Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 595
Birmingham, England 180
Glasgow, Scotland 180
Hammersmith, England 155
Hackney, England 153
Dublin, Leinster 125
Blackburn, England 106
Southwark, England 105
Manchester, England 102
Croydon, England 78
Batley, England 63
Halifax, England 56
Cardiff, Wales 47
Bristol, England 43
Derby, England 42
Hounslow, England 41
Reading, England 36
Edinburgh, Scotland 36
Ilkeston, England 35
Oldbury, England 32
City of Westminster, England 31
Enfield Town, England 28
Newcastle upon Tyne, England 27
Harringay, England 26
Nottingham, England 25
City of London, England 24
Bradford, England 23
Normanton, England 22
Liverpool, England 22
Southampton, England 21

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Chiller666 manwithnoname (@Chiller666) reported

    @SkyHelpTeam Thanks called hours on end , only been with sky broadband for a month down for over a week already

  • FpLalbert FPL Albert (@FpLalbert) reported

    @SkyHelpTeam In Gran Canaria. Can’t make calls and no data as keep getting knocked off network selection plus receiving tons of spam voicemails. Seems there are others having same problem. Do you recognise it? Can I disable voicemail in my online account?

  • _nickhorton Nick (@_nickhorton) reported

    @SkyHelpTeam new customer of yours. Had sky broadband and the first two weeks worked fine last two weeks I’ve had no connection, my devices say connected but no internet on phones. Tv is working however it’s taking 20 mins to load a programme

  • elmoelmer89 Sarah LH44 Elmer (@elmoelmer89) reported

    So @SkyHelpTeam are putting up my sky by £9 a month and most the time I have some form of issue. Can’t leave until July 😞 Been with sky well over 10 years and no loyalty back

  • IanCharlesPhoto Ian Charles Photos (@IanCharlesPhoto) reported

    @SkyHelpTeam what is up with your network. Router keeps dropping out with internet led changing from Green to orange then eventually going green again only to drop out minutes later.

  • MikylaN1992 Mikyla Noble (@MikylaN1992) reported

    @SkyUK absolute shambles the sevuce provided today.. 7 years a customer and a nightmare of hours to get no where.. I expect a response prompt

  • markland_jane CityWriter (@markland_jane) reported

    @SkyUK I’m well out of contract and I’ve had enough. I’m now paying £40 for fibre b/band and you can offer new and existing customers the same for £25? So what’s the catch? Why can’t I have a price cut down to this amount. Do I have to ring disconnect?

  • nil_equal Nil (@nil_equal) reported

    @SkyHelpTeam my sky Stream remote has broken and does not respond even after replacing the battery and following troubleshooting steps. This is the second failing remote, please can this be resolved.

  • KiddLorna Lorna Kidd (@KiddLorna) reported

    @SkyHelpTeam #skyvip can’t access my sky vip and have missed my screening of a film I had tickets to! Not happy! Why is my app all of a sudden not working?

  • dweller_o_earth Chateauneuf du Pape (@dweller_o_earth) reported

    @SkyUK Your Broadband for current customers is abysmal! Tbh I'm surprised you don't also offer a dial up service as an option. It wouldn't be too far off the speeds I currently get!

  • sirdropsalot84 Phil Stevens (@sirdropsalot84) reported

    @SkyUK why is your broadband so ******* **** and when you want to ring to sort it out you can never get anybody whatsoever tbh been waiting for a call back about my Netflix package for the past 6 months so really shouldn’t expect anything

  • lornacribb lorna (@lornacribb) reported

    @SkyHelpTeam can you direct me to the correct department to make a complaint please, thanks.

  • sugaplumhunibun Becky (@sugaplumhunibun) reported

    @SkyHelpTeam I was also never told I would be switched off from my current connection!!!

  • BaggieGibbo Kieron Gibson (@BaggieGibbo) reported

    @SkyHelpTeam Nothing wrong with Double Maths! Monday feels more like the repeatedly poor broadband speeds I am receiving...

  • jmrbnsn John Robinson (@jmrbnsn) reported

    @SkyHelpTeam OK so it’s not a problem with my phone or account, but an issue your side more generally?

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