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Sky

Sky Outage Report in Merton, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Brentford, City of London, Wandsworth, London, Ilford, Hackney, Woolwich, Hounslow, City of Westminster, Newham, Croydon, Hammersmith, Hayes, Southwark, and Fulham.

CityProblem TypeReport Time
Brentford Internet 3 hours ago
City of London Wi-fi 5 hours ago
Wandsworth Internet 7 hours ago
London Internet 8 hours ago
London Internet 8 hours ago
Ilford Internet 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Mr_Unique_Voice
    🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • pujab29
    Puja Bhatia (@pujab29) reported from Paddington, England

    @SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • 25FernaFan
    Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • TonyJacobs_
    Tony Jacobs (@TonyJacobs_) reported from Camden Town, England

    @SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful

  • MRMyates
    Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • ozwilliams101
    Kevin Williams (@ozwilliams101) reported from Kensington, England

    @SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????

  • TheEyeCasting
    The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • TrudaSpruyt
    Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyHelpTeam My Sky + box has disconnected from the Internet and no matter what I do ( I have tried all options) but a network cannot be found. Are there any issues atm? All my other devices are connected to my WiFi no problem.....

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • Mraspire
    Sir Joseph69 (@Mraspire) reported from Poplar, England

    @MailOnline @SkySports Care to show any interest on this subject you lot support ?

  • martinyemi
    Martin Chainani (@martinyemi) reported from Hillingdon, England

    @SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _SuperArio_
    Aran (@_SuperArio_) reported

    @SteveyLou @rainbow_geisha Same problem here @SkyHelpTeam

  • DaleBarrett1888
    Dale B4rr3tt (@DaleBarrett1888) reported

    @rainbow_geisha @SkyHelpTeam Terrible service

  • GerryStanding
    Gerard Wheatley (@GerryStanding) reported

    @Irish_Lad94 @SoccerAM @SkySports Time wasting is a yellow card, unsporting play is another yellow card how many more does it need in one incident for Red think your having one 🫣

  • Smamfa75
    Sam (@Smamfa75) reported

    @SkyHelpTeam my mum is not happy with your service. In November, she asked if someone could go and fix her old Sky box. She was told that the old boxes couldn't be fixed, and she would have to upgrade to a Sky Q box. When the engineer arrived, he also had a mini box,

  • OnTheFenceDev
    On The Fence Dev 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@OnTheFenceDev) reported

    So, I cancelled my @SkyUK subscription in December and somehow had £14.50 owing on my account. So, two months later did they contact me using the email address or phone number they have for me? No, they passed the 'debt' onto a collection agent instead. **** You Sky!

  • jonnieivandoyle
    jonnie doyle (@jonnieivandoyle) reported

    @SkyUK Sort your mobile phone issue out first been without 2 mobiles for over a week ( no network). A very unsatisfied SKY customer

  • Moley1985
    Christopher John (@Moley1985) reported

    @SkyHelpTeam @iammark40 Does that mean at 9 on the dot or at some point between 9 and 1030? It's pretty poor service tbh. Just upload it now?

  • f1cowboyman
    Mr F1Cowboyman (@f1cowboyman) reported

    @_SuperArio_ @SkyHelpTeam It's ridiculous how poor the upload speed must be from Sky's offices.

  • f1cowboyman
    Mr F1Cowboyman (@f1cowboyman) reported

    @SkyHelpTeam @BigJohnnyArcher fairly poor service at Sky today.

  • peachesndcream_
    Lauren Hunter (@peachesndcream_) reported

    @SkyHelpTeam How can I do that when the sim isn’t activated so I have no signal to call them?