Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 687
Glasgow, Scotland 213
Hammersmith, England 195
Birmingham, England 187
Hackney, England 173
Dublin, Leinster 120
Southwark, England 115
Manchester, England 103
Blackburn, England 97
Halifax, England 81
Batley, England 78
Croydon, England 73
Cardiff, Wales 55
Hounslow, England 47
Ilkeston, England 45
Edinburgh, Scotland 42
Reading, England 40
City of Westminster, England 39
Oldbury, England 39
Enfield Town, England 38
Derby, England 37
Harringay, England 35
Peterborough, England 34
Newcastle upon Tyne, England 34
Nottingham, England 33
Bristol, England 32
Liverpool, England 28
Portsmouth, England 28
Newham, England 24
Bradford, England 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • just_jue205 Jue (@just_jue205) reported

    @SkyHelpTeam No sorry I don’t have their sign in details. I’m not sure my Mum could do that she’s not very technically minded at all! She’s been having problems for about 3 days now.

  • E_I_E_I_E_I_O Woy’s boys (@E_I_E_I_E_I_O) reported

    @WD18Fans @SkySports Would be great business 4 Watford at that price. There is a real player in there somewhere but with him wanting to go, having had a pretty poor season & with contract shortening I think we ll be very lucky! Right club for sarr, gets him to to 6 IF he kicks on, he’s not ready yet!

  • FelixNweke ZOBANWA (@FelixNweke) reported

    @OgbajiIfeanyi @England @SkySports The worst set are Manchester United overrated 99 players.

  • BeverleyVillis Beverley Villis (@BeverleyVillis) reported

    @SkyUK oi! Any chance you can send an engineer as promised!? We have called relentlessly after signing up to your ultra fast broadband nonsense three weeks ago and it still doesn’t work. Conveniently every time we call your system is down!

  • benfrain Ben Frain (@benfrain) reported

    @SkyHelpTeam hi, I’m on a 500MB fibre broadband plan (ultrafast plus) but never get above 300MB when I test the speed (wired Ethernet, not WiFi) — it’s usually 200MB. How do I make a claim?

  • janedoo346 joanie (@janedoo346) reported

    @SkyHelpTeam internet is down in Liverpool L25 area, why is the status saying no issues?

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • backtotheoffice Back to the Office (@backtotheoffice) reported

    @LifeOnAndy Come on @SkyHelpTeam Help this man out! Broken promises are not the way to conduct business.

  • Rsmalbion RSM (@Rsmalbion) reported

    @SkyHelpTeam After momentarily coming on yesterday it seems it’s down again. Are you able to provide an update ASAP

  • Johnny2hands Johnny (@Johnny2hands) reported

    @SkyHelpTeam Can you provide the phone number for sky customers who want to cancel BT sports please.

  • W1mum westendmum (@W1mum) reported

    @SkyUK morning our broadband keeps dropping out. Is there a problem or works going on in Muswell Hill? London N10

  • Leew74 Lee Wootton (@Leew74) reported

    @SkyHelpTeam hi is there any update on the outage in the DY8 area it’s been since 2am on the 4th May. There is no update on you status page since the original one. Updates are key to keep customers informed and understanding

  • dazzauk1966 darren c (@dazzauk1966) reported

    @SkySports Ref was inadequate didn’t know a foul from a dive didn’t know what his card was for and how to use it and never played enough injury time im not a city fan

  • Admiralbutthead Gerard May (@Admiralbutthead) reported

    @DavidDidley @SkyUK @manxtelecom Had the same issue, no one willing to even consider it was their kit not working.

  • brett_mundell Brett Mundell (@brett_mundell) reported

    @SkyHelpTeam Hi, tried it same issue. 😕 already registered

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