Sky outages and service status in Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 13, 12:43 PM GMT+1.
- Internet (56%)
- TV (31%)
- Wi-fi (13%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH14 , EH11 and EH7 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Loanhead, Dunfermline, Rosyth, Edinburgh, Tranent, Prestonpans, Kirkcaldy, and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Loanhead
|
TV | 39 minutes ago |
|
Dunfermline
|
Internet | 5 days ago |
|
Rosyth
|
Internet | 5 days ago |
|
Dunfermline
|
Internet | 12 days ago |
|
Dunfermline
|
Internet | 15 days ago |
|
Edinburgh
|
Internet | 16 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland@SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly
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Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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Dub (@iain4546) reported from Edinburgh, Scotland"The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.
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Laura (@aberquine) reported from Edinburgh, ScotlandSky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam
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joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland@SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.
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Maurice Brown (@MoBoDrums) reported from Edinburgh, ScotlandAnyone else having issues with the Sky Go app on @SkyUK
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paul macready (@duklaprm) reported from Broxburn, Scotland@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland@SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?
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Gary Buglass (@GaryBuglass) reported from Edinburgh, Scotland@SkyHelpTeam hi there is there a signal issue in the EH5 area? My sky box just says "initialising" and I have no access to any channels, or catch up. WiFi seems to be OK though.
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-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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John Lappin (@johnglappin) reported from Dunfermline, Scotland@Carra23 on @SkySports Football show this morning was class, when Lee Boywer on - “ did u take you car for a test drive with bad eyesight “ 🤣🤣🤣
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kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Crash. (@Crash49676428) reported@GazWallace402 @SkySports No. The law says if the ball touches the camera which it did it becomes a dead ball play must stop thats the law no goal free kick to Norway that's the law , the law was broken and disadvantage to Norway which by definition is cheating
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ChristopherScotland (@ChrisScotland21) reported@SkySports Terrible celebrations wow
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tO (@OmalleyAFC) reported@B_JMills @F_Edits @SkySports The absence of a signal from the chip is evidence, but it isn’t definitive proof that no contact occurred. VAR is supposed to consider all the available evidence, including the footage and the ball’s trajectory.
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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Just A Mom (@shawnmikey716) reported@MichelleBeckett @SkyUK @VodafoneUK I had the worst time with them, my dad wanted to take over my mom's account, after her death, as his first cell phone. They made it impossible. He finally gave up and got a new number 😞
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sohel basravi (@BasraviSohel) reported@JHUGUESSS @_BeFootball @SkySports u r jst a kid dont how bad he plays
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Light (@lightsockss) reported@F_Edits @SkySports nah man It's unlucky though don't think there's a valid reason to disallow the goal. **** like this could happen
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DGH (@DavidHa28575667) reported@SkyFootball @SkySports If its struck the wire yes of course it should the game should be at least replayed so many bad decisions
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Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported@MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.
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Gist Hubz (@GistHubz) reported@SkySports Switzerland matched Argentina for large spells. Playing with 10 men against a team of that quality is an almost impossible task. However, football needs consistency. If Embolo's incident led to a red card, fans deserve to know why similar challenges often go unpunished.