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Sky Outage Report in Kensington, Greater London, England

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The latest reports from users having issues in Kensington come from postal codes SW3, SW10, W8 and SW5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kensington, Greater London, England 01/12/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Wandsworth, Croydon, Stanmore, City of London, Southwark, Hackney, Kensington, Tower Hamlets, Harringay, Wembley, Barnet, Waltham Forest and Muswell Hill.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon TV
United KingdomWandsworth TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • hana_ros01 Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky

  • silverthorn2151 Chris Whitehead (@silverthorn2151) reported from Walthamstow, England

    @SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • kleman14 Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • magical_78 NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • MartinJSorensen Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • Noods1 Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MeghnaS62660622 Meghna S (@MeghnaS62660622) reported

    @algregg @SkySports It’s not over reaction. Jota’s death is tragic..He died at only 28. He had his entire life and career ahead of him. Jota seemed like a really nice person and was an amazing footballer. Showing him love and respect is the least we can do. He is never coming back 💔

  • _RTGamer Robert (@_RTGamer) reported

    @SkyHelpTeam Is the new 2.5Gbps & 5Gbps packages only available on the cityfibre network?

  • OmarHelwaaa Jack Hammer (@OmarHelwaaa) reported

    @SkySports_Keith Can skysports calm down now? You lot said we weren't in talks for Writz I don't trust this

  • DollarBill44444 DollarBill (@DollarBill44444) reported

    @Ayoung807 @Blue_Footy @SkySports I may av been amongst the few who wasn't really convinced even with that wolves hartrick the defending was so bad n he was getting a clear pass inside the box as he scored.knew such kind of chances won't keep coming as Chelsea plays other teams.the way wolves defended was a crime

  • scottweller123 Scott weller (@scottweller123) reported

    @SkyHelpTeam can you get your team to stop ringing me !!! 7 times in the last couple of days is very excessive and dam right pushy !!! Who do I make a complaint to please

  • Ayoung807 Alex Young (@Ayoung807) reported

    @Blue_Footy @SkySports Madueke was very inconsistent. Thought he would break out after the Wolves hat trick, and it never really happened.

  • SarahMckinlay29 sarah mckinley (@SarahMckinlay29) reported

    @SkyHelpTeam @Brsk_uk what's going on with these supposed new cables. Your sales reps are saying that sky's internet cables are too slow and they have accepted a deal with Brsk for quicker internet speeds and @SkyHelpTeam will be emailing me about this price increase.

  • arjunkdx arjunkd (@arjunkdx) reported

    @SimplyUtd @SkySports “hang it in the louvre”

  • xashx87 Ashleigh Gilmour (@xashx87) reported

    @SkyHelpTeam is there issues with broadband in the SR5 area? It’s gone down a few times today and now won’t re connect.

  • triggs49 Paul Triggs (@triggs49) reported

    @SkyUK appalling customer service. My upgrade to fibre has left me with no broadband after your engineer cut the copper and the fibre isn’t and hasn’t worked. I rely on broadband as I work from home and there has been no response or update from sky.