Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 738 |
| Birmingham, England | 211 |
| Glasgow, Scotland | 161 |
| Manchester, England | 145 |
| Southwark, England | 134 |
| Dublin, Leinster | 133 |
| Hackney, England | 129 |
| Blackburn, England | 93 |
| Hammersmith, England | 80 |
| Croydon, England | 76 |
| Cardiff, Wales | 65 |
| Bristol, England | 62 |
| Derby, England | 59 |
| City of Westminster, England | 58 |
| Halifax, England | 57 |
| Ilford, England | 57 |
| Batley, England | 54 |
| Leeds, England | 48 |
| Edinburgh, Scotland | 47 |
| Hounslow, England | 47 |
| Harringay, England | 46 |
| Reading, England | 42 |
| City of London, England | 41 |
| Southampton, England | 40 |
| Newport, Wales | 39 |
| Liverpool, England | 36 |
| Bedford, England | 32 |
| Sheffield, England | 32 |
| Rotherham, England | 31 |
| Norwich, England | 31 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Harvey 🇬🇧🇺🇦
(@McCartneyHarvey) reported
Why isn’t the match on Freeview? **** you @SkySports, you really love to ruin sports. England matches should be free to watch #ENGCIV
-
Agilist
(@AgilistTim) reported
@SkyHelpTeam hi Pete i'm trying to cancel my broadband I'm on hold on the phone and in chat for over 2 hours, as I'm moving to Virgin I need to inform you standard migration doesn't work based on your guidance
-
Jay Scanlan
(@JayScanlan3) reported
@burrowshead @SkySports And your owners just executed poor Ahmed for being gay... #justsaying . You plum
-
Pedro Llessur 🌻💛💙
(@pedrollessur) reported
@SkyHelpTeam what is going on with Sky Broadband tonight??? Speeds are terrible!
-
Dr Martyn Saville
(@martynsaville) reported
If the cancellations team at @SkyHelpTeam wants to stop people leaving, have they tried responding to a chat request in under 90 minutes (and counting)? If you don't want people to think you're ****, try giving a ****. Just a suggestion.
-
Craig Beadling
(@ling_86) reported
@SkyHelpTeam Hi there. Im still having trouble getting my UHD to work on sky sports. It’s not coming up when I press the select button and still not showing when I press the red button. Restarted the box plenty of times and still nothing. Can you help please?
-
Steve 🇪🇺🏴
(@SJCooper68) reported
Yet again Scottish and Welsh fans let down by @SkySports . Build up to England game starts 7pm but not those Celtic Nations. They get their build up from 7.40pm Pay the same as English customers but still get 2nd class service
-
uɥoɾ
(@__J0HN___) reported
England play a friendly, @skysports give them 45 minutes before the game and around half an hour after the game on main event. Scotland get 5 minutes before the game and only 15 minutes behind. @ScottishFA allow this to happen and we are all taken for mugs. **** @SkySports
-
Flynn Bradley
(@flynnbradley4) reported
@SkyHelpTeam your Sky Q boxes have to be the worse invention known to man, never known anything as ****
-
Jay🇿🇲🇿🇦
(@Am_Jaymes) reported
@SkySports you people need to stop this Eriksen Cardiac arrest thing.... he need to be treat like a normal human being... it's a bit discriminatory act to always write at it... he survived, let's move on and treat him like a normal human being.
-
jen🧜🏽♀️🦕🦩🤓❤️
(@QuirkyBirdX) reported
@RichardADixon @SkyHelpTeam We don’t. I have set a reminder to cancel all services when my “sneaky” latest contract expires in September: tv, mobile and broadband all being taken elsewhere. After 15 yrs of custom and their twitter team recently being snarky little know-it-alls I am off…
-
StephenTHFC 🏴🇺🇦
(@StephenPay1970) reported
@AceSlush @SkySports Awful
-
Grant
(@DavGG31) reported
@Peacockslow @SkySports Read back over your first reply & check your ignorance. I’m horrible to horrible c*nts. You can’t take the opinions of others so stop playing a victim
-
Muuj
(@Muuj1) reported
@SkyHelpTeam @netflix More customers (like me) are being forced onto the app to save costs. And your app is not very accessible, whether its on computer or mobile. I've asked you for years now to rectify this, and you keep increasing the prices and introduced sky Q. How is this good customer service?
-
Peacock
(@Peacockslow) reported
@DavGG31 @SkySports Why did you start abusing? Horrible person.