Sky Outage Report in Royal Kensington and Chelsea, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Kensington and Chelsea, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Royal Kensington and Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Royal Kensington and Chelsea, Greater London, England
The most recent Sky outage reports came from the following cities: Tower Hamlets, Southwark, London, Harringay, City of Westminster, Waltham Forest, Hounslow, Twickenham, Hayes, Islington, Morden, Hackney, Croydon, Epsom and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tower Hamlets |
TV | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Royal Kensington and Chelsea, England
Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:
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Kevin Williams
(@ozwilliams101) reported
from
Kensington, England
@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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Munira Wilson MP 🇺🇦
(@munirawilson) reported
from
Richmond, England
Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Nigel Wilkinson 🐝 💯👕
(@25FernaFan) reported
from
Southall, England
@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Insane Gooner
(@InsaneGoon3r) reported
from
Croydon, England
@richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!
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Sir Joseph69
(@Mraspire) reported
from
Poplar, England
@MailOnline @SkySports Care to show any interest on this subject you lot support ?
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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Tony Jacobs
(@TonyJacobs_) reported
from
Camden Town, England
@SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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Lisa Jenkins
(@lisaannejenkins) reported
from
Camberwell, England
@SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'm on the phone to someone now. I'd like the £15 charge for something I never asked for to be refunded too.
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Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyHelpTeam My Sky + box has disconnected from the Internet and no matter what I do ( I have tried all options) but a network cannot be found. Are there any issues atm? All my other devices are connected to my WiFi no problem.....
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Steve Basterfield
(@stevebaz10) reported
from
Hillingdon, England
@SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??
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Puja Bhatia
(@pujab29) reported
from
Paddington, England
@SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house
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Martin Chainani
(@martinyemi) reported
from
Hillingdon, England
@SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE
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The Eye Casting CDA
(@TheEyeCasting) reported
from
Camberwell, England
@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nitsan Reznik
(@NitsanReznik) reported
@SaundySaunders @SkyHelpTeam Internet not working in Golders Green area NW London even though broadband is connected and we get a proper public IP even after rebooting the router
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Paul Wilson
(@PaulWilson95) reported
@virginmedia No faults in my area. This is not an irregular feature with the package I was sold. £80 a month! Wifi is awful. The only solution I was offered was to BUY one of your boosters. Nothing wrong with your brass neck tho. @SkyUK help please.
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TranceWaxing
(@TranceWaxing) reported
@SkySports What a ******* terrible summary as a manager, if this is anywhere near true he can get to ****.
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Adam Lund
(@Adam_lund2805) reported
@SkyHelpTeam Wifi has been down for 3 days now in north manchester area, what is going on. I have used the website and says everything is okay when it’s clearly isnt. Tell me please!!
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Maurizio
(@Motomize) reported
@thenancyh @SkyHelpTeam Yes - confirmed - it s down
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🕊
(@_6ixkd) reported
@SkyUK why’s you guys internet so bad? i don’t understand
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uri(3*+)
(@Urii45_) reported
@SkyHelpTeam fix up
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Flamexxx
(@Lacoeur2012) reported
@SkyHelpTeam I need help with my current bill. Can I get assistance with this please?
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💫☁️ blickity blick 🌚🥰
(@fallthruclouds) reported
@laraharper16 @SkyHelpTeam @joelycett This is what sky do. They rope you in with a ‘nice deal’ then once you rely on them for multiple services they hike the prices up and stagger your bonuses so you end up paying more. All of that and the internet can’t even stay connected. Probably the worst internet provide
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Jon Castle
(@JonCastle71) reported
from
Coventry, England
@pirate9853 @SkyHelpTeam @OpenreachHelp Yep, according to Sky, Openreach can take up to 3-5 WORKING DAYS to rectify a mistake they made!!?? So could be using my 4G well into next week. Terrible ‘customer service’ from Openreach. Technically Sky are their customer so I don’t matter and Openreach don’t care 🤬🤬