Sky outages and service status in Edinburgh, Scotland
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Sep 5, 8:02 AM GMT+1.
- Internet (25%)
- Phone (25%)
- Total Blackout (15%)
- Wi-fi (15%)
- E-mail (10%)
- TV (10%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH4 , EH11 , EH12 , EH16 and EH6 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dunfermline, Dalkeith, and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Total Blackout | 3 days ago |
|
Kirkcaldy
|
Internet | 8 days ago |
|
Edinburgh
|
Total Blackout | 12 days ago |
|
Edinburgh
|
TV | 13 days ago |
|
Edinburgh
|
Phone | 15 days ago |
|
Edinburgh
|
Internet | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland@SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.
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Paula Westaby (@pdoodle) reported from Gorebridge, Scotland@SkyHelpTeam No I am a Sky Mobile customer
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Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Glen (@glenharley71) reported from East Calder, ScotlandSounded like @Carra23 said @ivantoney24 went down like a 'sack of studs' on @SkySports #brentfordvsbrighton due to Veltman standing on his toes...again 🤭🤭
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Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Gerard Boyd (@dundee8cologne1) reported from Edinburgh, Scotland@KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.
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Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland@SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?
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Justene Ewing (@JusteneEwing) reported from Mid Calder, ScotlandThe new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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Kate Wane (@K8WANE) reported from Edinburgh, ScotlandHi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
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Jamie Norman (@Normantweets) reported from Edinburgh, ScotlandThe good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Nathan Purdon (@NPurdonLiviFC) reported from Broxburn, Scotland@Lizzie_Edwards @SkyHelpTeam Just started back working for me! Was down 2hrs I reckon
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Grubby (@ElliotGrubb) reported from Musselburgh, Scotland@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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bookmeister he/him (@bookmeister) reported from Edinburgh, ScotlandAbsolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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Avantika (@maryjanesdesk) reported from Edinburgh, Scotland@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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Gary Gray (@ggg1970) reported from Edinburgh, Scotland@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Internet down, any idea when it’ll be back on?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte (@charlieldrv) reported@Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.
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RamsFan (@RamsFan666) reported@charlieldrv @SkyHelpTeam Had the same with our full package, sky fibre coverage of Pompey vs Rams.. skipping back, slowing than dial-up internet. Would’ve been a better service if they’d just taken photos and faxed them to me.
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Prampsy (@prasak2018) reported@SkySports Chelsea is falling down, falling down 🫠
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Tony Rogers (@tonyrogers68) reported@gfcbekah @SkySports @skytv Stream went bsck to first half. Now not working at all.
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Villa Mental Health 🦁💜💙 (@AVFCMH) reported@Rogueranger007 @SkySports It'll be terrible mate!
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AFCKingy (@LiamKing07) reported@SkySports Looking at this awful list really reminds me how much of a bargain Declan Rice was. Only one worth his fee
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Habibi (@Timibeebs) reported@SkySports Pogba was 89 and Lukaku was 75. Fix up.
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Muttley (@TJMEERKAT) reportedAnyone else having problems with their @SkySports stream? #STFC
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Duke (@MadukaDukeChima) reported@SkySports You can't sell your crap news without United being involved. Manchester United living rent free in your head.
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Rich Cocksedge (@RichCounty27) reported@charlieldrv @SkyHelpTeam Heard from a few friends who had Sky problems as we did.