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Sky Outage Report in Kensington, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Kensington come from postal codes W8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: City of London, London, Hammersmith, Islington, City of Westminster, Poplar, Purley, Wembley, Newham, Northolt, Southwark, Brentford, Wandsworth, Ilford, and Hackney.

CityProblem TypeReport Time
City of London Internet 2 hours ago
London Total Blackout 2 hours ago
Hammersmith Internet 4 hours ago
Islington Internet 7 hours ago
City of Westminster Internet 11 hours ago
Hammersmith Internet 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • omerreza
    Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • emilykerrin
    Emily Davies (@emilykerrin) reported from Camberwell, England

    @SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Barnet, England

    Hi @SkyHelpTeam is there an issue with broadband in the St Albans or Watford areas please?

  • AliCat2329
    alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

  • AlysenMiller
    Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • TomWellsLSF
    Tom Wells (@TomWellsLSF) reported from Borehamwood, England

    @SkyHelpTeam I don't know how to be sure I've gone down the right path then. I have got to what is apparently the final step. I can't go any further, only "previous step"

  • NikhilSaglani
    Nikhil Saglani (@NikhilSaglani) reported from Barnet, England

    @SkyHelpTeam Is your broadband service down in the EN5 area? Got 3 people who need the internet for work and school, but the internet’s not been working for an hour!

  • CouchPotatoUK
    West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    🤬🤬🤬 @SkySports app not working.

  • ChrisBtheArtist
    Chris Baker (@ChrisBtheArtist) reported from Barnet, England

    @SkyHelpTeam internet seems to be down here in Barnet - is it me or is there a network problem?

  • AlysenMiller
    Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

  • CouchPotatoUK
    West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

  • JulieMelvinator
    Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam I’ve had a tft saying my broadband now live. I’ve spent the last few hours trying to get the Internet and it’s not working! We’ve moved house. I’ve no internet light on the router help please! Tried everything!

  • kypros_michael
    Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • heatherfarmbro
    Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • wentworthlindsa
    Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • omerreza
    Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam No broadband in E8 - is there an ongoing issue?

  • LeiSachelle
    aleibeauty.com (@LeiSachelle) reported from Camden Town, England

    How do we cancel our internet subscription ASAP @SkyUK

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TR14722
    TR1472 (@TR14722) reported

    @SkyHelpTeam Sky Go desktop app keeps crashing and won't open. I have tried uninstalling and re-installing but getting the same issue. Do you know what the issue is?

  • ethanarmgum
    ethan armstrong (@ethanarmgum) reported

    @SkyHelpTeam extremely high latency on a wired connection. help? based in london.

  • tom85uk
    TomLB (@tom85uk) reported

    @SkyHelpTeam @SkyHelpTeam sky again still not working. Some channels don’t work. Leaving Sky soon. So fed up! Avoid!!!

  • DeanToffee
    ToffeeDean (@DeanToffee) reported

    @SkySports She wont let him do **** all.

  • Yiannis_As
    Yiannis Assiotis (@Yiannis_As) reported

    @SkyHelpTeam Your website keeps saying no problems in Harrow Weald but my internet has been down for 2 days. The engineer visit I booked still says "in progress" even though I got a text that you were contacting a test earlier today. Would it be possible to have an update please?

  • ZackStokes7
    Zack Stokes (@ZackStokes7) reported

    @SkyHelpTeam fix your wifi ffs

  • HereForNow17
    Captain Hawk (@HereForNow17) reported

    @SkySports How come there are never any men on this show ? Woman all over the channels giving their opinions on the men's game ! So let's get all the ex men's footballers on this show offering their opinion !

  • HereForNow17
    Captain Hawk (@HereForNow17) reported

    @SkySports How come there are never any men on this show ? Woman all over the channels giving their opinions on the men's game ! So let's get all the ex men footballers on this show offering their opinions !

  • TallestToby
    Toby (@TallestToby) reported

    @SkyUK bye never using u again

  • Trishr8
    Pat Riley (@Trishr8) reported

    @SkyHelpTeam I cannot get through to anyone on the phone. Recorded message repeatedly requests new payment details but I terminated my Sky contract in December 2020 and made my final payment 23/12/20 How can I get these payment demands stopped? Awful customer service