Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 631
Glasgow, Scotland 182
Hammersmith, England 179
Hackney, England 152
Birmingham, England 139
Southwark, England 109
Dublin, Leinster 95
Blackburn, England 88
Manchester, England 87
Halifax, England 78
Croydon, England 78
Batley, England 70
Ilkeston, England 49
Cardiff, Wales 45
Hounslow, England 41
Harringay, England 40
Bristol, England 37
Nottingham, England 37
Edinburgh, Scotland 37
Reading, England 35
City of Westminster, England 34
Newcastle upon Tyne, England 33
Enfield Town, England 32
Prestonpans, Scotland 32
Oldbury, England 29
Peterborough, England 29
Portsmouth, England 28
Brentford, England 27
Crawley, England 23
Liverpool, England 22

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_Hicks W1NGNUT 🎃 (@Rob_Hicks) reported from Kimberley, England

    Why is it that we pay @SkyUK a subscription to watch the football but out of 4 2pm kick offs only one is available. ****. Good job these dodgy streams are available 🖕🏼

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @emzroberto91 @SkyHelpTeam Nope, you’ll either have to cancel and pay any ETCs or you’ll have to continue to pay

  • newcosnedders Newcosnedders (@newcosnedders) reported

    @IBoyd1966 @SkySports He's embarrassing, seen someone mention the Mugabe handball and how he was so sure it wasn't and had to back track, he's that **** even Celtic banned him from parkhead.

  • RusseldMcLean Russel McLean (@RusseldMcLean) reported

    @Shotsblog @vpeanuts @SkyUK They have been so good since I switched to them. We have had problems thanks to Openreach, but Plusnet themselves have been great at helping to resolve all of these. Would highly reccomend them.

  • Peterlpool Peter Smith (@Peterlpool) reported

    @SkyHelpTeam I ran it when the download was happening and it said it's fine. No issues. 39mb/s line speed. Thing is, this has been going on since day 1. Can stream no issues. But downloading anything kills the speed. Even if that download is at a snails pace

  • Gingerdolly Lil Jane Harbinger (@Gingerdolly) reported

    @vpeanuts @SkyUK Ring their subscription cancel line and tell them Virgin can install before they fix and are cheaper. They'll be with you next week.

  • chrisaboyle77 Christian Boyle (@chrisaboyle77) reported

    @johnwhenry9 @GNev2 @SkySports He’s just as bad isn’t he 🙄

  • Green21Mike MikeGreen21 (@Green21Mike) reported

    If there’s a god up there please let Mings score to shut up that ****** dribbling idiot Alan Smith #skysports

  • ConnorMcConnel1 Connor McConnell (@ConnorMcConnel1) reported

    It's an utter disgrace the amount of money @SkySports & @btsport charge to watch football and they don't even broadcast all of the matches. The Premier League needs it's own streaming service.

  • sophb66 soph v. 4968 (@sophb66) reported

    @SkyHelpTeam I am wondering if you have as a “help” team actually had any customer service training yet? For a premium service you represent and your customers pay for your “help” is substandard

  • sophb66 soph v. 4968 (@sophb66) reported

    @8gzd8k76nM @SkyHelpTeam Oh here we go the sniping troll is back! SKY you were supposedly investigating this user!!!!! Get a ******* job or **** off you loser! Get off my tweets. Get a life you pathetic little specimen

  • AlexMcGreevy2 Alex McGreevy (@AlexMcGreevy2) reported

    @SkyHelpTeam one week free of @skytv after 21 years - and you lost a customer because #SKY took £1373 from my account for a BB service it did not provide. And still SKY refuse to pay it back in full.

  • Andybyr52815753 Dawlish at 59 (@Andybyr52815753) reported

    @LFCTransferRoom @SkySports Milner again , god help us . We ain’t even making top four with this weak outfit at the back . It’s disgraceful !

  • vpeanuts ⚫️Vic Watson-Logan💙 (@vpeanuts) reported

    Notified @skyUK that we were moving 23/9, text saying there was a problem w/ b/band... Several phone calls, no callbacks & an attempt to charge us more and the earliest they can get to us is 31/10. I've used my 20GB data allowance off my mobile hotspotting my laptop for work 😡

  • Migeycan Ross Cannon (@Migeycan) reported

    How don't @SkySports have a multi game service? Forced to watch Villa v Chelsea 😒

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