Sky outages and service status in City of London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 52 outage signals in the last 24 hours around City of London, including 51 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 14, 4:13 PM GMT+1.
- Internet (57%)
- Wi-fi (16%)
- Phone (11%)
- TV (7%)
- Total Blackout (6%)
- E-mail (4%)
The latest reports from users having issues in City of London come from postal codes EC4R .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent Sky outage reports came from the following cities: London, City of London, Islington, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 hour ago |
|
London
|
Internet | 2 hours ago |
|
London
|
2 hours ago | |
|
London
|
Wi-fi | 7 hours ago |
|
City of London
|
TV | 7 hours ago |
|
London
|
Wi-fi | 10 hours ago |
Nearby cities with recent reports
74 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Oliver Feldwick (@felderston) reported from London, England@SkyHelpTeam It says no known issues but I just got a text saying there were issues
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sophie b (@phiebramley) reported from London, England@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Frances Leach (@francesleach_) reported from City of London, England@SkyHelpTeam @OllieParker Also facing the same issue - has there been an outage reported in London?
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Shaheer (@shafeez87) reported from City of London, England@Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK
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Gordon Nixon (@gnixon88) reported from London, England@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
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Terri (@Rex_Comms) reported from London, England@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Gaishey (@gaishey) reported from London, England@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Tev (@der_tee_) reported from London, EnglandThe internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam
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Stanley Motown (@stanleymotown) reported from London, England@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Lynn rr71 (@LynnRr71) reported from London, England@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Edward Clibbens (@Land_Captain) reported from London, England@beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.
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Rebecca Wicking ✡️ (@rebeccawicking) reported from Islington, England@sihiggins1985 @SkyUK @netflix I’ve already called themThey couldn’t take it off my bill then had the audacity to ask to rate them over the phone out of 10. Not fair on the advisor, not fair to the customer to be asked in person on the spot!Said they couldn’t remove that fee or the equivalent amount off bill x
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CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Mehul (@MSKhanderia) reported from City of London, England@SkyUK if you’re having issues providing VPN can you at least put it on your calls that you’re aware, or set expectations - many can’t gain access to work this is pathetic. #skyvpn #skywifi #skybroadband time to switch I think.. @SkyHelpTeam
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JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Ashy-Diaz (@Mattashenden) reported from London, England@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England@SkyHelpTeam You need to wake up my broadband is not working.
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Graeme (@GraemeF55) reported from London, England@SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Haworth (@MHaworthBRFC) reported@FrustratedRover @SkyUK Dad's on Sky and he's having that problem
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NJS (@NicolaSims1966) reported@cxdi55 @skytv @SkyHelpTeam I’m a platinum customer being mugged each month for over a £100, I’m trapped in a contract I can’t escape. Unless I pay £300 that is. No thanks you robbing bastards
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Cherryoak (@cherryoak) reported@PaulRidley5 @SkyHelpTeam @SkyUK Sky are pointless on here as they dont man their page anymore. They send you to Facebook messenger and even then they are pointless ai bot for ages then when someone does get back hours later still no help.
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rory hamilton (@rory1972ham) reported@cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm
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Tracey Davies (@miss_traceydav) reported@EnglishRhino @SkyHelpTeam My Sky landline has gone down but broadband itself is working - reluctant to reset router at this stage!
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ginny (@Ginny2G) reported@cxdi55 @skytv @SkyHelpTeam Just cancelled mine after 20 years CS has gone from been great to awful
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Patsy Clark (@p4tsyclark) reported@cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it
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Simon Sharpe (@SimonSharpe89) reported@SkyHelpTeam Your help is ****.... Can u give me a UK help centre instead of ai
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Richard Harrison (@RHarrisonMedia) reported@JackCooper91 @SkyHelpTeam It's reassuring that someone has the same issue! I only realised at 7 tonight when I was expecting a call from my parents. Hope it gets sorted soon!
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Ms vb_joshi (@joshi_vb) reported@stephenmcginn @SkyHelpTeam They use to reply on here. They were good customer service on twitter. Now you get auto reply. Its disgrace. I hope you call their number. Good luckn.