Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 594
Birmingham, England 188
Manchester, England 125
Glasgow, Scotland 119
Dublin, Leinster 116
Croydon, England 94
Hackney, England 70
Leeds, England 60
Bristol, England 54
Southwark, England 51
Tower Hamlets, England 50
Hammersmith, England 39
Larbert, Scotland 39
Newcastle upon Tyne, England 36
Oldbury, England 34
Ealing, England 33
Holborn, England 31
City of Westminster, England 29
Blackburn, England 27
Cardiff, Wales 27
Edinburgh, Scotland 26
Bermondsey, England 25
Islington, England 24
Reading, England 23
Swindon, England 22
Liverpool, England 22
Southampton, England 22
Bushey, England 22
Dagenham, England 21
Derby, England 20

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • edin_chauffeur Cheesed off chauffeur (@edin_chauffeur) reported

    @SkyUK Doesn't really help to be honest. You are the only tv service that imposes a pin. I need to know why? I'm well above the age of watershed, there is absolutely no chance of anyone else using my tv, I'll sign a friggin legal waver, so why are you the only provider to impose a pin?

  • Tman5331 Thomas M (@Tman5331) reported

    Probably good ESPN leaving F1…they outsourced the entire coverage to SkySports plus for a network that has inside stories on obscure borderline sports they did not move the needle with special programming

  • ScottEaglen Scott E (@ScottEaglen) reported

    Please @premierleague @SkySports @tntsports DO NOT bring in: - Individual player walk outs - Half time shows - Ref cams - ‘Superior POTM’ - Boxing announcers We literally just want to watch football in this country. Don’t ruin it like this crap #FIFACWC

  • MK6074158551841 M K (@MK6074158551841) reported

    Sky broadband totally down in Blanchardstown since last night @sky @SkyHelpTeam

  • deanb6666 Dean Bamforth (@deanb6666) reported

    @SkyHelpTeam Very threatening language. People wouldn’t leave if it you gave value for money. The quality of content goes down but the prices go up

  • martynrolly Martyn_Rolly (@martynrolly) reported

    @JMACL1673 @virginmedia @SkyHelpTeam Yeah unable to sign in

  • blades_sufc_1 blades 🤜👊 (@blades_sufc_1) reported

    @SkySports Not be8ng funny anything confuses this idiot! Unreal footballer but thick and gormless as **** ... good job he has an unreal talent and money he'd be ****** otherwise

  • lgwwfc Lee (@lgwwfc) reported

    @SkySportsTennis @SkySports Bad day for tennis

  • Bastythegreat Perry Watts (@Bastythegreat) reported

    Hi @SkyUK I've been trying to sign up to your service for 5 days and it's failed every single time...why? How hard is it to get broadband!! It's pathetic and worrying if I can't even sign up, how will it go IF I manage to be a customer!!

  • adamrobinson86 adam robinson (@adamrobinson86) reported

    @SkyHelpTeam Hi we have two mobile phones with you but having big issues with one

  • PaulNewnes5 Paul Newnes (@PaulNewnes5) reported

    @SkyHelpTeam Don't think there is any need for that sort of attitude, if you have a problem with certain individuals, contact them directly & personally, don't just threaten everyone. not very helpful from a so called "help team"

  • AndyK1963 Andrew Kirk (@AndyK1963) reported

    @LFC_Laith Behave PSG have finally run out of gas The Chavs has done **** all season and probably shouldn’t be in the tournament based on current results Bizarrely they are there and Skysports aka CFCTV are treating this like some historical win Shite

  • JMACL1673 🍷🏴󠁧󠁢󠁳󠁣󠁴󠁿Jude 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍷 (@JMACL1673) reported

    Anyone else getting asked to set up 2FA when trying to sign in to Sky Sports app using #VirginMedia credentials and not getting emails or text codes through? Is this even legit? @virginmedia @SkyHelpTeam

  • Kcuftiagain kcufti kcufti (@Kcuftiagain) reported

    Get #archer off FFS. He's not the answer. Why didn't you start with #Carse? Idiot #ENGIND @SkySports @bbctms

  • LaurLaurD16 Laura (@LaurLaurD16) reported

    Great poor customer service from @SkyUK !!

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