Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 634 |
| Birmingham, England | 185 |
| Glasgow, Scotland | 182 |
| Hammersmith, England | 174 |
| Hackney, England | 153 |
| Dublin, Leinster | 126 |
| Southwark, England | 117 |
| Manchester, England | 105 |
| Blackburn, England | 103 |
| Croydon, England | 77 |
| Batley, England | 72 |
| Halifax, England | 70 |
| Cardiff, Wales | 50 |
| Hounslow, England | 45 |
| Derby, England | 41 |
| Bristol, England | 39 |
| Ilkeston, England | 39 |
| Oldbury, England | 38 |
| Edinburgh, Scotland | 37 |
| Reading, England | 35 |
| Nottingham, England | 32 |
| Harringay, England | 31 |
| Enfield Town, England | 30 |
| City of Westminster, England | 30 |
| Newcastle upon Tyne, England | 29 |
| Liverpool, England | 25 |
| Newham, England | 24 |
| Brentford, England | 23 |
| City of London, England | 23 |
| Normanton, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Adekunle Oluwanisola
(@seyolee894) reported
Frank Lampard: “I’m not taking any ownership of the Champions League final win. People messaged me after the final: ‘That’s your team!’ No, it’s not. Fair play to Tuchel and the club. I would never take ownership of that.” (@SkySports)
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Albert Carmichael 🚑🚤
(@bertcarmichael1) reported
@virginmedia You mean the one that won’t work. You have no idea what is working and what is not working. Hey @SkyUK any good offers on.
-
Mandy Bayton
(@mandyebayton) reported
@SkyHelpTeam dreadful customer care, when a 91yr old man (who cares for his disabled wife, who has dementia) who has been a Sky customer for 31 years, queries your 23% price hike, asks if it could be reconsidered, is told no & told to go & look for offers online @SkyUK do better!
-
Chris Turner
(@cbturner) reported
@SkyHelpTeam I'm not with Sky. My comments were about the service from VM which has been on the whole excellent.
-
words
(@words1982) reported
@virginmedia Haha you're jokers. I've text that number in the past never got a repsonse either. Bring on @SkyUK @BT.
-
Sharron Edmonds 🏴
(@SharronEdmonds) reported
So @SkyHelpTeam, whilst giving me 2gb of data for yesterday’s outage is all very nice, I lost 3 hours working time and missed 2 meetings. Think your choice of compensation needs a little work.
-
Mark Harris
(@markpharris83) reported
@SkyHelpTeam Keep an eye on the issue? How long do I continue to put up with my service not working correctly?
-
⭐️ Chels HQ ⭐️
(@Chels_HQ) reported
Frank Lampard: “I’m not taking any ownership of the Champions League final win. People messaged me after the final: ‘That’s your team!’ No, it’s not. Fair play to Tuchel and the club. I would never take ownership of that.” (@SkySports)
-
Mark Harris
(@markpharris83) reported
@SkyHelpTeam I have looked online and there seems to be lots of other customers experiencing the same issues. Will someone be in touch?
-
Zinedine Havertz🪄
(@KaiHavertzzz29) reported
@Chels_HQ @SkySports Bro that’s your problem .. stop being selfish . You did mistakes , you have been fired .. there is not a regret
-
Joe Wilson
(@JoeXLad) reported
@BecauseICan2408 @SkySports PSG don’t defend tho, Messi and Co just sit up top waiting for the ball. Can’t have 3 attackers up there waiting while your team is facing the ball. If they didn’t have massive egos maybe they’d actually help.
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Jake
(@jaketwentyseven) reported
@SkyHelpTeam Thanks for getting back to me. I've tried everything on the website and its still bad. Can I have a phone number to a customer service agent please?
-
Stephanie Goodrich
(@stephlou13) reported
@SkyHelpTeam I had to cancel my account to rectify an issue you had with changing my address and I have ordered Glass today but had to be given a new account number as the old one still wouldn’t allow the address change. How do I change the account number associated with My Sky
-
Joseph.
(@igottheballref) reported
@KingdomMaxLTE @jamie23699 @SkySports He never once complained about his playing time hes also never played less then 45 games in a season so why lie?
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Tom H ⭐️⭐️
(@Tom1938915) reported
@cfcnathan26 @SkySports **** that looks like my TV you got same TV as me 💀