Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 01/11/2026 18:05

January 11: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, Hackney, Wandsworth, London, Kensington, Tower Hamlets, Harringay, Hammersmith, Wembley, Croydon, City of London, Waltham Forest, Redhill, Hounslow and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomWandsworth TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    I’ve spent the last couple of hours resetting routers, switching everything on and off and swapping HDMI cables! 30 secs on Twitter and now I know sky broadband is down! Come on @SkyHelpTeam has there been a nuclear strike or something? I’m been driven to gin drinking!

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • CeCeHammond 🌑 Celia Hammond (@CeCeHammond) reported from Camberwell, England

    @SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • sabin_mark Mark Sabin (@sabin_mark) reported from Bromley, England

    @SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • shoreditche2 Michael Berg (@shoreditche2) reported from Hackney, England

    @FR14LLL @SkyHelpTeam There’s an outage and appears wide spread !

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.

  • marnieisabella_ marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • Dr_MHerves María M Hervés (@Dr_MHerves) reported from Paddington, England

    @SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying

  • Shims_g Glyn Shimell (@Shims_g) reported from Bromley, England

    @virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • Berniebee8302 Bernardine 🇬🇩🇬🇧 (@Berniebee8302) reported from Islington, England

    @SkyHelpTeam what is going on with the board band issue?

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenyanooo Chíp (@laurenyanooo) reported

    Fix my Wi-Fi @SkyHelpTeam

  • mcleancraig Craig McLean (@mcleancraig) reported

    @SkyHelpTeam Hey team, I have a SkyQ box I never used, because you upgraded it day 1. Thanks, but I'm going to start charging it rent if I need to keep it any longer - how do I return it to you?

  • tweetsycaca ✨****✨ (@tweetsycaca) reported

    Why do @SkyHelpTeam never want to help their customers like ever??? Actually regret so much renewing my contract with them 😖.

  • MatthewHainswo1 Matt Hainsworth (@MatthewHainswo1) reported from Sheffield, England

    @SkyHelpTeam @goodall_matthew Same issue here.

  • Ibrahim19914772 youcef (@Ibrahim19914772) reported

    @tuchelicious @SkySports How for getting knocked down by chisora

  • Journo_miriam Miriam Phillips (@Journo_miriam) reported

    Tried to simply place an order for a phone through @SkyUK last week and have since spent hours on the phone, had to place the order a total of three times and had numerous faults throughout the process. Please get it together Sky. You have one less customer now

  • goodall_matthew Matthew Goodall (@goodall_matthew) reported

    @SkyHelpTeam Still not working after the steps u give

  • meath12 Mark Heath (@meath12) reported

    @SkyHelpTeam Amazing service! Wanted have hung up if I wanted to increase my package!

  • timothybwood Tim Wood (@timothybwood) reported

    @rugbyleagueontv Plus we're back with the three incessant voices - most of the time ignoring what's happening on the pitch. Far too full of themselves. Terrible offering by @SkySports

  • Only_Pete_Smith Pete_Smith (@Only_Pete_Smith) reported

    @SkyHelpTeam Is there any issues in the SS2 area? Broadband went down about 20 mins ago !!