Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 711 |
| Birmingham, England | 228 |
| Glasgow, Scotland | 144 |
| Dublin, Leinster | 143 |
| Southwark, England | 141 |
| Hackney, England | 133 |
| Manchester, England | 128 |
| Hammersmith, England | 118 |
| Croydon, England | 79 |
| Blackburn, England | 77 |
| Bristol, England | 68 |
| Batley, England | 68 |
| Cardiff, Wales | 65 |
| Halifax, England | 56 |
| Derby, England | 53 |
| Ilford, England | 52 |
| City of Westminster, England | 48 |
| Harringay, England | 46 |
| Edinburgh, Scotland | 46 |
| Southampton, England | 46 |
| Hounslow, England | 44 |
| Reading, England | 44 |
| Leeds, England | 43 |
| City of London, England | 41 |
| Newport, Wales | 39 |
| Rotherham, England | 36 |
| Liverpool, England | 35 |
| Sheffield, England | 35 |
| Plymouth, England | 31 |
| Bedford, England | 30 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Castle
(@SheepFlavour) reported
@SkyHelpTeam Call out an engineer which I have booked. But just wondering if there is an issue at all that has caused an outage in my local area?
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Sean Evans
(@seanevanscfc) reported
No @BumbleCricket for t20 finals day is rubbish. Poor from @SkyCricket @SkySports #T20Blast
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LiyauWestey🌺
(@LiyauuuDaGoat) reported
@SkyHelpTeam Nah Terrible afternoon mate
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Matthew W 🏴🇬🇧🇺🇦 #PM4PM
(@MattyRatty55) reported
@EnglandRugby @SkySports England running away from the poor refereeing decisions... clearly they aren't just checking for forward passes... 🙄
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Nigel Davenport 🍒&⚪️ 🏴🇬🇧🇪🇺
(@Davers73) reported
@YoudyKTM @darroncullen @SkySports Last week’s red card incident was not the same as today’s, Taavao was moving forward into the contact.
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uttermadness
(@uttermadness20) reported
@SkyHelpTeam I’ve done that and nothing comes up with errors. The WiFi just cuts out intermittently and the light on the router goes orange and then after 5 minutes it comes back on. It’s happened multiple times this week
-
Ryan Waines
(@notappo_) reported
@SkyHelpTeam The website never told me to, but yet i am still cut off, my internet is still on as it never went off, but my TV is still telling me to upgrade my services...
-
Danny Floyd
(@Flundykins) reported
@SkyHelpTeam I’m trying to log in to a new device for sky go and keeps saying it doesn’t recognise me, I’ve changed my password 3 times! Help
-
Graeme Owenson
(@owenson_11) reported
@SkyHelpTeam any issues with mobile in East Lothian, Scotland area I get my reception on phone after several reboots
-
Sarah lisle
(@lisle_sarah) reported
@SkyHelpTeam It just says the same as the previous poster, issue but no update since 00.30
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Sam Castle
(@SheepFlavour) reported
@SkyHelpTeam is your internet down in South Wales at the moment? #skybroadband
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Ryan Waines
(@notappo_) reported
@SkyHelpTeam But that doesnt explain why my TV service is still off, I have paid the bill, I want it on, or I want money off my next bill, its quite simple, youre not providing me a service which I have paid for.
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Mrs_Fapps!
(@fappy150) reported
@SkyHelpTeam As a valued customer for 8 years I don’t feel the offer I have been given is a good one so due discontinue Tuesday have seen you offer better deals to new customers so was trying one last time but with his attitude glad to be leaving, I’m afraid Laura
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lisa
(@misslmassey) reported
@SkyHelpTeam Can I have a more specific timeframe than ‘asap’ ? It says ‘couple of hours’ How do I apply for a refund for however long this goes on? I don’t expect to pay for service I can’t use.
-
27
(@189NlNE) reported
@charliegftbl @SkySports I wish everyone involved in the transition of Bundesliga rights from BT to Sky a very slow and painful death