Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 675
Birmingham, England 206
Glasgow, Scotland 157
Dublin, Leinster 150
Southwark, England 139
Hammersmith, England 139
Hackney, England 132
Manchester, England 128
Blackburn, England 88
Croydon, England 78
Bristol, England 65
Batley, England 63
Derby, England 62
Cardiff, Wales 61
Halifax, England 60
Reading, England 52
City of Westminster, England 47
Leeds, England 47
Edinburgh, Scotland 46
City of London, England 44
Harringay, England 41
Rotherham, England 40
Southampton, England 39
Ilford, England 38
Liverpool, England 37
Hounslow, England 36
Newport, Wales 34
Oldbury, England 33
Plymouth, England 31
Barnsley, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Cheshiremark69 Cheshiremark (@Cheshiremark69) reported

    @SkyHelpTeam Sky broadband is hugely unstable, download speeds ranging from almost nil to where it should be. Then following Skys own instructions disconnects the main box from the router and it cant be reconnected, hence no operational mini boxes now. Awful, just awful

  • billiousbob Waddyawant (@billiousbob) reported

    @Cheshiremark69 @SkyHelpTeam Sky, Ryanair and many others have used the pandemic as an excuse for a dereliction of any customer care.....

  • mush__88 Katherine (@mush__88) reported

    @SkyHelpTeam is there an issue in NN2? My wifi isn’t working and the light is amber? The checks say no issues

  • sambola86 Sam McCarthy (@sambola86) reported

    @SkyHelpTeam I have tried this with the same result. I have also just spent over 45 minutes on hold to speak to an advisor and supposedly failed the verification as my mother's maiden name is not correct on your system and the password required is not the same as the one used to login.

  • Female_Producer Baybee T Productions (@Female_Producer) reported

    @SkyHelpTeam It says no issues in my area. I've unplugged it now and will leave it off for an hr or so and see if it works after.

  • DavidDowling76 David Dowling (@DavidDowling76) reported

    @SkyHelpTeam Could you add this to your agents list of things to highlight when signing people up to Sky Q. Reason to get mini box is to watch all channels, not find out after its subject to subscription. BT sport works fine on main box but the missus doesn't want to watch, you see my issue.

  • KelvinRuthven 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #BorgLife #AssociateProducer #ZSJL (@KelvinRuthven) reported

    @SkyHelpTeam Even with the current deal with @hbomax you have no plans at present to stream #ZackSnydersJusticeLeague? That's extremely disappointing considering how anticipated the film is, having broken 100K trending recently. There is HUGE demand for it.

  • hiddenbadger hiddenbadger (@hiddenbadger) reported

    @skyuk Fix my god-damn broadband now! This is the 3rd!!!! Outage in my contract! That is such poor service it’s unreal. 4hrs broadband has been down now 😡😡😡 you are an absolutely useless provider

  • lordofglencoe1 lord of Glencoe (@lordofglencoe1) reported

    @SkyHelpTeam hi got to report that I have got a problem with my phone and the line seems to be completely dead we need this problem to be sorted ASAP as I have a family member in hospital so we need to keep in touch.

  • Daniel_Holland5 Daniel Holland (@Daniel_Holland5) reported

    @SkyHelpTeam hello I need help my sky box not working says no signal i reset it still nothing its a sky+ HD box

  • haychelldee Holly deSouza-Ellis (@haychelldee) reported

    @SkyHelpTeam You’ve cut me off twice already AFTER going through IVR. Come on now. You’ve text to say you noticed I called yet I can’t speak to anyone. What can you do to help?

  • johnym2121 Johnym2121 (@johnym2121) reported

    @j48456 @FeastyRs @SkySports Yeah I am actually my dad lives down the ******

  • Lotus_et_Cocoa Aisha✨Anike✨Abike (@Lotus_et_Cocoa) reported

    Calling @SkyUK tomorrow to cancel this boost **** because why am I wasting my money paying for boost and this bloody wifi isn’t reaching the other end of our house? 🤨 make it make sense Kmt

  • Scott20312545 Scott (@Scott20312545) reported

    @SkySports Not a problem but dock wages accordingly 👍

  • adrian52479038 adrian (@adrian52479038) reported

    @SkyHelpTeam May you send me a code for the Cold War reward because it’s not working for me mate and I’ve been trying for hours yesterday so may you just send me a code mate!

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