Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 698
Glasgow, Scotland 209
Hammersmith, England 203
Hackney, England 183
Birmingham, England 167
Southwark, England 123
Blackburn, England 106
Dublin, Leinster 105
Manchester, England 102
Halifax, England 81
Croydon, England 79
Batley, England 75
Cardiff, Wales 52
Edinburgh, Scotland 48
Ilkeston, England 47
Hounslow, England 46
Harringay, England 43
Bristol, England 41
City of Westminster, England 41
Nottingham, England 39
Newcastle upon Tyne, England 38
Reading, England 37
Enfield Town, England 36
Portsmouth, England 34
Peterborough, England 32
Oldbury, England 31
Brentford, England 30
Prestonpans, Scotland 30
Liverpool, England 29
Derby, England 29

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • The_real_gbear MDA Cooper (@The_real_gbear) reported

    @SkyUK broadband has been really terrible. It's off more than it's on! Due to it not being off all the time we are not entitled to compensation. We cant check on the young one with the wifi camera. We cant work from home. No Netflix...etc Its becoming an absolute farce!!!

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.

  • Voorhees691 Voorhees (@Voorhees691) reported

    @MrAFoster @SkyHelpTeam Ditch em mate. They've spent the past year trying to sell me on "upgrades" for faster speeds when local area doesn't even support that. They bricked my xbox games, when changing over credit cards because "they do that" disconnecting anything your signed into

  • Bornalady91 Brady (@Bornalady91) reported

    @skytv @SkyHelpTeam we were upsold a skyQ package & had nothing but problems since. It freezes daily during recordings and live TV, needs reset. How on earth do we go back to the old box? This is absolutely ridiculous. £50 a month. Might as well take that money and just burn it.

  • TurnerChriss Chris (@TurnerChriss) reported

    If @SkySports hyped up League 1 and 2 with stats, analysis etc...in the same way they did the Prem & Championship, then it'd really help boost it! At least show a couple of games a week instead of every few months! Give it the credit it deserves! @SkyBetLeagueOne @SkyBetLeagueTwo

  • RockSaltLife Aiden 💙🌹🇬🇧 🇪🇺 (@RockSaltLife) reported

    @SkyHelpTeam We have 6 but not used all the time. 2-3 max. It's in the next room but we also have wifi extenders. They were fine until Friday and now even streaming videos or loading pictures can take forever. Also, just connecting to the router directly also has the same issue.

  • g_roadman Roadman G (@g_roadman) reported

    @SkyUK Why has my broadband in the Dartford/Gravesend area been down all day? I work from home and this is causing me problems, given the difficulty of working using a mobile hot-spot! When are the problems expected to be resolved?

  • The_real_gbear MDA Cooper (@The_real_gbear) reported

    @SkyUK broadband has been really terrible. It's off more than it's on. Due to not being all the time we are not entitled to compensation. We are unable to check on the young one using the wifi camera and not been able to work from home. It's just becoming an absolute farce!!!

  • RockSaltLife Aiden 💙🌹🇬🇧 🇪🇺 (@RockSaltLife) reported

    @SkyHelpTeam Hi tried the test socket and it still has the issue. I think it may be the router?

  • kenzo0873 Kenny (@kenzo0873) reported

    to add insult to injury - the full race isn’t available today, just the bloody highlights! WTA @SkyHelpTeam! I don’t want to see highlights, I want to enjoy the full damn race. Get it sorted and don’t use the “some content takes several days to upload”, it’s your damn content!

  • The_real_gbear MDA Cooper (@The_real_gbear) reported

    @SkyUK broadband has been really terrible. It's off more than it's on. Due to not being all the time we are not entitled to compensation. We are unable to check on the young one using the wifi camera and not been able to work from home. It's just becoming an absolute farce!!!

  • ChrisRule86 Chris Rule (@ChrisRule86) reported

    @SkyUK hi can someone get back to me regarding the sound issue I'm having with the sky glass tv as there is no sound coming out of the left speaker as I think i need a replacement

  • TeddyReid19 Teddy Reid (@TeddyReid19) reported

    @unitedviewtv @SkySports That basically means UTD don’t wanna re structure the club, they wanna keep their crap shirt selling English players at any cost. Not interested in backing the manager to WIN trophies, just interested in a top 4 finish each season with minimal fuss . UTD board lack ambition

  • MrAFoster Andrew Foster (@MrAFoster) reported

    Once again #skybroadband is completely unstable. WAN connection up and down repeatedly for the last 6hrs. This has been reoccurring for weeks. @SkyHelpTeam After 20yrs of custom, is it too much to ask just to send an engineer? 😫

  • weighvwon VladamirZuutin😶‍🌫️ (@weighvwon) reported

    @SkySports Why do none of them give a ****? The stairwell is literally on fire

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