Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 744 |
| Birmingham, England | 218 |
| Glasgow, Scotland | 169 |
| Manchester, England | 146 |
| Hackney, England | 138 |
| Southwark, England | 136 |
| Dublin, Leinster | 134 |
| Blackburn, England | 92 |
| Hammersmith, England | 87 |
| Croydon, England | 74 |
| Cardiff, Wales | 62 |
| Bristol, England | 61 |
| Halifax, England | 60 |
| Derby, England | 60 |
| City of Westminster, England | 60 |
| Ilford, England | 58 |
| Batley, England | 56 |
| Hounslow, England | 50 |
| Leeds, England | 50 |
| Harringay, England | 48 |
| Edinburgh, Scotland | 47 |
| Reading, England | 44 |
| Southampton, England | 41 |
| City of London, England | 41 |
| Newport, Wales | 38 |
| Liverpool, England | 35 |
| Plymouth, England | 34 |
| Norwich, England | 33 |
| Bedford, England | 33 |
| Sheffield, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Tarren
(@robtarren) reported
@SkyHelpTeam @BCVlogger I'm having the same problem. Trying to renew my contract (and also check to see if I can get Ultrafast Broadband) but website says there is a technical fault. I'd rather not wait in a call queue if it can be avoided.
-
mossy
(@Mossy888) reported
@wildinggrace1 @SkySports Have stopped watching football / take the knee **** !
-
Kahrimanovic Nedim
(@KahrimanovicNed) reported
@Mikee_ManCity @SkySports As they should be. Literally no reason to abandon match last night. Ba is ******* idiot who think english is the only language in world
-
MEGAN✨
(@meg_russ) reported
@SkyHelpTeam Can you please help, when we try to use the Sky App through our Xbox it’s saying ‘an error occurred’ when connected to sky WiFi... but works fine when connected to my personal hotspot??
-
Andy Ross
(@happen_andy) reported
@SkyHelpTeam Please see my previous message - phone is not an option. Please provide relevant online or email contact. I need to communicate with someone about the refund as much as removing the packages. Please do not redirect me to self-help I have exhausted all of those avenues.
-
DubRtd
(@DubRtd) reported
@SkyHelpTeam What are your procedures when an engineer drops by to fix slow internet\no phone and after he has left you are left with no internet, no phone and no tv? Blame the customers modem\router?
-
イタライザー
(@Italizer) reported
@SkySports 10 match ban haha what a joke. If found guilty he should never ref a football game again.
-
Michał Bylicki
(@MichalBylicki) reported
from
Beccles, England
@NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?
-
Craig Cowin
(@craig030790) reported
@SkyHelpTeam Yeah at first I thought it may be internet issue but I’ve had new internet in today and still the same issue picture all over the place
-
CaptainMoomoo
(@moomoo_captain) reported
@SkySports Vermin. The old firm are just as bad as each other.
-
Hilltops & Flipflops
(@hilltopflipflop) reported
@SkyHelpTeam wifi has been down for a good 2+ hours now. Any chance it’ll be fixed soon???
-
Michał Bylicki
(@MichalBylicki) reported
from
Beccles, England
@BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?
-
Tony Callaghan
(@tjc5286) reported
@SkySports I don't condone these actions but i am not surprised by them since the board are thtowing away oir chance at 10 in a row by backing this shambolic manager, who isn't fit enough to manage a 3rd devision never mind @CelticF. #LennonOut
-
Cammy ツ
(@cameronw_94) reported
@OharePeter @SkySports Demba puts it perfectly, if it was a white player the official wouldn’t say “the white guy”, he clearly knew Demba’s name as there are videos of him trying to calm him down saying “Demba Demba” totally unnecessary and bang out from him
-
Linde
(@pollyparrot85) reported
@SkyHelpTeam after an engineer visit to fix broadband/phone issues neither works. Have called your "help" centre but only to be told that because I've had my contract for as long as I have I'd need to pay extra each month or buy a new router. Is this your idea of service????