Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 558
Birmingham, England 177
Glasgow, Scotland 121
Dublin, Leinster 96
Hackney, England 94
Blackburn, England 88
Southwark, England 84
Manchester, England 83
Croydon, England 54
Hammersmith, England 51
City of Westminster, England 46
Batley, England 44
Bristol, England 40
Derby, England 39
Edinburgh, Scotland 35
Halifax, England 34
Cardiff, Wales 34
Ilford, England 31
Hounslow, England 30
Reading, England 29
Bedford, England 25
Oldbury, England 25
City of London, England 24
Southampton, England 23
Newcastle upon Tyne, England 23
Harringay, England 22
Belfast, Northern Ireland 20
Leeds, England 20
Newport, Wales 20
Liverpool, England 19

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • leongavin1 Leon Gavin (@leongavin1) reported

    @SkyUK @SkyHelpTeam what’s going on with the board band it’s not working at all.

  • meganleahpratt Megan Pratt (@meganleahpratt) reported

    @AntonioDellElce @SkyHelpTeam Yep, same in AL10, been down all day with radio silence from sky. Heard there’s been outages all over the country since Tuesday

  • SarGal1985 Sarah Turner (@SarGal1985) reported

    @SkyUK @SkyHelpTeam why can I never watch a full programme without it cutting out?! Total waste of a lot of money each month! #skyglass

  • miss_traceydav Tracey Davies (@miss_traceydav) reported

    Why does auto download on my Sky box only seem to work for some shows @SkyHelpTeam - rarely works for box sets and never works on Paramount or Peacock to download next episode of a show. Seems to only work on broadcast shows like Ackley Bridge as an example

  • freydonaldson Frey Donalson (@freydonaldson) reported

    @SkyUK WiFi not working - done all the steps suggested but nothing working and no one to speak to. Need to watch #StrangerThings please help!

  • CoachingGeek Sporting Goods (@CoachingGeek) reported

    @SkyHelpTeam Can never get a response from a human before 9pm anyway…

  • AntonioDellElce Antonio Dell'Elce (@AntonioDellElce) reported

    @SkyHelpTeam it says there is an outage, and it has been like that since about 9am, I was asking for an update if possible

  • thingumy_bob thingumy_bob🏳️‍🌈 (@thingumy_bob) reported

    @SkyHelpTeam had no broadband for 24 hours. No update except we're working on it. When can we expect service to be restored?

  • aejefferies Amy Jefferies (@aejefferies) reported

    @SkyHelpTeam Hi, I had a really helpful lady today and there’s an issue with my socket so an engineer is out tomorrow (1-6) Unfortunately I won’t have anyone able to let them in until 3-6, can this be changed or the date moved, please?

  • PaulKBUK Paul K (@PaulKBUK) reported

    @SkyHelpTeam Think you might want to admit to an issue at the moment. It's taking 3-4 minutes to load the hub page after the router spontaneously rebooted and came back up with a downstream about 10% what is normally is.. 6Mb down, 19up....

  • leedsandyb76 Andy (@leedsandyb76) reported

    @SkyHelpTeam Yes, I've restarted the Sky box, no I haven't restarted the router because it always messes up my Sky Q set-up incl mini-boxes when I do, and as you can see from the screen shot above, my broadband connection is not a problem. I can watch Paramount+ fine on my phone

  • Concord4golf NickP (@Concord4golf) reported

    @Johnjenkins309 @SkySportsGolf Showing some support for the underdog. SkySports are clearly in the pockets of the PGA tour. This was not a post from the guy himself so can't see how I'm being an a'hole to him or any individual.

  • mjoneill1967 Matty (@mjoneill1967) reported

    @AgentScotland @aboutceltic @SkySports Imo the most important relationship on the pitch is between your 2 centre halves, and if they have an understanding between each other you just simply cant break it up. I think pre season has shown how much ccv needs starfelt next to him. Problem with jullien is lack of pace now

  • TheRealShar22 Shaz (@TheRealShar22) reported

    @SkyHelpTeam my Internet is down and I need help please, a little annoying now school holidays have started.

  • Missamypacey_93 Amy Marie 🤍🖤🤍🖤 (@Missamypacey_93) reported

    @SkyHelpTeam has there been a issue with broadband today is as it keep cutting off.

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