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Sky

Sky Outage Map

The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 95
Glasgow, Scotland 132
Abingdon, England 3
Motherwell, Scotland 21
Norwich, England 14
Romford, England 11
Aylesbury, England 2
Newport, Wales 7
Canvey Island, England 1
Loughborough, England 3
Carrickfergus, Northern Ireland 2
Carlisle, England 5
Didcot, England 5
Falkirk, Scotland 4
London, England 500
Bedford, England 10
Rugby, England 1
Reading, England 25
City of London, England 27
Stoke-on-Trent, England 6
Leicester, England 10
Portsmouth, England 19
Swanley, England 2
West Malling, England 2
Croydon, England 44
Wandsworth, England 10
Faringdon, England 1
Wellingborough, England 3
Birmingham, England 137
Kensington, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Danferm1
    Danferm (@Danferm1) reported

    🚨 Chelsea have given Manchester City until 5pm on Friday to make an offer for Enzo Fernandez. Chelsea value the midfielder at £120M and do not intend to sell him if City fail to meet their demands. Fernandez has six years left (Source: @SkySports)

  • RossGibbs78
    RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported

    @SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    Anyone thinking of switching to #SkyFullFibre, don’t if you’re a gamer. Their routers are useless and UPnP doesn’t work so you’re stuck with strict NAT settings. Even if you enable it in the router, it doesn’t work. Avoid. This is a major issue @SkyHelpTeam.

  • bridyid5
    Chris #COYS (@bridyid5) reported

    @SkyUK is there a reason why our phone service in Hull has been hit or miss for the last 3-4 weeks - more often than not, there isn’t ANY signal at all. What’s going on??

  • cristofish
    Chris Shand (@cristofish) reported

    @lfc_arrow All transfer 'ITK' accounts and even the cnuts on skysports are wankers, hate them all. Making it out they know it all, some have never even played the game but think they are the dogs bollox because they’ve played FIFA or Fantasy Football.

  • mb26026
    💅🏼 (@mb26026) reported

    @ScouseBouncy @SkySports @virginmedia we are also having the same issue trying to watch, keeps freezing every time on the red button!

  • jeanniejuno
    Jeannie 🇬🇧💚🩶💜🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeanniejuno) reported

    @niiciidee @SkyHelpTeam Hope you don’t mind me following you - we have same problem with Sky at the moment and I can’t get through to anybody at there HQ. My husband has a heart condition & is diabetic and we need to be able to use phone - it’s so frustrating! Please let me know if you hear anything. Ta

  • zameerali4
    Zameer Ali (@zameerali4) reported

    @SkyHelpTeam @SkyUK please can you sort the network out, phones not working and neither can I make any calls. Seems likely global issue but I can’t go to work without it. I can’t even ring customer services as not allowing to make any calls

  • Traumaside99
    Ian Moone (@Traumaside99) reported

    @cxdi55 @skytv @SkyHelpTeam My mum's was up & she was offered pretty much the same deal, I cancelled her contract & got her a higher speed with a different provider for £21 a month. Sky asked her not to cancel & offered £26 a month for the slower speed she was already on. Told them no & moved off Sky.

  • Richard95646711
    Richard Armstrong (@Richard95646711) reported

    @SkyHelpTeam been on hold 15 mins. Had the phone put down 3 times and still not changed my contract for my 3 SIM cards. All I keep getting is an Asian fella telling me I’m on hold. Ridiculous sort it out

  • uMangilakhe
    uMangilakhe (@uMangilakhe) reported

    @BarcaUniversal @SkySports Barca has been dragging this for almost 3 weeks now tf is the problem just put the money on the table and let's settle this

  • claire_share
    claire share (@claire_share) reported

    @cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.

  • CraigHa80224121
    Craig1872 (@CraigHa80224121) reported

    @Richard95646711 @SimonBeeby1 @SkyHelpTeam If youve got whatsapp you can call mate. We have the same issue but can call through whatsapp

  • garngadpat
    Patrick Lowrie (@garngadpat) reported

    @cxdi55 @skytv @SkyHelpTeam They are all the same, having the same issue with virgin

  • EnglishRhino
    Ryan Cuthbertson (@EnglishRhino) reported

    @SkyHelpTeam all three of my sky mobiles have no signal at all, I’ve tried to report it on my Vodafone phone and it says system down Any update ?

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