Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 721
Birmingham, England 212
Glasgow, Scotland 155
Manchester, England 143
Southwark, England 130
Dublin, Leinster 128
Hackney, England 122
Blackburn, England 94
Croydon, England 79
Cardiff, Wales 67
Hammersmith, England 65
Bristol, England 64
Derby, England 60
Ilford, England 56
Halifax, England 53
City of Westminster, England 51
Edinburgh, Scotland 49
Hounslow, England 47
Leeds, England 47
Batley, England 46
Reading, England 43
Harringay, England 42
City of London, England 41
Newport, Wales 39
Southampton, England 38
Liverpool, England 34
Sheffield, England 33
Oldbury, England 32
Rotherham, England 31
Bedford, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lizzy_dizzy21 lizzy-dizzy (@lizzy_dizzy21) reported

    @SkyHelpTeam broadband down in Po19 😡

  • craig_da_lad01 craig maguire (@craig_da_lad01) reported

    @SkyHelpTeam Hello Ellie, it’s amazing that sky can resolve this matter, but still got fix a reliable source of internet. This is an ongoing thing, happens all in ch49,ch47,ch46 etc like I said, 48 days on average of internet unable to be used but still billed. Thanks

  • jaynemurray9 jayne murray (@jaynemurray9) reported from Moodiesburn, Scotland

    @SkyUK I have no service in G69 0QF what’s going on ???

  • steelpin1971 Tallbloke (@steelpin1971) reported

    @SkyHelpTeam so when your internet goes down after 9pm who exactly can we contact to see why you can’t help your customers? I have no TV no nothing and you are all asleep in bed? #helpful

  • craig_da_lad01 craig maguire (@craig_da_lad01) reported

    @SkyHelpTeam Hello Ellie, it’s amazing that sky can resolve this matter, but still can’t fix a reliable source of internet. This is an ongoing issue, happens all in ch49,ch47,ch46 areas etc like I said, 48 days on average of internet unable to be used but still billed. Thanks Craig

  • JeffreyDriver Jeffrey Driver 🇪🇺🇬🇧🏳️‍🌈 (@JeffreyDriver) reported

    Again @SkyHelpTeam ? Another Sky Broadband Outage. I have stuff to do.

  • 1974Kelv kelv (@1974Kelv) reported

    @SimonFielding84 @SkyHelpTeam Was before 10 went down!!! Just bloody had the sky glass delivered and can’t watch a thing !!!!😡😡😡

  • urbanWO1F Klare C (@urbanWO1F) reported

    @SkyHelpTeam Worse thing I ever did moving to sky mobile. Doesn’t flipping work properly and now your internet service has crashed. Pathetic and yes. I’m annoyed!!!

  • Charlotte_akaC2 Horses and Vino (@Charlotte_akaC2) reported

    @SimonFielding84 @SkyHelpTeam Down in Chichester now for hours 😭 Sky please get your act together

  • AnsumanyFadiga Ibrahim Ansumany Fadiga (@AnsumanyFadiga) reported

    @SkySports He never walk alone So he's the winner

  • imbored_xd imBORED (@imbored_xd) reported

    @SkyHelpTeam b97 broadband still down 20 hours now

  • TeresaJane800 Teresa Parsons (@TeresaJane800) reported

    @SimonFielding84 @SkyHelpTeam Down in Felpham come on Sky it’s Friday night, disappointing!

  • craigenglish Craig English (@craigenglish) reported

    @markymark20201 @SkyUK Chichester down

  • Fellowsfilm Fellowsfilm (@Fellowsfilm) reported

    We are reviewing reports and have confirmed that @SkyUK @SkyHelpTeam @SkyHelpIreland are all experiencing the same ISP Filtering issues; please report them as a mistake if you see the page, in the interim we have submitted a whitelist request!

  • shedboy63 ⭐Desailly's child⭐ (@shedboy63) reported

    @SimonFielding84 @SkyHelpTeam #skybroadband down in Chichester since about 22:10

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