Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 704 |
| Glasgow, Scotland | 206 |
| Hammersmith, England | 202 |
| Hackney, England | 183 |
| Birmingham, England | 166 |
| Southwark, England | 124 |
| Blackburn, England | 100 |
| Manchester, England | 99 |
| Dublin, Leinster | 98 |
| Croydon, England | 82 |
| Halifax, England | 81 |
| Batley, England | 76 |
| Cardiff, Wales | 49 |
| Hounslow, England | 46 |
| Ilkeston, England | 46 |
| Edinburgh, Scotland | 45 |
| Harringay, England | 44 |
| Bristol, England | 42 |
| City of Westminster, England | 41 |
| Newcastle upon Tyne, England | 37 |
| Nottingham, England | 37 |
| Reading, England | 37 |
| Enfield Town, England | 35 |
| Portsmouth, England | 33 |
| Prestonpans, Scotland | 32 |
| Peterborough, England | 31 |
| Oldbury, England | 30 |
| Derby, England | 28 |
| Liverpool, England | 28 |
| Brentford, England | 28 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Les Robson 🇺🇦
(@Lezrob) reported
Anybody else having problems signing up to the paramount plus channel through @SkyUK @paramountplus when I get to the stage of importing my email address to verify account I get a message saying email account already exists! But won’t send email
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Abdul Gafur
(@AbdulKgafur) reported
@SkyHelpTeam Why was I promised this by an advisor? I would have made a payment.. now I've been passed around today.. people putting down the phone
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Krish Bhatt
(@KrishanBhatt912) reported
@SkyHelpTeam Problems across the platform... Downloading shows on demand/catch up, using apps like YouTube etc. etc.
-
Darren Bradley
(@DJB_Who) reported
@SkyHelpTeam None of my series linked recordings or downloads are stacking on my Sky Q planner since yesterday. Is there currently an issue?
-
Abdul Gafur
(@AbdulKgafur) reported
@SkyHelpTeam So I was mis-advised.. no repercussion for advisor and now I have no service. Someone from complaints need to call me before 8 escalate further
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Abdul Gafur
(@AbdulKgafur) reported
@SkyHelpTeam Great service for 20 years of loyalty. First issue and no help. I will be cancelling
-
Ste...Toffees!!!
(@Everton1878Ste) reported
@BeNiceEva @SkySports Horrible ****
-
Garreth mc mahon
(@garrethmc1) reported
@theandycleary @SkySports My god he’s awful, she also understands the sport and knows he is bad
-
emma stewart
(@emmas80) reported
@SkyHelpTeam hi having trouble with my sky q mini box. My main box is working as normal but my mini box isn't working. When I turn it on,it comes up on my TV saying there isn't a signal. Can you help thanks Emma
-
Paul Stevens
(@PaulStevens1991) reported
@SkyHelpTeam Hi there yes still experiencing the issue. Been using channel 803 so normal SD is fine but ITV HD 103 the sound is still awful.
-
Abdul Gafur
(@AbdulKgafur) reported
@SkyUK customer service a week ago said they won't suspend my account and will give me grace period to pay my bill. Now its suspended. First time I've asked for support in 11 years.. sort it out
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Gareth Thompson
(@gareth_thmpsn) reported
@SkyHelpTeam I’ve emailed my complaint and to be fair I’ve received a generic response already with the copy / paste button doing all the heavy lifting. I’ll persevere with email for now as I did call and the advisor didn’t even want know my name.
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Daniella Rogers
(@MrsDanniRogers) reported
@SkyHelpTeam could someone help me with my bills please? Online doesn't help me and when I call up its says do it online. Thanks
-
Abdul Gafur
(@AbdulKgafur) reported
@SkyHelpTeam customer service said my account won't get suspended and give 14 days to pay bill and now its been suspended. Been sat on mute for last 30 minutes
-
Christian Thorpe
(@UntilValhalla) reported
@GlenOldershaw @SkyUK Lost wasn't about being in purgatory, karma, or nonsense. It's never too soon for a re-watch to try to prove me wrong.