Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 682
Birmingham, England 211
Glasgow, Scotland 158
Dublin, Leinster 152
Southwark, England 139
Hammersmith, England 139
Hackney, England 133
Manchester, England 129
Blackburn, England 88
Croydon, England 79
Bristol, England 66
Cardiff, Wales 63
Batley, England 63
Derby, England 62
Halifax, England 60
Reading, England 52
Edinburgh, Scotland 47
City of Westminster, England 47
Leeds, England 47
City of London, England 45
Harringay, England 41
Rotherham, England 40
Ilford, England 39
Southampton, England 39
Hounslow, England 37
Liverpool, England 37
Newport, Wales 34
Oldbury, England 33
Sheffield, England 31
Plymouth, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AmeliaBostock Amelia Rose ॐ (@AmeliaBostock) reported

    @SkyHelpTeam It keeps sending me round in circles. It tells me there’s an outage in my area but then it says there are no issues. Please can someone call me because this is a pain!

  • Charlove_85 Charl (@Charlove_85) reported

    @31Photography @SkyHelpTeam They have now tweeted that there’s an issue in Manchester with connection so hopefully it gets fixed soon

  • Charlove_85 Charl (@Charlove_85) reported

    @Forrec1984 @SkyHelpTeam They have now tweeted that there’s an issue in Manchester with connection so hopefully it gets fixed soon

  • CFCAzza97 Azza 🏴󠁧󠁢󠁥󠁮󠁧󠁿⭐️⭐️ (@CFCAzza97) reported

    @VR46FPL @SkySports I couldn’t give a **** what they wanna be called, doesn’t effect me. But when they start effecting other people’s hard work and training then I’ll draw the line

  • johnmcg67000508 tim (@johnmcg67000508) reported

    @SkySports What a load of crap 💩 born a man always a 🥴🥴

  • GavWilson Gavin Wilson (@GavWilson) reported

    @SkyHelpTeam The internet just won’t work. I constantly have to revert to using 4G on my phone instead, and I can’t stream anything on Apple TV. This happens for a few hours every morning and evening. So annoying when I paid to upgrade to the top broadband package to avoid this problem.

  • KarenPVFC 👩🏼💔🐘 Karen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🐝🏝 (@KarenPVFC) reported

    @carlosmiras86 @SkyUK Also having problems!

  • Forrec1984 Chris Forrester (@Forrec1984) reported

    @SkyHelpTeam @imeldachristos Why would issue that guidance when you know it’s a wider issue?!

  • CopyHelen Helen (@CopyHelen) reported

    @SkyHelpTeam are there issues in Suffolk at the moment? Can’t access anything on my desktop

  • hansuchiex_ han’✨ (@hansuchiex_) reported

    @SkyHelpTeam What exactly is the point in you talking to customers then, when you can’t actually help😠😠 i will be contacting the ombudsman

  • VickytoriaT Vicky Taylor 💙 (@VickytoriaT) reported

    @SkyHelpTeam Good morning @SkyHelpTeam am having problems in SK7, is there an ongoing issue ?

  • nick_sm13 Nick S (@nick_sm13) reported

    @SkyHelpTeam Please keep us up to date on fixing the issue as multiple WFH frustrations! Thanks

  • mandybecks Mandy Matts (@mandybecks) reported

    @SkyHelpTeam I have no internet TW19. I’ve checked all connections etc. Can you advise if there are issues in the area.

  • carlosmiras86 Carlos Miras (@carlosmiras86) reported

    @SkyHelpTeam I have done all of that this morning (just wasted one hour of my time and nearly arrived late to work), but the connection keeps dropping. I have checked, and the landline is not working either.

  • natcracker90 Natalie Clark (@natcracker90) reported

    @SkyHelpTeam Morning! Yes have been on-line down to the lash stage of logging on to check my connectivity.

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