Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 712 |
| Birmingham, England | 225 |
| Glasgow, Scotland | 152 |
| Southwark, England | 142 |
| Manchester, England | 141 |
| Hackney, England | 136 |
| Dublin, Leinster | 134 |
| Hammersmith, England | 112 |
| Blackburn, England | 83 |
| Croydon, England | 80 |
| Bristol, England | 65 |
| Cardiff, Wales | 62 |
| Batley, England | 61 |
| Derby, England | 55 |
| Halifax, England | 54 |
| Ilford, England | 54 |
| City of Westminster, England | 50 |
| Harringay, England | 48 |
| Hounslow, England | 47 |
| Leeds, England | 46 |
| Reading, England | 45 |
| Edinburgh, Scotland | 45 |
| Southampton, England | 44 |
| City of London, England | 43 |
| Newport, Wales | 37 |
| Liverpool, England | 35 |
| Sheffield, England | 34 |
| Plymouth, England | 33 |
| Rotherham, England | 33 |
| Bedford, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@SummerCrush10) reported
@SkyHelpTeam Yes but when you are paying Sky a LOT of money near enough £1,000 for a service you are not getting giving excuses is not good enough
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John Evans
(@RedTape27) reported
@SkyHelpTeam Thanks for the info Claire. From a current platinum sky member that all sounds terrible and costly.
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Jo blackmore
(@Joblackmore71) reported
@SkyHelpTeam Hi Becca, just to say that I still haven't heard anything. Apparently I am meant to be getting a call back today but nothing yet. Really feeling let down by Sky and very frustrating that the only way of speaking to the relevant team is for them to call me.
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Stephen McKinnell
(@minmck) reported
@SkyUK broadband down again @SkyHelpTeam. Getting a bit bored of this now. Let me guess, your engineers will be working on it.
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Karen Davison
(@karen_davison) reported
@SkyHelpTeam I’m glad you know about the issue but this has taken too long to fix now and there is nothing coming from sky with updates. Why can no one provide an update. Why is it taking so long. When is it going to be fixed
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Jo blackmore
(@Joblackmore71) reported
@SkyHelpTeam I called vip number yesterday but man transferred me to another lady who told me that the team that deal with this issue would call today. Dont know what team are called, only that no one can transfer me to them!
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paul hilliard
(@hilliard_paul) reported
@SkyHelpTeam itv2 not been working for 2 days London region. What is the issue ?
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Beno
(@Beno_Hotspur) reported
@LastWordOnSpurs @skysports_sheth @SkySports thats not breaking - we know this **** for weeks now. FFS....
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Karen Davison
(@karen_davison) reported
@SkyHelpTeam It would be nice to know what the fault is myself. All I can get out of sky is they are aware of an issue in my area. But when I check the sky service status is says no issues. When I try to ring I get an automated message saying they know about the issue.
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steve johnson
(@denlaw68) reported
@GazBFrance @SkySports @ManUtd I played my last full game 15 years ago. Never throwing my boots away , just in case they realise they need a 67 year old left back.
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Sam
(@SummerCrush10) reported
@SkyUK how much bloody longer are you going to take to fix The Mast in Burnham-On-Sea, Somerset, UK? #SkyUK (you need to get it FIXED within the next hour)
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Jason
(@seonemesis) reported
@SkyHelpTeam @Cam88878650 I am going to have to cancel, to then rejoin to get a decent rate! I pay £40 pm for the most basic package. #ripoff
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Dogknob1
(@MotoNutJob) reported
@PhilBall1971 @SkyUK @virginmedia who are cheap and fast as a new customer but utterly shite as a long term customer as they only go up in cost and all offers are to new not idiot long term ones 😐 If I could swap I would
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Gurjit Bains
(@GurjitKBains) reported
@SkyHelpTeam Any issues in CV31 area, Wi-Fi has been down all day. Test check says tjere is outage issue in area but service status says no issue?
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ChrisMufc ⚽
(@chrismufc99) reported
@SkySportsNews Sky journalists asking the golfers do they have a problem excepting money from a brutal murderous regime is the most hypocritical thing ever. Who's promoting the New tour.? Who's broadcasting the new tour.? Answer - @SkySports #LIVGolf