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Sky outages and service status in Merton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Merton, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 19, 2:57 PM GMT+1.
  • 66% Internet (66%)
  • 21% Wi-fi (21%)
  • 7% TV (7%)
  • 4% E-mail (4%)
  • 1% Total Blackout (1%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Croydon, Sutton, Hammersmith, Wandsworth, Banstead, Greater London, Purley, Fulham, and Thornton Heath.

CityProblem TypeReport Time
Croydon Internet 28 minutes ago
Sutton Internet 28 minutes ago
Hammersmith Wi-fi 1 hour ago
Hammersmith Internet 17 hours ago
Croydon Internet 19 hours ago
Hammersmith Internet 1 day ago

Nearby cities with recent reports

Hammersmith

19 recent signals

1 hour ago
Croydon

10 recent signals

28 minutes ago
Wandsworth

2 recent signals

5 days ago
Sutton

1 recent signals

28 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • faieqahmed02
    (@faieqahmed02) reported from Royal Kensington and Chelsea, England

    @SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • Noods1
    Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • PurveeH
    Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

  • TheSamWhitby
    Sam Whitby (@TheSamWhitby) reported from Wandsworth, England

    @SkyHelpTeam is there Internet issues in the London SW8 area

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ste081081
    Ste C (@ste081081) reported

    @SkySports Possibly the worst season in F1 history

  • Oo_2_Oo_2_b
    Barbara Mitchell (@Oo_2_Oo_2_b) reported

    @KildareGunner @SkySports Why, why, why do they have them commentating on our games! They’re terrible pundits at the best of times.

  • SeanO1888
    Sean (@SeanO1888) reported

    @ScottishFA Kris Boyd is the cheerleader for division. He should be banned from TV screens indefinitely. His devious behaviour is now a safety issue for SFA employees. Shocking again from @SkySports

  • Original_Moldo
    Moldo (@Original_Moldo) reported

    @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

  • alvarodhunzyn01
    Issy (@alvarodhunzyn01) reported

    @AFC_Gooner_Mark @SkySports TF is your problem? Someone is clearly showing concern and you are annoyed about it?

  • zamatius
    Robert Edward Norman (@zamatius) reported

    @SkySports just disappointing 4 Emma 4-2 up on her serve then 2 go down like that having 3 break points 2 get back and lose out not sure why it started 2 go wrong in the 7th game come on Andrew work your magic from court side.

  • RadioRed77
    Radio Red (@RadioRed77) reported

    @ShawShot @FootyAccums I pay a lot for my sports subs, for Skysports, TNT, Prime, DAZN. Had zero issues ever with people getting the finals for free. Thought it was a good idea. You would have to be a real miserable **** to think like you do.

  • Jasonrconn80
    Jason Conn (@Jasonrconn80) reported

    @ScotlandSky @SkySports You and your employees need to hold your hands up and take responsibility for this disgusting incident. @PoliceScotland should be having a word with a certain cretin employee who resides in Ayrshire.

  • AFC_Gooner_Mark
    Mark (@AFC_Gooner_Mark) reported

    @ColHal77 @SkySports It's probably fine for people who are more local but I'm on the south coast these days so travel is the issue.. The over reaction here is what epitomises the majority of people on this app.

  • stevemor123
    Steve M (@stevemor123) reported

    @tedio74 @SkySports Anyone who got locked in that box on Derby day, should never share any football related opinion online and should be shunned by their fellow fanbase. Scratch away at the surface and the exaggerated Mancunian accent and its plastic. Get in the bin.