Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 692 |
| Birmingham, England | 216 |
| Glasgow, Scotland | 162 |
| Dublin, Leinster | 154 |
| Southwark, England | 142 |
| Hammersmith, England | 138 |
| Hackney, England | 134 |
| Manchester, England | 132 |
| Blackburn, England | 91 |
| Croydon, England | 81 |
| Bristol, England | 67 |
| Batley, England | 66 |
| Cardiff, Wales | 61 |
| Derby, England | 61 |
| Halifax, England | 60 |
| Reading, England | 53 |
| City of Westminster, England | 48 |
| City of London, England | 47 |
| Leeds, England | 46 |
| Edinburgh, Scotland | 45 |
| Harringay, England | 42 |
| Rotherham, England | 41 |
| Southampton, England | 40 |
| Ilford, England | 40 |
| Liverpool, England | 38 |
| Hounslow, England | 37 |
| Newport, Wales | 34 |
| Oldbury, England | 33 |
| Plymouth, England | 32 |
| Barnsley, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dale
(@iDaleeyy) reported
@ChristineJane90 @SkyHelpTeam Same here but the sky help team refuse to believe there is an issue 👍👍👍👍👍👍
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Nathanial
(@NShort44) reported
@thatdbetelling2 @Ryanelectricguy @SkySports Have you just created an account to talk ****? Or did your other one get banned because you were talking ****?
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peter hopper
(@cerealcomplaint) reported
@SkyHelpTeam any particular reason that my Internet has dropped twice in last30 mins. Went down, came back up a bit flakey, now down again. In Dunfermline.
-
Powered by Tea
(@zeetha) reported
@TweetingSeagull @SkySports I guess for the same reason that people look at car crashes as they go past though definitely not right in either case! Bissouma looked in shock and knew immediately it could be bad - wouldn't surprise me if hes taken off
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Kevin Rodger
(@KevRodger) reported
@SkyHelpTeam I can’t get to that page. That’s what happens when the broadband goes down. Seems to be a few people in the area with the same fault.
-
🕷𝕿𝖊𝖑𝖑𝕿𝖆𝖑𝖊𝕾𝖕𝖎𝖉𝖊𝖗 🕷
(@TTSpiderTV) reported
@SkyUK hey. Is your service down? We lost connection an hour ago and it’s still not back.
-
kendo
(@kendorankin) reported
@SkyHelpTeam @anger_is_energy Just aswell the problem is not at the absolute prime time of the week so on a Saturday at 9pm tho eh....typical sky.
-
Rosie
(@Rellish_) reported
@SkyHelpTeam not been able to watch various sky sports TV channels tonight, says a signal issue? Restarted box multiple times not ideal for the cost, missing fight night
-
Troy Marshall
(@Olorin007nz) reported
@RuthlessRedcoat @ChristineJane90 @SkyHelpTeam Same problem it has dropped out 5 minutes each time. Sky if the internet has dropped offline, the customer can not go online to do a speed test. How about admitting there are problems and you are investigating it. Rather than blaming the customer through poorly thought out help?
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Luke Kennedy
(@LuSHLukeMan) reported
How can @SkySports still allow their commentators push this idea that the problem is #nufc fans and their expectations and not the manager and club? It is lazy journalism and based on no facts whatsoever.
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Marybee
(@Marybee97531) reported
@SkyHelpTeam Yes tried your website, did all the home checks, got stuck in a loop checking connection and checking signal
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Steven Young
(@steviester) reported
WTF . Eddie Hearn is dressed as a smurf #Skysports
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Emma
(@Emma96___) reported
@SkyHelpTeam hi our internet keeps cutting out in the Fife region. It worked for about ten minutes but it seems to have cut out again. Thanks
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The Tweeting Seagull
(@TweetingSeagull) reported
I have no idea why @SkySports and other TV broadcasters insist on showing the replays for injuries? Especially such awful ones as that looked for Hayden. Bissouma looked genuinely distraught, wonder if he’ll get brought off? #bhafc #bhanew
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peter hopper
(@cerealcomplaint) reported
@SkyHelpTeam @KevRodger Oi Sky, seeing as your not replying to my tweet, can you tell me why your insisting their isn't an issue when your own site says there is? INC1526588?