Sky outages and service status in Merton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 10 outage signals in the last 24 hours around Merton, including 10 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 13, 9:00 PM GMT+1.
- Internet (53%)
- Wi-fi (26%)
- Phone (9%)
- Total Blackout (7%)
- TV (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Merton, England
The most recent Sky outage reports came from the following cities: Sutton, Kingston upon Thames, Purley, Banstead, Croydon, Wandsworth, Hammersmith, Greater London, Mitcham, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Phone | 1 minute ago |
|
Sutton
|
Phone | 25 minutes ago |
|
Kingston upon Thames
|
Phone | 58 minutes ago |
|
Purley
|
Phone | 1 hour ago |
|
Banstead
|
Total Blackout | 1 hour ago |
|
Purley
|
Phone | 1 hour ago |
Nearby cities with recent reports
12 recent signals
4 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Kieran Shew (@shoeburger) reported from Merton, England@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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richard newman (@richnewm) reported from Kingston upon Thames, England@SkyHelpTeam so why is my Internet down yet again becoming a joke now
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Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, EnglandThat @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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MrJohnSeager (@MrJohnSeager) reported from Croydon, EnglandJust seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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Ryan New (@ryannew93) reported from Croydon, EnglandI pay for @SkySports and the stream breaks. Illegal streaming would never do this to me
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Sabina Khan (@SabinaNKhan) reported from Croydon, England@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Silka (@silkskt) reported from Camberwell, England@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Nick Hennegan (@NickHennegan) reported from Hammersmith, England@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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rafael uzcategui (@rafauzcate) reported from Worcester Park, England@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
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Noodles (@Noods1) reported from Kensington, England@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, is there an outage in SW17?
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
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Chris Labrey (@ChrisLabrey) reported from Richmond, England@acday89 @SkyHelpTeam Yep. We’re down too.
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cherrypick (@mariabilici) reported from Wandsworth, England@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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justvickyxox (@justvickyxox) reported from Merton, England@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England@LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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neilB ⚫️⚪️⚫️⚪️ (@neilTheMagpie) reportedI'll nail my colours to the mast now if I may. I think #NUFC will surprise a lot of people this season & will ram the ill judged views of these rent-a-gobs on @skysports & other low grade media outlets, right down their throats!
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Richard Harrison (@RHarrisonMedia) reported@JackCooper91 @SkyHelpTeam It's reassuring that someone has the same issue! I only realised at 7 tonight when I was expecting a call from my parents. Hope it gets sorted soon!
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Andy Haylor (@Maybushsaint72) reported@PaulWal31757774 Premier League “Top 6” is all they are interested in. Lost me as a @SkySports customer 2 years ago after being with them 20 years. Got sick of it in the end.
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Paul Ridley (@PaulRidley5) reported@SkyHelpTeam @SkyUK please sort out your mobile network all the people in my family cannot get signal & cannot sign into account because you send a txt to my mobile which is down!
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OfficialLadyChaos (@pri_rozay_stahh) reported@status_is_down Cant make no calls, nothing. @SkyHelpTeam need to fix this
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💅🏼 (@mb26026) reported@ScouseBouncy @SkySports @virginmedia we are also having the same issue trying to watch, keeps freezing every time on the red button!
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as it is (@asitis4) reportedThey must be trying her out for some kind of work experience. Truly awful. @SkySports #WOLPVL #CarabaoCup
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Nici Donnelly (@niiciidee) reported@SkyHelpTeam I can’t make or receive any calls on my Sky mobile. My whole family is on Sky so we have no way of contacting anyone in an emergency. When is it going to be back up???
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barca glazer (@baradocku) reported@FN_Hollow47 @BarcaUniversal @SkySports son this js means he's willing to run his contract down so we get him for free. city are forced to accept a lower bid now
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Clive Roper (@CliveRoper) reported@SkySports @SkySportsTennis Why on earth is Jamie Murray commenting?? Bloody awful, so dull….why not use experienced commentators that we used to have???? Awful….