Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 631 |
| Glasgow, Scotland | 182 |
| Hammersmith, England | 179 |
| Hackney, England | 152 |
| Birmingham, England | 139 |
| Southwark, England | 109 |
| Dublin, Leinster | 95 |
| Blackburn, England | 88 |
| Manchester, England | 87 |
| Halifax, England | 78 |
| Croydon, England | 78 |
| Batley, England | 70 |
| Ilkeston, England | 49 |
| Cardiff, Wales | 45 |
| Hounslow, England | 41 |
| Harringay, England | 40 |
| Bristol, England | 37 |
| Nottingham, England | 37 |
| Edinburgh, Scotland | 37 |
| Reading, England | 35 |
| City of Westminster, England | 34 |
| Newcastle upon Tyne, England | 33 |
| Enfield Town, England | 32 |
| Prestonpans, Scotland | 32 |
| Oldbury, England | 29 |
| Peterborough, England | 29 |
| Portsmouth, England | 28 |
| Brentford, England | 27 |
| Crawley, England | 23 |
| Liverpool, England | 22 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
W1NGNUT 🎃
(@Rob_Hicks) reported
from
Kimberley, England
Why is it that we pay @SkyUK a subscription to watch the football but out of 4 2pm kick offs only one is available. ****. Good job these dodgy streams are available 🖕🏼
-
Mark Hankin
(@8gzd8k76nM) reported
@emzroberto91 @SkyHelpTeam Nope, you’ll either have to cancel and pay any ETCs or you’ll have to continue to pay
-
Newcosnedders
(@newcosnedders) reported
@IBoyd1966 @SkySports He's embarrassing, seen someone mention the Mugabe handball and how he was so sure it wasn't and had to back track, he's that **** even Celtic banned him from parkhead.
-
Russel McLean
(@RusseldMcLean) reported
@Shotsblog @vpeanuts @SkyUK They have been so good since I switched to them. We have had problems thanks to Openreach, but Plusnet themselves have been great at helping to resolve all of these. Would highly reccomend them.
-
Peter Smith
(@Peterlpool) reported
@SkyHelpTeam I ran it when the download was happening and it said it's fine. No issues. 39mb/s line speed. Thing is, this has been going on since day 1. Can stream no issues. But downloading anything kills the speed. Even if that download is at a snails pace
-
Lil Jane Harbinger
(@Gingerdolly) reported
@vpeanuts @SkyUK Ring their subscription cancel line and tell them Virgin can install before they fix and are cheaper. They'll be with you next week.
-
Christian Boyle
(@chrisaboyle77) reported
@johnwhenry9 @GNev2 @SkySports He’s just as bad isn’t he 🙄
-
MikeGreen21
(@Green21Mike) reported
If there’s a god up there please let Mings score to shut up that ****** dribbling idiot Alan Smith #skysports
-
Connor McConnell
(@ConnorMcConnel1) reported
It's an utter disgrace the amount of money @SkySports & @btsport charge to watch football and they don't even broadcast all of the matches. The Premier League needs it's own streaming service.
-
soph v. 4968
(@sophb66) reported
@SkyHelpTeam I am wondering if you have as a “help” team actually had any customer service training yet? For a premium service you represent and your customers pay for your “help” is substandard
-
soph v. 4968
(@sophb66) reported
@8gzd8k76nM @SkyHelpTeam Oh here we go the sniping troll is back! SKY you were supposedly investigating this user!!!!! Get a ******* job or **** off you loser! Get off my tweets. Get a life you pathetic little specimen
-
Alex McGreevy
(@AlexMcGreevy2) reported
@SkyHelpTeam one week free of @skytv after 21 years - and you lost a customer because #SKY took £1373 from my account for a BB service it did not provide. And still SKY refuse to pay it back in full.
-
Dawlish at 59
(@Andybyr52815753) reported
@LFCTransferRoom @SkySports Milner again , god help us . We ain’t even making top four with this weak outfit at the back . It’s disgraceful !
-
⚫️Vic Watson-Logan💙
(@vpeanuts) reported
Notified @skyUK that we were moving 23/9, text saying there was a problem w/ b/band... Several phone calls, no callbacks & an attempt to charge us more and the earliest they can get to us is 31/10. I've used my 20GB data allowance off my mobile hotspotting my laptop for work 😡
-
Ross Cannon
(@Migeycan) reported
How don't @SkySports have a multi game service? Forced to watch Villa v Chelsea 😒