Sky outages and service status in Merton, England
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Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Merton, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 25, 12:04 PM GMT+1.
- Internet (68%)
- Wi-fi (20%)
- TV (6%)
- Total Blackout (5%)
- E-mail (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Merton, England
The most recent Sky outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Greater London, Purley, Fulham, Thornton Heath, Mitcham, Kensington, Surbiton, Wallington, Kingston upon Thames, and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
2 hours ago | |
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Hammersmith
|
Internet | 5 hours ago |
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Hammersmith
|
Internet | 17 hours ago |
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Croydon
|
TV | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
11 recent signals
5 recent signals
Community Discussion
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Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Chris Labrey (@ChrisLabrey) reported from Richmond, England@acday89 @SkyHelpTeam Yep. We’re down too.
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Natalie Richardson (@njb81) reported from Richmond, England@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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xxx (@Fabs11111111) reported from Kensington, England@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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Laura Greenaway (@LauraGreenawa12) reported from Merton, England@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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Illy Mus 💙 (@illymus) reported from Camberwell, England@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Purvee Hetamsaria (@PurveeH) reported from Camberwell, England@SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.
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Anayat Khan (@AKhan0o7) reported from Croydon, EnglandAs soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Rob Vinke (@vinke_rob) reported from Sutton, EnglandI cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Patrick Tuohy (@engageurself) reported from Hammersmith, England@SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line
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Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, EnglandQuestion to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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Kevin Williams (@ozwilliams101) reported from Kensington, England@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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Louise S (@LJS111) reported from Lambeth, England*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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justvickyxox (@justvickyxox) reported from Merton, England@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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John (@icbm24) reported from Croydon, England@SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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holygrail (@holygraileth) reported@indykaila It's complete 🧢 mate. If they were so desperate they wouldn't have let the refs and VAR absolutely destroy spurs this season. And @skysports don't seem to mind either with their biased commentators like Alan Smith cheering us down
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userds5050 (@userds5050) reported@jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates calling. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them
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Winston Smith (@kinlochleven7) reported@jammierooroo @Su15100307 @SkyUK And then spend 20+ mins in a queue listening to piped music before losing the will to live and hanging up. If you can add packages online then you should be able to cancel / remove them online too
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Trading Places (@Ajcts) reported@jammierooroo @Despairing_Tory @SkyUK Distance selling regulations. Cancel
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Sam (@SamCosham) reported@jammierooroo @SkyUK The same company who demanded they speak to the account holder to cancel a subscription.. yet he was 5ft under in a box in lots of pieces, they didnt seem to grasp that fact.. 😬
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Peter (@rehearsalpete) reported@jammierooroo @SkyUK I was told by their team that I couldn’t cancel on the phone - had to be done via online chat. Opening statement “ I want to cancel and do not wish to renew my contract” Ignored me repeating this 1 hour to get to the point where they agreed to cancel after offer after offer.
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Jabk (@bickburn1811078) reported@TheBurnleyWay @SkySports **** kff 6 scoot pared 0-1 Man City Huhu
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Bee (@BeeDee6) reported@jammierooroo @Bawbaw19933241 @SkyUK My 97 year old mother was paying something along the lines of £150 and barely using anything. So my sister phoned up and lied and said she'd gone into a nursing home so they'd cancel it!! They prey on the vulnerable elderly who they know don't understand these things!!
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One Cal (@cal52612) reported@jammierooroo @lisareality1 @SkyUK I'm going through same with VM , promised over 300 on Internet connection barely reaching 50 but according to them its over 200 and not a problem, I've even explained to them its no good measuring to Dublin where the server is,measure from the property in the North East, useless
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D (@Therealdonnab42) reported@jammierooroo @SkyUK My mum gave me permission to speak to them & it took around 2 weeks to resolve. They admitted it was insensitive, poor judgement & customer service given circumstances. Contract was cancelled with no penalty & mum rec’d compensation as a goodwill gesture.