Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 691 |
| Glasgow, Scotland | 201 |
| Hammersmith, England | 197 |
| Birmingham, England | 190 |
| Hackney, England | 167 |
| Dublin, Leinster | 125 |
| Southwark, England | 118 |
| Manchester, England | 104 |
| Blackburn, England | 96 |
| Batley, England | 84 |
| Halifax, England | 78 |
| Croydon, England | 73 |
| Cardiff, Wales | 53 |
| Hounslow, England | 46 |
| Edinburgh, Scotland | 45 |
| Ilkeston, England | 44 |
| City of Westminster, England | 41 |
| Oldbury, England | 39 |
| Derby, England | 37 |
| Reading, England | 37 |
| Newcastle upon Tyne, England | 36 |
| Harringay, England | 36 |
| Nottingham, England | 35 |
| Bristol, England | 32 |
| Enfield Town, England | 32 |
| Peterborough, England | 30 |
| Liverpool, England | 27 |
| Newham, England | 25 |
| Portsmouth, England | 25 |
| Bedford, England | 24 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Betty Jackson
(@Percythepark) reported
@SkyHelpTeam I have but still no help or number or email.
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SLIM 💥 🇳🇬
(@mgbahdavid) reported
@MarkHor85004053 @daby_chukwu @SkySports Is South America the same with Africa you are really an idiot
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Mark
(@kopite61) reported
@SkySports @IanWright0 If it didn't happen during the season there would be no problem. I think it gets the same hate as home international games during the season
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Sarah
(@MagicalBlonde13) reported
@SkyHelpTeam Paying for a service that doesn’t work! Nothing will download. 4 days ago I was fobbed off, yesterday after 4 calls was told I need a new box which arrived today and still same issue. Discovery plus doesn’t work either. Getting nowhere with tech support
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Nick
(@cuckooblofeld) reported
@SkySports It's an awful standard of football
-
Gupy T 🏴
(@gupy_t) reported
@skysports does jones still know? Patronising idiot
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Andreas knudsen
(@Andreasaakn) reported
@TheSteinLine @SkySports As far as I understand it should be on USA Network, where is the info that it’s not coming from?
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Anthony Church
(@Anthony51905113) reported
@SkyUK Nowhere near the same amount of channels and if internet slows then you are in trouble. Lots of stuff not on catch up.
-
Nanny Plum’s Assistant
(@PlumAssistant) reported
@SkyHelpTeam Thanks you. However, there does seem to be broadband problems across the country by other Sky customers on your Twitter page. And referring to the Sky Help page isn’t helpful. If there are problems, what’s wrong with letting customers know on Twitter?
-
David Bayles
(@Bayla08) reported
@AmazonHelp Do you think @SkyUK are deliberately running my router slow to make you guys look bad?
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just j
(@JamieAllford8) reported
@AmazonHelp I shouldn’t have to like I don’t with @SkySports or @btsportfootball. If you’re going to provide a service either do it right or just leave it to the ones that do.
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EB3 🔴 MUFC
(@BaillySzn) reported
@SkySports We don’t want it cuz it’s **** we don’t care about womens ball
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Mark Bright
(@65brighty) reported
@danpowelldjp @primevideosport @SkySports Amazon much better than Sky, McCoist is my fav, doesn’t talk crap, tells it as it is.
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Rob Follett Creative
(@Robfoll) reported
@SkyHelpTeam I am trying to watch the football on prime and the buffering is awful. Any ideas?
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Fiona Baker
(@HAFFERTEE) reported
Latest on the @SkyHelpTeam debacle . After forty minutes and a supposed manager call back which was just someone taking the escalation down . Then speaking to a woman in broadband technical who clearly wasn’t . I’m now waiting for a actual manager to call back . #wontholdmybreath