Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 691
Birmingham, England 221
Dublin, Leinster 144
Glasgow, Scotland 140
Southwark, England 137
Hackney, England 131
Manchester, England 129
Hammersmith, England 120
Croydon, England 80
Blackburn, England 77
Bristol, England 68
Batley, England 68
Cardiff, Wales 66
Halifax, England 55
Derby, England 53
Ilford, England 52
City of Westminster, England 48
Reading, England 45
Southampton, England 45
Edinburgh, Scotland 45
Harringay, England 44
Leeds, England 43
Hounslow, England 41
City of London, England 40
Newport, Wales 38
Rotherham, England 36
Sheffield, England 34
Liverpool, England 34
Plymouth, England 33
Luton, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AlfieMac91 Alfie (@AlfieMac91) reported

    @SkyHelpTeam I called them today and they haven’t offered any help. I’m in the same position today as I was when I raised the issue of a faulty router on Friday

  • alfie48w alfie wilmshurst (@alfie48w) reported

    @SkySports @talkSPORTDrive ,we are hearing a lot about abuse to Bame players online,of course it’s wrong,never here of abuse of white players,does this not happen or is it not news worthy,abuse is a terrible thing and shouldn’t happen to anyone no matter what you’re what colour

  • Breeze_1966 Mike Breeze (@Breeze_1966) reported

    @SkyHelpTeam , I’m fed up of going round in circles trying to resolve WiFi issues . Your website is great at avoiding a fault report please tell me how to get help without going round the website never ending loop

  • MrRPrepPE Andy Roberts (@MrRPrepPE) reported

    @SkyHelpTeam we are having problems with our sky q remote. The back button is working intermittently. Please can you help

  • kidhands0me KidHandsome (@kidhands0me) reported

    @SkyHelpTeam hi had abysmal broadband service recently and was never upgraded to superfast despite paying for it. Still have tv package but want to take my custom elsewhere. If I do, Can I keep my (and my wife’s linked) sky email account?

  • Patryk03234484 Wilson_is_God_69 (@Patryk03234484) reported

    @SkySports Hope diver Neymar doesn't play. He has such a bad mentality. Hate watching him play.

  • CaseySedgwick Casey 🦦 (@CaseySedgwick) reported

    @SkyHelpTeam we keep getting the ‘because of a technical issue’ error message on our sky Q box... can’t watch anything on demand, no recordings etc - help!

  • PaulMcgurran1 Paul Mcgurran (@PaulMcgurran1) reported

    @SkyHelpTeam why has the phone lines been redirected to online support? I need to speak to someone regards an installation and we're constantly getting told to go online and hung up on. I would be grateful if you had a Scottish/Glasgow installations number i could call.

  • samcodd96 Sam (@samcodd96) reported

    @SkySports Just scarily good and has been for so long. Still doesn’t get enough credit and the way England fans treat him is a joke

  • AlfieMac91 Alfie (@AlfieMac91) reported

    @SkyHelpTeam Called again spoke to Kevin; an asset to your team. Found a solution rather than a problem, Worked everything out and has upgraded me to sky boost with a new router being delivered tomorrow. A massive contrast to the numerous other call takers i spoke to. Good work Kevin 👍

  • RumzL RUMZ79 (@RumzL) reported

    @AnfieldWatch @SkySports @kickitout These ***** are not LFC fans, they are keyboard ****** warriors. They would never say it to your face!!

  • MJ_Strutters Mike Strutt (@MJ_Strutters) reported

    Seems to be that time again for my quarterly issue where my @skytv Q box cuts out and I can't get the service I'm paying for. Only about the 4th or 5th time it's happened since I got it... Not great service is it really @SkyHelpTeam

  • physcomantis_ 🦍 (@physcomantis_) reported

    @rioliver @SkyHelpTeam Did you get that issue fixed ? Having the same today 🥵

  • StephanieScicl3 Stephanie Scicluna (@StephanieScicl3) reported

    @virginmedia I have just spoken to someone at virgin media for over an hour. Apparently the works manager is sending the letter to me by end of day tomorrow. The customer service person is also going to call me before 4pm tomorrow. If none of this happens I will go to @SkyUK instead

  • Buster87_5 Miss S (@Buster87_5) reported

    @SkyHelpTeam I didn’t book it. Customer service did over the phone. The tv engineer came into my home in July 2020 - he said he couldn’t help and had been sent by mistake. I called again yesterday and was told a broadband engineer still can’t be booked.

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