Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 733 |
| Birmingham, England | 224 |
| Glasgow, Scotland | 178 |
| Hammersmith, England | 175 |
| Hackney, England | 161 |
| Dublin, Leinster | 150 |
| Southwark, England | 145 |
| Manchester, England | 138 |
| Blackburn, England | 101 |
| Croydon, England | 88 |
| Bristol, England | 72 |
| Batley, England | 65 |
| Derby, England | 62 |
| Cardiff, Wales | 61 |
| Halifax, England | 55 |
| Reading, England | 55 |
| Leeds, England | 49 |
| City of Westminster, England | 48 |
| Edinburgh, Scotland | 48 |
| Hounslow, England | 43 |
| Southampton, England | 42 |
| City of London, England | 42 |
| Liverpool, England | 38 |
| Harringay, England | 38 |
| Rotherham, England | 37 |
| Oldbury, England | 37 |
| Plymouth, England | 36 |
| Newport, Wales | 36 |
| Portsmouth, England | 34 |
| Barnsley, England | 34 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie @ CPBXNG
(@charlie_price14) reported
@EverythingBoxi2 @SkySports @SkySportsBoxing I think for that card it’s not bad numbers, no massage fighters there
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Andrew Downes
(@DuckDownes) reported
@SkySports Can someone tell your studio team the rules too jesus christ just absolutely stupid.
-
lightupvirginmary 💋
(@lightupvm) reported
Once I’ve paid this off I’m changing my phone back to Three and I’ll get TV from Now TV & all the other paid services as Sky is overpriced anyway. @SkyUK have totally ruined their relationship with me and I thought their customer service was good before. @SkyHelpTeam you blew it.
-
j
(@thegeekemoji) reported
Thanks once again to @SkyUK @SkyHelpTeam who have basically accused my girlfriend of being a thief. Absolutely shocking customer service once again. 5 stars for incompetence and insensitivity 🙌🏻👍🏻
-
Andrew Downes
(@DuckDownes) reported
@SkySports Goal. VAR wont ever be accepted by fans if the refs a) cant use it properly and b) dont even know the rules of the game. VAR just led to a goal given in real time wrongly being disallowed. Thats just painfully stupid.
-
Martin Dalton
(@martindalton5) reported
@SkySports Sky called it intelligent goalkeeping, they think he knew the rule so touched the ball knowing he'd be fine, never tried to pull the ball back though. Just shows he's a cheat and got it wrong after all when did his hand get hurt yetis rolling around as though his arms been broken
-
Geordie Ahmed
(@GeordieAhmed) reported
@DanCooper9 @SkySports The save (crap one at that) at already been made, he then managed to get his hands on the ball
-
empirebeans
(@hamsterwrist) reported
@lightupvm @SkyUK @SkyHelpTeam This is shocking, I’m really sorry you’re going through this, what a terrible company 😡
-
lightupvirginmary 💋
(@lightupvm) reported
@SkyHelpTeam You’re not going to be able to because you’ve closed my complaint.
-
Galster
(@Galster2016) reported
@SkySports Poor Kasper spends more time harassing the ref than making saves these days. He must be on borrowed time?
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Jacob Thompson
(@jacobcthompson1) reported
@SkySports That’s genuinely one of the worst decisions I have seen. The fact that he watches it on the screen multiple times and decides to give a foul is unbelievable
-
j
(@thegeekemoji) reported
Thanks once again to @SkyUK @SkyHelpTeam who have basically accused my girlfriend @lightupvm of being a thief. Absolutely shocking customer service once again. 5 stars for incompetence and insensitivity 🙌🏻👍🏻
-
Emma
(@EmmaS_1989) reported
@SkyHelpTeam Hi, we had to keep restarting the box to get it to work. Our other box, we have two, says no signal but had sound. Thankfully now sorted, thanks!
-
lightupvirginmary 💋
(@lightupvm) reported
@BigBroHooligan @SkyUK @SkyHelpTeam Yeah basically calling me a thief, great service.
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ashic
(@ashic) reported
Also, @SkyUK ...while there can be exceptions, I've got to say, I haven't met many Sylveters with such a strong Indian accent. If you're going to use off shore for first line tele support, just be honest.