Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 543
Birmingham, England 174
Glasgow, Scotland 115
Dublin, Leinster 96
Blackburn, England 91
Hackney, England 89
Manchester, England 80
Southwark, England 77
Hammersmith, England 56
Croydon, England 53
City of Westminster, England 46
Batley, England 43
Derby, England 39
Halifax, England 38
Bristol, England 36
Edinburgh, Scotland 35
Cardiff, Wales 31
Ilford, England 30
Reading, England 27
Oldbury, England 26
Hounslow, England 26
Newcastle upon Tyne, England 24
Bedford, England 22
Belfast, Northern Ireland 21
City of London, England 21
Harringay, England 21
Leeds, England 20
Southampton, England 20
Liverpool, England 19
Nottingham, England 18

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • danni01_03 Danni✨🌈✨ (@danni01_03) reported

    @SkyHelpTeam On the night it wasn’t working. The website kept saying there was a problem. I tried everything, rebooted, reset, unplugged and replugged cables. Didn’t work. Works now but goes down for at least an hour a night and when I work nights from home for an IT company, it’s not great.

  • markpea86195376 mark pearson (@markpea86195376) reported

    @ToneBloke1 @SkySportsPL did you notice when the camera went onto Eddie Howe, they had his name underneath along with money spent on transfers since he was appointed ? Ive never seen Mikel Arteta £278m or Thomas Tuchel £168m displayed on screen before a match by SkySports , its pathetic

  • frannyporter Fran (@frannyporter) reported

    @SkySports @Carra23 You bad two faced **** house.

  • Christo35729662 Christopher Ashby (@Christo35729662) reported

    @SkyHelpTeam @andygra60932325 That's the lowest of low that priority team listening wot am talking about am a dieing man I got a very bad bleeding disorder in the gut I had 10 pints of blood put back in my body all thay can do is listening 2 wot am talking about with the accasbitry am up set

  • majy666 maj3 (@majy666) reported

    @SkyHelpTeam Appalling service. No lack of empathy. Where can I find what your lowest tv packages are as that seems to be very hard to find.

  • _thislineismine Cheryl | Was on tøur (@_thislineismine) reported

    @SkyHelpTeam Hey, we’re having an issue where if we download films on Sky. It’s downloading the first 10 minutes, then jumps right to the ending and the credits roll 20 minutes in.

  • OxfordSeasider UpThePool (@OxfordSeasider) reported

    @bongo22st82 @SkySports It’s been confirmed he never had it. Take your tin foil hat elsewhere.

  • Jonny2389 John Skorzewski (@Jonny2389) reported

    @SkyHelpTeam hello since I’ve had Sky Glass last few month, My internet connection has been awful, My computers just lag all the time

  • HelenAshby72 Helen Ashby 💚 (@HelenAshby72) reported

    Would love an update on this: Outage description Reported on: 29 Aug 2022 07:40 AM Broadband and Talk problems. You might not be able to get online or make/receive phone calls due to a problem in your local area. We're sorry for any inconvenience caused. @SkyUK

  • RobboandSports Josh Robinson (@RobboandSports) reported

    Any naive faith that broadcasters or leagues/orgs still give a **** about matchgoing supporters truly has gone. Shambles. WHAT IS THE KICK OFF TIME @SkySports @premierleague @UEFA #CFC #bunchof

  • transpennineWHU TransPennineIrons (@transpennineWHU) reported

    @vinnywhufc Quite possibly 5:30pm. Late change but still doesn't help many fans with travel to arrange without confirmation. The @premierleague and @SkySports simply don't care.

  • Calchal Calum Chalmers (@Calchal) reported

    @SkyHelpTeam When I watch movies from Paramount + via Sky Cinema, they don't play properly. Sequences are jumbled up/playing out of order. End credits roll 20-30mins in etc. Your site says its a @ParamountPlusUK issue. They say it's your problem to sort out. So who will fix it?

  • AmandaT99616118 Amanda Thompson (@AmandaT99616118) reported

    @SkyUK Says my internet connection is down on TV but fine on my phone so can’t check!

  • EdEFC74 EdEFC74 (@EdEFC74) reported

    @Carra23 If it's a Liverpool player you'd have a different opinion which is the real problem. Ex pro's that find it impossible to be impartial. It's a massive turn off for viewers & eventually @SkySports & @btsport etc will realise this & sort it out.

  • majy666 maj3 (@majy666) reported

    @SkyHelpTeam Thank you. I tried. Now waiting on a response which says it can be up to an hour. Yet if i were to be joining it would very much quicker. I'm gobsmacked that when people are panicking about the cost of living rises its easier to sign up than cancel. There is something very wrong

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