Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 630
Birmingham, England 183
Glasgow, Scotland 118
Dublin, Leinster 117
Hackney, England 115
Southwark, England 107
Manchester, England 107
Blackburn, England 83
Croydon, England 63
Hammersmith, England 54
City of Westminster, England 53
Ilford, England 52
Halifax, England 47
Cardiff, Wales 46
Batley, England 40
Bristol, England 39
Hounslow, England 38
Derby, England 38
Reading, England 35
Harringay, England 35
Edinburgh, Scotland 34
Newport, Wales 33
City of London, England 29
Leeds, England 27
Rotherham, England 24
Southampton, England 24
Oldbury, England 23
Bedford, England 22
Rochdale, England 21
Ilkeston, England 21

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lrh1987 Louise Howlett (@lrh1987) reported

    @SkyUK Who can I contact about my broadband connection being terrible please? I don’t know my ID to log in online and can’t get through on the phone, it’s affecting my work and is not good enough! #skybroadband #internetdown

  • ILSONROYALTY . (@ILSONROYALTY) reported

    @SkySports No he’s Villa through and through he would never dump them for money

  • andy_beck77 El Beck (@andy_beck77) reported

    @SkySports You were amongst his worst critics

  • daveknight27 Dave Knight (@daveknight27) reported

    @SkyHelpTeam what’s happening with the on-demand/catch up service? It’s saying I need to upgrade my subscription but it should be included. Helpful person on the phone said it’s being looked into but there’s loads we can’t watch!!!!!!

  • DefoNotAda BrummieBlue (@DefoNotAda) reported

    @iamenahsregor @SkySports IT WAS AN ACCIDENT. And if your hard man hadn't been charging round the pitch trying to cripple Everton players, it wouldn't have happened. GROW ******** UP.

  • dara_laughlin Dara Laughlin (@dara_laughlin) reported from Aspull, England

    @SkyHelpTeam Ive done that, and it just says there’s an outage which is usually fixed in a few hours, but it’s been 2 days now and still no update. When will this be fixed please?

  • KlassyKonsa Lets Go Thats Klassy Konsa (@KlassyKonsa) reported

    @SkySports They’re so down bad

  • AnneMarieSimps Anne-Marie Simpson (@AnneMarieSimps) reported

    Help @SkyHelpTeam my devices pick up everyone else’s broadband signals easier than my sky signal, half the house gets to signal!! I can’t find a human to contact in Sky… can you help me resolve this - I’ve a booster already and 2 Q boxes one of which just doesn’t work!

  • rossmuir1978 Rossco78 (@rossmuir1978) reported

    @SkySports Both chose to go for it. Racing incident. I’m not a Hilton fan but he was hard done by.

  • Fulhamatt Matt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺🗺️ (@Fulhamatt) reported

    @mowglib @captainstaino @SkySports What for? A racing incident? Would Hamilton fan boys want Max banned, yeah, probably. Racing fans? No. It was what it was. No ban required, Lewis got a penalty which he managed to overturn.

  • johnbar58239157 john barnard (@johnbar58239157) reported

    @SkyUK Never watched it and I’ve no intentions to ever watch it

  • 09Yogiibear Dan (@09Yogiibear) reported

    @SkyHelpTeam I used to work on behalf of openreach so I know how all of that works. This issue has been picked up on by one of your team at least a month ago and nothing has been sorted out. I’m really thinking about cancelling my account and going elsewhere with reliable broadband service

  • arthurjperkins Arthur Perkins (@arthurjperkins) reported

    @SkySports Yes….but, as he didn’t at least an apology would have been appropriate! Unfortunately, he can never be in the wrong.

  • yeahmark0 mark 🗿 (@yeahmark0) reported

    @Labilefc @SkySports He is you idiot

  • FactorOne Brandon *Fossil Chops* Worf (@FactorOne) reported

    Just finished catching up on the F1 race from yesterday. I get that SkySports is a UK network, but the gratuitous amount of stroking off they did over Lewis Hamilton winning the British GP is just silly.

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