Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 02/02/2026 14:15

February 02: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Ilford, Hackney, City of London, Mitcham, Wandsworth, Southwark, Croydon, Northolt, Hounslow, Southall, Harringay, Fulham, Ealing and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomIlford Wi-fi
United KingdomHackney Internet
United KingdomCity of London TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • LeiSachelle aleibeauty.com (@LeiSachelle) reported from Camden Town, England

    How do we cancel our internet subscription ASAP @SkyUK

  • ChampionSinghC Preet Chind Champion (@ChampionSinghC) reported from Southall, England

    @SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.

  • AliCat2329 alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

  • linopolis Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩

  • placesIlove alex forsey (@placesIlove) reported from Hackney, England

    @SkyUK signed up with you and got message that my broadband is live and I’m having problems already. Unable to get through to your customer support also. Not impressed so far!!

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam I really just wanted SkyMobile customer services

  • riven35 phillip du plooy (@riven35) reported from Croydon, England

    @SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband

  • smileyblonde43 Johanna (@smileyblonde43) reported from Bromley, England

    @SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order

  • jay_fenton Jay Fenton (@jay_fenton) reported from Banstead, England

    @SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you

  • chelsedean70 Dean Travers (@chelsedean70) reported from Merton, England

    @SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her

  • heatherfarmbro Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • Mister_Luke_K Luke (@Mister_Luke_K) reported from Merton, England

    @SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??

  • MelzDee Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

  • LabourSJ Sarah Jones MP (@LabourSJ) reported from Croydon, England

    @SkyHelpTeam any idea how long the problem will last in south london?

  • KateMcKeown01 Kate McKeown (@KateMcKeown01) reported from Merton, England

    @SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome

  • Dumes618 Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shez_dictates Super Leeds (@shez_dictates) reported

    @SkySports Always gets messed about, he’s been treat shockingly by England.

  • SteveOllie07 Steve Oliver (@SteveOllie07) reported

    @SkyHelpTeam I am getting a message “Network offline” on my sky email. Please can you confirm what the problem is and when it will be fixed

  • DrGMcLeod_Leeds Graham McLeod (@DrGMcLeod_Leeds) reported

    @OpenreachHelp Hello, I’d really like some help. Your engineer was supposed to come on Wed (second visit), to connect us. No engineer came. @SkyUK says the job is still showing “open” so cannot ask you what’s wrong. We have vulnerable people in the house, and I cannot work.

  • binksyyyy Rebecca Binks (@binksyyyy) reported

    @SkyHelpTeam when you gonna sort out this "central issue" with broadband and background authentication checks? Still ongoing after months.

  • LNichollsStrath Louise Brown Nicholls (@LNichollsStrath) reported

    @Don_lyall This kind of thing has always annoyed me. @SkyUK is the worst, given how much they charge 🙈😪

  • JohnPri48777657 John Price (@JohnPri48777657) reported

    @Theequalizer_80 @SkySports ******* state of those wankers, horrid!!!

  • amygarrett1989 Amy Garrett (@amygarrett1989) reported

    @SkyHelpTeam It is only coming up with 3 options though. Upgrade, cancel or change package - it is none of these? She needs a new box as hers is playing up.

  • emilycarling92 Emily Carling (@emilycarling92) reported

    @SkyHelpTeam broadband been down for over 24 hours now. Tried rebooting, resetting, nothing working. Any help?

  • SylvanChalets SylvanChalets (@SylvanChalets) reported

    @SkyHelpTeam can you help? We think our Q box has failed and we’ve tried everything online and messaged here—nothing has helped—is there a number we can call?

  • D_Peters458 Dale Peters (@D_Peters458) reported

    @SkySports how is #SaturdaySocial still getting aired? Proper shite show with clueless guests talking **** week in week out.