Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 733 |
| Birmingham, England | 218 |
| Glasgow, Scotland | 164 |
| Manchester, England | 150 |
| Southwark, England | 142 |
| Dublin, Leinster | 141 |
| Hackney, England | 137 |
| Hammersmith, England | 87 |
| Blackburn, England | 86 |
| Croydon, England | 72 |
| City of Westminster, England | 62 |
| Cardiff, Wales | 61 |
| Derby, England | 60 |
| Bristol, England | 60 |
| Ilford, England | 56 |
| Halifax, England | 56 |
| Batley, England | 53 |
| Hounslow, England | 50 |
| Leeds, England | 48 |
| Harringay, England | 48 |
| Edinburgh, Scotland | 46 |
| Reading, England | 44 |
| City of London, England | 41 |
| Southampton, England | 40 |
| Newport, Wales | 38 |
| Plymouth, England | 35 |
| Sheffield, England | 34 |
| Rotherham, England | 33 |
| Liverpool, England | 33 |
| Bedford, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Cunning
(@jimcunning1) reported
@SkySports Garbage. Blatent bias decision by a red who saw his team struggling and took bias action
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Azrael
(@Azrael94209327) reported
@SkySports @CelticFC have been so poor this season. Their fans must be disappointed in their performances. Good news for @RangersFC though. Long time coming for them.
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Alex
(@prince_aled) reported
@SkyHelpTeam Nope- this is a way to move people away from social media. It doesn’t fix anything. Such a poor service recieved for such an expensive product!
-
Danny Booth
(@owlzmadboothy) reported
@mattkitson2 @SkySportsPL @SkySports Big long ball down the channel cut back and goal. All your Defenders are at 6s and 7s . That's why your 👇
-
Duchess
(@PistolPete1867) reported
@SkySportsPL @SkySports Worst side in Premier League history.
-
Carl Burns
(@Burnsey85) reported
@SkyHelpTeam Thanks for a quick reply. Seems loads of options on there to help with WiFi connections but not much if you're internet is slow through ethernet connections? It's saying the speed coming in is 39mbs and we should be getting around 28mbs from the WiFi connection. It's way off
-
david milne 🇬🇧
(@realdavidmilne) reported
@SkyHelpTeam any Chance you can please help this boy @nickybhoy1888 WiFi down again😜#19
-
kirsty athey
(@kirstya24) reported
@SkyHelpTeam can somebody contact me please.. I’m having issues with sky mobile and there’s no way to contact people. My phone won’t ring out due to network issues
-
thereal andrew young
(@temperamentalan) reported
@SkySports He virtually rugby tackled him, what an idiot. Made the ref make a decision and celtic suffered for it.
-
Meryl Levington
(@EnterpriseMeryl) reported
from
Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
-
SpursJimmy #FreeSabitzer #23Out
(@SpursJimmyy) reported
@SkySports Worst derby in football
-
Elliott Purcell
(@ElliottPurcell2) reported
@SkySportsPL @SkySports Ramsdale is the worst keeper in this league by some stretch
-
JoelAZG
(@JoelWildschut) reported
@SkySportsPL @SkySports They will go down as much I hate to see it!.. Now the real question is: will @SheffieldUnited get more than 11 points that Derby got on the 07-08 Season ?
-
Nick Entwistle
(@NickEntwistle_) reported
@prodnose @SkySports 100% DB! And never while the game is in play should the director cut away from the main camera.
-
Top Footy Report
(@kingUTD_) reported
@csfcrinan @SkySportsPL @SkySports My point is both Sheffield fans are down bad