Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 738 |
| Birmingham, England | 215 |
| Glasgow, Scotland | 164 |
| Manchester, England | 146 |
| Southwark, England | 135 |
| Dublin, Leinster | 133 |
| Hackney, England | 132 |
| Blackburn, England | 94 |
| Hammersmith, England | 82 |
| Croydon, England | 76 |
| Cardiff, Wales | 64 |
| Bristol, England | 62 |
| Derby, England | 59 |
| City of Westminster, England | 59 |
| Halifax, England | 58 |
| Ilford, England | 57 |
| Batley, England | 56 |
| Leeds, England | 50 |
| Hounslow, England | 48 |
| Edinburgh, Scotland | 47 |
| Harringay, England | 47 |
| Reading, England | 42 |
| City of London, England | 41 |
| Southampton, England | 40 |
| Newport, Wales | 39 |
| Liverpool, England | 35 |
| Bedford, England | 34 |
| Sheffield, England | 32 |
| Rotherham, England | 31 |
| Norwich, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ash
(@AJayS319) reported
@SkyHelpTeam A minimum would be £0 like most other providers. I find it disgraceful that there is even a charge. Awful decision.
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richard Brewer
(@richbrew) reported
@SkyHelpTeam Ok then, it won’t ever be getting paid then!! Please cancel everything and send the dept collectors
-
Keir McCumiskey
(@k_mcc_7) reported
Worth noting that the stupid Win Predictor thing on @skysports had England at 9% to win the game in the early afternoon. Stokes has just said he told Bairstow to keep the ball off the floor and put it in the stands. Incredible confidence in his own captaincy and his team.
-
Kirsty 👨👩👧👦
(@KirstyRalph11) reported
from
Nottinghamshire, England
@SkyHelpTeam and again there is no internet. Almost a week of constant internet dropping signal. It’s not good enough
-
stevenj0hn
(@stevenj0hn) reported
@SkyHelpTeam A few people reporting similar issues on Twitter in same area roughly. WiFi just goes off at night. Its back on the next day. No intervention by myself. I'll monitor it and come back to you if it keeps happening.
-
Simon Dempsey
(@SimonDempsey) reported
@SkyUK why am I paying for a service you are not providing mast has been down three weeks in Pontypridd when is this being resolved
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Geraint Rowlands
(@GRowlands94) reported
@RPicton8 @SkyUK OOOOH THE WORST !!!
-
Lindsey Diggins
(@LindseyDigs) reported
@SkyHelpTeam It has been me telling Sky it is an internal issue. My dog has chewed the phone line inside. Open reach keep pushing back doing something outside. I don’t know how many times to say it. Anyway, ideally I need the appt today as i was told but now have to wait til tomorrow.
-
Gareth McDermott
(@GarMcDermott) reported
@AppleTVPlus having trouble with your app on @SkyHelpTeam Sky Q. Used to be logged in fine, now I’m not logged in and when I try to sign back in either by scanning QR code or going to web link, web page just sticks on loading wheel forever, any ideas?
-
Rashid Aleem
(@Rashid_London) reported
@SkySports To Nas: I am an England fan so don't take it the wrong way....did England think they could chase this down on the last day?
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TheLittleYorkshireFairy
(@FairyofYorks) reported
@SkyHelpTeam No problem.
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hylie
(@hyliepeets) reported
@SkyHelpTeam IF YOU DONT FIX UR WIFI
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Sweeney Todd 🌱
(@MrTodd_Sweeney) reported
@SkyCricket @SkySports It’s the same players who curled up at the thought of chasing any sort of total last year.. so who’s idea was it to play such negative cricket before Stokes took over? Surely it wasn’t all down to Root.
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Liam
(@lt290898) reported
@SkyHelpTeam hi. My data is incredibly slow all of the time. I have enough data to use, and I am in places with good data coverage (and people sat opposite on a different network don’t have a similar issue). Can this be fixed somehow?
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Shoop
(@shoop4154) reported
@SkyHelpTeam nearly 3hrs with your disappointing sky help team and no explanation why my internet is down poor poor service