Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• MDA Cooper (@The_real_gbear) reported 5 minutes ago

  @SkyUK broadband has been really terrible. It's off more than it's on! Due to it not being off all the time we are not entitled to compensation. We cant check on the young one with the wifi camera. We cant work from home. No Netflix...etc Its becoming an absolute farce!!!

• Sophie Sweatman (@sophsweet) reported 7 minutes ago from Falmouth, England

  @SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.

• Voorhees (@Voorhees691) reported 8 minutes ago

  @MrAFoster @SkyHelpTeam Ditch em mate. They've spent the past year trying to sell me on "upgrades" for faster speeds when local area doesn't even support that. They bricked my xbox games, when changing over credit cards because "they do that" disconnecting anything your signed into

• Brady (@Bornalady91) reported 9 minutes ago

  @skytv @SkyHelpTeam we were upsold a skyQ package & had nothing but problems since. It freezes daily during recordings and live TV, needs reset. How on earth do we go back to the old box? This is absolutely ridiculous. £50 a month. Might as well take that money and just burn it.

• Chris (@TurnerChriss) reported 12 minutes ago

  If @SkySports hyped up League 1 and 2 with stats, analysis etc...in the same way they did the Prem & Championship, then it'd really help boost it! At least show a couple of games a week instead of every few months! Give it the credit it deserves! @SkyBetLeagueOne @SkyBetLeagueTwo

• Aiden 💙🌹🇬🇧 🇪🇺 (@RockSaltLife) reported 13 minutes ago

  @SkyHelpTeam We have 6 but not used all the time. 2-3 max. It's in the next room but we also have wifi extenders. They were fine until Friday and now even streaming videos or loading pictures can take forever. Also, just connecting to the router directly also has the same issue.

• Roadman G (@g_roadman) reported 19 minutes ago

  @SkyUK Why has my broadband in the Dartford/Gravesend area been down all day? I work from home and this is causing me problems, given the difficulty of working using a mobile hot-spot! When are the problems expected to be resolved?

• MDA Cooper (@The_real_gbear) reported 20 minutes ago

  @SkyUK broadband has been really terrible. It's off more than it's on. Due to not being all the time we are not entitled to compensation. We are unable to check on the young one using the wifi camera and not been able to work from home. It's just becoming an absolute farce!!!

• Aiden 💙🌹🇬🇧 🇪🇺 (@RockSaltLife) reported 27 minutes ago

  @SkyHelpTeam Hi tried the test socket and it still has the issue. I think it may be the router?

• Kenny (@kenzo0873) reported 29 minutes ago

  to add insult to injury - the full race isn’t available today, just the bloody highlights! WTA @SkyHelpTeam! I don’t want to see highlights, I want to enjoy the full damn race. Get it sorted and don’t use the “some content takes several days to upload”, it’s your damn content!

• MDA Cooper (@The_real_gbear) reported 30 minutes ago

  @SkyUK broadband has been really terrible. It's off more than it's on. Due to not being all the time we are not entitled to compensation. We are unable to check on the young one using the wifi camera and not been able to work from home. It's just becoming an absolute farce!!!

• Chris Rule (@ChrisRule86) reported 31 minutes ago

  @SkyUK hi can someone get back to me regarding the sound issue I'm having with the sky glass tv as there is no sound coming out of the left speaker as I think i need a replacement

• Teddy Reid (@TeddyReid19) reported 32 minutes ago

  @unitedviewtv @SkySports That basically means UTD don’t wanna re structure the club, they wanna keep their crap shirt selling English players at any cost. Not interested in backing the manager to WIN trophies, just interested in a top 4 finish each season with minimal fuss . UTD board lack ambition

• Andrew Foster (@MrAFoster) reported 36 minutes ago

  Once again #skybroadband is completely unstable. WAN connection up and down repeatedly for the last 6hrs. This has been reoccurring for weeks. @SkyHelpTeam After 20yrs of custom, is it too much to ask just to send an engineer? 😫

• VladamirZuutin😶‍🌫️ (@weighvwon) reported 38 minutes ago

  @SkySports Why do none of them give a ****? The stairwell is literally on fire

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