Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 743 |
| Birmingham, England | 221 |
| Glasgow, Scotland | 169 |
| Manchester, England | 147 |
| Hackney, England | 137 |
| Southwark, England | 136 |
| Dublin, Leinster | 136 |
| Hammersmith, England | 90 |
| Blackburn, England | 89 |
| Croydon, England | 74 |
| City of Westminster, England | 62 |
| Derby, England | 61 |
| Cardiff, Wales | 61 |
| Bristol, England | 60 |
| Halifax, England | 60 |
| Ilford, England | 58 |
| Batley, England | 53 |
| Leeds, England | 50 |
| Hounslow, England | 49 |
| Edinburgh, Scotland | 48 |
| Harringay, England | 48 |
| Reading, England | 44 |
| Southampton, England | 42 |
| City of London, England | 42 |
| Newport, Wales | 38 |
| Liverpool, England | 35 |
| Plymouth, England | 35 |
| Bedford, England | 33 |
| Sheffield, England | 33 |
| Rotherham, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John Wright
(@johnwright79) reported
@SkyHelpTeam is there an issue with Broadband in SE London? Internet keeps going down.
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John Wright
(@johnwright79) reported
@DannyBo77464454 @SkyHelpTeam Mine keeps going down in London too. Had the reboot the server 3 times now. Currently using mobile phone data.
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Alpool67
(@alpool67) reported
@SkyFootball @SkySports What a goal and he’s been awful for the most of this game
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Darren B
(@DarrenB35036332) reported
@SkyUK if I was to upgrade to sky q could you give me the same deal as a new customer?
-
Lynn Bainbridge
(@lynnbom) reported
@SkyHelpTeam We have tried pairing it without the model number but that doesn't work either. But it worked on the TV until we moved it & connected it to our mini box upstairs
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Senor ********
(@FightingFire1st) reported
@SkySports Joe Biden will fix that. He says. He will also fix their climate too
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markymark2020
(@markymark20201) reported
@SkyHelpTeam Cool .IL try my phone and see if same problem
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Lynn Bainbridge
(@lynnbom) reported
@SkyHelpTeam I need help pairing our remote with our TV. Moved it upstairs & now it won't find the model
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Danny Boy
(@DannyBo77464454) reported
@SkyHelpTeam It’s the Hastings area that’s got a problem. Should only take a few hours according to the website but here we are 5 hours later.
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Stewart Fleming
(@StewartFlemin12) reported
@onestepleft77 @SkySports Why that means players will just wrestle like **** and argue they weren't getting the ball
-
Ray
(@S9RCN) reported
@SkySports Ban the Afghanistan men’s team, they need to show support towards their woman! If men play so can woman, this is the problem! If the men have any respect for their woman they need to pull out and fight the Taliban until things are equal, talk about ‘Taking the Knee’ all bullshit!
-
Todd Duncan
(@tlux95) reported
@SkySports The endless qualifiers are genuinely ****. So maybe there’s a point to all this.
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Steve Pritchard
(@stevepm3) reported
@SkyHelpTeam You know the issue, google it “Remote Network Problem”, thousands of customers with same issue, “Download failed” Remote Network Issue. It happens every single day, it’s ridiculous 😤
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John Wright
(@johnwright79) reported
@SkyHelpTeam It says no known issues in my area. There is an issue. Letting you know. Thanks.
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albert Hagan. 📊 📈 📉
(@alberthagan7) reported
@SkySports Stupid.... Why do you have a city player on post