Sky

Sky Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH4, EH13, EH16, EH5 and EH12.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Edinburgh, Scotland 12/08/2025 21:35

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Tranent, Dunfermline, Inverkeithing, Dalkeith, Prestonpans and Kirkcaldy.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • ClaireCashBack Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • owenwilliam99 Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • louisjones1874 Louis Capaldi Jones (@louisjones1874) reported from Broxburn, Scotland

    @SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

  • ianfieldhouse Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • ggg1970 Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • CaptainBryce Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • Brooke_Hobbsxo Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • browell103 Bruce (@browell103) reported

    @SkySportsPL @SkySports Cash goes to block the cross he thinks is coming, slides in no where near Kane. Kane then runs away from the ball and initiated contact with Cash to ‘win’ a penalty if your a Spurs fan. Cheat if you support anybody else.

  • Sarahjanie19 Sarah-Jane Whitehead (@Sarahjanie19) reported

    @SkyHelpTeam Wait a minute ... you’re asking me to CALL to make a complaint about the fact that I’ve called twice and and lost a connection within the CALL ?

  • DaveMCnowInKent Dave19 LFC 💙 ⭐⭐⭐⭐⭐⭐ (@DaveMCnowInKent) reported

    @SkyHelpTeam Thanks, but that hasn't helped. I followed the instructions and the test failed after I turned the router back on because I have no Internet. The Internet light is NOT once the router. Help please

  • RSwanson_UK Ron Swanson (@RSwanson_UK) reported

    @SkySports Imagine if they put everyone in jail who broke the rules here. We'd have to create emergency prisons to fit everyone.

  • grouchybstard disenfranchised (@grouchybstard) reported

    @Jeremia93561312 @SkySports I’d be happy with that, but it will be down to Merc mistakes or misfortune rather than Aston’s achievement!

  • Sarahjanie19 Sarah-Jane Whitehead (@Sarahjanie19) reported

    @SkyUK hi, we have been on the phone to your customer service twice and been cut off twice without a call back. Seems really poor after waiting in the 10 minute call queue ...?

  • DaveMCnowInKent Dave19 LFC 💙 ⭐⭐⭐⭐⭐⭐ (@DaveMCnowInKent) reported

    @SkyHelpTeam It's OK. Apparently there is an outage in my Area, can you confirm this via DM please

  • DaveMCnowInKent Dave19 LFC 💙 ⭐⭐⭐⭐⭐⭐ (@DaveMCnowInKent) reported

    @SkyHelpTeam Hi. I have WiFi connected without Internet. I have reset my router but still have the same problem. Help please

  • catipotamus catipotamus (@catipotamus) reported

    @SkyUK can someone provide me with a number I can call someone urgently. My broadband and phone have been cut and it’s causing me problems with work. REALLY URGENT

  • neillev86 Neil Levers (@neillev86) reported

    @SkyHelpTeam Contacted you again today just to be told to call the repair service who told me last tuesday to call you