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Sky outages and service status in Edinburgh, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 1, 12:36 PM GMT+1.
  • 50% Internet (50%)
  • 28% TV (28%)
  • 22% Wi-fi (22%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH14 , EH11 , EH7 and EH16 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Dunfermline, Edinburgh, Tranent, Prestonpans, Kirkcaldy, Dalkeith, and Musselburgh.

CityProblem TypeReport Time
Dunfermline Internet 5 days ago
Dunfermline Internet 8 days ago
Edinburgh Internet 9 days ago
Edinburgh TV 10 days ago
Edinburgh Wi-fi 10 days ago
Tranent Internet 10 days ago

Nearby cities with recent reports

Dunfermline

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • m_richardson1
    Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland

    @SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either

  • ClaireCashBack
    Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.

  • Darrenrose7Rose
    Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • pdoodle
    Paula Westaby (@pdoodle) reported from Gorebridge, Scotland

    @SkyHelpTeam No I am a Sky Mobile customer

  • John_ArmstrongZ
    𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • bookmeister
    bookmeister he/him (@bookmeister) reported from Edinburgh, Scotland

    Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.

  • JillScorer1
    Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland

    @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡

  • PTMcDLL
    PTM (@PTMcDLL) reported from Broxburn, Scotland

    @SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.

  • Junkenstein72
    Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    ******* hell man, calm down Merson, Morrison, Mackie, Dawson, it's like a pissed argument at 11pm FFS #skysports #soccerspecial

  • maryjanesdesk
    Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    .@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

  • PointlessSword
    PointlessSword (@PointlessSword) reported from Edinburgh, Scotland

    @A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.

  • goldchain_flu
    NicoleFiona (@goldchain_flu) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?

  • jo31070
    Jo Parker #SCO 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jo31070) reported from Edinburgh, Scotland

    @SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability

  • xStormxBringeRx
    ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • Brooke_Hobbsxo
    Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

  • nocomment041009
    ajaK analA (@nocomment041009) reported from Edinburgh, Scotland

    @SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GP1867
    George (@GP1867) reported

    Something needs to be done about this. Changing it to a Friday is bad, but just about acceptable. A THURSDAY? thats a complete joke and slap in the face to so many fans. **** you @skysports #swfc #bcafc

  • EmirCTID
    Emir🇸🇪 (@EmirCTID) reported

    @mcfc_lads @SkySports Next season is a must can’t be having 3 very poor seasons in a row

  • M4ttWills
    Matt Wills 🐘 (@M4ttWills) reported

    @MattP1Gallagher Apple. Is. A. Joke. Never in a million years would I think I miss SkySports.

  • OPELA_NIC
    OPELA (@OPELA_NIC) reported

    It's high time false **** accuse are served equal dose of their own medicine How'd you charge or accuse someone with "****" while the accuser took her self to a hotel appointment. **** you Skysports for always bringing B.S **** nees to my TL

  • MWilson1903
    Martin (@MWilson1903) reported

    @TheMowgli1977z Same issue as the men’s game. Without serious investment from tv it is sadly unviable and clubs perhaps need to shame tv into stepping up the deals to support this. @SkySports are already paying almost as much for 🏴󠁧󠁢󠁥󠁮󠁧󠁿 woman’s game as for 🏴󠁧󠁢󠁳󠁣󠁴󠁿 men’s game.

  • walker7698
    mark walker (@walker7698) reported

    @SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25

  • fannyanne55
    Chantelle ☀️🌙💫💚 (@fannyanne55) reported

    Trying to get someone from @SkyHelpTeam to help you is like trying to get blood from a stone!!! 😡😡

  • xxphenomenalxxx
    natalia. (@xxphenomenalxxx) reported

    Hi @SkyHelpTeam, I activated my Sky Rewards Sainsbury’s coupon, but it wouldn’t scan at checkout. The cashier said there was a Sainsbury’s-wide issue and none of the coupons were working today. My 60-minute activation has now expired. Can you reinstate the reward? Thanks!

  • f1charliee
    F1 Charlie (@f1charliee) reported

    @ArchBradley @racepluscom The same excuse as Austria! Anthony Davidson from SkySports brought this up in slow motion and it shows the wing fully closed. Max lost the rear end, over corrected and lost control. Evidence and data is all there for everyone to see.

  • AkinbuliIbukun
    certified.boi💛 (@AkinbuliIbukun) reported

    @SkySports When it was given to city, Liverpool, Arsenal it wasn’t easiest fixtures then just cut the crap