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Sky

Sky Outage Map

The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leicester, England 11
Manchester, England 96
Thrapston, England 3
Motherwell, Scotland 42
London, England 498
Birmingham, England 136
Sutton Coldfield, England 2
Crawley, England 18
Uttoxeter, England 1
Runcorn, England 1
Glasgow, Scotland 131
Ryde, England 1
Airdrie, Scotland 2
North Shields, England 1
Dartford, England 13
Didcot, England 6
Ferryhill, England 1
Sheffield, England 26
St Albans, England 4
Neath, Wales 1
Poplar, England 3
Hackney, England 90
Solihull, England 3
Dudley, England 5
Newcastle upon Tyne, England 25
Cardiff, Wales 21
Newham, England 15
Bishop Auckland, England 1
Chesterfield, England 12
Shildon, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • juliawant1
    jules (@juliawant1) reported

    @cxdi55 @skytv @SkyHelpTeam I've just left sky for that exact reason and I'm now paying 25 quid a month for the same service

  • mutter57956
    MinistryOfMutter (@mutter57956) reported

    @SkySports After years of defending male-bodied fighters in the women’s category as “progress,” you’re now using an actual woman like Katie Taylor to sell the sport. The sudden interest in biological females is pure hypocrisy. Women’s boxing never needed men to be legitimate.

  • jeb_mr
    MrJEB (@jeb_mr) reported

    @SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.

  • _whosthatjess
    Jessica (@_whosthatjess) reported

    Hi @SkyUK, you’ve ripped my Nan off for around £5000 and are refusing to help her get this money back. She’s a pensioner and doesn’t have this to spare. She’s been offered a phone line at £10pm but I’m not sure how this helps anyone but you?

  • DeanAyass
    Dean Ayass (@DeanAyass) reported

    So @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.

  • actionjaxon666
    Shaun (@actionjaxon666) reported

    @cxdi55 @skytv @SkyHelpTeam A 14 year Sky contract is incredibly below average. Means **** all. You’re not a hostage either - you’re choosing to be, loyalty rarely pays; move your broadband to another company.

  • PaulOrmerod5
    Paul Ormerod (@PaulOrmerod5) reported

    @EFL @SkySports Or go and buy a ticket and support your club 👍

  • WesBez
    Wes Bez (@WesBez) reported

    We have already seen the stuttering and we have not even seen kickoff. More sound issues too!!! @SkySports @NOW

  • rory1972ham
    rory hamilton (@rory1972ham) reported

    @cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm

  • UKCLR
    CW🇬🇧 (@UKCLR) reported

    @cxdi55 @skytv @SkyHelpTeam I had this with virgin I went through and cancelled Then got a call from the cancellation team two days later offering me a cheaper deal than the new customer one. They are all scamming ***** it just depends on who you talk to

  • cfcsal94
    CFCSal (@cfcsal94) reported

    @cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Sky sports as bad as ever

  • JarheadSteve
    STEVE WILLIAMS (@JarheadSteve) reported

    @Wakey1234 @SkyHelpTeam Have exactly same problem!

  • MatthewD199135
    Matt Davis (@MatthewD199135) reported

    @cxdi55 @skytv @SkyHelpTeam I left sky broadband after 10 years because it was ****, went over to true speed and haven’t had an issue

  • JonJlydiatt
    Jon (@JonJlydiatt) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same issue with sky a few Months back, what I had to do was sign up under another name(wife) take the broadband deal with tv package(even though we didn’t want it) then I sent back the little tv dongle, and cancel that and just kept the BB, was the only way of doing it

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