Sky Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kensington come from postal codes SW3, SW10, W8 and SW5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Harringay, Hounslow, Islington, City of Westminster, Newham, Southall, Stanmore, Poplar, Hammersmith, City of London, Ilford, Hackney and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Croydon |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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darrenhenderson9
(@DarrHenderson) reported
from
Eltham, England
@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces
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Debra Lewis
(@lewis19debbie) reported
from
Islington, England
@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Lori Zakariyya King
(@zkthepoet) reported
from
Poplar, England
I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep
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Mark Roche Photography
(@MarkRochePhoto1) reported
from
Barnet, England
@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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dhuncho | on bouge ™
(@asapdaph) reported
from
Barnet, England
@SkyUK fix your broadband speed
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Bex Mason
(@Becsmas) reported
from
Eltham, England
@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
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dhuncho | on bouge ™
(@asapdaph) reported
from
Barnet, England
@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet
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Jason Summers
(@Jase_79) reported
from
East Ham, England
Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Bilal Mahmood
(@bilal_labour) reported
from
Walthamstow, England
@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2
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Adam Savage 🦁
(@AdamSavage) reported
from
City of London, England
Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Hanson
(@Andy_Hanson83) reported
@SkySports Never mind what he’d like. Its the 52 thousand Geordies who need putting out their misery that he has inflicted on us!!! #BruceOut #NUFC
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Fiona Walker
(@FionaCW123) reported
@becks_sim @SkyUK I'm a diamond customer and I still can't order despite pre-registering
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Chris O
(@chrisotwittor) reported
@SkyHelpTeam day 5 of no broadband. Despite calling sky twice and being told it would be fixed by now. I now face another day of calling and listening to fake promises. This is the service given to a customer of 9 years.
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rachel howard
(@rachellhoward23) reported
@SkyHelpTeam ... I've been a sky tv customer for nearly 22 years, pay for everything apart from sport, diamond vip member...upgrade whenever you bring new tech out and still no email to let me buy the new sky glass package.. disappointing
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rachel howard
(@rachellhoward23) reported
@SkyHelpTeam Yes I'm a pre registered diamond customer, the whole system is a shambles, i have already been quoted 2 different prices for the same glass package by sky and both times they assured me that would be the total cost and it wasn't
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Daz
(@Daz8914) reported
@SkyHelpTeam i keep losing some channels on my Sky Q boxes. Particularly ITV2. Ive tried resetting the boxes but no change. Any help?
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Hen
(@HenScott) reported
@SkyHelpTeam There are three other people in the KT6 area reporting issues on this thread. I have followed all your steps and sent photos through. Can we get an update on this issue and what is being done to fix it please? Thanks.
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Hen
(@HenScott) reported
@SkyHelpTeam Have done. It says no known issues in my area but clearly that is not correct. Thanks.
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Kpnuts
(@kp3nut5) reported
@SkyHelpTeam am really surprised that your more interested in looking after your existing customers, dont you think getting new customers should be top priority. I was a sky customer for 25 years left because I moved and large trees prevented me getting a satellite dish.
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James Fleming
(@Jamesrf92) reported
@SkyHelpTeam Hi Matt, yep brand new sky q on Saturday, worked fine then, yesterday and now today says no satalite signal