Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 698
Glasgow, Scotland 211
Hammersmith, England 203
Hackney, England 182
Birmingham, England 178
Southwark, England 118
Manchester, England 110
Blackburn, England 107
Dublin, Leinster 105
Halifax, England 85
Batley, England 76
Croydon, England 75
Cardiff, Wales 54
Ilkeston, England 50
Hounslow, England 48
Edinburgh, Scotland 44
Reading, England 42
Harringay, England 42
Nottingham, England 39
Enfield Town, England 38
Bristol, England 37
City of Westminster, England 36
Newcastle upon Tyne, England 36
Oldbury, England 34
Peterborough, England 33
Portsmouth, England 31
Derby, England 30
Prestonpans, Scotland 30
Liverpool, England 29
Brentford, England 29

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • scottuz Scottuz!🇾🇪420MUFC (@scottuz) reported

    @SkyHelpTeam No, every time I try, they direct me to that pathetic help page with the forgone conclusion on the speed? Or the other one with the "few steps to reset your broadband!" That end up with a msg saying an engineer will be sent out to fix this issue, and if they need to they ..cont

  • DonnaNice6 Donna Nice (@DonnaNice6) reported

    @SkyHelpTeam @thelisatype I have exactly the same issue. Engineer can't come out until 1st September... Absolutely disgraceful

  • metcam8 Rex Coenwulf (@metcam8) reported

    @SkyUK 25yrs a Sky Customer. Added charges for channels I never asked for or wanted. You make it almost impossible to cancel a subscription. And then delay it for 2 months of payments for "security reasons". @Sky are Gangsters

  • INKZEHH INKZEHUK Twitch 💥 (@INKZEHH) reported

    @SkyHelpTeam is it national take the mick of a 18 year customer month this month I'm suppose to be getting 50 to 70mbs I'm getting 40 for the past 3 days I wonder if @Virgin can get me better speeds

  • Vinewood_motors Vinewood Motors (@Vinewood_motors) reported

    @ROBHADDReal @SkyUK When I had Sky it was the absolute worst.

  • johnham666 John Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnham666) reported

    Still amazes me how @SkyUK can give us crap equipment and charge a fortune for it so the can overpay English football

  • ParamountPlusUK Paramount+ UK & Ireland (@ParamountPlusUK) reported

    @Calchal Sorry to hear that, @SkyHelpTeam will be able to help with this

  • bradfordbantam Tony Christie (@bradfordbantam) reported

    @SkySports @sunnygillref Absolute joke of a referee very poor and Absloute clueless today not fit to referee

  • EbukaMeansGreat Ebuka Means Great 𓃵 (@EbukaMeansGreat) reported

    If we had lost the first 4 games, we would have seen Skysports headlines saying **** like “This is Arsenal’s worst start since Potiphar’s Wife tried to **** Joseph” They silent now.

  • ShaneRossouw Shane Rossouw (@ShaneRossouw) reported

    @SkySports Yes. Let's be honest, he's been terrible for United. Please end this nightmare for once and all. #MaguireOut and #GlazersOut

  • scottuz Scottuz!🇾🇪420MUFC (@scottuz) reported

    @SkyHelpTeam P2, they will get in touch, if not check back on this page in 5 days to see if the problem has been cleared? Which btw is also impossible to do??? And nothing happens! If I check the last 30days, it will always show no change! So they don't actually help. We. Changed our plan

  • GreenDragonpip Dragon Dorset (@GreenDragonpip) reported

    @SkyHelpTeam Bottom one i got 3mb on good day upgraded to middle 33mb on bad day.... top one not got. But open reach had nesting seagulls watching, magpies inspecting after they've gone home when they were putting new boxes on telegraph poles

  • HighburyHawk Adam (@HighburyHawk) reported

    @SkyUK Why doesn’t my sky app automatically select the HD channel when I record from the app? Just got home to watch the Arsenal game as I’ve been in hospital all day, and my planner has it recorded in standard definition WTF?! Why?! I selected channel 401 - which is HD!???

  • Ayubajnr Mohamed Jah Ayuba (@Ayubajnr) reported

    @SkySports Yes he should leave and it’s now. D guy get bad luck 🤦🏿

  • Chanzo82 Chanzo (@Chanzo82) reported

    @SkyHelpTeam hi, sent a dm last night, could I get some help please

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