Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 686
Glasgow, Scotland 206
Hammersmith, England 194
Birmingham, England 185
Hackney, England 171
Dublin, Leinster 124
Southwark, England 111
Manchester, England 105
Blackburn, England 94
Halifax, England 78
Batley, England 78
Croydon, England 73
Cardiff, Wales 57
Hounslow, England 48
Ilkeston, England 46
Edinburgh, Scotland 43
City of Westminster, England 41
Reading, England 40
Oldbury, England 39
Harringay, England 36
Enfield Town, England 35
Nottingham, England 34
Peterborough, England 34
Derby, England 34
Newcastle upon Tyne, England 34
Bristol, England 31
Liverpool, England 28
Portsmouth, England 28
Newham, England 24
Bradford, England 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PrimeLesnar . (@PrimeLesnar) reported

    God I hate Kris Boyd. Unlikeable as it gets. Why ******** is he on @skysports? Just a sour ****.

  • alesha2_ a (@alesha2_) reported

    @SkyHelpTeam you wifi is awful and your staff are useless. how have you got no engineers until monday? are you expecting us to pay for the 3 days your non-existent wifi has been off?

  • lmhfoIder ( ͡• . •. ͡ ) (@lmhfoIder) reported

    @SkyHelpTeam your wifi sucks 😐😐😐 why am i using my data in my own house 😐😐😐

  • RichBream82 Running Richard (@RichBream82) reported

    @SkyHelpTeam Hi Sky. I have disconnected my WiFi to our devices due to our neighbour using our WiFi. I have tried to reset the password but I'm now unable to carry on. Can someone please help?

  • Maddysbloke Peter Allen (@Maddysbloke) reported

    @SkyHelpTeam @skyUK Thank you. But tell me, why am I doing all the chasing here?Why don't sky tell me what's going on? Why don't sky care that Openreach don't care? Why don't your broadband team call me? The help team don't help, the technical man isn't technical and the Facebook people, well

  • LauraMoody5 Laura Moody (@LauraMoody5) reported

    @SkyHelpTeam I’m a platinum customer, is there any discount?

  • jamessbond20 JB-UK 🐶 (@jamessbond20) reported

    @SkyHelpTeam Not yet I’ll try that I’m not running any other devices just my iPhone always this time of day is the worst 😞

  • lilley_roger RogerLilley (@lilley_roger) reported

    @SkySports The failure of England cricket over the last ye I don't think is down to Root. The lack of consistency in the bowling during that time hindered us. Combined with Joffra Archer's injury, Ollie Robinson's lack of fitness I think we lost to many key bowlers.

  • wntbronze Autumn (@wntbronze) reported

    @SkyHelpTeam hi, my phone services were restricted due to me not paying my bill. i’ve just paid this month’s bill and next month’s bill and my services are still restricted. i cant use my minutes, calls or data.. but it said if i paid my services would come back. pls help!!

  • LongWadeNate Nathan Longwade (@LongWadeNate) reported

    @SkyHelpTeam Broadband service has been out since last Friday on our street. Phone sky and they are unable to tell me when it’ll be fixed …

  • Maddysbloke Peter Allen (@Maddysbloke) reported

    @SkyHelpTeam Thank you. I have spoken to your help team who said they couldn't help. I spoke to someone on the technical team, who wasn't in the least technical but indicated sky were fine with Openreach saying something else cropped so they didn't bother with my issue again. I have 1/2

  • _crachelx Chloe Rachel (@_crachelx) reported

    @SkyHelpTeam heading into 2 weeks of @itvhub not working on #skyglass this is an utter waste of money and if it’s not sorted will definitely be looking into the small print to get out of contract!!

  • Maddysbloke Peter Allen (@Maddysbloke) reported

    Day 10 of no internet and no landline, courtesy of @skyUK. Also Day 10 of no explanation as to the nature of the problem. Day 10, too, of messages every two days saying they'll update me again in two days. It may well be Openreach's fault, but some information would be 1/2

  • StevePomfret7 Steve Pomfret (@StevePomfret7) reported

    @SkyHelpTeam Good afternoon. I don't seem to be able to view programmes on ITV Hub, we just get a black screen. Is there an issue? Is there anything I can do? Thank you

  • calcot10 Josh Marshall (@calcot10) reported

    @SkyUK Why Does Sky Always Have Technical Issues

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