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Sky Outage Report in Kensington, Greater London, England

Why is my Sky service not working?

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The latest reports from users having issues in Kensington come from postal codes W8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: Wembley, Newham, Northolt, London, Southwark, Brentford, City of London, Wandsworth, Ilford, Hackney, Woolwich, Hounslow, City of Westminster, Chigwell, and Croydon.

CityProblem TypeReport Time
Wembley Internet 7 minutes ago
Newham Internet 3 hours ago
Northolt Internet 4 hours ago
London Internet 11 hours ago
Wembley Internet 14 hours ago
Southwark Phone 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • gww1996
    George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • EAhmad73
    Ehtasham Ahmad (@EAhmad73) reported from Ilford, England

    @SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...

  • ShonaO
    Sofoodie (@ShonaO) reported from Poplar, England

    Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!

  • sdoone
    TOKYO SEXWALE (@sdoone) reported from Camberwell, England

    @SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime

  • shariquenomani
    Sharique شارق نعمانی (@shariquenomani) reported from Barnet, England

    Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam

  • SouthpawBoxNews
    Phil Rogers (@SouthpawBoxNews) reported from Tottenham, England

    @SkySportsPL @SkySports That is piss poor from Everton

  • shariquenomani
    Sharique شارق نعمانی (@shariquenomani) reported from Barnet, England

    Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience

  • cliffscab
    Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

  • PhilPhenom
    Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • mich1749
    michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • tiggsie
    Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • kokosd
    george doucanaris (@kokosd) reported from Tottenham, England

    @tammyabraham byou are the biggest piece of crap in Britain. Liked you up today when the VAR gave a red for son and you celebrated the dicision and got your fans singing. Hope your ankle breaks in the coming weeks. #MOTD #skysports

  • ivoretienne
    🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • tiggsie
    Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • cornflakekatie
    Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • zakmp4
    BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • Mattmcilroy
    Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice

  • BellsSport
    Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • cjLiam1
    Liam J C (@cjLiam1) reported from Wandsworth, England

    @SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PopcornWigster1
    Popcorn (@PopcornWigster1) reported

    @SkyHelpTeam Gone down again, turning it off does nothing

  • MWhitehead71
    Martin whitehead (@MWhitehead71) reported

    @SkyHelpTeam hi, I was trying to get a Black Friday sim deal £8 for 8gb but when I got thru to customer service the chap said he had sorted it, but nothing on my phone 😕

  • 1MrFarrell
    Peter James Farrell (@1MrFarrell) reported

    @SkyHelpTeam hi my internet isn’t working again!!!! If you could kindly remind me why it is I go a work to then pay you jokers for a service that doesn’t work would be great!!!

  • StaciiJaiime
    🌸 S🦄 (@StaciiJaiime) reported

    Is anyone elses #Netflix not working on their #SkyQ? @SkyUK

  • leeinengland
    Lee B (@leeinengland) reported

    @SkyUK @SkyUK broadband is garbage. Go elsewhere. The wifi signal from the shitty router is about 3 metres.

  • nikcoultas
    Nik Coultas (@nikcoultas) reported

    @SkyHelpTeam can you please tell me what the option on the IVR is is to talk to someone about broadband problems, it keeps trying to text me a link to a website that i can't access cause the broadband is down ! and then just says sorry call back later. tried 6 times #misery

  • AuthorMattMeads
    Matthew Meads (@AuthorMattMeads) reported

    .@SkyUK Love the new feature where you watch an episode of something, click back up, click delete and it deletes the next unwatched episode 🙄 Worst idea of all time. It's not Netflix, I'm 40 years old, I don't wanna bingewatch anyway!

  • Sooraj_Shah
    Sooraj Shah (@Sooraj_Shah) reported

    @SkyHelpTeam hi, had been on hold on the phone for 50mins and now redirected to another department - when does customer support close?

  • Lynn3vans
    Lynn (@Lynn3vans) reported

    @SkyHelpTeam I’d like to change my sports package and take up the Black Friday offer. Do I need to cancel my current sports pack first?

  • HoqueNad
    Nad Hoque (@HoqueNad) reported

    @SkyHelpTeam is your internet connection down in the Burnley area? Telephone and internet not working since yesterday. Rang your customer service line and no help!!!