Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 564
Birmingham, England 179
Glasgow, Scotland 124
Hackney, England 102
Dublin, Leinster 101
Southwark, England 90
Blackburn, England 89
Manchester, England 82
Croydon, England 58
Hammersmith, England 47
City of Westminster, England 44
Halifax, England 42
Bristol, England 42
Cardiff, Wales 41
Derby, England 40
Batley, England 40
Ilford, England 38
Edinburgh, Scotland 37
Hounslow, England 34
Reading, England 28
Harringay, England 28
City of London, England 25
Oldbury, England 24
Bedford, England 22
Leeds, England 21
Newport, Wales 21
Liverpool, England 20
Southampton, England 20
Newcastle upon Tyne, England 20
Rochdale, England 20

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bfatchett Brendan Fatchett (@bfatchett) reported from Horbury, England

    @the_boy_ayres @WBA @SkySports Yep. It’s so infuriating when you’ve made weekend plans around games. Plus Harry is at school and getting down to Watford on a Friday evening and back is virtually impossible 😡😡

  • OfficialPuge Official Puge (@OfficialPuge) reported

    @Neil_JD @SkyUK they tell you that if you want to replace your router . that they had to charge you for it ... its useless after i cancel with them . and they dont want it back . im only renting the box from you

  • UK_Wingnut WingnutUK (@UK_Wingnut) reported

    @SkyHelpTeam of you continue to throttle my internet speeds because I refuse to pay £5 for “boost” I will report you to Trading Standards. I had no Wi-Fi problems when paying for boost, but from the day I stopped paying it’s been problem after problem

  • Harmandeepcom Harmandeep Singh (@Harmandeepcom) reported

    @SkyUK I am so frustrated with broadband service. I am without internet since 24th Dec. Zero support from customer support. They booked appointment with @OpenreachHelp twice but they didn't turn up. On last call with sky, customer support member didn't let me speak to his manager

  • leonsopinion Leon (@leonsopinion) reported

    @Scrumpydave66 @stevenffc123 @FulHambone All of that, plus the fact he’s never played in the FA Cup before. Perhaps he wants an appearance in it before #SkySports and the #PremierLeague completely destroy the world famous competition

  • ionkid81 Itai Tione Wasu #registertovoteZW 🇿🇼 (@ionkid81) reported

    @SkyUK Been waiting since November black Friday promotion. No activation of broadband as yet. Poor service.

  • 11Ryders morning glory (@11Ryders) reported

    @SkyHelpTeam Virgin never has this problem

  • EmmaVin38197244 Emma Vincent (@EmmaVin38197244) reported

    @SkyHelpTeam can you help I've switched of the function for parental controls but it still asks me for my pin number on restricted programs

  • yeatesy70 carl yeates (@yeatesy70) reported

    @SkyUK The broadband service is awful, supposed to be average 59mbs im getting 900kbs-10mbs awful,i even pay for boost. rang so many times

  • titiangirl68 Karyn (@titiangirl68) reported

    @SkyHelpTeam Good morning William, if you see my first tweet. I did call the sales team who were quite rude and condescending because I asked if there were any deals for being a previous customer. I would have thought Sky wanted customers to return?

  • JanHCAFC Jan Holmes (@JanHCAFC) reported

    @SkyHelpTeam Is there a fix for the stacking problem? It has gone on far too long.

  • Seeeeebo kingsman (@Seeeeebo) reported

    @SkyUK Usual new customer offer whilst customers of 10+ years get shafted with upfront costs.

  • Harmandeepcom Harmandeep Singh (@Harmandeepcom) reported

    and he didn't tell me his full name. He said his name is Nik. As per him, sky can't help more than this. I will wait couple of days otherwise I will terminate the services. #skyuk #skytv

  • StuartParkinson Stuart Parkinson (@StuartParkinson) reported

    @SkyHelpTeam @SkyHelpTeam Red button has vanished from mini boxes and software updates don’t seem to fix it - is this connected to you sending content?

  • PeacockTVCare PeacockTVCare (@PeacockTVCare) reported

    @Sisijayyy1 Hello! Thanks for reaching out! We suggest reaching out to @SkyHelpTeam or @NOWHelpTeam to connect with customer care for further assistance.

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