Sky Outage in Ilford, Greater London, England

@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

@Les5175 @VodafoneUK @SkyUK Having the exact problem.

@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap

@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky

@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

@SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.

@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

@SkyUK dont look after your existing customers daylight robbery, bunch of thieves. Customer for 17 years and still have an original box but wont come out to look at a box unless they get £125 so no tv

@harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves

.@SkyUK as always bad service from you someone promised to get back to me by the latest on Friday night told me to bear with them...monday ....still haven’t heard from you!!!

@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

@SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by

@SkyHelpTeam Sorry it wasn’t working for me, so decided to pay for it online and see if that worked. It came straight on. Thanks for no help wot so ever @SkySports

@SkyHelpTeam Absolutely disgusted with @SkyUK service. Been a customer for over 12 years, my friend pays £10 less than me for more services. Your customer service tells me “you can cancel if you want”!

Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.

Said it once, say it again... **** off @SkySports

@SkyHelpTeam To upgrade to SkyQ I’m an existing customer, looking to see if can get a better price for install

Why doesn’t the ref go to the monitor on the side of the pitch while stockley Park are reviewing the incident so he can discuss it with the other refs so he can look at it as well. In the time most decisions are made the ref could see the incident again with them #var #SkySports

@SkyHelpTeam Hi, we got Sky Q installed yesterday and this morning we are getting a no signal message. Bright sunshine outside so nothing to do with weather

@AJ97777 @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I will. United are shit. 8 points.

@SkyUK hi guys can you please let me know how to cancel my contract as it finishes in November.... #skymobile @SkyHelpTeam

Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!

Without doubt @skyuk are simply the worst customer service center i ever experience. Never had a call answered in under 20minutes. The voice recognition software is awful and when you do reach someone - they can never first time fix

@SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK

@SkyUK my internet not working since morning

Can’t believe how @SkyHelpTeam have treated me in the last few weeks.i have been a longtime good customer and this week I explained that I payed my monthly fee they say it got lost in the system I sent prove and after paying 140 quid they’d cut me off #discusing going elsewhere

@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎

@SkyUK can't wait to leave your disgusting fibre broadband service. Online game is a joke. Lag and choppy online play constantly 😡😡😡😡

@SkyHelpTeam why is your fibre broadband so poor with online gaming I can't wait to leave 😡😡😡😡

@SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks

@SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.

@SkyUK just check my future bills. And guess what it's gone upI'm a loyal customer and have been for years yet getting treated like that. Is it money sky only care about and. Not its customers 😭😭😭

@SkyHelpTeam @Bearstrader6143 Nothing been posted since 1710 not great customer service or communication for a “help desk”

@SkyHelpTeam oh pants just settled down to watch a film I rented last week and it’s gone! I didn’t think there was a time limit 😩

Good Food TV channel has moved with Food Network! Its annoying, as now it doesnt provide subtitles no more. Someone that is impartially deaf. Its not easy watching it. Please provide the subtitles!! #subtitle @GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf

Sky q won’t download anything, says Queued, then failed. Internet is working fine, I’ve reset both sky q box and mini box still not working @SkyUK help please

@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

Good investment, this @SkySports package. 3 channels all showing the exact same shit for nearly 4 hours. And none of it is CL football, just losers chatting in a studio interrupted, by tons of adverts. What a waste of money.

@SkySportsPL @SkySports No, please do **** off sky, always making excuses for em

If you're considering @SkyUK - don't bother. Worst customer service.

@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

@SkyUK can someone please help been on hold to purchasing fo 90 mins and still not picking up to find out where my blu ray I've ordered is

@SkySportsPL @SkySports Stupid blond *******

@SkyUK worst WiFi outchea

@SkyHelpTeam HI there my issue was fixed but it's very unusual that sky don't have a default sim pin which means the user has to block the sim enter the puk code then enter a new sim pin. Ur web site also gives out the default sim pin on sky mobile Sims which is a security risk

@SkyHelpTeam HI there yesterday I posted a question asking what is the default sim pin on sky mobile as this is a security concern I was surprised no one got back to me also call forwarding is not working at all.

@Andy_B1997 @mrpcoIIins @SkyCricket @SkySports Without the 🐐 we were rubbish. Two poor ashes teams tbh. Bowlers even, just smith made the difference.

@SkyHelpTeam HI there call forwarding on sky mobile is not working

@FrancescoZabot1 @shamacle @SkyUK Nope. New name new customer regardless of address.

@SkyHelpTeam my internet not working again

@FrancescoZabot1 @SkyUK Cancel your contract and open it in your partners name

@WRITERachael @SkyUK @SkyHelpTeam I had something similar with Virgin Media some years back. Cancel your contract!

@SkySportsDarts @Gezzyprice @SkySports @MvG180 Anderson has gone back to before he was world champ. Not willing to work or practice on his game. Relying and turning up and hoping his natural talent will carry him through. The fans deserve better. Expect him to slide down the rankings now.

@SkyHelpTeam please can someone help me with my sky email account, it wont let me in to my account with the right password

@JoshMoffatt8 @SkyHelpTeam That’s progress. They’ve refused to even scale up my problem. I’ve just hit a brick wall straightaway.

@SkyHelpTeam @JoshMoffatt8 I doubt it will be resolved. Their refusing to help with my problem at all. Oh no, sorry... they‘ll help if I pay them more money!

@virginmedia Unbelievable company.. get charged £240 when moving due to their limited service.... Why did i ever leave @SkyUK

@SkyHelpTeam your wifi in stockport is so slow sk4 area I'm on the verge of cancellation