Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 619 |
| Birmingham, England | 192 |
| Glasgow, Scotland | 186 |
| Hammersmith, England | 165 |
| Hackney, England | 161 |
| Dublin, Leinster | 135 |
| Southwark, England | 122 |
| Blackburn, England | 103 |
| Manchester, England | 103 |
| Croydon, England | 77 |
| Batley, England | 64 |
| Derby, England | 48 |
| Halifax, England | 47 |
| Hounslow, England | 45 |
| Cardiff, Wales | 44 |
| Bristol, England | 43 |
| Edinburgh, Scotland | 41 |
| City of Westminster, England | 38 |
| Oldbury, England | 34 |
| Reading, England | 34 |
| Harringay, England | 29 |
| Enfield Town, England | 27 |
| Ilkeston, England | 27 |
| Newham, England | 25 |
| Southampton, England | 25 |
| Leeds, England | 25 |
| Portsmouth, England | 24 |
| City of London, England | 24 |
| Nottingham, England | 23 |
| Normanton, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Fleming
(@ravenbait) reported
@SkyHelpTeam We have no broadband in AB30. Both partner and I work from home. Broadband checker not working. Could you please advise?
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Kirsty Webster
(@kirsty_iris) reported
@SkyHelpTeam Aberdeen outage update?
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Zσҽყ
(@zoeytranter) reported
@SkyHelpTeam How are you still charging me £20 a month for sky movies with no new movies for 1.5 yrs worth watching and half the movies removed from my recordings. The movie listing is awful.
-
Jessica Butler
(@jess1104) reported
@SkyUK I'm having issues with sly broadband but when I do the check it says no issues in my area. When I phoned I was told there are issues with all broadband. I'm a key worker and needing Internet. This has happened several times over last few weeks. What do I do?
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Stephen Siragher
(@stephensiragher) reported
@SkyHelpTeam Still unable to connect in CM20, down all yesterday and still down today. What on earth is going on? Your site says no known issues in the area?
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Christine W 🏴
(@christeeniee) reported
@Katyag15 @SkyHelpTeam It's still down here
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R. a V
(@Petrofantasist) reported
@SkyHelpTeam Not a good morning. Internet down in Aberdeen. Requires fixing ASAP.
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Debi
(@Debi73756886) reported
@SkyHelpTeam Outage again in KENT/MEDWAY?
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Finnbar connell
(@FinnbarConnell) reported
@SkyHelpTeam Outage in Highlands & Islands and Aberdeen is a huge issue considering how many work remotely. Any timetable on a fix?
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Paul Clarke
(@PSClarke28) reported
@SkyHelpTeam Morning - can we get an update on the Internet outage in NE Scotland. You saying No issue in the area is not acceptable
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Chris Golding
(@chrissy1892) reported
@SkyHelpTeam Please can we have an update for the Aberdeenshire area as internet is down
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Graeme
(@Graeme4791) reported
@SkyHelpTeam Can we get an update on the status of broadband in the North of Scotland, lots of areas appear to be down. IV6 for me been down for hours!
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Ryan Morrice
(@ryanmo1977) reported
@SkyHelpTeam are you going to give an update on the broadband outage in Aberdeen?
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Adam Flett
(@AdamFlettABZ) reported
@SkyHelpTeam Is there a broadband outage affecting AB13 and Aberdeen area more generally? If so, what is the ETA for a fix?
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bedshaped bhoy
(@bhoycie) reported
@SkyHelpTeam iv12 broadband down