Sky

Sky Outage Report in Kensington, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Kensington come from postal codes W11 and W8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kensington, Greater London, England 11/19/2025 15:05

November 19: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hackney, Southwark, Southall, Wembley, Croydon, Hounslow, Greater London, Enfield Town, Hammersmith, Chingford, Fulham, Richmond, Paddington and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney TV
United KingdomSouthwark Internet
United KingdomSouthwark Wi-fi
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • synthguruwiffen Paul Wiffen (@synthguruwiffen) reported from Ilford, England

    Interesting now #ScotsLouise from @SkyUK has broken news that my 88yrold aunt can’t get landline until the 17th March, even though order has now finally been placed, @SkyHelpTeam have gone very quiet! I’m sure @OfCom will want to know she will be without landline a whole month!

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Eltham, England

    Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • Gmski Garry Clark (@Gmski) reported from Tottenham, England

    @SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Poplar, England

    @sternejohn @SkyHelpTeam Been thinking about upgrading the telly due to the poor picture but realised it’s the broadband.

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied

  • Emma_L12 Emma_L (@Emma_L12) reported from Kingston upon Thames, England

    @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

  • therealowlstom Thomas Hartley (@therealowlstom) reported from Moor Park, England

    @SkyHelpTeam can I please ask why Liar series 2 which started last night is not even available to watch via Sky Go, never mind download which I'd like to do. Whereas all of series 1 is available. Doesn't seem right to me. Thank you.

  • JezzaH99 Jeremy Harrod (@JezzaH99) reported from Harrow Weald, England

    @rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.

  • richardhowle Richard Howle (@richardhowle) reported from Bromley, England

    @SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • hornetboy84 john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • Chazacox Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    @JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    *******. @SkySports should be ashamed showing Porn before the 9pm watershed.

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

  • bradylady1986 Lee Brady (@bradylady1986) reported from Merton, England

    @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

  • komal_manesh Manesh Komal (@komal_manesh) reported from Hillingdon, England

    @SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky

  • yas_balotelli45 Blueman (@yas_balotelli45) reported from Walthamstow, England

    @Taylan_Gul @SkySportsPL @SkySports Rt it’s stupid what he did by saying I don’t want to say it but then proceeds to say it 😭 but ngl being here 6 months at the club his fitness should be way better and technique physicality and skill wise he’s ready for the prem which is what’s so disappointing about him

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @bt_uk just signed up with BT broadband. I hope 🤞 I can finally watch my tv without @SkyUK useless connection issues.

  • bethel_ashcroft Bethany Ashcroft (@bethel_ashcroft) reported

    @BeckyEverson @SkyUK @virginmedia Yes maybe faster when it works. I would never switch to them tho. Sky fibre hardly goes down. Virgin has already gone down about 10 times for days since it's been put round here & they once left my old house without internet for over a month! So don't expect all good things.

  • Lindsay7780 Lindsay Huggins (@Lindsay7780) reported

    @SkyHelpTeam Absolutely rubbish still slow or no Internet connection even though its says good! cant talk to sky but luckily still paying a fortune for it!

  • SteveBreave someone random (@SteveBreave) reported

    @BeckyEverson @SkyUK @virginmedia Oh dear. The innocence of a new Virgin customer. Hope it never goes wrong an they end up sending you down the rabbit hole that is their trouble shooting software.

  • mrsnathansykes Charlotte Dummer (@mrsnathansykes) reported

    @SkyHelpTeam is there any WiFi problems in br6 area Kent. Having problems for 2 days now! Very frustrating!

  • joecussens Joe Cussens (@joecussens) reported

    @BeckyEverson @SkyUK @virginmedia Hope your experience is better than mine - patchy broadband and appalling customer service

  • it5melee Lee (@it5melee) reported

    @BeckyEverson @SkyUK @virginmedia Make sure you dump their router immediately. It’s awful for WiFi.

  • Ayrshiregers2 Ayrshiregers (@Ayrshiregers2) reported

    Is everyone's sky down? Not a channel working @SkyHelpTeam

  • Fabiocacace Fabio Cacace (@Fabiocacace) reported

    @SkyHelpTeam Hi, is the sky go for ps4 still not working? Cant watch sky sports on my ps4 at the moment

  • yb34 Yvonne Ballard (@yb34) reported

    @SkyHelpTeam Got a new Q box& connected properly but only got 2 green lights. says, there is no internet connection. Both on phone&on laptop.Sent an online help link. Carried out test & say's it can't find my hub. Got to end & it didn't show the helpline number. Internet light is not lit up.