Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 749
Birmingham, England 227
Glasgow, Scotland 161
Manchester, England 150
Southwark, England 144
Hackney, England 140
Dublin, Leinster 139
Hammersmith, England 98
Blackburn, England 85
Croydon, England 76
Bristol, England 62
Cardiff, Wales 61
City of Westminster, England 60
Halifax, England 57
Batley, England 57
Derby, England 56
Ilford, England 55
Harringay, England 50
Hounslow, England 49
Leeds, England 48
Reading, England 45
Edinburgh, Scotland 45
City of London, England 41
Southampton, England 41
Newport, Wales 37
Plymouth, England 35
Sheffield, England 35
Liverpool, England 33
Oldbury, England 32
Bedford, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • szn_bowen BowenSZN #GSBOUT (@szn_bowen) reported

    @Rpikey1001 @SkySports Your stupid. It’s the biggest refereeing error since var came in. No matter if the player dives any normal functioning referee knows that’s not a red card

  • liz_blogg MrsU (@liz_blogg) reported

    @Brown_Clare1995 @SkyHelpTeam I get so annoyed by the automated reply to tell you to go through reconnection steps when it’s the whole area down.

  • Kieren53526621 Kieren (@Kieren53526621) reported

    @uberhonda @SkySports @ScottBrown8 Wasn’t deliberate intent you clueless **** that’s obviously never played the game!!!

  • liz_blogg MrsU (@liz_blogg) reported

    @Brown_Clare1995 @SkyHelpTeam No wifi in Scarborough either, Clare. Same prob as a couple of months ago when the whole area went down but they kept telling us to go through reconnection steps. Thinks it’s an exchange rather than Sky specific problem. Sky sent me a text notifying of problems yesterday.

  • GoatedninjaY Goatedninja_YT (@GoatedninjaY) reported

    @liz_blogg @SkyHelpTeam Im in bridlington and its down, not the first time either, its getting pretty shitty lately, always liked sky but for the past year i had nothing but issues, finally had them resolved then had 2 outages and not once have i been offered compensation for a service i cant use

  • Brown_Clare1995 Clare Brown (@Brown_Clare1995) reported

    @liz_blogg @SkyHelpTeam Not even received a text. Whole areas down.

  • birdyjon Jon Bird (@birdyjon) reported

    Apologies to all the #nhscancerpatients awaiting treatment. Sadly @SkyUK tell me it’s not their fault but a 3rd party @OpenreachHelp and won’t help an #nhsworker in serious need for over a week! Last time I checked I contracted and pay you. Take some responsibility.

  • alfcorazzin Adam Keeley (@alfcorazzin) reported

    @SkySports Waiting for the @fa to come out in support of the refs and fine the managers instead of dealing with the issue. I hate VAR and it seems to make the standard of refs even worse than before.

  • gemma82348446 gemma (@gemma82348446) reported

    @SkyHelpTeam Do you know when the issue will be fixed?

  • liz_blogg MrsU (@liz_blogg) reported

    @Brown_Clare1995 @SkyHelpTeam They have clearly known there is a problem for almost 24 hours. Whole areas of the country down. I think the lack of communication is always the most frustrating thing! Grrrr x

  • mrsmandymiller Mandy Miller 💙 (@mrsmandymiller) reported from Burton Fleming, England

    @Brown_Clare1995 @SkyHelpTeam On Bridlington today someone has spoken to sky who said it’s an outage and out for up to 6 hours.

  • Evans68L Lynne Evans (@Evans68L) reported

    @TheCVStore @SkyHelpTeam We are also in East Yorkshire and have the same - our neighbours have no internet either so wider problem and not your connection (despite Sky telling you it is!)

  • tappo99 Andy Taplin (@tappo99) reported

    @SkySports VAR isn’t helping referees - it feels like they are trying to second guess what everyone else thinks of an incident rather than go with their instincts. Also not helped by players who know everything is now reviewed and so exaggerate the merest touch

  • liz_blogg MrsU (@liz_blogg) reported

    @SkyHelpTeam @Liberocomfort1 Again; it’s replied like this that don’t install confidence that you have a clue what’s going on. You tweet about area probs: customers ask for update: you reply asking what the problem is?

  • Carlelsby Carl elsby (@Carlelsby) reported

    @SkySports What’s worrying is how Redknapp has a job as a pundit , he is awful

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