Sky Outage Map
The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Dyson (@dyson_michelle) reported@SkyHelpTeam Yes I do and not had any problems previously.
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Paula (@paulabainbridge) reported@SkyHelpTeam hi, I’ve now been without broadband for 48hrs. Can’t get any info other than I’ll be txted when the issue is resolved. Can you guys help please?
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Stewart Rogers (@Stewart66576871) reported@SkyHelpTeam Who does then? Or is it all just guess work? This has been an absolute shambles across the board. The link says the page cannot be found but don't worry seeing as you have been as much help as a chocolate teapot!
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jim d (@bigjd1982) reported@SkySports I’ve got to say I’ve never heard anyone say “anyone who wants it can have it” whilst blubbering.
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Cecilia (@Iconoclast70) reported@SkyHelpTeam And, btw, your "help" section/articles are right up there with chocolate fireguards, in terms of usefulness. Also not good enough that only some problems can be dealt with on weekends.
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Helen (@tall4ahobbit) reported@SkyUK is broadband down in South East? Lost connection in Surrey and self-heal not working.
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Paul Watts (@paulredrum) reported@SkySports Can’t stand that man, gives tennis and Aussies a bad name
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Chris Sharpe (@sharpebirder) reported@SkyHelpTeam Bad news and good news. This means at short notice I'll have to find a place to work and have meetings all next week. This is getting expensive. Is this another @OpenreachHelp fault?
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Kiyle (@KiyleF) reported@SkyUK your mobile service is shocking and you need to stop lying to people, "strong 4g" where I use it and yet I have 800Gb in my piggybank because I cannot use it #poorcustomerservice #skymobile
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Historic Aesthetics (@H_A_Designs) reported@SkyUK TV sucks
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Cometman55 (@cometman55) reported@SkySports It's time for ATP to understand Kyrgios, call it if you like a disability, should instruct umpires not to penalize him so quick ,he's good for the game, it's his way of venting, try to understand he can't control it, help him out, allow him to yap.
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Emma Power (@emmapoweruk) reported@SkyUK currently on hold to cancel my contract with you and then get my husband to sign up, as you can’t offer me the same deal as a new customer would receive… all seems a bit bonkers doesn’t it? Not a great way to treat loyalty….
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Heather (@Parrers) reported@SkyHelpTeam There was an area outage and it was getting fixed. It got "fixed" on Monday but we're still having outages that last 6+ hours
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George (@xGV99x) reported@SkyHelpTeam Nearly a week now without broadband connection, absolute terrible service for the price we have to pay! Any suggestions of a better broadband provider?
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Laura Hare (@Laura_Hare_) reported@SkyHelpTeam hello, my son jumped on my Internet box and it's cracked I've been going round and round in circles on help pages and an hr on phone to support - I need a new box who can help me?
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