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Sky outages and service status in Edinburgh, Scotland

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 13, 8:36 PM GMT+1.
  • 45% Internet (45%)
  • 35% Wi-fi (35%)
  • 20% TV (20%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH11 , EH16 , EH8 and EH4 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Prestonpans, Edinburgh, Dunfermline, Kirkcaldy, Dalkeith, and Musselburgh.

CityProblem TypeReport Time
Prestonpans TV 8 hours ago
Edinburgh Wi-fi 3 days ago
Dunfermline Internet 4 days ago
Edinburgh TV 4 days ago
Dunfermline Wi-fi 5 days ago
Edinburgh Internet 5 days ago

Nearby cities with recent reports

Dunfermline

2 recent signals

4 days ago
Prestonpans

1 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • dundee8cologne1
    Gerard Boyd (@dundee8cologne1) reported from Edinburgh, Scotland

    @KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.

  • nocomment041009
    ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • _UmerTahir_
    Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland

    @SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?

  • ClaireCashBack
    Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • PTMcDLL
    PTM (@PTMcDLL) reported from Broxburn, Scotland

    @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • NPurdonLiviFC
    Nathan Purdon (@NPurdonLiviFC) reported from Broxburn, Scotland

    @Lizzie_Edwards @SkyHelpTeam Just started back working for me! Was down 2hrs I reckon

  • architectjj
    John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • maryjanesdesk
    Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • CaptainBryce
    Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • Noosh1977
    Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BarneyJvw
    Bxrney (@BarneyJvw) reported

    @SkyHelpTeam @SkyHelpIreland you single handedly have the worse customer support of any business I’ve ever had to deal with, trying to speak to a real person is impossible, honestly feel like it would be easier to get into Area 51 then to talk with a real person! You are a joke!!

  • RedEndMU
    RedEndMU (@RedEndMU) reported

    @IvXv @UnitedStandMUFC @SkySports They have no European football and players on high wages ? They fall into psr problems meaning they need to make money by selling players ?

  • mumo_utd
    Mumo UTD (@mumo_utd) reported

    @SkySports I used to hate Gary Cotterill after the Erik ten Haag incident. But to be honest, the guy has passion. Kudos man

  • QcWynter
    Colin Wynter KC (@QcWynter) reported

    @dollyscottage @SkyUK @SkyHelpTeam Yes. The charge presumably ran down the rod and into the ground. Problem was that just the other side of the wall, 9 inches away, sat a delicate piece of electronic equipment. My router.

  • Matt_Enderle
    Matt Enderle (@Matt_Enderle) reported

    .@SkySports Enough with the ear-splitting EDM on the #WomensUSOpen coverage. I haven’t done nearly enough drugs to make that **** palatable.

  • N_Macca74
    Macca 2️⃣0️⃣ (@N_Macca74) reported

    @IcedCityy @SkySports He could never do it without a cheque book, fraud

  • conorkennedy92
    Conor Kennedy (@conorkennedy92) reported

    How is it acceptable @SkyUK that you want to charge me £250 to cancel when you couldn’t provide me any services. You couldn’t provide broadband for 2 month so I cancelled. Now you give me a bill to cancel for no services. Is your company such a mess that you need to con?

  • AndrewPiera
    Andrew D. Piera (@AndrewPiera) reported

    @F1 got to say, the new broadcast on @AppleTV is terrible. Don’t watch anything like to skip through the talking heads. @SkySports please come back!

  • fimiles24
    Fiona Miles (@fimiles24) reported

    @SkyHelpTeam anyone there to help with a technical issue?

  • mark1984toon
    Mark Williams (@mark1984toon) reported

    @SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?