Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 688
Birmingham, England 214
Glasgow, Scotland 165
Hammersmith, England 162
Dublin, Leinster 151
Hackney, England 144
Southwark, England 137
Manchester, England 134
Blackburn, England 91
Croydon, England 77
Batley, England 65
Bristol, England 65
Derby, England 63
Cardiff, Wales 57
Halifax, England 53
Reading, England 50
Leeds, England 49
City of Westminster, England 46
Edinburgh, Scotland 45
City of London, England 40
Southampton, England 40
Rotherham, England 39
Harringay, England 39
Liverpool, England 37
Hounslow, England 35
Newport, Wales 35
Oldbury, England 34
Plymouth, England 34
Barnsley, England 32
Ilford, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nataliebell91 Natalie Bell (@nataliebell91) reported

    @SkyHelpTeam Hi, yes it’s still not working!

  • martindmay martin may (@martindmay) reported

    @SkySports who have had the most penalties in premier league history?? Please help me to settle a debate!

  • leewill96967911 lee williams (@leewill96967911) reported

    @SkyHelpTeam I don’t want more support I want my WiFi back working

  • bergwxjn ⚽️⚽️ (@bergwxjn) reported

    @SkyHelpTeam my internet is very bad and annoying me any help appreciated

  • dr_shackleton David Shackleton (@dr_shackleton) reported

    @SkyHelpTeam my mum's internet drops out several times a day (for years). When she calls to report is told "it's working now". Really just needs you to send openreach in to fix this. Help!

  • paul76548216 paul (@paul76548216) reported

    @SkyUK why are you ripping people off with trying to tell them that it’s because you need to pay in advance when they did now four months down the line it has happened again this time they have kept all phone conversations and emails to prove that you are in the wrong

  • kaylou92x KLW (@kaylou92x) reported

    @SkyHelpTeam hello, we’ve got a no satellite signal error message and reset the box twice with the same error. Can someone look into this for us please?

  • ryscn80 Ryan (@ryscn80) reported

    @SkyHelpTeam I'm changing networks ASAP, ordered a sim from another network now. Once that becomes active within the next week or two I assume my cooling off period will come into play, and it will be all cancelled without penalty

  • lukemccreery1 Luke McCreery (@lukemccreery1) reported

    Shock, another broken promise by @SkyUK. Promised a call back by 6pm, an hour later still nothing. VIP platinum means nothing. The worst company for customer service EVER

  • bergwxjn ⚽️⚽️ (@bergwxjn) reported

    @thfc_aw @SkyHelpTeam I actually was because they’ve replied on my other account before their support team is actually decent tbf

  • RithDev Rith (@RithDev) reported

    @SkyHelpTeam Thanks for being the best service I could ever ask for, no problems after 2 weeks of activation!

  • APBallard Anthony Ballard (@APBallard) reported

    @LastWordOnSpurs @RickSpur @SkySports Sky sports know absolutely **** all, they drag these two clowns out all window until that other bell end Jim White turns up. ‘Sky sources’ bollocks to your made up sources

  • marvy99 Marv H (@marvy99) reported

    @SkyHelpTeam do you reply to any customer complaints at all? Still got a shocking internet service at rg22. Has been this way for weeks .....

  • MrCrawfordEng Luke Crawford (@MrCrawfordEng) reported from Birmingham, England

    @SkyHelpTeam All I get given is the customer service number (03337591018) and then back to square one. Tried all different voice commands on your automated phone service and I’m getting nowhere

  • Royc92 Roy Cartwright (@Royc92) reported

    @SkyHelpTeam My current service is fine. It’s every time I try to connect to skygo it comes up with the error saying access denied.

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