Sky Outage Report in City of London, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: Ealing, London, Bushey, Enfield Town, Croydon, Tower Hamlets, Sutton, Bromley, Lewisham, Brentford, Camden Town, Holborn, Paddington, Streatham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| London |
Internet | |
| Bushey |
Total Blackout | |
| Enfield Town |
Wi-fi | |
| Bushey |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
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Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly
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Susan armstrong
(@Susanar02708336) reported
from
Poplar, England
@AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust
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Stephen Hines
(@hines_stephen) reported
from
Lambeth, England
Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...
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Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@SkyUK no broadband signal in RM1 1af area of Romford why and jump long for
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@Wiitos) reported
@dean_deanson @SkyHelpTeam @DonnaCJ1 Your account, not you. Unless you are telling us that your identity is intertwined with your account. If that is the case then replying to people having issues with Sky is a rather dull existence.
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Mr Potato Head™
(@aborisdrone) reported
@SkyUK absolutely no help at all trying to get Paramount+
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AdAmMaUgHaN 💙💛
(@AdamMaughan4) reported
@skyuk service is absolutely shocking can’t wait to change internet providers
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Just Human
(@rusi_kathoke) reported
@SkyUK get your finger out and stop abusing direct debit mandates and taking money that doesn’t belong to you by overcharging accounts through your incompetence. Things are bad enough in the UK without your Finance Dept’s incompetence making things worse.
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Andy Watson
(@AndyWatson97) reported
@SkyHelpTeam any chance of a response? #complaint
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Airlim
(@Mainstreamlive) reported
@SkyHelpTeam Tried all of it but it’s not working, the app comes up with an error, and the app on the tv doesn’t give me Information
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Stuart 🇺🇦 🇬🇧🇮🇪
(@StuartL57381635) reported
@SkyUK Anyone thinking of going down this route then reconsider- don’t do it …
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David Cheese
(@davidcheese) reported
@SkyHelpTeam And yet no word on the major outage in the NE and when it will be fixed
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Karim Harbott
(@KarimHarbott) reported
@SkyHelpTeam Yes. I’m able to find support pages via Google. None of those things work. This app is atrocious.
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dean deanson
(@dean_deanson) reported
@Daveric79445879 @SkyHelpTeam Sounds like a problem on the line Dave so it would be Openreach at fault not Sky making your threats of going to a ‘more reliable provider’ worthless