Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 698 |
| Glasgow, Scotland | 211 |
| Hammersmith, England | 203 |
| Hackney, England | 182 |
| Birmingham, England | 178 |
| Southwark, England | 118 |
| Manchester, England | 110 |
| Blackburn, England | 107 |
| Dublin, Leinster | 105 |
| Halifax, England | 85 |
| Batley, England | 76 |
| Croydon, England | 75 |
| Cardiff, Wales | 54 |
| Ilkeston, England | 50 |
| Hounslow, England | 48 |
| Edinburgh, Scotland | 44 |
| Reading, England | 42 |
| Harringay, England | 42 |
| Nottingham, England | 39 |
| Enfield Town, England | 38 |
| Bristol, England | 37 |
| City of Westminster, England | 36 |
| Newcastle upon Tyne, England | 36 |
| Oldbury, England | 34 |
| Peterborough, England | 33 |
| Portsmouth, England | 31 |
| Derby, England | 30 |
| Prestonpans, Scotland | 30 |
| Liverpool, England | 29 |
| Brentford, England | 29 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Scottuz!🇾🇪420MUFC
(@scottuz) reported
@SkyHelpTeam No, every time I try, they direct me to that pathetic help page with the forgone conclusion on the speed? Or the other one with the "few steps to reset your broadband!" That end up with a msg saying an engineer will be sent out to fix this issue, and if they need to they ..cont
-
Donna Nice
(@DonnaNice6) reported
@SkyHelpTeam @thelisatype I have exactly the same issue. Engineer can't come out until 1st September... Absolutely disgraceful
-
Rex Coenwulf
(@metcam8) reported
@SkyUK 25yrs a Sky Customer. Added charges for channels I never asked for or wanted. You make it almost impossible to cancel a subscription. And then delay it for 2 months of payments for "security reasons". @Sky are Gangsters
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INKZEHUK Twitch 💥
(@INKZEHH) reported
@SkyHelpTeam is it national take the mick of a 18 year customer month this month I'm suppose to be getting 50 to 70mbs I'm getting 40 for the past 3 days I wonder if @Virgin can get me better speeds
-
Vinewood Motors
(@Vinewood_motors) reported
@ROBHADDReal @SkyUK When I had Sky it was the absolute worst.
-
John Hamilton 🏴
(@johnham666) reported
Still amazes me how @SkyUK can give us crap equipment and charge a fortune for it so the can overpay English football
-
Paramount+ UK & Ireland
(@ParamountPlusUK) reported
@Calchal Sorry to hear that, @SkyHelpTeam will be able to help with this
-
Tony Christie
(@bradfordbantam) reported
@SkySports @sunnygillref Absolute joke of a referee very poor and Absloute clueless today not fit to referee
-
Ebuka Means Great 𓃵
(@EbukaMeansGreat) reported
If we had lost the first 4 games, we would have seen Skysports headlines saying **** like “This is Arsenal’s worst start since Potiphar’s Wife tried to **** Joseph” They silent now.
-
Shane Rossouw
(@ShaneRossouw) reported
@SkySports Yes. Let's be honest, he's been terrible for United. Please end this nightmare for once and all. #MaguireOut and #GlazersOut
-
Scottuz!🇾🇪420MUFC
(@scottuz) reported
@SkyHelpTeam P2, they will get in touch, if not check back on this page in 5 days to see if the problem has been cleared? Which btw is also impossible to do??? And nothing happens! If I check the last 30days, it will always show no change! So they don't actually help. We. Changed our plan
-
Dragon Dorset
(@GreenDragonpip) reported
@SkyHelpTeam Bottom one i got 3mb on good day upgraded to middle 33mb on bad day.... top one not got. But open reach had nesting seagulls watching, magpies inspecting after they've gone home when they were putting new boxes on telegraph poles
-
Adam
(@HighburyHawk) reported
@SkyUK Why doesn’t my sky app automatically select the HD channel when I record from the app? Just got home to watch the Arsenal game as I’ve been in hospital all day, and my planner has it recorded in standard definition WTF?! Why?! I selected channel 401 - which is HD!???
-
Mohamed Jah Ayuba
(@Ayubajnr) reported
@SkySports Yes he should leave and it’s now. D guy get bad luck 🤦🏿
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Chanzo
(@Chanzo82) reported
@SkyHelpTeam hi, sent a dm last night, could I get some help please