Sky Outage Map
The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sky users affected:
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 721 |
| Birmingham, England | 212 |
| Glasgow, Scotland | 155 |
| Manchester, England | 143 |
| Southwark, England | 130 |
| Dublin, Leinster | 128 |
| Hackney, England | 122 |
| Blackburn, England | 94 |
| Croydon, England | 79 |
| Cardiff, Wales | 67 |
| Hammersmith, England | 65 |
| Bristol, England | 64 |
| Derby, England | 60 |
| Ilford, England | 56 |
| Halifax, England | 53 |
| City of Westminster, England | 51 |
| Edinburgh, Scotland | 49 |
| Hounslow, England | 47 |
| Leeds, England | 47 |
| Batley, England | 46 |
| Reading, England | 43 |
| Harringay, England | 42 |
| City of London, England | 41 |
| Newport, Wales | 39 |
| Southampton, England | 38 |
| Liverpool, England | 34 |
| Sheffield, England | 33 |
| Oldbury, England | 32 |
| Rotherham, England | 31 |
| Bedford, England | 30 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
lizzy-dizzy
(@lizzy_dizzy21) reported
@SkyHelpTeam broadband down in Po19 😡
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craig maguire
(@craig_da_lad01) reported
@SkyHelpTeam Hello Ellie, it’s amazing that sky can resolve this matter, but still got fix a reliable source of internet. This is an ongoing thing, happens all in ch49,ch47,ch46 etc like I said, 48 days on average of internet unable to be used but still billed. Thanks
-
jayne murray
(@jaynemurray9) reported
from
Moodiesburn, Scotland
@SkyUK I have no service in G69 0QF what’s going on ???
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Tallbloke
(@steelpin1971) reported
@SkyHelpTeam so when your internet goes down after 9pm who exactly can we contact to see why you can’t help your customers? I have no TV no nothing and you are all asleep in bed? #helpful
-
craig maguire
(@craig_da_lad01) reported
@SkyHelpTeam Hello Ellie, it’s amazing that sky can resolve this matter, but still can’t fix a reliable source of internet. This is an ongoing issue, happens all in ch49,ch47,ch46 areas etc like I said, 48 days on average of internet unable to be used but still billed. Thanks Craig
-
Jeffrey Driver 🇪🇺🇬🇧🏳️🌈
(@JeffreyDriver) reported
Again @SkyHelpTeam ? Another Sky Broadband Outage. I have stuff to do.
-
kelv
(@1974Kelv) reported
@SimonFielding84 @SkyHelpTeam Was before 10 went down!!! Just bloody had the sky glass delivered and can’t watch a thing !!!!😡😡😡
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Klare C
(@urbanWO1F) reported
@SkyHelpTeam Worse thing I ever did moving to sky mobile. Doesn’t flipping work properly and now your internet service has crashed. Pathetic and yes. I’m annoyed!!!
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Horses and Vino
(@Charlotte_akaC2) reported
@SimonFielding84 @SkyHelpTeam Down in Chichester now for hours 😭 Sky please get your act together
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Ibrahim Ansumany Fadiga
(@AnsumanyFadiga) reported
@SkySports He never walk alone So he's the winner
-
imBORED
(@imbored_xd) reported
@SkyHelpTeam b97 broadband still down 20 hours now
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Teresa Parsons
(@TeresaJane800) reported
@SimonFielding84 @SkyHelpTeam Down in Felpham come on Sky it’s Friday night, disappointing!
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Craig English
(@craigenglish) reported
@markymark20201 @SkyUK Chichester down
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Fellowsfilm
(@Fellowsfilm) reported
We are reviewing reports and have confirmed that @SkyUK @SkyHelpTeam @SkyHelpIreland are all experiencing the same ISP Filtering issues; please report them as a mistake if you see the page, in the interim we have submitted a whitelist request!
-
⭐Desailly's child⭐
(@shedboy63) reported
@SimonFielding84 @SkyHelpTeam #skybroadband down in Chichester since about 22:10