Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 531
Birmingham, England 173
Glasgow, Scotland 113
Dublin, Leinster 91
Blackburn, England 90
Hackney, England 87
Manchester, England 78
Southwark, England 77
Hammersmith, England 57
Croydon, England 55
City of Westminster, England 46
Batley, England 42
Derby, England 39
Halifax, England 38
Bristol, England 36
Edinburgh, Scotland 33
Cardiff, Wales 28
Ilford, England 28
Oldbury, England 26
Hounslow, England 26
Reading, England 26
Newcastle upon Tyne, England 23
Belfast, Northern Ireland 21
Bedford, England 21
City of London, England 21
Leeds, England 20
Harringay, England 20
Southampton, England 19
Nottingham, England 18
Liverpool, England 18

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Camerateur Camerateur (@Camerateur) reported

    @SkyUK no broadband in W6 - is this an outage?

  • Bassmandang AOEDanny (@Bassmandang) reported

    @virginmedia Yo guys everyone’s service is down what the hell is going on? @SkyUK do you guys fancy a new Customer who’s been with virgin for 6 years?

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes

  • CraigThurston1 Craig Thurston (@CraigThurston1) reported

    @huntsblue @virginmedia @SkyUK Sky is 100x worse than VM, their router is garbage, wifi signal strength barely strong enough to reach any other room and speeds much much slower than VM. Whilst today the TV is down for us I have to say that year to year for the last 12-15 years we have had few issues with VM.

  • toonpete85 Pete Hind (@toonpete85) reported

    @SAMorfett @SkyHelpTeam Yikes, our landline has been down since a similar time

  • shkhn_ shk (@shkhn_) reported

    @SkyUK my WiFi is down can you help me out ?

  • WhitworthSEO 📈🍺 Charlie Whitworth // Whitworth SEO 💾👩🏻‍🦰 (@WhitworthSEO) reported

    @SkyHelpTeam Yep, followed all the online steps. No cigar Spoke to a member of your team who told me to leave it for a week and see how it goes. But that's not helping me to work from home Could you please help, as it has been dropping out all week

  • Sasha_Phillips2 Sasha Phillips (@Sasha_Phillips2) reported

    @SkyHelpTeam Yes we’ve tried all of that, tried to test the connection and it constantly says it’s unavailable. Just would like to know if it’s down in the Newcastle area?

  • orchard_chronic G funk (@orchard_chronic) reported

    Definitely calling it a day now with @virginmedia . Worst service and customer service ever. @SkyUK what deals yous got for a new customer? Looking to get set up this week if possible.

  • DarylSGardner Daryl Gardner, Sewage Britain resident (@DarylSGardner) reported

    @huntsblue @virginmedia @SkyUK I lost all 3 services last week, TV down today. Broadband goes down all the time. I’m self employed and this literally loses me income.

  • hadyn_humphries Hadyn Humphries (@hadyn_humphries) reported

    @SkySports Rafa coming out with irrelevant fact to hide fact he is just a poor manager

  • delano3xd Delano3XD (@delano3xd) reported

    @Peltsysmb @SkySports And awful manager in Eddi

  • PaulMorris7777 #ToriesOut 🍊🍊🍊 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇵🇸 (@PaulMorris7777) reported

    @Bassmandang @virginmedia @SkyUK My Sky fibre broadband is down.

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area

  • osteogenesis osteogenesis (@osteogenesis) reported

    @domtudisco @Virgin @SkyHelpTeam 3pm fix time appatently. Have to use the old fashioned telephone to get through. Getting used to no tv/broadband etc now. Weekly occurance here.

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