Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 692
Birmingham, England 216
Glasgow, Scotland 162
Dublin, Leinster 154
Southwark, England 142
Hammersmith, England 138
Hackney, England 134
Manchester, England 132
Blackburn, England 91
Croydon, England 81
Bristol, England 67
Batley, England 66
Cardiff, Wales 61
Derby, England 61
Halifax, England 60
Reading, England 53
City of Westminster, England 48
City of London, England 47
Leeds, England 46
Edinburgh, Scotland 45
Harringay, England 42
Rotherham, England 41
Southampton, England 40
Ilford, England 40
Liverpool, England 38
Hounslow, England 37
Newport, Wales 34
Oldbury, England 33
Plymouth, England 32
Barnsley, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • iDaleeyy Dale (@iDaleeyy) reported

    @ChristineJane90 @SkyHelpTeam Same here but the sky help team refuse to believe there is an issue 👍👍👍👍👍👍

  • NShort44 Nathanial (@NShort44) reported

    @thatdbetelling2 @Ryanelectricguy @SkySports Have you just created an account to talk ****? Or did your other one get banned because you were talking ****?

  • cerealcomplaint peter hopper (@cerealcomplaint) reported

    @SkyHelpTeam any particular reason that my Internet has dropped twice in last30 mins. Went down, came back up a bit flakey, now down again. In Dunfermline.

  • zeetha Powered by Tea (@zeetha) reported

    @TweetingSeagull @SkySports I guess for the same reason that people look at car crashes as they go past though definitely not right in either case! Bissouma looked in shock and knew immediately it could be bad - wouldn't surprise me if hes taken off

  • KevRodger Kevin Rodger (@KevRodger) reported

    @SkyHelpTeam I can’t get to that page. That’s what happens when the broadband goes down. Seems to be a few people in the area with the same fault.

  • TTSpiderTV 🕷𝕿𝖊𝖑𝖑𝕿𝖆𝖑𝖊𝕾𝖕𝖎𝖉𝖊𝖗 🕷 (@TTSpiderTV) reported

    @SkyUK hey. Is your service down? We lost connection an hour ago and it’s still not back.

  • kendorankin kendo (@kendorankin) reported

    @SkyHelpTeam @anger_is_energy Just aswell the problem is not at the absolute prime time of the week so on a Saturday at 9pm tho eh....typical sky.

  • Rellish_ Rosie (@Rellish_) reported

    @SkyHelpTeam not been able to watch various sky sports TV channels tonight, says a signal issue? Restarted box multiple times not ideal for the cost, missing fight night

  • Olorin007nz Troy Marshall (@Olorin007nz) reported

    @RuthlessRedcoat @ChristineJane90 @SkyHelpTeam Same problem it has dropped out 5 minutes each time. Sky if the internet has dropped offline, the customer can not go online to do a speed test. How about admitting there are problems and you are investigating it. Rather than blaming the customer through poorly thought out help?

  • LuSHLukeMan Luke Kennedy (@LuSHLukeMan) reported

    How can @SkySports still allow their commentators push this idea that the problem is #nufc fans and their expectations and not the manager and club? It is lazy journalism and based on no facts whatsoever.

  • Marybee97531 Marybee (@Marybee97531) reported

    @SkyHelpTeam Yes tried your website, did all the home checks, got stuck in a loop checking connection and checking signal

  • steviester Steven Young (@steviester) reported

    WTF . Eddie Hearn is dressed as a smurf #Skysports

  • Emma96___ Emma (@Emma96___) reported

    @SkyHelpTeam hi our internet keeps cutting out in the Fife region. It worked for about ten minutes but it seems to have cut out again. Thanks

  • TweetingSeagull The Tweeting Seagull (@TweetingSeagull) reported

    I have no idea why @SkySports and other TV broadcasters insist on showing the replays for injuries? Especially such awful ones as that looked for Hayden. Bissouma looked genuinely distraught, wonder if he’ll get brought off? #bhafc #bhanew

  • cerealcomplaint peter hopper (@cerealcomplaint) reported

    @SkyHelpTeam @KevRodger Oi Sky, seeing as your not replying to my tweet, can you tell me why your insisting their isn't an issue when your own site says there is? INC1526588?

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