Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 660
Glasgow, Scotland 200
Hammersmith, England 192
Hackney, England 175
Birmingham, England 174
Southwark, England 112
Dublin, Leinster 104
Blackburn, England 103
Manchester, England 99
Halifax, England 79
Batley, England 74
Croydon, England 66
Cardiff, Wales 51
Hounslow, England 48
Ilkeston, England 46
Edinburgh, Scotland 41
Enfield Town, England 38
Reading, England 37
Harringay, England 37
City of Westminster, England 36
Derby, England 33
Oldbury, England 33
Newcastle upon Tyne, England 32
Peterborough, England 31
Bristol, England 31
Portsmouth, England 30
Nottingham, England 30
Liverpool, England 27
Brentford, England 26
Newham, England 24

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinMoore1985 Kevin Moore (@KevinMoore1985) reported

    @SkySports, can someone please explain what the guys problem is that's in the commentary box. There is nothing positive to say at all. Really poor @SkySports he is awful

  • Stevo2460 Stevo (@Stevo2460) reported

    @SkySports please please get rid of Andy Hinchcliffe he’s absolutely shite probably the worst you have and that’s saying something

  • Stevo2460 Stevo (@Stevo2460) reported

    @Greggs03 @SkySports That’s what breaks me he was crap but talks like he was Maradona

  • kevstewart55 KS (@kevstewart55) reported

    @Everton_Extra @SkySports He’s ******* crap mate.

  • BlueGoblinDuex BlueGoblin 🥸 (@BlueGoblinDuex) reported

    @Everton_Extra @kevstewart55 @SkySports Hes been piss poor for months, back to form

  • Boyer316New EVERTON BOARD RESIGN - TORIES & KENWRIGHT OUT (@Boyer316New) reported

    @Everton_Extra @SkySports They're clearly planning for the worst, no one wants players on massive money in the championship.

  • AshleyPashley6 Ash Ford (@AshleyPashley6) reported

    @SkyHelpTeam You know you could solve a lot of problems for people by just giving regular updates. You’re keeping a lot of people who rely on your service in the dark right now, which is a poorer service than the actual outage itself.

  • hffhhggffgh Hffhhggffgh (@hffhhggffgh) reported

    @Everton_Extra @SkySports Course they r coz we r going to pay them stupid money when they’re **** ( apart from Pickford)

  • jonnygray502 jonny Gray (@jonnygray502) reported

    @lilibet1987 @SkyHelpTeam Still not working here 😞

  • payn_dave Dave Payn (@payn_dave) reported

    @SkySports If you want to help stop people using IPTV, how about giving your subscribers a choice? Why are you not broadcasting Man U v Charlton? Amazon and BT Sport would be showing both EFL games tonight if they had the rights.

  • phil_1965 phil_1965 (@phil_1965) reported

    @Skysports I don’t know why you’re getting excited about. Newcastle will hammer a terrible Leicester side who are down the the bare bones of a squad.

  • jonnyjaiobi Dżamesław Adamski (@jonnyjaiobi) reported

    @SkyHelpTeam on the 2nd of this month I got a superfast broadband deal for £25 a month. I now see that the same deal is available on sale for £21 a month. I would like to change my deal to the cheaper version as I believe I am still in my cool off period. Can you help?

  • D_M_C_87 Dan (@D_M_C_87) reported

    @SkyUK Its crap, cancelled mine 10x remote controls ive had since release day!!! 10

  • JohnArchbell John Archbell (@JohnArchbell) reported

    @ItsJamesPowers @SkyHelpTeam It makes it worse when retentions mumble ‘Thankyou for being a diamond customer’ (read from a script - I’ve been a customer since 1989.) There was no sincerity behind it. I reduced my sub to be told I had to do another 18 mth contract. I don’t think so. They really are crap now.

  • garryebden garry ebden (@garryebden) reported

    @SkyHelpTeam Hi just so you have it documented this is the 30th day running that our internet has gone off for more than 6 hrs fed up of being passed around now , last nights call resulted in ‘give a few days ‘ great advice 22 year loyal customer is done and cancelling now

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