Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 886
Birmingham, England 335
Manchester, England 251
Croydon, England 151
Glasgow, Scotland 145
Tower Hamlets, England 109
Leeds, England 103
Bristol, England 94
Dublin, Leinster 92
Ealing, England 79
Hackney, England 78
Southwark, England 73
Liverpool, England 73
Edinburgh, Scotland 71
Islington, England 66
Leyton, England 65
Cardiff, Wales 62
Derby, England 60
City of Westminster, England 60
Enfield Town, England 59
Holborn, England 56
Newcastle upon Tyne, England 56
Slough, England 53
Reading, England 50
Lewisham, England 46
Southampton, England 46
Nottingham, England 43
Sheffield, England 41
Watford, England 40
Barking, England 40

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ProFouled Professional Foul (@ProFouled) reported

    Aberdeen manager Jim Goodwin charged by the Scottish FA after accusing Hibs defender Ryan Porteous of "blatant cheating". Goodwin has been issued with a notice of complaint for "making comments of a discriminatory or offensive nature" after Saturday's 3-1 defeat. -SkySports

  • BigPatsy01 Boristhehead (@BigPatsy01) reported

    @AJ9352 @AnthonyRJoseph @SkySports No. I just have no time for utter garbage 😒. I ain't your pal.

  • Opticsbhoy OpticsBhoy (@Opticsbhoy) reported

    My @SkyUK broadband is down 😡😡😡😡😡

  • iJayCFC Jay G 💙 (@iJayCFC) reported

    @jamiecleverly @SkyKaveh even talks slow, make 1 min telecast to 5 min. #skysports

  • CHEMILE Chemile (@CHEMILE) reported

    @KWKentUK @SkyUK @SkyHelpTeam Mines been down since Wednesday I’m in br2 told there’s outrage and will be sorted today at 6 the advisor I just spoke has escalated this and this should help get fixed quicker I can’t do anything have one child with afditional needs and others who can’t do homework etc

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @Tracy_Morley @SkyHelpTeam Probably going to have to give a little more info on your issue Trace they’re not mind readers unfortunately love

  • RealPaulMurray Paul Murray (@RealPaulMurray) reported from Glasgow, Scotland

    @Opticsbhoy @Jordan_Macphee @SkyUK Mine jist went down.

  • AmberLeighSkelt Amber (@AmberLeighSkelt) reported

    @SkyHelpTeam I need some help with my WiFi, my tablet is connected to the WiFi and so is my TV but is not giving me any Internet...my phone is connected and working but the others aren't

  • barnsley1979 Simon Barnsley (@barnsley1979) reported

    @SkyHelpTeam This doesn't work

  • jarvok01 Jarvis Kelly (@jarvok01) reported

    @julesloveland @SkyHelpTeam I have had the same problem. It keeps continuing to give an error and to also upgrade to SkyQ, when I already am. Quite frustrating really. It should be easier than this seems to be.

  • arnau99999 MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.

  • Mr_Estall Mister E's Science Theater 3000 (@Mr_Estall) reported

    @SkyHelpTeam #INeedHelp my broadband connection has dropped overnight. Can you check if there’s an issue in the GU24 area please?

  • MJCopinion Martin (@MJCopinion) reported

    I 'upgraded' to Sky Q from my Sky HD box. Engineer comes out ' all good to go'. SkyQ box doesn't work. Sent new one. Doesn't work. Try to go back to my old sky HD box to at least get Freeview. Doesn't work anymore @SkyHelpTeam what an amazing job you've done ...

  • TvCert Certified_G_TV (@TvCert) reported

    @SkyHelpTeam there's a outage in the rm10 7ss area with broadband any update on a fix ?

  • J10M10M JM10 (@J10M10M) reported

    @SkyHelpTeam So no then. Any loyalty offers available to customers that have been with you for 10+ years of continuous service?

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