Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 705 |
| Glasgow, Scotland | 220 |
| Hammersmith, England | 203 |
| Hackney, England | 186 |
| Birmingham, England | 173 |
| Southwark, England | 120 |
| Blackburn, England | 107 |
| Dublin, Leinster | 107 |
| Manchester, England | 105 |
| Halifax, England | 80 |
| Croydon, England | 77 |
| Batley, England | 73 |
| Cardiff, Wales | 54 |
| Hounslow, England | 47 |
| Ilkeston, England | 47 |
| Edinburgh, Scotland | 45 |
| Harringay, England | 43 |
| Bristol, England | 41 |
| Reading, England | 41 |
| City of Westminster, England | 39 |
| Nottingham, England | 38 |
| Newcastle upon Tyne, England | 38 |
| Enfield Town, England | 37 |
| Portsmouth, England | 34 |
| Peterborough, England | 33 |
| Oldbury, England | 33 |
| Derby, England | 30 |
| Brentford, England | 30 |
| Prestonpans, Scotland | 30 |
| Liverpool, England | 29 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Julie Frost
(@JulieFrost3) reported
@SkyHelpTeam I’ve dropped Sky sports from my package - 1st time ever - & its gone off today, last day of the season! I’ve been told it will be £30 + £2 for HD for 1 month & I’d need it call back again today to cancel. Madness! I had been told it would be £20 to add it on as non-contract. 1/2
-
Big Enos Burdette
(@TannerDabbs) reported
@SkySports awful producing. Get the first wheel to wheel of the race and you cut to Lance Stroll’s face.
-
Anthony 🌐
(@TheRealAntsco) reported
@SkyHelpTeam Still consistently having issues with poor Internet speeds when my router is right next to my devices and my devices are brand new. Very disappointed. Now going to cancel my sky because I'm paying £50 a month for a horrible connection despite the test saying I'm getting '70mbps'
-
Make mine a Gatsby
(@mesozoic_era13) reported
@ProFootballTalk @PFT_Live @SkySports Fantastic. Finish work. Pour a beer. Settle down to watch 👌
-
Julie Frost
(@JulieFrost3) reported
@SkyHelpTeam just wasted my time speaking with a completely ineffectual member of your CS team re my package - been a customer for over 9 yrs (27 for household in total) not surprised #Sky is losing customers with this level of service - my dog has more understanding!
-
Andy Dyche
(@Andy_Dyche) reported
from
Sheffield, England
@SkyHelpTeam hopefully your customer service training is better than the person who has just called me allegedly from Sky Mobile? Who or how do I complain to? I ask as this call has got me thinking I should move all three of my mobile contracts. Thanks in advance.
-
Adam 🇮🇪
(@notadxmgg) reported
@SkyHelpTeam Can't use red button to go to Race Control & Recap... just errors.
-
Haider
(@7aiderB) reported
What an awful director @SkySports #MonacoGP
-
Jord/Woodzy
(@WoodzyRD) reported
@SkySports He seems to be able to sign this contract quicker than the AJ one 🤨 Never the less, none of us want to see this.
-
KnolPower41
(@KnolPower41) reported
@SkySports Sky Formula 1 is only possible via digital cashier in the UK and via satellite, I understand. Too bad. Niels.
-
George Paphitis
(@PaphitisGeorge) reported
@SkySports They had a transfer window to fix that and didn’t
-
Robert Dixon
(@RobDix12) reported
What is it with the obsession of sky commentators and pundits saying “fans cheering their heroes” 🤔 Love my team but none of them are heroes in my eyes win or lose! @skysports have got some seriously awful presenters/commentators atm! @SkySportsGolf are the worst! 😤 #MORTRA
-
Sarah Warwick
(@sarahwarwick01) reported
@SkyHelpTeam Sorry but I feel the help team is not being very helpful. I am disappointed
-
Ben Flavelle
(@ben_flavelle) reported
@jamiebcfc7 Swear they said on skysports news this morning that there was no damage to the vehicle that will rule him out? Was looking for ward to this!
-
Ben Thompson
(@benthompson2305) reported
@TimTarbyDonald @SkyUK Wow that’s so poor!