Sky Outage in Poplar, Greater London, England

@Andy_B1997 @SkyCricket @SkySports Hope they drop Paine, more clueless then Kim Hughes, our worst captain ever!

******* these three mongs on #skysports sound like they're at a bloody funeral! #LUFC

Surely I can’t be the ONLY PERSON who CONSTANTLY has issues with my @SkyHelpTeam @SkyUK

So @SkyHelpTeam are ignoring my plea to help..... really great customer service I’m experiencing. I guess they really want me to phone them on the phone that’s not working!!!!!!!!!!!

@VanGough4 @SkySports @SkySportsRugby I’m ringing to get a deal or cancel - they’re an English not British company

So my Sky Q remote isn’t working @SkyUK and I’ve been on hold twice & the phone keeps hanging up. HELP please 😤

@SkyHelpTeam Been waiting all afternoon for an engineer to install my Broadband and have received no visit or call with an update. Also been cut off from a call with your help centre. Service has been absolutely appalling.

@SkyHelpTeam not the greatest service I expected for paying nearly £40 per month for home tel/Broadband, 1mont poor service and it just feels no one is interested in getting it fixed, feel really let down. I am takin service back to EE.

15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

@Godfrapster @SkyUK You need to pick the cancel option ... that’s tends to pick up quicker!

@SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice

@SkyHelpTeam the Sky Go app on the PlayStation is honestly one of the worst functioning apps of all time. Absolutely useless.

When I see arsenal are apparently signing David luiz tomorrow all I think of is that 7v1 Germany win and how bad he played #afc #TransferNews #SkySports

@virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

@LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

@SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.

@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

@SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account.  Please contact 03442411280"

@SkyHelpTeam help! No wifi 24 hiyrs after engineer called 😡😩

@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

@dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.

@dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.

Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!

@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home

@SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse

@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.

@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

Top stuff from @SkyUK making the World Cup Final free-to-air. Now just sort out biased @BethRigby @KayBurley and @adamboultonSKY and you have a customer for life!

@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

@BillyMorrisBoh @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports If the @fooballergay is #CAFC we’ll sing his name because he’s #CAFC and you can find somewhere else to watch your football if that’s a problem. Hope @CAFCofficial ban you for your attitude.

@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.

@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

Disappointing to see Poch making excuses on @SkySports. Transfer window still open, players unsettled. Ridiculous. Admit that the tactics were wrong & the performance was not good enough. Whatever the problem with Super Jan is, sort it out! #TOTNEW #COYS

@SkySportsPL @SkySports penalty every day of the week & twice on Sunday. The defender basically dives in front of the striker (Kane) bringing him down. Again VAR isn’t the problem it’s now becoming clear it’s the people chosen to make the decisions. Therefore, I personally think we are no better off.

@SkyHelpTeam any help with my internet it’s been shocking the past week or so I’ve got sky fibre unlimited and am getting speeds in my room of 100kb per second and less

@SkyCricket @SkySports The problem for England now is the hype. If the next test was starting this week momentum would be with them but two weeks and Smith back will give Aussies chance to regroup. Aussies only need one from two to retain Ashes!!

@SkySportsPL @SkySports Clear penalty. Lascelles deliberately falls into Kane, poor decision again from VAR

@SkyHelpTeam is there an issue in the bishopbriggs are with tv

@SkySportsPL @SkySports He never even said what you quoted. Muppets

@SkySportsPL @SkySports Defo penalty but human error rules it out, this is why VAR will never work cus there will always be human errors! #getrid

@SkyHelpTeam why do you **** on with peoples passwords, resetting them changing what is allowed for a password when a user already has a password set so that when a user comes to log in after you ****** on with

@kylemacd01 @bt_uk @SkyHelpTeam So what I have learnt here is neither Sky nor BT give a toss and are blaming each other, meanwhile everyone still pays and get fobbed off. Terrible way to treat customers.