Sky Outage Map

The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If you are experiencing problems with Sky, please submit a report below.

Sky users affected:

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• Luciano 🇮🇹 (@LucianoDomenico) reported a minute ago

  @SkyHelpTeam Lads, whats the craic with my broadband connection? Been down since last night.

• Elizabeth Taranowski (@LizT2302) reported 2 minutes ago

  @SkyUK Hi, can you give an update on the broadband issues affecting the Sheffield area, I'm in S61, had no Internet since about 10pm last night, when will it be back please?

• Richard (@rboothy) reported 3 minutes ago

  @LizT2302 @SkyUK Having same issues I’m S35 Sheffield went down at 10pm last night still not working, @SkyUK when will this be fixed?

• simon (@walley118) reported 3 minutes ago

  @SkyHelpTeam @leedsandyb76 How do we sign in?

• Gary Newby (@gnewby10) reported 5 minutes ago

  @annesilvdav @SkyUK Me too. Also phone line not working

• Simon Jacklin (@simonfosterj) reported 5 minutes ago

  @SkyHelpTeam Do you know when the Sky Broadband service will be repaired in Chapeltown, Sheffield (S35) ? It has been down since 10.00pm last night.

• Sharon Cocker (@SharonCocker) reported 6 minutes ago

  @SkyHelpTeam Obviously a problem with Sky Internet in Sheffield but no info from Sky. What’s happening?

• billy oliver (@billyol59057039) reported 7 minutes ago

  @SkyHelpTeam can some one help me? My parents have been with sky for about 20years we’re a proper loyal customer, my internet doesn’t work, it worked last night but this morning it doesn’t work keeps coming up with the orange light on the modem

• Mark (@marksausages) reported 9 minutes ago

  @JackRuleLD @SkySports @SkyCricket Yeah found it very odd, sat down expecting to watch some cricket, thought the Blast was taking a break

• Anne (@annesilvdav) reported 12 minutes ago

  @Thrudmonkey @amj_64 @SkyUK Someone in local area has phoned sky and they have said no issues

• Stewart Mckenzie (@StewMckenzie65) reported 13 minutes ago

  @SkyHelpTeam When is the outage in S61 2UP going to be fixed?

• chris lane (@clane213285) reported 17 minutes ago

  @JackRuleLD @SkySports @SkyCricket Cancel it. It’s the only way to go

• Demps151 (@Demps151) reported 18 minutes ago

  @OpenreachHelp Been reported by many in Sheffield but @SkyUK just keep telling people they will send a engineer round to you house when it's not a issue with our end due to the fact most of sheffield sky Internet is offline

• CS (@crascott100) reported 23 minutes ago

  @SkyHelpTeam #SkyBroadband is down in DA16. Have tried restarting router twice. Orange light still on for inet

• Demps151 (@Demps151) reported 28 minutes ago

  @LizT2302 @SkyHelpTeam @mattwaterman You won't need a engineer as its a issue at there end, there seems to be a large amount in Sheffield without a connection, that response of they tell u need a engineer is them just fobbing u off

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