Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

Report a Problem

Check Current Status

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• Jonathan Oates (@jjoates84) reported 3 minutes ago

  @SkyHelpTeam I have done this already, I am now for the 2nd evening this week on hold to your chargeable number in an attempt to get sky to rectify their shortcomings in installing my dish which they failed to do the first time which as the customer was no fault of my own.

• Jon Bennett (@Jonbennett8Jon) reported 6 minutes ago

  I’ve just stuck @SkySports on to watch a top tier game of football and, *******, if it’s not Wayne Romney’s Derby County! I guess it’s because they’re playing promotion chasing Swansea......

• CemalGez (@cemalgez61) reported 6 minutes ago

  @SkySports If you don’t buy players then you go down Edu

• Silly (@SillyFizzy) reported 7 minutes ago

  “Customer Service” @SkyUK unable 2 put me through 2 my case manager but connected me 2 Cancellation straight away when I finally had enough & requested 2 cancel everything. After 6 calls it was the Cancellations person who was the most helpful! How ironic! #LackOfCustomerService

• Lauren (@xImHood_PLL) reported 9 minutes ago

  @SkyHelpTeam I have done all the tests and checked everything but it says there is an outage in my area but when I check service it says everything is normal?

• oN J₪sh (@RegioNJosh) reported 9 minutes ago

  @obeycohdz @SkyUK Paying for 100Mbps and getting ******* 10mbps. I’m going back to virgin media **** sky

• Nathan Rowden (@NathRowden) reported 12 minutes ago

  @GrahamHill76 @SkyUK That's not good. I've had no issues with superfast, but when I had Essentials it was woeful.

• laura hosken (@missyhosken) reported 16 minutes ago

  @SkyHelpTeam @primevideosport why is the stream constantly buffering when trying to watch football on Amazon prime through the sky q box? this is awful 😡

• James Holyoak (@jimholyoakphoto) reported 16 minutes ago

  @PrimeVideo what you playing at? The picture on tv is awful! Get the football back on @SkySports

• Frankie Oliver (@FrankieOliver) reported 17 minutes ago

  @SkyHelpTeam I have done this and go round in circles and fail to speak to anyone

• Jughead (@CFC_Sanele) reported 18 minutes ago

  @SkySports No one asked g shut ******** up

• Ali Mcnab (@BlueBirds93) reported 19 minutes ago

  @SkyHelpTeam We found we can reset it with my bank info but thanks for the help

• Dave 😷 (@01_DmB) reported 20 minutes ago

  @SkyHelpTeam Thank you. Just wondering why the wireless download speeds are so slow?

• Matt Goddard (@godd4rd) reported 22 minutes ago

  @SkyHelpTeam Apparently there’s a problem at the exchange which has caused an outage for the whole of the area!

• Calum (@Calumnn) reported 24 minutes ago

  @SkyHelpTeam I’ve clicked that I still need help button more times than I’ve pressed the next page button on @Pornhub

Check Current Status