Sky Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kensington come from postal codes SW3, W8, SW10 and SW5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: London, Ilford, Hackney, City of London, Mitcham, Wandsworth, Chingford, Southwark, Croydon, Enfield Town, Northolt, Hounslow, Southall, Harringay and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| Ilford |
Wi-fi | |
| Ilford |
Wi-fi | |
| Hackney |
Internet | |
| City of London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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Andy stedman
(@andy_stedman) reported
from
Hammersmith, England
@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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Robin Evans
(@robin1302) reported
from
Brentford, England
@SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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Shameema Yousuf
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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Louise S
(@LJS111) reported
from
Lambeth, England
*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
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Craig Williams
(@CraigWiIIiams) reported
from
Camberwell, England
@SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
-
Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
-
Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Adam Rabinovitch
(@RabinovitchAdam) reported
from
Watford, England
@SkyHelpTeam Why is it so hard to find a number to call for help. I need my WiFi I work from home
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Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Greenhough
(@tyketyler16) reported
@SkySports commentators are a disgrace. New ******* rivalry? One from Birmingham and ones from ******* wales? How is that a new rivalry? Oh wait, you want their famcy american owners to like you. ******* rubbish. Glad I dont pay for this ****
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Kerry Burke
(@kerrypops1) reported
@SkyHelpTeam as a diamond customer I’ve received a data plan offer. I currently have a phone and data plan with you. How can I take advantage of the offer?
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All in
(@future_must) reported
@HarrySymeou That whole episode is incredible: a news org creating news damaging to its national team; piss poor situational management for the manager; and Skysports bringing the whole saga for clicks. What a country!
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michelle barry
(@simsbird) reported
@SkyHelpTeam hi can someone help I have question to ask about my account?
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Dog, Arsenal, Gaming
(@dog_gaming420) reported
@SkyHelpTeam I have sky glass coming on Sunday...Ive just received a text but i need to sign my agreement. I haven't received any confirmation email, and when I login to sky it tells me to get the account holder to sign. I am the account holder....
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Phil Hough
(@Phil_Hough) reported
What disgraceful customer service from @SkyUK & @WeAreOpenreach. My daughter lost her Sky BB 4 weeks ago. OR came out, left, came back 2 days later, dug up pavement, remade pavement & still faulty BB. Dozens of calls & promises & still no progress. Shambolic. #Sky #Openreach
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Dr Andy Hershon
(@andyhersh) reported
@SkyHelpTeam ‘there is an outage..it might take a few days to sort’ Surely we can expect better than this, with better quality information. As a ‘SkyMax’ customer, will I be getting a refund??
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LJHL
(@lindseyjane43) reported
@SkyHelpTeam why do you make it so hard to request a PAC number to change providers? Why send people round in a loop and make it impossible to contact you? We were going to move 1 out of our 3 mobile phones elsewhere but will now be moving all 3. Your customer service is a joke
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Phil Hough
(@Phil_Hough) reported
@SkyUK & @WeAreOpenreach such disgraceful customer service. My daughter lost her Sky BB 4 weeks ago. OR came out,left,came back 2 days later, dug up pavement, remade pavement & still faulty BB. Dozens of calls and promises & still no progress. Shambolic. #Sky #Openreach
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Mal Jutley
(@maljutley) reported
On the flip side Joe from Hull at @EE customer service couldn't have been more helpful if he tried. Sorted out everything, didn't tell me I was wasting his time and made my mind up to leave @SkyUK which I was bordering on doing anyway 🙌🏾