Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 553 |
| Birmingham, England | 174 |
| Glasgow, Scotland | 118 |
| Dublin, Leinster | 94 |
| Hackney, England | 91 |
| Blackburn, England | 89 |
| Southwark, England | 83 |
| Manchester, England | 82 |
| Hammersmith, England | 55 |
| Croydon, England | 55 |
| City of Westminster, England | 45 |
| Batley, England | 45 |
| Derby, England | 39 |
| Bristol, England | 37 |
| Edinburgh, Scotland | 36 |
| Halifax, England | 36 |
| Cardiff, Wales | 32 |
| Ilford, England | 31 |
| Reading, England | 28 |
| Hounslow, England | 28 |
| Bedford, England | 25 |
| Oldbury, England | 25 |
| Newcastle upon Tyne, England | 23 |
| City of London, England | 23 |
| Southampton, England | 22 |
| Harringay, England | 22 |
| Liverpool, England | 21 |
| Belfast, Northern Ireland | 20 |
| Newport, Wales | 20 |
| Northampton, England | 19 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
kevin cowle
(@kevcska) reported
@SkyHelpTeam What makes me laugh is the sky broadband test on my sky app never works when it’s down . What a waste of time that is. That’s like a car with no engine
-
Byron Magee
(@ByronMagee6) reported
@SkyHelpTeam bleeding ****
-
Laura Stillie
(@Laura_Stillie) reported
@ohBlessedB @SkyHelpTeam I wouldn’t bank on anything happening. We went months without tv and have never received refun or credit as we were still paying for it. Absolute shambles
-
Dean Dark
(@deandark92) reported
@joeydiscombe @SkyHelpTeam Ours is dog **** tonight.
-
Anthony Hughes
(@Anthony68021972) reported
Shocking service for the price @SkyHelpTeam
-
Bags of Essentials
(@bagsofessential) reported
@SkyHelpTeam No internet here either absolute joke! Been with Sky for years yet since upgrading to skyQ and your top broadband it’s been the worst it’s ever been! Will defo be looking to move now I’m out of contract.
-
Kunal Wadehra
(@KunalWad) reported
@SkyHelpTeam Any further update on this please..dont know whether this is affecting my area or a router issue
-
Tony
(@the_real_BGB) reported
@SkyNews any chance of running a story on the shocking service from @SkyHelpTeam and #skybroadband
-
Simon
(@s7t6c) reported
@SkyHelpTeam internet all out in Wisbech, pls can you give a indication of when the fix will be done
-
🌺
(@jaayy93) reported
@SkyHelpTeam It’s never ending issue with the broadband
-
Harrison♡︎
(@ratboytm) reported
@Jaxk794 @EmilyDavies96 @SkyHelpTeam im a sky mobile customer their data is actually shocking i got better service on tesco mobile and that’s saying something
-
____
(@unleashthetea) reported
@SkyHelpTeam Everytime Sky Broadband goes down in 2021, give ALL customers some sort of discount. @SkyUK
-
nicky
(@nicky38376559) reported
@SkyHelpTeam Al2 internet been off/slow majority of the day ..... pay for guaranteed broadband
-
Waine
(@woodsyqpr) reported
@SkyHelpTeam Croxley there is no service
-
Robin
(@robinsmirnov) reported
@SkyHelpTeam Please fix this problem ASAP!!! It’s been hours since we’ve had wifi!!!!!!