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Sky outages and service status in Edinburgh, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 23, 1:09 AM GMT+1.
  • 47% Internet (47%)
  • 27% Wi-fi (27%)
  • 20% TV (20%)
  • 7% Phone (7%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH6 , EH4 , EH17 , EH7 and EH11 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Musselburgh, and Dunfermline.

CityProblem TypeReport Time
Edinburgh Internet 2 days ago
Edinburgh Internet 2 days ago
Edinburgh Wi-fi 5 days ago
Dalkeith TV 5 days ago
Edinburgh Internet 10 days ago
Edinburgh Wi-fi 10 days ago

Nearby cities with recent reports

Dalkeith

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • dittywilliam2
    dittywilliam2 (@dittywilliam2) reported from Dalkeith, Scotland

    @SkySports In Scotland St Mirren and Celtic weren’t allowed to cancel the game even though St Mirren had only 4 first team playing the other 7+ reserves!! St Mirren played a brilliant game and managed a 0-0 draw!! I’ll never understand SPFL powers that he’s thinking or deduction!

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • SarahWatt13
    Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • ashleighlsX
    -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • _UmerTahir_
    Umer Tahir (@_UmerTahir_) reported from Inveresk, Scotland

    @SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?

  • belch68
    james baillie (@belch68) reported from Rosyth, Scotland

    @SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working

  • RobertGlen3
    Robert Glen (@RobertGlen3) reported from Cockenzie, Scotland

    @SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?

  • HoodBroxi68
    Evelyn Hood (@HoodBroxi68) reported from Burntisland, Scotland

    @SkyUK are there issues with internet mines more off than it’s on at the moment?

  • trevorcowin
    Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • ggg1970
    Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • ElliotGrubb
    Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

  • JillScorer1
    Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland

    @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

  • jambotree
    Tweeee (@jambotree) reported from Mid Calder, Scotland

    @Gawky77 @SkySports Sorry, poor assumption! Got everything crossed for her 🤞🏻🤞🏻🤞🏻

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳

  • kp71
    KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • ben_cole90
    juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @LUFCSmith25 @seanybizzle @SkySports Who is awful

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Early911
    Nick Moss (@Early911) reported

    @SkySports Can’t enjoy being fed endless net zero, DEI and poor commentary

  • LeProfMartin10
    Professor Martin (@LeProfMartin10) reported

    So moronic of @SkySports to focus on the relegation crap than the real thing

  • amyrichards03
    Amy Richards (@amyrichards03) reported

    @SkyHelpTeam can I have some help? I’ve DM’d.

  • RanchScimitar
    Ranch flavoured Scimitar (@RanchScimitar) reported

    @talkSPORT @SkySports @NOW Now TVs sports streaming service is utter tripe btw. A User Interface that looks like something from the early 90’s. Constant lagging.

  • greenbhoy65
    #Greenbhoy65 (@greenbhoy65) reported

    @ScotlandSky hey @SkySports @ScotlandSky Instead of fanning the flames, why don't you lot produce the evidence of assaults-your cameras were all over the place...and not edited versions but the full context..we've all now seen the Hearts player stamping on a fan's phone. criminal damage??

  • ettxene
    ettiene (@ettxene) reported

    I’m so pissed man. @SkySports **** your corporation! Final whilst at Selhurst and you cut ALL coverage of Arsenal, no mention of us winning the league?

  • theportgreen67
    Portgreen67 (@theportgreen67) reported

    @maroonajambo @BBCSportScot @SkySports Went looking for it tonight,was up at bbc chookter before I realised it was only on sky Poor show tbh

  • mcfc68
    Andy (@mcfc68) reported

    @GoonerGirl1969 @SkySports Because no one cares about Arsenal ******* horrible *****

  • kowalskiukk
    Kowalski (@kowalskiukk) reported

    @SkyUK I was staff for 19 years and received 2 years free viewing as part of my leaving package.Tried calling the number advised on the letter and there is no option to discuss options and am now in an endless text exchange with AI. Awful service, used to be a great business.

  • caroline_belle_
    Caroline Johnson (@caroline_belle_) reported

    @skysports @skytv I am cancelling my subscription tomorrow. Not renewing after this **** show today!! Where are the winners @Arsenal