Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 709
Birmingham, England 219
Glasgow, Scotland 163
Dublin, Leinster 156
Southwark, England 143
Hackney, England 138
Hammersmith, England 131
Manchester, England 130
Blackburn, England 82
Croydon, England 81
Batley, England 72
Bristol, England 69
Cardiff, Wales 64
Derby, England 60
Halifax, England 59
Reading, England 52
City of Westminster, England 48
Edinburgh, Scotland 46
City of London, England 45
Southampton, England 44
Leeds, England 44
Ilford, England 43
Harringay, England 42
Rotherham, England 42
Hounslow, England 40
Liverpool, England 38
Newport, Wales 37
Oldbury, England 34
Plymouth, England 33
Sheffield, England 33

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmy_Fulwood Jimmy (@Jimmy_Fulwood) reported

    @SkyHelpTeam Hi, currently unable to access my Sky Yahoo email account. Is there a known issue?

  • Natztar13 Natalie Thompson (@Natztar13) reported from Barrow upon Soar, England

    @SkyHelpTeam is there a problem with email today? Saying server connection failed and I haven’t changed anything

  • CamboNo6 Michael Campbell (@CamboNo6) reported

    @SkyHelpTeam Is Sky mail down?

  • mattgrayc64 Matt Gray (@mattgrayc64) reported

    @amyyfrith @SkyHelpTeam Sky email goes through Yahoo mail which is down for about an hour now.

  • asmdelrey riIey (@asmdelrey) reported

    @afcredcannons @SkySports you’ve clearly never watch MNF and don’t know the concept of the show

  • mhmkrknn Mhmkrknn (@mhmkrknn) reported

    @SkySports Dear people of Europe and America, I need clothes, but I don't have money, can you help me please?

  • honeywhiskeyNBT Honey Whiskey (@honeywhiskeyNBT) reported

    @SkyHelpTeam hi, are emails down at the moment please? Telling me my password is wrong, it is not. Thanks

  • amyyfrith ames (@amyyfrith) reported

    hi @SkyHelpTeam can't seem to access my sky yahoo email account - is the service down at the minute?

  • ShonaRidgway16 Shona Ridgway (@ShonaRidgway16) reported

    @SkyHelpTeam are emails down? I can’t access any

  • Stevehwalnut Steve H (@Stevehwalnut) reported

    @SkyUK We had Sky Q fitted in mid January and after three attempts by Sky engineers we still have continuing issues with connectivity on two mini boxes. Our elderly mother just wants to watch Coronation street but tonight the picture has started freezing. No probs with Sky HD.

  • LyniLulu Lyni Lulu (@LyniLulu) reported

    @SkyHelpTeam is email down, can’t get in?

  • LeadingEwe Ewekraine 🇬🇧 🐏 (@LeadingEwe) reported

    Sky email must be hosted by Yahoo as it’s down too @SkyHelpTeam

  • petedix57 Peter 💙🍊🇺🇦 (@petedix57) reported

    @SkyUK seem to be having problems with Yahoo e mail? Is there an issue with Yahoo?

  • banks_photo Tom Banks (@banks_photo) reported

    @SkyHelpTeam Hi I can't seem to send emails via the Mail app (mac) or login to Yahoo mail via webmail, when I try it just reverts back to Sky home page. Is this something wrong at my end or yours?

  • RichardConlon9 Richard Conlon (@RichardConlon9) reported

    When you get charged an additional £50 by @SkyUK for an unreturned router that was sent within time! During the hardship we are all facing at the moment this is disgusting. Complaint raised and I expect my money back ASAP. Il also be moving to a competitor. Awful!! #sky

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