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Sky outages and service status in City of London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 10 outage signals in the last 24 hours around City of London, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 18, 10:44 AM GMT+1.
  • 70% Internet (70%)
  • 16% Wi-fi (16%)
  • 6% Total Blackout (6%)
  • 4% TV (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 18: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: City of Westminster, London, City of London, and Islington.

CityProblem TypeReport Time
City of Westminster Internet 31 minutes ago
London Internet 36 minutes ago
London Internet 9 hours ago
London Internet 10 hours ago
London Wi-fi 10 hours ago
London Internet 15 hours ago

Nearby cities with recent reports

London

53 recent signals

36 minutes ago
City of Westminster

2 recent signals

31 minutes ago
Islington

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • shafeez87
    Shaheer (@shafeez87) reported from City of London, England

    @SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom

  • FrooMoo
    Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • nistasan
    Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • didikanyana
    MissDidi 🇷🇼 (@didikanyana) reported from Islington, England

    @SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.

  • Huskymannia
    Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • sudhirkapoor82
    Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • N19Local
    N19 Local (@N19Local) reported from Islington, England

    @SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.

  • LynnRr71
    Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • gnixon88
    Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • porridge77
    John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • StuartClark930
    Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal

  • felderston
    Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • WHISKYP3
    WHISKY P (@WHISKYP3) reported from London, England

    @BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

  • LynnRr71
    Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • MelzDee
    Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mazzaVmix
    Mazza (@mazzaVmix) reported

    @SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.

  • thedude310777
    Trudi Price (@thedude310777) reported

    I'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty

  • TimothyDRCarr
    Tim Carr (@TimothyDRCarr) reported

    @skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.

  • RedEndMU
    RedEndMU (@RedEndMU) reported

    @IvXv @UnitedStandMUFC @SkySports They have no European football and players on high wages ? They fall into psr problems meaning they need to make money by selling players ?

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported

    @SkyHelpTeam Why is the listings missing on RTE One HD on Sky Stream? already rebooted the box still the same this only channel that has no listings. problem is because the box doesn't know whats on it keeps asking for a pin.

  • girlieb71
    kaz (@girlieb71) reported

    @SkyHelpTeam I'm trying to buy a movie but my card details need updating but your site keeps saying it's a status 400 bad request

  • joeanne_thomas
    Joeanne Thomas (@joeanne_thomas) reported

    @SkySports So rude!

  • viewfromthetrev
    julian daniel (@viewfromthetrev) reported

    Thomas Tuchel seems to have an issue with Jude Bellingham. #England #WorldCup #SkySports

  • mazzaVmix
    Mazza (@mazzaVmix) reported

    @SkyHelpTeam @SkyUK I’ve spent hours on the phone trying to arrange repair of my IPhone 16, 14 months old. Over 2 weeks later the promised repair pack has still not arrived and nothing has been done. Unacceptable level of service. Can someone take ownership and resolve this

  • mazzaVmix
    Mazza (@mazzaVmix) reported

    @SkyHelpTeam Called you 12 days ago to say my iPhone 16 not working. Assured package to return would be sent out. 12 days later, no package, no replacement phone. Have spent 3 hours on phone, an hour and a half on chat. Been lied to repeatedly. No phone, no communication!