Sky Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH16, EH12, EH3, EH4 and EH15.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Penicuik, Tranent, Musselburgh, Prestonpans, Kirkcaldy and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Dunfermline |
Internet | |
| Edinburgh |
||
| Dunfermline |
TV | |
| Dunfermline |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Sean Boyle
(@Shaybee7) reported
from
Dalkeith, Scotland
@SkyHelpTeam Broadband down in Midlothian any idea when it’ll be up running?
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Jo Parker #SCO 🏴
(@jo31070) reported
from
Edinburgh, Scotland
@SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
No, Martin Tyler. He didn't "just about make it back for the game" because he actually *did* make it back. Where did this stupid "just about" thing come from? It's massively annoying. Stop it. #SkySports #NEWTOT
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dittywilliam2
(@dittywilliam2) reported
from
Dalkeith, Scotland
@SkySports In Scotland St Mirren and Celtic weren’t allowed to cancel the game even though St Mirren had only 4 first team playing the other 7+ reserves!! St Mirren played a brilliant game and managed a 0-0 draw!! I’ll never understand SPFL powers that he’s thinking or deduction!
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
-
NicoleFiona
(@goldchain_flu) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?
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Andy Nicol
(@AndyNic9) reported
from
Edinburgh, Scotland
….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam
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Nathan Purdon
(@NPurdonLiviFC) reported
from
Broxburn, Scotland
@Lizzie_Edwards @SkyHelpTeam Just started back working for me! Was down 2hrs I reckon
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Jo Parker #SCO 🏴
(@jo31070) reported
from
Edinburgh, Scotland
@SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability
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Bryce (he/him) - Proudly Autistic
(@brycejustweeted) reported
from
Dunfermline, Scotland
Hi @SkyHelpTeam @OpenreachHelp my fiber optic to the premises broadband in Dunfermline has gone down can I ask when your expected to fix this? #dunfermline #fife #broadbandoutage
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Anouska Curzon
(@Noosh1977) reported
from
Edinburgh, Scotland
Is my @SkyUK broadband down because @CityFibre are tearing lumps out the pavement outside my house? Anyone else in Edinburgh having the same issues?
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Evelyn Hood
(@HoodBroxi68) reported
from
Burntisland, Scotland
@SkyUK are there issues with internet mines more off than it’s on at the moment?
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Kenny MacKenzie 🏴
(@kennymack07) reported
from
Edinburgh, Scotland
@SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.
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Sean Boyle
(@Shaybee7) reported
from
Dalkeith, Scotland
@SkyHelpTeam Internet down, any idea when it’ll be back on?
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Lynsey Briston
(@Lynzsb) reported
from
Edinburgh, Scotland
@SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@chrisleonmiller) reported
@SkyHelpTeam Thanks for your quick response. I have tried that page and the £9 offer does not appear on it. If you go to the Contact Us options and then to Upgrade my Package you just go back to the same page without the offer! Others say they have had the same problem. Does this offer exist?
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Rob
(@FabRab86) reported
@SkyUK upgraded frm essential broadband to superfast and was told line wld be switched within 7 days but e mail received says 12 days?We currently don’t get WiFi signal in every room and took the sky boost add on,should we be getting a boostbox as we already have latest router?
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Gentzwavy
(@gentzwavy) reported
@SkyHelpTeam You resolve nothing. The worst thing is I had a minor issue that could have been resolved in less the 30 seconds. You choose to be ******* idiots. So I'm just switching to @virginmedia
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Lucy Bartram
(@lucy_bartram) reported
@SkyUK @SkyHelpTeam why have you charged and taken money off me for Sky TV till 23rd April when I cancelled your service at the start of March? I was assured no more payments would be taken at time of cancellation.
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endofmay♿️ 🐝💙
(@ICMRX5) reported
@SkySports Sky’s been quiet for weeks about their beloved Liverpool they win one and now Twitter is full of the 🐂💩🐂💩🐂💩about a team that’s down the premiership table. BIAS TO LIVERPOOL IS SICKENING FROM SKY 20 TEAMS YET SKY REPORT ONLY ONE AND THATS WHEN THEY WIN 🤮🤮🤮
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GoonerNick
(@nickvann1987__) reported
@SkySports They were great don’t get me wrong but we also played a part in giving them the confidence to get back to this level. But credit where it’s due they were still amazing last night but a small part of it was due to our awful show IMO 👍
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Kav 🎮
(@GamingKav) reported
@SkyHelpTeam Yes, there are no issues with the router or box, it’s not set to Eco Mode so it won’t be cutting out because of that. We switch off at the plug, reset it, do all the things the help page tells us to. It’s just the internet that goes and stays down for a couple hours.
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Gemma Cholerton
(@Gemma_1806) reported
@SkyHelpTeam I sat on hold for over an hour and gave up. You used to be able to contact Sky via Facebook messenger but that option no longer exists. I’ve been a customer for 19 years and am on the verge of moving elsewhere.
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Isi
(@misikins) reported
@Chronic_Jynx @SkyHelpTeam Yes it's such a pain! There's nothing wrong with the router I've done all their line tests etc comes back with no problems but nothing will connect to the WiFi for hours on end in the early hours!!!
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Royston
(@RoystonWarren) reported
@SkySports Arsenal were terrible more like....