Sky Outage Report in Merton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, London, Hounslow, Hackney, Fulham, Croydon, Southwark, Sunbury-on-Thames, City of Westminster, Paddington, Harrow, Wandsworth, Ilford, Camden Town and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Total Blackout | |
| Hounslow |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Internet | |
| Fulham |
Wi-fi |
Community Discussion
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Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Terry T
(@Terry622001) reported
from
Hackney, England
Sky Q does not work with Fibre Optic cables, and Sky are ignoring the problem, despite being aware of it 😱@SkyHelpTeam
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WilsonDoesLFC
(@WilsonDoesLFC) reported
from
Islington, England
@SkyUK Sunday night 45 min wait, Monday night 49 min wait, Tuesday currently 38 min wait. You need to employ some more call centre staff. Shocking service. Wasting my life away.
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bridie ohalloran
(@sxyblueyes2) reported
from
Merton, England
@SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
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Mark Jones
(@mhjjones) reported
from
Islington, England
@adampfisher3 @SkySports It was a women so it shouldn’t be a problem!
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.
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Terry T
(@Terry622001) reported
from
Hackney, England
Sky customer service want to went “another” eng, no point, they blame the fibre provider. @SkyHelpTeam
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess
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Terry T
(@Terry622001) reported
from
City of London, England
SKY Q SERVICE, BEWARE !! Horrible, Moved to new build house with fibre optic, ordered SkyQ had nothing but problems, interference and bad picture, sky & fibre eng have visited numerous occasions. 8 weeks still not working. Do not get SkyQ with fibre broadband!! @SkyHelpTeam
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Terry T
(@Terry622001) reported
from
Hackney, England
Following my recent rants across 3 Tweets re Sky Q, Sky asked me to PM them, which I did, took ages to write it all down, and guess what, this mornings reply tells me to contact another Sky Q dept. This will be at least 5 times I’ve explained prob to Sky. Sky Q 👎 @SkyHelpTeam
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service
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Dazza
(@BastionDarren) reported
from
Richmond, England
Hi @SkyUK I maybe looking to join your service when I move apartments next week
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David
(@Vasey888) reported
from
Wandsworth, England
@SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....
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Mike Coultard
(@Scargill55) reported
from
Kensington, England
@markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂
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colin smith
(@LazyHeartParade) reported
from
Hackney, England
You would never know Alan Smith was a former Arsenal player. That’s what impartial commentators are supposed to sound like. Take note Jamie Carragher @SkySports @Carra23 #EVEARS
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Taimour
(@Taimsss) reported
from
Southall, England
Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK
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Joanna Bovis
(@Jojosolitaire) reported
from
Wandsworth, England
@SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wainwright
(@PaulWainers) reported
@SkyHelpTeam, @skytv not very helpful, flexible or ethical during a cost of living crisis to charge a £60 upfront fee to change packages. Especially when thenew lower mthly cost doesn't kick in for 31 days. Wanting to reduce outgoings, not leave Sky completely. Poor cust service
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Blue Skye
(@ClaretSkye) reported
@SkyUK It’s really bad. Constant faults loading programmes. Sometimes just left looking at a blank screen. It disconnects from the internet so you have to reset. Does not have all channels available on Sky Q. Should not have been released as it is clearly not ready!!
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Martin Miller 🇬🇧
(@MartinMiller73) reported
@SkyHelpTeam hi, I received an email on the 10th June advising that you have added another 12 months of savings and these have been added to my bill. My bill for Sept & Oct are incorrect as the TV bill should be £50. Can you help to correct the amount being charged?
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Lufc Darren
(@UnitedLeeds_1) reported
@Ted83734106 @SkySports Tbh I couldn't give a crap about that league anymore I just think it's pointless the parachute payment clubs keep going up & down
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ScouseTims
(@ScouseTims) reported
Can someone explain why "this channel is currently affected by a problem with your satellite signal etc etc" but I can access iplayer and other apps @SkyHelpTeam. About the 4th time today. And don't fecking tell me to turn it on & fecking off I've tried that
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Stu Danskin
(@StuDanskin) reported
@SkyUK Mis-sold Sky multiroom by your engineering team. Continue to be billed for a cancelled Broadband service and nobody in any of your departments is able to deal with it. Cancellations even put the phone down on us! Horrible inept customer service.
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Yasmine
(@yaslmli) reported
@SkyHelpTeam Hi, my internet has been down all day, can someone please look into my account? I've tried replacing the DSL cable with a new one but the connection is still down...
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Suzy Q
(@KnittedLamb) reported
@SkyHelpTeam the engineer came out to fix our box he automatically added sky movies said it was a free Easter trial for a few months i then would get a email asking if I wanted to keep it, if I didn’t reply it would automatically come off come off, it hasn’t and no email has come
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Amelia
(@MissDLondon) reported
@SkyHelpTeam please advise why after 40 minutes on hold your customer service team has disconnected my call?
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Simon Prudhoe
(@prudhoe81) reported
@SkyHelpTeam @jablot218 I have the same issues! As soon as it gets to busy periods or there is live sport lots of people are watching the picture just constantly glitches! And it’s not the WiFi because Netflix works at same time!