Sky outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Purley, Kensington, Sutton, Banstead, and Greater London.

City	Problem Type	Report Time
Croydon	Internet	24 hours ago
Croydon	Internet	2 days ago
Hammersmith	Internet	2 days ago
Croydon	Internet	4 days ago
Hammersmith	Wi-fi	5 days ago
Hammersmith	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  IDRIS FERTOUT (@IDRISFERTOUT) reported 37 seconds ago from Hammersmith, England

  @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

• 
  Sabina Khan (@SabinaNKhan) reported 6 minutes ago from Croydon, England

  Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

• 
  Silka (@silkskt) reported 13 minutes ago from Camberwell, England

  @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

• 
  Fiona Adams (@Fifi_adams) reported 18 minutes ago from Richmond, England

  @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

• 
  Hana A 💙 (@hana_ros01) reported 19 minutes ago from Croydon, England

  @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

• 
  Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported 19 minutes ago from Wandsworth, England

  Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

• 
  天 (@faieqahmed02) reported 37 minutes ago from Royal Kensington and Chelsea, England

  @SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.

• 
  Hayden📸 (@hpsescapades) reported 38 minutes ago from Wandsworth, England

  Anyone else around #Northcote road having @SkyUK #broadband issues?

• 
  Fiona (@FionaFwarlow) reported 38 minutes ago from Richmond, England

  @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

• 
  Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported 40 minutes ago from Kensington, England

  @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

• 
  Purvee Hetamsaria (@PurveeH) reported 40 minutes ago from Camberwell, England

  @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

• 
  Imogen Powell-Shaw (@imogenpowell) reported 46 minutes ago from Wandsworth, England

  @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

• 
  maburte003 (@maburte003) reported 50 minutes ago from Croydon, England

  @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

• 
  A fairly odd parent (@MummyKarenKing) reported 55 minutes ago from Richmond, England

  @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

• 
  Faye (@flchambers_) reported 56 minutes ago from Wandsworth, England

  @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

• 
  Purvee Hetamsaria (@PurveeH) reported 57 minutes ago from Camberwell, England

  @SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.

• 
  Maria D (@Maria_MsBlueSky) reported 57 minutes ago from Merton, England

  @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

• 
  xxx (@Fabs11111111) reported 58 minutes ago from Kensington, England

  @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

• 
  Suman Bhuchar (@SumanBhuchar) reported 59 minutes ago from Wandsworth, England

  @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

• 
  Mikei. Hall (@The_Dark_knght) reported 60 minutes ago from Kensington, England

  @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  edna 🇮🇪 🇵🇸 (@edna_days) reported 6 minutes ago

  wifi keeps dropping @SkyUK @SkyIreland get your **** together

• 
  Kenny Mack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@kjmack17) reported 7 minutes ago

  @SkyHelpTeam how do I cancel my TNT subscription? I added it onto my Sky package online but cant seem to find out how to cancel it the same way.

• 
  VINCENZ (@v_incenz) reported 7 minutes ago

  @SkySports No sponsor on the shirt,dat is too bad for the world champion

• 
  samt106 (@ianelacey) reported 11 minutes ago

  @RAPAP2021 @SkyHelpTeam Says it all Sky Help Team no longer being used or monitored.

• 
  Roz P (@RAPAP2021) reported 11 minutes ago

  After being loyal customer of @SkyHelpTeam for 25 years and because of my credit ( which is y good but dealing with it ) the wont give me another phone .Never defaulted on bills always paid ..When broadband contract is up its Goodbye to sky ( broadband and phone sims ) and hello to another provider So much for being a loyal customer ....Isn't it time these providers started looking after their customers ...Oh they said I could buy the phone outright Were do people find over a grand fkr a new phone ... #angry #sky #customer

• 
  Tubosun Falowo (@precinoti) reported 12 minutes ago

  VAR RECCURING ERRORS: “WHO IS AT FAULT? THE TECHNOLOGY OR PGMOL OFFICIALS?”. I think to unpack this debacle that we have come to normalized as natural occurrence similar to daily human mistakes, errors by PGMOL officials as seen in almost all game week in the EPL, VAR is simply defined as “Video Assisted Referee”. To break this further, it is officiating a football match using technology i.e video replays, images etc to spot obvious and clear errors committed by the on-field human officials usually 4 personnel or actions sanctioned by the rules as fouls that were completely missed by the on-field officials. For VAR to be effective and not seen as in direct conflict or undermining the authorities of the on-field referees, certain parameters of the game state were defined as areas VAR can intervene like DOGSCO, dangerous play, incidents in the penalty box, violent conducts by players and these activities were categorized into 4 major areas i.e goals (and the attacking phase leading to them), penalties (awarded or missed), direct red cards, and mistaken identity. Now that we have defined VAR and clarified the intended use of VAR, how is it possible that a technology deployed to spot clear and obvious errors made by on-field officials somehow end up with recurring errors that lead to controversies, major talking points post-match every week and in most cases deciding the outcome of football matches? I am Arsenal fan so let’s use Arsenal specific VAR incidents as an example. 3 seasons ago at Newcastle, 3 separate incidents and VAR were unable to spot any. One of the incidents was if the ball had crossed the line. Subjective as at that time because VAR had no camera at the corner flag and no spider camera to confirm if the entire ball had crossed the line. Fast track to this season and at Nottingham Forest, a defender clearly used his hand to control the ball from going into corner kick. There was a camera at the corner, and we all saw that deliberate handball. Juxtaposing both incidents, VAR error at Newcastle had been effectively addressed with a camera at the corner at Nottingham Forest but yet outcome was the same. Arsenal this season at Brighton, Arsenal player deliberately holding a Brighton player in the box during an attacking play missed by the referee but no VAR intervention. At Mancity, an Arsenal player engaging in a violent act but was issued a yellow card instead of a red card. Both actions had no VAR error but officials’ wrong interpretation of the Rules and wrong decision. Typically, most OEMs and other manufacturers usually issue a warning and a recall of their products once that notice significant factory defect or recurring manufacturing errors to their products and such products are withdrawn within weeks, months or sometimes within a year. Before doing this, the OEM go through a process of investigation to determine the root cause, issue a notice to their customers and users and proceed to a remedy phase where repairs and replacements are undertaken. The question now is if VAR (technology) is the problem, who are the OEM of EPL VAR and why have no one asked the OEM to undertake this process of stopping this recurring errors? How come none of the media platforms in the UK ever done any kind of hit piece, editorial or investigative journalism on the recurring errors of the technology? Rather, we have an independent panel that review VAR errors, we have a Skysports PGMOL show where the Head of PGMOL do a review of the VAR errors weekly as well as other controversial officiating decisions, we have another Skysports show where ex-referee do a review of VAR good or bad calls, Talksports have similar radio shows, Ex-Referees have podcasts and Youtube Channels talking about VAR errors and we have media platforms doing annual reports like the one done by BBC, The Athletic and now ESPN doing VAR errors and impact on clubs, title races and relegation battles.

• 
  lew (@trippinlmao) reported 12 minutes ago

  .@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they

• 
  Curry Flurry 👨🏽‍🍳👨🏽‍🍳 (@samdubs0) reported 16 minutes ago

  @SkySports Never understood penalties being called a lottery, it’s just not factual.

• 
  Kharubdis2026 (@kharubdis2026) reported 19 minutes ago

  @StuartLeigh1 I’ve had this “available” since October but due to what Sky call a technical difficulty it’s not worked on for my service from them. @SkyUK being totally incompetent and inept. 😣

• 
  Jonno (@therealbigjonno) reported 20 minutes ago

  @SkySports That’ll go down well in Catalonia.