Sky

Sky Outage Report in Kensington, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Kensington come from postal codes SW3 and W11.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kensington, Greater London, England 12/07/2025 10:05

December 07: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Sky outage reports came from the following cities: London, Wandsworth, Hackney, Ilford, City of London, Enfield Town, Barnet, Southwark, Islington, Greater London, Camden Town, Hammersmith, City of Westminster, Croydon and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon E-mail
United KingdomWandsworth Total Blackout
United KingdomHackney Wi-fi
United KingdomIlford Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • mindbodyrevival mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England

    @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬

  • QuigleyE4 QE4 (@QuigleyE4) reported from London, England

    @mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • thomdichoi Thom Di Choi 😇 (@thomdichoi) reported from Islington, England

    @scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘

  • calendarboysuk Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • magical_78 NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

  • Mattashenden Ashy-Diaz (@Mattashenden) reported from London, England

    @SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working

  • athpaps7 📞Athos Paps📞 (@athpaps7) reported from Barnet, England

    @AFCAMDEN @GNev2 @SkySports Lol poor from you

  • wladd73 Warren (@wladd73) reported from Mill Hill East, England

    @SkyHelpTeam No I'm saying the labelling is wrong obviously on your setup so not going together. Why can't you sort by date broadcast? It would mean that shows would be together the labelling is crap

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • vinke_rob Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Greenford, England

    How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports

  • SimonPBarlow SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • rafauzcate rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • IamAndreaEllis Andrea Ellis (@IamAndreaEllis) reported from Bromley, England

    @SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball

  • en1gmaw4 Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tameblue Pete Gillespie (@tameblue) reported

    @SkyHelpTeam Any further updates when broadband is returning in the LE12 area? Down since 11am yesterday

  • tameblue Pete Gillespie (@tameblue) reported

    @SkyHelpTeam Yes. Was told engineers were called yesterday and awaiting a message from you via text when issue resolved.

  • beachjunkey Lee (@beachjunkey) reported

    .@SkyHelpTeam why do I nearly always have to reset my skyQ mini box so that it can connect either to the internet or the main box. Don’t try and sell me a booster as it sits directly underneath a network extender. #bloodyannoying #morderntech

  • Frozenwillow Frozen Willow (@Frozenwillow) reported

    @SkyHelpTeam Fibre Broadband down North Ayrshire between 14:00 and 20:43 for me. Diamond VIP Customer here. Left a comment on your Facebook page to let you know of my feelings on the matter. We need answers as customers at the very least. What happened?

  • MysterEone Elwyn Evans (@MysterEone) reported

    @SkyHelpTeam do you have an outage in south east London since about 1am? I don't see any maintenance planned.

  • aymlloyd lloyd the plastic doll (he/they) (@aymlloyd) reported

    @SkyHelpTeam hello, idk where or whom to contact with my issue, I've already paid earlier this morning for our reconnection and the internet hasn't still came back... What is happening?

  • emilymckenna2 Em (@emilymckenna2) reported

    @SkyUK no services for a week now, customer service is shocking!

  • Maffyoo86 Matt Marsh (@Maffyoo86) reported

    @crazylou2015 @KatieSuze @SkyHelpTeam My internet just back on now, sorry for the late reply! Was quite a problem working from home without the Web 🙄

  • RetroCeltic The Retro Celtic🍀 (@RetroCeltic) reported

    @SkyUK If your thinking of replacing you sky with the latest Sky Glass, don’t bother it’s garbage. I’ve had it for months now and it is so back. You can’t record anything. It has lost half the channels that Sky Q has. It is so slow and too expensive. Sky Glass is not good enough!

  • runowen Dave Owen (@runowen) reported

    @SkyHelpTeam Online help section didn't resolve the problem. If you check online, lots of users are experiencing the same problem, following the Sky Go app update, two days ago. Essentialy, the app opens ok, but all the link buttons, have been disabled. You simply can't watch anything.