Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 01/15/2026 18:30

January 15: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: London, City of London, Hackney, Hammersmith, City of Westminster, Worcester Park, Southwark, Ilford, Croydon, Poplar, Harringay, Paddington, Southall, Harrow and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London TV
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK

  • crabrc Rob Crabtree (@crabrc) reported from Hackney, England

    @SkyHelpTeam Yes, it’s an external fault. Disappointed that @OpenreachHelp haven’t managed to fix this issue seeing as we live 20m from the exchange. The downtime is having a big impact on working from home!

  • mattybb13 Matt Burton-Bowen (@mattybb13) reported from Eltham, England

    @SkyUK hey, appreciate you're busy and helping specific groups but I have a problem that can't be fixed online(or can't find a fix) new sign up, but I have a very old sky id. Can't add new account details to existing sky id. Only have one email account to create a sky id

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @jangirl21 @HKane Because @premierleague are very biased towards them. Look at last night we had no pundit as guest while @ManUtd had @Evra & Roy Keane in studio with @KellyCates & @GNev2 as co comentator. Not a single ex @SpursOfficial player in studio. Poor from @SkySports as a spurs fan.

  • ChrisMedlandF1 Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam “Little attempting to enter the sport” is part of the problem though. BAME aren’t being targeted enough or treated equally. You’re totally right about the chances being slim. But the whole point is they’re even more slim for black people.

  • Scroggles Tales of Scroggs (@Scroggles) reported from Richmond, England

    @SkyHelpTeam Broadband is down again!!! Every day now it crashes. Hopeless...

  • Moham688 محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    That is stupid from @GNev2 he should get the sacked from @SkySportsNews @SkySportsPL @SkySportsMNF @SkyUK

  • SamiSumner Sami Sumner (@SamiSumner) reported from Croydon, England

    Hey @SkySportsPL @SkySports on the Sky Sports PL channel, there seems to be two sets of audio commentary at the same time...like we can hear another channel or broadcaster’s commentary as well as yours...please fix this it’s so annoying! #WOLARS #Wolves #Arsenal

  • MartCAFC45 Martin (@MartCAFC45) reported from Banstead, England

    @19CAFC05 @MillwallFC @SkySports All down the @_RoseOfDenmark

  • ChrisMedlandF1 Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam And this is why the wider issues have an impact on F1. If you have inequality in terms of what black people earn in a “normal job”, or even their opportunities to get one, then they don’t have the resource to try karting (and other sports of course) and get involved and noticed.

  • emilykerrin Emily Davies (@emilykerrin) reported from Camberwell, England

    This is us every god damn day in lockdown @SkyHelpTeam 😂

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • BeaverIniesta GingerIniestaBeaver (@BeaverIniesta) reported from Hounslow, England

    So poor @FulhamFC Mitrovic is like Berbatov only plays good when he wants to and team are playing well absolute shocking Plus @SkySports get them commentators off and plus neutral ones on who they are saying is about Leeds Leeds Leeds

  • der_tee_ Tev (@der_tee_) reported from London, England

    The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam

  • barryprotrainer Barry Stalker (@barryprotrainer) reported from Hackney, England

    Hi @skytv @SkyUK we down graded our service as we had to leave London for 3 months. Would like to upgrade again but can not get through to anybody over the phone? Please advise. Many thanks

  • RyanWest1990 Ryan West (@RyanWest1990) reported from Kingston upon Thames, England

    Caroline Barker is awful @SkySports #COLU #ECFC

  • darrenmoore Just Darren 💚 (@darrenmoore) reported from Ealing, England

    Just a shame the @SkySports fake fan soundtrack isn't playing 'Bees Up Fulham Down'

  • BarbaraMercer76 Barbara Mercer (@BarbaraMercer76) reported from Bromley, England

    @SkyUK as a customer of Sky of 10 years.. if you continue to support The Sun then I have to consider taking my custom elsewhere. We cannot normalise domestic violence. #dontbuythesun #domesticviolence

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?

  • Milkman36988575 Milko (@Milkman36988575) reported from Croydon, England

    Dear @SkySports the co-commentator at the Bristol City Vs Sheffield Wednesday match after just 1 minute in he’s coming out with absolute nonsense. Bristol City are 12th how they gonna make the top 6. This is an official complaint #BRISHE

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GemmaWalton76 Gemma Walton 💙 (@GemmaWalton76) reported

    @SkyHelpTeam Well I think I would expect a Customer Service Agent to not reply with those kinds of responses when you're asking for advice & help! He couldn't have been less interested & all because he doesn't watch TV so wathing on an iPad isn't an issue for him. 1/2

  • ALJack0 Alex Jackson (@ALJack0) reported

    @Psg72Jack @SkySports @SkyKaveh Real Made a bid, PSG rejected it. The bid exists, it’s not “fake”. Real may be in debt and the second most crooked club in Europe but *******, what an absolute melt.

  • babyface_mart mart (@babyface_mart) reported

    @SkyHelpTeam What number am I calling, the last person i dealt with Lorna, I think, was a great help, the people before that did not care at all and pretty useless. This needs to be resolved asap or you can come get all the stuff and refund me any monies owing!

  • leon_horn Leon Horn (@leon_horn) reported

    @AngieEJones1 @SkyHelpTeam Yeah cheers Angie, there’s a known issue. I’m tethered my internet from my phone to my laptop currently lol x

  • JoeSlats5555 ɹǝʇɐlS ɥdǝsoſ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoeSlats5555) reported

    @SkyHelpTeam Also must be a Sky issue as neighbours opposite done with BT.

  • efc1978 soul destroyed Everton fan (@efc1978) reported

    @SkySports @boxxer Better than the garbage hearn put on

  • GemmaWalton76 Gemma Walton 💙 (@GemmaWalton76) reported

    @SkyHelpTeam I was actually ringing as instructed by D&G to ask for a refund due to loss of service & to find out if there was an issue with your system as it was showing I had no sobscription. He said he couldn't do anything till after the engineer visit. 1/2

  • GemmaWalton76 Gemma Walton 💙 (@GemmaWalton76) reported

    @SkyHelpTeam Fine if you can't help someone but at least sound like you're interested & trying to help. That is the purpose of Customer Support isn't it? 2/2

  • GemmaWalton76 Gemma Walton 💙 (@GemmaWalton76) reported

    @SkyHelpTeam 2/2 I wasn't looking for him to take any action at all, his whole manner & the way he spoke couldn't have been any less customer focussed.

  • Ijmservices ianmc75 (@Ijmservices) reported

    @RealTlkFootball @SkySports @SkyKaveh Him and his mate are a joke. They just chat **** and act like kids in a playground.