Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• VB (@VanjaBluestone) reported 30 seconds ago

  @SkyHelpTeam internet now down entirely - no updates online? It started last week!

• 01001100 01100101 01100101 01101110 01101111 (@chemberleen) reported 2 minutes ago

  @Chels_HQ @SkySports I may have to support the Ricketts now. Don't trust Gary Naville when it comes to Chelsea.

• Alex Gresty (@a_gresty) reported 6 minutes ago

  @SkyUK not making it easy to cancel sky sports ..very easy to add channels of course...touch of a button!..not so easy to cancel them... absolute nightmare.. it's 2022..I should be able to downgrade online...#annoying

• The Dopamine Devil 🌱 and 629 others (@KevinMonk) reported 9 minutes ago

  @NotNiceSteve @SkyUK Alas, probably not. Outsourced to a dev house that doesn’t give a **** I suspect.

• Nicola McGuire (@Nicola118) reported 9 minutes ago

  @SkyHelpTeam help how do I get a new sim for my sky mobile device??

• Pezza (@pezzaathome) reported 11 minutes ago

  @SkyHelpTeam hey! Can you fix the listings for CNBC HD as they have not been correctly changed for daylight savings and can't record @LateNightSeth

• SH (@suzhalliday) reported 12 minutes ago

  @SkyHelpTeam And waste more time speaking to someone else for an hour who hasn’t got a clue, no thanks. Your service is absolutely shocking.

• Andrew Simmonds (@AndrewJSimmo) reported 15 minutes ago

  @SkyUK Just seen the proposed price of my TV package when my current contract expires. You are going to lose a customer

• Michael Harkin (@Michael93139770) reported 17 minutes ago

  @SkyHelpTeam @mark_shevlin Fairly simple whats happened loyal customer loyalty bonus comes with stealth admin fee

• Kyle Bignell (@TheKyleBignell) reported 18 minutes ago

  @SkyHelpTeam is it standard practice for your agents to recommend a customer an illegal streaming site?

• Matt Hunt (@MattH1985) reported 22 minutes ago

  @SkyHelpTeam Can someone help? I need to call Sky to discuss downgrading my package but online says I have to phone. However, whenever I try phoning them I get told it's too busy and to try again later. Are there any other ways to discuss this with Sky? Thanks.

• Jess 👀 (@jessdent2001) reported 23 minutes ago

  @SkyHelpTeam is the internet issue been dealt with around South Yorkshire area? Wifi hasn’t been working all day and nothing seems to be getting done 😬

• David Seligman (@FootballLawDS) reported 24 minutes ago

  @SkyHelpTeam Hi, I am trying to speak to someone about my account. An error has incurred £2100 in call charges in a 24hr period and the telephone help service won’t put me through to customer services until the balance is cleared. The charges also go beyond the £50 spend cap!

• Special Guest Star #CelebratingNeighbours 👩‍🚀 (@MrDCPhillips) reported 25 minutes ago

  @SkyHelpTeam I will call you, Disney says it’s a Sky issue, just annoying it can’t be dealt with online

• Jay Bee (@7jaybeep7) reported 28 minutes ago

  @SkyHelpTeam need help again with Sky FTTP broadband total failure, can you send me a DM link? Thanks

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