Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• olo (@ilbastilportino) reported 8 minutes ago

  @RobRogers20 @SkySportsPL @SkySports Ruins it as a Live game. May as well just show highlights from now on? And just of the stuff that was "real", as opposed to ruled out. Or "Live" but with a 10 minute delay so they can cut out all the VAR delays and "wrong" action (eg the first penalty).

• 🅜🅘🅚🅔🇬🇧 (@day_one_noob) reported 13 minutes ago

  @Digbylj @ninnyd101 The punishment, 6 months off full pay! @SkyUK can’t wait to cancel contact

• paul stevenson (@stevovilla) reported 15 minutes ago

  @SkySportsPL @SkySports How ******** are you supposed to dive left or right without moving. Do they think hes a salmon? #varfuckoffyouareruiningfootball

• Stephen Pitman (@StephenPitman6) reported 15 minutes ago

  @SkySportsPL @SkySports Bad goalkeeping

• Glen Hargrave (@GlenHargrave19) reported 16 minutes ago

  @SkyHelpTeam Costing me 15 pound to get an engineer out on Tuesday, for internet that is not working absolute madness 🤯

• Elise is Tweeting (@elise248) reported 24 minutes ago

  Sky broadband is particularly crap today! @SkyHelpTeam are your engineers on their Xmas dinner...?

• Boab🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HooverRAD81) reported 26 minutes ago

  @SkyHelpTeam I've tried phoning twice today, and have waited an hour each time for nobody to pick up. I have had no Internet for almost 24hrs, and am extremely unhappy with your lack of customer service. All I want to know is when the problem in the Kilsyth area will be fixed.

• David Cleary (@david_o_cleary) reported 29 minutes ago

  @VirginMediaIE hi guys, I'm trying to watch skysports on the app and everytime I log in with my virginmedia account I get "There was an unexpected error". Any ideas on how to fix this?

• oldtraffordfc99 (@oldtraffordfc99) reported 33 minutes ago

  @SkySportsPL @SkySports That leeds keeper must be the worst keeper in the league

• Dai Davies (@daidavies1969) reported 35 minutes ago

  @SkySports Very smart that close even with masks on, how stupid.

• Liam Keith (@liamkeith84) reported 39 minutes ago

  45 minutes on hold to @SkyHelpTeam and @OpenreachHelp and still no answers are any closer to any kind of resolution. Useless

• Emily Kate (@CakeAndCandles) reported 39 minutes ago

  Hey @SkyUK why is your hold music so terrible? As if waiting be for 30 mins to speak to someone wasnt bad enough why must you torture me at the same time?

• Marc (@J0ckD) reported 40 minutes ago

  @virginmedia @SkyHelpTeam Now I can't contact customer service as just cuts me off .. your opening times are till 10pm... wtf

• 🦉🔵Jamie Smith ⚪️🦉 (@JamieSmith1911) reported 41 minutes ago

  @gallagherkie @SkySports Same last week. Poor form

• Larissa (@LarissaMoss) reported 43 minutes ago

  @SkyUK sky Q is rubbish. . 6 weeks without tv. 6 different engineers. 6 weeks of phone calls and still can’t watch tv or use WiFi consistently. Awful customer services too

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