Sky Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Poplar, Harringay, Paddington, Hammersmith, Southwark, Hackney, City of Westminster, City of London, Croydon, Southall, Harrow, Hampstead, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
TV | |
| London |
Total Blackout | |
| Poplar |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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mmpfb
(@chrstphrcp) reported
from
Bromley, England
@SkyHelpTeam is internet down in SE20. Have no connection this morning
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam
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WilsonDoesLFC
(@WilsonDoesLFC) reported
from
Islington, England
@SkyUK Sunday night 45 min wait, Monday night 49 min wait, Tuesday currently 38 min wait. You need to employ some more call centre staff. Shocking service. Wasting my life away.
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!
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Joanna Bovis
(@Jojosolitaire) reported
from
Wandsworth, England
@SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!
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Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
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David
(@Vasey888) reported
from
Wandsworth, England
@SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....
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Terry T
(@Terry622001) reported
from
City of London, England
SKY Q SERVICE, BEWARE !! Horrible, Moved to new build house with fibre optic, ordered SkyQ had nothing but problems, interference and bad picture, sky & fibre eng have visited numerous occasions. 8 weeks still not working. Do not get SkyQ with fibre broadband!! @SkyHelpTeam
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Mike Coultard
(@Scargill55) reported
from
Kensington, England
@markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂
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Terry T
(@Terry622001) reported
from
Hackney, England
Sky customer service want to went “another” eng, no point, they blame the fibre provider. @SkyHelpTeam
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService
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Taimour
(@Taimsss) reported
from
Southall, England
Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK
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Terry T
(@Terry622001) reported
from
Hackney, England
Following my recent rants across 3 Tweets re Sky Q, Sky asked me to PM them, which I did, took ages to write it all down, and guess what, this mornings reply tells me to contact another Sky Q dept. This will be at least 5 times I’ve explained prob to Sky. Sky Q 👎 @SkyHelpTeam
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Dazza
(@BastionDarren) reported
from
Richmond, England
Hi @SkyUK I maybe looking to join your service when I move apartments next week
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess
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Karun Chandhok
(@karunchandhok) reported
from
Hillingdon, England
@f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
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Mark Jones
(@mhjjones) reported
from
Islington, England
@adampfisher3 @SkySports It was a women so it shouldn’t be a problem!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Broughton
(@Julesbjules21) reported
@SkyHelpTeam No Broadband for over 3 weeks. Utilities in place since last week. @Sky what are you doing about this? @SkyHelpTeam I need you to help me with this. 240mins on the phone to you and still no resolution date. #skybroadband
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Motorheadbanger
(@1979motorhead) reported
@SkySports poor Americans. can't even escape the egotist over there
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kim
(@kim33926033) reported
@Julesbjules21 @SkyHelpTeam @sky This is so bad. Terrible customer care
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scarl
(@scarlbrittain) reported
@SkyHelpTeam intermittent broadband this morning. Please help, service checker says everything is fine but I cannot connect to the internet. Doncaster area
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Mick N.F.F.C.🇬🇧
(@micknffc) reported
When are @SkySports going to sort out the login on super 6😡❓❓
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Orient bird ⚽️🍹
(@samw1984) reported
@SkyHelpTeam hello, need your help please, could you advise the best phone number to contact you on to discuss mobile contract / sim only deals. We've been getting calls from you after just viewing your website and want to make sure the calls are genuine.
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Kate 🇺🇦
(@strandofgo) reported
Can you help me please @SkyHelpTeam @SkyUK the Sky mobile phone I was expecting yesterday was delivered to the wrong address.(the delivery photo was the wrong house) I've sent my ID to Sky via email and made several calls to DPD and Sky with no resolution.
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Chris Atterbury 🏴
(@chris_atterbury) reported
@8gzd8k76nM @SkyHelpTeam I have 3 😕. Been alright until about 2 days ago. Must say never had issues with BT and kind of regret moving.
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Chris Atterbury 🏴
(@chris_atterbury) reported
from
Penrhyndeudraeth, Wales
@SkyHelpTeam for a few days my internet has been dropping quite often. All my Alexa devices lose connection for a few minutes and can’t connect. Tried rebooting router but same happens randomly. Through the day. Any local issues? Or could it be router broken?
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Tom
(@TomsTweetThing) reported
@SkyHelpTeam Hey guys! Is there a way I can book an engineer to get our Sky dish moved? Long story, but due to scaffolding and works it’ll be easier in the long run to have it moved, currently haven’t had signal for a month :( Understand if there’s a fee.