Sky Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Hammersmith, City of Westminster, Croydon, Ilford, Woodford Green, Welling, Wandsworth, Stanmore, City of London, Hackney, Kensington, Tower Hamlets and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Poplar |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
-
Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
-
Times 2
(@Chu_Times2) reported
from
Hackney, England
@SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
-
Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
-
Sadia 🇵🇸
(@saadia79) reported
from
Ilford, England
@SkyUK there's no signals at all. Can't use WiFi. Rubbish service as usual. Since 3pm no service. Why I am paying @skytv @SkyHelpTeam can't watch anything at all on my days off 🤬🤬🤬🤬🤬
-
Danny Flo
(@RetiredChav) reported
from
Croydon, England
@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
-
Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
-
Christian
(@vfbr2001) reported
from
Ealing, England
@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
-
LittleLondonWhispers 💙
(@londonwhispers) reported
from
Kensington, England
I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
-
Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
-
Wesley da Hammer ⚒️
(@CouchPotatoUK) reported
from
Romford, England
@SkySports I know there is a lot of money involved, but this just stinks of "poor loser" from Hamilton.
-
Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
-
Jeremy Mincer
(@MincerJeremy) reported
from
Barnet, England
@SkySports It’s not bad news
-
Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
@LordDesie …along with no Premier League, no SkySports, no TalkSport, no crap commentators, no crap pundits, and football starting in the 1800’s, not 1992!
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Morris
(@MoSco121319) reported
@SkyUK I’ve just upgraded super fast to ultra fast as part of my renewal. Since, sky internet keeps dropping … is this normal. It’s getting very annoying. About 1 week in, and service is now pretty intermittent - needs sorting !
-
Nevaeh Wax Melts
(@NevaehWax) reported
@SkyHelpTeam @MiserableMackem No. Its still down. Can you please give us all an update?
-
Fi Monteith-Preston
(@FionaMonteith) reported
@SkyHelpTeam Hi Emma - no thanks-there is no SLA for business broadband for outages, so not necessarily any better in this situation. So many nearby clearly switched to mobile data that my Sky mobile is running much slower than usual (too slow to be useful for work)
-
Gill 🐶 #NHSPay15 💙 #FBPE 🐾⚽️
(@gillg29) reported
@Beamishphotos @SkyHelpTeam May well be. We’re Usworth and still have no Sky phone or internet. Been down since about 10 pm yesterday.
-
Kirsty
(@mccrayon) reported
@SkyHelpTeam Hey, I returned my Sky Stream box 29th Dec, but @RoyalMail have had it since then. How do I get my Sky refund if it never arrives with you?
-
Liz
(@lilibet1987) reported
@strudledoodle @SkyHelpTeam Although I’ve read other peoples comments about this and they have told them that they won’t compensate for data used because of the outage 😱
-
Steve
(@Lowery01) reported
@SkyHelpTeam Any idea how long this outage will last as working from home and losing money and using data
-
Isaiah Gere Esq.
(@Isaiah_Gere) reported
@SkySportsPL No they are not, one journalist suggested it and now its news? Bad journalism from skysports
-
Nevaeh Wax Melts
(@NevaehWax) reported
@lilibet1987 @SkyHelpTeam Its says on their website its been down in our area since 10pm last night. @SkyHelpTeam can younplease advise when talk and broadband will be back up in Washington?
-
jessica forrest
(@jessica88266888) reported
@DropkickMurphy7 @SkyHelpTeam I’m ne37 and mine is still down too