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Sky Outage Report in Kensington, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kensington come from postal codes W8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: Croydon, London, Hounslow, Hammersmith, Hayes, Newham, Southwark, Hackney, Fulham, Enfield Town, Sunbury-on-Thames, City of Westminster, Paddington, Harrow, and Wandsworth.

CityProblem TypeReport Time
Croydon TV 12 hours ago
Croydon TV 13 hours ago
London Wi-fi 13 hours ago
London TV 14 hours ago
London TV 14 hours ago
London Wi-fi 14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.

  • RAAdams96
    RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • LeeDonkin4
    Lee Donkin (@LeeDonkin4) reported from Lambeth, England

    @SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

  • Louisblack
    Louis Houghton (@Louisblack) reported from Wandsworth, England

    @virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

  • aidencollins85
    Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • samuelrj23
    Samuel (@samuelrj23) reported from Watford, England

    @SkyHelpTeam sky Q has to be the worst service you guys have ever bought out. Even worse than your internet. Never works

  • amjayflores
    amj (@amjayflores) reported from Watford, England

    @SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more frequent recently. so sad... 😭😭😭

  • jubedbashir
    enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.

  • ianfreeman
    Ian Freeman (@ianfreeman) reported from Lambeth, England

    @SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

  • ratman97
    chris summers (@ratman97) reported from Lambeth, England

    @SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home

  • Bigdai100
    Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • skipratmedia
    craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

  • kjones1366
    Kay (@kjones1366) reported from Enfield Lock, England

    @SkyHelpTeam help! No wifi 24 hiyrs after engineer called 😡😩

  • StevanoHallo
    Steven (@StevanoHallo) reported from Poplar, England

    @SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account.  Please contact 03442411280"

  • minijamesuk
    james john walls (@minijamesuk) reported from Camden Town, England

    When I see arsenal are apparently signing David luiz tomorrow all I think of is that 7v1 Germany win and how bad he played #afc #TransferNews #SkySports

  • elsledge1968
    Ian ‘Sledge’ Humphreys (@elsledge1968) reported from Camberwell, England

    @SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

  • amjayflores
    amj (@amjayflores) reported from Watford, England

    @SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more freqrnt recently. so sad... 😭😭😭

  • ratman97
    chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • wondermouse
    Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • anjanasilva
    Anjana Silva (AJ) (@anjanasilva) reported

    @ohBlessedB @SkyHelpTeam I had similar problem as well. Sky broadband just went offline. After restarting the router broadband seems to be working fine again. Solid green means a good sign. I got all four lights solid green.

  • Fiona_40
    Fiona Rooney (@Fiona_40) reported from East Kilbride, Scotland

    @SkyHelpTeam Good Morning I’m unable to connect to my company VPN this morning. IT support have checked at their end and I can connect via my Mobile hotspot. They confirm the problem is Sky. Can you assist?

  • GlastonburyAlan
    Glastonbury Alan (@GlastonburyAlan) reported

    @SkyHelpTeam I've been trying for 3 days, it sends me online, which can't help, I'm in a loop of losing my patience and ultimately my mind.

  • zoomisepic
    Sky (@zoomisepic) reported

    @SkyHelpTeam @lottievchar you cant guarantee 50mbps, not deliver on it, and make the customer pay more. wtf

  • boredwithF1
    Fed up (@boredwithF1) reported

    @SkyHelpTeam Last time I had Sky was about 20 years ago. I do have a NowTV account though, but that shouldn’t cause the issue surely?

  • boredwithF1
    Fed up (@boredwithF1) reported

    @SkyHelpTeam No. I cannot sign in with that username and password

  • suziempay
    suzie (@suziempay) reported

    @SkyHelpTeam Hi there yes we are it appears its signal we have intermittent signal but its been like that since it was changed to the q box we would appreciate as we have been asking a year someone to come and sort it thanks

  • ohBlessedB
    Blessings (@ohBlessedB) reported

    @SkyHelpTeam On hold for 2 hours before I had to hang up and the 24 hour response to my complaint is null and void... if I cancel my DIRECT DEBIT let's see how quick someone calls! I should as I'm paying for a service I'm not getting. In other environments that would be fraud.

  • Niall26359956
    Niall (@Niall26359956) reported

    @SkyHelpTeam I've tried all suggestions here. Not working

  • Andymclovell
    Andy Lovell (@Andymclovell) reported

    @SkyHelpTeam Yeah. What is it please? Save me the time, being a customer and you being customer service.