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Sky Outage Report in Merton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 01/13/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Hackney, Weybridge, Tower Hamlets, Poplar, Hammersmith, City of Westminster, Croydon, Ilford, Wandsworth, City of London, Kensington, Harringay and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!

  • LawrenceEvans11 ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • Becsmas Bex Mason (@Becsmas) reported from Eltham, England

    @SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

  • elsledge1968 Ian ‘Sledge’ Humphreys (@elsledge1968) reported from Camberwell, England

    @SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    @SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

  • Frances69992546 Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

  • jonessoares JONES SOARES (@jonessoares) reported from East Ham, England

    @SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.

  • tamsincallan ♛ Tamsin Rose ♛ (@tamsincallan) reported from Camden Town, England

    @SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

  • ianfreeman Ian Freeman (@ianfreeman) reported from Lambeth, England

    @SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

  • ChaoticSavageXX Nick (@ChaoticSavageXX) reported from Hounslow, England

    @SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Lambeth, England

    @SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • ratman97 chris summers (@ratman97) reported from Lambeth, England

    @SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JRSpence83 Jamie Spence (@JRSpence83) reported

    Never upgrade or swap your mobile with @SkyHelpTeam ! I sent them a phone in perfect working order they are now claiming it’s faulty and when you try to speak to someone you have to wait for over 40 minutes! A shambles!!

  • craigc38 craig carter (@craigc38) reported

    @SkyUK each time I login to my sky account and select Sky Mobile I get an error. Why can I not see my sky mobile products/account? Was fine a month or 2 ago… was looking at adding an additional sim

  • Clairemosby1 Claire mosby (@Clairemosby1) reported

    @SkyHelpTeam I am a Sky VIP customer who made the leap to Sky Glass in December, happy we are not! Feels as if the product has been launched way ahead of completing user testing and we the paying customers and now doing this for you. Awaiting yet another SW update!!

  • MirianMoreno_ Mirian Moreno (@MirianMoreno_) reported

    @SkyHelpTeam Is there a problem with broadband connection in London N2? Connection is incredibly slow

  • MirianMoreno_ Mirian Moreno (@MirianMoreno_) reported

    @SkyHelpTeam I have tried the help section several times and tested the line but thanks for the helpful suggestion. It doesn't allow me to book an engineer either. Please provide an alternative way to book an engineer

  • jasgreeny J (@jasgreeny) reported

    Dear @SkyUK isn’t it about time you gave in & offered a regular streaming service like everyone else

  • sheff_shell Sheff Shell (@sheff_shell) reported

    @SkyHelpTeam my wifi is not working AGAIN!!!! Ffs 🤬🤬🤬🤬🤬

  • SpeakUp_4Change Speak Up For Change (@SpeakUp_4Change) reported

    @ggblueg @SkySports @BBCSport We don't have to agree with everything, neither should we, what I do think is that we should support changes that will help now and in the future.

  • dokta01 Doc (@dokta01) reported

    @SkyHelpTeam I didnt ask why. I note this has gone, you've lost nearly all the boxing and most of what you have left is on ppv, majority of top level football now on bt, when will my bill be reflected for the hugely decreased service being provided?

  • TimRichardson9 Tim Richardson (@TimRichardson9) reported

    @SkyHelpTeam I have 4 regular boxes around the house. The two I used one WiFi enabled one old one no WiFi on it. No message..programmed as normal. Just nothing in “Planner” when I woke up. Others have same problem on Forums.