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Sky Outage Report in Kensington, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kensington come from postal codes W8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Croydon, Hackney, City of Westminster, City of London, Islington, Poplar, Purley, Wembley, Newham, Northolt, Southwark, Brentford, and Wandsworth.

CityProblem TypeReport Time
London Wi-fi 1 hour ago
London Wi-fi 2 hours ago
London Internet 2 hours ago
London Internet 5 hours ago
London Internet 6 hours ago
Hammersmith Internet 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • itsOfficialTC
    KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • ianelm
    Ian Elmer (@ianelm) reported from Harrow Weald, England

    @SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.

  • MrsCNightingale
    Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq

  • Susanar02708336
    Susan armstrong (@Susanar02708336) reported from Poplar, England

    @AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust

  • mandy_andrews3
    Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    July 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Lambeth, England

    Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...

  • bhaveshpBRP
    Bhav (@bhaveshpBRP) reported from Ilford, England

    @SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @ChessyHour @SkySports I honestly believe if ***** was unable to play while Mendy is self isolating, Cech would actually come out of retirement to help an old mate out lol

  • CIPerrin
    Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?

  • The_Dark_knght
    Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy

  • SamGibbons89
    Sam Beaumont Gibbons (@SamGibbons89) reported from West Molesey, England

    Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    @SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @SkySports Moments before Christensen was chasing down, Kepa was some distance away from his line and I wasn’t sure why he needed to be that far up when at that point before Henderson’s long ball?

  • itsOfficialTC
    KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

  • SuganPalanee
    Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • MrsCNightingale
    Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky

  • adam_mcclelland
    Adam McClelland (@adam_mcclelland) reported from Croydon, England

    Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!

  • CIPerrin
    Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • spurschester
    Marcos Gilson (@spurschester) reported

    @mitchec1 @SkyUK @virginmedia Bad move. You will really regret it. The tv is awful. The broadband is sold as super fast but router is terrible.

  • Edsylad
    Edward Syed (@Edsylad) reported

    @bt_uk were supposed to take over my internet today, then delayed till 22nd April. They forgot to tell @SkyUK who cancelled from BTs instruction so now I don’t have any internet for a month. Cheers @bt_uk for remaining me of why I never used you in the first place #clowns

  • itwasgood
    Mark Sheppard (@itwasgood) reported

    @SkyHelpTeam When you say feed do you mean Twitter? Sorry I don't mean to be difficult! It's just it's not the first time it's happened & I can never find any info, there doesn't seem to be anything about last night but it was definitely down for an hour for me! Makes it hard being on call!

  • WalkeyRobert
    Robert Walkey (@WalkeyRobert) reported

    @gordonhill54 @SkySports I don’t watch women’s football.Watching our team Utd is bad enough.Sorry lady but equal pay,your having a laugh.

  • misszmc23
    Zoe (@misszmc23) reported

    @SkyHelpTeam Problem is I’ve done all this and I’ve had an engineer out. It’s still not working.

  • cdoolan78
    Charles (@cdoolan78) reported

    @mitchec1 @SkyUK @virginmedia Your making a big mistake don’t get proper speeds and your WiFi goes down more times than the titanic I will be leaving as soon as my contract ends useless

  • itwasgood
    Mark Sheppard (@itwasgood) reported

    @SkyHelpTeam It drops on occasion, never usually for a massive amount of time... 30 mins to an hour, sometimes longer. Obviously I know work needs to be done so that's not an issue, it's just hard to determine if it's on my side or your side! You have to kind of wait and hope!

  • StoneyBizzle1
    Danny Stone (@StoneyBizzle1) reported

    @LewisI @Robbie13YNWA @SkySports Awful analogy

  • indiana_imo
    indiana (@indiana_imo) reported

    How you have the cheek to call a department “loyalty”. When it is £28 cheaper for a new customer compared to an existing customer Is disgusting still owe me £350 keep closing the case your end. Sort it out @skytv @SkyCustmReviews @SkyHelpTeam

  • willear
    william rae (@willear) reported

    @SkyHelpTeam is ther issues with mobile phone coverage in Aberdeen and Aberdeenshire today i got no signal in AB245ND and got friend in AB513QR with same issues