Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 640
Glasgow, Scotland 183
Hammersmith, England 182
Hackney, England 155
Birmingham, England 140
Southwark, England 110
Dublin, Leinster 95
Blackburn, England 88
Manchester, England 87
Croydon, England 79
Halifax, England 78
Batley, England 70
Ilkeston, England 49
Cardiff, Wales 45
Hounslow, England 41
Harringay, England 40
Edinburgh, Scotland 38
Nottingham, England 38
Reading, England 37
Bristol, England 37
City of Westminster, England 34
Newcastle upon Tyne, England 33
Enfield Town, England 32
Prestonpans, Scotland 32
Portsmouth, England 29
Oldbury, England 29
Peterborough, England 29
Brentford, England 27
Newham, England 23
Crawley, England 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarah_WHU Sarah (@Sarah_WHU) reported

    @SkyHelpTeam Should move some of your new customer support team to the escalation team... maybe sort out issues with the previous customers

  • JagisinhoV2 #FSGOUT (@JagisinhoV2) reported

    @S829MLY @richardhyland @SkySports Don’t be silly, they were never sand bagging this year. Expect another pole from max at imola

  • PavelRiza Pavel Řezníček (@PavelRiza) reported

    @BatuMack @SkySports You are a Very Very stupid guy!

  • The_Matt_Shaw matt shaw (@The_Matt_Shaw) reported

    @SkyHelpTeam My WiFi signal is shocking in my house despite living in a small bungalow. Is there any product I can add on to get better signal strength? We just have a Sky Q box at the moment (that's fine despite being in a different room to the hub).

  • jane_protheroe Jane Protheroe (@jane_protheroe) reported

    @SkyHelpTeam We tested the line & connectivity both times but it still said no problems, but 3 of us have had the same problem twice now. Not great.

  • Mwakefie72 Mike Wakefield (@Mwakefie72) reported

    @SkyUK any idea when broadband will be back up in DN2??? Been down for most of the day..... and now the app won’t respond....

  • Andyrc91 Andy Crooks (@Andyrc91) reported

    @SkyHelpTeam it won’t work, I have asked multiple times for actual help and all I’m getting is speak to tech support this is not helpful

  • sallybartrip Sally Bartrip (@sallybartrip) reported

    @SkyHelpTeam Thank you, but that’s no help app is there and says need pairing code doesn’t give option only to upgrade

  • Mwakefie72 Mike Wakefield (@Mwakefie72) reported

    @SkyHelpTeam Tests aren’t working I end up with a ‘Whoops’ we are having@problems with our tests come back later.... after over five hours it’s wearing a bit thin...

  • navs888 Navs (@navs888) reported

    @SkyHelpTeam How is this a wifi issue, the amber light comes on the router when the internet connection drops, norhing to do with WIFI

  • Professor_GR Professor X (@Professor_GR) reported

    @SkySportsPL I've been patient enough. However, someone in skysports is spreading the awareness and is biased on Spurs. I have left MOTD due Linekar and Jenas. Redknapp is another. How can they not be neutral. I am no longer following skysportsPL. I will cancel my pass today too.

  • Benh19911 Benh1991 (@Benh19911) reported

    @SkyHelpTeam Thanks for the help. 3 days 3 engineers but at least you’re sorry for the inconvenience!!!!

  • Cosseycj Chris Cossey (@Cosseycj) reported

    @SkySports Good luck to her,I just hope that she is upto standard and isn’t just a token gesture,over the years I’ve witnessed some very poor referees,we need a new intake of referees capable of understanding & implementing the laws of the game,there is however fundamental issues with VAR

  • MrSamir786 Samir khan (@MrSamir786) reported

    @WynnJulia @SkyUK Problems problems problems with this company 😡

  • bantammad95 Sam Smith (@bantammad95) reported

    @lUKE_c0ys @ASuwan22 @SkySports So answer the question then. If he's so bad why has he refereed 20 champions league game plus the super Cup amongst many other top games?

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