Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 695
Birmingham, England 218
Dublin, Leinster 153
Glasgow, Scotland 152
Southwark, England 139
Hackney, England 129
Manchester, England 125
Hammersmith, England 125
Croydon, England 82
Blackburn, England 73
Batley, England 71
Cardiff, Wales 66
Bristol, England 66
Halifax, England 57
Derby, England 56
City of Westminster, England 49
Ilford, England 48
Reading, England 47
Leeds, England 46
Harringay, England 45
Edinburgh, Scotland 45
Southampton, England 45
Hounslow, England 41
City of London, England 41
Rotherham, England 39
Newport, Wales 36
Liverpool, England 36
Plymouth, England 33
Oldbury, England 32
Sheffield, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LukeHol36367563 Luke Holden (@LukeHol36367563) reported

    @SkySports Yet if it ended up a loss or draw he'd be the worst asset for england. Same old English media hype

  • GnollMarauder Will Crowell (@GnollMarauder) reported

    @SkySports Well yeh good win. But shooting ourselves in the foot with left footed players on right and visa versa everytime we got in behind we trying to cut back. Which means less shots and less service to our best player the striker?? England frustrate me so much haha

  • schapps81 Steve Chappell (@schapps81) reported

    @SkyHelpTeam I have, but the WiFi is dreadful. We are constantly having to disconnect our phones to the WiFi as it’s awful. Plus our other box that works through WiFi struggles to connect.

  • studdy2k Stuart Mooney (@studdy2k) reported

    @tom_muldowney @SkySports Decent sid? I thought they where terrible. They haven’t improved since the World Cup, and there best player is a 35 year old, our squad is a million times better. We won, it was comfortable, but Kane wasn’t involved a right back at left back, we went defensive soon as we scored.

  • JohnPearce984 John Pearce (@JohnPearce984) reported

    @RobertF64352503 @SkySports It's a strange mentality that the English have. When you have success (Rugby 2003, Cricket World cup 2019) it's down to either poor opposition or luck!! yet vilify managers/team who show real talent for trying to get to number 1!! I find it rather bemusing.

  • keiron82281100 keiron (@keiron82281100) reported

    @SkySports Never ever accept taking a knee for George Floyd because make no mistake that’s what it’s for

  • keyfordtri Jamie Evans (@keyfordtri) reported

    @SkyHelpTeam Yes done all of that so many times. Service just not fit for what is advertised! Waiting for end of contract to try else where! Had enough!

  • Karelcb2 🇬🇧🇺🇸I'm Just Saying.. (Two)🇮🇱🏳️‍🌈 (@Karelcb2) reported

    @SkyHelpTeam My Broadband has been down for 7 HOURS and in that time I've had just ONE text saying you're aware of it. It's the 2nd time in 3 days I've been without a service. Time to switch to a provider who actually gives me what I pay for!

  • ddomsaradu Domsa Radu (@ddomsaradu) reported

    @SkyHelpTeam Yes… but is awful, it takes ages for a page to load, is very slow, sometimes non existent, it’s terrible and it’s been like that for a week already…

  • got_motor Why (@got_motor) reported

    @SkySports Gary Neville is not very bright as Fergie said and Valencia found out Southgate is useless a 1-0 with 2 shots on target in 90 minutes you think he had just won the World Cup He does the same with Ole at UTD old boys network looking after mates

  • LearnGreekLang #FBPE 🔶 WhoDoUCareAbout? (@LearnGreekLang) reported

    @SkyHelpTeam Extraordinarily poor service. Weak passive aggressive hiding behind a bad slow website. @Ofcom

  • studdy2k Stuart Mooney (@studdy2k) reported

    @SkySports It was poor let’s be honest, talent bailed him out

  • schapps81 Steve Chappell (@schapps81) reported

    @SkyHelpTeam There are issues. Your WiFi is awful. I can’t get connected to the WiFi daily & me & my wife are constantly having to turn WiFi off & use our data at home. Which is ridiculous.

  • Teddybe55708485 ~Teddybear~ (@Teddybe55708485) reported

    @SkyHelpTeam Hey, your WiFi has been playing up for the past couple weeks and just now, it's been as slow as ever. Everything keeps on buffering and I have to use mobile data in my own home. Please have a look at fixing this problem

  • whoelsebutmatty m (@whoelsebutmatty) reported

    you must be the worst broadband we have ever went with, nice one @SkyUK 👍

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