Sky Outage Report in Stratford, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Stratford, Greater London, England
The most recent Sky outage reports came from the following cities: Bexleyheath, London, City of Westminster, Enfield Town, Hammersmith, Newham, Hackney, Southwark, Croydon, Edgware, Catford, Islington, Harringay, Poplar and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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mArk of the Covenant
(@markycatton) reported
from
Sutton at Hone, England
Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!
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Bhav
(@bhaveshpBRP) reported
from
Ilford, England
@SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed
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Susan armstrong
(@Susanar02708336) reported
from
Poplar, England
@AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@SkyUK no broadband signal in RM1 1af area of Romford why and jump long for
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Stephen Hines
(@hines_stephen) reported
from
Lambeth, England
Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Azos Rashid
(@AzosRashid) reported
Great initiative by @SkySports for #GameZero I just wish the train companies across the U.K. would also help and give a genuine viable alternative to the car or even plane for away fans. Tickets are far far too expensive and trains unreliable.
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livmcgeeney
(@livmcgeeney) reported
@SkyHelpTeam to reflect the 3G I could’ve used because I am a ‘valued sky customer’.
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FromTheDome
(@FromTheDome) reported
@SkyHelpTeam guess what. Rh10 broadband down. I hope this a blip. Restarted router but still down
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Doc (redacted)
(@Twel864) reported
@SkySports Swansea player got what he wanted. Walked right in front of the free kick taker on purpose and kicked the ball away and then got the **** kicked out of him. Play stupid games win stupid prizes.
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Laura The Scorer
(@lrolles1981) reported
Hello @SkyHelpTeam please could you give @wchannel a **** and ask them when they will sort out the series link problem with Masterchef Australia. Its a problem with W channel
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John *NFFC*
(@thech1ef) reported
@SkyHelpTeam So a help team who can't help? I can give you the details and you can look at why I'm not getting what I was told I would. I just resigned a new 18 month contract based on lies then and I don't accept this
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livmcgeeney
(@livmcgeeney) reported
@SkyHelpTeam Eventually got asked to put through to a complaints department which I’m told you don’t have. Also no managers around or anyone senior I could speak to to help get a resolution. Eventually got put though to the renewals team (why?) who advised they could offer me £1.70 credit
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Barry Draper
(@barrydraper87) reported
@SkyHelpTeam Hi there. I have reset my sky broadband router. All the lights are green, the test says it’s all working, but I can’t connect any devices to it. Can you help please?
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chris.herbert
(@chrisherbertmsc) reported
@SkySports For goodness sake get your sound balance right … that short vid before the break was offensively loud … poor production no excuse
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livmcgeeney
(@livmcgeeney) reported
@SkyHelpTeam My 3G doesn’t work. Says I have signal but nothing loads. Tried all of the trouble shooting steps your customer service team are given to go through and nothing worked. Told I would need a new sim which isn’t useful since I wouldn’t be able to get it until I return home anyway