Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 702
Birmingham, England 226
Dublin, Leinster 145
Glasgow, Scotland 144
Southwark, England 141
Manchester, England 131
Hackney, England 131
Hammersmith, England 120
Croydon, England 80
Blackburn, England 78
Bristol, England 68
Batley, England 68
Cardiff, Wales 66
Halifax, England 55
Derby, England 53
Ilford, England 52
City of Westminster, England 48
Edinburgh, Scotland 46
Southampton, England 46
Reading, England 45
Harringay, England 44
Leeds, England 43
Hounslow, England 41
City of London, England 40
Newport, Wales 39
Rotherham, England 36
Sheffield, England 34
Liverpool, England 34
Plymouth, England 33
Bedford, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • livingdeadmatty Matty (@livingdeadmatty) reported

    @SkyHelpTeam So it’s going to cost me more? I called yesterday to cancel and was offered a new deal that was supposed to be the same without the sports but now turns out it’s not.

  • aaronlake629 Aaron Lake (@aaronlake629) reported

    @SkyHelpTeam good morning looking for some help I am looking to add sky sports back on but I heard through a friend you did one with bt sport included but I can’t find it through my sky app but when I tried to contact you through app kept taking me back to the home page 😩

  • RealTimLeonard Tim Leonard (@RealTimLeonard) reported

    @NBCSportsSoccer @SkySports @JPW_NBCSports "To win trophies, fulfil his potential and take his game to the very top level, he needs to leave Tottenham. Deep down, Tottenham’s fans always knew this day would come." Awful. Just a total load of crap to perpetuate this BS narrative that only certain clubs are allowed to win.

  • PAULCAR25870413 PAUL CAROLAN (@PAULCAR25870413) reported

    @Mikee_ManCity @SkySports Abu Dhabis will rinse the books to pay stupid wages

  • JonBainRKO Jon Bain (@JonBainRKO) reported

    @SkyHelpTeam I think Sky Q is so bad that I’ve had to unplug all of my boxes just so I can use my Sky broadband, actually.

  • livingdeadmatty Matty (@livingdeadmatty) reported

    @SkyHelpTeam hi I changed my package yesterday but I’ve lost a few things that I wanted to keep, can you help please.

  • valaerobean valerie sutcliffe (@valaerobean) reported

    @SkyUK @skyhelp @MoneyTelegraph I’ve been overcharged £65 on TV bill - Sky error not mine. Call out that was canceled. 15 mins tel call yesterday ended in me being cut off. Sent an email but no reply. What kind of customer service do we call that?

  • Mikee_ManCity Mikee (@Mikee_ManCity) reported

    @SkySports PSG/United are the only teams who would spend the stupid price Levy will quote.

  • tweet_beefs TweetBeefs (@tweet_beefs) reported

    @SkySports If Wilder takes the money to step aside. He never really wanted to get beat a 3rd time. If he doesn't take the money and demand's the fight. He does want to get beat a 3rd time. @Tyson_Fury just fight AJ as planned then right after smash Wilder again.

  • Tracey76775501 Tracey (@Tracey76775501) reported

    @SkyHelpTeam Hi, how do I book an engineer? My internet is down, and the online connection test says I need an engineer to investigate. But I get an error message that booking is unavailable. Help!

  • AminDrzubair14 Zubair (@AminDrzubair14) reported

    @SkySports Arsenal and Tottenham fighting for worst EPL team. Nobody wants to play for them

  • MaffCreed matt creed💙 (@MaffCreed) reported

    @SkySports Ffs ain’t you lot got anything to talk about I’m sick of hearing about it , we gonna get this **** for the next couple months .. have a day off 🤨

  • littleparrish Parrish (@littleparrish) reported

    @SkyHelpTeam The lady on the phone didn’t believe the internet goes down as much as it does so instead of having to call every time,I am tweeting - Cz I don’t like the inference that I’m not telling the truth. We’ve had engineers out. I just don’t think the line or whatever is fit for purpose

  • CatherineNyons Catherine O’Nyons (@CatherineNyons) reported

    @NickyCC13 @SkyUK Omg in today’s world where the message is that we should all WFH where possible and you turn off someone full sky access so they can’t work. Nicola not moved yet, no even exchanged. Customer service…laughable!!!!!

  • ttm_sports TTM - Sports ⚽️ (@ttm_sports) reported

    @spurs1323 Any Spurs fan with a brain cell knows he MUST stay. Don’t believe everything SkySports say. Perineal **** stirrers! Not a foregone conclusion he goes!

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