Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 742 |
| Birmingham, England | 218 |
| Glasgow, Scotland | 168 |
| Manchester, England | 145 |
| Hackney, England | 135 |
| Southwark, England | 135 |
| Dublin, Leinster | 133 |
| Blackburn, England | 92 |
| Hammersmith, England | 85 |
| Croydon, England | 75 |
| Bristol, England | 62 |
| Cardiff, Wales | 60 |
| Derby, England | 60 |
| City of Westminster, England | 60 |
| Halifax, England | 59 |
| Ilford, England | 58 |
| Batley, England | 57 |
| Leeds, England | 50 |
| Hounslow, England | 49 |
| Harringay, England | 48 |
| Edinburgh, Scotland | 45 |
| Reading, England | 44 |
| Southampton, England | 41 |
| City of London, England | 41 |
| Newport, Wales | 39 |
| Liverpool, England | 35 |
| Plymouth, England | 34 |
| Norwich, England | 33 |
| Bedford, England | 33 |
| Sheffield, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JEM040986
(@JEM040986) reported
@SkySportsPL @SkySports His arm was offside which you can't score from. Thats why it is a stupid rule. If it was was his foot or head i would get it but otherwise it just makes a mockery of the game.
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#AnotherDayOnNormalIsland🚩🏳️⚧️🏳️🌈
(@atypicalbob) reported
@SkyHelpTeam It was the same message, that it could be down to bad weather - which we haven’t had - that there was nothing an engineer could do and we were to hold tight. Not really good when I’ve spent over £10k during my time with you.
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Vickers
(@Josh_Vickers000) reported
@tommms @AdzShearing @SkySports He would have never have picked Calvert Lewin ever if that was the case
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Phil Sykes
(@tubbytraveller) reported
@SkySports who is that idiot on the tv! Fulham could be 3-0 up! Are you serious? I’am a neutral and even I can see Leeds are ahead! Why do you always have idiots as pundits? 🤡
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jofminx
(@peachypickle) reported
@SkyHelpTeam Yesterday he said if it didn’t work I’d need an engineer.they can’t come into my house currently so what am I supposed to do, because to be honest I’m going to have cancel it if I can’t watch what I’m paying for in the mean time!
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karsh davey
(@rubbatiti) reported
@SkySports Pathetic. Both as bad as each other. No wonder no one cares about Scottish football.
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Martin Dean
(@_MartinDean) reported
@SkyHelpTeam Cheers JD. yeah just not happy with it since I signed up called once was due a refund which I never seemed to get but yeah I’ll check that link out and get in touch
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Jim Fletcher
(@Jimf20) reported
Contacted Sky on Thursday to purchase a Sky TV package. Ran through everything with Kim in Durban who said she'd call me back at 3pm same day to conclude the package. Still waiting. Help or walk away @SkyHelpTeam ?
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Itsyesman3030
(@itsyesman3030) reported
@taffinator @SkyHelpTeam thanks for no help
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Itsyesman3030
(@itsyesman3030) reported
@taffinator @SkyHelpTeam Hi, I've been trying all day for someone to help me. Could you maybe help.
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Sporting Goods
(@CoachingGeek) reported
@Mattpatt331 @SkySportsPL @SkySports With no VAR, If Liverpool score that against man United in the 90th minute in the last game of the season to win the league over you then you’re 100% abusing the refs and claiming how obvious a decision it was The rules need to catch up with VAR, never going to be perfect year 2
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Luke Pothecary
(@LukePoth123) reported
@SkyHelpTeam Broadband is up there with the worst, cant wait to cancel it
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Gary Young
(@GaryYou35735926) reported
@SkySports That’s an awful idea an would dilute the prestige of winning either trophy
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JPMelly
(@JPMelly1) reported
@sbagster @SkySportsPL @SkySports Not borderline. Clear foul throw-in. Ball never went behind the head. Goal should’ve been disallowed.
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Sharon Ullah
(@ullah151) reported
@SkyHelpTeam Still not good enough! Why the silence on this??? Surely BT engineers are keeping you updated? And what are you thinking sending me an email to complete an online survey when the problem hasn’t been fixed and you keep fobbing me off! Disgraceful service