Sky Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hackney, Erith, Ilford, Hampstead, Harringay, Greater London, Southwark, Hammersmith, Stanmore, Hounslow, Croydon, City of Westminster, Newham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Total Blackout | |
| Erith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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ricki kenny-hyde
(@RickiKenny) reported
from
Lambeth, England
we pay all this money for your services and yet again the sky tv is down... u either do something about it or i want a discount on my next bill @SkyHelpTeam my mum's has here down for 4 days it's a rip off
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
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Grand Theft Spalding
(@iamspalding) reported
from
City of London, England
@AlexScott So in 2011 we had that horrible pair of *****, Andy Gray and Richard Keys (who no-one liked) and now we have Alex Scott who is clearly the star of the show... good work @SkySports
-
Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.
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colin lewis
(@ligarius) reported
from
Richmond, England
@CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Matt Stannard
(@mattstannard) reported
from
Hounslow, England
@SkyUK - woah! I haven't dialled you up for a while but how awful is your automated telephone service - I just want to talk to a #human
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Matt W
(@mediamadmatt) reported
from
Crayford, England
How can @SkyUK compete in the telecoms market when @bt_uk & @BT_Openreach provide a lacklustre service. I had an engineer booked due to poor broadband, he said that no one was in, how would he know if he didn’t knock on the door - my wife was! @Ofcom please sort this out!
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Kyle Simon Fair
(@KyleFair1985) reported
from
Romford, England
@SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!
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linda holmes
(@pussinpjs1) reported
from
London, England
@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
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Bill the Butcher
(@IbroxMole) reported
from
City of London, England
@SkySports can we please get Andy Walker to **** from commentating on @RangersFC games. He literally is incapable of being impartial where Rangers are concerned.
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KonradCy
(@konradc12) reported
from
Croydon, England
@SkyHelpTeam That makes sense as the hub was replaced due to going fibre optic. What got me worried is that name SKY74039 is the old hub. I traced the signal to a @LBofBexley lamp post.
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp Thanks to a broken port and lack of capacity I now face almost a week's wait for my fibre broadband activation which should have taken place on 29th Jan. Not good enough! @SkyHelpTeam
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Mojca Gabrovsek
(@mgabrovsek) reported
from
Merton, England
@SkyUK shocking customer service... 20 min wait time on phone, no online support
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Paul Carter
(@paulcarterTV) reported
from
Barnet, England
@SkyHelpTeam This is solely down to Sky sending the wrong engineer in the first place. And the complete disinterest in escalating the issue from CS yesterday was astonishing.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.
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NB5TIMES
(@NB5TIMES) reported
from
Enfield Lock, England
Lovely service from @SkyUK been waiting for a call from 2 weeks ago and so much rewarding long standing customers they only help out new customers. Would be nice to hear from you @SkyUK or do I have to sit in a waiting line for 30 mins as usual
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
.@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan
(@Queefanny) reported
@SkyHelpTeam what's going on, ***? I've got **** to do and I need the internet. Dawn of Chromatica comes out soon and I need the internet for that ****.
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CharleySpeakes
(@CharleySpeakes) reported
@SkyHelpTeam broadband out in Portsmouth PO4. Out last night, came back for short while but gone again. Diagnostics just go round in loop. Help.
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Steve letts
(@SteveLetts8) reported
@SkyHelpTeam so how much longer is the Internet going to be down for we have a contract that states you will supply my service if you can't do that daily without a issue surely that gives me a loop hole too leave my contract with you without a final bill or charge!!
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andrea
(@LilPenguinZz) reported
@SkyHelpTeam So could be without it for days , bad enough when I am promised I’d get internet in every room of my house let alone NO internet at all so hard as I actually reply on internet like most other people, #skybroadband #sky absolute joke honestly
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Lolly Pop
(@Lolly_129) reported
@SkyUK broadband down AGAIN in Crawley. Would be helpful to know what's happening.
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Dan Laurie
(@iDanLaurie) reported
WiFi down (@SkyHelpTeam) and the 4G on my phone is being v slow/ won’t connect to my works laptop ... cba! 😫
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CharleySpeakes
(@CharleySpeakes) reported
@SkyUK problems since last night with broadband. #skybroadband - what’s happening ? It came back but gone again. Have done all the diagnostics but it’s just a loop.
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Amy
(@Amycarroll85) reported
@SkyHelpTeam It’s absolutely not the quickest way at all! It doesn’t give me the answer I want after I have done everything it says. Load of ****. Terrible customer service! Absolutely sick of it
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Gareth Shaw 🏁🏳️🌈🏳️⚧️
(@garethowenshaw) reported
@abiroseking @SkyHelpTeam I give up 😫😫😫 my signal on my phone is crap down the bay too. It’s been 3 hours now and nothing 😤😤😤
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Scoobias
(@Scooobias) reported
@SkyHelpTeam Seriously fix this! I’m working from home had internet for about an hour and now it’s gone. AGAIN!