Sky Outage Report in City of London, Greater London, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in City of London come from postal codes EC4R .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near City of London, England
The most recent Sky outage reports came from the following cities: Wembley, Erith, Newham, Northolt, London, Southwark, Brentford, City of London, Wandsworth, Ilford, Hackney, Woolwich, Hounslow, City of Westminster, and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Internet | 3 hours ago |
|
Erith
|
Wi-fi | 4 hours ago |
|
Newham
|
Internet | 6 hours ago |
|
Northolt
|
Internet | 7 hours ago |
|
London
|
Internet | 14 hours ago |
|
Wembley
|
Internet | 17 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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chris summers (@ratman97) reported from Bromley, England@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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Nicole Bennett (@NicoleBennett88) reported from Walthamstow, England@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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Lee Donkin (@LeeDonkin4) reported from Lambeth, England@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too
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Mark Phillips (@wondermouse) reported from Wandsworth, EnglandDear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
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Andy Simm (@andyjsimm) reported from Radlett, England@SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help
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Liz (@ejp72) reported from Walthamstow, England@dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.
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Liz (@ejp72) reported from Walthamstow, England@dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.
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Ian ‘Sledge’ Humphreys (@elsledge1968) reported from Camberwell, England@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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Sala (@Salajayne) reported from Borehamwood, England@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..
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Steven (@StevanoHallo) reported from Poplar, England@SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account. Please contact 03442411280"
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chris summers (@ratman97) reported from Lambeth, England@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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Lisa Joyce (@lisajoyce33) reported from Camberwell, England@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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enjoyahonestlife (@jubedbashir) reported from Tottenham, England@SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse
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JONES SOARES (@jonessoares) reported from East Ham, England@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.
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Kay (@kjones1366) reported from Enfield Lock, England@SkyHelpTeam help! No wifi 24 hiyrs after engineer called 😡😩
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Nick (@ChaoticSavageXX) reported from Hounslow, England@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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chris summers (@ratman97) reported from Bromley, England@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Frances (@Frances69992546) reported from Bromley, England@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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Ian Freeman (@ianfreeman) reported from Lambeth, England@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
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♛ Tamsin Rose ♛ (@tamsincallan) reported from Camden Town, England@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🌸🦋🌸 Sunita 🌸🦋🌸 (@cosmicorder99) reported@SkyHelpTeam I have done this so many times and there is never a resolution I'm always told there is no problem with the speed but I should look at paying extra for fibre!!...apparently if I paid extra £5 per month I'm guaranteed superfast...surely that's what I'm paying for??
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Tom (@thomasperkins) reported@hayleymacleod1 @SkyHelpTeam I’ve never experienced such woeful customer service!
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Wedge (@Wedge_James) reported@barbs33 @SkySports @skytv Hi Tom, you are correct. Desktops indeed support superior computing particularly software used to stream and pirate sky sports content. While not impossible from tablets this helps limit piracy. Thanks
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140Views (@erniesands) reported@SkyHelpTeam If not intentional, please post the link to "cancel now" on your website. After all this can be automatic with human intervention at all. So can you cancel on the Sky website?
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Chris 🐇🇪🇺 (@chrisdingleb) reported@SkyHelpTeam hello. The audio for nothing to declare s15 on demand is broken. Its just the background no voice over 😢 episodes 2-4 maybe more
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Jay (@AlaskanSnowball) reported@SkyUK why do you make it so hard for non-tech people to talk to someone? I want to renew my TV package and move to your mobile phone service but I don’t understand your online instructions!! Your robot answer phone can’t understand me. I JUST WANT TO TALK TO A REAL PERSON!
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Luca (@eIcrisco) reported@SkyHelpTeam Cheers. It seems to be serious so they’re sending an engineer out. I work from home and need the internet to work so having it still down from Monday is going to be a major problem
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Jay (@AlaskanSnowball) reported@SkyHelpTeam why is it so hard for non-tech people to talk to someone? I want to renew my TV package and move to your mobile phone service but I don’t understand your online instructions!! Your robot answer phone can’t understand me. I JUST WANT TO TALK TO A REAL PERSON!
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Danielle Zana 🧜🏽♀️👽(⧖)🐈🧝🏽♀️🔯߷💾🌍🏳️🌈 (@ZwitterelfZana) reported@SkyUK Dieting garbage , I have heard the same with lettuce having no nutritional value years ago .... it’s money nonsense in the agenda behind it
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Dating In The Suburbs (@suburb_single) reported@SkyHelpTeam This is my issue, what is sky ultimate? I have sky signature...