Sky Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: London, Kensington, Hammersmith, Hampstead, Hackney, Orpington, Poplar, City of Westminster, Barnet, Croydon, Hampton, City of London, Romford, Wandsworth and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Kensington |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Hampstead |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@superhoops10 @SkyUK Online doesn't work
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Shakira Martin
(@ShakiraSweet1) reported
from
Bexleyheath, England
@SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Dave
(@lawman1962) reported
from
Romford, England
@SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
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𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Peter McKay
(@petermc66) reported
from
Hounslow, England
@oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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C_22
(@douglas1_craig) reported
@KSI Not really, Dazn is only boxing. If Skysports main event was Sidemen charity match them yeah I think people would cancel also.
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Mick Bailey
(@Mick_Bailey) reported
@SkyHelpTeam I’m being told that there’s no issues with my broadband via your website but my router is saying otherwise. Been down all day. Tried all of the trouble shooting to no avail.
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Pete
(@petecox1977) reported
@SkyHelpTeam Its still not working, we’ve been without broadband since 3pm on Friday. My wife works from home so we need to know if it will be fixed by tomorrow or if we need to make alternative arrangements. Thanks.
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Ja
(@Jack_Claret) reported
@AnakhaMavila @SkyHelpTeam Having exactly the same problem and have just landed in the US.
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leedslioness
(@leedslioness1) reported
@SkyHelpTeam need help with roaming passport please. 🤞
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Charlotte
(@bish022) reported
@SkyUK your internet in my area is constantly so slow I know the page is coming but so is Christmas…
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Niall Mellors
(@niallfmellors) reported
@paramountplus @ParamountUK yet another evening we’ve had to give up watching #Yellowstone due to your **** streaming. What’s going on. This is a known problem. Fix it! Only saving grace is we have it via @SkyUK so we’re not paying!
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.
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ginny young
(@horseygin) reported
@SkyHelpTeam getting cheesed off with the very poor wifi Im getting at home- we paid to upgrade last year now get under 3 mbps download speed! I work from home and its not good enough!
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Kate Burgess
(@Flutterby_82) reported
@SkyHelpTeam morning! Any ideas h9w long this known issue with sky signal is going on for? Appreciate you're working on it but would like be able to watch some of the stuff I'm paying for 😬