Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 723
Birmingham, England 221
Glasgow, Scotland 196
Hammersmith, England 168
Hackney, England 152
Dublin, Leinster 147
Southwark, England 146
Manchester, England 137
Blackburn, England 104
Croydon, England 91
Bristol, England 73
Batley, England 65
Cardiff, Wales 64
Derby, England 61
Reading, England 53
Halifax, England 52
Hounslow, England 49
Leeds, England 47
Edinburgh, Scotland 47
City of Westminster, England 46
City of London, England 39
Harringay, England 38
Oldbury, England 38
Liverpool, England 38
Newport, Wales 37
Southampton, England 37
Plymouth, England 36
Rotherham, England 34
Barnsley, England 33
Ilkeston, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • UTDJay10 Jay👹Murtough fan acc (@UTDJay10) reported

    @abu_2605 @CFCPys @SkySports They’ll be stupid not to accept, his release clause is 75 mil and he knows he’ll have every big club after him next year when it happens

  • zoe_marlow15 Zoe Marlow (@zoe_marlow15) reported

    @SkyHelpTeam hello. Is there a wifi outage in SP4? The wifi has been intermittent for the last few hours and is affecting my ability to work now.

  • ButlerukJay Jay Butler (@ButlerukJay) reported

    @SkyHelpTeam I’m now about to miss a second work meeting owing to the broadband issues and your website doesn’t give any indicator as to when this will be resolved. A few hours in now…..

  • Summert33719145 Summer (@Summert33719145) reported

    @SkyHelpTeam I do not know what issue is any should not just cut internet I am working from home !!!

  • Dunceantix Dunceantix (@Dunceantix) reported

    @SkyHelpTeam Hi, I got a call from your super special service and sales team a few weeks ago but was unable to take the call. They've not called back yet :( I'm now out of contract, does anyone wanna give me a call with some super Sky deals for an 11 year VIP? :)

  • jewellbags Charlotte Orchard (@jewellbags) reported

    @SkyHelpTeam been promised a broadband engineer twice in the last two weeks as broadband down since 3rd July - both no shows?!

  • JohnPor36645686 John Porter (@JohnPor36645686) reported

    @SkySports Well you have lost my support,intact shouldn’t you be home doing the house work

  • yikesitsjr Jr🌻 (they/them) (@yikesitsjr) reported

    @SkyHelpTeam Nope it’s a large outage - I checked with my app after doing all the usual resets with my hub

  • JoCaddick Joanne Caddick (@JoCaddick) reported

    @SkyHelpTeam can somebody send me a telephone number to discuss cancelling my awful broadband please? It's affecting my work now. Just dreadful. Thanks

  • sek71 Steve Key (@sek71) reported

    @SkyHelpTeam I am having issues with my SkyQ and internet ever since I got SkyQ years ago but it is getting worse. Could you let me know the number I can contact to discuss this issue please?

  • CFCAli29 Ali M (@CFCAli29) reported

    @CFCPys @SkySports One of these days talks will break down after we offer Drinkwater as part of the deal

  • DaxVoid Dax (@DaxVoid) reported

    @SkySports so from $25m to $12m aint that bad

  • Summert33719145 Summer (@Summert33719145) reported

    @SkyHelpTeam Hello … I’m 😡. Working from home internet is down … what’s going on can’t make calls either ?????

  • MattV78 Mathew Vernon (@MattV78) reported

    Hey @SkyHelpTeam @skytv, 10+ year VIP customer here - renewal has just come through for TV with a near 50% price increase, AND you want to charge me £30 to renew my contract? It's almost like you don't want my business anymore...

  • NathanL68388590 NathanLewis (@NathanL68388590) reported

    @soapstar68 @SkySports When the symbol to highlight the issue becomes a talking point, it's time to ditch it? Shouldn't it be the opposite. The reaction the three players who failed to score their penalties for England got, shows why the symbol is still needed

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