Sky Outage Report in City of London, Greater London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, City of London, Wembley, Erith, Newham, Northolt, Southwark, Brentford, Wandsworth, Ilford, Hackney, Woolwich, Hounslow, City of Westminster, and Chigwell.

City	Problem Type	Report Time
London	Internet	2 hours ago
City of London	Total Blackout	6 hours ago
Wembley	Internet	12 hours ago
Erith	Wi-fi	13 hours ago
Newham	Internet	15 hours ago
Northolt	Internet	16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Moozer (@FrooMoo) reported 47 seconds ago from London, England

  @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

• 
  Noodles (@Noods1) reported 4 minutes ago from Kensington, England

  @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

• 
  A fairly odd parent (@MummyKarenKing) reported 13 minutes ago from Richmond, England

  @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

• 
  Rachel (@OpenMindMH) reported 14 minutes ago from Wandsworth, England

  @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

• 
  justvickyxox (@justvickyxox) reported 17 minutes ago from Merton, England

  @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

• 
  Maria D (@Maria_MsBlueSky) reported 18 minutes ago from Merton, England

  @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

• 
  Paul Emery (@nipmeister) reported 22 minutes ago from Wandsworth, England

  @adfleming @SkyHelpTeam Same issue - unable to work!!!

• 
  Juliet Trew (@AvWeekJuliet) reported 27 minutes ago from Merton, England

  @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

• 
  J- Blüdhavens guard (@Jmariom86) reported 41 minutes ago from Eltham, England

  @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

• 
  Chris Whitehead (@silverthorn2151) reported 43 minutes ago from Walthamstow, England

  @SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.

• 
  Ian Gallosi (@IAGallosi) reported 44 minutes ago from Ealing, England

  @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

• 
  Aaron Kleman (@kleman14) reported 44 minutes ago from City of London, England

  Let’s ramp up England’s problem striker to city speculation now @SkySports

• 
  Nick Hennegan (@NickHennegan) reported 44 minutes ago from Hammersmith, England

  @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

• 
  Moozer (@FrooMoo) reported 46 minutes ago from London, England

  @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

• 
  Suman Bhuchar (@SumanBhuchar) reported 47 minutes ago from Wandsworth, England

  @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

• 
  Hana A 💙 (@hana_ros01) reported 49 minutes ago from Croydon, England

  @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

• 
  Mark Talbot (@MarkLTalbot) reported 50 minutes ago from Hounslow, England

  So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

• 
  Martin (@MartinJSorensen) reported 51 minutes ago from Camden Town, England

  @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

• 
  cherrypick (@mariabilici) reported 52 minutes ago from Wandsworth, England

  @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

• 
  IDRIS FERTOUT (@IDRISFERTOUT) reported 59 minutes ago from Hammersmith, England

  @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny (@DannyAlexRowe) reported 56 seconds ago

  @SkySports He is stupid

• 
  Graham (@grazzah) reported 2 minutes ago from Bathford, England

  @SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android

• 
  Justin Pywell (@justinpywell) reported 9 minutes ago from Southend-on-Sea, England

  Not sure why the person called Barbara at #skyglass insisted on talking over both me and my mother in law but it's really not the standard a 25 year VIP customer should be getting from @SkyUK hopefully will speak to someone more helpful tomorrow 🤬

• 
  David Walker (@davidthewalker) reported 14 minutes ago

  BBL Playoff finals followed by Celtics v Bucks game 7! Not a bad day for 🏀 on @SkySports

• 
  LeedsLadSam (@LeedsLadSam1) reported 18 minutes ago

  Anyone else thing @SkySports dribble over Everton? Never seen so much arse licking. Shite.

• 
  Lee Clark (@leenashley) reported 21 minutes ago

  When will @SkySports stop using a co-commentator who has played for one of the sides, so biased it’s awful!!!

• 
  Matt Coleman (@_MattColeman) reported 22 minutes ago

  @SkySports I am stupid.

• 
  SvR Gaming 🐝 (@STIGvROB) reported 23 minutes ago

  @SkySports To be fair it not a big job to fix, be good has new in mouth or so

• 
  JHW (@jade_woodham) reported 23 minutes ago

  @SkyHelpTeam There isn’t any issues I’ve already checked that!

• 
  John Evelyn 🌱 (@johnevelyn) reported 23 minutes ago

  @SkyHelpTeam hi, my Internet has been down all day today and most of yesterday. The site says no known problems in my area but the app says there is an outage in my area. Where can I find out if a fix is currently underway?