Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 721
Birmingham, England 212
Glasgow, Scotland 155
Manchester, England 143
Southwark, England 130
Dublin, Leinster 128
Hackney, England 122
Blackburn, England 94
Croydon, England 79
Cardiff, Wales 67
Hammersmith, England 65
Bristol, England 64
Derby, England 60
Ilford, England 56
Halifax, England 53
City of Westminster, England 51
Edinburgh, Scotland 49
Hounslow, England 47
Leeds, England 47
Batley, England 46
Reading, England 43
Harringay, England 42
City of London, England 41
Newport, Wales 39
Southampton, England 38
Liverpool, England 34
Sheffield, England 33
Oldbury, England 32
Rotherham, England 31
Bedford, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • proofreaderlady theproofreader (@proofreaderlady) reported

    @SkyUK what's wrong with Paramount+ major sound issues? everything is unwatchable!

  • douglas1_craig C_22 (@douglas1_craig) reported

    @KSI Not really, Dazn is only boxing. If Skysports main event was Sidemen charity match them yeah I think people would cancel also.

  • sarahloulou82 Sarah Machete (@sarahloulou82) reported from Carnoustie, Scotland

    Is anyone else having issues downloading with Sky Q? Mine hasn’t worked for a couple of days. @SkyHelpTeam

  • jimchimp Jim (@jimchimp) reported

    @SkyHelpTeam Didn't help me the last time I spoke to them though did it - I ended up in a worse situation than I started

  • bellabiohazard Bella_Biohazard (Taryn) (@bellabiohazard) reported

    @SkyHelpTeam Could you give us an ETA as to when we will be back online please? It's been 2 days now with very poor or no internet

  • niallfmellors Niall Mellors (@niallfmellors) reported

    @paramountplus @ParamountUK yet another evening we’ve had to give up watching #Yellowstone due to your **** steaming. What’s going on. This is a known problem. Fix it! Only saving grace is we have it via @SkyUK so we’re not paying!

  • Mick_Bailey Mick Bailey (@Mick_Bailey) reported

    @SkyHelpTeam I’m being told that there’s no issues with my broadband via your website but my router is saying otherwise. Been down all day. Tried all of the trouble shooting to no avail.

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.

  • StephanieeeeeB Stephanie 🦋 (@StephanieeeeeB) reported

    @SkyHelpTeam My neighbour was able to speak to you and they said there’s a fault and it would be 2 days before they could fix it, I hope we will be reimbursed for this?

  • GarethJBond Gareth J Bond ($0.07) (@GarethJBond) reported

    @SkyHelpTeam Been having issues with Broadband & Phone line for a month mainly due to openreach incompetence. Phone down yesterday again raised call today BB off too. Is there an issue in SK8 Mercury exchange in addition today

  • sdmarshall13 Stephanie Marshall (@sdmarshall13) reported

    @BlackScarfMarc @SkySports Do you ask such stupid questions when it’s all men in the studio too?

  • beccag1985 Becca Gibbons (@beccag1985) reported

    @SkyUK our broadband has dropped out ten times in the last 2 and half hours. I've reported and not heard a thing, can you sort your 'reliable' service please?

  • LeeCoop48713755 Lee Cooper (@LeeCoop48713755) reported

    @AndyBeech43 @SkyHelpTeam I’m having same issue

  • barnsfunbus Matt Watts (@barnsfunbus) reported

    Australia being Ref’d out the game. #IREvAUS very poor. Then biased BS from to 2 Irish X players in the comm box!!! Come on @PrimeVideo at least have an equal view. Don’t be like @SkySports or @BBCSport

  • niallfmellors Niall Mellors (@niallfmellors) reported

    @paramountplus @ParamountUK yet another evening we’ve had to give up watching #Yellowstone due to your **** streaming. What’s going on. This is a known problem. Fix it! Only saving grace is we have it via @SkyUK so we’re not paying!

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