Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 587
Glasgow, Scotland 177
Hammersmith, England 177
Hackney, England 133
Birmingham, England 126
Southwark, England 107
Dublin, Leinster 102
Manchester, England 84
Blackburn, England 82
Halifax, England 73
Batley, England 68
Croydon, England 66
Ilkeston, England 47
Cardiff, Wales 42
Harringay, England 38
Edinburgh, Scotland 37
Nottingham, England 35
City of Westminster, England 33
Newcastle upon Tyne, England 33
Prestonpans, Scotland 32
Hounslow, England 31
Enfield Town, England 31
Reading, England 31
Bristol, England 29
Peterborough, England 29
Oldbury, England 24
Crawley, England 23
Brentford, England 23
Derby, England 22
Portsmouth, England 22

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Cressup Laura Cress (@Cressup) reported

    @VictoriaSykes1 @SkyHelpTeam @virginmedia I don't care. IM FREE. At least until I remember Virgin is just as bad.

  • TGLDAVE ... (@TGLDAVE) reported

    @SkyHelpTeam can you send me a link to cancel sky please?

  • bluemoonjules Julie B 🐝 We are stardust 🌟⭐️ 🌠 💫 (@bluemoonjules) reported

    @langfield77 @SkyUK It is bad, isn't it

  • carolin90052556 cazza (@carolin90052556) reported

    @SkyHelpTeam hello is Westbury Internet gone down I can't use the int internet or landline

  • 101Obsolete obsolete.101 (@101Obsolete) reported

    @SkyHelpTeam @SkyUK @skytv why all of a sudden are you not uploading programmes onto the on demand service straight away?!! I’m told it’s now taking 48 hours when previously they’re always on there straight away?

  • GinoPfc Sammy G (@GinoPfc) reported

    @SkyHelpTeam Trying to call because my mum needs some broadband cables replaced as existing ones are old/causing dropout. Any chance you could provide a number for me to call? Can’t get online help for this and I keep being directed there.

  • naavent Natalie (@naavent) reported

    @SkyHelpTeam I assume there is just some sort of technical problem at the moment given they are usually there almost straight away?

  • v_chalk2 VIcky Chalk (@v_chalk2) reported

    @BobbyBuckle200 @SkySports You tell me? These poor kids need to know their place. They should think it’s acceptable that both their parents work and can’t afford to pay their bill.

  • Champ7214Br bryan rudnicki (@Champ7214Br) reported

    @SkySports Wow @Love3d go on strike to solve problem you are disgrace to the game

  • meganereilly_95 Megan Reilly (@meganereilly_95) reported

    @SkyHelpTeam Hi I was expecting an open reach engineer on friday 29th July as I am getting sky broadband put in on but no one showed up, my account says I need to contact sky to reschedule can someone please help? Thanks

  • 101Obsolete obsolete.101 (@101Obsolete) reported

    @SkyHelpTeam It’s clearly not just me, seems a lot of people are having the same problem.

  • serhanibrahim Sid Ibrahim (@serhanibrahim) reported

    @SkyHelpTeam I have been around in circles trying to sort out paramount and you tell me there is a problem with my account that you can’t sort out. Your suggestion is to pay for paramount direct and not get it as part of the Sky Cinema

  • dilemma1979 Amandeep (Emma) Stevens (@dilemma1979) reported

    Why can't it be so painful trying to deal with @SkyHelpTeam I've called, dm'd in response to a message that my engineer appointment will be postponed if survey isn't completed. But I need some guidance, no one can help. So stressful #sky #skybroadband

  • JuanJArroyo6 Juan Arroyo (@JuanJArroyo6) reported

    @SkyHelpTeam Hello, now the internet is back on. However as per previous message, you may wish to look at your fault status service as it seems that it showed the issue was resolved when clearly it wasn’t yet resolved, providing a false status serving no purpose and illusion of fast fix.

  • TheShortBlond The Short Blonde (@TheShortBlond) reported

    @Dave_The_Scot @SkyHelpTeam My elderly in-laws switched to them, requesting to keep the number they’ve had for 50+ years and Sky have “lost” it and conveniently won’t reassign the number, I’ve an email trail where I can prove everything but they keep telling me it’s customer error when I can prove it’s not

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