Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 594 |
| Glasgow, Scotland | 176 |
| Birmingham, England | 176 |
| Hammersmith, England | 156 |
| Hackney, England | 154 |
| Dublin, Leinster | 135 |
| Blackburn, England | 110 |
| Southwark, England | 107 |
| Manchester, England | 102 |
| Croydon, England | 77 |
| Batley, England | 61 |
| Cardiff, Wales | 46 |
| Halifax, England | 44 |
| Bristol, England | 43 |
| Hounslow, England | 42 |
| Derby, England | 40 |
| City of Westminster, England | 36 |
| Reading, England | 36 |
| Edinburgh, Scotland | 35 |
| Oldbury, England | 31 |
| Harringay, England | 28 |
| Ilkeston, England | 27 |
| Newcastle upon Tyne, England | 27 |
| Newham, England | 25 |
| Enfield Town, England | 25 |
| Leeds, England | 23 |
| Southampton, England | 23 |
| Normanton, England | 23 |
| Bradford, England | 23 |
| Nottingham, England | 22 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Leyland *
(@markleyland1973) reported
@__keepachris__ Despise the idiot. He’s a Skysports rent boy
-
Darren
(@DarrenJones86) reported
@SkyHelpTeam No, I do use the netflix app but with my own login details
-
KB
(@klassic_kb) reported
@Dimond10534494 @SkySports Loool you never know what team Pep is gonna play. He might rest players tho bc we got CL midweek.
-
F Porta
(@fmmpart) reported
@SkyHelpTeam If it were still a problem, how could I access a website for assistance? No connection means no access to a website, unless I use my mobile provision and that could get very expensive. I have been able to fix the issue in my own
-
James Melt
(@James_Melt) reported
@CarlinGeorge86 @Ethanmurray13_ @SkySports But if young black footballers are being taken advantage of in your industry and you do nothing about it, then any words or gestures in support of black ppl are rendered empty and meaningless, are they not?
-
Rajesh Thakrar
(@rajeshkirasa) reported
@SkyHelpTeam The issue is sky keep changing the date. Without warning. The work required is to amend the dish and handover a sky Q box which I can easily setup. All cabling is in place.
-
Nige
(@NigelLittleford) reported
I find the timing of @SkyUK ‘s price increase a piss take. We’re all locked down so pretty much forced to accept. Don’t get me started on the extra £2 a month for those jokers on @btsport
-
Jeannie Dumas
(@Dumes618) reported
from
Hammersmith, England
@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
-
Ritchie Walton
(@ritchiewalton) reported
@SkyUK is there an issue with your website. Looking at options to switch broadband back to you and cannot find how to complete this.
-
jen docherty
(@jendoc24) reported
@SkyUK as a Sky Q & 'VIP' customer, having been with you for nearly 20 years, can you really not offer us a better deal on #ultrafast #broadband than the standard price available to all customers? Do you want our business? @Dougaldoc
-
BrightonHoveAlbion
(@LorenzoBrauer) reported
@SkySports Respect. Fully support this stance. Words mean nothing without action.
-
Deborah Brown
(@Deborah63822550) reported
@SkyHelpTeam Doesn’t really answer my question does it? But having suffered many long hours on the phone to your help desk, that doesn’t surprise me. Any chance that I get anything more than this automated reply?
-
Ged Fallon
(@ged_fallon) reported
@N_Macca74 @SkySports Probably. Never rated him
-
James Melt
(@James_Melt) reported
@CarlinGeorge86 @SkySports If it concerns issues outside of football, then it really has no business being brought into football, does it.
-
Extrorviak
(@Extrorviak) reported
@SkySports And I’m not saying we should/shouldn’t do this or that. But he’s right, the knee in this country will never have the same message as it does over the pond