Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 702 |
| Birmingham, England | 220 |
| Dublin, Leinster | 155 |
| Glasgow, Scotland | 147 |
| Southwark, England | 136 |
| Hackney, England | 132 |
| Manchester, England | 129 |
| Hammersmith, England | 123 |
| Croydon, England | 81 |
| Blackburn, England | 75 |
| Batley, England | 70 |
| Bristol, England | 66 |
| Cardiff, Wales | 65 |
| Derby, England | 56 |
| Halifax, England | 56 |
| Ilford, England | 50 |
| City of Westminster, England | 49 |
| Reading, England | 47 |
| Edinburgh, Scotland | 46 |
| Leeds, England | 46 |
| Harringay, England | 45 |
| Southampton, England | 45 |
| Hounslow, England | 41 |
| City of London, England | 40 |
| Newport, Wales | 38 |
| Rotherham, England | 37 |
| Liverpool, England | 36 |
| Sheffield, England | 33 |
| Oldbury, England | 33 |
| Plymouth, England | 33 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Heather Greig
(@vpani_info) reported
@SkyHelpTeam Is there a problem with all Sky channels? Able to watch terresterial channels but no Sky channels.
-
Richard Adkins
(@richadkins112) reported
@SkyHelpTeam getting no signal on my skyq box. Followed all the reset steps online but still nothing. Any ideas please?
-
Andrew Creak
(@AndrewCreak) reported
.@SkyHelpTeam what’s going on with the mobile service? 2 days I’ve had no connection in my home where I normally get good service. Thankfully your wifi has been working okay for the last few days so have been able to continue working.
-
Emma
(@emdarce) reported
@SkyHelpTeam Is there any ideas yet when this issue is going to be resolved? There is no updated info online. All Sky & BT broadband in the area of CR5 3RT is down & has been all weekend.
-
Maj
(@Maj_was_taken) reported
@SkySports It's not bad news until the results one in surely?
-
Ellie -- arcane spoilers .
(@getrdy4dove) reported
Can't believe @SkySports just premiered a new live action trailer for #HaloInfinite, that **** was 🔥!
-
Mops Of Manchester
(@ZebPuliZeb) reported
@SkyHelpTeam is broadband down in Manchester?
-
Jay Deane
(@jaydeane07) reported
@SkyHelpTeam Hi Lainy I’ve done all that and still no luck. I’ve never had an issue with it before. I’ve tried installing it on my wife’s phone with my login and it works perfectly. On mine it loads but the info boxes are greyed out then it crashes?
-
Tracey Gillings
(@Traceyagillings) reported
@SkyHelpTeam no internet no landline and I have to wait three days for an engineer call out. What awesome service NOT!
-
Hassan 🇸🇴
(@H34SSANv3) reported
Rashfords trim is ******* horrendous please never zoom into his face ever again @SkySports
-
Emily
(@EmilyJessicaBea) reported
@SkyHelpTeam We did that a couple of hours ago too but it made no difference and still was not working on the karaoke and games feature
-
Jamie
(@Jamie3037) reported
@virginmedia How do I see these offers as whenever I check for upgrades and deals on my account, it says to speak to your team. You skipped over the question I asked about not matching new customer offers for existing customers like @SkyUK
-
Roger Lightowler
(@3squaremeals) reported
@SkyHelpTeam Hi - there's no info - no broadband since Fri evening... other broadband providers back up and running - my question is when is it projected for Sky to restore service?
-
Alistair Maximilian
(@H477Anwar) reported
@NOW cant watch the Chelsea-United game because of app problems, discrace, I should cancel sky sports on NOWtv and move onto VPN + DAZN at this rate @dazngroup #dazn #nowtv #skysports
-
Gavin O’Driscoll
(@magiczombijesus) reported
@SkyHelpTeam no broadband for two days in the ol35sq area. Your site says there is a problem but no information on a expected resolution