Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 635
Birmingham, England 178
Dublin, Leinster 121
Glasgow, Scotland 118
Hackney, England 115
Southwark, England 111
Manchester, England 108
Blackburn, England 84
Croydon, England 65
Hammersmith, England 53
City of Westminster, England 52
Ilford, England 52
Halifax, England 51
Cardiff, Wales 46
Batley, England 41
Bristol, England 40
Derby, England 40
Hounslow, England 38
Harringay, England 37
Edinburgh, Scotland 34
Reading, England 34
Newport, Wales 31
City of London, England 31
Leeds, England 28
Southampton, England 26
Oldbury, England 25
Rotherham, England 24
Peterborough, England 22
Ilkeston, England 22
Portsmouth, England 21

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cameronajc Cameron (@cameronajc) reported

    @SkyHelpTeam When will Sky Glass updates be out to fix the Voice Control as it’s shambolic

  • aaronlake629 Aaron Lake (@aaronlake629) reported from Peterborough, England

    @SkyHelpTeam hello I keep having trouble with my broadband keep cutting out, the router has an orange light for about 5 minutes then goes green then will go orange again about 20 minutes later I work from home so it’s causing a few issues

  • megapixel13 terence davies 🇺🇦 (@megapixel13) reported from Stowmarket, England

    @SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?

  • Kev07380522 Kev (@Kev07380522) reported

    @dragonlovingLFC @skytv @SkyHelpTeam £140 a month **** internet connection (5.3mb) you can see why I want to leave

  • Lauren1485 Lauren (@Lauren1485) reported

    What an awful win. @SkySports sort out your camera work. #SAvWAL

  • CanaConnelly Cana Connelly (@CanaConnelly) reported

    Working all day, sat down to watch the tour and it hadn’t recorded todays stage. @SportsOrla Was desperate to watch the bridge and potential for echelons and now only have the highlights 🙁🙁bad bad @SkyUK @eurosport

  • LS110192 Lee Shields (@LS110192) reported

    @SkyUK @SkyHelpTeam that has been over 7hrs I've been waiting for my Engineer to come and sort the issue with my Sky signal out. A whole week without it now. I have disabilities and have been awake since the crack of dawn for this. Can someone please tell me what is going on?

  • jessey1965 robert jessey (@jessey1965) reported

    @SkyHelpTeam I have IT DOESNT WORK

  • DaveColes4 Dave Coles (@DaveColes4) reported

    @SkyUK missed most of @F1 qualifying and now missing live rugby #SAvWAL cause signal keeps going and I'm supposed to have your quickest and best Internet 🤔 time for change

  • helen839 Helen (@helen839) reported

    @SkySports please can @samwarburton_ please have an opinion on that ref!! Worst decisions ever! #southafricavwales

  • StaceyWorboys Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • sharonmagee7 Sharon Magee (@sharonmagee7) reported

    @SkySports where the hell is the rugby - get this crap F1 off

  • StuartT96513422 Stuart Taylor (@StuartT96513422) reported

    @Arnie_1 @SkySports It was a joke, even down to the last kick. Giving that as a pen to SA. Come on, a ref from Georgia! Such a big rugby country. Wrong choice. Needs investigating

  • Mj4Matt Matthew Eason (@Mj4Matt) reported

    @SkyHelpTeam The snails are faster tonight then my connection. Service keeps stopping every minute or two also

  • wildwelshpete wildwelsh Pete 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@wildwelshpete) reported

    @SkySports Why is the audio so bad?

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