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Sky Outage Report in Edinburgh, Scotland

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH16 , EH11 , EH6 , EH4 , EH12 and EH8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Dunfermline, Gorebridge, Kirkcaldy, and Loanhead.

CityProblem TypeReport Time
Edinburgh Internet 5 hours ago
Edinburgh E-mail 2 days ago
Edinburgh Internet 4 days ago
Edinburgh Internet 4 days ago
Edinburgh Internet 5 days ago
Edinburgh Wi-fi 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • m_richardson1
    Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland

    @SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • gavsuave
    Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • pielcarni1888
    Pielcarni* (@pielcarni1888) reported from Dunfermline, Scotland

    @GarethM77195807 @SkySports And it's never been okay

  • ben_cole90
    Juanjo #KroenkeOut (@ben_cole90) reported from Edinburgh, Scotland

    @mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments

  • belch68
    james baillie (@belch68) reported from Rosyth, Scotland

    @SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • kaitlyndavidsxn
    kaitlyn (@kaitlyndavidsxn) reported from Edinburgh, Scotland

    @SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.

  • MoBoDrums
    Maurice Brown (@MoBoDrums) reported from Edinburgh, Scotland

    Anyone else having issues with the Sky Go app on @SkyUK

  • architectjj
    John Jeffery (@architectjj) reported from Edinburgh, Scotland

    @SkySports The cat will just expect this level of service next time

  • SarahWatt13
    Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • PTMcDLL
    PTM (@PTMcDLL) reported from Broxburn, Scotland

    @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    @SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????

  • Graemeo26
    Graeme Brown (@Graemeo26) reported from Edinburgh, Scotland

    Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???

  • simy_cs
    Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • adam8mitchell
    Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • MellowScotJulia
    Julia ッ (@MellowScotJulia) reported from Edinburgh, Scotland

    @SkyHelpTeam Also not working on 503 either

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • amandahollis73
    amanda (@amandahollis73) reported

    @SkyHelpTeam are you having issues with broadband in the Southampton area? Wondering whether I should just give up on working today 😜

  • carlsmith1111
    Carl Smith (@carlsmith1111) reported

    @SkyHelpTeam Yes I have tried both.. the answer I got both times was I need to book an engineer.. which isn’t going to help as the whole area are having the same problem.. bout time you sent someone out to fix it I think..

  • perris1712
    Tom Perris (@perris1712) reported

    @speedzx @SkyHelpTeam The vast majority of people aren’t going to pay for a business line, they have enough bills as it is. Providers need to respond better when there are problems, not rocket science

  • SvenjaZoe
    Svenja (@SvenjaZoe) reported

    @SkyHelpTeam I cancelled my broadband order with you yesterday but haven’t had any sort of email confirmation yet? Can you help please?

  • elallo
    E Richard (@elallo) reported

    @SkyHelpTeam Maybe if you invested in decent monitoring tools into your network I wouldn’t have to run my own checks ? If I and lots others are reporting issues , then maybe there is an issue!

  • UkDizzee
    DizzeeUk (@UkDizzee) reported

    @SkyHelpTeam Yes we have done all of that, aswell as reset our route a couple of times to try and fix the issue. We've had an orange light in the middle of the box all morning? Any help on what that is ?

  • KB36
    Kevin Brown (@KB36) reported

    @SkyHelpTeam That doesn't really help because by the time I go through it the hub has generally reconnected so I can't book an engineer etc

  • KateMalyon
    Kate Malyon (@KateMalyon) reported

    @SkyHelpTeam Hi. I’ve received a weird amount of scam calls in the last couple of days. (Since the N London internet / phone went down) A few from a company claiming to be Sky Technical Team asking for router details and saying they’d disconnect my line. I’m ex-directory.

  • IanChuter
    Ian Chuter (@IanChuter) reported

    @SkyHelpTeam Looks like it is getting fixed now. The fact it was sorted so quickly highlights the problem that it took so long to get the problem acknowledged.

  • DHCharles
    Dai Charles (@DHCharles) reported

    @BenSuttonJackal It’s always a difficult one as @SkySports has been a long time backer of the Lions with in depth coverage (and money) & numerous support progs that the BBC just could not give air time to. These would all be traded for a greater one off audience🤔