Sky Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near City of London, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Hackney, Stepney, London, Southwark, City of Westminster, Hampstead, City of London, Newham, Wandsworth, Barking, Harringay, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Croydon |
Internet | |
| Hackney |
Internet | |
| Stepney |
TV | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff
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Tony Jacobs
(@TonyJacobs_) reported
from
Camden Town, England
@SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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jj harbey bean
(@Alonso743566891) reported
from
Walthamstow, England
@SkySportsNews @SkySports Scum . Stop these pitch invasions like u did in the 70s 80s 90s and early 2000s !!! What’s the problem these days STOP IT happening in the first place for god sake!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Kevin Williams
(@ozwilliams101) reported
from
Kensington, England
@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem
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Dani Minutola 🌈
(@DaniGabrielle94) reported
from
Poplar, England
Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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rebeccaburnett ♥
(@rebecca_marix) reported
feel sad that I've just cancelled my @SkyUK TV, but also refuse to pay stupid money every month.. 😑
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hayley roberts
(@hayzbetts) reported
@SkyHelpTeam just want to clarify you don’t call people saying internet has been rubbish and then hang up when challenged? Keep getting scam calls and it’s very annoying. Not your fault of course. Phone number 01980587358
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Pottr564
(@pottr564) reported
Hi @SkyUK I know your line tests show 35mb, and that there are no problems, but I'm in my house now and getting 0.8 on a WIRED CONNECTION. How do I get through to someone as you won't connect me because apparently there are no problems?
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Sam Crompton
(@sam_sam79) reported
@SkyHelpTeam I do t need to do a test when the light on my hub is orange for internet and when I connect to the hub any device takes me to your trouble shooting web page
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Miki 🌾mura
(@whiteanklesocks) reported
@SkyHelpTeam Hi, where can I make a complaint about the open reach engineer with regards to the installation of super fast broadband? I am having a nightmare because of this person.
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Laura
(@Lozzzeeeee) reported
@SkyHelpTeam is there problems with broadband in Shrewsbury? SY2 5 area
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Emma Elllis
(@emabob79) reported
@SkyHelpTeam The fact everyone was trying to get on it as their internet down too perhaps???? Really poor you’ve not notified customers there’s an outage in area
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Chilli Picazo
(@elgatochilli) reported
@SkyHelpTeam Over 24 hours without functioning broadband. These things happen but impossible to speak to a human being.And no updates from SKY. Customer service? Nil.
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Anthony
(@fleet29) reported
@seanc999 @SkyUK Simple cancel direct debit return boxes always found there customer services abysmal
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Michael Clarkson
(@Bolton1251) reported
from
Bolton, England
@SkyHelpTeam Hi. Been having probs with new HDR Q box. Regular sound pauses watching recordings on Q, pixelated on mini. Updated software and reset hard drive but still same issues. Tried getting through to someone on phone but automated system sending me round in circles.