Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 696
Glasgow, Scotland 206
Hammersmith, England 203
Hackney, England 182
Birmingham, England 165
Southwark, England 122
Blackburn, England 104
Dublin, Leinster 104
Manchester, England 101
Halifax, England 79
Croydon, England 78
Batley, England 75
Cardiff, Wales 52
Edinburgh, Scotland 47
Ilkeston, England 47
Hounslow, England 46
Harringay, England 42
City of Westminster, England 41
Bristol, England 40
Newcastle upon Tyne, England 38
Nottingham, England 38
Reading, England 37
Enfield Town, England 36
Portsmouth, England 34
Oldbury, England 31
Peterborough, England 31
Brentford, England 30
Prestonpans, Scotland 30
Derby, England 29
Liverpool, England 28

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NUFC_DazzaD Dazza (@NUFC_DazzaD) reported

    @SkySports Slow Sports News, he’s literally released a statement saying he’s staying…

  • sammypenrose23 Spammi 〓〓 (@sammypenrose23) reported

    @SkyHelpTeam whenever I select channel 358 kerrang it plays channel 355 instead. Any ideas how to fix it?

  • Revolgnl NG #19* #6 no* (@Revolgnl) reported

    @SkySports Must be a problem with your internet connection

  • JCairns57 Just Jason 😃 (@JCairns57) reported

    @SkySports They may re-hire Big Sam or they're going down! AGAIN!!

  • GraemeSymon Graeme (@GraemeSymon) reported

    @SkyHelpTeam Hi internet has gone down. Post code is GU240JN - is there a reported issue? Many thanks Graeme

  • 68Trooper68 Roberto (@68Trooper68) reported

    @SkySports BBC have announced he is staying at villereal... 30 mins ago ....slow

  • 1an3 Ian (@1an3) reported

    @SkyHelpTeam Not transfer, new customer

  • SarahMckinlay29 sarah mckinley (@SarahMckinlay29) reported

    @SkyHelpTeam She said I wouldn't be charged anything because I had ongoing broadband issues I can't afford £93

  • HolsL Holly Kinsella (@HolsL) reported

    @SkyHelpTeam Hello - I have Sky + HD box and it keeps saying its unable to connect to the Internet. I have tried turning off my internet and sky box several times but it does work. Please can you help?

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @SkyHelpTeam trying to get a pac code using the text service but keeps saying There’s an issue can you help

  • Jam1eGilmore Jamie Gilmore (@Jam1eGilmore) reported

    @SkyUK @SkyHelpTeam Hi Sky, my broadband was supposed to start on 22/10. It is now 3/11. Have called your service team 7 times over 12 days and still no broadband! Is this a normal experience for your customers? Why is it still not connected?

  • rdeacon977 Richard (@rdeacon977) reported

    @SkySports Blimey. This is a major fail even by your standards. I have just read he will be staying at Villarreal

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @SkyHelpTeam Slight problem is I have no voice at the moment x

  • Troongirl10 Lou (@Troongirl10) reported

    @SkyHelpTeam email yesterday winning #skyvip tickets for steps did link 10 mins later and said event full. Can you help?

  • SarahMckinlay29 sarah mckinley (@SarahMckinlay29) reported

    @SkyHelpTeam I was upgraded to the latest router as I was having 3 years worth of broadband issues and so sky upgraded me and said I'd be charged an extra £1 on my account each month..

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