Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 711
Birmingham, England 228
Glasgow, Scotland 144
Dublin, Leinster 143
Southwark, England 141
Hackney, England 133
Manchester, England 128
Hammersmith, England 118
Croydon, England 79
Blackburn, England 77
Bristol, England 68
Batley, England 68
Cardiff, Wales 65
Halifax, England 56
Derby, England 53
Ilford, England 52
City of Westminster, England 48
Harringay, England 46
Edinburgh, Scotland 46
Southampton, England 46
Hounslow, England 44
Reading, England 44
Leeds, England 43
City of London, England 41
Newport, Wales 39
Rotherham, England 36
Liverpool, England 35
Sheffield, England 35
Plymouth, England 31
Bedford, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SheepFlavour Sam Castle (@SheepFlavour) reported

    @SkyHelpTeam Call out an engineer which I have booked. But just wondering if there is an issue at all that has caused an outage in my local area?

  • seanevanscfc Sean Evans (@seanevanscfc) reported

    No @BumbleCricket for t20 finals day is rubbish. Poor from @SkyCricket @SkySports #T20Blast

  • LiyauuuDaGoat LiyauWestey🌺 (@LiyauuuDaGoat) reported

    @SkyHelpTeam Nah Terrible afternoon mate

  • MattyRatty55 Matthew W 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 #PM4PM (@MattyRatty55) reported

    @EnglandRugby @SkySports England running away from the poor refereeing decisions... clearly they aren't just checking for forward passes... 🙄

  • Davers73 Nigel Davenport 🍒&⚪️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@Davers73) reported

    @YoudyKTM @darroncullen @SkySports Last week’s red card incident was not the same as today’s, Taavao was moving forward into the contact.

  • uttermadness20 uttermadness (@uttermadness20) reported

    @SkyHelpTeam I’ve done that and nothing comes up with errors. The WiFi just cuts out intermittently and the light on the router goes orange and then after 5 minutes it comes back on. It’s happened multiple times this week

  • notappo_ Ryan Waines (@notappo_) reported

    @SkyHelpTeam The website never told me to, but yet i am still cut off, my internet is still on as it never went off, but my TV is still telling me to upgrade my services...

  • Flundykins Danny Floyd (@Flundykins) reported

    @SkyHelpTeam I’m trying to log in to a new device for sky go and keeps saying it doesn’t recognise me, I’ve changed my password 3 times! Help

  • owenson_11 Graeme Owenson (@owenson_11) reported

    @SkyHelpTeam any issues with mobile in East Lothian, Scotland area I get my reception on phone after several reboots

  • lisle_sarah Sarah lisle (@lisle_sarah) reported

    @SkyHelpTeam It just says the same as the previous poster, issue but no update since 00.30

  • SheepFlavour Sam Castle (@SheepFlavour) reported

    @SkyHelpTeam is your internet down in South Wales at the moment? #skybroadband

  • notappo_ Ryan Waines (@notappo_) reported

    @SkyHelpTeam But that doesnt explain why my TV service is still off, I have paid the bill, I want it on, or I want money off my next bill, its quite simple, youre not providing me a service which I have paid for.

  • fappy150 Mrs_Fapps! (@fappy150) reported

    @SkyHelpTeam As a valued customer for 8 years I don’t feel the offer I have been given is a good one so due discontinue Tuesday have seen you offer better deals to new customers so was trying one last time but with his attitude glad to be leaving, I’m afraid Laura

  • misslmassey lisa (@misslmassey) reported

    @SkyHelpTeam Can I have a more specific timeframe than ‘asap’ ? It says ‘couple of hours’ How do I apply for a refund for however long this goes on? I don’t expect to pay for service I can’t use.

  • 189NlNE 27 (@189NlNE) reported

    @charliegftbl @SkySports I wish everyone involved in the transition of Bundesliga rights from BT to Sky a very slow and painful death

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