Sky outages and service status in Kensington, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 4 outage signals in the last 24 hours around Kensington, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 12, 1:31 PM GMT+1.
- Internet (78%)
- Wi-fi (17%)
- TV (3%)
- E-mail (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kensington, England
The most recent Sky outage reports came from the following cities: Hammersmith, Greater London, Fulham, Paddington, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 5 hours ago |
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Hammersmith
|
Internet | 7 hours ago |
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Hammersmith
|
Internet | 7 hours ago |
|
Hammersmith
|
Wi-fi | 13 hours ago |
|
Hammersmith
|
Internet | 1 day ago |
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Hammersmith
|
Internet | 1 day ago |
Nearby cities with recent reports
18 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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🗺Nick (@bluemoonstar) reported from Hammersmith, EnglandShocking service by @SkyUK @SkyHelpTeam. Why has taken me 3 calls to you where I've been promised a call back to arrange an engineer, plus a wasted day off work when the engineer no-showed to achieve NOTHING. Week 3 and zero progress.
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Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Ryan Morrison (@RyanMorrisonJer) reported from Kensington, England@ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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🗺Nick (@bluemoonstar) reported from Kensington, EnglandIf you're considering @SkyUK - don't bother. Worst customer service.
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Adam King (@TheLoneRanger00) reported from Paddington, England@SkySports We put our towel down first!!!!
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vinu venkatesh (@vinuvenk) reported from Paddington, England@SkyHelpTeam - broadband outage at NW8 9TD , update please
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Noodles (@Noods1) reported from Kensington, England@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
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Kevin Williams (@ozwilliams101) reported from Kensington, England@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, EnglandI don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Paul Harris (@yoface43) reported from Paddington, England@SkySports & @SkySportsNFL Can you turn the f***ing advert volume settings down. I’m trying to have a snooze. If I can sleep through @michaelirvin88 and not your commercials...you know you’re too loud!!
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Ansbro (@ms_ansbro) reported from Hammersmith, England@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Jenny Brown (@cfc_jb) reported from Kensington, England@DewsTips @SkyHelpTeam That means they must be having a problem at their end. This oddly makes me feel better. 😊
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Anna Fergusson (@FeistyFifties23) reported from Kensington, England@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
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Harold Sanditen (@HaroldSanditen) reported from Paddington, England@SkyUK - believe in worse! Unbelievably horrific “upgrade” which screwed up all TVs and doesn’t allow us access to UHD channels. Now trying to revert and cannot without holding for 30 minutes. Never again.
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Randolph Ham (@RandolphHam79) reported from Hammersmith, England@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
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Patrick Tuohy (@engageurself) reported from Hammersmith, England@SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line
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天 (@faieqahmed02) reported from Royal Kensington and Chelsea, England@SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.
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xxx (@Fabs11111111) reported from Kensington, England@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🫱🏽🥷🏽🫲🏽 (@johncenasjock) reported@Carra23 @cmbftbl You know it’s bad when even Carragher is defending Arsenal on a SkySports
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Gina Pacitti (@PacittiGina) reported@SkySports PLEASE can you find a better commentator for the tennis programme than Jamie Murray .. sorry to say but he is terrible , boring , .. hope we are not going to have to listen to him for more tournaments and especially Roland Garros ..
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martin (@G1xr2) reported@Maverick2405 @SkySports What Alan smith the ex gooner, who never has a good word to say. But other than that, I watch the game, the commentary is just background noise.
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Jess (@jesssbristow) reportedIs SNL UK broken for anyone else? @SkyUK
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. (@xnd7v) reported@spfl @SkySports never offside , hearts paying refs as per
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BJFD 🇵🇸 (@ceasefire_now__) reportedKris Boyd is absolutely unbearable on @SkySports. Put the gak down and shut ******** up!
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blades 🤜👊 (@blades_sufc_1) reported@SkySports listen to your customers and get rid of @GNev2 .. theres bad pundits out there but this bloke is top of the list!! @SkySports moans about people using dodgie sticks but why should people pay to listen to shite like what neville pours out every game
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Sonia Ullah (@SoniaUllah) reported@SkyUK you have the WORST customer service. There is no one to speak to except AI chatbots, it’s so frustrating! For the amount of money you charge people, it’s shocking you don’t have a proper team in place. Been trying to get through to someone regarding an issue for 2 hours!
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Leon (@LeonP3108) reported@fesshole Totally agree. The Premier League is awful these days - VAR, cheating, players all like robots, no room for mavericks, SkySports dumbing everything down…..
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e (@eoinbyr16219444) reported@Jez515553081387 @StokeyyG2 @SkySports When he went over to the ******* camera they should’ve known he’d changed his mind…. They literally never stick with the onfield decision