Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 582 |
| Birmingham, England | 182 |
| Glasgow, Scotland | 118 |
| Dublin, Leinster | 109 |
| Hackney, England | 104 |
| Blackburn, England | 92 |
| Southwark, England | 91 |
| Manchester, England | 89 |
| Croydon, England | 61 |
| Halifax, England | 47 |
| City of Westminster, England | 46 |
| Batley, England | 44 |
| Hammersmith, England | 43 |
| Cardiff, Wales | 42 |
| Ilford, England | 42 |
| Bristol, England | 38 |
| Hounslow, England | 37 |
| Derby, England | 36 |
| Edinburgh, Scotland | 34 |
| Harringay, England | 31 |
| City of London, England | 27 |
| Reading, England | 27 |
| Oldbury, England | 25 |
| Newcastle upon Tyne, England | 24 |
| Bedford, England | 24 |
| Newport, Wales | 23 |
| Liverpool, England | 22 |
| Rochdale, England | 22 |
| Peterborough, England | 20 |
| Leeds, England | 20 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Sue Back
(@Sue_Back) reported
@SkyHelpTeam I just did the Sky Broadband test and all fine now. The annoying thing is that it shows as meeting min speed on the ‘speed history’ but this is only partial days so no compensation even when engineers have been called to fix
-
Gemma
(@GemmaJosie88) reported
@SkyHelpTeam our Internet has gone down 4 times today, yet your site is suggesting there are no issues in my area. Clearly not true, can someone look into this please?
-
Kevano
(@Kevanojb) reported
@SkyHelpTeam Hi, my internet is down and has been all morning. I can’t get thro’ to Sky. What is going on? Major nuisance.
-
Luke
(@The4th_ape) reported
@SkyHelpTeam 1st of August I placed the order, sky cancelled it. I had to call back to place the order which got delivered on the 8th of August. So far, dealing with sky has been stressful and they have been dishonest. I will have to put in a complaint to an outside body.
-
Sue Back
(@Sue_Back) reported
@SkyHelpTeam I’m out of contract as of today so would be good to know if it will stay as poor going forward as I can move elsewhere if so
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam I’ve managed to sort the problem out
-
Terasa Groves
(@terasa) reported
@SkyHelpTeam hi I'm in CT5 area and broadband is down please advise what has happened and when the service will be back on
-
Stuart Devons
(@stuartdevons) reported
@SkyHelpTeam I will ring them but currently I am back up to 68mbps. Irritating that the issue happens when at night when having a phone conversation is very difficult due to people being asleep and no Sky reps available. Seems (social media) that many others are currently having same issue!
-
MUFC
(@Fitz_2000_) reported
@unitedviewtv @SkySports Reinvest when the window ends soon. They’ve had all summer, this club is full of ****😭
-
Antonio G
(@anav_55) reported
@D0c_Squat @SSCNapoliNews_ @SkySports Exactly that, Ronaldo coming to Napoli would be sick if we didn't get rid of Victor. Getting rid of Victor is where the problems arise....
-
Bev🎗🏒🏎 🟠
(@Bev_S22) reported
@Altavistagoogle @yvonne75898335 Android box, 1 time $250 + $150 annually and you get 4000+ soccer channels alone (not that I watch it). Never will go back to “cable”. NHL you can select home or away feed, blacks out commercials. F1 SkySports F1, any Netflix, crave etc series w/o subscription. Win! 2/2
-
Geoff Francis
(@GeoffFrancis8) reported
@SkySports Lol, she only retired because Russo would have taken her place, White had a terrible Euros!
-
Luke
(@The4th_ape) reported
@SkyHelpTeam I need help on this issue. So I signed up to sky glass and broadband, I was told there's a £100 master card as incentive. I didn't get the card, I rang sky and was told its 45 days after going active. I rang again today and was told I didn't qualify, why?
-
AVATAR ᗪ丨ᗪㄥ乇卄 ᡕᠵ᠊ᡃ່࡚ࠢ࠘ ⸝່ࠡࠣ᠊߯᠆ࠣ࠘ᡁࠣ࠘᠊᠊ࠢ࠘𐡏
(@Didlvh) reported
@SkyUK can you explain how I pay for fibre you send me the router out the day its meant to get installed the open reach guy calls me saying I dont even have fibre in my area like wtf how you gunna offer me a package that I physically can not use are you guys over there dumb or ?
-
Philip Grunewald
(@pipgrun247) reported
@LS11LUFC @SkySports Never heard of him. Is he any good ?