Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Merton come from postal codes SW20.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 02/16/2026 07:40

February 16: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: London, City of Westminster, Hackney, Southwark, Fulham, Wembley, Croydon, Hounslow, Wandsworth, Islington, Greater London, City of London, Newham, Hammersmith and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Total Blackout
United KingdomLondon Wi-fi
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • jaypayneuk Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • SamiaBadani Samia Badani 💚 (@SamiaBadani) reported from Kensington, England

    @SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.

  • lacaladel Del Vincent (@lacaladel) reported from Banstead, England

    @SkySports Needs to re capture his England form not a bad signing though a squad player 👍

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • goodwinrose Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • zach_sm4rt Zach Smart (@zach_sm4rt) reported from Spelthorne District, England

    @SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?

  • gerryn19 GerryC (@gerryn19) reported from Islington, England

    @SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_Letterman Paul Scullion (@Dr_Letterman) reported

    Note to @SkySports ; Ashley Young is a terrible pundit He offers up nothing but the same platitudes every current player spews out in after-match interviews

  • HastonDerek Derek 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HastonDerek) reported

    @scotball_ @SkySports I understand why people have an issue with players switching to Scotland because they didn't make it with England. It's not ideal but if a player improves us and wants to switch then we should do it imo. I'd defo take Barnes but only if he's ready to give his all for Scotland

  • Psnjellybelly Jellybelly100 (@Psnjellybelly) reported

    Right then. @BBCSport @SkySports @talkSPORT I hope you cover Unai Emery running down the tunnel without shaking hands fairly. We all know EXACTLY how it would be painted if arteta did that. Show some integrity please.

  • BallingWBainez Bainez (@BallingWBainez) reported

    @centregoals @SkySports Boley needs meresca more than Maresca needs boley… he won’t be sacked at all! Enzo may walk if the owners fail to listen to him!

  • Officiall_TOM_K Supremo (@Officiall_TOM_K) reported

    @centregoals @SkySports My problem is not sacking who are we going to replace him with

  • DarryllEaton Darryll (@DarryllEaton) reported

    @EmilienLbrd @RFCLatest @Jack_Gaughan Doesn’t work in the UK anymore as SkySports are now the domestic streaming partner which means Sky customer get to watch about 10 minutes of a match before it crashes 🤔

  • 0xSweep Sweep (@0xSweep) reported

    @Footballtweet @SkySports He's been terrible this season

  • mattwill1982 Matt (@mattwill1982) reported

    Who ******** @SkySports chose to employ Jay Bothroyd? Absolute clown him.

  • flymo100 Steve (@flymo100) reported

    @SkyHelpTeam I am not happy, after several phone calls about my non fuctioning Sky Q 2TB box not working properly & being promised a replacement 3 times, i am still waiting to recieve a replacement. I also recieved my SkyQ mini that i added that i am paying for but unable to use.

  • GERRYMAGUI94144 GERRY MAGUIRE (@GERRYMAGUI94144) reported

    @SkyHelpTeam SKY VWHILST A GOOD SERVICE NEED TO UPDATE EQUIPMENT AND REPAIR SERVICE TO ALL CUSTOMERS WHO HAVE PAID FOR 30 YEARS IN THE UK AND IRELAND . IT IS NOT PRACTICAL FOR EVERYONE TO CHECK DISH OR INDEED ALTER FIXED WIRES. HAPPY NEW YEAR HOPING FOR BETTER CUSTOMER CARE.