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Sky outages and service status in Merton, England

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Full Outage Map
  • Sky generated 10 outage signals in the last 24 hours around Merton, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 10, 2:24 PM GMT+1.
  • 66% Internet (66%)
  • 22% Wi-fi (22%)
  • 7% TV (7%)
  • 4% Total Blackout (4%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Purley, Fulham, Greater London, Thornton Heath, Mitcham, Kensington, Surbiton, Wallington, Kingston upon Thames, and Carshalton.

CityProblem TypeReport Time
Hammersmith Internet 1 hour ago
Hammersmith Internet 4 hours ago
Hammersmith Internet 9 hours ago
Hammersmith Internet 16 hours ago
Croydon TV 16 hours ago
Hammersmith Internet 17 hours ago

Nearby cities with recent reports

Hammersmith

24 recent signals

1 hour ago
Croydon

4 recent signals

16 hours ago
Wandsworth

3 recent signals

2 days ago
Purley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • FionaFwarlow
    Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • CraigWiIIiams
    Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mcbhoy
    CM 🍀 (@mcbhoy) reported

    FGS @SkySports, gonnae show us some golf? Adverts and folk talking garbage, get the golf on...

  • chorizochump
    ELLS⭐️⭐️ (@chorizochump) reported

    @SkyHelpTeam @SkyUK spent nearly 2 HOURS on the phone today with an issue that still wasn’t resolved. Yet again my bill is going up while the service keeps getting worse. Loyal customers deserve better than this. Very poor customer service. #SkyTV #CustomerService

  • Dafydd95825787
    Dafydd (@Dafydd95825787) reported

    This Sky Sports coverage is so bad. Showing putts we’ve already seen. No player card so don’t know what shot/hole they’re on. Only showing a handful of players. Ad break every 4 mins. #themasters #skysports #skysportsgolf

  • DaveVarley8
    Dave Varley (@DaveVarley8) reported

    @SkySportsRL You are literally the only @SkySports channel that isn't verified by X. Stop ***************. Only reason I have sky and if this carries on might as well cancel.

  • kayleahapp
    kayleah appleby (@kayleahapp) reported

    @SkySports without fail your sky sports+ is always messing up when the rugby is on dropping sound,score/tackle count/time played and picture always messing up. How long is this gonna keep going on absolute joke

  • damowaters
    Damo.W (@damowaters) reported

    @SkySportsDarts @SkySports Very bad sportsmanship on littler's behalf. Acting like a spoiled child because he didn't win. Get a grip of yourself. Idiot.

  • JAYMITCH81
    Jay (@JAYMITCH81) reported

    How did Cameron ever beat Katie Taylor? She is terrible and Mayer will bash her up. On another note, kind of ironic she is now fighting on the undercard of Ellie Scotney. Karma eh. #DuboisHarper #skysports #boxing

  • TJohnan1999
    Jonah Tumze (@TJohnan1999) reported

    @TheAnfieldBuzz @SkySports Slot can never do that

  • Paulwhite19801
    Paulwhite1980 (@Paulwhite19801) reported

    @SkySports half an hour your @TheMasters coverage has been on. Not a single bit of ******* golf shown!! Utter ****

  • Julian2017124
    julian (@Julian2017124) reported

    Sky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS