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Sky outages and service status in Edinburgh, Scotland

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 22, 9:15 AM GMT+1.
  • 54% Internet (54%)
  • 31% Wi-fi (31%)
  • 8% E-mail (8%)
  • 8% TV (8%)

The latest reports from users having issues in Edinburgh come from postal codes EH7 , EH1 , EH4 , EH12 , EH8 and EH16 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, and Dalkeith.

CityProblem TypeReport Time
Edinburgh Internet 5 days ago
Dunfermline Wi-fi 7 days ago
Edinburgh Wi-fi 8 days ago
Edinburgh Internet 12 days ago
Edinburgh TV 14 days ago
Edinburgh Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • StevenFairlie
    Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • ashleighlsX
    -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • debs_anderson42
    Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    @DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • pielcarni1888
    Pielcarni* (@pielcarni1888) reported from Dunfermline, Scotland

    @GarethM77195807 @SkySports And it's never been okay

  • duklaprm
    paul macready (@duklaprm) reported from Broxburn, Scotland

    @SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.

  • MellowScotJulia
    Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland

    @SkyHelpTeam Also not working on 503 either

  • nocomment041009
    ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • architectjj
    John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • JillScorer1
    Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland

    @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

  • Lynzsb
    Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland

    @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • NPurdonLiviFC
    Nathan Purdon (@NPurdonLiviFC) reported from Broxburn, Scotland

    @Lizzie_Edwards @SkyHelpTeam Just started back working for me! Was down 2hrs I reckon

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SH42211126
    WS2G6 (@SH42211126) reported

    @demmylarde_ @SkySports Khusanov never made attempt to win the ball , he was nowhere near , officials been trash , red as it gets

  • h_chris59114
    Chris H (@h_chris59114) reported

    @jammierooroo @SkyUK Sky are some of the worst out there

  • cal52612
    One Cal (@cal52612) reported

    @jammierooroo @lisareality1 @SkyUK I'm going through same with VM , promised over 300 on Internet connection barely reaching 50 but according to them its over 200 and not a problem, I've even explained to them its no good measuring to Dublin where the server is,measure from the property in the North East, useless

  • JulieKay080619
    Jk (@JulieKay080619) reported

    @SkyUK I have spent 7 days trying to get a complaint resolved with sky to no avail, following over ten hours on their messaging chat and 3 hours on the phone, so no choice but to go formal and go to CICAS under consumer rights.

  • Iolanthe2345
    Iolanthe2345-Trainee Gargoyle of Beelzebub (@Iolanthe2345) reported

    @jammierooroo @CindyTh3Dog @SkyUK And with more things online, and you are told NEVER to share your password. It doesn't make sense.

  • CDBaker86
    Chris Baker (@CDBaker86) reported

    Another one to add to the list this season! Maybe @FA_PGMOL can explain why Dermot Gallagher blamed Romero for this incident on @SkySports?

  • dalot_diog57679
    Diogo dalot (@dalot_diog57679) reported

    @talkSPORT @SkySports @NOW Big retard can’t form his own opinion and has to read it off the screen

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @SkySports Yet another shot sky advert. How many times do you have to block, mute & say I don't like this advert before you stop bombarding me with SKY crap?

  • SlowkittyCarole
    Carole (@SlowkittyCarole) reported

    @jammierooroo @SkyUK Doesn’t surprise me at all. They are a horrible company to deal with. Truely awful.

  • bluearmy2015
    SuperPosh2021 (@bluearmy2015) reported

    What a disgrace @skytv are been on the phone for an hour my Aunty is expected to pay £50 a month for lowest form of broadband because she can’t have full fibre due to a care package on her phone, after 18 years as a customer I expect better @SkyHelpTeam