Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 561
Birmingham, England 179
Glasgow, Scotland 123
Dublin, Leinster 96
Hackney, England 94
Blackburn, England 89
Southwark, England 85
Manchester, England 83
Croydon, England 57
Hammersmith, England 54
City of Westminster, England 47
Batley, England 45
Derby, England 40
Bristol, England 40
Edinburgh, Scotland 36
Halifax, England 36
Cardiff, Wales 34
Ilford, England 31
Hounslow, England 30
Reading, England 29
Bedford, England 25
Oldbury, England 25
City of London, England 24
Southampton, England 23
Newcastle upon Tyne, England 23
Harringay, England 22
Liverpool, England 20
Belfast, Northern Ireland 20
Leeds, England 20
Newport, Wales 20

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WWisewolf Wendy Mason Smith (@WWisewolf) reported

    @Lath87815986 @SkyHelpTeam And sky didn't even know they had a problem

  • charcoal12g charcoal (@charcoal12g) reported

    @SkyHelpTeam Have only just received text message after Internet being down 1hr 50mins...

  • PetePromise Pete Roseveare (@PetePromise) reported

    @SkyHelpTeam It was working at lunchtime and we went out to come back to it not working. Am having to use my works BT mini hub to report this.I have turned it off and checked all cables. I have green / Red / green on my hub.

  • iamcraiggibson Craig Gibson (@iamcraiggibson) reported

    Is it just me or is being with #skymobile like stepping back in time? The coverage & service availability is dreadful (and that’s on a brand new iPhone 14)! Been in Ayr, Glasgow & Birmingham recently and constantly lose connection. @SkyHelpTeam

  • FolkerNicola Nicola Folker (@FolkerNicola) reported

    @SkyHelpTeam @lizzylucy7 Does the green broadband come back on-line automatically or will we have to do something to get back online once the outage problem has been resolved?

  • ryan_rudman Ryan6t (@ryan_rudman) reported

    @daissssxx @SkyHelpTeam Ya mines down too, it’s been down for a few hours now.

  • Natalie75406312 Natalie O'Brien (@Natalie75406312) reported

    @SkyHelpTeam It's saying no known issues. Thus is clearly not correct information. You are getting multiple tweets from people in the area who's broadband went down at the same time. There's clearly a fault.

  • green2807 Louise Green (@green2807) reported

    @markey164 @SkyHelpTeam I’m in Melksham, mine is down too!

  • mattgreen_5 Mg73 (@mattgreen_5) reported

    @SkyHelpTeam @e_l_hirst87 Outage in Atworth SN12 as well sine 14.50

  • TobyCorden Toby Corden (@TobyCorden) reported

    @markey164 @SkyHelpTeam Yes there is a problem and it’s been down for nearly 2hrs so far with no further information. I’ve done the line test as well which said there is a problem but still no further info……… @SkyHelpTeam

  • calendarboysuk Will Kane (@calendarboysuk) reported

    @SkyHelpTeam you’ve suspended my service understandably but when i call your voicemail options ask if you’re having difficulty paying but then before putting you through to someone you have to set up a DD but i need to speak with someone beforehand as my issue is difficult #help

  • WWisewolf Wendy Mason Smith (@WWisewolf) reported

    @SkyHelpTeam @NickHooper9 Well given we've been complaining and you know it is a BT issue why don't you update the misleading website

  • Iconic_94 Winnie (@Iconic_94) reported

    @Natalie75406312 @SkyHelpTeam If you want to jump these fools, Natalie, I’m down. Why are @skyhelpteam ignoring everyone within a 10 mile radius screaming there’s a problem

  • Pskyho KatieE (@Pskyho) reported

    @SkyHelpTeam @charcoal12g What is the issue Jason? As the rest of your colleagues are saying there is not a fault...

  • iamcraiggibson Craig Gibson (@iamcraiggibson) reported

    Is it just me or is being with #skymobile like stepping back in time? The coverage & service availability is dreadful (and that’s on a brand new iPhone 14)! Been in Ayr, Glasgow & Birmingham recently and constantly struggling for data access. @SkyHelpTeam

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