Sky Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: Welling, London, Islington, Southwark, Tower Hamlets, Orpington, Croydon, City of London, Kensington, Paddington, Harringay, Northolt, Hounslow, Hackney and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Welling |
TV | |
| London |
Phone | |
| Islington |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle
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Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Times 2
(@Chu_Times2) reported
from
Hackney, England
@SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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Sadia 🇵🇸
(@saadia79) reported
from
Ilford, England
@SkyUK there's no signals at all. Can't use WiFi. Rubbish service as usual. Since 3pm no service. Why I am paying @skytv @SkyHelpTeam can't watch anything at all on my days off 🤬🤬🤬🤬🤬
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Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Daft Familia
(@DaftFamilia) reported
@SkyHelpTeam Aah .. good morning @SkyHelpTeam it’s high time you have better customer service than what you just portrayed. @OpenreachHelp had resolved the issue and closed it. You are asking about how can we help : Answer your phones 63 mins queue time is ridiculous ! Invest in service
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Lyn Magee
(@LynMagee1) reported
@Digital_Dru @PSClarke28 @SkyHelpTeam As usual no update from sky and no broadband. Haven’t followed up on it today, but I do have a note of when I logged the issue with them and when I raised the complaint so should be in their records
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Mike Norman
(@MikkyMo73) reported
@SkyHelpTeam If I was out of contract I wouldn't really be an existing customer as all your broadband deals, TV deals come with minimum contracts, and once that contract ends you get another contract. Yet another misleading offer from Sky.
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Mike Norman
(@MikkyMo73) reported
@SkyHelpTeam I'm not out of contract, I'm in contract and currently paying you £36.50 a month for Broadband, but this offer says £25 a month for existing customers. I'm an existing customer, right? So the offer should apply to me.
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Tati
(@TatiKoinange) reported
@SkyHelpTeam @skytv Had to Google what a UHD is. I have never used the sky store coz of the high costs. Will find a way to block it so the child can’t buy any more.
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SDC1
(@SDCForeverMe) reported
@SkyHelpTeam It has to be affordable if you want to keep customers though. My mum says that poor lad looked shocked when she told him that she couldn’t pay anymore.Just so the company owners make their money,thats all. Same as Virgin Media.For once, Sky could don the right thing, but no. 😩😩
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Anthony Ridgeway
(@ants1968) reported
@SkyUK highly amusing that when you contact customer services and they thank you for your loyal service but are more than happy to agree to cancel your contract in less than 5 mins!!!!
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Kelsey Abbott
(@kelsey_abbott) reported
from
Sheffield, England
@SkyUK hello, i am a new customer who signed up after a recommendation. I was told we’d both get the reward after the 30 day cooling off period - this has long passed so would someone be able to sort it please. Thanks
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Julian Wilson
(@JulianWilson4) reported
@SkyHelpTeam I am now 75 minutes into a call to Sky to renew and still nobody answers. Quite appalling service!!
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Wendy Packer
(@wendy_packer) reported
@SkyHelpTeam is there an issue with broadband in the kt15 area ?