Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 748
Birmingham, England 227
Glasgow, Scotland 161
Manchester, England 150
Southwark, England 143
Dublin, Leinster 139
Hackney, England 139
Hammersmith, England 98
Blackburn, England 85
Croydon, England 76
Cardiff, Wales 61
Bristol, England 61
City of Westminster, England 60
Halifax, England 57
Batley, England 57
Derby, England 55
Ilford, England 55
Harringay, England 50
Hounslow, England 49
Leeds, England 47
Reading, England 45
Edinburgh, Scotland 45
City of London, England 41
Southampton, England 41
Newport, Wales 37
Plymouth, England 35
Sheffield, England 35
Liverpool, England 33
Bedford, England 32
Rotherham, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PUBLUNCH1 PUBLUNCH (@PUBLUNCH1) reported

    @SkyHelpTeam @JaWiddall What if he needed a poo real bad and had to park in an emergency?

  • sophagemcmuffin Sophie Fowler 💙 ⭐️⭐️ (@sophagemcmuffin) reported

    @SkyHelpTeam To be honest I’m getting a bit bored of being told to switch everything off and on again and reset the router. It’s not a solution.

  • onlyfooty22 Strictly football (@onlyfooty22) reported

    @AnfieldEdition @SkySports He’s not overrated but he was **** in the final

  • Peachey_peache peache (@Peachey_peache) reported

    @DougMacbeth @SkyHelpTeam Didn’t reply to my PM email that I sent hours ago saying I want to cancel, did you @SkyHelpTeam. No, you ignored it.

  • fingers_pies_in Daler Singh (@fingers_pies_in) reported

    @RichardKeep3 @EE @SkyUK I wouldn't bother....sky mobile gives it large about 5G but it is so laggy and slow. 4G is faster....what a waste

  • Rikkiciardo Rikkiciardo (@Rikkiciardo) reported

    @SkySportsF1 2 GOATS ? Such an inaccurate poor heading, but what do you expect from skysports

  • berryman81 Scott Berry (@berryman81) reported

    @SkyHelpTeam NOt yet no, The line is dead with no tone, and no the broadband is not working

  • sb_abell Steve Abell (@sb_abell) reported

    @SkyHelpTeam So, in response to a complaint we made we had to chase you up and eventually spoke to someone on Sunday evening. As a result of that call you were supposed to ring us this evening between 7 & 8pm. We are still waiting. What appalling service.

  • KentTink Maria (@KentTink) reported

    @SkyHelpTeam have you got any known issues in the ME2 area, our broadband is pretty much non existent! Won’t even allow me to access your trouble shooting site to gage any problem 🙄

  • Fairy_Bayleaf Emily Williamson (@Fairy_Bayleaf) reported

    The trouble with @SkyUK Glass is that, if your Internet goes down, it ALL goes down! #Quietevening #tvoff #sigh

  • IsalisJones Jon Jones (@IsalisJones) reported

    @robynfali @SkyUK Down here too in LL57. Always seems to go down around 1 or 2 and there never seems to be actual maintenance scheduled.

  • ThePsionPhoenix Phoenix Gaming (@ThePsionPhoenix) reported

    @SkyHelpTeam my entire internet and phone line is down. I’m getting conflicting reports from your help page. It says there isn’t an issue.

  • parr_trefor Trefor Parr (@parr_trefor) reported

    @SkyHelpTeam Please can you release a fan where are you Sky hubs i’m constantly having problems with Alexa devices connectivity to the sky hub for some reason Alexa does not like Sky Wi-Fi mesh

  • WiseClef Lacie Grou (@WiseClef) reported

    @SkyUK our live tv cut out several times today during the torrential weather for about 10-15 mins.

  • Mansa_musa87 Malcolm D. Sesay (@Mansa_musa87) reported

    @BazKahn2 @SkySports One has nothing to do with the other and no one's cheering on villagers in Afghanistan. These generalizations are stupid but I guess since you're already on your soapbox you don't care

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