Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 738
Birmingham, England 218
Glasgow, Scotland 169
Manchester, England 146
Hackney, England 137
Southwark, England 136
Dublin, Leinster 133
Blackburn, England 92
Hammersmith, England 86
Croydon, England 74
Cardiff, Wales 62
Bristol, England 61
Halifax, England 60
Derby, England 60
City of Westminster, England 60
Ilford, England 58
Batley, England 55
Leeds, England 50
Hounslow, England 49
Harringay, England 48
Edinburgh, Scotland 47
Reading, England 44
Southampton, England 41
City of London, England 41
Newport, Wales 38
Liverpool, England 35
Plymouth, England 34
Bedford, England 33
Sheffield, England 32
Norwich, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jsh_rob RobJSH (@jsh_rob) reported

    @SkyHelpTeam No known issues in the area. No confirmations that the engineers I've been booking have even come to the job. No updates. We pay for the most expensive tariff too. What a joke.

  • Russell__M Russell M ** #FBPE = #CupidStunt ** (@Russell__M) reported

    @SkySports Don't these perverts get on your bleeding nerves, never shut up about inclusion in sport. Luckily there a #king minority and always will be.

  • Big_Hag Alfie Solomons🤠 (@Big_Hag) reported

    @RichieCLS @SkySports @MarcWailes Even invited him down when I was playing on a Saturday

  • rustypaul1006 Paul Lewis (@rustypaul1006) reported

    @SSE are literally THE worst for customer service, on a par with @SkyUK maybe. Do not, and I repeat DO NOT purchase energy product from them.

  • APACHE11111 RAJ TAJ MAHOOD (@APACHE11111) reported

    @SkySports Ruiz never hit him clean once.

  • Haylzhope Haylz 💙 (@Haylzhope) reported

    Broadband back on. wasn't an isolated issue seeing as the whole area went out, not just sky customers. Why we weren't told this when others in the area were?! Or was it to get me to spend money on getting someone out to 'fix' it?? @SkyUK switching when the contract ends!

  • iqbal_995 Iqbal 🇧🇩 (@iqbal_995) reported

    @SkyUK I’m disappointed in your customer service. Appalling to find out that you want my unwell parents to pay for an incorrect phone bill. Bill came up to over £100+. Please can someone from your customer service look into this!

  • Ian_Austin_ Ian Austin (@Ian_Austin_) reported

    Take my money, but offer no help @SkyHelpTeam "Well don't recognise this number, so bye"

  • BrexiteerScouse Scouse Brexiteer (@BrexiteerScouse) reported

    @SkySports @WillGreenwood #LionsPodcast... WTF is the uber **** @campbellclaret on here for FFS 😡😡 Switching over ASAP 😡

  • Julesjim Manu F (@Julesjim) reported

    @SkyHelpTeam Our broadband is down for the second time today in SW8

  • LeeSwift_85 Lee Swift (@LeeSwift_85) reported

    @SkySports Rather stick pins in my eyes than pay for that ****

  • by_rubies Sweet Treats By Rubies (@by_rubies) reported

    Confused as to why I've spent the past half hour trying fox my sky broadband. @SkyHelpTeam Any issues in the SE of London I should know about

  • Big_Hag Alfie Solomons🤠 (@Big_Hag) reported

    @RichieCLS @SkySports @MarcWailes Berti Vogts let me down I even wrote to him after the South Korea defeat for a game

  • delores8225 Yvonne Jackson (@delores8225) reported

    @Smite420hijo @SkySports It shouldn't be 'part of the job.' Her 'job' is to play the game. Who the hell is 'the media?' If it causes distress for a person to engage in answering questions thrown at them by the media (many of them silly, stupid, and redundant) it should be her right. We don't own her.

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

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