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Sky Outage Report in Kensington, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Kensington come from postal codes W8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: City of Westminster, Hammersmith, Poplar, London, City of London, Purley, Wembley, Newham, Northolt, Southwark, Brentford, Wandsworth, Ilford, Hackney, and Woolwich.

CityProblem TypeReport Time
City of Westminster Internet 3 hours ago
Hammersmith Internet 7 hours ago
Hammersmith Wi-fi 9 hours ago
Poplar TV 10 hours ago
London Internet 13 hours ago
City of London Total Blackout 17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • mgabrovsek
    Mojca Gabrovsek (@mgabrovsek) reported from Merton, England

    @SkyUK shocking customer service... 20 min wait time on phone, no online support

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK

  • iamspalding
    Grand Theft Spalding (@iamspalding) reported from City of London, England

    @AlexScott So in 2011 we had that horrible pair of *****, Andy Gray and Richard Keys (who no-one liked) and now we have Alex Scott who is clearly the star of the show... good work @SkySports

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    @SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!

  • Ecko1957
    Ecko man (@Ecko1957) reported from Ealing, England

    I'm fed up with stupid pundits saying "he was late" referring to a tackle where 2 players compete for the ball & get there at the same time and one player wins the ball but gets a knock as the contest happens. That's not late. #SkySports

  • konradc12
    KonradCy (@konradc12) reported from Croydon, England

    @SkyHelpTeam That makes sense as the hub was replaced due to going fibre optic. What got me worried is that name SKY74039 is the old hub. I traced the signal to a @LBofBexley lamp post.

  • SaraCNelson
    Sara Nelson (@SaraCNelson) reported from Lambeth, England

    .@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

  • MrsScreech
    Jess (@MrsScreech) reported from Camberwell, England

    @OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.

  • IbroxMole
    Bill the Butcher (@IbroxMole) reported from City of London, England

    @SkySports can we please get Andy Walker to **** from commentating on @RangersFC games. He literally is incapable of being impartial where Rangers are concerned.

  • ligarius
    colin lewis (@ligarius) reported from Richmond, England

    @CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp

  • pussinpjs1
    linda holmes (@pussinpjs1) reported from London, England

    @SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Lambeth, England

    we pay all this money for your services and yet again the sky tv is down... u either do something about it or i want a discount on my next bill @SkyHelpTeam my mum's has here down for 4 days it's a rip off

  • VickyChas3
    Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    @virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!

  • SaraCNelson
    Sara Nelson (@SaraCNelson) reported from Lambeth, England

    @EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

  • RobertBalcombe
    Robert Balcombe (@RobertBalcombe) reported from London, England

    @SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡

  • tompetraus
    TOM44S #TeamLH (@tompetraus) reported from London, England

    @SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

  • MrsScreech
    Jess (@MrsScreech) reported from Camberwell, England

    @OpenreachHelp Thanks to a broken port and lack of capacity I now face almost a week's wait for my fibre broadband activation which should have taken place on 29th Jan. Not good enough! @SkyHelpTeam

  • paulcarterTV
    Paul Carter (@paulcarterTV) reported from Barnet, England

    @SkyHelpTeam This is solely down to Sky sending the wrong engineer in the first place. And the complete disinterest in escalating the issue from CS yesterday was astonishing.

  • Barbara4003
    Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • paulswee25
    Paul Sweeney (@paulswee25) reported

    @SkySports In other words “fifa pretend to give a **** what everyone thinks before forcing their idea through regardless of what they think”

  • Darrfx
    Dazza (@Darrfx) reported

    @Nixam40032637 @MichaelBensonn @SkySports Wtf you taking about chisora for who mentioned chisora ya crackhead

  • helloadambooth
    Adam Booth (@helloadambooth) reported from Belfast, Northern Ireland

    @SkyHelpTeam I just get stuck in a loop of it trying to connect and fix the issue. How do I book an engineer directly since I can’t get out of the loop?

  • LiamDouglasEng1
    Liam Douglas English ♌️✝️🏴󠁧󠁢󠁥󠁮󠁧󠁿🦁🌵🗼🎢🎡 (@LiamDouglasEng1) reported

    Wtf is sky sports doin @SkySports sort the red button out can’t even get the right fixtures on the right channel wow

  • EugeneLeach
    Eugene Leach (@EugeneLeach) reported

    @SkySports The supporters, large % of whom are idiots associated him with Ashley,never gave him a chance regardless of lack of funds or number of injuries.@NUFC I hope he enjoys spending his £8 million,he deserves it for putting up with such disgusting treatment.

  • petergreen31
    #XRPete (@petergreen31) reported

    @SkySports **** off you money grabbing rats

  • wehateforrest
    paul lenton (@wehateforrest) reported

    @TheCurtisDavies @SkySports @MichelleOwen7 gutted last night we should have that game easy never mind bring on coventry

  • janinehesp
    Jay (@janinehesp) reported

    @SkyHelpTeam I’ve given up for tonight. It’s too frustrating. Will try again tomorrow. Desperately unimpressed with the Q boxes, though. We’ve never had issues previously.

  • GameStarterMan
    D_A_N (@GameStarterMan) reported

    @virginmedia why is your TV service so awful. Apps like prime and skysports red button never work. Awful provider

  • MrsKJCahill
    Kerry Cahill (@MrsKJCahill) reported

    @goldie1983 @SkyHelpTeam I've had the same! Bit awful to let us know at 8.30pm the night before delivery!