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Sky Outage Report in Merton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 11/04/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, Southwark, London, Hackney, Newham, City of Westminster, Camden Town, Croydon, Barking, Brentford, Harringay, Hounslow, Mitcham, Paddington and Wembley.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomHammersmith TV
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • si_fi Simon Fisher (@si_fi) reported from Bromley, England

    @SkyHelpTeam anyone there? I need help with a non functional TV subscription.

  • emilykerrin Emily Davies (@emilykerrin) reported from Camberwell, England

    @SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Croydon, England

    @SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now

  • AliCat2329 alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam No broadband in E8 - is there an ongoing issue?

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    🤬🤬🤬 @SkySports app not working.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @loz1006 @SkyHelpTeam Probably best you don’t call in, save the poor agents you’ll end up shouting at some grief they don’t need or want

  • DerekHairyhomer ming (@DerekHairyhomer) reported

    @SkyHelpTeam is your mobile phone site having issues as it keeps crashing every time I try to purchase my phone deal

  • BillyGunn19 Billy Gunn 🇺🇦 🇬🇧 🇺🇦 (@BillyGunn19) reported

    @SkyHelpTeam I've worked in Customer Support and Customer facing jobs since I left school 26 years ago 😲 I can't believe the way "customers" speak to CS! I get that people feel annoyed, frustrated and angry when our services go down. But #Politeness #Respect will get you further

  • MarkBloxham66 Mark Bloxham (@MarkBloxham66) reported

    @SkyHelpTeam I have attached a picture of what I see when I want to see a movie I have paid for. If this cannot be resolved and I cannot watch the movies I have paid for then I will cancel my DD and expect a full refund on the 36 movies. Hope to hear soon.

  • MarkBloxham66 Mark Bloxham (@MarkBloxham66) reported

    @SkyHelpTeam Ok spoke to someone on the phone regarding an issue with playback. I have spent money on 36 movies which I cannot watch. When I called we went through a series of fault finding issues including a power down reset and and a software update

  • CryptoFitLewis Lewis Hammond (@CryptoFitLewis) reported

    @SkyHelpTeam You are blatant lying to your customers because the Broadband services have been in blackout since Monday the 21st and I have evidence. I called you Tuesday you knew nothing about it, then you post this the 24th and we had 2 engineers visiting, who needs a 3rd engineer INTEGIRTY!

  • johnhorne55 john horne (@johnhorne55) reported

    @itvfootball @SkySports @BBCSport Well that was probably the worst England performance I’ve ever seen. Is it awful second rate players or a clueless coach???

  • TLeal93010751 TLeal (@TLeal93010751) reported

    @SkyHelpTeam Yes, we've been on the phone nearly every week with you. We've been waiting for an update for months now to when a pole will go up. We just want the internet for Christmas. Please help!

  • loz1006 Lauren Wall (@loz1006) reported

    @Leftyladswife65 @SkyHelpTeam So sorry to hear this. Their escalation process is non existent, they are not able to help the customers they have failed the most. All a queue system. They have to wait to hear from BT by their review date, only if they get no update, can they then escalate. Bloody ridiculous.

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @farmercoachBev @qesmithy @SkyHelpTeam You got business broadband yet Andrew or you continue to breach your TCs using a domestic service to run bot 1 but 2 (definitely shite) businesses from your basement?