Sky Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Hackney, Northolt, Harringay, Ilford, Stanmore, Barking, City of Westminster, Southwark, Bromley, Croydon, Edgware, Wandsworth and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
-
Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
-
Shakira Martin
(@ShakiraSweet1) reported
from
Bexleyheath, England
@SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans
-
Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.
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Bigdai🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
@SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
-
Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
First signs of the premier league declining was when @SkySports removed @TinieTempah - Written in the stars from the opening to games. When that came on, you knew shit was gonna go down. #fact
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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E1 Shenanigans
(@E1shenanigans) reported
from
Poplar, England
@SkyHelpTeam In Feb I called your customer service team before my contract was due to expire. They gave me a new deal for the same price and said it would take immediate effect. This hasn’t transpired, so now I’m paying double. Please fix and refund the difference.
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.
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Helen Warr
(@AngelSexBomb) reported
from
City of London, England
@SkySports : It is disgraceful that I cannot close down my sky sports channels!!!! Absolutely disgraceful!!!
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Andy 🏴 🇪🇺
(@jonesyriffic) reported
from
Hounslow, England
@Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
-
Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Hargreaves
(@JJBHargreaves) reported
@SkyUK what's going on with internet outages in Cardiff? Can't find an email to contact or phone number to call on your 'help' section.
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David Cheyette
(@davidcheyette) reported
@SkyHelpTeam I pay for BT sports in my subscription but am unable to watch it through SkyGo, why ? I dont want to spend hours on the phone to you, could someone help me please !?
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Andy Willetts
(@andywilletts) reported
The @skysports coverage has been dreadful. They’ve literally shown the non-handball and the Sanchez non-incident more times than they showed our goal. #bcfc
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John Gatenby
(@mooseovtang) reported
@SkyHelpTeam An engineer came to our home. 1 hour later sky customer services (sky Q tech team) called my wife.
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Amelia 💚🐝💚
(@Amelia_mcJ) reported
@SkyHelpTeam Also it said to book an engineer as there seemed to be a fault outside then they said they had to visit the property but tbh the broadband seems to be working again so we never booked an engineer but there seems to be a problem with phone line.
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gavin risbridger
(@gavris) reported
from
Kirton, England
@SkyHelpTeam hi my hard drive has just failed on my sky hd box it’s over 10yrs old. I’ve only just renewed my contract, tried calling but there’s a 45 minute wait. Can you help please?
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becky kempster
(@beckjay2008) reported
@SkyHelpTeam Hi we had sky q fitted and it seems to be faulty.Ive tryed getting in touch but no one seems to reply.Can anyone help
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paul turner
(@pht86) reported
What ******** had Dion Dublin got on his face!!! #skysports
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Deac
(@DeaconJustified) reported
@SkyHelpTeam So its my fault. Got it. All that and that's your response. I will be calling and putting in a formal complaint. What a joke Sky is.
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Tess Pepper
(@tesspepper) reported
@SkyHelpTeam I've waited on hold already 4 approx 90m this week. I'll emphasise again this is entirely sky's error. Don't want 2 spend my day stood in my garden (only place I have signal) waiting 4 someone 2 answer. Given I'm a loyal customer can u offer something a bit better than that?