Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 692 |
| Birmingham, England | 218 |
| Dublin, Leinster | 148 |
| Glasgow, Scotland | 140 |
| Southwark, England | 136 |
| Hackney, England | 133 |
| Manchester, England | 128 |
| Hammersmith, England | 123 |
| Croydon, England | 79 |
| Blackburn, England | 76 |
| Batley, England | 68 |
| Bristol, England | 66 |
| Cardiff, Wales | 65 |
| Halifax, England | 55 |
| Derby, England | 54 |
| Ilford, England | 51 |
| City of Westminster, England | 48 |
| Southampton, England | 46 |
| Edinburgh, Scotland | 46 |
| Reading, England | 45 |
| Leeds, England | 44 |
| Harringay, England | 44 |
| Hounslow, England | 41 |
| City of London, England | 40 |
| Newport, Wales | 38 |
| Rotherham, England | 36 |
| Liverpool, England | 34 |
| Plymouth, England | 33 |
| Sheffield, England | 32 |
| Luton, England | 30 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Tony
(@TonyMellor6) reported
@SkySports **** the football show right off !! 😡😡😡so boring !!
-
alan chorley
(@alanchorley) reported
So Sky switch my broadband over BEFORE delivering a hub and refuse to do anything for another 7 days until royalmail declare parcel lost. So no internet. They did offer a callback from a 'manager' next week😧 Nice one sky! Customer service at its finest😡 @skyuk @SkyHelpTeam
-
Cat
(@canuckinlondon9) reported
from
Paddington, England
@SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution
-
Em. (pronouns He/him/his)
(@EmDavis158) reported
@BeKindKillahV2 @SkySports Have you never seen a flat chested woman before Jesus Christ.
-
Emma Strachan
(@MissES1) reported
@SkyUK how long should I wait for a call back that was supposed to happen yesterday regarding a complaint on our account?
-
GlennBirto🇾🇪
(@tw1zzlemen1zzle) reported
@dab6012 @SkySports @paulmerson Maguire rubbish. Luke Shaw not fit and rubbish. Maybe a selection problem but not tactics
-
Andrew Waller
(@A_Waller1) reported
@___RedDevils___ @SkySports Goal like technology is absolute. Either it was in or it wasn’t, most of VAR is opinion on a slowed down incident.
-
Geally
(@JasonGeall1) reported
Whoever buys #pogba is more to blame for the way he acts than anyone, perpetuating the cycle of arrogant, selfish, childish ****. All they’re saying is ‘act like a prick and get rewarded’ it has to stop #carragher #SkySports
-
Boab🏴
(@HooverRAD81) reported
@SkyHelpTeam my Internet is down. Just wondering if there's an outage in the Kilsyth area, and how long it'll take to be back up? Thanks.
-
Katy Cresner
(@KatyCresner) reported
@SkyHelpTeam I can’t get a sky engineer until 13th Jan, so no Xmas tv for me over the festive season. I don’t think this is good enough and terrible customer services for someone that lives alone #lonelychristmas
-
Jane Anderson
(@cupcakejaney) reported
from
High Wycombe, England
Hello @SkyHelpTeam another day of nuisance calls all being routed through different numbers so your shielding service won’t work - any suggestions? They know we have Sky as they claim to be from Sky technical department. Trying to do my job & the phone rings repeatedly, not on!
-
John Heatley
(@iamjohnheatley) reported
@SkyUK hi - please can you DM me to resolve an ongoing issue. I’ve been asked to call your helpline but every time I do it says my issue can be resolved via your website. It can’t so please can you help.
-
HakimZiyechfc.
(@RLCfan) reported
@SkySports Wtf is so special about this rainbow crap that everyone is forcing it on us btw? People wanna chop buttholes, let them but do you consider the fact that others do not agree with that choice and by forcing it on us offends us. If you think it's normal and ok why all this publicity
-
Callum Tomson
(@Callum_Tomson) reported
@AttackingGoalie @SkySports stupid ****
-
RhinofootballFC
(@RhinofootballF) reported
@SkyHelpTeam On 3/4 occasions I have been told there is a problem cancelling the account and promise to phone me back in 24 hours... they never do..