Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 730 |
| Birmingham, England | 217 |
| Glasgow, Scotland | 162 |
| Manchester, England | 149 |
| Dublin, Leinster | 141 |
| Southwark, England | 140 |
| Hackney, England | 136 |
| Hammersmith, England | 87 |
| Blackburn, England | 85 |
| Croydon, England | 72 |
| City of Westminster, England | 62 |
| Cardiff, Wales | 61 |
| Derby, England | 60 |
| Bristol, England | 60 |
| Ilford, England | 56 |
| Halifax, England | 56 |
| Batley, England | 53 |
| Hounslow, England | 50 |
| Leeds, England | 48 |
| Harringay, England | 48 |
| Edinburgh, Scotland | 46 |
| Reading, England | 44 |
| City of London, England | 41 |
| Southampton, England | 40 |
| Newport, Wales | 37 |
| Plymouth, England | 35 |
| Sheffield, England | 34 |
| Liverpool, England | 33 |
| Bedford, England | 32 |
| Rotherham, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Georgiou
(@PugilisticNews) reported
@highfieldboxing @EddieHearn Your getting confused with SkySports the machine and Eddie Hearn. It was never Eddie Hearn it was always Sky.
-
Suzy Donaldson
(@Purple_sponge) reported
@SkyHelpTeam No broadband in HP4. Hugely inconvenient. “A few days” timescale for sorting outage is too vague and too long!
-
aliciag1
(@Aaliciag1) reported
@SkyHelpTeam Ok I’ll try that, would it be because I tried to sign in a lot of times yesterday due to not knowing the sky id? But I know what it is now?
-
Odo Vintage
(@odovintage) reported
@SkyHelpTeam Your website says there are no reported internet connection problems in my area however you texted me to say there are. MySky app also detected a problem. When will it be sorted? I am in HP4 in Hertfordshire.
-
Jenny Peers-Jones
(@jenny_pj93) reported
@SkyHelpTeam urgent help needed, had unstable internet connection for over 5 weeks ever since moved to ultrafast broadband, cuts out every hour. Rang sky 8 times, between December and today, totalling 276 minutes. Still told by sky advisors they are waiting for open reach. Help
-
aliciag1
(@Aaliciag1) reported
@SkyHelpTeam hi, can you tell me why whenever I try to sign in to my sky account, it says access denied?
-
aliciag1
(@Aaliciag1) reported
@SkyHelpTeam It’s wherever I try to login even on the website or apps
-
Paul
(@8gzd8k76nM) reported
@JamesEMDavis @SkyHelpTeam What could be so urgent on a domestic broadband service?
-
Michal Bylicki
(@BylickiMichal) reported
@Debbie32840834 @SkySportsPL @SkySports Yeah and Tete faked it that Son stood on his feet. Go search some help
-
BENTLEY CHRIS
(@2DORR) reported
from
Berkhamsted, England
@SkyHelpTeam Hiya. I am a Sky broadband user. But,it's been down since around midday I live in #BERKHAMSTED. Can you tell me what's happening, please?
-
Mick Harkin
(@MickHarkin11) reported
@SkyHelpTeam @turbo031 Ellie you won't give discount to current broadband customers but will pay to release a new customer.hardly treating customers fairly
-
MiniLinsk
(@lollypoplinskey) reported
@SkyHelpTeam I'm still in a chat room and got given an offer that included what I wanted removing! And now the admin charges has gone from £20 to £30 I'm absolutely raging . It took Tejas an hour to even send me an offer and ita still not right. His shift finishes soon he told me! Wtf
-
jordan
(@Jord5801837) reported
@SkySports He was at wba on loan he’s terrible
-
Chris Birks
(@Eddguy1) reported
@SkySports Yeah can clearly tell his plans worked. Disrespectful prick. Newcastle were starting to become the neutrals choice. If they don't stop **** like this opinions are gonna change I think
-
Stephen Knowles
(@KnowlesStephen) reported
@SkySports Bad form, i don't like to see bad sportsmanship like that. Good on the Southampton player for not reacting.