Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• Lynsay McCoy (@LynsayMcCoy) reported a minute ago

  @SkyHelpTeam No broadband in Glasgow. Can you provide a response on what is going on and an ETA for a fix? #skybroadband

• Fanny (@Cockney_Fanny) reported 3 minutes ago

  @SkyHelpTeam Ermmm, Bank holiday Monday. Stop fobbing us off with check your connection. 1000's people down. Sort it out please. Tier 4 is bad enough with not having internet connection.

• toner low (@millross) reported 5 minutes ago

  @SkyHelpTeam Looks like we’re down again after being back for short while. Maybe DNS servers are an EU asset? /s

• Andy Wells (@MrAndyboy) reported 5 minutes ago

  @feuillade_dean @mcuk2014 @SkyHelpTeam It’s not hard to change their website to say there are issues, at the very least. They never handle outages well, pushing me over the edge to quit them for good tbh

• Franco Carroll #RDCSC #ROHCSC (@franco_carroll1) reported 6 minutes ago

  @Teresab1977 @SkyHelpTeam Stuck with them on a year contract where it took 14 hrs for my wife to download an album aff Apple Music...straight back to virgin media for the WiFi n never looked back 👌

• SColes1189 (@rocky11899) reported 7 minutes ago

  @SkyHelpTeam my internet isn’t working and I can’t run a test online as it says there is an error... is there a problem?

• positive2021 (@things1973) reported 11 minutes ago

  @SkyHelpTeam are there problems with Sky Broadband at the moment, my service is intermittent. I am in CO (COLCHESTER) post code

• Bruce McDonald (@pistonbroke167) reported 12 minutes ago

  @SkyHelpTeam why keep denying you have a problem with both your broadband service and website ? It’s not working correctly so fix it please !

• Karen Robertson (@karenrob001) reported 12 minutes ago

  @SkyHelpTeam Our broadband has worked fine until this afternoon, online sky outage is showing across uk, stop feeding us the check your router line, it’s not the router it’s your service that is the problem, how can everyone across the uk be wrong? Sort the connection now

• Liveta Budziute (@LBudziute) reported 16 minutes ago

  @SkyHelpTeam @mcuk2014 Having the same issue with the internet connection in Norfolk area since 5pm...

• Nick Kjelgaard (@NKjelgaard) reported 17 minutes ago

  @SkyHelpTeam @mcuk2014 Problems in Surrey too

• Duncan Mackay 🌹🇪🇺🇬🇧 (@DuncanMackay) reported 20 minutes ago

  @SkyHelpTeam my broadband is dropping out, i have tried to use your broadband checker on your website but the page is not responding. Are there any issues with broadband in my area?

• SEyley (@SREyley) reported 20 minutes ago

  @SkyHelpTeam hi we are currently having broadband issues in LU28QP can connect to the hub but no pages are loading. Have reset router and still the same

• Dean (@feuillade_dean) reported 21 minutes ago

  @MrAndyboy @mcuk2014 @SkyHelpTeam Im with you my friend. Not getting the service promised/contracted.

• Bob Payne (@tubabobby) reported 23 minutes ago

  @DoodleN2 @SkyHelpTeam Down in RH2 as well. Very frustrating

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