Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 735 |
| Birmingham, England | 221 |
| Glasgow, Scotland | 166 |
| Manchester, England | 149 |
| Dublin, Leinster | 140 |
| Southwark, England | 138 |
| Hackney, England | 135 |
| Blackburn, England | 88 |
| Hammersmith, England | 87 |
| Croydon, England | 73 |
| City of Westminster, England | 62 |
| Bristol, England | 61 |
| Cardiff, Wales | 61 |
| Derby, England | 60 |
| Ilford, England | 58 |
| Halifax, England | 57 |
| Batley, England | 55 |
| Leeds, England | 50 |
| Hounslow, England | 50 |
| Harringay, England | 48 |
| Edinburgh, Scotland | 46 |
| Reading, England | 44 |
| City of London, England | 42 |
| Southampton, England | 41 |
| Newport, Wales | 38 |
| Plymouth, England | 35 |
| Rotherham, England | 34 |
| Liverpool, England | 34 |
| Sheffield, England | 34 |
| Bedford, England | 33 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Dawson
(@LeeDawson20) reported
@LethalBizzle @SkySports Sterling, worst player on pitch for me. Only the football Gods of luck saved him from utter embarrasment.
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Prasiddhi
(@Prasiddhikarki) reported
@SkyHelpTeam @SkyUK Is there any issues with your broadband? It’s been quite a sometime that my internet is not working properly. It lees cutting off every now and then, and the connection is too slow.
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Rob Callery
(@calz88) reported
@SkyHelpTeam Hi can you help, my router for my house move fttp order hasn’t arrived it was due yesterday but hasn’t moved from Leeds for 72 hours what can we do about this, need the internet back ASAP
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Claire 🐀
(@mouse_paws) reported
@SkyHelpTeam No, I just want someone to complete my request seeing as I’ve already called, waited in a queue and then had a very rude woman hang up on me
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tony tony chopper stan account
(@3_67am) reported
evening fellas my internet appears to have just cut out, based in north devon @SkyHelpTeam
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Kelly Faulkner
(@Kellyjay74) reported
@SkyHelpTeam That’s the problem! I don’t get any help numbers or articles….I think I just need to cancel my services with you, no-one seems to understand, I can’t Talk to anyone and it’s so incredibly frustrating
-
Cak3y
(@CakeWasTaken2) reported
@SkyHelpTeam I recently changed my internet provider and I received a letter from them and you to confirm the change but turns out I still have your TV services. Can you help cause I do not want pay the bill for this :)
-
Amber Andrews
(@ambersaskia1) reported
@SkyHelpTeam Hi i need help to put my tv package on hold, due to moving home.
-
Helen Hughes
(@HelenH1992) reported
Don’t know what the point in me paying for @SkyHelpTeam internet it never works 😳🙄
-
Helen Hughes
(@HelenH1992) reported
@georgia33906 @SkyHelpTeam Well I had now tv in the flat but then moved the new house and done my sky vip move and added Internet bad mistake xx
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Cynthia Smith
(@DonBosc14684947) reported
@IronDragon87 @SkySports I also have similar issue contacting support but nothing changed until my cousin recommend Mr Edward to me and he help me recover my hacked account back in 30mins. His an expert contact him on WhatsApp +17172203679
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Adam
(@jenasbynature) reported
@benpolak13 @SkySports Even if it’s good, should just never happen. Awful
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Mell Ⓥ they/them
(@mellthevegan) reported
I can’t believe how shockingly bad @SkyUK’s WiFi is
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ItchyBawz1991
(@bawz1991) reported
@MichaelBensonn @SkySports Wtf has it got to do with bob ffs, he gonna say usyk wins this time like he did about pulev, guys a clown
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Justin Rowe
(@K3NSH1R0) reported
@SkyHelpTeam can you please help me with my broadband. For that last two weeks my upload line speed has been up and down from 14Mb down to 0.5Mb. It’s currently 0.5Mb and my download line speed is 33Mb (should be 60Mb).