Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 693 |
| Glasgow, Scotland | 206 |
| Hammersmith, England | 203 |
| Hackney, England | 181 |
| Birmingham, England | 162 |
| Southwark, England | 122 |
| Dublin, Leinster | 103 |
| Blackburn, England | 103 |
| Manchester, England | 101 |
| Halifax, England | 79 |
| Croydon, England | 78 |
| Batley, England | 75 |
| Cardiff, Wales | 52 |
| Edinburgh, Scotland | 47 |
| Ilkeston, England | 47 |
| Hounslow, England | 46 |
| Harringay, England | 42 |
| City of Westminster, England | 41 |
| Bristol, England | 40 |
| Newcastle upon Tyne, England | 38 |
| Nottingham, England | 38 |
| Enfield Town, England | 36 |
| Reading, England | 36 |
| Portsmouth, England | 34 |
| Oldbury, England | 31 |
| Peterborough, England | 31 |
| Brentford, England | 30 |
| Prestonpans, Scotland | 30 |
| Newham, England | 28 |
| Derby, England | 28 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy mair
(@Lucymair7) reported
@SkyHelpTeam is the an issue with Broadband in the So16 area please?? Your website says no issues but we definitely are having issues.
-
I
(@EnglishMur11) reported
@J_u_ff @SkyHelpTeam Are you in the TN2 or TN4 area? I'm having the same issue also, the sky site says nothing is wrong in the area but another site says there's been reports of Internet issues in the area
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Naomi Clemons
(@naomiclemo123) reported
@SkyHelpTeam are there issues with internet in that ME10 area mine has been down for last 30mins
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Sammy G
(@PFCGino) reported
@SkyHelpTeam SO31 internet down. Any ideas?
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JEDR2020
(@jedr2020) reported
@LynnSCorbett @zeetha @SkyHelpTeam I also have the issue in Selsey
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vicci elliot
(@viccielliot) reported
@SkyHelpTeam any news on why Broadband isn’t working in SO53. Appears to only gone down in last hour and testing on website no help. Orange light constantly on despite turning router off and on again
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Sir Bill Taylor
(@SirBillTaylor) reported
How often should I be expected to contact @SkyHelpTeam & them to send an engineer out! Spend a fortune-get a Bizz service!
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juffeee
(@J_u_ff) reported
@EnglishMur11 @SkyHelpTeam TN2. We'll probably see a tweet from them announcing the issue in this area any moment now.
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David Vasey
(@Vasey888) reported
@SammyWB @SkyUK Yep. Kent is down also.
-
Neavesie
(@simonneaves13) reported
@SkyHelpTeam broadband down in PO19
-
💙Jemma Catt 💜🐰🐿💙
(@Aya_Kun) reported
@sjwsimon @SkyHelpTeam @SkyUK Not working here is Tonbridge either 😕
-
Cloud Surfer 💫
(@777flyaway) reported
@kaleb14144481 @SkyHelpTeam Oh are they having problems tonight ?
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Anders Lipbalm
(@Torpedo_Vegas_) reported
@EnglishMur11 @SkyHelpTeam Ditto and sky are denying there’s an issue as usual
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simon rowland
(@simon_rowland) reported
@SkyHelpTeam no internet since 1pm. App says no issues, ring customer services who say they know there is an issue but an hours wait. What’s going on?! I hope my bill reflects not being able to use services!
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Frances Craig
(@Frances23901723) reported
@EnglishMur11 @SkyHelpTeam My sky broadband is down - TN4