Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 1095 |
Birmingham, England | 427 |
Manchester, England | 370 |
Glasgow, Scotland | 268 |
Leeds, England | 224 |
Bristol, England | 200 |
Edinburgh, Scotland | 196 |
Dublin, Leinster | 173 |
Larbert, Scotland | 152 |
Cardiff, Wales | 151 |
Newcastle upon Tyne, England | 145 |
Liverpool, England | 144 |
Tower Hamlets, England | 143 |
Croydon, England | 138 |
Sheffield, England | 125 |
Nottingham, England | 113 |
Plymouth, England | 104 |
Reading, England | 104 |
Hackney, England | 98 |
Ealing, England | 90 |
Southampton, England | 90 |
Derby, England | 89 |
Leicester, England | 85 |
Islington, England | 83 |
Belfast, Northern Ireland | 78 |
Slough, England | 77 |
Norwich, England | 75 |
Milton Keynes, England | 74 |
Walsall, England | 72 |
Coventry, England | 68 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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BlackCatsRule (@JELPjr) reported
@SkyHelpTeam If I take the giant leap (as a technophobe) to upgrade to Sky Q....how much is the engineer visit and I currently pay for Tv Essentials...do I need an actual Sky subscription or is the TV Essentials enough? Kindly answer these questions as my box doesn't work and it is stressful
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®️ (@tpalomo7) reported
@MilanEye @SkySports Wtf do yall want him to say? “I hate man city and didn’t wanna leave Milan” or some ****? This is all PR
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John Paul Gonzalez (@JanusPaulusG) reported
@SkySports Who gives a ****?
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Harkiran Chima (@harkiranchima) reported
@SkyUK my broadband has been off for 6 days here in EC1M6AD and your team has been uncontactable. I’ve rung the complaints multiple times only to hear an automated message saying there’s outage in the area. Please sort.
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Harkiran Chima (@harkiranchima) reported
@SkyHelpTeam my broadband has been off for 6 days here in EC1M6AD and your team has been uncontactable. I’ve rung the complaints multiple times only to hear an automated message saying there’s outage in the area. Please sort.
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Habeck-Jünger🌍🍀🌈🇪🇺 (@HabeckJuenger) reported
@Mehhhssi @SkySports he is bad in 10y maybe
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Mike Cr*pbag (@GeordieSure) reported
@SkyHelpTeam No issues apparently. I’ve unplugged and reset, but it’s still the same. Sound on every channel, but no picture.
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Henry Pecku (@Kpecku) reported
@SkyHelpTeam The same since last Friday. An open reach engineer is currently working on the issue, it will be resolved by the end of the day and you will receive a text bla bla bla
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iRATE (@pYp3zZPlays) reported
@Mehhhssi @SkySports Not even have the goal contributions of salah. Talking ****
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Sarah (@Sarah_J85) reported
@SkyHelpTeam my broadband is down so I can’t watch tv or go online. Any idea how long it’s gonna be down for? Post code area LL57. Thanks
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Stew (@StephenStew911) reported
@VitalityBlast tell skysports their bowling broadcasting is horrible we dont need a 100x zoom on the pitch
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Laura-Jayne (@Laurajayne_w) reported
@SkyUK It was a friends phone, he had no signal to contact you but he’s up and going again, thanks
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mick harkin (@mickharkin68531) reported
@SkyHelpTeam Surely this is unfair on cancellation. Teams who are incentived on saving a customer?
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Christopher J Brant (@cjbrant1) reported
Hi @SkyHelpTeam I’ve now been without broadband since 6th June-11 days! And my landline is unuseable. I’ve texts saying it will be done but just told not until 19th and we’re away from 20th so won’t know. DREADFUL SERVICE !!
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Lily Ryan (@lilyryan) reported
@SkyHelpTeam @UswitchUK I’m trying to sign up with one of your broadband deals for £22 when I get to the end page, it tells me to log in despite me cancelling sky a year ago, so I log in & the price increases to £26 per month, why is this? I’m not a current customer