Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 676
Glasgow, Scotland 207
Hammersmith, England 190
Birmingham, England 178
Hackney, England 170
Dublin, Leinster 112
Southwark, England 112
Manchester, England 98
Blackburn, England 96
Halifax, England 81
Batley, England 76
Croydon, England 69
Cardiff, Wales 52
Hounslow, England 47
Ilkeston, England 45
Edinburgh, Scotland 42
Oldbury, England 39
Reading, England 39
City of Westminster, England 38
Derby, England 37
Enfield Town, England 37
Harringay, England 36
Newcastle upon Tyne, England 34
Nottingham, England 33
Peterborough, England 31
Bristol, England 30
Liverpool, England 29
Portsmouth, England 29
Newham, England 24
Bradford, England 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HoCaz Howard Cazin (@HoCaz) reported

    @SkyHelpTeam @virginmedia I know there’s no outage. It’s your routers and wifi extenders that are not fit for purpose and drop connection multiple times a day. You expect me to pay more for Boost on top of current charges ‘to make #skyfraudband work’. No! Not fit for purpose @

  • Sir_RGH RGH (@Sir_RGH) reported

    @HillF1 @SkySports Awful. #WeSayNoToSprintRaces

  • JibbaJabba1980 James Buxton (@JibbaJabba1980) reported

    @SkyHelpTeam Hi -I’ve been having broadband issues since Sunday, across all devices. Other people on my street started having issues at the same time. Some of them are also on SKY. Some are on plus net. I’ve called SKY but just get the reboot the router, check the green lights...

  • dizzytix Princess Consuela Bananahammock (@dizzytix) reported

    @SkyHelpTeam 1 hour 20 mins later on to the third person. This has all been caused by a system glitch....you need to make your processes and resolutions easier for your colleagues. Awful

  • WilliamsJosh9 Josh Williams (@WilliamsJosh9) reported

    @SkyHelpTeam It now shows a problem in our local area I guess we come under Shaftesbury

  • Kieran_hunt_007 Kieran Hunt (@Kieran_hunt_007) reported

    @MarcasMhicCanna @libs7350 @SkySports My “mammy” was a single mum on a council estate and she managed fine. I have never needed two jobs and never will and my kids do fine. You’re spoon fed just as much lies as me. If you can’t afford to feed your kids don’t have them then claim poverty.

  • PropFreeLFC Crimmins (@PropFreeLFC) reported

    @obsoffootball @SkySports What other game did he play really bad in?

  • bajablonski MOODFOX (@bajablonski) reported

    @HillF1 @SkySports I like it. If it's crap they can always bin it.

  • mike_1809 Mike Pyett (@mike_1809) reported

    @SkyHelpTeam How can you describe a download speed from your broadband hub to my iPhone of 1.2 mbs “super fast” when it’s 37.46mbs over 4g.... only had your service a few days. Wifi signal doesn’t reach all rooms of my house let alone the external security cameras!

  • JibbaJabba1980 James Buxton (@JibbaJabba1980) reported

    @SkyHelpTeam So where does this leave me? You are saying there is no issue, but my self and other people on the street are saying these is an issue, all starting on Sunday.

  • 2216Kav Mark Kav 2216 (@2216Kav) reported

    @SkySports Nice suspension coming up for the 3rd umpire! What a terrible decision

  • ohhitsantonia Antonia Thompson (@ohhitsantonia) reported

    @SkyHelpTeam Hi, thank you for responding. We raised a problem yesterday evening and booked an engineer through the website. We spoke to someone on the phone as well who said the only thing we could do was to book an engineer. The issue occurred when an open reach engineer was on the street.

  • ohhitsantonia Antonia Thompson (@ohhitsantonia) reported

    @SkyHelpTeam I presume they were dealing with another issue. Then we noticed the internet had gone down but they had already gone. Open Reach have advised to contact yourselves. We want the issue resolved ASAP please.

  • MarcasMhicCanna Marc McCann (@MarcasMhicCanna) reported

    @Kieran_hunt_007 @libs7350 @SkySports Just because you do fine doesn't mean others do. When our hard working nurses have to choose between feeding their kids or heating homes then it's clear there are problems. A simple search of the increase in nos of people using food banks over the last 12 yrs is proof of this.

  • simon_bates Simon Bates (@simon_bates) reported

    @SkyHelpTeam hi getting constant unknown silent calls and can’t activate talk shield as link not working... how can we sort?

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