Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 713
Birmingham, England 227
Glasgow, Scotland 148
Southwark, England 141
Hackney, England 135
Dublin, Leinster 135
Manchester, England 132
Hammersmith, England 113
Blackburn, England 84
Croydon, England 79
Bristol, England 66
Batley, England 65
Cardiff, Wales 62
Halifax, England 54
Ilford, England 54
Derby, England 54
City of Westminster, England 50
Harringay, England 48
Hounslow, England 47
Edinburgh, Scotland 47
Reading, England 44
Southampton, England 44
Leeds, England 43
City of London, England 40
Newport, Wales 38
Liverpool, England 35
Rotherham, England 35
Sheffield, England 34
Bedford, England 31
Plymouth, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BigAdamKnight Adam Knight (@BigAdamKnight) reported

    @SkySports Brilliant, because of Kane and Sterling awful performance we're now going to be treated to two holding midfielders forever. Perhaps also stop making wholesale changes for games against smaller teams they don't have enough matches together anyway.

  • pauladams00 Paul Adams (@pauladams00) reported

    @SkyHelpTeam Purchased an iPhone from sky. Developed a fault. I called within 30 day cool off period. Was promised packaging to return but never turned up. I want to return phone but when I call sky say they cannot help as it’s now past 30 days. Fault reported by 30th day

  • Laurenccporter Lauren Cecelia Porter (@Laurenccporter) reported

    @SkyHelpTeam That’s kind of unacceptable, don’t you think? That there was an outage for over 9 hours, with no explanation during that time, no updates etc. What a way to treat your customers. I definitely won’t be sticking with sky after my contract is up. Thank you.

  • dtsn Daniel Saxil-Nielsen (@dtsn) reported

    @SkyHelpTeam Thanks for the investigation of this. Do you know If you have a resolution yet? I assume the Sky Q box won't download the items it's missed once it's up and running?

  • JCee12 Joanna Cullen (@JCee12) reported

    @SkyHelpTeam Nearly 3 days of no or intermittent internet in the Glasgow East area. I know its not just my connection as family are also having the same issues. Sort it out Sky. I've missed work the last 2 days as a result of your shoddy connection and "connected without internet" rubbish.

  • Mike_Hensby Michael Hensby (@Mike_Hensby) reported

    @SkyHelpTeam Yep, just says there is an outage in my area, but as said noone else I know with sky broadband local to me is having issues

  • michiemoo04 Michelle (@michiemoo04) reported

    @SkyHelpTeam any update on the issues in the ME8 area? Been off since 6pm last night! I've had to travel to a relatives to be able to work!!

  • James922155863 James (@James922155863) reported

    @SkySports Time to go Tactically inept Terrible substitutions Out of Time

  • susiesaurus Susie Abbott (@susiesaurus) reported

    @SkyHelpTeam Have already done that, and no issues detected. It just keeps dropping out randomly and coming back. Very frustrating, mainly for my husband who works from home a lot of the time!

  • Col_RobertsUK Colette Roberts (@Col_RobertsUK) reported

    @SkyHelpTeam Ok I didn’t realise that, thank you for your help 👍🏼

  • InksterPaul Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • insultmerchant McNutty (@insultmerchant) reported

    @SkySports Shouldn’t happen, never ever! Tyson Fury will kill somebody

  • markCok18922693 MC2 (@markCok18922693) reported

    @almacca93 Jim White is also a nasty piece of work. Remember the countdown he put on his skysports show ticking down to Burys demise? He should not be broadcasting from anywhere.

  • jishsmells5 Steve Arnold (@jishsmells5) reported

    @SkySports Embarrassingly poor. Not picking players in form again. Penalty decision poor. Kane shouldn’t have started. Henderson should have been left off pitch for a more attacking option

  • psoplust pilar og (@psoplust) reported

    @OpenreachHelp @WeAreOpenreach Morning. Can you give an update on the Internet outage in Edinburgh? This is the second day it's been out and my ISP, @SkyHelpTeam, has no information. Thanks

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