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Sky outages and service status in Merton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Merton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 29, 4:00 AM GMT+1.
  • 66% Internet (66%)
  • 22% Wi-fi (22%)
  • 6% E-mail (6%)
  • 3% TV (3%)
  • 2% Phone (2%)
  • 1% Total Blackout (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Purley, Kensington, Sutton, Banstead, Greater London, and Fulham.

CityProblem TypeReport Time
Hammersmith Internet 12 hours ago
Croydon Wi-fi 1 day ago
Croydon Internet 1 day ago
Croydon E-mail 1 day ago
Croydon Internet 2 days ago
Croydon E-mail 2 days ago

Nearby cities with recent reports

Hammersmith

20 recent signals

12 hours ago
Croydon

11 recent signals

1 day ago
Wandsworth

1 recent signals

2 days ago
Purley

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • MikeBovill
    Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • serbs236180
    Serbs (@serbs236180) reported

    @SkySports can you ******* please add a setting to your app so that I don’t get bothered with WSL nonsense. Sick to ******* death of notifications about people I’ve never ******* heard of and have zero interest in. Thank you in advance.👍

  • SJones13663
    Stevie J (@SJones13663) reported

    @desdoyle4 @SkySports The crowd got back what they deserved, they aren't there to be abusive we ALL have our limits you abusers are ******* childish and needy to grow ******** up I've a ten yr old with more maturity

  • salbre81
    Sally💚🤍💜 (@salbre81) reported

    @mgsevs @SkySports Terrible wasn't it and honestly so little excitement around the goals. No passion at all

  • sgallagher123
    jemmy G (@sgallagher123) reported

    @maroonajambo @SkySports @spfl Ask your players when they were 1-0 up why they gave up, let you down and gave Celtic 3 goals and handed the league to them.All they needed was to hold on or even for a draw.But no, completely bottled it and destroyed their fans future. Why do they get paid if that’s what they do

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported

    @SkyHelpTeam your Customer support for Broadband is awful. How do I get a copy of the call please?

  • EltonMcManus
    Elton (@EltonMcManus) reported

    All the @SkySports channels covering the football, which is cool. But what about the Indy 500?!?! Where is the extra emergency channel?

  • BardenShaun
    Shaun Barden (@BardenShaun) reported

    All arsenal fans need to cancel there #skysports subscriptions with the real lack of coverage after winning their first title in 22 years, its uttly disgusting, no other team gets treated like that after winning the league,

  • NetterMizuno
    Sami-Petteri "Netter Mizuno" (@NetterMizuno) reported

    @CadillacF1News_ @SkySport SkySports is biased and never has given Bottas any credit, ever. I wish SkySports would stop being the main distributor for f1. I would start watching F1 again.

  • mytimetospeakup
    timeformetospeak (@mytimetospeakup) reported

    @Michael93621624 @ImpressionistAL @SkySports What records? Assists has never been thing. Last season Salah got 18 assists and 25 goals in the league. Nobody was wondering if he'd break the assists record, even though he was in the high teens with a big chunk of season to go. And he wasn't getting them from corners either.

  • Razvan930
    Razvan (@Razvan930) reported

    @AbsoluteChelsea @SkySports Accepting responsibility, would mean the sporting directors would have been sacked and Eghbali would step down. This nothing but a PR slap on wrist, while they will somehow receive bigger bonuses.