Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 705
Birmingham, England 219
Dublin, Leinster 155
Glasgow, Scotland 152
Southwark, England 139
Hackney, England 132
Manchester, England 126
Hammersmith, England 125
Croydon, England 82
Blackburn, England 73
Batley, England 71
Cardiff, Wales 66
Bristol, England 66
Derby, England 58
Halifax, England 57
City of Westminster, England 49
Ilford, England 48
Reading, England 47
Leeds, England 46
Harringay, England 45
Edinburgh, Scotland 45
Southampton, England 45
Hounslow, England 41
City of London, England 41
Rotherham, England 39
Newport, Wales 37
Liverpool, England 36
Oldbury, England 33
Plymouth, England 33
Sheffield, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JinaKx87 Jina (@JinaKx87) reported

    @SkyHelpTeam having trouble with my Sky apps on broadband TV which are not loading. Are you having similar complaints?

  • Traceymangan1 Tracey mangan (@Traceymangan1) reported

    @SkyHelpTeam I wonder if someone can help. We were due to have broadband installed on Friday. Engineer couldn’t find a by cable. 2 engineers later advised its under floor. Advised cut a hole in your floor after lifting carpet and engineer be back , (1/2)

  • Langwitch Langwitch (@Langwitch) reported

    @SkyHelpTeam hi Sky. Not sure if you are the right branch to contact but we're having problems with our Sky Broadband and have been for the last few hours. Any ideas?

  • woodchrisffc Chris (@woodchrisffc) reported

    @SkySports Starting to go off this bloke. Really liked him until lately. What's his problem all of a sudden?

  • linz1983 LindsayHooperKnapman (@linz1983) reported

    @skytv @SkyUK are there Internet issues in Surrey atm? Internet has been down intermittently for half hour. Trying to work from home 😭🙈

  • RobWilson_RDG Rob Wilson (@RobWilson_RDG) reported

    @SkyHelpTeam I’ve managed to get through before to ask for a broadband engineer and you keep sending TV engineers! 3 times in fact and they just leave wondering why @Skyhelpteam sent them. So I don’t hold out much hope for you. Meanwhile, for months, I have a terrible broadband connection.

  • markfromlodz markfromlodz (@markfromlodz) reported

    Hey @SkyUK @SkyHelpTeam. On Friday I had to call because our router hadn't arrived before our service started today. The woman I spoke to (from Aberdeen) was SO helpful. Router arrived this morning & now everything is up and running perfectly. Please give her a pat on the back!👍

  • Beeowolf79 Beeo Wolf (@Beeowolf79) reported

    @SkySports Will never get to fight him if they keep finding lesser mandatory fighters he has to face first. Whoever you like out of Joshua or Fury; it's the fight everyone wants.

  • Rhyselvin rhys elvin (@Rhyselvin) reported

    Utter rubbish service supplied by @SkyUK once again. It seems every time we have to deal with them something is broken damaged or misplaced. Makes you think why we pay all this every month 🤮

  • manharv1996 Harvey J (@manharv1996) reported

    @MAKEOUTHILL___ @scottwilson_31 @SkySports And you are lying clown as I’m half cast, so go shove your pompous snobby views. You are a biased **** who started supporting Liverpool in last two three years. Like I already said no mention of gerrard dives? Tho you probably never see him play

  • missbentley87 Miss B (@missbentley87) reported

    @SkyHelpTeam I have been overcharged without authorisation by £206.84! Your helpline is completely automated and your inbox responses do not show the buttons it prompts to be answered. I am a loyal customer of over 12 years, disgraceful service!

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported

    @SkyUK hoi. How are you doing with fixing my Landline? My broadband is so crap i have given up today

  • ASumner84 Alex_BTCC_Fan (@ASumner84) reported

    @SkyHelpTeam Who can help with Sky VIP tickets not being sent? Supposed to have some for tonight but nothing through

  • MelissaJLit Melissa Little (@MelissaJLit) reported

    @OpenreachHelp 1 of your engineers arranged by a manager at @SkyHelpTeam failed to turn up, again. (For the 3rd time) @SkyHelpTeam offered no real help on the phone. No one is accepting responsibility and it isn’t good enough! We’re paying for a service provided by you both! How can you help?

  • MAKEOUTHILL___ 🥶 (@MAKEOUTHILL___) reported

    @manharv1996 @scottwilson_31 @SkySports Stop making up false statements, you clearly have some deep lying issues

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