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Sky outages and service status in City of London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 7 outage signals in the last 24 hours around City of London, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 19, 8:22 AM GMT+1.
  • 68% Internet (68%)
  • 16% Wi-fi (16%)
  • 7% Total Blackout (7%)
  • 4% TV (4%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 19: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, Islington, City of Westminster, and City of London.

CityProblem TypeReport Time
London Internet 2 hours ago
London Internet 13 hours ago
London Internet 14 hours ago
London Internet 14 hours ago
London Internet 14 hours ago
London Internet 17 hours ago

Nearby cities with recent reports

London

54 recent signals

2 hours ago
Islington

2 recent signals

5 days ago
City of Westminster

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • ErayM2014
    Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?

  • wobblyclark
    Ivan Clark (@wobblyclark) reported from Islington, England

    I think @SkySports @SkySportsPL should mention @WestHam away fans depleted today by train service from Euston failing #COYI⚒

  • Lizzie_Farrant
    lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • shafeez87
    Shaheer (@shafeez87) reported from City of London, England

    @SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom

  • jacquilowe
    Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • shafeez87
    Shaheer (@shafeez87) reported from City of London, England

    @Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK

  • Rex_Comms
    Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • TrudaSpruyt
    Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • kbetteley
    Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • rebeccawicking
    Rebecca Wicking ✡️ (@rebeccawicking) reported from Islington, England

    @SkyHelpTeam Not good enough! This isn’t the price we agreed when I renewed my contract with you. You should honour the price that was agreed. I don’t really care for the reason. You will lose a lot of customers. I’ve been a customer for 9 years and that means nothing to you!

  • didikanyana
    MissDidi 🇷🇼 (@didikanyana) reported from Islington, England

    @SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.

  • ssb316
    Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • WHISKYP3
    WHISKY P (@WHISKYP3) reported from London, England

    @BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

  • NGN1985
    Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MathewMcC42084
    Mathew M Thompson (@MathewMcC42084) reported

    @SkySports I STOPPED WATCHING MIDWAY THROUGH THE GROUPS TRIED WATCHING SONE KNOCK OUT. WILL NEVER WATCH ANOTHER @FIFAcom event or @FIFAWorldCup as this had been a shambles from the start. Disgusting two tier visa rules,breaking the game in to 4Qs,HALF TIME FINAL SHOWS YOUS ARE CORRUPT CUBTS

  • Faaaaaaausto
    F@usto (@Faaaaaaausto) reported

    @SkySports One of the worst indeed.

  • DhammondDale
    Dale Hammond (@DhammondDale) reported

    @SkySports Why didn’t we at least go out on our swords, negative tactics every time. Its like all our managers **** there pants!!!

  • emmo1968
    rob emery (@emmo1968) reported

    @SkySports Worst World Cup I’ve ever seen and the corruption gets worse every four years

  • Abubaka71216117
    Abubakarr Barrie (@Abubaka71216117) reported

    @SkySports Because you are so corrupt, this is the worst World Cup ever look at what happened to Iran Senegal and the others he said this is the best

  • blackbadge9903
    BIGFISH (@blackbadge9903) reported

    @SkySports Hyping your players will never work , u can't compare Saka with Messi

  • JGraveling
    John Graveling (@JGraveling) reported

    @SkySports Utter rubbish. Games have been average, costs extortionate. Worst WC in my lifetime and I'm 72.

  • lukeroyle41
    Luke Royle (@lukeroyle41) reported

    @SkySports **** off Tuchel you negative bell end. Tried to hold on for 40 minutes, we’re not Cape Verde, we England. Sack him. Terrible squad selection and terrible in game management.

  • AussieRaid
    Smithy (@AussieRaid) reported

    @jdevans141 @Turki_alalshikh @EverythingBoxi2 UK viewing figures will be poor with no casuals watching now that it’s not on Skysports

  • Jenzy4685
    JenS (@Jenzy4685) reported

    @SkyHelpTeam this is unacceptable been waiting all day, engineer has cancelled app, no WiFi since weds and customer service is shocking…