Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 702
Birmingham, England 220
Glasgow, Scotland 164
Dublin, Leinster 155
Southwark, England 143
Hackney, England 133
Hammersmith, England 131
Manchester, England 130
Blackburn, England 85
Croydon, England 82
Batley, England 70
Bristol, England 67
Cardiff, Wales 62
Halifax, England 61
Derby, England 61
Reading, England 53
City of Westminster, England 48
Edinburgh, Scotland 46
City of London, England 46
Leeds, England 45
Southampton, England 42
Rotherham, England 42
Harringay, England 42
Ilford, England 41
Hounslow, England 39
Liverpool, England 39
Newport, Wales 37
Oldbury, England 33
Sheffield, England 32
Plymouth, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rincewind28 arron sandford (@rincewind28) reported

    @SkyHelpTeam I need help. Im trying to get my broadband renewed by the sales team say there nothing they fan offer and the customer service keep saying call back. Is there anything that i can do as not happy with the service so gar

  • gjrrox Gary Russell  (@gjrrox) reported

    @SkyHelpTeam Ok, yes IT IS an upgraded broadband service

  • ADG_86 ADG Thoughts (@ADG_86) reported

    @1InAMillion97 @SkyHelpTeam I always have problems with sky wifi, especially when trying to game online.

  • worksop69 rich wilkinson #Glazersout (@worksop69) reported

    @AbsoluteMuppett @elcynngwa @SkySports But he doesn't say anything about Leicester (in 3rd) having won twice as many penalties as the bin dippers & also 4 more than United!!...wish he'd stop moaning like a little ***** blaming every ****** but themselves when they play like dog ****...

  • SweatzFNBR Use Code Sweatz #AD 💸 (@SweatzFNBR) reported

    @nautiousfn @SkyHelpTeam yeah thats just the area you live in you cant fix that

  • MarkyQPR Mark Edmonds (@MarkyQPR) reported

    Do @SkyUK really think I want to wait over an hour for help? What a joke

  • kellyophonics Chris (@kellyophonics) reported

    My internet keeps going down and has been the last 2 weeks, @SkyHelpTeam sort it out we are in a lockdown I’m sat in my room I need to pretend I have a connection to the outside world

  • tracytaffyj Tracy Jones (@tracytaffyj) reported

    Love being told i keep calling the wrong department @SkyUK when infact its their agents who have been transferring me!! Great customer services!

  • gjrrox Gary Russell  (@gjrrox) reported

    @SkyHelpTeam I am an existing customer , this is an upgraded replacement hub

  • ASuwan22 Anil Suwan (@ASuwan22) reported

    @SkySports No this **** again

  • JAMESFF9 JAMESFF (@JAMESFF9) reported

    @SkySports Forfeit the game then.Always the victims,its never your fault.

  • Rachelpalfrema2 Rachel palfreman (@Rachelpalfrema2) reported

    @SkySports Well they won the other day. No problem. There just mind games.

  • Switxhhh Switxhh (@Switxhhh) reported

    @SkyHelpTeam Been round in circles with “reaching out” to your teams and no change. Paying excessive amounts of money for crap internet. What’s gonna change this time?

  • lianne_sykes Lianne Sykes (@lianne_sykes) reported

    @SkyHelpTeam your customer service is appalling. On telling 2 of tour colleagues i only have 1 tv. They ignored that fact and tried to up sell me multiroom, presumably for a better commission. I highly recommend you retrain your staff, to listen to the customers needs first.

  • sarah_boirin Sarah (@sarah_boirin) reported

    @SkySports rubbish, bet they can field a 1st team squad no problem

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