Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 739 |
| Birmingham, England | 211 |
| Glasgow, Scotland | 161 |
| Manchester, England | 147 |
| Southwark, England | 134 |
| Dublin, Leinster | 133 |
| Hackney, England | 131 |
| Blackburn, England | 94 |
| Hammersmith, England | 81 |
| Croydon, England | 76 |
| Cardiff, Wales | 65 |
| Bristol, England | 62 |
| Derby, England | 60 |
| City of Westminster, England | 58 |
| Halifax, England | 57 |
| Ilford, England | 57 |
| Batley, England | 54 |
| Leeds, England | 48 |
| Edinburgh, Scotland | 47 |
| Hounslow, England | 47 |
| Harringay, England | 46 |
| Reading, England | 42 |
| City of London, England | 41 |
| Southampton, England | 40 |
| Newport, Wales | 39 |
| Liverpool, England | 36 |
| Bedford, England | 32 |
| Sheffield, England | 32 |
| Rotherham, England | 31 |
| Norwich, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
.
(@WavyAkh1) reported
Nah what channel is Utd game on? I have bt and skysports and neither are showing it. Prime video aren’t either what the absolute ****
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geordiefella
(@MarcSarg76) reported
This skysports commentary is ****, I really hope we turn these over, ffs biased as **** and written us off before we have even kicked a ball....... COME ON THE TOON ⚫⚪⚽👍
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Jaspe
(@Jas_per6) reported
Hi @SkyHelpTeam I’ve got a problem with our Wi-Fi, the ping has been extremely high and I’ve been gaming and it’s just unbearable and I keep getting disconnected for too high ping.
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LWP.
(@LukePowell92) reported
@SkySports_Keith @SkySports & depressing wtf has being happening last 15 + years.
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Will
(@wmcbryde91) reported
Annual tweet to call out terrible customer service. This time @SkyHelpTeam .. seemingly unable to do anything about their own product, despite repeated calls.. how hard is it to deliver a box?
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Cynthia Franko
(@CynthiaFranko4) reported
@1bricox @SkyUK @SkyHelpTeam Message dark_702nx on instagram he will surely help you out he just got mine fixed back also
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liam
(@liamsimo95) reported
@SkyUK @bt_uk any better service?
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Nursing Student Alice
(@NurseStudentAKB) reported
@SkyHelpTeam no internet yet again! Which means no tv as I have sky glass! Done all the tests and states all is fine yet I have an amber light on the internet! Website is no help whatsoever. I have already se t a message!
-
🎗 #TrustThePrøcess
(@southldngunner) reported
@GNev2 @SkySports All of them let the club down
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Soph v34.4
(@sophb66) reported
@SkyHelpTeam “help” … but you don’t actually reply to HELP so maybe drop the help from your handle to make your “service” more accurate & truthful
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Paul
(@8gzd8k76nM) reported
@david_7713 @SkyHelpTeam Neither its only for full loss of service so shut your moaning
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Ricardo
(@RicoDepor) reported
@GNev2 @SkySports After the way you butchered Reyes, you’ll never be loved here!
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mistress purdee
(@Purdee) reported
@Apple I have @AppleTV on my sky Q box - the app has updated overnight and now I have subtitles that I can get rid of! It’s v annoying - please help? @SkyHelpTeam
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Mark Westlake
(@Mark996) reported
@SkyHelpTeam So the update is…that there IS no update?! @SkyUK have spoken with @WeAreOpenreach who admitted they’ve not even allocated a team to finish the job they only did half of?! Fills you with huge confidence in the product don’t it?! Meanwhile, we pay for service we don’t have?!
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Susan Richardson
(@oosaboos) reported
@SkyHelpTeam what’s going on with the internet in SR5? It’s horrible. Super fast reliable broadband my eye.