Sky

Sky Outage Report in City of London, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in City of London come from postal codes EC4R.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in City of London, Greater London, England 03/20/2026 06:00

March 20: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near City of London, Greater London, England

The most recent Sky outage reports came from the following cities: London, Kensington, Hammersmith, Hampstead, Hackney, Orpington, Poplar, City of Westminster, Barnet, Croydon, Hampton, City of London, Romford, Wandsworth and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomKensington Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomHampstead Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...

  • gjrrox Gary Russell  (@gjrrox) reported from Bromley, England

    @ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • ShakiraSweet1 Shakira Martin (@ShakiraSweet1) reported from Bexleyheath, England

    @SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • djwisednb DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

  • lawman1962 Dave (@lawman1962) reported from Romford, England

    @SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.

  • BeingOmarFaruk 𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported from East Ham, England

    Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • petermc66 Peter McKay (@petermc66) reported from Hounslow, England

    @oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • douglas1_craig C_22 (@douglas1_craig) reported

    @KSI Not really, Dazn is only boxing. If Skysports main event was Sidemen charity match them yeah I think people would cancel also.

  • Mick_Bailey Mick Bailey (@Mick_Bailey) reported

    @SkyHelpTeam I’m being told that there’s no issues with my broadband via your website but my router is saying otherwise. Been down all day. Tried all of the trouble shooting to no avail.

  • petecox1977 Pete (@petecox1977) reported

    @SkyHelpTeam Its still not working, we’ve been without broadband since 3pm on Friday. My wife works from home so we need to know if it will be fixed by tomorrow or if we need to make alternative arrangements. Thanks.

  • Jack_Claret Ja (@Jack_Claret) reported

    @AnakhaMavila @SkyHelpTeam Having exactly the same problem and have just landed in the US.

  • leedslioness1 leedslioness (@leedslioness1) reported

    @SkyHelpTeam need help with roaming passport please. 🤞

  • bish022 Charlotte (@bish022) reported

    @SkyUK your internet in my area is constantly so slow I know the page is coming but so is Christmas…

  • niallfmellors Niall Mellors (@niallfmellors) reported

    @paramountplus @ParamountUK yet another evening we’ve had to give up watching #Yellowstone due to your **** streaming. What’s going on. This is a known problem. Fix it! Only saving grace is we have it via @SkyUK so we’re not paying!

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.

  • horseygin ginny young (@horseygin) reported

    @SkyHelpTeam getting cheesed off with the very poor wifi Im getting at home- we paid to upgrade last year now get under 3 mbps download speed! I work from home and its not good enough!

  • Flutterby_82 Kate Burgess (@Flutterby_82) reported

    @SkyHelpTeam morning! Any ideas h9w long this known issue with sky signal is going on for? Appreciate you're working on it but would like be able to watch some of the stuff I'm paying for 😬