Sky

Sky Outage Report in Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH6, EH4, EH13, EH16, EH5 and EH12.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Edinburgh, Scotland 12/10/2025 12:55

December 10: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Dunfermline, Penicuik, Edinburgh, Tranent, Inverkeithing, Dalkeith, Prestonpans and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline Phone
United KingdomPenicuik TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • ElliotGrubb Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • PeteStew_ Peter Stewart (@PeteStew_) reported from Broxburn, Scotland

    Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!

  • bunsen1978 William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • jambotree Tweeee (@jambotree) reported from Mid Calder, Scotland

    @Gawky77 @SkySports Sorry, poor assumption! Got everything crossed for her 🤞🏻🤞🏻🤞🏻

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • debs_anderson42 Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • janeOfArk Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • percivalpete75 Peter STEVENSON (@percivalpete75) reported from Kirkcaldy, Scotland

    @SkySports WTF! That's gotta be a record?

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • Darrenrose7Rose Darren Rose (@Darrenrose7Rose) reported from Burntisland, Scotland

    @SkyUK your WiFi is crap can’t get a signal upstairs in a tiny wee house, id be embarrassed to sell this product

  • kp71 KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • Fionahunter15 Fiona hunter (@Fionahunter15) reported from Burntisland, Scotland

    @SkyUK I am sick of trying to contact you on the phone, email no response 10 days ago.. even here is getting hopeless!!! My Internet is CRAP.. it keeps cutting out, need to have it to work... will someone please contact me to sort this out sooner thsn later

  • gordon_burrows Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • maryjanesdesk Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • alanjrobertson Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LeanneJudgeUK Leanne Judge 💙⚽️💛 (@LeanneJudgeUK) reported

    @JohnESkilbeck @SkyHelpTeam Hi @SkyHelpTeam just to add, in addition to the above and my own earlier report. Numerous neighbours on a street 2 down from mine exact same issue as us. Can this be investigated. Clearly not a singular problem.

  • PankajP_1503 Pankaj Patil (@PankajP_1503) reported

    @LongForLaz Same issue here.. Worst service om the sunday so far. Cant catch up @USOpen final! @SkyHelpTeam could u pls advise whats going wrong here and try to fix the issue?

  • HoogendonkLinda Linda H. (@HoogendonkLinda) reported

    @John27_90 @Charles_Leclerc Don’t be stupid. Max was called out big time! It was all over the F1 posts, Skysports posts and other media. Those horrendous Dutch were booing as you peeps always say. But now “the great tifosi” are the best. Even in Silverstone when Max was booed, nobody did a thing.

  • TimeKloppage Kloppage-Time (@TimeKloppage) reported

    @FormulaRacer420 People like @CroftyF1 are actually the worst. Thank **** I can switch commentary from SkySports

  • paulgilpin7 Paul Gilpin (@paulgilpin7) reported

    @SkyHelpTeam we are trying to contact you about a problem on my mother in law's phone line, keep getting same recorded message. Are you having a problem at present in taking calls?

  • JohnESkilbeck John Skilbeck (@JohnESkilbeck) reported

    @skyhelpteam 90 minutes and no reply isn’t great - is the widespread problem in my area being looked at please?

  • sophb66 soph v. 9669 (@sophb66) reported

    @SkyHelpTeam abysmal customer service.

  • Kosmoludo Alex R R Evans (@Kosmoludo) reported

    @SkyUK I’m a sky VIP customer…. how is it someone who is moving into my home can override my line and cancel my subscription without consulting me? @SkyHelpTeam

  • JohnESkilbeck John Skilbeck (@JohnESkilbeck) reported

    @SkyHelpTeam Thanks Chloe, I’ve given your engineers a call and got them working on the problem, which is now thought to be a local outage

  • emilyxrusinek Emily Rusinek (@emilyxrusinek) reported

    @SkyHelpTeam Hi there are issues I am currently in a sky community discussion there is a problem with sky and virgin but no one is doing anything to resolve this it's ridiculous I'm paying for a service that isn't working I've had this issue since 6th September neither sky nor virgin care