Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 709
Birmingham, England 222
Glasgow, Scotland 143
Dublin, Leinster 141
Southwark, England 140
Hackney, England 133
Manchester, England 128
Hammersmith, England 116
Blackburn, England 78
Croydon, England 78
Bristol, England 67
Cardiff, Wales 65
Batley, England 65
Halifax, England 55
Ilford, England 53
Derby, England 53
City of Westminster, England 48
Harringay, England 46
Edinburgh, Scotland 46
Hounslow, England 44
Southampton, England 44
Reading, England 44
Leeds, England 43
City of London, England 40
Newport, Wales 39
Liverpool, England 35
Rotherham, England 35
Sheffield, England 34
Plymouth, England 31
Bedford, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • davetherave09 David Bradbury (@davetherave09) reported

    @SkyHelpTeam @SkyHelpTeam Just a heads up to advise that miraculously my broadband is now all up and running. I didn't take your recommendation as now I would have been charged £25 to cancel my engineer's appointment. I will be contacting you customer service and lodging a complaint 👍

  • stevenagemandy Mandy Turner (@stevenagemandy) reported

    @SkyHelpTeam If I click I still need help it just asks me about order tracking, or engineers visit?

  • HauserQuaid harry tasker (@HauserQuaid) reported

    @mickylove22 @neilminto @SkySports For the wedge he'd get, I certainly would. But I'd go down quicker than Divine Brown on Hugh Grant.

  • xSarahsGamingx 🦄 Sarah 💜 (@xSarahsGamingx) reported

    @SkyHelpTeam is there an outage I Surrey area? Havnt been able to get on Internet all morning and even changed to a new phone socket.

  • FranklinAdigun Daddy TT🇳🇬🇳🇬🇬🇧🇺🇸 (@FranklinAdigun) reported

    @SkyUK why will I pay for a service and get poorly treated I am totally dissatisfied with this service

  • Reid2010Reid Just Reid (@Reid2010Reid) reported

    @DANIELJAMESREC @SkySports Mike won't shut him up, Mike will vow to knock him out, exchange insults with Logan, have a run in with Jake who will steal his shoe, boss the actual fight with minimal effort but do no real damage, Logan will come out of it fine and richer then challenge Holyfield. Then repeat.

  • bricklayercox Peter Cox (@bricklayercox) reported

    @SkyHelpTeam why as it's been down all day are the engineer not on site already?

  • PaulKemp1954 Paul Kemp (@PaulKemp1954) reported

    @SkyHelpTeam My neighbours are off as well and My Sky says there is a problem. For most of the time I was off my router still had three green lights but now has an orange one for broadband. I’m in Banstead which is close to Burgh Heath where Sky say there is an issue.

  • SteveGrego3 Steve Grego (@SteveGrego3) reported

    @SkySports What a ****. This "Celebrity" boxing has turned into WWE crap

  • AGWr1ght A.A.RON (@AGWr1ght) reported

    @SkyHelpTeam my Sky Q remote control has completely stopped working and I'm struggling to find online chat or a relevant phone number, please can you help?

  • I_lack_humour Corey on the Rocks (@I_lack_humour) reported

    @SkyHelpTeam this is the second day in a row that my speeds have been throttled down by a significant amount with no warning at this time. Wondering if there’s any news on it? Ayrshire area.

  • danmcdonagh77 danmcdonagh77 (@danmcdonagh77) reported

    @SkyHelpTeam Please sort this out as soon as possible. My landline and broadband have both been down since before 6am this morning and I need them both back up and running ASAP for work related reasons. Thank you.

  • WeebTheJosh Josh The Weeb (@WeebTheJosh) reported

    @SkyHelpTeam As soon as possible yet it's been almost ******* 15 hours. Stop giving me that bs and fix it

  • cherrymount1 cherrymount (@cherrymount1) reported

    @SkyUK I must say it was an absolute pleasure speaking to Amelia in your mobile phone tech support. Nothing was any trouble for her and she went beyond. She’s a credit to your company.

  • PaulKemp1954 Paul Kemp (@PaulKemp1954) reported

    @SkyHelpTeam Broadband has been down now for nearly 10 hours but My Sky continues to say, “usually repaired in 2”! In this day and age, with so many people working from home, this simply isn’t good enough. It’s also the second time this week.

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