Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 745 |
| Birmingham, England | 221 |
| Glasgow, Scotland | 165 |
| Manchester, England | 150 |
| Dublin, Leinster | 143 |
| Southwark, England | 143 |
| Hackney, England | 138 |
| Hammersmith, England | 98 |
| Blackburn, England | 86 |
| Croydon, England | 75 |
| City of Westminster, England | 61 |
| Cardiff, Wales | 61 |
| Bristol, England | 60 |
| Derby, England | 58 |
| Halifax, England | 57 |
| Ilford, England | 56 |
| Batley, England | 55 |
| Hounslow, England | 50 |
| Harringay, England | 50 |
| Leeds, England | 47 |
| Edinburgh, Scotland | 45 |
| Reading, England | 44 |
| City of London, England | 41 |
| Southampton, England | 40 |
| Newport, Wales | 37 |
| Plymouth, England | 35 |
| Sheffield, England | 34 |
| Liverpool, England | 33 |
| Bedford, England | 32 |
| Rotherham, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@jdunne2101) reported
@moomoo_captain @SkySports Maybe. Depends if Whyte catches Wilder with a ***** left hook. Wilder’s defence is poor
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Vikki Freeman
(@V_Louise_F) reported
@SkyHelpTeam Thanks for the reply but we cancelled after finding a better deal for £50 less, that extra £600 a year we will save will help us more than your company.
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Tony Mayfield
(@DutchBhoy7) reported
Anyone else having issues with Sky broadband at the moment? Connection has been up and down for a while now. Not great when trying to work from home @SkyHelpTeam #skybroadband
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Ray
(@rayafc) reported
@SkyHelpTeam Hi, is there a broadband outage in the Maidstone area? Cant get any internet connection at home.
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Emily Hayden
(@EmilyRHayden) reported
Broadband outage in my village all morning. When will it be back online @SkyUK? #skybroadband
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R Forster Long
(@riccilong) reported
@SkyHelpTeam They advised me that there is nothing more that can be done under my current contract to fix the problem. I was offered the opportunity to enter into a new contract to pay more money for extra hardware.
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lisa
(@lisa58529198) reported
@SkyHelpTeam That testing system is false, never has an issue but we do all the time.
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Anthony Pugh
(@antycher) reported
@SkyHelpTeam I get a message saying the channels are not available owing to a technical fault. Have reset and unplugged sky q. Broadband is fine so just Q tv. Its pouring down though. Lots of cloud cover. Will keep trying the standard solution. CF454HP. Can you recheck if down?
-
Gregg
(@GreggSmith1) reported
@SkyHelpTeam Given how many messages you’ve received from people in the area it’s not likely to be a problem at my end. It is working but it’s gone off 3 times in the last hour.
-
®hys
(@Critcha_r) reported
@SkyHelpTeam your internet service is horrendous today on/off, I follow the steps to restore and it just comes back when it decides. I’ve noticed someone nearby message as well on here so you must have an issue in the Tyne and Wear area and not reporting service issue.
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David Duthie
(@DavidDuthie6) reported
@SkySports Wouldn't read too much into that results. Newcastle were beyond terrible, threw the hat in early, offered nothing in the Arsenal half.
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Ms King MCCT
(@KingTLABusiness) reported
@SkyHelpTeam Not issues given... I’ve reset router... I’m lost!!
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gary
(@G_Stuart17) reported
Hey @SkyUK @SkyHelpTeam can you help with resetting our SkyID password? Tried doing it online but the page says our security question isn’t right even tho it is.
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Andrew Foster
(@Rocketfoz) reported
@lionsofficial @BrianODriscoll @SkySports That tour was a ****-show and I don't think the Lions were ever beating the '05 version of Dan Carter, but blimey, a fit *** would've definitely levelled things up a bit! Nowadays that's possibly a double red card offense for Umaga and Mealamu
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Perveen Akhtar
(@PerveenAkhtar) reported
@evetsie @SkyHelpTeam Such a bloody nightmare. I’ve had on off issues with my connection for past few months and today it totally died on me. It’s just reconnected. Could really do without it being so flaky when working from home and trying to do calls!