Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• Alma Ahijado-Alvarez (@AhijadoAlma) reported 4 minutes ago

  Hey @SkyUK, constant broadband failures, affecting work and can't even get through to a human being on your contact number. Second Tweet on the matter, still waiting for a solution. Please DM asap!!!

• Martyn Dowson (@MDowson954) reported 4 minutes ago

  @SkyHelpTeam Expect a phone call tomorrow. Being slow is just the start. Can’t wait for @virginmedia to be installed in my area

• James Dietz (@jamesdietz86) reported 5 minutes ago

  @skysports tell that idiot doing the Boro commentary we’re not the Riversiders. Tit

• 🔰Chris Barton🐤 (@ChrisBart0n) reported 8 minutes ago

  No prizes for guessing who this @SkySports idiot supports!??? #reavnor #ncfc

• LEAGUE SIX (@LEAGUE_SIX) reported 8 minutes ago

  @greenwoodandp @SkyUK Yeah. It’s down. My whole street and the net street is down.

• 172B (@172B33) reported 10 minutes ago

  @primevideosport @PrimeVideo Liverpool vs Tottenham is down! This does not happen in @SkySports

• Dawn Thomas (@CherubPie) reported 12 minutes ago

  @SkyHelpTeam Nothing. Basically as per usual, your 'customer' service excels again. NOT. I allegedly have a 'manager' calling me at 6pm GMT (1800 for clarity) tomorrow. Let's see. And you don't have an email address for complaints? In 2020? REALLY?

• Patrick O'Keefe (@PatsKaraoke) reported 14 minutes ago

  Watching Liverpool v Tottenham on @primevideosport ‘s new @SkyUK app.... the video quality is awful....

• Dan Verbiest (@danverbiest) reported 14 minutes ago

  The @primevideosport picture quality on @SkyUK @SkyHelpTeam is poor. So pixelated. Works fine on the TV app so has to be the Q box. Any fixes?

• Chris ⎊ (@cjgreen27190) reported 17 minutes ago

  307mb download and 58mb upload, and @primevideouk still cuts out and buffers whist watching the football. Hasn't changed, last year you had the same issues. Stop ruining the game give it back to @btsport or @SkySports FFS!

• Mr G (@gillingsm1) reported 19 minutes ago

  Wow Amazon you are absolute shite, I can’t even get onto live sport @PrimeVideo. This is terrible, please leave live sport to the professional like @SkySports . Unbelievable

• Philip Hovestadt (@philhovestadt) reported 22 minutes ago

  And still the error @primevideosport all the other games work but not Liverpool Spurs @SkySports a far better service

• Sarah (@wheeliesaz) reported 31 minutes ago

  @SkyHelpTeam That was my point, it showed no issues when there was! No point in that service if not kept up to date. I had to find out it wasn't just my Internet through third party websites

• Casey Enkel (@CaseyEnkel) reported 32 minutes ago

  @SkyHelpTeam hiya! Got really dodgy internet at the moment and the TV keeps going blank... are there any known issues up the north east of Scotland or is it just me?

• Gary Pearce (@GaryAFC8) reported 34 minutes ago

  @primevideosport **** off out of football. No where near @SkySports

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