Sky

Sky Outage Report in Merton, Greater London, England

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The latest reports from users having issues in Merton come from postal codes SW20.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merton, Greater London, England 02/09/2026 01:40

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Merton, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, London, Brentford, City of Westminster, Fulham, City of London, Merton, Hackney, Ilford, West Drayton, Hampstead, Harringay, Greater London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky

  • magical_78 NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • MartinJSorensen Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • Noods1 Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • kleman14 Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • nipmeister Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • hana_ros01 Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shvnehobby Shane (@shvnehobby) reported

    @SkyHelpTeam I have tried all the suggested options but it still shows as 13, though there is a connected device I don't recognise (but this could be old). Is there no way to contact without sitting on the phone? We have little to no signal here

  • ben_corry Ben Corry (@ben_corry) reported

    @SkyHelpTeam Hi, internet has been down since Sunday night. No word from you yet on the issue or when it is likely to be fixed. I’m trying to work from home. Can you confirm when this is likely to be fixed? M24 area of Manchester

  • DellyCampbelly Adele Campbell (@DellyCampbelly) reported

    @SkyHelpTeam @Missamypacey_93 I've had no network for hours now. Happens every other week.

  • Chantastic83 Chantelle Stephens (@Chantastic83) reported

    @SkyHelpTeam How long is this service going to be down for?

  • KlaassenJames James Klaassen White (@KlaassenJames) reported

    @SkyHelpTeam half hour uptime after sending new network settings from the app

  • CommsAndrew Andrew Fisher (@CommsAndrew) reported

    @SkyHelpTeam Great service. Only reported Monday. Dylan the engineer arrived promptly this morning at 8am after a warming message and he and his supervisor have finally detected fault and fixed - thanks guys!

  • goughy84 Mark Lister (@goughy84) reported

    @SkyHelpTeam 4 mobiles across Bolton in and out service. Any updates guys. Thanks.

  • s23lgn Scotty (@s23lgn) reported

    @SkyHelpTeam any news on the fix? Still down in Cheshire…

  • grahamm30392424 graham montgomery (@grahamm30392424) reported

    @SkyHelpTeam Not having viewing problems - might do later though ! Merely mentioned it because I remember SKY lauding the fact in 1998 that weather would not interfere with any sky signal.

  • timnoblet1 timnoblet (@timnoblet1) reported

    @SkyHelpTeam switched to @VodafoneUK broadband and now sky Q box downloads at much slower speeds and buffers when streaming despite 60mbps+ connection. Is there a known issue with vodafone and sky?