Sky

Sky Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in City of London, Greater London, England 02/04/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near City of London, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Hackney, City of Westminster, Erith, Hounslow, Ilford, Newham, City of London, Mitcham, Wandsworth, Chingford, Enfield Town and Northolt.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • The_Woodsy Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • fulhamnonny Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam your support is bloody awful!

  • sid_sollis Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam I need help with my account. Why don’t you have any basic account support?

  • ascott2469 Andrew Scott (@ascott2469) reported from Walthamstow, England

    @HotspurRelated @skysports is full of ****

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam So when did Sky take over my service please??

  • placesIlove alex forsey (@placesIlove) reported from Walthamstow, England

    @SkyHelpTeam impossible to get support what’s wrong with your support????

  • 7_Cannon Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam It took me to “needs an engineer to look at the problem”

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam This is so slow!!

  • 7_Cannon Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam No it says no issues listed Same as the last 2 times it went down this week and Twitter was flooded with sky broadband failures in Islington

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • magical_78 NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • 7_Cannon Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • soemoethu1982 Soe Moe Thu (@soemoethu1982) reported

    @DamienDamo200 @SkyHelpTeam Down in OX11

  • lynncrawford83 Lynn Crawford (@lynncrawford83) reported

    @SkyHelpTeam can you put a message up for Oxfordshire as it looks like everyone in Oxfordshire has an issue. Is a central thing?

  • soemoethu1982 Soe Moe Thu (@soemoethu1982) reported

    @ruthygarcia @SkyHelpTeam It doesn't work for me too. I m also in Oxfordshire area.

  • _JessWells Jessica Wells 🦥 (@_JessWells) reported

    @SkyHelpTeam This is the third time on the last seven days that our internet has gone down. The online checker does nothing and the signposting for customer service is shocking. Sky Heal is telling us there's nothing wrong, but contradicts itself when the checks are done.

  • lbellion Lee Bellion (@lbellion) reported from Kennington, England

    @SkyUK Is your SKY Broadband in Oxford not working? #skyinternet

  • ruthygarcia Ruthy (@ruthygarcia) reported

    @SkyHelpTeam Missing meetings and work delayed for this. We really depend on a good internet connection now that a lot of us WFH. Please, could you help us reporting the issue with urgency?

  • andrewpdyson Andrew Dyson (@andrewpdyson) reported

    @SkyHelpTeam Yes got there in the end (very weak signal out here) and confirmed the outage. Looks like an early lunch break today!

  • leannemacduff leanne (@leannemacduff) reported

    @SkyHelpTeam @DamienDamo200 Other work colleagues have mentioned the same issue. My status says it's good, but it keeps dropping. It's been glitchy for a few days. Can @SkyHelpTeam also escalate the issue for investigation?

  • ChrisFirth Chris Firth 💙💛 (@ChrisFirth) reported

    @SkyHelpTeam broadband down Cowes Isle of Wight. Internet help not working, please advise.

  • andrewpdyson Andrew Dyson (@andrewpdyson) reported

    @SkyHelpTeam @jschofield92 Problems in OX11 too. Internet light gone solid orange. Came back on briefly but now gone again. Glad it's not just me!