Sky outages and service status in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 18, 8:19 AM GMT+1.
- Internet (23%)
- TV (23%)
- Phone (23%)
- Wi-fi (18%)
- E-mail (9%)
- Total Blackout (5%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH6 , EH4 , EH12 and EH16 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 23: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Kirkcaldy, Prestonpans, Dunfermline, Dalkeith, Loanhead, Rosyth, and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 5 days ago |
|
Edinburgh
|
Internet | 7 days ago |
|
Edinburgh
|
9 days ago | |
|
Edinburgh
|
Phone | 10 days ago |
|
Edinburgh
|
TV | 10 days ago |
|
Edinburgh
|
10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Taggy MacRob (@edinbos) reported from Penicuik, Scotland@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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▶️🔼🔼 (@depeche2) reported from Edinburgh, ScotlandHey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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paul macready (@duklaprm) reported from Broxburn, Scotland@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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bookmeister he/him (@bookmeister) reported from Edinburgh, ScotlandAbsolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, ScotlandJust recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
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Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SkyHelpTeam Tried to pay overdue bill but saying card not valid, weird as managing to pay other bills with it? Used it before with you & CAN NOT AFFORD to be cut off ( weirdly says acc restricted but it's not tbh ) HELP as can't get a human on the phone #Disability
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Avantika (@maryjanesdesk) reported from Edinburgh, Scotland@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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Sean Boyle (@Shaybee7) reported from Dalkeith, Scotland@SkyHelpTeam Internet down, any idea when it’ll be back on?
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ian (@xStormxBringeRx) reported from Edinburgh, ScotlandIn all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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Colin Keicher (@ColinKeicher) reported from Cowdenbeath, Scotland@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB
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Melissa Richardson (@m_richardson1) reported from Dunfermline, Scotland@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
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Jo Parker #SCO 🏴 (@jo31070) reported from Edinburgh, Scotland@SkyHelpTeam I need someone from the UK to call me! Sat in tears after almost an hour to someone who didn't even understand why I was calling! Some way to treat vulnerable customers 😡
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james baillie (@belch68) reported from Rosyth, Scotland@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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-Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Paul Heron (@APaulHeron) reported from Edinburgh, Scotland@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
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𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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KP (@kp71) reported from Edinburgh, Scotland@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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Evelyn Hood (@HoodBroxi68) reported from Burntisland, Scotland@SkyUK are there issues with internet mines more off than it’s on at the moment?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Robb (@Robblps) reportedCredit given when it’s due. Thank you @SkyFootball @SkySports @SkySportsPL for not putting Gary Neville on commentary, he’s fine in the studio, but horrible on co-commentary!
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cmitch (@jluvgin) reported@SkySports you that desperate you need to have a useless woman on there . Worst around there is 😡will listen to radio no wonder everyone is leaving
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Stuey (@StuartS200) reported@TomGaymor @SkySports That flag wave was worse than the famous Gunter Steiner swiss roll incident..... #SkyIndyCar
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aka James Bond (@FeelitWorking) reported@Sargy7 @FouldsAilsa @SkyUK Ask for proof with a reference number you can check. If they can't provide it, they can't prove "later than expected delivery". When I was with VM they allowed a month to post stuff back, but offered to collect it. Awful company to deal with.
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Tom Gaymor 🎙️ (@TomGaymor) reported@SparksF1 @ChrisOnRacing @SkySports Contracted to run that repeat, apologies for any issues you have had, we have been on MIX since 16:30.
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Jase (@JustaBFG) reportedSome of your call hamdlers are so rude and they dont have a clue, They are the reason that I think about leaving, remember you are not the force you once were, Netflix, Disney, Prime, Paramount, Plenty to choose from.. P.S, Your Scottish call handlers are FANTASTIC @SkyUK
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Sam (@samgardiner29) reportedJust had to make a call to @SkyHelpTeam, most bizarre experience ever. Sounded like I was in a call centre, so much background noise, and to top it off the guy on the other end asked me for my password. Off you ****
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12345 (@Dsmdeeem) reported@iamTorrio @eurofootcom @SkySports they offered him that as well, which they fail to mention here. He just wanted to come to Benfica.
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Dominic Halloway (@Dominichalo23) reported@DeadlineDayLive @SkySports sociedad shopping in the second-hand aisle while ajax keep pretending the price tag was the issue
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Jo ❯❯❯❯ (@joewalshrocks) reported@Sargy7 @SkyUK I left Sky months ago. I bought an Apple TV box (obviously others are available), changed Internet provider and have never looked back. I'm around £80 a month better off.