Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 558 |
| Birmingham, England | 179 |
| Glasgow, Scotland | 127 |
| Hackney, England | 101 |
| Dublin, Leinster | 97 |
| Blackburn, England | 91 |
| Southwark, England | 89 |
| Manchester, England | 83 |
| Croydon, England | 58 |
| Hammersmith, England | 48 |
| City of Westminster, England | 45 |
| Batley, England | 44 |
| Halifax, England | 44 |
| Bristol, England | 41 |
| Derby, England | 40 |
| Edinburgh, Scotland | 37 |
| Ilford, England | 37 |
| Cardiff, Wales | 37 |
| Hounslow, England | 36 |
| Reading, England | 29 |
| City of London, England | 26 |
| Harringay, England | 26 |
| Oldbury, England | 24 |
| Bedford, England | 23 |
| Leeds, England | 21 |
| Liverpool, England | 20 |
| Southampton, England | 20 |
| Newcastle upon Tyne, England | 20 |
| Newport, Wales | 20 |
| Rochdale, England | 20 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack Bailey
(@jackbsuuuuuun) reported
@SkyHelpTeam So is this something the engineer can do? I’ve tried contacting the technical department but I keep getting referred to the website. Trying to let them know that the master socket is different to help with installation tomorrow?
-
David Campbell
(@dcampbell1960) reported
@SkySports Isn't putting the ball in the back of the net the same as putting it out of play? The trainer can still come on and treat the injured player.
-
me
(@devlin434) reported
@mrbradleygrant @SkySports Mate i dont have a sub would never give them a penny! They part of the problem!
-
julie hawkins
(@julieh27) reported
@SkyHelpTeam Still no internet in Blackpool . Do we have a timescale for a fix yet? Had nothing since we woke up at 6am so nearly 10 hours now.
-
Mitzy
(@Mitzymandme) reported
@SkyHelpTeam Sorry but is there any update on issue in Blackpool
-
Say No To The ESL
(@no_esl) reported
@SkySports I understand where Thierry is coming from but I don't like this idea of normalising giving even more of our personal information to these big tech companies, they already have so much data on us in the first place. I personally don't know how to deal with this problem of abuse
-
Ainsy 🍥
(@AinsyLFC) reported
@diablo666_6 @ReindeerHotdog @SkySports Let's all be robots with no emotions then. I swear if it was someone saying something equally as bad to you, you wouldn't just turn the app off, you're talking **** mate.
-
Dave Firth
(@fuse7777) reported
@SkyUK I have no broadband at all and I pay extra for the broadband guarantee. Phoned your helpline and they can’t come out until Saturday. Is this really the premium service!
-
di phil
(@Discotdidi) reported
@SkyHelpTeam That links broken and I want to cancel, I've asked many times
-
Ainsy 🍥
(@AinsyLFC) reported
@diablo666_6 @ReindeerHotdog @SkySports Tbh that would be like saying just walk away if it happened in real life. Stupid narrative
-
Martin
(@Martin41101425) reported
@SkyHelpTeam I have just called Sky again and there is an outage locally. They said should be a team working on it and should be back up within 24hrs. I find this all very vague and unhelpful so have to lose a days work.
-
Jack Bailey
(@jackbsuuuuuun) reported
from
Madeley, England
@SkyHelpTeam hi can someone help I’m having a new installation tomorrow but I can’t connect my router as the socket is different in my new home? Is this something the engineer can fix on the day?
-
Iain
(@_genius_i_was) reported
Hi @SkyHelpTeam just to make you aware I received a call on my landline from a foreign gentleman wanting to talk to me about my sky internet and how he was going to help fix it. I let him talk pish until I got bored and told him I didn't have sky internet and he would know that
-
Rachel Nightingale
(@Mrs_N111) reported
@SkyHelpTeam Yes tried laptop with phone WiFi off and then on phone with with laptop WiFi off. I've called and spoken to someone and they said to turn my Google homes off, I have and same issue. It's worked fine for 3 months with the GH's plugged in.
-
Rachel Turnbull
(@RachyBaby285611) reported
@SkySports Sportsmanship v play to the whistle.. if it was a bad injury the referee would've blown! You never give the goal!