Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 1087 |
Birmingham, England | 427 |
Manchester, England | 379 |
Glasgow, Scotland | 283 |
Leeds, England | 219 |
Edinburgh, Scotland | 195 |
Bristol, England | 191 |
Dublin, Leinster | 174 |
Liverpool, England | 149 |
Tower Hamlets, England | 147 |
Croydon, England | 141 |
Newcastle upon Tyne, England | 140 |
Cardiff, Wales | 136 |
Larbert, Scotland | 127 |
Sheffield, England | 119 |
Nottingham, England | 106 |
Reading, England | 104 |
Plymouth, England | 92 |
Hackney, England | 92 |
Southampton, England | 88 |
Islington, England | 88 |
Derby, England | 87 |
Leicester, England | 80 |
Norwich, England | 79 |
Ealing, England | 78 |
Walsall, England | 78 |
Slough, England | 76 |
Enfield Town, England | 75 |
Belfast, Northern Ireland | 74 |
Watford, England | 72 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jill 🐠 (@itsjbuttz) reported
@SkyHelpTeam Already did this and it said there was no problem, hence why I am escalating to try and get a actual person to help me.
-
Andrew Colley (@ACClowner) reported from Wombourne, England
The new @SkySports #scorecentre app is slow, lagging and just not very user intuitive. I like the cleanliness and design but that’s about all.
-
Squirrel (@MonkeyShoulder) reported
@Mahelx @SkyHelpTeam That is sneaky!!! Wtf is the point testing it then??? I’m going to call them tomorrow and see what they say...
-
Stuart Pirie (@piries7) reported
@JamieDines @SkySports I was losing my sh!t on Saturday, terrible update!
-
PW (@waltonyeah) reported
@profoundluck @SkySportsPL @SkySports He was down for about five minutes, having treatment for a cut. Had blood on his shirt and gloves
-
🆇🆁🅿 𝓳ⓞᛕᵉℝ Ⓧ (@XRPJOKER) reported
@BaZzAbLuEs @SkyHelpTeam Awful considering the charges. I’m meant to be on the brand spanking new top internet and can’t even get on Netflix
-
chantillyxox (@chantilly_xox) reported
@SkyHelpTeam are you having issues with broadband or is it only effecting me?
-
John David (@JohnDav47166208) reported
@SkySports I am British and i am living in Turkey. I played bet with whole my money on Galatasaray to win tonight but they could not win against ten players ! I have lost 10.000£ and i have nothing now. I made a big mistake and i dont know what to do. Can anyone help me !?
-
James Watkins (@watkinsofessex) reported
@SkySports what have you done to your app, it is crap #bringbacktheoldapp
-
Mahel Khan (@Mahelx) reported
@MonkeyShoulder @SkyHelpTeam See I'm not optimistic because I used to use the Sky Q hub and that was awful so changed to a TP Link VR600 which was flawless until the first lockdown - been problematic ever since and so I know that if I go for the 'boost' and get Sky's new hub and it's still ****, their fault
-
roland satchell (@rolandsatchell) reported
@SkyHelpTeam @ShonaGillies I'm having the same issue with episode 1, and it appears many others are too. Please can you sort the issue out at your end please as keen to watch this, thanks
-
BazzaTheBlue #FBPE 🇪🇺🏴🕷 (@BaZzAbLuEs) reported
@XRPJOKER @SkyHelpTeam It’s poor. Looking to change now.
-
Fat bald bloke (@stanpowers406) reported
@MonkeyShoulder @SkyHelpTeam I have broadband, it’s just so bad that I have to use my data to use the internet on my phone.
-
Jamie (@JME_XIV) reported
3 times in half an hour you are seriously the worst @SkyUK
-
Tobias Richards (@tobias_richards) reported
The new Sky Sports Scores app sucks worse than Ali Dia’s Southampton career, sort it out @SkySports @SkyFootball