Sky Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes N1, E2, E8 and E9.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hackney, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hackney, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hackney, City of Westminster, Brentford, Hammersmith, City of London, Ilford, Harringay, Southwark, Barnet, Paddington, Croydon, Catford, Waltham Forest and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?
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Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@martw91 @SkyHelpTeam Poor luck
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patg181
(@orlamct) reported
@SkyHelpTeam Please can someone assist me? I have been waiting for compensation which was never received. Your emails and agents on the phone all are telling me different things. Please can someone who knows what they're doing sort this?
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Mick Powell
(@powell_mick) reported
@SkyHelpTeam The mini box had no sound last night. The picture is of the main box which I’ve complained about on numerous occasions. There is no programme guide on any of the boxes and that will be the case until I YET AGAIN REBOOT it. I’m sick to death of it. Absolute garbage
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Paul
(@8gzd8k76nM) reported
@cafcjk @SkyHelpTeam The payout would be nothing because you’re using a domestic service for work which has mo SLA for WFH or running a business so if you challenged it you’d be laughed out of court
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Oscar Buglass
(@BuglassOscar) reported
@MichaelBensonn @SkySports He want Chris to win so bad
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Matthew Thompson
(@M_at) reported
@SkyHelpTeam I’m not a customer. This is Terrestrial Broadcast TV. Please register it as a complaint.
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Paul
(@8gzd8k76nM) reported
@kxtyy__ @SkyHelpTeam Not my job unfortunately but if it was I think I’d take great pleasure in the fact that customers like you get no help as they deserve to be humbled
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nickstreetphoto
(@nickstreetphoto) reported
@SkyHelpTeam my broadband was down due to an outage from 6th - 18th December. Would i be due automatic compensation as this has not been applied to my account?
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Natalie Francis🖤🤍
(@nats148) reported
Been with @SkyUK for over 15 years, current renewal is £72, which they've kindly⸮ said they can reduce to £68.50 for us; yet if we were a new customer it would be around £54 🤔
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Cotly
(@Cotly) reported
@SkyUK my internet doesn’t work for my Xbox on Wi-Fi, only works on Ethernet connection, which isn’t doable. Is there anything you can do to help? The router is in the bedroom at the back of the house and the Xbox is the other side of the house on ground floor.