Sky Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, Hammersmith, London, Hackney, Harringay, Croydon, Camden Town, Warlingham, Redhill, Newham, Brentford, Paddington, City of London, Greater London and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.
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Geoff Gosbee
(@geoffgosbee) reported
from
Eltham, England
@SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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Michael Vermij
(@NeQulaX) reported
from
Poplar, England
@SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Holland
(@kateholland99) reported
@SkyHelpTeam We have had problems watching sky f1 channel today. It kept freezing. We followed all the sky online help suggestions and nothing helped. Other channels seem to not have same problem. We pay to be able to watch F1 live. Any suggestions for the Grand Prix without problem tomorrow?
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T.S
(@TijaniTs) reported
@xuanthuart @Chels_HQ @SkySports And co meanwhile in 2021/22 season u have a problem of injury of key players like James kante chilwell, when he was given the chance did he think of this players alternative Incase we have injury? No he didn't. So to me TT is also among this mess we are in.
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Duck
(@ClanDucks) reported
@SkyHelpTeam hello, I’ve used the automated assistant and it says we need a replacement remote, but can’t do it. Then we get stuck. Can you help?
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Jaliachar
(@jmellis1968) reported
@michaeljbailey But, according to Don Goodman (THE worst co-com in @SkySports History!) it was a save he should make as it was straight at him! What an absolute **** he is!
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Proud of My Club
(@92_OJM) reported
The agenda from the likes of @SkySports is so evident and so flawed it’s pathetic. Don’t forget these are the same goat herders that said we wouldn’t even compete for anything and were years and years behind everyone else. They said we would never make top 4! No credibility!!
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Sam Haggar mcfc
(@samhaggarmcfc) reported
Jeff Stelling just announced he leaving skysports/soccer Saturday 😢 the program gone down hill since get rid of Matt Le Tissier,Phil Thompson and Charlie Nicholas
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Crystal Clean Ipswic
(@CleanEnquiries) reported
@SkyHelpTeam Sky says no Internet outage in my area but down detector is confirming others reporting issues in IP2 and 3. I've done the usual on / off etc. Can u confirm before I book an engineer which is the next item on your check list. Thanks
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Richard Simkin 🔰
(@RJ5_15) reported
@Formula1Fan2200 @SkySports Point I’m trying to make is Max never gives anybody any room. It’s happened multiple times now and it’s called Karma
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Aletse Albert
(@AletseAlbert) reported
Paul Merson: "I'm not exaggerating here, this is the worst run in the history of football. I know some people will say teams in the lower leagues have gone 25 games without winning a game — but not with talent like this [#Chelsea squad]." (@SkySports)
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Vince Smith
(@vinsonyvincano) reported
@3st0nian @SkySportsPL What are you talking about? I know about all that stuff. I am saying it is hypocritical to talk about one than another. Qatar has massive human rights problems. It is ignorant and a failure by skysports to highlight others but ignore certain others just because of status.