Sky Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH16, EH12, EH3, EH4 and EH15.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Penicuik, Tranent, Musselburgh, Prestonpans, Kirkcaldy and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Dunfermline |
Internet | |
| Edinburgh |
||
| Dunfermline |
TV | |
| Dunfermline |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
-
𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Melissa Richardson
(@m_richardson1) reported
from
Dunfermline, Scotland
@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
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Colin Keicher
(@ColinKeicher) reported
from
Cowdenbeath, Scotland
@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB
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james baillie
(@belch68) reported
from
Rosyth, Scotland
@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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PTM
(@PTMcDLL) reported
from
Broxburn, Scotland
@SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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abi
(@YouTwitt2022) reported
@SkySports & @Talksport need to check who they employ Talksport hire the shittest of the **** to chat more **** & embarrasse themselves on a regular, Sky sports are supposed to employ impartial commentators but they have Carra & Neville who dont know how to be impartial Fix up
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cat 🤓
(@cacaannex) reported
Hey @SkyHelpTeam @skytv any way you can stop sending me letters about coming back to Sky. Cause it ain’t gonna happen buddy 🙃. Your service was pish. That’s why I left. Quite happy with my current package with Virgin thanks 🤪.
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🔱Ph£nom£πalFiππ💯
(@phenomenalfinn7) reported
@Chels_HQ @SkySports Can't we just terminate his contract just like Barkley 🙆😭😭,he is inevitable ffs
-
A-Fire Gaming
(@GamingAFire) reported
@SkyUK Its been about 2-3 weeks of 1mb speeds I pay for over a 70mb if you use your website is crashes with a message its not you its us and if you ring all you get is "PRESS 1 IF YOU WANT US TO SEND A TEXT MESSAGE WHEN YOUR PROBLEM HAS BEEN RESOLVED" and then the line goes dead.
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a boy named stu
(@barnyrufc) reported
@SkyHelpTeam you have to pay for the best films now the rest are crap
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Mandy Sheridan
(@MrsSherrec) reported
@SkyHelpTeam and that message link doesn't work when I log into my account
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Pete Crowther
(@thechelskikid) reported
@iam_brau @SkySports Can't sign him on loan as they already have Colwill. Poor from Sky.
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Holly 🦁
(@HollyJen86) reported
@SkyUK I’m so gutted you can’t set programme reminders on the sky q boxes. I appreciate you can record but that doesn’t help when it’s a live event!
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ALUN 🏴🏴🇬🇧
(@taffinator) reported
@SkyHelpTeam any possibility to that you can answer my questions? just spoke to your customer services and they weren't impressed!
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Shortpass like thiago
(@bekindandstable) reported
@Rodri_16ball @cityreport_ @SkySports Lol sorry for miss info. But if u put before 7 y. Instead that will be still 500 mill. And then 10 y will be 932 mill . If city explain about sponsorship that will be horrible story. Just oil relation for elite football.