Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 530 |
Birmingham, England | 122 |
Glasgow, Scotland | 121 |
Hammersmith, England | 109 |
Hackney, England | 107 |
Southwark, England | 94 |
Dublin, Leinster | 83 |
Croydon, England | 77 |
Blackburn, England | 74 |
Manchester, England | 60 |
Oldbury, England | 45 |
Halifax, England | 45 |
Bristol, England | 37 |
Batley, England | 33 |
Prestonpans, Scotland | 31 |
Ilkeston, England | 29 |
Cardiff, Wales | 26 |
Harringay, England | 26 |
City of Westminster, England | 25 |
West Bromwich, England | 24 |
Edinburgh, Scotland | 24 |
Peterborough, England | 24 |
Enfield Town, England | 22 |
Newport, Wales | 21 |
Nottingham, England | 20 |
Liverpool, England | 19 |
Reading, England | 19 |
Brentford, England | 18 |
Normanton, England | 18 |
Portsmouth, England | 18 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Zain (@Zain80306911) reported
@SkyHelpTeam **** service **** internet fix it hasn’t been working for 2 days
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Dom Beck (@dom_b967) reported
@SkyUK ordered sky broadband 5 weeks ago, over 10 hours of calls, 5 orders, £70 worth of Mobile Data, finally get it activated, plug in the Hub and it turns out you’ve not connected my line but instead disconnected the line of my 91 year old neighbour! Worst experience I’ve had..
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rachael barlow (@rachyrach1177) reported
@SkyHelpTeam Hi we have a problem with our tv keeps saying no satellite. We have tried rebooting to no avail my other half is on hold on the phone for the past 20 mins is the service down in Leigh gtr Manchester any help would be greatfull
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Zain (@Zain80306911) reported
@SkyHelpTeam also rang sky and they don’t want to say anything terrible service aswell internet is down in Birmingham
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Mark Rostron (@markrostronpt) reported
@SkyHelpTeam engineer calls to house to install internet & BB. You told line had 76mb he confirms line has less then 1mb and needs Openreach to fix line!! Total joke! Been on phone 31 mins to get Sky Recovery!! Will never trust your company again.
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bestmastersw (@bestmastersw) reported
@SkyUK When will the the problem in my local area ne fixed.
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ATV TENBOB (@AtvTenbob) reported
@OpenreachHelp Hi openreach, @SkyHelpTeam has got one of your engineers looking at my issue tmoz morn but this isn’t an issue with just my connection, this is an openreach issue all around the wingfield area in Rotherham and hasn’t been sorted all day! Is there actually anynews on this issue?
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Simon George (@sjg1958) reported
@SkySports Serious issue diminished by the majority of morons who follow you 👎
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Zain (@Zain80306911) reported
@SkyHelpTeam Your service is **** internet been down for 2 days fix it
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Sarah Harvey (@MissSarahHarvey) reported
@SkyHelpTeam I need to cancel my subscription (moving house) but the only option the website gives is to write a letter as the phoneline is closed, online messaging service is closed and it isn't suitable for an online form...surely there is a way to do this that isn't a letter?
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Dave (@daveward955) reported
@SkyHelpTeam Sorry the wait times are ridiculous and the automated service doesn’t belong surely there must be an easier way for me to renew my broadband contract with you
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Holly McWilliams (@Hollymacx) reported
@leah_buttle @SkyHelpTeam I am having issues in Rotherham also since 6:30 am I have been using my mobile data so that I can still work from home. Has this issue been identified?
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Stoops Gallery (@stoops_gallery) reported
The Transfer Show on @SkySports is just about the worst thing I’ve ever seen. There is little or no transfer activity, so they talk about the same things for an hour, three times a day, seven days a week. Making things up, just for something to talk about. It’s like toothache 😫
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Ethan (@nufc223) reported
@SkySports this comment section proves why twitter is the worst social media app
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Liri Andersson (@liriandersson) reported
@SkyHelpTeam Yes and per my tweet I got to the end of that no solution and no promised phone number