Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 590 |
| Glasgow, Scotland | 179 |
| Birmingham, England | 176 |
| Hammersmith, England | 154 |
| Hackney, England | 151 |
| Dublin, Leinster | 126 |
| Southwark, England | 106 |
| Blackburn, England | 106 |
| Manchester, England | 102 |
| Croydon, England | 78 |
| Batley, England | 58 |
| Cardiff, Wales | 47 |
| Halifax, England | 45 |
| Bristol, England | 43 |
| Hounslow, England | 42 |
| Derby, England | 42 |
| Edinburgh, Scotland | 35 |
| Reading, England | 34 |
| Oldbury, England | 32 |
| City of Westminster, England | 31 |
| Ilkeston, England | 29 |
| Newcastle upon Tyne, England | 28 |
| Enfield Town, England | 27 |
| Harringay, England | 25 |
| City of London, England | 23 |
| Nottingham, England | 23 |
| Bradford, England | 23 |
| Newham, England | 22 |
| Normanton, England | 22 |
| Liverpool, England | 22 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mark dodds
(@markdodds23) reported
@SkySports That’s assault !! Wtf is VAR for?? Red card would’ve been justified and could’ve changed the game
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Joanne
(@joannethejenius) reported
@LastWordOnSpurs @SkySports I wish Ryan all the best, I think Conte's training staff may be able to help him. This seems to be a recurring injury for him.
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Karen Wright
(@Kak_89) reported
@SkyHelpTeam Hi, I upgraded my broadband and received a Sky Q hub. Since installing it last week my devices are not connecting as before and signal goes on and off. A chromcast I have always used doesn’t work at all. I thought this was meant to be better? Can you fix this?
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Allan Wright
(@allanwphoto) reported
@SkyHelpTeam Problems with The Matrix showing in UHD in Sky Cinema? Says No Subscription but plays fine in HD. All other movies in UHD download and play fine.
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Iñaki Millán
(@7Millan7) reported
@SkySports No words about the referee and assistant, worst ever
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Alfie
(@alfieeethfc) reported
@SkySports Oh get a grip flopping down like he’s been shot
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Glenn Atkins 🦑
(@DeejayGlenn) reported
@SkyHelpTeam existing customer of 20+ years, considering whether to renew, looked at options. 2 questions. 1. Is that the absolute best deal you can offer? 2. Why? As a customer of 20+ yes (TV & Broadband) do I have to pay a £10 broadband set up charge, when it’s already set up
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cj churchall
(@cjc_cj) reported
why is it sky services always go don or crash when their phone lines are closed? virgin has 24hrs tech support for its customers.@SkyHelpTeam
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Grey3
(@GrahamMillman) reported
@Thejollyevfan @SkyUK We had @SkyUK for years. It cost more each year until it was almost £50/mth. I rang up to cancel & they immediately knocked £20 off for the same package. I told them where to put their dish! If they could offer that low price, then why hadn't they before I threatened to cancel?
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Alastair
(@MrAJInglis) reported
@SkySports They would still sell us down the river and into a revamped European league in a heartbeat. I dont think officially the 6 English clubs have completely pulled out. They'll let it die down & it will come again. It's not going away despite all the protests and backlash.
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Paul Taylor
(@Pix74) reported
@skysports @BBCSport 10-0 against San Marino whoopy fecking do. Here we go everyone jumping on the 🏴 bandwagon. Once we get to the WC we’ll be **** and so negative. The Euro’s was in the bag if we used the squad to it’s full potential #Fail
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Dave
(@scdl2020) reported
@030594dill @SkySports @Stv I think you should take issue with the SFA for selling the rights to Sky
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MarcK
(@marckeenan) reported
@SkySports that Kris Boyd soliloquy was his best/worst ever! If only he would finish a sen…instead of moving on to the ne…and get one full sen…and thingmy…Brutal.
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Zinc Ubus
(@Zincubus) reported
@PremHeadlines @SkySports He was fabulous at ManU ... until that bad injury
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Darren Summers
(@darrensummers) reported
The #ENG based media (mainly @SkySports) never seem to take account of the quality of opposition. The positive comments and ‘records broken’ reported over the last few week MUST seem embarrassing to report on in the way chosen, they can’t be a that naive, can they!?