Sky Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes SW3 and W11.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Ilford, London, City of London, Enfield Town, Barnet, Southwark, Wandsworth, Islington, Greater London, Camden Town, Hammersmith, City of Westminster, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Ilford |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| City of London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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LittleMissWinney
(@katewinney) reported
from
Tottenham, England
@SkyHelpTeam So the Sky Help Team is unable to offer any help at all? I’m confused. There must be something you’re able to offer in terms of guidance?
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Preet Chind Champion
(@ChampionSinghC) reported
from
Southall, England
@SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
Really angry with @SkyHelpTeam ever since they’ve installed sky q they’ve now denied me access to sky docs that I had before. Terrible customer service.
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Rachel Wedderburn
(@rachelbettelley) reported
from
Walthamstow, England
@SkyHelpTeam I called again and asked for sky plus to be reinstalled. No answer yet. Sky insist it is our Wi-fi but when I cannot view on mini box I can watch on my I phone. I am very annoyed we pay for sky q and it’s unreliable used a lot of calories running up and down stairs resetting
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Rachel Wedderburn
(@rachelbettelley) reported
from
Walthamstow, England
@SkyHelpTeam No call no reply no help as usual. Sky have never been so poor in service. Sky plus was better even when you had to call India to sort out problems. Your engineers set it up they need to sort problem.
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Rachel Wedderburn
(@rachelbettelley) reported
from
Walthamstow, England
@SkyUK I have had enough. I ant sky plus back sky q does not work for me as #BT say their Wi-fi is bad so watching skyQ is impossible. Fed up of calling u to complain.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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LittleMissWinney
(@katewinney) reported
from
Tottenham, England
@SkyHelpTeam Good morning, not sure what ‘in’ is but we’ve rang, emailed and attempted to use the website in order to deal with the issue. We haven’t been able to contact anyone directly who can assist us. Surely there’s a direct number to someone in the UK who is able to help sort this out?
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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alex forsey
(@placesIlove) reported
from
Hackney, England
@SkyUK signed up with you and got message that my broadband is live and I’m having problems already. Unable to get through to your customer support also. Not impressed so far!!
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Johanna
(@smileyblonde43) reported
from
Bromley, England
@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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Jeannie Dumas
(@Dumes618) reported
from
Hammersmith, England
@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ernold Same
(@same_ernold) reported
@SkyHelpTeam That someone would have to come out. The issue is that intermittent, for years, that I have lived with having to reset my router/reconnect the box every time it decides on a whim to lose connection. Absolutely nothing else in our house has this issue.
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Helen Burton
(@CatzofHyrule) reported
@SkyHelpTeam Sky go app hasn't worked on the laptop for the last 2 updates, nothing new that there is problems
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Alice
(@aharveyx) reported
@SkyHelpTeam Can someone please tell me what the issue is this time? It has been delayed and cancelled a few times ?
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Mark Maybury
(@mtmaybury) reported
@SkyHelpTeam Hi, is there an issue with ITV HUB playing on sky glass at the moment? All I am getting is a blank screen but everything else seems to be working OK - thanks
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SuperMam
(@lavendarplant) reported
@SkyHelpTeam I need urgent help with my broadband, it says it will be cancelled tomorrow however I called to say I don't want this to happen. They said it wouldn't however it still shows on the app that the order is I progress??
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Matt Pilling
(@MattSebP) reported
@SkyHelpTeam Apparently it had been applied on the 8th Feb but nothing had been actioned. He then said he would cancel it immediately (which he didn’t) as called back and it was still active and no notes left since 8th Feb.
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Azaan Ali
(@AzaanAl11333770) reported
@SkyHelpTeam nah just my internet not working just using mobile data
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Lauren Yates
(@LaurenY79773194) reported
@SkyHelpTeam been waiting on online chat for 1 hour 39 mins now. If I didn’t wanna cancel I surely do now. How ridiculous
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Steve 🏴 🦢
(@SteveH196) reported
@SkyHelpTeam @copper_g1rl Internet down in Swansea ?? Or is it this new crap router???
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Rated R Raj
(@Rajeshkb) reported
@SkyHelpTeam Hello. I am having some issues with my Sky box. Not just mine but my mums too. The sound output is too low. This is very low in comparison with sound output for Netflix and PS3. Any solutions for this?