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Sky Outage Map

The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MICHELL95193707
    Michelle (@MICHELL95193707) reported

    @SkyHelpTeam We’ve had recurring issues with the broadband. Engineer came out beginning of December and we got a new router. Been fine since then.

  • Pavelkennedy8
    Pavel (@Pavelkennedy8) reported

    @SkySports Basically waited until the team turned things round before picking up tools again. Absolutely not arsed when the chips are down.

  • craig200588
    Craig Stark (@craig200588) reported

    @SkyHelpTeam I’m needing someone from your sales department to get in touch with me. I’m looking to change my broadband account, and your website is just throwing me into a never ending sign in loop and can’t find a number to phone 😖

  • SMMidiPlayz
    Andrew (@SMMidiPlayz) reported

    @skygamesstan @SkyUK I assume you know about Beehive Bedlam on Sky Q? It plays on the side of the screen so doesn’t interrupt the show. Sky games was great though really wish they’d bring it back in some way

  • jalparkf
    John Parky 🇬🇧🇪🇺🏳️‍🌈😷 (@jalparkf) reported

    @SkyHelpTeam is there a problem with Disney plus through Sky broadband? Won't play when connected to WiFi but plays when switch to 4G

  • OnlyJrCole
    Jr Cole (@OnlyJrCole) reported

    @Mastybhoy @SkySports I've never heard about that before? Are there documentaries about it?

  • bondy1971
    Junglejay (@bondy1971) reported

    @Realmadred69 @SkySports Sadly in most football grounds up and down the country.

  • Nigelmorse61
    Nigel Morse (@Nigelmorse61) reported

    @SkyUK A slow news day was it?

  • MICHELL95193707
    Michelle (@MICHELL95193707) reported

    @SkyHelpTeam Can you help, our internet signal has been more off than on since Saturday morning, middle light flashing orange or off on the box. Followed all the recommended steps online. Need this for work, please advise! Area: WA9

  • jamesy0891
    james corcoran (@jamesy0891) reported

    @SkySports Ridiculous call on 4th down by GB.

  • aar17cazozil
    aar2021 (@aar17cazozil) reported

    @SkySports F*&K! the Chinese totalitarianism and meddling in Arsenal FC affairs, now a whole brand and market share of fans owned by Ozil has gone to Turkey, Bad Business!

  • oliverjamesstfc
    Oliver (@oliverjamesstfc) reported

    @SkyHelpTeam Hi - ordered iPad 3 weeks ago. Delivery said within 2-3 weeks. Please advise before I cancel it and get elsewhere

  • niiniixo3
    ‧₊✜˚. niiinii ⁷+⁵ ‧₊✜˚. (@niiniixo3) reported

    @SkyUK can u fix my wifi smh

  • tsgmcfc
    Tom • MCFC (@tsgmcfc) reported

    @SkySports It was an average performance against the worst Liverpool team in 3 years with no cbs

  • paltro103
    Glyn Davies (@paltro103) reported

    @SkyHelpTeam morning, our sky box/tv is saying software update do not turn off for 10 minutes, it has now been in for half an hour with all the lights lit on our sky box. Can you advise the fault? Any issues in our area (MK18)? Thank you.

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