Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 718 |
| Birmingham, England | 211 |
| Glasgow, Scotland | 154 |
| Manchester, England | 143 |
| Southwark, England | 130 |
| Dublin, Leinster | 126 |
| Hackney, England | 121 |
| Blackburn, England | 94 |
| Croydon, England | 79 |
| Cardiff, Wales | 67 |
| Hammersmith, England | 65 |
| Bristol, England | 64 |
| Derby, England | 59 |
| Ilford, England | 56 |
| Halifax, England | 53 |
| City of Westminster, England | 51 |
| Hounslow, England | 47 |
| Leeds, England | 47 |
| Edinburgh, Scotland | 46 |
| Batley, England | 46 |
| Reading, England | 43 |
| Harringay, England | 42 |
| City of London, England | 40 |
| Newport, Wales | 39 |
| Southampton, England | 38 |
| Liverpool, England | 34 |
| Sheffield, England | 33 |
| Oldbury, England | 31 |
| Bedford, England | 30 |
| Norwich, England | 30 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Gerry
(@Gerry01113928) reported
@Ryan_Sweetman1 @mr_chris_mc @SkySports Rangers in last 32 of europa - not bad for a Mickey Mouse team - they’ve take spurs in current form
-
Tonicha Dobre
(@Wrap_Management) reported
Come on @SkyUK you have no options on the phone to make contact, virtual assistant can't help and your website has no option either for my issue! What now?
-
Laura-Jayne
(@Laurajayne_w) reported
@SkyHelpTeam can you please help me locate a parcel you have sent me to return my hub? The first one never arrived, a second has been sent and due 2 weeks ago - is there a delay to Northern Ireland?? Has to be returned by 5th March or I get charged #waited2monthsalready
-
Andrew Neary🎗
(@andrewneary) reported
@SkyHelpTeam Morning! Regarding the ongoing incident affecting G31 area of Glasgow, I’m wondering if there’s a estimated time this will be resolved or a work around being put in place? Cheers.
-
thomas lewis
(@tommylewis92) reported
from
Nuneaton, England
@SkyUK @SkyHelpTeam why does our mini box claim a loss in signal and drop off the TV when it’s streaming from the Sky Q box on an internal network?! It doesn’t require Internet surely?!
-
aurora maley
(@AuroraMaley) reported
@zhrkh4n @SkyUK it's awful i have zoom classes to attend ): and no idea at all of when it'll be fixed
-
ChrisBieda
(@BiedaChris) reported
@SkyHelpTeam You have got to be joking with this.... the best place to start would be to provide a service that actually works
-
Miss C 🌼🦋🦄
(@JosieElizabet13) reported
@SkyHelpTeam Today is 5th working day... will we be given an idea of when we can expect someone to fix?I assume you book the engineer..can this info be shared? As 2 KW’s having to find ways of doing our jobs with two children to home school virtually and not allowed in other homes.Nightmare!
-
Rachel 🦋
(@raach_sarah) reported
@SkyHelpTeam I’ve watched the video but can’t see what other steps you mean. Our issue is that we need a new external cable so we physically haven’t got any broadband or phone line. That’s why we need an open reach engineer, not the sky contractor. The sky contractor told us to contact you...
-
ɀꪖꫝ𝘳ꪖ
(@zhrkh4n) reported
@AuroraMaley @SkyUK I’ve had the same issue since last night. Absolutely no help. Actually got hung up on by the call centre
-
Xavier Bellekens
(@noktec) reported
Well, our @SkyUK broadband is down since yesterday and announced to be fixed by the end of Thursday (same on @bt_uk website) ... it’s going to be a long week !
-
aurora maley
(@AuroraMaley) reported
@skyhelpteam please help with this
-
Nick
(@Nick77615513) reported
@SkySports cross and inshallah tactics not working anymore
-
City Mac
(@CountryMac8) reported
@SkySports He needs to let Spurs be more attacking. They looked good when they were chasing a goal v West Ham. His strategy has been to sit deep, but it’s not working. They often end up chasing games. Should take the game to opponents now.
-
YoungFro🇿🇦🇬🇭
(@Yawman_Gyan) reported
@Lukethesecond @SkySports Walker, Dembele and Erikson are a big miss I must say 🔥 But this squad should be doing better, the season before Mou came they were in a champions league final. Can't say he inherited a bad team but you do raise valid points