Sky

Sky Outage Report in Merton, Greater London, England

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The latest reports from users having issues in Merton come from postal codes SW20.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 03/02/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: London, City of London, West Drayton, Paddington, Southwark, Croydon, Hammersmith, Hackney, Tower Hamlets, Hounslow, Reigate, Kensington, Ilford, Bromley and Waltham Forest.

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City Problem Type Report Time
United KingdomPoplar Internet
United KingdomLondon Total Blackout
United KingdomCity of London TV
United KingdomWest Drayton Internet
United KingdomLondon Wi-fi
United KingdomPaddington Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • ErayM2014 Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.

  • ErayM2014 Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?

  • Frankie_Mack Frankie McCamley (@Frankie_Mack) reported from Camden Town, England

    @SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.

  • PawelSzpinek V19💜🏈💛 (@PawelSzpinek) reported from East Ham, England

    @NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @SkySports Terrible goalkeeping. End of...

  • OmzBk OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • Frankie_Mack Frankie McCamley (@Frankie_Mack) reported from Camden Town, England

    @SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • ADH_911 Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • HenyeFranks Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

  • itsKapoow KYLE™ッ (@itsKapoow) reported from City of London, England

    @SkyHelpTeam hello, My internet was down for 14 hours last yesterday, it’s been back online for 4 hours and now it’s gone offline again. Any advice on what’s going on

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WorcStu Worc_stu (@WorcStu) reported

    @SkyHelpTeam @SkyHelpTeam Skygo is still not working for me. Have tried Windows PC, chromebook & Android tablet. Can open app, look at listings but not watch live TV

  • inhxler jodie (@inhxler) reported

    @SkyHelpTeam Hi, I’ve just DM’ed you because my final bill is incorrect - for some reason it includes broadband for 2 weeks after my contract ends / I will already have moved out of my flat and disconnected the service. I won’t be paying until it is corrected, thanks!

  • YGWYFD Scott Riddell (@YGWYFD) reported

    @SkyHelpTeam Hi there. I have an iPhone 11 with ~11 months remaining of the 36 month contract and therefore am eligible for a swap, which I would like to do. However… the phone now has a problem with dead spots on the screen - completely unresponsive to touch in places. (1/3)

  • ehanna2016 Oldscooterbloke (@ehanna2016) reported

    @SkyHelpTeam No, the first engineer just replaced the box, and we list all our recordings, this didn't fix the issue. The next engineer changed a few settings and suggested that we try hard wiring instead of wifi, tried this, didn't work

  • AJulerCons Arielle Juler (@AJulerCons) reported

    @SkyHelpTeam - Trying to cancel Sky is like trying to leave the mafia. Sent written request on Sunday to cancel account, per website. Garbled voice message left on my mobile yesterday, no call back. I'm cancelling my DD 31 days from notice regardless. Shockingly bad service.

  • MarkMoore1980 Mark Moore (@MarkMoore1980) reported

    @SkyHelpTeam Sorted now by turning off at the open reach hub rather than just the router. The option to reset network on the Sky Q box has vanished though?

  • IndiaGraceDsgns India Grace Designs (@IndiaGraceDsgns) reported

    @SkyHelpTeam Speaking? Again with the phones? Still, I guess that I should thank you for making it so awkward. Now I have been forced to look around I see that I can get the broadband much cheaper too. I will go through a lovely online, no phones switching service.

  • xPosthumanx matthew dadson (@xPosthumanx) reported

    @SkyHelpTeam i cant get sky sports streaming to work at the moment to watch f1 testing - any known issue or when is resolution expected?

  • SennaMonacoKing Senna1 (@SennaMonacoKing) reported

    @SkySportsF1 @KevinMagnussen Shame on skysports f1👎 Who are you going to support & condemn via the next WAR?

  • doug_frost Douglas Frost (@doug_frost) reported

    @gillyglister @SkyHelpTeam Basically happy for you to click and make your package more expensive but you can’t easily make it cheaper. ‘Call us and we will convince you to keep paying us more than you would like’. I had the same problem recently