Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 687
Birmingham, England 215
Glasgow, Scotland 161
Dublin, Leinster 154
Southwark, England 140
Hammersmith, England 138
Hackney, England 134
Manchester, England 130
Blackburn, England 91
Croydon, England 80
Bristol, England 67
Batley, England 66
Cardiff, Wales 61
Derby, England 61
Halifax, England 60
Reading, England 52
City of Westminster, England 48
City of London, England 46
Leeds, England 46
Edinburgh, Scotland 45
Harringay, England 42
Rotherham, England 41
Southampton, England 40
Ilford, England 40
Hounslow, England 37
Liverpool, England 37
Newport, Wales 34
Oldbury, England 33
Plymouth, England 32
Barnsley, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Pop_Dazzle ✨Just Sparkle✨ (@Pop_Dazzle) reported

    @LondonGalah @SkyHelpTeam @ThreeUK Not great when you pay for a service

  • sammyoafc sammy dixon (@sammyoafc) reported

    @SkyHelpTeam Hello, I have had to book an engineer as i have no broadband, could you tell me how I'm supposed to work from home when it's not working and you say it could be up to 5 days?

  • Josh240803 Josh (@Josh240803) reported

    @MichaelNsingo7 @SkyUK Same it's down

  • TanFrantic Tania-with-an-I (@TanFrantic) reported

    @WolfWv9 @MichaelNsingo7 @SkyUK Down for me too, WV8

  • tor_tor_84 Victoria F (@tor_tor_84) reported

    @laurafarr_1990 @SkyHelpTeam Ours is down. WV7.

  • markwayt m (@markwayt) reported

    @SkyHelpTeam @erawnomiS I think the big issue is, especially in Boroughbridge, @o2 also seem to have issues with the 4G service as it’s extremely flakey, so lots of sky mobile, O2 and Tesco customers can’t fall back to cellular service either. Mine fades in and out. Long periods of no data.

  • _HarrysDelicate Harry / DJ RARE ☾ (@_HarrysDelicate) reported

    @SkyHelpTeam down in Shropshire? Any news about anything West Midlands or Shropshire area - down

  • Heel_Cowmeadow William TJ Cowmeadow (@Heel_Cowmeadow) reported

    @lewismi74295862 @SkyHelpTeam @leafh0use I'm wolverhampton and mine is Amber too. Must be down but not relayed to the customer service guys yet

  • C_Lou89 Claire Adams (@C_Lou89) reported

    @SkyHelpTeam @_HarrysDelicate Same here. In Shropshire and mine has gone down too. I can't even do the line check

  • Aaron_Gooden1 Aaron Gooden (@Aaron_Gooden1) reported

    @RebeckahVaughan @SkyUK It’s ****. Don’t bother

  • Neymar85943039 Neymar (@Neymar85943039) reported

    @Davehmorgs @SkyHelpTeam Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • WessexSaint Charlie (@WessexSaint) reported

    @MrHarryCole @SkySports @SkyCricket Found Sky Go awful on PC until I was upgraded to fibre (75Mbps).

  • simonram1 RedOrDead (@simonram1) reported

    @SkyUK How can I work from home if my wifi has gone down!!

  • KieranGerrard Kieran (@KieranGerrard) reported

    @SkyHelpTeam The box keeps freezing, but I've read online part of this could be to do with 5ghz WiFi network being too much for the box

  • choirgirl293 Choirgirl Louise 🇪🇺🇬🇧 (@choirgirl293) reported

    @SkyHelpTeam @lewismi74295862 Also having problems in Bridgnorth (near Wolverhampton). Router has gone orange and the online test says no issues 😠

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