Sky outages and service status in Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 1, 12:36 PM GMT+1.
- Internet (45%)
- TV (30%)
- Wi-fi (25%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH14 , EH11 , EH7 , EH16 and EH8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Dunfermline, Edinburgh, Tranent, Prestonpans, Kirkcaldy, Dalkeith, and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline
|
Internet | 1 hour ago |
|
Dunfermline
|
Internet | 3 days ago |
|
Edinburgh
|
Internet | 4 days ago |
|
Edinburgh
|
TV | 5 days ago |
|
Edinburgh
|
Wi-fi | 5 days ago |
|
Tranent
|
Internet | 5 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
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нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Internet down, any idea when it’ll be back on?
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PointlessSword (@PointlessSword) reported from Edinburgh, Scotland@AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.
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Owen (@owenwilliam99) reported from Edinburgh, Scotland@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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Bryce (he/him) - Proudly Autistic (@brycejustweeted) reported from Dunfermline, ScotlandHi @SkyHelpTeam @OpenreachHelp my fiber optic to the premises broadband in Dunfermline has gone down can I ask when your expected to fix this? #dunfermline #fife #broadbandoutage
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NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland@SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?
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Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Kate Wane (@K8WANE) reported from Edinburgh, ScotlandHi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
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Taggy MacRob (@edinbos) reported from Penicuik, Scotland@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Justene Ewing (@JusteneEwing) reported from Mid Calder, ScotlandThe new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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bookmeister he/him (@bookmeister) reported from Edinburgh, ScotlandAbsolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, ScotlandJust recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
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Angie Ball (@SanjieB) reported from Edinburgh, Scotland@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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▶️🔼🔼 (@depeche2) reported from Edinburgh, ScotlandHey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bego (@bezosishere002) reported@Blue_Footy @SkySports **** you idiot you have been saying the same **** for the last three months
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mark walker (@walker7698) reported@SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25
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Ricky (@Ricky81D) reported@tonylon83 @SkyHelpTeam @skytv Honestly, all they have to do is put a phone number on the website, or better still give existing customers the deals new customers get, £149 a month existing, same deal as a new customer £49 for 24 months.
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Allén Mûtähi (@AllenNext) reported@SkySports As usual, England are being over hyped, but after a few games it will be back to complaining about a myriad of issues on the pitch. England 2 - 2 Croatia
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chukwu Nonso (@TimmyBlaq007) reported@SkySports The worst England defense call up
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United Synergy 🔰 (@Utd_Ste) reported@Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff
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Prof Doug Kell CBE #FBPE #FBPA🔶🇪🇺 (@dbkell) reported@SkySports claims it is free to watch the cricket and I am logged in but their who shtick makes it impossible as they are only interested in forcing me to join the paid one. Which I shall NEVER do while Murdoch runs it. DISGUSTING.
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🧊🇪🇨🇵🇹🇨🇮🇸🇳🇨🇻🇭🇷~ (@d_ftbl) reported@CFCKhris I couldn't tell you tbh. But I'm damn sure its not what Skysports media manager class as a big game or not(they're all derbies anywayslmao)
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Dr Emily Fisher (@ejfisher1) reported@SkyUK I am at my wits end. I have called numerous time this week and have wasted hours of my time. I still have a sky glass that doesn’t work and no updates on changing my broadband which I apparently need to make my glass work. Can I speak to someone who can help?
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Mathew Banks (@banks_math60699) reported@SkySportsDarts @SkySports Bad drunken English, but you get the point.