Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 558 |
| Birmingham, England | 177 |
| Glasgow, Scotland | 122 |
| Dublin, Leinster | 103 |
| Hackney, England | 98 |
| Southwark, England | 92 |
| Blackburn, England | 91 |
| Manchester, England | 84 |
| Croydon, England | 56 |
| Hammersmith, England | 44 |
| City of Westminster, England | 44 |
| Halifax, England | 43 |
| Bristol, England | 42 |
| Cardiff, Wales | 42 |
| Batley, England | 41 |
| Derby, England | 37 |
| Ilford, England | 37 |
| Edinburgh, Scotland | 36 |
| Hounslow, England | 35 |
| Harringay, England | 29 |
| Reading, England | 28 |
| City of London, England | 26 |
| Oldbury, England | 23 |
| Newport, Wales | 22 |
| Bedford, England | 22 |
| Newcastle upon Tyne, England | 21 |
| Liverpool, England | 21 |
| Rochdale, England | 21 |
| Leeds, England | 20 |
| Belfast, Northern Ireland | 18 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TΔFΔDZWΔ
(@onezusky) reported
5/7 I would need to contact @SkyUK … so here I am being passed around with no real resolution. The delivery company @dpduk_ , was the first I called on the 1st of September but they said Sky was the only one who could resolve it. Since then, I've been in limbo. I looked online
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Simon Watts
(@Si_Watts) reported
Northampton v Rotherham: After 25 years finally it happened! Dad filming for @SkySports & me sat alongside him on live commentary. We hoped one day we’d be doing the same game together but it’s not something either of us asked for. If it never happens again, we’ve done it once!
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David Ruben Aguero
(@ruben_david187) reported
@cityreport_ @SkySports @kylewalker2 He lost us game after game problem was not being on yeh pitch problem was ACTUALLY actively playing which he wasn’t …..
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Saurabh Paul
(@Saurabhpaul24) reported
@TheAthleticFC And here we were thinking this publication would be better than @SkySports and @talkSPORT — but surprise, surprise, it’s actually worse. #cancel #agenda #shameful
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patrick callaghan
(@patrick86000591) reported
@SkySports I don't like St Helens, I don't like Wigan. Salford man, my support is always dictated by good old jealous spite. Raw animal emotion. Come on Hull KR.
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JoRc
(@Craigj4mk4) reported
@DanK__77 @SkySports Thick as ****, you.
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Will Kane
(@calendarboysuk) reported
@SkyHelpTeam DOES ANYONE MONITOR THIS ACCOUNT? As this is my THIRD MESSAGE AS I CANNOT GET THROUGH TO A HUMAN VIA THE PHONE AND I DESPERATELY NEED HELP - thanks in advance
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Andrew Barclay
(@AndrewBarc5644) reported
@buildmygsllows Gary I said to my father Friday afternoon that when Skysports said that talks with Rohl went well I got this horrible feeling mate. That I swear to god. Something stinks alright, PS and KT. Rinsing us dry.
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Richard Hyland
(@richardhyland) reported
This is beyond ridiculous @SkyHelpTeam 3 times in 2 weeks your internet has gone down at midnight on the dot. And it’s not just me, I’ve seen our entire town go down. Last week it was down for 7 hours If you can’t do maintenance in reasonable time frames I’m out and finding someone new
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Janet Bee
(@beelucky65) reported
@SkyHelpTeam Hi there, an engineer came out yesterday to instal the full fibre for my broadband. He said I need to contact Sky for a booster for my landline. Can you help?
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edbuckley70
(@sirvincentgroot) reported
@SkySports putting the World Darts Match play semis on a different channel . What a crap thing to do . Dreadful
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TΔFΔDZWΔ
(@onezusky) reported
3/7 day I was transferred 8 times in one call and all they do is say “they’re escalating the issue” I've resent all requested photos multiple times. @SkyUK has only reached out to me twice, both of them requesting the same pics I'd already resent I've tried to reach out to them
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Dr Andy Hershon
(@andyhersh) reported
@SkyHelpTeam still outage- 2 weeks now. British Gas hive system uncontrollable - so cold. @WeAreOpenreach seem unwilling to prioritise even though vulnerable adult here.
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TGG-League
(@RugbyLeagueTGG) reported
@Craig1882073179 @SkySports It was very poor at the worst time. Better on the 2nd try there though.
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🍯
(@nm_mrj7) reported
@ackerman92 @SkyUK how do you get out of the contract without having to pay the excess fees. they’ve been a nightmare the last year, my data never ever works and they’re useless when you call