1. Home
  2. Companies
  3. Sky
  4. Kensington, England
Sky

Sky Outage Report in Kensington, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kensington come from postal codes W8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: Hackney, Croydon, London, Southwark, Stanmore, Wandsworth, Hammersmith, City of Westminster, City of London, Islington, Poplar, Purley, Wembley, Newham, and Northolt.

CityProblem TypeReport Time
Hackney Internet 7 hours ago
Croydon Internet 9 hours ago
London Wi-fi 11 hours ago
Southwark Total Blackout 11 hours ago
London Wi-fi 12 hours ago
Stanmore Internet 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • stefanohat
    Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL

  • TommBrownn
    Tom Brown (@TommBrownn) reported from Wandsworth, England

    @SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test

  • Miaopow
    T (@Miaopow) reported from Richmond, England

    @SkyHelpTeam how do I cancel Sky? Says don’t call

  • adjemal
    Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

  • i_am_seamus
    Jamie McGachy (@i_am_seamus) reported from Ilford, England

    @SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.

  • adjemal
    Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • AlyMac1
    Alyson (@AlyMac1) reported from Kingston upon Thames, England

    Wtf. Is this Bees TV @skysports

  • nistasan
    Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

  • MichelleMid
    Michelle 🖤 (@MichelleMid) reported from Wandsworth, England

    @SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?

  • Lizzie_Farrant
    lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • adjemal
    Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • marie_haggerx
    𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update

  • jonellacottCPFC
    Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • adam_mcclelland
    Adam McClelland (@adam_mcclelland) reported from Croydon, England

    @SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PropFreeLFC
    Crimmins (@PropFreeLFC) reported

    @Dave_Holmes1992 @SkySports Why would they cancel the biggest prize in club football instead of **** domestic cups? He's complaining about the playing Wednesday and then Saturday morning. Talking about something isn't making an excuse, they're still top of both leagues

  • MissXG
    Xenia Gordon (@MissXG) reported

    @JoeBiden @SkyUK can you please provide your customer service telephone number

  • MeriamKhan64
    Meriam Khan (@MeriamKhan64) reported

    @SkyHelpTeam my Q Mini is still not working properly after 2 engineer visits & 1 change of mini & main box. I still have to reactivate the mini every single time I switch on TV - who can help me otherwise Q mini will be sent back to you & I'll change supplier. Just had enough!

  • lexirichards
    peter richards (@lexirichards) reported

    @SkySports Sky are ****! 🤬

  • Riddley82
    Ross J (@Riddley82) reported

    @BlueGoldPassion Need some help making @AmazonHelp and @SkyHelpTeam to make the Maradona film free to view.

  • StevenWood1982
    Steven Wood (@StevenWood1982) reported

    And I'm serious as well @SkyHelpTeam and @SkyUK are just rip off merchants they SHOULD be taken to court over this it's stupid.. Sick of being ripped off by them

  • DHLlamanga
    DL (@DHLlamanga) reported

    @SkySports This one remarkable guy who according to the Sunday Times is developing a property empire while at the same time imploring the Government to look after all the poor children of the U.K. Is he developing his empire to house DSS claimants and give them a better life? If so good.

  • ant_pole
    Anthony pole (@ant_pole) reported from Danbury, England

    @SkyHelpTeam I have tried calling and going through various steps with some one kn the phone and nothing worked. Its still awful

  • SamDoyle1985
    Samantha Caffrey (@SamDoyle1985) reported

    @SkyHelpTeam My Sky Broadband is sooo slow and some things don’t even load. I’ve reset the box, I’ve done all the connectivity and speed tests and it all says fine but it’s not fine! I’m having to use my phone data. A sky contact number is like gold dust. Please can someone help me

  • Matt_Francis
    Matt Francis (@Matt_Francis) reported

    @SkyHelpTeam I want to cancel my broadband as i don't need it anymore but was told that this will also cancel the phoneline? is that correct?