Sky

Sky Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in City of London, Greater London, England 01/16/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near City of London, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, Southwark, London, Camden Town, Hammersmith, City of Westminster, City of London, Worcester Park, Ilford, Croydon, Poplar, Enfield Town, Harringay, Paddington and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomSouthwark Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • mammahun Anna Antoniou (@mammahun) reported from Tottenham, England

    @SkyHelpTeam sort out your broadband. We’ve had no internet. Sort out your ****!

  • Dr_MHerves María M Hervés (@Dr_MHerves) reported from Paddington, England

    @SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying

  • garethcruse Gareth Cruse (@garethcruse) reported from Enfield Lock, England

    @SkyHelpTeam what is the phone number for customer support? Broadband stopped working

  • dannywatty Daniel Watkins (@dannywatty) reported from Tottenham, England

    @SkyHelpTeam just moved flat and waiting for installation as a new customer for broadband and a tv package and have to wait 3 weeks for this. I know we’re in a lockdown but can anything be done in meantime as working from home with no internet is tough?!

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • Shims_g Glyn Shimell (@Shims_g) reported from Bromley, England

    @virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    @PushGill79 @SkyHelpTeam Ah, thought I was going mad. Help @SkyHelpTeam #skydown in #chingford for days. Keeps dropping signal.

  • CeCeHammond 🌑 Celia Hammond (@CeCeHammond) reported from Camberwell, England

    @SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service

  • SnoWhiteSally Sally (@SnoWhiteSally) reported from Barnet, England

    Is anyone else in #barnet having issues with @SkyUK tonight? I just want to watch shitty tv to take my mind off of the #nationallockdown

  • sabin_mark Mark Sabin (@sabin_mark) reported from Bromley, England

    @SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense

  • gardencourtman Jonathan Fenster (@gardencourtman) reported from Harrow Weald, England

    @SkySportsPL @SkySports Why wasn’t Sharp getting a red card for raking his studs down the ankle of Schar

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FPLBluetick FPLBluetick (@FPLBluetick) reported

    ETH - imoprtant part of presser: source @SkySports "Of course, it's a setback and he's disappointed about it but he's not totally broken because he knows he will return quickly so he's optimistic. He's started straight on his recovery and rehab, which helps to get back soon."

  • eliotg70 Eliot Greenway (@eliotg70) reported

    @SkyHelpTeam Thanks for adding BT Sport to my account - already got it! Charging me more than I already pay BT for it! Charging a month in advance for the service I didn’t need want! Refusing me refund/credit because apparently I was happy paying more for service I already have!!

  • ste_pippen Steven Pippen (@ste_pippen) reported

    @SkyHelpTeam I have a question about Wi-Fi signal booster, who am I best speaking with?

  • askrich Richard Simpson (@askrich) reported

    @DandG_UK @SkyUK Hi Emma, I was more flagging it so that you were aware you have an issue, to help you with other customers :) I'm happy I'm not going to be charged £222 a month!

  • MarkWil59384999 MW (@MarkWil59384999) reported

    @SkyHelpTeam just called sky help and they admitted it's a network issue affecting millions of users. Strange how your website and Twitter team are denying anything is wrong

  • zacbusner Brian Gaud (@zacbusner) reported

    @SkyHelpTeam You've forgotten the Portsmouth area where mobile Web has been sketchy for weeks. You won't pay compensation for it and you won't ask O2 how long it will take to fix mast. Terrible customer service!

  • RichardStevens Richard Stevens (@RichardStevens) reported

    @SkyHelpTeam Another Sky Mobile customer here who cannot receive or make calls (My mum's phone which is essential for medical purposes). I'm on O2 next to her and have no problems. Sort it out ASAP.

  • ha66ie Paul Haggie (@ha66ie) reported

    @SkyHelpTeam hi team. My 'in contract to' date is 25th July. What would be the earliest date I can call to change package or give notice to cancel the service? My payment in July doubles so I don't want that to happen. Thanks.

  • Amourgirl1 Amourgirl 💙 (@Amourgirl1) reported

    @SkyHelpTeam Hi I’ve tried to use Broadband shield today and it is terrible. It doesn’t block adult sites, certain words or domains. Sky buddy could tell me if my kids are doing their home work or watching youtube it was great. Why was it removed. ?

  • DandG_UK Domestic & General (@DandG_UK) reported

    @askrich @SkyHelpTeam Unfortunately I can not see images if you advise me I might be able to help. Thank you Emma F.