Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 698 |
| Glasgow, Scotland | 206 |
| Hammersmith, England | 202 |
| Hackney, England | 180 |
| Birmingham, England | 163 |
| Southwark, England | 123 |
| Manchester, England | 99 |
| Blackburn, England | 98 |
| Dublin, Leinster | 98 |
| Halifax, England | 80 |
| Croydon, England | 79 |
| Batley, England | 76 |
| Cardiff, Wales | 49 |
| Hounslow, England | 46 |
| Ilkeston, England | 46 |
| Edinburgh, Scotland | 45 |
| Harringay, England | 44 |
| City of Westminster, England | 41 |
| Bristol, England | 40 |
| Nottingham, England | 38 |
| Newcastle upon Tyne, England | 37 |
| Reading, England | 36 |
| Enfield Town, England | 35 |
| Portsmouth, England | 33 |
| Peterborough, England | 31 |
| Oldbury, England | 30 |
| Prestonpans, Scotland | 30 |
| Derby, England | 28 |
| Liverpool, England | 28 |
| Brentford, England | 27 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
David Johns
(@_DavidJohns) reported
@snowcat29 @SkyHelpTeam Good news. We’re still no further on, awaiting call back on Thursday.. unlikely to happen did you phone up again or put a complaint in?
-
Caelo2000HD🇺🇦🇳🇱🇵🇹
(@Caelo2000HD) reported
@UtdXclusive @SkySports @GNev2 No Manchester United fan wants Old Trafford knocked down. What we want is the club to be sold #GlazersOut
-
The trooper
(@qprgaz66) reported
@SkyHelpTeam I’ve never had a problem with my SkyQ box but today I have no sound, is this connected to the fact I’ve cancelled my account? It ends in May
-
Axl
(@axlbulldog1) reported
Trying to cancel my Sky subscription, no one answering the phone, no email address, AI Messenger. @SkySports is my written notice "its cancelled"
-
Jay Bee
(@7jaybeep7) reported
@OpenreachHelp Hi, had a chat with Gareth via DM before, he said I had to contact my provider for update on FTTP issue. I have, and @SkyHelpTeam said you've not updated them, and won't tell them what the issue is!
-
Mr L
(@Lawro77) reported
@SkyHelpTeam I want to downgrade my TV products. I can’t do this online (yet I could upgrade if I wanted to 🤔) and trying to speak to someone on the phone is nigh on impossible. Please help.
-
Ben Tompkinson
(@Ben_Tompkinson) reported
@SkyHelpTeam Sky. I’ve had enough. Sky Glass is a lie. “Never miss a moment with restart. No matter what channel you’re watching”. Joke! Could you please explain why I was unable to watch the first Formula One race until 2200 on Monday… some 30 hours after it had finished??!!
-
Reece Ferber
(@OAReece00) reported
@SkyHelpTeam Any update on the PR8 area outage? Over 24hours of no broadband connection and very little transparency from your team so far. Second time this month.
-
Mark Worrall
(@markwoggle67) reported
Right seriously WTF skysports Top Story "Man Utd informally gather information on Ten Hag including potential compensation fee" what ******* information shoe size, aftershave, inside leg FFS....sign him up 🤬
-
Lauren-Paigee
(@LaurenPaigeexo) reported
@SkyHelpTeam can you help me. Tv won’t play anything
-
Andrew Price 🇪🇸 🇪🇺 🇬🇧🇺🇦
(@amprice810) reported
@paullewismoney @netflix @SkyUK Having netflix is a choice and no one is forced to pay for it. Plus, you can pause subscriptions whenever you want unlike the BBC. Obviously it's a different service to the Beeb but having it is down to personal or family choice.
-
David
(@Gooners_EIE) reported
@SkyHelpTeam Any danger of anyone answering your phones? Ridiculous wait times. I’m calling to cancel one account, but now I’m going to make it two.
-
Dr Caligula
(@DrCaligula) reported
@UtdPlug @SkySports Hate class 92 A few retard British parasite
-
chris
(@chris67692087) reported
@UtdXclusive @SkySports Gary would lick the arse of the glazers and **** on our history, just for a pay packet. Lost all respect for him
-
Greg hood
(@gregoryrhood) reported
@EwenDCameron @stevenmill Someone set up a petition and get us who are going to cancel signed up to show @SkyUK how we truly feel