Sky Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kensington come from postal codes W8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Paddington, Harrow, Hammersmith, Wandsworth, Ilford, Fulham, Croydon, Camden Town, Southwark, Stanmore, Hackney, Newham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
@SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!
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T
(@Miaopow) reported
from
Richmond, England
@SkyHelpTeam how do I cancel Sky? Says don’t call
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Michelle 🖤
(@MichelleMid) reported
from
Wandsworth, England
@SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Alyson
(@AlyMac1) reported
from
Kingston upon Thames, England
Wtf. Is this Bees TV @skysports
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Jamie McGachy
(@i_am_seamus) reported
from
Ilford, England
@SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Tom Brown
(@TommBrownn) reported
from
Wandsworth, England
@SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail
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Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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simon
(@simoniscreative) reported
@SkyHelpTeam I gave notice by messenger and received the statutory letter which gave termination date as 17/5. Whether or not I gave notice to cancel by phone is a moot point as I have subsequently called you about 4 times trying to get this sorted.
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bexgirl
(@lannabexgirl20) reported
@SkyHelpTeam where was the help earlier after being sat on hold! Your staff member Manooj was extremely unhelpful today. He shouldn’t be in the job if firstly he isn’t competent and secondly doesn’t want to “Help”
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bexgirl
(@lannabexgirl20) reported
@SkyUK never cease to amaze me, how their staff badly communicate and are so unhelpful. Your guy Manooj at Customer Service is completely letting your team down!! Complaint sent. I will never ever recommend SKY to anyone. Clearly I will have to share my experiences with others
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Kate
(@KateBHA) reported
@SkyHelpTeam @mwsparks78 Find it frustrating that your website says there’s no problems and your CS don’t seem to know there’s a problem, despite it affecting thousands of people in the same town. Can’t get through to your CS teams as phone & internet down
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Soultied
(@CheckTheMeanin) reported
@SkyHelpTeam . Yes but they said they don’t know when the problem will be fixed. I’ve still had no text to say an appointment has been booked
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Mark Shanks
(@MarkShanksPhoto) reported
@SkyHelpTeam everyone around me in the town has no internet, yet clever clogs sky says its a hub issue and wants a £65 call out OR a new contract and they’ll fix it straight away for free👏 👏 Looking forward to my new @btsport and internet package #CustomerService
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Krypto
(@ImKrypto_) reported
@SkyHelpTeam I have an issue with my Sky Mobile account and unable to make outgoing calls still. Is there a way I can get in touch with them?
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Laura Gillies
(@LaurasCarousel) reported
@SkyHelpTeam Hi Allison, I have. It seems to be an area outage as others nearby have said they are experiencing the same
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Kels
(@kellynelsonuk) reported
@SkyHelpTeam @SkyUK #sky mobile my phone keeps saying emergency calls only, no sky network available?! Using the replacement sim....help!
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Sir Loinstake
(@DeanLipscombe) reported
@nlbloomer @SkyHelpTeam Apparently according to Sky, it’s an ITV and Arquva problem who are looking into it. Meanwhile try channel 816 for SD version