Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1087
Birmingham, England 427
Manchester, England 379
Glasgow, Scotland 283
Leeds, England 219
Edinburgh, Scotland 195
Bristol, England 191
Dublin, Leinster 174
Liverpool, England 149
Tower Hamlets, England 147
Croydon, England 141
Newcastle upon Tyne, England 140
Cardiff, Wales 136
Larbert, Scotland 127
Sheffield, England 119
Nottingham, England 106
Reading, England 104
Plymouth, England 92
Hackney, England 92
Southampton, England 88
Islington, England 88
Derby, England 87
Leicester, England 80
Norwich, England 79
Ealing, England 78
Walsall, England 78
Slough, England 76
Enfield Town, England 75
Belfast, Northern Ireland 74
Watford, England 72

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • itsjbuttz Jill 🐠 (@itsjbuttz) reported

    @SkyHelpTeam Already did this and it said there was no problem, hence why I am escalating to try and get a actual person to help me.

  • ACClowner Andrew Colley (@ACClowner) reported from Wombourne, England

    The new @SkySports #scorecentre app is slow, lagging and just not very user intuitive. I like the cleanliness and design but that’s about all.

  • MonkeyShoulder Squirrel (@MonkeyShoulder) reported

    @Mahelx @SkyHelpTeam That is sneaky!!! Wtf is the point testing it then??? I’m going to call them tomorrow and see what they say...

  • piries7 Stuart Pirie (@piries7) reported

    @JamieDines @SkySports I was losing my sh!t on Saturday, terrible update!

  • waltonyeah PW (@waltonyeah) reported

    @profoundluck @SkySportsPL @SkySports He was down for about five minutes, having treatment for a cut. Had blood on his shirt and gloves

  • XRPJOKER 🆇🆁🅿 𝓳ⓞᛕᵉℝ Ⓧ (@XRPJOKER) reported

    @BaZzAbLuEs @SkyHelpTeam Awful considering the charges. I’m meant to be on the brand spanking new top internet and can’t even get on Netflix

  • chantilly_xox chantillyxox (@chantilly_xox) reported

    @SkyHelpTeam are you having issues with broadband or is it only effecting me?

  • JohnDav47166208 John David (@JohnDav47166208) reported

    @SkySports I am British and i am living in Turkey. I played bet with whole my money on Galatasaray to win tonight but they could not win against ten players ! I have lost 10.000£ and i have nothing now. I made a big mistake and i dont know what to do. Can anyone help me !?

  • watkinsofessex James Watkins (@watkinsofessex) reported

    @SkySports what have you done to your app, it is crap #bringbacktheoldapp

  • Mahelx Mahel Khan (@Mahelx) reported

    @MonkeyShoulder @SkyHelpTeam See I'm not optimistic because I used to use the Sky Q hub and that was awful so changed to a TP Link VR600 which was flawless until the first lockdown - been problematic ever since and so I know that if I go for the 'boost' and get Sky's new hub and it's still ****, their fault

  • rolandsatchell roland satchell (@rolandsatchell) reported

    @SkyHelpTeam @ShonaGillies I'm having the same issue with episode 1, and it appears many others are too. Please can you sort the issue out at your end please as keen to watch this, thanks

  • BaZzAbLuEs BazzaTheBlue #FBPE 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🕷 (@BaZzAbLuEs) reported

    @XRPJOKER @SkyHelpTeam It’s poor. Looking to change now.

  • stanpowers406 Fat bald bloke (@stanpowers406) reported

    @MonkeyShoulder @SkyHelpTeam I have broadband, it’s just so bad that I have to use my data to use the internet on my phone.

  • JME_XIV Jamie (@JME_XIV) reported

    3 times in half an hour you are seriously the worst @SkyUK

  • tobias_richards Tobias Richards (@tobias_richards) reported

    The new Sky Sports Scores app sucks worse than Ali Dia’s Southampton career, sort it out @SkySports @SkyFootball

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