Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 687
Glasgow, Scotland 204
Hammersmith, England 193
Birmingham, England 192
Hackney, England 170
Dublin, Leinster 123
Southwark, England 113
Manchester, England 105
Blackburn, England 95
Batley, England 82
Halifax, England 77
Croydon, England 73
Cardiff, Wales 57
Hounslow, England 49
Edinburgh, Scotland 44
Ilkeston, England 44
City of Westminster, England 41
Oldbury, England 40
Reading, England 37
Nottingham, England 35
Derby, England 35
Newcastle upon Tyne, England 35
Harringay, England 35
Peterborough, England 34
Enfield Town, England 34
Bristol, England 32
Portsmouth, England 27
Liverpool, England 26
Newham, England 24
Bradford, England 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @shadd4p @Steve_white81 @SkyHelpTeam He’s right we have been a long term customer of sky and ours goes up every year 😳

  • beattie_alison Alison Beattie (@beattie_alison) reported

    @SkyHelpTeam Trying to set up sky stream for last hour. Either stuck on connecting or stuck on updating. Have tried everything on your website twice but still the same, can somebody help please?

  • DamoFrod Damian (@DamoFrod) reported

    Zero “customer service” from @SkyHelpTeam despite several calls in the last few weeks. Promised help but not heard back yet. Sky Glass is failing….

  • Emmmma82 EmmaHG (@Emmmma82) reported

    @Marcela_arau_jo @SkyUK We’ve had constant problems with our broadband over the last few weeks its ridiculous

  • danrm04 IamDan (@danrm04) reported

    @SkySports Hilariously crap

  • Oldfiel73024Joe @Dindu(68,99,08/ (@Oldfiel73024Joe) reported

    @SkySports There's no way any good could of come out of this for the women's games that was absolutely diabolical penalty shootout ,perhaps they need a smaller pitch with the spot closer ,no words can describe how bad that was

  • echoespaul Paul (@echoespaul) reported

    @SkyHelpTeam Puck suddenly asking for a pin for BBC One mid England/Sweden Euros penalty shoot out. I've never set up a pin and as I'm the only adult user of the device so why would I need to enter one? Had to switch to iPlayer!

  • scottuz Scott🇾🇪420MUFC (@scottuz) reported

    @SkyHelpTeam once again, I have no Internet, Superfast nowt? connection has dropped and you cannot fix it, so I could be a few days with no Internet?

  • EdgettFpl Ben Edgett FPL 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EdgettFpl) reported

    @SkyHelpTeam hi I can not access the sky go app because it will not let me sign in. Please help. Thanks.

  • ZarBeck26 Zar 🧡🤍💙💛 (@ZarBeck26) reported from Luton, England

    I've got to hand it to you @SkyUK after 316 days since I placed my fibre broadband order on 4th Sept 2024, finally it's done! It's amazing what an @Offcom complaint provokes some bloody action, and regular updates from an executive complaint official....Now for my compo claim !

  • carper_clough barry (@carper_clough) reported

    @TheAnfieldBuzz @SkySports_Keith Skysports only 24 hrs behind, not to bad this time round. 😭😭

  • remickas14 micky b (@remickas14) reported

    @SkyHelpTeam Some companies go up and beyond to reward customer loyalty. Sky are trying the ‘ we’ll take customers for granted, whilst grabbing new ones‘ line. 25 years done, see you later ! The switch to ee was very good by the way !

  • sophieallan_tw ѕσρнιє🥰 (@sophieallan_tw) reported

    @SkyUK Sky stream was installed yesterday, but i still cannot use it.. can anyone help?

  • 4KBacon Simon Mellor (@4KBacon) reported

    @SkySportsGolf @SkySports got their full McIlroy dribble on. Totally obsessed 🤢 poor Tommy Fleetwood got no chance of a mention.

  • shadd4p Jackson (@shadd4p) reported

    @kirkbysheila28 @Steve_white81 @SkyHelpTeam like EVERY other service due to inflation...

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