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Sky outages and service status in Edinburgh, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 20, 9:23 AM GMT+1.
  • 43% Internet (43%)
  • 29% Wi-fi (29%)
  • 21% TV (21%)
  • 7% Phone (7%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH6 , EH7 , EH4 , EH17 and EH11 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Musselburgh, and Dunfermline.

CityProblem TypeReport Time
Edinburgh Wi-fi 10 hours ago
Dalkeith TV 1 day ago
Edinburgh Internet 5 days ago
Edinburgh Wi-fi 6 days ago
Edinburgh Phone 6 days ago
Edinburgh Internet 8 days ago

Nearby cities with recent reports

Dalkeith

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • adam8mitchell
    Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • ben_cole90
    Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland

    @mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • johnglappin
    John Lappin (@johnglappin) reported from Dunfermline, Scotland

    @Carra23 on @SkySports Football show this morning was class, when Lee Boywer on - “ did u take you car for a test drive with bad eyesight “ 🤣🤣🤣

  • dittywilliam2
    dittywilliam2 (@dittywilliam2) reported from Dalkeith, Scotland

    @SkySports In Scotland St Mirren and Celtic weren’t allowed to cancel the game even though St Mirren had only 4 first team playing the other 7+ reserves!! St Mirren played a brilliant game and managed a 0-0 draw!! I’ll never understand SPFL powers that he’s thinking or deduction!

  • kaitlyndavidsxn
    kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • louisjones1874
    Louis Capaldi Jones (@louisjones1874) reported from Broxburn, Scotland

    @SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work

  • duklaprm
    paul macready (@duklaprm) reported from Broxburn, Scotland

    @SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.

  • Junkenstein72
    Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • PeteStew_
    Peter Stewart (@PeteStew_) reported from Broxburn, Scotland

    Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sumochops
    Sumochops (@sumochops) reported

    @Boyzeee7 @AFC_Monty_ @SkySports as usual Not even referring to Xavi "incident" With Viera on and Carragher It's why I don't pay you lot a penalty CALL OUT THIS BULLSHIT DECISIONS YOU UTTER ******* *******

  • ukiptv218206
    firesticktvuk🇬🇧franceiptvserviceavailab (@ukiptv218206) reported

    @evadztif @KildareGunner @SkySports Yes iptv subscription service available

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports You are just being silly now. VAR never intervened when Nygren was pushed out the penalty area with two hands against Hibs last week. There have been numerous instances of VAR not getting involved when they should have in Celtic’s favour.

  • RadioRed77
    Radio Red (@RadioRed77) reported

    @ShawShot @FootyAccums I pay a lot for my sports subs, for Skysports, TNT, Prime, DAZN. Had zero issues ever with people getting the finals for free. Thought it was a good idea. You would have to be a real miserable **** to think like you do.

  • teebee_16
    tee. (@teebee_16) reported

    @ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.

  • Takticion
    Takticion (@Takticion) reported

    @AFC_Gooner_Mark @SkySports What a ******* idiot you are

  • True_Catarian
    craig 🇺🇦 (@True_Catarian) reported

    @Kish_P14 @FansAgainstVAR_ It’s only the @SkySports pundits who provide any support for VAR Just to replay the incident for 5 minutes and give their opinion, over and over

  • DomMck14
    Dom (@DomMck14) reported

    @AFC_Gooner_Mark @SkySports **** timing but totally respect that, education has to take priority unfortunately in my opinion.

  • Bagflea75
    Heehaw (@Bagflea75) reported

    @iRuntheshow1 @SkySports I'm not usually a fan of cancel culture but on this occasion I have to agree. Sky have got their money's worth out of Boyd's belligerent nonsense but he's crossed a line now.

  • James58026762
    GottahaveHouseMusic (@James58026762) reported

    @chris_sutton73 @Celtic67Fins72 You, Boyd and @SkySports are a large part of the problem, Chris. Rage-bait garbage for the lowest common denominator.