Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 636 |
| Glasgow, Scotland | 183 |
| Hammersmith, England | 182 |
| Hackney, England | 158 |
| Birmingham, England | 139 |
| Southwark, England | 110 |
| Dublin, Leinster | 93 |
| Blackburn, England | 89 |
| Manchester, England | 88 |
| Croydon, England | 79 |
| Halifax, England | 77 |
| Batley, England | 69 |
| Ilkeston, England | 48 |
| Cardiff, Wales | 45 |
| Hounslow, England | 40 |
| Harringay, England | 40 |
| Edinburgh, Scotland | 39 |
| Nottingham, England | 38 |
| Reading, England | 37 |
| City of Westminster, England | 36 |
| Bristol, England | 36 |
| Enfield Town, England | 34 |
| Newcastle upon Tyne, England | 33 |
| Prestonpans, Scotland | 32 |
| Portsmouth, England | 30 |
| Oldbury, England | 28 |
| Peterborough, England | 28 |
| Brentford, England | 27 |
| Crawley, England | 24 |
| Newham, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark_TheRed
(@Mark_TheRed) reported
@EE Legally I am aware I have no complaint , that said you harp on about loyalty but that only counts when it suits yourselves . Unlike @BT and @SkyHelpTeam who were helpful and supportive you have been what you are, money grabbing……. Decades of service and 26k for nothing
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Nathan Kerr
(@NathanKerr20) reported
Good Afternoon @SkyHelpTeam I’ve received boxes to return my SKYQ equipment today but, I returned it to you almost 1 month ago? Please help 🙏🏻
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Briddie ⛳️
(@DavidBriddon2) reported
@SkySportsNews @SkySports Get rid of @MarcusRashford . His performances show he’s not willing to knuckle down and fight and earn his place. We won’t miss him but he’ll miss Utd when he realises what he could have been.
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ChazBoyle
(@boylechaz1888) reported
@SkyHelpTeam Eventually got threw however existing customer upgrade offers are disgraceful 😑
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Paul Grundy
(@grunners85) reported
@SkyHelpTeam I am connected by wifi, no there are no errors just that the game is unplayable because of the lag when playing online. I cannot use a cable because of the lay out of my living room, it would need to go across the floor
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KuluSZN
(@Fm21_Spurs) reported
@AFCDank @OsmanZtheGooner Tbh skysports is all about city and liverpool with a combination of bad punditry, it's pathetic
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gary tordoff
(@chinleyman) reported
@SkyHelpTeam hi I need to cancel a subscription, customer has passed away, how do I do this?
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ChelseaDaddy
(@CFCDaddy) reported
@SkySportsF1 @SkySports It’s not #Hamilton vs Verstappen at all. He won that by about 15 seconds ! It’s actually Sir Lewis vs the corrupt red bull team and FIA! If I’m right, you’ll notice that viewing figures and your revenues will be down this year!
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Karen M
(@Kazamister) reported
@SkyHelpTeam Is there any issues in the g51 area? Internet has been dropping constant since 11pm last night?
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Ajayi Ojo
(@Ojo19Ajayi) reported
@SkySportsNews @SkySports What's d stupid cry abt CR7 playing against man city. He played ATM and Watford, what diff did he make. Man UTD made a huge mistake signing an "expired product". Ronaldo tot every team is real Madrid.
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🥀
(@sadkniicksfan) reported
@SkySports Why? they have never done it befroe lmfao if anyone can't do it it's liverpool literally
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𝕁𝕆ℕ𝔼𝕊𝕐
(@catonamac) reported
Unacceptable service from @SkyUK as a new customer! No router after 5 weeks, despite several calls, feeble excuses, failed callbacks and false expectations! Someone contact me immediately @SkyHelpTeam !!!
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Janey
(@hariboshoes) reported
@SkyHelpTeam Thanks but this keeps happening and a few engineers have come out and say it's down to YOU and yet you don't fix it. I wish to cancel and yet trying to get through to you is impossible. Disgusting service.
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Kirsty Yarwood
(@kirsty_yarwood) reported
@SkyHelpTeam I am struggling to send a message to you. I need help with moving an existing telephone line. Can you help?
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:3
(@Will93976100) reported
@SkyHelpTeam Hi, that’s the link I have been using but there are no offers or deals that are relevant to my account. I’m currently on a rolling month to month with you and there doesn’t seem to be a way to renew a contract. Can you help me with this please?