Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 705
Birmingham, England 217
Glasgow, Scotland 145
Manchester, England 141
Dublin, Leinster 131
Southwark, England 125
Hackney, England 117
Blackburn, England 93
Croydon, England 77
Bristol, England 67
Cardiff, Wales 66
Hammersmith, England 56
Ilford, England 56
Derby, England 55
City of Westminster, England 53
Halifax, England 52
Edinburgh, Scotland 47
Hounslow, England 46
Leeds, England 46
Reading, England 45
Harringay, England 43
City of London, England 43
Batley, England 43
Newport, Wales 41
Southampton, England 37
Liverpool, England 34
Plymouth, England 32
Rotherham, England 31
Oldbury, England 31
Sheffield, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • thembaggage baggage (@thembaggage) reported

    Hey @virginmedia your customer service is absolutely atrocious! Is it because I want to cancel and move to @SkyUK that my WhatsApp chat is now over 24 hours and I’ve now been on hold for 40mins? AWFUL

  • rachelrenshaw86 Rach (@rachelrenshaw86) reported

    So disappointed that sky mobile @SkyHelpTeam have decided to bring in charges for roaming in the EU. Well done to all the knobheads who voted to leave!! If you’ve changed my T&C’s, can I leave my contract? I’ll find a service provider who doesnt charge!

  • theGentryPNE #RidsdaleOut | We Want OUR club back (@theGentryPNE) reported

    @baga_stephen @SkySports @SkyNews Has to rammed down your throat sir, it’s only fair 🥴

  • GDackombe Gaz Dackombe (@GDackombe) reported

    @SkyHelpTeam very disappointed with sky customer services. After phoning up on Monday to upgrade, got hassle dealing with 2 idiots then got through to someone decent. Asked him to ring back and then I get ignored lol obviously don’t want my money lol #rubbishcustometservice

  • Stu_Chad Chaddy (@Stu_Chad) reported

    @skysports the " As it Stands" league can get to ****.

  • WadzZaman Waheed Zaman (@WadzZaman) reported

    @SkyHelpTeam we have @btsport via Sky but it’s not working on SkyGo? I’m trying to watch the Newcastle vs Liverpool game!!

  • _JosefGriffiths Josef Griffiths (@_JosefGriffiths) reported

    @SkySports Good, they deserve it. Shouldn't have gone down.

  • kirstylou4 Kirsty Warrell (@kirstylou4) reported

    @SkyHelpTeam Can someone please help? My tv has been turned off saying I owe my last bill, however this bill was paid 2 days ago. I have tried calling about 5 different numbers and all say the same thing, that I need to make payment to continue, however I don't own the payment!!

  • WembleyLegends Wembley Legends (@WembleyLegends) reported

    Hey @BTGroup I’m a longstanding @SkyHelpTeam customer and am looking to change (poor speeds/service by Sky). But your website configurator is so bad serving me different options every time (eg sometimes the £30 help with set up/ £30 aerial options appear - other times not!)

  • georgercheetham George Cheetham (@georgercheetham) reported

    @SkySports Then again, SS has never been the same since the old boys were let go. Going the way of Soccer Am, unfortunately.

  • bnnktnn bnnktnn (@bnnktnn) reported

    @SkySports friends, everything is very expensive here, inflation is very high 143% can you help me I'm looking for a job but I haven't found it yet I can't sell my phone because it's already a cheap phone

  • Rufcjoe87 Joe (@Rufcjoe87) reported

    @SkyHelpTeam £150 a month we pay. For 7 years. Well no more. Absolutely appalling double charging for something I already pay for. No loyalty. Lost a customer

  • SteTinsley ste tinsley (@SteTinsley) reported

    @bri0an More riding on them for promotion, play offs and relegation. How on earth @SkySports couldn't get it on another channel or red button I'll never know

  • karenabel57 Tracy Skywalker (@karenabel57) reported

    @SkyHelpTeam Also when I ask when the new series is starting you tell me oh no we can't give you a precise date you have to look out what is the point of this at least the streaming service's are so much better than you at giving premiere dates Sky has to get your act together with this

  • bnnktnn bnnktnn (@bnnktnn) reported

    @SkySports friends, everything is very expensive here, inflation is very high 143% can you help me I'm looking for a job but I haven't found it yet I can't sell my phone because it's already a cheap phone

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