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Sky Outage Map

The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • userds5050
    userds5050 (@userds5050) reported

    @jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates calling. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK No she didnt. Nothing from sky. Sky never make these 'cold' calls so stop talking crap

  • TJD1986
    Thomas John Dockerill (@TJD1986) reported

    @SkySports Continues to be terrible.

  • grayedgethistle
    grayedge (@grayedgethistle) reported

    @SkySportsPL @SkySports - Redknapp - never managed. Neville - failed as a manager. Keane - one good season. Richards - never managed. Carragher - never managed. Yet all presented as experts. FFS.

  • AdegokeRaheemT1
    Sir Tee Young (@AdegokeRaheemT1) reported

    @SkySports Chelsea’s problem has got nothing to do with the managers,everything is on the owners, the only solution to the problem is “scrap the project “

  • HLD159
    British & Proud (@HLD159) reported

    @jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off

  • TonyRob70579912
    Tony Robinson (@TonyRob70579912) reported

    @jammierooroo @SkyUK Why is anyone, of any age, paying in excess of £100 a month for a TV channel service? Completely nuts.

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @jammierooroo @Bredebeck @SkyUK Absolutely do the SAR request and make it clear that you want that recording so you can complaint the ombudsman. They'll try and say oh it's a mistake and we've resolved it so there's no need for the SAR but make sure you get that recording regardless. Then hammer the bastards.

  • Chalky_101
    Chalky Taylor (@Chalky_101) reported

    @KevinSmith1389 @jammierooroo @SkyUK Why are you using a New Yorkers pfp complaining about uk customer services?

  • SepLad
    Andy (@SepLad) reported

    @jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts

  • BootsieBlanche
    Bootsie🏆 (@BootsieBlanche) reported

    @jammierooroo @SkyUK Most phone companies have a lower rate by about a 1/3rd if someone is on a fixed income and even more discount is available if she has tv & phone w same provider. Also make official complaint so it's escalated to a manager and they should offer cash or credit as a sorry.

  • sparkyuk11
    Sparky (@sparkyuk11) reported

    @CindyTh3Dog @jammierooroo @SkyUK They’re the worst. All farmed out to foreign call centres who don’t speak good English. They mumble and constantly try the upsell. When my mum wasn’t budging they just hung up on her. Others have been equally rude. Moved her off from BT to Vodafone and they’re just as bad.

  • MagicPuddingDi
    Magic Pudding (@MagicPuddingDi) reported

    @jammierooroo @SkyUK Dreadful customer service, always were. I called them to cancel my father's contract after his death and was passed on "cold" twice, so I had to say "my father has died" 3 times. You'll know how distressing that is, and completely different to every other service provider he had

  • project4220
    42 Jack 🐱 🏴󠁧󠁢󠁥󠁮󠁧󠁿 😍 (@project4220) reported

    @jammierooroo @ItsJustaRide @SkyUK Distance selling , 14 day cooling off , just cancel it

  • LeeIsTweetin
    Lee (@LeeIsTweetin) reported

    @jammierooroo @SkyUK Sky have outsourced customer care and wherever it goes to now is, bluntly, criminal. When speaking to them they brazenly told me they wouldn’t follow their own terms and conditions and refused to escalate the call or let me speak to a manager.

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