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Sky

Sky service status in Edinburgh, Scotland

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH16 , EH11 , EH6 , EH4 and EH12 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Dunfermline, Gorebridge, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Wi-fi 1 day ago
Edinburgh Wi-fi 1 day ago
Edinburgh Internet 3 days ago
Edinburgh Internet 5 days ago
Edinburgh E-mail 7 days ago
Edinburgh Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • CaptainBryce
    Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

  • PeteStew_
    Peter Stewart (@PeteStew_) reported from Broxburn, Scotland

    Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • Brooke_Hobbsxo
    Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • janeOfArk
    Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

  • JamieDoc12
    Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • jambotree
    Tweeee (@jambotree) reported from Mid Calder, Scotland

    @Gawky77 @SkySports Sorry, poor assumption! Got everything crossed for her 🤞🏻🤞🏻🤞🏻

  • StevenFairlie
    Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • ashleighlsX
    -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 8gzd8k76nM
    Paul (@8gzd8k76nM) reported

    @Greeny14516 @SkyHelpTeam I truly and honestly believe you are the exact type of customer who is a right pain in the arse, rude and just vile yet you take it out on agents and then complain and moan and say its their fault when they won’t bend to your will. Horrid woman

  • bulletv1
    Mark Ralling (@bulletv1) reported

    @SkyHelpTeam at my wits end. My 75 y/o Mum moved home and upgraded to fttp. Call package change to pay as you talk. Been told it was in the key facts and now she had a £70 bill for 12 phone calls. Now switched to anytime call at £12 a month but no one can help us with the £70

  • Jacobwardrop
    Jacob Wardrop (@Jacobwardrop) reported

    @SkyHelpTeam I’m on the phone to them as well. They say they can’t book an engineer if you can’t do a Line test. But you can’t do a line test which is the problem. Really struggling to understand how this is anyway a decent system. I think I’ll be advised to cancel and go with BT.

  • KLloyd30053821
    K Lloyd (@KLloyd30053821) reported

    @GNev2 @SkySports The only time you went out on your own to manage a football club in Spain you failed. You couldn’t run a bath in fact. You have never set up your own business, you have not got the brains. Stick to football.

  • Legendof1983
    AndrewHarrison (@Legendof1983) reported

    @Bruce_Ball27 @SkySports I ended up watching the game on mute as that was the worst commentary I’ve ever heard.The saddest part is there will more than likely be a decent commentary pair for the City vs Liverpool game tonight.

  • PULdefender
    PULtruthdefender (@PULdefender) reported

    @AnthonyRJoseph @SkySports Willie Collum couldny spell VAR the stupid wee idiot

  • CamJames41612
    Cam James (@CamJames41612) reported

    @SkySports Glad she lost I’ve never disliked somebody I don’t know more

  • arboy1971
    Richard Simmons (@arboy1971) reported

    @SkyHelpTeam 35 minutes on hold and counting, waiting for retentions team to answer the phone. Do @skytv want my custom? Appalling service. #cancelsky

  • GordonCook23
    Gordon Cook (@GordonCook23) reported

    @bumbleysmum @SkyHelpTeam That’s shocking. How can they run a business like that. No flexibility or trying to help a little girl out at Christmas

  • 8gzd8k76nM
    Paul (@8gzd8k76nM) reported

    @Ajkc_at_home @SkyHelpTeam Whilst it can be annoying to have internet problems, its domestic broadband so it has no bearing nor gives you no right to work from home so get yourself into the office