Sky

Sky Outage Report in Kensington, Greater London, England

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The latest reports from users having issues in Kensington come from postal codes SW3 and W11.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kensington, Greater London, England 12/11/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Hammersmith, Hackney, City of Westminster, Hampstead, City of London, Newham, Wandsworth, Barking, Harringay, Southall, Waltham Forest, Croydon and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • djwisednb DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • MrDavidJCollins David Collins (@MrDavidJCollins) reported from Camberwell, England

    @SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • BeingOmarFaruk 𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported from East Ham, England

    Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.

  • petermc66 Peter McKay (@petermc66) reported from Hounslow, England

    @oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • LudoOrlando Ludovica Orlando (@LudoOrlando) reported from Lambeth, England

    @SkyHelpTeam All down in Lambeth too!

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • gjrrox Gary Russell  (@gjrrox) reported from Bromley, England

    @ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • StephanieAdie Stephanie Shanks (@StephanieAdie) reported

    @SkyHelpTeam Hi, I was on a call with one of your operators today and I’m appalled with the call and trying to raise a complaint! I can’t find an email and the options in the app are in relation to tv etc. not specifically one of your employees! If you could advise. Thank you!

  • RJP_LEARNS Rob Potts (@RJP_LEARNS) reported from Bradford, England

    @SkyHelpTeam A bit of both. I just need to talk to someone. May well cancel at this rate.

  • jaywinksy jason winkley (@jaywinksy) reported

    @SK21878 @SkyUK Cancel it then rejoin under your wife's name we do that when the discount isn't enough

  • collinsluv212 Carla Collins (@collinsluv212) reported

    @SkyHelpTeam cant get through because the signal in my house is so bad and the broadband 🙄trying to log on to my account, I've been locked out! Grrrrrrr

  • samw1984 Orient Lass ❤️⚽️ (@samw1984) reported

    @SkyHelpTeam No real box set really, we tried one from Sky Atlantic in HD and SD, same message, tried another from Channel 4, same message again, all about upgrading, ironically I can watch through Sky Go no issues, is there a way to check we are deffo subscribed- thanks

  • SK21878 SK2 (@SK21878) reported

    Rang @SkyUK to discuss staying with them but needed the cost to come down. Was offered a £5 discount and told I could leave if it wasn’t sufficient. 11 years I’ve been a customer, new customers are paying £26 a month for the same package! Any recommendations to switch to?

  • YvetteEM Yvette (@YvetteEM) reported

    @SkyHelpTeam you telephone help team is shocking!!! I was on hold with one of you operatives who wasn't at all helpful. All I wanted was a quote for a new satellite dish and when I didn't want to upgrade my package he cut me off after I'd been on the phone for almost 1 hour!

  • King17nex Iam17nex (@King17nex) reported

    @SkySportsNews I blame @SkySports for overrating this league.. they are the reason why teams are buying players who have never even tasted top 4 competition 100mil.

  • SK21878 SK2 (@SK21878) reported

    First @SkyHelpTeam and now @VodafoneUK whatever happened to good old customer service? Making customers feel valued? 😳

  • mancmark55 Mark (@mancmark55) reported

    @SkyUK It’s terrible and massively over priced , like everything sky related !