Sky Outage Report in Kensington, Greater London, England
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kensington come from postal codes W8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Kensington, England
The most recent Sky outage reports came from the following cities: Croydon, London, Hounslow, Hammersmith, Hayes, Newham, Southwark, Hackney, Fulham, Enfield Town, Sunbury-on-Thames, City of Westminster, Paddington, Harrow, and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
TV | 5 hours ago |
|
Croydon
|
TV | 5 hours ago |
|
London
|
Wi-fi | 5 hours ago |
|
London
|
TV | 7 hours ago |
|
London
|
TV | 7 hours ago |
|
London
|
Wi-fi | 7 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Martin (@MartinJSorensen) reported from Camden Town, England@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
-
Hana A 💙 (@hana_ros01) reported from Croydon, England@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
-
Chris Whitehead (@silverthorn2151) reported from Walthamstow, England@SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.
-
alex forsey (@placesIlove) reported from Poplar, England@SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!
-
-
alex forsey (@placesIlove) reported from Poplar, England@SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!
-
Ian Gallosi (@IAGallosi) reported from Ealing, England@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
-
justvickyxox (@justvickyxox) reported from Merton, England@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
-
alex forsey (@placesIlove) reported from Walthamstow, England@SkyHelpTeam impossible to get support what’s wrong with your support????
-
Moozer (@FrooMoo) reported from London, England@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
-
alex forsey (@placesIlove) reported from Poplar, England@SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky
-
Moozer (@FrooMoo) reported from London, England@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
-
IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
-
IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
-
Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandYour automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
-
alex forsey (@placesIlove) reported from Poplar, England@SkyHelpTeam So when did Sky take over my service please??
-
alex forsey (@placesIlove) reported from Poplar, England@SkyHelpTeam I need help with my account. Why don’t you have any basic account support?
-
Rhi (@fulhamnonny) reported from Camberwell, England@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
-
-
NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Jackson (@digfor_andy) reported@SkyUK Awful customer service from Sky Mobile - iPhone arrived damaged and in the course of trying to get it replaced I have been told that I’ve declined to send evidence when I hadn’t been asked to. I can’t wait to read the transcripts of these imaginary conversations!
-
🌸 Sarah Jones 🌸 (@JustSarah48) reported@AmyCantFly @SkyUK This is annoying and is making me mad. Paying out good money for crap service. 🤬
-
John Brown (@J_Brown19) reported@SkyHelpTeam Good afternoon, there still seems to be an issue with this phone mast. Do you know when it will be looked into? It’s highly frustrating not being able to use my phone data.
-
Rachel Godfrey (@ws2020) reported@SkyHelpTeam Ok thanks Jason. I was just enquiring as neighbours did not have the issue, so thought I'd confirm it wasn't my end.
-
Liz trusses tits (@TitsLiz) reported@SkyHelpTeam Thank you ! I will get in touch , they need to listen to this call , not what I’d expect from someone in a customer service role at all !!!
-
Carbon-based life-form (@makeitsomrworf) reported@SW18_67FC @swfc @SkySports It's not because we lost mate. You deserved the win. Totally separate issue.
-
Ted's wet paw (@DarranRowley) reported@FrankKhalidUK But for me Lukaku is probably the worst.. his behaviour was shocking.. I'll never forgive him for that SkySports Italia interview.. 😡
-
Cannes Apartments (Clayton Haste) (@rentals_cannes) reported@SkyHelpTeam Hi Heather, yeah I can see it’s quite embarrassing from SKY’s point of view, and their incompetent management of this issue. Still no service. 2 days now in effect. Cost to me equates to lots of lost time, and money. Will DM later to save any further embarrassment on your part.
-
Neil Clowes (@NeilClowes2) reported@SkyUK Still waiting for callback I was guaranteed 48 hrs ago to discuss new contract/cancellation, 20 year customer, really unhappy
-
Oxyuris (@oxyuris) reported@SkyHelpTeam There's no point, it's broken and your advertising is at best misleading. I only have problems with Sky content. That you sold Sky on the basis of being able to 'pause live TV' years ago and have now broken that feature is stupid and as for the remotes, someone should be sacked.