Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 623
Birmingham, England 182
Dublin, Leinster 116
Glasgow, Scotland 116
Hackney, England 114
Manchester, England 107
Southwark, England 106
Blackburn, England 81
Croydon, England 62
City of Westminster, England 53
Hammersmith, England 52
Ilford, England 52
Halifax, England 47
Cardiff, Wales 46
Batley, England 40
Bristol, England 39
Hounslow, England 38
Derby, England 38
Harringay, England 35
Reading, England 34
Edinburgh, Scotland 34
Newport, Wales 33
City of London, England 29
Leeds, England 26
Southampton, England 24
Rotherham, England 23
Oldbury, England 23
Ilkeston, England 21
Portsmouth, England 21
Bedford, England 20

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lebigun ian hamblett (@lebigun) reported

    @SkySports Well it didn't help! Unwarranted and unjustified waste of time !

  • Martwest1 Martin West (@Martwest1) reported

    @SkyUK we’ve had no broadband since Friday. Our contract is with you not OpenReach and I can’t work without broadband. How do I escalate this and/or make a complaint?

  • Joyce20121966 Joyce (@Joyce20121966) reported

    @SkyHelpTeam what was the reason for no network last night?

  • ThomasO62946333 Thomas Oliver (@ThomasO62946333) reported

    @SkyHelpTeam I’ve no signal in Wakefield now for close to 12 hours. I’m using Wi-Fi, but I’m getting Swedish tiktoks too 🤬

  • emmaleyla1988 Emma Leyla (@emmaleyla1988) reported

    @SkyUK what a disgrace your customer service representatives are I am leaving as a customer for over one year !!!!!

  • wolfetoner Brother Theresa (@wolfetoner) reported

    @6darkk @SkySports Has to be the worst bit of banter I've ever heard..😭😭

  • JohnAnonSmithy John (anon) Smith (@JohnAnonSmithy) reported

    @SkyHelpTeam It was. And live help. I keep getting an error message when I follow links/advice. Something along the lines of ‘Sorry, something went wrong, call…’. So basically going round in circles

  • LeanneUnsworth Leanne Unsworth (@LeanneUnsworth) reported

    @SkyHelpTeam I have had no network at all on my mobile forever 12 hours now. Can you help?

  • cheshire6000 cheshire6000 (@cheshire6000) reported

    @SkyHelpTeam my phone still says no service and no sim? I’ve tried rebooting and reinstalling the SIM card but having the same problems.

  • DOBUK1 Kevin Dobson (@DOBUK1) reported

    @SkySports Why do united keep trying to get him to stay, any players that want to would not stall on contracts as much its all down to money. Martial Pogba earn far to much for what they actually contribute to the team, just let them go.

  • merseymale PRIME RADIO LIVERPOOL (@merseymale) reported

    @SkyHelpTeam would #skyglass be better if I keep loosing my satellite signal?

  • loubyh76 Louise (@loubyh76) reported

    @SkyHelpTeam do you have a broadband issue in the WN7 area? It’s been off for hours…tried unplugging etc but had no joy 😕

  • HelixRob Rob Smith (@HelixRob) reported

    Every morning this month I open my lap top and check Skysports transfer news. I then tap my screen as it must be broken as I see no transfers and no news on talks being carried with new players. Lets see some movement so Conte stays and returns spurs to glory #coys #conte #spurs

  • statts1971 Mark Hefter (@statts1971) reported

    @SkySports Incidentally he’s not totally wrong, issues are deeper than that but the hundred and it’s timing is a contributing factor

  • EmmaG1309 Emma Green (@EmmaG1309) reported

    @SkyHelpTeam Hi. It wasn't sky broadband issues. It was problems with the mobile network. I could only do anything on my phone when I was connected to my broadband. Same thing happened beginning of December which affected a lot of the country

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