Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 715 |
| Birmingham, England | 227 |
| Glasgow, Scotland | 149 |
| Southwark, England | 142 |
| Dublin, Leinster | 137 |
| Manchester, England | 136 |
| Hackney, England | 136 |
| Hammersmith, England | 114 |
| Blackburn, England | 84 |
| Croydon, England | 81 |
| Bristol, England | 66 |
| Batley, England | 65 |
| Cardiff, Wales | 62 |
| Halifax, England | 54 |
| Ilford, England | 54 |
| Derby, England | 54 |
| City of Westminster, England | 51 |
| Harringay, England | 49 |
| Hounslow, England | 47 |
| Edinburgh, Scotland | 47 |
| Reading, England | 44 |
| Southampton, England | 44 |
| Leeds, England | 43 |
| City of London, England | 42 |
| Newport, Wales | 38 |
| Liverpool, England | 35 |
| Rotherham, England | 35 |
| Sheffield, England | 34 |
| Plymouth, England | 32 |
| Bedford, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
ianlockyer
(@ianlockyer) reported
@SkyHelpTeam Are there any problems with Broadband supply in the Thanet area?
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Screwy
(@Screwy20) reported
@SkyHelpTeam Hi, my next door neighbours are having work done and they've put up some scaffolding. This seems to be blocking my satellite signal. Is there anything that can be done?
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Sandra Stewart
(@OakdeneStewart) reported
@SkyHelpTeam incredibly it’s now feb and still not had any resolution to a pathetic broadband service. Promised to call back no one did. Now spent most weekends since dec on the phone. Today won’t put me through to anyone just offering text message to go on line ! Need help !!!!!
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Argos Helpers
(@ArgosHelpers) reported
@SJC71 @SkyHelpTeam Hi Stuart, I am sorry to read you have still not had your queried resolved. I can see you have spoken with Argos Technical support and they have advised to get in contact with Sky, have you been able to get in contact with them since? Kind regards, Helen.
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Mitch Royster1⃣1⃣
(@mitch_2911) reported
@SkyHelpTeam Thanks automated msg but iv done all this and spoke to someone and stil not fixed. This is a problem skys end seeing how many people have got same issue & needs to be looked at being as how much we all pay.
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Harry Betts
(@LordKingWalnut) reported
@SkyHelpTeam not ya'll going to sleep when another outage has occurred
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steve_t
(@stevie_t_editor) reported
@SkyHelpTeam Im getting lots of nuisance calls at the moment snd when i try to to do talk shield, your website just says theres an error. I wanted to upgrade my broadband and your website says error. Try to ring up and says only dealing with vulnerable people. Can anyone help?
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Chris sessegnon
(@morestack) reported
@MarvinNMorgan @SkySports He’s just a pick and choose anyone else he’d be calling them a bad egg if they did that
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J
(@Json_8) reported
@SkyHelpTeam is the snow creating a problem. All my services work, but can’t watch live tv which means I’m missing what @piersmorgan has to say on #gmb
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Wiganer1995
(@duggywiganer78) reported
@bumtpl @SkySports Never
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Treacy Armstrong
(@treacy_a) reported
@SkyHelpTeam would be great to have a signal to my sky box! Can’t watch anything unless on demand 😡
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Mick Richards
(@Mick_J_R) reported
@SkyHelpTeam Morning Sky. No signal being received in S2. Any news?
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Adz
(@SaxtonAdam) reported
@ianwilliamsraci @ArmstrongArt @SkySports They’ve basically rolled **** in glitter since changing to sky sports , do they presume everyone’s over the age of 50 watching racing , life insurance for the over 50’s there’s no wonder there’s a huge shortage of newcomers to the racing seen they toon into this shite n think Na
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Catherine Brundrett 💙
(@twigs83) reported
@bt_uk No was just online! Seeing if moving from @SkyUK would be better as the deal they offer is £20 more expensive than a new customer! How do I contact them?
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No Feelings
(@OFFICIAL_AJ1) reported
@SkyHelpTeam YO what’s up with your internet? I lost my service for two hours :/