Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 741 |
| Birmingham, England | 223 |
| Glasgow, Scotland | 192 |
| Hammersmith, England | 177 |
| Hackney, England | 168 |
| Southwark, England | 150 |
| Dublin, Leinster | 150 |
| Manchester, England | 139 |
| Blackburn, England | 104 |
| Croydon, England | 91 |
| Bristol, England | 72 |
| Cardiff, Wales | 66 |
| Batley, England | 66 |
| Derby, England | 63 |
| Halifax, England | 55 |
| Reading, England | 55 |
| City of Westminster, England | 50 |
| Edinburgh, Scotland | 49 |
| Leeds, England | 49 |
| Hounslow, England | 48 |
| Southampton, England | 43 |
| City of London, England | 42 |
| Harringay, England | 38 |
| Liverpool, England | 38 |
| Newport, Wales | 37 |
| Oldbury, England | 37 |
| Plymouth, England | 36 |
| Portsmouth, England | 35 |
| Rotherham, England | 35 |
| Ilkeston, England | 34 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Aaron Moore
(@asbo_wba) reported
Called @SkyUK today to make an adjustment to my package, ended up on the phone for 20mins reviewing my usage and came off with a better deal saving me almost £40 per month and an improved broadband boost. That’s some gesture and great customer service. Well done Sky 👏👏
-
Cupid Stunt 🏴
(@LinsayStewart) reported
@SkyHelpTeam is there any way possible to book a home visit engineer without talking to the voice recordings? Mines never understands me! No internet is seriously pissing me aff noo 🤬
-
INLINE SPEED SKATING
(@Inlinespeed1) reported
@SkyHelpTeam What the hell is going on with broadband, we are now on day 4 of slower than a bloody snail, pay for fibre and we get dialup, service is rubbish
-
Adam Ling
(@AdamLing04) reported
Piss poor from @SkyUK. Appointment booked for this afternoon between 12:00 and 17:00. After a no show and no communication, we log on to the account and have to reschedule for 16th Jan?? Not good enough and I will be looking at other providers
-
Kafir and proud
(@stgeorgehughes) reported
@SkySports Cancel sky wokism sports #BORING
-
La Lorimer
(@Fraggle_D6) reported
@SkyHelpTeam Yip..done that... internet down again
-
Hollz
(@HollsB88) reported
@SkyUK please help! Need to speak to someone regarding our sky bill increasing alot and we have no clue why! Just after Xmas this isn't ideal but can't get through to talk to anyone
-
2020forever🤬
(@offthepost71) reported
@SkySports Never hit send after 🍺 🍷 🥃
-
Alice Windsor
(@miss_windsor) reported
@SkyHelpTeam My broadband has been dropping out intermittently for the past week or so but today has been particularly bad. Are you experiencing problems?
-
Nicola Coates
(@NicolaC51017999) reported
@SkyHelpTeam When will it be fixed? Should I be paying for a service that isn’t working!!??? The IPV6 firmware should have been upgraded on the 29/11 and then again in dec but hasn’t so how much longer will we be waiting?
-
Jim
(@mcmuffinfrog) reported
@FogartyFoggy @SkySports Good get ******** out of our club. If you cant read a simple message without trying to associate it with a far right registered company of the same name we don't want you.
-
linda thomson
(@lindat1610) reported
@SkyHelpTeam @Corn_wolf Hi there, having same issue, says I have created an account but not recognised the password or email address, only got access to app today as did not appear in my apps, can you help??? Have asked for password reset but nothing from discovery to do this despite saying enIl sent🤞
-
𝒁𝑨𝑯𝑰𝑹
(@ZahirXBL) reported
@SkyHelpTeam why is my wifu so slow getting kicked out of my game lagging and everything
-
gary moody
(@garymoody65) reported
@SkyHelpTeam hi guys, do you know of any internet issues in the East of Ipswich, my internet dropped about 2 hours ago
-
David Singleton
(@Sigs67) reported
@SkyUK We've just had fibre broadband installed (which I had to set up myself) & the file download speeds for my partner who is working from home is seriously poor. Her work files are taking ages to download? Any ideas please?