Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 02/01/2026 13:05

February 01: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Ilford, Hackney, Northolt, Hounslow, Southall, Harringay, Fulham, Ealing, Newham, Epsom, Paddington and Islington.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • si_fi Simon Fisher (@si_fi) reported from Bromley, England

    @SkyHelpTeam anyone there? I need help with a non functional TV subscription.

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • sparkyhester M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    🤬🤬🤬 @SkySports app not working.

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Croydon, England

    @SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam No broadband in E8 - is there an ongoing issue?

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?

  • claireleonePR Claire Foster FCIPR 💙 (@claireleonePR) reported from Camberwell, England

    @SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • edengroc G (@edengroc) reported

    @afcBob2 @SkySports Shut ******** up. This has nothing to do with signing players. Sometimes just let intelligence work and don’t be such an idiot. There’s a time and place for that.

  • eddafc Edd murphy (@eddafc) reported

    @WilbertoDeTodd @SkySports Unbelievable m8 ya get used to these things when you support arsenal disgrace

  • 1coolz1 Miss Coolio Iglesias (@1coolz1) reported

    @SkyHelpTeam broadband is down in E11. Please sort by the morning!

  • ZJObeng02 Ms Obeng (@ZJObeng02) reported

    @SkyHelpTeam You can start by telling me how I can make a formal complaint please. The service I have had from Sky since September has been nothing short of appalling. Thanks!

  • EugeneLeach Eugene Leach (@EugeneLeach) reported

    @SkySports TWO awful decisions ,Luiz was NEVER a RED card, Bednarek deserved the benefit of the doubt, pity Mike Dean couldnt make the decision himself @FARefereeing Please retire this attention seeker .

  • StewForsyth Stewart (@StewForsyth) reported from Leeds, England

    @OpenreachHelp Sky @SkyHelpTeam will be able to confirm we've tried this multiple times. It's been escalated to your high level complaints team, but still Openreach won't do anything about the issue. We have no other options in this area - the only network available belongs to Openreach.

  • AndreaCarlyle2 Andrea Carlyle (@AndreaCarlyle2) reported

    @SkyHelpTeam our sky gone off again more off than on waste of bloody money. Rather cancel it. Anyone else have this all the time.

  • toniadamsxx Toni (@toniadamsxx) reported

    I feel like crying so so frustrated with @SkyUK noone seems to want to bloody help me sort out THEIR ERROR!! @SkyHelpTeam can't help (ironically) and any calls I make I'm left on hold then cut off!!! Noone calls back my emails are ignored!!! @financialombuds help!!

  • blairsuds Blair Sutherland (@blairsuds) reported

    @SkyHelpTeam Someone was meant to call yesterday and didn’t!! DM sent. Hope you can help. This situation needs cleared up ASAP

  • freedmanhp4 David Freedman #RejoinEU (@freedmanhp4) reported

    @SkyHelpTeam From the Network option I don’t then get Status and Reset options.