Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 728 |
| Birmingham, England | 225 |
| Glasgow, Scotland | 196 |
| Hammersmith, England | 168 |
| Hackney, England | 152 |
| Dublin, Leinster | 147 |
| Southwark, England | 147 |
| Manchester, England | 137 |
| Blackburn, England | 106 |
| Croydon, England | 93 |
| Bristol, England | 74 |
| Batley, England | 66 |
| Cardiff, Wales | 64 |
| Derby, England | 62 |
| Reading, England | 53 |
| Halifax, England | 53 |
| Edinburgh, Scotland | 52 |
| Hounslow, England | 49 |
| Leeds, England | 47 |
| City of Westminster, England | 46 |
| City of London, England | 39 |
| Oldbury, England | 39 |
| Liverpool, England | 38 |
| Harringay, England | 37 |
| Newport, Wales | 37 |
| Southampton, England | 37 |
| Plymouth, England | 36 |
| Rotherham, England | 34 |
| Barnsley, England | 33 |
| Ilkeston, England | 32 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ARSENAL 0 UCL
(@igiekakurniawan) reported
@EraGiannis @AbsoluteChelsea @SkySports Are you stupid enough to not be able to distinguish between local and international? You are Proud of Golden prem but Arshitnal remains 0 UCL.
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ARSENAL 0 UCL
(@igiekakurniawan) reported
@EraGiannis @AbsoluteChelsea @SkySports Are you stupid enough to not be able to distinguish between local and international? You are Proud of Golden plum but Arshitnal remains 0 UCL. Lol
-
GRIMSBY TOWN FOOTBALL CLUB
(@SajjadJawaid6) reported
@SkyHelpTeam I’m very disappointed. The sky Wi-Fi is not very good. I’m using all my data up they said sky you get your money back if the broadband is not good can you help me why is my Wi-Fi not good?
-
Adam Theaker
(@adam_theaker) reported
@SkyHelpTeam internet off In our area. You keep saying there is no issue in area, when will this be fixed?
-
JHM
(@Hope541) reported
@utdlee7 @Magman55 @SkySports I think you thinking of Amanda Staveley not PIF she was interested in Liverpool yes but that was with another consortium not PIF and the only club that PIF were linked too was Man Utd and that was Man U owners offering them shares for 700M which they turned down
-
Mike Pelosi
(@mikepelosi) reported
@SkyHelpTeam They're not but can be understood in the right circumstances. You could have gained a level of respect back by apologising but instead you gave a stock answer. How do you think I feel after budgeting for a package but receive a price increase within 8 hours of being a customer?
-
Trina A.
(@Memaw_T) reported
@SkyHelpTeam I've had no connection all day, the test function says there are no issues, but people all over North East have no Internet, all providers, what is going on?
-
Kelly Warner
(@wombatwarner) reported
@SkyHelpTeam are you having mobile signal problems ??? It’s horrendous in Bristol/Somerset area !!
-
Andrew
(@amoggy) reported
from
Capel Seion, Wales
@SkyHelpTeam Any issues with DNS servers today on 3 day new install? Manual DNS Open/Google v4 o v6 ok. Many sites not working. No option yet on router for manual DNS thanks
-
Mother of Cats
(@KMotherofcats) reported
How do you get someone at @SkyHelpTeam to call you? Been trying to get someone on the phone for days! Actually weeks but the past few days I’ve called, been on hold, waited, been sent down options I didn’t need, want or ask for etc! Just want to actually talk to a human!
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Mr Apple
(@appleeugene) reported
@Eyeswideopen69 T’is odd…. Never found anything on their output that qualifies as ‘news’…. A lot of unusual, unqualified analysis that you won’t find on a real news channel, yet @GBNEWS is listed as a news channel by @SkyHelpTeam
-
Joseph Turner
(@Jofturner92) reported
@gavin_hector @SkySports Why ******** am I paying for sky when there's nothing on sky sports this weekend... robbing bastards
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nick maddison
(@nicomadd22) reported
@DannyClayts81 @SkySports you had mate . !!! it’s ridiculous how bad it’s got and what you pay
-
Matthew Munday
(@MatthewMun65549) reported
@SkyUK Want let me cancel my t.v saying it was set up on a different day. Lies
-
GREATNESS 😇😎
(@GREATNESS_96) reported
@ahmedlambert @FabrizioRomano @SkySports Ok. No problem. Now show me an European trophy owned by your club