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Sky outages and service status in City of London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 12 outage signals in the last 24 hours around City of London, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 21, 12:55 PM GMT+1.
  • 53% Internet (53%)
  • 17% Wi-fi (17%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 7% TV (7%)
  • 5% E-mail (5%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: Islington, City of London, London, and City of Westminster.

CityProblem TypeReport Time
Islington Wi-fi 12 minutes ago
City of London Internet 2 hours ago
London Internet 6 hours ago
London Total Blackout 11 hours ago
London Internet 11 hours ago
London Internet 11 hours ago

Nearby cities with recent reports

London

50 recent signals

6 hours ago
Islington

1 recent signals

12 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • LynnRr71
    Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • gnixon88
    Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • TrudaSpruyt
    Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • Dean84121152
    Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • Rex_Comms
    Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • shafeez87
    Shaheer (@shafeez87) reported from City of London, England

    @SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom

  • jacquilowe
    Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • RyanHeatly
    Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • N19Local
    N19 Local (@N19Local) reported from Islington, England

    @SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!

  • Moham688
    محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    That is stupid from @GNev2 he should get the sacked from @SkySportsNews @SkySportsPL @SkySportsMNF @SkyUK

  • Land_Captain
    Edward Clibbens (@Land_Captain) reported from London, England

    @beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.

  • gaishey
    Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • originalKL
    Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • grdoangel
    Greg Ohm (@grdoangel) reported from Islington, England

    @SkyHelpTeam we have had no broadband service for at least an hour which has followed all day of dropped connection and last week on Tuesday. Please fix as we are both WFH needing internet.

  • Lizzie_Farrant
    lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • jsphcrft
    Joseph (@jsphcrft) reported from Islington, England

    @SkyUK Help, our wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?

  • MelzDee
    Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • reesefletcher_
    Reese Fletcher (@reesefletcher_) reported

    Would be nice if @SkySports would let us watch it. Terrible service. #afcw

  • Nshieldsmag24
    Kristian (@Nshieldsmag24) reported

    @Stewie_Pearce @TheClubLiveTw @SkySports I’d be worried why I was too much of a bad actor to even get a long term eastenders gig.

  • FeckOffFlouncer
    FooFlouncers (@FeckOffFlouncer) reported

    Nice to see that I can’t watch the @CambridgeUtdFC opening game, which is clearly going well, as @SkySports streaming is buggered from minute one. Premium service my arse

  • NKOVZAK
    Flx (@NKOVZAK) reported

    @handha1a @theFJEN @SkySports wtf u talking about??

  • TheWomanHolmes
    The Woman (@TheWomanHolmes) reported

    @bmstewart2004 I cancelled it after a terrible service and being passed around Philippines AND Africa, with none of them being able to understand me.. NOW @SkyHelpTeam are threatening me with bailiffs and court action! UNBELIEVABLE!

  • JJCainsy
    Cainsy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@JJCainsy) reported

    @SkySports Yes. It’s nearly time for all those plastic fans to support their Premiership teams.

  • stevenjh1821
    Stevie (@stevenjh1821) reported

    @colonbarbarian @virginmedia @SkyUK I got a deal of them via email a few years back. Gigabyte sports movies there hole package for £60. Then my bill came in around 190. They tired to get out of it by saying I never accept it. About 6 hours on the phone and they finally said they where.

  • WarindiShamir
    warindi.shamir🇨🇩 (@WarindiShamir) reported

    @TheClubLiveTw @SkySports This guy is one of the dumbest people on the planet. Kids go to school if you don’t want to end up like this idiot

  • Tealady2410
    Michelle Woods (@Tealady2410) reported

    @SkyHelpTeam why is the buffering so poor on the red button football @ReadingFC v @wwfcofficial

  • StephensM77WBA
    Matt Stephens (@StephensM77WBA) reported

    @SkyUK broadband deciding to drop out again for no reason, engineer came last week after it being down, made some adjustments then in the middle of a work call it drops out again. Shocking