Sky Outage Report in City of London, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Southwark, London, Camden Town, Hammersmith, City of Westminster, City of London, Worcester Park, Ilford, Croydon, Poplar, Enfield Town, Harringay, Paddington and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Southwark |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@SkyHelpTeam sort out your broadband. We’ve had no internet. Sort out your ****!
-
María M Hervés
(@Dr_MHerves) reported
from
Paddington, England
@SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying
-
Gareth Cruse
(@garethcruse) reported
from
Enfield Lock, England
@SkyHelpTeam what is the phone number for customer support? Broadband stopped working
-
Daniel Watkins
(@dannywatty) reported
from
Tottenham, England
@SkyHelpTeam just moved flat and waiting for installation as a new customer for broadband and a tv package and have to wait 3 weeks for this. I know we’re in a lockdown but can anything be done in meantime as working from home with no internet is tough?!
-
Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
-
Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
-
Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
-
Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?
-
Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
-
Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
-
Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.
-
Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
@PushGill79 @SkyHelpTeam Ah, thought I was going mad. Help @SkyHelpTeam #skydown in #chingford for days. Keeps dropping signal.
-
🌑 Celia Hammond
(@CeCeHammond) reported
from
Camberwell, England
@SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service
-
Sally
(@SnoWhiteSally) reported
from
Barnet, England
Is anyone else in #barnet having issues with @SkyUK tonight? I just want to watch shitty tv to take my mind off of the #nationallockdown
-
Mark Sabin
(@sabin_mark) reported
from
Bromley, England
@SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense
-
Jonathan Fenster
(@gardencourtman) reported
from
Harrow Weald, England
@SkySportsPL @SkySports Why wasn’t Sharp getting a red card for raking his studs down the ankle of Schar
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
FPLBluetick
(@FPLBluetick) reported
ETH - imoprtant part of presser: source @SkySports "Of course, it's a setback and he's disappointed about it but he's not totally broken because he knows he will return quickly so he's optimistic. He's started straight on his recovery and rehab, which helps to get back soon."
-
Eliot Greenway
(@eliotg70) reported
@SkyHelpTeam Thanks for adding BT Sport to my account - already got it! Charging me more than I already pay BT for it! Charging a month in advance for the service I didn’t need want! Refusing me refund/credit because apparently I was happy paying more for service I already have!!
-
Steven Pippen
(@ste_pippen) reported
@SkyHelpTeam I have a question about Wi-Fi signal booster, who am I best speaking with?
-
Richard Simpson
(@askrich) reported
@DandG_UK @SkyUK Hi Emma, I was more flagging it so that you were aware you have an issue, to help you with other customers :) I'm happy I'm not going to be charged £222 a month!
-
MW
(@MarkWil59384999) reported
@SkyHelpTeam just called sky help and they admitted it's a network issue affecting millions of users. Strange how your website and Twitter team are denying anything is wrong
-
Brian Gaud
(@zacbusner) reported
@SkyHelpTeam You've forgotten the Portsmouth area where mobile Web has been sketchy for weeks. You won't pay compensation for it and you won't ask O2 how long it will take to fix mast. Terrible customer service!
-
Richard Stevens
(@RichardStevens) reported
@SkyHelpTeam Another Sky Mobile customer here who cannot receive or make calls (My mum's phone which is essential for medical purposes). I'm on O2 next to her and have no problems. Sort it out ASAP.
-
Paul Haggie
(@ha66ie) reported
@SkyHelpTeam hi team. My 'in contract to' date is 25th July. What would be the earliest date I can call to change package or give notice to cancel the service? My payment in July doubles so I don't want that to happen. Thanks.
-
Amourgirl 💙
(@Amourgirl1) reported
@SkyHelpTeam Hi I’ve tried to use Broadband shield today and it is terrible. It doesn’t block adult sites, certain words or domains. Sky buddy could tell me if my kids are doing their home work or watching youtube it was great. Why was it removed. ?
-
Domestic & General
(@DandG_UK) reported
@askrich @SkyHelpTeam Unfortunately I can not see images if you advise me I might be able to help. Thank you Emma F.