Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 🦋 Sam 🦋 (@itssamlou_) reported 3 minutes ago

  @SkyHelpTeam No because it only happens at random intervals and only on channel 5. I’m sure everyone having this same issue can’t all be on sky tv.

• Kevin Joyce (@KevinEdJoyce) reported 4 minutes ago

  @SkyUK Is this another poor service for Sky!!!

• Kevin Joyce (@KevinEdJoyce) reported 4 minutes ago

  @SkyHelpTeam That's great Claire. How about the customer is ALSO right and has not received your parcel?

• John McG (@JohnMcGarty1) reported 8 minutes ago

  @ScotsmanFour20 @SkyHelpTeam Can someone please update us on what the issue is and how long this is going to go on for? You must have an idea.

• Kevin Joyce (@KevinEdJoyce) reported 9 minutes ago

  @SkyUK Ive received a 2nd message asking for equipment to be returned. I left because of poor service. Even now I'm still waiting for this elusive box. Twice I have called. Only now I'm being told "tuff we will charge you"! Send it recorded, then I will send it back recorded. 👎

• JimToFriends (@JamesStart10) reported 10 minutes ago

  @SkySports Of course Djokovic not being there will help 🐍

• Mandy Sheridan (@MrsSherrec) reported 15 minutes ago

  @SkyHelpTeam No because as I said the app and website is no help and doesn’t give me any information

• Alison McManus (@AlisonJBJ) reported 17 minutes ago

  @SkyHelpTeam come on Sky, we’ve had no broadband since 11.30pm 26 January. Can you advise what the issue is and when it will be fixed. I have been told it’s the telephone exchange but nothing more. We rely on internet to work from home and also for my son’s college!

• Jennifer Normington (@JenniferNormin1) reported 18 minutes ago

  @SkyUK why is our broadband always down? Could you please check what is wrong? The data on my mobile has completely gone with 21 days left until my renewal because of the rubbish signal! Thanks

• 🦋 Sam 🦋 (@itssamlou_) reported 20 minutes ago

  @SkyHelpTeam It’s obviously not a issue with sky as many people are experiencing it with channel 5

• Amit Mahay (@AmitMahay1) reported 21 minutes ago

  @virginmedia YOUR CUSTOMER SERVICE IS AN ABSOLUTE JOKE. I SHOULD'VE STUCK WITH @SkyUK.

• Robbbbieeeee (@robbbbieeeee) reported 22 minutes ago

  @SkySports It was bloody awful

• Raffa Malik (@raffathagaffa) reported 25 minutes ago

  @SkyHelpTeam How is the customer be aware of this? Why hide it? There are plenty of Sky Sports channels to broadcast the PSL on!!

• Emma Hall (@Unicorn1405) reported 27 minutes ago

  @SkyHelpTeam has #skymobile gone down again?? No signal outside the house again! Seems a regular occurrence #nosignal

• Tom Hunt (@tomahunt1) reported 28 minutes ago

  @NOWHelpTeam @SkyHelpTeam @OpenreachHelp Hi guys, moved house 6 weeks ago and still no internet. Tried cancelling now broadband 2 weeks ago and no confirmation of cancellation due to openreach allegedly. We’re going with sky who can’t do anything until this is sorted. Help please

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