Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 686 |
| Glasgow, Scotland | 212 |
| Hammersmith, England | 194 |
| Birmingham, England | 187 |
| Hackney, England | 173 |
| Dublin, Leinster | 117 |
| Southwark, England | 114 |
| Manchester, England | 103 |
| Blackburn, England | 97 |
| Halifax, England | 81 |
| Batley, England | 78 |
| Croydon, England | 73 |
| Cardiff, Wales | 55 |
| Hounslow, England | 47 |
| Ilkeston, England | 45 |
| Edinburgh, Scotland | 42 |
| Reading, England | 40 |
| City of Westminster, England | 39 |
| Oldbury, England | 39 |
| Enfield Town, England | 38 |
| Derby, England | 37 |
| Harringay, England | 35 |
| Peterborough, England | 34 |
| Newcastle upon Tyne, England | 34 |
| Nottingham, England | 33 |
| Bristol, England | 32 |
| Liverpool, England | 28 |
| Portsmouth, England | 28 |
| Newham, England | 24 |
| Bradford, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
James
(@AuditorJames) reported
@Thomas_Langman @SkyHelpTeam Problem still not resolved in Lancashire. No internet for over 2 days now and no accurate updates
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Lee
(@Lee91988304) reported
Fan stadium displays are completely lost on tv directors. When they do decide to show them the directors choose to show a stupid close up shot and completely miss the display. Really annoys me as the fans have clearly gone to a lot of effort! Have a word @BTsports & @SkySports
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Dom Allen
(@247Dom) reported
@SkyHelpTeam Any update on this in BB2? Still down
-
Dave Brooks
(@DaveJBrooks84) reported
@SkyHelpTeam any news of Sky Broadband being down in Suffolk? Can see there has been a problem in the North West but can’t see any obvious problem in the South? Back to the old days of free view. Getting SkyGlass is the worst decision I ever made - less channels, glitchy and this
-
Murph
(@murphz1) reported
Asking as a Christian here btw Why do professional footballers feel the need to pray as they walk onto the pitch? Never seen Lawyers, accountants , financiers shop, post office or train workers do it? @SkySports @BTsports
-
Clancyc06
(@clancyc06) reported
@SkyHelpTeam Evening! Trying to get our Sky pin but to no avail,help needed please🫤
-
Jules
(@Jules_Ardrey) reported
@SkyHelpTeam I’ve been trying to get in touch with Sky for the past 3 days regarding an order issue. Can someone assist please?
-
reece ditchfield
(@reeceditchfield) reported
@SkyHelpTeam @PhilBLAHBLAH Resolved? Are you joking? Broadband still not working in Blackburn.
-
Julie
(@frenchieslave) reported
@SkyHelpTeam Thanks for responding, this was yesterday and broadband finally came on at 21:30-ish. Please advise how I can be reimbursed for the phone data I had to purchase to enable me to carry on wfh due to the outage
-
Elaine
(@Elaine75031897) reported
@SkyHelpTeam BB3 is still out I've had no Internet since early hours of yesterday morning I've unplugged everything and still nothing yet my neighbour from a few doors down as hers. Can you update us as soon as possible as this is shocking service
-
Dylan Howorth
(@DylanHowy) reported
@SkyHelpTeam Still down in Blackburn, so much for resolved.
-
GoonerSpark
(@GoonerSpark2012) reported
@cheesybaps @SkySports @bmeado9 That’s so bad..!! Even the neck line! Proper amateur!
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CHESHIRE-AGS .MOBILANE LIVING HEDGE INSTALLERS
(@sprintvalley) reported
@SkyHelpTeam Hi,how can you be taken seriously when you leave a customer with no broadband.First available visit,25th November between 2.00 & 4.00pm…£25.00 fine if l am not over 18 and present….wowsers.
-
David Weaver
(@DMW_75) reported
@SkyUK 11 days for an engineer to attend a pensioners home because your service isn’t working and you want to charge her?? #thieves
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Marty Maraschino 🍒
(@mntgmrybrwn) reported
@SkyHelpTeam maybe a silly question but are there any outages in the Moray area, I’ve had no satellite signal on my Sky Q box for at least a couple of hours. Done all the troubleshooting, cables etc all look ok. Weather is slightly windy but nothing major.