Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 642
Birmingham, England 188
Glasgow, Scotland 186
Hammersmith, England 183
Hackney, England 158
Dublin, Leinster 123
Southwark, England 119
Manchester, England 104
Blackburn, England 103
Croydon, England 80
Batley, England 74
Halifax, England 70
Cardiff, Wales 50
Hounslow, England 46
Derby, England 41
Bristol, England 39
Ilkeston, England 39
Oldbury, England 38
Edinburgh, Scotland 37
Reading, England 36
Harringay, England 33
Nottingham, England 32
City of Westminster, England 31
Enfield Town, England 30
Newcastle upon Tyne, England 29
Liverpool, England 26
Peterborough, England 26
Newham, England 25
Bradford, England 24
Brentford, England 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidDjon David Jones (@DavidDjon) reported

    @SkyHelpTeam This has to be a joke. What exactly do then do, because Sky's model is to force customers to provide their own help (and charge them for it)?

  • SusanAngel142 skyla (@SusanAngel142) reported

    @SkyUK As soon as our contract is up in 2024, we will be switching over to you.. we've had nothing but unprofessional customer support very rude hangs up on you when you been waiting for 2 hours+ at a time... @wayway102

  • lankeyP11 PP17 (@lankeyP11) reported

    @SkyHelpTeam It represents a 20% increase in my bill, I suggest you find a way to justify it if you want custom to stay, inflation is 10% I see pure greed and profiteering not a required rise to maintain a service.

  • WendyRo27198269 Wendy Robson (@WendyRo27198269) reported

    @SkyHelpTeam Done the test it says it’s good. Reset box twice can’t get through to your team and PO4 outage constantly

  • SJacklynn StephJack (@SJacklynn) reported

    @SkyHelpTeam no internet light this morning & online test isn’t working, is there an outage? KY11 area

  • Geordie_JasonV Jason V (@Geordie_JasonV) reported

    @SkySports Awful

  • WendyRo27198269 Wendy Robson (@WendyRo27198269) reported

    @SkyUK broadband terrible in Po4 area is there issues been dropping out constantly since Weds

  • RukiayaLookman2 Rukiaya Lookmanjee (@RukiayaLookman2) reported

    @SkyHelpTeam You I have not tried I have millions and trillion times. Doesn’t help at all. Paying so so much why am with Sky for all these years 2007? Since then problems and problems?

  • LisaBerry1978 Lisa Berry (@LisaBerry1978) reported

    @SkyHelpTeam Thank you. Service is still down, this has been 3 days now. This surely isn’t normal?

  • stuclough85 Stuart Clough (@stuclough85) reported

    @SkyHelpTeam Hi, I want to confirm that my broadband will cease on the 28th as per my contract. I have provided the requested 31 days notice but haven’t received confirmation. My future bills just show an increase. Can you help please?

  • jassidhu81 Jas (@jassidhu81) reported

    @sophb66 @SkyHelpTeam Can't afford it then cancel it. Stop moaning.

  • CliveRoper Clive Roper (@CliveRoper) reported

    @SkyHelpTeam Customer Service at times is dreadful, treating long term customers badly. Really need to improve.

  • Julio_Afonso522 Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭🇬🇧 (@Julio_Afonso522) reported

    @SkyUK @SkyHelpTeam Please confirm if there are any issues with your exchange serving Manchester area. Normally have broadband speed of 14mbps, today is showing 4.30mbps

  • jop295 joanne phelps (@jop295) reported

    @SkyUK Trying to get hold of you to cancel my sky!!! You’re a piggin nightmare!!!! Haven’t got all day to hang on a phone!!!

  • nick0510 iron 16 (@nick0510) reported

    My contract with @SkyUK ended 4 months ago and they didn't tell me and then raised my price to £132 per month that is an absolute disgrace where was the warning it was coming to the end and time to renew a simple email would have helped after all the **** they send me

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