Sky outages and service status in Kensington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Kensington, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 6, 4:19 PM GMT+1.
- Internet (80%)
- Wi-fi (16%)
- TV (3%)
- Total Blackout (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kensington, England
The most recent Sky outage reports came from the following cities: Hammersmith, Greater London, Fulham, Paddington, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Wi-fi | 1 hour ago |
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Hammersmith
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Internet | 1 day ago |
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Hammersmith
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Internet | 2 days ago |
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Hammersmith
|
Internet | 2 days ago |
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Hammersmith
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Internet | 2 days ago |
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Hammersmith
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Internet | 3 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, EnglandI don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Randolph Ham (@RandolphHam79) reported from Hammersmith, England@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
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Andy stedman (@andy_stedman) reported from Hammersmith, England@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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BOD THE WORKER (@GerryCupples) reported from Kensington, England@SkyHelpTeam We are currently in the throes of giving up what we see as a decent sky bill Please check our account I hope you ,in fact you will see we are a valued customer We have had no sky since before Covid Your response to our appeals has been utterly miserable it
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Harold Sanditen (@HaroldSanditen) reported from Paddington, England@SkyUK - believe in worse! Unbelievably horrific “upgrade” which screwed up all TVs and doesn’t allow us access to UHD channels. Now trying to revert and cannot without holding for 30 minutes. Never again.
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Nick Hennegan (@NickHennegan) reported from Hammersmith, England@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Don (@DonMcgowan6) reported from Hammersmith, England@SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers
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Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England@LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch
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Mikei. Hall (@The_Dark_knght) reported from Kensington, England@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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🗺Nick (@bluemoonstar) reported from Kensington, EnglandIf you're considering @SkyUK - don't bother. Worst customer service.
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Edward Baran (@edward_baran) reported from Kensington, England@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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Alice (@Aliceliveing_) reported from Hammersmith, EnglandGee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
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James Morris (@JamesMorris77) reported from Hammersmith, England@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Steven West London (@stevenwest1980) reported from Kensington, England@SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .
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María M Hervés (@Dr_MHerves) reported from Paddington, England@SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Puja Bhatia (@pujab29) reported from Paddington, England@SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house
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Charlie M (@Charlie628) reported from Paddington, England@SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry O’Brien (@KerryOB78) reportedThanks to @SkyHelpTeam and @WeAreOpenreach I am now left with no internet connection for the #bankholiday weekend!! Great customer service 😤
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Electric Jellyfish (@ElectricJllyfsh) reported@nffckez @SkySports @SkySportsPL If you know that why are you still paying for Sky Sports Premier League then? Get a dodgy box/stick. Then again you follow the Premier League so thick as **** anyway.
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Scott Elliott (@ScottElliott10) reported@pitpasschris @sky If this July increase is related to phone/broadband you’re likely on old copper services. If so expect a further increase in October @SkyHelpTeam should be explaining it’s due to Openreach switching off the copper network & hiking prices to double them compared to start of 2026
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Martin Elliott (@pdfbt40) reported@ChrisMedlandF1 Not a problem. SkyUK program guide is total fiction. Amazing what you miss, record instead even when no FIA change.
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John Mack (Mack) (@john_mack1974) reportedGood evening @SkyHelpTeam so you’ve cut my mobile plan and I can’t find out why . Come on folks where’s support for this with accessibility team
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Andrew Healey (@andhealey) reported@SkyHelpTeam great Sky Stream goes down and miss the end of the football. Now have “there is a technical fault. Please try again later” can you sort it out please.
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InsideArsenal (@InsideArsenal99) reportedI have never heard a commentator want a team to win so bad. @SkySports this is an embarrassment
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@billybolero (@billybolero1) reported@spfl @SkySports NEVER A GOAL. DISGRACEFUL.
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MARTIN BUCKINGHAM (@MARTINBUCK25112) reported@AnthonyRJoseph @SkySportsNews I mean hes clearly offside so skysports has learnt **** all.. having said that id rather these tight decisions are wrong than VAR getting involved
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Shaun Barden (@BardenShaun) reportedJamie carragher chatting crap again on skysports again, no arsenal fan is going to be devastated after man city draw in the last minute, that draw puts the title in arsenals hands, you melt