Sky Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH4, EH13, EH16 and EH5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Penicuik, Tranent, Inverkeithing, Dalkeith and Prestonpans.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Dunfermline |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Colin Keicher
(@ColinKeicher) reported
from
Cowdenbeath, Scotland
@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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PTM
(@PTMcDLL) reported
from
Broxburn, Scotland
@SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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james baillie
(@belch68) reported
from
Rosyth, Scotland
@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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Melissa Richardson
(@m_richardson1) reported
from
Dunfermline, Scotland
@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Saintly
(@Shaunsaint1976) reported
@SkyHelpTeam Already awaiting a manager call. Although this is the third time a manager call has been promised, first two never called. So I am not exactly expectant.... whole thing is a farce.
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devon wilson
(@devsuzuki22) reported
@LialLeo @SkySports Nope. Won't be long till you shouting Ole out after the inevitable bad run. Delusions...
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Richard Lee
(@RichALee) reported
@SkyHelpTeam The issue is with you and not with me. Can you tell me what the problem is in my area and when I will will get the broadband speed I am paying for? At the moment I can do nothing.
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Martin
(@thehubbstar) reported
@SkyUK @OpenreachHelp u have tonight cancelled my broadband service due to an internal failing.I am being told I have to restart the order process again.This is completely unacceptable- if u can turn off my internet service instantly - u can turn it back on instantly!!!! @Ofcom
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Shaun Saintly
(@Shaunsaint1976) reported
@SkyHelpTeam Our if interest, what is the most senior person that a customer can contact to try and get a sensible and fast decision? By fast I mean with a day or two, not a month? By sensible, I mean someone who won’t just say, that is what the system says?👍
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Judetaym
(@judetaym) reported
@Mr_B_solihull @SkySports My last reply is proof, if you truly have never seen one then it just proves your ignorance towards liverpool fans.
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David Talisman
(@davidtalisman) reported
Please @SkySports don’t have @DarrenBent as the Spurs pundit. This man flopped so hard he’s only remembered for such a bad miss that he had a public spat with his boss (I was there, it was one of the most frustrating misses I’ve ever seen.) And so he hates us and slags us off.
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Martin
(@thehubbstar) reported
@SkyHelpTeam If you can disconnect them - you can reconnect them. It’s not a physically issue - it’s not my failing. It’s yours. You just need to get the right person out of bed. This is absolutely ridicolous and I will continue tweeting yourself and @OpenreachHelp until I am reconnected.
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dan
(@PHAROAH_D) reported
@skytv @SkyHelpTeam I have been without sky tv signal for over 1 month now, I have called several times and cannot get through, email no reply and to top it over the Twitter can access my account. Over 1 month and nobody can either bother to pick up the phone. Daniel Saron
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Paula
(@PaulaL1882) reported
@SkySports why have you got the awful canned crowd noise playing on both channels that you are showing the Spurs game on?