Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 585 |
| Birmingham, England | 182 |
| Glasgow, Scotland | 178 |
| Hammersmith, England | 157 |
| Hackney, England | 150 |
| Dublin, Leinster | 127 |
| Blackburn, England | 108 |
| Southwark, England | 107 |
| Manchester, England | 100 |
| Croydon, England | 77 |
| Batley, England | 58 |
| Cardiff, Wales | 46 |
| Halifax, England | 45 |
| Derby, England | 43 |
| Bristol, England | 43 |
| Hounslow, England | 42 |
| Reading, England | 34 |
| Edinburgh, Scotland | 34 |
| City of Westminster, England | 32 |
| Oldbury, England | 32 |
| Ilkeston, England | 28 |
| Newcastle upon Tyne, England | 28 |
| Enfield Town, England | 27 |
| Harringay, England | 25 |
| Nottingham, England | 24 |
| Newham, England | 23 |
| Normanton, England | 23 |
| Leeds, England | 23 |
| City of London, England | 23 |
| Bradford, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
AllSeeingEye
(@Adam75543533) reported
@SkyHelpTeam any idea what time the outage in stoke on trent is gonna be over, dont have live TV in the house at all everything runs off the Internet and keeping 3 children happy isn't easy while I'm trying to get things done... please help 🙏
-
Ryan Toomer
(@ToomerRyan) reported
@SkyHelpTeam I’m having signal issues. Picture keeps going glitchy. On my main sky q box and on another box on the bedroom upstairs. What’s going on.
-
Dating In The Suburbs
(@suburb_single) reported
@SkyHelpTeam This is my issue, what is sky ultimate? I have sky signature...
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Chris 🐇🇪🇺
(@chrisdingleb) reported
@SkyHelpTeam hello. The audio for nothing to declare s15 on demand is broken. Its just the background no voice over 😢 episodes 2-4 maybe more
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Oliver
(@Oliver261755502) reported
@RealMatK @SkyUK Cancel it and they'll give you a better deal. I have skyq multiroom, entertainment, movies and sports for £28/month
-
Luca
(@eIcrisco) reported
@SkyHelpTeam hi friends. My sky box is showing no signal on the internet. Was working until midday and I’ve restarted the box multiple times. The light is still there for power, sky+ and wireless, but the internet light is off. Is there an outage?
-
Luca
(@eIcrisco) reported
@SkyHelpTeam Cheers. It seems to be serious so they’re sending an engineer out. I work from home and need the internet to work so having it still down from Monday is going to be a major problem
-
Mr T
(@MrTWelshie) reported
@SkySports @SkySportsRacing @SkyUK What would be the chances of Sky Sports Racing being added to Sky Go please? Frustrating that as a Sky customer, it is not possible to watch this channel when logged into Sky Go. Thanks.
-
Alridge Prior
(@redams66) reported
@RedYavar @SkySports Grown man uses the term ‘Jurgen Flopp’ Bad virgin you lad
-
Jay
(@AlaskanSnowball) reported
@SkyUK why do you make it so hard for non-tech people to talk to someone? I want to renew my TV package and move to your mobile phone service but I don’t understand your online instructions!! Your robot answer phone can’t understand me. I JUST WANT TO TALK TO A REAL PERSON!
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Danielle Zana 🧜🏽♀️👽(⧖)🐈🧝🏽♀️🔯߷💾🌍🏳️🌈
(@ZwitterelfZana) reported
@SkyUK Dieting garbage , I have heard the same with lettuce having no nutritional value years ago .... it’s money nonsense in the agenda behind it
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Mr T
(@MrTWelshie) reported
@SkyHelpTeam Sky Racing can be watched as a Virgin customer on tv and is part of the package that is paid for. The problem comes when accessing Sky Go via the Virgin Media sign in. Sky Racing isn't an option to watch. So my question is, can this be added by Sky to Sky Go for Virgin customers?
-
Fabio
(@Fabio127712) reported
@SkyHelpTeam are there any issues with broadband in CF37 1TY? My broadband has been on and off all day
-
Tom
(@thomasperkins) reported
@hayleymacleod1 @SkyHelpTeam I’ve never experienced such woeful customer service!
-
Taylor Greenaway
(@taylormartinezx) reported
@SkyUK Hello... my internet has been ridiculously slow and impossible for the last week.. is there any reason? We have the super speedy thing.. but its not being very super speedy 👎