Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 629 |
| Birmingham, England | 183 |
| Glasgow, Scotland | 182 |
| Hammersmith, England | 174 |
| Hackney, England | 153 |
| Dublin, Leinster | 123 |
| Southwark, England | 117 |
| Manchester, England | 104 |
| Blackburn, England | 103 |
| Croydon, England | 77 |
| Batley, England | 72 |
| Halifax, England | 70 |
| Cardiff, Wales | 50 |
| Hounslow, England | 44 |
| Derby, England | 41 |
| Bristol, England | 39 |
| Ilkeston, England | 39 |
| Oldbury, England | 38 |
| Edinburgh, Scotland | 37 |
| Reading, England | 35 |
| Nottingham, England | 32 |
| Harringay, England | 31 |
| Enfield Town, England | 30 |
| City of Westminster, England | 30 |
| Newcastle upon Tyne, England | 29 |
| Liverpool, England | 25 |
| Newham, England | 24 |
| Brentford, England | 23 |
| City of London, England | 23 |
| Normanton, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Goldenpath
(@GoldnPath) reported
@RealSoupyTwist @SkyUK All I require from Sky is the ability to watch my Sky package on a second TV in 4K. I have 2 mini boxes, they’re both in SD … one in the bedroom is fine, partner doesn’t care much about quality. The one in my gaming room is utterly useless. I can’t watch Sky in SD. It’s ****.
-
Andrew P Smith
(@Smiffy2929) reported
Having problems with sky stream (again) @SkyHelpTeam - ITV hub is nearing unusable but more importantly (and not ITV hub), the sound drops out of tv programmes we’re watching. The picture carries on but sound drops out for several seconds. Any reason why?
-
Toon Army
(@scottishflopped) reported
Graeme Souness need to shut ******** up and stop whining #NUFC #SkySports
-
Chrissie
(@chrissie1076) reported
@SkyHelpTeam Other people in the area are also saying that they are having problems with their WiFi,we have tried rebooting it a few times today but it hasn't worked
-
Wogsy
(@WogsyLad) reported
Mad the way sports media works - barely a peep about KDB's dive yesterday essentially winning City the game but @GNev2 and his @SkySports pals all queuing up to slate @TrentAA for a nothing incident. Ridiculous.
-
dan pan
(@danpan05678495) reported
@SkyHelpTeam @CallofDutyUK instead of this sort ur fckn internet out it’s terrible going down every 5 seconds i hope u all have a **** night u ruined mine 🖕🖕🖕🖕🖕🖕🖕🖕🖕
-
ReggieEx 💙
(@S1Lv3R_) reported
@SkySportsWSL @SkySports Awful positioning by the goalkeeper. 🤦
-
Andy
(@MiddletonAndy) reported
@SkySports recorded the match expecting it to record all the interviews after but nothing there! WTF sky my team are smashing it and I can’t watch the punditry cos I’m at graft!
-
Matt Holden
(@mattz80) reported
Think I have just got my life back, after Martin Tyler drained it from me during #TOTLIV game. Man, that guy is morbid. @SkySports you have to change this. He is terrible
-
MK (Vader’s spare head 3)
(@thedark_helmet) reported
@SkySportsPL @SkySports , just marry him. You never shut up about a guy that is good but not great. Get a room then get married.
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Broad Sword73
(@Broadsword73) reported
@SkyHelpTeam @devils50 Sky just be honest and answer the question, “No is the answer. Sky treat everyone as if they are stupid.
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Miss P the 🌍HoD🙋♀️🏳️🌈
(@Geog_Miss_P) reported
@SkyHelpTeam Never did get a response - such poor customer service.
-
Chrissie
(@chrissie1076) reported
@SkyUK could you please update customers on the problems with broadband in poole, we have not had WiFi since this afternoon and can't get through to anyone to try and fix it!
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TheBrightSpark
(@TheBrightSpark1) reported
@SkyUK got a sky glass TV tried watch I'm a celeb missed the start so tried watch on itv app but can't even pause it now we are waiting to see it on our playlist. Honestly wished we had never got sky glass at this rate :(
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Chelsea Fc TV
(@PLEASUR15700893) reported
Kevin Campbell: "Pierre-Emerick Aubameyang needs service. If you are a striker, you need service, we all know that. I just didn’t see where the service was coming from today. That’s why he was anonymous." (@SkySports)