Sky Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: Tower Hamlets, Poplar, Southwark, London, Hammersmith, City of Westminster, Croydon, Ilford, Wandsworth, City of London, Hackney, Kensington, Harringay, Wembley and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Poplar |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
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Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
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Dan
(@Centrallinedan) reported
from
Ilford, England
@SkyUK I need to speak to a human...have a skybox harddrive failure and followed/completed all online rests etc... Getting annoyed now as nobody can help resolve it. #PleaseHelp
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.
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Devesh Mangtani
(@DeveshSport) reported
from
Camden Town, England
@SkyHelpTeam Our Sky Go Extra suddenly stopped working and I can't find an option to activate or check it online. Help please!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Yaseen
(@YaseenR7) reported
from
Stratford, England
@SkyUK Why is your WiFi so bad 😤
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Knowles
(@niceone3007) reported
Not to be rude or anything... but @SkySportsGolf @SkySports why do I have to suffer adverts for disfunctioning tools on every ad break? I'm sat here with my 9 and 12 year old boys! I know traditionally golf is an old man's game but come on, people under 90 are also watching!
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Yas
(@sasizlemynizle) reported
@SkyHelpTeam @skytv I haven’t been able to access WiFi via my tv or phone for two days. Can you please sort this issue out? I’m seeing others having the same problem
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SVY Vsync
(@VsyncG) reported
@SkyHelpTeam WTF IS WRONG WITH UR INTERNET SERVICE LIKE FFS EVERY 2ND DAY IM TELEPORTING BECAUSE OF UR DOG SERVICE
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Benkins ⚽️🔴
(@benjenkers) reported
@forbisher809 @SkySports Or its just that Southgate is an idiot and doesn't know what talent is
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Cbill36
(@cbill36) reported
@SkyHelpTeam Surely that's a job you can do ? We have taken days off for engineers, phone calls , the ball is on your court now , I am willing to do no more now , the service provided is inadequate and a bloody lot of money . All I ask is what we pay for and that is not the case ..
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Martin Leaver
(@martin_leaver) reported
@SkyHelpTeam Thanks for the swift response but it's not much help. Can you not prioritise a customer where same problem returns within a couple of weeks? Service will have been interrupted for more than a month in total by the time we get 2nd planned visit on 23 April.
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Trebor
(@Trebor_1872) reported
@SkyHelpTeam tried everything in the forums from updating the software etc but Discovery+ still continues to crash. Is anyone able to help
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Trebor
(@Trebor_1872) reported
@SkyHelpTeam Thanks I’ll just need to call tomorrow as I e tried all the trouble shooting
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SVY Vsync
(@VsyncG) reported
. @SkyHelpTeam WTF IS WRONG WITH UR INTERNET SERVICE LIKE FFS EVERY 2ND DAY IM TELEPORTING BECAUSE OF UR DOG SERVICE
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Mr. Honest
(@MrHones06294961) reported
@CFCD10_ @SkySports Actor is Black, be accurate! This Black ********** is awful in last years! Use White Actor for gif you dumbass. (Know you know how Bad are those Shits about colours)