Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 677
Birmingham, England 212
Dublin, Leinster 152
Glasgow, Scotland 145
Southwark, England 138
Hackney, England 130
Hammersmith, England 128
Manchester, England 126
Croydon, England 79
Blackburn, England 74
Batley, England 72
Bristol, England 67
Cardiff, Wales 64
Derby, England 58
Halifax, England 56
Reading, England 47
City of Westminster, England 47
Edinburgh, Scotland 46
Southampton, England 45
Leeds, England 45
Ilford, England 44
City of London, England 43
Harringay, England 42
Rotherham, England 41
Hounslow, England 37
Liverpool, England 37
Newport, Wales 37
Plymouth, England 33
Sheffield, England 33
Oldbury, England 32

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cowlos Kevin Cowley (@cowlos) reported

    @SkySports Didn’t think there was any poverty in Wolverhampton from the what their fans sing. Bad Tories..

  • keironw22 Keiron Whiteley (@keironw22) reported

    @SkyHelpTeam Yes a new customer.

  • barrie_tate Barrie Tate (@barrie_tate) reported

    @SkyHelpTeam who can i talk to about sky not working phones a joke

  • kirstenhannahx kirsten langley (@kirstenhannahx) reported

    @SkyHelpTeam since we have had the new sky Q we have had nothing but problems. 3 engineers out and now we have waited 3 days and currently on hold for 25 minutes to speak to somebody. We need our internet for work! 😔 we literally can’t keep having the service stopped.

  • barrie_tate Barrie Tate (@barrie_tate) reported

    @SkyHelpTeam Not had a signal since sunday

  • Reece100992 Reece (@Reece100992) reported

    @SaulBennettUK @DCXdesign @SkyHelpTeam Did you speak with anyone at sky as ours is running slow too?

  • oskarp_ Oskar (@oskarp_) reported

    @SkyHelpTeam im not gonna lie this **** is getting beyond ridiculous, every weekend you wifi goes on and off, and you never fix it, its completely fine all week and then you can't handle the weekend

  • Tomgooner1 Tom Higgins (@Tomgooner1) reported

    @SkySports Awful to be honest

  • PeteLiggins Pete Liggins (@PeteLiggins) reported

    @SkyHelpTeam Just to let you know that I called up & raised a complaint on Wednesday. I was promised a call back today. Instead I just got an email telling me my complaint had been closed. No reason given. No resolution. No call back as promised. What do I do now?

  • tedio74 Ted Stone (@tedio74) reported

    @lucky_thokolo @CTIDBen @SkySports Believe me I have, its disgusting. We should all be focusing on and condemning ALL these disgusting people who feel they need to do this sort of vile stuff, whether they support United, Liverpool or any other club. It's no good just condemning other clubs and not your own.

  • DrFernsby Agent Fernsby (@DrFernsby) reported

    @SkyUK I've known this for a long time but I think all it does it just sends out a signal telling the remote to beep. Similar if you left your cordless landline handset you can press a button at the station to cause it to make a noise.

  • LisaLoopy73 Lisa (@LisaLoopy73) reported

    @SkyHelpTeam Hi DF, this isn’t helpful at all is it, am I expected to pay for a service that isn’t fit for purpose and there is no phone number at the end of the link so can you send it me please. Lisa

  • AtvTenbob ATV TENBOB (@AtvTenbob) reported

    @SkyHelpTeam @OpenreachHelp I have an engineer booked to look at my service tmoz morning but this has been down for me and lots of other around #wingfield #Rotherham all day today, this has got to be a major fault and not just one with my line! Can you give me an update thanks

  • Marktnewbold Mark Newbold (@Marktnewbold) reported

    @KP82_LFC @lvad78 @SkySports You're as bad as each other. And most other supporters dislike you

  • BexLoweTattoos Bex (@BexLoweTattoos) reported

    @AMagicWriter Yep. I'm in the UK and I'll throw any amount of money to get it! Help us @hbomax @SkyUK

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