Sky

Sky Outage Report in Kensington, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Kensington come from postal codes SW3 and SW10.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kensington, Greater London, England 12/29/2025 07:00

December 29: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, City of London, Southwark, London, Enfield Town, Hackney, Kensington, Stanmore, Hounslow, Worcester Park, Sutton, Croydon, Hayes, Harringay and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomCity of London Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomEnfield Town Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • geoffgosbee Geoff Gosbee (@geoffgosbee) reported from Eltham, England

    @SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • Gmski Garry Clark (@Gmski) reported from Enfield Lock, England

    @SkyHelpTeam Sky Broadband down in North London. Connects for about a minute then off again.

  • Boudie83 Chris Boud (@Boudie83) reported from Tottenham, England

    @SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks

  • NeQulaX Michael Vermij (@NeQulaX) reported from Poplar, England

    @SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now

  • zoegracee03 cheffiana (@zoegracee03) reported from Camberwell, England

    @SkyUK its 9.06 why is the wifi not working....

  • sweetsufos Susan Foster (@sweetsufos) reported from Enfield Lock, England

    @SkyHelpTeam I’ve been overcharged this month. Tried calling and website. No help. Please advise. Thanks.

  • nickspero Nick Spero (@nickspero) reported from Barnet, England

    @SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).

  • belugajill Jill Pay (@belugajill) reported from Camden Town, England

    @SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.

  • ayoalabi99 Ayo Alabi (@ayoalabi99) reported from Islington, England

    @sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • ToniiiiMooree Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, England

    @SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • itsmrweston 🆆🅴🆂🆃🆈 (@itsmrweston) reported from Eltham, England

    @mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cricket_widow_ Mrs C 💙 (@cricket_widow_) reported

    @SkyHelpTeam Already cancelled Becca but thanks! Let’s hope your other “loyal” customers choose to vote with their feet too and you reconsider how you reward loyalty compared to your impressive new customer incentives

  • toby_harper Toby Harper (@toby_harper) reported

    @SkyHelpTeam Looking at forums seems to be a common problem. Have tried contacting @virginmedia but their customer service is about as useful as a chocolate teapot. Thanks for getting back to me

  • cricket_widow_ Mrs C 💙 (@cricket_widow_) reported

    @SkyHelpTeam Already cancelled Becca but thanks! Let’s hope your other “loyal” customers choose to vote with their feet too and you reconsider how you reward loyalty compares to your new customer incentives

  • RobEccles1 Rob Eccles (@RobEccles1) reported

    @SkyHelpTeam Power on, wifi on, all else off. As though the activation had never taken place. I think Openreach are going to need to fit a new mastersocket.

  • drummerJoshG Josh Goring (@drummerJoshG) reported

    @SkyHelpTeam That website says there is no known issue in my area and then wants my landline number, which I don't have, when I want to test my line. I think @EE will be providing my broadband when my contract ends in a couple of months

  • jameslangley100 James Langley (@jameslangley100) reported

    @SkyHelpTeam As a new customer, I wouldn’t expect there to be any additional terms to sign up to. I’d merely put the new account in my partners name.

  • Bobby1980C Bobby C (@Bobby1980C) reported

    @SkyHelpTeam Sky q mini boxes won’t connect, Netflix won’t work, uhd work work. Done all the troubleshooting and had two engineers visits - still not working . Been promised numerous calls backs -

  • bigmontee Dave (@bigmontee) reported

    @Sherixxn It’s a shame Skysports have the sole rights to broadcast F1 in our regions. It terrible shame because I have an intense dislike for their commentators and the pundits on their payroll—who all fail to hide their clear bias towards the Red Bull team. I wish we had options really

  • Martin_H_1986 Martin 🚊 (@Martin_H_1986) reported

    @SkyHelpTeam are there any issues with Mobile data at the moment? I’m frequently getting no service despite my phone showing full signal 4G; this has been going on for nearly a fortnight now all over the north west.

  • IcemanKnows_ NotConvinced FC (@IcemanKnows_) reported

    @tomasom02 @GurjitAFC @SkySports He makes over double what Odegaard does per 90. Bit of a hostile response bud, sounds like you’re the only one who needs help here.