Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 702 |
| Birmingham, England | 220 |
| Glasgow, Scotland | 164 |
| Dublin, Leinster | 155 |
| Southwark, England | 143 |
| Hackney, England | 133 |
| Hammersmith, England | 131 |
| Manchester, England | 130 |
| Blackburn, England | 85 |
| Croydon, England | 82 |
| Batley, England | 70 |
| Bristol, England | 67 |
| Cardiff, Wales | 62 |
| Halifax, England | 61 |
| Derby, England | 61 |
| Reading, England | 53 |
| City of Westminster, England | 48 |
| Edinburgh, Scotland | 46 |
| City of London, England | 46 |
| Leeds, England | 45 |
| Southampton, England | 42 |
| Rotherham, England | 42 |
| Harringay, England | 42 |
| Ilford, England | 41 |
| Hounslow, England | 39 |
| Liverpool, England | 39 |
| Newport, Wales | 37 |
| Oldbury, England | 33 |
| Sheffield, England | 32 |
| Plymouth, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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arron sandford
(@rincewind28) reported
@SkyHelpTeam I need help. Im trying to get my broadband renewed by the sales team say there nothing they fan offer and the customer service keep saying call back. Is there anything that i can do as not happy with the service so gar
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Gary Russell
(@gjrrox) reported
@SkyHelpTeam Ok, yes IT IS an upgraded broadband service
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ADG Thoughts
(@ADG_86) reported
@1InAMillion97 @SkyHelpTeam I always have problems with sky wifi, especially when trying to game online.
-
rich wilkinson #Glazersout
(@worksop69) reported
@AbsoluteMuppett @elcynngwa @SkySports But he doesn't say anything about Leicester (in 3rd) having won twice as many penalties as the bin dippers & also 4 more than United!!...wish he'd stop moaning like a little ***** blaming every ****** but themselves when they play like dog ****...
-
Use Code Sweatz #AD 💸
(@SweatzFNBR) reported
@nautiousfn @SkyHelpTeam yeah thats just the area you live in you cant fix that
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Mark Edmonds
(@MarkyQPR) reported
Do @SkyUK really think I want to wait over an hour for help? What a joke
-
Chris
(@kellyophonics) reported
My internet keeps going down and has been the last 2 weeks, @SkyHelpTeam sort it out we are in a lockdown I’m sat in my room I need to pretend I have a connection to the outside world
-
Tracy Jones
(@tracytaffyj) reported
Love being told i keep calling the wrong department @SkyUK when infact its their agents who have been transferring me!! Great customer services!
-
Gary Russell
(@gjrrox) reported
@SkyHelpTeam I am an existing customer , this is an upgraded replacement hub
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Anil Suwan
(@ASuwan22) reported
@SkySports No this **** again
-
JAMESFF
(@JAMESFF9) reported
@SkySports Forfeit the game then.Always the victims,its never your fault.
-
Rachel palfreman
(@Rachelpalfrema2) reported
@SkySports Well they won the other day. No problem. There just mind games.
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Switxhh
(@Switxhhh) reported
@SkyHelpTeam Been round in circles with “reaching out” to your teams and no change. Paying excessive amounts of money for crap internet. What’s gonna change this time?
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Lianne Sykes
(@lianne_sykes) reported
@SkyHelpTeam your customer service is appalling. On telling 2 of tour colleagues i only have 1 tv. They ignored that fact and tried to up sell me multiroom, presumably for a better commission. I highly recommend you retrain your staff, to listen to the customers needs first.
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Sarah
(@sarah_boirin) reported
@SkySports rubbish, bet they can field a 1st team squad no problem