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Sky outages and service status in Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 19, 4:13 PM GMT+1.
  • 43% Internet (43%)
  • 29% Wi-fi (29%)
  • 21% TV (21%)
  • 7% Phone (7%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH6 , EH7 , EH17 and EH11 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Dalkeith, Edinburgh, Musselburgh, and Dunfermline.

CityProblem TypeReport Time
Dalkeith TV 2 hours ago
Edinburgh Internet 4 days ago
Edinburgh Wi-fi 5 days ago
Edinburgh Phone 5 days ago
Edinburgh Internet 7 days ago
Edinburgh Internet 7 days ago

Nearby cities with recent reports

Dalkeith

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • SarahWatt13
    Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.

  • adam8mitchell
    Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • jill_r_robb
    Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    @SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • brycejustweeted
    Bryce (he/him) - Proudly Autistic (@brycejustweeted) reported from Dunfermline, Scotland

    Hi @SkyHelpTeam @OpenreachHelp my fiber optic to the premises broadband in Dunfermline has gone down can I ask when your expected to fix this? #dunfermline #fife #broadbandoutage

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • Normantweets
    Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • kaitlyndavidsxn
    kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • belch68
    james baillie (@belch68) reported from Rosyth, Scotland

    @SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working

  • jim_nlrsc
    Jim W (@jim_nlrsc) reported from Mid Calder, Scotland

    @SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.

  • m_richardson1
    Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland

    @SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • gavsuave
    Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    Is my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?

  • jcombe2
    joyce combe 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jcombe2) reported from Edinburgh, Scotland

    @SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    @SkyUK Is your broadband down? Can't get anything on tv or phone.

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports The problem appears to be that they DID do their job properly. Do you think if Motherwell had conceded a late penalty against Rangers instead of Celtic there would be the same mass hysteria? The answer is undoubtedly no.

  • Ian4cricket1
    tellingithowitis (@Ian4cricket1) reported

    @JacquiOatley @suesmith8 @SkySports You couldn’t be more wromg. She’s awful

  • LennysDad_
    Jack (@LennysDad_) reported

    @AFC_Gooner_Mark @SkySports Your poor son. What a whopper you are.

  • utd_cappie
    simo cappie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇲🇦 (@utd_cappie) reported

    @TheSpecialRed1 @ZaidBalll @SkySports Okey special retard 👍🏻

  • StarScream47
    Star47 (@StarScream47) reported

    @SkySports Not when the regs suck and your coverage is terrible...

  • AFC_Gooner_Mark
    Mark (@AFC_Gooner_Mark) reported

    @Carps1971 @SkySports No but your profile picture looks broken.

  • JackRabbit1978
    HittheroadJack (@JackRabbit1978) reported

    @AFC_Gooner_Mark @SkySports He'll fail them anyway the daft ****

  • SparksK21
    Mark Kelly (@SparksK21) reported

    @SkySportsBoxing @SkySports No one wants to see that again, very uncomfortable beat down and this one could well be worse.

  • teebee_16
    tee. (@teebee_16) reported

    @ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.