Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 652 |
| Glasgow, Scotland | 191 |
| Hammersmith, England | 191 |
| Hackney, England | 166 |
| Birmingham, England | 147 |
| Southwark, England | 114 |
| Dublin, Leinster | 98 |
| Blackburn, England | 90 |
| Manchester, England | 89 |
| Halifax, England | 79 |
| Croydon, England | 78 |
| Batley, England | 72 |
| Cardiff, Wales | 46 |
| Ilkeston, England | 45 |
| Edinburgh, Scotland | 42 |
| Hounslow, England | 42 |
| Harringay, England | 41 |
| Bristol, England | 39 |
| Nottingham, England | 39 |
| City of Westminster, England | 38 |
| Reading, England | 37 |
| Enfield Town, England | 34 |
| Newcastle upon Tyne, England | 33 |
| Portsmouth, England | 32 |
| Prestonpans, Scotland | 32 |
| Oldbury, England | 30 |
| Brentford, England | 28 |
| Peterborough, England | 27 |
| Derby, England | 25 |
| Newham, England | 25 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ducado 🇬🇧🇪🇺🇺🇦
(@Ducado1) reported
@SkyHelpTeam Connection keeps dropping noticing other around the area having similar problems
-
KempyOAFC
(@Gazoafc) reported
@gazapalooza @SkySports Totally agree mate, club issues aside wen they put that England shirt we all are as one, shocking that last night totally unacceptable
-
Sarah W
(@Slwigss) reported
@SkyHelpTeam hi i'm looking to cancel my broadband how do I do this please
-
Claire
(@Claire65577233) reported
@SkyHelpTeam They won't help me because I don't know the value of the parcel. I've just spent half hour trying to figure out what happened and where the parcel was delivered for them to tell me. They can't investigate because I don't know the value of the parcel
-
Brad Beadon
(@BradBeadon) reported
@SkyHelpTeam Local outage multiple homes. Have just hung up after 90mins on the phone trying to get someone to take this seriously. No manager available. Just left hanging : some help would be much appreciated please.
-
Zia Malik
(@MrZiaMalik) reported
@SkyHelpTeam Yes, 31/03 and Sky have been helpful here.. but this is just dragging on. I’ve raised a complaint but no one has followed up.
-
Ducado 🇬🇧🇪🇺🇺🇦
(@Ducado1) reported
@SkyHelpTeam Very slow over wifi
-
Anouska Curzon
(@Noosh1977) reported
@SkyHelpTeam No outage in our area. Connection to our property has been cut.
-
MarkSlayerOfNon
(@MarkSlayerOfNon) reported
got to hand it to @SkyUK been unable to supply me with reliable broadband since moving to full fibre and today they text me a sky glass offer that requires stable internet ! marketing fail there
-
Tommy H 🦁🇬🇧🏴
(@PrentonTommy) reported
@GNev2 @RTS_media All that diversity that @SkySports shove down our throat but it's just old white men in his circle.
-
Anouska Curzon
(@Noosh1977) reported
from
Edinburgh, Scotland
@SkyHelpTeam We know there is an issue with connection to our property. The OpenReach engineer identified a fault 4m from our house, exactly where @CityFibre were digging.
-
MarkSlayerOfNon
(@MarkSlayerOfNon) reported
@SkyHelpTeam It’s an openreach issue that won’t be fixed until Jan 2023 and there is no path back to my former fully working system
-
MisterCrisps
(@iamMisterCrisps) reported
@Sandhya_analyst @enzo26769364 @SkySports So basically you are looking for any excuse to say he is overrated. You're an idiot.
-
Katy
(@KatyHodg) reported
@SkyHelpTeam Not sure who is was but a couple of other people i’m talking to in the forums have been told the same (one has said they were told it might be down in our area for 72 hours)
-
Steve 🛵🏴🇳🇿
(@stevetyrrelluk) reported
@ChallengerJakku @SkySports No ******* manure player has played well cause the club's a ******* marketing club not a proper football club, gave that up day they appointed Moyes and all that have followed. No one gives a **** about manure, the mighty have fallen and city's the biggest club in manchester