Sky

Sky Outage Report in City of London, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in City of London come from postal codes EC4R.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in City of London, Greater London, England 01/20/2026 19:50

January 20: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near City of London, Greater London, England

The most recent Sky outage reports came from the following cities: London, Harringay, Croydon, Hackney, Ilford, Hounslow, Woodford Green, Waltham Forest, City of Westminster, Fulham, City of London, Southwark, Brentford, Stanmore and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!

  • TJ_Bloomfield Tom Bloomfield (@TJ_Bloomfield) reported from Hammersmith, England

    @SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Kensington, England

    If you're considering @SkyUK - don't bother. Worst customer service.

  • scottmanson scottmanson (@scottmanson) reported from Bromley, England

    @SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡

  • johnnybenjamin_ Johnny Benjamin (@johnnybenjamin_) reported from Stratford, England

    @SkySportsPL @SkySports No, please do **** off sky, always making excuses for em

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • DonMcgowan6 Don (@DonMcgowan6) reported from Hammersmith, England

    @SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyUK just check my future bills. And guess what it's gone upI'm a loyal customer and have been for years yet getting treated like that. Is it money sky only care about and. Not its customers 😭😭😭

  • hevcom 💙Heather 💚 (@hevcom) reported from Walthamstow, England

    @SkyHelpTeam oh pants just settled down to watch a film I rented last week and it’s gone! I didn’t think there was a time limit 😩

  • EzioGooner Izo ⭐️⭐️⭐️⭐️ (@EzioGooner) reported from Poplar, England

    Good investment, this @SkySports package. 3 channels all showing the exact same shit for nearly 4 hours. And none of it is CL football, just losers chatting in a studio interrupted, by tons of adverts. What a waste of money.

  • SionDeFreitas Big Sigh (@SionDeFreitas) reported from Croydon, England

    @SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.

  • Mrs_TKC Mrs_TKC (@Mrs_TKC) reported from Walthamstow, England

    Good Food TV channel has moved with Food Network! Its annoying, as now it doesnt provide subtitles no more. Someone that is impartially deaf. Its not easy watching it. Please provide the subtitles!! #subtitle @GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam why is your fibre broadband so poor with online gaming I can't wait to leave 😡😡😡😡

  • AlannahJasmine Alannah Jasmine (@AlannahJasmine) reported from Camden Town, England

    @SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!

  • Rob179m Rob McEwen (@Rob179m) reported from Merton, England

    @SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisleonmiller Chris (@chrisleonmiller) reported

    @SkyHelpTeam Thanks for your quick response. I have tried that page and the £9 offer does not appear on it. If you go to the Contact Us options and then to Upgrade my Package you just go back to the same page without the offer! Others say they have had the same problem. Does this offer exist?

  • FabRab86 Rob (@FabRab86) reported

    @SkyUK upgraded frm essential broadband to superfast and was told line wld be switched within 7 days but e mail received says 12 days?We currently don’t get WiFi signal in every room and took the sky boost add on,should we be getting a boostbox as we already have latest router?

  • gentzwavy Gentzwavy (@gentzwavy) reported

    @SkyHelpTeam You resolve nothing. The worst thing is I had a minor issue that could have been resolved in less the 30 seconds. You choose to be ******* idiots. So I'm just switching to @virginmedia

  • lucy_bartram Lucy Bartram (@lucy_bartram) reported

    @SkyUK @SkyHelpTeam why have you charged and taken money off me for Sky TV till 23rd April when I cancelled your service at the start of March? I was assured no more payments would be taken at time of cancellation.

  • ICMRX5 endofmay♿️ 🐝💙 (@ICMRX5) reported

    @SkySports Sky’s been quiet for weeks about their beloved Liverpool they win one and now Twitter is full of the 🐂💩🐂💩🐂💩about a team that’s down the premiership table. BIAS TO LIVERPOOL IS SICKENING FROM SKY 20 TEAMS YET SKY REPORT ONLY ONE AND THATS WHEN THEY WIN 🤮🤮🤮

  • nickvann1987__ GoonerNick (@nickvann1987__) reported

    @SkySports They were great don’t get me wrong but we also played a part in giving them the confidence to get back to this level. But credit where it’s due they were still amazing last night but a small part of it was due to our awful show IMO 👍

  • GamingKav Kav 🎮 (@GamingKav) reported

    @SkyHelpTeam Yes, there are no issues with the router or box, it’s not set to Eco Mode so it won’t be cutting out because of that. We switch off at the plug, reset it, do all the things the help page tells us to. It’s just the internet that goes and stays down for a couple hours.

  • Gemma_1806 Gemma Cholerton (@Gemma_1806) reported

    @SkyHelpTeam I sat on hold for over an hour and gave up. You used to be able to contact Sky via Facebook messenger but that option no longer exists. I’ve been a customer for 19 years and am on the verge of moving elsewhere.

  • misikins Isi (@misikins) reported

    @Chronic_Jynx @SkyHelpTeam Yes it's such a pain! There's nothing wrong with the router I've done all their line tests etc comes back with no problems but nothing will connect to the WiFi for hours on end in the early hours!!!

  • RoystonWarren Royston (@RoystonWarren) reported

    @SkySports Arsenal were terrible more like....