Sky Outage Report in Merton, Greater London, England
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The latest reports from users having issues in Merton come from postal codes SW20.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Merton, Greater London, England
The most recent Sky outage reports came from the following cities: Kensington, London, City of London, Ilford, Croydon, Bromley, Hammersmith, Waltham Forest, Southwark, Twickenham, Hackney, City of Westminster, Harrow, Harringay and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Kensington |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| City of London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
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alex forsey
(@placesIlove) reported
from
Hackney, England
@SkyUK signed up with you and got message that my broadband is live and I’m having problems already. Unable to get through to your customer support also. Not impressed so far!!
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@sihiggins1985 @SkyUK @netflix I’ve already called themThey couldn’t take it off my bill then had the audacity to ask to rate them over the phone out of 10. Not fair on the advisor, not fair to the customer to be asked in person on the spot!Said they couldn’t remove that fee or the equivalent amount off bill x
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
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Jo Asante
(@JoJo79be) reported
from
Croydon, England
I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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Jeannie Dumas
(@Dumes618) reported
from
Hammersmith, England
@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Preet Chind Champion
(@ChampionSinghC) reported
from
Southall, England
@SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@SkyHelpTeam Not good enough! This isn’t the price we agreed when I renewed my contract with you. You should honour the price that was agreed. I don’t really care for the reason. You will lose a lot of customers. I’ve been a customer for 9 years and that means nothing to you!
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Johanna
(@smileyblonde43) reported
from
Bromley, England
@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam I really just wanted SkyMobile customer services
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Will Docherty
(@willdoch) reported
@SkyHelpTeam So the replacement router made no difference. Was just on phone to Sky technician, who was trying to help. Call dropped and multiple attempts to get through automated system failed. Clearly it’s designed to put people off calling Sky!
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Carly McCann
(@cmccann2022) reported
As a customer of @SkyHelpTeam in the PE2 postcode I’m getting increasingly frustrated. It’s now 10/11 weeks of diabolical service. People of #Peterborough specifically PE2 what’s your experience? Our whole neighbourhood is reporting sky issues and has been since early December
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Jamie
(@djmoo1) reported
@SkyHelpTeam having issues calling certain numbers from sky landline and mobile. Says number does not exist when they do and can dial from other numbers. Quick google search shows this may be a problem, how can I resolve it please as news to make calls
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Anjar Sulistiyo
(@anjarsulistiyo) reported
@SkySports I'm a big fan of football.. but currently there are a big problem in Indonesia.. Our federation just stop all comp. from 2nd tier league and below. There is no degradation for the top tier. Please bring it up and let the world now, how bad is our Federation
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PeacockTVCare
(@PeacockTVCare) reported
@Yurt54357817 Hi there! Thanks for reaching out! We recommend contacting Sky on their help page @SkyHelpTeam. Should you have any further inquiries, feel free to reach back out to us!
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Stephanie Henshaw
(@StephWhelan12) reported
@SkyHelpTeam I’m so fed up with your level of service I’m a platinum customer, I’ve had no home phone working for nearly a month I stayed in and waited on the 5th all day ( my birthday) no one came I rang again Sunday from the mom in laws house phone and I was reassured it would
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Eds
(@Edgooner81) reported
@SkyHelpTeam cannot wait to leave sky absolutely atrocious service people don’t touch them
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Pritam Das
(@Pritam_Das) reported
@SkyHelpTeam Well your team is not that competent enough to provide any assurance. In fact there isn't even an acknowledgement that the issue is with sky so not sure if they can resolve it either. Feel should go ahead with other ISP!
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The Betfair Hedgehog
(@Betfairhedgehog) reported
@SkyUK It takes an age for them to set up. Got to get Openreach to install, then Open reach forget theor ladder.... then it's 2 weeks later. Then customer services (good luck finding their number). Then they MIGHT call you to install. 47 days in...
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Paul
(@8gzd8k76nM) reported
@laillidraws @SkyHelpTeam Its pretty self explanatory in the name really. You are also told about it in the key facts and renewal break down either by the agent on the phone or by the computer screen online. So you either didn’t listen or didn’t understand through ignorance or incompetence.