Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 561
Birmingham, England 177
Glasgow, Scotland 128
Hackney, England 101
Dublin, Leinster 98
Blackburn, England 90
Southwark, England 86
Manchester, England 84
Croydon, England 57
Hammersmith, England 50
City of Westminster, England 45
Bristol, England 42
Batley, England 42
Derby, England 39
Cardiff, Wales 36
Halifax, England 35
Edinburgh, Scotland 34
Ilford, England 33
Hounslow, England 31
Reading, England 30
City of London, England 24
Oldbury, England 24
Bedford, England 23
Harringay, England 23
Leeds, England 21
Belfast, Northern Ireland 20
Southampton, England 20
Newcastle upon Tyne, England 20
Newport, Wales 20
Liverpool, England 19

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ATottenhamFan CaryLad 🇮🇹 🇺🇦 (@ATottenhamFan) reported

    @Daily_Hotspur @SkySports Ofc because we're run by an investment company. No potential sell on profit with a dude approaching 30. It's **** but it'll never change under this ownership.

  • Chrismac19Chris Chris Macdonald (@Chrismac19Chris) reported

    @SkyUK My sky internet is the worst I've ever had and apparently it's the best for the area .

  • Noctor1905 John Noctor (@Noctor1905) reported

    @SkyHelpTeam To be honest Carol, I am close to just giving up which I can only assume is what Sky wants its customers to do in terms of support, I've been a best practice consultant for over 20 years and never experienced anything as poor or frustrating as this for such a simple issue.

  • hammal6474 Steve Hammal (@hammal6474) reported

    @SkyHelpTeam Have been trying to speak to an operative for 45mins regarding problems with my Broadband it's impossible to speak:chat with a human!!! Am fuming. How do I speak to a person?

  • ObscureThing77 Karl (@ObscureThing77) reported

    @jaymccutcheo89 @SkySports no ****, but i'm not the one banging on like i'm some kinda ambassador for spurs. he was a bit part player who was sent out on loan 4 times

  • ciro84uk37 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿Wayne Thomson🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@ciro84uk37) reported

    @SkyUK That's a poor price I pay £20 a month for 80mbps with now broadband ur sister company lol

  • DaBigOrk Da Big Ork (@DaBigOrk) reported

    @SkyUK @SkyUK why do treat loyal customers like **** ?

  • DAZMAN1AC Daz (@DAZMAN1AC) reported

    @SkyHelpTeam I got a DM in Jul 2022 when I queried the price increase of my 18 month offer. Was told by Louise on Sky Help Team that it had increased because......... It is part of the terms and conditions when taking out a package or renewing

  • rachel_m_03 Rachel MacDonald (@rachel_m_03) reported

    @SkyHelpTeam had no wifi since this afternoon is there in problems in the north east

  • ScottishSuzee Susan C 🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐️⭐️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ScottishSuzee) reported from Aberdeen, Scotland

    @SkyUK - Sky Store has the most ridiculous customer service. Pointed out a flaw in their rules and all I got back was ‘I didn’t make the rules’ Wasted 45 mins on chat after answering security questions to be told sorry it has to be the account holder!!

  • IanICAMPBELL1 Ian I CAMPBELL (@IanICAMPBELL1) reported

    @SkyHelpTeam Well Tony, another not very helpful reply. I was hoping for some action as contacting the other departments results in this passing the Buck. It seems sky as a company is incapable of supplying a customer orientated service. I will be reconsidering my supplier at contra at end

  • Keiths4pennorth Keith Webster (@Keiths4pennorth) reported

    @SkyUK My broadband is incredibly slow No fibre. So how do I get Superfast Broadband ? Why are you advertising something, as a very long standing Sky customer, I can't have ?🤷

  • AndrewAPLD Andrew Parkinson (@AndrewAPLD) reported

    I wish I wasn't a Sky Talk customer. My landline hasn't been receiving incoming calls since early November and I just cannot get anyone at Sky to do anything about it. @SkyHelpTeam

  • Noctor1905 John Noctor (@Noctor1905) reported

    @SkyHelpTeam Hello Carol, they gave me very little if any useful information, I spoke to other same people and went through the same poor experience last Thursday, all I am asking is for my SkyID to be unlocked, surely that should take 5 minutes not 6 days?

  • MrTLondonUK Drew (@MrTLondonUK) reported

    @SkyHelpTeam They just don't show up. I set them to English and they don't appear. I've tried turning the box off, I've tried turning off the subtitles and switching them back on and nothing happens. I've read it's a common issue but that some people have them working.

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