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Sky outages and service status in City of London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around City of London, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 23, 1:53 PM GMT+1.
  • 54% Internet (54%)
  • 17% Wi-fi (17%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 6% TV (6%)
  • 5% E-mail (5%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: Islington, London, City of Westminster, and City of London.

CityProblem TypeReport Time
Islington Internet 5 hours ago
London Internet 12 hours ago
London Internet 24 hours ago
London Wi-fi 24 hours ago
London Internet 1 day ago
City of Westminster Internet 1 day ago

Nearby cities with recent reports

London

47 recent signals

12 hours ago
Islington

3 recent signals

5 hours ago
City of Westminster

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • JamesHow8
    James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam Yes and it says service is operational however the internet has been dropping in and out all morning and a quick check of Twitter makes it pretty clear that many other people in Islington are having the same issue

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • originalKL
    Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • N19Local
    N19 Local (@N19Local) reported from Islington, England

    @SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.

  • gaishey
    Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • verona_vm
    Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • jsphcrft
    Joseph (@jsphcrft) reported from Islington, England

    @SkyHelpTeam Help, our home wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?

  • jacquilowe
    Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied

  • ssb316
    Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • WHISKYP3
    WHISKY P (@WHISKYP3) reported from London, England

    @BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • twotsky
    ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • wobblyclark
    Ivan Clark (@wobblyclark) reported from Islington, England

    I think @SkySports @SkySportsPL should mention @WestHam away fans depleted today by train service from Euston failing #COYI⚒

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • djandymyers
    Andy Myers (@djandymyers) reported

    @SkyHelpTeam Hi Sky. I’m a Stream customer. Full sports package. Should I not be able to access Sky Sports PL UHD? Seems its availability comes and goes. Any reason why? Would like to watch the channel in permanent UHD tbh, like all the Sports channels.

  • kevpar23
    KPSport (@kevpar23) reported

    Awful Arsenal guy Alan Smith in spurs again @SkySports @SkysSportsFooty He completely ruins it for spurs fans every game. Literally anyone else. Awful #bretot

  • SunshineLOFC
    Joe Daniel (@SunshineLOFC) reported

    Hi @SkyUK Your customer service is absolutely appalling since the overseas outsourcing. It’s shocking. We would like to speak with someone senior in UK as a matter of absolute urgency. #SkyTV #SkyUK #CustomerService

  • JoshuaGibson88
    Joshua Gibson (@JoshuaGibson88) reported

    @ToonFan14 @SkySports Why should anyone feel sorry for Newcastle. **** happens, players go to bigger clubs. We lost coutinho and Suarez to Barca over the years. Torres went to Chelsea cuz he wasn’t gonna win anything with us. Get over it and stop taking it so personally

  • SolomonDoneDeal
    Solomon DoneDeal (@SolomonDoneDeal) reported

    @Blue_Footy @SkySports I mark it down I will come back to u

  • WhyIOughtaXYZ
    I'm Hopping Mad & I Want Something In The Middle (@WhyIOughtaXYZ) reported

    @SkySportsPL Back when @SkySports was worth the money - I'm going back a LONG way here - you'd get one ex-player from each team per game. All you need. May as well just get a stream now as I never watch build-up anymore due to the DEI bs. Just offer a "stadium atmosphere" option.

  • PWaccoe
    PaddyWaccoe (@PWaccoe) reported

    @TheVinny73 @SkySports Hahaha from someone that supports a team never likely to get anywhere near it

  • mille77437
    Gary Miller (@mille77437) reported

    @SkySports Does sky sports know who's going to win the premier league this year, I'm sure the premier league have already told one of the top six who it's going to be, it just saves me having to watch this **** league.

  • neilm2110
    Neil M (@neilm2110) reported

    And now comes the analysis that Man Utd were poor and nothing about how good Hull City were @footballontnt @SkySports

  • zamatius
    Robert Edward Norman (@zamatius) reported

    @SkySports from start 2 finish with that 2nd Newcastle goal I have never seen from Liverpool such inept ‘n woeful defending it must have been 6 v 1 ‘n still Newcastle scored Liverpool’s season is going nowhere if they continue like that ‘Twas appalling.