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Sky Outage Report in Kensington, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Kensington come from postal codes W8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Kensington, England

The most recent Sky outage reports came from the following cities: Hackney, London, Woolwich, Hounslow, Ilford, City of Westminster, Newham, Chigwell, Croydon, Hammersmith, Hayes, Southwark, Fulham, Enfield Town, and Sunbury-on-Thames.

CityProblem TypeReport Time
Hackney Internet 7 hours ago
London Internet 8 hours ago
Woolwich Phone 8 hours ago
London Total Blackout 9 hours ago
London E-mail 10 hours ago
Hounslow TV 11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • Milkman36988575
    Milko (@Milkman36988575) reported from Croydon, England

    Dear @SkySports the co-commentator at the Bristol City Vs Sheffield Wednesday match after just 1 minute in he’s coming out with absolute nonsense. Bristol City are 12th how they gonna make the top 6. This is an official complaint #BRISHE

  • jas__panesar
    Jas Panesar (@jas__panesar) reported from Barnet, England

    @SkyHelpTeam Fully understand the issues we are all facing but the service we’re receiving is awful at best, sorry to lower the tone, but we have patiently waited to get nothing back and it’s not like @SkyHelpTeam have stopped taking their direct debit

  • emilykerrin
    Emily Davies (@emilykerrin) reported from Camberwell, England

    This is us every god damn day in lockdown @SkyHelpTeam 😂

  • edgwarehoop
    Andrew Alexander (@edgwarehoop) reported from Barnet, England

    @SkyHelpTeam I've tried all that and it doesnt give a telephone number. It says the weather is making it slow but it's not slow it keeps dropping completely every 2 mins and is impossible to use! Pls help

  • Ashishpatel1972
    🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @jangirl21 @HKane Because @premierleague are very biased towards them. Look at last night we had no pundit as guest while @ManUtd had @Evra & Roy Keane in studio with @KellyCates & @GNev2 as co comentator. Not a single ex @SpursOfficial player in studio. Poor from @SkySports as a spurs fan.

  • edgwarehoop
    Andrew Alexander (@edgwarehoop) reported from Barnet, England

    @SkyHelpTeam It just says line is slower than normal. But as I said it drops every 2 mins. Been bad for months but never like this. Was told months ago there was a fault but at the exchange & someone would fix it. They never did & now it's just unusable

  • darrenmoore
    Just Darren 💚 (@darrenmoore) reported from Ealing, England

    Just a shame the @SkySports fake fan soundtrack isn't playing 'Bees Up Fulham Down'

  • mammahun
    Anna Antoniou (@mammahun) reported from Enfield Lock, England

    @SkyUK you’re broadband is absolutely ****. I’m paying for the most shittiest service in the entire world. Useless pricks!!

  • DorqueSteer
    Lee Stern (@DorqueSteer) reported from Bushey Heath, England

    @SkyHelpTeam No error anymore, it's sorted. Thanks for your help.

  • RyanWest1990
    Ryan West (@RyanWest1990) reported from Kingston upon Thames, England

    Caroline Barker is awful @SkySports #COLU #ECFC

  • KiranRaichura
    Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • edgwarehoop
    Andrew Alexander (@edgwarehoop) reported from Barnet, England

    @skyuk my wife is a key worker yet we have not been able to use our broadband for days as it keeps going down. Call the number & you just say department is closed. Awful service & we are paying for something we can't even use. So much for your adverts doing you guarantee speed

  • Brettservice
    Brett (@Brettservice) reported from Barnet, England

    @SkyHelpTeam hi I’m in Edgware in nw london and I’ve got no WiFi Connection as it says on the app that there’s an outage in my area. Any idea when it wil be back working as I need to be able to work. Thanks

  • ChrisMedlandF1
    Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam And this is why the wider issues have an impact on F1. If you have inequality in terms of what black people earn in a “normal job”, or even their opportunities to get one, then they don’t have the resource to try karting (and other sports of course) and get involved and noticed.

  • CraigyBEsq
    Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • Moham688
    محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    That is stupid from @GNev2 he should get the sacked from @SkySportsNews @SkySportsPL @SkySportsMNF @SkyUK

  • KiranRaichura
    Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySportsPL @SkySports The slow mo shows it's a dive (and that he initiated the contact). Dier got sucked in which is a shame as he had a very good game aside from that

  • DarrenR28
    Darren Richards (@DarrenR28) reported from Barnet, England

    @SkySports almost as bad as @SkyNews

  • BeaverIniesta
    GingerIniestaBeaver (@BeaverIniesta) reported from Hounslow, England

    So poor @FulhamFC Mitrovic is like Berbatov only plays good when he wants to and team are playing well absolute shocking Plus @SkySports get them commentators off and plus neutral ones on who they are saying is about Leeds Leeds Leeds

  • der_tee_
    Tev (@der_tee_) reported from London, England

    The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Carol_Power123
    Carol (@Carol_Power123) reported

    @SkyHelpTeam Still on hold after 40 mins do you employ any staff been with sky 12 year but in total 24 move your sky it’s easy soon as my contacts run out never again sorry I came 💩💩back 💩💩💩

  • Nitromanuk
    Nitroman Bring back B4🇬🇧🇨🇦🇺🇲🇦🇺🇳🇿🇮🇱 (@Nitromanuk) reported

    @SkyUK It's pants. I had to return one for my dad. If the internet signal is weak or down, no TV. Picture quality isn't great either. Sound is ok. If you incorporated a PVR so you can record, it would be better.

  • pybus_sean
    Sean pybus 🇺🇦 (@pybus_sean) reported

    @SkyHelpTeam Isn’t it poor that there is a break in the itv service? Not good enough. It is making me question whether to stick with sky

  • Nevilleshaw1
    Neville shaw (@Nevilleshaw1) reported

    @SkyHelpTeam is there any problems in the ex16 been having intermittent broadband connection all night

  • Paulmor28298853
    Paul morrison (@Paulmor28298853) reported

    @SkyHelpTeam Ive been missed sold your premiere product which doesnt actually work why should a customer of yours feel like this come on heather answer i was speaking to a member of your sky help team tge otger week who just cut me off shocking please dont buy sky glass its rubbish people

  • redwiggy1
    Natalie (@redwiggy1) reported

    @SkyHelpTeam Hi, we have lost our sky channels apart from one channel since yesterday. Says we have no satellite signal. Tried to reboot but this has not helped.

  • DOCurr11
    David Currie (@DOCurr11) reported

    @SkyHelpTeam Thank you - but my whole point is why am I having to chase sky? I appreciate this maybe a BT resourcing issue but I’m a sky customer, i pay you every month not BT so you should be getting this sorted on my behalf and keeping me updated - that is not happening

  • Nitromanuk
    Nitroman Bring back B4🇬🇧🇨🇦🇺🇲🇦🇺🇳🇿🇮🇱 (@Nitromanuk) reported

    @Mistertonmick75 @SkyUK Lucky for you as sky glass is crap.

  • Paulmor28298853
    Paul morrison (@Paulmor28298853) reported

    @SkyHelpTeam No thankyou heather ive been here before i feel do let down by sky i now have a tv thats rubbish for tge next 4 years cause you wont take it back and ive already informed one of your colleagues everytime i see one of your adverts on social media i will warn people how crap sky is

  • dordy85
    Eileen (@dordy85) reported

    @SkyHelpTeam I've tried the online broadband help and it keeps saying my broadband speed is fine but I can't get online at all. I've tried all the steps suggested. Please can someone contact me. Think we need an engineer.