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Sky Outage Report in City of London, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, City of Westminster, Croydon, Waltham Forest, Hackney, Southwark, Orpington, Stanmore, Wandsworth, Hammersmith, City of London, Islington, Poplar, Wembley, and Erith.

CityProblem TypeReport Time
London Internet 9 minutes ago
London E-mail 10 minutes ago
London Wi-fi 3 hours ago
City of Westminster Wi-fi 4 hours ago
Croydon Wi-fi 4 hours ago
Waltham Forest Internet 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • alicefoster
    F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @SkyHelpTeam For the past 4 days now I’ve been having issues with my broadband! Do you have any idea what might be going on? Thanks.

  • camlaity
    Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • jsphcrft
    Joseph (@jsphcrft) reported from Islington, England

    @SkyHelpTeam Help, our home wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?

  • Drjot
    JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • The_L_I_AM
    Liam Hodge (@The_L_I_AM) reported from Poplar, England

    @SkyHelpTeam Internet connection not working in East London.

  • purplepenguin81
    Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @leonagraham @thesturge @SkyHelpTeam are just as bad. Randomly throughout the day cuts off my meetings online and TV but app says all is OK. Trying to blame the customer and not take responsibility for their shoddy service.

  • purplepenguin81
    Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Stop it! You don't care! Yr product is faulty. I have tried the steps, phonecalls, new equipment and had people in but it is still rubbish. Used to be excellent but passed 7months has been awful. There is obviously a problem in the area! Stop blaming customers and fix it!

  • jsphcrft
    Joseph (@jsphcrft) reported from Islington, England

    @SkyUK Help, our wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?

  • francesleach_
    Frances Leach (@francesleach_) reported from City of London, England

    @SkyHelpTeam @OllieParker Also facing the same issue - has there been an outage reported in London?

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • Drjot
    JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • Arsene__Knows
    A〽️ar (@Arsene__Knows) reported from Stratford, England

    Anyone else having Sky broadband issues? @SkyHelpTeam

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • spencersuckling
    SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • riccilong
    R Forster Long (@riccilong) reported

    @Ofcom I am being harassed by @SkyHelpTeam to pay for a broadband service I am not in any contract for and do not wish to continue. I have already notified Sky that I no longer wish to use their services and stopped payment. Could you advise a course of action? Thank you.

  • JoeyBamber_
    Joe Bamber (@JoeyBamber_) reported

    @SkyHelpTeam I press Lets Fix It, then it fixes it for around 10 minutes then goes off again

  • anc1523
    ash (@anc1523) reported

    @SkySports Couldn't give less of a ****

  • UNDERCOVER_JM
    John Matthews (@UNDERCOVER_JM) reported

    @SkyHelpTeam Unbelievable. Engineer still not here! Skyq still not working and all you can do is give me a link to a phone number? That’s very poor.

  • KnighthoodforB
    Mr Blue Sky 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@KnighthoodforB) reported from Glasgow, Scotland

    @JasonRushton7 @BBCSport @SkySports It was the worst thing I’ve seen on tv in the last 20 years. My son came and told me to turn it on and as I did I saw the guy jerking because of the defib. Then there’s the guys wife. I know it is not bbc cameras but there was a studio full of highly paid pundits to go to.

  • wexykanks
    Jesse Pinkman (@wexykanks) reported

    Fix this ******* image @SkySports #TURWAL

  • mikemackay
    Mike Mackay (@mikemackay) reported from Witham, England

    @SkyHelpTeam Complete loss of TV signal in the CM8 area. Any known issues??

  • K_Reidy
    Reidy* (@K_Reidy) reported

    @SkySports If UEFA does nothing over this it’s just another thing added to the list of how awful their handling of things are.

  • danielchapman86
    Daniel Chapman (@danielchapman86) reported

    @mikejt67 @SkySports 🙈 The fielding seems to be particularly poor in the women's cricket I've seen. You'd think that was the bit they'd be able to nail

  • Hannahkay_95
    Hannsss (@Hannahkay_95) reported

    @SkyHelpTeam The WiFi slow and I can’t access it in all rooms