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Sky outages and service status in Merton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Merton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 25, 12:46 AM GMT+1.
  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 15% Phone (15%)
  • 8% TV (8%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Kensington, Kingston upon Thames, Sutton, Purley, Banstead, Greater London, and Mitcham.

CityProblem TypeReport Time
Hammersmith Internet 19 hours ago
Croydon Internet 20 hours ago
Hammersmith Internet 1 day ago
Croydon Internet 2 days ago
Croydon Total Blackout 2 days ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Croydon

8 recent signals

20 hours ago
Hammersmith

4 recent signals

19 hours ago
Wandsworth

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • faieqahmed02
    (@faieqahmed02) reported from Royal Kensington and Chelsea, England

    @SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Dubbsisrich
    Richard Adams (@Dubbsisrich) reported

    @SkySports How ******** have Chelsea turned a profit on this horrible bastard? Dogshit footballer who thinks he's a tough man. Fingers crossed someone irons him out this season 🤞🏼

  • Inthemanshed
    Stu (@Inthemanshed) reported

    @SkyHelpTeam you keep telling my that I'm a valued diamond customer. So why I am I left without broadband for 3 weeks at my property even though your agents tell me my case has been escalated I am the one doing all the chasing!! Appalling customer service!

  • vercheating
    alain prost propaganda machine (@vercheating) reported

    horrible fomo from not watching skysports…nini rosby i miss u

  • baggienick61
    BracknellBaggie (new account old one got hacked) (@baggienick61) reported

    @NUFCDon @SkySports It really is crap now, from soccer Saturday to just regular pundits, I very rarely watch it now

  • SskAberdeen
    SSK Aberdeen (@SskAberdeen) reported

    26 years with @SkyUK, VIP status. 3+ weeks fighting a fault THEY caused. A driver grabbed a parcel back from me and got physical at my door. 15 reference numbers for one unresolved issue. Credit unpaid. Compensation never addressed. Sort this out. #SkyTV"

  • DanielE64141682
    Daniel Edmunds (@DanielE64141682) reported

    Skysports still wanking Lincoln off even though they were ****

  • TomGaymor
    Tom Gaymor 🎙️ (@TomGaymor) reported

    @SparksF1 @ChrisOnRacing @SkySports Contracted to run that repeat, apologies for any issues you have had, we have been on MIX since 16:30.

  • JoshuaGibson88
    Joshua Gibson (@JoshuaGibson88) reported

    @ToonFan14 @SkySports Why should anyone feel sorry for Newcastle. **** happens, players go to bigger clubs. We lost coutinho and Suarez to Barca over the years. Torres went to Chelsea cuz he wasn’t gonna win anything with us. Get over it and stop taking it so personally

  • Focus19471951
    CeeGull (@Focus19471951) reported

    @SkySportsPL Usual SkySports report involving a Brighton win. All about how bad Villa were and the players they have lost, not much on how good Brighton were, or how we were similarly affected by transfers, retirements and injuries. Van Hecke Welbeck, Milner Baleba Mitoma Minteh, Kadioglu

  • DavidHeron17
    Heron ⚫️⚪️⚫️ (@DavidHeron17) reported

    Newcastle played really well yesterday, Liverpool played really crap…. Skysports: let’s talk about how crap Liverpool played