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Sky

Sky Outage Report in Edinburgh, Scotland

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH16 , EH11 , EH6 , EH4 , EH12 and EH8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Dunfermline, Gorebridge, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Internet 3 days ago
Edinburgh E-mail 4 days ago
Edinburgh Internet 6 days ago
Edinburgh Internet 7 days ago
Edinburgh Internet 8 days ago
Edinburgh Wi-fi 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • PeteStew_
    Peter Stewart (@PeteStew_) reported from Broxburn, Scotland

    Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!

  • trevorcowin
    Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • johnross77
    john ross (@johnross77) reported from Tranent, Scotland

    @bugsy_7 @SkySports Drive down to Goswick GC 50mins for me

  • Fionahunter15
    Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • johnglappin
    John Lappin (@johnglappin) reported from Dunfermline, Scotland

    @Carra23 on @SkySports Football show this morning was class, when Lee Boywer on - “ did u take you car for a test drive with bad eyesight “ 🤣🤣🤣

  • MrMattDonlan
    Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland

    @CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • RosaleenShaw
    Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • debs_anderson42
    Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • maryjanesdesk
    Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

  • aland_10
    Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

  • percivalpete75
    Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • ElliotGrubb
    Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • itsmecraigyc
    Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • kp71
    KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • janeOfArk
    Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • harrydawson90
    Harry Dawson (@harrydawson90) reported

    @SkyHelpTeam Another outage in NR area, the fourth this past month. How do I go about leaving sky, I signed a contract with you but you are failing on your side.

  • Mishishell
    Michelle Spicer (@Mishishell) reported

    @SkyHelpTeam If my contract ends on Aug 25 what date can I cancel from without early withdrawal penalties?

  • Always_Decadent
    (why?) (@Always_Decadent) reported

    Sky broadband has been down for 3 hours now!! @SkyUK

  • AshmanRoy
    roy ashman (@AshmanRoy) reported

    @SkyHelpTeam We've got Openreach coming out on Monday thanks, just frustrating because it's such an intermittent issue, embarrassing having to drop out of very important Teams calls. Work systems are Net based mobiles rely on WiFi calling and the landline is such poor quality atm.

  • scottishgamer83
    Scottish Gamer (@scottishgamer83) reported

    @SkyHelpTeam I have Sky Broadband Boost and Mobile. When I have a broadband outage 2GB data should be added to my mobile piggybank but this hasn’t happened for the last 2 outages.I’ve spoken to your Mobile and Broadband people but nobody can help. Can you advise please?

  • AMcFarlandCampb
    Andrew McFarland Campbell (@AMcFarlandCampb) reported

    @SkyHelpTeam every time I turn my Sky Q mini box on after a couple of days on standby, I get error m102. It usually takes two or three reboots to fix this. Is there a better solution?

  • Park07v
    V (@Park07v) reported

    @SkyHelpTeam your data lately has been truly shocking. So so bad

  • MattH1874
    Matt 🦁 (@MattH1874) reported

    @theretroboot Usually is anyway with @SkySports moving games to absolutely stupid times and days.

  • HRHTherealone
    H (@HRHTherealone) reported

    So no @hbomax in the uk because of @SkyUK nice the new movies on sky are crap ie poundshop movies

  • DavidColeman33
    David Coleman (@DavidColeman33) reported

    @SkyHelpTeam Thanks Scott. Am I correct to understand that Sky Q is not available as a Sky Business TV customer (Serviced Apartment/Hotel)? If so, would you mind me asking why this is? Seems strange! Do you think this will be reviewed? Or if there are any plans to offer Sky Q in the future?