Sky Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W11 and SW3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of London, Harrow, Hackney, Southwark, Ilford, Chingford, Croydon, Hounslow, City of Westminster, Enfield Town, Hammersmith, Newham, Harringay and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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Michael Wilkinson
(@ThatMichaelW) reported
from
Lambeth, England
@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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TOKYO SEXWALE
(@sdoone) reported
from
Camberwell, England
@SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime
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John Guest
(@JGuestRecruiter) reported
from
City of London, England
@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail
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Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
@SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Phil Rogers
(@SouthpawBoxNews) reported
from
Tottenham, England
@SkySportsPL @SkySports That is piss poor from Everton
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wiggo sweeney
(@sweeney31) reported
from
City of London, England
@SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable
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Liam J C
(@cjLiam1) reported
from
Wandsworth, England
@SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
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Sofoodie
(@ShonaO) reported
from
Poplar, England
Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!
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Ehtasham Ahmad
(@EAhmad73) reported
from
Ilford, England
@SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit
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George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
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Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dinalli_mclaren
(@Dinalli) reported
Hey @SkySportsF1 @SkySports really disappointed with adverts during the qualifying sessions. Wasn't this one of the things you promised you would never do when you took over the coverage. Will you be doing this during the race too ?
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Sarah
(@_sarah_bayer) reported
@SkyHelpTeam I’ve been using #skybroadband for four months now and the service is absolutely atrocious. It’s impossible for 2 people to work from home due to such terrible connection. Your customer service was entirely unhelpful in this matter. How do you plan to resolve this?
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Mat C
(@rubikspixel) reported
@SkySports @SkySportsF1 you can’t say things like this, you can only support and promote Lewis or else his fanboys get all “touchy”!!
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emeles #mylifematters 🏴🇬🇧🇪🇺 👍
(@emelschwartz) reported
@SkyUK appalling services - made decision to upgrade in Jan to ultrafast and it was finally completed yesterday - except the person at sky who pushed the upgrade failed to mention 1. the logistics or installing FTTP and damage to my home and also that i would hv to connect phone
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Pavel Kubíček
(@Kubicek__Pavel) reported
@SkySports Ou 11 arogant players on pitch.... Means that never win something.
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AJ
(@A2thaj) reported
@SkySports He's **** anyway. Don't need him.
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Martin Fell
(@TheOtherTrigger) reported
Gillette Soccer Saturday, one of the best sports show on tv for years, ruined!! Dull pundits, no character, no banter...... just god awful viewing!! #WhatIsHappening #RuiningWeekends @SkySports #WatchingRobots
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Mark Taylor
(@mark_taylor31) reported
@SkyHelpTeam hi, still waiting for tv install when an engineer can come in the house. I’ve had broadband installed where they did come in without issue. You also sent me an extra broadband hub, what shall I do with that?
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Bez
(@Bez_FPL) reported
Watching Soccer Saturday for the first time in a while and wow, it got so ****! They has to be better pundits out there instead of these lot! @SkySports @SoccerSaturday
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Thomas-Henry Smith
(@THSmith87) reported
@SkyUK - I just found out that you don’t automatically adjust your customers bills when the download speed is below your Sky Guarantee!! So this means that you expect me as the customer to monitor this and then have to call every time it isn’t as promised, that’s extremely poor!!