Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 745 |
| Birmingham, England | 229 |
| Glasgow, Scotland | 159 |
| Manchester, England | 149 |
| Southwark, England | 146 |
| Hackney, England | 141 |
| Dublin, Leinster | 140 |
| Hammersmith, England | 100 |
| Blackburn, England | 85 |
| Croydon, England | 78 |
| Bristol, England | 62 |
| Cardiff, Wales | 61 |
| City of Westminster, England | 59 |
| Halifax, England | 57 |
| Batley, England | 57 |
| Ilford, England | 55 |
| Derby, England | 55 |
| Harringay, England | 51 |
| Hounslow, England | 51 |
| Leeds, England | 46 |
| Reading, England | 45 |
| Edinburgh, Scotland | 45 |
| Southampton, England | 42 |
| City of London, England | 41 |
| Newport, Wales | 37 |
| Plymouth, England | 35 |
| Sheffield, England | 35 |
| Liverpool, England | 33 |
| Rotherham, England | 32 |
| Bedford, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole
(@Nicole92993066) reported
@SkyHelpTeam Yeah...I’ve tried this only to be told sky can’t assist me because I’m not a sky customer!! Maybe open up your online shop?! Why sell now tv accessories if they can’t actually be bought!
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Yikyak🇮🇱
(@yikyak881) reported
"They've never won a Premier league game, but they're on course to do it here"....oh dear @SkySports 🙈🙈🙈
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Mark Webster
(@MarkWebster11) reported
@SkyHelpTeam Yes I have. But still got met with a automated service. I need and want to speak to someone real. This is becoming a joke now
-
Dan Nicholls
(@DanNicholls03) reported
@afcmg2x @SkySportsPL @SkySports You support arsenal
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Lauren Jones
(@LaurenJones_16) reported
@SkyUK I also cannot connect the cctv for my new home without wifi signal and it does not have an alarm. I can not get the alarm fitted as it is going to be wireless and it needs wifi. Can someone help please, I cannot get through to anyone.
-
DM
(@D_M__98) reported
@SkySports Ramsdale is so poor, never got the hype about him ahahaha
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⚫️Paul Usher
(@Paul_Usher1) reported
Ah nice one, another bang average player getting a gig on @SkySportsPL @SkySports Michael Dawson. Crap defender who couldn’t read the game.
-
James Hulme
(@Jayhulme91) reported
@SkySportsPL @SkySports Henderson would have saved Sheffield utd at least half a dozen points this season. Worst pl keeper in a long time
-
cait🥀
(@ctlnknndy) reported
@SkyHelpTeam Hi I’ve been fharges on my phone bill for a few months when I should have been due an upgrade in November? (And would like to upgrade now.) I’ve tried ringing up several times and keep getting referred to the website which has no help available
-
Future Billionaire
(@RichieYemie) reported
@SkySports & it’s clown pundits are so depressed that @SpursOfficial is winning at half time.... pathetic.... they hate Jose Mourinho so much they want home to fail. #SHETOT
-
Callum
(@LegendaryDerk) reported
@SkySports never get Michael Dawson to speak ever again #SOUTOT
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gratefultoojah
(@gratefultoojah) reported
@SkySports They are actually terrible Roy is right u can’t see them scoring in any game they play
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Stuart Burns
(@Burns_stu) reported
@SkySports Poor positioning from the keeper by the time Kane takes the shot, £18m for him was daylight robbery
-
Nicole
(@Nicole92993066) reported
@nowtvhelp All these agents do is put my in touch with @SkyUK who then tell me they can’t help me because I’m not a sky customer. There’s the problem. Neither of you can actually help!!
-
Andrew Shears
(@AshearsShears) reported
@SkyHelpTeam Hi, LW thanks for the link. I ran the test, but it came back as expected to give Customer Service a call. One point to note, the website indicates no problem in the are, there is however a major issue. Please can you raise this as your C.S. Team think all is ok.