Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 701
Glasgow, Scotland 211
Hammersmith, England 203
Hackney, England 182
Birmingham, England 175
Southwark, England 119
Manchester, England 109
Blackburn, England 105
Dublin, Leinster 102
Halifax, England 82
Croydon, England 77
Batley, England 74
Cardiff, Wales 52
Ilkeston, England 50
Hounslow, England 48
Edinburgh, Scotland 46
Harringay, England 43
Reading, England 42
Bristol, England 40
Nottingham, England 39
Enfield Town, England 38
Newcastle upon Tyne, England 37
City of Westminster, England 37
Peterborough, England 33
Oldbury, England 33
Portsmouth, England 31
Derby, England 30
Brentford, England 30
Prestonpans, Scotland 30
Liverpool, England 29

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ashbr0wn1 ashbr0wn (@ashbr0wn1) reported

    @SkyHelpTeam Just got off the phone with customer services. They are sending me a new router and sky Q box to boost the signal. Let’s hope this works thnx, if not I’ll no doubt be back on here venting my frustrations 👍🏼

  • itsdanshaw dan shaw (@itsdanshaw) reported

    @SkyHelpTeam problems in wednesbury West Midlands, broadband slow and it won’t let me run tests on the app as it says your tests are currently not working

  • nurddowell Duncan Street (@nurddowell) reported

    @Oliver_Craig12 @GHL72 @SkySports Thiago is injury prone and was a poor buy. Jota had his knee snapped. Next incorrect fact you wally. Oh and it’s ‘you’re’.

  • WhaligoeB Whaligoe Biy (@WhaligoeB) reported

    @SkyHelpTeam right that's my parents phone line down now. NOW is your time to either try to run a diagnostic or send an engineer out. Don't bother linking me your contact numbers as they have tried that countless time. My contact through BT has told me this is a sky problem.

  • TalKachman Tal Kachman (@TalKachman) reported

    @SkyHelpTeam This is absolutely insane those tests are spotty at best and don't give any information. Sort your stuff out asap. Your service is becoming unusable

  • NB6Times NB6TIMES 🏆🏆🏆🏆🏆🏆 (@NB6Times) reported

    @SimonMidi9790 @SkySports nor was I he was and is a **** manager is that ok

  • dmillz73 Darren Mills (@dmillz73) reported

    @SkyHelpTeam any chance of an update on broadband outage in Ditchling Common/Burgess Hill area please??! Can’t find any decent updates anywhere and we’ve been without internet since I woke up at 8am this morning - bit of an issue when everyone is working from home!

  • bramblewidge Titus Bramblewidge (@bramblewidge) reported

    @SkyUK is there a way to speak to an actual human being to discuss broadband issues? Cannot connect at all and the online guidance doesn’t help

  • Georgin36202519 Georgina Riley (@Georgin36202519) reported

    @Birchy_Steve @SkyHelpTeam We are also experiencing problems with our broadband in Bristol! Trying to home work!!!😡 have run the checks suggested online and there is a problem and will be fixed overnight-surely not 🤬 got to wait this long??

  • pimlott1981 markyp (@pimlott1981) reported

    @SkyHelpTeam It’s an external issue and they have stated on the app that it will happen unsure when though.

  • Merylandyarn Meryl R (@Merylandyarn) reported

    @SkyHelpTeam Still down. Any ideas how long this issue will take to resolve? I'm working from home & my secondary school age child can't do school work 🙃

  • Georgin36202519 Georgina Riley (@Georgin36202519) reported

    @SkyHelpTeam @iluckilyfn Have done all this and still not working

  • JB_IS_HE Pb(NO3)2 (@JB_IS_HE) reported

    @SkyHelpTeam So it took 4 hours for Engineers to arrive? I'm guessing with your painfully slow WiFi and data network you had to let them know by carrier pigeon?

  • ashbr0wn1 ashbr0wn (@ashbr0wn1) reported

    @SkyHelpTeam @TalKachman It’s a joke. I have quicker runs than your service. Sort it out.

  • MrJohnnyEnfield Johnny Enfield (@MrJohnnyEnfield) reported

    @SkySports football show saying the Saka incident in the Villa game was just a coming together a tangle of legs. No foul. Surely that’s exactly what the Luiz red card was yet it wasn’t rescinded & everyone said the ref was correct by the rules of the game. What am I missing here?

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