Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 694
Birmingham, England 218
Glasgow, Scotland 163
Dublin, Leinster 155
Southwark, England 144
Hammersmith, England 135
Hackney, England 133
Manchester, England 128
Blackburn, England 87
Croydon, England 82
Batley, England 69
Bristol, England 67
Cardiff, Wales 61
Halifax, England 61
Derby, England 61
Reading, England 52
City of Westminster, England 48
City of London, England 47
Edinburgh, Scotland 46
Leeds, England 45
Rotherham, England 42
Harringay, England 42
Southampton, England 41
Ilford, England 40
Liverpool, England 39
Hounslow, England 38
Newport, Wales 36
Oldbury, England 33
Sheffield, England 32
Plymouth, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WighamCarl Carl Wigham (@WighamCarl) reported

    @rein_chad @markcann22 @SkyHelpTeam Down for me in Cramlington

  • rein_chad ChadRein (@rein_chad) reported

    @Liamzzyy @markcann22 @SkyHelpTeam Hope so. Was in the middle of work when everything went down now I have to start everything again from scratch.

  • TalonPlaysYT 🖖 Talon 🖖 (@TalonPlaysYT) reported

    @chaunews @SkyHelpTeam SR5 having issues too 👍🏻

  • TalonPlaysYT 🖖 Talon 🖖 (@TalonPlaysYT) reported

    @TheWandererIsOP @SkyHelpTeam App reckons that it can't detect my hub, even though it's powered and fully connected. It's obviously their end that's the issue and unfortunately we, the end users, have to sit and wait until most likely tomorrow for a resolution.

  • davvyko Davvyko (@davvyko) reported

    @FoodNetwork_UK Is there not a HD version of your channel on @SkyUK? If not are there any plans to do so? Some really great content but relatively poor quality

  • Ronaldadio Northumbrian FPL King (@Ronaldadio) reported

    @SkyUK If u spent as much time fixing your internet problems as you do virtue signaling maybe the world would be a better place #skybroadband #shitservice

  • TheWandererIsOP The Wanderer (@TheWandererIsOP) reported

    @TalonPlaysYT @SkyHelpTeam It says there’s been no issues in our area or our box or anything, in fact it says there are no issues at all.

  • chaunews ChauNews (@chaunews) reported

    @SkyHelpTeam Is Sky Broadband down in the NE5 area? Was working fine until a few mins ago and now can’t access anything. Just hangs when trying to visit websites. Rebooted the router. Still the same issue. The router says the broadband is connected but can’t access anything.

  • TalonPlaysYT 🖖 Talon 🖖 (@TalonPlaysYT) reported

    @Bill_Reddings @chaunews @SkyHelpTeam I've got the same issue mate. 2 green, Internet orange. App can't detect my hub apparently, even though its working perfectly.

  • CraigWilko85 Craig Wilkinson (@CraigWilko85) reported

    @SkyHelpTeam @SkyUK Internet is down in Sunderland. Can you advise?

  • markcann22 mark williamson (@markcann22) reported

    @SkyHelpTeam sky broadband down in Newcastle? Got no net

  • HeyJudeOfficial Jude Reid (@HeyJudeOfficial) reported

    @SkyHelpTeam my mothers broadband is off and we have had to book an engineer who cannot come until Wednesday! Her disability means she relies upon Siri and Alexa to do basic tasks for her, it is her way of contacting people in an emergency when she has fallen and cannot phone.

  • Bill_Reddings Ben Black (@Bill_Reddings) reported

    @chaunews @SkyHelpTeam NE22 got the same issues. All lines are closed until 9am. Sky used to be 24 hours service… 2 green lights, one orange - orange is for the internet. The sky site says there’s no problem in my area but I’m guessing from this thread that’s not quite true…

  • ianfstar Ian (@ianfstar) reported

    @SkyHelpTeam is broadband down in the Sunderland area (SR4) it seems to have stopped working

  • chichester5t1 Chichester51 (@chichester5t1) reported

    @SkyHelpTeam broadband down in NE20? Your own tests on site via 4G won’t complete either.

Map Check Current Status