Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 638 |
| Hammersmith, England | 188 |
| Glasgow, Scotland | 185 |
| Hackney, England | 163 |
| Birmingham, England | 142 |
| Southwark, England | 112 |
| Dublin, Leinster | 94 |
| Blackburn, England | 90 |
| Manchester, England | 88 |
| Halifax, England | 78 |
| Croydon, England | 77 |
| Batley, England | 71 |
| Ilkeston, England | 47 |
| Cardiff, Wales | 46 |
| Hounslow, England | 42 |
| Edinburgh, Scotland | 41 |
| Harringay, England | 39 |
| Bristol, England | 38 |
| Reading, England | 38 |
| Nottingham, England | 38 |
| City of Westminster, England | 36 |
| Enfield Town, England | 34 |
| Newcastle upon Tyne, England | 33 |
| Prestonpans, Scotland | 32 |
| Portsmouth, England | 30 |
| Oldbury, England | 29 |
| Brentford, England | 28 |
| Peterborough, England | 27 |
| Newham, England | 25 |
| Crawley, England | 24 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
H²
(@haniiixx1) reported
@SkyHelpTeam The outage has already been resolved but we don’t have any network
-
London
(@London6485223) reported
@SkyHelpTeam hi! Hoping you can help! Been having internet issues for well over a month due to a faulty outdoor box - @OpenreachHelp can’t give me any information apparently, any info of when this will be fixed? Wifi is out for the second time today.
-
M
(@ILLAM09) reported
So glad I pay stupidly high subscription costs to not see any adverts…. @SkySports getting stupid now, more adverts than actual content! #avfc #ARSAVL
-
Sheff United Way
(@SheffUnitedWay) reported
@HomerSapien2021 @SkySports It's awful, sorry to read this. UTB
-
Laurence Alderson
(@Lozalderson1990) reported
@SkySports Is it me or are fsg gna **** this one up
-
H²
(@haniiixx1) reported
@SkyHelpTeam The problem isn’t an outage, the network lines aren’t being run as they should and sky isn’t taking it seriously enough
-
Darren Feldman
(@darrenfeldman) reported
How isn’t lacazette starting every game, he makes such a difference. Mainly by diving and cheating, but officials are so poor his skullduggery is rewarded #ARSAVL #PremierLeague #SkySports
-
James Round
(@round231283) reported
@SkyHelpTeam Tried many times had engineers out never find a fault only get told it's from your providers end, changed channels etc nothing changes I get few good days but it's become more bad it's worse than ever 14 years with sky got to leave for my sanity #broadband
-
Ian Webster
(@HeliosHutch) reported
@SkyHelpTeam hello, I've been without broadband for a while now (solid orange light on router), any service outages in the CV21 area. Have already run all diagnostic tests and tried a spare router and still not working.
-
Sa3ed
(@saeed86a) reported
@KathOnReception @SkySports He wouldn’t be getting the credit he deserves without the correct service price attached to his services
-
mark tervet
(@tervet84) reported
@SkyUK 4 times I’ve tried to order sky glass and get all way through process to get told your having technical difficulties 😫😫#skyglass #help
-
mark fielder
(@ryhillrhino1) reported
from
Ryhill, England
@grahamm30392424 @SkyHelpTeam I'm not best pleased to recieve an email today telling me my #skyglass order can't be delivered tomorrow as planned. I now have to wait till Tues to recieve my order, this isn't the best customer service is it, taking a day off work for the privilege.
-
Bert Ollly
(@robolly) reported
@SkyHelpTeam It seems back to normal now... But the neighbours were having the same issue.. Thankyou for your response £
-
Joanna Santinon
(@JoannaSantinon) reported
@SkyHelpTeam we have no internet in SW19- is this a wider outage issue?
-
Tone1892
(@Tone18921) reported
@neilTheMagpie @SkySports After the service, minutes silence etc.