Sky Outage Report in Royal Kensington and Chelsea, Greater London, England

Problems in the last 24 hours in Royal Kensington and Chelsea, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Royal Kensington and Chelsea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Royal Kensington and Chelsea, England

The most recent Sky outage reports came from the following cities: Croydon, London, Southwark, Stanmore, Wandsworth, Hammersmith, Hackney, City of Westminster, City of London, Islington, Poplar, Purley, Wembley, Newham, and Northolt.

City	Problem Type	Report Time
Croydon	Internet	31 minutes ago
London	Wi-fi	3 hours ago
Southwark	Total Blackout	3 hours ago
London	Wi-fi	4 hours ago
Stanmore	Internet	4 hours ago
Wandsworth	Wi-fi	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Royal Kensington and Chelsea, England

Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:

• 
  BIG zakmp4 (@zakmp4) reported 2 minutes ago from Hammersmith, England

  I can’t even fathom into words my hatred for your internet service @SkyUK

• 
  Dan Lazard (@dan_lazard) reported 4 minutes ago from Ilford, England

  @SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔

• 
  Mrs_TKC (@Mrs_TKC) reported 4 minutes ago from Walthamstow, England

  @GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!

• 
  Terri (@Rex_Comms) reported 5 minutes ago from London, England

  Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

• 
  Terri (@Rex_Comms) reported 8 minutes ago from London, England

  @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

• 
  Victoria Seaman (@VixSeaman) reported 10 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 11 minutes ago from Eltham, England

  I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.

• 
  Hari Patel (@harispurs82) reported 14 minutes ago from Tottenham, England

  Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

• 
  jc.locksmiths (@jclocksmiths) reported 16 minutes ago from Bromley, England

  Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv

• 
  wiggo sweeney (@sweeney31) reported 29 minutes ago from City of London, England

  @SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

• 
  Lorraine King (@lorrainemking) reported 32 minutes ago from Brentford, England

  @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

• 
  Michael Wilkinson (@ThatMichaelW) reported 33 minutes ago from Lambeth, England

  @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

• 
  John Guest (@JGuestRecruiter) reported 36 minutes ago from City of London, England

  @SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

• 
  Paul Brown (@Browniethered) reported 40 minutes ago from Hounslow, England

  @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

• 
  Hari Patel (@harispurs82) reported 41 minutes ago from Tottenham, England

  Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

• 
  shipar ahmed (@shiparttn) reported 45 minutes ago from Wandsworth, England

  @SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services

• 
  Darren Reid (@marvelreid83) reported 56 minutes ago from London, England

  Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

• 
  Ashley Eglin (@ashleyeglin23) reported 56 minutes ago from Croydon, England

  Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet

• 
  Andy Homer (@andy_homer) reported 57 minutes ago from Walthamstow, England

  @SkyHelpTeam This doesn’t help as the app works but items are missing...

• 
  Victoria Seaman (@VixSeaman) reported 60 minutes ago from Hounslow, England

  @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  No Filters 🎙️🔔🏡 (@NoFilters56) reported 7 minutes ago

  @SkyHelpTeam That's rich. Can't get through, can I? There is a widespread problem in this area, and you are telling me I'm the only one affected? Not slow to put your prices up, but couldn't give a toss when things go pear shaped. Can you provide anything other than scripted responses?

• 
  jake_burton (@Burton_jake25) reported 7 minutes ago from Heage, England

  @SkyUK why are you not allowing me to change my bill date so it’s easier for me as customer ?

• 
  Babajou (@RicciCastro) reported 10 minutes ago

  @SkyHelpTeam I have and it's been saying no known issues in my area since 9am

• 
  Dan Dare-Edwards (@DanDareEdwards) reported 10 minutes ago

  @SkyHelpTeam Freezes daily on home page, nothing works at all. Also ITV hub is terrible for faults

• 
  Like a Sir (@Dreams_and_Tea) reported 12 minutes ago

  @SkyHelpTeam Hey Nathan, I guess my problem is I was offered a discount but then an admin fee was out on which essentially halves my discount. Can't say I'm happy about the seemingly rediculous charge

• 
  Michelle Lynch #IAmFionaDonohoe (@88michy88) reported 14 minutes ago

  @SkyUK I’m not happy. I’ve been a customer for over 21 years however if I was a New customer I would be getter a better deal.. Think it’s time to shop elsewhere to get New customer deals

• 
  Kay (@x_shoni_Jeri_x) reported 18 minutes ago

  Absolutely disgusting help from the @SkyHelpTeam today been on hold for 45 mins

• 
  L.J Marshall (@Starbuckeroo2) reported 18 minutes ago

  @Akramfarm_Abdul @SkySportsPL @SkySports When you say nobody call for his sack, do you mean apart from the millions that already have? You know they can't sack him until the legal proceedings are known... that's a whole different thing. Zouma already admitted and played down his crime.

• 
  Gary Thomas (@garythomas0409) reported 19 minutes ago

  @SkyHelpTeam hi I've been sent an email to sign my ca for my phone but when I click on the link it says problem or something. I need to sign by 14th

• 
  Mr Cotter (@johndcotter) reported 19 minutes ago

  @SkyHelpTeam Hi, I’ve ran diagnostics and it seems my broadband issue is here at home. Was told there was an issue where I live, Lowton, Wigan 01942 WA3, but on service update, outages are London. Guy on the phone says North, South, but that’s London and unclear. Can you help?