Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• Steef (@Steef71554978) reported 5 minutes ago

  @SkyHelpTeam there seems to be issues related to connecting to a VPN today. Is this a known issue, and if so is there an ETA on repair?

• Richard Ayris (@richardayris) reported 7 minutes ago

  @SkyHelpTeam Are you aware of any DNS issues at the moment as it seems that certain sites are not opening when using my Sky BB but can if I use a different provider

• hayley🧡 (@jayleyhacobs) reported 8 minutes ago

  @SkyHelpTeam is broadband down in Woking? Unable to connect currently

• Corvida (@CorvidAdvocate) reported 11 minutes ago

  @SkyHelpTeam Any estimate on how long the UK DNS issue will take to fix. Working from home is pretty much impossible today?

• J.A McKee (@jamesmckee2) reported 16 minutes ago

  @theholloways @SkyHelpTeam I’ve had to tether device to phone (which isn’t on sky network) and able to access email etc. Sky def seems to be common denominator.

• Stevie (@gurustevie) reported 16 minutes ago

  @jen__bowes @SkyHelpTeam Oh that's annoying! I'm on Lebara (they use Vodafone's infrastructure) which can access those sites fine, so it must be a Sky issue affecting all of their internet/mobile traffic.

• Spencer💙 (@spenno34) reported 17 minutes ago

  @SkyUK seems sky broadband has gone down across the country? Any ideas

• Martin Radford (@MartinRadford2) reported 20 minutes ago

  @SkyHelpTeam @MD11UK Ridiculous response @SkyHelpTeam . Surely you can see this is a huge nationwide issue?

• ChrisHopkinsBass (@CHopkinsBass) reported 22 minutes ago

  @SkyHelpTeam people UK wide are having massive problems connecting to multiple websites and VPN. I can access these pages fine if I swap to my mobile broadband..........

• David Sands (@davidsands60) reported 24 minutes ago

  @SkyHelpTeam I am unable to access my company's site to access systems and services. All of my colleagues who use sky broadband are having the same problem whereas all other ISPs are fine. I get this message This site can’t be reached 'server IP address could not be found.'

• D (@Cerebus79) reported 24 minutes ago

  @SkyHelpTeam All IONOS hosted websites won’t load if you are on sky. Sky any idea on an eta to fix? Been like this since 5am

• James (@Jamesy_boy) reported 26 minutes ago from Sheffield, England

  @wizbongre @SkyHelpTeam Yup. Same here starting to have non sky issues on my mobile as well. Might be a DNS U.K. issue ?

• Jo Ⓥ (@Pineapple_JoJo) reported 27 minutes ago

  @SkyHelpTeam our work domain URLs (including the VPN) is unresolvable for our users who are Sky customers - there is a lot of chatter about this for various domains, will you be making a statement and a ETA for fix please?

• Simon Ayres (@ayres_simon) reported 35 minutes ago

  @SkyHelpTeam are you having dns issues? I can’t get access to my works remote access site

• Theresa Parkinson (@tiz67) reported 36 minutes ago

  @SkyHelpTeam working from home can’t access network 😡

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