Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 679
Glasgow, Scotland 202
Hammersmith, England 193
Hackney, England 181
Birmingham, England 176
Southwark, England 112
Blackburn, England 104
Dublin, Leinster 104
Manchester, England 103
Halifax, England 80
Batley, England 75
Croydon, England 70
Cardiff, Wales 53
Ilkeston, England 49
Hounslow, England 48
Edinburgh, Scotland 45
Reading, England 40
Enfield Town, England 38
Harringay, England 38
City of Westminster, England 36
Bristol, England 35
Nottingham, England 35
Oldbury, England 34
Newcastle upon Tyne, England 34
Derby, England 33
Portsmouth, England 31
Peterborough, England 31
Prestonpans, Scotland 30
Liverpool, England 28
Brentford, England 28

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • diabeticguy Keith King (@diabeticguy) reported

    @SkyHelpTeam 45 minutes on the phone as the webchat is always busy. Cut off by one call handler, two people who dont talk English. Still the problem hasnt been resolved

  • ditzydaffodil Jessie aka ditzydaffodil (@ditzydaffodil) reported

    @VodafoneUK I've since spoken to Anna and declined the Goodwill £47 taking the early termination fees to £132 I left Vodafone for the poor service now you wish to charge me for your poor service I went with @SkyHelpTeam as they could actually provide broadband! Absolutely disgusting

  • PeterDFletcher Peter D Fletcher (@PeterDFletcher) reported

    @SkyUK I have Sky stream, Paramount has serious issues does not work at times and apple you have to keep signing in. I don’t have any issues using the same apps on the TV

  • DavidSm04713543 Dave ⚪⚫⚪ (@DavidSm04713543) reported

    @NUFC360 @SkySports Mustn't be that bad if he's still there. They'd have sent him home if it was serious.

  • Alex_Hensh Alex Henshaw (@Alex_Hensh) reported

    @wwitt1978 @SkyHelpTeam Exact same issue here, still not resolved.

  • MaisieHopper Maisie (@MaisieHopper) reported

    @SkyHelpTeam when your a sky customer for 6+ years, get a quote to renew and agree, then when processing get told they got the quote wrong. How can you quote a customer a price then change your mind? We even double checked the price twice!! Skys loss of a valuable customer…

  • RealPaulMurray Paul Murray (@RealPaulMurray) reported from Glasgow, Scotland

    @SkyHelpTeam Ah’m huvin broadband & TV problems in Glasgow.

  • werborg72 Adam Williams (@werborg72) reported

    @SkyHelpTeam Service unavailable when I try to diagnose fault, now I'm fed up of service I want to look when contract is up and get service unavailable when I try to do that as well.

  • namratabagerwal NAMRATA BAGERWAL (@namratabagerwal) reported

    @SkyHelpTeam @SkyUK I am a new customer and my order is delayed with no information on why and when the order will be completed. Being a new customer if I get this impression why I would want to stick to your broadband.

  • stoxteam94 Mark Johnson (@stoxteam94) reported

    @SkyUK What is going on with your mobile phone reception? For months now calls just drop out when you crossover from 3G to 4G etc. Sort it out, makes the phone and service unfit for purpose

  • Bshface Bianca (@Bshface) reported

    @SkyHelpTeam I’m unable to access my on demand services. Can you help please?

  • RealPaulMurray Paul Murray (@RealPaulMurray) reported from Glasgow, Scotland

    @SkyHelpTeam Is there a problem in G31 area?

  • barlickdave Dave P (@barlickdave) reported

    @SkyHelpTeam On the 7th day of Christmas, Santa has left us without internet....."outage in the area" but everyone else's is fine...."working hard to fix" but noone to be seen...!! 😤😖

  • Unknown44057350 Unknown (@Unknown44057350) reported

    @SkyHelpTeam hi is there any known issue with catch up/on demand saying technical issue or no programmes of this type available issue on sky Q

  • OsasumwenMarvis Marvis Aimiuwu (@OsasumwenMarvis) reported

    @SkySportsPL @GNev2 Skysports always like to paint Ronaldo as a bad person..

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