Sky Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kensington come from postal codes SW3 and SW10.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: Stanmore, London, City of Westminster, Enfield Town, Hammersmith, Newham, Hackney, Southwark, Croydon, Southall, Edgware, Catford, Brentford, Islington and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton |
Internet | |
| London |
||
| Hounslow |
Internet | |
| Stanmore |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
-
Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
-
𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
-
Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
-
Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.
-
Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
-
Bigdai🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
@SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box
-
Helen Warr
(@AngelSexBomb) reported
from
City of London, England
@SkySports : It is disgraceful that I cannot close down my sky sports channels!!!! Absolutely disgraceful!!!
-
Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
-
Andy 🏴 🇪🇺
(@jonesyriffic) reported
from
Hounslow, England
@Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.
-
Stephen ☘️🦁🐝
(@The_United_Lion) reported
from
Hillingdon, England
@NealNgoddard68 @SkySports Luckily we use it through NowTV do could just cancel it for now
-
Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.
-
Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
-
Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
-
Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
-
Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
-
E1 Shenanigans
(@E1shenanigans) reported
from
Poplar, England
@SkyHelpTeam In Feb I called your customer service team before my contract was due to expire. They gave me a new deal for the same price and said it would take immediate effect. This hasn’t transpired, so now I’m paying double. Please fix and refund the difference.
-
Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
-
John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott
(@scotto48) reported
@SkySports I could make a stronger team from the players on the bench. This is the worst team selection. This is going to be ugle I predict
-
Sally Stroud
(@StroudsSally) reported
@SkyHelpTeam I've done that and also spoken to two customer service operators who have advised there is an issue affecting the area. Was the same at the weekend but came back very briefly yesterday evening. When I call now it just goes straight to a message advising of network issues?
-
tattiesoup
(@tattiesoup) reported
@BBCMOTD @BBCSport @SkySports The stupid commentator says "he just about kept himself onside"..what the hell does the moron mean? Yes,I know he's English and you've got to give them some leeway.... but !😎
-
A.L.A.Z.A.H.G
(@A_L_A_Z_A_H_G) reported
@SkyHelpTeam @DecoratorsSg It’s been down since approx 12pm today, told by your colleague over the phone it’s to do with the exchange box “cabinet”. Neighbour with sky are also not getting internet
-
Daniel Grainger
(@DanielGrainge20) reported
@BBCSport @SkySports Indeed we dont have to agree on everything, like I dont and never will agree with taking the knee but no-one at BBC cares about any such opinions.
-
Qiniso Makhathini
(@QinisoMakhathi1) reported
@SkyHelpTeam @DecoratorsSg This is not true as someone did infact let you know that some people in leeds are having an issue with their broadband. Went as far as to describe that the router shows the internet light as amber...
-
Karlene Jordan
(@karlenejordan) reported
@SkyHelpTeam I had an engineer out to mine in 08/06 and the problem was fixed now it’s happening again
-
Lauren Mitchell Photography
(@laurenphotouk) reported
@SkyHelpTeam Been online, ran tests and then phoned customer services but they didn’t help. Who do we contact for local issues?
-
Natalie Rockell
(@NRockell82) reported
@StroudsSally @SkyHelpTeam We are the same had issues since Sunday and they say open reach working on it but this is just crazy. Working from home and not estimate on when will be fixed. All the local shops can’t process card payments either because of the issue
-
Helen D
(@HelenD132) reported
@SkyHelpTeam Yes, I get the following error message: 'We're having some problems and our tests are unavailable at the moment.' This is followed by an invitation to try again later.