Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 711
Birmingham, England 227
Glasgow, Scotland 152
Southwark, England 142
Dublin, Leinster 138
Manchester, England 137
Hackney, England 134
Hammersmith, England 112
Blackburn, England 83
Croydon, England 79
Bristol, England 66
Batley, England 65
Cardiff, Wales 60
Derby, England 55
Halifax, England 54
Ilford, England 54
City of Westminster, England 50
Harringay, England 48
Hounslow, England 46
Edinburgh, Scotland 45
Leeds, England 44
Reading, England 44
Southampton, England 44
City of London, England 43
Newport, Wales 37
Liverpool, England 35
Rotherham, England 35
Sheffield, England 34
Plymouth, England 32
Bedford, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHornby84 Mike Hornby (@MikeHornby84) reported

    @SkyHelpTeam any idea how long the internet is gonna be down for in PR8??

  • AmandaOHagan1 Amanda O'Hagan (@AmandaOHagan1) reported

    @SkyHelpTeam I keep getting text messages asking me to return Sky equipment. I was going to cancel my subscription but decided to stay and my account is active. How can I get these messages to stop?

  • shockerhippy Shockerhippy (@shockerhippy) reported

    @SkyUK Can you make it so I can put a bigger deposit down to bring down my monthly payment? That’s the only thing stopping me from buying one

  • killabarz__ David (@killabarz__) reported

    @8gzd8k76nM @SurreyKnights77 @SkyUK Aren’t you a ****?! Trolling sky customers for a reaction. Sad ****.

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @shireenfraser @SkyHelpTeam Firstly, best not being so overly self-entitled as you tend to find you’ll rightly get treated like the *** you are. Secondly if you want to keep your “Platinum” customer you’re not going to be able to keep your current service whilst having the work done

  • julesloveland Jules Loveland (She/Her) (@julesloveland) reported

    @rapunzelrobot @SkyHelpTeam Still no fix as yet.

  • sr_comps Steve R (@sr_comps) reported

    @SkyHelpTeam @Gibax Shouldn’t be taking months to fix this it’s a shambles and the longer it goes on the worse it is with shows all over the place

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @shireenfraser @SkyHelpTeam Because this would require you to set up a whole new account at the new property. You can only have 1 account at one address just wanted to break the news to you before I know you’d start kicking off at a poor agent over the phone

  • yrubswed asum izak (@yrubswed) reported

    @CurlyTazzi @SkyHelpTeam Sky is the limit. You never have the same experience twice

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @SkyHelpTeam You are giving me the run around.. you don’t need the customer here to confirm whether such a fault can be an exchange fault.. nor to state what magic language the customer needs to use to get actual escalation/solution of the line fault.

  • clark67756 Shaun Clark (@clark67756) reported

    @SkyHelpTeam Please sort Sky Q out, the recordings are all over the place, the recordings are not stacking in the correct order, and also thumbnails are missing on the recordings. I am paying £75 a month, for this? it's a joke. I am not the only one having this issue it seems. Sort it out.

  • DavidMi81836095 David Mitchell (@DavidMi81836095) reported

    @cowieloon @SkySports Its boring wan the only show that tow cubs ok we fet that biggest supported clubs in Scotland but sum times it just be nice to site down wach say Dundee United vs hearts

  • asborich Richieeeeee (@asborich) reported

    @SkyHelpTeam when is the mobile network going to be sorted this weeks please? It’s impossible to make phone calls due to signal quality anywhere in the country. There’s clearly an issue with the O2 network.

  • FionaMonteith Fi Monteith-Preston (@FionaMonteith) reported

    @SkyHelpTeam 1/2 just spoke to a team member about another issue & he said as I am a long standing customer, he would give me free 1 month access to Paramount & 2 free Netflix months. No mention of future subscription etc. I now see he has missold me Cinema & Netflix future pack

  • dougiebrimson Dougie Brimson 🎬 (@dougiebrimson) reported

    @SkyHelpTeam no matter how I try, I'm still unable to log onto Paramount+ on my Q Box and keep getting the 'unable to process at this time' message. I know I'm not the only one having this problem so can you please sort it out ASAP!

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