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Sky

Sky Outage Report in City of London, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: City of London, London, Hammersmith, Islington, City of Westminster, Poplar, Wembley, Erith, Newham, Northolt, Southwark, Brentford, Wandsworth, Ilford, and Hackney.

CityProblem TypeReport Time
City of London Internet 2 hours ago
London Total Blackout 3 hours ago
Hammersmith Internet 5 hours ago
Islington Internet 7 hours ago
City of Westminster Internet 11 hours ago
Hammersmith Internet 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • HertsTimelord
    Dermot Wickham (@HertsTimelord) reported from Radlett, England

    @paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more

  • harispurs82
    Hari Patel (@harispurs82) reported from Tottenham, England

    Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

  • shiparttn
    shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services

  • andyjsimm
    Andy Simm (@andyjsimm) reported from Radlett, England

    @SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.

  • marvelreid83
    Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • harispurs82
    Hari Patel (@harispurs82) reported from Tottenham, England

    Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

  • andyjsimm
    Andy Simm (@andyjsimm) reported from Radlett, England

    @SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).

  • sweeney31
    wiggo sweeney (@sweeney31) reported from City of London, England

    @SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

  • ThatMichaelW
    Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • zakmp4
    BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    I can’t even fathom into words my hatred for your internet service @SkyUK

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • dan_lazard
    Dan Lazard (@dan_lazard) reported from Ilford, England

    @SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔

  • ashleyeglin23
    Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet

  • SouthpawBoxNews
    Phil Rogers (@SouthpawBoxNews) reported from Tottenham, England

    @SkySportsPL @SkySports That is piss poor from Everton

  • zakmp4
    BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • andy_homer
    Andy Homer (@andy_homer) reported from Walthamstow, England

    @SkyHelpTeam This doesn’t help as the app works but items are missing...

  • JGuestRecruiter
    John Guest (@JGuestRecruiter) reported from City of London, England

    @SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

  • jclocksmiths
    jc.locksmiths (@jclocksmiths) reported from Bromley, England

    Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewHazz
    Andrew Hassard (@AndrewHazz) reported

    @SkySports are you kidding? No super rugby?? What ******** else are you showing at daft o’clock on a sat morning. Get your **** together!

  • JeanBeverleyad1
    Jean Beverley addy (@JeanBeverleyad1) reported

    @gpfradgley @SkyHelpTeam Same here Gareth. We changed from talk talk, but sky is worst lately. Maybe changing again soon. #NeedItSoBadly

  • ashleymanoff
    Ashley Manoff (@ashleymanoff) reported

    @Benjami28892762 @SkySports I know I’m sounding old but just loved the old set up of actually setting up and getting on with it and entertaining. Let’s be frank wilder IF he fights Tyson again and loses will be finished and so this won’t happen. The papers just talk a load of crap I want entertainment 🥊

  • Hampus79446544
    Hampus (@Hampus79446544) reported

    @TeamFact2 @SkySports Im saying the media is to blame, they're the ones pushing it and dividing the people even more. I can see why people get upset cus all they hear and read about is the BLM, and then they see the knee gesture in support of them. Most people have nothing against the gesture itself

  • Sharich69
    Richard L Robinson (@Sharich69) reported

    @SkyHelpTeam You call me a VIP customer and treat me like my business means nothing. I am sooooo frustrated that I’d rather CANCEL ALL my Sky accounts

  • CityCenturians
    Vince in Manchester #BMYL#stop/remainers. (@CityCenturians) reported

    @English_MacLeod @SkySports Another broken record. EXCUSES>

  • Lenboy
    Lenboy (@Lenboy) reported

    @The3rdFrame @SkySports Less games against poor teams

  • Sharich69
    Richard L Robinson (@Sharich69) reported

    @SkyHelpTeam Broadband is fine, no issues. Our entire system: landline, mobile, tv and broadband is Sky. I resent you telephone sevice that is disingenuous and tells me to call once I’m home when I’m calling from home! Sort this out or I will cancel. It’s two days now and speed is low too.

  • paulmichaelmorg
    paulie m (@paulmichaelmorg) reported

    @ForzaFerrari15 @The3rdFrame @SkySports and I have family in London but I don't support any of them

  • JaseEvans16
    Jase (@JaseEvans16) reported

    @SkyHelpTeam Nope, doesn't help sorry. Says something along the lines of the IMAP not working