Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 633 |
| Birmingham, England | 177 |
| Dublin, Leinster | 120 |
| Glasgow, Scotland | 118 |
| Hackney, England | 115 |
| Southwark, England | 111 |
| Manchester, England | 108 |
| Blackburn, England | 84 |
| Croydon, England | 65 |
| Hammersmith, England | 53 |
| Ilford, England | 52 |
| City of Westminster, England | 51 |
| Halifax, England | 51 |
| Cardiff, Wales | 46 |
| Batley, England | 41 |
| Bristol, England | 40 |
| Derby, England | 40 |
| Hounslow, England | 38 |
| Harringay, England | 37 |
| Edinburgh, Scotland | 34 |
| Reading, England | 34 |
| Newport, Wales | 31 |
| City of London, England | 31 |
| Leeds, England | 28 |
| Southampton, England | 26 |
| Oldbury, England | 25 |
| Rotherham, England | 24 |
| Peterborough, England | 22 |
| Ilkeston, England | 22 |
| Portsmouth, England | 21 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Doherty
(@AndrewDohertyRN) reported
@SkyHelpTeam all devices connected to my network. No internet access meaning a 40 mile journey to the office (in a hospital!) Increasing risk to everyone. Not good enough
-
Fleur Telecom
(@FleurTelecom) reported
@terrifoggin @SkyHelpTeam I very sorry to hear of the problems your friend's account. So we can help you as quickly as possible please confirm the below in a direct message and we will get back Full Name: Account Number: Full address: Email Address: Mobile Number:
-
Ajay Saini
(@asaini87) reported
@SkyUK Thanks for good customer service again when I spoke to the team the other day about returns packaging. Was quick resolution and no hassle. 👍
-
Jason
(@spursmad101) reported
@SkyHelpTeam Thanks 4 your response I followed all of the websites trouble shooting but nothing I've got a decent land line with no faults still no internet my kids are doing there learning online and we are struggling as I have multiple children needing access and the data signal isn't good
-
RebeccaLouise Farrow
(@MissBexxxy) reported
@SkyHelpTeam is there a reason internet for OX12 9 is hopelessly slow. Been like it for days. Service checker page won’t even load it’s that bad! Making working from impossible. Even by ADSL service it’s slow today. @OpenreachHelp will you ever put fibre in?!
-
paul greenwood
(@paulgreenwood5) reported
@SkySports what was clear was the game was hyjacked by liverpool fc-carragher there the bbc made a point of showing a liverpool fan with a cardboard cut out,you wouldnt back against their being alot of liverpool fans in the crowd.
-
Hayleymay Gibson
(@babyrat36) reported
@SkyUK Been trying to call customer service since 8:30. Been told to call back by automated system at 8:30 when you open. Why have sky deducted my bill payment twice this month which has now left me overdrawn!!!! I need this sorting ASAP
-
Matthew Stonham
(@stonhamm1) reported
@MrTaylorTeach @SkyUK Mine has been running slow mate. I rung them. They’ve refunded me for the month and are sending an engineer out to have a look 👍🏼
-
LukeJ92
(@LukeJones_10) reported
@SkySportsPL Same old **** coming from SkySports, the answer is obviously not, why do the media intend on giving this **** stain any air time? There's a reason he can't make it word at any club he signs for.
-
Jamie Penfold ⚒
(@geordiehammer77) reported
@SkySports On his day unplayable. But his attitude wasn’t right. Even Sir Alex couldn’t help him
-
Ⓥamsi || Marcus Rashford Stan
(@nokilinganimals) reported
@SkySports Everyone here judging him and making jokes or comments need to understand we don't know anything that goes on in his head. He's a young guy and has a lot of life left. Hopefully he finds something that interests him if football doesn't work anymore.
-
Batesy😎
(@BatesyV5) reported
@SkySports How did they not? Was it essential they go to a non league football ground? Stop talking ****. It'll serve them all right when the virus spreads through their families won't it. Selfish c*nts.
-
Jathan Nones
(@D4NH4YW4RD) reported
@SkySports he returned a negative test the day before he attended the game. He is clearly not sitting near a massive group. What is the problem?
-
Trevor Rhodes
(@Trev112) reported
@SkyHelpTeam Just fix the bloody internet and I’ll be happy. Been dropping in and out for a few days now which is a pain in the arse when i have to work from home. I’ve already tried resetting it and everything else.
-
Mike Rapper
(@ymmot1960) reported
@SkySports What a load of old crap. They were fast enough to gine someone for taking excersise 5 miles away from home. Muppets