Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 600 |
| Glasgow, Scotland | 180 |
| Birmingham, England | 180 |
| Hammersmith, England | 153 |
| Hackney, England | 151 |
| Dublin, Leinster | 124 |
| Southwark, England | 109 |
| Blackburn, England | 104 |
| Manchester, England | 102 |
| Croydon, England | 78 |
| Batley, England | 73 |
| Halifax, England | 67 |
| Cardiff, Wales | 49 |
| Hounslow, England | 41 |
| Derby, England | 41 |
| Bristol, England | 41 |
| Ilkeston, England | 40 |
| Reading, England | 35 |
| Edinburgh, Scotland | 35 |
| Oldbury, England | 33 |
| City of Westminster, England | 30 |
| Enfield Town, England | 30 |
| Nottingham, England | 30 |
| Newcastle upon Tyne, England | 28 |
| Harringay, England | 28 |
| City of London, England | 23 |
| Normanton, England | 23 |
| Bradford, England | 23 |
| Liverpool, England | 23 |
| Newham, England | 22 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dean ALLOTT
(@AllottDean) reported
@SkyHelpTeam I want to cancel this sim only who do I contact you still won't let me get a phone after 4 years as a sim only and 30 years tv customer I want out of mobile I will be cancelling direct debit
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Senay Tunsay 💜
(@SenayTunsay) reported
@SkyHelpTeam hi there my Internet still is not working since being restored? Can anyone help
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DK
(@TheDanielKlein) reported
@SkyHelpTeam Yes done all tests no help
-
Michelle Johnson💙
(@Michell59969145) reported
@SkyHelpTeam Says no local problems but my broadband not working. Also lots of other local residents Sky broadband not working. @guardiannews reporting national issues. Need help!
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james wade
(@moleywade) reported
@SkyHelpTeam still waiting for a response a week after complaining I have no internet. Promised a call back within 72hrs…. Happy to take my money not happy to help…..😥
-
Teacher of the World
(@teachquietly) reported
@SkyUK I’ve been through to about 5 different departments. I’m awaiting a call back so I could pay for an engineer to come and set up an upgrade. I’m a VIP customer and been waiting two weeks- couldn’t pay then as didn’t have card. No one called me back. Someone sort this out!
-
Mountain Goat
(@BarrowEHO) reported
@SkySports Well done Ross Braun for leveling the field, I mean help one team and getting your own back on a former employer. The racing is now the exact same bar the team winning. Sprint race is an awful gimmick and I hope.its dropped. First F1 race I'll not be watching in a long time.
-
Sammykins
(@NewSammy2013) reported
@SkyHelpTeam You seem to say this to every single customer which isn’t right! You need to provide us with information as to why this isn’t working. You need to compensate my account as this is not acceptable! Two days without internet working from home having to use my data in order to work!
-
Richie ramos
(@Richie_Ramos29) reported
@RichieR77444720 @SkySports Guess you never knew real paid 100k for hazard with a year left and pogba aint going for cheap fi he's going read that back now
-
kaj1649
(@kaj3161) reported
@SpiethLegion @SkySports is horrible. We never saw the second or third shots… just the missed birdie opportunity of @JordanSpieth !!! You would THINK, they would be covering the leader!!!
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Starzi
(@StarziBear) reported
@SkyHelpTeam I’ve been told I would get a call back 3 times before and I never get one. The staff I’ve spoken to have been lovely but can only do so much over the phone if the case hasn’t been updated so they also have no idea why it’s taking this long! It’s 4 weeks today.
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Scouse-J
(@lfcJay90) reported
Bad coverage from skysports, not showing Brooks Koepka for several holes. #theopen
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Xraystan
(@Xraystan) reported
Skysports are corrupt, **** sky Sports. Also here's my money for another year of sky sports.
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JagDFS
(@dfs_jag) reported
@SkyHelpTeam are their issues in the Berkhamsted, Herts area. My network is dropping out every couple of minutes
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qe13ry4
(@Qe13ry4) reported
@Gregmendel1822 @Tonysop13463030 @SkySports Have you ever had any education on polling at all by any chance? I have a first class degree in business and economics and did a module on marketing research. Asking for better sample sizes is one of the most stupid things you could say.