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Sky Outage Map

The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GGCiaobella
    GGciaobella (@GGCiaobella) reported

    @jammierooroo @SkyUK yes same as my elderly neighbour because he doesn’t have an email address they charge him a further 30£ extra a month and still can’t get his new sky box and recording woking properly .. rang back and no one could help him solve this .. disgusting service for the elderly 😡

  • Brentle37216709
    Not Karl (@Brentle37216709) reported

    @jammierooroo @SkyUK Send an email and mark it as high priority and get receipt of opening it . Cancel she has a cooling off period. And instruct the bank not to process DD saying she was confused .

  • daventrian
    Bry (@daventrian) reported

    @SkyHelpTeam 27 years a customer for the vast majority paying a full subscription of movies &sports and now with ill health & falling into debt & when I really need help they won’t let me relinquish 9 months left on my contract. I was going to take a break, I’ll never be back.

  • AnnieCricket
    Annie Cricket 💙 (@AnnieCricket) reported

    @jammierooroo @SkyUK I am going to terminate my contract with them . They make it so hard to do this online whereas naje it v easy to add products . Cruel company

  • JaysterW
    JN 🟡🟢 (@JaysterW) reported

    @jammierooroo @edna1234 @SkyUK My father in law was paying £88/mth, they increased it to £164/mth, I spent an hour on the phone arguing with them, got it down to £56/mth for internet & sports Crooks

  • x_Sala_24_12_72
    👅🫶Alas / minx ☺️🫶👅 (@x_Sala_24_12_72) reported

    @jammierooroo @Craftycryer @SkyUK Just move to someone else and cancel DD etc .. then escalate the complaint and refuse to pay the leaving charge ... Sky are terrible the equivalent to British gas .. the worse out there ..

  • RichardSTFC94
    Richard! (@RichardSTFC94) reported

    @EFL @SkySports Could so easily just removed the 3pm blackout and have all games at 3pm and a couple of big games earlier here and there! Stop ruining the game

  • SusanWa02526665
    Susan Warren (@SusanWa02526665) reported

    @jammierooroo @SkyUK When my mum was in a similar position (no sky ) but recently bereaved we told her to,say no to any calls for any services be it to change landline, energy provider etc. Shame you didn’t tell your mum the same as she would have just put the phone down. £110 a month? What for?

  • jammierooroo
    Jammie Restore (@jammierooroo) reported

    @CindyTh3Dog @SkyUK This happened to my Aunt when my Uncle died, they asked for the pin on the account and she said she didn’t have it, so she couldn’t change or cancel the account. I ended up writing to the CEO (at a time I had the word ‘media’ in my work email address) and said that funnily enough, passing on the virgin pin wasn’t top of his bucket list when he was given weeks to live! Took the CEO intervening to finally get it sorted out, bloody ludicrous!

  • sallycinnamon99
    Upside Mum (@sallycinnamon99) reported

    So it turns out that One Touch Switch and continuing you service until new service is active doesn’t mean anything to @SkyUK No broadband for two days, despite having paid for it as well.

  • AdegokeRaheemT1
    Sir Tee Young (@AdegokeRaheemT1) reported

    @SkySports Chelsea’s problem has got nothing to do with the managers,everything is on the owners, the only solution to the problem is “scrap the project “

  • ticfever
    4-in-a-Row 🏆🏆🏆🏆 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@ticfever) reported

    @jammierooroo @finbarfin @SkyUK **** em. Cancel. You have 14 days.

  • Trev_Ange
    Miss Handsome Pants (@Trev_Ange) reported

    @jammierooroo @SkyUK I worked in a B.T. call centre after Uni in the 90s. The culture then was cold call and Sell, Sell, Sell. We were tethered to those headsets like battery chicken, calls monitored and sometimes messages mid-call instructing operators of hook language to secure sales. It was awful

  • loverlyliza
    Lisa (@loverlyliza) reported

    @jammierooroo @SkyUK There must be a 14 day cooling off period for her to cancel. Get her another provider. It’s pretty simple these days. Unacceptable. Poor lady. Appalling from Sky.

  • userds5050
    userds5050 (@userds5050) reported

    @jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them

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