Sky Outage Map
The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Hayton (@JenniferHayton_) reported from Sheriff Hutton, England@TheLadyFuchsia @SkyUK And that it’s still very poor speed that is not meeting your guaranteed speed that you are paying them for which is a breach of your contract.
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Sharon Bowles (@sharonmbowles) reported from Cringleford, EnglandThis @SkySports Transfer Show is utter crap.
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Caroline Manners (@tigercat004) reported from Maidstone, England@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Wireknox (@wireknox) reported from Warrington, England@lonnyypops @Saints1890 @SkySports @TheRFL Thats awful.
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Dec (@DeclanParnell) reported from Gildersome, EnglandJust another rainy day and @SkyUK shits itself and can't find a satellite signal. #NiceOne Just before Premier League kicks off.
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Warren (@warrensheehan1) reported from Garrane, Munster@ALANBARRY6 @JimWhite @SkySports Would Jim White ever put that ****** phone down, what a ********
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mark bradbury (@markbradbury72) reported from Portsmouth, EnglandThank **** the window is now shut, worst one yet for made up stories 🙈 #coys #spurs #skysports
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SP (@PelosiSte) reported from Stockport, England@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
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Chris Atkins (@Chris1985Atkins) reported from St Albans, EnglandLove the fact @SkySports still have biased commentators watching these games. Laughable. Never gonna change is it @ColB333 @MattHollywood86 #joke
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enjoyahonestlife (@jubedbashir) reported from Tottenham, England@SkyHelpTeam not the greatest service I expected for paying nearly £40 per month for home tel/Broadband, 1mont poor service and it just feels no one is interested in getting it fixed, feel really let down. I am takin service back to EE.
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Joan McAlpine (@JoanMcAlpine) reported from Edinburgh, Scotland@SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.
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Billy⚒⚒ (@BillyWhufcCoyi2) reported from Maple Cross, EnglandWhy ******** is @SkySports looking like @SkySportsNews tonight doing my nut in
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David Swales (@DaveS5555) reported from Skelton and Brotton, England@SkySportsPL @SkySports Utd spent the most and fans still moaning, most expensive player and still not happy. We’ve made £170 million, not a bad window 🤣.
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G-Mac (@GreggMac11) reported from Warrington, England@SkyHelpTeam Can you please provide me with a number for the Sky Help text service as I simply don’t have the time for another 1.5 hour wait on the phone today. Thank you
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Lee Hewat (@Leebo_OM) reported from Edinburgh, Scotland@shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!