Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 690
Birmingham, England 218
Glasgow, Scotland 163
Dublin, Leinster 154
Southwark, England 144
Hammersmith, England 135
Hackney, England 132
Manchester, England 128
Blackburn, England 87
Croydon, England 82
Batley, England 68
Bristol, England 67
Halifax, England 61
Derby, England 61
Cardiff, Wales 60
Reading, England 52
City of Westminster, England 48
City of London, England 47
Edinburgh, Scotland 45
Leeds, England 45
Harringay, England 42
Rotherham, England 41
Southampton, England 40
Ilford, England 40
Hounslow, England 38
Liverpool, England 38
Newport, Wales 34
Oldbury, England 33
Sheffield, England 32
Plymouth, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • aleexxis_17 Alexisssss (@aleexxis_17) reported

    @SkyHelpTeam Is sky down? It won’t let me even buy a new phone contract “your payment is unsuccessful” & I can’t get to basket section. Jezoz when will it get fixed? Yes hello, I have money!

  • SarahW21913 Sarah Williams (@SarahW21913) reported

    @SkyHelpTeam is there a problem with accounts? I can’t view my bills keep getting error messages

  • Imi_virji21 Imi virji (@Imi_virji21) reported

    @SkySports She bossed it. Still 22 and didn’t even have the best of starts with travel and injury issues but as she said came in and hit the ground running. She’ll want to come back stronger for sure. Big up Lauren

  • graemeball Graeme (@graemeball) reported

    @SkyHelpTeam I am in contract until 21 at August 2021. When can I cancel my Tv,phone and broadband?

  • Hanuborong7362 MUFC@Hanu (@Hanuborong7362) reported

    @SkySportsNews here in 🇵🇰 when someone is too slow we call them PTCl. basically PTCL is a internet service provider which is too slow. but from now onwards we'll call them skysports.

  • adamf83 Adam (@adamf83) reported

    @SkyHelpTeam I ran a test, it got me to run through plugging things in again and then came back said there was a problem and said an engineer needs to visit. I’ve booked one for tomorrow but was hoping you guys might be able to sort it, unless it’s an exchange/cabinet issue

  • FloHedgecrumb Florence Hedgecrumb (@FloHedgecrumb) reported

    @SkyHelpTeam I understand there’s an issue in our area, but it’s been 18hrs and we’re still without internet or calls. When can we expect the service to be back? No other providers in the area are affected.

  • Utd_DeviI Wazza. (@Utd_DeviI) reported

    @vishy_united @SkySports I thought we were agreeing personal terms this morning according to Sky? These mfs are so slow loool

  • StuartRae10 Stuart Rae (@StuartRae10) reported

    @FarseerUK @SkySports Calm down, most if not all his tries are run ins. He does have an eye for the line as long as no one is in the way.

  • andyo83 Andy O (@andyo83) reported

    @SkyUK hi our skyQ box often has issues where sound doesn't come through on the various channels. Its frustrating as we then have to reset. Its not the TV.There are also points where we will just hear its fan going and nothing works, from the Internet to the channels. Any ideas?

  • loopylindseywaf lindseyloopy (@loopylindseywaf) reported

    @SkyUK problems again with internet!!!

  • justjack652 JustJack (@justjack652) reported

    @SkySports Elliot Daly got hammered at the start and never really recovered. Aki to come in as they’ll go after Daly again. A pity aa he’s a really good player.

  • GualtieriFan Danny R (@GualtieriFan) reported

    @transfers2021 @SkySports Never

  • nickbots1 Bottomley (@nickbots1) reported

    @SkySports Why wake up call crap media reporting again

  • EmzMcGill E.L.M (@EmzMcGill) reported

    @SkyUK I mean, I moan about you all the time coz you’re so God damn pricey, yet I never leave. But I must say, seeing the latest @BTGroup advert about slow internet I did think “who has that these days? I’ve not had buffering in what feels like decades”. Sometimes you’re worth it

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