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Sky Outage Report in Kensington, Greater London, England

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The latest reports from users having issues in Kensington come from postal codes SW3 and W11.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kensington, Greater London, England 12/05/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Sky outage reports came from the following cities: Wandsworth, Islington, London, Greater London, Camden Town, Southwark, Hammersmith, Hackney, City of Westminster, City of London, Croydon, Hounslow, Greenford, Enfield Town and Harrow.

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City Problem Type Report Time
United KingdomWandsworth Internet
United KingdomIslington Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomGreater London Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Maybe @SkyHelpTeam can help?

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam Why is this? Why is the service being watered down from what it was?

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose

  • jcreedy James Creedy (@jcreedy) reported from Stratford, England

    @SkyHelpTeam Could you also tell me why Good Food HD has been replaced by non-HD Food Network?

  • Emilallard Emil Allard (@Emilallard) reported from Croydon, England

    @LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.

  • jcreedy James Creedy (@jcreedy) reported from Stratford, England

    @SkyHelpTeam They have the same functionality in terms of planner management. You've just removed a service that I used to have, and want to charge me extra to get it back.

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    @David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • theldntea Abi | The London Tea Blog (@theldntea) reported from Bromley, England

    Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam

  • peeraditya23 Peer (@peeraditya23) reported from Poplar, England

    @comeonarsenal23 @SkySports Bro you still have the guts to even comment? You’re 15th in the league. Losing games left right and centre. You drag your glory days to somehow defend the shite performances over and over again. Every manager fails with you. SIT DOWN MATE.

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • DubtricksGaming dubs (@DubtricksGaming) reported from Enfield Lock, England

    Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • james7phillips James Phillips (@james7phillips) reported from Dalston, England

    @SkyHelpTeam This didn’t help, it ultimately took me to ‘device help’, which was no use. Any other suggestions?

  • KingyXP Laura King (@KingyXP) reported

    @SkyHelpTeam Hi. Can you tell me why the programmes downloaded from your catch up TV service never have subtitles on them?

  • jonnypople Jon Pople (@jonnypople) reported

    @sims_ij @SkyHelpTeam You have just proven the gentleman’s point about terrible communication. Advising to check the broadband when he has clearly stated there’s reports of a major issues affecting multiple people. Maybe liaise with BT Openreach before responding with a generic statement.

  • JamzLFC786 Jamal Hussain (@JamzLFC786) reported

    @SkySportsPL @SkySports Gary Neville is ******* clueless. Saying Origi has been the most dangerous so far? Wtf was he watching

  • jacomi1 steve (@jacomi1) reported

    Tyler and Neville get in the bin, awful performance on comms #WHULIV #SkySports

  • JadeSch15693221 Jade Schmidt (@JadeSch15693221) reported

    @Tweeting_Rich @SkyHelpTeam We live in E8 and have had no broadband since around 12 noon. @SkyHelpTeam what are you going to do to fix this? There are reports that your broadband is down right across London! What is happening to resolve this?

  • JasonJaydee76 jason duncan (@JasonJaydee76) reported

    @jodybrown2012 Martin tyler is by far the worst commentator on tv. No so & so to so & so. No long ball down the line to so & so. Just total ****, chatting crap to Neville @SkySports

  • Cellsters Cielito (@Cellsters) reported

    @SkyHelpTeam @Tweeting_Rich Neighbours in our building and across the road all had internet go down. Sounds like a large outage to me :(

  • stingfloat stingfloat (@stingfloat) reported

    @Tweeting_Rich @SkyHelpTeam Mine down in N16 for 1 hour now

  • sonofaswift Hello, I'm Awesome (@sonofaswift) reported

    @SkyHelpTeam can you fix Martin Tyler's mic? Preferably turn it off entirely, but at the very least STOP HIM BREATHING INTO IT ALL THE TIME. It's painful listening to that.