Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 681 |
| Glasgow, Scotland | 211 |
| Hammersmith, England | 193 |
| Birmingham, England | 180 |
| Hackney, England | 172 |
| Dublin, Leinster | 116 |
| Southwark, England | 113 |
| Manchester, England | 103 |
| Blackburn, England | 97 |
| Halifax, England | 81 |
| Batley, England | 76 |
| Croydon, England | 70 |
| Cardiff, Wales | 53 |
| Hounslow, England | 47 |
| Ilkeston, England | 45 |
| Edinburgh, Scotland | 40 |
| City of Westminster, England | 39 |
| Reading, England | 39 |
| Oldbury, England | 39 |
| Enfield Town, England | 38 |
| Derby, England | 37 |
| Harringay, England | 36 |
| Newcastle upon Tyne, England | 34 |
| Nottingham, England | 33 |
| Peterborough, England | 32 |
| Liverpool, England | 29 |
| Bristol, England | 29 |
| Portsmouth, England | 28 |
| Newham, England | 24 |
| Bradford, England | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
sockey99
(@TheRealSockey99) reported
@SkyHelpTeam is your customer support back in England yet!?
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Paul Smith
(@smudgerpa) reported
@DJB1888 Poor offer as a pundit , far too biased …. Either gloating or raging . Must do better SkySports …
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ChrisB
(@Mr_B_solihull) reported
@SkyHelpTeam I’d love to Matt bit the link doesn’t work… because I have no internet. I can barely send a tweet because signal is so bad. Thanks for not helping 👍
-
Jeremy Blackmore
(@JeremyB_Writer) reported
@SkyHelpTeam We have had a bit of a problem lately with the Sky Q box losing wifi connection, even though all other devices using wifi show full connectivity. It only seems to affect the Sky box. It's only been happening since Christmas.
-
Paul K
(@PaulKCMF) reported
@Barrington__ @SkyHelpTeam I suspect we won;t be alone. Moreland avenue is down as well as other sections I would think. There are works down eversley that we are crossing our fingers is not the cause.
-
...
(@thebig_fella80) reported
@SkyHelpTeam Yes, the home page it’s telling me “ to use this service you need a satellite signal “ and when I go to settings it’s got a x next to satellite signal.
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alan turner
(@WinterHopeUK) reported
@SkyHelpTeam I have spoke to someone apparently there’s issues in area , I am at work in half hour hopefully it be sorted when I get home
-
Martin Heavey
(@MWHEAVEY) reported
@Barrington__ @SkyHelpTeam 7000 households down. Alleged damage due to the winds. BT Openreach should have sorted by tomorrow at some stage. 😤
-
Aimee T 🐇👸🏼👩🏼🦽
(@Bunnyaimee) reported
@SkyHelpTeam ive had no internet since yesterday. Tried to do a fix on the my sky app yday & it says an engineer needs to investigate outside of the home, but just keeps saying "soon" any idea when? Really need my wifi & landline back up & running?
-
H. AFC 🔴
(@henswun) reported
@talkSPORT and @SkySports been saying how bad @Auba has been for months n months and now suddenly they all saying how bad it is his left lol couldn’t make it up
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Sean McGoldrick
(@sjfmcgoldrick) reported
@SkyHelpTeam Have had a text to say the outage in my area is fixed. I’m still without broadband and unable to work as a result. When will this be fixed.
-
masha
(@mashadedarth) reported
@utdfocusid @SkySports This is how derby match should be, a captain who does psy war not hugging after losing or draw. **** EPL these years, such a basketball game, when the only foul is slapping opponent hands.
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Heather
(@hmcarthur921) reported
@SkyUK is absolutely awful. First and last ever time I use them. We’ve been waiting to get our Wi-Fi fitted since 29 December, the engineer comes out today and the work which was meant to be done hasn’t been. I’m unable to work from home in my property because of this!
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Stuarty1979
(@StuartRoss3) reported
@SkyHelpTeam Done a check and says broadband down in my area ml8
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Brian Campbell
(@B_Campbell80) reported
@ScotlandSky This clown is way off the mark! Absolute buffoon of a guy. Bigger and more accomplished players on both sides of the divide have came and gone since Gazza. @SkySports get this idiot of our screens.