Sky outages and service status in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 8 outage signals in the last 24 hours around Edinburgh, including 8 direct reports.
- The most common problems reported in this area mention TV, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 9:19 PM GMT+1.
- TV (26%)
- Phone (26%)
- Wi-fi (21%)
- Internet (16%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH6 , EH7 and EH4 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dunfermline, Dalkeith, Loanhead, Rosyth, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Phone | 4 hours ago |
|
Edinburgh
|
TV | 4 hours ago |
|
Edinburgh
|
4 hours ago | |
|
Edinburgh
|
Wi-fi | 5 hours ago |
|
Kirkcaldy
|
Phone | 5 hours ago |
|
Edinburgh
|
Phone | 6 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, ScotlandWell this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Broadband down in Midlothian any idea when it’ll be up running?
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Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland@SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues
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Justene Ewing (@JusteneEwing) reported from Mid Calder, ScotlandThe new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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Angie Ball (@SanjieB) reported from Edinburgh, Scotland@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
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Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability
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Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland@SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly
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Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Avantika (@maryjanesdesk) reported from Edinburgh, Scotland@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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Kenny MacKenzie 🏴 (@kennymack07) reported from Edinburgh, Scotland@SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.
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Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Internet down, any idea when it’ll be back on?
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MYRON PICKS (@whoismyron) reported@BarcaUniversal @SkySports Biggest piece of **** honestly. I’m just glad Real Madrid didn’t get him lmao
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Squonk (@Squonk74) reported@cxdi55 @skytv @SkyHelpTeam I've just left Sky after 26 years. Renewal prices nowhere near good enough to keep me as a customer. Pisses me off that some people will get better offers but that seems to get decided by who you actually talk to and when!
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alex irvine (@alexirvine98) reported@SkyHelpTeam I’ve had no internet all day and I’ve tried to live chat with no resolution. I have had to take a day off work and had terrible customer service
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B o n (@BonMahomesx) reported@SkyHelpTeam hi whats going on with your network? I cant call, text or use my data? My family are having the same issue
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Richard Armstrong (@Richard95646711) reported@SkyHelpTeam been on hold 15 mins. Had the phone put down 3 times and still not changed my contract for my 3 SIM cards. All I keep getting is an Asian fella telling me I’m on hold. Ridiculous sort it out
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Paul Ridley (@PaulRidley5) reported@SkyHelpTeam @SkyUK please sort out your mobile network all the people in my family cannot get signal & cannot sign into account because you send a txt to my mobile which is down!
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Ian kelly (@IanKelly1987) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it
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Brady Clark (@MeltonPosh) reported@SkyHelpTeam Hi, why is it so hard to chase a live issue? Engineer issue passed to openreach and they have left a voicemail saying no issue on line. Now I don't know what is happening. Account number is 630194927418, I have a total loss of broadband service. Please advise.
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The Real Lee Burridge (@leeburridge) reported@SkyHelpTeam Haha even their help team has abandoned their customers.
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maiden86 (@ntlufc) reported@SkySports . another old man Aussie coming across for a final big pay deal at hull fc for 1 season It never ends. Cherry-evans is 38-39 years old stopping a possible British player developing in to his position It’s not huge news it’s sad news for young British league players