Sky Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, Hackney, City of Westminster, London, Hampstead, City of London, Newham, Wandsworth, Redhill, Barking, Harringay, Southall, Waltham Forest, Croydon and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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HIFI SEAN ☠️
(@HifiSean) reported
from
Poplar, England
@SkyUK your customer service it’s RUBBISH twice you put the phone down , our box does not work and you need to replace it , fed up with massive phone bills talking to a WALL
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Matt Stannard
(@mattstannard) reported
from
Hounslow, England
@SkyUK - woah! I haven't dialled you up for a while but how awful is your automated telephone service - I just want to talk to a #human
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.
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Grand Theft Spalding
(@iamspalding) reported
from
City of London, England
@AlexScott So in 2011 we had that horrible pair of *****, Andy Gray and Richard Keys (who no-one liked) and now we have Alex Scott who is clearly the star of the show... good work @SkySports
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Rachel Marshall
(@titanicsno1fan) reported
from
Spelthorne District, England
@SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!
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KonradCy
(@konradc12) reported
from
Croydon, England
@SkyHelpTeam That makes sense as the hub was replaced due to going fibre optic. What got me worried is that name SKY74039 is the old hub. I traced the signal to a @LBofBexley lamp post.
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Mojca Gabrovsek
(@mgabrovsek) reported
from
Merton, England
@SkyUK shocking customer service... 20 min wait time on phone, no online support
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colin lewis
(@ligarius) reported
from
Richmond, England
@CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp Thanks to a broken port and lack of capacity I now face almost a week's wait for my fibre broadband activation which should have taken place on 29th Jan. Not good enough! @SkyHelpTeam
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
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linda holmes
(@pussinpjs1) reported
from
London, England
@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
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Rachel Marshall
(@titanicsno1fan) reported
from
Spelthorne District, England
Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
.@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
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ricki kenny-hyde
(@RickiKenny) reported
from
Lambeth, England
we pay all this money for your services and yet again the sky tv is down... u either do something about it or i want a discount on my next bill @SkyHelpTeam my mum's has here down for 4 days it's a rip off
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Bill the Butcher
(@IbroxMole) reported
from
City of London, England
@SkySports can we please get Andy Walker to **** from commentating on @RangersFC games. He literally is incapable of being impartial where Rangers are concerned.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs A
(@julesperiperi) reported
@SkyHelpTeam We have tried testing it a number of times, last night and this morning, the test has only just completed. Says we need an engineer... Again. Not good enough. Why don’t any of the complaint tabs work on the website??
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whats this button do
(@cityblue1971) reported
@SkySports I was at the game when Rooney scored the overhead against City. We marked him out of the game big time, and that was the only thing he did. Great goal but crap game from him. CTID
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Small Company Champion
(@LEMMINGINVESTOR) reported
@SkyHelpTeam I work in IT service, which included networking. If you took the time to look at the pictures you would note I have done as you suggested, 17 times Friday alone. Your network is simply flaky as a chocolate flake. Phone support is averaging over 45 minutes.
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Lesley M
(@Lee_Lesley_M) reported
@SkyHelpTeam Could you clarify if your engineers are allowed into the home of someone shielding? In Lockdown 2 our Engineer was very reluctant to come on, despite me offering to go into another room whilst my carer dealt with the issues I was having.
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Phil Lees
(@PhilLees77) reported
@SkyHelpTeam Hi, I've read the Discovery + channel Is free as a Sky VIP reward. Could you tell me how I claim this without a SkyQ box please. PS, a 20+ year customer...
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Mrs A
(@julesperiperi) reported
@SkyHelpTeam Yes I’ve been on the website thanks, when I click on the tabs to either phone, email, message a complaint none of them work.
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Dave Pell
(@davepell1) reported
@SkyHelpTeam is there any update on the internet problems in Colchester? I live in the CO4 area and we’ve had no internet for 2 days now
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#EndSars l Black Lives Matter l 🇳🇬
(@x_missesther_x) reported
During this whole pandemic, since March 2020 @SkyUK Internet service & connection has been hell. At least once a week the Internet goes down or stops working kmt
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Dean Goddard
(@drobgod) reported
Been a bit busy and not seen it mentioned on @SkySports or any Social Media platforms so hoping for some help. Can anybody tell me who #ManUtd are playing Sunday?
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Deac
(@DeaconJustified) reported
@SkyHelpTeam So its my fault. Got it. All that and that's your response. I will be calling and putting in a formal complaint. What a joke Sky is.