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Sky outages and service status in City of London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 11 outage signals in the last 24 hours around City of London, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 29, 5:02 PM GMT+1.
  • 68% Internet (68%)
  • 20% Wi-fi (20%)
  • 6% Total Blackout (6%)
  • 4% TV (4%)
  • 3% E-mail (3%)
  • 0% Phone (0%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: City of London, London, City of Westminster, and Islington.

CityProblem TypeReport Time
London Internet 4 minutes ago
City of London Internet 3 hours ago
London Wi-fi 14 hours ago
London Internet 16 hours ago
London Total Blackout 16 hours ago
London Wi-fi 18 hours ago

Nearby cities with recent reports

London

118 recent signals

4 minutes ago
City of Westminster

4 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • didikanyana
    MissDidi 🇷🇼 (@didikanyana) reported from Islington, England

    @SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.

  • QuigleyE4
    QE4 (@QuigleyE4) reported from London, England

    @mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home

  • MSKhanderia
    Mehul (@MSKhanderia) reported from City of London, England

    @SkyUK if you’re having issues providing VPN can you at least put it on your calls that you’re aware, or set expectations - many can’t gain access to work this is pathetic. #skyvpn #skywifi #skybroadband time to switch I think.. @SkyHelpTeam

  • Moham688
    محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    That is stupid from @GNev2 he should get the sacked from @SkySportsNews @SkySportsPL @SkySportsMNF @SkyUK

  • Drjot
    JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • rebeccawicking
    Rebecca Wicking ✡️ (@rebeccawicking) reported from Islington, England

    @SkyHelpTeam Not good enough! This isn’t the price we agreed when I renewed my contract with you. You should honour the price that was agreed. I don’t really care for the reason. You will lose a lot of customers. I’ve been a customer for 9 years and that means nothing to you!

  • felderston
    Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • kbetteley
    Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?

  • shafeez87
    Shaheer (@shafeez87) reported from City of London, England

    @Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK

  • ssb316
    Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • Mr_K1985
    Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • gnixon88
    Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • alicefoster
    F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • LouKF93
    LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • AbulKalamUK
    Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • StuartClark930
    Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • LynnRr71
    Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidNSansom
    David Sansom (@DavidNSansom) reported

    That’s an absolute disgrace from Sky. All they had to do was keep one channel focused on Arsenal but we have seen nothing. I think a mass complaint should go in. If this was Utd, City or Liverpool would this happen.Absolutely disgusting. Start a petition! @SkyFootball @SkySports

  • pokemondcglobal
    Pokemon (@pokemondcglobal) reported

    @SkyHelpTeam Hello, I have an unresolved complaint with Sky (Reference: 5048677685). I have received notification that Sky has been unable to reach a resolution within the normal timescale. Please escalate this complaint to a senior manager and provide a substantive response as soon as possible. Thank you.

  • WayneHaselden
    Wayne Haselden (@WayneHaselden) reported

    @SkySports Oh he's going down this route now is he? It's one way to get people back on side I suppose. I'd respect him more if he came out and admitted all the stick he got from the crowd was self-inflicted.

  • GeorgeMadds
    George Maddocks (@GeorgeMadds) reported

    @TeelingGary @SkySports Look at Gerwyn Price as a good example. Boo’d out of most arenas not that long ago. Changed his attitude up and now has a good amount of support when on tour. I’m a fan of Littler just needs steer the confidence away from arrogance and crowds would react totally different

  • sloth_sloman
    Scott (@sloth_sloman) reported

    @SkyHelpTeam is it worth switching my phone from physical sim to eSIM? No matter where I go in my town I get no signal and no 4g….. either that or can I have info on getting out of this awful signal contract

  • ayden_cards
    ayden_cards (@ayden_cards) reported

    @GoonerGirl1969 @SkySports 100% - it’s not like they have that match on a separate channel, if people wanted to watch that ****, they already would be. I’m watching Arsenal vs Palace, give me coverage of that.

  • The_Divi_Guy
    The Dividend Guy 💰💰 (@The_Divi_Guy) reported

    @SkyHelpTeam ******* **** Sky Pay touch much to Hannah Waddingham then look after their customers. ******* terrible service

  • saintantoni
    Antoni Jakubiak (@saintantoni) reported

    Also @SkySports, why ******** do I want to watch the last few mins of spurs when my team is lifting a trophy? Sort yourselves out.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported

    @SkyHelpTeam your Customer support for Broadband is awful. How do I get a copy of the call please?

  • TrueGrassroot
    football dog (@TrueGrassroot) reported

    @AlasdairGold When the owners can’t even be bothered to call us by our proper name. It’s like @SkySports never ever, ever addressing us as Tottenham. I don’t see City or United or Gunners in the league table, but we always see Spurs. #MUPPETS