Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 684 |
| Birmingham, England | 218 |
| Glasgow, Scotland | 197 |
| Hammersmith, England | 165 |
| Hackney, England | 152 |
| Dublin, Leinster | 145 |
| Manchester, England | 137 |
| Southwark, England | 137 |
| Blackburn, England | 114 |
| Croydon, England | 89 |
| Bristol, England | 70 |
| Batley, England | 67 |
| Derby, England | 64 |
| Cardiff, Wales | 62 |
| Halifax, England | 56 |
| Edinburgh, Scotland | 53 |
| Reading, England | 50 |
| Hounslow, England | 48 |
| Leeds, England | 44 |
| City of Westminster, England | 40 |
| Southampton, England | 39 |
| Oldbury, England | 39 |
| City of London, England | 37 |
| Liverpool, England | 37 |
| Harringay, England | 36 |
| Plymouth, England | 35 |
| Rotherham, England | 32 |
| Barnsley, England | 32 |
| Bradford, England | 32 |
| Sheffield, England | 30 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
ChristinaMac
(@chrissylc) reported
@NikitaKyle @SkyHelpTeam @SkyHelpTeam are to busy to help paying customers 😕
-
Nitroman 🇺🇸🇨🇦🇬🇧🇮🇳🇦🇺🇳🇿
(@Nitromanuk) reported
@SkySports I fully support this but why do you support a organisation, BLM whom some of its members openly want white people enslaved and even worse, dead?
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Stuart
(@MountainManGlen) reported
@SkySports 100%. Very, very few people disagree with this message. But when will this stop? Football is played and watched by people of all colours and creeds and has lifted plenty of young folk out of poverty. You’ll never stop the occasional arsehole from behaving like what they are.
-
Kerrie🎗️
(@kclements21) reported
@SkyHelpTeam @keilan1990 Ours is down too. On the sky website it says there is an outage in our area
-
keilan hodkinson 🇾🇪
(@keilan1990) reported
@SkyHelpTeam internets gone down again!! Will you sort this out please
-
Denzil
(@DenzilTaylor10) reported
@xMARKUZx @HarvesterEAS @SkySports They never do.
-
Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
-
SB
(@SBNUFC) reported
@SkyHelpTeam Hi you persuaded me a month ago to get your new router and take a new contract because it was so reliable and you would know if there was a problem before me. Well tonight it cut out with multiple devices using WiFi at the time. Havent got time to wait on the phone😡
-
u_n_k_i_n_d
(@u_n_k_i_n_d_TTV) reported
@EAFIFADirect fix your game @SkyHelpTeam fix your internet both terrible
-
DWRFC
(@dwrfc) reported
@SkyHelpTeam hi, i upgraded my Sky Broadband package last month as the current service was slow and intermittently broke down however the service now drops off more than ever. This is unacceptable. I am due to start new job in 21’ and cannot have these issues ongoing!
-
Tichaona
(@Clemy_t) reported
@ZRAFC @SkySports No problem
-
Debbie Biggins
(@debbiebiggins) reported
Thanks @SkyUK No TV until January 4th. Ruined our Tier4 New Year/ end of Christmas break. Cancelled our viewing card for no reason. Insulted by the £4.82 offered for lack of service. Funnily enough every time I hold for a manager I get cut off.
-
Arsenvilson AVFC
(@basementdisco) reported
@primevideosport Have you used all your bandwidth up tonight? It’s bloody awful quality. Why can’t you do a normal broadcast like @SkySports and @btsportfootball?
-
Kelvin Grant
(@KelvinGrant3437) reported
@debbiebiggins @SkyUK Not good 😌 Debbie wished they could get it sorted for you earlier! Feel sure if you were to be a new customer or upgrade it would happen quickly!!
-
Angela Hamilton
(@AngieH1980) reported
@debbiebiggins @SkyUK A couple of days ago there were broadband issues across the UK and that done it for us. We have been with Sky for years too but I can’t put up with poor service. I really hope you get it sorted soon and get much better compensation that £4 odds!