Sky Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, Hackney, London, Kensington, Croydon, Camden Town, Sutton, City of London, Ilford, Paddington, Greater London, Hounslow, Newham, Southall and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| Hammersmith |
Wi-fi | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| Hackney |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Jack Rowley
(@JackJrowley83) reported
from
Paddington, England
@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap
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Mirella
(@Mirella2401) reported
from
Poplar, England
.@SkyUK as always bad service from you someone promised to get back to me by the latest on Friday night told me to bear with them...monday ....still haven’t heard from you!!!
-
Alice
(@Aliceliveing_) reported
from
Hammersmith, England
Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Jones
(@DavidDjon) reported
@SkyHelpTeam This has to be a joke. What exactly do then do, because Sky's model is to force customers to provide their own help (and charge them for it)?
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TwitcherNigel
(@NigelTwitcher) reported
@8gzd8k76nM @mnF2mNEVoices @SkyHelpTeam Poor you.. from the state of you
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Chelsea
(@Chelseyc90x) reported
@hannahcopues @SkyHelpTeam I’m in a similar situation, don’t know how they can justify it! ‘We try to keep our price increases down’ laughable. Haven’t even made my first payment of my new agreed deal yet and they’ve increased it by a ridiculous amount. I’d have cancelled, as intended, if I was made aware
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Matt Hoskins
(@waspins) reported
@SkyUK If it's also available to existing customers, why do I as an existing customer not have access to this lower price. I pay £3.50 a month more than this for the same service until next month when I'll be paying £7.50 a month more than this offer.
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Lee Mitton
(@leemitton) reported
Is there an issue with the Sky VIP app? Doesn’t load, I’ve removed and reinstalled the app and still nothing. Can no longer access rewards as a result. #skyvip @SkyHelpTeam
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Lee-Mc
(@mylifeinwordsuk) reported
@SkyHelpTeam My bill went from £49 to £67 and your support claims that’s only a 5% increase, don’t give a sheet where you are, when you fleece loyal customers
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam Hi can u send a DM with a link for complaints or an email address the link is crap and doesn't let you complain easy frustrating and I'm disabled so I find it hard to be peein about clicking around just help please
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Graham
(@gra_ross1985) reported
Is Sky Broadband down in Aberdeen? I can’t seem to get connected at all. @SkyHelpTeam
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Tasha alfonso
(@tasha267) reported
@SkyHelpTeam @renbud99 Mine is the same - it won’t let me login & keeps saying invalid postcode
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Mark Greenaway
(@mj_greenaway) reported
@SkyHelpTeam My Sky account is too expensive now, especially in the current climate. Can you please give me a contact number who I can contact to cancel.