Sky Outage Report in Stratford, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, London, City of Westminster, Enfield Town, Hammersmith, Newham, City of London, Southwark, Harringay, Croydon, Ilford, Dagenham, Wandsworth, Fulham and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Daniel Barber
(@bookem78) reported
from
Ilford, England
@SkyHelpTeam hi guys, I know your busy but as a I can’t call in and have never been able to make changes over the internet please help
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Rizzla
(@loopyrizla) reported
from
Epping, England
@SkyHelpTeam Also to add, I've tried support, 2 hour wait time and no engineer will be sent, because according to Sky our internet is working but I can say now from doing Web work since 1997, the damn WiFi isn't! We need a new Router asap and if we cannot get joy from sky we are going to BT.
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Izo ⭐️⭐️⭐️⭐️
(@EzioGooner) reported
from
Poplar, England
Sky are the ******* worst. No reward for loyalty, new customers get everything. Leaving a cult is probably easier than downgrading your package with them. Nothing can be done online and no one ever answers the phone. Over 2 weeks getting nowhere. @SkyUK
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Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.
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Locked Down Liz
(@ejp72) reported
from
Poplar, England
@hussain_404 @jubairahmed89 @SkyUK I can’t get any info from sky. They’re saying there’s a problem in Wakefield. That’s 160 miles away.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Keith Sansom
(@sansom_keith) reported
from
Enfield Lock, England
@SkySports Yes absolutely we’ll done for their continued dialogue BUT this should have never been necessary. Yes the club have done the right thing but only after the uproar! What cannot be undone is the original decision and the thought process that led them to make it in the first place!!
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Rizzla
(@loopyrizla) reported
from
Epping, England
@SkyHelpTeam Thanks for replying Sky. The issue is with the Router, the WiFi is going on and off, off 90% of the time. There's clearly Internet but no WiFi and we cannot all connect via ethernet as we are spread out in the house. It's ruining everything and stopping our kids from working.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Rizzla
(@loopyrizla) reported
from
Epping, England
@Zoklioghost @vdvart @mini76 @SkyUK Internet is certainly down, no connection through ethernet neither.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Whittington
(@lukewhitt_) reported
@SkyHelpTeam Same issue in Firefox, Safari & Chrome. Inspecting the chatter between browser and test, I can see the server is responding with: "Internal test system processing error. On first error please check and then resubmit test request, on subsequent errors please contact the SMC"
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Steve Milligan
(@Stevemills76) reported
@SkyHelpTeam I have checked others in my area and their internet is also down. Please can you look into it. I’m working from home and have no connection. I’m having to tether from my 4g which is not ideal
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Danny Jackson
(@Deeeeeej07) reported
@SkyHelpTeam Hi, I need help identifying my pin number for Sky. Recenetly changed from sky+ to skyQ and need to either reset pin or know what it is please.
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Tom Wellings
(@tmw_1234) reported
@Mats903 @stevebowyer84 @SkySports They were not playing the worst team in the history of the premier league “lol”
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Mark Hannan
(@Ch1zzer) reported
@davebrown1283 @SkySports Only my humble opinion Dave. In reality the worst United side I’ve seen will be 2 points behind the best team in the world.
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Jackie
(@Saggar) reported
@SkyHelpTeam @Stevemills76 It's down in ST2 too. Your 'check your connection' isn't working either, probably because we're all checking our connections.
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Adam B
(@Adbainospurs) reported
@SkySports I’m not entirely convinced they are top 4 contenders. A few results against poor sides doesn’t change the fact they am have been shambolic at times this year
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Ross
(@rosstheconsumer) reported
@OpenreachHelp it seems all broadband in our village has gone down. Happened on Friday and came back same day, then went down on Wednesday and hasn’t been restored yet. Heard there is a wider south-east outage? Is that true?! No info from my ISP (@SkyHelpTeam)
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Simon Williams
(@sw37ans) reported
@davidhills12 @skytv @SkyHelpTeam They're a joke mate, a massive company worth billions and they treat their customers like dirt
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Jinglee Bells 🎄🎅❄️☃️
(@Iamleenelson) reported
@SkyHelpTeam I am just going to cancel the engineer was out Tuesday saying it was fixed and clearly isn’t