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Sky outages and service status in Merton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around Merton, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 23, 5:53 PM GMT+1.
  • 50% Internet (50%)
  • 18% Wi-fi (18%)
  • 16% Phone (16%)
  • 8% TV (8%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Kensington, Kingston upon Thames, Sutton, Purley, Banstead, Greater London, and Mitcham.

CityProblem TypeReport Time
Croydon Total Blackout 20 minutes ago
Croydon Internet 3 hours ago
Hammersmith Internet 4 hours ago
Croydon TV 7 hours ago
Croydon Internet 9 hours ago
Croydon Wi-fi 15 hours ago

Nearby cities with recent reports

Croydon

7 recent signals

20 minutes ago
Hammersmith

3 recent signals

4 hours ago
Wandsworth

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • PurveeH
    Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • FionaFwarlow
    Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • Dave_mfc87
    Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AFCB12
    Simon Hayter (@AFCB12) reported

    @AFCB_Hub @SkySports Brentford play offs, all down hill from there, toomany games ro mention Fast forward to last season Palace penalty last season Sunderland gk not sent off when he pulled down Kroupi I mean he only reffed us twice last season, and cost us 4 points

  • PaulJoseBrain
    Quo Vadis.🧦 (@PaulJoseBrain) reported

    @SkySportsPL Was never going to be any different: The new @premierleague results are predictable whats the fun in that ? Fixtures now are just arranged training games for the few well done masters real competition indeed 🤒😴didn’t even bother watching,sorry @SkySports no interest.

  • Gazwarrington
    Gaz Warrington 🐝 (@Gazwarrington) reported

    @biteyourlegs @OptimiusPrincep Just YouTuber content. Like SkySports Views. It’s never news, it’s randoms stating opinions as facts. It’s tiresome and why don’t give my time to either.

  • JonExistsToday
    Jon Murphy, Officially Unofficial!  (@JonExistsToday) reported

    Hey @SkyUK you know people hate sky sports+, so would you like to explain to me why it is that, when I called because it was freezing every two seconds, your solution was to send a new box? Cancelling sky sports the second rugby season is over. Looking elsewhere.

  • SunshineLOFC
    Joe Daniel (@SunshineLOFC) reported

    Yet again @SkyTV @SkyUK fail to meet their own deadlines, fail to communicate & offer substandard & inefficient customer service via their outsourced call centre. A shocking company to deal with on various levels. #skyuk #customerservice

  • drzxsy
    snøw (@drzxsy) reported

    @Blue_Footy @SkySports we really need to talk about how blueco is pulling off these sales man **** is so crazy now

  • whitters83
    Allen Whitby (@whitters83) reported

    Anyone got a “****” Sky Glass 2 and keeps Losing sound while watching @SkySports UHD … wish never brought one (@SkyHelpTeam )

  • DWDTP
    Dave Whiteside (@DWDTP) reported

    @SkySports Horrible company, ruining the game for match going fans.

  • Aristototleus
    Dark Knight (@Aristototleus) reported

    Worst thing to watch Pak vs England test match on @SkySports is when you find out Dinesh Kartik is commentating without any stake in the game.

  • Kieran_Wire
    Kieran Woodhouse (@Kieran_Wire) reported

    @SkySports for the love of god, sort sky sports + out. Week after week there are constant issues. No good bragging you're now showing more games if they're unwatchable.