Sky Outage Report in Kensington, Greater London, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kensington come from postal codes W8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Kensington, England
The most recent Sky outage reports came from the following cities: London, Woolwich, Hounslow, Ilford, Hackney, City of Westminster, Newham, Chigwell, Croydon, Hammersmith, Hayes, Southwark, Fulham, Enfield Town, and Sunbury-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 34 minutes ago |
|
Woolwich
|
Phone | 36 minutes ago |
|
London
|
Total Blackout | 2 hours ago |
|
London
|
3 hours ago | |
|
Hounslow
|
TV | 3 hours ago |
|
Ilford
|
Wi-fi | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Mark S (@Mark_BarkingFC) reported from London, England@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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xxx (@Fabs11111111) reported from Kensington, England@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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Mikei. Hall (@The_Dark_knght) reported from Kensington, England@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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Sadia 🇵🇸 (@saadia79) reported from Ilford, England@SkyUK there's no signals at all. Can't use WiFi. Rubbish service as usual. Since 3pm no service. Why I am paying @skytv @SkyHelpTeam can't watch anything at all on my days off 🤬🤬🤬🤬🤬
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🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
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LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, EnglandI don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Times 2 (@Chu_Times2) reported from Hackney, England@SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.
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Mark S (@Mark_BarkingFC) reported from London, England@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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Emma Trill (@RookeryEmma) reported from Watford, EnglandHow ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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John Williamson (@willow1886) reported from Enfield Lock, England@LordDesie …along with no Premier League, no SkySports, no TalkSport, no crap commentators, no crap pundits, and football starting in the 1800’s, not 1992!
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Christian (@vfbr2001) reported from Ealing, England@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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Jacqui Lowe (@jacquilowe) reported from London, England@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
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Rick Joshua 🔴 (@fussballchef) reported from Hillingdon, EnglandOh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.
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Babajou (@RicciCastro) reported from Wandsworth, England@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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6Times (@6Cups_1Club) reported@rhino14 @SkySports Mate, go stick your head through a letterbox and stop boring the **** out of me.
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S J 🌙 (@sjdoves) reported@SkyUK @SkyHelpTeam I sent a complaint on the 14th May via email and no one has even acknowledged it. I was without internet from you for a month and it’s unacceptable. Could someone get in touch with me please?
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Ciaran 🐉 (@CiaranJT7) reported@SkySports **** you sky painting anton to be in the wrong
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Oakwellboy (@oakwellboy) reported@SkySports Not bad when the red is playing for you. Cheating fckers
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Orange & Blue & Purple Too (@mullanmcm) reported@steviesouness Just another reason why Andy Walker should never be near Ibrox again @SkySports
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rachael (@rachael93373925) reported@SkyHelpTeam Sky go not working please help
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Lee (@LordLokkum) reported@SkyHelpTeam So a engineer knocked at my door this morning (wasn’t expecting him!), openreach guy. He resolved my issue after the Kelly Communications clown pulled my pairs out in the cabinet so he had to rewire the pairs back up. I told you it was because of that guy didn’t I!
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Anjoe Anthonysamy (@KCSocWiz) reported@SkySports It’s never them, until it happens to them. Fukin deluded he is, just like his moronic fanbase.
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Iona Joy (@IonaJoy1) reported@SkyHelpTeam Yes. Still no one can provide us with an update or help
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Eric (@ErrBig) reported@SkyHelpTeam Since call one when it became apparent that the speed into the house Vs the speed out of the router was an issue, I'd hoped an engineer would come. But your modus operandi is to keep me on calls for half an hour +