Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 701 |
| Hammersmith, England | 207 |
| Glasgow, Scotland | 207 |
| Hackney, England | 182 |
| Birmingham, England | 163 |
| Southwark, England | 124 |
| Blackburn, England | 104 |
| Dublin, Leinster | 102 |
| Manchester, England | 101 |
| Halifax, England | 80 |
| Croydon, England | 79 |
| Batley, England | 76 |
| Cardiff, Wales | 52 |
| Edinburgh, Scotland | 47 |
| Ilkeston, England | 47 |
| Hounslow, England | 46 |
| Harringay, England | 43 |
| City of Westminster, England | 41 |
| Bristol, England | 40 |
| Newcastle upon Tyne, England | 38 |
| Nottingham, England | 38 |
| Reading, England | 37 |
| Enfield Town, England | 36 |
| Portsmouth, England | 34 |
| Oldbury, England | 31 |
| Peterborough, England | 31 |
| Brentford, England | 30 |
| Prestonpans, Scotland | 30 |
| Derby, England | 28 |
| Liverpool, England | 27 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
lee
(@The_CraftyBaker) reported
@emily_laycock @SkyHelpTeam Sky broadband is down for every customer and has been for a couple hours now. But they don’t want to admit any blame so are feeding us all the same rubbish
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Debra Dickenson
(@debfear) reported
@SkyHelpTeam Track it, Get it installed, it works for 12 hours then it fails and continues to fail! You are told it cant be fixed without an Engineer who will be with you WEDNESDAY. I wouldn't track it, I would cancel it while you can! I have even tried to tweet these guys but no response!
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Graham Lees
(@glees5150) reported
Hi @SkyHelpTeam I find this happening with my Sky Q box more and more often. Is this a known problem?
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nickstreetphoto
(@nickstreetphoto) reported
@SkyHelpTeam There's been an outage for 2 weeks. You won't be able to help. I've given up on anyone from your crap company helping!
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Lord Williams of Trickledown 🇺🇦 🌊 🇪🇺 #FBPE
(@Adrewzz) reported
@SkyHelpTeam I had it on record overnight to watch PAK v ENG today, but have lost most of the afternoon session and 3 wickets because the signal was so poor that it is all pixelated, as in previous pic, or frozen, with the banner "temporary loss of signal" keeping appearing.
-
DennyEMufc
(@SpideySense365) reported
@SkyUK Not a chance, the TV is garbage, and why get stuck with a huge subscription? 👎👎
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The Don
(@TheDon87405105) reported
@SkySports I never thought betting would make me so much money but with the help of @RealFooty_tips im making so much profit. I was referred to him online. Follow him for some amazing tips
-
David Giles
(@dave_giles_uk) reported
@SkyUK returned our Sky equipment as asked (tracking demonstrates has been received) and still got charged £50. Waited on hold for half an hour without speaking to anyone before giving up. Very poor service. Would not recommend.
-
Guy
(@Guy46495292) reported
@SkyHelpTeam I still am struggling just to be able to make basic phone calls to people and services located within the same area, why is it so awful? Why am I paying so much a month for a phone I cant use if there is a sprinkling of snow or a drizzle of rain?
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Lee
(@MitLee1701) reported
Five days after ordering something from Sky (@SkyHelpTeam), #DPD still haven’t delivered it. Every day I wait in until they tell me there’s an ‘unexpected issue’ and it’ll be delivered the next day. DPD are impossible to contact too
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The Don
(@TheDon87405105) reported
@SoccerAM @SkySports I never thought betting would make me so much money but with the help of @RealFooty_tips im making so much profit. I was referred to him online. Follow him for some amazing tips
-
The Don
(@TheDon87405105) reported
@SkySports I never thought betting would make me so much money but with the help of @RealFooty_tips im making so much profit. I was referred to him online. Follow him for some amazing tips
-
Paul Faulkner
(@JustDiveIn) reported
@SkyHelpTeam broadband down in SY10
-
Jack Cortvriend
(@JackCortvriend) reported
@SkyHelpTeam hi, my internet has gone down in SE4. My openreach box has a red light on the LOS indicator - can you help?
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llSilverll✨✨
(@llSilverDanger) reported
@niallbrown17_ @aboutceltic @SkySports never