Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• Joseph (@Joswalk6Joseph) reported a minute ago

  @Hettey12Hannah @SkyHelpTeam Mine been down for two days now , Liverpool

• Emily~Louise♡ (@EmzzyLou20) reported a minute ago

  @SkyHelpTeam broadband isn't working in South Wales but apparently there are no known issues 🤔

• Paul Bellchambers (@TheLateChef) reported 6 minutes ago

  @SkyUK why can’t I get anything out of Sky re the outage across the South East of England? The help offered on MySky is crap. There is no one in at Sky! Only news on the internet from others not Sky! Due to renew in a few months but not after this!!! #nointernet #IoW #byetosky

• Becky Bingham (@BeckiBingham) reported 8 minutes ago

  @SkyHelpTeam The link you’ve provided just tells us you’re closed until tomorrow?? Sort it out. A national outage and nothing being done! I’ll be sending my 4G data bill to you which I now have to purchase to be able to work from home.

• Andrew (@a_walt3rs) reported 9 minutes ago

  @jburgedavies @SkyHelpTeam Yep. Down in CF32. Working up in Maesteg though.

• Stuart Hume (@StuartHume3) reported 10 minutes ago

  @SkyHelpTeam No broadband again !!! Service completely gone !!! In 6 months you’ve managed to ruin my floor and give me 3 occasions where my BB isn’t working correctly. I work from home and the service needs sorting immediately

• Jake Flear (@FlearJake) reported 11 minutes ago

  @alunT @SkyHelpTeam Swansea here mate all down

• Paul Wright (@Wright82Paul) reported 15 minutes ago

  @SkyHelpTeam My broadband is down

• Laura Fletcher (@drlaurafletch) reported 15 minutes ago

  @SkyHelpTeam @MarcSaville I’m in South Wales too - gone down here about an hour ago

• Dave Daniels (@DaveKGD) reported 17 minutes ago

  @SkyHelpTeam What's happening with the broadband service in Kent. Need it back up and running

• Mo (@mojorowe79) reported 20 minutes ago

  @SkyUK #broadbanddown again in Cardiff. Worst customer service. When's the ETA for repairs? #badcustomerservice

• Kim Jarrett (@kimmiewa) reported 22 minutes ago

  @SkyHelpTeam @SkyUK 3rd night in a row internet has gone down in the CF62 area 🤬🤬 get it together!!

• james burge davies (@jburgedavies) reported 22 minutes ago

  @SkyHelpTeam Sky Broadband seems to be down for Bridgend…

• Mark Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@MarkOGriff) reported 23 minutes ago

  @SkyHelpTeam it's down in Llanelli SA15, can you please give an update with some expectations of when we'll be back online.

• Anthony Towner (@bhafctowner) reported 25 minutes ago

  @SkyHelpTeam Wow! That’s really tactile 🙄 no doubt you’ll still try and charge for a service we can’t use. Worst thing is, you guys are the only providers where we are 😩

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