Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 531 |
| Birmingham, England | 173 |
| Glasgow, Scotland | 113 |
| Dublin, Leinster | 91 |
| Blackburn, England | 90 |
| Hackney, England | 87 |
| Manchester, England | 78 |
| Southwark, England | 77 |
| Hammersmith, England | 57 |
| Croydon, England | 55 |
| City of Westminster, England | 46 |
| Batley, England | 42 |
| Derby, England | 39 |
| Halifax, England | 38 |
| Bristol, England | 36 |
| Edinburgh, Scotland | 33 |
| Cardiff, Wales | 28 |
| Ilford, England | 28 |
| Oldbury, England | 26 |
| Hounslow, England | 26 |
| Reading, England | 26 |
| Newcastle upon Tyne, England | 23 |
| Belfast, Northern Ireland | 21 |
| Bedford, England | 21 |
| City of London, England | 21 |
| Leeds, England | 20 |
| Harringay, England | 20 |
| Southampton, England | 19 |
| Nottingham, England | 18 |
| Liverpool, England | 18 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Camerateur
(@Camerateur) reported
@SkyUK no broadband in W6 - is this an outage?
-
AOEDanny
(@Bassmandang) reported
@virginmedia Yo guys everyone’s service is down what the hell is going on? @SkyUK do you guys fancy a new Customer who’s been with virgin for 6 years?
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
-
Craig Thurston
(@CraigThurston1) reported
@huntsblue @virginmedia @SkyUK Sky is 100x worse than VM, their router is garbage, wifi signal strength barely strong enough to reach any other room and speeds much much slower than VM. Whilst today the TV is down for us I have to say that year to year for the last 12-15 years we have had few issues with VM.
-
Pete Hind
(@toonpete85) reported
@SAMorfett @SkyHelpTeam Yikes, our landline has been down since a similar time
-
shk
(@shkhn_) reported
@SkyUK my WiFi is down can you help me out ?
-
📈🍺 Charlie Whitworth // Whitworth SEO 💾👩🏻🦰
(@WhitworthSEO) reported
@SkyHelpTeam Yep, followed all the online steps. No cigar Spoke to a member of your team who told me to leave it for a week and see how it goes. But that's not helping me to work from home Could you please help, as it has been dropping out all week
-
Sasha Phillips
(@Sasha_Phillips2) reported
@SkyHelpTeam Yes we’ve tried all of that, tried to test the connection and it constantly says it’s unavailable. Just would like to know if it’s down in the Newcastle area?
-
G funk
(@orchard_chronic) reported
Definitely calling it a day now with @virginmedia . Worst service and customer service ever. @SkyUK what deals yous got for a new customer? Looking to get set up this week if possible.
-
Daryl Gardner, Sewage Britain resident
(@DarylSGardner) reported
@huntsblue @virginmedia @SkyUK I lost all 3 services last week, TV down today. Broadband goes down all the time. I’m self employed and this literally loses me income.
-
Hadyn Humphries
(@hadyn_humphries) reported
@SkySports Rafa coming out with irrelevant fact to hide fact he is just a poor manager
-
Delano3XD
(@delano3xd) reported
@Peltsysmb @SkySports And awful manager in Eddi
-
#ToriesOut 🍊🍊🍊 🏴 🇪🇺 🇵🇸
(@PaulMorris7777) reported
@Bassmandang @virginmedia @SkyUK My Sky fibre broadband is down.
-
Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area
-
osteogenesis
(@osteogenesis) reported
@domtudisco @Virgin @SkyHelpTeam 3pm fix time appatently. Have to use the old fashioned telephone to get through. Getting used to no tv/broadband etc now. Weekly occurance here.