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Sky outages and service status in Hackney, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Hackney, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 13, 9:39 AM GMT+1.
  • 66% Internet (66%)
  • 19% Wi-fi (19%)
  • 6% TV (6%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

The latest reports from users having issues in Hackney come from postal codes N1 , E9 , E8 and N4 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hackney, England

The most recent Sky outage reports came from the following cities: Islington, Walthamstow, Hackney, City of London, Harringay, Waltham Forest, and Poplar.

CityProblem TypeReport Time
Islington Internet 3 hours ago
Walthamstow TV 5 hours ago
Hackney Internet 5 hours ago
Hackney Internet 15 hours ago
City of London Internet 1 day ago
Harringay Internet 1 day ago

Nearby cities with recent reports

City of London

5 recent signals

1 day ago
Harringay

5 recent signals

1 day ago
Islington

1 recent signals

3 hours ago
Walthamstow

1 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • JulieMelvinator
    Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam I’ve had a tft saying my broadband now live. I’ve spent the last few hours trying to get the Internet and it’s not working! We’ve moved house. I’ve no internet light on the router help please! Tried everything!

  • N19Local
    N19 Local (@N19Local) reported from Islington, England

    @SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.

  • SharronToor
    Sharron (@SharronToor) reported from Islington, England

    @SkyHelpTeam can you tell me when the broadband issue will be fixed in N19? It’s been over 2 hours since it’s been down! #skybroadband

  • placesIlove
    alex forsey (@placesIlove) reported from Walthamstow, England

    @SkyHelpTeam impossible to get support what’s wrong with your support????

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.

  • Dremora
    Kirill Korolyov (@Dremora) reported from Poplar, England

    When you’re on support 24/7 for a week, but your ISP is too poor to hire enough people to resolve issues at night. Or even provide internet connection at night at all. @SkyHelpTeam

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    So my Sky Internet has been down for 6 days @SkyUK Sky Engineer could not fix it. BT Open Reach Engineer could not fix it. An ongoing problem they said. So just ongoing is it going to be? How am I supposed to work with no Internet? #skyinternetdown

  • Ian_W_Wright
    Ian Wright (@Ian_W_Wright) reported from Hackney, England

    @David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.

  • placesIlove
    alex forsey (@placesIlove) reported from Poplar, England

    @SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!

  • rebeccawicking
    Rebecca Wicking ✡️ (@rebeccawicking) reported from Islington, England

    @sihiggins1985 @SkyUK @netflix I’ve already called themThey couldn’t take it off my bill then had the audacity to ask to rate them over the phone out of 10. Not fair on the advisor, not fair to the customer to be asked in person on the spot!Said they couldn’t remove that fee or the equivalent amount off bill x

  • jsphcrft
    Joseph (@jsphcrft) reported from Islington, England

    @SkyUK Help, our wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?

  • MollyEnergi
    PAY KEY WORKERS PROPERLY (@MollyEnergi) reported from Walthamstow, England

    So apparently if @OpenreachHelp can't fix the internet by today then we have to wait until MONDAY 🥺🥺🥺 ITS NOT WORKED SINCE SUNDAY NIGHT Thanks @SkyUK

  • ErayM2014
    Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam Yes and it says service is operational however the internet has been dropping in and out all morning and a quick check of Twitter makes it pretty clear that many other people in Islington are having the same issue

  • DLion1986
    DreamLion1986 (@DLion1986) reported from Stratford, England

    Cannot wait for another team besides liverpool to win the league level of sponsership by @SkySports is ridiculous and ******* stupid and feels worse when you come from a tv background

  • chriswright35
    Chris Wright (@chriswright35) reported from Hackney, England

    Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for Wednesday. **** 2020!!!

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyHelpTeam My Sky + box has disconnected from the Internet and no matter what I do ( I have tried all options) but a network cannot be found. Are there any issues atm? All my other devices are connected to my WiFi no problem.....

  • jackjctaylor
    Jack Taylor (@jackjctaylor) reported from Islington, England

    @SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GeordieCavalier
    The Cavalier (@GeordieCavalier) reported

    @MichelleBeckett @SkyUK @VodafoneUK Currently receiving reminders for my deceased mum's service from Virgin, they did advise this would happen, but why they are unable to just close an account I have no idea.

  • steven_dimond
    Steven Dimond (@steven_dimond) reported

    @SkySports Paid tribute to him for being a cheating idiot who's actions ruined the tournament for his teammates and his country.

  • Firkke
    Mr M (@Firkke) reported

    @B_JMills @F_Edits @SkySports The only one looking stupid is you. You obviously a troll with no clue. All can see it changed direction, unless you’re blind. Go to Specsavers. Same thing happened on Brazil penalty, and FIFA had to apologize later.

  • EnzoFerro2023
    Enzo Ferro (@EnzoFerro2023) reported

    @MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.

  • _Trev_M
    Trev McIntosh (@_Trev_M) reported

    @SkySports What does the rule say? If you read the rule book, then it should not have stood. Your poll be as well say “do you support England”

  • K6HolteEnd
    RedditchVilla (@K6HolteEnd) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia were horrible to us. My mother had a stroke and had severe dementia. we tried to cancel her broadband and just keep the tv as she couldn't use a computer any more. They kept asking to speak to her and got angry when she couldn't remember her password. Utter scum.

  • MichelleBeckett
    Michelle Beckett (@MichelleBeckett) reported

    @SteveMaslinG @SkyUK @VodafoneUK That’s awful. I’m so sorry your parents went through that. :-( I’m certainly viewing them in a different light after today.

  • HorsHorsfield
    Michael horsfield (@HorsHorsfield) reported

    @MichelleBeckett @SkyUK @VodafoneUK Just been fined for shocking customer service. So sorry for your loss

  • MalachiJaiEmet
    MalEmet (@MalachiJaiEmet) reported

    @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.

  • Dorastar1
    Dorastar1 (@Dorastar1) reported

    @MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.