Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 684
Birmingham, England 218
Glasgow, Scotland 197
Hammersmith, England 165
Hackney, England 152
Dublin, Leinster 145
Manchester, England 137
Southwark, England 137
Blackburn, England 114
Croydon, England 89
Bristol, England 70
Batley, England 67
Derby, England 64
Cardiff, Wales 62
Halifax, England 56
Edinburgh, Scotland 53
Reading, England 50
Hounslow, England 48
Leeds, England 44
City of Westminster, England 40
Southampton, England 39
Oldbury, England 39
City of London, England 37
Liverpool, England 37
Harringay, England 36
Plymouth, England 35
Rotherham, England 32
Barnsley, England 32
Bradford, England 32
Sheffield, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chrissylc ChristinaMac (@chrissylc) reported

    @NikitaKyle @SkyHelpTeam @SkyHelpTeam are to busy to help paying customers 😕

  • Nitromanuk Nitroman 🇺🇸🇨🇦🇬🇧🇮🇳🇦🇺🇳🇿 (@Nitromanuk) reported

    @SkySports I fully support this but why do you support a organisation, BLM whom some of its members openly want white people enslaved and even worse, dead?

  • MountainManGlen Stuart (@MountainManGlen) reported

    @SkySports 100%. Very, very few people disagree with this message. But when will this stop? Football is played and watched by people of all colours and creeds and has lifted plenty of young folk out of poverty. You’ll never stop the occasional arsehole from behaving like what they are.

  • kclements21 Kerrie🎗️ (@kclements21) reported

    @SkyHelpTeam @keilan1990 Ours is down too. On the sky website it says there is an outage in our area

  • keilan1990 keilan hodkinson 🇾🇪 (@keilan1990) reported

    @SkyHelpTeam internets gone down again!! Will you sort this out please

  • DenzilTaylor10 Denzil (@DenzilTaylor10) reported

    @xMARKUZx @HarvesterEAS @SkySports They never do.

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • SBNUFC SB (@SBNUFC) reported

    @SkyHelpTeam Hi you persuaded me a month ago to get your new router and take a new contract because it was so reliable and you would know if there was a problem before me. Well tonight it cut out with multiple devices using WiFi at the time. Havent got time to wait on the phone😡

  • u_n_k_i_n_d_TTV u_n_k_i_n_d (@u_n_k_i_n_d_TTV) reported

    @EAFIFADirect fix your game @SkyHelpTeam fix your internet both terrible

  • dwrfc DWRFC (@dwrfc) reported

    @SkyHelpTeam hi, i upgraded my Sky Broadband package last month as the current service was slow and intermittently broke down however the service now drops off more than ever. This is unacceptable. I am due to start new job in 21’ and cannot have these issues ongoing!

  • Clemy_t Tichaona (@Clemy_t) reported

    @ZRAFC @SkySports No problem

  • debbiebiggins Debbie Biggins (@debbiebiggins) reported

    Thanks @SkyUK No TV until January 4th. Ruined our Tier4 New Year/ end of Christmas break. Cancelled our viewing card for no reason. Insulted by the £4.82 offered for lack of service. Funnily enough every time I hold for a manager I get cut off.

  • basementdisco Arsenvilson AVFC (@basementdisco) reported

    @primevideosport Have you used all your bandwidth up tonight? It’s bloody awful quality. Why can’t you do a normal broadcast like @SkySports and @btsportfootball?

  • KelvinGrant3437 Kelvin Grant (@KelvinGrant3437) reported

    @debbiebiggins @SkyUK Not good 😌 Debbie wished they could get it sorted for you earlier! Feel sure if you were to be a new customer or upgrade it would happen quickly!!

  • AngieH1980 Angela Hamilton (@AngieH1980) reported

    @debbiebiggins @SkyUK A couple of days ago there were broadband issues across the UK and that done it for us. We have been with Sky for years too but I can’t put up with poor service. I really hope you get it sorted soon and get much better compensation that £4 odds!

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