Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 745 |
| Birmingham, England | 218 |
| Glasgow, Scotland | 168 |
| Manchester, England | 146 |
| Southwark, England | 136 |
| Hackney, England | 135 |
| Dublin, Leinster | 133 |
| Blackburn, England | 93 |
| Hammersmith, England | 85 |
| Croydon, England | 75 |
| Bristol, England | 63 |
| Cardiff, Wales | 62 |
| Derby, England | 61 |
| City of Westminster, England | 60 |
| Halifax, England | 59 |
| Batley, England | 58 |
| Ilford, England | 58 |
| Leeds, England | 50 |
| Hounslow, England | 49 |
| Harringay, England | 48 |
| Edinburgh, Scotland | 46 |
| Reading, England | 44 |
| City of London, England | 42 |
| Southampton, England | 41 |
| Newport, Wales | 39 |
| Liverpool, England | 35 |
| Plymouth, England | 34 |
| Norwich, England | 33 |
| Bedford, England | 33 |
| Sheffield, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew
(@andrewjsutton) reported
@SkyHelpTeam I can’t link my Sky ID to my Sky Mobile account in app or online. There’s a known issue with my Sky ID. I have tried 10 times now to speak to a human and I can’t pick the right options. Just tells me to go to the website. So, no, right now I’m not ‘well’. Please help.
-
Dale Farrow 💙
(@DaleTheBassman) reported
@SkyHelpTeam Also, the broadband connection still keeps dropping out but running tests on the Sky app shows no issues and no connected devices that I can't account for.
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Jeff D Stockton
(@JDS1095) reported
@SkySportsF1 Oh, great, once again: closed captioning (English) is pure shite. Useless. Thank you, SkySports, for such inattention to your viewers. Can this be such a difficult problem to solve, or is it too small a matter for you to care?
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Chris Plant
(@ChrisPlant8) reported
@lee946 @SkySports Tough crowd. There will always be people pointing out negatives and making counterarguments. The Pac Man things I've never got? He was older than Pac Man when they fought, aged 38, so was further out of his prime than Pac Man was - beat him comfortably
-
Lino Giovanazzi
(@Linobhoy) reported
@OpenreachHelp My provider @SkyHelpTeam has done. I wanted to express my dissatisfaction with the service received from you.
-
Rachel Clark
(@Rachelg91818) reported
@SkyHelpTeam hi my Sky q box seems to have broken and I was wondering how I can get it repaired or replaced? It’s less than a year old.
-
Just Jon 🌈
(@jmarcjones) reported
@SkyHelpTeam Thanks but this does not help… all I can see is information that there might be early termination charges if I cancel outside of the cooling off period. I want to give notice now that I wish to cancel all Sky services at contract end so I don’t pay out of contract charges / fee
-
Jeff D Stockton
(@JDS1095) reported
@F1 @SkySportsF1 Oh, great, once again: closed captioning (English) is pure shite. Useless. Thank you, SkySports, for such inattention to your viewers. Can this be such a difficult problem to solve, or is it too small a matter for you to care? Can @F1 fix this?
-
sean harkin
(@seanharkin3) reported
@SkySports I used to dream of getting close enough to Maggie Thatcher so that I could kick her in the ***** but it never happened
-
Ryan Schofield
(@RYANDIDCOT) reported
@SkySports Fingers crossed it keeps him out a little bit longer - no serious damage just long enough so he’s not fit enough to embarrass the nation.
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Jephania Darngawn
(@JephaniaD) reported
@UtdDistrict @SkySports Here we go again,,,so ******* tired of this sancho ****.
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😈 Ekwensu Ocha 😈
(@ExtrFreeBurner) reported
@SkySports ****, gotta hurry & cash out on those bets 😬😬
-
Mike
(@Mikeweeiner) reported
@asherdias46 @SkySports I trust a BLM founders version more than a person who has never been involved in the organization. And he said they dont care for the betterment of the black community, people have been scammed into sending them money, the owners take the money and run
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skippytv1956
(@Skippy561) reported
@SkySports This ******* talks crap & fights the same way. Remind me again how the last fight went
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Paddy Berry
(@patricksmash) reported
@SkyHelpTeam hey guys, dns issues with our broadband at home to a selection of services but mainly Microsoft centric. Everything ok over ee 4g but broken on our wireless. Just rebooting the hub now but letting you know.