Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 675 |
| Glasgow, Scotland | 202 |
| Hammersmith, England | 191 |
| Hackney, England | 179 |
| Birmingham, England | 176 |
| Southwark, England | 112 |
| Dublin, Leinster | 103 |
| Manchester, England | 103 |
| Blackburn, England | 103 |
| Halifax, England | 80 |
| Batley, England | 75 |
| Croydon, England | 70 |
| Cardiff, Wales | 53 |
| Ilkeston, England | 49 |
| Hounslow, England | 48 |
| Edinburgh, Scotland | 45 |
| Reading, England | 40 |
| Enfield Town, England | 38 |
| Harringay, England | 38 |
| Bristol, England | 35 |
| City of Westminster, England | 35 |
| Nottingham, England | 35 |
| Oldbury, England | 34 |
| Newcastle upon Tyne, England | 34 |
| Derby, England | 32 |
| Portsmouth, England | 31 |
| Peterborough, England | 31 |
| Prestonpans, Scotland | 30 |
| Liverpool, England | 28 |
| Brentford, England | 28 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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FRANCESCA.
(@FrancescaChelC) reported
I’ve been a @ThreeUK customer for over 13 years. I have never wanted to leave them until they left @ChelseaFC… They don’t know what loyalty is, to the club, staff, players, fans, or even their own customers. I’m moving to @SkyUK they know LOYALTY.
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Ozil ozil
(@Ozilozi26911009) reported
@SkySportsWSL @SkySports I need help, save me, I am from a poor family, we have no food or a home to live in this cold. Help us please. Please, we don't have the money. God, I don't have anything. help me please. Help us just a little help us please my family is waiting😔😔😔ه
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James from nowhere
(@ydx26xrn8x) reported
@MrsLankymart @SkyUK @SkyHelpTeam My bill is going up by almost £15. Did you know sky made huge profits of 13.3 BILLION last year and now they are putting prices up for the same service. Complete rip off and time to move to cheaper competitors. Virgin are offering good deals so are BT. Bye bye sky
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SUPER MAX 33
(@Champions_Pool) reported
@LFCTransferRoom @SkySports I’d take him what makes him bad
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Jan Mathiesen
(@Mox3d) reported
@SkyUK as soon as we can get away from what is loosely called your service the better. It is 2022. Broadband has been around for twenty years. Twenty years, and still the nanny mentality prevails, along with multiple network dropouts and ghost reboots every day. Utterly dismal.
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Leon Ashley Millar
(@millar_leon) reported
@SkyHelpTeam which I want sent straight to OFCOM for failure to stick to industry regulations. I have told you I am struggling due to other priority bills and you really don’t care about that all you care about is the money and it’s an awful look for your company. Disgraceful!!!!
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Brady
(@Bornalady91) reported
@skytv @SkyHelpTeam we were upsold a skyQ package & had nothing but problems since. It freezes daily during recordings and live TV, needs reset. How on earth do we go back to the old box? This is absolutely ridiculous. £50 a month. Might as well take that money and just burn it.
-
MDA Cooper
(@The_real_gbear) reported
@SkyUK broadband has been really terrible. It's off more than it's on. Due to not being all the time we are not entitled to compensation. We are unable to check on the young one using the wifi camera and not been able to work from home. It's just becoming an absolute farce!!!
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Teddy Reid
(@TeddyReid19) reported
@unitedviewtv @SkySports The club don’t want Ralph to help rebuild the club as it exposes to the world just how crap they have been , they’d rather try and hide it internally. UTD board are so embarrassing with their ineptitude
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Amanda 🇺🇦
(@amanda_s10) reported
Why is #skybroadband down again? @SkyHelpTeam
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Kenny
(@kenzo0873) reported
to add insult to injury - the full race isn’t available today, just the bloody highlights! WTA @SkyHelpTeam! I don’t want to see highlights, I want to enjoy the full damn race. Get it sorted and don’t use the “some content takes several days to upload”, it’s your damn content!
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Ozil ozil
(@Ozilozi26911009) reported
@SkySportsWSL @SkySports .I need help, save me, I am from a poor family, we have no food or a home to live in this cold. Help us please. Please, we don't have the money. God, I don't have anything. help me please. Help us just a little help us please my family is waiting😔😔😔
-
Chris
(@TurnerChriss) reported
If @SkySports hyped up League 1 and 2 with stats, analysis etc...in the same way they did the Prem & Championship, then it'd really help boost it! At least show a couple of games a week instead of every few months! Give it the credit it deserves! @SkyBetLeagueOne @SkyBetLeagueTwo
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🇾🇪🇵🇸 🇸🇾🇷🇺Ed DaBall🇷🇺🇸🇾 🇵🇸🇾🇪
(@EddieB7319) reported
I detest @SkyUK Broadband The amount of times it goes down and then the length of time it does is pathetic. And they've the cheek to be the only provider not to offer discounted prices 🙄 Absolute joke
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MDA Cooper
(@The_real_gbear) reported
@SkyUK broadband has been really terrible. It's off more than it's on! Due to it not being off all the time we are not entitled to compensation. We cant check on the young one with the wifi camera. We cant work from home. No Netflix...etc Its becoming an absolute farce!!!