Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 668
Birmingham, England 205
Glasgow, Scotland 155
Dublin, Leinster 150
Hammersmith, England 145
Southwark, England 135
Manchester, England 133
Hackney, England 132
Blackburn, England 87
Croydon, England 76
Batley, England 63
Derby, England 62
Cardiff, Wales 61
Bristol, England 61
Halifax, England 60
Reading, England 51
Leeds, England 46
City of Westminster, England 45
Edinburgh, Scotland 44
City of London, England 43
Harringay, England 41
Rotherham, England 40
Liverpool, England 38
Southampton, England 38
Ilford, England 36
Hounslow, England 35
Newport, Wales 34
Oldbury, England 33
Plymouth, England 31
Sheffield, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • das2112a David shore (@das2112a) reported

    @SkyUK Day THREE no broadband. Messsge yesterday evening claimed it was fixed! No not fixed, nowhere near fixed. Disgrace lack of customer care and service, we oay you good money. Simple question here, WHEN WILL THE BROADBAND BE BACK ON? No non answers or fob offs plz.

  • whatsallthefus2 Jacob Peck (@whatsallthefus2) reported

    @SkyHelpTeam Internet still down & still the same recorded message on your phone line saying that’s there’s an issue at the local exchange &’you’re working on it! Over 24hrs now & no proper update! Need some idea of timeframes, the lack of comms is not acceptable. Massively impacting on work.

  • PulisicFPL10 pulisicFPL (@PulisicFPL10) reported

    I have 0 proof but i ******* said that porto would go through at 2-1 down with 10 men lmfao, @SkySports dms are open lads #ChampionsLeague

  • Roady90036945 Clive Roadhouse (@Roady90036945) reported

    @SkySports The rotation policy is a professional embarrassment. It’s the purpose of England cricket to perform at its highest possible level. This means the strongest team available should be picked, every time. The bio-secure bubble excuse is pathetic. Think of us locked down at home.

  • l_loobyloo Lucy Brooks (@l_loobyloo) reported

    @SkyHelpTeam Any update on Gloucestershire outage please?

  • DanPez7 Danny perry (@DanPez7) reported

    @SkyUK your Internet has been **** for 3 days now!! Considering how much you charge pm for TV and Internet, it really should be a better service provided.

  • cpatrick201117 Scotland D & P (@cpatrick201117) reported

    @helenpsmith26 @SkyHelpTeam Same happens to me drops out and then reconnects again after 5 mins cant even get work done never mind anything else

  • vapidzyt VAPIDZ (@vapidzyt) reported

    Holy moly @SkyUK is the worst WiFi I’ve ever witnessed in my existence on planet earth Vouch some better providers

  • mcgettmick Michael McGettigan (@mcgettmick) reported

    @SkySports Are they asking the same question of all the top players. There are quite a few who have not won a major since 2014. Check out how Rafa Nadal reacts when he is asked a stupid question like that.

  • ma183002 MA183002 (@ma183002) reported

    @SkyHelpTeam Norwich outage??

  • das2112a David shore (@das2112a) reported

    @SkyHelpTeam Been on phone, face book, email and twitter many tines back on phone many times. To have a txt saying fault was fixed was a joke. No one online or phone line has any clue about this serious outage let alone when and if it'll ever get fixed!

  • notethanecco Ethan Ecclestone (@notethanecco) reported

    @SkyUK your wifi sucks x

  • FlyingRoobarb Vicky Townshend (@FlyingRoobarb) reported

    My @SkyUK bill has increased by 49% this month, for the same service, with similar predicted future amounts. That is extortionate. Time for a rethink. #Lewes

  • wendersaurus Wenders (@wendersaurus) reported

    How is it that after 24hrs my broadband @SkyHelpTeam is still down in my area?!

  • benfellows1980 Benjimon (@benfellows1980) reported

    @SkySports Liverpools medical team need looking into, either that or klopps style of pkay has broken them all

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