Sky Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH12, EH6, EH7, EH8, EH11 and EH16.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Gorebridge, Kirkcaldy, Edinburgh, Loanhead, Broxburn, Dunfermline, Tranent, Dalkeith, Penicuik, Musselburgh and Prestonpans.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!
-
William
(@bunsen1978) reported
from
Edinburgh, Scotland
@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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Darren Rose
(@Darrenrose7Rose) reported
from
Burntisland, Scotland
@SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product
-
Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
-
Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
-
Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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Peter STEVENSON
(@percivalpete75) reported
from
Kirkcaldy, Scotland
@SkySports WTF! That's gotta be a record?
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Tweeee
(@jambotree) reported
from
Mid Calder, Scotland
@Gawky77 @SkySports Sorry, poor assumption! Got everything crossed for her 🤞🏻🤞🏻🤞🏻
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Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@SkyUK signal is absolutely shite as per..
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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Jane Darkes
(@janeOfArk) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Ransom
(@SaraLBlues) reported
@SkyUK - you’re ruining Christmas. #remotecontrol totally not working. It’s less than 3 months old. No #diehard on Christmas Eve? We’re not friends anymore #skyglass @sky @SkyUK 😭 😭 YES I’VE CHANGED THE ******* BATTERIES 😭 😭
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Tom Jones
(@TomJ37) reported
@SkySports **** you sky blacking out @Nflgamepassuk for the @dallascowboys. #WastingMoney with your last minute unscheduled changes. #Wankers.
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Jamie Stocker
(@JamieStocker) reported
@SkyHelpTeam hi team. Is there an issue with catch up/on demand Unable to download anything or access online services on sky q
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Darren
(@YurtleTehTurtle) reported
@SkyHelpTeam Ordered a replacement SkyQ box on 12 Dec (diagnosed with Hard Drive failure by support), told it would arrive on 14th. Called on 14th told it would arrive next day. Called on 19th told it would arrive by Christmas. Guess what, it’s now Christmas and still no box.
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Mave
(@RuvimboMave) reported
It’s official. @SkyHelpTeam wifi is terrible. Doesnt work with my iphone at all. A few months into being a BB customer and honestly the worst.
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Dina Begum
(@dinasfoodstory) reported
4 days without the landline phone and broadband (think I’ve used up most of my phone data) and @SkyUK are still resolving the issue. Can’t do much in way of work or entertainment. Wondering how much longer it’ll take? @SkyHelpTeam
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Mat
(@MatStokesy) reported
@LastWordOnSpurs @skysports_sheth @SkySports Who gives a **** what Chelsea rent boys are doing or buying.
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Emma Green
(@Greeny14516) reported
@SkyHelpTeam Wishing for a response in regards to my complaint. How foolish of me!
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Sebster™🇾🇪
(@Sebmeister) reported
@DanielaNadj Apparently according to a recent interview. The Head of #ITV will stand by him just like Amazon & BBC did. (Other than Andy Gray formerly of SkySports) I’ve never seen a high profile figure in the UK ever being dropped by a media platform regardless of what they’ve said or done
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Digger Barnes
(@beaks1973) reported
@SkyHelpTeam sky broadband has been shocking over the last 24 hours , I pay for Superfast and yet don’t get over 1mb - the service checker shows no issues