Sky outages and service status in Merton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Merton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 14, 7:06 PM GMT+1.
- Internet (49%)
- Wi-fi (25%)
- Phone (13%)
- TV (7%)
- Total Blackout (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Merton, England
The most recent Sky outage reports came from the following cities: Croydon, Wandsworth, Kensington, Kingston upon Thames, Sutton, Purley, Banstead, Hammersmith, Greater London, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
TV | 3 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Wandsworth
|
Phone | 1 day ago |
|
Kensington
|
Phone | 1 day ago |
|
Croydon
|
Phone | 1 day ago |
|
Kingston upon Thames
|
Phone | 1 day ago |
Nearby cities with recent reports
11 recent signals
5 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
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Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Sabina Khan (@SabinaNKhan) reported from Croydon, England@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, EnglandHey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Fiona (@FionaFwarlow) reported from Richmond, England@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
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Hana A 💙 (@hana_ros01) reported from Croydon, England@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Insane Gooner (@InsaneGoon3r) reported from Croydon, England@richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Kevin Williams (@ozwilliams101) reported from Kensington, England@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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Nick Davison (@nick_davison10) reported from Worcester Park, England@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Mike Bovill (@MikeBovill) reported from Richmond, EnglandThree Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.
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Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, EnglandLoving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent
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Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Chris Labrey (@ChrisLabrey) reported from Richmond, England@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Danny Flo (@RetiredChav) reported from Croydon, England@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Babajou (@RicciCastro) reported from Wandsworth, England@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul #SilverSqueeze (@Saintj13) reported@SkyHelpTeam Just transferd from EE and immediately going back again.... the Sky network (O2) is 10 years behind
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Metal_ Rebel 〓〓 (@Metal_Rebel) reported@cxdi55 @skytv @SkyHelpTeam Mine jumped to £104 a month! We had sports and movies, cut out the moves, but still expensive, but we have also had non stop problems with the Q box ever since.
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Tom McCarthy (@TomMcCarthy92) reported@cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it
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RustyRover852 (@RustyRover852) reported@cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".
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Ian Moone (@Traumaside99) reported@cxdi55 @skytv @SkyHelpTeam My mum's was up & she was offered pretty much the same deal, I cancelled her contract & got her a higher speed with a different provider for £21 a month. Sky asked her not to cancel & offered £26 a month for the slower speed she was already on. Told them no & moved off Sky.
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Cull22 (@Cull222) reported@cxdi55 @skytv @SkyHelpTeam I left sky years ago because of this and I've never gone back
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Richy (@MTFC_RIch) reported@cxdi55 @skytv @SkyHelpTeam Over the years I stayed with Virgin. BB only - £70/m(1gb). Changed to YouFibre 2 yrs ago now, again 1gb, halved cost to £39. Just had a call to renew, it’s now £30! They said bcos im a loyal customer! Not heard that before 👏 Fire stick and BB. Cheaper by more than 50%
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Robert Rutherford (@ruthersrobert) reported@RossGibbs78 @SkyHelpTeam @EE Yes it is down
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sherman (@tspurs1) reported@cxdi55 @skytv @SkyHelpTeam Cancel get a fire stick £75 for the year
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macduffy74 (@macduffy74) reported@cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.