Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 649
Hammersmith, England 190
Glasgow, Scotland 190
Hackney, England 166
Birmingham, England 145
Southwark, England 114
Dublin, Leinster 97
Blackburn, England 90
Manchester, England 87
Croydon, England 78
Halifax, England 77
Batley, England 72
Cardiff, Wales 46
Ilkeston, England 45
Edinburgh, Scotland 42
Hounslow, England 42
Harringay, England 41
Bristol, England 39
Nottingham, England 39
City of Westminster, England 38
Reading, England 37
Enfield Town, England 34
Newcastle upon Tyne, England 33
Portsmouth, England 32
Prestonpans, Scotland 32
Oldbury, England 29
Brentford, England 28
Peterborough, England 27
Newham, England 25
Derby, England 24

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rebeccathealoof rebecca (@rebeccathealoof) reported

    @SkyHelpTeam soooooo... what do I do when you've stolen money from my account when I'm not a customer? Do I report it to the police?

  • JulianGriffit16 J2K (@JulianGriffit16) reported

    @Robin_JTodd @wheeleyd05 @SkyUK When a nice 4K copy is available to buy or rent on iTunes I will gladly pay for it. Just not a fan of companies like Sky playing the monopoly..and I get it as Sky is in trouble losing customers due to streaming like Netflix but unless ur really into football it’s very expensive

  • whuharryy harry (@whuharryy) reported

    @SkyHelpTeam My wifi is garbage.

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.

  • WoodMarcse8 Marc Wood (@WoodMarcse8) reported

    @SkyHelpTeam Sky id is not letting me login even after changing password? Says account problem

  • Chirag2746 Patel Chiragkumar (@Chirag2746) reported

    @SkyUK I just checked in your website and the review the SIM Only plan for mobile which is for £8 It says £8 for 8GB roll over data with unlimited calls and texts. Can you arrange a call on my number for more clarification? Also, did you discontinued the live chat support?

  • Max_Power__123 Max Power (@Max_Power__123) reported

    @SkySports Very lucky tonight, team played terrible

  • wheeleyd05 🦖Danosaurusrex🦖 (@wheeleyd05) reported

    @JulianGriffit16 @Robin_JTodd @SkyUK Exactly fella, it’s ******* stupid, I don’t want a member ship to now tv or sky tv totally ******* stupid there’s a monopoly on it, oh we’ll torrent it is until I can by it stand alone

  • GaryJohnR2 Gary John R (@GaryJohnR2) reported

    @SkySports I bet Freddy Mercury wished he had taken up golf.. at least one bad hole doesn't ruin your life.... Lol

  • Jcardwell2011 Jamie cardwell (@Jcardwell2011) reported

    @SkySports Never was. Ronaldo is the 🐐

  • BobsterDrumhead Bobster (@BobsterDrumhead) reported

    @SkyFootball @SkySportsPL @SkySports endeavouring to keep up the negative Arsenal spin on a 1-3 away win... never ones to let an agenda go

  • MattChReport MC (@MattChReport) reported

    Hi @SkyHelpTeam do you have the answers to why my SkyQ mini box never works and constantly needs rebooting to get another 10 minutes out of it before the blue screen comes back?

  • tommybu86288239 tommy butler (@tommybu86288239) reported

    @SkyHelpTeam hi. Is there an issue with broadband connectivity in Swindon? Mine is slower than a tortoise.

  • RichardLoweCYM Richard Lowe 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RichardLoweCYM) reported

    @SkyHelpTeam Hi, broadband has cut out around 10pm 2 out of the last 3 nights; Tuesday had a steady amber light in the middle, today has 3 green. Went through the broadband checker, says it's fixed/fine - it's not...!

  • TrashBandico0t Rob. (@TrashBandico0t) reported

    @MattChReport @SkyHelpTeam Hi Mr Report, sorry to hear you have been experiencing technical difficulties. What seems to be the problem?

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