Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 698 |
| Glasgow, Scotland | 205 |
| Hammersmith, England | 202 |
| Hackney, England | 182 |
| Birmingham, England | 164 |
| Southwark, England | 123 |
| Blackburn, England | 100 |
| Manchester, England | 98 |
| Dublin, Leinster | 98 |
| Croydon, England | 83 |
| Halifax, England | 81 |
| Batley, England | 76 |
| Cardiff, Wales | 48 |
| Ilkeston, England | 47 |
| Hounslow, England | 45 |
| Harringay, England | 44 |
| Edinburgh, Scotland | 43 |
| Bristol, England | 41 |
| City of Westminster, England | 41 |
| Newcastle upon Tyne, England | 37 |
| Nottingham, England | 37 |
| Reading, England | 37 |
| Enfield Town, England | 35 |
| Portsmouth, England | 33 |
| Prestonpans, Scotland | 32 |
| Peterborough, England | 31 |
| Oldbury, England | 30 |
| Brentford, England | 29 |
| Liverpool, England | 27 |
| Derby, England | 27 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Uche Godslove
(@GodsloveUche) reported
@Minnie60824060 @SkySports That's not all that blm is tho. You need to be honest about what the issue is before trying to make a point.
-
Harry 🇧🇼
(@BiggDickov) reported
@SkyHelpTeam Got exams this week mate. Wifi is consistently poor anyway but it being completely down is not helping the revision at all
-
Adrian Halliwell
(@AdrianHalliwell) reported
from
Urmston, England
@SkyHelpTeam any updates regarding the outage in M41. Appears to have been off most of the day with little or no updates . You say ring but that's a bit hard when the landlines is also down ????
-
Matt Johnson
(@mjj1286) reported
@SkyHelpTeam - I presume we will be refunded 1 day's broadband line rental due to loss of service?
-
Laura
(@lauralou3000) reported
@SkyHelpTeam Completely useless customer service as usual! I’m paying for a service I can’t currently use.
-
𝙼𝚗𝚜𝚛. 𝙸𝚜𝚑 ⭕️
(@Jeishee) reported
@SkyHelpTeam hi - any word on the outage in L17 pls? Been down all day. Thanks
-
______
(@nugeei) reported
@SkyHelpTeam Can we have an Update for Liphook/Haslemere area? Been a few hours now, Broadband still down, the app says there’s an issue however says a couple of hours and it’s been longer?
-
Laura
(@lauralou3000) reported
@SkyHelpTeam How am I meant that with no WiFi & limited data?! I’m running out of data thanks to your rubbish service!
-
Zyta
(@Zyta19707901) reported
@coochieman199 @DangdutEmpire @SkySports Are too stupid to answer? wierdo
-
Vicky Taylor 💙
(@VickytoriaT) reported
@SkyHelpTeam Hi, I have tried this numerous times but it is saying no known issues in the area but may not be able to advise on all issues !!When I call it says there are issues and will receive a text when rectified. I am working from for the nhs and my husband is trying to run a business.
-
Matt Johnson
(@mjj1286) reported
@SkyHelpTeam So... if the @SkyHelpTeam engineers are fixing the issue as you say... presumably they know what the issue is if they're fixing it? And if so, you can tell your #Trafford customers what that issue is? And if not, why not? #broadband
-
not_monochrome_dp
(@VenkteshShivam) reported
@SkySports @UEFA kinda stupid to start the investigation 🤷
-
Simran Singh
(@theesingh) reported
@SkyUK pathetic experience in my 5+ years with sky. Home move team just wont help.
-
Dave Bentley
(@ukdavestfc) reported
@SkyHelpTeam can't belive after 16 years of loyal service, the way you repay loyalty is to try and add £5 a month on to my broadband renewal for a booster that I don't even need. Making it £9 more a month than another company for the same service. Time for a change.
-
rob ready
(@rob_suggett) reported
@HaymonzP @MichaelBensonn @SkySports Honestly your only one of a very few now that still believe that Crap , and the absolute garbage that comes out of Fury (wild boar 🐗) mouth 🤡🤡🤡