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Sky outages and service status in City of London, England

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Full Outage Map

Most reported problems in City of London, England

  • Sky generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 5, 4:08 PM GMT+1.
  • 59% Internet (59%)
  • 16% TV (16%)
  • 9% Wi-fi (9%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: Ilford, London, Hammersmith, Hackney, City of Westminster, Croydon, Waltham Forest, Southwark, Orpington, Stanmore, Wandsworth, City of London, Islington, Poplar, and Wembley.

CityProblem TypeReport Time
Ilford Wi-fi 36 minutes ago
London Internet 2 hours ago
London Internet 2 hours ago
Hammersmith Wi-fi 2 hours ago
London Internet 2 hours ago
London Wi-fi 8 hours ago

Nearby cities with recent reports

Hounslow

2 recent signals

6 days ago
Northolt

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really

  • gerryn19
    GerryC (@gerryn19) reported from Islington, England

    @SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty

  • MikScarlet
    Mik Scarlet (@MikScarlet) reported from Camden Town, England

    F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • niche27
    Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • goodwinrose
    Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • jaypayneuk
    Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • ClareLConnor
    Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!

  • marie_haggerx
    𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

  • SamiaBadani
    Samia Badani 💚 (@SamiaBadani) reported from Kensington, England

    @SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AnimalShrew
    Animal (@AnimalShrew) reported

    @moo_mo028 @SkyHelpTeam I had that problem they found out the connections in the green street box were shorting and needed replacing get a engineer to check

  • philjenko
    Phil Jenkins (@philjenko) reported

    @SkySports @ManCityPT remember when last season, City fans said it’s ok to spend millions on players because they never blow it all on one player!! Just wondering about British transfer record Grealish? Where do their fans excuses come from now??

  • RyRy180
    Ryan (@RyRy180) reported

    @KieranGerrard @SkyHelpTeam I’m getting exactly the same issues.. it’s a complete con. Nobody seems to be bothered to help, just send you a stupid link to there website which resolves nothing!

  • UpTheVilla_AVFC
    My City. My Club. My Home🦁 (@UpTheVilla_AVFC) reported

    @GuyBradley @OfficialTM_3 They’re ruining football. Over £1 Billion spent in 5 yrs and can’t fill 1/4 of Wembley. Where does it stop? Players Values are being driven through the roof ,Where is the ceiling before it comes crashing down? Fifa,FA, Skysports and whoever just look on with £’s in their eyes.

  • DavieMckechnie
    Davie McKechnie (@DavieMckechnie) reported

    Why are @SkySports presenters so bad? Karen Carney "Ramsdale can't do nothing about it" what... So he can do something? It's basic English ffs

  • CgSafety
    CgSafety | Consultancy (@CgSafety) reported

    @SkyHelpTeam I have not been advised that there is a fault in my area but when broadband is not working it says there is a fault with broadband

  • EllenRoad1
    Ellen Road (@EllenRoad1) reported

    @SkySports Now that Sky will be showing the WPL can you put your ex women players on there as pundits instead of them talking shite on the men’s game. Bloody Carney on the Sheff Utd Birmingham game. Piss off, you never played at that level. Will men be pundits on the WPL..? Box ticking 💩

  • CgSafety
    CgSafety | Consultancy (@CgSafety) reported

    @SkyHelpTeam Can’t speak to a person. But computer generated response when I call says yes there is an issue

  • justicefingers
    RAYZ (@justicefingers) reported

    @thandiskade @SkySports No slight against SA they deserved the win. Was just 3 games of piss poor rugby.

  • burnsy8484
    Mark Burns (@burnsy8484) reported

    @SkyHelpTeam @dan_wilson1 Have to agree very poor from sky this weekend!!