Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 568
Birmingham, England 177
Glasgow, Scotland 122
Dublin, Leinster 105
Hackney, England 100
Blackburn, England 93
Southwark, England 92
Manchester, England 86
Croydon, England 58
Hammersmith, England 44
Halifax, England 44
City of Westminster, England 44
Batley, England 42
Bristol, England 42
Cardiff, Wales 42
Ilford, England 39
Derby, England 37
Edinburgh, Scotland 36
Hounslow, England 35
Harringay, England 29
Reading, England 28
City of London, England 27
Newport, Wales 23
Newcastle upon Tyne, England 23
Bedford, England 23
Oldbury, England 23
Rochdale, England 22
Liverpool, England 21
Leeds, England 20
Peterborough, England 19

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TommyTh01951861 Tommy Thornton (@TommyTh01951861) reported

    @SkySports Shocking, no way should he have to put up with **** like this. MORE has to be done about this. Not enough is done about these keyboard warriors. Totally unacceptable....

  • Dunc_248 Dunc Shand (@Dunc_248) reported

    @SkyHelpTeam Is there issues again in the Fife area as service is down again??

  • Lisa_We11s Lisa Wells (@Lisa_We11s) reported

    @SkyHelpTeam I really feel that the Accessibility team are great, but surely there should be more support? EG it would have been very beneficial to me to have had a follow up message or phone call to make sure that the activation had been completed.

  • slassorr Iain (@slassorr) reported

    @SkyHelpTeam Our internet has been dropping in and out for over 14 hours now - we’re in South Lanarkshire, Scotland. What is the issue?

  • hawky7 Michael Hawkins (@hawky7) reported

    @SkyHelpTeam Thanks. I have managed to get through and have raised a complaint with them. Hopefully will be redelivered on Friday (and they will actually try this time…)

  • Mikeygraeney93 Mikey graeney (@Mikeygraeney93) reported

    @SkySports @Gillen11 crap

  • 9toedsleuth Phil Bradbury (@9toedsleuth) reported

    @SkySports Is there any information on how long this was going on for, who was doing it ( was it 'black' or 'white' people ), any proper excuses to why he didn't tell the police etc, rather than " If I'd of said anything back I'd be the one in trouble". @troydeeney

  • david_navigator David Rose (@david_navigator) reported from Bathford, England

    @SkyHelpTeam Ok. But not sure how far we'll get. I'm assisting a home user trying to connect to a corporate network so there's a delay between questions.

  • LeeNoble20 Lee Noble (@LeeNoble20) reported

    @Paulfbrdn @DaleFCB10 @SkySports Lost me there pal, presumably you have a problem with something I have said to the extent you had to type a reply... yeah?

  • Ethanb5005 Ethan (@Ethanb5005) reported

    @Imcareyy @LiverpoolWach @SkySports Referees dont do it to cause trouble or to get abuse towards them, they do it cause they love football

  • AbuAmaanah Abu Amaanah (@AbuAmaanah) reported

    @Alom_M_ @SkyHelpTeam BT possibly. Virgin is a disgrace for many reasons. Customer service for one. It’s getting round to it that’s the issue. They profit off of that.

  • J2FEER james (@J2FEER) reported

    @SkyHelpTeam Or messaging service

  • Danny32436483 LEST YOU FORGET 💚🍀 (@Danny32436483) reported

    @SkySportsNews Food banks all around the Uk families just about to lose 23 pound a week in universal credits to starve more kids @MarcusRashford and @SkySports rams this down people's throat's

  • LJHAMMOND1 LJHgrumpyoldgit (@LJHAMMOND1) reported

    @SkyHelpTeam If it was a problem with our dish we would have no service continuously. The problem is at your end. DEAL WITH IT!!!!

  • 9toedsleuth Phil Bradbury (@9toedsleuth) reported

    @SkySports Is there any information on how long this was going on for, who was doing it ( was it 'black' or 'white' people ), any proper excuses to why he didn't tell the police etc, rather than " If I'd of said anything back I'd be the one in trouble". @T_Deeney

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