Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 747
Birmingham, England 229
Glasgow, Scotland 160
Manchester, England 150
Southwark, England 146
Hackney, England 141
Dublin, Leinster 140
Hammersmith, England 100
Blackburn, England 85
Croydon, England 79
Bristol, England 62
Cardiff, Wales 61
City of Westminster, England 59
Halifax, England 57
Batley, England 57
Ilford, England 55
Derby, England 55
Harringay, England 51
Hounslow, England 51
Leeds, England 46
Reading, England 45
Edinburgh, Scotland 45
Southampton, England 42
City of London, England 41
Newport, Wales 37
Plymouth, England 35
Sheffield, England 35
Liverpool, England 33
Rotherham, England 32
Norwich, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Benjamin_dw Benjamin (@Benjamin_dw) reported

    @Francis16397549 @talkSPORT They’re not terrible at what they do, they do highlight issues with their clubs and I agree there. But they’re hypocritical imo. But because you don’t care about Burnley, doesn’t mean their fans and football fans don’t care. It’s not Man United TV it’s SkySports for football.

  • raybagslfc Daniel Rayner (@raybagslfc) reported

    @SkyHelpTeam morning activated my new sky SIM earlier in week, has worked fine for a few days but at about 10pm last night I started getting no signal messages. If I restart the phone it comes back for about a minute then is gone again. Any ideas?

  • ePeople_Recruit scolton1878 (@ePeople_Recruit) reported

    @SkyHelpTeam Nope. Zero explanation….Im no further on from 2 weeks ago, same issue when I tried to do it online

  • eljgales2 Cariad, Hiraeth, Welsh Cake (@eljgales2) reported from Pwllheli, Wales

    Wtf @SkySports, why cut off mid interview and end the programme? #NZLvARG #RugbyChampionship

  • DalbirMannJerry Dalbir Singh Mann (@DalbirMannJerry) reported from Wolverhampton, England

    @SkyHelpTeam my internet is down in wv4

  • SteWalshyWalsh Steven Terrence (@SteWalshyWalsh) reported

    @SkyHelpTeam my broadband has gone down again and your website is not letting me check my account or run tests…

  • PhilHowell149 Phil (@PhilHowell149) reported

    @RashySzn_10 Poor bastard wanted a photo with his kid but skysports is a lot more important.

  • LFC_Belief Liverpool To My Core 🇺🇦🔴⚽️ 🏆🏆🏆🏆🏆🏆 (@LFC_Belief) reported

    @SkyHelpTeam Don’t bloody bother! I’d rather close my account with you after 23 years after the lack of customer care you shoe!

  • target1972 Darren (@target1972) reported

    @SkyHelpTeam Omg so you dont do the best for your customers i cant believe that no wonder we left you i will advise them to leave when contract is up and change to a better customer service

  • thebighaj ✈️ (@thebighaj) reported

    @MrRickyWhittle @SkySports @ManUtd Hes an awful journalist.

  • missoevans LivvyE (@missoevans) reported

    @SkyHelpTeam What's going on Sky??? 4 phone calls several texts, still no reply, all I want is my pac code, Been forced to leave SkyMobile as signal is so poor, so been waiting over a week, very poor customer experience.

  • LFC_Belief Liverpool To My Core 🇺🇦🔴⚽️ 🏆🏆🏆🏆🏆🏆 (@LFC_Belief) reported

    Upgraded to Sky Fibre 37 days ago and STILL having problems where my mini box won’t connect! SIX phone calls later and still don’t have an engineer! @SkyHelpTeam @SkyUK

  • xJekx James Rogers (@xJekx) reported

    @virginmedia So it’s better for virgin media to lose a customer permanently, rather than try and assist a loyal customer in these difficult Financial Times? Isn’t that a bit scandalous? I wonder if @bt_uk or @SkyHelpTeam would treat customers as badly

  • LFC_Belief Liverpool To My Core 🇺🇦🔴⚽️ 🏆🏆🏆🏆🏆🏆 (@LFC_Belief) reported

    @SkyHelpTeam I’ll just happily tweet to my 22,000 followers how terrible you are on a daily basis. “A dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people”

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @SkySports Sky u are a crap channel

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