Sky Outage in Walthamstow, Greater London, England

@SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!

@SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

@SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄

Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam

@SkyHelpTeam can’t book an engineer to a flat online. 45 minute wait on the phone and no satellite signal since the 8th February. Absolute joke

@SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

@andystock22 @SkySports @btsportfootball @EFL @SkyUK Ah ok thanks for that but I can't believe how bad it is - I've got an eye condition and rely on replays to see what happened - dreadful

Missed both bloody goals now what a useless service @skysports given up now - might as well watch Abu Dhabi TV you've obviously left no corner uncut in bringing us this extravaganza - you need to see how @btsportfootball do it they r light years ahead #Championship #BrentfordFC

Missed both bloody goals now what a useless service @skysports

@SkySports what is going on with your red button games - watching #BrentfordvLeeds it's like a dodgy streaming service - 1 wobbly camera at head height, no zoom shots or alternative angles not even replays on goals; you can't rewind either - crap #skysports watch @btsportfootball

@SkyHelpTeam once again I cannot access my email from my phone or tablet. It last synced yesterday morning and won't accept my username and password even though I can get in to my messages via laptop. Same issue every few months since you moved to Yahoo. Please sort this out.

@SkyHelpTeam Enter, but you will never win!!

@SkySports Your teleprinter is SHIT! Goals about 20 minutes after the event, half time scores just appearing!

@SkyHelpTeam I had informed sky in advance regarding scaffolding when booking the visit which was a week ago. They should been informed and came with a solution. I wasted a whole day which I had to take off from work

@SkyUK haven’t had signal for a week engineer visit and they can’t get in the scaffolding to fix it due to regulation. Told just going to have to wait until it’s down #nohelp #fuming been a customer for 10 years #charming

@SkyHelpTeam another day of appalling service. A compete lack of information, leaving it to the customer to constantly chase for updates. Cancellations, unconfirmed appointments, no updates, and I’m already being billed for nothing. No router yet either.

Hold on! how come @SkyUK is not giving me a #vip reward! Is this just conning customers as usual #sky #complaint #broadbaster #fraud #ripoff #10years #digital #tv #broadband #uk #london #dodgy

@SkyHelpTeam HI sky I've noticed a software bug on your new router which adds sky boost. When u change the bandwidth on the 2.5ghz from 20mhz to 20/40mhz. Sky q doesn't work at all.

@TimTimadkins4 @SkyHelpTeam Having exactly the same issue. Works on other things, but not the iPhone Mail app.

@SkyHelpTeam Fine I’ll be cutting cables and removing it my self, not my problem

@stevecobb1965 @Mr_Adam_BM @SkyFootball @SkySports It wasn't about right or wrong. Fans made the chant. Fact. I didn't like it & said I hope they go down. My opinion. I'm Entitled to one. A Fan said it was a minority & the club reacted. Fact. Issue closed. I'm sorry if you feel offended, but I won't hold my tongue on twitter.

@SkySports having Roy Keane on for a Liverpool v Man Utd game is terrible. He is not capable of giving unbiased, expert opinion. Boring.

@RickSpur @SkySports Take the god damn money Levy

@SkyHelpTeam Hi, I booked an engineer yesterday due to issues with my sky q mini box and I received email and txt yesterday saying engineer will arrive today between 8am and 5pm and no one bothered to show up.

When your sky broadband is running sooo slow even the Broadband Speed checker is struggling 🤔 @SkyHelpTeam

First day of the new beer . What a success . Pumps not working !! Levy obviously has a hand in this too . At £5.69 a pint I bet he gets this fixed quicker than the transfer policy #SkySports #THFC #levyout

@SkySports football is dead if that west ham goal is deemed no goal. Go **** yourselves stanley park you are all complete *****

@NaomiEco39 @SkyUK Somebody’s never been to Becontree Heath Leisure Centre pfft

@ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV

@JennBridge @SkyHelpTeam I’m living in England now - I cancelled sky when I was in Jersey due to regularly poor signal

@SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

@SkyHelpTeam It is definitely not the best way to fix it. Check your records EN8 7EW is the postcode. You need to fix it

@SkyUK any chance of you sorting out your shit/ non existent WiFi

Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

I am not gona front I am disappointed in this because @GNev2 made a massive point and everything he said was right and bang on and then @SkySports ruined it with that stupid statement at the end they should have backed Gary up simple as that

@tammyabraham byou are the biggest piece of crap in Britain. Liked you up today when the VAR gave a red for son and you celebrated the dicision and got your fans singing. Hope your ankle breaks in the coming weeks. #MOTD #skysports

Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience

Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam

@SkyHelpTeam It wasn't just today. I tried multiple times at different times of day over the past few weeks and it was never available. Today I called instead but was on the phone for an hour and still have not received the promised call back.

@SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service

Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!

@SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime

@SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...

holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

@SkySportsPL @SkySports That is piss poor from Everton

Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

@SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

@SkyHelpTeam Hello wagers, can you tell your bosses that they dumb as shit and provide such a DOGSHIT service. REAL TAWK man REAL TAWK.

Only got @SkyUK TV installed last Thursday. Tonight is the 5th time since then I've had to unplug and restart my HD box because its not getting satilite signal! Can't get anyone to come and look at it until Wednesday! Less than impressed!!

@SkyUK I have spent 1 hour 42 minutes and 26 seconds on the phone to sort out my Sky account. It was worth every second as a very friendly Omar from the Glasgow Service Centre, 100% sorted everything for me. I hope that he gets the recognition he deserves. Thank U Omar & @SkyUK

@SkyUK #Broadband: is crap and drops frequently, especially the past couple of weeks Also @SkyUK #Broadband: oh hai, we’re putting our prices up Guess I’ll be switching this weekend 🤣

Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

Cancelled @SkyUK after 20 days of let downs getting our Wi-fi started and poor updates... now with BT who instantly set us up with hotspot until we get our router... I couldn’t recommend them enough.

@SkyHelpTeam Sure, no problem

@GeorgeBevis Hi George, for the last few months we’ve been using a Smarty 4g sim, unlimited data, £18 a month. Had @skyuk broadband fitted yesterday, and it’s slower!!! We’re going to cancel and stick with the sim.

@SkyUK provide some of the worst service, both technical provision and customer facing, service that I've ever had the misfortune to encounter.

@SkyUK @SkyHelpTeam has worst customer service ever! I am a new customer. I had install date on Sunday. Waited home all today & engineer did not show up. Rescheduling complete nightmare. Everyone I speak to has a “computer says no” mentality. I will cancel my subscription #Sky