Sky outages and service status in Royal Kensington and Chelsea, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Royal Kensington and Chelsea, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 15, 1:39 PM GMT+1.
- Internet (67%)
- Wi-fi (20%)
- E-mail (7%)
- Total Blackout (7%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Royal Kensington and Chelsea, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Royal Kensington and Chelsea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Royal Kensington and Chelsea, England
The most recent Sky outage reports came from the following cities: Hammersmith, Greater London, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 13 minutes ago |
|
Hammersmith
|
Internet | 5 hours ago |
|
Hammersmith
|
Wi-fi | 19 hours ago |
|
Hammersmith
|
Total Blackout | 2 days ago |
|
Greater London
|
Wi-fi | 5 days ago |
|
Hammersmith
|
Internet | 5 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Royal Kensington and Chelsea, England
Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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Randolph Ham (@RandolphHam79) reported from Hammersmith, England@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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Cat (@canuckinlondon9) reported from Paddington, England@SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Patrick Tuohy (@engageurself) reported from Hammersmith, England@SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line
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Paul Harris (@yoface43) reported from Paddington, England@SkySports & @SkySportsNFL Can you turn the f***ing advert volume settings down. I’m trying to have a snooze. If I can sleep through @michaelirvin88 and not your commercials...you know you’re too loud!!
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Charlie M (@Charlie628) reported from Paddington, England@SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.
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Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England@LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch
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Adam King (@TheLoneRanger00) reported from Paddington, England@SkySports We put our towel down first!!!!
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🗺Nick (@bluemoonstar) reported from Kensington, EnglandIf you're considering @SkyUK - don't bother. Worst customer service.
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Darren (@darriekylie) reported from Kensington, England@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
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badzilla (@badzillacouk) reported from Hammersmith, EnglandSky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Tom Bloomfield (@TJ_Bloomfield) reported from Hammersmith, England@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Kevin Williams (@ozwilliams101) reported from Kensington, England@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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BIG zakmp4 (@zakmp4) reported from Hammersmith, Englandholy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit
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Jenny Brown (@cfc_jb) reported from Kensington, England@DewsTips @SkyHelpTeam That means they must be having a problem at their end. This oddly makes me feel better. 😊
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Samia Badani 💚 (@SamiaBadani) reported from Kensington, England@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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Don (@DonMcgowan6) reported from Hammersmith, England@SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Cocksedge (@RichCounty27) reported@charlieldrv @SkyHelpTeam Heard from a few friends who had Sky problems as we did.
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Ando nufc (@nufcToon2284) reported@SkySports is a pathetic bias platform that has drastically went down hill the last 10 years especially getting rid or ruining shows to th point no one watched replacing the lads on soccer sat with influencer and YouTubers that are all about top 6 and nothing more its shite
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Gary (@GC92FOX) reported@joshpearson180 Skysports news is down the pan.
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Steven Gregory (@steg245) reported@IlkestonRams @SarahMcAdoo @SkySports I had a bad case of deja vu.
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MCE (@__MCE___) reported**** you @SkySports for pushing a narrative to have Tzolis sent off. Wankers
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Jack Griffiths (@JackLGriffiths) reported@SkyUK 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.
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DrewWalker (@OldTup) reported@SkySports why has my Pompey v Derby sky+ gone down?
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Nick Mapson (@CiderXpress) reported@charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky
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UptheRams (@uptherams72) reported@charlieldrv @SkyHelpTeam Not being funny mine half way through second half reverted to footage from the first half, around 58min went back to 35 min.. absolutely useless service
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Daza (@993Justme) reported@eurofootcom @markmcadamtv @SkySports Investment from the past , I remember him he was passionate and awful at defending