Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 685
Glasgow, Scotland 198
Hammersmith, England 195
Hackney, England 174
Birmingham, England 162
Southwark, England 122
Blackburn, England 98
Dublin, Leinster 97
Manchester, England 93
Halifax, England 81
Croydon, England 80
Batley, England 75
Ilkeston, England 47
Cardiff, Wales 47
Hounslow, England 45
Harringay, England 43
Edinburgh, Scotland 43
Bristol, England 41
City of Westminster, England 41
Newcastle upon Tyne, England 37
Nottingham, England 37
Reading, England 37
Enfield Town, England 34
Portsmouth, England 33
Prestonpans, Scotland 32
Brentford, England 29
Oldbury, England 29
Peterborough, England 29
Newham, England 27
Liverpool, England 26

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Weylands Keith Meakins (@Weylands) reported

    @SkyHelpTeam what is happening with the Sky NFL channel, it’s pixelating every 10-15 seconds , please sort it out otherwise I might as well cancel the sports package as it’s the NFL that is the main reason I have it .

  • ThatProgrammer ThatProgrammer (@ThatProgrammer) reported

    @ExpandElysium_J @SkyUK I suppose it depends which agent you get. Or maybe it’s just that I’m still within my right to cancel period.

  • Darryl43293133 Darryl (@Darryl43293133) reported

    @SkyHelpTeam Hi Michelle, no problems will keep checking and when fixed I will confirm either what needs to be paid to me or how late my bill will be paid. Will keep you informed as an when I can.

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.

  • LisaMaria91 LisaCurrie (@LisaMaria91) reported

    @SkyHelpTeam @iwantbetterdays Not working in FK5 either

  • Realitysx V (@Realitysx) reported

    @SkyUK speaking to one of your advisors now. Asked why a new customer deal can’t be applied for a 17 year loyal customer.. her response “they are a new customer” goes against your advertising then doesn’t it

  • karanmaibam Karan Maibam (@karanmaibam) reported

    @SkySports @GNev2 Poor Carragher😜

  • EmbertonRichard richard emberton (@EmbertonRichard) reported

    @SkyUK well what can I say upgrade today not the best of prices I thought as definitely nothing in loyalty but hey ho then go online and see my future bills 😡 wow definitely ripped and scammed with those new figures as cancel in the morning

  • Peternbrewer Pete (@Peternbrewer) reported

    @SkyHelpTeam hi I am in the Lake District and have not had a phone signal for days - can you help?

  • NGSChemistry1 NewlandsChemistry (@NGSChemistry1) reported

    @SkyHelpTeam my broadband has been absolutely terrible the last few weeks. Seriously considering cancelling and going with someone else. It’s unreliable and in this day and age it’s unacceptable.

  • AFCJamil Jamil (@AFCJamil) reported

    @SkyHelpTeam why has my internet been going on and off for the last week for no reason ??? Fix this please

  • kween_crypto CryptoKween 🧲 (@kween_crypto) reported

    @SkyHelpTeam I’m trying to cancel my account.

  • ThatProgrammer ThatProgrammer (@ThatProgrammer) reported

    Had a very pleasant call with a support agent from @SkyUK. Unlike Virgin, they actuality go above and beyond to try resolve your issue and don’t just use a script and try to find a reason to blame the customer.

  • iwantbetterdays Catherine Johnston (@iwantbetterdays) reported

    @SkyHelpTeam is there a problem in the EH51 area - nothing seems to be working at the moment

  • Berminn27 Niall B (@Berminn27) reported

    @SkySports @GNev2 I thought you were going to hop out of the gantry Gary and run all the way down to the away support pulling your shirt and kissing your chest!

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