Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 695 |
| Birmingham, England | 223 |
| Dublin, Leinster | 144 |
| Glasgow, Scotland | 142 |
| Southwark, England | 138 |
| Manchester, England | 131 |
| Hackney, England | 131 |
| Hammersmith, England | 120 |
| Croydon, England | 80 |
| Blackburn, England | 77 |
| Bristol, England | 68 |
| Batley, England | 68 |
| Cardiff, Wales | 66 |
| Halifax, England | 55 |
| Derby, England | 53 |
| Ilford, England | 52 |
| City of Westminster, England | 48 |
| Edinburgh, Scotland | 46 |
| Southampton, England | 46 |
| Reading, England | 45 |
| Harringay, England | 44 |
| Leeds, England | 43 |
| Hounslow, England | 41 |
| City of London, England | 40 |
| Newport, Wales | 39 |
| Rotherham, England | 36 |
| Sheffield, England | 34 |
| Liverpool, England | 34 |
| Plymouth, England | 33 |
| Luton, England | 30 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Craig
(@BillLangshaw) reported
Hoping for a response @SkyHelpTeam Is there a broadband issue in Grays RM16?
-
Jack Godden
(@JackG1210) reported
from
Ashford, England
@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
-
Mark Pickering
(@markjp085) reported
@SkyHelpTeam @RossMil38577140 I've been having the same issues since yesterday also. I get as far as making the one off payment & get the same "technical error" message each time. I have cleared all data but still the issue persists.
-
Steve Taylor-Bryant
(@STBwrites) reported
Tarlochan was fantastic on the SkyAssist message system this morning. Saved me a bunch of money and kept me as a customer. Cheers @SkyUK
-
Nigel Reynolds
(@nigelreynolds) reported
@SkyHelpTeam Thanks Becca, however you have obviously not read my original message. The links you sent to me do not provide a telephone number to speak with a human being. They simply provide guidance and information but no real help. How do I speak with a human or does Sky not employ any!!!
-
JW
(@sufc1889hd8) reported
@SkyHelpTeam your system asking me to use the buttons below to him me get to the right department. Your system doesn’t work. I can’t get the help I need!!!
-
Steve Palmer
(@SteveP37) reported
Noticeable too from @skysports carrying the Mike Riley apology to Everton but not a peep about the flagrant errors of officials in the Carabou Cup Final...well what a surprise! Shame they can't review last 4 domestic cup finals involving Chelsea & the catalogue of such 'errors'.
-
greywaren
(@iqpolice) reported
@SkyUK keep receiving letters in the post I never asked for - extremely aggressive and offputting marketing
-
ian jones
(@Jones65) reported
@SkyHelpTeam Yes Emma, every thing is ok apart form the Sky main Box communicating with all three miniboxes ( i know it will only be two at once) They just keep freezing and saying network connection error
-
louise atkins
(@louisesatkins) reported
@SkyUK is it acceptable in 2022 to leave a 17 year loyal customer with no broadband or telephone in a rural area for 12 days now? Worst customer service ever
-
OnlyFoolsGamble
(@onlyfoolsgamble) reported
@SkyHelpTeam Hi guys do you have a problem in Eastbourne currently? Our Internet went off late last night and still not working now. Have tried all the usual fixes but no luck. Thank you
-
Sophie
(@Sophie_Joe) reported
@SkyUK my Internet is really slow for the last week please can you sort it out? And to think I'm paying extra for the "faster" Internet smh! Post code CM7
-
Hon Jiun Wong
(@hjwong) reported
@SkyUK hi, is there currently an outage in the Uxbridge UB8 area? My broadband is down and I've done the troubleshooting steps. Thanks
-
Kishan Nathwani
(@K15H4N_N) reported
@SkyHelpTeam I rest my case. Waste of time and clearly dont understand the issue at hand
-
British Desi
(@BritishDesi) reported
@SkyHelpTeam Do you currently have an outage in UB10 area? Please respond ASAP