Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 748 |
| Birmingham, England | 227 |
| Glasgow, Scotland | 161 |
| Manchester, England | 150 |
| Southwark, England | 143 |
| Dublin, Leinster | 139 |
| Hackney, England | 139 |
| Hammersmith, England | 98 |
| Blackburn, England | 85 |
| Croydon, England | 76 |
| Cardiff, Wales | 61 |
| Bristol, England | 61 |
| City of Westminster, England | 60 |
| Halifax, England | 57 |
| Batley, England | 57 |
| Derby, England | 55 |
| Ilford, England | 55 |
| Harringay, England | 50 |
| Hounslow, England | 49 |
| Leeds, England | 47 |
| Reading, England | 45 |
| Edinburgh, Scotland | 45 |
| City of London, England | 41 |
| Southampton, England | 41 |
| Newport, Wales | 37 |
| Plymouth, England | 35 |
| Sheffield, England | 35 |
| Liverpool, England | 33 |
| Bedford, England | 32 |
| Rotherham, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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PUBLUNCH
(@PUBLUNCH1) reported
@SkyHelpTeam @JaWiddall What if he needed a poo real bad and had to park in an emergency?
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Sophie Fowler 💙 ⭐️⭐️
(@sophagemcmuffin) reported
@SkyHelpTeam To be honest I’m getting a bit bored of being told to switch everything off and on again and reset the router. It’s not a solution.
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Strictly football
(@onlyfooty22) reported
@AnfieldEdition @SkySports He’s not overrated but he was **** in the final
-
peache
(@Peachey_peache) reported
@DougMacbeth @SkyHelpTeam Didn’t reply to my PM email that I sent hours ago saying I want to cancel, did you @SkyHelpTeam. No, you ignored it.
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Daler Singh
(@fingers_pies_in) reported
@RichardKeep3 @EE @SkyUK I wouldn't bother....sky mobile gives it large about 5G but it is so laggy and slow. 4G is faster....what a waste
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Rikkiciardo
(@Rikkiciardo) reported
@SkySportsF1 2 GOATS ? Such an inaccurate poor heading, but what do you expect from skysports
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Scott Berry
(@berryman81) reported
@SkyHelpTeam NOt yet no, The line is dead with no tone, and no the broadband is not working
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Steve Abell
(@sb_abell) reported
@SkyHelpTeam So, in response to a complaint we made we had to chase you up and eventually spoke to someone on Sunday evening. As a result of that call you were supposed to ring us this evening between 7 & 8pm. We are still waiting. What appalling service.
-
Maria
(@KentTink) reported
@SkyHelpTeam have you got any known issues in the ME2 area, our broadband is pretty much non existent! Won’t even allow me to access your trouble shooting site to gage any problem 🙄
-
Emily Williamson
(@Fairy_Bayleaf) reported
The trouble with @SkyUK Glass is that, if your Internet goes down, it ALL goes down! #Quietevening #tvoff #sigh
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Jon Jones
(@IsalisJones) reported
@robynfali @SkyUK Down here too in LL57. Always seems to go down around 1 or 2 and there never seems to be actual maintenance scheduled.
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Phoenix Gaming
(@ThePsionPhoenix) reported
@SkyHelpTeam my entire internet and phone line is down. I’m getting conflicting reports from your help page. It says there isn’t an issue.
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Trefor Parr
(@parr_trefor) reported
@SkyHelpTeam Please can you release a fan where are you Sky hubs i’m constantly having problems with Alexa devices connectivity to the sky hub for some reason Alexa does not like Sky Wi-Fi mesh
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Lacie Grou
(@WiseClef) reported
@SkyUK our live tv cut out several times today during the torrential weather for about 10-15 mins.
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Malcolm D. Sesay
(@Mansa_musa87) reported
@BazKahn2 @SkySports One has nothing to do with the other and no one's cheering on villagers in Afghanistan. These generalizations are stupid but I guess since you're already on your soapbox you don't care