Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 530
Birmingham, England 122
Glasgow, Scotland 121
Hammersmith, England 109
Hackney, England 107
Southwark, England 94
Dublin, Leinster 83
Croydon, England 77
Blackburn, England 74
Manchester, England 60
Oldbury, England 45
Halifax, England 45
Bristol, England 37
Batley, England 33
Prestonpans, Scotland 31
Ilkeston, England 29
Cardiff, Wales 26
Harringay, England 26
City of Westminster, England 25
West Bromwich, England 24
Edinburgh, Scotland 24
Peterborough, England 24
Enfield Town, England 22
Newport, Wales 21
Nottingham, England 20
Liverpool, England 19
Reading, England 19
Brentford, England 18
Normanton, England 18
Portsmouth, England 18

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Zain80306911 Zain (@Zain80306911) reported

    @SkyHelpTeam **** service **** internet fix it hasn’t been working for 2 days

  • dom_b967 Dom Beck (@dom_b967) reported

    @SkyUK ordered sky broadband 5 weeks ago, over 10 hours of calls, 5 orders, £70 worth of Mobile Data, finally get it activated, plug in the Hub and it turns out you’ve not connected my line but instead disconnected the line of my 91 year old neighbour! Worst experience I’ve had..

  • rachyrach1177 rachael barlow (@rachyrach1177) reported

    @SkyHelpTeam Hi we have a problem with our tv keeps saying no satellite. We have tried rebooting to no avail my other half is on hold on the phone for the past 20 mins is the service down in Leigh gtr Manchester any help would be greatfull

  • Zain80306911 Zain (@Zain80306911) reported

    @SkyHelpTeam also rang sky and they don’t want to say anything terrible service aswell internet is down in Birmingham

  • markrostronpt Mark Rostron (@markrostronpt) reported

    @SkyHelpTeam engineer calls to house to install internet & BB. You told line had 76mb he confirms line has less then 1mb and needs Openreach to fix line!! Total joke! Been on phone 31 mins to get Sky Recovery!! Will never trust your company again.

  • bestmastersw bestmastersw (@bestmastersw) reported

    @SkyUK When will the the problem in my local area ne fixed.

  • AtvTenbob ATV TENBOB (@AtvTenbob) reported

    @OpenreachHelp Hi openreach, @SkyHelpTeam has got one of your engineers looking at my issue tmoz morn but this isn’t an issue with just my connection, this is an openreach issue all around the wingfield area in Rotherham and hasn’t been sorted all day! Is there actually anynews on this issue?

  • sjg1958 Simon George (@sjg1958) reported

    @SkySports Serious issue diminished by the majority of morons who follow you 👎

  • Zain80306911 Zain (@Zain80306911) reported

    @SkyHelpTeam Your service is **** internet been down for 2 days fix it

  • MissSarahHarvey Sarah Harvey (@MissSarahHarvey) reported

    @SkyHelpTeam I need to cancel my subscription (moving house) but the only option the website gives is to write a letter as the phoneline is closed, online messaging service is closed and it isn't suitable for an online form...surely there is a way to do this that isn't a letter?

  • daveward955 Dave (@daveward955) reported

    @SkyHelpTeam Sorry the wait times are ridiculous and the automated service doesn’t belong surely there must be an easier way for me to renew my broadband contract with you

  • Hollymacx Holly McWilliams (@Hollymacx) reported

    @leah_buttle @SkyHelpTeam I am having issues in Rotherham also since 6:30 am I have been using my mobile data so that I can still work from home. Has this issue been identified?

  • stoops_gallery Stoops Gallery (@stoops_gallery) reported

    The Transfer Show on @SkySports is just about the worst thing I’ve ever seen. There is little or no transfer activity, so they talk about the same things for an hour, three times a day, seven days a week. Making things up, just for something to talk about. It’s like toothache 😫

  • nufc223 Ethan (@nufc223) reported

    @SkySports this comment section proves why twitter is the worst social media app

  • liriandersson Liri Andersson (@liriandersson) reported

    @SkyHelpTeam Yes and per my tweet I got to the end of that no solution and no promised phone number

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