Sky outages and service status in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 9 outage signals in the last 24 hours around Edinburgh, including 9 direct reports.
- The most common problems reported in this area mention TV, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 14, 8:39 AM GMT+1.
- TV (25%)
- Phone (25%)
- Wi-fi (20%)
- Internet (15%)
- E-mail (10%)
- Total Blackout (5%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH6 , EH7 , EH4 and EH16 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dunfermline, Dalkeith, Loanhead, Rosyth, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
4 hours ago | |
|
Edinburgh
|
Phone | 16 hours ago |
|
Edinburgh
|
TV | 16 hours ago |
|
Edinburgh
|
16 hours ago | |
|
Edinburgh
|
Wi-fi | 17 hours ago |
|
Kirkcaldy
|
Phone | 17 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
joyce combe 🏴 (@jcombe2) reported from Edinburgh, Scotland@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
-
Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
-
Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland@SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.
-
Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
-
▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
-
Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
-
Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
-
Louis Capaldi Jones (@louisjones1874) reported from Broxburn, Scotland@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
-
Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
-
Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability
-
paul macready (@duklaprm) reported from Broxburn, Scotland@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
-
-
Justene Ewing (@JusteneEwing) reported from Mid Calder, ScotlandThe new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
-
Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland@krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical
-
PTM (@PTMcDLL) reported from Broxburn, Scotland@SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.
-
Paula Westaby (@pdoodle) reported from Gorebridge, Scotland@SkyHelpTeam No I am a Sky Mobile customer
-
Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
-
Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
-
Kenny MacKenzie 🏴 (@kennymack07) reported from Edinburgh, Scotland@SkySports This is really poor. How dare that golfer hit a ball so close to where the couple were walking their dog.
-
Owen (@owenwilliam99) reported from Edinburgh, Scotland@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Cuthbertson (@EnglishRhino) reported@SkyHelpTeam all three of my sky mobiles have no signal at all, I’ve tried to report it on my Vodafone phone and it says system down Any update ?
-
Nici Donnelly (@niiciidee) reported@MarciaBarry43 @SkyHelpTeam It’s disgusting as Sky are being of no help whatsoever. They’ve been down for 4 hours now. We will definitely be looking to change providers
-
Phil Harrison Blackpool (@phil_blackpool) reported@cxdi55 @skytv @SkyHelpTeam That was always my gripe! Used to ask them to cancel and every time they’d eventually drop the price, but got bored of having to play this game after 25 years and finally ditched them! Best decision ever haven’t missed it once, Netflix and Prime fill the gap so much cheaper.
-
claire share (@claire_share) reported@cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.
-
Richard Hammer (@SirHammerLot25) reportedHow **** has @SkySportsNews become now discussing players hair styles.. THE WORST Soorts news in Britain it’s **** @SkySports zero decent content
-
Christine Caulfield (@sexy_betty_boop) reported@SkyHelpTeam whats going on noone in my family can make calls even with WiFi on. Please fix this
-
miriam lewis-brown (@mimxlb) reported@SkyHelpTeam no service for hours ! Come on sky we customers rely on your services ! Cant contact the outside world without wifi !
-
Lord GP - A Bad Legend (@gp22052003) reported@BarcaUniversal @SkySports I'd like to leave but I will give everything What the holy ****?
-
Sanfairyann (@suzickles) reported@cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty
-
Gary B (@butlerstwittys) reported@SkyUK @SkyHelpTeam Buzzing off everyone losing their **** because the network is down! The entitlement is laughable. It's not the end of the world for christs sake.