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Sky Outage Map

The map below depicts the most recent cities worldwide where Sky users have reported problems and outages. If you are having an issue with Sky, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Callum___Moran
    callum (@Callum___Moran) reported

    @SkySports Sat down for 120 minutes. Nothing to be proud of

  • JasonJMA57
    JD (@JasonJMA57) reported

    @OnlyShadrack @N_Macca74 @SkySports Doesn't want to be at the club when all the titles are removed and the club sent down to the lower leagues

  • JamusMcKenna
    Jamus McKenna (@JamusMcKenna) reported

    @ArsenalEdits @SkySports Honestly never recalled a last day like it. Swear it wasn’t like that for years

  • Grocernumber01
    Southside01 (@Grocernumber01) reported

    @SkySports Which highlights my call that the @premierleague last season was the worst on record.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported

    @SkyHelpTeam your Customer support for Broadband is awful. How do I get a copy of the call please?

  • CSwfc53610
    CJ_SWFC (@CSwfc53610) reported

    @SkyUK @skytv is absolutely appalling! The customer service is rubbish, after speaking to someone who struggled to understand me, I ask to be put through to the UK and was refused. 14 years and Platinum VIP for what it's worth. Might well be time to leave! #rubbish

  • D_YoungestElder
    YE (@D_YoungestElder) reported

    @Ibokettee @OpiraTile @SkySports You sound dumb... Or maybe you don't know what down to earth means

  • WayneHaselden
    Wayne Haselden (@WayneHaselden) reported

    @SkySports Oh he's going down this route now is he? It's one way to get people back on side I suppose. I'd respect him more if he came out and admitted all the stick he got from the crowd was self-inflicted.

  • SaffaJC
    JC (@SaffaJC) reported

    @virginmedia To be honest i have discussed with my wife and we will look to cancel virgin and move to sky @SkyUK You need to address your call centres they are bringing your brand down big time

  • garethholt
    Gareth Holt (@garethholt) reported

    @SkyHelpTeam my 90 year old mum is a loyal Sky customer and loves to watch tennis. How about a month's trial of TNT Sports for her so she can watch the French Open?

  • CFC_Rad
    Rad (@CFC_Rad) reported

    @TouchlineX @SkySports Imagine they find out that was the cause If I'm Kulusevski, Kudus, Solanke, Maddison, Richarlison, Simons I'm suing Terrible injuries that will have a massive impact on their careers and forced them to miss the world cup

  • pokemondcglobal
    Pokemon (@pokemondcglobal) reported

    @SkyHelpTeam URGENT COMPLAINT. I submitted a complaint to Sky and have received reference 5048677685. Despite repeated contact, my issue remains unresolved and I have now been advised that Sky has been unable to agree a resolution within the usual timescale. Please escalate this matter urgently and arrange contact from a senior complaints manager. #Sky #CustomerService

  • jb_muwonge
    jb (@jb_muwonge) reported

    @SkySports @grok write ‘Never undermine a defending champion’ in 10 different languages. Luganda should be one of the ten

  • Crenc10
    Ez (@Crenc10) reported

    @damian_iwuoha @_kellyUnited @SkySports He will have to lower his salary if a deal is to be done. He isn't bad as a backup btw

  • HuwJ85
    Huw J (@HuwJ85) reported

    Club should just do the absolute minimum when it comes to SkySports from now on. No more sit down interviews just the pre/post match interviews and that's it.

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