Sky Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: Harringay, Paddington, Hammersmith, Southwark, Hackney, London, City of Westminster, City of London, Croydon, Southall, Harrow, Hampstead, Islington, Hounslow and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Wi-fi | |
| Paddington |
Wi-fi | |
| Hammersmith |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Rebeccah
(@RebeccahCJ) reported
from
Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
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Geoff Gosbee
(@geoffgosbee) reported
from
Eltham, England
@SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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Michael Vermij
(@NeQulaX) reported
from
Poplar, England
@SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Locked Down Liz
(@ejp72) reported
from
Poplar, England
@hussain_404 @jubairahmed89 @SkyUK I can’t get any info from sky. They’re saying there’s a problem in Wakefield. That’s 160 miles away.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan John Artist
(@bryanjohnartist) reported
@SkyHelpTeam please can you fix my broadband asap, I have work to do. It's been two days since I reported it and I haven't had any confirmation re an engineer and no signal since Wednesday evening
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Paul Woolf
(@woolfy1967) reported
@SkyHelpTeam I know you won’t see this until the morning and I hope whatever it is is resolved by then but are you aware of issues in the S41 area? My hub will not connect
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Bryan John Artist
(@bryanjohnartist) reported
@SkyUK any chance you can fix my broadband this weekend? I've been booked in for 2 days and still nothing not even an email confirmation. I have work that needs doing!
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JORDAN TAYLOR
(@Jordtaylorrrr) reported
@SkyHelpTeam It’s not working again, this is beyond a joke, seriously Sky?????
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Jo Frazer-Wise
(@jofwise) reported
@SkyHelpTeam CNN HD is saying no signal - if this continues tomorrow what do I do? Resetting box hasn’t done anything tonight?
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Amy Garrett
(@amygarrett1989) reported
@SkyHelpTeam It is only coming up with 3 options though. Upgrade, cancel or change package - it is none of these? She needs a new box as hers is playing up.
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Claire Barlow
(@molshache) reported
@SkyHelpTeam It's not working in derbyshire!!!!
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John B
(@jb_31no) reported
@SkySports Crock of ****. I've seen better acting in the WWE
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Debbie
(@Duranie67) reported
Changed mobile network from @VodafoneUK to @SkyUK mobile. Fed up with the crappy customer service from Vodafone.
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tyrone
(@trentstepfather) reported
@SkyHelpTeam Why is my WiFi bad?