Sky Outage in Borehamwood, Hertfordshire, England

@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

@MuhammadZararZ1 @SkyCricket @SkySports Never seen so many cliches used in one paragraph 😂

@jazzanovaboat @SkySports @Aggerscricket Great shout, it’s always slightly delayed so I never bother

@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

@SkyHelpTeam It's quite simple really. I have sent a message to you on your mysky app and if Sky is not working by COB Monday, you can collect your boxes on my pavement. Skyq makes Lotus notes look good!

@SkyUK We’ve been on the phone with you for an hour and you still can’t send an engineer until 20th!!! Can you improve the phone call service if I PM you as this is disgraceful. No TV for a month if we have to wait till then!

@SkyUK still no service on my TV 2 weeks on! Useless!!! Thank god for Smart TV so I’m not missing everything on @LoveIsland

@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

@SkyUK fix your broadband speed

Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

@SkyHelpTeam The solution to having issues with my sky box is ph upgrade to sky Q and pay us more monies. Absolute terrible service!

@prickettboy3 @premierleague The market determines what consumers are willing to pay to watch live football. If the @SkySports price was too high for fewer matches, then presumably customers can cancel.

@SkyHelpTeam @SkyUK - feel so let down by a multi billion pound company who clearly doesn’t care about customer service.

@SkyHelpTeam @SkyUK - just wasted another hour of my life on the phone. Sky do not want to help. Sky do not want to fix my problem. Sky do not care about me, or my 12 years of loyalty. I have been treated appallingly. All I want is for my faulty Sky Q silver box to be replaced..

Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!

@SkyHelpTeam I’m aware of this but I didn’t actually go through with the deal, I just had a couple of deals in my basket deciding which was the best one. I closed the tap and never agreed to proceed with anything

@PeabodyLDN really need to sort out our @SkyUK dish.. two weeks of no signal is really *************** now.. was told it should be sorted by the weekend and still the signal is dropping out all the time. Can't watch @gmb.. really annoying 😤

@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept

It's our Gutter press and TV that give such a false impression of 99% of football fans 😡 @talkSPORT @SkySports @BBCNews @itvnews And by far the worst @TheSun

I’m watching #riviera on @SkyUK but more fool me. What a contrived load of utter shite. Honestly. Awful.

@SkyUK I can't be doing with sky anymore.. had satellite issues for past month.. and just ended up with a rude person at end of phn who refused to think it was box or dish.. and paid for a movie and dvd over a month ago and still no dvd yet I got charged for it.. going elsewhere I think

@SkyUK seriously, you automatic phone system is diabolical! I'm on the verge of cancelling my sky so I never have to speak to it again

Had problems with my Sky Broadband the last 3 days, if I’m honest Sky have the worst broadband there always seems to be a new issue🙃 need to switch ASAP @SkyHelpTeam

@tims50ave_tim @SkyUK And if he is sacked, I will cancel mine. There, your threat's pretty worthless already.

@TalkTalk that could help me but hurrah for @SkyUK while I was waiting over an hour to sort it out. Sky contacted TT and now sorted. @TalkTalk nothing but issues recommend to steer clear!

@TalkTalk so frustrated lack of support and service. Customer in cooling of period. Now moving to @SkyUK but @talktalk talking rubbish. Even engineer told me they don’t know what they are going!!!!

@SkySports why is the signal so terrible all the money you pay 🤔

@SkyHelpTeam my optic fibre internet has gone down again, how is it living in London paying top whack for my internet and I have so many outages. Sky haven’t sorted this out and I’m totally fed up. Pay for extra tv in bedroom can’t even watch bbc as no internet! #annoyed #rubbish

@graememarshall4 Worst Brom😂😂😂😂 Coming next season - 30 live Worst Brom games on #skysports

Disgraceful treatment @SkyUK. You should try to keep customers through product and service not bullying people in difficult circumstances.

Stop cutting to these shit commentators.. so cringy skysports

@MattChammings But according to @SkySports (Klopp TV) they were never 10 points clear 😂😂😂😂😂😂😂

@SkySports wow Liverpool fans cheer Brighton goal. Switch to city goal and full minute later the goal goes in. Terrible

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@SkyHelpTeam how do I remove Talk Anytime Special and Voicemail 1571 I need to bring my bill down each month and that will make £12 difference

Here we go Monday night @SkySports Liverpool fc football night 😴😴😴😴😴 boring as ****

@SkySportsPL @SkySports ok you can now take the commentators mouths off of Klopps ****, you biased bunch of nonces. Fk me never heard such one sided commentary. Bent ref helped get the FA their wish.

@SkyHelpTeam @alisoncoote Doesn't sound "great" to me. Also a week to restore the service doesn't sound "very quick" either.

@DewsTips @SkyHelpTeam That means they must be having a problem at their end. This oddly makes me feel better. 😊

@PGACricket @SkyUK Nope not a sausage so it’s soon to be a former Sky customer after 20+ years, their choice.

It's taking way too long to sign Bruno Fernandes and Harry Maguire. Its like your (Ed Woodward) running time down to save money when we should be spending right now @ManUtd #MUFC #TransferTalk #SkySports

@nate_pooreodigy @ErrolWisdom @KXNGB33ZY @BleacherReport @SkySports @brfootball Yeap. And I never said that Dembele is better than Neymar it’s just that we’re giving them a 22 years old guy with too much future when we can offer another guy for example Rakitic

My broadbands been on and off for atleast 8 days now, I'm paying £30 a month for something that only works about half the time... Tried getting in touch the last few days but it doesn't seem to be getting anywhere. Help on go to fix this would be appreciated @SkyHelpTeam @SkyUK

Bmt Sky WiFi is shit Yo @SkyUK **** you and your WiFi

@sintas_pedro @YonaMzigu @zakklemmerrr @beedgreat @L_M_M_99_ @LukaJovicSZN @brfootball @SkySports You are deluded like managers and players haven't said the same about Ronaldo you just sound stupid ....

Money you pay for @SkyUK and you get shit like overlord

Dear @SkyHelpTeam we decided to cancel our TV & internet with you guys to save a buck or 2. We went with @bt_uk They have messed us about and we are super sorry we left you. Can you please take us back. We will never be bad again.

@craigymcmillan @SkyHelpTeam Yes - and that’s what I do ... a few times a month ... I’m getting fed up of running up and down the stairs, especially at 4am Sigh!

@BeckyBarrister @NotMyFngProblem @SkyHelpTeam Force them to do a wire connection upstairs. They always work issue downstairs. Though occasionally have issues as it tries to connect my Wi-fi in my library. Go into settings see if you have 4 ticks ... C

@rusheurope @SkyUK Did you get longer than 24hours after your install, your lucky if you did, and sky customer service cant see why your not happy when you your tv and broadband stops working after a day, we will get an engineer out in few days, absolute joke