Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 684
Glasgow, Scotland 199
Hammersmith, England 195
Birmingham, England 190
Hackney, England 168
Dublin, Leinster 123
Southwark, England 117
Manchester, England 105
Blackburn, England 98
Batley, England 83
Halifax, England 78
Croydon, England 73
Cardiff, Wales 52
Hounslow, England 46
Edinburgh, Scotland 45
Ilkeston, England 43
City of Westminster, England 41
Oldbury, England 39
Derby, England 38
Reading, England 37
Newcastle upon Tyne, England 36
Harringay, England 36
Enfield Town, England 33
Nottingham, England 33
Bristol, England 30
Peterborough, England 30
Liverpool, England 27
Newham, England 25
Bradford, England 24
Bedford, England 24

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • charlotte_paige Charlotte Paige (@charlotte_paige) reported

    @SkyHelpTeam Please could you advise the right number to call then please to get through to the team? I called today but it was an automated system and could not solve the issue. Thank you!

  • CliveRoper Clive Roper (@CliveRoper) reported

    @SkyUK @SkyHelpTeam Complaint 2380936902 Why is Customer Service Non Existent at Sky? Stream Remote out of use for a week, waited 5 days, Service Advisor just rang and was just so unhelpful and unpleasant. Said can’t resolve issue or give me an expected date for replacement.

  • BridgnorthWolf Goldie🧡🖤🧡🐺⚽️🍺🚴‍♂️🏌️‍♂️🍋🌹🏎🏏 (@BridgnorthWolf) reported

    @paramountplus you have the worst app on @SkyUK hands down forever buffering, sticking and playing up no other app like this... trying to watch @liamgallaggher at Knebworth ffs get a grip!

  • stnapirrem imp (@stnapirrem) reported

    @SkyUK Think carefully folks. You can’t record. You can only stream. It’s a pretty poor offering.

  • L06Vilas VilasL06 (@L06Vilas) reported

    @ijs_mufc @carlallanstutt1 @SkySports Exactly, this is why ronaldo should never be called Penaldo again. Because penalties require skill as well, they're not as easy as you think

  • MrBebbington CJ (@MrBebbington) reported

    @SkyUK But an 8 year customer pays triple 👍🏽

  • Harrystott10 harry (@Harrystott10) reported

    @SkySports Awful defending

  • amyrose_1992 Amy H-D (@amyrose_1992) reported

    @SkyHelpTeam I have tried all of this already and am still having issues - this has been on and off for a week now, i only switched to you 2 weeks ago so it’s not been a good start!

  • carlallanstutt1 Carlstuttsy1986 (@carlallanstutt1) reported

    @Davidml2003 @ijs_mufc @SkySports so should you hahahahahaha wtf is that?

  • 8gzd8k76nM Daniel (@8gzd8k76nM) reported

    @DarkblueDad @SkyHelpTeam Have some perspective, people are struggling to heat their homes and eat, even worse some are fighting for their country’s freedom and you’re harping on about something so arbitrary as this? You don’t deserve the service it should be given to someone who would appreciate it

  • 8gzd8k76nM Daniel (@8gzd8k76nM) reported

    @Biga811 @SkyHelpTeam Fail to see how any liability is with Sky? Sky can only go off the information provided to them by DPD it isn’t Sky who have re-arranged the delivery is it? Also how on earth will you be £150 out of pocket? If you say thats what you’d have been paid net today then you’re lying

  • Biga811 BillTHFC (@Biga811) reported

    @8gzd8k76nM @SkyHelpTeam How am I lying??? I’m an HGV driver earning £16 ph, also sky won’t do anything to help, not even contact the delivery company to ask what the issue is, they have the contract with DPD so THEY should be contacting them not leaving me to sit on hold for over 30 mins at a time.

  • TheBeesKeeper62 The Bee Keeper (@TheBeesKeeper62) reported

    @SkyUK I have to wait until next August to cancel this **** or pay an astronomical early closure fee. I watch more Disney+, Paramount+, Amazon Prime and my Roku stick To much **** on sky

  • JitinderJohal Jitinder Singh (@JitinderJohal) reported

    @SkyUK It’s plain ****🫡

  • 8gzd8k76nM Daniel (@8gzd8k76nM) reported

    @amyrose_1992 @SkyHelpTeam You just said the issue you are experiencing at your home is due to a local O2 mast being down, its being looked into and when its fixed your issue will be resolved. I don’t understand what more you want to discuss? Also as I said only prostitutes and drug dealers need to text

Map Check Current Status