Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 722
Birmingham, England 214
Glasgow, Scotland 158
Manchester, England 146
Southwark, England 136
Dublin, Leinster 126
Hackney, England 125
Blackburn, England 94
Croydon, England 79
Hammersmith, England 68
Cardiff, Wales 67
Bristol, England 64
Derby, England 59
Halifax, England 56
Ilford, England 56
City of Westminster, England 54
Batley, England 51
Hounslow, England 48
Edinburgh, Scotland 48
Leeds, England 48
Reading, England 43
Harringay, England 43
City of London, England 41
Newport, Wales 39
Southampton, England 38
Liverpool, England 36
Sheffield, England 33
Oldbury, England 31
Plymouth, England 31
Portsmouth, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 86Whitey Whitey86 (@86Whitey) reported

    @SkyHelpTeam order was closed as the openreach appointment was cancelled 4 times. I reordered with another 2 week wait. 5th appointment the engineer arrived got it working then it was cut off 2 days later as it hadn’t shown live sky end. 6 weeks on from original date - NO INTERNET - AWFUL

  • AndrewFineberg Andrew Fineberg (@AndrewFineberg) reported

    @LastWordOnSpurs @SkySports The media should stop trying to label players, he is only 20 years old and making comparisons to Cruyff is stupid..We have to trust our scouting and management team believe he has the potential and give him a chance. Let's not get too hung up on youtube clips and stats

  • Pollymere1 Pollymere (@Pollymere1) reported

    @SkyHelpTeam Why is my Sky Service so disappointing? The sound regularly goes off sync, you take off my linked programming, I find things don't record properly due to signal failure or they're badly pixelated.

  • CinnnaBunz_RL . (@CinnnaBunz_RL) reported

    @SkyHelpTeam whys your damn network broken again😩

  • dcuk81 Dan Couldridge (@dcuk81) reported

    @SkyHelpTeam When will service return in Tonbridge? Been down for 11 hours now....

  • JohnWoo62797596 Always Hungry (@JohnWoo62797596) reported

    @SkySports The amount of rules this club has broken is unbelievable

  • JamieMoviesTV Jamie Summers △⃒⃘🍿 (@JamieMoviesTV) reported

    @SkyHelpTeam The outstanding balance, which doesn't make sense because Sky didn't take the full amount on July 17th, has been added to the August bill. Even though it says it's due on July 17th, which is why there's a late payment threat. I'm getting seriously annoyed with these bill issues.

  • tinkster1999 Fionna 🏎🐼 (@tinkster1999) reported

    Great the WiFi is down, my entire light system in my room is powered by WiFi. If I fall out of my bed or in my room I’m gonna be so pissed at @SkyHelpTeam ‘s ****** router! 😤

  • DavidColling21 David Colling (@DavidColling21) reported

    @ob_wan_77 @SkyHelpTeam I wouldnt mind if they actually just said there's an issue and it'll be 3 days for instance. Not oh it's fixed - clearly isn't! Looks like another day lost!

  • Carl12217098 Carl (@Carl12217098) reported

    @mattwignall0710 @SkySports You're making yourself look stupid

  • CSharpeOfficial Chris Sharpe (@CSharpeOfficial) reported

    @SkyHelpTeam Ok - I’ll be calling to cancel my subscription today as this has been a trauma to try and sort out, I want to stay with Sky but it is proving impossible to get on a new reasonably priced contract.

  • simonlush Si Lush (@simonlush) reported

    @SkyHelpTeam @OpenreachHelp Day 5 of this outage in Andover now this really takes the piss. Think i'll place an order for @SpaceXStarlink , internet from actual space is more reliable than openreach pulling their finger out and fixing this

  • Eve73Shell Michelle Everitt (@Eve73Shell) reported

    @SkyHelpTeam I had a long conversation with someone on Sunday. They went thru everything they thought it could be & eventually told me it was a service error

  • Bmerriment3 Bmerriment 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Bmerriment3) reported

    @SkyHelpTeam broadband outage in Andover is still not fixed after two days. Internet light still orange most of the time and when green, download speed still makes it unusable.

  • simonlush Si Lush (@simonlush) reported

    @SkyHelpTeam @OpenreachHelp What's the ETA on getting Andover back online? Day 5 of this outage now this is just not good enough!

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