Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 688 |
| Birmingham, England | 213 |
| Glasgow, Scotland | 164 |
| Hammersmith, England | 155 |
| Dublin, Leinster | 150 |
| Hackney, England | 140 |
| Southwark, England | 137 |
| Manchester, England | 136 |
| Blackburn, England | 91 |
| Croydon, England | 77 |
| Batley, England | 63 |
| Bristol, England | 63 |
| Derby, England | 62 |
| Cardiff, Wales | 57 |
| Halifax, England | 52 |
| Reading, England | 48 |
| City of Westminster, England | 47 |
| Leeds, England | 46 |
| Edinburgh, Scotland | 43 |
| Southampton, England | 41 |
| City of London, England | 41 |
| Rotherham, England | 40 |
| Harringay, England | 39 |
| Liverpool, England | 38 |
| Oldbury, England | 34 |
| Newport, Wales | 34 |
| Hounslow, England | 33 |
| Ilford, England | 32 |
| Plymouth, England | 32 |
| Barnsley, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Johnathon Wild
(@JohnathonWild) reported
I don’t mind soccer AM, but what’s the point in paying for sky sports when the same god damn show is on 3 channels?! #Skysports
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Ben McGrath
(@BenMcGrath19) reported
@SkyHelpTeam Hi, there are no issues with the line, OpenReach literally need to send someone to the local cabinet to switch the line on but keep reallocating resources and pushing us back, I have called many times and nothing changes. Nobody seems able to actually get things moving
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Amanda 🏴
(@Flintaxe) reported
@SkyHelpTeam And this is free and easy to set up? I'm not paying for another service when I'm already paying for one I can't use.
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jason hardwick
(@ElementsFSLtd) reported
@SkyHelpTeam Hi Becca, thanks for the reply. I’m done with tech and support teams. Get spoken to like I’m an idiot or they don’t believe me .
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😷Bearded Zombie #bahbumbug ☮️🌱😷
(@life_screams_) reported
@SkyHelpTeam Far beyond the original estimate. 1st message I got said it would be delayed 2 days to Mon 13th. I'm presuming they are putting down tools soon and restarting after Xmas. There is clearly a high level of incompetence in the project planning. I will think twice about renewing.
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Stephen Read
(@Steam19888) reported
@SkySports Let's just say, if it was a Liverpool player down, it would of been a head injury !!! There's a reason Mike Dean has NEVER given any Liverpool player a red card !! Abysmal reffing !! And it was 100% a pen!! Of course not given, especially since his lads were watching in the kop
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Nicholas Feighan
(@carthach86) reported
@Depresso66 @SkySports Why, although still **** spurs have improved n had a good rest
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Steve Ellis
(@SteveEllisCoach) reported
@SkyUK I would love to ‘head into Christmas’ but someone has cut down our cable and stolen it and trying to report it to Sky on line is impossible. If anyone at Sky actually cares about customers then let me know!
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….
(@lfcpunk) reported
@SkyHelpTeam Sky Go’s download feature is terrible. It gives you 24 hours to complete the show once you start it - and won’t allow you to download shows too many times. Any reason for this? Sometimes you want to revisit your favourite show or you watch bits of your downloads.
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Micky dee dah
(@DahMicky) reported
@SkySports When women start to finance, build, control & support their own clubs and stadia then the talk won't be so cheap, at the moment the women's game piggy backs on the men's game too much, bigger stadiums come by building independent club structure & increasing their fan base support
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Amanda 🏴
(@Flintaxe) reported
@goatteeboy @SkyHelpTeam There are people here who were unable to work from home because of this - putting themselves at risk. I'm paying no service whatsoever.
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chez branski
(@chezbranski) reported
@TheStottyDog @SkySports New rules, go up for a header, lose possession, fall to the floor clutching your head, never concede a goal again
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LYNDHURST
(@Lyndhurstfm) reported
@SkyHelpTeam The reason I won't PM I providers fob customers off by denying a problem their end.
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.tnuc
(@nickayyy31) reported
@SkyUK I can’t watch anything on sky go…was watching it fine last week and our subscription hasn’t changed…your website says everything is working fine and your help/troubleshooting guides aren’t helpful. Help please!! #skygo @SkyUK
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Louise
(@loopylu_uk) reported
@SkyHelpTeam I've had no signal for a week as of tomorrow. I've had someone out to check the communal dish. As it's been so long my Sky Q box has died. 😩 Can't believe I can't get an engineer out until Christmas eve! Will it even be fixed then? Nightmare at Christmas 🙈
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