Sky Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes SW3 and SW5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, City of Westminster, Harringay, Wandsworth, Kensington, Watford, Hackney, Ilford, Bushey, Croydon, Brentford, Fulham, City of London and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Harringay |
TV | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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Alice
(@Aliceliveing_) reported
from
Hammersmith, England
Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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Jack Rowley
(@JackJrowley83) reported
from
Paddington, England
@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by
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Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Mirella
(@Mirella2401) reported
from
Poplar, England
.@SkyUK as always bad service from you someone promised to get back to me by the latest on Friday night told me to bear with them...monday ....still haven’t heard from you!!!
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Marc Trainis
(@MarcSpurs) reported
from
Barnet, England
@harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves
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Mrs_TKC
(@Mrs_TKC) reported
from
Walthamstow, England
@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Zentavius
(@ZentaviusTV) reported
@OmegaLuke @SkyHelpTeam Dude mention OFCOM and ask about their complaints procedure. If you get nowhere after that, start the actual complaint.
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JohnnyUtah
(@Quarterb4ckPunk) reported
@OmegaLuke @SkyHelpTeam RT mate. Disgrace innit. Every single service seems like this.
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naturalimmunity
(@mitchell240588) reported
@SkyHelpTeam I have used your website and called several times and it never goes through. I am building up 1000s of screenshots so when I eventually just stop the direct debit I have proof I have been ignored for over a year and terrible service for over 2 years. #skycriminals
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naturalimmunity
(@mitchell240588) reported
@SkyHelpTeam hello what is the point in the WiFi signal? Full bars and I need to turn on my mobile data. Its costs my family an extra 30 pounds per month to use Internet in our house. I already pay over 150 a month. Its happened for the last two years. Definitely the worstservice
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Neil Blake
(@NMBLAKE) reported
@SkyHelpTeam So I have to wait 24-48 hours for a call back? Is that acceptable service to you? You can do better than that!!!!!!
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Omega Ω Luke
(@OmegaLuke) reported
@SkyHelpTeam So you won’t issue a compensation for the last 4 months because you cannot resolve the issue? You do realise how stupid that sounds… So if the issue never gets resolved, I never get my money back? Makes no sense. What a joke of a company
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Ian Brear
(@ianbrear) reported
@SkyHelpTeam Is there any chance of someone answering a phone at Sky? Iv been out of broadband since Wednesday, and can only get an automated line saying they know it’s down! Some timescales would be really helpful when trying to WFH.
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MikeHunt2021
(@MHunt2021) reported
@neilTheMagpie @SkySports Terrible, not worth a watch now
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Neil Blake
(@NMBLAKE) reported
@SkyHelpTeam So that’s it? I wait up to 48 hours for a call? Do your think that’s acceptable? I live half a mile from an @OpenreachHelp depot. Sort it today please. The service has been utter rubbish
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JohnnyUtah
(@Quarterb4ckPunk) reported
@SkyHelpTeam @OmegaLuke Becca, Luke shouldn't have to. Surely the complaint is right there in his tweets. Why don't you start the complaint process for him and take ownership of it? That would be customer service, not what has gone before so far.