Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 12/05/2025 13:50

December 05: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Greater London, Islington, Camden Town, Southwark, Hammersmith, Hackney, City of Westminster, City of London, Croydon, Hounslow, Greenford, Harrow, Ilford and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomGreater London Internet
United KingdomIslington Internet
United KingdomCamden Town TV
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • NickHennegan Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • nipmeister Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • kleman14 Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • Noods1 Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • MartinJSorensen Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • hana_ros01 Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • duklaprm paul macready (@duklaprm) reported

    @DannyWoodwad @SkyUK No. Had it in my house and WiFi was awful and didn't like the virgin TV guide. Now back with sky and loving it. Cheers though

  • andygray84 Andrew (@andygray84) reported

    @SkyHelpTeam Yea and it just said even a technician visit wouldn’t rectify the problem.

  • ELawcock Erica Lawcock (@ELawcock) reported

    @SkyHelpTeam please can someone help me, my recording are all over the place, series linked programmes are not all together and are in a funny order. I've deleted them and re linked them and it's doing the same.

  • JohnCMoggy Badger (@JohnCMoggy) reported

    @Quietworldhere @bbctms Don't go and cancel skysports, there you go

  • bethgarnett_ Beth Garnett (@bethgarnett_) reported

    @SkyHelpTeam hi, can someone please help with my latest bill? Thanks

  • AndrewDaryil Daryil andrew #freeukraine ❤️grandad❤️ (@AndrewDaryil) reported

    @DarklingGhost @SkyUK Yh honey other week they said it doesn’t matter if I make a complaint I still won’t get approved even know I did apparently they’res other checks after that first check

  • Giles1919 John Giles Owen (@Giles1919) reported

    @SkyHelpTeam Hi, There appears to be an issue with Sky Sports News.

  • Jonelle627 𝐉𝐨𝐧𝐞𝐥𝐥𝐞 🤎🇬🇾 (@Jonelle627) reported

    So @SkyUK Mobile Website down... Refusing you to pre-order iPhone 14 Pro Max.... Called up, and they're saying they'll call me back tomorrow to "pre order" what a damn JOKE!!! USELESS!!! #SkyMobile

  • Ryan_Woodhams TheTechie (@Ryan_Woodhams) reported

    1/2 @SkyHelpTeam absolutely abysmal service, trying to order the new iphone14 pro and 3 times during the checkout i get "technical error - this is our error not yours" each time after the credit check and agreement had been signed

  • RBushe Sir Duke (@RBushe) reported

    @SkyHelpTeam Tried that. Doen't detect any issues. But there are multiple people in the samr street who have the same issue.