Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 557 |
| Birmingham, England | 179 |
| Glasgow, Scotland | 124 |
| Hackney, England | 101 |
| Dublin, Leinster | 97 |
| Blackburn, England | 91 |
| Southwark, England | 89 |
| Manchester, England | 83 |
| Croydon, England | 58 |
| Hammersmith, England | 47 |
| Halifax, England | 44 |
| City of Westminster, England | 44 |
| Batley, England | 42 |
| Bristol, England | 41 |
| Derby, England | 40 |
| Edinburgh, Scotland | 37 |
| Ilford, England | 37 |
| Cardiff, Wales | 37 |
| Hounslow, England | 34 |
| Reading, England | 28 |
| Harringay, England | 26 |
| City of London, England | 25 |
| Bedford, England | 23 |
| Oldbury, England | 23 |
| Leeds, England | 21 |
| Southampton, England | 20 |
| Newcastle upon Tyne, England | 20 |
| Newport, Wales | 20 |
| Rochdale, England | 20 |
| Liverpool, England | 19 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
frank
(@frank69__) reported
@SkyUK ur actually such a **** provider like I’m losing braincells here
-
spencer alden
(@erikodinson) reported
@SkyHelpTeam My broadband is down , has been for hours . Hope it’s sort soon
-
Alex Jakunovas
(@AJakunovas) reported
@Elliotd25851456 @SkyHelpTeam From what part u from in wales well for me the wifi still down and has been since 10pm?
-
Syed Muhammad Asad
(@sm_asad77) reported
@SkySports WTF FA think
-
when you change nobody OR to AND believes you
(@Scriblit) reported
@SkyHelpTeam Ok ni night! Internet's down again btw & your website won't even load on my phone.
-
Melissa Wilson
(@Melissa63354515) reported
@SkyHelpTeam Are you taking the Micky. There’s a national outage and you’ve all gone home. I’m not paying my broadband bill this month!
-
Ashli with an i
(@_Bae_Blades_) reported
WiFi has been down since 8pm YESTERDAY. Sort it out @SkyUK
-
Gary Lilley
(@garylilley88) reported
@SkyHelpTeam any chance you can sort your core network out and assign us some actual ip addresses? #ItsWhatImPayingFor
-
GA City
(@Chim289) reported
@9N146 @SkyHelpTeam @Frances23901723 Wales too 😱. To be fair this is the first issue I've ever had with Sky. Would be without internet for days with virgin and BT was just so unreliable in general.
-
Kelstar
(@kel_sims) reported
@SkyHelpTeam internet down again
-
Alan Lee
(@AlanLee69250641) reported
@SkyHelpTeam That's helpful. Thanks for the customer service
-
pyLee🕙
(@ynahmadXXI) reported
@SkySports if city win : "tHeY BuY thE LeAguE" if city lose : " MonEY Can'T bUY tHE LeaGuE" what the idiot these MFs
-
Robert Young
(@Bob1866Young) reported
@SkyHelpTeam Good night and good bye. Tomorrow I'm getting rid of your awful service. So supposedly I'm a patinum VIP customer and you tell me **** all about the problems? Virgin offers a service 8 times faster than the awful one you dish up via BT, so long and no thanks for the crappy fish
-
gavclark349
(@gavclark349) reported
@SkyHelpTeam I’ve just spent 20 mins in an auto phone call cos of down broadband then be told the phone line is down. I and many others work shifts and rely that what is paid for is delivered….explanation please
-
BNZY
(@iBNZY) reported
fix up your internet u useless ***** @SkyUK