Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 687
Glasgow, Scotland 208
Hammersmith, England 202
Hackney, England 181
Birmingham, England 169
Southwark, England 123
Dublin, Leinster 106
Blackburn, England 106
Manchester, England 102
Halifax, England 81
Croydon, England 78
Batley, England 74
Cardiff, Wales 52
Edinburgh, Scotland 48
Ilkeston, England 47
Hounslow, England 46
Harringay, England 43
Bristol, England 40
City of Westminster, England 40
Nottingham, England 39
Reading, England 38
Newcastle upon Tyne, England 38
Enfield Town, England 36
Portsmouth, England 34
Peterborough, England 32
Oldbury, England 31
Derby, England 30
Brentford, England 30
Prestonpans, Scotland 30
Liverpool, England 28

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tweeter_twizzle twizzle_tweeter (@tweeter_twizzle) reported

    @OpenreachHelp I know the latest. My question is simpler. At any point in the next two weeks - do you have an en engineer free that could connect my house?! Pretty simple really! Don’t worry @SkyHelpTeam - I’ll do the hard work and actually solve the problem.

  • eltel89 Terry Felipe (@eltel89) reported

    @billywoofsdog @SkySports Yeah it's awful mate. I tried all these foot supports and all sorts, nothing worked and eventually just went too. Mad painful.

  • giles75 Sharon Giles (@giles75) reported

    @SkyHelpTeam It says there's an outage in the area

  • LukeOlding Luke Olding (@LukeOlding) reported

    @SkyHelpTeam Hi there, I just ran a check on your website and it says there are issues in the local area. Can you please establish if this is correct or not so I know how to proceed?

  • xsreynolds Sarah (@xsreynolds) reported

    @SkyHelpTeam SE3 and our Internet has been dropping out all morning. Are there known issues? The website and My Sky App says there are no problems.

  • Tricky_85 Richard Cutler (@Tricky_85) reported

    @FSGOut13 @SkySports Our service smashes those.

  • bethchudley beth chudley (@bethchudley) reported

    @SkyUK my broadband has been cutting out intermittently for the last couple of weeks, including in the middle of meetings, please can you help?

  • Dutch_Blain Ragnar (@Dutch_Blain) reported

    @GNev2 @SkySports Hey Nev, do you or any ex Utd players have the ***** to call out the fact that Ole is the problem? He is clueless, ball-less & has no tactics which is why all you can say is buy him better players. Surely the time has to come when you are able to imprint your own style on a team

  • Negativenigel1 Negative Nigel (@Negativenigel1) reported

    @SkySports If ever you feel bad about your career. Don’t, this man made it to the Man Utd team at one point. Anything is possible

  • LouRycroft1 Lou Rycroft (@LouRycroft1) reported

    @SkyHelpTeam I’ve tried checking sky app, tried online and even rung! No one seems to be able to confirm my engineer visit, or give me a rough time (as promised when ordering)….. please help!

  • CodeIsBroken CiB 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 😷 (@CodeIsBroken) reported

    @SkyHelpTeam Only that current engineer is attempting to get another one to turn up today with different equipment to hopefully get the line in. Just had a call to say they are still trying to get that sorted. @WeAreOpenreach knew about the issue 2 weeks ago and never returned to sort.

  • WWaltlings Wilhelm Waltlings (@WWaltlings) reported

    @SkySports Nice fans are to blame for serious crowd trouble.

  • tweeter_twizzle twizzle_tweeter (@tweeter_twizzle) reported

    @SkyHelpTeam They can’t find out if an engineer can come sooner. And you have a 3 day SLA with @OpenreachHelp which prevents any further booking. So… I have spoken to them. I now need @OpenreachHelp to help figure out when a engineer could come - that doesn’t add 2 weeks to a 3 week wait!

  • DavidYo39881243 David Young (@DavidYo39881243) reported

    @SkyUK why are your staff incapable of organising an open reach engineer visit? 40 days and still no appointment and very poor broadband

  • Tricky_85 Richard Cutler (@Tricky_85) reported

    @ismailmack @SkySports My own service. Been doing it over a year now. Firesticks. Android and Iphone devices.

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