Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 674 |
| Glasgow, Scotland | 207 |
| Hammersmith, England | 188 |
| Birmingham, England | 177 |
| Hackney, England | 170 |
| Dublin, Leinster | 112 |
| Southwark, England | 112 |
| Manchester, England | 98 |
| Blackburn, England | 96 |
| Halifax, England | 81 |
| Batley, England | 76 |
| Croydon, England | 69 |
| Cardiff, Wales | 52 |
| Hounslow, England | 47 |
| Ilkeston, England | 45 |
| Edinburgh, Scotland | 42 |
| Oldbury, England | 39 |
| Reading, England | 39 |
| City of Westminster, England | 38 |
| Derby, England | 37 |
| Enfield Town, England | 37 |
| Harringay, England | 36 |
| Newcastle upon Tyne, England | 34 |
| Nottingham, England | 33 |
| Peterborough, England | 31 |
| Bristol, England | 30 |
| Liverpool, England | 29 |
| Portsmouth, England | 29 |
| Newham, England | 24 |
| Bradford, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan Scott
(@dan_scott412) reported
@SRField94 @OfficialSteps @SkyUK The last 2 were pure luck! I never win owt! 🎉 then to find out my sister won too! 🎉
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🇬🇧David Bullivant🇬🇧
(@SmurfStilts) reported
@ahammersfan @kevharv52 @SkyHelpTeam I think that's mainly for accidental damage or if somebody steals it I don't know as soon as they mention insurance I hang up.
-
Greater Manchester, United Kingdom RBLX
(@united_greater) reported
@SkyHelpTeam we called yesterday and its still not working it needs to be sorted
-
Jimmy B
(@jimb_england) reported
@SkyHelpTeam Have you read through the thread on your forums? It's a software issue, it's been recognised by tech and those being updated to .15 are seeing the issue resolved.
-
Philip G
(@phil08game) reported
@SkySports This is the exact reason England Fail!
-
Mai :)
(@maii2775) reported
@SkyHelpTeam Hi beca every time I get this and talk to you guys on the phone it’s still not helped. The service you provide to paying customers ridiculous
-
Nino🖤🇿🇦 (SaintSinner)
(@IamNino_SA) reported
@SkySports PLEASE NEVER BRING THIS DUMB ANALYST IN STUDIO GEEZ... THE GUY SHOULD BE ATTENDING BEAUTY CONTEST, HE KNOWS NOTHING ABOUT FOOTBALL
-
Just be truthful
(@Opinionsmuch) reported
@StevePenk @SkySports Look at how many times utd are on, and they're ****
-
@Pascal
(@paskalis) reported
@SkyHelpTeam Frustration?? This was just spam call. And the guy on the phone just hang up once i explained that i don't want Sky TV. Absolute rubbish!!!
-
Neil Mcgurk
(@neilmcgurk) reported
@SkySports He’s not even the best striker at his club never mind the league
-
Abbi Glover
(@abbiglover) reported
@SkyHelpTeam Nope. I had a sky account from a different bank but Sky have never had the card details that were used today to my knowledge. There's no account number on it either it just says "sky subscription". Loads of things online about this happening to people
-
Richard Walker
(@smoove7777777) reported
@SkySportsPL So?? What do u get out of posting this?? Oh yea... Lol Skysports up to their usual ****, bad journalism from bad journo's and we aint just talking football are we??
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@Pascal
(@paskalis) reported
@SkyUK Just had a call from Sky trying to sell me TV Package. HOW THE F*** you got my details? I HAVE NEVER BEEN YOR CUSTOMER BEFORE !!
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Adam Dewhurst
(@AdamDewhurst1) reported
@Swifto78 @SkySports Yeah and your **** too #Dannymills
-
@Pascal
(@paskalis) reported
@SkyHelpTeam Step 1: Go to My Sky and sign in using your Sky iD details. How the hell i will do that. i have never been your customer, I DON'T HAVE ACCOUNT !