the down time of the internet.. because I can not do my banking or really anything. It's been down since early yesterday. Thankyou

  • HannahOJSmith Hannah Smith (@HannahOJSmith) reported

    @emmawitham @SkyHelpTeam Thank you because I thought I was going nuts. I went to bed with no Internet, I don’t have Internet down, but some stuff appeared to have reconnected during the night and I was so confused.

  • JoshR1988 Josh Richards (@JoshR1988) reported

    @SkyHelpTeam @EzraDavey So you close at 9pm when you know you have an outage & know you have lots of customers in need? You really do give terrible customer service. 14 hours now without internet is not acceptable!

  • Griffinjohn38 john (@Griffinjohn38) reported

    @SkyUK seems to be a broadband outage I’m my area (SO22) - any info on why and for how long please?

  • GamperJoanna Joanna Gamper Cuthbert (@GamperJoanna) reported

    Since getting @SkyUK internet a few weeks ago I constantly have my connection dropping. I've done every fix suggested on the Connection Diagnosis page, moved every cable etc. Today I'm due to deliver 2 big online training sessions + praying I can Zoom via my mobile phone hotspot!

  • JODYALLEYCAT JODY (@JODYALLEYCAT) reported

    @SkyHelpTeam any news on the broadband outage? It's been over 15 hours and a lot of people work from home @BBCNews

  • SueTilden Sue Tilden (@SueTilden) reported

    @SkyHelpTeam Can you tell me when our broadband will be back and when I use my 4g data, it is so so slow!

  • jojo1977 jojo1977 (@jojo1977) reported

    @SkyHelpTeam hi any further updates for the broadband in Cardiff 14 hours down now I have a dissertation to write!?!

  • wired2thebrink Alan (@wired2thebrink) reported

    @matty_odonoghue Other issue is Sky equipment is set up so broadband dies you own WiFi dies. So my Disabled Wife unable to use voice control lights,or adjust heating on her support bed or the hive heating. Yes you can't get online but WiFi should stay up for these inhome devices. @SkyHelpTeam