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Sky Outage Report in Merton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 01/29/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Islington, Southwark, Tower Hamlets, Croydon, City of London, Kensington, Hayes, Paddington, Harringay, Northolt, Hounslow, Hackney, Ilford and City of Westminster.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomIslington Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.

  • DaniGabrielle94 Dani Minutola 🌈 (@DaniGabrielle94) reported from Poplar, England

    Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband

  • PeteTheRef 🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • 1980smya mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • MarketerHayden Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • ABull20151123 ABull (@ABull20151123) reported from East Ham, England

    @SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.

  • JustinLeeper_yo Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England

    1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • markslopez1 Mark Lopez (@markslopez1) reported from Islington, England

    @SkyHelpTeam Impossible to get through to anyone! I’ve had no internet or phone line for at least 16 hours! Can anyone shed any light on this please?? Absolutely ridiculous! I’ve had sooo many issues with this over the years. Simply not good enough.

  • QuantumCaza Coffee (@QuantumCaza) reported from Islington, England

    @SkyUK I beg you fix the Wi-Fi

  • SkinsELive 🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • IFK27 IanK (@IFK27) reported

    @SkyHelpTeam is there a problem with some channels in GTR Manchester region? All Sky branded channels and Channel 4 down due to “no signal” but BBC, MTV, Discovery fine?

  • Terri_E_Souter Terri Souter. (@Terri_E_Souter) reported

    @SkyHelpTeam can you help me with my broadband package please

  • gtfcthom Thomas Marris (@gtfcthom) reported

    @owenfinn180 @OfficialPDC @SkySports The YouTube stream went down I know it’s on tele

  • annelien_bass Annelien Bass (@annelien_bass) reported

    @SkyHelpTeam No, I didn’t do the order. I was distraught as I was forced to speak to someone - who couldn’t give an explanation - rather than updated via my account. And as I’m losing out on £135 in vouchers and cashback, on top of the problems and delays I have faced, I won’t be joining Sky.

  • Mike591 Mike Farthing (@Mike591) reported

    @JANUSZCZAK @SkyArts @SkyHelpTeam Can you help with this, Sky? I have to say, your subtitling is excellent and extensive, but there seems to be none listed for this programme?

  • lynsey274 Lynsey C (@lynsey274) reported

    @OpenreachHelp hello - have you all gone home early for Xmas ??? !!! no response whatsoever to two messages from me - DREADFUL CUSTOMER SERVICE !!! thank god @skyhelpteam have been more able to provide some answers

  • racing_mick Mick Palmer (@racing_mick) reported

    @specutainment @SkySports @SunderlandAFC Poor form. Radio on.

  • KAB_78 Karen B (@KAB_78) reported

    @SkyHelpTeam Spoken to them several times since issue started. Last spoke yesterday. No further help other than not knowing when OpenReach can provide an engineer as the one engineer is sick. Asked for help with a modem or similar. Refused. Opened complaint and was closed immediately.

  • guus_real Dave (@guus_real) reported

    @SkyUK The whole concept of the film is ridiculous to me now that you used the end credits to announce Henry cavills return as superman only to retract on it later. Stupid move. DC is ridiculous

  • KAB_78 Karen B (@KAB_78) reported

    @SkyHelpTeam Just want the service I'm paying for