Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 745
Birmingham, England 218
Glasgow, Scotland 168
Manchester, England 146
Southwark, England 136
Hackney, England 135
Dublin, Leinster 133
Blackburn, England 93
Hammersmith, England 85
Croydon, England 75
Bristol, England 63
Cardiff, Wales 62
Derby, England 61
City of Westminster, England 60
Halifax, England 59
Batley, England 58
Ilford, England 58
Leeds, England 50
Hounslow, England 49
Harringay, England 48
Edinburgh, Scotland 46
Reading, England 44
City of London, England 42
Southampton, England 41
Newport, Wales 39
Liverpool, England 35
Plymouth, England 34
Norwich, England 33
Bedford, England 33
Sheffield, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewjsutton Andrew (@andrewjsutton) reported

    @SkyHelpTeam I can’t link my Sky ID to my Sky Mobile account in app or online. There’s a known issue with my Sky ID. I have tried 10 times now to speak to a human and I can’t pick the right options. Just tells me to go to the website. So, no, right now I’m not ‘well’. Please help.

  • DaleTheBassman Dale Farrow 💙 (@DaleTheBassman) reported

    @SkyHelpTeam Also, the broadband connection still keeps dropping out but running tests on the Sky app shows no issues and no connected devices that I can't account for.

  • JDS1095 Jeff D Stockton (@JDS1095) reported

    @SkySportsF1 Oh, great, once again: closed captioning (English) is pure shite. Useless. Thank you, SkySports, for such inattention to your viewers. Can this be such a difficult problem to solve, or is it too small a matter for you to care?

  • ChrisPlant8 Chris Plant (@ChrisPlant8) reported

    @lee946 @SkySports Tough crowd. There will always be people pointing out negatives and making counterarguments. The Pac Man things I've never got? He was older than Pac Man when they fought, aged 38, so was further out of his prime than Pac Man was - beat him comfortably

  • Linobhoy Lino Giovanazzi (@Linobhoy) reported

    @OpenreachHelp My provider @SkyHelpTeam has done. I wanted to express my dissatisfaction with the service received from you.

  • Rachelg91818 Rachel Clark (@Rachelg91818) reported

    @SkyHelpTeam hi my Sky q box seems to have broken and I was wondering how I can get it repaired or replaced? It’s less than a year old.

  • jmarcjones Just Jon 🌈 (@jmarcjones) reported

    @SkyHelpTeam Thanks but this does not help… all I can see is information that there might be early termination charges if I cancel outside of the cooling off period. I want to give notice now that I wish to cancel all Sky services at contract end so I don’t pay out of contract charges / fee

  • JDS1095 Jeff D Stockton (@JDS1095) reported

    @F1 @SkySportsF1 Oh, great, once again: closed captioning (English) is pure shite. Useless. Thank you, SkySports, for such inattention to your viewers. Can this be such a difficult problem to solve, or is it too small a matter for you to care? Can @F1 fix this?

  • seanharkin3 sean harkin (@seanharkin3) reported

    @SkySports I used to dream of getting close enough to Maggie Thatcher so that I could kick her in the ***** but it never happened

  • RYANDIDCOT Ryan Schofield (@RYANDIDCOT) reported

    @SkySports Fingers crossed it keeps him out a little bit longer - no serious damage just long enough so he’s not fit enough to embarrass the nation.

  • JephaniaD Jephania Darngawn (@JephaniaD) reported

    @UtdDistrict @SkySports Here we go again,,,so ******* tired of this sancho ****.

  • ExtrFreeBurner 😈 Ekwensu Ocha 😈 (@ExtrFreeBurner) reported

    @SkySports ****, gotta hurry & cash out on those bets 😬😬

  • Mikeweeiner Mike (@Mikeweeiner) reported

    @asherdias46 @SkySports I trust a BLM founders version more than a person who has never been involved in the organization. And he said they dont care for the betterment of the black community, people have been scammed into sending them money, the owners take the money and run

  • Skippy561 skippytv1956 (@Skippy561) reported

    @SkySports This ******* talks crap & fights the same way. Remind me again how the last fight went

  • patricksmash Paddy Berry (@patricksmash) reported

    @SkyHelpTeam hey guys, dns issues with our broadband at home to a selection of services but mainly Microsoft centric. Everything ok over ee 4g but broken on our wireless. Just rebooting the hub now but letting you know.

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