Sky outages and service status in City of London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, Wembley, Newham, Ilford, Hammersmith, Hackney, City of Westminster, Croydon, Waltham Forest, Southwark, Orpington, Stanmore, Wandsworth, City of London, and Islington.

City	Problem Type	Report Time
London	Phone	12 minutes ago
Wembley	Internet	1 hour ago
London	Total Blackout	2 hours ago
London	Wi-fi	2 hours ago
Newham	Internet	5 hours ago
Ilford	Wi-fi	6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  the spark (@sparkloaf26) reported 7 seconds ago from Barnet, England

  Sky wifi is utter **** how can it keep going down #skywifi @SkyHelpTeam

• 
  Byron Leigh (@kamon80) reported 2 minutes ago from Walthamstow, England

  @SkySports is anti-spurs. There is no point in listening to the in-studio commentators. I had listened to them when Spurs played Utd, Burnley and now Palace. It is the same crap. Why am I paying for this ****? I suggest people change channels when they are on. #COYS #THFC.

• 
  Charlene Peachey (@Peachey_79) reported 5 minutes ago from Wandsworth, England

  Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?

• 
  Charlene Peachey (@Peachey_79) reported 6 minutes ago from Wandsworth, England

  @SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩

• 
  Barbara Poole ⚽🦅 (@Barbara4003) reported 14 minutes ago from Croydon, England

  Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports

• 
  Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported 27 minutes ago from London, England

  When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

• 
  Jeannie Dumas (@Dumes618) reported 29 minutes ago from Hammersmith, England

  @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

• 
  Lino.. Oh. 💙 (@linopolis) reported 31 minutes ago from Brentford, England

  What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

• 
  Ethan Greenwood (@Ethanisraelite) reported 37 minutes ago from Barnet, England

  Really angry with @SkyHelpTeam ever since they’ve installed sky q they’ve now denied me access to sky docs that I had before. Terrible customer service.

• 
  Rachel Wedderburn (@rachelbettelley) reported 39 minutes ago from Walthamstow, England

  @SkyHelpTeam No call no reply no help as usual. Sky have never been so poor in service. Sky plus was better even when you had to call India to sort out problems. Your engineers set it up they need to sort problem.

• 
  Sarah Jones MP (@LabourSJ) reported 39 minutes ago from Croydon, England

  @SkyHelpTeam any idea how long the problem will last in south london?

• 
  Rachel Wedderburn (@rachelbettelley) reported 41 minutes ago from Walthamstow, England

  @SkyHelpTeam I called again and asked for sky plus to be reinstalled. No answer yet. Sky insist it is our Wi-fi but when I cannot view on mini box I can watch on my I phone. I am very annoyed we pay for sky q and it’s unreliable used a lot of calories running up and down stairs resetting

• 
  Jo Asante (@JoJo79be) reported 41 minutes ago from Croydon, England

  I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??

• 
  Clara Morrish (@ClaraMorrish) reported 51 minutes ago from Bexleyheath, England

  @SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!

• 
  Rebecca Wicking ✡️ (@rebeccawicking) reported 52 minutes ago from Islington, England

  @SkyHelpTeam Not good enough! This isn’t the price we agreed when I renewed my contract with you. You should honour the price that was agreed. I don’t really care for the reason. You will lose a lot of customers. I’ve been a customer for 9 years and that means nothing to you!

• 
  G R A Y B U R N (@PaulGrayburn) reported 53 minutes ago from Romford, England

  @PetetheSpur @SkyHelpTeam You should **** em off mate. Worst broadband provider I’ve ever used. I’m paying top dollar now for 1Gbps broadband from Virgin but it’s worth it.

• 
  crabbzz@yahoo.co.uk (@crabbzzyahooco1) reported 53 minutes ago from Walthamstow, England

  @Martin_Buhagiar @SkySports To be fair the worst commentary of the weekend came in the WBA v Brighton game, after Wellbecks penalty hit the post, he hit the rebound back at goal, the ref blew for a free kick. Lee Hendrie asked the commentator why , the commentator didn’t know either. Unbelievable.

• 
  Johanna (@smileyblonde43) reported 55 minutes ago from Bromley, England

  @SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order

• 
  phillip du plooy (@riven35) reported 58 minutes ago from Croydon, England

  @SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.

• 
  Rachel Wedderburn (@rachelbettelley) reported 59 minutes ago from Walthamstow, England

  @SkyUK I have had enough. I ant sky plus back sky q does not work for me as #BT say their Wi-fi is bad so watching skyQ is impossible. Fed up of calling u to complain.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garry Dunn (@Garrydunn94) reported 5 minutes ago

  @bantammad1995 @SkySportsPL @SkySports Was going in the bet ya stupid prick, stick to watching cricket

• 
  Old *** Victor (@OldGit_Victor) reported 6 minutes ago

  @SkySportsPL @SkySports Cootes as Ref... the guy shouldn't be doing a Sunday league never mind PL. Pen by the way.

• 
  Ben (@bennybroadbean) reported 10 minutes ago

  @SkyHelpTeam due to an issue on my account (internal one at Sky) I was due a call back yesterday from the home move team - never received one - is someone going to call me? Thanks

• 
  Femi (@femisobodu) reported 10 minutes ago

  @SkySportsPL @SkySports Easy to post, SKY init?! You don't do this for an English footballer. I have Rashford and cos miss worse chances than this, but you protect them and don't amplify their errors like you do foreign players. Biased and unfair

• 
  Jim (@centristjim1) reported 12 minutes ago

  @SkySports He’s got to be the worst transfer that’s come to the premier league after being so good in another league? Surely?

• 
  🔴 (@Guggsey) reported 12 minutes ago

  Why’s Chris Coleman sniffing down the microphone every 30 seconds? @SkySports

• 
  Imran (@Immy8713) reported 19 minutes ago

  @SkySportsPL @SkySports If you had beef with Timo Werner and he threatened to come to your yard u got nothing worry about but your neighbours are in big trouble. Their windows will be the ones going through

• 
  john w (@catchingthegos) reported 25 minutes ago

  @SkySportsPL @SkySports If it were handball - it is not deliberate = accidental should never ever be a penalty.

• 
  AndyCowan (@HammerFan1963) reported 26 minutes ago

  @SkySports With help from ogbonna who can't tackle.

• 
  omeni_mike 💭🇳🇬 (@omeni_Mike) reported 28 minutes ago

  @SkySports when ESL, threatened the whole world, you videos weren’t restricted to my location. Now case has been settled, you are not restricting your bloody videos.. bunch of stupid ****