Sky Outage Report in Hackney, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hackney come from postal codes N1, N4, E8 and E2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hackney, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hackney, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, London, Dagenham, Enfield Town, Croydon, Ilford, Newham, Southwark, Harringay, City of London, Barnet, Stanmore, Barking, City of Westminster and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@SkyHelpTeam interested in service quality in BR2 very intermittent.
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Rizzla
(@loopyrizla) reported
from
Epping, England
@SkyHelpTeam Also to add, I've tried support, 2 hour wait time and no engineer will be sent, because according to Sky our internet is working but I can say now from doing Web work since 1997, the damn WiFi isn't! We need a new Router asap and if we cannot get joy from sky we are going to BT.
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Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
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Rizzla
(@loopyrizla) reported
from
Epping, England
@Zoklioghost @vdvart @mini76 @SkyUK Internet is certainly down, no connection through ethernet neither.
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Izo ⭐️⭐️⭐️⭐️
(@EzioGooner) reported
from
Poplar, England
Sky are the ******* worst. No reward for loyalty, new customers get everything. Leaving a cult is probably easier than downgrading your package with them. Nothing can be done online and no one ever answers the phone. Over 2 weeks getting nowhere. @SkyUK
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Albert
(@Albereit) reported
from
Walthamstow, England
Imposible to contact #sky on any form, not even putting us on waiting list. They only respond on twitter to say "call by phone", which is impossible mission. in two days we will loose our internet connection because of @SkyUK poor customer service. We need a solution!
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Alan Back
(@ARBack1) reported
from
Richmond, England
@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
@SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.
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Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Peps
(@peps133) reported
from
Tottenham, England
@SkyUK nowhere if offering a collect+ service as we are all staying at home Please advise how to get box back to you as don’t want to be charged Thanks
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
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Lele..
(@lele_loveslife) reported
from
Hackney, England
@SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system
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Anna Fergusson
(@FeistyFifties23) reported
from
Kensington, England
@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Lambeth, England
@SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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Rizzla
(@loopyrizla) reported
from
Epping, England
@SkyHelpTeam Thanks for replying Sky. The issue is with the Router, the WiFi is going on and off, off 90% of the time. There's clearly Internet but no WiFi and we cannot all connect via ethernet as we are spread out in the house. It's ruining everything and stopping our kids from working.
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ball Breakdown
(@ball_breakdown) reported
Referee Kevin Clancy has had a shocker. Rangers GK comes flying out, misses the ball and takes some of the Aberdeen forward, clear as day but the referee ignores. Rangers up other end and score. Can’t help but feel for Aberdeen. @SkySports @spfl @ScottishFA
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Lisa
(@Roachie21) reported
from
Tyldesley, England
@SkyHelpTeam Hi, can I just check ... these intermittent issues you're having, does this include being told you're phone isn't registered? If so I won't bother your team. Thanks Lisa (Manchester)
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Col H
(@ColinHammond96) reported
@SkyHelpTeam why are our phones unable to make/receive calls tonight? Any problems anywhere?
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DOMINIC HUNT
(@domhunt73) reported
@SkyHelpTeam Hi. Would you have any idea when the mobile service will be restored as I have an out of hours work crisis to attend to as I have no other means of verbal communication?.
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Paul🦉
(@foxymcfoxface) reported
@SkyHelpTeam any idea how long my mobile service will be down!?! Wife impacted too.
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Gareth Quinn
(@GarethQuinn80) reported
@SkyHelpTeam any idea when this outage is getting resolved I'm in Hyde SK14
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a b e n a
(@abenaaxo) reported
@SkyHelpTeam when will the issue be resolved? I’ve been without data and signal for almost 3 hours now
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joe ok
(@08_football2000) reported
@SkyHelpTeam @afrentado27 Can we get a refund or compensation? We are paying customers not receiving the correct service…
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Dave Tithers 🏆x19
(@davetithers62) reported
@SkyHelpTeam I live in Liverpool and I have no network coverage which is affecting my calls and Internet access. Please advise.
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joe ok
(@08_football2000) reported
@SkyHelpTeam will customers such as myself receive compensation, or money back, for not being provided with the correct service? I pay, without fail my monthly mobile bill, and in return suffer from this. What a joke…