Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 634
Birmingham, England 185
Glasgow, Scotland 182
Hammersmith, England 174
Hackney, England 153
Dublin, Leinster 126
Southwark, England 117
Manchester, England 105
Blackburn, England 103
Croydon, England 77
Batley, England 72
Halifax, England 70
Cardiff, Wales 50
Hounslow, England 45
Derby, England 41
Bristol, England 39
Ilkeston, England 39
Oldbury, England 38
Edinburgh, Scotland 37
Reading, England 35
Nottingham, England 32
Harringay, England 31
Enfield Town, England 30
City of Westminster, England 30
Newcastle upon Tyne, England 29
Liverpool, England 25
Newham, England 24
Brentford, England 23
City of London, England 23
Normanton, England 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • seyolee894 Adekunle Oluwanisola (@seyolee894) reported

    Frank Lampard: “I’m not taking any ownership of the Champions League final win. People messaged me after the final: ‘That’s your team!’ No, it’s not. Fair play to Tuchel and the club. I would never take ownership of that.” (@SkySports)

  • bertcarmichael1 Albert Carmichael 🚑🚤 (@bertcarmichael1) reported

    @virginmedia You mean the one that won’t work. You have no idea what is working and what is not working. Hey @SkyUK any good offers on.

  • mandyebayton Mandy Bayton (@mandyebayton) reported

    @SkyHelpTeam dreadful customer care, when a 91yr old man (who cares for his disabled wife, who has dementia) who has been a Sky customer for 31 years, queries your 23% price hike, asks if it could be reconsidered, is told no & told to go & look for offers online @SkyUK do better!

  • cbturner Chris Turner (@cbturner) reported

    @SkyHelpTeam I'm not with Sky. My comments were about the service from VM which has been on the whole excellent.

  • words1982 words (@words1982) reported

    @virginmedia Haha you're jokers. I've text that number in the past never got a repsonse either. Bring on @SkyUK @BT.

  • SharronEdmonds Sharron Edmonds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SharronEdmonds) reported

    So @SkyHelpTeam, whilst giving me 2gb of data for yesterday’s outage is all very nice, I lost 3 hours working time and missed 2 meetings. Think your choice of compensation needs a little work.

  • markpharris83 Mark Harris (@markpharris83) reported

    @SkyHelpTeam Keep an eye on the issue? How long do I continue to put up with my service not working correctly?

  • Chels_HQ ⭐️ Chels HQ ⭐️ (@Chels_HQ) reported

    Frank Lampard: “I’m not taking any ownership of the Champions League final win. People messaged me after the final: ‘That’s your team!’ No, it’s not. Fair play to Tuchel and the club. I would never take ownership of that.” (@SkySports)

  • markpharris83 Mark Harris (@markpharris83) reported

    @SkyHelpTeam I have looked online and there seems to be lots of other customers experiencing the same issues. Will someone be in touch?

  • KaiHavertzzz29 Zinedine Havertz🪄 (@KaiHavertzzz29) reported

    @Chels_HQ @SkySports Bro that’s your problem .. stop being selfish . You did mistakes , you have been fired .. there is not a regret

  • JoeXLad Joe Wilson (@JoeXLad) reported

    @BecauseICan2408 @SkySports PSG don’t defend tho, Messi and Co just sit up top waiting for the ball. Can’t have 3 attackers up there waiting while your team is facing the ball. If they didn’t have massive egos maybe they’d actually help.

  • jaketwentyseven Jake (@jaketwentyseven) reported

    @SkyHelpTeam Thanks for getting back to me. I've tried everything on the website and its still bad. Can I have a phone number to a customer service agent please?

  • stephlou13 Stephanie Goodrich (@stephlou13) reported

    @SkyHelpTeam I had to cancel my account to rectify an issue you had with changing my address and I have ordered Glass today but had to be given a new account number as the old one still wouldn’t allow the address change. How do I change the account number associated with My Sky

  • igottheballref Joseph. (@igottheballref) reported

    @KingdomMaxLTE @jamie23699 @SkySports He never once complained about his playing time hes also never played less then 45 games in a season so why lie?

  • Tom1938915 Tom H ⭐️⭐️ (@Tom1938915) reported

    @cfcnathan26 @SkySports **** that looks like my TV you got same TV as me 💀

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