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Sky outages and service status in City of London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around City of London, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 19, 3:25 PM GMT+1.
  • 54% Internet (54%)
  • 18% Wi-fi (18%)
  • 10% Phone (10%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)
  • 4% E-mail (4%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, City of London, Islington, and City of Westminster.

CityProblem TypeReport Time
London Internet 2 hours ago
London Total Blackout 4 hours ago
London Internet 16 hours ago
London Internet 16 hours ago
London Wi-fi 17 hours ago
London Wi-fi 17 hours ago

Nearby cities with recent reports

London

92 recent signals

2 hours ago
Islington

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • FrooMoo
    Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • Lizzie_Farrant
    lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • cycleoptic
    cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!

  • Land_Captain
    Edward Clibbens (@Land_Captain) reported from London, England

    @beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.

  • stanleymotown
    Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • ShaneGillespie
    Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • ErayM2014
    Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.

  • Rex_Comms
    Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • Steve1London
    It's Just Getting Worse! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    God almighty @SkySports who picked #MickMcCarthy as a commentator? He's awful; boring & flat - there MUST be other people available #Brentford #SwanseaCity

  • SharronToor
    Sharron (@SharronToor) reported from Islington, England

    @SkyHelpTeam can you tell me when the broadband issue will be fixed in N19? It’s been over 2 hours since it’s been down! #skybroadband

  • TrudaSpruyt
    Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • Mr_K1985
    Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • N19Local
    N19 Local (@N19Local) reported from Islington, England

    @SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam No it says no issues listed Same as the last 2 times it went down this week and Twitter was flooded with sky broadband failures in Islington

  • IngaDR
    Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • Drjot
    JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • QuigleyE4
    QE4 (@QuigleyE4) reported from London, England

    @mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home

  • stuartbailey276
    Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JimmyMoore12
    Jimmy Moore (@JimmyMoore12) reported

    @skysports keep pushing the the Lewis Hall to Manchester United story. The can’t afford what it would cost if he were for sale. When will a club accuse the a network of tapping for a particular club? Definitely won’t be our chicken **** owners or CEO.

  • stelin34
    Wicky (@stelin34) reported

    @cxdi55 @skytv @SkyHelpTeam Move off , check comparison sites . EE was charging me £55 for 500gbs and every time I queried it was because of the service they provided is so much better , I only ever wanted them to sort glitches and had to go through phone robots, now with virgin 1100gbs £30 not a glitch!

  • Sc4eAi
    Sc4eAi (@Sc4eAi) reported

    @SkyUK is there anyone in this company that actually knows what they're doing or actually even just replies or answers and issues???

  • FouldsAilsa
    The Bonnie Quine (@FouldsAilsa) reported

    @Sargy7 @SkyUK Do you a receipt from the post office , that would show the date you handed it over to return it by post any delay after that is down to the GPO

  • JustaBFG
    Jase (@JustaBFG) reported

    Some of your call hamdlers are so rude and they dont have a clue, They are the reason that I think about leaving, remember you are not the force you once were, Netflix, Disney, Prime, Paramount, Plenty to choose from.. P.S, Your Scottish call handlers are FANTASTIC @SkyUK

  • ElliottSZN23
    ElliottSZN23 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈 (@ElliottSZN23) reported

    Why ******** do this commentary keep calling Randell 'Ran-Dell' shut up man #BRCMIL #SkySports

  • SteveGrange77
    OriginalCrackfox (@SteveGrange77) reported

    @cxdi55 @skytv @SkyHelpTeam Don't engage in the "we can reduce your price nonsense". Cancel. Wait for the offers to start popping up on the MySkyApp. NEVER accept the first offer, always reject the "this is the best deal" offer eventually they will drop their pants to try and keep you.

  • fletch67389
    Dean (@fletch67389) reported

    @cxdi55 @skytv @SkyHelpTeam Horrible company now

  • LowrieJohn
    John Lowrie (@LowrieJohn) reported

    @ManuMkrishna1 @SkyHelpTeam Never mind, how many months before the end of your contract, how much do they enforce for early exit? Welcome to #Sky victims club.

  • KevMc86
    Kev Mc (@KevMc86) reported

    @LeonsHotArms @SkySports @premierleague It wouldn't matter anyway. Corrupt as ****, frightened of abit competition.