Sky

Sky Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 12/13/2025 14:35

December 13: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: Harrow, Croydon, Northolt, London, City of London, Surbiton, Hammersmith, Tower Hamlets, Southwark, Weybridge, Hackney, Wandsworth, Islington, City of Westminster and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow TV
United KingdomCroydon Total Blackout
United KingdomNortholt Internet
United KingdomCroydon Wi-fi
United KingdomLondon E-mail
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • nipmeister Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • kleman14 Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • NickHennegan Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • spencersuckling SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @SkySports We put our towel down first!!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CELTIC2019 tHE gREEN bASTARD (@CELTIC2019) reported

    @jdj795 @SkySports HMRC killed Rangers and you all support a tribute act, pass it on.

  • _Ben_Short_ Ben Short (@_Ben_Short_) reported

    @SkyHelpTeam Received a text now saying my order can’t be completed and to call the number to discuss...get an automated voice asking me everything, then sending me a text to sort things out, still don’t know what the problem is

  • Cookie86104630 Cookie (@Cookie86104630) reported

    @SkyHelpTeam I'm trying to cancel my broadband and sky sports from my account and keep getting told to do it online, but when I've tried, I get told to ring. Wtf is going on.

  • TraceyMeyrick tracey meyrick (@TraceyMeyrick) reported

    @SkyHelpTeam day 9 without a working landline. There’s an outage problem that you’re aware of apparently. What’s happening? Do I get a reduction on my next bill?

  • niall_tansey Niall Tansey (@niall_tansey) reported

    @SkyHelpTeam Even wifi speeds within a metre of the Router? as my speeds are still around 30-40 around the router. I understand how these thing work, As i explained to the person on the phone. I'd just was asking if it was company police to hang up on people while their issue isn't sorted.

  • AdyHutchinson Adrian Hutchinson (@AdyHutchinson) reported

    @SkyHelpTeam @RobHolm38032834 It's still not working in Leeds.

  • stucjones stu jones (@stucjones) reported

    @attrakta @mathgrees @SkySports Love to see your facts backing up the nearly 80%. We do need their justification. We want transparency and to understand why such poor decisions are made. No point in sanctioning them, give them a platform to admit mistakes and let us understand them.

  • sdb1979 Steve (@sdb1979) reported

    @OpenreachHelp They said the same about you. Only you could update me. Spent 25 minutes on hold to get that information from Sky. Please, Please, can someone please help me?? !!! @SkyHelpTeam

  • CompaneroDave David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • elmiggo Adam Miguel (@elmiggo) reported

    @SkyUK and @OpenreachHelp absolutely clueless and awful communication between them. Internet down yet again and no-one has a clue what's going on as per usual. Truly awful service.