Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 979
Manchester, England 384
Birmingham, England 276
Croydon, England 260
Leeds, England 211
Glasgow, Scotland 210
Dublin, Leinster 168
Hackney, England 152
Tower Hamlets, England 145
Islington, England 117
Cardiff, Wales 104
Southwark, England 104
Ealing, England 104
Bristol, England 100
Holborn, England 90
Liverpool, England 85
Edinburgh, Scotland 84
City of Westminster, England 73
Bermondsey, England 72
Southampton, England 71
Watford, England 65
Newcastle upon Tyne, England 59
Derby, England 58
Bushey, England 58
Enfield Town, England 57
Leicester, England 56
Sheffield, England 51
Lewisham, England 47
Nottingham, England 47
Paddington, England 46

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JenGardner21 Jennifer Gardner (@JenGardner21) reported

    @SkyHelpTeam I am having real issues with my broadband preventing me from working. Not impressed with the customer support ive received. Tried to get some help but still waiting and been trying all morning. Any chance of some customer support

  • SimonFieldRFM Simon Field (@SimonFieldRFM) reported

    @SkyHelpTeam And that’s why it’s crap customer service!!

  • Mr_Baldy Ross Davies (@Mr_Baldy) reported

    @SkyHelpTeam Any updates to internet outage in Monfieth?

  • Matwhu023 Mat (@Matwhu023) reported

    @footiestatto @SkySports @talkSPORT Last time I checked it was Liverpool fans who killed 39 juventus fans which makes them murderers so where's the problem?

  • MartinRed2022 ⓂⒶⓇⓉⒾⓃ (@MartinRed2022) reported

    As you see Skysports are trying to control the narrative to bring it back to Liverpool bad anyone else good.

  • NostalgicNUFC85 LeeNUFC (@NostalgicNUFC85) reported

    @Unitedlad88 @SkySports The refs arm was still up. He didn't signal the FK to take place. It's not hard to grasp.

  • DavidWa01448973 David (@DavidWa01448973) reported

    @SkyHelpTeam Why don't you arrange for them to call me? That would be proper customer service.

  • BurtBackache Beef Stroker (@BurtBackache) reported

    @8gzd8k76nM @Luk3________ @SkyHelpTeam Its not just this. Its the low quality of all of their services. They function like something from 15 years ago. Not sure how the UK got swindled into believing Sky was good at all. Maybe because they had a monopoly in early 2000s? But hey, look down your nose at people ig

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @neildodd @SkyHelpTeam Your first screenshot literally tells you there is a known issue

  • hundredmillie 💙 𝐉𝐚𝐜𝐤𝐢𝐞𝐒𝐳𝐧 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@hundredmillie) reported

    He should of been forced to make a grovelling apology on SkySports immediately or face a 20 game ban I’d do the same for any manager who gets sent of for abuse like that Huge issue that effects football of all levels

  • milesbolland Milesbolland (@milesbolland) reported

    Broadband is down again @SkyHelpTeam, any idea what's going on and why this seems to be a recurring issue? Any information would be appreciated as there's nothing "official" about it yet. #sky #broadband #down

  • bs7locked BS7 🌶️ (@bs7locked) reported

    @timmyboy556 @ArsenalBuzzCom @SkySports he did, this quote cut out a lot of what he said. he was talking about arsenal then gary neville interrupted him and so he said this then after said it can happen to any team

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported

    @SkyHelpTeam I submitted a complaint last Wednesday, returned the email asking security questions on Thursday evening. Still had no response to date, us this the usual response time ? If so not impressed.

  • salowden64 Sharon (@salowden64) reported

    @SkyHelpTeam I wish for Sky to sort out the problems I am having with Wi-fi.

  • JustMeNic Nic Daniels (@JustMeNic) reported

    @pop2bandit @SkyHelpTeam Having the same 😡 4 days outage so far…. No back up service is a joke!

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