Sky Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH12, EH6, EH16, EH3, EH4 and EH15.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Gorebridge, Edinburgh, Broxburn, Dunfermline, Tranent, Dalkeith, Penicuik, Musselburgh, Prestonpans and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Gorebridge |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
-
Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
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Colin Keicher
(@ColinKeicher) reported
from
Cowdenbeath, Scotland
@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB
-
-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
-
Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
-
▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
-
Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Maya Middlemiss
(@mayamiddlemiss) reported
@jkriggins @SkyUK Really sucks Jen!! You should not have to, but have you considered getting a Mivo or something for backup? Central London ffs - really should not have to think about backup for your broadband in 2022
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DDCG
(@DCG1979) reported
@SkyHelpTeam Hmmm maybe in principle but not in practice. Already tried the number on that link no help at all - I’d like to speak to someone who can resolve this but don’t seem to be able to talk to anyone.
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Thommo
(@waynethompson73) reported
Wtf is a candidate for a job still in the interview process doing singing like a bird on Skysports? He wants ******* off for that alone!
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DDCG
(@DCG1979) reported
@SkyHelpTeam How on earth do Sky get away with not keeping records of complaints or staff not knowing how to deal with complaints and of course no one to talk to who actually know what a complaint is! 😡
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Sjöberg
(@KenSjoberg) reported
@SkyHelpTeam Are there some kind of broadband works going on in Edinburgh? My internet (which is usually very reliable) keeps crashing. Started yesterday afternoon. The test on my app says no known issues in my area but I’ve seen other tweets regarding the same issue in Edinburgh
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Elaine
(@starryarryo) reported
@SkyUK kindly STOP sending me junk mail. I don’t know how you have my details but would be grateful if you could remove me from whatever mailing list. I’ve never had Sky nor am I interested. Many thanks.
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Rona Hunnisett 💙 #GTTO #FBCoalition2024 #3.5%
(@FluffyRona) reported
@SkyHelpTeam Why don't you just offer a proper email service rather than the clunky Yahoo platform that's more trouble than it's worth?
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Lewis
(@Lew1sRedburn) reported
@SimonLester24 @UNDERCOVER_JM @SkySports I’ve now had to cancel work because I bought a ticket thinking we would play Saturday
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Jennifer Riggins
(@jkriggins) reported
@mayamiddlemiss @SkyUK Is 5G hotspotting not a backup? But the problem is if someone calls etc.
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Alexandra Bairstow
(@Alex_Bairstow) reported
@SkyHelpTeam still waiting for a call from re: my bill. £39.00 refund in December for lack of broadband & now a charge of exactly £39.00 for a new hub that solved the problem. Followed by a £10.00 late payment charge because YOU didn’t take the monthly payment correctly.