Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 629
Birmingham, England 183
Glasgow, Scotland 182
Hammersmith, England 174
Hackney, England 153
Dublin, Leinster 123
Southwark, England 117
Manchester, England 104
Blackburn, England 103
Croydon, England 77
Batley, England 72
Halifax, England 70
Cardiff, Wales 50
Hounslow, England 44
Derby, England 41
Bristol, England 39
Ilkeston, England 39
Oldbury, England 38
Edinburgh, Scotland 37
Reading, England 35
Nottingham, England 32
Harringay, England 31
Enfield Town, England 30
City of Westminster, England 30
Newcastle upon Tyne, England 29
Liverpool, England 25
Newham, England 24
Brentford, England 23
City of London, England 23
Normanton, England 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldnPath Goldenpath (@GoldnPath) reported

    @RealSoupyTwist @SkyUK All I require from Sky is the ability to watch my Sky package on a second TV in 4K. I have 2 mini boxes, they’re both in SD … one in the bedroom is fine, partner doesn’t care much about quality. The one in my gaming room is utterly useless. I can’t watch Sky in SD. It’s ****.

  • Smiffy2929 Andrew P Smith (@Smiffy2929) reported

    Having problems with sky stream (again) @SkyHelpTeam - ITV hub is nearing unusable but more importantly (and not ITV hub), the sound drops out of tv programmes we’re watching. The picture carries on but sound drops out for several seconds. Any reason why?

  • scottishflopped Toon Army (@scottishflopped) reported

    Graeme Souness need to shut ******** up and stop whining #NUFC #SkySports

  • chrissie1076 Chrissie (@chrissie1076) reported

    @SkyHelpTeam Other people in the area are also saying that they are having problems with their WiFi,we have tried rebooting it a few times today but it hasn't worked

  • WogsyLad Wogsy (@WogsyLad) reported

    Mad the way sports media works - barely a peep about KDB's dive yesterday essentially winning City the game but @GNev2 and his @SkySports pals all queuing up to slate @TrentAA for a nothing incident. Ridiculous.

  • danpan05678495 dan pan (@danpan05678495) reported

    @SkyHelpTeam @CallofDutyUK instead of this sort ur fckn internet out it’s terrible going down every 5 seconds i hope u all have a **** night u ruined mine 🖕🖕🖕🖕🖕🖕🖕🖕🖕

  • S1Lv3R_ ReggieEx 💙 (@S1Lv3R_) reported

    @SkySportsWSL @SkySports Awful positioning by the goalkeeper. 🤦

  • MiddletonAndy Andy (@MiddletonAndy) reported

    @SkySports recorded the match expecting it to record all the interviews after but nothing there! WTF sky my team are smashing it and I can’t watch the punditry cos I’m at graft!

  • mattz80 Matt Holden (@mattz80) reported

    Think I have just got my life back, after Martin Tyler drained it from me during #TOTLIV game. Man, that guy is morbid. @SkySports you have to change this. He is terrible

  • thedark_helmet MK (Vader’s spare head 3) (@thedark_helmet) reported

    @SkySportsPL @SkySports , just marry him. You never shut up about a guy that is good but not great. Get a room then get married.

  • Broadsword73 Broad Sword73 (@Broadsword73) reported

    @SkyHelpTeam @devils50 Sky just be honest and answer the question, “No is the answer. Sky treat everyone as if they are stupid.

  • Geog_Miss_P Miss P the 🌍HoD🙋‍♀️🏳️‍🌈 (@Geog_Miss_P) reported

    @SkyHelpTeam Never did get a response - such poor customer service.

  • chrissie1076 Chrissie (@chrissie1076) reported

    @SkyUK could you please update customers on the problems with broadband in poole, we have not had WiFi since this afternoon and can't get through to anyone to try and fix it!

  • TheBrightSpark1 TheBrightSpark (@TheBrightSpark1) reported

    @SkyUK got a sky glass TV tried watch I'm a celeb missed the start so tried watch on itv app but can't even pause it now we are waiting to see it on our playlist. Honestly wished we had never got sky glass at this rate :(

  • PLEASUR15700893 Chelsea Fc TV (@PLEASUR15700893) reported

    Kevin Campbell: "Pierre-Emerick Aubameyang needs service. If you are a striker, you need service, we all know that. I just didn’t see where the service was coming from today. That’s why he was anonymous." (@SkySports)

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