Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 691 |
| Birmingham, England | 198 |
| Glasgow, Scotland | 141 |
| Manchester, England | 140 |
| Dublin, Leinster | 129 |
| Southwark, England | 123 |
| Hackney, England | 116 |
| Blackburn, England | 89 |
| Croydon, England | 78 |
| Bristol, England | 66 |
| Cardiff, Wales | 65 |
| Hammersmith, England | 55 |
| Ilford, England | 54 |
| Halifax, England | 53 |
| City of Westminster, England | 53 |
| Derby, England | 52 |
| Leeds, England | 46 |
| Hounslow, England | 45 |
| Reading, England | 45 |
| Edinburgh, Scotland | 44 |
| City of London, England | 43 |
| Batley, England | 43 |
| Harringay, England | 42 |
| Newport, Wales | 39 |
| Southampton, England | 35 |
| Liverpool, England | 33 |
| Rotherham, England | 30 |
| Oldbury, England | 30 |
| Sheffield, England | 30 |
| Bedford, England | 30 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Wulfie
(@DaleNewtonLUFC) reported
@SkySports sort this **** out, get the darts back on
-
Carl Farrell 🏴
(@CarlFarrell) reported
Anybody know what has happened to the @SkySports Scores App ? Can’t get it to load at all now and when I could it’s become painfully slow
-
Ian
(@1an3) reported
@SkyHelpTeam Hi - the reschedule your visit form insists on an account number - but then has no option to type one. Please can someone show a bit of compassion here - mum is recently widowed and struggling with things and needs a bit of help here
-
jason darby
(@jasondarbygas) reported
WTF has happened to the darts?? @SkySports
-
Ian
(@1an3) reported
@SkyHelpTeam No I mean the appt with the engineer is Tuesday - but the re delivery isn’t until Tuesday. The engineer needs the router to fully commission the service?
-
Elliott Soraff
(@ElliottSoraff) reported
@LiamTHFC98_ @SkySports Wtf is going on
-
Christine/Alan
(@ChristineADale) reported
@SkyHelpTeam had to pay £50 for a sky glass puck that was faulty on 24th November. Told 3 to 5 days for a refund. Still waiting. Bad form. Contacted you on numerous ocassions 🙄
-
Marianne
(@mariannet91) reported
@SkyHelpTeam Your manager Tim was supposed to call me before 4 pm today. Whilst I appreciate this time hasn’t passed yet, I don’t have great confidence I will receive a call within this timeframe considering previous service levels. Can you please chase him up
-
Trevor Boardman🇪🇺
(@TrevorBoardman) reported
@StopFundingHate @SkyUK it is surprising to see that you are willing to damage your brand by putting adverterts in GBNews where they are alongside articles which promote hatred of so many minority groups. Not a good look.
-
Isabelle H 🇪🇺🇪🇺🇪🇺
(@Isabell75543494) reported
@SkySports so many sound/image issues for the darts this year. And now nothing 😡😡
-
Jay Finlayson
(@JayGFinlayson) reported
🙄 Seriously @SkyUK this issue was suppose to be fixed last week. We even have the text from Open Reach saying its been "Fixed" Paying for something I can't use.
-
Dave Ellison-Lee
(@d_a_ellison) reported
Appalling service from @SkyUK telling me they are unable to change my address even though I’ve not lived at my previous for almost 2 weeks, yet still charging me for service!
-
J Cro
(@j_cro10) reported
Mon t’**** @SkySports! There’s darts to be watched here
-
Chris
(@ChrisDonno82) reported
@SkySports I’ll give AJ some credit, he comes back better after losing. The other side to that is, he’s a really poor champion. Why lose to come back better and just repeat this. He should be bang at it as he’s the champ (was) he won’t beat Usyk or Fury.
-
Jarrod Penrose
(@jarpenrose94) reported
**** off @SkySports, sort the darts out. Shithouses