Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 674
Birmingham, England 206
Glasgow, Scotland 157
Dublin, Leinster 150
Hammersmith, England 145
Southwark, England 136
Manchester, England 134
Hackney, England 130
Blackburn, England 89
Croydon, England 77
Batley, England 64
Bristol, England 63
Derby, England 62
Halifax, England 60
Cardiff, Wales 60
Reading, England 50
City of Westminster, England 46
Leeds, England 46
Edinburgh, Scotland 44
City of London, England 43
Harringay, England 42
Rotherham, England 40
Southampton, England 39
Liverpool, England 38
Hounslow, England 36
Ilford, England 35
Oldbury, England 34
Newport, Wales 34
Plymouth, England 31
Newcastle upon Tyne, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartdevons Stuart Devons (@stuartdevons) reported

    @SkyHelpTeam Great to see that apart from the incompetent service you cannot even spell my name correctly!

  • CharlieChestnut Chris hatwood (@CharlieChestnut) reported

    @SkyHelpTeam your mobile service is a pathetic lie. 3 phones in MK centre all saying 4g but with no service!

  • zzdc2112 Phil M (@zzdc2112) reported

    @SkyHelpTeam is there a general issue with your Apple TV promotion. I've signed up. It says I'm ready to to start watching. But every programme says start trial ! Already wasted a week

  • shinobi_brian Brian Wright (@shinobi_brian) reported

    .@SkyHelpTeam several times I have booked an engineer to fix our internet issues. I had one booked for today but had NO confirmation. I have been waiting all day for an engineer to turn up and have been on the phone to your team for over 40 minutes

  • mrkevinturton Kevin Turton (@mrkevinturton) reported from Birmingham, England

    Anyone else having this issue? @ITVSport @SkySports #ITVFootball #skytv

  • jamesvertigan James Vertigan 🇺🇦 (@jamesvertigan) reported

    @SkyHelpTeam Hi I’ve just placed an order with Sky Mobile using my Sky ID but all the email correspondence has come in my mum’s name. We had a Sky TV account until 2020 but closed it due to not being able to get a decent Sky signal due to trees 1/2

  • cm1380 cm1380 (@cm1380) reported

    @SkyHelpTeam There is an outage in my area but it has been saying that since this morning. What is going on ??

  • AmyPar36 Amy ⚔⚽️🔴⚪⚫ (@AmyPar36) reported

    Red button not working? @SkySports

  • Lmck001 LMck (@Lmck001) reported

    @SkyHelpTeam No, it’s fixed today. It was quite frustrating yesterday as I couldn’t find a telephone number to speak to anyone at Sky about the broadband issue.

  • hpstubbs Helen Stubbs (@hpstubbs) reported

    @SkyHelpTeam Seems to be OK on an Ipad - thanks for the help.

  • brianmills25 Brian mills (@brianmills25) reported

    @SkyHelpTeam Thanks for getting back to me but it came on again last night around midnight, I was just annoyed that there was no message from sky to say there was a problem, I thought it was my router but all good now 🤪🤪

  • RubyMonster Ruby Monster (@RubyMonster) reported

    @SkyHelpTeam Thanks Ross I guess I knew the answer however given the expense of a Sky subscription would it not be a good idea to help teams fund better equipment as the current set up would be improved if I stood there with my Samsung S21 and filmed it's that bad.

  • ibeatdebt Vicky Eves (@ibeatdebt) reported

    @SkyHelpTeam still having issues downloading some content on Sky Q. I thought this was resolved?

  • RubyMonster Ruby Monster (@RubyMonster) reported

    @SkyHelpTeam Why is the Quality of red button football coverage so poor ?

  • MFW_SwimCoach Matt Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿👨‍👩‍👦‍👦🐶💙 (@MFW_SwimCoach) reported

    @SkySports red button for todays game is not working! On sky sports football

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