Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 737 |
| Birmingham, England | 222 |
| Glasgow, Scotland | 166 |
| Manchester, England | 149 |
| Dublin, Leinster | 141 |
| Southwark, England | 138 |
| Hackney, England | 135 |
| Blackburn, England | 88 |
| Hammersmith, England | 87 |
| Croydon, England | 73 |
| City of Westminster, England | 62 |
| Derby, England | 61 |
| Bristol, England | 61 |
| Cardiff, Wales | 61 |
| Ilford, England | 58 |
| Halifax, England | 57 |
| Batley, England | 55 |
| Leeds, England | 50 |
| Hounslow, England | 50 |
| Harringay, England | 48 |
| Edinburgh, Scotland | 46 |
| Reading, England | 44 |
| City of London, England | 42 |
| Southampton, England | 41 |
| Newport, Wales | 38 |
| Plymouth, England | 35 |
| Rotherham, England | 34 |
| Liverpool, England | 34 |
| Sheffield, England | 34 |
| Bedford, England | 33 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Mikey Boardman
(@mtpb17) reported
@SkySports With **** like this he fit right in with Smelly Alli
-
Gaz
(@gaz_sides) reported
@Dondons87Donna @SuperLeague Commentators are on @SkySports don’t help the game either. Professional game is in an awful position I’m afraid!
-
Ryan
(@ryand9999) reported
@Bencopuk @SkyHelpTeam This has been an issue since Sky Q launched. Can't believe it's still an issue. I can't record Love Island on ITV 2 because it's blank in my TV guide along with half of the rest of the TV Guide...
-
Aaron Hariz👑
(@bigboihariz) reported
@Daily_Hotspur @SkySports damn it
-
Trevor Allen
(@Trevor_Allen123) reported
@SkyHelpTeam any issues in Surrey my broadband seams to be down
-
Біll.І.Дм
(@illhate) reported
@SkySports LOOOL, so this is what they've whittled Winks down to?
-
Leon Woodley
(@LeonWoodley3) reported
@Sharon_Muirhead @SkyHelpTeam @flappg Isn’t it ridiculous? Worst streaming launch ever?
-
Sharon Muirhead
(@Sharon_Muirhead) reported
@SkyHelpTeam @flappg Come on sky how much longer do we need to wait. This is a shocking level of service. Why not have all those signed up to sky cinema already linked to paramount plus before launching this?
-
Neil Charles Roberts🏴
(@NCRphotography) reported
@skyuk WTF is going on with your super fast broadband!!!!! I'm trying to send images BUT I can't even load up the internet!! #Business 🏴
-
Denz
(@Denzarki) reported
@SkyHelpTeam it was slow all day whilst i was working.. then got really bad.. i am talking 0.5mb dl.. but its woken back up now thankfully
-
Ian Clarke
(@clarkeian79) reported
@SkyUK How about don’t even think of using sky as they are an absolute shower of sh!* and resolve no issues if you have them. STAY WELL CLEAR OF SKY
-
⚒Kev D⚒
(@Kev_D22) reported
@SkySports Tea bag - hot water - let it brew - add milk. Awful cuppa, just what you expect for a Tottenham player.
-
JellyBean
(@J3llyBean1) reported
@SkyHelpTeam Thanks Pearl, we have already had an engineer out, it was a long wait to get a slot and now there’s a problem with the line delaying things further, we’ve been without internet for a week + I don’t think £7 off our bill is really good enough? Who can I talk to about this?
-
Tabatha Forbes
(@tabforbes) reported
@Mark_Germani @SkyHelpTeam @mediaareshit Standard script for service issue! Feel sorry for the team taking all the brunt from customers at the front end. Invariably it’s not them who caused the poor new service nor can resolve it.
-
James Taylor
(@ere_is) reported
@SkySports Worst cup of tea ever made