Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 747
Birmingham, England 227
Glasgow, Scotland 159
Manchester, England 150
Southwark, England 143
Dublin, Leinster 139
Hackney, England 139
Hammersmith, England 97
Blackburn, England 85
Croydon, England 76
Cardiff, Wales 61
Bristol, England 61
City of Westminster, England 60
Halifax, England 57
Batley, England 57
Derby, England 55
Ilford, England 55
Harringay, England 50
Hounslow, England 49
Leeds, England 47
Reading, England 45
Edinburgh, Scotland 45
City of London, England 41
Southampton, England 41
Newport, Wales 37
Plymouth, England 35
Sheffield, England 35
Liverpool, England 33
Rotherham, England 32
Norwich, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • arwel_thomas Arwel Thomas (@arwel_thomas) reported

    @SkyUK is up there with the worst of getting hold of someone to speak to about my account!

  • EstebanRobrig Esteban Robriguez (@EstebanRobrig) reported

    @SkySports please sort out the Bundesliga coverage , since you lot got it , it's absolutely awful . Why spend so much money on it when you clearly don't care ??

  • cwbmufc Chris Brown (@cwbmufc) reported

    @SkyHelpTeam It’s never a specific issue. It’s just that roughly once a week it goes off for half an hour or so and then will work after I pull the wires out and plug them back in. It’s just annoying that it happens so often

  • like_clarence 🌚 (@like_clarence) reported

    @Shaunbalogun @Chels_HQ @SkySports Support spurs then bro

  • rforjoe Richard Forjoe 费乔 (@rforjoe) reported

    @SkyHelpTeam @SkyUK Hi, I'm having issues with my sky broadband in Preston. It stopped working since 5pm(orange light) and hasn't come back yet, even after several restarts. Are there any issues in Preston?

  • cwbmufc Chris Brown (@cwbmufc) reported

    @SkyHelpTeam Yeah, we’ve done that plenty of time. It just goes off every now and again. Sometimes it’s not such an issue, but when working from home it is not ideal

  • Chrisfrom3TFM 🎧 Chris Reid 🎙️ (@Chrisfrom3TFM) reported from Kilmarnock, Scotland

    @SkyHelpTeam Sky Q box failing to record, recording goes to over 100% and holds the other’s up, I’ve tried factory restoring and it’s still doing the very same. Help?

  • sibackwell10 Si Backwell (@sibackwell10) reported

    @SkySports have absolutely killed super 6 by running it over two days. Momentum gone especially if you place an accy on the six results. Super6 should be Saturday results only. Poor form Sky.

  • KimFairbairn1 Kim Fairbairn (@KimFairbairn1) reported

    @SkyHelpTeam Sky broadband has been down for 24hrs. They wanted to send out an engineer but charge me £15 as it's the weekend. Now I'm finding out it's happening all over the place! How long are we going to be without our service that we are paying over the odds for?!

  • OnThe308 OnThe308 (@OnThe308) reported

    Have just booked my fifth visit by a sky engineer will they fix the issue once n for all i have my doubts these clowns dont know what they are doing. @SkyHelpTeam

  • OnThe308 OnThe308 (@OnThe308) reported

    @SkyHelpTeam sky broadband is woeful had problem for years never maintains a connection always dropping off having to type this using mobile data awful truly awful

  • GarySpe08607065 Gary Spencer (@GarySpe08607065) reported

    @WardyShorts The people that support the hundred have personal interest. I actually like the way promotes the women’s game. What don’t like is how ECB and Sky have tried to kill T20 blast. Come #ECB and #Skysports cricket there surely way doing things better than cause division

  • _katie__louise_ Katie'Newson✌ (@_katie__louise_) reported

    @SkyUK SORT OUT YOUR CUSTOMER SERVICE! Unblock our account so we can actually speak to someone about this stupid payment we do not owe you to stop you chasing us for payment we do not need to pay!

  • f1_fanF Kieron (@f1_fanF) reported

    @Motorsport There's no point o being quiet about it but fia won't do anything skysports won't. 1 or 2 fans might be banned but users online twitter, insta, you name it never get banned

  • Madtrace tracysimpson.com (@Madtrace) reported

    @SkyUK why pay for mobile if it never works, 2 weeks in Norfolk 3G 4 bars NO ACCESS to internet, last night Wembley stadium 4g 4 bars no access to internet, Where ever I go the internet won’t connect, had a new sim, husband and 2 kids the same!!!

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