Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 618
Birmingham, England 181
Glasgow, Scotland 118
Dublin, Leinster 116
Hackney, England 115
Southwark, England 107
Manchester, England 103
Blackburn, England 84
Croydon, England 62
City of Westminster, England 54
Hammersmith, England 52
Ilford, England 52
Cardiff, Wales 46
Halifax, England 45
Batley, England 40
Bristol, England 39
Hounslow, England 38
Derby, England 36
Harringay, England 35
Edinburgh, Scotland 34
Reading, England 32
Newport, Wales 32
City of London, England 29
Leeds, England 26
Rotherham, England 23
Southampton, England 23
Oldbury, England 23
Rochdale, England 22
Bedford, England 22
Ilkeston, England 21

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SpringerSaint Mrs C's magic settee 💙 (@SpringerSaint) reported

    Hi @SkyHelpTeam getting no reply to emails, pls can you help? I've been told the phone I sent in for a swap is damaged. It was in perfect condition when sent to you, I have asked for photographic evidence of the damage but get no response just emails saying it will be returned

  • minRMSE_ Arima (@minRMSE_) reported

    @SkyHelpTeam My landlord told us there is an outage (LA1), but this has been 5 days. It's frustrating, really frustrating since I work from home mostly. Do you have any indication when it is resolved? It's been 5 days without wifi.

  • V16535192V V (@V16535192V) reported

    @SkyHelpTeam even when the tech teams have seen there is no issue from there side. There clearly is because we have tested two pcs and it isn’t a pc issue.

  • tillybell6 tillybell (@tillybell6) reported

    @SkyHelpTeam is broadband down in my area? Mines gone off and I’m working from home!!!

  • JamesArmani SG (@JamesArmani) reported

    @SkyHelpTeam My Sky Broadband is still NOT working here in the LEICESTER LE4 6SE area since this morning tryed everything in book but still nothing happing Sky Broadband is Dead 🙃

  • ronvans ron van schoonhoven (@ronvans) reported

    @HillF1 I just watched the interview. Seb never called it a blunder. That is just you (UK press) still talking BS because you still can't get over it that your so called God lost. #Skysports

  • LDust luke dust (@LDust) reported

    @SkySportsNews @SkySports Correct decision though absolutely stupid behaviour by Martinelli

  • knox_creative Nikki (@knox_creative) reported

    @SkyHelpTeam The text link is used pretty much on a daily basis. You use third party help through Action Fraud?

  • mountyRC Paul Mount (@mountyRC) reported

    @SkyHelpTeam I’ve tried this. It just says oops there’s a problem, we’ll try and get someone on it

  • WilliamsJosh9 Josh Williams (@WilliamsJosh9) reported

    @SkyHelpTeam Nothing it automatically sends me to the 2nd picture. The only thing I can click is service status. If I put my home number In it still shows no issues

  • Burnside_5 Burnside (@Burnside_5) reported

    @SkyHelpTeam I have even tried it on a laptop that I have never used to access my Sky account before. I have reported this to you at least twice but it is still not fixed

  • elscee Elizabeth Clarke (@elscee) reported

    Has anyone else had issues with @SkyUK agreeing a contract and then charging double and then doing nothing about it? Promised and agreed a £47 a month contract and they took over £80 off me this month and are unwilling to do anything about it when I call their team #wtf #sky

  • smallz19921 smallz1992 (@smallz19921) reported

    @SkyHelpTeam I have sent a dm since 30/1 and still no reply can I get some help please

  • klharris30 🍾🎉🥳Keith Harris 🍾🎉🥳 (@klharris30) reported

    @SkyHelpTeam Do Sky contribute to leaving a broadband supplier early? I am fed up with being ripped off by @Plusnet to the tune of £44 (£48 from April) for an erratic service I am stuck with for another 15 months.

  • Karlayres88 Karl Ayres (@Karlayres88) reported

    @ItsMeDurbem @SkySports It says heart medication. Maybe she has heart problems?

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