Sky Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes SW3 and W11.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: London, Poplar, Hammersmith, Wandsworth, City of Westminster, Hackney, Camden Town, Southwark, Harrow, Croydon, Northolt, City of London, Wood Green, Surbiton and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| Poplar |
TV | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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WilsonDoesLFC
(@WilsonDoesLFC) reported
from
Islington, England
@SkyUK Sunday night 45 min wait, Monday night 49 min wait, Tuesday currently 38 min wait. You need to employ some more call centre staff. Shocking service. Wasting my life away.
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David
(@Vasey888) reported
from
Wandsworth, England
@SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.
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Taimour
(@Taimsss) reported
from
Southall, England
Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK
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Terry T
(@Terry622001) reported
from
City of London, England
SKY Q SERVICE, BEWARE !! Horrible, Moved to new build house with fibre optic, ordered SkyQ had nothing but problems, interference and bad picture, sky & fibre eng have visited numerous occasions. 8 weeks still not working. Do not get SkyQ with fibre broadband!! @SkyHelpTeam
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Joanna Bovis
(@Jojosolitaire) reported
from
Wandsworth, England
@SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!
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Terry T
(@Terry622001) reported
from
Hackney, England
Sky customer service want to went “another” eng, no point, they blame the fibre provider. @SkyHelpTeam
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess
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James Kirkup
(@james_kirkup) reported
from
Tottenham, England
A don't bet advert followed by a do bet advert. That'll solve the problems @SkySports #ARSNEW
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Dazza
(@BastionDarren) reported
from
Richmond, England
Hi @SkyUK I maybe looking to join your service when I move apartments next week
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam
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Paul O' Brien
(@PaulOBrienArch) reported
from
Enfield Lock, England
@SkyHelpTeam Hi, our Broadband has stopped working again, it’s been like this all week now. Thought we resolved it on Saturday but it’s gone again. Was told it was an OpenReach power issue in Enfield.
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Mark Jones
(@mhjjones) reported
from
Islington, England
@adampfisher3 @SkySports It was a women so it shouldn’t be a problem!
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service
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Mike Coultard
(@Scargill55) reported
from
Kensington, England
@markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂
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Terry T
(@Terry622001) reported
from
Hackney, England
Following my recent rants across 3 Tweets re Sky Q, Sky asked me to PM them, which I did, took ages to write it all down, and guess what, this mornings reply tells me to contact another Sky Q dept. This will be at least 5 times I’ve explained prob to Sky. Sky Q 👎 @SkyHelpTeam
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Gabbie Shelby Partington
(@GabriellaShelby) reported
from
Harrow Weald, England
Sky Sports Pundits help to ‘brave the shave’ for @swanabi for cancer charity! Please take a look at the article I’ve written about it below. @SkySports @SoccerSaturday @SkySportsNews @SkySportsPL @mattletiss7 @PaulMerse @CarlyBassett @macmillancancer @LPTrustUK
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Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ads
(@GETYACAKEUP96) reported
@skytv @SkyHelpTeam not only did an engineer turn to say he couldnt update my new sky box , im now left with no TV until after lockdown. I waited 4 weeks for this to get let down again by sky , so im paying a bill & not watching anything . Still waiting for a manager to call me..
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lisa saunders
(@101lisa101) reported
@JodieMarsh @SkyHelpTeam Ever since going to sky Q we have had nothing but issues most of the time the connection drops out from the boxes in bedrooms had them out countless of times and they come up with excuses but for the money we pay the excuses are wearing very thin
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C William
(@CWilliam88) reported
@SkyHelpTeam Its so easy to switch in 2021, so there is no reason for me to put up with a terrible connection and rude customer service. Your retention team didn't even try to keep me, and no one until you apologised! But, like your customer service rep said, I'm just one customer after all..
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James Jessop
(@jamesjess0p) reported
@SkySports So far offside. These kind of scenarios will create huge problems at all levels of the game, the laws/VAR have to be ammended so the system works consistently!
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Rich Yates
(@RYates118) reported
@Liam_smith86 @SkySports Bad int it lol
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steven priest
(@prieststeven) reported
@SkyHelpTeam Hi Sky help team. I have had Sky Q for about 5-6 months and the remote has had intermittent faults for about 3 of those I begrudge buying a new one can you help me out?
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Richard Garvey
(@dickiegarvey) reported
@SkySports Yes as he is offside when the ball is played last from whichever player you want to count it is he was offside. Goal should never have stood. Crap officiating all round. That’s 3-4 decisions that have been glaring and not changed for villa and many others for non big 6 teams
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#KBF Naval Fluff
(@naval_fluff) reported
@skyuk No broadband this evening. Diagnostics on your site confirms there is an issue but falls over when troubleshooting. I unplugged equipment to reset and still no resolution - middle light on router not lit. Suggestion of no outages in the area either. Where do I go for help?
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Bazinga
(@Dazmondo) reported
@SkySports Never offside.
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Stacey Nicholson
(@StaceyNicholso4) reported
@SkyHelpTeam how do I make a complaint about broadband speed? I pay for superfast but not even getting half of it & I've followed the online advice.