Sky Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: Hampstead, London, Southwark, Brentford, Hackney, Hammersmith, City of London, Croydon, Paddington, Fulham, Camden Town, Newham, Mitcham, Kensington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Sid Sollis
(@sid_sollis) reported
from
Bromley, England
@andy_harnett @SkySports He’s terrible
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@acday89 @SkyHelpTeam Yep. We’re down too.
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam Yes and it says service is operational however the internet has been dropping in and out all morning and a quick check of Twitter makes it pretty clear that many other people in Islington are having the same issue
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Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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Viviane Mazin
(@VivianeMazin) reported
from
Hackney, England
@SkyHelpTeam The engineer visiting my flat last year asked me to call SKY and have it changed since everything else was ok. It's a terrible service for someone that's been with sky for 5 years. Looking for a change now.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Sharron
(@SharronToor) reported
from
Islington, England
@SkyHelpTeam can you tell me when the broadband issue will be fixed in N19? It’s been over 2 hours since it’s been down! #skybroadband
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Greg Ohm
(@grdoangel) reported
from
Islington, England
@SkyHelpTeam we have had no broadband service for at least an hour which has followed all day of dropped connection and last week on Tuesday. Please fix as we are both WFH needing internet.
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D A V I D L O M A X
(@davelomax) reported
from
Islington, England
@SkyHelpTeam I see a number of people are reporting an outage in north London again. I am one of them. Instead of telling us all to check your service checker website, could you get someone to fix it? It was 7 hours last Tues. It would be great to be slightly quicker this time.
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Brogan-Louise
(@BroganLouise95) reported
from
Islington, England
@SkyHelpTeam fuming my sky has gone down as I work from home 😡😡😡
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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MissDidi 🇷🇼
(@didikanyana) reported
from
Islington, England
@SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam No it says no issues listed Same as the last 2 times it went down this week and Twitter was flooded with sky broadband failures in Islington
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam It took me to “needs an engineer to look at the problem”
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Rhi
(@fulhamnonny) reported
from
Camberwell, England
@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Pyett
(@mike_1809) reported
@SkyHelpTeam So it’s acceptable to get 1.2mbs over your super fast service and 37.46 mbs over 4g is it and signal not reaching security cameras! download speed to my iPhone with netgear router via Virgin is 160mbs.... Sky promised me a better broadband service! This is unbelievably worse!
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Joanne Paul
(@JoPaul_2012) reported
@SkyHelpTeam I've tried this and been on the phone for 2hrs with one of your team trying to help. The orange Internet light is on and with so many people in the area having issues it has to be a wider issue
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James Buxton
(@JibbaJabba1980) reported
@SkyHelpTeam So where does this leave me? You are saying there is no issue, but my self and other people on the street are saying these is an issue, all starting on Sunday.
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DJ Jamie Taylor 🎧
(@DJJamieTaylor1) reported
@SkyHelpTeam do you know of any broadband issues in the RG9 area? Mine’s knackered
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Simon Bates
(@simon_bates) reported
@eldelbo @SkyHelpTeam Ditto here and can’t set up talk shield as wevsite not working... happened last 2 days now - something not right...
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SqualidSeal
(@SqualidSeal) reported
@HillF1 @SkySports I dunno about bad idea, but putting the other option as great idea makes me wanna say and idea. Im more inclined to say I’d be willing to see how it goes
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Marc McCann
(@MarcasMhicCanna) reported
@Kieran_hunt_007 @libs7350 @SkySports Just because you do fine doesn't mean others do. When our hard working nurses have to choose between feeding their kids or heating homes then it's clear there are problems. A simple search of the increase in nos of people using food banks over the last 12 yrs is proof of this.
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Thomas Allcorn
(@AllcornThomas) reported
@SkyHelpTeam very slow internet yesterday afternoon then no internet spoke to someone on the phone and your tests were not working either and so he had to give up helping, woke up today and no internet still SP8 area Gillingham Dorset?????
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Rich Cross
(@RCDC1987) reported
@SkyHelpTeam I appreciate you can’t help, but surely someone can connect me with someone who can. It is objectively not good enough to be 2 months down the road and the support team are still at the stage of telling me the app is fine surely?
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𝓜𝓲𝓰𝓾𝓮𝓵 🏁
(@FormulaMiguel) reported
@HillF1 @SkySports I like the idea. They will test it, if it is good they stick with it, if it is bad they can just stop sprint races at all.