Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 711
Birmingham, England 227
Glasgow, Scotland 142
Dublin, Leinster 139
Southwark, England 139
Manchester, England 133
Hackney, England 133
Hammersmith, England 115
Blackburn, England 81
Croydon, England 76
Bristol, England 65
Batley, England 65
Cardiff, Wales 62
Halifax, England 55
Ilford, England 54
Derby, England 54
City of Westminster, England 49
Harringay, England 47
Hounslow, England 46
Reading, England 44
Edinburgh, Scotland 44
Southampton, England 44
Leeds, England 43
City of London, England 39
Newport, Wales 37
Liverpool, England 35
Rotherham, England 35
Sheffield, England 34
Bedford, England 31
Plymouth, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Atthe2014Horse Harry Horse (@Atthe2014Horse) reported

    The King has spoken, 2 players on the verge of signing @TheAthleticUK @SkySports now it gets interesting, can we now make a difference. Squad improvements, but clearly the club want to sort out right back and midfield position and reduce the squad down. My sources tell me that a

  • CharlieGough888 Charlie Gough (@CharlieGough888) reported

    @SkyHelpTeam If I want to move a Wi-Fi router to another location, can Sky install a new port to plug into or is that down to BT? Thanks.

  • balls_pepper Pepper ***** (@balls_pepper) reported

    @SkyUK No. I don’t want your expensive lies. **** off.

  • narniaisonline N A R N I A (@narniaisonline) reported

    @SkyHelpTeam I keep getting an error message (upgrade) when I try to watch Station 19 on sky go app. Other shows on sky witness work & it’s included in my package. Please help!

  • BadReducation Ian (@BadReducation) reported

    @markwoggle67 @SkySports That Greenwood goal was a bad one to miss! I wanted a drink at HT but just stayed in the seat cos of the fiasco getting served before kickoff

  • Waq_23 Waq (@Waq_23) reported

    @SkyHelpTeam As suggested I have tweeted @ColorsTV as you are unable to help any further. I will let you know if I receive a response from them.

  • Sean_ako00 Sean Atkinson (@Sean_ako00) reported from Conisbrough, England

    @SkyHelpTeam Hi guys, i seem to be having a problem with my sky box as i want to watch the football but it seems it keeps redirecting me to the comedy channel, hope you can resolve this problem in the not to soon future! Ps mines a double🥃🥃🦉

  • DavidMarshman2 David Marshman (@DavidMarshman2) reported

    Sky Broadband are so bad. Rarely works and the customer service is so bad and unhelpful. I’m continually left with no broadband and they don’t seem bothered. Bet they would be if I stopped my direct debit. I would recommend people after broadband avoid @SkyUK where possible

  • BarneyCrockett3 Barney 🐻☘️ (@BarneyCrockett3) reported

    @stevie30672 @SkySports It's just a pity his time at Celtic had to be under the worst Celtic manager ever.

  • DavidMarshman2 David Marshman (@DavidMarshman2) reported

    Sky Broadband absolutely hopeless. Exactly the same problem that they supposedly fixed. Not been impressed with Sky. @SkyHelpTeam

  • Helen_Doyle_xx hєlєи♡♡ (@Helen_Doyle_xx) reported

    @SkyHelpTeam There is a fault…an ongoing fault that gets fixed really quickly…no one is willing to fix the actual problem

  • narniaisonline N A R N I A (@narniaisonline) reported

    @SkyHelpTeam Online help was no help so called customer service. The show has been wrongly classed as a box set even though its aired and they can't fix that. Can you?

  • DavidHunt1996 David 🐳 (@DavidHunt1996) reported

    @SkyUK Any chance of getting an explanation to why our broadband service has been below 0.1 mbps for the past 24 hours or are you going to carry on taking money every month for a abysmal service?

  • loudquietloud23 Jim Bentley (@loudquietloud23) reported

    @SkyHelpTeam any chance of your broadband working? Been dodgy all week and totally collapsed tonight. And as usual, no way of getting help on the app!

  • DavidMarshman2 David Marshman (@DavidMarshman2) reported

    Would be great if they actually fixed it this time as once again I’m paying for broadband and it’s not working. Not going to hold my breath though @SkyHelpTeam

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