Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 608
Glasgow, Scotland 177
Hammersmith, England 177
Hackney, England 142
Birmingham, England 132
Southwark, England 108
Dublin, Leinster 99
Blackburn, England 88
Manchester, England 87
Croydon, England 74
Halifax, England 74
Batley, England 67
Ilkeston, England 49
Cardiff, Wales 44
Harringay, England 38
Edinburgh, Scotland 37
Nottingham, England 35
Hounslow, England 34
City of Westminster, England 34
Enfield Town, England 33
Reading, England 33
Newcastle upon Tyne, England 33
Bristol, England 32
Prestonpans, Scotland 32
Peterborough, England 29
Portsmouth, England 26
Brentford, England 26
Oldbury, England 24
Crawley, England 23
Liverpool, England 22

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsbluemoon8 Joanna Barrass (@mrsbluemoon8) reported

    @SkyHelpTeam my husband works nights and he’s unable to watch either the main sky q box or the mini box during the night. It’s comes back on at about 6am every night. He always gets the no signal message. Not good considering how much we are paying each month...

  • carlwaring Carl Waring (@carlwaring) reported

    @SkyHelpTeam A neighbour has just had a piece of kit from you delivered but they actually moved out a while ago. (Not sure why they didn't cancel it!) How can I return it to you?

  • PlWireless PLWireless (@PlWireless) reported

    @MartynSadler There's nothing wrong with the product and never has been. But RFL, SLE, and SkySports have no effing clue how to brand it or market position it.

  • Binnsphilip Philip Binns (@Binnsphilip) reported

    @Jackspb01 @btsportfootball @SkySports They should never have an ex player as co commentator but Liverpool have one at every game!

  • HScheftel Heather Scheftel (@HScheftel) reported

    @SkyHelpTeam Yes. And in 3-5 days I may have internet service again. Neat. So glad I decided to upgrade. I’m sure my job won’t mind that I’m out of commission for the 4th time since April.

  • bud932 GAIL PIRIE🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bud932) reported

    @weesaragregor_x @virginmedia we moved from virgin to sky in the summer and omg the @SkyUK broadband is ABSOLUTELY SHOCKING. It is the worst ever. Nothing downloads nothing works on our phones etc and have to use our data and they have done nothing to help. they just say it's working fine.

  • Buppyjupp sarah buchanan (@Buppyjupp) reported

    @SkyUK 46mins on hold 15 minutes into the game staring at a dsu_503 error!!!! @SkyUK your crap!

  • nikkkigee Nic Grundy (@nikkkigee) reported

    @SkyHelpTeam hi, looking for a black Friday deal my brother has got, but can't find it. Can you help please?

  • SoosieBonBoozie EssBeeBee (@SoosieBonBoozie) reported

    @SkyHelpTeam I AM GOING TO LOSE MY MIND. No TV options work for about 9 days. Cannot fix it. Done all the things. Just need a person. Stopped working when I put in to cal cell you at my phone and broadband supplier. Is this a punishment?

  • ChrisP960 Chris Parker (@ChrisP960) reported

    @SkyHelpTeam Hi, I've been trying to get some account support on Facebook, but haven't had a reply since posting over a day ago. Is there a team member that can help?

  • carlwaring Carl Waring (@carlwaring) reported

    @SkyHelpTeam A neighbour has just had a piece of your kit delivered but they actually moved out a while ago. (Not sure why they didn't cancel it!) How can I return it to you?

  • sophiechellarx Sophie Chellar (@sophiechellarx) reported

    @SkyHelpTeam my nan has had no internet since Tuesday and an engineer came out to her neighbour and said they would be back Tuesday..no sign of any engineer. She’s vulnerable and lives alone with no way to contact anyone. Can you help ASAP?

  • nottsferrers Motorbike Cop (@nottsferrers) reported

    My mother in law is elderly, self isolating and been a sky customer for years BUT has had zero phone line or internet for over 3 weeks despite many, many calls. Your response @SkyUK has been ‘3 more days’. Help sort this out please @DarrochJeremy. Ref is: 1514409422

  • iammichaelburch Michael Burch (@iammichaelburch) reported

    @SkyHelpTeam Thanks, but that didn't resolve the issue. I do get good signal but RTE HD is missing.

  • markleesrat madiiiii¹²⁷ (@markleesrat) reported

    @SkyUK WHY IS YOUR WIFI SO **** WHY DOES IT DIE EVERY 10 MINS WHY IS IT SO SLOW I HATE U BISH

Map Check Current Status