Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• Paula TFCOTAF (@TFCOTAF) reported 4 minutes ago

  @SkyHelpTeam WiFi been down in Newport S.E Wales again! Any idea if this will be fixed soon?

• Jed_Die (@Jed_Die) reported 5 minutes ago

  @SkyHelpTeam Appreciate it’s difficult, but must B an idea when this will B fixed. message that says we’re down and working on it does not fill you with confidence. Will Sky refund customers & offer compensation 4 people that have had 2 pay out 2 carry on working from home ? What’s the policy

• Mark Cosby (@TheMarkCosby) reported 7 minutes ago

  @SkyHelpTeam our broadband has just gone down. It appears we are not the only property affected. Can you please help

• Emma Bishop (@_EmmaJane90) reported 9 minutes ago

  @SkyUK we've had no Internet now for about 15 hours, live in Chichester (PO19). Have tried troubleshooting but no luck. Is there a wider issue? Really need it resolved as I work from home 😞

• Eleanor Morgan (@conservative291) reported 9 minutes ago

  @SkyHelpTeam how long is this broadband outage expected to last

• jordan harding (@jordanharding18) reported 10 minutes ago

  @SkyHelpTeam Internet has just gone down again. Checked the service status and it's still showing the same fault as this morning before it came back online

• jds4578 (@jds4578) reported 11 minutes ago

  @AlexCutts @SkyHelpTeam Posted: 02 Sep 2021 10:36 AM We've identified the problem and our engineers continue working hard to restore service as soon as possible. We're sorry for any inconvenience caused. last update

• Matt (@Lp6089Matt) reported 15 minutes ago

  @SkyHelpTeam suffering another outage in Cardiff....

• jds4578 (@jds4578) reported 17 minutes ago

  @SkyHelpTeam @H_Wilkinson17 Posted: 02 Sep 2021 10:36 AM We've identified the problem and our engineers continue working hard to restore service as soon as possible. We're sorry for any inconvenience caused. an hour ago....

• KaiBloodEdge @MH Rise (@KaiBloodEdge) reported 17 minutes ago

  @SkyHelpTeam I am still having issues, this is getting ridiculous, it has been 13 hours now. Do you have an estimation on when this will be fixed??

• jds4578 (@jds4578) reported 18 minutes ago

  @JessDeights @SkyHelpTeam @itsrubylive Posted: 02 Sep 2021 10:36 AM We've identified the problem and our engineers continue working hard to restore service as soon as possible. We're sorry for any inconvenience caused. last update

• Rubes (@itsrubylive) reported 19 minutes ago

  @SkyHelpTeam yes i am still having problems, it’s on and off at the moment and it won’t connect to certain devices

• expensive_nuts (@expensive_nuts) reported 20 minutes ago

  @SkyHelpTeam Hi Dudes - South Wales down again? What’s happening - switching issue? Power?

• Kevin Gough (@kev_wg) reported 21 minutes ago

  @SkyHelpTeam is the outage affecting the Newport area as well? Website says yes, app says no.

• Jeremy Williams (@Jer6586) reported 23 minutes ago

  @charliebach @SkyHelpTeam Oh bollox it's just gone down again

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