Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 01/17/2026 07:15

January 17: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Harringay, Ilford, Newham, Hammersmith, Southwark, Islington, Hackney, Croydon, City of London, Hayes, Camden Town, City of Westminster, Worcester Park and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomIlford TV
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Berniebee8302 Bernardine 🇬🇩🇬🇧 (@Berniebee8302) reported from Islington, England

    @SkyHelpTeam what is going on with the board band issue?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • shoreditche2 Michael Berg (@shoreditche2) reported from Hackney, England

    @FR14LLL @SkyHelpTeam There’s an outage and appears wide spread !

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam please could you tell me how I can make a complaint.

  • marnieisabella_ marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • CeCeHammond 🌑 Celia Hammond (@CeCeHammond) reported from Camberwell, England

    @SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service

  • scott_mulligan_ Scott Mulligan (@scott_mulligan_) reported from Camberwell, England

    @Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • dbritten David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service

  • Dr_MHerves María M Hervés (@Dr_MHerves) reported from Paddington, England

    @SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    I’ve spent the last couple of hours resetting routers, switching everything on and off and swapping HDMI cables! 30 secs on Twitter and now I know sky broadband is down! Come on @SkyHelpTeam has there been a nuclear strike or something? I’m been driven to gin drinking!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • saltytable2 Salty Table2 (@saltytable2) reported

    @docs_clock @SkyHelpTeam A solution of the Cyprus issue, but at the same time it’s been almost 50 years and actually tourism income works to reduce dependence on Turkey.

  • saltytable2 Salty Table2 (@saltytable2) reported

    @docs_clock @SkyHelpTeam Neither side will back down from their position. To your earlier point about what TCs want, I think with the passing of time fewer of them are pro unification as there have been too many failed negotiations and now demographics are working against a solution. Sad to say that…

  • Bratts13 Jen Bratts (@Bratts13) reported

    @SkyHelpTeam My Internet just gone down. I have logged online and it days there's a problem and it will need to be fixed. Tried calling but that is automated and says the same thing. How can I speak to someone o find out what the actual problem is and when it will be fixed?

  • minute_tweets Two Minute Tweets (@minute_tweets) reported

    @BrightonBubble @SkySports Will he go down as the most loved Brighton player to leave our club? There's no resentment whatsoever even if he left

  • ChiragMaher Chirag (@ChiragMaher) reported

    @SkyHelpTeam Would be nice if a new hardware revision of the SkyQ 2TB was released! On our 3rd replacement and it still suffers from the issue of crashing with a green status light, and needing to turn off/on at the mains or into standby and back out to fix. Must be an open Defect for this.

  • welsher14 welsher14 (@welsher14) reported

    @SkyHelpTeam Still seeing this issue? The only issue is that you advertise the wrong version of the film. Got nothing to do with any technical difficulties of any of the devices which I do not have with you. You provided the wrong film.

  • acetrigger Ace (@acetrigger) reported

    @SkyHelpTeam It’s fine the issue has now been resolved.

  • docs_clock Andy Docherty (@docs_clock) reported

    @saltytable2 @SkyHelpTeam Yeh I can understand that view too, and actually I dont have an issue with promoting the region up there, but its the north cyprus terminology can be problematic and as that linked article showed, many people are upset..

  • harriettcxo 𝐇𝐀𝐑𝐑𝐈𝐄𝐓𝐓 𝐂𝐑𝐎𝐂𝐊𝐄𝐑 🪬 (@harriettcxo) reported

    @skytv @SkyHelpTeam when my engineer fitted my broadband before Christmas I was told I’d be sent a white box to plug in upstairs to help with the black spots in my property. it’s been 4 weeks and nothing. can you send one ASAP please?

  • Becky89827621 Becky (@Becky89827621) reported

    @SkyHelpTeam absolutely disgusting customer service waited for 30mins to speak to someone who clearly can’t help me! How can you just take money out of ppls account!