Sky Outage in Dunfermline, Fife, Scotland

@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!

.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

@SkySports @ScotlandSky very disappointing uz never handed this show over to the comedy channel #CELHIB

@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

@SkySports UK on lockdown and scum one nil up in the first 3 mins. terrible terrible start to the year 😣😣

@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work

@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

@SkyHelpTeam Have a look over all of social media, its affecting a lot of people... picture is constantly pixilated. Pretty poor that you're department are not aware of the issues...

@brunof18x @SkySportsPL @SkySports Pretty stupid of you to bet on Liverpool winning

@skytv Your website tells me one thing, your @skyhelpteam tell me another. How can I get the right information? I have been a loyal customer for years but this is leaving me uneasy. What do I do? (9/9)

@skytv @skyhelpteam I have no issue with your service. I like the flexibility of being able to watch TV in multiple rooms in my home (something that @virginmedia can't, or won't do) but this disingenuous marketing campaign to get £5 off has opened up a whole can of worms. (8/9)

@SkyHelpTeam They can't call as they can't get past the bot! You can't get past the bot without the account details. It just kicks you out, even if you say nothing. We have tried and tried. Please give me an alternative number so I can explain the problem to a human.

@SkyHelpTeam i beg for you to fix it please sky

@SkySports Jakey MacNamara looks like a broken disheveled mess lol

@SkySports gonnae let Jackie McNamara go home early? Poor man is in bits.

@SkyHelpTeam hello! I purchased the Asda meal deal to purchase a sky cinema film, but the instructions are so complicated I’m confused. I’m a sky customer, can I watch on my tv or do I need to log in online and watch on a different device?

@SkyHelpTeam I’ve tried everything lol it’s so bad everything I watch or play is delayed

@SkyHelpTeam We have tried calling the automated help but keep getting booted out as we don't have the info it needs.