Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 594
Glasgow, Scotland 176
Birmingham, England 176
Hammersmith, England 156
Hackney, England 154
Dublin, Leinster 135
Blackburn, England 110
Southwark, England 107
Manchester, England 102
Croydon, England 77
Batley, England 61
Cardiff, Wales 46
Halifax, England 44
Bristol, England 43
Hounslow, England 42
Derby, England 40
City of Westminster, England 36
Reading, England 36
Edinburgh, Scotland 35
Oldbury, England 31
Harringay, England 28
Ilkeston, England 27
Newcastle upon Tyne, England 27
Newham, England 25
Enfield Town, England 25
Leeds, England 23
Southampton, England 23
Normanton, England 23
Bradford, England 23
Nottingham, England 22

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • markleyland1973 Mark Leyland * (@markleyland1973) reported

    @__keepachris__ Despise the idiot. He’s a Skysports rent boy

  • DarrenJones86 Darren (@DarrenJones86) reported

    @SkyHelpTeam No, I do use the netflix app but with my own login details

  • klassic_kb KB (@klassic_kb) reported

    @Dimond10534494 @SkySports Loool you never know what team Pep is gonna play. He might rest players tho bc we got CL midweek.

  • fmmpart F Porta (@fmmpart) reported

    @SkyHelpTeam If it were still a problem, how could I access a website for assistance? No connection means no access to a website, unless I use my mobile provision and that could get very expensive. I have been able to fix the issue in my own

  • James_Melt James Melt (@James_Melt) reported

    @CarlinGeorge86 @Ethanmurray13_ @SkySports But if young black footballers are being taken advantage of in your industry and you do nothing about it, then any words or gestures in support of black ppl are rendered empty and meaningless, are they not?

  • rajeshkirasa Rajesh Thakrar (@rajeshkirasa) reported

    @SkyHelpTeam The issue is sky keep changing the date. Without warning. The work required is to amend the dish and handover a sky Q box which I can easily setup. All cabling is in place.

  • NigelLittleford Nige (@NigelLittleford) reported

    I find the timing of @SkyUK ‘s price increase a piss take. We’re all locked down so pretty much forced to accept. Don’t get me started on the extra £2 a month for those jokers on @btsport

  • Dumes618 Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • ritchiewalton Ritchie Walton (@ritchiewalton) reported

    @SkyUK is there an issue with your website. Looking at options to switch broadband back to you and cannot find how to complete this.

  • jendoc24 jen docherty (@jendoc24) reported

    @SkyUK as a Sky Q & 'VIP' customer, having been with you for nearly 20 years, can you really not offer us a better deal on #ultrafast #broadband than the standard price available to all customers? Do you want our business? @Dougaldoc

  • LorenzoBrauer BrightonHoveAlbion (@LorenzoBrauer) reported

    @SkySports Respect. Fully support this stance. Words mean nothing without action.

  • Deborah63822550 Deborah Brown (@Deborah63822550) reported

    @SkyHelpTeam Doesn’t really answer my question does it? But having suffered many long hours on the phone to your help desk, that doesn’t surprise me. Any chance that I get anything more than this automated reply?

  • ged_fallon Ged Fallon (@ged_fallon) reported

    @N_Macca74 @SkySports Probably. Never rated him

  • James_Melt James Melt (@James_Melt) reported

    @CarlinGeorge86 @SkySports If it concerns issues outside of football, then it really has no business being brought into football, does it.

  • Extrorviak Extrorviak (@Extrorviak) reported

    @SkySports And I’m not saying we should/shouldn’t do this or that. But he’s right, the knee in this country will never have the same message as it does over the pond

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