Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 690
Glasgow, Scotland 206
Hammersmith, England 203
Hackney, England 184
Birmingham, England 173
Southwark, England 119
Dublin, Leinster 105
Blackburn, England 104
Manchester, England 103
Halifax, England 79
Croydon, England 77
Batley, England 73
Cardiff, Wales 53
Hounslow, England 47
Ilkeston, England 47
Edinburgh, Scotland 45
Harringay, England 43
Bristol, England 41
Reading, England 41
City of Westminster, England 39
Nottingham, England 38
Newcastle upon Tyne, England 38
Enfield Town, England 37
Portsmouth, England 34
Peterborough, England 33
Oldbury, England 33
Derby, England 30
Brentford, England 30
Prestonpans, Scotland 30
Liverpool, England 28

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • del07550627 del (@del07550627) reported

    @FuzzyLogc1 @SkySports I never saw it.

  • RonRuttle ron ruttle (@RonRuttle) reported

    @SkyHelpTeam Looking at other tweets it's a wider problem, I find your reply pretty pathetic

  • pbc1234 Paul Coeulle (@pbc1234) reported

    @SkyUK @SkyHelpTeam Sky sort the DHCP issue out on the sky broadband issues. Clearly a known issue and just fobbed off by customer service. This issue has been around for months.

  • Georgin36202519 Georgina Riley (@Georgin36202519) reported

    @Birchy_Steve @SkyHelpTeam We are also experiencing problems with our broadband in Bristol! Trying to home work!!!😡 have run the checks suggested online and there is a problem and will be fixed overnight-surely not 🤬 got to wait this long??

  • whoizhannah Hannah R (@whoizhannah) reported

    @sweiol @SkyHelpTeam Same problem in Alton, still down!

  • ashbr0wn1 ashbr0wn (@ashbr0wn1) reported

    @SkyHelpTeam @TalKachman It’s a joke. I have quicker runs than your service. Sort it out.

  • cazamic Carolyn Clayton (@cazamic) reported

    Does anyone know if i started a switch to say @BTGroup or @SkyHelpTeam that they would contact virgin for me? Virgin wont speak to me. Never switched broadband or tv but I am paying for poor service so makes sense

  • ChowbellaClaire Chow Bella Pet Bowls (@ChowbellaClaire) reported

    @SkyHelpTeam Any news on when we'll get service back? Not helpful for my ecommerce business!

  • DomRead10 Dominic Read (@DomRead10) reported

    @Azrael94209327 @SkySports Don’t actually think he had that bad a game myself, was more his options infront of him

  • admiralhanson Iain S (@admiralhanson) reported

    @SkyHelpTeam Problem with my Sky Broadband ... Working but online check says there is a 'problem' with my connection and need to speak to Sky Expert. Phone just keeps cutting me off before speaking to someone. HELP !

  • ianmorris82 Ian Morris (@ianmorris82) reported

    @SkyHelpTeam seriously losing the will to live with your broadband service! I’ve had BT openreach out six times in the last twelve months, the last time was Saturday - worked fine on Saturday - now dropping every two mins again! Online checker is useless

  • Azrael94209327 Azrael (@Azrael94209327) reported

    @DomRead10 @SkySports Agree as a team they were poor and that didn't help but compare to his normal game he was way below his normal standard. He's still a young lad and will come back from this stronger.

  • Kolwing1 Kolwing (@Kolwing1) reported

    @SkyHelpTeam Working. Was down for like 15 mins.

  • JacksonMontera Jackson Montera (@JacksonMontera) reported

    @NB6Times @SkySports Thatslike saying Klopp shouldn't criticise his players because he was never as good at playing as them...

  • missdnailz Ms D'Nailz - ✊🏾 (@missdnailz) reported

    Why is it, as soon as you’re out of contract with @skytv @SkyHelpTeam the service becomes terrible 🙄 maybe it’s time to go back to @virginmedia 🤔 let’s see who has the better deals....

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