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Sky outages and service status in City of London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 53 outage signals in the last 24 hours around City of London, including 52 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 14, 3:12 AM GMT+1.
  • 57% Internet (57%)
  • 15% Wi-fi (15%)
  • 11% Phone (11%)
  • 7% TV (7%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, City of London, Islington, and City of Westminster.

CityProblem TypeReport Time
London Total Blackout 2 hours ago
London Internet 4 hours ago
London Phone 7 hours ago
City of London Wi-fi 7 hours ago
London TV 7 hours ago
Islington Phone 7 hours ago

Nearby cities with recent reports

London

70 recent signals

2 hours ago
Islington

2 recent signals

7 hours ago
City of Westminster

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • ErayM2014
    Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?

  • markslopez1
    Mark Lopez (@markslopez1) reported from Islington, England

    @SkyHelpTeam Impossible to get through to anyone! I’ve had no internet or phone line for at least 16 hours! Can anyone shed any light on this please?? Absolutely ridiculous! I’ve had sooo many issues with this over the years. Simply not good enough.

  • Steve1London
    It's Just Getting Worse! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    God almighty @SkySports who picked #MickMcCarthy as a commentator? He's awful; boring & flat - there MUST be other people available #Brentford #SwanseaCity

  • BeckfordMalachi
    Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • shafeez87
    Shaheer (@shafeez87) reported from City of London, England

    @SkyHelpTeam Sure, I know that. Doesn’t change the point though that I’ve spent nearly a day and am nowhere close to getting my query resolved. The bureaucracy won’t dent my perseverance though to get a solution. @Ofcom @SkyUK

  • Berniebee8302
    Bernardine 🇬🇩🇬🇧 (@Berniebee8302) reported from Islington, England

    @SkyHelpTeam what is going on with the board band issue?

  • Steve1London
    It's Just Getting Worse! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    God almighty @SkySports who picked #MickMcarthy as a commentator? He's awful; boring & flat - there MUST be other people available #Brentford #SwanseaCity

  • twotsky
    ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • FinleyTheFloof
    🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • der_tee_
    Tev (@der_tee_) reported from London, England

    The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam

  • TrudaSpruyt
    Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • LynnRr71
    Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam Yes and it says service is operational however the internet has been dropping in and out all morning and a quick check of Twitter makes it pretty clear that many other people in Islington are having the same issue

  • Drjot
    JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • jackjctaylor
    Jack Taylor (@jackjctaylor) reported from Islington, England

    @SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?

  • IngaDR
    Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • jsphcrft
    Joseph (@jsphcrft) reported from Islington, England

    @SkyUK Help, our wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?

  • Rex_Comms
    Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • TrudaSpruyt
    Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • grdoangel
    Greg Ohm (@grdoangel) reported from Islington, England

    @SkyHelpTeam we have had no broadband service for at least an hour which has followed all day of dropped connection and last week on Tuesday. Please fix as we are both WFH needing internet.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard95646711
    Richard Armstrong (@Richard95646711) reported

    @SimonBeeby1 @SkyHelpTeam All the family has sky mobile and we can’t call or receive anything. Fuckkng joke. Both kids are out can’t get in contact. @SkyHelpTeam are ****

  • mikedeeble
    Mike Deeble (@mikedeeble) reported

    @SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service

  • Bantamigo88
    JamieB (@Bantamigo88) reported

    @cxdi55 @skytv @SkyHelpTeam Did the same, threatened to cancel and initially they couldn’t do any better, then all of a sudden they offered me fibre broadband for 24 quid and sky stream for 20 quid.

  • ANTxMC
    🅰️nthony Mc🅰️llister (@ANTxMC) reported

    @TeamYouTube I can't because its the App on my SkyQ. I have checked & im not having this issue on other devices so its possibly a @SkyHelpTeam issue? Seperate to this, i would like for the option to manually adjust my videos again in 'watch later' as the drop down menu has disappeared.

  • stephenmcginn
    stephen mcginn (@stephenmcginn) reported

    Cheers @SkyHelpTeam I had to cancel my evening calls this evening, due to no network!!! 🤡

  • Maybushsaint72
    Andy Haylor (@Maybushsaint72) reported

    @PaulWal31757774 Premier League “Top 6” is all they are interested in. Lost me as a @SkySports customer 2 years ago after being with them 20 years. Got sick of it in the end.

  • kellysm45174138
    kellysmith (@kellysm45174138) reported

    @SkyUK @SkyHelpTeam I can’t call on my mobile please help me

  • gp22052003
    Lord GP - A Bad Legend (@gp22052003) reported

    @BarcaUniversal @SkySports I'd like to leave but I will give everything What the holy ****?

  • LFC_DieHard99
    Zain (@LFC_DieHard99) reported

    @cxdi55 @skytv @SkyHelpTeam Your all new customers at one point of service, so everyone gets that initial discount. After that, you pay the standard prices, don’t see anything wrong with that.

  • jahockney
    Julie (@jahockney) reported

    @SkyUK are you actually on here or just ignoring us to avoid discussing a problem