Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 646
Hammersmith, England 185
Glasgow, Scotland 183
Hackney, England 158
Birmingham, England 140
Southwark, England 110
Dublin, Leinster 96
Manchester, England 88
Blackburn, England 88
Croydon, England 80
Halifax, England 78
Batley, England 70
Ilkeston, England 49
Cardiff, Wales 45
Hounslow, England 41
Harringay, England 40
Edinburgh, Scotland 39
Nottingham, England 38
Reading, England 37
Bristol, England 37
City of Westminster, England 36
Enfield Town, England 34
Newcastle upon Tyne, England 33
Prestonpans, Scotland 32
Portsmouth, England 30
Oldbury, England 29
Peterborough, England 29
Brentford, England 27
Crawley, England 24
Newham, England 24

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • funboythree Tony (@funboythree) reported

    @SkyHelpTeam Is there an issue with sky internet in the RM3 area? I’ve rebooted/reset my router but still have no internet.

  • Joe_Ellison_ Joe Ellison (@Joe_Ellison_) reported

    @SkyHelpTeam no internet for 4 days now, 2 days work lost and nobody on the telephone willing to speak to us. Automated messages telling me there’s an outage in our postcode M28. No text updates despite being told otherwise. Not fixed despite being told otherwise. What’s going on

  • LessThanLau lessthanlau ✈️ amsterdam (@LessThanLau) reported

    @Cressup @SkyUK this is exactly what happened to us and it went on for months, we’re with virgin now and haven’t had an issue since

  • ozcjfc Owen Scott (@ozcjfc) reported

    @SkyHelpTeam @skytv Came on this morning hoping to praise Sky after chatting to advisors last night only for my offer to be changed this morning. Not exactly great customer service.

  • richardharper Richard Harper (@richardharper) reported

    @DannyWoodwad @SkyUK I have considered it, but going down another ADSL route for phone/BB now. Thanks anyway.

  • LiamOfTheWatch Liam (@LiamOfTheWatch) reported

    @Cressup @SkyUK ******* yikes. I've never had any issues with Virgin, but I do know people that have

  • SimonNader Simon Nader (@SimonNader) reported

    Contacting @SkyHelpTeam is a painful experience any which way you try. Appalling, frustrating and designed to avoid dealing with humans. Phone wait times even worse. So poor.

  • jimb779 Jim B (@jimb779) reported

    @Seanmul31636750 @aboutceltic @SkySports We're not a UCL team. Yes we're in the group stages but I think the aim will be to finish 3rd at least so as to drop down to the Europa competition. I think we need to be realistic.

  • SwishTb SwishTb (@SwishTb) reported

    @SkyHelpTeam just to let you know you really need to improve your broadband connection as tonight I can’t get any sort of green light on my router, I would generally come to your HQ and help you guys out as the people you hire clearly don’t have a clue on what there doing.

  • stephan01886823 stephanie watkins (@stephan01886823) reported

    @SkyHelpTeam U had an outrage last night most of cheshire had a problem with Internet so you should change your advert because your not the most reliable broadband during outrage the app couldn't find the hub

  • richcbooth Rich Booth (@richcbooth) reported

    @SkyUK you’ve emailed to say I’ve cancelled broadband and talk package. This is not true! I have not called you to cancel at any point. Your phone lines seem to be automated service only. How can I speak to a person please? This is URGENT!

  • Joe_Ellison_ Joe Ellison (@Joe_Ellison_) reported

    @Ofcom @OpenreachHelp @SkyHelpTeam 2 days of work lost, 5 days without a service we pay for and nobody can even be bothered to update us

  • jimb779 Jim B (@jimb779) reported

    @Seanmul31636750 @aboutceltic @SkySports CCV had about 9 different loans at other clubs before settling here, does that make him a bad player? Ange must see something in Jenz to want him there.

  • PatelDaku Darshak Patel (@PatelDaku) reported

    @SkyUK fourth day now with Fibre Optic Bradband not working. Problem in whole Neighbourhood. @WeAreOpenreach sends two engineers for two houses with same Problem. Testing unit placed my house, 30mins later collected it and walked out. Left with no update at all.

  • kixlepixel chi (@kixlepixel) reported

    @SkyHelpTeam your broadband seems to be down for the entire romford area by the way

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