Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 738
Birmingham, England 215
Glasgow, Scotland 164
Manchester, England 146
Southwark, England 135
Dublin, Leinster 133
Hackney, England 132
Blackburn, England 94
Hammersmith, England 82
Croydon, England 76
Cardiff, Wales 64
Bristol, England 62
Derby, England 59
City of Westminster, England 59
Halifax, England 58
Ilford, England 57
Batley, England 56
Leeds, England 50
Hounslow, England 48
Edinburgh, Scotland 47
Harringay, England 47
Reading, England 42
City of London, England 41
Southampton, England 40
Newport, Wales 39
Liverpool, England 35
Bedford, England 34
Sheffield, England 32
Rotherham, England 31
Norwich, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AJayS319 Ash (@AJayS319) reported

    @SkyHelpTeam A minimum would be £0 like most other providers. I find it disgraceful that there is even a charge. Awful decision.

  • richbrew richard Brewer (@richbrew) reported

    @SkyHelpTeam Ok then, it won’t ever be getting paid then!! Please cancel everything and send the dept collectors

  • k_mcc_7 Keir McCumiskey (@k_mcc_7) reported

    Worth noting that the stupid Win Predictor thing on @skysports had England at 9% to win the game in the early afternoon. Stokes has just said he told Bairstow to keep the ball off the floor and put it in the stands. Incredible confidence in his own captaincy and his team.

  • KirstyRalph11 Kirsty 👨‍👩‍👧‍👦 (@KirstyRalph11) reported from Nottinghamshire, England

    @SkyHelpTeam and again there is no internet. Almost a week of constant internet dropping signal. It’s not good enough

  • stevenj0hn stevenj0hn (@stevenj0hn) reported

    @SkyHelpTeam A few people reporting similar issues on Twitter in same area roughly. WiFi just goes off at night. Its back on the next day. No intervention by myself. I'll monitor it and come back to you if it keeps happening.

  • SimonDempsey Simon Dempsey (@SimonDempsey) reported

    @SkyUK why am I paying for a service you are not providing mast has been down three weeks in Pontypridd when is this being resolved

  • GRowlands94 Geraint Rowlands (@GRowlands94) reported

    @RPicton8 @SkyUK OOOOH THE WORST !!!

  • LindseyDigs Lindsey Diggins (@LindseyDigs) reported

    @SkyHelpTeam It has been me telling Sky it is an internal issue. My dog has chewed the phone line inside. Open reach keep pushing back doing something outside. I don’t know how many times to say it. Anyway, ideally I need the appt today as i was told but now have to wait til tomorrow.

  • GarMcDermott Gareth McDermott (@GarMcDermott) reported

    @AppleTVPlus having trouble with your app on @SkyHelpTeam Sky Q. Used to be logged in fine, now I’m not logged in and when I try to sign back in either by scanning QR code or going to web link, web page just sticks on loading wheel forever, any ideas?

  • Rashid_London Rashid Aleem (@Rashid_London) reported

    @SkySports To Nas: I am an England fan so don't take it the wrong way....did England think they could chase this down on the last day?

  • FairyofYorks TheLittleYorkshireFairy (@FairyofYorks) reported

    @SkyHelpTeam No problem.

  • hyliepeets hylie (@hyliepeets) reported

    @SkyHelpTeam IF YOU DONT FIX UR WIFI

  • MrTodd_Sweeney Sweeney Todd 🌱 (@MrTodd_Sweeney) reported

    @SkyCricket @SkySports It’s the same players who curled up at the thought of chasing any sort of total last year.. so who’s idea was it to play such negative cricket before Stokes took over? Surely it wasn’t all down to Root.

  • lt290898 Liam (@lt290898) reported

    @SkyHelpTeam hi. My data is incredibly slow all of the time. I have enough data to use, and I am in places with good data coverage (and people sat opposite on a different network don’t have a similar issue). Can this be fixed somehow?

  • shoop4154 Shoop (@shoop4154) reported

    @SkyHelpTeam nearly 3hrs with your disappointing sky help team and no explanation why my internet is down poor poor service

Map Check Current Status