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Sky outages and service status in Kensington, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Kensington, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 6, 4:19 PM GMT+1.
  • 80% Internet (80%)
  • 16% Wi-fi (16%)
  • 3% TV (3%)
  • 1% Total Blackout (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: Hammersmith, Greater London, Fulham, Paddington, and Kensington.

CityProblem TypeReport Time
Hammersmith Wi-fi 1 hour ago
Hammersmith Internet 1 day ago
Hammersmith Internet 2 days ago
Hammersmith Internet 2 days ago
Hammersmith Internet 2 days ago
Hammersmith Internet 3 days ago

Nearby cities with recent reports

Hammersmith

10 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • RandolphHam79
    Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • andy_stedman
    Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • GerryCupples
    BOD THE WORKER (@GerryCupples) reported from Kensington, England

    @SkyHelpTeam We are currently in the throes of giving up what we see as a decent sky bill Please check our account I hope you ,in fact you will see we are a valued customer We have had no sky since before Covid Your response to our appeals has been utterly miserable it

  • HaroldSanditen
    Harold Sanditen (@HaroldSanditen) reported from Paddington, England

    @SkyUK - believe in worse! Unbelievably horrific “upgrade” which screwed up all TVs and doesn’t allow us access to UHD channels. Now trying to revert and cannot without holding for 30 minutes. Never again.

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • DonMcgowan6
    Don (@DonMcgowan6) reported from Hammersmith, England

    @SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers

  • maryyasmine
    Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • The_Dark_knght
    Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

  • bluemoonstar
    🗺Nick (@bluemoonstar) reported from Kensington, England

    If you're considering @SkyUK - don't bother. Worst customer service.

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • Aliceliveing_
    Alice (@Aliceliveing_) reported from Hammersmith, England

    Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

  • JamesMorris77
    James Morris (@JamesMorris77) reported from Hammersmith, England

    @SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

  • stevenwest1980
    Steven West London (@stevenwest1980) reported from Kensington, England

    @SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

  • Dr_MHerves
    María M Hervés (@Dr_MHerves) reported from Paddington, England

    @SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • pujab29
    Puja Bhatia (@pujab29) reported from Paddington, England

    @SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house

  • Charlie628
    Charlie M (@Charlie628) reported from Paddington, England

    @SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KerryOB78
    Kerry O’Brien (@KerryOB78) reported

    Thanks to @SkyHelpTeam and @WeAreOpenreach I am now left with no internet connection for the #bankholiday weekend!! Great customer service 😤

  • ElectricJllyfsh
    Electric Jellyfish (@ElectricJllyfsh) reported

    @nffckez @SkySports @SkySportsPL If you know that why are you still paying for Sky Sports Premier League then? Get a dodgy box/stick. Then again you follow the Premier League so thick as **** anyway.

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported

    @pitpasschris @sky If this July increase is related to phone/broadband you’re likely on old copper services. If so expect a further increase in October @SkyHelpTeam should be explaining it’s due to Openreach switching off the copper network & hiking prices to double them compared to start of 2026

  • pdfbt40
    Martin Elliott (@pdfbt40) reported

    @ChrisMedlandF1 Not a problem. SkyUK program guide is total fiction. Amazing what you miss, record instead even when no FIA change.

  • john_mack1974
    John Mack (Mack) (@john_mack1974) reported

    Good evening @SkyHelpTeam so you’ve cut my mobile plan and I can’t find out why . Come on folks where’s support for this with accessibility team

  • andhealey
    Andrew Healey (@andhealey) reported

    @SkyHelpTeam great Sky Stream goes down and miss the end of the football. Now have “there is a technical fault. Please try again later” can you sort it out please.

  • InsideArsenal99
    InsideArsenal (@InsideArsenal99) reported

    I have never heard a commentator want a team to win so bad. @SkySports this is an embarrassment

  • billybolero1
    @billybolero (@billybolero1) reported

    @spfl @SkySports NEVER A GOAL. DISGRACEFUL.

  • MARTINBUCK25112
    MARTIN BUCKINGHAM (@MARTINBUCK25112) reported

    @AnthonyRJoseph @SkySportsNews I mean hes clearly offside so skysports has learnt **** all.. having said that id rather these tight decisions are wrong than VAR getting involved

  • BardenShaun
    Shaun Barden (@BardenShaun) reported

    Jamie carragher chatting crap again on skysports again, no arsenal fan is going to be devastated after man city draw in the last minute, that draw puts the title in arsenals hands, you melt