Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 673
Birmingham, England 205
Glasgow, Scotland 160
Dublin, Leinster 150
Hammersmith, England 145
Southwark, England 136
Manchester, England 134
Hackney, England 132
Blackburn, England 89
Croydon, England 76
Bristol, England 64
Derby, England 63
Batley, England 63
Cardiff, Wales 61
Halifax, England 60
Reading, England 51
Edinburgh, Scotland 46
Leeds, England 46
City of Westminster, England 45
City of London, England 43
Harringay, England 41
Rotherham, England 40
Liverpool, England 38
Southampton, England 38
Ilford, England 37
Hounslow, England 35
Oldbury, England 34
Newport, Wales 34
Plymouth, England 31
Sheffield, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GFD1967 GFD (@GFD1967) reported

    @tweetertucker @SkySports Awful. Just platitudes about Cardiff and bullshit about last season. They don't even know what town they're in.

  • _YourDeluded YourDeluded (@_YourDeluded) reported

    @SkySports Will it be full stadium or the stupid half stadium?

  • briangeehx Brian Gee (@briangeehx) reported

    @SkyHelpTeam Hi our Sky Q box keeps switching off . Tried ringing but keeps wanting to send sms link to online help. I need to speak to someone !!!!!

  • shauncroft1985 Shaun Croft (@shauncroft1985) reported

    @SkyHelpTeam Ultimately your replies have been we will promise to help you. Do absolutly nothing and then tell you to do it yourself

  • jane_taylorJT Jane Taylor (@jane_taylorJT) reported

    I swear down @SkyUK we cannot watch our SkyQ mini box due to network proximity error!!!!! I’ve seen this error more than I’ve seen the tvguide. #cancelling ASAP!

  • HeyIAmKlopp my dog is better owner than john w henry (@HeyIAmKlopp) reported

    @IntoTheValley68 @SkySports They didn’t play together idiot They win tha cual final. Cry

  • richard_garnett RICHARD GARNETT (@richard_garnett) reported

    Have had an issue for a long time with Sky Broadband. The WiFi is often very poor. Am considering switching to TalkTalk. Guess what? When I tried to access the TalkTalk website Sky blocked access. When I turned off WiFi on my iPhone I could access the website-how strange? @SkyUK

  • Nick_of_fax Nick mallinson (@Nick_of_fax) reported

    @SkyHelpTeam done everything I can to reset WiFi still not working any help ?

  • icenocube angel (@icenocube) reported

    @gimboid68 @SkyHelpTeam Sky broadband the cable service is giving a free code to their broadband subscribers through their VIP system for a cosmetic (character skin) for a popular video game called “Call of Duty”. And I was wondering if you don’t need the code can I have it?

  • JaneLiloutie Jane Liloutie (@JaneLiloutie) reported

    @SkyHelpTeam hello my internet has not been working properly in NW10 for a while, what can you do to fix it?

  • AMC_9 AMC (@AMC_9) reported

    @SkyHelpTeam Thanks, my bank details still show on the my sky app so you should have no issue. Can I ask why this wasn’t sent initially please? And why it has took for me to raise this months later for it to be dealt with? If I hadn’t raised it when would you have sent it, or wouldn’t you?

  • PetetheSpur Peter Crockford (@PetetheSpur) reported

    @SkyHelpTeam Big issues today with connection dropping constantly, now out for past 2 hours. Not good enough and needs to be resolved. What can you suggest?

  • shauncroft1985 Shaun Croft (@shauncroft1985) reported

    @SkyHelpTeam you PMd me a link to a helpline number but the link takes me to a downgrade your account page. Is this the level of service you offer. When someone complains tell them to leave?

  • icenocube angel (@icenocube) reported

    @shauncroft1985 @SkyHelpTeam Sky broadband the cable service is giving a free code to their broadband subscribers through their VIP system for a cosmetic (character skin) for a popular video game called “Call of Duty”. And I was wondering if you don’t need the code can I have it?

  • AdamGreen1985 Adam THFC Green (@AdamGreen1985) reported

    @LastWordOnSpurs @SkySports So each club will receive 10,000 tickets each and the rest will be given to the corporate wankers who don’t support either team

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