Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 748
Birmingham, England 227
Glasgow, Scotland 161
Manchester, England 150
Southwark, England 144
Hackney, England 140
Dublin, Leinster 139
Hammersmith, England 98
Blackburn, England 85
Croydon, England 76
Bristol, England 62
Cardiff, Wales 61
City of Westminster, England 60
Halifax, England 57
Batley, England 57
Derby, England 56
Ilford, England 55
Harringay, England 50
Hounslow, England 49
Leeds, England 48
Reading, England 45
Edinburgh, Scotland 45
City of London, England 41
Southampton, England 41
Newport, Wales 37
Plymouth, England 35
Sheffield, England 35
Liverpool, England 33
Oldbury, England 32
Bedford, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamStephen20 Liam Stephen (@LiamStephen20) reported

    @SkyHelpTeam I can't get any Sky Sports On Demand stuff and it's telling me to upgrade. The trouble is I have the Sports Ultimate package and have had this since I signed up.

  • Gavlar_03 Gavin (@Gavlar_03) reported

    @CupidStupidLov3 @SkyHelpTeam Mine went down yesterday afternoon

  • dbellis13 David Ellis (@dbellis13) reported

    @SkyHelpTeam Why is it impossible to talk directly with the UFO broadband team to allow me to switch from a service you are closing? I’ve been promised a call back within 72 Hours having waited 24 hours for a call to tell me that.

  • dbellis13 David Ellis (@dbellis13) reported

    2/2 @SkyUK are ending my service not my request. They then make it as difficult as possible to arrange a switch and NOBODY can explain why. No way to treat a customer of 22 years standing. Come on @SkyUKget a grip.

  • D1LL0N10 J_S (@D1LL0N10) reported

    @SkyUK not happy with no Wi-Fi and your customer services team

  • Drarok Mat Gadd (@Drarok) reported

    @SkyHelpTeam I would suggest tagging this one as "lost another paying customer" when sharing stats with managers, maybe they'll get something done about your inadequate systems then? Probably not, though.

  • Tresca777 Tresca (@Tresca777) reported

    @SkyHelpTeam Thanks. So, I can’t work. That might be a bit of a problem! How do I disable the Sky anti-VPN problem?

  • th3yl0vehaizax Haiza Bhatti (@th3yl0vehaizax) reported

    @SkyHelpTeam yes and about you can’t fix it on twitter okay but you can fix it on ur computer or whatever you use to fix the internet cause ong you lot are pissing me off 100% not getting paid can go suck out cause you just wanna be long and not fix the wifi

  • CupidStupidLov3 Cupid (@CupidStupidLov3) reported

    @SkyHelpTeam I'm gonna be the awkward person that doesn't know their details to do that unfortunately but it turns out to be a telephone pole not working

  • samwellCFC Another Man. (@samwellCFC) reported

    @Chels_HQ @SkySports Why does he always sound stupid?

  • tinatins123 Fatima (@tinatins123) reported

    @SkyHelpTeam hello I am trying to find the support for my mother who has been with sky and has been paying a high price for the service, I would like to contact a member of the management team I do not have id or log in details as I am not a member

  • Tresca777 Tresca (@Tresca777) reported

    @SkyHelpTeam As soon as I connect via VPN, the internet connection drops on the device, so I can’t visit web pages via a browser. As soon as I disconnect VPN it works normally again…but I can’t access the secure parts of work…because the VPN is disconnected. A bit of a circular problem.

  • UTD_Ronnie_ UtdForever (@UTD_Ronnie_) reported

    @Juventin_Malti @UtdActive @SkySports The only joke is their attack, Washed Auba, Broja, Bum Havertz, Pound Sterling, Wantaway Ziyech and CHO, Mr "How's my hair" Mount, Mr Glass Pulisic. They ain't winning ****, Tuchel getting the sack is more likely after spending a billion on defenders

  • jonathanjellis Jonathan (@jonathanjellis) reported

    @virginmedia The line to your retention team constantly drops out and no one calls back. Your website is also broken. Can someone call me back once you sort your lives out? Alternatively @SkyUK if you hurry up and launch your standalone streaming product I’ll switch to you!

  • TomFM_YT TomFM (@TomFM_YT) reported

    @redchris1971 @SkyHelpTeam Holding down the WPS button for 10 seconds or so until it flashes orange a bit might have done the trick!

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