Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 665
Glasgow, Scotland 205
Hammersmith, England 192
Hackney, England 175
Birmingham, England 174
Southwark, England 115
Dublin, Leinster 104
Blackburn, England 103
Manchester, England 99
Halifax, England 80
Batley, England 74
Croydon, England 66
Cardiff, Wales 52
Hounslow, England 48
Ilkeston, England 46
Edinburgh, Scotland 41
Enfield Town, England 38
Reading, England 37
Harringay, England 37
City of Westminster, England 36
Derby, England 34
Oldbury, England 33
Newcastle upon Tyne, England 32
Peterborough, England 31
Bristol, England 31
Portsmouth, England 30
Nottingham, England 30
Liverpool, England 27
Brentford, England 26
Newham, England 24

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanHLUFC Ryan (@RyanHLUFC) reported

    @Nathan_Clark8 @MooMooCowManMoo @SkySports Neville isn’t too bad but carra is the worse pundit going

  • JorgeFelixSilva Jorge Silva (@JorgeFelixSilva) reported

    @SkyHelpTeam There's not help whatsoever

  • kevpope Kevin Pope (@kevpope) reported

    @SkyHelpTeam Hi. Do you know of any issues in the NE13 7 postcode area? Our broadband and phone are both down. There are workman laying cables for Virgin Media outside, I'm worried they've damaged a line? 😬

  • wattssarah8 Sarah Watts (@wattssarah8) reported

    @SkyHelpTeam Loss of broadband in CA15 area. Sky service checker says there isn't a problem but my broadband has been down since midday today. Have used all the online tools and re-set router etc but still no joy. Please fix

  • teeolee Tom Lee (@teeolee) reported

    @acampbell_1978 @SkyHelpTeam I’m still getting the same issues too. It’s infuriating to pay so much each month and still face basic issues like this.

  • BenEdward39 Andy Ben (@BenEdward39) reported

    @SkyHelpTeam Yes. Did this am. Will check tonight to see if back working ok. Never had issues before

  • puddybuddy1 Martin Southard💙 🇺🇦 (@puddybuddy1) reported

    @SkyHelpTeam I'm sorry but I have had enough. TWICE I have contacted your colleagues through Live Chat and was told that a package was going to be removed and still I have not had any confirmation and no change in the upcoming bills. I would now like to cancel sky

  • mcdonal01 Alan McDonald (@mcdonal01) reported

    @SkySports I understand you are aware of the issue with the Sky Sports App showing the error code CIE-2000. Can you please confirm you are working on a resolution and when this will implemented. Thank you.

  • JorgeFelixSilva Jorge Silva (@JorgeFelixSilva) reported

    @SkyHelpTeam Very poor customer service, I feel double victimised after losing my phone and not being able to get a replacement for this refusal.

  • BenEdward39 Andy Ben (@BenEdward39) reported

    @SkyHelpTeam Yes just on main event. Ed chamberlain host and Jamie carragher and Ben. When the talk it's out of sync. Put sky sports news on and no issues. So assumed sky issue

  • lat9817 Lauren (@lat9817) reported

    @SkyUK Why is it so difficult to speak to your accessibility team? Your customer service team are doing my head

  • Tink_Hayley HayleyH (@Tink_Hayley) reported

    @VodafoneUK New customer here currently on the phone to you for the third time about our switch and being told something completely different once again 😡 Utterly terrible customer service!! Now facing no internet for the foreseeable - wish we’d stayed with @SkyUK

  • IBHallofFame The Irish Pirate Radio Archive 🇮🇪 📻 (@IBHallofFame) reported

    Emma Hayes for manager of @LUFC, we might as well go down in a blaze of publicity rather than in a flurry of conceded goals. A beaten manager, devoid of ideas interviewed on @SkySports last night. Shocking

  • Citi_ZenSane CitiZenSane, Unseat Blue No Matter Who (@Citi_ZenSane) reported

    @SkyHelpTeam @JamesJLewis Is this outage affecting UB5? No server and now no internet since about 2.35 pm

  • Howlle Howlle (@Howlle) reported

    @SkyHelpTeam Hi Alison, it did via the phone but we have received a text saying all is resolved. Service checker still isn't working so now I can't do check in any way. We still have no Internet

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