Sky Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, Croydon, London, Hounslow, Hackney, Dagenham, Wandsworth, Islington, Greater London, City of London, Newham, City of Westminster, Hammersmith, Orpington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
TV | |
| London |
TV | |
| Southwark |
Wi-fi | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Anju (Harmit) Ahluwalia BEM
(@anjua01) reported
from
Walthamstow, England
@EE disgusting customer service after 20 years of paying for a service . Go with @SkyUK for mobile phone needs as my husband got great customer service . I will be leaving EE after 20+ years
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Phil Carter
(@PhilSCarter) reported
from
Bromley, England
@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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Paul Durrant
(@Leafs1201) reported
from
Bushey Heath, England
@SkyHelpTeam Hi, new customer here, just wanted to find out how can I find out my username and password to log in to my router settings , I need to add some smart lamps and need to turn the 5G Hz off temporarily to set them up, thanks 👍🏻
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Matt
(@Missives0fASub) reported
from
Romford, England
Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam
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Thomas Hartley
(@therealowlstom) reported
from
Poplar, England
For days now I've seen #swfc name dragged through the mud over absolutely nothing. @MailOnline & @SkySports should hang their heads in shame for whipping up hysteria off the back of a handful of shameless attention seeking #NUFC fans. Wouldn't happen with #safc far classier.
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Ade H
(@hodadr) reported
from
East Ham, England
@skytv @SkyUK any reason the satellite signal is down? NYE bad timing for a technical fault! @SkyHelpTeam
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📞Athos Paps📞
(@athpaps7) reported
from
Barnet, England
@AFCAMDEN @GNev2 @SkySports Lol poor from you
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Thom Di Choi 😇
(@thomdichoi) reported
from
Islington, England
@scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘
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mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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Patrick Keyte
(@PatrickKeyte) reported
from
Camberwell, England
@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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Matt
(@Missives0fASub) reported
from
Romford, England
@saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scottish Lass
(@Scottis03347506) reported
@scottgibson93 @SkyHelpTeam Don’t hold ur breath this is what they have been doing to me since beginning of 2021 and still no end in sight - sneakily close complaint down after not resolving and either don’t call and say they did, let it ring once and bolt or don’t speak and hang up when you answer
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Amy Louise
(@amylouise0295) reported
Never in my life have I had such trouble with a company, I was told I could cancel my tv package and now being told that I can’t absolutely joke @SkyHelpTeam @SkyUK
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sarah carver
(@scarrah29) reported
@SkyHelpTeam I’ve got the service status checker I dont need to do a line test
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Amy Louise
(@amylouise0295) reported
@SkyHelpTeam Hello, they said because we are in contact till February but we were told in august we could cancel and pay to come out
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Scottish Lass
(@Scottis03347506) reported
@SkyHelpTeam Want to actually sort my complaint that’s been running since 2020?? Spent hours on the phone again today and still no further forward! Also brilliant to be guaranteed a call back between set times this afternoon and yet again no call!
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K
(@jam_officianado) reported
@SkyHelpTeam I really need some help with my account. I’ve tried speaking with customer services at least 3 times to resolve this but no one can seem to help. My email address was used on a previous sky account I held. That then got closed when I moved house.
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Hafiz Naguthney
(@HafizNaguthney) reported
@SkyUK poorest service I’ve received today and spoken rudely as well as spoken down to. This service is getting worse and a lot of people need training on how to treat and speak to customers. Just had an individual name Amit from Leeds call centre who was absolutely shocking.
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Jen Cat
(@Jen_Catter) reported
@SkyHelpTeam We had a number of calls on Sunday lasting 2.5 hours. The problem not solved was our inability to access Paramount+ or Discovery+. It was agreed that we would be called this morning about it.
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Jason Puddephatt
(@puddy73) reported
@SkyHelpTeam Thanks for getting back. She does have a care alarm tested yesterday and it worked. She has had the broadband issue for a few days now. And yes has a mobile.
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SimonTHFC #ENICOut #LevyOut
(@S1mge3_THFC) reported
Hi @SkyUK you’ve emailed to say my PAC code has transferred my phone number over from @EE but it’s not happened yet. New phone still has new number and old phone still has old number and service from EE. Any ideas? Thanks.