Sky Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH4, EH13, EH16, EH5 and EH12.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Dunfermline, Penicuik, Edinburgh, Tranent, Inverkeithing, Dalkeith, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Phone | |
| Penicuik |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
-
Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
-
Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!
-
William
(@bunsen1978) reported
from
Edinburgh, Scotland
@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Tweeee
(@jambotree) reported
from
Mid Calder, Scotland
@Gawky77 @SkySports Sorry, poor assumption! Got everything crossed for her 🤞🏻🤞🏻🤞🏻
-
Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@SkyUK signal is absolutely shite as per..
-
Debs Anderson
(@debs_anderson42) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
-
Jane Darkes
(@janeOfArk) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Peter STEVENSON
(@percivalpete75) reported
from
Kirkcaldy, Scotland
@SkySports WTF! That's gotta be a record?
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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Darren Rose
(@Darrenrose7Rose) reported
from
Burntisland, Scotland
@SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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Fiona hunter
(@Fionahunter15) reported
from
Burntisland, Scotland
@SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
-
Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Judge 💙⚽️💛
(@LeanneJudgeUK) reported
@JohnESkilbeck @SkyHelpTeam Hi @SkyHelpTeam just to add, in addition to the above and my own earlier report. Numerous neighbours on a street 2 down from mine exact same issue as us. Can this be investigated. Clearly not a singular problem.
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Pankaj Patil
(@PankajP_1503) reported
@LongForLaz Same issue here.. Worst service om the sunday so far. Cant catch up @USOpen final! @SkyHelpTeam could u pls advise whats going wrong here and try to fix the issue?
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Linda H.
(@HoogendonkLinda) reported
@John27_90 @Charles_Leclerc Don’t be stupid. Max was called out big time! It was all over the F1 posts, Skysports posts and other media. Those horrendous Dutch were booing as you peeps always say. But now “the great tifosi” are the best. Even in Silverstone when Max was booed, nobody did a thing.
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Kloppage-Time
(@TimeKloppage) reported
@FormulaRacer420 People like @CroftyF1 are actually the worst. Thank **** I can switch commentary from SkySports
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Paul Gilpin
(@paulgilpin7) reported
@SkyHelpTeam we are trying to contact you about a problem on my mother in law's phone line, keep getting same recorded message. Are you having a problem at present in taking calls?
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John Skilbeck
(@JohnESkilbeck) reported
@skyhelpteam 90 minutes and no reply isn’t great - is the widespread problem in my area being looked at please?
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soph v. 9669
(@sophb66) reported
@SkyHelpTeam abysmal customer service.
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Alex R R Evans
(@Kosmoludo) reported
@SkyUK I’m a sky VIP customer…. how is it someone who is moving into my home can override my line and cancel my subscription without consulting me? @SkyHelpTeam
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John Skilbeck
(@JohnESkilbeck) reported
@SkyHelpTeam Thanks Chloe, I’ve given your engineers a call and got them working on the problem, which is now thought to be a local outage
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Emily Rusinek
(@emilyxrusinek) reported
@SkyHelpTeam Hi there are issues I am currently in a sky community discussion there is a problem with sky and virgin but no one is doing anything to resolve this it's ridiculous I'm paying for a service that isn't working I've had this issue since 6th September neither sky nor virgin care