Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 687
Glasgow, Scotland 205
Hammersmith, England 198
Hackney, England 179
Birmingham, England 178
Southwark, England 115
Manchester, England 105
Dublin, Leinster 104
Blackburn, England 103
Halifax, England 81
Batley, England 77
Croydon, England 72
Cardiff, Wales 53
Ilkeston, England 49
Hounslow, England 48
Edinburgh, Scotland 44
Reading, England 40
Harringay, England 40
Enfield Town, England 39
City of Westminster, England 36
Bristol, England 35
Nottingham, England 35
Oldbury, England 34
Newcastle upon Tyne, England 34
Peterborough, England 32
Derby, England 31
Portsmouth, England 30
Prestonpans, Scotland 30
Liverpool, England 29
Brentford, England 28

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam broadband down again!! #skybroadband

  • FcMerthyr Merthyr Scottish FC (@FcMerthyr) reported

    @SkySports @NicolaSturgeon C'mon you said nobody should enter Scotland unless they had a negative & would be fined for entry if positive...... Start fining woman, Celtic broken rules

  • DpkMufc DpkMUFC (@DpkMufc) reported

    @AndyMk_83 @SkySports **** sky, hit them where it hurts, with 'illegal' steams

  • Saint_Jimmy1980 Saint_Jimmy1980 (@Saint_Jimmy1980) reported

    @darth_evanoth @SkyHelpTeam My plusnet is down too, ct6 . Major problem at the exchange it seems!

  • _m_chael Michael (@_m_chael) reported

    @SkyHelpTeam This doesn’t really help explain why though does it? I mean your customers, me included, pay a fair monthly price for your services and they are advertised in a way that suggests you have access to all4, i player etc.... it has Netflix but I don’t see “only some Netflix content”

  • darth_evanoth Paul Bower (@darth_evanoth) reported

    @SkyHelpTeam broadband service down in Herne Bay, Kent. No service since approx 19.30.

  • hxrveyyyyy Harvey Smitt (@hxrveyyyyy) reported

    @SkySports Please can someone help me go to China I need £100

  • markdixon100 Mark Dixon (@markdixon100) reported

    @LozzaFox Not to mention @SkyUK 's new owners, @comcast , shoving it down our throats and charging us for it.

  • xhakdaniels hitesh. 🦉 (HarveyBarnesFan) (@xhakdaniels) reported

    @SkySports Bruno would have gone down with that level of close contact 😤

  • 44turner44 James Turner (@44turner44) reported

    @SkyHelpTeam I’ve been on hold for an hour on two separate occasions now to try and get this arranged and they still persist. I can’t see why I’m receiving them as I am still a paying customer

  • John_ArmstrongZ 𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • _m_chael Michael (@_m_chael) reported

    @SkyHelpTeam Condescension... great. Can you put me in touch with your management please... and while I’m at it I’ll let them know that one single point of contact is best when it comes to customer service and not someone who couldn’t be bothered to check hijacking the replies... 👏👏👏

  • Undertaker_John BerlinBoy (@Undertaker_John) reported

    @SkySports What’s is main problem? Drugs? Booze? Or is he just an unlikeable fella.

  • herrbartlett1 Ian (@herrbartlett1) reported

    @karouska_ @OpenreachHelp @SkyUK It's so crappy here, I once contemplated a sat dish service.🤓

  • woozie2k Owain Jones (@woozie2k) reported

    @JChambers1984 @celticbible @SkySports I feel for Lennon. The sides awful and that’s his doing but the way he’s treated when its going bad is terrible..... In the long run the rebirth of rangers will do wonders for Scottish football. Hard to see that from your seat tho lol

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