Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 705 |
| Birmingham, England | 216 |
| Glasgow, Scotland | 144 |
| Manchester, England | 141 |
| Dublin, Leinster | 129 |
| Southwark, England | 125 |
| Hackney, England | 116 |
| Blackburn, England | 92 |
| Croydon, England | 77 |
| Bristol, England | 67 |
| Cardiff, Wales | 66 |
| Hammersmith, England | 56 |
| Ilford, England | 56 |
| Derby, England | 55 |
| City of Westminster, England | 53 |
| Halifax, England | 51 |
| Edinburgh, Scotland | 47 |
| Leeds, England | 46 |
| Reading, England | 45 |
| Hounslow, England | 45 |
| City of London, England | 43 |
| Batley, England | 43 |
| Harringay, England | 42 |
| Newport, Wales | 40 |
| Southampton, England | 36 |
| Liverpool, England | 34 |
| Plymouth, England | 32 |
| Rotherham, England | 31 |
| Oldbury, England | 31 |
| Sheffield, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Mo
(@Mo80881169) reported
@claudelittner @SkyUK Unfortunately the Virgin Media lot are no better. Customer services is a joke, but to be honest with you the only reason I’ve stayed is that I cannot bear the thought of getting BT in to run a line through my house for broadband. If anyone knows another way please let me know x
-
Rafferty1976
(@Rafferty19761) reported
30 mins in and @SkySports have NOT mentioned @MillwallFC once ! Come on lions let’s stick it on them . We do NOT want your cameras @SkySports down the Den next season please . End of .
-
Bean
(@insights69) reported
@SkySports Nobody cares about this league. Only post about Premier League or I cancel my subscription
-
Bradwurst
(@BSargent138) reported
@shaunwalmsley1 @SkyUK Anyone have a fix for this?
-
Rhys (he/him)
(@Rhys_Crownshaw) reported
from
Plymouth, England
@SkyUK you’re ‘TV From sky’ app on Xbox is down and isn’t working.
-
bnnktnn
(@bnnktnn) reported
@SkySports dear friends, everything is very expensive here, inflation is very high 143% can you help me I am looking for a job but I can't find it I have no money I need my bills and clothes sir please help me
-
Mark Swfc Lindley
(@MlLindley) reported
What a crock of **** from @SkySports they have put the championship games onto sky main event from @SkyFootball so now got to watch Celtic v Hearts!!!!
-
Mervsta
(@Mervsta2) reported
@nikki1874 @SkyUK Same issue!
-
Februarysveryown
(@Februarysveryo1) reported
@SkyHelpTeam That’s not true you’ve got loads of People tweeting you about it. No channels are loading except sky news just says “A network error has occurred, try again later”
-
Womper77
(@womper77) reported
@SkyHelpTeam Please try and fix it quickly, it's an important day of sport which I and a lot of others are now missing
-
Chris Blair
(@engrfc) reported
Are there any real alternatives to @SkyUK or @virginmedia for TV out there that have decent customer service?
-
.
(@JacobRo61010858) reported
@shaunwalmsley1 @SkyHelpTeam Im also having the same problem
-
ElonaWise
(@ElonaWise) reported
@SkyHelpTeam @Harveyb911 Just had the worst experience with an engineer. The customer service teams also can't talk to the engineering teams so the install service is awful!
-
john lappin
(@TJLResourcing) reported
from
Cambuslang, Scotland
Get these @SkySports commentators to ****. Andy Walker … Lino guessed it wasn’t over the line. Eilidh Barbour I think it’s over the line Chris Boyd. I wish I wasn’t in the middle of the celebrations today
-
jake🚶🏻♂️
(@cfcjakee_) reported
@nikki1874 @SkyUK having the same problem