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Sky Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH6, EH7, EH3 and EH12.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Edinburgh, Scotland 11/16/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Prestonpans, Kirkcaldy and Gorebridge.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • kaitlyndavidsxn kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • Graemeo26 Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???

  • bookmeister bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • maryjanesdesk Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?

  • architectjj John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • pielcarni1888 Pielcarni* (@pielcarni1888) reported from Dunfermline, Scotland

    @GarethM77195807 @SkySports And it's never been okay

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.

  • Lynzsb Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland

    @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

  • ClaireCashBack Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Edinburgh, Scotland

    Anyone else having issues with the Sky Go app on @SkyUK

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • brycejustweeted Bryce (he/him) - Proudly Autistic (@brycejustweeted) reported from Dunfermline, Scotland

    Hi @SkyHelpTeam @OpenreachHelp my fiber optic to the premises broadband in Dunfermline has gone down can I ask when your expected to fix this? #dunfermline #fife #broadbandoutage

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • PointlessSword PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @christiano0907 @Lperks1 @SkySports Didn't say anything about what klopp said to ref that's not the point. The fact he was talking to ref AT ALL is the issue. Your missing the point entirely which isn't a surprise. He shouldn't be on the pitch it's against the rules. Refs welfare lmao. You are reaching for anything

  • NPurdonLiviFC Nathan Purdon (@NPurdonLiviFC) reported from Broxburn, Scotland

    @Lizzie_Edwards @SkyHelpTeam Just started back working for me! Was down 2hrs I reckon

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • xxmazzaxx2 Maria Warren (@xxmazzaxx2) reported

    @SkyHelpTeam hi my landline phone is not working message says please check line chord which I have and also disconnected all wires then reconnected...nothing😩....wifi and TV working fine...not sure who to contact...thanks

  • TheRealDG89 DJG (@TheRealDG89) reported

    After being placed on mute by @SkyHelpTeam because the agent clearly didn’t want to rack up her hold time, the call mysteriously dropped. Sky why is it so difficult to be half a customer of yours. Appalling customer service.

  • jeff36978611 jeff (@jeff36978611) reported

    @SkySports You’re nowhere near them you stupid looking little twerp

  • GrahamM_6t9 Graham M (@GrahamM_6t9) reported

    @gasteropod @OpenreachHelp @SkyUK Zen tell me it’s fixed, but not working still. BT have cleared their fault. Line is syncing but the PPP connection doesn’t establish.

  • X_Entric14 Mounav (@X_Entric14) reported

    @SkySports Nasa need to hire him to launch **** into orbit

  • astorrev7 Jason Player (@astorrev7) reported

    @SkyHelpTeam Spoke to complaints, they never booked the appointment correctly so now rescheduled for tomorrow apparently.

  • eseblanche Eseblanche (@eseblanche) reported

    @SkySports Kloop u beta take a break cos the way your boys are loosing is terrible

  • chpru Christin Prüstel #BlackLivesMatter #EndRacism (@chpru) reported

    @SkyHelpTeam I need to call about getting a new router but seem unable to find the right phone number on the help website. All I seem to find is endless help articles that don't apply and links to the community. What is the right number?

  • EmmaStebbing Emma Stebbing (@EmmaStebbing) reported

    @SkyHelpTeam Yes it came up with a contact number it just took so long to get through last time to really only be told we can't find no faults. These tests are when its not working prop. Obvs they are trying to stay out of homes at the min so if they can't find a fault, can it be fixed? 1/2

  • nicola_82 Nicola Batch (@nicola_82) reported

    @SkyHelpTeam Doesn’t help that I was lied to being told someone would respond to me in 6 working days. That was 12 working days ago.