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Sky outages and service status in Merton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Merton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 19, 12:37 AM GMT+1.
  • 49% Internet (49%)
  • 24% Wi-fi (24%)
  • 13% Phone (13%)
  • 7% TV (7%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Kensington, Kingston upon Thames, Sutton, Purley, Banstead, Greater London, and Mitcham.

CityProblem TypeReport Time
Hammersmith Internet 40 minutes ago
Hammersmith E-mail 16 hours ago
Croydon Internet 2 days ago
Croydon TV 4 days ago
Croydon Internet 5 days ago
Wandsworth Phone 5 days ago

Nearby cities with recent reports

Hammersmith

5 recent signals

40 minutes ago
Croydon

5 recent signals

2 days ago
Wandsworth

3 recent signals

5 days ago
Kingston upon Thames

2 recent signals

5 days ago
Purley

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • MikeBovill
    Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • YJ_Szn
    YJ🇨🇻 (@YJ_Szn) reported

    You know it's bad when you're agreeing with Jamie O'Hara on skysports about the dealings of Manchester United in this transfer window.

  • MuskCaughtAP
    🇻🇮 (@MuskCaughtAP) reported

    @SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint

  • se7nsl
    am (@se7nsl) reported

    @SkyHelpTeam Can’t get onto the link as I have no service

  • dougkerr1
    The Analyst (@dougkerr1) reported

    @JimmyMoore12 @SkySports @ManUtd Like I've been saying Jimmy,manure have had there day and now it's biting them in the ***,we told them that this would happen when they sided with the premier league trying to stop our takeover and the rule changes,well all I'm going to add is f*ck em and tough **** on them!

  • cmwba
    Colin Morty (@cmwba) reported

    @KevvyJ63 @SkySports @virginmedia I agree, every season is the same! Might as well have the reception from an empty baked bean tin! Inept service.

  • GeorgeAGreen
    George Green (@GeorgeAGreen) reported

    @HammersHubWHUFC @SkySports Should have got the 24 year old Parrott but it seems the market stall spiv way of dealing in the transfer market practiced by the Porn Dwarf has not gone away since he stepped down.

  • shymon99
    simon foster (@shymon99) reported

    @skyuk Wow your customer service is now appalling..... How do I make a complaint... Including complaining about the cancellation team -who just cut me off

  • cmwba
    Colin Morty (@cmwba) reported

    @SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.

  • Corey2613
    Corey (@Corey2613) reported

    @TheClubLiveTw @SkySports 99% of hot takes are just, a team I hate are going to be ****

  • PaulRWebster
    Paul Webster (@PaulRWebster) reported

    @cxdi55 @skytv @SkyHelpTeam Sky comes down Openreach fibre, like most other providers, so it is very easy to move elsewhere. They act like they have a monopoly on Broadband and TV, but the world has changed. They don't.