Sky Outage in Edinburgh, Scotland

@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.

Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl

@SkySports really need to sort there shit out because I was wanting to watch the @NewYorkRedBulls v @LAGalaxy game but changed the time because of the EFL match I have now missed the game because of this shit I am absolutely disgusted with @SkySports as I am a big @LAGalaxy fan

@SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference

@SkyHelpTeam Phoned earlier. Apparently a phone line issue

@Bhoy1888Celtic1 @The3rdFrame @ScotlandSky @SkySports @SKYSP0RTSF000T Totally agree. I was working yesterday and watched when I finished. I was actually shouting at TV “shut ******** up” and show the whole ceremony instead of them idiots wittering away

Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(

1st time I have had poor customer service from @SkyUK what has happened

@SkyUK Will SKY give me a reduction on my monthly payments as every time I put Sky News on its the same shit repeated

Really disappointed with @SkyUK as they say it will take up to five working days to fix a dropped internet connection! Then the Customer Service agent on a far and crackly line has the cheek to ask for a high score in a forthcoming customer service survey! 😡

@SkyUK I had downgrade today sadly but the customer service was straight forward no trying push sales. Excellent service

what a **** but I sometimes feel like that I usually watch @SkySports and often downgraded to @btsportfootball and have to listen to the utter shit your bang average pundits serve up #LCFC

@Jode1975 @TheAgileShark @SkyHelpTeam The very reason we ditched @SkyUK & wouldn’t return. Most content is available through other sources, cheaper & delivered with better service.

Never seen anything like that in my life #CHEMCI @SkySports

Honest to goodness... My mum has @NOWTV and no issues. We have Sky Q at 10 x the price and its a useless hot mess @SkyUK.... Come on guys its overpriced crap

@KarlT0 @SkyUK Yeah, had similar issues with Sky. Settled down.

@SkyUK Nothing annoys me more than new customers getting better deal than existing customers. This results in phonecalls &time spent. I refused 2pay more than a new customer & got it resolved but if I hadn’t called, Sky would have been happy to take my money. VIP won’t cost Sky a penny!

Between the @EASPORTSFIFA servers and having @SkyUK broadband which is just a shit playing games online is just impossible

@SkyHelpTeam so sick of sky broadband pay sky over £120 in total a month and the broadband totally lets it down. Pay for 40gb speed lucky if I get 10gb. Simple websites take ages to load. Trouble shoot all the time nothing works so resolution from sky. So I have one I’m leaving

@SkyUK been on hold 20 mins trying to cancel sky with no call back options.Please DM for call back

@aerotec @SkyHelpTeam @hive @Sonos @Synology @devoloUK Not as surprised as you'd be at the appalling customer service you get if you raise this issue...

@SkyUK £199 to change to skyq are you for real 😂😂😂 plus £12 extra a month. Hmm no I’ll stay old school or better yet see what virgin will offer me as a new customer, absolute disgraceful service to a loyal customer

Whoever the reporter was pressing for a bad comment from Hooper should be fired. This is rugby, not football #rugby #SkySport @SkySports #australiaengland

**** @SkySports they’re a joke. Take it you’re looking at Scottish football from 15 years ago with that ridiculous coverage you bunch of robbers.

@thehibeesfamily @SkySports Binned them a few years ago...thick ignorant presenters, shockingly bad coverage...

Just tried to upgrade for another 12 months @SkyUK. By the time I was finished with the webchat, I had no upgrade in place and the absolute idiot on the other end has cut my movies off!!!.. and I've just had an email he's cutting off my sports, my HD, & my boxsets too!😂 #Joker

@BTCare Once again BT’s customer service is a disgrace! You call and get treated like shit. You chat on the online service it’s a waste of time as it’s a bot. You reach out here and you have no interest. Looks like am going back to @SkyUK. You can read about @bt_uk in the newspapers!

@SkyHelpTeam That couldn’t help. As my mum wasn’t with me. No phone. Lying flat on her back. Unable to user he phone. No access

@SkyHelpTeam know u can't answer right now but my broadband is down again it's happening on a nightly basis right now. Really inconvenient as this is the most important time for me and it's costing me more in data plans to use my mobile as a hotspot, why does this happen so much?

8 weeks of @virginmedia incompetence and blaming the customer. @SkyUK took one phone call on a Sunday to get @bt_uk out this morning to fix the fault within an hour, including setting up devices.

@SkyUK you just lost a valuable customer smh

@SkySports is there a problem tonight as appears only one camera getting used at the Bristol City v Aston Villa game? Paying plenty to Sky and this coverage is terrible

Need to tweet at hpw amazing the customer service i received from @virginmedia after over a year of not having a tv provider decided it was time to take the leap and went old school with phoning @SkyUK and @bt_uk they cannot compete with the customer service and price! #happy

@SkyHelpTeam Hi, I pre ordered Solo: A Star Wars Story on 26th May 2018. (I have an email from Sky confirming this). When I go in on my Purchases screen, it’s says I have purchased it-but on the next screen it asks me to pay for it. Please help!

