Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 707 |
| Birmingham, England | 221 |
| Glasgow, Scotland | 165 |
| Dublin, Leinster | 156 |
| Southwark, England | 144 |
| Hackney, England | 135 |
| Hammersmith, England | 131 |
| Manchester, England | 130 |
| Blackburn, England | 85 |
| Croydon, England | 82 |
| Batley, England | 70 |
| Bristol, England | 67 |
| Cardiff, Wales | 63 |
| Halifax, England | 61 |
| Derby, England | 61 |
| Reading, England | 53 |
| City of Westminster, England | 48 |
| Edinburgh, Scotland | 46 |
| City of London, England | 46 |
| Leeds, England | 45 |
| Harringay, England | 43 |
| Southampton, England | 42 |
| Rotherham, England | 42 |
| Ilford, England | 41 |
| Liverpool, England | 40 |
| Hounslow, England | 39 |
| Newport, Wales | 37 |
| Sheffield, England | 33 |
| Oldbury, England | 33 |
| Plymouth, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin
(@n_s_martin) reported
@bt_uk That's showing no issues but @SkyHelpTeam have stated there is an area fault affecting an area that open reach are working on
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NAZARIO
(@aSalimHamisi98) reported
@AnfieIdEdito @SkySports Are you joking ?? WTF
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Craig Harrison
(@greg_g_manRH) reported
All the money we spend on @SkySports and @btsport and they haven't even got United Vs Leeds on TV tonight, yet they put a **** game on nobody gives a toss about and sky will put that on 3 or 4 channels, absolute shambles
-
AAUTD
(@2020AAGAMER) reported
@btsport @SkySports Cancel subscriptions. This is a joke... When I spoke to them.. oh, we show the most football on TV... how on earth are premier league teams getting the revenue they do?, and we can't even watch United V Leeds... #ManUnited
-
Morgan DC🌴
(@Dc_sia_morgan) reported
@bIackened__ @1SportsGenius @SkySports I guess you should go back to college if you have issues in comprehending
-
Morgan DC🌴
(@Dc_sia_morgan) reported
@azuose @SkySports Do you have issues in comprehending?? If you have i guess you should go back to college Old fool! The narrative was who is your sporting goat, So now tell me how does my opinion affects you?
-
Michael
(@MikeeP1981) reported
Is there @O2 mobile network issues today in Hull, Partner can’t make or receive calls could earlier and I’m @SkyUK mobile and that’s the same at moment
-
Peter Ward
(@0afc68) reported
@SkySports Typical poor decision yet again, seen far too often, let the goal stand and carry on.
-
Daniel White
(@dwhite87) reported
@SkyHelpTeam Hi, Chloe, I did private message the sky help team other day providing pictures, which was speeds, router statics and showing it saying nothing is wrong with connection or line. So they’ve seemed to ignored or dismissed that message. Thank you
-
Lisa FitzGerald
(@lisajsteele) reported
@SkyHelpTeam Hi chloe its been down since mon, phone light on router is out. Will try do the diagnostic
-
Andy Richmond
(@Bickley14) reported
@SkyHelpTeam Appears fine now but does happen from time to time with the EPG. Just flagging as a potential problem as its impossible to set programmes without that part of the functionality.
-
TrishyB 💙
(@BourkeTrisha) reported
@SkyHelpTeam worst excuse for customer service ever - trying to get a resolution to an issue caused by your IT systems since Nov … every time I call fobbed off with we are looking into it we’ll call back tomorrow … then text and call would I like to rejoin sky - what a joke !!!
-
Hayley Smith
(@Hayley_9612) reported
@SkyHelpTeam Luckily it came back after a few hours - your line test never shows fault but it affected half of Norwich based on social media reports!
-
Paul Clarke
(@PSClarke28) reported
@GuyGibson11 @SkyHelpTeam I received a text this morning saying that the issue is now resolved - get home - nope still down - called support - "Oh yeah should be up by 6pm" is the response - is it fixed or not - lol - #makeupyourmind
-
Will
(@Naarwich) reported
@SkyHelpTeam Hi - it will just show it is now working. When it regularly goes down it shows an issue with Broadband connection