Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 571 |
| Birmingham, England | 179 |
| Glasgow, Scotland | 127 |
| Hackney, England | 100 |
| Dublin, Leinster | 97 |
| Blackburn, England | 91 |
| Southwark, England | 89 |
| Manchester, England | 85 |
| Croydon, England | 59 |
| Hammersmith, England | 52 |
| City of Westminster, England | 46 |
| Batley, England | 45 |
| Bristol, England | 43 |
| Derby, England | 40 |
| Edinburgh, Scotland | 37 |
| Cardiff, Wales | 35 |
| Halifax, England | 34 |
| Ilford, England | 32 |
| Hounslow, England | 30 |
| Reading, England | 29 |
| Oldbury, England | 26 |
| City of London, England | 25 |
| Southampton, England | 23 |
| Newcastle upon Tyne, England | 23 |
| Bedford, England | 23 |
| Harringay, England | 23 |
| Belfast, Northern Ireland | 22 |
| Leeds, England | 21 |
| Newport, Wales | 20 |
| Liverpool, England | 19 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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xx ViDGE XX
(@DavidWright329) reported
@SkyHelpTeam is there a problem with Internet in wythenshawe, manchester. Don't seem to have any
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Qais 🐧🐧
(@qais944) reported
@SkySports Damn what did David Silva done to himself !!!
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Dave Mutch
(@70mutley) reported
@SkySports Pt 1 In my opinion, Wenger having seen his legacy damaged by what happened in his latter years, has come up with this idea, not for the benefit of football, but to feed his ego This idea only helps the strong footballing countries & is bad for the smaller nations
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BorderlineBeth💁🏼♀️
(@beth_borderline) reported
@SkyUK please help me, the activation date… is this done remotely for example the activation date is 17th but I don’t move in until the 30th, do they come to my house or do they activate it remotely therefore I can just plug it in when I move in???
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Aleksandra Kriukelyte
(@AKriukelyte) reported
@SkyHelpTeam I have moved abroad and cannot call help center since my UK number is not working anymore. My roommate is still in UK and she has to return the sky router so we won't get charged, but no return label arrived to the address. Now I received a final warning to pay 50£
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Luke W Morris
(@lukewmorris) reported
@SkyHelpTeam @CJDrinkwater Yeah that doesn't have any update other than there may be an issue. Not very helpful!
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Christopher Hickman
(@cphickman33) reported
@SkyHelpTeam what's going on with the outage in Manchester??
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Callum
(@Mvllac) reported
@SkyHelpTeam how long untill the broadband problem in SK5 is fixed? Been down since 1:00PM. outage in the area.
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Barbara
(@Alwaysblue888) reported
@SkyHelpTeam Are you honestly going to tell me we will be treated any better, it's an absolute disgrace the service we have received
-
Aaron Cutler
(@aaron_cutler) reported
@SkyHelpTeam No action was taken. I was simply told the error was on file as others had experienced a similar problem. First reports of this are in the Sky Community page back in May 2020. It appears no resolution has been found in over a year!
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reaver81
(@danny83995028) reported
@SkyHelpTeam my Internet is down in Gorton
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💙🐝 MaisyMooCOW-VID 19🐝💙
(@MaisyMooCow) reported
@connor_robo15 @SkyUK @SkyHelpTeam I'm in Mcr too and experiencing connection issues.
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Josh⁷
(@JoshM574) reported
@SkyHelpTeam Internet seems to have gotten better since, but from 9PM last night for a good 3 or so hours, everything was going extremely slow and I could barely watch or tweet anything. My mobile data was affected too. Someone else had a similar issue and they are also with Sky.
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david rooney
(@davidro96062325) reported
@SkySports Instead of greeting to the ref, just wallop the bastard. Either by a crunching tackle or a punch right on the nose. There retribution old school style. None of the he called me bad name
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Kelly
(@metty269) reported
@SkyHelpTeam Yep done all that, engineer booked for Monday. But your signal has been shocking for weeks. How do I find out when I can exit the contract? @virginmedia help