Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 614
Birmingham, England 180
Glasgow, Scotland 116
Dublin, Leinster 116
Hackney, England 115
Manchester, England 99
Southwark, England 96
Blackburn, England 87
Croydon, England 62
Ilford, England 53
City of Westminster, England 53
Hammersmith, England 50
Halifax, England 46
Cardiff, Wales 46
Batley, England 41
Bristol, England 39
Hounslow, England 38
Harringay, England 35
Derby, England 35
Edinburgh, Scotland 34
Reading, England 32
Newport, Wales 32
City of London, England 29
Leeds, England 27
Bedford, England 24
Southampton, England 24
Oldbury, England 24
Rochdale, England 22
Rotherham, England 22
Newcastle upon Tyne, England 21

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Lauren75707505 Lauren (@Lauren75707505) reported

    @SkyHelpTeam I think someone should DM me as soon as possible. I’m sick of racking up phone bill charges for spending 25 mins on the phone to agents that can’t help. Sort out my installation before I have to book a third day off work that you won’t reimburse or compensate for

  • daniel_ellul83 Daniel Ellul (@daniel_ellul83) reported

    @SkyHelpTeam Hi. Internet been down since last Friday. Car crashed into BT box in Brentwood. When will it be fixed?

  • LinsayStewart Valar Morghulis 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LinsayStewart) reported

    @SkyHelpTeam The app kept closing, then it shut down my sky box

  • MarkHopper Mark Hopper (@MarkHopper) reported

    @SkyHelpTeam Thanks for the response. According to the link you’ve sent no known issues. I’ve re-set my sky box and the broadband router. Any ideas as to how to help? This is frustrating

  • kanareik Mihail Kanareikin (The beauty Snooker) (@kanareik) reported

    @tatiana_referee @SkySports No bad game, girls! Well, Margarita and Yana!

  • HepburnJen Jennifer Hepburn (@HepburnJen) reported

    @SkyHelpTeam It’s not working.. nothing on there to help. Can someone just tell me why I’m getting that msg and make my wifi secure????

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @Boris417197813 @AndrewBowyer18 @SkySports Oh lad, do some research before you spout tired old crap. You’re predictable and boring lad 😴

  • MarkHopper Mark Hopper (@MarkHopper) reported

    @SkyUK @SkyHelpTeam is there an issue affecting the North Tyneside NE13 area? No TV signal and poor broadband for the last three days. I’m currently working from home so the slow broadband isn’t helping at all

  • ms_ansbro Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • kandinskyboy Diomidis Anadiotis (@kandinskyboy) reported

    @SkyHelpTeam No I was not. Just got advised that an engineer will visit. So are you going to let Talktalk know I’m switching at all?Their tel customer service is appealing and it’s will be very difficult to get them to cancel my contract.I’m also in my cooling off period with them(7days left)

  • KieronJMW Kieron (@KieronJMW) reported

    @SkyHelpTeam my sky q mini box will not connect via WPS to either my sky q main box or router.. I've done all the test, it was connected fine up until the internet outage we had. I don't know what else to do.

  • LCFCtilIDie1989 Adam (@LCFCtilIDie1989) reported

    @SkySports Cancel culture is ruining our culture!

  • DarylTeasdale Daryl Teasdale (@DarylTeasdale) reported

    @SkyHelpTeam There was no fault my side clearly a sky issue. I am sure it will be all resolved now when I don’t need it.

  • crusharyan1 crusharyan (@crusharyan1) reported

    @SkyHelpTeam it says “oops there was a problem trying to access this page” and even still the trouble shooting doesn’t work even on the off chance it does work?

  • MentalitiMonsta SHAZ_LFC (@MentalitiMonsta) reported

    @Daniel_Hart_ @mainstandred @SkySports Oh they have done great things in the city while committing countless human rights violations in their own country.. I suggest you go to Abu Dhabi and see how they treat migrant workers there.. treated like **** and work in horrendous conditions for pittance..

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