Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 704 |
| Birmingham, England | 217 |
| Glasgow, Scotland | 162 |
| Dublin, Leinster | 154 |
| Southwark, England | 143 |
| Hackney, England | 135 |
| Hammersmith, England | 131 |
| Manchester, England | 129 |
| Blackburn, England | 82 |
| Croydon, England | 81 |
| Batley, England | 72 |
| Bristol, England | 66 |
| Cardiff, Wales | 63 |
| Derby, England | 60 |
| Halifax, England | 59 |
| Reading, England | 52 |
| City of Westminster, England | 48 |
| Edinburgh, Scotland | 46 |
| City of London, England | 45 |
| Leeds, England | 44 |
| Ilford, England | 42 |
| Harringay, England | 42 |
| Southampton, England | 42 |
| Rotherham, England | 42 |
| Hounslow, England | 39 |
| Liverpool, England | 38 |
| Newport, Wales | 37 |
| Sheffield, England | 33 |
| Oldbury, England | 33 |
| Plymouth, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
SoullessBoar
(@BoarSoulless) reported
@SkyHelpTeam I cant access any of the info on the MySky app. Keeps timing out saying the page is restricted. Are there any issues you know of?
-
Billy Kerr
(@wlk1955) reported
@SkyHelpTeam Don’t see the point in a “ Helpline” if you can’t help. But thanks anyway
-
Lyn Magee
(@LynMagee1) reported
@BBCWatchdog @SkyHelpTeam @OpenreachHelp we have been without Fibre broadband in AB22 area since Monday 30th January. Sky can’t tell us anything apart from it’s an outage at the telephone exchange and Openreach aren’t providing updates. No communication - help!
-
Mr_Trelkovsky
(@richardhj) reported
@SkyHelpTeam hi there. Is Sky On Demand not working in Manchester? Says ‘we’re having trouble reaching this service now’.
-
Chris Varley
(@bigcee75) reported
@MyUnitedView @premierleague @SkySports This is City, the worst they'll get is a slap on the hand and told not to do it again until they do and the process is repeated
-
kim
(@kim17948225) reported
@SkyUK can yo sort your internet provider out, your the shittest network i have ever been with. I just wish we could have been on virgin
-
Billy Kerr
(@wlk1955) reported
@SkyHelpTeam What cannyou do to help ?
-
Paul
(@8gzd8k76nM) reported
@Shadows_Trains @SkyHelpTeam @bt_uk Neither, they are service providers not network providers
-
Si
(@Prem2014) reported
@SkyHelpTeam What’s going on with the 4G mobile data service? It’s not connecting! 3G connects but takes an eternity.
-
Jim Brooks
(@JimBroo98923478) reported
@SkyHelpTeam @jackiedee1969 Thanks for the reply byt in the meantime how do I make / receive calls , I'm paying for a service for 3 phones with sky and not able to use any of them. Not even a warning this would be happening
-
jonathan charles barker
(@jonatha89431253) reported
I am sick to death of you @skysports right now as you keep screwing around with the NBA coverage, one min its the local philadelphia network then all of a sudden its ESPN's coverage of the exact same game
-
J1m of the Endless
(@D0ct0rJ1m) reported
@SkyHelpTeam Funny kind of outage, basically every afternoon for 15 days, and don't know if anyone else nearby affected, our engineer booked tomorrow better turn up
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Ryan Jordan Clark
(@RyAnJoRdAnClAr4) reported
@SkyUK fix your internet. 🖕
-
James Beeson-Markley
(@JamesBeesonMa11) reported
@NetballSL @SkyNetball @SkySports Loughborough lighting I support
-
Minister Without Portifolio
(@RiffOsoro) reported
@SkySports A video taken in my country but I can't view it. I just wish one day such accounts be reported and suspended because this is just garbage juice type of behavior