Sky

Sky Outage Report in Kensington, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Kensington come from postal codes SW10, W8, SW3 and SW5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kensington, Greater London, England 01/22/2026 17:00

January 22: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Sky outage reports came from the following cities: London, Morden, Twickenham, Hackney, Croydon, Southwark, Epsom, City of Westminster, Wandsworth, Hayes, Enfield Town, City of London, Newham, Ilford and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomMorden Wi-fi
United KingdomTwickenham Wi-fi
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky

  • SuganPalanee Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    Ffs @SkySports still going on about this taking the knee, Les Ferdinand nailed it in his statement, turning this **** off.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • bhaveshpBRP Bhav (@bhaveshpBRP) reported from Ilford, England

    @SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    @tbuckleythinks @SkySports Probably been one of the worst run clubs in the last 15 years in terms of financials, BUT they have always been spot on with giving people from all backgrounds a chance at all levels within the club. The statement released today was spot on, this is driven by that **** Murdoch

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    July 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @SkySports Moments before Christensen was chasing down, Kepa was some distance away from his line and I wasn’t sure why he needed to be that far up when at that point before Henderson’s long ball?

  • ianelm Ian Elmer (@ianelm) reported from Harrow Weald, England

    @SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @ChessyHour @SkySports I honestly believe if ***** was unable to play while Mendy is self isolating, Cech would actually come out of retirement to help an old mate out lol

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy

  • Hetty_1 Heather Cartwright (@Hetty_1) reported from Hillingdon, England

    @skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • broony1987 David Brown (@broony1987) reported

    @MichaelBensonn @SkySports Good idea. Write that one down mate

  • 1886_blog 1886 (@1886_blog) reported

    @SkyHelpTeam Will I be compensated for the lack of internet service?

  • 1Feef Fiona T O'Malley 💙 (@1Feef) reported

    Anyone else in the BR2 area of Bromley having issues with their Sky Broadband, since last Friday. Any help from @SkyHelpTeam ?!

  • kittenofdoomage 🌈RHI🌤 (@kittenofdoomage) reported

    @SkyHelpTeam your website just keeps sending me round and round in circles, we can't use any of the services we pay (through the roof) for because your boxes don't like working with other broadband providers. I need help and can't access it at all!

  • 1kevin010 Kevin (@1kevin010) reported

    @AdrianWills148 @SkyNews Same problem @SkyHelpTeam

  • RealSoupyTwist Soupy twist (@RealSoupyTwist) reported

    @SkyHelpTeam If it's a known issue, is it yours or theirs?

  • lisapoulton10 Lisa (@lisapoulton10) reported

    @SkyHelpTeam hi I am having problems with my sky Q box it is not connecting to the internet it has connected to the my virgin hub but says no internet connection. So I turned the virgin hub off and on again to see if that works but it didn’t.

  • Slugs70776079 Slugs (@Slugs70776079) reported

    @MichaelBensonn @SkySports Should be zero issue making this same promoter and TV company. No excuses Ben Shalom

  • Johnboo93703476 John booth (@Johnboo93703476) reported

    @SkyUK Ok but they are not including the programs on top of that I ended paying over 100 pound a month I soon change my programs I'm down too 70 now that's without the films

  • andylambmedia Andy Lamb (@andylambmedia) reported

    Can you reset my refer a friend code to see if that’s the problem @SkyHelpTeam or generate a new refer link for me please