Sky Outage Report in City of London, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Newham, Hackney, Woodford Green, London, Ilford, Romford, Harringay, Southwark, Islington, Enfield Town, City of London, Camden Town and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Terry Gladden
(@TerryGladden) reported
from
Romford, England
@SkyHelpTeam since December my bill has risen by £21 a month! Been charged for sky sports each month 😞 want to speak to someone and queues on phone are huge. Not good! Can’t even cancel subs online. #help
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vinu venkatesh
(@vinuvenk) reported
from
Paddington, England
@SkyHelpTeam - broadband outage at NW8 9TD , update please
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Oliver Feldwick
(@felderston) reported
from
London, England
@SkyHelpTeam It says no known issues but I just got a text saying there were issues
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James
(@JamesHow8) reported
from
London, England
@SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋
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Sam Johnson
(@BigSammyJ) reported
from
London, England
@SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.
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The Mighty Aye #GSBOUT
(@marieellis81) reported
from
Dartford, England
@SkyUK I work from home and rely on your service. Thanks
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Gordon Nixon
(@gnixon88) reported
from
London, England
@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
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Ehtasham Ahmad
(@EAhmad73) reported
from
Ilford, England
@SkyHelpTeam Hi been on the phone since 9:30 but can't get any info at all been directed to go to website but can't find any link where I can get any help regarding my request... Can you please send me the link where I can get this sorted... Many thanks
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...
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Kay
(@kjones1366) reported
from
Enfield Lock, England
@SkyUK you have the worst internet service , at a time like this i canot talk to family 😥
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Pranav Nadkarni
(@pranavnadkarni) reported
from
Stratford, England
@SkyUK @SkyHelpTeam - I am trying to cancel my Sky TV account, I cannot call (as you are not taking any non-C19 affected phone calls) or email and your online chat takes ages. Please confirm best way to do this.
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this
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Renz
(@RenzCrammond) reported
from
London, England
@SkyHelpTeam how long to fix your broadband services in South East London
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The Mighty Aye #GSBOUT
(@marieellis81) reported
from
Dartford, England
@SkyUK please advise how I can speak to someone for assistance with failing broadband. I have tried all your online advice for the past month and still having issues
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Stuart Clark
(@StuartClark930) reported
from
London, England
@SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Paul Sahota
(@spaulsahota) reported
from
Richmond, England
So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK
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Linz
(@LindizzLinz) reported
from
Kingston upon Thames, England
My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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LevveLz
(@_Levvelz) reported
I’ve genuinely had some of the worst customer service I’ve ever experienced from @SkyHelpTeam over the last month. Supposed to get gig broadband on 7th Nov; now getting lesser broadband on 8th Dec for the same price. 3 cancellations, 15+ hours of time on the phone. Awful
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J A Z Z B O I ******* I C O N ™️
(@JAZZBOIF_CKICON) reported
@SkyHelpTeam could you please clarify what hours of the day the Sky app actually works? Due to your app’s failings I’m going to be charged £24 instead of £6. I will cancel my sky mobile service if this is not resolved in 24 hours.
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Ru55ell
(@RussellH95) reported
@SkyHelpTeam Hi, trying to sign up to your service but can't find a number to speak to someone via phone can you advise which number is best to call?
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Lewis
(@BaftyC) reported
@SkyUK Why do I have to cancel every year to stop you from tripling my bill, only for you to eventually ring me back several times and put me on my old rate anyway. Worst merry go round ever. Just wastes my time and yours. Sincerely, Annoyed, temporarily former customer 🙄
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J A Z Z B O I ******* I C O N ™️
(@JAZZBOIF_CKICON) reported
Trying to figure out what to say to trigger a response from @SkyHelpTeam I’m going to cancel my direct debits and you won’t get a penny more from me Is that what they want to hear to actually take a ******* complaint seriously?
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Mark Hankin
(@8gzd8k76nM) reported
@qesmithy @SkyHelpTeam @farmercoachBev Its actually selling a product that is much better suited to Bevs needs. She needs a business service that would come with the relevant SLAs that would be much better for her. She's chosen to race the LeMans in Fiat Punto when she could have chosen a Ferrari
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Mark Hankin
(@8gzd8k76nM) reported
@_Levvelz @SkyHelpTeam Ah so we've got to the bottom of the problem. OR have informed CPs that they could provide Gig speeds, upon ordering/provisioning they have realised the line (for any number of reasons can't handle that) and this has caused cancellations and the resulting lower speeds
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Nicklaus
(@ohitsNicklaus) reported
@SkySports Look how **** all those pundits are, literally all terrible rather watch on mute
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Tomi 🇳🇬🇬🇧
(@tomi224s) reported
@SkySports Terrible
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Paramount+ UK & Ireland
(@ParamountPlusUK) reported
@cherrydoll1 @SkyHelpTeam We've logged this with the tech team who are working to resolve the download and subtitle issues some viewers are experiencing as soon as possible. Apologies for the delay