Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 692 |
| Birmingham, England | 214 |
| Glasgow, Scotland | 165 |
| Hammersmith, England | 162 |
| Dublin, Leinster | 153 |
| Hackney, England | 144 |
| Southwark, England | 138 |
| Manchester, England | 135 |
| Blackburn, England | 91 |
| Croydon, England | 78 |
| Batley, England | 65 |
| Bristol, England | 65 |
| Derby, England | 63 |
| Cardiff, Wales | 57 |
| Halifax, England | 53 |
| Reading, England | 50 |
| Leeds, England | 49 |
| City of Westminster, England | 46 |
| Edinburgh, Scotland | 45 |
| City of London, England | 40 |
| Southampton, England | 40 |
| Rotherham, England | 39 |
| Harringay, England | 39 |
| Liverpool, England | 37 |
| Hounslow, England | 35 |
| Newport, Wales | 35 |
| Oldbury, England | 34 |
| Plymouth, England | 34 |
| Barnsley, England | 32 |
| Ilford, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Gary Blissett
(@Blissg65) reported
@SkyHelpTeam @DilbertD A rough date would be good. This month? Next month? Next year? Never?
-
Graham Hansford
(@TheHonestOne65) reported
@SkyHelpTeam Good Evening Sky. Our SkyQ box is making a whirring noise like a fan. Could there be a problem with the box?
-
Deirdre Kent
(@kentks2) reported
@SkyHelpTeam Sky really do not give a monkeys about their customers. Due to an issue they clearly have with DPD we now have to wait another 3-5 days for their issue to be investigated.I will not be renewing any of our contract’s with Sky. We will NEVER ever use them again 😡
-
Robert feeney
(@Robertf81884158) reported
@AnfieldEdition @SkySports Load of **** that Jamie
-
Rob Franklin
(@justfranklin) reported
@talkSPORT Battle between you and @SkySports for the worst commentary.
-
DM Punk
(@dank_punk) reported
@MStewart0013 @SkySports LOL 'there was no contact... but there was physical contact" wtf
-
K S 🇬🇧
(@kathys50) reported
Female commentator on @SkySports Is #Casemiro really good or is it that those who went before were poor? Really? Tonight's commentators are poor. #utdvforest
-
Wazza
(@Hooty1981) reported
@SkySports we want ally back!!! hinchcliffe n this burd are awful
-
Derik Ben Hag
(@jakeleopold) reported
@SkySports hello...is there an option to turn your **** commentators off?
-
Gavin Mackenzie
(@GavMacken) reported
@SkyHelpTeam @Cuandur "We're working on getting you back up and running. It usually takes a couple of days to fix things like this but might be sooner." Stop telling people to keep upto date if you dont update it! Paying to use BT wifi to check Sky service! When will it be fixed??
-
Bea Keen
(@BeaBeazle) reported
@SkyHelpTeam you’ve sent me a message asking me to call you but the automaton on the phone can’t understand me! I’ve requested a new hub after 8 years and been turned down. So much for loyalty
-
Debbi Williams
(@debbiorchid) reported
@SkyHelpTeam Having repeated issues with smart devices failing to stay connected to our fibre Wi-Fi. @BritishGas have also reported being unable to read my smart meter after recent peak-save events. What’s going on?
-
SG
(@stuartgivens) reported
5 SPFL games tonight, and not 1 on TV. Wtf!? @SkySports
-
SixthScribe
(@ScribeSixth) reported
@SkyHelpTeam We were not, an engineer is coming out tomorrow. If it cannot be resolved I will look to cancel my contract with a immediate effect due to breach of agreed minimum internet speed and move to @virginmedia who I was advised at the time were not in my area when buying from sky
-
Kate
(@ThisIsKateL) reported
@SkyHelpTeam It has, because I've had external engineers in to fix it