Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 571
Birmingham, England 176
Hackney, England 116
Glasgow, Scotland 116
Dublin, Leinster 111
Southwark, England 95
Manchester, England 90
Blackburn, England 89
Croydon, England 60
Ilford, England 47
City of Westminster, England 45
Halifax, England 45
Cardiff, Wales 44
Hammersmith, England 43
Batley, England 42
Hounslow, England 37
Bristol, England 37
Derby, England 34
Edinburgh, Scotland 33
Harringay, England 32
City of London, England 26
Reading, England 26
Oldbury, England 25
Southampton, England 25
Liverpool, England 23
Bedford, England 23
Newcastle upon Tyne, England 22
Leeds, England 22
Rochdale, England 22
Newport, Wales 22

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LynsayMcCoy Lynsay McCoy (@LynsayMcCoy) reported

    @SkyHelpTeam No broadband in Glasgow. Can you provide a response on what is going on and an ETA for a fix? #skybroadband

  • Cockney_Fanny Fanny (@Cockney_Fanny) reported

    @SkyHelpTeam Ermmm, Bank holiday Monday. Stop fobbing us off with check your connection. 1000's people down. Sort it out please. Tier 4 is bad enough with not having internet connection.

  • millross toner low (@millross) reported

    @SkyHelpTeam Looks like we’re down again after being back for short while. Maybe DNS servers are an EU asset? /s

  • MrAndyboy Andy Wells (@MrAndyboy) reported

    @feuillade_dean @mcuk2014 @SkyHelpTeam It’s not hard to change their website to say there are issues, at the very least. They never handle outages well, pushing me over the edge to quit them for good tbh

  • franco_carroll1 Franco Carroll #RDCSC #ROHCSC (@franco_carroll1) reported

    @Teresab1977 @SkyHelpTeam Stuck with them on a year contract where it took 14 hrs for my wife to download an album aff Apple Music...straight back to virgin media for the WiFi n never looked back 👌

  • rocky11899 SColes1189 (@rocky11899) reported

    @SkyHelpTeam my internet isn’t working and I can’t run a test online as it says there is an error... is there a problem?

  • things1973 positive2021 (@things1973) reported

    @SkyHelpTeam are there problems with Sky Broadband at the moment, my service is intermittent. I am in CO (COLCHESTER) post code

  • pistonbroke167 Bruce McDonald (@pistonbroke167) reported

    @SkyHelpTeam why keep denying you have a problem with both your broadband service and website ? It’s not working correctly so fix it please !

  • karenrob001 Karen Robertson (@karenrob001) reported

    @SkyHelpTeam Our broadband has worked fine until this afternoon, online sky outage is showing across uk, stop feeding us the check your router line, it’s not the router it’s your service that is the problem, how can everyone across the uk be wrong? Sort the connection now

  • LBudziute Liveta Budziute (@LBudziute) reported

    @SkyHelpTeam @mcuk2014 Having the same issue with the internet connection in Norfolk area since 5pm...

  • NKjelgaard Nick Kjelgaard (@NKjelgaard) reported

    @SkyHelpTeam @mcuk2014 Problems in Surrey too

  • DuncanMackay Duncan Mackay 🌹🇪🇺🇬🇧 (@DuncanMackay) reported

    @SkyHelpTeam my broadband is dropping out, i have tried to use your broadband checker on your website but the page is not responding. Are there any issues with broadband in my area?

  • SREyley SEyley (@SREyley) reported

    @SkyHelpTeam hi we are currently having broadband issues in LU28QP can connect to the hub but no pages are loading. Have reset router and still the same

  • feuillade_dean Dean (@feuillade_dean) reported

    @MrAndyboy @mcuk2014 @SkyHelpTeam Im with you my friend. Not getting the service promised/contracted.

  • tubabobby Bob Payne (@tubabobby) reported

    @DoodleN2 @SkyHelpTeam Down in RH2 as well. Very frustrating

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