Sky Outage Report in Merton, Greater London, England
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The latest reports from users having issues in Merton come from postal codes SW20.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Northolt, City of Westminster, Barking, Waltham Forest, Hackney, Tower Hamlets, Southwark, Newham, Ilford, Isleworth, Wembley, Fulham, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Michael Vermij
(@NeQulaX) reported
from
Poplar, England
@SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Geoff Gosbee
(@geoffgosbee) reported
from
Eltham, England
@SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Yiannis Assiotis
(@Yiannis_As) reported
@SkyHelpTeam So yesterday I'm told the line is fixed but need a new hub. Hub arrives today, still no internet. I call your help line, only to be told that I need a £65 engineer visit. Brilliant stuff. So not only do I pay for a service I don't have, but get charged extra on top.
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Kris Pedersen 💙 🇳🇴 🇪🇺
(@NearlyAllThe7s) reported
Tim Sherwood talking **** about #NUFC again on @SkySports . Why do they constantly canvas his opinion..... He's f*cking clueless
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Sanam
(@Miss_Sanam786) reported
@SkyHelpTeam Finally, managed to get through to Alexander. Great service by her.
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Yiannis Assiotis
(@Yiannis_As) reported
@SkyHelpTeam No, we agreed to an engineer visit to resolve the issue. I specifically said no to a new 12 month contract.
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Martin Abell
(@MartinAbell17) reported
Dipped in to @SoccerSaturday for the first time since @SkySports sacked the old guard. The programme is absolute garbage. @JeffStelling it’s unbelievably bad - get out of there
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MikeyTheGreek
(@MikeyTheGreek29) reported
@jbrad3500 @SkyUK I understand inflation increases but 10% is outrageous, the only way sky will learn to treat customers right is not to renew.
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Allthepeas
(@Allthepeas20) reported
@SkyHelpTeam @gherbie22 Not true, I've had no broadband since Wednesday. 3 days unpaid leave as I can't work, had to purchase extra data for my kids. Now no resolution until at least Monday so another day I can't work and having to send my kids in school mid pandemic so they can access school work!!
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Mark Anderson
(@markyanderson91) reported
What have @SkyUK done to Soccer Saturday man! Absolutely terrible now man, panel is joke it’s absolute tragic watching this now! #soccersaturday
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Jules
(@Juliagoolia1982) reported
@SkyUK my WiFi is down and there's no way to log issue online; how can your "check your services" page ever be accurate if you don't give customers a way to report a fault live?
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ricky perry
(@rickyperry1) reported
@SkyHelpTeam Aww wow, jokers the lot of you are money grabbers I explained I couldn't afford the service but you manage to get me to go into another contract with a better price only to put your prices up a few weeks later. Should be ashamed of yourselves obviously new it waa coming before