Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 682 |
| Birmingham, England | 211 |
| Glasgow, Scotland | 158 |
| Dublin, Leinster | 152 |
| Southwark, England | 139 |
| Hammersmith, England | 139 |
| Hackney, England | 133 |
| Manchester, England | 129 |
| Blackburn, England | 88 |
| Croydon, England | 79 |
| Bristol, England | 66 |
| Cardiff, Wales | 63 |
| Batley, England | 63 |
| Derby, England | 62 |
| Halifax, England | 60 |
| Reading, England | 52 |
| Edinburgh, Scotland | 47 |
| City of Westminster, England | 47 |
| Leeds, England | 47 |
| City of London, England | 45 |
| Harringay, England | 41 |
| Rotherham, England | 40 |
| Ilford, England | 39 |
| Southampton, England | 39 |
| Hounslow, England | 37 |
| Liverpool, England | 37 |
| Newport, Wales | 34 |
| Oldbury, England | 33 |
| Sheffield, England | 31 |
| Plymouth, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Amelia Rose ॐ
(@AmeliaBostock) reported
@SkyHelpTeam It keeps sending me round in circles. It tells me there’s an outage in my area but then it says there are no issues. Please can someone call me because this is a pain!
-
Charl
(@Charlove_85) reported
@31Photography @SkyHelpTeam They have now tweeted that there’s an issue in Manchester with connection so hopefully it gets fixed soon
-
Charl
(@Charlove_85) reported
@Forrec1984 @SkyHelpTeam They have now tweeted that there’s an issue in Manchester with connection so hopefully it gets fixed soon
-
Azza 🏴⭐️⭐️
(@CFCAzza97) reported
@VR46FPL @SkySports I couldn’t give a **** what they wanna be called, doesn’t effect me. But when they start effecting other people’s hard work and training then I’ll draw the line
-
tim
(@johnmcg67000508) reported
@SkySports What a load of crap 💩 born a man always a 🥴🥴
-
Gavin Wilson
(@GavWilson) reported
@SkyHelpTeam The internet just won’t work. I constantly have to revert to using 4G on my phone instead, and I can’t stream anything on Apple TV. This happens for a few hours every morning and evening. So annoying when I paid to upgrade to the top broadband package to avoid this problem.
-
👩🏼💔🐘 Karen 🏴🐝🏝
(@KarenPVFC) reported
@carlosmiras86 @SkyUK Also having problems!
-
Chris Forrester
(@Forrec1984) reported
@SkyHelpTeam @imeldachristos Why would issue that guidance when you know it’s a wider issue?!
-
Helen
(@CopyHelen) reported
@SkyHelpTeam are there issues in Suffolk at the moment? Can’t access anything on my desktop
-
han’✨
(@hansuchiex_) reported
@SkyHelpTeam What exactly is the point in you talking to customers then, when you can’t actually help😠😠 i will be contacting the ombudsman
-
Vicky Taylor 💙
(@VickytoriaT) reported
@SkyHelpTeam Good morning @SkyHelpTeam am having problems in SK7, is there an ongoing issue ?
-
Nick S
(@nick_sm13) reported
@SkyHelpTeam Please keep us up to date on fixing the issue as multiple WFH frustrations! Thanks
-
Mandy Matts
(@mandybecks) reported
@SkyHelpTeam I have no internet TW19. I’ve checked all connections etc. Can you advise if there are issues in the area.
-
Carlos Miras
(@carlosmiras86) reported
@SkyHelpTeam I have done all of that this morning (just wasted one hour of my time and nearly arrived late to work), but the connection keeps dropping. I have checked, and the landline is not working either.
-
Natalie Clark
(@natcracker90) reported
@SkyHelpTeam Morning! Yes have been on-line down to the lash stage of logging on to check my connectivity.