Sky Outage Report in Merton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Wandsworth, Croydon, City of London, Southwark, Hackney, Kensington, Tower Hamlets, Harringay, Hammersmith, Wembley, Waltham Forest, Redhill, Hounslow and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention
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Sandy Bruce
(@Sandybruce_291) reported
from
Tandridge, England
@SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?
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Kiri & kostas
(@kirikostas) reported
from
Wandsworth, England
@SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyUK @SkyHelpTeam hi my sky Q box isn’t working. I’ve turned everything on and off again and still nothing works. Nothing on the sky Q box or the mini boxes. Please fix!
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
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Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam having problems downloading content to my sky q box tonight. Any way to resolve the issue?
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Colin 'Tails' Taylor
(@colintaylor1986) reported
from
Hackney, England
Why is @SkyUK broadband so bad at the moment? No connection to the internet and can’t link anything with the router. @SkyHelpTeam #skybroadband #FirstWorldProblems
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Paul Harris
(@yoface43) reported
from
Paddington, England
@SkySports & @SkySportsNFL Can you turn the f***ing advert volume settings down. I’m trying to have a snooze. If I can sleep through @michaelirvin88 and not your commercials...you know you’re too loud!!
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Camden Town, England
@acailler @SkyHelpTeam My understanding is the benefit to them isn’t financial. Their benefit is protecting their investment which I’ve no trouble with. This still damages it to an extent as we’re seeing with you cancelling your sky subscription. They’ve been backed into a corner. Clubs are to blame.
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Rebekah Jones
(@rebekahjmezzo) reported
from
Kensington, England
Just a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌
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Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam Hi - it’s still not working. I’ve tried resetting the router and sky box. Any suggestions?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Toon 🇬🇧
(@AndyToon6) reported
@SkyHelpTeam It’s saying there’s no issues but that clearly isn’t the case
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sue needleman casting
(@sue_needleman) reported
Come on @SkyUK get your customer service sorted out...it’s seriously the worst of the worst :(
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paul 76
(@pauldavidEblett) reported
@SkyHelpTeam Nope it’s not working
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Ron Swanson
(@RSwanson_UK) reported
@SkySports No thanks. We've just come out of lockdown. I'd say the worst thing you could do right now is put 1000 strangers together in a boxing arena. Things like this is why we keep going into lockdown. Do you not make enough money as it is with PPV? Sky, why are you so stupid?
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Paula Lobb
(@paulalobb) reported
@SkyHelpTeam Thank you. I will contact customer services
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Gavin Burt
(@gavsw20) reported
from
Cubbington, England
@SkyHelpTeam can you help me with a query on the return of my multi room box please? I’ve returned the item but am being charged £50.
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Alex Mackman
(@alexmackman) reported
@SkyHelpTeam help please! You’ve sent me a Sky Q box but no viewing card. I’ve resubscribed to Sky and your system though I already had a card. I don’t. So I’m stuck with a useless couple of boxes. Thanks for your help.
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Dave Thomas
(@DaveTho72820360) reported
@SkyUK my Internet keeps disconnecting and I have crackling on the phone line. Have carried out all the checks and no problem in the house. Problem always seems to be when openreach are carrying out work on local cabinet.
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Tim Limbach
(@limbach_tim) reported
@SkyHelpTeam Engineer has just visited and straightaway diagnosed the fault. SkyQ is incompatible with my Fritz router. The only way to definitely solve issue is to return to Sky broadband, which will cost me a large cancellation fee.
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s0ggyflannel
(@S0ggyFlannel) reported
@SkyHelpTeam My wifis been down since 8am this morning tell me why pls