Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

Less
More

sky Hero Image

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 693
Glasgow, Scotland 206
Hammersmith, England 203
Hackney, England 181
Birmingham, England 162
Southwark, England 122
Dublin, Leinster 103
Blackburn, England 103
Manchester, England 101
Halifax, England 79
Croydon, England 78
Batley, England 75
Cardiff, Wales 52
Edinburgh, Scotland 47
Ilkeston, England 47
Hounslow, England 46
Harringay, England 42
City of Westminster, England 41
Bristol, England 40
Newcastle upon Tyne, England 38
Nottingham, England 38
Enfield Town, England 36
Reading, England 36
Portsmouth, England 34
Oldbury, England 31
Peterborough, England 31
Brentford, England 30
Prestonpans, Scotland 30
Newham, England 28
Derby, England 28

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucymair7 Lucy mair (@Lucymair7) reported

    @SkyHelpTeam is the an issue with Broadband in the So16 area please?? Your website says no issues but we definitely are having issues.

  • EnglishMur11 I (@EnglishMur11) reported

    @J_u_ff @SkyHelpTeam Are you in the TN2 or TN4 area? I'm having the same issue also, the sky site says nothing is wrong in the area but another site says there's been reports of Internet issues in the area

  • naomiclemo123 Naomi Clemons (@naomiclemo123) reported

    @SkyHelpTeam are there issues with internet in that ME10 area mine has been down for last 30mins

  • PFCGino Sammy G (@PFCGino) reported

    @SkyHelpTeam SO31 internet down. Any ideas?

  • jedr2020 JEDR2020 (@jedr2020) reported

    @LynnSCorbett @zeetha @SkyHelpTeam I also have the issue in Selsey

  • viccielliot vicci elliot (@viccielliot) reported

    @SkyHelpTeam any news on why Broadband isn’t working in SO53. Appears to only gone down in last hour and testing on website no help. Orange light constantly on despite turning router off and on again

  • SirBillTaylor Sir Bill Taylor (@SirBillTaylor) reported

    How often should I be expected to contact @SkyHelpTeam & them to send an engineer out! Spend a fortune-get a Bizz service!

  • J_u_ff juffeee (@J_u_ff) reported

    @EnglishMur11 @SkyHelpTeam TN2. We'll probably see a tweet from them announcing the issue in this area any moment now.

  • Vasey888 David Vasey (@Vasey888) reported

    @SammyWB @SkyUK Yep. Kent is down also.

  • simonneaves13 Neavesie (@simonneaves13) reported

    @SkyHelpTeam broadband down in PO19

  • Aya_Kun 💙Jemma Catt 💜🐰🐿💙 (@Aya_Kun) reported

    @sjwsimon @SkyHelpTeam @SkyUK Not working here is Tonbridge either 😕

  • 777flyaway Cloud Surfer 💫 (@777flyaway) reported

    @kaleb14144481 @SkyHelpTeam Oh are they having problems tonight ?

  • Torpedo_Vegas_ Anders Lipbalm (@Torpedo_Vegas_) reported

    @EnglishMur11 @SkyHelpTeam Ditto and sky are denying there’s an issue as usual

  • simon_rowland simon rowland (@simon_rowland) reported

    @SkyHelpTeam no internet since 1pm. App says no issues, ring customer services who say they know there is an issue but an hours wait. What’s going on?! I hope my bill reflects not being able to use services!

  • Frances23901723 Frances Craig (@Frances23901723) reported

    @EnglishMur11 @SkyHelpTeam My sky broadband is down - TN4

Map Check Current Status