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Sky

Sky Outage Map

The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 523
Ilkeston, England 17
Manchester, England 77
Birmingham, England 170
Paisley, Scotland 4
Caterham, England 3
Gillingham, England 3
Glasgow, Scotland 112
Huddersfield, England 2
Wembley, England 10
Oldbury, England 27
Uxbridge, England 3
Southwark, England 77
Normanton, England 7
Erith, England 12
Stockport, England 4
Leicester, England 13
Bridgend, Wales 3
Newton Aycliffe, England 3
Blackburn, England 88
Brentford, England 8
Derby, England 41
Burton upon Trent, England 4
City of London, England 21
Worksop, England 2
York, England 6
Peterborough, England 16
Luton, England 12
Swansea, Wales 3
Wandsworth, England 10
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MrJDrew1
    MrJDrew (@MrJDrew1) reported

    @SkyUK @skytv Appalling customer service. Broadband has not worked correctly for over a month. Despite paying extra for rapid response service, broadband engineer will be 12 January. Nothing you can do in the meantime? Can't make a complaint as the employee is working from home?

  • najombi
    Jose in my blood- C O Y S🧙‍♂️ (@najombi) reported

    @samcro_CareFree @SkySports You are daft to think so, the man was asked a question and he said is not in his place to say anything he leave that to the Authorities and hear you are acting stupid.

  • Simmo198139
    Yiddo81 (@Simmo198139) reported

    @SkySports @ManushRafatjah Imagine Sky creating stories, he never said anything like this!!

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • CaledoniaCars
    Caledonia Vehicles (@CaledoniaCars) reported

    @SkyUK are literally the worst company i think i have ever dealt with. Moved my mobiles from @O2 due to price and have had nothing but bother...customer service is non existent 🤯

  • beepee2004
    Paul Rankin (@beepee2004) reported

    @SkySports @ryansingleton01 a bad day at the office.

  • _moottt
    Stream Tellison ✨ (@_moottt) reported

    @SkyHelpTeam have called twice now to cancel our broadband package (that we haven’t received) but still our account is active and says action required ?

  • 1974wastheyear
    ꍏ꒒ ꀭꂦꃅꈤꌗ꓄ꂦꈤꍟ (@1974wastheyear) reported

    @SkySports @GNev2 Supposed to be PROFESSIONAL footballers. Shouldn't matter if they're having fun or not - it's their ******* job. If I do my job poorly, I get sacked. Immature, molly coddled, tit sucking, ungrateful **** wits.

  • jinniebluff
    tracey chalkley (@jinniebluff) reported

    @SkyHelpTeam is there a broadband issue in the RM3 area? It's been cutting in and out since Sunday.

  • bazzaclarke99
    Barry Clarke (@bazzaclarke99) reported

    I tell @skyuk that their automated customer services is very poor and I will be looking to leave ASAP so they polity direct message a link to cancel, I expected more spending in excess of £70 a month, what have you got @virginmedia and @btsport

  • DavyWright4
    Davy Wright (@DavyWright4) reported

    @chucks02036399 @SkySports The guy claims to represent arsenal fans ! I mean have you watched their show it's a complete joke and all for show just to rain in money from people stupid enough to buy into their falseness but aye keep on replying ya Wally

  • stowtom2010
    Tom (@stowtom2010) reported from Solihull, England

    @SkySports Please - NOBODY who watches your football coverage is offended if the odd piece of bad language is broadcast - have you ever been to a live game with a crowd? STOP with the apologies, there is no need.

  • owlsfan83
    Ben (@owlsfan83) reported

    @SkyHelpTeam @stagetechuk Sky are having massive issues with UHD but refusing to acknowledge them. The football on now is utterly shocking.

  • simon_leason
    simon leason (@simon_leason) reported

    @SkyHelpTeam Yes and it confirms a problem so asks me to call, which I did only for an automated message telling me to go online... which is where I started

  • wenigroes
    Thato الله يعلم (@wenigroes) reported

    @SkySports "But I think shouldn't be a question for me, should be a question for the authorities - all the authorities - football authorities, safety authorities, but not for me. I'm not going to be the bad guy that is going to make comments about Stoke away dressing room."

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