Sky outages and service status in City of London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, City of London, Islington, and City of Westminster.

City	Problem Type	Report Time
London	Total Blackout	11 hours ago
City of London	TV	11 hours ago
London	Internet	17 hours ago
London	Wi-fi	17 hours ago
London	Internet	19 hours ago
City of London	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Mark Lopez (@markslopez1) reported 4 minutes ago from Islington, England

  @SkyHelpTeam Impossible to get through to anyone! I’ve had no internet or phone line for at least 16 hours! Can anyone shed any light on this please?? Absolutely ridiculous! I’ve had sooo many issues with this over the years. Simply not good enough.

• 
  Abul Kalam (@AbulKalamUK) reported 4 minutes ago from London, England

  @SkySportsPL @SkySports Never a pen.

• 
  Stanley Motown (@stanleymotown) reported 5 minutes ago from London, England

  @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

• 
  Shaheer (@shafeez87) reported 5 minutes ago from City of London, England

  @Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK

• 
  Sharron (@SharronToor) reported 7 minutes ago from Islington, England

  @SkyHelpTeam can you tell me when the broadband issue will be fixed in N19? It’s been over 2 hours since it’s been down! #skybroadband

• 
  Malachi Beckford (@BeckfordMalachi) reported 8 minutes ago from London, England

  @SkySports This is never a red card everything look worse when you slow it down

• 
  F O S T E R (@alicefoster) reported 14 minutes ago from London, England

  @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

• 
  Rebecca Wicking ✡️ (@rebeccawicking) reported 22 minutes ago from Islington, England

  @SkyHelpTeam Not good enough! This isn’t the price we agreed when I renewed my contract with you. You should honour the price that was agreed. I don’t really care for the reason. You will lose a lot of customers. I’ve been a customer for 9 years and that means nothing to you!

• 
  It's Jonathan (@DontCallMeJon) reported 26 minutes ago from London, England

  @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

• 
  Vialli's Chelsea FC (@VialliChelseaFC) reported 31 minutes ago from City of London, England

  @SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out

• 
  CabbieOO7 🇬🇧 (@CabbieOO7) reported 32 minutes ago from London, England

  @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

• 
  Kaustubh (call me KL) - he/him (@originalKL) reported 33 minutes ago from London, England

  Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

• 
  KYLE™ッ (@itsKapoow) reported 33 minutes ago from City of London, England

  @SkyHelpTeam hello, My internet was down for 14 hours last yesterday, it’s been back online for 4 hours and now it’s gone offline again. Any advice on what’s going on

• 
  🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported 46 minutes ago from London, England

  @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

• 
  James (@JamesHow8) reported 48 minutes ago from London, England

  @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

• 
  ap (@otheranthony) reported 50 minutes ago from London, England

  @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

• 
  Rebecca Wicking ✡️ (@rebeccawicking) reported 51 minutes ago from Islington, England

  @sihiggins1985 @SkyUK @netflix I’ve already called themThey couldn’t take it off my bill then had the audacity to ask to rate them over the phone out of 10. Not fair on the advisor, not fair to the customer to be asked in person on the spot!Said they couldn’t remove that fee or the equivalent amount off bill x

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 55 minutes ago from London, England

  @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

• 
  Thom Di Choi 😇 (@thomdichoi) reported 56 minutes ago from Islington, England

  @scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘

• 
  Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported 58 minutes ago from London, England

  When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DraxLee (@TrenchMadeDrax0) reported 3 minutes ago

  @SkySports Drop the damn cash and get him

• 
  Jules Carwtright (@Mabear_Cwright) reported 5 minutes ago

  @SkySports So rude.

• 
  BIGJOE👷‍♂️ (@BigJoe8880) reported 7 minutes ago

  @UnitedStandMUFC @SkySports I don’t want Robinson, he’s bad in tackles….Amad cooked him so badly

• 
  william mccullagh (@williammcc82829) reported 7 minutes ago

  @Kimberley22Ward @SkyHelpTeam My sky app chat bot ask for the customer service number

• 
  Cricketologist (@AMP86793444) reported 13 minutes ago

  In this ongoing test match at Lord’s, there has been a wicket every 25 ***** which is the third best in the history of the game in England. The previous best strike rates came in 1888 and 1907. So This pitch has the best strike rate in about 120 years in England. Stat courtesy @StuartBroad8 on SkySports. This pitch deserves criticism. More than it has already received. If not for rain and bad light the game could have been over in two days. #ENGvNZ

• 
  Bukayo Rice🤍❤️ (@gooner_since05) reported 16 minutes ago

  @talkSPORT @SkyUK Why did you take down the world cup video???

• 
  Jordon Pope-Stannard (@J0rdon987) reported 22 minutes ago

  @SkyHelpTeam getting hung up on a phone call by your representatives is great. Your agent put me back into contract without my consent and now you want £300 for me to leave after he said I would not have to pay to leave. Who can I speak to who won't hang up on me about this.

• 
  Mubarak Atwooki ✊ (@AmrishoMub) reported 23 minutes ago

  @travourmugisha @SkySports But you never came back

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 23 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  Fiona Miles (@fimiles24) reported 26 minutes ago

  @SkyHelpTeam anyone there to help with a technical issue?