Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 636
Glasgow, Scotland 184
Hammersmith, England 180
Hackney, England 149
Birmingham, England 137
Southwark, England 111
Dublin, Leinster 104
Blackburn, England 89
Manchester, England 88
Halifax, England 78
Croydon, England 78
Batley, England 70
Ilkeston, England 49
Cardiff, Wales 45
Harringay, England 40
Hounslow, England 38
Nottingham, England 37
Edinburgh, Scotland 37
Bristol, England 36
Reading, England 34
City of Westminster, England 34
Enfield Town, England 33
Newcastle upon Tyne, England 33
Prestonpans, Scotland 32
Oldbury, England 29
Peterborough, England 29
Brentford, England 27
Portsmouth, England 27
Crawley, England 23
Liverpool, England 22

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeAbbott1989 Joe Abbott (@JoeAbbott1989) reported

    @SkyHelpTeam My neighbour has got through to BT who have informed him there is a major outage and no date for it to be fixed yet, sothey are sending him a 4G hub as a stand in until it’s fixed. Can sky do the same for us?

  • kdpatton84 Karl (@kdpatton84) reported

    This ref is horrendous @EFL @Boro as bad as I have seen @SkySports

  • williamson_jon Jon Williamson (@williamson_jon) reported

    @SkyHelpTeam why is it that my internet gets better when I carry out a speed check but then drops when I don’t have the check open? You have major issues with this internet service. It needs to be resolved

  • the_omega_man_1 Dr Robert Neville (@the_omega_man_1) reported

    @SkyHelpTeam see you’re sticking my subs up again..been with you 30 years & never get any offers,sick of having to haggle every 18 months to get your ridiculous prices down..how can you justify pushing prices up when people are struggling? #skytv

  • davidtaylor57 david taylor (@davidtaylor57) reported

    @Gavinquinn4 @SkyHelpTeam no problem

  • Eth_Phillips1 Ethan Phillips (@Eth_Phillips1) reported

    @galaxyssimplest @SkyHelpTeam Ours has also been down for 48 hours in Gravesend…just keep getting told it’s being looked into. Now having to travel up to the office just to get wifi😕

  • b4myt1me April may (@b4myt1me) reported

    @bt_uk @SkyHelpTeam can you please offer an estimated timeframe for internet connection being restored at NR270QA please, the whole street is down

  • sweens13 mark sweeney (@sweens13) reported

    @SkySports *************** with there poor showing of premier league football these days,we should be able to view every EPL game live and not have to hunt for crappy streams.

  • MarkGib45193404 Mark Gibson as Poundbury gas (@MarkGib45193404) reported

    @SkyHelpTeam #skyglass absolute waste of money. Having so many issues with it, not a happy camper.

  • mlambourne Mark Lambourne (@mlambourne) reported

    @SkyHelpTeam hi, our broadband had gone down several times this evening in OX4, any idea why?

  • galaxyssimplest jäy (@galaxyssimplest) reported

    @SkyHelpTeam Thanks Liam, I have checked, but neither of these service issues are effecting my area. Could this be possibly due to storm Eunice or Franklin? Awaiting your reply :)

  • RealNatalieRowe Natalie Rowe (@RealNatalieRowe) reported

    @SkyHelpTeam Eventually spoke to someone, Broadband prob now seems to have been solved, other issue re being overcharged I’ll deal with tomorrow as that department is now closed. If any further issues I’ll get back to you. Thanks

  • SteveMowat4 Steve Mowat (@SteveMowat4) reported

    @SavMondo @chrisagnew84 @SkySports As someone who sits in racing cars a fair bit, all I’ll say is the moment Max should have been turning left to make the apex of the left turn he was bouncing over kerbs and going straight on. The move was never on and Ham had every right to close out the corner as he did.

  • philipjustice66 Phillybinnion (@philipjustice66) reported

    @SkySports Truly terrible, we’re wondering if it was offside and you show two angles that it’s impossible to see. Poor editing #NFFC

  • Jake_Highlander Jacob H Christensen (@Jake_Highlander) reported

    @SkyHelpTeam Please train your staff properly, spent 15 mins on hold and told need to speak to an engineer as had no sat signal, turns out it was just a change of setting due to my communal dish.

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