Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 739
Birmingham, England 211
Glasgow, Scotland 161
Manchester, England 147
Southwark, England 134
Dublin, Leinster 133
Hackney, England 131
Blackburn, England 94
Hammersmith, England 81
Croydon, England 76
Cardiff, Wales 65
Bristol, England 62
Derby, England 60
City of Westminster, England 58
Halifax, England 57
Ilford, England 57
Batley, England 54
Leeds, England 48
Edinburgh, Scotland 47
Hounslow, England 47
Harringay, England 46
Reading, England 42
City of London, England 41
Southampton, England 40
Newport, Wales 39
Liverpool, England 36
Bedford, England 32
Sheffield, England 32
Rotherham, England 31
Norwich, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WavyAkh1 . (@WavyAkh1) reported

    Nah what channel is Utd game on? I have bt and skysports and neither are showing it. Prime video aren’t either what the absolute ****

  • MarcSarg76 geordiefella (@MarcSarg76) reported

    This skysports commentary is ****, I really hope we turn these over, ffs biased as **** and written us off before we have even kicked a ball....... COME ON THE TOON ⚫⚪⚽👍

  • Jas_per6 Jaspe (@Jas_per6) reported

    Hi @SkyHelpTeam I’ve got a problem with our Wi-Fi, the ping has been extremely high and I’ve been gaming and it’s just unbearable and I keep getting disconnected for too high ping.

  • LukePowell92 LWP. (@LukePowell92) reported

    @SkySports_Keith @SkySports & depressing wtf has being happening last 15 + years.

  • wmcbryde91 Will (@wmcbryde91) reported

    Annual tweet to call out terrible customer service. This time @SkyHelpTeam .. seemingly unable to do anything about their own product, despite repeated calls.. how hard is it to deliver a box?

  • CynthiaFranko4 Cynthia Franko (@CynthiaFranko4) reported

    @1bricox @SkyUK @SkyHelpTeam Message dark_702nx on instagram he will surely help you out he just got mine fixed back also

  • liamsimo95 liam (@liamsimo95) reported

    @SkyUK @bt_uk any better service?

  • NurseStudentAKB Nursing Student Alice (@NurseStudentAKB) reported

    @SkyHelpTeam no internet yet again! Which means no tv as I have sky glass! Done all the tests and states all is fine yet I have an amber light on the internet! Website is no help whatsoever. I have already se t a message!

  • southldngunner 🎗 #TrustThePrøcess (@southldngunner) reported

    @GNev2 @SkySports All of them let the club down

  • sophb66 Soph v34.4 (@sophb66) reported

    @SkyHelpTeam “help” … but you don’t actually reply to HELP so maybe drop the help from your handle to make your “service” more accurate & truthful

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @david_7713 @SkyHelpTeam Neither its only for full loss of service so shut your moaning

  • RicoDepor Ricardo (@RicoDepor) reported

    @GNev2 @SkySports After the way you butchered Reyes, you’ll never be loved here!

  • Purdee mistress purdee (@Purdee) reported

    @Apple I have @AppleTV on my sky Q box - the app has updated overnight and now I have subtitles that I can get rid of! It’s v annoying - please help? @SkyHelpTeam

  • Mark996 Mark Westlake (@Mark996) reported

    @SkyHelpTeam So the update is…that there IS no update?! @SkyUK have spoken with @WeAreOpenreach who admitted they’ve not even allocated a team to finish the job they only did half of?! Fills you with huge confidence in the product don’t it?! Meanwhile, we pay for service we don’t have?!

  • oosaboos Susan Richardson (@oosaboos) reported

    @SkyHelpTeam what’s going on with the internet in SR5? It’s horrible. Super fast reliable broadband my eye.

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