Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 649 |
| Hammersmith, England | 190 |
| Glasgow, Scotland | 190 |
| Hackney, England | 166 |
| Birmingham, England | 145 |
| Southwark, England | 114 |
| Dublin, Leinster | 97 |
| Blackburn, England | 90 |
| Manchester, England | 87 |
| Croydon, England | 78 |
| Halifax, England | 77 |
| Batley, England | 72 |
| Cardiff, Wales | 46 |
| Ilkeston, England | 45 |
| Edinburgh, Scotland | 42 |
| Hounslow, England | 42 |
| Harringay, England | 41 |
| Bristol, England | 39 |
| Nottingham, England | 39 |
| City of Westminster, England | 38 |
| Reading, England | 37 |
| Enfield Town, England | 34 |
| Newcastle upon Tyne, England | 33 |
| Portsmouth, England | 32 |
| Prestonpans, Scotland | 32 |
| Oldbury, England | 29 |
| Brentford, England | 28 |
| Peterborough, England | 27 |
| Newham, England | 25 |
| Derby, England | 24 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
rebecca
(@rebeccathealoof) reported
@SkyHelpTeam soooooo... what do I do when you've stolen money from my account when I'm not a customer? Do I report it to the police?
-
J2K
(@JulianGriffit16) reported
@Robin_JTodd @wheeleyd05 @SkyUK When a nice 4K copy is available to buy or rent on iTunes I will gladly pay for it. Just not a fan of companies like Sky playing the monopoly..and I get it as Sky is in trouble losing customers due to streaming like Netflix but unless ur really into football it’s very expensive
-
harry
(@whuharryy) reported
@SkyHelpTeam My wifi is garbage.
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
-
Marc Wood
(@WoodMarcse8) reported
@SkyHelpTeam Sky id is not letting me login even after changing password? Says account problem
-
Patel Chiragkumar
(@Chirag2746) reported
@SkyUK I just checked in your website and the review the SIM Only plan for mobile which is for £8 It says £8 for 8GB roll over data with unlimited calls and texts. Can you arrange a call on my number for more clarification? Also, did you discontinued the live chat support?
-
Max Power
(@Max_Power__123) reported
@SkySports Very lucky tonight, team played terrible
-
🦖Danosaurusrex🦖
(@wheeleyd05) reported
@JulianGriffit16 @Robin_JTodd @SkyUK Exactly fella, it’s ******* stupid, I don’t want a member ship to now tv or sky tv totally ******* stupid there’s a monopoly on it, oh we’ll torrent it is until I can by it stand alone
-
Gary John R
(@GaryJohnR2) reported
@SkySports I bet Freddy Mercury wished he had taken up golf.. at least one bad hole doesn't ruin your life.... Lol
-
Jamie cardwell
(@Jcardwell2011) reported
@SkySports Never was. Ronaldo is the 🐐
-
Bobster
(@BobsterDrumhead) reported
@SkyFootball @SkySportsPL @SkySports endeavouring to keep up the negative Arsenal spin on a 1-3 away win... never ones to let an agenda go
-
MC
(@MattChReport) reported
Hi @SkyHelpTeam do you have the answers to why my SkyQ mini box never works and constantly needs rebooting to get another 10 minutes out of it before the blue screen comes back?
-
tommy butler
(@tommybu86288239) reported
@SkyHelpTeam hi. Is there an issue with broadband connectivity in Swindon? Mine is slower than a tortoise.
-
Richard Lowe 🏴
(@RichardLoweCYM) reported
@SkyHelpTeam Hi, broadband has cut out around 10pm 2 out of the last 3 nights; Tuesday had a steady amber light in the middle, today has 3 green. Went through the broadband checker, says it's fixed/fine - it's not...!
-
Rob.
(@TrashBandico0t) reported
@MattChReport @SkyHelpTeam Hi Mr Report, sorry to hear you have been experiencing technical difficulties. What seems to be the problem?