Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 614 |
| Birmingham, England | 180 |
| Glasgow, Scotland | 116 |
| Dublin, Leinster | 116 |
| Hackney, England | 115 |
| Manchester, England | 99 |
| Southwark, England | 96 |
| Blackburn, England | 87 |
| Croydon, England | 62 |
| Ilford, England | 53 |
| City of Westminster, England | 53 |
| Hammersmith, England | 50 |
| Halifax, England | 46 |
| Cardiff, Wales | 46 |
| Batley, England | 41 |
| Bristol, England | 39 |
| Hounslow, England | 38 |
| Harringay, England | 35 |
| Derby, England | 35 |
| Edinburgh, Scotland | 34 |
| Reading, England | 32 |
| Newport, Wales | 32 |
| City of London, England | 29 |
| Leeds, England | 27 |
| Bedford, England | 24 |
| Southampton, England | 24 |
| Oldbury, England | 24 |
| Rochdale, England | 22 |
| Rotherham, England | 22 |
| Newcastle upon Tyne, England | 21 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Lauren
(@Lauren75707505) reported
@SkyHelpTeam I think someone should DM me as soon as possible. I’m sick of racking up phone bill charges for spending 25 mins on the phone to agents that can’t help. Sort out my installation before I have to book a third day off work that you won’t reimburse or compensate for
-
Daniel Ellul
(@daniel_ellul83) reported
@SkyHelpTeam Hi. Internet been down since last Friday. Car crashed into BT box in Brentwood. When will it be fixed?
-
Valar Morghulis 🏴
(@LinsayStewart) reported
@SkyHelpTeam The app kept closing, then it shut down my sky box
-
Mark Hopper
(@MarkHopper) reported
@SkyHelpTeam Thanks for the response. According to the link you’ve sent no known issues. I’ve re-set my sky box and the broadband router. Any ideas as to how to help? This is frustrating
-
Mihail Kanareikin (The beauty Snooker)
(@kanareik) reported
@tatiana_referee @SkySports No bad game, girls! Well, Margarita and Yana!
-
Jennifer Hepburn
(@HepburnJen) reported
@SkyHelpTeam It’s not working.. nothing on there to help. Can someone just tell me why I’m getting that msg and make my wifi secure????
-
Alridge Prior
(@redams66) reported
from
Liverpool, England
@Boris417197813 @AndrewBowyer18 @SkySports Oh lad, do some research before you spout tired old crap. You’re predictable and boring lad 😴
-
Mark Hopper
(@MarkHopper) reported
@SkyUK @SkyHelpTeam is there an issue affecting the North Tyneside NE13 area? No TV signal and poor broadband for the last three days. I’m currently working from home so the slow broadband isn’t helping at all
-
Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
-
Diomidis Anadiotis
(@kandinskyboy) reported
@SkyHelpTeam No I was not. Just got advised that an engineer will visit. So are you going to let Talktalk know I’m switching at all?Their tel customer service is appealing and it’s will be very difficult to get them to cancel my contract.I’m also in my cooling off period with them(7days left)
-
Kieron
(@KieronJMW) reported
@SkyHelpTeam my sky q mini box will not connect via WPS to either my sky q main box or router.. I've done all the test, it was connected fine up until the internet outage we had. I don't know what else to do.
-
Adam
(@LCFCtilIDie1989) reported
@SkySports Cancel culture is ruining our culture!
-
Daryl Teasdale
(@DarylTeasdale) reported
@SkyHelpTeam There was no fault my side clearly a sky issue. I am sure it will be all resolved now when I don’t need it.
-
crusharyan
(@crusharyan1) reported
@SkyHelpTeam it says “oops there was a problem trying to access this page” and even still the trouble shooting doesn’t work even on the off chance it does work?
-
SHAZ_LFC
(@MentalitiMonsta) reported
@Daniel_Hart_ @mainstandred @SkySports Oh they have done great things in the city while committing countless human rights violations in their own country.. I suggest you go to Abu Dhabi and see how they treat migrant workers there.. treated like **** and work in horrendous conditions for pittance..