Sky Outage in Merton, Greater London, England

@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.

@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.

@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

@SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡

@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!

@SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣

@SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns

@PeabodyLDN really need to sort out our @SkyUK dish.. two weeks of no signal is really *************** now.. was told it should be sorted by the weekend and still the signal is dropping out all the time. Can't watch @gmb.. really annoying 😤

@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept

My @SkyUK Q box has gone down. Emergency services contacted.

@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

@SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing

@enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.

@SkyHelpTeam Hi there, I’ve noticed my WiFi has really slowed down over the last month or so –and I mean REALLY slowed down. It can no longer cope effectively with more than one device connected and I keep having to turn my WiFi on my iPhone off to refresh it. Help please.

I’m watching #riviera on @SkyUK but more fool me. What a contrived load of utter shite. Honestly. Awful.

@SkyHelpTeam I have been trying to get hold of you for a few days by messenger please can you get someone to contact me. Need my Sky q minibox swapped out. It keeps losing signal to main box

Had problems with my Sky Broadband the last 3 days, if I’m honest Sky have the worst broadband there always seems to be a new issue🙃 need to switch ASAP @SkyHelpTeam

@tims50ave_tim @SkyUK And if he is sacked, I will cancel mine. There, your threat's pretty worthless already.

@SkyUK terrible customer representative, instead of asking how they could help or explain why they could not help , started to tell me what to do , been a customer with sky for 18 years , just rude and abrupt, will leave sky

@SkyHelpTeam just not good enough. And my line still not working! Cheers 👍

@SkySports why is the signal so terrible all the money you pay 🤔

Disgraceful treatment @SkyUK. You should try to keep customers through product and service not bullying people in difficult circumstances.

@MattChammings But according to @SkySports (Klopp TV) they were never 10 points clear 😂😂😂😂😂😂😂

@SkySports wow Liverpool fans cheer Brighton goal. Switch to city goal and full minute later the goal goes in. Terrible

It's taking way too long to sign Bruno Fernandes and Harry Maguire. Its like your (Ed Woodward) running time down to save money when we should be spending right now @ManUtd #MUFC #TransferTalk #SkySports

@nate_pooreodigy @ErrolWisdom @KXNGB33ZY @BleacherReport @SkySports @brfootball Yeap. And I never said that Dembele is better than Neymar it’s just that we’re giving them a 22 years old guy with too much future when we can offer another guy for example Rakitic

My broadbands been on and off for atleast 8 days now, I'm paying £30 a month for something that only works about half the time... Tried getting in touch the last few days but it doesn't seem to be getting anywhere. Help on go to fix this would be appreciated @SkyHelpTeam @SkyUK

Bmt Sky WiFi is shit Yo @SkyUK **** you and your WiFi

@sintas_pedro @YonaMzigu @zakklemmerrr @beedgreat @L_M_M_99_ @LukaJovicSZN @brfootball @SkySports You are deluded like managers and players haven't said the same about Ronaldo you just sound stupid ....

Money you pay for @SkyUK and you get shit like overlord

Dear @SkyHelpTeam we decided to cancel our TV & internet with you guys to save a buck or 2. We went with @bt_uk They have messed us about and we are super sorry we left you. Can you please take us back. We will never be bad again.

@craigymcmillan @SkyHelpTeam Yes - and that’s what I do ... a few times a month ... I’m getting fed up of running up and down the stairs, especially at 4am Sigh!

@BeckyBarrister @NotMyFngProblem @SkyHelpTeam Force them to do a wire connection upstairs. They always work issue downstairs. Though occasionally have issues as it tries to connect my Wi-fi in my library. Go into settings see if you have 4 ticks ... C

@rusheurope @SkyUK Did you get longer than 24hours after your install, your lucky if you did, and sky customer service cant see why your not happy when you your tv and broadband stops working after a day, we will get an engineer out in few days, absolute joke