Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 683 |
| Glasgow, Scotland | 199 |
| Hammersmith, England | 196 |
| Birmingham, England | 189 |
| Hackney, England | 167 |
| Dublin, Leinster | 123 |
| Southwark, England | 114 |
| Manchester, England | 103 |
| Blackburn, England | 95 |
| Batley, England | 82 |
| Halifax, England | 77 |
| Croydon, England | 73 |
| Cardiff, Wales | 52 |
| Hounslow, England | 46 |
| Edinburgh, Scotland | 44 |
| Ilkeston, England | 44 |
| City of Westminster, England | 40 |
| Oldbury, England | 39 |
| Reading, England | 37 |
| Harringay, England | 36 |
| Nottingham, England | 35 |
| Derby, England | 35 |
| Newcastle upon Tyne, England | 34 |
| Bristol, England | 32 |
| Enfield Town, England | 32 |
| Peterborough, England | 30 |
| Liverpool, England | 26 |
| Newham, England | 25 |
| Portsmouth, England | 25 |
| Brentford, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Evans
(@RyanEva26636929) reported
@SkySports Well that's not going to help his confidence is it
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Steven Orant
(@Shteyven) reported
@skytv is the worst, most extortionate service of all time, pass it on. I don't need any help @SkyHelpTeam, but I'd like you to know that I'm disappointed. Almost overwhelmingly so.
-
Craig Stevens
(@csnevs) reported
@SkyHelpTeam I keep getting calls purporting to be from Sky telling me they have detected that my broadband is underperforming- it is but I’m not convinced it is Sky calling. Help?
-
David Riley
(@DavidRileyboys) reported
@SkySports What a surprise. Another terrible decision by a terrible referee. They are all rubbish, time to get some ex players into the reffing game, who have at least kicked a ball and know you can’t stop your leg coming through when you swing it!!!
-
Stuart
(@stuartgregory00) reported
@SkyHelpTeam having trouble trying to upgrade my wife’s phone. Just before check out it changes to my recent handset which is in contract. PleAse can you get someone to call us.
-
Ben Kirby
(@Bkirby1986) reported
@SkyHelpTeam my broadband will not connect to my devices which is stopping me from doing my occupation! Tried all help and connection test and all good but still not connecting! Please help
-
John Kelly
(@JkJohnk63) reported
@SkySports Are you telling me they can't find a place for both in the starting line up isn't that what coaches get paid to find a solution to this kind of thing
-
Werner On The Dance Floor
(@BoyGoneFit) reported
@SkyHelpTeam I've checked and it says they are due 0800-1700 but like I said we never received a confirmation text the day before
-
JBK
(@JKop112) reported
@BobP9000 @SkySports What an absolute moron. It's people like why England have never won anything in years.
-
Jim
(@Jim63590077) reported
@SkySports Must have broken sky hearts to report this, im sure they'll bring tyler and never in on it at the weekend to talk bollox about it in some sort of negative way
-
MR MG 7 ⚽️🏆
(@MrMG777) reported
@SkySports Sky with all ufc news but never show or bid for it
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Dave Mutch
(@70mutley) reported
@DonSashie @SkySports As I thought, another idiot who is quick to rant without checking what was posted & when pointed out to him, he isn’t grown up enough to admit to his mistake
-
h⁷♡༄
(@drvcomxlfoy) reported
@SkyHelpTeam our sky internet has been down and it's not coming back on help:(
-
Jim Ogden
(@jim_ogden) reported
@SkySportsPL @SkySports Such a poor decision.
-
Sirena Evangelista
(@S_Scissorhandz) reported
@SkyHelpTeam Nah. I'm done with your links and your engineers. Service is being cancelled and using unlimited phone data from now onwards.