Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 688 |
| Birmingham, England | 214 |
| Glasgow, Scotland | 165 |
| Hammersmith, England | 162 |
| Dublin, Leinster | 151 |
| Hackney, England | 144 |
| Southwark, England | 137 |
| Manchester, England | 134 |
| Blackburn, England | 91 |
| Croydon, England | 77 |
| Batley, England | 65 |
| Bristol, England | 65 |
| Derby, England | 63 |
| Cardiff, Wales | 57 |
| Halifax, England | 53 |
| Reading, England | 50 |
| Leeds, England | 49 |
| City of Westminster, England | 46 |
| Edinburgh, Scotland | 45 |
| City of London, England | 40 |
| Southampton, England | 40 |
| Rotherham, England | 39 |
| Harringay, England | 39 |
| Liverpool, England | 37 |
| Hounslow, England | 35 |
| Newport, Wales | 35 |
| Oldbury, England | 34 |
| Plymouth, England | 34 |
| Barnsley, England | 32 |
| Ilford, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Natalie Bell
(@nataliebell91) reported
@SkyHelpTeam Hi, yes it’s still not working!
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martin may
(@martindmay) reported
@SkySports who have had the most penalties in premier league history?? Please help me to settle a debate!
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lee williams
(@leewill96967911) reported
@SkyHelpTeam I don’t want more support I want my WiFi back working
-
⚽️⚽️
(@bergwxjn) reported
@SkyHelpTeam my internet is very bad and annoying me any help appreciated
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David Shackleton
(@dr_shackleton) reported
@SkyHelpTeam my mum's internet drops out several times a day (for years). When she calls to report is told "it's working now". Really just needs you to send openreach in to fix this. Help!
-
paul
(@paul76548216) reported
@SkyUK why are you ripping people off with trying to tell them that it’s because you need to pay in advance when they did now four months down the line it has happened again this time they have kept all phone conversations and emails to prove that you are in the wrong
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KLW
(@kaylou92x) reported
@SkyHelpTeam hello, we’ve got a no satellite signal error message and reset the box twice with the same error. Can someone look into this for us please?
-
Ryan
(@ryscn80) reported
@SkyHelpTeam I'm changing networks ASAP, ordered a sim from another network now. Once that becomes active within the next week or two I assume my cooling off period will come into play, and it will be all cancelled without penalty
-
Luke McCreery
(@lukemccreery1) reported
Shock, another broken promise by @SkyUK. Promised a call back by 6pm, an hour later still nothing. VIP platinum means nothing. The worst company for customer service EVER
-
⚽️⚽️
(@bergwxjn) reported
@thfc_aw @SkyHelpTeam I actually was because they’ve replied on my other account before their support team is actually decent tbf
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Rith
(@RithDev) reported
@SkyHelpTeam Thanks for being the best service I could ever ask for, no problems after 2 weeks of activation!
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Anthony Ballard
(@APBallard) reported
@LastWordOnSpurs @RickSpur @SkySports Sky sports know absolutely **** all, they drag these two clowns out all window until that other bell end Jim White turns up. ‘Sky sources’ bollocks to your made up sources
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Marv H
(@marvy99) reported
@SkyHelpTeam do you reply to any customer complaints at all? Still got a shocking internet service at rg22. Has been this way for weeks .....
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Luke Crawford
(@MrCrawfordEng) reported
from
Birmingham, England
@SkyHelpTeam All I get given is the customer service number (03337591018) and then back to square one. Tried all different voice commands on your automated phone service and I’m getting nowhere
-
Roy Cartwright
(@Royc92) reported
@SkyHelpTeam My current service is fine. It’s every time I try to connect to skygo it comes up with the error saying access denied.