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Sky outages and service status in Stratford, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Stratford, England

The most recent Sky outage reports came from the following cities: London, Newham, Ilford, Hammersmith, Hackney, City of Westminster, Croydon, Waltham Forest, Southwark, Orpington, Wandsworth, City of London, Islington, Poplar, and Erith.

CityProblem TypeReport Time
London Total Blackout 47 minutes ago
London Wi-fi 1 hour ago
Newham Internet 4 hours ago
Ilford Wi-fi 5 hours ago
London Internet 6 hours ago
London Internet 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • Boudie83
    Chris Boud (@Boudie83) reported from Tottenham, England

    @SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks

  • johnbarbiebutt
    john flood (@johnbarbiebutt) reported from Stone, England

    @SkyHelpTeam hi are you having broadband issues in SE9. Wi-fi completely gone and after re booting still not connecting!

  • VisitPeaks
    Wendy Boast 🌼🌝🍂🐾 (@VisitPeaks) reported from Enfield Lock, England

    @SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.

  • ShaneGillespie
    Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • nickspero
    Nick Spero (@nickspero) reported from Barnet, England

    @SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • ShaneGillespie
    Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • NeQulaX
    Michael Vermij (@NeQulaX) reported from Poplar, England

    @SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now

  • geoffgosbee
    Geoff Gosbee (@geoffgosbee) reported from Eltham, England

    @SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number

  • ToniiiiMooree
    Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • Gmski
    Garry Clark (@Gmski) reported from Enfield Lock, England

    @SkyHelpTeam Sky Broadband down in North London. Connects for about a minute then off again.

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.

  • belugajill
    Jill Pay (@belugajill) reported from Camden Town, England

    @SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TarseyEthan
    ethan tarsey (@TarseyEthan) reported

    @SkyHelpTeam your wifi is **** I’m not going to be your customer anymore im cancelling it

  • bankydoo
    bankole dada (@bankydoo) reported

    Dear @SkyHelpTeam, @SkyUK what's up with the broadband in se2? It's hurting some of us working remotely. Please fix asap

  • millyjohnson
    📚Milly Johnson Author 🐕🐾🐈‍⬛ (@millyjohnson) reported

    So @SkyHelpTeam - your chat facility is too busy, your phone lines are at least on a 20 minute wait time and I have to apparently ring up to talk to someone who is supposed to be compensating me for rubbish service including hours wasted on the phone... so what do I do???

  • harrydawson90
    Harry Dawson (@harrydawson90) reported

    @SkyHelpTeam Another outage in NR area, the fourth this past month. How do I go about leaving sky, I signed a contract with you but you are failing on your side.

  • MikeRya35870521
    Mike Ryan (@MikeRya35870521) reported

    @SkyHelpTeam Yes, I was paying £56 under contract then auto increase, without telling me, went up to £89. The offer from renew team £91. The only way to get subscription down to £64 pm (just TV) was remove movies. Unreal and salt in wound tv remote can’t change volume on tv. Sky sucks.

  • E91CWARRIOR
    paul (@E91CWARRIOR) reported

    @SkyUK 2 hours trying to use your website which keeps saying unfortunately things are broken and a advisor that’s trying to get me to set up a new account at £100 is this so hard to get broadband now days as a previous customer

  • andymacleod0
    Andymac (@andymacleod0) reported

    @boab76 @SkySports Crazy mate, boys a talent definitely but he’s no proved anything absolute tourist league down there

  • boab76
    Boab76 (@boab76) reported

    @andymacleod0 @SkySports It's the market down there....definitely ****** though.

  • LepreJohn
    John Caldwell (@LepreJohn) reported

    @SkyHelpTeam Hi Sky help team, would you be able to confirm when my Sky Broadband/Phone and TV contract ends. One was installed about a month before the other so I just want to confirm so I can look at my options. Thanks

  • yetanotherrsole
    john jeromson (@yetanotherrsole) reported

    @SkyHelpTeam Hi my Broadband is down and my wife works from home this is causing a big problem is there an issue in the wakefield area?