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Sky Outage Map

The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Haider_W03
    Haider Waqas (@Haider_W03) reported

    @SkyHelpTeam Hurry ******** up I need to play some pro clubs

  • Jayneparrott1
    Jayne Parrott (@Jayneparrott1) reported

    @FlareBlitzed @SkyHelpTeam Intermittent all afternoon now down completely the last hour. Tring, Herts

  • Paynetwtp
    Trevor Payne (@Paynetwtp) reported

    @SkyHelpTeam have you guys worked out what the wider issue is yet? You keep saying a wider issue but no more info. Any eta to this being fixed. Cheers

  • heathershawmart
    🇬🇧 The Real Martin Heathershaw 🇬🇧 (@heathershawmart) reported

    @SkyHelpTeam What ******** is going on? When is this going to be fixed?

  • vampira246
    april wilson (@vampira246) reported

    @SkyHelpTeam God damn it i was in the middle of submitting my work and I've just lost it coz it crashed and corrupted my file 😑 wtf sky its been running slower and slower for weeks with regular mini crashes and now this

  • segmasonagm
    Seg Lark ( Mason ) (@segmasonagm) reported from Southend-on-Sea, England

    @SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where

  • JacOwenEvans
    Jac Evans (@JacOwenEvans) reported

    @SkyHelpTeam You have the worst broadband in the world, waste of time and money. Don’t listen to complains or try to help, just want the 💰 #bellends #MerryChristmas

  • martinflack
    Martin Flack (@martinflack) reported

    @Charpercy84 @SkyUK Been down all evening

  • niraj007t
    Vincent Chase (@niraj007t) reported

    Utterly disappointed that there’s no connection in some areas across the country tonight. In light of the pandemic, without internet I can’t re watch selling sunsets on Netflix. Please fix ASAP. @SkyHelpTeam #skybroadband

  • TillieDawn
    Lady Natalie (@TillieDawn) reported

    @SkyUK your service testing page conveniently is down much like my internet! Any updates for GU22 area?!

  • EchoLimas
    Ryan (@EchoLimas) reported

    @SkyHelpTeam hi please can I have a text number for sky messaging service , how can I book engineer appointment about fault phone line since September without calling customer services

  • hughesy1312
    Simon Hughes (@hughesy1312) reported

    @Charpercy84 @SkyUK Yes nationwide problem apparently. Annoying

  • u_n_k_i_n_d_TTV
    u_n_k_i_n_d (@u_n_k_i_n_d_TTV) reported

    @Markybabar @SkyHelpTeam Mine isnt down but i cant do anything on it really its appalling

  • ReedExeter
    Scott Reed (@ReedExeter) reported

    @SkyUK I don’t seem to be able to connect to WiFi in Devon. Is there a problem currently please?

  • Arithionnn
    Unvertified (@Arithionnn) reported

    @MrKennyWalker @SkyHelpTeam Yes kenny, by shouting SORT IT OUT you have single handedly caused sky to fix their problems

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