Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 687
Birmingham, England 215
Glasgow, Scotland 151
Dublin, Leinster 151
Southwark, England 139
Hackney, England 131
Hammersmith, England 127
Manchester, England 124
Croydon, England 80
Blackburn, England 75
Batley, England 72
Bristol, England 67
Cardiff, Wales 64
Derby, England 60
Halifax, England 54
City of Westminster, England 50
Ilford, England 47
Reading, England 47
Leeds, England 46
Edinburgh, Scotland 46
Southampton, England 45
City of London, England 42
Harringay, England 42
Hounslow, England 40
Rotherham, England 40
Liverpool, England 37
Newport, Wales 36
Plymouth, England 33
Sheffield, England 33
Oldbury, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetoBeta Parth (@TweetoBeta) reported

    @SkyHelpTeam This is absurd, I just got a mail that engineer visi is cancelled. May I know who and why you cancelled the engineer visit and how my connection will be restored? This is the worst service ever #worstservice @ShieldVoC

  • MJ23799994 Mackenzie Williams (@MJ23799994) reported

    @SkyHelpTeam Thank you! I can't find the number to call them as the sky landline is also not working

  • SteveRob1972 Steve Roberts (@SteveRob1972) reported

    @SkyUK So my signal completely disappeared yesterday. Called today and next engineer appt is a week today. Premium price and now double to wait time for an engineer. Not good enough Sky

  • nobodysfool87 Kelly Harvey (@nobodysfool87) reported

    @SkyHelpTeam No don’t do that don’t just pass me off to another damn website I have been through them all just do your job and give me my damn money back I’m not paying for a service I didn’t receive

  • NorthEastLass1 Penny&Lea (@NorthEastLass1) reported

    @SkyHelpTeam The same as first picture above. Using the app it stated issues in my area, again as above. What I don't understand is I have sky boost and if there are known issues you are meant to text me and update me on when it will be fixed etc never got anything. So what am I paying for?

  • Cherxcxo Cherry⁷ (@Cherxcxo) reported

    @SkyHelpTeam fix your WIFI mate @SkyUK

  • EilishCx Eilish Cunningham 卌 (@EilishCx) reported

    @SkyHelpTeam So I’ve never looked for it before but was looking at the app after I had called to see? So I’ve never actually seen it?

  • CieranOBrien Cieran O'Brien (@CieranOBrien) reported

    @SkyHelpTeam Hi, I’m on Sky Q. The app says no issues. But intermittently ITV will break on the sound. It will be between 5-10 minutes and just keep repeating of breaking on the sound.

  • NorthEastLass1 Penny&Lea (@NorthEastLass1) reported

    @SkyHelpTeam Also, the specific issue reported was slow speeds to my hub, so issues are from exchange to my hub on your side

  • sohoneil unbelievable (@sohoneil) reported

    Hi @virginmedia looking at leaving as your prices are now so high been looking @SkyUK and loos lot cheaper than you so big question is after 20 years of been a very loyal customer what can you offer me

  • SEVENByBhishal SEVENByBhishalSpecter (@SEVENByBhishal) reported

    Alpine boss Otmar Szafnauer says the team would have no issue in bringing Daniel Ricciardo back should Oscar Piastri not drive for them in Formula 1 2023. (@SkySports) #F1 #sevenbybs

  • budgehammer Lee Budgen (@budgehammer) reported

    @jan0110 @CieranOBrien @SkyHelpTeam Got issues here too just cuts out for a bit

  • harrington9 harrington (@harrington9) reported

    @SkyHelpTeam Engineer visited 1st July said he would return never has and still not right

  • s_p_cahill Mr C (@s_p_cahill) reported

    @SkyHelpTeam Hi I have gone through customer service on the phone. Thanks anyway

  • DukeDFS Duke (@DukeDFS) reported

    @xMarkSmythx @UtdPlug @SkySports *on paper - having someone who doesn't hide in possession, can receive a pass and progress the ball will massively improve things That is not to cover over what a horrendous transfer window this has been. We need quality - I do not feel this away about Arnautovic. He's ****

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