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Sky outages and service status in Edinburgh, Scotland

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Edinburgh, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received Aug 4, 6:08 PM GMT+1.
  • 50% TV (50%)
  • 38% Internet (38%)
  • 13% Phone (13%)

The latest reports from users having issues in Edinburgh come from postal codes EH6 and EH1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Loanhead, Rosyth, Tranent, Prestonpans, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh TV 5 hours ago
Dunfermline Phone 12 hours ago
Dalkeith TV 1 day ago
Dunfermline TV 3 days ago
Edinburgh Internet 5 days ago
Loanhead TV 22 days ago

Nearby cities with recent reports

Dunfermline

2 recent signals

12 hours ago
Dalkeith

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • Lynzsb
    Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland

    @SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues

  • CaptainBryce
    Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    .@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

  • NPurdonLiviFC
    Nathan Purdon (@NPurdonLiviFC) reported from Broxburn, Scotland

    @Lizzie_Edwards @SkyHelpTeam Just started back working for me! Was down 2hrs I reckon

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • HoodBroxi68
    Evelyn Hood (@HoodBroxi68) reported from Burntisland, Scotland

    @SkyUK are there issues with internet mines more off than it’s on at the moment?

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    "The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland

    @SkyHelpTeam Internet down, any idea when it’ll be back on?

  • glenharley71
    Glen (@glenharley71) reported from East Calder, Scotland

    Sounded like @Carra23 said @ivantoney24 went down like a 'sack of studs' on @SkySports #brentfordvsbrighton due to Veltman standing on his toes...again 🤭🤭

  • ColinKeicher
    Colin Keicher (@ColinKeicher) reported from Cowdenbeath, Scotland

    @SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • adamwood4iv
    Advogado (@adamwood4iv) reported

    @SkySports I think he has caused enough damage people it's time to let this chap go

  • crunchwwrl
    Crunch 🍒⚪ (@crunchwwrl) reported

    @TrylineUK Problem with SL+ is it's not available as an app on smartTVs. I'd rather carry on watching @SuperLeague directly on my TV via SkySports+ than on my laptop, tablet, phone or having to muck around w/ mirroring & casting* *A lot of the older generation probably couldn't work that!

  • Bantamigo88
    JamieB (@Bantamigo88) reported

    @SkyHelpTeam never once had a problem with Sky Q or my broadband but since I’ve had Sky Stream and new fibre broadband installed it’s absolute shite. TV constantly freezing #sky all you guys do is tell me to restart my router 🙄

  • Peter31252560
    Peter (@Peter31252560) reported

    @KingselehSzn @SkySports Corruptino and the clan of MAGA-sect don't support football, they only support their own 💰💰💰

  • WingersWing
    Skimmy (@WingersWing) reported

    @SkySports Who cares? **** him

  • zapaz66
    zapaz (@zapaz66) reported

    @wuds100 Who pays for skysports news these days? I rarely watch it, just when I'm flicking past. It's terrible, I'm surprised it's still going.

  • DoctorABC99
    Sr.Carangueijo (@DoctorABC99) reported

    @SkySports MORE COMMERCIAL?? This mfker is crazy, this US cup they had to invent the ******* hydration break just to sell more commercial breaks. **** this idiot

  • 30ownsyou_
    30 (@30ownsyou_) reported

    @SkySports Garbage

  • MurphD100
    Tank (@MurphD100) reported

    @ECB_cricket love cricket but The Hundred is absolute dross. Why would you pay £40 for this meaningless franchise nonsense. If the crowds are down 20% this year it will only get much worse. @SkySports

  • pound4pound2919
    Pound4Pound MMA/BOXING (@pound4pound2919) reported

    @Zuffa_Boxing @paramountplus @SkySports lets be honest Zuffa women boxing will fail, MVP already taken over that especially with the matchroom partnershio