Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 679
Hammersmith, England 195
Glasgow, Scotland 192
Hackney, England 173
Birmingham, England 159
Southwark, England 120
Dublin, Leinster 97
Blackburn, England 96
Manchester, England 90
Halifax, England 81
Croydon, England 79
Batley, England 74
Ilkeston, England 48
Cardiff, Wales 47
Hounslow, England 44
Harringay, England 43
Edinburgh, Scotland 43
City of Westminster, England 41
Bristol, England 39
Nottingham, England 39
Newcastle upon Tyne, England 37
Reading, England 37
Enfield Town, England 34
Portsmouth, England 33
Prestonpans, Scotland 32
Oldbury, England 30
Peterborough, England 29
Brentford, England 28
Newham, England 26
Liverpool, England 26

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • yettis_toes Yetti (@yettis_toes) reported

    @SkyHelpTeam Service down in South London area with displayed ‘technical fault’. Are there known problems?

  • CliffDawson7 Cliff Dawson (@CliffDawson7) reported

    @SkyUK can someone help, trying to by sky stream, got to the very end where I approved payment from my bank to then saying something went wrong trice, to now my email is locked out. Can’t find a number to call as I’m a new customer, and when called it just say can’t match my num

  • DrChrisHope Chris Hope 🇪🇺🇬🇧🔶 #FBPE #FBPPR (@DrChrisHope) reported

    @SkyHelpTeam We’ve noticed a charge for a pay-per-view boxing match on our account. We NEVER watch boxing; in fact I personally loathe it. There’s no way it was bought by accident. Your customer services basically called us liars & closed our complaint. What should we do next?

  • ashleyharris Ashley H (@ashleyharris) reported

    @SkyUK I’d love to swap. My Sky Q is terrible constantly loosing signal or internet! My WiFi is perfect as Amazon fire stick is fine. If I could swap out SkyQ for this I’d be happy!

  • RicPickford Ric "I move people" Pickford (@RicPickford) reported

    @lee_m987 @SkyHelpTeam All sorted and over the phone... who'd have known. (Although I love a good Chat Service when proper employees are manning it).

  • pooley91 Mike (@pooley91) reported

    @SkyUK Streaming over WiFi ? I guess it might work if you fix the firmware on the Sky Hub so that it doesn’t reboot 5 times a day (yes, it’s been replaced and the new one does the same thing)

  • AnimalShrew Animal (@AnimalShrew) reported

    Having to resort to DVDs tonight Internet is awful thanks @SkyHelpTeam and @OpenreachHelp

  • Chriswalshuk1 Chriswalshuk (@Chriswalshuk1) reported

    @SkyUK £100 in a voucher is **** all, arrive on the countries shores and you get £150 per week voucher, free board and lodgings and free legal aid.

  • Shanks1971 Manicks Shankar (@Shanks1971) reported

    @SkyHelpTeam broadband in my area (IG6) has been slow or down most evenings for past two weeks. Sky support told me they are fixing a mast issue in my area last week. It’s still the same. Very frustrating.

  • HuffenSKuffen Adam coombs (@HuffenSKuffen) reported

    @Dariot27gmailc1 @SkyHelpTeam Exactly the same situation for us. It’s incredibly frustrating. They just follow the same process regardless of what situation you are in. After 7 weeks you would expect someone at Sky to do something above and beyond to help a customer out.

  • Mark_bingo_Read Mark Read (@Mark_bingo_Read) reported

    @DiamondMatt @Argyle @SkySports No, he’s shite and better off down here!

  • mdohkar Michael Doherty-Kardos (@mdohkar) reported

    @SkyUK if Sky is a paid for service, why do we have to sit through unskippable adverts on the SkyGO and SkySports Apps ?!

  • Nedu2010 Nedu2010 (@Nedu2010) reported

    @tarmactorque So you’re claiming Max had for example SkySports F1 and Ted Kravitz in his corner for 98% of the time in 2021…??! You either don’t understand percentages or have never watched the heavily biased @SkySportsF1 and their Chief Aggressor and sniper Ted Kravitz Unprofessional man

  • LewisDallimore1 Lewis Dallimore (@LewisDallimore1) reported

    @SkyHelpTeam Hi Tony. Yes, it’s on an Xbox. Usually no issues at all.

  • skipper68uk Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    another day of asking and being ignored @SkyHelpTeam why is my @netflix not working on SKY Q Mini 001 does not work have to update software every bloody time ! beyond a joke now

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