Sky Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kensington come from postal codes SW3 and W11.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hampstead, Islington, Hounslow, Poplar, Hammersmith, Wandsworth, City of Westminster, Hackney, Camden Town, Southwark, Harrow, Croydon, Northolt and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
||
| Islington |
Internet | |
| Hounslow |
Total Blackout | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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amj
(@amjayflores) reported
from
Watford, England
@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more frequent recently. so sad... 😭😭😭
-
Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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Steven
(@StevanoHallo) reported
from
Poplar, England
@SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account. Please contact 03442411280"
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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Lee Donkin
(@LeeDonkin4) reported
from
Lambeth, England
@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.
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chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Samuel
(@samuelrj23) reported
from
Watford, England
@SkyHelpTeam sky Q has to be the worst service you guys have ever bought out. Even worse than your internet. Never works
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.
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Kay
(@kjones1366) reported
from
Enfield Lock, England
@SkyHelpTeam help! No wifi 24 hiyrs after engineer called 😡😩
-
amj
(@amjayflores) reported
from
Watford, England
@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more freqrnt recently. so sad... 😭😭😭
-
Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
-
enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rik Grayson
(@GraysonRik) reported
@SkyHelpTeam you’re *************** now with the broadband outage in Preston. Useless **nts!
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Joan meeler
(@thegreatraisin) reported
@Collett63423781 @SkyHelpTeam Notify Cyber_recovery12 on Instagram immediately for help on getting your account back
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Ben Doyle
(@bendoyle789) reported
@SkyHelpTeam awful
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DM
(@Murph1d) reported
@SkyHelpTeam And I assume you will be compensating your customers for the pro rata day rate without service right?
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Bobby MKII
(@BobbySMK2) reported
Proper awful signal on @O2 (thank god I’m leaving this week) it’s days like this where @SkyHelpTeam and the wifi is down that you really feel it. Abysmal by both
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Viva Palestine 🇵🇸
(@mo_hassan81) reported
@SkyHelpTeam That’s not an update. You have had more than sufficient time to diagnose the issue, the very least you could provide is an update on how long, just a best guess, it will take to fix. I know you don’t want to commit to a timeline, but surely by now you (Sky) know what the issue is
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Claire J💟
(@ClaireJ72103877) reported
@SkyHelpTeam North wales still not working, been off all day 🥴
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Fergus
(@fergusjames) reported
@SkyHelpTeam Have you got a forecast for when the service will be back on?
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Mr Feetweet
(@onefootpicaday) reported
@SkyHelpTeam the sound on Sky Atlantic channel and downloads is not working, at least for me in London.
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James McGee
(@Jamesfmcgee) reported
@SkyHelpTeam Working broadband in the northwest would go down better than Halloween channels I bet