Sky outages and service status in Merton, England
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Full Outage Map
- Sky generated 6 outage signals in the last 24 hours around Merton, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 13, 11:49 AM GMT+1.
- Internet (67%)
- Wi-fi (19%)
- TV (6%)
- E-mail (3%)
- Total Blackout (2%)
- Phone (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Merton, England
The most recent Sky outage reports came from the following cities: Hammersmith, Kensington, Croydon, Wandsworth, Greater London, Banstead, Sutton, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
2 hours ago | |
|
Kensington
|
Phone | 3 hours ago |
|
Hammersmith
|
Internet | 5 hours ago |
|
Hammersmith
|
Internet | 11 hours ago |
|
Hammersmith
|
Internet | 11 hours ago |
|
Hammersmith
|
Internet | 16 hours ago |
Nearby cities with recent reports
18 recent signals
4 recent signals
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Phil Craig (@philmcraig) reported from Richmond, England@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
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The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
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lee duggan* (@redlee6963) reported from Croydon, England@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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A fairly odd parent (@MummyKarenKing) reported from Richmond, England@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Rhi (@fulhamnonny) reported from Camberwell, England@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
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Silka (@silkskt) reported from Camberwell, England@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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Juliet Trew (@AvWeekJuliet) reported from Merton, England@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Danny Flo (@RetiredChav) reported from Croydon, England@Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?
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xxx (@Fabs11111111) reported from Kensington, England@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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CarlosE (@cnormanv) reported from Banstead, EnglandIs @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Danny Flo (@RetiredChav) reported from Croydon, England@HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Purvee Hetamsaria (@PurveeH) reported from Camberwell, England@SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.
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justvickyxox (@justvickyxox) reported from Merton, England@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported@MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!
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really.. who cares!! (@mugen112) reported@MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness
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Steve D (@steve_doxey) reported@SkySports He’s a horrible little argi
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qix (@QixSoo) reported@SkySports Bad luck getting caught cheating, happens to the best of us
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robert de'ath (@rob_death84) reported@MichelleBeckett @SkyUK @VodafoneUK When my dad passed virgin media told my mum we are sorry that ur husband had expired. Nasty company and I will never give them a penny again.
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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Julie McMahon (@JulieMc77303454) reported@MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name
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FenStars 🇳🇴 (@FenStars) reported@SkySports 54.5% of SkySports viewership have never kicked a ball in the air and it shows.
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Crash. (@Crash49676428) reported@GazWallace402 @SkySports No. The law says if the ball touches the camera which it did it becomes a dead ball play must stop thats the law no goal free kick to Norway that's the law , the law was broken and disadvantage to Norway which by definition is cheating
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Charles_voice_mail (@Charlesvoicema1) reported@MichelleBeckett @SkyUK @VodafoneUK It's at times like these that you find out what Customer Service really means and who actually has it. Good on you for calling them out...