Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 702 |
| Glasgow, Scotland | 211 |
| Hammersmith, England | 204 |
| Hackney, England | 182 |
| Birmingham, England | 175 |
| Southwark, England | 119 |
| Manchester, England | 109 |
| Blackburn, England | 106 |
| Dublin, Leinster | 103 |
| Halifax, England | 82 |
| Croydon, England | 77 |
| Batley, England | 74 |
| Cardiff, Wales | 52 |
| Ilkeston, England | 51 |
| Hounslow, England | 48 |
| Edinburgh, Scotland | 46 |
| Harringay, England | 43 |
| Reading, England | 42 |
| Bristol, England | 40 |
| Nottingham, England | 39 |
| Enfield Town, England | 38 |
| Newcastle upon Tyne, England | 37 |
| City of Westminster, England | 37 |
| Oldbury, England | 34 |
| Peterborough, England | 33 |
| Portsmouth, England | 31 |
| Derby, England | 30 |
| Brentford, England | 30 |
| Prestonpans, Scotland | 30 |
| Liverpool, England | 29 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Juan ᐰrroyo
(@JuanJArroyo6) reported
@SkyHelpTeam At around 12:40 am the internet connection went down, tried resetting router, still nothing. It was still off at around 02:15am, no clue when it came back. Not the first time this has happened at the same time either.
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Steve
(@Zeph74) reported
@SkyHelpTeam On demand services not working. I now get a phone call every 5 days asking me if its back on yet.
-
Rino & Roy
(@RinoTheBeagle) reported
@Andrew161772 @SkySports What the hell are you talking about. I’m on about the ******* format being all over the place. Makes me sick to think you’re a Chelsea fan coming up with **** like this in response to what is clearly not a serious tweet.
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Adam
(@7nightstorock) reported
@SkyHelpTeam Good morning! Ah it's not a massive issue and only happens intermittently but skygo won't load channels for example. BBC news just has a 'there may be an issue with your connection' error. Amazon just says 'something went wrong'. They all work on 4g though.
-
Esq.
(@marvinh_k) reported
@IndianCitizen21 @Ian_Alexander10 @SkySports Are u okay mate? Happens only to PP? Are Zaha, Tuanzebe, Sterling a joke to u? The problem is u are hell bent on defending the obvious and that becomes hard to reason with u. I told u to first get a grip on the reality. U refused now we here.
-
Louise Lister
(@LouiseLister14) reported
@SkyHelpTeam Hi is there a issue in Doncaster Dn2? Unsure if it’s just my connection? Thanks
-
Russ
(@RussMUFC) reported
@SkyHelpTeam Yeah I’ve been through all that. There is no issue with my setup or connection and it’s very random. This is happening to others too
-
Esq.
(@marvinh_k) reported
@IndianCitizen21 @Ian_Alexander10 @SkySports Please tell me the reason u gave me if I missed it. One sound reason. For the nth time am asking u, if u claim to agree that haircuts shouldn’t be an issue when discussing PP’s performance, why then does the media u proudly defend do it?. 🚮🚮
-
Jerome
(@jRomeest93) reported
@SkySports @sportbible you’re actually just pieces of ****
-
Stevie Souness
(@steviesouness) reported
Hope @SkyUK shall be offering some sort of compensation for the abysmal broadband service the Southside of Glasgow has been getting recently which culminated in a full outage for several hours yesterday and today.
-
Dan Harvey
(@dharvey4) reported
@SkySports A strange appointment, if he gets off to a bad start, Wolves could be close to relegation next season.
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Tina Jones
(@jones_tina) reported
@amcscfc @SkyHelpTeam Good to see they actually send bills, they are trying to tell me after my contract ended with no correspondence from Sky this is down to me, complaint logged they are trying to say they don’t send things out to customers but now I have seen this, hope you get sorted soon
-
karsh davey
(@rubbatiti) reported
@AndrewJohnson84 @SkySports Too much I'm afraid. Look. I totally understand why Huddersfield fans love him. But it was like watching Jaap Stam's Reading team. And we can all recall one of the worst matches ever to take place
-
Russ
(@RussMUFC) reported
@SkyHelpTeam having an intermittent issue with certain sites/services including PlayStation & Twitter among others. Been happening for 3-4 days. The internet doesn’t actually drop out and speeds are fine but it will randomly refuse to connect to certain sites/services.
-
Robbie Preston
(@robbiescott82) reported
@SkyUK usual package £59, add £11 cinema but cancel within 14 days as not happy with content, next bill £92.48!! Wtf 🤬 £33.48 increase!