Sky outages and service status in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Edinburgh, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 18, 1:03 AM GMT+1.
- Internet (43%)
- Wi-fi (38%)
- TV (19%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH11 , EH7 , EH16 , EH8 and EH4 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Kirkcaldy, Edinburgh, Prestonpans, Dunfermline, Dalkeith, and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy
|
Internet | 10 hours ago |
|
Edinburgh
|
Wi-fi | 18 hours ago |
|
Prestonpans
|
TV | 5 days ago |
|
Edinburgh
|
Wi-fi | 7 days ago |
|
Dunfermline
|
Internet | 9 days ago |
|
Edinburgh
|
TV | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Graeme Brown (@Graemeo26) reported from Edinburgh, ScotlandAgain @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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Kate Wane (@K8WANE) reported from Edinburgh, ScotlandHi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
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Andy Nicol (@AndyNic9) reported from Edinburgh, Scotland….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup
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Jim W (@jim_nlrsc) reported from Mid Calder, Scotland@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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bookmeister he/him (@bookmeister) reported from Edinburgh, ScotlandAbsolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Justene Ewing (@JusteneEwing) reported from Mid Calder, ScotlandThe new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland@SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?
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Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
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Lynsey Briston (@Lynzsb) reported from Edinburgh, Scotland@SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues
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Tweeee (@jambotree) reported from Mid Calder, Scotland@Gawky77 @SkySports Sorry, poor assumption! Got everything crossed for her 🤞🏻🤞🏻🤞🏻
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Dub (@iain4546) reported from Edinburgh, Scotland"The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.
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Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland@SkyHelpTeam are there issues with #skyglass Playlists - no programmes of this type available All ok via catch-up channels directly
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Bryce (he/him) - Proudly Autistic (@brycejustweeted) reported from Dunfermline, ScotlandHi @SkyHelpTeam @OpenreachHelp my fiber optic to the premises broadband in Dunfermline has gone down can I ask when your expected to fix this? #dunfermline #fife #broadbandoutage
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Owen (@owenwilliam99) reported from Edinburgh, Scotland@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial
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Dub (@iain4546) reported from Edinburgh, Scotland@SkyUK If the internet goes down I suppose that's the customer goosed?
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Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Laura (@aberquine) reported from Edinburgh, Scotland@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Longstaff (@tonylon83) reported@Ricky81D @SkyHelpTeam @skytv Totally agree. What annoys me most is if you go on the app you can sign up to any package there and then but if you want to cancel something you have to get in touch. Absolute joke.
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Michäl 🔰 (@_red_7) reported@TheUtdSpace @SkySports it was so clear, after a **** season no one wants to go for him and suprise surprise the Glazers turn up smelling a free run for cheap solution. Would be a **** solution again but hey, its cheap...
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Peter Carrigan (@Wonderwall4393) reported**** I feel old.. Watching skysports news and they’re talking about Adriano as if he was playing 50 years ago. The boy had the potential to be remembered as one of the best we seen but sadly didn’t live up to it. But let’s no talk as if he was linking up with Pele fs.
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Kevin McGuinness (@McGuinnessKevin) reported@SkyHelpTeam Why is the listings missing on RTE One HD on Sky Stream? already rebooted the box still the same this only channel that has no listings. problem is because the box doesn't know whats on it keeps asking for a pin.
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Irut (@_thatsmeruth) reported@SkySports So it’s mean that personal terms is not a problem
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Chris Gollop (@ChrisRGollop) reported@AllieRenison @BBCSport You’ll never see Rooney go unless he chooses to, he’s ex Man Utd which at the BBC makes him a protected species. And much like the BBC’s cricket personnel he’s not rated highly enough to be poached by @SkySports . So we are stuck with him.
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julian daniel (@viewfromthetrev) reportedThomas Tuchel seems to have an issue with Jude Bellingham. #England #WorldCup #SkySports
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Winston **** (@WinstonWeed) reported@ykyoung278 @SkySports Stupid
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Mazza (@mazzaVmix) reported@SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.
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Radio Red (@RadioRed77) reported@Scolmj @CFB_Pat UK broadcasts do not do this, the retard shows an American broadcast of an English league to prove English broadcasts do something they 💯 do not. I watch a lot of football on Skysports & TNT and it a small red card graphic.