Sky Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: London, Poplar, Edgware, City of London, Barnet, Paddington, Southwark, Croydon, Enfield Town, Hammersmith, Hackney, Tower Hamlets, Hounslow, Muswell Hill and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| London |
Total Blackout | |
| Edgware |
TV | |
| City of London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
@craigie92 @SkySports @FootballManager @SkyBetChamp @WBA @CAFCofficial @BarnsleyFC Haha dont. Makes me feel shit thinking theres no football
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Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
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Yaseen
(@YaseenR7) reported
from
Stratford, England
@SkyUK Why is your WiFi so bad 😤
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Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
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Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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Devesh Mangtani
(@DeveshSport) reported
from
Camden Town, England
@SkyHelpTeam Our Sky Go Extra suddenly stopped working and I can't find an option to activate or check it online. Help please!
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Elston
(@ChrisElston1912) reported
Didn't take long for the Mickey Lewis sycophantic support to begin, from @SkySports commentators. #SuperLeague #slsalhkr
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Dr Dave Boyd
(@DudesterRecords) reported
@SkyHelpTeam SkyQ box constantly disconnecting from WiFi. Tested and working absolutely fine with high speed on other devices. Tried wired connection, updating firmware, hard reset of all devices - same issue. Customer service don’t seem to care. Considering cancelling.
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Richard Parker
(@VanderBike1) reported
@SkyHelpTeam Wow, had a call from one of your “agents” with regard to contract expiring and renewing. Aggressive sales technique, rude, and everything someone who’s been with Sky 23 years didn’t expect. Recorded at my end and I feel more inclined to cancel than renew.
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Fabrizio Ronemano
(@BigPapaRone) reported
@SkyHelpTeam you’re wifi is terrible, keeps losing internet connection despite receiving a new hub only a week ago
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Marie Edge
(@marieedge) reported
@SkyHelpTeam I sent you video of channel 401 and it's till the same I have not been with you 24 hours and I am having problems already not good 🫤😡🥵
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Mikayla J. Laird
(@MikaylaJLaird) reported
@SkyHelpTeam any help?
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𝐑𝐚𝐠𝐧𝐚𝐫
(@roryselley) reported
@SkyHelpTeam please fix ur service, it's time to goon :(
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Mols
(@dave_mols14) reported
@SkyHelpTeam Sky go app has been showing ‘technical difficulties, please try again later’ when trying to manage devices for the last 2 weeks. Serious problem is it?
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Camilla Sally Louise Latham
(@CamillaLatham30) reported
Not sure what’s going on but when downloading a tv show that is available on sky it says failed no subscription? @SkyHelpTeam it’s never happened before until recently? It does eventually work but not sure if it’s an error at your end?
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The Whinging Warrior 👩🦽➡️
(@Over50AndFrumpy) reported
@SkyHelpTeam Still having problems connecting to BT users using my mobile & landline. This has been over a week now. BT have checked and said Sky issue. When will it be resolved as getting really miffed now.