Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 697
Birmingham, England 213
Glasgow, Scotland 160
Dublin, Leinster 153
Hammersmith, England 152
Southwark, England 139
Manchester, England 138
Hackney, England 134
Blackburn, England 94
Croydon, England 78
Bristol, England 64
Batley, England 64
Derby, England 62
Cardiff, Wales 59
Halifax, England 53
Reading, England 50
City of Westminster, England 47
Leeds, England 46
Edinburgh, Scotland 43
City of London, England 41
Harringay, England 40
Liverpool, England 40
Rotherham, England 40
Southampton, England 39
Newport, Wales 36
Oldbury, England 34
Ilford, England 32
Hounslow, England 32
Newcastle upon Tyne, England 32
Barnsley, England 31

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RojParody Parody (Roj) - He/Him (@RojParody) reported

    @SkyHelpTeam Nothing on that help page covers the problems we're having.

  • VSush07 Sushruth RV (@VSush07) reported

    @SkySports Slow day at the office lads?

  • millwallfootie Graham Dobson (@millwallfootie) reported

    @SkyHelpTeam I’ve done that. The automated system asks what the problem is and so I say talk shield isn’t working - response was you can’t have it as you done have sky talk and sky broadband. I do. And I’ve had talk shield since it started. The only change was this year to fibre BB.

  • l0lmd Lauren (@l0lmd) reported

    @SkyHelpTeam 12/10/21 my service was cancelled

  • RON50N SIR Ronson ℹ (@RON50N) reported

    @SkyHelpTeam See utter ****, you've again not even bothered to offer the correct help, just copied and pasted,point out where I complain about sky mobile on the link you sent

  • bourtieb Berry Loveday (@bourtieb) reported

    @SkySports Gazoo gazoo lets all support players too Bully ing in sport Is what we must not DO ! BOOOOOOO!

  • RojParody Parody (Roj) - He/Him (@RojParody) reported

    @SkyHelpTeam My wife does a dance class online on Monday & Wednesday evenings (7-8) and cannot stay connected, no matter what we try. Nothing else is using the internet at the time. By contrast, my wired PC can stream live music sets, and I can game online with no problems.

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam No never had now tv always had sky

  • julesssp Julia Phillips (@julesssp) reported

    @SkyHelpTeam Hi Alison. We do call. We call every single day. Every day we have to re-explain the issue to a different person, who advises they will call us back at a certain time. THEY NEVER CALL BACK, so we repeat step 1. EVERY DAY.

  • millwallfootie Graham Dobson (@millwallfootie) reported

    @SkyUK apologies but I can’t get any reply by your help line. Sky Talk Shield isn’t working. Dialling 1780 as advised suggests it is, but I’m still getting unknown and ****** calls. 1780 tells me I’ve had “no calls for thirty days”, but that’s not true. Help please!

  • DeejayGlenn Glenn Atkins 🦑 (@DeejayGlenn) reported

    @SkyHelpTeam You make me an offer but charge me £10 to implement it ???? Great service

  • maverickladys Wilameana (@maverickladys) reported

    @haroldthimbleby @VodafoneUK @SkyUK I was with Sky, changed to Vodaphone wish I hadn’t bothered, been nothing but problems.

  • mattc4591 Matt Cook 💙 (@mattc4591) reported from Walsall Wood, England

    @SkyUK any issues with the network? Myself & some colleagues are homeworking for the NHS & we’ve just been shut down. We’re all with Sky

  • StazieMai Stacie-Mai (@StazieMai) reported

    @SkyHelpTeam How do I speak to someone? No live chat, no messaging service and the phone line says unless I make a payment, call back later ?

  • DeniseMcGhie Denise McGhie (@DeniseMcGhie) reported

    @SkyHelpTeam how long will internet be down in EH12 area? Thanks

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