Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 636 |
| Glasgow, Scotland | 184 |
| Hammersmith, England | 180 |
| Hackney, England | 149 |
| Birmingham, England | 137 |
| Southwark, England | 111 |
| Dublin, Leinster | 104 |
| Blackburn, England | 89 |
| Manchester, England | 88 |
| Halifax, England | 78 |
| Croydon, England | 78 |
| Batley, England | 70 |
| Ilkeston, England | 49 |
| Cardiff, Wales | 45 |
| Harringay, England | 40 |
| Hounslow, England | 38 |
| Nottingham, England | 37 |
| Edinburgh, Scotland | 37 |
| Bristol, England | 36 |
| Reading, England | 34 |
| City of Westminster, England | 34 |
| Enfield Town, England | 33 |
| Newcastle upon Tyne, England | 33 |
| Prestonpans, Scotland | 32 |
| Oldbury, England | 29 |
| Peterborough, England | 29 |
| Brentford, England | 27 |
| Portsmouth, England | 27 |
| Crawley, England | 23 |
| Liverpool, England | 22 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Abbott
(@JoeAbbott1989) reported
@SkyHelpTeam My neighbour has got through to BT who have informed him there is a major outage and no date for it to be fixed yet, sothey are sending him a 4G hub as a stand in until it’s fixed. Can sky do the same for us?
-
Karl
(@kdpatton84) reported
This ref is horrendous @EFL @Boro as bad as I have seen @SkySports
-
Jon Williamson
(@williamson_jon) reported
@SkyHelpTeam why is it that my internet gets better when I carry out a speed check but then drops when I don’t have the check open? You have major issues with this internet service. It needs to be resolved
-
Dr Robert Neville
(@the_omega_man_1) reported
@SkyHelpTeam see you’re sticking my subs up again..been with you 30 years & never get any offers,sick of having to haggle every 18 months to get your ridiculous prices down..how can you justify pushing prices up when people are struggling? #skytv
-
david taylor
(@davidtaylor57) reported
@Gavinquinn4 @SkyHelpTeam no problem
-
Ethan Phillips
(@Eth_Phillips1) reported
@galaxyssimplest @SkyHelpTeam Ours has also been down for 48 hours in Gravesend…just keep getting told it’s being looked into. Now having to travel up to the office just to get wifi😕
-
April may
(@b4myt1me) reported
@bt_uk @SkyHelpTeam can you please offer an estimated timeframe for internet connection being restored at NR270QA please, the whole street is down
-
mark sweeney
(@sweens13) reported
@SkySports *************** with there poor showing of premier league football these days,we should be able to view every EPL game live and not have to hunt for crappy streams.
-
Mark Gibson as Poundbury gas
(@MarkGib45193404) reported
@SkyHelpTeam #skyglass absolute waste of money. Having so many issues with it, not a happy camper.
-
Mark Lambourne
(@mlambourne) reported
@SkyHelpTeam hi, our broadband had gone down several times this evening in OX4, any idea why?
-
jäy
(@galaxyssimplest) reported
@SkyHelpTeam Thanks Liam, I have checked, but neither of these service issues are effecting my area. Could this be possibly due to storm Eunice or Franklin? Awaiting your reply :)
-
Natalie Rowe
(@RealNatalieRowe) reported
@SkyHelpTeam Eventually spoke to someone, Broadband prob now seems to have been solved, other issue re being overcharged I’ll deal with tomorrow as that department is now closed. If any further issues I’ll get back to you. Thanks
-
Steve Mowat
(@SteveMowat4) reported
@SavMondo @chrisagnew84 @SkySports As someone who sits in racing cars a fair bit, all I’ll say is the moment Max should have been turning left to make the apex of the left turn he was bouncing over kerbs and going straight on. The move was never on and Ham had every right to close out the corner as he did.
-
Phillybinnion
(@philipjustice66) reported
@SkySports Truly terrible, we’re wondering if it was offside and you show two angles that it’s impossible to see. Poor editing #NFFC
-
Jacob H Christensen
(@Jake_Highlander) reported
@SkyHelpTeam Please train your staff properly, spent 15 mins on hold and told need to speak to an engineer as had no sat signal, turns out it was just a change of setting due to my communal dish.