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Sky Outage Report in Kensington, Greater London, England

Why is my Sky service not working?

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The latest reports from users having issues in Kensington come from postal codes W8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: Brentford, City of London, Wandsworth, London, Ilford, Hackney, Woolwich, Hounslow, City of Westminster, Newham, Chigwell, Croydon, Hammersmith, Hayes, and Southwark.

CityProblem TypeReport Time
Brentford Internet 1 hour ago
City of London Wi-fi 3 hours ago
Wandsworth Internet 5 hours ago
London Internet 6 hours ago
London Internet 6 hours ago
Ilford Internet 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • fussballchef
    Rick Joshua 🔴 (@fussballchef) reported from Hillingdon, England

    Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.

  • Chu_Times2
    Times 2 (@Chu_Times2) reported from Hackney, England

    @SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.

  • RookeryEmma
    Emma Trill (@RookeryEmma) reported from Watford, England

    How ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • JPA_LFC
    jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • jacquilowe
    Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    @LordDesie …along with no Premier League, no SkySports, no TalkSport, no crap commentators, no crap pundits, and football starting in the 1800’s, not 1992!

  • saadia79
    Sadia 🇵🇸 (@saadia79) reported from Ilford, England

    @SkyUK there's no signals at all. Can't use WiFi. Rubbish service as usual. Since 3pm no service. Why I am paying @skytv @SkyHelpTeam can't watch anything at all on my days off 🤬🤬🤬🤬🤬

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • FinleyTheFloof
    🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • MincerJeremy
    Jeremy Mincer (@MincerJeremy) reported from Barnet, England

    @SkySports It’s not bad news

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • The_Dark_knght
    Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Blonde_Nutter
    Chelle (@Blonde_Nutter) reported

    @SkyHelpTeam The engineer only had 4 jobs today. Why supply a faulty box? Failed to rectify after a 40 minute reset. You even had the audacity to ask if he wanted to be put though to the cancellations dept. this is not good enough when he is such a long standing customer I'm afraid.

  • Blonde_Nutter
    Chelle (@Blonde_Nutter) reported

    @SkyHelpTeam So Sky think it's entirely acceptable to install a brand new SkyQ Box for my Dad today and when he reports it faulty they refuse to send the engineer back to sort it and one is not available until Wednesday, what sort of customer service is that?

  • MistahRitchie
    Ritchie (@MistahRitchie) reported

    @SkyHelpTeam I have had a couple of issues with the ordering of my Sky Glass. I got through to the part where you sign and agree and it threw up an error, went through the process again and it says Im unsuccessful. Is this a common issue? If so how can I fix?

  • wayneref99
    Wayne Harris (@wayneref99) reported

    @SkySports @SkySportsNews What idiot has thought an 8pm kick off on Boxing Day is a good idea when there is zero public transport? Happy ******* Xmas.

  • SamMctweets
    Sam (@SamMctweets) reported

    @premierleague , 8pm kick off on Boxing Day when there is no public transport available? Yet a few weeks ago you and @SkySports were encouraging and promoting game 0 ? Poor show. #BHAFC

  • Robbobhafc
    Rob (@Robbobhafc) reported

    @SkySports @SkySportsNews Boxing Day 8pm kick off! Please just **** off

  • The_no1_toffee
    Adam (@The_no1_toffee) reported

    @Lancelot6663 @SkySports @SkySportsF1 They actually agree with me, unlike yours who don’t even communicate with you 🥴🥴. Womens sports is ****, women are good for two things and that’s it. The rest they just get in the way.

  • AronWorrall
    aron worrall (@AronWorrall) reported

    @SkyHelpTeam I have been in touch with the tech team and all they say is it is a outage it's obvious sky no more .. it has been 16 days now with no consistent service this is ridiculous now Iv been with sky for 13 years and I will be leaving as soon as possible no communication at all

  • fennzza
    jack (@fennzza) reported

    @SkySports @SkySportsPL We've not been picked for an away game again, big 6 bias although most their games are ****

  • AlanSambrook
    Alan Sambrook (@AlanSambrook) reported

    @SkyHelpTeam So you’re not prioritising based on length of being a customer as you state