Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 687 |
| Glasgow, Scotland | 205 |
| Hammersmith, England | 198 |
| Hackney, England | 179 |
| Birmingham, England | 178 |
| Southwark, England | 115 |
| Manchester, England | 105 |
| Dublin, Leinster | 104 |
| Blackburn, England | 103 |
| Halifax, England | 81 |
| Batley, England | 77 |
| Croydon, England | 72 |
| Cardiff, Wales | 53 |
| Ilkeston, England | 49 |
| Hounslow, England | 48 |
| Edinburgh, Scotland | 44 |
| Reading, England | 40 |
| Harringay, England | 40 |
| Enfield Town, England | 39 |
| City of Westminster, England | 36 |
| Bristol, England | 35 |
| Nottingham, England | 35 |
| Oldbury, England | 34 |
| Newcastle upon Tyne, England | 34 |
| Peterborough, England | 32 |
| Derby, England | 31 |
| Portsmouth, England | 30 |
| Prestonpans, Scotland | 30 |
| Liverpool, England | 29 |
| Brentford, England | 28 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
-
Merthyr Scottish FC
(@FcMerthyr) reported
@SkySports @NicolaSturgeon C'mon you said nobody should enter Scotland unless they had a negative & would be fined for entry if positive...... Start fining woman, Celtic broken rules
-
DpkMUFC
(@DpkMufc) reported
@AndyMk_83 @SkySports **** sky, hit them where it hurts, with 'illegal' steams
-
Saint_Jimmy1980
(@Saint_Jimmy1980) reported
@darth_evanoth @SkyHelpTeam My plusnet is down too, ct6 . Major problem at the exchange it seems!
-
Michael
(@_m_chael) reported
@SkyHelpTeam This doesn’t really help explain why though does it? I mean your customers, me included, pay a fair monthly price for your services and they are advertised in a way that suggests you have access to all4, i player etc.... it has Netflix but I don’t see “only some Netflix content”
-
Paul Bower
(@darth_evanoth) reported
@SkyHelpTeam broadband service down in Herne Bay, Kent. No service since approx 19.30.
-
Harvey Smitt
(@hxrveyyyyy) reported
@SkySports Please can someone help me go to China I need £100
-
Mark Dixon
(@markdixon100) reported
@LozzaFox Not to mention @SkyUK 's new owners, @comcast , shoving it down our throats and charging us for it.
-
hitesh. 🦉 (HarveyBarnesFan)
(@xhakdaniels) reported
@SkySports Bruno would have gone down with that level of close contact 😤
-
James Turner
(@44turner44) reported
@SkyHelpTeam I’ve been on hold for an hour on two separate occasions now to try and get this arranged and they still persist. I can’t see why I’m receiving them as I am still a paying customer
-
𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
-
Michael
(@_m_chael) reported
@SkyHelpTeam Condescension... great. Can you put me in touch with your management please... and while I’m at it I’ll let them know that one single point of contact is best when it comes to customer service and not someone who couldn’t be bothered to check hijacking the replies... 👏👏👏
-
BerlinBoy
(@Undertaker_John) reported
@SkySports What’s is main problem? Drugs? Booze? Or is he just an unlikeable fella.
-
Ian
(@herrbartlett1) reported
@karouska_ @OpenreachHelp @SkyUK It's so crappy here, I once contemplated a sat dish service.🤓
-
Owain Jones
(@woozie2k) reported
@JChambers1984 @celticbible @SkySports I feel for Lennon. The sides awful and that’s his doing but the way he’s treated when its going bad is terrible..... In the long run the rebirth of rangers will do wonders for Scottish football. Hard to see that from your seat tho lol