Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 546 |
| Birmingham, England | 175 |
| Glasgow, Scotland | 116 |
| Dublin, Leinster | 97 |
| Blackburn, England | 89 |
| Hackney, England | 89 |
| Manchester, England | 80 |
| Southwark, England | 80 |
| Hammersmith, England | 56 |
| Croydon, England | 54 |
| City of Westminster, England | 46 |
| Batley, England | 45 |
| Halifax, England | 39 |
| Derby, England | 39 |
| Edinburgh, Scotland | 37 |
| Bristol, England | 36 |
| Cardiff, Wales | 33 |
| Ilford, England | 30 |
| Reading, England | 27 |
| Hounslow, England | 27 |
| Oldbury, England | 25 |
| Newcastle upon Tyne, England | 24 |
| Bedford, England | 23 |
| Belfast, Northern Ireland | 21 |
| Southampton, England | 21 |
| City of London, England | 21 |
| Harringay, England | 21 |
| Liverpool, England | 20 |
| Leeds, England | 20 |
| Newport, Wales | 20 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Elizabeth Hindle
(@ElizabethHindl3) reported
@SkyHelpTeam Is it just NORTHWICH having issues?
-
Cammy
(@cammmmmmyyy) reported
@SkyHelpTeam fix ur ******* broadband jeezo
-
mummatoacrazybear
(@Steph96451482) reported
@SkyUK any timescales on the mobile network being down? #skymobile
-
John Chau
(@JChau95) reported
Is it me or is the whole of London suffering from an internet outage tonight? @SkyUK Please fix your network!
-
John Forbes
(@thejohnforbes) reported
@ChadySamny @SkyUK You do know it's down because of planned maintenance right ?
-
Timothy Green
(@Timothy_Green) reported
@StepAwayPlease @SkyUK I had the same. The community fibre they have just installed nearby looks good. The outage this evening really caused me lots of work problems and so I an also quite miffed.
-
Abz
(@officiaIIabz) reported
@bellzino00 @SkyUK @SkyHelpTeam Nah this is sooooo bad
-
Chady Samny
(@ChadySamny) reported
@SkyUK you are the worst internet provider ever!!!! I only regret one thing in my life and it's to sign in with you seriously your internet always shut down and you have no backup or help after 8pm !! For the bills you are charging you are not allowed to make those mistakes. 👎🏽
-
Kaz 💙
(@StepAwayPlease) reported
So @SkyUK is down AGAIN. This keeps happening. No wifi, no Netflix. Reccies for a better provider anyone? What a pain in the arse. So tired of this!
-
JoshiLoveArsenalFC🆒
(@hitscharming) reported
@SkyHelpTeam Nets down
-
Ryan Murray
(@Fun_Ryzo) reported
@SkyHelpTeam hi my broadband went out at 00:30 and is not working my hub has the lights on but internet is orange. I’m in ka19 area in south Ayrshire. I see there is a few people having difficulty
-
Jo-Anne Lewis
(@joannelewis27) reported
@SkyUK @SkyHelpTeam internet down. Logged into account, apparently no known issues in my area yet a forum has several people in the area c/o no internet connection with Sky - Southport, NW England
-
Euan Beeby #COYI
(@BeebyEuan) reported
@SkyUK your WiFi is an absolute joke, I will NEVER ever use your services again and Ill make sure no one I know uses your WiFi too! ******* jokers
-
Darren Hindle
(@DarrenHindle1) reported
@Samuel_MUFC @SkySports It's an out of date hole that was never even considered even the owner said it wasn't possible. And who wants to go to the Midlands FFS
-
Vicki Ellis Johnson
(@vlmej1992) reported
@karenrob001 @SkyUK Omg mine is down too. Had on and off issues all week now nothing at all. 🤬