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Sky Outage Report in City of London, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Southwark, Orpington, Stanmore, Wandsworth, Hammersmith, Hackney, City of Westminster, City of London, Islington, Poplar, Wembley, Erith, and Newham.

CityProblem TypeReport Time
Croydon Internet 32 minutes ago
London Wi-fi 3 hours ago
Southwark Total Blackout 3 hours ago
Orpington TV 3 hours ago
London Wi-fi 4 hours ago
Stanmore Internet 4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • pranavnadkarni
    Pranav Nadkarni (@pranavnadkarni) reported from Stratford, England

    @SkyUK @SkyHelpTeam - I am trying to cancel my Sky TV account, I cannot call (as you are not taking any non-C19 affected phone calls) or email and your online chat takes ages. Please confirm best way to do this.

  • TerryGladden
    Terry Gladden (@TerryGladden) reported from Romford, England

    @SkyHelpTeam since December my bill has risen by £21 a month! Been charged for sky sports each month 😞 want to speak to someone and queues on phone are huge. Not good! Can’t even cancel subs online. #help

  • NicolaLRowe
    Nicola Louise Rowe (@NicolaLRowe) reported from Bexleyheath, England

    @SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...

  • gnixon88
    Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • EAhmad73
    Ehtasham Ahmad (@EAhmad73) reported from Ilford, England

    @SkyHelpTeam Hi been on the phone since 9:30 but can't get any info at all been directed to go to website but can't find any link where I can get any help regarding my request... Can you please send me the link where I can get this sorted... Many thanks

  • kjones1366
    Kay (@kjones1366) reported from Enfield Lock, England

    @SkyUK you have the worst internet service , at a time like this i canot talk to family 😥

  • sahabedi
    Ali Abedi (@sahabedi) reported from Merton, England

    @SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.

  • NicolaLRowe
    Nicola Louise Rowe (@NicolaLRowe) reported from Bexleyheath, England

    @SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this

  • vinuvenk
    vinu venkatesh (@vinuvenk) reported from Paddington, England

    @SkyHelpTeam - broadband outage at NW8 9TD , update please

  • spaulsahota
    Paul Sahota (@spaulsahota) reported from Richmond, England

    So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK

  • caddydorey
    Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • MrSouthLondon
    Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @HayleyCubbins @dramachannel @SkyUK I know, I’d have seriously gone off on one at Hyacinth if it’d been me, she’s terrible

  • BigSammyJ
    Sam Johnson (@BigSammyJ) reported from London, England

    @SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.

  • LindizzLinz
    Linz (@LindizzLinz) reported from Kingston upon Thames, England

    My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬

  • martinkay11
    Martin Kay (@martinkay11) reported from Wandsworth, England

    There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK

  • felderston
    Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • JamesHow8
    James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @recoba8899 @SkySports That's just who it stopped on when you press the thing. Gotta support someone, so good as any way if choosing who to support without muchnknowledge of their league.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NoFilters56
    No Filters 🎙️🔔🏡 (@NoFilters56) reported

    @SkyHelpTeam That's rich. Can't get through, can I? There is a widespread problem in this area, and you are telling me I'm the only one affected? Not slow to put your prices up, but couldn't give a toss when things go pear shaped. Can you provide anything other than scripted responses?

  • Burton_jake25
    jake_burton (@Burton_jake25) reported from Heage, England

    @SkyUK why are you not allowing me to change my bill date so it’s easier for me as customer ?

  • RicciCastro
    Babajou (@RicciCastro) reported

    @SkyHelpTeam I have and it's been saying no known issues in my area since 9am

  • DanDareEdwards
    Dan Dare-Edwards (@DanDareEdwards) reported

    @SkyHelpTeam Freezes daily on home page, nothing works at all. Also ITV hub is terrible for faults

  • Dreams_and_Tea
    Like a Sir (@Dreams_and_Tea) reported

    @SkyHelpTeam Hey Nathan, I guess my problem is I was offered a discount but then an admin fee was out on which essentially halves my discount. Can't say I'm happy about the seemingly rediculous charge

  • 88michy88
    Michelle Lynch #IAmFionaDonohoe (@88michy88) reported

    @SkyUK I’m not happy. I’ve been a customer for over 21 years however if I was a New customer I would be getter a better deal.. Think it’s time to shop elsewhere to get New customer deals

  • x_shoni_Jeri_x
    Kay (@x_shoni_Jeri_x) reported

    Absolutely disgusting help from the @SkyHelpTeam today been on hold for 45 mins

  • Starbuckeroo2
    L.J Marshall (@Starbuckeroo2) reported

    @Akramfarm_Abdul @SkySportsPL @SkySports When you say nobody call for his sack, do you mean apart from the millions that already have? You know they can't sack him until the legal proceedings are known... that's a whole different thing. Zouma already admitted and played down his crime.

  • garythomas0409
    Gary Thomas (@garythomas0409) reported

    @SkyHelpTeam hi I've been sent an email to sign my ca for my phone but when I click on the link it says problem or something. I need to sign by 14th

  • johndcotter
    Mr Cotter (@johndcotter) reported

    @SkyHelpTeam Hi, I’ve ran diagnostics and it seems my broadband issue is here at home. Was told there was an issue where I live, Lowton, Wigan 01942 WA3, but on service update, outages are London. Guy on the phone says North, South, but that’s London and unclear. Can you help?