Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 756
Birmingham, England 288
Manchester, England 268
Croydon, England 130
Leeds, England 128
Dublin, Leinster 112
Glasgow, Scotland 103
Tower Hamlets, England 97
Ealing, England 95
Southwark, England 79
Bristol, England 76
Hackney, England 74
Holborn, England 68
Cardiff, Wales 57
Liverpool, England 56
Southampton, England 51
Islington, England 49
Watford, England 49
Nottingham, England 48
Sheffield, England 47
Leyton, England 46
Derby, England 45
Edinburgh, Scotland 44
Harringay, England 43
City of Westminster, England 43
Newcastle upon Tyne, England 42
Lewisham, England 42
Reading, England 39
Enfield Town, England 39
Paddington, England 34

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealMoizzy Richard Moir (@TheRealMoizzy) reported

    @SkyHelpTeam hi - our broadband is down in hackney, east London. Do you have known issues at the moment and will they be resolved soon?

  • GazTheBearded Gaz (@GazTheBearded) reported

    @SkyHelpTeam I've had no Internet since 11pm last night in the dh2 area, is there an ongoing issue or an expected eta on a fix?

  • peterbladen Peter (@peterbladen) reported

    @SkyHelpTeam No issues with other devices in the house the SkyQ Wi-Fi just disconnects randomly even done a factory reset i have bt full fibre

  • marc49969037 marc (@marc49969037) reported

    @SkyUK morning, having issues with broadband in Chester le street DH2 area - anything going on ?

  • spongebath63 Willem_Wikkelspies (@spongebath63) reported

    @SkyHelpTeam Picture has started getting jumpy for 2nd time in a week. Last week, I rebooted the box and that seemed to fix it, but last night, the picture still jumped after rebooting.

  • BenENightingale Ben Nightingale (@BenENightingale) reported

    Running a small business from home, I rely on my superfast broadband for everything. It may have been down since yesterday with no further information, but that’s okay… @SkyUK are going to TEXT me when it’s working again. Thanks guys! I’d complain if it wasn’t free.. wait

  • _xSxeHxLx_x S_xe (@_xSxeHxLx_x) reported

    @SkyHelpTeam Nah it came back last night after few hours due to ur major outage

  • TheBajaGamer TheBajaGamer (@TheBajaGamer) reported

    @marc49969037 @SkyUK Yes in Chester le street have same problem also my friend does

  • Andrew_Shrimper Andrew Soul (@Andrew_Shrimper) reported

    @SkyHelpTeam Yes, they’ve been out for 2 days now. I’ve tried every fix that I’ve seen online and nothing fixes it. So I have two mini boxes that I can’t currently use.

  • tornadopc Tornado PC Repairs (@tornadopc) reported

    @SkyHelpTeam It’s not issues as such - it only does very basic commands On/off, vol and that’s it! Example - I asked to show TV guide, it did, but then no way to scroll up/down listing Advertised as hardly needing remote but you bloody well do! Where’s list of standard voice commands?

  • Macfuel35 Samuel Pierce (@Macfuel35) reported

    @SkyHelpTeam hi there I need info on what happens if I cancel my sky package while keeping my sky glass credit agreement can I still use it to stream also will I still get uhd if I am paying for via the app likes of disney Netflix etc still be in uhd

  • dean_deanson dean deanson (@dean_deanson) reported

    @georgiebids @SkyUK Hows that happened in error, its not just a single button that is pressed to cancel its a long process both on the part of the agent and also there is 31 day period in which you get sent correspondence about the cancellation and have the ability to stop the cancellation…

  • garrypearsall99 Garry Pearsall (@garrypearsall99) reported

    @SkyHelpTeam @marc49969037 Is there issues with the dl15 area?

  • Idolovemovies I do love movies (@Idolovemovies) reported

    @SkyHelpTeam There has been a text saying you have issues. The county Durham area DH2.

  • Kyle_TR Kyle Tindall-Read (@Kyle_TR) reported

    @SkyHelpTeam can you please advise on the status of the broadband outage in DH3 area - been down since about 12am with no communication from yourselves whatsoever. Any idea when our service will be back up and running please?

Map Check Current Status