Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• David Jones (@DavidDjon) reported 2 minutes ago

  @SkyHelpTeam This has to be a joke. What exactly do then do, because Sky's model is to force customers to provide their own help (and charge them for it)?

• skyla (@SusanAngel142) reported 4 minutes ago

  @SkyUK As soon as our contract is up in 2024, we will be switching over to you.. we've had nothing but unprofessional customer support very rude hangs up on you when you been waiting for 2 hours+ at a time... @wayway102

• PP17 (@lankeyP11) reported 5 minutes ago

  @SkyHelpTeam It represents a 20% increase in my bill, I suggest you find a way to justify it if you want custom to stay, inflation is 10% I see pure greed and profiteering not a required rise to maintain a service.

• Wendy Robson (@WendyRo27198269) reported 6 minutes ago

  @SkyHelpTeam Done the test it says it’s good. Reset box twice can’t get through to your team and PO4 outage constantly

• StephJack (@SJacklynn) reported 8 minutes ago

  @SkyHelpTeam no internet light this morning & online test isn’t working, is there an outage? KY11 area

• Jason V (@Geordie_JasonV) reported 8 minutes ago

  @SkySports Awful

• Wendy Robson (@WendyRo27198269) reported 11 minutes ago

  @SkyUK broadband terrible in Po4 area is there issues been dropping out constantly since Weds

• Rukiaya Lookmanjee (@RukiayaLookman2) reported 15 minutes ago

  @SkyHelpTeam You I have not tried I have millions and trillion times. Doesn’t help at all. Paying so so much why am with Sky for all these years 2007? Since then problems and problems?

• Lisa Berry (@LisaBerry1978) reported 18 minutes ago

  @SkyHelpTeam Thank you. Service is still down, this has been 3 days now. This surely isn’t normal?

• Stuart Clough (@stuclough85) reported 22 minutes ago

  @SkyHelpTeam Hi, I want to confirm that my broadband will cease on the 28th as per my contract. I have provided the requested 31 days notice but haven’t received confirmation. My future bills just show an increase. Can you help please?

• Jas (@jassidhu81) reported 23 minutes ago

  @sophb66 @SkyHelpTeam Can't afford it then cancel it. Stop moaning.

• Clive Roper (@CliveRoper) reported 24 minutes ago

  @SkyHelpTeam Customer Service at times is dreadful, treating long term customers badly. Really need to improve.

• Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭🇬🇧 (@Julio_Afonso522) reported 25 minutes ago

  @SkyUK @SkyHelpTeam Please confirm if there are any issues with your exchange serving Manchester area. Normally have broadband speed of 14mbps, today is showing 4.30mbps

• joanne phelps (@jop295) reported 25 minutes ago

  @SkyUK Trying to get hold of you to cancel my sky!!! You’re a piggin nightmare!!!! Haven’t got all day to hang on a phone!!!

• iron 16 (@nick0510) reported 27 minutes ago

  My contract with @SkyUK ended 4 months ago and they didn't tell me and then raised my price to £132 per month that is an absolute disgrace where was the warning it was coming to the end and time to renew a simple email would have helped after all the **** they send me

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