1. Home
  2. Companies
  3. Sky
  4. Edinburgh
Sky

Sky outages and service status in Edinburgh, Scotland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 75% Internet (75%)
  • 25% TV (25%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Loanhead, Dunfermline, Rosyth, Edinburgh, Tranent, Prestonpans, and Kirkcaldy.

CityProblem TypeReport Time
Loanhead TV 16 days ago
Dunfermline Internet 21 days ago
Rosyth Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • PTMcDLL
    PTM (@PTMcDLL) reported from Broxburn, Scotland

    @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • John_ArmstrongZ
    𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • JillScorer1
    Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland

    @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • lizzlevalente
    Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • kaitlyndavidsxn
    kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

  • ElliotGrubb
    Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • GaryBuglass
    Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ivangarcialopez
    Iván García López (@ivangarcialopez) reported

    @He_is_Adnan @SkySports We will pay, no problem

  • koolkitten77
    I, Claudia (@koolkitten77) reported

    @Andrewtuck10 @SkyHelpTeam ALWAYS problems aren’t there!! I’m inclined to cancel too 😡

  • h7ded3mon
    H 7 (@h7ded3mon) reported

    @RJ24_Hive @theMadridZone @SkySports I feel bad for you

  • TheUnagi_
    Dr. Baby (@TheUnagi_) reported

    I no fit Dey panic on Skysports when I never see Ornstein.

  • Scm086
    S (@Scm086) reported

    It’s incredible that providers like @SkyHelpTeam think people will pay them when I have the gigafast broadband and the minute I get to the top of my staircase signal cuts out (even with the pods) pathetic

  • MikeyPB
    Mike P B 🇺🇦🇬🇧 🇪🇭 🇿🇦 (@MikeyPB) reported

    Absolutely 💯 want to speak to a human, hate this AI chat, ask you security questions only for when you actually speak to a human ask all over again 😡 don't they @skytv @SkyHelpTeam even then first person cannot help you !

  • EdwardReid71291
    Edward Reid (@EdwardReid71291) reported

    @StretfordPaddck @SkySports Tbh he should go , he’s a good player but just to slow for the prem he’ll do better in Italy . Better for all involved

  • subnotiq
    Subnotiq (@subnotiq) reported

    I just saw an interview where @Papooseonline said that there wasn’t anything wrong with the MVP Deal presented to Claressa Shields. You praised MVP for running a tight ship and for their business sense. You then THREW HER UNDER THE BUS by saying it was her decision alone to sign with Wynn Records. For someone that’s not her manager, you sure seem like it because you’re the only one truly benefitting from this Wynn Records deal. Fans have to go on 2 different platforms to watch the whole card on 15 Aug. DAZN isn’t promoting the card on their own platform. Last night DAZN announced every card up until late September and not one mention of the 15 Aug card!!!! Claressa got finessed out of being on global stages like ESPN, SkySports, and Netflix and guess who’d be out of the picture financially? You, Capoose!! The Master manipulator!! Playing in that girl’s face having both of your side chicks taking pics and smiling together. I can’t stand your sorry ***, you freeloading ******. Sign the papers and pick up your clothes if she’s truly the best thing that ever happened to you because right now you come off like she’s the easiest check you got. When she finally realizes your 50 yr old *** isn’t worth **** and she sees your high school lies for what they are, don’t come back crying on the internet when she beats your ***.

  • r_gUnique
    r (@r_gUnique) reported

    @theMadridZone @SkySports FIFA does not belong to Infantino. The decision would require every federation to accept and it would never happen.

  • pondviewer12
    Pondviewer12 (@pondviewer12) reported

    @SkyHelpTeam Please could you help?