Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 710 |
| Birmingham, England | 209 |
| Glasgow, Scotland | 153 |
| Manchester, England | 138 |
| Dublin, Leinster | 126 |
| Southwark, England | 126 |
| Hackney, England | 119 |
| Blackburn, England | 94 |
| Croydon, England | 78 |
| Cardiff, Wales | 67 |
| Bristol, England | 64 |
| Hammersmith, England | 60 |
| Derby, England | 58 |
| Ilford, England | 56 |
| Halifax, England | 52 |
| City of Westminster, England | 50 |
| Edinburgh, Scotland | 49 |
| Leeds, England | 47 |
| Hounslow, England | 45 |
| Batley, England | 45 |
| Reading, England | 43 |
| Harringay, England | 42 |
| City of London, England | 40 |
| Newport, Wales | 39 |
| Southampton, England | 38 |
| Liverpool, England | 34 |
| Sheffield, England | 33 |
| Rotherham, England | 31 |
| Oldbury, England | 30 |
| Bedford, England | 30 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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stef rees
(@stefrees) reported
@skyhelpteam hi I have a potential issue. New to sky, and my tv installation is next Sunday, but my broadband go live date has been changed to day after. There won’t be any broadband when the tv guy is here!!! I can’t find anyway to get in touch with someone. Please help
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Luke ⚡️⚡️⚡️
(@cryptofydchef) reported
@SkySports Where are those saying that klopp always moans ?!!! The ref is comfortable now to admit the mistake he caused. Yet referees still cry that their work is not appreciated. Of course not and never will be cause VAR was available on that day. Were you directed to take that decision?
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John
(@johnaaront) reported
@SkyHelpTeam Hi, we’ve not had internet or a phone line for nearly 4 weeks. Our case was escalated to high priority and we were told an engineer would be with us yesterday but nobody showed. Customer services on the phone is closed and I can’t speak to anyone. Help me!
-
Gregor
(@gregor_0488) reported
@samjsneddon @SkySports And aberdeen have only lost 3, doesn't mean both teams aren't playing bad
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Billy Taylor
(@Billy_nash1988) reported
@paulhogben23 @LeuwUtd @SkySports You look a little rattled. Firing off shots that are completely irrelevant. Just saying. would help your argument if Martinellis legs werent made of Weetabix and could score a few goals to pull you into saftey huh?
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velislav ⭐️⭐️⭐️⭐️⭐️⭐️
(@lustig__) reported
@SkySports The worst part is in all our games is that every time they pick a different point of accessing if offside or not.
-
Innes Macleod
(@innesmac1) reported
@SkyHelpTeam Obligations and when I requested to speak with someone with more access on your system to at least book an engineer I was told that a manager would get back to me in 72 HOURS ... I wish to cancel my contract due to this breach but was told that would cost me £284 ....
-
Innes Macleod
(@innesmac1) reported
@SkyHelpTeam The inability of anyone to support this is not only incompetent but it is restricting my ability to function within my organisation as important calls are being dropped on a regular basis hence why I will escalate this immediately
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Jez Ward
(@jezw73) reported
@Markhalley1 @SkyHelpTeam We tried for ages even the sky box account thing on the TV.....nothing. Felt like weeks trying to sort our issue.
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Simon Perkins
(@sperks147) reported
@SkySports I seen that, not a bad effort
-
debbie halley
(@debz2pub) reported
@SkyHelpTeam how on earth do you get to speak to someone,maybe I need to cancel my direct debit to get an answer!! Shocking
-
Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
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Red and White Stripe
(@rednwhite1889) reported
@SkyHelpTeam turned up to install sky this morning at my new house and couldn't due to not going into houses. I have no problem with this but could have told me in advance. I am paying for tv I cannot watch and can't speak to anyone...
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Innes Macleod
(@innesmac1) reported
@SkyHelpTeam Yes quite simply that the service drops from the router as the led indicates no internet. I run a mobile phone infrastructure installation and maintainable company and most certainly know the difference between incoming broadband and Wi-fi installation from a router to devices
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Adam Donnellan
(@adam_BRFC) reported
Pay £30 a month for sky sports and they’ve got Drone racing on, wtf is going on @SkySports ?