Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 649 |
| Birmingham, England | 192 |
| Glasgow, Scotland | 191 |
| Hammersmith, England | 184 |
| Hackney, England | 158 |
| Dublin, Leinster | 120 |
| Southwark, England | 116 |
| Manchester, England | 103 |
| Blackburn, England | 101 |
| Croydon, England | 77 |
| Batley, England | 75 |
| Halifax, England | 74 |
| Cardiff, Wales | 51 |
| Hounslow, England | 47 |
| Ilkeston, England | 42 |
| Edinburgh, Scotland | 41 |
| Reading, England | 40 |
| Derby, England | 40 |
| Oldbury, England | 38 |
| Bristol, England | 35 |
| City of Westminster, England | 35 |
| Harringay, England | 33 |
| Newcastle upon Tyne, England | 33 |
| Nottingham, England | 32 |
| Enfield Town, England | 31 |
| Peterborough, England | 29 |
| Newham, England | 26 |
| Liverpool, England | 26 |
| Normanton, England | 24 |
| Bradford, England | 24 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
JKL
(@JKL7715) reported
@Deanomitch77 @SkySports Poor old Liverpool always hard done by 🤥
-
Alex
(@AA_utd) reported
@Ravenman301 @SkySports Had nothing to do with the injuries that required surgery then? 🤡 Also 30+ goal contributions while feeding kids and injured not bad
-
Tom
(@COYSTom1) reported
@SkySports #SkyMobile charging us £200 because of a technical issue that Cancellations Team admit they’ve seen before. #Theft #Illegal
-
Louise Kenny
(@Lil_Loopy_Lou) reported
@SkyHelpTeam The support takes me to Samsung and the issue I have is with Sky.
-
Rob Swinfen
(@RobSwinfen) reported
@SkyHelpTeam Yep….. done all that but I’m tired of sitting on hold for 20 minutes at my cost…. Perhaps you could arrange for someone to call me to fix?
-
Regan Moore🏴
(@xKingRegan) reported
@SkyUK Don’t buy it lads its a waste of money this **** goes down at least once a week
-
shayvc
(@bmore41) reported
@SkySports No ****, Sherlock!!!!
-
Tasha ✨
(@19xxtasha) reported
@SkyHelpTeam Is there a customer service phone number I can call to speak to someone?
-
Dropzie
(@Droziee) reported
@AidanHazar @benjenkers @SkySports You’re an idiot
-
David Allen
(@djaIndependent) reported
@SkySports He's a well meaning incompetent. Full of unintentional ****. He'll make things worse. Why does anyone listen to a dumb footballer.
-
James Harrison
(@James201185) reported
@SkyHelpTeam just spent an hour on the phone finding out the loyalty means nothing £45 for ultrafast plus as an existing customer and £34 as a new one…..how is this fair? I’m literally offering to pay more money than I pay now but it’s not good enough
-
Nath 🇳🇴🇩🇰
(@nath_hill29) reported
@SkyHelpTeam another excuse to take peoples money then, by sitting on hold for 30 minutes on a 40p a minute phone call, no thanks, time to cancel, thanks
-
Tom
(@COYSTom1) reported
@SkyUK #SkyMobile charging us £200 because of a technical issue that Cancellations Team admit they’ve seen before. #Theft #Illegal
-
Hayley
(@Hayley_210) reported
@dollarbill256 @GregMulhall @SkySports Tbh I think that's a load of crap. Fact of the matter is he is not going to get picked over who we already have. That's why he doesn't play
-
Tom
(@COYSTom1) reported
@SkyHelpTeam It’s a known issue of a FaceTime audio call instead going through as a phone call. You’ve added £200 to our bill despite your Cancellations team admitting that it’s an issue they’ve seen other customers have.