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Sky outages and service status in Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received Aug 5, 11:48 PM GMT+1.
  • 71% TV (71%)
  • 14% Internet (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Edinburgh come from postal codes EH6 and EH1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 8: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Prestonpans, Edinburgh, Dunfermline, Dalkeith, Loanhead, Rosyth, Tranent, and Kirkcaldy.

CityProblem TypeReport Time
Prestonpans TV 3 days ago
Edinburgh TV 4 days ago
Dunfermline Phone 4 days ago
Dalkeith TV 5 days ago
Dunfermline TV 7 days ago
Edinburgh Internet 9 days ago

Nearby cities with recent reports

Prestonpans

1 recent signals

3 days ago
Dunfermline

1 recent signals

4 days ago
Dalkeith

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SarahWatt13
    Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • iain4546
    Dub (@iain4546) reported from Edinburgh, Scotland

    @SkyUK If the internet goes down I suppose that's the customer goosed?

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • K8WANE
    Kate Wane (@K8WANE) reported from Edinburgh, Scotland

    Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.

  • ben_cole90
    juanjo (@ben_cole90) reported from Edinburgh, Scotland

    @Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe

  • ClaireCashBack
    Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • ianfieldhouse
    Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • Normantweets
    Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    .@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.

  • glenharley71
    Glen (@glenharley71) reported from East Calder, Scotland

    Sounded like @Carra23 said @ivantoney24 went down like a 'sack of studs' on @SkySports #brentfordvsbrighton due to Veltman standing on his toes...again 🤭🤭

  • jill_r_robb
    Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    @SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GarethKerr14
    Gareth Kerr (@GarethKerr14) reported

    @SkySports What is this ****? Lol

  • SEVENByBhishal
    Bhishal7Specter (@SEVENByBhishal) reported

    Mohamed Salah is set to join Turkish side Trabzonspor on a free transfer after mutually agreeing to terminate his Liverpool contract a year early. (@SkySports)

  • SilverFoxLlew
    Neil Llew (@SilverFoxLlew) reported

    @SkyHelpTeam Delighted to have been a customer for 26 years and now receiving the most appalling customer service. Your Sky Mobile team are inept, incapable of resolving my issue, and trying to charge me for the privilege. @Ofcom action next.

  • gttlvfnk
    CMPGNPFNK 👌 (@gttlvfnk) reported

    @eurofootcom @SkySports That is ******* terrible man cancel the season

  • RedSoxDaveUK
    Dave Squires (@RedSoxDaveUK) reported

    @SkySports coverage of Vini / Arsenal is just embarrassing. They are literally wetting themselves for him to stay at Madrid. Never seen so much coverage of a team having reported interest in a player and little more.

  • SowerbyGren
    Gren Sowerby (@SowerbyGren) reported

    @SkySports What a **** this idiot is

  • WhistlerzJoey
    Joey /ˈdʒəʊi/ ⭐⭐ (@WhistlerzJoey) reported

    @SkySports Gianna can't ruin football and still expect support. This world cup has been the worst ever, followed by the one in Qatar.

  • SparklezFC
    Spark FC (@SparklezFC) reported

    @TheScore01 The problem is skysports

  • asitis4
    as it is (@asitis4) reported

    They must be trying her out for some kind of work experience. Truly awful. @SkySports #WOLPVL #CarabaoCup

  • Hezeb91
    Bronx Nation 🏆 (@Hezeb91) reported

    @eurofootcom @SkySports What a horrible injury prone team