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Sky outages and service status in Merton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Merton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 14, 11:34 AM GMT+1.
  • 66% Internet (66%)
  • 23% Wi-fi (23%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 2% Total Blackout (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Banstead, Greater London, Purley, Fulham, Thornton Heath, Mitcham, Kensington, and Surbiton.

CityProblem TypeReport Time
Hammersmith Internet 23 minutes ago
Hammersmith Internet 13 hours ago
Croydon Internet 1 day ago
Hammersmith Internet 1 day ago
Hammersmith Total Blackout 1 day ago
Hammersmith E-mail 1 day ago

Nearby cities with recent reports

Hammersmith

26 recent signals

23 minutes ago
Croydon

6 recent signals

1 day ago
Wandsworth

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • andy_stedman
    Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • TheEyeCasting
    The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • Noods1
    Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • buc_08
    Buc08 (@buc_08) reported

    @SkySports I’ll ask again. Why are you pricing pubs out of showing the football? Why are you charging different extortionate rates so that pubs cancel, rather than charge a fair price and everyone can watch?? If everyone pays a fair price , you make money. If everyone cancels u get nothing!

  • D14mond_eyes3
    H (@D14mond_eyes3) reported

    @m4n1f35t1t @TheSpursWatch @SkySports 50 years old losing ur **** cos a 16 year old called ampadu a scruff is crazyyyyy

  • mickypelley1982
    Michael pelley (@mickypelley1982) reported

    @TheSpursWatch @SkySports The fix is in. How in the hell can this happen

  • Dennastty
    Jidenna (@Dennastty) reported

    @UnitedStandMUFC @SkySports This is a mistake but I’d support the club regardless.

  • olasek4
    chaczTHFC (@olasek4) reported

    @m4n1f35t1t @TheSpursWatch @SkySports so u were just joking or what? i cant decide whether that was a ragebait complaining about ref or u are just stupid

  • corruptedHouse
    then (@corruptedHouse) reported

    On SlySports NOW @SkySports @SkySportsNews that big dumb ref and slimy Michael Owen are defending the worst decision EVER in PL history. The reason Raya cant jump for the ball is because he pushes his own no6 out of the way and then has no leverage. **** off you *****.

  • CorkFella
    CorkFella (@CorkFella) reported

    @SkySportsNews @Support. I have blocked Sky sports. When I check my settings it invites me to "unblock Skysports". So, why am I seeing this in my feed?

  • FoxallJodie
    jodie foxall (@FoxallJodie) reported

    @SkyHelpTeam I’ve had a faulty phone issue since December. I was promised a return box that never arrived, my complaint has been incorrectly closed, and I’m still being charged. I’ve tried multiple times to resolve this and need urgent escalation.

  • TheVillan1982
    The Villan (@TheVillan1982) reported

    @AngryBilic @SkySports Agreed. American style ****. 💩

  • FortisEtLiberIX
    MDCCCLXXXVI (@FortisEtLiberIX) reported

    @SkySportsPL Skysports even called on a West Ham player to speak over an obvious foul. Wtf is wrong with these people.