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Sky Outage Report in Kensington, Greater London, England

Why is my Sky service not working?

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The latest reports from users having issues in Kensington come from postal codes W8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: City of London, Purley, Wembley, Newham, Northolt, London, Southwark, Brentford, Wandsworth, Ilford, Hackney, Woolwich, Hounslow, City of Westminster, and Chigwell.

CityProblem TypeReport Time
City of London Total Blackout 2 hours ago
Purley Internet 3 hours ago
Wembley Internet 8 hours ago
Newham Internet 11 hours ago
Northolt Internet 12 hours ago
London Internet 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • marc_laz
    Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Loughton, England

    @SkyUK worst phone service ever !!! Can’t get through I have been holding for over an hour !!!!

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @acailler @SkyHelpTeam My understanding is the benefit to them isn’t financial. Their benefit is protecting their investment which I’ve no trouble with. This still damages it to an extent as we’re seeing with you cancelling your sky subscription. They’ve been backed into a corner. Clubs are to blame.

  • rexrayy
    Alexa A. (@rexrayy) reported from Wandsworth, England

    @Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyUK @SkyHelpTeam hi my sky Q box isn’t working. I’ve turned everything on and off again and still nothing works. Nothing on the sky Q box or the mini boxes. Please fix!

  • timmymc
    Tim McLoughlin (@timmymc) reported from Merton, England

    @SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention

  • dr_g124
    G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday

  • rexrayy
    Alexa A. (@rexrayy) reported from Wandsworth, England

    @Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again

  • kirikostas
    Kiri & kostas (@kirikostas) reported from Wandsworth, England

    @SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • rebekahjmezzo
    Rebekah Jones (@rebekahjmezzo) reported from Kensington, England

    Just a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌

  • Matt_Sutton87
    Matthew Sutton (@Matt_Sutton87) reported from Camden Town, England

    @SkyHelpTeam having problems downloading content to my sky q box tonight. Any way to resolve the issue?

  • jedredshed
    Ryan Mortimer (@jedredshed) reported from Richmond, England

    @Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful

  • ffc2004
    Billy Murphy (@ffc2004) reported from Osterley, England

    @SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help

  • dr_g124
    G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown

  • Rex_Comms
    Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • Matt_Sutton87
    Matthew Sutton (@Matt_Sutton87) reported from Camden Town, England

    @SkyHelpTeam Hi - it’s still not working. I’ve tried resetting the router and sky box. Any suggestions?

  • Rex_Comms
    Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • jedredshed
    Ryan Mortimer (@jedredshed) reported from Richmond, England

    What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider

  • glenoglaza1
    Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MJH_triathlon
    Michael 🏊🏻‍♂️🚴🏻‍♂️🏃‍♂️🇪🇺 (@MJH_triathlon) reported

    @edeleeds @SkyHelpTeam Garbage quality. Upgraded to fibre at a ridiculous premium and it goes down intermittently every day.

  • Matt_LFC78
    MAJICBALLS (@Matt_LFC78) reported

    @SkySports Dumping your crap Q in a month anyway, had enough such a rip off

  • Slaughter23_
    Slaughter (@Slaughter23_) reported

    @Mancman17 @robernold @SkySports I don't support any of these teams. Keep reaching.

  • mumofblack
    mumofblack (@mumofblack) reported

    @SkyHelpTeam Is there anybody at SKY who can actually help me?? Surely someone on your company has an outside line and can find out what is happening

  • sallywi01955188
    sally NVPA 🌸 (@sallywi01955188) reported

    @ronaljimho @SkyHelpTeam We cancelled every year because of this. Stand your ground and cancel. You’ll have to wait a couple of weeks but eventually they come crawling back and offer you the same deal.

  • SpasiboComrade
    The Gambling Russian (@SpasiboComrade) reported

    @SkyHelpTeam It would be just. Ncie to know what the issue is or be informed issues may be on going but open reach are a law unto themselves can't even be contacted to ask them directly they do what they want

  • shen_dogan
    Shen Dogan (@shen_dogan) reported

    @SkyUK #skybroadband You have cancelled my Broadband by mistake and now you say you need 14 days to fix it! If you make a mistake, you MUST correct it timely. Who can survive 14 days without Broadband if they are working from home! Pls fix your mistake!

  • jimwsteele1
    Jimbob (@jimwsteele1) reported

    @SkyHelpTeam I test my line and it tells me all is good (which it is for the short time it stays on) and therefore doesn’t take me any further. Doesn’t help me as it goes off moments later . How do I speak to someone?

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.

  • AabhashPandey
    Aabhash Pandey (@AabhashPandey) reported

    @APMSaint @_DennisNjenga @SkySports If he was crap he wouldn't have played for Denmark in the euros. He had a very good euro. We have got him in his prime.