Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• ✨Just Sparkle✨ (@Pop_Dazzle) reported a minute ago

  @LondonGalah @SkyHelpTeam @ThreeUK Not great when you pay for a service

• sammy dixon (@sammyoafc) reported a minute ago

  @SkyHelpTeam Hello, I have had to book an engineer as i have no broadband, could you tell me how I'm supposed to work from home when it's not working and you say it could be up to 5 days?

• Josh (@Josh240803) reported a minute ago

  @MichaelNsingo7 @SkyUK Same it's down

• Tania-with-an-I (@TanFrantic) reported 5 minutes ago

  @WolfWv9 @MichaelNsingo7 @SkyUK Down for me too, WV8

• Victoria F (@tor_tor_84) reported 7 minutes ago

  @laurafarr_1990 @SkyHelpTeam Ours is down. WV7.

• m (@markwayt) reported 8 minutes ago

  @SkyHelpTeam @erawnomiS I think the big issue is, especially in Boroughbridge, @o2 also seem to have issues with the 4G service as it’s extremely flakey, so lots of sky mobile, O2 and Tesco customers can’t fall back to cellular service either. Mine fades in and out. Long periods of no data.

• Harry / DJ RARE ☾ (@_HarrysDelicate) reported 9 minutes ago

  @SkyHelpTeam down in Shropshire? Any news about anything West Midlands or Shropshire area - down

• William TJ Cowmeadow (@Heel_Cowmeadow) reported 11 minutes ago

  @lewismi74295862 @SkyHelpTeam @leafh0use I'm wolverhampton and mine is Amber too. Must be down but not relayed to the customer service guys yet

• Claire Adams (@C_Lou89) reported 19 minutes ago

  @SkyHelpTeam @_HarrysDelicate Same here. In Shropshire and mine has gone down too. I can't even do the line check

• Aaron Gooden (@Aaron_Gooden1) reported 20 minutes ago

  @RebeckahVaughan @SkyUK It’s ****. Don’t bother

• Neymar (@Neymar85943039) reported 21 minutes ago

  @Davehmorgs @SkyHelpTeam Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

• Charlie (@WessexSaint) reported 21 minutes ago

  @MrHarryCole @SkySports @SkyCricket Found Sky Go awful on PC until I was upgraded to fibre (75Mbps).

• RedOrDead (@simonram1) reported 23 minutes ago

  @SkyUK How can I work from home if my wifi has gone down!!

• Kieran (@KieranGerrard) reported 26 minutes ago

  @SkyHelpTeam The box keeps freezing, but I've read online part of this could be to do with 5ghz WiFi network being too much for the box

• Choirgirl Louise 🇪🇺🇬🇧 (@choirgirl293) reported 29 minutes ago

  @SkyHelpTeam @lewismi74295862 Also having problems in Bridgnorth (near Wolverhampton). Router has gone orange and the online test says no issues 😠

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