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Sky outages and service status in City of London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 9 outage signals in the last 24 hours around City of London, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 19, 2:41 PM GMT+1.
  • 69% Internet (69%)
  • 16% Wi-fi (16%)
  • 6% Total Blackout (6%)
  • 5% TV (5%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, City of London, City of Westminster, and Islington.

CityProblem TypeReport Time
London Internet 10 minutes ago
London Internet 18 minutes ago
London Internet 2 hours ago
London Wi-fi 3 hours ago
City of London TV 3 hours ago
City of Westminster Total Blackout 8 hours ago

Nearby cities with recent reports

London

49 recent signals

10 minutes ago
City of Westminster

4 recent signals

8 hours ago
Islington

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • N19Local
    N19 Local (@N19Local) reported from Islington, England

    @SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out

  • TrudaSpruyt
    Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • rebeccawicking
    Rebecca Wicking ✡️ (@rebeccawicking) reported from Islington, England

    @sihiggins1985 @SkyUK @netflix I’ve already called themThey couldn’t take it off my bill then had the audacity to ask to rate them over the phone out of 10. Not fair on the advisor, not fair to the customer to be asked in person on the spot!Said they couldn’t remove that fee or the equivalent amount off bill x

  • Huskymannia
    Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • jackjctaylor
    Jack Taylor (@jackjctaylor) reported from Islington, England

    @SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • FinleyTheFloof
    🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • IngaDR
    Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • Mr_K1985
    Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • IngaDR
    Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • porridge77
    John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • didikanyana
    MissDidi 🇷🇼 (@didikanyana) reported from Islington, England

    @SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam It took me to “needs an engineer to look at the problem”

  • CabbieOO7
    CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • verona_vm
    Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • StuartClark930
    Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenO83
    Darren omalley (@darrenO83) reported

    @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

  • Alonso743566891
    jj harbey bean (@Alonso743566891) reported

    @londonbluewatch @SkySports No he doesn’t !!!! He’s not stupid … and neither are we!

  • Scottc2511
    Scott Campbell (@Scottc2511) reported

    @danielsjourney1 @SkyHelpTeam Buy powerline adapters, usually solves the problem.

  • OkelloWendy
    Okello Joseph (@OkelloWendy) reported

    @SkySports We know the agenda but they will never win

  • HantsCastiger
    Carl🇵🇸 🇪🇺 (@HantsCastiger) reported

    @Pleyndamour @SkySportsRL @SkySports I watched on laptop via sky sports App and honestly no issue

  • mellieleeds
    Mel (@mellieleeds) reported

    @SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?

  • Rubes6736
    Rubes (@Rubes6736) reported

    @danielsjourney1 @SkyHelpTeam Buy a Mesh WiFi system. It'll permanently fix your upstairs signal without adding to your monthly bill. Sky lock whole-home coverage hardware behind an extra monthly paywall, so you’ll buy the add-on.

  • TobyCrowTC
    TC (He/They/It) (@TobyCrowTC) reported

    @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?

  • RFC1872UK
    🇬🇧❤️🤍💙🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RFC1872UK) reported

    @Davidatha_10 @EwenDCameron The leagues by and he’s on holiday and you all seem to be missing a very crucial part of why he actually hasn’t spoken about the ****** of the league which is that if Celt*c fans hadn’t invaded the pitch then McInnes would’ve given an after match interview on SkySports where he would’ve spoken about it and he wouldn’t have been silent but he never got the opportunity to do as they invaded the pitch so that isn’t his fault and he doesn’t actually have to speak about it now as it’s been and gone. When I come to think of it, most managers don’t actually speak about things like that outside of TV interviews after the match. Some younger managers may put an instagram post but it’s mainly done via interviews on club socials or the media and as I said, the fact that doesn’t exist from him lies to two clubs, Cel*ic and Hearts. Heart’s social media and networking team should be the ones receiving the flak as it’s them that are responsible for putting out the club content.

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam @PaulRidley5 Well well well. They hoover your money and when you ask for help you get a pathetic, automatic and meaningless message in return. Heaven forbid anyone actually gets any decent service for their money these days.