Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 705
Birmingham, England 216
Glasgow, Scotland 144
Manchester, England 141
Dublin, Leinster 129
Southwark, England 125
Hackney, England 116
Blackburn, England 92
Croydon, England 77
Bristol, England 67
Cardiff, Wales 66
Hammersmith, England 56
Ilford, England 56
Derby, England 55
City of Westminster, England 53
Halifax, England 51
Edinburgh, Scotland 47
Leeds, England 46
Reading, England 45
Hounslow, England 45
City of London, England 43
Batley, England 43
Harringay, England 42
Newport, Wales 40
Southampton, England 36
Liverpool, England 34
Plymouth, England 32
Rotherham, England 31
Oldbury, England 31
Sheffield, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Mo80881169 Mo (@Mo80881169) reported

    @claudelittner @SkyUK Unfortunately the Virgin Media lot are no better. Customer services is a joke, but to be honest with you the only reason I’ve stayed is that I cannot bear the thought of getting BT in to run a line through my house for broadband. If anyone knows another way please let me know x

  • Rafferty19761 Rafferty1976 (@Rafferty19761) reported

    30 mins in and @SkySports have NOT mentioned @MillwallFC once ! Come on lions let’s stick it on them . We do NOT want your cameras @SkySports down the Den next season please . End of .

  • insights69 Bean (@insights69) reported

    @SkySports Nobody cares about this league. Only post about Premier League or I cancel my subscription

  • BSargent138 Bradwurst (@BSargent138) reported

    @shaunwalmsley1 @SkyUK Anyone have a fix for this?

  • Rhys_Crownshaw Rhys (he/him) (@Rhys_Crownshaw) reported from Plymouth, England

    @SkyUK you’re ‘TV From sky’ app on Xbox is down and isn’t working.

  • bnnktnn bnnktnn (@bnnktnn) reported

    @SkySports dear friends, everything is very expensive here, inflation is very high 143% can you help me I am looking for a job but I can't find it I have no money I need my bills and clothes sir please help me

  • MlLindley Mark Swfc Lindley (@MlLindley) reported

    What a crock of **** from @SkySports they have put the championship games onto sky main event from @SkyFootball so now got to watch Celtic v Hearts!!!!

  • Mervsta2 Mervsta (@Mervsta2) reported

    @nikki1874 @SkyUK Same issue!

  • Februarysveryo1 Februarysveryown (@Februarysveryo1) reported

    @SkyHelpTeam That’s not true you’ve got loads of People tweeting you about it. No channels are loading except sky news just says “A network error has occurred, try again later”

  • womper77 Womper77 (@womper77) reported

    @SkyHelpTeam Please try and fix it quickly, it's an important day of sport which I and a lot of others are now missing

  • engrfc Chris Blair (@engrfc) reported

    Are there any real alternatives to @SkyUK or @virginmedia for TV out there that have decent customer service?

  • JacobRo61010858 . (@JacobRo61010858) reported

    @shaunwalmsley1 @SkyHelpTeam Im also having the same problem

  • ElonaWise ElonaWise (@ElonaWise) reported

    @SkyHelpTeam @Harveyb911 Just had the worst experience with an engineer. The customer service teams also can't talk to the engineering teams so the install service is awful!

  • TJLResourcing john lappin (@TJLResourcing) reported from Cambuslang, Scotland

    Get these @SkySports commentators to ****. Andy Walker … Lino guessed it wasn’t over the line. Eilidh Barbour I think it’s over the line Chris Boyd. I wish I wasn’t in the middle of the celebrations today

  • cfcjakee_ jake🚶🏻‍♂️ (@cfcjakee_) reported

    @nikki1874 @SkyUK having the same problem

Map Check Current Status