Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 642
Hammersmith, England 190
Glasgow, Scotland 185
Hackney, England 165
Birmingham, England 142
Southwark, England 113
Dublin, Leinster 94
Blackburn, England 90
Manchester, England 88
Halifax, England 79
Croydon, England 77
Batley, England 72
Ilkeston, England 47
Cardiff, Wales 46
Hounslow, England 42
Edinburgh, Scotland 41
Harringay, England 40
Nottingham, England 39
City of Westminster, England 38
Bristol, England 38
Reading, England 38
Enfield Town, England 34
Newcastle upon Tyne, England 33
Prestonpans, Scotland 32
Portsmouth, England 31
Oldbury, England 29
Brentford, England 28
Peterborough, England 27
Newham, England 25
Derby, England 24

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Steef71554978 Steef (@Steef71554978) reported

    @SkyHelpTeam there seems to be issues related to connecting to a VPN today. Is this a known issue, and if so is there an ETA on repair?

  • richardayris Richard Ayris (@richardayris) reported

    @SkyHelpTeam Are you aware of any DNS issues at the moment as it seems that certain sites are not opening when using my Sky BB but can if I use a different provider

  • jayleyhacobs hayley🧡 (@jayleyhacobs) reported

    @SkyHelpTeam is broadband down in Woking? Unable to connect currently

  • CorvidAdvocate Corvida (@CorvidAdvocate) reported

    @SkyHelpTeam Any estimate on how long the UK DNS issue will take to fix. Working from home is pretty much impossible today?

  • jamesmckee2 J.A McKee (@jamesmckee2) reported

    @theholloways @SkyHelpTeam I’ve had to tether device to phone (which isn’t on sky network) and able to access email etc. Sky def seems to be common denominator.

  • gurustevie Stevie (@gurustevie) reported

    @jen__bowes @SkyHelpTeam Oh that's annoying! I'm on Lebara (they use Vodafone's infrastructure) which can access those sites fine, so it must be a Sky issue affecting all of their internet/mobile traffic.

  • spenno34 Spencer💙 (@spenno34) reported

    @SkyUK seems sky broadband has gone down across the country? Any ideas

  • MartinRadford2 Martin Radford (@MartinRadford2) reported

    @SkyHelpTeam @MD11UK Ridiculous response @SkyHelpTeam . Surely you can see this is a huge nationwide issue?

  • CHopkinsBass ChrisHopkinsBass (@CHopkinsBass) reported

    @SkyHelpTeam people UK wide are having massive problems connecting to multiple websites and VPN. I can access these pages fine if I swap to my mobile broadband..........

  • davidsands60 David Sands (@davidsands60) reported

    @SkyHelpTeam I am unable to access my company's site to access systems and services. All of my colleagues who use sky broadband are having the same problem whereas all other ISPs are fine. I get this message This site can’t be reached 'server IP address could not be found.'

  • Cerebus79 D (@Cerebus79) reported

    @SkyHelpTeam All IONOS hosted websites won’t load if you are on sky. Sky any idea on an eta to fix? Been like this since 5am

  • Jamesy_boy James (@Jamesy_boy) reported from Sheffield, England

    @wizbongre @SkyHelpTeam Yup. Same here starting to have non sky issues on my mobile as well. Might be a DNS U.K. issue ?

  • Pineapple_JoJo Jo Ⓥ (@Pineapple_JoJo) reported

    @SkyHelpTeam our work domain URLs (including the VPN) is unresolvable for our users who are Sky customers - there is a lot of chatter about this for various domains, will you be making a statement and a ETA for fix please?

  • ayres_simon Simon Ayres (@ayres_simon) reported

    @SkyHelpTeam are you having dns issues? I can’t get access to my works remote access site

  • tiz67 Theresa Parkinson (@tiz67) reported

    @SkyHelpTeam working from home can’t access network 😡

Map Check Current Status