Sky Outage Report in Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Edinburgh come from postal codes EH6, EH9, EH1, EH7 and EH16.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Longniddry, Kirkcaldy, Penicuik, Broxburn and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Peter STEVENSON
(@percivalpete75) reported
from
Kirkcaldy, Scotland
@SkySports WTF! That's gotta be a record?
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!
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Tweeee
(@jambotree) reported
from
Mid Calder, Scotland
@Gawky77 @SkySports Sorry, poor assumption! Got everything crossed for her 🤞🏻🤞🏻🤞🏻
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Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
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Darren Rose
(@Darrenrose7Rose) reported
from
Burntisland, Scotland
@SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product
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Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Jane Darkes
(@janeOfArk) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Ann Bennett
(@FionaAnnBennett) reported
@SkyHelpTeam Hi. We were promised a call at 1pm today, to help us re-set up my husband's lost/found mobile phone. We are sitting and waiting.
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Tarlach Ó Cuinn
(@MiseTarlach) reported
@AgentScotland @SkySports They give more exposure & resources to the English women's league. I've also noticed that they have yet to show an SPFL game on UHD. They treat the game with distain and the sooner SPFL are rid the better.
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam Doesn't help me or the many others without Broadband at the moment though does it... Even when we are providing you with evidence of a wider issue you still don't seem to be reacting. Shocking.
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam They have and are getting different advice. New routers being sent out, engineers needed, no faults in the local area.... There is clearly an issue, and no-one seems to want to get it resolved.
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Richard
(@Richardpcoop) reported
@SkyHelpTeam hi Sky. Having huge problems with my broadband and need to book an engineer. Can’t find how to book that - please can you help? Thanks
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Ben Murphy
(@muff5) reported
@SkyHelpTeam Thanks Becca, move on to the next customer to the next customer to fob off 👍
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam Hi Matt, it was my dad that spoke with your customer service team. Our internet will drop out mostly at weekends and we can not access it for 30 min. My dad called as we have had these problems years ago. Instead of listening said ‘I should know my job been doing it for 8 years’
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam I believe they ran some checks but in the pre call my dad was informed there was a problem. They have agreed to send an engineer out but the customer service advisor was so rude. Not impressed
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Inside The SPFL
(@AgentScotland) reported
@8obbyanderson @SkySports They got the SPFL for a peanuts and rode it rotten all for their own gain, they'll never get another gig where they can create so many hours of original TV for so little investment, BT had a chance to show us how much they appreciated us and their bid was a total embarrassment.
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doug kerr
(@dougkerruk) reported
@SkyHelpTeam issues in Edinburgh (eh3)? My internet is completely dropped, router says broadband disconnected. Has been fine for months and this morning, have followed all the troubleshooting steps. Please let me know asap as I work remotely!