Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 745
Birmingham, England 220
Glasgow, Scotland 165
Manchester, England 150
Southwark, England 143
Dublin, Leinster 142
Hackney, England 138
Hammersmith, England 97
Blackburn, England 86
Croydon, England 74
Cardiff, Wales 61
Bristol, England 60
City of Westminster, England 59
Derby, England 57
Halifax, England 57
Ilford, England 55
Batley, England 55
Hounslow, England 50
Harringay, England 50
Leeds, England 47
Edinburgh, Scotland 45
Reading, England 44
City of London, England 40
Southampton, England 40
Newport, Wales 37
Plymouth, England 35
Sheffield, England 34
Liverpool, England 33
Bedford, England 32
Rotherham, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve72Outdoors Steve (@Steve72Outdoors) reported

    @leedsrhinos @SkySports @BoardrmUK Not bad at all. Come on boys 💙💛💙💛🦏💪

  • IanBoaler Ian Boaler (@IanBoaler) reported from Rossington, England

    @SkyHelpTeam Can you look into if there's a issue with your service in our area. No phone or Internet available.

  • DessonPatrick Patrick Desson 💙 (@DessonPatrick) reported

    Hi @SkyHelpTeam any reported broadband issues in Guildford? Been iffy all day and now not working

  • fitzy89 Robert Fitzgerald (@fitzy89) reported

    @SkyHelpTeam & @WeAreOpenreach are you able to give a fix time for the cable theft attempt in Cranleigh, approximate postcode GU6 8QB? (or a service we believe is affected by it at GU6 8PW)?

  • Joe_DMB Joe 🇺🇦 #PocketSunflowers (@Joe_DMB) reported

    @SkyHelpTeam The All4 app has isn’t working on Glass. There are posts reporting the same in the Sky Help forums. Any idea what the issue is and when it’ll be fixed?

  • Rich851974 Richard Wheeler (@Rich851974) reported

    @scotp09 @talkSPORT @SkySports Well Skysports never sacked Carragher after spitting at a kid so it wouldn’t surprise me

  • IanBoaler Ian Boaler (@IanBoaler) reported from Rossington, England

    @SkyHelpTeam Still no phone or Internet service from Sky. #skyinternetisdown #phonelineisdown

  • allytongirl Ally G (@allytongirl) reported

    @morriton @SkySports I find it unfair that football is carrying the can. I love the Queen but either cancel everything or nothing!

  • CherioRoo CherryRoo (@CherioRoo) reported

    @SkyUK Help! My kids are in revoult! We recently subscribed and took the Disney add on but now my kids can’t watch Disney on their Snart TV’s where previously they could watch it. I was under the impression that as we’re still paying for Disney we could continue to watch on any device?

  • Darren6270 Darren (@Darren6270) reported

    @SkyHelpTeam Urgent - for no reason whatsoever my broadband has stopped working. I’ve tried all the trouble shooting unplugging, resetting etc and nothing. How can I get fixed asap? Thanks.

  • GeorgiaMarieJo2 Georgia Marie Jones (@GeorgiaMarieJo2) reported

    @SkySports @SuperLeague @leedsrhinos ref is absolutely biased as ****. Got away with FAR TOO MUCH.

  • djstopofthetree @1gangan (@djstopofthetree) reported

    @SkyHelpTeam Yes, but there is nothing you can do, it's something that Sky needs to look at. To lose a signal because of weather is silly

  • Joe_DMB Joe 🇺🇦 #PocketSunflowers (@Joe_DMB) reported

    @SkyHelpTeam @Stina2604 I’ve done this but it doesn’t work. Eventually coms back with a 2010-Auth-Token error so the issue is on the All4 side and not Sky, but you guys need to escalate to the devs/support at All4.

  • J9ybb Jason (@J9ybb) reported

    @SkyHelpTeam our Netflix account is on hold and wants payment details, but we subscribe through sky, package is still active and bills all paid. Can you help please

  • madduey82 Madduey82 (@madduey82) reported

    @SkyHelpTeam are your none sim plan phones unlocked? I have a sky mobile ipad with a sky solim but I hav another network phone and I'd like to order an iPhone from sky without the sim, can the phone be used with any network?

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