Sky Outage Report in City of London, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, Southwark, London, Hackney, City of Westminster, Islington, Ilford, Newham, Stanmore, Wandsworth, Romford, Paddington, Croydon, Harringay and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| Southwark |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
-
eric is qaranstreaming 🇨🇦🇵🇹🏴
(@EricFC_ttv) reported
from
Camberwell, England
@SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!
-
Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
-
Peps
(@peps133) reported
from
Tottenham, England
@SkyUK nowhere if offering a collect+ service as we are all staying at home Please advise how to get box back to you as don’t want to be charged Thanks
-
Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
-
Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports
-
E1 Shenanigans
(@E1shenanigans) reported
from
Poplar, England
@SkyHelpTeam In Feb I called your customer service team before my contract was due to expire. They gave me a new deal for the same price and said it would take immediate effect. This hasn’t transpired, so now I’m paying double. Please fix and refund the difference.
-
Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.
-
Mark 🌈🏳️🌈
(@markselondon) reported
from
Lambeth, England
@SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.
-
Albert
(@Albereit) reported
from
Walthamstow, England
Imposible to contact #sky on any form, not even putting us on waiting list. They only respond on twitter to say "call by phone", which is impossible mission. in two days we will loose our internet connection because of @SkyUK poor customer service. We need a solution!
-
Anna Fergusson
(@FeistyFifties23) reported
from
Kensington, England
@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
-
Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
-
Helen Warr
(@AngelSexBomb) reported
from
City of London, England
@SkySports : It is disgraceful that I cannot close down my sky sports channels!!!! Absolutely disgraceful!!!
-
Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
@SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.
-
Ken Smart
(@ken_smart) reported
from
Bromley, England
@SkyHelpTeam interested in service quality in BR2 very intermittent.
-
Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
Screw you @SkyUK and your insufferably shit internet connection. Screw. You.
-
Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
First signs of the premier league declining was when @SkySports removed @TinieTempah - Written in the stars from the opening to games. When that came on, you knew shit was gonna go down. #fact
-
Lele..
(@lele_loveslife) reported
from
Hackney, England
@SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system
-
scott
(@scottherne01) reported
from
Hounslow, England
@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
David Lees
(@DLeesRealEstate) reported
@SkyHelpTeam please don’t let the cabinet reshuffle distract the Sky Team from fixing the internet (which has been down all day)… Is there any update pls - apart from vague ‘we’re trying to fix it’ line? Happy to send a stamped addressed envelope if that assists…
-
Mr Physhe
(@MrPhyshe) reported
@SkyHelpTeam Also down Manchester (M33), could you give us an ETA when the service will be available again?
-
Christina Lucas
(@Christina____L) reported
@SkyUK wi-fi has been down almost the entire day now for the Manchester area. Having to tether off my 4G which isn’t ideal when wfh. Any update on the resolution ETA?
-
bread
(@Cfc_Jacob10) reported
@SkyHelpTeam Lads I can't play fifa please fix. rivals rewards come out Thursday and I need to win 8 games
-
𝕃𝕚𝕧💃
(@xoliviajayne) reported
@SkyHelpTeam wi-fi is down in the area
-
AlfieBroo
(@AlfieBroo) reported
@SkyHelpTeam Can you Please fix my internet theres clearly a major outage and people need to work what is going on my internet box is saying amber light on internet and no light on voice
-
Debbie Meaney
(@Debbiejm82) reported
@SkyUK my broadband has been down all day with no updates at all on your app to say what the issue is or how long it will be down! I work from home! It seems widespread issue but I was told there was no issue this morning when I called! An update would be lovely thanks
-
Learn studios
(@nath_nj__es) reported
@RMossius @SkyHelpTeam Sorry but it’s the hard truth sky is not responding to anyone they never dk and this happened a few months maybe weeks If we’re unlucky
-
Mark Hanna
(@Huncho86) reported
@SkyHelpTeam Also suffering from internet outage (M33 - Sale). I know it’s probably a very complex issue to sort with unknown timelines, but could you at least tell people what the issue(s) is and based on historic/similar issues what we should expect. Plan to wfh or office?
-
SweetStrikeCasino ⚽️
(@SwtStrikeCasino) reported
@SkyHelpTeam Thanks, but the detail from that link is no more informative than the orange light on my router. If you really don’t have any more information on the problem after almost a full day of investigation then things are worse than I feared.