@SkySports sack David Provan! He’s the worst thing ever! Hasn’t got a clue!!

Shocking service yet again from @SkyUK - cancelled my broadband at the beginning of August and they’ve just charged me £30 for this month only to be told they can’t refund me until October 10th?! Ridiculous customer service.

@SkyHelpTeam Please can you ask your Manager if they can help escalate this, then? I’m very concerned about this customer’s situation, and he is either ignoring or doesn’t understand our messages about him needing to contact Sky directly. We really appreciate your help here.

@SkyHelpTeam No, because I am not the customer nor do I have any account details so can’t get past that. I’m trying to help Sky to help your customer. Plus it says 72 hours for a reply. Please can you take your customers details and contact them directly?

@SkyHelpTeam Hi Breagh, the customer is confused and is ignoring what we’re saying to him re getting him to contact Sky. We’ve tried repeatedly to point him to Sky directly. Please can Sky reach out to him, I can pass on contact details to you.

@SkyHelpTeam please can you help? We have a confused, elderly and vulnerable customer contacting our business thinking that we’re Sky. He needs to cancel his package with Sky, please can you provide a contact for me to pass his details to? Many thanks

@SkyUK how can you justify charging a #disabled #pensioner £109.50 for sky TV, phone and broadband when you mis-sold her #SkyQ over a year ago! Sharing a dish with a neighbour, poor service and lack of contact to rectify the issue! #Disgusting #disabilities

@UKTV @SkyUK @bt_uk @TalkTalkTV Thats a poor resolution and look forward to further developments

@SkyHelpTeam I have now cancelled @SkySports and sky movies. I have been a customer since 2005 with all TV services, broadband, landline, multi room and HD and discovered last week a brand new customer would pay considerably less. Unacceptable.

@craig_mellon @mellon_88 @SkySports You are the worst Mellon I’ve ever met Craig

Why did my nbc had go down while watching the golf , got to listen to they twats on skysports now , Horrendous

@SkyHelpTeam Thanks, the issue is not within my flat, I'm sure as no-one has touched the connections except me when following your online instruction to unplug the connections etc. As everything appears to be okay at the moment, I'll let you know when it crashes again. Thanks.

My broadband has been off/on/off/on for the last few days. @SkyUK expects me to spend my time trying to fix their problem.

@Moh_Bichi @JesseRob777 @7i1iu6i @PrasadAjitha @Anant_2809 @MyHumbleProject @brfootball @SkySports He said he ‘would rather’ not better so stfu you idiot. Ronaldo has more player of the year trophies then Messi. Debate me if you can you fraud.. won’t Untag you for shit so you can see how much of a fraud your goat is *****

@JesseRob777 @7i1iu6i @Moh_Bichi @PrasadAjitha @Anant_2809 @MyHumbleProject @brfootball @SkySports Exhibit 2.. when messi fans are let down by there fraud idol on the pitch.. they go to off the field stories lmao😂😂😂😂😂 one guy thinks a Twitter poll is a W and this ***** thinks a fake **** charge is one... grasping at straws go back to your cave. Weirdo

@RobbojcJohn @HitmanHandle @SkySports Leeds have been awful but Sinfield etc have been in Sky’s ear “still a massive club “ not justified but picking up a huge amount of money for TV games

@Shirley82829043 @NetflixUK @susan_thornley @Netflixuk cut out on me that’s twice that has happened @SkyHelpTeam

My #Skygo app is not working!!!! @SkyHelpTeam #SkyGo

@HitmanHandle @SkySports Thats the problem imho the way tv coverage money is shared does not help Salford. Leeds at the bottom have been on more than us and i think we have played good rugby this year

Recovered from a knock down blah blah blah blah!! He literally showed his best in that ring tonight! And all #skysports talks about is that knock Down! FFS GIVE @DillianWhyte the upmost respect he deserves for smashing that fight start to finish!! #jokers

Good night of boxing ruined by the irritable prick @TonyBellew shouting constantly during every ******* round. Bin him off @SkySports he ruins it. I don't wanna hear him shouting tactics to other boxers when he was ****** useless in the ring. It's like Savage talking shit on BT

@PScully13 But with these PPV fights, football being played by cowardly cheaters and RL being given lip service, @SkySports is not worth the monthly subscription

@SkySportsBoxing @SkySports That has got to be the worst ever boxing fights i have ever seen so glad i watched on potato stream cause i would feel robbed if i paid for this pile of shite