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Sky Outage Report in City of London, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: Wandsworth, London, Hammersmith, Ilford, City of Westminster, Harrow, Fulham, Croydon, Camden Town, Dagenham, Southwark, Erith, Stanmore, Hackney, and Newham.

CityProblem TypeReport Time
Wandsworth Internet 2 hours ago
London Internet 17 hours ago
London Internet 22 hours ago
Hammersmith Wi-fi 23 hours ago
London Internet 1 day ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • cycleoptic
    cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?

  • QuantumCaza
    Coffee (@QuantumCaza) reported from Islington, England

    @SkyUK I beg you fix the Wi-Fi

  • markslopez1
    Mark Lopez (@markslopez1) reported from Islington, England

    @SkyHelpTeam Impossible to get through to anyone! I’ve had no internet or phone line for at least 16 hours! Can anyone shed any light on this please?? Absolutely ridiculous! I’ve had sooo many issues with this over the years. Simply not good enough.

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?

  • ABull20151123
    ABull (@ABull20151123) reported from East Ham, England

    @SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.

  • jpph10
    John PP Hunt (@jpph10) reported from Barnet, England

    @SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?

  • Sammie3982
    Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • cycleoptic
    cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!

  • thejollylifter
    Paul (@thejollylifter) reported from Tottenham, England

    @SkyHelpTeam It has. And we moved house the day the service was disconnected…

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • JeffSalmon
    Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GarethLivesey95
    Gareth Livesey (@GarethLivesey95) reported

    @SkySports Nothing wrong with that! He never had hold of the ball..

  • L33ds_Un1t3d
    🤫 (@L33ds_Un1t3d) reported

    @Andy_Doods @SkySports I’m not really sure that’s his issue tbh. Think it’s more that Verstappen gets a free tyre change.

  • josh9171
    josh (@josh9171) reported

    @SkyHelpTeam You contact the tech team and tell them there’s an outage in barking London I don’t pay £60 a month to contact the tech team

  • Denwazza
    Denise Gover (@Denwazza) reported from Alton, England

    @Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.

  • HamiltonsNewPU
    HamiltonsNewPowerUnit (@HamiltonsNewPU) reported

    Races like this this why I'm not sure I'll be following @f1 after this season. More and more horrible tracks coupled with the coverage from HMS SkySports. #SaudiGP

  • gooner19821
    gooner2010 (@gooner19821) reported

    @ashley___04 @SkySports Not a Lewis fan mate just think sporting achievements should be by merit and just being handed it like that is terrible for a sport.

  • wakabbyy
    reba ✨ (@wakabbyy) reported

    Damn skysports commentators are so biased... leclerc literally ran out of room cause perez shoved him into the wall... Where did they expect him to go?

  • spudley125
    Darren Connor (@spudley125) reported

    @_JOSHEDWARDS_ @SkyHelpTeam Same issue in ol14 area

  • peakajy
    AndyY #FBPE #rejoin #JohnsonOut (@peakajy) reported

    Stupid dangerous circuit. Was obvious on Friday. Makes F1 a farce: accept it SkySports, stop talking it up! #SaudiArabianGP

  • ARobery
    andy robery (@ARobery) reported from Canvey Island, England

    What ******** is martin Tyler rambling on about @SkySports ?