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Sky Outage Report in City of London, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hackney, City of Westminster, Croydon, Waltham Forest, Southwark, Orpington, Stanmore, Wandsworth, City of London, Islington, Poplar, Wembley, and Erith.

CityProblem TypeReport Time
London Internet 11 minutes ago
Hammersmith Wi-fi 4 hours ago
London Internet 5 hours ago
London Total Blackout 6 hours ago
London Internet 6 hours ago
Hammersmith Internet 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • nlpedwards
    Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • daisymcandrew
    Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.

  • will6310
    william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap

  • MarcSpurs
    Marc Trainis (@MarcSpurs) reported from Barnet, England

    @harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves

  • will6310
    william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • Aliceliveing_
    Alice (@Aliceliveing_) reported from Hammersmith, England

    Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

  • MandyMinime35
    Mandy Carroll (@MandyMinime35) reported from Crayford, England

    @SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.

  • JackJrowley83
    Jack Rowley (@JackJrowley83) reported from Paddington, England

    @talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • Sheree_Kirby
    Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • Mrs_TKC
    Mrs_TKC (@Mrs_TKC) reported from Walthamstow, England

    @GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!

  • Mirella2401
    Mirella (@Mirella2401) reported from Poplar, England

    .@SkyUK as always bad service from you someone promised to get back to me by the latest on Friday night told me to bear with them...monday ....still haven’t heard from you!!!

  • will6310
    william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by

  • laurengreene2
    Lauren Greene (@laurengreene2) reported from Merton, England

    @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • sladegreenbig
    slade green big loc (@sladegreenbig) reported from Crayford, England

    @SkyUK dont look after your existing customers daylight robbery, bunch of thieves. Customer for 17 years and still have an original box but wont come out to look at a box unless they get £125 so no tv

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MoverFIFA_
    Dominic Stephens (@MoverFIFA_) reported

    The fact @SkySports allowed souness to spit crap like that is embarrassing

  • emily_pear
    Emily Pearson (@emily_pear) reported

    @SkyHelpTeam No updates given, couldn’t even speak to the tech team as the pre recorded message says there is a problem in the area. It’s been since Friday evening without a proper update, this is beyond a joke

  • domk2020
    Domk2020 💙 (@domk2020) reported

    @nicklewisno8 @SkyUK We had issues with Sky broadband in Hardwicke and, despite best efforts, they couldn’t solve it. Turned out it was a local who had a wind turbine which gave off a certain frequency of interference which ruined the signal. Moved to fibre with Virgin and problem solved.

  • Paulsmccann
    Paul (@Paulsmccann) reported

    @SkyHelpTeam can you tell me why my internet keeps going down in So40 area. All day long its beendropping out.

  • theleannesarah
    Leanne Thompson (@theleannesarah) reported

    @SkyHelpTeam Well, that is a problem then.

  • Dickster27
    **** The Dastard (@Dickster27) reported

    @SkyHelpTeam Yep. 235 is working. I think the problem is at your end. I may be the only person watching it!

  • timjbharg
    Tim H (@timjbharg) reported

    @neil_byrne Just cancel @skysports and go to your local pub. When your wife complains that it's expensive, tell her it was her choice to not allow you to shout and swear at sport at home.

  • theleannesarah
    Leanne Thompson (@theleannesarah) reported

    @SkyHelpTeam Is there a way to chat? The other phone I have access to is the landline via Sky Talk which is giving me zero signal.

  • AndyHal29946621
    Andy Hall (@AndyHal29946621) reported

    @SkySportsPL souness has a problem with zouma, but he is OK sitting next to someone who threw a coin at arsenal fans and spat in a young girls face, skysports you need to be careful who you employ

  • emily_pear
    Emily Pearson (@emily_pear) reported

    @BillCannaway @SkyHelpTeam Also in Worcester, it’s ridiculous. One update 12 hours after the internet went down and nothing since. Awful customer service