Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 718 |
| Birmingham, England | 211 |
| Glasgow, Scotland | 154 |
| Manchester, England | 143 |
| Southwark, England | 130 |
| Dublin, Leinster | 126 |
| Hackney, England | 122 |
| Blackburn, England | 94 |
| Croydon, England | 79 |
| Cardiff, Wales | 67 |
| Hammersmith, England | 65 |
| Bristol, England | 64 |
| Derby, England | 59 |
| Ilford, England | 56 |
| Halifax, England | 53 |
| City of Westminster, England | 51 |
| Hounslow, England | 47 |
| Leeds, England | 47 |
| Edinburgh, Scotland | 46 |
| Batley, England | 46 |
| Reading, England | 43 |
| Harringay, England | 42 |
| City of London, England | 40 |
| Newport, Wales | 39 |
| Southampton, England | 38 |
| Liverpool, England | 34 |
| Sheffield, England | 33 |
| Oldbury, England | 31 |
| Bedford, England | 30 |
| Norwich, England | 30 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Soph v34.4
(@sophb66) reported
@SkyHelpTeam And what about the issue of “customer” service ? Does that get ignored?
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Maxence 🇶🇦
(@maxence__lfc) reported
@AnfieldEdition @SkySports Wtf he's talking about? You telling us If we sign Enzo or Caicedo we would be praying that it would work?
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Harry
(@harry_pitt1) reported
@SkyHelpTeam Connection is awful, barely active.
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Phil
(@NuckingFuts24) reported
@AnfieldEdition @SkySports We've been told for the last what, 5 years that we'll have a "big summer". It never comes. It won't come this summer or next summer or any other summer if FSG are in charge.
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Robbie Gardner
(@spike18_06) reported
There is an issue with #SilentWitness Series 26, episode 9 it won’t let me download it in SD or HD on #SkyQ @BBCiPlayer @SkyHelpTeam @BBCOne
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Tullocarm
(@Tullocarm) reported
@Slim_Kojo I've had no broadband for 7 DAYS. I'm leaving @SkyHelpTeam for Community Fibre - cheaper and faster so I've been told by a Sky technician. BT were a ripoff too. Sky your service is 💩
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Soph v34.4
(@sophb66) reported
@SkyHelpTeam You get the idea … what ever the “codes” are. The thing is I am struggling to see the point in this “help” team…. All you do is fob us all off to the phone lines, like me people work full time and don’t have spare time to hang on the phone, also I am waiting for itvx on SKYQ
-
Stuart Mackie
(@stuinblack) reported
@SkyHelpTeam so the broadband outage continues in Caithness… 24hrs it’s been off for now ,is there an estimated fix time yet ?
-
Wendy Beckett
(@mrswendyflea) reported
@SkyHelpTeam are there any issues in the CM18 area? Internet has dropped several times during the day for the last week. Now dropped and no come back with no issues in the house & a working phone! I’m working from home so need this sorting.
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Uzoma chukwuka
(@Uzoma80158022) reported
@AnfieldEdition @SkySports Another reason why I never rated this clown 🤡 more own goals than actual goals, yes genius, we are supposed to believe you.
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Eden Hazard
(@youngstar0) reported
@SkySportsPL Wasn't this same idiot who refused to give Serge Gnabry opportunity at Westbrom n goes further more to disgrace that boy in public.Skysports r lossing viewers bcos of people the brings on their show.
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LFC44444
(@lfc44444) reported
@AnfieldEdition @SkySports Yeah mate this is much better let’s just never sign anyone to the point where we have two defenders in their 30s (one injury prone) and two who are massively injury prone. Then four midfielders in thier 30s and about four injury prone or past it. So much worse than in your day
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Marcus Jenkinson
(@MarcusJenkinson) reported
Loss of service with my @skytv since Sunday and on reporting it, I assumed the problem was solved but turns out the advisor was incompetent and still without service. @SkyHelpTeam
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Soph v34.4
(@sophb66) reported
@SkyHelpTeam Fewer phone calls??? Lol all you ever do it pretend to help then say oh phone us ….
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Michael Hodge
(@MichaelHodge90) reported
@SkyHelpTeam Fewer phone calls help by DMs also it would be good to see some behind the scenes content that we as customers wouldn't normally see