Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 749 |
| Birmingham, England | 227 |
| Glasgow, Scotland | 161 |
| Manchester, England | 150 |
| Southwark, England | 144 |
| Hackney, England | 140 |
| Dublin, Leinster | 139 |
| Hammersmith, England | 98 |
| Blackburn, England | 85 |
| Croydon, England | 76 |
| Bristol, England | 62 |
| Cardiff, Wales | 61 |
| City of Westminster, England | 60 |
| Halifax, England | 57 |
| Batley, England | 57 |
| Derby, England | 56 |
| Ilford, England | 55 |
| Harringay, England | 50 |
| Hounslow, England | 49 |
| Leeds, England | 48 |
| Reading, England | 45 |
| Edinburgh, Scotland | 45 |
| City of London, England | 41 |
| Southampton, England | 41 |
| Newport, Wales | 37 |
| Plymouth, England | 35 |
| Sheffield, England | 35 |
| Liverpool, England | 33 |
| Oldbury, England | 32 |
| Bedford, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
BowenSZN #GSBOUT
(@szn_bowen) reported
@Rpikey1001 @SkySports Your stupid. It’s the biggest refereeing error since var came in. No matter if the player dives any normal functioning referee knows that’s not a red card
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MrsU
(@liz_blogg) reported
@Brown_Clare1995 @SkyHelpTeam I get so annoyed by the automated reply to tell you to go through reconnection steps when it’s the whole area down.
-
Kieren
(@Kieren53526621) reported
@uberhonda @SkySports @ScottBrown8 Wasn’t deliberate intent you clueless **** that’s obviously never played the game!!!
-
MrsU
(@liz_blogg) reported
@Brown_Clare1995 @SkyHelpTeam No wifi in Scarborough either, Clare. Same prob as a couple of months ago when the whole area went down but they kept telling us to go through reconnection steps. Thinks it’s an exchange rather than Sky specific problem. Sky sent me a text notifying of problems yesterday.
-
Goatedninja_YT
(@GoatedninjaY) reported
@liz_blogg @SkyHelpTeam Im in bridlington and its down, not the first time either, its getting pretty shitty lately, always liked sky but for the past year i had nothing but issues, finally had them resolved then had 2 outages and not once have i been offered compensation for a service i cant use
-
Clare Brown
(@Brown_Clare1995) reported
@liz_blogg @SkyHelpTeam Not even received a text. Whole areas down.
-
Jon Bird
(@birdyjon) reported
Apologies to all the #nhscancerpatients awaiting treatment. Sadly @SkyUK tell me it’s not their fault but a 3rd party @OpenreachHelp and won’t help an #nhsworker in serious need for over a week! Last time I checked I contracted and pay you. Take some responsibility.
-
Adam Keeley
(@alfcorazzin) reported
@SkySports Waiting for the @fa to come out in support of the refs and fine the managers instead of dealing with the issue. I hate VAR and it seems to make the standard of refs even worse than before.
-
gemma
(@gemma82348446) reported
@SkyHelpTeam Do you know when the issue will be fixed?
-
MrsU
(@liz_blogg) reported
@Brown_Clare1995 @SkyHelpTeam They have clearly known there is a problem for almost 24 hours. Whole areas of the country down. I think the lack of communication is always the most frustrating thing! Grrrr x
-
Mandy Miller 💙
(@mrsmandymiller) reported
from
Burton Fleming, England
@Brown_Clare1995 @SkyHelpTeam On Bridlington today someone has spoken to sky who said it’s an outage and out for up to 6 hours.
-
Lynne Evans
(@Evans68L) reported
@TheCVStore @SkyHelpTeam We are also in East Yorkshire and have the same - our neighbours have no internet either so wider problem and not your connection (despite Sky telling you it is!)
-
Andy Taplin
(@tappo99) reported
@SkySports VAR isn’t helping referees - it feels like they are trying to second guess what everyone else thinks of an incident rather than go with their instincts. Also not helped by players who know everything is now reviewed and so exaggerate the merest touch
-
MrsU
(@liz_blogg) reported
@SkyHelpTeam @Liberocomfort1 Again; it’s replied like this that don’t install confidence that you have a clue what’s going on. You tweet about area probs: customers ask for update: you reply asking what the problem is?
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Carl elsby
(@Carlelsby) reported
@SkySports What’s worrying is how Redknapp has a job as a pundit , he is awful