Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 687 |
| Glasgow, Scotland | 213 |
| Hammersmith, England | 195 |
| Birmingham, England | 187 |
| Hackney, England | 173 |
| Dublin, Leinster | 120 |
| Southwark, England | 115 |
| Manchester, England | 103 |
| Blackburn, England | 97 |
| Halifax, England | 81 |
| Batley, England | 78 |
| Croydon, England | 73 |
| Cardiff, Wales | 55 |
| Hounslow, England | 47 |
| Ilkeston, England | 45 |
| Edinburgh, Scotland | 42 |
| Reading, England | 40 |
| City of Westminster, England | 39 |
| Oldbury, England | 39 |
| Enfield Town, England | 38 |
| Derby, England | 37 |
| Harringay, England | 35 |
| Peterborough, England | 34 |
| Newcastle upon Tyne, England | 34 |
| Nottingham, England | 33 |
| Bristol, England | 32 |
| Liverpool, England | 28 |
| Portsmouth, England | 28 |
| Newham, England | 24 |
| Bradford, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jue
(@just_jue205) reported
@SkyHelpTeam No sorry I don’t have their sign in details. I’m not sure my Mum could do that she’s not very technically minded at all! She’s been having problems for about 3 days now.
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Woy’s boys
(@E_I_E_I_E_I_O) reported
@WD18Fans @SkySports Would be great business 4 Watford at that price. There is a real player in there somewhere but with him wanting to go, having had a pretty poor season & with contract shortening I think we ll be very lucky! Right club for sarr, gets him to to 6 IF he kicks on, he’s not ready yet!
-
ZOBANWA
(@FelixNweke) reported
@OgbajiIfeanyi @England @SkySports The worst set are Manchester United overrated 99 players.
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Beverley Villis
(@BeverleyVillis) reported
@SkyUK oi! Any chance you can send an engineer as promised!? We have called relentlessly after signing up to your ultra fast broadband nonsense three weeks ago and it still doesn’t work. Conveniently every time we call your system is down!
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Ben Frain
(@benfrain) reported
@SkyHelpTeam hi, I’m on a 500MB fibre broadband plan (ultrafast plus) but never get above 300MB when I test the speed (wired Ethernet, not WiFi) — it’s usually 200MB. How do I make a claim?
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joanie
(@janedoo346) reported
@SkyHelpTeam internet is down in Liverpool L25 area, why is the status saying no issues?
-
Lisa Jenkins
(@lisaannejenkins) reported
from
Camberwell, England
@SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect
-
Back to the Office
(@backtotheoffice) reported
@LifeOnAndy Come on @SkyHelpTeam Help this man out! Broken promises are not the way to conduct business.
-
RSM
(@Rsmalbion) reported
@SkyHelpTeam After momentarily coming on yesterday it seems it’s down again. Are you able to provide an update ASAP
-
Johnny
(@Johnny2hands) reported
@SkyHelpTeam Can you provide the phone number for sky customers who want to cancel BT sports please.
-
westendmum
(@W1mum) reported
@SkyUK morning our broadband keeps dropping out. Is there a problem or works going on in Muswell Hill? London N10
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Lee Wootton
(@Leew74) reported
@SkyHelpTeam hi is there any update on the outage in the DY8 area it’s been since 2am on the 4th May. There is no update on you status page since the original one. Updates are key to keep customers informed and understanding
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darren c
(@dazzauk1966) reported
@SkySports Ref was inadequate didn’t know a foul from a dive didn’t know what his card was for and how to use it and never played enough injury time im not a city fan
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Gerard May
(@Admiralbutthead) reported
@DavidDidley @SkyUK @manxtelecom Had the same issue, no one willing to even consider it was their kit not working.
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Brett Mundell
(@brett_mundell) reported
@SkyHelpTeam Hi, tried it same issue. 😕 already registered