Sky

Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 708
Birmingham, England 225
Glasgow, Scotland 142
Dublin, Leinster 139
Southwark, England 139
Hackney, England 133
Manchester, England 132
Hammersmith, England 115
Blackburn, England 80
Croydon, England 76
Bristol, England 65
Batley, England 65
Cardiff, Wales 62
Halifax, England 55
Derby, England 54
Ilford, England 53
City of Westminster, England 49
Harringay, England 47
Hounslow, England 46
Reading, England 44
Edinburgh, Scotland 44
Southampton, England 44
Leeds, England 43
City of London, England 39
Newport, Wales 37
Liverpool, England 35
Rotherham, England 35
Sheffield, England 34
Plymouth, England 31
Bedford, England 30

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HeldtT Matthew (@HeldtT) reported

    @SkyHelpTeam Sky sports red button (Championship match choices) works on main sky box but not on mini box. Red button doesn’t even appear on screen and nothing happens if I press. Tried restarting everything 3 times. Nothing. Please help #SkyTV #Sky

  • benscoins Ben Scoins (@benscoins) reported

    @SkyHelpTeam no option for ultra hd on the Liverpool vs arsenal game. Has some red button option but once clicked nothing happens. Usually it’s just a banner that pops up and you click it. Already rebooted at the mains. What’s the issue please?

  • kevpar4 Kevin Foran (@kevpar4) reported

    @SkySportsPL @SkySports Bad goalkeeping,

  • JayGFinlayson Jay Finlayson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JayGFinlayson) reported

    @SkyHelpTeam why do you think it'd acceptable for your services to be down the last two weeks and all I get on your website is "known issues in your area?" Get it fixed. You're not following The Supply of Goods and Services Act 1982.

  • smitfa01 Steven McGuire (@smitfa01) reported

    Two of the most horrible sounds in the english language, Gary Neville saying “there” or “oh” @SkySports

  • jordanverdin JordanVerdin (@jordanverdin) reported

    @Mogga201 @SkySports Lad he ****** hates us doesn’t he the horrible lizard looking ****

  • wxllg Will ⚒ (@wxllg) reported

    @newton90 @SkyHelpTeam got the same problem with skygo

  • KarlosLFC1892 𝕂𝔸ℝ𝕃𝕆𝕊 𝔽𝔸ℕ𝔻𝔸ℕ𝔾𝕆 (@KarlosLFC1892) reported

    @SkySports any chance of letting the commentary team know they can raise a voice and not just go silent when @LFC score? When Tyler eventually speaks after we scored you'd think he's just been told his dogs gotta be put down

  • chrissyrobbo77 Chris Robertson (@chrissyrobbo77) reported from Beverley, England

    All the money we pay for @SkySports & we still haven’t got a red button service that can show replays or be in HD. Like watching football in the Wogan-era

  • Dillors99 Stephen Evans (@Dillors99) reported

    @SkyHelpTeam hi - is Ultra HD not working on the Liverpool game? Have tried restarting. Had this issue earlier in the season it’s not ideal.

  • Harry22578782 Harry (@Harry22578782) reported

    @SkyHelpTeam That link has absolutely nothing about my problem. Sky go app still stuttering since last update. My advice to any potential new customer that is thinking of using sky go app is don’t buy it until this major sky go app problem is solved. So many people are having same problem

  • ling_86 Craig Beadling (@ling_86) reported

    @SkyHelpTeam @BenArthurs94 I’m currently having the same issue. I can press the red button which takes me to match recap but doesn’t give me the option of watching it in UHD. Restarted my box also.

  • John_G_26 🇺🇦🇺🇦 John_G_🇺🇦🇺🇦 (@John_G_26) reported

    @toshlfc @GNev2 @SkySports Horrible ain't they

  • chelbieka Chelbie-Karline (@chelbieka) reported

    Why am I paying 62 pound a month for awful connection that keeps dropping out. Sort it out @SkyHelpTeam

  • chrissyrobbo77 Chris Robertson (@chrissyrobbo77) reported from Beverley, England

    @AlBooth @SkySports That’s my point it’s awful. Why?

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