Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 693
Birmingham, England 215
Dublin, Leinster 152
Glasgow, Scotland 152
Southwark, England 139
Hackney, England 131
Hammersmith, England 127
Manchester, England 124
Croydon, England 81
Blackburn, England 75
Batley, England 72
Bristol, England 67
Cardiff, Wales 64
Derby, England 60
Halifax, England 54
City of Westminster, England 50
Ilford, England 47
Reading, England 47
Leeds, England 46
Edinburgh, Scotland 46
Southampton, England 45
City of London, England 42
Harringay, England 42
Hounslow, England 40
Rotherham, England 40
Liverpool, England 37
Newport, Wales 36
Plymouth, England 33
Sheffield, England 33
Oldbury, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Chile_ManCity Manchester City Chile (@Chile_ManCity) reported

    @City_Chief @SkySports Who gives a ****, he should score, thats the most stupid stat i have ever seen

  • LukeDunski Luke (@LukeDunski) reported

    @SkySports why you keeping cameras on that incident? How ******* disrespectful

  • bigstuff1980 Olly Griffiths (@bigstuff1980) reported

    @SkyHelpTeam Hi, my bill is still incorrect!! I have called you 4 times now and spent the best part of 3hrs in total trying to sort it out!! It’s overdue and I will not pay it until it’s correct! Can you help sort it please! Tia

  • jcbarty Ivanidea (@jcbarty) reported

    @SkyHelpTeam Since I got their super new router, I have to follow this advice at least once a week. Sky are probably proud their instructions work. I’m just irritated that I need to use them so often, especially when the cut out means I lose work.

  • MrsKLJones84 Kirsty Jones (@MrsKLJones84) reported

    @SkyHelpTeam We have tried to use the help section and nothing works,service is constantly intermittent and as of about 3pm today we have no Internet at all which means we have no TV either as we have sky glass,I would appreciate a dm so I can provide contact details to be contacted

  • Downsviewduo John J (@Downsviewduo) reported

    Good evening @SkyHelpTeam . I am a long term customer. My Sky Q remote control has stopped working, I can't find information on your website as to how I can acquire a replacement. Can you please assist? 👍

  • JohnnyT_Dorset John Turner (@JohnnyT_Dorset) reported

    @SkyHelpTeam hi team.. this is a weird issue but I’ve noticed recently that live broadcasts have started juddering when subtitles are on. Switch them off and the pictures fine. It’s a small but noticeable issue. Any suggestions?

  • Bennettron Bennettron (@Bennettron) reported

    @SkyHelpTeam It sat at 0% until I added something from BBC to the download queue, then it downloaded to 26% and now it says it has failed, but it doesn't give any reason. The BBC show queued after it downloaded perfect though. So it's clearly a problem with Sly shows.

  • findenlake Ross McMinn (@findenlake) reported

    @SkyHelpTeam Broadband has been off in some parts of Kibworth, Leicestershire since the early hours. Thought it was just us but looks like there’s quite a large number of other folks. Website says there’s no service issue, but clearly there’s a problem.

  • carlleestewart carl stewart (@carlleestewart) reported

    Loyal customer for 21 years , no issues whatsoever , cancel my service last week and ever since cancelling, Sky Q box constantly locks up and HDD keeps losing recordings , coincidence ??🤔🤔 @SkyUK , not happy.

  • MissSheiikh Sheikh (@MissSheiikh) reported

    @SkyHelpTeam I would appreciate it if your customer check in team does not call me 8/9am in the morning first on the house phone then on my mobile, disturbing everyone including my elderly parents. It’s not that important or you would’ve emailed so sort it out

  • cathalkerro Cathal Kerrigan (@cathalkerro) reported

    @SkyHelpTeam Why wouldn't I leave you iv had this problem all week and all you keep doing is sending the same links. Joke off customer service

  • straightuptrain Rob (@straightuptrain) reported

    @SkyHelpTeam your WiFi is so poor. Why is it so hit and miss all the time?

  • Miss_G38 Miss G 🌱 (@Miss_G38) reported

    @SkyHelpTeam Hi, Im@due compensation as it’s taken a week to fix my broadband. The sky website says the payments are automatic. Where can I see how much I have been compensated? Thanks

  • MarkTho90572376 Mark Thomas (@MarkTho90572376) reported

    @SkyHelpTeam Yes there is an outage apparently, perhaps you could update your twitter feed.

Map Check Current Status