Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 01/22/2026 10:30

January 22: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, City of Westminster, Wandsworth, London, Hackney, Hayes, City of London, Newham, Ilford, Northolt, Harringay, Hounslow, Waltham Forest and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon TV
United KingdomEpsom Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.

  • theldntea Abi | The London Tea Blog (@theldntea) reported from Bromley, England

    Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    @David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.

  • peeraditya23 Peer (@peeraditya23) reported from Poplar, England

    @comeonarsenal23 @SkySports Bro you still have the guts to even comment? You’re 15th in the league. Losing games left right and centre. You drag your glory days to somehow defend the shite performances over and over again. Every manager fails with you. SIT DOWN MATE.

  • jcreedy James Creedy (@jcreedy) reported from Stratford, England

    @SkyHelpTeam They have the same functionality in terms of planner management. You've just removed a service that I used to have, and want to charge me extra to get it back.

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • tommo_watson94 Tom (@tommo_watson94) reported from Eltham, England

    Really enjoying the authentic dial-up internet speeds at the mo. Keep up the quality service @SkyUK

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @SkyHelpTeam shocking customer support, I’m really not happy

  • Emilallard Emil Allard (@Emilallard) reported from Croydon, England

    @LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • jcreedy James Creedy (@jcreedy) reported from Stratford, England

    @SkyHelpTeam Could you also tell me why Good Food HD has been replaced by non-HD Food Network?

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam Why is this? Why is the service being watered down from what it was?

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • danzac39 OnlyArsenal (@danzac39) reported

    @SkyHelpTeam your talk shield Web page is down. Wanna get it up and running please??

  • MickHarkin11 Mick Harkin (@MickHarkin11) reported

    @SkyHelpTeam still waiting on data to be refreshed to piggybank poor show sky.refresh day was yesterday data has vanished

  • hannahjadee95 Hannah (@hannahjadee95) reported

    @SkyHelpTeam No 😢 you can’t watch sky box office programmes on sky glass? Frustrating that I’m supposedly paying for a “premium” service but don’t have the same service as SkyQ customers…

  • MickHarkin11 Mick Harkin (@MickHarkin11) reported

    @SkyHelpTeam Refresh was yesterday spoke at 8 45 today no help what so ever

  • rafthemaster Richard Frame (@rafthemaster) reported

    @SkyHelpTeam I don’t think you can help but k want to complain about the way Sky Stream recorded F1 this morning, it didn’t do what I programmed & recorded from SportMainEvent not F1 channel meaning I’ve missed bits & the recording ends suddenly without warning

  • Thetrut54051138 G (@Thetrut54051138) reported

    Wtf is Andy walker talking about ffs. @SkySports get that 🤡 off our Tv. Arm away out from his body and if that’s his shoulder then u have no idea what your anatomy looks like. #celtic

  • ChelseaGuy34 ADAM GIDMAN (@ChelseaGuy34) reported

    @TheBlueDodger @SkySports No they never I

  • Emmaharris308 Emma Chivers (@Emmaharris308) reported

    @SkyHelpTeam help please?

  • 47shann47 shan🌻🦋 (@47shann47) reported

    @SkyHelpTeam @SkySportsF1 @CroftyF1 F1 replay is meant to be playing but it’s a recap?!?! This has just ruined hundreds of peoples morning as we now know what happened and who won the race when we wanted to watch the replay!!!! This is a service we pay for!!! What is going on?!?

  • blakeyboy86 Rob Blake 💙 (@blakeyboy86) reported

    @AlanYNWAJ97 @Jesanchez3 @SkySports Finally, someone taking sense, I have no issue around it....its a game driven by emotion and passion...someone else shows it and we blow a fuse.