Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 695
Birmingham, England 215
Glasgow, Scotland 166
Hammersmith, England 162
Dublin, Leinster 153
Hackney, England 145
Southwark, England 138
Manchester, England 136
Blackburn, England 92
Croydon, England 79
Batley, England 65
Bristol, England 65
Derby, England 63
Cardiff, Wales 57
Halifax, England 53
Reading, England 50
Leeds, England 49
City of Westminster, England 46
Edinburgh, Scotland 45
Rotherham, England 40
City of London, England 40
Southampton, England 40
Harringay, England 39
Liverpool, England 37
Newport, Wales 36
Hounslow, England 35
Oldbury, England 34
Plymouth, England 34
Ilford, England 32
Barnsley, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • csbhanu1 chandra (@csbhanu1) reported

    @SkyHelpTeam Please try reading what I am trying to tell, issue is “Intermittent" connection keeps dropping , there is a difference between bad wifi signal and connection drops , my LAN also doesn't work when connection drop

  • nickster_j Nicki Jones (@nickster_j) reported

    @SkyHelpTeam I’ve been with Sky many years and have never paid an admin fee when negotiating an offer out of contract. I have also never paid a charge to any company to connect to a service which I am already connected to. @MartinSLewis @MoneySavingExp

  • Custardboy2 Brendans Tricky Blues (@Custardboy2) reported from Oakham, England

    @MartinSLewis I just have @NetflixUK which I might bin if they bring in adverts,Disney I don’t bother with,Apple TV is poor,so that gets in the bin 🚮 I’m tempted to bin @SkyUK as it’s limited offer & in my opinion coming towards the end of their life span,mobile & broadband very poor.

  • nmpnnp Naresh M PATEL MBCI (@nmpnnp) reported

    @TruckerNCFC @SkyUK I live in Walsall and my sky has been down since 17.30. Any updates @SkyNews

  • GabTheGooner79 Junglist Gooner (@GabTheGooner79) reported

    @SkyHelpTeam phone line not working I’m from the E17 area, are their any issues in this area ???

  • peplow_rich Rich Peplow 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@peplow_rich) reported

    @f1woody @SkyUK I moved on from @SkyUK in the end, have had no problems at all since

  • jenjenjjb Jen Wilson (@jenjenjjb) reported

    @Gemjacks @SkyHelpTeam It’s entirely frustrating @SkyHelpTeam that many users are all facing the same connection issues yet no word yet that this is a national issue which it clearly is. Is there going to be any notification?

  • nudgeefc Phil Naylor (@nudgeefc) reported

    @SkySports Ruining football for the fans that go the game with your stupid kick off times!

  • bzamayo Benjamin Mayo (@bzamayo) reported

    @xCHROMATICA @9to5mac @SkyUK oh really? that kinda sucks

  • LittleRedRhino Sarcoxy (@LittleRedRhino) reported

    Never ever ever ever ever ever ever ever ever ever ever ever ever ever use @SkyUK broadband

  • pjs2022 Paul Smith (@pjs2022) reported

    @SkySports Cancelled my subscription after you forced that BLM shite down our throats

  • LifeAndMind_ Life And Mind (@LifeAndMind_) reported

    @SwiftySwift17 @Maverick177uk @SkySports No not really, just because that’s what you pay doesn’t make what he pays too much, he gets a better service than you guaranteed

  • ThorntonCraig Craig Thornton 🇺🇦 🇬🇧 (@ThorntonCraig) reported

    @SkyHelpTeam To speak to some one other than a robot who can’t help! I need to cancel my broadband contract

  • TruckerNCFC Matty 🙋🏻‍♂️ (@TruckerNCFC) reported

    @SkyUK my internet has been down all day please can you check if a problem your end or mine

  • Ommelyla Omm (@Ommelyla) reported

    Hi 👋🏽 @SkyHelpTeam I need some help

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