Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• Parody (Roj) - He/Him (@RojParody) reported 2 minutes ago

  @SkyHelpTeam Nothing on that help page covers the problems we're having.

• Sushruth RV (@VSush07) reported 2 minutes ago

  @SkySports Slow day at the office lads?

• Graham Dobson (@millwallfootie) reported 7 minutes ago

  @SkyHelpTeam I’ve done that. The automated system asks what the problem is and so I say talk shield isn’t working - response was you can’t have it as you done have sky talk and sky broadband. I do. And I’ve had talk shield since it started. The only change was this year to fibre BB.

• Lauren (@l0lmd) reported 8 minutes ago

  @SkyHelpTeam 12/10/21 my service was cancelled

• SIR Ronson ℹ (@RON50N) reported 10 minutes ago

  @SkyHelpTeam See utter ****, you've again not even bothered to offer the correct help, just copied and pasted,point out where I complain about sky mobile on the link you sent

• Berry Loveday (@bourtieb) reported 11 minutes ago

  @SkySports Gazoo gazoo lets all support players too Bully ing in sport Is what we must not DO ! BOOOOOOO!

• Parody (Roj) - He/Him (@RojParody) reported 13 minutes ago

  @SkyHelpTeam My wife does a dance class online on Monday & Wednesday evenings (7-8) and cannot stay connected, no matter what we try. Nothing else is using the internet at the time. By contrast, my wired PC can stream live music sets, and I can game online with no problems.

• John Anthony Foster (@JohnZagreus2) reported 16 minutes ago from Flint, Wales

  @SkyHelpTeam No never had now tv always had sky

• Julia Phillips (@julesssp) reported 18 minutes ago

  @SkyHelpTeam Hi Alison. We do call. We call every single day. Every day we have to re-explain the issue to a different person, who advises they will call us back at a certain time. THEY NEVER CALL BACK, so we repeat step 1. EVERY DAY.

• Graham Dobson (@millwallfootie) reported 19 minutes ago

  @SkyUK apologies but I can’t get any reply by your help line. Sky Talk Shield isn’t working. Dialling 1780 as advised suggests it is, but I’m still getting unknown and ****** calls. 1780 tells me I’ve had “no calls for thirty days”, but that’s not true. Help please!

• Glenn Atkins 🦑 (@DeejayGlenn) reported 20 minutes ago

  @SkyHelpTeam You make me an offer but charge me £10 to implement it ???? Great service

• Wilameana (@maverickladys) reported 21 minutes ago

  @haroldthimbleby @VodafoneUK @SkyUK I was with Sky, changed to Vodaphone wish I hadn’t bothered, been nothing but problems.

• Matt Cook 💙 (@mattc4591) reported 24 minutes ago from Walsall Wood, England

  @SkyUK any issues with the network? Myself & some colleagues are homeworking for the NHS & we’ve just been shut down. We’re all with Sky

• Stacie-Mai (@StazieMai) reported 25 minutes ago

  @SkyHelpTeam How do I speak to someone? No live chat, no messaging service and the phone line says unless I make a payment, call back later ?

• Denise McGhie (@DeniseMcGhie) reported 30 minutes ago

  @SkyHelpTeam how long will internet be down in EH12 area? Thanks

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