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Sky Outage Report in City of London, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: Erith, Brentford, City of London, Wandsworth, London, Ilford, Hackney, Woolwich, Hounslow, City of Westminster, Newham, Chigwell, Croydon, Hammersmith, and Southwark.

CityProblem TypeReport Time
Erith Wi-fi 28 minutes ago
Brentford Internet 3 hours ago
City of London Wi-fi 5 hours ago
Wandsworth Internet 7 hours ago
London Internet 8 hours ago
London Internet 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • angegillis
    Andrea Gillis (@angegillis) reported from Lambeth, England

    @SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!

  • Ian_W_Wright
    Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄

  • glenoglaza1
    Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄

  • phil_cullum
    Phil (@phil_cullum) reported from Eltham, England

    Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.

  • KillerHeels_UK
    ⚒️🎄 Edgware Baubles 🎄 ⚒️ (@KillerHeels_UK) reported from Barnet, England

    It's So-Fal you idiot commentator! Not soo as in poo. @SkySports

  • hayleykenny
    Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • DJ_Lloyd_EC
    Lloyd EC (@DJ_Lloyd_EC) reported from Crayford, England

    @SkyUK New customer just moved into our new home. £96 a month for sky, definitely not paying that👎🏼👎🏼

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • Ian_W_Wright
    Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hey @SkyUK - I’ve been “connecting” to your online chat for 45 minutes now. Any chance of speaking to an assistant? I’m certain if I was signing up ro your service I’d be straight though to someone.

  • SianRilstone
    Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • Ian_W_Wright
    Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose

  • brookejfowler82
    Brooke (@brookejfowler82) reported from Loughton, England

    @SkyUK i am disgusted at the service i have received. Spent 4 hours on phone 2day. Both myself & husband are both keyworkers with 2 small children. Left with no tv at all!! Been told by manager we won't have an engineer until 3rd Dec!!!

  • SimonPrindy
    Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • RandolphHam79
    Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • TheSpainTrain
    TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • BashWords
    Basheer Khan (@BashWords) reported from Wandsworth, England

    Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡

  • Ian_W_Wright
    Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Maybe @SkyHelpTeam can help?

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • yairspitzer
    Yair Spitzer (@yairspitzer) reported from Barnet, England

    @SkySports what have you done to the #skysports app? Completely ruined what was a great app. Too slow, terrible user interface and difficult to navigate. What a poor customer experience. I am sure you can do better than that !! If you can’t - DM me ... can help make it better!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteVillan1981
    Carpy 🎣 Villan ⚽ (@PeteVillan1981) reported

    @AndrewMahon17 @SkySports **** show - never watch it anymore just put the matches on and hit mute

  • AroneThasan
    Arone Thasan💙 (@AroneThasan) reported

    @SkyHelpTeam I signed up with sky for a service and I’m not getting it. Sky blaming bt open reach - don’t sell a service you can’t provide

  • Rpsgb92
    ” The Future Is Unwritten” (@Rpsgb92) reported

    @SkySports Sky left behind you pay for this crap

  • 70mutley
    Dave Mutch (@70mutley) reported

    @SkySports For **** sake, Sky sports has turned into a talk show for people who never played the game, but think they have enough expertise / knowledge about football that they can replace actual footballers Becoming embarrassing

  • Mercs107s
    Ali (@Mercs107s) reported

    @SkySports Sky still reporting on this fix fight is a embarrassment to boxing … anyone that paid for this fight is stupid and lining the pockets of theses con artist

  • pparker_4
    Peter Parker (@pparker_4) reported

    @SkySports Can you tell me why you didn't report on Josh Taylor? **** OFF SKY

  • georgeous097
    Georgina G (@georgeous097) reported

    @OpenreachHelp No unfortunately not. Our provider is @SkyUK and they said it should be resolved in 24 hours. We urgently need this up and running. Apparently it’s an external network event. Not sure what that means?

  • garliclover123
    Seff (@garliclover123) reported

    @D84537821D @SkySports No problem easy mistake to make.

  • Richie30247154
    Richie (@Richie30247154) reported

    @SkySports Another mega boring sky sports tweet. Just keep posting the same old crap every day.

  • halftimeblues
    Halftime Blues Podcast (@halftimeblues) reported

    @SkySports Never been to Newlands then...