Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 01/27/2026 14:30

January 27: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hackney, Ilford, City of London, City of Westminster, Southwark, Hounslow, Harringay, Croydon, Greater London, Newham, Tadworth, Tower Hamlets, Paddington and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomIlford Wi-fi
United KingdomLondon TV
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • NickHennegan Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • nipmeister Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @SkySports We put our towel down first!!!!

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • kleman14 Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • Noods1 Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CoreyNovak Corey (@CoreyNovak) reported

    @SkyHelpTeam Literally a brand new customer and I can’t get thru twice yku think I’m going to do a second time. Absolutely no chance. Rather cancel

  • WilboLow Will Lowey (@WilboLow) reported

    @patrickcullen01 @SkyHelpTeam Our Sky mini is so unreliable. I wonder those of us who have such problems, are the ones who don't have sky broadband. I'm convinced it's the virgin router and sky box not working together.

  • JoeDabernig Joe Dabernig (@JoeDabernig) reported

    @SkySports Honestly if Burnley we’re playing in my front garden I wouldn’t open the blinds Absolutely horrible team they make Wimbledon/ Sheffield Utd of the 80s seem cultured

  • GoldieRob Rob Goldie (@GoldieRob) reported

    @SkyHelpTeam Hi there, when will your mobile transfer function online be working again? Keeps telling me it is down. Thanks

  • HJJ92_ Hayden (@HJJ92_) reported

    @SkyHelpTeam Your WiFi is crap. “SuperFast” apparently. Yeah right.

  • Shrewsburywolf Terry Barlow (@Shrewsburywolf) reported

    @TheBaldGooner @SkySports @btsportfootball Absolutely. I’m a Wolves STH and we are going through a tough spell, been really poor recently and no excuses but every time we play Man U, City, Chelsea, Liverpool or Spurs it’s the same bias - but this United thing at present is really going over the top.

  • Dantomo1987 Dan Thompson (@Dantomo1987) reported

    @SkyUK Still no broadband it's almost 24 hours when will this been fixed very frustrating paying for a service I can't use @SkyHelpTeam #internet #nowifi

  • HJJ92_ Hayden (@HJJ92_) reported

    @SkyHelpTeam Download speed is terrible. Downloading something that’s 3GB and you’d think it was 100GB.

  • CoreyNovak Corey (@CoreyNovak) reported

    @SkyUK twice I have tried to get thru to someone and twice on hold 22,26 mins each and twice CUT OFF!!!! I need to discuss the problem that you guys keep causing me!!!

  • Adigun4ALL Adeyemi Yusuf (Olumide) 🇳🇬 (@Adigun4ALL) reported

    @Football_3601 @SkySports Is like the Chinese club don't need his service again #football360