Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 684
Glasgow, Scotland 205
Hammersmith, England 198
Hackney, England 178
Birmingham, England 177
Southwark, England 115
Manchester, England 105
Blackburn, England 103
Dublin, Leinster 102
Halifax, England 81
Batley, England 76
Croydon, England 72
Cardiff, Wales 53
Ilkeston, England 49
Hounslow, England 48
Edinburgh, Scotland 44
Reading, England 40
Harringay, England 40
Enfield Town, England 38
City of Westminster, England 36
Bristol, England 35
Nottingham, England 35
Oldbury, England 34
Newcastle upon Tyne, England 34
Peterborough, England 32
Derby, England 30
Portsmouth, England 30
Prestonpans, Scotland 30
Liverpool, England 29
Brentford, England 28

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TFCOTAF Paula TFCOTAF (@TFCOTAF) reported

    @SkyHelpTeam WiFi been down in Newport S.E Wales again! Any idea if this will be fixed soon?

  • Jed_Die Jed_Die (@Jed_Die) reported

    @SkyHelpTeam Appreciate it’s difficult, but must B an idea when this will B fixed. message that says we’re down and working on it does not fill you with confidence. Will Sky refund customers & offer compensation 4 people that have had 2 pay out 2 carry on working from home ? What’s the policy

  • TheMarkCosby Mark Cosby (@TheMarkCosby) reported

    @SkyHelpTeam our broadband has just gone down. It appears we are not the only property affected. Can you please help

  • _EmmaJane90 Emma Bishop (@_EmmaJane90) reported

    @SkyUK we've had no Internet now for about 15 hours, live in Chichester (PO19). Have tried troubleshooting but no luck. Is there a wider issue? Really need it resolved as I work from home 😞

  • conservative291 Eleanor Morgan (@conservative291) reported

    @SkyHelpTeam how long is this broadband outage expected to last

  • jordanharding18 jordan harding (@jordanharding18) reported

    @SkyHelpTeam Internet has just gone down again. Checked the service status and it's still showing the same fault as this morning before it came back online

  • jds4578 jds4578 (@jds4578) reported

    @AlexCutts @SkyHelpTeam Posted: 02 Sep 2021 10:36 AM We've identified the problem and our engineers continue working hard to restore service as soon as possible. We're sorry for any inconvenience caused. last update

  • Lp6089Matt Matt (@Lp6089Matt) reported

    @SkyHelpTeam suffering another outage in Cardiff....

  • jds4578 jds4578 (@jds4578) reported

    @SkyHelpTeam @H_Wilkinson17 Posted: 02 Sep 2021 10:36 AM We've identified the problem and our engineers continue working hard to restore service as soon as possible. We're sorry for any inconvenience caused. an hour ago....

  • KaiBloodEdge KaiBloodEdge @MH Rise (@KaiBloodEdge) reported

    @SkyHelpTeam I am still having issues, this is getting ridiculous, it has been 13 hours now. Do you have an estimation on when this will be fixed??

  • jds4578 jds4578 (@jds4578) reported

    @JessDeights @SkyHelpTeam @itsrubylive Posted: 02 Sep 2021 10:36 AM We've identified the problem and our engineers continue working hard to restore service as soon as possible. We're sorry for any inconvenience caused. last update

  • itsrubylive Rubes (@itsrubylive) reported

    @SkyHelpTeam yes i am still having problems, it’s on and off at the moment and it won’t connect to certain devices

  • expensive_nuts expensive_nuts (@expensive_nuts) reported

    @SkyHelpTeam Hi Dudes - South Wales down again? What’s happening - switching issue? Power?

  • kev_wg Kevin Gough (@kev_wg) reported

    @SkyHelpTeam is the outage affecting the Newport area as well? Website says yes, app says no.

  • Jer6586 Jeremy Williams (@Jer6586) reported

    @charliebach @SkyHelpTeam Oh bollox it's just gone down again

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