Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 710 |
| Birmingham, England | 221 |
| Glasgow, Scotland | 150 |
| Manchester, England | 141 |
| Dublin, Leinster | 131 |
| Southwark, England | 125 |
| Hackney, England | 116 |
| Blackburn, England | 94 |
| Croydon, England | 78 |
| Cardiff, Wales | 68 |
| Bristol, England | 65 |
| Derby, England | 57 |
| Hammersmith, England | 57 |
| Ilford, England | 56 |
| City of Westminster, England | 53 |
| Halifax, England | 52 |
| Edinburgh, Scotland | 50 |
| Leeds, England | 46 |
| Hounslow, England | 45 |
| Batley, England | 45 |
| Reading, England | 44 |
| City of London, England | 41 |
| Harringay, England | 41 |
| Newport, Wales | 39 |
| Southampton, England | 37 |
| Liverpool, England | 34 |
| Oldbury, England | 33 |
| Sheffield, England | 33 |
| Rotherham, England | 32 |
| Plymouth, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@uptheportiow) reported
@SkyHelpTeam Yes but would be nice to know what the problem is! and why it hasn’t been fixed in 24h
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William S. Blackley 🇬🇧🏴
(@Bill_Blackley) reported
@SkyHelpTeam @disneyplus app on my #skyQ box kept showing me all content in HD when it should have shown me some in UHD. I had to reset my box each time I opened the app to see the UHD content. @skytv lady helped me reset the settings on my box. Problem solved! Bravo Sky! 📺👍🏼
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gareth moore
(@garethm75) reported
@SkyHelpTeam is the internet down for wf8 1qn, I can’t connect to work server
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Kirstie Black 🦇🕸👻👩🏻🦽
(@KittyDotty) reported
@SkyHelpTeam My issue isn’t a fact I was interrupted, my issue is that no one told me someone would be coming to my house. I’m disabled and I’m home alone, it’s nice to be told that somebody is going to to appear at your door to do work needed done.
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Phil B
(@philbaggers) reported
@SkyHelpTeam Waiting 2 hours for a human confirmation on chat - please can you help?
-
brev2034
(@Brev2034) reported
@SkyUK What's the fastest way to get this crap off tv?
-
Kirstie Black 🦇🕸👻👩🏻🦽
(@KittyDotty) reported
Umm @SkyUK you can’t text someone before 9 am informing them there is an issue with their broadband and then send somebody to their door without any warning or phone call or even text that somebody was coming out. I was doing an online hospital appointment.
-
Vicar’s Daughter
(@spawnofvicar) reported
@SkyHelpTeam Trying to explain that my service has been cut off due to sky requesting an old box be returned. I’m sending this back tomorrow, I work from home and need my internet switched back on.
-
Ryan
(@uptheportiow) reported
@SkyHelpTeam Just tried calling. Didn’t get put through to an agent the automated service just hung up on me.
-
Diego James Syrat
(@JSyrat) reported
@Reddmanx @SkySports That's Twitter tho isn't it. My reaction to the idea is laughter and ridiculous, not anger. Reflecting on it, it will never happen. It looks alot like Skysports News click bait.
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Zero
(@TheRealDeepZero) reported
@SkyHelpTeam I was told that the issue could take anywhere up to 72 hours to resolve. Which doesn't help me with work nor does it help my mother who is supposed to host a zoom committee meeting 2 hours from now
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Winston Ward
(@winnyward) reported
@FootieIndexAl @SkySports The was my next question & let’s be honest the New Zealand Rugby Union team will never drop the name “All Blacks”
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Pluto
(@YoungPluto__) reported
@effzehNSC @SkySports Terrible
-
nick fossitt
(@FNickfo) reported
@SkySports When will this **** end it doesn’t do anybody any favours
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Anya Alvarez 🏌🏾♀️
(@anya__alvarez) reported
@tballgame09 I was watching on peacock - I don’t have Golf Channel, so could only watch on there Peacock was terrible. The consensus was that coverage on SkySports was legit