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Sky outages and service status in Merton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Merton, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 12, 10:36 PM GMT+1.
  • 70% Internet (70%)
  • 17% Wi-fi (17%)
  • 6% E-mail (6%)
  • 2% Total Blackout (2%)
  • 2% TV (2%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Purley, Kensington, Sutton, Banstead, and Greater London.

CityProblem TypeReport Time
Croydon Internet 21 hours ago
Croydon Internet 22 hours ago
Hammersmith Total Blackout 23 hours ago
Croydon Internet 1 day ago
Hammersmith Internet 1 day ago
Croydon Total Blackout 2 days ago

Nearby cities with recent reports

Croydon

8 recent signals

21 hours ago
Hammersmith

5 recent signals

23 hours ago
Wandsworth

1 recent signals

4 days ago
Purley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • CraigWiIIiams
    Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • The_Dark_knght
    Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • wayner147
    wayne binder (@wayner147) reported

    @Zuffa_Boxing @SkySports @paramountplus What an absolute war. Both men left something they will never get back in there tonight.

  • JasonBa16239507
    JasonBarnett (@JasonBa16239507) reported

    @SkySports At least these 2 are more down to earth , dont know who some of these celebs think they are ?

  • nosmh
    nosmh (@nosmh) reported

    I still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables has driven the company to a shameful place and my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.

  • 50shadesofhaigh
    Luke Bernard-Haigh (@50shadesofhaigh) reported

    @Ethanisraelite @SkyHelpTeam Not a troll reply, but how did you send this tweet Ethan? Can you not use whatever connection used to login to your Sky account to pay?

  • mwilz
    mwila chilufya (@mwilz) reported

    @FIFAcom better get their house in order. Football is slowly losing credibility. The silence doesn’t help. These are the things late author Andre Jennings spoke about even in the Blatter administration. @talkSPORT @SkySports #WorldCup

  • mazzaVmix
    Mazza (@mazzaVmix) reported

    @SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.

  • timhewitt1
    Hewbo 🐝 (@timhewitt1) reported

    @thegingerwig Because they’re cheap and their **** opinions get clicks. It’s why @SkySports has invested in the rapid decline of sports journalism… hell sometimes they put @MiguelDelaney on the tv. They’ve hit rock bottom.

  • pawellwitt
    pawellwitt (@pawellwitt) reported

    @Zuffa_Boxing @SkySports @paramountplus Damn, he avoided that left hand and caught him with the right!

  • MccurdyCon80361
    Connor McCurdy (@MccurdyCon80361) reported

    @Zuffa_Boxing @C4CHEV @SkySports Omg zuffa are really the worst promoters. They showing highlights of a fight he lost nearly every round

  • MikeyBarbatoo94
    MikeyyBarbatoo. (@MikeyBarbatoo94) reported

    @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.