Sky Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH16, EH12, EH3, EH4 and EH15.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Penicuik, Tranent, Musselburgh, Prestonpans, Kirkcaldy and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Dunfermline |
Internet | |
| Edinburgh |
||
| Dunfermline |
TV | |
| Dunfermline |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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iRoy. (There's somebody wrong on the internet.)
(@Roy_Isserlis) reported
from
Ormiston, Scotland
@SkyHelpTeam Did that. Noticed signal is doing from 1 to no bars and back. Never had bad signal here before This happened first in Haddington 6 miles away today, then same back home in Eh35
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Angie Ball
(@SanjieB) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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david taylor
(@davidtaylor57) reported
from
Cockenzie, Scotland
@SkyHelpTeam Not working!!!!
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Kate Wane
(@K8WANE) reported
from
Edinburgh, Scotland
Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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Umer Tahir
(@_UmerTahir_) reported
from
Inveresk, Scotland
@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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Dub
(@iain4546) reported
from
Edinburgh, Scotland
"The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
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Glen
(@glenharley71) reported
from
East Calder, Scotland
Sounded like @Carra23 said @ivantoney24 went down like a 'sack of studs' on @SkySports #brentfordvsbrighton due to Veltman standing on his toes...again 🤭🤭
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Dub
(@iain4546) reported
from
Edinburgh, Scotland
@SkyUK If the internet goes down I suppose that's the customer goosed?
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Jo Parker #SCO 🏴
(@jo31070) reported
from
Edinburgh, Scotland
@SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳
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CB
(@cb222016) reported
from
Edinburgh, Scotland
@SkyHelpTeam @T_27_2 Done that, no issues showing
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juanjo
(@ben_cole90) reported
from
Edinburgh, Scotland
@LUFCSmith25 @seanybizzle @SkySports Who is awful
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Robert Glen
(@RobertGlen3) reported
from
Cockenzie, Scotland
@SkyHelpTeam Hi folks, I still have a problem contacting a known number. If they call me, I receive it ok. It appears on 1471 but if I try to return the call (press 3) I get "this number doesn't exist". Thoughts?
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juanjo
(@ben_cole90) reported
from
Edinburgh, Scotland
@Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@qprtv @SkySports No. Didn't like him. But again all your tiny brain cell can comprehend is nonces and **** football. Did you just out yourself as a *****. Oh I think you did.
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ajaK analA
(@nocomment041009) reported
from
Edinburgh, Scotland
@SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
My broadband is down, please can u fix it as soon as possible. I can't watch TV or listen to music. I cannot wait for couple of days .@SkyHelpTeam #skybroadbandisdown
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Gerard Boyd
(@dundee8cologne1) reported
from
Edinburgh, Scotland
@KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.
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Jill Scorer
(@JillScorer1) reported
from
Dalgety Bay, Scotland
@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Junior Hammy
(@SlickHammyJR) reported
@SkyHelpTeam Hi I am having problems with my internet connection the internet is not working and the power light is solid green and wireless solid green but the internet has no light on the Sky Q Hub and this is the replacement hub I received today.
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Nick
(@Nickbrown201) reported
@SkyHelpTeam hi, how can I get replacement micro filters? My broadband keeps cutting out when I get a call. Broadband line is fine, can’t work out how to fit it on website. Personal customer.
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Manas Singh
(@manas_sarthak) reported
@PrashantMUFC Star sports with the worst ads and pundits in the game.... Would love if they streamed SkySports Pundits instead.
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Joe Travers
(@godanicusmusic) reported
@Alfred_ham3 @SkySports @liam_garret21 Thank you my friend. I was just sitting here thinking the same thing.... ill never find a legit bitcoin trader, and to console myself, clicked on an article about Schumacher. What's the chances. God must be looking down on me.
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James Lewis
(@UKPhilaUnite) reported
@SkyUK how the hell do you get through to someone? Phone line doesn't work, no live chat. Sky TV hasn't worked for about 6 months and now broadband has decided to shut up shop. Your customer service is ridiculous. Getting through to an actual person takes about an hour.
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Mark Woolford
(@TheWolf0572) reported
@LaraJBotha @SkyHelpTeam Yes for me too. Fortunately I could use hotspot from my phone so carried on. It is frustrating though, especially the lack of update. The fact it is out across the country suggests a larger issue!
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gradebr
(@GradeBR_) reported
@SkyHelpTeam Nope iv rang 2ce about it and im ringing now so u can test the line whilst it’s raining I had sky at my old house over the road like 5 doors down and never once did this so there’s a problem with the line to this house
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Junior Hammy
(@SlickHammyJR) reported
@SkyHelpTeam I already set it up this morning and it only worked for a few hours but same issue as old hub internet light is blank.
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pkm media
(@pkmartin86) reported
@SkySports Absolute ****. From "winning CL in 3 years" to process to this....**** off out of my club and bring that clown Edu with you...whilst you're at it, take the fans that still back this bullshit along too...sick of it. Sick of XG, XA XA **** yourself...made up stats. Made up plan.
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Emma Demetriades
(@EmmaDemetriades) reported
@SkyHelpTeam Yes I’ve done that 10 times today - it says there’s a problem with my hub, then I click through (without even doing anything to the hub anymore as it makes no difference) and at the end it checks it again and says it’s fine???