Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 729
Birmingham, England 212
Glasgow, Scotland 159
Manchester, England 147
Southwark, England 134
Hackney, England 129
Dublin, Leinster 129
Blackburn, England 94
Hammersmith, England 78
Croydon, England 76
Cardiff, Wales 68
Bristol, England 63
Derby, England 59
Halifax, England 58
City of Westminster, England 58
Ilford, England 57
Batley, England 54
Leeds, England 49
Edinburgh, Scotland 48
Hounslow, England 47
Reading, England 43
Harringay, England 43
City of London, England 41
Newport, Wales 39
Southampton, England 38
Liverpool, England 36
Sheffield, England 33
Bedford, England 32
Oldbury, England 31
Plymouth, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bmag80 Brian (@bmag80) reported

    @SkySports This is the problem when you just re-Tweet your content every couple of hours. This is the same tweet from last bight after his post match interview. And has now been regurgitated several times today. Except it is now out of date.

  • JCairns57 Just Jason 😃 (@JCairns57) reported

    @SkySports They may re-hire Big Sam or they're going down! AGAIN!!

  • 1an3 Ian (@1an3) reported

    @SkyHelpTeam Not transfer, new customer

  • SarahMckinlay29 sarah mckinley (@SarahMckinlay29) reported

    @SkyHelpTeam I was upgraded to the latest router as I was having 3 years worth of broadband issues and so sky upgraded me and said I'd be charged an extra £1 on my account each month..

  • NUFC_DazzaD Dazza (@NUFC_DazzaD) reported

    @SkySports Slow Sports News, he’s literally released a statement saying he’s staying…

  • HolsL Holly Kinsella (@HolsL) reported

    @SkyHelpTeam Hello - I have Sky + HD box and it keeps saying its unable to connect to the Internet. I have tried turning off my internet and sky box several times but it does work. Please can you help?

  • Jam1eGilmore Jamie Gilmore (@Jam1eGilmore) reported

    @SkyUK @SkyHelpTeam Hi Sky, my broadband was supposed to start on 22/10. It is now 3/11. Have called your service team 7 times over 12 days and still no broadband! Is this a normal experience for your customers? Why is it still not connected?

  • 68Trooper68 Roberto (@68Trooper68) reported

    @SkySports BBC have announced he is staying at villereal... 30 mins ago ....slow

  • AdamJohnRoberts Adam John Roberts (@AdamJohnRoberts) reported

    Are they going to discuss the national tech issue concerning @SkyUK boxes at some point in the remainder of #COP26 ? We need WiFi!...and veganism!

  • 2021CL2 ⭐⭐ (@2021CL2) reported

    @SkySports Slow sports really embarrassing themselves here

  • tifa51 sasha ames🌳 (@tifa51) reported

    @skytv @SkyHelpTeam I received my sky glass last week. I added Netflix on@my package but already have an account with them do I need to do anything to cancel my monthly payment with them. Also my 1st monthly payment has come out as well as my existing payment for old package

  • Troongirl10 Lou (@Troongirl10) reported

    @SkyHelpTeam email yesterday winning #skyvip tickets for steps did link 10 mins later and said event full. Can you help?

  • GraemeSymon Graeme (@GraemeSymon) reported

    @SkyHelpTeam Hi internet has gone down. Post code is GU240JN - is there a reported issue? Many thanks Graeme

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @SkyHelpTeam Slight problem is I have no voice at the moment x

  • sanjkp Sanjay Jarna (@sanjkp) reported

    @SkyUK I have a serious complaint. We are still getting mail from Sky in the name of my deceased father. This is very very upsetting. My mother is also very upset. We have informed you years ago but it’s still happening and must stop. Please help.

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