Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 662 |
| Glasgow, Scotland | 202 |
| Hammersmith, England | 192 |
| Hackney, England | 175 |
| Birmingham, England | 174 |
| Southwark, England | 113 |
| Dublin, Leinster | 104 |
| Blackburn, England | 103 |
| Manchester, England | 99 |
| Halifax, England | 79 |
| Batley, England | 74 |
| Croydon, England | 66 |
| Cardiff, Wales | 52 |
| Hounslow, England | 48 |
| Ilkeston, England | 46 |
| Edinburgh, Scotland | 41 |
| Enfield Town, England | 38 |
| Reading, England | 37 |
| Harringay, England | 37 |
| City of Westminster, England | 36 |
| Derby, England | 33 |
| Oldbury, England | 33 |
| Newcastle upon Tyne, England | 32 |
| Peterborough, England | 31 |
| Bristol, England | 31 |
| Portsmouth, England | 30 |
| Nottingham, England | 30 |
| Liverpool, England | 27 |
| Brentford, England | 26 |
| Newham, England | 24 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Liam
(@twitliamd_) reported
@SkyHelpTeam Hi, our internet is down due to the switch being down in my area. Ref: AF-IE-1177241052
-
Johir Hussain
(@JohirHussain10) reported
@chr_colinh @SkySports Exactly, its like comparing apples and oranges. Back then bad cars were competting against bad cars where as now its good cars competting against good cars
-
Michael Harrison
(@cheftogo) reported
from
Walkden, England
@SkyHelpTeam Again how when all calls fail?????
-
Dappy
(@DanLesiuk30) reported
I understand the old fashioned rule of in close situations the advantage is given to the attacker, but his interview with @SkySports still makes no sense! Although I can see his issue with #VAR its definitely not working.
-
Itsyesman3030
(@itsyesman3030) reported
@gingio @SkyHelpTeam Hey, apparently people who had Sky broadband from January - February received a promo in the sky app for Call of Duty. Unfortunately I didn't have sky broadband during that period so I never received an email or the promo in the sky app. May I have ur code in the app, I'll pay
-
John Anthony Farrar
(@JohnnyFaz90) reported
@SkySports Shut up ******* idiot it’s League 2 quality at best
-
Paul McCarthy
(@paulmc81) reported
@SkyHelpTeam upgrade option not working on site has not been for months now, call waiting times are excessive, when will this fault be rectified?
-
Debra Fossett
(@DebraFossett) reported
@SkyHelpTeam our internet is down is there a problem.
-
Liam
(@twitliamd_) reported
@SkyHelpTeam - when will the engineers fix the switch in my area? The reference code on the service status website is AF-IE-1177241052.
-
Mashilo
(@mashilo243) reported
@SkySports Consider the amount of time wasted on my salary job im now making huge earnings from forex trading weekly with the help of an expert forex trader trade with @Redmond577
-
Chris Dall
(@ChrisDall3) reported
Can anyone explain why on @stv I have the ‘pleasure’ of watching England playing the worst ranked national side “guaranteed with lots of goals being scored” while my national squad are on the paid for @skysports?
-
Itsyesman3030
(@itsyesman3030) reported
@sophsweet @SkyHelpTeam Hey, apparently people who had Sky broadband from January - February received a promo in the sky app for Call of Duty. Unfortunately I didn't have sky broadband during that period so I never received an email or the promo in the sky app. May I have ur code in the app, I'll pay
-
John Greechan
(@jonnythegreek) reported
@kevinfraser69 Agreed. And sure the Norn Iron fans have no interest in hearing about Scott McTominay being moved from centre-half to centre mid. Very poor by @SkySports
-
Davie Russell
(@DRG1874) reported
What ******** is all this dog **** about Northern Ireland? Where’s the coverage for the ******* Scotland game @SkySports ???
-
Leon Vaughan
(@LeonMacauly) reported
@josh051192 @SkySports **** Dillian tho he’ll get dropped again povetkins a monster