Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 594 |
Birmingham, England | 188 |
Manchester, England | 125 |
Glasgow, Scotland | 119 |
Dublin, Leinster | 116 |
Croydon, England | 94 |
Hackney, England | 70 |
Leeds, England | 60 |
Bristol, England | 54 |
Southwark, England | 51 |
Tower Hamlets, England | 50 |
Hammersmith, England | 39 |
Larbert, Scotland | 39 |
Newcastle upon Tyne, England | 36 |
Oldbury, England | 34 |
Ealing, England | 33 |
Holborn, England | 31 |
City of Westminster, England | 29 |
Blackburn, England | 27 |
Cardiff, Wales | 27 |
Edinburgh, Scotland | 26 |
Bermondsey, England | 25 |
Islington, England | 24 |
Reading, England | 23 |
Swindon, England | 22 |
Liverpool, England | 22 |
Southampton, England | 22 |
Bushey, England | 22 |
Dagenham, England | 21 |
Derby, England | 20 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cheesed off chauffeur (@edin_chauffeur) reported
@SkyUK Doesn't really help to be honest. You are the only tv service that imposes a pin. I need to know why? I'm well above the age of watershed, there is absolutely no chance of anyone else using my tv, I'll sign a friggin legal waver, so why are you the only provider to impose a pin?
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Thomas M (@Tman5331) reported
Probably good ESPN leaving F1…they outsourced the entire coverage to SkySports plus for a network that has inside stories on obscure borderline sports they did not move the needle with special programming
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Scott E (@ScottEaglen) reported
Please @premierleague @SkySports @tntsports DO NOT bring in: - Individual player walk outs - Half time shows - Ref cams - ‘Superior POTM’ - Boxing announcers We literally just want to watch football in this country. Don’t ruin it like this crap #FIFACWC
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M K (@MK6074158551841) reported
Sky broadband totally down in Blanchardstown since last night @sky @SkyHelpTeam
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Dean Bamforth (@deanb6666) reported
@SkyHelpTeam Very threatening language. People wouldn’t leave if it you gave value for money. The quality of content goes down but the prices go up
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Martyn_Rolly (@martynrolly) reported
@JMACL1673 @virginmedia @SkyHelpTeam Yeah unable to sign in
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blades 🤜👊 (@blades_sufc_1) reported
@SkySports Not be8ng funny anything confuses this idiot! Unreal footballer but thick and gormless as **** ... good job he has an unreal talent and money he'd be ****** otherwise
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Lee (@lgwwfc) reported
@SkySportsTennis @SkySports Bad day for tennis
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Perry Watts (@Bastythegreat) reported
Hi @SkyUK I've been trying to sign up to your service for 5 days and it's failed every single time...why? How hard is it to get broadband!! It's pathetic and worrying if I can't even sign up, how will it go IF I manage to be a customer!!
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adam robinson (@adamrobinson86) reported
@SkyHelpTeam Hi we have two mobile phones with you but having big issues with one
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Paul Newnes (@PaulNewnes5) reported
@SkyHelpTeam Don't think there is any need for that sort of attitude, if you have a problem with certain individuals, contact them directly & personally, don't just threaten everyone. not very helpful from a so called "help team"
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Andrew Kirk (@AndyK1963) reported
@LFC_Laith Behave PSG have finally run out of gas The Chavs has done **** all season and probably shouldn’t be in the tournament based on current results Bizarrely they are there and Skysports aka CFCTV are treating this like some historical win Shite
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🍷🏴Jude 🏴🍷 (@JMACL1673) reported
Anyone else getting asked to set up 2FA when trying to sign in to Sky Sports app using #VirginMedia credentials and not getting emails or text codes through? Is this even legit? @virginmedia @SkyHelpTeam
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kcufti kcufti (@Kcuftiagain) reported
Get #archer off FFS. He's not the answer. Why didn't you start with #Carse? Idiot #ENGIND @SkySports @bbctms
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Laura (@LaurLaurD16) reported
Great poor customer service from @SkyUK !!