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Sky Outage Report in Merton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 12/14/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, City of Westminster, Hackney, Camden Town, Southwark, Harrow, Croydon, Northolt, City of London, Surbiton, Tower Hamlets, Weybridge, Wandsworth and Islington.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • ozwilliams101 Kevin Williams (@ozwilliams101) reported from Kensington, England

    @SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • ABull20151123 ABull (@ABull20151123) reported from East Ham, England

    @SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • PeteTheRef 🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • MarketerHayden Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • DaniGabrielle94 Dani Minutola 🌈 (@DaniGabrielle94) reported from Poplar, England

    Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband

  • TonyJacobs_ Tony Jacobs (@TonyJacobs_) reported from Camden Town, England

    @SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • MRMyates Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Dyer8Craig Craig Dyer (@Dyer8Craig) reported

    @SkyHelpTeam Happened during last lockdown as well. Network just cannot cope with number of users. Thought this would have been rectified after the last one. 😞

  • jjnet123 jj (@jjnet123) reported

    @SkyHelpTeam we have just lost satellite signal and have tried to phone up because we think the satellite may have been misaligned but we are being told there is a problem with your systems and then hung up on.

  • nckwalkerr Nick Walker (@nckwalkerr) reported

    @SkyHelpTeam HELLO. I need help with my internet speed and I can’t get hold of anyone using your help call lines. Please can you assist? Thanks

  • Roofeo6 Dean Hugman (@Roofeo6) reported

    @SkySports I believe what he’s saying is....**** the world let me and my football pals all get the vaccine and the rest of the world can go to hell!! I watched the video but instead just wanted to make up my own Version of what he was saying.

  • Nipho_nguse The Ledge (@Nipho_nguse) reported

    @RDave51 @SkySports Why would he want yhe season to be stopped, he has the lion of Judah now #PercyTau, his concern are merely health related. Calm down

  • Nar_then J (@Nar_then) reported

    @SkyHelpTeam I managed to get help via the sky community. You’d not sent me a new card you’d reactivated an old card the got put in the bin years ago.

  • VickyHannabuss VickyHandlebars (@VickyHannabuss) reported

    @SkyHelpTeam is there a problem in Orpington?

  • RichardCreba Richard Creba (@RichardCreba) reported

    @BillalDin @SkySports That insult makes absolutely no sense whatsoever as you clearly don't realise. I compare you to a living creature , so you compare me to essentially what is an inanimate object ? . Come back when you actually have a clue what you're on about you absolute idiot .

  • clarkey_laura Laura Atkinson (@clarkey_laura) reported

    @SkyHelpTeam since floods affected our road at Christmas we've had Internet issues and @OpenreachHelp engineers are always around. If I dm postcode can you please advise what's going on and when it will be fixed.

  • Colze86 David Coles (@Colze86) reported

    @SkyHelpTeam Why am I not allowed one then?? This is discrimination against your customers you can’t offer one and not the others you have alway claimed that you do not favour one customer to the next but that not the case