Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 566
Birmingham, England 179
Glasgow, Scotland 118
Dublin, Leinster 107
Hackney, England 101
Blackburn, England 93
Southwark, England 90
Manchester, England 88
Croydon, England 59
Halifax, England 46
Hammersmith, England 44
City of Westminster, England 44
Batley, England 43
Cardiff, Wales 42
Ilford, England 40
Bristol, England 38
Hounslow, England 36
Derby, England 35
Edinburgh, Scotland 34
Harringay, England 30
Reading, England 27
City of London, England 26
Oldbury, England 25
Newcastle upon Tyne, England 24
Newport, Wales 23
Bedford, England 23
Rochdale, England 22
Peterborough, England 21
Liverpool, England 21
Leeds, England 19

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • robwynjones Rob Wyn Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🙏 (@robwynjones) reported

    @SkyHelpTeam I wasn't notified of any price increase. Email said prices for 12 months - but told on phone increasing but don't know when! I've put notice in to cancel. End of contract 11th May. So you cannot make offers between then?!

  • EmmaNinjaNerd Emma-Rose (@EmmaNinjaNerd) reported

    @SkyHelpTeam can I please have a customer service number specifically for cancelling my services? Thank you

  • aaalec Alec Wilsøn (@aaalec) reported

    @SkyHelpTeam why is the Netflix app so useless? Apple, paramount, prime, itv, iPlayer, no issues, half the time the Netflix app won’t even open, if it’s actively added as part of my plan, it’s not good enough

  • Save_blighty George Hellis (@Save_blighty) reported

    @SkyHelpTeam my broadband has been down for over 2 weeks and apparently nobody can tell me when someone is coming to fix it apparently openreach is having problems sending someone to fix it please sort this out

  • desger desmond kerr (@desger) reported

    @SkyHelpTeam hi having trouble downloading on my skyq tonight (on demand/cinema etc), apple tv not working either. Youtube/iplayer etc all working? Any ideas

  • Firetruck_125 🇬🇧 Harry (@Firetruck_125) reported

    EVERY. *******. NIGHT. FIX YOUR **** @SkyHelpTeam

  • emz21783314 emz (@emz21783314) reported

    @virginmedia It’s been 2 days i haven’t got internet virgin media i’m leaving you when my contract finishes big mockery the money you guys get from me is unbelievable and you won’t even compensate for it such a shame you guys deserve to be shut down @SkyUK her i come to reactivate my account

  • LaurasCarousel Laura Gillies (@LaurasCarousel) reported

    @SkyHelpTeam hi sky, any update on when the issues affecting the EH24 area will be fixed? Internet been down since 8:30pm Tuesday night.

  • reddevilste69 Reddevilste69 (@reddevilste69) reported

    @SkyHelpTeam FFS sort you're internet out in the Durham area it's a joke, you quickly put you're prices up and deliver terrible service, if you ain't increasing your prices fair enough however you are stopping me working from home which will affect me in the pocket then you lot

  • DJWMarathonMan David (@DJWMarathonMan) reported

    As @Carra23 says @HKane should be embarrassed for that falling down after Everton player poked his face but what’s more embarrassing #SkySports #football

  • imtheotherbose Abhishek Bose অভিষেক বোস (@imtheotherbose) reported

    @SkyHelpTeam @SkyUK after having endless chat with so many folks from so many departments since 3 months, your network team couldn’t solve the problem. Every call same questions, same answers but different agent. So after 5 years, I quit. #Incompetence

  • Keiran_Mark Keiran Griffiths (@Keiran_Mark) reported

    @SkyHelpTeam @skytv Has got to be the worst firm going. Last few months taken out the direct debt late and today, (on time) have taken way to much out 🤬. Time to kick off at senior management.

  • _CtrlCam Cam Rellim (@_CtrlCam) reported

    If you’re still paying for SkySports, Netflix, Movies, boxing, DAZN, literally any subscription; then you’re stupid. Just get a fire stick… If you don’t know how/where to get one then message me 👇

  • paulmeaden89 Paul (@paulmeaden89) reported

    @SkyHelpTeam It is generally very glitchy, freezes/crashes all the time and the removal of the ability to record tv was a terrible decision.

  • SagarKumarChow2 Sagar Kumar Chowdhury (@SagarKumarChow2) reported

    @Chels_HQ @SkySports It’s not but just loving the club. We fans also love our club, do we get the job? No. You get the job at the merit. There is no merit in appointing him. Our manager dragged us down with Potter, and now this.

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