Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 747
Birmingham, England 218
Glasgow, Scotland 169
Manchester, England 146
Hackney, England 138
Southwark, England 136
Dublin, Leinster 134
Blackburn, England 92
Hammersmith, England 87
Croydon, England 74
Cardiff, Wales 62
Bristol, England 61
Halifax, England 60
Derby, England 60
City of Westminster, England 60
Ilford, England 58
Batley, England 57
Hounslow, England 50
Leeds, England 50
Harringay, England 48
Edinburgh, Scotland 47
Reading, England 44
Southampton, England 41
City of London, England 41
Newport, Wales 39
Liverpool, England 35
Plymouth, England 34
Norwich, England 33
Bedford, England 33
Sheffield, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Coops_Colin Colin Cooper (@Coops_Colin) reported

    @SkySports Every football match for a year and nothing has changed, if anything it’s made it worse. Play football and support the Kick it Out campaign. Taking the knee at every single game is achieving nothing.

  • MattyBrault Matthew Brault (@MattyBrault) reported

    @TheNorfolkone @AtomicCule @SkySports Kneeling at games has nothing to do with George Floyd either. Next you'll be spinning the line of Marxism. When players are specifically telling you that this has nothing to do with the organisation & they do not support that organisation, why are you saying it is? Also, educate

  • cherrymount1 cherrymount (@cherrymount1) reported

    @UswitchUK @MailOnline @SkyUK Made me wait 6 weeks to get connected. Blamed #btopenreach Even the BT engineer asked “why have you been waiting so long?” And shook his head. It was a horrible experience to say the least

  • tonyhold1 Tony Hold (@tonyhold1) reported

    @SkySports I think the sport needs a re think. Taking the knee as a ‘symbol’ has obviously lost its impact, become irrelevant almost. Black players are still getting horrific abuse on SM so something has to change. I myself now see it as pointless yet absolutely support the black players.

  • pennyross66 penny ross 💙 (@pennyross66) reported from Coleraine, Northern Ireland

    @SkyHelpTeam my internet is down at BT51 can you check if there’s likely to be a long term problem? End of the academic year is difficult enough, I have live spreadsheets to fill and a deadline to adhere to

  • runsmithyrun Smithylive (@runsmithyrun) reported

    @SkySports I think they fully understand the message behind it, the fact that more time is spent now discussing the act of taking the knee rather than talking about the real issue - the discrimination all over football shows it now has to evolve and engage people in new ways

  • robhunterhkr Rob Hunter (@robhunterhkr) reported

    @SkySports I think these patronising comments are part of the reason people are booing. Sick of been told what to do, what to like and if you don’t agree you need ‘educating’ Funny how nobody had any issue with the kick it out campaign. Maybe it’s Gareth who doesn’t understand

  • Garrymi Garry (@Garrymi) reported

    @SkySports That’s cos he’s a ******* idiot !

  • Gill_W_ Gill💙💛 (@Gill_W_) reported

    @mightywhite83 @SkySports Yes if fans hear it in the grounds they need to tell stewards who should then eject them immediately with a permanent ban. This is a far better and quicker solution to players walking off the pitch.

  • bethcolecreativ Beth Cole Creative | Abstract Artist (@bethcolecreativ) reported

    @SkyHelpTeam Suspected fault between the local exchange and my home, it says an Engineer will be out to fix but in 2-5 days. With most people working from home at the moment 2-5 days is too long.

  • AmberDowning Amber Downing (@AmberDowning) reported from Borough of Torbay, England

    So @SkyHelpTeam @SkyUK are saying that a box that is less than a year old can’t be replaced because it’s now owned by my mom and the basic package won’t cover it. They are also trying to charge £65 for an engineer. Customer service at its worse, disgusted.

  • PaulHen36062623 Paul Henry (@PaulHen36062623) reported

    @SkySports We understand, as does sir les down at QPR. Its patronising tokenism of the worst kind, utterly cringey and embarrassing. Looking forward to seeing the countries in the euros that will rightly ignore this bullshit.

  • aidan_raj Aidan Raj (@aidan_raj) reported

    @SkySports Jesus this comments are so bad @nick_allan02 @kanyewestbrian

  • Tekza_ Nkateko(Tekza) (@Tekza_) reported

    @Chelsea_HQ @SkySports @tsekeselepe he might be the solution

  • SimonM71 Simon Mulholland (@SimonM71) reported

    @SkySports This should never be booed, but it looks tired and more of an automated, token gesture these days. I think it's time to stop.

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