Sky Outage Map
The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mrme1998 (@mrme1998) reported@SkyHelpTeam @JimSwidenbank Not ******* good enough! I’m not getting paid to work from home yet again because you have **** Wi-Fi what a joke
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Kai (@Kai_Stone) reported@eaglegard @SkyHelpTeam The half *** response we got yesterday advising us of a know issue that we clearly already knew wasn’t helpful in the slightest. To then pointing us to a link that didn’t work or when it did, would only advised there’s an issue which again we already knew. Poor Service and Supp.
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ℝ𝕒𝕙𝕚𝕚𝕞 𝕄𝕠𝕙𝕒𝕞𝕖𝕕 (@RahiiMohamed) reported@buckall @MiddleEarthLFC @SkySports Some people are just stupid beyond belief sadly
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Ian Collins (@IanCollins67) reported@SkyHelpTeam @mark_swaby stop referring people to this link - it does not give any information on what’s going on - utterly useless service
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@Daffodil-03 (@daffodil_03) reported@SkyUK Maybe it’s a better idea to help your paying customers first! Our WiFi is consistently **** but you know we have no option to get it elsewhere & repeatedly get fobbed off! Please sort it out #skybroadband
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★Ruby★ (@mocasbiggestfan) reported@SkyHelpTeam God. My internet access has been gone since what? 9-10pm last night? My devices are running on mobile data (seems to work better than sky, even when running lol). I haven’t got unlimited and I’m running out. Hurry up and get your **** together Sky.
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Cameron Shorter (@CameronShorter6) reported@SkyHelpTeam Sky this is ridiculous, internet went off and 18:30 yesterday when I was needed on a work related call, 10:40 the next day and it’s still down.
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Zoe Spoor (@zoespoor) reportedBetween @SkyUK (who I’m currently in the process of leaving anyway due to shocking service and signal) and @O2 my day is screwed!
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Helen Dennis (@HelenDe32491817) reported@NoHeroes94 @SkyHelpTeam @JamieLavery_ Absolutely I am in Resolven, Neath and internet been down here since last night 😡
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El.Jefe (@index_el) reported@SkyHelpTeam @shaktuk Please let the engineers know they are obviously **** at their job. Mines been out since 8pm yesterday
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Gandalf The Red (@MiddleEarthLFC) reported@buckall @SkySports Treason is an execution offence in most nations. Its nothing special. Good riddance to bad rubbish.
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Emily Rose Bull (@emilyrose_91_x) reported@SkyUK not happy at all! Trying to work from home & the internet has gone down so having to hotspot my mobile data! 🤬 when will this be resolved!? #NotHappy #SkyBroadband #SkyBroadbandDown
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shell (@Shellclaxton) reported@SkyHelpTeam any update on when we will be getting Internet back or compensation we will recieve for such a long and widespread problem?
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🏴 #DCA 𝕂𝕪𝕝𝕖 𝔻𝕖𝕤𝕞𝕠𝕟𝕕 (@kyledesmond90) reported@SkyHelpTeam any update on when the Internet is going to be back up? been down for me in Cardiff since 10:05 last night.
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AnGrY_DaD (@Bluesteel543) reported@SkyHelpTeam unacceptable level of service.