Sky

Sky Outage Report in Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH12, EH16, EH3, EH4 and EH15.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Edinburgh, Scotland 01/28/2026 11:00

January 28: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Broxburn, Dunfermline, Tranent, Dalkeith, Penicuik, Musselburgh, Prestonpans and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomBroxburn TV
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • scottr8480 Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Kai fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • tamsbird Audrey Whitehead (@tamsbird) reported from Edinburgh, Scotland

    @SkyHelpTeam Amazing how we can upgrade no problem try to downgrade is another matter.

  • judy2k Judy2k (@judy2k) reported from Bonnyrigg, Scotland

    @rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).

  • thompsonneil15 Neil Thompson (@thompsonneil15) reported from Edinburgh, Scotland

    About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl

  • scottr8480 Scott Ralston (@scottr8480) reported from Penicuik, Scotland

    Not having @TrueGeordieTG comment the Ksi@ fight is crazy, @SkySports cancel my subscription thanks#wewantgeordie#skysucks

  • JoanMcAlpine Joan McAlpine (@JoanMcAlpine) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.

  • _Just_Steve_ Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    @SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.

  • Graemeo26 Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    @SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone

  • johnmichealfol1 john micheal foley (@johnmichealfol1) reported from Edinburgh, Scotland

    @SkyCricket @SkySports Unlucky you lot are has been England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 are crap never win anything it’s a tough life

  • StevenSneddon3 steven sneddon🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenSneddon3) reported from Edinburgh, Scotland

    @SkyHelpTeam @SkyUK any issues with broadband in ky12 9ed area of Dunfermline

  • rik3sxty Richard (@rik3sxty) reported from Edinburgh, Scotland

    @andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂

  • accountantfaith Faith Simpson BA FCCA (@accountantfaith) reported from Edinburgh, Scotland

    So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice

  • StuartDunkley20 Stuart Dunkley (@StuartDunkley20) reported from Dunfermline, Scotland

    @SkySports really need to sort there shit out because I was wanting to watch the @NewYorkRedBulls v @LAGalaxy game but changed the time because of the EFL match I have now missed the game because of this shit I am absolutely disgusted with @SkySports as I am a big @LAGalaxy fan

  • _Just_Steve_ Steve Evans (@_Just_Steve_) reported from Edinburgh, Scotland

    I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam

  • Toolbag4 Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • mastermc0 Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

  • RadicalSheep Ian Campbell Foster (@RadicalSheep) reported from Edinburgh, Scotland

    @virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.

  • paulforsyth7867 Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.

  • Leebo_OM Lee Hewat (@Leebo_OM) reported from Edinburgh, Scotland

    @shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JJackieMitchell Jackie Mitchell (@JJackieMitchell) reported

    Trying to work from home when @SkyHelpTeam drops out for minutes at a time mid video call or mid process. Following the online steps doesn't work, and cannot find any way to speak to someone urgently.

  • sophb66 Soph v34.4 (@sophb66) reported

    @SkyHelpTeam I would like some customer service from you that doesn’t keep saying “call this number and wait on hold for 5 hours” I have had nothing but shoddy customer service who just fob me off to an 0845 number

  • Tullocarm Tullocarm (@Tullocarm) reported

    @Slim_Kojo I've had no broadband for 7 DAYS. I'm leaving @SkyHelpTeam for Community Fibre - cheaper and faster so I've been told by a Sky technician. BT were a ripoff too. Sky your service is 💩

  • Angela84023188 Angela (@Angela84023188) reported

    @Digital_Dru @SkyHelpTeam Same issues here. Do we have an estimated fix time? This is all becoming so tiresome. I have just bought a mobile router for £65 and £36 for a SIM for temporary data to use whilst this is ongoing on top of the £55 p/m to Sky for faulty fibre. I hope compensation will be issued.

  • MichaelHodge90 Michael Hodge (@MichaelHodge90) reported

    @SkyHelpTeam Fewer phone calls help by DMs also it would be good to see some behind the scenes content that we as customers wouldn't normally see

  • NuckingFuts24 Phil (@NuckingFuts24) reported

    @AnfieldEdition @SkySports We've been told for the last what, 5 years that we'll have a "big summer". It never comes. It won't come this summer or next summer or any other summer if FSG are in charge.

  • spike18_06 Robbie Gardner (@spike18_06) reported

    There is an issue with #SilentWitness Series 26, episode 9 it won’t let me download it in SD or HD on #SkyQ @BBCiPlayer @SkyHelpTeam @BBCOne

  • Sarb21493544 Sarb (@Sarb21493544) reported

    @AnfieldEdition @SkySports He never spoke out against Hicks or Gillett either. Now spreading this fake PR crap we get every year. No big summer esp with no CL

  • ThisIsKateL Kate (@ThisIsKateL) reported

    @SkyHelpTeam please give your engineers better training. Twice in the last year they've disconnected my entire block of flats from the (freeview) aerial when connecting someone to Sky Q, it's taking me months and ££ to fix their mistakes.

  • mrswendyflea Wendy Beckett (@mrswendyflea) reported

    @SkyHelpTeam are there any issues in the CM18 area? Internet has dropped several times during the day for the last week. Now dropped and no come back with no issues in the house & a working phone! I’m working from home so need this sorting.