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Sky outages and service status in City of London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 12 outage signals in the last 24 hours around City of London, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 25, 3:36 PM GMT+1.
  • 63% Internet (63%)
  • 19% Wi-fi (19%)
  • 9% Total Blackout (9%)
  • 4% TV (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in City of London come from postal codes EC4R .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near City of London, England

The most recent Sky outage reports came from the following cities: London, City of London, City of Westminster, Islington, and Tower Hamlets.

CityProblem TypeReport Time
London Internet 8 minutes ago
London Internet 33 minutes ago
London Internet 40 minutes ago
London Internet 2 hours ago
London Internet 3 hours ago
London Total Blackout 5 hours ago

Nearby cities with recent reports

London

54 recent signals

8 minutes ago
City of Westminster

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • ssb316
    Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • Mr_Unique_Voice
    🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • stuartbailey276
    Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • LynnRr71
    Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • itsKapoow
    KYLE™ッ (@itsKapoow) reported from City of London, England

    @SkyHelpTeam hello, My internet was down for 14 hours last yesterday, it’s been back online for 4 hours and now it’s gone offline again. Any advice on what’s going on

  • gaishey
    Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • Steve1London
    It's Just Getting Worse! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    God almighty @SkySports who picked #MickMcCarthy as a commentator? He's awful; boring & flat - there MUST be other people available #Brentford #SwanseaCity

  • FrooMoo
    Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • BroganLouise95
    Brogan-Louise (@BroganLouise95) reported from Islington, England

    @SkyHelpTeam fuming my sky has gone down as I work from home 😡😡😡

  • Dean84121152
    Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • Berniebee8302
    Bernardine 🇬🇩🇬🇧 (@Berniebee8302) reported from Islington, England

    @SkyHelpTeam what is going on with the board band issue?

  • CabbieOO7
    CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • ayoalabi99
    Ayo Alabi (@ayoalabi99) reported from Islington, England

    @sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season

  • jacquilowe
    Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • porridge77
    John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • andycoxonuk
    Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • stanleymotown
    Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • LynnRr71
    Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • ShaneGillespie
    Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • string_of_ears
    String of Ears (@string_of_ears) reported

    @jammierooroo @SkyUK You can invoke the cooldown clause. With every contract like this, there's a fixed amount of time during which you can cancel without any penalties.

  • d_lo101
    Loweski #⃣1⃣0⃣1⃣ (@d_lo101) reported

    Hey @SkyUK why is my sky q box showing a tv show on my “continue watching” when I have NEVER watched it nor do I ever intend to. Please allow the ability to remove shows from this list!!

  • carlbucksey
    Carl Bucksey (@carlbucksey) reported

    @Malcolm_Sillick @jammierooroo @SkyUK Tbf 30 day cancellation is standard so not really sure what u expect them to do. They haven't refused to cancel by the sound of it and prior to you calling what else are they meant to have done?

  • MjelkRen
    Nike Ralph (@MjelkRen) reported

    @jammierooroo @SkyUK Why would you even pay for that legacy garbage “television” tho. The internet exists!

  • scott_and_ball
    Lord George Blackdiamond 🇬🇧🇺🇦🇪🇺 (@scott_and_ball) reported

    @jammierooroo @SkyUK @skytv phoned my disabled BiL who lives alone and takes him to upgrading Netflix to 4 accounts, and take up sky sports (he never even watch sports). We never found out until after he died and we saw the bills. This cold calling should stop.

  • ticfever
    4-in-a-Row 🏆🏆🏆🏆 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@ticfever) reported

    @jammierooroo @finbarfin @SkyUK **** em. Cancel. You have 14 days.

  • cemtebrizci
    Niamh 🇮🇪 (@cemtebrizci) reported

    @patrick37297124 @jammierooroo @SkyUK get xevatv, the solidest dodgy stick service provider

  • shanc73
    Nothing to see here (@shanc73) reported

    @SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back

  • 31Shells
    shells (@31Shells) reported

    @jammierooroo @SkyUK I worked for BT retentions briefly, spoke to an elderly widow . BT sales had previously sold her a package, fibre, BT tv, BT sports and a bunch of add ons. she only used her landline, spoke to my manager and got it all cancelled without cost. Poor lady was taken advantage of 100%

  • TJD1986
    Thomas John Dockerill (@TJD1986) reported

    @SkySports Continues to be terrible.