Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 553
Birmingham, England 174
Glasgow, Scotland 118
Dublin, Leinster 94
Hackney, England 91
Blackburn, England 89
Southwark, England 83
Manchester, England 82
Hammersmith, England 55
Croydon, England 55
City of Westminster, England 45
Batley, England 45
Derby, England 39
Bristol, England 37
Edinburgh, Scotland 36
Halifax, England 36
Cardiff, Wales 32
Ilford, England 31
Reading, England 28
Hounslow, England 28
Bedford, England 25
Oldbury, England 25
Newcastle upon Tyne, England 23
City of London, England 23
Southampton, England 22
Harringay, England 22
Liverpool, England 21
Belfast, Northern Ireland 20
Newport, Wales 20
Northampton, England 19

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kevcska kevin cowle (@kevcska) reported

    @SkyHelpTeam What makes me laugh is the sky broadband test on my sky app never works when it’s down . What a waste of time that is. That’s like a car with no engine

  • ByronMagee6 Byron Magee (@ByronMagee6) reported

    @SkyHelpTeam bleeding ****

  • Laura_Stillie Laura Stillie (@Laura_Stillie) reported

    @ohBlessedB @SkyHelpTeam I wouldn’t bank on anything happening. We went months without tv and have never received refun or credit as we were still paying for it. Absolute shambles

  • deandark92 Dean Dark (@deandark92) reported

    @joeydiscombe @SkyHelpTeam Ours is dog **** tonight.

  • Anthony68021972 Anthony Hughes (@Anthony68021972) reported

    Shocking service for the price @SkyHelpTeam

  • bagsofessential Bags of Essentials (@bagsofessential) reported

    @SkyHelpTeam No internet here either absolute joke! Been with Sky for years yet since upgrading to skyQ and your top broadband it’s been the worst it’s ever been! Will defo be looking to move now I’m out of contract.

  • KunalWad Kunal Wadehra (@KunalWad) reported

    @SkyHelpTeam Any further update on this please..dont know whether this is affecting my area or a router issue

  • the_real_BGB Tony (@the_real_BGB) reported

    @SkyNews any chance of running a story on the shocking service from @SkyHelpTeam and #skybroadband

  • s7t6c Simon (@s7t6c) reported

    @SkyHelpTeam internet all out in Wisbech, pls can you give a indication of when the fix will be done

  • jaayy93 🌺 (@jaayy93) reported

    @SkyHelpTeam It’s never ending issue with the broadband

  • ratboytm Harrison♡︎ (@ratboytm) reported

    @Jaxk794 @EmilyDavies96 @SkyHelpTeam im a sky mobile customer their data is actually shocking i got better service on tesco mobile and that’s saying something

  • unleashthetea ____ (@unleashthetea) reported

    @SkyHelpTeam Everytime Sky Broadband goes down in 2021, give ALL customers some sort of discount. @SkyUK

  • nicky38376559 nicky (@nicky38376559) reported

    @SkyHelpTeam Al2 internet been off/slow majority of the day ..... pay for guaranteed broadband

  • woodsyqpr Waine (@woodsyqpr) reported

    @SkyHelpTeam Croxley there is no service

  • robinsmirnov Robin (@robinsmirnov) reported

    @SkyHelpTeam Please fix this problem ASAP!!! It’s been hours since we’ve had wifi!!!!!!

Map Check Current Status