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Sky

Sky Outage Map

The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Todmorden, England 1
Wrexham, Wales 6
Islington, England 8
High Wycombe, England 5
Chatteris, England 2
Fareham, England 3
Amersham, England 2
City of Westminster, England 11
Chesterfield, England 11
Blackburn, England 72
Southwark, England 86
Hackney, England 90
Rochford, England 1
London, England 498
Barnsley, England 14
Hammersmith, England 84
Ruislip, England 2
Glasgow, Scotland 112
Birmingham, England 135
Liverpool, England 13
Halifax, England 45
Plymouth, England 12
Carlisle, England 4
Manchester, England 84
Guildford, England 6
Crawley, England 19
Caerphilly, Wales 11
Downham Market, England 2
Didcot, England 6
Dagenham, England 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Consumer4You
    Wanga-unLimited (@Consumer4You) reported

    @NatWest_Help well done for stepping in to prevent an elderly neighbour from being scammed of £90 by a caller pretending to disconnect her @SkyHelpTeam service in 30 mins. Sky didn't assist despite her paying £135 a month - which is a ridiculous scam itself for an over 80!

  • richmaz69
    Rich Marriott (@richmaz69) reported

    @SkyUK @SkyHelpTeam What an absolute disgrace of a company. Sold the dream of super fast broadband and ‘amazing’ tv streaming. 3 weeks of constant issues. 5 days without internet, 3 hours on the phone this morning only to be told you can’t provide an engineer until the 17 August

  • Holla_sunkanmi
    Azeez Lateef (@Holla_sunkanmi) reported

    @theMadridZone @SkySports Enough of this nonsense please. It's either the breaking news is for his renewal or his exit. Stop this stupid engagement farming.

  • Bantamigo88
    JamieB (@Bantamigo88) reported

    @SkyHelpTeam never once had a problem with Sky Q or my broadband but since I’ve had Sky Stream and new fibre broadband installed it’s absolute shite. TV constantly freezing #sky all you guys do is tell me to restart my router 🙄

  • NYCBabe
    Joanne 💙 (@NYCBabe) reported

    @SkyHelpTeam I have a moan about the VIP comps. I never receive any emails about whether I have won a competition, but then I’d receive something in the post when I do. I would like to know if I’m expecting anything. I just recently missed my postie at my door, but nothing left.

  • brdman1972
    Bimal Desai 💙 (@brdman1972) reported

    @SkyUK why is my tv freezing during adverts. I did a software reset which helped for a few days. Now the problem is back

  • Arbygh
    Arby (@Arbygh) reported

    @Emzz715 @SkySports Shut up with the rest of your glory hunting supporters. The food chain put in place by the red cartel is the reason why those greedy players all went to Manu. Stupid 🤡

  • chrisbarfoot
    CHRIS BARFOOT MA (@chrisbarfoot) reported

    @SkyHelpTeam @skytv #skytv #danastrong Returned to Sky- June. Took month to work- part reimbursed only, found had 2accs & 1 dual acc. Had service 2 weeks. In credit- yet GREEDY Sky demands payment (made) They alerted credit agencies! Phantom missed payment. FIX MY CREDIT SCORE!

  • adamwood4iv
    Advogado (@adamwood4iv) reported

    @SkySports I think he has caused enough damage people it's time to let this chap go

  • Tessek1983
    Tessek (@Tessek1983) reported

    @SkyUK Is this meant to sell a product or service to me or put me right ******** off?

  • itwas_a_gudday
    SIUUU (@itwas_a_gudday) reported

    @theMadridZone @SkySports Real Madrid should do everything possible to tie him down, else they might regret it

  • NorthShoreFace
    Shakamoto (@NorthShoreFace) reported

    @SkySports Well he's just been told to go **** himself by UEFA and CONMEBOL so there's that 👌🏼 ****** baldy whopper.

  • razorkev69
    razorKev (@razorkev69) reported

    @Hoops9Linda @SkySports Tbh not sure I'm gonna rush back there after taking about 24hours to get to Stratford st after our fa cup game absolutely **** they couldn't organise a piss up in a brewery tbh lol

  • ryanos7229
    Ryan (@ryanos7229) reported

    @theMadridZone @SkySports This retard again who got it wrong last time too ?

  • KarenRawlings9
    Karen Rawlings (@KarenRawlings9) reported

    Absolutely appalled by @SkyUK. My elderly parent paid £40 for TV installation, yet the engineers refused to install it and showed no interest in helping. They left an elderly customer distressed and upset. Charging for a service you don’t provide is unacceptable.

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