Sky Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes SW10, W8, SW3 and SW5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: London, Ilford, Tower Hamlets, Southwark, Harringay, City of Westminster, Waltham Forest, Hounslow, Twickenham, Hayes, Islington, Morden, Hackney, Croydon and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Tower Hamlets |
TV | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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jj harbey bean
(@Alonso743566891) reported
from
Walthamstow, England
@SkySportsNews @SkySports Scum . Stop these pitch invasions like u did in the 70s 80s 90s and early 2000s !!! What’s the problem these days STOP IT happening in the first place for god sake!
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Dani Minutola 🌈
(@DaniGabrielle94) reported
from
Poplar, England
Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Doris Man
(@XDoris_MX) reported
@SkyHelpTeam Well south ealing seems out of service all in sudden 🥲
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Sabina Ahmed
(@sabaone) reported
from
Taunton, England
@SkyHelpTeam Yes thank you I have done that, but on my Sky app there used to be button to get in touch by chat or on phone it is not there so how do I resolve this issue?
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Sam Hart
(@SamHart77) reported
@SkyHelpTeam The issue will only be resolved by the mini Q being hardwired but due to the hub not having enough ports, we can’t do it, it can’t get resolved. Plus getting through to support is a nightmare and I’m a keyworker
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CRAIG S
(@SummersCJ) reported
@SkyHelpTeam yes, it's crap
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Samir khan
(@MrSamir786) reported
@SkyHelpTeam I have been told it’s been sorted given a new router also using wifi booster but still the same problem has occurred
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Amalan Sri
(@AllAboutSri) reported
@SkyHelpTeam That is still no help. When will the issue be fixed?
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joyce fullarton
(@eiffelbob) reported
@SkyHelpTeam When I click the link and request a connection testit says I don’t have broadband yet my VIP app shows supply to this address and that a payment was taken off on the 24 January. The broadband has been fabulous. This is so weird. Can you help?
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The Dozza
(@thedozza) reported
@SkyUK hi. There seems to be an outage in Hove, BN3. Any updates please? Thank you.
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rab1888
(@Rab61233545) reported
@SkyHelpTeam No i have never claimed a voice remote before
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Jules Pritchard
(@jules_pritchard) reported
@SkyHelpTeam I’m trying to have Sky fitted but engineers are not allowed in homes and I had one call a couple of weeks ago and he said I’d need an Ethernet cable fitted but as you’re not allowed in it’s going to a problem tomorrow as they booked to come back again but still can’t come in