Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 710
Birmingham, England 209
Glasgow, Scotland 153
Manchester, England 138
Dublin, Leinster 126
Southwark, England 126
Hackney, England 119
Blackburn, England 94
Croydon, England 78
Cardiff, Wales 67
Bristol, England 64
Hammersmith, England 60
Derby, England 58
Ilford, England 56
Halifax, England 52
City of Westminster, England 50
Edinburgh, Scotland 49
Leeds, England 47
Hounslow, England 45
Batley, England 45
Reading, England 43
Harringay, England 42
City of London, England 40
Newport, Wales 39
Southampton, England 38
Liverpool, England 34
Sheffield, England 33
Rotherham, England 31
Oldbury, England 30
Bedford, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • stefrees stef rees (@stefrees) reported

    @skyhelpteam hi I have a potential issue. New to sky, and my tv installation is next Sunday, but my broadband go live date has been changed to day after. There won’t be any broadband when the tv guy is here!!! I can’t find anyway to get in touch with someone. Please help

  • cryptofydchef Luke ⚡️⚡️⚡️ (@cryptofydchef) reported

    @SkySports Where are those saying that klopp always moans ?!!! The ref is comfortable now to admit the mistake he caused. Yet referees still cry that their work is not appreciated. Of course not and never will be cause VAR was available on that day. Were you directed to take that decision?

  • johnaaront John (@johnaaront) reported

    @SkyHelpTeam Hi, we’ve not had internet or a phone line for nearly 4 weeks. Our case was escalated to high priority and we were told an engineer would be with us yesterday but nobody showed. Customer services on the phone is closed and I can’t speak to anyone. Help me!

  • gregor_0488 Gregor (@gregor_0488) reported

    @samjsneddon @SkySports And aberdeen have only lost 3, doesn't mean both teams aren't playing bad

  • Billy_nash1988 Billy Taylor (@Billy_nash1988) reported

    @paulhogben23 @LeuwUtd @SkySports You look a little rattled. Firing off shots that are completely irrelevant. Just saying. would help your argument if Martinellis legs werent made of Weetabix and could score a few goals to pull you into saftey huh?

  • lustig__ velislav ⭐️⭐️⭐️⭐️⭐️⭐️ (@lustig__) reported

    @SkySports The worst part is in all our games is that every time they pick a different point of accessing if offside or not.

  • innesmac1 Innes Macleod (@innesmac1) reported

    @SkyHelpTeam Obligations and when I requested to speak with someone with more access on your system to at least book an engineer I was told that a manager would get back to me in 72 HOURS ... I wish to cancel my contract due to this breach but was told that would cost me £284 ....

  • innesmac1 Innes Macleod (@innesmac1) reported

    @SkyHelpTeam The inability of anyone to support this is not only incompetent but it is restricting my ability to function within my organisation as important calls are being dropped on a regular basis hence why I will escalate this immediately

  • jezw73 Jez Ward (@jezw73) reported

    @Markhalley1 @SkyHelpTeam We tried for ages even the sky box account thing on the TV.....nothing. Felt like weeks trying to sort our issue.

  • sperks147 Simon Perkins (@sperks147) reported

    @SkySports I seen that, not a bad effort

  • debz2pub debbie halley (@debz2pub) reported

    @SkyHelpTeam how on earth do you get to speak to someone,maybe I need to cancel my direct debit to get an answer!! Shocking

  • Vindictus13 Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England

    @SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??

  • rednwhite1889 Red and White Stripe (@rednwhite1889) reported

    @SkyHelpTeam turned up to install sky this morning at my new house and couldn't due to not going into houses. I have no problem with this but could have told me in advance. I am paying for tv I cannot watch and can't speak to anyone...

  • innesmac1 Innes Macleod (@innesmac1) reported

    @SkyHelpTeam Yes quite simply that the service drops from the router as the led indicates no internet. I run a mobile phone infrastructure installation and maintainable company and most certainly know the difference between incoming broadband and Wi-fi installation from a router to devices

  • adam_BRFC Adam Donnellan (@adam_BRFC) reported

    Pay £30 a month for sky sports and they’ve got Drone racing on, wtf is going on @SkySports ?

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