Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 565 |
| Birmingham, England | 177 |
| Glasgow, Scotland | 117 |
| Dublin, Leinster | 110 |
| Hackney, England | 104 |
| Blackburn, England | 91 |
| Southwark, England | 91 |
| Manchester, England | 88 |
| Croydon, England | 60 |
| Ilford, England | 46 |
| City of Westminster, England | 45 |
| Halifax, England | 44 |
| Cardiff, Wales | 43 |
| Hammersmith, England | 42 |
| Batley, England | 41 |
| Hounslow, England | 37 |
| Bristol, England | 37 |
| Derby, England | 34 |
| Edinburgh, Scotland | 33 |
| Harringay, England | 32 |
| Oldbury, England | 26 |
| City of London, England | 25 |
| Reading, England | 25 |
| Liverpool, England | 23 |
| Bedford, England | 23 |
| Newcastle upon Tyne, England | 22 |
| Leeds, England | 22 |
| Rochdale, England | 22 |
| Newport, Wales | 22 |
| Rotherham, England | 20 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan Oates
(@jjoates84) reported
@SkyHelpTeam I have done this already, I am now for the 2nd evening this week on hold to your chargeable number in an attempt to get sky to rectify their shortcomings in installing my dish which they failed to do the first time which as the customer was no fault of my own.
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Jon Bennett
(@Jonbennett8Jon) reported
I’ve just stuck @SkySports on to watch a top tier game of football and, *******, if it’s not Wayne Romney’s Derby County! I guess it’s because they’re playing promotion chasing Swansea......
-
CemalGez
(@cemalgez61) reported
@SkySports If you don’t buy players then you go down Edu
-
Silly
(@SillyFizzy) reported
“Customer Service” @SkyUK unable 2 put me through 2 my case manager but connected me 2 Cancellation straight away when I finally had enough & requested 2 cancel everything. After 6 calls it was the Cancellations person who was the most helpful! How ironic! #LackOfCustomerService
-
Lauren
(@xImHood_PLL) reported
@SkyHelpTeam I have done all the tests and checked everything but it says there is an outage in my area but when I check service it says everything is normal?
-
oN J₪sh
(@RegioNJosh) reported
@obeycohdz @SkyUK Paying for 100Mbps and getting ******* 10mbps. I’m going back to virgin media **** sky
-
Nathan Rowden
(@NathRowden) reported
@GrahamHill76 @SkyUK That's not good. I've had no issues with superfast, but when I had Essentials it was woeful.
-
laura hosken
(@missyhosken) reported
@SkyHelpTeam @primevideosport why is the stream constantly buffering when trying to watch football on Amazon prime through the sky q box? this is awful 😡
-
James Holyoak
(@jimholyoakphoto) reported
@PrimeVideo what you playing at? The picture on tv is awful! Get the football back on @SkySports
-
Frankie Oliver
(@FrankieOliver) reported
@SkyHelpTeam I have done this and go round in circles and fail to speak to anyone
-
Jughead
(@CFC_Sanele) reported
@SkySports No one asked g shut ******** up
-
Ali Mcnab
(@BlueBirds93) reported
@SkyHelpTeam We found we can reset it with my bank info but thanks for the help
-
Dave 😷
(@01_DmB) reported
@SkyHelpTeam Thank you. Just wondering why the wireless download speeds are so slow?
-
Matt Goddard
(@godd4rd) reported
@SkyHelpTeam Apparently there’s a problem at the exchange which has caused an outage for the whole of the area!
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Calum
(@Calumnn) reported
@SkyHelpTeam I’ve clicked that I still need help button more times than I’ve pressed the next page button on @Pornhub