Sky

Sky Outage Report in Kensington, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Kensington come from postal codes SW3 and W11.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kensington, Greater London, England 12/09/2025 12:55

December 09: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, Southall, London, City of Westminster, Waltham Forest, Croydon, Hammersmith, Poplar, Islington, City of London, Hackney, Wandsworth, Ilford, Enfield Town and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomSouthall Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • saadia79 Sadia 🇵🇸 (@saadia79) reported from Ilford, England

    @SkyUK there's no signals at all. Can't use WiFi. Rubbish service as usual. Since 3pm no service. Why I am paying @skytv @SkyHelpTeam can't watch anything at all on my days off 🤬🤬🤬🤬🤬

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • RookeryEmma Emma Trill (@RookeryEmma) reported from Watford, England

    How ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝

  • fussballchef Rick Joshua 🔴 (@fussballchef) reported from Hillingdon, England

    Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • Chu_Times2 Times 2 (@Chu_Times2) reported from Hackney, England

    @SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • RicciCastro Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • JPA_LFC jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rhenderson432 Rachael Henderson (@rhenderson432) reported

    @SkyHelpTeam Thanks for reply. Just keep checking then? Main page says no issues in local area but when I do a proper check it says outage in my area?! Which one is accurate?

  • carlrberry carl berry (@carlrberry) reported

    @Sjopinion10 How can anyone sit through hours if transfer rubbish Davies had had his med at Liverpool this morning from one network skysports have it as breaking news tonight he will have one other rumour is top 6 after Diego Costa to end of season which top 6 is that as keeps changing

  • EddieMitchels Ed Mitchels (@EddieMitchels) reported

    @SkyHelpTeam Yes, it says there’s an outage in the area, and has been for over 8 hours now.

  • GHL72 G Dog (@GHL72) reported

    @fous_lcamp @SkySports He was scouted extensively and the thought was we’d get him in last summer! The spitting incident didn’t help but yes, it’s been ongoing! It’s certainly not a knee-jerk reaction to injuries!

  • Empower2Perform Shameema Yousuf (@Empower2Perform) reported

    @SkyUK while we are confined to working at home on screens i would hope you can provide better service than we currently have with London coverage constantly falling out - not sure the point of charging high amounts for a superspeed internet service is when it keeps dropping

  • karimaa_xx karima (@karimaa_xx) reported

    @SkyHelpTeam my wifi has randomly stopped working at its stayed on orange i have restated it’s several times and it’s still not working i don’t know what’s wrong with it and i have tried all the things the website and said to do @SkyHelpTeam

  • camron1706leeds Camron1706leeds (@camron1706leeds) reported

    @SkyHelpTeam 40 minutes i was on hold only to get cut off as soon as I got through to a customer service advisor

  • falseeyeguy Marc Jones (@falseeyeguy) reported

    @SkyUK wouldn’t it be a good idea to have the sky go app on your Q BOX just in case you have a problem with signal and need to wait for a bloke to come out that way you don’t miss any tv

  • Jones65 ian jones (@Jones65) reported

    @SkyHelpTeam having lots of issues with broadband recently northwich area, phone keeps cutting of and connection dropping, any thoughts

  • Broz_11 Broz (@Broz_11) reported

    @SkyHelpTeam Potential new customer! I wanted to speak to someone from a sales team, not via the store. Thanks