Sky Outage Report in Enfield Lock, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Sky outage reports came from the following cities: Enfield Town, Dagenham, Ealing, Wood Green, Holborn, East Ham, London, Leyton, Hampstead, Paddington, Romford, Poplar, Harringay, Hackney and Cricklewood.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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Frankie McCamley (@Frankie_Mack) reported from Camden Town, England
@SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
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Ashley Conlan (@aconlan82) reported from Harlow, England
Anyone else’s @SkyUK gone down due to storm! Missed Kanes goal 😡😡😡
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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Frankie McCamley (@Frankie_Mack) reported from Camden Town, England
@SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
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Lynn rr71 (@LynnRr71) reported from London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani (@azrauk) reported from Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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Andrew 🇺🇦 (@Bigglesdaf) reported from East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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Lisa (@Lisamarie0410x) reported from Enfield Lock, England
@SkyHelpTeam please can somebody help, my elderly dad has put his pin in for the AJ fight thinking it would tell him the price. It didn't. It automatically purchased it and he still doesn't know how much he has been charged?
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England
@SkySports Terrible goalkeeping. End of...
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MG (@arnau99999) reported from Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Will Fordham (@willfordhamx) reported
@SkySports fix the qpr link you useless melts
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Carol Clarke (@fly62) reported from Frimley, England
Why don’t sky treat their existing customers well ?? Why only offers for new ones. What a waste of time to close account and then rejoin. Sort yourselves out. @SkyHelpTeam #badservice
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David Preston (@Crazy_DavidP) reported
@SkyHelpTeam My Sky is being Cancelled, All the games on the red button not showing the right games and no PNE Game. Not paying for this **** service
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DD (@DMD_QPR) reported
@SkySports why is the red button for QPR not working ?
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Rob Warburton (@Rwarby2001) reported
@Aim_YC @SkySportsRL @SkySports Might have sorted it as don’t seem as bad
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kels (@kelseabx) reported
@SkyHelpTeam To wait another 5 days for a different engineer whose probably gonna leave and not fix the problem again, im a 21 year old female this would be the fourth random man I’m letting into my house in less than a week&they don’t even seem to be fixing anything why am I letting them in?
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Rhiannon Lewis (@RhiannonEve) reported
@SkyHelpTeam Hi Graeme, this still doesn’t seem to be working - is there any ETA for a fix? Thanks!
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kels (@kelseabx) reported
@SkyHelpTeam you guys are literally losing my hundreds if not thousands of pounds sort out ur **** pls, ive had 3 engineers out in a week and still no wifi? What am I paying my bill for im confused? The pretty lil box in the corner to stand and do nothing?
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David Martin (@stormscrazydave) reported
@SkySportsRL @SkySports treat the sport with contempt. Everything seems cheap. Whether it’s the pre season advertising, (going up steps on I site closed to public) Pre/post game showing the same clips from years ago. Interviewing coaches during the game Rarely on sky sports news or adverts
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lou (@louiemack20) reported
@Crazy_DavidP @SkyHelpTeam I’m trying to find Watford game. All I can see is the stupid golf