Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 593
Birmingham, England 179
Glasgow, Scotland 177
Hammersmith, England 154
Hackney, England 152
Dublin, Leinster 124
Blackburn, England 106
Southwark, England 105
Manchester, England 101
Croydon, England 78
Batley, England 63
Halifax, England 56
Cardiff, Wales 47
Derby, England 42
Bristol, England 42
Hounslow, England 41
Reading, England 36
Edinburgh, Scotland 36
Ilkeston, England 35
Oldbury, England 32
City of Westminster, England 30
Enfield Town, England 28
Newcastle upon Tyne, England 27
Harringay, England 26
Nottingham, England 25
City of London, England 24
Bradford, England 23
Normanton, England 22
Liverpool, England 22
Southampton, England 21

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JagvirGill_ Jagvir (@JagvirGill_) reported

    SORT YOUR MOBILE SERVICE OUT @SkyUK

  • katht1959 Kath Taylor (@katht1959) reported

    @SkyHelpTeam help. No mobile service. How long will this take to resolve?

  • lillybike lillybike (@lillybike) reported

    @SkyHelpTeam fuz mans. got no 4G or service again Girl help i got nothing Peleasee nan drying

  • flage101 Mark Ferguson 🏳️‍🌈 (@flage101) reported

    @SkyHelpTeam @BigBenOfoedu Bloody Phats and Smalls is down too!! @BigBenOfoedu you got to turn around, and get a new supplier!

  • BA17975323 BA (@BA17975323) reported

    @SkyHelpTeam @tomdabs Hi. I'm having service issues too. No signal and emergency calls only.

  • VikkiPhippard Vikki 💞 (@VikkiPhippard) reported

    @SkyHelpTeam @SBC_shoequeen I’ve got my gas and electric supply cut off and I can’t ring out to get it sorted. Only been with sky 4 months and I want out already. Twice this has happened. What’s the point in having a mobile phone if I can’t call out in an emergency!!

  • ditzyk kelly Dawkins (@ditzyk) reported

    @SkyHelpTeam yet again my mobile service is down!!!

  • Neuro1Divergent 🌝 (@Neuro1Divergent) reported

    @SkyHelpTeam @Danny_Hore Yeh well are you going to give us all compensation for this issue ? Its Rediculous i had to tether to my mums phone as she uses tesco mobile to find out what the hell was going on !!!

  • danjwelch Daniel Welch (@danjwelch) reported

    @SkyHelpTeam I have no mobile signal - can someone tell me what is happening? Your service status online says no issues and everything is working fine…….that does not seem to be the case!! Any chance of some useful and decent information? Thanks.

  • dharvey4 Dan Harvey (@dharvey4) reported

    @SkySports His record is poor the last 5 years.

  • JohnTough3 John Tough (@JohnTough3) reported

    @SkyHelpTeam I want sky glass but don’t want to pay 10 quid upfront long time customer if I can get this I will sign up tonight

  • tomkeaney1 Tom (@tomkeaney1) reported

    @SkyHelpTeam had no service for the last few hours. This happens constantly. What is going on?

  • lawt11 James Lawton (@lawt11) reported

    @SkyUK mobile data down?!? Any ideas on a timescale to fix?

  • Donteatmypanda3 George Barnett (@Donteatmypanda3) reported

    @SkyHelpTeam @SBC_shoequeen Im also having issues - not for the first time 😓 no mobile data or network. Second time this year...

  • scottroots Scott Roots (@scottroots) reported

    Hey @SkyUK @SkyHelpTeam no mobile signal at RG14. Service checker says it’s ok, but all 5 sky handsets in our house no signal.

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